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Acer 8331 Laptop User Manual

1. 34 cent ad 35 SCUW Fe rr 37 cle PP Rer Z PAR TE 40 ERIE PT 41 BIOS Flash UUI uu wada ata te de d em diede de buc do dca pj o G di 42 VII Table of Contents Machine Disassembly and Replacement 43 General Informations 1 55 Gom s Enc AA aves 44 Before You Begin 44 Disassembly Procedure Flowchard 45 Removing the Battery 46 Removing the HDD 47 Remove the Battery 48 REMOVE keyboard i wabi 49 Remove of main board and sub board 50 Remove Patel 23 2 dtes A we ee OKE de W 55 Disassembling the External Module 56 Disassembling the HDD Module 56 Troubleshooting 57 System Check Procedures 58 External Diskette Drive Check 58 External CD ROM Drive Check 58 Keyboard or Auxiliary Input Device Check 58 Memory CHECK 44 25 ae AE Pd 59 Power Syste
2. Apply Acer GridVista is a handy utility that offers four pre defined display settings so you can view multiple windows on the same screen To access this function please go to Start All Programs and click on Acer GridVista You may choose any one of the four display settings indicated below EI Double vertical Triple primary at left Triple primary at right or Quad AcerGridVista is imple to set up 1 Run Acer GridVista and select your preferred screen configuration for each display from the taskbar 2 Drag and drop each window into the appropriate grid Chapter 1 BEIM FAES Acer Gridvista is dual display compatible allowing two displays to be partitioned independently 19 3 Enjoy the convenience of a well organized desktop vy Betend Desktop ta External Monitor NONE Single Double vertical Triple iprimary at left Triple primary at right HH Quad Grid Configuration Display 1 Options this I tul miss mms umso i um ee mam wn What is the Windows Experience indes m M jj T ee Som NOTE Please ensure that the resolution setting of the second monitor is set to the manufacturer s recommended value Acer Backup Manager NOTE This feature is only available on certain models Ac
3. 16 Using the system utilities 18 Acer Backup Manager 5 9 aep o dace Sot 20 Power management 21 Acer PowerSmart key 21 Acer eRecovery Management 21 Bi backup 83 doe a ah i eh CC aca aci wt sa dice ei eo 22 Bicclo M RM T Pens ee KA ZE 23 Acer Arcade Deluxe 52225 5 bud wia dd 24 General 35 5 acid Ga x DEA Dae 25 Navigation 25 contlols 5255 r wees 25 CINEMA 25 HomeMedia 0 ITE 26 RIS o bad eater ec das an ee 26 ADUM EA AAA GA 27 Editing d ht ed deor w 27 olideshoW SelllilS ssa CELSUS don ecd bh 27 MUSIC sw tuta stud isa Nhu d acd a a ee dolce iA M e puri totu d id 27 Online Media aes a ae iacta el Eo 28 YOU TUDG sedrsa 28 KRA 28 Hardware Specifications and Configurations 29 BIOS Sep cus utm ed dea oo RACK WEKA e WEGA za KO RE MUS 33 System Utilities 33 Invoking BIOS Sell anode Kee oat o 34
4. A loose connection can cause an error Power System Check To verify the symptom of the problem power on the computer using each of the following power sources 1 Remove the battery pack 2 Connect the power adapter and check that power is supplied 3 Disconnect the power adapter and install the charged battery pack then check that power is supplied by the battery pack If you suspect a power problem see the appropriate power supply check in the following list Check the Power Adapter on page 59 Check the Battery Pack on page 59 Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable See the following figure Pin 1 19 to 20 5V Pin 2 OV Ground 1 1 If the voltage is not correct replace the power adapter 2 the voltage is within the range do the following e Replace the System board e If the problem is not corrected see Undetermined Problems on page 74 e If the voltage is not correct go to the next step NOTE An audible noise from the power adapter does not always indicate a defect 3 If the power on indicator does not light up check the power cord of the power adapter for correct continuity and installation 4 If the operational charge does not work see Check the Battery Pack page 59 Check the Battery Pack To check the battery pack do the following From Software 1 Check out
5. NOTE Acer ProfileLaunch MusicLaunch MyLaunch and FingerNav are only available on select models In models without Acer ProfileLaunch Acer FingerLaunch can be used to open applications in the Acer ProfileLaunch icons area a single finger swipe will launch only one application at a time fl Acer Bio Protection System Settings ES Acer FingerLaunch icons Log Off ShutDown Hibernate Ej w amp MyLaunch MyMusic Reminder w Acer ProfileLaunch icons Chapter 1 Acer GridVista dual display compatible NOTE This feature is only available on certain models To enable the dual display feature of your notebook first ensure that a second display is connected then open the Display Settings properties box using the Control Panel or by right clicking the Windows desktop and selecting Personalize Select the secondary monitor 2 icon in the display box and then click the check box Extend the desktop onto this monitor Finally click Apply to confirm the new settings and click OK to complete the process amp Display Settings Monitor Drag the icons to match your monitors Identify Monitors 1 2 Default Monitor on a 15 1 aa da aln ni Extend the desktop onto this monitor Resolution Colors Low High HighestQ2bi xxxx by xxxx pixels How do I get the best display Advanced Settings
6. Snapshot Angle If you move your mouse cursor while you re watching a movie a menu bar will appear at the bottom of the screen This contains buttons to control the movie playback select subtitles adjust volume select soundtrack language and set advanced features NOTE Function availability will depend on what the optical disc being played supports Clicking the stop button will stop the movie playback and return you to the Cinema main screen At the bottom of the screen are buttons that allow you to resume the movie from the point it was stopped restart the movie from the beginning or eject the disk Videos Click Videos to watch a video clip stored on your hard drive NOTE The Video feature is designed to play back many different kinds of video formats Refer to the Video help section for a full list of compatible formats If you want to watch a DVD or VCD use Cinema Chapter 1 25 Playing a video file Click Videos to open a file browser to navigate to the video clip you want to view To play a video file double click on it The video will play at full screen The pop up control panel will appear at the bottom of the screen when you move the mouse To return to the Video page click Stop You can capture a still of a scene by clicking the Snapshot button in the pop up control panel Recent Videos Shows video clips saved recently Double click on a clip to watch it HomeMedia HomeMedia is a program that lets yo
7. 4 5D 0 8T 2 Yellow Chapter 3 55 24 Remove the bezel on the panel and remove four screws on it Number M2 2 4 5D 0 5T 25 Remove LCM cable on the back of panel Disassembling the External Module Disassembling the HDD Module 1 Remove HDD bezel and get HDD out of cover 56 Chapter 3 Troubleshooting Use the following procedure as a guide for computer problems NOTE The diagnostic tests are intended to test only Acer products Non Acer products prototype cards or Chapter 4 modified options can give false errors and invalid system responses Obtain the failing symptoms in as much detail as possible Verify the symptoms by attempting to re create the failure by running the diagnostic test or by repeating the same operation Use the following table with the verified symptom to determine which page to go to Power failure The power indicator does not Power System Check on page 59 go on or stay on POST does not complete No beep or error Power On Self Test POST Error Message codes are indicated on page 61 Undetermined Problems on page 74 POST detects an error and displayed Error Message List on page 62 messages on screen Other symptoms i e LCD display problems Power On Self Test POST Error Message others on page 61 Symptoms cannot be re created intermittent Use the customer reported symptoms and go problems to Self Test P
8. assembly System board PCMCIA slot pin is damaged PCMCIA slot assembly Memory Related Symptoms Memory count size appears different from actual size Speaker Related Symptoms In Windows multimedia programs no sound comes from the computer Enter BIOS Setup Utility to execute Load Default Settings then reboot system DIMM System board Audio driver Speaker System board Internal speakers make noise or emit no Speaker sound System board Power Management Related Symptoms The system will not enter hibernation The system doesn t enter hibernation mode and four short beeps every minute 70 Keyboard if control is from the keyboard Hard disk drive System board Press Fn 0 and see if the computer enters hibernation mode Touchpad Keyboard Hard disk connection board Hard disk drive System board The system doesn t enter standby mode after LCD cover switch closing the LCD System board Chapter 4 Chapter 4 The system doesn t resume from hibernation Hard disk connection board mode Hard disk drive System board The system doesn t resume from standby LCD cover switch mode after opening the LCD System board Battery fuel gauge in Windows doesn t go Remove battery pack and let it cool for 2 higher than 90 hours Refresh battery continue use battery until power off then charge battery Battery pack System board System hangs intermittently Reconnect hard disk CD ROM
9. done prepare to boot operating system MEER Terminate QuietBoot optional Check password optional G Initialize DMI parameters Initialize DMI parameters Initialize PnP Option ROMs Clear parity checkers Display MultiBoot menu Clear screen optional Check virus and backup reminders Try to boot with INT 19 POST Error Manager PEM mae 68 NIEMA PnPnd dual CMOS optional Initialize notebook docking optional Initialize notebook docking late Force check optional N 2 Extended checksum optional 7 Unknown interrupt Initialize the chipset Initialize the bridge Initialize the CPU Initialize the system timer mm 2 Initialize system I O Check force recovery boot Checksum BIOS ROM Set Huge Segment Initialize Multi Processor Initialize OEM special code PIC ang WR mate Memo ype DB BoB gt U 5 M1 m m O Initialize interrupt vectors mae Rum Time 2 mae System ManagementMode Boot to Mini DOS Clear Huge Segment Boot to Full DOS Chapter 4 Index of Symptom to FRU Error Message LCD Related Symptoms LCD backlight doesn t work LCD is too dark LCD brightness cannot be adjusted LCD contrast cannot be adjusted Unreadable LCD screen Missing pels in characters Abnormal screen Wrong color displayed L
10. drives Hard disk connection board System board T1 Peripheral Related Symptoms System configuration does not match the installed devices External display does not work correcily Enter BIOS Setup Utility to execute Load Default Settings then reboot system Reconnect hard disk CD ROM diskette drives Press Fn F5 LCD CRT Both display switching System board USB does not work correctly System board Print problems Serial or parallel port device problems Keyboard Touchpad Related Symptoms Keyboard one or more keys does not work Touchpad does not work Ensure the Parallel Port in the Onboard Devices Configuration of BIOS Setup Utility is set to Enabled Onboard Devices Configuration Run printer self test Printer driver Printer cable Printer System Board Ensure the Serial Port in the Devices Configuration of BIOS Setup Utility is set to Enabled Device driver Device cable Device System board Reconnect the keyboard cable Keyboard System board Reconnect touchpad cable Touchpad board System board Modem Related Symptoms Internal modem does not work correctly Modem phone port modem combo board System board NOTE If you cannot find a symptom or an error in this list and the problem remains see Undetermined Problems on page 74 72 Chapter 4 Intermittent Problems Chapter 4 Intermittent system hang problems can be caused by a variety o
11. g System memory Dual Channel SDRAM support Up to 2 GB of DDR3 1066 MHz memory upgradeable to 4 GB using two soDIMM modules Up to 4 GB of DDR3 1066 MHz memory upgradeable to 8 GB using two soDIMM modules Display 16 9 aspect ratio O 13 3 HD 1366 x 768 Graphics Q Mobile Intel GS45 Express Chipset Mobility Radeon HD 4330 High definition audio support MS Sound compatible Built in stereo microphones Storage subsystem 2 5 hard disk drive with enhanced Acer DASP Disk Anti Shock Protection Chapter 1 Solid state drive 5 in 1 card reader Communication Integrated Acer Crystal Eye webcam WLAN e Intel Wireless WiFi Link 5100 e Acer InviLinkTM 802 11b g Draft N e Acer InviLink M 802 11b g WPAN Bluetooth 2 1 Enhanced Data Rate EDR WWAN UMTS HSPA at 850 900 1900 2100 MHz and quad band GSM GPRS EDGE 850 900 1800 1900 MHz LAN Gigabit Ethernet Wake on LAN ready Privacy control Enhanced Acer DASP Disk Anti Shock Protection Acer Bio Protection fingerprint solution BIOS user supervisor HDD passwords Kensington lock slot Dimensions and weight 323 6 W x 228 0 x 26 29 4 mm 12 74 x 8 97 x 1 02 1 10 inches 1 65 kg 3 583 Ibs with 6 cell battery pack Power subsystem 0D O DOO ACPI 3 0 62 16 W 5600 mAh 3 pin 65 W AC adapter ENERGY STAR Special key
12. on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines VI Table of Contents System Specifications 1 1 System Block Diagram eee ees 4 EO CHA OE Polcar inna a a 5 WOO IP Fir Roa acd aca o Goal 5 il ACT Pc ee a A 6 Your Acer Notebook tour 7 jojo 7 Closed Froni 8 Hed VIeM cri ad ced ea M CV 9 VICW AC PPP 9 Fugit VIGW dote d dod ug bala di Soc depre b s io shew a pde dio a 10 T EI DET 11 Touchpad Basics with fingerprint reader 12 Touchpad basics with two click buttons 12 Using the Keyboard 14 Lock Keys and embedded numeric 14 15 HOKEY S YE Too P qd pq ao e qat 16 Special KEY 33d dede eta ont
13. recovery disc from the optical drive once the restore is complete Do this before rebooting your computer NOTE This feature is only available on certain models If you prefer to set the boot priority for long term use you should select the Boot submenu 1 Turn on your computer and insert the first system recovery disc into the optical disc drive Restart your computer Chapter 1 23 During startup when the Acer logo shows press the F2 key to enter BIOS Setup where you can set system parameters Use the left and right arrow keys to select the Boot subme Use the up and down arrow keys to select the IDE CD device Use the F6 key to move the IDE CD device to the highest boot priority or use the F5 key to move other devices to a lower boot priority Ensure that the IDE CD device is the highest priority Press the ESC key to enter the Exit submenu press the ENTER key to Exit Saving Changes Press the ENTER key again to select Yes The system will reboot When you reboot Windows will be installed from the recovery disc Insert the second recovery disc when prompted then follow the onscreen prompts to complete the restore Remove the recovery disc from the optical drive once the restore is complete Do this before rebooting your computer Acer Arcade Deluxe Acer Arcade Deluxe is an integrated player for music photos DVD movies and videos Use the MediaConsole touchpad or arrow keys to select the media type you wish to
14. 150 FCBGA 569pin PCI Express xl 2 5GHz Port 4 PCI Express x1 2 5GHz Port 5 PCI Express x1 2 5GHz Port 3 HDA 24MHz EASY Board USB 2 0 1 1 EHCI 1 Support 50 53 stat FP LPC 3 3V 33MHz Analog In IN P 39 27 PLL ICS9LPRS365BKLFT TSSP 64P 266MHz x2 CPU NB 100MHz x7 48MHz x2 ICH SC 33MHz x6 14MHz x2 ICH SIO 27 2 96 2 1 MiniCard 1 WLAN Port 1 P 43 GbE RJ45 RTL8111CP M P 37 Audio Board IN SPK P 39 Analog Out P 39 PMU amp KBC 80Port Board ITE8502F P 45 P 43 EASY PORT DVI D HUB USBXA HP OUT MIC IN AC JACK EN stick LINE IN SPDIR P 45 u TMDS Canti Flash ROM USB Port3 ICH8M GIGA LAN AR8131 P 45 Analog Out ALC269X 11 2 P 34 Chapter 1 Board Layout Top View 8 048 Chapter 1 Bottom View 13 12 16 22 012 E Hs ECE 11 14 15 17 SIM card socket CN13 Power cable CNTR 97 z EB iB 5 8 EXE 18 20 Chapter 1 Your Acer Notebook tour After setting up your computer as illustrated in the Just for Starters poster let us show you around your new Acer notebook Top View 1 2 3 4 12 11 10 5 9 6 Description Acer Crystal Eye Web camera for video communication webcam Microphone Internal microphone for sound recording
15. 2 LV5 LF ADAPTER HIPRO 65W 19V 1 7X5 5X11 AP 0650A 013 YELLOW HP A0653R3B 1LF LV5 LF 81 82 Battery BATTERY SANYO AS 2009D LI ION 352 SANYO 6 CELL 5200MAH MAIN COMMON W HALOGEN FREE Battery SANYO AS 2009D Li lon 3S2P SANYO 6 cell 5200mAh Main COMMON AS09D34 Battery SONY AS 2009D Li lon 352 SONY 6 cell 5200mAh Main COMMON G8 AS09D44 Battery SIMPLO AS 2009D Li lon 3S2P SAMSUNG 6 cell 5200mAh Main COMMON A Type AS09D7D Battery SIMPLO AS 2009D Li lon 3S2P LGC 6 cell 5200mAh Main COMMON C1 AS09D7C BATTERY SANYO AS 2009D LI ION 352 SANYO 6 CELL 5600MAH MAIN COMMON W HALOGEN FREE Battery SANYO AS 2009D Li lon 3S2P SANYO 6 cell 5600mAh Main COMMON AS09D36 BATTERY SIMPLO AS 2009D LI ION 352 SAMSUNG 6 CELL 5600MAH MAIN COMMON ID AS09D70 W HALOGEN FREE BATTERY PANASONIC LI ION 3S2P PANASONIC 6 CELL 5800MAH MAIN COMMON W HALOGEN FREE BATTERY SANYO AS 2009D LI ION 352 SANYO 6 CELL 4400MAH MAIN COMMON ID AS09D31 W HALOGEN FREE BATTERY SONY AS 2009D LI ION 382P SONY 6 CELL 4400MAH MAIN COMMON ID 509041 W HALOGEN FREE BATTERY PANASONIC AS 2009D LI ION 3S2P PANASONIC 6 CELL 4400MAH MAIN COMMON ID AS09D51 W HALOGEN FREE BATTERY SIMPLO AS 2009D LI ION 352 PANASONIC 6 CELL 4400MAH MAIN COMMON 2 2CG ID AS09D71 W HALOGEN FREE BATTERY SIMPLO AS 2009D LI ION 352 LGC 6 CELL 4400MAH MAIN COMMON 2 253 ID 509073 W HALOGEN FREE BATTERY SIMPLO AS 2009D LI ION 352 SAMSU
16. 320GB KH 32007 007 HTS545032B9A300 PANTHER B SATA LF F W C60F HDD 320GB 5400RPM SATA WD KH 32008 013 WD3200BEVT 22ZCTO ML160 LF F W 11 01A11 HDD 500GB 5400RPM SEAGATE KH 50001 011 ST9500325AS WYATT SATA LF F W 0001SDM1 HDD TOSHIBA 2 5 5400RPM 500GB KH 50004 001 MK5055GSX LIBRA SATA LF F W FG001J HDD HGST 2 5 5400RPM 500GB KH 50007 009 HTS545050B9A300 PANTHER B SATA LF F W C60F HDD 500GB 5400RPM WD WD5000BEVT KH 50008 013 227 0 ML250 SATA LF F W 01 01A01 FLASH DISK INTEL SSD NAND 80GB KF 0800N 005 SSDSA2MH080G1 LF Z HEIGHT 9 5MM FLASH DISK SAMSUNG SSD NAND 32GB KF 0320B 001 MMCRE32GSMPP MVA LF Chapter 6 HEATSINK KEYBOARD Chapter 6 THERMAL MODULE WITH FAN UMA 60 TTDON 008 THERMAL MODULE WITH FAN Discrete 60 TTKON 001 Keyboard ACER painting mist black KB 1140A 142 UV use JM31 KB on B build Keyboard ACER TM4T BAP31 Internal 14 KB 1140A 169 Standard 89KS Black US w Canadian French Texture Keyboard ACER TM4T BAP31 Internal 14 KB 1140A 165 Standard 89KS Black Turkish Texture Keyboard ACER TM4T BAP31 Internal 14 KB 1140A 163 Standard 89KS Black Swiss G Texture Keyboard ACER TM4T BAP31 Internal 14 KB 1140A 162 Standard 89KS Black Sweden Texture Keyboard ACER TM4T BAP31 Internal 14 KB 1140A 160 Standard 89KS Black SLO CRO Texture Keyboard ACER TM4T BAP31 Internal 14 KB 1140A 157 Standard 89KS Black Norwegian Texture Keyboard ACER TM4T BAP31 Internal 14 KB 1140A 153 Standard 89KS Bl
17. CD has extra horizontal or vertical lines displayed Indicator Related Symptoms Indicator incorrectly remains off or on but system runs correctly Enter BIOS Utility to execute Load Setup Default Settings then reboot system Reconnect the LCD connectors Keyboard if contrast and brightness function key doesn t work LCD inverter ID LCD cable LCD inverter LCD System board Reconnect the LCD connector LCD inverter ID LCD cable LCD inverter LCD System board LCD inverter ID LCD inverter LCD cable LCD System board Heconnect the inverter board Inverter board Power Related Symptoms Power shuts down during operation The system doesn t power on Chapter 4 System board Power source battery pack and power adapter See Power System Check on page 59 Battery pack Power adapter Hard drive amp battery connection board System board Power source battery pack and power adapter See Power System Check on page 59 Battery pack Power adapter Hard drive amp battery connection board System board 69 The system doesn t power off Battery can t be charged PCMCIA Related Symptoms Power source battery pack and power adapter See Power System Check on page 59 Hold and press the power switch for more than 4 seconds System board See Check the Battery Pack on page 59 Battery pack System board System cannot detect the PC Card PCMCIA PCMCIA slot
18. Enabled or displayed or not shows Summary Screen Disabled is disabled or enabled Enabled Customer Logo is displayed and Summary Screen is disabled Disabled Customer Logo is not displayed and Summary Screen is enabled Network Boot Enables disables the system boot from Option Enabled or LAN remote server Disabled F12 Boot Menu Enables disables Boot Menu during Option Disabled or POST Enabled D2D Recovery Enables disables D2D Recovery function Option Enabled or The function allows the user to create a Disabled hidden partition on hard disc drive to store operation system and restore the system to factory defaults SATA Mode Choose which mode of HDD mode Please Option AHCI Mode or IDE be careful for changing this setting because it might cause system fail to boot NOTE The sub items under each device will not be shown if the device control is set to disable or auto This is because the user is not allowed to control the settings in these cases Chapter 2 Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized USE Chapter 2 t S e c u rity Supervisor Password 15 Clear UserPassword Is Clear HDD Password Is Clear Set Supervisor Password Set User Password Set HDD Password Password on Boot Disabled Exit Item specific Help Install or Change the password and the length of password must be greate
19. LE 12P DISCRETE LED LCD CABLE UMA LED LCD CABLE DISCRETE CCD CABLE CCD 1 0M SUYIN CN1014 S36D OVO05 R LAVENDER G 50 TTDON 012 57 PCRON 001 85 86 CASE COVER BRACKET ASSEMBLY MINI PCI CARD BRACKET RAM COVER HDD COVER TOUCH PAD BRACKET DUMMY CARD W LOGO UPPER CASE W FP UPPER CASE W O FP LOWER CASE HDD CONNECTOR LCD HINGE LEFT LCD HINGE RIGHT 33 T TDON 002 Chapter 6 Chapter 6 LCD COVER 13 3 LCD BEZEL 13 3 W CCD HOLE 60 TTDON 009 60 TTDON 010 87 HDD SSD HDD 160GB 5400RPM SATA SEAGATE KH 16001 034 ST9160310AS CORSAIR LF F W 30303 HDD TOSHIBA 2 5 5400RPM 160GB KH 16004 006 MK1655GSX LIBRA SATA LF F W FG011J HDD HGST 2 5 5400RPM 160GB KH 16007 024 HTS545016B9A300 PANTHER B SATA LF F W C60F HDD 160GB 5400RPM SATA HGST KH 16007 019 HTS543216L9A300 LF F W C40C HDD 160GB 5400RPM SATA WD KH 16008 022 WD1600BEVT 22ZCTO ML160 LF F W 11 01A11 HDD SEAGATE 2 5 5400RPM 250GB KH 25001 016 ST9250315AS WYATT SATA LF F W 0001SDM1 HDD TOSHIBA 2 5 5400RPM 250GB KH 25004 003 MK2555GSX LIBRA SATA LF F W FG001J HDD HGST 2 5 5400RPM 250GB KH 25007 015 HTS545025B9A300 PANTHER B SATA LF F W C60F HDD WD 2 5 5400RPM 250GB KH 25008 021 WD2500BEVT 22ZCTO ML160 SATA LF F W 11 01A11 HDD 320GB 5400RPM SATA SEAGATE KH 32001 008 ST9320320AS LF F W 0303 HDD HGST 2 5 5400RPM 320GB KH 32004 002 HTS545032B9A300 PANTHER B SATA LF F W C60F HDD HGST 2 5 5400RPM
20. M 3 Display screen Also called Liquid Crystal Display LCD displays computer output Configuration may vary by models Left and right speakers deliver stereo audio output Keyboard For entering data into your computer Touchpad Touch sensitive pointing device which functions like a computer mouse Chapter 1 7 Click buttons left The left and right buttons function like the left and right center and right mouse buttons center button serves as Acer Bio Protection fingerprint reader supporting Acer FingerNav 4 way control function only for certain models Palmrest Comfortable support area for your hands when you use the computer Touchpad toggle Turns the internal touchpad on and off 10 HDD Indicates when the hard disk drive is active e a o Lights up when Num Lock is activated a Caps Lock Lights up when Caps Lock is activated Communication key Enables disables the WLAN 3G functions Launches Acer Backup Management for three step data backup Battery Indicates the computer s battery status 1 Charging The light shows amber when the battery is charging 2 Fully charged The light shows blue when in AC mode 8 Chapter 1 Rear view Left View Chapter 1 External display VGA port Connects to a Kensington compatible computer security lock NOTE Wrap the computer security lock cable around an immovable object such as a table o
21. NE 23 TTDON 001 HDD INSULATOR 47 TTDON 001 HDD HOLDER 42 TLKON 006 LCD SHIELD 47 TTDON 003 91 92 LCD BUMPER 47 TTDON 002 BLUETOOTH BUMPER 47 TTDON 004 BUMPER MIDDLE L 47 TTDON 005 BUMPER FRONT M 47 TTDON 006 BUMPER FRONT L 47 TTDON 007 SCREW BUMPER FRONT R 47 TTDON 008 SPEAKER SCREW M2 0 5 0MM CROSS PATCH 86 PCRON 004 FAN SINK SPEAK EARPHONE RTC 23 TTDON 002 Chapter 6
22. NG 6 CELL 4400MAH MAIN COMMON 2 2F ID AS09D75 W HALOGEN FREE BT 00607 082 BT 00605 038 BT 00603 082 BT 00604 039 BT 00605 041 BT 00607 078 BT 00607 079 BT 00607 080 Chapter 6 Board Chapter 6 LAN INTEL WLAN 512AG_HMWG 5 01 005 SHIRLEY PEAK 5100 897072 LAN INTEL WLAN 512AN_HMWG KI SPH01 003 SHIRLEY PEAK 5100 895373 FOXCONN WIRELESS LAN ATHEROS NI 23600 046 HB93 1x2 BGN HM QUALCOMM 3G MODULE GOBI2000 LC 21300 011 HUAWEI 3G MODULE EM770W LC 21300 008 BLUETOOTH BOARD FOXCONN BRM 2046 BT2 1 T60H928 33 TOUCH PAD BUTTON BOARD W FP TOUCH PAD BUTTON BOARD W O FP D SUB BOARD 55 TTDON 006 HOTKEY BOARD 83 84 Cable POWER CORD 3PIN USA POWER CORD SOUTH AFRICA AIL POWER CORD 3PIN TAIWAN HOTKEY BOARD CABLE 8P TOUCH PAD BUTTON BOARD CABLE 16P TOUCH PAD CABLE 12P IO BOARD CABLE 16P IO BOARD CABLE 20P AUDIO BOARD CABLE 30P AUDIO BOARD CABLE 6P BLUETOOTH BOARD CABLE 27 AAMVN 001 27 AAMVN 002 27 AAMVN 008 27 AAMVN 010 27 AAMVN 011 27 AAMVN 009 27 004 27 AAMVN 006 27 AAMVN 003 27 AAMVN 005 27 007 27 001 50 TTDON 001 50 TTDON 002 50 TTDON 003 50 TTDON 004 50 TTDON 005 50 TTDON 006 50 TTDON 007 50 PCRON 010 Chapter 6 Camera Chapter 6 IO BOARD CABLE 8P DC IN CABLE D SUB BOARD CABLE IO BOARD CABLE 10P IO BOARD CABLE 40P IO BOARD CABLE 12P UMA IO BOARD CAB
23. OST Error Message on page 61 Intermittent Problems on page 73 Undetermined Problems on page 74 57 System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller driver or diskette A write enabled diagnostic diskette is required NOTE Make sure that the diskette does not have more than one label attached to it Multiple labels can cause damage to the drive or cause the drive to fail Do the following to select the test device 1 Boot from the diagnostics diskette and start the diagnostics program 2 Seeif FDD Test is passed as the program runs to FDD Test 3 Follow the instructions in the message window If an error occurs with the internal diskette drive reconnect the diskette connector on the system board If the error still remains 1 Reconnect the external diskette drive DVD ROM module 2 Replace the external diskette drive CD ROM module 3 Replace the main board External CD ROM Drive Check Do the following to isolate the problem to a controller drive or CD ROM Make sure that the CD ROM does not have any label attached to it The label can cause damage to the drive or can cause the drive to fail Do the following to select the test device 1 Boot from the diagnostics diskette and start the diagnostics program 2 Seeif CD ROM Test is passed when the program runs to CD ROM Test 3 Follow the instructions in the message window If an error occ
24. OTE Depending on your edition of Windows Vista some shortcuts may not function as described Application This key has the same effect as clicking the right mouse button it opens key the application s context menu Chapter 1 15 Hot Keys The computer employs hotkeys or key combinations to access most of the computer s controls like screen brightness and volume output To activate hot keys press and hold the Fn key before pressing the other key in the hotkey combination Fn F2 System property Starts System Property for displaying system information Fn F3 Bluetooth Enables disables the Bluetooth function 3 only for certain models lt Fn gt lt F5 gt Display toggle Switches display output between the display screen external monitor if connected and both lt Fn gt lt F6 gt Screen blank Turns the display screen backlight off to save GB power Press any key to return Speaker toggle Turns the speakers on and off Brightness up Increases the screen brightness Fn lt gt gt Brightness down Decreases the screen brightness Fn lt lt 1 gt Special Key You can locate the Euro symbol and US dollar sign at the upper center of your keyboard To type 16 Chapter 1 The Euro symbol 1 Open a text editor or word processor 2 Hold lt Alt Gr gt and then press the lt 5 gt symbol at the upper center of the keyboard NOTE Some fonts an
25. R TM4T BAP31 Internal 14 KB 1140A 158 Standard 89KS Black Portuguese Texture Keyboard ACER BAP31 Internal 14 KB 1140A 156 Standard 89KS Black Nordic Texture Keyboard ACER TM4T BAP31 Internal 14 KB 1140A 155 Standard 93KS Black Japanese Texture LCD LED LCD AUO 13 3 WXGA GLARE LK 13305 002 B133XW01 V2 LF 220NIT 8 5 500 LED LCD LPL 13 3 WXGA GLARE LK 13308 002 LP133WH2 TLA3 LF 220NIT 16MS 500 1 LED LCD AUO 13 3 WXGA None Glare LK 13305 003 133 01 LF 220nit 8ms 500 1 LED LCD LPL 13 3 WXGA None Glare LK 13308 003 LP133WH2 TLB3 LF 200nit 16ms 300 1 MIAN BOARD Mainboard TM8371 Intel LF 3500 TM8371 MB TU60B 001 TM8331 Mainboard TM8371 TM8331 Intel LF9400 MB TTDOB 001 TM8371 TM8331 90 Chapter 6 MICROPHONE MISCELLANEOUS Chapter 6 Mainboard TM8371G_M92 Intel LF MB TUBOB 001 9400 TM8371 TM8331 Mainboard TM8371G M92 LP52 LF 3500 MB TUCOB 001 TM8371G M92LP SO DIMM 1GB DDRIII1066 ELPIDA KN 1GB09 009 EBJ11UEGBAUO AE E LF MEMORY SAMSUNG SO DIMM DDRIII KN 1GBOB 028 1066 1GB M471B2873EH1 CF8 LF 64 16 0 055UM SO DIMM 1GB DDRIII1066 SAMSUNG KN 1GBOB 019 M471B2874DZ1 CF8 LF SO DIMM 2GB DDRIII1066 ELPIDA KN 2GB09 002 EBJ21UE8BAUO AE E LF 128 8 0 07um SO DIMM 2GB DDRIII1066 SAMSUNG KN 2GBOB 005 M471B5673DZ1 CF8 LF MEMORY SAMSUNG SO DIMM DDRIII KN 2GBOB 012 1066 2GB M471B5673EH1 CF8 LF 128 8 0 055UM SO DIMM 2GB DDRIII1066 HYNIX KN 2GB0G 009 HMT125S6AFP8C G7NO LF MICROPHO
26. Run BIOS Setup Utility to reconfigure system time then reboot system RTC battery Run BIOS Setup Utility to reconfigure system time then reboot system System board RTC battery Run BIOS Setup Utility to reconfigure system time then reboot system System board Run Load Default Settings in BIOS Setup Utility RTC battery System board Run Load Default Settings in BIOS Setup Utility DIMM System board Check the drive is defined with the proper diskette type in BIOS Setup Utility See External Diskette Drive Check on page 58 Incorrect Drive A type run SETUP Check the drive is defined with the proper diskette type in BIOS Setup Utility System cache error Cache disabled CPU ID DMA Test Failed Software NMI Failed Fail Safe Timer NMI Failed Device Address Conflict Allocation Error for device Failing Bits nnnn System board System board DIMM DIMM DIMM System board Run Load Default Settings in BIOS Setup Utility RTC battery System board Run Load Default Settings in BIOS Setup Utility RTC battery System board DIMM BIOS ROM System board 63 64 Invalid System Configuration Data I O device IRQ conflict Operating system not found Error Message List No beep power on indicator turns off and LCD is blank No beep power on indicator turns on and LCD is blank No beep power on indicator turns on and LCD is blank But you can see POST on an ext
27. SP WLAN x 1 Button Power on off with Visiable LED 1 mechanical White WLAN 1 Orange capacitive 3G BT BT Blue capacitive 3G use SW to launch without button Launch Key module None Back up Key 1 capacitive Blue flash Power consumption key 1 mechanical Green Volume Control Volume up down mute capacitive blue Software Operation system Vista BIOS InsydeH20 Power Management Controller ITE ITE8512F 1st Battery AVAP 6 cell 2 2 2 6 2 8 2 9 Chapter 1 31 32 LED Status Indicator Bluetooth Touch pad on off Tewa Orange top side Security Features Kensington Lock Hole 7 5 mm diameter FAN Physical Characteristics Dimensions 0 26 294 A mm Thickness maximum 23 3 28 9mm Weight incl 1st Battery amp super 1 65 kg 3 583 Ibs with 6 cell battery pack multi ODD Chapter 1 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer s BIOS Basic Input Output System Your computer is already properly configured and optimized and you do not need to run this utility However if you encounter configuration problems you may need to run Setup Please also refer to Chapter 4 Troubleshooting when problem arises To activate the BIOS Utility press m during POST when Press F2 to enter Setup message is prompted on the bottom of screen Press m to ent
28. TravelMate 8371 8331 Series Service Guide Service guide files and updates are available on the ACER CSD web for more information please refer to hitp csd acer com tw PRINTED IN TAIWAN Revision History Please refer to the table below for the updates made on TravelMate 8371 8331 service guide Copyright Copyright 2009 by Acer Incorporated All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of Acer Incorporated Disclaimer The information in this guide is subject to change without notice Acer Incorporated makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software Acer is a registered trademark of Acer Corporation Intel is a registered trademark of Intel Cor
29. ack Hungarian Texture Keyboard ACER TM4T BAP31 Internal 14 KB 1140A 149 Standard 89KS Black FR Arabic Texture Keyboard ACER TM4T BAP31 Internal 14 KB 1140A 147 Standard 88KS Black Chinese Texture Keyboard ACER TM4T BAP31 Internal 14 KB 1140A 145 Standard 89KS Black Brazilian Portuguese Texture Keyboard ACER TM4T BAP31 Internal 14 KB 1140A 168 Standard 88KS Black US International w Hebrew Texture Keyboard ACER TM4T BAP31 Internal 14 KB 1140A 166 Standard 89KS Black UK Texture 89 Keyboard ACER TM4T BAP31 Internal 14 KB 1140A 154 Standard 89KS Black Italian Texture Keyboard ACER TM4T BAP31 Internal 14 KB 1140A 152 Standard 88KS Black Greek Texture Keyboard ACER TM4T BAP31 Internal 14 KB 1140A 151 Standard 89KS Black German Texture Keyboard ACER TM4T BAP31 Internal 14 KB 1140A 150 Standard 89KS Black French Texture Keyboard ACER TM4T BAP31 Internal 14 KB 1140A 148 Standard 89KS Black Danish Texture Keyboard ACER TM4T BAP31 Internal 14 KB 1140A 146 Standard 89KS Black CZ SK Texture Keyboard ACER TM4T BAP31 Internal 14 1140 144 Standard 89KS Black Belgium Texture Keyboard ACER TM4T BAP31 Internal 14 KB 1140A 143 Standard 88KS Black Arabic Texture Keyboard ACER TM4T BAP31 Internal 14 KB 1140A 164 Standard 88KS Black Thailand Texture Keyboard ACER TM4T BAP31 Internal 14 KB 1140A 161 Standard 89KS Black Spanish Texture Keyboard ACER TM4T BAP31 Internal 14 KB 1140A 159 Standard 88KS Black Russian Texture Keyboard ACE
30. creen Help for parameters are found in the Item Specific Help part of the screen Read this carefully when making changes to parameter values Please note that system information is subject to different models Information Security Boot Exit CPU Type intel R Core CPU CPU Speed HDDO Model Name HDDO Serial Number 09022 HDD1 Model Name Mone HDD1 Serial Name ATAPI Model Name System BIOS Version VGA BIOS Version Serial Number Asset Ta q Number Product Name Manufacturer Name LIUID NOTE The system information is subject to different models CPU Type This field shows the CPU type of the system CPU Speed This field shows the CPU speed of the system HDDO Mode Name This field shows the model name of HDD installed on primary master HDDO Serial Number This filed displays the serial number of HDD installed on primary master 34 Main HDD1 Mode Name This field displays the model name of devices installed on secondary master The hard disk drive or optical drive model name is automatically detected by the system HDD1 Serial Number The field shows the serial number of devices installed on secondary master System BIOS version Displays system BIOS version VGA BIOS Version This field displays the VGA firmware version of the system Asset Tag Number This field displays the asset tag number of the system Product Name This field shows product name of the system Manufact
31. d adds black bars at the top and bottom of the screen Acer CinemaVision is a nonlinear video stretching technology that produces minimal distortion in the center of the picture Pan amp Scan displays the central portion of DVD titles in widescreen ratio and allows you to drag the display area to view different portions of the video Audio Use Speaker Environment to choose between Headphones SPDIF 2 Speakers or more speakers depending on your audio equipment Output Mode should be set to Stereo if you are using speakers Dolby Surround or Virtual Surround Sound if you are using headphones You can select from a variety of Virtual Surround Sound settings to create the effects of different venues NOTE If your speakers are not capable of outputting lowfrequency signals it is recommended that you do not select Virtual Surround Sound in order to avoid damaging your speakers Chapter 1 Audio Channel Expander should be used for better 4 or 6 speaker output Dynamic Range Compression can compensate for different listening environments for enhanced audio enjoyment Photo Use this page to set preferences for your slideshow when viewing photos DVD Acer Arcade Deluxe has several features and technologies to extend battery life while watching DVD movies On this page you can select whether you wish to turn the features off or not NOTE Turning on Extend Playback Time will result in a small loss of playback perfor
32. d software do not support the Euro symbol Please refer to www microsoft com typography fag fag12 htm for more information The US dollar sign 1 Open a text editor or word processor 2 Hold lt Shift gt and then press the lt 4 gt key at the upper center of the keyboard NOTE This function varies by the operating system version Chapter 1 17 Using the system utilities Acer Bio Protection only for certain models 18 Acer Bio Protection Fingerprint Solution is a multi purpose fingerprint software package integrated with the Microsoft Windows operating system Utilizing the uniqueness of one s fingerprint Acer Bio Protection Fingerprint Solution incorporates protection against unauthorized access to your computer with centralized password management via Password Bank easy music player launching with Acer MusicLaunch secure Internet favorites via Acer MyLaunch and fast application website launching and login with Acer FingerLaunch Acer ProfileLaunch can launch up to three applications websites with a single finger swipe Acer Bio Protection Fingerprint Solution also allows you to navigate through web browsers and documents using Acer FingerNav With Acer Bio Protection Fingerprint Solution you can now enjoy an extra layer of protection for your personal computer as well as the convenience of accessing your daily tasks with a simple swipe of your finger For more information refer to the Acer Bio Protection help files
33. drivers and applications ta diec Lise this disc ta reinstall drivers or applications if yau encounter any probleme with them 3 Select the type of backup factory default or drivers and applications you would like to burn to disc 4 Follow the instructions on screen to complete the process NOTE Create a factory default image when you want to burn a bootable disc that contains your computer s entire operating system as it was delivered to you from the factory If you wish to have a disc that will allow you to browse the contents and install selected drivers and applications create a drivers and application backup instead this disc will not be bootable 22 Chapter 1 Restore The restore feature allows you to restore or recover the system from a factory default image or from previously created CD and DVD backups You can also reinstall applications and drivers for your Acer system 1 2 3 4 Click on Start All Programs Acer Acer eRecovery Management Switch to the Restore page by clicking Restore we Acer eRecowery Management Completely Restore System to Factory Defaults Restore your PC to factary default status All data en c drive will be deleted Rebool needed Restore Operating System and Retaln User Data Restore ant the system od your PC bo the Tacbary user A vd to Files reri your This option wall not rermowe persistent viruses or malware Reboot needed sco
34. e at hand then you should create a Crisis Recovery Diskette before you use the Phlash utility NOTE Do not install memory related drivers XMS EMS DPMI when you use the Phlash NOTE Please use the AC adaptor power supply when you run the Phlash utility If the battery pack does not contain enough power to finish BIOS flash you may not boot the system because the BIOS is not completely loaded Fellow the steps below to run the Phlash 1 Prepare a bootable diskette 2 the flash utilities to the bootable diskette 3 Then boot the system from the bootable diskette The flash utility has auto execution function Chapter 2 Machine Disassembly and Replacement This chapter contains step by step procedures on how to disassemble the notebook computer TravelMate 8371 8331 for maintenance and troubleshooting To disassemble the computer you need the following tools Wrist grounding strap and conductive preventing electrostatic discharge Small Philips screw driver Philips screwdriver Plastic flat head screw driver Tweezers NOTE The screws for the different components vary in size During the disassembly process group the Chapter 3 screws with the corresponding components to avoid mismatch when putting back the components When you remove the stripe cover please be careful not to scrape the cover 43 44 General Information Before You Begin Before proceeding with t
35. enjoy DODDO EL X Acer Arcade Deluxe Cinema PlayMovie Videos Recent Videos 02 18 08 15 03 23 Cinema watch DVDs VCDs or Blu Ray movies and video clips Homemedia connect to other devices wirelessly to share media content Advanced change settings update your Arcade software view the help file and About information Albums view photos stored on your hard disk or removable media Music listen to music files in a variety of formats Online Media browse online content from YouTube and Flickr NOTE While watching videos optical discs or slideshows your screensaver and power saving features are unavailable NOTE For more detailed information on the features of Acer Arcade please refer to the Arcade Help menu 24 This can be accessed from the Arcade home page by selecting Help Chapter 1 General controls When watching video clips movies or slideshows using full screen resolution two pop up control panels are shown when you move the pointer They automaiically disappear after several seconds The Navigation Controls panel appears at the top and the Player Controls panel appears at the bottom of the screen Navigation controls To return to the Arcade home page click the Home button in the upper left corner of the window To go up one folder level while searching for content click the arrow The buttons in the upper right minimize maximize close have standard PC behaviors To qu
36. er Backup Manager is a simple three step process that allows you to create backup copies of your entire system or selected files and folders according to a schedule or as you need to To start Acer Backup Manager press the Acer Backup Manager key above the keyboard Alternatively you can go to Start gt All Programs gt Acer Backup Manager gt Acer Backup Manager This will open the Welcome screen from this screen you will be taken through the three steps to setup scheduled back ups Click Continue to proceed to the following screen Click the button and follow the onscreen instructions 1 Select the content you want to back up The less content you select the quicker the process will be but it will increase your risks of losing data 2 Select where you want the backup copies to be stored You will need to select an external drive or your D drive Acer Backup Manager cannot store a backup on the source drive 3 Select how often you want Acer Backup Manager to create back ups Once you have finished these three steps backups will be created according to the schedule You can also create backups manually by pressing the Acer Backup Manager key If you wish to change your settings at any time run Acer Backup Manager from the Start menu and go through the steps outlined above Welcome Select Source Select Destination 20 Chapter 1 Power management This computer has a built in power management unit that monitors
37. er setup The default parameter of F12 Boot Menu is set to disabled If you want to change boot device without entering BIOS Setup Utility please set the parameter to enabled Press F12 during POST to enter multi boot menu In this menu user can change boot device without entering BIOS SETUP Utility Information Main security Boot Exit CPU Type Intel R Core CPU CPU Speed GHz HDDO Model Name Hitachi HT5545016B9A300 HDDO Serial Number 090227PBOBOOQNGO7TWZA HDD1 Model Name None HDD1 Serial Mame ATAPI Model Name None System BIOS Version VGA BIOS Version Serial Number Asset Tag Number None Product Name Manufacturer Name Acer UUID XXXXXXXXXXXXXXXX Chapter 2 33 Invoking BIOS Setup The setup function can only be invoked by pressing F2 when Press F2 to enter Setup message is prompted on the bottom of screen during POST The setup uses a menu driven interface to allow the user to configure their system The features are divided into 5 parts as follows Information Display the system informations Main allows the user to specify standard IBM PC AT system parameters Security Provides security settings of the system Boot Allows the user to specify the boot options Exit Allows the user to save CMOS setting and exit Setup NOTE You can change the value of a parameter if it is enclosed in square brackets Navigation keys for a particular menu are shown on the bottom of the s
38. ernal CRT No beep power on indicator turns on and a blinking cursor shown on LCD during POST BIOS ROM System board Run Load Default Settings in BIOS Setup Utility RTC battery System board Enter Setup and see if fixed disk and drive A are properly identified Diskette drive Hard disk drive System board Power source battery pack and power adapter See Power System Check on page 59 Ensure every connector is connected tightly and correctly Reconnect the DIMM LED board System board Power source battery pack and power adapter See Power System Check on page 59 Reconnect the LCD connector Hard disk drive LCD inverter ID LCD cable LCD Inverter LCD System board Reconnect the LCD connectors LCD inverter ID LCD cable LCD inverter LCD System board Ensure every connector is connected tightly and correctly System board No beep during POST but system runs Speaker correctly System board Chapter 4 InsydeH2O BIOS Beep Codes Chapter 4 Verify Real Mode m E Wh tom ares shit wi ina POST aes 2 Initialize CPU registers Enable CPU cache OFh Initialize caches to initial POST values Initialize component Initialize the local bus IDE Mh Load alternate registers with initial POST values Restore CPU control word during warm boot Initialize PCI Bus Mastering device
39. evices one at a time until you find the failing FRU If the problem remains replace the following FRU one at a time Do not replace a non defective FRU e System board LCD assembly Chapter 4 Jumper and Connector Locations Chapter 5 acd EE MMB cable CNTR LVDS cable CNTR Keyboard CNTR e 0 CCD cable CNTR BT cable CNTR CN15 Fan cable CNTR 75 Bottom View 76 13 12 16 012 s wn EGER If 8 288 gi E D tor M 11 14 15 17 18 20 s anna 15 TE 5 8 Battery CNTR PCI E socket SIM card socket PCI E socket Power cable CNTR Chapter 5 FRU Field Replaceable Unit List This chapter gives you the FRU Replaceable Unit listing in global configurations of TravelMate 8371 8331 Refer to this chapter whenever ordering for parts to repair or for RMA Return Merchandise Authorization Please note that WHEN ORDERING FRU PARTS you should check the most up to date information available on your regional web or channel For whatever reasons a part number change is made it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your
40. f reasons that have nothing to do with a hardware defect such as cosmic radiation electrostatic discharge or software errors FRU replacement should be considered only when a recurring problem exists When analyzing an intermittent problem do the following 1 Run the advanced diagnostic test for the system board in loop mode at least 10 times 2 If no error is detected do not replace any FRU 3 If any error is detected replace the FRU Rerun the test to verify that there are no more errors 73 Undetermined Problems The diagnostic problems does not identify which adapter or device failed which installed devices are incorrect whether a short circuit is suspected or whether the system is inoperative 74 Follow these procedures to isolate the failing FRU do not isolate non defective FRU NOTE Verify that all attached devices are supported by the computer NOTE Verify that the power supply being used at the time of the failure is operating correctly See Power System Check on page 59 1 Power off the computer 2 Visually check them for damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devices A UIS d Non Acer devices Printer mouse and other external devices Battery pack Hard disk drive DIMM CD ROM Diskette drive Module PC Cards Power on the computer Determine if the problem has changed If the problem does not recur reconnect the removed d
41. fications and Configurations Processor Processor packing uFCPGA Support Processor Launch ULV Centrino PDC ICPM 10W CPU On die L2 Cache Up to 6 MB Thermal Socket type BGA Second Level Cache North Bridge GS45 South Bridge ICH9M SFF System Memory Technology DDR3 800 1067 MHz Base momory DDR3 SO DIMM x 1 slot 512 1024 2048 4096MB DDR3 SDRAM DDR3 SO DIMM x 1 slot 512 1024 2048 4096MB DDR3 SDRAM 8 GB Thermal evaluation based on 8 GB Lan Interface Controller AVAP Atheros AR8131 SPEED 10 100 1000Mb s Wireless LAN Moro Pointing Device Chapter 1 29 Bluetooth Interface Bluetooth module Internal USB 2 0 Dongle Hard Disk Drive Interface Media SATA IDE Controller SATA 150 MB s SSD Media size 80 GB Option SATA I F Audio Interface Sound Codec AVAP Realtek ALC269 Internal Speaker 2 1 5 Waitt Internal Microphone Array MIC x 1 Sound Volume By Hot Key LCD panel 13 3 13 4 WXGA HD 720p 1366 x 768 LVDS Embedded in Cantigata GM Brightness Brightness controlled by Hot Keys Card Slot 5 in 1 card reader SD MMC MS ACE AGE100 MSPro XD WebCAM 30 Chapter 1 Keyboard Controller Darfon AC4T Type AVAP Silm 13 3 301 12 x 113 44 x 4 7 Max Texture Monitor VGA Yes HDMI Yes USB Stereo Mic in SPDIF RJ45 Shielding SIM Slot mini card socket Full size Full mini card 3G x 1 8 Half mini card
42. he disassembly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter and all power and signal cables from the system 3 Remove the battery pack Chapter 3 Disassembly Procedure Flowchard The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing For example if you want to remove the system board you must first remove the keyboard then disassemble the inside assembly frame in that order Main unit disassembly flow chart Battery Audio VGA LCM Board Board Board Board Module LCM module disassembly flow chart LCM Mylar L CM Bezel L CM Panel Chapter 3 45 Removing the Battery Pack 1 Release the battery lock 2 Slide the battery latch then remove the battery NOTE Battery has been highlighted with the yellow circle as above image shows Please detach the battery and follow local regulations for disposal 46 Chapter 3 Removing the HDD and RAM 3 Remove two screws on the HDD cover and remove HDD M2 5 4 5D 0 8T Chapter 3 47 4 Remove the screw on RAM cover and remove both of RAM mmm d LIL KU HUE LUN NI M2 5 4 5D 0 8T Remove the Battery 5 Remove RTC battery NOTE RTC battery has been
43. highlighted with the yellow circle as above image shows Please detach the RTC battery and follow local regulations for disposal 48 Chapter 3 6 Use the tweezer to remove the rubber and remove all of the screws on the back of the notebook M2 5 4 5D 0 8T M2 5 4 5D 0 5T 2 Yellow Remove keyboard 7 Disconnect five latches on the keyboard ak c EB IST TTTIT LLL ma Chapter 3 49 Remove FFC of main board and sub board 9 Remove screws and FFC on the upper case M2 5 4 5D 0 8T 10 Remove the upper case and disconnect the connector between upper case and audio board 50 Chapter 3 11 Remove Audio board 13 Remove audio board Chapter 3 51 14 Remove the connector of I O board and then release a screw on the I O board M2 5 4 5D 0 8T 15 Remove I O board after removing the connector under I O board 52 Chapter 3 17 Remove two screws on the VGA board M2 5 4 5D 0 8T 18 Remove VGA board 35 M2 5 3 4 5D 0 8T Chapter 3 E R WA HI EM vun 2 in Gra 53 54 20 Remove all of the connectors on the main board M2 5 4 5D 0 8T 21 Remove the screw on the fan module and three screws on the thermal module M2 3 4 5D 0 8T Chapter 3 Remove Panel 22 Remove eight screws on the bottom of panel and remove the panel M2 4 4 5D 0 5T M2 3
44. ilation slots and Enable the computer to stay cool even after cooling fan prolonged use NOTE Do not cover or obstruct the opening of the fan 6 Battery release latch Releases the battery for removal LJ Chapter 1 11 Touchpad Basics with fingerprint reader The following items show you how to use the touchpad with Acer Bio Protection fingerprint reader LJ Move your finger across the touchpad 1 to move the cursor Press the left 2 and right 4 buttons located beneath the touchpad to perform selection and execution functions These two buttons are similar to the left and right buttons on a mouse Tapping on the touchpad is the same as clicking the left button Use Acer Bio Protection fingerprint reader 3 supporting Acer FingerNav 4 way control function only for certain models to scroll up or down and move left or right a page This fingerprint reader or button mimics your cursor pressing on the right scroll bar of Windows applications Execute Quickly click Tap twice at the twice same speed as double clicking a mouse button Select Click once Tap once Drag Click and hold Tap twice at the then use finger same speed as on the touchpad double clicking a to drag the mouse button cursor rest your finger on the touchpad on the second tap and drag the cursor Access context Click once menu Scroll Swipe up down left right using Acer FingerNav 4 way control function Ma
45. indows Keys The keyboard has two keys that perform Windows specific functions Windows Pressed alone this key has the same effect as clicking on the Windows key Start button it launches the Start menu It can also be used with other keys to provide a variety of functions lt amp gt Open or close the Start menu 85 D Display the desktop 85 E Open Windows Explore 8 lt F gt Search for a file or folder lt gt lt G gt Cycle through Sidebar gadgets 8 lt L gt Lock your computer if you are connected to a network domain or switch users if you re not connected to a network domain 85 M Minimizes all windows lt gt lt R gt Open the Run dialog box 8 lt T gt Cycle through programs on the taskbar lt gt lt U gt Open Ease of Access Center 85 X Open Windows Mobility Center lt gt lt BREAK gt Display the System Properties dialog box lt gt lt SHIFT M gt Restore minimized windows to the desktop 85 lt TAB gt Cycle through programs on the taskbar by using Windows Flip 3 D 85 lt SPACEBAR gt Bring all gadgets to the front and select Windows Sidebar lt CTRL gt amp lt F gt Search for computers if you are on a network lt CTRL gt lt gt TAB Use the arrow keys to cycle through programs on the taskbar by using Windows Flip 3 D N
46. it Arcade click the Close button in the upper right corner of the window Player controls At the bottom of the window the player controls used for video slideshows movies and music are shown They provide standard playback controls play pause stop etc and volume controls mute and volume up down NOTE When playing movies from optical discs there are additional controls added to the right of the volume controls These are discussed in more detail in the Cinema of this guide Cinema Play Movie Click Play Movie to watch a movie from your optical disc drive Depending in the type of optical drive installed in your computer you can play movies from Blu Ray discs standard DVDs and video CDs VCDs with the Cinema function of Acer Arcade Deluxe This player has the features and controls of a typical DVD player When you insert a disk into the DVD drive the movie begins playing automatically To control the movie the pop up player control panel appears at the bottom of the window when you move the pointer If more than one optical drive contains a playable disc you will be asked to select which one you would like to watch when you click Play Movie Alternatively you can select content stored on your HDD by clicking Videos and navigating to the video clip you wish to view using a folder browser When viewing DVDs the following special controls are added to the pop up panel DVD Menu Subtitles Language
47. lied to the touchpad pointer This symptom is not a hardware problem No service actions are necessary if the pointer movement stops in a short period of time Chapter 4 Power On Self Test POST Error Message The POST error message index lists the error message and their possible causes The most likely cause is listed first NOTE Perform the FRU replacement or actions in the sequence shown in FRU Action column if the FRU replacement does not solve the problem put the original part back in the computer Do not replace a non defective FRU This index can also help you determine the next possible FRU to be replaced when servicing a computer If the symptom is not listed see Undetermined Problems on page 74 The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function NOTE Most of the error messages occur during POST Some of them display information about a hardware device e g the amount of memory installed Others may indicate a problem with a device such as the way it has been configured NOTE If the system fails after you make changes in the BIOS Setup Utility menus reset the computer enter Setup and install Setup defaults or correct the error Chapter 4 61 Index of Error Messages Error Code List Equipment Configuration Error Causes 1 CPU BIOS Update Code Mismatch 2 IDE Primary Channel Master Drive Error THe causes will be shown before Equip
48. m ui uk puede tee ttes he epi 59 TUTTI D TUTTO TTE 60 Power On Self Test POST Error Message 61 Index of Error Messages 62 InsydeH20 BIOS Beep Codes 65 Index of Symptom to FRU Error Message 69 Intermittent Problems doo oae add ad aS eic BY wah ode dre 73 Undetermined Problems 74 ivo Dv vr 75 Jumper and Connector Locations 75 BOLOM VIW R 76 FRU Field Replaceable Unit List 77 TravelMate 8371 8331 Exploded Diagram 78 TravelMate 8371 8331 FRU 81 81 VIII System Specifications Features Below is a brief summary of the computer s many features Operating system Genuine Windows Vista NOTE Windows Vista Capable PCs come with Windows XP installed and can be upgraded to Windows Vista For more information on Windows Vista and how to upgrade go to Microsoft com windowsvista Platform Q Intel Duo processor Intel CoreTM2 Solo processor Intel Celeron mobile processor Mobile Intel GS45 Express Chipset Intel Wireless WiFi Link 5100 Acer InviLink NplifyTM 802 11b g Draft N Acer InviLink 802 11b
49. mance Flickr Set your preferences for viewing and downloading images from Flickr In each of the above sections you can click Default to return the Acer Arcade Deluxe settings to their default values Help Click Help to view the Help file for detailed information on using Acer Arcade Deluxe About Click About to view the copyright and vendor information for Acer Arcade Deluxe Albums Acer Arcade Deluxe lets you view digital photos individually or as a slideshow from any available drive on your computer Click Albums to open the main page Click Photos to open a folder browser that shows both individual pictures and folders Click on a folder to open it To view a slideshow open the folder containing the pictures you wish to view select all or some of the pictures and click Slideshow The slideshow is played at fullscreen resolution Use the pop up control panel to control the slideshow You can also view a single picture by clicking on it This opens the picture at fullscreen resolution You can then use the onscreen controls to zoom in and out and to pan in four directions Editing Pictures Choose Menu gt Fix and you can Rotate Remove Red Eye and Auto Fix optimize the brightness and contrast pictures to improve the appearance of your images Slideshow settings To change slideshow settings refer to the Arcade section above MUSIC For convenient access to your music collection click Music to open the Mu
50. ment Configuration Error Memory Error at R xxxxh W xxxxh Incorrect password is specified No error code Battery critical LOW In this situation BIOS will issue 4 short beeps then shut down system no message will show No error code Thermal critical High In this situation BIOS will shut down system not show message Error Message List Failure Fixed Disk Reconnect hard disk drive connector Load Default Settings in BIOS Setup Utility Hard disk drive System board Stuck Key see Keyboard or Auxiliary Input Device Check on page 58 Keyboard error see Keyboard or Auxiliary Input Device Check on page 58 Keyboard Controller Failed see Keyboard or Auxiliary Input Device Check on page 58 Keyboard locked Unlock key switch Unlock external keyboard Run Load Default Settings in BIOS Setup Setup Utility Shadow RAM Failed at offset nnnn BIOS ROM System RAM Failed at offset nnnn DIMM _____ Extended RAM Failed at offset nnnn DIMM NNNM RN 62 Chapter 4 System battery is dead Replace and run Setup System CMOS checksum bad Default coniiguration used System timer error Real time clock error Previous boot incomplete Default configuration used Memory size found by POST differed from CMOS Diskette drive A error Replace RTC battery and Run BIOS Setup Utility to reconfigure system time then reboot system RTC battery
51. murils wall Exe erred Reinstall Drivers or Applications Reinstall Factory Default Drveers ar Applications You can choose to restore the system from a factory default image or reinstall applications and drivers Follow the instructions on screen to complete the process Restore Windows Vista from backup discs To restore Windows Vista from your previously burned backup discs you will need to insert the first backup disc and enable the F12 Boot Menu via the BIOS Setup Utility 1 gt p 10 Turn on your computer and insert the first system recovery disc into the optical disc drive Restart your computer During startup when the Acer logo shows press the F2 key to enter BIOS Setup where you can set system parameters Use the left and right arrow keys to select the Main submenu Use the up and down arrow keys to select F12 Boot Menu Use the F5 or F6 key to change F12 Boot Menu to Enabled Press the ESC key to enter the Exit submenu press the ENTER key to Exit Saving Changes Press the ENTER key again to select Yes The system will reboot After rebooting when the Acer logo shows press the F12 key to open the Boot Menu Here you can select which device to boot from Use the arrow keys to select the IDE CD then press the ENTER key Windows will be installed from the recovery disc Insert the second recovery disc when prompted then follow the onscreen prompts to complete the restore Remove the
52. nufa cturing option Touchpad basics with two click buttons The following items show you how to use the touchpad with two click buttons Move your finger across the touchpad to move the cursor Press the left and right buttons located beneath the touchpad to perform selection and execution functions These two buttons are similar to the left and right buttons on a mouse Tapping on the touchpad is the same as clicking the left button 12 Chapter 1 Execute Quickly click twice Tap twice at the same speed as double clicking a mouse button Select Click once Tap once Drag Click and hold then Tap twice at the use finger on the touchpad to drag the cursor same speed as double clicking a mouse button rest your finger on the touchpad on the second tap and drag the cursor Access context menu Click once NOTE Illustrations for reference only The exact configuration of your PC depends on the model purchased NOTE When using the touchpad keep it and your fingers dry and clean The touchpad is sensitive to finger movement hence the lighter the touch the better the response Tapping harder will not increase the touchpad s responsiveness NOTE By default vertical and horizontal scrolling is enabled on your touchpad It can be disabled under Mouse settings in Windows Control Panel Chapter 1 Using the Keyboard The keyboard has full sized key
53. poration Pentium and Pentium are trademarks of Intel Corporation Other brand and product names are trademarks and or registered trademarks of their respective holders Conventions The following conventions are used in this manual SCREEN Denotes actual messages that appear MESSAGES on screen NOTE Gives bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures Preface Before using this information and the product it supports please read the following general information 1 This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer s global product offering To better fit local market requirements and enhance product competitiveness your regional office MAY have decided to extend the functionality of a machine e g add on card modem or extra memory capability These LOCALIZED FEATURES will NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available
54. r handle of a locked drawer Insert the lock into the notch and turn the key to secure the lock Some keyless models are also available Connects to a display device e g external monitor LCD projector Ventilation slots Enable the computer to stay cool even after prolonged use USB 2 0 ports Connect to USB 2 0 devices e g USB mouse USB camera Microphone in jack Accepts inputs from external microphones Headphones speaker line out jack Connects to audio line out devices e g speakers headphones Right View Accepts Secure Digital SD MultiMediaCard MMC Memory Stick MS Memory Stick PRO MS PRO M xD Picture Card xD NOTE Push to remove install the card Only can operate at any given time xD USB 2 0 port Connects to USB 2 0 devices e g USB mouse USB camera Ethernet RJ 45 port Connects to an Ethernet 10 100 1000 based network 5 in 1 card reader 4 C Acer EasyPort IV Connects to Acer EasyPort IV connector 5 DC in jack Connects to an AC adapter 10 Chapter 1 Base view 1 Battery bay Houses the computer s battery pack 2 Battery lock Locks the battery in position 3 Memory Houses the computer s main memory WEN 4 compartment 4 disk bay Houses the computer s hard disk secured with m screws 5 Vent
55. r than one word 37 The table below describes the parameters in this screen Settings in boldface are the default and suggested parameter settings Supervisor Password Shows the setting of the Supervisor Clear or Set is password Shows the setting of the user password Clear or Set HDD Password is Shows the setting of HDD password Clear or Set Set Supervisor Press Enter to set the supervisor password Password When set this password protects the BIOS Setup Utility from unauthorized access The user can not enter the Setup menu and change he value of parameters Set User Password Press Enter to set the user password When user password is set this password protects the BIOS Setup Utility from unauthorized access The user can enter Setup menu only and does not have right to change the value of parameters Set Hdd Passwor Press Enter to set the Hdd password When Hdd password is set this password protects the Hdd Other user can t steal information Password on Boot Defines whether a password is required or Disabled or Enabled not while the events defined in this group happened The following sub options are all requires the Supervisor password for changes and should be grayed out if the user password was used to enter setup NOTE When you are prompted to enter a password you have three tries before the system halts Don t forget your password If you forget your password you may have to return your notebook compu
56. regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the defective parts you should follow the local government ordinance or regulations on how to dispose it properly or follow the rules set by your regional Acer office on how to return it Chapter 6 77 TravelMate 8371 8331 Exploded Diagram 13 151080697201 12 151080697301 ASSEMBLY BLUETOOTH MODULE 1i 1510B0697101 10 151080727701 09 601740034801 os 151080727801 ASSEMBLY HOD 07 151080727901 ASSEMBLY KEYBOARD 06 1510B0728001 ASSEMBL Y MEMORY 05 151080790301 04 603280030201 03 170080190301 ASSEMBLY PACKAGING CDUNTRY KI 01 151080728101 ASSEMBL Y BASE TEM PART NO DESCRIPTION Q TY 78 Chapter 6 ren PART NU DESCRIPTION OTY Chapter 6 79 80 06 3973396 ASSEMBLY MODULE AUDIO 04 51080787601 ASSENBLY 1 397800595 ASSEMBLY MODULE VGA 1397B0059401 ASSEMBLY MODULE 10 8 EN 01 131042076705 ASSEMBLY MODULE MAIN ITEM PART DESCRIPTIUN Chapter 6 TravelMate 8371 8331 FRU List Accessory Adapter Chapter 6 WIRELESS ANTENNA LEFT 50 T TDON 014 WIRELESS ANTENNA RIGHT 50 TTDON 015 WIRELESS ANTENNA LEFT 3G 50 TTDON 018 WIRELESS ANTENNA RIGHT 3G 50 TTDON 019 ADAPTER DELTA 65W 19V 1 7X5 5X11 AP 06501 027 YELLOW ADP 65MH B A LV5 LF LF ADAPTER LITE ON 65W 19V 1 7X5 5X11 AP 06503 026 YELLOW 1650 2
57. rivers and Applications Disc L Restore e Completely Restore System to Factory Defaults Restore Operating System and Retain User Data e Reinstall Drivers or Applications This chapter will guide you through each process NOTE This feature is only available on certain models For systems that do not have a built in optical disc burner plug in an external optical disc burner before entering Acer eRecovery Management for optical disc related tasks To use the password protection feature of Acer eRecovery Management you must first set the password The password is set by launching Acer eRecovery Management and clicking Settings ws Acer eRecovery Management Backup Password for Restore Process e Restore Settings Password Protection Disabled 2 Help Create a New Password Chapter 1 21 Burn backup discs From the Backup page of Acer eRecovery Management you can burn the factory default image or back up drivers and applications 1 Click on Start gt Programs gt Acer gt Acer eRecovery Management 2 Acer eRecovery Management opens to the Backup page Acer eRecnveny Management Backup Create Factory Default Disc Burn the factory default systern to disc so thal you can restore your PC fe Factarg dieta status needed settings m is important ta create the factory ebefaulr dise before user your 2 Help Restore Create Drivers and Applications Disc Burn the
58. s Mah Initialize keyboard controller i Initialize cache before memory autosize C Rest Prarie erupt Cooter EnableAzolne 0 0 00 0 Initialize POST Memory Manager Clear 215 KB base RAM 1 3 4 1 RAM failure on address line xxxx RAM failure on address ine xox cache before system BIOS shadow bus Test CPU bus clock frequency Initialize InsydeH2O Dispatch Manager Warm start shut down Shadow system BIOS ROM _ _ Advanced configuration of chipset registers Load alternate registers with CMOS values Initialize interrupt vectors 65 66 45h 46h 48h 4Ah 4Bh 4Ch 4Eh LEN REN POST device initialization 2 1 2 3 Check ROM copyright notice Check video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system QuietBoot start optional 5 Shadow video BIOS ROM Display BIOS copyright notice EEEE Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled Test for unexpected interrupts mtaieposTaspaysewo Display prompt Press F2 to enter SETUP 4 __________ restRAMbeweonsizanaeoke restotendedmemoy address nes umpo srPabi Configure advanced cache resisters BEEN Initialize Multi Processor APIC Enable external and CPU caches Setup System Management Mode SMM area EE Display external L2 cache size keedeusomde
59. s and an embedded numeric keypad separate cursor lock Windows function and special keys Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off F11 F12 Num Lock Scroll Lock Caps Lock Caps Lock When Caps Lock is on all alphabetic characters typed are in uppercase Num Lock When Num Lock is on the embedded keypad is in numeric mode The Fn lt F11 gt keys function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry A better solution would be to connect an external keypad Scroll Lock When Scroll Lock is on the screen moves one line up or down when you Fn lt F12 gt press the up or down arrow keys respectively Scroll Lock does not work with some applications The embedded numeric keypad funciions like a desktop numeric keypad It is indicated by small characters located on the upper right corner of the keycaps To simplify the keyboard legend cursor control key symbols are not printed on the keys Number keys on Type numbers in a normal manner embedded keypad Cursor control Hold lt Shift gt while using cursor Hold lt Fn gt while using cursor keys on embedded control keys control keys keypad Main keyboard Hold Fn while typing letters on Type the letters in a normal manner keys embedded keypad only for certain models 14 Chapter 1 W
60. s and controls 88 89 93 key keyboard Touchpad pointing device I O Ports DOODO DDOD Acer EasyPort IV connector Acer Bio Protection fingerprint reader 5 in 1 card reader SD MMC MS MS PRO xD USB 2 0 port External display VGA port Headphones speaker line out jack Microphone in jack Ethernet RJ 45 port DC in jack for AC adapter Chapter 1 Environment Temperature e operating 5 C to 35 Non operating 20 C to 65 C Humidity non condensing e operating 20 80 e Non operating 20 80 NOTE only for certain models NOTE The specifications listed above are for reference only The exact configuration of your PC depends on the model purchased Chapter 1 3 USBO Port P 37 EASY USB1 Port P 37 Board USB4 P 43 CR Board USB8 REALTEK RTS5159 System Block Diagram USB7 Camera P 43 Thermal FAN LCD LVDS p 32 CRT VGA p 33 Board EMC1402 P 18 SATA HDD P 34 SSD P 34 Board SSD HDD USB3 HUBX4 USB6 BlueTooth USB5 Finger Printe P 43 P 43 USB11 gt 22mmx22mm Thermal Penryn SFF Penryn 956Pin P 16 17 FSB 1 05V 667 800 1066MHz DDR3 1 5V MCH 27mmx25mm 800 1066MHz 5 8 U U RGB FCBGA 1363pin DDRS ALe 5 5 Cantiga SFF 800 1066 5 R P P 26 PCI Express xl 2 5GHz Port 1 SATA 150 PCI Express x1 2 5GHz Port 2 ICH9M SFF PCI Express x1 2 5GHz Port 6 SATA
61. sic homepage Select the folder CD or category that contains the music you want to listen to Click Play to listen to the entire content from the beginning or select the song that you want to hear from the list The songs in the folder are shown as a list with album information at the top of the page while the toolbar at the bottom of the page has controls for Play Shuffle Repeat All Visualize Volume and Menu Visualize allows you to watch computer generated visuals while you listen to music Chapter 1 27 Online Media Online Media gives you easy access to photos and videos uploaded to the popular Flickr and YouTube websites NOTE You need to be connected to the Internet to use the Online Media function YouTube You can view the 30 most viewed video clips on YouTube by selecting YouTube from the Online Media homepage The video clips will be displayed as thumbnails select a thumbnail to view the video clip s title and number of views Press Enter or double click a thumbnail to view the video Alternatively you can log into your YouTube account to view your favorite video clips You need to be logged in to save a video clip to your favorites Flickr Select Flickr to view 200 recently uploaded photos on Flickr You can log into your Flickr account to view your own photostream or your contacts photos You can also search for photos from your own stream contacts streams or all of Flickr 28 Chapter 1 Hardware Speci
62. system activity System activity refers to any activity involving one or more of the following devices keyboard mouse hard disk peripherals connected to the computer and video memory If no activity is detected for a period of time called an inactivity timeout the computer stops some or all of these devices in order to conserve energy This computer employs a power management scheme that supports the advanced configuration and power interface ACPI which allows for maximum power conservation and maximum performance at the same time Windows handles all power saving chores for your computer Acer PowerSmart key The Acer PowerSmart key uses the power saving features of your computer s graphics sub system to reduce overall power consumption When you press the Acer PowerSmart key the screen brightness is reduced and the graphics chip switched to a lower speed PCI and WLAN switch to power saving modes Press the Acer PowerSmart key again to return to your previous settings NOTE This feature is only available on certain models Acer eRecovery Management Acer eRecovery Management is a tool to quickly restore the system You can back up restore the factory default image and reinstall applications and drivers NOTE All of the following content is for general reference only Actual product specifications may vary Acer eRecovery Management consists of the following functions Backup Create Factory Default Disc Create D
63. tae opiora Dspaysadowavamesae address for UMB recovery opayerormessagee configuration errs Qekorkyberdemrs setuphardwaeiemmiwecos 0 mWawecopoesorfpeen 7 Pisae onboard Super VO pors ard Ras _ POST and instal external 8282 pons DE Dotectandinstalosomalparalelpo s melzePO campattie PrP ISA devices Remitaizeowoad opne 1 Gonfgure Motherboard Configurable Devices optional nae Nor Maskabie Chapter 4 Chapter 4 8Ah 8Bh 8Ch 99h 9Ah 9Ch 9Eh 9Fh AOh A2h AAh ACh AEh Bm gs B4h B5h B6h B9h EENNNNNLLCLI LOL M _ CO ieser Leere boomie mira ATA ives a Initialize hard disk controllers 22 p 2 Initialize local bus hard disk controllers Jump to UserPatch2 Build MPTABLE for multi processor boards Install CD ROM for boot DEBER Clear huge ES segment register Fixup Multi Processor table 1 2 Search for option ROMs One long two short beeps on checksum failure EN Check for SMART drive optional Shadow option ROMs EEE Set up Power Management Initialize security engine optional Enable hardware interrupts NENNEN sein aro and SOT aves heck keylock 000000000 BEEN Initialize Typematic rate Erase F2 prompt este fora POST
64. ter to your dealer to reset it Setting a Password Follow these steps as you set the user or the supervisor password 1 Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key The Set Supervisor Password box appears Set Supervisor Password Enter New Password Confirm New Password 2 a password in the Enter New Password field The password length can not exceeds 8 alphanumeric characters A Z a z 0 9 not case sensitive Retype the password in the Confirm New Password field IMPORTANT Be very careful when typing your password because the characters do not appear on the screen 3 Presse After setting the password the computer sets the User Password parameter to Set 38 Chapter 2 4 f desired you can opt to enable the Password on boot parameter 5 When you are done press u to save the changes and exit the BIOS Setup Utility Removing a Password Follow these steps 1 Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key The Set Password box appears Set Supervisor Password Enter current password Enter New Password Contrm New Password Type the current password in the Enter Current Password field and press e Press e twice without typing anything in the Enter New Password and Confirm New Password fields The computer then sets the Supervisor Password parameter to Clear 4 When you ha
65. the Power Management in control Panel 2 In Power Meter confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct Repeat the steps 1 and 2 for both battery and adapter This helps you identify first the problem is on recharging or discharging Chapter 4 59 From Hardware 1 Power off the computer 2 Remove the battery pack and measure the voltage between battery terminals 1 and 6 ground See the following figure 3 If the voltage is still less than 7 5 Vdc after recharging replace the battery To check the battery charge operation use a discharged battery pack or a battery pack that has less than 5096 of the total power remaining when installed in the computer If the battery status indicator does not light up remove the battery pack and let it return to room temperature Re install the battery pack If the charge indicator still does not light up replace the battery pack If the charge indicator still does not light up replace the DC DC charger board Touchpad Check 60 If the touchpad doesn t work do the following actions one at a time to correct the problem Do not replace a non defective FRU 1 Reconnect the touchpad cables 2 Replace the touchpad 3 Replace the system board After you use the touchpad the pointer drifts on the screen for a short time This self acting pointer movement can occur when a slight steady pressure is app
66. tte drive in module bay the onboard hard disk drive and the CD ROM in module bay Infomation Main Security Boot Item specific Help Boot prioroty order Use T or i toselecta device then press F6to move it up the List or lt F5 gt to move it down the list Press lt Esc gt to IDE escape the menu IDE2 IDEO Hitachi HTS545016B3A345 Network Boot USB HDD USB FDD 40 Chapter 2 Exit The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use Infamation Security Boot at Item specifidielp Exit Saving Changes Exit System Setup and save your changes to CMOS Exit Discarding Changes Load Setup Defaults Discard changes save changes The table below describes the parameters in this screen Exit Saving Changes Exit System Setup and save your changes to CMOS Exit Discarding Exit utility without saving setup data to CMOS Changes Load Setup Default Load default values for all SETUP item Discard Changes Load previous values from CMOS for all SETUP items Save Changes Save Setup Data to CMOS Chapter 2 41 BIOS Flash Utility 42 The BIOS flash memory update is required for the following conditions New versions of system programs New features or options Restore a BIOS when it becomes corrupted Use the Phlash utility to update the system BIOS flash ROM NOTE If you do not have a crisis recovery diskett
67. u access and share media files and TV signals via your home network HomeMedia gives you access to your network computers with Media Server and TV Server installed so you can view shared music videos pictures and TV signals Click HomeMedia to open the main page that displays a list of the media and TV servers available on your network HomeMedia is compatible with most UPnP client devices Click Refresh at any time to search for newly shared media servers NOTE You must first install and setup Media Server to share media files and TV Server to share TV signals You will need to have your wireless adaptor active before you can use HomeMedia Advanced This section contains the settings in Acer Arcade Deluxe that allow you to finetune its performance to suit your machine and your personal preferences Live Update Click Live Update to connect to the Internet to check for and download available updates to the software Settings 26 Click Settings to make various adjustments to your Acer Arcade Deluxe Here you will be able to modify Display Audio Photo DVD and BD settings to get the best out of your computer Display Use this section to set the display type You can choose the Display Output and Color Profile to suit your environment and preferences Under Display Output you can select from CinemaVision Letterbox Pan amp Scan The Letterbox option displays widescreen movie content in its original aspect ratio an
68. urer Name This field displays the manufacturer of this system UUID Number This will be visible only when an internal LAN device is presenting UUID 32bytes Serial Number This field displays the serial number of this unit The Main screen displays a summary of your computer hardware information and also includes basic setup parameters It allows the user to specify standard IBM PC AT system parameters Information Main Security Boot Exit Item specific Help system Time 09 00 00 System Date 01 01 2007 This is the help for the hour field Vaild System Memory XX range is from 0 to Total Memory 23 REDUCE Video Memory INCREASE FS F6 Quiet Boot Enabled Network Boot Enabled F12 Boot Menu Disabled D2D Recovery Enabled SATA Mode AHCI Mode NOTE The screen above is for your reference only Actual values may differ Chapter 2 35 36 The table below describes the parameters in this screen Settings in boldface are the default and suggested parameter settings System Time Sets the system time The hours are Format HH MM SS displayed with 24 hour format hour minute second System Time System Date Sets the system date Format MM DD YYYY month day year System Date System Memory This field reports the memory size of the system Total Memory This field reports the memory size of total memory in the system Shows the Video memory size Quiet Boot Determines if Customer Logo will be Option
69. urs reconnect the connector on the System board If the error still remains 1 Reconnect the external diskette drive CD ROM module 2 Replace the external diskette drive CD ROM module 3 Replace the main board Keyboard or Auxiliary Input Device Check 58 Remove the external keyboard if the internal keyboard is to be tested If the internal keyboard does not work or an unexpected character appears make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the system board If the keyboard cable connection is correct run the Keyboard Test If the tests detect a keyboard problem do the following one at a time to correct the problem Do not replace a non defective FRU 1 Reconnect the keyboard cables 2 Replace the keyboard 3 Replace the main board The following auxiliary input devices are supported by this computer Numeric keypad External keyboard If any of these devices do not work reconnect the cable connector and repeat the failing operation Chapter 4 Memory check Memory errors might stop system operations show error messages on the screen or hang the system 1 Boot from the diagnostics diskette and start the doagmpstotics program please refer to main board 2 Goto the diagnostic memory in the test items 3 Press F2 in the test items 4 Follow the instructions in the message window NOTE Make sure that the DIMM is fully installed into the connector
70. ve changed the settings press u to save the changes and exit the BIOS Setup Utility Changing a Password 1 Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key The Set Password box appears Set Supervisor Password Enter current password Enter New Password Contirm New Password Type the current password in the Enter Current Password field and press e Type a password in the Enter New Password field Retype the password in the Confirm New Password field 4 Press e After setting the password the computer sets the User Password parameter to Set 5 If desired you can enable the Password on boot parameter 6 When you are done press u to save the changes and exit the BIOS Setup Utility If the verification is OK the screen will display as following setup Notice Changes have been saved continue The password setting is complete after the user presses u Chapter 2 39 If the current password entered does not match the actual current password the screen will show you the Setup Warning setup Warning Invalid password Re enter Password continue If the new password and confirm new password strings do not match the screen will display the following message setup Warning Password do not match Re enter Password Boot This menu allows the user to decide the order of boot devices to load the operating system Bootable devices includes the diste

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