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Acer 3610 Personal Computer User Manual

1. 14 System Specifications Features Below is a brief summary of the computer s many feature platform and memroy Display Intel Pentium 725A Processor 2 L2 cache 1 6GHz 400MHz FSB Intel Celeron M 360 370 380 Processor 1 MB L2 cache 1 40 1 50 1 60GHz 400MHz FSB Intel 910GML ICH6M Two DIMM slots support 128MB to 2GB system memory Thim Film Transistor TFT displaying at 15 0 XGA 1024 x 768 15 4 WXGA 1280 x 800 15 4 WXGA 1280 x 800 Acer CrystalBrite color TFT LCD Intel GMA 900 graphics with up to 128MB of shared memory supporting Microsoft DirectX 9 0 Dual independent display support MPEG 2 DVD hardware assisted capability Storage subsystem Q 40 60 80 GB ATA 100 hard disk drive Optical drive options DVD Dual double layer drive DVD CD RW combo drive Input devices 88 89 keyboard QO Built in touchpad with 4 way integrated scroll button Four easy launch buttons Twofront access buttons WLAN LED button and Bluetooth LED button Audio Audio system with two built in speakers Sound Blaster Pro M and MS Sound compatible Built in microphone Communication Modem 56K ITU V 92 modem with PTT approval wake on ring ready 10 100 Mbps Fast Ethernet for selected models wake on LAN ready Chapter 1 WLAN manufacturing option integrated Acer InviLink 802 11b g WI Fi CERTIFIED sol
2. Chapter 4 Power source battery pack and power adapter See Power System Check on page 57 Ensure every connector is connected tightly and correctly Reconnect the DIMM LED board System board Power source battery pack and power adapter See Power System Check page 57 Reconnect the LCD connector Hard disk drive LCD inverter ID LCD cable LCD Inverter LCD System board Reconnect the LCD connectors LCD inverter ID LCD cable LCD inverter LCD System board Ensure every connector is connected tightly and correctly System board Speaker System board 63 Phoenix BIOS Codes 03h FWwww Disable Non Maskable Interrupt NMI m 11h Load alternate registers with initial POST values 2 str cir rn warm Boat n ti cach etre memory _ I O ResstProgammabie Cornale 2Eh 1 3 4 3 RAM failure on data bits xxxx of low byte of memory bus 2Fh DEBERE Enable cache before system BIOS shadow 30h 1 4 1 1 RAM failure on data bits xxxx of high byte of memory bus 64 Chapter 4 m contouren against CMOS m deo adapters in system mm maoo __ Sm Read wm _ WWagePOSTdsayseMe _ Bh e f er Display prompt Press F2 to enter SETUP sm Sp
3. 9 meededmemoy em S Tested memory acess nes o 8h cache eaters _ m 8h Seu System Management Mode SMN area __ Sm o _ Display possible high address for UMB recovery Emm m isle tre Super por and Ras m _ C 3 O PnPiSAdeices _ m 87h Configure Motherboard Configurable Devices optional Hw 2 O ErebieNorMaskabi emp Ms _ Um DOS Dam Aa _ 3 Chapter 4 Initialize floppy controller Determine number of ATA drives optional Initialize hard disk controllers Jump to UserPatch2 Initialize local bus hard disk controllers Search for option ROMs One long two short beeps on checksum failure 99h 9Ah Fae security eine 2 Mh Check for errors fe Eh POST done rear boot operating system TF _ Fe vis and _ __ TF ae POST Manager _ _ Fitz ear pay nan Fitz system enor handler Pre a dongle Check for SMART drive optional U opti Chapter 4 Chapter 4 Boot
4. Intel 910GML HDD Connector 18 19 20 21 22 U59 LIN1 LOUT1 U53 Pin1 Pin8 Clear Password ENE CB 1410QF Microphone Line in Jack Headphones Speakers Line Out Jack BIOS ROM Chapter 1 Aspire tour After knowing your computer features let us show you around your new TravelMate computer Front View Displayscreen screen Also called LCD liquid crystal display displays computer output 2 Je Power button Turns the 4 f Keyboard For entering data into your computer For entering data into your computer data into your computer Touchpad Touch sensitive pointing device which functions like a computer mouse Click buttons left The left and right buttons function like the center and left and right mouse buttons the center button serves as a 4 way scroll button Easy launch Buttons Buttons for launching frequently used programs Status indicators Light Emitting Diodes LEDs that turn on and off to show the status of the computer s function and components Palmrest Comfortable support area for our hands when you use the computer Chapter 1 Closed Front View 8 Y 1 2345 67 Bluetooth communication button indicator Wireless communication button indicator Microphone Line in jack Headphones Speakers Line Out jack Battery indicator Power indicator Press to enable disable Bluetooth function Lights to indicate the status
5. Keyboard one or more keys does not work Reconnect the keyboard cable Keyboard System board Touchpad does not work Reconnect touchpad cable Touchpad board System board Modem Related Symptoms Internal modem does not work correctly Modem phone port modem combo board System board NOTE If you cannot find a symptom or an error in this list and the problem remains see Undetermined Problems on page 72 Chapter 4 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect such as cosmic radiation electrostatic discharge or software errors FRU replacement should be considered only when a recurring problem exists When analyzing an intermittent problem do the following 1 Run the advanced diagnostic test for the system board in loop mode at least 10 times 2 If no error is detected do not replace any FRU 3 If any error is detected replace the FRU Rerun the test to verify that there are no more errors Chapter 4 71 Undetermined Problems 72 diagnostic problems does not identify which adapter device failed which installed devices incorrect whether a short circuit is suspected or whether the system is inoperative Follow these procedures to isolate the failing FRU do not isolate non defective FRU NOTE Verify that all attached devices are supported by the computer NOTE Verify that the pow
6. Load Default Settings in BIOS Setup Utility CMOS DIMM System board Diskette drive A error Check the drive is defined with the proper diskette type in BIOS Setup Utility See External Diskette Drive Check on page 56 Incorrect Drive A type run SETUP Check the drive is defined with the proper diskette type in BIOS Setup Utility System cache error Cache disabled System board CPU ID System board DMA Test Failed DIMM System board Software NMI Failed DIMM Fail Safe Timer NMI Failed DIMM Device Address Conflict Run Load Default Settings in BIOS Setup Utility RTC battery System board Allocation Error for device Run Load Default Settings in BIOS Setup Utility RTC battery System board Failing Bits nnnn DIMM BIOS ROM System board Invalid System Configuration Data BIOS ROM System board I O device IRQ conflict Run Load Default Settings in BIOS Setup Utility RTC battery System board Operating system not found Enter Setup and see if fixed disk and drive A are properly identified Diskette drive Hard disk drive System board Chapter 4 Error Message List No beep power on indicator turns off and LCD is blank No beep power on indicator turns on and LCD is blank No beep power on indicator turns on and LCD is blank But you can see POST on an external CRT No beep power on indicator turns on and a blinking cursor shown on LCD during POST No beep during POST but system runs correctly
7. Puts the computer in Sleep mode Display toggle Switches display output between the display screen external monitor if connected and both Screen blank Turns the display screen backlight off to save power Press any key to return Touchpad toggle Turns the internal touchpad on and off Speaker toggle Turns the speakers on and Volume up Increases the speaker volume Brightness up Increases the screen brightness Brightness down Decreases the screen brightness You can locate the Euro symbol and US dollar sign at the upper center and or bottom right of your keyboard To type Chapter 1 17 The Euro symbol 1 Open a text editor or word processor 2 Either directly press the lt Euro gt symbol at the bottom right of the keyboard or hold lt Alt Gr gt and then press the lt 5 gt symbol at the upper center of the keyboard The US dollar sien 1 Open a text editor or word processor 2 Either directly press the lt Dollar gt key at the bottom right of the keyboard or hold lt Shift gt and then press the lt 4 gt key at the upper center of the keyboard NOTE This function varies by the operating system version NOTE Some fonts and software do not support the Euro symbol Please refer to www microsoft com typography faq faq12 htm for more information 18 Chapter 1 Hardware Specifications and Configurations Processor CPU type Intel Pentium 725A Processor 2 L2
8. Super I O Low Power mode Save to Disk S4 Also called Hibernation Mode System saves all system states and data onto the disc prior to power off the whole system Chapter 1 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer s BIOS Basic Input Output System Your computer is already properly configured and optimized and you do not need to run this utility However if you encounter configuration problems you may need to run Setup Please also refer to Chapter 4 Troubleshooting when problem arises To activate the BIOS Utility press during POST when Press lt F2 gt to enter Setup message is prompted on the bottom of screen Press to enter setup The default parameter of F12 Boot Menu is set to disabled If you want to change boot device without entering BIOS Setup Utility please set the parameter to enabled Press lt F12 gt during POST to enter multi boot menu In this menu user can change boot device without entering BIOS SETUP Utility Information Main Security Boot Exit CPU Intel R Pentium R M processor 1 86GHz CPU Speed 1866MHz IDE1 Model Name TOSHIBA MK8025GAS PM IDE1 Serial Number None IDE2 Model PIONEER DVD RW DVR K15RA PS IDE2 Serial Number None system BIOS Ver V0 06A VGA BIOS Ver 1277 07 07 Serial Number XXXXXXXXXXXXXXXXXXXXXX Asset Tag Number N
9. battery pack and power adapter See Power System Check page 57 Hold and press the power switch for more than 4 seconds System board Chapter 4 Power Related Symptoms Battery can t be charged See Check the Battery Pack on page 59 Battery pack System board PCMCIA Related Symptoms System cannot detect the PC Card PCMCIA PCMCIA slot assembly System board PCMCIA slot pin is damaged PCMCIA slot assembly Memory Related Symptoms Memory count size appears different from Enter BIOS Setup Utility to execute Load Default Settings then actual size reboot system DIMM System board Speaker Related Symptoms In Windows multimedia programs no sound Audio driver comes from the computer Speaker System board Internal speakers make noise or emit no sound Speaker System board Power Management Related Symptoms The system will not enter hibernation See Save to Disk 54 on page 26 Keyboard if control is from the keyboard Hard disk drive System board The system doesn t enter hibernation mode Press F4 and see if the computer enters hibernation mode four short beeps every minute Touchpad Keyboard Hard disk connection board Hard disk drive System board The system doesn t enter standby mode after See Save to Disk 54 on page 26 closing the LCD LCD cover switch System board The system doesn t resume from hibernation See Save to Disk
10. 001 e OPTICAL BRACKET N A ODD BEZEL 60 4E108 001 N A DVD RW DRIVE 8X DUAL LITEON KU 00804 012 SOSW 833S W O BEZEL A DVD RW DRIVE 8X DUAL PIONEER KU 00805 012 DVR K15RA W O BEZEL N A DVD RW DRIVE 8X DUAL TOSHIBA KU 00801 005 TS L532U W O BEZEL N A DVD RW DRIVE 8X DUAL HLDS KU 0080D 016 GWA 4082N W O BEZEL N A DVD RW DRIVE DUAL PHILIPS KU 00809 002 SDVD8441 W O BEZEL Chapter 6 77 33 4C511 002 N Aspire 3610 FRU List FAN 23 10122 001 HDD MODULE 40G 65 4E102 001 N A HDD BRACKET 60 4E107 001 N A HDD 40G 4200PRM SEAGATE ST94019A HDD 40G TOSHIBA MK4025GAS HDD 40G HITACHI HTS424040M9ATOO HDD 40G WD WD400UE 00HCTO HDD 40G SAMSUNG MP0402H HDD MODULE 60G HDD BRACKET HDD 60G SEAGATE ST960821A HDD 60G TOSHIBA MK6025GAS HDD 60G HITACHI C25NO60ATMRO4 HDD MODULE 80G HDD BRACKET HDD 80G TOSHIBA MK8025GAS HDD 80G HITACHI IC25NO80ATMRO4 KH 04001 010 KH 04004 005 KH 04007 012 KH 04008 020 KH 0400B 002 65 4E101 001 60 4E107 001 KH 06001 002 KH 06004 004 KH 06007 006 65 4E103 001 60 4E107 001 KH 08004 003 KH 08007 007 HEATSINK CPU HEATSINK W O FAN 60 4E114 001 LCD 78 Chapter 6 Aspire 3610 FRU List LCD MODULE 15 XGA 65 4E106 001 INVERTER BOARD 15 4 DARFON 19 21066 002 LCD BRACKET 15 RIGHT 33 4C503 001 Note The image displays LCD bracket right and left LCD BRACKET 15 LEFT 33 4C504 001 Note The image displays LCD b
11. A Produce Name Aspire 3610 Manufacturer Name Acer UUID XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX Chapter 2 29 Navigating the BIOS Utility There are six menu options Info Main System Devices Security Boot and Exit Follow these instructions choose a menu use the cursor left right keys 99 To choose a parameter use the cursor up down keys zJ 3 To change the value of a parameter press Jor amp A plus sign indicates the item has sub items Press to expand this item Press while you are in any of the menu options to go to the Exit menu D EJ JE rp In any menu you can load default settings by pressing 5 You can also press fo to save any changes made and exit the BIOS Setup Utility NOTE You can change the value of a parameter if it is enclosed in square brackets Navigation keys for a particular menu are shown on the bottom of the screen Help for parameters are found in the Item Specific Help part of the screen Read this carefully when making changes to parameter values Please note that system information is subject to different models 30 Chapter 2 Information Information Main Security Boot Exit CPU Intel Pentium processor 1 86GHz CPU Speed 1866MHz IDE1 Model Name TOSHIBA MK8025GAS PM IDE1 Serial Number None IDE2 Model Name PIONEER DVD RW DVR K15RA PS IDE2 Serial Number None system BIOS Ver V0 06A VGA BIOS Ver 1277 KBC Ver 07 07 Se
12. Helps keep the computer cool Note Do not cover or obstruct the opening of the fan Wireless LAN and Houses the computer s WLAN and hard hard disk bay disk secured with three screws Indicators The computer has four easy to read status indicators on the upper right above the keyboard and four on the front panel Chapter 1 11 power battery and wireless communication status indicators are visible even when the LCD display is closed u Media Activity Bluetooth Wireless LAN G NOTE 1 Charging The light shows amber when the battery is charging 2 Fully charged The light shows green when in AC mode Launch Keys Lights when Cap Lock is activated Lights when Num Lock is activated Indicates when the hard disc or optical drive is active Indicates the status of Bluetooth communication Indicates the status of wireless LAN communication Lights up when the battery is being charged Lights up when the computer is on Located at the upper right above the keyboard are four buttons These buttons are called launch keys The are mail Web browser Acer Empowering key and one user programmable button Press to run the Acer eManager Please see Acer The mail and Web buttons are pre set to email and Internet programs but can be reset by users To set the Web browser mail and programmable keys run the Acer Launch Manager 12 Chapte
13. S4 page 26 mode Hard disk connection board Hard disk drive System board The system doesn t resume from standby mode Save to Disk 54 on page 26 after opening the LCD LCD cover switch System board Chapter 4 69 70 Power Management Related Symptoms Battery fuel gauge in Windows doesn t go higher battery pack and let it cool for 2 hours than 90 Refresh battery continue use battery until power off then charge battery Battery pack System board System hangs intermittently Reconnect hard disk CD ROM drives Hard disk connection board System board Peripheral Related Symptoms System configuration does not match the Enter BIOS Setup Utility to execute Load Default Settings then installed devices reboot system Reconnect hard disk CD ROM diskette drives External display does not work correctly Press Fn F5 LCD CRT Both display switching System board USB does not work correctly System board Print problems Ensure the Parallel Port in the Onboard Devices Configuration of BIOS Setup Utility is set to Enabled Onboard Devices Configuration Run printer self test Printer driver Printer cable Printer System Board Serial or parallel port device problems Ensure the Serial Port in the Devices Configuration of BIOS Setup Utility is set to Enabled Device driver Device cable Device System board Keyboard Touchpad Related Symptoms
14. control keys cursor control keys Main keyboard keys Hold Fn while typing Type the letters in a normal letters on embedded manner keypad Windows Keys The keyboard has two keys that perform Windows specific functions Chapter 1 15 Windows key Pressed alone this key has the same effect as ae clicking on the Windows Start button it launches the ay Start menu It can also be used with other keys to provide a variety of function lt Tab gt Activates next taskbar button 8 lt gt Opens the My Computer window Aw F1 Opens Help and Support lt F gt Opens the Find All Files dialog box lt R gt Opens the Run dialog box ay 8 M Minimizes all windows lt Shift gt 8 M Undoes the minimize all windows action Application This key has the same effect as clicking the right mouse button it opens the applications context menu Hot Keys The computer employs hotkeys or key combinations to access most of the computer s controls like sreen brightness volume output and the BIOS utility To activate hot keys press and hold the lt Fn gt key before pressing the other key in the hotkey combination Hot key help Displays help on hot keys Acer eSetting Launches the Acer eSettings in Acer eManager Acer Launches the Acer ePowerManagement in Acer ePowerManagement eManager 16 Chapter 1 Special Key
15. of boot devices to load the operating system Bootable devices includes the distette drive in module bay the onboard hard disk drive and the CD ROM in module bay Information Main Security Item Specific Help Floppy Devices Keys used to view or configure CD ROM DVD Drive devices Network Boot lt Enter gt to expands or collapses devices with a or lt F5 gt and lt F6 gt moves the device up or down 38 Chapter 2 Exit The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use Information Main Security Boot Item Specific Help Exit Disarding Changes Exit System Setup and save your changes to CMOS Load Setup Defaults Discard Changes Save Changes The table below describes the parameters in this screen Exit Saving Changes Exit System Setup and save your changes to CMOS Exit Discarding Changes Exit utility without saving setup data to CMOS Load Setup Default Load default values for all SETUP item Discard Changes Load previous values from CMOS for all SETUP items Save Changes Save Setup Data to CMOS Chapter 2 39 BIOS Flash Utility The BIOS flash memory update is required for the following conditions OO New versions of system programs New features or options Restore a BIOS when it becomes corrupted Use the Phlash utility to update the system BIOS flash ROM NOTE If you do not have a crisis recovery diskette at hand then you shoul
16. to Mini DOS Clear Huge Segment Boot to Full DOS 67 Index of Symptom to FRU Error Message 68 LCD Related Symptoms LCD backlight doesn t work LCD is too dark LCD brightness cannot be adjusted LCD contrast cannot be adjusted Unreadable LCD screen Missing pels in characters Abnormal screen Wrong color displayed LCD has extra horizontal or vertical lines displayed Indicator Related Symptoms Indicator incorrectly remains off or on but system runs correctly Power Related Symptoms Power shuts down during operation The system doesn t power on The system doesn t power off Enter BIOS Utility to execute Load Setup Default Settings then reboot system Reconnect the LCD connectors Keyboard if contrast and brightness function key doesn t work LCD inverter ID LCD cable LCD inverter LCD System board Reconnect the LCD connector LCD inverter ID LCD cable LCD inverter LCD System board LCD inverter ID LCD inverter LCD cable LCD System board Reconnect the inverter board Inverter board System board Power source battery pack and power adapter See Power System Check on page 57 Battery pack Power adapter Hard drive amp battery connection board System board Power source battery pack and power adapter See Power System Check on page 57 Battery pack Power adapter Hard drive amp battery connection board System board Power source
17. to provide you with further technical details Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines VI Table of Contents Chapter1 System Specifications 1 Pi MS S uy T cp Nosh 1 System Block Diagram 3 582 33 2 58 2 SS ASS SPSS d deas 4 Do Beane u l EON 4 V ra 5 ca da T FONE adi enda T Closed FON nennti qox eU Se ak ee OE SPAR A Se 8 PT XE casa cae ne 9 9 a LC C 10 Ete 11 LL 11 12 INO 13 WOWUCNDAGHB ASICS 3 199 5 Ide 13 WAG INevDOQaFU 15 Lock Keys and embedded numeric keypad
18. 0 g44 1 3V 27A 15 16 17 18 Xbus BIOS ROM KBC 4M BITS ENE KB3910 PM39LV040 70JCE USB 29 31 20 20 INI USB Touch INT KB Acer Incorporated 88 Sec 1 Hsin Tai Wu Rd Hsichih Blue tooth Pad 39 30 Taipei Hsien 221 Taiwan R O C Title BLOCK DIAGRAM Document Number MORAR Date Thursday June 09 2005 Eheet 1 of 40 Chapter 1 Board Layout View Cc N gt LCD1 MIC LID1 BLUE1 KB1 TPAD LCD Cable Connector Microphone Cable Connector Lid Switch Cable Connector Bluetooth Cable Connector Keyboard Connector Touchpad FFC Connector 11 12 BAT 1 U14 U20 RTC1 PCH1 SPK1 Battery Pack Connector ENE KB3910SF C1 RTL8100CL RTC Battery Connector PC Card Slot Speaker Set Connector Chapter 1 Bottom View PN CN Q T9 NOTE This is engineering sample The image above may not be exactly the same as the real main board you get DC1 Power Jack LAN1 Ethernet Port Modem Jack USB1 USB port CRT1 External Display Connector MDCW Modem Cable Connector O N gt 6 MDC Modem Board Connector Chapter 1 12 13 14 15 16 17 ODD1 FAN1 USB2 USB3 USB4 U49 ODD Connector Fan Connector USB Port USB Port USB Port South Bridge Intel FW82801FBM F518NC87 U35 DM2 DM1 10 045 11 HDD Jumper Settings CPU Socket DIMM Slot1 DIMM Slot2 North Bridge
19. 15 WINGOWS IO VS c sa uq Be ern edn usuku aaa ded rds A 15 PIOWING Soo 16 2 91218 2 IPIE 17 Hardware Specifications and Configurations 19 Chapter2 System Utilities 29 BIOS ont ham 29 Navigating the BIOS Utility 30 pta Eod 31 MODE RR ee ees Goes eS 32 a 94 BOO oru tuu 38 39 BIOS FISM UUN 40 Chapter 3 Machine Disassembly and Replacement 41 General IMOMmMalOM se do aol d 42 Before You Begin 42 Disassembly Procedure Flowchart 43 Removing the Battery Pack 45 Removing the Memory the HDD Module the Wireless LAN Card the ODD Module and the LCD Module 46 Removing the Memory the HDD Module 46 Removing the Wireless LAN 46 Removing the ODD Module 47 Removing the LCD Module 47 Disassembling the Main Unit 49 Separate the Main Unit In
20. Aspire 3610 Series Service Guide Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw PRINTED IN TAIWAN Revision History Please refer to the table below for the updates made on Aspire 3610 service guide 2005 07 21 Chapter 1 Revise information on Hardware Specification and Configurations 2005 10 24 Chapter 1 Revise battery vendor and specification on page 24 Copyright Copyright 2005 by Acer Incorporated All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of Acer Incorporated Disclaimer The information in this guide is subject to change without notice Acer Incorporated makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequenti
21. CDRW KME UIDA760 24 24 8 24 DVD CDRW QSI SBW 242C 24x24x8x24x Chapter 1 21 Combo Drive Interface Performance Specification With CD Diskette With DVD Diskette Transfer rate KB sec Sustained Sustained Max 3 6Mbytes sec Max 10 8Mbytes sec Interface Enhanced IDE ATAPI compatible Applicable disc format DVD DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R read single border DVD RW DVD RAM 2 6GB 4 7GB CD CD DA CD ROM CD ROM XA CD R CD RW Photo Multisession Video CD CD Extra CD CD test Loading mechanism Load Manual Release a Electrical Release Release Button b Release by ATAPI command c Emergency Release Power Requirement Input Voltage 5 V 5 Operating DVD Dual Interface Vendor amp model name DVD Dual HLDS GWA 4040N Performance Specification With CD Diskette With DVD Diskette Transfer rate KB sec Sustained Sustained Max 3 6Mbytes sec Max 10 8Mbytes sec Enhanced IDE ATAPI compatible Applicable disc format Support disc formats 1 Reads data in each CD ROM CD ROM XA CD 1 Video CD CD Extra and CD Text 2 Reads data in Photo CD single and Multi session Reads standard CD DA Reads and writes CD R discs Reads and writes CD RW discs Reads and writes in each dVD R RW Ver 1 1 Reads data in each DVD ROM and DVD R Ver 2 0 for Authoring 8 Reads and writes in each DVD R Ver 2 0 for general DVD RW and DVD R RW Ver1 1 Loading mechanism Load Manual R
22. H3M0L GK KEYBOARD 88KEY DARFON NSK 99 N5982 M0H H3M0H HB KEYBOARD 88KEY DARFON NSK 99 N5982 M0R H3M0R RU AS1680 AS1410 KEYBOARD TBD DARFON SLOVENIA AS1680 AS1410 KEYBOARD TBD DARFON CROATIA HEATSINK WA WONMBNDGERAE MISCELLANEOUS _ _ ine ooo PCMCIA SLOT PC CARD SLOT SPEAKER N A SPEAKER LEFT RIGHT 23 40153 001 SCREW 34 00015 081 SCREW 86 00059 220 SCREW 86 00D01 230 82 6 Aspire 3610 FRU List Chapter 6 83 84 6 Adapter 28 AFLASH Utility 43 Audio 20 Battery 27 BIOS 20 package 20 ROM size 20 ROM type 20 vendor 20 Version 20 BIOS Supports protocol 20 BIOS Utility 32 Navigating 33 Onboard Device Configuration 38 Startup Configuration 37 System Security 42 Board Layout Bottom View 6 86 Top View 5 84 brightness hotkeys 16 Cache controller 20 size 21 caps lock on indicator 12 CardBus 26 Chipsets 20 contrast hotkeys 16 Controllers 20 Core logic 20 CPU core voltage 20 I O voltage 20 package 20 type 20 DIMM Combinations 21 Disassembly Index Battery Pack 49 Procedure Flowchart 48 Display 2 display hotkeys 16 Display Standby Mode 29 DVD ROM Interface 23 24 Environmental Requirements 29 Error Symptom to Spare Part Index 71 External CD ROM Drive Check 67 Features 1 Flash Utility 43 Floppy Disk D
23. OOTH BOARD WNC BC92035 56 25004 041 BLUETOOTH BOARD FOXCONN 56 25020 001 BCM2045 N A TOUCHPAD BOARD SYNPATICT M61PUF1G372 56 17004 071 N A MODEM BOARD FOXCONN 54 09011 641 T60M845 01 N A TOUCHPAD CABLE 50 4E102 001 CASE COVER BRACKET ASSEMBLY 2 MIDDLE COVER 60 4C507 004 HDD COVER 60 4E106 001 LOWER CASE W DIMM COVER amp 60 4E103 001 N A N A N A 3 SPEAKER Chapter 6 75 Aspire 3610 FRU List UPPER CASE W COVER SWITCH CABLE 60 4E101 001 PCMCIA DUMMY CARD 42 4C518 001 TOUCHPAD BRACKET 60 4C510 002 DIMM COVER 60 4E105 001 5 HINGE PACK 15 4 LEFT RIGHT 6K 4C5CS 001 10 COMBO MODULE 24X 65 4E104 001 COMBO Drive N A OPTICAL BRACKET 33 4C511 002 N A ODD BEZEL 60 4E108 001 In 76 Chapter 6 Aspire 3610 FRU List KO 02403 007 N A CDRW DVD COMBO MODULE 24 PHILIPS SCB5265 W O BEZEL CDRW DVD COMBO MODULE 24X KO 02404 005 TOSHIBA TS L462C W O BEZEL CDRW DVD COMBO MODULE 24X KO 02409 006 LITEON SOSC 2483K W O BEZEL CDRW DVD COMBO MODULE 24X KO 0240A 004 HLDS GCC 4244N W O BEZEL WIRELESS 25 90225 001 WD Fr dq JWNSH HWRSGIAIIIIGAII N A BLUETOOTH ANTENNA 50 4C505 001 CPU CEL M370 1 5G MHZ INTEL KC NC001 370 COMMUNICATION MODULE CPU PROCESSOR CPU DOTHAN725A 1 6GMHZ INTEL KC NA001 725 N A N A N A N A N A N A N A N A N A N A DVD RW DRIVE DVD RW MODUL 8X DUAL 65 4E105
24. Password parameter to Clear 4 When you have changed the settings press fd to save the changes and exit the BIOS Setup Utility Changing a Password 1 Use the and keys to highlight the Set Supervisor Password parameter and press the key The Set Password box appears Set Supervisor Password Enter current password Enter New Password ConhBrm New Password 2 Type the current password in the Enter Current Password field and press password the Enter New Password field Retype the password in the Confirm New Password field 4 Press After setting the password the computer sets the User Password parameter to Set If desired you can enable the Password on boot parameter When you are done press fJ to save the changes and exit the BIOS Setup Utility If the verification is OK the screen will display as following setup Natice Changes have been saved continue The password setting is complete after the user presses fq If the current password entered does not match the actual current password the screen will show you the Setup Warning 36 Chapter 2 setup Warning Invalid password Re enter Password continue If the new password and confirm new password strings do not match the screen will display the following message setup Warning Password da nat match Re enter Password Chapter 2 37 Boot This menu allows the user to decide the order
25. Z0 CD5 N A SDIMM 512M HYNIX KN 5120G 005 HYMP564S64P6 C4 N A SDIMM 256M MICRON KN 25604 022 MT8HTF3264HDY 40EB3 N A SDIMM 512M MICRON KN 51204 020 MT8HTF6464HDY 40EB3 N A SDIMM 256M MICRON KN 25604 028 MT4HTF3264HY 40EB3 MICROPHONE KEYBOARD KEYBOARD 88KEY DARFON NSK H3M1D UI 99 N5982 M1D KEYBOARD 89KEY DARFON NSK 99 N5982 MOU H3MOU UK KEYBOARD 88KEY SUNREX 90 4C507 S1D K032130A1 UI KEYBOARD 88KEY DARFON NSK 99 N5982 M02 H30M02 CH KEYBOARD 89KEY DARFON NSK 99 N5982 M0S H3M0S SP AS1680 AS1410 KEYBOARD DARFON THAI AS1680 AS1410 KEYBOARD DARFON BRAZILIAN PROTUGESE TBD TBD AS1680 AS1410 KEYBOARD TBD DARFON KOREA KEYBOARD 89KEY DARFON NSK 99 N5982 M0G H30M0G GERMAN KEYBOARD 89KEY DARFON NSK 99 N5982 MOE H30MOE I IT KEYBOARD 89KEY DARFON NSK 99 N5982 MOF H3MOF FRENCH KEYBOARD 89KEY DARFON NSK 99 N5982 M00 H3M00 SW AS1680 AS1410 KEYBOARD TBD DARFON PORTUGUESE Aspire 3610 FRU List AS1680 AS1410 KEYBOARD TBD DARFON ARABIC KEYBOARD 89KEY DARFON NSK 99 N5982 M1A H3M1A BE KEYBOARD 89KEY DARFON NSK 99 N5982 M0W H3M0W SD AS1680 AS1410 KEYBOARD TBD DARFON CZECH KEYBOARD 89KEY DARFON NSK 99 N5982 M0Q H3M0Q HG KEYBOARD 89KEY DARFON NSK 99 N5982 M0N H3M0N NW KEYBOARD 89KEY DARFON NSK 99 N5982 M0D H3M0D DM AS1680 AS1410 KEYBOARD TBD DARFON TURKISH AS1680 AS1410 KEYBOARD TBD DARFON CANADIAN FRENCH AS1680 AS1410 KEYBOARD TBD DARFON JAPANESE KEYBOARD 88KEY DARFON NSK 99 N5982 M0L
26. al damages resulting from any defect in the software Acer is a registered trademark of Acer Corporation Intel is a registered trademark of Intel Corporation Pentium and Pentium II III are trademarks of Intel Corporation Other brand and product names are trademarks and or registered trademarks of their respective holders Conventions The following conventions are used in this manual SCREEN MESSAGES Denotes actual messages that appear on screen NOTE Gives bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures Preface Before using this information and the product it supports please read the following general information 1 This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer s global product offering To better fit local market requirements and enhance product competitiveness your regional office MAY have decided to extend the functionality of a machine e g add on card modem or extra memory capability These LOCALIZED FEATURES will NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel
27. cable from the main board 9 Remove the two screws holding the modem board then detach the modem board 10 Disconnect the modem cable from the modem board 11 Remove the three screws holding the CPU heatsink then remove it 13 Remove the CPU from the socket carefully 14 Remove the two screws fastening north bridge plate then remove it Chapter 3 51 52 15 Remove three screws fastening speaker set 16 Tear off the tape holding the speaker set 17 Take out the speaker set from the lower case This completes main unit disassembly Chapter 3 Disassembling the LCD Module 1 Remove the four screw caps as shown 2 Remove the four screws holding the LCD bezel 3 Then detach the LCD bezel from the LCD module 4 Remove the two screws fastening the LCD inverter 5 Take out the LCD inverter from the LCD cover then disconnect the LCD cable from the inverter 6 Disconnect the inverter cable and remove the inverter 7 Remove two screws fastening the LCD assembly 8 Take out the LCD assembly from Remove another screw holding the LCD bracket on the other side 9 Remove the four screws fastening the LCD left bracket then remove it 10 Remove the four screws fastening the LCD right bracket then remove the bracket 11 Disconnect the LCD cable from the LCD then remove the cable Chapter 3 Do Disassembling the External Modules Disassembling the HDD Module 1 Remove the t
28. cache 1 6GHz 400MHz FSB Intel Celeron M 360 370 380 Processor 1 MB L2 cache 1 40 1 50 1 60GHz 400MHz FSB Core logic Intel 910GML ICH6M CPU package Intel socketable 478pin Micro BGA CPU core voltage 1 34 highest frequency mode to 0 988V low frequency mode 0 726V deeper sleep mode BIOS BIOS Version 3A03 BIOS ROM type PMC PM39LV040 512KX8 CMOS Boot Block Flash Memory BIOS ROM size 512KB Flash BIOS BIOS package 32 pin PLCC Supported protocols ACPI 1 0b PC 95 SM BIOS 2 3 IEEE1284 ECP EPP PCI 2 2 PnP 1 0a DMI 2 0 PS 2 keyboard and mouse USB 2 0 VGA BIOS CD ROM bootable IEEE 1394 BIOS password control Set by setup manual Second Level Cache Cache controller Built in CPU Cache size 2MB for Intel Pentium M 725A Processor 1 for Intel Celeron 360 370 380 Processor 1st level cache control Always enabled 2st level cache control Always enabled Cache scheme control Fixed in write back System Memory Memory module combinations You can install memory modules in any combinations as long as they match the above specifications Chapter 1 Memory Combinations NOTE Above table lists some system memory configurations You may combine DIMMSs with various capacities to form other combinations On above table the configuration of slot 1 and slot 2 could be reversed LAN Interface Realtek 8110CL Supports LAN protocol 10 100Mbps LAN connector type RJ45 Features In
29. carefully Disconnect the wireless antenna Pop out the wireless LAN card then remove it Note This engineering sample does not have wireless LAN card Therefore the image does not show wireless LAN antenna wireless LAN card Please refer to below section How to Remove the Wireless LAN Card for more details Remove four screws fastening the HDD module Pull the HDD module backwards then detach tt How to Remove the Wireless LAN Card 1 Disconnect the main and the auxiliary antennae 2 Pop out the wireless LAN card then remove it Removing the Memory 1 Remove the two screws fastening the DIMM cover 2 Then detach the DIMM cover A6 Chapter 3 Pop out the memory Remove the memory from the DIMM socket H W i 1 E T W Removing the ODD Module 1 Remove the screws fastening the ODD module as shown 2 Use flat headed screwdriver to push the ODD module outwards then remove it Removing the LCD Module 1 Open the notebook as the impage shows 2 Detach the middle cover carefully as shown 3 Remove the screw holding the keyboard 4 Turn over the keyboard as shown 5 Disconnect the keyboard cable then remove the keyboard Chapter 3 47 48 6 Pull out the wireless LAN antenna from the main unit as shown 7 Take out the LCD cable from the main unit then disconnect the cable 8 Remove two screws fastening the LCD module 9 Remove another two screws on the bott
30. creen is disabled Disabled Customer Logo is not displayed and Summary Screen is enabled Power on display Auto During power process the system will Option Auto or Both detect if any display device is connected on external video port If any external display device is connected the power on display will be in CRT or projector only mode Otherwise it will be in LCD only mode Both Simultaneously enable both the integrated LCD screen and the system s external video port for an external CRT or projector Network Boot Enables disables the system boot from LAN Option Enabled or Disabled remote server F12 Boot Menu Enables disables Boot Menu during POST Option Disabled or Enabled D2D Recovery Enables disables 020 Recovery function The Option Enabled or Disabled function allows the user to create a hidden partition on hard disc drive to store operation system and restore the system to factory defaults NOTE The sub items under each device will not be shown if the device control is set to disable or auto This is because the user is not allowed to control the settings in these cases Chapter 2 33 Security 34 The Security screen contains parameters that help safeguard and protect your computer from unauthorized use Information Main User Password is Supervisor Password is Set User Password Primary HardDisk Security Password on Boot Security Clear Clear Enter Enter Di
31. d create a Crisis Recovery Diskette before you use the Phlash utility NOTE Do not install memory related drivers XMS EMS DPMI when you use the Phlash NOTE Please use the AC adaptor power supply when you run the Phlash utility If the battery pack does not contain enough power to finish BIOS flash you may not boot the system because the BIOS is not completely loaded Fellow the steps below to run the Phlash 1 Prepare a bootable diskette 2 Copy the flash utilities to the bootable diskette 3 Then boot the system from the bootable diskette The flash utility has auto execution function AO Chapter 2 Machine Disassembly and Replacement This chapter contains step by step procedures on how to disassemble the notebook computer for maintenance and troubleshooting To disassemble the computer you need the following tools Wrist grounding strap and conductive mat for preventing electrostatic discharge Small Philips screw driver Philips screwdriver Plastic flat head screw driver Tweezers NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components When you remove the stripe cover please be careful not to scrape the cover Chapter 3 41 General Information Before You Begin Before proceeding with the disassembly procedure make sure that you do the followin
32. dry and clean The touchpad is sensitive to finger movements Hence the lighter the touch the better the response Tapping too hard will not increase the touchpad s responsiveness 14 Chapter 1 Using the Keyboard The keyboard has full sized keys and an embedded keypad separate cursor keys two Windows keys and twelve function keys Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off Caps Lock When Caps Lock is on all alphabetic characters typed are in uppercase Num lock When Num Lock is on the embedded keypad is in lt Fn gt lt F11 gt mode The keys function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry A better solution would be to connect an external keypad Scroll lock When Scroll Lock is on the screen moves one line up lt Fn gt lt F12 gt or down when you press the up or down arrow keys respectively Scroll Lock does not work with some applications The embedded numeric keypad functions like a desktop numeric keypad It is indicated by small characters located on the upper right corner of the keycaps To simplify the keyboard legend cursor control key symbols are not printed on the keys Number keys on embedded numbers in a normal keypad manner Cursor control keys on Hold Shift while using Hold Fn while using embedded keypad cursor
33. e normally White normally White Typical White Luminance cd m 150 150 190 also called Brightness Luminance Uniformity N A 0 250 Contrast Ratio 300 Response Time Optical Rise Time Fall 10 20 typ 30 30 Time msec Nominal Input Voltage VDD 3 3V 3 3V Typical Power Consumption watt 4 3 for backlight unit 5 36 4 22 for backlight only t uni Physical Size mm 317 3x242 1x6 0 344x222 0x6 35 344x222 0x6 35 max max Electrical Interface 1 channel LVDS 1 channel LVDS 1 channel LVDS Chapter 1 25 26 LCD 15 inch and 15 4 inch Support Color 262K 262K 262K colors RGB 6 bit data driver Viewing Angle degree Horizontal Right Left 45 45 Vertial Upper Lower 15 35 Temperature Range C 0 to 50 0 to 50 0 to 50 20 to 60 20 to 60 20 to 60 Operating Storage shipping LCD Inverter AC Adaptor Input rating 90V AC to 264V AC 47Hz to 63Hz Maximum input AC current 1 7 Inrush current 220A 115VAC 220A 230VAC Efficiency 82 min 115VAC input full load System Power Management Mech Off G3 All devices in the system are turned off completely Soft Off G2 S5 OS initiated shutdown All devices in the system are turned off completely Working G0 S0 Individual devices such as the CPU and hard disc may be power managed in this state Suspend to RAM S3 CPU set power down VGA Suspend PCMCIA Suspend Audio Power Down Hard Disk Power Down CD ROM Power Down
34. elease a Electrical Release Release Button b Release by ATAPI command c Emergency Release Power Requirement Input Voltage 5 V 5 Operating Audio Interface Audio Controller ALC655 Resolution 16 bit stereo digital to analog converter 16 bit stereo analog to digital converter Chapter 1 Audio Interface Compatibility AC97 Sampling rate 44 1 KHz 48K byte for AC97 interface Video Interface Chipset Built in Intel 910GML Video Memory Chipset Built in Intel 910GML USB Port Serial port function control Enable Disable by BIOS Setup PCMCIA Port System Board Major Chips Core logic Intel 910GML ICH6 M Chapter 1 23 System Board Major Chips VGA Built in Intel 910GML LAN RealTek 8110CL USB 2 0 Built in ICH6 M Super I O controller This model does not employ Super controller since it does not have FIR IEEE 1394 function Keyboard Keyboard controller KB 3910 Total number of keypads 88 89 key Windows logo key Yes Internal amp external keyboard work Plug USB keyboard to the USB port directly Yes simultaneously Battery Vendor amp model name Sanyo 4UR18650F 2 QC140 Panasonic CGR B 8B5AE Pack capacity 4400 mAh for 8cell 4000mAh for 4cell Number of battery cell 8 4 Package configuration 4 cells in series 2 series in parallel Normal voltage 14 4V Charge voltage 16 8 0 2v LCD 15 inch Vendor amp model name AU QDI Ha
35. er supply being used at the time of the failure is operating correctly See Power System Check on page 57 1 Power off the computer 2 Visually check them for damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devices Non Acer devices Printer mouse and other external devices Battery pack Hard disk drive DIMM CD ROM Diskette drive Module Qj PC Cards Power on the computer D OLD L L Determine if the problem has changed If the problem does not recur reconnect the removed devices one at a time until you find the failing FRU DX OO If the problem remains replace the following FRU one at a time Do not replace a non defective FRU System board LCD assembly Chapter 4 FRU Field Replaceable Unit List This chapter gives you the FRU Field Replaceable Unit listing in global configurations of Aspire 3610 Refer to this chapter whenever ordering for parts to repair or for RMA Return Merchandise Authorization Please note that WHEN ORDERING FRU PARTS you should check the most up to date information available on your regional web or channel For whatever reasons a part number change is made it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your re
36. eters shown in the screen for Current Power Source and Total Battery Power Remaining are correct 3 Repeat the steps 1 and 2 for both battery and adapter 4 This helps you identify first the problem is on recharging or discharging From Hardware 1 Power off the computer 2 Remove the battery pack and measure the voltage between battery terminals 1 and 6 ground See the following figure 3 If the voltage is still less than 7 5 Vdc after recharging replace the battery To check the battery charge operation use a discharged battery pack or a battery pack that has less than 50 of the total power remaining when installed in the computer If the battery status indicator does not light up remove the battery pack and let it return to room temperature Re install the battery pack If the charge indicator still does not light up replace the battery pack If the charge indicator still does not light up replace the DC DC charger board Touchpad Check If the touchpad doesn t work do the following actions one at a time to correct the problem Do not replace a non defective FRU 1 Reconnect the touchpad cables 2 Replace the touchpad 3 Replace the system board After you use the touchpad the pointer drifts on the screen for a short time This self acting pointer movement can occur when a slight steady pressure is applied to the touchpad pointer This symptom is not a hardware problem No service actions are necessary
37. g 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter and all power and signal cables from the system 3 Remove the battery pack 42 Chapter 3 Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing For example if you want to remove the system board you must first remove the keyboard then disassemble the inside assembly frame in that order J 2 on bottom side K 2 on top side E 1 on upper case assemby E 12 on bottom side F 3 on bottom side 2 rear side 86 9A353 3R0 2 D 2 86 9A353 3R0 2 Chapter 3 43 44 J 4 for 15 J 8 for 15 4 CD Bezel Screw List SCW HEX NYL I R 40 O 4 40 L5 5 34 00015 081 SCREW MACH WAFER M2 L4 NI 86 00059 220 PC Card slot x4 SCREW M3x4 86 9A524 4R0 Chapter 3 Removing the Battery Pack 1 Unlock the battery lock 2 Slide the battery latch then remove the battery Chapter 3 45 Removing the Wireless LAN Card the HDD Module the Memory the ODD Module and the LCD Module Removing the Memory and the HDD Module 1 Remove the three screws fastening the HDD cover 2 Detach the HDD cover
38. gional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the defective parts you should follow the local government ordinance or regulations on how to dispose it properly or follow the rules set by your regional Acer office on how to return it Chapter 6 73 Aspire 3610 Exploded Diagram rm Aspire 3610 FRU List ADAPTER N A N A N A BATTERY N A BOARDS 74 ADAPTER 65W HIPRO HP OK066B13WI ADAPTER 65W LITEON PA 1650 02WE BATTERY PACK LI 4CELL 2 0MAH SANYO BATTERY PACK LI 4CELL 3 0MAH SMP BTATTERY PACK LI 4CELL 2 0MAH SONY BATTERY PACK LI 8CELL 2 2MAH SONY BATTERY PACK LI 8CELL 2 2MAH PANASONIC RTC BATTERY Chapter 6 Aspire 3610 FRU List N A WIRELESS LAN BOARD 802 11BG 54 0309C 011 FOXCONN ATHEROS EU WIRELESS LAN BOARD 802 11BG FOXCONNBCM4318 MURA 54 0309D 002 22 BLUET
39. if the pointer movement stops in a short period of time Chapter 4 59 Power On Self Test POST Error Message 60 The POST error message index lists the error message and their possible causes The most likely cause is listed first NOTE Perform the FRU replacement or actions in the sequence shown in FRU Action column if the FRU replacement does not solve the problem put the original part back in the computer Do not replace a non defective FRU This index can also help you determine the next possible FRU to be replaced when servicing a computer If the symptom is not listed see Undetermined Problems on page 72 The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function NOTE Most of the error messages occur during POST Some of them display information about a hardware device e g the amount of memory installed Others may indicate a problem with a device such as the way it has been configured NOTE If the system fails after you make changes in the BIOS Setup Utility menus reset the computer enter Setup and install Setup defaults or correct the error Chapter 4 Index of Error Messages Error Code List Equipment Configuration Error Causes 1 CPU BIOS Update Code Mismatch 2 IDE Primary Channel Master Drive Error THe causes will be shown before Equipment Configuration Error 00 _____ Error at xxxxoooocxxxxh R xxxxh W xxxxh o
40. n CMOSBMeyBM __ _ Incorrect password is specified No error code Battery critical LOW In this situation BIOS will issue 4 short beeps then shut down system no message will show No error code Thermal critical High In this situation BIOS will shut down system not show message Error Message List Failure Fixed Disk Reconnect hard disk drive connector Load Default Settings in BIOS Setup Utility Hard disk drive System board Keyboard Controller Failed see Keyboard or Auxiliary Input Device Check on page 56 Shadow RAM Failed at offset nnnn BIOS ROM System board System RAM Failed at offset nnnn DIMM System board Extended RAM Failed at offset nnnn DIMM System board System battery is dead Replace and run Setup Replace RTC battery and Run BIOS Setup Utility to reconfigure system time then reboot system System CMOS checksum bad Default RTC battery configuration used Run BIOS Setup Utility to reconfigure system time then reboot system System timer error RTC battery Run BIOS Setup Utility to reconfigure system time then reboot system System board Chapter 4 61 Error Message List Real time clock error RTC battery Run BIOS Setup Utility to reconfigure system time then reboot system System board Previous boot incomplete Default configuration Run Load Default Settings in BIOS Setup Utility used RTC battery System board Memory size found by POST differed from Run
41. nnstar B150XG01 QD15XL06 01 HSD150PX14 A07 Screen Diagonal mm 381 15 0 inches 15 0 inches Active Area mm 304 1x228 1 304 1x228 1 304 1x228 1 Display resolution pixels 1024x768 XGA 1024x768 XGA 1024x768 XGA Pixel Pitch 0 297x0 297 0 099x0 297 0 297x0 297 Pixel Arrangement R G B Vertical R G B Vertical R G B Vertical Stripe Stripe Stripe Display Mode Normally White Normally White Normally White Chapter 1 LCD 15 inch Typical White Luminance cd m 180 5 point 160 150 also called Brightness average 150 5 point average 300 Contrast Ratio Comes Time Optical Rise Time Fall Time msec 15 35 Wei 9 Physical Size mm 317 3x242 0x6 0 317 3x242 0x5 9 317 3x242 0x6 5 Electrical Interface 1 channel LVDS 1 channel LVDS 1 channel LVDS Support Color 262K colors RGB 262 144 262 144 6 bit data driver Viewing Angle degree Horizontal Right Left 40 40 45 45 40 40 Vertial Upper Lower 10 30 15 35 20 40 Temperature Range C 0 to 50 0 to 50 0 to 50 20 to 60 25 to 60 20 to 60 Operating Storage shipping LCD 15 inch and 15 4 inch Vendor amp model name LG LP150X08 A3 LG LP154W01 N15411 5 2 07 15 0 inches 38 1 15 4 inches 1024x768 XGA 1280x800 WXGA 0 297x0 297 0 25875x0 25875 Pixel Arrangement R G B Vertical R G B Vertical R G B Vertical otripe Stripe Stripe Display Mode Transmissive mode Transmissive amp Normally Whit
42. of Bluetooth communications manufacturing option Press to enable disable Wireless function Lights to indicate the status of wireless LAN communications manufacturing option Accepts input from external microphones Connects to audio line out devices e g speakers headphones Lights when the battery is being charged Lights when the computer is on Locks and releases the lid Chapter 1 Left View 3 USB 2 0 Ports Connects to USB 2 0 devices e g USB mouse USB camera PC Card slot Accepts Type Il PC Card Ejects the PC Card for the slot Right View 1 Optical drive Internal optical drive accepts CDs or DVDs depending on the optical drive type 2 Optical drive eject Ejects the optical drive tray from the drive button 3 Emergency eject hole the optical drive tray when the computer is turned off Chapter 1 Rear Panel 10 1 2345 Security Keylock Power jack Ethernet RJ 45 port Modem RJ 11 port USB 2 0 port External display VGA port Ventilation slots Enable the computer to stay cool even after prolonged use Connects to a Kensington compatible computer security lock Connects to an AC adaptor Connects to a Fast Ethernet network Connects to a phone line Connects to USB 2 0 devices e g USB mouse USB camera Connects a display device e g external monitor LCD projector Chapter 1 Bottom Panel JUN 5 Cooling fan
43. om as shown 10 Then detach the entire LCD module cautiously Chapter 3 Disassembling the Main Unit Separate the Unit Into the Upper and the Lower Case Assembly 1 Disconnect the touchpad cable from the main board 2 Disconnect the microphone cable then remove the microphone 3 Remove one screw holding the upper case and the lower case assembly 4 Then remove 13 screws on the bottom as shown NOTE Screw type for red circle is M2 5x8 and screw type for yellow circle is M2 5x6 5 Open the upper case assembly as shown 6 After you open the upper case assembly please disconnect the lid switch cable 7 Raise upright the upper case assembly as shown then detach it Disassembling the Upper Case Assembly 1 Disconnect the touchpad FFC 2 Remove the three screws fastening the touchpad bracket Chapter 3 49 3 Detach the touchpad bracket carefully 4 Then detach the touchpad from the touchpad bracket Disassembling the Lower Case Assembly 1 Disconnect the bluetooth cable then remove the bluetooth module Disconnect the speaker set cable from the main board 3 Remove two screws fastening the main board to the lower case Remove two hex screws holding the main board on the rear side Then take out the main board from the lower case carefully Disconnect the fan cable Remove two screw that hold the system fan then remove it 50 Chapter 3 8 Disconnect the modem board
44. puter using each of the following power sources 1 2 3 Remove battery pack Connect the power adapter and check that power is supplied Disconnect the power adapter and install the charged battery pack then check that power is supplied by the battery pack If you suspect a power problem see the appropriate power supply check in the following list O Check the Power Adapter on page 58 Q Check the Battery Pack on page 59 Chapter 4 57 Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable See the following figure x Pin 1 19 to 20 5V d ET Pin 2 OV Ground 1 If the voltage is not correct replace the power adapter 2 Ifthe voltage is within the range do the following Replace the System board Ifthe problem is not corrected see Undetermined Problems on page 72 Ifthe voltage is not correct go to the next step NOTE An audible noise from the power adapter does not always indicate a defect 3 Ifthe power on indicator does not light up check the power cord of the power adapter for correct continuity and installation 4 Ifthe operational charge does not work see Check the Battery Pack on page 59 58 Chapter 4 Check the Battery Pack To check the battery pack do the following From Software 1 Check out the Power Management in control Panel 2 In Power Meter confirm that if the param
45. r 1 Email application user programmable Internet browser user programmable Acer eManager user programmable Touchpad The built in touchpad is a pointing device that senses movement on its surface This means the cursor responds as you move your finger across the surface of the touchpad The central location on the palmrest provides optimum comfort and support Touchpad Basics The following teaches you how to use the touchpad Chapter 1 13 Move your finger across the touchpad 2 to move the cursor Press the left 1 and right 4 buttons located beneath the touchpad to perform selection and execution functions These two buttons are similar to the left and right buttons on a mouse Tapping on the touchpad is the same as clicking the left button Use the 4 way scroll 3 button to scroll up or down and move left or right a page This button mimics your cursor pressing on the right scroll bar of Windows applications Execute Click twice quickly Tap twice at the same speed as double clicking the mouse button Drag Click and hold Tap twice at then use finger the same speed to drag the as double cursor on the clicking a touchpad mouse button then hold finger to the touchpad on the second tap to drag the cursor Access context Click once menu Scroll Click and hold to move up down left right NOTE Keep your fingers dry and clean when using the touchpad Also keep the touchpad
46. racket right and left LCD CABLE 15 XGA FVC 50 4C510 001 LCD BEZEL 15 4 WILOGO 60 4C503 004 LCD PANEL 15 W HINGE amp LOGO 60 4C519 004 Chapter 6 79 Aspire 3610 FRU List LCD 15 XGA LG LP150X08 TLA2 LK 15008 019 LK 15009 008 LCD 15 XGA QDI QD150XL06 L3 a s B 8 LCD MODULE 15 4 WXGA 65 4E107 011 INVERTER BOARD 15 4 DARFON 19 21066 002 LCD BRACKET 15 4 RIGHT 33 4C501 002 LCD BRACKET 15 4 LEFT 33 4C502 002 LCD CABLE 15 4 TFT WXGA 50 4C509 001 LCD BEZEL 15 4 W LOGO 60 4C502 004 LCD PANEL 15 4 W HINGE amp LOGO 60 4C518 004 LCD 15 4 WXGA LG B154EW01 V 8 LK 15405 005 LCD 15 4 WXGA SAMSUNG LK 15406 006 LTN154X3 L01 G LCD 15 4 WXGA LG LP154W01 LK 15408 014 TLA2 LCD 15 4 WXGA N15411 LK 1540D 004 07 MAINBOARD MAINBOARD MORAR W O CPU W 55 4E101 D02 MODEM amp MODEM CABLE amp PCMCIA SLOT amp RTC BATTERY SDIMM 256M NANYA NT256T64UH4A0FN 37B KN 25603 020 N A SDIMM 256M HYNIX KN 2560G 006 HYMP532S64P6 C4 N A SDIMM 256M INFINEON KN 25602 023 HYS64T32000HDL 3 7 A N A SDIMM 256M MICRON KN 25604 027 MTAHTF3264HY 53EB3 SDIMM 256M SAMSUNG KN 2560B 011 M470T3354BZ0 CD5 SDIMM 512 INFINEON KN 51202 021 MHYS64T64020HDL 3 7 A N A A N 80 Chapter 6 Aspire 3610 FRU List N A SDIMM 512M NANYA KN 51203 018 NT512T64UH8AO0FN 37B N A SDIMM 512M MICRON KN 51204 019 MT8HTF6464HDY 53EB3 N A SDIMM 512M SAMSUNG KN 5120B 008 MA70T6554B
47. rial Number XXXXXXXXXXXXXXXXXXXXXX Asset Tag Number N A Produce Name Aspire 3610 Manufacturer Name Acer UUID F5 F6 Esc Enter NOTE The system information is subject to different models CPU Type This field shows the CPU type and speed of the system IDE1 Model Name This field shows the model name of HDD installed on primary IDE master IDE1 Serial Number This field displays the serial number of HDD installed on primary IDE master IDE2I Model Name This field displays the mofel name of devices installed on secondary IDE master The hard disk drive or optical drive model name is automatically detected by the system IDE2 Serial Number This field shows the serial number of devices installed on secondary IDE master Displays system BIOS version VGA BIOS Ver This field displays the VGA firmware version of the system KBC Ver This field shows the keyboard This field displays serial number of this unit Product Name This field shows product name of the system Manufacturer Name This field displays the manufacturer of this system UUID Number This will be visible only when an internal LAN device is presenting UUID 32bytes Chapter 2 Asset Tag Number This field displays the asset tag number of the system 32 screen displays summary of your computer hardware information and also includes basic setup parameters It allows the
48. rive Interface 22 FRU Field Replaceable Unit List 88 Hard disk 23 Hard Disk Standby Mode 29 Hardware Specifications and Configurations 20 HDD 23 Hibernation Mode 29 Hibernation mode hotkey 16 Hot Keys 15 Indicators 12 Intermittent Problems 82 Jumper and Connector Locations 84 Top View 84 Keyboard 20 27 Keyboard or Auxiliary Input Device Check 67 L2 cache 20 85 86 Mechanical Specification 30 media access on indicator 12 Memory Check 68 Model Definition 101 Modem 22 Notebook Manager hotkey 16 num lock on indicator 12 Online Support Information 110 Panel Bottom 11 right 10 PC Card 12 26 PCMCIA 26 Power Management 29 Power System Check 68 Battery Pack 70 Power Adapter 69 Removing the Battery Pack 50 Second Level Cache 20 speakers hotkey 16 Standby Mode 29 System Check Procedures 67 System Diagnostic Diskette 43 System Memory 21 System Utilities 32 System Utility Diskette 43 Temperature 29 Test Compatible Components 104 Touchpad 20 touchpad hotkey 16 Touchpad Check 70 Troubleshooting 66 Undetermined Problems 83 USB 26 utility BIOS 32 Video 25 Resolutions 26 Video controller 20 Index Index 87
49. rocedures External Diskette Drive Check Do the following to isolate the problem to a controller driver or diskette A write enabled diagnostic diskette is required NOTE Make sure that the diskette does not have more than one label attached to it Multiple labels can cause damage to the drive or cause the drive to fail Do the following to select the test device 1 Boot from the diagnostics diskette and start the diagnostics program 2 See if FDD Test is passed as the program runs to FDD Test 3 Follow the instructions in the message window If an error occurs with the internal diskette drive reconnect the diskette connector on the system board If the error still remains 1 Reconnect the external diskette drive DVD ROM module 2 Replace the external diskette drive CD ROM module 3 Replace the main board External CD ROM Drive Check Do the following to isolate the problem to a controller drive or CD ROM Make sure that the CD ROM does not have any label attached to it The label can cause damage to the drive or can cause the drive to fail Do the following to select the test device 1 Boot from the diagnostics diskette and start the diagnostics program 2 See if CD ROM Test is passed when the program runs to CD ROM Test 3 Follow the instructions in the message window an error occurs reconnect the connector on the System board If the error still remains 1 Reconnect the external diskette drive CD ROM mod
50. sabled Disabled Boot Item Specific Help Supervisor Password controls accesses of the whole setup utility It can be used to boot up when Password on boot is enabled Chapter 2 table below describes the parameters in this screen Settings in boldface are default and suggested parameter settings Shows the setting of the user password Clear or Set Supervisor Password is Shows the setting of the Supervisor password Clear or Set Set User Password Press Enter to set the user password When user password is set this password protects the BIOS Setup Utility from unauthorized access The user can enter Setup menu only and does not have right to change the value of parameters Set Supervisor Password Press Enter to set the supervisor password When set this password protects the BIOS Setup Utility from unauthorized access The user can not either enter the Setup menu nor change the value of parameters Primary HardDisk Security Enables or disables primary hard disk security function Password on Boot Defines whether a password is required or not Disabled or Enabled while the events defined in this group happened The following sub options are all requires the Supervisor password for changes and should be grayed out if the user password was used to enter setup NOTE When you are prompted to enter a password you have three tries before the system halts Don t forget your password you forge
51. t your password you may have to return your notebook computer to your dealer to reset it Setting a Password Follow these steps as you set the user or the supervisor password 1 Use the keys to highlight the Set Supervisor Password parameter and press the key The Set Supervisor Password box appears Set Supervisor Password Enter New Password Confirm New Password 2 Type a password in the Enter New Password field The password length can not exceeds 8 alphanumeric characters A Z a z 0 9 not case sensitive Retype the password in the Confirm New Password field IMPORTANT Be very careful when typing your password because the characters do not appear on the screen 3 Press After setting the password the computer sets the User Password parameter to Set 4 lf desired you can opt to enable the Password on boot parameter 5 When you are done press fJ to save the changes and exit the BIOS Setup Utility Removing a Password Follow these steps Chapter 2 35 1 Use the and keys to highlight the Set Supervisor Password parameter and press the key The Set Password box appears Set Supervisor Password Enter current password Enter New Password Confirm New Password Type the current password in the Enter Current Password field and press Press twice without typing anything in the Enter New Password and Confirm New Password fields The computer then sets the Supervisor
52. tegrated 10 100 BASE T transceiver Wake LAN support compliant with ACPI 2 0 PCI v2 2 Modem Interface Supports modem protocol V 92 Modem connector type RJ11 Bluetooth Interface 20 Chapter 1 Bluetooth Interface Data throughput 723 bps full speed data rate Protocol Bluetooth 1 1 Upgradeable to Bluetooth 1 2 when SIG specification is ratified Interface USB 1 1 Connector type Mini USB Wireless Module 802 11b g optional device Chipset Atheros Broadcom Data throughput 11 54 Mbps Protocol 802 11b g Hard Disk Drive Interface Vendor amp HGST HTS424040M9ATOO HGST MORAGA HGST MORAGA Model Name Toshiba Pluto MK4025GAS IC25N060ATMR04 0 IC25N080ATMR04 0 Seagate ST94019A Toshiba Pluto MK6025GAS SEAGATE ST9808210A Seagate 960821A Capacity MB 40000 60000 80000 Bytes per 512 512 512 sector Data heads 2 3 for Hitachi and Seagate 4 for Hitachi 4 for Toshiba 3 for Seagate Drive Format Spindle speed 4200 RPM 4200 RPM 4200 RPM RPM Performance Specifications 2048KB 8192KB 8192KB ATA ATAPI 6 ATA 6 ATA ATAPI 6 ATA 6 ATA ATA 6 ATA 6 Max media 372 350 350 transfer rate disk buffer Mbytes s Data transfer 100 MB Sec 100 MB Sec 100 MB Sec rate Ultra DMA mode 5 Ultra DMA mode 5 Ultra DMA mode 5 host buffer Mbytes s DC Power Requirements Voltage 5V DC 5 5V DC 5 5V DC 5 tolerance Combo Drive Interface Vendor amp model name DVD
53. to the Upper and the Lower Case Assembly 49 Disassembling the Upper Case Assembly 49 Disassembling the Lower Case Assembly 50 Disassembling the LCD Module 53 Disassembling the External Modules 54 Disassembling the HDD Module 54 Table of Contents Chpater4 Troubleshooting 55 System Check Procedures 56 External Diskette Drive Check 56 External CD ROM Drive Check 56 Keyboard or Auxiliary Input Device Check 56 MEMO ONEK eiea et ty del hte A hoot 57 Power System Check 57 F chpad Check a du dide Eh 59 Power On Self Test POST Error Message 60 Index of Error Messages 61 Phoenix BIOS Beep Codes 64 Index of Symptom to FRU Error Message 68 Intermittent Problems 71 Undetermined Problems 72 Chpater 5 FRU Field Replaceable Unit List 73 Aspire 3610 Exploded Diagram
54. ule 2 Replace the external diskette drive CD ROM module 3 Replace the main board Keyboard or Auxiliary Input Device Check 56 Remove the external keyboard if the internal keyboard is to be tested If the internal keyboard does not work or an unexpected character appears make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the system board If the keyboard cable connection is correct run the Keyboard Test If the tests detect a keyboard problem do the following one at a time to correct the problem Do not replace a non defective FRU 1 Reconnect the keyboard cables 2 Replace the keyboard 3 Replace the main board The following auxiliary input devices are supported by this computer Q Numeric keypad External keyboard Chapter 4 any of these devices do not work reconnect the cable connector and repeat the failing operation Memory check Memory errors might stop system operations show error messages on the screen or hang the system 1 2 3 4 Boot from the diagnostics diskette and start the doagmpstotics program please refer to main board Go to the diagnostic memory in the test items Press F2 in the test items Follow the instructions in the message window NOTE Make sure that the DIMM is fully installed into the connector A loose connection can cause an error Power System Check To verify the symptom of the problem power on the com
55. user to specify standard IBM PC AT system parameters Information System Date System Memory Extended Memory Video Memory Quiet Boot Power on display Network boot F12 Boot Menu D2D Recovery Main 09 25 48 07 08 2005 640 KB 510 MB 128MB Enabled Auto Enabled Disabled Enabled Security eje Exit Item Specific Help Tab lt Shift Tab gt or Enter selects field Shows system base mem Shows extended memory size VGA memory size 5 Enter NOTE The screen above is for your reference only Actual values may differ Chapter 2 table below describes the parameters in this screen Settings in boldface default and suggested parameter settings System Time Sets the system time The hours are displayed Format HH MM SS with 24 hour format hour minute second System Time System Date Sets the system date Format MM DD YYYY month day year System Date System Memory This field reports the memory size of the system Memory size is fixed to 640MB Extended Memory This field reports the memory size of the extended memory in the system Extended Memory size Total memory size 1MB VGA Memory Shows the VGA memory size VGA Memory size 64 128MB Quiet Boot Determines if Customer Logo will be displayedor Option Enabled or Disabled not shows Summary Screen is disabled or enabled Enabled Customer Logo is displayed and Summary S
56. ution Acer SignalUp technology support WPAN manufacturing option integrated Bluetooth Human centric design and ergonomics I O Ports E Bp u E E Be y Eg Rugged yet extremely portable design Stylish appearance Full size keyboard with four programmable launch keys Ergonomically centered touchpad pointing device Internet 4 way scroll button Four USB 2 0 ports Ethernet RJ 45 port Modem RJ 11 port Extternal display VGA port Microphone line in jack Headphones speakers line out port Type II PC Card slot DC in jack for AC adaptor Chapter 1 System Block Diagram AS3610 TM2410 Block Diagram Project Code 91 4E101 001 CLK GEN Mobile CPU G792 SYSTEM DC DC PCB 05210 SB TpS5130 CV125 Dothan INPUTS OUTPUTS 3D3V_S5 5V S5 HOST BUS 400MHz RGB cnr aposv_so CONN 14 2D5V 50 LDO 400MHz LCD SYSTEM DC DC Intel 910GML LVDS ISL6227 37 13 INPUTS OUTPUTS 400MHz 5 S5 3D3V S3 TPS51100D 7 DMI I F 100MHz 5v 55 ENE PCI BUS CB1410 PWR SW CP2211 24 25 25 7 DDR_VREF_S3 Int MIC In 27 a 2 G1421B INT SPKR 27 CHARGER 1516255 38 ALC655 26 INPUTS OUTPUTS Mini DCBATOUT 802 11 B G 28 TXFM RJ45 CPU DC DC RTL8110CL 23 ISL6218CV T 22 23 34 INPUTS OUTPUTS VCC CORE LPC BUS DCBATOUT
57. wo screws holding the HDD bracket on one side Remove another two screws holding the HDD bracket on the other side 3 Then take the hard disc drive out from the HDD bracket 54 Chapter 3 Troubleshootine Use the following procedure as a guide for computer problems NOTE The diagnostic tests are intended to test only Acer products Non Acer products prototype cards or modified options can give false errors and invalid system responses 1 Obtain the failing symptoms in as much detail as possible 2 Verify the symptoms by attempting to re create the failure by running the diagnostic test or by repeating the same operation 3 Use the following table with the verified symptom to determine which page to go to Power failure The power indicator does not go Power System Check on page 57 on or stay on POST does not complete No beep or error Power On Self Test POST Error Message codes are indicated page 60 Undetermined Problems on page 72 POST detects an error and displayed messages Message List on page 61 on screen Other symptoms i e LCD display problems or Power On Self Test POST Error Message on others page 60 Symptoms cannot be re created intermittent Use the customer reported symptoms and go to problems Power On Self Test POST Error Message on page 60 Intermittent Problems on page 71 Undetermined Problems on page 72 Chapter 4 55 System Check P

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