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8e6 Technologies 3 Network Card User Manual

1. ER Server 3 06 Upgrade 12 Aug ER3 0 version of the Enterprise Release 2003 Appliance Reporter requires ER 3 0 Notes Server and an M version of the ER Client Please read Ri Request ER 3 06 Release Notes for Upgrade upgrade procedure ER3 0 Client Ver M ER 3 0 The Reporter mab file Please tead 2003 05 28 1811M appliance required to view database this first files Must have server version ER3 1 04 or later to install View Release Notes for prior versions of Client M ER3 0 Client Ver 2003 01 31 1420L ER 3 0 appliance The Reporter mdb file required to view database files Must have server version ER3 1 03 or later to install Fig 2 1 10 Upgrades Tools page Enterprise Reporter 3 0 circled 2 Inthe Enterprise Reporter 3 0 section of the page click on the link for the latest Reporter exe file 3 Inthe Save As popup window save the file to your ma chine then close the popup window and the Web page Q TIP 8e6 recommends saving the exe file on the desktop of your workstation This self extracting Zip file will open when you click on it 8E6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GuIDE 83 CLIENT User SECTION CHAPTER 1 WORKSTATION CONFIGURATION 84 Install the Client 1 If you saved the Reporter exe file to your r desktop click on the Reporter exe icon aL Reporter exe This action opens the dialog box warning you thatthe Cl
2. Between AND including the IP addesses dis plays e lfentries were made in the Individual Adds Removes frame Single User Addition and or Single User Exception including each user added excluded displays Ly NOTE A combination of any of items above may display in the Group Definitions frame list box based on entries you made in any of the frames in the popup box Delete a User 1 Select a user group from the Group Name pull down menu Any users previously entered display in the list box in this frame 2 Click on the user to highlight your selection 3 Click the Delete Item button to remove the user from the user group and to display an alert box with the message Group deleted successfully 4 Click OK to close the alert box 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GuiDE 127 CLIENT USER SECTION CHAPTER 3 CUSTOMIZING THE CLIENT User Permissions The User Permissions option is used for giving authorization to personnel such as managers to view reports for their group and to change their own passwords This option requires a user group to be set up via the User Groupings option from the Settings menu To assign permissions or to edit permissions that have been assigned click the User Permissions button in the Settings menu to open the User and Group Information box 3 User and Group Information g x User Information Group Information User ihabermann m
3. Fig 2 4 5 Entries for Monthly option Enter the Start Date and End Date using the MM YYYY format and click Go to close the box The generated report includes the first date of the specified month in the speci fied year and the last date of the specified month in the specified year For example if 12 2002 is entered for the Start Date and 01 2003 is entered for the End Date the screen displays the date range as 12 1 2002 to 1 31 2003 Year to Date this option generates the report for the range of days that includes the first day of the current year through today Daily selecting this option opens the Enter a Date Scope box where you specify the range of days amp Enter a Date Scope I x Start Date 01 15 2003 End Date 01 17 2003 Fig 2 4 6 Entries for Daily option 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE CLIENT User SECTION CHAPTER 4 USING THE CLIENT Enter the Start Date and End Date using the MM DD YYYY format and click Go to close the box The generated report includes data for the specified days only if the data for these days are stored on the Server e Yesterday this option generates the report for yesterday only e Today this option generates the report for today only if logs from the Web access logging device have been received and processed Month to Yesterday this option generates the report for the range of days that includes the first day of th
4. ccc cecceceeeeeeeeeeeeeeeeeens 167 ROCOIMS seccscsczteseceesvacsetonenctnpestesececaneenccencecausetscaecgeasaenataaenaaesess 168 Generate a Report cece eeeececeeeeneeeeeceeeeeneeeeeeeaeeeeeaaeeseeneeeeeeaaeeess 169 Repor FORM ALS eieiei ar eE RAEE e a RERNE ea 170 Standard report 0 ececceeeeeeeeeceeeeeeeeeeeeeeeeeesecaeeeeeeeeeeeenaeeees 171 Pie Chart reporta e oinaan naea aaa a a iit aerate 172 Bar Chart report sessirnir iiaii ia iiaeaa iaiia iin 173 Chapter 5 Reports cccssseccceeeeeeseeeeeeseneeeeeeeeeeeseeeeesseaneeeeseeeeeneeeees 174 Categories Reports cecccceenceeeeeeeeeeeeeeeeeeeaeeeeeaaeeseeneeeteeaaeeess 174 Categories agian iasi in ana ities and deat 174 Gategory PS tannanna n a a R 175 Category Users ccccecceccesteeceeeeeeeeeaeeeceaeeeeseeeeeeeaaeeestaeenteaes 176 Category Sites ceccesccecceteeeeeeeeeeeeeaeeeeeaaeeeeeaeeeeeeneeeeeaaeeesaas 177 IPS REPOMsS niine inatia aA SE EAN nee 178 PSren ae aa iia OA eda 178 IP Gategories rrisni primenata aaa ei eatin 179 IPLUS ONS antiorario dei ee i N ORA ieee 180 MELE icc vases cates ton go here A Stes JTS Deri a kates ote 181 Users REDONS serorea e EEEE AEE RERE eE ea 182 USG6IS rena iea iach Mi AD 182 User Gategories sisisi tiii 183 UserIPS uolis oi aiir AE E E EE E bad 184 US6I SIIGS ence tie e a ii ae i i E 185 Sites REPOMS aaea an dient een Ata h a ea iaed eeanesth eee eehee 186 SITCS E EEA AE E E A E EE Selehviee iets 186 Site Cate gO
5. Performa Server Action 1 Click the radio button corresponding to the Server Action you wish to execute 2 Click the Apply button to display the warning screen 3 To proceed with your selection click the Restart or Shut down button on the warning screen To change your selection click the Back button of the browser window to return to the Shut Down screen 3 NOTE When the Restart Software or Hardware option is selected the Server will take five to 10 minutes to reboot After this time you can go to another screen or log off 56 86 TECHNOLOGIES ENTERPRISE REPORTER 3 0 USER s GUIDE ADMINISTRATOR SECTION CHAPTER 2 CONFIGURING THE ER 3 0 SERVER Database Menu The Database pull down menu includes options for configur ing the database These options are IP ID Elapsed Time Tools and Expiration A Enterprise Reporter 3 0 Microsoft Internet Explorer lol x File Edit View Favorites Tools Help Ea Back gt O A A Qsearch Favorites meda S B S fi S Address http 209 11 161 67 8118 process reporter cai z G0 Links 8e6 Enterprise Reporter lt 3 Network Server z Database E 8e6 Enterprise Reporter 22 8e6 Technologies www 8e6technologies com Welcome to the Enterprise Reporter This box is in live mode now Change Mode bone TL O emet Fig 1 2 20 Database menu main screen User Name Identification screen The User Name Identif
6. ADMINISTRATOR SECTION CHAPTER 2 CONFIGURING THE ER 3 0 SERVER 38 Ping The ping utility is used for verifying whether the Server can communicate with a machine at a given IP address within the network and the speed of the network connection 1 Inthe Ping frame enter the IP address or host name of the specific Internet address to be contacted pinged 2 Click the Ping button to display the results found by the Server as shown on the sample screen A Network Diagnostics Microsoft Internet Explorer olx Fie Edit View Favorites Tools Help HBBak gt Q A Qsearch GaFavorites Meda lt 3 B G B Address http 209 11 161 67 81 18j process diag cai v CG Links i 7 B F 8e6 Enterprise Reporter Server y Database b PING 208 255 20 29 208 255 20 29 from 209 11 161 67 56 84 bytes of data 208 255 20 29 ping statistics 3 packets transmitted 0 packets received 100 packet loss Internet fa Done Fig 1 2 9 Ping results As indicated by the results for the sample entry the Server at 206 255 20 29 was not able to communicate with the ma chine at the IP address 209 11 161 67 The statistics show that three 3 data packets were transmitted by the Server 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE ADMINISTRATOR SECTION CHAPTER 2 CONFIGURING THE ER 3 0 SERVER but zero 0 packets were received by the designated ma
7. Apply E Done ag nternet NS Fig 1 1 1 Administrator GUI main screen first time access Specify the Server s function 1 Click the appropriate radio button to specify the function of the Server e choose Live if you wish the Server to function in the live mode receiving and processing real time data from the Web access logging device e choose Archive if you wish the Server to function in the archive mode solely as areceptacle for historical archived files In this mode old files placed on the Server canbe viewed using the Client reporting applica tion 2 Click Apply to confirm your selection The mode you specify will immediately be in effect 22 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 UsER s GUIDE ADMINISTRATOR SECTION CHAPTER 1 ACCESSING THE SERVER Q TIP After choosing the function for the ER 3 0 Server box on the main screen if you have not previously set up your own user name and password you should do so before entering any Server settings Set up an Administrator Login ID gg NOTE If you have already set up your user name and password you can skip this section 1 Atthe Network pull down menu choose Administrators to display the Add Edit Delete Administrators screen where you will set up your user name and password F Network Add Edit Delete Administrators Microsoft Internet Explorer __ ARIES File Edit View Favorites Tools Help Bak
8. Gateway IP 2091116165 First DNS IP 209111609 Second DNS IP feoaii1608 Save E Done ag anternet Fig 1 2 5 Network Settings screen 8E6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 UseR s GuIDE 31 ADMINISTRATOR SECTION CHAPTER 2 CONFIGURING THE ER 3 0 SERVER Set up Edit IP Addresses 9 TIP In order for the Server to effectively communicate with your system be sure all fields contain accurate information before saving your settings 1 Enter or edit an IP address in each appropriate field e Inthe Host Name field enter the address or URL that will be used for accessing the Administrator GUI This entry should include the full qualified domain name and the host name for the box i e reporter myserver com e Inthe LAN 1 IP field enter the IP address of the ER 3 0 Server on your Local Area Network LAN 1 Inthe Netmask field enter the netmask that will define the traffic designated for the LAN e Inthe Gateway IP field enter the IP address for the default router that will be the main gateway forthe entire network segment e Inthe First DNSIP field enterthe IP address of the primary Domain Name System name server The Server box will use this IP address to identify other IP addresses on the system including its own IP address Inthe Second DNS IP field enter the IP address of the fallback DNS 2 Be sure each IP address is correct and then click Save 4g NOTE After
9. Scheduled Task Wizard x Select the time and day you want this task to start Start time s32 Every Z weeks Select the day s of the week below T Monday I Thursday I Tuesday J Friday IV Wednesday J Saturday T Sunday lt Back Cancel Fig 4 1 6 Scheduled Task Wizard 4th frame 7 Specify criteria regarding the time the task will be per formed and then click Next to display text boxes for user criteria 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE 201 APPENDICES SECTION APPENDIX A Scheduled Task Wizard E xi Enter the name and password of a user The task will tun as if it were started by that user Enter the user name LOGO dota Enter the password fh Confirm password Fig 4 1 7 Scheduled Task Wizard 5th frame 8 If necessary modify the user name that displays Enter the password used when logging on your machine and then click Next Scheduled Task Wizard x You have successfully scheduled the following task Scheduled Reports Windows will perform this task At 4 30 PM every Wed of every 52 weeks starting 8 12 2003 Open advanced properties for this task when click M Finish Click Finish to add this task to your Windows schedule Cancel Fig 4 1 8 Scheduled Task Wizard 6th frame 9 If you are scheduling more than one report to run at the same time click in the advanced properties checkbox Click Finish to close the Wizar
10. CONFIGURING THE ER 3 0 SERVER 26 gy NOTE The mode of the Server displays on the main screen More information about the live and archive Server box modes can be found in the Box Mode sub section under the Network Menu section in this chapter 9 TIP When making a complete configuration of the Server 8e6 Technologies recommends you navigate from left to right Net work to Server to Database in choosing your menu options Network Menu The Network pull down menu includes options for setting up and maintaining components to be used on the Server s network These options are Box Mode Administrators Network Setting Routing Table Time Setting and Diagnos tics Z Enterprise Reporter 3 0 Microsoft Internet Explorer BEE File Edit view Favorites Tools Help Bak gt gt O A Qsearch GaFavorites Bmeda lt 3 Ee G A Address amp http 209 11 161 67 8118 process reporter cgi 8e6 Enterprise Reporter Server y Database hd Network Box Mode Administrators 8e6 Enterprise Reporter s3s sss Be6 Technologies www 8e6technologies com Welcome to the Enterprise Reporter This box is in live mode now Change Mode E Done ag nternet Fig 1 2 2 Network menu main screen 8E6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GuIDE ADMINISTRATOR SECTION CHAPTER 2 CONFIGURING THE ER 3 0 SERVER Box Mode The Server box mode displ
11. s GUIDE 175 CLienT USER SECTION CHAPTER 5 REPORTS Category Users The Category Users report is broken out by category with each category showing Count column Totals for all users Category Count Totals display for each category and the Grand Total for all categories displays at the end of the report Sort Order Page Count Desc From 1115 2002 To 1115 2002 Category Category Category Category CategoryiUsers Passed User Site Count IP Court Page Count Object Count Time Count IP Only 592 77 39531 73047 657 Totals for Passed 592 7 39531 73047 657 Category Count 1 Search Engines User Site Count IP Court Page Count Object Count Time Count IP Only 8 19 2719 60 103 Totals for Search Engines 8 19 2719 60 103 Category Count 1 Banner Ads User Site Count IP Court Page Count Object Count Time Count IP Only 24 28 710 713 38 Totals for Banrer Ads 24 28 710 713 38 Category Count 1 Kids and Teens User Site Count IP Court Page Count Object Count Time Count IP Only 12 13 335 308 25 Totals for Kids and Teens 12 13 335 308 25 Category Count 1 Fig 2 5 3 Category Users report 176 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE CLIENT User SECTION CHAPTER 5 REPORTS Category Sites The Category Sites report is broken out by category with each category showing an itemized list of visited sites Count column Totals are included for each site in the list Totals display fo
12. CHAPTER 5 REPORTS 182 Users Reports Reports in this group are used for analyzing user activity by user Users The Users report shows totals for all users in the Count columns The sum of all Totals displays at the end of the report Sort Order Page Count Desce Users From 11 5 2002 Top 15 by Page Count To 1115 2002 Category IP User Site Page Users Count Count Count Count Count IP Only 28 106 2714 55 993 Totals 28 106 2 714 55 993 1 Total Users Fig 2 5 9 Users report Object Time Count Count 106 668 1 607 106 668 4 807 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE CLIENT User SECTION CHAPTER 5 REPORTS User Categories The User Categories report shows an itemized list of catego ries visited by all users Count column Totals are included for each category in the list User Count Totals and the Grand Total display at the end of the report Sort Order Page Count Desc Useric ategories From 1415 2002 Top 15 by Page Count To 1445 2002 User IP Only Category Site Count IP Court Page Count Object Count Time Count Altemative Journals 1 1 2 76 0 Automobile 3 3 0 3 0 Banner Ads 24 28 710 713 38 Employment 4 4 3 5 0 Entertainment 12 83 8 9 Financial 1 7 25 244 3 Free Hosts 2 a 42 0 Gam kling 4 3 11 71 0 Games 6 3 28 55 3 Kids and Teens 12 13 335 308 25 Lifestyle 1 1 5 0 1 Magazines 6 5 14 190 1 News 14 8 30 37 3 Opinion Politics and Reli 2 1 2 46 0 Passed
13. In order for the report to be automati cally generated the Client must be closed at the time the report is scheduled to run r NOTE See Appendix A Scheduled Task Wizard for informa tion on setting up the task scheduler to run at a specified time More about saving reports using the Record option can be found in Chapter 4 Using the Client under the Record icon sub section in the Navigation bar section To view details on a scheduled event or to edit add or delete a scheduled event click the Event Schedule button in the Settings menu to open the Scheduled Events box amp Scheduled Events E Name Interval Last Run Report Name Start Time Creator gt Category p l 11 20 2002 Report fe AM p Delete Edit Daily Daily 11 25 2002 Daily 08 00 AM manager Sites Report Weekly 11 22 2002 jSites 10 00 AM manager Add Event Refresh Record 14 lt 1 gt gt t of 3 Fig 2 3 2 Scheduled Events box 8E6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GuIDE 109 CLIENT USER SECTION CHAPTER 3 CUSTOMIZING THE CLIENT Click the XJ in the upper right corner of the Scheduled Events box to exit this option View Details or Edit a Scheduled Event In the Scheduled Events box events display as rows of records The following information is included for each record Name assigned to the scheduled event Interval when the report is scheduled to run date Last Run Report Name Start Time for the r
14. Ox window Mininum weeks of live data C7 weeks gt or screen that oS Change Settings either accom modates your Mininum weeks of live T data entry or displays pertinent information A text box is a type of field e frame aboxed in area in a dialog box _ crounmfarmation window or screen that includes a group Production of objects such as fields text boxes list boxes buttons radio buttons and or tables Objects within a frame belong to a specific function or group A frame 7 often is labeled to indicate its function or Rename purpose e icon a small image in a dialog box window or a screen that can be clicked This object can be a button or an executable file setup exe e listbox an area in a dialog box window Production or screen that accommodates and or acini displays entries of items that can be added or removed popup box or popup win x dow a box or window that opens after you click a button Deca in a dialog box window or screen This box or window may display information or may require you to make one or more entries Unlike a dialog box you do not need to choose between options 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GuIDE 17 OVERVIEW 18 pull down menu afieldina Daily dialog box window or screen that contains a down arrow to the right When you click the arrow a menu of items displays from which you make a
15. To close the chart window click the XJ in the upper right corner of the window To generate a new chart 1 Click the Xl in the upper right corner of the chart window to close it and to display the main menu 8e6 Technologies Enterprise Reporter j 4 8e6 Enterprise Reporter Client sss 8e6 Technologies www 8e6technologies com 2 3 oO O 2 m Categories IPs Users Sites Category User Record Exit Groups Groups 7 Server 209 11 161 98 settings E hi Revision 2002 11 26 1405L Fig 2 2 11 Client application main menu 2 Click the Settings button to open the Settings box that displays a menu of options for customizing the Client application 104 8E6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GuiDE CLIENT User SECTION CHAPTER 2 ACCESSING THE CLIENT Ey irise Reporter Category Descriptions lient Category Groupings eee User Groupings e ee User Permissions i apa chnologies com Server Statistics a m 38 amp b Categories IPs Users Admin Details pane Record Exi Default Options j Server 209 11 161 98 Specific Searcn J Revision 2002 11 26 14051 Fig 2 2 12 Settings box menu LS NOTE If you are not the administrator you will only see options for Event Schedule My Account Server Statistics and Default Options More about these buttons and icons and the functions of their corresponding windows and screens can be found in subsequent chapter
16. chine for a total of three 3 errors and a 100 percent packet loss Q TIP If the machine cannot be contacted be sure the ping feature on that machine is turned on NOTE To ping another IP address click the Back button in your browser window then click the Clear button in the Ping frame and follow the procedures documented in this sub section Trace Route If the ping utility was not able to help you diagnose the prob lem with your network configuration you should use the trace route utility This diagnostic tool records each hop trip from one router to another the data packet made identifying the IP addresses of gateway computers where the packet stopped en route to its final destination and the length of time of each hop Lg NOTE The trace route utility can be used after your routing table has been set up To set up a routing table see the Routing Table screen sub section under the Network menu in this chap ter 1 Inthe Trace Route frame enter the IP address or host name of the specific Internet address to be validated 2 Click the Trace button to display the results found by the Server as shown on the sample screen 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 UseR s GuIDE 39 ADMINISTRATOR SECTION CHAPTER 2 CONFIGURING THE ER 3 0 SERVER File Edit View Favorites Tools Help Back ak 2 a al Qsearch yFavorites Meda lt 3 Ax G y Database 1 209 11 161 65 209 11 161
17. displays for each character entered in this field 4 Click the Save button to add the administrator to the choices in the pull down menu Edit an Administrator s Login ID 1 Select the administrator s user name from the pull down menu 2 Edit either of the following fields e UserName e Password ifthis field is edited the Confirm Password field must be edited in tandem 3 Click the Save button 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE ADMINISTRATOR SECTION CHAPTER 2 CONFIGURING THE ER 3 0 SERVER Delete an Administrator 1 Select the administrator s user name from the pull down menu 2 After the administrator s login ID information populates the fields click the Delete button to remove the administrator s user name from the choices in the pull down menu Network Settings screen The Network Settings screen displays when the Network Setting option is selected from the Network menu This screen is used for setting up IP addresses so the Server can communicate with your system Network Network Settings Microsoft Internet Explorer i oaz oj x File Edt view Favorites Tools Help Back gt O A Qsearch GaFavorites meda EY 3 w a Address http 209 11 161 67 8118 processjnsc cgi a Links 8e6 Enterprise Reporter Server Database bd Network Settings Network Host Name Jacerdidecom LANA IP 2091116167 Netmask 255 255 255 192
18. you may wish to execute a manual backup under the following circumstances e Power outage If there is a power outage at your facility and your system uses a backup battery you might want to back up data before the battery fails Rolling blackout If your facility is subjected to rolling blackouts and a blackout is scheduled during the time of your daily backup you should back up your data before the blackout period when the ER 3 0 Server will be down Expiration about to occur If a data expiration is about to occur you might want to back up your data before losing the oldest data on the ER 3 0 Server prior to the daily backup process A WARNING If corrupted data is detected on the ER 3 0 Server do not backup your data as you may back up and eventu ally restore a corrupted database When performing a manual backup the ER 3 0 s database is immediately saved to the internal backup drive From the remote server the backup database can be retrieved via FTP and then stored off site Q TIP 8e6 recommends executing an on demand backup during the lightest period of system usage so the Server will perform at maximum capacity 8E6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE ADMINISTRATOR SECTION CHAPTER 2 CONFIGURING THE ER 3 0 SERVER 1 Click the Manual Backup button in the Internal Backup Restore Action frame to specify that you wish to back up live data to the ER 3 0 Server s internal backup d
19. 0 User s GUIDE CLIENT User SECTION CHAPTER 3 CUSTOMIZING THE CLIENT 2 Select the user from the Username pull down menu 3 Click the Delete User button to open an alert box display ing the message User deleted 4 Click OK to close the alert box 5 Click the XJ in the upper right corner of the User Informa tion dialog box to close it LS NOTE The username is removed from the choices in the User pull down menu in the User Information frame and from the choices in the Add to User pull down menu in the Group Informa tion frame My Account The My Account option displays only for non administrator users who have been set up by the administrator to access the Client When a non administrator user logs into the Client and clicks the Settings button the Settings menu displays as follows xl Settings mise Reporter lient e LAL eee pchnologies gt My Account chnologies com Server Statistics me S 3 3 Categories IPs Users User Record Exit broups Default Options i Server 209 11 161 76 Specific Search Revision 2002 12 27 1614L Fig 2 3 18 Settings menu non administrator user 8 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GuIDE 133 CLIENT USER SECTION CHAPTER 3 CUSTOMIZING THE CLIENT Options available to the user include Event Schedule My Account Server Statistics and Default Options My Account is used for viewing a list of users
20. 1 ATF 0 5 209 11 160 18 1 1 1 1 736 0 14 209 11 160 21 1 q 1 1 722 0 15 209 11 160 23 1 1 t 1 709 0 14 209 11 160 20 4 1 1 1 678 0 14 209 11 160 22 1 1 1 1 663 0 14 209 11 160 24 t 1 1 1 658 0 14 209 11 160 19 1 1 1 1 644 0 14 209 11 160 6 4 1 3 1 635 0 11 209 11 161 122 1 1 4 1 281 0 15 209 11 160 28 1 41 4 1 270 0 9 209 11 160 116 1 1 4 1 262 0 9 Totals 29 15 72 26 634 62 169 395 15 Total IPs Fig 2 5 5 IPs report 178 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GuiDE CLIENT User SECTION CHAPTER 5 REPORTS IP Categories The IP Categories report is broken out by IP address with each IP address showing an itemized list of categories visited by that user s machine Count column Totals are included for each category in the list Totals display for each IP address and the Grand Total for all IP addresses displays at the end of the report Sort Order Page Count Desc IPiCategories From 1452002 Top 15 by Page Count To 11 5 2002 IP 209 11 160 11 Category Site Count User Count Page Count Object Count Time Count Passed 2 4 2978 61279 4 Totals for 209 11 160 11 2 1 2978 61279 4 IP Count 1 IP 209 11 161 198 Category Site Count User Count Page Count Object Count Time Count Kids and Teens 1 1 209 0 18 Lifestyle 1 1 5 0 1 Passed 1 1 10 0 1 RRated 1 1 5 0 1 Search Engines 1 1 2601 0 30 Totals for 209 11 161 198 5 5 2830 0 111 IP Count 5 IP 209 11 161 77 Category Site Count Use
21. 3 0 User s GUIDE CLIENT User SECTION CHAPTER 4 USING THE CLIENT Record icon The Record option lets you save data from a custom report you create This custom report can be generated and then viewed printed e mailed or saved in a selected file format Report specifications can be edited via the Open a Recorded Report option defined in this sub section A custom report can be scheduled to run at a specified interval using the Event Schedule option g NOTE Information on using the Event Schedule option can be found in Chapter 3 Customizing the Client in the Settings section Event Schedule sub section In order for the report to run as scheduled the Client must be closed The Client will automati cally open and generate the report at the scheduled time and then close after completing the task oo Clicking the Record icon Record opens a dialog box Save Custom Report or Save as Custom Report that lets you record details for the report you wish to generate 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE 157 CLIENT USER SECTION CHAPTER 4 USING THE CLIENT 158 Save Custom Report dialog box The Save Custom Report dialog box opens for any report that is not a page or object report xi Save Name Daily User Chart ET Include Unidentified IPs Description User CategoriesReport 0 Date Scope pay g From Date neos To Date fefiejzo03 Report user Categories z Ghart Info
22. Address http 209 11 161 67 81116 process reporter coi z Links 8e6 Enterprise Reporter Network Database kal Serve K Self Monitoring Server Status Software Update Shut Down Welcome to the Enterprise Reporter This box is in live mode now Change Mode Done eg Internet Fig 1 2 11 Server menu main screen Backup screen The Backup screen displays when the Backup option is selected from the Server menu This screen is used for setting up the password for the remote server s FTP account for executing an immediate backup on the ER 3 0 Server and for performing a restoration to the database from the previous backup run 8E6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE 41 ADMINISTRATOR SECTION CHAPTER 2 CONFIGURING THE ER 3 0 SERVER 42 Z Server Backup Microsoft Internet Explorer 0 x File Edit View Favorites Tools Help Ea Back gt Q A Bsearch Favorites Emedia J Ey B B Address E hetp 209 11 161 67 8118 process backup cai bd Go Links a 8e6 Enterprise Reporter Network j Server z Database z External Backup FTP Account This creates FTP login account to allow FTP access to ER Username ERbackup Password inlaid Confirm Password Apply Internal BackupRestore Action Warning This will backup your live data to ER internal backup drive Manual Backup Warning This
23. Delete button to remove the user group from the list box and to open an alert box displaying the message Group deleted successfully 3 Click OK to close the alert box L NOTE The user group you deleted also is removed from the Group Name pull down menu in the Group Definitions frame to the right Group Definitions frame The Group Definitions frame displays to the right in the User Group Setup box In this frame you can view members of a user group and can define a user group by specifying which users will belong to that group View a List of Users ina User Group 1 Select a user group from the Group Name pull down menu Any users previously entered display in the list box in this frame 2 To view the entire list of users in a different format click the the View Group button to open the Users in User Group popup box 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE 123 CLIENT USER SECTION CHAPTER 3 CUSTOMIZING THE CLIENT 124 5 Users in User Group 4 xj User gt ERERS Cnt 209 11 161 77 v Record lt 1 gt gt t gt of 9 Fig 2 3 13 Users in User Group popup box Each user entered for the user group displays as a sepa rate record in this popup box In the Record field at the bottom of the box the number of the selected record displays along with the total number of records catego ries 9 TIP The selected record is designated by an arrow in the grey b
24. ER Patch for Wings Sisave hast Ver an z dagtification and eia first ia e Se a La Release Name Requirements Date ER Patch 08 April ER Appl ER Patch Ph read this Ver 1 04 2003 PRSES 1 04 first Bi ae Synopsis Documents Fig 1 2 18 Software Updates for the ER 3 0 4 NOTES After installing the patch you must restart the Software by selecting the Restart Software option on the Shut Down screen A patch can be uninstalled by clicking the Undo button beside the patch in the Name column of the ER Patch History frame 8E6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE ADMINISTRATOR SECTION CHAPTER 2 CONFIGURING THE ER 3 0 SERVER Shut Down screen The Shut Down screen displays when the Shut Down option is selected from the Server menu This screen is used to restart or shut down the Server s software or hardware Tini Fie Edit view Favorites Tools Help e Back gt amp 2 A Qsearch Gyravorites meda CH B S fi Address http 209 11 161 67 8118 shutdown html v Go Links gt 7 F 8e6 Enterprise Reporter Server Database x Shut Down Server Actions Hardware Software Restart C Restart Shutdown e Shutdown Apply E Done tr Internet Fig 1 2 19 Shut Down screen NS Server Action Selections Restart the Server s Hardware The Restart Hardware option should be selected if the Serve
25. ES ane a neta inane eat 187 8E6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GuIDE 9 CONTENTS Site PS iian sat See a E ei aie 188 SILC UISONS aera a a eaaa a 189 Category Groups Report ecccccceseeeeeeeeeeeeeneeeeseaeeseeeeeeeeeeeeee 190 User Groups R pOrt cccccccceeeeeeeeeeeeneeeeeeaaeeeseneeeeeeaaeeetsaeeeseaes 190 Page Object Reports cccccceesecceeeeneeceeeeeeeeeeeeeeaeeesesaeeseeeeees 191 TECHNICAL Support PRoDUCT WARRANTIES SECTION 193 Technical SUPPOMtccsccccccececec iie cate eceeccdedeescnceceesccesnecestecteeets 193 IOUIS EX eavhe se cavter sade EE A O E aan 193 Contact Information cccccceeceeeeeceeeeeeeeeeeeeaeeesecaeeeteneeeeestaeeeee 193 Domestic United States ccceeceeeeeeeeeeeeeeteeeteeeeeeeneeeees 193 International c ccccccceeccecceeeeeeeeeeeeeeeeeeeeeeeeeeeseeesensaeaeeaeeees 193 e U EEEE E E E weasel es eee E 194 Address oreraa a E a E teeta 194 Support Procedures ccccccescceceeceeeeeeeeeeeeeaaeeeeeaeeseeneeeeeeeaaeeees 194 Product Warranties ccccceseeeeeeeeeeeeeeeeeeeeseeeeeeeeseeseeeeeeeeeeeseeeeeeneees 195 Standard Warranty ccccccceeeseeeseceeeseeeeeeeeeeeeeecaeeseeeeeeeeeneeees 195 Technical Support and Service cccceeeeeeeeeeeeeeeceeeeeeeeeeeeteeeees 196 Extended Warranty Optional ecceceeeeeeeeeeneeeeeeeeenaeeeeeeeeeaaaes 197 Extended Technical Support and Service cccesceeee
26. Enter up to seven characters without spaces for the filter category s Short Name 3 Enter the Descriptive Name This entry will display as the filter category s description in the Categories column on the report screen 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE 115 CLIENT USER SECTION CHAPTER 3 CUSTOMIZING THE CLIENT 9 TIP Click Cancel to return to the Category Information box without saving your entries 4 Click Add to open an alert box displaying the message New Category Added Click OK to close the alert box O o Click the XJ in the upper right corner of the dialog box to close it The new category entry displays in the Category Information box Category Groupings The Category Groupings option is used for defining a cus tomized group of filter categories if you wish to run reports using certain filter categories only To create edit or delete a category group click the Category Groupings button in the Settings menu to open the Category Group Setup box x Group Information Group Definitions Group Name ba I Add Delete Rename Delete Item Add To Group Close Fig 2 3 8 Category Group Setup box 116 8E6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GuiDE CLIENT User SECTION CHAPTER 3 CUSTOMIZING THE CLIENT The Category Group Setup box is comprised of two frames used for setting up and maintaining category groupin
27. Full Process List Tables or Daily Summary 2 Click the View button to view the selected diagnostic report in a popup window Table Status This report contains a list of Client table names and columns of statistics on each table such as type size number of rows and time created and up dated Process List This report shows alistof current SQL queries in the database in an abbreviated format Full Process List This report shows alist of current SQL queries in the database in the full formatthat includes all columns of data Tables This report contains a list of the names of tables currently in the database Daily Summary This report shows the date range of summary tables currently inthe database 3 Click the Xin the upper right corner of the popup window to close the window View Database Status Logs 1 Choose a database status log from the pull down menu db Combine db Split db Identify Error Entries or File Watch Log 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GuIDE 65 ADMINISTRATOR SECTION CHAPTER 2 CONFIGURING THE ER 3 0 SERVER 66 2 Click the View button to view the selected database status log in a popup window db Combine This log shows the status of database records combined from different machines e db Split This log includes the status of records that are moved from one table to another in the database e db Identify This log shows the status of recor
28. Group c ccceceseeeeeeeeeeeeeeeeeetetaeeeeeaes 117 Rename a Category Group ccececceeesteeeeeeeeeeeneeee 117 Delete a Category Group ccceeeeeeeeeeeeeeeeeeeeeeeneeeees 118 Group Definitions frame cceeeeceeeeseeeeeeeeeeeeeeeeeeenaeeeeee 119 Add Categories to a Category Group cceeeeeeee 119 Delete a Category from a Category Group s s s 120 User Groupings 2 ccccececceeeceeeeeeeeeeeeeeeeaaeeeeeaeeeeenaaeeessaaeeeseaes 121 Group Information frame eceeeeeeeeeeeeceeeteeeeeeeeeeeeees 121 Add a User Group cecccceeeeeceeeeeceeeeeneeeeeeeeeessaeeteeas 122 Rename a User Group cccccccccsseceeeeceeeeeeeeeeeeeneeeee 122 Delete a User Group ccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeaeeeees 123 Group Definitions frame 0ceeecee eects eeeeeeeeeeeeeeeeetaaeeee 123 View a List of Users in a User Group nesses 123 Define a User Group cccceeeeeeeeeeeeeeeceeeeeeeeeeeeeaeeeees 124 Delete a USET denia eE E EE 127 8E6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GuIDE CONTENTS User Permissions so rerei ireen AA EEE 128 Ada Usai aeea ua r e aaa ana 128 User Information frame eeeeeeessssrrsssererrrsssrrrrnrsssrrernns 130 Add User to a User Group sssssesssssseesssessseessrrserrnens 130 Remove User from a User Group seseseeeeetteeeeees 130 Group Information frame cccceeeeeeeeeeeeeeeeeeeeeessaeeeeees 131 Update User Group
29. J 7 Amount Shown Show All Show Top i5S by Site Count z Output view z File Type E File Names E Gory Body ae za Cancel Save Fig 2 4 17 Save Custom Report dialog box Enter the report name in the Save Name field and then enter a Description for the report Click in the Include Unidenti fied IPs checkbox if you wish to include the IP Only record in reports This record includes activity from machines that are not assigned to specific users In the Date Scope field choose from the following dates Today Yesterday Month To Date Year To Date Daily or Monthly If you choose Daily or Monthly you must specify the date range in the From Date and To Date fields Lg NOTE More information on Date Scope entries can be found in this chapter in the Date Scope sub section 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE CLIENT User SECTION CHAPTER 4 USING THE CLIENT The selection made at the Reports pull down menu on the report screen displays in the Report field The default selec tion at this field can be changed if necessary If the selected report format is either a pie or bar chart the Chart Info field is activated Make a selection from the pull down menu for the manner in which you wish the report data to be sorted Options may include the following Category Count IP Count User Count Object Count Page Count Site Count or Time Count In the Amo
30. REPORTER 3 0 User s GUIDE CLIENT User SECTION CHAPTER 1 WORKSTATION CONFIGURATION After the Client has been installed the automatic reporting option becomes available to you 8e6 Enterprise Reporter Client x Automatic Report Setup The 8e6 Enterprise Reporter Client can be set up to run reports automatically using Microsoft Task Scheduler To activate reports enter your Microsoft Windows username and password below select a time interval and click Next To skip reporting click Skip Username Password Interval X seess zi eeee eee 8e6 Technologies Next gt Skip Fig 2 1 17 Automatic Report Setup 7 You must either set up automatic reporting or bypass this option By choosing automatic reports the Microsoft Task Scheduler will generate reports atthe time interval speci fied via this Wizard If you choose to bypass the option for setting up automatic reporting you can later set up reports to run automatically via Microsofts Scheduled Task Wizard gg NOTE For information on setting up the task scheduler see Event Schedule in Chapter 3 Customizing the Client and Appendix A Scheduled Task Wizard 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GuIDE 87 CLIENT User SECTION CHAPTER 1 WORKSTATION CONFIGURATION 88 e Tosetup automatic reporting specify the following criteria a Username enter the alphanumeric case sensitive username of the user at t
31. Time Display Folder Options Select an item to view its description Updates g 5 amp 4 9 2 amp Fonts Game Internet Java Plug in Keyboard Controllers Options 1 3 1_02 2 om y Mail Mouse Network and Phone and Power Options Dial up Co Modem ge a Use the settings in Control Panel to personalize your computer Windows Update Windows 2000 Support Printers Regional Scanners a Scheduled Jf Sounds and Options Cameras Multimedia o System Users and Passwords 7 object s I E My Computer 4 Fig 4 1 1 Control Panel window 2 Choose Scheduled Tasks to open the Scheduled Tasks window Scheduled Tasks File Edit View Favorites Tools Advanced Help EBak gt gt Aseh Chroes lag E x A Address Scheduled Tasks 60 Links ao Scheduled Tasks This Folder contains tasks you ve scheduled for Windows Windows automatically performs each task at the scheduled time For example you can schedule a time for Windows to clean up your hard disk by deleting unnecessary files Select an item to view its description Fig 4 1 2 Scheduled Tasks window 8E6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GuIDE 199 APPENDICES SECTION APPENDIX A 3 Click Add Scheduled Task to launch the Scheduled Task Wizard Scheduled Task Wizard xj This wizard helps you schedule a task for Windows to perform You select the program yo
32. Update screen 52 8E6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 USER s GUIDE ADMINISTRATOR SECTION CHAPTER 2 CONFIGURING THE ER 3 0 SERVER View Installed Patches Any patch previously installed on the Server displays in the ER Patch History frame For each installed patch the Date installed YYYY MM DD and patch Name and Description display Retrieve a Patch 1 Inthe Retrieve Patch Updates frame click the hyperlink here to launch a browser window for the Web page Software Updates Enterprise Reporter ER Patches http www 8e6technologies com patches er html from 8e6 s Web site See Fig 1 2 18 2 If patches are available for the ER 3 0 links to the files display in the ER 3 0 section of the Web page To down load a patch to the Server make a selection by clicking on the Name of the patch 3 Inthe Save As popup window save the patch to a desig nated folder on the Server then close the popup window and the Web page Installa Patch A WARNING Before installing a patch you must shut off the Server s software by selecting the Shutdown Software option on the Shut Down screen See the Shut Down sub section under the Server menu section in this chapter All patches must be installed in numerical order on your Server 1 Onthe Software Update screen click the Browse button to open the Choose file popup window 2 Select the patch When you make a selection from this popup window the pop
33. amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE 167 CLIENT USER SECTION CHAPTER 4 USING THE CLIENT 168 Records Beneath the Select All and DeSelect All buttons at the bottom of the screen the number of the record for the selected row on the current screen displays at the Records field along with the total number of records in the current report This indica tor helps you determine how long it will take to generate a report view or to print a report If there are many records you may wish to filter your results to reduce the time it will take to process the report A record is selected by clicking in the grey box preceding the checkbox in that row This action displays an arrow in that box and the record number in the Record field You can navigate to another record by clicking any of the arrow buttons In the order in which they display on the screen clicking these buttons moves you to the first record the record prior to the selected record the record following the selected record and the last record 8E6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE CLIENT User SECTION CHAPTER 4 USING THE CLIENT Generate a Report 1 Select the report screen of your choice Categories IPs Users Sites Category Groups or User Groups 2 Specify the Date Scope Month to Date Monthly Year to Date Daily Yesterday Today Month to Yesterday or Year to Yesterday 3 Atthe Reports or Report Layou
34. and specify your search terms for items in the current report At the S earch Criteria field choose from the following items Contains Starting With Ending In Enter the text in the Find field and click Go to display the results of your query on the screen To perform another search click the Back icon in the navigation bar located beneath the navigation path si Search ae S Criteria Contains X Find Go Fig 2 4 8 Search box Navigation path The navigation path displays to the right of the Date Scope field This path shows your location in the Client for the current session For example if you are on the main screen of the Categories report the navigation path will read Cat egories If you are in the Users section of a specific category the path would read Category Users By noting the path you can easily locate the view again during the same session 8E6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE CLIENT User SECTION CHAPTER 4 USING THE CLIENT To return to a previous report view click the Back icon in the navigation bar located beneath the navigation path Categories a a FE 8 Back Categories IPs Users Sites Category User Exit Groups Groups Fig 2 4 9 Navigation path Navigation bar The navigation bar located beneath the navigation path includes a row of icons and the Reports or Report Layout pull down menu gt Categories Reports Categori
35. be generated at a specified time Appendix B provides information on configuring Lotus Notes to work with Client application reports instead of Microsoft Outlook Index This section includes an index of topics and the first page numbers where they appear in this user s guide 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE OVERVIEW Conventions The following icons are used throughout this User s Guide Lg NOTE The note icon is followed by italicized text providing additional information about the current topic Q TIP The tip icon is followed by italicized text giving you hints on how to execute a task more efficiently A WARNING The warning icon is followed by italicized text cautioning you about making entries in the application executing certain processes or procedures or the outcome of specified actions 8E6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GuIDE 15 OVERVIEW Terminology The following terms are used throughout this User s Guide Sample images not to scale are included for each item alert box a message box icrosoft ODBC Setup xi that opens in response to an E sessa entry you made in a dialog box window or screen This box often contains a button usually labeled OK for you to click in order to confirm or execute a command Microsoft ODBC has been successfully installed e arrow atriangular shaped object or button P that dis p
36. eee E 69 View Data Storage Statistics 2 0 2 0 cceeeeeeeeeeeeeeeeeees 70 Change Data Storage Settings ccccecssseeeeeeeeneees 73 CLIENT USER SECTION wssccedoecasseecccstucseantaentecsemeecesadeesecust 75 INTFOGUCUON sisuna ereas aaae eaaa aaia nataan aa 75 Chapter 1 Workstation Configuration cccssecceeeseeseeeeesseeeeeees 76 Installation Components cceeeeeeeeeeeeeeeeeceeeeeeeeeeeeeaaeeeeeeeeteeaeees 76 Install the ODBC Driver erreneren irane EA EE AE REE EA 77 Install Microsoft Access Runtime 0 ccceceeeeee eee eeeeeeeeeeeeeeneeneees 80 Download and Install the Client cccceseseceeeeeseeeeeeesesseseaeess 82 Download the Client cccccccccecssseeeceeeesessneeeeeeeesesseeeeeeeeeaaes 82 Install th Ghent errico rendei Ea iE aE E Eedi 84 Update the Server Address and Password ccc008 89 Uninstall the Client Install New Release ccsceeeeeeees 92 Chapter 2 Accessing the Client cccssseccessecesseeeeeseseeeeeeeeeeeeneeees 94 Launch the Client Application ccccceececesceeeeeteeeeeeeeeeeeesaeeeeas 94 LOGIN WINGOW sirai ie teed daditdee edie Giant EEEE ER E E 94 Administrator Details Tsiranana enina aan irata aasia aas 95 Change the Administrator Password ccccssseeeeeeeeseees 95 6 8E6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 USER s GUIDE CONTENTS View Modify Server Information cccccccessceeeeeseeetee
37. entry displays as a series of asterisks for security purposes 4 Type in the same characters for the new password in the Confirm New field Q TIP Click Cancel if you wish to return to the My Account box without saving your entries 5 Click Ok to open an alert box displaying the message Password Changed 6 Click OK to close both the alert box and the dialog box 8E6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GuIDE 135 CLIENT USER SECTION CHAPTER 3 CUSTOMIZING THE CLIENT Default Options Default Options is used for setting the maximum number of records to be included in a report and the number of records that will display on a report screen Click the Default Options button in the Settings menu to open the Options box 5 Options x Options Page Object Warning Limit i000 Default Top Value 25 Cancel Save Fig 2 3 21 Options box The Page Object Warning Limit default is 1000 and the Default Top Value default is 25 Click the X in the upper right corner of the Options box to exit this option Set New Defaults 1 Enter the maximum Page Object Warning Limit for the query results 2 Enter the Default Top Value of records that will display on the screen 9 TIP Click Cancel to exit without saving your entries 3 Click the Save button to save your settings and to exit the Options box 136 8 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE CLIEN
38. field is 10 seconds and the user spends five seconds on a Web site then exits then returns to the same site for another 15 seconds the user will have two sessions or three visits to that site logged for him her 5 seconds 1 visit 15 seconds 2 visits for a total of 3 visits Tools screen The Tools screen displays when the Tools option is selected from the Database menu This screen is used for viewing reports and logs to help you troubleshoot problems with the Client application and also is used for changing the database password after the Client application has been configured RE File Edt view Favorites Tools Help HBak gt O A A Asearch GgFavorites Meda B S w a Address l hep209 11 161 678118lprocesstoose Lirks a 8e6 Enterprise Reporter Network y Server gt Database Diagnostic Reports Table Status z View Database Status dB combine View Change Database Password _ _ Old Password _ _ New Password Verify password Change lene S internet NS Fig 1 2 23 Tools screen 8E6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE ADMINISTRATOR SECTION CHAPTER 2 CONFIGURING THE ER 3 0 SERVER The following options are available on this screen e View Diagnostic Reports e View Database Status Logs Change Database Client Password View Diagnostic Reports 1 Choose a report from the pull down menu Table Status Process List
39. format 172 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GuiDE CLIENT User SECTION CHAPTER 4 USING THE CLIENT Bar Chart report Bar charts feature color coded blocks that represent the quantity of items in each category or group The top of the report displays the name of the report the Sort Order and the date range The body of the report includes the bar chart and color key Beneath this chart is a text report showing the type of sort selected and columns of figures and percentages The footer displays the date and time the report was gener ated the page number and range of pages in the report selected Filter settings and username of the user login ID Generated by Sort Order Object Count Desc From 11422002 To 11422002 Chart based on Object Count Bar Chart Usernames Object Count o 100 200 300 400 500 600 700 00 s00 1000 Nete Amadmum of15 tems will be drawn in the graph User t t Site Page Object Time o 4 Categories Seea Al Court Sdect Al Court Select Al Cont Select Al Court Sdect Al Passed 1 77 7 80 703 3 7681 03 903 870 832 832 138 80 7 807 News 1 77 77 5 39 39 2 oo oo 4 46 46 o op op Employment 1 77 TF 1 os os 3 oo 00 4 39 39 o oo op Banner Ads 1 77 77 9 70 70 4 op oo 34 3333 1 os os Entertainment 1 773 7 8 47 47 18 02 o2 19 18 18 2 12 12 Search Engnes 1 ROR 3 23 23 726 85 85 19 18 18 4 140 140 497
40. gt gt Q At Qsearch Favorites meda 3 B B B Address http 209 11 161 67 8118 processjadmin cgi z s Links Fz 8e6 Enterprise Reporter Network 7j Server z Database fd Add Edit Delete Administrators New Administrator 7 User Name Password Confirm Password Save Delete E Done eg Internet Fig 1 1 2 Add Edit Delete Administrators screen NI 8E6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GuIDE 23 ADMINISTRATOR SECTION CHAPTER 1 ACCESSING THE SERVER 2 Select New Administrators from the pull down menu 3 Inthe User Name field enter up to 20 upper and or lowercase alphanumeric characters without spaces 4 Inthe Password field enter up to eight alphanumeric characters in upper or lowercase characters or a combi nation of both The password is case sensitive For security purposes an asterisk displays for each character entered 5 Inthe Confirm Password field re enter the password in the exact format used at the Password field An asterisk displays for each character entered at this field 6 Click the Save button Log Off To log off the Administrator GUI click the XJ in the upper right corner of the browser window to close the window Exiting the Administrator GUI will log you off the Server but will not turn off the Server A WARNING If you need to turn off the Server follow the shut down procedures outlined in the Shut Down screen su
41. individu als who have visited a specific site or category e Site Count This column displays the number of sites a user has visited or the number of sites in a category This figure is based on the root name of the site For example if a user visits www espn com www msn com and www foxsports com that user will have visited three pages If that same user additionally visits www espn com scores the total number of sites visited would still count as three and not as four because the latter page is on the original ESPN site that was already counted Page Count This column displays the total number of pages visited A user may visit only one site but visit 20 pages on that site If a user visits a page with popup ads these items would add to the page count If a page has banner ads that link to other pages these items also would factor into the page count In categories that use a lot of popup ads porn gambling and other related sites the page count usually exceeds the number of objects per page By clicking the down arrow to the right of any record in this column a report screen displays with details for all pages visited including hyperlinks to those pages On this screen you have the option to include Information columns for Category User IP and Site by clicking in the checkboxes 8 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GuIDE 165 CLIENT USER SECTION CHAPTER 4 USING THE CLIENT 166 Q T
42. login ID Generated by Pie Chart report Pie charts feature color coded circular diagrams broken into sections depicting the quantity of items in each category or group The top of the report displays the name of the report the Sort Order and the date range The body of the report includes the pie chart and color key Beneath this chart is a text report showing the type of sort selected and columns of figures and percentages The footer displays the date and time the report was generated the page number and range of pages in the report selected Filter settings and username of the user login ID Generated by Sort Order Object Count Desc From 11 12 2002 Te 11422002 Chart based on Object Count Pie Chart Usernames Passed mews Errpbyrrent nBanner Ads mSearch Engines Entertaiment mFinarcial l Kids and Teens miWeb basedE mal mShoppig OR Rated BMagaznes lifestyle Nge Amaximum of 18 tems will be drawn in the graph F ooo ag Fe a Page Object Time Court Select Al Count Select Al Court Sdect Al 7681 90 3 i en 832 832 138 807 807 2 a Fia a z er 4 Categories Count Select Al Passed 4 46 48 oo op 4 39 39 oo op 34 33 33 19 18 18 19 1818 os os 12012 140 140 Banner Ads 18 02 02 726 85 85 Reece 1414200211947 PM 8e6 Technologes Enterprise Reporter Page 1o72 Fiter None Generated by manager Fig 2 4 24 Pie Chart report
43. range in the From Time and To Time fields e Ifyou choose Daily or Monthly you must specify the date range in the From Date and To Date fields e Ifyou choose Part of Specific Day you must specify the From Date and make entries in the From Time and To Time fields The selection made at the Report Layout pull down menu on the report screen displays in the Report Layout field If selections were made on the report screen for Category Information User Information IP Information or Site Infor mation these selections display Default selections from any of these fields can be changed if necessary At the Output field make a choice from the pull down menu to specify the output method for the report Printer File E Mail or View If File is selected the File Type and File Name fields be come activated Choose the File Type from the pull down menu Microsoft Excel HTML MS DOS Text Snapshot Format Rich Text Format Enter a File Name for the report e If E Mail is selected the following fields become activated File Type To Cc Bcc Subject and Body Select the File Type from the pull down menu Type in the e mail address es of the recipient s in the To field If necessary enter e mail critieria in the following fields Cc Bec Sub ject Body 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GuiDE 161 CLIENT USER SECTION CHAPTER 4 USING THE CLIENT When you click Save the alert box opens with the me
44. showing Internet activity by username Sites click this icon to view a report showing activity on Web sites users accessed Category Groups click this icon to view a report showing activity by category groups if category groups previously have been established User Groups click this icon to view a report showing activity by user groups if user groups previously have been established 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE CLIENT User SECTION CHAPTER 2 ACCESSING THE CLIENT e Record click this icon to open a dialog box where custom ized settings for a previously recorded report view can be viewed and modified and the report can be run e Exit click this icon to log out of the Client Details on each of these menu items are included in subse quent sub sections Log Out To log out of the Client application click the Exit icon or the XJ in the upper right corner of the browser window 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE 107 CLIENT USER SECTION CHAPTER 3 CUSTOMIZING THE CLIENT 108 Chapter 3 Customizing the Client This chapter provides information on customizing the Client to generate reports based on your specified settings Settings From the main menu click the Settings button to open the Settings box that shows a menu of options for customizing the Client xi Settings i 2 irise Reporter Category Descriptions tient C
45. since reports run faster if indexes are avail able for pages and objects If your Server is set up to store live data only 100 percent live data you will be able to store less data than if you store both live and archive data since indexes require additional storage space e Archive pertains to non indexed data on the hard drive of the Server for the oldest weeks the period designated as archive Non indexed data might include pages and or objects that were accessed by users on the Internet 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE ADMINISTRATOR SECTION CHAPTER 2 CONFIGURING THE ER 3 0 SERVER Since archive data contain no indexes they occupy less space on the Server than live data which include indexes and pages objects However reports generated for periods of time with archive data take longer to process since indexes are not included for that data Expire pertains to the action of dropping data from the Server when there is no room left on the hard drive for additional storage When the hard drive reaches its maxi mum data storage capacity indexes from the oldest week of data stored on the Server are dropped or expired from the Server Thereafter when more space is needed on the Server the oldest week of non indexed data expires Expiration Rules The administrator of the Server specifies the number of weeks of data that will be stored on the Server based on the s
46. the range using the format on your machine e g 12 01 2002 could be entered if the MM DD YYYY format is used Q TIP When entering dates in this box forward slash 7 symbols should not be entered as they are static components of the Date fields To clear an entry in a Date field press the Back Space key Press the Tab key to move to the To Date field 2 Enter the last date in the range using the format on your machine Press the Tab key to move to the From Time field 3 Enter the beginning time using the HH MM format e g 03 00 and type in either am or pm Q TIP When entering times in this box colon symbols should not be entered as they are static components of the Time fields To clear an entry in a Time field press the Back Space key Press the Tab key to move to the To Time field 4 Enter the ending time using the HH MM format and type in either am or pm 138 8E6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 UsER s GUIDE CLIENT User SECTION CHAPTER 4 USING THE CLIENT Specify Type of Search to be Performed In the next step for specifying search criteria you must indicate if you wish to perform the search on the activity of a specific filter category user and or Web site Specify your search type in one or more of the following fields Category Client Site e Category to perform a search on activity within a specific filter category make a selection fr
47. the User Information dialog box displays In this dialog box you can change a user s password or delete a user 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GuiDE 131 CLIENT USER SECTION CHAPTER 3 CUSTOMIZING THE CLIENT 132 Change a User s Password 1 In the User and Group Information box click the Edit User button to open the User Information dialog box Select the user from the Username pull down menu amp User Information E xj Username fbtanner X Password ieoa Delete User Confirm Password PPek cancel L Fig 2 3 17 Edit user password delete user Inthe Password field clear the asterisks that display by pressing the spacebar on your keyboard Type in the new alphanumeric password in upper and or lowercase characters Your entry displays as a series of asterisks for security purposes Press the Tab key on your keyboard to move to the Con firm Password field Type in the same characters you entered in the Password field 9 TIP Click Cancel if you wish to return to the User and Group Information box without saving your entries 5 Click Ok to open an alert box displaying the message Password Updated 6 Click OK to close both the alert box and the User Informa tion dialog box Delete a User 1 In the User and Group Information box click the Edit User button to open the User Information dialog box 8E6 TECHNOLOGIES ENTERPRISE REPORTER 3
48. the top of the window which opens the Page Setup dialog box where you specify Portrait or Landscape on the Page tab To print the report from this window select File gt Print from the toolbar at the top of the window which opens the Print dialog box where you specify your printing options To close this window click the Xl in the upper right corner of the window 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE 151 CLIENT USER SECTION CHAPTER 4 USING THE CLIENT 152 Double Break Information dialog box The Double Break Information dialog box opens If you made a selection from the Reports pull down menu to view a standard report with two main sort groups such as Cat egory IPs or Sites Users etc and then click the View icon you will be prompted to specify viewing printing criteria in the Double Break Information dialog box 3 Double Break Information x Amount Shown Showa C showt b i Cancel Ok Fig 2 4 12 Double Break dialog box Entries made in this dialog box are similar to those made in the Display Information box accessible via the Display button However entries in the Double Break Information dialog box further define how the generated report will display and print Specify the manner in which records will be viewed printed by selecting an available choice from the pull down menu Category Count IP Count User Count Object Count Page Count Sit
49. will override your current database with internal backup data Manual Restore E Done a Internet A Fig 1 2 12 Backup screen Backup Procedures Although automatic backups to a local ER 3 0 hard drive are scheduled nightly by default it is important that the ER 3 0 administrator implements a backup policy to ensure data integrity and continuity in the event of any possible failure scenario This policy should include frequent remote back ups such that raw logs and ER 3 0 database files are avail able for restoration without relying on the ER 3 0 s hard drives In general recovery plans involve i restoring the most recent backup of the database and ii restoring raw logs to fill in the gap between the most recent backup of the data base and the current date and time 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE ADMINISTRATOR SECTION CHAPTER 2 CONFIGURING THE ER 3 0 SERVER Some scenarios and action plans to consider include the following The ER 3 0 database becomes corrupted Correct the root problem Restore the database from the most recent ER 3 0 backup and reprocess raw logs up to the current date and time The data drive fails Replace the data drive Restore the database from the ER 3 0 backup drive and reprocess raw logs up to the current date and time The backup drive fails Replace the backup drive and perform a manual backup Both data and backu
50. 0 PersonalsDating 4 4 1 0 4 0 Totals 224 24 831 43 893 77 266 875 24 Total Categorie Fig 2 5 1 Categories report 174 8E6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GuiDE CLIENT User SECTION CHAPTER 5 REPORTS Category IPs The Category IPs report is broken out by category with each category showing an itemized list of IP adresses Count column Totals are included for each IP address in the list Totals display for each Category and the Grand Total for all categories displays at the end of the report Sort Order Page Count Desc CategoryiIPs From 1115 2002 To 1145 2002 Category Passed IP Site Count User Count Page Count Object Count Time Count 209 11 160 103 2 1 1 6 0 209 11 160 104 14 Al 47 97 2 209 11 160 105 44 1 346 1533 34 209 11 160 106 27 71 395 3 209 11 160 107 34 Al 81 547 5 209 11 160 108 1 1 822 0 3 209 11 160 11 2 A 2978 61279 4 209 11 160 111 55 t 436 987 28 209 11 160 113 4 1 1101 0 7 209 11 160 114 5 1 1121 0 8 209 11 160 116 4 4 1262 0 9 209 11 160 117 3 4 36 301 4 209 11 160 121 38 77 360 6 209 11 160 122 12 46 105 5 209 11 160 132 9 1 43 10 2 209 11 160 163 9 A 94 128 2 209 11 160 167 10 1 33 220 2 209 11 160 168 4 1 15 33 1 209 11 160 171 7 1 1 26 0 209 11 160 172 15 1 24 401 2 209 11 160 173 1 t 2 0 209 11 160 174 11 4 5 48 1 209 11 160 175 12 1 4 156 1 209 11 160 176 50 1 219 616 23 Fig 2 5 2 Category IPs report 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User
51. 09 114 161 935 1 1 17 0 5 IP Count 1 Fig 2 5 7 IP Users report 180 8E6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 UsER s GUIDE CLIENT User SECTION CHAPTER 5 REPORTS IP Sites The IP Sites report is broken out by IP address with each IP address showing an itemized list of visited sites Count column Totals are included for each site in the list IP Count Totals display for each IP address and the Grand Total for all IP addresses displays at the end of the report Sort Order Page Count Desc IPiSites From 1415 2002 Top 15 by Page Count To 1115 2002 IP 209 11 160 11 Site UserCount Category Count Page Count Object Count Time Count 209 11 160 39 1 1 2978 61276 4 Bebtechnologies com 1 1 0 3 0 Totals for 209 11 160 11 2 2 2978 61279 4 IP Count 2 IP 209 11 161 198 Site User Count Category Count Page Count Object Count Time Count google com a 4 2820 0 109 redhat com 1 1 10 0 1 Totals for 209 11 161 198 2 5 2830 0 110 IP Count 2 IP 209 11 161 77 Site User Count Category Count Page Court Object Count Time Count 203 99 65 227 1 1 0 6 0 205 188 238 181 1 1 4 24 0 207 188 7175 1 1 0 16 0 209 11 160 39 1 1 0 6 0 217 206 205 125 1 1 0 1 0 63 209 29 152 1 1 0 4 0 64 42 2194 1 1 0 3 0 80 67 66 47 1 1 0 14 0 about com 1 1 2 10 0 akam ai net 1 1 0 20 0 amazon com 1 1 0 7 0 aol com 1 2 0 24 0 Fig 2 5 8 IP Sites report 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE 181 Cuient User SECTION
52. 0o0o00000000 i ooo 185 CLienT USER SECTION CHAPTER 5 REPORTS Sites Reports Reports in this group are used for analyzing user activity by sites visited Sites The Sites report shows an itemized list of all sites visited with totals in the Count columns The sum of all Totals displays at the end of the report Sort Order Page Count Dese Sites From 1175 2002 Top 15 by Page Count To 1415 2002 Category IP User Site Page Object Time Sites Count Count Count Cou Count Court Count 209 11 161 208 1 10 1 15 213 0 109 209 11 160 22 1 13 4 3 850 0 26 209 11 160 21 1 12 1 3 443 0 30 209 11 160 39 1 2 1 2 978 61 282 4 209 11 160 23 1 12 1 2 944 0 26 google com 8 13 1 2 891 52 116 209 11 160 24 4 10 1 2 688 0 22 icq con 1 13 1 4 724 266 88 209 11 160 19 1 fi 1 822 0 3 168 169 8 103 1 2 41 689 0 12 209 11 161 98 1 1 1 525 0 6 209 11 161 76 1 1 1 516 0 4 atwola com 1 12 1 335 17 9 209 11 161 224 1 1 1 253 0 2 yahoo com 9 15 4 22 2 20 Totals 30 118 15 39 091 61 639 514 15Total Sites Fig 2 5 13 Sites report 186 8E6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 UsER s GUIDE CLIENT User SECTION CHAPTER 5 REPORTS Site Categories The Site Categories report is broken out by site address with each site address showing an itemized list of categories in which that site visit can be classified Count column Totals are included for each site in the list Site Count Totals display for each site and the Grand To
53. 10 1721 003 342 992 1727003 404 460 1 28003 408 183 1242003 409 693 1 25 2003 67 543 1728 003 219 522 1727003 587 404 Fig 2 2 8 Hits Per Day chart 102 8E6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GuiDE CLIENT User SECTION CHAPTER 2 ACCESSING THE CLIENT e Hits Per Week If you selected Hits Per Week each week within the date range is plotted on the graph with the number of the week 1 52 and year labeled below Hits Per Week 3500000 3000000 2500000 gt 2000000 1500000 i Num Of Hits 1000000 500000 0 3 03 403 5 03 6 03 7 03 Week Number of Hits 3 0s 2 040 372 403 2 211 750 5 03 2 920 308 6 03 1 842 088 7 0s 1 214 883 Fig 2 2 9 Hits Per Week chart Hits Per Month If you selected Hits Per Month each month within the date range is plotted on the graph with the month and year labeled below Hits Per Month 8000000 7000000 6000000 5000000 4000000 Num Of Hits 3000000 2000000 1000000 0 T Jan 03 Feb 03 Month Humber of Hits Jan 03 7 036 075 Feb 03 3 193 326 Fig 2 2 10 Hits Per Month chart 8E6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GuIDE 103 CLIENT USER SECTION CHAPTER 2 ACCESSING THE CLIENT You now have the option to print the chart close the chart window or generate a new chart To print the chart click File gt Print
54. 129 47 564 ms 53 570 ms 51 111 ms 25 209 11 161 1 209 11 161 1 43 879 ms 38 962 ms 37 866 ms 26 hgw1 full globix net 209 10 7 129 48 191 ms 63 227 ms 45 038 ms 27 209 11 161 1 209 11 161 1 41 229 ms 43 522 ms 43 894 ms 28 hgw full globix net 209 10 7 129 60 734 ms 53 177 ms 48 847 ms 29 209 11 161 1 209 11 161 1 60 790 ms 62 276 ms 63 998 ms 30 hgw1 full globix net 209 10 7 129 70 097 ms 69 423 ms 629 090 ms ay Done Fig 1 2 10 Trace Route results As indicated by the results for the sample entry the packet made 30 hops For each line in the report the hop number displays followed by the IP address or host name the IP address in parentheses and the maximum minimum and average response time in milliseconds Q TIP To trace another IP address click the Back button in your browser window then click the Clear button in the Trace Route frame and follow the procedures documented in this sub section 40 8E6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 UsER s GUIDE ADMINISTRATOR SECTION CHAPTER 2 CONFIGURING THE ER 3 0 SERVER Server Menu The Server pull down menu includes options for setting up processes for maintaining the Server These options are Backup Self Monitoring Server Status Secure Access Software Update and Shut Down A Enterprise Reporter 3 0 Microsoft Internet Explorer 3 AEE File Edt view Favorites Tools Help Bak gt Q t Bsearch Ggravorites meda D S w a
55. 16 o 1540916 0 tdevishm dewihdc1 96141000 90298600 958644 99 idatabase disk1 E Done agp anternet Fig 1 2 14 Server Status screen View the Status of the Server The Product Version number of the software displays at the top of the screen Status information displays in the following sections of this screen 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 UseR s GUIDE 49 ADMINISTRATOR SECTION CHAPTER 2 CONFIGURING THE ER 3 0 SERVER e CPU Utilization includes CPU process data and informa tion on the status of the top command e Disk drives status provides data on the status of each drive of the operating system e NETSTAT displays the status of a local IP address Secure Access screen The Secure Access screen displays when the Secure Access option is selected from the Server menu This screen is primarily used by 8e6 technical support representatives to perform maintenance on your Server if your system is behind a firewall that denies access to your Server A Server Secure Access Microsoft Internet Explorer a lolx Fie Edt view Favorites Tools Help Back gt Q A Qsearch GaFavorites meda EY 3 w a Address http 209 11 161 67 8118 process ERopenaccess cgi x 6o Links ia 8e6 Enterprise Reporter Server y Database hd Secure Access No connection Ifyou want to terminate a connection selectthe pon and click the Stop button To ter
56. 213 INDEX 214 set up IP addresses 31 shut down 55 store data change settings 67 view statistics using Client 100 Server Info button 90 97 Server Menu 41 Server Status screen 49 Settings button 108 setup exe icon 77 80 Shut Down screen 55 Site Categories report 187 Site IPs report 188 Site Users report 189 Sites icon 148 Sites reports 186 Software Update screen 52 Specific Search button 137 Standard report 171 table terminology 18 Task Scheduler 87 technical support 50 Technical Support section 193 Terminology 16 text box terminology 18 Time Settings screen 35 Tools screen 64 Trace Route 39 update category group 117 Client 82 NTP server settings 36 recorded report 163 routing table 34 scheduled event 111 Server software 52 user group 122 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE INDEX user group add remove user 131 user group how to add 122 User Groupings button 121 User Groups icon 148 User Groups report 190 User Name Identification screen 57 User Permissions how to add a user to a group 130 User Permissions button 128 change passwords 132 User Categories report 183 User IPs report 184 User Sites report 185 Users icon 148 Users reports 182 view diagnostic reports 65 ER Activity charts 101 objects pages reports 137 reports prior to printing 150 View icon 150 window terminology 18 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GuiDE 215
57. 3 CUSTOMIZING THE CLIENT 122 Adda User Group 1 Inthe field to the left of the Add button type in the name for the user group 2 Click the Add button to add this entry to the list box above and to display the message Group added successfully 3 Click OK to close the alert box LS NOTE The user group you added also displays in the Group Name pull down menu in the Group Definitions frame to the right Rename a User Group 1 Select the user group from the list box by clicking on your choice to highlight it 2 Click the Rename button to open the Group Rename dialog box xl New Name Cancel Ok Fig 2 3 12 Group Rename dialog box 3 In the New Name field edit the user group name Q TIP Click Cancel if you wish to return to the User Group Setup box without saving your modifications 4 Click Ok to close the Group Rename dialog box and to open an alert box displaying the message Group re named successfully 5 Click OK to close the alert box and to update the list box in the Group Information frame with your edits 8E6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE CLIENT User SECTION CHAPTER 3 CUSTOMIZING THE CLIENT Ly NOTE The user group you renamed also displays in the Group Name pull down menu in the Group Definitions frame to the right Delete a User Group 1 Select the user group from the list box by clicking on your choice to highlight it 2 Click the
58. 54 Print icon To use the Print option you must have a printer configured for your machine When clicking the Print icon Print one of three actions occurs depending on the report options you selected e the report prints to your printer e the Double Break Information dialog box opens e the Generate Chart box opens See the View icon section for information about the Double Break Information dialog box and the Generate Chart box After making selections from either box click OK or Go to close the box and to print the report to your printer E mail icon The E mail option lets you e mail the report that currently displays on your screen L NOTE If you are using Lotus Notes as your primary e mail client instead of Microsoft Outlook or Outlook Express refer to Appendix B for information on how to configure Lotus Notes to work with the ER 3 0 Client Clicking the E mail icon opens the E mail Report dialog box in which you enter the e mail address es of the recipient s in the To field If necessary enter e mail criteria in the following fields Cc Bec Subject Body 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE CLIENT User SECTION CHAPTER 4 USING THE CLIENT 3 E mail Report x To Po Ce fo Bec i ww Subject ss Body Cancel E mail Fig 2 4 14 E mail Report box LS NOTE If a Subject is not specified the report received by the recipient s will display Enterprise Re
59. 592 ae 39531 73047 657 Personals Daing 41 1 0 4 0 Pornography 69 4 94 694 10 RRated 3 3 6 20 1 Search Engines 8 19 2719 60 103 Shopping 21 9 105 101 7 Sports 8 7 34 118 4 Tickets 1 1 1 0 0 Travel 4 3 74 141 4 Web based E mail 9 9 80 108 6 Totals for IP Only 831 224 43893 7726 875 User Count 24 Grand Total 831 224 43893 77256 875 Fig 2 5 10 User Categories report 8E6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GuIDE 183 CLienT User SECTION CHAPTER 5 REPORTS User IPs The Users IPs report is broken out by user with each user showing Count column Totals User Count Totals and the Grand Total display at the end of the report Sort Order Page Count Desce UJgerjiPs From 11 15 2002 Top 15 by Page Count To 1145 2002 User IP Only IP Site Count Category Count Page Count Object Count Time Count 209 11 160 103 3 2 1 t 0 209 11 160 104 18 7 99 145 7 209 11 160 105 53 7 528 1883 47 209 11 160 106 34 6 120 483 6 209 11 160 107 43 8 117 668 7 209 11 160 108 1 1 822 0 3 209 11 160 11 2 4 2978 61279 4 209 141 160 111 68 8 707 1318 45 209 141 160 113 4 A 1101 0 lt 209 11 160 114 5 1 1121 0 8 209 11 160 116 4 i 1262 0 9 209 11 160 117 3 1 36 30 4 209 11 160 121 50 11 137 522 11 209 11 160 122 12 1 46 105 5 209 11 160 132 12 3 53 114 3 209 141 160 163 9 1 94 128 2 209 11 160 167 14 4 38 224 3 209 11 160 168 4 41 15 33 1 209 11 160 171 8 2 2 26 0 209 11 160 172 16 5 49 712 5 209 11 160 173 1 1 0 2 0 209 11 1
60. 60 174 12 3 8 54 1 209 11 160 175 16 3 33 176 3 209 11 160 176 62 12 395 1091 35 209 11 160 178 6 1 1 131 A 209 11 160 179 5 2 8 123 1 Fig 2 5 11 User IPs report 184 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GuiDE CLIENT User SECTION CHAPTER 5 REPORTS User Sites The User Sites report is broken out by user with each user showing an itemized list of visited sites Count column Totals are included for each site in the list User Count Totals display for each user and the Grand Total for all users displays at the end of the report Sort Order Page Count Desc UseriSites From 11 15 2002 To 11 15 2002 User IP Only Site IP Count 001 x comn OOfun com 0 go com 12 120 5 11 12 120 69 11 12 129 146 10 12 22178 104 128 121 125 245 128 121 215 239 128 121 215 252 128 8 10143 129 130 12 27 130 244 197 13 130 94 22 41 130 94 70 82 140 99 15 143 143 127 8 50 152 163 209 235 159 142 162 118 161 58 175 183 164 109 153 66 168 143 181 42 168 169 8 100 168 169 8 103 169 132 35 49 171 159 65 173 192 225 53 41 Fig 2 5 12 User Sites report 8E6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE Top 15 by Page Count 1 1 1 1 1 1 4 4 1 41 1 1 1 41 1 1 1 1 1 1 4 4 2 2 4 1 1 Category Count Page Count BooccsenHoasas5e4004 00 0n D OFAN a o Object Count 27 15 Y ake SS eee oon Dan wvwzgoyamn 32s ao Time Count vooooooooo0oo o0o
61. 65 0 893 ms 0 994 ms 1 111 ms 2 209 11 161 17 209 1 17 2 492 ms 0 915 ms 0 903 ms 3 209 11 161 1 209 11 161 1 1 814 ms 1 655 ms 1 764 ms 4 hgw full globix net 209 10 7 129 6 910 ms 4 899 ms 5 508 ms 5 209 11 161 1 209 11 161 1 5 185 ms 5 213 ms 5 141 ms 6 hgw full globix net 209 10 7 129 8 314 ms 8 720 ms 8 731 ms 7 209 11 161 1 209 11 161 1 8 945 ms 8 406 ms 8 334 ms 8 hgw full globix net 209 10 7 129 11 934 ms 11 571 ms 12 075 ms 9 209 11 161 1 209 11 161 1 11 811 ms 11 596 ms 11 705 ms 10 hgw1 full globix net 209 10 7 129 14 511 ms 15 758 ms 14 922 ms M4 209 11 161 1 209 11 161 1 15 064 ms 15 033 ms 14 964 ms 12 hgw full globix net 209 10 7 129 19 179 ms 17 989 ms 19 182 ms 13 209 11 161 1 209 11 161 1 18 032 ms 18 163 ms 18 240 ms 14 hgw1 full globix net 209 10 7 129 21 122 ms 22 929 ms 21 466 ms 15 209 11 161 1 209 11 161 1 21 708 ms 21 604 ms 21 723 ms 16 hgw full globix net 209 10 7 129 38 816 ms 25 665 ms 25 261 ms 17 209 11 161 1 209 11 161 1 25 641 ms 25 491 ms 27 229 ms 18 hgw full globix net 209 10 7 129 27 718 ms 28 419 ms 28 070 ms 19 209 11 161 1 209 11 161 1 43 392 ms 28 036 ms 28 473 ms 20 hgw full globix net 209 10 7 129 54 147 ms 31 161 ms 32 098 ms 21 209 11 161 1 209 11 161 1 40 346 ms 31 874 ms 31 433 ms 22 hgw full globix net 209 10 7 129 35 808 ms 36 718 ms 34 240 ms 23 209 11 161 1 209 11 161 1 38 451 ms 35 160 ms 34 665 ms 24 hgw 1 full globix net 209 10 7
62. 842002 123 07 PM Bef Technologes Enterpise Fiter None Generated by manager Fig 2 4 25 Bar Chart report format 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE 173 CLIENT USER SECTION CHAPTER 5 REPORTS Chapter 5 Reports Due to the variations of reports that can be generated by the ER 3 0 only the basic reports from each report group will be described Categories Reports Reports in this group are used for analyzing activity in catego ries set up to be monitored Categories The Categories report shows an itemized list of all categories with totals in the Count columns The sum of all Totals dis plays at the end of the report Sort Order Page Court Dese Categories From 11 15 2002 To 1145 2002 Category IP User Site Page Object Time Categories Count Count Count Cou Count Count Count Passed 77 1 592 39 531 73 047 657 Search Engines 19 4 8 2 719 ea 103 Banner Ads 28 1 24 710 n3 38 Kids and Teens 13 1 12 335 a8 25 Shopping 9 1 a 105 101 7 Pornography 4 1 69 94 694 10 Entertainment 12 1 24 83 894 9 Web based E mail 3 4 3 80 103 6 Travel 3 1 4 74 141 4 Sports 7 1 8 34 18 4 News 8 1 14 30 ral 3 Games 3 1 6 28 5 3 Financial 7 1 1 25 244 3 Magazines 1 6 14 150 1 Gambling 3 fl 4 11 k l 0 RRated 3 1 3 6 a 1 Lifestyle 1 1 1 5 0 1 Employment 4 4 4 3 5 0 Opinion Politics an 4 4 2 2 6 0 Altemative Journal 1 4 1 2 76 0 Free Hogs 2 1 3 1 42 0 Tickets 1 1 1 1 0 0 Automobile 3 1 3 0 3
63. After maintenance has been performed on the customer s Server select the active port number from the list box by clicking on it 8E6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 UseR s GuIDE 51 ADMINISTRATOR SECTION CHAPTER 2 CONFIGURING THE ER 3 0 SERVER 2 Click the Stop button to terminate the port connection This action removes the port number from the list box Terminate All Port Connections If more than one port is currently active on the customer s Server and you need to terminate all port connections click the Stop All button This action removes all port numbers from the list box Software Update screen The Software Update screen displays when the Software Update option is selected from the Server menu This screen is used for updating the Server with software updates patches supplied by 8e6 A Server Software Update Microsoft Internet Explorer J AF ol x File Edit View Favorites Tools Help Back gt gt OA A Qsearch Favorites media Ay A a Address http 209 11 161 108 88 process updateci m ecli SE 8e6 Enterprise Reporter Network y Server y Database El Software Update Retrieve Patch Updates Click here to Download New Patches Browse Upload ER Patch History Date Name Description patch ER3 1 06 20030502 2003 05 28 ine None 2003 04 10 patch ER3 1 04b 20030410 None E Done Internet Z Fig 1 2 17 Software
64. C 8e6 Technologies www 8e6technologies com Welcome to the Enterprise Reporter Enterprise Reporter functions as a reporting server able to capture logs and generate reports Enterprise Reporter functions as an archive server able to hold logs for storage Apply Fig 1 2 3 Change Box Mode 2 Click the radio button corresponding to Live or Archive to specify the mode in which the Server should function 3 Click the Apply button to confirm your selection The new mode will be in effect after the Server is restarted gg NOTE After applying the box mode setting you must restart the Server by selecting the Restart Hardware option on the Shut Down screen See the Shut Down sub section under the Server menu section in this chapter 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE ADMINISTRATOR SECTION CHAPTER 2 CONFIGURING THE ER 3 0 SERVER Add Edit Delete Administrators screen The Add Edit Delete Administrators screen displays when the Administrators option is selected from the Network menu This screen is used for viewing adding editing and deleting the login ID of personnel authorized to configure the Server For security purposes administrators should be the first users set up on the Server Network Add Edit Delete Administrators Microsoft Internet Explorer File Edit View Favorites Tools Help Ea Bak gt Q At Qsearch Favorites meda Sy
65. Click Ok to close the Group Rename dialog box and to open an alert box displaying the message Group re named successfully 5 Click OK to close the alert box and to update the list box in the Group Information frame with your edits Ly NOTE The category group you renamed also displays in the Group Name pull down menu in the Group Definitions frame to the right Delete a Category Group 1 Select the category group from the list box by clicking on your choice to highlight it 2 Click the Delete button to remove the category group from the list box and to open an alert box displaying the mes sage Group deleted successfully 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE CLIENT User SECTION CHAPTER 3 CUSTOMIZING THE CLIENT 3 Click OK to close the alert box Ly NOTE The category group you deleted also is removed from the Group Name pull down menu in the Group Definitions frame to the right Group Definitions frame The Group Definitions frame displays to the right in the Category Group Setup box In this frame you define a cat egory group by specifying which categories will belong to that group Add Categories toa Category Group 1 Select a category group from the Group Name pull down menu Any categories previously entered display in the list box in this frame 2 Click the Add To Group button to open the Add To Group popup box 3 Select a category from the popup box by clicking o
66. E If you do not have the ER 3 0 Quick Start Guide contact 8e6 Technologies immediately to have a copy sent to you Procedures for Accessing the Server A WARNING Once you turn on the Server DO NOT interrupt the initial boot up process This process may take from five to 10 minutes per drive If the process is interrupted damage to key files may occur When the Server is fully booted any workstation on the network that can access the Server s IP address set up during Quick Start procedures will be able to communicate with the Server via the Internet 1 Launch Internet Explorer IE 2 In the address line of the IE browser window type in the Server s IP address Port number 88 should be appended to this IP address For example if your IP address is 1 2 3 4 type in http 1 2 3 4 88 3 Click the Go button to open the login dialog box of the Administrator GUI application 8E6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE ADMINISTRATOR SECTION CHAPTER 1 ACCESSING THE SERVER Procedures for Logging On Off the Server A WARNING In order to prevent data from being lost or corrupted while the Server is running the Server should be connected to a UPS or other battery backup system Log On 1 Inthe login dialog box type in the generic User Name admin and Password reporter if you have not yet set up your own user name and password Otherwise enter your personal User Name and Password 2 C
67. EPORTER 3 0 User s GuIDE 59 ADMINISTRATOR SECTION CHAPTER 2 CONFIGURING THE ER 3 0 SERVER 60 View the User Name Identification screen If user name identification has been enabled and configura tions have been made on this screen the IP ID frame will be populated The frame with addresses machines and usernames to ignore also may be populated Configure the Server to Log User Activity 1 Click the radio button corresponding to Enable gg NOTE The IP ID Microsoft Username Lookup radio button is selected indicating that users will be identified on the network via the Microsoft username lookup file 2 Select one or more of the following options by clicking in the designated checkbox es IP ID log auser s activity by username login ID e Static IP assignment log auser s activity by the IP address of the machine used Identification timeout specify the amount of time the Server will expend in reconciling a username with the IP address of the machine used 3 NOTE More about the Static IP assignment and Identifica tion timeout options can be found in the sub sections that follow 3 In the IP Machine Username to ignore list boxes enter all IP addresses machine names and or usernames the Server should disregard when identifying users Each entry should be made in a separate row 4 After making all necessary entries on this screen click the Save button 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTE
68. ESSING THE CLIENT 100 xi ER Server Information Date Scopes Overall Date Scope 10 week s H ay j From B 24 2003 1 1 2003 3 23 2003 1 04 57 AM C tits By Week Toi 3 24 2003 _ Indexed Date Scope 4 weeks rye 3 2 2003 1 00 03 Am 3 23 2003 1 0 Hs By hirsi _Draw Chart_ Objects Date Scope 7 week s Expiration Info 2 3 2003 1 00 03 AM 3 23 2003 1 0 Data Space Utilization 249 The above date scopes should be taken into to be live data ae consideration when generating reports IF you Weeks until next plan on accessing detail reports that exceed the expiration If indexed date scope the performance of the A query will be greatly reduced Estimated date of next expiration 2003 06 20 Fig 2 2 7 ER Server Information popup box Server Statistics The ER Server Information popup box contains details about data storage on the ER 3 0 Server This popup box is com prised of three frames Date Scopes ER Activity and Expira tion Info Click the XJ in the upper right corner of the ER Server Infor mation popup box to close it Date Scopes In the Date Scopes frame the number of week s of data stored on the ER 3 0 Server and the date and time range display for the following date scopes Overall Date Scope this date scope pertains to all data currently stored on the Server including both live indexed and archive non indexed data Indexed Date Scope this date scope pertains
69. GIES ENTERPRISE REPORTER 3 0 User s GUIDE ADMINISTRATOR SECTION CHAPTER 2 CONFIGURING THE ER 3 0 SERVER Change Data Storage Settings The Change Settings section of the screen is used for updat ing the amount of data that will be stored on the Server box in the future By making an entry in this section of the screen you dictate how data on the box will expire At the Hits day field the number of hits on the Server per day displays This is the same figure that displays in the Last 8 weeks hits day average field in the Status section above 1 Inthe Percentage of live data field enter a figure for the percentage of data you wish to be stored as live data on the box If you want all data to be live data only enter 100 2 Click the Calculate button to display results in the following fields below Estimated total week s of live data and Estimated total week s of archive data After viewing your results in these display fields you can adjust the number of weeks that data will be saved on the Server if necessary To do so follow steps 1 and 2 again 3 Once you are satisfied with your results click the Save button As a result of your entries the following occurs e the figure saved inthe Percentage of live data field displays in the Target percentage of live data field in the Status section e the figures displayed in the Estimated total week s of live archive data fields display in the Estimated total week s o
70. IP If the date range that was specified at the Date Scope field is outside the scope of live data currently stored on the Server when clicking the down arrow a warning message displays to inform you that if you wish to proceed the report will take a longer amount of time to generate e Object Count This column displays the number of objects ona Web page All images graphics multimedia items and text items count as objects The number of objects on a page is generally higher than the number of pages a user visits However if an advertisement or banner ad an object on the page is actually a page from another site this item would not be classified as an object but as a page since it comes from a different server By clicking the down arrow to the right of any record in this column areport screen displays with details for all pages visited including hyperlinks to those pages On this screen you have the option to include Information columns for Category User IP and Site by clicking in the checkboxes Q TIP If the date range that was specified at the Date Scope field includes both live and archive data currently stored on the Server when clicking the down arrow a warning message displays to inform you that if you wish to proceed only the objects that exist on the Server will display If objects no longer exist on the Server a message displays to inform you that these objects no longer exist Time Count This column d
71. N Darney a aen aaa ES const N Ss 147 BaCk ICOM ccrsctectulacneetie vied reene E EEEE EA A RRRS 147 Categories ICOM ccccececeeeeeeeeeeneeeeeeeeeeeeeeeeeeeeeeeetaaeeesaas 147 IPS1CON adits iik ieee tsi ee ana Ra 148 MI SOPS ICOM mina rakeen seh chee ald seas tee ates Ea Saree ene eae 148 SITES ICOM deran hana aeae Peete cect aa aeee araa AA nariadi 148 Category Groups ICON eeeeceeeeeeeeeeeeeeeeeeeeeeeenaeeeteaeeeteaes 148 User Groups ICOnia i heen a edn ion 148 EXIT ICOM e A E E S Qh taectndbantig 149 Reports Report Layout field 0 0 eeeeceeeeeeeesneeeeeeeeenees 149 8 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 USER s GUIDE CONTENTS SAVEC Naana E aE 149 VSW ICON Gs aseen iea a e E EEA ie REET 150 View Print the Report sssssssssssesssnnnnnennssnssssssesrnennnnnnn 151 Double Break Information dialog DOX cece 152 Generate Chart DOX ccccceeeeeeeeteeeeceeeeteeeeeeeneeees 153 Prnt EON neea e ae tiea GielAt tinh E 154 Emal ICOM a eE EA a EEE AAE 154 EXPONE ICON ienee iani eE EET EEE RER EEE E 156 Record ICOM se iena E N cats 157 Save Custom Report dialog bOX ceeeeeseeeesteees 158 Save as Custom Report dialog DOX ceceeeerees 160 Open a Recorded Report ccecesceececeeeteeeeeeeeneeees 162 FOTS a edi oe e ieee Raa Gin ee EO 164 fo U ialatcumrpee ee tereceereeeceerrper te aaa a ae eraan a e aadrit 164 Select All Deselect All buttons
72. R 3 0 Server Data that is restored to the ER 3 0 Server will automatically include in dexes Perform these steps on the remote server 1 Load the backup data on your remote server 2 Loginto your FTP account 3 FTP the backup data to the ER 3 0 Server s internal backup drive On the ER 3 0 Server s Backup screen 1 Click the Manual Restore button in the Internal Backup Restore Action frame to specify that you wish to overwrite data on the live ER 3 0 Server with data from the previous internal backup run 2 On the Confirm Backup Restore screen click the Yes button to restore database tables and indexes to the ER 3 0 Server 3g NOTE The amount of time it will take to restore data to the ER 3 0 Server depends on the combined size of all database tables being restored 8e6 recommends that you do not perform other functions on the ER 3 0 Server until the restoration is complete 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE ADMINISTRATOR SECTION CHAPTER 2 CONFIGURING THE ER 3 0 SERVER Self Monitoring screen The Self Monitoring screen displays when the Self Monitoring option is selected from the Server menu This screen is used for setting up and maintaining e mail addresses of contacts who will receive automated notifications if problems occur with the network Possible alerts include situations in which a daemon stops running software fails to run corrupted files are detected or a power ou
73. R 3 0 User s GUIDE ADMINISTRATOR SECTION CHAPTER 2 CONFIGURING THE ER 3 0 SERVER Static IPAssignment 1 Click in the Static IP assignment checkbox to select the option for logging a user s activity by the IP address of the machine used When this option is selected the Update button in the Instant Static IP Update frame is activated 2 Click the Update button to automatically generate a table of static IP addresses and machine names After this table is created the message screen displays to confirm the successful execution of this task 3 Click the Back button to return to the User Name Identifica tion screen Q TIP Save this selection before exiting this screen Identification Timeout 1 Click in the Identification timeout checkbox to select the option for specifying the amount of time the Server will expend in reconciling a username with the IP address of the machine used 2 Make a selection from the pull down menu to specify the timeout 3 6 9 or 12 hours 3 An entry in the Replace IP with text label field is optional This field is used for entering text that will replace the IP address of any machine that is not assigned to a specific user To use this option enter up to 14 characters of text for the label After saving this entry when a report is generated via the Client this text will replace any IP address that cannot be identified by username or machine name 9 TIP Save your entries before e
74. S wA a Address fa http 209 11 161 67 8118 process admin cai z 60 Links 8e6 Enterprise Reporter Network Server z Database hd Add EditiDelete Administrators New Administrator gt User Name Password Confirm Password one S internet Z Fig 1 2 4 Add Edit Delete Administrators screen Q TIP 8e6 recommends adding an alternate login ID prior to editing or deleting the default login ID By doing so if one login ID fails you have another you can use 8E6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GuIDE 29 ADMINISTRATOR SECTION CHAPTER 2 CONFIGURING THE ER 3 0 SERVER 30 Viewa List of Administrators To view a list of administrator user names click the down arrow at the New Administrator field If no administrator has yet been assigned to the Server no selections display except for the default admin user name Addan Administrator 1 Select New Administrator from the pull down menu 2 Inthe User Name field enter up to 20 upper and or lowercase alphanumeric characters without spaces for the administrator s name 3 Inthe Password field enter up to eight characters for the administrator s password The entry in this field is alphanu meric and case sensitive For security purposes an aster isk displays for each character entered in this field 3 Inthe Confirm Password field re enter the password in the exact format used in the Password field An asterisk
75. SECTION CHAPTER 4 USING THE CLIENT View Additional Information To view additional data click in the Information checkbox corresponding to Category User IP and or Site to add the selected column s to the online report To remove a column from the online report click to remove the check mark e Category clicking in this checkbox adds the Category column to the report listing the filter category to which the item belongs User clicking in this checkbox adds the User column to the report listing the username or IP address of the user who accessed or viewed the item e IP clicking in this checkbox adds the User IP column to the report listing the IP address of the user s machine that accessed the item e Site clicking in this checkbox adds the Site column to the report listing the item s domain name or site address This online report can be saved viewed printed distributed and or captured for repetitive execution More information on reporting options can be found throughout this chapter and in Chapter 5 Reports 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GuiDE 141 CLIENT USER SECTION CHAPTER 4 USING THE CLIENT 142 Report Screen Elements Report screens are accessible by clicking on icons for Cat egories IPs Users or Sites from the main menu or any report screen If category groupings or user groupings have been defined via the Settings menu option Category Groups o
76. Sas Report To Run N When to Run o Day of the Week 2 Start Time fscoam o Cancel Save Fig 2 3 4 Add Event to Schedule Enter a Name for the event 3 Select the Report to Run from the pull down menu Select the frequency When to Run from the pull down menu Daily Weekly or Monthly If Weekly specify the Day of the Week from the pull down menu 5 Enter the Start Time for the report 6 Click Save to open an alert box with the message Event added to schedule Click OK to close both the alert box and the Add Eventto Schedule dialog box Click the Refresh button to display the event in the Sched uled Events box 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE CLIENT User SECTION CHAPTER 3 CUSTOMIZING THE CLIENT Delete a Scheduled Event 1 Inthe Scheduled Events box click the grey button in the Delete column for the event you wish to delete This action opens a dialog box with the message Are you sure you want to delete this event 2 Click Yes or No to execute your action and to close the dialog box Category Descriptions The Category Descriptions option is used for viewing updat ing and adding category names and descriptions of filtering categories used by the Web access logging device s LS NOTE When logs are imported each hour new categories found by the Server are automatically entered and will display in the Client The Serve
77. Se6 Enterprise Reporter 3 0 User s GUIDE 8E6 ENTERPRISE REPORTER 3 0 User s GuIDE 2003 8e6 Technologies All rights reserved 828 W Taft Ave Orange CA 92865 USA Version 1 07 published August 2003 Printed in the United States of America This document may not in whole or in part be copied photo copied reproduced translated or reduced to any electronic medium or machine readable form without prior written consent from 8e6 Technologies Every effort has been made to ensure the accuracy of this document However 8e6 Technologies makes no warranties with respect to this documentation and disclaims any implied warranties of merchantability and fitness for a particular pur pose 8e6 Technologies shall not be liable for any error or for incidental or consequential damages in connection with the furnishing performance or use of this manual or the examples herein The information in this documentation is subject to change without notice Trademarks Other product names mentioned in this manual may be trade marks or registered trademarks of their respective companies and are the sole property of their respective manufacturers CONTENTS ENTERPRISE REPORTER 3 0 OVERVIEW scscssssseeeeceeesseseees 11 Operations ones eescisscceesteeceedces cateteteceessvueteetecssavvesbceeees ereedetieessenetieleeses 11 COMPOMECINS i nnnccicecceeeeticeeenccettsticeeenceteecute stern na neeaae deias t ie danas 12 Hardwares a
78. T User SECTION CHAPTER 4 USING THE CLIENT Chapter 4 Using the Client Once the Client has been customized you can query the database and generate reports This chapter provides ex amples on the many ways in which the Client can be used for fulfilling your reporting needs Specific Search Function The Specific Search function is used for performing a search for pages or objects viewed by a specified user or for per forming a search for pages or objects users viewed within a specified filter category and or at a specified Web site From the main menu click the Specific Search button to open the Specific Search box x Specific Search From Date 06 30 2002 From Time 12 00 AM To Date 06 30 2002 To Time 11 59 PM Category Entertainment is Client l Site fenn net Find Pages Fig 2 4 1 Specific Search option Click the X in the upper right corner of the Specific Search box to exit this option When using the specific search function you must specify the date and time range for the search the type of search you wish to perform Category Client Site and the type of items to be included in the search Pages or Objects 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE 137 CLIENT USER SECTION CHAPTER 4 USING THE CLIENT Specify Time Frame for the Search You must first specify a date and time range for your query 1 Click in the From Date field and enter the first date in
79. a time for Windows to clean up your hard disk by deleting unnecessary files Select an item to view its description 1 object s l ZA Fig 4 1 12 Scheduled Tasks window 10 The scheduled task can be modified at any time via the Scheduled Tasks window Click the icon for the scheduled task to open the dialog box for the task and make the necessary edits The task can be deleted by selecting the icon for the task from this window and then deleting the icon 204 8E6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GuiDE APPENDICES SECTION APPENDIX B Appendix B Lotus Notes Configuration This appendix provides information on configuring the ER 3 0 client to use Lotus Notes 4 5 and above in a Microsoft Windows environment in which Lotus Domino is the primary e mail server Making these configurations ensures that e mail reports sent from the ER 3 0 Client are transported via the MAPI client in Outlook Express directly to the IP Address of the Lotus Domino e mail server This setup avoids any delays or hung reports that may occur if settings point to the Lotus Notes client since Lotus Notes utilizes the MAPI DLL differently than mail clients native to the Windows OS LS NOTE Versions of Lotus Notes prior to 4 5 do not contain the necessary MAPI transport DLL Steps for Former MS Outlook Express Users Follow these steps if Microsoft Outlook or Outlook Express was the primary e mail client used on y
80. address 89 columns 164 Conventions 15 Count columns 164 data storage setup 67 Database Menu 57 database status logs 64 Date Scope ER Server Information 100 Expiration screen 67 indexed 100 objects 101 usage in reports 143 Default Options button 136 Deselect All button 167 diagnostic reports 64 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE INDEX Diagnostics 37 dialog box terminology 16 Display button 145 Double Break Information box 152 download Client 82 Server patch 53 E mail icon 154 Elapsed Time 62 Enterprise Reporter icon 89 94 ER Activity hits on Server 101 Event Schedule button 109 Exiticon 149 expiration 67 Expiration Info 101 expire data from Server 67 terminology 69 Export icon 156 field terminology 17 File Transfer Protocol FTP 19 43 55 filter category how to add 115 filters 164 frame terminology 17 FTP File Transfer Protocol 19 43 45 46 55 generate automatic reports 87 ER activity charts 101 static table of IP addresses machine names 61 generate a report 169 Generate Chart box 153 8 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GuIDE 209 INDEX 210 icon terminology 17 install Client 84 new Client release 92 patch on Server 53 IP ID 57 IP Categories report 179 IP Sites report 181 IP Users report 180 IPs icon 148 IPs reports 178 Linux 12 list box terminology 17 live data setup on Server 67 terminology 68 log database st
81. and connected to the Web access logging device s After verifying that the necessary components are installed configured and functioning the administrator can begin configuring the workstation s that will run the Client applica tion 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GuIDE 75 CLIENT User SECTION CHAPTER 1 WORKSTATION CONFIGURATION 76 Chapter 1 Workstation Configuration Installation Components In order to use the Client the three components of this application must be installed e Open Data Base Connectivity ODBC Driver enables the Client application to access data in the database via SQL e Microsoft Access Runtime engine used for sorting searching and filtering the database when processing a query e Client application tool used for generating views from the database The ODBC driver and MS Access Runtime are distributed to the administrator on a CD ROM After these components are installed the Client application should be downloaded from 8e6 s Web site and installed on the workstation L NOTE Before you begin verify that the CD ROM includes folders named MS RUNTIME and ODBC DRIVER When install ing these components the ODBC Driver folder must be opened first followed by the MS Runtime folder Q TIP If you wish to install a new release of the Client to replace a prior version of this application on your workstation refer to the following instructions under the Downloa
82. appropriate entries have been made in these fields and saved you must restart the Server to activate the IPs To restart the Server select the Restart Hardware option on the Shut Down screen See the Shut Down sub section under the Server menu section in this chapter 32 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 UsSER s GUIDE ADMINISTRATOR SECTION CHAPTER 2 CONFIGURING THE ER 3 0 SERVER Routing Table screen The Routing Table screen displays when the Routing Table option is selected from the Network menu This screen is used for viewing building and maintaining a list of routers network destination and gateway IP addresses the Server will use for communicating with other segments of the net work You will only need to set up a routing table if your local network is interconnected with another network Z Network Routing Table Microsoft Internet Explorer ETE File Edit view Favorites Tools Help Back gt Q A Qsearch GaFavorites meda lt 4 B G B Address http 209 11 161 67 8118 process nsc_table cgi P60 Links gt 2 8e6 Enterprise Reporter Network Server y Database fd Routing Table Destination Gateway Delete 14 1 1 171 ae L Destination Network Mask Gateway 1 Add Delete Ifyou have no further changes on the routing table please click Apply button to apply the routing table now Apply E Done Fig 1 2 6 Ro
83. arch terms 146 filters 164 formats 170 Generate Chart box 153 how to generate 169 navigation bar icons 147 navigation path 146 record report for scheduled run 157 records 168 select record and columns to display 145 select deselect all records 167 report formats 171 Report Screen Elements 142 reporter exe icon 84 92 reporter mde file 89 94 reports bar chart 173 Categories 174 Category Groups 190 Category IPs 175 Category Sites 177 Category Users 176 diagnostic 65 ER Activity 101 IP Categories 179 IP Sites 181 IP Users 180 IPs 178 Page Objects 191 pie chart 172 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE INDEX Site Categories 187 Site IPs 188 Site Users 189 Sites 186 standard 171 User Groups 190 User Categories 183 User IPs 184 User Sites 185 Users 182 Reports pull down menu Report Layout 149 reports types of 174 restart the Server 55 restore data from backup 46 Routing Table screen 33 rules elapsed time 63 expiration 69 Save icon 149 schedule automatic reports 88 event 112 screen terminology 18 search by terms 146 for pages objects viewed 137 Search button 146 Secure Access screen 50 Select All button 167 Select All Deselect All buttons 167 Self Monitoring screen 47 Server add maintain routers 33 download patch 52 perform manual backup 44 restart 55 restore data from previous backup 46 set time 35 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GuiDE
84. arrow a report for that record displays More about Page Object reports is explained in subsequent sub sections and in Chapter 5 Reports 9 TIP Pages objects must exist within the date scope that was specified in order to be viewed The bottom of the report screen displays the username of the login ID used for this session Logged on as the Record number currently selected and the last number in the range of records obtained by the query Date Scope The Date Scope field is located at the top left portion of the screen Make a selection from the pull down menu for the time frame you wish to use in your query Month to Date Monthly Year to Date Daily Yesterday Today Month to Yesterday Year to Yesterday The range of dates within the specified scope displays above the Date Scope field Reports can be run for any data saved in the ER 3 0 s memory From 11 15 2002 To 11 15 2002 Date Scope Today X Display All Data Shown Search Fig 2 4 4 Date Scope field 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE 143 CLIENT USER SECTION CHAPTER 4 USING THE CLIENT 144 Month to Date this option generates the report for the range of days that includes the first day of the current month through today Monthly selecting this option opens the Enter a Date Scope box where you specify the range of months 5 Enter a Date Scope x Start Date mm yyyy 12 2002 End Date mm yyyy 01 2003 Go
85. ategory Groupings eee User Groupings e ee User Permissions o_o a gt chnologies com Server Statistics co if amp a Categories IPs Users Admin Details Pee Record Exi Default Options Server 209 11 161 98 Settings Specific searc Revision 2002 11 26 1405L Fig 2 3 1 Settings menu If you are logged in as the administrator the following options are available to you Event Schedule Category Descriptions Category Groupings User Groupings User Permissions and Default Options The Admin Details and Server Statistics selections documented in the Administrator Details sub section and Log In sub section in Chapter 2 also are avail able 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE CLIENT User SECTION CHAPTER 3 CUSTOMIZING THE CLIENT 4g NOTE If you are not the administrator you will only see options for Event Schedule My Account Server Statistics and Default Options Details about the My Account option can be found in the My Account sub section Click a button in this menu to open boxes or windows used for specifying your settings Click the XJ in the upper corner of the Settings box to exit Event Schedule The Event Schedule option is used for maintaining a sched ule for generating a customized report For this option Windows task scheduler must be running on your machine and a customized report must previously have been saved via the Record option
86. ation and pro ductivity The Enterprise Reporter 3 0 ER 3 0 from 8e6 Technologies is designed to readily obtain this information giving the user the ability to interrogate massive datasets through flexible drill down technology until the desired view is obtained This view can then be memorized and saved to a user defined report menu for repetitive scheduled execution and distribu tion Operations In simplified terms the ER 3 0 operates as follows the ER 3 0 Server box accepts log files text files containing Web access data from a source device such as 8e6 s R2000 Standard Edition or Enterprise Edition or the 8e6 R3000 Enterprise Filter 8e6 s proprietary programs normalize the transferred data and insert them into a MySQL database The ER 3 0 Client reporting application accesses this database to generate a virtually unlimited number of queries and reports 8E6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GuIDE 11 OVERVIEW Components Hardware e High performance server e One or more high capacity hard drives e Optional One or more Network Attached Storage NAS devices Software e LinuxOS e Graphical User Interface GUI application utilized by authorized administrators to configure and maintain the ER 3 0 Server e 8e6 Technologies proprietary programs for processing and organizing files transferred via Web access logging device s e MySQLdatabase e MSAccess Runtime e 8e6 Techno
87. atus 65 log into Client 99 log off the Server 24 log on the Server 21 log out of Client 107 Lotus Notes 154 205 configurations 205 Manual Backup button 44 Manual Restore button 46 MS Access Runtime 12 76 80 My Account button 133 change password 135 MySQL 11 12 56 77 78 90 97 NAS Network Attached Storage 12 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE INDEX navigation bar 147 navigation path 146 Network Attached Storage NAS 12 Network Diagnostics screen 37 Network Menu 26 Network Settings screen 31 Network Time Protocol NTP 36 NTP Network Time Protocol 36 ODBC Driver Open Data Base Connectivity 76 ODBC Driver install 77 Outlook Express 205 Page View Elapsed Time screen 62 Page Object report 191 password change Client administrator password 95 change Client password after installation 89 change database password 66 create for Administrator GUI 23 create for Client user 128 create for remote server s FTP account 43 patch Server 52 Pie Chart report 172 Ping 38 popup box window terminology 17 Print icon 154 Product Warranties section 195 pull down menu terminology 18 Quick Start Guide 19 20 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GuiDE 211 INDEX 212 radio button terminology 18 Record icon 157 Records field 168 remote server backup 45 report columns 164 Date Scope field 143 Double Break Information dialog box 152 elements 142 enter se
88. ay the Microsoft ODBC Setup alert box with a message indicating the driver has been successfully installed Microsoft ODBC Setup x Setup Succeeded Microsoft ODBC has been successfully installed Fig 2 1 6 Microsoft ODBC alert box 7 Click OK to close the alert box and to return to your desk top You can now install Microsoft Access Runtime 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GuIDE 79 CLIENT User SECTION CHAPTER 1 WORKSTATION CONFIGURATION Install Microsoft Access Runtime With the ODBC driver installed you are ready to install MS Access Runtime 1 Open the MS RUNTIME folder and click the es setup exe icon to display the MS Access Runtime Ready to Install dialog box setup exe fe Microsoft Access 2000 Runtime Ready to Install Emx Install Now Install Microsoft Access 2000 Runtime at C Program Files Microsoft Office ART oa Customize Em Choose the installation location for Microsoft Access 2000 Runtime Cancel Fig 2 1 7 Microsoft Access Runtime dialog box 2 Click the button corresponding to Customize to open the Installation Location dialog box 80 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE CLIENT User SECTION CHAPTER 1 WORKSTATION CONFIGURATION ie Microsoft Access 2000 Runtime Installation Location x Install Microsoft Access 2000 Runtime at Browse am Files Microsoft Office ART Available space o
89. ays by default when you first log on the Server or when the Box Mode option is selected from the Network menu See Figs 1 2 1 and 1 2 2 The box mode indicates whether the Server box is functioning in the live mode or in the archive mode When the box mode displays on the screen you can view the current mode set for the Server and can change this setting if necessary Live Mode Once your Server is configured and the Server box is set in the live mode it will receive and process real time data from the Web access logging device The Client reporting applica tion can then be used to capture data and create views Archive Mode In the archive mode the Server box solely functions as a receptacle in which historical archived files are placed In this mode old files placed on the Server can be viewed using the Client reporting application 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE 27 ADMINISTRATOR SECTION CHAPTER 2 CONFIGURING THE ER 3 0 SERVER 28 Change the Box Mode 1 Click the Change Mode button to display the two box mode options on the screen Enterprise Reporter 3 0 Microsoft Internet Explorer d o x Fie Edit View Favorites Tools Help Back gt Q A A Reach GyFavortes media Ey S w a Address Fay http 209 11 161 67 8118 process setboxmode cai 8e6 Enterprise Reporter Server y Database z 8e6 Enterprise Reporter e
90. b section under the Server Menu section in Chapter 2 Failure to properly shut down the Server can result in data being lost or corrupted 24 8E6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE ADMINISTRATOR SECTION CHAPTER 2 CONFIGURING THE ER 3 0 SERVER Chapter 2 Configuring the ER 3 0 Server Administrator GUI After logging on the Server the main screen of the Adminis trator GUI displays in your Web browser Z Enterprise Reporter 3 0 Microsoft Internet Explorer E ioj x Fie Edit view Favorites Tools Help Bak gt O A Qsearch fyFavorites Meda lt 3 Ee G A Address amp http 209 11 161 67 8118 process reporter cgi 8e6 Enterprise Reporter Server zj Database hd 8e6 Enterprise Reporter gne Be6 Technologies www 8e6technologies com Welcome to the Enterprise Reporter This box is in live mode now Change Mode E Done eg Internet Fig 1 2 1 Administrator GUI main screen The Administrator GUI is used for configuring and maintain ing the ER 3 0 Server Settings made in the Administrator GUI affect the Client reporting application On the main screen of the Administrator GUI there are three menus Network Server and Database Each menu contains options from which you make selections to access screens used for configuring your Server 8E6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 UseR s GuIDE 25 ADMINISTRATOR SECTION CHAPTER 2
91. body of the report includes data grouped into sections columns and rows according to your specifications Totals for each section display followed by a Grand Total at the end of the report The footer displays Categor Grand Total Sort Order Page Count Desc CategoryiiPs From 11152002 To 11952002 Criminal Skills IP Ste Count 203 411 161 198 4 203 411 161 217 1 User Count Page Count Objed Count Time Count 1 10 10 1 1 3 9 0 Totals tor Criminai Skills S Category Count 2 ory Employment IP Ste Count 203 1116012 3 203 11 160 26 1 2039 11 1611 3 209 11 161 205 1 209 11 161 218 1 209 11 161 77 1 13 19 1 User Count Page Count Objed Count Time Count 1 4 16 elecscooso Totals for Category Count 6 Empioyn ert 10 iry Opinion Politics and Religion iP Ste 209 11 16119 209 11 1611 203 41 161 220 Court ales2 ss6 User C 3 209 411 161 217 1 1 7 Totals for 1 Politics and Religon Category Count 4 2 ajaaa ojeowns ojoocoocoo la PNOO 3 Fiter None Gererated by 38 37 PM manager B06 Technologies Enterprise Reporter Page Toft Fig 2 4 23 Standard report format 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE 171 CLIENT USER SECTION CHAPTER 4 USING THE CLIENT the date and time the report was generated the page number and range of pages in the report selected Filter settings and username of the user
92. button Click the Apply button to display the confirmation screen indicating that your updated routing table is now being applied to the Administrator GUI Click the Back button on the confirmation screen to return to the Routing Table screen 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE ADMINISTRATOR SECTION CHAPTER 2 CONFIGURING THE ER 3 0 SERVER Time Settings screen The Time Settings screen displays when the Time Setting option is selected from the Network menu This screen is used for specifying the time zone and network time to be used by the Server when generating reports via the Client application Network Time Settings Microsoft Internet Explorer 0 x File Edit view Favorites Tools Help Back gt Q A Qsearch GaFavorites meda lt 3 B G 4 Address http 209 11 161 67 8118 processjtime cgi P60 Links gt l 8e6 Enterprise Reporter Network j Server y Database x Time Settings Region US ad Location Pacific z Save Enter local network time Server 1 128 59 35 142 protocol NTP Server 2 142 3 100 15 Server 3 129 132 98 11 Save NTP Update E Done ag Internet Fig 1 2 7 Time Settings screen NS Specify the Time Zone 1 Atthe Region pull down menu select your country from the available choices 2 If necessary at the Location pull down menu select the time zone for the specified regio
93. by Adding a User ceeeeee 131 Update User Group by Removing a User 0006 131 Edit Password or Delete User 0 eeeecseeeeeeeeetteeeeeeeenaaes 131 Change a User s Password s es 132 Delete a USET henii noan N 132 My ACCOUNT serer O E EEA 133 View Users in a User Group sssssesssssesssssessrressrrresrresssees 134 Change Password ccccceseceeseeeeeeeceeeeeeeeeeeeeeaeeesenaeeeteaes 135 Default Options nisni osas e aa aaa aliai 136 Set New Defaults 0 0 ceeecceesesceeeeeceeeeeeeeeeeeaeeeessaeeesas 136 Chapter 4 Using the Client seccceseeceeeeeeeeeeeeeeeseseeseneeeeeeeeeenens 137 Specific Search Function ccccccceecceeeeceeeeeeeeeeeeeeaeeeeeeeeeeeeeeeees 137 Specify Time Frame for the Search cceceeeeseeeeeseeeeeeees 138 Specify Type of Search to be Performed s 139 Specify Items to be Searched View Results eeeee 139 Warning Messages cceeeeeeeeeeeeeeeeeenaeeeeeeeeeaaeeeeeeeeeaaas 140 Page SearChi irimi raen aarre areira ien aren teaees 140 Object Search 20 2 ceecceeeceeeeeeeeeeeeeaeeeeeaeeeteeeeeeeenaeees 140 View Additional Information sesseeeessssssrrsssseerrrsssrrrnnsssrens 141 Report Screen Elements cccccccceceecceeceeneeeeeeeeeeeeeeeeseseeeeeneees 142 Date Scope napin a a a ea aaa aa aA 143 Display DUON eose r AE ESAR 145 Search DUIO Man a A A N 146 Navigation Path aeren ei EEE EE E ae 146 NAVIGATIO
94. d a Ifyou clicked in the checkbox for advanced properties upon clicking Finish the dialog box for the scheduled task opens 202 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GuiDE APPENDICES SECTION APPENDIX A Scheduled Reports C PROGRA 1 8E6TEC 1 Office LOGO dota Fig 4 1 9 Dialog box Task tab b If deactivated displays in the Run text box change the text to activated c Ifnecessary click the Schedule tab to modify schedule criteria Scheduled Reports m Ej M a a Fig 4 1 10 Dialog box Schedule tab 8E6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE 203 APPENDICES SECTION APPENDIX A d If entries were made in either tab click Apply If edits were made on the Task tab the Set Account Information dialog box opens Run as Password Confirm password Fig 4 1 11 Set Account Info box e Enter the password twice and then click OK to close the SetAccount Information dialog box and to display the Scheduled Tasks window zox Tne Ede Von Favorites Toe Advanced Help Back GQsearch Gyrolders 3 li GE X A E CAPR A ime a ay fol BI Add Scheduled Task Ee lscheduled Reports At 4 30 PMevery 4 30 00 PM Scheduled Tasks This Folder contains tasks you ve scheduled For Windows Windows automatically performs each task at the scheduled time For example you can schedule
95. d and Install the Client sub section in this chapter e Download the Client e Uninstall the Client Install New Release 8E6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE CLIENT User SECTION CHAPTER 1 WORKSTATION CONFIGURATION Install the ODBC Driver 1 Open the ODBC DRIVER folder to display folders contain ing ODBC drivers for Microsoft Windows 9x based and NT based operating systems nix Fie Edit View Favorites Tools Help ess ja ODBC DRIVER gt Eao lt Back 2 Qsearch Gyrolders 3 AS GE X A E Addr SOL ODBC MYSQL ODBC 9x FORNT ODBC DRIVER Select an item to view its description See also My Documents My Network Places My Computer 2 object s jo bytes B My Computer Ui Fig 2 1 1 ODBC folder 2 Click on the folder corresponding to your machine type e MYSQL ODBC FOR 9x ODBC driver for Windows 98 andME e MYSQL ODBC FORNT ODBC driver for Windows 2000 NT 4 0 and XP 3 With the folder of your choice opened click the SETUP EXE icon to open the Microsoft ODBC Setup window and dialog box SETUP EXE 8E6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GuIDE 77 CLIENT User SECTION CHAPTER 1 WORKSTATION CONFIGURATION Microsoft ODBC Setup x Welcome to the Microsoft Open Database Connectivity ODBC Setup utility Setup installs and configures Microsoft Open Database Connectivity components Choose Continue to in
96. desk Save View Prit E mail Export Record Gri Groups I Site Information atwola com atwola com a User URL P 11 15 2002 5 57 29 am f209 11 160 105 11 15 2002 6 53 12 AM 209 1116011 zoso G 209 1116011 209 11 161 172 209 11 161 172 y l209 11 161 172__ http l209 11 160 106_ 209 11 160 106 pi AABEZKC GIF 209 11 160 106 ALLERY FRAGMENTSJAAAAABBZKD GIF 209 11 160 121 pper is 11 15 2002 6 30 15 AM 209 11 160 121 11 15 2002 8 35 58 AM 209 11 161 199 209 11 160 179 i209 11 160 179 i209 11 161 199 f 209 11 161 199 209 11 161 146 209 11 161 146 11 15 2002 9 06 56 AM 209 11 161 146 11 15 2002 9 14 30 AM 209 11 161 199 209 11 161 199 209 11 161 199 209 11 161 199 11 15 2002 9 18 18 AM 209 11 160 107 11 15 2002 9 18 19 AM 209 11 160 107 dis SALLERY FRAGMENTS ARAAABEZKC GIF RYJFRAGMENTSJAARAABBZKD GIF tive GALLERYJFRAGMENTS AARAABBTOY GIF ALLER V FRAGMENTS ARARABBTOZ GIF ALLERV FRAGMENTS ARARABBTOY GIF Logged on as manager zj Record Ia 4 T sinjo 75 Fig 2 5 18 Objects report screen 8E6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE 191 Cuient USER SECTION CHAPTER 5 REPORTS If searching for objects if the date range that was specified includes both live and archive data currently stored on the Server a warning message displays to inform you that if yo
97. ds that populated tables in the database Error Entries This log displays alist of query errors File Watch Log This log shows alist of records that were imported from one machine to another 3 Click the Xl in the upper right corner of the popup window to close the window Change Database Password NOTE You can only change the database password if the Client application has already been configured Refer to the Client User Section Chapter 1 Workstation Configuration for more information The default username is manager and the default password is 8e6ReporT 1 Inthe Old Password field enter the password previously set up for accessing the Client application If this password has never been changed type in 8e6ReporT exactly as shown here using upper and lowercase alphanumeric characters For security purposes an asterisk displays for each character entered Inthe New Password field enter a unique alphanumeric password in upper and or lowercase characters This password is case sensitive For security purposes an asterisk displays for each character entered 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE ADMINISTRATOR SECTION CHAPTER 2 CONFIGURING THE ER 3 0 SERVER 3 Inthe Verify Password field re enter the password in the exact format used in the New Password field An asterisk displays for each character entered at this field 4 Click the Change button to display th
98. e Group I z Tech Add To Group E Go Add to User Go Delete From Group Remove User From Group Add User Edit User Close Fig 2 3 15 User and Group Information box Using the User and Group Information box you can maintain the list of users and user groups set up to access the Client To exit this option click Close Add User When adding a user who will be authorized to access the Client you must first set up the user s username and pass word then specify the group s in which the user will belong 128 8E6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GuiDE CLIENT User SECTION CHAPTER 3 CUSTOMIZING THE CLIENT 1 Click the Add User button to open the Enter Username and Password dialog box Username lI Password Confirm Password Cancel Ok Fig 2 3 16 Add User 2 Type inthe Username 3 Type in the alphanumeric Password in upper and or lowercase characters Your entry displays as a series of asterisks for security purposes 4 Type in the same characters in the Confirm Password field 9 TIP Click Cancel if you wish to return to the User and Group Information box without saving your entries 5 Click Ok to open an alert box displaying the message User Added 6 Click OK to close both the alert box and the dialog box Ly NOTE The username is added to the User pull down menu in the User Information frame When the User and Group Infor
99. e Count or Time Count Each of these selections corresponds to an available column on the report screen To include only top records enter the number of records and click the Top button To include all records click the All button After making selections in this box click OK to close the box and to view the report in a window See View Print the Report for view print options 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE CLIENT User SECTION CHAPTER 4 USING THE CLIENT Generate Chart box The Generate Chart box opens If you made a selection from the Reports pull down menu to view a report in the pie chart or bar chart format you will be prompted to specify viewing printing criteria in the Generate Chart box Enterprise Reporter l x Generate Chart using z Go Fig 2 4 13 Generate Chart box Entries made in this box further define how the generated report will display and print Make a selection from choices available in the pull down menu Category Count IP Count User Count Object Count Page Count Site Count or Time Count Each of these selections corresponds to an available column on the report screen After making your selection in this box click Go to close the box and to view the report in a window See View Print the Report for view print options 8E6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GuIDE 153 CLIENT USER SECTION CHAPTER 4 USING THE CLIENT 1
100. e current month through yesterday e Year to Yesterday this option generates the report for the range of days that includes the first day of the current year through yesterday Display button The Display button is located beneath the Date Scope field Click the Display button to open the Display Information box where you specify the number of records you wish to view on the screen and include in the report and how these records will be sorted in the generated report 3 Display Information x Top jo By Page Count Fig 2 4 7 Display Information box Specify the manner in which records will be sorted by select ing an available choice from the pull down menu Category Count IP Count User Count Object Count Page Count Site Count or Time Count Each of these selections corresponds to an available column on the report screen 8E6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE 145 CLIENT USER SECTION CHAPTER 4 USING THE CLIENT 146 To include only top records enter the number of records and click the Top button To include all records click the All button By clicking one of these buttons the box closes and the screen displays rows of records corresponding to the number of records specified and a label to the right of this Display button showing the specified criteria Search button The Search button is located beneath the Display button Click the Search button to open the Search box
101. e from Monday through Friday 8 a m to 5 p m PST After hours support is available for emergency issues only Requests for assistance are routed to a senior level techni cian through our forwarding service Contact Information Domestic United States 1 Call 1 888 786 7999 2 Select option 2 International 1 Call 1 714 282 6111 2 Select option 2 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GuiDE 193 TECHNICAL SUPPORT PRODUCT WARRANTIES SECTION E Mail For non emergency assistance e mail us at support 8e6technologies com Address 8e6 Technologies 828 W Taft Avenue Orange CA 92865 Support Procedures When you contact our technical support department 194 You will be greeted by a technical professional who will request the details of the problem and attempt to resolve the issue directly If your issue needs to be escalated you will be given a ticket number for reference and a senior level technician will contact you to resolve the issue If your issue requires immediate attention such as your network traffic being affected or all blocked sites being passed you will be contacted by a senior level technician within one hour Your trouble ticket will not be closed until your permission is confirmed 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE TECHNICAL SUPPORT PRoDUCT WARRANTIES SECTION Product Warranties Standard Warranty 8e6 Technolo
102. e screen confirming that the password has been changed 5 Click the Back button of the browser window to return to the Tools screen Expiration screen The Expiration screen displays when the Expiration option is selected from the Database menu This screen shows Database Expiration Microsoft Internet Explorer E Fie Edit View Favorites Tools Help Back gt OA A Asearch Favorites Meda B S w a Address ja http 209 11 161 67 8118 process expire cai 8e6 Enterprise Reporter Network y Server gt Database Expiration Status as of 2003 03 24 13 14 16 2003 01 01 00 00 00 2003 03 23 01 04 57 Total number of week s stored 10 week s Current live data vearweekno date scope 200310 200313 2003 03 02 01 00 03 2003 03 23 01 04 57 Total number of live week s 4 week s Date scape for total data Current archive data vearweekno date scope 200301 200309 2003 01 01 00 00 00 2003 03 01 01 04 57 Total number of archive week s Bweek s Database disk space utilization 24 used database spacestotal database space 2 88 11 89 Gbytes Target percentage of live data 40 Last 8 weeks hits day average 675225 Estimated total week s of live data eek s Estimated total week s of archive data eek s Estimated number of week s until next expiration 14 week s wi wi Change Settings Hitsiday Percentage of live data Calculate Estimated total week s of live data week s E
103. eae aaa Aa e ana e bth sestyteass beat 53 8E6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE CONTENTS Shut DOWN SCreen cceeceeeeececeeeeseneeeeeeesesneeeeeeessnsneeeeeeeess 55 Server Action Selections cccccccceeessteeeeeeeeessteeeeeeees 55 Perform a Server Action cccccccssssseeeeeeesesseeeeeseesaes 56 Database Menu c cccsecceecceeeeeeeeeeeeeeeeeeeteeseeeeseeceaeeaeees 57 User Name Identification screen eeeeeeeeeeeeeeeeeees 57 View the User Name Identification screen 006 60 Configure the Server to Log User Activity 0 c08 60 Static IP Assignment cccceeeeee cette eteeeeeeeseeeeeteaaeeeeaes 61 Identification Timeout ccc cecsccseceeeceeeeeeeeeeeeeeeeeeeeeess 61 Deactivate User Name Identification cceeee 62 Page View Elapsed Time screen eee eeeeeeeeeeeeennteeeeeeeeaes 62 Establish the Unit of Elapsed Time for Page Views 63 Elapsed Time Rules cccceeceeeeseeceeeeeenseeeeeeeeeeneeees 63 TOOIS SCLOGN ccc ceccee cee ee eee e E T 64 View Diagnostic Reports cceeeeeeeseeeeneeeeeeeeeeeeeees 65 View Database Status LOGS ceeececeeeeeeeeeeeeeeneeeees 65 Change Database Password c sccsccesestteeeeeeessees 66 Expiration Seregi se nehre ie kea aa Ti 67 Expiration Screen Terminology cccceeceeeeseeeeeees 68 Expiration RUICS
104. ee 37 PUG 225 cecvesie E E E 38 Trace ROUTE x savy iieiea nnar a a a aa eaaa i 39 Serv r Memi cee hei rents ra Eeer EREE at ENRERE sel REER TERIER 41 Backup SCIOGMN eierens E E ATERA EE EEEN E ATE 41 Backup Frocedures oele a 42 Set up Edit External Backup FTP Password 05 43 Execute a Manual Backup eeeeeeeeeeeentaeeeeeeeeenaae 44 Perform a Remote Backup ccceeseeeeeeeesteeeeeeeeeenaes 45 Perform a Restoration to the ER 3 0 Server 0 46 Self Monitoring Screen c cceceeceeeeeeeeeeeeeeeeeeeeeeesetaeeeteaes 47 View a List of Contact E Mail Addresses c0e 48 Set up and Activate Self Monitoring 0 ccccceeeeee 48 Remove Recipient from E mail Notification List 48 Deactivate Self MOnitoring cccececeeeesseeeeetteeeteeeees 48 Server Status screen sescccivescasctecaciecieccnecchabasasdecavacataeseteaanss 49 View the Status of the Server cccsecceeeeessteeeeeeeeneaees 49 Secure ACCESS SCreen ccccccccceecsseeceeeeesescneeeeeeeeesteeeeeeeess 50 Activate a Port to Access the Server ccssseeeeeeeeees 51 Terminate a Port Connection ccceececeeessteeeeeeeeenaees 51 Software Update SCreen ccccccceeeeeeeeeneeeeeeeeeeeeieeeteneees 52 View Installed Patches ccccceeeeeeeeeeeeeeeeeeeeeeneteeaeees 53 Retrieve a Patch cccceceeceeceeeeeeencnceaeceeeeeeeeeeeeeeeteens 53 Instala Pateh Aee a
105. eees 96 LOGI a a a ite Ay atacacednem betas ete oats 99 Server SlAUSUCS cirurgia aa tet eet eats 100 Date SCOPES cccccceeeeeeeeeeeeneeeeceaeeeeeeeeeseeaaeeesaaeeeneaes 100 Expiration MIO eetere ae inal 101 AREAS ee are A NEEE 101 Navigate the Main Menu ececceeceeeeeecteeeeeeeeenteeeeeetees 105 BUON S iss cesesitctahs esa EA fidelity act ghasitesdnd 106 ICONS i keri beat aan tii bite 106 LOG OUt aa aae arar ran aa ae raaa aai Aaa ra de ead es 107 Chapter 3 Customizing the Client cccseccssseeeessseeeeeeeeeeeesneneees 108 GUNS Ge E E E AEA A E E 108 Event Schedules aeaeaie aaa raa eeraa aetas 109 View Details or Edit a Scheduled Event cseeeee 110 View Details for a Scheduled Event c cceeeee 110 Edit a Scheduled EVemnt cccccceeeeeseeeeeseneeeestaeersees 111 Schedule an Event 0 ccceeecececeseeeeeeceeeeeeeeeeeeeeeeeesaaeeesas 112 Delete a Scheduled Event ccccceeeceeeeeteeeeeesteeeeeeeees 113 Category Descriptions ccceeceeeeeeeeeeceeeeeneeeeseaeeeetsaaeeeeeas 113 View Details for a Filter Category cccccceeseeeeeseteeeeees 114 Update a Filter Category ceccccececeeeeeeeeeeeeeseeeesenaeeeeees 114 Add a Filter Category ccccccessceececeeeeeseeeeeeeeeeeeeneeseeneees 115 Category Groupings ranea a aae eaaa an aasa Sanada Kaanak 116 Group Information frame ceeceeeeeeeeeeeseteeeeeeeeeeeeneeeees 117 Add a Category
106. eeess 26 Box Modei scicfechue es danane daad a adaa a aenea ada Poaceae tee 27 Live Mode riiin ei i al ec ted adi aad 27 Archive Mode 2 eceeeeeeceeecaeceeecaeeeeeeeeeeeeeeeeeteeess 27 Change the Box Mode cccccceeeeeeeeecteeeeeeeeeeeeneeees 28 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE CONTENTS Add Edit Delete Administrators screen s es 29 View a List of Administrators c cccceeceeeeeeeeeeeeeeees 30 Add an Administrator cccceceeeeeeeeeeeeeeeeeeenseeneeeaeees 30 Edit an Administrator s Login ID saene 30 Delete an Administrator c ccccccccecceceeeeeeeeeeeeeteeeeeess 31 Network Settings screen ccccceeeeeeeeseneeeeeceeeeeeeeeeeeeeneees 31 Set up Edit IP Addresses eccccceeseeesecteeeeeeeeeeeeeneees 32 Routing Table SCreen ccccecceeeeeeeeeeeenneeeeeeeenaeeeeeeeeeaaas 33 View a List of Routers ccceceeeeeeeeeeeeeeeeeeneeeaeeeeeeees 33 Adda ROUGH nut tet ee deere Siete ete 34 Delete a Router cecceceeeeeseeceeeeeceeeeeeeeeeeeeeeeeeeeeeetees 34 Time Settings screen oo eecceececeeeeeeceeenaeeeeeeaeeeeeneeeeesaaeeeeeas 35 Specify the Time Zone ccceccceeeseeeeeeeeeeeeeeneeeeeseaeeseens 35 Specify Network Time Protocol Servers eceeeee 36 Update the Time on the Serve cccccceseeeeeesteeeteees 37 Network Diagnostics screen cccceeeeseeeeeeeeeeeeteeeeeeeeee
107. eeks hits day average the average number of hits on the Server per day based on the last eight weeks of data stored on the Server The following data that displays is current as of the last changes made in the Change Settings section of the screen Estimated total week s of live data the number of weeks of live data the Server will store based on your specifications This number is affected by the hits day on the Server and the maximum number of weeks of data the Server is able to hold The number of weeks of live data to be stored can be changed by making a new entry in the Percentage of live data field in the Change Settings section of this screen and saving the result of your calculations that displays below in the Estimated total week s of live data field Estimated total week s of archive data the number of weeks of archive data the Server will store based on your specifications This number is affected by the hits day on the Server and the maximum number of weeks of data the Server is able to hold The number of weeks of archive data to be stored can be changed by making a new entry in the Percentage of live data field in the Change Settings section of this screen and saving the result of your calculations that displays below in the Estimated total week s of archive data field Estimated number of week s until next expiration the number of weeks from this week that data on the Server will expire 8E6 TECHNOLO
108. ent settings have been specified in the configuration of the Web access logging device causing it to log external traffic To resolve this issue the Web access logging device should be modified to log activity only within the network If a firewall is used it should be set up to prevent logging NetBIOS requests outside the network NOTE Depending on the type of Web access logging device you are using there may not be a configuration parameter for segment settings A Be sure the time zone specified for the ER 3 0 is the same for each Web access logging device the ER 3 0 uses Failure in executing this setup will cause inconsistencies when users logging times are reported especially if IP ID is activated If multiple Web access logging devices are used be sure to identify the subnets assigned to each of these devices as users cannot be tracked solely by IP address A If using IP ID note that user login times are established for set periods of 15 minutes and if more than one user logs onto the same machine during that time period the activity on that machine will be identified with the first user who logged onto that machine For example the first user logs on a machine for three minutes and then logs off The second user logs on the same machine for 11 minutes and then logs off The first user logs back on that machine for 16 minutes All 30 minutes are logged as the first user s activity 8 amp 6 TECHNOLOGIES ENTERPRISE R
109. eport to run and Creator of the schedule login username In the Record field at the bottom of the box the number of the selected record displays along with the total number of records scheduled events Q TIP The selected record is designated by an arrow in the grey box to the left of a row To select another record click the grey box in that row to display the arrow You also can select another record by clicking any of the four arrow buttons in the Record field In the order in which they display in the Record field clicking these buttons moves you to the first record the record prior to the selected record the record following the selected record and the last record View Details fora Scheduled Event To view additional information on an event click the grey button in the Edit column for that event This action opens the Add Event to Schedule dialog box 110 8E6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GuiDE CLIENT User SECTION CHAPTER 3 CUSTOMIZING THE CLIENT ScheduledEvents amp 3 Add Event to Schedule xi Name Interval Last Creator Delete Edit gt Category Weekly Name Kategory manager _ paiy Daily Report ToRun Category Report X manager Sites Report Weekly manager When to Run Weekly z Day of the Week wednesday z Add Event Start Time 08 00 AM Refresh Cancel Update I Record 4 lt 1 gt gt the of Le Lte Fig 2 3 3 Add Event to Schedule dia
110. es z cE g im S fel Back Categories IPs Users Sites Category User Exit Save View Print E mail Export Record Groups Groups Fig 2 4 10 Navigation bar Back icon Clicking the Back icon Back returns you to a prior screen if you have viewed other reports during this session Categories icon Clicking the Categories icon tegories displays the report showing categories set up for your Web access logging device s 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE 147 CLIENT USER SECTION CHAPTER 4 USING THE CLIENT IPs icon Clicking the IPs icon s displays the report sorted by user IP address Users icon 3 Clicking the Users icon Users displays the report sorted by username Sites icon Clicking the Sites icon Sites displays the report sorted by visited sites Category Groups icon tm Clicking the Category Groups icon rouss displays the report sorted by user defined category groups if category groupings were previously estabished under the Settings menu option User Groups icon B U Clicking the User Groups icon Groups displays the report sorted by user defined user groups if user groupings were previously established under the Settings menu option 148 8E6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GuiDE CLIENT User SECTION CHAPTER 4 USING THE CLIENT Exit icon Clicking the Exit icon Exit returns you to the main menu Reports Report Layout field The Rep
111. etails Fig 2 2 1 Client Login window 9 TIP Administrators who access the Client application for the first time should change the administrator password as de scribed on the next pages This ensures that only the administra tor will be able to modify server components 8E6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE CLIENT User SECTION CHAPTER 2 ACCESSING THE CLIENT Administrator Details To change the password of the administrator or to modify server components including the manager s username and password click the Admin Details button to open the Admin Form popup box x Admin Password lI Change Admin Password Server Info Fig 2 2 2 Admin Form popup box Change the Administrator Password Ly NOTE The administrator password is different than the manager password the latter which is used at the Password field in the login window 1 Inthe Admin Password field if this password has never been changed type in the default password admin exactly as shown here in lowercase letters Otherwise enter the administrator password 2 Click the Change Admin Password button to display the Changing Admin Password dialog box 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 UseR s GuIDE 95 CLIENT USER SECTION CHAPTER 2 ACCESSING THE CLIENT x Changing Admin Password New Password ll Again l Cancel Ok Fig 2 2 3 Changing Admin Password box 3 In the New Password
112. f live archive data fields in the Status section e the Estimated number of week s until next expiration field may display anew figure based on the new settings you saved When the next database expiration runs all other fields in the Status section will reflect the new calcula tions 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 UseR s GuIDE 73 ADMINISTRATOR SECTION CHAPTER 2 CONFIGURING THE ER 3 0 SERVER 9 TIP 8e6 recommends that you set up your Server to store more live data than archive data for the benefit of administrators and managers who generate reports via the Client application Report processing times are slower when generating reports that include non indexed data If your Server is set up to store only live data you will be able to store less data than if you store both live and archive data since indexes require additional storage space 74 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE CLIENT USER SECTION INTRODUCTION CLIENT USER SECTION Introduction This section of the User s Guide provides instructions to administrators on how to install software on workstations to run the Client application and information to managers on how to utilize this application to generate report views and interpret results Before installing the ER 3 0 Client application the ER 3 0 Server must be fully configured and the Structured Query Language SQL server must be installed on the network
113. field enter an alphanumeric pass word in upper and or lowercase characters 4 Inthe Again field re enter the password in the exact format used atthe New Password field 5 Click the OK button to accept your changes and to close the popup box As a result of this action a confirmation message displays Microsoft Access x Password has been successfully changed Fig 2 2 4 Password alert box 6 Click OK to close the alert box and to return to your desk top View Modify Server Information In addition to changing the administrator password the Client s administrator can modify a set of server components such as manager usernames and passwords for accessing the Client application 96 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE CLIENT User SECTION CHAPTER 2 ACCESSING THE CLIENT 1 Inthe Admin Password field of the Admin Form popup box see Fig 2 2 2 if the administrator password has never been changed type in the default password admin exactly as shown here in lowercase letters Otherwise enter the administrator password 2 Click the Server Info button to display the Server and ODBC Information box Server and Program Options Server and ODEC Information Windows DSN tf MySQL Hostname or IP f209 11 161 76 MySQL Database Name fogd Username manager Database Password ieaoo O Port if not 3306 o SQL Command on Connect Poo Cancel Save and Quit F
114. gies warrants the medium on which the 8e6 product is provided to be free from defects in material and workmanship under normal use for period of one year the Warranty Period from the date of delivery 8e6 Technolo gies entire liability and customer s exclusive remedy if the medium is defective shall be the replacement of the hardware equipment or software provided by 8e6 Technologies 8e6 Technologies warrants that the 8e6 product s do es not infringe on any third party copyrights or patents This warranty shall not apply to the extent that infringement is based on any misuse or modification of the hardware equipment or soft ware provided This warranty does not apply if the infringe ment is based in whole or in part on the customer s modifica tion of the hardware equipment or software 8e6 Technologies specifically disclaims all express warranties except those made herein and all implied warranties includ ing without limitation the implied warranties of merchantabil ity and fitness for a particular purpose Without limitation 8e6 Technologies specifically disclaims any warranty related to the performance s of the 8e6 product s Warranty service will be performed during 8e6 Technologies regular business hours at 8e6 Technologies facility 8E6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GuIDE 195 TECHNICAL SUPPORT PRODUCT WARRANTIES SECTION 196 Technical Support and Service 8e6 Technologies will
115. gs Group Information and Group Definitions To exit this option click Close Group Information frame The Group Information frame displays to the left in the Cat egory Group Setup box In this frame you can add rename or delete a category group Any category groups that were created display in the list box in this frame Adda Category Group 1 Inthe field to the left of the Add button type in the name for the category group 2 Click the Add button to add this entry to the list box above and to open an alert box displaying the message Group added successfully 3 Click OK to close the alert box Ly NOTE The category group you added also displays in the Group Name pull down menu in the Group Definitions frame to the right Rename a Category Group 1 Select the category group from the list box by clicking on your choice to highlight it 2 Click the Rename button to open the Group Rename dialog box 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE 117 CLIENT USER SECTION CHAPTER 3 CUSTOMIZING THE CLIENT 118 3 Category Group Se x Group Informatie eee 3d x New Name Shopping Cancel Ok Delete Delete Item 4dd To Group Close Fig 2 3 9 Edit a Category Group Name 3 In the New Name field edit the category group name 9 TIP Click Cancel if you wish to return to the Category Group Setup box without saving your modifications 4
116. he function it will perform By clicking a specific filter button for a record more in depth analysis is provided for that record AAA UNNS Categories Category Categoryf Category IPs Users Sites piMipassed OGS A i yi E C Af ft is ae a SL Vv Banner Ads Fig 2 4 20 Filters Columns Columns for specified item counts display in the body of all report screens By clicking a column header all records in the report will sort by that column You can toggle between ascending and descending counts by clicking the same column header twice The column for the current report type does not display and therefore cannot be selected Page Count 39 531 73 047 gt 2719 A 60 xf Fig 2 4 21 Count columns 164 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GuiDE CLIENT User SECTION CHAPTER 4 USING THE CLIENT e Category Count This column displays the number of categories a user has visited or the number of categories included within a given site Categories are set up for the Web access logging device filter via the Settings menu option Itis possible for a site to be listed in more than one category so even if a user has visited only one site this column may count the user s visit in two or three catego ries IP Count This column displays the number of sites or categories visited by the IP address on the user s machine User Count This column displays the number of
117. his workstation b Password enter the alphanumeric case sensitive password ofthe user c Interval specify the interval of time when reports will be generated every 15 or 30 minutes every hour or every 2 4 12 or24hours d Click the Next button e Tobypass this option click the Skip button Lg NOTE 8e6 recommends that you select the automatic report option and set up reports to run each hour After clicking either the Next or Skip button in the Automatic Report Setup window the Wizard indicates that the instal lation is complete 8e6 Enterprise Reporter Clien InstallShield Wizard Complete L When you click Finish InstallShield will close and your installation will be complete To launch the 8e6 Enterprise Reporter Client click on the shortcut placed on your desktop or use the start menu sne Be Technologies Back Finish Cancel Fig 2 1 18 Installation complete 8E6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE CLIENT User SECTION CHAPTER 1 WORKSTATION CONFIGURATION 8 Click the Finish button to close the Wizard and to return to your desktop where you will find a shortcut to the Client application reporter mde file Enterprise Reporter Update the Server Address and Password A WARNING Before you can use the Client you must change the entry for the Server address and database password 1 Launch the Client application by clicking on the Enterprise Reporte
118. i aeni ara a eiea iaa Sia nisin taeda ae 12 SOWA a AE E E N E as 12 Environment Aaaa peak aaaea oada naa aeaeaei eoio 13 Client Workstation Requirement ccccccecceeeeeceeeeeeeeeeeeestaeeeeees 13 Network Requirements 0 eeeceeeceeeeeenceeeeeeeeeenaaeeeeeseeenaaeeeeeeeeeaaees 13 How to Use this Manual 0 ceccecceceeeeeseeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeneeeeeeneees 14 OLrQANiZatiOn ma ad a aa da aaia 14 CONVEMLONS eroriren AEAEE 15 TOrMINnOlOGY reren aa E O 16 ADMINISTRATOR SECTION nsssssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nenne 19 Introduction ie a a aaae aaa a a aeaa aae e ada aa aaia 19 Chapter 1 Accessing the Server ccscccsseeeesssseeeeesseeseseeeeeesseeeeeees 20 Preliminary Network Settings cccceeeeeeeeeeeeeeeeeceeeeeeeeeeeeeneeees 20 Procedures for Accessing the Server sesssesieserresrrrrrrssen 20 Procedures for Logging On Off the Server ccesseeeeesseenteees 21 Log OM aie eh etna ae eee Matas 21 Logging on the First Time eeeeceeceeeeeeenneeeeeeeennaeeeeeeeeeaaas 21 Specify the Server s function cceeeeeeeeeeeeetteeeeeeeeees 22 Set up an Administrator Login ID cceceeeeeeeeeeeeeeeeeeeeeees 23 Og Offida a aan ain atic oni ld 24 Chapter 2 Configuring the ER 3 0 Server scccssccssseeeeseseeneeeeeees 25 Administrator Gul e eia cava iaatanen Vain tiated 25 Network Menu ccccee cece ee eeeeeeeee eae eeaaaeaaeaaeeaeceeeeeeeeeeeeeeee
119. ication screen displays when the IP ID option is selected from the Database menu This screen is used for configuring the Server to identify users based on the IP addresses of their machines their usernames and or their machine names Information set up on this screen is used by the Client when logging a user s Internet activity 8E6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 UseR s GuIDE 57 ADMINISTRATOR SECTION CHAPTER 2 CONFIGURING THE ER 3 0 SERVER 8e6 Enterprise Reporter Server gt Database aj User Name Identification Enable Disable P ID Microsoft Username Lookup m IPD M Static IP assignment M Identification timeout 3hours 7 Replace IP with text label anonymous Instant Static IP Update To create a table of Static IP and Machine Name instantly Update Please enter the IP Machine amp Username you wish to ignore below One Name Per Line IP to ignore Machine to ignore Username to ignore Fig 1 2 21 User Name Indentification screen with IP ID activated 58 8E6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 UsER s GUIDE ADMINISTRATOR SECTION CHAPTER 2 CONFIGURING THE ER 3 0 SERVER As the administrator of the Server you have the option to either enable or disable this feature for logging users activi ties by usernames machine names and or IP addresses of machines WARNINGS A The ER 3 0 will generate NetBIOS requests outside the network if IP ID is activated and if no segm
120. ient application will only work if connected to an ER 3 0 Server WinZip Self Extractor xi This version of the ER3 0 client requires ER3 0 server software version 1 04 or later Please confirm with your Sysadmin that this requirement is met before continuing with the installation Do you wish to continue Yes No Fig 2 1 11 Warning dialog box 2 Click Yes to open the dialog box for the self extracting Zip file WinZip Self Extractor Reporter exe 8e6 Technologies Enterprise Reporter Client Cancel About Fig 2 1 12 Reporter exe self extracting Zip file Click the Setup button to extract the contents of the file to your machine After the contents of the file are extracted the installation Wizard installs itself on your machine then takes you through the steps of the installation process 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE CLIENT User SECTION CHAPTER 1 WORKSTATION CONFIGURATION ix Welcome to the InstallShield Wizard for 8e6 Enterprise Reporter Client The InstallShield Wizard will now install the 8e6 Enterprise Reporter Client on your computer To continue click Next 8e6 Technologies lt Back Cancel Fig 2 1 13 Installation Wizard 4 Click the Next button to tell the Wizard to search your machine for pertinent files that were installed 8e6 Enterprise Reporter Client Setup F 3 x Welcome to the InstallShield Wizard for 8e6 Enterpr
121. ig 2 2 5 Server and ODBC Information box 3 The following fields can be viewed and edited if necessary Windows DSN case sensitive Data Source Name of the OBDC driver default is mysqldrvr e MySQL Hostname or IP IP address of the ER 3 0 Server e MySQL Database Name case sensitive database name default is logdb Username case sensitive alphanumeric manager username to be used at the Username field in the Client login window default is manager 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 UseR s GuIDE 97 CLIENT USER SECTION CHAPTER 2 ACCESSING THE CLIENT 98 e Database Password case sensitive alphanumeric manager password to be used at the Password fieldin the Clientlogin window defaultis 8e6ReporT A WARNING This password must be the same password entered on the Tools screen in the Administrator GUI Port if not 3306 port number default is blank or zero SQL Commandon Connect SQL command when connection is made default is blank 4 The next step differs depending on whether entries were made in the Server and ODBC Information box e Ifedits were madein this box click the Save and Quit button to exit the Client and to return to your desktop To re access the Client you will need to launch this applica tion again e To exitthis box without making modifications click the Cancel button to close this box and to return to the login window 3 NOTE The only components you
122. ing version of the Client on your machine Download the Client 1 Go to http www 8e6technologies com tools er html to access the Web page Enterprise Reporter ER Tools Upgrades Tools 82 86 TECHNOLOGIES ENTERPRISE REPORTER 3 0 UsER s GUIDE CLIENT User SECTION CHAPTER 1 WORKSTATION CONFIGURATION D About Us D gt Solutions D Ses Database D Press Room Enterprise Reporter ER Tools D Business Partners 0 Chanai Pahat One of the benefits of 8e6 product service is the speed at which bug fixes security fixes and function updates are made available for the you online As a service to Be6 customers we ve made it easier than ever to keep your 8e6 up to date in this fast paced Internet Select the necessary download and you will be prompted to save the file You can also right click on the link and choose Save Target As Internet Explorer or Save Link As Netscape Choose a location you can easily remember Double click on the file and follow the installation instructions Technical Support o Contact Us If you have any question about whether you need a certain tool or patch for your Enterprise Reporter please send your question to suppori Gebtechnologies com or read the installation note and description of each patch before proceeding Upgrades Tools Release Name Date Requirements Synopsis Documents 3 06 upgrade to the latest ER 3 06
123. is currently activated the e mail address of the Master Administrator displays on this screen along with any other contacts set up as Choice one four Set up and Activate Self Monitoring 1 2 3 5 Click the radio button corresponding to YES Enter the Master Administrator s E Mail Address In the Send e mail to e mail address fields enter up to four e mail addresses of persons authorized to receive automated notifications Entries in any of these four fields are optional If e mail addresses were entered in any of the four optional e mail address fields click inthe Choice one Choice four checkboxes corresponding to the e mail address es Click the Save button to activate self monitoring Remove Recipient from E mail Notification List 1 To stop sending emergency notifications to an e mail address set up in the list remove the check mark from the checkbox corresponding to the appropriate e mail ad dress Click the Save button to remove the recipient s name from the e mail list The Master Administrator and any remaining e mail addresses in the list will continue receiving notifica tions Deactivate Self Monitoring 1 2 Click the radio button corresponding to NO Click the Save button to deactivate self monitoring 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE ADMINISTRATOR SECTION CHAPTER 2 CONFIGURING THE ER 3 0 SERVER Server Status screen The Server Statu
124. ise Reporter Client The InstallShield Wizard will now install the 8e6 Enterprise Reporter Client on your computer Tan inua alial hant A Searching for installed files This may take several minutes HH SHN 8e6 Technologies Fig 2 1 14 Searching for files 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GuIDE 85 CLIENT User SECTION CHAPTER 1 WORKSTATION CONFIGURATION 5 Once all pertinent files have been located click Next to select the folder in which the Client application will be installed 8e6 Enterprise Reporter Client Setup i x Choose Destination Location Select folder where Setup will install files B Q Setup will install 8e6 Enterprise Reporter Client in the folder listed below To install to this folder click Next To install to a different folder click Browse and select another folder Destination Folder ree Enterprise Reporter Client Browse InstallShield lt Back Next gt Cancel Fig 2 1 15 Specify folder for Client installation 6 Click Next to install the Client application on your machine 8e6 Enterprise Reporter Client Setup i x Setup Status InstallShield is now installing the 8e6 Enterprise Reporter Client software on your computer C 48e6 Technologies 8e6 Enterprise Reporter Client Reporter mde InstallShield Fig 2 1 16 Installing the Client application 86 8 amp 6 TECHNOLOGIES ENTERPRISE
125. isplays the amount of time a user spends at a given site Each page detected by a user s machine adds to the count If a browser window is opened to a certain page and left there for an extended time period and that page is refreshed by either the user or a banner ad the counter starts again and continues as long as Web activity is detected If that Web page contains an active banner ad that refreshes the page every 10 to 30 seconds 8E6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE CLIENT User SECTION CHAPTER 4 USING THE CLIENT a user could show an incredibly high page count and many minutes even though only one page was opened by that user Select All Deselect All buttons The Select All and DeSelect All buttons display at the bottom of the screen beneath the username ID These buttons affect the checkboxes preceding the rows of records Logged on as manager Select All DeSelect All Record lt 1 gt pif of 24 Fig 2 4 22 Select All and DeSelect All buttons By default check marks display in all checkboxes which means that all records will be included in the report view or in the printed report To include only specified records in the report de select a record by clicking in the checkbox to remove the check mark To de select all items click the DeSelect All button To include a record click in the checkbox to add a check mark To include all records click the Select All button 8
126. lays in a window or on a screen When displayed as a non stationary object the arrow points to the item that was selected in a list When displayed as a button the arrow is static By clicking on this button depending on the direction of the arrow the previous item or the next item in a list displays or is selected e button an object in a dialog box window or A ne pply screen that can be clicked with your mouse to execute a command e checkbox a small square ina V Choice one dialog box window or screen used for indicating whether or not you wish to select an option This object allows you to toggle between two choices By clicking in this box a check mark or an X is placed indicating that you selected the option When this box is not checked the option is not selected e dialogbox aboxthatopens EET x in response to a command This ER ae will N work when connected to an ERIII Server A Do you wish to continue made in a window or screen and requires your input You must choose an option by 16 8E6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 UsER s GUIDE OVERVIEW clicking a button such as Yes or No or Next or Can cel to execute your command As dictated by this box you also might need to make one or more entries or selections prior to clicking a button e field anarea Current Settings i i Live Data 23 2002 to 52 2002 week year a ea Online Archive _to_week year
127. lete Wizard that indicates the Client application has been uninstalled 8e6 Enterprise Reporter Client Setup Maintenance Complete InstallShield Wizard has finished performing maintenance operations on 8e6 Enterprise Reporter Client HH SHN 8e6 Technologies lt Back Finish Cancel Fig 2 1 24 Maintenance Complete 6 Click the Finish button to close the Wizard and to return to your desktop Follow the procedures documented in Install the Client to install the new version of the Client application Be sure to update the Server address and password 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE 93 CLIENT USER SECTION CHAPTER 2 ACCESSING THE CLIENT 94 Chapter 2 Accessing the Client Launch the Client Application Launch the Client application by clicking on the Enterprise Reporter icon reporter mde file Enterprise located on your desktop or in the folder where Reporter the icon was saved Login window The login window displays when you access the Client application This window serves as a portal for managers to log into the Client and gives the administrator access to popup windows for changing passwords and modifying a set of server components 8e6 Technologies Enterprise Reporter 8e6 Enterprise Reporter Client s 8e6 Technologies www_ 8e6technologies com Username I Revision 2002 09 11 1559L Password Server 209 11 161 76 Login Admin D
128. lick OK to close the login dialog box and to go to the main screen of the Administrator GUI 3 NOTE When logging on the Server for the first time the main screen displays with a message as shown in the example in Logging on the First Time Follow the directions in this sub section before proceeding If you are logging on during a subsequent session the main screen displays as in Fig 1 2 1 If you have not set up your own user name and password see Set up an Administrator Login ID Logging on the First Time If you are logging on the Administrator GUI for the first time the main screen displays with a message that asks you to specify the Server s function Fig 1 1 1 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GuiDE 21 ADMINISTRATOR SECTION CHAPTER 1 ACCESSING THE SERVER E Enterprise Reporter 3 0 Microsoft Internet Explorer File Edit View Favorites Tools Help Back gt O A A Asearch Favorites meda B 3 E Add ress http 209 11 161 103 8118 7 co Links A 8e6 Enterprise Reporter Network 7j Server y Database fal 8e6 Enterprise Reporter g2 Beb Technologies www 8e6technologies com Welcome to the Enterprise Reporter Before you begin please select the server s function Enterprise Reporter functions as a reporting server able to capture logs and generate reports Enterprise Reporter functions as an archive server able to hold logs for storage
129. list of users make an entry in the Filter field using the wild card andclickthe Apply Filter button to only display the users you specified To select from users in the list box click onthe user s to highlight your choice s After making all choices click Add to Individuals to include the selected users to the group orclick Add to Exceptions to exclude the users from the group 9 TIP In the Individual Adds Removes frame if you know which users you would like to add exclude to from the group you can bypass the step for showing all users and making your selections To use this shortcut enter the criteria in the Filter field along with the wild card and then click the Apply Filter button to display your results in the list box 8E6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE CLIENT User SECTION CHAPTER 3 CUSTOMIZING THE CLIENT 4 After you have made your entries click Close to close the popup box 5 Refresh the display in the Group Definitions frame list box by making another selection from the Group Name pull down menu then re selecting the user group you just set up or modified The following information displays in the Group Definitions frame list box when a selection is made from the Group Name pull down menu e Ifan entry was made inthe Username Pattern frame Username Pattern and the character s you entered display s e Ifentries were made inthe IP Range frame IP RANGE
130. llowing the selected record and the last record Update a Filter Category 1 Click the grey button in the Update column for the category you wish to modify This action opens the Add a New Category dialog box Add a New Category x Short Name BANNER Descriptive Name Banner Ads Cancel Update Fig 2 3 6 Update a Filter Category A WARNING While the Short Name can be edited 8e6 recommends that you do not change this name Doing so will make that filter category unusable 8E6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE CLIENT User SECTION CHAPTER 3 CUSTOMIZING THE CLIENT 2 Edit the Descriptive Name This description for the filter category displays in the Categories column on the report screen 9 TIP Click Cancel to return to the Category Information box without saving your edits 3 Click Update to accept your modifications and to open the alert box with the message Category Updated 4 Click OK to close both the alert box and the dialog box The update you made displays in the Category Information box Add a Filter Category A WARNING Any filter category you add can be edited but cannot be deleted 1 If you wish to add a filter category in the Category Informa tion box click the Add New Category button This action opens the Add a New Category dialog box 3 Add a New Category x Short Name Descriptive Name Cancel Add Fig 2 3 7 Add a Filter Category 2
131. log box and Scheduled Events The following information displays in this dialog box Name assigned to the scheduled event selected Report to Run interval When to Run the report Day of the Week to run the report if the report is a daily report and Start Time to run Edita Scheduled Event 1 Inthe Scheduled Events box click the grey button in the Edit column for the event you wish to modify This action opens the Add Event to Schedule dialog box In this dialog box you can change the Name ofthe report e make different selections as necessary from the pull down menus for Report to Run When to Run and or Day of the Week e change the Start Time for running the report 9 TIP Click Cancel if you wish to return to the Scheduled Events box without saving your edits 2 Click the Update button This action opens an alert box with the message Event added to schedule 3 Click OK to close both the alert box and the Add Event to Schedule dialog box 4 Click the Refresh button to display your edits in the Sched uled Events box 8E6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE 111 CLIENT USER SECTION CHAPTER 3 CUSTOMIZING THE CLIENT 112 Schedule an Event Ly NOTE To schedule an event a report must already have been saved using the Record option 1 Inthe Scheduled Events box click the Add Event button to open the Add Event to Schedule dialog box Add Event to Schedule gt x Name
132. logies proprietary application employed by report users for generating views and reports 12 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE OVERVIEW Environment Client Workstation Requirements Minimum system requirements include the following 450 MHz CPU 256 MB RAM 1024 x 768 display 1 GB free hard drive space Windows 98 2000 NT 4 0 or XP operating system Internet Explorer IE Version 5 0 or later Network Requirements High speed connection from the ER 3 0 Server to the Web access logging device s High speed connection from the ER 3 0 Server to the Client workstation s 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GuIDE 13 OVERVIEW How to Use this Manual Organization This User s Guide is organized into the following sections Overview This section provides information on the ER 3 0 application and how to use this manual to help you configure the ER 3 0 Server and Client Administrator Section Refer to this section for informa tion on configuring and maintaining the ER 3 0 Server via the Administrator GUI application Client User Section This section includes information on configuring and using the Client application Tech Support Product Warranties Section This section contains information on technical support and product warranties Appendices Section Appendix A provides information on using the Scheduled Task Wizard to schedule a report to
133. mation box is refreshed by clicking the Close button to close it then clicking the User Permissions button in the Settings menu to re open it the username also displays in the Add to User pull down menu in the Group Information frame 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GuiDE 129 CLIENT USER SECTION CHAPTER 3 CUSTOMIZING THE CLIENT 130 You must now add the user to a user group by making entries in either the User Information frame or the Group Information frame While both frames contain similar contents each serves a different function The User Information frame is used for maintaining a list of authorized users while the Group Information frame is used for maintaining user groups User Information frame In the User Information frame you can add a user to a user group or remove a user from a user group Add User to a User Group 1 Select the User from the pull down menu If the user has been added to other groups these groups display in the list box below From the Add To Group pull down menu select the group to which the user should be added Click Go to open an alert box displaying the message Group added Click OK to close the alert box and to display the group name in the list box above Remove User from a User Group 1 Select the User from the pull down menu The user s group s display s in the list box below Select the group from which the user
134. might change after installation are the username and password and the IP address of the Server Contact 8e6 Technologies customer service before changing the IP address from the one assigned the Client during installation 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE CLIENT User SECTION CHAPTER 2 ACCESSING THE CLIENT Log In In order to log in the Client you must enter the manager username and password in the login window 8e6 Technologies Enterprise Reporter E 8e6 Enterprise Reporter Client sss ss 8e6 Technologies www 8e6technologies com Username l Revision 2002 09 11 1559L Password J Server 209 11 161 76 Login Admin Details Fig 2 2 6 Client Login window 1 Inthe Username field type in your username If you have not had your username changed enter the default username manager in lowercase letters as shown here 2 Inthe Password field type in your password If you have not had your password changed enter the default pass word 8e6Repo rT using upper and lowercase letters as shown here A series of asterisks displays for each charac ter entered gg NOTE Manager usernames and passwords can be modified in the Admin Form popup box of the Client accessible via the Admin Details button 3 Click the Login button to display the ER Server Information popup box 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GuIDE 99 CLIENT USER SECTION CHAPTER 2 ACC
135. minate all connections click Stop All Stop Stop All Ifyou want to start a new connection enter the port and click Start Port Start E Done o Internet Fig 1 2 15 Secure Access screen 50 8E6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 USER s GUIDE ADMINISTRATOR SECTION CHAPTER 2 CONFIGURING THE ER 3 0 SERVER Activate a Port to Access the Server 1 After the administrator at the customer s site authorizes you to use a designated port to access their Server enter that number at the Port field 2 Click the Start button to activate the port This action enters the port number in the list box above replacing the text No connection TIP Follow steps 1 2 to activate additional ports Z Server Secure Access Microsoft Internet Explorer a zi5i x File Edt view Favorites Tools Help l Back gt A Qsearch Gy Favorites Media 3 B Som B Address http 209 11 161 67 61 18 process ERsetopenaccess cai z co Links z A 8e6 Enterprise Reporter Server y Database hd Secure Access Ifyou want to terminate a connection select the pon and click the Stop button To terminate all connections click Stop All Stop Stop All Ifyou want to start a new connection enter the port and click Start Port 55 Isen Done T ag intemet Fig 1 2 16 Port entries Terminate a Port Connection 1
136. n be sure that the application is not currently open on your ma chine 1 After downloading the new release of the Reporter exe file to your machine if you ir saved that file to your desktop click the Reporter exe icon to open the warning dialog box see Fig 2 1 11 Reporter exe 2 Click the Yes button to open the dialog box for the self extracting Zip file see Fig 2 1 12 3 Click the Setup button to extract the contents of the file to your machine After the contents of the file are extracted the installation Wizard installs itself on your machine Since a previous version of the Client application is already installed on your machine the old version must be uninstalled before you can install the new version as indicated by the message in the alert box x A The 8e6 Enterprise Reporter Client is already installed on your computer In order to continue with the installation we must un install your previous version When the un install is complete run the setup again Fig 2 1 22 Information alert box 92 86 TECHNOLOGIES ENTERPRISE REPORTER 3 0 UsSER s GUIDE CLIENT User SECTION CHAPTER 1 WORKSTATION CONFIGURATION 4 Click OK to open the confirmation dialog box for uninstalling the application Confirm File Deletion ig x Do you want to completely remove the selected application and all of its components cme Fig 2 1 23 Confirmation dialog box Click OK to display the Maintenance Comp
137. n A selection from this menu is required if your Server is located in the United States or in the Pacific Islands 8E6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GuIDE 35 ADMINISTRATOR SECTION CHAPTER 2 CONFIGURING THE ER 3 0 SERVER 36 3 Click the Save button A WARNING The time zone set for the ER 3 0 should be the same one set for each Web access logging device to be used by the ER 3 0 These like settings ensure consistency when tracking the logging times of all users on the network Specify Network Time Protocol Servers IP addresses of servers running Network Time Protocol NTP software are entered in the Server fields NTP is a time synchronization system for computer clocks throughout the Internet Your ER 3 0 Server will use the actual time from clocks at the IP addresses you ve specified 1 Enter or edit an IP address in each appropriate field e Inthe Server 1 field enter the IP address of the primary NTP server to be used for clock settings on your Server e Inthe Server 2 field enter the IP address of the second ary NTP server The time from this server willbe used by your Server if the IP address for the primary server fails to be accessed by your Server e Inthe Server 3 field enter the IP address of the tertiary NTP server The time from this server will be used by your Server if the IP addresses for the primary and secondary servers fail to be accessed by your Server 2 Click the Sa
138. n local hard disks aac 6142MB 3645MB 19MB 3626MB Fig 2 1 8 Installation Location dialog box 3 Atthe Install Runtime field specify the location where the application will be installed The default path is C Program Files Microsoft Office ART Q TIP 8e6 recommends that you create a folder named 8e6 SQL on your local C drive and install Access Runtime in this folder 4 After specifying the installation path click OK to reopen the Access Runtime Ready to Install dialog box see Fig 2 1 7 5 Click the button corresponding to Install Now to begin installing the application j Installing Microsoft Access 2000 Runtime loj x Verifying installation tasks SESS Fig 2 1 9 Installing Access Runtime dialog box 86 TECHNOLOGIES ENTERPRISE REPORTER 3 0 UseR s GUIDE 81 CLIENT User SECTION CHAPTER 1 WORKSTATION CONFIGURATION An alert box pops up with message to inform you when the installation is complete 6 Click OK to close the alert box and to return to your desk top You can now download and install the Client application Download and Install the Client After the ODBC driver and MS Access Runtime are installed the Client application should be downloaded from 8e6 s Web site and installed on your machine This sub section includes instructions for downloading and installing the Client application for the first time and for installing a new release to replace an exist
139. n your choice to highlight it 4 To select the next category from the list press the Ctrl key on your keyboard then use the mouse to click on the category to highlight it 5 After all categories for the group are selected click the Add To Group button in the popup box to display the alert box with the message Categories Added 6 Click OK to close the alert box and to add all selected categories to the list box in the Group Definitions frame 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE 119 CLIENT USER SECTION CHAPTER 3 CUSTOMIZING THE CLIENT amp Add To Group p xj Group Porn Categories r Group Definitions Group Name Porn 7 R Rated Obscene Tasteless Obscenities Delete Item Add To Group Search Engines Self Help Shopping Server 209 11 161 98 Revision 2002 12 27 1614L Fig 2 3 10 Add Categories to the Category Group 7 Click the XJ in the upper right corner of the Add To Group popup box to close it Delete a Category from a Category Group 1 Select a category group from the Group Name pull down menu to display in the list box all categories for that cat egory group 2 Select the category to be removed by clicking on your choice to highlight it 3 Click the Delete Item button to display the alert box with the message Group deleted successfully 4 Click OK to close the alert box and to remove the category from the list box fo
140. nt Count Count Court Tech 34 98 1 11 809 87 194 244 681 12 914 Sales 34 95 1 11 724 85 303 243 394 12 762 Adm in 31 6 1 3 909 18 082 1 293 2 744 Support 32 3 1 4 967 10 745 8 216 3 006 Totals 131 202 4 32 409 201 324 497 584 31 426 4 Total User Grou Fig 2 5 17 User Groups report 190 8E6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 UsER s GUIDE CLIENT User SECTION CHAPTER 5 REPORTS Page Object Reports Page Object reports are only available from page object count report screens or from find pages objects report screens Page object count screens are accessible from any main report screen by either clicking the Search button and per forming a search for specified criteria or by clicking the down arrow to the right of the Page Count or Object Count columns for a specified record Find page object screens are available by clicking the Spe cific Search button in the main menu TIP If searching for pages if the date range that was specified is outside the scope of live data currently stored on the Server a warning message displays to inform you that if you wish to proceed the report will take a longer amount of time to generate 8e6 Enterprise Reporter From 11 15 2002 12 00 AM To 11 15 2002 11 59 PM Date Scope Today z WEEE Stes Detailed Object Information Report Layout No Breaks F ser Information 209 11 160 105 amp s o 28 amp E I IP Information 209 11 160 105 ibs Gaus IRS Se Eh Genie
141. om the filter categories in the pull down menu Category items are set up under the Category Descriptions option from the Settings menu e Client to perform a search on the activity of a specific user enter either the username e g tjohnson or IP address of the user s machine e g 209 11 160 174 e Site to perform a search on activity at a specific Web site visited by clients users enter the domain or site address e g yahoo com or icg com Specify Items to be Searched View Results In the final step for specifying your search criteria you must indicate the type of items you wish to search Pages or Objects Find Pages click this button to search for Web pages that were accessed Results display in a report in your browser window showing the Date and URL for each Web page matching the search criteria A hyperlink to the page is included so you can visit that page e Find Objects click this button to search for objects that were viewed image files JavaScript files flash files etc Results display in a report in your browser window showing the Date and URL for each object matching the search criteria Ahyperlink to the object is included so you can visit that item 8E6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GuIDE 139 CLIENT USER SECTION CHAPTER 4 USING THE CLIENT Warning Messages Page Search When the Find Pages button is clicked if the date and time range that
142. on the Server The date displays in the YYYY MM DD format and the time displays in military time 1 24 hours using the HH MM SS time format The third line displays the last date and time in the range of archive data currently stored on the Server using the same format as in the second line of data Total number of archive week s the number of weeks represented in the archive data date scope e Database disk space utilization the percentage of space currently being used on the hard drive for both live and archive data If ahigh percentage displays you may want to expire data in the near term see Change Data Storage Settings e used database space total database space the amount of space in Gigabytes currently being used on the hard drive for both live and archive data and the total amount of space in Gigabytes Gbytes on the hard drive allocated to database storage Target percentage of live data the percentage of live data to be stored on the Server If this figure is 100 only live data will be stored If this figure is less than 100 the re maining percentage to be stored will be archive data The percentage that displays can be changed by entering and saving a different figure in the Percentage of live data field inthe Change Settings section of this screen 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 UseR s GuIDE 71 ADMINISTRATOR SECTION CHAPTER 2 CONFIGURING THE ER 3 0 SERVER 72 Last 8 w
143. on the network accesses a Web site this activity is logged as one or more visit s to that site The amount of time a user spends on that site and the number of times he she accesses that site is tracked according to the following rules e Auser will be logged as having visited a Web site one time if the amount of time spent on any pages at that site is equivalent to the value entered at the Elapse Time field or less than that value For example if the value entered at the Elapse Time field is 10 seconds and if the user is at a site between one to 10 seconds on the same page or on any other page within the same site the user s activity will be tracked as one visit to that Web site e Each time the user exceeds the value entered at the Elapse Time field the user will be tracked as having visited the site an additional time For example if the value entered at the Elapse Time field is 10 seconds and the user remains at a Web site for 12 seconds two visits to that site will be logged for him her Each session at a Web site is tracked as one or more visit s depending on the duration of the session A session is defined as a user s activity at a site that begins when the user accesses the site and ends when the user exits the site 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 UseR s GuIDE 63 ADMINISTRATOR SECTION CHAPTER 2 CONFIGURING THE ER 3 0 SERVER 64 For example if the value entered at the Elapse Time
144. only to live data currently stored on the Server Live data can include Web pages and objects and will always include the in dexes for these items Objects include images from Web pages and items such as JavaScript files and flash files 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE CLIENT User SECTION CHAPTER 2 ACCESSING THE CLIENT Objects Date Scope this date scope pertains only to objects currently stored on the Server If this date scope overlaps the date ranges for indexed and non indexed data currently stored on the Server both live and archive items will be included in this date scope Expiration Info In the Expiration Info frame the following data displays Data Space Utilization the percentage of database storage space currently being used on the ER 3 0 Server to be live data the percentage of data that is set to be live data stored on the Server Weeks until next expiration the number of weeks from this week that data on the Server will expire Estimated date of next expiration the date scheduled for the next automatic database expiration ER Activity In the ER Activity frame you specify the type of chart you wish to generate that will show details on the number of hits on the Server within a specified time period In the From and To fields today s date displays 1 Click in the From date box and enter the first date in the date range in the M D YYYY or MM DD YYYY forma
145. orts field Po s displays on Categories IPs Users Sites Category Groups and User Groups report screens Make a selection from the Reports pull down menu Reports in the standard report format are available for all main report groups Pie chart and bar chart formats are available for Categories Category Groups and User Groups reports The Report Layout field Report Layout No Breaks z displays on Page and Object report screens Make a selec tion from the Report Layout pull down menu for the type of report you wish to view Save icon The Save option lets you capture the report that currently displays on your screen A generated report format is used for the saved report Clicking the Save icon 5a e opens the Output To dialog box in which you specify the output format for the report 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE 149 CLIENT USER SECTION CHAPTER 4 USING THE CLIENT 150 Select Format Cancel m Rich Text Format a Jutput C zl off Selection Fig 2 4 11 Output To dialog box Choose the output format from the list box by clicking on your selection Microsoft Excel xls HTML html MS DOS Text txt Snapshot Format snp or Rich Text Format rtf Click OK to close the Output To dialog box and to open the Output To popup window where you save the report to a designated folder in the specified output format View icon The View option helps
146. ount Time Count IP Only 10 1 15213 0 109 Totals for 209 11 161 208 10 4 15213 0 109 Site Count 1 Site 209 11 160 22 User IP Count Category Count Page Count Object Count Time Count IP Only 13 1 3850 0 26 Totals for 209 11 160 22 13 1 3850 0 26 Site Count 1 Site 209 11 160 21 User IP Count Category Count Page Count Object Count Time Count IP Only 12 1 3443 0 30 Totals for 209 11 160 21 12 A 3443 0 30 Site Count 1 Fig 2 5 16 Site Users report 8E6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GuIDE 189 CLienT User SECTION CHAPTER 5 REPORTS Category Groups Report Category Group reports are only available if category groups are set up via the Category Groupings Settings option from the main menu These reports give you the flexibility to view user defined criteria in the format of your choice and to compare activity by user defined groups Reports can be generated in standard pie chart or bar chart formats User Groups Report User Groups reports are only available if user groups are set up via the User Groupings Settings option from the main menu These reports are used for analyzing the activity of users set up in a user defined group and for comparing activity by user groups Reports can be generated in stan dard pie chart or bar chart formats Sort Order Page Count Desce User Groups From 12 26 2002 To 12 26 2002 Category IP User Site Page Object Time User Groups Count Count Count Cou
147. our system 1 Delete any current e mail accounts residing in Outlook or Outlook Express 2 If Outlook is currently installed with your Microsoft Office system uninstall Outlook but not Outlook Express 8 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE 205 APPENDICES SECTION APPENDIX B Steps for Installing and Configuring Lotus Notes Step 1 Install Lotus Notes Install and configure Lotus Notes to connect to your network s Lotus Domino server Ly NOTE Check with your System Administrator if you are unsure about your settings Step 2 Configure Microsoft Mail Client Make the following configurations for the Microsoft Mail Client from the control panel 1 When running the Internet Connection and Internet Ex plorer e mail client wizard be sure the e mail address is set to the Internet address of your Lotus Notes account Ly NOTE If this account has not yet been set up in Lotus Domino create it now and then run the e mail client wizard 2 When the e mail account wizard requests the server address use the IP Address only notthe Lotus Name of your Lotus Domino server Q TIP These settings also can be generated directly by using the mail settings in the Windows control panel Again any previous non Lotus Notes accounts must be deleted Step 3 Verify Internet Explorer Settings 1 Open Internet Explorer 2 Go to Tools gt Internet Options gt Programs tab 3 Check you
148. ox to the left of a row To select another record click the grey box in that row to display the arrow You also can select another record by clicking any of the four arrow buttons in the Record field In the order in which they display in the Record field clicking these buttons moves you to the first record the record prior to the selected record the record following the selected record and the last record 3 Click the X in the upper right corner of the popup box to close it Define a User Group When defining a user group you can add and or exclude users to from that group Modifications to a user group can be made at any time as necessary 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE CLIENT User SECTION CHAPTER 3 CUSTOMIZING THE CLIENT 1 Select a user group from the Group Name pull down menu Any users previously entered display in the list box in this frame 2 Click the Add To Group button to open the popup box where you define users to be added excluded to from the group amp Add users to group Sales f xj Username Pattern IP Range Pattern From Add Pattern To Use as wild card Add IP Range Individual Adds Removes Use as wild card Filter Apply Filter Show All 209 11 160 173 209 11 160 174 Add to Individuals Add to Exceptions Fig 2 3 14 Add Users to group 9 TIP To view a list of all users go to the Individual Adds Remove
149. p drives are damaged Restore the database from the most recent remote backup and repro cess raw logs up to the current date and time As you can see it is critical that raw logs are available to bridge the gap between the last database backup and the present time and more frequent backups local and remote result in less catch up time required for reprocessing raw logs Set up Edit External Backup FTP Password In order to back up the ER 3 0 Server s database to a remote server an FTP account must be established for the remote server g NOTE In the External Backup FTP Account frame the login name that will be used to access the remote server displays in the Username field This field cannot be edited 1 Inthe Password field enter up to eight characters for the password The entry in this field is alphanumeric and case sensitive For security purposes an asterisk displays for each character entered 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GuIDE 43 ADMINISTRATOR SECTION CHAPTER 2 CONFIGURING THE ER 3 0 SERVER 44 2 Inthe Confirm Password field re enter the password in the exact format used in the Password field An asterisk displays for each character entered in this field 3 Click the Apply button to save your entries The updated Account ID will be activated after two minutes Execute a Manual Backup In addition to performing on demand backups in preparation for a disaster recovery
150. porter Report in the Subject line of the e mail message Click the E mail button to open the Output Format box amp Output Format p xj Format Cancel Ok Fig 2 4 15 Output Format box From the Format pull down menu choose the output format for the report Microsoft Excel xls MS DOS Text txt Snapshot Format snp or Rich Text Format rtf Click Ok to dispatch the e mail The report is sent as an attachment to the e mail message LS NOTE The report attached to the e mail message will look like the report that is saved when using the Save option for Microsoft Excel MS DOS Text Snapshot Format or Rich Text Format 8 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GuIDE 155 CLIENT USER SECTION CHAPTER 4 USING THE CLIENT Export icon The Export option lets you export raw data from the report that displays on your screen 5 Clicking the Export icon Export opens the Export To File box in which you specify the format for exporting the raw data xl Export Type s Cancel Export Fig 2 4 16 Export to File box From the Export Type pull down menu choose the format for the report Ansii Text File txt Comma Delimited Text File csv Microsoft Excel File xls HTML File html or Rich Text File rtf Click the Export button to open the Save File popup window to designate where the exported data will be saved 156 8 6 TECHNOLOGIES ENTERPRISE REPORTER
151. provide initial installation support and technical support for up to 90 days following installation 8e6 Technologies provides after hour emergency support to 8e6 server customers An after hours technician can be reached by voice line Technical support information Online http www 8e6 com techsupport Toll Free 888 786 7999 press 2 Telephone 1 714 282 6111 press 2 E mail support 8e6technologies com Have the following information ready before calling technical support Product Description Purchase Date Extended warranty purchased Plan Reseller or Distributor contact Customer contact 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE TECHNICAL SuPPoRT PRoDUCT WARRANTIES SECTION Extended Warranty optional The extended warranty applies to hardware and software of the product s except any misuse or modification of the product s or product s located outside of the United States The extended warranty does not include new product up grades Hardware parts will be furnished as necessary to maintain the proper operational condition of the product s If parts are discontinued from production during the Warranty Period immediate replacement product s or hardware parts will be available for exchange with defective parts from 8e6 Technologies local reseller or distributor Extended Technical Support and Service Extended technical support is available to customers
152. r E mail and Newsgroups settings to make sure they are set to Outlook Express not Lotus Notes 206 8 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE INDEX INDEX add edit delete administrators 23 Add Edit Delete Administrators screen 29 Admin Details button 89 95 99 administrator e mail contact setup 47 log in to Server 23 Administrator Details 95 Administrator GUI 25 alert box terminology 16 archive data setup on Server 67 terminology 68 arrow terminology 16 automatic reporting 87 Back icon 147 back up data internal on demand backup 44 to remote server 45 backup procedures 42 Backup screen 41 Bar Chart report 173 Box Mode screen 27 button terminology 16 Categories icon 147 Categories reports 174 Category Descriptions button 113 category group add additional groups 119 how to add 117 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GuiDE 207 INDEX 208 Category Groupings button 116 Category Groups icon 148 Category Groups report 190 Category IPs report 175 Category Sites report 177 Category Users report 176 change database password 66 charts bar chart 173 Generate Chart box 153 Hits By Day Week Month 101 pie chart 172 checkbox terminology 16 Client change settings 108 diagnostic reports 65 download and install 82 ER Server Information 100 install new release 92 login 99 log out 107 main menu 105 update password 89 update Server
153. r atwola com MilefadsEnd js 1115 2002 8 2816 AM 209 11 160 106 http Jar atwola com creative G ALLER Y FRAGMENT S AAAAABBZKC GIF 1175 2002 8 2816 AM 209 11 160 106 http Har atwola com icreative G ALLER Y FRAGMENT S ASASABBZKD GIF 1115 2002 8 30 13 AM 209 11 160121 http ar atwola com ile adsVVrapperjs 1115 2002 8 30 15 AM 209 11 160 121 http ar atwola com Mile adsEnd js 1115 2002 8 35 58 AM 209 11 161 199 http Var atwola com Mile adsSniff3 js 1115 2002 8 3825 AM 209 11 160 179 http ar atwola comMfile adsVvrapperjs 1115 2002 8 38 28 AM 209 11 160 179 http ar atwola com Mile adsEnd js 11 15 2002 8 58 21 AM 209 114 161 199 http ar atwola com creative G ALLERY FRAGMENT S AAAAABBZKC GIF 1115 2002 8 58 22 AM 209 11 161 199 http ar atwola com creative G ALLERY FRAGMENT S ASASABBZKD GIF 1145 2002 9 08 50 AM 209 11 161 146 http Har atwola com Mile adsVVrapper js 1145 2002 9 0850 AM 209 11 161 146 http ar atwola com Mile adsP opup2 js 1145 2002 9 08 56 AM 209 11 161 146 http ar atwola com Mfile adsEnd js Fig 2 5 19 Objects report 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE TECHNICAL SuPPoRT PRoDUCT WARRANTIES SECTION TECHNICAL SUPPORT PRODUCT WARRANTIES SECTION Technical Support For technical support visit 8e6 Technologies s Technical Support Web page at http www 8e6technologies com techsupport index html or contact us by phone by e mail or in writing Hours Regular office hours ar
154. r Count Page Count Object Count Time Count Altemative Journals 1 2 76 0 Banner Ads 7 1 114 86 Employment 4 1 0 2 0 Entertainment 2 1 1 20 0 Kids and Teens 2 1 2 149 0 Magazines 2 1 2 38 0 News 5 1 8 183 1 Passed 28 1 1659 305 86 Search Engines k 1 2 0 0 Shopping 4 1 0 7 0 Sports i 1 1 24 0 Totals for 209 11 161 77 51 11 17 890 94 IP Count 1 Fig 2 5 6 IP Categories report 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE 179 Cuient User SECTION CHAPTER 5 REPORTS IP Users The IP Users report is broken out by IP address with each IP address showing Count column Totals IP Count Totals display for each IP address and the Grand Total for all IP addresses displays at the end of the report Sort Order Page Count Desce P Users From 1415 2002 Top 15 by Page Count To 1115 2002 IP 209 11 160 11 User Site Count Category Count Page Count Object Count Time Count IP Only 2 1 2978 61279 4 Totals for 209 11 160 11 2 4 2978 61279 4 IP Count 1 IP 209 11 161 198 User Site Count Category Count Page Count Object Count Time Count IP Only 2 5 2830 0 110 Totals for 209 11 161 198 2 5 2830 0 110 IP Count 1 IP 209 11 161 77 User Site Count Category Count Page Count Object Count Time Count IP Only 45 11 17 890 96 Totals for 209 11 161 77 45 11 17 890 96 IP Count 1 IP 209 11 161 95 User Site Count Category Count Page Count Object Count Time Count IP Only 1 1 17 0 5 Totals for 2
155. r User Groups report screens are additionally available by clicking on icons for these topics Though each screen displays data pertinent to your specifica tions all screens have basic elements in common Under standing the function of these elements is critical since the usage of these tools determines the results of your query l feb Tectmahopies Enterprise Repartes Repat omn For FB Be Gm pee ius wm HAD 23 FRPS sjsigigj Fig 2 4 3 Categories report The top of the report screen displays the date range for the selected Date Scope the type of data Top or All selected to Display the navigation path for the current report view and the report view selection made at the Reports field 8E6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE CLIENT User SECTION CHAPTER 4 USING THE CLIENT The body of the report includes columns pertinent to the report selection that was made populated by rows of records resulting from the query Each row is preceded by a checkbox After each record columns of grey filter boxes display These boxes are followed by columns of statistics for tracking user activity on the Internet by Category Count IP Count User Count or Site Count and by Page Count Object Count and Time Count A down arrow displays to the right of the Page Count and Object Count for each record By clicking this
156. r box needs to be rebooted for example when applying certain hardware configurations You will need to use this option if the box mode has been changed or after an IP address has been entered in the Network Settings screen During the Hard ware Restart process files normally FTPed to the Server are routed to a problem directory in the logging device 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 UseR s GuIDE 55 ADMINISTRATOR SECTION CHAPTER 2 CONFIGURING THE ER 3 0 SERVER When the Server is running again these files are FTPed to the Server Shut Down the Server s Hardware The Shutdown Hardware option should only be selected if the Server s hardware must be completely shut down for example if the Server box will be physically relocated When this option is selected the Server box shuts off and files normally FTPed to the Server will be routed to a problem directory in the logging device When the Server is rebooted these files will be FTPed to the Server Restart the Server s Software The Restart Software option should be selected if daemons fail to run and or the database needs to be started again When this option is selected the MySQL database is rebooted Shut Down the Server s Software The Shutdown Software option should be selected if a patch needs to be installed on the Server When the Shutdown Software option is selected the MySQL database shuts off and no files are FTPed to the Server
157. r each Category and the Grand Total for all catego ries displays at the end of the report Sort Order Page Count Desc CategoryiSites From 11 15 2002 To 1115 2002 Category Passed Site User Count IP Court Page Count Object Count Time Count o 001x com 1 O0fun com 0 go com 128 121 125 245 128 121 215 239 128 121 215 252 128 8 10 143 129 130 12 27 130 244 197 13 130 94 70 82 143 127 86 50 152 163 209 235 159 142 162 118 161 58 175 183 168 143 181 42 168 169 8 100 168 169 8 103 169 132 35 49 198 64 132 49 1999 idv tw Ice com 1hstg net 202 97 181 38 woo00c00004 000000 Boaeceono a 20 0Nn dy ai N aaa SN CONTANs2uU0RaN aN D o 2o0o 2 0nNn 3 N w Bessa sanne seen nena nnn nin 00 oocooooo Fig 2 5 4 Category Sites report 8E6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE 177 Cuient User SECTION CHAPTER 5 REPORTS IPs Reports Reports in this group are used for analyzing user activity by the IP address of the user IPs The IPs report shows an itemized list of all IP addresses with totals in the Count columns The sum of all Totals displays at the end of the report Sort Order Page Count Desc Pg From 11 15 2002 Top 15 by Page Count To 1415 2002 Category IP User Site Page Object Time IPs Count Count Count Cou Count Count Count 209 11 160 11 1 41 2 2 978 61 279 4 209 11 161 198 5 1 2 2 830 0 110 209 11 161 77 11 1 45 1 791 90 96 209 11 161 95 4 1
158. r generates a short name for the category and also uses this name as the descriptive long name To view details on a filter category or to update or add a filter category click the Category Descriptions button in the Settings menu to open the Category Information box amp Long Category Names oj x a Category Information Add New Category Short Name Descriptive name Record j4 1 gt or r of 5 Fig 2 3 5 Category Information box To exit this option click Close 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE 113 CLIENT USER SECTION CHAPTER 3 CUSTOMIZING THE CLIENT 114 View Details for a Filter Category In the Category Information box filter categories display as rows of records The following information is included for each record Short Name of the category and its correspond ing Descriptive name In the Record field at the bottom of the box the number of the selected record displays along with the total number of records categories Q TIP The selected record is designated by an arrow in the grey box to the left of a row To select another record click the grey box in that row to display the arrow You also can select another record by clicking any of the four arrow buttons in the Record field In the order in which they display in the Record field clicking these buttons moves you to the first record the record prior to the selected record the record fo
159. r icon reporter mde file located on your desktop or in the folder where the icon was saved Enterprise Reporter The login window displays when you access the Client 8e6 Technologies Enterprise Reporter 5 8e6 Enterprise Reporter Client s2 8e6 Technologies www 8e6technologies com Username Revision 2002 12 27 1614L Password Server 1 2 3 4 Login Admin Details Fig 2 1 19 Login window with unchanged Server address 2 Click the Admin Details button to open the Admin Form popup box 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 UseR s GuIDE 89 CLIENT User SECTION CHAPTER 1 WORKSTATION CONFIGURATION x Admin Password l Change Admin Password Server Info Fig 2 1 20 Admin Form popup box 3 In the Admin Password field type in the default password admin exactly as shown here in lowercase letters 4 Click the Server Info button to display the Server and ODBC Information box Server and Program Options j Server and ODBC Information Windows DSN nysqldrvr MySQL Hostname or IP fii23 4 MySQL Database Name food ts Username manager Database Password ie O Port if not 3306 poo SQL Command on Connect Poo Cancel Save and Quit Fig 2 1 21 Unchanged IP address and password 5 Inthe MySQL Hostname or IP field change the entry from 1 2 3 4 to the IP address of your ER 3 0 Server entered in the LAN 1 IP field on the Net
160. r that category group 120 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE CLIENT User SECTION CHAPTER 3 CUSTOMIZING THE CLIENT User Groupings The User Groupings option is used for defining a customized group of users if you wish to run reports for certain users only To create edit or delete a user group click the User Group ings button in the Settings menu to open the User Group Setup box x r Group Information Group Definitions Group Name Tech x Single User Addition 209 11 160 105 Single User Addition 209 11 160 107 Single User Addition 209 11 160 112 Single User Addition 209 11 160 163 Single User Addition 209 11 160 169 Single User Addition 209 11 160 172 Single User Addition 209 11 160 176 Single User Addition 209 11 160 177 Single User Addition 209 11 160 18 xI Delete Item View Group Add To Group Close Fig 2 3 11 User Group Setup box The User Group Setup box is comprised of two frames used for setting up and maintaining user groupings Group Infor mation and Group Definitions To exit this option click Close Group Information frame The Group Information frame displays to the left in the User Group Setup box In this frame you can add rename or delete a user group Any user groups that were created display in the list box in this frame 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE 121 CLIENT USER SECTION CHAPTER
161. rame click the radio button corresponding to either Show All Reports or Show My Reports By clicking the former you will view a list in the Report Name pull down menu of all recorded reports By clicking the latter you will view only the reports you recorded If you are logged in as an administrator you do not need to click either radio button as all report selections will display in the Report Name pull down menu Make a selection from the Report Name pull down menu to populate the General Info Specific Info and Output Info frames To remove the custom report from choices available in this box click Delete Report A dialog box opens Are you sure you wish to delete the report Click either Yes or No LS NOTE If a custom report is scheduled to run via the Event Schedule option deleting the report removes it from the Sched uled Events box To re open the Save Custom Report dialog box where you can edit your report settings click Edit Report After making your modifications click Update to open the alert box Cus tom Report has been updated Click OK to close the alert box To generate the custom report now click Run Report 8E6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GuIDE 163 CLIENT USER SECTION CHAPTER 4 USING THE CLIENT Filters A filter displays on the report screen as a grey box in a column following the record name and preceding the Count col umns Each filter column is labeled for t
162. requested From the view window you can printthe report by select ing File gt Print from the toolbar at the top of the window Click Print to printthe report without viewing it If prompted enter any print specifications and click Go or OK to printthe report as requested e Click E mail to send the report to the designated recipient s in the output format of your choice Ly NOTE If you are using Lotus Notes as your primary e mail client instead of Microsoft Outlook or Outlook Express refer to Appendix B for information on how to configure Lotus Notes to work with the ER 3 0 Client e Click Exportto export the raw report data to a desig nated folder in the output format of your choice e Click Record to save custom report data The custom report can be generated and viewed printed e mailed or saved in a selected file format Report Formats Reports in the standard report format are available for all main report groups Categories IPs Users Sites Category Groups and User Groups and for Page Count and Object Count reports Pie chart and bar chart formats are available for Categories Category Groups and User Groups reports 170 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GuiDE CLIENT User SECTION CHAPTER 4 USING THE CLIENT Standard report Standard reports include text only arranged in columns and rows The header displays the name of the report the Sort Order and the date range The
163. rive 2 Onthe Confirm Backup Restore screen click the Yes button to back up the database tables and indexes A WARNING 8e6 recommends that you do not perform other functions on the ER 3 0 Server until the backup is complete The time it will take to complete the backup depends on the size of all tables being saved Perform a Remote Backup After executing the manual backup a remote backup can be performed on your remote server NOTE Before beginning this FTP process be sure you have enough space on the remote server for storing backup data The required space can be upwards of 200 gigabytes 1 Log in to your FTP account 2 Use FTP to download the ER 3 0 Server s backup data base to the remote server 3 Store this backup data in a safe place off the remote server If this backup database needs to be restored it can be uploaded to the ER 3 0 Server via FTP See Performa Restoration to the Server 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 UseR s GuIDE 45 ADMINISTRATOR SECTION CHAPTER 2 CONFIGURING THE ER 3 0 SERVER 46 Performa Restoration to the ER 3 0 Server There are two parts in performing a restoration of data to your ER 3 0 Server Part one requires data to be loaded on the remote server and then FTPed to the ER 3 0 Server Part two requires the FTPed data to be restored on the ER 3 0 Server Lg NOTE Before restoring backup data to the ER 3 0 Server be sure you have enough space on the E
164. rt box The report will not run until you specify when you want it to run by using either the Open a Recorded Report option defined in this sub section or the Event Schedule option and task scheduler NOTE If the Save Name you entered has already been used a message displays Name Already in use Overwrite You can choose to either overwrite the record with the current report criteria or rename the report Save as Custom Report dialog box The Save as Custom Report dialog box opens for any page or object report xi Save Name TRAFIC Report Description TRAFIC Category Report Date Scope Monthto Date z From Date 03 To Date Report Layout Wo Breaks zf IV Category Information User Information J IP Information I Site Information Output E Mail x File Type Snapshot Forme_ gt me File Na From Time Je 00 AM To Timer jis PM To dota 8e6 net Subject TRAFIC Report Ges Body Bcc Cancel Save Fig 2 4 18 Save as Custom Report dialog box Enter the report name in the Save Name field and then enter a Description for the report 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE CLIENT User SECTION CHAPTER 4 USING THE CLIENT In the Date Scope field choose from the following dates Yesterday Month To Date Year To Date Part of Today Part of Yesterday Daily Monthly or Part of Specific Day e Ifyou choose Part of Today or Part of Yesterday you must specify the time
165. s frame and click the Show All button to display the list of users in the list box 9 TIP To clear your entries in this popup box without accepting them do not click any of the buttons in the frames described below Instead click the Close button in the popup box and return to step 1 8E6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GuiDE 125 CLIENT USER SECTION CHAPTER 3 CUSTOMIZING THE CLIENT 126 3 Make entries in one of the three frames Username Pattern This frame is used for including users from a specific group Such as Sales onthe network Inthe Pattern field enter the appropriate characters and wild card to add specified users to the group For example type in Sales to add anyone to the group who has a Sales designation on your net work Click the Add Pattern button to open an alert box with the message Pattern Added Click OK to close the alert box IP Range This frame is used for including users based on arange of IP addresses For example you might have one range of IP addresses for Sales and another for Admin Enter the IP address range in the From and To fields Click the Add IP Range button to open an alert box with the message IP Range Added Click OK to close the alert box Individual Adds Removes This frame is used for including and or excluding specified users Click the Show All button to display alist of all users inthe listbox To narrow down the
166. s in this Client User Section of the User s Guide 3 Click the Server Statistics button to re open the ER Server Information popup box 4 Follow the steps in this sub section for generating a chart Navigate the Main Menu The main menu see Fig 2 2 11 is comprised of buttons and icons and also displays the Server IP address and Client application Revision code gS NOTE More about these buttons and icons and the functions of their corresponding windows and screens can be found in subsequent chapters in this Client User Section of the User s Guide 8 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE 105 CLIENT USER SECTION CHAPTER 2 ACCESSING THE CLIENT 106 Buttons The buttons on the main menu provide access to popup windows with options for customizing the Client application or for searching the database Settings click this button to access options for customiz ing the Client application Specific Search click this button to perform a search for pages or objects either viewed at a site or by a single user Icons Clicking an icon on the main menu provides access to screens or boxes displaying reporting information for the selected item Categories click this icon to view a report showing data in each filter category that was set up for monitoring user activity IPs click this icon to view a report showing Internet activity by user IP address Users click this icon to view a report
167. s screen displays when the Server Status option is selected from the Server menu This screen which automatically refreshes itself every 10 seconds displays the statuses of processes currently running on the Server and provides information on the amount of space and memory used by each process Server Server Status Microsoft Internet Explorer 5 x File Edt View Favorites Tools Help Back gt O A A search Favorites meda A B GY Address http 209 11 161 75 88 pracess serverstatus cgi Links 8e6 Enterprise Peroral Network Server Database Product Version Enterprise Reporter Version ER3 3 06 Server Status CPU Utilization CPU Load Averages 78 00 78 00 77 95 CPU states 0 5 user 0 6 system 0 0 nice 0 4 idle Memory 3099836K av 3086284K used 13552K free OK shrd 66152K buff pai 2096472K av 115900K used 1980572K free 1664856K cached ro user Jpa sue ass svar stat ecou fuven 16033 root dbexpiration 10535 root 17 a04 404 332 oo 0 00 dbexpiration 4507 root 17 404 404 332 00 000 dbexpiration 31080 root 17 404 404 332 00 0 00 dbexpiration 25075 root 17 404 404 332 00 000 dbexpiration 25081 root 15 672 672 57 oo 0 00 dbnbtiookup 25082 root 15 668 668 572 00 000 dbsummary 25098 root 15 652 652 560 00 0 00 dbname 25394 root 17 652 552 00 0 00 dbstaticip Disk drives status idewhda2 60476068 11441928 46962112 dewhdat 45636 13284 30944 31 fboot none 15409
168. selection radio button a small circular YES C NO objectin a dialog box window or screen used for selecting an option This object allows you to toggle between two choices By clicking a radio button a dotis placed in the circle indicating that you selected the option When the circle is empty the option is not selected screen a main object of z an application that dis EES Toringin feeace plays across your monitor Ascreen can contain windows frames fields tables text boxes list boxes icons buttons and radio buttons table an area in a window or screen that contains items an in z previously entered or se lected text box an area in a dialog Password box window or screen that accommodates your data entry A text box is a type of field 4 window displays ona screen and can contain frames fields text boxes list boxes icons buttons and radio buttons Types of win ae dows include ones from the system such as the Save As window popup windows or login windows 8e6 Technologies Enterprise Reporter 8e6 Enterprise Reporter Client TTET PTT tti etti Be Technologies www 8e6technologies com 8E6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE ADMINISTRATOR SECTION INTRODUCTION ADMINISTRATOR SECTION Introduction The authorized administrator of the ER 3 0 Server is respon sible for integra
169. should be removed by clicking on your choice to highlight it Click the Delete From Group button to remove the group from the list box and to open an alert box displaying the message Removed from group Click OK to close the alert box 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE CLIENT User SECTION CHAPTER 3 CUSTOMIZING THE CLIENT Group Information frame In the Group Information frame you update user groups by adding or removing users Update User Group by Adding a User 1 Select the Group from the pull down menu Any users added to this user group display in the list box below 2 From the Add To User pull down menu select the user to be added to the group 3 Click Go to open an alert box displaying the message User added 4 Click OK to close the alert box and to display the user name in the list box above Update User Group by Removing a User 1 Select the Group from the pull down menu Any users added to this user group display in the list box below 2 Select the user to be removed from the group by clicking on your choice to highlight it 3 Click the Remove User From Group button to remove the user from the list box and to open an alert box displaying the message Removed 4 Click OK to close the alert box and to remove the user from the list box Edit Password or Delete User By clicking the Edit User button in the User and Group Infor mation box
170. ssage Custom Report has been saved Click OK to close the alert box The report will not run until you specify when you want it to run by using either the Open a Recorded Report option defined in this sub section or the Event Schedule option and task scheduler amp NOTE If the Save Name you entered has already been used a message displays Name Already in use Overwrite You can choose to either overwrite the record with the current report criteria or rename the report Opena Recorded Report By clicking the Record icon on the main menu the Open a custom report box opens 5 Open a custom report x Reports Report Name Daily Pie Chart bes I Show All Reports Show My Reports Report Description User Group Pie Chart Report General Info Report Pie Chart Usernames Date Type Daily From Date 7 30 2002 From Time NJA To Date 7 30 2002 To Time N A Specific Info Category Show Category NJA IP Show Client Nis Username Show IP NJA Site Show Site Nis Category Group Break N A Client Group Output Info Output View File Type File Name Cancel Delete Report Edit Report Run Report Fig 2 4 19 Open a custom report box 162 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GuiDE CLIENT User SECTION CHAPTER 4 USING THE CLIENT Q TIP Click Cancel to close this dialog box If you are logged in as a non administrator in the Reports f
171. stall or Exit to leave without installing Microsoft ODBC e Fig 2 1 2 Microsoft ODBC dialog box 4 Click Continue to open the Install Drivers dialog box Select one or more ODBC drivers to install from the list then choose OK Cancel Available ODBC Drivers MySQL __ Hee Advanced Fig 2 1 3 Install Drivers dialog box 5 From the list of Available ODBC Drivers click on MySQL to highlight this selection then click OK to copy files from the CD to your hard drive Copying D ODBCDR 6 MYSQLO 4 CTL3DNT_DLL To C WINNTASYSTEM32 ctl3d32 DLL o Cancel Fig 2 1 4 Copying Files dialog box 78 8E6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE CLIENT User SECTION CHAPTER 1 WORKSTATION CONFIGURATION After the files are copied to your machine the Data Sources dialog box opens displaying a list of available drivers Data Sources Driver Close dBase Files Word Microsoft dBase YFP Driver dbf dBASE Files Microsoft dBase Driver dbf Help Excel Files Microsoft Excel Driver _xls FoxPro Files Word Microsoft FoxPro YFP Driver dbf MS Access Database Microsoft Access Driver mdb le MySQL MySQL Delete Add Options Drivers Visual FoxPro Database Microsoft Visual FoxPro Driver Visual FoxPro Tables Microsoft Visual FoxPro Driver Fig 2 1 5 Data Sources dialog box 6 Click Close to displ
172. stimated total week s of archive data week s Save E Done Fig 1 2 24 Expiration screen Internet 8E6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GuIDE 67 ADMINISTRATOR SECTION CHAPTER 2 CONFIGURING THE ER 3 0 SERVER 68 statistics on the amount of data currently stored on the Server box and provides an estimated date when that data will expire By reviewing the current database disk space utiliza tion and the average number of daily hits on your Server adjustments can be made to the number of weeks of live and archive data you wish to store in the future before that data expires 4 NOTE Though the database is backed up automatically each day under certain circumstances you may need to perform a manual backup to the internal backup drive and then save this data off site See the Server Menu Backup screen section for information on establishing backup procedures and backing up and restoring data on the ER 3 0 Server Expiration Screen Terminology The following terminology is used on the Expiration screen e Live pertains to indexed data on the hard drive of the Server for the most recent weeks the period designated as live Indexed data includes pages and objects that were accessed by users on the Internet as well as the indexes for these items When setting up the Server to store data 8e6 recommends that you allocate the highest percentage possible for live data storage
173. t Click in the To date box and enter the last date in the date range inthe M D YYYY or MM DD YYYY format Click the radio button corresponding to Hits By Day Hits By Week or Hits By Month Click the Draw Chart button to open a window that displays the chart of your selection 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GuiDE 101 CLIENT USER SECTION CHAPTER 2 ACCESSING THE CLIENT 5 To view the chart click the XJin the upper right corner of the ER Server Information popup box to close it The top portion of the chart includes the title of the chart and agraph showing the number of hits for the specified time period The bottom portion of the chart includes the time measure ment day week or month and the Number of Hits corre sponding to each time measurement Depending on the time frame specified this chart may be several pages in length e Hits By Day If you selected Hits By Day each day within the date range is plotted on the graph with the date month day and year labeled below Hits Per Day pn iN 4 nies x iz a Num Of Hits y 200000 y k 100000 i 0 T T T T T T T T T T T T CS SF SC CLC EC EC EES EE SS FFF FFF FP Fe a Pt S PMH GGG GPL GFL MP LP PS Day Humber of Hits 171372003 360 541 17147003 413 309 1416 2003 363 685 1 16 2003 361 693 171772003 348 820 1718 003 172 324 171972003 172 669 17207003 406 1
174. t field select a report type from the pull down menu 4 If necessary do any of the following in any order e Togenerate areportfor a single record only click the designated filter button from the available column choices e Tosortrecords by a specified column click the corre sponding Count column header e Click the Display button to open the Display Information dialog box and specify the manner in which you wish the records to be sorted from the available selections Category Count IP Count User Count Object Count Page Count Site Count or Time Count To include only top records enter the number of records and click the Top button or click All to include all records e Ifgenerating a page or object count report the displayed screen includes additional options To include Informa tion columns for Category User IP and Site click inthe checkboxes After making any selections proceed on that screen with the preceding steps for generating a report 5 This task can now be completed by clicking on one of the following icons in the navigation bar Save View Print E mail Export or Record 8E6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GuIDE 169 CLIENT USER SECTION CHAPTER 4 USING THE CLIENT Click Save to save the report to a designated folder in the output format of your choice Click View to view the report If prompted enter any view specifications and click Go or OK to view the report as
175. tage occurs lolx File Edit view Favorites Tools Help Back gt A Qsearch GaFavorites meda lt 3 B G E Address http 209 11 161 67 8118 process monitor cgi v Go Links baj z a 8e6 Enterprise Reporter Network 7j Server Database x Self Monitoring Would you like to activate self monitoring YES C NO Ifyes indicate who will receive the emergency e mail notification You may assign up to four individuals One of them has to match with the Master Administrator email The Master Administrator receives all messages Master Administrator s E Mail Address lfung 8e6 net W Choice one Send e mail to e mail address fomeng 8ebnet M Choice two Send e mail to e mail address chaoyu 8e6 net F Choice three Send e mailto e mail address fung seb net I Choice four send e mail to e mail address ahwang Beb net Save E Done ag Internet NS Fig 1 2 13 Self Monitoring screen As the administrator of the Server you have the option to either activate or deactivate this feature When the self monitoring feature is activated an automated e mail mes sage is dispatched to designated recipients if the Server identifies a failed process during its hourly check for new data 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GuIDE 47 ADMINISTRATOR SECTION CHAPTER 2 CONFIGURING THE ER 3 0 SERVER 48 View a List of Contact E Mail Addresses If this feature
176. tal for all sites displays at the end of the report Sort Order Page Count Desc Site Categories From 11 5 2002 Top 15 by Page Count To 1415 2002 Site 209 11 161 208 Category User Count IP Court Page Count Object Count Time Count Passed 1 10 17936 0 132 Totals for 209 114 161 208 1 10 1786 0 132 Site Count 1 Site google com Category User Count IP Court Page Count Object Count Time Count Entertainment 1 3 16 0 2 Kids and Teens 3 304 0 27 Lifestyle 1 2 8 0 1 Magazines 1 1 1 0 0 News 1 1 1 0 0 Obscene T asteless 1 1 2 0 0 Passed 1 7 6 4 1 Personals Daing 1 4 1 0 0 Pornography 1 1 2 0 0 R Rated 1 1 6 0 1 Search Engines 1 16 3492 155 140 Shopping 1 2 11 0 4 Tickets 1 1 1 0 0 Web based E mail 1 2 10 0 1 Web based Newsgroups 1 1 17 26 2 Totals for google com 15 43 3878 18 176 Site Count 15 Fig 2 5 14 Site Categories report 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GuiDE 187 Cuient USER SECTION CHAPTER 5 REPORTS Site IPs The Site IPs report is broken out by site address with each site address showing an itemized list of IP addresses of visitors Count column Totals are included for each IP ad dress in the list Site Count Totals display for each site ad dress and the Grand Total for all site addresses displays at the end of the report Sort Order Page Count Desce SitellPs From 11 15 2002 Top 15 by Page Count To 1115 2002 Site 209 11 161 208 IP User Count Category Co
177. teeeeeeneees 197 APPENDICES SECTION ccccessececesseeccenseesensseesennseseeenseeees 198 Fl 61 100 E i Geese eee mse BE Spas A eee Sea Soy He pee EE a pe aE soi 198 Scheduled Task Wizard cccccccceeeeeeeeeeeeeeeeeeeeeeeeaeeeeeeeeeeeetaeeeees 198 Steps for Scheduling a Task ccccceeeeceeeeeeeeeeeeneeesesaeeesees 198 Appendix Beis ececcciccs tcccceceetece cde ece sce nuun inani Er ROT Cinesa iA AANA an NENEA ROT EANES 205 Lotus Notes Configuration cccccceseeeeeeeeceeeeeeeeeeeeeeeeesaeeeeas 205 Steps for Former MS Outlook Express Users 0 00 205 Steps for Installing and Configuring Lotus Notes 206 Step 1 Install Lotus Notes cccccceeeeeseeeeeeeeeeseteeeeees 206 Step 2 Configure Microsoft Mail Client cceeeees 206 Step 3 Verify Internet Explorer Settings ceeeeee 206 INDEX E E 207 10 8E6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 USER s GUIDE OVERVIEW ENTERPRISE REPORTER 3 0 OVERVIEW hough many companies have Internet filtering solutions to prevent employees from accessing inappropriate non work related Web sites simply blocking these sites is not enough Administrators want the ability to know who is accessing which site the duration of each site visit and the frequency of these visits This data can help administrators identify abusers develop policies and target sites to be filtered in order to maximize bandwidth utiliz
178. ting the Server into the existing network and providing the Server a high speed connection to the desig nated logging device s and remote Client workstations To attain this objective the administrator performs the following tasks executes Quick Start procedures defined in the four page Quick Start Guide leaflet packaged with the ER 3 0 Server provides a suitable environment for the Server including e highspeed File Transfer Protocol FTP link to the current logging device powerconnection protected by an Uninterruptible Power Supply UPS e highspeed access to the Server by authorized Client workstations adds new administrators sets up administrators for receiving automatic alerts updates the Server with patches supplied by 8e6 analyzes Server statistics utilizes diagnostics for monitoring the Server status to ensure optimum functioning of the Server Instructions on configuring and maintaining the ER 3 0 Server are documented in this section 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE 19 ADMINISTRATOR SECTION CHAPTER 1 ACCESSING THE SERVER 20 Chapter 1 Accessing the Server Preliminary Network Settings To initially set up your ER 3 0 Server follow the instructions in the Quick Start Guide the four page leaflet packaged with your ER 3 0 This guide explains how to perform the initial configuration of the Server so that it can be accessed via an IP address on your network Ly NOT
179. torage capacity of the hard drive and the number of hits on the Server After inputting the percentage of live data to be stored the Server translates that figure into the equivalent of weekly time periods for live and or archive data storage When the Server reaches the maximum number of weeks allocated for live data storage the oldest week of live data stored on the Server attains an archive data status In attain ing an archive data status the index for that week of data is dropped from the database tables When the Server reaches its maximum number of weeks allocated for archive data storage the oldest week of non indexed data stored on the Server is automatically dropped expired from the database Once data expires it cannot be recovered 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 UseR s GuIDE 69 ADMINISTRATOR SECTION CHAPTER 2 CONFIGURING THE ER 3 0 SERVER View Data Storage Statistics In the Status section of this screen the date and time of the last database expiration displays in the Status bar The date displays in the YYYY MM DD format and the time displays in military time 01 24 hours using the HH MM SS time format The following data that displays is current as of the most recent database expiration run 70 Data scope for total data the date and time range of all live and archive data currently stored on the Server The date displays in the YYYY MM DD format and the time displays in militar
180. u want Windows to run and then schedule it for a convenient time Click Next to continue Fig 4 1 3 Scheduled Task Wizard 1st frame 4 Click Next to display the list box showing available applica tions that can be run Scheduled Task Wizard x Click the program you want Windows to run To see more programs click Browse E RoboHELP HTML 8 00 125 RobcHELP Office Tools 8 00 113 Scheduled Reports 9 0 3822 Gm snagit32 exe 4 3 0 i Solitaire 00 2138 1 l g Sound Recorder 5 00 2134 1 EL A T Camteal z Browse lt Back Next gt Cancel Fig 4 1 4 Scheduled Task Wizard 2nd frame 5 Choose Scheduled Reports and then click Next to specify criteria for the task 200 8E6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 UsER s GUIDE APPENDICES SECTION APPENDIX A Scheduled Task Wizard 3 xj Type a name for this task The task name can be the same name as the program name Scheduled Reports Perform this task C Daily wh Monthly C Ohne time only When my computer starts When log on Fig 4 1 5 Scheduled Task Wizard 3rd frame 6 Accept the name of the task that displays in the text box or enter a different name Indicate when the task should be performed by clicking the radio button corresponding to the option for Daily Weekly or Monthly When Nextis clicked the Wizard selections will differ depending on the time interval specified for performing the task
181. u wish to proceed only the objects that exist on the Server will display If objects no longer exist on the Server a message displays to inform you that these objects no longer exist In the top left portion of these screens checkboxes for Category Information User Information IP Information and Site Information can be selected By selecting any of these items the corresponding column displays on the report screen After selecting the Report Layout and clicking View or Print the report is generated with the Date and URL along with any specified reporting elements As with all other reports in addition to the View and Print options the following other options are available for Page Object reports Save E mail Export and Record Sort Order Date Asc Detailed Object Report From 11 15 2002 12 00 AM atwola com To 11 5 2002 11 59 PM Date Cliert Ur 1145 2002 5 57 29 AM 209 11 160 105 http ar atwola com Mfile sadsVVrapperjs 1145 2002 6 5312 AM 209 11 160 111 http ar atwola com file adsVVrapper js 1115 2002 6 5318 AM 209 11 160 111 http ar atwola com Mile adsP opup2 js 1115 2002 6 5334 AM 209 11 160 111 http Var atwola com Mile adsEnd js 1145 2002 7 57 50 AM 209 11 161 172 http ar atwola com Mile adsVVrapperjs 1115 2002 7 57 50 AM 209 11 161 172 http Har atwola com Mile adsP opup2 js 1115 2002 7 57 53 AM 209 11 161 172 http Var atwola comMfile adsEnd js 1115 2002 8 27 05 AM 209 11 160 106 http Va
182. under a Technical Support Agreement Contact 8e6 Technologies during normal business hours 8 a m to 5 p m PST at 888 786 7999 or if outside the United States call 1 714 282 6111 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GuiDE 197 APPENDICES SECTION APPENDIX A APPENDICES SECTION Appendix A Scheduled Task Wizard If you wish to run a report at a specified time if the report was not set up via the Automatic Report Setup option during the installation of the Client you need to add a scheduled task on your machine This setup must be performed in addition to scheduling an event via the Event Schedule option in the Settings menu Lg NOTE See Event Schedule in Chapter 3 Customizing the Client from the Client User Section for information about setting up the Client to run at a specified time Steps for Scheduling a Task Follow these steps to set up a report to run at a scheduled time 1 From the taskbar of your machine go to Start gt Settings gt Control Panel to open the Control Panel window 198 8 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE APPENDICES SECTION APPENDIX A Control Panel o x Fie Edit View Favorites Tools Help Back r Qsearch Gyrolders W E X A E Address ix controlPanel OOOO ewl Ga s m a Add Remove Add Remove Administrative Adobe Gamma Control Panel Hardware Programs Tools a g oF Automatic ClearCase Date
183. unt Page Count Object Count Time Count 209 11 160 18 1 1 173 0 14 209 11 160 19 1 1 1644 0 14 209 11 160 20 1 1 1678 0 14 209 11 160 21 1 1 172 0 15 209 11 160 22 1 1 1663 0 14 209 11 160 23 1 1 1709 0 14 209 11 160 24 1 1 1653 0 14 209 11 161 93 1 1 1208 0 3 209 11 161 94 1 1 423 0 2 209 11 161 95 1 1 LEtS 0 5 Totals for 209 11 161 208 10 10 15213 o 109 Site Count 10 Site 209 11 160 22 IP User Count Category Count Page Count Object Count Time Count 209 114 160 113 1 1 280 0 2 209 114 160 114 1 1 297 0 2 209 11 160 116 1 1 317 0 2 209 11 160 28 1 594 0 2 209 11 160 29 1 1 353 0 3 209 11 160 6 1 1 593 0 2 209 11 161 120 1 1 225 0 3 209 11 161 122 1 1 322 0 4 209 114 161 143 1 1 14 0 0 209 114 161 163 1 1 199 0 2 209 11 161 188 1 1 278 0 2 209 11 161 225 1 1 345 0 2 209 11 161 97 1 1 33 0 1 Totals for 209 11 160 22 13 13 3850 0 27 Site Count 13 Fig 2 5 15 Site IPs report 188 8 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE CLIENT User SECTION CHAPTER 5 REPORTS Site Users The Site Users report is broken out by site address with each site address showing Count column Totals for all users who visited that site Site Count Totals display for each site and the Grand Total for all sites displays at the end of the report Sort Order Page Count Dese Site Users From 11 1 2002 Top 15 by Page Count To 44 5 2002 Site 209 11 161 208 User IP Count Category Count Page Count Object C
184. unt Shown frame specify the amount of data you wish to include in the report by clicking the radio button corresponding to Show All or Show Top If Show All is selected the report will include all records If Show Top is selected specify the column Count type to be used Cat egory IP User Site Page Object Time based on the available selections as well as the number of records to be included The entries in this frame are similar to those made in the Display Information box See the Display button sub section in this chapter At the Output field make a choice from the pull down menu to specify the output method for the report Printer File E Mail or View If File is selected the File Type and File Name fields be come activated Choose the File Type from the pull down menu Microsoft Excel HTML MS DOS Text Snapshot Format Rich Text Format Enter a File Name for the report e If E Mail is selected the following fields become activated File Type To Cc Bec Subject and Body Select the File Type from the pull down menu Type in the e mail address es of the recipient s in the To field If necessary enter e mail critieria in the following fields Cc Bec Sub ject Body 8E6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GuIDE 159 CLIENT USER SECTION CHAPTER 4 USING THE CLIENT 160 When you click Save the alert box opens with the message Custom Report has been saved Click OK to close the ale
185. up window closes and your choice displays in the text box 3 Click the Upload button to install the patch on the Server 86 TECHNOLOGIES ENTERPRISE REPORTER 3 0 UseR s GuIDE 53 ADMINISTRATOR SECTION CHAPTER 2 CONFIGURING THE ER 3 0 SERVER 54 D Sot Database Software Updates Enterprise Reporter ER Patches One of the benefits of 8e6 product service is the speed at which bug fixes security fixes and function updates are made available for you online As a service to 8e6 customers we ve made it easier than ever to keep your 8e6 up to date in this fast paced Internet Select the necessary download and you will be prompted to save the file Choose a location you can easily remember Double click on the file and follow the installation instructions D gt About Us gt Databs If you have any questions about whether you need a certain tool or patch for your Enterprise Reporter please send your question to support 8estechnologies com or read the installation note and description of each patch before proceeding Patches ER1 0 and ER2 0 Release Requirements Synopsi Documents Date qe yuOES ER Patch Ver 1 06 02 April 2002 Please read ER Appliance ER Patch 1 06 this first ER Patch Ver 1 07 30 April 2002 ER Patch Ver ER Patch to Upgrade Please read 1 06 Client this first ER Patch ER Patch Ver
186. uting Table screen Viewa List of Routers Each router that was configured in the routing table displays as a separate row in the table The IP address and subnet mask to receive data packets display in the Destination 8E6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GuiDE 33 ADMINISTRATOR SECTION CHAPTER 2 CONFIGURING THE ER 3 0 SERVER 34 column and the IP address of the portal that will transfer data packets to and from the Internet displays in the Gateway column Adda Router 1 In the Destination field enter the IP address of the net work to which data packets will be forwarded Atthe Network Mask pull down menu specify the number 1 32 of the subnet mask that will be used for grouping IP addresses on the same local network Inthe Gateway field enter the IP address of the portal to which data packets will be transferred to and from the Internet Click the Add button to include your entry in the table If you have another router to add follow steps 1 4 After you have entered all routers click the Apply button to display the confirmation screen indicating that your up dated routing table is now being applied to the Administra tor GUI Click the Back button on the confirmation screen to return to the Routing Table screen Delete a Router 1 Click in the Delete checkbox of the row corresponding to the router you wish to remove from the routing table Click the Delete
187. ve button to save your entries Lg NOTE When you click the Save button the IP addresses you entered are saved but the time on your Server will not be synchronized with the NTP servers until you click the NTP Update button 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE ADMINISTRATOR SECTION CHAPTER 2 CONFIGURING THE ER 3 0 SERVER Update the Time on the Server After you have saved the IP addresses of NTP servers you wish your Server to access click the NTP Update button to synchronize the clock on your Server with the NTP server clocks Network Diagnostics screen The Network Diagnostics screen displays when the Diagnos tics option is selected from the Network menu This screen is used to help you identify and resolve problems with your network configuration using the ping and trace route utility tools Z Network Network Diagnostics Microsoft Internet Explorer AEE Fie Edit view Favorites Tools Help Back gt A Qsearch fHyFavorites meda 3 B G B Address http 209 11 161 67 8118 netdiag html Go Links gt l 8e6 Enterprise Reporter Server Database x Network Diagnostics Ping Enter Hostname or IP address 208 255 20 29 Clear Trace Route Enter Hostname or IP address Trace Clear E Done ag Internet XS Fig 1 2 8 Network Diagnostics screen Ping entry 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 UseR s GuIDE 37
188. was specified is outside the scope of live data currently stored on the Server a warning message displays to inform you that if you wish to proceed the report will take a longer amount of time to generate Object Search When the Find Objects button is clicked e Ifthe date and time range that was specified includes both live and archive data currently stored on the Server a warning message displays to inform you that if you wish to proceed only the objects that still exist on the Server will display e If objects no longer exist on the Server for the date and time range that was specified a message displays to inform you that these objects no longer exist on the Server 8e6 Enterprise Reporter From 6 30 2002 12 00AM To 6 30 2002 11 59PM I Category Information Entertainment TF User Information 209 11 160 173 I IP Information 209 11 160 173 I Site Information cnn net Specific Search Detailed Object Form Re mame o E e AEE Cate IPs us Stes G categories IPs Users Stes Cgtegory P 6 30 2002 12 08 02 AM 6 30 2002 12 08 02 AM 6 30 2002 12 08 03 AM 6 30 2002 12 08 03 AM 6 30 2002 12 08 03 AM 6 30 2002 12 08 03 AM 6 30 2002 12 08 08 AM http i con net ennjimagesimainiup ai Logged on as manager Records WLI T deall ot 2 4 br Fig 2 4 2 Find Objects search results 140 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GuiDE CLIENT User
189. who are in cluded in your user group s and for updating your password To access your account click the My Account button to open the My Account box E My Account x m Group Info Groups Users Show Users Change Password Fig 2 3 19 My Account box Upon accessing My Account any user group to which your username has been assigned via the User Permissions option from the Settings menu displays in the Groups list box Click the X in the upper right corner of the My Account box to exit this option View Users in a User Group To view a list of users in your user group 1 Inthe Groups list box select the user group by clicking on your choice to highlight it 134 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GuiDE CLIENT User SECTION CHAPTER 3 CUSTOMIZING THE CLIENT 2 Click the Show Users button to display the users in the Users list box to the right 9 TIP If there is another user group listed that you wish to view follow the steps above to view the usernames in that user group Change Password 1 Click the Change Password button to open the Change User Password dialog box x Old Password Il New Password Confirm New ti U y O Cancel Ok Fig 2 3 20 Change User Password 2 Type in the Old Password Your entry displays as a series of asterisks for security purposes 3 Type in the alphanumeric New Password in upper and or lowercase characters Your
190. work Settings screen of the Administrator GUI 90 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 USER s GUIDE CLIENT User SECTION CHAPTER 1 WORKSTATION CONFIGURATION LS NOTE If you don t know the IP address contact the adminis trator of your ER 3 0 Server For more information about the IP address see the Network Settings screen sub section under the Network menu in the Administrator Section 6 In the Database Password field change the entry from 8e6ReporT to the password set up for the ER 3 0 Server if necessary A WARNING This password must be the same password entered on the Tools screen in the Administrator GUI The default password is 8e6ReporT If you don t know the database password contact the administrator of your ER 3 0 Server For more information about the Database Password see the Tools screen sub section under the Database menu in the Administra tor Section 7 Click Save and Quit to accept your settings and to exit the Client When you launch the Client again use the pass word you just set up 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE 91 CLIENT User SECTION CHAPTER 1 WORKSTATION CONFIGURATION Uninstall the Client Install New Release Follow these steps if you have the Client application installed on your workstation and would like to replace that version with a new release of the application 3 NOTE Before uninstalling the Client from your workstatio
191. xiting this screen 8E6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 UseR s GuIDE 61 ADMINISTRATOR SECTION CHAPTER 2 CONFIGURING THE ER 3 0 SERVER Deactivate User Name Identification 1 Click the radio button corresponding to Disable 2 Click the Save button Page View Elapsed Time screen The Page View Elapsed Time screen displays when the Elapsed Time option is selected from the Database menu This screen is used for establishing the value amount of time that will be used when tracking the length of a user s stay at a given Web site and the number of times the user accesses that site Z Database Page View Elapsed Time Setting Microsoft Internet Explorer TTF Fie Edit View Favorites Tools Help a Back gt O A A Gsearch fHjravorites meda A D S fw S Address http 209 11 161 67 81 18 processjelapse coi E o v Go Links ce J 8e6 Enterprise Reporter Server z Database z Page View Elapsed Time Elapse Time 10 seconds Save Fay Done Fig 1 2 22 Page View Elapsed Time screen 62 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 UsSER s GUIDE ADMINISTRATOR SECTION CHAPTER 2 CONFIGURING THE ER 3 0 SERVER Establish the Unit of Elapsed Time for Page Views 1 Inthe Elapse Time field enter the number of seconds that will be used as the value when tracking a user s visit toa Web site 2 Click the Save button Elapsed Time Rules Each time a user
192. y time 01 24 hours using the HH MM SS time format Total number of week s stored the number of weeks represented in the total data date scope Current live data yearweekno date scope the range of dates and times of live data currently stored on the Server The first line displays the range of year s and weeks in the YYYYWW format where Y represents the year and W represents the week number in that year 01 52 The second line displays the first date and time in the range of live data currently stored on the Server The date dis plays in the YYYY MM DD format and the time displays in military time 1 24 hours using the HH MM SS time format The third line displays the last date and time in the range of live data currently stored on the Server using the same format as in the second line of data Total number of live week s the number of weeks represented in the live data date scope 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE ADMINISTRATOR SECTION CHAPTER 2 CONFIGURING THE ER 3 0 SERVER e Current archive data yearweekno date scope the range of dates and times of archive data currently stored on the Server The first line displays the range of year s and weeks in the YYYYWW format where Y represents the year and W represents the week number in that year 01 52 The second line displays the first date and time in the range of archive data currently stored
193. you make any necessary adjustments to your report settings prior to printing the report To use this feature you must have a printer configured for your machine When clicking the View icon iew one of three actions occurs depending on the report options you selected e the report displays in a window e the Double Break Information dialog box opens e the Generate Chart box opens 8 amp 6 TECHNOLOGIES ENTERPRISE REPORTER 3 0 User s GUIDE CLIENT User SECTION CHAPTER 4 USING THE CLIENT View Print the Report The report displays in a window The report automatically displays in a window when the View icon is clicked for any of the following scenarios e when a standard report from one of the main report groups IPs Users etc is selected e when afilter selection is specified for the report see the Filters sub section e when the report is an object page report see Page Object Reports from Chapter 5 Reports In the report window you can zoom in or out by clicking the middle of the page with the magnifying glass icon If the report includes more than one page click the arrow buttons at the bottom of the window In the order in which they display in this window clicking these buttons moves you to the first page the page prior to the displayed page the page following the displayed page and the last page To change the orientation of the page select File gt Page Setup from the toolbar at

8e6 Technologies 3 Network Card User Manual

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