3Com 3C990BSVR Network Card User Manual
Contents
1. cet appareil doit tre utilis l int rieur seulement et devrait tra plac loin des fen tres afin de fournir un cran de blindage maximal L installateur du pr sent mat riel radio doit s assurer que l antenne est situ e ou point e de mani re ce que cette derni re n mette pas de champs radio lectriques sup rieurs aux limites sp cifi es par Sant Canada pour le grand public condulter le Code de s curit 6 disponible sur le site Web de Sant Canada l adresse suivante www hc sc gc ca rpb Industry Canada IC Emissions Compliance Statement Industry Canada IC Emissions Compliance Statement This Class B digital apparatus complies with Canadian ICES 003 Avis de conformite a la r glementation d Industrie Canada Safety Notice Cet appareil num rique de la classe B est conform la norme NMB 003 du Canada This device has been tested and certified according to the following safety standards and is intended for use only in Information Technology Equipment which has been tested to these or other equivalent standards UL Standard 60950 3rd Edition CSA C22 2 No 60950 IEC 60950 EN 60950 European Community CE Notice 15 Marking by the symbol ce indicates compliance with the essential requirements of Directive 73 23 EC and the essential requirements of articles 3 1 b 3 2 and 3 3 of Directive 1999 5 EC Such marking is indicative that this equipment meets or exceeds the following technical2. Control Panel icon 3 Double click the System icon The System Properties window appears detailing your system setup 4 Click the Device Manager tab A list of devices appears arranged by type If you are using Windows XP or 2000 click the Hardware tab and click Device M anager 5 Double click Network Adapters An entry for your 3Com Wireless PC Card appears 6 Double click the entry to display a description of the current status The device status should indicate This device is working properly 7 Closethe windows you have opened until you return to the desktop Installing 3Com Wireless Card Manager 1 If you restarted your computer after installing the Wireless LAN PC Card and the install program did not start automatically click Start gt Run and type d setup exe where d is your CD ROM drive 2 From the Installation CD select Install 3Com Wireless Card M anager and follow the prompts removing the Installation CD and restarting your computer whenever you are prompted If the 3Com icon was not placed in the system tray when you installed the Wireless LAN PC Card start the 3Com Wireless Card M anager by selecting Start gt Programs gt 3Com Mobile gt 3Com Wireless Card M anager Using Wireless Card Manager Refer to the 3Com Wireless Card M anager help for detailed information about how to use Wireless Card M anager Wireless LAN PC Card LED Indicators 3CRSHPW 796 3CRWE154G72 Power
3. Part 15 Notice Applicable to use within the USA CAUTION FCC Radio Frequency Exposure Notice This device generates and radiates radio frequency energy In order to comply with FCC radio frequency radiation exposure compliance requirements a separation distance of at least 2 5 cm 1 0 inch must be maintained between the antenna of the device and all persons This product does not contain any user serviceable components Any unauthorized product changes or modifications will invalidate 3Com s warranty and all applicable regulatory certifications and approvals The OfficeConnect Wireless 11g PC Card 3CRWE154G72 has been tested to the FCC exposure equirements Specific Absorbtion Rate Unintentional Radiator 13 WARNING This equipment has been tested and found to comply with the limits for a Class B digital device as applicable pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to
4. a registered trademark in the United States and other countries licensed exclusively through X Open Company Ltd Netscape Navigator is a registered trademark of Netscape Communications JavaScript is a trademark of Sun Microsystems All other company and product names may be trademarks of the respective companies with which they are associated ENVIRONMENTAL STATEMENT It is the policy of 3Com Corporation to be environmentally friendly in all operations To uphold our policy we are committed to Establishing environmental performance standards that comply with national legislation and regulations Conserving energy materials and natural resources in all operations Reducing the waste generated by all operations Ensuring that all waste conforms to recognized environmental standards M aximizing the recyclable and reusable content of all products Ensuring that all products can be recycled reused and disposed of safely Ensuring that all products are labelled according to recognized environmental standards Improving our environmental record on a continual basis End of Life Statement 3Com processes allow for the recovery reclamation and safe disposal of all end of life electronic components Regulated Materials Statement 3Com products do not contain any hazardous or ozone depleting material Environmental Statement about the Documentation The documentation for this product is printed on paper that comes from sustainable managed fore
5. correct the interference by one or more of the following measures m Reorient or relocate the receiving antenna m Increase the separation between the equipment and receiver m Connect the equipment into an outlet on a circuit different from that to which the receiver is connected m Consult the dealer or an experienced radio TV technician for help This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation 2 The user may find the following booklet prepared by the Federal Communications Commission helpful The Interference Handbook This booklet is available from the U S Government Printing Office Washington D C 20402 Stock No 004 000 00345 4 Regulatory Compliance Information Manufacturer s Declaration of Conformity 3Com Corporation Corporate Headquarters 5500 Great America Parkway Santa Clara CA 95052 8145 USA Declares that the Product Date January 31 2002 Brand Name 3Com Corporation Model Number 3CRSHPW 796 Equipment Type 802 11b Wireless PC Card Complies with Part 15 of the FCC rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired o
6. you have downloaded it from the 3Com website or on the 3Com Installation CD In Windows 2000 click Display list of known drivers so that I can choose a specific driver and click Next In Windows XP select Install from a list or specific location Advanced and click Next 8 In Windows XP select Don t search will choose the driver to install and click Next 9 When you are prompted to select an adapter click Have Disk and enter the drive 10 11 letter for the 3Com Installation CD or enter the directory on your hard drive where the updated driver is located Click Continue Select Wireless LAN PC Card and click Next Follow the prompts through the remainder of the driver update When the installation has completed click Finish Windows Me and 98 SE AN DU PWN M 10 Insert your Wireless LAN PC Card into the PC card slot From the Windows Start menu select Settings then select Control Panel Double click the System icon then select Device M anager In the Device Manager window double click the Network Adapters list Select the your Wireless PC Card entry and click Properties Select Driver and click Update Driver The Hardware Update Wizard window appears Insert the 3Com Installation CD In the Update Device Driver Wizard follow the prompts to install the upgrade When you are prompted to select an adapter click Have Disk and enter the drive letter for the 3Com Installation CD or enter the directory on
7. Activity LED Activity LED Off The computer does not recognise the Wireless No data transfer LAN PC Card or the computer is powered off On The Wireless LAN PC Card has power n a Flashing Data transfer is taking place Data transfer is taking place Link LED Link LED Off The PC Card is not associated with a Wireless The PC Card is not associated with a Wireless network network On The PC Card is associated with a Wireless The PC Card is associated with a Wireless network network Flashing n a The PC Card is scanning for a wireless network Troubleshooting Diagnosing Problems If you have difficulty using the Wireless LAN PC Card try the solutions in the following table If you continue to experience difficulty see the next two sections Uninstalling the PC Card and Uninstalling Wireless Card M anager Problem Solutions Wireless LAN PC Card Power Activity m Make sure the PC Card is properly inserted in the slot LED is off applies to 3CRSHPW 796 m Check the Wireless LAN PC Card icon in the Windows control panel and make sure the PC only Card type can be recognized a Check Confirming Device Installation on page 6 Wireless LAN PC Card installs as an unknown device Remove the unknown device from the Device Manager and repeat the installation procedure Make sure you insert the 3Com CD when the installation calls for it and that you wait for it to come up to speed
8. GON 3COM Wireless LAN PC Card Wireless LAN PC Card User Guide 3CRSHPW 796 3CRWE154G72 http w ww 3com com Published June 2003 DUA0079 6AAA03 3Com Corporation 5500 Great America Parkw ay Santa Clara California 95052 8145 Copyright 2003 3Com Corporation All rights reserved No part of this documentation may be reproduced in any form or by any means or used to make any derivative work such as translation transformation or adaptation without written permission from 3Com Corporation 3Com Corporation reserves the right to revise this documentation and to make changes in content from time to time without obligation on the part of 3Com Corporation to provide notification of such revision or change 3Com Corporation provides this documentation without warranty term or condition of any kind either implied or expressed including but not limited to the implied warranties terms or conditions of merchantability satisfactory quality and fitness for a particular purpose 3Com may make improvements or changes in the product s and or the program s described in this documentation at any time If there is any software on removable media described in this documentation it is furnished under a license agreement included with the product as a separate document in the hard copy documentation or on the removable media in a directory file named LICENSE TXT or LICENSE TXT If you are unable to locate a copy please contact 3Com and a co
9. in the drive Installation program does not finish Use the Device M anager to resolve resource conflicts that may exist Select System from the or the driver fails to load Control Panel and then click the Device M anager tab Network association is intermittent Try reorienting the computer For best use of the antenna m Keep the area around the antenna clear from materials that could block radio transmission such as metal objects electronic devices and cordless telephones m If the signal is weak change the position of the computer slightly m If necessary move your computer a few inches to find a better signal Computer operating system does not m Make sure the card is properly inserted in the slot and Cardbus support is installed recognize the card m Windows XP 2000 Me and 98 SE Check whether the computer has a Plug and Play BIOS No network association exists when the computer becomes active again after being in sleep mode or after the Wireless LAN PC Card is removed and reinserted Log out and log in again or restart the computer to restore the connections Uninstalling the PC Card Previous installations or interrupted installation attempts sometimes leave problems that affect card operation Possible problems include m Wireless LAN PC Card fails to function m Operating system does not detect the Wireless LAN PC Card m System issues a warning tone at start up If the installation is unsuccessful you
10. mers and partners is located on the 3Com Corporation World Wide Web site at http knowledgebase 3com com 3Com FTP Site Download drivers patches software and MIBs across the Internet from the 3Com public FTP site This service is available 24 hours a day 7 days a week To connect to the 3Com FIP site enter the following information into your FTP client m Hostname ftp 3com com m Username anonymous m Password lt your Internet e mail address gt With Web browser software such as Netscape Navigator and Internet Explorer i gt you do not need a user name and password 11 A Technical Support Support from Your Network Supplier If you require additional assistance consult your network supplier M any suppliers are authorized 3Com service partners who are qualified to provide a variety of services including network planning installation hardware maintenance application training and support services When you consult your network supplier have the following information ready m Product model name part number and serial number a A list of system hardware and software including revision levels m Diagnostic error messages m Details about recent configuration changes if applicable If you are unable to consult your network supplier see the following section on how to contact 3Com Support from 3Com If you are unable to obtain assistance from the 3Com online technical resources or from your network supplier 3C
11. om offers technical telephone support services To find out more about your support options go to the Web site associated with your region of the world shown below Region URL for Regional Web Site Asia and the Pacific Rim http ap 3com com support Africa Europe and the emea 3com com support supportnumbers html Middle East Latin America lat 3com com lat support index html Also you can telephone 800 998 2112 or for Portuguese speakers http lat 3com com br support index html Also you can telephone 0800 13 3COM North America 3com com Also you can telephone 1 800 876 3266 When you contact 3Com for assistance have the following information ready m Product model name part number and serial number a A list of system hardware and software including revision levels m Diagnostic error messages m Details about recent configuration changes if applicable Returning Products for Repair Before you send a product directly to 3Com for repair you must first obtain an authorization number Products sent to 3Com without authorization numbers will be returned to the sender unopened at the sender s expense To obtain an authorization number go to the Web site listed below and select your region http www 3com com support en US repair 12 Regulatory Compliance Information NOTE This product contains encryption It is unlawful to export out of the U S without obtaining a U S Export License FCC
12. on CD contains Separate drivers for 3CRSHPW 796 and 3CRWE154G72 for Windows XP 2000 Millennium Edition Windows Me and 98 Second Edition SE 3Com Wireless Card Manager Warranty Information This Wireless LAN PC Card User Guide Wireless LAN PC Card Installation Guide Adobe Acrobat Reader Windows XP 2000 Me and 98 SE 1 With the computer on and Windows running insert the Installation CD into the CD ROM drive The auto start feature starts the installation If nothing happens within five seconds click Start gt Run and type d setup exe where d is your CD ROM drive Insert your Wireless LAN PC Card as indicated below Respond to the prompts as they appear If you are prompted for the drivers enter d Y where d isthe location of the CD ROM drive where the Installation CD is inserted During the installation process you may receive prompts forthe Windows installation CD Insert the CD for your Windows operating system and indicate the correct path Your computer goes through a brief installation process during which it displays several windows indicating what is currently installing 5 Restart the computer whenever you are prompted 1 Installing Your Wireless LAN PC Card and 3Com Wireless Card Manager Confirming Device Installation 1 With your PC Card installed in the computer double click the My Computer icon If you are running Windows XP click Start gt Control Panel and go to step 3 2 Double click the
13. peration 3Com Corporation 3CRSHPW 796 FE Tested To Comply With FCC Standards FOR HOME OR OFFICE USE Declares that the Product Date April 30 2003 Brand Name 3Com Corporation Model Number 3CRWE154G72 Equipment Type 802 11g Wireless PC Card Complies with Part 15 of the FCC rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation 3Com Corporation 3CRWE154G72 FC Tested To Comply With FCC Standards FOR HOME OR OFFICE USE Industry Canada Notice Applicable for use within Canada This device complies with Canadian RSS 210 To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to licensing The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population consult Safety Code 6 obtainable from Health Canada s website www hc sc gc ca rpb Avis de conformit la r glementation d Industrie Canada 14 Cet appareil est conform la norme CNR 210 du Canada Pour emp cher que cet appareil cause du brouillage au service faisant l objet d une licence
14. py will be provided to you UNITED STATES GOVERNMENT LEGEND If you are a United States government agency then this documentation and the software described herein are provided to you subject to the following All technical data and computer software are commercial in nature and developed solely at private expense Software is delivered as Commercial Computer Software as defined in DFARS 252 227 7014 June 1995 or as a commercial item as defined in FAR 2 101 a and as such is provided with only such rights as are provided in 3Com s standard commercial license for the Software Technical data is provided with limited rights only as provided in DFAR 252 227 7015 Nov 1995 or FAR 52 227 14 June 1987 whichever is applicable You agree not to remove or deface any portion of any legend provided on any licensed program or documentation contained in or delivered to you in conjunction with this User Guide Unless otherwise indicated 3Com registered trademarks are registered in the United States and may or may not be registered in other countries 3Com and the 3Com logo are registered trademarks of 3Com Corporation IEEE and 802 are registered trademarks of the Institute of Electrical and Electronics Engineers Inc Intel and Pentium are registered trademarks of Intel Corporation Microsoft MS DOS Windows and Windows NT are registered trademarks of Microsoft Corporation Novell and NetWare are registered trademarks of Novell Inc UNIX is
15. r best course may be to completely uninstall the card and repeat the installation procedure CAUTION Exit any networking applications and remove the Wireless LAN PC Card before uninstalling the card 2 Troubleshooting 1 Make sure you have exited any networking applications 2 Usethe standard operating system procedure to remove the card driver The procedure for Windows XP 2000 Windows Me and Windows 98 SE is shown below f g If you are using Windows 2000 Me or 98 SE click Start gt Settings gt Control Panel If you are using Windows XP click Start gt Control Panel Double click the System icon If you are using Windows XP or 2000 click the Hardware tab The System Properties window appears detailing your system setup Click Device M anager A list of devices appears arranged by type Double click Network Adapters Select the entry for your Wireless PC Card If you are using Windows 98 SE and ME select Remove If you are using Windows XP or 2000 from the Action menu select Uninstall Click OK Close the open windows until you return to the desktop 3 Remove the adapter 4 Restart the computer AN CAUTION To avoid damaging the card do not pull on the antenna Refer to your computer s documentation for PC Card removal instructions Uninstalling Wireless Card Manager Normally you would not uninstall the Wireless Card M anager software however in case a problem arises you may want to unin
16. stall and reinstall it You can uninstall Wireless Card M anager any time following the installation The uninstall removes desktop icons registry entry files and files used by the adapter 1 a vu BR WN If you are using Windows 2000 Me or 98 SE click Start gt Settings gt Control Panel If you are using Windows XP click Start gt Control Panel Click Add Remove Programs Select 3Com Wireless Card M anager Click Change Remove Click Remove When the uninstall is complete remove the adapter and restart your computer Updating the Wireless LAN PC Card Driver Updating the Wireless LAN PC Card Driver To update your Wireless LAN PC Card driver software find your operating system below then follow the procedure Windows XP and 2000 1 2 Insert your Wireless LAN PC Card into the PC card slot If you are using Windows 2000 select Start gt Settings gt Control Panel then double click the System icon If you are using Windows XP select Start gt Control Panel then double click the System icon Select the Hardware tab and click Device M anager 4 Double click Network Adapters In Windows 2000 double click the appropriate entry for your Wireless PC Card select the Driver tab and click Update Driver In Windows XP right click the appropriate entry for your Wireless PC Card and click Update Driver The Hardware Update Wizard window appears Locate the update file on your computer s hard disk if
17. standards m EN 300 328 2 Electromagnetic compatibility and Radio spectrum Matters ERM Wideband Transmission systems data transmission equipment operating in the 2 4GHz ISM band and using spread spectrum modulation techniques m ETN 301 489 17 V 1 1 1 09 2000 Electromagnetic compatibility and Radio spectrum M atters ERM ElectroM agnetic Compatibility EM C standard for radio equipment and services Part 17 Specific conditions for Wideband data and HIPERLAN equipment m EN 60950 Safety of information technology equipment including electrical business equipment Due to frequency restrictions it is necessary to select your country before using this radio device Refer to your 3Com Wireless LAN M anager online help for details 3Com Wireless LAN PC Card User Guide 3CRSHPW 796 and 3CRWE154G72 Published June 2003 Regulatory Compliance Information 16
18. sts it is fully biodegradable and recyclable and is completely chlorine free The varnish is environmentally friendly and the inks are vegetable based with a low heavy metal content Contents Installing Your Wireless LAN PC Card and 3Com Wireless Card Manager Installation CD 5 Windows XP 2000 Me and 98 SE 5 Confirming Device Installation 6 Installing 3Com Wireless Card Manager 6 Using Wireless Card Manager 6 Wireless LAN PC Card LED Indicators 6 Troubleshooting 7 Diagnosing Problems 7 Uninstalling the PC Card 7 Uninstalling Wireless Card Manager 8 Updating the Wireless LAN PC Card Driver 9 Windows XP and 2000 9 Windows Me and 98 SE 9 Technical Support 11 Online Technical Services 11 World Wide Web Site 11 3Com Knowledgebase Web Services 11 3Com FTP Site 11 Support from Your Network Supplier 12 Support from 3Com 12 Returning Products for Repair 12 Regulatory Compliance Information 13 FCC Part 15 Notice Applicable to use within the USA 13 Unintentional Radiator 13 Manufacturer s Declaration of Conformity 14 Industry Canada Notice Applicable for use within Canada 14 Avis de conformit a la r glementation d Industrie Canada 14 Industry Canada IC Emissions Compliance Statement 15 Avis de conformit la r glementation d Industrie Canada 15 Safety Notice 15 European Community CE Notice 15 5 Contents Installing Your Wireless LAN PC Card and 3Com Wireless Card Manager Installation CD The Installati
19. your hard drive where the updated driver is located Click Continue When prompted click Restart for the changes to take effect 2 Troubleshooting 10 Technical Support 3Com provides easy access to technical support information through a variety of services This appendix describes these services Information contained in this appendix is correct at time of publication For the most recent information 3Com recommends that you access the 3Com Corporation World Wide Web site Online Technical Services 3Com offers worldwide product support 24 hours a day 7 days a week through the following online systems World Wide Web site m 3Com Knowledgebase Web Services m 3Com FTP site World Wide Web Site To access the latest networking information on the 3Com Corporation World Wide Web Site enter this URL into your Internet browser http www 3com com This service provides access to online support information such as technical documentation and a software library as well as support options that range from technical education to maintenance and professional services 3Com Knowledgebase Web Services The 3Com Knowledgebase is a database of technical information to help you install upgrade configure or support 3Com products The Knowledgebase is updated daily with technical information discovered by 3Com technical support engineers This complimentary service which is available 24 hours a day 7 days a week to 3Com custo
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