ENCAD T-200 Product data
Contents
1. Prine Ptr eame below 111 clogged an ey cl Jet 114 100 detece autc EE NI hare been EE Peas ot et she recor d may og bac o Wien js logge OF ey nol Used by he printer Up ts 20 jats in each color may be compen vlla maaan polo ty pining lr toe pte compensar tat abore be Primo pam ove pinzas eade e B pasa IBEST man tung tomate eG ar 100 ed oh nl case dared cut but clogged or missi and degraded jets can cause microbanding in painta Passe rte tee vi E ihe Pre pam mum Sea rough pir spay tola ink Uy Menu Select Down Service Select Bown Aeon to Disp See Oe reor 15 mari E anagenen system osse highest quahty ad riae produci roug We use fe f dh may extend beyond me carpe waranty prd In order o eraure he oy f dut be cos wil hl cf afer 380 ml o rk e Pasto e end ot Me Cartridge End of Life message ael t D Clarin tne print cartridge nosis 1 Achat Gean tureton loved by e Prime pate 2 pires bars fhe printout tades o the pattern shore an the ather bens wo neat nat te carie emi low on ht pericli cdor aler SR above he n reve Taf tse and psa e cuo oul need ia race e aap an at en cage second2. button ta astal Follow the installation instructions Activate the IntsCon NetTooL The SEH will Auto Assign itself an IP address within the IP range of your To change the IP address and Subnet Mask double click on the IP address or select Properties Eom the Edi pul down menu See figure below To assign your IP address ad Subnet Mask choose TCP IP iom the configuration tree on the left Assign 192 168 254 200 for the IP address Assign 255255256 for the Subuet Mask Leave the Gateway blank or zeros See igure below Important Do nat check the DHCP setting shown checked below or confles with addressing will Chose the InerCon NeToot Your setting will be saved in the print server You are now ehre Windows Printer Port WINDOWS PRINTER PORT SETUP 6 Select Start Settings Printers 7 Ald Printer the Add Printer Wizard dialog box appears Select My Computer and press Nest 9 Press the Add Port burca and then double click on LPR PORT fom the list See figure below p 10 Whe th Add LPR compatible printer dialog box appears enter gt Select OK and proce to printer selection type 6 Under Manufactures select Genere and Generi Text Only fr Printer Accept the fal for the name and choose no to print a test page Windows 2000 2003 SERVER Print Server Configuration NOTE Before you can configure a Windows print queue you must frst configure an I addr
3. a afd Lor Super Dra print operations may i EE aac D Check output configuration Selection Vei diver ue WP GUZ va Raster ode nd dinerin pam holes reler lo HDUAD diver secon Suen ta ia RTL otal Rastar mode pen sone pent spt tse Ana ating lo Bate haben appearence degraded pt apis vel E Check Spit Interval Under SETUP MENU OPTION MENU INTERVAL The dell Spit renal diring pining every 30 seconda Te inva con bo increased to 2 minutas reduced o i 10 secare ege GL ecol sere aon unn eremi p opc E mitat Setup Caddy Operation Ima T200 inaral a unig pressum t ce Ze E Pene leen Edge tpe tpa te cod ape en il e cay oio cati Nem itl malen may et Rine vent carner actuator conven t ve ad may hie sorne e sence salon pad ee ur nj toa o RAD c voce ct EEN E EE eg Een SE EEN SE EE E Stein alo he umber of nea pier ae on rf or hen many nes Acces Carriages d reac onc ey ti or wards oat sponta every Ba png hues depending on e ype farting atom Mana or Aa minimun the service sation shouid be eared uith am tap wt for mul very 6 p
4. wea are tear ptr pars are sn sow actualy considered a ZC SERVICE STATION PADS 16 ENCAD Superfast low cost CAD amp graphics printing 7200 SPECIFICATIONS ea cum Cea dure Z ZE Lr 4 Tae Soma Or rye Ee ENCAD Inc Company
5. Ze 88 EE E A dogged je ata 105 108 re ee led ely Jel 11a i E Between 20 and dS js n ea cr maybe E rou Meet is yicaly caused Ihe law peas madas cclar EE obey sess e Should prety ssh win no mses Check tom booa pattem ine observe to be Sho up ana dam randomly ae aty tn hao heck art para nade Relace Sige item comet be d TEE SE E To a Tips and Tacte Vr UT MENU SERVICE MENU ABOUT 5 Vy ters ea ae rine caen excessive sping io he aen duning ole an Recess Cage Check Ink Limit setting to ensure ink saturation leves not nied under SETUP MENU HP GL2 OPTION thing sou be sef con INK LIMIT hack Ihe conri Jf using pie control NK LIMIT should not be set to ON THis wil cause HP CLI2 nate ies or fes cong don he cato o become convened v RTL language and se ni rf be igne strated core e most used cor n an mage Le f prar green ges pad ln Cyan and velo woud be conde reduced nen compared Dick Ts fete suse o vo oka who do rot van lo a N dire spec The ok Reducton tre en create ine Brera smear bu dope al corsa even amount e ian vue d ave iei
6. a EIN 7 2 Tosi your IP address and Subnet Mask choose Bom the configuration on theft Assign 192 168 284 200 for the IP address Assign 258 286 2880 Tor the Subnet Mask Leave the Gateway blank or zeros and de select DHCP at the bonom See figure below Technica Guide 3 Closet InterCon NetToot Your settings will be saved in the print server You are ov ready to setup e Windows Printer Port WINDOWS PRINTER PORT SETUP 11 Select Start Settings Printers 11 Double click on Add Printer he Add Printer Wiran dialog box appears Click Next 1 Select Local Primer Click Nou At the bottom of he dialog box select Create a new port Change selection to Standard TCPAP Por Click Next the TCP IP Printer Port Wizard will start Click Nest See figure below pur 06 E Technica Guide 15 Under Printer Name or IP Address enter 192 168 284 200 The Port Name will self generne Click Next See figure below poa foem 16 Under Device Type select Network Print Server 1 Poi the fit one in the iz Click Next then Finish See figure below Technica Guide Select he Pine Pot EEN KE 7 You will aw be prompted for the Manufacture and Printer Type Select Genere and Generic Text Only Click Next Nex again and Next again Do not share his peinter Clik Next Select noto Print a test Page Click Nest and Finish Your TCPIP p
7. already have 9100 entered go shead and enter it Sce figure bol 3 Press OK 1o save your setings and close out ofthe Printer Properties box Your network port is now setup Windows NT SEH Print Server Configuration NOTE Before you can configure Windows print guene you must frst configure an address both your PC and the print server These instructions require Crossover network cable between the PC and the SEH print server PC PROTOCOL SETUP 3 Ifyou have ot e done so install the TCP IP protocol on your PC This is done by fist RIGHT CLICKING on the Network Neighborhood icon on sour desk Select Properes iom the ist The Network dialog box appears 4 Select the Protocols tab and press the Add button Select 1 Protocol om the Jis See below 3 1 has been loaded double lick on TCPIP under the protocol list The TEPIP properties dialog box will appear Ensure that fsa check next to Specify on IP address Under IP address type in 192108 24201 Under SubnetMask type 185 285 255 0 Leave the Deu Gateway blank Press OK 6 Select the Services tab Ensure that Micrasoft Printing is installed en click the Add baton and select fom the list Press OK when See E NOTE To configure the SEH print server you will have load the InterCon Net Tool Inset the InterCon CD into your CD deive Press the top button Brinish Flag Press he InterCon
8. very Hs DEN DEEN LEE nozze tung te E bon E Wiping print nozzles and contacts 1 Wipe ta late oniy it you dready nun the clean test and pint Weng Pe pra raza removes died ink pi rie jel BIA aes BEEN DEE cl Re carie aes sce acit aton e Dia can damage e boa Damen a cian ines dob watar Genty wipe and jek plan ane REN tnd wip dy Use acter an acon th gery wpe te contac Entire Tear lie cortada on cid are can a EEN arto the carpe EE acto move he crie ack oe besa 5 Repeat me Gei ood by a Pme pater Ihe pn quay a net Improved and ta cng egy e Eer EEN cess EE ler ay reqe NW 5 Line Length Accuracy ine length la be measured and vere as cutie he a reser et length or 2 00152 238 mm Leg be mense ee fr teih rol and wel Ind The eda drating The taseTX paralel pot atone conection been 100 base TX ENCAD 1 200 The SEH pint seva avs power dicc Yom Ren W 42 gt ECP mode support gt Zemmer Netware 3 gt UNDG MacOS T Windows ase NT ax 2o PO Easy eaten and Sle Management
9. loaded correctly Guides in place Compatible media used Check pinch rollers for alignment damage Inspect stepper motor gearing lower roller for damage debris ensure screws are tight Lower roller resonance can cause repeat banding down a print Are all main PWA connections good Are motor winding resistance s good 7 2 8 0 ohms check full 360 degree rotation Clean encoder strip for image stepping problem Refresh firmware replace Main PWA Clean stepper motor gearing for micro banding problems on units over 5 years old Maximum Image Skew Tolerance Assuming the media loading instructions as defined in the user manual have been followed Exhibit A describes the maximum permis W s The maximum skew 0 30 of AL L La Example If Ly 59 51 inches 1 51 m L 4800 inches 122 m Then L should equal L 76 53 inches 1 94 m Tho actual permissible skew L L 003 76 53 229 582 mm Stepper Motor Winding Resistance Measure resistance across stepper motor windings to verify a short does not exist should always verify prior to installing new Main PWA Red Wire Pin 1 A dirty encoder strip or encoder sensor may cause an image to severely horizontal banding and image skewing can be cause by a dirty strip Clean with cotton swabs and isopropyl alcohol top and bottom thoroughly Always observe the edge of a print to identity encoder
10. nt in DEE T2 1682474 and press ENTER Four Reply edel observed NOTE suggested to keep e host workstation and server in sama IP range EE bo da o a a zer 0 beginning rubare are someting ba s G2 108 024 074 nnters shui uly Be reed o 192 68 214 Wtan e e properly and cortured bu e Urk dd EE eer EE ben setings WEE dr ador driers b set to RAW and 9100 pot a Eust an Ethene peerio per concn to va a crossover or over your erin seo osa pras P dress ing the onset Ton Land me EF PU ENCAD Fle rrt uy tr rom System CO or downlod warn ancad comsupportaties 2 In me EFPU ceste a new fede in EFPU your CRN gon an LPT must be Erag heim erou CECI men de EE Ee KEE the arent fenare versn appears en Service Mera ci New version shouid appear EE for IC105 FASTPOCKET TX Installation Procedures Forte most recent software version ie InterCon please go rte towing URL ssh del FIRMWARES SOFTWARE elec C105 Faso Version 823 for Win 200 Win XP Win ox sve Windows 95 98 SEH Print Server Configuration NOTE Before you can configure a Windows print queue you first configure an address on bth y
11. option is displayed the Select button selects tha option 1 Press either Arrow button unti Uy Menu is displayed on the bottom iine then press Select 2 Press ether Arrow button unti Service Menu is displayed on to bottom line hon pross Select Press either Arrow button unti a blank is displayed on the bottom ine then press Select twice 4 Press either Arrow button unti Code is displayed on the bottom ire then press Select 5 Press either Arrow button untl Code 8 is displayed the bottom ine then press Select 6 Press either Arrow button untl Code2 0 is displayed on the bottom ine then press Select 7 Press either Arrow button until Code2 7 is displayed on the bottom then press Select Press either Arrow button until Caded 7 is displayed on the bottom then press Select 9 Press either Arrow button until Caded 4 is displayed on the bottom line hen press Select 10 Press either Arrow button unti eet is displayed on the bottom ine then press Select 11 Press either Arrow button unti Coded 5 is displayed on the bottom line then press Select 12 Press either Arrow button unti Hidden Menus is displayed on the bottom line then press Select 13 You should then soo Clear NVRAM displayed on the bottom line press Select 14 Cycle power on tho printer Veri Clear NVRAM and retest Add UPS or line conditioner to filter Functional Probl
12. st problems quickly The shifting pattern is always an encoder strip even if horizontal and vertical banding is present Troubleshooting Sensor 1 Error results when carrier suddenly stops at left end of unit during initialization ization does not complete Blank LCD or fails during the middle of a print job Clean with or isopropyl alcohol Platen Paper sensor should sense the platen on the return trip but fails to do so no error code given Clean platen surface thoroughly Clean paper sensor PWA carriage Replace paper sensor PWA at carriage 1 If media immediately is fed out rear of printer after being loaded then the autoload sensor optic path is obstructed or there is a problem with the sensor Change pitch of sensor angle with respect to media surface 2 If media feeds out rear of printer after carriage performs initial sensing or printer performs a false load then the paper sensor optic path is obstructed or the sensor is reading incorrect values Clean platen surface and paper sensor Replace paper sensor if not corrected Troubleshooting 3 If media continuously rolls forward an onto floor after carriage performs initial sensing then the paper sensor is not reading the correct values Clean platen surface and paper sensor Replace paper sensor if not corrected Check for scratches on platen surface w
13. 0 eslar DP prin at variu Neng ratas up to EE D Pigment Black CAD only Sty Dye e Pigment CAD i Bye ete grapes Four 5a mi saponin reservoirs cy are ue for extended rk operation check irk levis nthe apron jat ook rou e wale apace wen ishing ena me sti The edge warranty 185 ml E Se e noma A paas an best pirt modes are vaste ror me rna conl panei or EE igen are fled cri 30 EH fa Sip move tape fom ak iy d Seene f A Slap Start printing ensure level does nol tall below low E Ecrit AM Print Configurations AK Pigment Black CAD oniy Y Dye K Pigment ge SR eter rapes CMY Dye and Pigment cates are supped orinter CMYK CIS2 ni Woe The igne may be raps wih K Dye he user decides 10 pirt W ear pics Sc or png menocivome eder a vay oh spect The are pz fre ca bond paper an adhe 1o opm cred maa 4 Open Jet Compensation amp Cartridge Maintenance Eratiing open jet compensation Open Jet under e curato mara tan prove prt ausit 20 jei may Be lol SA in asen Co la manta Biete parteci rang o suppan poto ea rni madea opa et on probe ela BA Prime does image 7 Sts ern ee pat Inthe
14. Drawing fle dwg that demonstrates tho problem 8 Plot configuration fie 3 that was used to make the plot Scanned image of printer output andlor detailed description of the location of the problem on the plot d The plot siyle cb used to make the plot 5 Detailed list of all changes to the standard settings described above in sections A rough C 6 Listing of any error messages TECHNICAL BULLETIN 1 revision 4 5 2005 Cartridge to Caddy Seal De Prime Notice This applies o carridgss which demonstrat sasing problem between the caddy and Symptoms may Carriage Fuge larger han normal ink drops orto media Ink bulb In Serves station seals or complete pressure los from he caddy caddy Ink levels and subsequent color ropoulistarvalon during printing A Cartridge De prime Whan a separatas rom the caddy the ink replenishment cuta of the carriage prints the ink in the cartridge eventually Tto 2 of ink qued recover he pressure between caddy and during attachment So tha operator the caddy on regular basis the cartridge ose in slowly resulting a caiga de prima Sloss of negata pressure accumulator nk separaten whan he temperature uk changes by The problem may occur ovemight wen temperatures drop Preventive Solution To improve carindge to caddy seal perfomance a
15. ENCAD Inc i A Kodak Company A ENCAD 200 Training Guide Technical Summary Page 1 Printer Calibrations Page7 Cartridge Warranty Page 8 Tips amp Tricks Page 10 Networking Page 13 Driver Loading Instructions Page 31 Driver Configuration Settings 34 Technical Bulletin 1 Page 37 Printer Troubleshooting Page 39 Paris List Page 94 200 Product Data Sheet Page 97 USA and Canada Customer Support Line 877 362 2387 Version 5 0 7 200 Technical Summary document serves te cover techrological aspects tha ENCAD 200 pte and E Most CAD ass rauan s piner tta Oss St Guide art ogy ne Palerence Gude Mantaranee Guide on Syston CD for operons tucson documents we proved mth he ptr en CE ROM 1 Key Features E ne ik zem Fou 0 nl aap on ink reservoirs coy fr ended i optan Sean Rise medi eer animun rl ameter IM CAD rong spese up to 587 pn SET ose mode 100 dg amp pining speeds EEN Ze Process clr de Dazed and pigmented K na valle L een 029 of length or 2001519 128 E Fever AutoCAD 200 ADI amp Window 2 Printer Cartridges amp Snap On Reservoirs The aes tour clar CMYK ar tour ENCAD Ee pim ter ine on ard de car CMY Inks wl ba dye based or CUYK dye egal are S01 x 80
16. Y MENU Du GALIB FAST 08 TEST Ensure Iines are aligned vertically print pattern EEN C Sad D agan 8 Carriage Warranty Te fou Hed carriage replacement t user can ande Image quali rary wl be deemed based on dd se Nara moe age uty AW jets re fae wih ess than fest nk than he waranty wil be honored dose shoul eared uer the anal ecrane jel EE EEN ze RES FE SE ipee n Ny ture Pleas cal 1200 48 ENCAD NOTE Additonal checklist for possible cartridge replacement Ae ler Ra tap lt ogrout UTILITY MENL SERVICE MENU CARTRIDGE INFO waa a EE oped jets e necessary oed s ees re cover SE ty wih waar tree cog gt Catastrophic Faure mar th 3 Faty Poner Lire check e st pole mose st Start Clem ree lacie and aen carga iy roten ne Ass Line check
17. ems Difference in ground levels between the computer and the printer may cause the NVRAM to become corrupt proper grounds from power source exist plug computer print server RIP hardware only and printer into the same electrical outlet for local configurations random frequency interference Verify workstation powerlperformance Servers are more stable on Win 2000 XP workstations E 3 8 8 5 3 5 3 E Typically bad parallel printer cable will cause noise to show up on the printed image Replace wi a IEEE 1284 Standard Parallel Printer cable Ensure the cable length is less than 15 feet 4 meters Parallel Cable or other connectivity problem interference from other peripheral device i e fax machine Flipped byte workstation memory problem driver data conversion problem or print server SEH conversion problem NOTE The Super Draft mode sometimes exhibits double printing when brocessingiprinting HP GU2 vector KKK data this is known issue Switch output mod Raster to help correct or change print mode from DraftiSuper Draft to mode Vertical amp Horizontal Banding Typically banding in both the vertical and horizontal directions indicate a faulty MPWA but could be a carriage assembly if accompanied by color shifts For registration marks that start to over spray after long printing period
18. ess on toth your PC and the SEH print server 1 Ifyou have already done so install the TCP IP protocol on your This is done by fist RIGHT CLICKING on the My Network Places icon on your desktop Select Properties iom te ist The Network dialog box appears Double click on the Local Area Connection icon When the Local Area Connection log box opens double click on the Eed to activate the TCP IP ropes Sce igure below 0 GE festen m 7 n Tian x omy Je nce FE 9 Once the 1 properties dialog is enter the information as follows IP Address 192168254201 SUBNET Mask 2542552550 Technica Guide DNS Server 192 168 254 195 Alas DNS Server 192 168 284 190 Leave the Gateway blank See Figure Below NOTE To configure the SEH print server you will have to load the InterCon Net Tool enge CD ito sour CD deive Run the CD EXE from the Autorun folder Once started press the top baton British Flag Press the InerCon NetTeol banon to install Follow the prompts and finish the installation 1 Once loaded activate the lterCon NeiTool The SEH will Auto Assign Stan arcs using DHCP within the IP range of your PC To change the IP address and Subnet Mask double lick on the IP address or select Properties fom the Edit pull down menu See figure below
19. gt WebsatAdmi and Teal Supt m Muze TERN SUE DEET Se has neen etes Tte Sas LED wil d pre he pope I range the devies nud be dependen c HUS or d rrt EE LE De CALI PAPER AXIS TEST Rips aun 7 bo ted in he cenar che nada med Ss ches or E38 and e rd Te carat ine meta pacing sd proper Le eh erac ginta EE eter ba te T a arate er ett re ue valu nde Paper A DO Cat Paper 310 pres Sel shouid be he value cl erez Sele 1o sia rom asin aad ve waye 3300 E32 2 as tace Posi bu eal canda potra led value tape lr oes Spey muns ar n mela DB TEST Tha Sian Tet poem wil prat E ausiment af he pr tem ad shouldbe the EEN ZE roe eet Tre Cor db pattem wit iri EE tor compensating EE e Je Pata TEST Thre 3 noon paterne EECH lr elton od be pred EE ise dearing or Crease bes viue un cach sal le yelow e utto ran n eyan ac Erter NOTE To prom a iral check of run he Fast Db test Select UTILIT
20. h either Color or Monochrome 1 Set the Color Depth For Color 16777216 24 bit colors For Monochrome 2255 shades of gray Set Resolution to the highest available Set Dithering to Scatter RTL b Select the Merge Contrai branch Set Merge Control to Lines Overwrite Select the Custom Properties branch from the settings ist and then select the Custom Properties button below Under Piot Settings Set Quality to Normal Check Make light thin ines thicker b Under Output Format Set to RTL cher appear be sure the cartridge configuration matches the Configuration on your printer d Under nk Controls Set Ink reduction to 0 Set Ink iit to 300 or Ink liit on to unchecked Set Dry ime to 0 8 Under Color Controls Sel Gamma correction to 1 7 Set Dither Density to 100 4 Additonal Media setings Set any other media settings to appropriate Values for your printer and plot size If you are having trouble with pot sizing image location or margins be careful with these settings and fecord the values that you are using C Check Piot setings 1 From the AutoCAD menu select File Plt 2 Select the arrow if necessary to show more plot options 3 Set the Plot style table pen assignments to the standard pot styles supplied with AutoCAD For color plots select cb For monochrome plots select g
21. here paper sensor takes platen measurements Media Detection Failures Carriage Paper sensor will obtain reference at right side of media then measure left edge of media followed by the right edge of media If carriage stops at left edge then paper sensor is malfunctioning Carriage Paper Sensor Autoload Sensor Causes 1 Dirty platen surface clean thoroughly with NovaKlean or water 2 Scratches on platen surface voids warranty if caused by an open blade 3 Buffed platen surface from Textile type media 4 Ink on Paper Sensor optics 5 Trailing cable FPC connection reseat replace cable NOTE If the fan and servo motor connections are reversed Carriage Paper Sensor Error may result Power Supply Failure Test power supply output voltages at plug on Main PWA Pin 1 Red 24 vde 24 vde GND Re seat all power connections Isolate each load to identify source of problem except for carriageltrailing cable Check servo and stepper motor wi resistance replace respective motor if shorted Check fuse on Power supply lt 0 4 ohms resistance Replace Power supply if D2 does not light Check trailing cable Replace Power supply Diagnostic Error Messages error other than Carriage Axis Failure occurs recycle power Temporary faults should clear true hardware faults or bad connections will remain Carriage Axis Error Other examples include Paper Sen
22. inter 13 When you click Finish a digital signature or compatibility message box will appear choose Yes 14 Click Finish 15 After the driver is installed go into Printing Preferences cick on About This Printer verify that the version number next to the fle ENWZKUD DLL is 6 1 11 Driver Configuration Settings ENCAD s AutoCAD Driver AutoCAD 2000 2005 HDI driver versions T 8 ENCAD printers Use following steps to set the Standart of Defoul configuration fr plotting from AutoCAD using ENCAD s HDI drivers These settings are the starting point for normal colors and If your piot requires a different seting make Special note of hat setting Check for ENCAD s AuloCAD specic driver AutoCAD can use both Windows system drivers and AutoCAD specifc drivers called and HDI sliver Use ENCAD s driver for your printer for best performance and control rom AutoCAD De E O SE Ee E EE SE Ze 8 Aer doing the above on the Piot Configuration Editor dialog select the Device and Document Settings tab 1 Select the Media branch from the setings list If Media Type appears under Media select Media Type Then select the type of media that is installed on your printer 2 Select the Graphics branch from the setings list a Select the Vector Graphics branc
23. nd inside of carriage belt should be cleaned and replace the idler assembly If this does not correct the problem then the servo motor is likely degraded typical life of servo motor approximately 4 million cycles or 3 years Servo Motor Resistances Measure brush resistance across servo motor windings to verify a short does not exist replace servo motor if new trailing cable does not fix carriage axis error NOTE There is no way to verify faulty bearings but a swath shift is a classic example of an internal bearing failure 10 12 ohms normal 3 80 ohms acceptable The newest generation servo motor will last between 2000 and 4000 plot hours Older servo motors lt 2004 last between 1500 and 2500 plot hours Carriage Axis Failure persists even after thorough cleaning Check encoder stripfbushings carrier movement at power up small jumping 2 During unit initialization the carriage is unable to sense one edge of the media carrier appears to get lost Improper paper size registered or not registers at all No Paper Loaded message gt Vertical banding appears in image output Carrier senses Carrier is lost does not media on right edge sense left media edge Troubleshooting Troubleshooting gt Image data is incorrectly positioned on media Color bands appear randomly in color test files Media Skews Stepping Problem Is media
24. nter problem Colors Incorrect Color Management Problem Driver settings RTL test file incorrect Printer problem Vertical lines appear in prints Printer problem Banding Normally a Printer problem gt Driver Settings Cartridges not firing properly Printer problem Line Quality Printer problem gt Driver Configuration Microbanding Normally a Cartridge or Printer problem Driver settings 2 Li 5 Micro y 8 fiter Cartridge 76 reservoir 2 2 3 Thermal heaters Ink channel Jets 4 6 HHA 2 5 e 2 2 Cartridge rear electrical contacts or cartridge jet plate may have oil or ink on surface clean with distilled water Carriage assembly flex driver cable may have ink or debri contacts clean with NovaKlean Bypass jets as required One cartridge can affect others the above example depicts one bad cartridge can also affect other cartridge performances 5 8 E 5 2 5 E Has Manual Jet bypass Open Jet Compensation been engaged Clogged jets cause apparent banding throughout image Are the ink Cartridges contact points flex contacts dirty or damaged Clean thoroughly 2 Is the service station wipers clean and working properly Heads typically drag ink residue along right side of image Swap Cartridges to verify f re
25. ood one or measure weight of cartridge should be near 40 grams Check Caddy ink level and connectivity to cartridge Replace the cartridge with new cartridge leak at lid or plate may exist Replace Caddy Ink Caddy 50 ml full Cartridge with modified magentaink top spout dropout Ww Troubleshooting D Ifa cartridge continually runs out of ink deprimes then ity temperature extremes are likely present Maintain environment to within temperature swings of 5 degrees Celsius An air leak may also exist between the caddy and or cartridge refer to Technical Bulletin 1 Replace cartridge and caddy to verify failure 1 Problem For the 2nd and 3rd Interpret The Color Test The Color Test verifies that the cartridge is primed properly and that pressure is correct print in the Draft mode test is fou bands the ink drops off Cartridge is not primed properly insufficient pressure is inside of cartridge Solution Refer to Technical Bulletin 1 and maintain consistent Problem B Ink drops off at trailing edge of each swath bi directional printing mode Solution Add 10 20 ml of ink to the cartridge cartridge should full of ink ink is absorbed into an internal foam insert environment temperature should be l 8 degress Celsius at all times Ghosting Color changes shifts tone when printing resumes on either side of text b
26. or the symptom shown at loft Press lightly against jets with water alcohol moistened lint free cloth Blot the jet plate do not wipe Insert cartridge and initiate a Color Test 100 in the draft mode Jet Plate free cloth Troubleshooting For severe clogs use ultrasonic cleaner 30 40 secs or hot water 10 15 secs to break down kogation at nozzle a AS 7 Power line failure clean EM certridee and flex cable contacts thoroughly E 3 8 8 5 2 5 Assuming cartridges flex driver cables are clean and connect good then replace service station suggested replacement is every 2000 plot hours If failures are occurring within 40ml ink throughput improper cleaning of electrical contacts on carrier or a connectivity problem probably exists Faulty carriage flex cable or IC drivers Carriage PWA have been known to damage cartridges Initially cartridges should be replaced but further investigation is required Proper cartridge storage Clean service station regularly Ink Starvation Ensure cartridge is properly primed run color test 100 in 4 pass print mode Verify solid bars print continuously ignore the poor quality of color test used to check pressure of air inside cartridge and the level of ink inside cartridge Ensure the cartridge has 26 of ink inside either compare weight of cartridge to another g
27. our PC and the SEH prit server These instructions require Crossover network cable between the PC and the SEH print server 1 Ifyou have ot already done so install the TCP IP protocol on your PC This is done by fist RIGHT CLICKING on the Network Neighborhood icon on your desktop Select Properties iom the ist The Network dialog box appears 2 Click the Add button select Protocol Choose Misrosoft Kom he list of Manufactures and TEPIP fom the list of Network Protocols After TCP IP has been loaded double click on TCP IP under the Configuration The properties dialog box will appear Ensure that there is check next Specify an IP address der I address type in 192 168 254 201 Under SubactMa type 288 255 2550 Select OK and OK aguin to save and close the Network dialog box You will then be romped to insert your Windows 9598 disk so that your system copy the fequirel files Afr the fles have een copied say yes to the prom reboot pour D NOTE To peint tothe SEH print server fom Windows 95 98 you will have to load the SEH Print Monitor Insert the InterCon CD ato your CD drive Press the top Flag Press the InerCon NerTool button to install Follow the installation instructions Afer the ImerCon NerTool ul has boen loaded instal the SEH Print Monitor by pressing the Print Monitor buon Activate the terCon NetTool The SEH wil Auto Assign self an IP address within the TP range of
28. ox Adjust or turn off Ink Pre Heat values to help reduce ghosting effect Occurs in images with white black areas and color patterns either side of the text box ink jets cool down over the text box areas and begin fring suddenly Consequently the colors do not appear the same since heat differences change the drap size on the media which changes the color Banding and Line Quality Problems 2 5 9 B B Phantom shapes in output boxes T patterns diagonal ban Line extending beyond page layout page layout violation text problems or trapezoid output Spec is gt 0 3 of L1 L2 may or may not be the printer Perform skew accuracy check by printing a 40 box Clean cartridge carriage contact points Check service station for cleanliness Clean encoder strip slide shaft bushings carriage belt Replace trailing cable for vertical banding or vertical gaps in prints Banding Problems int RTL test file if OK then check RIP settings the higher quality print modes If all calibrations have been performed properly and the deadband is off then the encoder strip is dirty or defective Replace the carriage or entire assembly Replace the main PWA problem exhibits vertical amp horizontal banding Clean stepper motor and gearing on printers over 5 years old E 5 8 2 5 8 E Teflon strip defecti
29. place Caddy to ensure pressure maintained Are the Flex Driver cable connections seated properly Unseated Cyan cable 11 1111111111118444 72 mase COMPENSATION AVAILABLE IM THE ABOVE Or PASSES OK no problem Only 6 pass geng available Printer Misfires Is the trailing cable damaged Check for brown spots black runs down length of Cable NOTE Power off printer clean trailing cable with soapy water every 100 plot hours to prevent damage Inspect flex driver cables on carriage has damage ink attack occurred Check for black burn marks around dimples Re seat flex driver connection at Carriage PWA Side cover and rear cover will need to be removed in most cases to access connections Replace Quad Flex 208 cable for NO printing Replace the trailing cable for specific firing failures in one color check cartridge and manual jet bypass first Replace the carriage PWA 208 Jet Cartridge Ink Penetration plate Electrical FPC lines Heater Plate Ink penetration to amp H2 Address A and internal Power P lines Glue applied to plates to protect A amp P lines t quuin ann t d dl n Incorrectly firing cartridge typically the cartridge would have to be replaced f
30. pply a ight coat of PEG compound to cartridge noodi exterior surface using swab Only 1 5 mm of cartridge needle conference needs 1o be covered insert compound ia needle openinglend Cartridge Caddy Pressure Test caddy onto cartridge and 100 color test or some other high saturation Bel fe required Pressure between cargo and the caddy ei E lt Select Donn Antaw to Service Menu Select Doun Arrow Ia Diagnostic Menu dec Dean Araw t Calor Test choose 100 pres Select TE D Advanced Cartridge Recovery Ta carnage deprived af too much ink demonstrated by ink dropout ar Improper cartridge recovery and it has not caused significant levels of air in ta chimney ben the owing recovery process may be attempted 1 Remove he fom he 2 op reed e BT Be Ai cuia ew bon ttr E Synge reaches e 40 0 42 gram We ae y e EE be 5 Ater ling fe cap win the needle needs to be and the ono cannae eenegen Ze orto EE geb pouure a crt anda Troubleshooting Cartridge Misfires Printing Problems Banding and Line Quality Problems Hardware Failures Diagnostic Tests General Analysis of Printing Problems Prime incorrect Pri
31. ra Normal the vh pads are paced ZE Ke G SEH Print Server Networking Tips NOTE For EE referto page 18 dc Use pateh if inking ott a HUR sees catie 1 dng arety NIC computers tere aca caraio e pant saver Tes red on CD are extremely easy to aov nsu me vary pening on you aperang optem 2 Al hat computer c workstation assign network adores setings a At desktop cick on My Network Places slot Proprie At Local ci sed Proper conection winden tera Pitt e TCPIP pel ol tad Ben go Kee Vie E P address ie AE Ze Kass NOTE gateway and the Zoe et ri 3 Load te network or ti trm bn ah del ad ole kv ceo CON dei ung LEE BEE E NOTE I ie above are check he comu Neon propera TEPP Bot end Server adresses 1a arare lhe e rab only one runter tel Fr exami Se II HENE coon you may dre 1o servar using a PC e MS DOSTCOMMAND PROMPT ener for example ar 4 1921682474 0040 7 00 0d lt 6 and prens ENTER 362 166 20 74 tended Padi abdo Ir Oe SEH server harte ress tried on buck dl device EE EEN rar cones are proper amd complere IP a adress
32. rayscale ctb or monochrome ctb These fles wil control the how each color appears on the final plot Ifyou make any changes o these fies save and use hem as different fle name so that you can always recover tho original Setings If you open the acad fle for editing you should see that all colors have the same settings Color Use object color Dither On Grayscale Automatic Virtual Per Automatic Screening 100 Adaptive On Line Lineweight Line end style Line join style and siyle Use object 4 Under Plot Options Check Piot object ineweights 7 Check Plot with plot styles 5 Bo sure to Save changes to layout or Apply to Layout so that AutoCAD wil retain the settings to the drawing so that you can reproduce Ino settings later D Troubleshooting you aro having problems getting the plot output that you want rst pot wilh the setings described above Then make and document any settings adjustments that you think are necessary and document the output changes If you continue to have problems please submit the folowing information so that the problem can be duplicated and resolved 1 Problem description 2 HDI Driver version To find from AutoCAD menu select File Plot Properties button Device and Document Properties tab Custom Propertios branch Custom Properties button About button 3 Printer Model and Cartridge Configuration 4 Files 2
33. ridge jet pisenarge trom plate for debris media Clean encoder strip slide shaft bushings Carriage Head Strike Clean inside of carriage belt Ensure vacuum fan s are providing adequate suction Ensure correct carriage head height 67 3 on inside numbers of gauge Perform carriage vibration test Carriage Vibration Test Perform Carriage Test under Diagnostics to verify if carriage bushings pads shims are defective Perform a carriage bushing test Access Cartridge and manually push the carriage assembly to the left end of printer PWR up the printer carriage should return to station normally without error Verify lines do not exhibit jagged edges Line Quality Issues Poor line quality is often software related improper CAD line fi techniques or output mode i e HP GL 2 versus Raster mode To Verify have the customer Edges of send a default box drawing not solid directly out of AutoCAD application default line thickness should be 0 008 and should be printed clear amp sharp Carriage head strike may occur normal head clearance is 062 068 Perform Mechanical Alignments to verify E E 2 5 2 8 The super draft mode or draft mode may cause exhibit double image printing when processing printing HP GL 2 vector data this is known issue when printing certain file types To correct change print mode from Draft or Super Draf
34. rinter grounding check for presence of neutral to ground voltage 2 0 VAC is incorrect and power entry module resistance 0 6 ohms to Main PWA ground Also verify proper grounds from power source exist 2 Clear NVRAM and retest Electrostatic Discharge from media FOR SALE CALL NOW LY i pym 1 800 555 1212 ote Software DEn ESD protect beyond 20KV touring wire itn Symptoms Intermittent horizontal banding Installation Obtain passive static eliminator strip with carbon fiber brush Attach to back of unit via hinge or secure with screws Fibers gt Ink Overspray Magenta camag PWA should not touch the media Black usually gt Display striations gt Complete display failure gt Stepper motor failure i i 0 allow4 6 mm gap Ground UM SE EE resistor This wil dissipate upto d I 60 KV currently unit only protected to 15KV operating 2010 idle Test The Servo PWM test under diagnostics should be performed when unexpected carriage axis errors occur this will help identify potential weak points during carriage assembly travel PWM Avg 4 Max 152 Loc 21600 Cycle Count 3 NOTE typically the maximum PWM value allowed is 212 If values are reaching near 212 levels then the carriage bushings probably need replacement slide shaft a
35. rinter port is now setup Driver Loading Instructions ADI HDI Drivers Windows AutoCAD SU DIEU len N E E GM Printer p OE ores E E To install the ENCAD driver in Windows NT ihe Ada New Hardware Wizard appears on boot up of your computer dick ance 2 Uninstal any ENCAD drivers that you have currently installed in your Printers foder S Save diver fl to your Desktop 4 Double Ciak compressed driver fle to extract the driver 5 Ga into tne PRINTERS folder of your Operating System Which can be accessed b Gong o START SETTINGS PRINTERS Choose ADD A PRINTER 7 Designate what portta which the printer is connected whether itis a print address or an LPT paralel port Aline ist of Manufacturers and Models Choose HAVE DISK Choose BROWSE and dec he Wizard oe oder CIENCADIDrvrs Version 10 dek OK twice to bring up he revised ist of Manufacturers and Models 11 Choose your ENCAD printer trom he at 12 Continue the install as you wouid any printer ZE 34 Mer th driver is insted go into Printing Preferences dick on Abou This Printer and very that the version number next to the ENW2KUD DLL i 6 1 11 To Install the ENCAD driver in Windows 2000 or Windows XP 1 the Add New Hardware Wizard appears on boot up of your computer cick CANCEL 2 Uninstall any ENCAD drivers that you have current installed in your Printers folder 3 Sa
36. s several hours replace the carriage PWA Initialization Failure Verify power to unit power to main PWA Re seat and or replace SIMM Verify Carriage 02 fiashes on off at PWR up Clear NVRAM if possible Refresh firmware if possible Replace power supply if either 24VDC lines are absent Re seat all connec ions Power Off first Replace trailing cable carriage PWA trailing cable connector Replace the m good first PWA if faulty Verify stepper motor resistances are Carriage Axis Failure Carrier stops suddenly during initialization or during normal printing Carriage Axis Failure is displayed on LCD Carriage Axis Failure Is encoder strip slide shaft damaged or dirty Clean with NovaKlean Is the media cutter malfunctioning Replace to verify Clean cutter groove Check carrier bushings Run PWM Test and for lubricants on the slide shafticarrier belt Clean andlor replace all bushings Are the trailing cable connections at the carriage PWA and main PWA good Are servo motor winding resistances good 3 80 ohms check 360 degrees Bearing failure Replace servo motor if gt Replace carriage PWA or assembly jack is defective E 5 8 8 5 2 5 8 E Intermittent Banding Jet failures Display goes out or striations appear on LCD Stepper motor failure printing same spot Replace Main PWA p
37. sor Failure connection Encoder Sensor Failure connection Auto Paper Sensor Failure connection Cartridge End Of Life at 350 ml ink throughput Unrecognized Cartridges see Service Manual Cartridge Error Messages Unrecognized Cartridges The Identification Chip ID chip the rear of the cartridge is not properly being recognized by the main processor Check to ensure the ID chip is in the proper location and that the dimples have been penetrated Also verify the correct cartridges are being installed to the respective printer type Cartridge 1D chip contact point have boon penetrated Cartridge End Of Life The ink counter on the ID chip has reached a maximum count of 350ml under Cart Info cartridge must be replaced with a new cartridge to resume print operations NOTE Cartridge warranty is 165 of ink throughput T 200 PARTS LIST 07 2005 Or ran assnvacuuny ricit dy ronm mock PLATE Gr 204246 1 RETRACTING STOP COVER SERVICE STATION PADS 6 anama _ suner Lowen CARRIAGE suver UPPER CARRGE SPRING COMPRESSION CLER mmer COMPRESSION TOP COVER SUPPORT CENTER LOWER The mos
38. t to Normal Best mode ie inthis example the customer was using WinXp with acad2002 Hdi driver version 7 18 Firmware version 2 00 Line Quality Issues Improper line placement or random data interference may be attributed to driver output setting Try switching from either HP GL 2 mode to Raster mode or vice versa These symptoms varying only by file type amp size have reportedly been corrected by switching to a different output mode Hardware Failures A Diagnostic Tests Wl p e m m Quick Troubleshooting Checklist Send RTL test file to printer to verify a hardware failure Rotate image 90 in software for banding issues Perform all calibrations and routine maintenance Check modes and operation check for ESD protection Re seat all cable connections Reinitialize printer download firmware as applicable clear NVRAM Replace defective subassembly Verifying Printer Operation Ensure the X Done LED 02 on carriage PWA Should illuminate for 4 seconds only after power switch is turned on If not then power supply is probably defective or trailing cable has a loose connection or is defective Verifying Default User Settings Re Initialize Printer Clear NVRAM The T 200 has a two line display The top line displays the active menu Tha bottom line displays the options for that menu The Arrow buttons are used 1o scroll through the menu options When the desirad
39. tain number of jets available for each print swath depending on the stepper motor advancement or spacing of the printer NOTE Typically the BEST print pass mode 6 pass should not micro band when printing Graphic images CMYK dye ink for best results if printer calibrations have been performed Print Pass Mode Theory 208 Jet Cartridge SE vz Pass Two Pass Three Pass 50 Ink 335 100 Ink Laydown Laydown Laydown 33 Four Pass Six Pass 29 25 Super Draft 1 pass bi lrectonal 800 x 300 dpi 25 pass unidirectional 600 x 300 dpi 25 pass 600 x 600 dpi pass 600 x 600 dpi Electrostatic discharge from media i e 3 party PolyPoster or polycarbonate for example can cause inconsistent banding and apparent over spray around text or black imaging FORSALE 1 000 555 1212 E 5 8 8 5 2 5 8 E Defective flex driver cable JEEE or carriage PWA can also E cause improper firing thus leading to banded output NOTE trailing cables typically cause vertical banding while flex cables cause horizontal banding Line Quality Problems Print RTL test plot if OK Fast then check software Printing in the higher quality modes best normal Colorideadband calibrations correct Setar 2 Electrostatic Check the ink cart
40. the staps to change the kernel mode Group Policy 1 Open Group Policy as follows cick Start dick Run type gpeditmee and then Ee ENTER 2 Under Local Computer Policy double click Computer Configuration 3 Double cick Administrative Templates and then double click Printers 4 Right click Disallow installation of printers using kernel mode drivers and then dick Properties 5 On the Seting tab cick Disable to allow kerel mode printer driver installation ard then cick OK Now run the Add Printer Wizard and install the ENCAD printer driver per these Instructions 1 Ifthe Add New Hardware Wizard appears on boot up of your computer cick CANCEL 2 Uninstall any ENCAD drivers that you have current installed in your Printers folder 3 Save the driver fle to your Desktop 4 Double Cick on downloaded fle expand the driver to Geen Version 6111 5 Go into the PRINTERS folder of your Operating System which can be accessed by going to START SETTINGS PRINTERS Choose ADD A PRINTER T Designate what port to which the printer is connected whether itis print address or an LPT parallel port At the ist of Manufacturers and Models Choose HAVE DISK 3 Choose BROWSE and direct the Wizard to the folder CAENCADIDrivers Version en 10 Click OK twice to bring up the revised list of Manufacturers and Models 11 Choose your ENCAD printer from the list 12 Continue the install as you would any pr
41. ve or carriage belt improperly installed Loose carriage bushings Replace bushing shims and carriage bushings together insert 2 new shims onto forward walls of carriage Troubleshooting tensioner replace every 2000 print hours Vertical Banding Swaths 2 Lower roller height with respect to the platen assembly 15 1000 optimum is required or center area vertical banding may be observed avoid media tenting issues ensure each roller is the same general height range i e greater than 10 1000 but less than 20 1000 Lower Roller Assembly Platen Troubleshooting Pinch Roller Vertical bands are seen at center of print Horizontal Banding Samples AutoWipe interference default setting is off Verify driver printer setting 2 x Pre Heat too high Range Off 1 7 0 is the default setting Every 2 minutes Typically spaced every 6 to 20 Differences Banding Consistent banding is usually hardware related cartridges typically Autowipe is on or Pre Inconsistent banding is usually Heat may be too high software related 2 E 2 5 2 8 ESD and can cause inconsistent banding Normally caused by improper color or deadband calibration dirty cartridgesiservice station print pass mode is too low for the image composition Print Pass Selection Only cer
42. ve the driver fle to your Desktop 4 Double Cick on downloaded fle to expand the driver to CAENCADIDrivers Version 6111 5 Go into the PRINTERS folder of your Operating System which can be accessed by going to START SETTINGS PRINTERS Choose ADD A PRINTER T Designate what port to which the printer is connected whether itis print address or an LPT parallel port E At the ist of Manufacturers and Models Choose HAVE DISK 3 Choose BROWSE and direct the Wizard to the folder C ENCAD Drivers Version en 10 Click OK twice to bring up the revised list of Manufacturers and Models 11 Choose your ENCAD printer from tho list 12 Continue the install as you would any printer 13 When you click Finish a digital signature or compatiblity message box will appear choose Yes 14 Cick Finish 15 After the driver is installed go into Printing Preferences cick on About This Printer verify that the version number next to the ENWZKUD DLL is 6 1 11 To Install the ENCAD driver in Windows 2003 Server In Windows 2003 installation of the so called kornol modo drivers is blocked by default In the system s Group Policy In order to install the ENCAD drivers the Group Policy need to be changed to allow installation of the kemel mode printer drivers Changing tho policy does not affect the existing printer drivers and afler instaling the ENCAD verit can be switched back to its default eating Haro are
43. your To change the IP address and Subnet Mask double click on he IP ales or select Properties fom the Edi pull down See figure below To assign your IP address and Subnet Mask choose iom the configuration tree on the left Assign 192 168 284 200 for the IP address Assign 288 288 288 0 Tr the Subuet Mask Leave the Gateway blank or zeros See figure below Important Do not check the DHCP setting shown checked below or confles with addressing will occur Chose the IntesCon NeToot Your setting will be saved ia the print server You are now be Windows Printer Port ege PRINTER PORT SETUP Select Start Settings Printers Alt Printer Next See Local ben Under Manufactures select Genere and Only for Pits Accepi the def fore name and choose print a test page Once the printer is setup Right Click over the printer on you just setup Slot Properties Select the Details tab tom te Properties dialog box See figure below 1 Press the Add Port buton 2 Once the Add Por dialog box is up select Other and then choose SEH Print Monitor iom the list Soe igure NOTE Ifyou did sot oad the Print Monitor Bom the InterCon CD this wil not be 3 Once you have selected the SEH Print Monitor por and press ok you will be gl for the TCP IP address and TCP IP 44 Emet 192 168254 200 for the address Ifthe TCPIP does
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