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Ciprico 6500 Specifications

1. 1 3 IB GRE UNIT E 1 4 EV BS ey acca ace recesses netvac gut ntsc aermapaassonatecsa aes cat E E E TE 1 6 NEA TAG Ker OVD e E E 1 6 Serb PN Uti iy TA DeL coser iioc tesco arcane gend E EEE et emcee cdc up da quM Kult ei sadi e E SUN 1 6 Protecting Hardware from Electrostatic Discharge ccccccccccccccccccccceceeeeeaaeeeaeeeeessesesesseesseeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeess 1 7 Removing and Instalime tlie Bezel assitir aE PESE SIUS EEE 1 8 Opening and Closing the Chassis Cover eseesesssssssoeeesrssssssssseeererrssssssssseerresesssssssecerrreesssssesseerereesssssssseeeereeesss 1 9 Using the Cable Management SY Ste Ml vsiscecataciacctacssvotactesataaasenuerccesubasieawsasaecenbese EOE n Fuer a I 1 10 Torning on Power to an ANTT osc cacascacanecesensecaecasesenaote ce osedenncannsosccowssescanssncacusesceoratootanatecasnev cases vecaauaveoteor gesgieraaties 1 13 Shutting Down and Turning Off Power to an Array sess nnne enne s enean nnn nennen nennen ns 1 13 FCCC CATO WARS ooeeiiintmidiacencninde E ccied asinis te A E E LU om Ud Ue te ciuucc oed epos dues E EE 1 14 2 PP Disk wii RE 2 1 IB iban CED c 2 IBI Blu s roni 2 2 PEEDOVe NOO eeen m 2 3 rds Behavior N hena Disk Drive Falls isses e EE EEEE 2 3 B
2. available on some switches that let the port immediately transition into STP forwarding state upon link up This functionality can reduce network interruptions that occur when devices restart and should only be enabled on switch ports that connect end nodes You can use Spanning Tree for a single cable connection between switches or trunking for multi cable connections between switches Flow Control enabled on Enable Flow Control on each switch port and NIC that handles iSCSI traffic PS Series switches and NICs arrays will correctly respond to Flow Control Unicast storm control disabled Disable unicast storm control on each switch that handles iSCSI traffic if the switch on switches provides this feature However the use of broadcast and multicast storm control is encouraged on switches Jumbo Frames Jumbo Frames enabled Enable Jumbo Frames on each switch and NIC that handles iSCSI traffic Jumbo Frames Enable Jumbo Frames on each switch and NIC that handles iSCSI traffic each switch and NIC that handles iSCSI traffic CoL C Configure switches to use VLANSs to separate iSCSI SAN traffic from other network traffic 3 10 PS6500 Hardware Maintenance Maintaining Control Modules Connecting Network Cables A PS6500 must have at least one and can have up to four active network connections at one time Multiple network connections are recommended for performance and availability In addition network cables mus
3. Installed on each array PS Series firmware software allows you to manage your storage environment and provides capabilities such as volume snapshots cloning and replication to ensure data hosted on the arrays is protected in the event of an error or disaster Group Manager GUI Provides a graphical user interface for managing a group Group Manager CLI Provides a command line interface for managing a group Manual Transfer Utility MTU Runs on Windows and Linux systems and enables you to use physical media to securely transfer large amounts of data to a replication partner facilitating replication and preventing network congestion Host Software for Windows Host Integration Tools Remote Setup Wizard RSW Initializes new PS Series arrays configures host connections to PS Series groups and configures and manages multipathing Multipath I O Device Specific Module MPIO DSM Includes a connection awareness module that understands PS Series network load balancing and facilitates host connections to PS Series volumes VSS and VDS Provider Services Allows 3rd party backup software vendors to perform off host backups Auto Snapshot Manager Microsoft Edition ASM ME Uses PS Series snapshots cloning and replication to provide point in time protection of critical data for supported applications including SQL Server Exchange Server Hyper V and NTFS file shares SAN HeadQuarters SANHQ Provides centralized monitoring hi
4. LEDs on page 1 3 Disk drive LEDs These LEDs indicate when a drive is present and disk drive activity See Disk Drive LEDs on page 2 1 Cam screws The two cam screws secure the array front panel to the chassis cover Chassis handles The handles are used to pull out the chassis opening the cover and exposing the disk drives channel cards and EIP card Hardware Status LEDs Figure 1 4 shows a detail view of the hardware status LEDs Figure 1 4 PS6500 Hardware Status LEDs Figure 1 4 Description mde sus Dem 0 Pomo MeMe mod O OO S cooling modules Flashing orange orange Module removed Orange Power supply failure fan failure or upper or lower temperature limit exceeded Q mas OR pomon 0 Flashing orange Module removed or upper or lower temperature limit exceeded Disk drives O Normal operation 1 3 PS6500 Hardware Maintenance Basic Array Information Figure 1 4 Description Continued Wr Sous essen 0000 Flashing yellow EIP card removed LCD Panel Display The LCD panel located on the array front panel behind the bezel provides information about array hardware status If the array 1s in standby mode the word standby appears in the LCD panel If an array is a member of a group and there are no failures the member name appears in the LCD panel See Figure 1 5 Figure 1 5 LCD Panel No Hardware Failures member01 If a hardware failure occurs an icon and any nume
5. Loop Fasteners f D 2 Route the cables along the middle arm of the three arm assembly going from 3 to 4 in Figure 1 18 3 Route the cables along the one arm assembly connected to the top of the left and right rails going from 5 to 6 in Figure 1 18 After routing the cables the installation should resemble Figure 1 20 Figure 1 20 Cables Attached to the Cable Management System PS6500 Hardware Maintenance Basic Array Information Turning on Power to an Array There are two power modes for a PS6500 array Standby mode An array enters standby mode if you turn off power but two or more functioning power supply and cooling modules are connected to a source of power In standby mode the array is fully grounded and some array components are supplied with power For example the power button is lit and the LCD panel displays standby However disks and control modules are not supplied with power and the array is not operational Full power mode An array enters full power mode when you push the power button on an array that is currently in standby mode All components and modules are supplied with power and the array becomes operational To turn on power completely and restart an array l 2 3 Make sure three power supply and cooling modules are installed and make sure at least two modules are connected to a source of power ideally on different circuits Remove the bezel as described in Removing and Installi
6. MicroSD Card 2 Gently pull the card straight out of the housing 3 Place the microSD card on a flat surface where it will be protected from electrostatic charge 3 8 PS6500 Hardware Maintenance Maintaining Control Modules Inserting the MicroSD Card Align the replacement microSD card so the arrow on the card points towards the housing Figure 3 8 Firmly press the card into the housing until it clicks into place Make sure you cannot pull it out Figure 3 8 Inserting the MicroSD Card 3 Install the control module See Installing a Control Module on page 3 6 After you replace the micro SD card make sure the control module is operational See Interpreting Control Module LEDs on page 3 1 3 9 PS6500 Hardware Maintenance Maintaining Control Modules Network Requirements and Recommendations The minimum network configuration for a PS Series array consists of a connection between Ethernet 0 on each control module and a computer or a network switch To increase performance and availability configure multiple network interfaces on an array and connect them to multiple switches Dell recommends that you follow the guidelines in Table 3 4 In addition all the usual rules for proper network configuration apply to group members General network configuration is beyond the scope of this manual Table 3 4 Network Recommendations Switched Gigabit Ethernet Connect arrays and hosts to a switched network and make sure that all n
7. a disk drive sit overnight before installing it in an array Do not remove a disk drive from its carrier This action will void your warranty and support contract Maintain array cooling When installing disks in an array with power maintain adequate cooling by minimizing the time that the chassis cover is open Do not remove a failed disk until you are ready to replace it Install the same type of disk drives Install only disk drives of the same capacity speed and spin rate in an array If an array contains disk drives with different sizes in some cases the smallest disk drive in the array will determine how much space can be used on each disk For example if the smallest disk drive is 400GB only 400GB of space will be available for use on each disk Do not remove a functioning disk drive from an array If you remove a spare disk drive replace it as soon as possible Store disk drives properly Store replacement disk drives in the packaging in which they were shipped Removing Disk Drives To remove a disk drive from an array l 2 4 Identify the drive you want to remove You can obtain this information from the event log and the disk LEDs See Disk Drive LEDs on page 2 1 and Figure 2 4 Use an electrostatic wrist strap or a similar protective device See Protecting Hardware from Electrostatic Discharge on page 1 7 Remove the bezel See Removing and Installing the Bezel on page 1 8 Unlock and open the chassis cover
8. additional information about module failures The power supply and cooling module LEDs are described in Table 4 1 PS6500 Hardware Maintenance Maintaining Power Supply and Cooling Modules Table 4 1 Power Supply and Cooling Module LED Descriptions LED Module removed Power supply failure fan failure or upper or lower temperature limit exceeded Orange DC power failure o OQ S a SIS S BIB S ma E oi 5 UG See Figure 4 2 Of Normal operation Fan failure 1 o ya C See Figure 4 2 PNA See Figure 4 2 Orange AC power failure f Off f Normal operation or Green Normal operation After you replace a failed power supply power supply See Figure 4 2 initialization may be in progress even if the LED is green Initialization is complete when the failure condition is cleared in the LCD panel Power Supply and Cooling Module Status You can identify a failure on a power supply and cooling module by e LEDs The power supply and cooling module hardware status LED is orange or flashing orange In addition an LED on a power supply and cooling module is orange See Power Supply and Cooling Module LEDs on page 4 1 e Messages A message on the LCD panel located behind the bezel on the console in the event log or in the Group Manager GUI Alarms panel describes a power supply and cooling module failure e Group Manager GUI and CLI output The Member Enclosure window or the member se
9. and the number shown in the icon specifies the module 0 1 or 2 numbered from left to right when viewed from the rear of the array Array temperature exceeds upper or lower limit I O card n Fault Control module failure where n and the number shown in the icon specifies the control module 0 or 1 numbered from left to right when viewed from the rear of the array EIP card Fault EIP card has failed Channel Crd n Er Channel card has failed where n and the number shown in the icon specifies the card 0 or 1 numbered from right to left when viewed from the front of the array Enclosure OPEN Chassis cover is open exposing the disk drives Comms Fault The EIP card and active control module have not communicated for more than 2 5 minutes 1 5 PS6500 Hardware Maintenance Basic Array Information Enclosure Switch Settings Enclosure switches are located between the disk drives and the power supply and cooling modules You access the switches by removing the bezel and opening the chassis cover Each switch is numbered Do not change the following default switch settings e 4 On e 9 On e 10 Off e I1 On The other switches are not used A switch is on when it is in the position closest to the rear of the chassis A switch is off when it is in the position closest to the front of the chassis Array Back Panel Figure 1 9 shows the back panel of a PS6500 array Figure 1 9 PS6500 Back Panel aire ieee AT m
10. channel cards from the front of the array after removing the bezel and opening the chassis cover See Removing and Installing the Bezel on page 1 8 and Opening and Closing the Chassis Cover on page 1 9 Viewed from the front of the array channel card 0 is on the right side and channel card 1 is on the left side of the array Channel Card LEDs The following LEDs indicate channel card status e On the bottom front of the array in the center the channel card hardware status LED circled in Figure 5 1 shows the status of both channel cards Figure 5 1 Channel Card Hardware Ststus LED on Front Panel e Each channel card includes three LEDs near the front edge See Figure 5 2 Figure 5 2 Channel Card and LEDs Figure 5 2 Description Channel card latches The latches let you remove and install the channel card e Channel card handle The handle provides a way to hold a channel card while protecting it from electrostatic discharge or other damage e Channel card LEDs The LEDs show channel card status 5 1 PS6500 Hardware Maintenance Maintaining Channel Cards Channel card LEDs are described in Table 5 1 The LCD panel on the front panel located behind the bezel shows additional information about channel card failures Table 5 1 Channel Card LED Descriptions LED Location Description Flashing yellow Channel card removed Yellow Channel card failure Front of the channel card See Figure 5 2 Middle of th
11. socket Reverse the wire and re attach it to the socket See Figure 4 7 Figure 4 7 Reversing the Cable Strain Relief PS6500 Hardware Maintenance Maintaining Power Supply and Cooling Modules In addition use the cable management system to organize your power cables See Using the Cable Management System on page 1 10 for more information Note If you detached one side of the cable management system from the rear chassis flange for better access re attach it If the array was shut down turn on power to the array See Turning on Power to an Array on page 1 13 Make sure the new module is operational See Power Supply and Cooling Module Status on page 4 2 Caution After installing a power supply and cooling module wait until the new module initializes before removing the other module Once connected to a source of power module initialization generally completes in one to ten seconds Initialization 1s complete when the LCD panel located behind the bezel no longer shows the module failure 4 6 5 Maintaining Channel Cards A PS6500 array includes two hot swappable redundant channel cards Channel cards distribute connections from the control modules to the disk drives Each channel card has redundant paths to all the disk drives for high availability One functioning channel card is required for array operation Warning Before replacing a channel card contact your PS Series support provider for important information You access
12. verifying operational status 2 9 E EIP card identifying failures 6 3 interpreting LEDs 6 1 maintaining 6 1 replacing 6 3 verifying operation 6 5 electrostatic discharge avoiding 1 7 electrostatic wrist strap using 1 7 enclosure interface processor card see EIP card enclosure switches default settings 1 6 environmental requirements A 1 F failover control module 3 3 network connection 3 3 port 3 3 failure indications channel cards 5 2 control modules 3 3 cooling 4 2 disks 2 2 EIP card 6 3 power 4 2 fans failure indications 4 2 initialization 4 6 installing module 4 4 LEDs 4 1 locating modules 4 2 Index 2 Index maintaining 4 1 removing module 4 3 verifying operational status 4 6 field replaceable modules how to access 1 1 firmware identifying 3 3 3 4 requirements 3 3 3 7 Flow Control recommendation 3 10 front panel description 1 2 full power mode defined 1 13 G Gigabit Ethernet recommendation 3 10 H hardware power supply connections 4 3 hosts Flow Control recommendation 3 10 Jumbo Frames recommendation 3 10 J Jumbo Frames recommendation 3 10 L LCD panel description 1 4 location 1 2 LEDs channel card 5 1 control module 3 1 cooling modules 4 1 disk drives 2 1 EIP card 6 1 locating 1 2 network interfaces 3 1 power supplies 4 1 M member increasing bandwidth 3 10 multipath I O recommendation 3 10 network connection guidelines 3 10 subnet access recommendation 3 10 microSD card fi
13. 0 PS6500 Hardware Maintenance Maintaining Control Modules Figure 3 10 Recommended PS6500 Network Configuration RIL es Or OO xcu Hkoccscoccqum HE ea kr LIII e E LI XY LEA EESTE rr LI XY T a Es er I See ae a watt c estes re ess a dag x C ees VIN Pop PO rss aes Sra 1 f PrELIVTUUVTT ELIT ry EET T m unc Ta i rr hla 1 1j L L 3 12 4 Maintaining Power Supply and Cooling Modules A PS6500 array includes three hot swappable redundant power supply and cooling modules All three power supply and cooling modules must remain installed Two functioning power supply and cooling modules connected to a source of power are required for array Operation You access power supply and cooling modules from the rear of the array Power Supply and Cooling Module LEDs Power supply and cooling modules have the following LEDs e On the bottom front of the array in the center the power supply and cooling module hardware status LED circled in Figure 4 1 shows the status of all the power supply and cooling modules This LED panel is visible with the bezel on Figure 4 1 Power Supply Hardware Status LED on Front Panel e Each power supply and cooling module has four LEDs that show the module status See Figure 4 2 Figure 4 2 Power Supply and Cooling Module LEDs The LCD panel on the front panel located behind the bezel provides
14. Drive Fails How an array handles a disk drive failure depends on whether a spare disk drive is available and whether the failed drive was in a degraded RAID set e Ifa spare disk drive is available it automatically replaces the failed disk Performance is normal after reconstruction completes e Ifa spare disk drive is not available and the failed disk drive is in a RAID set with no previous disk drive failure the RAID set becomes degraded Performance may be impaired e Ifa spare disk drive is not available and the failed disk drive is in a RAID set that is already degraded data may be lost and must be recovered from a backup Replace a failed disk drive as soon as possible Contact your PS Series support provider for a replacement 2 3 PS6500 Hardware Maintenance Maintaining Disk Drives Disk Drive Requirements Follow these disk drive handling requirements Protect disk drives from electrostatic discharge When handling a disk drive always wear an electrostatic wrist strap or a similar protective device See Protecting Hardware from Electrostatic Discharge on page 1 7 Handle disk drives carefully Hold a disk drive only by the plastic part of the carrier Do not handle a disk drive solely by the release lever Insert a disk drive properly Do not force a disk drive into a slot Make sure the disk release latch is oriented toward the rear of the array Warm disk drives to room temperature before installation For example let
15. E IUUD E a l Seen rrr eee 0 OO ear O s PL EVER EVE EE au Pad d Pu E ad mm Pu bi sasas eee sees ee eee NEN rra acra REHA NR Figure 1 9 Description Power supply and cooling modules At least two functioning power supply and cooling modules are required for array operation Three modules must be installed to start the array Power supply and cooling modules are numbered 0 1 and 2 from left to right Control modules At least one functioning control module is required for array operation Control modules are numbered 0 and 1 from left to right See Interpreting Control Module LEDs on page 3 1 and Power Supply and Cooling Module LEDs on page 4 1 for descriptions of the LEDs shown on the back panel Serial Number Label The serial number label for the array is on the rear chassis flange See Figure 1 10 1 6 PS6500 Hardware Maintenance Basic Array Information Figure 1 10 Serial Number Label The serial number is also displayed in the Group Manager GUI See the Group Administration manual for more information Protecting Hardware from Electrostatic Discharge When handling the array chassis disk drives channel cards EIP card or control modules you must use an electrostatic protection device to prevent electrostatic discharge Always store hardware where it is protected from electrostatic discharge An electrostatic wrist strap is supplied in the array shipping box To use the wrist strap 1 Connect the s
16. EDAV EODEM NO E E TOT 2 4 FR Gin V1 DR D e 2 4 AD E DIVE e T EE mcn 2 7 3 Maintaining Control Modules ssssesceecccsssssssccececcccsssssecececcoossssssssececoeosssssecsececoosssssssececeescsssssssssssseeecosssssssseeee 3 1 en tre e Git MOE RE RR E EE A E E E 3 1 loterpreung Control Module LEDS c 3 Kenu Contool Modales Fanie RE tesebanceancaceguseess 3 3 Understanding Failover BellaVTOR erecisidecieconi ineto inean eiea ii e i sie e E Ea i 3 3 Maintains Control Module Firmware creo ores bo pae potra S IURE FRE unssesanesanuenavonussh sovecatnesanobssoasonsenerabeacceebboaseataraness 3 3 Control Module Handling Requirements ccccccccssssssssseeeccececeeeeaeesseeeeeeeeeeeeeaseesseeeeceeeeeeeeeeeesseeeeeeeeeeseaaengesees 3 4 Removing a Connor Modulo scs tat Ri een auE Set n PR ioca KlivosuR A Drosva tipo nus Cus sUR Pec USA in O D NODI PO PUE A USE IRR d PULL E OUO P URN 3 4 lastalhine COOL Module PER RE T T m 3 6 Replacine tbe WTI CEO SLC AE A T 3 7 Removing the MictoSsD Card Pe 3 8 Isero ne do o3 dero SDC Ad e Ei 3 9 Network Requirements and Recommendations cccccccccseessssssesecceecececeaeaeeussesecceeeseeeaaaesseeeeeeeeeeseauaaaaaeseeeeees 3 10 Connec ine INCU Wy Oi Ca seater esc ce ciara se Hin edu icusededes tad eesti see cane E AT 3 11 PS6500 Hardware Maintenance 4 Maintaining Power Supply and Cooling Modules c
17. LOGIC PS6500 Storage Arrays Hardware Maintenance 110 0118 EN R2 Copyright 2010 Dell Inc All rights reserved Dell is a trademark of Dell Inc EqualLogic is a registered trademark All trademarks and registered trademarks mentioned herein are the property of their respective owners Information in this document is subject to change without notice Reproduction in any manner whatsoever without the written permission of Dell is strictly forbidden August 2010 Part Number 110 0118 EN Rev 2 ii Table of Contents BPC BAC me A lil PUTO NCS TETTE LTDA iii OE A BIET o omm iii Overview or Dell EqualLogic Products 5 2iceee ipee saa eos tote o irte ea reato E onto CE Esa Da co raso st res ads IUe sede Ere ssas s es aoo T os bo aab asd URS edades ii Iselated JocurmeDtgtfk coiere eem HERE eno tue ESI ST eer nen E eS oe en art ern ee UU EUH UU UH en eer auc er V Techincalsupposb and ustomeriS ek adus oerddacesteladee se indossata cen uade ee dnas e tudo a 2sd qn 2900 ao dones anie faces tu lucos oed ES So ER aed S V NY Sir My STATIN Onset OR ee D OX vi 1 Basic Array Information UT T TI T uU 1 1 Ere Replaceable C OIIDOSCLELS i io eciius cesse E E tes ert LUN SI PEDE E Ute s Orc L MT LP IPEA E LEUR d UAPE 1 1 Aura Dezeland Eront P3be leas et A esl vta E Dess cdd ncn ton ess aimes cU De e ends ene aca cue dd editis ce ese lees 1 2 Hariv ce VII CED P
18. Module Hardware Status LED on Front Panel Table 3 3 Control Module Hardware Status LED States Off Normal operation Flashing orange Control module removed or temperature limit exceeded Orange Control module failure 3 2 PS6500 Hardware Maintenance Maintaining Control Modules Identifying Control Module Failures You can identify a failure in a control module by e LEDs If a control module fails the control module hardware status LED on the array is orange or flashing orange and the LEDs on the control module indicate the failure as described in Interpreting Control Module LEDs on page 3 1 e Messages A message on the LCD panel located behind the bezel on the console in the event log or in the Group Manager GUI Alarms panel describes a control module failure e Group Manager GUI and CLI output The Member Controllers window or the member select show controllers command output shows the control module status not installed Understanding Failover Behavior Only one control module is active serving network traffic at one time Each control module includes a battery backed write cache for storing recently used data For redundancy the cache on the secondary control module mirrors the data that is stored in the cache on the active control module Each control module has four ports Ethernet 0 Ethernet 1 Ethernet 2 and Ethernet 3 The active control module can use a network interface only if there is a cable connect
19. PS Series support provider for more information about returning hardware 2 Maintaining Disk Drives Each PS6500 array includes 48 hot swappable disk drives See the PS Series Release Notes for the latest information about disk drive support You access disk drives from the front of the array after removing the bezel and opening the chassis cover See Removing and Installing the Bezel on page 1 8 and Opening and Closing the Chassis Cover on page 1 9 Disk Drive LEDs There are several LEDs on a PS6500 array that indicate the status of disk drives On the bottom front of the array in the center the disk hardware status LED circled in Figure 2 1 shows the overall status of the disk drives This LED panel is visible with the bezel on Figure 2 1 Disk Hardware Status LED on Front Panel When you remove the bezel a row of 48 LEDs 12 sets of four is visible at the bottom of the front panel These LEDs are on both sides of the hardware status LED panel Figure 2 2 Disk LEDs on Bottom of Front Panel ele s sk ENT B8888 ooooo 2 P O O O N h m ka b el i ia PrI LI a a a oe u e T i m e e cmm s pum Bc bapt ne m aak best beak Fasi LETE Enot E Each LED corresponds to a specific disk drive and shows its activity From left to right the first set of LEDs corresponds to disk drives 0 to 3 the first column of disk drives the second set corresponds to disk drives 4 to 7 the second co
20. See Opening and Closing the Chassis Cover on page 1 9 Confirm the disk drive you want to remove The LED on a failed disk drive will be lit yellow Note The LED on the failed disk 1s closer to the release latch for the adjacent disk than it 1s to the release latch on the failed disk See Figure 2 5 PS6500 Hardware Maintenance Maintaining Disk Drives Figure 2 5 Identifying and Removing the Correct Drive 6 Open the disk drive release lever by sliding the latch toward the front of the array and pulling up the latch arm This will disengage the disk drive from the slot 7 Wait 30 seconds to allow the disk drive to stop spinning and the heads to land 2 5 PS6500 Hardware Maintenance Maintaining Disk Drives 8 Holding the sides of the disk drive pull up and remove the drive from the slot Caution Do not pull the drive up by the lever See Figure 2 6 Figure 2 6 Wrong Way to Hold a Disk Drive 2 6 PS6500 Hardware Maintenance Maintaining Disk Drives Return the failed drive in the packaging in which the replacement drive was shipped Contact your PS Series support provider for information about returning hardware Installing Disk Drives To install a disk drive in an array 1 Use an electrostatic wrist strap or a similar protective device See Protecting Hardware from Electrostatic Discharge on page 1 7 2 Remove the bezel See Removing and Installing the Bezel on page 1 8 3 Unlock and open the chassis cov
21. alling 1 9 locking 1 9 removing 1 8 unlocking 1 8 cable management system using 1 10 3 7 4 6 cable strain relief using 4 6 cables network connecting 3 7 3 11 supported 3 11 cables power connecting 4 6 cables serial connecting 1 13 channel cards description 5 1 handling requirements 5 3 identifying failures 5 2 installing 5 4 interpreting LED 5 1 locating 5 1 maintaining 5 1 protecting 5 3 removing 5 3 replacing 5 3 verifying operation 5 5 control modules batteries 3 1 charging cache battery 3 7 checking proper installation 3 7 failover behavior 3 3 failure indications 3 3 firmware identification 3 3 firmware requirements 3 3 3 7 handling requirements 3 4 LEDs 3 1 locating 3 1 microSD card moving 3 6 replacing 3 3 3 4 3 7 removing 3 4 restriction on mixing 3 1 3 6 synchronizing 3 4 types 3 1 verifying operational status 3 7 cooling indications of failure 4 2 initialization 4 6 installing module 4 4 LEDs 4 1 Index 1 PS6500 Hardware Maintenance locating modules 4 2 removing module 4 3 requirements 4 2 verifying operational status 4 6 cover chassis opening and closing 1 9 D disk drives accessing 2 7 correct handling 2 6 failure behavior 2 3 failure indicators 2 2 identifying 2 3 incorrect handling 2 6 installing 2 7 LEDs 2 1 maintenance 2 1 numbering 2 3 protecting 2 4 removing 2 4 requirements 2 4 status 2 2 supported configurations 2 4
22. cccccssssssssssscccccccccsssssssscscccccccsccssssssssssccssesscssesssees 4 1 Power supply and Coone Module bEDS iicet tb eae th aca ace etie entere a ae aes 4 Power Supply and Cooling Module Status wacescaczccascuxieocsnadesanucnadaacancdsnsisedancsiesdanesinsenadaed Sheweasoncnsaavbonsantetaanvadsessondeeses 4 2 Array Behavior When a Power Supply Falls iiie eoe a 4 2 Power Requirements and Recommenda OMS stood tme ieuccie too que sibociudiueottusten itus teol veo e oft ees PUR ROI Ud Exo pt 4 3 Removing a Power Supply and Cooling Mod le iei eor rid eed beret e buta d e erede nenatc ku be eese etae pasa ea 4 3 Instalime a Power Supply and Cooling Module isi ERR Ero UU RE vA Into rRDR E dado ecole HEP R PEEL M Ru cda REN 4 4 sMamtainne Channel Cards iioii EL e hee ie eie ee o TENE RS 5 1 Change b AR Bl al Benen arene cun pap a oc ene Dioses fob Itb e altus 5 1 Chasse e At a Cake outs bci du MM Ses ens MEE MEME S 5 2 Array behavior Whena Channel C arg Patlsi o a eace eco veta ib id ESI e ote icu DU DQ SE Tulsa ult sati eee 5 2 Channel C ard Handine Require niem 5525 otav Meresh aus A oot eonun r E 5 3 Replacing Channel 3E iioii ooo R eo A a RE dS edo duod 5 3 Removunmnc a C nya i aye ak aid cse gu a Mex Mol sad au a tveer ae veer Sven oer renner Panto were ioi id ee 5 3 Inserume 4 hannel C ar odes utei tate ra Sota tote a 5 4 6 Matmitamine the EIP Card e iisen 6 1 EIP Card CED oss oou siue maduro ian ue ana actos aac cence iss uu i u
23. d in Replacing the MicroSD Card on page 3 7 and install it in the replacement control module This will make sure that the new control module is running the correct firmware Do not operate an array with an empty control module slot Return the failed control module in the packaging in which the replacement module was shipped Contact your PS Series support provider for information about returning hardware Installing a Control Module You can install a control module without shutting down the array Caution Do not mix control module types in an array Control modules are oriented horizontally in the array with the label text right side up serial port to the left and the Ethernet ports to the right as shown in Figure 3 5 Figure 3 5 Correct Control Module Orientation ES 6 a GN NER PO To install a control module 1 Attach an electrostatic wrist strap or a similar protective device See Protecting Hardware from Electrostatic Discharge on page 1 7 2 Open the control module latches by squeezing together the release mechanism for each latch and then rotating both latches outwards See Figure 3 3 3 Hold the latches and slide the control module into the slot until you feel resistance See Figure 3 6 3 6 PS6500 Hardware Maintenance Maintaining Control Modules 6 7 Figure 3 6 Installing a Control Module Rotate each latch toward the array until the latches are closed and the control module is compl
24. densing 5 to 80 noncondensing 3400 BTU hour 5g peak 1 2 sin for 10ms 21 Gims 5 to 500 Hz Random 100 to 240 VAC auto sensing 50 60 Hz 1400 VA maximum 440 watts DC output Maximum input power 0 7 KVA Input current 7 3 5A 17 5 cm by 48 3 cm by 81 0 cm 6 89 in by 19 01 in by 31 90 in Index A accessing field replaceable modules 1 1 array back panel 1 6 batteries 3 1 bezel description 1 2 installing 1 8 removing 1 8 cable management system 1 10 channel cards 5 1 control module restriction 3 6 control modules 3 1 cooling modules 4 1 cooling requirement 1 2 disk drives 2 1 EIP card 6 1 enclosure switches 1 6 environmental requirements A 1 fans 4 1 field replaceable modules 1 1 firmware 3 3 front panel 1 2 installing bezel 1 8 installing channel cards 5 3 installing disk drives 2 7 installing EIP card 6 3 installing power supply and cooling modules 4 4 LEDs 1 2 2 1 3 1 4 1 network connection guidelines 3 10 opening and closing cover 1 9 power requirements A 1 power supplies 4 1 power supply connections 4 3 powering off 1 13 powering on 1 13 protecting from discharge 1 7 removing bezel 1 8 removing channel cards 5 3 removing control modules 3 4 removing disk drives 2 4 removing EIP card 6 3 removing power supply and cooling modules 4 3 restarting 1 13 shutdown procedure 1 13 specifications A 1 B back panel description 1 6 batteries charging 3 7 servicing 3 1 bezel C inst
25. dule occurs Caution Do not remove a control module from an array while the control modules are still synchronizing A message will appear on the console when synchronization completes The ACT LED on the secondary control module will be orange when synchronization completes Before removing a control module e Attach an electrostatic wrist strap as described in Protecting Hardware from Electrostatic Discharge on page 1 7 e Disconnect any serial or network cables attached to the control module Optionally re attach the network cables to the functioning control module to provide uninterrupted data access 3 4 PS6500 Hardware Maintenance Maintaining Control Modules To remove a control module 1 Open the control module latches by squeezing together the release mechanism for each latch and then rotating each latch outwards This will disengage the control module from the array See Figure 3 3 Figure 3 3 Opening a Control Module Latch 2 Hold the latches and carefully slide the control module from the slot See Figure 3 4 Figure 3 4 Removing a Control Module m EM 3 Place the control module on a flat surface where it will be protected from electrostatic charge Caution To avoid damage do not place anything on top of the control module 3 5 PS6500 Hardware Maintenance Maintaining Control Modules 4 If you are replacing a failed control module remove the micro SD card from the failed control module as describe
26. e will be functional When you use the update command procedure both control modules are updated to the same firmware version Group members should run the same firmware version otherwise only the functionality common to all versions will be available in the group See the PS Series Release Notes for information about mixed firmware groups If you are upgrading a control module or replacing a failed microSD card make sure to order the correct PS Series firmware version If you are replacing a failed control module remove the microSD card from the failed control module and install it in the replacement control module This will make sure that you keep the correct firmware 3 3 PS6500 Hardware Maintenance Maintaining Control Modules To display the firmware version running on an array examine the GUI Member Controllers window or use the CLI member select show controllers command Control Module Handling Requirements Follow these control module handling guidelines e Protect control modules from electrostatic discharge When handling a control module always wear an electrostatic wrist strap or use a similar protective device See Protecting Hardware from Electrostatic Discharge on page 1 7 e Do not remove a control module from an array while the control modules are synchronizing When synchronization completes a console message will appear Also the ACT LED on the secondary control module will be orange Do not leave a control m
27. e channel card See Figure 5 2 Rear of the channel card See Figure 5 2 Channel Card Status You can identify a channel card failure by e LEDs The channel card hardware status LED is yellow and the middle or rear LED on the channel card is flashing green quickly The front LED on the channel card may also be yellow See Channel Card LEDs on page 5 1 e Messages A message on the LCD panel located behind the bezel on the console in the event log or in the Group Manager GUI Alarms panel describes a channel card failure e Group Manager GUI and CLI output The Member Controllers window or the member select show channelcards command output shows a failure If a channel card fails contact your PS Series support provider for a replacement Array Behavior When a Channel Card Fails If a channel card fails the array will continue to operate If both channel cards fail the array will no longer operate Replace a failed channel card as soon as possible Contact your PS Series support provider for a replacement Note Do not remove a failed channel card until you are ready to replace it 5 2 PS6500 Hardware Maintenance Maintaining Channel Cards Channel Card Handling Requirements Follow these channel card handling requirements Protect channel cards from electrostatic discharge When handling a channel card always wear an electrostatic wrist strap or a similar protective device See Protecting Hardware from Electrostatic Disc
28. ed to the port on the active control module Therefore you should connect a cable to the network interface port on each control module to make sure that both control modules can access an interface A PS Series array provides two types of network failure protection e Network connection failover If multiple network interfaces are configured and one network interface fails iSCSI initiators that were connected to the failed interface can reconnect to the group IP address and be redirected to a functioning interface For example if Ethernet 0 and Ethernet 1 are connected to a network and Ethernet 0 becomes disabled initiators that were connected to Ethernet 0 can be redirected to Ethernet 1 e Control module failover If the active control module fails the secondary control module automatically takes over and becomes active Control module failover is transparent to applications but iSCSI initiators must reconnect to the group IP address If both control modules fail the array will not operate Replace a failed control module as soon as possible Contact your PS Series support provider for a replacement Maintaining Control Module Firmware A PS6500 array includes two control modules each with a microSD card running the array firmware You should run the latest firmware version to take advantage of new product features and enhancements Caution Both control modules must be running the same firmware version otherwise only one control modul
29. els and technical specifications in addition to basic array operations Chapter 2 Maintaining Disk Drives describes how to obtain disk drive status and how to install and remove disk drives e Chapter 3 Maintaining Control Modules describes how to obtain control module status how to install and remove a control module and how to replace the micro SD card e Chapter 4 Maintaining Power Supply and Cooling Modules describes how to obtain module status and how to install and remove a module e Chapter 5 Maintaining Channel Cards describes how to obtain channel card status and how to install and remove a channel card e Chapter 6 Maintaining the EIP Card describes how to obtain Enclosure Interface Processor EIP card status and how to install and remove an EIP card e Appendix A Array Technical Specifications lists the environmental and physical specifications for the array Overview of Dell EqualLogic Products Thank you for your interest in Dell EqualLogic PS Series storage products We hope you will find them intuitive and simple to configure and manage iii PS6500 Hardware Maintenance Preface PS Series arrays optimize resources by automating performance and network load balancing Additionally PS Series arrays offer all inclusive array management software host software and free firmware updates The features and products described next are available at no additional cost PS Series Array Software Firmware
30. ent Notes Do not remove a component until you are ready to replace it Do not operate the array for a long time with a component removed To maintain adequate cooling keep the PS6500 chassis cover closed when possible If you must open the cover to access the disk drives channel cards or EIP card minimize the time that the cover is open Array Bezel and Front Panel Figure 1 2 shows the bezel of a PS6500 array The bezel conceals the array front panel and the power switch deterring a user from inadvertently turning off power to the array Figure 1 2 PS6500 Bezel You must unlock and remove the bezel to view the front panel as described in Removing and Installing the Bezel on page 1 8 Figure 1 3 shows the array front panel Figure 1 3 PS6500 Front Panel D A aag oO e i ne 0 roc O m A isah cook fiot danh kesb hesk TET Aanb hash Bach hrb hanh Maak Figure 1 3 Description Power button The power button is lit blue when you connect at least two power supply and cooling modules to a source of power LCD Panel If a hardware problem occurs the affected component and a short description will appear in the LCD panel See LCD Panel Display on page 1 4 1 2 PS6500 Hardware Maintenance Basic Array Information Figure 1 3 Description Hardware status LEDs These LEDs indicate when hardware problems occur These LEDs can also be seen when the bezel is installed See Hardware Status
31. er See Opening and Closing the Chassis Cover on page 1 9 4 Install the replacement drive as follows a Open the disk drive release lever by sliding the latch toward the front of the array and lifting up the latch arm b Hold the replacement disk drive by the plastic carrier and position the disk drive so that the latch is toward the rear of the array where the power supplies and control modules are Start to insert the drive 1 2 7 PS6500 Hardware Maintenance Maintaining Disk Drives c Slide the replacement disk drive gently into the slot until you feel resistance 2 d Push the disk drive the rest of the way into place The lever should still be open Do not force the lever closed 3 Caution Forcing the lever closed can break the latch and make the drive unusable e Pull back the latch 4 2 8 PS6500 Hardware Maintenance Maintaining Disk Drives f Holding the latch open lower the lever until the drive is fully seated and flush with the other drives 5 Keep holding the latch open g Push the latch forward 6 9 Close and lock the chassis cover See Opening and Closing the Chassis Cover on page 1 9 10 Reinstall the bezel See Removing and Installing the Bezel on page 1 8 Make sure the new disk drive is operational See Disk Drive Status on page 2 2 for more information 2 9 PS6500 Hardware Maintenance Maintaining Disk Drives If you install a disk drive in an array that is a
32. es you to open the chassis cover without dislodging the cables Warning For safety you must use the cable management system to prevent pinching the cables and to reduce the risk of electric shock The cable management system consists of two wire assemblies e One wire assembly has three arms three clamps and six fabric hook and loop fasteners e One wire assembly has one arm two clamps and three fabric hook and loop fasteners See Figure 1 16 1 10 PS6500 Hardware Maintenance Basic Array Information Figure 1 16 Cable Management System Not Installed The cable management system attaches to the rear of the array chassis and to the rack rails See Figure 1 17 Figure 1 17 Cable Management System Installed M a M TH See the PS6500 Rack Mount Instructions for information about installing the cable management system To use the cable management system Gather all the network and power cables and route the cables along the top arm of the three arm assembly going fromcallout 1 to 2 as shown in Figure 1 18 Make sure the cables have sufficient slack between the array back panel and the first connection to the cable management system callout in Figure 1 18 PS6500 Hardware Maintenance Basic Array Information Figure 1 18 Routing Path on the Cable Management System Connect all three fasteners on the arm and place the cables below the arms See Figure 1 19 Figure 1 19 Attaching the Hook and
33. etely seated in the slot Connect the network cables to the control module See Network Requirements and Recommendations on page 3 10 for examples of network configurations Use the cable management system to organize the network cables See Using the Cable Management System on page 1 10 for information If the array was shut down turn on power to the array See Turning on Power to an Array on page 1 13 Make sure the control module is operational See Interpreting Control Module LEDs on page 3 1 If two control modules are installed but only one appears in the GUI or CLI the control module may not be properly installed Re seat the control module If both control modules still do not appear in the GUI or CLI they may not be running the same firmware and you should contact your PS Series array service provider Note When connected a control module cache battery may begin to charge If the low battery safe cache policy is enabled the default the array will operate in write through mode until the cache battery is fully charged However if you need optimal performance before the battery is fully charged as soon as the battery status is good charging you can temporarily disable the low battery safe policy and force the array to operate in write back mode Make sure to re enable the low battery safe policy when the battery is fully charged See the Group Administration manual for information about cache policies Replacing the MicroSD Ca
34. etwork network connections between hosts and arrays are Gigabit Ethernet Although an array can operate at 10 or 100 Mbits performance will be slower than when using a Gigabit Ethernet switch Multiple network connections For increased bandwidth and availability connect all the network interfaces on both control modules to multiple network switches The switches must be connected using interswitch links The links must have sufficient bandwidth to handle the iSCSI traffic After connecting the network interfaces use the Group Manager GUI or CLI to assign an IP address and netmask to each interface Access to the group IP address In a multi subnet group each configured network interface should have access to the subnet on which the group IP address resides Redundant network paths Using a multipathing solution helps to make sure that no single point of failure exists between computers and arrays For replication a reliable For effective and predictable replication make sure that the network link between the adequately sized network link primary and secondary groups is reliable and provides sufficient bandwidth for copying data No STP functionality on switch If possible do not use Spanning Tree Protocol STP on switch ports that connect end ports that connect end nodes nodes iSCSI initiators or storage array network interfaces However if you must use STP or RSTP preferable to STP you should enable the port settings
35. harge on page 1 7 Handle channel cards carefully Hold a channel card only by the plastic handle or latches Do not force a channel card into a slot Store channel cards properly Store a channel card in its original packaging or in an antistatic bag or place the channel card on a surface protected from electrostatic discharge Replacing a Channel Card You can replace a failed channel card without affecting array operation if the second card is installed and functioning Otherwise if possible cleanly shut down the array before removing the channel card as described in Shutting Down and Turning Off Power to an Array on page 1 13 Notes After you install a channel card wait 60 seconds before removing the other channel card to allow the channel cards to initialize For proper array cooling minimize the time that the chassis cover is open Do not remove a failed channel card until you are ready to replace it Removing a Channel Card l Use an electrostatic wrist strap or a similar protective device See Protecting Hardware from Electrostatic Discharge on page 1 7 Remove the bezel See Removing and Installing the Bezel on page 1 8 Unlock and open the chassis cover See Opening and Closing the Chassis Cover on page 1 9 Open the two channel card latches by rotating each latch upwards This action will disengage the channel card from the chassis See Figure 5 3 5 3 PS6500 Hardware Maintenance Maintaining Channel Cards F
36. igure 5 3 Opening the Channel Card Latches 5 Hold the channel card by the plastic handle and carefully pull up sliding the channel card from the slot See Figure 5 4 Make sure you place the channel card where it is protected from electrostatic discharge Figure 5 4 Removing a Channel Card Inserting a Channel Card 1 Hold the replacement channel card by the handle and orient the card as shown in Figure 5 2 with the channel card LEDs toward the front of the chassis 5 4 PS6500 Hardware Maintenance Maintaining Channel Cards 2 Carefully slide the channel card partially into the slot using the metal groove at the rear of the slot as a guide Do not force the card into the slot 3 Open the two channel card latches and slide the channel card completely into the slot simultaneously rotating the latches downwards to close the latches and secure the card in the slot See Figure 5 5 Figure 5 5 Closing the Channel Card Latches Note Make sure the channel card is completely seated The card must not protrude from the top of the chassis 4 Close and lock the chassis cover See Opening and Closing the Chassis Cover on page 1 9 5 Ifthe array was shut down turn on power to the array See Turning on Power to an Array on page 1 13 6 Reinstall the bezel See Removing and Installing the Bezel on page 1 8 Make sure the new channel card is operational See Channel Card Status on page 5 2 When you replace a failed channel card re
37. lect show enclosure command output shows a power supply and cooling module failure When facing the rear of the array power supply and cooling modules are numbered 0 1 and 2 from left to right See Figure 1 9 Array Behavior When a Power Supply Fails If one power supply and cooling module fails the array will continue to operate as long as two modules are functioning and connected to power Otherwise the array will shut down automatically If a power supply and cooling module fails contact your PS Series support provider for a replacement 4 2 PS6500 Hardware Maintenance Maintaining Power Supply and Cooling Modules Caution You should replace a faulty power supply and cooling module with a functioning module as soon as possible because another module failure will cause the array to shut down Notes Do not remove a failed power supply until you are ready to replace it If the array loses power it will not power up unless all three power supplies are present Power Requirements and Recommendations At a minimum two functioning power supply and cooling modules connected to one or more power sources are required for proper operation Also you cannot turn on full power to an array unless three modules are installed For a highly available power configuration Dell recommends that you e Connect the three power supply and cooling modules to different power sources on separate circuits See Figure 4 3 e Connect two power supp
38. lies to an uninterruptible power supply UPS system and connect the other power supply to a different power source Notes If your array was shipped with power cables use these cables to meet safety requirements Otherwise contact your PS Series support provider or reseller for power cable information See Appendix A for information about voltage requirements Figure 4 3 Recommended PS6500 Power Configuration Removing a Power Supply and Cooling Module You can remove a failed power supply and cooling module without affecting array operation if two modules are functioning and connected to power Otherwise if possible cleanly shut down the array before removing the failed module See Shutting Down and Turning Off Power to an Array on page 1 13 PS6500 Hardware Maintenance Maintaining Power Supply and Cooling Modules Note You can detach one side of the cable management system from the rear chassis flange and carefully pull it away from the rear of the array to provide access to the power supply and cooling modules To remove a power supply and cooling module 1 Disconnect any power cables from the module 2 Squeeze together the module latches to release the handle and then rotate the handle downwards This disengages the module from the chassis See Figure 4 4 module shown alone for clarity Figure 4 4 Opening the Handle LII h HHH i til 3 Hold the handle and carefully slide the module from the slot See Figu
39. lumn of disk drives and so on Each drive has an LED on the top of the drive opposite the latch PS6500 Hardware Maintenance Maintaining Disk Drives Figure 2 3 Disk LED Table 2 1 explains how to interpret the LEDs that indicate disk status Table 2 1 PS6500 Disk Drive Status LED Descriptions Array is in Sq mode Flashing yellow One or more drive failures Bottom row of LEDs on array front panel Off Disk Drive Status You can identify a disk drive failure by e LEDs Any or all of the LEDs on the front of the array on the array front panel or on the drive itself See Disk Drive LEDs on page 2 1 for more information e Messages A message describing a disk drive failure appears on the LCD panel located behind the bezel on the console in the event log or in the Group Manager GUI Alarms panel e Group Manager GUI and CLI output The Member Disks window or the member select show disks command output shows a disk drive failure 2 2 PS6500 Hardware Maintenance Maintaining Disk Drives If a disk drive fails contact your PS Series support provider for a replacement Disk Drive Numbering Disk drives are numbered from 0 to 47 starting from the left side of the array going front to back Disk drives 0 to 3 comprise the first column of disk drives disk drives 4 to 7 comprise the second column of disk drives and so on See Figure 2 4 Figure 2 4 PS6500 Disk Drive Numbering Array Behavior When a Disk
40. n active group member the drive will be automatically configured into a RAID set when you close the chassis If you install a disk drive during RAID reconstruction or verification the drive will not be configured until the operation completes 2 10 3 Maintaining Control Modules A PS6500 array includes two hot swappable control modules One functioning control module is required for array operation You access control modules from the rear of the array Each control module includes e Four Ethernet ports one of which can be used as a dedicated management port if you configure a management network e A serial connector for use if there is no network access to the array e A field replaceable microSD card containing the PS Series firmware Cache and NVRAM batteries are not field replaceable If a control module fails or for information about replacing a cache or NVRAM battery contact your PS Series service provider Only one control module is active serving network traffic at one time The secondary redundant control module mirrors cache data from the active control module If the active control module fails the secondary will take over network operations Caution Do not mix control module types in an array Always make sure both control modules are the same type and color See the latest PS Series Release Notes for information about other supported control modules Identifying the Control Module The Type 7 control module ha
41. ng the Bezel on page 1 8 Press the blue power button on the front panel When the array restart completes if the array is a member of a group the LCD panel will show the member name Shutting Down and Turning Off Power to an Array Although a PS Series array includes hot swappable hardware components in some cases you must cleanly shut down the array and turn off power in order to perform maintenance Notes When you shut down an array that is a member of a group any volumes with data on the array will be set offline until the array is restarted This may affect initiators that are connected to the volumes Turning off power to an array will clear any messages on the LCD panel Record any information shown in the panel before turning off power To shut down and turn off power to an array l Use one of the following procedures e Use telnet or SSH to connect to an IP address assigned to a functioning network interface on the array Do not connect to the group IP address e Use the serial cable shipped with the array to connect the serial port on the active control module the ACT LED will be green to a console or a computer running a terminal emulator PS6500 Hardware Maintenance Basic Array Information The serial connection must have the following characteristics 9600 baud One STOP bit No parity 8 data bits No flow control 2 When prompted log in to a group administration account with read write acces
42. odule slot empty In an array with one control module always attach a blank face plate to the empty control module slot e Store control modules properly Store a control module in its original packaging or in an antistatic bag or place the control module on a surface protected from electrostatic discharge Removing a Control Module If a control module fails replace it with a functioning control module as soon as possible Do not remove a failed control module until you are ready to replace it You can temporarily remove a functioning control module to replace a micro SD card Note For proper cooling do not leave a control module slot empty If an array will operate for a long time with only one control module you must install a blank control module in the empty slot You can order a blank control module from your PS Series array service provider You can remove a control module without shutting down the array if the remaining control module has at least one connected and functioning network interface However if you remove the active control module the LED labeled ACT will be green there will be a short interruption as failover to the secondary control module occurs Otherwise if possible cleanly shut down the array before removing the module as described in Shutting Down and Turning Off Power to an Array on page 1 13 If you remove the active control module there will be a short interruption as failover to the secondary control mo
43. rd Each control module includes a microSD card containing the PS Series firmware If a control module fails remove the microSD card from the failed control module and install the card in the replacement control module This will make sure that the new control module is running the correct firmware You can access the microSD card by sliding the control module partially from the slot If you completely remove the control module place it on a surface that is protected from electrostatic discharge 3 7 PS6500 Hardware Maintenance Maintaining Control Modules You can partially or completely remove a control module without shutting down the array if the remaining control module has at least one connected and functioning network interface If you remove the active control module the LED labeled ACT will be green there will be a short interruption as failover to the secondary control module occurs Before replacing a micro SD card e Attach an electrostatic wrist strap as described in Protecting Hardware from Electrostatic Discharge on page 1 7 e See Replacing the MicroSD Card on page 3 7 for instructions on removing a control module Caution Be careful not to damage the circuit board Do not use sharp instruments to remove the microSD card Removing the MicroSD Card 1 Firmly push the card into its housing to release the spring mechanism Figure 3 7 The microSD card will be partially ejected from the housing Figure 3 7 Ejecting the
44. re 4 5 Figure 4 5 Removing a Power Supply and Cooling Module Se When you replace a failed power supply and cooling module return the module in the packaging in which the replacement module was shipped Contact your PS Series support provider for information about returning hardware Installing a Power Supply and Cooling Module To install a power supply and cooling module 1 Orient the power supply and cooling module so that the power plug is at the bottom 4 4 PS6500 Hardware Maintenance Maintaining Power Supply and Cooling Modules 2 Carefully slide the module partially into the slot 3 Squeeze together the module latches to release the handle and then rotate the handle downwards See Figure 4 4 4 Push the module completely into the slot simultaneously rotating the handle upwards to close the handle and seat the module See Figure 4 6 Figure 4 6 Installing a Power Supply and Cooling Module After installing a power supply and cooling module connect a power cable to the module and to a source of power See Power Requirements and Recommendations on page 4 3 for examples of power configurations Note If your array was shipped with power cables use these cables to meet safety requirements Use the cable strain relief to secure a power plug to the array If you need to reverse the cable strain relief wire for your power cable configuration press the wire ends together to disengage the wire from the power plug
45. rical identifier for the affected component appear in the LCD panel See Figure 1 6 Figure 1 6 LCD Panel Fan Failure SP Fan 1 Fault Alarm Set If a disk drive fails you will also see an icon showing the location of the failed drive in the chassis See Figure 1 7 Figure 1 7 LCD Panel Disk Drive Failure Drive Fault 20 Alarm Set If multiple hardware failures occur simultaneously the LCD panel displays multiple icons and descriptions See Figure 1 8 1 4 PS6500 Hardware Maintenance Basic Array Information Figure 1 8 LCD Panel Disk Drive and Power Supply Failures Drive Fault 20 PSU 1 Fault Table 1 1 describes the icons used in the LCD panel and the accompanying text Note For detailed information about a hardware failure use the Group Manager GUI to view the group event log Table 1 1 LCD Panel Hardware Icons Disk drive failure where n specifies the drive number 0 to 47 N A Approximate location of failed disk drive A PS6500 chassis has 12 columns of four disk drives From left to right and from the front of the array to the rear the first column includes disk drives 0 to 3 the next column includes disk drives 4 to 7 and so on PSU n Fault Power supply and cooling module failure where n and the number shown in the icon specifies the module 0 1 or 2 numbered from left to right when viewed from the rear of the array Fan n Fault Fan failure in a power supply and cooling module where n
46. rmware requirements 3 3 identifying firmware 3 3 moving 3 6 3 7 replacing 3 3 3 4 3 7 N network configuration examples 3 11 connection guidelines 3 10 failure protection 3 3 improving performance 3 10 increasing availability 3 11 increasing performance 3 11 PS6500 Hardware Maintenance minimum configuration 3 11 recommendations 3 10 3 11 recommended configuration 3 11 requirements 3 10 3 11 network cables 3 11 connecting 3 11 network interfaces configuring 3 10 LEDs 3 1 P power full power mode 1 13 standby mode 1 13 turning off 1 13 turning on 1 13 power cables restriction 4 5 using strain relief 4 6 power supplies cable strain relief 4 6 connecting array 4 3 indications of failure 4 2 initialization 4 6 installing 4 4 LEDs 4 1 locating modules 4 2 maintaining 4 1 removing module 4 3 requirements 4 2 using UPS systems 4 3 verifying operational status 4 6 R requirements channel cards 5 3 control modules 3 4 cooling 4 1 disk drives 2 4 EIP card 6 3 environmental A 1 firmware 3 3 hardware handling 1 7 network 3 11 physical A 1 power 4 1 A 1 power cables 4 5 S serial cable connecting 1 13 serial number label location 1 6 shutting down an array 1 13 Spanning Tree Protocol recommendation 3 10 standby mode Index LCD panel indication 1 4 LED indication 1 3 standby mode defined 1 13 status channel card 5 2 control modules 3 3 cooling 4 2 disk drives 2 2 EIP card 6 3 power supplie
47. rocedure 1 Visit www dell com or the URL specified in any Dell product information 2 Usethe locale menu or click on the link that specifies your country or region Warranty Information The PS6500 array warranty is included in the shipping box For information about registering a warranty visit support dell com EqualLogic vi 1 Basic Array Information This chapter includes information about the location and basic operation of the replaceable components in a PS6500 storage array technical specifications power on and off operations and how to return failed components Field Replaceable Components The PS6500 array includes the field replaceable components shown in Figure 1 1 Figure 1 1 Field Replaceable Components Channel cards A PS6500 array includes two channel cards O Disk drives A PS6500 array includes 48 disk drives Drives are protected with spare disks and RAID You access disk drives channel cards and the EIP card from the front of the array You must remove the bezel and open the chassis cover to access these components See Removing and Installing the Bezel on page 1 8 and Opening and Closing the Chassis Cover on page 1 9 You access control modules and power supply and cooling modules from the rear of the array 1 1 PS6500 Hardware Maintenance Basic Array Information If a field replaceable component fails contact your PS Series support provider for information about obtaining a replacement compon
48. s User Guide Array Hardware PS Series Arrays Setup Poster Installation amp Setup Hardware Maintenance Technical Support and Customer Service Dell s support service is available to answer your questions about PS Series arrays If you have an Express Service Code have it ready when you call The code helps Dell s automated support telephone system direct your call more efficiently Contacting Dell Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area For customers in the United States call 800 945 3355 PS6500 Hardware Maintenance Preface Note If you do not have an Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Use the following procedure to contact Dell for sales technical support or customer service issues 1 Visit support dell com or the Dell support URL specified in information provided with the Dell product 2 Select your locale Use the locale menu or click on the link that specifies your country or region 3 Select the required service Click the Contact Us link or select the Dell support service from the list of services provided 4 Choose your preferred method of contacting Dell support such as e mail or telephone Online Services You can learn about Dell products and services using the following p
49. s such as the grpadmin account 3 Enter the shutdown command Login grpadmin Password XXXXXXX Welcome to Group Manager Bor ORT EIS Tne gt shutdown 4 When it is safe to turn off the array remove the bezel and press the blue power button on the front panel If you are using a serial connection to shut down an array it is safe to turn off power when the press any key message appears Pressing any key will restart both control modules If you are using a network connection the session will be disconnected before the array is fully shut down It is safe to turn off power when the ACT LED on each control module is off not lit 5 To fully remove power from the array disconnect each power supply from its power source Note that the array will no longer be grounded if you disconnect all the power cables Note If you turn off power to an array but two or more functioning power supply and cooling modules are connected to a source of power the array will enter standby mode For information about turning on power and restarting an array see Turning on Power to an Array on page 1 13 Returning Hardware You must return hardware in the original packaging or in authorized packaging Returning hardware in unauthorized packaging may void your warranty If you receive a replacement part from your PS Series support provider return the failed hardware in the packaging in which the replacement part was shipped Contact your
50. s 4 2 switches recommendations U Flow Control 3 10 Jumbo Frames 3 10 Spanning Tree Protocol 3 10 unicast storm control 3 10 VLAN 3 10 unicast storm control recommendation 3 10 UPS systems 4 3 V VLAN recommendation 3 10 Index 3
51. s a green faceplate Figure 3 1 When viewed from the rear of the array and from left to right control modules are numbered 0 and 1 Figure 3 1 Type 7 Control Module Interpreting Control Module LEDs Control modules have the following LEDs e Between the serial port and the Ethernet ports three LEDs show the control module status and whether the control module is active or secondary See Figure 3 1 and Table 3 1 3 PS6500 Hardware Maintenance Maintaining Control Modules e Each Ethernet port has two LEDs that show the network interface status See Figure 3 1 and Table 3 2 Table 3 1 Control Module LED Descriptions LED Location Color Description c WEIN power secondary control module is not synchronized with active control module or error condition Active control module serving network I O Orange Secondary control module Cache is synchronized with active control module E Normal operation or no power Array is starting up or error condition Green Power Table 3 2 Ethernet Port LED Descriptions Left side of each port No power or not connected to network Connected to network No power not transmitting or not receiving Transmitting or receiving In addition on the bottom front of the array in the center the control module hardware status LED circled in Figure 3 2 shows the status of all the control modules Table 3 3 describes their status conditions Figure 3 2 Control
52. storical performance trending and event reporting for multiple PS Series groups Host Software for VMware Storage Adapter for Site Recovery Manager SRM Allows SRM to understand and recognize PS Series replication for full SRM integration Auto Snapshot Manager V Mware Edition ASM VE Integrates with VMware Virtual Center and PS Series snapshots to allow administrators to enable Smart Copy protection of Virtual Center folders datastores and virtual machines Current Customers Please Note You may not be running the latest versions of the tools and software listed above If you are under a valid warranty or support agreement for your PS Series array you are entitled to obtain the latest updates and new releases as they become available PS6500 Hardware Maintenance Preface Related Documentation For detailed information about PS Series arrays groups volumes array software and host software see the following documentation Array Software PS Series Firmware Installation and Setup Group Administration CLI Reference Online Help Manual Transfer Utility User Guide Host Scripting Tools Microsoft Remote Setup Wizard VMware Multipath I O DSM Auto Snapshot Host Installation Tools Manager ASM VE Installation and User User Guide Guide Online Help Auto Snapshot Storage Replication Adaptor Manager ASM ME for Site Recovery Manager User Guide Release Notes Online Help m SAN HeadQuarter
53. t EIP card failures Table 6 1 EIP Card LED Descriptions EIP card failure 6 2 PS6500 Hardware Maintenance Maintaining the EIP Card EIP Card Status You can identify an EIP card failure by e LEDs The EIP card hardware status LED is yellow and the Fault LED on the EIP card is yellow See EJP Card LEDs on page 6 1 e Messages A message on the LCD panel located behind the bezel on the console in the event log or in the Group Manager GUI Alarms panel describes an EIP card failure e Group Manager GUI and CLI output The Member Enclosure window or member select show enclosure command output shows a failure Array Behavior When an EIP Card Fails If an EIP card fails the array will continue to operate Contact your PS Series support provider for a replacement Replace a failed EIP card as soon as possible Note Do not remove a failed EIP card until you are ready to replace it EIP Card Handling Requirements Follow these EIP card handling requirements e Protect the EIP card from electrostatic discharge When handling an EIP card always wear an electrostatic wrist strap or a similar protective device See Protecting Hardware from Electrostatic Discharge on page 1 7 e Handle EIP cards carefully Hold an EIP card only by the mounting bracket Do not force an EIP card into a slot e Store EIP cards properly Store an EIP card in its original packaging or in an antistatic bag or place the EIP card on a surface pro
54. t be routed though the cable management system See the PS6500 Rack Mount Instructions for information on installing the cable management system Connect cables to network interfaces as follows e For copper based networks use Category 5E or Category 6 cables with RJ45 connectors Use Category 5 cables if they meet the TIA EIA TSB95 standard e Connect interfaces in this order Ethernet 0 Ethernet 1 Ethernet 2 and Ethernet 3 e For maximum redundancy connect at least two interfaces to different network switches e To provide connectivity if a control module fails connect a cable to the first interface port on each control module For example connect a cable to Ethernet 0 on CMO and to Ethernet 0 on CM 1 At a minimum connect network cables to Ethernet 0 on both control modules and then connect the cables to a network switch See Figure 3 9 Figure 3 9 Minimum Network Configuration Although this configuration protects against control module failover it is still a potential point of failure for example if the network cable connected to the active control module is disconnected Therefore it is recommended that you connect multiple network interfaces to different switches For maximum bandwidth and availability connect network cables to all the network interfaces on both control modules and then connect the cables to different network switches that have interswitch links with sufficient bandwidth for iSCSI traffic See Figure 3 1
55. tected from electrostatic discharge Replacing the EIP Card You can replace a failed EIP card without affecting array operation Notes For proper array cooling minimize the time that the chassis is open Do not remove a failed EIP card until you are ready to replace it To remove an EIP card 1 Use an electrostatic wrist strap or a similar protective device See Protecting Hardware from Electrostatic Discharge on page 1 7 2 Remove the bezel See Removing and Installing the Bezel on page 1 8 3 Unlock and open the chassis See Opening and Closing the Chassis Cover on page 1 9 4 Usea Phillips screwdriver to release the EIP card thumbscrew shown in Figure 6 3 6 3 PS6500 Hardware Maintenance Maintaining the EIP Card Figure 6 3 Removing the EIP Card Thumbscrew 5 Hold the EIP card mounting bracket and carefully pull up and slide the card from the chassis See Figure 6 4 Figure 6 4 Removing the EIP Card 6 Make sure you place the EIP card where it is protected from electrostatic discharge 6 4 PS6500 Hardware Maintenance Maintaining the EIP Card To install a new EIP card l 6 Hold the replacement EIP card by the mounting bracket and orient the card in the direction shown in Figure 6 3 with the thumbscrew toward the front of the array Carefully slide the replacement EIP card completely into the slot Use the metal groove on the rear of the slot as a guide Do not force the card into the slot Make s
56. teel snap on the coil cord to the stud on the elastic band See Figure 1 11 Figure 1 11 Using an Electrostatic Wrist Strap 2 Fit the band closely around your wrist 3 Connect the banana plug to ground or attach the plug to the alligator clip and connect the clip to a grounded device such as an ESD mat or the metal frame of a grounded piece of equipment 1 7 PS6500 Hardware Maintenance Basic Array Information Removing and Installing the Bezel You must remove the bezel to access the array front panel which shows the LCD panel and disk activity LEDs and provides access to the power button Also you must remove the bezel to access the cam screws that lock the chassis cover To unlock and remove the bezel 1 Insert the bezel key and turn it clockwise to unlock the bezel See Figure 1 12 Figure 1 12 Unlocking the Bezel 2 Push the bezel release latch up to disengage the bezel from the chassis See Figure 1 13 Figure 1 13 Pushing Up the Bezel Release Latch 3 Hold the bezel and pull the bezel away from the chassis See Figure 1 14 1 8 PS6500 Hardware Maintenance Basic Array Information Figure 1 14 Detaching the Bezel from the Chassis To install and lock the bezel 1 Facing the front of the rack fit the right side of the bezel into the right side of the chassis 2 Push the bezel toward the chassis until the left side of the bezel engages with the chassis 3 Insert the bezel key and turn it coun
57. ter clockwise to lock the bezel to the chassis Opening and Closing the Chassis Cover To access disk drives channel cards and the EIP card you must remove the bezel then unlock and open the chassis cover See Removing and Installing the Bezel on page 1 8 Note To provide proper cooling in an array with full power minimize the time that the chassis cover is open To unlock and open the chassis cover 1 Facing the front of the array use a flathead screwdriver to turn the cam screws on the right side and left side of the front panel counter clockwise See Figure 1 15 1 9 PS6500 Hardware Maintenance Basic Array Information Figure 1 15 Opening the Chassis L E 2j p ETZXSESES IE E SS 2 Hold the chassis handles on the right side and the left side of the front panel and pull the chassis toward you exposing the disk drives To close and lock the chassis cover 1 Slide the chassis completely into the rack Note If the cover does not close completely make sure the cam screws are turned counter clockwise before you slide the chassis into the rack 2 Usea flathead screwdriver to turn the cam screws on the right side and left side of the front panel clockwise After you close and lock the chassis cover you can install the bezel See Removing and Installing the Bezel on page 1 8 Using the Cable Management System The cable management system enables you to organize your power and network cables It also enabl
58. turn the card in the packaging in which the replacement card was shipped Contact your PS Series support provider for information about returning hardware 5 5 6 Maintaining the EIP Card A PS6500 array includes one hot swappable Enclosure Interface Processor EIP card The EIP card monitors devices on the backplane and the control modules and displays data on the LCD panel An array will continue to operate with a failed EIP card You access the EIP card from the front of the array after removing the bezel and opening the chassis cover See Removing and Installing the Bezel on page 1 8 and Opening and Closing the Chassis Cover on page 1 9 EIP Card LEDs The EIP card has the following LEDs e On the bottom front of the array in the center the EIP card hardware status LED circled in Figure 6 1 shows the status of the EIP card Figure 6 1 EIP Card Hardware Status LED on Front Panel e Each EIP card has two LEDs See Figure 6 2 PS6500 Hardware Maintenance Maintaining the EIP Card Figure 6 2 EIP Card and LEDs Invalid ID Figure 6 2 Description Mounting bracket The bracket provides a way to hold an EIP card while protecting it from electrostatic discharge or other damage o LEDs The LEDs show the EIP card status eo Thumbscrew The thumbscrew secures the EIP card to the chassis The EIP card LEDs are described in Table 6 1 The LCD panel on the front panel located behind the bezel shows additional information abou
59. um dae MU dI 6 1 lai Eri PU MM 6 3 Array Behavior When am EIP Card Balls 2c opes boni a a a tase dcede teca 6 3 EIP Card Handle Ree GU if Cie 11195 1 ioo etenseo stu etodo tutes E teen cos cun iuo d oa ee bad Vo cU SI Deed Neon ttn S eS dpC dedos ed 6 3 Replace me the BIP Card iuo oto pU ED bp n n DA aM au iodine EL CM MEE 6 3 A Array Technical Specifications 2 00 0002 I 11ESDIXVERE CUI eie Ie YER EISE Lea gea Cs ases La DEADE SEEE AEEA AEEA A 1 Iro de E Index 1 ii Preface This manual describes how to maintain the PS6500 storage array hardware including disks channel cards EIP card control modules and power supply and cooling modules It also provides basic information about operating an array Audience This manual is designed for administrators responsible for installing or maintaining PS6500 array hardware Administrators are not required to have extensive network or storage system experience However it may be useful to understand e Basic networking concepts e Current network environment e Disk storage space requirements e RAID configurations e Disk storage management Note Although this manual provides examples of using PS6500 arrays in some common network configurations detailed information about setting up a network is beyond its scope Organization This manual is organized as follows e Chapter 1 Basic Array Information describes the PS6500 array front and back pan
60. ure the card is completely seated The card should not protrude from the top of the chassis Use a Phillips screwdriver to gently tighten the EIP card thumbscrew Note The array will emit an audible signal when the EIP card boots Close and lock the chassis cover See Opening and Closing the Chassis Cover on page 1 9 If the array was shut down turn on power to the array See Turning on Power to an Array on page 1 13 Reinstall the bezel See Removing and Installing the Bezel on page 1 8 Make sure that the new EIP card is operational See EIP Card Status on page 6 3 When you replace a failed EIP card return the card in the packaging in which the replacement card was shipped Contact your PS Series support provider for information about returning hardware 6 5 A Array Technical Specifications Table A 2 describes the environmental power and physical specifications for a PS6500 array Table A 2 PS6500 Technical Specifications Component Weight without disk drives Weight with disk drives Operating temperature Storage temperature Maximum operating altitude Operational relative humidity Storage relative humidity Thermal output fully loaded array Operational shock Operational vibration Input voltage Input frequency System input power Each power supply Chassis dimensions 35 kg 77 lb 80 kg 177 Ib 5 to 35 C 41 to 95 F 1 to 60 C 34 to 140 F 0 to 3048 meters 0 to 10 000 feet 20 to 80 noncon

Ciprico 6500 Specifications

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