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Sharp UP-810F Product specifications

1. Bit Description Data MRS 1 Customer Code entries finalized 2 Payment by charge1 over by customer charge amount Enable 0 Charge1 only Disable 1 0 Any payment type Enable 2 Disable 3 Enter the Desired Value Control characters for EJ data saved B to the SD card No spaces spaces 0 2 0 Enter the Desired Value C Not Used Fixed at 0 0 D Not Used Fixed at 0 0 NOTE 988 B Control characters From code 0x00 to Ox1F OxFF Space character 0x20 System Preset 801 Not Used Bit Description Data MRS A Not used Fixed at 0 0 B Not used Fixed at 0 0 C Not used Fixed at 0 0 D Not used Fixed at 0 0 System Preset 802 Bit Description Data MRS A Not Used Fixed at 0 0 B Not Used Fixed at 0 0 0 1 2 3 C Price level of auto combo item 1 2 3 4 5 6 14 5 0 Enter the Desired Value D Not Used Fixed at 0 0 System Preset 803 Bit Description Data MRS A Over ring entry prompt at CCD No Yes 0 1 0 Enter the Desired Value B Not Used Fixed at 0 0 C Not Used Fixed at 0 0 D Not Used Fixed at 0 0 Sharp Electronics Corporation Page 31 of 246
2. Sharp Electronics Corporation Page 156 of 246 SHARP INLINE SYSTEM Assignment Method All reports are printed on the Report printer if assigned as a device Please consider the general rules listed below when taking reports To STOP a report from printing you may cancel it by depressing the FOR key e When the printing is stopped the following occurs o Z counters are incremented o When stopped during Z Reports the Memory is not reset e When the Master has consolidated the data the report can not be stopped NOTE 1 X1 Daily X Report Z1 Daily Z Report X2 Periodic X Report Z2 Periodic Z Report 2 The Range can be specified by entering Start and End numbers codes Sharp Electronics Corporation Page 157 of 246 SHARP INLINE SYSTEM Section 11 Error Handling When an error in the Inline system occurs a corresponding message is displayed When troubleshooting an Inline system please refer to the Error Message table below 1 Types of Errors General Error Messages List of error messages Error messages Description RETRY This message prompts you to retry communication with a machine when the communication does not end successfully BUSY The target machine is busy CODE NOT FREE specified server has signed at another machine entered GLU PBLU code is in use IS SIGNED ON IRC serv
3. 241 Section 1 242 244 24 7 Education Online With YOU Sharp Academy Sharp Plaza MahwahzNJ 07495 1 email idncGsharpsec com p start com Section 1 SYSTEM PRESETS Page 6 of 246 SHARP SYSTEM PRESETS Section 1 Overview SRV mode programming consists of service programming jobs which define the UP 800 system capabilities The service program settings may be printed on the report and journal printer or displayed on the operator display 1 SRV mode Program Main Menu SRV mode Program Main Menu Main Menu Description 1 READING Print or view system preset device configuration free key file and SSP settings 2 SETTING Program device configuration system preset Z counter GT mode secret free key file supervisor memory initial SSP settings or perform backup send and backup receive operations 3 IRC SETTING Program satellite master and backup master standalone with IRC and stand alone terminal settings or perform an IRC reset 4 DOWN LOAD In an IRC system transfer SRV parameters system presets and free key program settings from a master terminal to all or an individual satellite terminal on the existing IRC network 5 DIAGNOSTIC Perform product amp test ram amp rom amp ssp lock amp key amp switch serial I O display amp printer mcr amp drawer TCP IP diagnostic testing Please refe
4. Procedure Enter the PGM2 Mode by turning the MA key counter clock wise to the PGM2 position D Select 08 KP READING 2 Select 1 DISPLAY to view the reading on the touch screen or select 2 REPORT PRINTER to generate a hard copy of this report NOTE The KP may output Item Text Quantity Unit Price Amount DEPT PLU code Media Non Add and Header information Sharp Electronics Corporation Page 139 of 246 SHARP INLINE SYSTEM 7 KP Printer Setting Options The option selections for KP 1 KP 9 are preset in PGM2 mode Second Backup Remote Printing If an error occurs at the first assigned remote printer then the system recovers automatically and prints the data at the assigned Second KP backup Duplicate Remote Printer Assignment The UP 800 system is capable of assigning two remote printers to any item department PLU and media keys simultaneously KP PGM Presets Procedure Enter PGM2 MODE by pressing the MODE key and select 6 PGM2 MODE D Select 09 KP SETTING 2 Select the KP 1 9 8 Enter the desired parameters followed by depressing the CASH key 1 Data Print ON KP CHIT or Nothing 2 Second KP 0 9 3 Name Max 12 char 4 Qty is 1 Skip Print 5 PLU Dept Code Skip Print 6 Unit Price Skip Print 7 Amount Skip Print Please consider the general rules listed below when using this feature e When transmission
5. A C D Free Format 5 C D Maker Code Family Code Coupon Price UPC E UPC E is a zero suppressed version of UPC A which conforms to the UPS E Standards EAN 13 i i C D Nation Code Maker Code Item Code EAN 13 plus Add On Nation Code Maker Code Item Code Add On Codes 5 Digits m C D Nation Code Maker Code Item Code Add On Codes 2 Digits EAN8 Ordinary EAN 8 Codes 40 123 127 AB CDE FG H AB Nation Code CDE Maker Code FG Item Code H Check Digit 2 i CD Nation Code Maker Code Item Code Internal encoding using the EAN 8 Code 2x Code 2 CD Dept Code Price 1 Scanner Setup Sharp Electronics Corporation Page 92 of 246 SHARP PERIPHERALS Procedure Enter the SRV Mode as outlined in Section 1 D Select 2 SETTING 2 Select 01 DEVICE CONFIG 3 Select 19 BCR SCANNER Enter the desired Channel The Baud Rate Data Bits Parity and Stop Bit should be set as indicated in the slide 5 Depress the CASH key when all settings ar
6. lt L Payment operations itt To issue the bill b Seatno 8 Payment operations Individual 250008 Las payment operation To end individual payment Settlement Use the following procedure Procedure GLU PBLU code __ 8 Payment operations 1 to 9999 You can make a tip in entry before a tender entry For a tip in entry the tio amount must be entered by using the associated media key e g CH1 thru for the charge tip and CASH 1 thru CASH 5 for the cash tip Usage Method For further details on making sales entries please refer to the UP 800 Instruction Manual Sharp Electronics Corporation Page 223 of 246 SHARP EFT amp GIFT CARD 3 Finalization with a Check Finalizations of sales entries are accomplished with manual data entry when using the Check media keys Example Operation Check Entry Method GLU entry Item Entry lt AMOUNT is PROMPTED gt Enter Check Amount Enter License t Enter DOB Enter State Code 8088 Usage Method For further details on making sales entries please refer to the UP 800 Instruction Manual Example Receipt YOUR RECEIPT THANK YOU 02 01 03 000001 0002 9 22AM SERV 0010001 TOTAL 1 Machine s media key text CHANGE Driver
7. SRV Mode SRV Menu Job Description 3 1 SRV Parameter 94 Hownioas 2 Free Key Layout Procedure Enter the SRV Mode as outlined earlier D Select 4 DOWN LOAD 2 Select 1 SRV PARAMETER 8 Select 1 ALL or 2 MACHINE SELECT followed by selecting each machine 4 Execute the Download Job by depressing the ENTER key Sharp Electronics Corporation Page 142 of 246 SHARP INLINE SYSTEM Assignment Method For 2 MACHINE SELECT choose each machine by toggling the decimal key to change the selection from NO to YES Please consider the general rules listed below when using this feature e SRV Parameter System Presets jobs that may cause system malfunctions will not be downloaded 3 PGM2 Mode Download Jobs The Initial Download method for distributing preset data transmits the program data from the Master after the file area is cleared This method is used typically upon initial setup of the Inline system PGM2 Mode PGM2 Mode Menu Description Timing 01 DEPT Department only after Z1 and Z2 02 DIRECT KEY Direct Departments anytime and PLU 03 PLU PLU presets only after Z1 and Z2 04 PLU Menu Key anytime 05 LINK PLU anytime 06 CONDIMENT anytime 07 MIX amp MATCH anytime 08 COMBO MEAL only after Z1 and Z2 09 UPC NON PLU only after Z1 and Z2 10 TRANSACTION only after Z1 and
8. SYSTEM PRESETS SHARP System Preset 804 Bit Description Data MRS A Not Used Fixed at 0 m 0 amm Not Used Fixed at 0 1 Taxable 2 Gross SUBTOTALS TAX5 Refund s 2 tota is X Z 5 total X Z Printed 0 Pintaq Not Printed 1 Pumed Printed 2 Not Printed Not Printed 3 0 Printed 4 Pines Not Printed 5 Not Printed Printed 6 probe tinted Not Printed 7 Enter the Desired Value D Not Used Fixed at 0 0 Z Report Counter 930 Counter Description No Digits MRS Transaction Z1 Transaction Z1 Report Counter 4 digits 0000 Consol Trans Z1 System Transaction Z1 Report Counter 4 digits 0000 Server Z1 Z2 Server Z1 Z2 Report Counter 4 digits 0000 Hourly Z1 Hourly Z1 Report Counter 4 digits 0000 PLU UPC Z1 Z2 PLU UPC Z1 Z2 Report Counter 4 digits 0000 GLU Z1 GLU PBLU Z1 Report Counter 4 digits 0000 Transaction Z2 Transaction Z2 Report Counter 4 digits 0000 Consol Trans Z2 System Transaction Z2 Report Counter 4 digits 0000 Daily Net Z2 Daily Net Sales Z2 Report Counter 4 digits 0000 Department Z1 Department Z1 Report Counter 4 digits 0000 Department Z2 Department Z2 Report Counter 4 digits 0000 EJ Z1 EJ Z1 Report Counter 4 digits 0000 GT Report Counter 942 Counter Description No Digits MRS
9. 78 90 Section 4 Scanner Barcode 91 103 Section Hr m 104 108 Section 6 Coin 109 110 Section 7 MCR Unit 1 111 113 xn ED 115 Section 1 116 121 Section 2 Inline System 122 123 Section 3 1 nline System 124 125 Section 4 Basic Inline System 126 130 Section 5 IRC Related 131 134 Section 6 Remote Printing and Printer nns 135 141 Section 7 Inline Download J 142 145 24 7 Education Online WIIN YOU Sharp Academy Sharp Plaza MahwahzNJ 07495 email idncGsharpsec com p starticom SHARP Section 8 Data Clear J 146 Section 9 System Backup 147 153 Section 10 Inline System Report 154 157 Section 11 Error
10. ND 1223 Rev B9915 203 12 01 ADAPTER CABLE d T Dealer Provides gt A ra NE ID 10i ADAPTER CABLE 25 164 56 20 REV A 001726676A CABLE 5232 Sharp Electronics Corporation Page 96 of 246 SHARP PERIPHERALS LS 1004 4004 Adapter Cable Symbol LS1004 Sharp Register DB9 Male DB9 Female 1 cD DTR 6 21 8 CTS 2 8 RXD RXD _____L_TX 3 TXD N A 4 No connection 4 DTR ke 5 5 No connection 6 DSR CTS 7 3 RTS RTS 8 No connection 9 No connection 9 Cl 5V Note Use 5 conductor shielded cable that complies with all local and national electrical codes Length should be as short as practical not to exceed 3 feet long Sharp Electronics Corporation Page 97 of 246 SHARP PERIPHERALS LS1004 Programming Barcodes The following options need to be set on the scanner Please consult your bar code scanner documentation to obtain the barcodes to program the scanner Scan the codes in the following order Set RS 232C Host Standard RS 232 Host Type Continuous Disable All Code types Enable UPC EAN Do Not Transmit UPC A Check Digit Do Not Transmit UPC E Check Digit Decode UPC Only Disable Do Not Convert UPC E to UPC A 10 Ignore UPC EAN Supplementals 11 Disable EAN Zero Extend 12 System Character 13 Disable Code 128 14 Do Not Verify Code 39 Check Digit 15 Disable Code
11. Assignment Method The CHANNEL NO Assignment is required at the machine where the printer is physically connected For the Inline configuration the TERMINAL and CHANNEL of the machine where the printer is physically located is required Please consider the general rules listed below when using this feature e Aprinting device can not be assigned to a Channel where a non printing device is already assigned ex SCALE Sharp Electronics Corporation Page 78 of 246 SHARP PERIPHERALS SRV Mode Setting System Preset 908 D Printing of X Z Report PGM2 Mode Journal Select 2 Setting 10 Optional 4 Print Select Joumal Size Tax Status SRV Mode Setting System Preset 904 A Printing of Date Setting System Preset 904 B Printing of Consecutive Number Setting System Preset 911 D Receipt Header Format Setting System Preset 912 D Receipt Logo Format ic Function No 40 RCPT Copy Receipt Seung Free hey 950 Function No 80 RECEIPT ON OFF PGM2 Mode 1 Cash 2 Check Footer on Receipt 5 Media 3 Charge Number of Receipt 8 Service Chit Receipt 2 Setting 9 Final Time Printing 10 Optional 4 Print Select Tax Status Sharp Electronics Corporation Page 79 of 246 SHARP PERIPHERALS 2 BILL Printer setup A BILL printer may be added to the UP800 configuration for printing Guest checks The selected
12. eee eeeseeeeeseaseeeeeseaseeeengeaseeseessaseaseeseasenseeseneaees 158 162 Glossary Of TerinS 163 6 Communications n e ek ein EE asus ERR ER ER devas evseaceaecscuas E NR ER ERR RR RN RNR Aaina Nanana 164 Section 1 165 167 Section 2 Online via 5 232 168 170 Section 3 RS232 Communication 171 175 Section 4 MWS 176 Section 5 MWS Connection using Inline System 177 Section 6 MWS Communications 178 Glossary 5232 179 188 7 amp Gift 189 Section 1 190 191 Section 2 Programming 192 195 Section 3 EFT Related Programming 1 196 212 Section 4 DataTran 212 218 Section 5 Sales 219 226 Section6 Correction 227 231 Section 7 Reports 232 237 GIOSSANY 238 240 DIDReIDCBUI
13. 1 iv le on When the Type Terminal has been selected as a Master additional memory files are created The specific files created upon the IRC SETTING job is determined by the setting in System Preset Job 924 and 4925 and which Parent file is resident in the UP 800 at the time of execution of the IRC SETTING job The below chart represents the file allocation when the terminal is a Master Caution The Master terminal should be setup after the Satellite terminals The IRC SETTING job will automatically CREATE memory file allocation based on the terminal type selection Please consider the general rules listed below when using this feature APROGRAM RESET is required upon completion A journal printer should be connected in order to see that the available memory is sufficient memory lacking errors are printed only on the journal printer Sharp Electronics Corporation Page 129 of 246 SHARP INLINE SYSTEM Lacking Memory 03 01 03 0095 10 13 INLINE RAM CLEAR 902 1000 920 6002 921 0000 192 168 000 001 MASTER LIST T NO M NO 001 000001 002 000002 008 094 120 124 053 058 LACKING MEMORY 063 LACKING MEMORY 068 LACKING MEMORY 073 LACKING MEMORY 185 144 143 009 014 054 LACKING MEMORY 059 064 LACKING MEMORY 069 074 089 095 121 125 134 135 010 015 055 060 065 070 075 090 096 122 126 1
14. AMOUNT PLU ZERO SALES ALL PLU ZERO SALES DEPT DEPT CODE PLU MINIMUM STOCK PLU GROUP BY HOURLY TRANSACTION ALL SERVER IND SERVER Note 2 EMPLOYEE Note 2 EMPLOYEE ADJUSTEMNT Employee No 2 EMPLOYEE ACTIVE STATUS Employee No 2 EMPLOYEE SALES Detailed EMPLOYEE SALES All HOURLY ALL RANGE LABOR COST EMPLOYEE OVERTIME DAILY NET INGREDIENT STOCK Ingredient Code GLU Note 2 GLU BY SERVER m CLOSED GLU Note 2 CLOSED GLU BY SERVER DRIVE THRU Note 2 DRIVE THRU BY SERVER CLOSED DRIVE THRU Note 2 CLOSED DRIVE THRU BY u SERVER DRIVE THRU SERVICE TIME STACKED REPORT RESET CLEAR Sharp Electronics Corporation Page 154 of 246 SHARP INLINE SYSTEM Assignment Method All reports are printed on the Report printer if assigned as a device Please consider the general rules listed below when taking reports To STOP a report from printing you may cancel it by depressing the FOR key e When the printing is stopped the following occurs o Z counters are incremented o When stopped during Z Reports the Memory is not reset e When the Master has
15. C Not used Fixed at 0 0 een Format 3 Format 2 Format 1 4 2 0 ormat 0 Enter the Desired Value NOTE 911 A Must be set for rounding for Scale operations 0 911 B You cannot modify this setting once UPC codes have been preset the system Sharp Electronics Corporation Page 20 of 246 SHARP SYSTEM PRESETS System Preset 912 Bit Description Data MRS A Date Print Format YYMMDD DDMMY Y MMDDYY 2 1 0 0 Enter the Desired Value B Time Clock System 24 Hour System 12 Hour System 1 0 0 Enter the Desired Value Receipt After Transaction Format Detailed Totals only 4 0 C Copy Receipt Function is Enabled Yes No 2 0 6 Receipt Footer Print Control By Media Preset All Receipts 1 0 Enter the SUM of the Desired Values 3 Line Header No Stamp 0 Graphic Logo Stamp only 1 D Logo Message Control Graphic Logo Stamp amp 3 Line Footer 2 1 6 Line Header No Stamp 3 3 Line Header No Stamp 3 Line Footer 5 Enter the Desired Value System Preset 913 Bit Description Data MRS Content of total VP amount A Total Amount 0 1 Tendered Amount 1 Enter the Desired Value Subtotal is printed when the SBTL key is depressed Yes No 4 0 B Merch Subtotal is printed when the MDSE key is depress
16. System Preset 980 Bit Description Data MRS A Not used Fixed at 0 0 HASH Gift department entries affect hourly sales totals Yes No 1 0 0 Enter the Desired Value C Not used Fixed at 0 0 D Not used Fixed at 0 0 System Preset 981 RESERVED Bit Description Data MRS A Not used Fixed at 0 0 Not used Fixed at 0 0 C Not used Fixed at 0 0 D Not used Fixed at 0 0 System Preset 986 Bit Description Data MRS A CAT2 SECL CAT DATA TRAN 0 2 2 Enter the Desired Value B Not used Fixed at 0 0 C Sub total void in customer entry Enable Disable MGR Only 0 4 Enter the Desired Value D PLU UPC printing on receipt when Yes No 0 1 it s zero 0 Enter the Desired Value System Preset 987 Bit Description Data MRS A Not Used Fixed at 0 0 Age limit function can be overridden B in MGR Mode Disable Enable 0 2 0 Enter the Desired Value C Not Used Fixed at 0 0 D Not Used Fixed at 0 0 Sharp Electronics Corporation Page 30 of 246 SHARP SYSTEM PRESETS System Preset 988
17. 38 40 42 44 46 Server 91 92 93 94 95 40 41 BR guo o 9 0 0 96 Sign off Server IRC 2 105 106 PLU UPC KP TEXT1 12 0 2 Manager 1 107 0 3 5 6 GLU PBLU Rcv buffer IRC 124 16 PLU ENH SALES 29 30 31 32 33 34 35 36 60 61 62 63 195 PLU Term 0 28 30 32 34 36 4 1 9 87 PLU UPC TEXT1 8 1 PBS STIR SM TOR o 2 o 2 PLUAUPG TEXT 1 6 8 2 42 GLU PBLU Preset butte 3 132 157 158 PLU UPC TEXT 1 6 16 0 24 43 Closed GLU 1 133 199 2 GLU PBLU file 432 157 158 8 Repeat round buffer 0 160 206 47 48 49 52 53 54 58 49 KP buffer 123161 60 62 195 Term Transaction 0 ji EPI 1 jee 1 1 14 PLU UPC KP TEXT 1 6 12 0 AUTO GLU Generate code 134 1 PLU stock 0 2 Preset Only 1 All of term file 0 6 11 28 30 32 34 36 59 61 63 87 96 196 19 DYNAMIC UPC PRICE 1 0 49 58 60 62 195 59 61 63 196 0 20 DYNAMIC UPC PRICE 1 6 50 64 66 68 197 65 67 69 198 DYNAMIC UPC TEXT1 8 51 Hourly 1 108 109 DYNAMIC UPC TEXT1 16 52 55 Daily net 1 113 114 DYNAMIC UPC KP TEXT1 54 Reg buffer 1 119 120 121 122 149 12 151 159 160 202 203 204 205 4 DYNAMIC UPC TEXT1 6 55 124 125 127 130 131 8 148 154 123 161 206 DYNAMIC UPC TEXT1 6 56 xiu 16 CUSTOMER 162 163 57 0 qi jajaja A j 2 2 2 2 2 7 2 3 5 7 DYNAMIC UPC 2 3 5 6 j 1 2 DYNAMIC UPC KP TEXT 0 CUSTOMER SALES 1 164
18. 4 MWS1 IP ADDRESS 4 000 254 PC s unique number 000 254 5 MWS1 Time out 000 999 leave at 007 6 MWS2 IP ADDRESS 1 000 254 same as Master s 7 MWS2 IP ADDRESS 2 000 254 same as Master s 8 MWS2 IP ADDRESS 3 000 254 same as Master s 9 MWS2 IP ADDRESS 4 000 254 PC s unique number 000 254 NOTE The UP 800 MUST be a Master or Std With IRC to communicate through TCP IP The MWS SETTING is only available for an Inline system or a unit that has been setup as STD WITH IRC standalone with Inline Please consider the general rules listed below when using this feature e The MWS IP ADDRESS number must be unique to the Inline system e The MWS IP ADDRESS represents the IP address of the PC to be connected Sharp Electronics Corporation Page 179 of 246 SHARP COMMUNICATIONS Glossary More on RS232 Independent channels are established for two way full duplex communications The RS232 signals are represented by voltage levels with respect to a system common power logic ground The idle state MARK has the signal level negative with respect to common and the active state SPACE has the signal level positive with respect to common RS232 has numerous handshaking lines primarily used with modems and also specifies a communications protocol The RS 232 interface presupposes a common ground between the DTE and DCE This is a rea
19. 904 A amp B applies to Receipts Guest Checks and Kitchen Print chits Sharp Electronics Corporation Page 15 of 246 SHARP SYSTEM PRESETS System Preset 905 Bit Description Data MRS Tax4 Subtotal is printed on Trans Reports No Yes 4 0 A Gross Tax4 amp Refund Tax4 Totals are printed on Trans Reports No Yes 2 0 0 Net Tax4 Total is printed on Trans Reports No Yes 1 0 Enter the SUM of the Desired Values Tax is printed when the Taxable Subtotal 0 00 Yes No 4 0 B Taxis printed when GST is VAT No Yes 2 0 0 Tax is printed when Tax 0 00 1 0 Enter the SUM of the Desired Values GST Exempt is printed on Trans Reports No Yes 4 0 0 Enter the Desired Value D Canadian Tax System pe 10 9 8 7 5 4 2 24 0 5 Enter the Desired Value NOTE Trans Report represents both X1 Z1 and X2 Z2 Sharp Electronics Corporation Page 16 of 246 SHARP SYSTEM PRESETS System Preset 906 Bit Description Data MRS Dept amp PLU UPC Codes are printed Yes No 4 0 A PLU UPC Stock System 21 0 0 Entry is Inhibited Error Message and Operation continues Allowed Enter the SUM of the Desired Values B Bottle Return Function is
20. Select 1 EFT 3 Select 1 BATCH EXECUTE Select 2 CLOSE BATCH this will automatically start to print a chit Depress CANCEL to exit and return to REG mode NOTE When the Close Batch operation is executed when the batch is already open the Batch Already Open message will be returned Print Example YOUR RECEIPT THANK YOU 03 01 03 000001 0098 10 13 is CLOSE BATCH C zi gt CLOSE BATCH message Batch No Total Amount Number of Credit 123456789012 card sales settled is printed In case the batch is already closed Print Example YOUR RECEIPT THANK YOU 03 01 03 000001 0097 10 13 X 1 CLOSE BATCH BATCH ALREADY CLOSED BATCH ALREADY CLOSED message is printed Sharp Electronics Corporation Page 216 of 246 SHARP EFT amp GIFT CARD 4 DataTran Clear Batch This procedure should only be used_under the direction of Sharp or authorized dealer All Transaction in the DataTran will be erased Procedure Press the MODE key and choose 3 X1 Z1 MODE Select 6 EFT Select 1 EFT D Select 1 BATCH EXECUTE 2 Select 3 CLEAR BATCH This will automatically start to print a chit 8 Depress CANCEL to exit and return to REG mode CAUTION When the Clear Batch operation is executed the totals within the batch are eliminated Only execute this job when instructed Print Example YOUR RECEIPT THANK YOU 03 01 03 00
21. Swipe Card NOTE When CH TIP entry exists the sale must be finalized to the Charge media key by the amount of the Tip at a minimum in order to complete the sale Example entry 10 00 CH TIP 2 00 2 00 must be finalized to a Charge media key minimally before any other media type is selected Usage Method For further details on making sales entries please refer to the UP 800 s Instruction Manual YOUR RECEIPT THANK YOU Example Receipt 000001 9 24AM SERM 0010001 Machine s media key text Card Type and Expiration Date Card Account Number Approval No Reference No VISA Card and Approved Amount TIP AMOUNT Tip entry line TOTAL GUEST SIGNATURE x Signature Line AGREE TO PAY ABOVE TOTAL AMOUNT ACCORDING TO CARD ISSUER AGREEMENT MERCHANT AGREEMENT IF CREDIT VOUCHER Sharp Electronics Corporation Page 221 of 246 SHARP EFT amp GIFT CARD 2 More on Guest Check Finalization with Credit Cards When using the Guest Check function of the UP 800 and if multiple persons in the party wish to make payments using their individual credit cards two methods are available for credit card settlement e Bill Separate e Individual Payment NOTE A Split Tender will not be sufficient nor recommended in the above situation because the Bill is only generated during a Guest Check operation Guest Check Entry wi
22. Bill Range ones BILL number and Server Code 000000005 GLU Number COVER GT Gover Gount CREDIT 4 Charge Amount TIP AMT 1 Tip Amount FIN BAL TOTAL COVER CT Total Covers GREDIT i Total Gharges by type card TIP AMT Total Tips FIN BAL Total Sales Tips Sharp Electronics Corporation Page 238 of 246 SHARP EFT amp GIFT CARD Glossary of Terms The interface for credit and debit card authorization for the UP 800 will introduce new terminology which you should understand prior to installing the EFT solution For those not already familiar with the terminology associated to processing payments electronically the definition below may be helpful erminology 1 Network Programming Involves the Merchant Set Up information stored within the DataTran unit The Merchant parameters in the DataTran may be loaded via the UP 800 DIAL OUT or DIAL IN commands 2 Initialization Used to synchronize initialize the DataTran unit upon installation after setting changes at the UP 800 and for unexplained occurrences when the DataTran ceases t function normally 3 Batch Execution There are four 4 commands supported in the UP 800 interface 1 Open Batch used to start the business day 2 Close Batch is used to settle the credit transaction at the end of day 3 Clear Batch is used to erase all current batch transactions when batch settlement can not be achieved 4 Change Batch No is used to change the existi
23. Calculation Summary Index No Total Checks closed for a reporting period e g 1 day Record 2 x No Checks closed To create this file in memory you must allocate the CLOSED GLU file as follows Procedure Enter the SRV Mode as outlined in Section 1 D Select 2 SETTING 2 Select 08 FILE 3 Select 05 GLU 2 Select A3 CLOSED GLU 5 Enter 0 to delete followed by YES at the prompt or enter the Records no Guest Checks x 2 and follow each by depressing the ENTER key Allocation Method File Group 43 CLOSED GLU is to be allocated at the Standalone Master and Backup Master Listed below is an example how to calculate the Record setting for this function Examples Summary No Closed Guest Checks for 1 day 300 No Records per Check 2 Calculation 300 x2 Allocation Entry Records 600 Listed below are some things to consider when using this function For the centralized Inline configuration the Closed GLU file allocation is at the Master e When a terminal is a Satellite do not modify this file the system will modify set this file allocation upon the IRC SETTING Sharp Electronics Corporation Page 63 of 246 SHARP FILE ALLOCATION Auto GLU Generate File Groups 44 File Groups No 44 AUTO GLU GENERATE This is the file that is allocated when it is desired to generate the GLU Guest Check numbers automatically The allocation fo
24. Canadian Tax Type 11 VAT on VAT Enter the Desired Value C Not Used Fixed at 0 0 Tab Setting P Number of decimal places for display and print ene 2 Enter the Desired Value System Preset 902 Bit Description Data MRS A Inline operations are Enabled Yes No 1 0 0 Enter the Desired Value 2 REF and AP code 1 Gift reload command to entry at Gift Sales In DataTran Void AT amp UMS Compulsory 0 0 Not compulsory 2 AT amp UM20 Compulsory 4 Not compulsory 6 Enter the Desired Value 1 Operator Display 2 Gift Card Sales Format command for DataTran AT amp UMA 0 Flat C GLU MODE AT amp UMS 1 TM AT amp UMA 4 4 CHECK OUT MODE AT amp UMB 5 Enter the Desired Value D Not Used Do not change fixed at 0 sus 0 NOTE 902 A is set automatically during the IRC Setting Terminal selection 902 C 0 or 1 Will display open GLU upon sign on if using GLU or GLU recall to display manually 902 C must be set to 4 or 5 for scale interface Sharp Electronics Corporation Page 13 of 246 SHARP SYSTEM PRESETS System Preset 903 Bit Description Data MRS A IR POS data copy Baud Rate bps 6 5 4 3 38400 19200 9600 4800 2400 2 6 Enter the Desired Value 4 2 Printing Gift Card No at Gift Activates and Reloads No 0 LB Was 1 0 No 2 d Yes 3 Enter the Desire
25. Normal SBTL is printed in addition to the Conversion SBTL No Yes 4 0 D See Foreign Currency Format Omit Decimal Digits Not 1 0 Enter the SUM of the Desired Values NOTE 919 B Requires that the Auto GLU Gen File 40 is allocated 919 C Text will always print even if Amount prints when PLU Unit Price is 0 00 Sharp Electronics Corporation Page 24 of 246 SHARP SYSTEM PRESETS System Preset 920 Bit Description Data MRS A 2 Back Up Master Function is Enabled Yes No 3 2 Enter the Desired Value Back Up Master can perform System Reports amp Download Jobs No Yes 0 4 ae j Enter the Desired Value Inline Download Jobs are Broadcasted vs sending individual No Yes 4 0 C hana PGM2 Mode Programming is allowed at the Satellite Terminal Yes No 1 0 T Enter the SUM of the Desired Values Back up Master 3 Master 2 D The POS Terminal Type Satellite 1 0 Standalone 0 Enter the Desired Value NOTE 920 0 This is setting is determined in the IRC Setting Terminal Setting Programming in the SRV Mode System Preset 921 Bit Description Data MRS Convert UPC E codes to UPC A Yes No 4 0 A n Enter the Desired Value GLU System Control Each Terminal Centralized Master 4 0 B ems Enter the Des
26. Positive GT GT2 Positive 13 digits 13 digits 0000000000000 Negative GT GT3 Negative 13 digits 13 digits 0000000000000 Training GT Training GT 13 digits 13 digits 0000000000000 Sharp Electronics Corporation Page 32 of 246 SHARP SYSTEM PRESETS Mode Secret Code 944 Counter Description No Digits _ MRS OP X Z Mode OP X Z Mode Secret Code 4 digits 0000 X1 Mode X1 Mode Secret Code 4 digits 0000 Z1 Mode Z1 Mode Secret Code 4 digits 0000 X2 Mode X2 Mode Secret Code 4 digits 0000 Z2 Mode Z2 Mode Secret Code 4 digits 0000 PGM1 Mode PGM 1 Mode Secret Code 4 digits 0000 PGM2 Mode PGM2 Mode Secret Code 4 digits 0000 SD Card Mode SD Card Mode Secret Code 4 digits 0000 Sharp Electronics Corporation Page 33 of 246 Section 2 FREE KEY LAYOUT Page 34 of 246 SHARP FREE KEY LAYOUT Section 1 Overview Free Key programming allows you to place function keys other than department PLU and combo table keys directly onto a key position The Free Key programming is used to design the POS keyboard based on the end user s requirements Direct Key programming allows you to link a PLU DEPT or Combo Table to a key position on the keyboard for direct registration based on the end user s requirements The UP820N keyboard default MRS is raised type popular common to Retail environments The UP810F 820F keyboard default MRS
27. e Card Holder Print Yes or No e Expiration Date Print Yes or No e Number of Receipts 0 9 usually 2 e Tip Line Print Yes or No NOTE If you are utilizing the Edit Tip function you will need to set the CLOSED CG parameter to RETAINED NOTE If you are using the IC CARD device set the IC CARD parameter to YES Depress CASH when all settings are completed to exit to the PGM2 Charge Sub Menu 7 Depress CANCEL to exit the Charge Sub Menu and return to the Media preset menu NOTE Repeat steps 4 thru 7 for each subsequent charge card to be programmed as a credit card finalization key Only one charge media is required Assignment Method For terminal based host systems batch operations required it is recommended to select a single CHARGE media key when settling credit cards to simplify operations for the operator The individual Credit Card totals are provided upon the EFT reports Please consider the general rules listed below when using this feature Preset the Footer Print related programming in SRV Job 911 C 1 e Enable Footer Print Enable for the Media key preset e Partial tenders are required the Charge media key must be preset as Amount Tender Compulsory Check Card Finalization Keys Sharp Electronics Corporation Page 209 of 246 SHARP EFT amp GIFT CARD The Check card is actually a form of debit but is processed in a similar fashion to cred
28. 08 FILE 3 Select 01 DEPARTMENT Select 04 DEPT MARK DOWN 5 Toggle the record selection to CREATE depress the key followed by depressing the ENTER key Allocation Method File Group 5 DEPT MARK DOWN is allocated the same at the Standalone Master and Satellite and follows the File Group 1 DEPT settings PLU UPC Items File Groups 6 7 8 9 10 11 12 13 14 15 16 17 In the UP800 the PLU and UPC file group is shared The system identifies a PLU as an article item with 5 or less digits and an UPC as an article item with 6 13 digits In File Allocation PLU refers to both PLUs and UPCs File Group 6 is the parent File Group in which the total number of PLU UPC items is set Procedure Enter the SRV Mode as outlined in Section 1 D Select 2 SETTING 2 Select 08 FILE 3 Select 02 ITEMS Select 06 PLU UPC Enter the desired number of PLU records 00000 99999 Depress the ENTER key NOTE The PLU UPC file is a dynamic type allocation In summary this means that when you allocate a specific number of PLU UPC items only the number of PLU items assigned to a department is held in memory The total number of PLU UPC records is dependent on the available memory Allocation Method File Group 6 PLU UPC is allocated to the same size at the Standalone Master and Satellite Sharp Electronics Corporation Page 51 of 246
29. 14 PLU KP Text 1 6 12 The File Group used must be consistent with the PLU Price and Text used Price 1 use Text 1 or Price 1 6 use Text 1 6 NOTE PLU KP Text 1 6 will accumulate more memory Procedure Enter the SRV Mode as outlined in Section 1 D Select 2 SETTING Select 08 FILE 3 Select 02 ITEMS Select 14 KP TEXT 1 6 Toggle the record selection to ERASE depress the key followed by depressing the ENTER key Allocation Method File Group 11 14 KP TEXT1 or KP TEXT 1 6 The number of records allocated is based on File Group 5 and must be allocated to the same type at the Standalone Master and Satellite Sharp Electronics Corporation Page 53 of 246 S HAR gt FI LE ALLOCATI ON It is possible to report PLU UPC stock levels by each PLU when File Group No 15 PLU STOCK has been allocated The file is allocated based on the number of records allocated in File Group No 5 PLU UPC To create this file in memory you must create the PLU STOCK file as follows Procedure Enter the SRV Mode as outlined in Section 1 D Select 2 SETTING 2 Select 08 FILE 3 Select 02 ITEMS Select 15 PLU STOCK Insure the record selection is set to CREATE and follow this by depressing the ENTER key Allocation Method File Group 14 PLU STOCK must be allocated at the Standalone Master and Satellite Please consider the general rules listed bel
30. 208 209 27 Term DYNAMIC UPC 0 59 61 63 196 60 Joumal Log buffer 1 128 2 Ind Pay buffer 0 130 131 148 150 E 64 Charge Positing 1 167 Capture job 172 173 Capture job sales 174 RJE Command buffer 175 176 177 178 179 180 181 182 183 184 185 186 187 188 189 190 ae Sharp Electronics Corporation Page 48 of 246 SHARP FILE ALLOCATION File table No FILE NAME TYPE Create Erase RJE Scheduler buffer 0 184 185 186 187 188 189 190 ONLINE PRINT buffer RECEIVE CHARGE POSTING 71 Mail Spool file Machine 192 72 Mail Spool file Server ACCT BAL offline file 1 200 ELECTRONIC JOURNAL 1 2 File Table Descriptions Please review some of the recommended setting notes related to Memory File Group allocation These files must be programmed individually at each terminal Departments File Group 1 File Group 1 is the parent File Group in which the total number of Departments is set Procedure Enter the SRV Mode as outlined in Section 1 D Select 2 SETTING 2 Select 8 FILE 3 Select 01 DEPARTMENT 4 Select 01 DEPT Enter the desired number of departments 00 99 Depress the ENTER key NOTE The department file is a fixed type allocation This means that when you allocate a specific number of departments the specific numbers of departments are held in memory Allocation Method File Gr
31. 4 109 TAX5SF Tax Shift 5 110 GD1SFT Group Discount 1 Shift Key 111 GD2SFT Group Discount 2 Shift Key 112 GDS3SFT Group Discount 3 Shift Key 113 GDSC 1 Group discount 196 key 114 GDSC 2 Group discount 2 key 115 GDSC 963 Group discount 3 key 116 124 961 969 Use as Mark Up or Mark Up Down Keys 125 133 1 9 Use as Dollar Discount Keys 134 232 AUTO AUTO 99 Programmable Auto Keys 25 Keystrokes Max 233 236 CA2 CA5 Cash 2 5 Media Totalizer 237 245 CHK CHK9 Check 1 5 Media Totalizer 246 254 CH1 CH9 Charge 1 9 Media Totalizer 255 258 CONV1 CONV4 Currency Conversion 1 4 Keys 259 RA Receive on Account Key 260 RA2 Receive on Account Key 2 261 PO Paid Out Key 262 PO2 Paid Out Key 2 263 271 CA CHK_1 CA CHK 9 Check cashing keys 272 EATIN1 Use as a Totalizer for Take Out or Dine In Orders 273 EATIN2 Use as a Totalizer for Take Out or Dine In Orders 274 EATIN3 Use as a Totalizer for Take Out or Dine In Orders 275 279 MESSAGE 1 5 Prints doubled sized characters together with items on the remote printer or chit receipt 280 MAIL MESSAGE Used to retrieve mail messages 281 330 PLU MENU 1 50 KEY Pop Up Menu Selection Window Max 50 Items Per 331 334 Macro Function 1 4 KEY Use to run a series of instructions with a single key stroke 15 Max mode position auto key no for each macro key 335 344 CAPTURE 1 10 KEY Use to collect information at the POS when a specific function key is pressed 345 374 FUNCTION MENU 1 30 KEY Allows for presetting
32. Characters 13 PLU UPC Text 1 6 16 6 Descriptors 16 Characters If a different PLU Text is required you may delete File Group 9 and create File Group 10 12 or 13 NOTE PLU UPC Text 1 6 12 or 13 will accumulate more memory Procedure Enter the SRV Mode as outlined in Section 1 D Select 2 SETTING 2 Select 08 FILE 3 Select 02 ITEMS Select 10 PLU TEXT 1 16 Sharp Electronics Corporation Page 52 of 246 SHARP FILE ALLOCATION Toggle the record selection to ERASE depress the key followed by depressing the ENTER key Select 09 PLU PRICE 1 6 8 Insure the record selection is set to CREATE and follow this by depressing the ENTER key Allocation Method File Group 9 10 12 or 13 PLU TEXT 8 or 16 must be consistent with the PLU UPC Price s The number of records allocated is based on File Group 5 and must be allocated to the same type at the Standalone Master and Satellite E g If you choose the MRS setting of File Group 7 PLU UPC Price 1 you must select PLU UPC Text Files Groups 9 PLU UPC Text1 8 or 10 PLU UPC Text1 16 MRS PLU KP Text File Groups 11 14 If you wish to use a description other than the PLU text descriptor to print on the remote printers the PLU KP text file may be used The UP 800 PLU file may have one of two types of PLU KP Text File Group No 11 PLU KP Text 1 12 or File Group No
33. Enabled Yes No 4 0 Hash Gift Dept is Enabled Yes No 2 0 0 Enter the SUM of the Desired Values 1 Split pricing counting 2 Multiplication entry Multiplication 0 Successive multiplication 1 Split pricing 2 FFx FF sequence split pricing 3 3 Multiplication 4 Package Successive multiplication 5 Split pricing 6 FFx FF sequence split pricing 7 Enter the Desired Value 3 Fractional Qt 5 jeans PIGS 2 Presetting of the System is ook Up at ive N bled 3 Refund Entry onsecutive No enable decimal places No 0 Nes Yes 3 decimal places 1 D No No No 2 0 Yes 3 decimal places 3 Yes e Y Yes 3 decimal places 5 No 6 Yes 3 decimal places 7 Enter the Desired Value 4 NOTE To enable Scale entries 906 0 must be set 1 3 50r 7 To allow OPEN type PLU entries 906 C FF Fast Food Sequence must be disabled FF Fast Food Sequence cannot be used for Coupon Like PLU Sharp Electronics Corporation Page 17 of 246 SHARP SYSTEM PRESETS System Preset 907 Bit Description Data MRS i D paner 2 SCM input compulsory Non compulsory 0 Disable Compulsory for an individual cashier 1 A Compulsory for all cashiers 2 0 Non compulsory 4 Enable Compulsory for an individual cashier 5 Compulsory for all cashiers 6 Enter the Desired Value 4 B UPC code is printed on the Journal No Yes 2 0 0 UPC co
34. Epson series printers may be used and setup as outlined below Procedure Enter the SRV Mode as outlined in Section 1 D Select 2 SETTING 2 Select 01 DEVICE CONFIG 3 Select 05 BILL PRINTER Enter the desired Terminal and or Channel and choose the desired parameters Printer Name Type to view the available printers depress the DECIMAL OR SBTL key Auto Cutter Yes No Initial Feed 02 min Slip Max Line 32 or 36 to prevent the printer from going into an endless loop 5 Depress the CASH key when all settings are completed The menu will return to the Device Config Sub Menu Depress the CANCEL key to return to the SRV Mode Setting Sub Menu NOTE When ALL devices are assigned to the desired Channel No it is recommended that a PROGRAM Reset be performed Assignment Method The CHANNEL NO Assignment s required at the machine where the printer is physically connected For the Inline configuration the TERMINAL and CHANNEL of the machine where the printer is physically located is required Please consider the general rules listed below when using this feature A printing device cannot be assigned to a Channel where a non printing device is already assigned ex SCALE Sharp Electronics Corporation Page 80 of 246 SHARP PERIPHERALS Related Programming Jobs BILL Printer SRV Mode SRV Menu Job Description Setting System Preset 911D Slip
35. Price 1 or PLU UPC Price 1 6 T File Group No 9 or 10 PLU UPC Text 8 or PLU UPC Setting File Text 16 E File Group No 11 or 14 PLU UPC KP Text 1 12 or PLU UPC KP Text 1 6 12 ae File Group No 12 or 13 PLU UPC Text 1 6 8 or Setting File PLU UPC Text 1 6 16 Setting File File Group No 18 Dynamic UPC HN File Group No 19 or 20 Dynamic UPC Price 1 or Dynamic UPC Price 1 6 MC File Group No 20 or 23 Dynamic UPC KP Text 1 12 or Dynamic UPC KP Text 1 6 12 Tm File Group No 24 or 25 Dynamic UPC Text 1 6 8 or SEES Dynamic UPC Text 1 6 16 Setting File File Group No 28 UPC PGM Pick Up Setting File File Group No 29 Dynamic PGM Pick Up Setting File File Group No 30 EAN X Z Pick Up Setting File File Group No 27 Term Dynamic PLU Setting File File Group No 31 Dynamic UPC X Z Pick Up Setting Free Key Function No 29 Delete key Setting Free Key Function No 36 PLU UPC key Setting Free Key Function No 68 Repeat key Setting Free Key Function No 69 Amount key Setting Free Key Function No 70 Department number entry key Setting Free Key Function No 71 Inquire key Setting Free Key Function No 72 Price change key Sharp Electronics Corporation Page 94 of 246 SHARP PERIPHERALS PGM2 Mode PGM Menu Selection Description Option
36. SHARP FILE ALLOCATION PLU UPC Price Shifts File Groups 7 8 The UP 800 PLU UPC file may have one of two types of Price Shifts File Group No 7 PLU UPC PRICE 1 or File Group No 8 PLU UPC PRICE 1 6 The MRS allocation uses 1 Price Shift If multiple price shifts are required you may delete File Group 7 Price Shift 1 and create File Group 8 Price Shift 1 6 NOTE Price shift 1 6 will accumulate more memory Procedure Enter the SRV Mode as outlined in Section 1 D Select 2 SETTING 2 Select 08 FILE 3 Select 02 ITEMS 4 Select 07 PLU UPC PRICE 1 5 Toggle the record selection to ERASE depress the key followed by depressing the ENTER key 6 Select B PLU PRICE 1 6 Insure the record selection is set to CREATE and follow this by depressing the ENTER key Allocation Method File Group 7 or 8 PLU UPC PRICE 1 or 1 to 6 is allocated based on the number of PLU UPC records in File Group 6 and must be the same type at the Standalone Master and Satellite PLU Text File Groups 9 10 12 13 The MRS allocation uses 16 characters for PLU UPC Text 1 There are two choices for the length of the PLU UPC descriptor based for Price 1 or Price 1 6 File Group Number Description Comments 9 PLU UPC Text 1 8 1 Descriptor 8 Characters 10 PLU UPC Text 1 16 DEFAULT 1 Descriptor 16 Character 12 PLU UPC Text 1 6 8 6 Descriptors 8
37. Select 03 TABLES Select 32 LINK PLU Enter 0 to delete followed by YES at the prompt or enter the number of Link PLU records and follow this by depressing the ENTER key Allocation Method File Group 32 LINK PLU tables must be allocated to the same size at the Standalone Master and Satellite Combo Meals File Group 33 The Combo Meal Table file allocation allows for combining menu items which exist in the PLU item file and bundle them together with a different unit price The maximum number of PLU items that may be combined in a single table is 9 When the Combo Meal key is selected the adjusted prices are added together and the Combo Meal is entered at a single price based on the calculation To change or delete this file enter 0 to delete or 01 20 as follows Procedure Enter the SRV Mode as outlined in Section 1 D Select 2 SETTING 2 Select 08 FILE 3 Select O8 TABLES 2 Select 33 COMBO MEAL Enter 0 to delete followed by YES at the prompt or enter the number of Combo Meal Tables and follow this by depressing the ENTER key Allocation Method File Group 33 Combo Meal tables must be allocated to the same size at the Standalone Master and Satellite Sharp Electronics Corporation Page 56 of 246 SHARP FILE ALLOCATION Condiment Tables File Group 35 The Condiment Table file allocation
38. Server Report Trans Z1 GT reset option is not allowed if a Master Reset 3 was executed Sharp Electronics Corporation Page 19 of 246 SHARP SYSTEM PRESETS System Preset 909 Bit Description Data MRS A Training GT is printed on the Trans X Report Yes No 2 0 Training GT is printed on the Trans Z Report No Yes 1 0 2 Enter the SUM of the Desired Values B PLU UPC Item Data is printed on the Z Report No Yes 4 0 0 Enter the Desired Value VOID mode amp MGR VOID is printed on the Trans Z2 Report No Yes 4 0 VOID mode amp MGR VOID is printed on the Trans Z1 Report No Yes 2 0 0 Enter the SUM of the Desired Values D Not used Fixed at 0 ER 0 NOTE 909 B No Sales Data is printed for the PLU Z Report when 4 System Preset 910 Bit Description Data MRS A The Cash Drawer opens at Server Sign On Yes No 2 0 0 Enter the Desired Value B Not used Fixed at 0 0 Server Cashier Sign on System Auto Sign Off Stay Down 2 0 2 Enter the Desired Value D Fixed Server Cashier system is code entry 4 4 System Preset 911 Bit Description Data MRS A Fractional Qty System Ignored Round Up Round Off 2 1 0 0 Enter the Desired Value B UPC EAN Check Digit System Checking is Enabled Yes No 4 0 0 Enter the Desired Value
39. The higher the frequency the more the capacitance stores that signal as a charge This reaction to frequency creates capacitive reactance also measured in Ohms like resistance But the effect changes with frequency which resistance does not Being Frequency dependant capacitance is responsible for the Frequency response curve of any cable Inductance The electrical signal down a wire also creates a magnetic field down that wire This effect is called inductance However on most cables the inductive effect is so tiny that it is never listed in a catalog The effect with a frequency running on the cable is called inductive reactance Because the inductance is tiny on most cables the inductive reactance is also tiny Inductance and capacitance are reverse effects Therefore they cancel each other out But in almost every cable the capacitance and capacitive reactance and so much greater that they cancel out the inductance and inductive reactance But there is still capacitance and capacitive reactance left This is why capacitance is a critical number in almost every cable type from analog audio to high speed UTP and inductance is essentially ignored Inductance is based mainly on the size of the wire AWG and can be most easily changed by changing the size of the wire Impedance Sharp Electronics Corporation Page 188 of 246 SHARP COMMUNICATIONS Of all the effects of frequency on a cable impedance is the hard
40. With the exception of printers to attach devices to CH3 or CH4 a DB9 to RJ45 Conversion Cable is required See the appropriate peripheral for other cable requirements Modular Conversion Cable for CH2 Datacomm Part DCN100226 3E 800 544 4627 Sharp RJ 45 Sharp DB 9 Y Sharp Electronics Corporation Page 77 of 246 SHARP PERIPHERALS Section 3 Printers A variety of printers may be configured with the UP800 system As a basic rule the following steps may be used for each peripheral device 1 BUILT IN RECEIPT Printer setup Procedure Enter the SRV Mode as outlined in Section 1 D Select 2 SETTING 2 Select 01 DEVICE CONFIG 3 Select 01 BUILT IN PRINTER Choose the desired parameters Light amp Shade Image Footer to view the choices printers depress the DECIMAL or SBTL key 5 Depress the CASH key when all settings are completed The menu will return to the Device Config Sub Menu Select 04 RECEIPT PRINTER CD Choose the desired parameters Auto Cutter to view the choices printers depress the DECIMAL or SBTL key Tray ST Feed Depress the CASH key when all settings are completed The menu will return to the Device Config Sub Menu Depress the CANCEL key to return to the SRV Mode Setting Sub Menu NOTE When devices are assigned to the desired Channel No it is recommended that a PROGRAM Reset be performed
41. added modified the below procedure may be used Example Operation d BILL NO REF NUMBER e3 ARE YOU SURE TIP nmm Entry of Yes Will result in the addition of a Tip amount to the pre existing Guest Check with the Closed GLU file NOTE Media payments must be programmed to retain the guest check sale in order to use the Edit Tip function Usage Method For further details on making sales entries please refer to the UP 800 Instruction Manual Please consider the general rules listed below when using this feature e The Bill Number and Reference Number is obtained from the original Bill printed at the time of authorization e f necessary the Closed Check Report and the Local Summary report may be used to determine the Bill Number and Reference Number Sharp Electronics Corporation Page 226 of 246 SHARP EFT amp GIFT CARD 6 Auth only Sales The UP 800 allows support for Authorization only requests which may be used advances will be made against a credit card i e bar tab etc Example Operation GLU entry Item Entry sen aos Select Auth Only 7 lt SWIPE CARD is PROMPTED gt am Swipe Card Usage Method For further details on making sales entries please refer to the UP 800 Instruction Manual Please consider the general rules listed below when using this f
42. are described below The EFT device be added to the UP 800 configuration when EFT functions required The DataTran modem is used for the EFT device and may be setup as outlined below Procedure Enter the SRV Mode as outlined in Section 1 D Select 2 SETTING 2 Select 01 DEVICE CONFIG 3 Select 17 EFT Enter the desired parameters followed by depressing the ENTER key Depress the CASH key when all settings are completed The menu will return to the Device Config Sub Menu Depress the CANCEL key to return to the SRV Mode Setting Sub Menu NOTE When the EFT device is assigned to the desired Channel No it is recommended that a PROGRAM Reset be performed Assignment Method The CHANNEL NO assignment is required at the machine where the EFT device is physically connected For the Inline configuration the TERMINAL and CHANNEL of the machine where the DataTran modem is physically located is required Please consider the general rules listed below when using this feature e No other device can be assigned to a Channel where a the EFT device is already assigned ex SCALE Sharp Electronics Corporation Page 200 of 246 SHARP EFT amp GIFT CARD The PIN Pad device may be added to the UP 800 configuration when Debit Card w PIN entry functions are required The Datacap Peripheral Device Controller and VeriFone PIN pad 1000 is used for the PIN entry device and
43. as previously outlined 2 Select 1 READING 3 Select 1 SYSTEM PRESET Select 1 DISPLAY to view the report on the touch screen or 2 REPORT PRINTER to generate a hard copy Procedure Device Assign D Enter the SRV Mode as previously outlined 2 Select 1 READING 3 Select 2 DEVICE CONFIG Select 1 DISPLAY to view the report on the touch screen or 2 REPORT PRINTER to generate a hard copy Caution When adding Credit Card devices it is critical not to assign more than 1 type device to the same channel no Please verify that multiple type devices are not assigned to the same channel no Example EFT and Printers CANNOT share the same Channel No Assignment Sharp Electronics Corporation Page 195 of 246 SHARP EFT amp GIFT CARD 2 PGM mode Program Readings The PGM mode readings for credit card devices are also associated to the other presets readings ex Media Keys etc that may be found within each section List of PGM2 mode Program Reports EFT Related Jobs Mode Main Menu Sub Menu PGM2 Mode 1 READING 11 MEDIA 14 EFT READING Procedure Media Enter the PGM2 Mode by depressing the MODE key and selection 6 PGM2 MODE D Select 1 READING 2 Select 11 MEDIA 3 Select 1 DISPLAY to view the report on the touch screen or 2 REPORT PRINTER to generate a hard copy Procedure EFT Enter the PGM2 Mode by depressing the MODE
44. at the Terminal No input The INITIAL D L INLINE PRESET job should be performed upon completion 2 Server Sign On Report Procedure Enter the PGM2 Mode by pressing the MODE key and selecting 6 PGM2 MODE D Select 20 INLINE READING 2 Select 2 SIGN ON SERVER 3 Select 1 DISPLAY to view the reading on the touch screen or select 2 REPORT PRINTER to generate a hard copy of this report Important It recommended that the SERVER SIGN ON reading is performed prior to working on an installed system to insure that when entering the SRV mode that the servers have been previously signed off Sharp Electronics Corporation Page 133 of 246 SHARP INLINE SYSTEM 3 Open Store The Open Store command is used to control the Inline system Upon execution at the Master sales entry and the T Log polling service to Satellite machines is started Procedure Enter the PGM2 Mode by pressing the MODE key and selecting 6 PGM2 MODE 1 Select 6 OPEN STORE The Open Store command is executed based on the Master s polling list presets Usage Method Notification of the Inline System status is printed on the journal printer 4 Close Store The Close Store command is used to control the Inline system Upon execution at the Master sales entries and the T Log polling service to Satellite machines is halted Procedure Enter the PGM2 Mode by pressing the MODE key and selectin
45. consider the general rules listed below when using this feature e When connecting a modem data compression is not recommended e The AT Command will be determined by the modem mfg e For the Inline system the Master terminal is connected Sharp Electronics Corporation Page 173 of 246 SHARP COMMUNICATIONS 2 Connection Cable Pin outs 9 to 9 pin Connection Cable The pin outs for a direct connection to a PC are shown below UP800 PC DB 9 Female DBS Female Sharp Electronics Corporation Page 174 of 246 SHARP COMMUNICATIONS 9 to 25 pin Connection Cable The pin outs for a direct connection to a PC are shown below UP800 PC DB 9 Female DB25 Male DSR CTS S G RTS Field ground is Cl connected to the shield of the cable Sharp Electronics Corporation Page 175 of 246 SHARP COMMUNICATIONS 9 to 25 pin Connection Cable The pin outs for a direct connection to a Hayes Modem are shown below UP800 Hayes Modem DBS Fenale 0825 Mais 1 Jle wo 2 4 Ce Sharp Electronics Corporation Page 176 of 246 SHARP COMMUNICATIONS Section 4 MWS Setup In simplistic terms the UP 800 Online functions may be accomplished using the LAN connection instead of the RS232 connection when the PC can be directly connected to the Inline system 1 Basic Configuration Epson TM U200 MWS IP py connection z 9 n RS232 SDW Software Eth
46. consolidated the data the report can not be stopped NOTE 1 X1 Daily X Report Z1 Daily Z Report X2 Periodic X Report Z2 Periodic Z Report 2 The Range can be specified by entering Start and End numbers codes Sharp Electronics Corporation Page 155 of 246 SHARP INLINE SYSTEM 2 Individual Reports All Machines Mode 1 Report Name X Z 1 21 Data for Reading RIN DEPT DEPT IND GROUP DEPT GROUP TOTAL MARK DOWN FOR DEPT PLU BY RANGE PLU PICK UP PLU BY DEPT PLU IND GROUP TOTAL PLU GROUP TOTAL PLU STOCK PLU COST PLU STOCK PICK PLU ZERO SALES PLU ZERO SALES DEPT PLU MINIMUM STOCK PLU CATEGORY TRANSACTION DYNAMIC UPC D UPC PICK UP D UPC By Dept CID TAX POSITIVE CHECK ALL SERVER IND SERVER MI HOURLY ALL RANGE DAILY NET GLU GLU BY SERVER CLOSED GLU CLOSED GLU BY SERVER CUSTOMER SALES 1 CUSTOMER SALES 2 CUSTOMER BY AMT CHARGE ACCOUNT NO ACCESS UPC NO ACCESS CUSTOM CUSTOMER DELETE STACKED REPORT GROUP PLU CODE DEPT CODE GROUP No E EI EI EIE ELE E EI RS PLU CODE PLU CODE AMOUNT QTY ALL DEPT CODE IIS Si Si 09 989 90 89099 989 LET 9 STIS SOLET ET TIS K
47. distance with a good grade of cable The RS 232 signal on a single cable is impossible to screen effectively for noise By screening or shielding the entire cable you can reduce the influence of outside noise but internally generated noise remains a problem As the baud rate and line length increase the effect of capacitance between the different lines introduces serious cross talk this especially true on synchronous data because of the clock lines until a point is reached where the data itself is unreadable Using low capacitance cable and shielding each pair can reduce Signal Cross talk The maximum distance will depend on the speed and noise level around the cable run On longer runs a line driver may be required This is a simple modem used to increase the maximum distance you can run RS 232 data Cabling Construction Beyond the obvious traits such as number of conductors and wire gauge cable specifications include a handful of less intuitive terms Characteristic Impedance Ohms A value based on the inherent conductance resistance capacitance and inductance of a cable that represents the impedance of an infinitely long cable When the cable is out to any length and terminated with this Characteristic Impedance measurements of the cable will be identical to values obtained from the infinite length cable That is to say that the termination of the cable with this impedance gives the cable the appearance of being infinite
48. is flat type offering protection against spills and wet hands common in Quick Service and Table Service establishments UP820N Master Reset Keyboard l2 gt ye 3 wW Ve 3e gt EXEAT PLU UPC AMT INQ PASEI 4 BASF Home Ne V KY gt CANCEL ENTER NACL S 5 10 1 S 20 amp IN ot DS x 2 SC SC 3 NF A Xe 77 CASH 7 819 oll all 49 VOID RFND AUTO FUNG rs NIS SS SSS SSS 45116 i sr x Oo gt E 18 JE MM REN we We CH MDSE 1112113 RA Po Ns SBTL NE CD E 2 TN 12 17 Q JK Jk Xs gt lt gt lt T 3 gt gt Ae 2 0 00 CONV ser can L IW 111 16 tec A Ik 2 UP810F 820F Master Reset Keyboard T T PLU PLU PLU PLU PLU PLU PLU PLU PAGE RECEIPT JOURNAL ROPT MENU1 MENU2 MENUS MENU4 MENUS MENUS MENU7 MENUS UP t DOWN MODE HOME CANCEL ENTER 78 79 80 81 82 83 84 85 86 87 88 SERV VOID REND AUTO AUTO 67 68 69 70 71 72 73 74 75 76 1 2 PLU OPENED TAX 56 57 5B 59 60 61 62 63 64
49. key and selection 6 PGM2 MODE D Select 9 PGM2 MODE Select 14 EFT READING 3 Select 1 DISPLAY to view the report on the touch screen or 2 REPORT PRINTER to generate a hard copy Sharp Electronics Corporation Page 196 of 246 SHARP EFT amp GIFT CARD Section 3 EFT Related Programming EFT Electronic Funds Transfer related programming includes Credit Check and Debit card authorization setup which consist of service mode and PGM mode programming jobs which define the UP 800 system capabilities Recommendations Recommended Sequence for programming Please complete the SRV mode and PGM mode sections in the order outlined below D Always back up your existing program prior to adding Credit and or Debit Card Authorization 2 Set the Device Configuration a EFT b PIN Pad 3 Set any applicable SRV Mode System Presets 2 Place the necessary Function keys on the keyboard SRV Mode Free Key Layout 5 Allocate any Memory Files SRV Mode File Allocation Perform a Program Reset SRV Reset Set related presets in PGM2 mode a EFT Settings b Media Key presets Initialize the device 9 Conduct a Test with the merchant s processor a Credit Card sales b Check Card sales c Check sale if applicable d Debit sale if applicable Sharp Electronics Corporation Page 197 of 246 EFT amp GIFT CARD SHARP Related Programming Jobs EFT System System Presets SRV Menu Job Descript
50. length allowing no reflections of the transmitted signal If termination is required in a system the termination impedance value should match the Characteristic Impedance of the cable Basic constructions Wire and cable consists for the most part of four basic constructions e Single conductor o conductor bare or insulated e Multi conductor o Multiple insulated wires e Twisted pairs Two insulated wires usually twisted together e Coaxial cable o Insulated center conductor with a shield and jacket overall Sharp Electronics Corporation Page 181 of 246 SHARP COMMUNICATIONS Solid and Stranded Conductors come in two variations solid and stranded Solid Figure 1 offers slightly lower resistance The key to solid conductors is better performance at high frequencies Figure 1 Stranded Figure 2 offers greater flexibility that is limpness and greater flex life or flexes until failure Figure 2 Multiconductor As the name implies multi conductor cables consist of many conductors Figure 3 They are common in control applications but are rarely used for signal applications and therefore we will not be focusing on them for this paper Sharp Electronics Corporation Page 182 of 246 SHARP COMMUNICATIONS Twisted Pairs Twisted pairs Figure 4 consist of two insulated wires twisted together They are specifically intended for carrying Twisted pairs offer low noise pick up and low no
51. may be setup as outlined below Procedure Enter the SRV Mode as outlined in Section 1 D Select 2 SETTING 2 Select 01 DEVICE CONFIG 8 Select 18 PIN PAD Enter the desired Channels followed by depressing the ENTER key Depress the CASH key when all settings are completed The menu will return to the Device Config Sub Menu Depress the CANCEL key to return to the SRV Mode Setting Sub Menu NOTE When the PIN Pad device is assigned to the desired Channel No it is recommended that a PROGRAM Reset be performed Assignment Method The CHANNEL NO assignment is required at every machine where the PIN Pad device Peripheral Device Controller is physically connected Please consider the general rules listed below when using this feature e No other device can be assigned to a Channel where a the Peripheral Device Controller is already assigned ex SCALE Procedure Enter the SRV Mode as outlined in Section 1 D Select 2 SETTING 2 Select 01 DEVICE CONFIG 9 Select 27 IC CARD Enter the desired Channels followed by depressing the ENTER key 5 Depress the CASH key when all settings are completed The menu will return to the Device Config Sub Menu Depress the CANCEL key to return to the SRV Mode Setting Sub Menu Sharp Electronics Corporation Page 201 of 246 SHARP EFT amp GIFT CARD NOTE When the IC Card device is assigned to the desired Channel No it is recomme
52. of 246 SHARP INLINE SYSTEM 5 Standalone with IRC Minimum Setting Procedure Enter the SRV Mode as outlined earlier D Select 3 IRC SETTING Select 1 TERMINAL SETTING 3 Select A STD WITH IRC Enter the desired IP ADDRESS followed by depressing the ENTER key Assignment Method The IRC SETTING job will automatically CREATE the memory file allocation based on the KP preset being preset and initialize the I O control for KP printing Please consider the general rules listed below when using this feature e APROGRAM RESET is required upon completion A journal printer should be connected in order to see that the available memory is sufficient memory lacking errors are printed only on the journal printer KP 1 KP 9 Epson TM U200 U230 Epson TM U300 Epson TM T80 Epson TM T85 88 3 Epson TM T88 3 ER 01PU UP T80BP Sharp Electronics Corporation Page 137 of 246 SHARP INLINE SYSTEM 6 KP Printer Device setup Procedure Enter the SRV Mode as outlined earlier D Select 2 SETTING 2 Select 1 DEVICE CONFIG 8 Select 08 KP 1 16 KP 9 Enter the desired Channel and Terminal and choose the desired parameters Printer Name Type and Auto Cutter Yes No Depress the CASH key when all settings are completed The menu will return to the Device Assign Sub Menu Depress the CANCEL key to return to the SRV Mode Sett
53. of the DataTran data Depress CANCEL to exit and return to REG mode o After the Batch Status report finishes the menu returns to the REPORT Sub menu Sharp Electronics Corporation Page 235 of 246 SHARP EFT amp GIFT CARD 2 Associated UP 800 Report Examples Depending on the UP 800 system configuration the procedure will vary for taking the related reports used to cross balance the system against the DataTran reports For this example the UP 800 Standalone report is shown below Procedure Press the MODE key and choose 3 X1 Z1 MODE D Select 2 RESETTING Select 12 TRANSACTION 3 Select 1 DISPLAY to view the report on the touch screen or 2 REPORT PRINTER to generate a hard copy 2 Depress CANCEL to exit Example Report YOUR RECEIPT THANK YOU 03 01 03 000001 0141 9 26PM 0130 1 TRANSACTION Report Narne TR 00000000000 00 Training GT 1 8 TL 1 ST TL oQ Dicoounto amp Markdowno NET1 Neti Sales Total TAX1 ST NETS 359 79 Net3 Sales Total WASTETL 90 00 CASH 137 08 DEBIT 41 07 CASH TL 178 35 Total Cash Sales VISA 163 44 VISA M C 25 00 WC 25 00 CHR TL 1 169 44 lotal Charge Sales CHECK 12 00 CHECK TL 12 00 Total Check Sales CA CH ID 190 35 Cash amp Charge CD 178 35 Cash in Drawer TIP PAID i 40 00 CH TIP 15 00 Total Charge Tips Sharp Electronics Corporation Page 236 of 246 SHARP EFT amp GIFT CARD
54. on the keyboard select 2 KEYBOARD LAYOUT 4 Select 028 ALL FUNC KEY gt 5 To program the keyboard use the UP and DOWN arrow keys scroll to the desired Function key and depress the desired location on the keyboard To program the touch screen select 1 HOME MENU DISPLAY from the free key layout menu Choose 1 SETTING use the UP and DOWN arrows to select the desired function and press ENTER 6 Depress the ENTER key located on the Receipt Window when all settings are completed 7 Depress the CANCEL key to return to the SRV Mode Setting Sub Menu Sharp Electronics Corporation Page 203 of 246 SHARP EFT amp GIFT CARD NOTE When placing Function keys on the keyboard please refer to the Free Key Layout section for further information 4 File Allocation Allocation of memory files is necessary when Guest Checks and the Edit Tip function are requirements The Edit Tip function is intended for adding the CH TIP to a guest check after the check has been previously settled by the patron s credit card Procedure Enter the SRV Mode as outlined in Section 1 D Select 2 SETTING 2 Select 08 FILE 3 Select 05 GLU Select A2 GLU PBLU ALL Enter the desired parameters 1 Index No Open Checks at any one time 1 2 Records Total number of lines shared by the system Reg Buffer Depress the ENTER key to finalize the settings Allocation Method GLU PBLU ALL is to be a
55. refund that entry or sales transaction IMPORTANT Prior to making a Refund entry it is recommended that you execute the Local Inquiry report and locate the original receipt bill so that all pertinent information is available prior to operation Example Operation Credit Card Card Swipe Method GLU Refund i lt SWIPE CARD is PROMPTED gt Item Refund zi Entry Select Type Media Swipe Card NOTE The following types of settlements are valid for Refund corrections e Credit Card Check Card and Debit Card Usage Method For further details on making sales entries please refer to the UP 800 Instruction Manual Please consider the general rules listed below when using this feature e Manual Account number entry is not permitted for Debit type corrections A duplicate receipt may be obtained by depressing the RCPT key or the media key presets Sharp Electronics Corporation Page 231 of 246 SHARP EFT amp GIFT CARD Example Receipt Example Receipts YOUR RECEIPT THANK YOU oyo1 0s 000001 0001 9 21AM SERV 0010001 Baaaasaa TOTAL VISA Mactine s media key text CHANGE VISA Card Type and Expration Date 5499990 23456781 Card Account Number 000005 Approval No 010297 Reference No VISA Card and Approved Amount TIP AMOUNT 0 0 0 Tip entry line TOTAL GUEST SIGNATURE x Signature Line AGREE TO PAY AB
56. simply that the effective distance they can run is severely reduced compared to cables with foil braid among other improvements Most precision digital cables contain 95 braid 100 foil Sharp Electronics Corporation Page 186 of 246 SHARP COMMUNICATIONS More on the Type Wire Wire Gauge The size of each wire is describes as the gauge size and is measured in units of American Wire Gauge AWG Below is a list of gages with a description of how small or large that size is 40 AWG smaller than a hair 30 AWG sewing thread 20 AWG diameter of a pin 10 AWG knitting needle 1 AWG pencil 1 0 1 aught finger Resistance The choice of metal the gauge size of the wire and the length of the wire can determine the resistance of any conductor Charts are available such as in the back pages of the Belden Master Catalog which shows the resistance for stranded wire from 36 AWG to 10 AWG and the resistance for solid 40 AWG to 10 AWG All wire has resistance Resistance affects the signal by turning part of the signal into heat This creates a voltage drop on the wire when one end is compared to the other The voltage drop can be determined by one of the formulas of Ohm s Law E R where E is the voltage drop on the wire is the current in amps R is the resistance in ohms While a voltage drop in the presence of any resistance is unavoidable picking a larger conductor with lower resistance can reduce the effect
57. specific functions to a single key position 375 402 GASOLINE SALES SBTL 1 28 Used to display gasoline department sale subtotals Sharp Electronics Corporation Page 41 of 246 SHARP FREE KEY LAYOUT 2 Key Initial The UP 800 Keyboard layout can be recovered to MRS defaults without risk of losing previously programmed PLU items etc by initiating the Initial Key Layout Procedure Enter SRV Mode Select 2 SETTING 9 Select 7 KEY INITIAL At the ARE YOU SURE prompt select 1 YES to restore the MRS1 Defaults or NO to cancel the request 3 PGM Mode Programming Direct Key Direct Key programming allows you to link a PLU DEPT or Combo Table to a key position for direct registration Procedure D Press MODE 2 Select 6 PGM2 MODE 8 Select 2 SETTING Select 2 DIRECT KEY Select a key location where you wish to place a direct Dept PLU or Combo key Use the up down arrows to select desired key from the menu or by pressing the key on the keyboard Using the decimal point key or subtotal key select the type PLU Combo or Dept Enter the PLU code for the respective level s or Department code or Combo Table No for each Menu Level UP810F 820F 2 numbers Sharp Electronics Corporation Page 42 of 246 FREE KEY LAYOUT SHARP UP820N Key position numbers Page 43 of 246 Sharp Electronics Corporati
58. 0001 0100 10 13 CLEAR BATCH CLEAR BATCH message is printed VEMM E 5 DataTran Change Batch This procedure should only be used under the direction of Sharp or authorized dealer All Transaction in the DataTran will be erased Procedure Press the MODE key and choose 3 X1 Z1 MODE D Select 6 EFT 2 Select 1 EFT 3 Select 1 BATCH EXECUTE Select 4 CHANGE BATCH 5 Enter the informed Batch Number followed by depressing the ENTER Sharp Electronics Corporation Page 217 of 246 SHARP EFT amp GIFT CARD This will automatically start to print a record of the change Depress CANCEL to exit and return to REG mode CAUTION The Change Batch operation is executed under certain circumstances such as when the storeowner changes the type processor to be used for settlements Only execute this job when informed to do so Print Example YOUR RECEIPT THANK YOU 09 01 2001 000001 0148 9 33PM x CHANGE BATCH message is printed 1 CHANGE BATCH _ Name of Inquiry Report CHANGE BATCH 0008 New Batch No 6 DataTran Dial Out Procedure Press the MODE key and choose 06 PGM2 MODE D Select 15 EFT SETTING 2 Select 1 EFT 3 Select 2 DIAL OUT The UP 800 will initiate the Dial Out operation Depress CANCEL to exit and return to REG mode When the load is complete the version message i
59. 32 Prior to programming it is important that the hardware connections necessary for Online communications are accomplished As a basic rule the following steps may be used whether the online connection is direct to a PC or a modem 1 Connecting the UP 800 Procedure D Connect the specified RS232 cable to the desired Channel to be assigned 2 Install a ferrite core part no RCORF6699BHZZ within 50 cm of the connector on the connection cable to reduce interference 2 Cabling Specifications As a general rule each peripheral s manufacturer should provide their recommended specifications for cabling to the peripheral device The below guideline for cabling should be observed when connecting a serial device to the UP 800 terminal Cabling Specifications RS232 Serial Cable Maximum Distance from POS to PC 50 ft or less Type Cable Twisted Pair Wire Gauge 24 AWG Shielded Belden Number 9540 e The true maximum distance will be determined by the quality of the cable Sharp Electronics Corporation Page 169 of 246 SHARP COMMUNICATIONS 3 CN1 and CN2 Connector CH1 utilizes a standard PC type COM Port EIA 574 RS 232 pin out on a DB 9 pin used for Asynchronous Data for RS232 1 CH1 CH2 Connector type D SUB 9pin Pin 1 8 Notice that the Green pair has to be seperated before crimping on the RJ45 plug If this is not done the Recie
60. 36 137 5146 41117 112 INITIAL D L INLINE PRESET 0000002 000001 When memory allocation has exceeded the physical capacity then the LACKING MEMORY results upon executing the IRC SETTING job Sharp Electronics Corporation Page 130 of 246 SHARP INLINE SYSTEM Section 5 IRC Related Programming IRC setup programming consists of service mode and PGM mode programming jobs which define the UP 800 Inline system capabilities Related Programming Jobs Inline System SRV Mode SRV Mode Related Jobs SRV Menu Description _ Setting System Preset 902 A Inline operations are Enabled Guest Check System GLU PBLU Entry is Compulsory Setting System Preset 919 A for Reorder Entries A Back Up Master Function is Enabled Setting System Preset 920 A B C D B Back Up Master can perform System Reports amp Download Jobs C Inline Download Jobs are Broadcasted vs sending individual D PGM2 Mode Programming is allowed at the Satellite Terminal GLU System Control Each Terminal Centralized Setting System Preset 921 B Master A B The No of Records which are requested for the T Setting System Preset 923 C D Log Polling Function C T Log Function is Enabled D T Log Polling Cycle seconds Inline System Control upon Individual Z2 Resetting Setting System Preset Reports Lock After Ind Daily Net Z2 Repo
61. 39 Full ASCII 16 Disable Code 93 17 Disable Code 2 of 5 18 Disable Code D 2 of 5 19 Disable Codabar 20 Disable CLSI Editing 21 Transmit Code ID Character 22 Prefix STX 23 Suffix CR 24 4800 25 Odd 26 7 Bit 27 1 Stop Bit 28 RTS CTS 29 None Parity Sharp Electronics Corporation Page 98 of 246 SHARP PERIPHERALS LS 4004 Scanner Programming Barcodes The following options need to be set on the scanner Please consult your bar code scanner documentation to obtain the barcodes to program the scanner Scan the codes in the following order Set Defaults Fujitsu RS 232C Continuous On Do Not Transmit UPC A Check Digit Do Not Transmit UPC E Check Digit Symbol Code ID Character Scan Prefix 1 0 10 0 11 2 12 Scan Options 13 Prefix Data Suffix 14 Enter 15 4800 16 Odd 17 7 Bit Sharp Electronics Corporation Page 99 of 246 SHARP PERIPHERALS Please inform the supplier that the scanner will be interfaced with a Sharp POS System Power Supply A Dealer Provides c ADAPTER CABLE Mca Block 51282 Gal m INC me 3 CABLE PART 53601A e 7 3 CABLE PART 53601A Sharp Electronics Corporation Page 100 of 246 SHARP PERIPHERALS Metrologic MS6720 Adapter Cable Scanner Sharp Register DBS Male DBS Female Note Use 6 conductor shielded cable that c
62. 4 Kbytes OFF SW 3 Handshaking XON XOFF DTR DSR OFF SW 4 Word Length 7 bits 8 bits OFF SW 5 Parity check with Parity without Parity OFF SW 6 Parity selection Even parity Odd parity OFF SW 7 Baud Rate setting 1 OFF SW 8 Baud Rate setting 1 OFF SW 9 Intemal use fixed Ignored Prints OFF SW 10 Intemal use fixed Connect Not connected OFF 1 Baud Rate selection Rae SWY 1200 2400 OFF ON 4800 ON OFF 9600 OFF OFF Epson TM T80 Switch Settings 0711 DataReceive error Ignored Prints OFF Receive Buffer SW12 Copa 45 bytes 4 Kbytes OFF SW1 3 Handshaking XON XOFF DTR DSR OFF SW1 4 Parity check with Parity without Parity OFF SW1 5 Parity selection Even parity Odd parity OFF ON SW1 6 Baud Rate setting 4 9600 SW1 7 Baud Rate setting 4 OFF OFF SW1 8 Print Density selection 2 Level2 SW1 9 Print Density selection 2 OFF SW1 10 fixed to OFF OFF 1 Baud Rate selection 1200 ON ON 4800 OFF ON 9600 ON OFF 19200 OFF OFF Sharp Electronics Corporation Page 85 of 246 SHARP 2 print Density selection PERIPHERALS Light Dark Epson TM T85 Switch Settings SW1 1 Data Receive error Ignored Prints OFF Receive Buffer SW1 2 Capaci
63. 45 bytes 4 Kbytes OFF SW1 3 Handshaking XON XOFF DTR DSR OFF SW1 4 Parity check with Parity without Parity OFF SW1 5 Parity selection Even parity Odd parity OFF ON SW1 6 Baud Rate setting 1 9600 SW1 7 Baud Rate setting 4 OFF j i j OFF SW1 8 Print Density selection 2 Level2 SW1 9 Print Density selection 2 OFF SW1 10 fixed to OFF OFF 1 Baud Rate selection Light Dark Sharp Electronics Corporation Page 86 of 246 SHARP Epson TM T88 2 Switch Settings PERIPHERALS ii Saree pm UP 3301 Switch Contents ON OFF Requirements SW1 1 Data Receive error Ignored Prints OFF SW1 2 Receive Buffer Capacity 45 bytes 4 Kbytes OFF SW1 3 Handshaking XON XOFF DTR DSR OFF 51 4 Data Word length 7 bits 8 bits OFF SW1 5 Parity Check with Parity without Parity OFF SW1 6 Parity selection Even Parity Odd Parity OFF 3 ON SW1 7 Transmission Speed 4 9600 SW1 8 Transmission Speed 41 OFF SW2 1 Busy Condition Buffer Full Off Line Buffer Full Printer error OFF SW2 2 Do Not Change OFF SW2 3 Print Density Low power 2 OFF SW2 4 Print Density Low power 2 OFF Remaining receive buffer Remaining receive buffer SW2 5 p coe capacity reaches 138 Capacity reaches 256 OFF eceive error bytes bytes SW2 6 Do Not Change OFF SW2 7 Do No
64. 65 66 SUB GLU SHIFT LEVEL FUNC 4 49 s 5ss 54 55 s MENU 9 PRICE FUNC SHIFT MENU2 8 5 6 CHK save 2 riNAL 00 000 sen Sharp Electronics Corporation Page 35 of 246 SHARP FREE KEY LAYOUT Section 2 Free Key Layout Readings 1 Entering SRV Mode To enter SRV Mode programming or to perform a program reset you must toggle the Reset Switch to the on or forward position and then back to the original off position Procedure D Unscrew the plate covering the Reset Switch to gain access 2 Set the Reset Switch to the ON or forward position 3 Set the Reset Switch to the OFF or original position Reattach the plate covering the Reset Switch Loosen the screw does not need to be removed CAUTION SRV Mode may be entered even though the Standby Switch is not set to the ON position Once SRV Mode is exited no operation is possible unless the Standby Switch is in the ON position Sharp Electronics Corporation Page 36 of 246 SHARP FREE KEY LAYOUT 2 Free Key and Direct Key Program Readings In SRV mode it is possible to print the Free Key assignment SRV mode Free Key Reading D Enter SRV mode 2 Select 1 READING 3 Select 3 FRE
65. ARD Section 4 DataTran Functions When implementing the DataTran modem select functions have been incorporated to allow for remote support and management of EFT enabled terminals _Incorporated Functions The following list of functions has been implemented in the UP 800 POS terminal Function Description for Usage iaealization Used after installation is complete Used to initialize the DataTran whenever power is removed Open Batch When terminal based processors used must be accomplished daily prior to accepting credit cards for that business day Close Batch When terminal based processors used must be accomplished daily in order to settle credit card sales transaction at the host Dial Out When the Tel No and Tel ID are preset this is used to dial out to Datacap s host to download the merchant parameter file Places the DataTran into an access state where remotely Dial In Datacap may dial into the terminal to load a merchant parameter file 1 DataTran Initialization Procedure Press the MODE key and choose 06 PGM2 MODE Select 15 EFT SETTING Select 1 EFT 3 Select 1 INITIALIZE 2 Depress CANCEL to exit and return to REG mode NOTE The Initialize operation does not affect the DataTran totals and may be executed whenever necessary to insure proper operations IMPORTANT Once the POS and EFT settings have been completed and the equipment is connected it i
66. Also resistance is linear over frequency meaning that resistance affects all frequencies equally It is therefore often ignored since the effect may be a minor drop in overall level Insulation Basic insulation prevents wires from touching each other and creating a short circuit or grounding portions of a circuit that should not be grounded Capacitance A capacitor is a device that holds an electrical charge It consists of two metal plates with insulation in between Well isn t that exactly what a cable is Two metal plates or wires with an insulator dielectric in between Figure 9 shows the specific parts of a twisted pair and coax cable that are involved with capacitance Sharp Electronics Corporation Page 187 of 246 SHARP COMMUNICATIONS While cables do have capacitance it is very small due mostly to the fact that the wires are also small Capacitance in cables is almost always measured in picofarads per foot pF ft A picofarad is a trillionth of a farad the unit of capacitance So why would we have any interest in an effect that small Because you don t use just one foot of cable Most often you are using tens hundreds even thousands of feet And this capacitive effect adds up That is a 1 000 ft cable will have 1 000 times the capacitance as a one foot piece Then you can get up to some serious Capacitance The real problem with capacitance is that it is affected by the frequency of the signal on the cable
67. Backup Master The Backup Master s main function is to take over the jobs of the Master unit in the event of the Master unit failing The satellites receive data from the master and report back sales data guest check information and preset data look up requests The final components of the UP 800 inline system are the remote printers or kitchen printers The remote printers are output devices only but can communicate error codes and other status information of the network Each satellite each printer the Backup Master and the Master are assigned a unique terminal ID during the IRC programming The terminal ID acts as the address for each device on the network When data is sent on the network the data are contained in an entity called a frame packet Ethernet is a bus or star bus based technology that uses base band signaling and CSMA CD carrier sense multiple access with collision detection to arbitrate network access The Ethernet medium is passive which means that the terminal drives the signals over the network The UP 800 Point of Sale systems are connected in the star topology which means each terminal has its own connection directly to the hub Sharp Electronics Corporation Page 164 of 246 Section 6 Communications 165 246 SHARP COMMUNICATIONS Section 1 Overview This section has been developed to assist in the implementation of a Back Office Application which requires connection to an R
68. Channel No Assignment ONLINE CANNOT share the same Channel No Assignment with Printers Sharp Electronics Corporation Page 167 of 246 SHARP COMMUNICATIONS 2 PGM mode Program Readings List of PGM2 mode Program Reports Mode Main Menu PGM2 Mode 10 ONLINE READING 18 MWS READING Procedure Online Enter the PGM2 Mode by pressing MODE and selecting 6 PGM2 MODE D Select 10 ONLINE READING 2 Select 1 DISPLAY to view the report on the touch screen or select 2 REPORT PRINTER to print a hard copy Assignment Method The ONLINE NO assignment is required only at the Master or Standalone machine Please consider the general rules listed below when using this feature The Online Terminal No is not used for Inline communications and is only for host communications Procedure MWS Enter the PGM2 Mode by pressing MODE and selecting 6 PGM2 MODE D Select 18 MWS READING 2 Select 1 DISPLAY to view the report on the touch screen or select 2 REPORT PRINTER to print a hard copy Assignment Method The MWS assignment requires the Pos Terminal to be set as Std w Irc or Master Satellite terminal Please consider the general rules listed below when using this feature e The IRC SETTING for a terminal type STD WITH IRC is a minimum requirement Sharp Electronics Corporation Page 168 of 246 SHARP COMMUNICATIONS Section 2 Online via RS 2
69. Corporation Page 83 of 246 SHARP PERIPHERALS SRV Mode Setting System Preset 913 A 1 ane Print Format and Contents Tendered Setting System Preset 928 2 printing n slip enabled for Check amp Setting Free Key Function No 38 VALIDATION PRINT PGM2 Mode 01 Article 01 Department Compulsory Validation 1 Cash 2 Check VP Non Compulsory or 05 Media 3 Charge 2 Setting 83 Service Compulsory 9 Final Item RE RT 10 Optional 1 Func Select RA PO and Tip VP 13 Logo Text 2 VP Text e g For Deposit Only Epson TM U295 TM U295 Switch 1 Settings Data Receive Buffer Ignored SW1 2 Receive Buffer Capacity 35 bytes 512 Kbytes OFF SW1 3 Handshaking XON XOFF DTRDSR OFF SW1 4 Data Word length 7 bits 8bits OFF SW1 5 Parity Check With Parity Without Parity OFF SW1 6 Parity selection Even Parity Odd Parity OFF SW1 7 Baud Rate Selection 4 OFF SW1 8 Baud Rate Selection 4 SW1 9 DSR 6 Reset Effective Invalid OFF SW 10 Init 25 Reset Effective Invalid ON 1 SW1 7 1 8 Definitions Sharp Electronics Corporation Page 84 of 246 PERIPHERALS SHARP Epson TM U300 Switch Settings SW 1 Data Receive error Ignored Prints Receive Buffer SW 2 Capacity 48 bytes
70. D L 05 PLU PRICE anytime 06 PLU CVM DATA anytime 07 LINK PLU anytime 08 CONDIMENT anytime 09 MIX amp MATCH anytime 10 COMBO MEAL anytime 11 COMBO CVM DATA anytime 12 TRANSACTION anytime 13 POSITIVE anytime Procedure Enter PGM2 MODE by pressing the MODE key and select 6 PGM2 MODE D Select 23 MAINTENANCE D L 2 Select the desired file data and their parameters to be downloaded 8 Choose the Satellites to receive the file data All by each machine Assignment Method For 2 MACHINE SELECT choose each machine by toggling the decimal key to change the selection from NO to YES More on Download Jobs D download for PLU UPC do not include Stock data 2 PGM download for Option includes the following e Optional feature presets Scale preset Validation presets Hourly report format presets Stack report presets Secret code presets PGM mode Auto key presets Location presets GLU range The Logo file includes logo text bill logo dept group text hourly group text currency and descriptor e PGM download jobs for PLU UPC include Link PLU and Set PLU presets NOTE Initial D L All PGM should not be performed when totals exist in the system The totalizers of the receiving satellite are erased Performed individual initial D L jobs will result in a non reset error Sharp Electronics Corporation Page 145 of 246 SHARP INLINE SYSTEM Section 8 Data Clear Jobs I
71. DE Select 3 FOLDER CONTROL Select 1 FOLDER NAME Enter the desired folder code and press ENTER Press 2 FOLDER CREATE At the Are You Sure Prompt prompt choose 1 YES Page 243 of 246 Sharp Electronics Corporation SHARP SD Card Utilities The folder structure on the SD memory card is as follows SHARP ECR USER FOLDER You can setting this Folder code ALL ALL RAM BACKUP PROGRAM Programming Data SALES Sales Data 1 LLL _ lt Sub Fokdera gt 2 EJ Electronic Journal 1 LL lt Sub Folders gt 2 40 data 1 LL lt Sub Fokiers gt 2 ONLINE ir ONLINEMWS Upload Function EJ TLOG 000000 USER FOLDER You can program this Fokler code 3 Loading or Saving Data The UP 800 supports the loading of programming data and ALLRAM data and supports the saving of sales data electronic journal data or programming data to the SD memory card NOTE You must set the correct folder name before any saving or loading operation Failure to do so will result in unintentionally overwriting a program Load Procedure e Perform a PROGRAM RESET to enter SRV mode Toggle the RESET switch located on the right hand side of the unit Press 6 SD CARD MODE Select 2 LOADING Select one of the following 1 PROGRAM
72. E KEY LAYOUT Select Q1 HOME MENU DISPLAY to print the key assignment for the touch screen or select 2 KEYBOARD LAYOUT to print the key assignment for the keyboard Select 1 DISPLAY to view the report s contents on the touch screen or select 2 REPORT PRINTER to print the report PGM2 mode Direct Key Reading Enter the PGM2 Mode by pressing MODE gt 6 PGM2 MODE D Select 1 READING Select 31 DIRECT KEY 3 Select 1 DISPLAY to view the report s contents on the touch screen or select 2 REPORT PRINTER to print the report Section 3 Free Key Layout Setup There are 402 function numbers available for assignment to a physical key position These function numbers may be assigned to multiple key positions Typically a function must exist on the keyboard in order to update and report the associated total s in memory with sales amounts A function must exist on the keyboard before any associated PGM mode programming can be performed 1 Free Key Assignment Free Key programming allows you to place function keys other than department PLU and combo table keys directly onto a key position Procedure for keyboard D Enter SRV Mode Select 2 SETTING 3 Select 6 FREE KEY Select 2 KEYBOARD LAYOUT Select 01 028 ALL FUNC KEY gt Highlight the function in the touch screen list and touch the desired key on the keyboard to place Sharp Electronics Corporation Page 37
73. For this example the UP 800 Standalone report is shown below Procedure Press the MODE key and choose 3 X1 Z1 MODE D Select 2 RESETTING 2 Select 15 IND SERVER 3 Select 1 DISPLAY to view the report on the touch screen or 2 REPORT PRINTER to generate a hard copy 2 Depress CANCEL to exit Example Report YOUR RECEIPT THANK YOU 03 01 02 000001 0142 9 27PM 0144 IND SERVER Report Narne SRV 0001 SERV 001 Server Code amp Name NET1 369 30 Neti Sales Totalizer CATIP 30 00 Cash Tips CH TIP 15 00 Change Tips TIP PAID 30 00 Tip Paid NETS 359 789 Net Sales Totalizer CASH 137 28 Total Cash Sales DEBIT 41 07 Debit Cash Sales VISA 163 44 Charge Sales VISA M C 35 00 WC 25 00 CHECK j 12 00 Check Sales Totalizer CA4CH ID i 190 35 Cash amp Charge e e CiD 178 35 Cash in Drawer GROUP Server Group Totalizers GROUP2 GROUPS GROUP4 GROUPS GROUPS GROUP7 GROUPS GROUPS Sharp Electronics Corporation Page 237 of 246 SHARP EFT amp GIFT CARD For this example the UP 800 Standalone report is shown below Procedure Press the MODE key and choose 3 X1 Z1 MODE D Select 2 RESETTING Select 19 CLOSED GLU 3 Select 1 DISPLAY to view the report on the touch screen or 2 REPORT PRINTER to generate a hard copy 2 Depress CANCEL to exit Example Report YOUR RECEIPT THANK YOU 0301 03 000001 0143 8 27PM 0182 CLOSED GLU Report Name
74. Header Detail Setting System Preset 921C 1 To retain detail Setting System Preset 928 C Printing of 0 Price Items on Bill Printing of PLU Text in a Combo Meal on Bill Setting System Preset 928 D Compulsory Bill Printing Method Function No 39 BILL Function No 52 GLU PBLU Setting Free Key 950 Function No 53 N C Function No 54 SERVICE Function No 55 FINAL PGM2 Mode PGM Menu Selection Description Option 1 Cash 2 Check Header On Bill 5 Media 3 Charge Footer On Bill 2 Setting 8 Service Bill Print Compulsory 9 Final 10 Optional 4 Print Select Item on Bill 13 Logo Text 3 Bill Logo Header and Footer 3 Report Printer setup A Report printer may be added to the UP800 configuration for issuing Individual or System Sales Reports The built in printer or an external unit can be used The Epson series printers may be used and may be setup as outlined below Procedure Enter the SRV Mode as outlined in Section 1 D Select 2 SETTING 2 Select 01 DEVICE CONFIG 3 Select 06 REPORT PRINTER 4 Enter the desired Terminal and or Channel and choose the desired parameters Printer Name Type lt to view the available printers depress the DECIMAL or SBTL key Auto Cutter Yes No Logo Text lt to view the choices depress the DECIMAL or SBTL key Depress the CASH key when a
75. Hourly 2 Setting 10 Optional Sharp Electronics Corporation Page 82 of 246 SHARP PERIPHERALS 4 Validation Printer setup A Validation Printer may be added to the UP800 configuration to allow for the VP Text Message e g FOR DEPOSIT ONLY Only the Epson TM 295 series printers may be used as a Validation Printer Procedure Enter the SRV Mode as outlined in Section 1 D Select 2 SETTING 2 Select 01 DEVICE CONFIG 3 Select 07 VALIDATION VP Enter the desired Terminal and or Channel and choose the desired parameters Printer Name Type lt to view the available printers depress the DECIMAL or SBTL key VP Times 0 9 Depress the CASH key when all settings are completed The menu will return to the Device Config Sub Menu Depress the CANCEL key to return to the SRV Mode Setting Sub Menu NOTE When devices are assigned to the desired Channel No it is recommended that a PROGRAM Reset be performed Assignment Method The CHANNEL NO Assignment is required at the machine where the printer is physically connected For the Inline configuration the TERMINAL and CHANNEL of the machine where the printer is physically located is required Please consider the general rules listed below when using this feature e Aprinting device can not be assigned to a Channel where non printing device is already assigned ex SCALE Sharp Electronics
76. ION All rights reserved Printed in the U S A No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without prior written permission of the publisher
77. LU PBLU Receive Buffer communications as a temporary buffer for centrally controlling GLU entries and updating Used for journal printing and acts as the buffer 60 J Log Buffer for the printer re routing function in an Inline configuration Is the display control for the Receipt Window on the screen while in REG mode The temporary buffer for the Register Buffer 62 Individual Payment Buffer during the Individual Guest Check Payment operation The temporary buffer for the Register Buffer 47 Buffer during the Individual Guest Check Bill Totalizing and Transfer operation 61 Receipt Window Buffer Sharp Electronics Corporation Page 66 of 246 SHARP FILE ALLOCATION NOTE The maximum file settings for Systems Buffers are indicated below e File Table 138 Register Buffer Set according to the number of items in a transaction MRS Default 2 250 this is recommended unless otherwise informed File Table 120 Edited Register Buffer Refers to File Table 120 automatically File Table 121 GLU PBLU Buffer Refers to File Table 120 automatically File Table 122 B T Buffer Refers to File Table 120 automatically File Table 123 KP Buffer Refers to File Table 120 automatically File Table 124 GLU PBLU Rcv Buffer Refers to File Table 120 automatically File Table 125 GLU PBLU Save Buffer Refers to File Table 120 automatically File Table 126 J Log Buffer 100 Records Fi
78. MING DATA or 2 ALL RAM DATA At the Are You Sure Prompt prompt choose 1 YES Save Procedure e Perform a PROGRAM RESET to enter SRV mode Toggle the RESET switch located on the right hand side of the unit Press 6 SD CARD MODE Select 1 SAVING Select one of the following 1 SAVE ONLY or 1 SAVE amp CLEAR At the SD CARD JOB SAVING prompt select 1 OK Page 244 of 246 Sharp Electronics Corporation SHARP SD Card Utilities Usage Method Insure that you know whether or not the optional Memory was installed when this program was initially saved prior to sending the ALL RAM data to the UP 800 Please consider the general rules listed below when using this feature e For the In Line Configuration please insure the system is not physically connected to a network during transmission IMPORTANT A PROGRAM RESET is MANDATORY after the completion of this function 4 Error Codes ted SD Job execution during ONLINE MWS communication SD FINAL CARD FULL Ex EE peme o oven o socane 0 powenorr o moraer 9 mo o jean prorecT o SD ERROR Used Not used 5 Additional Resources For additional information please refer to the UP 800 Field Service Programming Manual Sharp Electronics Corporation SHARP COPYRIGHTO 2008 BY SHARP ELECTRONICS CORPORAT
79. NLINE SYSTEM GLU PBLU Auto Code Generation and Lookup Auto Code Generation Looping Code Generation example 00000001 00000002 0000000033 __ gt 99999999 00000001 create create create create create Sharp Electronics Corporation Page 120 of 246 SHARP INLINE SYSTEM n The transaction data in REG and MGR mode can be saved in the T Log file where the Master consolidates the system s data for further processing T Log Polling uence D T Log polling starts by the execution of the Open Store command from the Master 2 T Log polling is stopped by the execution of the Close Store command from the Master 3 T Log polling and Consolidation occurs upon the Closed Store command 4 When T Log data exceeds the preset record number defined in SRV Job 923 A amp B the Satellite will request the Master to poll the T Log data The Master starts the T Log polling of the Satellite and consolidates the data in its own file 5 When the Master completes the polling of the 1 Satellite it will wait for a polling cycle as defined in SRV Job 923 D and start the consolidation of the next Satellite Master Backup Master Satelite Term No 001 Tem 02 Term No 3 IMPORTANT T Log data is used to analyze transaction details by software applications such as the Sharp Data Wizard for reporting analytics down to the receipt level Please consider the general rules listed below when using this feature Ifthe
80. OVE TOTAL ANOUNT ACCORDING TO CARD ISSUER AGREEMENT MERCHANT AGREEMENT IF CREDIT VOUCHER Refund Debit YOUR RECEIPT THANK YOU 000001 98 22AM SERV 0010001 R 7 50 TOTAL 7 50 DEBIT 7 50 Machine s media key text CHANGE 30 00 CARD Type Card and Expiration Date 900002 Reference No DEBIT Card and Approved Amount TIPAMOUNT Tip entry line TOTAL GUEST SIGNATURE x Signature Line AGREE TO PAY ABOVE TOTAL AMOUNT ACCORDING TO CARD ISSUER AGREEMENT MERCHANT AGREEMENT IF CREDIT VOUCHER Sharp Electronics Corporation Page 232 of 246 SHARP EFT amp GIFT CARD Section 7 Reports Operations The UP 800 interface provides certain commands so the contents of the DataTran may be printed in a format allowing reconciliation between the POS terminal and the DataTran prior to executing the batch operations for closing the business day An important factor to keep in mind is which network provider is being used and the type of service that is being provided The results from issuing Inquiry commands will vary depending upon whether the service provided is Host based or Terminal based The following command functions are provided e Local Transaction Summary e Local Transaction Inquiry e Local Status e Batch Status Function by Type Processor Local Summary Local Inquiry Local Status Totals Batch Status O Yes X No NOTE The above
81. PLU Text of Combo Meals is printed No Yes 4 0 Direct Tender for 2 or subsequent tender is allowed Yes No 2 0 2 Combo Meal Kitchen Printer printing is by Combo Meal s KP by PLU s 1 0 Enter the SUM of the Desired Values B PLU is printed in RED when the unit price is 0 00 Yes No 2 0 2 Fractional entries allowed for non Scalable Dept amp PLU items No Yes 1 0 Enter the SUM of the Desired Values C Kitchen Printer output Groups Like Items No Yes 2 0 3 Kitchen Printer output prints Dept amp PLU Text in Double Sized Yes No 1 0 Enter the SUM of the Desired Values Tip Paid function includes Cash Tips No Yes 4 0 D Tip Totals are Reset upon executing a Server Z1 Report Yes No 2 0 3 Tip Totalizer is printed on the Server Report Yes No 1 0 Enter the SUM of the Desired Values NOTE 918 C Does not apply to items that are entered as part of a Condiment entry System Preset 919 Bit Description Data MRS Guest Check System GLU detail PBLU totals 4 2 A ween Jin GLU PBLU Entry is Compulsory for Reorder Entries No Yes 1 0 Enter the SUM of the Desired Values Checking of Server for Guest Check Entries when re ordering No Yes 4 0 B oe Guest Check Number System Entry Manual Auto Generate 1 0 Enter the SUM of the Desired Values C GLU PBLU Entry is Compulsory Yes No 2 0 0 Amount Prints when PLU Unit Price is 0 00 recei pt bill Yes No 1 0 Enter the SUM of the Desired Values
82. Precaution solution It is recommended that a test is schedule at gt Install Equipment the time of installation to insure all functions are correctly working Conduct TEES lt Test w eek 2 5 Processor L NOTE Do not remove the previous credit card solution until it is certain that the integrated solution is proven IMPORTANT To simplify the installation and training process it is important to avoid taking shortcuts in procuring the product and or taking shortcuts in the process Please consider the general rules listed below when using this feature Assist the store owner with obtaining the necessary information from the bank e Allow at least 1 week to obtain the merchant parameters especially new accounts e Always set up new merchant accounts verify each card type to be used e Schedule a test day with the processor to verify sales and batch operations Sharp Electronics Corporation Page 192 of 246 SHARP EFT amp GIFT CARD Section 2 Programming Principles The UP 800 POS terminal incorporates the use of certain function keys to be used when making programming changes To simplify programming please review the below list of function keys and usages listed below Function The UP DOWN LEFT and RIGHT arrow keys are used to navigate within the specified menu and or preset entry field PAGE Used to scroll the programming window back to the p
83. RV Job 906 C Sharp Electronics Corporation Page 106 of 246 SHARP PERIPHERALS Follow the procedure outlined below to program the tare tables A maximum of 9 scale tare tables are available System Preset 903C 2 or 3 to allow scale tare tables Procedure Press MODE Select 6 PGM2 MODE Select 02 SETTING Select 01 ARTICLE Select 10 SCALE TABLE Select the desired Tare Weight Table Enter the Tare Weight which is to be deducted when the article is to be weighed followed by entering the ENTER to return to the Scale Table sub menu C3 3 3 Assignment Method A Tare Scale Table weight preset will be based on the setting in SRV Job 903 Please consider the general rules listed below when using this feature The Scale Table assignment is by each Department and or PLU 2 Data Transmission Format 7 bits ASCII code Even Parity One Stop bit Baud Rate 9600 bps Sharp Electronics Corporation Page 107 of 246 SHARP PERIPHERALS 3 Connection Cable Diagram UP 800 SCALE D SUB 9 Female D SUB 9 Female 1 LA SG or 6 7 cs TXD GND FEE Sharp Electronics Corporation Page 108 of 246 SHARP PERIPHERALS Section 6 Coin Dispenser The TeleQuip Transact Coin Dispenser may be added to the UP800 configuration as outlined below 1 Coin Dispenser Setup Pro
84. S232 port or TCP IP external host devices The following devices are considered peripheral devices Communication Functions No 1 Back Office Communications Online 2 Manager Work Station MWS 3 Credit Card Authorization See Section 7 1 Entering SRV Mode Program Reset To enter SRV Mode programming or to perform a program reset you must toggle the Reset Switch to the on or forward position and then back to the original off position Procedure D Unscrew the plate covering the Reset Switch to gain access 2 Set the Reset Switch to the ON or forward position 8 Set the Reset Switch to the OFF or original position Reattach the plate covering the Reset Switch Loosen the screw does not need to be removed The SHV mode Main Menu will appear Sharp Electronics Corporation Page 166 of 246 SHARP COMMUNICATIONS 1 SRV mode Program Readings List of SRV mode Program Reports VE 8 Mode Main Menu Sub Menu SRV Mode 1 READING 2 DEVICE CONFIG Enter the SRV Mode as outlined earlier D Select 1 READING 2 Select 2 DEVICE CONFIG Caution When adding any communication functions it is critical to note that peripheral devices cannot be assigned to the same channel no Please verify that multiple type devices are not assigned to the same channel no Example Printers CAN share the same
85. Section 7 MCR UNIT UP E13MR3 The Magnetic Card Reader is used for account balances Customer File Credit Cards and Debit card Tracks 1 2 and 3 are available 1 MCR Installation Procedure D Align the MCR sheet 1 with the positioning line of the top cabinet cabinet and angeto f withthe holes the top cabinet wi hose with a sharp end Fit the corner shown with on the attached sheet with the rib of the upper cabinet 2 Mark 3 points of the asterisk mark on the MCR sheet 3 Mark the holes ve sport ande to aoa 870 jme top cape oles in tre MCR Support angie with tne holes aen the Secure tne MCR support to the top cabinet with ange E ose abe fete e S cows wi a sharp 650 Sharp Electronics Corporation Page 111 of 246 SHARP PERIPHERALS 8 Aligning with the markings secure the MCR bracket to the top cabinet with 3 screws Fix the MCR bracket to the upper cabinet 4 Connect the connector cable to the MCR unit Insert the connector cable into the connector of the MCR unit Be sure to insert the white terminal of the connector cable Sharp Electronics Corporation Page 112 of 246 SHARP PERIPHERALS Fix the connector cable to the MCR unit Fix the cable to the bottom of the lower cabinet with the nylon clamp and the screw Fix the connector cable to the bottom of the lower cabinet with the nylon clam and sc
86. Select O5 MEDIA 3 Select 1 CASH Select the 2 CASH2 media key to be used for Debit payments Enter the desired parameters and at minimum set the following parameters e EFT ACCT PROG EFT Compulsory e EFT Dial e EFT TYPE Debit Card Print Yes or No Card Format Full or Partial e Sign Line Print Yes or No e Card Holder Print Yes or No e Expiration Date Print Yes or No e Number of Receipts 0 9 usually 2 e Tip Line Print Yes or No Depress CA AT when all settings are completed to exit to the PGM2 Cash Sub Menu Depress CANCEL to exit the Cash Sub Menu and return to the Media preset menu NOTE Repeat steps 4 thru 7 for each subsequent cash settlement key to be programmed as a debit finalization key Sharp Electronics Corporation Page 211 of 246 SHARP EFT amp GIFT CARD Gift Card Finalization Keys Procedure Enter the PGM2 Mode by depressing the MODE key and selection 6 PGM2 MODE D Select 02 SETTING 2 Select O5 MEDIA 8 Select 02 CHECK Select the desired Check media key s to be used for Gift Card Redemptions CHECK1 CHECK9 Enter the desired parameters EFT ACCT PROG EFT Compulsory e EFT Dial e EFT Type GIFT Card Print No Card Format Full e Sign Line Print No e Card Holder Print No e Expiration Date Print No e Number of Receipts 0 9 Depress CASH when all settings are completed to exit to the PGM2 Check Sub M
87. Stay down system Servers can be signed and remain signed on until physically signed off Sharp Electronics Corporation Page 58 of 246 S HAR FILE ALLOCATION A Master in the Inline system configuration uses the Sign Off Server File The usage of the file is to monitor which Server is signed on at a particular terminal In Use Flag This file does not have to be allocated and is automatically allocated during the SRV Job for IRC SETTING Allocation Method File Group 40 SIGN OFF SERVER is only allocated at the Master and the Backup Master Caution This allocation is used in some error recovery procedures after a system is installed and a Server number becomes unavailable due to a malfunction at a Satellite Avoid allocating this file unless instructed to File Group No 57 CUSTOMER is the file group that is used to allocate the necessary file for the dedicated collection of summary or detailed sales data by a Customers code This file is allocated at the master Procedure Enter the SRV Mode as outlined in Section 1 D Select 2 SETTING 2 Select 08 FILE 3 Select 06 OTHERS 4 Select 57 CUSTOMER 5 Enter 0 to delete followed by YES at the prompt or enter the number of Customer records and follow this by depressing the ENTER key Allocation Method File Group 57 CUSTOMER is to be allocated at the Standalone Master and Backup Master Sharp Electronics Corpo
88. T Log file becomes full it is possible to inhibit all further REG mode operations e The T Log full error is printed on the Journal printer if assigned Sharp Electronics Corporation Page 121 of 246 SHARP INLINE SYSTEM Section 2 Inline System Connection Prior to programming it is important to insure that the hardware connections necessary for each terminal are accomplished As a basic rule the following steps may be used for each peripheral device 1 Connecting the UP 800 Procedure D Connect the specified LAN cable to the Ethernet port marked LAN 2 Install a ferrite core part no RCORF6699BHZZ within 3 cm of the connector on the connection cable to reduce interference 2 Cabling Specifications The below guideline for cabling should be observed when connecting a UP 800 as an Inline terminal Cabling Specifications Specifications amp Requirements Maximum Cable Distance 328 Feet per run from POS to Hub Requirements Hub 10Base T Straight RJ45 CAT 5 Cable UTP 24 AWG with shielded connector The Electrical Industries Association EIA divides UTP into different categories by quality grade average wiring grade AWG The rating for each category refers to conductor size electrical characteristics and twists per foot UTP cables consist of four pairs of unshielded copper wires twisted around each other and bundled with resin and coated as a single line Cable conn
89. UP 820F UP 840r POINT OF SALE OCE DU a MODEL UP 800 WWW SHARP POS COM SHARP DISCLAIMER The best efforts were made to ensure that the information in this manual is complete and correct Sharp Electronics Corporation makes no warranty of any kind with regard to this material including but not limited to the implied warranties of marketability and fitness for a particular purpose Information in this manual is subject to change without notice No part of this manual may be reproduced or transmitted in any form or by any means electronic or mechanical including photocopying recording or information recording and retrieval systems for any purpose other than for personal use without the express written permission of Sharp Electronics Corporation Sharp Electronics Corporation is not affiliated with suppliers mentioned in this document and has no responsibility or liability in connection with those companies products and services The information contained in this document is furnished without assurance of peripheral software compatibility between Sharp POS products and the products of the suppliers listed Sharp Electronics Corporation shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing performance or use of this manual Product specifications change without notification both Sharp and other supplier products Sharp does not u
90. X X Auth Post Auth X X X O Yes X No Sharp Electronics Corporation Page 228 of 246 SHARP EFT amp GIFT CARD 1 Void Corrections In the event that a sales entry was incorrectly settled it is possible to VOID that entry IMPORTANT Prior to making a VOID mode entry it is recommended that you execute the Local Inquiry report and locate the original receipt bill so that all pertinent information is available Example Operation GLU entry pe eH Item Entry lt SWIPE CARD is PROMPTED gt Swipe Card lt AP CODE is PROMPTED gt Select Type Media Enter AP Code lt RF NUMBER is PROMPTED gt gt AMEX 2 sea no Enter Ref No lt SEQ is PROMPTED gt 1 Enter Trn Seq No NOTE The following type settlements are valid for VOID mode corrections e Credit Card Check Card Auth Only and Post Auth Sales Usage Method For further details on making sales entries please refer to the UP 800 Instruction Manual Please consider the general rules listed below when using this feature e The Approval code may be obtained from the original receipt or the DataTran report e The Reference Number may be obtained from the original receipt or the DataTran Local Inquiry report Sharp Electronics Corporation Page 229 of 246 EFT amp GIFT CARD SHARP Example Orig
91. Z2 11 MANAGER Only after Z1 and Z2 12 SERV SIGN OFF anytime 13 OPTION only after Z1 and Z2 ADU 14 DATE TIME anytime 15LOGO anytime 16 DEF MENU LEVEL only after Z1 and Z2 17 TAX anytime 18 NEGATIVE anytime 19 POSITIVE anytime 20 MACRO KEY anytime 20 FUNCTION KEY anytime 22 CAPTURE KEY anytime 23 CAPTURE JOB only at Initial setup 24 ONLINE PRESET anytime 25 INLINE PRESET anytime 26 KP PRESET anytime 27 DEVICE CONFIG only at Initial setup 28 ALL PGM only at Initial setup Procedure Sharp Electronics Corporation Page 143 of 246 SHARP INLINE SYSTEM Enter PGM2 MODE by pressing the MODE key and select 6 PGM2 MODE D Select 22 INITIAL D L 2 Select the desired file data and their parameters to be downloaded 3 Choose the Satellites to receive the file data All by each machine Caution INITIAL D L Job 27 ALL PGM will clear the Satellite s totals if executed prior to performing the Z1 or Z2 reports Sharp Electronics Corporation Page 144 of 246 SHARP INLINE SYSTEM Maintenance Download Jobs The Maintenance Download method for distributing preset data transmits the program data from the Master without clearing the file area This method is used when the preset data is modified after the initial installation Job Description Timing 01 DEPT anytime 02 DEPT PRICE anytime 03 DEPT CVM DATA anytime 04 PLU UPC anytime MAINTENANCE
92. allows for assignment of prep instructions to a previously entered PLU or Combo Meal item The condiment allows for the preset of a Repeat Counter as well as assignment to a Next table no when it is necessary to enter more than one instruction for preparing the food When a PLU or Combo Meal key is selected the assigned Condiment Table appears on the touch screen To change or delete this file enter O to delete or O1 99 as follows Procedure Enter the SRV Mode as outlined in Section 1 D Select 2 SETTING 2 Select 08 FILE 3 Select O8 TABLES Select 35 CONDIMENT TABLE 5 Enter 0 to delete followed by YES at the prompt or enter the number of Condiment Tables and follow this by depressing the ENTER key Allocation Method File Group 35 Condiment tables must be allocated to the same size at the Standalone Master and Satellite Please consider the general rules listed below when using this feature A maximum of 28 PLU items can be set within any one condiment table e Repeat times 1 9 the number of times the table will appear on the touch screen e Next table is used to designate the next condiment table to display on screen table linking Sharp Electronics Corporation Page 57 of 246 SHARP FILE ALLOCATION Servers File Group 38 The Server File is mandatory for operating the UP 800 system In order to make sales entries a Server must b
93. and select INHIBIT ENABLE COMPULSORY by toggling the setting with the decimal key or by depressing SBTL and making the desired setting Assignment Method A Department may be preset as Scale Inhibited Enabled COMPULSORY Please consider the general rules listed below when using this feature e Asetting of COMPULSORY allows scalable registration without the depression of the SCALE key prior to the entry The Fast Food multiplication sequence must be disabled SRV Job 906 C Sharp Electronics Corporation Page 105 of 246 SHARP PERIPHERALS Follow the procedure outlined below to assign the Scale status toa PLU UPC Procedure Enter the PGM2 Mode by turning the MA key counter clock wise to the PGM2 position Press MODE Select 6 PGM2 MODE Select 02 SETTING Select 01 ARTICLE Select 02 PLU UPC Select the desired PLU from the PLU list D Go to the SCALE option and select INHIBIT ENABLE COMPULSORY by toggling the setting with the decimal key or by depressing SBTL and making the desired setting 53 6 53 3 9 Assignment Method A PLU may be preset as Scale Inhibited Enabled COMPULSORY Please consider the general rules listed below when using this feature Asetting of COMPULSORY allows scalable registration without the depression of the SCALE key prior to the entry The Fast Food multiplication sequence must be disabled S
94. ansfer In a Guest Check to a Server from Another Server 77 SEAT Use to Enter the Number of Persons on a GC Required Pay Buffer Created in Memory 78 PAY Allow to Pay Out Individual Check Before Finalization Required Individual Pay Buffer Created in Memory 79 RF SAL Use for Dept and PLU UPC entries only Press at the beginning of the transaction to put the POS in REFUND SALES mode Cannot finalize with a check payment 80 RCPT ON OFF Use to Turn ON OFF a Receipt Printer 81 B S Bill Separate Use to Split a Guest Check in a Fine Dining Operation 82 WASTE Use to Report Wasted Products 83 CNEXT Skip the Next Condiment Table Programmed 84 NEXT Use to Tender the Next Dollar Cash Amount 85 EDIT TIP Use to Edit Charge Tip Amount on a Guest Check 86 REPEAT Use to Repeat a Previous Item Ordered 87 GLU RECALL Recall Checks 88 UPSIZE Up charge key 89 GC BAL Performs a gift card balance inquiry 90 MGR Used to enter a manager number 91 HOLD RECALL Used to temporarily store a single transaction 92 LEVEL Shifts Menu Levels 93 97 L1 L5 Menu Level Keys 98 PRICE SFT Shifts Price Levels Function Function Description Sharp Electronics Corporation Page 40 of 246 SHARP FREE KEY LAYOUT No 99 104 P1 P6 Price Level Keys 105 TAX1SF Tax Shift 1 106 TAX2SF Tax Shift 2 107 TAX3SF Tax Shift 3 108 TAX4SF Tax Shift
95. cedure Enter the SRV Mode as outlined in Section 1 D Select 2 SETTING 2 Select 01 DEVICE CONFIG 3 Select 22 COIN DISPENSER 4 Enter the desired Channel 5 Depress the CASH key when all settings are completed The menu will return to the Device Config Sub Menu Depress the CANCEL key to return to the SRV Mode Setting Sub Menu NOTE When ALL devices are assigned to the desired Channel No it is recommended that a PROGRAM Reset be performed Assignment Method The CHANNEL NO Assignment is required at the machine where the Coin Dispenser is physically connected For the Inline configuration there is no re routing function available Please consider the general rules listed below when using this feature In order for the Coin Dispenser to issue change the Cashier Server drawer assignment must be set 1 or 2 e Change due must be enabled in the Media programming Sharp Electronics Corporation Page 109 of 246 SHARP PERIPHERALS PGM2 Mode Job 1 Cash Short Tender Enable 2 Setting 5 Media 2 Check Change Due Enable Drawer Opening Yes 2 Data Transmission Format 7 bits ASCII code One Start bit Even Parity One Stop bit Baud Rate 9600 bps asynchronous 3 Connection Cable Diagram UP800 TeleQu ip Coin D SUB 9 Female CTS Sharp Electronics Corporation Page 110 of 246 SHARP PERIPHERALS
96. ch Clear Batch Change Batch Initialize Dial Out Dial In 2 Reports Local Summary Local Inquiry Local Total Batch Status Sales Functions Credit Dial O O O O O Credit Authorization only O O X X X Credit Post Authorization O X X X X O O X X X O X X X X Debit Check O Yes X No Assignment Method Each function is initiated through the Media key preset The corresponding Function key must be accessible in order to execute entries and provide reporting totals Please consider the general rules listed below when using this feature e Charge Tips may be entered for Normal and Guest Check entries e The Closed Check file must be allocated to Edit Tips e When using Split Tender the Charge Tip amount must be settled first the Tip can not be split e When a Guest Check is to be paid with multiple medias then the BS function must be used e Check Tender is w o MICR manual data entry Sharp Electronics Corporation Page 191 of 246 SHARP EFT amp GIFT CARD The general guideline for implementing a successful installation is outlined below Selling Credit Card Solution f P Process Merchant Important Parameter The merchant form must be filled out entirely Week 1 lt gt Schedule 2 Weeks from beginning Equipment to end when Week 2 lt installing credit card
97. chart indicates the typical scenario and may not hold true for all networks Sharp Electronics Corporation Page 233 of 246 SHARP EFT amp GIFT CARD 1 DataTran Inquiry Report Examples Procedure Press the MODE key and choose 3 X1 Z1 MODE Select 6 EFT Select 1 EFT 9 Select 2 REPORT Select Q1 LOCAL SUMMARY to print a hard copy of the DataTran data 5 Depress CANCEL to exit and return to REG mode o After the Local Summary report finishes the menu returns to the REPORT Sub menu Sharp Electronics Corporation Page 234 of 246 SHARP EFT amp GIFT CARD Procedure Press the MODE key and choose 3 X1 Z1 MODE D Select 6 EFT 2 Select 1 EFT 3 Select 2 REPORT Select 2 LOCAL INQUIRY to print a hard copy of the DataTran data 5 Depress CANCEL to exit o After the Local Inquiry report finishes the menu returns to the REPORT Sub menu Procedure Press the MODE key and choose 8 X1 Z1 MODE D Select 6 EFT 2 Select 1 EFT 3 Select 2 REPORT 2 Select 3 LOCAL TOTAL This will automatically start to print a hard copy of the DataTran data 5 Depress CANCEL to exit and return to REG mode o After the Local Total report finishes the menu returns to the REPORT Sub menu Procedure Press the MODE key and choose 3 X1 Z1 MODE D Select 6 EFT 2 Select 1 EFT 3 Select 2 REPORT Select A BATCH STATUS this will automatically start to print a hard copy
98. chip s storage capabilities Memory in this type of register is seen by the logic as one continuous block of addresses Additional memory added to the register takes up where the last address of the previous chip left off resulting in a larger block Before any portion of the memory can be utilized for storage of a specific function the logic must know how large a block of the memory area needs to be set aside or allocated for that function Memory is allocated for each function by programming This programming references the File Allocation Table FAT which provides the following information e Alist of the files that are in the register FDS records Each file s maximum and minimum expansion limits e The default size of each file e The amount of RAM memory in bytes required for each function Each file s reference number Table or Group used for programming Sharp Electronics Corporation Page 68 of 246 SHARP FILE ALLOCATION 2 Glossary or Terms The following terminology is used when discussing the Memory File Allocation Table Table This is a reference number for the file and is used in the actual File Allocation Programming File Name Indicates the purpose of the particular file File 15 used to indicate individual files by giving them a unique file number the POS terminal s application can prevent conflicts in memory allocation by preventing selected files from being opened at the same
99. d A File Group Type 0 Child is modified automatically when the parent file is changed Create Erase only A File Group 1 Parent requires a Number of Record Entry Create Erase and Increase Decrease the number of records A File Group Type 2 requires a Number of Blocks Entry Create Erase and Increase Decrease the number of blocks e A File Group Type requires an Entry of Indexes and Records Create Erase and Increase Decrease the number of records for label and data individually e A File Group 4 requires a Number of Record Entry Create Erase and Increase Decrease the number of records for label and data individually IMPORTANT Prior to beginning Memory Allocation the following important guideline is to be observed Develop the UP 800 program a Standalone terminal setting Sharp Electronics Corporation Page 47 of 246 SHARP FILE ALLOCATION FILE TABLE FILE NAME TYPE Create Erase X Z PICK UP 2 EE DEPT TEXT 16 0 4 1 DYNAMIC UPC X Z PICK DEPT Mark Down 0 10 11 12 13 14 id 2 Link PLU EJ Combo Meal 1 2 3 4 5 DEPT 1 123 5 6 10 DYNAMIC UPC PGM PICK DEPT TEXT 8 0 3 0 1 45 16 17 19 21 27 29 7 PLU UPC PRICE 1 0 17 27 29 21 23 25 208115 28 30 32 34 36 Mix amp Match Table 82 83 214 PLU UPC PRICE 1 6 18 37 39 41 43 45 Mix amp Match Sold Buffer 84 207
100. d Value Tare Weight Entry is disallowed Scale Weight System 2 decimal places 0 2ID 3ID 2DD Tare Weight Entry is disallowed Scale Weight System 3 decimal places 1 11100210 300 0 Tare Weight Entry is allowed Scale Weight System 2 decimal places 2 2ID 3ID 2DD Tare Weight Entry is allowed Scale Weight System 3 decimal places 3 11D 21D 3DD Enter the Desired Value Forgiveness 3 Tax is payable w Food Stamps 2 Raised reed Stamp System Tax is NOT payable w Food Stamps 1 No Food Stamps Cash Benefit 0 0 Enter the Desired Value 4 NOTE 903C 0 for CAS Scale Sharp Electronics Corporation Page 14 of 246 SHARP SYSTEM PRESETS System Preset 904 Bit Description Data MRS 1 Date is printed 2 Fraction treatment for gasoline quantity calculation Round Off 0 A Yes Round Up 1 Ignore 2 0 Round Off 4 No Round Up 5 Ignore 6 Enter the Desired Value 1 Consecutive No is printed oroma ponk posman of gasoline quantity 0 0 1 1 Yes 2 2 3 3 0 4 1 5 No 2 6 3 7 Enter the Desired Value C Gas Dept Discount Fraction Calculation Ignore Round Up Round Off 2 1 0 0 Enter the Desired Value D Gas Dept Unit Price Tab Position 3 decimal places 2 decimal places 2 0 Gas Dept Function is Enabled Yes No 1 0 0 Enter the SUM of the Desired Values NOTE
101. d execute Inline Presets download Perform a PROGRAM RESET While in the SRV MODE main menu select A4 DOWNLOAD and download 1 SRV PARAMETER and 2 FREE KEY if required and depress CANCEL to exit SRV mode Enter the PGM2 Mode by pressing the MODE key and selecting 6 PGM2 MODE D Select 24 DECLARATION 2 Select 2 RECOVER DECLARE to send the GLU Server data to the Backup Master IMPORTANT A PROGRAM RESET should be performed at the completion of the IRC SETTING job Completing the Inline System D Select 22 INITIAL D L 2 Select 28 ALL PGM and select 1 ALL to initiate downloading to all machines While in PGM2 MODE select 6 OPEN STORE prior to going to REG mode Sharp Electronics Corporation Page 151 of 246 SHARP INLINE SYSTEM Setting System Preset 920 A B C D Inline Terminal setting No 38 Server No 42 GLU PBLU All No 43 Closed GLU No 44 Auto Generate Setting File PGM2 Mode 24 DECLARATION 1 Master Declaration 2 Recover Declaration insure that the Backup Master system is fully functional when Master breaks down it is recommended to make sure that the physical printers required for operation be connected to each terminal separately Please consider the general rules listed below when using this feature e The printer rerouting function for the Receipt Journa
102. de is printed on the Receipt No Yes 1 0 Enter the SUM of the Desired Values X report before CCD Minus Dept and PLU UPC items are Enabled Disable Disable 0 Enable 1 1 Enable Disable 2 Enable 3 Enter the Desired Value 4 CCD compulsory D Non compulsory 0 For individual servers 1 0 For all servers 2 Enter the Desired Value NOTE To enable Coupon PLU items 907 C must be set 1 Sharp Electronics Corporation Page 18 of 246 SHARP SYSTEM PRESETS System Preset 908 Bit Description Data MRS GT printing on Z report GT1 NET GT2 GT3 Print Print 0 Skip 1 Print Skip Print 2 A Skip 3 0 Print Print 4 Skip 5 Skip Skip Print 6 Skip 7 Enter the Desired Value GT printing on X report GT1 GT2 GT3 Skip Snip Q Skip Print 1 Print SD 5 Print 3 0 Skip 4 Shp Print 5 Print Print Print 7 Enter the Desired Value VOID mode operations affect the Hourly Report Yes No 4 0 C ds woe Consecutive No is Reset upon a Trans Z Report Yes No 1 0 Enter the SUM of the Desired Values X Z Report Printing Journal only Receipt amp Journal 4 0 D undi Trans Z1 Report resets the GT Yes No 1 0 Enter the SUM of the Desired Values NOTE 908 D The X Z Report printing option does not apply to Individual
103. determine the terminal number of each machine within the Inline system TERMINAL NO IP ADDRESS 1 3 must be set the same for every machine within the Inline system If TERMINAL NO IP ADDRESS 4 is programmed at the machine s Inline communications function is disabled e machines are assigned the same terminal number within the same Inline system communications cannot be assured e TERMINAL NO IP ADDRESS 4 must be 1 and 254 Assignment Method When the above guidelines are not observed when programming the Master s polling list a LOCK ERROR will result Sharp Electronics Corporation Page 132 of 246 SHARP INLINE SYSTEM 1 Inline Setting The INLINE SETTING programming job is available as a standard preset in case there is the requirement for modification after the initial SRV Mode IRC SETTING job has been executed Procedure D Enter the PGM2 Mode by pressing the MODE key and selecting 6 PGM2 MODE Select 21 INLINE SETTING Enter the desired IP ADDRESS along with choosing the desired parameters 1 System Retry Enable Disable 2 Lookup Order MA SA Assignment Method It is recommended that the when changing the IP ADDRESS 4 setting that this be performed through the IRC SETTING job Please consider the general rules listed below when using this feature e Whenchanges are made at the Master the Master List will be prompted the existing Machine No will appear
104. devices The following devices are considered peripheral devices Peripheral Devices No Device Abbreviation 2 Journal Printer 3 External Journal 4 Receipt Printer 5 Bill Printer 6 7 Report Printer Validation Printer 07 VALIDATION VP 8 16 Kitchen Printers 08 KP 1 16 KP 9 17 Electronic Funds Transfer 17 EFT covered in another section 18 Pin Pad 19 Scanner 19 BCR Scanner 20 Drink Dispenser 20 BERG BAR 21 Scale 21 SCALE 22 Coin Dispenser 22 COIN DISPENSER 23 Online 23 ONLINE covered in another section 24 Color Video Monitor 24 CVM DATA I F 25 Prepaid 26 Online 26 ONL ACCT BAL Account Balance 27 Integrated Circuit Card Smart 27 IC CARD Card 28 Pole Display Device configuration programming consists of SRV and PGM2 mode programming jobs which define the peripheral devices that make up the UP 800 system Sharp Electronics Corporation Page 73 of 246 SHARP PERIPHERALS 1 Entering SRV Mode Program Reset To enter SRV Mode programming or to perform a program reset you must toggle the Reset Switch to the on or forward position and then back to the original off position Procedure D Unscrew the plate covering the Reset Switch to gain access 2 Set the Reset Switch to the ON or forward position 2 Set the Reset Switch to the OFF or original position 2 Reattach the plate cover
105. e Master has recovered e Recover Declaration is used at the Master when the Backup Master has recovered Completion of the Master Declaration executes the following processes o Inhibits GLU data communications o Error GLU data and Error Server data is collected o Notification of the Master Backup Master breakdown situation to the Satellites When done at the Master the Satellites will begin to update the Backup Master When done at the Backup Master Satellites will begin to update the Master o Restarts the GLU data communications when completed When preset programming for Servers Employees and Guest Checks is modified it is mandatory to synchronize the Backup Master by executing the RECOVERY DECLARE job Sharp Electronics Corporation Page 153 of 246 INLINE SYSTEM SHARP Section 10 Inline System Report List 1 Inline System Reports Master and Backup Master Mode 1 Report Name OP X Z xiz1 X272 Data for Reading X ZW x4 Tox DEPT DEPT IND GROUP GROUP DEPT GROUP TOTAL MARK DOWN FOR DEPT PLU BY RANGE PLU CODE PLU BY DEPT PLU IND GROUP TOTAL GROUP PLU GROUP TOTAL PLU STOCK PLU CODE PLU COST PLU CODE PLU TOP 20
106. e Primary File is changed the number of records in the SAVE Files will automatically change to the same size Receive Files IRC Master Backup Master Only These files are automatically opened in the Master register in an IRC System when the IRC SETTING job is executed They provide a buffer area for transaction sales data retrieved from the Satellite s when a Consolidation Report is performed The size number of records of the Receive Files is always opened to the same size as the corresponding Primary File in the Master To insure there will be room for all the data from the Satellite s the Satellite s memory allocation MUST match the Master s Primary Files Consolidation Files IRC Master Backup Master Only Data received by the Master from the Satellite s in its Receive Files is totaled in the Master s Consolidation Files to provide store wide reports As with the other IRC Files these files are opened when the IRC SETTING job is executed at the Master Backup Master based on SRV Job 920 B to the same size as the corresponding Primary Files 4 Calculating Memory Usage Calculating the memory needed for specific applications is very important This information is needed to know what RAM options are required On the other hand given a set amount of RAM it enables you to determine the maximum number of functions such as PLU items and Guest Check that can be implemented The general formula for calculat
107. e T Log data Master Terminals e 00 T Log Data sending to the MWS PC is disabled e AB 01 99 AB setting x 100 No Records stored before the Master makes its request to the MWS PC to poll T Log data 923 D This setting is the wait cycle in seconds for the Master when making the next T Log polling request Sharp Electronics Corporation Page 26 of 246 SHARP SYSTEM PRESETS System Preset 924 Bit Description Data MRS A Fixed at 1 1 1 B Fixed at 4 4 4 C Fixed 2 Fixed 1 D Inline System Control upon Individual Lock After Ind Daily Net Z2 Report 2 0 Z2 Resetting Reports Lock after Ind Trans Z2 Report 1 0 3 Enter the SUM of the Desired Values System Preset 925 Bit Description Data MRS A Not used Fixed at 0 ERE 0 B Various Individual report jobs are allowed Yes No 3 0 3 Enter the Desired Value C Print format for Consol Reports Individual only 2 Consolidated only 1 0 Individual amp Consolidated 0 Enter the Desired Value D Allow resetting reports while Server remains signed on Yes No 2 0 3 Allow resetting reports while the store is open Yes No 1 0 Enter the SUM of the Desired Values NOTE 925 B When selecting No 0 only the Master will be able to reset the reports System Pres
108. e by pressing the MODE key and selecting 6 PGM2 MODE and choosing 1 READING Select 20 INLINE READING D Select 1 INLINE PRESET 2 Select 1 DISPLAY to view the reading on the touch screen or select 2 REPORT PRINTER to generate a hard copy of this report Sharp Electronics Corporation Page 125 of 246 SHARP INLINE SYSTEM Section 4 Basic Inline System Setup Each Satellite and a Master is assigned a unique terminal IP Address during the IRC programming The terminal IP Address acts as the terminal no for each machine on the network The Inline setup has been automated through the IRC SETTING job in SRV mode which may be executed as follows 1 Satellite Procedure Enter the SRV Mode as outlined earlier D Select 3 IRC SETTING 2 Select Q1 TERMINAL SETTING 3 Select 1 SATELLITE Enter the desired IP ADDRESS along with choosing the desired parameters e PLU UPC Centralized Individual e PLU UPC STOCK Centralized Individual e GLU Centralized Individual e POSITIVE Centralized Individual e NEGATIVE Centralized Individual e Backup Master Not Exist Assignment Method The Satellite terminals should be setup prior to the Master The IRC SETTING job will automatically CREATE or ERASE memory file allocation based on the terminal type selection Please consider the general rules listed below when using this feature e APROGRAM RESET is required upon completion A journal printe
109. e completed The menu will return to the Device Config Sub Menu 6 Depress the CANCEL key to return to the SRV Mode Setting Sub Menu NOTE When ALL devices are assigned to the desired Channel No it is recommended that a PROGRAM Reset be performed Assignment Method The CHANNEL NO assignment is required at the machine where the Scanner is physically connected For the Inline configuration there is no re routing function available Sharp Electronics Corporation Page 93 of 246 SHARP PERIPHERALS Related Programming Jobs Scanner SRV Mode Related Jobs SRV Menu Job Description Setting System Preset 906 A Inhibit PLU UPC EAN item when Stock goes Negative Setting System Preset 906 D UPC Price Look Up at Refund Entry Setting System Preset 907 B UPC EAN Codes printing on Receipt and Journal Setting System Preset 907 C Enable Negative UPC Setting System Preset 909 B Printing of UPC Data when resetting Setting System Preset 911 B C D check of UPC EAN Setting System Preset 918 C Printing of UPC text on KP in double size character Setting System Preset 920 C UPC download to all machines an inline Setting System Preset 921 A Convert UPC E code to UPC A code Setting File File Group No 6 PLU UPC Setting File File Group No 7 or 8 PLU UPC
110. e guest check and or receipt Stores the sales taxable subtotal and other data as they are in the GLU file Also sends orders to the remote printers 55 FINAL Final Key used for guest look up orders Calculates and prints the order with tax on the check and or receipt Also Sends Order to the remote printers 56 DEPO Use to Deposit a Media Amount on a Guest Check 57 DEP RF Use to Refund the Media Deposit Amount 58 B T Bill Transfer Use to Transfer a Bill Guest Check to another 59 FS TENDER KEY Food Stamp Tender Key 60 FS TEND by EBT Food Stamp Tender Key electronic payment 61 Cash Benefit by EBT Cash benefit tender key electronic payment 62 FS Cash benefit subtotal Used to display the food stamp cash benefit subtotal 63 SRV Server Cashier Sign On Key 64 RP SND Use to Send an item to the RP before Service of Final 65 GRATUITY Use to add gratuity as it s programmed to the subiotal 66 OPN TARE Use to Enter an Open Tare Amount 67 BALANCE KEY Used with the customer management function to look up the customer s account balance 68 REPEAT Use to re register a previously ordered item 69 AMOUNT KEY Use to input an amount when required 70 DEPT Use to register a dept 71 INQ Use to inquire a price 72 PRICE CHANGE Use to Change price 73 CUSTOMER Use to enter Customer Account for the customer management feature 74 BIRTHDAY Age Verification 75 TRANS OUT Use to Transfer Out a Guest Check From a Server 76 TRANS IN Use to Tr
111. e signed on to the POS terminal The server file is a fixed type allocation and when reports are issued all servers are printed To change this file in memory you must modify the Server file as follows Procedure Enter the SRV Mode as outlined in Section 1 D Select 2 SETTING 2 Select 08 FILE 3 Select 04 PERSONNEL Select 38 SERVER 5 Enter 0 to delete followed by YES at the prompt or enter the number of Server records and follow this by depressing the ENTER key Allocation Method File Group 38 SERVER is to be allocated at the Standalone Master and Backup Master Listed below are some things to consider when using this function e The maximum number of Servers is 255 t is mandatory to have Servers allocated Do not delete this file e For the Inline configuration the Server system is centralized at the Master e When a terminal is a Satellite do not modify this file the system will modify set this file allocation upon the IRC SETTING e Secret coded Servers are a preset 4 digit code in PGM mode e When a Back Up Master is part of the In Line configuration then it is necessary to allocate the Server related File Groups to the same number of records as the Master e Only one Server may be signed on at any terminal at a time e The UP 800 employs two types of Server systems 1 Auto sign on off system Servers are automatically signed off when the transaction is finalized o 274
112. eature e DEPOSIT and DEPOSIT RF functions of the UP 800 are methods that may be used in relationship to Guest Check entries to provide credit balances for sales entries to work against 7 Post Auth Sales The Post Auth Sales may only be entered against a sale that has been previously finalized through the Auth only process Example Operation GLU entry CHG Select Item Entry SBTL MENU lJPOST AUTH 7 gt lt SWIPE CARD is PROMPTED gt m aud EL C CE Card Enter A P Code Usage Method For further details on making sales entries please refer to the UP 800 Instruction Manual Please consider the general rules listed below when using this feature e The Post Auth allows the Auth only sales transaction to clear during the batch process at the end of day Sharp Electronics Corporation Page 227 of 246 SHARP EFT amp GIFT CARD Section 6 Correction Operations In order to provide the operator with the functions necessary to correct or adjust over rings and invalid entries it is important to understand the correction functions available and is indicated in the chart below UP 800 Sales Correction Chart Type Sales Type Correction Finalization Type Direct Void Past Void Mgr Void Refund Credit Card X X O O Check Card X X O O Check X X O O Debit w PIN X X
113. ectors should be 8 core RJ 45 shielded modular jacks Sharp Electronics Corporation Page 122 of 246 SHARP INLINE SYSTEM Connector Specifications IMPORTANT The UP 800 LAN port is a shielded type port that provides a well grounded connection for external cabling In order to insure a proper connection it is recommended that shielded RJ 45 connectors be used for external cabling Sharp Electronics Corporation Page 123 of 246 SHARP INLINE SYSTEM Section 3 Inline System Readings Inline programming consists of SRV and PGM2 mode programming jobs which define the system configuration which makes up the UP 800 Inline system 1 Entering the SRV Mode Program Reset To enter SRV Mode programming or to perform a program reset you must toggle the Reset Switch to the on or forward position and then back to the original off position Procedure D Unscrew the plate covering the Reset Switch to gain access 2 Set the Reset Switch to the ON or forward position 2 Set the Reset Switch to the OFF or original position D Reattach the plate covering the Reset Switch reset switch cover Loosen the screw does not need to be removed IMPORTANT A program reset should NOT be performed at any terminal in an Inline configuration when the System is being used e g Guest Checks are opened or servers are signed on A safe scenario for performing a Program Reset is to only perfor
114. ed Yes No 2 0 1 Escaping Compulsory VP slip print is Enabled Yes No 1 0 Enter the SUM of the Desired Values C Error Tone System Until CL is depressed 2 seconds 2 0 0 Keyboard Buffering is Enabled No Yes 1 0 Enter the SUM of the Desired Values Compulsory Drawer Closed prior to operation is enabled Yes No 4 0 D Error System Misoperation One Shot Error only 2 0 4 Key Touch Tone is enabled No Yes 1 0 Enter the SUM of the Desired Values NOTE 913 The sequence for escaping Compulsory Bill print operations gt BILL or gt gt SLIP Sharp Electronics Corporation Page 21 of 246 SHARP SYSTEM PRESETS System Preset 914 Bit Description Data MRS Receipts are printed upon NO SALE operations No Yes 4 0 A The NO SALE function is combined with the CASH key Yes No 2 0 1 Tax Delete function is Enabled Yes No 1 0 Enter the SUM of the Desired Values B The NO SALE function is allowed after a Non Add No entry Yes No 1 0 1 Enter the Desired Value C VOID mode is Enabled No Yes 2 0 Non Add Entry is Compulsory at the beginning of each Trans Yes No 1 0 0 Enter the SUM of the Desired Values Manual Tax entry is Enabled No Yes 4 0 D Check Cashing function is Enabled Yes No 2 0 0 Non Add Entry is Enabled No Yes 1 0 Enter the SUM of
115. elect 19 DYN UPC PRICE1 5 Toggle the record selection to ERASE depress the key followed by depressing the ENTER key Select 20 DYN UPC PRICE 1 6 Insure the record selection is set to CREATE and follow this by depressing the ENTER key Allocation Method File Group 19 or 20 DYNAMIC UPC PRICE 1 or 1 to 6 is allocated based on the number of DYN UPC items in File Group 18 and must be the same type at the Standalone Master and Satellite The default allocation uses 16 characters for DYNAMIC UPC PRICE 1 If multiple Price shifts required If memory permits then delete the File Group No 21 DYNAMIC UPC TEXT1 8 to allow allocation of File Group No 24 DYNAMIC UPC TEXT1 6 8 To use a description other than the DYN UPC Text descriptor to print on a remote printer the Dynamic UPC KP Text file may be used Sharp Electronics Corporation Page 55 of 246 SHARP FILE ALLOCATION Link PLU File Group 32 The link type PLU is used when more than one and up to five items are rung with one key depression Each unit price is accumulative for those PLU items associated to the link type operation and are printed with the individual unit prices e g special menu items or messages To change or delete this file enter 0 to delete or 01 99 as follows Procedure Enter the SRV Mode as outlined in Section 1 D Select 2 SETTING 2 Select 08 FILE 3
116. enu Depress CANCEL to exit the Charge Sub Menu and return to the Media preset menu NOTE Repeat steps 4 thru 7 for each subsequent check settlement key to be programmed as a check finalization key Auth Only Post Auth Finalization Keys The UP 800 can support end user requirements that include posting advances against a patron s credit card For this example in programming a media key to be used for an Auth only request a CHARGE 2 9 media key will be used Procedure Enter the PGM2 Mode by depressing the MODE key and selection 6 PGM2 MODE D Select 02 SETTING 2 Select O5 MEDIA 8 Select 03 CHARGE Select the 2 CHARGE2 and 3 CHARGE 3 media key to be used for AUTH ONLY and POST AUTH payments Enter the desired parameters EFT ACCT PROG EFT Compulsory Sharp Electronics Corporation Page 212 of 246 SHARP EFT amp GIFT CARD e EFT Dial e EFT Type AUTH ONLY POST AUTH Card Print Yes or No Card Format Full or Partial e Sign Line Print Yes or No e Card Holder Print Yes or No e Expiration Date Print Yes or No e Number of Receipts 0 9 Depress CASH when all settings are completed to exit to the PGM2 Cash Sub Menu Depress CANCEL to exit the Cash Sub Menu and return to the Media preset menu NOTE A POST AUTH finalization key is required to settle the Auth Only transaction Sharp Electronics Corporation Page 213 of 246 SHARP EFT amp GIFT C
117. er sign on error when full server resetting is executed LACKING MEMORY The GLU code drive through code or related file memory is not enough LINE ERROR Transmission error MEMORY FULL satellite s memory is overflowed NO REGORD entered server code does not exist in the master NO AUTHORITY e The server who entered a GLU PBLU code was not authorized NON RESET IRC initial downloading before resetting NO REPLY BMA e The back up master doesn t reply to the request NO REPLY MA The master doesn t reply to the request OFF LINE Remote printer off line error POWER OFF The target machine is turned off SYSTEM CLOSED Entry is attempted in closed store state After entering the PGM2 mode from the mode selection window make OPEN STORE operation T LOG FULL T LOG buffer is full UNDIFINED CODE The specified server code is not present in the master list The entered GLU PBLU code is not listed More on Type Errors In the event you have a different ROM version between the Master and the Satellites it is probable that you will experience a TYPE ERROR This will be displayed when performing the PGM2 INITIAL D L 21 ALL download function Sharp Electronics Corporation Page 158 of 246 SHARP INLINE SYSTEM Server Sign On Off Error Processing There are two methods of error handling for the Server functio
118. erminate the transmission select 2 ABORT Sharp Electronics Corporation Page 159 of 246 SHARP INLINE SYSTEM IMPORTANT When in an Inline system with a Backup Master the recommended selection should be to depress ABORT followed by the execution of the MASTER DECLARATION This causes the Satellite to place the Server GLU data in an error save file and terminates that transaction Thereafter when the Master Declaration is performed the data is recovered Guest Check Lookup Drive Thru Lookup Error Processing The error processing for the GLU PBLU and Drive Through guest check operation is the same There are two methods of error handling for the guest check functions When an error occurs during the look up function a Lock error will result When there is an error upon finalization process the Manager Function is initiated Method 1 Lock Errors at Look Up List of Guest Check Lookup Lock Errors NO RECORD The GLU code is not entered listed at the Master NOT FREE The GLU code is already in use MEMORY FULL There is not enough available memory in the GLU file NO AUTHORITY The Server entering the GLU code does not have permission to open that code IRC BUSY The Master is busy can not respond within the time out period IRC ERROR Method 2 Retry at Finalization If the Master is busy or out of service when a Satellite attempts to send guest check data to the Master the Satellite display
119. ernet Satellite Satellite Master 2 Inline System General Specification The basic UP 800 Inline system with MWS consists of the following Number of Terminals Maximum 32 1 Master 31 Satellites Terminals Host PC on LAN 1 MWS Maximum Cable Distance 328 Feet per run from POS to Hub Additional Requirements Hub 10Base T 3 MWS Function Principles The MWS system enables a PC to communicate using the same online commands over the same LAN used by the Inline systems For further information please refer to the SDW polling software application Sharp Electronics Corporation Page 177 of 246 SHARP COMMUNICATIONS Section 5 MWS Connection using the Inline System Prior to programming it is important to insure that the hardware connections necessary for each terminal are accomplished As a basic rule the following steps may be used for the UP 800 connection to an Inline system 1 Connecting the UP 800 Procedure 1 Connect the specified LAN cable to the Ethernet port marked LAN 2 Install a ferrite core part no RCORF6699BHZZ within 3 cm of the connector on the connection cable to reduce interference 2 Cabling Specifications The cabling for the MWS specification is the same as for the Inline system Please refer to Section 5 Inline for information for the cabling specifications 3 Related Programming Jobs MWS Once the Inline system has been properly conf
120. erver preset memory is received Server signs OFF at a Satellite Terminal e The contents of its Server transaction memory is transferred to the Master e The transferred data is added into the Transaction memory for the specific Server that signed off Master Satelite Satelite Tenn No 001 02 No 003 eS Server Transacton Data IMPORTANT The PROGRAM RESET can cause the system to become unbalanced when performed while Servers remain signed on Sharp Electronics Corporation Page 118 of 246 SHARP INLINE SYSTEM The Inline system offers a floating GLU PBLU guest check system allowing any terminal within the system to access the Guest Check data When the GLU file lookup entry is made in REG or MGR mode at a Satellite inline communications are initiated with the Master under the following type entries e New Order or Reorder Look up Paymententry any Media key or Temporary finalization SERVICE or FINAL Finalization Bill printing Bil Transfer Bill Totalizing Check Add Inline communications for GLU PBLU entries are classified as Look up or Finalization Master Satelite Satelite Term 001 Tem No 002 Term No 003 IMPORTANT The above data transfer illustrates why a PROGRAM RESET can cause the system to become unbalanced when performed while Guest Checks are in an open state Sharp Electronics Corporation Page 119 of 246 SHARP I
121. est specification to understand That is because it is the sum total effect of resistance capacitance and inductance when a frequency or band of frequencies is applied to the cable Since it describes the total opposition to current flow caused by these three factors it too is measured in Ohms Fire Ratings The National Fire Protection Agency NFPA is a voluntary non profit organization that puts out the National Electrical Code NEC This book sets suggested standards for safe construction of buildings These standards include flammability testing of wire and cable The NEC code is voluntary This means that a state county or city may or may not adopt the code The majority of the states and communities subscribe to the NEC but you can t know for sure unless you ask The NEC book lists many different cable ratings Unrated cables are those which will not be installed and which will be visible when in operation such as microphone cables In the 1999 NEC they now state that any cable installed must carry a rating If this is how your inspector interprets the new rules then unrated cables cannot even be installed in a conduit Sharp Electronics Corporation Page 189 of 246 Section 7 EFT amp GIFT CARD Page 190 of 246 SHARP EFT amp GIFT CARD 1 General Overview The UP 800 POS terminal will support the following functions ocedure Function Supportec 1 Batch Execute Open Batc Close Bat
122. et 926 Bit Description Data MRS A Direct Voids and the Voided item is printed on the KP No Yes 2 0 0 Past Voids and the Voided item is printed on the KP No Yes 1 0 Enter the SUM of the Desired Values B Refunded Data is sent to the KP No Yes 2 0 0 Enter the Desired Value Open Close Store operation is Enabled for Standalone w Online Yes No 4 0 C Send AT Command String when Open Store is Executed Yes No 2 0 0 Send AT Command String when Close Store is Executed Yes No 1 0 Enter the SUM of the Desired Values D Online Channel is Reversed in Close Store state Yes No 4 0 0 Enter the Desired Value Sharp Electronics Corporation Page 27 of 246 SHARP SYSTEM PRESETS System Preset 927 Not Used Bit Description Data MRS A Not used Fixed at 0 0 B Not used Fixed at 0 ess 0 C Not used Fixed at 0 0 D Not used Fixed at 0 0 System Preset 928 Bit Description Data MRS A SLIP Logo Text is Printed Yes No 1 0 0 Enter the Desired Value B VP Message printing on Slip is Enabled for Check amp Charge Yes No 2 0 0 Header is Printed on Slip when Reorder entries are printed No Yes 1 0 Enter the SUM of the Desired Values C PLU is printed on the BILL when the unit price 0 00 No Yes 4 0 Combo Mea
123. etermined before any extensive PGM2 Mode Programming is started 1 Overview In order to store programming and sales data not only must space in memory be available but also the logic circuitry must know exactly where in memory it resides in order to retrieve it on demand If an additional number of functions such as increasing the number of PLU items from default or the out of box number were to be made available additional RAM has to be added to the register to hold this information Until a few years ago RAM additions to the register were mounted in specific RAM slots depending upon the function that was to be expanded For example if PLU items were to be expanded the chip had to be mounted in the RAM slot that was used for PLU items The limitation of additional memory chips to specific functions is a disadvantage because the unused portion of the chip could not be used for anything else If another function such as Previous Balance Files was to be expanded a PB chip had to be installed even though there may have been sufficient unused memory on the PLU chip To solve this problem the method of memory access in the register was changed so that if an optional RAM chip was installed the memory in that chip could be used for any purpose Instead of designating the whole chip to a function separate portions of the memory area of the chip are set aside for any of the functions that can be expanded utilizing the
124. ey 33 Use to Enter Add Numbers 34 NS No Sale Key 35 SCALE Displays Weight from the Scale 36 PLU Price Look Up Key 37 FS CBN SHIFT Used to shift Food Stamp Cash benefit status 38 VALIDATION PRINT Validation Print Key 39 BILL Use to print the bill quest check on a soft hard check print 40 RCPT Use to issue a copy receipt 41 G C Copy Use to issue a guest check copy receipt 42 CHARGE TIP Use to add a charge tip to a guest check 43 CASH TIP Use to add a cash tip to a guest check 44 TIP PAID Use to pay out tip amounts to the servers 45 VOID Use to Void an Item Immediately and Void Mode 46 I VOID Use to perform an indirect void Sharp Electronics Corporation Page 38 of 246 SHARP FREE KEY LAYOUT 47 ST VD Use to CANCEL or Void an Entire Transaction 48 RFND Use to Refund an Amount or Item 49 RETURN Use to Retum an Amount or Item 50 TAX Use to Enter the Tax Amount Manually 51 COVER COUNT Use to Enter the Number of Customers 52 GLU PBLU Use to recall an Open Guest Look Up Order 53 N C New Check Use to Open Start a new Guest Look Up Order Sharp Electronics Corporation Page 39 of 246 SHARP FREE KEY LAYOUT Function Function Description No SERVICE Service Key used for guest look up GLU PBLU orders Does not calculate or print tax on th
125. foil shields have excellent high frequency coverage Since foil is a continuous sheet of metal coverage can be 100 Combination Shields Combination shields consist of foil and braid combined Occasionally there can be more than one layer of each such as quad cable television cable so called because it has two layers of foil and two layers of braid Because of this combination shields are the most expensive of all But they also give the best broadband coverage since it contains a braid for low frequencies and a foil for high frequencies The difference between broadcast coax cables which often contain foil and braid in digital applications and CATV broadband cable is that CATV cables use low coverage braid sometimes as low as 40 The reason is that these cables only operate above 50 MHz At those frequencies braid shields are ineffective It is actually the foil shield that is doing all the noise reduction The braid shield is there to give the F connector something to grab onto It s a reliability issue not a performance issue CATV braids are aluminum belying their low cost and indicating that this braid is not included for performance Combination braids are required for digital video such as SDI or HD The Broad frequency ranges of SDI 135 MHz or HD 750 MHz make a combination shield a requirement That being said it should be notes that double braid cables such as Belden 8281 can still operate at these high frequencies It is
126. followed by YES at the prompt or enter the number of days 1 required to store totals and follow this by depressing the ENTER key Allocation Method File Group 55 DAILY NET is to be allocated the same at the Standalone Master and Satellite Listed below are some things to consider when using this function e The recommended setting for File Group 35 DAILY NET is 31 31 days 1 Sharp Electronics Corporation Page 61 of 246 FILE ALLOCATION SHARP GLU PBLU ALL File Group 42 File Group No 42 GLU PBLU ALL is the file allocated when the GLU PBLU Guest Check Lookup Previous Balance Lookup function is required A Guest Check sale is tracked in detail GLU or summary PBLU and can be calculated as follows Method Memory Calculation Detailed Index No Total Open Checks at a time GLU Record Avg no Items per check x no Open Checks No Terminals x REG BUFFER size Summary Index No Total Open Checks at a time PBLU Record 7 x no Open Checks No Terminals x REG BUFFER size To change this file in memory you must modify the GLU PBLU ALL as follows Procedure Enter the SRV Mode as outlined in Section 1 D Select 2 SETTING Select 08 FILE 3 Select 05 GLU 4 Select 42 GLU PBLU ALL 5 Enter 0 to delete followed by YES at the prompt or enter the Index no Checks and the Records calculation and fol
127. g 6 PGM2 MODE 1 Select 7 CLOSE STORE The Closed Store command is executed based on the Master s polling list presets Usage Method Notification of the Inline System status is printed on the journal printer Please consider the general rules listed below when using this feature Allservers must be signed off prior to executing the Close Store command or the IS SIGNED ON error will appear listing which machines have a server signed on to it Sharp Electronics Corporation Page 134 of 246 SHARP INLINE SYSTEM Section 6 Remote Printing and Printer Re routing This section will assist in the implementation of printer devices used for remote printing which require connection to an RS232 port and is considered part of the Inline system Prior to programming it is important to insure that the hardware connections necessary for each device are accomplished As a basic rule the following steps may be used for each peripheral device 1 Connecting the UP 800 Procedure D Connect the specified RS232 cable to the desired Channel to be assigned 2 Install a ferrite core part no RCORF6699BHZZ within 50 cm of the connector on the connection cable to reduce interference 2 Cabling Specifications As a general rule each peripheral s manufacturer should provide their recommended specifications for cabling to the peripheral device The below guideline for cabling should be observed when co
128. grammed order of priority by assigning PLU items to priority groups 1 9 Sharp Electronics Corporation Page 141 of 246 SHARP INLINE SYSTEM 7 Inline Download Jobs When modifications are made to the Inline Master system presets keyboard and preset pgm2 data programming you can distribute the preset data from the master to all satellites in the network The purpose is to keep the Inline system synchronized through the usage of program data download jobs Master Satellites 1 Download Methods There are three options for updating preset data in the UP 800 Inline system MODE Option Explanation Intended Use Downloading System Presets During setup SRV Download SRV Parameter 900s and the Free key 950 Free Key Layout layout keyboard Downloading the contents of During setup PGM 2 Initial D L the file program data of the Master into the file of a Satellite after clearing the file totalizers Z1 Z2 Downloading the contents of When Preset data is PGM 2 Maintenance D L the file program data of the changed Master into the file of a Satellite without clearing the file totalizers Z1 Z2 2 SRV Mode Download Jobs The SRV Mode Download option allows for transmitting the system presets settings and free key layout from the master to the satellite terminals This option is used typically upon initial setup of the Inline system
129. he scanner Please inform the supplier that the scanner will be interfaced with a Sharp POS System The UP 800 is capable of scanning the following UPC EAN codes 1 UPC EAN Available Codes UPC A Number System Character 0 2 3 4 5 0 C D Maker Code Item Code 2 ii m C D Item Code P C Price Check Digit Price Note Maximum Price 99 99 The following programming is required at the POS to change the EAN 13 UPC code Non PLU code format flag code 02 20 29 to allow a five digit price EAN 13 codes are used for in store marking such as meats and variable weight items Scale Change the scale from UPC A Type 2 to EAN13 code UP 800 Press MODE Select 6 PGM2 MODE Select 02 SETTING Select 01 ARTICLE Select 11 UPC NON PLU 01 TYPE OF CODE SYSTEM CODE LENGTH FIELD 1 LENGTH FIELD 2 FIELD 2 DATA Type of Code Non PLU Format EAN13 System Code Flag Code 02 20 29 Length FLD 1 number of digits for Field 1 PRICE C D Length FLD 2 number of digits for Field 2 TAB Field 2 Data PRICE 0 09 TAB number of digits after the decimal place ERES NEXT LIST P DOWN v 9 3 C D Sharp Electronics Corporation Page 91 of 246 SHARP PERIPHERALS Use for National Drug Codes or National Health Retail Item Codes
130. her Such high performance pairs are good to excellent at not picking up or radiating noise Braid Shields Braid shields are formed by spinning wires or groups of wires around a core This slow and labor intensive process makes braiding the most expensive single step of cable manufacturing Single braid coverage of up to 95 can be realized Double braid coverage can be up to 98 coverage Since braids always have holes where the wires cross 100 coverage not possible with braid Braid shields are most effective at frequencies from 1 000 Hz to 50 MHz For these frequencies the low resistance of a braid gives good coverage Below 1 000 Hz there is no standard braid material which is effective The wavelengths are so long and the low frequency energy so pronounced that the only effective shielding is solid steel conduit And at 60 Hz even steel conduit gives 27 dB of noise reduction Foil Shields Sharp Electronics Corporation Page 185 of 246 SHARP COMMUNICATIONS Foil shields are the easiest and cheapest to apply They can be applied as fast as the cable will run Foil shields actually consist of two layers a metal layer and a plastic substrate of polyester This can be easily seen since the foil is silver on one side and colored red blue green or other colors on the plastic side Since foil shields lack the mass and low resistance of a braid shields the exhibit poor to average low frequency performance However after 50 MHz
131. ics Corporation Page 202 of 246 SHARP EFT amp GIFT CARD NOTE SRV 918 and 921 are related to the Server Tip Paid function which impacts the usage of the Edit Tip entry used for Credit Card Authorization 3 Free Key Layout Settings The Function keys required and the description for recommended usage are shown below Recommended Function Keys Function Func No 233 CA2 The CASH2 media key is preset for Debit settlement Func No 237 245 1 9 the check media keys are preset for Checks and or Check Card settlements w o MICR Check keys can also be used for Gift Cards Func No 246 254 CHARGE1 9 the charge media keys are preset for Credit Card and or Check Card settlements Charge keys can also be used for Gift Cards Func No 42 CHARGE TIP the charge tip function is used to enter tips included in Credit Card sales prior to finalization Func No 85 EDIT TIP the edit tip function is used in conjunction with the closed check file and may only be used for modifying a tip entry for a FLU transaction Func No 40 RCPT The receipt copy key used to issue a receipt or generate 2 or subsequent copies of the sales transaction Example Free Key Layout Programming Procedure Enter the SRV Mode as outlined in Section 1 D Select 2 SETTING 2 Select 6 FREE KEY LAYOUT 3 If the function key is to be placed on the touch screen select 1 HOME MENU DISPLAY If the key is to be placed
132. ider the general rules listed below when using this feature e Manual entry of weighed items is prohibited unless the item is refunded e The UP800 customer display is not the certified display for the scale Sharp Electronics Corporation Page 104 of 246 SHARP PERIPHERALS SRV Mode Related Jobs SSS 3 Allows the item subtotal to display on screen Setting System Preset 902 C 5 Otherwise only the weight ad price per pound will display Required for scale refund operation Setting System Preset 903 B Scale Weight System Scale is Enabled Setting System Preset 903 C Tare Entry is Enabled Unit Weight for Scale Entry Setting System Preset 906 C Multiplication Entry If using UP P16DP set to 5 Setting System Preset 906 D Fractional Qty entries are Enabled 950 Function No 35 SCALE Setting Free Key Function No 66 OPEN TARE PGM2 Mode 01 Department Satin 01 Article 02 PLU UPC 7 Inhibit 03 PLU Range 10 Scale Table Table 1 9 Weight preset Follow the procedure outlined below to assign the Scale status to a department Procedure Enter the PGM2 Mode by turning the MA key counter clock wise to the PGM2 position D Press MODE 2 Select 6 PGM2 MODE 3 Select 02 SETTING 4 Select 01 ARTICLE Select 1 DEPARTMENT 6 Select the desired department from the Department list Go to the SCALE option
133. igured to determine the MWS settings please refer to the PGM2 mode reading as outlined below Program Readings PGM Menu Main Menu PGM2 Mode 18 MWS READING Procedure Enter PGM2 Mode by pressing the MODE key and selecting 6 PGM2 MODE D Select 18 MWS READING 2 Select 1 DISPLAY to view the report on the touch screen or select 2 REPORT PRINTER to generate a hard copy of the report Usage Method The resulting report will provide the settings for the MWS IP ADDRESS and a Gateway IP ADDRESS which may be used when the Inline system is an extended LAN Sharp Electronics Corporation Page 178 of 246 SHARP COMMUNICATIONS Section 6 MWS Communications Setup Once the Inline System has been properly established the communications setup programming consists of a single PGM2 mode programming job which defines the parameters which make up the UP 800 MWS IP connection 1 Related Programming Jobs MWS System Procedure MWS Enter PGM2 Mode by pressing the MODE key and selecting 6 PGM2 MODE D Select 19 MWS SETTING 2 Enter the desired parameters usually prescribed by the application software company 10 MWS2 Time out 11 G W ADDR 1 4 leave at 007 provided by IT assignment 1 MWS1 IP ADDRESS 1 000 254 same as Master s 2 MWS1 IP ADDRESS 2 000 254 same as Master s 3 MWS1 IP ADDRESS 3 000 254 same as Master s
134. inal Receipt Receipt Voided YOUR RECEIPT THANK YOU 03 01 03 0001 000001 9 21AM SERV 0010001 asaaaaaa TOTAL VISA Machine s media key text CHANGE VISA Card Type and Expiration Date 5499990123456781 Card Account Number 000005 Approval No 010297 Reference No VISA Card and Approved Amount TIP AMOUNT Tip entry line TOTAL GUEST SIGNATURE x AGREE TO PAY ABOVE TOTAL AMOUNT ACCORDING TO CARD ISSUER AGREEMENT MERCHANT AGREEMENT IF CREDIT VOUCHER Signature Line Reference Local Inquiry YOUR RECEIPT THANK YOU 03 01 03 0137 9 21 Xx 1 LOCAL INQUIRY Name of Inquiry Report Transaction Code No 1 E 372319051421000 Account Number 0203 Expiration Date 000001 Approval Code 000021 Reference No Transaction Sales Amount Gratuity 000024 Sharp Electronics Corporation YOUR RECEIPT THANK YOU 000001 9 21AM SERV 0010001 VOID VISA CHANGE VISA 5499990123456781 000005 010297 VISA TIP AMOUNT TOTAL GUEST SIGNATURE x AGREE TO PAY ABOVE TOTAL AMOUNT ACCORDING TO CARD ISSUER AGREEMENT MERCHANT AGREEMENT IF CREDIT VOUCHER Status within the Batch Active modifiable Closed not modifiable V Voided X Settled transmitted to network Date yy mm dd and Time hh mm ss Page 230 of 246 SHARP EFT amp GIFT CARD 2 Refund Corrections In the event that a sales item is returned it is possible to
135. ing Sub Menu NOTE When KP printers are assigned to the desired Channel No it is recommended that a PROGRAM Reset be performed Assignment Method The CHANNEL NO assignment is only dedicated at the machine where the printer is physically connected For the Inline configuration the TERMINAL and CHANNEL of the machine where the printer is physically located is required Please consider the general rules listed below when using this feature e Aprinting device can not be assigned to a Channel where a non printing device is already assigned ex SCALE Sharp Electronics Corporation Page 138 of 246 SHARP INLINE SYSTEM SRV Mode Vescription 902 A Inline operations are ENABLED A Combo Text print selections B PLU text RED print selections C KP print output selections grouping like items double size A Direct Voids Past Void printing selections B Refund print selections Media Key KP Print Format is Setting System Preset 929 A Detailed Summary Setting Free Key 950 Function No 64 RP SEND Setting System Preset Setting System Preset 918 A B C Setting System Preset 926 A B PGM2 Mode KP Setting Remote printer Enable data transmission for Remote printers PGMe KP Setting Second Remote printer number assignment Remote printer header text setting Remote printer formatting Chit Receipt print formatting
136. ing the Reset Switch reset switch cover Loosen the screw does not need to be removed The SRV mode Main Menu will appear 2 SRV mode Program Readings List of SRV mode Program Reports Device Config le VU READING ode Procedure 1 Enter the SRV Mode as previously outlined 2 Select 1 READING 3 Select 2 DEVICE CONFG 4 Choose 1 DISPLAY to view the report on the display or 2 REPORT PRINTER to generate a hard copy report Caution When adding peripheral devices it is critical not to assign more than 1 type device to the same channel no Please verify that multiple type devices are not assigned to the same channel no Example Printers CAN share the same Channel No Assignment Printers and a Scale CANNOT share the same Channel No Assignment Sharp Electronics Corporation Page 74 of 246 SHARP PERIPHERALS Section 2 Peripheral Device Overview Prior to programming it is important to insure that the hardware connections necessary for each device are completed As a basic rule the following steps may be used for each peripheral device 1 Connecting the UP800 Procedure Connect the specified RS232 cable to the desired Channel to be assigned and install a ferrite core part no RCORF6699BHZZ within 50 cm of the connector on the connection cable to reduce interference 2 Cabling Specifications As a genera
137. ing the memory required for any particular file requires is TN NR RL Where TN Total Number of bytes NR Number of Records NB Number of Blocks RL Record Length Sharp Electronics Corporation Page 70 of 246 SHARP FILE ALLOCATION If the file that is being calculated is opened at default you should subtract the number of bytes the file uses at default from the value derived by the formula shown above The result will be the amount of ADDITIONAL RAM required or if the file size is being decreased the amount of RAM freed Remember that the Label Size must be added to the Record Length in order to get the actual number of bytes required for each record When calculating memory it s also important to remember that if the number of records or blocks of a Primary file is changed the files that follow the primary s size will also be changed This is especially important in IRC For example if the number of PLU items is changed in an IRC Master using SAVE files the SAVE PLU Receive PLU and Consolidation PLU Files will be automatically changed by the same amount Sharp Electronics Corporation Page 71 of 246 Section 4 PERIPHERALS Page 72 of 246 SHARP PERIPHERALS Section 1 Overview This section has been developed to assist in the implementation of peripheral devices that require connection to an RS232 port and are not part of the Inline system or communicate to external host
138. ion EFT PIN Pad IC Card Gift Reload Command to DataTran Ref and AP code entry at Gift Sales in Void Gift Card Command to DataTran Printing of Gift Card No for Activate Reload Enable Hash Gift department Hash Gift Department Affect Hourly Sales Function No 42 CHARGE TIP Charge Tip SRV Mode Device Config 902 B 902 C 903 B 906 B 980 B SRV Mode System Presets SRV Mode Free Key Function No 237 CHECK Function No 238 CHECK2 Function No 239 CHECKS Function No 240 CHECK4 Function No 241 CHECK5 Function No 242 CHECK6 Function No 243 CHECK7 Function No 244 CHECK8 Function No 245 9 Function No 246 CHARGE 1 Function No 247 CHARGE2 Function No 248 CHARGE3 Function No 249 CHARGE4 Function No 250 CHARGE5 Function No 251 CHARGE6 Function No 252 CHARGE7 Function No 253 CHARGE8 amp Function No 254 CHARGE9 Function No 85 EDIT TIP Function No 80 RECEIPT ON OFF Function No 89 GC BAL Gift Card Balance SRV Mode File Allocation File Group No 43 Close GLU File Group No 44 Auto GLU Generate File Group No 62 Ind Pay Buffer File Group No 42 GLU PBLU AI Sharp Electronics Corporation Page 198 of 246 SHARP EFT amp GIFT CARD NOTE These are minimal settings related to credit gift ca
139. ired Value E us 0 Bill Printing Method Item Data Is Retained Item Data is Cleared 1 0 Enter the Desired Value Individual Server Report executes the Tip Paid function No Yes 0 4 D Enter the Desired Value NOTE 921 Do not modify this setting once UPC codes have been preset 921 C For roll soft check printers only Sharp Electronics Corporation Page 25 of 246 SHARP SYSTEM PRESETS System Preset 922 Bit Description Data MRS A Not used Fixed at 0 0 1 Coin Dispenser Handling is Enabled Yes No 0 1 0 Enter the Desired Value C Not used Fixed at 0 0 D Not used Fixed at 0 gt 0 System Preset 923 Bit Description Data MRS The No of Records which are requested for the T Log Polling Function A x 100 example if AB 15 then the Satellite will request for T Log polling when the 0 99 no of records reaches 1500 15 x 100 00 see Note below when referring to Master or Standalone terminal Enter the Desired Value 1 T Log Function is Enabled Yes No 1 0 Enter the Desired Value La 0 T Log Polling Cycle seconds 0 9 Enter the Desired Value NOTE 923 A B Satellite Terminals e AB setting x 100 No Records stored before the Satellite makes its request to the Master to poll th
140. is selected for DISABLE then a CHIT receipt is printed Procedure continued The CHIT FORMAT settings will be prompted D Enter the desired parameters followed by the CASH key 1 Qty is 1 Skip Print 2 PLU Dept Code Skip Print 3 Unit Price Skip Print 4 Amount Skip Print Assignment Method When a second KP is not assigned then the data is printed on a CHIT receipt if the Receipt printer is assigned at the machine Sharp Electronics Corporation Page 140 of 246 SHARP INLINE SYSTEM More on KP Assignments Receipt Chit Assignment In addition to the two printer assignments per item there is also the capability to print those same items in remote printer format at the terminals own R J printer Expeditor Printer Assignment The setting is performed through the assigning of a remote printer to a specific media key This will initiate a receipt type order to be printed once the previously assigned media key has concluded sales RP Send Function The RP Send function allows for the operator to send those items that require longer prep time first prior to the conclusion of that order entry Black and Red Print The UP 800 supports two colors for easy viewing of Condiment zero priced PLU items instructions modifiers and corrections Kitchen Printer Recapitulation This feature consolidates like items on the remote printer Priority Print This feature can send items in the pro
141. is that the machine which is designated as the Master has a Standalone program defined prior to the following procedure Procedure Enter the SRV Mode as outlined in Section 3 D Select 2 SYSTEM PRESET Select 1 TERMINAL SETTING 3 Set SRV 920 7452 followed by ENTER key and then CASH to return to the SRV SETTING menu Depress the CANCEL key to return to the SRV Main Menu Select 3 IRC SETTING Select 1 TERMINAL SETTING 7 Select 2 MASTER Enter the desired IP ADDRESS along with choosing the desired parameters e PLU UPC Centralized Individual e PLU UPC STOCK Centralized Individual e GLU Centralized Individual e POSITIVE Centralized Individual e NEGATIVE Centralized Individual e Backup Master Not Exist 9 Depress the CASH key to continue the IRC SETTING preset for the Master List IMPORTANT A PROGRAM RESET should be performed at the completion of the IRC SETTING job Sharp Electronics Corporation Page 150 of 246 SHARP INLINE SYSTEM Procedure cont Enter the IP ADDRESS4 for the Master 00 Enter the MACHINE No for the Master 2 Repeat steps 10 and 11 for every terminal in the Inline system and depress CASH after the entry of the last terminal s machine number has been entered The entry of the Backup Master s machine no will appear 3 Enter the BMA MACHINE NO followed by depressing the CASH key The Master will finalize the IRC SETTING will automatically continue an
142. ise emission from a cable because it is a balanced line and because a balanced line offers common mode noise rejection Balanced Line A balanced line is a configuration where two wires are kept close together usually by twisting them Figure 5 Conductors need to be the same length the same size with a constant distance between them Figure 5 It should be noted that the signal at any instant in time is exactly the same but opposite polarity on the two wires Another way of saying that is if you note the signal voltage at any point of the cable they should add up to zero Sharp Electronics Corporation Page 183 of 246 SHARP COMMUNICATIONS When Noise Appears Noise is a fact of life It is electromagnetic radiation and can come from many sources including fluorescent lighting motors car ignition systems equipment such as hospital analyzers transmission equipment from CB s truck taxis radio and television broadcasters and natural sources such as the sun When noise appears and hits the two wires in our twisted pairs Figure 6 the electromagnetic radiation of the noise induces a voltage in both wires However the direction is the same or common mode in both wires Figure 6 When the two noise signals reach either end of the cable there is either a passive balancing device such as a transformer shown in Figure 6 or the equivalent active balanced input As you can see the two noise signals on
143. it cards when using the DataTran unit Additionally some requirements that exist for Credit cards ex signature adding tips etc are also a requirement when this type of card finalizes the sales transaction Assignment Method To keep the system balancing simple we recommend that a single Charge media key be preset for all Check cards Settings for Check Cards are identical to Credit Cards with the exception of the Text parameters Check Finalization Keys w Manual Data Input The UP 800 can also support end user requirements that include processing the traditional written Check as a form of sales finalization The method that is used with Check finalization is supported with data entry versus a MICR reader Method The method used for Check finalization is with data entry This model POS terminal does not support the MICR interface Procedure Enter the PGM2 Mode by depressing the MODE key and selection 6 PGM2 MODE D Select O2 SETTING 2 Select O5 MEDIA 8 Select 02 CHECK 4 Select the desired Check media key s to be used for Check payments CHECK1 CHECK9 Enter the desired parameters and at minimum set the following parameters e EFT ACCT PROG EFT Compulsory e EFT Dial EFT TYPE Check Card Print Yes or No Card Format Full or Partial e Sign Line Print Yes or No e Card Holder Print Yes or No e Expiration Date Print Yes or No e Number of Receipts 0 9 e Tip Line P
144. izer is printed on the Trans X Z Reports No Yes 1 0 Enter the SUM of the Desired Values NOTE 916 C Allow the sales transaction to go negative System Preset 917 Bit Description Data MRS Tax1 Subtotal is printed on Trans Reports No Yes 4 0 A Gross Tax1 amp Refund Tax1 Totals are printed on Trans Reports No Yes 2 0 0 Net Tax1 Total is printed on Trans Reports No Yes 1 0 Enter the SUM of the Desired Values Tax2 Subtotal is printed on Trans Reports No Yes 4 0 B Gross Tax2 amp Refund Tax2 Totals are printed on Trans Reports No Yes 2 0 0 Net Tax2 Total is printed on Trans Reports No Yes 1 0 Enter the SUM of the Desired Values Tax3 Subtotal is printed on Trans Reports No Yes 4 0 C Gross Tax3 amp Refund Tax3 Totals are printed on Trans Reports No Yes 2 0 0 Net Tax1 Total is printed on Trans Reports No Yes 1 0 Enter the SUM of the Desired Values Total Tax is printed on the Trans X Z Reports No Yes 4 0 D Gross amp Ref Manual Tax Totals are printed on Trans Reports No Yes 2 0 0 Net Manual Tax Totalizer is printed on Trans X Z Reports No Yes 1 0 Enter the SUM of the Desired Values Sharp Electronics Corporation Page 23 of 246 SHARP SYSTEM PRESETS System Preset 918 Bit Description Data MRS Assoc
145. key and selection 6 PGM2 MODE D Select 15 EFT SETTING 2 Select 2 PIN PAD 8 Set the following parameters time out values as shown below followed by depressing the ENTER key TIMEOUT1 010 TIMEOUT2 099 BAUD RATE 9600 bps D Depress the ENTER key to finalize the settings Depress CANCEL when at the EFT SETTING sub menu to exit to the PGM2 Main Menu NOTE The PIN Pad settings are preset to the recommended settings from MRS Defaults Sharp Electronics Corporation Page 207 of 246 SHARP EFT amp GIFT CARD Department and PLU Programming Settings Gift Card Procedure Enter the PGM2 Mode by depressing the MODE key and selection 6 PGM2 MODE D Select 02 SETTING Select 01 ARTICLE 3 Select 01 DEPARTMENT 4 Create two new departments or select departments which are not being utilized At a minimum a For the first department set its Department Type to GIFT and set the other parameters accordingly b Set the other department s Department Type to GIFT RELOAD and set the other parameters accordingly Press CANCEL to return to the Article menu Refer to the Instruction Manual for programming departments Select 02 PLU UPC Create two new PLUS or select two available PLUs At a minimum a For the first new PLU change its text to Gift Card Activate or whatever you prefer and link it to the newly created GIFT department step 4 For the PLU s pricing set its Entry T
146. l Individual PLU Item Text is printed on the BILL No Yes 2 0 6 Enter the SUM of the Desired Values 1 Printing of PB Service on bill 2 Compulsory Bill Print System at re order According to each media s preset 0 D Yes Compulsory for every entry 1 Compulsory for PB 2 0 According to each media s preset 4 No Compulsory for every entry 9 Compulsory for PB 6 Enter the Desired Value Sharp Electronics Corporation Page 28 of 246 SHARP SYSTEM PRESETS System Preset 929 Bit Description Data MRS A KP Print format for Media Keys Detailed Summary 1 0 Enter the Desired Value 0 B Server amp Trans Z Resetting is allowed when Open GLUs exist Yes No 1 0 Enter the Desired Value 1 Mark Down and entry system EA when the closed file u Normal markdown Normal entry Continue 1 Cursor markdown Normal entry 2 q Continue 3 Cursor markdown BOGO entry D Continue 7 Enter the Desired Value p 2 Taxable status of PLU UPC which is BILL set to Non Taxable According to the associated 0 D The total of the tax amount is printed department Non Taxable 2 Tax Print Method and PLU UPC Tax According to the associated 4 Status Setting ae periment Non Taxable 6 Enter the Desired Value Sharp Electronics Corporation Page 29 of 246 SHARP SYSTEM PRESETS
147. l and Report printers should be minimized when Backup Master is required e If the terminal breaks down where the Receipt Journal or Report printer are physically attached Printer related errors will result Assignment Method This operation is enabled for use when the Master or Backup Master breaks down Please consider the general rules listed below when using this feature e Master Declaration is used at the Backup Master when the Master has failed communications e Master Declaration at the Master is used when the Backup Master has failed communication e Completion of the Master Declaration executes the following processes o Inhibits GLU data communications o Error GLU data and Error Server data is collected o Notification of the Master Backup Master breakdown situation to the Satellites When done at the Master the Satellites do not update the Backup Master When done at the Backup Master Satellites do not update the Master o Restarts the GLU data communications when completed Sharp Electronics Corporation Page 152 of 246 SHARP INLINE SYSTEM Recovery Declaration Backup Master and Master Assignment Method This operation is enabled for use when the Master or Backup Master is recovered Please consider the general rules listed below when using this feature e Recover Declaration is performed upon initial setup of the Inline system e Recover Declaration is used at the Backup Master when th
148. l rule each peripheral device s manufacturer should provide their recommended specifications for cabling to the peripheral device The below guideline for cabling should be observed when connecting a serial device to the UP800 terminal Cabling Specifications 5232 Serial Cable Maximum Distance from POS to Printer 50 ft or less Type Cable Twisted Pair Wire Gauge 24 AWG Shielded Belden Number 9540 The true maximum distance will be determined by the quality of the cable CH1 and CH2 utilizes a standard PC type COM Port EIA 574 RS 232 pin out on a DB 9 pin used for Asynchronous Data for RS232 Sharp Electronics Corporation Page 75 of 246 SHARP 1 CH1 CH2 Connector type D SUB 9pin PERIPHERALS CH3 and CHA utilizes a Modular Jack RJ45 8 pin type COM Port for RS232 Pin 1 2 CH3 CH4 Connector type Modular jack RJ45 8pin Data rate max 115 200 bps Pins 1 amp 2 are the Transmit Pins Pins 3 amp 6 are the Receive Pins Pins 4 5 7 and 8 are not used CD el loo Sharp Electronics Corporation OFT FACT ZZZZZZZZZZZ LLL a LLL ELL LLL P un OB OLA Pin8 Notice that the Green pair has to be seperated before crimping on the RJ45 plug If this is not done the Recieve Data will be split between 2 pairs and performance will degrade Page 76 of 246 SHARP PERIPHERALS 3 Conversion Cable
149. le Table 127 Receipt Window Buffer 30 Records File Table 130 Individual Pay Edit Buffer Refers to File Table 120 automatically File Table 131 Individual Pay Buffer Refers to File Table 120 automatically Term File Groups File Groups 5 17 39 52 Term files are allocated to provide period to date totalizers for Departments PLU transaction and Server sales For simplified term file allocation File Group No 53 ALL OF TERM FILE is provided to globally create or erase all of the term files at one execution To create these files in memory you must create the ALL OF TERM FILE as follows Procedure Enter the SRV Mode as outlined in Section 1 D Select 2 SETTING 2 Select 08 FILE 3 Select 06 OTHER Select 53 ALL OF TERM FILE Insure the record selection is set to CREATE and follow this by depressing the ENTER key Allocation Method File Group 53 ALL OF TERM FILE will automatically create File Groups 5 17 39 and 52 and must be allocated to the same level at the Standalone Master and Satellite Please consider the general rules listed below when using this feature e PLU TERM file allocation is not available at Master Reset and can be allocated if period to date totals are required for PLU item sales Sharp Electronics Corporation Page 67 of 246 SHARP FILE ALLOCATION Section 3 More on Memory Allocation IMPORTANT Memory File Allocation Must be d
150. ll settings are completed The menu will return to the Device Config Sub Menu Sharp Electronics Corporation Page 81 of 246 SHARP PERIPHERALS Depress the CANCEL key to return to the SRV Mode Setting Sub Menu NOTE When ALL devices are assigned to the desired Channel No it is recommended that a PROGRAM Reset be performed Assignment Method The CHANNEL NO Assignment is required at the machine where the printer is physically connected For the Inline configuration the TERMINAL and CHANNEL of the machine where the printer is physically located is required Please consider the general rules listed below when using this feature A printing device can not be assigned to a Channel where a non printing device is already assigned ex SCALE ior Taxable 4 Subtotal Gross Tax Refund Net Tax GST EXPT print on X Z Report Setting System Preset 908 D Printing of X Z Report Setting System Preset 909 B Printing PLU UPC sales data on Z Report Setting System Preset 909 A C Printing Training GT VOID Mode Totalizer on X Z Report Setting System Preset 917 Printing Tax 1 2 3 and manual Tax on X Z Report Setting System Preset 918D Tip Totalizer Reset and Print Setting System Preset 925 In Line Reporting Setting System Preset 905 PGM2 Mode Descriptio Options 1 Func Prohibit OPX Z Report 2 Func Select2 Auto
151. llocated Local Summary AT amp UI5 Local Inquiry AT amp UIB 2 Reports Local Total AT amp UI7 after closing ine batch Batch Status AT amp UI9 Open Batch AT amp UB1 Beginning and Close Batch AT amp UB3 Ending Day Batch Execution procedures should Clear Batch AT amp UB6 include these jobs Change Batch AT amp UB7 Sharp Electronics Corporation Page 240 of 246 SHARP EFT amp GIFT CARD The following table summarizes the quick set up procedure for the UP 800 It assumes that the DataTran has been received with the merchant parameters loaded or that the DataTran has been loaded with a Demo program 1 Install all Options RAM Etc Off Connect all Peripherals DataTran etc Depress MASTER RESET1 3 Master Reset and enter the password 11111111 and wait for to SRV 2 SETTING 01 DEVICE 4 Set Device Configuration CONFIG 17 EFT 18 PINPAD 27 IC CARD SRV 2 SETTING 02 SYSTEM 5 Set System Presets PRESETS JOB 902 JOB 916 JOB 918 JOB 921 6 Set Free Key Layout 2 SETTING 06 FREE KEY 7 Allocate Memory 2 File Allocation 8 Set EFT presets RAE ENSE ELO 9 Set Pin Pad presets 15 EFT SETTING 3 PIN PAD Pam2 Department PLU Programming 92 SETTING 01 ARTICLE Gift Card 2 SETTING 05 MEDIA 01 Set Media Key presets CASH 02 CHECK 03 CHARGE 11 Initialize DataTran Ida TING za PRESET 1 INITIALIZE Sharp Electronics C
152. llocated at the Standalone Master Satellite and Backup Master based on SRV Job 920 B and SRV Job 921 B Please refer to the File Allocation section when allocating memory for the guest check function Select 43 CLOSED GLU and input the number of closed checks ex 300 Enter the desired parameters RECORD No Closed Checks per day 9 Depress the ENTER key to finalize the settings Allocation Method CLOSED GLU is to be allocated at the Standalone Master and Backup Master based on SRV Job 920 B and SRV Job 921 B Please refer to the File Allocation section when allocating memory for the guest check function Select 44 AUTO GLU GENERATE and input the number of open checks Sharp Electronics Corporation Page 204 of 246 SHARP EFT amp GIFT CARD 00 Enter the desired parameters RECORD GLU Index 1 2 Depress the ENTER key to finalize the settings 3 Depress the CANCEL key to return to the SRV mode Main Menu Allocation Method AUTO GLU GENERATE Allocated at the Standalone Master Satellite and Backup Master based on SRV Job 921 B Please refer to the File Allocation section when allocating memory for the guest check function Sharp Electronics Corporation Page 205 of 246 SHARP EFT amp GIFT CARD 5 PGM2 mode programming The PGM2 mode programming settings outlined in this section are recommended settings for a typical implementation of the UP 800 EFT fu
153. low each by depressing the ENTER key Allocation Method File Group 42 GLU PBLU ALL is to be allocated at the Standalone Master Satellite and Backup Master Listed below is an example how to calculate the Index and Record setting for this function Examples Detailed Summary No Terminals 5 5 No Total Checks System wide 1 101 101 Avg No Items per Check 32 7 REG BUFFER setting 250 250 Calculation 101 x 32 5 250 101 x7 5 x 250 No Records Required 3232 1250 707 1250 Index 101 Index 101 Records 4482 Records 1957 Please consider the general rules listed below when using this feature e Used when it is necessary to clear the Open GLU PBLU preset area File Group 42 e The Open GLU PBLU file area should be erased using this File Group when o SRV job 919 A is changed from a GLU type system to a PBLU type system and vise versa and preserves the GLU related buffers Sharp Electronics Corporation Page 62 of 246 SHARP FILE ALLOCATION Closed GLU File Group 43 File Group No 43 CLOSED GLU is the file allocated in conjunction with the GLU Guest Look Up function and is used to track the GLU Guest Checks which have been closed by a Media function for payment This file is also used for the EDIT TIP function The Closed GLU is tracked in summary and can be calculated as follows Method Memory
154. m this when the system is in the CLOSE STORE state executed in the PGM2 Mode Please consider the general rules listed below when using this feature AClosed Store command can not be executed when Servers remain signed on at the Satellites Sharp Electronics Corporation Page 124 of 246 SHARP INLINE SYSTEM 1 SRV mode Program Readings List of SRV mode Program Reports ooir 1 0 e Mode Main Menu Sub Menu 1 SYSTEM PRESET SRV Mode 1 READING 2 DEVICE CONFIG 3 FREE KEY LAYOUT 4 FILE 5 SSP Procedure example System Presets 1 Enter the SRV Mode as previously outlined 2 Select 1 READING 3 Select 1 SYSTEM PRESETS 4 Select either 1 DISPLAY or 2 REPORT PRINTER Usage Method The resulting report will provide the settings for the SRV Job 902 920 925 which will determine how the UP 800 will function Please consider the general rules listed below when using this feature e The Master List will include the terminal number IP ADDRESS 4 only and the machine no for each terminal in the system e The Master s terminal no must be programmed in the Master List should be first 2 PGM mode Program Readings List of PGM mode Program Reports Program Readings Mode Main Menu Sub Menu PGM2 mode 08 KP READING 20 INLINE READING 1 INLINE PRESET 2 SIGN ON SERVER Procedure Inline Preset Enter the PGM2 Mod
155. n 3 audible beeps NOTE After the execution of the MRS 3 only the RECEIPT FEED and JOURNAL FEED keys remain effective on the key assignment Any key can be assigned to any key position Sharp Electronics Corporation Page 10 of 246 SHARP SYSTEM PRESETS Keyboard Layouts lt UP 820N gt PAGE DOWN wo n pen PREY NEXT IN ac RECORD RECORD Iw Y pe X Z DC UPDATE SPACE SHIFT SBTL Sharp Electronics Corporation Page 11 of 246 SHARP SYSTEM PRESETS 2 System Preset When making entries for system presets leading zeros are not required Please note that trailing zeros are required and that the order of entry is from the left most digit A to the right most digit D Reference 1 READING 3 IRC SETTING 4 DOWN LOAD 5 DIAGNOSTIC SD CARD HODE 2 22h Sharp Electronics Corporation 01 DEVICE CONFIG 02 SYSTEM PRESET 03 2 COUNTER 04 GT 05 MODE SECRETE 06 FREE KEY LAYOUT 0 KEY INITIA 08 FILE SRVI306 SRVI907 5602908 2 23 2 23 Page 12 of 246 SHARP SYSTEM PRESETS Section 3 System Preset Job No System Preset 901 Bit Description Data MRS A Not Used 0 Auto Tax 1 5 amp Manual Tax System Canadian Tax Type 1 10 0 6 7 0
156. n When an error occurs during the Server sign on a Lock error will result When there is an error upon Server sign off process the Manager Function is initiated Method 1 Lock Errors at Sign On List of Server Sign On Lock Errors NO RECORD The specified Server code is not present in the Master IRC BUSY The Master is busy can not respond within the time out period IRC ERROR Transmission error Method 2 System Retry at Sign Off If the Master is busy or out of service when a Satellite attempts to send Server data to the Master the Satellite display the Manager Retry error message and will wait for input prior to proceeding RETRY Error D To retry the transmission select 1 RETRY To terminate the transmission select 2 ABORT This causes the Satellite to place the Server s data in an error save file and terminates that transaction Thereafter ordinary sales operations can be performed at the Satellite as that server will remain on the specific terminal until the Master or communications are recovered Assignment Method Once the Master is recovered the Server data is updated automatically Please consider the general rules listed below when using this feature tis not recommended to perform a PROGRAM RESET at a Satellite when the Master experiences problems preventing communications RETRY Error Backup Master D To retry the transmission select 1 RETRY To t
157. n the event a problem has occurred within the Inline system it is possible to manually clear selected status flags and memories to PGM2 Mode Data Clear Jobs PGM2ModeMenu PGM2 Mode Programming Master Satelite 1 T LOG 2 CAPTURE DATA 3 TRANSACTION 05 DATA CLEAR 4 HOURLY 5 DAILY NET 6 SIGN ON FLAG 7 GLU USED FLAG 8 OFFLINE ACCT 9 EJOURNAL Procedure Enter PGM2 MODE by pressing the MODE key and select 6 PGM2 MODE D Select O5 DATA CLEAR 2 Select the desired memory to be cleared followed by depressing the ENTER key Caution It is recommended to use the MANUAL CLEAR option as a last resort as they will cause the system to become unbalanced Assignment Method It is recommended to restrict the MANUAL CLEAR jobs from unsupervised end user usage Please consider the general rules listed below when using this feature The results of the MANUAL CLEAR job are printed on the Journal printer e The TRANSACTION manual clear job clears both the Department and Transaction memories Sharp Electronics Corporation Page 146 of 246 SHARP INLINE SYSTEM Section 9 System Backup Master The UP 800 s Backup Master function is performed by one of the Satellites designated as a Backup Master that can execute the Master s functions when trouble exists The functions that a Backup Master may perform are as follow
158. nction for credit card debit card and or personal checks _ EFT Settings Procedure Enter the PGM2 Mode by depressing the MODE key and selection 6 PGM2 MODE D Select 15 EFT SETTING Select 1 EFT PRESET 3 Select 4 PRESET 4 Setthe following parameters time out values as shown below followed by depressing the ENTER key o TIMEOUT1 010 o TIMEOUT2 180 o TIMEOUT3 3000 Set the TEL NO as instructed for DIAL OUT purposes using the TEXT keyboard o Example TEL NO 1 2159973963 Set the TEL ID to the designated number provided by Datacap for that merchant file or DIAL OUT purposes 7 Set TEL MODE to the desired setting followed by depressing the ENTER key Set FTS MODE ENABLE for Inline systems or DISABLE for Stand alone machines Set the AMOUNT only when CH Tips are used Depress the ENTER key to finalize the settings Depress CANCEL when at the EFT SETTING sub menu to exit to the PGM2 Main Menu NOTE The AMOUNT is used as a calculation basis for DataTran s Authorization Amount parameter It is recommended to set this parameter 15 00 50 00 when using the CH Tip function Assignment Method When using Nova or any other Host based service the Amount should be preset to 0 00 Sharp Electronics Corporation Page 206 of 246 SHARP EFT amp GIFT CARD 00000 Procedure Enter the PGM2 Mode by depressing the MODE
159. nded that a PROGRAM Reset be performed Assignment Method The CHANNEL NO assignment is required at every machine where the IC CARD device Please consider the general rules listed below when using this feature e No other device can be assigned to a Channel where a the IC Card is already assigned ex SCALE 2 System Preset Settings There are System Preset jobs that should be preset with recommended values based on the requirements of UP 800 system configuration and are described below Procedure Enter the SRV Mode as outlined in Section 1 D Select 2 SETTING 2 Select 02 SYSTEM PRESET 3 Enter the desired parameters SRV 902 0310 when ViVOpay is Stand Alone 1310 when Inline is recommended SRV 902 xx2x when the Network is Host based SRV 902 xxxx when the Network is Terminal based Batch operations SRV 902 xx1x Gift Card Command to DataTran SRV 902 x4xx Gift Reload Command to DataTran SRV 902 x2xx Ref and AP Code entry for void of Gift Sales Non Compulsory SRV 903 x1xx Printing of Gift Card Number for Activations Reloads SRV 906 x2xx Enable Hash Gift department SRV 916 x4xx SRV 918 xxx1 SRV 921 xxx4 e SRV 980 x1xx Hash Gift Department affects Hourly Sales Depress the CASH key when all settings are completed Depress the CANCEL key to return to the SRV Mode Setting Sub Menu NOTE SRV 906 C must disable fast food to allow Open Price PLU Sharp Electron
160. ndertake to update materials It is the dealer s responsibility to keep current with all technical issues associated with these products TRADEMARKS Sharp and all related trademarks are trademarks or registered trademarks of Sharp Corporation and its affiliated companies Microsoft Windows Windows 98SE Windows 2000 Windows XP and Win32 are Trademarks of Microsoft Corporation Datacap Datacap Systems DataTran DialTran IPTran TwinTran NoLoad AutoLoad and PSCS are trademarks of Datacap Systems Inc All other trademarks are the property of their respective holders 24 7 Education Online with You Sharp Academy Sharp Plaza Mahwah 1 07495 email idnc sharpsec com MEL m SHARP SHARP UP 800 POS Procedure Guide TABLE OF CONTENTS 1 dcl 6 Section 1 7 SRV Mode Program Main Mens ui ice ERU HEEL LEER ER RR REL Fe 7 Entering SRV Mode Program eene nennen enne nr nene nennen nennen en nennen nnn 8 Section 2 Prior to 9 Master amp System bae XR d PPP a 9 12 Section 3 System Preset J ob 13 System 5 901 929 dod c 13 29 System Presets 980 981 986 987 988 eene nen
161. nen nnne nnne nennen nnns 30 31 System Presets 803 804 930 942 944 nennen nennen nennen nns 32 33 2 Free Key M 34 Section 1 Overview 35 Section 2 Free Key Layout 36 Entering SRV Mode Free amp Direct Key Program Readings sss eene 37 Section 3 Free Key Layout 37 Free Key 510 eee 37 41 Key Initial amp Mode Programming Direct Key memes 42 43 3 File Dru m 44 Section 1 Overview 45 Section 2 Allocating Memory 47 49 File Table Descriptions iieri tene nbi a D d ER d n den d OR DOR P RE Rv 49 67 Section 3 on Memory 68 iiic orsi p 68 1055 69 71 4 72 Section 1 73 SRV Mode Program Reset amp nennen nnn nnn 74 Section 2 Peripheral Device Overview Lee ee eese eene e enn nnne nn enun nnne nun a nnn nun nn 75 77 Section 3 Printers
162. ng batch number when replacement loaner units are installed and or when there is a conflict at the processor and network advises you to change the batch number 4 Reports There are four 4 different reports to be used with the DataTran interface 1 Local Summary report is used to indicate the summary information pertaining to each processed 2 Local Inquiry report retrieves each record from DataTran in detail ex Date time etc 3 Local Total report summarizes the DataTran s totalizers by Credit Card company 4 Batch Status report is used to determine the status of the DataTran at that specific time the repot is initiated Sharp Electronics Corporation Page 239 of 246 EFT amp GIFT CARD The following table cross references the POS functions to the DataTran command functions Category Dial In AT amp UF1 AT amp UH Dial Out Aer i Ra Switches in out of Setup AT amp UP96 FTS Mode AT amp UF1 AT amp C1 Initialize AT amp UTO AT amp UT1 AT amp UP98 AT amp UP96 Credit AT amp UMA Check AT amp UM2 Auth amount is AT amp UMA AT amp US1 calculated using Operations Debit AT amp UV3 AMOUNT preset in Auth AT amp UM1 Er T Sening Post Auth AT amp UM13 AT amp UI6 AT amp UI8 VOID Credit AT amp UM9 Corrections Refund Credit AT amp UM8 AT amp UMB8 AT amp US1 Refund Debit AT amp UVS m Must Have Closed Tips Edit Tip AT amp UM19 Gli Utile a
163. nnecting a serial device to the UP 800 terminal Cabling Specifications RS232 Serial Cable Maximum Distance from POS to Printer 50 ft or less Type Cable Twisted Pair Wire Gauge 24 AWG Shielded Belden Number 9540 The true maximum distance will be determined by the quality of the cable 3 Standard D Sub 9 Pin Connector The UP 800 CH1 and 2 utilizes a standard PC type COM Port EIA 574 RS 232 pin out on a DB 9 pin used for Asynchronous Data and CH3 and CH4 utilizes a Modular Jack RJ45 8 pin COM Port for RS232 Please refer to the Peripherals section for port and cable pinouts Sharp Electronics Corporation Page 135 of 246 SHARP INLINE SYSTEM 4 KP System Overview A Remote printer may be added to the UP 800 configuration when item printing to a remote location such as a kitchen or prep area is required A system overview and example Device assignment assuming that KP 1 is used Example KP Configuration Epson TMU200 001 Master lTerm No 000 Channel No 1 002 1 Satellite Term No 001 Channel No 1 003 27 Satellite Term No 001 Channel No 1 Basically the Satellite s are using the port settings of another terminal This means that it is possible for the Satellites to utilize their own Channel No 1 as a direct connection to another device Sharp Electronics Corporation Page 136
164. nter the desired IP ADDRESS along with choosing the desired parameters e PLU UPC Centralized Individual e PLU UPC STOCK Centralized Individual e GLU Centralized Individual e POSITIVE Centralized Individual e NEGATIVE Centralized Individual e Backup Master Not Exist 9 Depress the CASH key to complete the IRC SETTING IMPORTANT A PROGRAM RESET should be performed at the completion of the IRC SETTING job Sharp Electronics Corporation Page 148 of 246 SHARP INLINE SYSTEM Backup Master Minimum procedure Procedure Enter the SRV Mode as outlined earlier D Select 2 SETTING 2 Select SYSTEM PRESET 3 Set SRV 920 7413 followed by ENTER key and then CASH to return to the SRV SETTING menu 2 Depress the CANCEL key to return to the SRV Main Menu Select 3 IRC SETTING Select 1 TERMINAL SETTING Select 3 BACKUP MASTER 8 Enter the desired IP ADDRESS along with choosing the desired parameters e PLU UPC Centralized Individual e PLU UPC STOCK Centralized Individual e GLU Centralized Individual e POSITIVE Centralized Individual e NEGATIVE Centralized Individual e Backup Master Not Exist 9 Depress the CASH key to complete the IRC SETTING A PROGRAM RESET should be performed at the completion of the IRC SETTING job Sharp Electronics Corporation Page 149 of 246 SHARP INLINE SYSTEM Master Minimum procedure The assumption
165. of 246 FREE KEY LAYOUT SHARP Procedure for touch screen D Enter SRV Mode Select 2 SETTING 3 Select 06 FREE KEY 4 Select 1 HOME MENU DISPLAY Select 1 SETTING 6 Select touch screen key position Select O1 028 ALL FUNC KEY gt Choose the desired function and press ENTER A maximum of 15 free keys may be assigned to the touch screen Free Key Function List Function Function Description No 999 INHIBIT Removes previously assigned function 1 12 0 KEY 000KEY Numeric Keys 13 KEY Decimal Point Key 14 CL Clear Entry 15 X QTY Multiplier Key 16 SUB TOTAL Displays Transaction Total with Tax 17 MODE Opens the mode menu in the touch screen display 18 UP Move the Cursor Up 19 DOWN Move the Cursor Down 20 LEFT Move the Cursor Left 21 RIGHT Move the Cursor Right 22 HOME Displays the REG mode Home screen 23 CANCEL Cancel Programming or an Entry or Page Back 24 ENTER To Save an Entry or Page Forward 25 TOTAL CA AT Cash Media Totalizer Finalized Programmed Data 26 PUP Page Up to the Next Screen or Menu 27 P DOWN Page Down to the Next Screen or Menu 28 BKSPC Back Space use when programming or editing 29 DEL Deletes a highlighted item or text on the screen 30 MDS ST Displays Transaction Total without Tax 31 TRY ST Displays and Print s a Tray Subtotal per Order 32 GAS ST Gasoline sales subtotal k
166. omplies with all local and national electrical codes Length should be as short as practical not to exceed 3 feet long RTS 8 1 03 TXD 2 _ 2 RXD RXD 3 TXD 4 NO CONNECTION 4DTR GND 5 5Sa 0 6 NO CONNECTION 6 DSR CTS 7 QS aT 9 1 45 Sharp Electronics Corporation Page 101 of 246 SHARP PERIPHERALS MS 6720 Scanner Programming Barcodes The following options need to be set on the scanner Please consult your bar code scanner documentation to obtain the barcodes to program the scanner Scan the codes in the following order Enter Program Mode Recall Defaults Parity Odd Enable RTS CTS Disable Line Feed 4800 Baud Rate Enable STX Prefix Enable UPC Prefix Exit Program Mode Metrologic 7120 Programming Barcodes The following options need to be set on the scanner Please consult your bar code scanner documentation to obtain the barcodes to program the scanner Scan the codes in the following order Enter Program Mode Recall Defaults 4800 Baud Rate Enable RTS CTS Handshaking Enable STX Prefix Enable UPC Prefix Parity Odd Disable LF Suffix Allow Configuration Mode on Power Up 10 Disable Codabar 11 Disable Code 128 12 Disable Code 93 13 Disable 2 of 5 14 Exit Program Mode Sharp Electronics Corporation Page 102 of 246 SHARP PERIPHERALS Metrologic MS9520 40 Programming Barcodes The following option
167. on Section 3 FILE ALLOCATION Page 44 of 246 SHARP FILE ALLOCATION Section 1 Overview File Allocation also known as memory file allocation and 970 programming is used to reserve areas of memory for data storage The concept of file allocation is similar to partitioning a hard disk drive Instead of disk space you are working with areas of memory File allocation allows for dividing and dedicating memory space for the files to store its data File allocation uses File Groups to reserve areas of memory for data storage During file allocation file groups work much like a batch file or command does in an operating system or software program A single File Group may reserve areas of memory for a single file table or multiple dependent or related file tables The UP 820N and UP 810F 820F Memory UP 800 HEX MRS Values Start address A7E82000 Used address 7 04 82 End address A7FFFFFF Options UP SO4MB2 4MB 2 chips Start address A7E82000 Used address 7 04 82 End address A83FFFFF UP SO8MB 8MB 4 chips Start address A7E82000 Used address 7 04 82 End address A87FFFFF Memory Allocation program settings may be printed on the report and journal printer or displayed on the operator display Sharp Electronics Corporation Page 45 of 246 S HAR FILE ALLOCATION 1 Entering the SRV Mode Program Reset To enter SRV Mode programming or to
168. orporation Page 241 of 246 Section 8 SD CARD UTILITIES Page 242 of 246 SHARP SD Card Utilities Section 1 Overview The UP 800 POS Terminal has a SD Memory card slot which is used for saving or loading the terminals data In order to access the SD Functions you will need to be in SRV Mode The SD Card slot is located on the right hand side of the unit NOTE This model supports SD cards only The use of any other types of SD cards such as miniSD microSD etc with an adapter is not supported 1 Formatting the SD memory card You can format the SD card from the UP 800 Please note that you can format a SD card using a PC Warning Formatting the SD card will erase all of the data on the SD card Procedure e Perform a PROGRAM RESET to enter SRV mode Toggle the RESET switch located on the right hand side of the unit e Press 6 SD CARD MODE e Select 5 FORMATTING e Atthe Are You Sure Prompt prompt choose 1 YES 2 Folder Names and Folder Creation Folder Names are used for file folder structure Folder names can be up to 8 characters long Please note that alphanumeric characters can be used Each individual program will need to have a unique folder name If the same folder name is used your program will be overwritten Procedure e Perform a PROGRAM RESET to enter SRV mode Toggle the RESET switch located on the right hand side of the unit Press 6 SD CARD MO
169. ough LAN cables for executing the following tasks e Real time transmission between POS terminals for select data such as Server Sign on and Guest check data GLU entry Master gt Satellite Batch consolidation of sales data between POS terminals Satellite gt Master Preset data downloading between POS Master gt Satellite Automatic printout of menu data from the POS to kitchen printers All gt KP Consolidation of sales data by T LOG polling Satellite gt Master NOTE Real time transmission is used for this inline system Since the satellites operate by back tasks care should be exercised for downloading The following are considered Inline functions No Functions Description 1 Downloads SRV mode System Presets Free Key Layout PGM mode All 2 Sales Data Collection Individual or All Satellites Sales Data Consolidation by the Master Report printing 3 Centralized Control Guest Checks Drive Through operations Servers Employees 4 Printer Re routing Kitchen Printer 5 Misc Functions Open Close Store Manager Retry Functions 6 T Log polling Transaction Log analysis Sharp Electronics Corporation Page 117 of 246 SHARP INLINE SYSTEM The Master has transaction memories dedicated to ALL Servers and utilizes a RECEIVE BUFFER to process the data Server signs ON at a Satellite terminal e ts Server Transaction memory is cleared e 5 S
170. oup 1 DEPT is allocated to the same size at the Standalone Master and Satellite Sharp Electronics Corporation Page 49 of 246 SHARP FILE ALLOCATION Department Text File Groups 2 3 There are 2 different lengths for text characters for departments The default allocation uses 16 characters and if memory permits the File Group No 3 Dept Text 16 can be deleted to allow allocation of File Group No 2 Dept Text 8 Procedure Enter the SRV Mode as outlined in Section 1 D Select 2 SETTING 2 Select 8 FILE 3 Select 01 DEPARTMENT 4 Select 03 DEPT TEXT 16 5 Toggle the record selection to ERASE depress the key followed by depressing the ENTER key Select 02 DEPT TEXT 8 Insure the record selection is set to CREATE and follow this by depressing the ENTER key Allocation Method File Group 2 or 3 DEPT TEXT 8 or 16 is allocated to the same type at the Standalone Master and Satellite and follows the File Group 1 DEPT settings Sharp Electronics Corporation Page 50 of 246 SHARP FILE ALLOCATION Department Mark Down File Group 4 It is possible to report item coupons and discounts by each department when the File Group No 4 DEPT MARK DOWN file has been allocated To create this file in memory you must create the file as follows Procedure Enter the SRV Mode as outlined in Section 1 D Select 2 SETTING Select
171. ow when using this feature e For the In Line Configuration stock keeping is updated by batch processes and not kept in real time File Group 15 is the parent File Group in which the total number of DYN UPC records is set Dynamic UPC also known as the UPC Learning Function allows you to register a UPC that has not been programmed in the PLU UPC file The UPC is added to the Dynamic UPC file memory space for temporary storage or for a later upload to the PLU UPC file This can assist with the register traffic flow and prevent unwanted and inaccurate items from being added to the PLU UPC file Procedure Enter the SRV Mode as outlined in Section 1 D Select 2 SETTING Select 08 FILE 3 Select 02 ITEMS Select 18 DYN UPC 5 Enter the desired number of PLU items 00000 99999 Depress the ENTER key Sharp Electronics Corporation Page 54 of 246 S HAR FILE ALLOCATION The UP 800 UPC file may have one of two types of Dynamic UPC Price Shifts File Group No 19 Dynamic PRICE 1 or File Group No 20 Dynamic PRICE 1 6 The default allocation uses Dynamic Price 1 If multiple price shifts are required you may delete File Group 19 Dynamic Price 1 and create File Group 20 Dynamic Price 1 6 NOTE Dynamic UPC Price shift 1 6 will accumulate more memory Procedure Enter the SRV Mode as outlined in Section 1 D Select 2 SETTING 2 Select 08 FILE 8 Select 02 ITEMS 0 S
172. perform a program reset you must toggle the Reset Switch to the on or forward position and then back to the original off position Procedure D Unscrew the plate covering the Reset Switch to gain access 2 Set the Reset Switch to the ON or forward position 2 Set the Reset Switch to the OFF or original position 2 Reattach the plate covering the Reset Switch reset switch cover Loosen the screw does not need to be removed 2 SRV mode Program Readings List of SRV mode Program Reports Je SRV Mode 1 READING 4 FILE Procedure D Enter the SRV Mode as previously outlined Select 1 READING 9 Select 4 FILE Choose 1 DISPLAY to view the report on the display or 2 REPORT PRINTER to generate a hard copy report Caution When adding the optional memory board UPSO4MB2 UPSO8MB it s necessary to execute one of the Master Reset procedures outlined in Section 1 Example Master Reset 1 Master Reset 2 and Master Reset 3 Sharp Electronics Corporation Page 46 of 246 SHARP FILE ALLOCATION Section 2 Allocating Memory Files IMPORTANT Memory File Allocation Must be determined before any extensive PGM2 Mode programming is started 1 File Group Tables There are Four Types of File Groups File Type 0 File Type 1 File Type 2 and File Type 3 e A File Group generates a file table or tables when it is create
173. r these files can be calculated as follows No File Group Calculation 44 Auto GLU Index from File Group 42 GLU PBLU ALL 1 Generate To create these files in memory you must allocate them as follows Procedure Enter the SRV Mode as outlined in Section 1 D Select 2 SETTING 2 Select 08 FILE 3 Select 05 GLU Select A4 AUTO GLU GENERATE 5 Enter 0 to delete followed by YES at the prompt or enter the Records and follow each by depressing the ENTER key Allocation Method File Group 44 AUTO GLU GENERATE is allocated at the Standalone Master Satellite and Backup Master Listed below are some things to consider when using this function e The GLU number range is preset in PGM2 e g 1 100 e The number generated will be the lowest available number within the range KP Buffer and KP IRC File Groups 49 and 50 File Groups No 49 KP BUFFER and File Group No 50 KP IRC work together to provide a maximum of 9 Kitchen printers with a buffer allocated to provide Inline system printer routing between terminals To change this file in memory you must modify the KP as follows Procedure Enter the SRV Mode as outlined in Section 1 D Select 2 SETTING Select 08 FILE 8 Select 06 OTHER Select 49 KP BUFFER 5 Enter 0 to delete followed by YES at the prompt or enter the number of KP kitchen printers and follow thi
174. r should be connected in order to see that the available memory is sufficient memory lacking errors are printed only on the journal printer Sharp Electronics Corporation Page 126 of 246 SHARP INLINE SYSTEM 2 Master Procedure Enter the SRV Mode as outlined earlier D Select 3 IRC SETTING Select 1 TERMINAL SETTING 3 Select 2 MASTER Enter the desired IP ADDRESS along with choosing the desired parameters e PLU UPC Centralized Individual e PLU UPC STOCK Centralized Individual e GLU Centralized Individual e POSITIVE Centralized Individual e NEGATIVE Centralized Individual e Backup Master Not Exist 5 Enter the master s IP ADDRESS 4 followed by its machine no followed by depressing the ENTER key Enter IP ADDRESS 4 and machine number for every Satellite in the system followed by depressing the ENTER key a second time upon entry of the last Satellite The Master will display processing automatically executing an Inline Preset download Assignment Method The Master terminal should be setup after the Backup Master and Satellite terminals After the IRC SETTING job has automatically created the necessary memory file allocation it will automatically download the Inline Presets Please consider the general rules listed below when using this feature APROGRAM RESET is required upon completion A journal printer should be connected in order to see that the available memory is sufficient memor
175. r to the Service Manual for requirements and possible results 6 SD CARD MODE Perform SD card Load Save operations For more information on SRV Mode programming please see the UP 810F UP 820N UP 820F Service Programming Manual Documentation is available on www sharp pos com Sharp Electronics Corporation Page 7 of 246 SHARP SYSTEM PRESETS 2 Entering SRV Mode Program Reset To enter SRV Mode programming or to perform a program reset you must toggle the Reset Switch to the on or forward position and then back to the original off position Procedure D Unscrew the plate covering the Reset Switch to gain access 2 Set the Reset Switch to the ON or forward position 2 Set the Reset Switch to the OFF or original position 2 Reattach the plate covering the Reset Switch Loosen the screw does not need to be removed Sharp Electronics Corporation Page 8 of 246 SHARP SYSTEM PRESETS Section 2 Prior Beginning Executing a master reset will initialize the UP 800 POS terminal The following types of Program and Master Reset operations are available Type Description Program Reset Initializes the hardware and resident program without clearing memory and totalizers Master Reset 1 Initializes the hardware and clears the entire memory restoring factory initial values Master Reset 2 Initializes the hardware and clears the entire memory restoring factory initial
176. ration Page 59 of 246 SHARP FILE ALLOCATION Customer Sales File Group 58 File Group No 58 CUSTOMER SALES is the file allocated when the sales entries of customers are to be tracked and reported The detail or summary information of an customer sale is tracked and may be and can be calculated as follows Examples Detailed Summary No Terminals 5 5 No Total Customers System wide 101 101 1 Avg No Items per Check 32 7 REG BUFFER setting 150 150 Calculation 101 x 32 5 150 101 x 7 5 x 150 No Records Required 3232 750 700 750 Index 101 Index 101 Allocaton Enty Records 3982 Records 1450 To change this file in memory you must modify the CUSTOMER as follows Procedure Enter the SRV Mode as outlined in Section 1 D Select 2 SETTING Select 08 FILE 3 Select 06 OTHERS 4 Select 58 CUSTOMER 5 Enter 0 to delete followed by YES at the prompt or enter the Index no Customers and the Records calculation and follow each by depressing the ENTER key Allocation Method File Group 58 CUSTOMER SALE is to be allocated at the Master and Backup Master Hourly File Group 54 File Group No 54 HOURLY is the file allocated when the restaurant owner wishes to summarize Net Sales by specific ranges of time This report is updated after individual sales transactions are executed and stored b
177. rd function for the terminals More programming may be necessary as per end user specifications Caution Making changes to the Systems Presets that are related to Inline System control will require the execution of the IRC SETTING job Please consider the general rules listed below when using this feature IRC SETTING is required after modification to memory file allocation APROGRAM RESET is required upon modification PGM2 Mode PGM Job Selection Description lize Options E 01 DEPARMENT EFT ACCT Prog EFT EFT 01 ARTICLE Type Card Print Card Format 02 PLU UPC Signature Line Print Card Holder Print Expiration Print Number of 01 CASH Receipts Tip Line Print 2 Setting 02 CHECK ERIA 03 CHARGE 04 FINAL IP Address 1 4 1 254 Time Out 010 Time Out2 180 01 EFT Preset 04 PRESET Tel No 12 digits Tel ID 8 digits Tel Mode Tone Pulse 15 EFT Setting FTS Mode Disable Enable Amount 000 00 100 00 Time Out1 000 255 recommended 010 02 PIN Pad Time Out2 000 255 recommended 099 Baud Rate 300 1200 2400 4800 9600 19200 03 IC CARD Time Out 060 Sharp Electronics Corporation Page 199 of 246 SHARP EFT amp GIFT CARD 1 Device Assign Settings The SRV mode programming of the UP 800 consists of Device Assignment System Presets Free Key layout and File Allocation The recommended settings
178. re the printer is connected is busy or out of service when the sending machine attempts to KP print data to another terminal the sending machine may display the Manager Retry error message and will wait for input prior to proceeding RETRY Error D To retry the transmission press the 1 RETRY key To terminate the transmission depress the 2 ABORT key and the error condition will be displayed When 2 ABORT is selected based on the system setup the KP data will be printed at the secondary KP assigned or if a Receipt printer has been assigned the data will be printed at as a CHIT receipt Other Errors at KP printing Based on the physical state of the Inline system other errors may result based on where the trouble is within the system No power at Printer Check Connection Error D To retry the transmission press the 1 RETRY key 2 To terminate the transmission depress the 2 ABORT key No power at Terminal Busy Error D To retry the transmission press the 1 RETRY key To terminate the transmission depress the 2 ABORT key Caution It is recommended to program a Receipt printer as part of the secondary printer to alert the Cashier that there is a problem somewhere in the system This also provides a method to continue food prep when the system has troubles Sharp Electronics Corporation Page 162 of 246 SHARP INLINE SYSTEM 2 Manager Retry Func
179. revious page BANTI Used to scroll the programming window to the next page Used to toggle between fixed selections within a preset entry field when it is applicable SBTL The SUBTOTAL key is used to List available fixed selections within a present entry field when it is applicable ENTER Used to set each preset entry field Used to finalize each preset entry Q HEBER HORE Used to clear the last setting you have programmed or clear an error state Used to cancel programming and return to the previous screen Sharp Electronics Corporation Page 193 of 246 SHARP EFT amp GIFT CARD 1 Entering SRV Mode Program Reset To enter SRV Mode programming or to perform a program reset you must toggle the Reset Switch to the on or forward position and then back to the original off position Procedure D Unscrew the plate covering the Reset Switch to gain access 2 Set the Reset Switch to the ON or forward position 3 Set the Reset Switch to the OFF or original position 2 Reattach the plate covering the Reset Switch Loosen the screw does not need to be removed Sharp Electronics Corporation Page 194 of 246 SHARP EFT amp GIFT CARD 1 SRV mode Program Readings List of SRV mode Program Reports Mode Main Menu Sub Menu SRV Mode 1 READING 1 SYSTEM PRESET 2 DEVICE CONFIG Procedure System Preset D Enter the SRV Mode
180. rew Note Since the connector cable is passed through the gab between the reset switch cover and the RS232C cover avoid bringing the cable in contact with the cover plates Be careful not to bring the connector cable into contact with the covers z o Pard f Reset switch cover RS232C cover Connect the connector cable to the main unit Page 113 of 246 Sharp Electronics Corporation SHARP PERIPHERALS Section 3 More on RS232 RS232 communications for peripheral devices is usually low speed communications which do not demand the tight specifications required for complex communications Cabling considerations you should use cabling made for RS 232 data communications using a high quality low capacitance data grade cable The standard maxim length is 50 but if data is Async you can increase that distance with a good grade of cable The RS 232 signal on a single cable is impossible to screen effectively for noise By screening or shielding the entire cable you can reduce the influence of outside noise but internally generated noise remains a problem As the baud rate and line length increase the effect of capacitance between the different lines introduces serious cross talk this especially true on synchronous data because of the clock lines until a point is reached where the data itself is unreadable Using low capacitance cable and shielding each pair can reduce Signal Cross talk The maxim distance
181. rint Yes or No Depress when all settings are completed to exit to the PGM2 Check Sub Menu Depress CANCEL to exit the Charge Sub Menu and return to the Media preset menu NOTE Repeat steps 4 thru 7 for each subsequent check settlement key to be programmed as a check finalization key Sharp Electronics Corporation Page 210 of 246 SHARP EFT amp GIFT CARD Assignment Method For terminal based host systems batch operations required it is recommended to select a single CHECK media key when settling personal checks to simplify operations for the operator Please consider the general rules listed below when using this feature e When the Tip Line is not desired then preset Sign Line Print No Preset the Footer Print related programming SRV Job 911 C 1 e Enable Footer Print Enable for the Media key preset _ Debit Finalization Keys w PIN entry The UP 800 can support end user requirements that also include processing debit card transactions that require PIN data entry using Datacap s Peripheral Device Controller in conjunction with the VeriFone 1000 PIN pad For this example in programming a media key to be used as a Debit settlement a CASH2 media key will be used Debit transactions are immediate and are not part of any batch operations Procedure Enter the PGM2 Mode by depressing the MODE key and selection 6 PGM2 MODE D Select 02 SETTING 2
182. rt Lock after Ind Trans Z2 Report A Method of System Trans Z Resetting Only Individual Setting System Preset 925 A B C D Reset All data System Trans Z Consolidation Clears Individual memory B Various Individual report jobs are allowed C Print format for Consol Reports D Allow resetting reports while Server remains signed on Allow resetting reports while the store is open NOTE These are minimal settings for the terminals More programming may be necessary as per end user specifications Caution Making changes to the Systems Presets that are related to Inline System control will require the execution of the IRC SETTING job Please consider the general rules listed below when using this feature e An IRC SETTING is required after modification to the above SRV Job s APROGRAM RESET is required upon modification Sharp Electronics Corporation Page 131 of 246 SHARP INLINE SYSTEM PGM Mode PGM2 Menu Description _ Master Satelite PGM2 05 Data Clear limited PGM2 06 Open Store PGM2 07 Close Store PGM2 08 KP Reading PGM2 09 KP Setting 20 Inline Reading Inline Preset PGM2 Sign On Server 21 Inline Setting PGM2 22 Initial D L PGM2 23 Maintenance D L PGM2 24 Declaration Inline System Terminal No Address This programming is intended to
183. rt below Entry Type Check Debit Credit Check Auth Post Edit Tip Card Card W PIN Auth Normal Sales O O O O X X Guest Check O O O O O O GLU Customer Sales O O O O X X O Yes X No Additional Notes e Edit Tips The Edit Tip function is designated for use when entering CH Tips after the patron has indicated the tip amount while the patron is signing the restaurant s copy of the approval draft Because the UP 800 terminal provides 2 types of number generation systems Auto amp Table for opening the guest check a unique Bill No is generated at the time of media payment and is stored into the Closed Check file for future reference when Tip entries are made using the Edit Tip function e Guest Check Payments Based on the system setup guest checks may be settled by either a single payment or 2 types of multiple payment methods 1 Single payment when a single person pays a guest check or 2 when the guest check may be split into multiple checks Sharp Electronics Corporation Page 220 of 246 SHARP EFT amp GIFT CARD 1 Finalization with a Credit Card Finalizations of sales entries are accomplished with two methods through the Charge media keys Example Operation Card Swipe Method GLU entry aa az Item Entry af sen EPA Select Type Media lt SWIPE CARD is PROMPTED gt H L MUR
184. s e GLU Function File lookup and Uploading System Reports and Download Jobs 1 Backup Master GLU PBLU Lookup function All Satellites upload Guest Check data to the Master e The Master receives the data processes it and sends it back to the Satellite e The Satellite then sends the data to the Backup Master e The Backup Master receives the data processes it and sends it back to the Satellite Master Backup Master Satellite Term No 001 Term No 002 Tem No 003 si d Look Up GLU File GLU Data GLU Data GLU Data GLU Buffer GLU Data GLU Data GLU Data IMPORTANT The above data transfer is only possible when SRV Job 920 B has enabled the Backup Master to provide this function 4 Sharp Electronics Corporation Page 147 of 246 SHARP INLINE SYSTEM 2 Inline System Setup with a Backup Master Please note that the SRV mode IRC SETTING job is combined with SYSTEM PRESET settings to enable a Backup Master that can provide the functions supported by the Master Satellite Minimum procedure Procedure Enter the SRV Mode as outlined earlier D Select 2 SETTING 2 Select Q1 SYSTEM PRESET 3 Set SRV 920 74x1 followed by ENTER key and then CASH to return to the SRV SETTING menu Depress the CANCEL key to return to the SRV Main Menu Select 3 IRC SETTING Select Q1 TERMINAL SETTING CD Select 1 SATELLITE E
185. s 02 PLU UPC UPC Programming 01 Article 11 UPC Non Plu UPC Non PLU Programming 2 Setting 12 UPC Delete Non used UPC period day 1 Func Prohibit UPC leaming Price Change 10 Optional rune Select ISBN Price 4 D UPC Load Uploading UPC from Dynamic UPC file to main UPC Suggested Suppliers technical issues associated with these products The supplier information contained in this document is furnished without assurance of peripheral software compatibility between Sharp POS products and the products of the suppliers listed Product specifications change without notifications both our products and the supplier s products SHARP POS does not undertake to update materials It is the dealer s responsibility to keep current with all SYMBOL TECHNOLOGIES INC One Symbol Plaza Hotsville NY 11742 1300 PHONE 1 800 722 6234 INTERNET htttp www symbol com METROLOGIC INSTRUMENTS INC 90 Coles Road Blackwood NJ 08012 PHONE 800 ID METRO 436 3876 or 856 228 8100 FAX 856 228 6673 Email marketing metrologic com INTERNET www metrologic com READY DISTRIBUTION 8303 SW Cirrus Drive Beaverton Oregon 97008 PHONE 800 255 6676 INTERNET http readypos com EMAIL sales readypos com support readypos com Sharp Electronics Corporation Page 95 of 246 SHARP PERIPHERALS Please inform the supplier that the scanner will be interfaced with a Sharp POS System Dealer Provides
186. s License No Approval No P65677744885502 000002 CHECK Sharp Electronics Corporation Page 224 of 246 SHARP EFT amp GIFT CARD 4 Finalization with a Debit Finalization of sales entries with a Debit media will require PIN data entry when using the Debit media keys Example Operation Debit Entry Method GLU entry worn Item Entry 5 gt Enter Amount lt SWIPE CARD is PROMPTED gt L Swipe Card ENTER PIN is PROMPTED gt Enter PIN at Verifone PINpad Usage Method For further details on making sales entries please refer to the UP 800 Instruction Manual Example Receipt YOUR RECEIPT THANK YOU 03 01 03 000001 0008 9 23AM SERM 0010001 aasaaasa 500 TOTAL 5 00 DEBIT 500 Machine s media key text CHANGE 0 00 CARD Generic text aeo Tad Partial Card Account No 900002 Approval No TIP AMOUNT TOTAL GUEST SIGNATURE x AGREE TO PAY ABOVE TOTAL AMOUNT ACCORDING TO CARD ISSUER AGREEMENT MERCHANT AGREEMENT IF CREDIT VOUCHER Sharp Electronics Corporation Page 225 of 246 SHARP EFT amp GIFT CARD 5 Edit Tip Function The Edit Tip function is provided when a Guest Check has been finalized through a Media key which has been preset to Retain the Closed Check with the Closed GLU file To modify add a Tip Amount is to be
187. s by depressing the ENTER key Allocation Method File Group 49 and 50 KP and KP BUFFER are to be allocated the same at the Standalone Master and Satellite Sharp Electronics Corporation Page 64 of 246 SHARP FILE ALLOCATION Listed below are some things to consider when using this function e The recommended setting for File Group 50 KP IRC is 9 e File Group 56 REG BUFFER controls File Group 49 KP BUFFER T Log Buffer File Group 59 File Group No 59 T LOG BUFFER is the file allocated in certain configurations where a Back Office application collects the T Log data for processing The T Log Transaction Log data collects and stores sales entry data made in the REG and MGR modes To modify this file in memory you must allocate the T LOG BUFFER file as follows Procedure Enter the SRV Mode as outlined in Section 1 D Select 2 SETTING Select 08 FILE 3 Select 06 OTHER Select 59 T LOG BUFFER Enter 0 to delete followed by YES at the prompt or enter the Records and follow by depressing the ENTER key Allocation Method File Group 45 T LOG BUFFER is allocated at the Standalone Master and Satellite and is controlled by SRV Job 923 C Listed below is an example how to calculate the Record setting for this function Examples Calculation Satellite Avg No Items x No Transactions Master Avg No Items x Total No Transac
188. s important that the DataTran unit be initialized It is also important to remember that the Initialization function should be conducted every time AC power is removed from the DataTran unit 2 DataTran Open Batch Sharp Electronics Corporation Page 214 of 246 SHARP EFT amp GIFT CARD Required at the start of each day this procedure prepares the DataTran for processing credit cards Procedure Press the MODE key and choose 3 X1 Z1 MODE D Select 6 EFT 2 Select 1 EFT 3 Select 1 BATCH EXECUTE 7 Select 1 OPEN BATCH to print a receipt chit 5 Depress CANCEL to exit and return to REG mode NOTE When the Open Batch operation is executed when the batch is already open the Batch Already Open message will be returned Print Example YOUR RECEIPT THANK YOU 03 01 03 000001 0097 10 13 BEEN 1 OPEN BATCH message and Batch No is printed 2 In case the batch is already opened Print Example YOUR RECEIPT THANK YOU 03 01 03 000001 0097 10 13 ci OPEN BATCH BATCH ALREADY OPENED message is printed BATCH ALREADY OPENED Sharp Electronics Corporation Page 215 of 246 SHARP EFT amp GIFT CARD 3 DataTran Close Batch Required at the end of each day this procedure posts the credit check and debit transactions to the clearinghouse Procedure Press the MODE key and choose 3 X1 Z1 MODE Select 6 EFT
189. s need to be set on the scanner Please consult your bar code scanner documentation to obtain the barcodes to program the scanner Scan the codes in the following order Enter Program Mode Recall Defaults 4800 Baud Rate Enable STX Prefix Enable UPC Prefix ID Parity Odd Enable RTS CTS Handshaking Allow Configuration Mode on Power Up Disable Codabar 10 Disable Code 128 11 Disable Code 93 12 Disable 2 of 5 13 Exit Program Mode Sharp Electronics Corporation Page 103 of 246 SHARP PERIPHERALS Section 5 Scale The Scale may be added to the UP800 configuration as outlined below Models ERSC6710 and ERSC6720 Avery Weightronix Scales Serial are available from Sharp Sales 1 Scale Setup Procedure Enter SRV Mode as outlined in Section 1 D Select 2 SETTING Select 01 DEVICE CONFIG 3 Select 21 SCALE 4 Enter the desired Channel 5 Depress the CASH key when all settings are completed The menu will return to the Device Config Sub Menu Depress the CANCEL key to return to the SRV Mode Setting Sub Menu NOTE When ALL devices are assigned to the desired Channel No it is recommended that a PROGRAM Reset be performed Assignment Method The CHANNEL NO Assignment is required at the machine where the Scale is physically connected For the Inline configuration there is no re routing function available Please cons
190. s printed on the journal printer NOTE The Dial Out operation may be executed when the merchant s file TEL ID is preset in the memory of the UP 800 IMPORTANT Extra charges may apply please verify the type of service you are eligible for 7 DataTran Dial In Procedure Press the MODE key and choose 06 PGM2 MODE Sharp Electronics Corporation Page 218 of 246 SHARP EFT amp GIFT CARD D Select 15 EFT SETTING 2 Select 1 EFT 3 Select 8 DIAL IN the UP 800 will initiate the Dial In operation Depress CANCEL to exit and return to REG mode When the load is complete the version message is printed on the journal printer NOTE The Dial In operation may be executed when prior notification to Datacap has been arranged and the merchant parameters are prepared IMPORTANT Extra charges may apply please verify the type of service you are eligible for Sharp Electronics Corporation Page 219 of 246 EFT amp GIFT CARD SHARP Section 5 Sales Operations There are three basic sales operations in REG mode which may or may not be settled by the EFT Finalization method outlined in the next section They are 1 Normal 2 Guest Check and 3 Employee Sales _UP 800 Sales Finalization Methods Finalization of sales entries that require Electronics Funds Transfer EFT may be accomplished using one of the following methods outlined in the cha
191. sonable assumption when a short cable connects the DTE to the DCE but with longer lines and connections between devices that may be on different electrical busses with different grounds this may not be true RS232 Term Definitions Glossary of Abbreviations etc CTS Clear To Send DCE gt DTE DCD Data Carrier Detected Tone from a modem DCE gt DTE DCE Data Communications Equipment e g Modem DSR Data Set Ready DCE gt DTE DSRS Data Signal Rate Selector DCE gt DTE Not commonly used DTE Data Terminal Equipment e g computer printer DTR Data Terminal Ready DTE gt DCE FG Frame Ground screen or chassis NC No Connection RCk Receiver external Clock input RI Ring Indicator ringing tone detected RTS Ready To Send DTE gt DCE RxD Received Data DCE gt DTE SG Signal Ground SCTS Secondary Clear To Send DCE gt DTE SDCD Secondary Data Carrier Detected Tone from a modem DCE gt DTE SRTS Secondary Ready To Send DTE gt DCE SRxD Secondary Received Data DCE gt DTE STxD Secondary Transmitted Data DTE gt DTE TxD Transmitted Data DTE gt DTE Sharp Electronics Corporation Page 180 of 246 SHARP COMMUNICATIONS More on Cabling Cabling considerations you should use cabling made for RS 232 data communications using a high quality low capacitance data grade cable The standard maxim length is 50 but if data is Async you can increase that
192. t 2 SETTING 2 Select 1 DEVICE CONFIG 8 Select 23 ONLINE Enter the desired Channel and depress the CASH key when completed The menu will return to the Device Assign Sub Menu Depress the CANCEL key to exit NOTE When the Online is assigned to the desired Channel No it is recommended that a PROGRAM Reset be performed The ONLINE NO assignment is required only at the standalone or master machine Please consider the general rules listed below when using this feature e Acommunications device can not be assigned to a Channel where a printing device is already assigned ex J Printer Sharp Electronics Corporation Page 172 of 246 SHARP COMMUNICATIONS PGM Mode 6 0 719 00 9 PGM2 Mode Master Satelite 11 Online Setting Procedure Online Enter the PGM2 Mode by pressing the MODE button and choosing 6 PGM2 MODE D Select 11 ONLINE SETTING 2 Enter the desired parameters usually prescribed by the application software company e Terminal No 000000 999999 usually set to 000001 e Cl Signal Non Sensing lt is for direct Sensing is for Modems e Line Form Full Half e Baud Rate 38400 19200 9600 4800 1200 600 300 bps e Start Code 000 999 e End Code 000 999 e Time Out 000 999 seconds Assignment Method The application software provider determines the settings for Online Please
193. t Change OFF SW2 8 Do Not Change OFF 1 Baud Rate selection Rate SW1 7 SWt 8 1200 ON ON 4800 OFF ON 9600 ON OFF 19200 OFF OFF 2 print Density selection Level SW22 SW23 Low power consumption mode ON ON 1 Normal OFF OFF 2 Medium ON OFF 3 Dark OFF ON Data Transmission Format 7 bits ASCII code One Start bit e Even Parity e One Stop bit e Baud Rate 9600 bps asynchronous Sharp Electronics Corporation Page 87 of 246 SHARP Connection Cable The pin outs for the Epson Series printers are shown below DB 9 to DB 25 Printer Cable Datacomm Part DCN 99521 3E 800 544 4627 uP800 D SUB 9 Female 1 RXD TXD DTR S G DSR RTS CTS Sharp Electronics Corporation Epson Series D SUB 25 Female FG TXD RXD DSR S G RTS DTR PERIPHERALS Page 88 of 246 SHARP PERIPHERALS RJ 45 to DB 25 Printer Cable UP 800 Epson RJ 45 Male DB 25 Male ENS P es 22 5 5 ta 2 ie Fe Sharp Electronics Corporation Page 89 of 246 SHARP PERIPHERALS Modular Conversion Cable for CH2 Datacomm Part DCN100226 3E 800 544 4627 Sharp RJ 45 Sharp DB 9 Sharp Electronics Corporation Page 90 of 246 SHARP PERIPHERALS Section 4 Scanner Barcode Reader A serial Scanner may be added to the UP800 configuration for reading barcodes as outlined in the examples below The dealer must procure t
194. tch to the ON position 3 At the PASSWORD screen enter the secret key operation above 4 Enter the serial number Key position assignment Enter the keys on the key board 0 9 00 000 CL G FOR SBTL MODE UP DOWN LEFT RIGHT HOME CANCEL ENTER CA AT Push the key on the keyboard to be assigned With this the function key of the key number displayed is assigned to that key position When relocating the keyboard the PGM 1 2 mode uses the standard key layout NOTE After the execution of the MRS 2 only the RECEIPT FEED and JOURNAL FEED keys remain effective on the key assignment Any key can be assigned to any key position on the main keyboard Master Reset 3 Procedure D Set the reset switch to OFF position While holding down the JOURNAL FEED key and the key located directly below it turn the reset switch to the ON position 3 At the PASSWORD screen enter the secret key operation above 4 Enter the serial number 5 Key position assignment Enter the keys on the key board 0 9 00 000 CL G FOR SBTL MODE UP DOWN LEFT RIGHT HOME CANCEL ENTER CA AT Push the key on the keyboard to be assigned With this the function key of the key number displayed is assigned to that key position When relocating the keyboard the PGM 1 2 mode uses the standard key layout The Master Reset Operation will begin and is finalized upo
195. th Bill Separate It is possible to split the items from the original guest check to separate checks before or during payment operations Example Operation Procedure To terminate When entering no To select the item i GLU code 5 gt GLU ctu 4 GLU code eu Original For receiving GLU code c NC te SRVC For automatic receiving anal To terminate GLU code generation To enter total q ty Selecting an item by cursor control L Numeric key Yo Q ty gt or other payment key NOTE In the above cases it is possible to utilize the EDIT TIP for Charge Tips when the Tip has not been entered the Closed Check File exists and the sale has been finalized through the Charge media which has been programmed to Retain the check Usage Method For further details on making sales entries please refer to the UP 800 Instruction Manual Sharp Electronics Corporation Page 222 of 246 SHARP EFT amp GIFT CARD When guest check entries have been entered using COVER COUNT and PERSON entries it is possible to individually pay by the person which separates the Bill into multiple payments Example Operation To enter items for the last person GLU PBLU code Seat no i 4109999 7 L max 2 digity Item entries
196. the Desired Values System Preset 915 Bit Description Data MRS n 0 Dollar Amount Symbol Space Asterisk Dollar Symbol 0 1 2 Enter the Desired Value ers 0 PO System Cash only Mixed Tender 1 0 Enter the Desired Value 1 Number of ST or ST 2 RAsystem __ entries within one transaction Mixed entry 4 C Any number of times Cash only entry 5 4 One Mixed entry 6 Cash only entry 7 Enter the Desired Value D Not Used Fixed at 0 zm 0 Sharp Electronics Corporation Page 22 of 246 SHARP SYSTEM PRESETS System Preset 916 Bit Description Data MRS 1 Print when the No Text Characters overlap the Amount 2 Line Truncate 1 0 Enter the Desired Value Charge Media Finalization when the Amount 0 00 Yes No 4 0 B Food Stamp SBTL is Compulsory before FS Tender Yes No 1 0 7 Enter the SUM of the Desired Values Allow the MDSE SBTL to go Negative No Yes 4 0 C SBTL Entry is Compulsory before Tendering Finalization Yes No 2 0 0 SBTL Entry is Compulsory before Direct Finalization Yes No 1 0 Enter the SUM of the Desired Values Coupon PLU Totalizer prints on the Trans X Z Reports No Yes 4 0 D NET Sales SBTL NET1 is printed on the Trans X Z Reports No Yes 2 0 0 Check change Total
197. the Manager Retry error message and will wait for input prior to proceeding RETRY Error D To retry the transmission press the 1 RETRY key To terminate the transmission depress the 2 ABORT key and the error condition will be displayed This causes the Satellite to place the guest check data in an error save file and terminates that transaction Thereafter ordinary sales operations can be performed at the Satellite as that server will remain on the specific terminal until the Master or communications are recovered Guest check operation is restricted to the GLU code which has been stored in the error save file since the look up function to the Master is not possible Sharp Electronics Corporation Page 160 of 246 SHARP INLINE SYSTEM Assignment Method Once the Master is recovered reopen the GLU xxxxxxxx gt PBAL and finalize normally Please consider the general rules listed below when using this feature tis possible to reopen the GLU to add items and finalize through the SERVICE FINAL key Sharp Electronics Corporation Page 161 of 246 SHARP INLINE SYSTEM KP Printer Error Processing The error processing for print data that is output to a kitchen printer using the Inline system will result in initiating the Manager Function or some related error depending on the circumstances at the time of sending the data Retry at KP printing If the terminal whe
198. the total number of bytes is also shown for the file if it is opened to the maximum number of records 3 File Types There are four types of files that can be listed in the File Allocation depending upon the register model Primary Files These include functions such as Departments PLU and Servers The register usually references the size of these files when the other types of files are opened by the register s logic Operational buffers such as the Register Buffer are also considered to be Primary Files Primary Files also include those files opened for report data storage such as Term Gross Margin Daily Net Hourly and Transaction Without these files being opened these reports cannot be run Sharp Electronics Corporation Page 69 of 246 SHARP FILE ALLOCATION Save Files IRC Master and Satellite These are memory areas that hold transaction sales data to be retrieved by the Master in registers in an Inter Register Communications IRC System when a Consolidation Report is performed If SAVE Files are used they must be present in all the registers in the IRC System SAVE Files cannot be entered through normal FILE Allocation programming if they have been programmed as enabled in Service Job Code 924 programming the file memory will automatically be created when the IRC SETTING is executed These files are always opened to the same size as the corresponding Primary File If the number of records in th
199. the two wires cancel each other out In this way the noise cancels out and the signal which is differential mode can continue through Sharp Electronics Corporation Page 184 of 246 SHARP COMMUNICATIONS Shielding Shields are added to twisted pairs or multiconductor cables to help prevent in ingress interference or egress radiation of noise Shields are an inherent part of coax cable There are six basic shield configurations e Unshielded o Twisted pairs especially in data are often unshielded Coax by definition cannot be unshielded Serve spiral shields Serve or spiral shields are simply wound around the inner conductors e Braid shields o Conductors woven or braided around a core Most effective from 1 000 Hz to 50 MHz e French braid shields This is a combination of serve and braid Here two serves are braided along one axis e Foil shields o These are the simplest cheapest and easiest to apply They are most effective above 50 MHz e Combination shields Combined foil and braid shields are effective at low and high frequencies Unshielded Unshielded cable is appropriate where no noise is present such as no cross talk from adjacent wires Or it can be used if you don t care if there is noise that noise cannot substantially affect the signal on the cable Unshielded cables are especially prevalent in the data world where pairs have very tight twists or may use conductors that are bonded toget
200. time For example you cannot have memory allocated for both 8 character departments and 16 character departments at the same time Records This area refers to the amount or number of each function that memory can be allocated for The actual meaning of each record depends upon the file For example with PLU or Department Files each PLU or Department requires one record with table files such as PLU Link or Condiment each record equals one line of the table Records is usually divided into two columns on the file table MRS DEFAULT and MAXIMUM When asterisks denote the Maximum number of records for the file it is limited only by the available memory in the machine Blocks The Blocks referred to are actually individual memory areas set aside for transaction data for each Server Each block of memory has a fixed number of records in it Each record corresponds to a particular piece of data that would be printed in the Server Report Block counts other than 1 are seldom recommended Label Size This denotes the number of bytes in the header area of each memory file The number of bytes in the label MUST be added to the number of bytes in the record length to get an accurate number of bytes each record requires Record Length Shows the number of bytes required for the data in each record within a specific file Memory Size Shows the total number of bytes required for the file at default In some File Allocation Tables
201. tion The Manager Retry function is selected as Enabled or Disabled and related to Inline transmissions and the T Log polling functions This function is summarized as follows _List of Manager Retry Settings Category Description Default Setting System Retry Disable Enable Procedure Enter the PGM2 Mode by turning the MA key counter clock wise to the PGM2 position D Select 21 INLINE SETTING Select the setting for SYSTEM RETRY ENABLE DISABLE followed by depressing the CASH The prompt for the Master List entry will follow and entering the terminal number will automatically display the associated Assignment Method The MGR RETRY function should be enabled not disabled to alert the operator of trouble within the Inline system Please consider the general rules listed below when using this feature e When the SYSTEM RETRY is set as DISABLE the transmission job will terminate without notification to the operator Sharp Electronics Corporation Page 163 of 246 SHARP INLINE SYSTEM Glossary of Terms This network of point of sale systems and printers is controlled by a Master terminal The master is analogous to the file server ina PC LAN The Master unit controls the issuing of guest check numbers stores sales data and coordinates communication between all nodes Satellites connected to the inline system The UP 800 inline system also provides for a backup to the Master called the
202. tions Listed below are some things to consider when using this function e For the Inline configuration the T LOG BUFFER file allocation is used e The actual setting for the T Log When a terminal is a Satellite do not modify this file the system will upon the IRC SETTING Sharp Electronics Corporation Page 65 of 246 S HAR FILE ALLOCATION The Individual Pay Buffer is not included from MRS defaults File Group No 62 IND PAY BUFFER is allocated when the Bill is separated and individual payment is desired To create this file in memory you must create the IND PAY BUFFER file as follows Procedure Enter the SRV Mode as outlined in Section 1 D Select 2 SETTING Select 08 FILE 3 Select 06 OTHER Select 62 IND PAY BUFFER Insure the record selection is set to CREATE and follow this by depressing the ENTER key Allocation Method File Group 62 IND PAY BUFFER will automatically be set to the File Group 56 REG BUFFER and must be allocated to the same level at the Standalone Master and Satellite The UP 800 system utilizes numerous buffers to manage the system s functions and calculations The following System Buffers are available for modification and are outlined below The edited registration buffer is used for 56 Register Buffer consolidating like items receipt printing calculations and updating totalizers Used at the Master during Inline 45 G
203. values and enabling free key layout of the UP 800 fixed keys Master Reset 3 Is the same as a Master Reset 2 and requires the entry of a serial number also prohibiting the reset of the GT totalizers 1 Master Resets Follow one the below procedures when you wish to perform a Master Reset Master Reset 1 Procedure D Set the reset switch to OFF position While holding down the JOURNAL FEED key set the reset switch to the ON position 8 At the PASSWORD screen enter the secret key operation below Secret key operation This operation is used as password of MRS operation The following key sequence has to be entered after reset action If you operate wrong sequence then program reset is not performed a The key located on right upper corner The key located on left lower corner Flat keyboard key located on left lower corner Normal keyboard The key located on left upper corner The key located on right lower corner 7 a b c d Key board layout Sharp Electronics Corporation Page 9 of 246 SHARP SYSTEM PRESETS The Master Reset Operation will begin and is finalized upon 3 audible beeps The SRV mode Main Menu will appear Master Reset 2 Procedure D Set the reset switch to OFF position 2 While holding down the JOURNAL FEED key and the RECEIPT FEED key turn the reset swi
204. ve Data will be split between 2 pairs and performance will degrade Pins 1 amp 2 are the Transmit Pins Pins 3 amp 6 are the Receive Pins Pins 4 5 7 and 8 are not used Moduler HJA5 D sub Spin IRS LLL Sharp Electronics Corporation Page 170 of 246 SHARP COMMUNICATIONS 4 Conversion Cable With the exception of printers to attach devices to CN 3 amp 4 a DB9 to RJ45 Conversion Cable is required See the appropriate peripheral for other cable requirements Modular Conversion Cable for CH2 Datacomm Part DCN100226 3E 800 544 4627 Sharp RJ 45 Sharp DB 9 Y Sharp Electronics Corporation Page 171 of 246 SHARP COMMUNICATIONS Section 3 5232 Communications Setup Communications setup programming consists of SRV and PGM2 mode programming which define the parameters which make up the UP 800 system 1 Related Programming Jobs Online System SRV Mode SRV Mode Related Jobs SRV Mode Menu Job No Description Online Channel Assignment for RS232 Setting Device Config 23 Online Connection C Open Store operation for a Standalone Setting System Preset 926 D Sending AT command D Online channel is reversed in a Closed Store condition Procedure Enter the SRV Mode as outlined in Section 1 D Selec
205. will depend on the speed and noise level around the cable run On longer runs a line driver may be required This is a simple modem used to increase the maxim distance you can run RS 232 data Sharp Electronics Corporation Page 114 of 246 Section 5 INLINE Page 115 of 246 SHARP INLINE SYSTEM Section 1 Overview This section has been developed to assist in the implementation of inline operations for the model UP 800 that incorporates an Ethernet topology using some of the TCP IP suite of protocols In simplistic terms the UP 800 inline system is essentially a Local Area Network LAN consisting of point of sale terminals remote printers a hub and possibly a personal computer For additional information please refer to the Sharp UP 800 Inter Register Communications Manual 1 Basic Configuration emet Hub Switch Ethemet Cable Sener Sti Tm Sharp Electronics Corporation Page 116 of 246 SHARP INLINE SYSTEM 2 Inline System General Specification The basic UP 800 Inline system consists of the following Specifications amp Requirements Number of Terminals Maximum 32 Terminals 1 Master 31 Satellites 1 Satellite can be a Backup Master Maximum Cable Distance 328 Feet per run from POS to Hub Additional Requirements Hub 10Base T Inline Function Principles The INLINE system enables multiple POS terminals to be connected thr
206. y a pre defined time interval The allocation is no Days 1 To change this file in memory you must modify the HOURLY as follows Procedure Enter the SRV Mode as outlined in Section 1 D Select 2 SETTING Select 08 FILE 3 Select 06 OTHERS Select 54 HOURLY Sharp Electronics Corporation Page 60 of 246 SHARP FILE ALLOCATION 5 Enter 0 to delete followed by YES at the prompt or enter the number of days 1 required to store totals and follow this by depressing the ENTER key Allocation Method File Group 54 HOURLY is allocated the same at the Standalone Master and Satellite Listed below are some things to consider when using this function e The allocation must match the type PGM2 setting for the Hourly Time Interval 15 min 96 30 min 48 or 1 hour 24 e The recommended setting is to leave the default settings which covers all requirements Daily Net File Group 55 File Group No 55 DAILY NET is the file allocated when the restaurant owner wishes to summarize Net Sales by calendar dates This report is updated after individual Transaction Z1 Reports are executed The allocation is no days 1 To change this file in memory you must modify the DAILY NET as follows Procedure Enter the SRV Mode as outlined in Section 1 D Select 2 SETTING Select 08 FILE 3 Select 06 OTHERS 4 Select 55 DAILY NET 5 Enter 0 to delete
207. y lacking errors are printed only on the journal printer Sharp Electronics Corporation Page 127 of 246 SHARP INLINE SYSTEM 3 Memory File Allocation Usage Once the SRV Job IRC SETTING has been executed depending on the type of terminal memory files are created or erased to establish the Inline system environment for data transfer The following sections will outline which files exist and how they interact in the Inline configuration When the type Terminal is a Satellite selected memory files are erased from the system The specific files erased or created upon the IRC SETTING job is determined by the setting in System Preset Job 924 and 925 and which Parent file is resident in the UP 800 at the time of execution of the IRC SETTING job The below chart represents the file allocation when the terminal is a Satellite Assignment Method The Satellite terminal should be setup prior to the Master Please consider the general rules listed below when using this feature e APROGRAM RESET is required upon completion A journal printer should be connected in order to see that the available memory is sufficient memory lacking errors are printed only on the journal printer 2 The Serer preset ile E eliminated and only working E memories are reserved Prad Pres ei Edi Totalizer Save Totalizer Sharp Electronics Corporation Page 128 of 246 SHARP INLINE SYSTEM li M IA
208. ype to Open b For the 2 PLU change its text to Gift Card Reload or whatever you prefer and link it to the newly created GIFT RELOAD department step 1 For the PLU s pricing set its Entry Type to Open 6 Media Key programming The media key initiates communications to the DataTran unit based on the presets entered during setup The below procedures are separated by the type media key Credit Card Finalization Keys There are 2 methods in which to set the system for credit card finalization Method 1 for simplified operations It is possible to provide a single Credit Card key and rely on the DataTran terminal to track the individual credit card s totalizers Method 2 for detailed operations It is possible to provide a media key for each type of credit card at the POS terminal and cross check the machine s totalizers against the DataTran Procedure Enter the PGM2 Mode by depressing the MODE key and selection 6 PGM2 MODE D Select 02 SETTING 2 Select 05 MEDIA 3 Select 03 CHARGE Sharp Electronics Corporation Page 208 of 246 SHARP EFT amp GIFT CARD Select the desired Charge media key s to be used for Credit Cards CHARGE1 CHARGE9 Enter the desired parameters and at minimum set the following parameters e EFT ACCT PROG EFT Compulsory e EFT Dial EFT TYPE Credit Card Print Yes or No Card Format Full or Partial e Sign Line Print Yes or No

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