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Falcon2 8 & 12 Bay Installation and Hardware Reference

1. ER Conventions atas onn rtt oie Reed e ce C dude ix CHAPTER 1 INTRODUCTION 24225524040 1 PRODUCT OVERVIEW 1 1 1 1 Introduction 9 1 1 1 12 Variations exe e ux coiere cone EE een Pe auod 2 11 3 E0closur e Chassi S 2 voie ee Dr ete ib n Pea 2 1 1 3 1 Chassis OVELVIE Ws oe eere Ne WO ee re AEG bee 9 1 2 1132 Physical Dimensions 3 oer ette et estet eet 1 4 1 1 3 3 Front Panc l OVerVIew ase ee e AGER EA RS 1 4 1 1 3 4 Hard Drive tere etienne etri ee m oer dene 1 5 1 1 3 5 Rear Panel Ov ervie Wa seco ir even tee EE ERE ERE ORDRE CI DESEE Te Y 1 5 1 1 3 6 Backplane Board AE 1 7 1 2 SUBSYSTEM COMPONENTS csssssssesssecossesecessesscessee 1 7 MQM CED Panel e veld aent 1 2 2 Drive Trays s s we 1 2 3 The RAID Controller Module eren nct c t Ere rer eer a a needs 1 8 Controller Module sr ott reir ee dei 1 9 Host Ports DIMM Module 1 2 4 Battery Backup Unit oett Dre ERE e RERO C Mes 125 Power Supply Units i aiite eie ipe RE n annen 1 2 6 Cooling Fan Modules a T Advanced Fault Preventative Operation esses eene tenente netten een 1 12 1 3 SUBSYSTEM MONITORING LET
2. 5 3 5 2 4 Replacing the Controller Module 5 3 REPLACING OR UPGRADING MEMORY MODULES eeeeeeeee eee e eene en enn 5 5 5 3 1 Memory Module Installation Overview sees eee enn eene 5 5 5 32 Selecting a Memory Module nmennenoverrorsnrvrsnessnserevannenevssnennsrsvevnvnsnevevasnevvennvnsnsrevavsssevnsverssne 5 5 5 3 3 DIMM Module Installation esee nene enne enne nennen nennen nnns 5 6 vi 54 5 5 5 5 1 5 5 2 5 6 5 6 1 5 6 2 Dil 5 7 1 5 7 2 Falcon2 8 12 BAY U320 SATA2 Installation Hardware Reference Manual REPLACING A REPLACING A EAIEED PSU MODULE sur vises REGIS ERAI ORIG Notes PSU Module Maintenance seen nennen eterne tenentes Replacing the PSU Module sesiis etti tnter reme dedere REPLACING A FAILED COOLING FAN MODULE 5 Notes on Cooling Fan Module Replacing a Cooling Fan DRIVE TRAY MAINTENANCE es dnte RETE HO ER E HH ESS Notes on Hard Drive eene nre nennen enne Replacing a Failed Hard Drives eee D e I RE REI RE APPENDIX A SUBSYSTEM SPECIFICATIONS TECHNICAL SPECIFICATIONS cccscsscvcsscassusdeccccdassescsccbecdaveancedsdcesus ae daa eer dae aea eaa Vibration Rn tees A 2 CONTROLLER SPECIFICATIONS 18 2 T Configuration
3. Cs Subsystem c gt a Subsystem FW Deault Termination ON Auto sense Terminator OFF Server Figure 4 3 Dual Host Connection Incorrect Connection A server is connected to one of the host ports There is no need for further termination configuration because the firmware default is terminator ON and the auto sense terminator is also automatically enabled The IN and OUT ports are separately connected to a server and a cascaded enclosure The auto sense terminator is disabled while the firmware setting remains effective Problems will occur on the SCSI bus Subsystem gt Subsystem FW Setting Termination OFF Auto sense Terminator OFF Figure 4 4 Dual Host Connection Correct Connection The IN and OUT ports are separately connected to a server and a cascaded enclosure The auto sense terminator is automatically disabled and the firmware setting should be manually disabled The firmware default for SCSI bus termination setting is ON bus termination setting can be manually enabled or disabled on each SCSI channel See the diagrams below for different accesses to the termination control More details about the configuration process can be found in the Generic Operation Manual or the RAID Watch User s Manual that came with the Product Utility CD SCSI Connectio
4. WARNING When inserting a removable module take heed that DO NOT USE EXCESSIVE FORCE Forcing or slamming a module can damage the pins on the module connectors either on the module itself or on the backplane Gently push the module until it reaches the end of module slot Feel the contact resistance and use slightly more force to ensure the module connectors are correctly mated If the module comes with extraction levers or retention screws use them to secure the module 5 2 Replacing Controller Module Components 5 2 4 Overview The controller module should never be removed unless the following replaceable components need to be accessed e Cache memory DIMM module Ifa larger capacity DIMM module is required Controller module itself If the controller module in a single controller model fails it is necessary to power down the subsystem and replace the controller If a DIMM module or RAID controller fails contact your vendor immediately for a replacement To replace any of these components the controller module must first be removed from the subsystem 57 Replacing Controller Module Components Chapter 5 System Maintenance 5 2 2 Notes on Controller Module Maintenance The controller module contains a DIMM module It is not recommended to re use the DIMM module extracted from a failed controller unless you have a similar RAID subsystem that can be used to test the module You can contact your vendor for sending
5. 5 10 Replacing a Failed PSU Module Chapter 5 System Maintenance Extraction lever Figure 5 8 Dislodging the PSU Q Step5 Remove the cooling module To do this push the clips on either side of the module rear panel together Then gently pull the cooling module out of the lower level of the PSU bracket See Figure 5 11 Figure 5 9 Remove the Cooling Module 9 Step 6 Reinstall the cooling module into the new PSU module To do this align the cooling module with the lower level of the PSU bracket and gently slide the cooling module in 9 Step 7 Insert the new PSU module into the subsystem Once the previously removed cooling module has been installed insert the new PSU module into the subsystem Make sure the extraction lever is in its downright position so that the saddle notches on the lower edges of the handle can lock on to the edge metal brackets along the chassis inner walls Push the PSU into the slot and pull the handle upwards to secure the module Q Step 8 Reinsert the retention screw If the PSU module is properly installed the back end of the module should be aligned with the Replacing a Failed PSU Module 5 11 Falcon2 8 12 BAY U320 SATA2 Installation Hardware Reference Manual enclosure s rear panel To firmly secure the PSUs into place reinsert the retention screw 9 Step9 Reconnect the power cord and turn the power on Plug the power cord into the socket on the PSU module
6. Model Name Description 9273CDTray Drive tray type II bezel and type II LED lightpipe 9272CPSU Power supply module Falcon2 2U DDR interface subsystems 350W capacity 9272CFanModE Dual speed version of cooling fan module Falcon2 2U subsystems 9273CBT C Battery cell pack Li ION battery cells 9272CHandR Right side forearm handle for 2U subsystems 9272CHandLLCD Left side forearm handle for 2U subsystems an LCD keypad panel mounted on it Table B 1 Spare Parts List B 1 Falcon2 8 12 BAY U320 SATA2 Installation Hardware Reference Manual B 1 3 Controller Modules channels 256MB DDR RAM Model Name Description 82AU24GD08 SCSI to SATA RAID controller module 2 x SCSI 320 host channels 8 x SATA II drive channels 82AU24GD08 M2 SCSI to SATA RAID controller module 2 x SCSI 320 host channels 8 x SATA II drive channels 256MB DDR RAM 82AU24GD12 SCSI to SATA RAID controller module 2 x SCSI 320 host channels 12 x SATA II drive channels 82AU24GD12 M2 SCSI to SATA RAID controller module 2 x SCSI 320 host channels 12 x SATA II drive Table B 2 Controller Module List Spare Parts and Accessories Appendix B Spare Parts and Accessories B 2 Accessories and Optional Items B 2 1 Accessories Overview A number of accessory items are available for the Falcon2 8 bay 12 bay subsystem Some of these accessory items come with the subsystem but if damaged or if
7. e x e UID ER inpet datae ede eec das ADD ATCHITC CHUTE e ette eet t cae ee A net screens DRIVE TRAY SPECIFICATIONS A 4 POWER SUPPLY SPECIFICATIONS eee A 5 COOLING MODULE SPECIFICATIONS AZO RAID MANAGEMENT C CD v I D OE ER LC Ine c des FAULT TOLERANCE MANAGEMENT ccccccssssssssessscsesscsssesssscsescsesessscssssesesssssesessssesssssesenes APPENDIX B SPARE PARTS AND ACCESSORIES B 1 B 1 1 B 1 2 B 1 3 B2 B 2 1 B 2 2 SPAREPARTS iUos tid a dott ot mn n bee bai oii Spare Parts Overview osea ne onem o tne eem ee pre ees Spare Parts Last ore ert eee Controller Modules rrrrnrrnrsnvnrenrnrersvrnnrsvrnssvnvesssnvrsssverseee ACCESSORIES AND OPTIONAL ITEMS e sms i a RE D a aa Parts 1486 25 E KERET APPENDIX C PINOUTS C 1 C 2 C3 C4 C 5 SCSI PORT VHDCI CONNECTOR 5 000000 0 0 0000 C 1 COMI CABLE DB9 AND AUDIO JACK PINOUTS 200 02 1 02 0 00000000 00 nnne C 2 9011 NULL MODEM ETHERNET PORT PINOUTS MANPONER SN vii Falcon2 8 12 BAY U320 SATA2 Installation Hardware Reference Manual Safety Precautions Precautions and Instructions Prior to powering on the subsystem ensure that the correct power range is being used The Falcon2 12 BAY and 8 BAY subs
8. Figure 2 4 Installing the BBU Module IMPORTANT If a BBU is added when the subsystem has already been put to use reset the subsystem for the configuration change to take effect Although a BBU can be added online the BBU module will only be functional after a subsystem reset 2 10 BBU Installation Chapter 2 Installation 2 9 Hard Drive Installation WARNING 1 Handle hard drives with extreme care Hard drives are very delicate Dropping a drive onto a hard surface even from a short distance and hitting or touching the circuits on the drives with your tools may all cause damage to drives 2 Observe all ESD prevention methods when handling hard drives 3 Only use screws supplied with the drive canisters Longer screws may damage the drive 2 9 1 Hard Drive Installation Pre requisites A CAUTION The hard drives and drive trays should only be installed into the subsystem once the subsystem has been mounted into a rack cabinet If the hard drives are installed first the subsystem will be too heavy to place into position and the possible impact during installation may damage your drives Hard drives for the subsystem must be purchased separately When purchasing the hard drives the following factors should be considered e Capacity MB GB Use drives with the same capacity RAID arrays use Jeast common denominator approach The maximum capacity of each drive used in the array is the maximum capacity of
9. A backplane board divides the enclosure internally into front and rear sections The front section accommodates twelve 12 or eight 8 drive trays with their associated hard drives and the rear section accommodates two 2 PSU modules two 2 or three 3 single fan cooling modules and a single RAID controller module The two 2 forearm handles on the front of the subsystem enable you to easily insert extract the chassis into from a rack or cabinet Pre drilled mounting holes on the sides of the chassis allow you to attach separately purchased slide rails Product Overview Chapter 1 Introduction Front Section Backplane Board Controller Module Controller Figure 1 3 Locations of Key Components in a 12 bay Model Front Section Backplane Board Controller Module FAN O Controller PSU1 Cooling Module Figure 1 4 Locations of Key Components in an 8 bay Model we CAUTION When working with the subsystem it is important to use tools with extreme care Do not place tools or other items on top of the enclosure to help avoid damaging the outward appearance of chassis Product Overview 1 3 Falcon2 8 12 BAY U320 SATA2 Installation Hardware Reference Manual 1 1 3 2 Physical Dimensions The subsystems come in a standard 2U 19 chassis with the following dimensions Measured with forearm handles 482mm x
10. If a hot replaceable component fails the fault can be corrected online Power On 4 9 Falcon2 8 12 BAY U320 SATA2 Installation Hardware Reference Manual 4 3 5 LCD Screen When powering on the subsystem the following messages should appear on the front panel LCD screen Wait for the front panel LCD to show READY or No Host LUN before the host boots up Refer to Figure 4 11 on how to read the screens Model Name Status Data Transfer Indicator Figure 4 11 The LCD Initial Screen The LCD screen startup sequence is shown and described in the sequence below Initializing Please Wait This screen appears when the PSUs are turned on Power on Self Test Elease Wait Proceeding with controller self test Power on Self Test Completed Self test completed F12SSF2 128MB RAM Wait Verifying installed cache memory F12SSF2 No Host LUN System is ready You can now start to configure the subsystem 4 10 Power On Chapter 4 Connection and Operation 4 4 Power Off Procedure If you wish to power down the subsystem please follow these steps We NOTE If you wish to power down the subsystem please ensure that no time consuming processes like Regenerate Logical Drive Parity or a Media Scan are taking place 2 Stop I O access to the system Stop all I O accesses from the host computers to the subsystem Please refer to the related documentation of your host applications
11. Input Voltage 240VAC 3A with PFC auto switching Frequency 47 63Hz Power 350W Consumption Dimensions w o front handles w front handles Height 88mm 88mm Width 446mm 482mm Length 490mm 505mm Package dimensions 344H x 600W x 670D mm Falcon2 8 12 BAY U320 SATA2 Installation Hardware Reference Manual System Weight Net weight 23 5kg Gross weight 25 0kg without disk drives EMI EMC FCC Class B CE Safety Requirements UL CB Shock Half sine Operating 5G peak 11ms duration Non operating 15G 11ms half sine Vibration Operating 0 50ct min Non operating 0 5oct min Warning Alarms LCD screen messages Audible alarms System LEDs Event notification via the RAIDWatch Manager LAN broadcast email fax MSN ICQ SMS and SNMP traps and RS 232C terminal display Technical Specifications Appendix A Subsystem Features A 2 Controller Specifications A 2 1 Configuration Specification RAID Levels 0 1 0 1 3 5 10 30 50 JBOD and non RAID disk Host OS bility spanning Host OS independent supports all major platforms Host Interface 2 SCSI 320 channels via 2 dual stacked VHDCI connectors Host Channels 2 pre configured SCSI 320 host channels Drive Interface Supports 8 8 bay or 12 12 bay channel connection to 3Gbps SATA II disk drives SAT
12. data stored in the eight 8 or twelve 12 hot swappable SATA II hard drives The 2U profile subsystems are equipped with redundant and hot swappable cooling fan and power supply modules to reduce the chance of downtime by component failure The modular nature of the subsystem and the easy accessibility to all major components ensure the ease of subsystem maintenance The differences between the two models will be described in the following sections The 12 bay and 8 bay subsystems are shown below Figure 1 2 Falcon2 8 bay SATA RAID Subsystem 1 1 Falcon2 8 12 BAY U320 SATA2 Installation Hardware Reference Manual 1 1 2 1 1 3 1 1 3 1 Model Variations There are two available models in the 2U version of the Falcon2 SATA II RAID subsystem series Below is a comparison chart listing major components of the two models FALCON 12 BAY FALCON 8 BAY Number of Drive Bays 12 8 RAID Controller 82AU24GD12 82AU24GD08 Host Channels SCSI 320x 2 SCSI 320 x 2 PSUs 2 2 Cooling Modules 3 2 LCD Panel 1 1 Battery Support Optional Optional Table 1 1 Available SATA RAID Subsystem Models NOTE On receiving and unpacking your subsystem please check the package contents against the included unpacking checklist If any modules appear to be missing please contact your subsystem vendor immediately Enclosure Chassis Chassis Overview The Falcon2 subsystem comes in a 2U metal chassis
13. storage management subsystem Instructions on how to activate the Falcon2 8 12 BAY U320 SATA2 Installation Hardware Reference Manual Configuration Client functionality are given in the RAIDWatch User s Manual e LEDs Device status indicating LEDs are placed on all of the subsystems active components These LEDs inform you of the integrity of a given component or a given link You should become familiar with the different LEDs on the subsystem and be aware of their functions See Section 3 2 e Audible Alarm An audible alarm is present on the subsystem controller board and will be triggered if any of a number of threatening events occurred These events usually jeopardize the functional and operational integrity of the controller board and must be heeded at all times Events such as a breaching of the temperature threshold will trigger the alarm and if an onsite subsystem manager is present the manager should using either the LCD panel or the PC hyper terminal determine the cause of the alarm and take the appropriate corrective measures See Section 3 3 e Inter Integrated Circuit 2C The bus monitors the operational integrity of the cooling modules sensors for RAID controller board backplane temperature and voltage readings Subsystem monitoring is a necessary part of subsystem management If failure events or other disruptive events are detected and reported the subsystem managers must take the appropriate action to
14. their proper order helps guarantee effectiveness and lowers the chance of making mistakes Bulleted Lists Bulleted lists are statements of non sequential facts They can be read ve in any order Each statement is preceded by a round black dot Numbered Lists Numbered lists describe sequential steps you should follow in order Falcon2 8 12 BAY U320 SATA2 Installation Hardware Reference Manual Software and Firmware Updates Please contact your system vendor or visit Raid Inc s Support site on the internet at http www raidinc com support php for the latest software or firmware updates Note that the firmware version installed on your system should provide the complete functionality listed in the specification sheet user s manual We provide special revisions for various application purposes Therefore DO NOT upgrade your firmware unless you fully understand what a firmware revision will do Problems that occur during the updating process may cause unrecoverable errors and system down time Always let technical personnel handle the upgrade or consult technical personnel before proceeding with any firmware upgrade xi Chapter 1 Introduction 1 1 Product Overview 1 1 1 Introduction This hardware manual briefly introduces the Falcon2 12 bay and 8 bay serial ATA SATA RAID subsystem series The SATA based RAID subsystems come with two 320MB second SCSI SCSI 320 host channels and provide RAID protection to the
15. 88mm x 505mm width x height x depth Measured without forearm handles 446mm x 88mm x 490mm width x height x depth 22 NOTE Components accessed through the front panel are referred to as Front Panel Components and Components accessed through the rear panel are referred to as Rear Panel Components 1 1 3 3 Front Panel Overview The front section of the subsystem features a 4 x 2 or 4 x 3 layout for eight 8 or twelve 12 3 5 inch disk drives and a foldable LCD keypad panel The front panels of the RAID subsystems described in this manual are shown in Figure 1 5 and Figure 1 6 A description of each front panel component is given below Drive Trays Handle Figure 1 5 Front View 12 bay Model Handle Drive Trays Handle Figure 1 6 Front View Falcon2 8 bay Model The front panels shown in Figure 1 5 and Figure 1 6 are designed to accommodate the following components Forearm handles with an LCD keypad panel The LCD Panel mounted on the left handle shows system information and provides local access to the firmware embedded configuration and monitoring utility 14 Product Overview Chapter 1 Introduction Drive bays with drive tray canisters The drive bays are used to house the subsystem hard drives The 12 bay contains 12 drive bays while the 8 bay contains 8 drive bays with a blank plate covering the lower part of the front panel 1 1 3 4 Hard Drive Numbering The subsystems are
16. Component Replacement e With the exception of the RAID controller module all the components on the subsystems including the PSU modules cooling fan modules BBU and drive trays are hot swappable and can be changed while the subsystem is still in operation 5 1 Falcon2 8 12 BAY U320 SATA2 Installation Hardware Reference Manual Qualified engineers who are familiar with the subsystem should be the only ones who make component replacements If you are not familiar with the subsystems and not familiar with RAID subsystem maintenance in general it is strongly advised that you refer subsystem maintenance to suitably qualified maintenance engineer Normalized airflow is directly dependent upon the presence of all subsystem components Even if a subsystem component fails it should not be removed from the subsystem until a replacement is readily at hand and can be quickly installed Removing a subsystem component without a replacement can lead to permanent subsystem damage When replacing any hot swappable component caution should be taken to ensure that the components are handled in an appropriate manner Rough or improper handling of components can lead to irreparable damage When removing a controller module from the subsystem ensure that the power has been turned off and that all precautionary measures without exception are adhered to The controller board contains very sensitive components and can be easily damaged
17. DDR RAM DIMM modules with the capacities ranging from 256MB to 1GB Oo Installation consideration When installing the DIMM module it is necessary to handle the controller module The controller board is more susceptible to damage than the other components and must therefore be handled with extreme care All anti static precautions specified in Section 2 3 must be strictly adhered to Oo Secure installation When replacing the DIMM module make sure that the new DIMM module is firmly in place prior to installing the controller module If the DIMM module is not firmly in place the subsystem will not run and the controller will need to be removed and the DIMM module correctly installed Oo Purchasing consideration When purchasing a DDR RAM DIMM to install on the controller board contact your vendor for an updated list of certified modules Replacing or Upgrading Memory Modules 5 5 Falcon2 8 12 BAY U320 SATA2 Installation Hardware Reference Manual 5 3 3 DIMM Module Installation WARNING The pre installed modules must be removed prior to installing new memory modules Do this with care Sensitive components can be damaged during the process If a DIMM module fails or DIMM module with a higher memory capacity is required the DIMM module must be replaced Q Step 1 Remove the controller module See Section 5 2 3 Q Step 2 Remove the previously installed DIMM module from the DIMM socket To do this push
18. If the hard drive is behind either the left or right forearm handle make sure that the locking mechanism on the side of the handle is first released prior to opening the handle itself See Figure 5 11 The locking mechanism must also be released in order to close the handle Therefore after the new drive has been installed it will be necessary to release the locking mechanism on the handle prior to closing it For more information please refer to Section 1 5 in Chapter 1 Drive Tray Maintenance 5 13 Falcon2 8 12 BAY U320 SATA2 Installation Hardware Reference Manual Ox Oo Oo Figure 5 11 Forearm Handle Locking Mechanism Front flap mechanism Do not leave a drive tray s front flap open The front flap and its key lock secure a drive tray to chassis slot A disk drive operating with the half open front bezel may result in signal glitches and Data Compare Errors might ensue Remove drives slowly Although the drive trays are designed to be hot swappable when removing a drive tray from the subsystem withdraw it from the chassis slowly Removing the drive tray too quickly may cause a drive I O timeout Replacement on hand If a hard drive has failed make sure you have a replacement hard drive readily available before removing the failed drive from the subsystem Do not leave the drive tray slot open for an extended period of time If the drive tray slot is left unoccupied for an extended period of time the airflow will
19. PES 1 3 2 LED Indicators 1 3 3 Firmware and RAID Watch GUI 134 Audible Alarms ennn ote eterne ose eec eee ee esce 1 14 1 4 HOTSWAPPABEE COMPONENTS 595 5 seen cous ea aula 1 14 1 4 1 Hot Swap Capabilities 14 2 COmpoferits concreto pO Oir oo Ene PO t E HERR Eee 1 43 Normalized Airflow eee oett tero EG edited este recente CHAPTER 2 HARDWARE INSTALLATION ceres eene neenon 2 1 2 1 INTRODUCTION iecit reet ce aH dre led 2 2 INSTALLATION PREREQUISITES 2 3 SAFETY PRECAUTIONS 2 3 1 Precautions and Instructions 2 32 Statce Free Installation sansene nd dee oU E 2 3 5 BBU Warnings and Precautions 2 4 GENERAL INSTALLATION PROCEDURE cccccccssssesseseesessecesseeceessseessecesaecessecccsseecessseeesaeenses 2 4 2 4 1 Installation Procedure Flowchart esee 2 5 2 5 UNPACKING THE SUBSYSTEM 5 2 6 INSTALLATION OVERVIEW 0 2 6 1 Pre installed COMPONEN tS naia re enin tede Falcon2 8 12 BAY U320 SATA2 Installation Hardware Reference Manual 2 6 2 Uninstalled Components 2 7 RACKMOUNTING ikkenoe 2 7 1 Considerations for Installation Site and 2 7 2 7 2 Mounting Holes Positions sereen nerien eene nennen nennen inen 2 8 2 8 BBUINSTALEATION Se
20. When installing a new PSU module make sure that the retention screw has been firmly secured Cooling Fans Pow r Socket R tention Screw 204 N LED Indicator S 0 Extraction Lever ue Power Switch Cooling Module Slot Figure 1 17 PSU Module For the PSU specifications please refer to Appendix B Subsystem Components 1 11 Falcon2 8 12 BAY U320 SATA2 Installation Hardware Reference Manual 1 2 6 Cooling Fan Modules PN 9272CfanModE 0010 The SATA based Falcon2 subsystems are equipped with two for the 8 bay model or three forthe 12 bay model 1U single fan redundant hot swappable cooling modules shown in Figure 1 18 One 9 7cm fan is housed in each cooling module These modules have been designed to generate a cooling flow from the front to the rear of the subsystem to extract the heat generated by the SATA hard drives Two of the cooling fan modules are installed directly beneath the PSUs For the 12 subsystem a third module is located directly beneath the controller module Handle Figure 1 18 Top View of a Cooling Fan Module Advanced Fault Preventative Operation The cooling fan modules support dual speed operation modes that help to protect the subsystem in the event of component failure or extreme working condition Intelligent Dual Speed Operation The cooling fans operate with two rotation speeds Under normal operating conditions the cooling fans run at the low speed which is
21. and an anti static work pad are recommended Avoid dust or debris in your work area viii Falcon2 8 12 BAY U320 SATA2 Installation Hardware Reference Manual About This Manual This manual e Introduces the Falcon2 8 amp 12 BAY U320 SATA2 RAID Subsystems e Describes all the active components in the subsystem Provides recommendations and details about the hardware installation process Briefly describes how to monitor the subsystem Describes how to maintain the subsystem This manual does not Describe components that are not user serviceable e Describe the configuration options of firmware using terminal emulation program or the RAIDWatch GUI that came with your subsystem Give a detailed description of the RAID processing units or the RAID controllers embedded within the subsystem Who Should Read This Manual This manual assumes that its readers are experienced with computer hardware installation and are familiar with storage enclosures Related Documentation Generic Operation Manual RAIDWatch User s Manual These two documents can be found in the product utility CD included with your subsystem package Conventions Naming From this point on and throughout the rest of this manual the Falcon2 series is referred to as simply the subsystem or the system Falcon2 8 12 BAY U320 SATA2 Installation Hardware Reference Manual X Important Messages Important messages appear where mish
22. and operating system Disconnect the host The host must be disconnected from the subsystem To do this disconnect the cables from both the host and the subsystem Flush the cache Use the Shutdown Controller function to flush all cached data This prepares the RAID subsystem to be powered down Turn off the power Turn off the power switches at the power supply modules Once the RAID subsystem has been powered down other devices that are connected to the subsystem can be powered down Power Off Procedure 4 11 Chapter 5 oystem Maintenance 5 1 Overview 5 1 1 About Subsystem Maintenance Constant monitoring and maintenance of your SATA based subsystems will minimize the chance of system downtime and preserve the working integrity of the system for a longer period of time If any of the subsystem plug in modules fails they must be replaced as soon as possible WARNING Do not remove a failed component from the subsystem until you have a replacement on hand If you remove a failed component without replacing it the internal airflow will be disrupted and the system will overheat causing damage to the subsystem All of the following components can be replaced in case of failure 1 Controller module Section 5 2 2 Memory module Section 5 3 3 BBU module Section 5 4 4 PSU modules Section 5 5 5 Cooling fan modules Section 5 6 6 Hard drives Section 5 7 2 5 1 2 General Notes on
23. and turn the PSU module power switch on 5 6 Replacing a Failed Cooling Fan Module 5 6 1 Notes on Cooling Fan Module Maintenance Redundant cooling fan modules The subsystems are equipped with two 2 Falcon2 8 BAY or three 3 Falcon2 12 BAY redundant hot swappable single blower cooling fan modules located in the lower PSU module slot These cooling fan modules control the internal operational temperature of the subsystem and therefore their working integrity should be maintained at all times Detecting a failed cooling fan module If a cooling fan module fails you can be notified of the failure by the LED located at the back of the module an audible alarm the terminal event prompts the RAIDWatch Panel View or through the various methods by the Configuration Client utility Replacing a cooling fan module Once you are notified that a cooling fan module has failed it should be replaced as soon as possible A failed cooling fan module should only be removed from the subsystem when you have an immediately available replacement module that can be installed as soon as the failed cooling fan module has been removed WARNING The latches at the back of the cooling fan module secure the cooling fan module into the enclosure If these latches are broken the warranty on the cooling fan module will be void Although the cooling fan modules are fully redundant it is not advisable to run the Falcon2 subsystems with any of the cooli
24. be disrupted and subsystem components will overheat and may be permanently damaged 5 14 Drive Tray Maintenance Chapter 5 System Maintenance 5 7 2 Replacing a Failed Hard Drive To replace a hard drive please follow these steps WARNING Hard drives are fragile Please always handle hard drives with extreme care Do not drop the hard drives always be slow gentle and careful when handling a hard drive Only handle the hard drives by the edges avoid touching any components or connector pins Q Step 1 Identify the drive tray that contains the hard drive that needs to be replaced WARNING Replacing the wrong drive in an array can fatally fail a RAID configuration You should identify a failed drive from the RAIDWatch GUI screen by checking the drive slot ID in the terminal screen by checking the LEDs on the drive tray panel and or use the identify flash drive function in firmware Please refer to Section 1 5 in your Generic Operation Manual for details on this function Q Step 2 Open the front flap Once the drive tray has been identified push the release button at the drive bezel See Figure 5 12 The front bezel will automatically be lifted and the drive tray should be easily dislodged from the chassis Key lock Release 21 Button Figure 5 12 Front View of an Individual Drive Tray 9 Step3 Remove the drive tray To remove the drive tray from the enclosure the key lock mu
25. currently charging its battery cells If the LED is illuminating amber the unit may have failed Please contact your system vendor to verify the problem 3 2 7 PSU LED Figure 3 5 BBU Module LED Figure 3 6 PSU LED Each PSU comes with a single LED located just above the power switch and just below the retention screw see Figure 3 6 The LED is used to indicate the operational status of the PSU module Please refer to the PSU LED definitions shown in Table 3 6 Color Status Flashing Green The power supply has not been turned on The PSU module LED will blink when the subsystem is connected to a power source but has not been turned on Static Green The PSU is operating normally and experiencing no problems Static Red The PSU has failed and is unable to continue providing power to the subsystem OFF The power cord is unplugged or the power cord is plugged but no power is being supplied from the power source Table 3 6 PSU Module LED Definitions 3 2 8 Cooling Fan Module LED The cooling fan module comes with a single status indicating red LED shown in Figure 3 7 LED definitions are given in Table 3 7 Status indicating LEDs 3 7 Falcon2 8 12 BAY U320 SATA2 Installation Hardware Reference Manual Figure 3 7 Cooling Fan Module LED RED Status OFF The cooling fan module is operating normally ON The cooling fan module has failed and must be r
26. in your package to check packing contents Carefully check the items contained in each box before proceeding with installation Each packed box is separated into the upper and lower levels Upper level The boxes on the upper level contain e Eight 8 or twelve 12 drive canisters Accessory items Lower level The lower box should contain the enclosure chassis with all the pre installed components The pre installed components should include RAID controller module 4 PSU modules e LCD panel Cooling fan modules e backplane Accessory items are placed in a box on the upper level They include two power cords a null modem screws an audio jack cable a VHDCI to VHDCI external SCSI round cable a printed copy of Quick Installation Guide and an Unpacking Checklist and a product utility CD containing the Installation and Hardware Reference Manual this document Generic Operation Firmware Manual RAIDWatch GUI software and RAIDWatch User s Manual Unpacking the Subsystem Chapter 2 Installation 2 6 Installation Overview 2 6 1 Pre installed Components The following components have been pre installed in the Falcon2 subsystems and therefore do not need to be installed e 2 PSU modules Cooling fan modules 3 for FALCON2 12 BAY 12 drive bays or 2 for FALCON 8 BAY 8 drive bays e RAID controller module e 1 Memory DIMM module mounted on the controller e 1 LCD keypad panel e 2 foldable forearm hand
27. more accessory items are needed they can be ordered separately Available accessory items are listed below B 2 2 Accessory Parts List Model Name Description 9270UHstCab SCSI external round cable DB68 to VHDCI 9270UJBODCab External SCSI round cable VHDCI to VHDCI One included in the shipping package 9270ASCab RS 232C serial cable audio jack to DB9 One included in the shipping package 9011 Null modem DB9 female to DB9 male wires swapped One included in the shipping package 9272CEslide28 Slide rails for 21 28 5 deep racks 9272CEslide36 Slide rails for 23 36 deep racks Table B 3 Accessories List Spare Parts and Accessories B 3 C 1 Appendix C Pinouts SCSI Port VHDCI Connector Pinouts The SCSI port connector pinouts comply with specifications in T10 Working Draft Project 1365D SCSI Parallel Interface 4 NC No Connection GND Ground TPWR Terminator Power Pin Name Pin Name 1 SD12 35 SD12 2 SD13 36 SD13 3 SD14 37 SD14 4 SD15 38 SD15 5 SDP1 39 SDPI 6 5 0 40 SDO 7 SD1 41 SDI 8 SD2 42 SD2 9 SD3 43 SD3 10 SD4 44 SD4 11 SD5 45 SD5 12 SD6 46 SD6 13 SD7 47 SD7 14 SDPO 48 SDPO 15 GND 49 GND 16 DIFSENS 50 GND 17 TPWR 51 TPWR 18 TPWR 52 TPWR 19 NC 53 NC 20 GND 54 GND 21 SATN 55 SATN 22 GND 56 GND 23 SBSY 57 SBSY 24 SACK 58 SA
28. of each power supply module Replacing a Failed PSU Module 5 9 Falcon2 8 12 BAY U320 SATA2 Installation Hardware Reference Manual NS Q Step 3 Remove the retention screw After the power cable has been removed from the power connector remove the retention screw at the upper right side of the PSU rear end panel See Figure 5 7 The screw is located below the extraction lever beside the LED indicator and can be hidden from sight Cooling Fans Power Socket Retention Screw Extraction Lever 24 s Power Switch Cooling Module Slot Figure 6 PSU Parts Identification Figure 5 7 Removing the PSU Retention Screw Q Step 4 Pull the extraction handle downward Push the extraction lever at the back of the PSU module downwards This will dislodge the PSU module from the subsystem Once dislodged gently pull the PSU module out of the subsystem See Figure 5 8 WARNING e When a PSU is pulled out of the chassis the fan module beneath the PSU is removed from the chassis at the same time Do not remove the PSU module unless a replacement is readily available Removing a PSU without a replacement will cause severe disruptions to the internal airflow and the subsystem will overheat possibly causing irreparable damage to some of the subsystem components e Itis recommended that the replacement procedure is completed in less than five 5 minutes to prevent the subsystem from overheating
29. of the check circles besides Termination Click the Apply button to complete the configuration process Typically the server or host adapter SCSI card inside the server is the first device and is already terminated When installing the subsystems on a SCSI bus with other devices be sure to observe the above rules with all devices on the SCSI bus Consult the documentation for your server and or host adapters for additional information on correct termination procedures SCSI Connection Overview 4 5 Falcon2 8 12 BAY U320 SATA2 Installation Hardware Reference Manual 4 2 Host Connection Topology 4 2 1 Single Host Server Figure 4 8 Single SCSI Controller Connected to a Single Host Computer In the example shown in Figure 4 8 the SCSI ports are connected to two adapters on a host computer to provide path redundancy If one of the host channels becomes disconnected or if the cable connecting one of the host ports to the host computer is damaged data flow will be routed through the second path from the subsystem to the host computer We NOTE To create dual redundant data paths on the host side you will need to install a third party fail over software on the host computer 4 6 Host Connection Topology Chapter 4 Connection and Operation 4 2 2 Dual Hosts Cascaded RAID Clustered Servers f Ready 4 Dirty 2 CHO Qut CH1
30. receptacle C 3 A accessory items 2 6 Air Flow A 4 Airflow 2 2 airflow clearance 2 2 Ambient Temperature 4 8 array identification 1 7 audible alarm 1 14 3 8 3 9 Audible Alarm 3 2 Audio Jack C 2 authorized battery disposal sites 2 4 Backplane 1 7 BBU 1 6 1 8 2 9 4 7 5 3 BBU module 1 10 3 7 BBU Module LED 3 7 BBU Warnings 2 3 blower 1 12 C Cabinet installation 2 5 Cabling 2 1 cached data 3 4 capacity 2 11 charge 1 10 COM 1 Cable C 2 component check 2 1 controller module 1 5 1 8 5 1 5 2 5 3 Controller Module 3 3 Sone a ce Stes AS cooling FAN module 3 7 cooling fan modules 1 5 cooling FAN modules 5 1 Cooling Module 3 3 Cooling Module Specifications A 4 Coping Modules 1 2 CPU A 3 D data flow 4 6 DB9 C 2 DIMM 5 3 BIMM suena 552 5 6 drive bay 1 5 drive bays 2 11 drive IO timeout 5 14 drive numbering sequence 1 5 1 8 1 9 drive tray 2 12 4 8 drive trays 2 5 2 11 Index Drive Trays 3 3 dummy plate 2 9 E ejection handle 5 10 electrostatic discharge 2 1 Ethernet link 1 14 ethernet port 1 9 Ethernet Port C 3 Ethernet Ports 3 3 failover software 4 6 firmware 1 13 front cabinet posts 2 8 front flap 2 13 front panel 1 4 1 7 fully charged 5 9 Generic Operation Manual 3 1 3 9 GUI 1 14 H handles 5 13 hard drive 2 11 hard drives 4 8 5 1 host connection 4 1 Host Conne
31. so that the controller can be removed from chassis See Figure 5 1 Replacing Controller Module Components 5 3 Falcon2 8 12 BAY U320 SATA2 Installation Hardware Reference Manual 54 Retention screw Figure 5 1 Loosen Controller Module Retention Screws Q Step 5 Pull the controller module out Once the retention screws have been removed gently pull the controller module out of the subsystem chassis 5 2 4 Replacing the Controller Module ag Q Step 1 Q Q Step 2 Step 3 Step 5 Step 6 Step 7 Remove the failed controller module See Section 5 2 3 above Install a DIMM module on the new controller module See Section 5 5 Insert the replacement controller Align the controller module with the module bay at the rear of the subsystem Gently slide the controller module in Fasten the hand screws Once the controller module has been completely inserted into the subsystem chassis secure the controller module to the chassis by tightening the hand screws at the sides of the controller rear panel Connect the controller module cables Reconnect all of the cables that were previously disconnected from the controller module These may include SCSI cables for host and expansion connections an RS 232C audio jack cable for serial port connection and an Ethernet cable for network connection Power on Once the new controller module has been properly installed and the cables have been correctly
32. the completion of or the condition when proceeding with array configuration tasks and are always accompanied by two or three successive and prolonged beeps WARNING Failing to respond when a critical alarm is heard can lead to permanent damage of the subsystem When an audible alarm is heard rectify the problem as soon as possible 1 4 Hot Swappable Components 1 4 1 1 4 2 Hot Swap Capabilities The Falcon2 12 BAY and FALCON 8 BAY subsystems come with a number of hot swappable components A hot swap component is one that can be exchanged while the subsystem is still online without affecting the operational integrity of the subsystem These components should only be removed from the subsystem when they are being replaced At no other time should these components be removed from the subsystem Components The following components are all hot swappable e Power supply units PSUs e Cooling fan modules Hard drives BBU module 1 14 Hot Swappable Components Chapter 1 Introduction 1 43 Normalized Airflow Proper subsystem cooling is referred to as normalized airflow Normalized airflow ensures the sufficient cooling of the subsystem and is only attained when all components are properly installed Therefore a failed component should only be hot swapped when a replacement is available If a failed component is removed but not replaced permanent damage to the subsystem can result Hot Swappable Components
33. the smallest drive Use drives of the same capacity Profile The drive trays and bays of the system are designed for 3 5 inch wide x inch high hard drives It is highly recommended that you do not try to use drives of any other size Drive type The subsystem described in this manual can use either SATA II or SATA I hard drives 2 9 2 Drive Installation Q Step 1 Place the SATA hard drive into the drive tray as shown in Figure 2 4 making sure that the hard drive is oriented in such a way that the drive s SATA connector is facing the back of the drive tray Hard Drive Installation 2 11 Falcon2 8 12 BAY U320 SATA2 Installation Hardware Reference Manual Figure 2 4 Installing a SATA Hard Drive Q Step2 Adjust the drive s location until the mounting holes in the drive canister are aligned with those on the hard drive Secure the drive with four supplied 6 32 flathead screws See Figure 2 4 WARNING Only use screws supplied with the drive canisters Longer screws may damage the drive 2 10 Drive Tray Installation Once the hard drives have been installed in the drive trays the drive trays can be installed into the subsystem WARNING All drive trays must be installed into the enclosure even if they do not contain a hard drive If the trays are not installed into the enclosure the ventilation required for cooling will be disturbed and the subsystem will overheat 9 Step 1 Make sur
34. the white module clips on the sides of the DIMM module down together By doing this the previously installed modules will be ejected from the DIMM socket See Figure 5 2 Module Clip Module Clip Figure 2 Push Back the Module Clips on the Sides of the DIMM Socket 9 Step 3 Gently retrieve the DIMM module out of the DIMM socket See Figure 5 2 dt 9 Step 4 Insert the DIMM module into the DIMM socket Align the DIMM module with the DIMM socket Once aligned gently push the DIMM module into the socket The white clips on the sides of the socket will close automatically and secure the DIMM module into the socket 5 6 Replacing or Upgrading Memory Modules Chapter 5 System Maintenance Figure 3 Insert the DIMM Module NO Q Step 5 Reinstall the controller module After the DIMM module has been properly installed the controller module must be reinstalled To do this align the controller module with the controller module bay Then gently push the controller module in the controller bay Carefully push the controller until you feel the contact when the board edge connectors are mated to the backplane Do not use force If unusual contact resistance is felt try it again Next secure the controller module into the subsystem by fastening the hand screws on the sides G NOTE When replacing a DIMM the whole subsystem needs to be powered down Therefore when replacing a DIMM you should carefully select the time whe
35. to be installed provides sufficient ventilation channels and airflow circulation around the subsystem 10 Provide a soft clean surface to place your enclosure on before working on it Servicing the enclosure on a rough surface may damage the finish of the chassis 11 If it is necessary to transport the subsystem repackage all disk drives separately If using the original package material all other modules can stay within the enclosure 2 3 2 Static Free Installation The subsystem contains static sensitive electronic components that can be damaged by improper handling and electrostatic discharge ESD To prevent ESD damage to any of the components follow these precautions before touching or handling them Discharge the static electricity from your body by wearing an anti static wristband or by touching a grounded metal surface e Avoid carpets plastic vinyl and styrofoam in your work area Handle all components by holding their edges or metal frame Avoid touching PCB boards and connector pins 2 3 3 BBU Warnings and Precautions The BBU module is an optional item that can sustain cache memory in the event of a power failure or in the unlikely event if both PSUs have failed Having the protection to cached data by a BBU is highly recommended The BBU provides additional data security and helps minimize the chance of data loss during power outage Replace the BBU once it shows symptoms failing to hold the charge Altho
36. 1 15 Chapter 2 Hardware Installation 2 1 Introduction This chapter gives detailed instructions on how to install the subsystem When installing the subsystem it is necessary to mount the chassis into a rack or cabinet and to install hard drives and drive trays Installation into a rack or cabinet should occur before the hard drives or drive trays are installed into the subsystem Please confirm that you received all of the components listed on the Unpacking List that came with the subsystem before proceeding with the installation process AN CAUTION Please note that the installation instructions described in this chapter should be carefully followed to prevent any difficulties and damages to your system 2 2 Installation Prerequisites l Static free installation environment The subsystems must be installed in a static free environment to minimize the possibility of electrostatic discharge ESD damage See Section 2 3 2 Component check Before installing the subsystems you should first check to see that you have received all the required components See Section 2 4 If any items appear damaged contact your vendor for a replacement 3 Hard drives Hard drives must be purchased separately prior to the subsystem installation See Section 2 9 for installation instructions 4 Cabling 1 The subsystems come with an external VHDCI to VHDCI SCSI round cable to connect the subsystem to a host computer All other SCSI
37. 10 4 8 Power On Chapter 4 Connection and Operation Power Switch Power Switch Figure 4 10 Subsystem Power Switches AN CAUTION Although the PSUs are redundant and a single PSU can provide sufficient power to the system it is advisable to turn both the power switches on If only one PSU is operating and fails the whole system will crash 4 3 4 Power On Status Check Once the ES subsystem has been powered on the status of the entire subsystem should be checked to ensure that everything is running smoothly and that there are no complications or malfunctions 1 Controller module LEDs The controller module LEDs should all flash green 2 Drive tray LEDs The LEDs of all the drive trays that contain hard drives should be constantly lit green to indicate that the drives have successfully spun up and are ready for I Os 3 LCD panel LEDs The blue LED on the LCD panel should come on indicating that power is being supplied to the system 4 Firmware and RAIDWatch The overall status of the system may be checked using the terminal interface or the RAIDWatch GUI 5 Audible alarm If any errors occur during the initialization process the onboard alarm will sound in a hastily repeated manner Drive tray LEDs should normally start flashing during the initialization stage indicating the RAID controller unit is attempting to access the hard drives 22 NOTE The subsystem has been designed to run continuously
38. 3 2 for the locations of the two LED indicators on Ethernet port Refer to Table 3 3 for the LED definitions Link Status Activity Figure 3 2 Ethernet Port Indicators Status indicating LEDs Chapter 3 Monitoring Name Color Status Link Status Green ON Indicates a valid connection to network LAN Activity Green BLINKING Indicates active transmissions Table 3 3 Ethernet Port LED Definitions 3 2 4 LCD Keypad Panel The LCD panel located on the front aluminum foldable handle comes with three status LEDs The LEDs are marked from top to bottom PWR BUSY and ATTEN and are clearly seen in Figure 3 3 below The definitions of these LEDs are shown in Table 3 4 The mute button can be used to stop the alarm until the next controller event occurs Figure 3 3 LCD Keypad Panel Name Color Status ON indicates that power is being supplied to the subsystem PUNEN OFF indicates that no power is being supplied to the subsystem Flashing indicates that there is activity on the host drive channels BUSY White OFF indicates that there is no activity on the host drive channels ON indicates that one or more component failure critical events have occurred ATTENTION Red OFF indicates that the subsystem and all its components are operating normally Table 3 4 LCD Panel LED Definitions NOTE The LCD panel ATTEN LED will during the power up proc
39. A I backward compatible Drive Channels All drive channels are pre configured routed through a Caching Mode back end PEB and cannot be changed Write through or Write back Cache Memory Pre installed 256MB or above DDR RAM DIMM with without ECC in one DIMM socket Number of LUN s Up to 32 per host ID Multiple Target IDs Host Channel nes Firmware on Flash M Yes emory A 2 2 Architecture Specification CPU IBM PowerPC 750CXr Gigabit Ethernet One 10 100BasedT for local or remote management access DIMM Slot One 184 pin DDR DIMM module ASIC 64 bit chipset ASIC266 Flash ROM 32Mbit 4MB NVRAM 32KB with RTC Hardware XOR Yes Real time Clock For event messages with time record tracking and schedutedmaintenance tasks e g Media Scar Con troll er Spe cific atio ns A 3 Falcon2 8 12 BAY U320 SATA2 Installation Hardware Reference Manual A 3 Drive Tray Specifications Specification Height 28mm Width 110mm Depth 218 92mm Key Lock Yes A 4 Power Supply Specifications Specification Nominal Power 350W DC Output 12 0V 25A 5 0V 25A 3 3V 20A Input Frequency 47 to 63Hz AC Input 115VAC 6A or 240VAC with PFC Power Factor Correction Yes Hold up Time At least 16ms at 115 230V AC full load after a loss of AC input Over temperature Protection Auto s
40. CK 25 SRST 59 SRST 26 SMSG 60 SMSG C 1 Falcon2 8 12 BAY U320 SATA2 Installation Hardware Reference Manual 27 SSEL 61 SSEL 28 SC D 62 SC D 29 SREQ 63 SREQ 30 SI 0 64 SI O 3l SD8 65 SD8 32 SD9 66 SD9 33 SD10 67 SD10 34 SD11 68 SD11 C 2 COM1 Cable DB9 and Audio Jack Pinouts Figure CT 1 Serial Port Cable CN1 and CN2 Connectors COM 1 Cable Connects a PC running a terminal emulation program C 2 CNI Pin Number Pin Name Ground TXD RXD CN2 Pin Number Pin Name NC RXD TXD DTR GND DSR RTS CTS O CO NI D Tr BY GV DO e NC Pin4 and Pin 6 are shorted Pin7 and Pin 8 are shorted Table C 1 COM 1 Cable RS 232C Audio Jack Pin Out Definitions COMI Cable DB9 and Audio Jack Pinouts Appendix C Pinouts A null modem is used for wire swap is necessary for connecting in between COMICN2 and a PC serial port C 3 9011 Null Modem Swap Pin 2 and Pin 3 Swap Pin 4 and Pin 6 Swap Pin 7 and Pin 8 Table 2 Null Modem Pinouts C 4 Ethernet Port Pinouts 87654321 Figure 2 LAN Port Pinouts Pin Pin Name Pin Pin Name 1 LAN TXP 5 N2 2 LAN TXN 6 LAN RXN 3 LAN RXP 7 NI 4 N2 8 NI Table 3 Ethernet Port Pinouts C 5 Main Power IEC type
41. Falcon2 8 amp 12 Bay U320 SCSI to SATA2 RAID Subsystem Installation and Hardware Reference Manual Falcon2 8 amp 12 bay U320 SATA2 Falcon2 8 12 BAY U320 SATA2 Installation Hardware Reference Manual Copyright 2005 This Edition First Published 2005 All rights reserved This publication may not be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written consent of Raid Inc Disclaimer Raid Inc makes no representations or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose Furthermore Raid Inc reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation to notify any person of such revisions or changes Product specifications are also subject to change without prior notice Trademarks Raid the Raid Inc logo RAIDWatch and Falcon2 are registered trademarks of Raid Inc Other names prefixed with Falcon2 12 bay are trademarks of Raid Inc PowerPC is a trademark of International Business Machines Corporation and Motorola Inc Solaris and Java are trademarks of Sun Microsystems Inc All other names brands products or services are trademarks or registered tradem
42. N OVERVIEW 5 EXEC E aa 4 1 4 1 1 SCSI Cables 4 1 2 SCSI Port on the Controller Rear 0 4 1 413 SCSI Termination iie tr rentre e rt C epe Ferte ep ra Ferre Using the LCD Keypad Panel i veg Configuration over Hyper Terminal Via RAID Watch GU enr NEIN YEAR 4 2 HOST CONNECTION TOPOLOGY rmnnrrnnvennnrrnvennnrsenerennrenssnsnrnsnrsennrsenesnnrsennrsnsssnvesnvsseveservesnnsnnne 4 6 424 Single Host eite een PD erred peter eis 42 2 Dual HOSES ss secedere eset ie cen Dei ssh ein iar aides eere 4 3 POWER ON c scita ERO E Oa REO 4 3 1 Power On Checklist 4 3 2 Power Oni Sequence ee tiere m te e Hr eror en o eerte tue 4 3 3 Power On 77 4 34 Power On Status Check ena re he ere aurca 43 5 TCD SCLC cia iic terea E 4 4 POWER OFF PROCEDURE esee enne eene enne eene nter nen eene eene inns CHAPTER 5 SYSTEM MAINTENANCE 9 1 OVERVIEW unne ntes Heier eten dA reies 5 1 5 1 1 About Subsystem 5 1 5 1 2 General Notes on Component 5 1 5 2 REPLACING CONTROLLER MODULE COMPONENTS esee eee ee ee nennen 5 2 5006 OVERVIEW eed tomi ee 5 2 5 2 2 Notes on Controller Module Maintenance eese eene 5 3 5 2 3 Removing the Controller
43. Owt CH1 Out n i CH1 In Primary RAID Figure 4 9 Cascaded Subsystems Connected to Two Host Computers In the example shown in Figure 4 9 the SCSI ports are connected to different host computers This provides both path and host computer redundancy If one of the host channels becomes disconnected or if the cable connecting one of the host ports to the host computer is damaged the second path can transmit data from the subsystem to one of the host computers Similarly in the clustered hosts configuration the same array can be accessed through different data paths and downtime will be minimized To obtain more disk capacity the Out ports are used to cascade another subsystem 4 3 Power On After installing all the components in the subsystem connecting the host channels to the host and connecting the expansion cables to the expansion enclosures the subsystem is ready to be powered on 4 3 1 Power On Checklist BEFORE powering on the subsystem please check the following Memory module Memory module has been correctly installed on the controller board BBU modules Option If used ensure that the BBU modules have been installed correctly Power On 4 7 Falcon2 8 12 BAY U320 SATA2 Installation Hardware Reference Manual Hard drives Hard drives have been correctly installed on the drive trays Drive trays ALL the drive trays whether or not they have a hard drive have b
44. When the BBU is fully charged the LED will go off 5 5 Replacing a Failed PSU Module 5 5 1 Notes on PSU Module Maintenance e Two redundant PSU modules The subsystem comes with two 350W fully redundant hot swappable PSU modules These modules are accessed from the rear of the subsystem Immediate replacement When a PSU fails it should ideally be replaced immediately Do not remove the PSU module unless a replacement is readily available Removing a PSU without a replacement will cause severe disruptions to the internal airflow and the subsystem will overheat possibly causing irreparable damage to some of the subsystem components e PSU bracket Each PSU module is permanently mounted in a two level steel bracket creating a single unit The PSU is located in the upper level and a removable cooling fan module is mounted in the lower level WARNING Although the subsystems can operate using single PSU module it is not advisable to run the Falcon2 subsystems with a single PSU module for an extended period of time 5 5 2 Replacing the PSU Module To replace a PSU please follow these steps Q Step 1 Turn off the PSU and remove the power cord Turn of the power switches located on the right side of each power supply module See the diagram below 2 Q Step 2 Once the power switches have been turned off remove the power cables that connect the subsystem to the main power The power connector is found on the left side
45. andling of components is possible or when work orders can be misunderstood These messages also provide vital information associated with other aspects of system operation The word important is written as IMPORTANT both capitalized and bold and is followed by text in italics The italicized text is the important message 05 Warnings appear where overlooked details may cause damage to the equipment or result in personal injury Warnings should be taken seriously Warnings are easy to recognize The word warning is written as WARNING both capitalized and bold and is followed by text in italics The italicized text is the warning message AN Cautions Cautionary messages should also be heeded to help you reduce the chance of losing data or damaging the system Cautions are easy to recognize The word caution is written as CAUTION both capitalized and bold and is followed by text in italics The italicized text is the cautionary message Notes Notes inform the reader of essential but non critical information These messages should be read carefully as any directions or instructions contained therein can help you avoid making mistakes Notes are easy to recognize The word note is written as NOTE both capitalized and bold and is followed by text in italics The italicized text is the note message Q Steps Lists Steps describe the sequential tasks in a specific work procedure Following the steps in
46. arks of their respective owners Falcon2 8 12 BAY U320 SATA2 Installation Hardware Reference Manual Warnings and Certifications FC C applies in the U S and Canada FCC Class B Radio Frequency Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules 47 CFR Part 2 Part 15 and CISPR PUB 22 Class B These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with this user s guide may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help This device complies with Part 15 of FCC Rules Operation is subjected to the follow
47. ata security and helps minimize the chance of data loss during power shutdowns The BBU module is inserted into the subsystem in the module slot at the upper left corner of the controller module The BBU module is secured to the subsystem with two 2 retention screws When shipped the BBU module slot in the subsystem rear panelis covered with a metal dummy plate that must first be removed 2 8 2 Installation Procedure To install a BBU into the subsystem please follow these steps 9 Step 1 Using a screwdriver loosen the two 2 retention screws located on both sides of the dummy plate See Figure 2 2 Figure 2 2 Loosening the Metal Sheet Retention Screws CS Q Step 2 Once the retention screws are loosened wedge a screwdriver between the back of the dummy plate and the interior wall of the subsystem enclosure Gently lever the dummy plate out of the enclosure See Figure 2 3 Dummy Cover Est VE B Figure 2 3 Removing the BBU Slot Dummy Plate BBU Installation 2 9 Falcon2 8 12 BAY U320 SATA2 Installation Hardware Reference Manual UN Q Step3 Install the BBU module Align the BBU module with the BBU module slot and gently insert the BBU module until the back of the BBU module reaches the end of the slot 9 Step4 Secure the BBU module to the chassis Fasten the two 2 retention screws on the BBU module rear panel to secure the BBU module to the chassis See Figure 2 4
48. azardous results If the BBU leaks gives off a bad odor generates heat becomes discolored or deformed or in any way appears abnormal during use recharging or storage immediately remove it from the subsystem and stop using it If this is discovered when you first use the BBU return it to Raid Inc or your system vendor 2 4 General Installation Procedure Following all the instructions provided below can save installation time Detailed illustrated instructions for each component are given in the following sections A CAUTION To ensure that your system is correctly installed please follow the steps outlined below If you follow these steps installation will be fast and efficient If you do not follow these steps you may have incorrectly installed the hardware Q 9 Step I Unpack Unpack the subsystem and confirm that all the components on the Unpacking Checklist have been included 2 4 General Installation Procedure Chapter 2 Installation 7 Step 2 Install an optional BBU a battery backup unit is highly recommended for its protection to data integrity It should be installed prior to operating the subsystem See Section 2 8 Q Step3 Rack Cabinet installation If the subsystem is going to be installed in a rack or cabinet it should be installed prior to installing the hard drives Installing the subsystem into a rack or cabinet requires at least two 2 people Q Step 4 Install hard drives S
49. cables that are used to connect to a second host computer or external devices must be purchased separately Please see Chapter 4 for sample topologies and configuration options 2 1 Falcon2 8 12 BAY U320 SATA2 Installation Hardware Reference Manual 5 6 2 One 1 audio jack to DB9 cable is provided to facilitate the connection of the COMI port for local terminal emulation access to the array 3 Two 2 power cords are provided for the power connections to the power sources 4 The RJ 45 Ethernet cable for network management connection is a user supplied item Memory module If you wish to change the pre installed memory module a separately purchased module must be installed Please contact your vendor for a different memory module or consult the list of compatible modules BBU module If you wish to use a BBU module the module can be purchased separately 7 Rack installation The enclosure chassis can be installed into a rack cabinet using self purchased mounting rails or Raid Inc s 9272CEslide28 or 9272CEslide36 rails See Section 2 7 A printed copy of installation guide is provided with the slide rails package 2 3 Safety Precautions 2 3 1 Precautions and Instructions 1 Be sure the correct power range 100 120 or 220 240VAC is supplied by your rack cabinet UPS device or power outlet Thermal notice All drive trays even if they do not contain a hard drive must be installed into the enclo
50. connected turn the subsystem power on Replacing Controller Module Components Chapter 5 System Maintenance 5 3 Replacing or Upgrading Memory Modules 5 3 1 Memory Module Installation Overview The subsystems come with a pre installed 256MB or above DDR RAM DIMM module on the controller The controller supports one memory module for the capacity up to IGB If a DDR RAM DIMM modules with a different size is preferred or the original memory module has failed in some way the pre installed module must be removed and replaced by a new one Replacement and installation instructions are described fully below Oo The DIMM module is located on the controller board The controller board is a sensitive component and must be treated with care to avoid being damaged WARNING The controller board in the module contains sensitive components Please ensure that all anti static precautions stipulated above are strictly adhered to Only qualified engineers can replace a DIMM module 5 3 2 Selecting a Memory Module If the memory module mounted on the controller is going to be replaced the following factors should be considered when purchasing replacement modules Pre installed DIMM module The subsystem comes with a 256MB DDR RAM module pre installed on the controller board If you wish to change the size of the DIMM then a new separately purchased DIMM can be installed Oo DDR RAM DIMM modules supported The subsystems support
51. ction 4 6 host redundancy 4 7 hot swap mechanism 1 7 ASE SWABBABIE lt Bthponents 1 14 1 2 3 2 3 10 2 bus 1 13 Input Voltage A 1 international transportation regulation 1 10 K Key Components 1 3 Key Lock 5 16 LAN Port LED 3 4 LCD 4 10 LCD panel 1 7 LCD Panel 1 2 1 4 LCD Screen 4 10 LED 1 13 Index 1 1 Falcon2 8 amp 12 bay Installation and Hardware Reference Manual lower level 2 6 M media scan 4 11 memory module 4 7 mini SCSI connector 1 9 Model Variations 1 2 N normalized airflow 1 15 5 2 Null modem C 3 P Package dimensions A 1 PATA drives 2 11 path redundancy 4 6 4 7 Phillips head screwdriver 2 9 power cable 4 8 power cord 1 11 2 6 power down 4 11 power on 4 7 Power On 4 7 power socket 1 11 Power Supply Specifications A 4 power switch 1 11 pre installed components 2 6 PSU 1 2 1 5 1 6 1 11 5 1 5 9 PSU Bracket 5 9 PSU Module 3 3 R Rack Installation 2 2 Rackmounting 2 7 RAID Controller Unit 1 2 RAIDWatch 1 14 Rear Brackets 2 8 rear panel 1 5 1 6 1 7 Regenerating logical drive parity 4 11 2 Retention Latch 1 7 retention screws 5 8 RJ 45 cable 2 5 RJ 45 port 1 9 RS 232C Audio Jack serial port 1 10 S SATA drives 2 11 SCSI cable 4 1 sensors 3 8 Shutdown Controller 4 11 single host 4 6 startup sequence 4 10 static free 2 1 Status Check 4 9 System Dimens
52. e SATA based subsystems are equipped with two dual stack VHDCI connectors on the back of the enclosure See Figure 4 1 Each 68 pin VHDCI connector is specified as Channel In or Channel Out port SCSI Connection Overview 4 1 Falcon2 8 12 BAY U320 SATA2 Installation Hardware Reference Manual 4 1 3 CHO Out Figure 4 1 SCSI Connectors on the Controller Rear Panel SCSI Termination SCSI termination requires that the last device on the SCSI bus is terminated If the last device is not terminated or if devices other than the last are terminated erratic SCSI bus performance may occur The RAID controller comes with built in auto sense terminators You do not have to install an external terminator when the subsystem acts as the last device in the daisy chain configuration However you will need to disable the firmware setting for the on board terminator using the LCD keypad panel RS 232C terminal session or RAIDWatch management software if the IN and OUT ports are separately connected to servers and or a cascaded enclosure The firmware default for channel termination is set to enabled See the diagrams below for correct configurations and the configurations that may cause problems 4 2 SCSI Connection Overview Chapter 4 Connection and Operation Subsystem FW Deault Termination ON Auto sense Terminator ON Figure 4 2 Single Host Connection Correct Connection
53. e that the hard drive is secured to the drive tray Make sure the key lock is in the unlocked position The key lock is unlocked if the groove on its face is in a horizontal orientation If the groove is in a vertical position as shown in Figure 2 5 then the key lock is locked and the front flap on the drive tray cannot be opened 2 12 Drive Tray Installation Chapter 2 Installation Key lock Release ug Button Figure 2 5 Front View of an Individual Drive Tray NO Q Step2 Open the front flap on the drive tray See Figure 2 6 To open the flap push the release button shown in Figure 2 7 on the front bezel The front flap will open in an upward direction Figure 2 6 Opening Drive Tray Front Flap Q Step3 Align the drive tray with the slot in which you wish to insert it Make sure that it is resting on the rails inside the module slot Once the drive tray is lined up with the slot gently slide it in This should be done smoothly and gently Figure 2 7 Installing a Drive Tray Q Step 4 Close the front flap on the drive tray Make sure the front flap is closed properly Closing the front flap ensures that the drive tray is firmly connected to the corresponding connector on the backplane board If the front flap is not closed properly the connection between the HDD and the subsystem will not be secure DO NOT slam the drive tray into place The connector pins might be damaged If the front flap is not c
54. een installed into the subsystem Cable connections The host ports on the subsystem have been correctly connected to host computer s o Power cables The power cords have been connected to the PSU modules on the subsystem and plugged into main power Ambient temperature All the subsystem components have been acclimated to the surrounding temperature 4 3 2 Power On Sequence When powering on the ES subsystem please follow the steps below 1 Power on any expansion enclosures if applied If you connect any expansion enclosures to the subsystem power on those expansion enclosures before powering on the subsystem 2 Power the subsystem The subsystem should be powered on before the host computers The power on procedure for the subsystem is described in Section 4 3 3 3 Host computers Host computers should be the last devices that are turned on Please refer to the documentation that came with your host computers to see its own power on procedure 4 3 3 Power On Procedure 1 Plug in all power cords to the power connectors located at the rear of the subsystem Use the power cables that came with the subsystem to connect the subsystem to the power outlet separate power sources or UPS devices 2 Turn on the power supply switches for both power supply units 3 The subsystem is now turned on and the self test will start automatically 4 The Power LED on the front LCD panel will turn blue See Figure 4
55. ent Specification SATA drive SMART Parity Yes support Battery Back up Option Yes ISEMS Simple Enclosure Management Yes Service via Interface Automatic Drive Failure D Yes etection R te Logical Dri egenerate Logical Drive Yes Bad Block Reassignment Yes Automatic Rebuild upon Failed Drive Failed Drive Replacement a Automatic Rebuild on Spare 1 Yes Drives Manual Clone of Suspected Yes RAID Management A 5 Falcon2 8 12 BAY U320 SATA2 Installation Hardware Reference Manual A 6 Concurrent rebuild on Multiple Drives in a RAID 0 1 Logical Drive Yes Salvage the 2 Temporarily Failed Drive in a RAID 1 3 or 5 Logical Drive Yes Salvage the 1 Temporarily Failed Drive in a RAID 0 Logical Drive Yes Fault Tolerance Management Appendix B opare Parts and Accessories B 1 Spare Parts B 1 1 Spare Parts Overview Except the RAID controller module all the active components in the subsystems can be replaced while the system is running If any of these components fails then it can if configured in a fully redundant mode be hot swapped Spare parts for the subsystems can be ordered separately This section lists the model names for the different spare parts B 1 2 Spare Parts List Except the controller module the spare parts shown below are common to both the FALCON 8 bay and the FALCON2 12 bay models
56. eparately purchased SATA II hard drives must be individually installed into the drive trays See Section 2 9 2 Q 9 Step5 Install drive trays After the hard drives have been installed into the drive trays the drive trays must be installed into the enclosure itself See Section 2 10 Q Step 6 Cable connection Use the power cords that came with the subsystem to connect the subsystem to the main power source Use self purchased SCSI cables see Chapter 4 for more details to connect host ports to servers Q Step 7 Power up Once the components have been properly installed and all cables are properly connected you can power up the subsystem and configure the RAID array See Section 4 4 2 4 1 Installation Procedure Flowchart Figure 2 1 shows a flowchart of the installation procedure As you complete each step check off the Done box on the right Please use this flowchart in conjunction with the instructions that follow General Installation Procedure 2 5 Falcon2 8 12 BAY U320 SATA2 Installation Hardware Reference Manual Step 1 Unpack Done h Install BBU Done gt Rack Cabinet Installation Done 4 Hard Drive Installation Done Drive Tray Installation Done Step 6 Cable Connection Done s Power Up Done Figure 2 1 Installation Procedure Flowchart 2 5 Unpacking the Subsystem 2 6 Use the unpacking checklist
57. eplaced Table 3 7 Cooling Fan Module LED Definitions The subsystem has a novel approach to stabilizing the temperature within the subsystem When the sensors within the enclosure detect critical working conditions such as high ambient temperature or the failure of any cooling or PSU module the system will turn the cooling fans to high speed to extract more heat Once the ambient temperature cools down to normal or the faulty module has been replaced the cooling fans return to normal speed 3 3 Audible Alarm Different subsystem environmental and operational parameters 1 temperature etc have been assigned a range of values between which they can fluctuate If either the upper or lower thresholds are exceeded an audible alarm will automatically be triggered The alarm will also be triggered when an active component of the subsystem fails If the subsystem manager is onsite and hears the alarm the manager will have to read the error message on the LCD screen or the PC terminal in order to determine what has triggered the alarm After determining what has occurred the subsystem manager must take appropriate actions to rectify the problem WARNING When an alarm is triggered it is necessary for you to determine the problem If the audible alarm is ignored and the problem is not rectified unexpected damages may occur udible Alarm Chapter 3 Monitoring 3 3 1 Default Threshold Values 59 NOTE The th
58. ess be turned on If the subsystem boots up correctly then the ATTEN LED will be turned off after the boot up procedure is complete Status indicating LEDs 3 5 Falcon2 8 12 BAY U320 SATA2 Installation Hardware Reference Manual 3 2 5 Drive Tray LEDs Two LED indicators are located on the right side of each drive tray See Figure 3 4 Refer to Table 3 5 for LED definitions When notified by a drive failure message you should check the drive tray indicators to find the correct location of the failed drive Replacing the wrong drive can cause fatal failure of a logical array Drive Busy LED Power Status LED Figure 3 4 Drive Tray LEDs LED Name Color Status DriveBusy Blue ON indicates read write activity on the drive OFF indicates there is no read write activity on the drive Power Red GREEN indicates that power is being supplied to the Status Green drive OFF indicates no power is being supplied to the drive or the drive tray is not properly installed RED indicates drive failure or faults have occurred Table 3 5 Drive Tray LED Definitions 3 6 Status indicating LEDs Chapter 3 Monitoring 3 2 6 BBU Module LED The BBU module has an LED on its faceplate See Figure 3 5 The function is the same as the fifth LED on the controller module The LED is off when the BBU is functioning normally and is able to sustain the cache memory The LED flashes to indicate the BBU is
59. following subsystem elements are interfaced to the RAID controller over a non user serviceable I2C bus e Cooling fan modules e PSUs d Temperature Sensors 1 3 2 LED Indicators The following active components come with LEDs to indicate the status of the individual components e RAID controller LCD panel Cooling fan module e PSU module e module Drive trays 1 3 3 Firmware and RAIDWatch GUI Firmware The firmware is pre installed software that is used to configure the subsystem The firmware can be accessed either through the LCD keypad panel or a Subsystem Monitoring 1 13 Falcon2 8 12 BAY U320 SATA2 Installation Hardware Reference Manual 1 3 4 terminal emulation program running on a management computer that is connected to the subsystem s serial port RAIDWatch RAIDWatch is a premier web based graphical user interface GUI that can be installed on a remote computer and is used to access the array through LAN or the Internet The manager communicates with the array via the connection of the existing host interface or Ethernet link to the RJ 45 LAN port Audible Alarms The subsystems come with audible alarms that are triggered when certain active components fail or when certain controller or subsystem thresholds are exceeded If you hear hastily repeated beep tones from the subsystems it is imperative that you immediately determine and rectify the problem Event notification messages indicate
60. glitches that might occur while removing or installing these modules LCD Panel Figure 1 11 Opening the Front Handle The LCD panel shown in Figure 1 11 consists of a 16 characters x 2 rows LCD screen with push buttons a mute button and LED status indicators The LCD front panel provides full access to all array configurations and monitoring After powering up the subsystem the initial screen will show the subsystem model name A different name can be manually assigned to the subsystem or different drive arrays This will enable easier identification in a topology consisting of numerous arrays Figure 1 12 Front Panel Retention Latch To access drive bays in the left or right hand side column first flip the retention latches see Figure 1 12 on the enclosure front handles and then swing the handles to the left and right hand sides To close the handles see Figure 1 13 swing the handles toward the system gently press the handles until a click is heard The latches will keep the handles in place bsystem Components E Falcon2 8 12 BAY U320 SATA2 Installation Hardware Reference Manual Figure 1 13 Closing the Front Handles 1 2 2 Drive Trays The subsystems come with 12 or 8 drive trays see Figure 1 14 designed to accommodate separately purchased standard l inch pitch 3 5 inch disk drives The drive bays are accessed from the enclosure front Two LED s on the front of the t
61. housed in an enclosure that is 4 bays wide and 3 or 2 bays high When viewed from the front drive bays slots are numbered I to 12 See Figure 1 7 or 1 to 8 See Figure 1 8 from the left to the right and then from the top to the bottom Figure 1 8 Falcon2 8 bay Drive Bays Numbering Sequence 1 1 3 5 Rear Panel Overview Product Overview The rear section of the subsystems are accessed through the rear panel and is reserved for a single RAID controller module one 1 battery backup unit BBU two 2 power supply units PSUs and three 3 12 BAY or two 2 8 BAY cooling fan modules The subsystem rear views are shown in Figure 1 9 and Figure 1 10 A description of each rear panel component is given in the proceeding discussions 1 5 Falcon2 8 12 BAY U320 SATA2 Installation Hardware Reference Manual Optional BBU Controller Module PSU Cooling Modules Figure 1 9 Rear View FALCON2 12 BAY Subsystem Optional BBU PSU Controller Module PSU Cooling Modules Figure 1 10 Rear View FALCON2 8 BAY Subsystem The rear panels shown above are designed to accommodate the following components RAID controller module The controller module contains a controller main board and a pre installed DDR DIMM module e Power Supply Unit PSU The PSU is used to provide power to the subsystem e BBU modu
62. hutdown when cooling is lost or elevated temperature is detected over voltage protection is also available Cooling Fans Two fans for each unit inside PSU A 5 Cooling Module Specifications A 4 Specification Speed High or low rotation speed controlled by firmware Max Air Flow each module High speed 31 8 CFM Low speed 20 1 CFM Input Power 9 3 12W max Rated Voltage DC 12V Operating 10 to 60 C Temperature Storage 20 to 70 C Drive Tray Specifications Appendix A Subsystem Features A 6 RAID Management Specification LCD keypad panel e Text based firmware embedded utility over RS 232C connection through the included audio jack Configuration to DB 9 serial cable The RAIDWatch Manager program using Ethernet connection Performance Y Monitoring E Remote Control and Sue Yes Monitoring Event Notification Yes via RAIDWatch s sub modules Configuration Client or NPC Management In band over Ethernet or RS 232C Connection Configuration on Disk Configuration data stored on disk drives for logical drive assemblies to exist after controller replacement basic settings e g channel mode settings are stored on NVRAM Failure Indicator Via audible alarm LCD keypad panel RAIDWatch Manager session event notifications or event prompts on terminal emulation A 7 Fault Tolerance Managem
63. ing two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Warning A shielded power cord is required in order to meet FCC emission limits and also to prevent interference to nearby radio and television reception Use only shielded cables to connect I O devices to this equipment You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment C This deviceisin conformity with the EMC CB Certified Worldwide This device meets the requirements of the CB standard for electrical equipment with regard to establishing a satisfactory level of safety for persons using the device and for the area surrounding the apparatus This standard covers only safety aspects of the above apparatus it does not cover other matters such as style or performance Falcon2 8 12 BAY U320 SATA2 Installation Hardware Reference Manual Table of Contents CONTACT INFORMATION aina II WARNINGS AND CERTIFICATIONS IV SAFETY PRECAUTIONS ie e D REC IB d Precautions and Instructions eie a Ram n emi ba I ea OD A PO E de ESD Precautions ABOUT THIS MANUAL WHO SHOULD READ THIS MANUAL Related Documentation
64. ions A 1 System Weight A 2 T terminal emulation program 1 14 terminal management 1 10 threshold values 3 9 U under charge 3 4 upper level 2 6 V ventilation clearance 2 2 W Warning Alarms A 2 X XOR A 3 Index
65. ks 2 9 2 8 1 BBU Module Installation Overview esee nennen nennen nennen 2 9 2 82 Installation Procedure 5 n eec trt p e t tr n Oe tae EE A CAVES 2 9 HARD DRIVE INSTALLATION 2 9 1 Hard Drive Installation Pre requisites sese enne 2 11 2 92 Dnve Installation cete orca rn teen c roce On Ce rec re EL E E 2 11 2 10 DRIVE TRAY 5 2 2 24 200 0000000000800000000000000000000000 2 12 CHAPTER 3 SYSTEM MONITORING nnessoreeveesenvevennennenesnennensenennsnssnnensenenseneee 3 1 SUBSYSTEM MONITORING OVERVIEW csccccsssessecescesseceseecoscessecessscoesessecasensecseecesecesseesaee ses 3 2 STATUS INDICATING SEERE ES E E iSe 3 2 1 Brief Overview of the LEDs 3 2 2 Controller Module LEDS 3 23 Ethernet LEDS erem e a inv 32 4 CD Keypad ete tie ere eie i 323 Drive Itay EBDS a eere ER i Hh 43 276 BBU Module EBD ans S cea eet een o aree a Hb e ep o E e es ede 327 PSU ED Musee o NN E 3 2 8 Coohng Fan Module LED re eri perpe edenda 3 3 AUDIBEE ALARM hue 3 3 1 Default Threshold Values sees eenne nennen rennen nnne 3 32 Failed Devices 34 MONITORING CHAPTER 4 SYSTEM CONNECTION AND 4 1 4 1 SCSICONNECTIO
66. le A BBU comes as an optional module which provides the protective implementation to cached data and unless deselected when purchasing the subsystems is installed into the module slot located at the upper left corner of the controller module Cooling fan module The redundant cooling fan module is used to ventilate the subsystem and to reduce the temperature within the subsystem The 12 bay model has an additional cooling module installed in the bottom module bay 22 NOTE Each of the power supplies on the sides of the enclosure houses one cooling fan module in a retrievable canister When a power supply is removed the cooling module is also removed Therefore replace the power supply unit as fast as possible whenever it becomes necessary Cooling fan modules can be independently removed from the chassis without affecting PSU operation Product Overview 5 Chapter 1 Introduction 1 1 3 6 Backplane Board An integrated backplane board separates the front and rear sections of the subsystems The PCB board provides traces for logic level signal traces and low voltage power paths It contains no user serviceable components 1 2 Subsystem Components u 1 2 1 All the active components on the subsystems can be accessed through either the front or rear panel The modular design of the active components facilitates their easy installation and removal Hot swap mechanisms are incorporated to eliminate power surges and signal
67. les e 1 backplane 2 6 2 Uninstalled Components You must install the following components e Hard drives separately purchased disk drives SCSI cables e separately purchased BBU BBU is shipped in a different package 2 7 Rackmounting The subsystem is easily installed into a standard 19 inch rack cabinet using the mounting holes on the sides of chassis The enclosure chassis can be installed using self purchased mounting rails or Raid Inc s 9272CEslide28 and 9272CEslide36 rails 2 7 4 Considerations for Installation Site and Chassis Make sure you have an appropriate site location and cables prepared with adequate lengths to connect to main power and other devices At least two people will be required to install the chassis Disk drives should only be installed after the chassis is properly mounted The chassis can weigh about 24Kgs without disk drives following tools are necessary for mounting the chassis f 4 Phillips head screwdriver Installation Overview 2 7 Falcon2 8 12 BAY U320 SATA2 Installation Hardware Reference Manual f Wrenches may be necessary depending on the rack type Use the included M5 or M6 screws for securing the chassis through its front mounting ears More details about the use of optional slide rails are given in the Installation Guide that came with the slide rail package 2 7 2 Mounting Holes Positions Integrators may design their own brackets or slide rail
68. losed properly the connection between the hard drive and the subsystem will not be secure Drive Tray Installation 2 13 Falcon2 8 12 BAY U320 SATA2 Installation Hardware Reference Manual 2 14 Q Step 5 cz Q Step 6 Lock the flap into place by turning the key lock until the groove on its face is pointing down vertical orientation See Figure 2 8 Figure 2 8 Drive Tray Key lock Rotation Once all drive trays are installed the RAID subsystem will poll the drive channels and recognize the drives and scan them in automatically When powered up you should check the LEDs on drive bezels to ensure all drives are receiving power and are functional All drive LEDs should be solid green after the initialization stage Chapter 3 System Monitoring This chapter provides information on how to monitor the 12 BAY and 8 BAY RAID subsystems 3 1 Subsystem Monitoring Overview Both the Falcon2 8 bay and FALCON2 12 BAY subsystems are equipped with a variety of self monitoring features that help to keep subsystem managers informed of the subsystem operational status These monitoring features provide vital feedback to help you maintain the operational integrity of the subsystem Prompt response to warnings and subsystem component failure notifications will ensure safe operation of the subsystem and help ensure the longevity of the subsystems Self monitoring features include Firmware FW The RAID controllers in the s
69. memory module The RAID controller is built of sensitive components and unnecessary tampering can damage the controller Controller Module Interfaces The subsystems provide external interfaces to host computers and management station s through the RAID controller s rear side faceplate as shown in Figure 1 15 Note that the rear facing faceplates of the 12 BAY and 8 BAY models look identical 1 Ready 2 Hsy Bsy 3 Dry Bsy 00 880 4 5 CD BBU CHO Out CH1 Out Figure 1 15 Controller Module Faceplate Host Ports SCSI 320 Host Ports Two SCSI 320 host channels connect the subsystem to the host computers equipped with SCSI 320 compatible adapters through the dual stack VHDCI connectors The dual stack connectors facilitate cascade connections for configurations such as host clustering or cascading with another RAID subsystem 2 NOTE This subsystems come with preset configurations for channel mode and channel ID settings and should be sufficient for most applications Ethernet Port All controller modules on the subsystems come with a single 10 100BasedT RJ 45 Ethernet port The Ethernet port is used for local or remote management through the network using the RAIDWatch GUI manager or Telnet protocol Subsystem Components 1 9 Falcon2 8 12 BAY U320 SATA2 Installation Hardware Reference Manual 1 2 4 COM Port All controller modules come with one RS 232C audio jack serial port The serial port is
70. n Overview 4 3 Falcon2 8 12 BAY U320 SATA2 Installation Hardware Reference Manual Using the LCD Keypad Panel Figure 4 5 LCD Keypad Navigation Flow Terminato Terminator Configuration over Hyper Terminal Q ch1 v vig On 160 0MHz wide v v 4 view and edit scsi Id SATA v 5 E w Disable Channel Terminator s 6 p V v Yes No v 7 8 Drive AUTO SATA 9 Drive AUTO SATA 10 Drive AUTO SATA Figure 4 6 The Terminator Option on Terminal Screen Select from Main Menu View and Edit Channels press ENTER on a channel you wish to change its termination mode and select SCSI Terminator by pressing ENTER Depending on the current setting select Yes or press ESC to complete the configuration process 4 4 SCSI Connection Overview Chapter 4 Connection and Operation Via RAIDWatch GUI Host Channel Channel 0 Host SCSI Speed 0 Miz Channel 1 Host SCSI Speed 0 MHz Parameters Current Transfer Clock 0 MHz Default Transfer Clock 60 MHz v Current Transfer Width Narrow Default Transfer Width Wide h Termination Enabled Disabled Parity Check o Enabled G Disabled Ea Figure 4 7 The Terminator Option in RAIDWatch Screen Select from RAIDWatch s navigation tree Configuration Channel and click on a channel host you wish to change its termination mode and click on one
71. n the replacement will be made in order to minimize the overall disruption to service Replacing or Upgrading Memory Modules 5 7 Falcon2 8 12 BAY U320 SATA2 Installation Hardware Reference Manual 5 4 Replacing a Faulty BBU 2 IMPORTANT The BBU is hot swappable can be replaced while the subsystem is running However a new module will only be recognized after a subsystem reset Carefully select the time when the reset will be made in order to minimize the overall disruption to service To replace a faulty BBU please follow these steps S 9 Step I Remove the faulty BBU module from the chassis BBU module is secured to the chassis with two 2 spring screws These screws must be loosened To loosen turn the screws counterclockwise See Figure 5 4 Figure 4 Remove the BBU Retention Screws Q Step 2 Install the new BBU module After the faulty BBU module has been removed the new BBU module can be installed To do this align the BBU module with the empty slot and then gently push the BBU module into the slot See Figure 5 5 Figure 5 Install the BBU Module CN Q Step 3 Secure the BBU module to the enclosure Tighten the two 2 spring screws as shown above on the back of the BBU module 5 8 Replacing a Faulty BBU Chapter 5 System Maintenance N Q Step 4 Once the new BBU module is correctly installed into the subsystem the LED should start flashing indicates the BBU is being charged
72. ng fan modules missing Whenever a cooling fan module fails the system is at risk of sustaining irreparable damage Keep a failed module in its enclosure bay until a replacement unit is in hand 5 6 2 Replacing a Cooling Fan Module The cooling fan modules are secured to the chassis with two black latches located on the rear of the module To replace the cooling fan module please follow these steps Te Replacing a Failed Cooling Fan Module Chapter 5 System Maintenance 9 Step I To remove the cooling fan module Squeeze both side latches towards the center of the cooling fan module and gently withdraw the cooling fan module from the subsystem by gently pulling on the silver handle at the bottom See Figure 5 10 Retention latch a Retention latch Release the module using the latches Figure 5 10 Removing the Cooling Fan Module WARNING Forcing or slamming a module into place can damage the connector pins on the module itself or that on the subsystem backplane Q Step2 Install the new cooling fan module Line the new module up with the slot into which it will be inserted and then gently push it into the chassis The latches will hold the module in place 5 7 Drive Tray Maintenance 5 7 1 Notes on Hard Drive Maintenance 5 Oo Hot swappable drive trays The drive trays are all hot swappable If a hard drive fails it can be replaced while the subsystem is still running Forearm handles
73. r Faceplate Status indicating LEDs 3 3 Falcon2 8 12 BAY U320 SATA2 Installation Hardware Reference Manual LED Name Color Status 1 Controller Green ON Indicates controller is active and Ready operating normally FLASHING Indicates controller initialization is taking place OFF Controller is not ready for operation 2 Hst Bsy Green FLASHING Activities on the host ports Host Ports OFF No activities on the host ports Busy 3 Drv Bsy Green FLASHING Activities on the drive side Drive Busy OFF No activities on the drive side 4 C Dirty Amber ON Indicates that data is currently being cached in memory or is being held up by Cache Dirty the BBU during a system power loss 5 BBU Fail Amber ON Indicates the BBU has failed and cannot sustain cached data OFF Indicates the BBU can sustain cached data in memory FLASHING The BBU is charging NOTE The BBU is considered as an optional module Ifa BBU has not been installed then this LED is always off 3 2 3 Ethernet Port LEDs Table 3 2 Controller Module LED Definitions Both 12 BAY and 8 BAY subsystems come with a RS 232C audio jack serial port that can be used to assign a permanent IP to the subsystems After a permanent IP address has been assigned an Ethernet cable can be used to connect the RJ 45 Ethernet port to a network hub or router This enables you to manage your subsystem locally or remotely over TCP IP See Figure
74. ray are used to indicate the drive status A key lock on each drive tray secures the hard drive in place while an easily accessible release button ensures fast and efficient drive hot swapping Key lock Release LED Indicators Button Figure 1 14 Drive Tray Front View PN 9273CDTray Drive Tray Module WARNING Be careful not to warp twist or contort the drive tray in any way e g by dropping it or resting heavy objects on it The drive tray has been customized to fit into the drive bays in the subsystem If the drive bay superstructure is deformed or altered the drive trays may not fit into the drive bay 1 2 3 The RAID Controller Module 12 bay FALCON2 A PN 82AU24GD12 M2 w 256MB DDR DIMM 12 bay FALCON2 A PN 82AU24GDI2 w o DDR DIMM 8 bay FALCON2 A PN 82AU24GD08 M2 w 256MB DDR DIMM 8 bay FALCON2 A PN 82AU24GD08 w o DDR DIMM The RAID controller module contains a main circuit board a preinstalled 256MB capacity or above DDR RAM DIMM module and the necessary support interfaces 1 8 Subsystem Components Chapter 1 Introduction The controller module contains no user serviceable components Except when replacing a faulty unit or installing upgrading the cache memory inside the controller module should never be removed or opened WARNING Although the RAID controller can be removed the only time you should touch the controller itself is to replace the memory module or to install the
75. re monitored through an serial bus If any of these modules fails the failure will be detected and you will be notified via the various methods described above 3 10 I2C Monitoring Chapter 4 Connection and Operation Chapter 4 oystem Connection and Operation This chapter introduces sample topologies configuration options and server connections for the Falcon2 subsystems and discusses both the power on and power off procedures 4 1 SCSI Connection Overview The Falcon2 12 BAY and 8 BAY subsystems support 2 SCSI host channels and 2 dual stack connectors featuring support for SCSI 320 protocol also known as Ultra 320 the latest iteration of the SCSI drive interface standard The SCSI 320 enables maximum data transfer rates up to 320MB second per channel from host computers to the subsystems or expansion systems This is twice the bandwidth as the Ultra160 standard allowing you optimal performance and flexibility with configuring storage applications 4 1 4 SCSI Cables One SCSI cable 9270UJBODCab is provided with each subsystem for host connection If you wish to connect the second host channel a second cable must be separately purchased Purchase only high quality SCSI 320 cables from a reputable manufacturer To ensure optimum performance it is necessary to use proper high quality SCSI 320 compatible cables Failure to do so will result in downgraded performance 4 1 2 SCSI Port on the Controller Rear Panel Th
76. rectify the problem Failure to act in a properly specified manner to a system event like overheating can cause severe and permanent damage to the subsystem 3 2 Subsystem Monitoring Overview Chapter 3 Monitoring 3 2 Status indicating LEDs 3 2 1 Brief Overview of the LEDs The following devices come with LEDs that inform subsystem managers about the operational status of the component on which they are mounted The Falcon2 subsystems feature status indicating LEDs distributed over the active components in the following ways Component LED s per Unit Total LEDs Definition Drive Trays 2 24 12bay See Section 3 2 5 16 8 bay Controller Module 5 5 See Section 3 2 2 Ethernet Ports 2 2 See Section 3 2 3 BBU Module if BBU 1 1 See Section 3 2 6 is installed PSU Module 1 2 See Section 3 2 7 LCD Keypad Panel 3 3 See Section 3 2 4 Cooling Module 1 3 12 bay See Section 3 2 8 2 8 bay Table 3 1 LED Distribution LED definitions are given in the following sections 3 2 2 Controller Module LEDs The rear facing faceplate of the RAID controller module is shown in Figure 3 1 for model FALCON2 12 BAY The rear facing faceplates on the two models look identical The LEDs are numbered from 1 to 5 There are two more LEDs on the Ethernet port The definitions are shown in Table 3 2 below 1 Ready 4 C Dirty 2 Hsy Bsy 5 BBU Fail CHO Out Figure 3 1 FALCON2 12 BAY Controlle
77. reshold values listed below are used to trigger a warning event and sound the alarm A different value set is reserved for triggering the cooling fans to operate at a high rotation speed The fan speed value set is not user configurable Table 3 8 shows the default threshold values for the subsystem If any of these values are surpassed the alarm will sound Board Temperature 5 C Enclosure Ambient 40 C 0 C Temperature Table 3 8 Default Threshold Values The controller self monitoring thresholds in Table 3 8 are the default threshold values To change these pre set values please refer to the Generic Operation Manual that came with your system The values set for the subsystem s ambient temperature are pre configured before shipping and cannot be changed 3 3 2 Failed Devices The audible alarm will be triggered if any of the following devices fail e Cooling fan modules e PSU modules e modules e M Hard drives Components on the RAID controller WS NOTE If the temperature exceeds a preset threshold the BBU charger circuits will stop charging You will then receive a message that says Thermal Shutdown Enter Sleep Mode When the temperature falls back within normal range the battery will resume charging Audible Alarm 3 9 Falcon2 8 12 BAY U320 SATA2 Installation Hardware Reference Manual 3 4 12C Monitoring Module presence detection and the general working status of cooling fan and other modules a
78. s using the twenty two 22 mounting holes on the sides of chassis There are six 6 mounting holes with six 6 M4 nuts near the end of the chassis on each side Shown below are the locations of these mounting holes See the arrow marks in Figure 2 1 See the next diagram for another group of mounting holes on a horizontal line Figure 2 1 Enclosure Side Mounting Holes 1 e Figure 2 2 shows holes that are designed for slide rail options There are five 5 mounting holes for 46 32 screws on the sides of the enclosure for use with slide rails purchased separately from Raid Inc or other vendors You may purchase Raid Inc s slide rail options P N 9272CEslide28 amp 9272CEslide36 For information on installing the chassis using the slide rails please refer to the Installation Guide that came with the kit PPP P P x Ww Figure 2 2 Enclosure Side Mounting Holes 2 e Use 5 or M6 pan head screws to secure the chassis to the front cabinet posts The front ear holes are shown in Figure 2 3 Figure 2 3 Front Ear Holes 2 8 Rackmounting Chapter 2 Installation 2 8 BBU Installation 2 8 1 BBU Module Installation Overview The BBU module is an optional item that can sustain cached data in the event of a power outage or in the unlikely event that both PSUs have failed Purchasing and installing a BBU is highly recommended The optional BBU provides additional d
79. st be unlocked See Figure 5 13 To do this turn the key lock on the front of the drive tray until the groove on its face is in a horizontal orientation Drive Tray Maintenance 5 15 Falcon2 8 12 BAY U320 SATA2 Installation Hardware Reference Manual Figure 5 13 Drive Tray Key Lock Rotation 9 Step4 Remove the drive tray along with the hard drive in it Once the drive tray is dislodged from the chassis gently and carefully withdraw the drive tray from the chassis Q Step5 Remove the hard drive from the drive tray Loosen the four retention screws two on each side to remove the hard drive from the drive tray 1 Step 6 Install the new hard drive Please refer to the complete hard drive installation procedures in Section 2 9 Figure 5 14 Drive Tray Retention Screws amp 9 Step 7 If the failed drive is a member of a RAID 1 3 or 5 array once it is replaced the subsystem should immediately start to rebuild the array The drive activity LEDs should start to flash 5 16 Drive Tray Maintenance Appendix A oubsystem Specifications A 1 Technical Specifications Environmental Specifications Humidity 5 to 95 non condensing operating and non operating Operating 0 to 40 C Temperature Non operating 40 to 60 C Altitude Sea level to 12 000ft operating Sea level to 20 000ft non operating Power Requirements 115VAC 6A
80. sufficient for maintaining efficient airflow across components Under the following conditions cooling fans raise their rotation speed to increase the airflow 1 Component Failure if another cooling fan module a PSU or a temperature sensor fails the remaining cooling fan s automatically raises its rotation speed 2 Elevated Temperature if the temperature breaches the upper threshold set for any of the interior temperature sensors the cooling fans automatically raises its rotation speed 3 During the subsystem initialization stage the cooling fans operate at the high speed and return to lower speed once the initialization process is completed and no erroneous condition is detected 1 12 Subsystem Components Chapter 1 Introduction NOTE There are two values set for the upper temperature thresholds One is set for event notification and the other triggering higher fan rotation speed The preset value for event notification can be changed using the firmware embedded configuration utility while the fan speed trigger is not a user s option Please refer to the Generic Operation Manual for the options with event notification values 1 3 Subsystem Monitoring The SATA based RAID subsystems come with a number of different monitoring methods that provide you with continual updates on the status of the system and individual components The following monitoring features are included in the subsystem 1 3 1 12C Bus The
81. sure Leaving a drive bay or module slot open will severely affect the airflow efficiency within the enclosure and will consequently lead to system overheating Keep a faulty module in place until you have a replacement unit and you are ready to replace it An enclosure without disk drives can weigh over 25 kilograms Two 2 people are required to install or relocate the subsystem To avoid damage to disk drives drives should be removed from the enclosure before moving the subsystem Handle the system modules by the retention screws extraction levers or the modules metal frames faceplates only Avoid touching the PCB boards connector pins and soldered surfaces Airflow considerations The subsystem requires an airflow clearance especially on the front and rear For proper ventilation a minimum of 2 5cm is required between the front of the enclosure and rack cover a minimum of 5cm is required between the enclosure and end of the rack 2 2 Safety Precautions Chapter 2 Installation 6 None of the covers or replaceable modules should be removed in order to maintain compliance with safety emission or thermal requirements 7 Always secure every enclosure module by its retaining screws or make sure it is held in place by its latches 8 Always make sure the subsystem has a safe electrical earth connection via power cords or chassis ground by the rack cabinet 9 Be sure that the rack cabinet in which the subsystem chassis is
82. the failed controller in for repair When replacing the controller module it must be remembered that the controller board is one of the most sensitive components in the subsystem All previously stipulated safety precautions see Chapter 2 must be strictly adhered to Failure to adhere to these precautions can result in permanent damage to the controller board resulting in lengthy delays Prior to replacing the controller module it is imperative for your own safety to be sure no power is being supplied to the system 5 2 3 Removing the Controller Module To remove the controller module ue Q Step 1 Stop host I Os or host applications to avoid losing data or causing data inconsistency 9 Step 2 Turn the subsystem power off possible power off the subsystem in the way described in Chapter 4 1f it is not possible to do this turn off both PSU modules and disconnect the power cords Q Step 3 Disconnect all cables There may be a number of different cables attached to the controller module These cables could include SCSI cables for host connections an RS 232C audio jack cable for serial port connection and an Ethernet cable for network connection Prior to removing the controller module all these cables should be removed amp Q Step 4 Loosen the retention hand screws Hard screws are located on both sides of the RAID controller s faceplate Press these screws and use a Phillips screwdriver to loosen them
83. ubsystems come with pre installed FW The FW can be accessed using either the LCD keypad panel or a PC running terminal software through the RS 232C audio jack serial port Device status information can be obtained from the FW The FW capabilities have been fully described in the Generic Operation Manual that came with your subsystems Please refer to this manual for further information RAIDWatch RAIDWatch is a fully integrated Java based Graphical User Interface GUI that came with the subsystem and can be used to monitor and maintain the subsystem using web browsers Connection to a RAIDWatch station is made using the existing Ethernet ports The RAIDWatch Panel View can be customized to show a direct graphical representation of the subsystem in the content panel of the RAIDWatch screen Panel View allows you to quickly determine the operational status of critical components Detailed information for the RAIDWatch manager is given in the RAIDWatch User s Manual included in the Product Utility CD that came with your subsystem e Configuration Client The powerful Configuration Client sub module can be used to keep you informed of system events via a variety of communication methods like email LAN broadcast fax pager MSN messenger ICQ and SMS The sub module runs as an independent program from RAIDWatch main program The Configuration Client helps prevent blind time and keeps you constantly informed as to the status of the
84. ugh the life expectancy of a BBU is determined by the times it has been charged or discharged a BBU can approximately last for one year If the battery recharge time is obviously longer than the suggested 12 hours or if the fault LED is lit replace the battery Safety Precautions 25 Falcon2 8 12 BAY U320 SATA2 Installation Hardware Reference Manual Install or replace the BBU module only with a BBU module supplied by your subsystem vendor Use of battery cells provided by another source will void our warranty e Always dispose of discharged or used batteries in an ecologically responsible manner Dispose used BBUs at authorized battery disposal sites only e Do not use nor leave the BBU near a heat source or direct sunlight Heat can melt the insulation and damage other safety features of battery cells possibly leading it to acid leak and result in flames or explosion Do not immerse the BBU in water nor allow it to get wet Its protective features can be damaged Abnormal chemical reactions may occur possibly causing functional defects acid leak and other hazardous results Do not disassemble or modify the BBU If disassembled the BBU could leak acid overheat emit smoke burst and or ignite Do not pierce the BBU with a sharp object strike it with a hammer step on it or throw it These actions could damage or deform it internal short circuiting can occur possibly causing functional defects acid leaks and other h
85. used for local access to the system embedded configuration utility over the included serial port cable DIMM Module The controller module comes with a preinstalled 256MB capacity or above DDR RAM DIMM module and can support a larger capacity up to 2GB The DIMM module is mounted in an easily accessible location on the controller board However when the DIMM module is being changed the controller module must be removed from the subsystem chassis Battery Backup Unit PN 9273CBT C An optional separately purchased Li ION battery backup unit BBU module can sustain cache memory for days after a power failure If you purchased a BBU it will be installed on the upper left corner of the controller module in the rear of subsystem chassis Please refer to Chapter 2 for installation details Battery Pack Retention lt Screws Figure 1 16 BBU Module In accordance with international transportation regulations the BBU module is only charged to between 35 and 45 of its total capacity when shipped Therefore when powering on the subsystem for the first time see Section 4 4 the BBU will begin to charge its batteries to their full capacity It normally requires approximately twelve 12 hours for the battery to be fully charged If the battery is not fully charged after twelve 12 hours its LED is still flashing there is a problem with the BBU module and you should contact your subsystem vendor immediately While the batter
86. y is being charged the LED on the BBU rear panel and the fifth LED on the controller module will flash See Chapter 3 2 6 for details on the LED indicators You can check the status of the battery s charge via RAIDWatch manager or the firmware utility screen 1 10 Subsystem Components Chapter 1 Introduction 1 2 5 Power Supply Units PN 9272CPSU 0011 The SATA based Falcon2 subsystems are equipped with two 2 redundant hot swappable 2U 350W power supply unit PSUs modules The PSU is permanently mounted into a 2U high dual level bracket especially designed to house both the PSU and a cooling module mounted underneath PSUs can be found on either side of the controller module Each PSU comes with a single power socket for power cord plug in and a single power switch for you to turn the PSU on and off Each PSU also comes with two embedded cooling fans to provide sufficient airflow to keep the PSU cool A single LED is used to indicate the PSU status A handle at the back of the PSU has been especially designed to enable you to remove the PSU from the subsystem while the system is still online This should only be done if the PSU has failed and needs to be replaced AN NOTE Hot swapping the PSU also removes the cooling module at the lower slot A retention screw at the upper right corner of the PSU module is used to secure the PSU to the enclosure If the PSU needs to be removed the retention screw must be removed first
87. ystems come with eight 8 or twelve 12 drive bays Leaving any of these drive bays empty will seriously affect the efficiency of the airflow within the enclosure and will consequently lead to the system overheating which can cause irreparable damage e Ifa module fails leave it in place until you have a replacement unit and you are ready to replace it Airflow Consideration The subsystem requires an airflow clearance especially at the front and the rear side Handle subsystem modules using the retention screws extraction levers and the metal frames faceplates Avoid touching PCB boards and connector pins comply with safety emission or thermal requirements none of the covers or replaceable modules should be removed Make sure that during operation all enclosure modules and covers are securely in place e Be sure that the rack cabinet that the subsystem chassis is to be installed provides sufficient ventilation channels and airflow circulation around the subsystem Provide a soft clean surface to place your subsystem on before working on it Servicing on a rough surface may damage the exterior of the chassis e If it is necessary to transport the subsystem repackage all disk drives separately If using the original package material other replaceable modules can stay within the enclosure ESD Precautions Observe all conventional anti ESD methods while handling system modules The use of a grounded wrist strap

Falcon2 8 & 12 Bay Installation and Hardware Reference

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Falcon2 8 &amp; 12 Bay Installation and Hardware Reference

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Falcon2 8 & 12 Bay Installation and Hardware Reference