2400 Series User Manual
Contents
1. mode mode mode mode mode mode mode mode mode mode mode Figure 10 Example dmesg Screen Shot Digium Inc Page 39 Chapter 3 Configuration Chapter 3 Configuration This chapter provides sample configurations to demonstrate customizing the Asterisk software to meet your individual needs Each section explains basic options as examples Once you have familiarized yourself with the samples you can edit the configuration files to meet your specific needs Note Only qualified service personnel should install the card Users should not attempt to perform this function themselves General Options Open the zapata conf file from the etc directory The following is a sample configuration for a TDM2422B card You can place this at the bottom of your zapata conf file General options usecallerid yes hidecallerid no callwaiting yes threewaycalling yes transfer yes echocancel yes echocancelwhenbridged yes rxgain 0 0 txgain 0 0 3 FXS Modules Release 2 0 Digium Inc Page 40 Chapter 3 Configuration Group 1 signalling fxo ks context Internal channel 1 2 77FXO Modules Group 2 echocancel yes signalling fxs ks context Incoming channel 3 4 Users of Digium s hardware echo cancellation module the VPMADTO032 should set the echocancel option to yes The module will automatically configure itself to run at full capacity 1024 taps 128ms on each channel Users without the VPMADTO32 using op2. Release 2 0 Digium Inc Page 2 Safety Certification and Agency Approvals Safety US CSA 60950 IEC 60950 EN 60950 Other CE Mark 2002 95 EC Restrictions on Hazardous Substances RoHS 2005 747 EC lead free exemption Annex C Telecom FCC Part 68 ANSIATA 968 A Including Amendment A1 and A2 PTC220 EMC FCC Part 15 Class A EN55022 CISPR22 Class A EN55025 IEC 61000 Release 2 0 Digium Inc Page 3 Federal Communications Commission Part 68 This eguipment complies with Part 68 of the FCC rules and the reguirements adopted by the ACTA On the back of the 2400 Series printed circuit board is a label that contains among other information a product identifier in the format US AAAEQ TXXXxX If requested this number must be provided to the telephone company A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA The REN is used to determine the number of devices that may be connected to a telephone line Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of RENS should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact the local telephone company For products approved after July 23 2001 the REN is part of the product i
3. conditions and maximum power consumption for the 2400 Series cards Physical Size 12 28 x 4 2 x 0 68 31 19 x 10 67 x 1 72 cm PCB size does not include the PCI bracket or retainer Weight 5 8 oz 164 43gm with no modules loaded Each quad module adds 1 oz 28 3gm Interfaces Local Loop Access Industry standard 50 pin RJ 21 amphenol Note RJ 21 cables and patch panels are available from Digium PCI Bus TDM2400P 3 3V or 5V bus slot full length full height 33MHz minimum bus speed compliant with PCI 2 2 or greater AEX2400 PCI E X1 compliant with PCI E X1 1 0 or greater Additional Power Four pin 12V connector for FXS power supply required only if FXS modules are installed Release 2 0 Digium Inc Page 55 Appendix B Specifications Environment Temperature 0 to 50 C 32 to 122 F operation 20 to 70 C 4 to 158 F storage Humidity 10 to 90 non condensing Note Operating temperature is limited to 0 to 40 C 32 to 104 F when used with optional PWR2400B Power Bracket Hardware and Software Requirements 800 Mhz Pentium III or better 64MB RAM Available PCI or PCI Express Slot as described previously Table B 1 Maximum Power Consumption Model Power 3 3V All TDM models 1 0 Watt 3 3V All AEX B models 4 0 Watts 3 3V All AEX E models 4 7 Watts 5V All TDM models 9 0 Watts 5V All AEX models 0 0 Watts 12V AEX TDM2406E 11 0 Watt into IREN
4. in North America T1 and Japan J1 up to 24 voice channels DSOs 2 048 Mbps in Europe E1 up to 32 voice channels DSOs DS1 T1 E1 lines are part of the PSTN DS3 Digital Signal Level 3 T3 in North America and Japan E3 in Europe Up to 672 voice channels DSOs DS3 T3 E3 lines are not part of the PSTN DTMF Dual Tone Multi Freguency Push button or touch tone dialing Release 2 0 Digium Inc Page 60 Appendix C Glossary and Acronyms E1 The European equivalent of North American T1 transmits data at 2 048 Mbps up to 32 voice channels DSOs E3 The European equivalent of North American T3 transmits data at 34 368 Mbps up to 512 voice channels DSOs Equivalent to 16 E1 lines EMI Electromagnetic Interference Unwanted electrical noise present on a power line full duplex Data transmission in two directions simultaneously FXO Foreign Exchange Office Receives the ringing voltage from an FXS device Outside lines are connected to the FXO port on your 2400 Series card FXS Foreign Exchange Station Initiates and sends ringing voltage Phones are connected to the FXS ports on the 2400 Series card G 711 The International Telecommunications Union recommendation for an algorithm designed to transmit and receive maelaw PCM voice and A law at digital bit rate 64 Kbps This algorithm is used for digital telephone sets on digital PBX Release 2 0 Digium Inc Page 61 Appendix C Glossary and Acronyms G 7
5. telephone service as specified by the Public Service Commission Release 2 0 Digium Inc Page 64 Appendix C Glossary and Acronyms RJ11 A six pin jack typically used for connecting telephones modems and fax machines in residential and business settings to PBX or the local telephone CO SIP Session Initiation Protocol An IETF proposed standard for setting up sessions between one or more clients It is currently the leading signaling protocol for Voice over IP gradually replacing H 323 T1 A dedicated digital carrier facility which transmits up to 24 voice channels DSOs and transmits data at 1 544 Mbps Commonly used to carry traffic to and from private business networks and ISPs T3 A dedicated digital carrier facility which consists of 28 T1 lines and transmits data at 44 736 Mbps Equivalent to 672 voice channels DSOs TDM time division multiplexer A device that supports simultaneous transmission of multiple data streams into a single high speed data stream TDM separates signals by interleaving bits one after the other telco A generic name which refers to the telephone companies throughout the world including RBOCs LECs and PTTs Release 2 0 Digium Inc Page 65 Appendix C Glossary and Acronyms tip and ring The standard termination on the two conductors of a telephone circuit named after the physical appearance of the contact areas on the jack plug twisted pair Two copper wires commonly used for
6. telephony and data communications The wires are wrapped loosely around each other to minimize radio frequency interference or interference from other pairs in the same bundle V volts VoIP Voice over IP Technology used for transmitting voice traffic over a data network using the Internet Protocol Zap Digium hardware interface Release 2 0 Digium Inc Page 66
7. 12V AEX TDM2433E 12 0 Watts into 2REN Release 2 0 Digium Inc Page 56 Appendix B Specifications Table B 1 Maximum Power Consumption Model Power 12V AEX TDM2433E 15 0 Watts into 3REN 12V AEX TDM2433E 17 5 Watts into 4REN 12V AEX TDM2433E 20 0 Watts into SREN Release 2 0 Digium Inc Page 57 Appendix C Glossary and Acronyms Appendix C Glossary and Acronyms ANSI American National Standards Institute An organization which proposes and establishes standards for international communications asynchronous Not synchronized not timed to an outside clock source Transmission is controlled by start bits at the beginning and stop bits at the end of each character Asynchronous communications are often found in internet access and remote office applications attenuation The dissipation of a transmitted signal s power as it travels over a wire bandwidth The capacity to carry traffic Higher bandwidth indicates the ability to transfer more data in a given time period bit The smallest element of information in a digital system A bit can be either a zero or a one bps bits per second A measurement of transmission speed across a data connection Release 2 0 Digium Inc Page 58 Appendix C Glossary and Acronyms broadband Broadband transmission shares the bandwidth of a particular medium copper or fiber optic to integrate multiple signals The channels
8. 234 Moose Member moose digium com 2000 gt 1234 Bill Savage bsavage digium com Release 2 0 Digium Inc Page 42 Chapter 3 Configuration Dial Plan Open extensions conf which contains a large complex sample dial plan In this step you will configure a basic dial plan to enable you to send and receive calls Go to the bottom of the file and add the following lines Internal exten gt 1000 1 Dial zap 1 20 rt exten gt 1000 2 Voicemail u1000 exten gt 1000 102 Voicemail b1000 exten gt 2000 1 Dial zap 2 20 rt exten gt 2000 2 Voicemail u2000 exten gt 2000 102 Voicemail b2000 exten gt 8500 1 VoiceMailMain exten gt 8501 1 MusicOnHold exten gt 9 1 Dial zap g2 www EXTEN 1 exten gt 9 2 Congestion Incoming exten gt s 1 Answer exten gt s 2 Dial zap g1 20 rt exten gt s 3 Voicemail u1000 exten gt s 103 Voicemail b1000 Release 2 0 Digium Inc Page 43 Chapter 3 Configuration In this example there are two internal extensions 1000 and 2000 a number to check voicemail 8500 a number to listen to musiconhold 8501 and a prefix to dial to get an outside line 9 It is configured for incoming calls over the FXO rings phones 1 and 2 and voicemail is routed to mailbox 1000 Testing Your Configuration 1 Start Asterisk by typing asterisk 2 Connect to Asterisk and view the output by typing asterisk vvvvr 3 Dial tone should be present on phones c
9. 29 The International Telecommunications Union standard for voice algorithm H 323 The International Telecommunications Union standard for multimedia communications over packet based networks IAX Inter Asterisk eXchange The protocol used by Asterisk It is used to enable VoIP connections between Asterisk servers and between servers and clients that also use the IAX protocol iLBC internet Low Bitrate Codec A free speech codec used for voice over IP It is designed for narrow band speech with a payload bitrate of 13 33 kbps frame length 30ms and 15 2 kbps frame length 20 ms ILEC incumbent local exchange carrier The LECs that were the original carriers in the market prior to the entry of competition and therefore have the dominant position in the market interface A point of contact between two systems networks or devices Release 2 0 Digium Inc Page 62 Appendix C Glossary and Acronyms ISO International Standards Organization LED light emitting diode Linux A robust feature packed open source operating system based on Unix that remains freely available on the internet It boasts dependability and offers a wide range of compatibility with hardware and software Asterisk runs exclusively on Linux loopback A state in which the transmit signal is reversed back as the receive signal typically by a far end network element MGCP Media Gateway Control Protocol multiplexing Transmitting multiple signals ove
10. Card When you unpack your card carefully inspect it for any damage that may have occurred in shipment If damage is suspected file a claim with the carrier and contact the reseller from which the card was purchased or Digium Technical Support 1 256 428 6161 Keep the original shipping container to use for future shipment or proof of damage during shipment Note Only qualified service personnel should install the card Users should not attempt to perform this function themselves The installer must ensure that the equipment is permanently connected equipment pluggable type B or connected to a socket outlet that has been checked to ensure that it is reliably earthed in accordance with the National Electrical Code Release 2 0 Digium Inc Page 22 Chapter 2 Card Installation This card is intended for installation in a Restricted Access Location RAL only Shipment Inspection The following items are included in shipment of the 2400 Series card m 2400 Series card TDM2400P or AEX2400 A combination of FXO and or FXS quad modules depending on con figuration Module Identification The 2400 Series card ships with FXO and or FXS quad modules in place These are identified by their color Take a moment to identify which quad modules were shipped with your card m FXO Foreign Exchange Office quad modules are Red FXS Foreign Exchange Station quad modules are Green See Figure 5 on page 24 for an example of the card
11. Do not spill liquids on this unit Do not operate this equipment in a wet environment Heat Do not operate or store this product near heat sources such as radiators air ducts areas subject to direct intense sunlight or other products that produce heat Caution To reduce the risk of fire use only No 26 AWG or larger telecommunication wiring for network connections PPEEEPEP Release 2 0 Digium Inc Page 8 User Cautions Caution This card is not intended for home use It must be used in restricted access locations and installed in UL Listed I T E only Static Electricity To reduce the risk of damaging the unit or your equipment do not attempt to open the enclosure or gain access to areas where you are not instructed to do so Refer servicing to qualified service personnel b gt gt Save these instructions for future reference Service Personnel Cautions Warning This card must be used with the PC lid screwed down Telecommunications network voltages exist inside the PC The PC must be shut down and telecommunications line connection shall be removed before opening the PC Electrical Shock To reduce the risk of injury damage to the unit or your equipment do not attempt to touch the modules while they are powered The case should be securely closed before power is applied to the unit Servicing Disconnect telecommunications network cable before opening the cover or removing the card from the motherbo
12. ample of the dmesg screen output for a TDM2433B card The text shown may vary slightly depending on the type of card installed Release 2 0 Digium Inc Page 38 Chapter 2 Card Installation Fapata Telephony Interface Registered on ma Zaptel version SVN trunk r1491 Echo Cancel or 196 er MG2 ACPI PCI Interrupt 0000 00 0a 0 4 gt GSI 18 level low gt IRQ 193 PCI Config reg is 02900117 WCTDM2400P New Reg fe590000 Detected REGO 00000100 Detected REGl 00007849 Detected REG2 O0000001d pre Reg fc is 50000027 post Reg fc is 50000024 Detected REG2 Oo000ffff wctdm2400p reg is a04c0004 Resetting the modules During Resetting the modules setting the modules After r Port 1 Port 2 Port 3 Port 4 Port 5 Port 6 Port 7 Port 8 Port 9 Release 2 0 Installed Installed Installed Installed Installed Installed Installed Installed Installed Port 10 Port 11 Port 12 Port 13 Port 14 Port 15 Port 16 Port 17 Port 18 Port 19 Port 20 Port 21 Port 22 Port 23 Port 24 Installed Installed Installed Installed Installed Installed Installed Installed Installed Installed Installed Installed Installed Installed Installed AUTO AUTO AUTO AUTO AUTO AUTO AUTO AUTO AUTO AUTO AUTO AUTO AUTO AUTO AUTO FXS DPO FXS DPO FXS DPO FXS DPO FXS DPO FXS DPO FXS DPO FXS DPO FXS DPO FXS DPO FXS DPO FXS DPO FXO CFCC FXO CFCC mode
13. and configuration of the 2400 Series card Users should not attempt to perform these functions themselves Release 2 0 Digium Inc Page 27 Chapter 2 Card Installation Slot Compatibility Check the type of card you received to be sure it is compatible with your PCI slot To determine which slot you have identify it by comparing it to those shown in Figure 7 on page 28 Slot Number 0 AGP Pro Slot 1 64 bit 5 0 volt PCI Slot 2 64 bit 3 3 volt PCI Slot 3 32 bit 5 0 volt PCI Slot 4 PCI Express Slot Figure 7 Motherboard PCI Slots Release 2 0 Digium Inc Page 28 Chapter 2 Card Installation The TDM2400P card is a 32 bit 33MHz card keyed for universal 3 3 volt or 5 0 volt operation and works in any PCI 2 2 or greater compliant slot This means that in the motherboard shown in Figure 7 the TDM2400 card will fit into Slots 1 2 or 3 PCI slots but will not fit into Slot 0 AGP slot or Slot 4 PCI Express slot The AEX2400 card is a PCI Express card Slot 4 illustrated above is a 1 lane X1 PCI Express compliant slot The AEX2400 will work in any PCI Express compliant slot including lane lengths X4 X8 and X16 This means that in the motherboard shown in Figure the AEX2400 will only fit into Slot 4 The AEX2400 can not be used in Slots 0 through 3 Release 2 0 Digium Inc Page 29 Chapter 2 Card Installation Hardware Installation 1 Now that you are acguainted with your card power down your com p
14. ard Labeling For safety reasons only connect equipment with a Telecommunications Compliance label This includes customer equipment previously labelled Permitted or Certified Caution Only connect regulatory equipment approved for use in your specific country to the telecommunications network voltage circuit ports gt gt gt gt amp Release 2 0 Digium Inc Page 9 Service Personnel Cautions Caution This card is not intended for home use It must be used in restricted access locations and installed in UL Listed I T E only Release 2 0 Digium Inc Page 10 Table Of Contents TABLE OF CONTENTS Chapter 1 OVerviGW EE x ER OE OE ER OR EE N 17 Echo Cancellation SS SESSE EE ee ees 20 What is Asterisk SEE EE EE eens 21 Chapter 2 Card Installation ie eek ka RR RE RR RR RR eee 22 Unpacking the Card EE SE EE SE prii ee ee 22 Shipment Inspection ie ss EE EE nr EE eee 23 Module Identification EE SS SS SS SS SS SS ees ee 23 FXS and FXS Connection ESE ee eee 27 Slot Compatibility 2 0 2 0 ee 28 Hardware Installation lille 30 Software Installation ss ss sese RR DERE RE gees EER DEE EN 33 Chapter 3 Configuration 22 05 EER ceci uo cl dee tee ete eed hee Hie 40 General Options 0 00 eee eee ees 40 Voicemail OR N OT EE OE es cae 42 Testing Your Configuration ee aaaea EE eee 44 Chapter 4 FXS and FXO Explained 20 eee e
15. d or Digium Technical Support 1 256 428 6161 Release 2 0 Digium Inc Page 51 Chapter 5 Troubleshooting There is a slight echo How can I adjust the sound quality There are several options available to correct this Each involves editing the zapata conf file Be sure to restart Asterisk upon completion 1 Adjust echocancel yes to one of the following values 32 64 128 or 256 2 You can also set echotraining yes 3 You can also adjust the rxgain and the txgain although it is only recommended to shift between 5 and 5 How can I enable more features To view all of the options available to add to your dial plan type the following command from within Asterisk show applications Where can I find answers to additional questions There are several places to inquire for more information about Asterisk Digium products 1 Digium Technical Support 1 256 428 6161 or Toll Free in the U S 1 877 344 4861 is available 7am 7pm Central Time GMT 6 Monday Friday 2 Asterisk users mailing list asterisk org lists digium com 3 IRC channel asterisk on irc freenode net Release 2 0 Digium Inc Page 52 Chapter 5 Troubleshooting Subscription Services Program Digium is dedicated to supporting your Asterisk system by offering full technical support through our Subscription Services Program Through this program you can be at ease knowing that your business will always have access to the Asterisk expe
16. dentifier that has the format US AAAEQ TXXXX The digits represented by are the REN without a decimal point e g 03 is a REN of 0 3 If the 2400 Series causes harm to the telephone network the telephone company may notify you in advance that temporary discontinuance of service may be required But if advance notice is not practical the telephone company will notify you as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary Release 2 0 Digium Inc Page 4 The telephone company may make changes in its facilities eguipment operations or procedures that could affect the operation of the eguipment If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service Federal Communications Commission Part 15 This device complies with Part 15 of FCC rules Operation is subject to the following two conditions 1 This device may no cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation Industry Canada This Class A digital apparatus meets all reguirements of the Canadian Interference Causing Equipment Regulation Cet appareil numerique de la class A respecte les exigences du Reglement sur le Material Brouilleur du Canada Release 2 0 Digium Inc Page 5 Introduction to 2400 Series Documen
17. digium Asterisk 2400 Series AEX2400 TDM 2400P ERO SEEN User Manual Digium Inc 445 Jan Davis Drive Huntsville AL 35806 United States digium Asterisk Main Number 1 256 428 6000 Tech Support 1 256 428 6161 U S Toll Free 1 877 344 4861 Sales 1 256 428 6262 www digium com www asterisk org www asterisknow org Digium Inc 2007 All rights reserved No part of this publication may be copied distributed transmitted transcribed stored in a retrieval system or translated into any human or computer language without the prior written permission of Digium Inc Digium Inc has made every effort to ensure that the instructions contained in this document are adequate and error free The manufacturer will if necessary explain issues which may not be covered by this documentation The manufacturer s liability for any errors in the documents is limited to the correction of errors and the aforementioned advisory services This document has been prepared for use by professional and properly trained personnel and the customer assumes full responsibility when using it Adobe and Acrobat are registered trademarks and Acrobat Reader is a trademark of Adobe Systems Incorporated Asterisk and Digium are registered trademarks and Asterisk Business Edition AsteriskNOW AsteriskGUI and Asterisk Appliance are trademarks of Digium Inc Any other trademarks mentioned in the document are the property of their respective owners
18. don t already have configuration files installed you can type make samples to install the default sample configuration files This action will overwrite any existing sample files Release 2 0 Digium Inc Page 35 Chapter 2 Card Installation 4 Download the latest released version of Asterisk either 1 2 24 or later or 1 4 15 or later Asterisk can be downloaded from http downloads digium com pub telephony asterisk 5 Expand the downloaded tarballs Substitute the version of Asterisk you are using with the X X in the command lines below tar zxvf asterisk 1 X X tar gz cd asterisk 1 X X make clean configure applies to 1 4 X only make menuselect applies to 1 4 X only if you wish to customize the install make make install Your installation of Zaptel and Asterisk should now be complete If the build fails it may be because you are missing one of the build dependencies the kernel source or development tools Feel free to contact your reseller where the card was purchased or e mail Digium Technical Support via support digium com for assistance Additional instructions for installing Asterisk are available at www asterisk org Release 2 0 Digium Inc Page 36 Chapter 2 Card Installation Zaptel Configuration The Zaptel Configuration file etc zaptel conf needs to be edited in order for your 2400 Series card to work properly The following steps are necessary for Zaptel configuration 1 Op
19. e 2 0 Digium Inc Page 20 Chapter 1 Overview What is Asterisk Asterisk is the first open source telephony platform Since it runs on Linux it inherits all of the power and stability of that operating system The name Asterisk is derived from the all inclusive wildcard symbol in UNIX It is representative of the wide range of opportunities it opens for developers worldwide to create solutions which would otherwise be cost prohibitive Asterisk allows you to create a PBX solution that rivals the features and functionality of traditional telephony switches Current PBX solutions are expensive and proprietary International companies are discovering that Asterisk is cost effective low maintenance and flexible enough to handle all of their voice and data networking Combined with Digium hardware and a common PC anyone can replace an existing switch or complement a PBX by adding VoIP voicemail conferencing and many other capabilities Asterisk will integrate with most standards based IP telephone handsets and software Analog phones and ADSI screen phones are also supported Release 2 0 Digium Inc Page 21 Chapter 2 Card Installation Chapter 2 Card Installation This chapter provides the following information Unpacking the Card on page 22 Shipment Inspection on page 23 Module Identification on page 23 FXS and FXS Connection on page 27 Hardware Installation on page 30 Software Installation on page 33 Unpacking the
20. ee eee 46 Identification 0 eens 46 FXS Module iis eem ue RERUM See Ee Pole Sd 46 Release 2 0 Digium Inc Page 11 Table Of Contents FXO Modules s 222b Ru ke dd ee dd ee rae pec s 46 Using Your 2400 Series Card EE EE EE EE ee ee 47 Chapter 5 Troubleshooting RR EER RR ER RR III 48 How do identify which card have using software 49 The FXO module never seems to hang up the line How do set it to il eo EE ean E OE dbaddedahed pa DER exp ay 50 have echo problems on my FXO modules What can I do 50 COMMON FIXES aa sese see eae Eb OR eR ae dd da 51 There is a slight echo How can adjust the sound quality 52 How can enable more features 000 e eee ee eee 52 Where can find answers to additional questions 52 Subscription Services Program 000 eee 53 Appendix A Pin Assignments sesse cece eee RR RA RR IIIA 54 Appendix B Specifications eee PHYSICA oo isset d petet eate oh deat Interfaces EE EE EE eee Environment ee EE se cece eee eee Hardware and Software Requirements Appendix C Glossary and Acronyms see ek ae kase Page 12 Digium Inc Release 2 0 Figure 1 Figure 2 Figure 3 Figure 4 Figure 5 Figure 6 Figure 7 Figure 8 Figure 9 Figure 10 Figure 11 Release 1 2 List of Figures Sample Application Channel Bank 17 Sample Applicat
21. en source echo cancelers included with Zaptel should configure echocancel to the values 128 16ms or 256 32ms Setting yes will default the option to 128 16ms Users who have not purchased the 2400 Series card with the hardware echo cancellation module are encouraged to take advantage of Digium s High Performance Echo Canceler software This commercially licensed software which is made available at no charge to in warranty Digium analog interface card customers provide toll quality echo cancellation performed on the host CPU at up to 1024 taps 128ms per channel For further details about HPEC please refer to the Digium website here http www digium com en products software hpec php Release 2 0 Digium Inc Page 41 Chapter 3 Configuration When HPEC is enabled users may set the value of the echocancel parameter to any of the following values 128 16ms 256 32ms 512 64ms 1024 128ms Note Higher values will result in dramatically increased CPU consumption In order to optimize system performance users are encouraged to choose the minimum value required to cancel their echo Voicemail Open voicemail conf and find the following line at the bottom default 1234 gt 4242 Mark Spencer root localhost In this example 1234 is the mailbox number 4242 is the password Mark Spencer is the person s name and root localhost is his email address You can add extensions by adding the following 1000 gt 1
22. en the zaptel conf file from the ete directory 2 If your card has any red FXO quad modules add the following to zaptel conf fxsks This uses kewl start signalling which is loop start with disconnect supervision For example a TDM2406E card would be configured as the following fxsks 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 Note You should have identified the type of 2400 Series card when you received it If you are not sure refer to Module Identification on page 19 for assistance Note The TDM2400P does not support Ground Start signaling Release 2 0 Digium Inc Page 37 Chapter 2 Card Installation 3 If your card has any green FXS quad modules add the following fxoks This uses kewl start signalling which is loop start with disconnect supervision For example a TDM2406E card would be configured as the following fxoks 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 An example TDM2433E card configuration would be fxoks 1 2 3 4 5 6 7 8 9 10 11 12 fxsks 13 14 15 16 17 18 19 20 21 22 23 24 4 Set your loadzone and default zone for your country If you are not in the United States you will want to change the default configuration from US to your own two letter country abbreviation Save the file and return to the command line modprobe wctdm24xxp ztcfg vv 5 Confirm the card configuration by initiating a dmesg command The example in Figure 10 on page 39 shows a s
23. ephone FXO Module The FXO module allows the 2400 Series card to terminate analog telephone lines POTS Release 2 0 Digium Inc Page 46 Chapter 4 FXS and FXO Explained Because of the modular design you can activate additional ports at any time with more FXS or FXO daughter cards The FXO module passes all the call features any standard analog telephone line will support The phone receiving the call is the last FXO device in the chain When it receives voltage from an FXS device the phone rings Using Your 2400 Series Card Connect the outside line to an FXO port on your Asterisk server to receive voltage from the outside lines Connect the phones to FXS ports on your Asterisk server When the FXO module in your Asterisk Server receives the voltage it will then generate voltage using the FXS module and send it to your analog phone Release 2 0 Digium Inc Page 47 Chapter 5 Troubleshooting Chapter 5 Troubleshooting This chapter provides frequently asked questions as identified from Digium Technical Support and possible resolutions Multiple resources are available to obtain more information about Asterisk and Digium products Please visit both www digium com and www asterisk org for more information Release 2 0 Digium Inc Page 48 Chapter 5 Troubleshooting How do I identify which card I have using software Check your Ispci PCI device listing Boot the computer into Linux After the machine has loaded lo
24. g in and execute the following lspci n Confirm your Ispci PCI device listing by scanning for the following information in the output screen 0000 01 0e 0 ISDN controller Unknown device di61 card identifier In the device listing shown above card identifier will be populated with one of the identifiers listed in the table below Card Identifiers Model Identifier TDM2400P 2400 AEX2400 8003 An ISDN Controller for either the TDM2400P or the AEX2400 should be identified If a controller is not identified then your machine is not PCI 2 2 or higher or PCI Express compatible and the card will not work with your equipment Release 2 0 Digium Inc Page 49 Chapter 5 Troubleshooting The FXO module never seems to hang up the line How do I set it to hang up Set busydetect yes and busycount 10 in the zapata conf for your channels This will cause the line to hang up by listening for the busy tone Upon editing zapata conf you will need to restart Asterisk I have echo problems on my FXO modules and I ve tried the different echo cancellation algorithms in zconfig h tried tweaking the gains and still nothing works What can I do Use the fxotune utility To use Just run the fxotune utility with the i option fxotune i 4 It should discover which zap channels are FXO modules and tune them accordingly Be warned however it takes a significant amount of time for EACH module to test I would say so
25. igium Inc Page 32 Chapter 2 Card Installation Software Installation Digium hardware requires drivers and libraries that are not integrated with the Linux kernel The 2400 Series cards are only supported under Linux Digium Inc recommends Debian Fedora and Red Hat However many other distributions are supported by Digium Technical Support You can obtain the source code from downloads digium com Detailed instructions are provided in this section Note Please refer to asterisk org for an introduction to Asterisk its configuration and features and set up and use of Zaptel channels To install your 2400 Series card you will need m Full Linux kernel 2 6 or later source code a Development libraries and headers for libncurses Asterisk 1 2 or Asterisk Zaptel 1 4 m Development libraries and headers for zlib and openssl a GCC and standard build tools m Development libraries and headers for libnewt only necessary for Zaptel m If you are using the 1 2 x series of Asterisk and Zaptel you will need Asterisk 1 2 24 or newer and Zaptel 1 2 24 or newer If you are using the 1 4 x series of Asterisk and Zaptel you will need Asterisk 1 4 15or newer and Zaptel 1 4 15 or newer Note It is recommended that you use the most recent version of the Asterisk and Zaptel distributions for the best results Note If you already have both Asterisk and Zaptel installed you will need to upgrade to the latest version of both Re
26. ion Legacy PBX 18 Sample Application Toll bypass 18 Sample Application Analog to VoIP Transcoding 19 TDM2400P Card Model TDM2433E 24 AEX2400 Card Model TDM2433E 25 Motherboard PCI Slots EE EE ee 28 Insert the Card EE EE EE EE ee ee 30 Connect Power for FXS Quad Modules 31 Example dmesg Screen Shot 39 Sample Application 222005 45 Digium Inc Page 15 Table 1 Table 2 Table 3 Table B 1 Release 1 2 List of Tables Example TDM2400P Card Configurations 26 Example AEX2400 Card Configurations 27 Card Identifiers llle 34 Maximum Power Consumption 56 Digium Inc Page 16 Chapter 1 Overview Chapter 1 Overview The 2400 Series cards are versatile devices used for connecting your phone network to the PSTN Public Switched Telephone Network world This is accomplished through phone lines connected to the FXO Foreign Exchange Office ports and phones connected via the FXS Foreign Exchange Station ports The card allows Asterisk to connect to your phone network creating an office type telephony environment There are a variety of applications where the 2400 Series cards can prove useful Some examples are provided in the following figures UU oma SP Server b MILAILHLLLLLLLTIILI 4 FXO Patch Panel i Figure 1 Sample Applicati
27. lease 2 0 Digium Inc Page 33 1 Chapter 2 Card Installation Check your Ispci PCI device listing Boot the computer into Linux After the machine has loaded log in and execute the following lspci n grep d161 Confirm your Ispci PCI device listing by scanning for the following information in the output screen 0000 01 00 0 0200 d161 lt card identifier gt In the device listing shown above lt card identifier gt will be populated with one of the identifiers listed in the table below Table 3 Card Identifiers Model Identifier TDM2400P 2400 AEX2400 8003 An ISDN Controller for either the TDM2400P or the AEX2400 should be identified If a controller is not identified then your machine is not PCI 2 2 or higher or PCI Express compatible and the card will not work with your equipment Release 2 0 Digium Inc Page 34 Chapter 2 Card Installation 2 Download the latest Zaptel drivers 1 2 24 or later to your usr src directory The Zaptel drivers are accessible via http from http downloads digium com pub telephony zaptel 3 Expand the downloaded tarball and install the drivers Substitute the version of Zaptel you are using with the X X in the command lines below tar zxvf zaptel 1 X X tar gz cd zaptel 1 X X make clean configure applies to 1 4 X only make menuselect applies to 1 4 X only if you wish to customize the install make make install Note If you
28. mewhere around 2 3 minutes But you only have to initialize it once for the line It will write a configuration file to etc fxotune conf You will need to have your system run fxotune with the s flag fxotune s to set the module with the previously discovered values from fxotune conf for it to take affect so essentially if each time you reboot the machine you need to run fxotune s You might consider putting it in your startup scripts some time after the module loads and before asterisk runs Note The digit after the i option is the digit that will break dialtone on the line Release 2 0 Digium Inc Page 50 Chapter 5 Troubleshooting Common Fixes 1 Check to see if X windows is running by entering the following ps aux grep X If X windows is running stop the application since it may cause a conflict with Asterisk 2 Check to see if your IDE hard drives are running with DMA levels set Advance user can perform an hdparm on your hard drive interface Use hdparm with caution as the man page states that hard drive corruption can occur when using incorrect settings Please review the man page for hdparm and make sure you understand the risks before using this tool Check the current mode using this command hdparm vi dev IDE Device Use this command to set the drives into UDMA2 mode hdparm d 1 X udma2 c 3 dev IDE Device If you are still having problems contact your reseller from which the card was purchase
29. mmon TDM2400P configurations See Table 2 on page 27 for a list of the most common AEX2400 configurations The lists are not complete but rather an example of the configurations available It is easiest to identify your card by understanding the naming scheme for each card The first two digits are the maximum port count of the card The third digit is the number of FXS station ports present on the card The fourth digit provides the number of FXO station ports present on the card Table 1 Example TDM2400P Card Configurations FXO FXS Card ID Ports TDM2401B 1 quad FXO module TDM2406B 6 quad FXO modules TDM2433B 3 quad FXO modules and 3 quad FXS modules TDM2451B 5 quad FXS and 1 quad FXO modules TDM2460B 6 FXS modules Release 2 0 Digium Inc Page 26 Chapter 2 Card Installation Table 2 Example AEX2400 Card Configurations FXO FXS Card ID Ports AEX2401B 1 quad FXO module AEX2406B 6 quad FXO modules AEX2433B 3 quad FXO modules and 3 quad FXS modules AEX2451B 5 quad FXS and 1 quad FXO modules AEX2460B 6 FXS modules FXS and FXS Connection The 2400 Series card provides a 50 pin RJ 21X connector for access to the FXS and or FXO quad modules installed in the six available slots The diagram in Figure A 1 on page 54 provides the pinout for this connector Caution Only qualified service personnel should continue with hardware installation
30. on Channel Bank Release 2 0 Digium Inc Page 17 Chapter 1 Overview Media Server Voice Mail IVR Menu Bridge Figure 2 Sample Application Legacy PBX Figure 3 Sample Application Toll bypass Release 2 0 Digium Inc Page 18 Chapter 1 Overview Figure 4 Sample Application Analog to VolP Transcoding Release 2 0 Digium Inc Page 19 Chapter 1 Overview Echo Cancellation Users connecting their 2400 Series cards to the PSTN or other devices are likely to be placing calls that will result at some point in an unbalanced 4 wire 2 wire hybrid The result of this hybrid is the reflection of a near end echo to the calling party Elimination of this echo is the responsibility of echo cancellation The 2400 Series cards unless otherwise equipped utilize Asterisk to perform software based echo cancellation Asterisk maintains a number of open source echo cancelers These open source echo cancelers provide a moderate level of echo cancellation but are not capable of dealing with higher levels of or more advanced echoes Digium recommends that those users concerned about echo cancellation purchase the VPMADT032 hardware echo cancellation module The VPMADTO32 may be combined with both the TE2400P and AEX2400 The VPMADTO32 is designed to handle up to 128ms of echo cancellation across all channels and provides a G 168 compliant and AT amp T Labs certified Toll Quality echo cancellation solution Releas
31. onnected to the FXS ports Test your configuration by placing an outgoing call placing a call from extension 1 to 2 or receiving an incoming call Successful completion of these tasks indicates your configuration is working properly Release 2 0 Digium Inc Page 44 Chapter 3 Configuration TDM w FXO Module or LineJack Figure 11 Sample Application Note More detailed information is provided on troubleshooting at the Asterisk website www asterisk org as well as the Digium Knowledge Base kb digium com You may also obtain assistance by contacting Digium Technical Support 1 256 428 6161 or visiting the website at www digium com Release 2 0 Digium Inc Page 45 Chapter 4 FXS and FXO Explained Chapter 4 FXS and FXO Explained Identification There are multiple standard configurations in which the 2400 Series card may be purchased Each configuration consists of one to six FXS and or FXO modules These modules are identified by their color a FXS Foreign Exchange Station Green Modules a FXO Foreign Exchange Office Red Modules This chapter provides an in depth review of the two module types and their uses within your Asterisk server Note Only qualified service personnel should install the card Users should not attempt to perform this function themselves FXS Module The FXS module allows the 2400 Series card to initiate and send ringing voltage to an FXO device such as an analog tel
32. ore than 24 FXS ports with heavy loads are connected to the PWR2400B then a second Digium power Supply should be purchased The shorting strap on the PWR2400B should be removed if a second power supply is used Release 2 0 Digium Inc Page 31 Chapter 2 Card Installation The PWR2400B does not connect to any bus inside the computer It may be used wherever there is an available PCI size bracket such as a PCI PCI Express or AGP slot Note The PWR2400B is not intended to supply power to any other device it is intended only to be used with UL Listed Digium cards 5 Replace the cover to your computer AN Electrical Shock To reduce the risk of injury damage to the unit or your eguipment do not attempt to apply power to the unit while the case is open Personal injury or damage to the unit could occur if the modules are touched while powered is applied 6 Plug all outside phone lines to the FXO red ports and connect all phones to the FXS green ports as needed using a patch panel or punch block See Figure A 1 on page 54 for the RJ 21X pin assignments IN A Release 2 0 Caution This unit must be connected to the Telecommunications Network in your country using an approved line cord e g for Australia use only line cords complying with ACA Technical Standard TSO08 Caution Only connect regulatory equipment approved for use in your specific country to the telecommunications network voltage circuit ports D
33. r a single line or channel FDM frequency division multiplexing and TDM time division multiplexing are the two most common methods FDM separates signals by dividing the data onto different carrier frequencies and TDM separates signals by interleaving bits one after the other MUX multiplexer A device which transmits multiple signals over a single communications line or channel See multiplexing Release 2 0 Digium Inc Page 63 Appendix C Glossary and Acronyms PBX private branch exchange A smaller version of a phone company s large central switching office Example Asterisk PCI peripheral component interconnect A standard bus used in most computers to connect peripheral devices POP point of presence The physical connection point between a network and a telephone network A POP is usually a network node serving as the equivalent of a CO to a network service provider or an interexchange carrier POTS plain old telephone service Standard phone service over the public switched telephone network PSTN This service provides analog bandwidth of less than 4 kHz PPP point to point protocol Type of communications link that connects a single device to another single device such as a remote terminal to a host computer PSTN public switched telephone network A communications network which uses telephones to establish connections between two points Also referred to as the dial network QoS quality of service A measure of
34. res as instructed The ESD symbol indicates electrostatic sensitive devices Observe precautions for handling devices Wear a properly grounded electrostatic discharge ESD wrist strap while handling the device The Electrical Hazard Symbol indicates a possibility of electrical shock when operating this unit in certain situations To reduce the risk of damage or injury follow all steps or procedures as instructed BR Release 2 0 Digium Inc Page 7 Important Safety Instructions User Cautions Warning This card must be used with the PC lid screwed down Telecommunications network voltages exist inside the PC The PC must be shut down and telecommunications line connection shall be removed before opening the PC Electrical Shock To reduce the risk of injury damage to the unit or your equipment do not attempt to touch the modules while they are powered The case should be securely closed before power is applied to the unit Alarm Dialing Equipment If your home has specially wired alarm equipment connected to the telephone line ensure the installation of the 2400 Series does not disable your alarm equipment If you have questions consult your telephone company or a qualified installer Servicing Do not attempt to service this card unless specifically instructed to do so Do not attempt to remove the card from your equipment while power is present Refer servicing to qualified service personnel Water and Moisture
35. rts Pricing on Subscription Services may be obtained from your nearest reseller or you may call Digium Sales for referral to your nearest reseller at 1 256 428 6000 or e mail sales digium com Release 2 0 Digium Inc Page 53 Appendix A Pin Assignments Appendix A Pin Assignments The 2400 Series card provides a 50 pin RJ21 connector for FXO and FXS access o M o Pins 25 amp 50 Not Used Pins 24 amp 49 Port 24 Slot 6 Pins 23 amp 48 Port 23 Slot 6 Pins 22 amp 47 Port 22 Slot 6 Pins 21 amp 46 Port 21 Slot 6 Pins 20 amp 45 Port 20 Slot 5 Pins 19 amp 44 Port 19 Slot 5 Pins 18 amp 43 Port 18 Slot 5 Pins 17 amp 42 Port 17 Slot 5 Pins 16 amp 41 Port 16 Slot 4 Pins 15 amp 40 Port 15 Slot 4 Pins 14 amp 39 Port 14 Slot 4 Pins 13 amp 38 Port 13 Slot 4 Pins 12 amp 37 Port 12 Slot 3 Pins 11 amp 36 Port 11 Slot 3 Pins 10 amp 35 Port 10 Slot 3 Pins 9 amp 34 Port 9 Slot 3 Pins 8 amp 33 Port 8 Slot 2 Pins 7 amp 32 Port 7 Slot 2 Pins 6 amp 31 Port 6 Slot 2 Pins 5 amp 30 Port 5 Slot 2 Pins 4 amp 29 Port 4 Slot 1 Pins 3 amp 28 Port 3 Slot 1 Pins 2 amp 27 Port 2 Slot 1 Pins 1 amp 26 Port 1 Slot 1 Figure A 1 RJ 21 Port Connector Release 2 0 Digium Inc Page 54 Appendix B Specifications Appendix B Specifications This appendix provides specifications reguired environmental
36. shown with three of each quad module Note It is important to identify the type and location of your 2400 Series quad modules You will need this information during the Asterisk configuration There are multiple configurations in which the 2400 Series card may be purchased Each configuration consists of one to six FXS and or FXO quad modules See Table 1 on page 26 for a complete list of possible configurations Release 2 0 Digium Inc Page 23 Chapter 2 Card Installation The 2400 Series cards may also be combined with Digium s hardware based echo canceler model VPMADTO32 See Figure 6 on page 25 for an example of the AEX2400 card shown with one of each guad analog module and the echo cancellation module Female FXS FXO RJ 21X Quad Modules Quad Modules Green Red Echo C Cancellation Module Supply Connection Figure 5 TDM2400P Card Model TDM2433E Release 2 0 Digium Inc Page 24 Chapter 2 Card Installation Female FXS FXO RJ 21X Quad Modules Quad Modules Echo Power Cancellation Supply Module Connection Figure 6 AEX2400 Card Model TDM2433E Release 2 0 Digium Inc Page 25 Chapter 2 Card Installation Card Identification There are multiple configurations in which a 2400 Series card may be purchased Each configuration consists of a combination of quad modules and may also include the VPMADT032 echo cancellation module See Table 1 on page 26 for a list of the most co
37. take up different freguencies on the cable integrating voice data and video over one line channel A generic term for an individual data stream Service providers can use multiplexing technigues to transmit multiple channels over a common medium Cat5 Category of Performance for wiring and cabling Cat 5 cabling support applications up to 100 MHz Cat5E Category of Performance for wiring and cabling Category 5 Enhanced wiring supports signal rates up to 100 MHz but adheres to stricter quality specifications CLEC competitive local exchange carrier A term for telephone companies established after the Telecommunications Act of 1996 deregulated the LECs CLECs compete with ILECS to offer local service See also LEC and ILEC Release 2 0 Digium Inc Page 59 Appendix C Glossary and Acronyms CO central office The CO houses local switching equipment All local access lines in a particular geographic area terminate at this facility which is usually owned and operated by an ILEC CPE customer premises equipment Terminal equipment which is connected to the telecommunications network and which resides within the home or office of the customer This includes telephones modems terminals routers and television set top boxes DSO Digital Signal Level 0 A voice grade channel of 64 Kbps The worldwide standard speed for digitizing voice conversation using PCM Pulse Code Modulation DS1 Digital Signal Level 1 1 544 Mbps
38. tation This manual contains product information for the 2400 Series card Be sure to refer to any supplementary documents or release notes that were shipped with your equipment The manual is organized in the following manner Chapter 3 its per Title Description Appendix 1 Overview Identifies the card and type of modules you received with your 2400 Series card This chapter covers applications and uses of the 2400 Series card in the real world 2 Card Installation Provides instructions for installing the card in your PC acquiring correct drivers and checking device compatibility 3 Configuration Provides examples for configuring dial plan options 4 FXS and FXO Describes the FXO Foreign Exchange Office and Explained FXS Foreign Exchange Station modules and their significance 5 Troubleshooting Explains resolutions to common problems and frequently asked questions pertaining to card installation and usage A Pin Assignments Lists the connectors and pin assignments B Specifications Details card specifications ossary an ist of terms and acronyms used throughout this C Glossary and A list of d y d throughout thi Acronyms manual Release 2 0 Digium Inc Page 6 Symbol Definitions Caution statements indicate a condition where damage to the unit or its configuration could occur if operational procedures are not followed To reduce the risk of damage or injury follow all steps or procedu
39. uter and unplug it from its power source 2 Attach a static strap to your wrist and open the case 3 Remove the bracket place holder and insert the card into a PCI TDM2400P or PCI Express AEX2400 slot See Figure 8 Figure 8 Insert the Card 4 If your card has any FXS quad modules you will also need to connect the power cable from your computer s power supply to the bottom of the card Insert a four pin 12 volt connector disk drive power supply cable e g hard drive into the white plastic connector on the bottom of the card See Figure 9 Release 2 0 Digium Inc Page 30 Chapter 2 Card Installation Figure 9 Connect Power for FXS Quad Modules Some computers do not have power cables available within the chassis If you have FXS modules on your 2400 Series card and your computer does not have power cables available then power must be provided to the 2400 Series card by an alternate means Digium provides a solution to this problem with the PWR2400B This card is essentially a PCI bracket assembly that takes power from an external DC power supply and routes it to two 15 power cables inside the computer You must have an available bracket slot to use the PWR2400B either PCI PCI Express or AGP A strap on the PWR2400B card allows the two power cables to take power from the same DC supply The PWR2400B comes with one power supply capable of supporting up to 24 FXS ports each driving heavy loads of up to SREN If m
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