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Customer Engineer Manual

1. no tyes Intercom EE EE Eme ee Dial by name not Memo handling_____ m nm _User guidance via display not Height 72mm Colours available Dark grey amp Light Dark grey amp Light A AN Sta tic inte Static interface ce a DSS module Cit Im Extra earpiece Im nm V 24data module Im n A RA o IA fixed Page 5 3 ErgoLine D310 320 Customer Engineer Manual PHYSICAL LAYOUT See related userguide DESCRIPTION OF FUNCTIONS See related userguide Page 5 4 ErgoLine D310 320 Customer Engineer Manual Installation Cabling Handset Cord The handset is connected to the ErgoLine via a four wire coiled cord which termi nates with a four way male modular plug at the terminal side Pin Outs pm sm 4 Telephone Terminal Line Cord D310 2W D320 2W D320 4W On both endsthe terminalline cord normal length 6 m terminates with an eight way plug See diagram below Pin Outs Pin Signa Signal U EE e o 4 Receve awie pos 6 am ne 9 o n KEE Terminal Line Cord D310 4W On the wall plug end the terminal line cord normal length 6 m terminates with an eight way plug See diagram above The terminal end of the terminal line cord ends with a 6 way plug See diagram below Pin Outs Pn Signa S s n c 2 Tanmt 3 Receive 4 Receive Tra nsmit n c Note For more information on th
2. 26 28 30 33 35 Activate from dest Activate follow me from gt Page 2 17 ErgoLine D330 D340 Customer Engineer Manual INFORMATION TO BE STORED FACILITY FUNCTION NUMBER DOWNLOADED NUMBER FACILITY CODE RESULTID 2 iou 40 Onekeysrkesetup O Nol Yes LL 44 Callwaiting indication O No 1 Yes 46 Retumtodatone 0 Nojl cYes a 48 Switch in group by member 49 Group memberkey Extension Selective call pick up see key Executive key Private Download key Park key Personal key Exa mples 52 Cancel diversion on busy Night extension present Peripheral Facility Manager PFM prefix 2 26 50 Call waiting pick up Call waiting pick up Camp on busy WAIT Camp on busy Breakin INTRUDE Exec utive sec retary absent Exec utive secretary present Type 0 LED ison Type 1 LED is winking Type 2 LED is flashing x supported 2 not supported L local The DNR to accessthe device which causesthe message waiting e g the DNR of the Voice Mail system Page 2 18 ErgoLine D330 D340 Customer Engineer Manual System Preconditions Facility class mark 12 must always be assigned to the ErgoLine terminal Depending on the facilities required otherfacility class marks must also be assigned to the ErgoLine terminal For example if the extension user wants to use the do not disturb facility the facility class mark Dial Do not disturb must also be assigned For some facilitie
3. swietpos wie neg Bd I E EI Ic Page 2 2 ErgoLine D330 D340 Customer Engineer Manual PNT1 for use with 4 wire interface The ErgoLine D330 and D340 can be connected to the Switch via a Private Network Termination PNT1 This is an interface converter for OSI layer 1 and 2 between the echo cancelling U interface proprietary Philips used on digital subscriber lines in the SOPHO ISPBXs and the ISDN basic rate S interface At OSI layer 3 the PNTI is transparent A maximum two ErgoLine D330 terminals or two ErgoLine D340 terminals can be connected to the PNTI The default TEI of the ErgoLine D330 D340 is 0 If two setsare connected to a PNTI ina voice mode only situation one of the sets requires the TEl to be changed to 1 If the ErgoLine D340 isto be used in a speech and data mode only one set can be connected to the PNT1 The TEI in this configuration must be set to O and 1 The PNTI is equipped with two eight way modular sockets forthe connection of two S ErgoLine terminals On both jacks the corresponding pins3 4 5 and 6 are interconnected 3 to 3 4 to 4 etc When the ErgoLine terminal is line powered power provision is done via pin 3 amp 6 positive polarity and pin 4 amp 5 negative polarity when the powersource is in the normal power mode Pin Outs Receive power Transmit power Transmit power Receive nic 8 m S Interface This interface isthe standard SOPHO iS3000 S interfa
4. FIGURE 2 7 PC INTERFACE CONNECTOR PIN LAYOUT TABLE 2 16 PC INTERFACE CABLE PIN CONFIGURATION 9 Way Terminal 9 Way PC 25 Way PC Software Installation A TAPI software driver will be provided on 3 5 inch floppy disk enabling TAPI compliant applications to be used via the interface The TAPI driver is compatible with Windows 3 1 Windows 3 11 and Windows 95 To install the software connect the Ergoline terminal to your PC via the PC Interface using a one to one cable Install the software on the PC as follows Windows 95 1 Insert the floppy disk into the disk drive 2 In Windows 95 click Start then Run 3 Type in A setup then press the retum key 4 Follow the on screen instructions to complete the software installation Windows 3 1 3 11 1 Insert the floppy disk into the disk drive 2 From Program Managerselect File Run 3 Type in A setup in the dialog box then press the retum key 4 Follow the on screen instructions to complete the software installation Page 2 39 Ergoline D330 D340 Customer Engineer Manual Installing the Direct Station Select DSS Options Up to three DSSoptionscan be added to an ErgoLine D340 terminal To install DSS options proceed as follows Note The DSS module requires an extemal power supply to be fitted WARNING Do not fit the DSS module when line or extemal power is connected 1 Tum the ErgoLine terminal upside down 2 Remove the line cord if connected
5. Test 1 45 SOPHO 34 Test 1 39 SOPHO 26 ErgoLine D330 D340 Customer Engineer Manual Key 7 Test 1 23 SOPHO 6 Key 8 Test 1 17 SOPHO 7 Key 9 Test 1 35 SOPHO 8 Key 10 Test 1 29 SOPHO 9 Key 11 Test 1 47 SOPHO 10 Key 12 Test 1 41 SOPHO 11 2 Key 3 Test 1 34 SOPHO 29 Key 6 Test 1 28 SOPHO 32 Key 9 Test 1 46 SOPHO 35 Key Test 1 40 SOPHO 37 0 Figure 2 3 ErgoLine Terminal Key Numbering other keys KEY DESCRIPTION t TESTINDICATION Page 2 15 ErgoLine D330 D340 Customer Engineer Manual Key Marking on the terminal numbers in italics are keypad key numbers Test Indication on LCD during the keyboard test in the maintenance menu SOPHO Function key numbering for downloading from SOPHO iS in function key menus FIGURE 2 4 DSS KEY NUMBERING DSS 1 Keys DSS 2 Keys DSS 3 Keys Key 1 4 Test 2 10 SOPHO 15 Key 1 5 Test 2 13 SOPHO 16 Key 1 6 Test 2 16 SOPHO 17 Key 1 7 Test 2 19 SOPHO 18 Key 1 8 Test 2 22 SOPHO 19 Key 1 13 Test 2 12 SOPHO 24 Key 1 14 Test 2 15 SOPHO 25 Note Keysatthe DSS2 and DSS3 are not downloadable in the CPU package SSW 805 Page 2 16 Key 2 4 Test 3 10 SOPHO 103 Key 2 5 Test 3 13 SOPHO 104 Key 2 6 Test 3 16 SOPHO 105 Key 2 7 Test 3 19 SOPHO 106 Key 2 8 Test 3 22 SOPHO 107 Key 2 13 Test 3 12 SOPHO 112 Key 2 14 Test 3 15 SOPHO 113 Key 3 5 Test 4 13 SOPHO 118 Key 3 7 Test 4 19 SOPHO 120 Key 3 8 Te
6. Tyes separate OWERTY OWERTZ Qno ys modular 0 Digital 4wire S verson for DD orPNTI Quick reference card 4 languages 4languages included with included with terminal terminal ordered separately ordered separately Equivalent previous models P370 S370 P370D P375 P375D 375 S375D di Not saved in Callers List forthe D330 Page 1 5 ErgoLine D330 D340 Customer Engineer Manual Note 1 The Infra Red Static Audio 8V O Power and V 24 interfacesare not Supply available on the D330 Interchangeable Line Interface 2 wire U data 4 wire S S Line Interface B1 Terminal O Circuit Adapter messages voice D BO B1 Microprocessor EPROM Audio VO M ARCOFI Handset Loudspeaker Microphone EEPROM Display LEDs amp Keys FIGURE 1 1 BLOCK DIAGRAM OF ERGOLINE D330 amp D340 Page 1 6 ErgoLine D330 D340 Customer Engineer Manual PHYSICAL LAYOUT The physical parts of the ErgoLine D330 and D340 are illustrated in the following diagrams 2x24 Display Loudspeaker Microphone goose d QO Fixed Function Keys ooo SE O io O O O o0 o o Volume Control SH OOOOO OOOO Ye Cursor Keys OODOO 0000 Vee OOOOS Programmable Keys Alpha numeric Keys FIGURE 1 2 TOP VIEW OF ERGOLINE D330 PC Interface 2 wire d wire Line VF Handset cord O s 2 Socket 2 wire orientation TTT 4 wire orientation LT Soft
7. including LED for second level memory access options key to display relevant features exit key backspace key 4 cursor keys for scrolling through information up down and horizontally OK key e 12 programmable keys each of which can be programmed with 2 numbers functions Each key has associated LEDs labelsto capture the information which is programmed under each key e 12key numeric key pad Interfaces e Interchangeable line interfaces 4 wire S interface 2 wire U interface e PC interface foruse with TAPI compliant applications Variants e The Ergoline D330 can hold up to 4 languages e Achoice oftwo coloursisavailable Page 12 ErgoLine D330 D340 Customer Engineer Manual ErgoLine D340 User Features e Tiltable 4x40 alphanumeric display e Handset volume control e 12key numeric keypad all of which can also be used asspeed dial keys e last numberredial 10 numbers e Last unanswered calls 15 numbers e Loudspeaker forhands free e Microphone forhands free e Loudspeaker volume control e Ringervolume and ringer pitch control e Context sensitive soft keys near the display e Headset mode the headset is connected via a splitter which can be ordered e Off line number preparation e Executive secretary group functionality e Status monitoring of group members e Auto answering mode e Intercom operation e Personal name and number directory 100 names e Messaging e Realtime charging info in currenc
8. 1 0931867990214 3 In this example we will assume that you wish allocate the follow me facility to an ErgoLine D330 D340 user Look in Table 4 forthe facility codesand facility numbers required forfollow me These are activate follow me facility number 32 and cancel follow me facility number 33 Assume that the facility code to activate Follow me is 21 and the code to de activate Follow me is 21 Assume also that the ErgoLine terminal is in function key menu user group 2 Preparing the download information of the Follow me facility isdone by executing the following two OM commands CHFKDA 2 32 0 21 3 CHFKDA 2 33 0 21 3 The activate FM code hasthe analysis result result ID 27 and the cancel FM code hasthe analysis result result ID 32 see Table 2 4 These commands both use key level O and priority code 3 In addition the codes for prepare Follow me and activate deactivate Follow me from another extension ha ve to be allocated The user will now be able to program a key forthe follow me facility Altemately the user may wish you to download the follow me facility undera specific key The description below explainsthis Page 2 26 ErgoLine D330 D340 Customer Engineer Manual 3 Letusnow assume that you now wish to download the follow me facility undera specific key Look in Table 3 forthe function code required forfollow me which is 1 Notice also thatthere is no numberto be stored on the first level of the
9. Only foran ErgoLine terminal with a data interface Page 2 20 ErgoLine D330 D340 Customer Engineer Manual MESSAGE WAITING FUNCTION CODE 39 Messages are sent by the exchange A key must be programmed on the set for Message Waiting LED The LED can be programmed fora type 0 1 or 2 message meaning respectively LED on winking orflashing The kind of message programmed forthe different types is system dependent GROUP RING YEs No SorrRiNG FUNCTION CODE 45 Default setting is group ring on yes Local function code for group ring yes no facility number 42 may be downloaded the default setting isthen ovenuled Extension usercan not change the setting any more if downloading was done with priority level 3 CALL WAITING INDICATION YEs No FUNCTION CODE 51 Default setting is call waiting indication off no Local function code for call waiting beep yes no facility number 44 may be downloaded the default setting isthen overruled Extension user can not change the setting any more if downloading was done with priority level 3 Note When the switch facility class mark 34 is set the switch deliversa call waiting tone When the switch facility class mark 35 is set the switch will only delivera tone for call waiting from an operator When facility class mark 34 is set and call waiting indication asalso set locally call waiting is signalled by the switch and by the set Auro ANSWER OFF ON FUNCTION CODE 57 Def
10. and secure it with the screws 10 Replace any auxiliary equipment and handset plug 11 Replace the line cord Page 2 41 ErgoLine D330 D340 Customer Engineer Manual ASCII Keyboard The Ergoline D340 terminal can have asan option a separate ASCII keyboard It communicates with the ErgoLine terminal via an Infra Red link Note If no ASCII keyboard is in use it isrecommended that the ASCII keyboard setting is switched off this is the default condition Other infra red office equipment may activate the infra red detector puurs FIGURE 2 10 ASCII KEYBOARD Power The ASCII keypad is powered by two AAA batteries The batteries are installed as follows Polarity 1 Open the battery coveron E the rearof the keypad 2 The batteries are installed as e g shown Make sure the E o batteries are installed in the correct polarity positions O O 3 Replace the battery cover FIGURE 2 11 CHANGING THE BATTERIES IN THE ASCII KEYPAD Page 2 42 ErgoLine D330 D340 Customer Engineer Manual International Character Selection Intemational characters can be selected on the ASCII keypad by pressing the grey key located at the top right of the keypad followed by one of the keys marked with a coloured circle For example to select the character press the grey key then the Ekey Continued pressing of the Ekey will toggle through the choices available for this key combi
11. and the D330 The ErgoLine D340 has the following additional options available all of which are field upgradable e Up to 3 DSS modules giving the user up to 3x14242 additional programmable keys e ASCII keypad allowing data to be entered into the terminal via an Infra Red link e V24interface allowing usersto send data files via the ErgoLine D340 FEATURES The terminals have the following features ErgoLine D330 User Features e Tiltable 2x24 alphanumeric display e Handset volume control e 12 key numeric keypad all of which can also be used asspeed dial keys e Last number redial 5 numbers e Last unanswered calls 10 numbers e Loudspeaker forhands free e Microphone for hands free e Loudspeaker volume control e Ringervolume and ringer pitch control e Headset mode the headset is connected via a splitter which can be ordered e Off line number preparation e Executive secretary group functionality e Status monitoring of group members e Auto answering mode e Intercom operation e Realtime charging info in currency e Personal name and number directory 100 names e 136 memoriesconsisting of e 100name number directory e 12duallevel memory keys Page 1 1 ErgoLine D330 D340 Customer Engineer Manual Keypad keys e Help context sensitive Keys e Fixed function keys volume control keys hold including LED loudspeaker including LED microphone mute including LED las number redial shift key
12. answered if the attached V 24 equipment is powered off oris switched on when the call is being received at the ErgoLine D340 DTR is active when the equipment is powered 3 V 25bis Callscan be controlled from the attached V 24 equipment using the CCITT V 25bis protocol asdescribed in the paragraph V 25bis Command and Messages which follows 4 Hayes Callscan be controlled from the attached V 24 equipment using Hayes protocol asdescribed in the paragraph Hayes Command Registers and Result Codes which follows Dialling Options e Echo Characters e Convert to Uppercase Page 2 33 Ergoline D330 D340 Customer Engineer Manual e Display Calling Number Data Transfer Parameters The baud rate can be set up to the rates specified in the following table This transfer mode and rate adaptation are fixed foreach baud rate The rate must match the baud rate of the attached V 24 device TABLE 2 8 DATA TRANSFER PARAMETERS MEE TRANSFER MODE ode E xem VAD eg Asynchronous In The data word length can be set to 7 or 8 bits Odd even or no parity can be specified and the number of stop bitscan be 1 or 2 The following table lists these options The settings must match the settings of the V 24 device to which the ErgoLine D340 is connected TABLE 2 9 DATA BYTE SIZE Page 2 34 ErgoLine D330 D340 Customer Engineer Manual Line Protocols 1 Flow Control The methods of flow control between the V 24 inte
13. from the ErgoLine terminal When the message Non Operational is removed which can take a few moments dialtone will be received upon lifting the handset The following display will appearon the screen 27 06 96 14 33 Note If no dial tone isreceived check the status of the circuit in the Switch Page 2 6 ErgoLine D330 D340 Customer Engineer Manual D330 Terminal Endpoint Identific ation TEI In the specification of the terminal message protocol TMP a Bchannelis identified by a port number The ErgoLine terminal uses fixed TEls for B channel allocation For ErgoLine D330 terminals the TEl can have two different values 0 Bchannel 0 1 Bchannel1 When 0 or 1 is selected only one B channel is used for voice The TEI setting should only be changed during installation This isdone as follows 1 Pressthe Options key then scroll down until the Features option is displayed and pressthe ok key The following display willappearon the screen 1 Scroll OK accept Togglelist 2 Scroll down until the SetPhone option isdisplayed and pressthe ok key The following display willappearon the screen 1 Scroll OK accept Set language 3 Scroll down until the Select mode option is displayed and pressthe ok key The following display wil appearon the screen Enter Password 4 Enterthe service password of the set 12687 Note This password cannot be changed It isforthe use of maintenance person
14. key to select this setting A OU BU N H The default setting is for EAZ EAZ Outgoing call set up is Terminal accepts incoming made with see calls with remarks 0 9 EAZ 0 9 EAZ 0 9 TT PET All incoming calls are accepted TABLE 5 3 EAZ ADJ USIMENTFOR D310 Notes On an outgoing call set up from the terminal the PABX of the iS3000 series looks fora directory number DNR that is defined forthe U port or S bus and that matchesthe EAZ If not found the PABX continuesto allocate any other DNR at the U port or S bus that matches the service profile So fora 2 wire terminal connected via the U interface the EAZ D310 or EAZ1 D320 should be setas or 2 2 isthe default value of the PABX For EAZ2 D320 no value needsto be specified A 4 wire terminal connected via the S interface normally requiresthat the EAZ D310 or EAZ 1 D320 of the first terminal be set to 2 and the EAZ D310 or EAZ 1 D320 of the second terminal be set to 3 Connecting 2 terminals in this way iscalled co location Co location isonly possible with 4 wire terminals EAZ2 is not required This is however not a rule For example if terminal 1gets EAZ1 2 and EAZ2 3 while terminal 2 gets EAZ1 3 and EAZ2 2 then on an incoming call for terminal 1 terminal 2 will ring simultaneously On an incoming call forterminal 2 terminal 1 will ring simulta neously The call can be answered by both terminal 1 and terminal 2 This is o
15. level 3 Can be changed via the toggle list in the features menu Page 2 25 ErgoLine D330 D340 Customer Engineer Manua Downloading Examples Note When the set is delivered from the factory the EEPROM isblank i e all settings are at default When the set is connected to a PABXthe set is automatically downloaded by the PABX The set must then be downloaded from the PABX using the maintenance command orthe download mechanism in the set in orderto change its current settings Local functions such as One keystroke call setup if previously downloaded on a facility code must also be accounted for in the function key menu downloaded Preparing downloading information ma kes use of the following commands CHFKDA MENU KEY KEY LEVEL lt KEY DATA gt lt PRIO CODE gt LED CODE 1 In this example we will assume that you wish to download two numbers for speed dialling to an ErgoLine D330 D340 user Assume that you wish to store the number 0931945880635 underthe first level of key 13 and the number 0931867990214 underthe second level Assume also that the user wishesto be able to over write the number on the first level but not the numberon the second level The ErgoLine terminal is in function key menu user group 2 Preparing the download information for speed dialling is done by executing the following two OM commands CHFKDA 2 13 0 0931945880635 1 CHFKDA 2 13
16. on the cradle Connectthe data terminalto the V 24 data port Connect any otherequipment to the appropriate connectorsas necessary e PC interface e Audio interface e Static interface Connect the mains plug transformer to the mains supply only for mains powered terminals The idle menu will be on the display Connect the telephone line cord to the line port on the underside of the ErgoLine terminal Plug in the telephone line cord at the PNT1 orthe wall socket Page 2 8 ErgoLine D330 D340 Customer Engineer Manual When the ErgoLine terminal hasbeen successfully connected to the following e mains supply where necessary e PNTLorwall socket The following display will appearon the screen Non Operational The Ergoline terminal is now ready to receive commands from the Switch Programming the Ergoline terminal is possible before download however call set up is not possible during this time The default values can be overruled by the Switch orcan be changed by the programming procedure from the Ergoline terminal When the message Non Operational is removed which can take a few moments dialtone will be received upon lifting the handset The following display will appearon the screen Time 13 34 Note If no dial tone isreceived checkthe status of the circuit in the Switch D340 Terminal Endpoint Identific ation TEI In the specification of the terminal message protocol TMP a Bchannel is ide
17. terminal identification will be supplied forthe PABX during outgoing call set up The PABX will determine the directory number with the aid of the EAZ Adjusting the EAZ for D320 The two settings EAZ1 and EAZ2 are programmed asfollows place the handset on hook press PROGRAM key press 9 press PROGRAM key EAZ land EAZ2 are displayed entera characterto change the setting for EAZ 1 This charactercan be a digit Oto 9 or As soon asthe first digit EAZ 1 is entered the second digit EAZ2 is cleared 7 press PROGRAM key to select this setting when EAZ2 does not need to be defined 8 if EAZ2 isto be defined enterthe required character This charactercan be a digit Oto 9 or 9 press PROGRAM to store the new settings OU B WN HG The default setting is EAZ1 and EAZ2 When EAZ2 is not specified the default setting isthe value of EAZ1 EAZ1 EAZ2 Outgoing call set up is Terminal accepts incoming made with calls with See remarks Dag EAZ1 0 9 EAZ1 0 9 0 9 0 9 EAZL 0 9 EAZI 0 9 orEAZ2 0 9 accepted care accepted TABLE 5 2 EAZ ADJ USIMENTFOR D320 Page 5 8 ErgoLine D310 320 Customer Engineer Manual Adjusting the EAZ for D310 The two settings EAZcan be programmed asfollows place handset on hook press PROGRAM key press 9 press PROGRAM key pressa characterto change the setting for EAZ The charactercan be a digit Oto 9 or Press PROGRAM
18. this key to select and de select hanas free operation orto de select listen in and select soft speaking Press this key to switch the active microphone off and on The LED indicatesthe statusof the active microphone asfollows e LED off The handset microphone ison because the handset is in use orthe set is idle e LED flashing The microphone is off the other party cannot hear you e LED on The microphone is on Press this key to recall the re dial list 5 numbers on the D330 10 numbers on the D340 The numberto be redialled can then be selected using the Cursor Keys Pressthis key to leave a programming function Pressthis key to erase the last character when editing Pressthis key for on screen context sensitive help Pressthis key to get accessto the context sensitive options which are available in the terminal Pressthis key to select the second level of keypa d memory keys When programming use this key to switch between numbersand letters on the keypad Use this key in conjunction with the cursor keysto change mode data version only Pressthis key to put a caller on hold orto move between callers on hold The Hold key is also used when setting up a three party conference The Cursor Keys consist of two horizontal scroll keys indicated and and two vertical scroll keys indicated and v plusan OKkey The scroll keys are used to Page 1 10 ErgoLine D330 D340 Customer Engineer Manual move aroun
19. underside of the terminal This interface complies with the audio section of the X Y interface specification AEI Draft I ETS 300245 TABLE 2 4 AUDIO INTERFACE PIN CONFIGURATION SGNAL PN DESCRIPTION Lea Output Analogue put GNDA Ground Analogue N C N C N C Static Interface The Ergoline D340 hasan optional Static interface which supplies an output control line foraccessories such asan second bell ora doorlamp It also supplies a single input channel forfoot switch operation The Static interface is connected via an RJ 11 socket on the underside of the terminal This interface complies with the Y section of the X Y interface specification AEI Draft ETS 300245 Page 2 29 ErgoLine D330 D340 Customer Engineer Manual TABLE 2 5 STATIC INTERFACE SPECIFICATION Input Impedance 10 kQ pull up Output Impedance 1 5 kQ 10 TABLE 2 6 STATIC INTERFACE PIN CONFIGURATION DESCRIPTION 45V supply voltage Busy indication Mg e _ Second bel Page 2 30 ErgoLine D330 D340 Customer Engineer Manual V 24 Interface Option The ErgoLine D340 terminal has an optional V 24 Data Interface This interface conformsto the CCITT V 24 V28 recommendations for respectively the circuit functions and electrical characteristic s The V 24 Data Interface is an ISDN terminal adapter which enables communication with a similar device It is not designed to communicate with modems although modem commands can be us
20. 0 ErgoLine D310 320 Customer Engineer Manual Maintenance The following functional tests of the ErgoLine D330 amp D340 terminals allow the Display Keyboard LED s Memory and Interface to be tested Self test of the ErgoLine D310 If the terminal is powered up with the handset on hook and the and keys pressed togethera factory self test mode isentered This mode clearsall programmed data and programming locks If the terminal is powered up with the handset on hook and the 7 and 9 keys pressed togetheran installer self test mode is entered Thisdoesa self test only It retains programmed data and locks After completion of a self test the terminal attempts a normal start up Referto Figure 5 1 forthe namesand locations of the keys The self test performsthe following functions in sequence 1 The micro controller ROM is verified with a checksum 2 The D310 2 extemal RAM is verified Some of the D310 4 microcontroller RAM is verified If both ROM and RAM are satisfactory the loudspeaker LED begins flashing otherwise the self test halts and the phone will not try to go in service 3 The EEPROM is verified If satisfactory the message waiting LED begins flashing otherwise the self test halts 4 Forfactory self test the terminal settings and memory keys revert to their defaults if the EEPROM check succeeds Forinstaller self test they are retained 5 The D310 2 U interface islooped back intemally and tested If a faul
21. 2096 prop group displ superv park ext pr membe sw al rank LP PP r 9 12096 0 yes 0000000 12050 1 yes yes 12051 1 1 yes yes DIM DNR 12050 DNR MENU 12050 8 12051 10 DIFKDA 8 menu key level key prio code led code softring data 8 0 0 1 9 3 LP 8 1 0 1 10 8 2 0 7 1 1 Group park 8 3 0 1 1 1 PP DIFKDA 10 menu key level key prio code led code soft ring data 10 0 0 1 9 3 LP 10 1 0 1 10 10 2 0 7 1 1 Group park 10 3 0 1 1 1 PP Note that the LED codes represent the group member rank See under lt ED code gt in appendix 2 of the OM commands manual DITFKM 12050 dnr bspt menu key lev key prcode led code softring xlated data 12050 95 8 0 0 120504 1 65 3 YES LP 12050 95 8 1 0 12051 1 65 YES CALL PIC KUP 12050 95 8 2 0 120967 1 65 1 YES Group Park 12050 95 8 3 0 120501 1 65 1 YES PP DITFKM 12051 dnr bspt menu key lev key prcode led code softring xlated data 12051 95 10 0 0 120514 1 65 3 YES LP 12051 95 10 1 0 12050 1 65 YES CALL PICKUP 12051 95 10 2 0 120967 1 65 1 YES Group Park 12051 95 10 3 0 120511 1 65 1 YES PP PP keys H and 2 Group park keys till 49 Page 2 28 ErgoLine D330 D340 Customer Engineer Manual Optional Interfaces Audio Interface The ErgoLine D340 has an optional Audio interface which can be used to connectaudio accessories such asa voice recorder The Audio interface is connected via an RJ 11 socket on the
22. 24 INTERFACE CONNECTOR PIN LAYOUT TABLE 2 7 V 24 PIN CONFIGURATION CIRCUIT MNEMONIC DESCRIPTION TO FROM DCE rie data Tra inae nal element timing lm source E na ME TENG DEE element timing DCE Local GEES 108 1 CDSL GH data set to line 108 2 DIR Data terminal ready Page 2 32 XT 2 ur us El Bird VERI EE ES E U Me MEN PEER LU NN La GE EE EE ET Kl Es BEA ErgoLine D330 D340 Customer Engineer Manual CS CIRCUIT MNEMONIC DESCRIPTION 1 1 OR FRO DCE to from to from RL Loopback maintenance test 0 125 Calling indicator frm Emu ECO NE EET 24 113 TSET Transmitter signal element timing DTE source Data Call Control To switch the telephone from Voice mode to Data mode press SHIFTand then ARROW RIGHT To switch the telephone from Data mode to Voice mode press SHIFTand then ARROW LEFT It is also possible to program a key by means of which the user can switch between Voice and Data modes There are four methodsof call control available These must be configured using the ErgoLine D340 keypad 1 Telephone Keypad The call can be established by dialling from the ErgoLine D340 keypad only Messagesfrom the ErgoLine terminal will not be transmitted to the attached V 24 equipment and cannot be seen 2 DTEKeyboard The call can be established from both the keyboard of the V 24 device and from the keyboard of the ErgoLine D340 An incoming call will automatically be
23. 3 Remove the DSS DSS cover from the base of the terminal by removing the screws FIGURE 2 8 INSTALLING THE DSS OPTIONS 4 Remove the extemal power supply if fitted 5 Plug the DSS option into the slot in the base of the terminal or to the existing DSS 6 Fit the extemal power supply routing the cable in the slot in the base 7 If no further DSS modules are to be fitted place the cover on the DSS module and secure it with the screws 8 Secure the DSS to the bottom case using the two screws provided Page 2 40 ErgoLine D330 D340 Customer Engineer Manual Installing Optional Line Interface The ErgoLine terminal can be fitted with eithera 2 wire ora 4 wire line interface To change the line interface proceed asfollows WARNING Do not open the ErgoLine terminal when line or extemal poweris connected Tum the terminal upside down Remove the line cord if connected Remove the DSS cover asdescribed previously Remove the extemal power supply if fitted Remove the handset plug and any auxiliary equipment fitted Remove the base of the terminal The base isfastened to the terminal with screws one of which islocated underthe DSS cover Remove the existing interface 8 Install the optional line interface as shown Make sure that the board is secured using the screws provided DU SS DI Mt N FIGURE 2 9 INSTALLING THE OPTIONAL LINE INTERFACE 9 Replace the base coverofthe terminal
24. 3 5 inch e Function key labels blank e Quick Reference Guide Power Supply The ErgoLine D330 can only be line powered The ErgoLine D340 can be line powered or mains powered An extemal power supply which is available asan option is required when the following options are fitted e V 24 data option e DSS Direct Station Select modules When an extemal power supply is fitted the ErgoLine D340 automatically detects the powersource and will perform a reset operation The extemal power supply requires 220 240V AC 50 60Hz mains power The ErgoLine D330 and ErgoLine D340 are equipped with an EEPROM so programmed information is not lost if the poweris removed Page 2 1 ErgoLine D330 D340 Customer Engineer Manual Cabling Power Cord D340 only The connection of the power cord to the transformer is fixed The otherend of the powercord terminates with a phono connector Pin Outs Handset Cord The handset is connected to the ErgoLine via a four wire coiled cord which termi nates with a four way male modular plug at the terminal side Pin Outs m semi 4 Microphone Terminal Line Cord On both endsthe terminal line cord normal length 6 m terminates with an eight way plug Pin Outs Note For more information on the hardware configuration of the comesponding boards see the Maintenance Manual forthe iS3000 Part 3 Board Interface and Strap Settings Chapter 4 m E E a Reeves
25. 35 ErgoLine D330 D340 Customer Engineer Manual TABLE 2 11 V 25BIS MESSAGES THE FOLLOWING MESSAGES WILL BE RETURNED Call Failure Indication Inc oming Call INC INC Connection Established TABLE 2 12 CALL FAILURE REASONS IF A CALL FAILURE INDICATION IS RETURNED THE FOLLOWING REASONS MAY BE GIVEN c Hayes Commands Registers and Result Codes The Hayes protocol allowsthe control of connections from the V 24 equipment in exactly the same way asthe V 25bis protocol Hayes also discriminates between the Command Mode and the Data Transfer State In a connection you can change backto the Command Mode with an escape sequence see Table 2 13 The commands available in the ErgoLine D340 terminal are a subset of the Hayes 1200 Smart Modem commands TABLE 2 13 HAYES COMMANDS NOT ALL HAYES COMMANDS ARE USED BUT THE FOLLOWING WILL BE ACCEPTED AT Command prefix must be given before all the following commands excluding A Answera data call Repeat last command without AT afterthe command other commands ma y follow Local echo OFF Local echo ON O lo Retumsthesoftwareversi nnumber 3 The Hayes parameters are reset to factory default settings L Notusd M Notued L M Retum from Command Mode to Data Transfer Mode P LNetueegd DT Page 2 36 ErgoLine D330 D340 Customer Engineer Manual Not used SO Program register r with xxx Retums OK if x doesnot exceed the maximum value fo
26. C U 600 m 1500 m DLC C D DLC U TEI O T1 X ERI We extended passive bus 100m TEL O or 0 amp 1 fixed TEl TEI O 100 m 500 m Tel 1 EE fixed TEI 600 m TEI O Tel 1 fixed TEl TEI O or0 1 see note 1000 m Note DLX U must be projected in 2B mode in orderto use speech amp data because the V 24 data port hasa fixed TEI of 1 E Eo FiGURE 2 1 POSSIBLE WIRING CONFIGURATIONS 100m Page 2 5 ErgoLine D330 D340 Customer Engineer Manual Connecting the D330 ErgoLine Terminal The D330 ErgoLine terminal is connected asfollows 1 Connectthe handset cord to the handset port on the underside of the ErgoLine terminal and put the handset on the cradle 2 Connect any other equipment to the appropriate connectors as necessary e PC interface 3 Connectthe telephone line cord to the line port on the underside of the ErgoLine terminal 4 Plug in the telephone line cord atthe PNT1 orthe wall socket When the ErgoLine terminal hasbeen successfully connected to the following e PNTlorwallsocket The following display will appearon the screen Non Operational The ErgoLine terminal is now ready to receive commands from the Switc h Programming the ErgoLine terminal is possible before download however call set up is not possible during this time The default values can be overruled by the Switch orcan be changed by the programming procedure
27. ErgoLine D330 D340 D310 D320 Customer Engineer Manual PHILIPS 3513 302 60092 February 1999 ErgoLine D330 D340 Customer Engineer Manual CONTENTS INTRODUCTION 5 io rino I n REESE Ida 1 1 Featuies iasunnnasnhacuhnanancd hac aon e s 1 1 Ergo ne D330 BEE 1 1 UserFeatueS eds ed de ee aee reete dd dd dd dad 1 1 its 1 2 Intera c e 1 2 Val ants EES eee iti n de De a ee ee Ee ee daa 1 2 Ergoline D340 een 1 3 User Features Rete AL De ve vb M Dek Ese ed 1 3 KE Sa 1 3 IE Ee SR delas 1 4 OPTIONS Es Ee Re De Ee De Pe Dna 1 4 VE ni neice ieee re ee EO N 1 4 Quick Scan Card of Ergoline Models nnee 1 5 UE LU TEE 1 7 Description of Functions Re Re ke ee 1 10 Numeric Keys 1 10 Programmable Keys 1 10 Fixed Function Keys 1 10 CUISO PREYS SR ge EE Ve aan 1 10 Soft Keys D340 RE EO N ninm 1 11 2324 Display DIO rtt as 1 11 4x40 Display D340 EE 1 11 loudspeaker N tee adas 1 12 Exte mal Microphone iese ee ed Re de ed ee de Re Re de ee ee 1 12 2 Wire 4 Wire Line Interface 1 12 PGs INCE el EE SS EE 1 12 Handset Cord Socket Re Re ke ke nnns 1 12 SO TW ales Ha tels EE ES Ee OE EE Ee EE GE DE RRR 1 12 Audio Soc RE EE 1 12 Static Interface Socket D340 ese ee ee ee mne 1 12 Optional Power Supply D340 see ke Re Re Re de ee 1 12 DSS Connector Cover D340 ee ee ee ee nnns 1 13 V 24 Data OPHON EE Ee ee Gti t eem ta OE ie 1 13 Infra Red ASCII Keypad Port 1 13 INSTALLATIONS X 2 1 Unpa
28. UNCTION CODE 104 Facility code for call pick up facility number 49 has to be downloaded Group arrangement has the pick up property PRIVATE PARK FUNCTION CODE 105 Facility code for call pick up facility number 49 has to be downloaded Group arrangement hasthe pick up property Park position must be defined for group DNR GROUP PARK FUNCTION CODE 106 Facility code for call pick up facility number 49 has to be downloaded Group arrangement hasthe pick up property Park position must be defined for group DNR ALTERNATIVE SECRETARY FUNCTION CODE 107 Facility codesforactivate facility number 32 cancel facility number 33 and follow me primary facility number 34 must be downloaded User must have follow me entitled ASFACM 7 Auro ANSWER FOR 1 HOUR Orr ON FUNCTION CODE 110 Default setting is auto answer for 1 hour off Local function code for auto answer for 1 hr facility number 38 may be downloaded the default setting isthen overuled Extension usercan not change the setting any more if downloading was done with priority level 3 Page 2 23 Ergo Line D330 D340 Customer Engineer Manual FOOTPEDAL FUNCTION CODE 111 Can only be switched on and off when the terminal is idle Function can be activated via the toggle list or through a function code SECOND RINGER FUNCTION CODE 112 Can only be switched on and off when the terminal is idle Function can be activated via the toggle list or through a f
29. a total of 12 blue keys on the phone 14 DSS 14 DSS 14 DSS 54 programmable keys Each key can be programmed with 2 functions or 2 speed dial numbers or 1 function and 1 speed dial number The DSS modules are field installable and require an extemal power supply V 24 data option allowing data transfer from the ErgoLine D340 The V 24 option requires an extemal power supply and is field upgradable The V 24 option occupies one of the two B channels allowing a voice call to be made at the same time asa data call Note The V 24 data option has a fixed TEI of 1 ie the DIX DLX U DLC U and PNT 1 must be in 2B mode to make the data available ASCII keypad forentering messages or updating the intemal directory The ASCII keypad isan infra red device and can be installed by the user himself The ErgoLine D340 is normally line powered However a power supply is required if either a V24 option or DSS is fitted Variants The ErgoLine D340 can hold up to 4 languages A choice of two colours is available Page 1 4 ErgoLine D330 D340 Customer Engineer Manual OUICK SCAN CARD OF ERGOLINE MODES Softkeys noe Ja O Headsetoperation Lues ys 5 Lues Message waiting LED Lues lyes Notice send mo lyes Memo handling no yestyped grey grey Static interface 1 no lyes Audio input output DSSmodue nome luptoz sd Extra earpiece V 24 data module mo
30. anual The IOM2 interface and CODEC are tested If a fault occurs the self test terminates and the message BAD IOM2 CODEC is displayed If allthe previoustests have been successful then all dot segments of the dot matrix display are illuminated all the LEDsare lit and a short beep is emitted The user now liftsthe handset and the display is cleared The user presses keys in this sequence Loudspeaker Mute Program LNR Hold 123456789 0 Shift M1 M2 M3 M4 Each key press is displayed After each key is detected in the sequence a short beep is emitted If an incorrect key is pressed then an error tone is emitted A pause of more than 5 seconds between keys results in the same enortone being emitted On completion all of the LEDs are extinguished 10 The user must then replace the handset At this point the ringer is sounded with continuous ring at medium volume and using bi tone ring until the user goes off hook 11 Lifting the handset terminatesthe self test mode and letsthe watch dog expire to reset the terminal The terminal generates an outgoing call request in response to the off hook condition a 3 P me OL Hold Loudspeaker E li Hois Mute Broar DOC O Shift OOO ETE SS Res EE m OO PHILIPS M1 FIGURE 5 2 D320 KEYS Page 5 13 ErgoLine D310 320 Customer Engineer Manual Page 5 14
31. ault setting is auto answer voice off Localfunction code forauto answer facility number 38 may be down loaded the default setting isthen overuled Extension usercan not change the setting any more if downloading was done with priority level 3 RINGER ON Orr FUNCTON CODE 58 Default setting is ringer on Locally programmed in toggle list and can be programmed undera key STATUS MONrORING ON OFF FUNCTION CODE 59 Default setting is monitoring on Locally programmed in toggle list and can be programmed undera key Page 2 21 Ergo Line D330 D340 Customer Engineer Manual GENERAL FACILITY CANCEL FUNCTION CODE 61 Facility code for general facility cancel facility number 53 hasto be downloaded SHOW ABSENT PRESENT STA TUS FUNCTION CODE 62 ISPBX must provide the absent present status of executives and secretaries Extension isa memberof an executive secretary combination and a display group EXTENSION KEY FUNCTION CODE 65 Facility code for call pick up facility number 49 has to be downloaded Group arrangement hasthe pick up property ON OFF HOOK FUNCTION CODE 71 The headset operation or the handset without hook mode must be enabled which disables the physical On Off hook switch The Off hook situation is indicated by the LED only in Headset or Headset without hookswitch mode Programmed locally undera key PFM FUNCTION CODE 73 A SOPHO System Manager system with the Peripheral Faci
32. ay differ from one Switch to the next Note It is possible to erase the EEPROM by powering the set while holding keys 5 3 to clearall keys functions Page 2 12 ErgoLine D330 D340 Customer Engineer Manual Table 2 2 shows whether facility codes need to be downloaded fora specific function Downloading the facility codes is discussed in the following chapter TABLE 2 2 FUNCTION CODES FOR FUNCTION KEY DOWNLOADING FUNCTION FUNCTION TO BE NUMBER TO BE NUMBER TO BE STORED CODE DOWNLOADED STORED ON HRST ON SECOND LEVEL LEVEL Speed dialling Speed dial Speed dial number number Follow me key Extension DNR Speed dial number 32 33 optional Automatic ring back Speed dial number 30 31 k y Diversion on busy key Speed dial number 51 52 Do not disturb key Speed dial number 28 29 Night absence key Speed dial number 57 58 y e ke Switch voice data None Speed dial number mode 7 x 5 1 Show absent present None Speed dial number status Extension DNR Speed dial number Line Key Line number only Speed dial number monitoring On Off hook Speed dial number PFM Reques code Speed dial number 6 see table 2 3 Direct password key Speed dial number 65 Extension interc om key Extension DNR Speed dial number 49 67 message notice 3 3 3 3 3 4 6 6 6 1 2 5 7 2 3 7 8 9 5 51 52 57 58 59 1 2 5 71 73 74 75 100 101 102 103 104 105 106 07 1 Page 2 13 E
33. ce LL interface The ErgoLine D330 and D340 can be connected to the switch via the DLX U U interface This isa two wire digital interface which uses ping pong signalling Do not mistake this interface with the echo cancelling proprietary Philips U interface This interface is only capable of supporting the connection of one terminal When the card is projected in 1B mode the terminal requires a TEI setting of O When the card is projected in 2B mode the terminal requires the following setting e Terminal with speech service only requires the TEI setting of O default Page 2 3 ErgoLine D330 D340 Customer Engineer Manual e Terminal with Speech and Data service requires TEI setting of 0 amp 1 This TEI setting is required asthe terminal hasa fixed TEI of 1forthe Data service and requires this setting forthe data service to be available Cable and Distances The S interface consists of two balanced twisted pairs one pairfor Transmit and one pairforReceive The distance between the ErgoLine and the Switch depends upon the configuration and the cable characteristics of the cable used between the wall socket and the Main Distribution Frame MDF The U interface consists of one balanced twisted pair with half duplex operation being used The cable length is defined by cable type TABLE 2 1 TYPICAL CABLE C HARAC TERISTIC S CHARACTERISTICS S SPECIHCATION Ui SPECIHCATION Cable impedance 1002 at 96kHz 1000 at 192kHz Loo
34. channel setting via the softkey menu UI Page 2 43 ErgoLine D330 D340 Customer Engineer Manual FIGURE 2 13 SETTING THE CHANNEL ON THE ASCII KEYPAD Function Key Numbering As with the ErgoLine main terminal and the DSS options the ASCII keypad has programmable function keys These two keysare not downloadable but are programmable on both first and second levels The function keys are located atthe bottom left hand side of the ASCII keypad and are annotated asM1 and M2 Figure 2 14 shows details of the function key numbering PROGRAMMABLE FUNCTION KEYS Ul M1 Ul M2 FIGURE 2 14 ASCII KEYPAD FUNCTION KEY NUMBERING THE FORMAT USED TO DESCRIBE THE NUMBERING IS AS FOLLOWS UI USER INTERFACE MARKING ON THE TERMINAL Page 2 44 ErgoLine D330 D340 Customer Engineer Manual PROGRAMMING TELEPHONE PARAMETERS Programming of the ErgoLine terminal is menu driven Navigation through the menus is done using the cursor keys on the ErgoLine D330 terminal or via the four Softkeys on the ErgoLine D340 terminal The Softkeys on the optional ASCII keypad behave in an identical mannerto the Softkeys on the D340 The terminal must be in the idle condition i e the handset is on hook and the loud speaker is de activated during programming Programming can also be done remotely by meansof a downloading procedure from the ISPBX ErgoLine D330 Programming Map When programming the ErgoLine D330
35. cking AE EE pen 2 1 ErdolineD330 cue tante ara Rd 2 1 ErdoLine DAAD EE 2 1 Power Supply EE EG Ee da 2 1 ErgoLine D330 D340 Customer Engineer Manual Cabling EE OE Ee OE da Oe EG N 2 2 POWeI Cold EE RE RE ec 2 2 Handset C ON nde 2 2 Terminal Line Cord ek 2 2 CR RE 2 3 RA le BE AE EE eect etc 2 3 Un ue EE 2 3 Cable and Disances kA 2 4 Connecting the D330 Ergoline Terminal eneen 2 6 D330 Terminal Endpoint Identification TEI 2 7 Connecting the D340 Ergoline Terminal nen 2 8 D340 Terminal Endpoint identification TEI 2 9 System RequirementS AAA 2 11 Preparing Download Information nnee 2 12 V 24 Port Characteristics 2 12 Function Key Data aaa pe etd eed at 2 12 Function Key Layout ke AA eke Re de Re de Re sternere nnns 2 14 Facility Codesand Local Functions de ee RA Re ee ee 2 17 System Preconditions nnen ee Re Ge Re eke Re de nnns 2 19 Downloading ExampleS iss sede ese ed de ee de ee de Re Ak ee de ee ee de 2 26 Optional Interfaces nnn Re Re de ee de ee 2 29 Audio Interface cn tn een tan tit 2 29 Static InterfaCe tree e Deu iran eet 2 30 V 24 Interface Option 2 31 PC Interface OPDOEN caet ere fd re t ERE Rex t de Ge Ee se 2 39 Installing the DSS Options enn 2 40 Installing Optional Line Interface AA 2 41 ASGII KeyboaTu e eter Ert Rte PERS 2 42 Intemational Character Selection ee ee R
36. d as an indication when tracing a fault TABLE 4 1 CALL PROGRESS CODES Facilty registered Answer Numberbu Page 4 5 ErgoLine D330 D340 Customer Engineer Manual Page 4 6 ErgoLine D310 320 Customer Engineer Manual INTRODUCTION The Sopho ErgoLine D310 and D320 complete the new range of digital terminalsfor use with the Philips iS3000 PABXs The D310 and the D320 are designed to replace the P171 P271and S271 The D320 and the D310 are both available with a 4 wire SO interface and in a 2 wire Upn interface This line interface is not interchangeable like the D330 and D340 FEATURES The terminals have the following features ErgoLine D310 User Features 12 key numeric keypad 4 fixed function keys last number redial loudspeaker loudspeaker volume control ringer volume and ringer pitch control listen in or loud hearing on hook dialling one keystroke call set up optional key beep message waiting lamp Keys e fixed function keys e loudspeaker including LED e programming key e lastnumberredialkey e hold key e 3programmable keysforspeed dialling e 12key numeric keypad Interfaces e Line interfaces e 4wire SO interface e 2 wire Upn interface Accessories e Wall mounting plate which enables e terminalto be mounted on a wall e adjustment of viewing working angle of the terminal on a desktop Page 5 1 ErgoLine D310 320 Customer Engineer Manual ErgoLine D320 User Features 1x 16 c
37. d displayed menu items The OK key is used to complete the acceptance of functions when they are being invoked Soft Keys D340 only The Ergo Line D340 has four Soft Keys These keys are used in conjunction with related functions displa yed on the LCD 2x24 Display D330 only The ErgoLine D330 has an LCD display with 2 lines of 24 alphanumeric characters The displa y showsthe following information e Numbers namesdialled from the numeric keypad e Numbers namesdialled from a programmable key e Incoming call numbers names e Incoming call waiting numbers names e Numbersbeing programmed into memory e 3party conference members e Time and date e Costindication for metered calls e Duration of metered calls e Call progress information e System information e Messagesreceived not saved in callers list 4x40 Display D340 only The ErgoLine D340 hasan LCD display with 4 lines of 40 alphanumeric characters The display shows the following information e Numbers namesdialled from the numeric keypad e Numbers namesdialled from a programmable key e Incoming call numbers names e Incoming call waiting numbers names e Numbersbeing programmed into memory e 3 party conference members e Group observation display Time and date e Costindication for metered calls e Length of metered calls e Data being entered in via the ASCII keyboard e Call progress information e System information e Messagesreceived saved in callers lis
38. dio channel of the audio interface X mode Code 5 activates loopback test on handset e Hold down hookswitch handset mic feedback can be heard in handset receiver Code 55 activates loopback test on handsfree Code 56 activates loopback test on loudhearing Code 57 activates forced transmit mode toggle on off Code 58 activates forced receive mode toggle on off Page 4 3 ErgoLine D330 D340 Customer Engineer Manual Note Codes 57 and 58 are used in conjunction with the other codes It is essential that forced transmit or receive is deactivated off before retuming to user mode See Note on page 4 4 Digital Interfaces Codes 61 70 Code 61 tests Y signal 0 on PC interface Code 62 tests Y signal 1 on PC interface Code 63 sendsa signal from the PC interface at 1200 baud Code 64 tests X interface activates X interface mirored mode Code 65 tests static interface signal 0 Code 66 tests static interface signal 1 Code 67 tests V24 Code 68 tests line interface info 0 Code 69 tests line interface info 1 Code 70 tests B channel loopback only when 2 B channels available Note It is recommended that after any of these tests a hardware reset is completed Page 44 ErgoLine D330 D340 Customer Engineer Manual Call Progress Codes During a call the ISPBX sends call progress codes to the ErgoLine D330 D340 see Table 4 1 These codesare displayed on the left hand side and can be use
39. e facility number 51 and cancel facility number 52 diversion on busy have to be downloaded Page 2 19 ErgoLine D330 D340 Customer Engineer Manual DO NOT DISTURB FUNCTION CODE 5 Extension is Do nof disturb entitled facility class mark 25 Facility codesforactivate facility number 28 and cancel facility number 29 do not disturb have to be downloaded NIGHTABSENCE FUNCTION CODE 6 Extension is either e Main Common Night Extension e Sub Common Night Extension e Individual Night Extension e Permanent Line Extension e Overflow Extension Note These extension types are assigned by OM commands Facility codes for night extension absent facility number 57 and night extension present facility number 58 have to be downloaded EXEC UTIVE SECRETARY ABSENCE FUNCTION CODE 7 Extension isa member of an executive sec retary combination Facility codes for executive secretary absent facility number 26 and executive secretary present facility number 27 have to be downloaded when programmed without directory number Group ABSENCE FUNCTION CODE 8 Extension isa member of a group Facility codes forgroup member absent facility number 47 and group member present facility number 48 have to be downloaded INTERCOM ENABLE YES No FUNCTION CODE 32 Default setting is intercom enable on yes No preconditions SEND TONES DTMF FUNCTION CODE 33 No preconditions SwrrcH MODE VoicE DATA FUNCTION CODE 37
40. e 2 43 Function Key Numbering esse ee ee de Re ee de ee e 2 44 PROGRAMMING TELEPHONE PARAMETERS ANN 3 1 ErgoLine D330 Programming Map 3 1 ErgoLine D340 Programming Map 3 2 Terminal Locking and Unlocking of the D330 D340 3 3 MAINTENANCE AND TESTING nn ee ee ee RR eene 4 1 Selecting a Test c ict cec ec e Ee EET ERE TE ETE se dde 4 1 Show Software Version ooo ee Re RA nnne nnn enne 4 2 Display TESE A A a 4 2 Keyboard let EE ee ltda 4 2 Mana C E 4 2 Memon Te ERREUR 4 3 EEPROM EE m 4 3 Analogue Interface Test ke RA nennen 4 3 Digital Interface TESt see ee ee enne nnne nnne 4 4 Call ProgressCodeS see see Re ee N nennen nnne rne 4 5 Ergoline D310 D320 Customer Engineer Manual CONTENTS INTRODUCTION AR EE N 5 1 ad ARE EE EE EE EE EE EE EE N Eie 5 1 Ergo ne D 310 serere ei dein dni e eie ru E E ER 5 1 User SEE AE dadas DU Ee 5 1 GR EE AE ER M 5 1 Interfaces ER EE N 5 1 ACCOSSO GS d ER ee e ended d oes 5 1 Ergo Line D320 DEE 5 2 User FealUreS an nvt RE en aaan ae ee ee EE 5 2 KE EE treno re rere Pre rir ripper EE DN ETE NER ERES 5 2 Ai te EE ntes 5 2 Nee od SI OE EE EE DE OE lau 5 2 Maintenance asi e DES SE GE Dee ERE de 5 2 Quick Scan Card of ErgoLine Models D310 and D320 5 3 UE LU TEE 5 4 Description of Functions RA Re Re ee 5 4 INSTALIATION ESE REGSE SEGE de 5 5 Cabling ME ER et e e Het ports 5 5 Ha id set Cordier eE Ee pe tela tare ren 5 5 Term
41. e hardware configuration of the comesponding boards see the Maintenance Manual forthe iS3000 Part 3 Board Interfaces and Strap Settings Chapter 4 Page 5 5 ErgoLine D310 320 Customer Engineer Manual PNTI for use with 4 wire interface The ErgoLine D310 and D320 can be connected to the Switch via a Private Network Termination PNT1 The EAZof the ErgoLine D310 D320 should be adjusted as if the terminal was connected to an SO bus The PNTI is equipped with two eight way modular sockets for the connection of two S Ergoline terminals On both jacks the corresponding pins3 4 5 and 6 are interconnected 3 to 3 4to 4 etc Pin Outs Pin Signal Receive power di Transmit power Tra nsmit power D m Receive power 8 ne S Interface This interface isthe standard SOPHO iS3000 S interface To identify the terminal at the S bus see the section entitled Endger t Auswahl Ziffer EAZ below U interface The Ergoline D310 and D320 can be connected to the switch via the DLX U U interface This isa two wire digital interface which uses ping pong signalling Do not mistake this interface with the echo cancelling proprietary Philips U interface This interface iscapable of supporting the connection of one terminal only Normally the DLX U U board should be projected in 1B mode for D310 D320 terminals The D310 and D320 terminal may also replace a D340 terminal that is connected
42. e i diversion to second bell autom answering altemative secr light doorlamp when iiis aie busy e footpeda TAPI speech via EE werd ny eae i when busy TAPI speech via s Iohtdonamp hone F manually dooropener e Xinputinstead of mic gt handset without hookswitch headset TAPI speech via accessory e push to talk TAPI speech via phone english volume enter handset with enter e ASCII download deutsch melody password hookswitch old new keyboard request nederlands handset password e Infrared e set TEI francais without amp verify channel clean hookswitch e keyboard type clearall keys headset keyboard clear keyclick directory autorepeat Clear delay message reset data resettoggle list Note e Options marked are only available in Special mode The Special mode password is 2468 Page 3 2 ErgoLine D330 D340 Customer Engineer Manual e Options marked are only available in Service mode The Service mode password is 12687 See User Guide for details Terminal Loc king and Unloc king of the D330 D340 The user is able to lock the set using LOCK MODE Consult the User Guide on how to do this The default password forLock Mode is 111 This can be changed by the user Reset Lock password to default If the userforgetsthe password the following steps must be taken to reset the password to the default l Enterthe se
43. ed to control it The V 24 interface behavesasa DCEand the connected V 24 equipment behavesasa DTE Note The V 24 option requiresan extemal power supply to be fitted installing the V 24 Data Interface To install a Data Interface in the ErgoLine terminal proceed asfollows WARNING Do not open the ErgoLine terminal when eitherthe line or extemal power supply are connected 1 Tum the terminal upside down 2 Remove the line cord if connected 3 Remove the DSS DSS This is attached by two screws in the base of the terminal 4 Remove the extemal power supply if fitted 5 Remove the handset plug and any auxiliary equipment fitted to the audio or static interface 6 Remove the base of the terminal A few screwsfasten the base to the terminal One of the screwsislocated underthe DSS cover 7 Install the V 24 Data Interface asshown FIGURE 2 5 INSTALLING THE V 24 INTERFACE Page 2 31 ErgoLine D330 D340 Customer Engineer Manual 8 Replace the base and secure with screws 9 Replace any auxiliary equipment and replace the handset plug 10 Replace or fit the extemal power supply 11 Replace the DSS DSS cover 12 Program the TEI to 0 amp 1 via the Service Mode program 13 Replace the line cord Connection to the V 24 interface is via a 25 pin D type female connector ISO 2110 specification on the rear of the Ergoline D340 main terminal unit 0000000000002 10 OOOOOOOOOOOOR ze Ds FIGURE 2 6 V
44. f course is only possible when terminals are co located and when these terminals support separate EAZ adjustment for incoming and outgoing calls Only the D320 4W supports both these conditions In case of malfunction for example incoming callsare not accepted orthe terminal sets up calls with the wrong directory number checkthe EAZ setting Page 5 9 ErgoLine D310 320 Customer Engineer Manual Programming For full programming instructions see the userguide It is also possible for the system engineerto protect the D320 against unauthorised programming This is done asdescribed below Terminal Un loc king of the D320 Terminal locking offers the possibility to block e programming of the EAZonly or e programming of any parameters of the terminal by unauthorised users Loc king of EAZ e press PROGRAM key e press 159 e press PROGRAM key e press 1 to lock EAZprogramming e press PROGRAM key It is now not possible to change the EAZ Unloc king of EAZ e press PROGRAM key e press 159 e press PROGRAM key e press 0 to unlock EAZprogramming e press PROGRAM key Loc king of all programming e press PROGRAM key e press 159 e press PROGRAM key e press 9 to lock all programming e press PROGRAM key It is now not possible to change any setting of the terminal Unloc king of all programming e disconnect terminal e Diese A and 6 key simultaneously while reconnecting the terminal Page 5 1
45. ge soft key to change the TEI number then press the OK key to accept the new setting The following display will appearon the screen Terminal endpoint i d set Note This display will be shown only fora few seconds Note The TEI must be granted by the network If the TEI is not supported the display will Show the message TEI Denied indicating that anotherterminal already occupies the specified TEI i d The terminal TEL i d needsto be changed to a unique value before it wil be accepted If the set remains non operational after setting the TEI the message TET Denied can be displayed by pressing the down anow key Note If the TEI has been changed it is necessary to remove and re insert the line cord forthe change to take effect System Requirements The following firmware and software levels orhigher are required to support ErgoLine e CPU package SSW805 24 d e DLX U firmware 300 103 e PPU package PMC 405 07 or PPU 162 07 or PPU 262 07 e DTX l firmware 203 601 Page 2 11 ErgoLine D330 D340 Customer Engineer Manual Preparing Download Information The following can be downloaded from the Switch to the ErgoLine e V 24 port characteristics e Function key data e Facility codesand local functions V 24 Port Characteristic s V 24 data and function key data can be downloaded from the Switch using Operational Maintenance see the chapterMaintenance and Testing Function Key Data Each programmable ke
46. haracter display date and time display calling number display call charge and duration display scratch pad to store the number of the connected party 6 fixed function keys 12 key numeric keypad all of which can be used asspeeddial keys last number redial loudspeaker for listen in or hands free microphone for hands free loudspeaker volume control ringer volume and ringer pitch control one keystroke call set up headset mode off line number preparation optional key beep message waiting lamp Keys e fixed function keys e loudspeaker including LED microphone mute including LED programming key shift key including LED last number redial key e hold key e 4programmable keys which can be programmed at 2 levels e 12key numeric keypad Interfaces Line interfaces e Awire SO interface e 2 wire Upn interface Accessories e Wall mounting plate which enables e terminalto be mounted on a wall e adjustment of viewing working angle of the terminal on a desktop Maintenance e Protection against unauthorised programming of parameters e Protection against unauthorised programming of EAZ Page 5 2 ErgoLine D310 320 Customer Engineer Manual Quick Scan Card of ErgoLine Models D310 and D320 Adjustable screen Tm Functionsdown loadable underkeys no ng Programmable memory hidden label IT RN EEE ERO yes Handset volume control no yes Handsfree tm tes Mute
47. have nothing to do with the actual keys and can be considered to be an address in the ErgoLine terminal memory Facility codes are always downloaded to key level 0 Table 2 3 provides a list of functions that can be downloaded and the Facility Number to which the information is written in the ErgoLine terminal Since the names used for particular facility codes differ in various ISPBXs their unique identity is given in the column Result ID used when defining facility codes Local ErgoLine terminal functions are enabled or disabled by downloading a 0 or a 1 The parameter name used in OM commands for the facility number is KEY Note For a number of functions it is also necessary that the user has the correct facility class marks assigned in the SOPHO iS If no facility class mark is assigned the user cannot use the facility TABLE 2 3 FACILITY CODES AND ADDRESSES FOR FACILITY CODE DOWNLOADING INFORMATION TO BE STORED FACILITY FUNCTION NUMBER DOWNLOADED NUMBER FACILITY CODE RESULT ID Executive secretary absent Executive secretary present 41 Cancel do not disturb 67 Activate automatic ring back cancel automatic ring back 57 Follow me Activate follow me Cancel follow me Prepare Prepare follow me Deactivate from dest Deactivate follow me from destination Cancel Auto answer 0 No 1 Continuous 2 1hour Microphone blocked enable No 1 Yes One keystroke set up Add on ojo Z o 1 Yes ctivate 3 party call
48. he 7 and 9 keys pressed simultaneously an installer self test mode is entered Thisperformsa self test only and does not clear programming data orlocks and the message SELFTEST is displayed If the terminal is powered up with the handset on hook and the 4 and 6 keys pressed simultaneously all locks are cleared After completion of a self test the terminal attempts a normal start up The self test performs the following functions in sequence Fortests 1 through 5 a full stop characterisappended to the display foreach test completed This indicates progress of self test to the user Referto Figure 5 2 forthe namesand locations of the keys 1 The micro controller ROM is verified with a checksum If an emoroccursthen the self test terminates and the message BAD CHKSUM is displa yed 2 The extemal RAM ischecked If an emoris detected then the self test terminates and the message BAD EXTERNAL RAM is displa yed 3 The EEPROM is verified If a fault occurs then the self test is terminated and the message BAD EEPROM is displa yed 4 Note that forfactory self test the terminal settings and memory keys revert backto their defaults if the EEPROM check succeeds For installer self test the terminal settings and memory key contents are maintained 5 The U orS interface islooped back intemally and tested If a fault occurs the self test terminates and the message BAD HDLC L1 is displayed Page 5 12 ErgoLine D310 320 Customer Engineer M
49. ied asa miniature keyboard which communicates remotely with the ErgoLine D340 via an infra red port on the terminal The ASCII keyboard hasfour soft keys which replicate the soft keyson the ErgoLine D340 plustwo programmable function keys The ASCII keyboard can communicate with the main ErgoLine terminal over one of three switch selectable channels A choice of QWERTY or QWERTZkeyboard layout is available No installation is required howeverthe keyboard and D340 must be setto accept the use of the keyboard Operating and programming details are included with each keyboard The ASCII keyboard is powered by two AAA batteries Page 1 13 ErgoLine D330 D340 Customer Engineer Manual Page 1 14 ErgoLine D330 D340 Customer Engineer Manual INSIALLATION This section providesthe information required to complete the installation of the ErgoLine D330 and ErgoLine D340 terminals Unpacking Inspect the shipping carton for any shipping damage before unpacking Unpack the contents of the box carefully ensuring that all items are removed before disposing of the packaging Each box contains the following ErgoLine D330 e Ergoline D330 main terminal unit e Handset e Line cord e Handset cord e PC interface TAPI software diskette 3 5 inch e Function key labels blank e Quick Reference Guide ErgoLine D340 e Ergoline D340 main terminal unit e Handset e Line cord e Handset cord e PC interface TAPI software diskette
50. inal Line Cord D310 2W D320 2W D320 AW ss 5 5 Terminal Line Cord D310 4W A 5 5 AE bas 5 6 SEE RES EE E 5 6 UM ue ER EE EE EE O 5 6 Cable and DistanceS see ee AA Re AR ee AA Re ee Re nnns 5 7 Connecting the Ergoline Terminal nnee 5 7 Endger t Auswal Ziffer EA 5 8 Adjusting the EAZ for D 5 8 Adjusting the EAZ for D i 5 9 PROGRAMMING EE teet i e RE Pel Pe EO 5 10 Terminal Locking and Unlocking of the D320 sesers 5 10 locking of EE bilbao batir ei We Fee unite 5 10 Uilocking OF EE 5 10 Locking of all programming nnee nennen eenn nerenenennennennn 5 10 Unlocking of all programming ee Re Re Re ee 5 10 N as TN ed OO N vC 5 11 Self test of the Ergoline D310 sees ede ee AR Re Re de ee ee ee 5 11 Self test of the Ergoline D320 sss 5 12 Ergoline D310 D320 Customer Engineer Manual ErgoLine D330 D340 Customer Engineer Manual INTRODUCTION The SOPHO ErgoLine D330 and ErgoLine D340 are the first of a new range of digital terminals for use on the Philips iS3000 PABXs The D330 and D340 are designed to replace the S370 S375 S375D P370 P370D P375 and P375D The ErgoLine D330 and ErgoLine D340 have modular interchangeable line interfaces The line interface can be changed from a 4 wire S interface to a 2 wire Up interface in the field A PC interface is available for CT Computer Telephony Interface applications via TAPI This interface isavailable asstandard on the D340
51. key and the second level of the key can be used forspeed dialling If you now assume that the user wishesto use function key 12 forfollow me and doesnot wantto be able to over write it i e priority code 3 Assume also that function key menu 2 isallocated to this ErgoLine D330 D340 Preparing the download information of the Follow me facility isdone by executing the following OM command CHFKDA 2 12 0 3 1 The follow me facility will now be available underkey 12 You must have also downloaded the facility codesasdescribed in paragraph 2 for the facility to work correctly 4 Finally let us assume that you wish to fixthe group ring facility to yes such that it cannot be over written by the user Look in Table 2 4 forthe facility number required for group ring This is facility number 42 You will also see in the column number facility code that to fix the facility to yes you must download the number 1 asthe KEY DATA or FACILITY CO DE parameter Assume also that function key menu 2 is allocated to this ErgoLine D330 D340 Preparing the download information of the group ring facility isdone by executing the following OM command CHFKDA 2 42 0 1 3 The group ring facility will now be fixed as yes Page 2 27 Ergo Line D330 D340 Customer Engineer Manual Using the download facility the following example howsa group with a number of group facilities line postion park postion group and private and call pickup DIG RPA 1
52. le 5 1 the lengths of cable required will be different Note 2 An intermediate MDF in the connection can also affect the overall cable characteristic s Note 3 When cablesare connected togetheradditional attenuation caused by the joints will occur When an ErgoLine D310 or D320 terminal is connected via a PNT1 to a DLC U the distance can be extended by 1500 m In this case the attenuation of the cable used between the PNTI and DLC may not exceed 15dB at 100kHz without noise insertion Any combination of two ErgoLine models D310 D320 D330 or D340 can be co located This meansthat different models e g a D320 and a D340 may be connected to the same SO bus They are identified by TEI or EAZ Connecting the ErgoLine Terminal Connect the D310 D320 as follows e connectthe handset into the handset port and put the handset on the cradle e plug in the telephone line cord at the wall socket orthe PNTI Page 5 7 ErgoLine D310 320 Customer Engineer Manual the D310 emitstwo beeps within 5 seconds It is now operational the D320 displaysthe date and time or if the date time is not set in the switch within 10 seconds It is now operational Endgerat Auswahl Ziffer EAZ Terminals must have an equipment end dialling code Endgerat Auswahl Zffer for identification The EAZis used to determine which incoming calls presented on the interface by the PABX will be accepted by the terminal in question which
53. le forthe ASCII keyboard The function is only available via the menu Default setting is keyclick off no Page 2 24 ErgoLine D330 D340 Customer Engineer Manual ONE KEYSTROKE SET UP YEs No NO FUNCTION CODE Default setting is one keystroke set up off no Local function code forone keystroke set up yes no facility number 40 may be downloaded the default setting isthen overruled Extension usercan not change the setting any more if downloading was done with priority level 3 Can be locally programmed in toggle list CALL WANG Pick up NO FUNCTION CODE Facility code for call waiting pick up facility number 50 must be downloaded Facility available via softkey menu CAMP ON Busy Wart NO FUNCTION CODE Extension is Dial COB entitled facility class mark 36 Facility code forcamp on busy facility number 62 hasto be downloaded Facility available via softkey menu BREAK IN INTRUDE NO FUNCTION CODE Extension is Break in entitled facility class mark 02 Facility code forbreak in facility number 63 hasto be downloaded Facility available via softkey menu MICROPHONE BLOCK ENABLE MICROPHONE FOR INTERCOM Yes No NO FUNCTION CODE Default setting is Microphone for intercom off no Local function code for Microphone for intercom yes no facility number 39 may be downloaded the default setting isthen ovenuled Extension usercan not change the setting any more if downloading was done with priority
54. lity Manager PFM application must be available Facility code to starta service call facility number 61 must be downloaded DiREC T PASSWORD FUNCTION CODE 74 A password hasto be defined Extension hasaccessto password protected facilities Facility code for direct password dialling facility number 65 must be downloaded EXTENSION INTERCOM KEY FUNCTION CODE 75 Facility code forcall pick up hasto be downloaded Facility code forintercom prefix must be downloaded Group arrangement hasthe pick up property NOTCE MESSAGE FUNCTION CODE 99 Extension must operate in the U mode The notice message must be prepared Page 2 22 Ergo Line D330 D340 Customer Engineer Manual PRIVATE KEY FUNCTION CODE 100 Facility code for call pick up facility number 49 has to be downloaded Group arrangement hasthe pick up property PERSONAL KEY FUNCTION CODE 101 Facility code for call pick up facility number 49 has to be downloaded Group arrangement hasthe pick up property Extension must operate in X and D mode EXECUTIVE KEY FUNCTION CODE 102 Facility code for call pick up facility number 49 has to be downloaded Group arrangement has the pick up property Extension must operate in X and D mode Owner of executive line must be switched absent or busy MEMBER KEY FUNCTION CODE 103 Facility code for call pick up facility number 49 has to be downloaded Group arrangement has the pick up property GROUPKEY F
55. nation If a message contains special characters these special characterscan be received by other equal ErgoLine terminals Howeverthey cannot be received by SOPHO Setsorthe SOPHO DECT handsets Intemational Character Selection Key coloured grey FIGURE 2 12 INTERNATIONAL CHARACTER SELECTION Relationship of Keys on ASCII Keyboard to Terminal Keys The following keys perform the same function on the ASCII Keyboard asthe equivalent keys on the ErgoLine terminals Those keys are Exit Backspace Cursor Keys OK LNR Shift and the Softkeys Referto the User Guide for details Channel Selection The ASCII Keypad can communicate with the ErgoLine terminal over one of three channels When selecting a channel take note of the channels being used by other ErgoLine terminals and ASCII Keypads working nearby Select a channel which will not interfere with the operation of otherteminals To select a channelforthe ASCII Keypad proceed asfollows 1 Open the battery coveron the rear of the ASCII Keypad 2 Remove the batteries 3 3 Using a narrow object such as j aiia D i the point of a pen set the E O slide switch to channel 1 2 or a EI 1 22 3 asrequired The default B B setting is 3 on both terminal O and ASCII keyboard 4 Replace the batteres L Replace the battery cover 6 Setup the ASCII channel on de S Oe the ErgoLine terminal to match the keypad
56. nel only The following display wil appearon the screen Press OK to accept kk AXA 5 Pressthe OK key The display will retum to idle indicating that the Service Mode is active Page 2 7 ErgoLine D330 D340 Customer Engineer Manual 6 7 8 Press Shift Hold The following display will appearon the screen 7 Scroll OK accept Clear All Keys Scroll down until the Set TEI option isdisplayed and press OK key The following display wil appearon the screen Enter 0 or 1 OK EI 0 EnterO or 1to change the TEI number then pressthe OK key to accept the new setting The following display will appearon the screen Note This display will be shown only fora few seconds Note The TEI must be granted by the network If the TEI is not supported the display will show the message TEI Denied indicating that anotherterminal already occupiesthe specified TEI i d The terminal TEI i d needsto be changed to a unique value before it wil be accepted If the set remains non operational aftersetting the TEI the message TEI Denied can be displayed by pressing the down anow key Note If the TEI hasbeen changed it is necessary to remove and re insert the line cord forthe change to take effect Connecting the D340 ErgoLine Terminal The D340 ErgoLine terminal is connected asfollows 1 Connectthe handset cord to the handset port on the underside of the ErgoLine terminal and put the handset
57. ntified by a port number The ErgoLine terminal uses fixed TEls for B channel allocation For ErgoLine D340 terminals the TEl can have three different values e O BchannelO e 1 Bchannell e 0 1 both Bchannels are used Ofor voice and 1 fordata only on terminals with the V 24 option plus extemal power supply fitted When 0 or 1 is selected only one B channel is used for voice this means that the V 24 data port remains non operational and can not be used for data transfer The TEI setting should only be changed during installation This is done as follows 1 Pressthe Features and SetPhone soft keys Page 2 9 ErgoLine D330 D340 Customer Engineer Manual The following display will appearon the screen Set phone 2 Pressthe SetMode soft key The following display will appearon the screen phone Password E Pd 3 Enterthe service password of the set 12687 Note This password cannot be changed It is forthe use of maintenance personnel only The following display will appearon the screen phone Password _ E 4 Pressthe OK key The display will retum to idle indicating that the Service Mode is active nter password 5 Press Shift Hold The following display will appear on the screen Service menu 6 Pressthe TEI soft key The following display will appearon the screen III Page 2 10 ErgoLine D330 D340 Customer Engineer Manual 7 Pressthe Chan
58. oLine D330 e MAINTAIN To activate a test or maintenance function enter the test code and press OK When complete press the CANCEL softkey on D340 or the EXIT key on D330 to finish Page 41 ErgoLine D330 D340 Customer Engineer Manual Test codes and descriptions are as follows Show Software Version Codes 1 6 Code 1 displaysthe version numberof the terminal software EPROM Code 2 displays the version number of the terminal key controller Code 3 displaysthe version number of the key controller in DSS module 1 Code 4 displaysthe version numberof the key controller in DSS module 2 Code 5 displaysthe version number of the key controller in DSS module 3 Code 6 displaysthe version numberof the V24 data module where fitted Display Test Code 11 The display will show the complete dot matrix for approx 3 secondsand then clear Keyboard Test Code 12 Presseach key in tum to display the key code on the LCD Refer to tables of key codes in the Function Key Downloading section LED Test all LEDs on Code 13 Thistest switches on all LEDs The test code must then be re entered to switch the LEDs back off toggle function WARNING If the test code is not re entered and the set is retumed to user mode the LEDs will remain on indefinitely LED Test all LEDs flashing Code 14 Thistest fla shes all LEDs on and off simultaneously The test isaborted on cancelling Page 4 2 ErgoLine D330 D340 Cust
59. omer Engineer Manual Memory Test Codes 21 27 Code 21 verifies that RAM is operational Code 22 verifies the checksum foreach bank of ROM Code 23 tests the EEPROM of the terminal for faulty memory cells Code 24 tests the EEPROM of DSS module 1 for faulty memory cells Code 25 tests the EEPROM of DSS module 2 for faulty memory cells Code 26 tests the EEPROM of DSS module 3 for faulty memory cells Code 27 displaysthe number of faulty memory cells in the terminal EPROM EEPROM Erasure Codes 3L 34 Code 31 erases the terminal EEPROM Code 32 erasesthe EEPROM of DSS module 1 Code 33 erases the EEPROM of DSS module 2 Code 34 erasesthe EEPROM of DSS module 3 WARNING Erasing the EEPROM deletes all user information and retums the set to factory default status User settings can be removed and replaced using the maintenance tool ErgoLoad See ErgoLoad package foroperating instructions If the EEPROM is erased while connected to the iSPBX the set will be downloaded with all switch settings Note It is also possible to erase the EEPROM by holding down keys 3 and 5 while removing and re inserting the line cord note if mains power is also connected it should be removed before activating this sequence Note If the EEPROM is erased the default TEI setting will be O Analogue Interfaces Codes 51 53 58 Code 51 tests the ringer volume e Press to adjust the ringer volume Code 53 tests the au
60. p attenuation 10dB km at 96kHz 26dB km at 192kHz Round trip delay 1usec 100m max 23 M total ErgoLine line cord ErgoLine line cord length 10m normally 6m ErgoLine Peete ine cord engin cord 8 pin RJ 45 according to ESE to connector ISO 8877 ISO 8877 Figure 2 1 illustrates possible wiring configurations The distances given do not include the length of the ErgoLine terminal line cord this length is normally 6 m When using another cable the length must be 10 m Both twisted pairs must be terminated preferable in the wall socket with a 100 Q resistor on the location indicated in Figure 2 1 Note 1 When using a cable with cable characteristics different from the ones listed in Table 2 1 the distances indicated will be different Note 2 An intermediate MDF in the connection can also affect the overall cable characteristics Note 3 When cables are connected together additional attenuation caused by the joints will occur When the ErgoLine D330 or D340 terminal is connected via a PNTI to a DLC Uora DLC C D the distance can be extended by 1500 m In this case the attenuation of the cable used between the PNTI and DLC may not exceed 15dB at 100kHz without noise insertion Page 2 4 ErgoLine D330 D340 Customer Engineer Manual TEI O MDF E 1500 m DLC C D Direct connections using the standard terminal line cord DLC U TED 1500 m DLC C D DLC U point to point TEI O 1811 DL
61. r r otherwise ERROR is retumed Indicate the contents of the last read or modified register amp E Change from AT mode to keyboard dialling amp V number Set up a voice call Escape sequence register S2 Change from Data Transfer State to the Command Mode without clearing the current connection Before and afterthe sequence no data may be transferred for 0 5 seconds The sequence itself must be received within 0 5 seconds otherwise is invalid TABLE 2 14 REGISTER SOME OF THE REGISTER USED IN THE HAYES MODEM ARE NOT APPLIED IN THE ERGOLINE D340 WHEN NOT USED NOT IMPLEMENTED OR NOT MENTIONED REGISTERS ARE ACCESSED THE VALUE O WILL ALWAYS BE RETURNED ALL PROGRAMMED VALUES BETWEEN O AND 255 DECIMAL WILL BE ACCEPTED Value of S1 before a call is automatically answered The value 0 prevents automatic answering of calls S1 Count of ring signals in 2 second steps until the call is automatically answered The call willbe answered when the value of SO is reached Character forescape sequence Default is ASCII 43 Not used character for Carriage Retum Default is ASCII 13 ASCII 10 ASCII 8 EE Not used Wait Time for Blind Dialling Default is ASCII 2 S7 Not used Wait Time for Carrier After Dialling The maximum wait time until the connection is established is 120 seconds Default is ASCII 30 Page 2 37 ErgoLine D330 D340 Customer Engineer Manual Not used Pause Duration for Dial Delay Not suppor
62. rface and the V 24 device are configurable There are two hardware methodsand one software method These must be compatible with the method used by the attached V 24 device The three methods are asfollows e RTyCTS DIR DSR e RIS CTS e CCIIT Xon Xoff 2 Connection Control There are three configurable items e BREAK CLEARS CALL ON OFF A break will cause the callto cleardown e DATA GUARDING TIME xx SECS The call clears down after xx seconds without data being sent e OG OFFSIGN The log off message sent to the attached V 24 device can be configured V 25bis Commands and Messages The V 25bis commandsare sent from the V 24 equipment and answered with a corresponding message The ErgoLine D340 telephone discriminates between the operational state command mode and the data transferrate Initially the command mode isactive so commandscan be given Aftera connection is established the state changesto the data transfer state In this state no commandscan be accepted The following settings are necessary fora successful operation e Dial protocol V 25bis e Asynchronous mode e Inthe case that characters are double or not seen at all on the V 24 equipment select local echo on or off TABLE 2 10 V 25BIS COMMANDS THE FOLLOWING COMMANDS WILL BE ACCEPTED Call request with number provided Disregard Incoming Call Connect Incoming Call Change from V 25bis to keyboard dialling Callin Voice Mode with number provided Page 2
63. rgoLine D330 D340 Customer Engineer Manual TABLE 2 2 FUNCTION CODES FOR FUNCTION KEY DOWNLOADING NUMBER TO BE STORED ON SECOND LEVEL LEVEL optional Activate auto answer Speed dial number 1hr Footpedal Speed dial number X input instead of None Speed dial number microphone Handset operation None Speed dial number without hook Manual busy None Speed dial number indication Note 1 See V24 Data Guide forsettings Function Key Layout When preparing download information in the Switch it is necessary to know the numbering of the keys on the Ergoline The following diagram showsthe numbering of the keyson the main terminal the three optional DSS sand on the ASCII keypad Note The format used to describe the numbering is as follows Keypad keys are shifted level only Key Marking on the terminal numbers in italics are keypad key numbers Test Indication on LCD during the keyboard test in the maintenance menu SOPHO Function key numbering for downloading from SOPHO iS in function key menus FIGURE 2 2 ERGOLINE MAIN TERMINAL KEY NUMBERING Page 2 14 Key 1 Test 1 19 SOPHO O Key 2 Test 1 13 SOPHO 1 Key 1 Test 1 32 SOPHO 27 Key 4 Test 1 26 SOPHO 30 Key 7 Test 1 44 SOPHO 33 Key Test 1 38 SOPHO 36 Key Key 3 Test 1 31 SOPHO 2 Key 4 Test 1 25 SOPHO 3 Key 5 Test 1 43 SOPHO 4 Key 6 Test 1 37 SOPHO 5 Key Test 1 33 SOPHO 28 Key 5 Test 1 27 SOPHO 31 Key 8
64. rvice password again to enter Service mode 2 Go to the password option in the Set phone menu and enterthe default password 3 Verify the default password and exit service mode The Lock password is now retumed to default Unlock the terminal the momentthe password is not known If the terminal islocked and the password isforgotten the phone can be unlocked as follows 1 Press Loc koff 2 Enterthe Service password 12687 The set will retum to user mode Perform the procedure outlined in steps 1 3 above to reset the Lock password to default Page 3 3 ErgoLine D330 D340 Customer Engineer Manual Page 3 4 ErgoLine D330 D340 Customer Engineer Manual MAINTENANCE AND TESTING The following functional tests of the ErgoLine D330 amp D340 terminals allow the Display Keyboard LEDs Memory EEPROM Analogue Interfacesand Digital Interfacesto be tested During the testing incoming calls can still be accepted Selecting a Test Maintenance testscan only be done by entering the specific maintenance codesfora test via the keyboard All tests must be done manually It is not possible to perform tests automatically Selecting a Test by Entering the Code l Pressthe following soft keys in sequence e FEATURES e SEIPHONE e SEIMODE 2 Enterthe Service Engineer s password 12687 3 When the display retums to idle press the following keys in sequence e SHIFT e HOLD Sc roll right ErgoLine D340 Scroll down Erg
65. s marked are only available in Service mode The Service mode password is 12687 Page 3 1 ErgoLine D330 D340 Customer Engineer Manual See User Guide for details ErgoLine D340 Programming Map When programming the ErgoLine D340 use the following map to navigate through the various menu levels Details of each programmed function is contained in the User Manual DIRECTORY s add entry modify entry e enter e diversion of all calls e absent formost remove entry Toggle List number Calkback calls e diversion on busy absentforgroup ringer do not disturb Calls e softring night mode incoming intercom e call waiting beep All Costs DIMF tones e softring i i i e switch voice data e satusmonitorin EN ipu iudi display charging mode G ste info on off hook key for resent status switch e list of 1h PS edat SC i per Ger on off callers SH e e after d ee E ys emination e one keystroke call set indication groupmember calls up e call waiting beep perintercom store diverted calls automatic private calls e callers list to one specific answering personal calls do not disturb en DE e Ringeris off executive calls night mode prep diversion to e on offhookkeyfor e groupmember calls incoming intercom vera Dien voice group calls e micr forintercom grom Oie gom 0 e PFM private park status monitoring thisphone e directpassword group park footpedal notic
66. s to function correctly it is also necessary that the ISPBX supports a particular Terminal Message Protocol TMP Thisisthe protocol used between the ErgoLine terminal and the ISPBX in the D channel Extra messages offering more functionality to the userare only possible when the ISPBX supports certain TMP modes Xmode forexplicit knowledge of the call state D mode forenhanced display messages U mode foruserto user messages K mode forspecific key system messages The following pages contain a list of functions with their function codesand the Conditions required to allocate the function to a user NO FUNCTION FUNCTION CODE O FOLLOW ME DIVERSION FUNCTION CODE 1 Extension is Follow me entitled facility class mark 07 Facility codes for e activate follow me from primary facility number 32 e deactivate follow me from primary facility number 33 e prepare follow me from primary facility number 34 e activate follow me from destination facility number 35 e deactivate follow me from destination facility number 36 have to be downloaded AUTOMATIC RING BACK CALL BACK FUNCTION CODE 2 Facility codesforactivate facility number 30 and cancel facility number 31 automatic ring back have to be downloaded DIVERSION ON BusY FUNCTION CODE 4 Extension is set to Diversion on busy to another extension this facility is also known as Call forwarding on busy facility class mark 37 Facility codesforactivat
67. st 4 22 SOPHO 121 Key 3 13 Test 4 12 SOPHO 126 Key 3 14 Test 4 15 SOPHO 127 Customer Engineer Manual All of the keys shown in Figures 2 2 and 2 4 are programmable The downloadable keys are shown in the non shaded boxes The function keys on the main terminal and the DSS 1 keys are programmable on both levels The numeric keys on the main terminal are programmable on the second level only The keys shown in the shaded boxes DSS 2 amp DSS 3 are not downloadable in SSW 805 but are programmable on both levels Facility Codes and Local Functions To give the user full access to ISPBX and ErgoLine D330 and D340 facilities it is necessary to download facility codes These facility codes are used for translation when a function key has been programmed Some codes need to be downloaded to allow facilities to be presented in soft key menus for example the automatic ring back soft key is only presented when appropriate and when the automatic ring back code has been downloaded It may also be required to download information to enable or disable certain local ErgoLine terminal functions For the purposes of facility code and local function downloading the same Operational Maintenance commands are used as for function key downloading This means that the information to be downloaded is entered as if it were to be downloaded to function keys Information is downloaded to facility numbers instead of function keys The facility numbers
68. t e Active notice text Page 1 11 ErgoLine D330 D340 Customer Engineer Manual Loudspeaker The loudspeaker is used during hands free operation for ringing for emor beeps and forgroup indication softringing Extemal Microphone The Extemal Microphone is used during hands free operation 2 Wire 4 Wire Line Interface Referto page 2 41 for installation The ErgoLine D330 and ErgoLine D340 have modular line interfaces which allow the line interface to be changed from a 4 wire DTX I S interface to a 2 wire DLX U Us interface These changescan be made in the field PC Interface Referto page 2 39 for more detail This is used for driving the terminal via a PC allowing TAPI compliant applications to be used via this interface TAPI isthe Microsoft standard for Computer Telephony Integration CTI When this option is available it is simple fora userto connecta PC to the 9 pin Dtype connectoron the rear of the ErgoLine terminal A TAPI software driver will be provided enabling TAP compliant applicationsto be used via the interface A basic TAPI application introducing the userto TAPI wil be included The TAPI driveris compatible with Windows 3 1 3 11 and Windows 95 Handset Cord Socket This is used to connectthe handset or headset A splitter can also be connected which allows switching between handset and headset Software Hatch Use to accessthe PROM sockets on the terminal motherboard Audio Socket D340 only Refer
69. t occurs the self test halts and the loudspeaker LED is lit continuously 6 The D310 2 IOM2 interface and CODEC are tested If a fault occurs the self test halts and the message waiting LED is lit continuously 7 The user next lifts the handset The LEDs are extinguished 8 Presskeys in this order LoudspeakerlINR123456789 0 Program M1 M2 M3 Recall 9 Aftereach key is detected in sequence a short beep is emitted If an incorrect key is pressed an erorbeep is emitted A pause of over5 seconds between keys results in an erorbeep 10 The user now replacesthe handset At this point the ringeris sounded till the user goes off hook 11 Lifting the handset finishes self test with a confidence beep and letsthe watch dog expire to reset the D310 The set generatesan outgoing call request in response to the off hook condition Page 5 11 ErgoLine D310 320 Customer Engineer Manual Loudspeaker Program Oe Qe SOPHO EmgoLne E B B me xp Hold LNR GH OK OO T S TUV W XYZ M2 m Memory Keys M1 PHILIPS NW i FIGURE 5 1 D310 KEYS Self test of the ErgoLine D320 If the terminal is powered up with the handset on hook and the and keys pressed simultaneously a factory self test mode is entered This self test mode clearsall programmed data and programming locks and the message SELFTEST is displayed If the terminal is powered up with the handset on hook and t
70. ted Default is ASCII 1 Sg Not used Reaction Time to Received Carrier Default is ASCII 6 Not used Time Delay from Loss of Carrierto Clearing of Connection The synchronisation may be lost for up to 3 seconds Default is ASCII 7 Not used Duration and Interval of the MFV Tone Default is ASCII 70 Maximum Supervision Time foran escape sequence Default is 0 5 seconds the time is given in hundredths of a second Note S6 to S11 are not applicable to ISDN Digital terminals TABLE 2 15 RESULT CODES NOT ALL OF THE HAYES RESULT CODES ARE USED RESULT CODES ARE SENT AS REACTIONS TO COMMANDS OR MESSAGES FROM THE SWITCH IF AND WHEN THE RESULT CODES ARE EXPRESSED DEPENDS UPON THE APPLIED V COMMANDS VO amp V1 AND THE X COMMANDS XO X1 Command executed Connected at 0 300 bit s Incoming call No synchronisation or synchronisation lost Error in given command Connected at 1200 bit s Connected at 2400 bit s Connected at 4800 bit s Connected at 9600 bit s Connected at xxx bit s over 9600 bit s UJ c So X g Page 2 38 ErgoLine D330 D340 Customer Engineer Manual PC Interface Option The PC Interface is standard on the ErgoLine D330 and D340 This PC interface is used for driving the terminal via a PC allowing TAP compliant applicationsto be used via this interface Connection to the PC Interface is via a 9 pin D type female connectoron the rear of the Ergoline main terminal unit pay A 3 4
71. to a 2B D mode projected DLX U board Remember that 2B4D mode is required for the D340 when it uses both the voice and the data port When a D310 or D320 terminal is connected to the DLX U board in 2B D mode only one B channel is used perport while the other B channel is left unused Page 5 6 ErgoLine D310 320 Customer Engineer Manual Cable and Distances The S interface consists of two balanced twisted pairs one pairfor Transmit and one pairforReceive The distance between the ErgoLine and the Switch depends upon the configuration and the cable characteristics of the cable used between the wall socket and the Main Distribution Frame MDF The U interface consists of one balanced twisted pair with half duplex operation being used The cable length is defined by cable type Round trip delay 1 usec 100m max 23 usec total ErgoLine line cord length 10m normally 6m ErgoLine line cord 8 pin RJ 45 according to 8 pin RJ 45 according to connector ISO 8877 ISO 8877 TABLE 5 1 TYPICAL CABLE C HARAC TERISTIC S Forthe possible wiring configurations see the chapter Cablesand Distances on page 2 4 of the ErgoLine D330 D340 section of this manual Note howeverthat the ErgoLine D310 and D320 cannot be connected to a DLC C orDLC D via a PNTI Both twisted pairs must be terminated preferable in the wall socket with a 100 Q resistor Note 1 When using a cable with cable characteristics different from the ones listed in Tab
72. to page 2 29 for more detail An RJ 11 socket on the base of the Ergoline D340 can be used to connect audio devices e g a voice recorder Static Interface Socket D340 only Referto page 2 30 for more detail An RJ 11 socket on the base of the Ergoline D340 can be used asan extemal control line for items such asa second bell a dooropenerora doorlamp A single input channel for foot switch operation is also available Optional Power Supply D340 only The ErgoLine D340 is normally line powered If eithera V 24 option or DSS s are fitted an extemal power supply is required This can be fitted in the field Page 1 12 ErgoLine D330 D340 Customer Engineer Manual DSS Connector Cover D340 only Refer to page 2 40 for more detail Additional Direct Station Select DSS modules can be connected to an ErgoLine D340 Each DSS module offers an additional 14 programmable keys Up to three DSS modules can be fitted fora total of 42 additional keys An extemal power supply is required if one or more DSS modules are fitted V 24 Data Option D340 only Refer to page 2 31 for installation details If data transferis needed a V 24 data option can be fitted This is field installable and requires an extemal power supply Infra Red ASCII Keyboard Port D340 only Referto page 2 42 for more detail An infra red ASCII keyboard isavailable which can be used when entering messages or when updating the intemal directory This option is suppl
73. unction code Busy INDICATION FUNCTION CODE 113 Can only be switched on and off when the terminal is idle Function can be activated via the toggle list or through a function code MANUAL BUSY INDICATION FUNCTON CODE 114 Can only be switched on and off when the terminal is idle Function can be activated via the toggle list orthrough a function code DOOR OPENER FUNCTION CODE 115 Function can be only be activated via a function code X INPUTINSTEAD OF MICROPHONE FUNCTION CODE 116 Digital equipment which support the X protocol can be enabled disabled in the idle and busy condition This can be done via the toggle list or via a function code HANDSET WITHOUT HOOKSW IC H FUNCTON CODE 117 Allowsthe use of the handset with the hookswitch disabled A function key with hookswitch functionality hasto be programmed ora footpedal has to be connected to allow correct operation of the function Can be activated via the menu orvia a function key The operation mode will be displayed when the terminal is idle HEADSET FUNCTION CODE 118 The hookswitch is disabled when thisoperation mode isactive A function key with hookswitch functionality hasto be programmed ora footpedal hasto be connected to allow correct operation of the function Can be activated via the menu or via a function key The operation mode will be displayed when the terminal is idle KEYCLICK YEs No NO FUNCTION CODE The Keyclick is only availab
74. use the following map to navigate through the various menu levels Details of each programmed function is contained in the User Manual DIREC TORY find add entry modify entry remove entry ringer speeddial e Divert all calls absent forcalls e softring nr cal back group absence call wait beep divers on busy incoming intercom autom answering do not disturb e softring autom answering e night mode e status monitoring for 1h DIMF e show one key call setup message waiting absent present store divert calls call wait beep group facility callers list e autom answering e line key do not disturb ringer groupmember e night mode on off hook intercom incoming intercom voice private calls microphone for Direct Password personalcalls intercom s PFM executive calls e status monitoring autom answering groupmember TAPI phone for Ih calls Loudring f 3 softr handsetwithout e group calls hook private park headset group park e push to talk altemative TAPI phone secretary english setvolume enter handset enter Se Ke deutsch set melody password with hook old new 7 E E e nederlands handset password bu ogg e e do maintenance francais w out hook amp verify headset Ea download request Note e Options marked are only available in Special mode The Special mode password is 2468 e Option
75. ware hatch FIGURE 1 3 BOTTOM VIEW OF ERGOLINE D330 Page 1 7 ErgoLine D330 D340 Customer Engineer Manual 4x40 Display Soft Keys Loudspeaker Microphone O c c co 9099 GO O O O U ses 10 00 OOOO 0 6 o0 E E 7 8 1 O Volume Control SE sooo poe OOO Q O O O O O Fixed Function Keys Cursor Keys Q O O O O O36 Programmable Keys Alpha numeric Keys ASCII Keypad Infra red Port FIGURE 1 4 TOP VIEW OF ERGOLINE D340 PC Interface V24 Data option 2 wire 4 wire Line I F O Optional power Handset cord socket supply Audio socket DSS connector cover Static I F Software hatch socket Figure 1 5 Bottom View of Ergoline D340 Page 1 8 QT m 2 ac LSU De m Ro O a v E CR Ou a Do E o Uu 2 O 6 EXPLODED VIEW OF ERGOLINE TERMINAL FIGURE 1 Page 1 9 ErgoLine D330 D340 Customer Engineer Manual DESCRIPTION OF FUNCTIONS Numeric Keys The Numeric Keys are used when initiating a call invoking an exchange facility storing and retrieving numbers or when programming the ErgoLine Programmable Keys The Programmable Keys can be used to store various PABX commands including speed dial and group features Each Programmable key hasan LED and a label Fixed Function Keys The Fixed Function Keys are used asfollows LOUDSPEAKER MIC REDIAL EXIT BACKSPACE HELP D340 only OPTIONS D330 only SHIFT Cursor keys Press
76. y e 136 memories consisting of e 100name number directory e 12duallevel memory keys e Keypad keys e Help context sensitive Keys e Fixed function keys e volume control keys e hold including LED e loudspeaker including LED e microphone mute including LED e lastnumberredial e shift key including LED for second level memory access help key e exit key e backspace key e 4 cursor keys for scrolling through information up down and horizontally e OK key e 12programmable keys each of which can be programmed with 2 speed dial numbers or 2 functions or 1 function and 1 speed dial number Each key has an associated LED Note The LED indication isonly used with Level O e 12 key numeric keypad Page 1 3 ErgoLine D330 D340 Customer Engineer Manual Context sensitive Softkeys Interfaces Static interface an RJ 11 socket on the terminal base which supplies input output control This can be used with a second bell dooropenerordoor lamp asoutput or with a footpedalasinput Audio input output which can be connected via the RJ 11 socket on the terminal base Interchangeable line interfaces e 4 wire Sj interface e 2 wire U interface PC interface foruse with TAPI compliant applications Infra red interface for communicating with the optional ASCII keypad Options DSS Direct Station Select modules offering an additional 14 programmable keys per module Up to three modules can be connected to an ErgoLine D340 giving
77. y can be downloaded or programmed under2 levels The keypad keyscan be downloaded or programmed underthe second level Both levels of a programmable key can be used to store a numberforspeed dialling orfora function code A function code isa code thatthe usercan program undera key orthat can be downloaded thus giving that key a specific function The function isa combination of what happens when the key is pressed and whatthe LED shows The parameter name used in OM commandsfora function code isLED CODE Note It is not recommended that a function code be stored underthe first level and another function code be stored underthe second level Once a function code is stored underone level the otherlevel should be programmed with a numberfor speed dialling Some function codes also require that a specific number is stored under a specific level The function codesare listed in Table 2 2 To enable the userto make use of certain functions downloaded or programmed under a key it is also necessary to download the relevant Switch facility codes This givesthe relation between function code and facility code s within the ErgoLine The translation between the function code and the facility code which is sent to the Switch takes place in the ErgoLine This construction relieves the user of having to remember facility codesand makesthe ErgoLine programming independent of facility codes i e function codesare alwaysthe same whereas facility codes m

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