HD Guide
Contents
1. ays receive the best picture quality available Simply look for the HD icon next to the channel number To change your default settings see page 26 for instructions Find your content fast What you see is what you get Duplicate and unsubscribed channels are removed to save time when scrolling through the guide Favourites Browse pre set lists like Sports Kids Movies and much more To learn more about Favourites go to page 26 The best on demand experience Access to the entire Shaw On Demand library Access over 10 000 titles all with the click of your remote Catch up on your favourite shows with easy access to Shaw On Demand Instantly access Shaw On Demand right from the guide on channels that feature On Demand content with the VOD quick launch Tuned to Global to find you missed last week s Survivor episode Press ARROW key in the guide and view past episodes available The new guide makes catching up on your favourite TV shows even easier Look for the On Demand icon next to the channel number To learn more about Shaw On Demand go to page 23 Customized guide views Full Screen Guide Adjust the transparency of this guide in your Settings so you can browse the TV listings in high definition while viewing your current show in the background Pirates of the Caribbean On Stranger Tides Traditional Guide This view is similar to the guide you re used to Instantly see what s ai2. back of the remote e Or visit urcsupport com shaw For more information Shaw Remotes Press the MENU button select Shaw Remotes 6 The Shaw HDPVR Remote Watch Cable Set to turn on off all your devices at once Setup Hold for three seconds to begin the setup process RN Input Cable Cycle through video If the Shaw HDPVR is not inputs on TV responding try pressing this Key first On Demand Access Shaw On C button Demand movies and Press to access Search TV shows Sian Guide Enable or disable DVS Displays the Menu rogramming guide prog gg Displays Main Menu Click more than once to cycle through Day alternate views y Move a day back or forward in Arrows the programming guide Move highlighted section while in the guide or Shaw On Demand Press the UP arrow to display the Quick Bar and Favourites Bar while watching TV Page up down Navigate the programming guide and Shaw On Demand menus List See what s recorded on your PVR Info Displaus information for currently selected program Record Set recordings N P g y 9 Video playback controls Control playback of PVR and Shaw On Demand content N Swap Swap PVR tuners D J oo Fav Used to bring up the Favourites menu In Shaw On Demand press to add a title to your Wishlist E 2 How to program your Shaw Remote Step by step instructions are located on the back of the remo
3. d external drive Contact us for details Customize your recordings You can customize the start and end times for single and series recordings to make sure you never miss a moment of your favourite shows Custom start and end times can be applied to individual recordings or as a default setting via the PVR Settings screen under Single and Series tabs Changes to these settings will only impact new recording requests not previously scheduled recordings Learn how to set your default start and end times on page 19 Recording icons Single Series Recording Recording O Q o XX Program scheduled to record Actively recording program Program was not recorded this could be due toa number of reasons including duplicate recordings or if more than two recordings are scheduled to record at the same time Recording management icons Complete Recording This recording has been protected from automatic deletion 17 18 Managing Recordings Scheduled recordings Access all of your future scheduled recordings in one place for easy management Just press the MENU button on your remote select Recordings ARROW to Schedule and press OK 12 31 pm Recordings Wed 03 18 Series recording management To access only your Series Recordings press the MENU button on your remote select Recordings ARROW O to Series tab and press OK Here you can change your series recording options or the
4. e GUIDE button on your remote three times default setting Use the O O ARROWS to see listings on other channels and the O ARROW to see future listings on the channel highlighted At any time press INFO to see additional information about that program Tip Change the settings to bring up Mini Guide earlier by changing your Guide View settings See page 26 for details Search Search allows you to find a specific 10 43 am program by entering the first few letters of a keyword i e program title actor name itle actor name to searc begin searching for TV programs From the main menu select search Use the ARROW keys to highlight the letters you want Then press OK to select the letter and then advance to the next letter Enter at least three letters or numbers for results to display whi ARROW over right and select the TV Programs tab to view results from TV programs and your PVR recordings Selecting the On Demand tab will display results pulled from Shaw On Demand content Using your O buttons highlight the program you want to watch and press OK Tip You can also use your key pad similar to how you would for SMS text messaging For example press 2 three times for the letter C Tip Colour coding is available in the TV Program search tab for quick identification of programming Reminders Setting reminders is easier than ever You can set Reminders so you don t miss s
5. ect the audio settings to use with your home theatre system as well as enable DVS Digital box settings setings Digital Box Settings Change the settings for your HD Box including Front Panel Display Time or current channel time format 12 hr or 24 hr clock and brightness Power Saver Save energy by adjusting the length of time your digital box Stays powered on with no remote interaction 27 28 Parental Controls Set locks for movie and TV ratings set or Update your purchase PIN and enable or disable your purchase PIN Reset to default Select this option if you would like to reset any or all of your settings to the default settings 7 43 am Settings Tue 09 22 Reset to Defaults Parental Controls Rating locks To lock programs according to cati Parental Controls their rating press MENU and select Parental Controls Here you can set the max TV rating or max movie rating accessible without having to enter a PIN You can also manage unrated content and hide adult programming titles When you set a rating you will be prompted to enter your PIN Purchase PIN You also have the ability to set a Purchase PIN preventing any Unauthorized PPV or Shaw On Demand orders Press MENU select then select Parental Controls ARROW to the PIN tab and follow the on screen instructions Channel locks To lock a channel Press GUIDE Use the OG buttons to find the channel y
6. es Hawaii Five O Global You ve decided you want better TV Here s how to enjoy it Welcome to Shaw HD TV To get the most out of your experience it s best to Know absolutely everything the service offers Start exploring today and you ll find better and more convenient ways to entertain yourself This guide contains all of the information operating instructions and tips to help you get to the good stuff Table of Contents Key features Using the Shaw Remotes Main menu HD programming guide Finding what you want to watch Browse while watching TV uninterrupted Searching the guide Reminders Recordings Managing Recordings Favourites Shaw On Demand Digital Music Adjusting your settings Parental controls Warranty 10 12 13 13 14 18 22 23 25 25 29 30 Installing your HD Box or HDPVR For quick and easy installation visit shaw ca activations or follow the instructions included with your HD Box or HDPVR Key features of your HD guide No need to search for the HD channel anymore HD Grouping You can adjust your setting so that all HD channels are grouped together at the beginning of the channel listings Auto HD The days of searching your guide for the HD version of a channel are over Now when you are subscribed to both the SD and HD version of a network you will automatically receive the high definition feed on the lower channel number This ensures you alw
7. hows you want to watch While in the guide simply highlight your selection press OK and select Set Remove Reminder Your Reminder will appear one minute before your show is set to begin You can access a full list of reminders by pressing MENU on your remote then selecting Reminders 04 pm Thu 07 26 Scenics 13 14 Recordings Record your favourite programs and view them as many times as you want whenever you want Set series recordings Pause and rewind live television Rewind and replay programs so you won t miss a thing Built in dual tuner lets you Record one program while watching another Record two programs at the same time Watch a previously recorded program while recording two other programs at the same time Setting recordings There are a number of ways to record your favourite shows and TV series Highlight a future program you wish to record and press OK to bring up the Program Options Screen From the Program Options Screen select Record program or Record series and press OK You can also press ARROW to set your recording options including customized recording start and end times and or storage settings The simplest way to set a recording is to highlight the program and press the O Record button on your remote Pressing the O Record button once will bring up the Program Options Screen Pressing the O Record button a second time is a sho
8. m title and press OK If the program is playing you will tune to it If the program is on later the Program Options Screen will appear and you can set a reminder Learn more about Reminders on page 13 Program options screen HD amp HDPVR HDPVR Only Program name Set and adjust settings for this program recording Program show card Program start time Set or adjust Parental Controls for this program channel or rating Set and adjust settings for this series recording Display more information about this program Set Lock More Information Close Program information screen If you want to access more information on a program press the INFO button on your remote Here you can read a longer description about the program as well as additional details such as release year rating and run time 11 12 Browse while watching TV uninterrupted Quick Bar Press ARROW Q once to see the Quick Bar which allows you to see what programming is coming up next Press ARROW O to browse channels When you find a program you like press OK to tune to that program or press INFO for more program details At any time press the INFO button on your remote to see the information for the program you are watching Mini Guide The Mini Guide allows you to watch TV and view program listings without having to leave the program you are watching or go to the full screen guide To access the Mini Guide press th
9. nition feed on the lower channel number Therefore your recordings on these channels will be in high definition This ensures you always receive the best picture quality available 21 Favourites The Favourites feature allows you to choose a specific type of programming by selecting one of the pre set categories including Sports Kids and Neus When applying a specific Favourites list all current programming that is not included in the criteria is filtered out SO you only browse the programming you want to watch now Favourites Bar To access your Favourites while a 22 Favourites list is being applied Press ARROW to bring up the Favourites Bar Your Favourites Bar which looks similar to your Quick Bar displays all current filtered programming that falls within your Favourites criteria and is currently on TV O O ARROW to scroll through this filtered programming Shaw Shaw On Demand Using your Shaw Remote you can instantly access movies TV series and much more whenever you like To access Shaw On Demand on your TV simply press the ON DEMAND button on your remote You can also access through the Main Menu or through the programming guide on certain channels marked with Once you re on the main On Demand landing page you can order featured movies simply by pressing the EJ button on your remote or choose a category Sel to explore Use the O ARROWS to select a ge
10. nre and press OK or ARROW to enter the listings for that genre Using the PAGE UP DOWN buttons will take you through pages of titles for that category Shaw On Demand Highlight what you want to watch using the O O ARROWS Press INFO to see a full description of your selection Select OK to confirm your order and enjoy Access the entire Shaw On Demand library and choose from over 10 000 titles with thousands in HD On Demand content ordered will appear on your regular Shaw invoice Adult content will be discreetly billed The following icons are used in Shaw On Demand to indicate Ww Ordered This is content you have rented and is still available for viewing About to expire This is content you have rented and will soon expire A Wishlist This is content you have added to your Wishlist Movies Tip Find what you want fast with the Search function on the main Shaw On Demand page Simply enter the first few letters of a program title or actor name and your results will instantly display To learn more about Search go to page 13 23 24 Wishlist Find a movie you would like to watch at a later date Just add it to your Wishlist Adding movies to your Wishlist saves you time when searching for a movie you want to watch Shaw On Demand Simply highlight your selection and press the FAV amp button on your remote The amp icon will appear on the poster art Removing an item fr
11. ny of these settings ho i I m Not The Only One Sam Smith Thinking Out Loud Settings Summary 25 26 Adjusting your settings Guide 3 10 pm Fri 12 12 HD grouping Choose to group your HD channels together for easier browsing of HD content Or choose to have the guide display your channels in numerical order with HD and standard definition SD channels mixed together HD Grouping Guide Views Select which guide view you wish to display when pressing the GUIDE button once twice or three times On your remote There are three guide views in total Full Screen Guide Traditional Guide and Mini Guide Grid Settings Adjust the font size and transparency of the grid guides to suit your needs Recordings settings Record your favourite programs and view them as many times as you want Whenever you want Learn more about Recording settings on page 19 Closed Captions a Adjust how you would like your Closed Captions to display including font size and font style Settings Guide Settings Guide e Closed Cap ings tions Video setup Select your default setting for video resolution including 720p 1080i and 1080p You can also set your default settings when viewing programs in standard definition by adjusting the Aspect Ratio If you would like to order 1080p movies from Shaw On Demand ensure your Video Resolution is set to 1080p 1080i Audio settings Sel
12. om your Wishlist is just as easy simplu press the FAV button once more To access your Wishlist press the ON DEMAND button on your remote and select Wishlist My Orders To access recently ordered Shaw On ERR re NUDE Demand content press the ON DEMAND x button on your remote and select 2 A A A VE A is Wishlist 99799 le Si Li Shaw On Demand 12 42 pm My Orders Wed 03 18 Shaw On Demand quick launch You can access Shaw On Demand directly through your programming guide Simply look for the Shaw On Demand icon next to the network logo and ARROW amp This can be found next to channels that offer On Demand content This will take you directly to the content available from that network Digital Music It s just like the music they have at bars and restaurants no DJs no wacky banter no commercials and the music is continuous With a variety of genres available there s something for everyone STINGRAY To access Digital Music tune to channels 401 to 460 in the GUIDE Adjusting your settings You can activate and customize certain guide features such as your default guide view Parental Controls Audio settings Language and more To get started press the MENU button and select the Settings icon Use the ARROWS to select from the following Setup options Summary This screen shows you a Summary of your key settings For quick and easy access you can click through to change a
13. ou wish to lock ARROW right to highlight a future program and select OK Select Set Remove Lock Press OK and enter PIN if prompted and select Lock this channel You can unlock a channel using your PIN To unlock a channel Highlight the channel you wish to unlock within the guide select OK Here you can follow the prompts to temporarily unlock permanently unlock or keep the channel locked 29 30 Warranty Shaw provides a warranty on cable boxes and other hardware used to access Shaw s services the Hardware The warranty is for three 3 years on new Hardware one 1 year for refurbished Hardware and covers defects in materials and workmanship under normal use The warranty period begins on the date of original purchase of the Hardware from Shaw or an authorized reseller Any Hardware or part of the Hardware replaced pursuant to a warranty claim will not extend the warranty period Refurbished Hardware or parts may be used to replace or repair any damaged Hardware covered by this warranty If Hardware needs to be replaced Shaw reserves the right to replace the Hardware with a different model that provides comparable functionality as the original product Warranty claims must be submitted to Shaw within the applicable warranty period The above warranty does not extend to i Hardware subjected to accident misuse neglect alteration modification and or customization improper handling impro
14. per storage improper use improper installation or unauthorized repair or ii cosmetic problems or defects which result from normal wear and tear under ordinary use of the Hardware The warranty provided above is in lieu of and excludes all other liabilities warranties guarantees or conditions written or oral statutory common law expressed or implied including warranties or implied conditions as to non infringement merchantability or fitness for a particular purpose and shall constitute Shaw s sole obligation and liability and the original purchaser s sole remedy in contract tort or otherwise in respect of the Hardware For more support visit community shaw ca Shaw Shaw HD_HDPVR_USERGUIDE_CHAMPION_1015
15. ring right now and into the future while watching your favourite show in the corner of the screen Mini Guide Browse while viewing your programming uninterrupted Learn how to set your default guide view on page 26 Using the remote The Shaw HD Remote TV Turns TV ON OFF Input Used to cycle through video inputs on TV On Demand Accesses Shaw On Demand movies and TV shows Guide Displays the programming guide Click more than once to cycle through alternate views Arrows Used to move highlighted section while in the guide or Shaw On Demand Press the UP arrow to display the Quick Bar and Favourites Bar while watching TV Info Displays information for currently selected program Last Returns to last channel you were watching gt ee 5 sa NODES ARII saree Cable Turns Digital Box ON OFF Setup Hold for three seconds to begin the setup process C button Press to access Search D button Enable or disable DVS Menu Displays Main Menu Page up down Used in the programming guide and Shaw On Demand page navigation Fav Used to bring up the Favourites menu In Shaw On Demand press to add a title to your Wishlist Day Used to move a day back or day forward in the programming guide Video playback controls Used to control playback of Shaw On Demand content How to program your Shaw Remote Step by step instructions are located on the
16. rt cut to begin a single recording If there is a conflict more than two programs scheduled to record at the same time a message will appear giving you some options Your new recording airs at the same time as at least two previously set events If you record this program the lowest priority programs will not be recorded Keep previously set events remove new event Keep new recording remove previously set events 15 16 Accessing your recordings Press the LIST button on your remote or Press MENU and select Recordings Both methods take you to the Recordings tab In this screen you can see all of your recordings when they were recorded and what channel they were recorded from Using these headings you can choose how you would like to sort your recordings by highlighting Title Channel or Date Recorded and pressing OK Series recordings are grouped together in folders highlight the folder and press OK to expand and see each individual recording On this screen you ll also see the space used on your ied 03 38 hard drive Recordings When the green bar turns yellow your hard drive is 80 full When the yellow bar turns red your hard drive is 95 full If your recordings are protected an alert will pop up to let you Know if you ve run out of space You will be prompted to delete some of your recordings Note Storage can be increased using an eSATA connecte
17. s press MENU select Favourites and choose from a variety of available pre set categories To learn more reference page 22 Enter your channel number If you know the channel you wish to tune to simply enter the channel number and wait as your channel changes Remember if a channel is carried in both SD and HD it s always accessible in HD via the lower SD channel number Tip Press the GUIDE button on your remote to cycle through the Full Screen Guide Traditional Guide and Mini Guide You can change your default in Guide View settings Colour coding In the guide programming appears 1 55 pm Thu 07 26 in a grid format with channel numbers and network logos down the left side and times along the top Some listings have a colour highlight to help you identify different types of programs Purple Movies Green Sports Orange Children s programs Navigating full listings Press GUIDE to access your programming guide to search for program listings for the current time and up to 2 weeks in advance Use the O arrows on your remote to navigate program titles and the arrow to see program listings for later that day and for future days For faster searching Use the PAGE UP DOWN buttons on your remote while in the listings Or press the DAY buttons on your remote to advance ahead a day ata time Press INFO on your remote to see detailed program information Highlight a progra
18. series recording prioritu Recordings PVR Settings This is where you can set the defaults for your single and series recordings You can always adjust the settings on an individual recording through the Program Options Screen Schedule tab or through the Series tab You can access your PVR Settings through the Main Menu by selecting Recordings ARROW to PVR Settings and select OK or Settings ARROW to PVR Recordings and select OK Then use the ARROW keys and press OK to make your selection Single Keep Until Choose whether or not to keep your single episode recordings until Space is needed on your hard drive or choose to protect them and keep only until you manually delete The oldest and non protected programs will delete first if space is needed Start Recording Early Set all single recordings to automatically start earlier than scheduled in the guide End Recordings Late Set all single recordings to automatically be extended past the scheduled end time Shaw 10 34 am Settings Wed 03 18 Recordings Keep Until Start Recording Early End Recording Late 19 20 Series Episodes to Record Select New to record only new episodes in your series folder or select All to record new and repeats with duplicates Keep Until Choose whether or not to keep your single episode recordings until Space is needed on your hard dri
19. te e Or visit urcsupport com shaw Main menu For easy access to all of your HD Guide features simply press MENU on your remote then select from the options available including Shaw On Demand Favourites Settings and more The Menu changes and customizes your options depending on what you re currently doing Shaw On Demand Catch up on your programs or watch a flick Favourites Select to view pre set lists of similar content Movies Sports Kids Reality Comedy Drama News Search Easily look for a specific program by actor title or description Recordings Directly access your recordings scheduled recordings series management PVR Settings and more Parental Controls Manage what your kids are watching and control who can make purchases on your TV with the customizable Parental Controls Settings View and customize your current settings Reminders Set reminders for programs you don t want to miss Closed Captions Enable or disable closed captions DVS Language Enable or disable Descriptive Video Services or change the language of your program when available SD Aspect Ratio Adjust how standard definition programs are displayed Shaw Remotes Help View tips for using your remote control HD programming guide This quickly answers the age old question What s on TV The on screen programming guide is your source for finding out what to watch up to 2 weeks of listings are available in the g
20. uide Press GUIDE on your remote to access TV Listings and TV on demand The first press brings you to the Full Screen Guide second press is the Traditional Guide and the third press brings up the Mini Guide 2 00 pm Thu 07 26 Pirates of the Caribbean On Stranger Tides 10 Finding what you want to watch There are many ways to find the programs you want to watch 1 Browse by Guide To see all programming on every channel you subscribe to press GUIDE and use the ARROWS to move from one channel to another or press PAGE UP DOWN to scroll through multiple channels at a time Pressing GUIDE again will cycle through the Full Traditional and Mini Guide views Quick Bar Press the O ARROW key and the Quick Bar will appear with program listings You can use the Q O ARROWS to see what s on different channels and the O O ARROWS to see programming for different time slots Press EXIT to dismiss the Quick Bar or let it time out Browse while watching To see what s on other channels without missing a minute of what you re watching press GUIDE three times and the Mini Guide Will appear make it appear sooner by changing your Guide View settings To make a selection press OK or to return to your program press EXIT Integrated Search While watching TV press the MENU button on your Shaw Remote and select SEARCH Learn more about how to use the Search function on page 13 Browse by Favourites To access Favourite
21. ve or choose to protect them and keep only until YOU manually delete Start Recording Early Set all series recordings to automatically start earlier than scheduled in the guide End Recording Late Set all series recordings to automatically be extended past the scheduled end time Episodes to Keep Choose how many episodes you d like to store in your series folder If you select a number other than All the older episodes will be replaced by new episodes 12 34 pm Settings Wed 03 18 Recordings a Live TV Buffer While watching live TV your HDPVR automatically stores at least one hour of programming in what is called the buffer You can access programming in the buffer as long as you do not change the channel There are a number of ways to access stored programming in the buffer Simply press REWIND or SKIP BACK ARROW Q to access the Quick Bar then ARROW O to go back to a previous program and select OK While watching live TV press OK to bring up the Program Options Screen and use your ARROWS to select a previous program PROPERT Please select from the following options Tip While using the Mini Guide highlight the channel you are currently on and ARROW Here you can ARROW to select a previous program press OK to select Auto HD Recording With Shaw s HD Guide when you are subscribed to both the SD and HD version of a network you will automatically receive the high defi
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