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1. 6 Pull the ribbon out from the roll and stick it with the adhesive tape on the empty ribbon take up core Ver 1 0 7 Rotate the take up hub on the left side of ribbon spindle till the ribbon is pulled tight amp 7 7 Y O FE ILUSO SS 8 JAM SAN y Lh E The loading path of ribbon roll outside wound __ 6 SISCISCUO Ver 1 0 2 2 Loading the media Whether the roll media is inside or outside wound they could be used in this printer and loaded in the same way Outside wound media Inside wound media 1 Open the printer cover by pulling the release latch toward the front of printer 2 Press the holder latch and pull the media holders open Place the media roll on the holders and push media holder toward the roll by pressing the holder latch Release the latch when the media is on the holder firmly Ver 1 0 3 Pull the media so it could extend out the printer Please make sure the printing surface is facing up 4 Before pushing the media under the guides adjust the label senor to appropriate position to detect the labels with gap hole or black mark Ver 1 0 5 Push the media under the both sides of guides 10 Ver 1 0 JEITZ ae Ver 1 0 2 3 Connecting interfa
2. This function is available on Label Cal 40 6 Troubleshooting 6 1 LCD error message LCD Displayed amp Label gap out Possible problem Improper sensor type Ver 1 0 Resolution Ensure the sensor type reflective or see through is selected correctly Label senor cable is disconnected or loose Reconnect or tighten up the sensor cable Sensor windows are dirty Clean the receiver sensors and emitter sensor Improper media sensor position Adjust the media sensor to correct position Load the continuous label but the label type is set to Gap notch or Mark type Load the correct media or set the label type to current using media type Label runs out Reload new media roll TPH is faulty damaged Label out Ribbon runs out Reload new ribbon roll Ribbon out Ribbon roll is not loaded Ensure the ribbon supply and take correctly up core are fixed correctly Printer cover is open Close the printer cover Cover open Firmware update fails Re update the firmware Update fail TPH cable is disconnected Connect the TPH cable TPH fail Replace a new TPH Check sum error Firmware update fails Re update the firmware No cutter found Cutter is not installed when printing Check if cutter is installed in printing Sy Sy Sy Sy Sy Sy Sy Sy Cutter jam Cutter jams when printing Check if labels stick in c
3. Button Appearance Function Cancel e Stop and cancel the current printing job p e Removes the error status when problem is resolved Pause P Stop and restart the printing process The key functions are available in Menu System Button Appearance Function Return d Return back to previous menu level Up e Scroll up the menu options e Increase the parameter values Down e Scroll down the menu options e Decrease the parameter values Enter Confirm the selected option Buttons light JEITZ ae Ver 1 0 Cancel 4 Flash in red Bi sound Error message e Ribbon out error e Label out error e Top cover opened JEITZ ae Ver 1 0 3 Printer options 3 1 Peeler installation 1 Push the platen bearing tabs on the right and left sides upwards and rotate them backwards to the end CET de Ver 1 0 2 Lift vertically the platen from the bottom case of printer gt 3 Lift vertically the front cover from the bottom case of printer a gt gt Ver 1 0 Insert the peeler cable to printer Please follow the correct connector side as figure shown to insert the cable 4 Insert firstly the right side of peeler module to the relative holes of printer arrow 1 press the lower part of left side of module ar
4. T4 series user s manual Version 1 1 CET de Ver 0 Table of contents LINO dU Cc ION rr id 1 1 1 Inthe DOK E 1 1 2 Printer Features cisco otro daa 2 A A E ears onieoeenicae 2 O IS 2 1 2 3 lr ee 3 2 Getting Stait adas 4 2 1 Loading the rbbon nono 4 2 2 Loading the media iia in 8 2 3 Connecting interfaces 0 0 ccc ccccssesecseesecseeeeceeeeeceseeeesseeaeeaeenee 12 2 3 1 Centronics port Parallel port iconos 12 2 3 2 RS 232 port Serial port oooocococonoonconocnnonccononcancrnnancnoncnnnonoos 12 2 9 9 USB Sla VE aiiin a ea Ee 13 2 3 4 Ethernet ODIO sica 13 2 4 Power on the DO ias 14 2 5 Control panel E 15 es el 1 Ga ln E 17 3 1 Peeler Imstallaton ccc ccceseeseeseeseesecseesecsseecseeseesaeesesseeseeaes 17 3 2 Cutter installation ciar dt 24 4 LCD screen RT EE 30 4 1 LCD screen information 2 corso ts 30 4 2 Graphic symbol on LCDescreen cece eccceeeeeceeeeeeeseeeeeeeneeaeees 31 5 e HE E 32 5 1 Menu structure iaa 32 5 2 Parameters setup E 34 6 2 1 User Set BE 34 5 2 2 COMMUNICATION SU ranas 34 52 3 PAC e sepenan a EE E 36 A EE 38 3 20 MENO a 38 AA A O ea ea eraa 38 5 2 7 Warning message di 39 5 2 8 EE 40 6 Troubleshootmg nono noo non non noo noo nconcnnnnnconnn anno 41 6 1 LCD error MESS ui Oti 41 Ver 0 Te CCUM seein ttenni a iaae eaaa aaaea einean 42 7 1 T4 General specifications oooooncnnnnnnnncionicnnonicncononncononnnonccnnonos 42 7 2 Universal Serial Bus USB port pin
5. EAN 128 UPC A UPC A 285 digit add on UPC E UPC E 2 amp 5 digit add on UPC Interleaved 2 of 5 2D barcodes Data Matrix MaxiCode PDF417 Fonts 5 internal expandable bitmap fonts alpha numeric 2 internal expandable bitmap fonts numeric only Downloadable soft font 4 directions 0 90 180 270 degrees Image PCX Direct binary graphic Options Peeler kit Cutter Ethernet module Expansion memory card Power Switching power adapter Input 100 to 240V 1 8A 50 60Hz Output 24V 2 5A Audio Beep sound when error occurs Environment Operation 5 C to 45 C 40 F to 112 9 F Storage 20 C to 50 C 4 F to 121 9 F Humidity Operation 10 to 90 non condensing Storage 5 to 95 non condensing Printer dimension Width 200 00mm 7 83 Length 263 19mm 10 36 Height 188 29mm 7 41 Weight 2KG Certification CE FCC class B 43 SBARCO 7 2 Universal Serial Bus USB port pin assignment Connector type Type A and B USB A Master USB B Slave Pin Function 1 VBUS 2 D 3 D 4 GND Dror Master VBUS provides 5V max current 500mA Slave VBUS is N C For more information about USB please visit the website www usb org 44 CET de 7 3 Serial port pin assignment O Esc Dror Serial port provides 5V max current 500mAh 7 4 Ethernet mo
6. assignment 44 7 3 Serial port pin assignment conan conan co nonn no ncnnnonos 45 7 4 Ethernet module port pin assignment ccc eeeeeseeeeneeeeees 45 II CET de Ver 1 0 About this user s manual Firstly thank you for purchasing Sbarco s T4 series printer T4 printer could provide you a reliable easy and clear way to print all kind of labels and barcodes you need This user s manual is described with a large quantity of illustrations let the users understand step by step how to work this printer to its best This manual includes also the troubleshooting section which could provide a pre way to eliminate or find out the troubles without the help of technician If users still cannot banish the troubles from the printer please contact directly the distributors II JEITZ ae Ver 1 0 1 Introduction 1 1 In the box After unpacking please inspect carefully and make sure that you receive all the necessary parts as below Printer Power supply Power Cord varies by country Software CD ROM Quick start guide USB cable D Ze O If any parts are missing please contact the service department of your distributor Save the carton and all packing materials in case you need to reship back Ver 1 0 1 2 Printer Features 1 2 1 Front view Indicators and LCD screen panel buttons Release latch Release latch 1 2 2 Rear view E l Fan fold aoe label s
7. if the printer works properly Il Label calibration Calibrate the label Ce Dump mode Print the Dump mode information Cutter function test Cutter 5 2 5 Memory Parameter Explanation Shows the available memory size on SD card and SDRAM gt Free size List the stored forms images and fonts in SD card and GE List SDRAM EX Delete file Delete the stored forms images and fonts in SD card and SDRAM EX Clear memory Clear all the stored forms images and fonts in SD card and SDRAM 5 2 6 Form Parameter Explanation Execute the form stored in the SD card or SDRAM ES Run the form I 11 Auto form This function allows users to run automatically the selected form stored in memory when users re power on the printer 38 JEITZ ee Ver 1 0 5 2 7 Warning message Icon O No form found Explanation Form in SD card or SDRAM is not found Check if the files are exactly stored in the memory device No Image found Image in SD card or SDRAM is not found Check if the image is exactly stored in the memory device No font found Font in SD card or SDRAM is not found Check if the font is exactly stored in the memory device No F W found Firmware files are not stored in the SD card when updating the firmware No Batt found Battery is not installed in the printer when setting time and date Check if the battery power runs out
8. ces The following interfaces could be connected to PC to operate the printer 2 3 1 Centronics port Parallel port 2 3 2 RS 232 port Serial port SS mil f d p ss PI Ver 1 0 2 3 3 USB Slave 2 3 4 Ethernet Option CENTRONICS 00000 000 JEITZ ae 2 4 Power on the printer 1 2 Plug the power connector into the power socket at the rear side of printer 3 4 Turn the printer power switch to on Make sure the printer power switch is off Plug the power cord on the power outlet o E T I in Y C Q r Y IL E i Power supply Caution Please ensure that the printer power is off before connecting the interface cable Connecting the interface cable while printer power is on might cause the damage on printer Ver 1 0 14 JEITZ ae Ver 0 2 5 Control panel The key functions are available under the printer READY mode Button Appearance Function Menu Enter the menu list to setup the printer configuration Feed Feed a blank label AS The key functions are available under the printer PRINTING mode
9. dule port pin assignment Ver 1 0 Pin Printer side N C TXD RXD DSR GND DTR CTS RTS O CO N OD oO AIJNI 5V Signal TX Tx Rx OIUJN Rx 45
10. lot E a J Ethernet option USB master USB slave RS 232 port Power socket Parallel port Ver 1 0 Tear off blade Take up spindles 1 2 3 Interior view o h o o E o o gt o 5 lt K c o 22 os cx oo 2 Cover up sensor Peeler bar Dispenser option Printhead Peeler sensor E ky kej o sl 2 o o a 2 E s E EC o 3 o N oO gt o e 2 3 o o E Lo fi E o E SS o a E E a O o 20 E o Lo aoa Ae 3 YN o of E o 0 oa a 5a 8 Sa oo 5 Io 5 D Ver 1 0 2 Getting start 2 1 Loading the ribbon 1 Pulling the release latches on two sides toward the front of printer to open the printer cover 2 Open the ribbon cover by pushing the ribs as shown in green of ribbon cover Do not open the ribbon cover by pushing the cover edge which installed the blade to tear off the label It might hurt your hands if you push it hardly Ver 1 0 3 Insert the ribbon roll to the supply spindle Notch 4 Rotate the supply hub until the notches align and lock in to the left side of supply hub Ver 1 0 5 Insert an empty media core into the take up spindle Rotate the take up hub until the notches align and lock on the left side of take up hub
11. ooks to the bottom of two hooks slots and make sure that lower hooks are fixed firmly on the hooks holes 27 SISTIMTU Ver 1 0 8 Lock the platen bearing tabs i 9 Thread the label through the cutter inside slot and press the label under the media guides 28 SISI Ver 1 0 10 Close the printer top cover Please do not touch or insert your fingers into the cutter mouth while cutter is active lt will cause extremely hurt 29 SISCISCO Ver 1 0 4 LCD screen icons 4 1 LCD screen information LCD screen information consists 5 parts to show the printer status Buttons status bar Device status when printer is in Ready status Printer current status and setting level Time and setting icon Menu pages Printer current setting level it shows only when printer is in menu function MENU USER SETUP at 30 CET de Ver 1 0 4 2 Graphic symbol on LCD screen Device status bar Symbol Description Buzzer on buzzer symbol will be shown when buzzer is set to on SD card inserted SD card symbol will be shown when SD card is inserted USB master interface keyboard or scanner inserted USB master symbol will be shown when interface is inserted RTC battery power is full RTC battery power is running out Button status bar the symbol will be shown on the button status bar when the b
12. or not installed well Password error Wrong password is entered Enter the correct password to modify the protected parameters Printer cannot write the data to SD card Unlock the SD card No cutter found Cutter is not installed on printer when execute the cutter test No SD found SD card in not installed in printer when updating the printer Check if printer is well inserted in printer Cutter jam Cutter jams when execute the cutter test Check if the labels stick in cutter No Ether found Ethernet module is not installed in printer Check if the Ethernet module is installed or well installed G Flash ROM Full Internal flash ROM is full Delete un necessary files to store the current files 39 5 2 8 Printer status SISUIAGU Ver 1 0 Icon F Feed Status description Feeding the label So Cancel Cancel the current printing job So Pause Pause the current printing job 2 Wait peel Wait to peel the printed label to print the next label Wait on demand Wait to press the feed button to print next label This function is available only on sending the command SI Value saved Save the change of parameters to printer E Dumpping data Catch the data from communication port and send to printer to print out Push to cal Press the Feed button to calibrate the label
13. row 2 then push the left side of module to the relative holes of printer to fix firmly the peeler module on printer arrow 3 5 19 Ver 1 0 6 Screw up the metal plate on the platen The metal plate with arrow symbol is upward side 7 Put the platen screwed with metal plate back to printer 8 Assure the platen is fixed firmly in printer 20 Ver 1 0 9 Push the platen bearing tab forward to lock the platen 10 Lead the label through the back of peel off bar as figure show 21 Ver 1 0 12 Pull the label to the direction as the figure show then push the peel off panel back to printer 22 SISTIATO Ver 1 0 13 Press the Feed button to test the peeler function 23 Ver 1 0 3 2 Cutter installation 1 Push the platen bearing tabs on the right and left sides upwards and rotate them backwards to the end VTA y ty A d EE d LEAP A 24 SISUBTU 2 Lift vertically the platen from the bottom case of printer U LJ S Es A N y 7 E ci A y 7 ZS 4 E ES lapis LE d Siess f TA AAC ECC 3 Lift vertically the front cover from the bottom case of printer D gt Ver 1 0 25 Ver 1 0 26 CET de Ver 1 0 6 Push the cutter h
14. rror occurs Cancel mode Stop printing the current job AA Test Print the printer configuration eil fz Print Config ES Print test Print the test pattern ia Label calibration Calibrate the label re Dump mode Print the dump data Test cutter function Memory Free size Show the free memory size in SDRAM and SD card List List the forms images and fonts in memory device EX Delete files Delete separately the stored forms images and fonts in memory EX Clear memory Delete all stored forms images and fonts in the memory dl Form ES Run the form Execute the stored form in memory Auto form Execute automatically the selected form as the printer is power on Ch F W update Update firmware directly from the SD card 33 JEITZ ae 5 2 Parameters setup 5 2 1 User Setup Ver 1 0 Parameter LCD Contrast Explanation Contrast of LCD display Value from 0 5 Default Level 2 wf Buzzer volume Adjust the buzzer volume Value off 1 3 Volume 1 13 Date Set Real Time clock date This parameter allows users to set the date Type Year Month Date None i Time Set Real Time clock time This parameter allows users to set the time Type hour minute second None Default Set the parameters to factory default This parameter allows users to set all the parameters back
15. to factory default None TO Password Set the password to protect the parameters This function allows users to set the password to lock the parameters change of User Communication and Print Setup to prevent the other users to change it carelessly Password value range 0000 9999 0000 5 2 2 Communication setup Parameter RS 232 Explanation Baud rate Selection 1200 115200 Default 9600 Parity Selections None Odd Even None Data bits Selections 7 8 bits 8 bits Stop bits Selection 1 2 Ethernet Status Ethernet Show only the Ethernet status Config Method DHCP or Static IP IP address 34 SISI Ver 1 0 Net Mask Gateway Mac address Configure Ethernet Configure the Ethernet DHCP DHCP Issuing the IP address by DHCP server Static IP Issuing the IP address by operator 35 JEITZ ae Ver 1 0 5 2 3 Print Setup Parameter Explanation Default Ch Change the printing mode By command Transfer mode This setting could change the printing mode Selection By Command Direct thermal Thermal Transfer k E p Select the print mode Normal e Print mode This setting changes the label delivery mode Selection Normal Tear off Peel off cut a Adjust the printing speed 3 Speed This setting could change the printing speed Selection 1 2 3 4 dpi Adjust print darkness 8 Darkness This setting could adj
16. ust the printing quality by the printing heat Selection 0 15 Select the label type Gap Notch P Label type This setting could select the media Selection Gap Notch Mark continuous fe Change the label sensor type By command i i Labelsensor This setting could change the convenient sensor type to detect the label Selection By command see through reflective e Adjust the print width 832 dot 2 Print width This setting determines the printable area by setting the printing dot Selection 120 832 dot Nix Adjust the horizontal origin of coordinate 00 an Print X offs Selection 80 80 dot wi Adjust the vertical origin of coordinate 00 an Print Y offs Selection 80 80 dot Wi Adjust the print head vertical offset 000 TPH Y offs Selection 120 120 dot EX Set the label stop position 000 Selection 080 120 dot 36 SISQITCO Ver 1 0 pa Repeat the previous label when error occurs Enable ei Error reprint When the error occurs and the printing stops this function will reprint the label which was interrupted Selection Enable Disable ES Set the cancel mode Page Cancel mode This function allows users to cancel printing complete immediately or after completing a label Selection Page complete immediate 37 5 2 4 Test JEITZ ae Ver 1 0 Parameter Explanation Print all the printer configurations l Print Configuration Print test Print the programmed file to verify
17. utter 41 JEITZ ee Ver 1 0 7 Specifications 7 1 T4 General specifications Resolution 200 dpi 8 dots mm Print mode Direct Thermal Thermal Transfer CPU 32 bit CPU Memory RAM 8MB SDRAM ROM 4MB Flash ROM Expendable slot for SD card up to 4GB Print speed 1 to 4 ips Max print length 150 inches Print width 4 1 104mm Sensor type Moveable reflective and see through sensor Label sensor Cover open sensor Display Backlight LCD display 128x64 dots Control panel 4 multi functional keys 4 status LED light 1 error LED light Media Maximum label width 4 33 110mm Minimum label width 0 59 15mm Maximum roll diameter 5 127mm Core diameter 1 0 25 4mm Media thickness 0 002 0 06mm to 0 0075 0 2mm Media type Continuous die cut tag fan fold black mark Ribbon OD 1 535 39mm Max length 100m Width 1 0 25 4mm to 4 3 110mm ID 0 5 12 7mm Ribbon type Wax wax resin resin Interfaces Serial port RS 232 Parallel port USB master port USB slave port Ethernet port 10 100Mbps option 42 SISQITCO Ver 1 0 1D barcodes Code39 standard or extended Code39 with check digit Code93 Code128 UCC Code128 auto A B C modes Codabar EAN8 EAN8 13 2 amp 5 digit add on EAN13 Interleaved 2 of 5 Interleaved 2 of 5 with check digit Interleaved 2 of 5 with human readable check digit UCC
18. utton function is available Symbol Description Feed labels ch Scroll down 4 Scroll up ae Enter 4 Escape L SE Mam menu E Pause El Cancel 31 JEITZ ae 5 Configuration 5 1 Menu structure Ver 1 0 Main menu O Information Sub menu Description Printer configuration information a User Setup LCD Contrast Contrast of LCD wf Buzzer Volume Adjust the buzzer volume E Date Set the RTC Date gt d Time Set the RTC time Initiate to factory default 4 Default Qu Password Set the password to lock the change of parameter Y Comm Setup RS 232 Set RS 232 parameter Ethernet Ethernet status and set configuration St Print Setup Transfer mode Thermal transfer or thermal direct Set to peeler cutter or tear off function Printing speed Darkness Printing heat value L KH Gr Label type Select the label type Select label sensor type ZA Dog CH print width Set the print width 32 SISQITCO Ver 1 0 ww Print X offs Adjust the origin of printer horizontal coordinate mw Print Y offs Adjust the origin of printer vertical coordinate AE ES TPHY offs Set the print head vertical offset CH Back Y offs Set the label stop position for peeler cutter or tear off mode Error reprint Reprint the previous label when e
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