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Vertical SBX IP Installation Guide 3.5

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1. 8 3 Starting Software Upgrade 8 6 Transferring Process 8 7 Completing Software Upload 8 7 Uploading new VMIB prompts 8 9 PIClGQUISIES Ss eset seen ee nase eee snes eee Aes 8 9 Upgrading Voice Prompts 8 9 VoIB Software Upgrade by Web based Connection 8 13 T1 PRI Firmware Upgrade 8 16 Release 3 5 YI vertical SBX IP Installation Guide June 2010 Contents TOC 5 Verify network settings 8 16 Downloading firmware file 8 16 Chapter 9 Remote Diagnostics Introduction ake tT 9 1 Hardware Software Minimum Requirements 9 1 Hardware Configuration 9 2 Installing Software 9 2 Uninstalling Software 9 3 Important Notes for Users 9 3 Full Screen Layout 9 4 File M nu lt s sses ses seer eee Reese ese Hee R ees 9 4 Open Sub menu 9 5 Capture On Sub menu 9 5 Capture Off Sub menu 9 5 Connection Menu 9 6 Serial Port Connection with SBX IP System 9 6 Modem Connection with the SBX IP System 9 9 LAN Con
2. NOTE Itis not necessary to uninstall the station even if the number of stations exceeds the RGU capacity Diagnostic HDLC Status de hs This command shows HDLC status Diagnostic Reset I nformation dr ri This command shows Reset Information Diagnostic Resource Assignment dr li d c v a This command provides information regarding current resource assignment d DTMF receiver assignment c CPTU assignment v VMIB channel assignment a DTMF CPTU VMIB channel assignment Release 3 5 W7 vertica SBX IP Installation Guide June 2010 View Menu 9 46 Chapter 9 Remote Diagnostics View Menu The View menu is used for showing hiding the Toolbar Status Bar Command Bar Input Box Bar and for Clearing the display area to start a new document SBX Remote Diagnostic Tool ol x File Connection Commands view PhoneBook Help fap CAP CAP ze 232 m v Toolbar ON OFF ze Gommend Bar v Input Box Bar Clear New gt i im 2 AZ Toolbar Sub menu The Toolbar sub menu is used to hide show the Toolbar A check mark appears next to this option when the Toolbar is displayed Procedure From the View menu select the Toolbar sub menu If the Toolbar is shown on the screen it becomes hidden if it isn t on the screen it appears Release 3 5 XW verTICAL SBX IP Installation Guide June 2010 View Menu 9 47 Chapter 9 Remote Diagnostics Command Bar Sub m
3. Release 3 5 W vertica SBX IP Installation Guide June 2010 Other Board Installations optional 4 15 Chapter 4 Board Installation Modem Function Unit MODU MODU provides analog modem connection The MODU can be optionally installed on the MODU connectors CN4 of the MBU The MODU supports Bell ITU T V 34 V 32BIS and V 90 protocols at a speed rate of 300bps up to 33Kbps It also supports automatic rate negotiation Figure 4 8 Installation of the MODU Board Release 3 5 XA vertical SBX IP Installation Guide June 2010 Other Board Installations optional 4 16 Chapter 4 Board Installation T1 PRI Interface Board The T1 PRI interface board board provides a full T1 PRI digital trunk interface and 8 hybrid stations The board also supports both full and fractional T1 PRI circuits in clusters of 4 This interface supports either 24 PCM channels for T1 or 23 PCM channels for PRI Nine 9 loop start CO lines can be used in addition to the T1 PRI channels The T1 PRI includes the Ethernet port This board can be used as either a T1 or a PRI by changing the onboard DIP switch By default switch SW4 is set to the ON position PRI CAUTION The T1 PRI board can only be used with MBU p n 4000 03 as CEITA STA STA STA STA STA STA STA STA The Default is ON PRI LD1 LD2 LD3 LD4 LD5 LD6 LD7 LD8 LD9 66 6 68 6 6 6 8 RJ11 R The Default is all OFF To DKT or SLT SW3 System Reset button
4. Dialable Characters Dialable characters are used to enter a phone number that can be dialed e 0 9 A D DTMF and or pulse digits e performs a hook flash one half second on hook followed by one half second off hook before continuing e P p causes pulse dialing of the digits that follow this indicator e T t causes tone DTMF dialing of the digits that follow this indicator e pauses dialing The duration of a pause is device specific Multiple commas can be used to provide longer pauses e W w indicates that dialing should proceed only after a dial tone has been detected e indicates dialing is to wait for a billing signal such as a credit card prompt tone IMPORTANT Not all dialable characters work for all modem dialing Refer to the user manual included with the modem being used for more information Modem Disconnect Sub menu Modem Disconnect ends the modem connection Conditions e When the modem connection is dropped this menu is unavailable Procedures 1 Select the Connection menu 2 Select the Modem Disconnect sub menu or Use the icon in the Toolbar to execute the same command A confirmation message appears to let you know if the disconnection was successful or not Release 3 5 W7 vertical SBX IP Installation Guide June 2010 Connection Menu 9 17 Chapter 9 Remote Diagnostics IMPORTANT The success of serial port connection means that the connection between
5. file name gt gt gt Total 1 file s exist on gt gt gt Total 711680 bytes are ar maint gt file x maint gt 8 Burn prompt file to VMIB using this command fp i vertical maint gt fp i Vertical You should see this VeLeitdl uill gt gt gt Total 1 file s exist on disk gt gt gt Total 711680 bytes are availat maint gt file gt x 9 Reboot the system Release 3 5 XA vertical SBX IP Installation Guide June 2010 VoIB Software Upgrade by Web based Connection 8 13 Chapter 8 Upgrade Process Vol B Software Upgrade by Web based Connection 1 Connect the serial port of VoIB and enter the maintenance window MainNt gt dir c gt t i H 2 Enter dir c then press Enter maint gt De aiz Check to see if any files exist To delete a file type del c file name 4 Connect via browser to the VoIB s IP address lol x LANB Remote Unnrada 4 hantication Windows Internet Explorer A Ue a LANB Remote Upgrade Authentication A Bl i Page G Tools VolB Card Remote Upgrade Enter password PGM 340 Btn 5 is where this password Login is set lower case alpha characters x Internet 10 v 4 oIB Application Windows Internet Explorer jol x Go E btep i 172 19 2 11 1 gt X juive Search File Edit Yiew Favorites Tools Help w ir vw Application VoIB SW Upgrade VoIB Rom Image Upgrade Version GS88H B 1Dq Sel
6. Release 3 5 Vv VERTICAL SBX IP Installation Guide June 2010 Other Board Installations optional 4 17 Chapter 4 Board Installation LED I ndications LED SPECIFICATION LED1 PRI In Use and blinking slowly if active T1 In Use LED2 ON RX Carrier Loss LED3 ON Out of frame LED4 ON Yellow Alarm LED5 ON RX all 1 LED6 ON Loop back mode LED7 PRI ON Multiframe Establish Alarm T1 ON Blinking slowly if active LED8 ON reserved LED9 ON TE LED10 Blue ON In Use of one of 8 HYBRID extensions of PRHB8 board LED 10 is not related to PRI T1 trunk operation It is only related to 8 extensions use state of PRHB8 board Release 3 5 W7 vertica SBX IP Installation Guide June 2010 Other Board Installations optional 4 18 Chapter 4 Board Installation Vol B Voice Over I nternet Protocol Board 4ch The VoIB can be optionally installed on the MBU and provides four VoIP channels The length of the Ethernet cable should be less than ten 10 meters VOIU SW1 System reset button The Default of the pole 3 84 on SW2 is off LD9 LD10 LD11 LDI LD2 LD3 LO4 LDS LDS LD7 LD8 8 8 8 8 8 E 8 86 8 8 8B LAN port Figure 4 9 VoIB The VoIB can be installed on the basic MBU and provides the Ethernet interface for software applications and VoIP features with an optional VoIP daughter board The VoIB has the capacity for maximum four
7. 4 2 Main Board Unit p n 4000 00 4 2 Main Board Unit p n 4000 03 4 2 Modular Jack MJ1 MJ3 Pin Assignment 4 4 Switch LED and Connector 4 6 SBX 25 Pair Installation Cable Pinouts 4 7 Expansion Main Board Unit EMBU 4 8 Expansion MBU p n 4002 00 4 8 Expansion MBU p n 4002 03 4 8 Modular Jack MJ1 MJ3 Pin Assignment 4 10 CO Line and Extension Boards 4 12 3x8 Expansion Board 3 CO Line and 8 Hybrid 4 12 3x16 Expansion Board 3 CO Line and 16 Digital 4 13 Other Board Installations optional 4 14 Digital Telephone Interface Board DTIB16 4 14 Modem Function Unit MODU 4 15 TI PRI Interface Board 4 16 VoIB Voice Over Internet Protocol Board 4ch 4 18 Voice Mail Interface Board VMIB 4 21 Release 3 5 vertical SBX IP Installation Guide June 2010 Contents TOC 3 Chapter 5 Terminal Connection and Wiring Method Terminal and Doorbox Models 5 1 Terminal Cabling Distance 5 3 Basic Terminal Connection 5 4 DKT and DSS 5 4 SLP ae le a sa a ad ta a 5 4 Doorbox
8. STA Status This command is used to show the status of a station connected to the SBX IP system Conditions This command can be executed when Remote Diagnostics is connected to the SBX IP system If the OK button is clicked without entering a value in the Enter Command Argument dialog box a message appears to indicate Empty field is not allowed You can cancel the command by clicking the X button on the top right side of the Enter Command Argument dialog box The argument is limited to 6 characters The argument uses a physical port number that starts from 0 If a non numeric value is entered the SBX IP system uses the first port number If an invalid value or value that is too large is entered the SBX IP system handles the error Procedure Select the Station Status sub menu in the Commands menu or click the Station Status Command Bar button Or In the Command Edit Box enter s Port Number then click Enter Or In the Remote Command Combo Box select Station Status then click Execute button For example to show the status of station 107 mon gt s 008 Release 3 5 W7 vertica SBX IP Installation Guide June 2010 Commands Menu 9 38 Chapter 9 Remote Diagnostics The following is an example of STA status Slot1 Chan97 State1 AscD255T255 UcdO Store0 SentO Xfer0 HoldO Held255 22175c 00 01 01 04 00 61 01 ff ff ff ff ff ff 00 ff ff 22176c ff ff ff 40 00 00 80 00 6
9. XA SBX IP Installation Guide yf A VERTICAL Release 3 5 June 2010 Release 3 5 June 2010 Vertical Communications Inc reserves the right to revise this publication and to make changes in content without notice 2010 by Vertical Communications Inc All rights reserved This publication contains proprietary and confidential information of Vertical Communica tions Inc The contents of this document may not be disclosed copied or translated by third parties in any form or by any means known or not now known or conceived without prior explicit written permission from Vertical Communications Inc LIMIT OF LIABILITY DISCLAIMER OF WARRANTY Vertical Communications Inc makes no representation or warranties with respect to the accuracy or completeness of the content of this publication and specifically disclaims any implied warranty of merchantability or fitness for any particular purpose and shall not be liable for any loss of profit or any other commercial damage including but not limited to special incidental or consequential TRADEMARKS Vertical Communications and the Vertical Communications logo and combinations thereof are trademarks of Vertical Communications Inc All other brand and product names are used for identification only and are the property of their respective holders RESTRICTED RIGHTS LEGEND Use duplication or disclosure of the technical data contained in this document by the Gov ernment
10. File Transfer Total 1048576 Byte s Current 0 Byte s Progress Back Monitor Quit Release 3 5 W7 vertica SBX IP Installation Guide June 2010 Starting Database File Upload Download 7 7 Chapter 7 Using Database Upload Download Transferring Process File Transferring DBUpDown ipLDK 60 System File Transferring Protocol DB downloading through LAN File Name D WPcappWLDOKWNew PCAdminProWdataWN T20h_0720 usr File Size 1048576 bytes Status Receive File Data TCP CPS 111584 CPS Elapsed T 00 00 00 Estimated T 00 00 09 e During database file transfer a progress bar is displayed e Serial Modem and TCP connection use Z Modem transfer protocol and the sending process appears in the Z Modem window NOTE Inversion 3 TCP connection does not use Z Modem transfer Finishing DataBase File Upload Download The results of the transfer is displayed upon completion of the transfer DBUpDownlPLDK R DBUpDownlPLDK Fail to up download DB A See Montes dialog or trace file A Success to up download DB Once a transfer process is successfully completed anther upload download process can be started IMPORTANT Itis strongly recommended that the SBX IP be reset after uploading any database NOTE For more detailed information on using PC Admin refer to the PC Admin Guide Release 3 5 XA vertical SBX IP Installation Guide June 2010 Loading a 2 5 Database into a 3 0 System
11. Maintenance window 2 To enter Trace Mode type the password jannie then press Enter lhi lhmlhg Display Network Configuration Display Network Resources Change Network Resources hi host ip hm subnet mask hg gateway ip Linkset speed select 167180 Linkauto dsp stack reset t Islr ty vien clear s stem mppP voip RSGH DSP Help Log off Display Board Configuration Display Channel Usage Displa files Delete a file Rename a file Format disk Scan disk Disk io control Display ethernet Link dup Lex mode half full Force ethernet Link to AutoNego mode DSP Status Check Display Stack Status System reset related Set Reset trace data Vien trace ON OFF mode View Task Status Release 3 5 W7 vertica SBX IP Installation Guide June 2010 VoIB Maintenance 9 52 Example of enabling Trace Type root t gt then press Enter maint gt t u xk Trace Settings ik MPPP CHD EVT OFF VOIP Stack Log OFF OFF OFF OFF mMaint gt t s voip mMaint gt ty xk Trace Settings k MPPP CHD EVT OFF VOIP Stack Log ON DSP OFF HTTP OFF RSGM OFF mMaint gt t r voip maint gt t u xk Trace Settings tick MPPP CHD EVT OFF VOIP Stack Log Chapter 9 Remote Diagnostics Release 3 5 XY vertical SBX IP Installation Guide June 2010 Chapter 10 Troubleshooting Symptons and Solutions PROBLEM CAUSE SYMPTOM
12. button to accept changes CLI IP Address 1 Press the TRANS PGM button 108 2 Press the FLEX 3 Button 3 Enter the CLI IP Address 12 digits 4 Press the HOLD SAVE button to accept the changes Gateway Address 1 Press the TRANS PGM button 108 2 Press the FLEX4 button 3 Enter the Gateway Address 12 digits 4 Press the HOLD SAVE button to accept changes Subnet Mask Address Press the TRANS PGM button 108 Press the FLEX5 button Enter the Subnet Mask 12 digits Press the HOLD SAVE button to accept changes PORN gt Release 3 5 W7 vertica SBX IP Installation Guide June 2010 BLF Manager 6 16 Chapter 6 Starting the SBX IP System BLF Manager BLF Manager is an optional Windows software program that can be used to manage Busy Lamp Field BLF updates for systems networked over VoIP BLF Manager must be installed to one system in the SBX IP network and must be reachable over IP by all SBX KSUs BLF Manager software is not required for VoIP networking It is only necessary if DSS BLF updates on stations and DSS console are desired There is no need for BLF Manager software unless you have networked systems BLF Manager I nstallation Requirements OS Windows 95 or above CPU Pentium 500Mhz or above Memory 128M or more 256M recommended HDD More than 30MB of free space Installation Make a directory and copy BLFManager exe to it Automatic running To run BLF Mana
13. or modem device driver Therefore the messages in the Call Status dialog window may differ from modem to modem The Call Status dialog window can be hidden by clicking the Hide button in the Call Status dialog window Modem Connection Error Waiting for the modem call to be connected Release 3 5 W7 vertica SBX IP Installation Guide June 2010 Connection Menu 9 11 Chapter 9 Remote Diagnostics When the modem connection is established the Modem Connect menu is unavailable Procedure 1 Select the Modem Connect sub menu in the Connection menu Phone Number dialog appears or Use the icon in the toolbar to execute the same command 2 Use the Phone Number dialog to enter a phone number and make a modem call to a destination by refer to the description below for detailed explanation about how to use Phone Number dialog A confirmation message appears to let you know whether or not the connection was successful or if it failed Phone Book The Phone Book is used for entering storing phone numbers and making a modem call to a destination Phone Number m Edit Select Phone Number 6022769999 i Modify Delete Save Call Speed Call Quit Procedure To open the Phone Book click the Modem Connect sub menu Release 3 5 A vertica SBX IP Installation Guide June 2010 9 12 Chapter 9 Remote Diagnostics Connection Menu To close the Phone Book click th
14. the selected connection type will appear 3 Check this basic requirement before getting started Connection Type Upgrade ipLDK 60 System R Static TCP Connection C Modem Connection Serial Connection You Selected Serial Connection Your PC must have free COM port Or you can t progress this work Terminate Release 3 5 W7 vertica SBX IP Installation Guide June 2010 Installation 8 3 Chapter 8 Upgrade Process User I nformation Dialog After selecting the desired connection type several configuration settings must also be made including Admin Password Binary File etc in the User Information Dialog These settings differ slightly according to the selected connection type Up Download by Serial Connection User Information Upgrade ipLDK 60 System E ftd Remote Site Info Eyton ipLDK 60 Serial Port No i TD Anaa com SaudRate 19200 SerialPort Admin Password File Info Binary File D WvorkingapplicationFEJonatt Pr Browse 1 Enter the following entries for Serial connection NOTE Serial Port Serial port No in PC connected to SBX IP COM port Admin Password If the SBX IP requires a password to update MBU software Binary File The new software file data to be updated Baud Rate Choose the transferring baud rate see note The transferring baud rates for the PC and COM port in the SBX IP system must be identical You can program
15. 1 to the OFF position SWN System reset To set the KSU admin password 1 2 3 Access system programming by pressing TRANS PGM Press PGM and dial 162 Enter a 4 digit numeric password and press SAVE To set the KSU LAN port IP address 1 AOUN ONDT Access system programming by pressing TRANS PGM Press PGM and dial 108 Press Flex Button 2 Enter the IP address WITHOUT a decimal or then SAVE for example enter 172016002015 to represent the address 172 16 2 15 Press Flex Button 4 Enter the default gateway address then SAVE Press Flex Button 4 then SAVE Reset the system in order for the changes to take effect Release 3 5 XA vertICAL SBX IP Installation Guide June 2010 Quick Start A 2 Default passwords KSU Admin from Keyset BLANK Admin from PCAdmin BLANK RS 232 board trace jennie RS 232 maintenance brandy PCAdmin program not KSU Default user name administrator Password 0000 RS 232 port settings Baud rate 19200 Parity none Stop bits 1 Flow control none Default I P address KSU 192 168 1 1 VoIB VoIP card 0 0 0 0 Appendix A System Setup Quick Reference NOTE Refer to the SBX IP Programming amp Operations Guide for detailed programming information Release 3 5 W7 vertical SBX IP Installation Guide June 2010 Index Numbers 3x16 Expansion Board 3 CO Line and 16 Digital 4 13 3x8 Expansion Modular Jac
16. 8 13 added Added information on KSU administration via RJ 45 LAN port by 9 17 direct connection and by connection to the KSU over a LAN switch A BLF Manager section has been added 6 16 A section has been added that addresses uploading new VMIB 8 9 prompts A system setup quick reference Appendix has been added Appendix A A section has been added that addresses IP Phones on the 5 22 SBX IP 1 0 01 08 Initial Release NOTE this document contains information on ISDN DCOB and SMS These features are currently not supported Information pertaining to DID pertains only to SIP Trunking Release 3 5 June 2010 Contents Chapter 1 Introduction Important Safety Instructions 1 1 Safety Requirements 1 1 PIECAllONS lt sesesrrreo ret e Ker Eee E ees 1 2 Cautions ssen cece or heehee eee mannan ena 1 2 Disposal of Old Units 1 3 Using this Manual 1 4 Chapter 2 System Overview SBX IP System Highlights 2 1 Supported phones 2 1 System Connection Diagram 2 2 System Components 2 3 Basic KSU p n 4000 00 2 3 Expansion KSU p n 4002 00 2 3 KSU p n 4000 03 for 3 0 s w or higher 2 4 EKSU p n 4002 03 for 3 0 s w or
17. AX vertTICAL SBX IP Installation Guide June 2010 Connection Menu 9 9 Chapter 9 Remote Diagnostics Modem Connection with the SBX I P System Modem connection between the PC and the SBX IP system requires either an internal or an external modem on the PC Modem installation does not only mean the physical connection between PC and moden but all the associated setup procedures Such as installing a device driver file for MS Windows Modem Configure Sub menu Modem Configure is for configuring the PC modem that is to be connected to the SBX IP system Conditions When the modem connection is established you cannot select this menu The menu item is disabled in this case e The MODU must be installed on the MPB of the SBX IP system see page 4 15 e By clicking the Configure button in Modem Configuration dialog you can select or change various settings for the modem configuration The setting values are effective only during the execution time of Remote Diagnostics and are not stored for the next execution Those values do not affect the modem settings of MS Windows itself To change modem configuration use the Control Panel in MS Windows The changed settings from the Control Panel are applied to all application programs using the modem Modem Configuration Select Active Device Configure Cancel Release 3 5 W7 vertica SBX IP Installation Guide June 2010 Connection Menu 9 10 Chap
18. B IP Station Assignment D Or BO NS Press PGM Dial 381 RSG IP No Assign Press Flex Button 2 Dial the number of IP stations you wish to program e g 04 Click Save Reset the system and VoIP card Release 3 5 W7 vertica SBX IP Installation Guide June 2010 IP Phones on the SBX IP 5 24 Chapter 5 Terminal Connection and Wiring Method Program IP Phone Attributes The number of bins available to program will correspond to the number of IP phones programmed in PGM 381 1 Press PGM 2 Dial 386 IP Phone Attrib 3 Dial the Bin Number for example 01 This would be the first IP station 4 Press Flex Button 1 5 Dial the MAC Address of the IP Phone NOTE A B NAV Left C NAV Right D NAV Up E NAV Down F 6 Click Save Release 3 5 W7 vertical SBX IP Installation Guide June 2010 Chapter 6 Starting the SBX IP System Before Starting the SBX I P System In preparation for programming perform the following steps 1 Dap wD Turn the DIP switch SW2 ON prior to installing the MBU to protect the system data in case of power failure Check that the DIP switch SW1 of the MBU is set to All ON Plug the AC power cord into the SBX IP system and AC outlet Program the Nation Code PGM 100 as applicable Reset the SBX IP system Set the 4th pole SW1 of the MBU to OFF when the system operates normally to protect programmed features after system power up and initializatio
19. COMI CO Atm COON Ai COC Am wrea m Setar Tee l omi ma l pt l eng wnten tog ammi a ainge iihi CO Lra tybe EI 9 CO CD aride PPAT TI CO Lre aart AS n k rA u non PD TO Atte OOK oman n nonoo Monge CO Line Lath OM aT at 4047 ee haot Mesag CO Low LIPO HAO saws Scone ae ee a a i i or i rnai Release 3 5 W vertical SBX IP Installation Guide June 2010 Loading a 2 5 Database into a 3 0 System 7 15 Chapter 7 Using Database Upload Download 3 Next enter PGM 141 and set the Line Attributes as shown es anes ass a reas eas ya ce a t _ o Looe om wor oe o z cess loo co ome io oe ow cosi N tow co one wn oF ow 9 toons om or one wor oe on H O om wor me ke o o e L i om or one wer oe Ea le ees om wo one wor oe oo la coms om oor c5 one oor or m a Coes om ue one oor o on 1 os om oor co one oor oe on bd cosi on oor one oor oF or hed 1 o5 on oor co one wor o on e 1 om wo w oe kee t os om eee ro one wor oe on Onm r Congas tye Pewee E Bieri _ T tesa aoe Code F wet Raia wa r F r F tenor oe T Degner Mti eae F oamp F n O Tee F Preset PWD Cat Fra o ED i Bi 1 Mereege CO Ure ainas PONEI upite Rootes tsap CO Lew Aias PONa Laaa Success O TD re a a el a ee i O Release 3 5 vertical SBX IP Installation Guide June 2010 Loading a 2 5 Database into a 3 0 System 7 16 Chapter 7 Using Dat
20. Console 2 port digital Doorbox N N p SNY ANY XY y iz 3 A UTi NOREN i KS 7208D Figure 5 1 Vertical 7208 Telephone for SBX IP June 2010 Release 3 5 XA verTICAL SBX IP Installation Guide Terminal and Doorbox Models 5 2 Chapter 5 Terminal Connection and Wiring Method 7224D Figure 5 2 Vertical 7224 Telephone for SBX IP DSS Doorbox Figure 5 3 Vertical DSS and Doorbox for SBX IP Release 3 5 XA vertical SBX IP Installation Guide June 2010 Terminal Cabling Distance 5 3 Chapter 5 Terminal Connection and Wiring Method Terminal Cabling Distance Type MaimumDisance AWG22 Dian 0 65mm under 1640 ft AWG22 Dian 0 65mm under 1082 ft te MBU EMBU 3x8 Expansion Type MaxmumDist ace AWG22 Dian 0 65mm under 9807 ft AWG22 Dian 0 65mm under 5805 ft SLT Single Line Terminal MBU EMBU 3x8 Expansion Figure 5 4 Terminal Cable Distance Release 3 5 vertical SBX IP Installation Guide June 2010 Basic Terminal Connection 5 4 Chapter 5 Terminal Connection and Wiring Method Basic Terminal Connection DKT and DSS Digital Keyset 4 wire MBU EMBU 3x8 Expansion Figure 5 5 Connecting a DKT to the system Table 5 1 DKT and DSS Connection Pin Assignment CONNECTOR PIN NUMBER NO SIGNAL NAME 1 n a RJ11 2 DKT T 3 4 Reserved ie 5 DKT R 6 n a SLT SLT 2 wire _ A j N as
21. Disposal of Old Units The symbol below designates a product covered by the European Directive 2002 96 EC e All electric and electronic products must be disposed of in special collection facilities appointed by government or local municipal authorities e The correct disposal of the old appliances will help prevent potential negative consequences for the environment as well as human health e For more detailed information about disposal of the old ill appliances please contact the waste disposal service in your area or the place of product purchase Release 3 5 W7 vertica SBX IP Installation Guide June 2010 Using this Manual 1 4 Chapter 1 Introduction Using this Manual This document provides general information covering the hardware description and installation of the SBX IP system While every effort has been taken to ensure the accuracy of this information Vertical Communications Inc makes no warranty of accuracy or interpretations thereof Chapter 2 System Overview General information on the SBX IP system including system specifications and capacity Chapter 3 KSU Installation Detailed instructions for planning the installation site and procedures to install the SBX IP system Chapter 4 Board Installation Detailed instructions for installing components of the SBX IP board Chapter 5 Terminal Connection and Wiring Method Description of the kinds of terminals including maximum distance and ot
22. FSK signal for incoming Caller ID DTMF signal for incoming caller ID and a call progress tone It also provides three 3 on hook connection paths for CID SMS BOARD LINE CONNECTOR DESCRIPTION CABLE TYPE 3x16 3 CO amp 16 DKT RJ11 3 CO Line and DKT 4 wire Expansion 16 Digital Interface CO 2 wire NOTE The modular jack pin assignments are the same as the 3x8 Expansion Board see Table 4 17andTable 4 18 above Release 3 5 XA vertica SBX IP Installation Guide June 2010 Other Board Installations optional 4 14 Chapter 4 Board Installation Other Board I nstallations optional Digital Telephone I nterface Board DTI B16 The Digital Telephone Interface Board DTIB can be optionally installed to provide digital voice and data communications to from 16 digital telephones An RJ11 type female connector is mounted on the front edge of the board for connection to the station interfaces e The EMBU p n 4002 03 can support two DTIB16 boards to increase the number of ports to 32 e Notice the board specific pinouts shown in Figure 4 7 e The DTIB16 is configured in PGM 101 103 aa a i CE nae ia a COS COS COG OKT25 DKT2S OXT27 OKTZ0 DKT29 OKTI0 DATI1 OKTIZ DXTIT DKTIG DATIS OKT20 DKT21 OKT22 DKT2 DXKT24 ai DTIB16 DTIB16 Pinout RJ11 1 NA To CO line 2 DKT A T 3 DKT T 4 DKT B R 5 DKT A R 6 NA Figure 4 7 Installation of the DTIB16 Board
23. Guide June 2010 Index IND 3 T T1 PRI 4 16 T1 PRI Firmware Upgrade 8 16 T1 PRI LED Indications 4 17 Terminal Cabling Distance 5 3 Troubleshooting 10 1 U Uploading new VMIB prompts 8 9 vV VMIB prompts Uploading new prompts 8 9 VOIB LED Indications 4 19 Maintenance 9 51 Pin assignment 4 20 switch and connector functions 4 19 S W Upgrade by Web based Connection 8 13 Voice over Internet protocol Board 4ch 4 18 Voice Mail Interface Board VMIB 4 21 VOIU Internet protocol unit 4ch 4 20 WwW Wall Mounting 3 9 Wiring Precautions 3 2 Release 3 5 A vertica SBX IP Installation Guide June 2010 Release 3 5 June 2010
24. Internet They are for testing and demonstration purposes only Table 5 4 IP Addresses for testing and demonstration only VoIP card KSU LAN port IP Phone Your PC IP Address 192 168 1 4 192 168 1 3 192 168 1 5 192 168 1 2 Subnet Mask 255 255 255 0 255 255 255 0 255 255 255 0 255 255 255 0 Default Gateway 192 168 1 1 192 168 1 1 192 168 1 1 192 168 1 1 Release 3 5 WZ vertical SBX IP Installation Guide June 2010 IP Phones on the SBX IP 5 14 Chapter 5 Terminal Connection and Wiring Method Preparation 1 Before starting verify that the VoIP VoIB card is installed into the system properly see page 4 18 and that the card is recognized in the KSU database 2 KSU DIP switches must be set to enable the system to retain programming changes 3 Set the PC IP address default gateway and subnet mask as noted in Table 5 3 Set the KSU s IP addressing using PGM 108 when logged into KSU administration from the 24 button digital attendant station Station 100 by default This assigns the IP address to the KSU s LAN port The configuration for the VoIP card begins here PCAdmin Connection Follow the PCAdmin User s Guide or the Tech Tip regarding setting up PCAdmin to establish connection between the SBX system and PCAdmin Remember when connecting to the SBX IP using a LAN switch a straight through patch cable not a crossover cable is required Configuring The Vol P Card Using PCAdmin NOTE Digital phone based programming is shown
25. MBU EMBU 3x8 Expansion Figure 5 6 Connecting an SLT to the system Table 5 2 SLT Connection Pin Assignment CONNECTOR PIN NUMBER NO SIGNAL NAME 1 2 n a RJ11 Z 3 4 TIP RING 5 6 n a 1 6 Release 3 5 W7 vertica SBX IP Installation Guide June 2010 Basic Terminal Connection 5 5 Chapter 5 Terminal Connection and Wiring Method Doorbox The Doorbox is an intercom unit that can be installed at the entrance to a building for communication between visitors and employees inside By pressing a CALL button a visitor can communicate with a person inside the building who has a phone with a call coverage flex button associated with the Doorbox Installation Release 3 5 vertical SBX IP Installation Guide June 2010 Basic Terminal Connection 5 6 Chapter 5 Terminal Connection and Wiring Method Operating I nstructions The following examples describe how calls are handled when sent through the Doorbox Call FROM the Doorbox A visitor can press the CALL button once or the External switch once depending on the setup The visitor hears music from the Doorbox until station user answers the call The station with the call coverage flexible button associated with the Doorbox also rings and the call coverage button LED illuminates HINT Refer to the Programming Guide Intercom Box Signaling in Station Attributes The station user answers the call by going off hook us
26. Number dialog Other files may be saved or backup files etc If the GSXD Test command is executed on the system that does not use a GSXD chipset the result of the GSXD Test shows an error message appears To log on to the SBX IP system after logging out click the Enter button in the Input Box Bar When Remote Diagnostics is executed some components i e buttons in Command Bar may be hidden unless you enlarge or maximize the window If a button label is too long for the Command Bar it may be broken into two lines to accommodate the short space Release 3 5 W7 vertica SBX IP Installation Guide June 2010 File Menu 9 4 Chapter 9 Remote Diagnostics Full Screen Layout ze p 02703 a a Display Area HHGG f iR 2 g Erter J WONT 4s si s 4 aha File Menu The File menu includes Open Save Save As Print Print Preview Print Setup and Recent Files that are file related operations SBX Remote Diagnostic Tool Eile Connection Commands View PhoneBook Help Open Ctrl 0 Capture On Capture Off Exit Release 3 5 XA vertical SBX IP Installation Guide June 2010 File Menu 9 5 Chapter 9 Remote Diagnostics Open Sub menu 1 Select Open sub menu in File menu Open dialog appears Or you can use the tool button in the Toolbar to execute the same command Select one of the saved files file extension is dat Click OK The dialog is closed a
27. characters on the keypad can be used for the number 0 to 9 and see Dialable Characters on page 9 16 4 Click OK to complete the changes Or Click the Cancel button to cancel the changes the number will remain saved in its existing form 5 Click Save to store the edits If you close the Phone Number dialog window without clicking the Save button the edits will not be stored Release 3 5 W7 vertica SBX IP Installation Guide June 2010 Connection Menu 9 14 Chapter 9 Remote Diagnostics To delete an existing phone number 1 Inthe Phone Number List Box click the name associated with the number you want to delete 2 Click the Delete button A Delete Confirmation Message Box appears 3 Click OK or Click the Cancel button to prevent the deletion the number will remain saved in its existing form 4 Click Save to permanently delete the number If you close the Phone Number dialog window without clicking the Save button the deletion will not be made IMPORTANT When storing the contents of the Phone Number List Box into a txt file as described above e the contents of the Phone Number List Box are saved in a PhoneNo txt file located in the same directory as the main program files DO NOT edit this file directly Doing so will result in all of the data being lost You must ONLY USE the procedures shown above to make additions edits and deletions It is recommended that no mo
28. e Do not overload wall outlets and extension cords This may result in fire or electric shock e Never push objects of any kind into this product through the slots or connectors This risks damage to the product as well as fire and electric shock e Never pour or spill liquid of any kind on the product e To reduce the risk of electric shock do not disassemble this product Instead take it to a qualified person when service or repair work is required Opening or removing covers may expose you to dangerous voltages or other risk Incorrect reassembly can cause electric shock when the appliance is subsequently used Release 3 5 XA vertical SBX IP Installation Guide June 2010 Important Safety Instructions 1 2 Chapter 1 Introduction Unplug this product and refer servicing to qualified service personnel if when e the power supply cord or plug is damaged or frayed e liquid has been spilled onto the product e the product does not operate normally by following the operating instructions NOTE Adjust only those controls that are covered by the operating instructions Improper adjustment of other controls may result in damage that can require extensive repair work by a qualified technician e the product has been dropped or the KSU has been damaged e the product exhibits a distinct change in performance Avoid using a telephone during an electrical storm as there may be a remote risk of electric shock from lightning In
29. from a PC NOTE Use a straight through cable if connecting via LAN or WAN Installing Software Once the hardware is installed you are ready to install the software Microsoft Windows must be installed on the computer before you install SBX IP Remote Diagnostic Tool program For information on installing Windows refer to applicable user s manual Remote Diagnostic software is included with the PC Admin software package So the PC admin software package MUST be installed in order to use remote diagnostic software Release 3 5 W7 vertical SBX IP Installation Guide June 2010 Introduction 9 3 Chapter 9 Remote Diagnostics Uninstalling Software To uninstall the SBX IP Remote Diagnostic Tool program you may use the Add Remove utility including in the Control panel of MS Windows If the SBX PC Admin Package the associated Remote Diagnostic software will also be uninstalled Important Notes for Users SBX IP Remote Diagnostic Tool is installed with the PC Admin program To use a modem connection with Remote Diagnostics TAPI and TAPI32 Dynamic Link Library and TAPISRV EXE must be installed in MS Windows These files are installed in most of the PCs in which MS Windows is installed If any files were create after the installation of this Remote Diagnostics they may not be deleted when you uninstall SBX IP Remote Diagnostic Tool For example PhoneNo ixt is a file that is created after the Save button is clicked on Phone
30. of the KSUs 6 Close the covers of the KSUs and close the cord cover wa y L BBSeeaseasae Figure 5 9 Rack Mount Wiring Release 3 5 W verticat SBX IP Installation Guide June 2010 IP Phones on the SBX IP 5 11 Chapter 5 Terminal Connection and Wiring Method IP Phones on the SBX IP Supported IP phones IP7008D IP7024D IP7024LD Nomad IP Wireless Nomad SP Soft Phone NOTE This section specifically applies to setting up the IP7000 series telephones only Minimum requirements System SBX IP system with VoIP card Static IP address for VoIP card If NAT is used it must be a 1 to 1 NAT Separate IP address for the KSU s LAN port for system administration NOTE No VoIP communication takes place on the KSU LAN port KSU version 1 0Cf VoIP card software version B 1Dq Installed Environment CAT5E or higher patch cords from VoIP card to LAN switch No hubs Adequate bandwidth for the anticipated number of H 323 VoIP calls Release 3 5 W7 vertica SBX IP Installation Guide June 2010 IP Phones on the SBX IP 5 12 Chapter 5 Terminal Connection and Wiring Method IP endpoint licensing Nomad SP requires a per seat license Two seats are automatically included you do not have to install activation codes for these two seats IP7000 series and NomadIP wireless phones do not require a license NOTE Entering IP address information to the KSU database from a digital phon
31. on disk gt gt gt Total 32391168 bytes are available on C drive Maint Release 3 5 WI vertical SBX IP Installation Guide June 2010 T1 PRI Firmware Upgrade 8 16 Chapter 8 Upgrade Process T1 PRI Firmware Upgrade Verify network settings Board Attribute pGm155 MER Before starting the upgrade process check the IP addresses entered in PGM 155 to make sure they are correct aka FLEX buttons 3 4 and 5 maar ic 7 IP Address DCO Gateway Address e Gateway Address DCO Subnet Mask Subnet Mask Master Clock Master Slave E Downloading firmware file Jime EE yoni rmos Tos teb Using the HTTP Download method to upgrade the SBX IP T1 PRI firmware 1 Enter http followed by the IP Address of the T1 PRI card in the web browser address box 2 Click the Browse button and select the SBX IP T1 PRI firmware file 3 Then click Upload to transfer the SBX IP T1 PRI firmware to the SBX IP system yotem Microsoft heaters seoan o ea Welcome to SBX IP T1PRI Version VD78Q A 0Ab Release 01 APR 2009 SBX IP TIPRI Firmware Upgrade Select image file and cick Upload button Release 3 5 XW vertTICAL SBX IP Installation Guide June 2010 T1 PRI Firmware Upgrade 8 17 Chapter 8 Upgrade Process 4 Click Proceed Flash Update to start upgrading the SBX IP T1 PRI firmware The upgrade process normally takes less than 5 minute
32. on page 5 22 1 Double click Pre programmed gt Configuration SBX IP PCADMIN File Tools Option Utilities Help ves Tx Rx Ppcao BE Release 3 5 W7 vertical SBX IP Installation Guide June 2010 IP Phones on the SBX IP 5 15 Chapter 5 Terminal Connection and Wiring Method 2 Right click on the VoIB then select Logical Assignment Menu List Search Configuration PGM101 103 Fis EG SO Pre Programmed Location Information PGM100 Configur ation PGM101 103 Numbering Plan PGM104 109 Cego QSSSess 28 3 In Logical Assignments right click VoIB and Select Virtual VoIB gt Append to Station A notation of 99 will be entered in the STA Board field ijt ii 2 im 3 im 4 ia s im 6 i ij os ij 9 Ci 4 Click Update 5 In VolB Gateway gt VoIB Gatekeeper Settings enter the IP Address Default Gateway and Subnet Mask that you are assigning to the VoIP card per the worksheet Release 3 5 XW vertical SBX IP Installation Guide June 2010 IP Phones on the SBX IP 5 16 Chapter 5 Terminal Connection and Wiring Method 6 Click Update VOIB GateKeeper Setting PGM 340 341 SRefresh SJupdate Yose st x Usage GATEWAY Address 192 168 1 1 GkCalMo Gener mak 55 25 2550 Gopend rows GK Preorar O magamet bey r amm CS ee L aooiie r mona C m p Smem E jm na n bf pomer haai tot a b ma C z medrai Ease ai a OF Le
33. straight through patch cable to Ethernet port on BKSU PC with Internet Explorer i Figure 9 2 Direct connection over LAN Release 3 5 XA vertical SBX IP Installation Guide June 2010 Connection Menu 9 25 Chapter 9 Remote Diagnostics Conditions e The SBX IP system and PC must have valid IP addresses e A crossover UTP cable is required for direct connection This means that the Transmit and Receive are crossed However you connect the SBX IP system and PC with a Hub In addition you can use a normal UTP cable that is used in the local network e To connect from a different segment of the LAN or from an external site via Internet the SBX IP system must have a valid gateway address default router otherwise a remote connection using TCP IP is not possible e Connecting to the SBX IP system at a remote site may require assistance from the network administrator since many sites use a firewall NAT PAT in their router e In aremote connection using the Internet connection speed stability is dependent on the environment of WAN traffic or routing Additional Support If you require additional assistance or have questions regarding this topic please contact Technical Support at 1 877 VERTICAL 837 8422 Option 4 LAN Configure Sub menu LAN Configure is for configuring the destination IP address that is to be connected to the SBX IP system Conditions e Once the LAN connection is established this m
34. the board for one in good SLT DOES NOT board working condition OPERATE Bad connection between the e Check that the board connection MBU EMBU 3x8 Expansion amp SLT between the lines of the SLT and DKT on the MDF then fix any mismatches CO LINE ANCR fail e Check the U8 Voice processing OPERATION and Tone detection device Pane Bad connection e Check all connections Power ON sequence e After turning on the Expansion EXPANSION KSU KSU turn on the Basic KSU Then DOES NOT press the Reset button OPERATE Link cable connection e Check the link cable to verify the connection and its working condition Induced noise on the wire between Make sure a shielded cable is in use NOISE ON the system and the amplifier as the connection wire between the EXTERNAL MOH system and the amplifier i eci Excessive input level from the e Decrease the output level of the external music source external music source by using the volume control on the music source Release 3 5 AX vertical SBX IP Installation Guide June 2010 Appendix A System Setup Quick Reference Quick Start To initialize the system database CN4 MODU CNS VMILUAAFYU With system power OFF set the Red White color SW2 BATT to the ON position Ensure switch 4 on SW1 is in the ON position SW 1 is a bank of 4 switches Power the system up wait ten seconds Press SW3 to reset the system then wait 10 seconds Place switch 4 on SW
35. the event of a gas leak do not use the telephone near the leak Precautions Cautions Keep the system away from heating appliances and electrical noise generating devices such as fluorescent lamps motors and televisions These noise sources can interfere with the performance of the SBX IP system This system should be kept free of dust and moisture and should not be exposed to high temperature vibration or direct sunlight Do not attempt to insert wires or pins into the system If the system does not operate properly the equipment should be repaired by an authorized service center Do not use benzene paint thinner or an abrasive powder to clean the KSU Clean it by wiping with a soft cloth This system should be installed and serviced by qualified service personnel only When a failure occurs which exposes any internal parts disconnect the power supply cord immediately and return the system to the dealer To protect the PCB from static electricity discharge body static before touching connectors and or components by touching the ground or wearing a ground strap Warning There is a danger of explosion if the battery is incorrectly replaced Replace it only with the same or equivalent type recommended by the manufacturer Dispose of used batteries according to the manufacturer s instructions Release 3 5 W7 vertical SBX IP Installation Guide June 2010 Important Safety Instructions 1 3 Chapter 7 Introduction
36. 0 18 00 00 00 ff ff 00 22177c 00 00 00 00 00 ff ff ff ff 00 Oa 08 00 ff 00 00 22178c ff ff 00 00 ff 00 00 00 00 00 00 00 ff ff ff ff 22179c ff ff ff 00 ff 00 00 00 00 00 00 00 00 00 00 00 2217ac 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 2217bc 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 2217cc 00 00 00 00 00 00 00 ff ff ff ff ff ff ff ff ff 2217dc ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff 2217ec ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff 2217fc ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff 22180c ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff 22181c ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff 22182c ff ff ff ff ff ff ff ff ff ff ff 00 00 13 39 2e 22183c 00 2a 05 00 ff 00 00 00 00 00 00 14 00 01 00 00 22184c 00 00 00 00 00 00 00 00 00 01 00 00 00 00 00 00 22185c 00 00 00 ff 00 18 00 00 00 00 ff ff ff ff 01 b8 22186c 00 00 ff ff 00 00 00 00 00 22 18 74 00 22 18 74 22187c 00 22 18 7c 00 22 18 7c 00 00 00 00 ff 00 ff ff 22188c 00 00 00 ff 84 ff ff ff ff 02 84 ff ff ff ff 02 22189c ff ff 00 00 00 ff ff 00 Release 3 5 W7 vertical SBX IP Installation Guide June 2010 Commands Menu 9 39 Chapter 9 Remote Diagnostics Monitor Print Channel Assign This command sets the print port You can select one of several print ports By default serial interface unit 1 is used Monitor x This command is used to log out from the SBX IP system Conditions e This command can be executed when Remote
37. 15 meters In certain conditions a 30 meter cable can be used e If the SBX IP system is connected to the serial port on the MPB select one of the transmission rates 2400bps 4800bps or 9600bps Release 3 5 XA vertica SBX IP Installation Guide June 2010 Connection Menu 9 7 Chapter 9 Remote Diagnostics Serial Port Configure Sub menu Serial Port Configure is for configuring the serial port of the PC that is to be connected to the SBX IP system When the serial port connection is established this menu becomes unavailable e Setting values are stored for the next session at which time they are automatically restored xi and used m Port Settings Procedure Port COM 1 Select Serial Port Configure sub menu in the ae Connection menu Eo Parit None z The Serial Port Configuration dialog appears e nora ata Bits je x 2 Enter the following values Stop Bits i e Port Select connection port to be connected to the SBX IP Flow Control e Baud Rate Select one of 2400bps Boe 4800bps 9600bps Selected Baud Rate T RTS CTS must be same as that of the SBX IP J XON X0FF e Parity Select None e Data Bits Select 8 Cancel e Stop Bits Select 1 Flow All of DTR DSR RTS CTS XON XOFF are not to be checked 3 Click OK Serial Port Connect Sub menu Serial Port Connect connects the serial port of the PC and the SBX IP system with the setting values from Serial Port Configure If t
38. 2 Put the front cover down on the KSU in the direction of the arrow shown 3 Turn the screws clockwise to tighten and close the Cord Cover Figure 3 2 Closing the front cover IMPORTANT Prior to operation the front cover of the SBX IP must be closed and the screws tightened Release 3 5 XA vertical SBX IP Installation Guide June 2010 KSU Installation 3 7 Chapter 3 KSU Installation Frame Ground Connection It is very important that the frame of the SBX IP system is grounded 1 2 3 Turn the grounding screw counter clockwise to loosen it as shown in Figure 3 3 Insert the grounding wire and tighten the screw Connect the grounding wire to an appropriate ground source refer to Caution below Figure 3 3 Grounding the KSU CAUTION The equipment should be connected to an outlet with a protective ground connection For ground wire green and yellow insulation is required In addition the cross sectional area of the conductor must be more than UL 1015 AWG 18 1 0mm It is also recommended that the ground wire be shorter than 1m 3 28 ft Proper grounding is very important to protect the SBX IP from external noise and to reduce the risk of electrocution in the event of lightning strike You must comply with applicable local regulations Release 3 5 XA vertica SBX IP Installation Guide June 2010 KSU Installation 3 8 Chapter 3 KSU Installation External Backup Battery Insta
39. 3 5 XA vertica SBX IP Installation Guide June 2010 Basic Board Installations 4 6 Chapter 4 Board Installation Table 4 8 MJ3 Pin Assignment LAN CONNECTOR PIN NUMBER SIGNAL NAME FUNCTION RJ45 8 amp 8 1 4 5 7 8 reserved 1 TX Transmit Data P AE 2 TX Transmit Data 3 RX Receive Data 6 RX Receive Data Switch LED and Connector Table 4 9 SW1 Functions SWITCH FUNCTION OFF ON DEFAULT 1 1 Administration Programming Access Disable Enable 1 2 Command Event Trace Software Testing Enable Disable 1 3 Simplified Message Desk Interface control SMDI ON SMDI OFF SMDI Voice Mail 1 4 Database Default on Power Up Disable Enable Before programming the system Switch 1 4 as shown above in Table 4 9 should be set to ON The power should then be cycled OFF and back ON to initialize the default system database Once the database has been initialized switch 1 4 should be placed in the OFF position to protect the database To protect the RAM RTC data set the SW2 lithium battery switch to the ON position then install the option boards to the MBU CAUTION e The SW2 DIP switch should be set to the ON position to protect the system database in case of power failure e Replace the batteries when needed with the same or equivalent type recommended by the manufacturer The system will not function normally if the batteries are replaced incorrec
40. 4 channels with one 1 VoIB The VOIU provides an additional four 4 VoIP channels ITEM SPECIFICATION LAN Interface 10 Base T Ethernet IEEE 802 3 Speed 10 100 auto negotiation 100 Mbps recommended Duplex Half Duplex or Full Duplex Auto Negotiation VoIP Protocol H 323 Revision 4 Voice Compression G 711 G 726 G 729 G 723 1 Voice Fax Switching T 38 Echo Cancellation G 165 Dual SIP H 323 protocol support ITU T H 323 v4 amp H 450 Supports H 323 fast connect early H 245 and H 245 tunneling standard compliance Supports H 323 Gatekeeper register direct and route calls Inband out of band DTMF transmission Release 3 5 W verTICAL SBX IP Installation Guide June 2010 Other Board Installations optional 4 19 Chapter 4 Board Installation ITEM SIP RFC 2543 3261 standard compliance SPECIFICATION Supports Inband RFC 2833 Out of band INFO DTMF transmission Supports IPKTS Protocol for Vertical IP phones Codecs NAT friendly for IP phones G 711A u law G 723 1 5 3k 6 3k G 729 G 729A Various switch and connector functions SWITCH CONNECTOR FUNCTION sw VoIB Reset Switch for CPU S32510A SW2 Pole 2 Boot mode selection others reserved Default Pole 2 ON Others OFF CN1 JTAG Joint Test Action Group for debug CN2 RS 232C Trace Tool Connection CN3 and CN4 VOIU Board Connecti
41. 7 Release 3 5 YI vertical SBX IP Installation Guide June 2010 Contents TOC 4 System list window Status of systems 6 17 Station list window Extension status 6 18 Network traffic window 6 18 File menu 7 7 ssrannnnnrnnrnnn ant mnn anmam 6 18 Chapter 7 Using Database Upload Download PC Requirement 7 1 Connection Method with SBX IP 7 1 Installation 7 2 Main software components 7 2 Choosing Up Download and Connection Type 7 2 User Information Dialog 7 3 Starting Database File Upload Download 7 6 Transferring Process 7 7 Finishing DataBase File Upload Download 7 7 Loading a 2 5 Database into a 3 0 System 7 8 Loading the Database 7 8 Example System Upgrade Configuration 7 10 Chapter 8 Upgrade Process Software Upgrade 8 1 Minimum PC Requirement 8 1 Connection Method with SBX IP 8 1 Installati n n hteti a eres e bees See e e S 8 2 File Component in the Execution Directory 8 2 Choosing Up Download and Connection Type 8 2 User Information Dialog
42. 7 8 Chapter 7 Using Database Upload Download Loading a 2 5 Database into a 3 0 System The following procedure shows the steps to load a 2 5 Database into a 3 0 system with two DTIB16s and a PRIB module using PC Admin 3 0 Loading the Database 1 oa fF w Default the system running 3 0 software by changing dip switch 1 4 to the ON position Set IP address for purpose of loading a database image Pre Programmed gt IP Setting PGM 108 Reboot the system Load 2 5 Database image Reboot the system Change the IP Address to the one the system will use for normal operation Pre Programmed gt IP Setting PGM 108 Reboot the system Release 3 5 W7 vertical SBX IP Installation Guide June 2010 Loading a 2 5 Database into a 3 0 System 7 9 Chapter 7 Using Database Upload Download 8 Initialize the Database as 3 0 a Go to Initialization DB Int gt Initialization PGM450 452 b Click the Init Ver 3 0 button 9 When the upload finishes reboot the system SBX IP PCADMIN File Tools Option LDK Utility Help SYSTEM MESA ps S ation America Site Name Finley Fire Connect TxE RE PC ADM BOSE Menu List Search Pre Programmed Station Base Program CO Line Base Program System Base Program Station Group ISDN System Base Program Tables Network VOIB GateKeeper RSG IP PHONE Programming Nation Specific E 2 Initialization DB Init G Tnitia
43. BU software can be updated through LAN interface at the remote PC Modem Connection SBX IP MBU software can be updated through MODEM interface at the remote PC Release 3 5 A vertTICAL SBX IP Installation Guide June 2010 7 2 Installation Chapter 7 Using Database Upload Download Installation Database Up Down SBX IP is found in PC Admin for SBX IP Refer to the SBX IP PC Admin Guide NOTE Inthe setup procedure if the PC is Windows 95 generic or some system DLL Files need updating the setup program will request that the PC be restarted Main software components If you successfully install SBX PC Admin and use a default installation the following files will reside in the execution directory see Note below e PC Admin exe Main Execution File e UpLDK exe Software Upgrade Tool e DBUDLDK exe D B Upload Download e LDKDiag exe Remote Diagnostics NOTE For default installations the Execution Directory is located in this folder Program Files Vertical Communications Inc SBX PCADMIN Admin folder Choosing Up Download and Connection Type Upload To SBX IP uploads the database file in the PC to the SBX IP system Download the SBX IP downloads the MPB database from the SBX IP to the PC 1 Select the system to which connection is being made 2 Select correct upload download option 3 Select appropriate connection method see page 7 1 Connection Type DBUpDown ipLDK 650 Sy amp System Selection DBU
44. BX IP Installation Guide June 2010 Basic Programming 6 14 Chapter 6 Starting the SBX IP System To program Flexible numbering using PGM 109 perform the following steps 1 Press the TRANS PGM button 109 2 Enter the desired code refer to Table 3 Press the HOLD SAVE button to accept changes Table 6 7 Flexible Numbering Plan PGM 109 FLEX ITEM DEFAULT VALUE 1 Reserved n a 2 Reserved n a 3 Reserved n a 4 Conference Room 57 5 SLT Conference Page Join 58 6 Unsupervised Conf Timer Extend 7 Remote Mobile Extension MEX Number 1 System I P Setup PGM 108 To set up IP functionality perform the following Use the key to skip to the next menu item as needed IP Name 1 Press the TRANS PGM button 108 2 Press the FLEX 1 button 3 Enter the desired IP Name up to 15 characters al 3 L E 32 F 33 1 10 6 60 Space 1 G 41 M 61 TAS Oss 2 20 7 70 33 P 71 w 91 Q 72 E i 3 30 8 80 2 R 73 FPE Y 93 S 74 Z 9 4 40 9 90 _ 13 4 Press the HOLD SAVE button to accept the changes Release 3 5 XA vertica SBX IP Installation Guide June 2010 Basic Programming 6 15 Chapter 6 Starting the SBX IP System Server IP Address 1 Press the TRANS PGM button 108 2 Press the FLEX 2 button 3 Enter the server IP Address 12 digits for example 192168131154 for 192 168 131 154 4 Press the HOLD SAVE
45. CAL SBX IP Installation Guide June 2010 Basic Programming 6 7 Chapter 6 Starting the SBX IP System NATION CODE TABLE Nation Code Nation Code Nation Code Argentina 54 Greece 30 Nigeria 234 Australia 61 Guam 671 Norway 47 Bahrain 973 Guatemala 502 Oman 968 Bangladesh 880 Guyana 592 P N G 675 Belgium 32 Haiti 509 Pakistan 92 Bolivia 591 Honduras 504 Panama 507 Brazil 55 Hong Kong 852 Paraguay 595 Brunei 673 India 91 Peru 51 Burma 95 Indonesia 62 Philippines 63 Cameroon 237 Iran 98 Portugal 351 Canada USA 1 Iraq 964 Qutar 974 Chile 56 Ireland 353 Saudi Arabia 966 China Taiwan 886 Israel 972 Senegal 221 CIS 7 Italy 39 Singapore 65 Columbia 57 Japan 81 South Africa 27 Costa Rica 506 Jordan 962 Spain 34 Cyprus 357 Kenya 254 Sri Lanka 94 Czech 42 Korea 82 Swaziland 268 Denmark 45 Kuwait 965 Sweden 46 Ecuador 593 Liberia 231 Switzerland 41 Egypt 20 Libya 218 Thailand 66 El Salvador 503 Luxembourg 352 Tunisia 216 Ethiopia 251 Malaysia 60 Turkey 90 Fiji 679 Malta 356 U A E 971 Finland 358 Mexico 52 United Kingdom 44 France 33 Monaco 377 United States 1 Gabon 241 Morocco 212 Uruguay 598 Germany 49 Netherlands 31 Venezuela 58 Ghana 233 Ne
46. Diagnostics is connected to the SBX IP system Procedure Select the Log Out sub menu from the Commands menu or click the Log Out Command Bar button Or In the SBX IP Command Edit Box input x then click Enter Or In the Remote Command Combo Box select Log Out then click Execute Monitor This command is used to show the Help messages of Remote Commands Conditions This command can be executed when Remote Diagnostics is connected to the SBX IP system Procedure Select the Help Message sub menu from the Commands menu or click the Help Message Command Bar button Or In the SBX IP Command Edit Box input then click Enter Or In the Remote Command Combo Box select Help Message then click Execute Release 3 5 W7 vertTICAL SBX IP Installation Guide June 2010 Commands Menu 9 40 Chapter 9 Remote Diagnostics Maintenance Display Board Configuration Table bc This command is used to show the board configuration for the SBX IP system Conditions This command can be executed when Remote Diagnostics is connected to the SBX IP system Procedure Select the Board Configuration sub menu from the Commands menu or click the Board Configuration Command Bar button Or In the SBX IP Command Edit Box input bc then click Enter Or In the Remote Command Combo Box select Board Configuration then click Execute Maintenance B channel Listening bl This command is used to show B ch
47. Fail Circuits 3 MBU 1 EMBU 1 3x8 Expansion 1 RS 232C Port 1 MBU VoIB 1 Voice over Internet Board LAN Interface 10 Base T Ethernet IEEE 802 3 Speed 10 100 auto negotiation 100 Mbps recommended Duplex Half or Full Duplex Auto Negotiation VoIP Protocol H 323 Revision 4 Voice Compression G 711 G 726 G729 G 723 1 Echo Cancellation G 165 Release 3 5 A verticau SBX IP Installation Guide June 2010 System Specification Tables 2 6 Chapter 2 System Overview System Capacities ITEM CAPACITY SPECIFICATION Attendant Positions 5 Main 1 System Authorization Codes 200 3 11 digits each CO Line Groups 24 Conference 3 15 Parties All ports are available Multi line Conference 3 15 Parties Max 3 groups Hunt Groups 10 groups 620 629 26 stations per group Intercom Links Non Blocking Last Number Redial 15 50 32 digits via admin programming Memory Back up Duration 10 years 7 Paging Zones All Call 1 549 External 1 545 Internal 10 501 510 Station Groups 10 Station Speed Dial 100 000 099 24 digits each System Speed Dial 500 2000 2499 24 digits each Time Slots 128 Release 3 5 XA vertical SBX IP Installation Guide June 2010 System Specification Tables 2 7 Dialing Specifications Chapter 2 System Overview Ring Detec
48. Installations 4 3 NOTE Chapter 4 Board Installation If AC power fails the last SLT port on the MBU automatically connects to CO1 The MBU is installed in the KSU and it provides various types of connectors and RJ11 modular jacks for the connection of peripheral boards and miscellaneous functions refer to Figure 4 2 Figure 4 3 and Table 4 1 Fp 9 2 CN13 MJ1 PJ2 blue PJ1 Red MJ3 To CO line To DKT To DKT or SLT or Alarm sensor Figure 4 3 MBU Connection Ports Table 4 1 Connectors SWITCH CONNECTOR FUNCTION COMMENT CN1 KSU Connection to EKSU with Link 50 pins cable CN2 3x8 Expansion Installation 50 pins CN4 MODU Installation 20 pins CN5 VMIB 32 pins CN6 JTAG Port for Emulator For Test CN7 PSU Connection 5V 5V 30V 7 pins CN8 RS 232C Port Connection 9 pins CN13 External Relay Contact 4 pins CN14 VoIB Installation 16 pins Release 3 5 XA vertica SBX IP Installation Guide June 2010 Basic Board Installations 4 4 Chapter 4 Board Installation Table 4 1 Connectors continued SWITCH CONNECTOR FUNCTION COMMENT MJ1 3 CO Lines Connection 3 arrays MJ2 1 1 DKT or Alarm Sensor MJ2 MJ2 2 8 7 DKTs or 7 SLTs Connection 8 arrays MJ3 LAN 1 LAN PJ1 Red External MOH Connection PJ2 Blue External Page Connection swi 4 Poles DIP Switch for Software Usage Default All ON Sw2
49. J2 2 3 4 5 6 7 8 keep the pin assignment as shown above in Table 4 13 Otherwise the DKTs or SLTs will not operate normally Table 4 14 Terminal DKT CONNECTOR PIN NUMBER SIGNAL NAME 1 n a RJ11 A 2 RING 3 4 reserved s 5 TIP 6 n a Release 3 5 W7 vertica SBX IP Installation Guide June 2010 Expansion Main Board Unit EMBU 4 11 Table 4 15 Terminal SLT Chapter 4 Board Installation CONNECTOR PIN NUMBER SIGNAL NAME 1 2 n a RJ11 3 4 TIP RING 5 6 n a 1 6 CN13 Pin Assignment Relay Contact Table 4 16 CN13 CONNECTOR NO SIGNAL NAME 4 PIN 1 Relay 1 pin 1 2 Relay 1 pin 2 kesy 3 Relay 2 pin 1 1 4 4 Relay 2 pin 2 Release 3 5 W7 vertica SBX IP Installation Guide June 2010 CO Line and Extension Boards 4 12 Chapter 4 Board Installation CO Line and Extension Boards 3x8 Expansion Board 3 CO Line and 8 Hybrid The 3x8 Expansion Board can be installed on the CN2 connector of the MBU or EMBU and provides three 3 CO PBX Loop Start CO Line interfaces that support Pulse DTMF signaling Each interface contains ring and loop current circuits A D and D A conversions as well as pulse signaling circuitry This board also provides eight Hybrid ports eight DKTs or eight SLT interfaces and can detect FSK signal for incoming Caller ID DTMF signal for incoming caller ID and a call progress tone It also provide
50. Lithium Battery ON OFF Switch for Default OFF Memory amp RTC Backup SW3 System Reset Button SW4 JTAG Reset Enable Disable Switch Not Assembled Modular J ack MJ 1 MJ 3 Pin Assignment MBU MJ 1 CO Table 4 2 MBU1 1 2 3 CONNECTOR PIN NUMBER SIGNAL NAME 1 2 n a RJ11 ZS Pp lt 7 3 4 CO T CO R 5 6 n a 6 MBU MJ 2 Extension Table 4 3 MBU MJ2 1 DKT Only CONNECTOR PIN NUMBER SIGNAL NAME 1 n a al 2 DKT T 3 4 Alarm_Detection 5 DKT R 6 n a Release 3 5 AX vertical SBX IP Installation Guide June 2010 Basic Board Installations 4 5 Chapter 4 Board Installation Table 4 4 MBU MJ2 2 3 4 5 6 7 8 CONNECTOR PIN NUMBER SIGNAL NAME 1 n a RII A 2 DKT T 3 4 SLT T SLT R Te 5 DKT R 6 n a NOTE When installing DKTs or SLTs on Hybrid Ports MJ2 2 3 4 5 6 7 8 keep the pin assignment as shown above in Table 4 4 Otherwise the DKTs or SLTs will not operate normally Table 4 5 Terminal DKT CONNECTOR PIN NUMBER SIGNAL NAME 1 n a RJ11 2 RING I 3 4 Reserved 8 5 TIP 6 n a Table 4 6 Terminal SLT CONNECTOR NECTOR PIN NUMBER SIGNAL NAME n a 3 4 TIP RING 5 6 n a CN13 Pin Assignment Relay Contact Table 4 7 CN13 CONNECTOR NO SIGNAL NAME 4 PIN 1 Relay 1 pin 1 2 Relay 1 pin 2 kesy 3 Relay 2 pin 1 1 4 Relay 2 pin 2 Release
51. MBU OPTIONAL BOARDS 3x8 Expansion Board CO Line and DKT SLT Interface Board MODU Analog Modem Bell ITU T V 34 V 32BIS V 90 T1 PRI Digital trunk interface and 8 hybrid stations VMIB Voice Mail Interface Board 4 channels VoIB LAN Interface Board NOT SUPPORTED EKSU p n 4002 00 EKSU p n 4002 03 for 3 0 s w or higher ITEM EKSU DESCRIPTION Power Supply Unit PSU Expansion Main Board Unit EMBU 3x16 Expansion Board 3 CO 16 DKT OPTIONAL BOARDS 3x8 Expansion Board 3 CO 1 DKT and 7 Hybrid 3x16 Expansion Board 3 CO 16 Digital ports NOT SUPPORTED KSU p n 4000 00 Release 3 5 W7 vertical SBX IP Installation Guide June 2010 System Specification Tables 2 5 System Specification Tables Chapter 2 System Overview Board Capacities DESCRIPTION CAPACITY BOARD Alarm Input 1 MBU CO Line Ports 4 Total 12 3x8 Expansion DTMF CPT Receiver Channels 16 chs MBU External MOH 1 MBU External Paging Port 1 MBU External Relay Contact 4 MBU 2 EMBU 2 FSK Receiver Channels 16 chs MBU Internal MOH 13 Music Sources 1 MBU LAN 3 MBU VoIB E1HB8 Max Direct Station Connections 4 Total 32 3x8 Expansion DKT SLT DSS MODEM Channel 1 MODU MODU 1 Modem Unit Analog Modem Bell ITU T V 34 V 32BIS V 90 Speed 300bps up to 33Kbps speed rate Connection Automatic rate negotiation Power
52. NR 552 10 Do Not Disturb 553 11 Call Forward 554 12 Speed Dial Program 555 13 MSG Wait Call Back Enable 556 14 IMSG Wait Call Back Answer 557 15 Speed Dial Access 558 16 Cancel DND CFW Pre Selected MSG Features 559 17 SLT Hold 560 18 Reserved N A 19 Reserved N A 20 SLT Program Mode Select 563 21 ACD Reroute 564 Release 3 5 XA verTICAL SBX IP Installation Guide June 2010 Basic Programming 6 13 Chapter 6 Starting the SBX IP System To program Flexible numbering using PGM 107 perform the following steps 1 Press the TRANS PGM button 107 2 Enter the desired code refer to the following table 3 Press the HOLD SAVE button to accept the changes Table 6 6 Flexible Numbering Plan PGM 107 FLEX ITEM DEFAULT VALUE 1 Alarm Reset 565 2 Group Call Pickup 566 3 UCD Group DND 568 4 Night Answer 569 5 Call Park Location Range 601 610 6 Direct Call Pick Up 7 7 Access CO Line Group 801 824 8 CO Group Line Number 8 Access Individual CO Line 88 88 CO Line Number 9 Reserved N A 10 Access Held CO Line Group 8 11 Access Held Individual CO Line 8 8 CO Line Number 12 Access to CO Line in the 1st Available CO Line 9 Group 13 Attendant Call 0 14 Door Open 1 1 15 Door Open 2 2 16 Door Open 3 3 17 Door Open 4 4 18 VM MSG Wait Enable 8 19 VM MSG Wait Cancel 9 Release 3 5 XA vertica S
53. SOLUTION Power short circuit in some Exchange the malfunctioning board SYSTEM POWER board s for one in good working condition FAILURE e Dust each board with a dry cloth LD1 4 LEDs on the MBU are All ON or All OFF Check the PSU fuse Replace the PSU with an identical one SYSTEM DOES NOT OPERATE Power short circuit in some board s Bad board connection System database not working Check the connection of each board with the MBU Check the PSU Check for a short circuit on the MBU or other boards Press the Reset button when the DIP switch SW1for database protection is in the default position DKTU DOES NOT OPERATE Bad extension circuit Exchange the malfunctioning board for one in good working condition Bad connection between the MBU EMBU 3x8 Expansion amp DKT Check the connection between the SLT line and DKT on MDF then fix any mismatches Repair a broken connection between the system and DKT Proximity of DKT and system Bad DKT Check the distance between the MBU EMBU 3x8 Expansion and the DKT Plug the DKT into another extension port that has been verified as working If the DKT still does not work properly replace the DKT Release 3 5 XA verTICAL SBX IP Installation Guide June 2010 Symptons and Solutions 10 2 Chapter 10 Troubleshooting PROBLEM CAUSE SYMPTOM SOLUTION Bad MBU EMBU 3x8 Expansion Exchange
54. SU onto the BKSU remove sticker ve Figure 3 7 Desktop Mounting Release 3 5 XW verticac SBX IP Installation Guide June 2010 Expansion KSU Installation 3 12 Chapter 3 KSU Installation Expansion KSU Installation Unpacking Key Service Unit Mounting template a So LLP Fi 2 C Figure 3 8 EKSU Carton Contents Release 3 5 W vertical SBX IP Installation Guide June 2010 Expansion KSU Installation 3 13 Chapter 3 KSU Installation Connecting the Expansion KSU to the Basic KSU To connect the Expansion KSU to the Basic KSU perform the following steps 1 Remove the dummy of each KSU 2 Use the link cable to connect the Basic KSU to the Expansion KSU as shown in Figure 3 9 3 To secure the link cable turn the screw clockwise to tighten and then tie the link cable with tie cable as shown in Figure 3 10 Expansion KSU Basic KSU Figure 3 9 Connecting KSUs Release 3 5 XA vertical SBX IP Installation Guide June 2010 Expansion KSU Installation 3 14 Chapter 3 KSU Installation Expansion KSU Expansion KSU Basic KSU Basic KSU Figure 3 10 EKSU to BKSU Connection NOTE e If AC power fails the last SLT port on the EMBU automatically connects to CO1 e f power to the EKSU is turned off while both systems BKSU and EKSU are working properly the BKSU automatically restarts Release 3 5 W vertica SBX IP Instal
55. Saree Cea r aiii r OF ue tte Come amne rar wene rene E aa r meste Ea s r w r m FfF j 7 In RSG IP Programming double click VoIB Slot for RSG IP a o RSG IP PHONE Programming ffi vors Slot for RSG IP PGM360 381 iO n ee eee r gt 8 Select the VolB card 10 then click the gt button to move the selection to the right hand column VOIB Siot for RSG AP PGM380 381 You will see the card slot on the right side Release 3 5 XY vertical SBX IP Installation Guide June 2010 IP Phones on the SBX IP 5 17 Chapter 5 Terminal Connection and Wiring Method 9 Click Update VOIB Slot for RSG IP PGM380 381 10 Select the card from the VoIB Slot dropdown 11 Select 2 for the number of channels to be used for IP Phones from the Channel Number dropdown 12 Click Update Channel 13 Select the 2 from the IP Phone Number dropdown then click Update Num This tells the system to assign 2 IP stations Select VOIB Slot fio x Channel Number 2 x Update Channel Release 3 5 XA vertical SBX IP Installation Guide June 2010 IP Phones on the SBX IP 5 18 Chapter 5 Terminal Connection and Wiring Method 14 Click Update YOIB Slot for RSG IP PGM380 381 a Slot for RSGJIP c YE 15 Reset the KSUDouble click RSG IP Programming gt IP Phone Attributes 2 Network i VOIB GateKeeper E YOIB GateKeeper Setting PGM 23 SIP Attribute 1 SIP Attribu
56. U or higher CPU e 256 color Super VGA 800 x 600 or higher e One or more Serial Port e NIC Network Interface Card for LAN Connection e 2 button Mouse e Atleast 32MB RAM e MS Windows 95 98 2000 me XP NT Enough hard drive space for installation Release 3 5 XA verTICAL SBX IP Installation Guide June 2010 Introduction 9 2 Chapter 9 Remote Diagnostics Cable e RS 232C Type Cable for connecting the PC and theSBX IP system Two connectors are needed for this connection One connector should be a 9 pin female connector to be connected to the SBX IP and the other one should fit the serial port of the PC In addition there are three required lines that must be connected for the communication between the PC and the SBX IP system Ground Ground Transmit Transmit and Receive Receive e f an external modem is used for the PC a serial cable is needed for the connection between PC and modem Refer to the modem users manual for information about making the connection e Ifan NIC is used for a LAN connection a UTP cable with an RJ 45 Jack between the PC and the SBX IP system is required Hardware Configuration For serial connection the PC must be connected to the basic serial port of the SBX IP system For modem connection a MODU must be installed in the SBX IP system anda modem must be installed on the PC For LAN connection a crossover CAT5 or higher cable must be used when connecting directly to the SBX LAN port
57. Virtual Privato Nety S Printers and Faxes Es Scanners and Carnet Release 3 5 vertical SBX IP Installation Guide June 2010 Connection Menu 9 20 Chapter 9 Remote Diagnostics 4 Inthe Connection Properties dialog box select TCP IP 4 Local Area Connection Propertig Internet Protocol TCP IP Properties General Authentication General Connect using ew can pe Sarai mra automaticaly if your oe pice is Cap Otherwise you need to ask your network administrator for EP Intel R PRO TODVE Network the sobromriste IP eottnge A This connection uses the following ite C Obtain an IP address automaticaly QoS Packet Scheduler Use the following IP addes W Network Monitor Driver IP address 132 168 1 Intemet Protocol TCPAP Subnet mask 255 255 255 0 Default gateway Install Urenstel Description Ober DNS serwer address automaticaly Transmission Control Protocol Intes e Race cage F AOE panied eae Use the following ONS server addresses across diverse interconnected nety Prefered DNS server I Show icon in notification area whe Akemate DNS server M Notify me when this connection hi 5 Set the address as shown above 6 Click OK Release 3 5 XA verticat SBX IP Installation Guide June 2010 Connection Menu 9 21 Chapter 9 Remote Diagnostics 7 Click the Configure button 4 Local Area Connection Properties General Authentication C
58. X IP SBX IP software upgrade is available by the following connection methods Serial Connection SBX IP MBU software can be updated through RS 232C interface in PC TCP Connection SBX IP MBU software can be updated through LAN interface at the remote PC Modem Connection SBX IP MBU software can be updated through Modem interface at the remote PC Web based SBX IP MBU software can be updated through Web based interface at the remote PC Release 3 5 XA vertica SBX IP Installation Guide June 2010 Installation 8 2 Chapter 8 Upgrade Process Installation Upgrades for SBX IP are performed via PC Admin Refer to PC Admin Guide for details regarding the installation of the PC Admin program for SBX IP File Component in the Execution Directory If you install SBX PC Admin successfully and use a default installation the following files will reside in the execution directory e PC Admin exe Main Execution File e UpLDK exe Software Upgrade Tool e DBUDLDK exe D B Upload Download LDKDiag exe Remote Diagnostics NOTE These files will be stored in the following folder Program Files Vertical Communications Inc SBX PCADMIN Admin Choosing Up Download and Connection Type FEES 1 Select which system you are connecting to Select the System SBX IP upgrade is available through ISDN 50 TCP Modem and Serial connection 2 Choose the desired connection type Cancel A short dialog showing the requirements for
59. abase Upload Download 4 Then go to PGM 142 and set the Line Attributes as shown eee eeeeeee EERERREREREREREREE i f Metsege CO Lre ainar BOANA upase Socet Meos CO Lew Atad BPOM AI Update Sucomes ee M Fe ee a a Fe ee E d Release 3 5 W vertical SBX IP Installation Guide June 2010 Loading a 2 5 Database into a 3 0 System 7 17 Chapter 7 Using Database Upload Download 5 When finished navigate to PGM 146 and configure the Line Attributes as shown onnnnnnnne uuuuusuuuuuuusuuukl SUUSENMRS Soe Ss ORO issesasssoasssessoal TSRLLIISISIIIISISs F onog coena p Wat 4 Depend wam fie T a Col tortor F T0Nuee tee T Cal Ca hooey tor a D Ceg St Adon F Chet Cole tee 0h oa FORD PCy gt tent Mereege CO Ure rite EPROM EE Uiar Decrees Mersey CO Lire atase RIPGMI Ot Utes Saret ene ee r a a G aa aaa Release 3 5 vertical SBX IP Installation Guide June 2010 Loading a 2 5 Database into a 3 0 System 7 18 Chapter 7 Using Database Upload Download 6 Then go to PGM 143 and set the Line Attributes as shown PRE AE Sh a a z a on ow 8 UNYA wre z e om gw Oh UENO wara g o ow On UENO e wera z om ow OD pany H nera 2 u FW O PAMM Ps nena 2 o on Fw O ann lt tatars z 6 o FW E SPINN B ore z o OM Fw Ph Un a ore 2 J w gw ea WN La were z o o gw mF WEN a Mora 2 o E ow O UNN a semei a al eg Mpoo CO Lee ITON Sr te
60. additional data continues to come from the serial port or modem the data is appended from the last line of the currently displayed file data the file name remains the same This process prevents loss of real time data from the serial port or modem If you execute an SBX command after opening a new document the document is automatically closed and a new one is displayed with the name Untitled Once a file name is assigned for the data in the Data Display that is by using the Save sub menu or the Save As sub menu the file name remains the same even if more data comes from the serial port or modem Therefore the appended data included and stored in the same file If the Clear New sub menu is selected or the Clear New tool button is clicked when a document appears in the Data Display Area the document is automatically closed and a new one is displayed with the name Untitled If the data to be displayed exceeds the size of the Data Display Area a vertical scroll bar appears to enable scrolling in the Data Display Area A horizontal scroll bar is always provided even when the width of the displayed data does not exceed the size of the Data Display Area Release 3 5 W7 vertica SBX IP Installation Guide June 2010 Data Display Area 9 50 Chapter 9 Remote Diagnostics Automatic Data Storing Functions Generally the number of lines of data displayed in the Data Display Area exceeds 2 000 lines Remote Diagnostics au
61. allation Guide June 2010 Chapter 1 Introduction Important Safety I nstructions Safety Requirements When using the telephone equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and other personal injury Please take the following precautions e Read and understand all instructions e Follow all warnings and instructions as marked on the product e Unplug this product from the wall outlet before cleaning A damp cloth should be used for cleaning Do not use liquid or aerosol cleaners Do not use this product near water such as in a bathtub sink or swimming pool e Do not place this product on an unstable stand or table If the product falls serious damage can result e Do not place this product on a bed sofa or other soft surface Doing so may prevent proper ventilation for the slots in the back or bottom of the KSU key system unit causing the product to overheat Do not place this product near or over a radiator or other heat source Do not use this product for in a built in installation without proper ventilation e Use this product only with the type of power source indicated on the product label If you are not sure of the type of power supply appropriate for the intended location consult your dealer or local power company Do not allow anything to rest on the power cord Do not place this product in an area in which might step or trip on the cord
62. allation Precautions The SBX IP system is designed for wall mounting or a free standing rack DO NOT install the system in the following situations In direct sunlight and in hot cold or humid places acceptable temperature range 0 to 40 C In places where shocks or vibrations are frequent or strong In dusty places or places where water or oil may come into contact with the system Near high frequency generating devices such as sewing machines or electric welders On or near computers fax machines other office equipment microwave ovens or air conditioners In any manner that obstructs the openings on the top of the SBX IP system With the optional service boards stacked Wiring Precautions Be sure to follow these precautions when wiring Do not wire the telephone cable in parallel with an AC power source such as a computer or fax machine If the cables are run near those devices shield the cables with metal tubing or use shielded cables and ground the shields If the cables are run on the floor use protectors to prevent the wires from being stepped on Avoid running wire under carpets Avoid using the same power supply outlet for computers fax machine and other office equipment This reduces induction noise interruption when using the SBX IP near other machines Make sure the power and battery switches are OFF during wiring After wiring is completed the power switch may be turned ON Incorrect wiring may ca
63. ame in this case vertical bin FARAH AE 226 Transfer complete Trace 3 ftp 1454080 bytes sent in 29 91Seconds 48 62Kbytes sec ftp gt 3 Once the file transfer is complete close the FTP session 4 From PCAdmin use the Remote Diagnostic tool to connect to the SBX system via TELNET or SERIAL connection 5 Enter maint mode password brandy Release 3 5 XA verTICAL SBX IP Installation Guide June 2010 Uploading new VMIB prompts 8 11 Chapter 8 Upgrade Process 6 Verify that the prompt file is on the virtual disk that is enter the commands file and then dir c ipLDK 60 System Version GS88P C 7Ao JUN 08 Dsp Version 3 0 06 06 29 DATE 6 05 08 TIME 13 35 35 SITE NAME ENTER PASSWORD maint gt file maint gt file gt dir c You should see the following note Diagnostic Tool Hia jj majaaj pa Your address is 172 19 5 81 Your p BX IP 320 System Version GS78P B 0Ab JUN 08 Dsp Version 2 07 08 714 DATE 06705708 IME 11 26 43 ITE NAME ENTER PASSWORD maint gt file maint gt file gt dir c file name vertical bin gt gt gt Total 1 file s exist on disk gt gt gt Total 711680 bytes are availabl moint gt file gt att 4 Ft Release 3 5 A vertical SBX IP Installation Guide June 2010 Uploading new VMIB prompts 8 12 Chapter 8 Upgrade Process 7 Use x to exit the file menu back to the maint menu maint gt file gt x maint gt
64. annel Listening of a specified time slot Maintenance View Board Status bs This command shows board status where is the slot number Maintenance Display HDLC Status hd This command shows HDLC status Maintenance Log View or Clear log view clear This command can be used to view and clear Log information Maintenance Remote System Reset reboot This command resets the system and requires that the admin password be entered twice NOTE f an admin password does not exist 147 can be used temporarily as the admin password Release 3 5 W7 vertica SBX IP Installation Guide June 2010 Commands Menu 9 41 Chapter 9 Remote Diagnostics Maintenance Traffic Analysis ta allperiodperiod_abortatdcallsum callhour hw cosum cohour This command provides information regarding analysis data Command options are ta all lt timetype gt Print All Traffic Report ta period lt hhmm gt lt timetype gt Print Traffic Report Periodically ta period_abort Cancel Periodic Print ta atd lt timetype gt Print Attendant Traffic Report ta callsum Print Call Summary Report ta callhour Print Call Hourly Report ta hw lt timetype gt Print H W Usage Summary Report ta cosum lt timetype gt Print CO Traffic Summary Report ta cohour lt cogrp gt Print CO Traffic Hourly Report timetype ttlyt Ih yp tp tt Today Total yt Yesterday Total Ih Last Hour yp Yesterday Peak tp Today Peak Maintenance D
65. ation Constraint db pf Pre Programmed Fault db ts Time Slot Conflict db ht highway TestPre Programmed Fault db dt DTRU Test db ct CPTU Test db mt Memory Test db rt RTC Test db pc Power Capacity db rc RGU Capacity de hs HDLC Status dr is ic ISDN Line Status dr ri rc Reset Information dr li d c v a Resource Assignment Monitor Set Board Trace Sets trace for board in a specific slot xx The trace is entered as mon gt t b xx where xx is the number of the board For example when setting trace for board in slot 7 you would enter the following Monitor Delete Trace I nfo Deletes all current trace commands and reverts to idle condition Release 3 5 W7 vertTICAL SBX IP Installation Guide June 2010 Commands Menu 9 34 Chapter 9 Remote Diagnostics Monitor Set Device Trace Sets trace for device Command options are as follows c device COMMAND tracing MP PP e EVENT tracing PP Internal Timer Event h HIGHWAY tracing t CTI device command event tracing Device options are as follows S Tracing related to station C Tracing related to CO D Tracing related to DTMF T Tracing related to CPTU V Tracing related to VMIB channel For example if you want to trace the Station 102 for Cmd Evt and highway information you would enter the command option with physical station number as following mon gt t ceh s002 NOTE At the Sxxx xxx should be the physical sta
66. bove right click and choose Logical Assignment 2 Next right click in the DTIB16 slot and select Append to STA 3 Repeat Step 2 for the second DTIB 4 Then right click in the PRIB slot and select Append to COL BEFORE Fee Tents Oston LDKUWIy Heis retest Corte terran int fenberrg eho 109 P Serr 08 bows Artue oer ew ewe Merrnage Orpa POAT IG Lue Ravers itsa otpa OOO aa Sacos malan a nm puaa LES lt a irar aii ree irna m i M t Release 3 5 XA vertIcAL SBX IP Installation Guide June 2010 Loading a 2 5 Database into a 3 0 System 7 13 Chapter 7 Using Database Upload Download eevee eune See eeeuee Moe Crp APOO IOR Unease hacerte Maap pamon GANO ION Ume acess ae Oe ee a a at i a 5 Once the Logical Board configurations have been made reboot the system Release 3 5 vertical SBX IP Installation Guide June 2010 Loading a 2 5 Database into a 3 0 System 7 14 Chapter 7 Using Database Upload Download Configure Lines PRI lines can have a different range depending on the boards installed 1 When the system comes back on line right click in the PRIB slot in the board Configuration window shown above and select CO Data View to see the range of PRI lines 2 From the Menu List select CO Line List PGM 140 141 142 143 and set Lines 10 through 32 to ISDN DID tebe cote Comm 0 E Ogas ar
67. ck A station can initiate a call back request to another busy station Once that station becomes idle the station that left the call back request is signaled 14 Volume Adjusts the audio level LE MIC When in speaker mode used to speak to a caller in a handsfree mode 16 Menu Used to move to the desired option Dial MSG Program and for arrows key 17 Phone Book Use to save a phone number and to make calls with saved information Release 3 5 YI vertical SBX IP Installation Guide June 2010 Basic Programming 6 5 Chapter 6 Starting the SBX IP System Entering the Programming Mode To enter programming mode perform the following steps 1 Lift the handset or press the speaker button on the Admin station ICM dial tone will sound Press the TRANS PGM button and dial A confirmation tone will sound Enter the Admin password if a password has been set a confirmation tone sounds indicating that the station is in Admin Programming mode 4 Access each program by pressing the TRANS PGN button The following will initially display ENTER PGM NUMBER 5 Dial the desired three digit program number If an error is made while entering data the TRANS PG M button will return to the previous status NOTE To return to the previous state while in Admin Programming press the BACK soft button this clears the temporary data fields Permanent Update Procedure To accept changes while programming perform the foll
68. d Configuring I P phone settings To verify connectivity to the VoIP card you should ping the VoIP card from where the phone is located Setting up the IP Phone will vary depending upon the network infrastructure IP Address schema and location of the system You need the following information to properly configure the IP Phone The IP Address of the VoIP card e Whether the IP Address information is supplied dynamically DHCP or statically e An IP Address and Subnet Mask for the IP Phone either static or DHCP e The Default Gateway IP Address either static or DHCP NOTE f IP Addresses are static you will need to obtain the correct IP Address Subnet Mask and Default Gateway information from the IT Administrator Connect the IP Phone to the local network It can be powered with an AC power adapter or a port on a POE Power Over Ethernet switch The power adaptor is part 6899 PS When powered the IP Phone completes its boot sequence then attempts to connect to the VoIP Card If the phone is unable to connect to the VoIP card the following message is displayed NO RESPONSE FROM MFIM SET RESTART 1 Press to begin configuring the phone 2 Use the Volume and to navigate the settings 3 Enter information as follows e Ifyou are prompted for a password Dial 147 e At MODE R L This is the Remote Local Setting All IP Phones are considered remote to the SBX IP no matter where they are physically or l
69. d DTMF tone is also connected to that time slot If the DKT receives the specified DTMF tone the time slot is considered to be operating correctly The command is as follows db ht xx yy xx slot number DTIB yy dtmf duration time highway number 0 7 Diagnostic DTRU Test db dt This command tests the DTMF receiver This feature tests all DTMF receivers in the system Currently a maximum of 32 dtmf receivers can be tested Diagnostic CPTU Test db ct This command tests the CPTU Diagnostic Memory Test db mt This command tests the DRAM modules It writes specified value e g 0x5a to the DRAM then reads again to make sure valid data is being read Diagnostic RTC Test db rt This command tests the RTC It shows the current time then allows you to modify it The time does not elapse when you test RTC therefore the time must be corrected before the process is complete Diagnostic Power Capacity db pc This command provides information regarding the power capacity of the PSU as well as current power usage status of the system If the total power usage per rack exceeds the limit the configuration must be changed Diagnostic RGU Capacity db rc This command provides information regarding RGU capacity This feature shows RGU capacity CO incoming ring cadence and ICM call ring cadence Release 3 5 XA vertica SBX IP Installation Guide June 2010 9 45 Chapter 9 Remote Diagnostics Commands Menu
70. describe the buttons and function keys Refer to the IP7208D IP7024D User Guide for detailed information and operation instructions 8 9 NOAUA WN 17 Release 3 5 WY VERTICAL SBX IP Installation Guide June 2010 Basic Programming 6 4 Chapter 6 Starting the SBX IP System Handset IP7224D Keyset Basic Features Used for handset call Headphone When using a headphone toggles the headphone state Speaker When in speaker mode used to listen to a caller in a handsfree mode Speed DND Used to access speed dialing save number redial and last number redial The button is also used to access flexible button programming The Do Not Disturb feature lets you activate a do not ring this phone mode When DND is active this button is red 6 Speaker Button Toggles speakerphone state between speaker mode and handset mode The button is red when speakerphone is active 7 Hold Save Puts a call on hold or saves the PGM 8 3 Soft Buttons Used to work in conjunction with fixed and flexible features 9 LCD Display Displays phone status information dialing directories and test message information 10 Ring LED llluminates when the phone is ringing 11 Trans PGM Used to set up a conference call or transfer a call 12 Flexible The remaining XX Flex buttons can be assigned a feature 13 Call ba
71. e aj A A Maintenance gt Set Device Trace ce Log Out Trace Disable Show Trace Setup Info Dump Memory Modify Memory Station Status GO Status VMIB Status Logical STA Status Print Ghannel Assign GSxD Dump Release 3 5 XA vertical SBX IP Installation Guide June 2010 Commands Menu 9 29 Chapter 9 Remote Diagnostics Executing Commands The following is a description of how set commands for execution NOTE Remote Diagnostics does not check the validity of the command argument that is needed for some commands and error handling is done within the SBX IP system Using Commands Menu The Commands menu includes all the commands from the CmdConf txt file Enter Command Argument Test Data re Procedure 1 Select the Commands menu The Commands sub menu is shown 2 Click on the command to be executed NOTE Ifthe selected command requires an argument the Enter Command Argument dialog appears You will need to enter the appropriate argument in the field The argument is limited to 6 characters Once a valid argument is entered the command is executed Using Command Bar Procedure 1 In the Command Bar click the button of the command to be executed NOTE Ifthe selected command requires an argument the Enter Command Argument dialog appears You will need to enter the appropriate argument in the field The argument is limited to 6 characters Once a valid argument is entered th
72. e Ifthe LAN port is already connected the sub menu and the tool button for LAN connection cannot be selected Release 3 5 W verTICAL SBX IP Installation Guide June 2010 Connection Menu 9 27 Chapter 9 Remote Diagnostics Procedures 1 Select the Connection menu 2 Select LAN Connect in the Connection menu or Use the icon 8 in the toolbar to execute the same command LAN Disconnect Sub menu LAN Disconnect disconnects the LAN connection between PC and SBX IP Conditions e Ifthe LAN connection is already disconnected the menu and the toolbar for LAN disconnection cannot be selected Procedure 1 Select the Connection menu 2 Select the LAN Disconnect sub menu in the Connection menu or Use the icon ze in the toolbar to execute the same command Release 3 5 W7 vertica SBX IP Installation Guide June 2010 Commands Menu 9 28 Chapter 9 Remote Diagnostics Commands Menu During connection Remote Diagnostics can send commands to the SBX IP system to get diagnostic results It reads these command configurations from the CmdContf txt file that is installed with the executable file In addition it uses the data for Menu Command Bar and Input Box Bar The CmdContf txt file is a command configuration file and the contents of the file follow special rules for command configuration SBX Remote Diagnostic Tool E File Connection Commands Yiew PhoneBook Help Fr oe 2 Monitor gt Set Board Trac
73. e Quit button To enter a new phone number Edit Phone Number x m Name Phone Number Name eny Jones Phone Number 6022769999 IP ddress i 3 Cancel 1 Click the New button to enter a new phone number Edit Phone Number dialog appears 2 Enter the name and phone number maximum of forty characters each NOTE The following special characters cannot be entered for the Name and that is no parentheses brackets or semi colon Only numbers and characters on the keypad can be used for the number 0 to 9 and see Dialable Characters on page 9 16 3 Click OK to complete the entry or Click the Cancel button to cancel the input 4 Click Save to store the new phone numbers into a PhoneNo ixt file for future use IMPORTANT If you close the Phone Number dialog window without clicking the Save button the newly entered phone number will be lost Release 3 5 XA vertica SBX IP Installation Guide June 2010 Connection Menu 9 13 Chapter 9 Remote Diagnostics To modify an existing phone number 1 Inthe Phone Number List Box click the name associated with the number you want to edit 2 Click the Modify button The Edit Phone Number dialog appears 3 Edit the name and phone number as needed maximum of forty characters each NOTE The following special characters cannot be entered for the Name and that is no parentheses brackets or semi colon Only numbers and
74. e command is executed Release 3 5 W7 vertTICAL SBX IP Installation Guide June 2010 Commands Menu 9 30 Chapter 9 Remote Diagnostics Using I nput Box Bar The Input Box Bar can be used to execute almost any monitoring and diagnostic commands supported by the SBX IP system Command usages and limitations follow the SBX IP system specification The Input Box Bar can be docked on the top or bottom of the current window Procedures for Using SBX IP Command Edit Box and Enter Button EE oe 1 Make sure the cursor is in the Command Edit Box field If it isn t click on SBX IP Command Edit Box so that the input cursor is blinking inside the box 2 Input the command in the Command Edit Box NOTE The command is limited to 40 characters 3 Click the Enter button or press the Enter key on the keyboard to send the command to the SBX IP system e If step 3 is attempted when the Command Edit Box is empty a character corresponding to the Enter Key is sent to the SBX IP system e Ifyou want to log in to the SBX IP system after logging out from Maintenance or Monitor mode click the Enter button to display the login password dialog You can then log in e When use the Command Edit Box to try to execute a remote command r type command that needs an argument by typing the command in SBX IP you also need to type the argument with the command the Enter Command Argument dialog is not provided Release 3 5 W7 vertical SBX IP I
75. e is performed differently from programming IP settings for an IP remote phone Digital stations on KSU Enter digits in groups of 3 with no punctuation or decimal Example To program the address 192 168 1 3 dial 192168001001 IP phone Enter digits with an asterisk as the decimal Example To program the address 192 168 1 10 dial 192 168 1 10 IP Addressing To begin obtain IP addresses from the network administrator for the location in which you are setting up the SBX IP system Note them in the table provided below for reference while programming the system Table 5 3 IP Addresses for current system VoIP card VoIB KSU LAN port IP Phone Your PC may be DHCP may be DHCP IP Address Subnet Mask Default Gateway Release 3 5 W7 vertical SBX IP Installation Guide June 2010 IP Phones on the SBX IP 5 13 Chapter 5 Terminal Connection and Wiring Method SBX KSU PC with PCAdmin Program Digital 24 BTN Phone Figure 5 10 e You will also need a 24 button SBX digital telephone to set up the system e Fora typical test bench or demonstration setup you need 4 connections to a LAN switch each via a straight through CAT5E patch cord as shown in Figure 5 10 You may use the IP address information shown in Table 5 4 to set up a closed demo of the IP phone System Setup NOTE These addresses will not function in a wide area network or the
76. ect VoIB ROM Image File Browse Upgrade Internet 100 A Release 3 5 XA vertical SBX IP Installation Guide June 2010 VoIB Software Upgrade by Web based Connection 8 14 Chapter 8 Upgrade Process 5 Browse to locate the Rom file Choose file Look in E image 7 e ex Fa My Recent Documents E Desktop 2 My Documents P My Computer oe a Cia File name fasesHe1 Dh rom gt Places Files of type fall Files 7 6 Select the Rom file then click Open oIB Application Windows Internet Explorer Go x E rms mlx Ele Edit view Favorites Tools Help Ww ae vol Application De 7 sp Page VoIB SW Upgrade VoIB Rom Image Upgrade Version GS88H B 1Dq Select VoIB ROM Image File eine too Release 3 5 Vv VERTICAL SBX IP Installation Guide June 2010 VoIB Software Upgrade by Web based Connection 8 15 Chapter 8 Upgrade Process 7 Click the Upgrade button oIB Application Windows Internet Explorer go E heep j 172 19 2 117 gt X flive Search File Edit View Favorites Tools Help Ve Be Gots Application VoIB SW Upgrade File Upgrade Success Optional To verify that the file was uploaded connect to the KSU via serial port and type the command dir c The filename is changed into _File_VolIB60_pack_on_disk Example maint gt dir c size bytes LSADLshr attr gt gt gt Total 1 file s exist
77. elay Contact 1A 30Volt DC Music Source Input OdBm 6000hm Power Supply Unit PSU AC Voltage Input 100 240 10 Volt AC 47 63Hz AC Power Consumption 90W AC Input Fuse 2A 250Volt AC DC Output Voltage 5 5 27 30Volt DC Release 3 5 XA vertical SBX IP Installation Guide June 2010 Chapter 3 KSU Installation Pre I nstallation Please read the following guidelines concerning installation and connection before installing the SBX IP system Be sure to comply with all applicable local regulations NOTE Also refer to the double sided Quick Start Card included with the KSU Safety I nstallation I nstructions When installing the telephone wiring basic safety precautions should always be followed to reduce the risk of fire electric shock and personal injury Please take the following precautions Never install the telephone wiring during a lightning storm Never install the telephone jack in wet or damp locations unless the jack is specifically designed for wet locations Never touch un insulated telephone wires or terminals unless the telephone line has been disconnected at the network interface Use caution when installing or modifying telephone lines Anti static precautions should be taken during installation Release 3 5 XA verTICAL SBX IP Installation Guide June 2010 Pre Installation 3 2 Chapter 3 KSU Installation Inst
78. enu The Command Bar sub menu is used to hide show the Command Bar A check mark appears next to this option when the Command Bar is displayed IMPORTANT The Command Bar is available only when in Monitor or Maintenance Mode Procedure From the View menu select the Command Bar sub menu If the Command Bar is shown on the screen it becomes hidden if it isn t on the screen it appears Input Box Bar Sub menu The Input Box Bar sub menu is used to hide show the Input Box Bar A check mark appears next to this option when the Input Box Bar is displayed Procedure From the View menu select the Input Box Bar sub menu If the Input Box Bar is shown on the screen it becomes hidden if it isn t on the screen it appears Clear New Sub Menu The Clear New sub menu is used for clearing the Data Display Area and starting a new document NOTE Because a new document has no name until it is created and saved Untitled appears as the name of the document in the title bar Procedure From the View menu select Clear New sub menu or Use the icon in the toolbar All the data displayed in Data Display Area is erased and a new document is started Release 3 5 Y verTICAL SBX IP Installation Guide June 2010 Help Menu 9 48 Chapter 9 Remote Diagnostics Help Menu The Help menu contains the About SBX Remote Diagnostic Tool sub menu Help About SBX Remote Diagnostic Tool NOTE Online help is not supported i
79. enu is unavailable e Setting values are stored for the next session at which they are automatically restored and used But only one IP address will be saved Dialog for LAN Configuration Select the Destination 156 147 3 252 Cancel Release 3 5 AX vertica SBX IP Installation Guide June 2010 Connection Menu 9 26 Chapter 9 Remote Diagnostics Procedures 1 Select the LAN Configure sub menu in the Connection menu The LAN Configuration dialog appears 2 Enter the destination IP address 3 Click OK LAN Connect Sub menu LAN Connect connects the PC and SBX IP system with the IP address set in the LAN Configure sub menu see above Conditions e An error message appears if no connection is made because the IP address is not valid that the SBX IP system does not have an IP address or errors were made when the IP address was entered e A confirmation message appears when a connection is successfully established A successful connection means that the connection between Remote Diagnostics and the NIC of the PC was completed However this does not mean that the connection between Remote Diagnostics and the SBX IP system succeeded SBX Remote Diagnostic Tool oj x File Connection Commands view PhoneBook Help cap A j rie ee ees EH aa a a a E Welcome to the SBX IP 320 system Fress enter Your address is 150 150 131 2 Your port number is 3 gt l ium AR 14
80. equires password to update MBU software Binary File The new software file data to be updated NOTE Before you attempt a Modem connection assign the analog telephone number of the SBX IP system to the Modem Associated Device setting using PGM170 The transferring baud rate in the PC and the baud rate of the Modem port COM Port 3 in the SBX IP system must be identical You can program the SBX IP system baud rate in PGM174 A baud rate of 9600 bps is recommended 2400bps is available but slow and 19200bps is also available but somewhat unstable PSTN network can cause the modem to be disconnected 2 Press Next button to go to the next step Release 3 5 W7 vertica SBX IP Installation Guide June 2010 Starting Software Upgrade 8 6 Chapter 8 Upgrade Process Starting Software Upgrade After setting the detailed configuration for the selected connection type you can begin the software upgrade 1 Choose one of the following e Start Database transfer process will start NOTE If you press the Start button at this point all other buttons except the Monitor button will be disabled and the ongoing progress will be displayed in the Monitor Trace window In amodem connection after pressing the Start button you have to select the details for the modem interface in the PC Press OK to get started e Back Go to the previous step e Monitor Monitor Trace window Quit SBX IP software upgrade program will be termina
81. f ese Ck tebe teh ete Cee eee eee eee ee eM 5 5 Connecting Additional Terminals 5 7 External Music Source Wiring 5 8 Relay Contacts 5 8 External Paging Port Wiring 5 8 Alarm Detection Wiring 5 8 Cable Wiring 5 9 Wall Mount Wiring 5 9 Rack Mount Wiring 5 10 IP Phones on the SBX IP 5 11 Supported IP phones 5 11 Minimum requirements 5 11 IP endpoint licensing 5 12 IP Addressing 7 77 rarama mna ma m mam a 5 12 Preparation 5 14 PCAdmin Connection 5 14 Configuring IP phone settings 5 20 Programming VolP card settings from a digital station 5 22 Chapter 6 Starting the SBX IP System Before Starting the SBX IP System 6 1 Basic Programming 6 2 DKT Programming 6 2 Entering the Programming Mode 6 5 Pre Programming 6 6 BLF Manager 6 16 BLF Manager Installation 6 16 BLF Manager in detail 6 1
82. ftware Prerequisites The SBX IP must be programmed with an IP address for the local network PGM 108 and must be connected VMIB must be installed in the system see page 4 21 The appropriate voice prompt file bin must be obtained from Vertical contact Vertical Technical Support Upgrading Voice Prompts 1 Place a copy of the VMIB prompt file on drive C as shown here File Edit View Favorites Tools Help Back O E ve Favorites P Folders i Address j C Folders x Name v ooo B Desktop SBX TT KSU 05012008c pdt E My Documents B9 SBX R2 test chart xls B My Computer SBX IP Product Overview 7 a lt e Local Dak IC 3 SBX diagram FINAL eps E 4 DYD CD AW Dri E amp Control Panel Pagers z a Release 3 5 W vertical SBX IP Installation Guide June 2010 Uploading new VMIB prompts 8 10 Chapter 8 Upgrade Process 2 Launch an FTP client application The following example shows the Windows command line FTP client Log on to the SBX system via FTP lt EXAMPLE gt c sftp 172 19 15 70 Connected to 172 19 15 70 220 FTP Server ready User 172 19 15 70 none admin 331 Password required for admin Password admin hidden 230 User logged in ftp gt In ftp command mode ftp gt bin 200 Type set to ftp gt hash Hash mark printing On ftp 2048 bytes hash mark ftp gt put lt file_name gt note file_name prompt file n
83. ger automatically put a shortcut link to BLFManager exe into Startup programs Uninstallation To remove BLF Manager from the server PC delete the installation directory Release 3 5 W7 vertical SBX IP Installation Guide June 2010 BLF Manager 6 17 Chapter 6 Starting the SBX IP System BLF Manager in detail BLF Manager screen The following window is what you see when BLF Manager is running Nome Bo 192 168 6246 Working DND 1000 1002 1003 BLF Manager IP Address 150 150 62 93 System list window Status of systems Name Shows the name of system PGM 100 FLEX 2 Site Name IP Address Shows the IP address of system e Status Shows the status of system Status Description Working Communication with the system works well No Data2_ There is no data from the system for over 90 seconds Error There is a communication error with the system Release 3 5 XA vertTICAL SBX IP Installation Guide June 2010 BLF Manager 6 18 Chapter 6 Starting the SBX IP System Station list window Extension status This window shows an extension status of selected system Icon Status Status is idle Station is busy 3 0 Station is in DND 9 Pa F Station leaves a MSG Wait a D Station is disconnected from the system 999 BLF Manager isn t receiving a station status O Network traffic wi
84. grammable through Admin Programming This alarm detection input is provided through MJ2 1 pin 3 4 of the MBU Release 3 5 W7 vertical SBX IP Installation Guide June 2010 Cable Wiring 5 9 Chapter 5 Terminal Connection and Wiring Method Cable Wiring Wall Mount Wiring To install wall mount wiring perform the following steps 1 Make sure that the BKSU and EKSU have been installed correctly see Chapter 3 KSU Installation Connect cables to CO STA and MOH RS 232C ports as shown in Figure 5 8 Connect the power cord and the battery cable Remove plastic filter pieces ar oD Using the tie cable provided tie all the cables and the power cord as appropriate through the tie slot at the bottom right side of the KSUs 6 Close the covers of the KSUs then close the cord cover Expansiof KSU a a Basic KSU Ay J Figure 5 8 Wall Mount Wiring Release 3 5 W vertical SBX IP Installation Guide June 2010 Cable Wiring 5 10 Chapter 5 Terminal Connection and Wiring Method Rack Mount Wiring 1 Check that the BKSU and EKSU have been installed correctly see Chapter 3 KSU Installation Connect cables to the CO STA and MOH RS 232C ports as shown in Figure 5 9 Connect the power cord and the battery cable Remove the plastic filter pieces ar wo Dh Using the tie cable provided tie all the cables and the power cord as appropriate through the tie slot at the bottom right side
85. he connection fails when another program is using the serial port or the port does not exist an error message appears Serial Port Connection Error x Failed to establish serial port connection Release 3 5 XA vertica SBX IP Installation Guide June 2010 Connection Menu 9 8 Chapter 9 Remote Diagnostics If the connection is successfully established a confirmation message Serial Port Connected appears The success of connection means that the connection between Remote Diagnostics and the serial port of the PC is successfully established However this does not mean the connection between Remote Diagnostics and the SBX IP system is successfully established If the serial port is already connected the sub menu and the tool button for serial port connection cannot be selected Procedure 1 Select Connection menu 2 Select Serial Port Connect in Connection menu Or Use the tool button in the Toolbar to execute the same command Serial Port Disconnect Sub menu Serial Port Disconnect disconnects the serial port connection between the PC and the SBX IP Conditions e If the two serial ports are already disconnected the menu and the toolbar for serial port disconnection cannot be selected Procedures 1 Select the Connection menu 2 Select the Serial Port Disconnect sub menu in the Connection menu Or Use the tool button Ed in the Toolbar to execute the same command Release 3 5
86. her device connections for each terminal Chapter 6 Starting the SBX IP System Instructions for starting the system and instructions for basic admin programming Chapter 7 Using Database Upload Download Procedures for the upload download of SBX IP MBU Database from to a PC file Chapter 8 Upgrade Process Procedures for upgrading the KSU software Chapter 9 Remote Diagnostics Procedures for diagnosing system problems and performing system maintenance from a remote site Chapter 10 Troubleshooting Information on troubleshooting common issues on the SBX IP system Release 3 5 XA vertica SBX IP Installation Guide June 2010 Chapter 2 System Overview SBX I P System Highlights Features of the SBX IP system include Flexible architecture Simplified system structure Powerful PC application via LAN Modem RS 232C serial port Stable and enhanced voice features Simple installation and efficient system management Remote admin and software upgrade through LAN connection e Remote admin and software upgrade through PSTN modem Value added features e Distinctive voice mail ADPCM 32 Kbps e Basic CID CO and SLT function e 8 Poly internal MOH 13 music sources Supported phones MODEL DESCRIPTION 7208D 8 button digital telephone 7224D 24 button digital telephone IP7008D 8 button IP telephone IP7024D 24 button IP telephone IP7024LD 24 button IP telephone large d
87. higher 2 4 System Specification Tables 2 5 Board Capacities 2 5 System Capacities 2 6 Dialing Specifications 2 7 Dimensions and Weight 2 7 Environmental Specifications 2 7 Electrical Specifications 2 8 Chapter 3 KSU Installation Pre Installation cece csr 3 1 Safety Installation Instructions 3 1 Installation Precautions 3 2 Release 3 5 XN verTICAL SBX IP Installation Guide June 2010 Contents TOC 2 Wiring Precautions 3 2 KSU Installation 3 3 Unpacking 7 7 7 7 7 77 777775rrrro 3 3 KSU Exterior and Dimension 3 4 Opening and Closing the Front Cover 3 5 Frame Ground Connection 3 7 External Backup Battery Installation 3 8 KSU MOUnING Ss lt s4 gt esteeacteercer reer eree see 3 9 Expansion KSU Installation 3 12 Unpacking 3 12 Connecting the Expansion KSU to the Basic KSU 3 13 Expansion KSU Mounting 3 15 Chapter 4 Board Installation Basic Board Installations
88. in 2 BLACK SLATE DKT 105 DKT 105 Pin5 SLATE BLACK DKT 105 DKT 105 Pin 3 YELLOW BLUE SLT 106 SLT 106 a Pin 4 BLUE YELLOW SLT 106 SLT 106 Pin 2 YELLOW ORANGE DKT 106 DKT 106 Pin 5 ORANGE YELLOW DKT 106 DKT 106 Pin 3 YELLOWIGREEN SLT 107 SLT 107 Pin 4 GREEN YELLOW SLT 107 SLT 107 Pin 2 YELLOW BROWN DKT 107 DKT 107 Pin 5 BROWN YELLOW DKT 107 DKT 107 WY gt Release 3 5 VERTICAL SBX IP Installation Guide June 2010 Expansion Main Board Unit EMBU 4 8 Chapter 4 Board Installation Expansion Main Board Unit EMBU Expansion MBU p n 4002 00 The Expansion Main Board Unit provides the following features e DKT and SLT Interface circuits e Ring Generation circuit e External Relay contacts for LBC or general purpose e Peripheral Device Decoding circuit e Master Clock Generation circuit e PFT circuit CO1 lt the last SLT port STA8 e PCM Voice Processing circuit with ACT2 ASIC voice switching including DSP device for PCM tone generation and PCM gain control EKSU p n 4002 03 supports 16 digital stations CH2 accepts 3x8 or 3x16 Expansion Board CH1 From BKSU CHT PSU connection Figure 4 4 EMBU Expansion MBU p n 4002 03 This all digital EMBU provides the same features and functionality as the EMBU described above This unit was modified to accommodate expanded system capabilities such as the DTIB16 card which supports 16 digital stations Release 3 5 XY vertical SBX IP Installatio
89. ing the handset or by pressing the SPEAKER button for speakerphone operation Call TO the Doorbox The station user can go off hook and press a flexible button that is pre programming with the Doorbox station number or dial the number associated with the doorbox Release 3 5 W7 vertical SBX IP Installation Guide June 2010 Connecting Additional Terminals 5 7 Chapter 5 Terminal Connection and Wiring Method Connecting Additional Terminals The MBU provides connections for one external music source one external page port one relay contact and an alarm detection input monitor through the PJ1 RED External MOH and PJ2 BLUE External Page audio jacks and an MJ3 RJ11 Modular Jack as shown in Figure 5 7 Figure 5 7 Adding Terminals Release 3 5 Vv VERTICAL SBX IP Installation Guide June 2010 Connecting Additional Terminals 5 8 Chapter 5 Terminal Connection and Wiring Method External Music Source Wiring The MBU accommodates one external music port through a PJ1 RED audio jack Relay Contacts The MBU EMBU provides two 2 relay contacts that are used for a loud bell or other general purposes through pin No 1 4 of CN13 External Paging Port Wiring The MBU supports one external paging port through a PJ2 BLUE audio jack Alarm Detection Wiring The MBU provides an external alarm detection input which can be used to transmit notification to extensions when the external switch is closed or opened pro
90. ion CO Line amp Extension Boards 4 12 Precautions 3 2 Introduction 1 1 IP7224 Button Explanation 6 3 IP Phones on the SBX IP 5 11 K KSU Exterior and Dimension 3 4 Installation 3 1 3 3 Mounting 3 9 L Loading a 2 5 Database into a 3 0 System 7 8 Logical Slot Assignment PGM 103 6 9 M Main Board Unit MBU p n 4000 00 4 2 MBU p n 4000 03 4 2 MBU Alarm Detection Wiring 5 8 CN13 Pin Assignment Relay Contact 4 5 Connection Ports 4 3 MJ1 CO 4 4 MJ2 Extension 4 4 Switch LED and Connector 4 6 MBU EMBU Relay Contacts 5 8 Modem Function Unit MODU 4 15 Modular Jack MJ1 MJ3 Pin Assignment 4 4 Nation Code and Site Name PGM 100 6 6 New VMIB prompts 8 9 P Precautions 1 2 Pre Installation 3 1 Pre Programming 6 6 PRI T1 LED Indications 4 17 Programming Basic 6 2 R Relay Contacts MBU EMBU 5 8 Remote Diagnostics 9 1 Commands Menu 9 28 Connection Menu 9 6 Data Display Area 9 49 File Menu 9 4 Full Screen Layout 9 4 Hardware Configuration 9 2 Hardware Software Requirements 9 1 Help Menu 9 48 Important Notes for Users 9 3 Uninstalling Software 9 3 View Menu 9 46 Resetting the System 6 5 S Safety Installation Instructions 3 1 Requirements 1 1 SBX IP System Highlights 2 1 Specifications 2 5 System Connection Diagram 2 2 IP Setup PGM 108 6 14 System Setup Quick Reference A 1 Release 3 5 Vv VERTICAL SBX IP Installation
91. is means that the SBX IP system software upgrading is beginning During the upgrade process all stations are inoperable e After the upgrade process the SBX IP system should automatically reset itself and be ready for use The reset takes a several minutes Wait Upgrade ipLDK 60 System Wait Until LDK will be reset MPB SA was successfully transferred Now the LDK is upgrading itself Never reset the LDK system until it will be automatically reset Release 3 5 XW vertTICAL SBX IP Installation Guide June 2010 Starting Software Upgrade 8 8 Chapter 8 Upgrade Process e You can start another upgrade upon successful complete of on upgrade you can immediately begin another Again Upgrade ipLDK 60 System MK ae SW Transferring has been finished Do you want to upgrade another system NOTE Ifthe file transferring process fails a Fail message appears The reason for the failure will appear Check the Troubleshooting section of this guide or contact Vertical Technical Support for assistance UpgradelpLDK Fail to upgrade MP S W See Monitor dialog or trace file Release 3 5 XW verTICAL SBX IP Installation Guide June 2010 Uploading new VMIB prompts 8 9 Chapter 8 Upgrade Process Uploading new VMIB prompts When upgrading an SBX IP system it is sometimes necessary to upload an updated set of VMIB prompts This is the case when upgrading from Release 2 5 to Release 3 so
92. is subject to restrictions as set forth in subdivision c 1 ii of the Rights in Tech nical Data and Computer Software clause at DFARS 52 227 7013 and or in similar or successor clauses in the FAR or in the DOD or NASA FAR Supplement Unpublished rights reserved under the Copyright Laws of the United States Contractor manufacturer is Vertical Communications Inc 10 Canal Park Suite 602 Cambridge MA 02141 2249 Release 3 5 June 2010 REVISION HISTORY Release Date Documentation Changes Page No 3 5 06 10 Update EKSU p n 4002 03 now shows 16 port capability 2 4 and 4 9 Update dial pad graphic has been modified 6 14 3 0 11 09 Release 3 0 added the following new hardware MBU p n 4000 03 to accommodate 3 0 boards 4 2 EMBU p n 4002 03 to accommodate 3x16 Expansion board 4 8 3x16 Expansion board p n 4032 16 4 14 T1 PRI board p n 4035 00 4 16 Updated the Voicemail specifications with recording times 4 21 A section has been added that addresses Loading a 2 5 7 8 database onto a 3 0 system Added a System Upgrade Configuration procedure 7 10 Added a T1 PRI Firmware Upgrade procedure 8 16 2 1 09 08 Formatting amp editing have been done to certain sections for greater ease of understanding No features have been added or removed 2 0 07 08 25 pair cable pin outs have been added p n 4099 00 4 7 A VoIB software upgrade procedure web based has been
93. isplay Nomad IP Wireless IP telephone Nomad SP Soft Phone Release 3 5 XX vertical SBX IP Installation Guide June 2010 2 2 Chapter 2 System Overview System Connection Diagram System Connection Diagram The following diagram shows the components that make up the SBX IP system PSTN Internet June 2010 Release 3 5 W7 vertical SBX IP Installation Guide System Components 2 3 System Components Chapter 2 System Overview Basic KSU p n 4000 00 ITEM BKSU DESCRIPTION Power Supply Unit PSU Main Board Unit MBU 3x8 Expansion Board 3 CO 1 DKT and 7 Hybrid OPTIONAL BOARDS 3x8 Expansion Board 3 CO 1 DKT and 7 Hybrid MODU Analog Modem Bell ITU T V 34 V 32BIS V 90 VMIB Voice Mail Interface Board 4 channels VoIB LAN Interface Board NOT SUPPORTED EKSU p n 4002 03 T1 PRI Board DTIB16 Board Expansion KSU p n 4002 00 ITEM EKSU DESCRIPTION Power Supply Unit PSU Expansion Main Board Unit EMBU 3x8 Expansion Board 3 CO 1 DKT and 7 Hybrid OPTIONAL BOARDS 3x8 Expansion Board 3 CO 1 DKT and 7 Hybrid NOT SUPPORTED KSU p n 4000 03 3x16 Expansion Board Release 3 5 XA vertica SBX IP Installation Guide June 2010 System Components 2 4 Chapter 2 System Overview KSU p n 4000 03 for 3 0 s w or higher ITEM BKSU DESCRIPTION Power Supply Unit PSU Main Board Unit
94. isplay Time slot Assignment s This command displays time slot assignment Maintenance Software Upgrade up This command upgrades software Release 3 5 W7 vertica SBX IP Installation Guide June 2010 Commands Menu 9 42 Chapter 9 Remote Diagnostics Maintenance WTIB Statistics ws command This command shows the WTIB statistical data Command options are Help upload Upload Data statistics data call Total number of call amp direction of the call subs Information per subscripted device eoc End of call cell Usage of frequency and slot traf Show holding time acce Access info basic hand over clea Clear statistics data Maintenance Exit x This command is used to log out of the SBX IP system Conditions e This command can be executed when Remote Diagnostics is connected to the SBX IP system Procedure Select the Log Out sub menu from the Commands menu or click the Log Out Command Bar button Or In the LDK Command Edit Box enter x then click Enter Or In the Remote Command Combo Boxs select Log Out then click Execute Release 3 5 W7 vertical SBX IP Installation Guide June 2010 Commands Menu 9 43 Chapter 9 Remote Diagnostics Maintenance Help This command is used to show the Help messages of Remote Commands Conditions e This command can be executed when Remote Diagnostics is connected to the SBX IP system Procedure Select the Help Message sub menu f
95. k MJ1 MJ2 Pin Assignment 4 13 3x8 Expansion Board 3 CO Line and 8 Hybrid 4 12 A Additional Terminal Connections 5 7 Alarm Detection Wiring 5 8 Basic Programming 6 2 Terminal Connection 5 4 Before Starting the SBX IP 6 1 BKSU EKSU Cable Wiring 5 9 Rack Mount Wiring 5 10 Wall Mount Wiring 5 9 BLF File menu 6 18 Manager Installation 6 16 Manger screen 6 17 Network traffic window 6 18 Station list window Extension status 6 18 System list window Status of systems 6 17 Board Assignment PGM 101 6 8 Installation 4 1 Button Explanation IP7224 6 3 C Cautions 1 2 CO Line amp Extension Board Installation 4 12 Connecting Additional Terminals 5 7 Expansion KSU to Basic KSU 3 13 D Desktop Mounting 3 11 Disposal of Old Appliances 1 3 DKT Programming 6 2 DTIB 16 4 14 EKSU Wall Mounting 3 15 EMBU CN13 Pin Assignment Relay Contact 4 11 Connection Ports 4 9 Connector Modular Jack Switch Functions 4 9 LED Indications 4 9 MJ1 CO 4 10 Modular Jack MJ1 MJ3 Pin Assignment 4 10 Expansion KSU Installation 3 12 Mounting 3 15 Expansion Main Board Unit EMBU 4 8 External Backup Battery Installation 3 8 Music Source Wiring 5 8 Release 3 5 A vertica SBX IP Installation Guide June 2010 Index IND 2 F Flexible Numbering Plan PGM 105 6 11 PGM 106 107 amp 109 6 12 Frame Ground Connection 3 7 G Grounding the KSU 3 7 Installat
96. l Figure 6 1 Slot Locations Logical Slot Assignment PGM 103 If the assignment of each board is at the end it is automatically registered by slot number order You can reassign the slot order of each CO Line or extension line as appropriate to your circumstance COL Board 1 Press the TRANS PGM button PGM number 103 2 Press FLEX1 button 3 Enter logical slot number CO board slot 05 06 07 08 10 4 Press HOLD SAVE button to accept change STA Board 1 Press the TRANS PGM button PGM number 103 2 Press the FLEX 2 button 3 Enter logical slot number STA board slot 01 04 4 Press the HOLD SAVE button to accept the change Release 3 5 XW verticat SBX IP Installation Guide June 2010 Basic Programming 6 10 VMIB Board 1 Press the TRANS PGM button PGM number 103 2 Press the FLEX 3 button 3 Enter logical slot number VMIB Slot 09 4 Press the HOLD SAVE button to accept the change Numbering Plan Type PGM 104 To program the Numbering Plan Type perform the following 1 Press the TRANS PGM button 104 2 Enter the Numbering Plan Type 1 digit refer to the following table 3 Press the HOLD SAVE button to accept changes Table 6 3 Slot Definition Chapter 6 Starting the SBX IP System NUMBER SET TYPE PRESS INTERCOM RANGE DEFAULT REMARK 01 100 147 Yes As the basic type the 1st digit of the station number
97. lation Guide June 2010 Expansion KSU Installation 3 15 Chapter 3 KSU Installation Expansion KSU Mounting NOTE Do not make any link cable connections between the BKSU and EKSU until they both are properly wall mounted or rack mounted EKSU Wall Mounting 1 Install the EKSU within 5 centimeters of the basic system 2 Install three 3 anchor plugs into the wall using the mounting template included for accurate placement The KSU can be mounted either vertically or horizontally 3 Screw the included three 3 screws into the three 3 anchor plugs as shown in Figure 3 11 Mounting Figure 3 11 EKSU Mounting Template Release 3 5 XA vertical SBX IP Installation Guide June 2010 Expansion KSU Installation 3 16 Chapter 3 KSU Installation 4 Hook the Expansion KSU onto the installed screws making sure that the system slides down securely Figure 3 12 Figure 3 12 EKSU Wall Mounting Release 3 5 XA verticat SBX IP Installation Guide June 2010 Chapter 4 Board Installation While installing boards be aware of the following CAUTION e Power must be turned OFF before and during board installation To protect the system from static electricity do not touch the boards To discharge static touch a grounded object or wear a grounding strap e Insert the boards carefully to avoid bending connector pins male pins on MBU EMBU Misaligning can damage the boards To install the board pe
98. lization PGM450 452 Print DataBase i Supplementary Service Initialization PGM450 452 cose Flexible Numbering Plan Initialization LCR Database Initialization Station Database Initialization Other Tables Initialization CO Line Database Initialization Flexible Button Program Initialization System Feature Databas Wait System Response Data Initialization Station Group Database se Initialization ISDN Tables Database set By Software System Timer Database Initialization DID Reroute Table Initialization Toll Table Database Initialization Board Data Initialization Init Enblock Prefix Table I 192 168 1 3 CONNECT OK MESSAGE Message Language IDis 1033 Message Initialization P GM450 452 Update Success _ i aa wr aes 1 2a im eee Ea i ES to If you want to enter your Site information at this time Go to Location Information PGM100 and enter the name of the site in the Site Name field up to 23 characters The Nation Code will default to America Release 3 5 XA vertTICAL SBX IP Installation Guide June 2010 Loading a 2 5 Database into a 3 0 System 7 10 Chapter 7 Using Database Upload Download Example System Upgrade Configuration After upgrading the system database the system will need to be configured to add the new boards that were installed This section shows how to configure an SBX P system with a
99. llation In case of power failure the external backup batteries automatically maintain uninterrupted power for the SBX IP system The external batteries must provide 24V DC this is generally accomplished by connecting two 12V batteries in a series arrangement as shown in Figure 3 4 Figure 3 4 External Backup Battery Installation NOTE The cable used to connect the battery is supplied with the KSU Battery operation is controlled by the PSU The PSU provides charging current to the batteries during normal AC power operation at a maximum of about 200mA PSU battery operation is halted if the AC power is re connected or if the battery voltage is too low to maintain full system operation The external batteries maintains system operation as needed depending on several elements such as battery charge status condition and capacity of the batteries and system configuration that is number of station ports CAUTION e Itis recommended that you use an external backup battery fuse 5A 250V between the battery and the system e The recommended battery capacity is 24V 20AH MF The SBX IP system generally operates for over 3 hours with batteries that are in good condition e Carefully check the battery polarity with cable colors red and blue when connecting the battery to the system Make sure that you do not short out the external batteries and cables e There is a danger of explosion if external batteries are replaced inco
100. loading any type of database 2 Press the Next button to go to the next step Release 3 5 XW verTICAL SBX IP Installation Guide June 2010 Installation 7 5 Chapter 7 Using Database Upload Download Up Download by MODEM Connection NOTE Before attempting a modem connection assign the analog telephone number of the SBX IP system to the Modem Associated Device setting You can program the analog line to modem associated device in PGM 170 The transferring baud rate in the PC and the baud rate of the Modem port COM Port 3 in the SBX IP system must be identical You can program the SBX IP system baud rate in PGM174 A baud rate of 9600 bps is recommended 2400bps is available but slow and 19200bps is also available but somewhat unstable User Information DBUpDown ipLDK 60 System Remote Site Info SM ipLDK 60 Dial No 26303620 X Admin Password SerialPort Baud Rate Download DB File D Pcapp LDK New PCAdminPro Wdata Browse Quit 1 If you select a MODEM configuration the next step is to set the following Dial No Analog telephone number of the destination SBX IP system see note Admin Password Required password to update MBU software Range The range of database which you want to upload download such as All DB LCR only SPD only Database File The database file to be uploaded downloaded Valid It displays the validity of the range of database and
101. n Release 3 5 XA verTICAL SBX IP Installation Guide June 2010 Basic Programming 6 2 Chapter 6 Starting the SBX IP System Basic Programming The SBX IP system can be programmed to meet individual needs There are two ways to perform Admin Programming e PC Admin Refer to the PC Admin Programming Manual e DKT In this manual DKT Station 100 Admin Programming is described DKT Programming All programming is done at one station Station 100 Station Port 00 by default using the 7224D Digital Key Telephone Additional programming stations may be assigned PGM 113 FLEX 1 but only one DKT can be active in the programming mode at any one time NOTE All programming must be performed from a 24 button phone or the PCAdmin software program When in programming mode Station 100 does not operate as a normal telephone but instead works as a programming instrument with all the buttons redefined as follows e Dial Pad Keys used to enter numerical information in the various data fields e Flexible Buttons the 24 buttons located on the right side of the phone used to indicate a specific data field and to enter information Soft Buttons BACK DELETE SAVE used to go back delete data save data input Release 3 5 W7 vertical SBX IP Installation Guide June 2010 Basic Programming 6 3 Chapter 6 Starting the SBX IP System Button Explanation The following graphic and its associated table
102. n Guide June 2010 Expansion Main Board Unit EMBU 4 9 NOTE Chapter 4 Board Installation e If AC power fails the last SLT port on the EMBU automatically connects to CO1 e f power to the EKSU is turned off while both systems BKSU and EKSU are working properly the BKSU automatically restarts To CO line To DKT or SLT Figure 4 5 EMBU Connection Ports Table 4 10 Connector Modular Jack Switch Functions SWITCH CONNECTOR FUNCTION COMMENT CN1 KSU Connection from BKSU with Link cable 50 Pins CN2 CO and Extension Board 3x8 Expansion installation 50 Pins CN7 PSU connection 7 Pins CN13 External Relay contact 4 Pins MJ1 3 CO connection 3 Arrays MJ2 16 DKT 8 Arrays Table 4 11 LED Indications LED DESCRIPTION LED1 Blue Periodic Toggle ON 300 msec OFF 300 msec Release 3 5 Y vertical SBX IP Installation Guide June 2010 Expansion Main Board Unit EMBU 4 10 Chapter 4 Board Installation Modular J ack MJ 1 MJ 3 Pin Assignment EMBU MJ 1 CO Table 4 12 EMBU MJ1 1 2 3 CONNECTOR PIN NUMBER SIGNAL NAME 1 2 n a RJ11 3 4 CO T CO R 5 6 n a Table 4 13 EMBU MJ2 1 2 3 4 5 6 7 8 CONNECTOR PIN NUMBER SIGNAL NAME 1 n a RIT A 2 DKT T 3 4 SLT T SLT R 1 a 5 DKT R 6 n a Rel 3 0 2 amp 5 DKT1 ais gt 3 4 DKT2 NOTE When installing DKTs or SLTs on Hybrid Ports M
103. n this version of SBX IP About SBX Remote Diagnostic Tool Sub menu When the About SBX Remote Diagnostic Tool sub menu is clicked the About SBX Remote Diagnostic Tool dialog displays and Remote Diagnostics Tool the software version and copyright information is displayed About SBX Remote Diagnostic Tool i x SBX Remote Diagnostic Tool Version Qa Copyright C 2005 2007 LG Nortel Co Ltd Procedure 1 Select the About SBX Remote Diagnostic Tool sub menu in the Help menu or Use the icon in the toolbar The About SBX Remote Diagnostic Tool dialog displays 2 Click OK to close the dialog window Release 3 5 W7 vertical SBX IP Installation Guide June 2010 Data Display Area 9 49 Chapter 9 Remote Diagnostics Data Display Area The Data Display Area option displays the data from serial port modem or data file When displaying data this area follows certain rules and executes functions according to those rules Data Display Functions NOTE When data comes from the serial port or modem the Data Display Area automatically scrolls to the last line if the data exceeds the size of the Data Display Area If the data comes from the data file the Data Display Area displays the data from the first line If a data file is opened while data is coming from the serial port or modem and being displayed in the Data Display Area any previously displayed data is erased and new data replaces it If
104. nd the contents of the file is displayed in the Data Display Area Capture On Sub menu 1 Select the Capture On sub menu in the File menu Save As dialog appears 2 Enter a different file name 3 Click OK Capture Off Sub menu Select Capture Off sub menu in the File menu Release 3 5 W7 vertica SBX IP Installation Guide June 2010 Connection Menu 9 6 Chapter 9 Remote Diagnostics Connection Menu The SBX IP system and Remote Diagnostics can be connected in three ways Serial Modem a or LAN ioi x File Connection Commands Yiew PhoneBook Help E LAN LAN ISON SON Clear m New Serial Port Connect Serial Port Disconnect Serial Port Configure Modem Connect Modem Disconnect Modem Configure LAN Connect LAN Disconnect LAN Configure ISDN Connect ISDN Disconnect ISDN Configure Serial Port Connection with SBX I P System For the serial port connection between the PC and the SBX IP system there must be a physical connection with an RS 232C standard serial cable e The pins used in connection cable should be connected as follows Transmit Transmit of both the system and the PC must be connected Receive Receive of both the system and the PC must be connected Ground Ground of both the system and the PC must be connected e The length of connection cable depends on the communication environment of the system In normal conditions the cable length is limited to
105. ndow This graph shows the status of network traffic between the BLF Manager and each of the systems It is located on the right side of the BLF Manager window File menu e File gt lnitialize Initialize all information of BLF Manager Delete all system amp station information CAUTION Only perform initialization if prepared to re program BLF Manager e File gt Exit Exit BLF Manager Release 3 5 W7 vertTICAL SBX IP Installation Guide June 2010 Chapter 7 Using Database Upload Download PC Admin is used to upload download SBX IP MBU Database from to a PC file Three connection types are available TCP Serial or Modem It is up to you which method to use These three methods differ slightly by configuration transfer speed and transferring protocol NOTE Itis strongly recommended that after you upload any type of database that you reset the SBX IP system PC Requirement PC OS Windows 2000 or later e PC Memory minimum of 128 MB e PC Free Disk Space 10MB or higher larger than 20 MB recommended e PC Monitor Resolution VGA or higher e PC Modem General analog dial up modem only for upgrading through an analog phone line Connection Method with SBX I P To use the database Up Down SBX IP software needed to transfer system data you will need to select one of the following connection methods Serial Connection SBX IP MBU software can be updated through RS 232C interface in a PC TCP Connection SBX IP M
106. nection with the SBX IP System 9 17 Commands Menu 9 28 Executing Commands 9 29 Functions of Commands 9 31 View Menu s2ee er ee eee rene tanen ona ian i n a 9 46 Toolbar Sub menu 9 46 Command Bar Sub menu 9 47 Input Box Bar Sub menu 9 47 Clear New Sub Menu 9 47 Help MENU Ssss hese nce kee kde ee ae Ree 9 48 About SBX Remote Diagnostic Tool Sub menu 9 48 Data Display Area 9 49 Data Display Functions 9 49 Automatic Data Storing Functions 9 50 VoIB Maintenance 9 51 Release 3 5 YI vertical SBX IP Installation Guide June 2010 Contents TOC 6 Chapter 10 Troubleshooting Symptons and Solutions 10 1 Appendix A System Setup Quick Reference Quick Start lt SS 2e ec Senor a sai erere ese a i nie ae A 1 To initialize the system database A 1 To set the KSU admin password A 1 To set the KSU LAN port IP address A 1 Default passwords 7 7 7 A 2 RS 232 port settings A 2 Default IP address A 2 Index Release 3 5 Y verTICAL SBX IP Inst
107. new PRI board and two 2 DTIB 16 boards using PC Admin Configure Boards 1 Go to Pre Programmed gt Configuration PGM 101 103 2 Right click in slot 3 and choose Select Board STA DTIB16 3 Right click in slot 4 and choose Select Board STA DTIB16 4 Right click in slot 6 and choose Select Board COL PRIB BEFORE naran Fae Toch Optom LOKUMI hemp oni EE we Man i Aroren o Me Nene Petey fer tS bE fem aN o POA 10I mar sama O Me hap owai C ia biona PA SDD a Serterng PPa t 10 C P Sette on C teed atatt O Baw tee Agaa Ore Base Prog ae O Ste bee oo we ter Gore DLA Sete Rae Poop ow ondeqes at nerd O tem tert Otero EIG IP POM frog mere hain Geta Pe ee pa Prd Ct ee O Secreta Sever aw COPACI oe Release 3 5 W verticat SBX IP Installation Guide June 2010 Loading a 2 5 Database into a 3 0 System 7 11 Chapter 7 Using Database Upload Download Crip marn eD nbere Ar AO 109 P atirga Boet amtar a CO Ure Bene Prag en Sovter Bee Prog an tor Gop See ee eee eenee oe a MA Ses er Merrpage Orpa POAT Lupe Rarere imisa panam POMO IO uaa Saco Release 3 5 vertical SBX IP Installation Guide June 2010 Loading a 2 5 Database into a 3 0 System 7 12 Chapter 7 Using Database Upload Download Configure Logical Assignments 1 Inthe board Configuration window PGM 101 103 shown a
108. nstallation Guide June 2010 Commands Menu 9 31 Chapter 9 Remote Diagnostics Functions of Commands Commands provided by the SBX IP system are Monitor Commands are available when you log on using jennie as the password Help menu t b xx Set Board Trace t cjelh t s cld t v xxx alr Set Device Trace td Delete Trace Info tp Show Trace Setup Info d addr1 addr2 Dump Memory m addr xx Modify Memory s HHH STA Status c H COL Status v HHH VMIB Status HHH Logical STA Status pvs Print Port Assign gsxd dump all GSXD dump x Exit monitor Release 3 5 W7 vertica SBX IP Installation Guide June 2010 Commands Menu 9 32 Chapter 9 Remote Diagnostics Remote Commands are available when you log on using brandy as the password Help Menu bc Display Board Configuration Table bl B channel Listening bs View Board Status dbdedr Display Diagnostic Result hd Display HDLC Status log view clear Log view or clear reboot Remote System Reset setsw oos nor Set Service Switch ta allperiodatdcallsum Traffic Analysis ts Display Time slot Assigment up Software Upgrade ve sua VMIB Annc Usr Greeting Clear ws WTIB Statistics x Exit Command Release 3 5 W7 vertical SBX IP Installation Guide June 2010 Commands Menu 9 33 Chapter 9 Remote Diagnostics The database command detail information is as follows db cc Configur
109. ogically Set the mode to REMOTE Press until the display shows MODE R L REMOTE CHANGE Press Hold Save to store the setting as REMOTE 5 Press the Volume until DHCP appears NOTE If IP Addressing is assigned via DHCP this should be enabled If IP Addressing is Static this should be disabled Release 3 5 W7 vertica SBX IP Installation Guide June 2010 IP Phones on the SBX IP 5 21 11 Chapter 5 Terminal Connection and Wiring Method Press until the display shows the correct state Press Hold Save to retain the entry Press the Volume until MFIM IP ADDRESS DOT appears This is the VoIB IP Address Field MFIM VoIB Enter the IP Address on the dial pad Press the to enter a dot For example to enter 192 168 1 10 dial 192 168 1 10 Press Hold Save to retain the entry MFIM IP ADDRESS DOT XXX XXX XXX XXX The VoIB IP Address Press the Volume until ROUTER IP ADDRESS DOT appears This is the Default Gateway IP Address Field If IP Addressing is being assigned you won t need to program this field If IP Addressing is statically assigned enter the IP Address of the Default Gateway and press Hold Save ROUTER IP ADDRESS DOT XXX XXX XXX XXX Default Gateway IP Address Press the Volume until PHONE NET MASK DOT appears This is the Subnet Mask associated with the IP Address of the phone If IP Addressing is being dynamically assigned you won t need to program
110. on This is an alternative to PCAdmin programming shown in the preceding section Disregard this section if you have configured the IP phone using PCAdmin 1 Enter KSU programming from the digital attendant phone Press PGM Dial 103 Logical Slot Assign Press Flex Button 2 STA What to enter will depend on what cards are installed If there are two 3x8 Expansion cards installed the display will show 01 02 Dial 01 02 99 to assign station ports to the VoIB 6 Click Save arf oD Release 3 5 XW verTICAL SBX IP Installation Guide June 2010 IP Phones on the SBX IP 5 23 Chapter 5 Terminal Connection and Wiring Method Assign I P Address to the Vol B 2 ON Oo Pw NS a Press PGM Dial 340 VoIB Attributes Press Flex Button 1 IP ADDR Dial the IP Address e g 192 168 1 10 Dial 192168010010 Click Save Press Flex Button 2 Gateway ADDR Mandatory Dial the default Gateway for the VoIB ex for 192 168 1 1 dial 192168001001 Click Save Press Flex Button 3 Subnet Mask Dial the Subnet Mask ex for 255 255 255 0 dial 255255255000 Click Save Vol B Slot Port Usage Assignment SO O01 AT O ON 00 Na Press PGM Dial 380 VoIB Slot Assignment Press Flex Button VoIB Slot Dial 10 Slot Number to Program Click Save Press Flex button 2 RSG IP channel Assign Dial 10 Slot Number Dial 4 or number of channels to reserve for IP Phones Click Save Vol
111. on CN5 MBU Connection MJ1 Network RJ 45 Cable Connection LED SPECIFICATION LED1 yellow Channel1 seize indication LED ON Busy OFF Idle LED2 yellow Channel2 seize indication LED ON Busy OFF Idle LEDS yellow Channel seize indication LED ON Busy OFF Idle LED4 yellow Channel4 seize indication LED ON Busy OFF Idle LED5 yellow Channel5 seize indication LED ON Busy OFF Idle LED6 yellow Channel6 seize indication LED ON Busy OFF Idle LED7 yellow Channel7 seize indication LED ON Busy OFF Idle LED8 yellow Channel8 seize indication LED ON Busy OFF Idle LED9 red VOIU DSP operation status LED ON Normal OFF Fail LED10 red VoIB DSP operation status LED ON Normal OFF Fail LED11 DSP HINT interrupt LED ON Active OFF Idle MJ1 LD2 yellow Speed Status LED OFF 10Mbps MJ1 LD1 green orange Link Status LED ON Link Flashing Data Transfer Release 3 5 W7 vertica SBX IP Installation Guide June 2010 Other Board Installations optional 4 20 Chapter 4 Board Installation Pin assignment Table 4 19 MJ3 Pin Assignment LAN CONNECTOR PIN NUMBER SIGNAL NAME FUNCTION RJ45 8 1 4 5 7 8 RESERVED 1 TX Transmit Data T vo 2 TX Transmit Data E 3 RX Receive Data 6 RX Receive Data NOTE 10BASE T runs on Category 5 UTP or higher VOIU Internet protocol unit 4ch The VOIU can be optionally installed on the VoIB It pro
112. onnect using E9 Intel R PR07100 VE Network Conne ee This connection uses the following items Install Urinstall Properties r Description Transmission Control Protocol Internet Protocol The default wide area network protocol that provides communication across diverse interconnected networks I Show icon in notification area when connected M Notify me when this connection has limited or no connectivity 8 Under the Advanced tab click Speed amp Duplex 9 Select 10 Mb Half Release 3 5 A verticat SBX IP Installation Guide June 2010 Connection Menu 9 22 10 Click OK Hei Intel R PRO 100 VE Network C Device type Network ad Manufacturer Intel Device usage Use this device enable Chapter 9 Remote Diagnostics The following properties are avaiable for this network adapter Chek the property you want to change on the left and then select its value on the right Property Value Rien Lacan a held Auto Detect gt japtive Transmit Thres 100Mbps Ful Duplex Coalesce Buffers 100Mbps Half Duplex 10Mbps Halt Duplex Log Link State Evert Offload TCP Segmentation PCI Bus Efficiency QoS Packet Tagging Receive Descriptors Retransmit Inter Frame Spacing Transmit Descriptors x 11 Click OK again to close the Connection Properties dialog Release 3 5 XY vertical SBX IP Installation Guide June 2010 Connection Menu 9 23 Chapter 9 Remote Diagnostics To te
113. owing steps 1 Press the HOLD SAVE button when all changes have been entered to store the data permanently 2 Ifall data was entered correctly a confirmation tone will sound when pressing the HOLD SAVE button If there were any errors in the entering of data an error tone will sound and data will not be stored in the permanent memory Resetting the System To reset the system perform the following Enter PGM 450 then FLEX 15 then press the HOLD SAVE button Release 3 5 XA vertical SBX IP Installation Guide June 2010 Basic Programming 6 6 Chapter 6 Starting the SBX IP System Pre Programming Location PGM Nation Code and Site Name PGM 100 NOTE To modify Nation Code the 4th pole of the DIP switch SW1 on the MBU must be turned ON NOTE SBX IP supports only English language and prompts Nation Code To program the Nation Code perform the following steps 1 Press the TRANS PGM button PGM number 100 then FLEX1 1 Nation Code for United States 2 Press the HOLD SAVE button to accept the change 3 Reset the SBX IP to initialize the Database for Nation 4 Set the 4th pole SW1 of the MBU OFF to protect programmed features Site Name 1 Press the TRANS PGM button Enter Site Name use the following DKT Map Max 23 characters allowed then press FLEX 2 2 Press the HOLD SAVE button to accept the change Blank gt 1 2 3 Release 3 5 XA verTI
114. pDo amp Database Up Down Selecton Upload To PLIK C Download From ipLDK Select the System Upload To IpLOK Download From ipLD ipLDK 60 Connection Type as TCP Connection Modem Connection C Serial Connection Cancel Release 3 5 XW verTICAL SBX IP Installation Guide June 2010 Installation 7 3 Chapter 7 Using Database Upload Download User I nformation Dialog After selecting the desired upload download and connection types there are several configuration requirements that need to be set including Admin Password Database File usr etc in the User Information Dialog These differ according to the selected connection type Up Download by Serial Connection User Information DBUpDown ipLDK 60 System Remote Site Info System ipLDK 60 Destination No gt Admin Password ee SerialPort Com2 BaudRate 19200 Download DB File DAPcappLDK New PCAdminProwWata Browse NOTE It is strongly recommended that you reset the system after uploading any DB The transferring baud rates of the PC and the COM port in the SBX IP system must be identical SBX IP system baud rate can be changed in PGM 174 If you set the transferring baud rate of the PC and SBX IP system to 57600 bps some stations display incorrect characters in their LCD or the SBX IP system may be unstable Although 57600bps is the fastest for upgrading slower rates 19200bps and 9600bps are available in case the
115. pushing the Check button can check the validity Check Button Resets the SBX IP system after successfully uploading database It is strongly recommended that you reset the SBX IP system after uploading any type of database 2 Press the Next button to go to the next step Release 3 5 W7 vertica SBX IP Installation Guide June 2010 Starting Database File Upload Download 7 6 Chapter 7 Using Database Upload Download Starting Database File Upload Download After setting the detailed configuration for the selected connection type you are ready to start the SBX IP DB Upload Download Choose one of the following e Start Database transfer process will start NOTE If you press the Start button at this point all other buttons except the Monitor button will be disabled and the ongoing progress will be displayed in the Monitor Trace window In amodem connection after pressing the Start button you have to select the details for the modem interface in the PC Press OK to get started e Back Go to the previous step e Monitor Monitor Trace window e Quit Program will be terminated Monitor Trace DBUpDown ipLDK 60 Copyright C 2006 LG Nortel Co Ltd Cancel Progress amp Information DBUpDown ipLDK 60 OOR User Info Download DB D Pcapp LOKINew PCAdminPro dataiNT2 IP Address 160 150 131 164 System Info System ipLDK 60 ver Unknown Status BEGINNING Retry 0
116. re are problems as previously described using the faster rate 1 Enter the following entries for Serial connection e Serial Port Serial port No in PC connected to SBX IP COM port e Baud Rate Choose the transferring baud rate see Note below Admin Password If a password is needed to upload download MBU s w DB e Database File The database file to be uploaded downloaded e Check Button Resets the system after successfully uploading the database 2 Press the Next button Release 3 5 XA vertical SBX IP Installation Guide June 2010 Installation 7 4 Chapter 7 Using Database Upload Download Up Download by TCP Connection NOTE Assign the SBX IP system IP address before you attempt TCP connection You can program the SBX IP system IP address in PGM 108 User Information DBUpDown ipLDK 60 System Remote Site Info SAM ipLDK 60 IP Address 150 150 131 164 Admin Password i SerialPort gt Baud Rate Download DB File DPcappiLDKNew PCAdminProwWata Browse 1 Enter the following for TCP connection e IP Address P address of the destination SBX IP system see note e Admin Password lf the SBX IP requires a password to upload download MBU software database e Database File The database file to be uploaded downloaded e Check Button Resets the SBX IP system after uploading database successfully It is strongly recommended that you reset the SBX IP system after up
117. re than one thousand 1000 phone numbers be stored in this file for optimum performance However Remote Diagnostics does not check and limit the number of phone numbers Therefore you may want to manually monitor this file and use the deletion procedure shown above to delete any unnecessary numbers to keep the file below its maximum capacity Release 3 5 XA vertical SBX IP Installation Guide June 2010 Connection Menu 9 15 Chapter 9 Remote Diagnostics To make a modem call using the Phone Number List 1 Inthe Phone Number List Box click the name associated with the phone number you want to dial Hint You can also double click on this item then skip to step 3 without clicking the Call button 2 Click the Call button in the Phone Number dialog A Call Information Message Box appears 3 Click OK to start dialing or Click the Cancel button to stop the call To make a modem call with the Speed Call button Speed Call Phone Number CE Carcel 1 Click the Speed Call button in the Phone Number dialog A Speed Call dialog appears 2 Enter the phone number in the Phone Number field NOTE Only Dialable Characters can be used see page 9 16 3 Click OK 4 The Call Information Message Box appears 5 Click OK to start dialing or Click the Cancel button to stop the call Release 3 5 XA vertica SBX IP Installation Guide June 2010 Connection Menu 9 16 Chapter 9 Remote Diagnostics
118. rform the following steps e Before inserting the board remove the dummy slot as shown in 1 of Figure 4 1 e Hold the board as shown in 2 of Figure 4 1 and carefully insert the board in the direction of the arrow so that the board securely engages with the connector CN2 on the main board as shown in 3 Figure 4 1 Board Installation Release 3 5 XA verTICAL SBX IP Installation Guide June 2010 Basic Board Installations 4 2 Chapter 4 Board Installation Basic Board Installations Main Board Unit p n 4000 00 The MBU controls the communication between the peripheral interfaces supervises all resources in the system controls the gain adjustment of the PCM signal generates the system tones and manages system call processing CN2 3x8 Expansion CN9 10 CN14 VOIB EE CN4 MODU Lir 3 Si CN5 VMIB CN1 To EKSU i a SW2 should be turned gt N7 PSU connection ON before the system installation to protect CN6 JTAG system data in the case i of power failure ETA The Default is all ON SW3 System reset button Figure 4 2 MBU Main Board Unit p n 4000 03 This MBU performs all the same functions as the MBU shown above This unit was modified to accommodate expanded capabilities such as the T1 PRI board and the 3x8 Expansion board Also this unit has been pre loaded with the 3 0 software or higher Release 3 5 W vertical SBX IP Installation Guide June 2010 Basic Board
119. rom the Commands menu or click the Help Message Command Bar button Or In the SBX IP Command Edit Box input then click Enter Or In the Remote Command Combo Box select Help Message then click Execute Diagnostic Configuration Constraint db cc This command shows whether or not the current configuration meets the configuration constraints Diagnostic Preprogrammed Fault db pf This command shows preprogrammed faults It verifies whether or not the admin programmed data is different from the boards that are installed in the system In addition it prints a warning message when differences are detected Diagnostic Time slot Conflict db ts sicf This command provides information regarding the time slot assignment table and time slot assignment conflict status In the case of PRIB channel 31 32 should be assigned to the same time slot of channel 1 Command options are sl time slot assignment table cf time slot conflict Release 3 5 XA vertica SBX IP Installation Guide June 2010 Commands Menu 9 44 Chapter 9 Remote Diagnostics Diagnostic highway Test db ht This command tests PCM highways using one DKT and one DTMF receiver If a slot number dtmf receiver duration time and highway number have been assigned Remote Diagnostics tests 48 time slots in the specified highway NOTE The first DKT of the assigned slot is used for the test The DKT is connected to time slots successively an
120. rrectly Be sure replacement batteries are the same as or equivalent to those recommended by the manufacturer Dispose of used batteries according to the manufacturer s instructions Release 3 5 XA vertical SBX IP Installation Guide June 2010 3 9 Chapter 3 KSU Installation KSU Installation KSU Mounting Wall Mounting 1 Install three 3 anchor plugs into the wall using the mounting template included for accurate placement as shown in 1 3 of Figure 3 5 2 Attach the mounting template with the three 3 screws included to the three 3 anchor plugs 4 of Figure 3 5 3 Hook the KSU onto the screws making sure that the system slides down securely as shown in Figure 3 6 Mounting Template a 1O wv Top F ai uoa Tevet ar E A p lt Pai Figure 3 5 Mounting Template Release 3 5 W verTICAL SBX IP Installation Guide June 2010 KSU Installation 3 10 Chapter 3 KSU Installation Figure 3 6 Wall Mounting the KSU Release 3 5 XA vertical SBX IP Installation Guide June 2010 3 11 Chapter 3 KSU Installation KSU Installation Desktop Mounting To use the SBX IP system on top of a desk or other flat surface use the following procedure 1 To attach the rubber feet to the bottom of the SBX IP system as shown in Figure 3 7 first remove the protective sticker from the rubber feet 2 After attaching the rubber feet to the BKSU and EKSU firmly mount the EK
121. s three 3 on hook connection paths for CID SMS BOARD LINE CONNECTOR DESCRIPTION CABLE TYPE 3x8 Expansion 3 CO amp 8 SLT or 8 DKT RJ11 3 CO Line and DKT 4 wire 8 Hybrid Interface CO SLT 2 wire STAG STAI0 STAT STAI2 STAS3 STAI STA15 STAI6 To DKT or SLT 3x8 Expansion Board To CO line Figure 4 6 3x8 Expansion Board Release 3 5 XA vertical SBX IP Installation Guide June 2010 CO Line and Extension Boards 4 13 Chapter 4 Board Installation Modular J ack MJ 1 MJ 2 Pin Assignment Table 4 17 3x8 Expansion Board MJ1 1 2 3 CONNECTOR PIN NUMBER SIGNAL NAME 1 2 n a RII A 3 4 CO T CO R 5 6 n a 1 6 Table 4 18 3x8 Expansion Board MJ2 1 2 3 4 5 6 7 8 CONNECTOR PIN NUMBER SIGNAL NAME 1 n a RUT BA 2 DKT T 3 4 SLT T SLT R 1 8 5 DKT R 6 n a 3x16 Expansion Board 3 CO Line and 16 Digital IMPORTANT The 3x16 Expansion Board can ONLY be installed on the modified MBU p n 4000 03 or EMBU p n 4002 03 The 3x16 Expansion Board can be optionally installed on the CN2 connector of the modified MBU or EMBU and provides three 3 CO PBX Loop Start CO Line interfaces that support Pulse DTMF signaling Each interface contains ring and loop current circuits A D and D A conversions as well as pulse signaling circuitry This board also provides 16 Digital ports 16 DKT interfaces and can detect
122. s to complete gt ies By AA F i Emen eotia O O O OOOO OOOO y y e Image File Upload image Name uClinux for SBX320 TIPRIB 5 If upgrading is finished successfully the T1 PRI board starts to reset automatically Update Flash image Name uCiinux for S8X320 TIPRS Upgrading image 1249122 bytes successi TIPRI board is going to be reset automatically Release 3 5 XW vertical SBX IP Installation Guide June 2010 T1 PRI Firmware Upgrade 8 18 Chapter 8 Upgrade Process Release 3 5 W7 vertical SBX IP Installation Guide June 2010 Chapter 9 Remote Diagnostics The SBX IP Remote Diagnostic Tool is a MS Windows application program that may be used with PC Admin program Remote Diagnostics is used for diagnosing problems of the SBX IP system and also maintaining the system from a remote site Remote Diagnostics can send and receive the results of diagnostic commands of the SBX IP system such as GSXD test Board configuration Software reset count Station status CO status Station recovery CO recovery Version display Help message and Log out Introduction Hardware Software Minimum Requirements The system minimum requirements for using Remote Diagnostics are as follows SBX IP e Serial Port installed on MPB as a basic option e LAN Port installed on MPB for LAN connection e Unique IP Address assigned for LAN connection e MODU installed on MPB e Pentium Celeron 233MHz CP
123. should be 1 4 02 100 147 No The station number can be changed up to 799 03 100 147 No 04 700 747 No 05 200 247 No 06 21 68 No 07 100 147 No 08 100 147 No The station number can be changed up to 999 Release 3 5 W7 vertical SBX IP Installation Guide June 2010 Basic Programming 6 11 Chapter 6 Starting the SBX IP System Flexible Numbering Plan PGM 105 To set the Flexible Numbering Plan perform the following steps 1 Press the TRANS PGM button 105 2 Enter the station range dial the Start and End numbers as described in the table 3 Press the HOLD SAVE button to accept the changes Table 6 4 Numbering Plan Detail STATION NUMBERS 000 001 002 003 100 101 102 103 DESCRIPTION TRANS PGM 105 000 001 002 003 100 101 102 103 Station Number Assign Four station numbers correspond to the four 4 port numbers The station number length is in the range of two 2 digits through four 4 digits There are two methods for changing the station number Dial two station numbers Dial the range of the start and end station numbers The LCD will show the dialed range value Press the HOLD SAVE button to accept the change All LEDs of BTNs will be extinguished Press one of FLEX 1 4 Each FLEX button 1 4 is assigned to a corresponding station number 1 4 on the current LCD The LED of the pressed Flexible button will show steady light Dial the new sta
124. st the direct connection using the ping command 1 From Windows go to Start gt Run 2 Enter the following CMD 3 Click OK 4 Atthe command prompt enter the following ping 192 168 1 1 5 Press Enter Return You should see a Op 21x Type the name of a program folder document or Internet resource and Windows will open it For you en cmd Cancel Browse result like the one shown below iC gt ping 192 168 1 1 Pinging 192 168 1 1 with 32 hytes of data Reply from 192 16 Reply from 197 Reply from Reply from statistics for 192 Packets Sent 4 Ping Approx imate round trip t Nininum ims Max bytes Lever ims tine 3me tine 1m tine Lme t ine 2me bytes 32 hytes 32 bytes 32 168 1 1 leceived 4 Lost ines in milli Hverage Release 3 5 W7 vertica SBX IP Installation Guide June 2010 Connection Menu 9 24 Chapter 9 Remote Diagnostics Connection To KSU Over a LAN Switch 1 Plug the KSU s LAN port into the LAN switch via a Category 5E or higher straight through patch cable 2 Change the KSU to match the LAN addressing scheme using PGM 108 or Set the PC s LAN port to the following settings IP address 192 168 1 2 Subnet Mask 255 255 255 0 Default Gateway leave blank NOTE The BKSU s default IP address is 192 168 1 1 NOTE Modify settings as appropriate for the specific local network LAN switch CAT5E
125. t Sensitivity ITEM DESCRIPTION SPECIFICATION DTMF Dialing Frequency Deviation Less than 1 8 Signal Rise Time 5ms Tone Duration on time Min 50 ms Normally 100 ms Inter digit Time Min 30 ms Normally 100 ms Pulse Dialing Pulse Rate 10 PPS Break Make Ratio 60 40 or 66 33 30Vrms 16 55Hz Ring Signal 75Vrms 25Hz Switching Device Custom Mixed Signal ASIC Device Dimensions and Weight ITEM HEIGHT WIDTH DEPTH WEIGHT mm in kg Ibs KSU EKSU Cabinet 288 11 34 339 13 35 85 3 35 1 80 3 9 IP Keyset IP7008D 114 4 49 202 7 95 175 6 89 0 73 1 6 IP Keyset IP7024D 124 4 88 268 10 55 203 7 99 0 95 2 1 IP Keyset IP7024LD 147 5 79 268 10 55 243 9 57 1 03 2 3 Environmental Specifications ITEM Operating Environment DESCRIPTION SPECIFICATION Temperature 0 C 40 C Humidity 0 80 non condensing Release 3 5 XA vertica SBX IP Installation Guide June 2010 System Specification Tables 2 8 Electrical Specifications Chapter 2 System Overview ITEM BatteryBackup External DESCRIPTION SPECIFICATION Input Voltage 24 Volt DC 12VDC x 2ea Battery Fuse 5 0A 250Volt AC Charging Current Max 200mA Battery Load Current Max 3A BKSU only Max 6A BKSU EKSU CPU ARM7 TDMI core 32bit 50MHz External Paging Port OdBm 6000hm External R
126. te 2 H E RSG IP PHONE Programming f amp VOIB Slot for RSG IP PGM380 RSG IP Attributes I PGM382 pe 5 IP Phone Attributes PGM386 TRSGR penne ba RSG Tx Gain List PGM397 m Nation Specific 16 Double click on bin 1 row 1 Release 3 5 XA vertical SBX IP Installation Guide June 2010 IP Phones on the SBX IP 5 19 Chapter 5 Terminal Connection and Wiring Method 17 Enter the MAC address which you will find labeled on the bottom of the IP phone then click Update IP Phone Attributes PGM386 SBehesh Clove Ino MAC Address IP Address Port View Port Num 00 00 00 00 00 00 0 0 0 0 0 F 00 00 00 00 00 00 0 0 0 0 0 3 00 00 00 00 00 00 0 0 0 0 0 4 00 00 00 00 00 00 0 0 0 0 0 S 00 00 00 00 00 00 0 0 0 0 0 00 00 00 00 00 00 0 0 0 0 0 7 00 00 00 00 00 00 0 0 0 0 0 8 00 00 00 00 00 00 4 Update Tool area here ji Bin No MAC 1 Result IP Phone Attributes PGM386 SReftesh Chose 1 0 0 0 0 z2 0 0 0 0 _3 00 00 00 00 00 00 0 0 0 0 4 00 00 00 00 00 00 0 0 0 0 I S 00 00 00 00 00 00 0 0 0 0 NOTE Be sure to include the colons in the MAC address You do not need to program the other data values in PGM 386 for IP7000 remote phones The ID and Password values will be used when you are configuring a Nomad SP Soft Phone Release 3 5 WY VERTICAL SBX IP Installation Guide June 2010 IP Phones on the SBX IP 5 20 Chapter 5 Terminal Connection and Wiring Metho
127. ted Monitor Trace Upgrade ipLDK RD C TAs DER CoppeghtiC 2006 LG Norel Co Lid Canco Progress amp Information Upgrade ipLDK 60 Sys DER User Info File Name D Wiorking ApplicationEE JobtE tH Projeci 2 IP Address 150 150 131 164 System Info System ipLDK 60 ver Unknown Status BEGINNING Retry 0 File Transfer Total 2461771 Byte s Current 0 Byte s Progress Back Monitor Quit Release 3 5 XY vertica SBX IP Installation Guide June 2010 Starting Software Upgrade 8 7 Chapter 8 Upgrade Process Transferring Process File Transferring Upgrade ipLDK 60 System File Transferring Protocol Sending through LAN File Name D WorkingWApplicationT E Job W212 Project 2003 6 WNew File Size 2461771 bytes Status Send File Data TCP CPS 99157 CPS Elapsed T 00 00 01 Estimated T 00 00 24 e When the software file transfer is undergoing you can monitor the process In an ISDN connection you can see the transferring process in the Monitor Dialog window Serial Modem and TCP connection use Z Modem transfer protocol and the sending process appears in the Z Modem window NOTE Inversion 3 TCP connection doesn t use Z Modem transfer Completing Software Upload Before the upgrade is actually begun transfer of the files as previously described must be completed After successful completion of file transfer the Wait Dialog will be displayed Th
128. ter 9 Remote Diagnostics Procedure 1 As per the Conditions listed above select or change modem settings by using Control Panel as needed 2 Select the Modem Configure sub menu in the Connection menu The Modem Configuration dialog appears 3 Choose appropriate settings from the following Select Active Device Select a modem that is to be used for modem connection with the SBX IP system The setting value is stored and used the next time this procedure is executed e Configure button Set the detailed modem configurations The setting values are effective only during the current procedure and are not stored for the next execution These values do not affect the modem settings of MS Windows itself 4 Click OK Modem Connect Sub menu Modem Connect establishes modem connection using values from Modem Configuration see above Conditions If a connection failure occurs when improper installation of the modem turning off state of the modem busy state of the destination or various telecommunication problems that may occur during the session an error message is appears If an invalid unavailable or incomplete phone number is entered or the destination does not answer the connection is dropped after the time limit set for the Time out value in Modem Configure When making a modem connection a Call Status dialog window appears showing the status of the modem call The call status messages are sent from the modem
129. tey POM 6s Lotte hecene tsap CO Lee SDA amamni Lunas Lecees ee E EE SEE eee Release 3 5 W vertical SBX IP Installation Guide June 2010 Loading a 2 5 Database into a 3 0 System 7 19 Chapter 7 Using Database Upload Download 7 The final step is to enter PGM 231 and set the entries in the Flexible DID Table based on the specific installation type The example shows the default settings woe 10 300 to yoo io 9 10 w 100 10 100 400 00 cup am 0 f Meos fete 0O Tee PONT Uue haree imisa Paa DO Tame POMC Lue ecwes pe am mcr S Oe E 0 i O E Release 3 5 vertical SBX IP Installation Guide June 2010 Loading a 2 5 Database into a 3 0 System 7 20 Chapter 7 Using Database Upload Download Release 3 5 W7 vertical SBX IP Installation Guide June 2010 Chapter 8 Upgrade Process Software Upgrade The PC Admin program is used to upgrade KSU software Four connection types for PC Admin are available TCP Serial Web based for VoIB upgrade and Modem connection It is up to the user which connection method to use These 4 types slightly differ by configuration transfer speed and transferring protocol Minimum PC Requirement PC OS Windows 2000 or later e PC Memory 128 MB e PC Free Disk Space 10MB or higher larger than 20MB is recommended e PC Monitor Resolution VGA or higher PC Modem for analog phone lines only General analog dial up modem Connection Method with SB
130. the SBX IP system baud rate in PGM 174 2 Press Next button to go to the next step Release 3 5 W7 vertica SBX IP Installation Guide June 2010 Installation 8 4 Chapter 8 Upgrade Process Up Download by TCP Connection User Information Upgrade ipLDK 60 System Remote Site Info System ipLDK 60 IP Address 150 150 131 36 Admin Password Serial Port Saud Rate zi File Info Binary File D Wvorkingapplicaton FE Jomar Browse 1 Enter the following entries for TCP connection IP Address P address of the destination SBX IP system see note e Admin Password lf the SBX IP requires a password to update MBU software e Binary File The new software file data to be updated NOTE Assign SBX IP system IP address before you attempt to TCP connection You can program the SBX IP system IP address in PGM 108 2 Press Next button to go to the next step Release 3 5 XW verTICAL SBX IP Installation Guide June 2010 Installation 8 5 Chapter 8 Upgrade Process Upgrade by Modem Connection User Information Upgrade ipLDK 60 System Remote Site info System ipLDK 60 Dial No 26303623 Admin Password i SerialPot gt Baud Rate z File Info Binary File D Wvorkingapplication EJON Pr Browse 1 Set the following entries e Dial No analog telephone number of the destination SBX IP system see note e Admin Password lf SBX IP r
131. this Remote Diagnostics and the serial port of the PC succeeded This does not mean the connection between Remote Diagnostics and the SBX IP system succeeded Even though a serial port or modem connection is inadvertently disconnected or some other reason Remote Diagnostics does not detect this Instead a command is sent to the SBX IP system then a message box appears as if the call is unanswered If a modem connection is not established after a period of time that was set in Modem Configure as a time out value no further attempts are made to make a modem connection and an error message appears LAN Connection with the SBX IP System The SBX IP provides several methods for administering the system including via TCP IP using its included Ethernet port For the LAN connection between a PC and the SBX IP system there must be a physical connection to the local network with 10BaseT cable Vertical supports the following configuration methods for administering the system via the LAN port e Direct connection using a crossover UTP cable see below e Connection via Local Area Network using a straight UTP cable refer to Connection To KSU Over a LAN Switch on page 9 24 Direct Connection The following procedure shows how to make a direct connection to the KSU via crossover patch cable with no LAN switch 1 Set the PC s LAN port to the following settings e Speed 10 Mbps e Duplex Half e IP address 192 168 1 2 e S
132. this field If IP Addressing is statically assigned enter the IP Address of the Default Gateway and press Hold Save PHONE NET MASK DOT XXX XXX XXX XXX Subnet Mask Press the Volume until PHONE IP ADDRESS DOT appears This is the station IP Address Field If IP Addressing is being dynamically assigned you won t need to program this field If IP Addressing is statically assigned enter the IP Address of the station and press Hold Save PHONE IP ASSIGNED DOT XXX XXX XXX XXX Station IP Address When these fields have been completed press the Speaker button to reboot the IP Phone The phone will contact the VoIP card and register to the system It receives its station number assignment from the KSU Release 3 5 AX vertICAL SBX IP Installation Guide June 2010 IP Phones on the SBX IP 5 22 Chapter 5 Terminal Connection and Wiring Method In this example the IP address and station number information appears after two IP phones have registered to the system IP Phone Attributes PGM386 Refresh Close jin No MAC Address IP Address Port View Port Num NAT IP Address 1 00 40 54 13 95 09 192 168 1 5 108 5588 192 168 1 5 2 00 40 54 13 95 04 172 19 5 39 109 5583 172 19 5 39 Ti 00 00 00 00 00 00 0 0 0 0 0 0 0 0 0 4 00 00 00 00 00 00 0 0 0 0 0 0 0 0 0 c AAA Anan An naan n nanan 13 Test the IP phone by dialing an extension number Programming Vol P card settings from a digital stati
133. tion number i e the port number of the station So even if the station number was changed from 102 to 702 the physical station number is not changed mon gt t ceh s002 Monitor Dump Memory This command dumps memory between the two addresses which are in hexadecimal format IMPORTANT Ifyou omit one of the two address ranges memory is dumped from the specified until Ctrl C is pressed Monitor Modify Memory This command modifies memory from the from the specified until Ctrl C is pressed Release 3 5 W7 vertica SBX IP Installation Guide June 2010 Commands Menu 9 35 Chapter 9 Remote Diagnostics Monitor COL Status This command is used to show the status of a CO line connected to the SBX IP system Conditions This command can be executed when Remote Diagnostics is connected to the SBX IP system If the OK button is clicked without entering a value in the Enter Command Argument dialog box a message appears to indicate Empty field is not allowed You can cancel the command by clicking the X button on the top right side of the Enter Command Argument dialog box The argument is limited to 6 characters The argument uses a physical port number that starts from 1 If a non numeric value is entered the SBX IP system uses the first port number If an invalid value or value that is too large is entered the SBX IP system handles the error Procedure Select the CO Status sub menu in Commands men
134. tion number and press the HOLD SAVE button to accept change or press another Flexible button to assign a station number to other stations without saving To change the next four 4 station numbers then press w button If you want to change previous four 4 station numbers then press A button To delete all station numbers press the SPEED button and press the HOLD SAVE button all station numbers will be cleared 000 001 002 003 100 400 102 103 Press the HOLD SAVE button to save changes to the database permanently Ex Press FLEX 2 dial 400 and press HOLD SAVE button Release 3 5 W7 vertTICAL SBX IP Installation Guide June 2010 Basic Programming 6 12 Flexible Numbering Plan PGM 106 107 amp 109 To program Flexible Numbering using PGM 106 perform the following steps Chapter 6 Starting the SBX IP System 1 Press the TRANS PGM button 106 2 Enter the desired code refer to the following table 3 Press the HOLD SAVE button to accept changes Table 6 5 Flexible Numbering Plan PGM 106 FLEX ITEM DEFAULT VALUE 1 Station Group Pilot Number Range 620 629 2 Internal Page Zone Number Range 501 510 3 Internal All Call Page 543 4 Meet Me Page 544 5 External Page Zone 545 6 All Call Page Internal External 549 7 SMDR Account Code 550 8 Flash Command to CO Line 551 9 Last Number Redial L
135. tly e Dispose of used batteries according to manufacturer s instructions and or local government regulations e After the system powers up and initializes the 4th pole of SW1 should be set to the OFF to position to protect the features being programmed in Admin Programming Release 3 5 W7 vertica SBX IP Installation Guide June 2010 Basic Board Installations 4 7 SBX 25 Pair I nstallation Cable Pinouts Chapter 4 Board Installation 3X8 HYBRID CARD Modular Connector Pin 25 Pair Cable BKSU FUNCTION FUNCTION RJ 11 Connector Pins Pin3 WHITE BLUE ni Sod Pin 4 BLUE WHITE Pin 3 WHITE IORANGE co2 Pin 4 ORANGE WHITE coz 1234656 Pin 3 WHITE GREEN Pin 4 GREENMWHITE coa Ga Pin 3 WHITE BROWN ALARM SLT 100 Pin 4 BROWNMWHITE ALARM SLT 100 Pin 2 WHITE SLATE DKT 100 DKT 100 Pin 5 SLATE WHITE DKT 100 DKT 100 Pin 3 RED BLUE SLT 101 SLT 101 Pin 4 BLUE RED SLT 101 SLT 101 Pin 2 RED ORANGE DKT 101 DKT 101 Pin 5 ORANGE RED DKT 101 DKT 101 Pin 3 RED GREEN SLT 102 SLT 102 Pin 4 GREEN RED SLT 102 SLT 102 Pin 2 RED BROWN DKT 102 DKT 102 Pin 5 BROWN RED DKT 102 DKT 102 Pin 3 RED SLATE SLT 103 SLT 103 ia Pin 4 SLATE RED SLT 103 SLT 103 Pin 2 BLACK BLUE DKT 103 DKT 103 Pin 5 BLUE BLACK DKT 103 DKT 103 Pin 3 BLACK ORANGE SLT 104 SLT 104 Pin 4 ORANGE BLACK SLT 104 SLT 104 Pin 2 BLACK GREEN DKT 104 DKT 104 Pin5 GREENIBLACK DKT 104 DKT 104 Pin 3 BLACK BROWN SLT 105 SLT 105 Pin 4 BROWNIBLACK SLT 105 SLT 105 P
136. tomatically saves the displayed data into a data file and clears the Data Display Area At that point any data still coming in is displayed And the process repeats again until the all of the data is complete The maximum number of lines of data is system dependant If the PC is using smaller fonts more lines will be displayed The name of the file that is saved when 2 000 lines of data is exceeded as described above has the format of Thhmmss dat hh current hour mm current minute as current second The file is saved in the same directory as the one where Remote Diagnostics is installed You can open this file by using the Open sub menu or the Open tool button It is possible for data to be lost during the automatic data storing function This happens especially when the data transfer rate is high while the performance of the PC is low or the PC is performing other background tasks such as printing It may be that the first line of data displayed after automatic data storing may have a broken format IMPORTANT Ifthe performance of the PC is not optimal some scrolled data may not have complete formatting If this happens refresh the area by using the scroll bar to scroll in the Data Display Area Release 3 5 W7 vertical SBX IP Installation Guide June 2010 VoIB Maintenance 9 51 Vol B Maintenance Chapter 9 Remote Diagnostics 1 Connect the serial port of the VoIB at a rate of 38400 bps then enter the
137. u or click CO Status Command Bar button O r In the Command Edit Box enter c Port Number then click the Enter button 0 r In Remote Command Combo Box select CO Status then click the Execute button Release 3 5 W7 vertica SBX IP Installation Guide June 2010 Commands Menu 9 36 Chapter 9 Remote Diagnostics For example to show the status of CO number 07 mon gt c 07 The following is an example of CO line status Slot0O ChanO StateO AscD255T255 Slot 00 Dev No 00 highway 00 Timeslot 2341cc RX_Sum Loc ffff TX_Sum Loc ffff UcdO Store0 SentO 22739c 00 00 00 ff 00 00 00 ff ff ff 05 ff ff ff 01 00 2273ac 00 ff ff ff ff 00 ff 00 00 00 00 00 00 00 00 00 2273bc 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 2273cc 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 2273dc 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 2273ec 80 00 00 10 ff ff 00 00 00 00 00 00 00 00 00 00 2273fc 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 22740c 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 22741c 00 00 00 00 07 00 00 00 00 00 00 00 00 00 00 00 22742c 00 00 ff 00 00 ff 00 ff 00 ff 64 ff 00 00 00 ff 22743c ff 00 00 00 00 ff ff 00 00 00 00 00 00 00 00 00 22744c 00 00 00 00 00 00 ff ff ff 00 ff 00 ff ff 00 ff 22745c 00 00 00 ff ff 00 ff ff ff ff ff 00 00 00 Release 3 5 W7 vertical SBX IP Installation Guide June 2010 Commands Menu 9 37 Chapter 9 Remote Diagnostics Monitor
138. ubnet Mask 255 255 255 0 e Default Gateway leave blank NOTE Once connected the PC may auto negotiate to 10 Mbps Half duplex to match the KSU In this case you don t need to make the speed and duplex settings shown above Release 3 5 A vertical SBX IP Installation Guide June 2010 Connection Menu 9 18 Chapter 9 Remote Diagnostics Continued on next page 2 Make sure that the KSU s LAN port is at its default configuration IP Address 192 168 1 1 3 Connect an Ethernet crossover cable directly between the PC and the KSU s LAN port as shown in Figure 9 1 KSU IP Address 192 168 1 1 PC IP Address 192 168 1 2 CAT5E crossover patch cable to Ethernet port on s m BKSU PC with Internet Explorer Figure 9 1 Direct Connection with Crossover Patch Cable Example Computer LAN Setup The following procedure for setting up uses the example of a typical Windows PC running Windows XP Professional 1 Open Network Connections 2 Right click the connection corresponding to the RJ 45 connection 3 Select Properties Release 3 5 XA vertical SBX IP Installation Guide June 2010 Connection Menu 9 19 Chapter 9 Remote Diagnostics Network Connections Ae ee ee oe N Qei O A ifin P O Foce y l Network Connections m My Documents E YQ My Computer D Loca Disk C amp Telerium03 iD D SS SmalErvempriseSystems 5 E Corral Paret Vertical VPN 9B Administrative Toole E Fon e
139. use the SBX IP system to operate improperly If an extension does not operate properly disconnect the telephone from the extension line and then reconnect or turn the system power OFF and then ON again Use twisted pair cable for connecting CO lines Release 3 5 W7 vertica SBX IP Installation Guide June 2010 KSU Installation 3 3 Chapter 3 KSU Installation KSU Installation Unpacking Open the packaging and verify the items shown in the following figure are included Key Service Unit Mounting template Power cord PPP 4 F P es Anchor plug Screw Fuse Relay connector Release 3 5 XW vertical SBX IP Installation Guide June 2010 KSU Installation 3 4 Chapter 3 KSU Installation KSU Exterior and Dimension The following diagram shows the exterior and dimensions of the KSU ww 887 Release 3 5 XA vertical SBX IP Installation Guide June 2010 KSU Installation 3 5 Chapter 3 KSU Installation Opening and Closing the Front Cover Opening the Front Cover 1 Open the cord cover and turn the screws counter clockwise to loosen as shown in Figure 3 1 2 Lift the front cover in the direction of the arrow as shown Figure 3 1 Opening the front cover Release 3 5 A ol VERTICAL SBX IP Installation Guide June 2010 KSU Installation 3 6 Chapter 3 KSU Installation Closing the Front Cover 1 Insert the front cover into the slot on the KSU as shown in Figure 3 2
140. vides four 4 VoIP channels 0 VOIB Figure 4 10 Installation of the VOIU Board Release 3 5 W7 vertical SBX IP Installation Guide June 2010 Other Board Installations optional 4 21 Chapter 4 Board Installation Voice Mail I nterface Board VMI B The Voice Mail Interface Board VMIB can be optionally installed on CN5 of the MBU It provides the capability for system announcements UCD announcements and user greetings Figure 4 11 Installation of the VMIB Board Table 4 20 Voicemail Specifications ITEM 2 hour VMIB 8 hour VMIB Channel 4 Channels 4 Channels Max Record Time Prompt 8 Min 10 Min System Greeting announcement 24 Min 40 Min User Record Time 99 Min 480 Min Max Number of User Voice Messages 800 800 Number of system greeting for all users in system 01 70 01 70 MBU SW1 4 and SW2 control the protection of recorded messages You can tell the 8 hour VMIB from the 2 hour VMIB by checking the label on the VMIB The 8 hour VMIB is labeled 4000 80 NOTE NOTE Release 3 5 AX vertICAL SBX IP Installation Guide June 2010 Other Board Installations optional 4 22 Chapter 4 Board Installation Release 3 5 W7 vertical SBX IP Installation Guide June 2010 Chapter 5 Terminal Connection and Wiring Method Terminal and Doorbox Models MODEL DESCRIPTION 7208D 8 button digital telephone 7224D 24 button digital telephone 48 button DSS
141. w Zealand 64 Y A R 967 Release 3 5 Y verTICAL SBX IP Installation Guide June 2010 Basic Programming 6 8 Board Assignment PGM 101 Chapter 6 Starting the SBX IP System To use a CO line an extension line and a board ensure that the code of these boards are registered on the system at PGM 101 When registering a board if the fourth pole of switch bank one SW1 of the MBU is ON the board is automatically registered into the system database After registering a new board to the system place the fourth pole of SW1 in the OFF position and perform a system reset While in the Admin programming mode 1 Press the TRANS PGM button PGM number 101 2 Enter slot number 2 digits 3 Press FLEX1 button 4 Enter Board Type code 2 digits 5 Press the HOLD SAVE button to accept the change Table 6 1 Board ID STA CODE COL CODE ETC CODE HYBRID 17 VoIB 41 VMIB 64 Table 6 2 Slot Definition SLOT NUMBER SLOT POSITION KINDS OF BOARDS 01 Hybrid on BKSU HYBRID 02 Optional extension board on BKSU HYBRID 03 Hybrid port on EKSU HYBRID 04 Optional extension board on EKSU HYBRID 05 LCOB on BKSU 06 T1 PRI 07 LCOB on EKSU 08 Optional LCOB on EKSU 09 VMIB on BKSU VMIB 10 VoIB on BKSU VoIB Release 3 5 W7 vertica SBX IP Installation Guide June 2010 Basic Programming 6 9 Chapter 6 Starting the SBX IP System SY w i

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