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User Manual - Howard Computers

1. IMPORTANT To avoid print quality problems DO NOT touch the shaded parts shown in the illustrations NOTE This step is only necessary when you are replacing the waste toner box for the first time and is not required for the replacement waste toner box The orange packing pieces are installed at the factory to protect your machine during shipment 144 Routine Maintenance Hold the blue handle of the waste toner box and remove the waste toner box from the machine IMPORTANT DO NOT reuse the waste toner box WARNING AX A e DO NOT put the waste toner box into a fire It could explode resulting in injuries e DO NOT use flammable substances any type of spray or an organic solvent liquid containing alcohol or ammonia to clean the inside or outside of the machine Doing so could cause a fire or electrical shock Instead use only a ary soft lint free cloth See the Product Safety Guide NOTE e Be sure to seal up the waste toner box tightly in an appropriate bag so that toner powder does not spill out of the waste toner box e Discard the used waste toner box according to local regulations keeping it separate from domestic waste If you have questions call your local
2. If there is paper in the paper tray make sure it is straight If the paper is curled straighten it Sometimes it is helpful to remove the paper turn the stack over and put it back in the paper tray Reduce the amount of paper in the paper tray and then try again Make sure that MP Tray mode is not selected in the printer driver Clean the paper pick up roller See Cleaning the paper pick up roller on page 164 189 Troubleshooting Paper handling difficulties continued Difficulties Suggestions The machine does not feed paper from the MP tray Make sure that MP Tray is selected in the printer driver Fan the paper well and put the paper tray back in the machine How do print on envelopes 1 Open the back cover 2 Pull down the two gray levers to the envelope position 3 When you have finished printing envelopes reset the two gray levers to their original positions and close the back cover See Printing on thick paper labels and envelopes from the MP tray on page 15 Load three envelopes at a time in the MP tray Your application must be set to print the envelope size you are using This is usually done in the Page Setup or Document Setup menu of your application See your application s manual for more information Network difficulties Difficulties Suggestions Cannot print over a network after completing the software installation When th
3. Improve Toner Fixing If you choose this setting the toner fixing capabilities may be improved If this selection does not provide enough improvement change the printer driver setting in Media Type to a thick setting NOTE This operation will increase the temperature of the machine s fusing process 73 Driver and Software E Sleep Time When the machine does not receive data for a certain period of time it enters Sleep mode In Sleep mode the machine acts as though it were turned off If you choose Printer Default the timeout setting will be reset to the specific time set at the factory this can be altered in the driver To change the Sleep Time select Manual and then type the time in the text box While the machine is in Sleep mode the LCD displays Sleep but the machine can still receive data Receiving a print job will wake up the machine to start printing E Other Print Options e Skip Blank Page If Skip Blank Page is selected the printer driver detects blank pages and excludes them from printing Color Settings Color Mode The following options are available in Color Matching mode Normal This is the Default color mode e Vivid The color of all elements are adjusted to become a more vivid color e None Improve Gray Color You can improve the image of a shaded area E Enhance Black Printing If a black graphic does not print correctly choose this setting 74 Driver and Software 2 sided Printing
4. Print Profile SN INROINISN IRIN ISIRCTSNTRTSRC SKK TS ISKRTRKR SRR ISRTRTSRKRTR 1 2 Manual 2 sided printing is not available with the BR Script printer driver for Windows Booklet is not available with the Macintosh printer driver and the BR Script printer driver for Macintosh 31 Driver and Software Windows Accessing the printer driver settings For Windows XP and Windows Server 2003 Click Start gt Printers and Faxes For Windows Vista and Windows Server 2008 Click the Start button gt Control Panel gt Hardware and Sound gt Printers For Windows 7 and Windows Server 2008 R2 Click the Start button gt Devices and Printers For Windows 8 and Windows Server 2012 Move your mouse to the lower right corner of your desktop When the menu bar appears click Settings gt Control Panel In the Hardware and Sound Hardware group click View devices and printers For Windows Server 2012 R2 Click Control Panel on the Start screen In the Hardware group click View devices and printers 2 Right click the Brother HL XXXX series icon where XXXX is your model name and select Printer properties Properties and Brother HL XXXX series if needed The printer properties dialog box appears Click the General tab and then click Preferences Printing Preferences To configure the tray settings click the Device Settings tab 32 Driver and Softw
5. Setting Lock On O Turn the lock panel settings On or Off by using the password Interface Select Auto USB Network Choose the interface to use If you select Auto the machine changes the interface to USB or Ethernet depending on which interface is receiving data Auto IF Time 1 2 3 4 5 99Sec You must set the time out period for the auto interface selection Input Buffer Level 1 2 3 4 7 Increases or decreases the input buffer capacity EA The factory settings are shown in Bold with an asterisk 92 General Information Print Menu Submenu Menu Selections Options Descriptions Emulation Auto HP LaserJet Chooses the emulation mode you BR Script 3 use Auto Continue On Off Select this setting if you want the machine to clear paper size errors Output Color Auto Color Mono Sets the output color Media Type Plain Paper Thick Paper Thicker Paper Thin Paper Recycled Paper Bond Paper Label Envelope Env Thick Env Thin Glossy Paper Sets the type of paper Paper A4 Letter JIS B5 Sets the size of paper B5 A5 A5 L A6 Executive Legal Folio 3X5 Com 10 onarch C5 DL Copies 1 2 999 Sets the number of printed pages Orientation Portrait Landscape This machine can print pages in portrait or landscape orientation Print Position
6. ceccceceeeeeeeeeeeeeeeeeeneenes 8 Loading paper in the multi purpose tray MP tray ce eeeeeeeee eects eeeeeeteeeeeeeeeaeeeeeeseeaaeeeeeneeeaaeees 12 2 SIDS DONUNA serierne iaren ii EE E REEE OEE EE EEEE AA 20 Guidelines for printing on both sides of the paper ccceeccceeeneeeeeeeeceaeeeeaeeeseaeeeeaaeeeseaeeeeeaeeeeaees 20 Automatic 2 sided PINN ssscceccssesccecesstvacecbestsesiccechsdssteeees dattacessbiadsdecdsdsdteeeedsuateadesdavntarecssgcueeestaeuands 21 Manual 2 sided Printing sireenin oa ieee ea ented canteen edad denen EA eee seeded aeeieceec reece dec 23 Printing from a USB flash drive or digital camera Supporting MASS StOraQE e cceeeeeeeeeeteeeestteeeeeeeees 24 Creating a PRN file for direct printing ccccecceeeeeeeeeeeeeeeeeeeeeeaeeeeeeeeecaaaeeseaeeesaaeeesaaeeeseaeeeeeaeseeeees 25 Printing directly from the USB flash drive or digital camera supporting mass storage ceeee 26 Driver and Software 29 ae ONIVOl EE T E A Pedi pvata deck A E A E E N 29 Printing a documenti eiia aa ncaa EEEE EAEE A TAE A 30 Printer driver SetingSeerriueserisuersnniinen iria Rer ENEE EEEN AE Ea SE AO ANRA EASE E 31 Windowse aintean i A aana iaae iaia a edd aa a edet e iia 32 Accessing the printer driver settingS essssseessrrnesesrrnesssnnnestrinneaetennanttnnnannnnnnannttnnnnnnnannnntannnnnn nae 32 Features in the Windows printer divele ar A O eee 33 BASIC TAD A E E A E AEN AA E A aeteicies 33 AQ
7. Appendix Important information for the toner cartridge life Color Mono setting in the printer driver Users can change the Color Mono settings on the printer driver as follows E Auto The machine checks the content of the document for color If color is detected anywhere in the document it will print the whole of the document using all the colors In other words it will mix some of the toners to help achieve every shade detected in the document increasing the density of toner applied to the page If no color content is detected it will print the document in monochrome The default setting on your machine is Auto NOTE The machine s color sensor is very sensitive and may perceive faded black text or an off white background as color If you know that your document is black and white and you want to conserve color toner select Mono mode Color Whether the document contains color or just monochrome your machine will print the document using all the colors E Mono Select this mode if the document has only black and grayscale text and or objects If your document contains color this mode prints the document in 256 levels of gray using the black toner NTE SS If either the Cyan Magenta or Yellow toner reaches the end of its life while printing a color document the print job cannot be completed You can cancel your print job and choose to start the print job again in Mono
8. The requested function is not permitted to all User IDs by Secure Function Lock Contact your administrator to check your Secure Function Lock settings Out of Memory The machine s memory is full Reduce the complexity of your document or reduce the print resolution Add more memory see nstalling extra memory on page 116 Print Data Full The machine s memory is full Press Cancel and delete the previously stored secure print jobs Add more memory see Installing extra memory on page 116 Print Unable The machine has a mechanical problem Press and hold down to turn the machine off Wait a few seconds then turn it on again If the problem continues call Brother Customer Service 173 Troubleshooting Error message Cause Action Registration Registration failed E Press and hold down Or turn the machine off Wait a few seconds and then turn it on again Perform the color registration again using the control panel see Color Registration on page 112 E Install a new belt unit see Replacing the belt unit on page 135 E f the problem continues call Brother Customer Service Replace Belt It is time to replace the belt unit Replace the belt unit see Replacing the belt unit on page 135 Replace Drum It is time to replace the drum unit Replace the drum unit see Replacing the drum unit on page 128 The drum uni
9. Auto WRAP On O Chooses whether a line feed and carriage return will happen when the machine reaches the right margin Auto SKIP On Off Chooses whether a line feed and carriage return will happen when the carriage position reaches the bottom margin Left Margin Ht Sets the left margin at column 0 to 70 columns at 1 cpi The default setting is O cpi Right Margin Ht Sets the right margin at column 10 to 80 columns at 1 cpi The default setting is 80 cpi Letter Top Margin Sets the top margin at a distance from the top edge of the paper 0 00 0 33 0 50 1 00 1 50 or 2 00 inches The default setting is 0 50 inches Bottom Margin Sets the bottom margin at a distance from the bottom edge of the paper 0 00 0 33 0 50 1 00 1 50 or 2 00 inches The default setting is 0 50 inches Lines HEH Sets the number of lines on each page from 5 to 128 lines The default setting is 60 lines Letter EA The factory settings are shown in Bold with an asterisk 94 General Information Print Menu continued Submenu Menu Selections Options Descriptions BR Script 3 Error Print On Off Choose whether the machine prints the error information when errors occur CAPT On Of Use CAPT Color Advanced Printing Technology for optimal print quality when printing a PS file created by a non Brother PS driver Colors and photos a
10. Automatic 2 sided Printing Select Layout Choose Long Edge binding or Short Edge binding in Two Sided Presets Default Settings Copies 1 M Two Sided Pages All From 1 to 1 8 50 by 11 00 inches Paper Size US Letter Pages per Sheet 1 Layout Direction 2 l S 4 wN lee 4 lofl gt ibh Border 4 Off Two Sided EEE Short Edge binding h r aeee ea _ Flip horizontally Cancel Print 7 PDF Hide Details _ E Manual 2 sided Printing Select Paper Handling e Choose Even Only and Print Reload the printed paper into the tray blank side face down in Tray 1 Tray 2 or blank side face up in the MP tray Choose Odd Only and Print Printer Brother HL xxxx Presets Default Settings Copies Two Sided Pages All From 1 to 1 8 50 by 11 00 inches Paper Size US Letter Orientation Th IB Paper Handling S M Collate pages 4 Pages to Print V All pages lofl gt pp Cancel Print PDF Hide Details _ 75 Driver and Software Features in the BR Script3 printer driver PostScript 3 language emulation This section introduces the distinctive operations of the BR Script3 printer driver For the basic operations of the BR Script3 printer driver see Features in the printer driver Macintosh on page 66 for Page Setup Cover Page Paper Source and Layout Choosing printing options To control special print features choo
11. Turns the wireless interface on or off Wi Fi Direct Push Button You can easily configure your Wi Fi Direct network settings using the one button push method PIN Code You can easily configure your Wi Fi Direct network settings using WPS with a PIN code Manual You can manually configure your Wi Fi Direct network settings Group Owner On Off Sets your machine as the Group Owner EA The factory settings are shown in Bold with an asterisk 99 General Information Network for HL L8350CDW and HL L8350CDWT continued Submenu 1 Submenu 2 Menu Selections Options Descriptions Wi Fi Direct Device Info Device Name You can see the device Continued name of your machine SSID Displays SSID of Group Owner When the machine is not connected the LCD displays Not Connected IP Address Displays the IP Address of your machine Status Info Status G O Active Client Active Not Connected Off Wired LAN Active xx the number of devices Displays the Wi Fi Direct network status Signal Strong Medium Weak None Displays the Wi Fi Direct network signal strength When your machine acts as the Group Owner the LCD always displays Strong Channel Displays the channel in use when the Status is G O Active or Client Active Speed Displays the connecting speed when the Status is
12. to choose a number and then press OK 68606 Re enter the password when the LCD displays verify 105 General Information Turning Setting Lock on off If you enter the wrong password when following the instructions below the LCD will show Wrong Password Enter the correct password Turning Setting Lock on 0 Press A or or to choose General Setup Press OK Press A or Y or to choose Setting Lock Press OK Press OK when the LCD displays On O Enter the registered four digit password To enter each digit press A or or to choose a number and then press OK Turning Setting Lock off Press A or Y or to choose General Setup Press OK 2 Press A or Y or to choose Setting Lock Press OK Enter the registered four digit password To enter each digit press A or Y or to choose a number and then press OK 4 Press OK or Go when the LCD displays of Secure Function Lock 3 0 Use Secure Function Lock to configure passwords set specific user page limits and grant access to some or all of the operations listed here You can configure and change the following Secure Function Lock 3 0 settings using Web Based Management or BRAdmin Professional 3 Windows E Print USB Direct Print Color Print E Page Limit 1 Print and Color Print include print jobs via Google Cloud Print and Brother iPrint amp Scan 2 Available for Print and USB Direct Print
13. 2012 R2 Right click the Brother HL XXXX BR Script3 icon select Printer properties 6 From the Device Settings tab choose TBCP Tagged binary communication protocol in Output Protocol Macintosh If your machine is connected to a computer with a USB interface you cannot print EPS data that includes binary You can print the EPS data at the machine through a network For installing the BR Script3 printer driver through the network visit the Brother Solutions Center at http solutions brother com 191 Troubleshooting Improving the print quality If you have a print quality problem print a test page first see Machine Info on page 89 If the printout looks good the problem is probably not the machine Check the interface cable or try the machine on another computer If the printout has a quality problem check the following steps first And then if you still have a print quality problem check the chart below and follow the recommendations NOTE Using non Brother supplies may affect the print quality hardware performance and machine reliability To get the best print quality we suggest using the recommended paper Check that you are using paper that meets our specifications see Acceptable paper and other print media on page 2 Check that the drum unit and toner cartridges are installed correctly Examples of poor print quality Recommendation E Adjust the print margins on your application and
14. Booklet Printing Method When Divide into Sets is selected This option allows you to print the whole booklet in smaller individual booklet sets and it still allows you to fold at the center of the smaller individual booklet sets without having to change the order of the page numbers You can specify the number of sheets in each smaller booklet from 1 to 15 This option is helpful for folding a printed booklet that has a large number of pages e Binding Offset Check Binding Offset to specify the offset for binding in inches or millimeters 39 Driver and Software Paper Source You can choose Auto Select Tray1 Tray2 12 or MP Tray and specify separate trays for printing the first page and for printing from the second page onward 1 Available if the optional tray is installed 2 Tray 2 is standard on HL L8350CDWT Print Preview Preview a document before it is printed If you check the Print Preview check box the Print Preview Viewer window will open before printing starts E 1 Page List Area The Page List Area displays the page numbers for the actual pages that will be printed If you choose a page in this list a preview of the print results for the page will be displayed in the Preview Area If you do not want to print a page clear the check box E 2 Preview Area The Preview Area displays a preview of the print results for the pages chosen in the Page List Area NOTE If the Booklet setting was selected in the
15. Hyper Text Transfer Protocol For information about the Web Based Management System see the Network User s Guide 83 Driver and Software Software Software for networks For information about network utility software see the Network User s Guide 84 General Information Control panel This machine has one Liquid Crystal Display LCD eight buttons and two Light Emitting Diodes LEDs on the control panel The LCD is a 16 character two line display Control panel overview The illustration is based on HL L8350CDW HL L8350CDW Secure 4 x Cancel Go gt _ gt _ 9 Data Error 6 7 1 LCD The LCD displays messages to help you set up and use your machine A four level indicator displays the wireless signal strength if you are using a wireless connection 0 Max 85 General Information 2 Power On Off You can turn the machine on and off Press to turn the machine on Press and hold down to turn the machine off The LCD displays Shutting Down and stays on fora few seconds before going off 3 Menu Buttons Aor Y or Press A or Y or to scroll through the menus and options Press A or Y or to enter a number or to increase or decrease the number Hold down A or Y or to move faster to the number you want and then press OK OK Press OK to store your settings in the machine After changing a setting the machine returns to the
16. Normal 600 x 600 dpi i k i amp Paper Save Print amp Toner Save Print amp 2 sided Print F Booklet Print a amp Gineew Print 4 E Click OK to confirm your selection E Print Preview 1 Gare Creve Smoot 1 Print profile list box 2 Delete Profile m 1 E 2 E 3 Always show Print Profiles tab first m 4 4 Add Profile E 5 Current print profile view Choose your profile from the print profile list box To display the Print Profiles tab at the front of the window every time you print click Always show Print Profiles tab first Click OK to apply your chosen profile Add Profile Click the Add Profile button to display the Add Profile dialog box Add up to 20 new profiles with your preferred settings Type a title in Name Choose an icon you want to use from the Icon list then click OK The settings shown on the left side of the printer driver window will be saved 50 Driver and Software Delete Profile Click Delete Profile to display the Delete Profile dialog box You can delete any of the profiles you have added 0 Choose your profile from the print profile list box Click Delete 6 The selected profile will be deleted 51 Driver and Software Device Settings tab NOTE To access the Device Settings tab see Accessing the printer driver settings on page 32 You can define the paper size f
17. O Enables or Disables the IPv6 protocol WLAN Assistant You can configure your wireless network settings using the Brother CD ROM Setup Wizard Configures the wireless network settings using the setup wizard WPS AOSS Configures the wireless network settings using WPS or AOSS method WPS w PIN Code Configures the wireless network settings using WPS with a PIN code EA The factory settings are shown in Bold with an asterisk 98 General Information Network for HL L8350CDW and HL L8350CDWT continued Submenu 1 Submenu 2 Menu Selections Options Descriptions WLAN WLAN Status Status Active 11n Displays wireless Continued Appears only when Active 11b Ethernet link status WLAN Enable is On es eas a wired and Wired Enable s A nee Connection Fail Signal Strong Medium Displays the signal Weak None condition Channel Displays the channel in use when Status is Active Speed Displays the connecting speed when Status Is Active SSID Displays SSID uses a maximum of 32 digits and characters 0 9 a z and A Z in ASCII values Comm Mode Ad hoc Infrastructure Displays the current Communication Mode MAC Address Displays MAC address of the machine Set to Default Restores wireless network settings of the internal print server to the factory settings WLAN Enable On O
18. The machine is in an error state e The machine is connected to the print server using a USB cable in a shared network environment The cable is not connected to the machine correctly 52 Driver and Software Support Click Support in the Printing Preferences dialog box Letter Portrait Copies 1 sS Collate Media Type Plain Paper Print Quality Nomal 600 x 600 dpi Color Mono Auto Paper Size Letter 81 2x 11in 2159x 279 4mm Document Type Document Standard Media Type Plain Paper Settings Copies 1 int Quality Normal 600 x 600 dpi Multiple Page Normal ded Booklet None Page Order Right then Down Border Line 2 sided Booklet None 2 sided Settings X Paper Source First Page For best quality results use Brother genuine supplies Visit our website for further information g ER Brother CreativeCenter CREATIVECENTER Afree and easy ondine solution to create and print professional photo projects This userfriendly application allows you to create greeting cards calendars brochures and other Printer Driver Version 0 50 00 22 Jun 2012 Brother Solutions Center Connect directly to the Brother Solutions Center Website http solutions brother com for up to date information on device drivers user guides white papers and o
19. choose Env Thin in the media type setting E f you do not use the machine often the paper may have been in the paper tray too long Turn over the stack of paper in the paper tray Also fan the paper stack and then rotate the paper 180 in the paper tray E Store the paper where it will not be exposed to high temperatures and high humidity Open the back cover face up output tray to let the printed pages exit onto the face up output tray 198 Troubleshooting Examples of poor print quality Recommendation zZ l X 2 pz O U W Envelope Creases E Make sure that the envelope levers inside the back cover are pulled down to the envelope position when you print envelopes See Loading paper in the multi purpose tray MP tray on page 12 NOTE When you have finished printing open the back cover and reset the two gray levers back to their original positions 1 by lifting them up until they stop 1 199 Troubleshooting Machine Information Checking the Serial Number You can see the machine s Serial Number on the LCD 1 Press A or Y or to choose Machine Info Press OK Press A or Y or to choose Serial No Press OK Default settings The machine has three levels of default settings the default settings have been set at the factory before shipment see Settings table on page 88 E Network E Factory Reset E Settings Reset NOTE e Changing th
20. gt See what s printing If printer driver options appear select your printer driver Click Printer in the menu bar and make sure you clear the check mark before Use Printer Offline For Windows Server 2012 R2 Click Control Panel on the Start screen In the Hardware group click View devices and printers Right click the Brother HL XXXX Printer gt See what s printing If printer driver options appear select your printer driver Click Printer in the menu bar and make sure you clear the check mark before Use Printer Offline Contact your administrator to check your Secure Function Lock settings Make sure the interface is set to Auto on the machine see how to change the interface on page 92 188 Troubleshooting Printing difficulties continued Difficulties Suggestions No printout Check that the machine is not in Power Off mode Continued If the machine is in Power Off mode press on the control panel and then re send the print job See Auto Power Off on page 109 The machine is not printing or has stopped printing Press Cancel The machine will cancel the print job and clear it from the memory The printout may be incomplete The headers or footers appear when the document is displayed on the screen but they are not on the printed page There is an unprintable area on the top and bottom of the page Adjust the top and bottom margins in your document to allow for
21. 135 Resetting tme belt couUntel ernim a s aducus ensdedesteay Shading aseudbevs teasdecentagd eceeadecente ec 140 Replacing the waste toner DOK 1 sseccctsssecet ocadensdeed sttaakdedcvaneauedeecndubeedecunensteedsd RAAT ELANON KRES 141 Cleaning and Checking the machine cccceeeeceeeeeeeeeeeeeeeeaeeeeceeeeeceaeeeeeeeeeceaaeeeceeeeeseaeeeseaeeeseaeeneaeeees 148 Cleaning the outside of the machine cccecececeececeeeeeeeeeeeeeeeeeeeaaeeseeeeeeeeeaeseceeeeeeeaeeseeeeeetaeeneaes 148 Cleaning the inside of the machine cccceceeeeeeceeeeneeeeeeeeeeeaeeeeaaeesecaeeeseaaeeseaeeessaaeeseeeeeeenaeessaes 150 Cleaning the Corona Wires siise nenese an aaan aaa anaa tandah EA KAA Aaa aaa needed 154 Cleaning the Grurm Umit sistiese eaea aaa a aaa aaa aaa aaa aas 157 Cleaning the paper pick up rolle f esseesseeessneeseeeeesssenssenrsssnssrnsesrnesnnnesnnnnnnntnnntnnnnnnenstnnssnnnsnnnnnnno 164 Replacing periodic maintenance parts secsisr areren anin nne sanaNa enana RESETA ANNEE AREA 165 Packing and Shipping the machine ss ssssrsisssiisraiiss kiarn ankaa a RAEE AA 166 6 Troubleshooting 170 Identifying the Problem o oo eeeecceeeeeeeecceeeeeeecaeeeeeeeaaaeeeseaeaaeeeeesaaaaeeaeensaaaaeeesaaeaaeaeesaaaeeeeseseageeseeeeaeeeeneeas 170 Error and maintenance MESSAGES ececcccceeesecceeeeeeeeeceeeeeeeeeaeeeeeaaeaaaeeeeaaaacaeeeeaaaaaaeeessaeaeeeneneeeaaeenenees 171 Paper JANG reripcarionaiir rare EEEE A EERI tsi G
22. 2 500 pages 4 TN 336BK c Cyan 4 000 pages 5 TN 331C4 ae TN 336C 5 X Te OW Cyan Magenta TN 331M 4 BK Black Yellow ieee TN 336M 1 500 pages ae TN 331Y 4 3 500 pages TN 336Y 5 Drum End Soon Drum unit 25 000 pages 3 See page 129 DR 331CL Belt End Soon Belt unit 50 000 pages See page 135 BU 320CL 5 pages per job tS 20 000 pages 1 page per job is WT Box End Soon Waste toner box 50 000 pages See page 141 WT 320CL Standard toner cartridge High yield toner cartridge Letter or A4 size single sided pages Approximate cartridge yield is declared in accordance with ISO IEC 19798 Life of supply is approximate and may vary by type of use 119 Routine Maintenance You must clean the machine regularly and replace supplies when the following messages are displayed on the LCD LCD messages Supply to replace Approximate life How to replace Order No Replace Toner The second line of the LCD Open the Front Cover replace Toner Cartridge Black BK Toner cartridge Black 124 125 2 500 pages 4 000 pages Replace Toner The second line of the LCD Open the Front Cover replace Toner Cartridge Cyan C Toner cartridge Cyan Replace Toner The second line of the LCD Open the Front Cover replace Toner Cartridge Magenta M Toner cartridge Magenta Replace Toner The second line of the LCD Open the Front Cove
23. Date Time Position Background Left Center Right Transparent Opaque Top Bottom When this feature is enabled it will print the date and time on your document from your computer s system clock and the computer login user name or the text you typed Click Settings to customize E ID Print Select Login User Name to print your computer login user name To print a different name select Custom and type a name in the Custom text box Toner Save Mode Conserve toner use with this feature When you set Toner Save Mode to On print appears lighter The default setting is Off unchecked NOTE We do not recommend Toner Save Mode for printing photo or grayscale images 44 Driver and Software Secure Print g Secure Print Settings EE Secure Print Job Information Use System Default Name Use Custom Name C ox cma H Secure documents are documents that are password protected when they are sent to the machine Only the people who know the password will be able to print them Since the documents are secured at the machine you must enter the password using the control panel of the machine to print them To send a secured document Click Settings from Secure Print and check Secure Print Enter your password and click OK To print a secured document you must enter your password using the control panel of the machine see Printing Secure documents on page 104 To de
24. E Layout Direction When you specify the pages per sheet you can also specify the direction of the layout E Border To add a border use this setting E Two Sided See 2 sided Printing on page 75 E Reverse page orientation Select Reverse page orientation to rotate the page 180 degrees E Flip horizontally Select Flip horizontally to print the page as a reflection flipped left to right 69 Driver and Software Secure Print E Secure Print 2 POF v lof1 shide Detalls gt Printer Brother HL xxxx Presets Default Settings Copies 1 M Two Sided Pages All From 1 to Paper Size US Letter Orientation Ve Te Secure Print M Secure Print User Name XXXXXX Job Name XXXXXX Password 1 8 50 by 11 00 inches Cancel Hein Secure documents are documents that are password protected when they are sent to the machine Only the people who know the password will be able to print them Since the documents are secured at the machine you must enter the password using the control panel of the machine to print them To send a secured document 0 Select Secure Print Type your password user name and job name and then click Print To print a secured document you must enter your password using the control panel of the machine see Printing Secure documents on page 104 To delete a secured document you must use the control panel of the machine to delete it s
25. If you use paper that is not recommended a paper jam or misfeed may occur in the machine Before you buy a large quantity of paper Make sure that the paper is appropriate for the machine Paper for plain paper copies Paper is divided by usage such as paper for printing and paper for copying The usage is usually written on the paper s package Check the package to see whether it is appropriate for laser printers Use paper that is appropriate for laser printers Basis weight The basis weight of the paper for general use varies in different countries We recommend using paper that weighs 20 to 24 Ib 75 to 90 g m although this machine is able to cope with thinner or thicker paper than these weights Long grain and short grain The pulp fiber of the paper is aligned during paper manufacturing Paper can be classified into two types long grain and short grain Long grain paper fibers run in the same direction as the long edge of the paper Short grain paper fibers run perpendicular to the long edge of the paper Though most plain paper for copying is long grain some is short grain We recommend using long grain paper for this machine Short grain paper is too weak for the paper transport of the machine Acid paper and neutralized paper Paper can be classified as either acid paper or neutralized paper Though modern paper manufacture methods started with acid paper neutralized paper is recently taking the place of acid paper b
26. NOTE Make a careful note of your password If you forget it you must reset the password stored in the machine For information about how to reset the password call Brother Customer Service e Only administrators can set limitations and make changes for each user 106 General Information IPSec IPsec Internet Protocol Security is a security protocol that uses an optional Internet Protocol function to prevent manipulation and ensure the confidentiality of data transmitted as IP packets IPsec encrypts data carried over the network such as print data sent from computers to a printer Because the data is encrypted at the network layer applications that use a higher level protocol use IPsec even if the user is not aware of its use IPsec supports the following operations E IPsec transmissions E Psec settings For more information about IPsec see the Network User s Guide 107 General Information Ecology features Toner Save Save toner by using this feature When you set Toner Save to On print appears lighter The default setting is Off Press A or Y or to choose General Setup Press OK 2 Press A or Y or to choose Ecology Press OK Press A or Y or to choose Toner Save Press OK Press A or Y or to choose On or off Press OK or Go NOTE If your machine has been set to Quiet mode On you cannot set Toner Save to On Sleep Time The Sleep mode setting can reduce power
27. Press OK when the option you want appears on the LCD The LCD will then show the next menu level Press A or or to scroll to your next menu selection Press OK or Go When you have finished setting an option the LCD will show Accepted Menu table There are seven menus For more information about the selections available in each menu see the following tables If no control panel operations are performed for 30 seconds the LCD returns to Ready mode NOTE The LCD displays the tray names as follows e Standard paper tray Trayl e Multi purpose tray MP Tray Optional lower tray Tray2 and T2 1 Tray 2 is standard on HL L8350CDWT 88 General Information Machine Info Submenu 1 Submenu 2 Menu Selections Options Descriptions Print Settings Prints the Printer Settings page Print NetSetting Prints the Network Configuration Report Print WLANReport HL L8350CDW and HL L8350CDWT The WLAN Report shows the wireless LAN connectivity diagnosis Test Print F Prints the test page Demo Print Prints the demonstration sheet Drum Dot Print Prints the drum dot check sheet Print Font HP LaserJet Prints the font list and samples of HP LaserJet BR Script 3 Prints the font list and samples of BR Script Serial No z Displays the machine s serial number Version Main Version Displays the main firmware
28. Uninstall 6 Follow the instructions on the screen Windows 8 Click Brother Utilities Brother Utilities screen appears Click the drop down list and select your model name if not already selected 3 Click Tools in the left navigation bar Click Uninstall 63 Driver and Software Status Monitor The Status Monitor utility is a configurable software tool for monitoring the status of one or more devices allowing you to get immediate notification of errors E Brother Status Monitor mE Brother HL xxxx series A Ready Troubleshooting Visit the Genuine Supplies website KCN T E f you selected the Enable Status Monitor on startup check box during installation you will find the E button or the Status Monitor icon on the taskbar m To show the Status Monitor icon on your taskbar click the E button The Status Monitor icon appears in the small window Drag the Ea icon to the taskbar Do one of the following jl E Double click the EO icon in the task tray E Windows XP Windows Vista and Windows 7 D Click Start gt All Programs gt Brother gt Brother Utilities The Brother Utilities screen appears Click the drop down list and select your model name if not already selected Click Tools in the left navigation bar O Click Status Monitor Em Windows 8 Click Brother Utilities The Brother Utilities screen appears Click the d
29. Windows m Windows printer driver the recommended printer driver for this product E BR Script printer driver PostScript 3 language emulation 1 1 Install the driver using the Custom Install from the CD ROM For Macintosh E Macintosh printer driver the recommended printer driver for this product E BR Script printer driver PostScript 3 language emulation A 1 To download the printer driver for Macintosh please visit your model page at http solutions brother com 2 For the installation instruction of the driver visit http solutions brother com For Linux 12 E LPR printer driver m CUPS printer driver 1 For more information and to download the printer driver for Linux please visit your model page at http solutions brother com or use the link on the CD ROM we have supplied E Depending on Linux distributions the driver may not be available or it may be released after the initial release of your model 29 Driver and Software Printing a document When the machine receives data from your computer it begins printing by picking up paper from the paper tray multi purpose tray or optional lower tray The multi purpose tray can feed many types of paper and envelopes see Paper Tray Capacity on page 3 4 From your application choose the Print command If other printer drivers are installed on your computer choose Brother HL XXXX series where XXXX is your model name as your printer dri
30. X Offset 500 499 1 0 Moves the print start position at the 1 499 500Dots top left corner of pages horizontally up to 500 left to 500 right dots in 300 dpi Y Offset 500 499 1 0 Moves the print start position at the 1 499 500Dots top left corner of pages vertically up to 500 up to 500 down dots in 300 dpi Auto FF On Off Allows the machine to print any remaining data automatically HP LaserJet Font No I000 I059 1071 Sets the font number Font Pitch 0 44 10 00 99799 Sets the font pitch The Font Pitch menu will appear when you choose 1059 to 1071 in Font No setting Font Point 4 00 12 00 999 75 Sets the font size The Font Point menu will appear when you choose 1000 to 1058 in Font No setting EA The factory settings are shown in Bold with an asterisk 93 General Information Print Menu continued Submenu Menu Selections Options Descriptions HP LaserJet Continued Symbol Set Pc 8 PC 8 D N Sets the symbol set or the character set Table Print Prints the code table If Change Emulation appears on the LCD select Auto or HP LaserJet in Emulation of the Print Menu See page 93 Auto LF On O ON CR CR LF OFF CR gt CR Auto CR On O ON LF gt LF CR FF FF CR or VT VT CR OFF LF gt LF FF gt FF or VT VT
31. Xerox 4200 20 Ib Hammermill Laser Print 24 Ib 90 g m Recycled Paper No specific brand recommended Labels Avery laser labels white 5160 Envelopes No specific brand recommended Glossy Paper NewPage Futura Laser Gloss 80 Ib Text 32 Ib Bond 118 g m Xerox Digital Color Elite Gloss Paper type and size The machine feeds paper from the installed standard paper tray multi purpose tray or optional lower tray The names for the paper trays in the printer driver and this Guide are as follows Tray Name Paper Tray Tray 1 Optional Lower Tray Unit Standard Tray 2 equipment for HL L8350CDWT Multi purpose Tray MP Tray Printing Methods Paper Tray Capacity Paper size Paper types No of sheets Paper Tray Letter A4 Legal B5 JIS Plain Paper Thin Paper and up to 250 sheets Tray 1 Executive A5 A5 Long Edge A6 Folio Recycled Paper 20 Ib 80 g m Multi purpose Tray MP Tray Width 3 0 to 8 5 in 76 2 to 215 9 mm Length 5 to 14 in 127 to 355 6 mm Plain Paper Thin Paper Thick Paper Thicker Paper Recycled Paper Bond Paper Labels Envelopes Env Thin Env Thick and Glossy Paper up to 50 sheets 20 Ib 80 g m 3 Envelopes 1 Glossy paper Optional Lower Tray Tray 2 E Letter A4 Legal B5 JIS Executive A5 Folio 1 Plain Paper Thin Paper and Recycled Paper up to 500 sheets 20 Ib 80 g m 1 Foli
32. blue tabs of the corona wires are at the home position 1 E Replace the toner cartridge that matches the color of the streak or band see Replacing the toner cartridges on page 123 To identify the color of the toner cartridge visit http solutions brother com to view our FAQs and troubleshooting tips E Install a new drum unit see Replacing the drum unit on page 128 193 Troubleshooting Examples of poor print quality Recommendation Colored lines across the page E Identify the color causing the problem and replace the toner cartridge that matches the color of the line see Replacing the toner cartridges on page 122 To identify the color of the toner cartridge visit http solutions brother com to view our FAQs and troubleshooting tips E Install a new drum unit see Replacing the drum unit on page 128 White spots or hollow print E Make sure that the media type setting in the printer driver matches the type of paper you are using see Acceptable paper and other print media on page 2 E Check the machine s environment Conditions such as high humidity can cause hollow print See the Product Safety Guide E f the problem is not solved after printing a few pages the drum may have foreign material such as glue from a label stuck on the drum surface Clean the drum unit see Cleaning the drum unit on pag
33. box of the printer driver E Identify the color causing the problem and put in a new toner cartridge see Replacing the toner cartridges on page 122 To identify the color of the toner cartridge visit http solutions brother com to view our FAQs and troubleshooting tips E Install a new drum unit see Replacing the drum unit on page 128 Missing image at thin line E Make sure toner save mode is off in the control panel or the printer driver See Toner Save Mode in Advanced tab on page 41 for Windows printer driver Advanced options on page 58 for Windows BR Script printer driver Advanced print settings on page 73 for Macintosh printer driver or Printer Features on page 77 for Macintosh BR Script printer driver E Change the print resolution E f you use a Windows printer driver choose Improve Pattern Printing in Print Setting of the Basic tab see Settings dialog box on page 36 Wrinkled E Check the paper type and quality see Acceptable paper and other print media on page 2 E Make sure that the back cover is closed completely E Make sure that the two gray levers inside the back cover are in the up positions E Make sure that the media type setting in the driver matches the type of paper you are using see Acceptable paper and other print media on page 2 UJ Ghost E Check the machine s environment Conditions such as low humidity a
34. box to overlay the selected characters or image onto your printed document E In Outline Text Select this check box if you want to print only an outline of a text watermark Custom Settings Select this check box if you want to print one watermark on the first page and a different watermark on the following pages 42 Driver and Software E Edit Watermark Click the Add button to add the watermark settings and then choose Use Text or Use Image File in Watermark Style Edit Watermark Ea Watermark Style Use Text Use Image File B Title Text Text CONFIDENTIAL Font Arial Se foe Position Size 72 a Automatically Centered Choose Color x 100 100 0 r Image File y 100 100 0 Angle 0 359 45 100 Title Type an appropriate title for the watermark Text Type your Watermark Text into the Text box and then choose the Font Style Size and Choose Color Image File Type the file name and location of the Image File you want to use as the Watermark in File or click Browse to search for the file Bitmap JPEG and PNG file formats are supported The scaling of the image can be adjusted from 25 999 e Position Use this setting to control the position of the watermark on the page 43 Driver and Software Header Footer Print f Header Footer Print Settings Format Date Mon 15 Apr 2013 Time 19 49 43 x ID Print None 7
35. by incorrect handling of the belt unit may void your warranty Replacing the belt unit Make sure that the machine is turned on Press the front cover release button and pull open the front cover 135 Routine Maintenance 3 Hold the blue handle of the drum unit Pull the drum unit out until it stops 4 Turn the blue lock lever 1 at the left of the machine counterclockwise to the release position Holding the blue handles of the drum unit lift the front of the drum unit and remove it from the machine 136 Routine Maintenance IMPORTANT e Hold the blue handles of the drum unit when you carry it DO NOT hold the sides of the drum unit We recommend placing the drum unit on a clean flat level stable surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner To prevent damage to the machine from static electricity DO NOT touch the electrodes shown in the illustration 137 Routine Maintenance Hold the blue handle of the belt unit with both hands and lift the belt unit up and then pull it out IMPORTANT To avoid print quality problems DO NOT touch the
36. choose Auto Correction Press OK Press A or Y or to choose On or off Press OK or Go 112 Options This machine has the following optional accessories You can increase the capabilities of the machine with these items Lower tray SO DIMM memory LT 320CL See Lower tray LT 320CL on page 114 See SO DIMM on page 115 1 HL L8350CDWT is equipped with the lower tray as standard equipment 113 Options Lower tray LT 320CL One optional lower tray Tray 2 can be installed on HL L8250CDN and HL L8350CDW 1 and the lower tray can hold up to 500 sheets of 20 Ib 80 g m paper When the optional lower tray is installed the machine can hold up to 800 sheets of plain 20 Ib 80 g m paper If you want to buy the optional lower tray unit call the dealer you bought the machine from or Brother Customer Service 1 Tray 2 is standard on HL L8350CDWT For setup see the User s Guide that we have supplied with the lower tray unit WARNING If you use a Lower Tray DO NOT carry the machine with the Lower Tray Since the Lower Tray is not attached you may be injured or cause damage to the machine 114 Options SO DIMM The machine has 128 MB of standard memory and one slot for optional memory expansion You can increase the memory up to a maximum of 384 MB by installing one SO DIMM Small Outline Dual In line Memory Module SO DIMM types For info
37. consumption When the machine is in Sleep mode Power Save mode it acts as though it were turned off The machine will wake up and start printing when it receives a print job Choose how long the machine must be idle before it goes into Sleep mode When the machine receives a print file or document the timer will be reset The default setting is 3 minutes While the machine is in Sleep mode the LCD displays Sleep Press A or Y or to choose General Setup Press OK Press A or Y or to choose Ecology Press OK 3 Press A or Y or to choose Sleep Time Press OK 4 Press A or or to enter the length of time the machine will remain idle before entering Sleep mode Press OK or Go Deep Sleep mode If the machine is in Sleep mode and does not receive any jobs for a certain length of time the machine will go into Deep Sleep mode and the LCD will show Deep Sleep Deep Sleep mode uses less power than Sleep mode The machine will wake up when the machine receives a print job 108 General Information Auto Power Off If the machine is in Deep Sleep mode for a certain length of time it will go into Power Off mode To start printing press on the control panel and then send the print job You can choose how long the machine must be in Deep Sleep mode before it goes into Auto Power Off mode by following these steps Press A or Y or to choose General Setup Press OK Press A or Y or t
38. guidelines when selecting paper are E DO NOT use inkjet paper because it may cause a paper jam or damage your machine E Preprinted paper must use ink that can withstand the temperature of the machine s fusing process 392 F 200 C E f you use bond paper paper having a rough surface or paper that is wrinkled or creased the paper may exhibit degraded performance Types of paper to avoid IMPORTANT Some types of paper may not perform well or may cause damage to your machine DO NOT use paper e that is highly textured e that is extremely smooth or shiny e that is curled or warped 1 1 A curl of 0 08 in 2 mm or greater may cause jams to occur e that is coated or has a chemical finish e that is damaged creased or folded e that exceeds the recommended weight specification in this guide e with tabs and staples e with letterheads using low temperature dyes or thermography e that is multipart or carbonless e that is designed for inkjet printing If you use any of the types of paper listed above they may damage your machine This damage is not covered under any Brother warranty or service agreement Printing Methods Envelopes Most envelopes can be used with your machine However some envelopes may have feed and print quality problems because of the way they have been made Envelopes should have edges with straight well creased folds Envelopes should lie flat and not be of baggy or flimsy construction Use only quality e
39. in 4 23 mm 4 23 mm A4 0 16 in 0 16 in 2 4 4 23 mm 4 23 mm Legal 0 16 in 0 16 in 4 23 mm 4 23 mm Printing Methods Loading paper Loading paper and print media The machine can feed paper from the standard paper tray multi purpose tray or optional lower tray When you load paper into the paper tray note the following E f your application software supports paper size selection on the print menu you can select it through the software If your application software does not support it you can set the paper size in the printer driver or by using the control panel buttons Loading paper in the standard paper tray and the optional lower tray Load up to 250 sheets of paper in the standard paper tray Tray 1 You can also load up to 500 sheets in the optional lower tray Tray 2 t Paper can be loaded up to the maximum paper mark Y Y on the right side of the paper tray For the recommended paper to use see Acceptable paper and other print media on page 2 1 Tray 2 is standard on HL L8350CDWT Printing on plain paper thin paper or recycled paper from Tray 1 and Tray 2 Pull the paper tray completely out of the machine Printing Methods While pressing the blue paper guide release levers 1 slide the paper guides to fit the size of paper you are loading in the tray Make sure that the guides are firmly in the slots 6 Fan the stack of paper well to avoid paper jams and misfe
40. it will mix some of the toners to help achieve every shade detected in the document increasing the density of toner applied to the page If no color content is detected it will print the document in monochrome The default setting on your machine is Auto E Color Whether the document contains color or just monochrome your machine will print the document using all the colors E Mono Select Mono if the document has only black and grayscale text and objects If your document contains color this mode prints the document in 256 levels of gray using the black toner 35 Driver and Software NOTE The machine s color sensor is very sensitive and may perceive faded black text or an off white background as color If you know that your document is black and white and you want to conserve color toner select Mono mode e If either the Cyan Magenta or Yellow toner reaches the end of its life while printing a color document the print job cannot be completed You can cancel your print job and choose to start the print job again in Mono mode as long as Black toner is available Document Type Use Document Type to select the optimal settings for printing the relevant type of data Document Standard Use this mode for printing a combination of graphics and text E Photo Image Use this mode for printing photos or images Document Mixed Use this mode for printing combinations of graphics text and photos images NOTE This mode
41. mode as long as Black toner is available For more information about the settings in the printer driver see Chapter 2 Driver and Software Toner Cartridge Life This product detects the life of the toner cartridges using the following two methods E Detection by counting the dots of each color that are necessary to create an image E Detection by counting the rotations of the developer roller This product has a function that will count the dots of each color used to print every document and the rotations of each toner cartridge s developer roller The print operation will stop when either one of the upper limits are reached The upper limit is set above the number of dots or rotations that would be required for the cartridge to perform consistently with its advertised page yield for more information on page yield please visit http www brother com pageyield This function is intended to reduce the risk of poor print quality and damage to the machine There are two messages that indicate when the toner nears or reaches its life end Toner Low and Replace Toner 210 Appendix Toner Lowis displayed on the LCD when the number of dots or rotations of the developer roller nears its maximum count Replace Toner is displayed on the LCD when the number of dots or rotations of the developer roller reaches its maximum count Color Correction The number of developer roller rotations that are counted may not only be for normal operations s
42. mode the machine acts as though it were turned off When you choose Printer Default the timeout setting will be reset to the specific time set at the factory this can be altered in the driver NOTE While the machine is in Sleep mode the LCD displays Sleep but the machine can still receive data Receiving a print job will wake up the machine to start printing E Color Mono You can change the Color Mono settings in the printer driver as follows Auto The machine checks the content of the document for color If color is detected anywhere in the document it will print the whole of the document using all the colors In other words it will mix some of the toners to help achieve every shade detected in the document increasing the density of toner applied to the page If no color content is detected it will print the document in monochrome The default setting on your machine is Auto Color Whether the document contains color or just monochrome your machine will print the document using all the colors Mono Select this mode if the document has only black and grayscale text and objects If your document contains color this mode prints the document in 256 levels of gray using the black toner e The machine s color sensor is very sensitive and may perceive faded black text or an off white background as color If you know that your document is black and white and you want to conserve color toner select Mono mode e If either
43. neutral detergents Cleaning with volatile liquids such as thinner or benzine will damage the surface of the machine Cleaning the outside of the machine Press and hold down to turn the machine off Wipe the outside of the machine with a ary soft lint free cloth to remove dust 148 Routine Maintenance Pull the paper tray completely out of the machine O If paper is loaded in the paper tray remove it O Remove anything that is stuck inside the paper tray QO Wipe the inside and the outside of the paper tray with a dry soft lint free cloth to remove dust Re load the paper and put the paper tray firmly back in the machine 8 Turn on the machine 149 Routine Maintenance Cleaning the inside of the machine 1 Press and hold down to turn the machine off Press the front cover release button and pull open the front cover amp Hold the blue handle of the drum unit Pull the drum unit out until it stops 150 Routine Maintenance 4 Turn the blue lock lever 1 at the left of the machine counterclockwise to the release position Holding the blue handles of the drum unit lift the front of the drum unit and remove it from the machine IMPORTANT Hold the blue handles of the drum unit when you carry it DO NOT hold the sides of the drum unit We recommend placing the drum unit on a clean flat level stable surface with a sheet of disposable paper or c
44. not installed correctly Reinstall the drum unit See Replacing the drum unit on page 128 No HUB Support A USB hub device is connected to the USB direct interface Disconnect the USB hub device from the USB direct interface No Paper The second line of the LCD Load size in tray paper The machine is out of paper or paper is not correctly loaded in the specified paper tray Load paper in the indicated paper tray Make sure the paper guides are set to the correct size No Permission Printing color documents is restricted Contact your administrator to check your Secure Function Lock settings the second line of the LCD is not installed or not installed correctly No Toner The toner cartridge for the color Remove the drum unit remove the toner cartridge for indicated on the second line of LCD the color indicated on the second line of LCD from the is not installed correctly drum unit and put the toner cartridge back into the drum unit Reinstall the drum unit in the machine If the problem continues replace the toner cartridge see Replacing the toner cartridges on page 123 No Tray The paper tray that is indicated on Reinstall the paper tray that is indicated on the second line of the LCD No Waste Toner The waste toner box is not installed correctly Reinstall the Waste Toner Box see the steps in Replacing the waste toner box on page 141 Not Available
45. of these settings may not appear Do one of the following E To change another setting repeat step E f you do not want to change other settings press Go and go to step Press A or Y or to enter the number of copies you want 27 Printing Methods Press OK or Go to start printing IMPORTANT To prevent damage to your machine DO NOT connect any device other than a digital camera or USB flash drive to the USB direct interface e DO NOT remove the USB flash drive or digital camera from the USB direct interface until the machine has finished printing NOTE You can change the default settings for Direct Print by using the control panel when the machine is not in the Direct Print mode Press A or or to enter the Direct Print menu See Direct Print on page 102 28 Driver and Software Printer driver A printer driver is software that translates data from the format used by a computer to the format that a particular printer needs Typically this format is page description language PDL The printer drivers for the supported versions of Windows and Macintosh are on the CD ROM we have supplied Windows only or on the Brother Solutions Center website at http solutions brother com Install the drivers by following the steps in the Quick Setup Guide The latest printer drivers can be downloaded from the Brother Solutions Center website at http solutions brother com For
46. shaded parts shown in the illustrations 6 Unpack the new belt unit and install it in the machine Make sure the belt unit is level and fits firmly into place 138 Routine Maintenance Make sure the blue lock lever 1 is in the release position as shown in the illustration 139 Routine Maintenance Push the drum unit in until it stops Close the front cover of the machine Resetting the belt counter When you replace the belt unit with a new one you must reset the belt unit counter by completing the following steps Press A while holding down Go on the machine s control panel Press A or Y or to display Belt Unit Press OK Press A for Reset to reset the belt unit counter 140 Routine Maintenance Replacing the waste toner box Order No WT 320CL The life of a waste toner box is approximately 50 000 pages 1 Letter or A4 size single sided pages 2 Waste toner box life is approximate and may vary by type of use WT Box End Soon If the LCD displays WT Box End Soon it means the waste toner box is near the end of its life Buy a new waste toner box and have it ready before you geta Replace WT Box message To replace the waste toner box see Replacing the waste t
47. takes longer to print the data E Manual Choosing Manual allows you to select the settings manually by clicking the Settings button Settings dialog box To change the following settings click Settings in the Basic tab Color Mode The following options are available in color Matching mode Normal This is the default color mode e Vivid The color of all elements are adjusted to become a brighter color Auto The printer driver selects the Color Mode type NOTE Choosing this option may take longer to print the data None 36 Driver and Software E Import To adjust the print configuration of a particular image click Settings When you have finished adjusting the image parameters such as brightness and contrast import those settings as a print configuration file Use the Export option to create a print configuration file from the current settings E Export To adjust the print configuration of a particular image click Settings When you have finished adjusting the image parameters such as brightness and contrast export those settings as a print configuration file Use the Import option to load a previously exported configuration file Improve Gray Color You can improve the image quality of a shaded area E Enhance Black Printing If a black graphic does not print correctly choose this setting E Improve Thin Line You can improve the image quality of thin lines E Improve Pattern Printing Select t
48. the correct size and is not available for automatic 2 sided printing Load the correct size of paper in the tray and set the size of paper for the tray see Paper Tray on page 91 The paper sizes for automatic 2 sided printing are Letter Legal or Folio Size Mismatch The paper in the indicated tray is not the correct size Do one of the following Load the same size of paper in the paper tray that is selected in the printer driver and then press Go In the printer driver select the size of paper that you loaded in the indicated paper tray Small paper The paper size specified in the printer driver is too small for the machine to deliver it to the Face down output tray Open the back cover face up output tray to let the printed paper exit onto the face up output tray and then press Go Pull out the drum unit Remove all the toner X indicates the toner cartridge or drum unit color that is near the end of its life BK Black C Cyan M Magenta Y Yellow can still print however the machine is telling you that the toner cartridge is near the end of its life oner Error One or more toner cartridges are not installed correctly cartridges and then put them back into the drum unit Toner Low X If the LCD displays Toner Low you Order a new toner cartridge now so a replacement toner cartridge will be available when the LCD displays Replace Toner Tray 2 Error The optional
49. the Image Color Management Scaling and TrueType Font settings 2 Image Color Management Specify how to print your color graphics e If you don t want to enable Image Color Management click ICM Disabled e If you want the calculations for color matching to be performed on the host computer before it sends the document to the machine click ICM Handled by Host System e If you want the calculations for color matching to be performed on your machine click ICM Handled by Printer using printer calibration E Scaling Specify whether to reduce or enlarge documents and by what percentage E TrueType Font Specify the TrueType font options Click Substitute with Device Font the default to use equivalent printer fonts for printing documents that contain TrueType fonts This will permit faster printing however you might lose special characters not supported by the printer font Click Download as Softfont to download TrueType fonts for printing instead of using printer fonts 58 Driver and Software Change settings by choosing a setting in the Printer Features list 3 Brother HL xxxx BR Script3 Advanced Options ICM Method ICM Disabled a ICM Intent Pictures Scaling 100 TrueType Font Substitute with Device Font 5 Document Options Advanced Printing Features Enabled Pages per Sheet Layout Right then Down Booklet Binding Edge On Left Edge H a PostScript Options S fA Printer Features Pri
50. the machine Off There is no problem with the machine Machine status messages The following table explains the machine s status messages during normal operation Machine Status Message Meaning Cooling Down The machine is cooling down Cancel Printing The machine is canceling the job Calibrate The machine is calibrating the color density Ignore Data The machine is ignoring data processed using the PS driver Please Wait The machine is warming up The machine is performing the calibration process Printing The machine is printing Ready The machine is ready to print Sleep In Sleep mode power save mode the machine acts as though it were turned off but the machine can still receive data Receiving a print job will wake up the machine to start printing Deep Sleep In Deep Sleep mode reducing more power consumption than Sleep mode the machine acts as though it were turned off If the machine does not receive data for a certain length of time while it is in Sleep mode it enters Deep Sleep mode The machine will wake up when the machine receives a print job Registration The machine is adjusting the print position 87 General Information Settings table How to access the menu mode Press any Menu buttons A OK or Back to take the machine offline Scroll through each menu level by pressing A or or for the direction you want
51. the numbered markers next to the drum roller to find the mark For example a cyan dot in column 2 on the check sheet would mean that there is a mark in the 2 region of the cyan drum 12 Turn the drum unit gear and the edge of the drum unit toward you using both hands while looking at the surface of the suspected area IMPORTANT To avoid print quality problems DO NOT touch the surface of the drum unit e Handle the drum unit gear carefully 160 Routine Maintenance When you have found the mark on the drum that matches the drum dot check sheet wipe the surface of the drum gently with a cotton swab until the mark on the surface comes off IMPORTANT DO NOT clean the surface of the photosensitive drum with a sharp object or any liquids D Hold the handle of the toner cartridge and slide it into the appropriate colored section of the drum unit until you hear it lock into place BK Black C Cyan M Magenta Y Yellow 161 Routine Maintenance Make sure the blue lock lever 1 is in the release position as shown in the illustration 162 Routine Maintenance Push the drum unit in until it stops Close the front cover of the machine 20 Turn on the power switch 163 Routine Maintenance Cleaning the paper pick up roller Cleaning the paper pick up roller periodically may prevent paper jams by insuring the proper feed
52. this setting Network Reset Restores all network settings of the internal print server to the factory settings EA The factory settings are shown in Bold with an asterisk 1 means a number within the range of 000 to 255 On connection to the network if the machine s Boot Method is Auto the machine will attempt to set the IP address and Subnet Mask from a boot server such as DHCP or BOOTP If a boot server cannot be found an APIPA IP address will be allocated such as 169 254 001 254 000 255 If the Boot Method of the machine is set to Static you must manually enter an IP address from the machine s control panel 96 General Information Network for HL L8350CDW and HL L8350CDWT Submenu 1 Submenu 2 Menu Selections Options Descriptions Wired LAN TCP IP Boot Method Auto Static RARP Chooses the IP method HL L8350CDW BOOTP DHCP that best suits your and needs HL L8350CDWT IP Address Het HEE HHH EH Enter the IP address 000 000 000 000 Subnet Mask Hee HEE PEE HHH Enter the Subnet mask 000 000 000 000 Gateway Hee HEH EEH HHH Enter the Gateway 000 000 000 000 address IP Boot Tries 0 1 2 3 32767 Specifies the number of attempts the machine will try to obtain an IP address when the Boot Method is set to any setting except Static APIPA On Off Automatically allocates the IP address from the link local address range I
53. version Subl Version Displays the sub firmware version Sub4 Version Displays the sub firmware version RAM Size Displays the size of memory in this machine Page Count Total Displays the total printed pages Color Displays the total color printed pages Monochrome Displays the total monochrome printed pages EA The factory settings are shown in Bold with an asterisk 89 General Information Machine Info continued Submenu 1 Submenu 2 Menu Options Descriptions Selections Parts Life Toner Life Black BK Displays the remaining life for each toner Cyan C cartridge Magenta M For example if the remaining life for the black toner cartridge is 20 the LCD Yellow Y displays the following BK EE Drum Life Displays the remaining life for the drum unit Belt Life Displays the remaining life for the belt unit PF Kit MP Life Displays the pages left to print with the PF kit MP PF Kit 1 Life Displays the pages left to print with the PF kit 1 PF Kit 2 Life Displays the pages left to print with the PF kit 2 Fuser Life Displays the pages left to print with the fuser unit Laser Life Displays the pages left to print with the laser unit Reset Parts Life Appears only when the drum unit or belt unit has exc
54. waste disposal office 145 Routine Maintenance 8 Unpack the new waste toner box and install it in the machine using the blue handle Make sure the waste toner box is level and fits firmly into place 146 Routine Maintenance Gently slide the drum unit into the machine until it stops at the blue lock lever D Close the front cover of the machine 147 Routine Maintenance Cleaning and Checking the machine Clean the outside and inside of the machine regularly with a dry soft lint free cloth When you replace the toner cartridge or the drum unit make sure that you clean the inside of the machine If printed pages are stained with toner clean the inside of the machine with a dry soft lint free cloth A A e DO NOT put a toner cartridge into a fire It could explode resulting in injuries DO NOT use flammable substances any type of spray or an organic solvent liquid containing alcohol or ammonia to clean the inside or outside of the machine Doing so could cause a fire or electrical shock Instead use only a ary soft lint free cloth See the Product Safety Guide IMPORTANT Use
55. 73 4 F 23 C 115 V Mono Less than 15 seconds at 73 4 F 23 C 115 V 1 2 3 From Ready mode and standard tray The print speed may change depending on the type of document you print Print speed may be slower when the machine is connected by wireless LAN Interface Model HL L8250CDN HL L8350CDW HL L8350CDWT USB Hi Speed USB 2 0 2 We recommend using a USB 2 0 cable Type A B that is no more than 6 feet 2 meters long Ethernet 10BASE T 100BASE TX Use a straight through Category 5 or greater twisted pair cable Wireless LAN IEEE 802 11b g n Infrastructure Mode Ad hoc Mode IEEE 802 11g Wi Fi Direct 1 2 3 Third party USB ports are not supported Your machine has a Hi Speed USB 2 0 interface The machine can also be connected to a computer that has a USB 1 1 interface For detailed network specifications see Network LAN on page 206 and see the Network User s Guide 205 Appendix Network LAN Model HL L8250CDN HL L8350CDW HL L8350CDWT LAN You can connect your machine to a network for Network Printing Also included is Brother BRAdmin Light 12 Network Management software Protocols IPv4 ARP RARP BOOTP DHCP APIPA Auto IP WINS NetBIOS name resolution DNS Resolver mDNS LLMNR responder LPR LPD Custom Raw Port Port9100 IPP IPPS FTP Server TELNET Server HTTP HTTPS server TFTP client and server SMTP Clien
56. 8 50 by 11 00 inches Orientation Te Ta V TextEdit S Layout Color Matching Paper Handling Cover Page a CE PDF Hide Details Secure Print Print Supply Levels Cover Page You can choose the following cover page settings Printer Brother HL xxxx Presets Default Settings Copies 1 Two Sided Pages All From 1 to 1 Paper Size US Letter 8 50 by 11 00 inches Fai Orientation A t Cover Page Print Cover Page None Before document After document itsi 4 lofl gt bP Cover Page Type standard Billing Info 2 PDF Hide Details Cancel Print E Print Cover Page To add a cover page to your document use this setting Cover Page Type Choose a template for the cover page E Billing Info To add the billing information to the cover page type text in the Billing Info text box 68 Driver and Software Layout 2 PDF Hide Details E Pages per Sheet Printer Brother HL xxxx Presets Default Settings Copies 1 _ Two Sided Pages All From 1 to 1 Paper Size US Letter 8 50 by 11 00 inches R Orientation Ta t Layout Pages per Sheet da D t Direcitod 2 SS H O N Border None Two Sided Off Reverse page orientation Flip horizontally Cancel Print The Pages per Sheet selection can reduce the image size of a page by allowing multiple pages to be printed on one sheet of paper
57. G O Active or Client Active I F Enable On O Enables or disables the Wi Fi Direct connection Security IPsec On O IPsec is an optional security feature of the IP protocol that provides authentication and encryption services We recommend contacting your network administrator before changing this setting EA The factory settings are shown in Bold with an asterisk 100 General Information Network for HL L8350CDW and HL L8350CDWT continued Submenu 1 Submenu 2 Menu Selections Options Descriptions Network Reset Restores all network settings of the internal print server to the factory settings EA The factory settings are shown in Bold with an asterisk 1 means a number within the range of 000 to 255 On connection to the network if the machine s Boot Method is Auto the machine will attempt to set the IP address and Subnet Mask from a boot server such as DHCP or BOOTP If a boot server cannot be found an APIPA IP address will be allocated such as 169 254 001 254 000 255 If the Boot Method of the machine is set to Static you must manually enter an IP address from the machine s control panel Reset Menu Type of Reset Description Network Restores all network settings of the internal print server to the factory settings Factory Reset factory settings Rese
58. POI oreore aE Sloasclestet sctiex shdacexieneas 15 Toner Cartridge seroren 122 123 Toner Cartridge life oo eeceeeeeeeeeeneeeeeeeeneeeeeeeaees 210 Troubleshooting ossessi 170 188 error messages ON LOD cecceeeeeeeeeeeteeeeeeneeeees 171 if you are having difficulty MOLWONMK 2 cassasvenavedtodexaranettepnas doacddaescebarsacvasandaaxens 190 paper handling eceeceeeeeeeeeceeeeesseeeeeeeeeneees 189 PAPE jams ooa 176 jalalat dia e BEE E EA T 188 U Unprintable area oo ceccceceeeceeccceeceeeeeeeeeeeeeeeeenaneaeees 7 USB direct interface ccceeeeeeeeeeeeeeeeeeeeeessaeeseees 24 USB flash drive wisscicatavsthscoasvedsasadeaeusshscasaeeshidaawendaeee 24 Utiliti S senikan eninin ia 212 W Watermark c cccscssviescativestecsaaeiateseeestnvenssessairteceaned 41 46 Weights scccsnscevedaccsaesvesanraced odatidan iaaea i deai 202 Windows ico nisascdenccsnssite atesteneosaccsbnceeieoneeeomearess 29 WLAN ae sccsvedsadauteatedis steveche aneiideasavlvinaned tenestataa 98 99 World Wide Web ccccceeceeeeeeeeeeeeeesennneeaeees 212 216
59. Paper When using heavier weight paper or rough paper choose Thick Paper or Thicker Paper For bond paper choose Bond Paper e When using envelopes choose Envelopes If the toner is not fixed to the envelope correctly when Envelopes is selected choose Env Thick If the envelope is crumpled when Envelopes is selected choose Env Thin For more information see Paper Tray Capacity on page 3 e When Label is selected in the printer driver the machine will feed the paper from the MP tray even if MP Tray is not selected as the paper source Print Quality Choose one of the following print quality settings Normal 600 x 600 dpi 600x600 dpi Recommended for ordinary printing Use this mode for good print quality with reasonable print speeds E Fine 2400 dpi class 2400 dpi class The finest print mode Use this mode to print precise images such as photographs Since the print data is much larger than in Normal mode processing time data transfer time and print time will be longer NOTE The print speed will change depending on the print quality setting you choose Higher print quality takes longer to print while lower print quality takes less time to print Color Mono You can change the Color Mono settings in the printer driver as follows E Auto The machine checks the content of the document for color If color is detected anywhere in the document it will print the whole of the document using all the colors In other words
60. Paper Output Face Down Output Tray Up to 150 sheets of 20 Ib 80 g m Plain paper face down delivery to the face down output paper tray Face Up Output Tray One sheet face up delivery to the face up output tray 2 sided Automatic 2 sided Printing Paper Type Plain Paper Thin Paper Recycled Paper Glossy Paper Paper Size Letter Legal Folio Paper Weight 16 to 28 Ib 60 to 105 g m 1 For labels we recommend removing the printed sheets from the output paper tray immediately after they exit the machine to avoid the possibility of smudging 3 Tray 2 is standard on HL L8350CDWT For glossy paper place only one sheet in the MP Tray 204 Appendix Printer Model HL L8250CDN HL L8350CDW HL L8350CDWT Automatic 2 sided Print Yes Emulation PCL6 BR Script3 PostScript 3 Resolution 600 x 600 dpi 2400dpi 2400 x 600 quality Print Speed 2 Single side Monochrome Up to 30 ppm Letter size Up to 32 ppm Letter size print Up to 28 ppm A4 size Up to 30 ppm A4 size Full color Up to 30 ppm Letter size Up to 32 ppm Letter size Up to 28 ppm A4 size Up to 30 ppm A4 size 2 sided Print Monochrome Upto 14 sides per minute 7 sheets per minute Letter or A4 size Full color Up to 14 sides per minute 7 sheets per minute Letter or A4 size First Print Time Color Less than 15 seconds at
61. Paper Size US Letter 50 by 11 00 chot Orientation Pe Hee Secure Print Secure Print User Name MacBook tott gt gt Job Nama System Name Password 7 POF Hide Details Cancel pnnt To create a secure print job select Secure Print and select the Secure Print check box Type a password in the Password text box and click Print For more information about Secure Print see Printing Secure documents on page 104 80 Driver and Software Removing the printer driver Log on as an Administrator 2 From the Apple menu choose System Preferences Click Print amp Scan or Printers amp Scanners then select the printer you want to remove and remove it by clicking the button Click Delete Printer 1 Printers amp Scanners for OS X v10 9 x users 81 Driver and Software Status Monitor The Status Monitor utility is a configurable software tool for monitoring the status of the machine it lets you see error messages such as paper empty or paper jam at pre set update intervals and access the Web Based Management utility Check the device status by following these steps to Launch the Brother Status Monitor E For OS X v10 7 5 and 10 8 x Run System Preferences select Print amp Scan and then choose the machine Click Options amp Supplies Click the Utility tab and then click Open Printer Utility The Status Monitor will start up E For OS X v10 9 x 1 Run System Preferences sel
62. Printer driver settings you cannot use the Print Preview option If the 2 sided setting was selected in the Printer driver settings you cannot delete pages using the Page List Area 40 Driver and Software Advanced tab Brother SolutionsCen Paper Size Letter 81 2x11in 215 9x 279 4 mm Media Type Label Copies 1 Print Quality Normal 600 x 600 dpi Administrator User Authentication Of D Fit to Paper Size Letter Free 25 400 100 Change the tab settings by clicking the following settings E 1 Scaling E 2 3 4 5 6 7 8 9 Reverse Print Use Watermark Header Footer Print Toner Save Mode Secure Print Administrator User Authentication 9 Other Print Options are Ne aS OL See au a aa Scaling Select an option to change the scale of the printed image Reverse Print Select Reverse Print to rotate the page 180 degrees 41 Driver and Software Use Watermark Add a logo or text to your document as a watermark Choose one of the preset Watermarks or use an image file that you have created Check Use Watermark and then click the Settings button Watermark Settings Watermark Settings Select Watermark CONFIDENTIAL Add COPY DRAFT Settings E Bring to Front In Outline Text E Bring To Front Select this check
63. Pv6 On Of Enables or disables the IPv6 protocol Ethernet Auto 100B FD Chooses Ethernet link 100B HD 10B FD 10B HD mode Wired Status Active 100B FD Active 100B HD Active 10B FD Active 10B HD Inactive Wired OFF Displays Ethernet link status MAC Address Displays MAC address of the machine Set to Default Restores wired network settings of the internal settings print server to the factory Wired Enable On Off Chooses Ethernet link mode EA The factory settings are shown in Bold with an asterisk 97 General Information Network for HL L8350CDW and HL L8350CDWT continued Submenu 1 Submenu 2 Menu Selections Options Descriptions WLAN TCP IP Boot Method Auto Static RARP BOOTP DHCP Chooses the IP method that best suits your needs IP Address FHE HH FE 4 Enter the IP address 000 000 000 000 Subnet Mask ttt HH HH 4 Enter the Subnet mask 000 000 000 000 Gateway Hee HHH HA 4 Enter the Gateway 000 000 000 000 address IP Boot Tries 0 1 2 3 32767 Specifies the number of attempts the machine will try to obtain an IP address when the Boot Method is set to any setting except Static APIPA On Off Automatically allocates the IP address from the link local address range 1 IPv6 On
64. Reinstall the drum unit in the machine Drum Stop It is time to replace the drum unit Replace the drum unit see Replacing the drum unit on page 128 Jam 2 sided The paper is jammed underneath See Paper is jammed underneath the Paper Tray the paper tray or the fuser unit on page 178 Jam Inside The paper is jammed inside the See Paper is jammed inside the machine machine on page 184 Jam MP Tray The paper is jammed in the multi purpose tray of the machine See Paper is jammed in the multi ourpose tray on page 176 Function Lock was reached Jam Rear The paper is jammed in the back of See Paper is jammed at the back of the machine the machine on page 181 Jam Tray 1 The paper is jammed in the paper See Paper is jammed in Paper Tray 1 or Tray 2 p tray of the machine on page 176 Jam Tray 2 imit Exceeded The print limit set in Secure Contact your administrator to check your Secure Function Lock settings Log Access Error The machine could not access the print log file in the server Contact your administrator to check the Store Print Log to Network settings For detailed information see the Network User s Guide No Belt Unit The belt unit is not installed correctly Reinstall the belt unit see the steps in Replacing the belt unit on page 135 172 Troubleshooting Error message Cause Action No Drum Unit The drum unit is
65. The corona wires are coated with paper dust or toner Clean the corona wires in the drum unit see Cleaning the corona wires on page 154 Drum End Soon tess oes For am ed eae me ee Lar LAH EP Rd Onno The drum unit is nearing the end of its rated life and will require replacement We recommend you keep a genuine Brother drum unit ready for installation Buy a new drum unit DR 331CL and have it ready before you get a Replace Drum message Replace Drum ne Thess ens PEL iki LP LAE The drum unit has exceeded its rated life Please replace the drum unit with a new one We recommend a genuine Brother drum unit be installed at this time After replacement reset the drum counter by following the instructions included with the new drum unit Drum Stop Mtoe oes oe ae Lar LATED cr LE We cannot guarantee the print quality Please replace the drum unit with a new one We recommend a genuine Brother drum unit be installed at this time After replacement reset the drum counter by following the instructions included with the new drum unit 128 Routine Maintenance Replacing the drum unit IMPORTANT e While removing the drum unit handle it carefully because it may contain toner If toner scatters on your hands or clothes immediately wipe or wash it off with cold water e Every time you replace the drum unit clean the inside of the machine see Cleaning and Checking the machine on page 148 When you replace the
66. User s Guide Brother Laser Printer HL L8250CDN HL L8350CDW HL L8350CDWT For visually impaired users You can read this manual with Screen Reader text to speech software You must set up the hardware and install the driver before you can use the machine Please use the Quick Setup Guide to set up the machine You can find a printed copy in the box Please read this User s Guide thoroughly before you use the machine Please visit http solutions brother com where you can get product support the latest driver updates and utilities and answers to frequently asked questions FAQs and technical questions Note Not all models are available in all countries Visit the Brother Solutions Center at http solutions brother com and click Manuals on your model s page to download other manuals Version 0 USA CAN User s Guides and where do find them Which Guide What s in it Where is it Product Safety Guide Read this Guide first Read the Safety Instructions before you set up your machine See this Guide for trademarks and legal limitations Printed In the Box Quick Setup Guide Follow the instructions for setting up your machine and installing the drivers and software for the operating system and connection type you are using Printed In the Box User s Guide Learn the print operations and how to replace supplies and perform routine maintenance See trouble
67. VANCEd taD sdnaresisririiai ken n AT 41 Print Prolls tab eeano aree E EEEE ERALA NAE EEA 50 Device Settings tabirinin teal iad aia S EEEa A Bld A A A eee 52 CUO 010 n AEE A L E E N 53 BR Script 3 printer driver features PostScript 3 language emulation 1 eee eeeeeeeeeentteeeeeeeeees 55 Uninstalling the printer Oriver e ee ceceeeeeeeecneee eee eecneee eee eaeee eand ara a Aei KAAN area EA 63 Status MONON isunen tenn eli aces nl hei ee de eet ae 64 MACMOST ci cia sate tehneis cevecet darne rina E EEEE EAEOI EE OEA A 66 Features in the printer driver Macintosh s sessssseessrrreessrnnesrsenneessnnnnentennnnnnnnnnnnntannnnnnnnnnnnnannnnnnnnne 66 Choosing page setup OPTIONS ceceeceeeceeeeeceeeneeeeeeneeceaaeeeeeneeeceaeeeseaaeesaaeeeseaaeeseaeeeseaaeeseaeeessnaaeeeenes 66 Features in the BR Script3 printer driver PostScript 3 language emulation 0 0 0 eee 76 Removing the printer driver cceeccccceceeccccceeeeeeceeeeeeeeeaaeeeeaaaaaeesseaaaaaesaaaaaaaaessaaaaeeesseaaeeeeseeaaaeetees 81 Stat s MONON seeesset cc caveeg tcc asidestdezeea che neetideaeave dich tates fenaveee age Aieedeandateacnsaceete dads Bios deskenteclaes 82 OOMWANG A A ds cecauene anvudadabeca peatatetaccceinaeg des iebd aa dsdaedeasidlaasholefentstarserasees 84 Software for Networks seien dina a ieee cepa eked decitabine ia 84 3 4 5 General Information 85 COMUPON DAMEN oe iceneiecae sect deddens sata candsbicdanacep be vece
68. WT Printer Type Laser Print Method Electrophotographic Laser Printer single pass Memory Capacity Standard 128 MB Optional 1 slot DDR2 SO DIMM 144 pin up to 256 MB LCD liquid crystal display 16 characters x2 lines Power Source 110 120 V AC 50 60 Hz Power Consumption Peak Approx 1170 W Average Printing Approx 530 W at Approx 555 W at 77 F 25 C 77 F 25 C Printing Approx 370 W Approx 375 W Quiet Mode Ready Approx 65 W at 77 F 25 C Sleep Approx 8 5 W Deep Sleep Approx 0 9 W Power Off 23 Approx 0 02 W Dimensions 12 3 313 17 5 445 f A 16 1 410 HL L8250CDN HL L8350CDW HL L8350CDWT 19 1 19 5 495 Weights with supplies 47 5 Ib 21 5 kg 61 4lb 27 8kg 1 USB connections to computer 2 Measured according to IEC 62301 Edition 2 0 3 Power consumption varies slightly depending on the usage environment or part wear 202 Appendix Model HL L8250CDN HL L8350CDW HL L8350CDWT Noise Level Sound Pressure Printing LpAm 53 5 dB A Lpam 55 0 dB A Ready LpAm 27 9 dB A LpAm 27 3 dB A Printing Lpam 51 1 dB A Lpam 50 6 dB A LpAm 50 8 dB A Quiet Mode Sound Power Printing Lwad 6 75 B A LWAd 6 78 B A Ready Lwad 4 06 B A Printing Color Color Col
69. Yellow NOTE Make sure you installed the toner cartridge correctly or it may separate from the drum unit 9 Push the drum unit in until it stops Close the front cover of the machine NOTE After replacing the toner cartridge DO NOT turn off the machine s power switch or open the front cover until the LCD displays Ready 127 Routine Maintenance Replacing the drum unit Order No DR 331CL A new drum unit can print approximately 25 000 pages l 1 2 Letter or A4 size single sided pages 2 Drum life is approximate and may vary by type of use NOTE There are many factors that determine the actual drum life such as the temperature humidity type of paper type of toner used and so on Under ideal conditions the average drum life is estimated at approximately 25 000 pages The actual number of pages that your drum will print may be significantly less than this estimate Because we have no control over the many factors that determine the actual drum life we cannot guarantee a minimum number of pages that will be printed by your drum For best performance use only genuine Brother toner The machine should be used only in a clean dust free environment with adequate ventilation e Printing with a non Brother drum unit may reduce not only the print quality but also the quality and life of the machine itself Warranty coverage does not apply to problems caused by the use of a non Brother drum unit Drum
70. al is more stable at the high temperatures in the fuser unit Adhesives should not come in contact with any part of the machine because the label stock may stick to the drum unit or rollers and cause jams and print quality problems No adhesive should be exposed between the labels Labels should be arranged so that they cover the entire length and width of the sheet Using labels with spaces may result in labels peeling off and causing serious jams or print problems All labels used in this machine must be able to withstand a temperature of 392 F 200 C for a period of 0 1 seconds Types of labels to avoid Do not use labels that are damaged curled wrinkled or an unusual shape IMPORTANT e DO NOT feed partially used label sheets or labels with the carrier sheet exposed because your machine will be damaged DO NOT reuse or insert labels that have been used previously or are missing a few labels on the sheet e Label sheets should not exceed the paper weight specifications described in this User s Guide Labels exceeding this specification may not feed or print correctly and may cause damage to your machine Printing Methods Unprintable area when printing from a computer The figures below show maximum unprintable areas The unprintable areas may vary depending on the paper size or settings in the application you are using Usage Document Top 1 Left 2 Size Bottom 3 Right 4 Print Letter 0 16 in 0 16
71. are Features in the Windows printer driver For more information see the Help text in the printer driver NOTE The screens in this section are from Windows 7 The screens on your computer will vary depending on your operating system e To access the printer driver settings see Accessing the printer driver settings on page 32 For HL L8350CDWT users please read HL L8350CDW as HL L8350CDWT Basic tab Change the Page Layout settings by clicking the illustration on the left side of the Basic tab Brother SolutionsCenter Basic Advanced Print Profiles Paper Size Letter Orientation Portrait Copies 1 Media Type Plain Paper 1 Print Quality Normal 600 x 600 dpi 4 Paper Size Letter Color Mono i Auto 8 1 2x 11in 2159x 279 4 mm Document Type Document Standard Media Type Plain Paper Copies 1 Print Quality Normal 600 x 600 dpi Multiple Page Normal Right then Down 5 2 sided Booklet Paper Source Auto Select First Page Same as First Page Other Pages 5 E Print Preview Add Profile J Suppor Choose the Paper Size Orientation Copies Media Type Print Quality Color Mono and Document Type 1 Choose Multiple Page and 2 sided Booklet 2 Choose the Paper Source 3 Review the displayed list of settings 4 Click OK to confirm the settin
72. artridge carefully If toner scatters on your hands or clothes immediately wipe or wash it off with cold water e To avoid print quality problems DO NOT touch the shaded parts shown in the illustration lt Toner cartridge gt e We recommend placing the toner cartridge on a clean flat level stable surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner NOTE Be sure to seal up the used toner cartridge tightly in a bag so that toner powder does not spill out of the cartridge e Visit to http Awww brother com original index html for instructions about how to return your used supplies to the Brother collection program If you choose not to return your used supply please discard the used supply according to local regulations keeping it separate from domestic waste If you have questions call your local waste disposal office 6 Clean the corona wire inside the drum unit by gently sliding the blue tab from left to right and right to left several times IMPORTANT Be sure to return the tab to the home position 1 If you do not printed pages may have a vertical stripe 125 Routine Maintenance 6 Repeat step to clean each of three remaining corona wires Unpack the new toner cartridge then pull off the protective cover IMPORTANT e DO NOT unpack the new toner cartridge until you ar
73. black and grayscale text and objects If your document contains color this mode prints the document in 256 levels of gray using the black toner NOTE The machine s color sensor is very sensitive and may perceive faded black text or an off white background as color If you know that your document is black and white and you want to conserve color toner select Mono mode e If either the Cyan Magenta or Yellow toner reaches the end of its life while printing a color document the print job cannot be completed You can cancel your print job and choose to start the print job again in Mono mode as long as Black toner is available Color Mode The following options are available in Color Matching mode Normal This is the Default color mode e Vivid The color of all elements are adjusted to become a more vivid color None 78 Driver and Software Feature Sets General 2 Printer Brother Hvo Presets Default Settings Copies 1 _ _ Two Sided Pages All From 1 to 1 Paper Size A4 210 by 297 mm Orientation t i t gt Printer Features Feature Sers General 2 M improve Gray Color loft gt gt Enhance Black Printing F Halftone Screen Lock High Quality Image Printing Improve Print Output Off 7 POF Hide Details Cancel Prim E Improve Gray Color You can improve the image of a shaded area E Enhance Black Printing If a black graphic does not print correctly choose this setting m Halft
74. cartridges on page 123 Replace Toner When the following message appears on the LCD you must replace the toner cartridge Replace Te The second line of the LCD indicates which color must replace When the LCD displays Replace Toner the machine will stop printing until you replace the toner cartridge A new genuine Brother toner cartridge will reset the Replace Toner message NOTE For more information about how toner cartridge life is calculated see mportant information for the toner cartridge life on page 210 122 Routine Maintenance Replacing the toner cartridges Make sure that the machine is turned on Press the front cover release button and pull open the front cover 3 Hold the blue handle of the drum unit Pull the drum unit out until it stops 123 Routine Maintenance 4 Hold the handle of the toner cartridge and gently push it toward the machine to unlock it Then pull it out of the drum unit Repeat this for all the toner cartridges WARNING AX A e DO NOT put a toner cartridge into a fire It could explode resulting in injuries DO NOT use flammable substances any type of spray or an organic solvent liquid containing alcohol or ammonia to clean the inside or outside of the machine Doing so could cause a fire or electrical shock Instead use only a ary soft lint free cloth See the Product Safety Guide 124 Routine Maintenance IMPORTANT e Handle the toner c
75. choose Higher print quality takes longer to print while lower print quality takes less time to print Color Mono You can change the Color Mono settings in the printer driver as follows Auto The machine checks the content of the document for color If color is detected anywhere in the document it will print the whole of the document using all the colors In other words it will mix some of the toners to help achieve every shade detected in the document increasing the density of toner applied to the page If no color content is detected it will print the document in monochrome The default setting on your machine is Auto Color Whether the document contains color or just monochrome your machine will print the document using all the colors e Mono Select this mode if the document has only black and grayscale text and objects If your document contains color this mode prints the document in 256 levels of gray using the black toner NOTE The machine s color sensor is very sensitive and may perceive faded black text or an off white background as color If you know that your document is black and white and you want to conserve color toner select Mono mode e If either the Cyan Magenta or Yellow toner reaches the end of its life while printing a color document the print job cannot be completed You can cancel your print job and choose to start the print job again in Mono mode as long as Black toner is available E Pape
76. ctly or it may separate from the drum unit 132 Routine Maintenance Make sure the blue lock lever 1 is in the release position as shown in the illustration 133 Routine Maintenance 11 Push the drum unit in until it stops Close the front cover of the machine Resetting the drum counter When you replace a drum unit with a new one you must reset the drum counter by completing the following steps 4 Press A while holding down Go on the machine s control panel to display Reset Menu Press A or Y or to display Drum Unit Press OK Press A for Reset to reset the drum counter 134 Routine Maintenance Replacing the belt unit Order No BU 320CL A new belt unit can print approximately 50 000 pages 5 pages per job 12 or 20 000 pages 1 page per job 2 1 Letter or A4 size single sided pages 2 Belt unit life is approximate and may vary by type of use Belt End Soon If the LCD displays Belt End Soon it means the belt unit is near the end of its life Buy a new belt unit and have it ready before you geta Replace Belt message To replace the belt unit see Replacing the belt unit on page 135 Replace Belt When the following message appears on the LCD you must replace the belt unit Replace Belt IMPORTANT e DO NOT touch the surface of the belt unit If you touch it it could degrade print quality e Damage caused
77. d Software E Toner Save Mode When you select the Toner Save Mode check box print appears lighter The default setting is Off unchecked NOTE We do not recommend Toner Save Mode for printing Photo or grayscale images E Sleep Time Min When the machine does not receive data for a certain period of time it enters Sleep mode In Sleep mode the machine acts as though it were turned off If you choose Printer Default the timeout setting will be reset to the specific time set at the factory this can be altered in the driver To change the Sleep Time choose 2 10 or 30 While the machine is in Sleep mode the LCD displays Sleep but the machine can still receive data Receiving a print job will wake up the machine to start printing m Color Mono You can change the Color Mono settings in the printer driver as follows Auto The machine checks the content of the document for color If color is detected anywhere in the document it will print the whole of the document using all the colors In other words it will mix some of the toners to help achieve every shade detected in the document increasing the density of toner applied to the page If no color content is detected it will print the document in monochrome The default setting on your machine is Auto Color Whether the document contains color or just monochrome your machine will print the document using all the colors Mono Select this mode if the document has only
78. d na riaa a ean ned aaia nasii Aa karaari 108 Auto Power Offi 2 cc ia teitin acelin eh ee i ed i eee 109 QUIEL MOE feature scc sets sel eeestede eat cx essicd ewes sedi tensa dda she aaa aia aievea naa iaaa i 110 Turning Quiet mode on olt sccivis cicceeisctectvveds ciate secd iaia iana aa aeina a iia 110 COlOr Correcto Meri sin vss eeseveciaeesesdzadsuaee noecnenntavedagns candied aed aaea iaa Aaaa a ia aiaa aaea a Gaidari 111 Color Calibration 04 canis eat aia ai eile iid et einai ai ee 111 Color REGISTAUON oa sat fave sedseteg shes cessteles va senneieh be des denredsaeestena it aaa aiidata iadaaa 112 Auto ConmeCtion ascivin teest ccsietiis cles deneviel det a aaia eea aT a de die AEA aii 112 Options 113 Lower tray LT S20CL isivs tieniads etext Saget anaa aia aa aa ada a AT eee eee 114 SO DIMM iiss seca ciece sane sites desachenweanes adcasdlecdendacseduedgcansis dahaga aa iati dae da Ain aaa a iadayendssanteataagiaeested deen atecineael 115 SODIMM YPES ennnen aa Cetin thi eee ati hel ed ee ee 115 Installing extra MEMOTY seice cccsesecscceedecsend ccnueeseadsieetsbeds caceetend sateen seteendet sah canetes vie aaueua sted EE 116 Routine Maintenance 118 FROPIACING SUP PISS ssc Sarvasics Sede E us aeacteeeaes eitiewda E at acteoeeeiinis 118 Replacing the toner cannidgoSer sisiran snnn anina aaas ARANNA Aaa ASARANA AASE 122 Replacing the Grunn umi sena T R 128 Replacing the Delt unii sststissiis kas aE E E E A a R E lecceenenaeceetcudas
79. dditional help the Brother Solutions Center offers the latest FAQs and troubleshooting tips Visit http solutions brother com e Using non Brother supplies may affect the print quality hardware performance and machine reliability Printing difficulties Difficulties Suggestions No printout Check that the correct printer driver has been installed and chosen Check to see if the LCD is showing an error message See Error and maintenance messages on page 171 Check that the machine is online Windows 7 and Windows Server 2008 R2 Click the Start button gt Devices and Printers Right click Brother HL XXXX series and click See what s printing Click Printer and make sure you clear the check mark before Use Printer Offline Windows Vista and Windows Server 2008 Click the Start button gt Control Panel gt Hardware and Sound gt Printers Right click Brother HL XXXX series Make sure you clear the check mark before Use Printer Offline Windows XP and Windows Server 2003 Click the Start button gt Printers and Faxes Right click Brother HL XXXxX series Make sure you clear the check mark before Use Printer Offline Windows 8 and Windows Server 201 2 Move your mouse to the lower right corner of your desktop When the menu bar appears click Settings gt Control Panel In the Hardware and Sound Hardware group click View devices and printers Right click the Brother HL XXXX Printer
80. dialog box click Preferences in the General tab of the Brother HL XXXX BR Script3 Properties dialog box E Layout tab Change the layout by choosing the settings for Orientation Print on Both Sides 2 sided Page Order and Pages Per Sheet Brother HL xxxx BR Script3 Printing Preferences as Layout Paper Gualty Secure Paint Orientation Print on Both Sides None X Page Order Front to Back bd ore Page Format SSS Pages per Sheet 1 X Booklet Draw Borders l Advanced Orientation Portrait Landscape Rotated Landscape Orientation selects the position of your document on the printed page Print on Both Sides To do 2 sided printing choose Flip on Short Edge or Flip on Long Edge Page Order Specify the order in which the pages of your document will be printed Front to Back prints the document so that page 1 is on top of the stack Back to Front prints the document so that page 1 is on the bottom of the stack 55 Driver and Software Pages Per Sheet Click Pages Per Sheet to reduce the image size of a page by allowing multiple pages to be printed on one sheet of paper Click Booklet to print a document in the booklet style Draw Borders Select this check box to add a border E Paper Quality tab Choose the Paper Source Brother HL xxxx BR Script3 Printing Preferences Es Layout Paper Quality Secure Print Tray Selection Paper Source A
81. dous situation which if not avoided could result in death or serious injuries IMPORTANT IMPORTANT indicates a potentially hazardous situation which if not avoided may result in damage to property or loss of product functionality NOTE Notes tell you how to respond to a situation that may arise or give tips about how the operation works with other features A Electrical Hazard icons alert you to possible electrical shocks A Fire Hazard icons alert you to the possibility of a fire A Hot Surface icons warn you not to touch machine parts that are hot O Prohibition icons indicate actions that must not be performed Bold Bold style identifies buttons on the machine s control panel or computer screen Italics Italicized style emphasizes an important point or refers you to a related topic Courier New Courier New font identifies the messages shown on the LCD of the machine Accessing Brother Utilities Windows Brother Utilities is an application launcher that offers convenient access to all Brother applications installed on your device Windows xP Windows Vista Windows 7 Windows Server 2003 Windows Server 2008 and Windows Server 2008 R2 Click Start gt All Programs gt Brother gt 4 Brother Utilities Windows 8 and Windows Server 2012 Tap or click Brother Utilities either on the Start screen or the desktop Windows 8 1 and Windows Server 2012 R2 Move your mouse to the lower left corner o
82. drum unit with a new one follow these steps and then reset the drum counter by following the steps on page 134 Make sure that the machine is turned on Press the front cover release button and pull open the front cover 129 Routine Maintenance 4 Turn the blue lock lever 1 at the left of the machine counterclockwise to the release position Holding the blue handles of the drum unit lift the front of the drum unit and remove it from the machine IMPORTANT Hold the blue handles of the drum unit when you carry it DO NOT hold the sides of the drum unit We recommend placing the drum unit on a clean flat level stable surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner To prevent damage to the machine from static electricity DO NOT touch the electrodes shown in the illustration 130 Routine Maintenance O Hold the handle of the toner cartridge and gently push it forward to unlock it Then pull it out of the drum unit Repeat this for all the toner cartridges WARNING AX A e DO NOT put a toner cartridge into a fire It could explode resulting in injuries e DO NOT use flammable substances any type of spray or an organic solvent liquid containing alcohol or ammonia to clean the inside or
83. e 157 E Install a new drum unit see Replacing the drum unit on page 128 Blank page or some colors are missing E Identify the color causing the problem and put in a new toner cartridge see Replacing the toner cartridges on page 123 To identify the color of the toner cartridge visit http solutions brother com to view our FAQs and troubleshooting tips E Install a new drum unit see Replacing the drum unit on page 128 3 7 in 94 mm 3 7 in 94 mm Colored spots at 3 7 in 94mm E f the problem is not solved after printing a few pages the drum may have foreign material such as glue from a label stuck on the drum surface Clean the drum unit see Cleaning the drum unit on page 157 E Install a new drum unit see Replacing the drum unit on page 128 194 Troubleshooting Examples of poor print quality Recommendation 1 2 in 30 mm a 1 2 in i 30 mm Colored spots at 1 2 in 30mm E Identify the color causing the problem and put in a new toner cartridge see Replacing the toner cartridges on page 123 To identify the color of the toner cartridge visit http solutions brother com to view our FAQs and troubleshooting tips Toner scatter or toner stain Check the machine s environment Conditions such as high humidity and high temperatures may cause this print quality problem E Iden
84. e Cannot print to the networked printer screen appears follow the on screen instructions If the problem is not solved see the Network User s Guide Make sure the interface is set to Auto on the machine see how to change the interface on page 92 The Brother software cannot be installed Windows If the Security Software warning appears on the computer screen during the installation change the Security Software settings to permit the Brother product setup program or other program to run Macintosh If you are using a firewall function of anti spyware or antivirus security software temporarily disable it and then install the Brother software Cannot connect to wireless network HL L8350CDW and HL L8350CDWT Investigate the problem using the WLAN report Print the WLAN report in the menu selection Machine Info Print WLANReport and then press Go For more details see the Network User s Guide EA For other problems concerning using your machine on a Network see the Network User s Guide 190 Troubleshooting Other difficulties Difficulties Suggestions The machine will not turn on Adverse conditions on the power connection such as lightning or a power surge may have triggered the machine s internal safety mechanisms Turn the machine off and unplug the power cord Wait for ten minutes then plug in the power cord and turn the machine on If you still cannot turn o
85. e cables 8 Turn on the machine s power switch NOTE To make sure that you have installed the SO DIMM properly you can print the Printer Settings page that shows the current memory size See Machine Info on page 89 117 Routine Maintenance Replacing supplies You must replace supplies when the machine indicates that the life of the supply is over You can replace the following supplies yourself Using non Brother supplies may affect the print quality hardware performance and machine reliability NOTE The drum unit and toner cartridge are two separate parts Toner cartridge See Replacing the toner cartridges on page 122 Order No TN 331BK TN 336BK TN 331C TN 336C TN 331M TN 336M TN 331Y TN 336Y Drum unit See Replacing the drum unit on page 128 Order No DR 331CL Belt unit See Replacing the belt unit on page 135 Order No BU 320CL Waste toner box See Replacing the waste toner box on page 141 Order No WT 320CL 118 Routine Maintenance The following messages appear on the LCD in Ready mode These messages provide advanced warnings to replace supplies before they reach their end of life To avoid any inconvenience you may want to buy spare supplies before the machine stops printing LCD messages Supply to get Approximate life How to replace Order No ready Toner Low X Toner cartridge Black See page 123 TN 331BK 4 X C M Y BK
86. e default settings does not modify the preset factory defaults e Page counters can never be changed Network default settings To reset only the print server back to its default settings by resetting all network information such as the password and IP address follow these steps Press A or or to choose Reset Menu Press OK 2 Press A or Y or to choose Network Press OK Press A to choose Reset Press A to choose Yes The machine will restart automatically Factory Reset You can partially reset the machine back to its factory printer settings The settings that will not be reset are the Interface Local Language Setting Lock Secure Function Lock and the Network settings 0 Press A or Y or to choose Reset Menu Press OK Press A or Y or to choose Factory Reset Press OK Press A to choose Reset 200 Troubleshooting Settings Reset This operation will reset a the machine s settings back to the defaults that were set at the factory Disconnect the network cable from the machine otherwise the network settings such as IP address will not be reset Press A or or to choose Reset Menu Press OK Press A and Cancel at the same time Press OK after Settings Reset appears Press A to choose Reset Press A to choose Yes The machine will restart automatically 201 Appendix Machine specifications General Model HL L8250CDN HL L8350CDW HL L8350CD
87. e extremely hot Wait for the machine to cool down before you touch the internal parts of the machine 181 Troubleshooting Pull the blue tabs at the left and right sides toward you to release the fuser cover 1 NOTE If the envelope levers 3 inside the back cover are pulled down to the envelope position lift these levers to the original position before pulling the blue tabs 2 down O Use both hands to gently pull the jammed paper out of the fuser unit 182 Troubleshooting 6 Close the fuser cover 1 NOTE If you print on envelopes pull down the envelope levers 2 to the envelope position again before closing the back cover Close the back cover 183 Troubleshooting Paper is jammed inside the machine If the LCD displays Jam Inside follow these steps Press the front cover release button and pull open the front cover 2 Hold the blue handle of the drum unit Pull the drum unit out until it stops 184 Troubleshooting Turn the blue lock lever 1 at the left of the machine counterclockwise to the release position Holding the blue handles of the drum unit lift the front of the drum unit and remove it from the machine IMPORTANT e Hold the blue handles of the drum unit when you carry it DO NOT hold the sides of the drum unit We recommend placing the drum unit on a clean flat l
88. e handles of the drum unit lift the front of the drum unit and remove it from the machine IMPORTANT e Hold the blue handles of the drum unit when you carry it DO NOT hold the sides of the drum unit We recommend placing the drum unit on a clean flat level stable surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner To prevent damage to the machine from static electricity DO NOT touch the electrodes shown in the illustration 158 Routine Maintenance Hold the handle of the toner cartridge and gently push it toward the machine to unlock it Then pull it out of the drum unit Repeat this for all the toner cartridges IMPORTANT Handle the toner cartridges carefully If toner scatters on your hands or clothes immediately wipe or wash it off with cold water Turn the drum unit over by holding the blue handles Make sure that the drum unit gears 1 are on the left side D Read the following information from the drum dot check sheet E Dot Color problem The color of printed dots is the color of the drum you will clean E Dot location The sheet has eight numbered columns The number of the column with the printed dot in it is used to find the dot position on the drum 159 Routine Maintenance 11 Use
89. e machine will stop all print operations Replace the toner cartridge for the color indicated on the LCD see Replacing the toner cartridges on page 123 174 Troubleshooting Error message Cause Action Replace WT Box It is time to replace the waste toner box Replace the waste toner box see Replacing the waste toner box on page 141 Self Diagnostic The temperature of the fuser unit does not rise to a specified temperature within the specified time The fuser unit is too hot Turn the machine off wait a few seconds and then turn it on again Leave the machine for 15 minutes with the power on Short paper The length of the paper in the tray is too short for the machine to deliver it to the Face down output tray Open the back cover face up output tray to let the printed page exit onto the face up output tray Remove the printed pages and then press Go printer driver and the control panel menu is not available for automatic 2 sided printing Size Error The paper size specified in the Choose a paper size that is supported for each tray printer driver is not supported by the See Paper type and size on page 2 specified tray Size Error DX The paper size specified in the Press Cancel Choose a paper size that is supported by 2 sided printing The paper sizes for automatic 2 sided printing are Letter Legal or Folio The paper in the tray is not
90. e paper s leading edge top of paper is positioned between the A and arrows 2 E The side to be printed on is face up 16 Printing Methods Change the printer driver settings for your operating system for details see Chapter 2 Driver and Software Choose the option you want from each of the following drop down lists E Paper Size For printing thick paper or labels A4 Letter Legal Executive A5 A5 Long Edge A6 B5 JIS B5 3x5 Folio Customized paper size For printing envelopes Com 10 DL C5 Monarch Customized paper size 1 You can define your original paper size by choosing User Defined in Windows printer driver PostScript Custom Page Size in BR Script printer driver for Windows or Manage Custom Sizes in Macintosh printer drivers For the acceptable paper sizes see Paper type and size on page 2 17 Printing Methods E Media Type For printing thick paper Thick Paper Thicker Paper For printing labels Label For printing envelopes Envelopes Env Thin Env Thick E Paper Source MP Tray For other settings see Chapter 2 Driver and Software NOTE The name of options in the drop down lists may vary depending on your operating system and its version e When you use Envelope 10 choose Com 10 for Windows or Envelope 10 for Macintosh from the Paper Size drop down list e For other envelopes that are not listed in the printer driver such as E
91. e ready to install it If a toner cartridge is left unpacked for a long time the toner life will be shortened e If an unpacked drum unit is exposed to direct sunlight or room light for long periods of time the unit may be damaged Brother strongly recommends that you DO NOT refill the toner cartridge provided with your machine We also strongly recommend that you continue to use only Genuine Brother Brand replacement toner cartridges Use or attempted use of potentially incompatible toner and or cartridges in the Brother machine may cause damage to the machine and or may result in unsatisfactory print quality Our limited warranty coverage does not apply to any problem that is caused by the use of unauthorized third party toner and or cartridges To protect your investment and obtain premium performance from the Brother machine we strongly recommend the use of Genuine Brother Supplies e Put the toner cartridge in the drum unit immediately after you have removed the protective cover To prevent degradation to the print quality DO NOT touch the shaded parts shown in the illustration 126 Routine Maintenance Hold the handle of the toner cartridge and slide the toner cartridge into the drum unit then gently pull it toward you until you hear it lock into place Make sure that you match the toner cartridge color to the same color label on the drum unit Repeat this for all the toner cartridges BK Black C Cyan M Magenta Y
92. ecause of environmental issues However many forms of acid paper can be found in recycled paper We recommend using neutralized paper for this machine Use an acid paper check pen to distinguish acid paper from neutral paper Print surface The characteristics of the face side and reverse side of a sheet of paper may vary a little Usually the opening side of the paper ream package is the print side Follow the instructions on the paper package Typically the print side is indicated by an arrow 208 Appendix Supplies Model HL L8250CDN HL L8350CDW HL L8350CDWT Order No Toner Inbox Black Approx 2 500 pages Letter or A4 page Cartridge J Cyan Approx 1 500 pages Letter or A4 page Magenta Yellow Standard Black Approx 2 500 pages Letter or A4 page TN 331BK Cyan Approx 1 500 pages Letter or A4 page TN 331C Magenta a peg TN 331M Yellow TN 331Y High Yield Black Approx 4 000 pages Letter or A4 page TN 336BK Cyan Approx 3 500 pages Letter or A4 page TN 336C Magenta TN 336M Yellow TN 336Y Drum Unit Approx 25 000 pages Letter or A4 pages DR 331CL Belt Unit 50 000 pages 5 pages per job 2 BU 320CL 20 000 pages 1 page per job 2 Waste Toner Box Approx 50 000 pages Letter or A4 pages WT 320CL 1 2 Approximate cartridge yield is declared in accordance with ISO IEC 19798 Life of supply is approximate and may vary by type of use 209
93. ect Printers amp Scanners and then choose the machine 2 Click Options amp Supplies Click the Utility tab and then click Open Printer Utility The Status Monitor will start up Updating the machine s status If you want the latest machine status while the Status Monitor window is open click the Refresh icon eo Status Monitor a HL XXXX series USB ee Troubleshooting Visit the Genuine Supplies website BK C M Y If the toner level is low or there is a problem with the toner cartridge the following icons appear ay The toner level is low X The toner cartridge is empty You can set the interval at which the software will update the machine s status information Go to the menu bar Brother Status Monitor and select Preferences 82 Driver and Software Hiding or showing the window After starting the Status Monitor you can hide or show the window To hide the window go to the menu bar click Brother Status Monitor and select Hide Status Monitor To show the window click the Brother Status Monitor icon in the dock Brother Status Monitor Quitting the window Click Brother Status Monitor in the menu bar and then select Quit Status Monitor from the pop up menu Web Based Management Network Connection only Access the Web Based Management System by clicking the machine icon on the Status Monitor screen A standard Web Browser can be used to manage your machine using HTTP
94. ed on HL L8250CDN or HL L8350CDW 165 Routine Maintenance Packing and shipping the machine e This machine is heavy and weighs more than 47 5 lb 21 5 kg To prevent possible injuries at least two people should lift the machine One person should hold the front of the machine and one person should hold the back as shown in the illustration Be careful not to pinch your fingers when you put the machine down e If you use a Lower Tray DO NOT carry the machine with the Lower Tray Since the Lower Tray is not attached you may be injured or cause damage to the machine If for any reason you must ship your machine carefully repack the machine in the original packaging to avoid damage during transit The machine should be adequately insured with the carrier For HL L8350CDWT users pack the lower tray and the machine separately into each original packing box and then pack them both into the largest original box Unless you are returning the machine as part of the Brother Exchange Service leave the toner cartridges and drum unit inside the machine when you pack and ship it 1 Press and hold down to turn the machine off Leave the machine turned off for at least 10 minutes to cool down Disconnect all the cables and then unplug the power cord from the AC power outlet 166 Routine Maintenance Put the packing material 1 into the carton 167 Routine Maintenance 4 Wrap the machine in a plastic bag Pu
95. eds la Printing Methods 4 Load paper in the tray and make sure E The paper is below the maximum paper mark Y Y Y 1 Over filling the paper tray will cause paper jams E The side to be printed on is face down E The paper guides touch the sides of the paper so it will feed correctly 5 Put the paper tray firmly back in the machine Make sure that it is completely inserted into the machine 6 Lift up the support flap 1 to prevent paper from sliding off the face down output tray or remove each page as soon as it comes out of the machine 10 Printing Methods Change the printer driver settings for your operating system for details see Chapter 2 Driver and Software Choose the option you want from each of the following drop down lists Paper Size A4 Letter Legal Executive A5 JIS B5 Folio A5 Long Edge A6 For the acceptable paper sizes see Paper type and size on page 2 E Media Type Plain Paper Thin Paper Recycled Paper Paper Source Tray1 Tray2 if available For other settings see Chapter 2 Driver and Software NOTE The name of options in the drop down lists may vary depending on your operating system and its version 8 Send the print job to the machine 11 Printing Methods Loading paper in the multi purpose tray MP tray You can load up to three envelopes one sheet of glossy paper other special print media or up to 50 sheets of plain paper in the MP tray U
96. ee Printing Secure documents on page 104 70 Driver and Software Print Settings Choose your settings in the Print Settings list 4 lof1 gt ih 2 PDF Hide Details E Media Type Select one of the following media types Plain Paper e Thin Paper Thick Paper Thicker Paper Bond Paper Envelopes Env Thick Env Thin Recycled Paper e Label e Glossy Paper NOTE Printer Brother HL xxxx Presets Default Settings Copies 1 Pages All From 1 Paper Size US Letter Orientation Ma I gt Advanced Print Settings Media Type Print Quality Color Mono Paper Source M Two Sided to 1 8 50 by 11 00 inches Plain Paper Normal Auto Auto Select Cancel trint When Label is selected in the printer driver the machine will feed the paper from the MP tray even if MP Tray is not selected as the paper source 71 Driver and Software E Print Quality Choose one of the following print quality settings e Normal 600 dpi class Recommended for ordinary printing Use this mode for good print quality with reasonable print speeds e Fine 2400 dpi class The finest print mode Use this mode to print precise images such as photographs Since the print data is much larger than in Normal mode processing time data transfer time and printing time will be longer NOTE The print speed will change depending on the print quality setting you
97. eeded its rated life Drum Unit Resets the drum unit life Appears when you replace the drum unit Belt Unit Resets the belt unit life Appears when you replace the belt unit EA The factory settings are shown in Bold with an asterisk 90 General Information Paper Tray Submenu Options Descriptions Tray Use Auto MP Only Trayl Only Select the tray that will be used Tray2 Only Priority Without Tray2 installed When Auto is chosen in Tray Use the machine MP gt T1 T1 gt MP chooses the order in which it uses the paper trays With Tray2 installed that contain paper of the same size MP gt T1 gt T2 MP gt T2 gt T1 T1 gt T2 gt MP T2 gt T1 gt MP 2 sided On Long Bind On Short Select whether to print on both sides of the paper Bind O MP Size A4 Letter JIS B5 B5 A5 Select the size of paper you are loading in the MP A5 L A6 Executive Legal Folio 3xX5 Com 10 Monarch C5 DL tray Trayl Size A4 Letter JIS B5 A5 A5 L A6 Executive Legal Folio Choose the size of paper you loaded in the standard paper tray Tray2 Size A4 Letter JIS B5 A5 Executive Legal Folio Choose the size of paper you loaded in the optional lower tray Tray 2 2 Check Size Off On Select whether to display the message telling you to check that the size of the paper in the machine and the machine s Paper Size set
98. en et ela ete TA 212 B Index 215 vi Printing Methods About this Machine Front view and Back view ON Oa FWD 9 Face down output tray support flap Support flap Control panel with a Liquid Crystal Display LCD USB direct print interface Front cover release button Front cover Paper tray Face down output tray Multi purpose tray MP tray Back cover Face up output tray when open 10 AC power connector 11 USB connector 12 10BASE T 100BASE TX port NOTE Most of the illustrations in this User s Guide show the HL L8350CDW Printing Methods Acceptable paper and other print media Print quality may vary according to the type of paper you are using You can use the following types of print media plain paper thin paper thick paper thicker paper bond paper recycled paper labels envelopes or glossy paper see Print media on page 204 For best results follow the instructions below DO NOT load different types of paper in the paper tray at the same time because it may cause paper jams or misfeeds E For correct printing you must choose the same paper size in your software application as the paper in the tray E Avoid touching the printed surface of the paper immediately after printing E Before you buy a lot of paper test a small quantity to make sure that the paper is appropriate for the machine Recommended paper and print media Paper Type Item Plain Paper
99. er Standard toner cartridge High yield toner cartridge Letter or A4 size single sided pages Approximate cartridge yield is declared in accordance with ISO IEC 19798 Life of supply is approximate and may vary by type of use cartridge to the brother collection program If you choose not to return your used toner cartridge please discard the used toner cartridge according to local regulations keeping it separate from domestic waste If you have questions call your local waste disposal office We recommend placing used supplies on a piece of paper to prevent accidentally spilling or scattering the material inside e If you use paper that is not a direct equivalent of the recommended paper the life of supplies and machine parts may be reduced The projected life for each of the toner cartridges is based on ISO ICE 19798 Frequency of replacement will vary depending on the print volume percentage of coverage types of media used and powering on off of the machine Frequency of replacement supplies except toner cartridges will vary depending on the print volume types of media used and powering on off of the machine 121 Routine Maintenance Replacing the toner cartridges Order No For the item number of the toner cartridges see Replacing supplies on page 118 The Standard toner cartridge can print approximately 2 500 pages black or approximately 1 500 pages cyan magenta yellow 1 The High Yield tone
100. esccececeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee 92 GO DURON sortar iessu innrinet aeaa 86 l ITCH ACE seeccceiaatecdecessscceaeeanestavekiaeabidgetestatvedeucasexecteht 205 J JAMN2 SIDO ssnccivsvesivahedeadece Avecedcsereesendscadeasodaversesdeds 178 JAM INSE irene mass sseseessest 184 Jam MP Tray s csliseicteciseteeeeeenesthdedasneeedesennieveceles 176 Jam ROAM aeaa n E AS 181 dam Iray T sancceccennantes see send ete enudias sea teanveatienneduestvaciaens 176 dam Iray 2 criuccia vanes iiini 176 L Labels oirnn aiea aR 3 6 15 LCD liquid crystal display ccccseseeeeeeesteeeteees 85 LED light emitting diode eeteeeeensteeeeeeenaes 87 LINUX doce ccdecvneccidccuewsvebeadey vededecdvatagndcdevartsacenGichocdertiends 29 M Machine Information cccccccccessecseaeeeseseeeeeeeeeeees 200 Ma GINTOSN icesvececcsencsascieseedeavecdexsdestecudeneadecenaea eee 29 66 Maintenance messages seeen 119 120 Manual 2 sided printing sseesssseesssrrssesernessrrrnneseennnee 23 Media specifications 2 eecceeeeesteeeeeeenteeeeeeenes 204 MOMOLy E E T A T A 202 Menu Buttons ccccececcececeeceeeeeeeaeaeaesesaseaeeeeeeaeees 86 Menu SetngS ossidasi kan Aan aaa ARE 88 N Network connectivity ceeeeeeeeeecteeeeeeeeeteeeeteeeenee 205 Network MENU ccccceeeeeececececeeseceeeaeeeseeeeeeeanees 96 97 Network software 0 0 ccccccccccecceeeeeeseseeaesesaseeeeeeeeeeees 84 215 Index P Packing and shippi
101. evel stable surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner To prevent damage to the machine from static electricity DO NOT touch the electrodes shown in the illustration 185 Troubleshooting 4 Pull out the jammed paper slowly IMPORTANT To avoid print quality problems DO NOT touch the shaded parts shown in the illustration 186 Troubleshooting Gently slide the drum unit into the machine until it stops at the blue lock lever 8 Push the drum unit in until it stops Close the front cover of the machine NOTE If you turn off the machine during Jam Inside the machine will print incomplete data from your computer when it is turned back on Before you turn on the machine delete the print spooler job on your computer 187 Troubleshooting If you are having difficulty with your machine IMPORTANT e For technical help you must call the country where you bought the machine Calls must be made from within that country e If you think there is a problem with your machine check the chart below and follow the troubleshooting tips You can solve most problems yourself e If you need a
102. f the Start screen and click if you are using a touch based device swipe up from the bottom of the Start screen to display the Apps screen When the Apps screen appears tap or click Brother Utilities Select your machine Brother Utilities Gy A Status Monitor Uninstall 3 Choose the operation you want to use Table of Contents 1 2 Printing Methods 1 About this Machine cvsicecctesuieecs ecvccccateeen ete depen teccadvesnedenpanenecetteennte dan deewicetaanernleias ceawteesl medet anlage 1 Front view and Back ViOW ccesccccceeeeesneeeeeeeeaeeeeeeeeaaeeeeeeeeaaeeeeseeaaeeeeeseeaaaeeeseseaaaeeeseeeaeeeeeseaaeeeeneeaas 1 Acceptable paper and other print MeCia eee cceeeceeecee eee eeeeeeeeeeeeeeeeeeeeeeaeeeeeeeeaeeeeeeeeaeeeeeeeseneaeeeeeseeaaeees 2 Recommended paper and print media eee eeeceeeeeeneeeeeeeeaaeeeeeeeaaaeeeseeeaaaeeeeeeeaaaeeeeseeeaaeeeeeeeeaeeeeeneeaas 2 Paper type and SIZC 2 scsi isscctveecsaienevis AANE ATE AEEA E AAEE 2 Handling and using special paper 0 eeeeeneee eee e cece cette nance ee eeaaeeeeeesaaaeeeeeeeaaaeeeeeeeaaeeeeeeenaeeeeenes 4 Unprintable area when printing from a computer 00 eee eeeeeeee eee eeee eee eeeeeeeeeeeeeeaeeeeeeeeeneaaeeeeneneaaeeees 7 Loading papeleria erien iE EAE EREE E EETA ENEE NEEE NEEE 8 Loading paper and print Mediaeaeranrieniisr nirani aA E A TE 8 Loading paper in the standard paper tray and the optional lower tray
103. g Lock lets you set a password to stop other people from accidentally changing your machine s settings Make a careful note of your password If you forget it you must reset the passwords stored in the machine Please call your administrator or Brother Customer Service While Setting Lock is On you cannot change the following settings without the password E Paper Tray E General Setup E Print Menu except Table Print m Network except Status Mac Address Status Info and Device Info of Wi Fi Direct E Reset Menu E Auto Correction of Color Correction 1 For HL L8350CDW and HL L8350CDWT Setting up the password Press A or Y or to choose General Setup Press OK Press A or Y or to choose Setting Lock Press OK Enter a four digit number for the password To enter each digit press A or Y or to choose a number and then press OK 4 Re enter the password when the LCD displays Verify Changing your Setting Lock password Turn Setting Lock off before you change the password see Turning Setting Lock on off on page 106 Press A or Y or to choose General Setup Press OK Press A or Y or to choose Setting Lock Press OK Press A or Y or to choose Set Password Press OK Enter the registered four digit password To enter each digit press A or Y or to choose a number and then press OK Enter a four digit number for the new password To enter each digit press A or Y or
104. gs To return to the default settings click Default then OK NOTE To preview your document before printing select the Print Preview check box 5 33 Driver and Software Paper Size From the drop down list choose the Paper Size you are using Orientation Orientation selects the position of how your document will be printed Portrait or Landscape Portrait Vertical Landscape Horizontal Copies Click A or Y to enter the number of copies to be printed E Collate With the Collate check box selected one complete copy of your document will be printed and then repeated for the number of copies you selected If the Collate check box is not selected then each page will be printed for all the copies before the next page of the document is printed Collate selected Media Type J 2 E Collate cleared 1 2 1 2 3 J 3 You can use the following types of media in your machine For the best print quality select the type of media that matches the paper you are using E Plain Paper E Thin Paper E Thick Paper E Thicker Paper E Bond Paper E Envelopes E Env Thick E Env Thin E Recycled Paper E Label Glossy Paper 34 Driver and Software NOTE e When using ordinary plain paper 16 to 28 Ib 60 to 105 g m choose Plain
105. hine Start Color Calibration If you click this button your machine will start the color calibration process and then the printer driver will use the calibration data from your machine 47 Driver and Software Sleep Time When the machine does not receive data for a certain period of time it enters Sleep mode In Sleep mode the machine acts as though it were turned off When you choose Printer Default the timeout setting will be reset to the specific time set at the factory this can be altered in the driver Intelligent Sleep mode adjusts to the most appropriate timeout setting depending on the frequency of your machine use While the machine is in Sleep mode the LCD displays Sleep but the machine can still receive data Receiving a print job will wake up the machine to start printing Improve Print Output This feature allows you to improve a print quality problem E Reduce Paper Curl Select this setting to reduce paper curl If you are printing only a few pages you do not have to choose this setting We recommend changing the printer driver setting in Media Type to a thin setting NOTE This operation will decrease the temperature of the machine s fusing process E Improve Toner Fixing Select this setting to improve the toner fixing capabilities If this selection does not provide enough improvement change the printer driver setting in Media Type to a thick setting NOTE This operation will increase the temperatu
106. his option if printed fills and patterns are different from the patterns and fills you see on your computer Multiple Page The Multiple Page selection can reduce the image size of a page to allow multiple pages to be printed on one sheet of paper or to enlarge the image size for printing one page on multiple sheets of paper E Page Order When the N in 1 option is selected the page order can be selected from the drop down list E Border Line When using the Multiple Page feature to print multiple pages on one sheet you can choose to have a solid border dash border or no border around each page on the sheet E Print cut out line When the 1 in NxN pages option is selected the Print cut out line option can be selected This option allows you to print a faint cut out line around the printable area 37 Driver and Software 2 sided Booklet To print a booklet or do 2 sided printing use this option E None Disable 2 sided printing E 2 sided 2 sided Manual To do 2 sided printing use these options e 2 sided The machine prints on both sides of the paper automatically 2 sided Manual The machine prints all the even numbered pages first Then the printer driver will stop and show the instructions required to reload the paper When you click OK the odd numbered pages will be printed When you choose 2 sided or 2 sided Manual the 2 sided Settings button becomes available to choose You can choose from the following options i
107. i 109 B Back OUttOMn scsnaceseceasiieds setnouduedsdevescenuteanaathaduianincccenxe 86 Brother Numbers USA Canada 212 213 214 BRE SCHDte cisini hist dia tavieesre eenieltiheveadedadarecenes 55 76 BUTONS iieiaeie a aE AAN 85 C Cancel DUTON wiisactsccishacesnihuvendssnned eandenacdewomabedsannenns 86 Cleaning purrianu aoa iaa 148 Color Correction ccccccccccccseeesessssecaeeeeeeeeees 101 111 Computer requirements sesssseeseseeeseeeereeerreeereeen 207 Control pan l sisses rastn i eas iaiaaeaia 85 Control panel LCD menu sssssssessesssessiresrsssnssnrses 88 COrOna WIGS iis iicvsstcdicaaacdecisvaancatanseaasadeas RRRA RRNA 154 D Data LED iis A A E ATE 87 Deep Sleep ee eer 87 Deep Sleep mode eccceceeceeeeeeeeeereeeeeeeeeetaeeeteaes 108 Default settings serr rsrsr a 200 Device Settings tab sssesseeesseesseesssessrenssrrssrrreernnens 52 DIMENSIONS scccredeveaciavsgvandvannsdennaexanvcansbasnanecaydesnatdeens 202 Drum UNIN sas delat natwees iaia a aaa 128 E Emulation s eecceensecetetarsanedenaateaandensentesiiedunnnqeneceyerwaces 205 Envelopes ninenin ia aiaa 3 5 15 Error CED sctwnccevssaesshasadens ouayaescdenssveasuaveasediinn et heandea texns 87 Err r MO SSAQES 2 ceievieeccenenviesce etnies scinnteeenscnaeeeeeie 171 F FAQs Frequently Asked Questions ese 212 FOO cscs esis aniadsxtacte veceesnhdacaatesys aclecesnesuacacsuabdunatvannseancascans 3 G General Setup 0 ceee
108. i stake elise eth ERSA tl 176 If you are having difficulty with your machine 00 2 0 eee ee eetee cece ence ee eee eeaae ee eee taaeeeeeeeaaaeeeeeeeaaeeeeeeeeaeeeeneae 188 Improving ANE Pint Gual yoe seaun eae aa adaa R 192 Machine Information scicci s ech te icascctetes seers EEA E ETAO ENER 200 Checking the Serial NUMDE 2 ccccccceeecceeeeeeeeeeeeeeeeeaeeeeeneeeceaaesseaaeecaaaeeseeaeeesaaaeseeaaeeseaeeeeeaeessaes 200 Default SOttingS enretenar in a E nee teed eee lca bide ede ced 200 A Appendix 202 Machine specifications sercar n E e AA A deqeccetteyaadcehteessaecerttiy ich deeesancdi deer 202 eTe E E A A EEE 202 Prini meda carnin r ata ee E RE ON RETEA eine 204 sie cei E EA E E E N E EE AET E meine eaten 205 IMEA Ganira RETE E A RTO 205 Network LAIN ereke aaeeeiai ERE EE A E ELE EE A E EEA EEOAE AE ANE i 206 Direct Print f6ature nnr A dee AER 206 Computer requirements 0 ccecccceeeseeeeeeeeeeeaeeeeeneeeceaaeeeeeceeeaaeeseeaaeesaeeeeeaaaessaaeeseaaaesseeeeseaaeseaeeesaes 207 Important information for choosing your paper oo eee eee cece eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeteeeeeeeseeeeaeeeeeeeeeaeees 208 SUPPHIOS 2s elec deus scecuts wadldcks cdi atidieddtedyssceensnaty tenaeed at aa aaas Raar anni aiaa adadda dasangedea des akhnectavel 209 Important information for the toner Cartridge life ee eeeeneeeeeeeeeneeeeeeeeeaeeeeeeeeaaeeeeeesaaeeeeeeenaaeeeens 210 BrOter MUIMDGNS AE A T ok heecetp ean E sae Gade nr eed iedbapas eat
109. ican Express credit card or PayPal account you can order directly from Brother Visit us online for a complete selection of the Brother accessories and supplies that are available for purchase NOTE In Canada only Visa and MasterCard are accepted In USA 1 877 552 MALL 1 877 552 6255 1 800 947 1445 fax http Awww brothermall com In Canada http Awww brother ca Description Item Toner Cartridge lt Black gt TN 331BK Standard Approx 2 500 pages 1 2 TN 336BK High Yield Approx 4 000 pages 2 Toner Cartridge lt Cyan gt TN 331C Standard Approx 1 500 pages 2 TN 336C High Yield Approx 3 500 pages a Toner Cartridge lt Magenta gt TN 331M Standard Approx 1 500 pages TN 336M High Yield Approx 3 500 pages 2 Toner Cartridge lt Yellow gt TN 331Y Standard Approx 1 500 pages TN 336Y High Yield Approx 3 500 pages 2 Drum Unit DR 331CL Approx 25 000 pages 3 Waste Toner Box WT 320CL Approx 50 000 pages 3 Belt Unit BU 320CL 50 000 pages 5 pages per job i 20 000 pages 1 page per job 3 1 Letter or A4 size single sided pages 2 Approx cartridge yield is declared in accordance with ISO IEC 19798 3 Life is approximate and may vary by type of use 214 Numerics 2 sided printing eeeeeeeececeeceeeeeeeeeeeeeeeeaeeeeeeeeeeeeeeees 20 A Apple Macintosh sesseseesssssresserrrrssrrerrsssreen 29 66 Auto Power Off sessin eai
110. in the paper tray While pressing the blue paper guide release lever slide the paper guides to fit the paper size Make sure that the guides are firmly in the slots 4 Put the paper tray firmly back in the machine 177 Troubleshooting Paper is jammed underneath the Paper Tray If the LCD displays Jam 2 sided follow these steps Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine 2 Pull the paper tray completely out of the machine 178 Troubleshooting 4 If paper is not caught inside the machine check underneath the paper tray WARNING ZN HOT SURFACE After you have just used the machine some internal parts of the machine will be extremely hot Wait for the machine to cool down before you touch the internal parts of the machine _ 179 Troubleshooting Use both hands to pull out the jammed paper slowly Close the back cover until it locks in the closed position 8 Put the paper tray back in the machine 180 Troubleshooting Paper is jammed at the back of the machine If the LCD displays Jam Rear a paper jam occurred behind the back cover Follow these steps D Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine Open the back cover ZN HOT SURFACE After you have just used the machine some internal parts of the machine ar
111. ing of paper Press and hold down to turn the machine off Pull the paper tray completely out of the machine If paper is loaded in the paper tray remove it 4 Remove anything that is stuck inside the paper tray O Tightly wring out a soft lint free cloth soaked in lukewarm water and then wipe the separator pad 1 of the paper tray with it to remove dust Reload the paper and then put the paper tray firmly back in the machine Turn on the machine 164 Routine Maintenance Replacing periodic maintenance parts The periodic maintenance parts must be replaced regularly to maintain print quality The parts listed below must be replaced after printing approximately 50 000 pages 1 for PF Kit MP and 100 000 pages 1 for PF Kit 1 PF Kit 2 Fuser and Laser Please call Brother Customer Service or a Brother Authorized Service Center when the following messages appear on the LCD LCD message Description Replace Fuser 2 Replace the fuser unit Replace Laser 2 Replace the laser unit Replace PF Kit1 Replace the paper feeding kit for the paper tray Replace PF Kit229 Replace the paper feeding kit for the lower tray option 2 Replace PF KitMP Replace the paper feeding kit for the multi purpose tray 1 Letter or A4 size single sided pages 2 Life of part is approximate and may vary by type of use 3 f the optional lower tray is install
112. ion Then turn off the machine and close the cover Turn it on again 171 Troubleshooting Error message Cause Action Cover is Open The front cover is not closed completely Close the front cover of the machine The fuser cover is not closed completely Close the fuser cover located inside the back cover of the machine DIMM Error E The DIMM is not installed Turn off the machine and unplug the power cord correctly Remove the DIMM See Installing extra memory m The DIMM is broken Gripage Tis E The DIMM does not meet the m a ra grea ie eee required specifications specifications For details see SO ypes on page 115 E Reinstall the DIMM correctly Wait a few seconds Plug in the power cord and then turn the machine on again E f this error message appears again replace the DIMM with a new one See nstalling extra memory on page 116 Drum End Soon The drum unit is near the end of its Order a new drum unit now so a replacement drum life unit will be available when the LCD displays Replace Drum see Drum End Soon on page 128 Drum The corona wire on the drum unit Clean all four corona wires inside the drum unit by needs to be cleaned sliding the blue tabs see Cleaning the corona wires on page 154 The drum unit is not installed Remove the drum unit remove the toner cartridges from correctly the drum unit and put the toner cartridges back into the drum unit
113. is set up on both the machine and your computer E LCD Messages See Error and maintenance messages on page 171 If you did not solve the problem with the above checks identify the problem and then go to the page suggested below Machine does not print E Paper handling See Paper handling difficulties on page 189 Pages are printed but there are still problems E Print quality See Improving the print quality on page 192 E Printout is incorrect See Printing difficulties on page 188 Network and other problems E Network difficulties on page 190 E Other difficulties on page 191 170 Troubleshooting Error and maintenance messages As with any sophisticated office product errors may occur and supplies must be replaced If this happens your machine identifies the error or required routine maintenance and displays the appropriate message The most common error and maintenance messages are shown below You can correct most errors and perform routine maintenance yourself If you need more help the Brother Solutions Center offers the latest FAQs and troubleshooting tips Visit http solutions brother com Using non Brother supplies may affect the print quality hardware performance and machine reliability NOTE The LCD displays the tray names as follows e Standard paper tray Tray 1 e Multi purpose tray MP Tray Optional lower tray Tray 2 and T2 1 Tray 2 is standard on HL L8350CDWT Error mes
114. is your model name is chosen in the Format For pop up menu Select the settings for Paper Size Orientation and Scale then click OK Settings Page Attributes Format For Any Printer Paper Size US Letter 8 50 by 11 00 inches Orientation We j ts Scale 2 Cancel a 66 Driver and Software B From an application such as TextEdit click File then Print to start printing For more page setup options click the Show Details button Printer Brother HL xxxx Copies i Two Sided Pages All b ie4 lt lof1 gt PP 2 PDF Show Details Cancel Print Printer Brother HL 00 Presets Default Settings Copies 1 Two Sided Pages All From 1 to 1 Paper Size US Letter 8 50 by 11 00 inches a Orientation Ta To TextEdit A LJ Print header and footer M Rewrap contents to fit page lee 4 lof1 gt ri 2 PDF Hide Details Cancel Print NOTE Save the current settings as a preset by choosing Save Current Settings as Preset from the Presets pop up menu 67 Driver and Software Choosing printing options To control special printing features choose Print Settings from the Print dialog box For more information about the available options see the following descriptions Printer Brother HL xxxx Presets Default Settings Copies 1 Two Sided Pages All From 1 to 1 Paper Size US Letter
115. l print on both sides of the paper automatically 21 Printing Methods Automatic 2 sided printing using the BR Script printer driver for Windows Change the printer driver settings for your operating system for details see Chapter 2 Driver and Software Choose the option you want from each of the following drop down lists E Paper Size Letter Legal Folio E Media Type Plain Paper Recycled Paper Thin Paper Glossy Paper MP Tray only E Paper Source Tray1 MP Tray Tray2 if available E Print on Both Sides Flip on Short Edge Flip on Long Edge E Page Order Front to Back Back to Front NOTE e Do not use bond paper The name of options in the drop down lists may vary depending on your operating system and its version For other settings see Chapter 2 Driver and Software 2 Send the print job to the machine The machine will print on both sides of the paper automatically 22 Printing Methods Manual 2 sided printing The If yo BR Script printer driver for Windows does not support manual 2 sided printing u are using the Macintosh Printer Driver see Manual 2 sided Printing on page 75 Manual 2 sided printing using the Windows printer driver Change the printer driver settings for your operating system for details see Chapter 2 Driver and Software Choose the option you want from each of the following drop down lists E Paper Size You can use all the paper sizes specified for the
116. lete a secured document You must use the control panel of the machine to delete a secured document see Printing Secure documents on page 104 45 Driver and Software Administrator Administrators have the authority to limit access to settings such as scaling and watermark Administrator Settings EA Password eoe __ Set Copies Lock Multiple Page amp Scaling Lock Color Mono Lock Watermark Lock Header Footer Print Lock OK Cancel E Password Type the password in this box NOTE Click Set Password to change the password E Copies Lock Select this check box to lock the Copies selection in the Basic tab to prevent users from printing multiple copies E Multiple Page amp Scaling Lock Select this check box to lock the multiple page and scaling settings m Color Mono Lock Select this check box to lock the Color Mono settings as Mono to prevent color printing Watermark Lock Select this check box to lock the settings of the Watermark option to prevent changes being made Header Footer Print Lock Select this check box to lock the settings of the Header Footer Print option to prevent changes being made User Authentication If you are restricted from using computer to print by the Secure Function Lock feature you can check your current print status Click Check Print Status to see your computer login name information such as the restricted features and the remaining number of pages you are al
117. lk transfer Only FAT12 FAT16 FAT32 Format Sector size Max 4096 Byte Encryption Encrypted devices are not supported 1 NTFS format is not supported NOTE Some USB flash drives may not work with the machine e If your camera is in PictBridge mode you cannot print from it See the documentation supplied with your camera to switch from PictBridge mode to mass storage mode 24 Printing Methods Creating a PRN file for direct printing NOTE The screens in this section may vary depending on your application and operating system 1 From the menu bar of an application click File then Print Choose Brother HL XXXX Printer 1 and check the Print to file box 2 Click Print General Select Printer ig Add Printer Status Location Comment XXX XXXX Lre TEDSTER EEN i v piatz Page Range Choose the folder you want to save the file to and type the file name if prompted If you are prompted for a file name only you can also specify the folder you want to save the file in by typing the directory name For example C Temp FileName prn If a USB flash drive is connected to your computer you can save the file directly to the USB flash drive 25 Printing Methods Printing directly from the USB flash drive or digital camera supporting mass storage NOTE Make sure your digital camera is turned on e Your digital camera must be switched from Pic
118. loth underneath it in case you accidentally spill or scatter toner To prevent damage to the machine from static electricity DO NOT touch the electrodes shown in the illustration 151 Routine Maintenance Wipe the four scanner windows 1 with a dry soft lint free cloth 152 Routine Maintenance Turn the blue lock lever 1 clockwise to the lock position Close the front cover of the machine 11 Turn on the power switch 153 Routine Maintenance Cleaning the corona wires If you have print quality problems clean the corona wires as follows Make sure that the machine is turned on Press the front cover release button and pull open the front cover 154 Routine Maintenance 4 Hold the handle of the toner cartridge and gently push it toward the machine to unlock it Then pull it out of the drum unit Repeat this for all the toner cartridges IMPORTANT We recommend placing the toner cartridges on a piece of disposable paper or cloth in case you accidentally spill or scatter toner Handle the toner cartridges carefully If toner scatters on your hands or clothes immediately wipe or wash it off with cold water O Clean the corona wire inside the drum unit by gently sliding the blue tab from left to right and
119. lowed to print when you are using the machine on a network The Authentication result dialog box appears To cause the Authentication result dialog box to open each time you print check the Show print status before printing check box For more information about Secure Function Lock see the Network User s Guide 46 Driver and Software Other Print Options Other Print Options Printer Function Z Color Calibration Color Calibration v Use Calibration Data Sleep Time Get Device Data Automatically Improve Print Output Start Color Calibration Skip Blank Page Print Text in Black Print Archive pK Camco He You can set the following in Printer Function Color Calibration E Sleep Time E Improve Print Output E Skip Blank Page E Print Text in Black E Print Archive Color Calibration The output density of each color may vary depending on the temperature and humidity of the machine s environment This setting helps you improve color density by letting the printer driver use the color calibration data stored in your machine E Use Calibration Data If you select this check box the printer driver will use the calibration data retrieved from the machine to set color matching in the printer driver This will ensure consistent print quality Get Device Data Automatically If you select this check box the printer driver will use the color calibration data from your mac
120. lower tray is not installed correctly Reinstall the lower tray Unusable Device An incompatible or defective device has been connected to the USB direct interface Remove the USB flash drive from the USB Direct Interface WT Box End Soon The waste toner box is almost full Order a new waste toner box before you get a Replace WT Box message 175 Troubleshooting Paper jams When you are adding new paper always remove all the paper from the paper tray and straighten the stack This helps prevent multiple sheets of paper from feeding through the machine at one time and prevents paper jams Paper is jammed in the multi purpose tray If the LCD displays Jam MP Tray follow these steps 4 Remove the paper from the MP tray Remove any jammed paper from in and around the MP tray Fan the paper stack and then put it back in the MP tray JA AN When loading paper in the MP tray make sure that the paper stays under the maximum paper height guides on both sides of the tray Press Go to resume printing Paper is jammed in Paper Tray 1 or Tray 2 If the LCD displays Jam Tray 1 or Jam Tray 2 follow these steps Pull the paper tray completely out of the machine For Jam Tray 1 176 Troubleshooting For Jam Tray 2 NOTE Pulling the jammed paper downward allows you to remove the paper more easily Make sure that the paper is below the maximum paper mark Y Y
121. ly from the USB flash drive Collate On Off Enable or disable page collation when printing directly from the USB flash drive Print Quality Normal Fine Set the print quality option when printing directly from the USB flash drive PDF Option Document Document Stamps Document amp Markup Set the USB direct print setting to print either comments Markup or stamps in the PDF file along with the text Index Print Simple Details Print a thumbnail page EA The factory settings are shown in Bold with an asterisk 102 General Information Entering Text for Wireless Settings Hold down or repeatedly press A or Y or to select from the following characters 0123456789 abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRS TUVWXYZ space amp 3 lt gt _ Press OK to confirm the current character and then enter the next character Press the Back key to delete the characters you have entered 103 General Information Printing Secure documents Secure documents Secure documents are protected by a password and only those people who know the password will be able to print the document The machine will not print the document when you send it for printing To print the document you must enter the password at the control panel of the machine Secure documents will be deleted after they are printed once When the area to spool documents is full the LCD displa
122. m Sizes in Macintosh printer drivers For the acceptable paper sizes see Paper type and size on page 2 E Media Type Plain Paper Thin Paper Recycled Paper Bond Paper Glossy Paper Paper Source MP Tray For other settings see Chapter 2 Driver and Software NOTE The names of options in the drop down lists may vary depending on your operating system and its version 6 Send the print job to the machine 14 Printing Methods Printing on thick paper labels and envelopes from the MP tray When the back cover face up output tray is pulled down the machine has a straight paper path from the MP tray through to the back of the machine Use this paper feed and output method when you print on thick paper labels or envelopes For the recommended paper to use see Acceptable paper and other print media on page 2 and Envelopes on page 5 Before loading press the corners and sides of the envelopes to make them as flat as possible es Open the back cover face up output tray For printing envelopes only Pull down the two gray levers one on the left side and one on the right side toward you as shown in the illustration 15 Printing Methods 3 Open the MP tray and lower it gently O Load paper labels or envelopes in the MP tray making sure E The number of envelopes in the MP tray does not exceed three E The paper labels or envelopes stay under the maximum paper tab 1 E Th
123. mprovement change the printer driver setting in Media Type to a thick setting NOTE This operation will increase the temperature of the machine s fusing process 61 Driver and Software Ports tab To change the port where your machine is connected or the path to the network machine you are using choose or add the port you want to use ce General Sharing Ports an pp a Brother HL xxxx BR Script3 Print to the following port s Documents will print to the first free checked port gt Port Description Printer LPT1 Printer Port LPT2 Printer Port LPT3 Printer Port m Serial Port Brother HL xxxx BR Script3 COM2 Serial Port COM3 Serial Port COM4 Serial Port Add Port Delete Port Configure Port Enable bidirectional support _ Enable printer pooling tool Driver and Software Uninstalling the printer driver Uninstall the printer driver that you have installed with the following steps NOTE e Uninstall is not available if you originally installed the printer driver from the Windows Add a printer setting e After uninstalling we recommend restarting your computer to remove files that were in use during the uninstall Windows XP Windows Vista and Windows 7 Click the Start button point to All Programs Brother and then to your machine name Click
124. must perform the calibration using the Status Monitor Turn on the Status Monitor and then select Color Calibration from the Control menu See Status Monitor on page 82 for how to turn on the Status Monitor Calibrate Press A or or to choose Color Correction Press OK 2 Press A or Y or to choose Calibration Press OK Press A or or to choose Calibrate Press OK Press A to choose Yes The machine performs the Calibration and then returns to Ready mode Reset Reset the calibration parameters back to those set at the factory Press A or or to choose Color Correction Press OK Press A or or to choose Calibration Press OK Press A or Y or to choose Reset Press OK Press A to choose Reset The LCD displays Accepted and then returns to Ready mode 111 General Information Color Registration Registration helps you improve the print position for each color Press A or or to choose Color Correction Press OK 2 Press A or or to choose Registration Press OK Press A to choose Yes The machine performs the Registration and then returns to Ready mode Auto Correction Select Auto Correction if you want the machine to perform Color Calibration and Registration automatically The factory setting is On The color correction process consumes some toner D Press A or or to choose Color Correction Press OK Press A or Y or to
125. n the 2 sided Settings dialog box 2 sided Type There are four types of 2 sided binding directions available for each orientation Portrait Long Edge Left Long Edge Right Short Edge Top Short Edge Bottom i i 2 213 32 3 1 1 2 Landscape Long Edge Top Long Edge Bottom Short Edge Right Short Edge Left if t gt H 2 3 32 243 3 E 1 e Binding Offset When you check Binding Offset you can also specify the offset for binding in inches or millimeters 38 Driver and Software E Booklet Booklet Manual Use this option to print a document in booklet format using 2 sided printing it will arrange the document according to the correct page number and allow you to fold at the center of the print output without having to change the order of the page numbers Booklet The machine prints on both sides of the paper automatically Booklet Manual The machine prints all the even numbered sides first Then the printer driver will stop and show the instructions required to reload the paper When you click OK the odd numbered sides will be printed When you choose Booklet or Booklet Manual the 2 sided Settings button becomes available to choose You can choose the following settings in the 2 sided Settings dialog box e 2 sided Type There are two types of 2 sided binding directions available for each orientation Portrait Landscape Left Binding Right Binding Top Binding Bottom Binding
126. n the machine plug the power cord directly into a different known working wall outlet do not plug it into a surge suppressor or backup battery type of device and then turn on the machine If this works then the wall outlet battery backup device or surge suppressor device is the cause of the problem The machine cannot print EPS data that includes binary with the BR Script3 printer driver Windows To print EPS data do the following Cig For Windows 7 and Windows Server 2008 R2 Click the Start button gt Devices and Printers For Windows Vista and Windows Server 2008 Click the Start button gt Control Panel Hardware and Sound gt Printers For Windows XP and Windows Server 2003 Click the Start button gt Printers and Faxes For Windows 8 and Windows Server 2012 Move your mouse to the lower right corner of your desktop When the menu bar appears click Settings gt Control Panel In the Hardware and Sound group click View devices and printers For Windows Server 2012 R2 Click Control Panel on the Start screen In the Hardware group click View devices and printers 2 For Windows 7 Windows XP Windows Vista Windows Server 2003 Windows Server 2008 and Windows Server 2008 R2 Right click the Brother HL XXXX BR Script3 icon and select Printer properties Properties and Brother HL XXXX BR Script3 if needed For Windows 8 Windows Server 2012 and Windows Server
127. nd low temperatures may cause this print quality problem see the Product Safety Guide E Make sure that the media type setting in the printer driver matches the type of paper you are using see Acceptable paper and other print media on page 2 E Make sure you lift up the two gray levers inside the back cover until they stop in the up position E Install a new drum unit see Replacing the drum unit on page 128 197 Troubleshooting Examples of poor print quality Recommendation Poor fixing E Make sure you lift up the two gray levers inside the back cover until they stop in the up position E Make sure that the media type setting in the printer driver matches the type of paper you are using see Acceptable paper and other print media on page 2 E Choose Improve Toner Fixing mode in the printer driver For Windows see Other Print Options on page 47 For Macintosh see Print Settings on page 71 If this selection does not provide enough improvement change the printer driver setting in Media Type to a thick setting If you are printing an envelope choose Env Thick in the media type setting Ssa ne Curled or wavy E Choose Reduce Paper Curl mode in the printer driver For Windows see Other Print Options on page 47 For Macintosh see Print Settings on page 71 If the problem is not solved choose Plain Paper in the media type setting If you are printing an envelope
128. ng the machine essees 166 Papon eaa aa S 2 208 JOACING E E E E E 8 12 recommended 0 c2c cccccveeiencccteceseonseedvaseececdvaiennees 2 3 A A E E 2 iray CADACIY sreionon o EET 3 YPE arisa inanen aneis dancsnnnnnannccninn aaora ARa 2 Papo amS n ooranan a acdatessaatceveax stdecy 176 Paper Tray seinio teiras snan innn a a AR 91 Plan pape eo RS 2 Print GUITIGUITIOS oisean aE aaa 188 Macintosh BR Script3 printer driver esseen 76 Printer ArIVEf ssecccncsvanetxnntetastectabinanncdvedsfaneanats aiii 66 Windows 2 SIDOd PriNUNG sasssa aana ENAS 38 Booklet printing sssirssrsseisisiieecinnninuiinininn 39 BR Script3 printer driver eessen 55 Printer driver cccecseeseceeceeeeeeeeeeeeseeeeeneneaeeeeees 33 Print Men sisecicvecarcadtentand annann aaan a Aaaa 93 Print QUAINT sssconsionnrnn an 192 Printer driver seprei a aaa 29 63 81 Q Quiet mode ee 110 R Register your product eeeeeeeeeeeeeeeeeeeeeteeeeteeeeeeeees 212 Reset M nu wcities 101 S Secure documents ceeeceeeeeeeeeeeeeeeeeeseeeeeeetaaetees 104 Service centers USA Canada ccceeeerees 213 Sleep MOE siiin rnei aa tiiiiei a e iaa ne 87 108 Specifications possiera Eei 202 Status Monitor Macintosh isenesest aaa aiaa iaaa a aA 82 Windows cae i cecruccnkeceiachece eden cedce tn dtesCa cuca label 64 SUPPIISS sorcis 118 119 120 209 Supplies USA Canada c ccceeeeeeeeeeeeeeeteneeees 214 T TOPP vireran AR 96 97 98 TICK DA
129. nt Quality Normal 600 x 600 dpi Media Type Plain Paper Toner Save Mode Off Sleep Time Min Printer Default Color Mono Auto Color Mode Normal 3 Improve Gray Color On Enhance Black Printing Off Halftone Screen Lock On High Quality Image Printing Off Improve Print Output Off ore E Print Quality Choose one of the following print quality settings e Normal 600 x 600 dpi 600 dpi class Recommended for ordinary printing Use this mode for good print quality with reasonable print speeds e Fine 2400 dpi class 2400 dpi class The finest print mode Use this mode to print precise images such as photographs Since the print data is much larger than in Normal mode processing time data transfer time and print time will be longer E Media Type You can use the following types of media in your machine For the best print quality select the type of media you are using e Plain Paper e Thin Paper e Thick Paper Thicker Paper Bond Paper Envelopes Env Thick Env Thin Recycled Paper e Label Glossy Paper 59 Driver and Software E Toner Save Mode NOTE Conserve toner use with this feature When you set Toner Save Mode to On print appears lighter The default setting is Off We do not recommend Toner Save Mode for printing Photo or grayscale images E Sleep Time Min When the machine does not receive data for a certain period of time it enters Sleep mode In Sleep
130. nvelope 9 or Envelope C6 choose User Defined for Windows printer driver PostScript Custom Page Size for BR Script printer driver for Windows or Manage Custom Sizes for Macintosh printer driver Send the print job to the machine NOTE Remove each envelope as soon as it has been printed Stacking the envelopes may cause them to jam or curl If envelopes or thick paper get smudged during printing set the Media Type to Env Thick or Thicker Paper to increase the fixing temperature If the envelopes are creased after they are printed see mproving the print quality on page 192 If your thick paper curls during printing load only one sheet at a time in the MP tray Envelope joints that are sealed by the manufacturer should be secure All sides of the envelope should be properly folded without wrinkles or creases 18 Printing Methods 8 For printing envelopes only When you have finished printing reset the two gray levers that you pulled down in step back to their original positions Close the back cover face up output tray 19 Printing Methods 2 sided printing The supplied printer drivers all enable 2 sided printing Guidelines for printing on both sides of the paper E f the paper is thin it may wrinkle E f paper is curled straighten it and put it back in the paper tray If the paper continues to curl replace the paper E f the paper is not feeding correctly it may be curled Remo
131. nvelopes from a supplier who understands that you will be using the envelopes in a laser machine We recommend printing a test envelope to make sure the print results are what you want Types of envelopes to avoid IMPORTANT DO NOT use envelopes e that are damaged curled wrinkled or an unusual shape e that are extremely shiny or textured with clasps staples snaps or tie strings with self adhesive closures that are of a baggy construction that are not sharply creased that are embossed have raised writing on them that were previously printed by a laser printer that are pre printed on the inside that cannot be arranged neatly when stacked that are made of paper that weighs more than the paper weight specifications for the machine with edges that are not straight or consistently square with windows holes cut outs or perforations with glue on the surface as shown in the figure below with double flaps as shown in the figure below Printing Methods e with sealing flaps that are not folded down when purchased e with each side folded as shown in the figure below Vy se If you use any of the types of envelopes listed above they may damage your machine This damage may not be covered under any Brother warranty or service agreement Labels Most labels can be used with your machine Labels should have an adhesive that is acrylic based since this materi
132. o choose Ecology Press OK Press A or o0r to choose Auto Power Off Press OK 4 Press A or Y or to choose Off 1 hour 2 hours 4 hoursors hours Press OK or Go NOTE The machine does not go into Power Off mode when the machine is connected to a wired or wireless network or has secure documents in the memory 109 General Information Quiet mode feature The Quiet mode setting can reduce printing noise When Quiet Mode is turned on the print soeed becomes slower The default setting is Off Turning Quiet mode on off D Press A or Y or to choose General Setup Press OK Press A or Y or to choose Ecology Press OK Press A or Y or to choose Quiet Mode Press OK 4 Press A or Y or to choose On or off Press OK or Go NOTE If your machine has been set to Toner Save On you cannot set Quiet mode to On 110 General Information Color Correction The output density and print position for each color may vary depending on the machine s environment such as temperature and humidity Color Calibration Calibration helps you improve the color density NOTE If you are using the Windows printer driver the driver will get the calibration data automatically if both the Use Calibration Data and Get Device Data Automatically check boxes are selected The default settings are On See Color Calibration on page 47 e If you are using the Macintosh printer driver you
133. o size is 8 5 in x 13 in 215 9 mm x 330 2 mm 2 Load only one sheet of Glossy in the MP tray 3 Tray 2 is standard on HL L8350CDWT Recommended paper specifications The following paper specifications are appropriate for this machine Basis Weight 20 24 Ib 75 90 g m Thickness 80 110 um Roughness Higher than 20 sec Stiffness 90 150 cm 100 Grain Direction Long Grain Volume Resistivity 10e2 10e ohm Surface Resistivity 10e9 10e ohm cm Filler CaCO Neutral Ash Content Below 23 wt Brightness Higher than 80 Opacity Higher than 85 E Use plain paper that is appropriate for laser machines to make copies Use paper that is 20 to 24 Ib 75 to 90 g m E Use long grain paper with a neutral Ph value and a moisture content of approx 5 E This machine can use recycled paper that meets DIN 19309 specifications Before you load paper in this machine see Important information for choosing your paper on page 208 Printing Methods Handling and using special paper The machine is designed to work well with most types of xerographic and bond paper However some paper variables may have an effect on print quality or handling reliability Always test samples of paper before purchasing to ensure desirable performance Store paper in its original packaging and keep it sealed Keep the paper flat and away from moisture direct sunlight and heat Some important
134. on page 77 for Macintosh BR Script printer driver If the print quality of the black portion is not what you expected select the Enhance Black Printing check box of the printer driver See Enhance Black Printing in Settings dialog box on page 36 for Windows printer driver Advanced options on page 58 for Windows BR Script printer driver Advanced print settings on page 73 for Macintosh printer driver or Printer Features on page 77 for Macintosh BR Script printer driver E Identify the color causing the problem and put in a new toner cartridge see Replacing the toner cartridges on page 123 To identify the color of the toner cartridge visit http solutions brother com to view our FAQs and troubleshooting tips E Install a new drum unit see Replacing the drum unit on page 128 Color misregistration E Make sure that the machine is on a solid level surface E Perform the color registration using the control panel see Color Registration on page 112 E Install a new drum unit see Replacing the drum unit on page 128 E Install a new belt unit see Replacing the belt unit on page 135 196 Troubleshooting Examples of poor print quality Recommendation Uneven density appears periodically across the page E Perform the calibration using the control panel or the printer driver see Color Calibration on page 111 E Clear the Improve Gray Color check
135. one Screen Lock This lock stops other applications from modifying the Halftone settings The Default setting is On checked m High Quality Image Printing You can increase the quality of the printed image If you set High Quality Image Printing to On checked the print speed will be slower E Improve Print Output This feature allows you to improve a print quality problem e Reduce Paper Curl If you choose this setting the paper curl may be reduced If you are printing only a few pages you do not have to choose this setting We recommend changing the printer driver setting in Media Type to a thin setting NOTE This operation will decrease the temperature of the machine s fusing process Improve Toner Fixing If you choose this setting the toner fixing capabilities may be improved If this selection does not provide enough improvement change the printer driver setting in Media Type to a thick setting NOTE This operation will increase the temperature of the machine s fusing process 79 Driver and Software Secure Print Secure documents are documents that are password protected when they are sent to the machine Only the people who know the password will be able to print them Since the documents are secured at the machine you must enter the password using the control panel of the machine to print them Printer Brother HL 2000 Presets Default Settings Copies 1 Two Sided Pages All From l to 1
136. oner box on page 141 Replace WT Box When the following message appears on the LCD you must replace the waste toner box Replace WT Box Replacing the waste toner box Make sure that the machine is turned on Press the front cover release button and pull open the front cover 141 Routine Maintenance 3 Hold the blue handle of the drum unit Pull the drum unit out until it stops 4 Turn the blue lock lever 1 at the left of the machine counterclockwise to the release position Holding the blue handles of the drum unit lift the front of the drum unit and remove it from the machine 142 Routine Maintenance IMPORTANT e Hold the blue handles of the drum unit when you carry it DO NOT hold the sides of the drum unit We recommend placing the drum unit on a clean flat level stable surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner To prevent damage to the machine from static electricity DO NOT touch the electrodes shown in the illustration 143 Routine Maintenance Hold the blue handle of the belt unit with both hands and lift the belt unit up and then pull it out
137. or Quiet Mode Lwad 6 30 B A LWAd 6 33 B A Lwad 6 39 B A Mono Mono Mono Lwad 6 35 B A LWAd 6 35 B A Lwad 6 41 B A Temperature Operating 50 F to 90 F 10 to 32 C Storage 32 F to 104 F 0 to 40 C Humidity Operating 20 80 without condensation Storage 10 90 without condensation 1 Measured in accordance with the method described in RAL UZ171 203 Appendix Print media Model HL L8250CDN HL L8350CDW HL L8350CDWT Paper Input Paper Tray Paper Type Plain Paper Thin Paper Recycled Paper Standard Paper Size Letter A4 B5 JIS A5 A5 Long Edge A6 Executive Legal Folio Paper Weight 16 to 28 Ib 60 to 105 g m Maximum Paper Up to 250 sheets of 20 Ib 80 g m Plain paper Capacity Multi purpose Paper Type Plain Paper Thin Paper Thick Paper Thicker Paper tray Recycled Paper Bond Paper Label Envelope Env Thin MP tray Env Thick Glossy Paper Paper Size Width 3 to 8 5 in 76 2 to 215 9 mm Length 5 to 14 in 127 to 355 6 mm Paper Weight 16 to 43 Ib 60 to 163 g m Maximum Up to 50 sheets of 20 Ib 80 g m Plain paper Paper Capacity Paper Tray 2 Paper Type Plain Paper Thin Paper Recycled Paper Optional 3 Paper Size Letter A4 B5 JIS A5 Executive Legal Folio Paper Weight 16 to 28 Ib 60 to 105 g m Maximum Paper Capacity Up to 500 sheets of 20 Ib 80 g m Plain paper
138. or each paper tray and auto detect the serial number in the Device Settings tab as follows Brother HL xwwx series Properties x General Sharing Ports Advanced Color Management Securty Device Settings Available Options Tray2 l Add B m Paper Source Setting Source Paper Size Tray1 undefined 2 3 r _ MP Trey undefined Defaut Cancel Apph Help E 1 Available Options Installed Options You can manually add and remove the options that are installed on the machine Tray settings will match the installed options E 2 Paper Source Setting Click the Auto Detect 4 button to detect and display the machine s serial number and paper size setting for the paper trays E 3 Serial No By clicking Auto Detect 4 the printer driver will probe the machine and display its serial number If it fails to receive the information the screen displays E 4 Auto Detect The Auto Detect setting finds the currently installed optional devices and displays the available options in the printer driver When you click Auto Detect options that are installed on the machine will be listed in Available Options 1 Manually add or remove the options by choosing an optional device you want to add or remove and then clicking Add or Remove NOTE The Auto Detect 4 setting is not available under the following machine conditions e The machine is turned off
139. outside of the machine Doing so could cause a fire or electrical shock Instead use only a ary soft lint free cloth See the Product Safety Guide IMPORTANT Handle the toner cartridge carefully If toner scatters on your hands or clothes immediately wipe or wash it off with cold water e To avoid print quality problems DO NOT touch the shaded parts shown in the illustrations lt Toner cartridge gt lt Drum unit gt e We recommend placing the toner cartridge on a clean flat level stable surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner 131 Routine Maintenance NOTE Be sure to seal up the used drum unit tightly in a bag so that toner powder does not spill out of the drum unit e Visit to http Awww brother com original index html for instructions about how to return your used supplies to the Brother collection program If you choose not to return your used supply please discard the used supply according to local regulations keeping it separate from domestic waste If you have questions call your local waste disposal office 6 Unpack the new drum unit and remove the protective cover Q Hold the handle of the toner cartridge and slide it into the appropriate colored section of the drum unit until you hear it lock into place BK Black C Cyan M Magenta Y Yellow NOTE Make sure you install the toner cartridge corre
140. panel of the machine to print them To send a secured document Check Secure Print Type your password and click OK To print the secured document you must enter your password using the control panel of the machine see Printing Secure documents on page 104 To delete a secured document You must use the control panel of the machine to delete a secured document see Printing Secure documents on page 104 57 Driver and Software Advanced options Access the Advanced options by clicking the Advanced button on the Layout tab or Paper Quality tab 2 Brother HL xxxx BR Script3 Advanced Options Brother HL xxxx___ BR Script3 Advanced Document Settings 5 43 Paper Output EPOETCE Letter X Copy Count 1 Copy Slin Graphic oO Image Color Management ICM Method ICM Disabled ICM Intent Pictures Scaling 100 TrueType Font Substitute with Device Font Document Options Advanced Printing Features Enabled i Pages per Sheet Layout Right then Down Booklet Binding Edge On Left Edge E e PostScript Options S 44 Printer Features Print Quality Normal 600 x 600 dpi Media Type Plain Paper Toner Save Mode Off Sleep Time Min Printer Default Color Mono Auto Choose the Paper Size and Copy Count 1 E Paper Size From the drop down list choose the size of paper you are using E Copy Count The copy selection sets the number of copies that will be printed Set
141. ppear clearer and more accurate Print speed will be slower EA The factory settings are shown in Bold with an asterisk 95 General Information Network for HL L8250CDN Submenu 1 Submenu 2 Menu Selections Options Descriptions TCP IP Boot Method Auto Static RARP Chooses the IP method BOOTP DHCP that best suits your needs IP Address Ht HEHEHE HEH Enter the IP address 000 000 000 000 Subnet Mask Ht tHE PEE PEE Enter the Subnet mask 000 000 000 000 Gateway Ht HEHE PEE HHH Enter the Gateway 000 000 000 000 address IP Boot Tries 0 1 2 3 32767 Specifies the number of attempts the machine will try to obtain an IP address when the Boot Methodis set to any setting except Static APIPA On Off Automatically allocates the IP address from the link local address range IPv6 On Of Enables or disables the IPv6 protocol Ethernet Auto 100B FD Chooses Ethernet link 100B HD 10B FD mode 10B HD Wired Status Active 100B FD Displays Ethernet link Active 100B HD status Active 10B FD Active 10B HD Inactive Wired OFF MAC Address Displays MAC address of the machine Security IPsec On Off IPsec is an optional security feature of the IP protocol that provides authentication and encryption services We recommend contacting your network administrator before changing
142. previous menu level Back Press Back to go back one level in the menu structure Back lets you choose the previous digit while entering numbers 4 Secure You can print jobs saved in the memory when you enter your four digit password For more information see Printing Secure documents on page 104 5 Go You can clear some error messages by pressing Go To clear all other errors follow the control panel instructions or see Error and maintenance messages on page 171 Press Go to print jobs remaining in the machine s memory This button lets you choose the displayed option in the last menu level After a setting is changed the machine returns to Ready mode 6 Cancel Press Cancel to cancel the current setting This button cancels a programmed print job and clears it from the machine s memory 7 Error LED The Error LED blinks in orange when the LCD displays an error or an important status message For details see LED indications on page 87 8 Data LED The Data LED will blink depending on the machine status For details see LED indications on page 87 86 General Information LED indications The LEDs are lights that show the machine s status Data LED Green LED indication Meaning On Data is in the machine s memory Blinking The machine is receiving or processing data Off There is no remaining data in the memory Error LED Orange LED indication Meaning Blinking There is a problem with
143. r replace Toner Cartridge Yellow Y Toner cartridge Yellow 124 125 1 500 pages 3 500 pages See page 123 TN 331 BK 4 TN 336BK TN 331C 4 TN 336C TN 331M 4 TN 336M TN 331Y 4 TN 336Y Replace Drum Drum unit 25 000 pages 13 See page 129 DR 331CL Drum Stop Drum unit 25 000 pages 3 See page 129 DR 331CL Replace Belt Belt unit 50 000 pages 5 pages per job ve 20 000 pages 1 page per job 13 See page 135 BU 320CL Replace WT Box Waste toner box 50 000 pages 13 WT 320CL See page 141 Replace Fuser Fuser unit 100 000 pages 13 Call Brother Customer Service for a replacement fuser unit Replace PF KitMP Paper feeding kit 50 000 pages 3 Call Brother Customer Service for a replacement PF kit MP 120 Routine Maintenance LCD messages Supply to replace Approximate life How to replace Order No Replace PF Kitl Paper feeding kit 100 000 pages 3 Call Brother Customer Service for a replacement PF kit 1 Replace PF Kit2 Paper feeding kit 100 000 pages i Call Brother Customer Service for a replacement PF kit 2 Replace Laser Laser unit 100 000 pages 3 Call Brother Customer Service for a replacement laser unit NOTE e Visit to http Awww brother com original index html for instructions about how to return the used ton
144. r Source Choose Auto Select Tray1 Tray2 or MP Tray 1 Available if the optional tray is installed 2 Tray 2 is standard on HL L8350CDWT 72 Driver and Software Advanced print settings When you click the triangle mark gt beside Advanced the advanced print settings appear Printer Brother HL xxxx Presets Default Settings Copies 1 M Two Sided Pages All From 1 to 1 Paper Size US Letter 8 50 by 11 00 inches Orientation tr ts Print Settings Media Type Plain Paper ie Print Quality Normal _ u KI gt ipri re aa Color Mono Auto Paper Source Auto Select Advance d PESEE a o we Mode Improve Print Output Toner Save Mode Sleep Time Other Print Options 2 PDF Hide Details Cancel Print 9 Toner Save Mode Conserve toner use with this feature When you select the Toner Save Mode check box print appears lighter The default setting is off unchecked NOTE We do not recommend Toner Save Mode for printing Photo or grayscale images E Improve Print Output This feature allows you to improve a print quality problem e Reduce Paper Curl If you choose this setting the paper curl may be reduced If you are printing only a few pages you do not have to choose this setting We recommend changing the printer driver setting in Media Type to a thin setting NOTE This operation will decrease the temperature of the machine s fusing process
145. r cartridge can print approximately 4 000 pages black or approximately 3 500 pages cyan magenta yellow 1 Actual page count will vary depending on your average type of document When a toner cartridge is running low the LCD displays Toner Low The toner cartridge that comes supplied with the machine must be replaced after printing approximately 2 500 pages black or approximately 1 500 pages cyan magenta yellow A 1 Approximate cartridge yield is declared in accordance with ISO IEC 19798 NOTE The indication of remaining toner life will vary depending on the types of documents printed and your usage e It is a good idea to keep a new toner cartridge ready for use when you see the Toner Low warning e To ensure high quality printing we recommend using only Genuine Brother Brand toner cartridges When you want to buy toner cartridges contact your local Brother retailer or Brother Customer Service e We recommend cleaning the machine when you replace the toner cartridge See Cleaning and Checking the machine on page 148 e DO NOT unpack the new toner cartridge until you are ready to install it Toner Low X If the LCD displays Toner Low xX the machine has nearly run out of toner Buy a new toner cartridge and have it ready before you get a Replace Toner message The x shows the toner color that is near the end of its life BK Black c Cyan M Magenta y Yellow To replace the toner cartridge see Replacing the toner
146. re of the machine s fusing process 48 Driver and Software Skip Blank Page If Skip Blank Page is selected the printer driver detects blank pages and excludes them from printing NOTE This option does not work with the following options Use Watermark Header Footer Print e Nin 1 and 1 in NxN Pages in Multiple Page 2 sided Manual Booklet Booklet Manual and 2 sided with Binding Offset in 2 sided Booklet Print Text in Black Select this option to print all text in Black only NOTE It may not work with certain characters Print Archive A copy of your printout can be saved as a PDF file to your computer To change the file size move the File Size slider to the right or left The resolution is set according to the file size NOTE By enabling this feature there may be a longer wait before your machine begins printing 49 Driver and Software Print Profiles tab Print Profiles are editable presets designed to give you quick access to frequently used printing configurations Brother SolutionsCenter Basic Advanced Print Profiles Print Profiles are editable presets designed to give you quick access to the best settings for your print job Select the desired Print Profile a Manual Print Setting gt General Print Color Paper Size Letter 81 2x 11in General Print M 215 9x 279 4mm rint Mono Media Type Label Copies 1 Print Quality
147. rection test patterns are printed on the belt unit Registration is mainly performed at the following times e When the user manually selects registration from the operation panel Please perform registration if a color registration error needs to be corrected e When a specified number of printed pages is reached 211 Appendix Brother numbers IMPORTANT For technical and operational help you must call the country where you bought the machine Calls must be made from within that country Register your product By registering your product with Brother International Corporation you will be recorded as the original owner of the product Your registration with Brother E may serve as a confirmation of the purchase date of your product should you lose your receipt E may support an insurance claim by you in the event of product loss covered by insurance and E will help us notify you of enhancements to your product and special offers Complete the Brother Warranty Registration or for your convenience and most efficient way to register your new product register on line at http www brother com registration FAQs frequently asked questions The Brother Solutions Center is our one stop resource for all your machine needs Download the latest software and utilities and read FAQs and troubleshooting tips to learn how to get the most from your Brother product http solutions brother com Check here for Brother driver
148. reprint the job DN T me BCDEFGI bcedefghijl B amp ibcde 11924 Printed pages are compressed horizontal stripes appear or characters in the top bottom left and right margins are cut off E Perform the color calibration using the control panel or the printer driver see Color Calibration on page 111 E Make sure toner save mode is off in the control panel or the printer driver E Make sure that the media type setting in the driver matches the type of paper you are using see Acceptable paper and other print media on page 2 E Shake all four toner cartridges gently Wipe the scanner windows with a dry soft lint free cloth See Cleaning the inside of the machine on page 150 Colors are light or faint on the whole page 192 Troubleshooting Examples of poor print quality Recommendation White streaks or bands down the page E Wipe the scanner windows with a dry soft lint free cloth see Cleaning the inside of the machine on page 150 E Make sure that foreign material such as a torn piece of paper sticky note or dust is not inside the machine and around the drum unit and toner cartridge a Colored streaks or bands down the page E Clean all four corona wires inside the drum unit by sliding the blue tabs see Cleaning the corona wires on page 154 IMPORTANT Make sure the
149. right to left several times IMPORTANT Be sure to return the tab to the home position 1 If you do not printed pages may have a vertical stripe y NY NRN QO Repeat step to clean each of three remaining corona wires 155 Routine Maintenance Hold the handle of the toner cartridge and slide the toner cartridge into the drum unit then gently pull it toward you until you hear it lock into place Make sure that you match the toner cartridge color to the same color label on the drum unit Repeat this for all the toner cartridges BK Black C Cyan M Magenta Y Yellow Close the front cover of the machine 156 Routine Maintenance Cleaning the drum unit If your printout has white or black dots at 3 7 in 94 mm intervals the drum may have foreign material such as glue from a label stuck on the drum surface Follow the steps below to solve the problem Make sure the machine is in Ready mode B Press A or Y or to choose Machine Info Press OK Press A or Y or to choose Drum Dot Print Press OK to print the drum dot check sheet O Press and hold down to turn the machine off O Press the front cover release button and pull open the front cover 157 Routine Maintenance Turn the blue lock lever 1 at the left of the machine counterclockwise to the release position Holding the blu
150. rmation about memory for your Brother machine please visit http Awww brother usa com support memory In general the SO DIMM must have the following specifications Type 144 pin and 16 bit output CAS latency 4 Clock frequency 267 MHz 533 Mb S Pin or more Capacity 256 MB Height 1 18 in 30 0mm DRAM type DDR2 SDRAM NOTE e There might be some SO DIMMs that will not work with the machine For more information call the dealer you bought the machine from or Brother Customer Service 115 Options Installing extra memory Turn off the machine s power switch 2 Disconnect the interface cables from the machine and then unplug the power cord from the AC power outlet NOTE Always unplug the power cord from the AC power outlet before installing or removing the SO DIMM 3 Remove the plastic 1 and then the metal 2 SO DIMM covers 4 Unpack the SO DIMM and hold it by its edges IMPORTANT To prevent damage to the machine from static electricity DO NOT touch the memory chips or the board s surface 116 Options 6 Hold the SO DIMM by the edges and align the notches in the SO DIMM with the protrusions in the slot Insert the SO DIMM diagonally 1 then tilt it toward the interface board until it locks into place 2 Put the metal 2 and then the plastic 1 SO DIMM covers back on Plug the machine s power cord back into the AC power outlet first and then connect the interfac
151. rop down list and select your model name if not already selected Click Tools in the left navigation bar 4 Click Status Monitor 64 Driver and Software Troubleshooting Click the Troubleshooting button to access the Brother Solutions Center at http solutions brother com and visit FAQs on your model page for instructions Visit the Genuine Supplies website Click the Visit the Genuine Supplies website button for more information on Brother genuine supplies NOTE The automatic firmware update is active when the status monitor feature is enabled Monitoring the machine s status When you start up your computer the Brother Status Monitor icon appears on the tasktray A green icon indicates the normal stand by condition A yellow icon indicates a warning A red icon indicates an error has occurred A gray icon indicates the offline condition The Status Monitor can be displayed in the tasktray or on the desktop of your computer 65 Driver and Software Macintosh Features in the printer driver Macintosh This machine supports Mac OS X 10 7 5 10 8 x 10 9 x NOTE The screens in this section are from OS X v10 7 x The screens on your Macintosh will vary depending on your operating system version Choosing page setup options Select the Paper Size Orientation and Scale From an application such as TextEdit click File then Page Setup Make sure Brother HL XXXX where XXXX
152. sage Cause Action 2 sided Disabled The back cover of the machine is not closed completely Close the back cover of the machine Access Denied The function you want to use is restricted by Secure Function Lock Contact your administrator to check your Secure Function Lock settings Access Error The device was removed from the Press Cancel Reinsert the device and try to print USB direct interface while data was with Direct Print processing Belt End Soon The belt unit is near the end of its Buy a new belt unit before you geta Replace Belt life message calibrare goe i E Press and hold down Or turn the machine off Wait a few seconds and then turn it on again Perform the color calibration again using the control panel or the printer driver see Color Calibration on page 47 E Install a new belt unit see Replacing the belt unit on page 135 E f the problem continues call Brother Customer Service Cartridge Error The toner cartridge is not installed Pull out the drum unit remove the toner cartridge for correctly the color that is indicated on the LCD and put it back into the drum unit again Install the drum unit in the machine again If the problem continues call Brother Customer Service Condensation Condensation may have formed Leave the machine turned on Wait for 30 minutes inside the machine after a room temperature change with the front cover in the open posit
153. se Printer Features in the Print dialog box Printer Brother HL xxxx Presets Default Settings Copies 1 Two Sided Pages All From 1 to 1 Paper Size US Letter 8 50 by 11 00 inches Orientation Ta 1 V TextEdit Layout Color Matching Paper Handling w rE Paper Feed bs Cover Page 2 PDF Hide Details D 76 Driver and Software Printer Features Feature Sets General 1 lofl 2 PDF Hide Details E Print Quality Copies 11 Two Sided to 1 gt 8 50 by 11 00 inches Feature Sets General 1 Print Quality Normal 600 x 600 dpi Sleep Time Min Printer Default Cancel Prints Select one of the following resolutions from the Print Quality pop up menu Normal 600x600 dpi Recommended for ordinary printing Use this mode for good print quality with reasonable print speeds Fine 2400 dpi class The finest print mode Use this mode to print precise images such as photographs Since the print data is much larger than in Normal mode processing time data transfer time and print time will be longer E Media Type Select the media type that matches the type of paper you loaded in the machine e Plain Paper Thin Paper Thick Paper Thicker Paper Bond Paper Envelopes Env Thick Env Thin Recycled Paper Label Glossy Paper Hagaki 1 Postcard with the size specified by Japan Post Service Co LTD 77 Driver an
154. se this tray to print on thick paper bond paper labels envelopes or glossy paper For the recommended paper to use see Acceptable paper and other print media on page 2 Printing on plain paper thin paper recycled paper bond paper or glossy paper from the MP tray Open the MP tray and lower it gently 12 Printing Methods Load paper in the MP tray making sure The paper stays under the maximum paper tab 1 The paper s leading edge top of paper is positioned between the PA and arrows 2 E The side to be printed on must be face up with the leading edge in first E The paper guides touch the sides of the paper so it will feed properly NOTE When you are using glossy paper load only one sheet at a time in the MP tray to avoid a paper jam 4 Lift up the support flap to prevent paper from sliding off the face down output tray or remove each page as soon as it comes out of the machine 13 Printing Methods Change the printer driver settings for your operating system for details see Chapter 2 Driver and Software Choose the option you want from each of the following drop down lists E Paper Size A4 Letter Legal Executive A5 A5 Long Edge A6 B5 JIS B5 3x5 Folio Customized paper size 1 You can define your original paper size by choosing User Defined in Windows printer driver PostScript Custom Page Size in BR Script printer driver for Windows or Manage Custo
155. shooting tips For USA PDF file Brother Solutions Center at http solutions brother com For Other Countries PDF file CD ROM In the box Network User s Guide This Guide provides useful information about wired and wireless network settings and security settings using the Brother machine You can also find supported protocol information for your machine and detailed troubleshooting tips For USA HTML file Brother Solutions Center at http solutions brother com For Other Countries HTML file CD ROM In the box Google Cloud Print Guide This Guide provides information about how to configure your Brother machine to a Google account and use Google Cloud Print services for printing over the Internet PDF file Brother Solutions Center at http solutions brother com Mobile Print Scan Guide for Brother iPrint amp Scan This Guide provides useful information about printing from your mobile device and scanning from your Brother machine to your mobile device when connected on a Wi Fi network PDF file Brother Solutions Center at http solutions brother com Using the documentation Thank you for buying a Brother machine Reading the documentation will help you make the most of your machine Symbols and conventions used in the documentation The following symbols and conventions are used throughout the documentation A WARNING WARNING indicates a potentially hazar
156. t SNMPv1 v2c v3 ICMP Web Services Print CIFS client SNTP client IPv6 NDP RA DNS resolver mDNS LLMNR responder LPR LPD Custom Raw Port Port9100 IPP IPPS FTP Server TELNET Server HTTP HTTPS server TFTP client and server SMTP Client SNMPv1 v2c v3 ICMPv6 Web Services Print CIFS Client SNTP Client Security Protocols Wired SMTP AUTH SSL TLS IPPS HTTPS SMTP SNMP v3 802 1x EAP MD5 EAP FAST PEAP EAP TLS EAP TTLS Kerberos IPSec Wireless SMTP AUTH SSL TLS IPPS HTTPS SMTP SNMP v3 802 1x LEAP EAP FAST PEAP EAP TLS EAP TTLS Kerberos IPSec Wireless Network Security WEP 64 128 bit WPA PSK TKIP AES WPA2 PSK AES Wireless Network Setup Support Utility AOSS Yes WPS Yes 1 For Windows users Brother BRAdmin Light is available from the CD ROM provided with the machine For Macintosh users Brother BRAdmin Light is available as a download from http solutions brother com 2 For Windows users If you want more advanced printer management use the latest Brother BRAdmin Professional utility version that is available as a download from http solutions brother com Direct Print feature Model HL L8250CDN HL L8350CDW HL L8350CDWT Compatibility PDF version 1 7 JPEG ExiftUPEG PRN created by Brother printer driver TIFF scanned by all Brother MFC or DCP models XPS version 1 0 In
157. t counter was not reset when a new drum was installed Reset the drum unit counter see Resetting the drum counter on page 134 Replace Fuser It is time to replace the fuser unit Call Brother Customer Service or a Brother Authorized Service Center to replace the fuser unit To replace the Fuser Unit contact Brother Customer Service at 1 877 BROTHER 1 877 276 8437 in USA www brother ca support in Canada or to locate a Brother Authorized Service Center visit http www brother usa com service Replace Laser It is time to replace the laser unit Call Brother Customer Service or a Brother Authorized Service Center to replace the laser unit To replace the Laser Unit contact Brother Customer Service at 1 877 BROTHER 1 877 276 8437 in USA www brother ca support in Canada or to locate a Brother Authorized Service Center visit http www brother usa com service Replace Replace Replace PF Kitl PF Kit2 PF KitMP It is time to replace the paper feeding kit Call Brother Customer Service or a Brother Authorized Service Center to replace the PF kit To replace the PF Kit contact Brother Customer Service at 1 877 BROTHER 1 877 276 8437 in USA www brother ca support in Canada or to locate a Brother Authorized Service Center visit http www brother usa com service Replace Toner The toner cartridge is at the end of its life Th
158. t the machine on the bottom packing material 1 and the packing material 2 on the top of the machine Match the front side of the machine to the FRONT mark on each packing material NOTE If you are returning your machine to Brother as part of the Exchange Service pack only the machine Keep all separate parts including the drum unit toner cartridges belt unit waste toner box and printed materials to use with your Exchange machine 168 Routine Maintenance Put the AC power cord in the original carton as shown in the illustration QO Close the carton and tape it shut lt lf you have a Lower Tray gt Pack the lower tray as shown in the illustration 169 Troubleshooting If you think there is a problem with your machine check each item below first and follow the troubleshooting tips You can solve most problems yourself Visit the Brother Solutions Center at http solutions brother com and click Manuals on your model page to download the other manuals Identifying the problem First check that E The machine s power cord is connected correctly and the machine is turned on If the machine does not turn on after connecting the power cord see Other difficulties on page 191 E All of the protective parts have been removed E Paper is inserted correctly in the paper tray E The interface cables are securely connected to the machine and the computer or the wireless connection
159. tBridge mode to mass storage mode Q Connect your USB flash drive or digital camera to the USB direct interface 1 on the front of the machine The LCD displays the Checking Device message NOTE e When the machine is in the Deep Sleep mode the LCD does not show any information even if you connect a USB flash drive to the USB direct interface connector Press any of the Menu buttons to wake up the machine e If your machine has been set to Secure Function Lock On you may not be able to access Direct Print see the Network User s Guide 26 Printing Methods Press A or Y or to choose the folder name or file name you want to print If you have selected the folder name press OK Press A or Y or to choose the file name and then press OK NOTE To print an index of the files press A or Y or to choose Index Print Press OK or Go to start printing amp Do one of the following E To change the current settings Go to step E f you do not want to change the current settings press Go Go to step 4 Press A or Y or to display the setting you want to change and then press OK Press A or Y r to select the option you want and then press OK NOTE e You can choose the following settings Paper Size Media Type Multiple Page Orientation 2 sided Collate Tray Use Print Quality PDF Option Output Color e Depending on the file type some
160. terface USB direct interface 1 PDF data including a JBIG2 image file a JPEG2000 image file or a transparency file is not supported 206 Appendix Computer requirements Computer Platform amp PC Interface Processor Hard Disk Operating System Version USB 1 10 100 Wireless Space to Base TX _ 802 11b g n install Ethernet Windows Windows XP Home Printing 32bit x86 or 64bit 80 MB Operating x64 processor System Windows XP Professional Windows XP 64bit x64 processor Professional x64 Edition Windows Vista 32bit x86 or 64bit x64 processor Windows 7 Windows 8 Windows 8 1 Windows Server Printing 32bit x86 or 64bit 2003 x64 processor Windows Server 64bit x64 processor 2003 x64 Edition Windows Server 32bit x86 or 64bit 2008 x64 processor Windows Server 64bit x64 processor 2008 R2 Windows Server 64bit x64 processor 2012 Windows Server 64bit x64 processor 2012 R2 Operating OSX v10 8 x System OS X v10 9 x 1 Third party USB ports are not supported For the latest driver updates visit http solutions brother com All trademarks brand and product names are property of their respective companies 207 Appendix Important information for choosing your paper The information in this section will help you choose paper to use with this machine NOTE
161. the Cyan Magenta or Yellow toner reaches the end of its life while printing a color document the print job cannot be completed You can cancel your print job and choose to start the print job again in Mono mode as long as Black toner is available 60 Driver and Software Color Mode The following options are available in Color Matching mode Normal This is the Default color mode e Vivid The color of all elements are adjusted to become a more vivid color None E Improve Gray Color You can improve the image of a shaded area E Enhance Black Printing If a black graphic does not print correctly choose this setting m Halftone Screen Lock This lock stops other applications from modifying the Halftone settings The default setting is On m High Quality Image Printing You can get high quality image printing If you set High Quality Image Printing to On the print speed will be slower E Improve Print Output This feature allows you to improve a print quality problem e Reduce Paper Curl If you choose this setting the paper curl may be reduced If you are printing only a few pages you do not have to choose this setting We recommend changing the printer driver setting in Media Type to a thin setting NOTE This operation will decrease the temperature of the machine s fusing process Improve Toner Fixing If you choose this setting the toner fixing capabilities may be improved If this selection does not provide enough i
162. ther documentation available for your Brother product Brother ig Solutions Center creative projects for the home or business usage featuring your own photos and personal notes C cesano Print Settings 1993 2012 Brother industries Lid All Rights Reserved ox tee E 1 Brother Solutions Center Click this button to visit the Brother Solutions Center website http solutions brother com for information about your Brother product including FAQs Frequently Asked Questions User s Guides driver updates and tips for using your machine 53 H Driver and Software E 2 Genuine Supplies website Click this button to visit our website for genuine Brother supplies E 3 Brother CreativeCenter Click this button to visit our website for free online solutions for business and home users E 4 Print Settings Click this button to print pages that show how the internal settings of the machine have been configured E 5 Check Setting Click this button to check the printer driver settings E 6 About Click this button to view a list of the printer driver files and version information 54 Driver and Software BR Script 3 printer driver features PostScript 3 language emulation NOTE The screens in this section are from Windows 7 The screens on your computer may vary depending on your operating system Printing Preferences NOTE To access the Printing Preferences
163. this See Unprintable area when printing from a computer on page 7 The machine prints unexpectedly or it prints garbage Press Cancel to cancel the print jobs Check the settings in your application to make sure they are set to work with your machine The machine prints the first couple of pages correctly then some pages have text missing Check the settings in your application to make sure that they are set to work with your machine Your computer is not recognizing the machine s input buffer s full signal Make sure the interface cable is connected correctly Cannot perform Page Layout printing Check that the paper size settings in the application and in the printer driver are the same Print speed is too slow Try changing the printer driver setting The highest quality takes longer data processing sending and printing time If the machine is in Quiet mode print speed is slower Check the Quiet mode setting See Turning Quiet mode on off on page 110 The machine does not print from Adobe Illustrator Reduce the print quality For Windows see Basic tab on page 33 For Macintosh see Print Settings on page 71 Poor print quality See Improving the print quality on page 192 Paper handling difficulties Difficulties Suggestions The machine does not feed paper If the paper tray is empty load a new stack of paper in the paper tray
164. tify the color causing the problem and put in a new toner cartridge see Replacing the toner cartridges on page 123 To identify the color of the toner cartridge visit http solutions brother com to view our FAQs and troubleshooting tips E Install a new drum unit see Replacing the drum unit on page 128 195 Troubleshooting Examples of poor print quality Recommendation The color of your printouts is not what you expected E To improve the color density calibrate the colors using first the control panel and then the printer driver see Color Calibration on page 111 E To adjust the print position of colors for sharper edges perform the color registration using the control panel see Color Registration on page 112 E Make sure toner save mode is off in the control panel or the printer driver See Toner Save Mode in Advanced tab on page 41 For Windows printer driver Advanced options on page 58 For Windows BR Script printer driver Advanced print settings on page 73 For Macintosh printer driver Printer Features on page 77 For Macintosh BR Script printer driver E f the print quality is poor clear the Improve Gray Color check box of the printer driver See Improve Gray Color in Settings dialog box on page 36 for Windows printer driver Advanced options on page 58 for Windows BR Script printer driver Advanced print settings on page 73 for Macintosh printer driver or Printer Features
165. ting match EA The factory settings are shown in Bold with an asterisk 1 2 When Tray 2 is installed Tray 2 is standard on HL L8350CDWT 91 General Information General Setup Submenu Menu Selections Options Descriptions Local Language English Frangais Select the LCD language for your country Ecology Toner Save On O Increases the page yield of the toner cartridge Sleep Time 0 1 2 3 4 5 Min Set the time to return to Power Save mode Quiet Mode On O Decreases printing noise Auto Power Off Off 1 hour 2 hours 4 hours 8 hours Sets the number of hours that the machine will remain in Deep Sleep mode before going into Power Off mode Choose off if you do not want the machine to go into Power Off mode Panel Control Button Repeat 0 1 0 4 0 6 0 8 1 0 1 4 1 8 2 0Sec Sets the time for the LCD message to change when holding A or Y at intervals Message Scroll Levell Level2 Levell10 Sets the time in seconds that an LCD message will scroll across the LCD From Level 1 0 2 sec to Level 10 2 0 sec LCD Contrast OOg00 Adjusts the contrast of the LCD Auto Online On Off Set the machine to return to Ready mode after it has been idle for 30 seconds If you select of f the machine cannot receive print jobs if it has been left in Menu mode
166. tray you are using E Media Type You can use all the media types that are specified for the tray you are using except envelopes and labels which have only one print side E Paper Source Tray1 MP Tray Tray2 if available E 2 sided Booklet 2 sided Manual E 2 sided Type in 2 sided Settings There are four options for each orientation see 2 sided Booklet on page 38 E Binding Offset in 2 sided Settings Specify the offset for binding see 2 sided Booklet on page 38 For other settings see Chapter 2 Driver and Software Send the print job to the machine The machine will print all the even numbered pages on one side of the paper first Then the Windows driver instructs you with a pop up message to reinsert the paper to print the odd numbered pages NOTE Before reinserting the paper straighten it well or you may get a paper jam Very thin or thick paper is not recommended 23 Printing Methods Printing from a USB flash drive or digital camera supporting mass storage With the Direct Print feature you do not need a computer for printing You can print by just plugging your USB flash drive into the machine s USB direct interface You can also connect and print directly from a camera set to USB mass storage mode You can use a USB flash drive that has the following specifications USB Class USB Mass Storage Class USB Mass Storage Sub Class SCSI or SFF 8070i Transfer protocol Bu
167. ts the machine and restores the printer settings including command settings to the EA The factory settings are shown in Bold with an asterisk Color Correction Submenu Menu Selections Options Descriptions Calibration Calibrate A Yes V No Performs a calibration to check and correct the colors Reset A Reset V Exit Set the calibration parameters back to the default settings Registration A Yes Y No Aligns the print position of each color Auto Correction 7 On Off Sets the machine to perform Color Calibration and Registration automatically EA The factory settings are shown in Bold with an asterisk 101 General Information Direct Print Submenu Options Descriptions Paper Size A4 Letter JIS B5 B5 A5 A5 L A6 Executive Legal Folio 3x5 Com 10 Monarch C5 DL Set the paper size when printing directly from the USB flash drive Media Type Plain Paper Thick Paper Thicker Paper Thin Paper Recycled Paper Bond Paper Label Envelope Env Thick Env Thin Glossy Paper Set the print media type when printing directly from the USB flash drive Multiple Page lini 2in1 4inl 9inl 16in1 25in1 1 in 2X2 pages 1 in 3X3 pages 1 in 4X4 pages 1 in 5X5 pages Set the page layout when printing multiple pages directly from the USB flash drive Orientation Portrait Landscape Set the page orientation when printing direct
168. uch as printing but also for machine adjustments such as Color Calibration and Color Registration E Color Calibration Adjustment of Color Density To obtain stable print quality the density of each toner cartridge needs to be maintained at a fixed value If the density balance between the colors cannot be kept the tint becomes unstable and accurate color reproduction becomes unavailable The toner density can change due to chemical changes to the toner that affect its electrical charge deterioration of the developer unit and temperature and humidity levels in the device When calibration occurs the density level adjustment test patterns are printed on the belt unit Calibration is mainly performed at the following times When the user manually selects calibration from the operation panel or the printer driver Please perform calibration if color density needs to be improved When a used toner cartridge is replaced with a new one When the printer senses that the ambient temperature and humidity have changed e When a specified number of printed pages is reached Color Registration Correction of Color Position In this device the drum unit and developer unit are prepared for black K yellow Y magenta M and cyan C respectively Four color images are combined into one image and therefore color registration errors i e how the four color images align might occur When registration errors occur registration cor
169. une tesla aaa aaa aaa a aiana aa aaia a 85 Control pan l overvi W si2 cis cde antisites att ee en a ee A a aia aaia aiaa 85 LED UGCA ONS oiiaao in a EEE E EEEE SEAE RESNE E EAEE NES EEE AAE 87 Machine status Messages ieccc e caeteccestaettiecea settee ephwehtnceb AEAEE E 87 Settings tables ceil sesatede diac escetndangvaed das quate ceavecag ntgedzeeeevadans eedecdisesteaesedatewiieadaniayeland arene des 88 Entering Text for Wireless Settings c cccecccceceeneeeeeeeeeeeaaeseceeeeeeeaeeseeeeeecaaaeseeeeeeeseaeesseaeeeseeeseeaeeseaes 103 Printing Secure COCUMENS ccccceceseeceecceeeesaeeeeeeeeeesaeeeeeaaeessaeeesaaaessaaaeeeaaaeesaaeaeseaaeseeeaaeeenaeeteeeaeeeaes 104 SECUIE COCUMENS cas csvsiediesseehtheccsuerdeedeeteaisdes slaccevssecebesieude a eaa a aaae aiaa iie 104 How to print Secure documents ccccceeeceeeeeeeeeneeeeeaaeeeeeeeeeaaeeseeeeeseaeeeseaeeesaeeeseaeeeseaeeeseaaeesneees 104 Security fgat reS niiionni maneiana Melee ave ie ee 105 Setting LOCK ssc ies hevsshe gn ies dedscnced ested vides posite wath aaa a aaa aa aasa iaidd aninda aai 105 secure Function Lock 3 0 riiai aaia elie 106 PSCC in ainakin dadaanin hes cee asa ce Ma aede aeda aa an nes 107 Ecology 1eatures eE nied E AETA NATRA E 108 Toner SAVC nenita aaea ei aiaiai aad aea aaa aaia a niaide aaia 108 Sleep TiM ersi eaan aana aa aA A E aAA oa ae eae aie 108 Deep Sleep MOJE erie sck sis tua ncddeea neta tease ne cete dese Ve ndded wey lavas iia
170. updates 212 Appendix Customer Service In USA http Avww brother usa com support Self Service Email Chat 1 877 BROTHER 1 877 276 8437 In Canada www brother ca support Self Service Videos Email Chat Facebook and Twitter Help If you have comments or suggestions write us at In USA Printer Customer Support Brother International Corporation 7905 North Brother Boulevard Bartlett TN 38133 In Canada Brother International Corporation Canada Ltd Customer Experience Team 1 rue Hotel de Ville Dollard des Ormeaux PQ Canada H9B 3H6 Service center locator USA only For the location of a Brother authorized service center call 1 877 BROTHER 1 877 276 8437 or visit http www brother usa com service Service center locations Canada only For the location of a Brother authorized service center visit www brother ca support Internet addresses Brother Global Web Site http Avww brother com For Frequently Asked Questions FAQs Product Support and Technical Questions and Driver Updates and Utilities http solutions brother com For Brother Accessories amp Supplies In USA http www brothermall com In Canada _ http www brother ca 213 Appendix Ordering supplies For best quality results use only genuine Brother supplies which are available at most Brother retailers If you cannot find the supply you need and have a Visa MasterCard Discover or Amer
171. utomatically Select v Color es es Black amp White jes Color Advanced Paper Source Automatically Select Auto Select by Printer Tray1 Tray2 MP Tray Automatically Select Select this option to pull paper from any paper source that has a paper size defined in the printer driver that matches your document Auto Select by Printer Select this option to pull paper from any paper source that has a paper size defined in the machine that matches your document Tray1 Select this option to pull paper from Tray 1 Tray2 Select this option to pull paper from Tray 2 Available if the optional tray is installed 2 56 Driver and Software MP Tray Select this option to pull paper from the multi purpose tray The paper size in the multi purpose tray must match the size defined in the printer driver 1 Available if the optional tray is installed 2 Tray 2 is standard on HL L8350CDWT e Color Select either Black amp White or Color E Secure Print tab Printing Preferences Layout Paper Quality Secure Print Secure Print Job Information Use System Default Name Use Custom Name ox cance Heb Secure documents are documents that are password protected when they are sent to the machine Only the people who know the password will be able to print them Since the documents are secured at the machine you must enter the password using the control
172. ve the paper and straighten it If the paper continues to curl replace the paper E When you use the manual 2 sided setting it is possible that there may be paper jams or poor print quality If the paper jams see Paper jams on page 176 If you have a print quality problem see mproving the print quality on page 192 NOTE Make sure that the paper tray is completely inserted in the machine 20 Printing Methods Automatic 2 sided printing If you are using the Macintosh Printer Driver see 2 sided Printing on page 75 Automatic 2 sided printing using the Windows printer driver Change the printer driver settings for your operating system for details see Chapter 2 Driver and Software Choose the option you want from each of the following drop down lists E Paper Size Letter Legal Folio E Media Type Plain Paper Recycled Paper Thin Paper Glossy Paper MP Tray only E Paper Source Tray1 MP Tray Tray2 if available E 2 sided Booklet 2 sided E 2 sided Type in 2 sided Settings There are four options for each orientation see 2 sided Booklet on page 38 E Binding Offset in 2 sided Settings Specify the offset for binding see 2 sided Booklet on page 38 NOTE e Do not use bond paper The name of options in the drop down lists may vary depending on your operating system and its version For other settings see Chapter 2 Driver and Software Send the print job to the machine The machine wil
173. ver from the Print or Print Settings menu in your software application and then click OK or Print to begin printing Your computer sends the print job to the machine The Data LED will blink and the LCD will show Printing When the machine finishes printing all the jobs the Data LED finishes blinking NOTE e Select the paper size and orientation in your application software e If your application software does not support your custom paper size choose the next largest paper size e Then adjust the print area by changing the right and left margins in your application software 30 Driver and Software Printer driver settings You can change the following printer settings when printing from your computer Windows printer driver BR Script printer driver for Windows Macintosh Printer Driver BR Script printer driver for Macintosh Paper Size Orientation Copies Media Type Print Quality SIN IN ISIS NIN IN ISIS SS PS IS IS Document Type Color Mono Multiple Page 2 sided Booklet 2 Paper Source Scaling XIN IN ISIN Reverse Print SIN INR SIS ISIS ISIS Use Watermark Header Footer Print Toner Save Mode Secure Print SIS SIS SIN Administrator User Authentication Color Calibration Sleep Time Improve Print Output Skip Blank Page SIN Print Text in Black Print Archive
174. ys Print Data Full Press Cancel to return to Ready mode To delete the spooled documents you must delete it at the control panel NOTE e Secure documents will be deleted when the machine is turned off e If you wait 30 seconds to continue the control panel operation the Secure Print setting will close and the LCD will return to Ready mode For more information about the settings in the printer driver and how to create secure documents see Secure Print on page 45 for Windows printer driver Secure Print tab on page 57 for Windows BR Script printer driver Secure Printon page 70 for Macintosh printer driver or Secure Printon page 80 for Macintosh BR Script printer driver How to print Secure documents Press Secure Press A or Y or to choose the user name Press OK Press A or F or to choose the job Press OK Enter the registered four digit password To enter each digit press A or F or to choose a number and then press OK see Entering Text for Wireless Settings on page 103 Press A or or to choose Print Press OK Press A or or to enter the number of copies you want 000 000 Press OK or Go NOTE To delete the secure document from the memory replace steps with the following step e Press A or F or to select Delete Press OK The LCD displays Deleted and returns to Ready mode 104 General Information Security features Setting Lock Settin

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