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User Manual - Jive Communications, Inc.

1. Figure 113 Rename File Firmware Version 1 0 3 6 GXV3240 User Guide Page 128 of 161 tream Innovative IP Voice amp Video A Note Under the File Manager root directory screensaver is a system folder that users could not create or delete files folders there FTP SERVER The GXV3240 supports file transfer via FTP server Once installed users could access the GXV3240 file FTP HE on the phone s menu or desktop to open FTP Server application system from PC Tap Fl PServer You can use FTP service to manage your files via PC Start FTP Server Figure 114 FTP Server Start Tap on Start FTP Server to turn the server on The FTP server address URL will be provided on the screen Firmware Version 1 0 3 6 GXV3240 User Guide Page 129 of 161 ndstream Innovative IP Voice amp Video FTPServer 04 38 L ftp 192 168 0 119 2121 Stop FTP Server Figure 115 FTP Server Stop For security purpose users could also tap te on the above figure to set up username password port number and directory for remote access By default when the users access the ftp server from a PC a prompt will show asking for user name and password The default user name and password are admin FTPServer TET Settings Enable username and password OFF Username and password Port Number 2121 Select Directory Internal Storage A Figure 116 FTP Server Settings RECORDER G
2. 33082 Figure 88 Create New Message 1 Select account to send the message from Select the account to send the SMS message in the drop down box on the right side of the top menu Firmware Version 1 0 3 6 GXV3240 User Guide Page 106 of 161 D en Innovative IP Voice amp Video 2 Add number to send the message to Enter the number of the contact to send the message too on the left side of the top menu Users could also select contact from GXV3240 Contacts by tapping on icon select the account to send the SMS message in the drop down box on the right side of the top menu 3 Input content Enter the message content on the bottom field of the screen Tap on Done once finished 4 Send message Tap on the arrow icon gt when you are ready to send the message out DELETE SMS 1 Touch and press one SMS message for about 2 seconds until the checkbox shows 2 Select the checkbox for the messages to be deleted Users could also tap on to select unselect all message 3 Tap on to delete the selected messages Firmware Version 1 0 3 6 GXV3240 User Guide Page 107 of 161 ndstream Innovative IP Voice amp Video This page intentionally left blank Firmware Version 1 0 3 6 GXV3240 User Guide Page 108 of 161 D en Innovative IP Voice amp Video CALENDAR In Calendar application users could synchronize events from Google account as well as create modify and view the events The GXV3240 a
3. Album and Playlist Songs Artists Albums Playlists Songs nt O B knew you were trouble 3 30 Unknown artist She i 3 49 Unknown artist telephone 3 41 Unknown artist thousand miles j Sep 3 40 Unknown artist Figure 132 GXV3240 Music Sort Songs Firmware Version 1 0 3 6 GXV3240 User Guide Page 143 of 161 andstream Innovative IP Voice amp Video SEARCH MUSIC 1 Tap to access the lists of songs 2 Tap on ey and enter the name of the song to search CREATE PLAYLIST 1 Tap j to access Playlists 2 Tap En to create a new playlist Playlists Playlist Name Cancel OK Figure 133 GXV3240 Music Create Playlist EDIT PLAYLIST 1 Tap Ei to access Playlists 2 Touch and press one of the playlist for about 3 seconds to select it 3 Press C to bring up options to play the playlist or rename the playlist 4 Tap ud to delete the selected playlist Once the playlist is created users can touch and press it for about 3 seconds Firmware Version 1 0 3 6 GXV3240 User Guide Page 144 of 161 andstream Innovative IP Voice amp Video BROWSER GXV3240 browser could be used in a similar way as a PC based web browser i e open web pages bookmarks view history search and etc Tap Ei on the phone s menu or desktop to launch the Browser application Browser Pau Remy www grandstream com Products e zk Figure 134 GXV3240 Web Browser e
4. Firmware Version 1 0 3 6 GXV3240 User Guide Page 29 of 161 ream nnovative IP Voice amp Video Wallpaper o Preview MPK Setas Edit Widgets aii ane J BileManader X Thread Manager GS Market K System settings Folder Figure 7 GXV3240 Desktop Menu e Wallpaper Select wallpaper from Gallery Wallpapers or Live Wallpapers e Preview Add delete or edit desktop e Edit Widget Add widgets to the desktop by dragging the widget from the bottom menu to the desktop e Thread Manager Manage running applications on the GXV3240 For more details please refer to section MANAGE RUNNING APPLICATIONS e System settings Access phone s settings such as Personalized Account Wireless amp Network Sound Display Storage Application and etc ADD APPLICATION SHORTCUT TO DESKTOP The shortcut of the applications installed on the GXV3240 can be added to the desktop for users easy access To add shortcut 1 Tap on the screen Menu icon HH to access the applications first Firmware Version 1 0 3 6 GXV3240 User Guide Page 30 of 161 SE se 2 Select and press the application icon for about 2 seconds The screen will show Move to Desktop on the bottom 3 Drag the icon to the bottom of the screen Phone s idle screen will immediately show up for you to place the shortcut hf B Phone Contacts Call History Blacklist ka 2 im FileManager Camera Gallery Music IN BO Br
5. Account information displays in the account widget Up to 6 accounts can be registered and displayed If Bluetooth hands free profile is used or Microsoft Lync account is logged in the Bluetooth account or Lync account information will display here as well WC ip 192 168 0 119 J Ge d P i e Jet GXP3240Acct1 de SC Re EE IPVideoTalk b LE f m J SEA el A MA 2 Globus Ki A 4D 7 GS Market ao mm Vi Da Shortcut Contacts 2m Shortcut Call History Shortcut Menu Shortcut Voicemail Shortcut Phone Dialer Figure 4 GXV3240 Default Home Screen Tap on the onscreen Menu icon el the settings and applications menu will be brought up as shown below Firmware Version 1 0 3 6 GXV3240 User Guide Page 27 of 161 E B Contacts Call History Phone Tt a Kel GS Market Camera D Browser FileManager 17 fie Email Calendar E en Innovative IP Voice amp Video VE MPK Blacklist MPK Music Bes fi Settings Diagnosis HOH Figure 5 GXV3240 Onscreen Menu To fully manipulate the GXV3240 capacitive touch screen use your fingers to operate the following on the GXV3240 icons buttons menu items onscreen keyboard and etc Press and Drag Tap Long Press Zoom In Zoom Out Flick and Slide Double Tap Figure 6 GXV3240 Finger Gestures on the Touch Screen Firmware Version 1 0 3 6 GXV3240 User Guide Page 28 of 161 D en Innovative
6. Innovative IP Voice amp Video Grandstream Networks Inc GXV3240 IP Multimedia Phone for Android User Guide ream Innovative IP Voice amp Video This page intentionally left blank ream Innovative IP Voice amp Video GXV3240 User Guide index DOCUMENT PURPOSE ccccccccccccccecceccecceccencecceccenuecuanuncunnuncuncunnunuueneeneenes 11 GNU GPL INFORMATION NNN NNN NN NNN NNN NNN NNN NNN NNN NNN NNN NNN NNN KN NNN NNN NENNEN 12 CHANGE LOG aaneen NNN NNN NNN NNN NNN NNN NNN NNN NNN NNN NNN NN NNN NNN NNN NNN NNN NNN KANN 13 FIRMWARE VERSION 1 0 3 6 c ccccccccccccccccccccccuccucuuuceccceuucceuucueceeuuuuuaueceeuusuucueuusuusueceuuusueausuuecesnecens 13 FIRMWARE VERSION 1 0 1 bh 13 FIRMWARE VERSION 10120 13 FIRMWARE VERSION 10120 13 PRODUCT OVERVIEW ccccccccecceccecceccecceccencecueccencencenuenuucuncuncuncunuueneenuenes 17 FEATURE HIGHTLIGHTS nnen ennen ennen enn ensen enn enven sen snvenvnn sn venv enen v ens sn ven ven svenn 17 GXV3240 TECHNICAL SPECIFICATIONS nennen ennen ennen enn envnnv enen s even ven eer en ennn 17 INSTALLATION cccceccccceccecceccecceccccceccencencenceccencencencuncecuencecuecuencunencenuenes 21 EQUIPMENT PACKAGING cc cccccccccccccccccccccccccccecccuucucccuucceuucuuaueecuuaueceeuucuucueceuuuauecueuusuusuusueceeuneueunas 21 CONNECT YOUR PHONE EE 21 GXV3240 EXTENSION MODULE GXP2200EXT aaneen eneen enennen venen venenenenen eenen esenenenn 23 SAFETY COMPLIANGES 2 0 0 cc c
7. e Both phones are on the same LAN VPN using private or public IP addresses Or e Both phones can be connected through a router using public or private IP addresses with necessary port forwarding or DMZ To make a direct IP call please follow the steps below 1 Off hook the phone or select account in the idle screen to bring up dial screen on GXV3240 2 Under Mode button in the call screen tap on it and select the mode as IP Call 3 Input the target IP address For example if the target IP address is 192 168 1 60 and the port is 5062 e 192 168 1 60 5062 input the following 192 168 1 60 5062 The key represents the dot and the key represents the colon 4 Press SEND key or tap on LEI audio call only Ss video call button to dial out Enter Number Pa 03 11 192 168 0 114 GG Mode IP Call Conf No Call Figure 28 Direct IP Call Firmware Version 1 0 3 6 GXV3240 User Guide Page 54 of 161 tream Innovative IP Voice amp Video A Note e The will represent colon in direct IP call rather than SEND key as in normal phone call e Port number is not mandatory when making direct IP call e Users need activate the first account on the GXV3240 to complete direct IP call e f you have a SIP server configured direct IP call still works If the devices are behind NAT users might need configure NAT Traversal before using direct IP call If you are using STUN direc
8. Video TURN ON VIDEO DURING AUDIO CALL Users could establish audio call first and then turn on video or accept video request during the call if the other party supports video call as well e Turn on video during audio call During an active audio call on the call screen tap on Options and select Video On a video request will be sent to the other party Talking LG EI lan OE CC 14 36 1 call r_n Add Call Start Recording Gi Ke 605 Video On Options Figure 37 Turn on Video during Audio Call Firmware Version 1 0 3 6 GXV3240 User Guide Page 60 of 161 tream Innovative IP Voice amp Video e Accept video request Talking LG amp GE lt gt 14 33 ve Do you want to accept video No Yes Figure 38 Accept Video during Audio Call If the GXV3240 receives video request during the audio call a message Do you want to accept video will be prompted Select Yes to establish video during the call SWITCH AUDIO CHANNEL DURING CALL e The GXV3240 allows users to switch among handset speaker or headset RJ9 headset Plantronics EHS headset and Bluetooth headset when making calls Press the Hook Switch to switch to handset CAN da press the Headset button to switch to headset press the Speaker button Lg to switch to speaker or slide down the System Settings menu on talk screen and press icon to switch to Bluetooth headset e If Bluetooth headset is connected the audio will be automat
9. gt HDMI Display Settings nn GXV3240 User Guide E se Innovative IP Voice amp Video Page 10 of 161 E se Innovative IP Voice amp Video DOCUMENT PURPOSE This User Guide describes the basic concept and tasks necessary to use and configure your GXV3240 This document covers the topics of phone installation making basic calls using phone s built in applications and basic features To learn the advanced features and configurations please visit link http www grandstream com support to download the latest GXV3240 Administration Guide Firmware Version 1 0 3 6 GXV3240 User Guide Page 11 of 161 SE se Innovative IP Voice amp Video GNU GPL INFORMATION GXV3240 firmware contains third party software licensed under the GNU General Public License GPL Grandstream uses software under the specific terms of the GPL Please see the GNU General Public License GPL for the exact terms and conditions of the license Grandstream GNU GPL related source code can be downloaded from Grandstream web site from http www grandstream com support fag gnu op Firmware Version 1 0 3 6 GXV3240 User Guide Page 12 of 161 D en Innovative IP Voice amp Video CHANGE LOG This section documents significant changes from previous versions of GXV3240 user manuals Only major new features or major document updates are listed here Minor updates for corrections or editing are not documented here FIRMWARE VERSION 1 0 3 6 e Add
10. CE and various safety standards The GXV3240 power adapter is compliant with the UL standard Use the universal power adapter provided with the GXV3240 package only The manufacturer s warranty does not cover damages to the phone caused by unsupported power adapters WARRANTY If the GXV3240 phone was purchased from a reseller please contact the company where the phone was purchased for replacement repair or refund If the phone was purchased directly from Grandstream please contact Grandstream Support for a RMA Return Materials Authorization number before the product is returned Grandstream reserves the right to remedy warranty policy without prior notification A Warning Use the power adapter provided with the phone Do not use a different power adapter as this may damage the phone This type of damage is not covered under warranty Firmware Version 1 0 3 6 GXV3240 User Guide Page 25 of 161 ndstream Innovative IP Voice amp Video This page intentionally left blank Firmware Version 1 0 3 6 GXV3240 User Guide Page 26 of 161 ndstream Innovative IP Voice amp Video GETTING TO KNOW GXV3240 USE THE TOUCHSCREEN When the phone boots up in HOME screen the LCD will display as below A registered account is shown in the following figure and users might need register their own account to have the account status displayed The Status Bar shows time network connectivity signal strength notification information and etc
11. GXV3240 Main Page of Contacts annae ennen neneneenenennn GXV3240 Local Contacts aanne eren enneenennnennerenereneren enn GXV3240 Contacts Add New Contact GXV3240 Contacts Import Contacts an aan en neneneenenennn GXV3240 Contacts Export Contact aaneen eneen eneen GXV3240 Contacts Download Contacts aaneen eneen GXV3240 Contacts Select ContactS aanrennen eneen GXV3240 Contacts Contacts Options aanrennen ennen Add Contacts to Favorites ann aaneaenn en senen venen enner eenen GXV3240 Contacts Add New Group GXV3240 Contacts Contact Options aanrennen eneen GXV3240 Contacts Storage Status aannemen nen eneen eneen GXV3240 Contacts Options Account Add Account to Sync up in Contact aaneen enen eeenen nennen Add Google Account to Sync up in Contact SIGH in Google Account streed nketenendkendendedene eneen Restore Blocked Number GXV3240 Blacklist Add Blacklist eneen eeen Manually Add Number to Blacklist aaneen eenn GXV3240 User Guide Goosen nnovative IP Voice amp Video ee 62 Page 8 of 161 Figure 80 Figure 81 Figure 82 Figure 83 Figure 84 Figure 85 Figure 86 Figure 87 Figure 88 Figure 89 Figure 90 Figure 91 Figure 92 Figure 93 Figure 94 Figure 95 Figure 96 Figure 97 Figure 98 Figure 99 Figure 100 Figure 101 Figure 102 Figure 103 Figure 104 Figure 105 Figure 106 Figure 107 Figure 108 Figure 109 Figure 110 Fig
12. KEYS ON UNREGISTERED ACCOUNT Firmware Version 1 0 3 6 GXV3240 User Guide Page 50 of 161 tream Innovative IP Voice amp Video GXV3240 allows end users to setup shortcut keys on the Phone app The shortcut keys only allows to take place the unregistered accounts From example if the phone enables the Account 1 and register it with a SIP server end users have to set the shortcut keys on Account 2 to 6 From Web UI users can set the shortcut keys under the setting of Account X Call Settings gt Programmable keys After setting the programmable keys can be showed on the account bar in the phone app The following screenshot is a speed dial key which takes place the Account 2 position End user can tap the key to user Account 1 to dial the number 1001 Enter Number GG 1001 1001 z 0004 Lis Speed Dial SA 1010 1010 LG 0002 0002 No Call Figure 25 GXV3240 Programmable Keys DIAL A NUMBER DIRECTLY 1 Use the methods mentioned above to open dial screen Figure 24 GXV3240 Dial Screen 2 Select the account to dial out on the right panel of the dial screen The selected account will be highlighted in yellow background 3 Enter the digits to be dialed out using the keypad If the digit matches call history a dropdown list of numbers will be displayed for users to select 4 Tap on Ss audio call only or RS video call or e audio call only to send the number If no key is pressed the call will be a
13. MWI LED Status Color LED Status Description e Fast Flashing Incoming call Calling Talking Conferencing Screensaver on when the Solid LCD is off Slow Flashing Call on hold High memory usage Maximum contact storage Fast Flashing Upgrading e Flashing Missed call s New voicemail s New SIP Message s Firmware Version 1 0 3 6 GXV3240 User Guide Page 47 of 161 ndstream Innovative IP Voice amp Video This page intentionally left blank Firmware Version 1 0 3 6 GXV3240 User Guide Page 48 of 161 ndstream Innovative IP Voice amp Video MAKE PHONE CALLS REGISTER SIP ACCOUNTS The GXV3240 supports up to 6 independent SIP accounts including a pre configured IPVideoTalk account registered on account 6 Users can make video calls and send messages to other IPVideoTalk accounts registered on another GXV32xx GXV31xx Each account can have separate SIP servers usernames and NAT configurations ACCOUNT STATUS On the idle screen the account widget shows account name number and registration status e The following figure shows the accounts are successfully registered account icon is green e If the account icon is grey it s still trying to register or unable to register e Ifthe users have enabled Shared Call Appearance on the registered account the account icon will be blue CN e Microsoft Lync account and Bluetooth handsfree profile account will be displayed here too if any IP 192 16
14. Page 3 of 161 ndstream Innovative IP Voice amp Video VIE E 105 GREAT NEW E 106 DELETE OMS eege Eeer 107 SA let 109 SIGNON CALENDAR nennen en 109 VIEW CALENDAR naan enneneanseensennsennseneenseensennsennseneeeneeansennsennseneneneansennseneensennsennsenesennsenen 109 CREATE EVENT eenn senen 111 CALENDAR OPTIONS oneens eeen 111 SE E 113 SIGN IN TE 113 EMAI OPTION renee 116 SEND EMA en 116 EE ee 116 EMAIL FOLDERS endet eneen 116 MULTIPLE EMAIL ACCOUNTS ee 116 OS MARNE EE 119 VEW APD ege 119 SEET 119 DOWNLOAD AND ANS EE 120 UPDATE APPS EE 120 NINS E ET 121 ele nende ia dette enden eenden aan vent ene nnee inweruavennn seen aedhnede 123 FILE MANAGER aannemende Eeden neten 123 COP AND PASTE ee 123 MOVE FICE Se 124 ENEE 126 DELETE FICE Seed 127 EE 128 LN 129 RECORDER eeen 130 NORMALE RECORDER eneen edet 131 CALL RECORDER neet 132 DONA EON 133 EE 134 DIAGNOSIS E 134 BS 137 Firmware Version 1 0 3 6 GXV3240 User Guide Page 4 of 161 ndstream Innovative IP Voice amp Video TAKE PICTURE annen 137 RECORD VIDEO nnen 137 Se 138 ANGLE ADJUSTMENT Tarente eenen eneen eenen 138 IVE EIS DDA oo ponnegeereseententdeesssecenede nende denmeean denten sene denn nenden wenmnoeeddeddees 139 En 139 Ale 141 PLAY EE 141 ED MUGIO eneen 142 SORT EE 143 SEARCH MU IO eene 144 EE ee 144 lee E 144 BROWSER E 145 ST 147 ADD RSS WDO E 147 SM 147 RSS WIDGET SETT INGS eet 148 NEE 149 ADD WEATHER TT 149 USE Ee E 149 EEN
15. TLS SRTP Network Interfaces Dual switched 10 100 1000 Mbps ports with integrated PoE Graphic Display 4 3 480x272 capacitive 5 points touch screen TFT LCD Camera Tiltable mega pixel CMOS camera with privacy shutter Bluetooth Yes integrated Bluetooth 4 0 EDR Wi Fi Yes integrated 802 11b g n Firmware Version 1 0 3 6 GXV3240 User Guide Page 17 of 161 Auxiliary Ports Feature Keys Voice Codec Video Codec and Capabilities Telephony Features Sample Applications Applications Deployment HD Audio Base Stand Extension Module QoS Security Multi language Firmware Version 1 0 3 6 FE se Innovative IP Voice amp Video RJ9 headset jack allowing EHS with Plantronics headsets USB SD Mini HDMI extension module port 11 function keys for PHONEBOOK BACKSPACE HEADSET MUTE HOLD MESSAGE TRANSFER CONFERENCE SPEAKERPHONE SEND REDIAL VOLUME 3 dedicated Android keys for HOME MENU and BACK Support for G 711y a G 722 wide band G 726 32 iLBC Opus pending G 729 pending in band and out of band DTMF In audio RFC2833 SIP INFO H 264 BP MP HP video resolution up to 480p frame rate up to 30 fps bit rate up to 2Mbps 3 way conference anti flickering auto focus and auto exposure PIP Picture in Picture on screen display camera block still picture capture store video recording visual voice message indicator Hold transfer forward unconditional no answer busy call park pick
16. and bottom part are available for two angels 2 Connect the handset and main phone case with the phone cord 3 Connect the LAN port of the phone to the RJ 45 socket of a hub switch or a router LAN side of the router using the Ethernet cable 4 Connect the 12V DC output plug to the power jack on the phone plug the power adapter into an electrical outlet If PoE switch is used in step 3 this step could be skipped 5 The LCD will display the booting up screen or firmware upgrading information Before continuing please wait for the main screen display to show up GXV3240 EXTENSION MODULE GXP2200EXT The GXV3240 uses GXP2200EXT as the extension module The extension module is an ideal solution for the busy enterprise environment looking to add the ability to receive and dispatch calls efficiently Each GXP2200EXT extension module has 20 programmable buttons LEFT and RIGHT buttons supporting 40 Multiple Purpose Keys to be configured GXV3240 supports up to 4 extension modules adding 160 fully programmable phone extensions to the phone Table 4 GXP2200EXT Packaging GXP2200EXT Board GXP2200EXT Stand RJ11 RJ11 Cable Connector Plate Screws AN ee WEEN SM ee es Quick Installation Guide A Note The GXP2200EXT is an additional accessory for the GXV3240 Therefore the GXP2200EXT including extension module accessories for installation is not included in the GXV3240 box To set up the GXP2200EXT with the GXV3240 please follow t
17. as Bluetooth device name by default The device name will be visible to other devices when connecting them Follow the steps below to change the name Go to GXV3240 s Settings 2 Turn on Bluetooth 3 Select Wireless amp Network gt Bluetooth settings 4 Press Menu button and tap on Rename phone 5 Enter a name and tap on Done PAIR GXV3240 WITH A BLUETOOTH DEVICE Before connecting GXV3240 with other Bluetooth device users must pair them first They will stay paired afterwards unless they are unpaired Go to GXV3240 s Settings Select Wireless amp Network and turn on Bluetooth Tap on Bluetooth settings Tap on the Bluetooth device to make it visible to all nearly Bluetooth devices GAN o YS The GXV3240 scans and displays the IDs of all available Bluetooth devices in range If the device you would like to pair with does not show up in the list ensure that the other device is turned on and set to be discoverable 6 If the GXV3240 stops scanning before the other device is ready press Menu button and select Search for devices 7 Once the Bluetooth device shows up in the result tap on it to start pairing Confirm the passkey in the Firmware Version 1 0 3 6 GXV3240 User Guide Page 156 of 161 D en prompted message if any Or If passcode is required please refer to the device s documentation or other procedures to obtain the passcode Bluetooth settings KS GXV3240 Paired devices kd JABRA E
18. bei indicates the entry is selected 3 Tap on to delete the selected entries BLACKLIST SETTINGS Tap on ko to access blacklist settings e DND Mode Turn on off DND mode If turned on all incoming calls will be rejected e Block Mode Turn on off Block Mode If turned on the Block Options will be activated so that the specific incoming calls will be blocked as defined in Block Options e Block Options Select Block All Block Blacklist Only Block Anonymous or Block Anonymous And Blacklist The option is valid only when Block Mode is on e Block Notification Turn on off Block Notification If turned on the block icon will be displayed in the status bar after the phone blocks incoming calls Users could touch and drag the status bar and tap on the block notification to view details Firmware Version 1 0 3 6 GXV3240 User Guide Page 98 of 161 ream e Time Settings Set up the block schedule Select Block 24 Hours or Modify Time by specifying the Starting Time and Ending Time Settings KS E DND Mode DND Mode Block Mode Block Mode on Block Options Block Blacklist Only A Figure 81 Blacklist Settings Firmware Version 1 0 3 6 GXV3240 User Guide Page 99 of 161 ndstream Innovative IP Voice amp Video This page intentionally left blank Firmware Version 1 0 3 6 GXV3240 User Guide Page 100 of 161 andstream Innovative IP Voice amp Video CALL HISTORY GXV3240 Call history provides u
19. call is rejected by tapping on Reject softkey the current active call will not be interrupted CALL HOLD GTE During the active call press HOLD button to put the call on hold The LCD screen will show as below To resume the call press HOLD button again Talking SS GH lt 3 16 13 1 call Add Call Options Figure 34 Call On Hold CALL RECORDING 1 During the call users could record the conversation to the phone by tapping on Options gt Start Recording on the call screen 2 Once done tap on Options gt Stop Recording or hang up the call 3 The recording files can be retrieved from the GXV3240 application Recorder gt Call category Firmware Version 1 0 3 6 GXV3240 User Guide Page 58 of 161 Handstream Innovative IP Voice amp Video Talking t E lt lt 3 16 17 Talking 3165 all Duration 00 00 06 1 call Add Call 536 Start Recording Video On Figure 35 GXV3240 Call Recording MUTE F A D Fi During an active call press the Mute button to mute the call The mute icon ZS will be displayed e N in the status bar on the top of the screen Press the Mute button again to unmute the call Talking Gt 4 5 16 20 Talking 3165 SCHER s 1 call zall Duration 00 00 26 Add Call UDUONS melf Figure 36 GXV3240 Call Mute Firmware Version 1 0 3 6 GXV3240 User Guide Page 59 of 161 tream Innovative IP Voice amp
20. fa lc lt a CS deedeetee bene 150 CONNECT TO NETWORK AND DEVICES eer 153 E HERNE eee E E E ee ee 153 GE 153 TORN ONOR eer 153 ADD WIFI NETWORKS eenen 154 REESEN 155 TURN ON OFF BLUETOOTH eege 156 CHANGE BLUETOOTH DEVICE MAMER 156 PAIR GXV3240 WITH A BLUETOOTH DEVICE ENEE 156 SE ee 157 EHS HEAO WE 157 DEE 158 SDCARD ee 158 Seiler 158 EXPERIENCING THE GXV3240 APPLICATION PHONE 05 161 Firmware Version 1 0 3 6 GXV3240 User Guide Page 5 of 161 Table 1 Table 2 Table 3 Table 4 Table 5 Table 6 Table 7 Table 8 D en Innovative IP Voice amp Video Table of Tables GXV3240 User Guide GXV3240 Technical Specifications un nsanennenen venen ennenensnrenenvenenenen venen venensnenvenensennenens 17 GXV3240 Equipment Packaging an oann ennen en eenerenserenenvenenenen venen venen vnnrnsnenveneerennen ens 21 GAV3240 Cie ne 22 GAPZZ00EXT PACKAGING ac csseescsencastoevedeattanewetacsenaeasesseeseastivehesddaiavusisssaveadessevsbeseeedetddesavehaseeseetsera 23 GXV3240 Status Bar Notification ICONS uanennun nennen ener renen venen venen ener ennen enen venen vennenens 39 GKVSG2Z40 Keypad BUTONS nssrsenenenesineesdenereresnevatertebetke bendes E naaa i aidia 44 GKV S240 MWI LED SAWS EE 47 GAV3240 dee agrees nce cts arte ceases Seteeceanpe stead A A AN 77 Firmware Version 1 0 3 6 GXV3240 User Guide Page 6 of 161 D en Table of Figures GXV3240 User Guid
21. guide pdf Firmware Version 1 0 3 6 GXV3240 User Guide Page 94 of 161 ream nnovative IP Voice amp Video BLACKLIST The GXV3240 has blacklist support for users to manage incoming calls To access blacklist tap on icon O on the phone s menu BLOCK HISTORY Open blacklist and tap on to view the block history It shows the detailed information for the blocked calls caller number caller name and calling time RESTORE BLOCKED NUMBER The blocked number in the block history can be restored to call history and the number will be removed from blacklist To do this 1 In the block history touch and press the entry for about 2 seconds until checkbox displays 2 Tap on the checkbox for the entries to be selected and bei indicates the entry is selected 3 Tap on and select Restore to Call History Block History 1 Options Restore to Call History Figure 77 Restore Blocked Number Firmware Version 1 0 3 6 GXV3240 User Guide Page 95 of 161 andstream 4 Adialog will pop up for users to confirm Tap on OK to restore this number to call history and the number will be removed from blacklist DELETE BLOCK HISTORY 1 In the block history touch and press the entry for about 2 seconds until checkbox displays 2 Tap on the checkbox for the entries to be selected and bei indicates the entry is selected 3 Tap on to delete the selected entries Users could also tap on directly to clear all block histor
22. icon on the bottom of the idle screen or selecting E from phone s menu 2 Navigate in the contacts entries by sliding up down on the screen 3 Tap on the dial icon for the contact Firmware Version 1 0 3 6 GXV3240 User Guide Page 52 of 161 FE en Innovative IP Voice amp Video Contacts x amp A d Amy a yg 1006 G Emily L 4 1004 Ei d T p Raymond W 1007 Z Figure 26 GXV3240 View Contacts DIAL A NUMBER VIA CALL HISTORY g7 Li 1 Access Call History by tapping on gt icon on the bottom of the idle screen or selecting from the phone Menu 2 The LCD will display all call history types All Missed Outgoing and Incoming calls 3 Navigate in the call history list by selecting the call history category and sliding up down on the screen 4 Tap on the entry to dial out CallHistory 1 1 S S g gt E Emily 16 57 Bm CX 1004 1007 Duration 00 00 A Daniel 16 56 5 elft ES 1005 1007 Duration 00 03 ig amp Amy 16 56 5 o 1006 1007 Duration 00 36 amp Raymond 16 51 tx 1007 1007 Duration 00 00 Firmware Version 1 0 3 6 GXV3240 User Guide Page 53 of 161 tream Innovative IP Voice amp Video Figure 27 GXV3240 Call History DIRECT IP CALL Direct IP Call allows two phones to talk to each other in an ad hoc fashion without a SIP proxy VolP calls can be made between two phones if e Both phones have public IP addresses Or
23. local storage as well as external storage devices e g SD card USB flash drive Tap C on the phone s menu or desktop to launch File Manager application COPY AND PASTE FILES Follow the steps below to copy and paste a file on the GXV3240 1 Open file manager and navigate to the directory of the file to be copied Touch and press on the file for about 2 seconds until the checkbox shows up FileWManager 1 Options ail om E Se d 20131026 FF 201401231704 201402130000 201402130000 59 pcap 00 jpeg 01 jpeg af 8 Sei a Figure 105 GXV3240 File Manager ei 2 Select the files or folders to be copied Tap on 1 Options F to select all files or unselect all files 3 Tap on and select Copy The file will be copied 4 Tap on the root directory MA go back to the root directory Navigate to the destination folder Firmware Version 1 0 3 6 GXV3240 User Guide Page 123 of 161 ream Innovative IP Voice amp Video where you would like to paste the file to FileManager a Internal USB Disk Screensaver Storage Figure 106 File Manager Root Directory FileManager m gt 15 58 Internal Storage phonebook A Le NW Cancel fz Paste Figure 107 Paste File MOVE FILES The steps to move a file is similar to copy paste a file The difference is once the file is moved the file will not be kept in the source folder Follow the steps below to mov
24. not to be exceeded the emission limits for exposure to radio frequency RF energy set by the Federal Communications Commission of the United States The exposure standard for wireless devices employing a unit of measurement is known as the Specific Absorption Rate SAR and the SAR limit set by FCC is 1 6 W kg This device is complied with SAR for general population uncontrolled exposure limits in ANSI IEEE C95 1 1992 and has been tested in accordance with the measurement methods and procedures specified in OET Bulletin 65 Supplement C This device has been tested and meets the FCC RF exposure guidelines when tested with the device directly contacted to the body RF exposure compliance with anybody worn accessory which contains metal was not tested and certified and use such body worn accessory should be avoided Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Hereby Grandstream declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC Firmware Version 1 0 3 6 GXV3240 User Guide Page 15 of 161 ndstream Innovative IP Voice amp Video This page intentionally left blank Firmware Version 1 0 3 6 GXV3240 User Guide Page 16 of 161 Corsen Innovative IP Voice amp Video PRODUCT OVERVIEW FEATURE HIGHTLIGHTS e 6 lines with up to 6 SIP accounts including FREE IPV
25. of the file to be sent over Touch and press on the file for about 2 seconds until the checkbox shows up Firmware Version 1 0 3 6 GXV3240 User Guide Page 126 of 161 FileManager 1 Options S 59 pcap 00 jpeg 20131026 FF 201401231704 201402130000 201402130000 0l jpeg ream Innovative IP Voice amp Video Figure 111 GXV3240 File Manager 2 Select the files or folders to be sent Tap on Options F to select all files or unselect all files 3 Tap on and select Send A new dialog window will pop up for users to send the file via Bluetooth or other applications DELETE FILES 1 Open file manager and navigate to the directory of the file to be sent over Touch and press on the file for about 2 seconds until the checkbox shows up 2 Select the files or folders to be sent Tap on 1 Options F to select all files or unselect all files 3 Tap on icon A confirmation dialog will pop up 4 Tap on OK to delete the file s Firmware Version 1 0 3 6 GXV3240 User Guide Page 127 of 161 ream Innovative IP Voice amp Video FileManager Delete Are you sure to delete these 3 files Cancel OK Figure 112 Delete File s via File Manager RENAME A FILE 1 Open file manager and navigate to the directory of the file to be sent over Touch and press on the file for about 2 seconds until the checkbox shows up 3 Tap on OK FileManager Rename 20130905 Cancel
26. on Camera icon o on the desktop or phone s menu Camera Settings Brightness settings White balance Store location on off Take Picture Video If camera mode is Taking Picture tap on the Blue button to take a picture If camera mode is Taking Video it will show Red button Tap on it to start stop taking video Camera Mode Tap on the camera icon here to switch mode between taking video or picture Figure 124 GXV3240 Camera TAKE PICTURE 1 Select the camera mode as O to take picture 2 Tap on the Blue button to take a picture 3 The captured picture can be accessed under FileManager gt Internal Storage gt DCIM gt Camera RECORD VIDEO 1 Select the camera mode as L to record video 2 Tap on the Red button to start stop recording 3 The recorded video can be accessed under FileManager gt Internal Storage gt DCIM gt Camera Firmware Version 1 0 3 6 GXV3240 User Guide Page 137 of 161 ndstream Innovative IP Voice amp Video CAMERA SETTINGS Tap on icon Q to bring up camera settings Brightness Settings White Balance Tap on it to adjust Tap on it to select lighting type for the brightness There are picture There are 5 different options 7 levels from 3 to 3 Usually Automatic the one with A W icon should work for most of the scenarios Store Location Enable Disable location information stored for the picture Figure 125 GXV3240 Camera Settings ANGLE AD
27. other users e Add City Tap to add city for the location you would like to check the weather Firmware Version 1 0 3 6 GXV3240 User Guide Page 150 of 161 D en Innovative IP Voice amp Video e Settings Tap on configure temperature unit and update interval time Weather Forecast Temperature Unit Update Settings Automatic Update Ba Update Interval A Figure 142 GXV3240 Weather Update Settings Firmware Version 1 0 3 6 GXV3240 User Guide Page 151 of 161 ndstream Innovative IP Voice amp Video This page intentionally left blank Firmware Version 1 0 3 6 GXV3240 User Guide Page 152 of 161 SE se Innovative IP Voice amp Video CONNECT TO NETWORK AND DEVICES The GXV3240 supports a variety of network connections Ethernet Wi Fi and device connections including EHS headset Plantronics and Jabra USB SD card and Bluetooth device Users can connect the GXV3240 to transfer files from to the GXV3240 using a USB connection SD card or Bluetooth ETHERNET Ethernet connection is turned on as DHCP by default If you would like to use Ethernet connection for network access please make sure the Ethernet cable is plugged in to the LAN port on the back of the GXV3240 To configure Ethernet settings on GXV3240 LCD 1 Go to GXV3240 s Settings application gt Wireless amp Network gt Ethernet Settings 2 Touch IPv4 settings 3 Tap on Address Type to select DHCP Static IP or PPPoE as the
28. quick setup or tap on Manual setup to manually configure more options 3 If Manual setup is selected in step 2 users will need choose the account type POP3 IMAP or EXCHANGE depending on the type of your Email account Firmware Version 1 0 3 6 GXV3240 User Guide Page 113 of 161 E se Innovative IP Voice amp Video Account setup What type of account is this POPS IMAP Exchange Figure 95 Select Email Account Type e POP3 setup When using POP3 the sent Emails are stored locally instead of the server side Please check with your network administrators for the correct Email account settings for POP3 Account setup va lt 4 20 29 POPS server pop3 gmail com Port 995 Security type SSL TLS A Delete email from server Never A Figure 96 Email Account Type POP3 e IMAP setup When using IMAP the Emails stay on the server side and users can see them from other devices as well Please check with your network administrators for the correct Email account settings for POP3 Firmware Version 1 0 3 6 GXV3240 User Guide Page 114 of 161 D en Innovative IP Voice amp Video Account setup IMAP server imap gmail com Port 993 Security type SSL TLS A IMAP path prefix Optiona Figure 97 Email Account Type IMAP e EXCHANGE setup When using EXCHANGE all Emails are stored in the central Exchange mail server and can be checked using capable mail client such as Micr
29. screen Scroll to the left or right to adjust the display on the output TV or LCD screen Once done tap on OK Display lt 3 15 49 HDMI display settings Figure 147 Settings gt Display gt HDMI Display Settings 5 When the phone uses speaker the audio output will be using the HDMI output device Firmware Version 1 0 3 6 GXV3240 User Guide Page 159 of 161 ndstream Innovative IP Voice amp Video This page intentionally left blank Firmware Version 1 0 3 6 GXV3240 User Guide Page 160 of 161 E se Innovative IP Voice amp Video EXPERIENCING THE GXV3240 APPLICATION PHONE Please visit our website http www grandstream com to receive the most up to date updates on firmware releases additional features FAQs documentation and news on new products We encourage you to browse our product related documentation FAQs and User and Developer Forum for answers to your general questions If you have purchased our products through a Grandstream Certified Partner or Reseller please contact them directly for immediate support Our technical support staff is trained and ready to answer all of your questions Contact a technical support member or submit a trouble ticket online to receive in depth support Thank you again for purchasing Grandstream Enterprise Application phone it will be sure to bring convenience and color to both your business and personal life Android is a trademark of Google Inc Skype and Lync are R
30. tapping on an input field e English Keyboard This is the default keyboard on GXV3240 Touch and press the En key on the keyboard for about 2 seconds and it will switch to EJ which can be used to access input options to switch input methods Firmware Version 1 0 3 6 GXV3240 User Guide Page 45 of 161 andstream Innovative IP Voice amp Video Figure 21 GXV3240 Onscreen Keyboard English Keyboard To switch input between lowercase and uppercase tap on lowercase or uppercase e Number and symbols To input number and symbols tap on the default keyboard to switch to number symbols Tap on to switch back Tap on D I to access more symbols Figure 22 English Keyboard Number and Symbols A Note e To configure keyboard and input options users could go to Settings gt Language amp Keyboard gt Keyboard amp Input Methods e Users could touch and press the key on the keyboard for about 2 seconds to input the alternate character For example touch and press the q key for about 2 seconds can enter 1 USE THE MESSAGE WAITING INDICATOR The GXV3240 message waiting indicator LED is on the upper right corner of the device It could notify the Firmware Version 1 0 3 6 GXV3240 User Guide Page 46 of 161 D en users with different messages and status of the phone Please refer to the status description below The priority for the LED indicator is from high to low in the following table Table 7 GXV3240
31. the DND is on all the incoming call logs will be saved in Blacklist They won t be saved in Call History VOICEMAIL MESSAGE WAITING INDICATION When there is a new voicemail the Message Waiting Indication MWI LED icon will blink in red on the upper right corner of the GXV3240 and will show up in the status bar To retrieve the voicemail ka N 1 Press the Message button and voicemail screen will show up with all the registered accounts and the number of voicemails displayed 2 Tap on the account to dial into the voicemail box Then follow the Interactive Voice Response IVR Firmware Version 1 0 3 6 GXV3240 User Guide Page 71 of 161 D en Innovative IP Voice amp Video for the message retrieval process Voice Mail GXV3240AcctI 1 605 Figure 52 Retrieve Voicemail For each account the Voicemail User ID can be set up under web GUI gt Account X gt General Settings Voice Mail UserID This is the number that will be dialed out to access voicemail message when tapping on the account in Voice Mail screen CALL FORWARD Call forward feature can be set up from GXV3240 LCD or web GUI e From LCD Go to onscreen Menu gt Settings gt Personalized Account gt Select account name and tap on Call Forwarding to activate the feature Then a list of options will show Select the option to configure the call forward type None Unconditional Time Based Others and then enter necessary number in the field
32. the bottom of the screen Swipe left right to find the RSS News widget 3 Touch and drag it to the idle screen Please make sure there is enough space on the idle screen to place the widget USE RSS WIDGET Te On the RSS widget users can tap on icon to refresh the page scroll up down to view the abstract of the news and tap on the news to access the detailed content Firmware Version 1 0 3 6 GXV3240 User Guide Page 147 of 161 ream nnovative IP Voice amp Video PAN lt 5 18 23 RSS News 4 7 DoWinloads Exclusive Christie Says Style Didn t Inspire Bridge A Y FTP 1 Sarver v A TR LQ i y introduction wA MRE ae 18 13 y A er ko me ae MuU SA Bet Figure 138 GXV3240 RSS News RSS WIDGET SETTINGS On the RSS News widget tap on to access RSS News settings pages of news Subscribe Select the categories of the news you would like to display on the RSS News RSS Feed Tap on the URL field on the bottom of the screen and enter the link of a new RSS feed Then tap on icon to add it to the category of the RSS feed Firmware Version 1 0 3 6 GXV3240 User Guide Update Interval Configure the interval to refresh the news The valid range is from 10 minutes to 24 Page turning Intervals Configure the page turning speed on the widget when it displays different Page 148 of 161 E se Innovative IP Voice amp Video Settings Update Interval A Page t
33. web GUI gt Account page gt Call Settings This would allow the remaining parties to stay in the conference after the initiator exists the conference MISSED CALL When there is a missed call the LCD will show missed call screen instead of regular idle screen Firmware Version 1 0 3 6 GXV3240 User Guide Page 69 of 161 andstream Innovative IP Voice amp Video Missed Call You have 1 missed call tx 3546 3546 3165 17 26 Figure 50 Missed Call Screen Users can tap on the one of missed call entry to access the missed call log To close the missed call screen and return to the idle screen tap on the upper right DND DO NOT DISTURB When DND is on the incoming calls to the GXV3240 will be blocked for all registered accounts with a reminder ring produced To turn on off DND 1 Touch and drag the status bar down on the GXV3240 idle screen Then tap on System Settings 2 Tap on the DND icon C to turn it on The status bar shows icon indicating DND is on 3 Tap on the DND icon C to turn if off Firmware Version 1 0 3 6 GXV3240 User Guide Page 70 of 161 E se Innovative IP Voice amp Video 03 27 2014 THURSDAY c Voice Screen Off D Media Channel RJ9 Headset System Settings Figure 51 Enable Disable DND A Note e When the phone is in an active call turning on off DND won t affect the current active call It will take effect starting from the next incoming call e When
34. 2 iLBC 7201 For example if the user would like to use PCMA as the preferred codec to call phone number 334455 enter 017111334455 Force Codec per call 02 Dial 02 followed by the preferred codec code and the phone number The phone will be forced to use this codec during the call Codec code PCMU 7110 PCMA 7111 G726 32 72632 G722 722 iLBC 7201 For example if the user would like to use PCMA to call phone number 334455 enter 017111334455 Force enable SRTP 16 Dial 16 Disable SRTP 417 18 Firmware Version 1 0 3 6 Dial 17 Enable SRTP per call Dial 18 GXV3240 User Guide Page 77 of 161 19 A0 Ai 50 51 67 82 70 71 2 73 74 83 84 90 91 FE se Innovative IP Voice amp Video Disable SRTP per call e Dial 19 Block Caller ID for all subsequent calls e Dial 30 Send Caller ID for all subsequent calls e Dial 31 Enable Call Waiting e Dial 50 Disable Call Waiting e Dial 51 Block Caller ID per call e Dial 67 followed by the phone number Send Caller ID per call e Dial 82 followed by the phone number Disable Call Waiting per Call e Dial 70 followed by the phone number Enable Call Waiting per Call e Dial 71 followed by the phone number Unconditional Call Forward To set up unconditional call forward e Dial 72 followed by the phone number to forward the call Cancel
35. 2 It will take a few seconds for the GXV3240 to prepare the connection Then the USB storage icon will show on the status bar 3 To access USB storage go to GXV3240 MENU gt File Manager gt USB Disk Tap on it to access and manage your data SD CARD 1 Insert your SD card into SD Card slot at the back of GXV3240 Please make sure the SD Card is inserted with right direction on the GXV3240 as indicated on the SD card slot 2 It will take a few seconds for the GXV3240 to prepare the connection Then the SD Card icon will show on the status bar 3 To access SD Card go to GXV3240 MENU gt File Manager gt sdcard Tap on it to access and manage your data HDMI DEVICE 1 Plug one end of the mini HDMI cable into the mini HDMI port on the GXV3240 2 Plug the other end of the mini HDMI cable into the HDMI port on the LCD display or TV You might need adjust the resolution on the LCD display or TV for proper display 3 On the GXV3240 go to Settings gt Display Make sure the HDMI is turned on A HDMI icon will show HOMI on the top status bar Firmware Version 1 0 3 6 GXV3240 User Guide Page 158 of 161 tream Innovative IP Voice amp Video Screensaver Timeout screensaver Timeout Settings Daydream Landscape Screen set all screens landscaped HDMI display settings Figure 146 Settings gt Display gt HDMI 4 In LCD Settings gt Display tap on HDMI Display Settings an adjusting bar will show on the
36. 240 User Guide Page 64 of 161 ream Innovative IP Voice amp Video Talking Prompt Split the call or end the call to access attended transfer Transfer Split Figure 44 Auto Attended Transfer Split ATTENDED TRANSFER Besides auto attended transfer users could also consult the third party first before transferring the call 1 During the active call tap on the right panel to make the second call This will place the current call on hold 2 The second call establishes after the call is answered Er 3 Press TRANSFER button 22 to bring up transfer screen The first call on hold will be displayed 4 Select transfer mode as Attended in the transfer screen and tap on to transfer the call 5 The call will be transferred and GXV3240 will hang up the call Firmware Version 1 0 3 6 GXV3240 User Guide Page 65 of 161 andstream Innovative IP Voice amp Video UIA he SG amp O 16 38 Blind Send Blind Attended transfer target Figure 45 Attended Transfer A Note e To transfer calls across SIP domains SIP service providers must support transfer across SIP domains e f users would like to cancel the transfer press button to go back to the previous talking screen 6 WAY CONFERENCE The GXV3240 supports up to 6 way conferencing on current firmware version 1 0 1 29 INITIATE CONFERENCE o 1 When the phone is in idle call screen or during an active call press CONFE
37. 40 User Guide Page 37 of 161 tream Innovative IP Voice amp Video laa CF 19 51 4 Figure 16 Delete Idle Screen USE THE STATUS BAR The status bar on the top of the GXV3240 screen provides visual notification for the system settings and status as well as quick access for important system settings To access it on the GXV3240 idle screen slowly slide down from the top to the bottom of the screen as the following figure shows 00 33 f 4 A 7 d P 192 168 0 119 GXP3240Acct1 PVideo Talk Figure 17 GXV3240 Top Status Bar The running process will show up in the list For example the following figures indicates Google Play app Firmware Version 1 0 3 6 GXV3240 User Guide Page 38 of 161 E en Innovative IP Voice amp Video is being downloaded at the moment 03 15 2014 SATURDAY Notification Figure 18 GXV3240 Top Status Bar Notification NOTIFICATIONS IN STATUS BAR The following table describes the icons used on the status bar for notification purpose Table 5 GXV3240 Status Bar Notification Icons Network connected via Ethernet cable Trying to connect to network via Ethernet cable Network disconnected via Ethernet cable Handset is off hook Missed call One line is active Firmware Version 1 0 3 6 GXV3240 User Guide Page 39 of 161 bh d Nall Firmware Version 1 0 3 6 ream Innovative IP Voice amp Video Speaker is being used RJ9 h
38. 8 40 222 Raymond 1000 John A UZ Figure 23 GXV3240 Account Widget CONFIGURE SIP ACCOUNT To register SIP account users could directly configure from phone s LCD menu gt Settings gt Advanced Settings gt Account Or users could log in the GXV3240 web GUI gt Account page to fill in the necessary registration information i e Account active Account name SIP Server SIP User ID SIP Auth ID SIP Auth Password and etc Once the correct information is entered and saved the account registration Firmware Version 1 0 3 6 GXV3240 User Guide Page 49 of 161 tream Innovative IP Voice amp Video status will show on the main screen A Note For web GUI login and configuration information please refer to GXV3240 Administration Guide Once the account is successfully registered users could use one of the following ways to bring up dial screen to start making calls e Take the handset off hook e Select an account from the account widget in the idle screen e On the bottom of the idle screen tap on icon to open dial screen e Tap on to open Phone application which will bring up dial screen e Press the Speaker button Lol to bring up dial screen and the audio channel will be speaker Enter Number lanl be lt 3 15 01 Jay 1003 Petter Smith 1001 g 5 x Petter Smith m li 1001 IPVideoTalk Jay 1003 No Call Figure 24 GXV3240 Dial Screen SET PROGRAMMABLE
39. ALL FORWARD nanasan neee 72 MULTI PURPOSE KEYS nnen eneen 73 SHARED CALL APPEARANCE SCH 75 CALL FEATURES nnee neee neee ennen 77 Firmware Version 1 0 3 6 GXV3240 User Guide Page 2 of 161 D en Innovative IP Voice amp Video CONTACT E 81 COCALCONT C E meet eee eee ee nnen behan dennen 82 Eeer 82 IMPORT E APORT Eege 83 OOW NEOA POG ONTA EE 85 SEARCH CONIA T eperra ee eer re 86 EEN 86 MANS ACAL FO GONG IO wetende aeta 86 SEND SMS MESSAGE TO CONTACTS sees serzsxcsssesatesanestensinnsetesdeesiesicestadetanesbioseudnalecieerZersetetens 86 EE eeneg 86 ADD COIN TAG TS Dee 87 Ee 88 SEND CONTACTS TO DESKTOP SHORT CUT nnnnneneeereennenenerennnenenrrennnnnenerennnenenr nennen 88 SHARE CONTACTS VABLUE TOOTH WE 88 ADD CONTACTS TO BLACKLIST ee 89 TTT 89 CONTAC To STORAGE STATUS eege 90 ADD ACCOUNT TO SYNC UP CONTACT 91 OA Eege 93 BOADRWORKS XSI CONTACT 94 SUR e BL RE 95 BEOCKHISTOR E 95 RESTORE BLOCKED NUMBER ernst ence rere eee Pe ern rer nee eee ee errr ee eee 95 DELETE 5 OO Sw Sy TOR T Geer ere ere err ery eer er eee eee ere eee eer re eee ee ee 96 DAEs E oy RE 96 ADD DLAKE E 96 EE ee 97 DELE TE BEACHES wanden 98 5 WoO E ER rt EE 98 GALLE BIS TON GE 101 BOGA GALLE ES TOR EE 101 AE OE RON CARE FS ROR ee eege 102 CALE OOR COP MON eeben 102 QELE TE CALCII ee 103 CALE OOR PETAI weeen 103 BROADWORKS KOI CALL AIST ORY E 104 OMS A A E E A E A E E E nanne 105 Firmware Version 1 0 3 6 GXV3240 User Guide
40. ASYGO Figure 145 GXV3240 Bluetooth Paired Device UNPAIR A BLUETOOTH DEVICE 1 In the Bluetooth settings tap on the Bluetooth device 2 Tap on Unpair For more information about Bluetooth feature on the GXV3240 please refer to the link below http www grandstream com products gxv series gxv3240 documents gxv3240 bluetooth quide pdf EHS HEADSET The GXV3240 supports normal RJ9 headset and EHS headset Plantronics and Jabra To use EHS headset 1 Goto the GXV3240 web GUI gt Maintenance gt Device Manager Headset Type Select Plantronics EHS or Jabra EHS and reboot the phone to take effect 2 Connect EHS Headset to GXV3240 Insert headset connector into the RJ9 headset port on the back of GXV3240 FAN cy 3 To switch to headset mode press headset button on the GXV3240 A headset icon will Firmware Version 1 0 3 6 GXV3240 User Guide Page 157 of 161 SE se show on the GXV3240 status bar There are two different headset mode for users to select from web GUI gt Maintenance gt Device Manager Headset Key Mode After selecting the desired mode save the change and reboot the phone to take effect Please go to http www grandstream com support and refer to GXV3240 Administration Guide for the key mode details USB The GXV3240 supports USB connection with USB storage devices To connect and access USB storage device 1 Insert USB storage device into USB port at the back of the GXV3240
41. Cable Phone Stand Wall Mount Screen Cleaning Cloth Quick Installation Guide 1 1 Backspace Phonebook Standard Keypad D wa 2 00009 000009 De Ooo S00 OS D oes GE 05070 oof oo Front Camera Message Waiting Indicator Menu Back Firmware Version 1 0 3 6 GXV3240 User Guide ndstream Innovative IP Voice amp Video Page 21 of 161 USB Port SD Card Slot HDMI Port Headset Port Handset Port PC Port LAN Port Power Jack EXT Port D en Innovative IP Voice amp Video Figure 1 GXV3240 Front View USB Port SD Card Slot HDMI Port EXT Power PC LAN Headset Handset Port Port Port Port Port Figure 2 GXV3240 Back View Table 3 GXV3240 Connectors USB devices can be connected via the USB port For example connect a USB flash drive to save captured pictures Connect SD storage device to the SD Card Slot Connect display device to the HDMI port via HDMI cable RJ9 headset connector port RJ9 handset connector port 10 100 1000Mbps RJ 45 port connecting to PC 10 100 1000Mbps RJ 45 port connecting to Ethernet 12V DC Power connector port RJ11 connector port to connect the extension board GXP2200EXT To set up the GXV3240 as your desk phone follow the steps below Firmware Version 1 0 3 6 GXV3240 User Guide Page 22 of 161 D en 1 Attach the phone stand to the back of the phone where there is a slot for the phone stand Upper part
42. IP Voice amp Video e Tap Slightly touch the screen with fingertip to initiate menu options or applications For example to select items on the screen e g setting options apps and etc to press onscreen buttons e g End or Options softkey during the call to type letters and symbols using the onscreen keyboard e Long Press Touch the screen with fingertip and press for about 2 seconds without lifting your finger from the screen till an action occurs For example long press on a picture to bring up selection option e Flick and Slide Touch the screen with fingertip and slide over the screen For example user could slide up to scroll up the page slide down to open dropdown menu slide left or slide right to delete an item from the list If your finger stays on the screen for too long the item may be selected and sliding won t occur e Press and Drag Touch and press the item then move it by dragging it up down left or right without lifting your finger from the screen e Zoom In Zoom Out Place two fingers on the screen then pinch them together zoom out or spread them apart zoom in e Double Tap Quickly touch the screen twice with fingertip to switch between default display and zoomed in display This is usually used when viewing photos or web pages USE THE DESKTOP DESKTOP MENU When the GXV3240 is on idle screen press the MENU button to bring up phone s menu Users can access to following in the desktop menu
43. JUSTMENT On the back of the GXV3240 camera users could scroll the wheel up down to adjust the camera angle If E users scroll the camera all the way up until the icon S shows up on the status bar of the screen the camera is turned off Firmware Version 1 0 3 6 GXV3240 User Guide Page 138 of 161 andstream Innovative IP Voice amp Video MULTIMEDIA GALLERY The GXV3240 has built in Gallery application for users to take pictures videos view pictures and play videos from GXV3240 internal storage or USB SD card storage Users could also perform basic editing tasks on pictures and set them as wallpaper or picture for contacts The pictures can be easily shared with friends in Gallery app by sending via Bluetooth and Email Tap E on the phone s menu or desktop to launch the gallery application on the GXV3240 Ill Je D 4 Se deploy Figure 126 GXV3240 Gallery e Gallery albums The image related folders in the GXV3240 will be present in Gallery as thumbnails Users can tap on the thumbnail to access the folder e View pictures After accessing the album slide left right to view all the pictures Users could select Grid or Filmstrip view mode to display the pictures Tap on a specific picture to view the picture in full screen e Edit picture Firmware Version 1 0 3 6 GXV3240 User Guide Page 139 of 161 FE se Innovative IP Voice amp Video When the picture is displayed in full screen tap on the screen aga
44. New Contact dialog to manually add a new contact See Figure 63 GXV3240 Contacts Add New Contact 3 Enter First name Last name Phone number and other information for the new contacts Please Firmware Version 1 0 3 6 GXV3240 User Guide Page 82 of 161 andstream make sure the account number field is selected so the GXV3240 will use this account to dial out the new contact The account number field is located on the left of the Phone filed as highlighted below New Contact x Cancel Tablet only unsynced contact First name Last name Phone Mobile ud 3001 d Phone Email Home uf Email Figure 63 GXV3240 Contacts Add New Contact IMPORT EXPORT CONTACTS If the users have the GXV3240 phonebook file saved in local storage or external storage device that has been plugged into the GXV3240 the phonebook file can be directly imported to the Contacts There are three different formats supported for the phonebook file csv vcard and xml Users could manually create contacts first and export the phonebook file in csv vcard or xml format to take a look on the phonebook file To import contacts 1 Open Contacts 2 Tap on the upper right of the Contacts screen 3 Select Import to bring up Import Contacts dialog Firmware Version 1 0 3 6 GXV3240 User Guide Page 83 of 161 ream Innovative IP Voice amp Video import Contacts X Cancel Delete the History Replace duplicate entr
45. RENCE button to bring up conference screen users could also press CONF button in call screen right after off hook the phone 2 Tapon to start adding party in conference Firmware Version 1 0 3 6 GXV3240 User Guide Page 66 of 161 andstream Innovative IP Voice amp Video Conf d lt 14 29 Monitor No Call Video Control Add Call Display Mode Figure 46 GXV3240 Conference Screen 3 Enter the number of the party and tap on INVITE to add it to the conference Add Member aal EI di 03 37 ider d 8125533 CA invite Figure 47 GXV3240 Conference Add New Call to the Conference If there is other call on the GXV3240 it will show up when adding member to the conference Users could then tap on the call to add it to the conference Firmware Version 1 0 3 6 GXV3240 User Guide Page 67 of 161 andstream Innovative IP Voice amp Video Add Member din lt 5 16 52 3165 d Invite Figure 48 GXV3240 Conference Add Existing Call to Conference 4 Repeat the above step to add more parties in The following figure shows a 4 way conference established sald t 4 CG 14 34 00 00 48 i Pei x CH 3 calls William X Video Control 3002 Add Call Connected gn Connected Display Mode CH We E 2000 Connected End SS William Xu Figure 49 4 way Conference Call Established REMOVE PARTY FROM CONFERENCE To remove a party from t
46. SIP account 2 Call forward is set up for SIP account 3 Call forward is set up for SIP account 4 Call forward is set up for SIP account 5 Call forward is set up for SIP account 6 More notifications on the status bar USB mouse is connected Music is playing using music app PPPoE is connected PPPoE is not connected Warning message SYSTEM SETTINGS IN STATUS BAR Slide down the top status bar and select System Settings Users will see the following settings Firmware Version 1 0 3 6 GXV3240 User Guide Page 42 of 161 Turn on off Bluetooth Turn on off Wi Fi Scroll left right to adjust LCD brightness Select Media Channel when playing audio or video A Note Turn on off DND When DND is on all the calls to the registered accounts will be blocked SN wl 03 15 2014 SATURDAY C Wi Fi Bluetooth DND Voice Screen Off Disabled gt Media Channel RJ9 Headset System Se tings Figure 19 System Settings in Status Bar E se Innovative IP Voice amp Video Tone on off on incoming call message Handset mode When set to disabled handset offhook in 3rd party app will not activate dial tone and phone dialer Turn on off LCD display Handset Mode is for audio path and GXV3240 dialer control when running 3rd party app that uses media path Currently there are three options supported Enabled Default mode When handset is lifted audio will come through handset
47. STORY OPTIONS e Touch and press the call history entry for about 2 seconds until the checkbox displays e Then tap on to bring up the options Users can edit this number before calling add this number to contacts add this number to balcklist and send text message to this number Firmware Version 1 0 3 6 GXV3240 User Guide Page 102 of 161 ream Innovative IP Voice amp Video CallHistory 14 1 Selected F H Edit number before calling View contact dh Emily y CG 1004 1007 Add to Blacklist i Am Send text Message a L Steg _ a _r amp Raymond 4 LS 1007 1007 Figure 84 GXV3240 Call History Options DELETE CALL HISTORY e Touch and press the call history entry for about 2 seconds until the checkbox displays e Tap on the checkbox to select the call history entries and ed indicates the entry is selected e Tap on to delete the entries CALL HISTORY DETAILS For each call history entry users could tap gt on the right side of the entry to access the details Firmware Version 1 0 3 6 GXV3240 User Guide Page 103 of 161 andstream Innovative IP Voice amp Video Details _ john E 3546 3165 V 19 26 Duration 00 00 7 17 41 Duration 00 00 V 17 26 Duration 00 00 8 17 24 Duration 00 00 Figure 85 GXV3240 Call History Details The following operations could be done e Dial out this number directly e EI Bring up dial screen with the call history nu
48. TCUT FUNCTIONS ccscscsssssessesessessesessesscseseesecsesecsessesersutsesessesersssrsassesevsessecsete 45 USE THE ONSCREEN KEY BOARD 45 USE THE MESSAGE WAITING INDICATOR nnee nennen 46 MAKE PHONE GAUS EE 49 REGISTER SIP ACCOUNTS nennen 49 ACCOUNT STATUS neee ennen eneen 49 CONFIGURE SIP ACCOUNT na nnk n ankka nnn nnn En nna L EEE L E I E nrnna rans 49 SET PROGRAMMABLE KEYS ON UNREGISTERED ACCOUNT aaneen 50 DIAL A NUMBER DIRECTLY neee neee een 51 REDA mennen eenden 52 DIAL A NUMBER VIA CONTACT 52 DIAL A NUMBER VIA CALL HISTORY nennen neee 53 DIRECT IP CALL nnen enen 54 ANSWER A CALL neee nennen eenen 55 SINGLE INCOMING CAL 55 MULTIPLE CALLS CALL WAITING nennen enen ennen 57 CALL HOLD eneen 58 CALL RECORDING ennen nennen neee eeen 58 MUTE ennen E Ar A E riec bsp E OEE E ee 59 TURN ON VIDEO DURING AUDIO CALL eenen EnA AEA L EE ennen 60 SWITCH AUDIO CHANNEL DURING CALL eneen nennen eneen 61 CALL TRANSFER nennen eneen neee 62 BLIND TRANSFER nanne ennn nennen 62 AUTO ATTENDED TRANSFER nanasan eneen 63 ATTENDED TRANSFER nnee nennen eenden eeen 65 6 WAY CONFERENCE ennen 66 INITIATE CONFERENCE ennen eneen eneen ennen eenen ennen 66 REMOVE PARTY FROM CONEERENCE eneen 68 END CONFERENCE nennen ennen nennen 69 HOLD AND RESUME CONFERENCE nanasan enen 69 AUTO CONFERENCE MODE nnee entree eneen 69 MISSED CALL nennen neen eenen 69 DND DO NOT DISTURB nnen 70 VOICEMAIL MESSAGE WAITING INDICATION nnee eenen 71 C
49. Touch the screen and scroll up down left right to view the web page e Double tap on the screen to zoom in zoom out Or use two fingers on the screen to pinch in or spreading out the page e Press the MENU button to access more options including bookmarks share the page and etc Firmware Version 1 0 3 6 GXV3240 User Guide Page 145 of 161 ndstream Innovative IP Voice amp Video Browser am er Refresh zr Bookmarks ocal Outoor Save to bookmarks tIP Cameras free Cous E supe ey Gr Helfer cerchiens and Share page B conde cous ted mar uber fil mc neet and Find an page Sous Rowen Grandstream Camera The nae bitte weert er praat Us Request desktop site d juri hem camem besate Din mida Figure 135 GXV3240 Browser Menu Options e To open a new window tap on icon on the upper right corner of the Browser Then select to open the new window Browser VAN lt gt 11 30 Wh Figure 136 Open New Window in Browser n e To open Bookmarks History and Saved Pages tap the icon and then D on the upper right of the Browser Firmware Version 1 0 3 6 GXV3240 User Guide Page 146 of 161 D ue Innovative IP Voice amp Video Browser pa Ga lt 11 27 BOOKMARKS HISTORY SAVED PAGES Figure 137 GXV3240 Web Browser Bookmarks RSS NEWS ADD RSS WIDGET 1 On the GXV3240 idle screen press Settings button and select Edit Widgets A list of widgets will show on
50. Unconditional Call Forward To cancel the unconditional call forward e Dial 73 Paging Call e Dial 74 followed by the phone number to send the paging call Force Audio Calling per call e Dial 83 followed by the phone number to send the audio call Force Video Calling per call e Dial 84 followed by the phone number to send the video call Busy Call Forward To set up busy call forward e Dial 90 followed by the phone number to forward the call Cancel Busy Call Forward To cancel the busy call forward e Dial 91 Firmware Version 1 0 3 6 GXV3240 User Guide Page 78 of 161 D en Innovative IP Voice amp Video Delayed Call Forward To set up delayed call forward 92 e Dial 92 followed by the number to forward the call The default timeout before the call is forwarded is 20 seconds Cancel Delayed Call Forward To cancel the delayed call forward e Dial 93 93 Firmware Version 1 0 3 6 GXV3240 User Guide Page 79 of 161 ndstream Innovative IP Voice amp Video This page intentionally left blank Firmware Version 1 0 3 6 GXV3240 User Guide Page 80 of 161 andstream Innovative IP Voice amp Video CONTACTS The GXV3240 supports up to 1000 entries in the contacts Users can manage contacts by adding deleting and modifying single contacts downloading contacts from HTTP TFTP server importing contacts from external storage and exporting contacts to external storage There are three ways to acces
51. WiFi Static IP and PPPoE Setting ADD WI FI NETWORKS e Add Set Programmable Keys On Unregistered Account SET PROGRAMMABLE KEYS ON UNREGISTERED ACCOUNT FIRMWARE VERSION 1 0 1 54 e Add BroadWorks Xsi Contacts BOADRWORKS XSI CONTACTS e Add BroadWorks Xsi Call History BROADWORKS XSI CALL HISTORY e Add Preview for video calls Contacts SINGLE INCOMING CALL FIRMWARE VERSION 1 0 1 39 e Update screenshots FIRMWARE VERSION 1 0 1 29 e This is the initial version Firmware Version 1 0 3 6 GXV3240 User Guide Page 13 of 161 D en Innovative IP Voice amp Video WELCOME Thank you for purchasing Grandstream GXV3240 IP Multimedia Phone for Android The GXV3240 combines a 6 line IP video phone with the power of a multi platform video conferencing solution and the convenience of an Android smartphone to offer an all in one voice video data and mobility solution The GXV3240 is a 6 line IP multimedia phone with a 4 3 capacitive touchscreen that runs on Android OS 4 2 which offers full access to the hundreds of thousands of Android apps in the Google Play Store including business productivity apps such as Skype Microsoft Lync Salesforce1 and GoToMeeting The phone features dual Gigabit ports HD audio and HD video a built in web browser integrated Wi Fi 802 11b g n for network flexibility PoE and a tiltable CMOS camera The GXV3240 is compatible with the GXP2200 Extension Module allowing for quick and easy ac
52. XV3240 Recorder application allows users to record audio and access recording files from call Firmware Version 1 0 3 6 GXV3240 User Guide Page 130 of 161 ream Innovative IP Voice amp Video recording There is no time limits on the recorder as long as there is enough space to save the recording file Tap on the phone s menu or desktop to launch the Recorder application NORMAL RECORDER Normal recorder shows the recording files recorded using the Recorder application Recorder NORMAL CALL mail ada Duration 00 03 nend eam Duration 00 07 nrden Ss Duration 00 02 Figure 117 Normal Recorder To use the recorder app to record audio tap on S open the recorder 1 Tap on to start recording Firmware Version 1 0 3 6 GXV3240 User Guide Page 131 of 161 C e_AAandstream Innovative IP Voice amp Video Recorder Record Figure 118 Normal Recorder Start Recording 2 Tap on Save to end recording Recorder Figure 119 Normal Recorder End Recording 3 The file will be saved and accessible under Recorder application Normal category Tap on the recording file to play the recording During an active call users have the option to record the conversation The recorded conversation can be Firmware Version 1 0 3 6 GXV3240 User Guide Page 132 of 161 andstream Innovative IP Voice amp Video retrieved here Recorder NORMAL john 19 37 26 Duraton 00 10 P
53. address type gt For DHCP save the setting and the GXV3240 should be able to get IP address from the DHCP server in the network gt For static IP enter IP Address Subnet Mask Default Gateway DNS Server and Alternative DNS server for the GXV3240 to correctly connect to network gt For PPPoE enter PPPoE account ID and password so the GXV3240 can get IP address from the PPPoE server WI FI WI FI is supported and built in on the GXV3240 GXV3240 can be connected to network if Wi Fi is available within the area TURN ON OFF WI FI 1 Go to GXV3240 s Settings 2 Touch Wireless amp Network 3 Check or uncheck the option for Wi Fi T Or users could open the top status bar gt System Settings and tap on WI FI icon to turn it on off Firmware Version 1 0 3 6 GXV3240 User Guide Page 153 of 161 ream Innovative IP Voice amp Video ADD WI FI NETWORKS Once Wi Fi is turned on GXV3240 will automatically start the scanning within the range Go to GXV3240 s Settings Touch Wireless amp Network Touch Wi Fi Settings A list of Wi Fi networks will be displayed as scanning result Tap on the SSID and enter the correct password information to connect to the selected Wi Fi network The phone will start connecting to the Wi Fi The status bar will show Wi Fi signal strength 7 Once it s added and the password is remembered the GXV3240 will connect to it again when the SSID is within the range G ae wW 1 a Wi Fi settin
54. age 18 of 161 Upgrade Provisioning Power and Green Energy Efficiency Physical Temperature and Humidity Package Content Compliance Firmware Version 1 0 3 6 D en Innovative IP Voice amp Video Firmware upgrade via TFTP HTTP HTTPS or local HTTP upload mass provisioning using TR 069 or AES encrypted XML configuration file Universal power adapter included Input 100 240VAC 50 60Hz Output 12VDC 1 5A 18W Integrated PoE Power over Ethernet 802 3at Class 4 Dimension 196 5mm W x 206 2mm L x 85 2mm H Unit weight 0 92kg Package weight 1 45kg Operating 0 C to 40 C Storage 10 C to 60 C Humidity 10 to 90 Non condensing GXV3240 phone handset with cord base stand universal power supply network cable lens cleaning cloth quick installation guide brochure GPL license FCC Part 15 CFR47 Class B Part15C MPE UL 60950 Power Adapter CE EN55022 Class B EN55024 Class B EN61000 3 2 EN61000 3 3 EN60950 1 EN300 328 EN301 489 EN62311 EN62479 RoHS RCM AS ACIF S004 AS NZS CISPR22 24 Class B AS NZS 60950 AS NZS 4268 AS NZS 4771 GXV3240 User Guide Page 19 of 161 ndstream Innovative IP Voice amp Video This page intentionally left blank Firmware Version 1 0 3 6 GXV3240 User Guide Page 20 of 161 EQUIPMENT PACKAGING CONNECT YOUR PHONE INSTALLATION Table 2 GXV3240 Equipment Packaging Main Case Handset Phone Cord 12V DC Power Adaptor Ethernet
55. and hold it for about 2 A seconds the current running applications and Manage Applications button will show Menu Press to view options for different screen or applications Back Press to go back Headset Press to switch to headset mode ZA gt GE Mute Press to mute or unmute the call Hold Press to put call on hold or resume the call wy Firmware Version 1 0 3 6 GXV3240 User Guide Page 44 of 161 D en Innovative IP Voice amp Video Message Press to view voicemail messages Transfer Press to transfer call Conference Press to conference call CI Speaker Le Send Redial i Volume KEYPAD SHORTCUT FUNCTIONS The GXV3240 supports keypad shortcuts for certain special system functions e Screenshot Press the Menu button for about 3 seconds to capture screenshot The screenshot can be accessed via FileManager gt Internal Storage gt Pictures gt Screenshots The screenshot picture size is 480x272 pixels e Firmware upgrade via SD card Insert the SD card to the GXV3240 The SD card should have the valid firmware bin file in it Power cycle the phone and the MWI LED will light up Wait until the MWI LED lights off Then immediately press both and keys at the same time for about 8 seconds Release the keys once the MWI LED lights up again The phone will start the upgrading process USE THE ONSCREEN KEYBOARD The GXV3240 onscreen keyboard can be activated by
56. and the GXV3240 default dial screen will show Disabled In this mode when running the 3rd party app if handset is lifted the audio path will switch to handset but GXV3240 default dial screen won t show users won t hear dial tone either Onhook the handset the audio path will be switched to speaker Under this mode even the GXV3240 is not using the 3rd party app picking up the handset will not activate the GXV3240 dialer Users can still use Speaker button to activate GXV3240 dialer under this mode Auto In this mode the GXV3240 will automatically detect if the audio path is used by 3rd party app first If so it will use the handset mode Disabled Otherwise keep it in Enabled mode Please note that running the 3rd party app doesn t necessarily mean the audio path is used by the 3rd party app If the audio path is not occupied by the 3rd party app the GXV3240 will still use the handset mode Enabled Firmware Version 1 0 3 6 GXV3240 User Guide Page 43 of 161 ndstream Innovative IP Voice amp Video USE THE KEYPAD Message Waiting Indicator Menu Home Back Backspace Phonebook Headset Mute Hold Standard enen Keypad Transfer send Speaker Volume Figure 20 GXV3240 Keyboard KEYPAD BUTTONS Table 6 GXV3240 Keypad Buttons Contacts Press to view and edit contact information Backspace Press for backspace when entering characters and numbers Home Press to go back to Home screen or press
57. and users will be able to see the details such as descriptions publish date version rate comments and etc GS Market HOT APP GAME TOOLS e Tuneln Radio Pandora Int Google Play d ket ee kkk kd 5 35M Free m 3 02M Free A28M Free Install Install Install The The Weathe Weather tA STI AOSM Free Angry Birds You YouTube ID kkk tod 22 18M Free A Tube 0 80M Free A Install Install Install Figure 101 GXV3240 GS Market SEARCH APPS Open GS market and tap on aj Input the key words for the app you are looking for Firmware Version 1 0 3 6 GXV3240 User Guide Page 119 of 161 andstream Innovative IP Voice amp Video DOWNLOAD AND INSTALL APPS 1 Open GS market and find the app you would like to install 2 Tap on Install softkey for the app It will start downloading 3 Once downloaded the installation process will start automatically 4 Tap on to view the downloaded apps and installed apps from GS market GS Market DOWNLOAD INSTALLED Google Play Version 3 9 17 Storage 5 35 M Lync 2013 Version 5 1 0000 Storage 15 73M Skype Version 3 0 0 6181 Storage 14 53M Can be updated Figure 102 GXV3240 GS Market Downloaded Applications UPDATE APPS The GXV3240 will automatically detect if there is a new version available for the installed apps to upgrade when the network connection is available and stable User
58. ap on the phone s menu or desktop to launch Music application PLAY MUSIC 1 Download music to have the music files ready in USB flash drive SD card plugged into the GXV3240 2 Open Music application 3 Tap on and select Refresh The music files will be displayed in the list Firmware Version 1 0 3 6 GXV3240 User Guide Page 141 of 161 ndstream Innovative IP Voice amp Video Songs JJ rth amp knew you were trouble Unknown artist shuffle All She Unknown artist Refresh 3 49 telephone 3 41 Unknown artist thousand miles Linknown artist 3 40 Figure 129 GXV3240 Music Refresh Music List 4 Select a song and tap gt to play the song gt Gl a me x TH 18 58 She a ee Unknown artist Unknown album Previous Pause Next Switch Play Mode Figure 130 GXV3240 Music Play a Song EDIT MUSIC Firmware Version 1 0 3 6 GXV3240 User Guide Page 142 of 161 ream Innovative IP Voice amp Video 1 In the music list touch and press on one of the music file until the checkbox displays 2 Tapon and users will be able to Play the music Add To PlayList and Save As Ringtone songs 1 Options Play knew you were trouble Unknown artist Add To PlayList She Save As Ringtone Unknown artist wg telephone Unknown artist Figure 131 GXV3240 Music Options SORT MUSIC On the top menu of the Music application users can sort music by Song Artist
59. c ccc cece cccccccccccccccccccuccccuuucuucceucuuauecueuucuuauecesuuauucecuesuuaueceuuucuesuvsueueuneneens 24 WARRANTY ccccceccccccccccccaccnccuucuaceacuacuncuacuacuacuadeeaaeuuuacenaeauuacuacuadenaceauuacuauuacuaueuaeadecacensuncuscuscuacuuscences 25 GETTING TO KNOW GXV3240 NNN NNN NNN NNN NNN NNN NNN NNN NNN NNN NNN NNN KEN NNN 27 USE THE TOUCHSCREEN nennen enn enven ennen venven en venvnn ens envenver saven bessen rv serene 27 USE THE DESKTOP 2 0 0 cc ccc ccc ccccc cece ccc cccccccccccccccuucuuccuuecuuaueceuuecuuaueeuuuaueceuuucuuaucceuuuduesuucuecesuusueceeuneueunas 29 DESKTOP MENG ette eetset eR ee one ee Re ee 29 ADD APPLICATION SHORTCUT TODESKITOD 30 ADD WIDGET TO DESKITOD nrnna annara RA PARAD PAARA A PEA A nnna nanna 31 MANAGE DESKTOP ITEMS ciccccccccceccccccecccccucnucncecuenueuanuuuunueduuusnnenuanusuennsnuausnnsnusuusuunnsnusuennvansnss 32 SET WAELPAPERS E 34 MANAGE RUNNING APPLICATIONS cccccceccecccceccecceuencuucnuecuenennenusnunuennsnususnnenuenusnususnnsnnsnsnnsnes 35 IDEE SCREEN EE 36 SWITCH IDLE SCREENS icc ccccccccccccccccccccccccccnuenccuenucnunuenuausnnenusuenuunusnusuenusnuauunuenusdusuunnenuaunsnunnsnens 36 oe ee UPIDLE SCREEN WEEN 36 USE THE STATUS BAR 38 NOTIFICATIONS IN STATUS BA 39 SYSTEM SETTINGS IN STATUS BAR 42 Firmware Version 1 0 3 6 GXV3240 User Guide Page 1 of 161 Goosen nnovative IP Voice amp Video USE THE KEYPAD nnee nennen 44 KEYPAD BUTTONS nennen ennen ennen eneen 44 KEYPAD SHOR
60. ccess application menu for advanced management options IDLE SCREEN SWITCH IDLE SCREENS The GXV3240 supports multiple idle screens by sliding the screen horizontally On the GXV3240 screen slightly touch an empty area and slide to the left or right using your finger to switch between different idle screens SET UP IDLE SCREEN e Set home screen Follow the steps below to set up the HOME screen 1 GXV3240 is up and running on idle screen 2 Press the MENU button and tap on Preview option This will zoom out all the screens as Firmware Version 1 0 3 6 GXV3240 User Guide Page 36 of 161 andstream Innovative IP Voice amp Video shown in Figure 16 Delete Idle Screen 3 The screen with _ displayed is the HOME screen Others are shown with icon fi Tap on the icon A to select the corresponding screen as the new HOME screen Figure 15 Set Up Home Idle Screen e Add Delete idle screen As shown in Figure 15 Set Up Home Idle Screen the screen with the blue frame highlighted is the current idle screen on the LCD Users could add or delete idle screen gt Add idle screen Tap on to add a new idle screen Users could add up to 9 idle screens gt Delete idle screen Tap Q on the top right of the idle screen to delete the idle screen Please make sure the apps shortcuts or widgets on the idle screen are removed first Otherwise the Q icon won t show for the idle screen Firmware Version 1 0 3 6 GXV32
61. cess to up to 160 contacts at the touch of a finger The GXV3240 s integrated Bluetooth allows users to sync calendars and contacts between their mobile phone and the GXV3240 use hands free Bluetooth headsets and to transfer calls between the GXV3240 and their mobile phone By combining a state of the art IP phone an advanced video conferencing solution and the powerful Android operating system businesses throughout the world can now use the GXV3240 for all communication and productivity needs A Caution Changes or modifications to this product not expressly approved by Grandstream or operation of this product in any way other than as detailed by this User Manual could void your manufacturer warranty A Warning Please do not use a different power adaptor with the GXV3240 as it may cause damage to the products and void the manufacturer warranty This document is subject to change without notice The latest electronic version of this user manual is available for download here http www grandstream com support Reproduction or transmittal of the entire or any part in any form or by any means electronic or print for any purpose without the express written permission of Grandstream Networks Inc is not permitted Firmware Version 1 0 3 6 GXV3240 User Guide Page 14 of 161 D en Innovative IP Voice amp Video A FCC Caution Any Changes or modifications not expressly approved by the party responsible for compliance could vo
62. e Figure 1 GXV3240 Front VIEW a icra ceterncs ank dabiedwinccnsvenctansemnesaienionandebamnesahstie Aebensennntidedraak debiet 22 Figure 2 GXV3240 Back EE 22 Figure 3 GXV3240 Back View with GXP2200EXT aaneen eneen en ennerenenvenen venen ennreenensnnrrsnnenennen 24 Figure 4 GXV3240 Default Home Screen unne en eensrrenen venen ennen ennerenenenenrenenvenenennenennnrennenennn 27 Figure 5 GXV3240 Onscreen Menu 28 Figure 6 GXV3240 Finger Gestures on the Touch Screen 28 Figure 7 GXV3240 Desktop Menu on onanenvenenrennrrenen vern ennenennerenenvenenennenennenennneenerennenenen 30 Figure 8 Add Application Shortcut to the Desktop 31 Figure 9 Add Widget to the Desktop 32 Figure 10 Open Clock VIGO CU EE 33 Figure 11 Resize Digital Clock Widget uaa nener eenen ener ennn ennerenenvenen venen ennenennnevnnenenen 33 Figure 12 Remove Clock Widget from Desktop 34 Figure 13 GXV3240 Choose Wallpaper naan eanensnrenen venen eenen ennen enerenenrenen venen venenennervenenennnn 35 Figure 14 GXV3240 Recent Applications uns aan en nensnrenen venen eenenennerenerenenvenenvenenvenenennenvenenennen 36 Figure 15 Set Up Home Idle Screen oan snanenvenennennrrenen venen ennen ennerenenvenen ennen ennenenenvenen eneen ennn 37 Figure 16 Delete Idle Screen uaa aannenenne venen venen ennenenenvenen venen ennenennerenenvenenennenennsennenennerdnnenennn 38 Figure 17 GXV3240 Top Status E 38 Fi
63. e a file on the GXV3240 1 Open file manager and navigate to the directory of the file to be copied Touch and press on the file for about 2 seconds until the checkbox shows up Firmware Version 1 0 3 6 GXV3240 User Guide Page 124 of 161 ream Innovative IP Voice amp Video FileManager 1 Options S 20131026 FF 201401231704 201402130000 201402130000 _59 pcap 00 jpeg O1 jpeg Figure 108 GXV3240 File Manager 2 Select the files or folders to be moved Tap on 1 Options to select all files or unselect all files 3 Tap on and select Move The file will be copied 4 Tap on the root directory MA go back to the root directory Navigate to the destination folder where you would like to move the file to FileWManager nn internal USB Disk Screensaver Storage Figure 109 File Manager Root Directory Firmware Version 1 0 3 6 GXV3240 User Guide Page 125 of 161 andstream Innovative IP Voice amp Video FileWanager Internal Storage phonebook fz Paste Figure 110 Paste File SEND FILES The users can send a file via Bluetooth or other applications from file manager Please make sure Bluetooth is turned on and connected to the Bluetooth devices or the application are set up properly already Otherwise users will be directed to set it up before the file can be sent out To send a file 1 Open file manager and navigate to the directory
64. eadset is being used RJ9 headset mode is on All the calls will be using RJ9 headset by default Wi Fi is enabled and connected Signal level 1 Wi Fi is enabled and connected Signal level 2 Wi Fi is enabled and connected Signal level 3 Wi Fi is enabled and connected Signal level 4 Bluetooth is enabled Bluetooth is enabled but not connected Bluetooth headset is connected Bluetooth headset is being used for calls Downloading files via Bluetooth Alarm is set up and enabled DND is enabled Mute is enabled Silent mode is enabled When it s on the incoming call message won t produce ring tone notification tone from phone s speaker GXV3240 User Guide Page 40 of 161 SC SCH Q E Firmware Version 1 0 3 6 ream Innovative IP Voice amp Video SD Card is inserted SD Card space full USB flash drive is inserted Downloading files via Internet connection Updating applications Calendar has event scheduled New voicemail to be retrieved Unread Email to be retrieved FTP server is running Incoming call from blacklist contact Camera is disabled Contact storage is full HDMI cable is connected to display device New message to be retrieved SMS Message sent failure The phone is powered up using PoE GXV3240 User Guide Page 41 of 161 andstream Innovative IP Voice amp Video Call forward is set up for SIP account 1 Call forward is set up for
65. egistered Trademarks of Microsoft Corporation H SCH m TM HDMI the HDMI Logo and High Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries Firmware Version 1 0 3 6 GXV3240 User Guide Page 161 of 161
66. gs LA Guest Security WPA2 PSK Passward a Cancel Figure 143 GXV3240 Connect to Wi Fi 8 The previous steps allow the GXV3240 to connect the WiFi network with DHCP setting by default If it needs to connected the WiFi with static IP or PPPoE setting please scroll down the setting window and tap to check the Show advanced options Then the window will show up the IP settings at the bottom If the Static is selected the system will require end user to input IP address Gateway Network prefix length and DNS 1 and DNS 2 addresses If the PPPoE is selected the system will require end user to input PPPoE account ID and password Firmware Version 1 0 3 6 GXV3240 User Guide Page 154 of 161 ream Innovative IP Voice amp Video Wi Fi settings TP LINK_5202AA YY Wdoo vy UW Show advanced options IP settings Static Cancel Figure 144 GXV3240 Connect to Wi Fi Show Advanced Options 9 If there is a need to modify the saved WiFi network setting the end user should tap and long press the SSID bar in the Wi Fi setting page The system will pop up a prompt and then user needs to tap the Modify Network Then the phone system will pop up a new window to allow user to check the current WiFi parameters and to change the setting by checking the Show advanced options at the bottom For more information about how to use Wi Fi on the GXV3240 please refer to the link below http www grandstream com produc
67. gure 133 Figure 134 Figure 135 Figure 136 Figure 137 Figure 138 Figure 139 Figure 140 Figure 141 Figure 142 Figure 143 Figure 144 Figure 145 Figure 146 Figure 147 Firmware Version 1 0 3 6 POW AO AOS En GXV3240 LOCA ON EE EA ONE ele E GXV3240 EES eege eege e dcscicenenetionabdadamcatonetlmont dxtddderenetasasensems GXV3240 Camera Settings annae en ennen venen eener enen vennen SKV G24 0 CANO zene deva nertsen e E R GXV3240 Gallery Edit Picture annen ennen eneen enen een ennn GXV3240 Gallery Picture Options aaan enen GXV3240 Music Refresh Music List eneen GXV3240 Music Play a Gong GXV3240 MUSIC Options naan oen eennnen eenen ennenenenvenenen GXV3240 Music Sort SONGS annae een eneen eneen eenen GXV3240 Music Create Playlist aaneen nennen GXV3240 Web Browser GXV3240 Browser Menu Options oan ennen eneen eneen eenen Open New Window in Browser GXV3240 Web Browser Bookmarks oenen nennen GXV3240 RSS News oan oannnn senen eener ennn ene venen vennen venen GXV3240 RSS News Settings uns nenn eneen eneen ennen enen GXV3240 Weather A GXV3240 Weather Settings nun eenen eenen vennen GXV3240 Weather Update Settings eneen GXV3240 Connect to W E GXV3240 Connect to Wi Fi Show Advanced Options GXV3240 Bluetooth Paired Device un nnann enen nennen Settings gt Display gt HDM annen enennen eenen eenen enen venenen Settings gt Display
68. gure 18 GXV3240 Top Status Bar Notification aaneen en ennenenen venen venenenen ennen ensrennnenennnn 39 Figure 19 System Settings in Status Bar 43 Figure 20 GXV3240 Keyboard E 44 Figure 21 GXV3240 Onscreen Keyboard English Keyboard an oane nnen eneen en eenen enne nenenennn 46 Figure 22 English Keyboard Number and Symbols ananas eneen enenenvenen eenen eenerenenensrveneenennen 46 Figure 23 GXV3240 Account Widget A 49 Figure 24 GXV3240 Dial SCMEEN enerverend enterenntetrer mee deninedhennenkeahenidenseekndendrer sneden daterend 50 Figure 25 GXV3240 Programmable Keys una en eennerenen venen ennen ennerenenenenvenen venen enneneneersnnenenen 51 Figure 26 GXV3240 View Contacts oane ennen ennenerenersnnrnennenennerenenvenenennenennenenenrsnerenennennn 53 IGUS 27 GXV3240 Call TAISTONY EE 54 Figure 28 Direct IP e UE 54 Figure 29 Single Incoming Call Audio 55 Figure 30 Single Incoming Call Vudeo 56 Figure 31 Single Incoming Call Hreview 1 56 Figure 32 Single Incoming Call Hre view 2 57 Figure 33 Call VAMC En 57 Figure e Eet e e e BEE 58 Figure 35 GAV3240 Call Recording DE 59 Figure 36 GAV E Ae 59 Figure 37 Turn on Video during Audio Call 60 Figure 38 Accept Video during Audio Cat 61 Firmware Version 1 0 3 6 GXV3240 User Guide Page 7 of 161 Figure 39 Figure 40 Figure 41 Figure 42 Figure 43 Figure 44 Figure 45 Figure 46 Figure 47 Figure 48 Figure 49 Figure 50 F
69. he conference tap x on the right top corner for the corresponding party This party will be disconnected from the conference Firmware Version 1 0 3 6 GXV3240 User Guide Page 68 of 161 FE se Innovative IP Voice amp Video END CONFERENCE To end the conference tap on EN to disconnect all the parties from the conference GXV3240 will hang up the call If the remote party hangs up the call itself it will be disconnected from the conference but other parties on GXV3240 will stay in the existed conference HOLD AND RESUME CONFERENCE arm During the conference users could press the HOLD button to hold or resume the conference at any time AUTO CONFERENCE MODE The GXV3240 also supports Auto Conference which allows users to establish conference call in a quick and easy way instead of adding the other parties one by one To enable Auto Conference feature go to web GUI gt Advanced Settings gt Call Features and set Auto Conference to Yes To esablish call with auto conference when there are 1 or more calls on the GXV3240 simply press the conference button ate and all the calls on GXV3240 will be brought into the conference A Note e During the conference if the initiator of the conference hangs up the conference will end If users wish to allow the remaining parties to stay in conversation after the initiator hangs up the conference initiator should set Transfer on 3 way Conference Hang up to Yes in
70. he steps below Firmware Version 1 0 3 6 GXV3240 User Guide Page 23 of 161 FE se Innovative IP Voice amp Video 1 On the back of the GXV3240 and the GXP2200EXT there are slots for connector plate Attach the connector plate between the slots for GXV3240 and the GXP2200EXT 2 Apply the screws provided and securely tighten them in See Figure 3 GXV3240 Back View with GXP2200EXT 3 Connect the GXP2200EXT to the GXV3240 via the EXT port using the RJ11 RJ11 cable provided with the GXP2200EXT 4 Install the phone stand on the GXV3240 and the GXP2200EXT 5 Power up the GXV3240 The GXP2200EXT will show the booting up screen with version information and connecting status 6 After successfully booting up the GXP2200EXT will stay in idle Press and hold the LEFT button for about 3 seconds to check the version information and status Figure 3 GXV3240 Back View with GXP2200EXT The GXP2200EXT can be configured via the web GUI of the GXV3240 connected After successfully configured press LEFT or RIGHT button on the GXP2200EXT and users could browse all the MPK s status in different pages For more information on installing connecting and configuring the GXP2200EXT with GXV3240 please refer to the GXP2200EXT user manual in http www grandstream com support SAFETY COMPLIANCES Firmware Version 1 0 3 6 GXV3240 User Guide Page 24 of 161 Corsen Innovative IP Voice amp Video The GXV3240 phone complies with FCC
71. ically switched to Bluetooth headset once the call is established e The status bar on the top or the screen shows the current audio channel being used during the call If pressing the corresponding key for the currently used audio channel the call will be hang up Firmware Version 1 0 3 6 GXV3240 User Guide Page 61 of 161 A CL e And stream Innovative IP Voice amp Video Talking RE 14 43 05 27 201 s MEE TUESDAY e c gi OO amp Bluetooth Voice ScreenOff Enabled t Media Channel The phone is busy now Notification System Settings Figure 39 Switch Audio Channel during Call Talking KNIE SG 14 43 Talking 3001 1 call H Duration UU i Add Call 3002 3002 Figure 40 Switch Audio Channel during Call Connected A call can be transferred to another party during the call The GXV3240 supports blind transfer and attended transfer C N 1 During the active call press TRANSFER button to bring up the transfer screen Firmware Version 1 0 3 6 GXV3240 User Guide Page 62 of 161 tream 2 Select transfer mode as Blind by tapping on the highlight button in the figure below The default transfer mode is Blind 3 Enter the digits and then press the Send soft key on the right 4 The call will be transferred and GXV3240 will hang up the call Talking Ve 4 lt gt 16 28 x send Figure 41 Blind Transfer A Note e f wrong digits are entered tap
72. id the user s authority to operate the equipment This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help RF Exposure Information SAR This device is designed and manufactured
73. ideoTalk account with video mail up to 6 way audio conference and 3 way video conference phonebook with up to 1000 contacts call history with up to 1000 records e Dual switched auto sensing 10 100 1000Mbps Gigabit network ports Wi Fi 802 11b g n PoE Bluetooth USB SD HDMI EHS with Plantronics headsets support support for up to 4 cascaded GXP2200EXT modules e 4 3 480x272 capacitive 5 points touch screen TFT LCD mega pixel CMOS sensor camera with privacy shutter e HD wideband audio full duplex hands free speakerphone with advanced acoustic echo cancellation e Runs the Android Operating System 4 2 and offers full access to the Google Play Store which includes thousands of business productivity apps such as Skype Microsoft Lync SalesForce1 and GoToMeeting e Integrate with Grandstream s GXV series of IP video surveillance cameras to view live camera feeds and to receive alerts alarms from IP cameras installed on the same network e Offers a multi platform video conferencing solution Grandstream s Free IPVideoTalk Skype Microsoft Lync and more e Create Android apps for any business need to run on the GXV3240 using Google s API and Grandstream s SDK toolkit GXV3240 TECHNICAL SPECIFICATIONS Table 1 GXV3240 Technical Specifications SIP RFC3261 TCP IP UDP RTP RTCP HTTP HTTPS ARP ICMP DNS A Protocols Standards record SRV NAPTR DHCP PPPoE SSH TFTP NTP STUN SIMPLE LLDP MED LDAP TR 069 802 1x
74. ies File encoding UTF 8 A File Type xml d Figure 64 GXV3240 Contacts Import Contacts 4 Fill in the import options and scroll down to the bottom of the screen 5 Tap on Select the file to import phonebook file from the directory in internal or external storage device To export contacts 1 Open Contacts 2 Tap on the upper right of the Contacts screen 3 Select Export to bring up Export Contacts dialog Export Contacts X Cancel File encoding UTF 8 d File Type xml d Choose Directory mnt sdcard Figure 65 GXV3240 Contacts Export Contacts Firmware Version 1 0 3 6 GXV3240 User Guide Page 84 of 161 andstream Innovative IP Voice amp Video 4 Select the file encoding and file type for the exported phonebook file By default the GXV3240 is using UTF 8 as the encoding method 5 Tap on Choose Directory and select the directory where the phonebook file will be exported to DOWNLOAD CONTACTS The GXV3240 supports downloading XML phonebook from a remote HTTP TFTP server to local Contacts When downloading the phonebook the GXV3240 sends request to the HTTP TFTP server looking for file phonebook xml For more details about GXV3240 phonebook please refer to the following link http www grandstream com products axv series gxv3240 documents gxv3240 xml phonebook guide df To download phonebook 1 Make sure the GXV3240 can connect to the HT TP TFTP server and the phonebook
75. igure 51 Figure 52 Figure 53 Figure 54 Figure 55 Figure 56 Figure 57 Figure 58 Figure 59 Figure 60 Figure 61 Figure 62 Figure 63 Figure 64 Figure 65 Figure 66 Figure 67 Figure 68 Figure 69 Figure 70 Figure 71 Figure 72 Figure 73 Figure 74 Figure 75 Figure 76 Figure 77 Figure 78 Figure 79 Firmware Version 1 0 3 6 Switch Audio Channel during Call Switch Audio Channel during Call Connected ne Bind VY VOM EEN Auto Attended Transfer A Auto Attended Transfer Transferring annen nennen eenen Auto Attended Transfer Got Attended Transfer GXV3240 Conference Screen cccccccssceceseeceeeeeeeeceueeceueeceueessneesaaes GXV3240 Conference Add New Call to the Conference GXV3240 Conference Add Existing Call to Conference 4 way Conference Call Established annen nnen Missed Call Screen oan saan seen rnenrnenrnenrvenrvenrvenrvenrvensnenn Enable Disable git RE Retrieve Voicemail oan aaan aren enen eren eren erenerenerenerenersner serene Call Forward Unconditional aaneen ennen eeen eren erenerenennnen Call Forward Time Based aanne ven enen envenenenerenerenerenensnnn Call Forward Busy No Answer uns uunn enen en eennenenenvenen venen ennn GXV3240 MPK APP Add Number GXV3240 MPK APP Add Number from Contacts GXV3240 MPK APP Number Uer GXV3240 SCA Settings on CD GXV3240 SCA Settings on Web UI annen eneen eneen
76. il Google Figure 74 Add Account to Sync up in Contact 6 Follow the wizard and select Existing or New for the Google account Firmware Version 1 0 3 6 GXV3240 User Guide Page 92 of 161 lo H f z E Sr gg absaan e_Aandstream Innovative IP Voice amp Video Google Account e rs LE rs fy A JR 17 Add a Google Account em e em Ki ba omg x S Do you want to add an existing account or create a new one Existing New Figure 75 Add Google Account to Sync up in Contact If users select Existing sign in with the Email address and password to complete the setup Type Email and Pa Sign In Figure 76 Sign in Google Account In addition to local contacts the GXV3240 also supports LDAP book if LDAP server is available within the network Please refer to the following link for more details about how to use LDAP book on the GXV3240 Firmware Version 1 0 3 6 GXV3240 User Guide Page 93 of 161 E en Innovative IP Voice amp Video http www grandstream com products axv series qaxv3240 documents axv3240 Idap book quide pdf BOADRWORKS XSI CONTACTS Besides the Local and LDAP phonebook the GXV3240 also supports BroadWorks Xsi contacts if BroadWorks XSP server is available within the network Please refer to the following link for more details about how to use BroadWorks Xsi Contacts on the GXV3240 http www grandstream com products gxv_series general documents gxv32xx broadworks xsi
77. in On the lower left corner users will see icon el Tap on it and users can crop rotate add effect to the picture Punch Vintage 3 Bleach Instant amp Figure 127 GXV3240 Gallery Edit Picture e Picture Options When the picture is displayed in full screen press the Menu button C A list of options will be available for users to select including Delete Edit Rotate Crop or Set Picture as and etc Delete Slideshow Edit Rotate left Rotate right Crop Set picture as Details Figure 128 GXV3240 Gallery Picture Options e Take picture video Firmware Version 1 0 3 6 GXV3240 User Guide Page 140 of 161 E en Innovative IP Voice amp Video Tap on the upper right of the Gallery to start taking pictures or videos using the GXV3240 built in camera In the camera mode users could tap LH to take video and tap D to take picture on the bottom right e Select multiple pictures Touch and press on one of the pictures for about 2 seconds until the picture is highlighted Tap on 8 other pictures to select multiple pictures On the upper right of the Gallery app users can tap to share the pictures or tap D to delete the selected pictures e Share pictures 8 Tap on the upper right of the picture to send the picture via Bluetooth or 3rd party applications MUSIC The GXV3240 has built in music player to support audio files in AAC MP3 AMR WAVE MIDI and Vorbis format T
78. lso provides notification for the upcoming events from the Calendar kan Tap on to launch Calendar application SIGN IN CALENDAR When launching the Calendar application for the first time the users will be required to sign in with a Google account Google Account Do you want to add an existing Existin account or create a new one g New Figure 89 Sign In Calendar with Google Account VIEW CALENDAR Once signed in tap on the upper left softkey in the Calender application to select different format to view the calendar Users can select Day Week Month or Agenda from there Firmware Version 1 0 3 6 GXV3240 User Guide Page 109 of 161 andstream Innovative IP Voice amp Video Calendar March 2014 Day March 1 26 27 28 Week Feb 23 Mar 1 5 6 T g 12 13 14 15 Month March 19 20 21 27 Agenda March 1 26 27 28 29 Figure 90 View Calendar When viewing the calendar by month the blue mark on the date indicates there is event scheduled on that day Tapping on it can view the scheduled event Calendar DW S 12 26 March 2014 Today SUN MON TUE WED THL FRI SAT 16 17 TE 19 20 7 77 23 24 25 26 27 2 1 2 3 d 5 6 H 8 o 10 11 12 ch 14 15 16 17 18 19 20 21 27 23 24 25 26 27 28 29 Figure 91 View Calendar by Month Firmware Version 1 0 3 6 GXV3240 User Guide Page 110 of 161 andstream Innovative IP Voice amp Video Calendar va is 12 54 FRIDAY Or March 14 2014 T
79. m GS Market After downloading the MPK app users could configure the MPK from MPK settings via LCD Menu gt MPK app wl or via web GUI gt Advanced Settings gt MPK LCD Firmware Version 1 0 3 6 GXV3240 User Guide Page 73 of 161 ream Innovative IP Voice amp Video Settings To configure MPK via MPK app on the GXV3240 1 Download MPK app from GS Market and install it to the GXV3240 2 Open the MPK app Tap EX on the upper right of the app and then tap on Rz to start adding MPK numbers Add number X Cancel Key Mode Speed Dial d Number List Name Number Account 4001 d Figure 56 GXV3240 MPK APP Add Number 3 For the number list users could manually enter it or select number from Contacts to add it Choose number v ERI wi DOKU KJ a E D Albert IR Mobile 3514 Figure 57 GXV3240 MPK APP Add Number from Contacts Firmware Version 1 0 3 6 GXV3240 User Guide Page 74 of 161 andstream Innovative IP Voice amp Video 4 The added number will show in the list as the figure shows below Number List Speed Dial Ni lily Wy 3000 Speed Dial 3536 Speed Dial Figure 58 GXV3240 MPK APP Number List SHARED CALL APPEARANCE SCA The GXV3240 supports shared call appearance by Broadsoft standard This feature allows members of the SCA group to shared SIP lines and provides status monitoring idle active progressing hold of
80. mber Users could edit the number before dialing out Delete the entry e Options Clear all Add to Contacts Add to Blacklist or Send Text Message for the number in this entry BROADWORKS XSI CALL HISTORY Besides the Local Call History the GXV3240 also supports BroadWorks Xsi call history if BroadWorks XSP server is available within the network Please refer to the following link for more details about how to use BroadWorks Xsi Call History on the GXV3240 http www grandstream com products gxv_series gxv3240 documents qxv32xx broadworks xsi guide df Firmware Version 1 0 3 6 GXV3240 User Guide Page 104 of 161 ream nnovative IP Voice amp Video SMS The GXV3240 has built in SMS application to send receive message if the SIP server supports SMS message Users can create edit draft delete and check the storage status of SMS The SMS app supports up to 1000 messages Tap D on the phone s menu or desktop to launch SMS application OMS Hello are you there 1f 24 Figure 86 GXV3240 SMS Message VIEW SMS On the SMS list screen tap on one of the message to view the SMS details Firmware Version 1 0 3 6 GXV3240 User Guide Page 105 of 161 Do you have one minute Vfl Hi Are you there ream Innovative IP Voice amp Video CREATE NEW SMS Tap on in SMS application to start composing a new message Figure 87 View SMS Dialog 33082
81. mp Video users to add the Email account Once another Email account is successfully added users could tap on the account Email address on the upper left to switch between the Email accounts Email ER aal EI 4x lt gt 16 37 K vumengl44 gmail com fi 0 Ed KR F yumengl44 gmail com 10 45 d 2 opt ma a a d yumengl444 gmail com mre i mn Combined view Mar 20 accounts 1 Recent folders yumengl44 9 ai ber Every day we T Drafts Mar 18 W Sent bw Search Jobs gt tention 30 seconds Figure 100 Multiple Email Accounts Firmware Version 1 0 3 6 GXV3240 User Guide Page 117 of 161 ndstream Innovative IP Voice amp Video This page intentionally left blank Firmware Version 1 0 3 6 GXV3240 User Guide Page 118 of 161 andstream Innovative IP Voice amp Video GS MARKET The GXV3240 supports extensive amount of 3rd party Android applications Users could install those applications from the built in GS Market If Google Play application is installed from GS market users could log in and download all kinds of applications there as well E IN download and install the apps from there for tools games and other applications Tap on the phone s menu or desktop to launch the GS Market Users could browse search VIEW APPS Open GS market and there are four different categories HOT APP GAME and TOOLS In the displayed applications tap on one of the application
82. ng on the contact for about 2 seconds until the checkbox shows up 3 Tap on the checkbox for the contacts to be selected bei indicates the contact is selected Firmware Version 1 0 3 6 GXV3240 User Guide Page 86 of 161 E en Innovative IP Voice amp Video Contacts 1 Selected d 4 contacts Amy o 4 1006 G Figure 67 GXV3240 Contacts Select Contacts ADD CONTACTS TO FAVORITES 1 Select the contact to be added as described in SELECT CONTACTS 2 Tap on and select Add to favourites Contacts 1 Selected P Add to favourites Edit Send to desktop Send Add to Blacklist Rm Figure 68 GXV3240 Contacts Contacts Options There are another 2 methods to add contacts to favorites Firmware Version 1 0 3 6 GXV3240 User Guide Page 87 of 161 andstream Innovative IP Voice amp Video e When adding or editing single contact tap on to add the contact to favorite or e Tapon to navigate to favorite category Then tap on to select the contacts to be added to favorites Edit Favourite Cont Daniel RE 1005 E D Emily AE 1004 R Figure 69 Add Contacts to Favorites EDIT CONTACTS 1 Select the contact as described in SELECT CONTACTS 2 Tap on to edit the contacts SEND CONTACTS TO DESKTOP SHORTCUT 1 Select the contact as described in SELECT CONTACTS 2 Tap on and select Send to desktop A shortcut for
83. ngs Or users could press menu button and select Wallpaper to set up the wallpaper for the desktop Users could select wallpaper from different categories Firmware Version 1 0 3 6 GXV3240 User Guide Page 34 of 161 tream e Gallery Open Gallery application and tap on the picture to preview Touch and drag the blue frame border to select the area of the picture Then tap on OK to set the selected area of the picture as wallpaper e Live Wallpapers Open a list of sample animated wallpapers built in with the GXV3240 Select the live wallpaper to preview and then tap on Set wallpaper e Wallpapers Open a list of sample wallpapers built in with the GXV3240 Select the picture to preview and then tap on Set wallpaper Choose wallpaper from Live Wallpapers Wallpapers Figure 13 GXV3240 Choose Wallpaper MANAGE RUNNING APPLICATIONS On the GXV3240 desktop press the Home button Ca for about 2 seconds or select Thread Manager after pressing Menu button S A Firmware Version 1 0 3 6 GXV3240 User Guide Page 35 of 161 ndstream Innovative IP Voice amp Video Recent apps Pal C 18 11 FTPServer settings 35 a Application Figure 14 GXV3240 Recent Applications Blacklist to Users could use the thread manager to do the following e Slide the running thread to the left or right to stop the application e Tap on icon O to delete all running threads e Tap on Application softkey to a
84. oad d 1005 Storage status E Account A oS ge 1004 yz Figure 71 GXV3240 Contacts Contact Options Firmware Version 1 0 3 6 GXV3240 User Guide Page 90 of 161 ream Innovative IP Voice amp Video Contacts Storage status Can store contacts up to 1000 entries 3 Occupied 4 Available 996 Figure 72 GXV3240 Contacts Storage Status ADD ACCOUNT TO SYNC UP CONTACTS On the GXV3240 users could add 3rd party application account e g Gmail Microsoft Lync Skype and etc so that the contacts there could be added to the GXV3240 To add 3rd party application account 1 Make sure the 3rd party application is installed successfully For example install Skype from GS market if you would like to add Skype account s contacts to the GXV3240 2 Open contacts 3 Tap on to bring up contacts options and select Account Firmware Version 1 0 3 6 GXV3240 User Guide Page 91 of 161 e melen Innovative IP Voice amp Video Sync Add account Auto sync app data sw E yumengl444 gmail com Goo q lp Figure 73 GXV3240 Contacts Options Account 4 An installation wizard will guide the user to set up the account to sync the contacts step by step Tap on Add account if there is no logged in account set up on the GXV3240 yet 5 The following figures describe adding a Google account for sync up purpose Tap on Google to add a Google account Add an account r L i Corporate Ema
85. oday 00 Bee plan See my manager Office ris Figure 92 View Calendar by Day CREATE EVENT 1 Tap on a date in the Calendar application to bring up the event list for that day 2 On the upper right tap on ER to create a new event Calendar FTP pa lt 3 12 37 Calendar pa GJ lt gt 12 20 SATURDAY March 1 2014 SSES eg o yumengl444 gmail com 4 zs Event name Location 02 JM Fri Mar 14 2014 A 02 00 A na Figure 93 Create Event CALENDAR OPTIONS In the Calendar application press MENU button C to bring up calendar options Users could refresh calendar search events and synchronize calendar with Google account by tapping on Settings Firmware Version 1 0 3 6 GXV3240 User Guide Page 111 of 161 ndstream Innovative IP Voice amp Video This page intentionally left blank Firmware Version 1 0 3 6 GXV3240 User Guide Page 112 of 161 FE se Innovative IP Voice amp Video EMAIL GXV3240 provides built in Email application for users to access personal or business Email account Tap on E to launch Email application SIGN IN EMAIL When launching the Email application for the first time a wizard will be provided for users to set up the Email account step by step Account setup You can set up email for most accounts in just a few steps Ema address Figure 94 Sign In Email 1 Enter the Email address and Password 2 Tap on Next for
86. on to delete the digit one by one e f users would like to cancel the transfer press button to go back to the previous talking screen AUTO ATTENDED TRANSFER The GXV3240 support auto attended transfer which provides users a fast and easy way to complete attended transfer Ces CEE to bring up the transfer screen 2 Select transfer mode as Attended by tapping on the mode selection bar see figure below 1 During the active call press TRANSFER button Firmware Version 1 0 3 6 GXV3240 User Guide Page 63 of 161 ream Innovative IP Voice amp Video Talking Ve 4 lt gt 16 40 Blind CR send Blind Attended Figure 42 Auto Attended Transfer 3 Enter the digits and then press the Send soft key on the right 4 When the GXV3240 hears the ringback tone the following screen will show Users could tap on Cancel to cancel the transfer or simply hang up the call to complete call transfer before answer Talking Prompt Cancel transferring or end the call to access attended transfer before answer Cancel Figure 43 Auto Attended Transfer Transferring 5 If the call is answered users could then simply hang up or press the Transfer soft key to complete the transfer Also before hanging up users can tap on Split in the following screen to separate the calls talking to the second established call while placing the first call on hold Firmware Version 1 0 3 6 GXV3
87. one 07 00 Weather Code USCA1 67 Figure 122 GXV3240 Location For example in the above figure the public IP address 67 110 250 152 is mapped to Yorba Linda in California USA The time zone is UTC 07 00 and the weather code is USA1267 DIAGNOSIS The GXV3240 provides a built in diagnosis application for users to troubleshoot hardware issues related Sel En to LCD keypad and touch screen LED as well as extension board connection Tap a on the phone s menu or desktop to launch Diagnosis application The following figure shows the diagnosis menu After selecting the option users could follow the diagnosis instruction to troubleshoot the device Firmware Version 1 0 3 6 GXV3240 User Guide Page 134 of 161 ndstream Innovative IP Voice amp Video LCD Diagnosis LCD Off Keypad Diagnosis Touch Screen Diagnosis LED Diagnosis RI F Fynanseinn Baard Diannnsic Figure 123 GXV3240 Diagnosis Firmware Version 1 0 3 6 GXV3240 User Guide Page 135 of 161 ndstream Innovative IP Voice amp Video This page intentionally left blank Firmware Version 1 0 3 6 GXV3240 User Guide Page 136 of 161 ndstream Innovative IP Voice amp Video CAMERA The GXV3240 has built in Camera to support taking pictures and recording videos Users can also use the camera during SIP video calls as well as video calls via 3rd party applications such as Microsoft Lync To access Camera to take pictures and videos tap
88. osoft Outlook Please check with your network administrators for the correct Email account settings for POP3 Account setup gmail com Use secure connection SSL Accept all SSL certificates Client certificate Kan Select Part 443 Mokhile Deviee ID Figure 98 Email Account Type EXCHANGE 4 If Next is selected in step 2 users will see the following default account settings Tap on Next again Firmware Version 1 0 3 6 GXV3240 User Guide Page 115 of 161 Corsen Innovative IP Voice amp Video Account settings Inbox checking frequency Every 15 minutes d Send email from this account by default Notify me when email arrives syne email from this account a nutomatically download attachments when connected to Wi Fi Figure 99 Email Account Settings 5 Setup Your name to be displayed on the outgoing messages and tap on Next again Users should be able to start using the Email account now EMAIL OPTIONS SEND EMAIL Tap on to compose and send an Email SEARCH EMAIL Tap on Q to search Email EMAIL FOLDERS Tap on to open up folders MULTIPLE EMAIL ACCOUNTS Users could also add more than one Email account on the GXV3240 To do this go to phone s Settings gt Accounts tap on Add account and select Email Anew Email account setup wizard will show up for Firmware Version 1 0 3 6 GXV3240 User Guide Page 116 of 161 andstream Innovative IP Voice a
89. owser Email Calendar Settings Diagnosis Move to Desktop Figure 8 Add Application Shortcut to the Desktop ADD WIDGET TO DESKTOP The GXV3240 provides widgets like account bar with different number of accounts supported clock calendar contacts Email MPK system setting shortcut weather and etc Users could conveniently add those widget to the desktop as preferred To add a widget 1 Tap on the Menu button and select Edit Widgets 2 Different widgets will be displayed on the bottom of the screen 3 Select and drag the widget to the desired spot to be placed on the desktop Please make sure there is enough space on the desktop Otherwise the widget won t be added Firmware Version 1 0 3 6 GXV3240 User Guide Page 31 of 161 andstream Innovative IP Voice amp Video EN EY AEN ME A BIE OO Settinc Systen Syster ZS Figure 9 Add Widget to the Desktop MANAGE DESKTOP ITEMS On the GXV3240 desktop users could tap on the desktop items to manage shortcuts and widgets The following operations can be done e Tap on the shortcut icon to open the application For example tap on FileManager icon to access file manager application e Tap on the widget to open and edit it For example tap on the analog clock on the desktop The clock settings will be brought up for users to set up timer stop watch or alarm Firmware Version 1 0 3 6 GXV3240 User Guide Page 32 of 161 ndstream Innovative IP Voice am
90. p Video TUE MAY 13 9 Figure 10 Open Clock Widget e Certain widgets such as Calendar Clock and Bookmark can be resized on the desktop To resize a widget touch and press the widget for about 2 seconds Then lift your finger from the screen This will bring up the blue frame as shown in Figure 11 Resize Digital Clock Widget Touch and drag the border of the frame to adjust the size Ga lt 17 02 e Fa Speed Dial je om Figure 11 Resize Digital Clock Widget e Move the shortcut widget To move a shortcut widget to a different spot on the desktop or to a different idle screen touch and press the item for about 2 seconds until a recycle bin icon shows up on the bottom of the screen Firmware Version 1 0 3 6 GXV3240 User Guide Page 33 of 161 andstream Innovative IP Voice amp Video Drag the item up down left right to the destination spot on the screen Lift your finger once done e Remove the shortcut widget To remove an item from the desktop touch and press the item for about 2 seconds A recycle bin icon will show up on the bottom of the screen Drag the item to the recycle bin to remove it Figure 12 Remove Clock Widget from Desktop A Note Removing operation only removes the shortcut of the application on the screen The application itself will not be uninstalled SET WALLPAPERS On the GXV3240 desktop touch and press on an empty spot for about 3 seconds to bring up wallpaper setti
91. pearance SCA to turn it on Shared Call Appear Shared Call Appearance SCA Enable Barge in Autofill CallPark Service Code Call Park Service Code Not configured Seize Line Timeout Secs 15 Figure 59 GXV3240 SCA Settings on LCD To configure SCA via web GUI go to Account page gt SIP Settings to fill out the options in the following figure Enable SCA Shared Call M Yes Appearance Enable Bargein M Yes Auto filling Pickup Feature Code W Yes Pickup Feature Code Line seize Timeout 15 Save Cancel Figure 60 GXV3240 SCA Settings on Web UI For more information about SCA configuration and function please refer to the link below http www grandstream com products gxp_series general documents gs_sca_guide pdf Firmware Version 1 0 3 6 GXV3240 User Guide Page 76 of 161 CALL FEATURES D en Innovative IP Voice amp Video The GXV3240 supports traditional and advanced telephony features including caller ID caller ID with caller Name call waiting call forward and etc Before using the following feature code please make sure Enable Call Features option is set to Yes under web GUI gt Account page gt Call Settings Table 8 GXV3240 Feature Code Use Preferred Codec per call 01 Dial 01 followed by the preferred codec code and the phone number The phone will try to use this codec during the call Codec code PCMU 7110 PCMA 7111 G726 32 72632 G722 72
92. ritt Figure 120 Call Recorder DOWNLOADS The Downloads application can be opened by tapping on the phone s menu or desktop The files such as PDF documents pictures downloaded from the browser will be stored in the internal storage and can be access from Downloads application Downloads Sorte Today www grandstream com 1 11MB 3 44 AM GXP2140_datasheet_english pdf Sort by size Figure 121 Downloads e Tap on the file to open it e Tap on the checkbox to select the file Then users could delete or share the file e Tap on Sort by size or Sort by date to sort the downloaded files Firmware Version 1 0 3 6 GXV3240 User Guide Page 133 of 161 D en Innovative IP Voice amp Video IP LOCATION The IP Location application provides users with a tool to resolve the public IP address to the location Tap on the phone s menu or desktop to launch the IP Location application In the IP Location application users could simply enter the public IP address and then tap on Search to view the result Based on the IP address provided the following information will be given Country Region City Latitude Longitude Time Zone and Weather Code This information is useful when configuring the phone to provide personalized settings based on user s location IP Location IP Address 67 110 250 152 Search Country US Region CALIFORNIA City YORBALINDA Latitude 33 888630 Longitude 117 813110 Timez
93. s e From Web GUI Log in GXV3240 web GUI and go to Account page gt Call Settings By default Call Forward feature is set to None The Call Forward feature options are gt Unconditional Forward All the incoming calls will be forwarded to the number set up in All To field Firmware Version 1 0 3 6 GXV3240 User Guide Page 72 of 161 D en Innovative IP Voice amp Video Call Forward Type All To Unconditional Ka 23455432 Figure 53 Call Forward Unconditional gt Time Based Forward All the incoming calls will be forwarded to the number as schedule in the time period During the setup time the call will be forwarded to the number in In Time Forward To field Other period the call will be forwarded to the number in Out Time Forward To field Call Forward Type Time Period In Time Forward To Out Time Forward To Time Based Te 9 00 17 00 1234567 1122331 Figure 54 Call Forward Time Based gt Call Forward on Busy Call Forward No Answer The incoming call will be forwarded when the GXV3240 is busy or no answer after certain interval Delayed Call Forward Wait Time s Call Forward Type Busy To No Answer TO No Answer Timeout ei Others e 1123456 3333452 20 Figure 55 Call Forward Busy No Answer MULTI PURPOSE KEYS The GXV3240 supports multi purpose keys MPK without extension board GXP2200EXT by downloading MPK app fro
94. s GXV3240 contacts e On the keypad press lt button e On the phone s idle screen or menu open Contacts app by tapping on icon ES e On the phone s idle screen or menu screen tap on icon on the bottom of the screen The following figure shows main page of Contacts on the GXV3240 Contacts Contacts Local Contacts LDAP Contacts BS Contacts Figure 61 GXV3240 Main Page of Contacts Tap the icon to access the main page of Contacts The LDAP Contacts includes the contacts in specific LDAP server and BS Contacts includes the BroadWorks Xsi Contacts They need to be configured with the remote LDAP server or BroadWorks server to enable these features Firmware Version 1 0 3 6 GXV3240 User Guide Page 81 of 161 andstream Innovative IP Voice amp Video LOCAL CONTACTS The local contacts can save up to 1000 entries Users can manage contacts by adding deleting and modifying single contacts downloading contacts from HTTP TFIP server importing contacts from external storage and exporting contacts to external storage Contacts 4 contacts O O Me ee ee ef el Figure 62 GXV3240 Local Contacts On the upper left of the Contacts screen users can tap on the icon to access three different categories in the contacts All contacts e Favorite Contacts e en Groups ADD SINGLE CONTACTS 1 Tap on ZS to access all contacts e 2 Tap on Es to bring up
95. s can also view update status and manually update the apps in GS Market To update apps open GS Market and tap on to access the installed apps User will see Update option for the app that has new version available Firmware Version 1 0 3 6 GXV3240 User Guide Page 120 of 161 andstream Innovative IP Voice amp Video GS Market DOWNLOAD INSTALLED Skype O Version 3 0 0 6181 Storage 14 53 M Update Uninstall Google Play Cer Version 3 9 17 Storage 5 35 M Uninstall hm Lyne 2013 Cer Version 5 1 0000 Storage 15 73M Uninstall Figure 103 GXV3240 GS Market Installed Applications UNINSTALL APPS 1 Open GS Market and tap on to access the installed apps 2 User will see Uninstall option for each app Tap on Unstall for the app you would like to unstall 3 A confirmation dialog will pop out Tap on OK to start uninstallation Uninstall app va 16 53 Be Lyne 2013 Do you want to uninstall this app Cancel Figure 104 GXV3240 GS Market Uninstall Applications Firmware Version 1 0 3 6 GXV3240 User Guide Page 121 of 161 ndstream Innovative IP Voice amp Video This page intentionally left blank Firmware Version 1 0 3 6 GXV3240 User Guide Page 122 of 161 ream Innovative IP Voice amp Video TOOLS FILE MANAGER File Manager is a tool that allows users to delete move copy paste send and rename files It helps users to access and manage files in
96. sers access to phone s call logs in different categories Call history can be accessed in the following two ways AS e Tap Or on phone s menu or idle screen if call history shortcut is created on the desktop e Tap G on the bottom of the idle screen or menu screen e GXV3240 supports local and BroadWorks Xsi call history The following figure shows main page of Call History on the GXV3240 Call History Call History KL Local CallHistory lt Er BS Calllog ts Figure 82 GXV3240 Main Page of Call History LOCAL CALL HISTORY Local CallHistory i Tap the icon to enter the local call history Firmware Version 1 0 3 6 GXV3240 User Guide Page 101 of 161 andstream Innovative IP Voice amp Video CallHistory 1 1 Soe g ij gt Dp amp Emily 16 57 ge SE 1004 1007 Duration 00 00 amp Daniel 16 56 e F te 1005 1007 Duration 00 03 gt H a LUUT oO VUUS ig amp Amy 16 56 3 LE 1006 1007 Duration 00 36 amp Raymond 16 51 GB SS 1007 1007 Duration 00 00 Figure 83 GXV3240 Call History There are four different categories in the call history Users could tap on the icon on the top menu to access the corresponding call logs A e All calls e Answered calls e Dialed calls e Missed calls DIAL OUT FROM CALL HISTORY Tap on one of the call history entry to call this number directly The phone will use the same account as the call log when dialing out CALL HI
97. t IP call will also use STUN e The phone needs to configure option User Random Port to No to accept direct IP calls e In GXV3240 Contacts if the phone number is IP address direct IP call can be made by dialing this contact ANSWER A CALL SINGLE INCOMING CALL e When the phone is in idle and there is an incoming audio call the phone will show the call screen as below Tap on Answer softkey to answer the call via speaker or pick up the handset the answer the call Ringing Kew 43 1702 1 call Add Call U Emily Answer Figure 29 Single Incoming Call Audio e When the phone is in idle and there is an incoming video call the phone will show the call screen as Firmware Version 1 0 3 6 GXV3240 User Guide Page 55 of 161 andstream Innovative IP Voice amp Video below To answer the call with audio only tap on Audio Answer to answer the call via speaker or pick up the handset To answer the call with both audio and video tap on Video Answer During video call the audio will switch to handset if picking up the handset Ringing Ke wp 451703 Ringing 1007 Audio Call 1 call Add Call Daniel EA fd 1005 Audio Answer Video Answer Figure 30 Single Incoming Call Video e f the phone set the Preview feature for the incoming call from Web Ul the phone will display one more key Preview when there is an incoming video call End users will preview the remote end
98. the shared line When there is an incoming call designated for the SCA group all of the members of the group will be notified of an incoming call and will be able to answer the call from the phone with the SCA extension registered All the users that belong to the same SCA group will be notified by visual indicator when a user seizes the line and places an outgoing call and all the users of this group will not be able to seize the line until the line goes back to an idle state or when the call is placed on hold with the exception of when multiple call appearances are enabled on the server side In the middle of the conversation there are two types of hold Public Hold and Private Hold When a member of the group places the call on public hold the other users of the SCA group will be notified of this by the yellow flashing button and they will be able to resume the call from their phone by pressing the line button However if this call is placed on private hold no other member of the SCA group will be able to resume that call To enable shared call appearance the user would need to register the shared line account on the phone In addition they would need to enable SCA and configure SCA options via LCD or web GUI Firmware Version 1 0 3 6 GXV3240 User Guide Page 75 of 161 ndstream Innovative IP Voice amp Video To configure SCA via LCD go to Settings gt Personalized Account and select one account first The tap on Shared Call Ap
99. this contact will be created on the idle screen for the users to access SHARE CONTACTS VIA BLUETOOTH Firmware Version 1 0 3 6 GXV3240 User Guide Page 88 of 161 andstream Innovative IP Voice amp Video 1 Select the contact as described in SELECT CONTACTS 2 Tap on and select Send Users will be able to send this contact to the connected Bluetooth device with the GXV3240 ADD CONTACTS TO BLACKLIST 1 Select the contact as described in SELECT CONTACTS 2 Tapon and select Add to Blacklist ADD GROUP an Open Contacts and tap on S to access group To add a new group tap on and select the existing contacts to the group New Group X Cancel Group name Ringtone None A Amy 1006 Daniel 1005 Figure 70 GXV3240 Contacts Add New Group A Note e Users could also select group for the contact when adding or editing the contact e Ringtone can be assigned in group as well as single contact If the group has ringtone set to Custom Firmware Version 1 0 3 6 GXV3240 User Guide Page 89 of 161 andstream Innovative IP Voice amp Video Ringtone this ring tone has the highest priority when there is a incoming call to the contact CONTACTS STORAGE STATUS The GXV3240 contacts support up to 1000 entries To check contact storage status tap on to bring up contacts options and select Storage Status Contacts x amp Import f Amy 4 1006 Export D Downl
100. ts gxv_series gxv3240 documents gxv3240 wifi guide pdf BLUETOOTH Bluetooth is a proprietary open wireless technology standard for exchanging data over short distances from fixed and mobile devices creating personal area networks with high levels of security The GXV3240 supports Bluetooth Class 2 version 4 0 EDR Users could use Bluetooth to transfer files share contact information with other Bluetooth portable devices use Bluetooth headset for making calls switch calls to the GXV3240 from mobile devices using Bluetooth hands free profile and listen to media music or other audio output from the GXV3240 To connect to a Bluetooth device turn on GXV3240 s Bluetooth radio first The first time when using a new Bluetooth device with the GXV3240 pair the device with GXV3240 so that both devices know how to connect securely to each other After that users could simply connect to a paired device Turn off Bluetooth if it s not used Firmware Version 1 0 3 6 GXV3240 User Guide Page 155 of 161 D en Innovative IP Voice amp Video Bluetooth related settings are under GXV3240 s Settings gt Wireless amp Network TURN ON OFF BLUETOOTH 1 Goto GXV3240 s Settings 2 Touch Wireless amp Network 3 Check or uncheck the option for Bluetooth ik A e Or users could open the top status bar gt System Settings and tap on Bluetooth icon to turn it on off CHANGE BLUETOOTH DEVICE NAME The GXV3240 uses GXV3240
101. up 6 way audio conference shared call appearance SCA bridged line appearance BLA virtual MPK downloadable phone book XML LDAP call waiting call history boss secretary virtual button flexible dial plan hot desking personalized music ringtones server redundancy amp fail over Skype Google Hangouts Microsoft Lync Web browser Adobe Flash Facebook Twitter Youtube news weather stock Internet Radio Pandora Last fm Yahoo Flickr Photobucket alarm clock Google calendar mobile phone data import export via Bluetooth etc API SDK available for advanced custom application development Allow various Android operating system 4 2 compliant applications to be developed downloaded and run in the embedded device with provisioning control Yes both handset and speakerphone support HD wide band audio Yes integrated stand with 2 adjustable angles Wall mountable Yes can power up to 4 GXP2200EXT modules which feature a 128x384 graphic LCD 20 quick dial BLF keys with dual color LED 2 navigation keys and less than 1 2W power consumption per unit Layer 2 QoS 802 1Q 802 1p and Layer 3 ToS DiffServ MPLS QoS User and administrator level passwords MDS and MD5S sess based authentication 256 bit AES encrypted configuration file TLS SRTP pending HTTPS 802 1x media access control English German Italian French Spanish Portuguese Russian Croatian Chinese Korean Japanese and more GXV3240 User Guide P
102. ure 111 Figure 112 Figure 113 Figure 114 Figure 115 Figure 116 Figure 117 Figure 118 Figure 119 Figure 120 Edit Entry from Blacklist Blacklist Settings GXV3240 Main Page of Call History GXV3240 Call History GXV3240 Call History Options GXV3240 Call History Details GXV3240 SMS Message View SMS Dialog Create New Message Sign In Calendar with Google Account View Calendar View Calendar by Month View Calendar by Day Create Event Sign In EMall sssrin rrine Select Email Account Type Email Account Type POP3 Email Account Type IMAP Email Account Type EXCHANGE Email Account Settings Multiple Email Accounts GXV3240 GS Market GXV3240 GS Market Downloaded Applications GXV3240 GS Market Installed Applications GXV3240 GS Market Uninstall Applications GXV3240 File Manager File Manager Root Directory Call Recorder Firmware Version 1 0 3 6 Pasle lt n ee eee ee GXV3240 File Manager File Manager Root Directory PASE PIG E A E GXV3240 File Manager Delete File s via File Manager Rename File aaneen vennen rennen FTP Server Start FTP Server Stop FTP Server Settings Normal Recorder Normal Recorder Start Recording Normal Recorder End Recording GXV3240 User Guide Goosen nnovative IP Voice amp Video EE 98 Page 9 of 161 Figure 121 Figure 122 Figure 123 Figure 124 Figure 125 Figure 126 Figure 127 Figure 128 Figure 129 Figure 130 Figure 131 Figure 132 Fi
103. urning Intervals A Subscribe Domestic News H RSS Feed http Figure 139 GXV3240 RSS News Settings WEATHER GXV3240 has a built in Weather widget that provides weather information includes humidity wind direction wind speed mph and temperature in unit as configured by the users ADD WEATHER WIDGET 1 On the GXV3240 idle screen press Settings button and select Edit Widgets 2 A list of widgets will show on the bottom of the screen Swipe left right to find the Weather widget 3 Touch and drag it to the idle screen Please make sure there is enough space on the idle screen to place the widget USE WEATHER WIDGET Te On the Weather widget tap on to refresh the weather information Users can also tap on the widget to access the settings Firmware Version 1 0 3 6 GXV3240 User Guide Page 149 of 161 Goosen la lt 5 19 06 LOS ANGELES 03 27 19 06 W Downloads pen H LS kh FTPServer Thu Fri Le fo Camera Figure 140 GXV3240 Weather WEATHER SETTINGS Tap on the weather widget to access settings Users will see four softkeys on the bottom of the screen Weather Forecast la Ga lt 5 19 07 LOS ANGELES em cloudy becoming a i Humidity 52 fine 1 LA Wind SW 3mph e a Share Add City Settings Figure 141 GXV3240 Weather Settings e Update Tap to refresh the weather information e Share Tap to share the weather information with
104. utomatically dialed out after 4 seconds timeout A Note e By default the No Key Entry Timeout is 4 seconds meaning if no key is pressed after starting Firmware Version 1 0 3 6 GXV3240 User Guide Page 51 of 161 D en Innovative IP Voice amp Video entering number the call will be automatically sent out after the timeout The timeout interval can be configured under web GUI gt Account gt Call Settings e GXV3240 allows users to press key as SEND key This behavior can be disabled via option Use as Dial Key under web GUI gt Account gt Call Settings e When the user enters the digit on the dial screen if there is digit matching call history or contacts name number the drop down list will show the numbers For example if John is saved in the contacts entering 5 JKL 6 MNO 4 GHI 6 MNO will show call log with 5646 as the first four digits as well as John s number Users could then directly select one of them from the list instead of entering all the digits REDIAL Users can dial out the last dialed number if there is dialed call log using the same SIP account making the call last time There are two ways to redial the last dialed number e When the phone is idle or off hook press SEND button to redial e When the phone is on hook press SEND button or button key is used as dial key DIAL A NUMBER VIA CONTACT Follow the steps below to dial a number via Contact 1 Access Contacts by tapping on
105. without answering the video call After previewing end user can tap Answer key to answer the video call or Reject key to reject it This feature should be supported by the SIP server Please contact service provider for more information Ringing t 5 19 23 Ringing 8003 Video Call 1 call Add Call William Xu 8005 R william Xu Audio Answer Preview CS Figure 31 Single Incoming Call Preview 1 Firmware Version 1 0 3 6 GXV3240 User Guide Page 56 of 161 andstream nnovative IP Voice amp Video William Xu 8005 Talking 8003 Answer Figure 32 Single Incoming Call Preview 2 MULTIPLE CALLS CALL WAITING 1 When there is another incoming call during active call users will hear a call waiting tone with the LCD displaying the caller name and ID for the incoming call In the right panel the account bar in green is the ringing line from Ben the account bar in black is the current active call with John 3165 is the callee account name Ringing t or 0 lt gt 16 09 Ringing 3165 Audio Call 2 calls Add Call Figure 33 Call Waiting Firmware Version 1 0 3 6 GXV3240 User Guide Page 57 of 161 ream 2 Similar to single incoming call if the incoming call is video call users can choose Audio Answer or Video Answer to answer the call 3 Once the new call is answered the current active call will be placed on hold If the new
106. xml file in correct format is downloadable from the HT TP TFTP server 2 Open Contacts 3 Tap on the upper right of the Contacts screen 4 Select Download to bring up the Download Contacts dialog Download Contacts va 04 06 X Cancel Save Download Now Delete the History Replace duplicate entries Download Mode http ud File encoding UTF 8 d Figure 66 GXV3240 Contacts Download Contacts 5 Fill in the necessary options and then tap on Download Now The GXV3240 will send out request to the configured HT TP TFTP server Firmware Version 1 0 3 6 GXV3240 User Guide Page 85 of 161 D en Innovative IP Voice amp Video SEARCH CONTACTS 1 Open Contacts 2 Select bod or to open the contact list where you would like to search 3 Tap on the upper right to bring up search dialog 4 Enter contact s name or number to search The search result will be automatically updated and displayed when entering the key words USE CONTACTS Once the contacts are added users could navigate in the contacts list on to make a call send message and manage the contacts further more MAKE A CALL TO CONTACTS Scroll up down to find the contact in the list and tap on to call this contact SEND SMS MESSAGE TO CONTACTS Scroll up down to find the contact in the list and tap on to call this contact SELECT CONTACTS 1 Scroll up down to find the contact in the list 2 Touching and pressi
107. y logs EDIT BLACKLIST Tap on E and users will see all the blacklist numbers ADD BLACKLIST 1 Tap on to start adding new entry to the blacklist The blacklist can be added manually add from contacts or added from call history Blacklist B amp Manually add Add from contacts Add from call history Figure 78 GXV3240 Blacklist Add Blacklist 2 The following figure shows manually adding number to blacklist Once Manually add option is Firmware Version 1 0 3 6 GXV3240 User Guide Page 96 of 161 ream nnovative IP Voice amp Video selected a window will be prompted for users to enter the phone number in the first field and name other note information in the second field optional Tap on Save to finish the adding operation Blacklist Add number to blacklist Enter phone number Note optional Cancel Figure 79 Manually Add Number to Blacklist EDIT BLACKLIST 1 In the blacklist touch and press the entry for about 2 seconds until checkbox displays 2 Tapon FA to edit the blacklist 3 Tap on OK once done Firmware Version 1 0 3 6 GXV3240 User Guide Page 97 of 161 tream Innovative IP Voice amp Video Blacklist VAN ROMAE 1 Options 4 Pd mt Amy 562333 Figure 80 Edit Entry from Blacklist DELETE BLACKLIST 1 In the blacklist touch and press the entry for about 2 seconds until checkbox displays 2 Tap on the checkbox for the entries to be selected and

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