LINE THERMAL PRINTER
Contents
1. High voltage error or Power switch operation error Macro execution wait 2 1 When the printer is printing 2 The ERROR LED may blink even in the execution of macro function 5 OTHER 5 1 External Views and Dimensions Unit mm I E 147 24 5 2 Printing Paper Use the print paper shown in the following table or the paper with equivalent quality Paper Type Product Name Recommended thermal TF50KS E2D from Nippon Paper PD150R PD160R from Ohji Paper PA220AG HP220A HP220AB 1 F230AA P220AB from Mitsubishi Paper Unit mm Printing surface TIO Paper width 83 1 Paper width 80 re gt gt Maximum print area 80 3 4 Maximum print area 72 4 65 85 uim 102 or less Paper width 60 H 3 Maximum print area 54 5 2 5 Paper width 58 H Maximum print area 52 5 Ste AN CAUTION Paper thickness um 65 75 75 85 Core inner diameter d mm 12 25 4 Core outer diameter D mm 18 32 DO NOT use the following type of paper roll Bi Paper with folds E Paper with bent corners E Paper pasted or glued to the B In wound paper roll print side in 5 3 Manual Setting of Memory Switch Memory switches can be set manually or by a command For manual setting refer to2. Connects to AC power cord Power connector DC power supply type Connects to the cable from AC adapter 13 2 2 Printer Cover Inside Paper feed roller Feeds paper as part of print mechanism Print thermal head Paper near end sensor Detects near paper end change position in accordance with the outer diameter of paper core Paper feed roller Auto cutter Auto cutter Cuts the paper with a command at the end of printing Cutting method is selectable between partial cut and full cut with a command Print thermal head Prints characters and or graphic data on thermal paper Paper end sensor Paper near end Stops printing when this sensor detects paper end 2 3 Other Built in Functions Paper end sensor Buzzer This printer has a built in buzzer It is operated in case of an error operation or by a command m gt See 4 6 Error Indication User memory Allows downloading of user defined characters and logo data in the nonvolatile memory This data remains stored even after the printer power is off For the registration method refer to Command Reference Manual in separate document To acquire the Command Reference Manual contact your Citizen Systems dealer Memory switch Setting of various kinds of functions can be stored in nonvolatile memory The functions are valid even if the printer power is turned off DE E 3 PREPARATION 3 1 Connecting the AC Power Co
3. 10 Label Black mark No marking Standard L Label M Black mark Body case color WH Cool white BK Black GR Dark Grey Character set AC cable E Europe U USA 1 4 Basic Specifications Item Specifications Model CT S2000 PA CT S2000 RS CT S2000DC PA CT S2000DC RS Print method Line thermal dot print method Print width 1 80 mm 640 dots 72 mm 576 dots 54 5 mm 436 dots 54 mm 432 dots Dot density 8 x 8 dots mm 203 dpi Print speed 220 mm s Fastest print density 100 1760 dot lines s Number of print columns 2 Number of print columns Dot configuration columns Dot aper width Font 83mm 80mm 60mm 58mm Font A 53 48 36 35 12 x 24 Font B 71 64 48 46 9x 24 Character size 4 Font C 80 Font A 1 50 x 3 00 mm Font B 1 13 x 3 00 mm Font C 1 00 x 2 00 mm 72 54 52 8 16 Character type Alphanumeric International PC437 PC850 852 857 858 860 863 864 865 866 WPC1252 Katakana Thai code 18 User memory 384 KB Capable of registering user defined characters and logos Types of bar code UPC A E JAN EAN 13 8 columns ITF CODE 39 CODE 128 CODABAR CODE 93 PDF417 OR Code Line spacing 4 23 mm 1 6 inch Paper roll Thermal paper roll 833 mm 80 mm 60 mm 58 7 mm xMaximum 102 mm Paper thickness 65 85 um Interfacing Serial RS 232C compliant Parallel IEEE 1284 comp
4. 192Kbytes SW10 5 NV Graphic 384Kbytes 0 byte 64Kbytes 128Kbytes 192Kbytes 256Kbytes 320Kbytes 384Kbytes In this printer Memory Switches 9 3 and 9 4 are not usable For USA version Manual Setting of Memory Switch Memory SW The memory switch can be selected changed or written by the combination of three actions pressing the FEED button pressing and holding the FEED button and opening or closing the printer cover 1 Entering memory switch setting mode Set paper to the printer and keep the printer cover open With the FEED button pressed and held turn the printer power on and then press the Memory SW 1 00000000 0 OFF state 1 ON state No indication for 0 1 with memory switch 7 through 10 Selecting memory switch When the FEED button is pressed short within 2 seconds printing occurs in the order of Memory SW1 Memory SW2 Memory SW3 dass Memory SW10 Save To Memory Memory SW1 repeatedly When the memory switch you want to change is reached press and hold the FEED button for more than 2 seconds Selecting each switch item 2 16 items are provided for setting in each switch By pressing and holding the FEED button long the printer goes to the next item and prints the current setting of the item Repeat pressing and holding till the item you want to change is reached OFF state ERROR LED OFF Power ON Info Valid
5. E When the paper is skewed and not extended straightforward from under the printer cover open the printer cover and adjust the paper correctly E When the cover is opened after paper setting be sure to pull the paper straightforward by several cm out of the printer and then close the cover E When closing the printer cover press on the center part of the cover to close it firmly E When setting paper be careful not to have your finger injured by the paper edge NwARNING When opening the printer cover DO NOT touch the print head or cutter blade Otherwise burning or injury of hand may result 4 2 Removing Jammed Paper 1 Turn the printer power off 2 Open the printer cover 3 Remove the jammed paper including any paper chips remaining Remove the paper roll set in the holder as well 4 Reinstall the paper roll and close the printer cover 5 Turn on the printer The auto cutter mechanism is initialized and the alarm is cleared Ah caution B if the cutter blade remains protruded with paper jammed press the FEED button If the cutter blade does not move back performe the above step 1 through 3 and then turn the printer on without a paper roll Contact your Citizen Systems dealer Be carefull not to have your hand injured by the cutter blade in the operation B The print head is hot immediately after printing DO NOT touch it with your hand DO NOT touch the heating element of the head with a bare hand or metal object e
6. establece la legislaci n prevista por la Directiva 2002 96 CE sobre residuos de aparatos el ctricos y electr nicos RAEE vigente nicamente en la Uni n Europea Se desiderate gettare via questo prodotto non mescolatelo ai rifiuti generici di casa Esiste un sistema di raccolta separato per i prodotti elettronici usati in conformit alla legislazione RAEE Direttiva 2002 96 CE valida solo all interno dell Unione Europea Deponeer dit product niet bij het gewone huishoudelijk afval wanneer u het wilt verwijderen Er bestaat ingevolge de WEEE richtlijn Richtlijn 2002 96 EG een speciaal wettelijk voorgeschreven verzamelsysteem voor gebruikte elektronische producten welk alleen geldt binnen de Europese Unie Hvis du vil skille dig af med dette produkt m du ikke smide det ud sammen med dit almindelige husholdningsaffald Der findes et separat indsamlingssystem for udtjente elektroniske produkter i overensstemmelse med lovgivningen under WEEE direktivet direktiv 2002 96 EC som kun er g ldende i den Europ iske Union Se quiser deitar fora este produto n o o misture com o lixo comum De acordo com a legisla o que decorre da Directiva REEE Res duos de Equipamentos El ctricos e Electr nicos 2002 96 CE existe um sistema de recolha separado para os equipamentos electr nicos fora de uso em vigor apenas na Uni o Europeia Je eli zamierzasz pozby sie tego produktu nie wyrzucaj go razem ze zwyk ymi domowymi odpadkami
7. 19 3 7 Adjusting the Paper Near end Sensor 1 Lightly push in the paper near end sensor unit 2 Move the paper near end sensor unit to the right and left while keeping to press it The sensor position is as shown below depending on the diameter of the roll paper used Roll paper diameter at the Outer core diameter of detection of near end roll paper used The PNE Sensor Memory SW2 8 is set to Invalid for USA version at the factory When the SW2 8 is changed to Valid the above Sensor Position 2 will be enabled Factory setting for other country version AN CAUTION E Paper remaining differs by the type of paper roll used B The external diameter of the paper roll is only for reference E When a paper end error is detected incorrectly during using a paper roll with a honey comb type core move the sensor position to the larger number Paper near end sensor unit 4 MAINTENANCE AND TROUBLESHOOTING 1 Lift the cover open button 2 Open the printer cover 3 Insert a paper roll with its print area facing down as shown in the figure and pull out the paper end straightforward by several cm out of the printer 4 Firmly close the printer cover until a click can be heard With the factory setting the paper is fed and cut automatically p See 5 3 Manual Setting of Memory Switch AN CAUTION E Always use the specified types of paper roll E Confirm that the paper roll is set correctly
8. Cover open button Power switch Operation panel Rear connector Front view Rear view Printer cover Paper is loaded under this cover Cover open button To refill or replace paper open the printer cover by lifting the cover open button Power switch This switch turns the printer power ON OFF 12 Operation Panel SS OWER Gel ERROI POWER LED FEED button ERROR LED POWER LED Illuminated when the printer power is on and off when the printer power is off May blink or light in a special mode or in case of failure e ERROR LED Illuminated or blinks when paper is empty or in case of failure The interval length of blinking represents the type of error FEED button Pressing this button once causes the paper to feed one line The longer the button is pressed the more paper is fed In case of auto cutter error press the FEED button after removing the cause of the error Ex See 4 6 Error Indication Interface connector Cash drawer Serial parallel etc kick out connector Power connector D EE DC power supply type Led S sees d AC inlet Interface board USB connector AC power type mounting screws Rear Connectors Interface connector Serial parallel etc Connects to the interface cable A DIP switch is provided on the serial interface board Cash drawer kick out connector Connects to the cable from the cash drawer AC inlet AC power type
9. ON state ERROR LED ON With memory switch 7 through 10 ERROR LED goes on only at the factory setting Changing the setting When the item you want to change is printed press the FEED button short The changed set value is printed When change of set value is repeated the original set value is recovered When you press the FEED button long the set value is accepted and then the printer goes to the next setting item Returning to the memory switch select mode When the setting of the desired content is completed open the printer cover and then close the printer cover This allows the printer to print the setting of the changed memory switch Saving the setting and exiting the memory switch setting mode Press the FEED button short to move to Save To Memory Then press and hold the FEED button The printer prints the content of new setting and exits the memory switch setting mode to return to the normal standby state Unless saving the setting is executed the changed setting cannot be enabled Initializing the memory switch When you want to return the memory switch setting to the initial state go to Save To Memory in the above procedure Here open the printer cover and press and hold the FEED button till buzzer sounds This allows the printer to return to the initial state All the memory switches settings are returned to the factory set values CITIZEN SYSTEMS JAPAN CO LTD http www citizen syste
10. Wedtug dyrektywy WEEE Dyrektywa 2002 96 EC obowiazujacej w Unii Europejskiej dla uzywanych produkt w elektronicznych nale y stosowa oddzielne sposoby utylizacji Declaration of Conformity This printer conforms to the following Standards Low Voltage Directive 73 23 EEC 93 68 EEC and the EMC Directive 89 336 EEC 92 31 EEC 93 68 EEC LVD EN60950 1 EMC EN55022 Class A EN61000 3 2 EN61000 3 3 EN55024 This declaration is applied only for 230V model IMPORTANT This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause interference to radio communications It has been tested and found to comply with the limits for a Class A computing device pursuant to Subpart J of Part 15 of FCC Rules which are designed to provide reasonable protection against such interference when operated in a commercial environment Operation of this equipment in a residential area is likely to cause interference in which case the user at his own expense will be required to take whatever measures may be necessary to correct the interference CAUTION Use shielded cable for this equipment Sicherheitshinweis Die Steckdose zum Anschlu dieses Druckers mu nahe dem Ger t angebracht und leicht zug nglich sein For Uses in Canada This Class A digital apparatus complies with Canadian ICES 003 This digital apparatus does not exceed
11. print session and unplug the printer from the supply outlet VE eq ua Rem m ma m m mad Ge E E mund mud mu EE ES EE NEN Se D DAILY MAINTENANCE Observe the following precautions for daily maintenance E When cleaning the printer always turn it off and unplug it from the supply outlet W Use a soft dry cloth for cleaning the surface of the printer case W For severe stains use a soft cloth slightly dampened with water E Never use organic cleaning solvent such as alcohol paint thinner trichloroethylene benzene or ketone Never use a chemically processed cleaning cloth W To remove paper dust use a soft brush AN CAUTION The thermal head is at a dangerously high temperature immediately after printing Allow it to cool off before launching maintenance work THE TABLE OF CONTENTS 1 GENERAL OUTUINE eene 9 Wed Ge 9 1 2 WIN PACKING 10 1 3 Model Classification 10 1 4 Basic Specifications sssrinin 11 2 EXPLANATION OF PRINTER 12 2 1 Printer Appearance 12 2 2 Printer Cover Inside cccccecssseceeceeneeeeeceeeeeeeeesseaaeeeeeseaeeeeesenees 14 2 3 Other Built in Functions nennen 14 3 PREPARATION nennen nnn nnn nennen nnn nnn nnns 15 3 1 Connecting the AC Power Cord eese 15 3 2 Connecting Interface Cables esses 16 3 3 Conne
12. the class A limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of the Canadian department of communications Pour L utilisateurs Canadiens Cet appareil num rique de la classe A est conforme la norme NMB 003 du Canada Cet appareil num rique ne d passe pas les limites de car gorie a pour les missions de bruit radio manant d appareils num riques tel que pr vu dans les r glements sur l interf rence radio du d partment Canadien des communications GENERAL PRECAUTIONS Before using this product be sure to read through this manual After having read this manual keep it in a safe readily accessible place for future reference The information contained herein is subject to change without prior notice Reproduction or transfer of part or all of this document in any means is prohibited without permission from Citizen Systems Note that Citizen Systems is not responsible for any operation results regardless of missing error or misprinting in this manual Note that Citizen Systems is not responsible for any trouble caused as a result of using options or consumables that are not specified in this manual Except explained elsewhere in this manual do not attempt to service disassemble or repair this product Note that Citizen Systems is not responsible for any damage attributable to incorrect operation handling or improper operating environments that are
13. the next page The function of each memory switch is shown in the following table The 89 factory setting Switch No Setting 0 OFF 1 ON Memory SW1 1 Power ON Info Not send SW1 2 Buffer Size 45 bytes SW1 3 Busy Condition Full SW1 4 Receive Error No Print SW1 5 CR mode LF SW1 6 Reserved SW1 7 DSR Signal SW1 8 Memory SW2 1 Init Signal Reserved Fixed SW2 2 Auto Cutter Valid SW2 3 Spool Print Valid SW2 4 Full Col Print WaitData SW2 5 Resume aft PE SW2 6 Reserved SW2 7 Reserved SW2 8 Memory SW3 1 PNE Sensor Resum Cttr Err Invalid Invalid SW3 2 Reserved SW3 3 Parallel 31 Pin Invalid SW3 4 Reserved SW3 5 Reserved SW3 6 Reserved SW3 7 CBM1000 Mode VEI SW3 8 Memory SW4 1 Resum Open Err Reserved Command SW4 2 Reserved SW4 3 Feed amp Cut at TOF SW4 4 Reserved SW4 5 Reserved SW4 6 Reserved SW4 7 Reserved SW4 8 Memory SW5 1 Partial only Buzzer Invalid SW5 2 Line Pitch 406 SW5 3 USB Mode Printer Class SW5 4 Reserved SW5 5 No use SW5 6 Fine Printing SW5 7 No use SW5 8 No use 26 witch No etting Default et Valu
14. the printer Bi Do not place a flower vase pot or cup containing water on the printer E Do not spill coffee soft drinks or any other liquid into the printer E Do not spray insecticide or any other chemical liquid over the printer Ametallic foreign object if accidentally dropped into the printer may cause printer failure fire or electric shock Should it occur immediately turn the printer off unplug it from the supply outlet and call your local Citizen Systems dealer Do not handle the printer in the following ways E Do not allow the printer to sustain strong impacts or hard jolts e g trampling dropping striking with a hard edge E Never attempt disassemble or modify the printer Neglecting to handle properly may result in printer failure overheating emission of smoke fire or electric shock B Install use or store the printer out of the reach of children Electric appliances could cause an unexpected injury or accident if they are handled or used improperly Keep the power cord and signal cables out of the reach of children Also children should not be allowed to gain access to any internal part of the printer The plastic bag the printer came in must be disposed of properly or kept away from children Wearing it over the head may lead to suffocation AN CAUTION Do not use the printer under the following conditions W A state subject to vibration or unstable state W A state with this
15. LINE THERMAL PRINTER MODEL CT S2000 CT S2000DC User s Manual CITIZEN SYSTEMS JAPAN CO LTD If you want to dispose this product do not mix with general household waste There is a separate collection systems for used electronics products in accordance with legislation under the WEEE Directive Directive 2002 96 EC and is effective only within European Union Wenn Sie dieses Produkt entsorgen wollen dann tun Sie dies bitte nicht zusammen mit dem Haushaltsm ll Es gibt im Rahmen der WEEE Direktive innerhalb der Europ ischen Union Direktive 2002 96 EC gesetzliche Bestimmungen f r separate Sammelsysteme f r gebrauchte elektronische Ger te und Produkte Si vous souhaitez vous d barrasser de cet appareil ne le mettez pas la poubelle avec vos ordures m nag res ll existe un syst me de r cup ration distinct pour les vieux appareils lectroniques conform ment la l gislation WEEE sur le recyclage des d chets des quipements lectriques et lectroniques Directive 2002 96 EC qui est uniquement valable dans les pays de l Union europ enne Les appareils et les machines lectriques et lectroniques contiennent souvent des mati res dangereuses pour l homme et l environnement si vous les utilisez et vous vous en d barrassez de fagon inappropri e Si desea deshacerse de este producto no lo mezcle con residuos dom sticos de car cter general Existe un sistema de recogida selectiva de aparatos electr nicos usados seg n
16. all received data in hexadecimal numbers If problems such as missing data data duplication etc should occur this function allows checking whether or not the printer is receiving data correctly Set paper to the printer and keep the printer cover open With the FEED button pressed and held turn the printer power on and then close the printer cover The printer prints HEX dump print mode followed by the received data printed in hexadecimal numbers and some characters AN CAUTION B The printer prints if there is no characters corresponding to data B During hexadecimal dump functions except some command will be disabled If print data DOES NOT cover a line press the FEED button to print the line When you press the FEED button three times consecutively or you turn the printer power off or the printer receives a reset signal from the interface the hexadecimal dump printing is terminated Print example HEX DUMP PRINT MODE 1B 21 00 1B 20 04 41 42 43 44 ABCD 45 46 47 48 49 4A 4B 4C 4D 4E EFGHIJKLMN 4F 50 OD OA 31 32 33 0 OA OB L234 4 6 Error Indication Paper end Paper empty is detected in two steps paper near end and paper end It causes the ERROR LED to light If paper end is detected refill the paper If the printer cover is open a paper end is detected Printer cover open During printing do not open the printer cover If you open the printer cover accidentally the ERROR LED blinks Check the pap
17. cting the Cash Drawer 17 3 4 Precautions in Installing the Printer 18 3 5 Partition for Paper Roll essen nnns 18 3 6 Setting DIP SWICK a uiii ceres 19 3 7 Adjusting the Paper Near end 20 4 MAINTENANCE AND TROUBLESHOOTING 21 4 1 Setting Replacing the Paper Roll 21 4 2 Removing Jammed iaa 21 43 Cleaning the Print Head erecto entere nne eae cus 22 4 4 Self Printing sssr 23 4 5 Hexadecimal Dump Printing ENEE 23 4 6 Error IMGICat On eegene E 24 5 ee 24 5 1 External Views and Dimensions eese 24 5 2 Printing Paper 25 5 3 Manual Setting of Memory Switch 26 1 GENERAL OUTLINE The CT S2000 CT S2000DC are thermal line printers designed for use with a broad array of terminal equipment including data POS and kitchen terminals With extensive features they can be used in a wide range of applications Ge Compact easy to use universal design Drop in Paper Roll mechanism facilitating easy paper handling and head cleaning Drip proof design High speed 220 mm s printing 0 Versatile Roll Capacity with ability to use 83 mm 80 mm 60 mm and 58 mm wide paper rolls Can use pa
18. er pull the paper straightforward by several cm out of the printer and then close the printer cover Printing resumes automatically Sending a command to resume printing may be required depending on the memory switch setting 0 Cutter lock If the cutter blade stops operating due to paper jam or the like the ERROR LED blinks Remove the cause of the trouble and press the FEED button If the blade still does not move and the cover cannot be opened contact your Citizen Systems dealer Thermal head overheat When you print dense characters or dark image the head temperature rises If the head temperature exceeds a specified level the printer stops printing operation and waits till the head temperature is lowered During waiting the ERROR LED blinks When the head temperature is lowered printing resumes automatically Power switch operation error If you turn power on again just after powering off an error may occur Before turning power on again wait till POWER LED goes off completely after powering off Lighting and blinking status of each error including the above is shown below Status POWER LED ERROR LED Buzzer Paper end Paper near end Cover open error Cover open error 1 Cutter lock error Head overheat error Motor overheat error Memory check error Low voltage error
19. es Memory SW7 1 Baud Rate 19200 bps 9600 bps 1200 bps 2400 bps 4800 bps 9600 bps 19200 bps 38400 bps 57600 bps 115200 bps SW7 2 Data Length 8bits 7bits 8bits SW7 3 Stop Bit 1bit 1bit 2bits SW7 4 Parity NONE NONE EVEN ODD SW7 5 Flow Control DTR DSR DTR DSR XON XOFF SW7 6 DMA Control Valid Valid Invalid SW7 7 VCom Protocol PC Setting PC Setting DTR DSR XON XOFF Memory SW8 1 Print Width 576 dots 360 dots 384 dots 420 dots 432 dots 436 dots 512 dots 576 dots 640 dots SW8 2 Paper Type 1 Color Normal 1 Color Normal 2 Color Normal e oem Y Memory SW9 1 Code Page PC437 Katakana PC850 858 PC860 PC863 PC865 PC852 PC866 PC857 WPC1252 PC864 Thai Code 18 Memory SW9 2 International Character USA France Germany England Denmark Sweden Italy Spain Japan Norway Denmark 2 Spain 2 Latin America Korea Croatia China Memory SW9 3 Kanji ON OFF SW9 4 Memory SW10 1 JIS Shift JIS Print Density 100 JIS Shift JIS 70 75 80 85 90 95 100 105 110 115 120 125 130 135 140 SW10 2 Print Speed Level 9 Level 1 Level 2 Level 3 Level 4 Level 5 Level 6 Level 7 Level 8 Level 9 SW10 3 ACK Timing Before Busy Before Busy Same Period After Busy SW10 4 NV User 192Kbytes 1Kbytes 64Kbytes 128Kbytes
20. fy the power cord unnecessarily W Do not lay the power cord in the neighbor of a heating device Neglecting these cautions may cause wires or insulation to break which could result in leakage electric shock or printer failure If the power cord sustains damage contact your Citizen Systems dealer E Do not leave things around the supply outlet E Supply power to the printer from a convenient wall outlet readily accessible in an emergency The printer may not be immediately shut down in an emergency W Insert the power plug fully into the outlet E f the printer will not be used for a long time leave it disconnected from its supply outlet W Hold the plug and connector when plugging or unplugging the power cord or signal cable after turning off the printer and the appliance connected to it AN CAUTION Caution label is attached on the position shown in the following figure Carefully read the precautions in handling before using the printer THIS LABEL INDICATES THE RISK OF ANY INJURY DUE TO HIGHTEMPERATURE OFTHE PRINT HEAD Do not transport this printer with the paper roll inside Printer failure or breakage may occur To prevent possible malfunction or failure observe the following Bi Avoid operating the printer without paper properly loaded E Avoid the use of paper not complying with specifications May result in poor print quality B Avoid using torn pieces of paper or spliced with plast
21. g rod If lightning strikes a large surge of current may cause fire or shock Utility water pipes Plastic water pipes should not be used for grounding Those approved by a Waterworks Department may be used B Before connecting or disconnecting the grounding lead to or from the printer always unplug it from supply outlet PRECAUTIONS IN HANDLING THE PRINTER A WARNING Please observe the following precautions for power source and power cord E Do not plug or unplug the power cord with a wet hand W Use the printer only at the specified supply voltage and frequency W Use only the specified AC adapter with the printer W Check to make sure that the supply outlet from which the printer is powered has a sufficient capacity E Do not supply the printer from a power strip or current tap shared with other appliances W Do not plug the power cord into a supply outlet with dust or debris left on its plug E Do not use a deformed or damaged power cord W Do not move the printer while the printer power is on Neglecting to handle properly may result in printer failure emission of smoke fire or electric shock An overload may cause the power cord to overheat or fire or the circuit breaker to trip W Do not allow anything to rest on the power cord Do not place the printer where the power cord will be trampled on E Do not use or carry the printer with its power cord bent twisted or pulled E Do not attempt to modi
22. ic adhesive tapes E Avoid forcibly pulling already loaded paper by hand E Avoid wedging the paper into the printer May jam paper To release refer to Removing Jammed Paper in this manual B Avoid using a sharp pointed device to operate panel keys E Be sure to firmly insert the cable plug into its mating socket Across connection may damage the printer s internal electronics or the host system s hardware B Only use the printer with devices that have designated solenoid specifications for the cash drawer interface connector Neglecting this caution may result in malfunction or failure AN CAUTION To prevent injury and printer failures from worsening observe the following W Do not touch the printing surface of the thermal head W Do not touch any of the moving parts e g paper cutter gears active electrical parts while the printer is working E In case of trouble do not attempt to repair the printer Ask Citizen Systems service for repair W Be careful that the printer cover does not entrap your hands or fingers W Be careful with sharp edges on the printer Do not allow them to injure you or damage property May result in electric shock burn or injury mE If the printer emits smoke odd smell or unusual noise while printing immediately abort the current
23. ither 324 4 3 Cleaning the Print Head 1 Turn the printer power off 2 Open the printer cover 3 Wait several minutes Wipe off any debris on the heating element of the head using a cotton swab soaked in ethyl alcohol AN CAUTION The print head is hot immediately after printing DO NOT touch it with your hand DO NOT touch the heating element of the head with a bare hand or metal object either 4 4 Self printing Insert paper into the printer With the FEED button pressed and held turn the printer power on keep the FEED button held for about 1 second and then release the FEED button The printer starts self printing The printer prints model name version DIP switch setting memory switch setting and built in fonts CT S2000 Series ROM VERSION ROM DATE S Baud rate 19200 bps Data bit 8 bits Parity None Handshaking DTR DSR Buffer Size 4K Bytes Dip switches DS1 12345578 ON O 0000 nn Firmware version ae Interface Serial Interface condition Only serial interface model Buffer size DIP switch setting Only serial interface model J Serial communication D gt Print thermal head Memory ON OFF ON OFF ON OFF ON OFF 1 switches 51 23456 00000 sw2 23456 SW3 514 switch setting 4 5 Hexadecimal Dump Printing This function is to print
24. ition is set to 80 mm wide roll paper position 1 Confirm that the power switch is OFF 2 Open the printer cover 3 Set the partition to each to the slot which meets the width of the paper roll used When using the 83 mm wide paper roll remove the partition 4 Change the setting of paper width by reffering to the section 5 2 Manual Setting of Memory Switch Partition caution When setting the partition to the slot for 58 mm or 60 mm paper roll be sure not to set it slanted 18 3 6 Setting DIP Switch The DIP switch is present on the serial interface board Remove the board fixing screws take out the interface board and then set the DIP switch The function of each switch is as shown below DIP switch Interface board mounting screws AN CAUTION When setting the DIP switch DO NOT remove screws other than those for mounting the serial interface board S Initial Switch No Function Settings Communication condition DIP switch setting Memory switch setting method setting Hand shake XON XOFF DTR DSR Bit length 7 bits 8 bits Parity check With parity None Parity selection Even parity Odd parity Baud rate selection See Table below INIT Reset Invalid Selecting baud rate Switch No Baud Rate bps 1200 38400 57600 and 115200 bps can also be selected by a command etc
25. lent Function DRSW Drawer switch input VDR Drawer drive power supply DRAWER 2 Drawer 2 drive signal GND Common ground on circuits 2 Driving current Approx 1A max shall not exceed 510 ms 3 DRSW signal Signal levels L 0 to 0 5 V 3to5V 3 DRSW signal DRSW signal status can be tested with the DLE EOT GS a or GS r command or at pin 34 on the parallel interface port 10 4 Drive Circuit printer side 21012 ei 3 VDR 9 Al mo 6 hi 7r caution B No output is produced while printing E The cash drawers 1 and 2 cannot be driven simultaneously W A solenoid used for the cash drawer should be of 24 Q or more The output current should be kept at 1A or less otherwise breakdown or burning could occur 17 3 4 Precautions in Installing the Printer The printer must only be operated horizontally Do not operate vertically or install on a wall Q Horizontal position Vertical position AN CAUTION DO NOT use the printer under the following conditions W A state subject to vibration or unstable state W A state with this product slanted Otherwise dropping may cause injury Poor print quality may occur W A state where this product is installed vertically or sidelong e Malfunction failure or electric shock may result 3 5 Partition for Paper Roll At the time of shipment this part
26. liant USB Cash drawer interface 2 cash drawers are supported Input buffer 4k bytes 45 bytes Supply voltage DC 24 V 7 Power consumption Approx 70W in normal printing AC adapter Rated input AC 100 to 240 V 50 60 Hz 150 VA Rated output DC 24 V 2A Model 35AD1 for CT S2000 Model 35AD2 for CT S2000DC Weight CT S2000 Approx 2 kg CT S2000DC Approx 1 8 kg Outside dimensions 147 W x 207 D x 147 H mm Operating temperature and humidity 5 to 45 C 10 to 9096 RH No condensation Storage temperature and humidity 20 to 60 C 10 to 9096 RH No condensation Reliability Print head life 150 km 2 x 10 pulses At normal temperature humidity with recommended paper used Auto cutter life 2 million cuts At normal temperature humidity with recommended paper used Safety standard UL C UL FCC Class A T V GS CE Marking 11 Notes 1 When paper width is 83 80 60 58 mm 2 The number of printable columns is selectable with a Memory Switch The number of columns in this table refers to typical model Printer varies partly in the number of columns depending on printer specifications 3 This rating is obtained by the use of specified AC adapter 35AD1 or 35AD2 4 As each character size includes the space inside the character font actual character looks smaller 2 EXPLANATION OF PRINTER PARTS Printer cover
27. ms co jp 6 1 12 Tanashi cho Nishi Tokyo shi Tokyo 188 8511 Japan Tel 81 0 42 468 4608 Fax 81 0 42 468 4997 TA74902 10F 1 10E 0804 Printed in Japan
28. not specified in this manual Data is basically for temporary use and not stored for an extended period of time or permanently Please note that Citizen Systems is not responsible for damage or lost profit resulting from the loss of data caused by accidents repairs tests or other occurrence If you find loss of information error or uncertain matter please contact your Citizen Systems dealer If you find any disordered or missing page s contact your Citizen Systems dealer for replacement CITIZEN is a registered trade mark of Citizen Holdings Co Japan CITIZEN es una marca registrada de Citizen Holdings Co Jap n Company names and product names in this manual are trademarks or registered trademarks of relevant companies Copyright 2008 by CITIZEN SYSTEMS JAPAN CO LTD Le E SAFETY PRECAUTIONS aa WHICH SHOULD BE STRICTLY OBSERVED Before using this product for the first time carefully read these SAFETY PRECAUTIONS Improper handling may result in accidents fire electric shock or injury In order to prevent injury to operators third parties or damage to property special warning symbols are used in the User s Manual to indicate important items to be strictly observed After having read this Manual keep it in a safe readily accessible place for future reference Some of the descriptions contained in this manual may not be relevant to some printer models The following describes the degree of ha
29. or falling 15 3 2 Connecting Interface Cables Confirm that the power switch is OFF and connect the interface cable Orient the interface cable terminal correctly and insert it into the interface connector Serial Interface Parallel Interface USB Interface AN CAUTION E When disconnecting the cable always hold the connector W Be careful not to insert the USB interface cable into the cash drawer kick out connector For serial interface cable use the one with the following connection 25 pin 25 pin cable 9 pin 25 pin cable PC Printer PC Printer caution Avoid locating the interface cable in places which may cause tripping or falling 16 3 3 Connecting the Cash Drawer 1 Confirm that the power switch is OFF 2 Confirm the top and bottom of the cash drawer cable connector and insert it into the cash drawer kick out connector at the back of the printer 3 Screw the cash drawer s ground wire to the body of the printer Cash drawer kick out connector A CAUTION Cash drawer cable connector DO NOT connect any other device than the specified cash drawer to the cash drawer kick out connector DO NOT connect a telephone line either 1 Connector Pin Configuration 2 Electrical characteristics 1 Driving voltage 24 VDC Connector used TM5RJ3 66 Hirose FG Frame Ground or equivalent DRAWER 1 Drawer 1 drive signal Applicable connector TM3P 66P Hirose or equiva
30. per roll with a maximum of 102 mm diameter Equipped with USB interface as standard Replaceable interface board High speed parallel interface Parallel interface model Built in cash drawer interface Auto cutter mechanism provided as a standard User customization such as memory switch setting are available Page mode Now you can arrange pages freely Registration of user defined characters and logos into flash memory Barcode amp 2D Barcode printing is supported 2 color printing is supported When specified paper is used Error indication is available with LED or buzzer 1 2 Unpacking When unpacking the printer confirm that the following are provided Printer AC adapter Option only for CT S2000DC 1 1 power cord Option only for CT S2000DC 1 Sample paper roll User s manual This manual AC power cord CT S2000 AC power type User s manual This manual 1 roll 1 P Sample paper roll Z Ce Option Option CT S2000DC DC power supply type 1 3 Model Classification AC power cord P User s manual Sample paper roll This manual The printer models are classified by the following designation method CT S2000 RS E BK Power ine l No marking AC power type built in power supply DC DC power supply type Interface PA IEEE1284 amp USB RS RS 232C amp USB UB USB only Option
31. product slanted Otherwise dropping may cause injury Poor print quality may occur W A state where the printer ventilation holes are obstructed by a nearby wall or other equipment W A state where any object is placed on the printer W A state where the printer is covered or wrapped by a cloth or bed clothing Be careful about internal heat buildup which could cause fire and deform the case E Avoid using the printer near a radio or TV set or from supplying it from the same outlet as these appliances W Avoid using the printer interconnected with a cable or cord that has E N no protection against noise For interconnections use shielded or a ALK twisted pair of cables and ferrite cores or other anti noise devices E Avoid using the printer with a device that is a strong source of noise The printer may have an adverse effect on nearby radio or TV transmissions There may also be cases when nearby electrical appliances adversely influence the printer causing data errors or malfunction W A state where this product is installed vertically or sidelong Malfunction failure or electric shock may result B Use the printer with its grounding post connected to a convenient grounding facility If leakage occurs electric shock may result B Do not connect the printer s grounding post onto of the following facilities Utility gas piping A gas explosion could result Telephone line ground Lightnin
32. rd 1 Turn off the printer power 2 For AC power type with built in power supply connect the AC power cord to the AC inlet at the back of the printer and plug the AC power cord into the wall outlet For DC power type connect the AC adapter cable connector to the power connector at the back of the printer with its flat surface facing interface connector side Then connect the AC power cord to the AC inlet of the AC adapter and then plug the AC power cord to the wall outlet Power connector Cable connector AC inlet Flat side AC inlet gt A QP pe AC adapter Rea I AC power cord AC power cord AC power type DC power supply type built in power supply AN CAUTION E Use only the specified AC adapter with the printer E When disconnecting cable DO NOT pull out by the cable Always hold the plug E Always keep the AC power supply away from other noise generating equipment E DO NOT pull the AC power cord Otherwise fire electric shock or power disconnection may result E If lightning is approaching unplug the AC power cord from the wall outlet Otherwise fire or electric shock may result E Keep the power cord away from heat generating appliances Otherwise the shield of power cord may be fused resulting in a fire or electric shock E f the printer will not be used for a long time leave it disconnected from its supply outlet E Avoid locating the AC power cord in places which may cause tripping
33. zard and damage that could occur if the printer is improperly operated by ignoring the instructions indicated by the warning symbols Z warnine Neglecting precautions indicated by this symbol may result in fatal or serious injury caution Neglecting precautions indicated by this symbol may result in injury or damage to properties This symbol is used to alert your attention to important items This symbol is used to alert you to the danger of electric shock or electrostatic damage This symbol denotes a request to unplug the printer from the wall outlet This symbol is used to indicate useful information such as procedures instructions or the like This symbol is used to indicate prohibited actions QCOAPRPE PRECAUTIONS ON PRINTER INSTALLATION AN WARNING E Do not use or store this product in a place where it will be exposed to Flames or moist air Direct sunlight Hot airflow or radiation from a heating device Salty air or corrosive gases ventilated atmosphere Chemical reactions in a laboratory Airborne oil steel particles or dust Static electricity or strong magnetic field Neglecting these warnings may result in printer failure overheating emission of smoke fire or electric shock E Do not drop any foreign object nor spill liquid into the printer Do not place any object on the printer either E Do not drop any metallic object such as paper clip pin or screw into
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