PRO Q Installation and User`s Manual
Contents
1. PRO Q Installation and User s Manual Table of Content pl MOUNT 3 1 1 Safety Ee GE 4 1 1 1 SAFETY CONSIDERATIONS se 4 112 CONSIDERATIONS DE SECURIT E tracnsiscssesvssscesasncaseatniseceasiseacuaciesssersasautsradarananndt 5 1 1 3 SAFTY BERUCKSICHTIGUNGEN nana nccanncanns 6 1 1 4 CONSIDERACIONES DE GEGURIDAI 7 12 System Ten 8 13 Technical SUP vaere 8 H RO Q EH 9 Bes cs Le el e kerk 9 with generation 2 drive trays 2 GE EE EEE SEE NE See 9 JOE EEE EE EEE EE en 10 3 1 Removing the Disk Retainer NENNEN 10 3 2 Disk Enclosure amp Disk Module 10 a 33 Front back ANG Ee Eet 11 Installation and User s Manual Installation cc cr 12 4 1 Disk Module Installation cocoococcnoccconocooconcnnoncnnnnnnnnononcnnonnnnnnononannnnonannnonananos 12 4 2 Host Bus Extender Card desktop nnn0ssnnneessonerrortrrrrsrttrreresrrrrrrrrttrerresrrrrrreresrrrenne 13 4 2 1 Switch Settings HBE usage Only ENEE EEN 14 42 2 ABE egen E te E 15 4 2 3 HBE Cable Connection cccccoccncccccnccccccnnnnonocononnnnononnnnnononncnnnnnnnnnonnnnnnnnnnnnneninnnnnnos 16 424 Mac Connection WEE 16 4 2 5 Windows PC Connection cccccooccnccoccncccnnnnncnnoncnnnonnnnnonnnnnnononnnnonnnnnnnnnnnnnnonanennnnnnnnoss 17 4 3 ExpressCard Adapter POP Laureate a 17 4 4 Driver Installation oooocccconcncocnnnccnnnccncnnoncncnncnnonannnnnnnonnnrnnnnnnnnnnrrnronrnnnnrnnnnrnncnnnnonnns 18 4 4 1 Mac Pro2. fa 2 0 Raid Console admin M O Gr fa gt e O ntup 0 0 0 0 81 O FQ Google SAA 19 Raid Console admin Apple 84 Amazon eBay Yahoo News 821 w Quick Function RaidSet Functions Create Raid Set Delete Raid set r Expand Raid Set Activate Raid Set Create Hot Spare Delete Hot Spare Rescue Raid Set Select The Raid Set To Delete Select Raid Set Name Member Disks Capacity Raid Set 00 8 2560 0GB Y Confirm The Operation VolumeSet In This RaidSet Will Also Be Deleted Submit Reset y SV olumeSet Functions Physical Drives System Controls Information Page 26 DI PRO Q Installation and User s Manual 5 2 2 Create a RAID Set AN No need to wait for hours of format simply select the No Init option in the Volume Initialization Mode field AN For Windows XP 32 bit with larger than 2TB RAID read next section From the RAID Console GUI On the left side menu bar click on e Click on Quick Function gt Quick Create e Change the Select Raid Level as desire e Change Greater Two TB Volume Support Set to 64bit LBA Windows XP 32 bit Set to No e Volume Initialization Mode Change to No Init e Check Confirm the Operation e Click Submit nnn Raid Console admin ad ki CG sh A http localhost 81 O FIQ Googl EA Apple 95 vy Amazon eBay Yahoo News 605 y Dulce Dulce Systems 0 GRaidSet Functi
3. Typical Apple Mac Pro Windows PC and Power Mac A Y d o JREGRRREGE L H e i r fy PT Page 15 PRO Q Installation and User s Manual 4 2 3 HBE Cable Connection The HBE PCI e x8 cable carries 8 lanes of the PCI e interface The green tab is up in this orientation To remove pull the tab to unlock the latches and then pull the metal body to remove the connector e E i x gt Switches to left green Tab on top 4 2 4 Mac Connection p ATR LG Fs JE Mac Pro or Power Mac po f Uplink I D Port x8 Page 16 DI PRO Q Installation and User s Manual PRO Q Installation and User s Manual 4 2 5 Windows PC Connection 4 4 Driver Installation R 4 4 1 Mac Pro Expansion Slot Utility settings GS Typical Windows PC This section applies exclusively to the Apple Mac Pro produced in Uplink 2006 and 2007 Skip this section for Mac Pros from Early 2008 and Port x8 later as well as all other computers e Ka The Mac Pro Intel Xeon based will detect changes in the PCI e slot W configuration it will automatically launch the Expansion Slot Utility Geer aran where you can make performance adjustments
4. Q Y DEVICES E G Macintosh HD e Gi 10 4 11 metaSAN MTTP en G 10 5 4 FCP604 D Disk 4 10 5 5 Xsan 2 F i i 3 10 5 5 Xsan FCP y 10 5 4 Xsan FCP l l macpro_install_mraid powermac_install_mraid Dulce RAID Dulce Raid Console Install Read Me rtf A Y SHARED e A items 37 6 OG available After driver installation reboot the computer and the PRO Q icon will appear on the desktop Your new storage is now ready to go to work Fri 11 32AM Q g E d D Macintosh HD E Pre configured for Mac OS X mE 2 Dulce RAID You may proceed to the RAID Console section if you wish to change the configuration or just to learn about the RAID Console PT Page 19 PRO Q Installation and User s Manual 4 4 3 Windows XP 2000 Driver Installation Spy After boot Windows will detect the RAID Controller and launch the Found New Hardware Wizard click Cancel to dismiss the wizard Download the latest driver and utility appropriate for your version of Windows Download Eromi www dulcesystems com download Unzip the downloaded folders and place the content on the desktop Launch the Hardware Update Wizard can be found at Start gt Control Panel gt System gt Hardware lt Device manager Expand Other Devices right click RAID Controller click Update Driver click Yes then Next Select Install from a list
5. Advanced click Next Browse to the unzip folder and follow the instructions on screen 4 4 4 Windows Vista Driver Installation For the latest Windows Vista driver please visit our web site and f download the most up today driver Download Erom www dulcesystems com download Unzip the downloaded folder and place the content on the desktop Launch Device Manager can be found at Start gt Control Panel gt Systems and Maintenance gt System Expand Storage Controllers from the list point to and right click on RAID Controller Select Update Driver Software Browse to the unzipped download folder to install the driver Successful installation will show SCSIPORT SATA RAID Host Adapter Page 20 DI I PRO Q Installation and User s Manual 4 5 RAID Console Installation 4 5 1 Apple Mac RAID Console Installation The RAID Console is automatically installed during the driver installation process No additional steps are required to install the RAID Console You may proceed directly to the RAID Console Operation section A 7 4 5 2 Windows PC RAID Console Installation y Download the latest RAID Console utility A oy Download Pon www dulcesystems com download Unzip and run the setup exe to install the RAID Console utility 4 6 E mail notification Setting up an e mail event notification is easy using the built in SMTP mail configuration option For the latest up to day procedure
6. Expansion Slot Utility settings 2 0 0 0 cecccce cee eeeeeeeeeeeeeeeeeessaeseeeeeees 18 4 4 2 Mac Driver Installatnon 19 4 4 3 Windows XP 2000 Driver Installation oooccccococcnccooncnccconcnncnoncnnononcnncnnanenos 20 4 4 4 Windows Vista Driver lnstallaton 20 4 5 RAID Console Installation drssdeknansknnener 21 4 5 1 Apple Mac RAID Console Installation coooccccccnnnnonconnnononccnnnoononcnnonnnnos 21 4 5 2 Windows PC RAID Console Installation cocoonccccocccnccccnnnnononnnnnnnncncnnononnnos 21 40 Emal NOUMCAU ON EN EE 21 5 RAID Console Operations ooocccnccoccconoccnnncconnncncnnononononennonnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnrnnnnnnnnnns 22 5 1 Stat RAID Console GU EE 22 5 1 1 Start Apple Mac RAID Console GU 22 5 1 2 Start Windows PC RAID Console GU 24 5 2 Change RAID Mode Deleting Creating ooccccccoocccccnccnonccnnnonnnnccnonononancnnnnnnnnananenos 26 5 2 1 Delete the RAID SE as 26 5 2 2 Create a RAID SE Leed 27 5 2 3 Create gt 2TB RAID Set for Windows XP Zb 28 6 Alarm Conditions Degraded RAID Gei 30 6 1 Replacing a Disk Module room mn eeneg 31 7 Formatng ANG le Le e EEN ER Pile Apple OS X Formatting EE 32 PAT Erase anexsting Ke Tu d e TEEN ER 7 1 2 Create a new partition coooocccoccnnncccconnnnccnnnnnnnnnnnonnnnnnnonnnonnnnancnnononnnnnnnnanennnnans 33 7 2 Windows XP Vista Forma tting uuxukumenimmeru
7. Management File Action View Help e gt Dura Ideal for l Event Viewer a Shared Folders Local Users and Groups Reliability and Performe dh Device Manager PT Page 35 D Striping parity drive Striping the parity across all drives Striping with two dedicated parity drives Just a Bunch of disks A drive is set aside as an online hot spare Highest performance drive used for parity Efficient drive redundancy parity distributed to all drives Double drive redundancy 2 drives used for parity Each drive can be accessed individually from operating system Automatic rebuild of a failed drive redundancy one drive failure will lose all data capacity Loses 1 disk drive capacity Loses 2 disk drive capacity No redundancy Loses another drive capacity In addition to the drive s needed for the RAID level selected Computer Management Local Type File System Faul Highest f System Tools amp C Simple Basic NTFS Healthy System Boot Page File Ac 23288 GB 213 38 GB 91 No H Task Scheduler G N Simple Basic NTFS Healthy Primary Partition 3725 16 3724 96 99 No No disk resolution HD 2K and maximum multiple streams ES Storage D Epi AAA _ S Disk Management Disko e 7 Data protection Es Services and Applications e Less cost efficient 232 88 GB 232 88 GB NTFS 9 MB IS pa
8. Windows XP 32 bit does not support larger than 2TB capacity Configure with multiple capacities of 2TB or less pp Computer Management File Action View Help es DUE i Computer Management Local Volu Layout Type File System Status Capacity Free Space Free Fault Toleran 4 iff System Tools ta C Simple Basic NTFS Healthy System Boot Page File Ac 232 88 GB 213 38 GB 91 No 3 Task Scheduler Si Event Viewer a Shared Folders He Local Users and Groups Reliability and Performz e Device Manager SS Storage l t Disk Management H Disk 0 Se Basic C Services and Applications ge 232 88 GB 232 88 GB NTFS 9 MB Online Healthy System Boot Page File Active Crash Dump Primary Partition Unallocate Disk 1 en Basic 3725 16 GB 372516 GREE EEE EEE EEE Online Unallocated New Simple Volume f SS Spannec CD ROM 0 TSN DVD D ts ds No Media Properties Help Page 34 DI PRO Q Installation and User s Manual Right click the Unallocated segment and select New Simple Volume Enter the desired Volume Size assign the desired Drive Letter or Path check Perform a Quick Format at the Format Partition screen PRO Q Installation and User s Manual 8 RAID Level Descriptions Although the RAID Controller supports a large variety of RAID Levels RAID 0 or RAID 3 are most commonly used for video and content creation purpose RAID ja Computer
9. please check the Tech Notes section of the Dulce support web site www dulcesystems com gt Support gt Tech Notes MT Page 21 PRO Q Installation and User s Manual 5 RAID Console Operations 5 1 Start RAID Console GUI The RAID Console is where all of the management and maintenance of the storage unit is accomplished After the installation process the RAID Console is executed from your computer s Web Browser 5 1 1 Start Apple Mac RAID Console GUI Ga For optimum results use FireFox web browser instead of Safari 5 Double click on the Dulce RAID Console icon in the Dulce MRAID Install folder to launch the RAID Console For quicker access you may move the Dulce RAID Console icon to the dock Or manually enter 127 0 0 1 81 on the browser address line to start RAID Console To view this page you need to log in to area Raid Console on 0 0 0 0 81 Your password will be sent in the clear Name admin e Default login name is admin Password e Default password is 0000 four zeros _ Remember this password in my keychain Cancel Login Welcome screen of RAID Console after successful login ON Raid Console admin H ef 16 hup 0 0 0 0 81 1Q CO Apple 36 v Amazon eBay Yahoo News 71 vw Dulce Dulce Systems SYSTE Quick Function HRaidSet Functions SVolumeSet Functions Physical Drives Raid Set Hierarchy Sy
10. spin below a preset minimum the alarms will be triggered A red indicator light will come on plus an audible alarm will sound Audible Alarm can be muted by pressing the Reset Alarm button The red indicator remains on until the condition is corrected Disk Module Disk Retainer to access Page 10 DI PRO Q Installation and User s Manual PRO Q Installation and User s Manual 3 3 Front back and adapters 4 Installation Please follow these few steps to install the PRO Q This process typically takes Front and Rear Views about 20 minutes to complete Overview of installation e Disk Module Installation Host Bus Extender or ExpressCard Adapter installation Connections of Uplink cable to the Drive Enclosure Driver Installation RAID Console Installation Removable Disk Modules Enclosure Cooling Fan Uplink Config Switches EH Alarm Reset The PRO Q is normally shipped pre configured in RAID 5 mode and aes Fan Uplink Port x8 pre formatted for Apple Mac OS X After the driver installation step Temp Uplink Port x1 and a reboot the PRO Q icon will appear on the desktop ready for use Windows operation will require a format partition process The PRO Q Power ne Power Supply Spy ship already pre confi
11. the limitations above may not apply to you This warranty gives you specific legal rights and you may also have other rights which vary from state to state PT Page 37 PRO Q Installation and User s Manual 10 Product Registration REGISTER NOW It will take only one minute to register Please visit our web site and register online www dulcesystems com register A valid proof of purchase might be required to further validate the Products warranty eligibility the valid proof of purchase document must show the product model serial number purchase date and supplier name If the valid proof of purchase is not available the original manufacturing date of the product will be used to determine the warranty period Page 38 DI PRO Q Installation and User s Manual PRO Q Installation and User s Manual Page left blank intentionally www dulcesystems com PT Page 39 Page 40 DI
12. Modify Volume Set Check Volume Set Stop Volume Set Check Select Volume Capacity 2199 GB x ARC 1220 VOL 00 Member Disks 8 Volume Raid Level Raid3 e Max Capacity Allowed 7000 GB Greater Two TB Volume Support No p Volume Initialization Mode Volume Stripe Size KBytes CO Physical Drives No Init To Rescue Volume L System Controls Information Volume Cache Mode Write Back e Tagged Command Queuing Enabled e SCSI Channet SCSI ID SCSI Lun 0 0 vw 10 sei Confirm The Operation By setting the Volume Initialization Mode to No Init will result in immediate availability of the RAID set no need to wait for long initialization time Page 28 DI PRO Q Installation and User s Manual PRO Q Installation and User s Manual To view and confirm the Volume settings select Information gt RaidSet Hierarchy 6 Alarm Conditions Degraded RAID Set Ped Co spis pin EM inden permer rer DER There are two possible sources for alarms one from the front of the drive Go le EEN 4 49 x Pl enclosure the other from the RAID Controller installed inside the PRO Q Google Ce v ena Ej YY Bookmarksv Hoblocked Y Check y AutoLink v a Send tow Q Settings w de de Said Console admin MI MEGA A Enclosure Alarms front right Quick Function Audible and red indicators Dulce Dulce Systems Z WM CRaidSet Functions SYSTEMS e Temperature enclosure detected over heating CVolumeSet Functions
13. O Q to the same configuration The HBE Card and the PRO Q enclosure can operate at 1 4 or 8 lane speed configurations The maximum speed will be determined by the capability and selection of the computer s PCI e slot The HBE Card and the PRO Q must be configured to match the speed of the computer PCI e slot PCI e Lane Setting Switch 8 and 9 needs to be set to match the slot speed of the J computer If you are unsure the 4 lane setting is a good place to start PCl e lane speed selection Set both PRO Q amp HBE Back of PRO Q HBE upright Seo F UE He ll Zi 4 Lanes 1 Lane HBE upside down Page 14 EE PRO Q Installation and User s Manual Cable length selection The PRO Q is pre configured for cable length of 1 to 7 meters this step can be skipped if the cable is within this range If a 10 meter cable is to be used change the switch setting accordingly Back of PRO Q Set both HBE upright Oo E kn PRO Q 8 HBE EA as N 2 SS 5 EIE mr 7654321 1234567 1 to 7 meter cable VRBRVAVHR VAN AV V default 10 meter cable Vy AV MYATT 4 2 2 HBE Card Installation The PCI e HBE Card requires a x8 slot or larger Computers with PCI e slots less than x8 will not physically accommodate the HBE PCI e slots x8 or larger will work
14. ard Select Volume Type There are five types of volume S pisk 0 Basic CH 115 03 GB 115 03 GB NTFS Online Healthy System Select the volume you want tc yo EPDisk 1 Simple Dynamic New Yolume E O Simp 2047 97 GB 2047 97 GB NTFS Online Healthy The Systems Event Information screen provides a log of events which triggered 204757 G 2017 97 ENTS the alarm The example below shows the RAID Set is degraded because IDE Channel 4 drive 4 was removed O Striped EBDisk 2 BDisk 3 Dynamic New Yolume E 2047 97 GB 2047 97 GB NTFS Online Healthy EBDisk 4 Dynamic New Yolume E 375 32 GB 375 32 GB NTFS Online Healthy irp Ram N Page 30 DI PRO Q Installation and User s Manual nnn Raid Console admin J lt gt a 3 http 0 0 0 0 81 O EQ Google CU Raid Console admin Apple 102 Amazon eBay Yahoo News 812 w Quick Function y O NE Dulce Dulce Systems GRaidSet Functions SYSTEMS SV olumeSet Functions System Events Information Physical Drives i System Controls Time Device Event Type Elapse Time Errors System Config 2007 4 24 9 34 56 IDE Channel 4 Device Removed 4 2 4 24 9 34 5 id Se aidSe seraded MP View Events Mute Bel 007 4 24 9 34 56 Rad Set 00 RaidSet Generate Test Event hm 2007 4 24 9 34 56 ARC 1220 VOL 00 Volume Failed Clear Event Buffer 2007 4 24 8 45 4 ARC 1220 VOL 00 Cr
15. cheme to 1 Partition change Name as desired click on Partition on lower right Dulce ARC 1220 VOL 00 Media CH Gi d gt E KH First Aid Erase Partitio RAID Restore 232 9 GB ST3250824AS Ss E Macintosh HD Volume Scheme Volume Information E 1 8 TB Dulce ARC 1220 a I Partition Name Dulce RAID Format M IS Extended Jo Size 1 82 TB Dulce at Sei GO Si dh Select the disk you want to partition and choose a volume scheme Click each volume represented in the scheme and specify a volume name format and size Click Partition Split Detete Options Revert tit de Disk Description Dulce ARC 1220 VOL 00 Media Total Capacity 1 8 TB 1 999 999 336 448 Bytes Connection Bus SCSI Write Status Read Write Connection Type External SMART Status Not Supported gt Connection ID SCSI Target ID 0 Logical Unit 0 Partition Scheme Unformatted The drive will appear on the desktop after successful completion of the Partition PT Page 33 PRO Q Installation and User s Manual 7 2 Windows XP Vista Formatting Start Disk Management can be found at Control Panel gt System and KI Maintenance gt Administrative Tools gt Computer Management Under apy Storage If the RAID shows up as Unknown Not Initialized right click on the disk and Initialize it If the drive is larger than 2TB if using Vista right click over the disk and Convert to GPT Disk
16. eate Volume Modify Password 2007 4 24 8 45 4 Rad Set 00 Create RaidSet Upgrade Firmware l 2007 4 24 8 44 37 Proxy Or Inband HTTP Log In information 2007 4 24 8 30 46 H W Monitor Raid Powered On RaidSet Hierarchy f Hardware Monitor 2007 4 23 19 23 57 ARC 1220 VOLf00 Create Volume 2007 4 23 19 23 57 Raid Set 00 Create RaidSet 2007 4 23 19 20 0 Raid Set 00 Delete RaidSet 2007 4 23 19 7 44 IDE Channel I Device Inserted SNMP Configuration Hi 112007 4 23 19 7 40 IDE Channel 8 Device Inserted 6 1 Replacing a Disk Module A defective Disk Module can be easily replaced Hot swapping is allowed without interruption to your workflow if the RAID is operating in one of the drive redundant RAID mode 1 3 5 6 In a redundant RAID mode rebuild will start automatically after replacement of a defective module e Remove the Disk Retainer e Remove the defective disk and insert the replacement Page 31 PRO Q Installation and User s Manual 7 Formatting and Partitioning 7 1 Apple OS X Formatting The PRO Q are shipped pre configured for Mac OS X the RAID will appear on the desktop after driver installation and reboot Should it be necessary to re format and partition the RAID use the Apple Disk Utility To start Disk Utility move pointer to upper left corner of screen clic
17. for the various PCI e slots The al este Tab to utility can be manually started also it can be found at Under my Mac Pro o TORE bottom System Library CoreServices SH pes Dies Ensure there is at least a x4 speed assignment for the slot where the RAID Le Controller is installed x8 is preferred making sure also that your video capture playback card and video display card also get a sufficient x value Example below is a good balance it shows the RAID Controller in slot 4 a 4 3 ExpressCard Adapter laptop popular video capture card in slot 3 a eSATA adapter in slot 2 and the standard The ExpressCard Adapter is for installation in a laptop equipped with an available SE Net ExpressCard 34 slot ExpressCards are rated at PCI e x1 speed 250MB sec Expansion Slot Utility Turn off the laptop and PRO Q insert the ExpressCard and connect the x1 cable Instaled PG I Exprass Cards No switch setting adjustments are required when using the Uplink Port x1 Ont EC Ipsen Prof Name Status O lt Unknown RAID Controller Card Running below maximum speed mmm AN 0 Intel PCI to PCI Bridge Card Running below maximum speed CH men O 3132 Running at maximum speed O he O NVIDIA GeForce 7300 GT Running at maximum speed Alternate PCI Express Profiles oO xl Lane Graphics Slot One x8 Lane and Two x1 Lane Slots e ban en O This configuration provides maximum bandwidth x16 lanes f
18. gured in RAID 5 After the driver installation controlled by computer Cooling Fan M SE Geh the Windows Disk Management utility to prepare the RAID or Windows usage Host Bus Extender Card for desktop 4 1 Disk Module Installation SE Remove the Disk Retainer Install each marked Disk Module into the slot indicated Install the Disk Retainer Cable Installed Power On Switches 4 or 8 Lane PressCard 34 Adapter for laptop Uplink Port x1 MT Page 11 Page 12 DI PRO Q Installation and User s Manual 4 2 Host Bus Extender Card desktop The HBE is for installation in a desktop computer with an available PCI e slot Turn off the computer and unplug the power source before proceeding with the Host Bus Extender HBE Card installation PCI express Host Bus Extender HBE PCI e PCI express and PCI x are not compatible nor interchangeable with each other A PCI e card can only be installed in a PCI e equipped computer and PCI x card in a PCI x equipped computer Some computers support both PCI e and PCI x such as the HP xw series but not Apple Macs PT Page 13 PRO Q Installation and User s Manual 4 2 1 Switch Settings HBE usage only Configuration switch settings are needed when using the HBE if you are using the ExpressCard this step can be skipped Determine the correct switch settings for PCI e speed and cable length set both the HBE and PR
19. he ExpressCard Adapter if using a laptop connect the cables install the software driver and RAID Console If you are using a Mac you are good to go by default the unit is pre formatted for Mac OS X operation For Windows a small format procedure is needed 2 1 Packaging Please do not discard the boxes and packing materials in case you might need to reuse them later Always ship the product in its original packaging Improperly packaged products will be subjected to shipping damage for which you will be liable for the repair 2 2 Check List Installation and User s Manual Power Cord North America user only A 4 Disk Modules generation 2 system enclosure 4 generation 2 Disk Modules A PCI e x8 Host Bus Extender card or optional ExpressCard Adapter A 1 meter PCI e x8 Extender Cable 3 7 and 10 meters optional or optional 1 meter PCI e x1 Extender Cable PT Page 9 PRO Q Installation and User s Manual 3 Overview 3 1 Removing the Disk Retainer The Disk Retainer can be easily removed to access the Disk Modules The retainer is secured by a lock pin pull the lock pin down to unlock title retainer forward and remove Pull Lock Pin Down i 3 2 Disk Enclosure amp Disk Module The disk enclosure has stand alone self monitoring features It monitors temperature and fan continuously Should the temperature exceed a safe operating range or the fan
20. insdussuereceiinimdmmnistevviesnmnninv 34 8 RAID Level Descriptions oooccccoccccnccoccncccconcnncnnonnnnnnnnnnnnncnnnnnnnnnnnnnnnnnnnnnnnnnnnnnrnnnonanenennennnns 36 8 BEN EE 37 Designed for Video Editing and Content Creation Professionals 10 Product Registrasie nnna bilidad tai 38 mm Document 900 0021 0 v1 1 Page EE PRO Q Installation and User s Manual 1 Introduction We appreciate your purchase of this product from Dulce Systems You have everything you need to quickly and easily connect the storage unit to your editing computer You are a short time way from your next blockbuster creation This Installation and User s Manual is intended to streamline the process of getting your RAID storage system up and running so you can get to work quickly For most typical video editing storage requirements we have preconfigured the PRO Q for a much more streamlined installation Refer to the Pre configuration Sheet for the exact pre configuration of your PRO Q the default configured is for RAID 5 efficient protection mode and pre formatted for Mac OS X Just simply follow the installation steps outlined in this manual and you will up and running in no time For Windows operation a short format process will be required Ce Page 3 PRO Q Installation and User s Manual 1 1 Safety Considerations 1 1 1 SAFETY CONSIDERATIONS _ RISK OF ELECTRIC SHOCK DO NOT OPEN WATER AND MOISTURE To reduce
21. k on Go then click on Utilities Locate and launch Disk Utility 7 1 1 Erase an existing partition Select the RAID on left click on Partition tab select Free Space Click on Partition on lower right 006 Dulce ARC 1220 VOL 00 Media o oa E 3 E First Aid Erase TTS j Restore Gi Macintosh HD e Volume Scheme Volume Information E 2 3 TB Dulce ARC 1220 Current ES Dulce RAID E Name Dulce RAID Formal Y Mac OS Extended journaled Mac OS Extended Size Mac OS Extended Case sensitive Journaled Mac OS Extended Case sensitive i UNIX File System Y ins tal ATES SDSL DAES mmm To create a volume that can serve as a Mac OS 9 start up disk select Mac OS 9 Drivers installed E 232 9 GB ST3250824AS Select the disk you want to partition and choose a volume scheme Click each volume represented in the scheme and specify a volume name format and size Click Partition Split t F Options Revert F Partition amp a Disk Description Dulce ARC 1220 VOL 00 Media Total Capacity 2 3 TB 2 559 999 737 856 Bytes Connection Bus SCSI Write Status Read Write Connection Type External SMART Status Not Supported Connection ID SCSI Target ID O Logical Unit O Partition Scheme Apple Partition Map Page 32 DI PRO Q Installation and User s Manual 7 1 2 Create a new partition Select Dulce on the left side drive list click on Partition tab change Volume s
22. ngs ffnungen nicht versperren Das Ger t muss ausreichend be und entl ftet werden k nnen damit es sich nicht w hrend des Betriebs berhitzt Daher darf das Ger t nicht in geschlossenen R umen aufgestellt werden in denen keine ausreichende Be und Entl ftung gew hrleistet ist STROMVERSORGUNG Nicht den Schukostecker modifizieren Das Stromkabel sollte so verlegt werden dass es nicht durch Auftreten oder durch spitze oder scharfe Gegenst nde besch digt werden kann WARTUNG Das Ger t nicht eigenm chtig warten Durch das ffnen des Ger ts Abziehen der oberen seitlichen und hinteren Abdeckung setzen Sie sich lebensgef hrlichen Spannungen aus Page 6 DI PRO Q Installation and User s Manual 1 1 4 CONSIDERACIONES DE SEGURIDAD ADVERTENCIA GEFAHR DES STROMSCHLAGS NICHT OFFNEN AGUA Y HUMEDAD Para reducir el riesgo de fuego o electrochoque no exponga la unidad para llover o humedad No haga funcionar la unidad cerca del agua como ba era lavatorio fregadero o tina de lavander a s tano mojado o cerca de una piscina ESTABILIDAD No coloque esta unidad en un carro inestable soporte soporte o mesa La unidad puede caerse causando la herida seria VENTILACI N No bloquee delantero y cr e la ventilaci n El corriente de aire apropiado es requerido asegurar la operaci n confiable y previene la unidad de sobre la calefacci n La unidad no puede colocado en un espacio incluido d
23. nstallation and User s Manual e Welcome screen of RAID Console after successful login Raid Console admin Microsoft Internet Explorer File Edit View Favorites Tools Help Q sax Q EN Fl L search S G Favorites Ea 6d a 3 Address Si http 192 168 0 144 81f OQuick Function 3 e Dulce Dulce Systems ORaidSet Functions SYSTEMS OVolumeSet Functions Raid Set Hierarchy Raid Set IDE Channels Volume Set ChId Lun Volume State Capacity ARC 1220 VOL 00 0 0 0 Normal 2000 0GB OPhysical Drives OSystem Controls Raid Set 00 Chol Ch02 DInformation 1Ch03 Ch04 IDE Channels Channel Usage Capacity Model Chol Raid Set 00 500 1GB Hitachi HDT725050VL4360 Ch02 Raid Set 00 500 1GB Hitachi HDT725050VL4360 Ch03 Raid Set 00 500 1GB Hitachi HDT725050VL4360 Ch04 Raid Set 00 500 1GB Hitachi HDT725050VL4360 Ch05 HA HA NA Ch06 HA HA HA Cho HA HA HA Ch08 HA HA HA l http 192 168 0 144 81fide3 htm Internet BR Page 25 PRO Q Installation and User s Manual 5 2 Change RAID Mode Deleting Creating This procedure will erase all data on the PRO Q J Changing the RAID mode requires the current RAID Set to be deleted first then create a new RAID Set with the new RAID mode 5 2 1 Delete the RAID Set From the RAID Console GUI On the left side menu bar click on e RaidSet Functions gt Delete Raid Set e Select the Raid Set and check the Confirm box e Click Submit to delete the RAID Set
24. onde ninguna ventilaci n o en suficiente est disponible EL CTRICO No derrote el objetivo de seguridad del enchufe de poder que da buenos conocimientos La cuerda de poder deber a ser derrotada de modo que ellos probablemente no sean andados en o pellizcados por art culos colocados sobre o contra ellos REVISI N No intente atender esta unidad usted mismo Abri ndose o quitar la cumbre el lado y las tapas traseras le expondr n a voltajes peligrosos u otros riesgos BR Page 7 PRO Q Installation and User s Manual 1 2 System Requirements Operating Systems e Windows XP Vista 32 64 bit Server e Mac OS X 10 4 or higher a g a E e Apple G5 with one available PCI e x8 slot e Apple Mac Pro with one available PCI e x8 slot e Windows compatible PC with one available PCI e x8 slot e Internet connection to download drivers and utilities 1 3 Technical Support 818 435 6007 818 576 0324 support dulcesystems com www dulcesystems com If the product requires service please contact Dulce Systems Technical Support and obtain an RMA number Ship the product properly packaged to Dulce Systems Attn RMA 9620 Topanga Canyon Place Suite E Chatsworth CA 91311 Page 8 Eo PRO Q Installation and User s Manual 2 Getting Started The PRO Q comes pre assembled and ready for use just install the drives and the supplied PCI e PCI express HBE Host Bus Extender for desktop or t
25. ons WA SV olumeSet Functions Quick Create Raid V olume Set Physical Drives Total Number Of Disks k System Controls Select Raid Level Raid 3 3500 GB 35 Is 500 GB ES Information M aximum Capacity Allowed Select C Capacity Gre ater Tw 0 TB V olume Support 64bit LBA p lv olume Initialization Mode No Init To Rescue Volume Select Stripe Size p K in The Operation gt KBytes No Init allows for immediate RAID Set availability The RAID is ready for the OS format and partition CU Page 27 PRO Q Installation and User s Manual 5 2 3 Create gt 2TB RAID Set for Windows XP 32bit If RAID is larger than 2TB configure using multiple 2TB Volumes and then use Windows to Span them together This will end up with one drive letter of the full capacity of the RAID 1 Create the RAID Set under RaidSet Functions by selecting all of the drives Create multiple Volume Sets under the VolumeSet Functions Select the desired Volume Raid Level Set the Select Volume Capacity to 2199GB Set Greater Two TB Volume Support to No Set Volume Initialization Mode to No Init if applicable Check the Confirm the Operation box Click Submit Repeat this step until all of the space are assigned Functions Enter Volume Attribute On Raid Set 00 LC VolumeSet Functions iia nie Create Volume Set Delete Volume Set
26. or graphics gt plus an x8 lane slot for one additional high bandwidth card and two x1 O ees lane slots Q a O mg Wi 50 x16 Lane Graphics Slot Two x4 Lane and One x1 Lane Slots E SP O This configuration provides maximum bandwidth x16 lanes for graphics p Ka 9 e plus two x4 lane slots for medium bandwidth cards and a x1 lane slot O pr O pie A Three x8 Lane One x1 Lane Slots ban O This configuration provides three x8 lane slots for graphics or high 9 o bandwidth cards and a x1 lane slot This is a recommended profile for CH p lt 324 three graphics cards O mig O O messe Two x8 Lane Two x4 Lane Slots S E XE O This configuration provides two x8 lane slots for graphics or high AH O p o bandwidth cards and two x4 lane slots for two medium bandwidth cards p a O mist Key amp Running at maximum supported speed Running below maximum supported speed Don t show this utility again Quit Page 17 Page 18 EE PRO Q Installation and User s Manual 4 4 2 Mac Driver Installation A For the latest Mac drivers please visit our web site and download the s appropriate driver for your Mac Download Fom www dulcesystems com download After download a folder named Dulce MRAID Install will be placed on your desktop Open it and follow the simply steps outlined in the Install Read Me document Dulce MRAID Install v4 in OJ
27. ramount Online Healthy System Boot Page File Active Crash Dump Primary Partition Unallocate Highest for redundancy y op 1 Mirroring De a maximum disk Disk redundancy loses disk failure Basic New Volume E capacity vnr 3725 16 GB NTFS protection nline Healthy Primary Partition Well balanced CD ROM 0 Efficient drive for video DVD D Striping with l redundancy 1 Loses 1 disk drive requiring No Media a dedicated performance and redundancy Well balanced for file server requiring performance and redundancy Mission critical Audio applications Minimizes degraded RAID level exposure time PRO Q Installation and User s Manual 9 Limited Warranty WHAT THE WARRANTY COVERS Dulce Systems warrants your product against any defect in material and workmanship and conforms to Dulce published specifications under normal use WHAT THE WARRANTY DOES NOT COVER The warranty does not cover equipment which has been damaged due to accident misuse abuse fire flood Acts of God or other contingencies beyond our control use of incorrect line voltages improper or insufficient ventilation failure to follow operating instructions or improper or unauthorized repair improperly packaged for shipping packaged in non approved shipping container shipping damage The warranty is voided by removal or alteration of the product or parts identification labels Dulce has no liabilit
28. s required extra charges might apply at our discretion HOW YOU CAN GET SERVICE Contact our Technical Support to obtain a RMA Return Materials Authorization number The model number serial number and description of the problem will be required A valid proof of purchase might be required to further validate the Products warranty eligibility the valid proof of purchase document must show the product model serial number purchase date and supplier name If the valid proof of purchase is not available the original manufacturing date of the product will be used to determine the warranty period No returns will be accepted without a RMA number We reserve the right to refuse the delivery of the return You shall bear all shipping packing and insurance costs and all other costs excluding parts and labor necessary to effectuate repair or replacement under this warranty All products returned to us must be shipped in the original packaging or Dulce approved packaging If you do not have the original packaging call us to request packaging A nominal fee will be charged for the requested packaging and for shipment Ship the RMA to us pre paid Products that are improperly packaged for shipping packaged in a non approved shipping container or incur shipping damages are not covered under warranty HOW STATE LAW RELATES TO WARRANTY In the United States some states do not allow exclusion or limitation of incidental or consequential damages so
29. stem Controls Information Raid Set IDE Channels Volume Set Ch Id Lun Volume State Capacity Raid Set 00 Ki ARC 1220 VOL 00 0 0 0 Normal 2000 0GB am Chos am IDE Channels Channel Usage Capacity i Model d ChO1 Raid Set 400 500 1GB Hitachi HDT725050VLA360 Ch02 Raid Set 00 500 1GB Hitachi HDT725050VLA360 03 Raid Set 00 500 1GB Hitachi HDT725050VLA360 Ch04 Raid Set 400 500 1GB Hitachi HDT725050VLA360 Chos NA NA NA Ch06 NA NA NA Ch NA NA NA Ch NA NA NA Page 22 DI PRO Q Installation and User s Manual Page left blank intentionally MT Page 23 PRO Q Installation and User s Manual 5 1 2 Start Windows PC RAID Console GUI My Start the RAID Console from Start gt All Programs gt Areca Technology Dr gt ArcHttpSrvGUI gt Areca HTTP Proxy Server GUI The ARCHTTP service will start Double click on the Controller 01 to start the RAID Console Default login name is admin Default password is 0000 four zeros id ARCHTTP File Tools Service 82 Running Mail Cfg Assistant I Enter Network Password This secure Web Site at 192 168 0 144 requires you to log on Please type the User Name and Password that you use for Raid Console User Name admin v Password Save this password in pour password list Cancel Page 24 DI PRO Q I
30. taire une parenthese ou une table L unit peut tomber en provoquant la blessure s rieuse VENTILATION Ne bloquez pas de devant et levez la ventilation L coulement d air n cessaire est tenu de garantir l op ration s re et pr vient l unit de sur le chauffage L unit ne peut pas plac dans un espace ferm o aucune ventilation ou dans suffisant n est disponible LECTRIQUE Ne vainquez pas le but de s curit de la prise de courant de pouvoir de bases La corde de pouvoir devrait tre mise en d route pour qu ils ne seront pas probablement march s sur ou pinc s par les articles plac s sur ou contre eux ENTRETIEN N essayez pas d assurer l entretien de cette unit vous m me En s ouvrant ou le fait d enlever le haut le c t et les couvertures arri re vous exposeront aux voltages dangereux ou d autres hasards Ce Pages PRO Q Installation and User s Manual 1 1 3 SAFTY BERUCKSICHTIGUNGEN f WARNUNG ELEKTROSCHOCKGEFAHR NICHT FFNEN WASSER UND FEUCHTIGKEIT Um eine Brand oder Elektroschockgefahr weitgehend auszuschlie en Ger t nicht Regen oder Feuchtigkeit aussetzen Ger t nicht in der N he von Bade oder Waschwannen Wasch oder Spulbecken feuchten Kellern oder Schwimmbecken betreiben STABILIT T Das Ger t nicht auf wacklige Karren St nder Halterungen oder Tische stellen da es herunterfallen und Verletzungen verursachen k nnte BEL FTUNG Vordere und hintere Bel ftu
31. the risk of fire or electrical shock do not expose unit to rain or moisture Do not operate unit near water such as bathtub washbowl kitchen sink or laundry tub wet basement or near a swimming pool STABILITY Do not place this unit on an unstable cart stand bracket or table Unit may fall Causing serious injury VENTILATION Do not block front and rear ventilation Proper airflow is required to ensure reliable operation and prevents unit from over heating Do not place unit in an enclosed space where no or insufficient ventilation is available ELECTRICAL Do not defeat the safety purpose of the grounding power plug The power cord should be routed so that it is not likely to be walked on or pinched by items placed upon or against them SERVICING Do not attempt to service this unit yourself Opening or removing the top side and rear covers will expose you to dangerous voltages or other hazards Page Eo PRO Q Installation and User s Manual 1 1 2 CONSID RATIONS DE SECURITE AVERTISSEMENT RISQUE DE DECHARGE LECTRIQUE N OUVRIR PAS EAU ET HUMIDITE Pour r duire le risque de feu ou de choc lectrique n exposez pas d unit pour pleuvoir ou l humidit Ne faites pas marcher d unit pres de l eau comme la baignoire la cuvette l vier ou la cuve de blanchisserie la cave mouill e ou pres d une piscine STABILITE Ne placez pas cette unit sur un chariot instable un ven
32. ug Raid Set Hierarchy cond ition EE e Fan enclosure cooling fan not operational could lead to over heating Raid Set IDE Channels Volume Set Ch Id Lun Volume State Capacity Raid Set 00 Ch01 ARC 1220 VOL 00 0 0 0 Normal 2199 0GB VPA CInformation x Ch02 ARC 1220 VOL 01 0 0 1 Normal 2199 0GB P RaidSet Hierarchy Ch03 ARC 1220 VOL 02 0 0 2 N 2199 0GB x Ch04 ARC 1220 VOL 03 0 0 3 N 403 0GB Ch05 Ch06 Ch08 UC System Controls Mute Alarm Enclosure audible alarm can be muted by pressing the Reset button next to the indicators the red indicator remains on until the condition is corrected 2 In Windows Disk Management make these volumes as Dynamic Disks and span them together to make one large disk Spanning is recommend as oppose to striping Striping in this configuration requires more system overhead and will actually reduce performance Use Spanning RAID Controller Alarm Audible and RAID Console GUI indicator e Degraded RAID Set one or more drives not detected or down e Temperature RAID Controller detected over heating EEK Layout Jype File System e3 c artition Basic NTFS Healthy System 115 03 GB 04 21 GB 90 E New Volume E Spanned Dynamic NTFS Healthy 6519 24GB 6518 98 GB 99 Mute Alarm RAID Controller Alarm can be muted by the RAID Console Start the RAID Console GUI go to System Controls gt View Event Mute Beeper New Volume Wiz
33. y for general consequential incidental or special damages These include loss of recorded data the cost of recovery of lost data lost profits and the cost of the installation or removal of any Products the installation of replacement Products and any inspection testing or redesign caused by any defect or by the repair or replacement of Products arising from a defect in any Product WHAT THE WARRANTY PERIOD IS Dulce Systems warrants your PRO Q product for 36 months The warranty period begins at the date of shipment to the original end user company or organization Our warranty applies to repaired or replaced Products for the balance of the applicable period of the original warranty or ninety days from the date of shipment of a repaired or replaced Product whichever is longer WHAT WE WILL DO TO CORRECT THE PROBLEM We may elect which remedy or combination of remedies to provide at our sole discretion We shall have a reasonable time after determining that a defective Product exists to repair or replace a defective Product Our replacement Product under its limited warranty will be manufactured from new or reconditioned parts Your exclusive remedy for any defective Product is limited to the repair or replacement of the defective Product We will return the repaired or replacement Product to you prepaid using the same method of shipping ex overnight ground 2nd day as was shipped to us If a more expedited return shipping method i
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