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        OLSA_V020409_US.doc Page 1 of 18 ORACLE LICENSE AND
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1.   or 2 Intel processors  quad core  or Midrange RISC Unit or dual processor servers and workstations or one  RISC processor with 4 or 6 cores     A program specifying    Tier 3    as part of the program name is limited to midrange multiprocessors with a maximum capacity of 8  Intel processors  dual core   4 Intel RISC processors  quad core or 6 core   or 2 RISC processors  8 core  per system capacity  For  Tuxedo Run Time  an additional per CPU charge will apply when the customer exceeds the base count of 4 processors     A program specifying    Tier 4    as part of the program name is limited to large systems  with more than 8 processors and less than  32 processors per system capacity  For Tuxedo Run Time  an additional per CPU charge will apply when the customer exceeds the  base count of 8 processors     A program specifying    Tier 5    as part of the program name is limited to massively parallel systems with greater than 32  processors per system capacity  For Tuxedo Run Time  an additional per processor charge will apply when the customer exceeds  the base count of 16 processors     A program specifying    Tier 6    as part of the program name is limited to IBM and PCM and other Mainframe computing systems   For Tuxedo Run Time  an additional per processor charge will apply when the customer exceeds the base count of 2 processors     Trading Partner  is defined as an end user of a business to business  B2B  hub   Trainee  is defined as an employee  contractor  student 
2.   program documentation  You may allow your agents and contractors  including  without limitation  outsourcers  to use the  programs for this purpose and you are responsible for their compliance with this agreement in such use  For programs that are  specifically designed to allow your customers and suppliers to interact with you in the furtherance of your internal business  operations  such use is allowed under this agreement  If accepted  Oracle will notify you and this notice will include a copy of  your agreement  Program documentation is delivered with the programs  or you may access the documentation online at  http   oracle com contracts  Services are provided based on Oracle   s policies for the applicable services ordered  which are  subject to change  and the specific policies applicable to you  and how to access them  will be specified on your order  except  technical support services  which are as specified in section H of this agreement   Upon payment for services  you have the non   exclusive  non assignable  royalty free  perpetual  limited right to use for your internal business operations anything developed by  Oracle and delivered to you under this agreement  however  certain deliverables may be subject to additional license terms  provided in the ordering document     The services provided under this agreement may be related to your license to use programs which you acquire under a separate  order  The agreement referenced in that order shall govern your us
3.  Healthcare Transaction Base program are installed and or running are counted for the purpose of determining the number of  licenses required  For the iSupport  iStore and Configurator programs  only the processors on which Internet Application Server   Standard Edition and or Enterprise Edition  and the licensed program are running are counted for the purpose of determining the  number of licenses required for the licensed program  under these licenses you may also install and or run the licensed program on  the processors where a licensed Oracle Database  Standard Edition and or Enterprise Edition  is installed and or running     For the purposes of the following program  Data Integrator   Target Database  only the processor s  on which the target database  is running are counted for the purpose of determining the number of Target Database licenses required     OLSA_V020409_US doc Page 10 of 18    For the purposes of the following program  Audit Vault Collection Agent  only the processors of the database sources from which  audit data is collected are counted for the purpose of determining the number of licenses required     Program Documentation  is defined as the program user manual and program installation manuals      M in Revenue  is defined as one million U S  dollars   1 000 000  in all income  interest income and non interest income   before adjustments for expenses and taxes generated by you during a fiscal year      M Revenue Under Management  is defined as one mi
4.  Processor       Distributed Document Capture 10 Named Users Plus per Processor     The Named User Plus Minimum does not apply if the program is installed on a one processor machine that allows for a  maximum of one user per program     Program Named User Plus Maximum  Personal Edition 1 Named User Plus per database       Business Intelligence Standard Edition One 50 Named Users Plus    The number of licenses for the programs listed below must match the number of licenses of the associated database and if you  purchase Named User Plus licenses for these programs  you must maintain  at a minimum  25 Named Users Plus per Processor per  associated database   Database Enterprise Edition Options   Real Application Clusters  Partitioning  OLAP  Data Mining  Spatial  Advanced  Security  Label Security  Content Database Suite  Records Database  Database Vault  Warehouse Builder Enterprise  ETL  Warehouse Builder Data Quality  Active Data Guard  Real Application Testing  Advanced Compression  Total  Recall  Database Enterprise Management Packs   Diagnostics Pack  Tuning Pack  Change Management Pack  Configuration  Management Pack and Provisioning Pack for DB                            The effective date of this agreement shall be   200_   Company Name  Oracle USA  Inc   Authorized Authorized   Signature  Signature    Name  Name    Title  Title    Signature Date  Signature Date           OLSA_V020409_US doc Page 18 of 18    
5.  a  corporation  partnership  limited liability company  or otherwise  exclusive of any subsidiary  parent or other related entities   There is no restriction on the number of projects or divisions for which the program may be used within your business entity   provided that such use does not exceed the authorized number of registry instances for which you have paid the applicable fees     A program specifying    Named Multi Enterprise    as part of the program name may only be used by your business entity  whether a  corporation  partnership  limited liability company  or otherwise  including any subsidiary  parent or other related entities where  you control  are controlled by or are under common control with such related entities  As used herein     control    shall mean  ownership of greater than 50  of the equity interest in an entity  There is no restriction on the number of projects or divisions for  which the program may be used within your entire business entity  provided that such use does not exceed the authorized number  of registry instances for which you have paid the applicable fees     RosettaNet Partner Interface Processes    PIPs     are defined as business processes between trading partners  Preconfigured  system to system XML based dialogs for the relevant E Business Suite Application s  are provided  Each preconfigured PIP  includes a business document with the vocabulary and a business process with the choreography of the message dialog     Rule Set  is 
6.  associated Audit Vault Server    e The number of Bpel Process Manager Option  Business Activity Monitoring  XML Publisher  Service Registry and SOA  Suite for Oracle Middleware licenses must match the number of licenses of the associated Internet Application Server  Enterprise Edition program    e The number of Interactive Dashboard  Delivers  Answers  Office Plug in and Reporting and Publishing licenses must match  the number of licenses of the associated Business Intelligence Server Enterprise Edition program    e The number of Business Intelligence Server Enterprise license options must match the number of licenses of the associated  Business Intelligence Server Enterprise Edition program  The number of Business Intelligence applications observer licenses  of the associated Usage Accelerator Analytics program must match the number of licenses of the associated transactional  CRM Sales application program    e The number of Business Intelligence applications observer licenses of the associated Human Resources Compensation  Analytics program must match the total number of employees and contractors in your organization    e Decision Connector for Call Center must be licensed for each call center agent receiving decisions from the Oracle Real Time  Decision Server program    e Decision Connector for Web must be licensed for each web server Processor receiving decisions from the Oracle Real Time  Decision Server program    e The number of Intelligent Offer Generation for Call 
7.  individual is actively accessing the hosted service at any given time     Instance  is defined as a single installation of the program that you may install and run on one computer  For purposes of this  definition a JVM is defined as a Java Virtual Machine     For purposes of WebLogic Server Virtual Edition  an instance is defined as 1 WebLogic Server Virtual Edition node running in 1  LiquidVM    1 JVM   1 virtual machine   A customer is required to license and pay for the maximum number of simultaneous  instances they will deploy  A WebLogic Server Virtual Edition node is a copy of BEA   s WebLogic Server integrated and  packaged with BEA   s LiquidVM so as to run as a software appliance within a dedicated virtual machine without requiring the  need to install or configure any other software within that virtual machine  A LiquidVM is an integration of the BEA JRockit  JVM with boot layer that allows the BEA JRockit JVM to run as a single dedicated process within the hypervisor based virtual  machine without requiring any 3rd party operating system     For purposes of AquaLogic Enterprise Repository  ALER  products  an instance is defined as a single installation of the ALER  product on one computer     For purposes of WebLogic Operations Control  an instance is defined as a single WebLogic Operations Control server node  running in a single JVM  irrespective of the number of CPUs  servers or similar used metrics to run the software     For purposes of WebLogic Operations C
8.  list price in effect at the time you order the relevant product or service  and may not be used for any  product or service that is subject to a discount or a promotion when you order the relevant product or service  The list price will  be reduced by applying the discount specified in your order  Notwithstanding anything to the contrary in the previous three  sentences  learning credits may also be used to pay taxes  materials and or expenses related to your order  however  the discount  specified above will not be applied to such taxes  materials and or expenses  Learning credits are valid for a period of 12 months  from the date your order is accepted by Oracle  and you must acquire products and must use any acquired services prior to the end  of such period  You may only use learning credits in the country in which you acquired them  may not use them as a payment  method for additional learning credits  and may not use different learning credits accounts to acquire a single product or service or  to pay related taxes  materials and or expenses  Learning credits are non transferable and non assignable  You may be required to  execute standard Oracle ordering materials when using learning credits to order products or services         M in Managed Assets  is defined as one million U S  dollars   1 000 000  of the following total   1  Book value of investment  in capital leases  direct financing leases and other finance leases  including residuals  whether owned or managed f
9.  not to Named User licenses  A  non human operated device will be counted as a named user plus in addition to all individuals authorized to use the programs  if  such devices can access the programs  If multiplexing hardware or software  e g   a TP monitor or a web server product  is used   this number must be measured at the multiplexing front end  Automated batching of data from computer to computer is permitted   You are responsible for ensuring that the named user plus per processor minimums are maintained for the programs contained in  the user minimum table in the licensing rules section  the minimums table provides for the minimum number of named users plus  required and all actual users must be licensed     OLSA_V020409_US doc Page 8 of 18    For the purposes of the following programs  Configuration Management Pack for Non Oracle Systems  System Monitoring Plug   in for Hosts  System Monitoring Plug in for Non Oracle Databases  System Monitoring Plug in for Non Oracle Middleware   Diagnostics Pack for Non Oracle Middleware and Provisioning Pack  only the users of the third party program that is being  managed monitored are counted for the purpose of determining the number of Named User Plus licenses required     For the purposes of the following programs  Application Management Pack for Oracle E Business Suite  Application Management  Pack for Siebel  and Application Management Pack for PeopleSoft Enterprise  all users of the middleware and or database  software that 
10.  prohibition includes but is not limited to review of data structures or similar materials produced by  programs     e disclose results of any program benchmark tests without Oracle   s prior written consent     E  Warranties  Disclaimers and Exclusive Remedies  OLSA_V020409_US doc Page 1 of 18    Oracle warrants that a program licensed to you will operate in all material respects as described in the applicable program  documentation for one year after delivery  i e   via physical shipment or electronic download   You must notify Oracle of any  program warranty deficiency within one year after delivery  Oracle also warrants that services will be provided in a professional  manner consistent with industry standards  You must notify Oracle of any services warranty deficiencies within 90 days from  performance of the defective services     ORACLE DOES NOT GUARANTEE THAT THE PROGRAMS WILL PERFORM ERROR FREE OR  UNINTERRUPTED OR THAT ORACLE WILL CORRECT ALL PROGRAM ERRORS     FOR ANY BREACH OF THE ABOVE WARRANTIES  YOUR EXCLUSIVE REMEDY AND ORACLE   S ENTIRE  LIABILITY SHALL BE   A  THE CORRECTION OF PROGRAM ERRORS THAT CAUSE BREACH OF THE  WARRANTY  OR  IF ORACLE CANNOT SUBSTANTIALLY CORRECT SUCH BREACH IN A COMMERCIALLY  REASONABLE MANNER  YOU MAY END YOUR PROGRAM LICENSE AND RECOVER THE FEES PAID TO  ORACLE FOR THE PROGRAM LICENSE AND ANY UNUSED  PREPAID TECHNICAL SUPPORT FEES YOU  HAVE PAID FOR THE PROGRAM LICENSE  OR  B  THE REPERFORMANCE OF THE DEFICIENT SERVICES   OR  IF OR
11.  the fee for SULS for the first renewal year will be the price  quoted to you by your partner  the fee for SULS for the second renewal year will not increase by more than 5  over the prior  year s fees     If you decide to purchase technical support for any license within a license set  you are required to purchase technical support at  the same level for all licenses within that license set  You may desupport a subset of licenses in a license set only if you agree to  terminate that subset of licenses  The technical support fees for the remaining licenses will be priced in accordance with the  technical support policies in effect at the time of termination  Oracle   s license set definition is available in the current technical  support policies  If you decide not to purchase technical support  you may not update any unsupported program licenses with new  versions of the program     I  End of Agreement   If either of us breaches a material term of this agreement and fails to correct the breach within 30 days of written specification of  the breach  then the breaching party is in default and the non breaching party may terminate this agreement  If Oracle ends this  agreement as specified in the preceding sentence  you must pay within 30 days all amounts which have accrued prior to such end   as well as all sums remaining unpaid for programs ordered and or services received under this agreement plus related taxes and  expenses  If Oracle ends the license for a program under th
12.  to hold each other   s confidential information in confidence for a period of three years from the date of disclosure   Also  we each agree to disclose confidential information only to those employees or agents who are required to protect it against  unauthorized disclosure  Nothing shall prevent either party from disclosing the terms or pricing under this agreement or orders  submitted under this agreement in any legal proceeding arising from or in connection with this agreement or disclosing the  confidential information to a federal or state governmental entity as required by law     L  Entire Agreement   You agree that this agreement and the information which is incorporated into this agreement by written reference  including  reference to information contained in a URL or referenced policy   together with the applicable ordering document  are the  complete agreement for the programs and or services ordered by you  and that this agreement supersedes all prior or  contemporaneous agreements or representations  written or oral  regarding such programs and or services  If any term of this  agreement is found to be invalid or unenforceable  the remaining provisions will remain effective and such term shall be replaced  with a term consistent with the purpose and intent of this agreement  It is expressly agreed that the terms of this agreement and  any Oracle ordering document shall supersede the terms in any purchase order or other non Oracle ordering document and no  terms 
13. ACLE CANNOT SUBSTANTIALLY CORRECT A BREACH IN A COMMERCIALLY REASONABLE  MANNER  YOU MAY END THE RELEVANT SERVICES AND RECOVER THE FEES PAID TO ORACLE FOR THE  DEFICIENT SERVICES     TO THE EXTENT PERMITTED BY LAW  THESE WARRANTIES ARE EXCLUSIVE AND THERE ARE NO OTHER  EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS INCLUDING WARRANTIES OR CONDITIONS OF  MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE     F  Trial Programs   You may order trial programs  or Oracle may include additional programs with your order which you may use for trial  non   production purposes only  You may not use the trial programs to provide or attend third party training on the content and or  functionality of the programs  You have 30 days from the delivery date to evaluate these programs  If you decide to use any of  these programs after the 30 day trial period  you must obtain a license for such programs from Oracle or an authorized distributor   If you decide not to obtain a license for any program after the 30 day trial period  you will cease using and will delete any such  programs from your computer systems  Programs licensed for trial purposes are provided    as is    and Oracle does not provide  technical support or offer any warranties for these programs     G  Indemnification   If a third party makes a claim against either you or Oracle     Recipient    which may refer to you or Oracle depending upon which  party received the Material   that any information  design  specification  instruc
14. Center Agent licenses must match the number of licenses of the Decision  Connector for Call Center program    e Informatica OEM PowerCenter ETL Server and PowerConnect Adapters may not be used on a standalone basis or as a  standalone ETL tool  The Informatica OEM Power Center ETL Server and PowerConnect Adapters may be used with any  data source provided the target s  are   i  the Oracle Business Intelligence applications programs  excluding Hyperion  Financial Performance Management Applications    ii  the underlying platforms on which the Oracle Business Intelligence  Suite Enterprise Edition Plus program  Oracle Business Intelligence Standard Edition One or associated components of those  Business Intelligence applications programs run  or  iii  a staging database for any of the foregoing  Informatica OEM Power  Center ETL Server and PowerConnect Adapters may also be used where the Oracle Business Intelligence applications  programs  excluding Hyperion Financial Performance Management Applications  are the source and non Oracle Business  Intelligence application programs are the target  provided  that users do not use Informatica OEM PowerCenter ETL Server  and PowerConnect Adapters to transform the data    e Hyperion Data Integration Management  Hyperion Data Integration Management Team Based Development  and the  Hyperion Data Integration Management Adapters for SAP BW  SAP R3  PeopleSoft and Siebel are licensed by Computer   Each Computer license is limited to support 
15. Intelligence  Server Enterprise Edition or Business Intelligence Suite Enterprise Edition Plus products    BEA WebLogic Server Advantage Edition does not include WebLogic Server Clustering    BEA WebLogic Server Mid Market Edition can only be licensed on servers that have a maximum capacity of 2 CPUs  This  program does not include WebLogic Server Clustering    The use of the BEA WebLogic Server SDK program is limited to 5 concurrent IP connections    The use of the BEA WebLogic Platform SDK program is limited to 5 concurrent IP connections    The use of the BEA WebLogic SDK Professional Edition program is limited to 5 concurrent IP connections    BEA WebLogic Network Gatekeeper Standard Edition Base Platform includes a limited use license of BEA WebLogic SIP  Server  The limited use license entitles you to use the BEA WebLogic SIP Server program only to access the features and  functions of WebLogic Network Gatekeeper Standard Edition    BEA WebLogic Network Gatekeeper TWS Edition Base Platform includes a limited use license of BEA WebLogic SIP  Server IMS Edition  The limited use license entitles you to use the BEA WebLogic SIP Server IMS Edition program only to  access the features and functions of WebLogic Network Gatekeeper TWS Edition    The use of the BEA WebLogic WorkGroup Edition is limited to 20 concurrent IP connections  This program does not  include WebLogic Server Clustering    BEA WebLogic Operations Control includes 5 Instances of WebLogic Operations Control M
16. ORACLE    ORACLE LICENSE AND SERVICES AGREEMENT    A  Agreement Definitions      You    and    your    refers to the individual or entity that has executed this agreement     agreement     and ordered programs and or  services from Oracle USA  Inc      Oracle     or an authorized distributor  The term    ancillary programs    refers to third party  materials specified in the program documentation which may only be used for the purposes of installing or operating the programs  with which the ancillary programs are delivered  The term    program documentation    refers to the program user manual and  program installation manuals  The term    programs    refers to the software products owned or distributed by Oracle which you  have ordered  program documentation  and any program updates acquired through technical support  The term    services    refers to  technical support  education  hosted outsourcing services  consulting or other services which you have ordered     B  Applicability of Agreement  This agreement is valid for the order which this agreement accompanies     C  Rights Granted   Upon Oracle   s acceptance of your order  you have the non exclusive  non assignable  royalty free  perpetual  unless otherwise  specified in the ordering document   limited right to use the programs and receive any services you ordered solely for your internal  business operations and subject to the terms of this agreement  including the definitions and rules set forth in the order and the
17. al support fees you have paid for the license  If you are the Provider and such return materially affects  Oracle   s ability to meet its obligations under the relevant order  then Oracle may  at its option and upon 30 days prior written  notice  terminate the order  The Provider will not indemnify the Recipient if the Recipient alters the Material or uses it outside the  scope of use identified in the Provider   s user documentation or if the Recipient uses a version of the Materials which has been  superseded  if the infringement claim could have been avoided by using an unaltered current version of the Material which was  provided to the Recipient  The Provider will not indemnify the Recipient to the extent that an infringement claim is based upon  any information  design  specification  instruction  software  data  or material not furnished by the Provider  Oracle will not  indemnify you to the extent that an infringement claim is based upon the combination of any Material with any products or  services not provided by Oracle  Oracle will not indemnify you for infringement caused by your actions against any third party if  OLSA_V020409_US doc Page 2 of 18    the Oracle program s  as delivered to you and used in accordance with the terms of this agreement would not otherwise infringe  any third party intellectual property rights  This section provides the parties    exclusive remedy for any infringement claims or  damages     H  Technical Support   For purposes of the orde
18. anaged Instance and WebLogic  Operations Control Liquid VM Container    BEA AquaLogic Enterprise Repository Professional Edition program is limited to 5 unique daily users as defined above    BEA AquaLogic Enterprise Repository is limited to 10 unique daily users as defined above    For the BEA AquaLogic Enterprise Repository program  you may not have both named users and unique daily users in your  environment    BEA WebLogic Integration Application Integration and BEA WebLogic Integration Business to Business include a limited  use license for WebLogic Integration  The limited use license enables you to use only the following features of WebLogic  Integration  application connectivity via adapters  application connectivity via controls  adapter development kit  WLI design  console  data transformation  messaging  JMS   message broker  web services  WLI administration console for application  integration monitoring and management  In addition  the limited use license of WebLogic Integration included with BEA  WebLogic Integration Business to Business allows you to also use the B2B protocols  for example  ebXML  RosettaNet  web  services  and trading partner management  You have no right to use any other features or functionality of the WebLogic  Integration program    If you purchase concurrent user licenses for BEA WebLogic Enterprise CORBA ATMI and J2EE RTK  BEA WebLogic  Enterprise CORBA and ATMI Run Time  BEA Tuxedo Runtime and or BEA Tuxedo LLE Security programs  you mu
19. ayment obligations in your ordering document  however   a  if you order SULS  for programs  the preceding sentence does not relieve Oracle of its obligation to provide updates under your ordering document   if and when available  in accordance with Oracle   s then current technical support policies  and  b  the preceding sentence does not  change the rights granted to you for any program licensed under your ordering document  per the terms of your ordering document  and this agreement     K  Nondisclosure  By virtue of this agreement  the parties may have access to information that is confidential to one another     confidential  information      We each agree to disclose only information that is required for the performance of obligations under this    OLSA_V020409_US doc Page 3 of 18    agreement  Confidential information shall be limited to the terms and pricing under this agreement and all information clearly  identified as confidential at the time of disclosure     A party   s confidential information shall not include information that   a  is or becomes a part of the public domain through no act  or omission of the other party   b  was in the other party   s lawful possession prior to the disclosure and had not been obtained by  the other party either directly or indirectly from the disclosing party   c  is lawfully disclosed to the other party by a third party  without restriction on the disclosure  or  d  is independently developed by the other party     We each agree
20. censed     For the purpose of the following Oracle Governance  Risk  and Compliance applications  Application Access Controls Governor   Application Access Controls for E Business Suite  Configuration Controls Governor  Configuration Controls for E Business  Suite  Transaction Controls Governor  Preventive Controls Governor  and Governance  Risk  and Compliance Controls Suite  the  number of Monitored Users is equal to the total number of unique E Business Suite users  individuals  being monitored by the  program s   as created defined in the User Administration function of E Business Suite  Users of iProcurement and or Self   Service Human Resources are excluded     For the purpose of the following PeopleSoft Enterprise Governance  Risk  and Compliance applications  Application Access  Controls Governor  Application Access Controls for PeopleSoft Enterprise  Configuration Controls Governor  and Configuration  Controls for PeopleSoft Enterprise  the number of Monitored Users is equal to the total number of unique PeopleSoft Enterprise   or any other custom applications   programs  users  individuals  that the program monitors     Named User Plus   Named User  is defined as an individual authorized by you to use the programs which are installed on a  single server or multiple servers  regardless of whether the individual is actively using the programs at any given time  All of the  remaining provisions of this definition apply only with respect to Named User Plus licenses  and
21. defined as a data rules file containing content for a given country in order to perform data quality functions  optimized for that country     Server  is defined as the computer on which the programs are installed  A Server license allows you to use the licensed program  on a single specified computer     Server Adapter  is defined as a machine or cluster and the interface to a unique and discrete application instance     Service Order Line  is defined as the total number of service order entry line items processed by the program during a 12 month  period  Multiple service order entry line items may be entered as part of an individual customer service order or quote  You may  not exceed the licensed number of Service Order Lines during any 12 month period unless you acquire additional Service Order  Line licenses from Oracle     Subscriber  is defined as  a  a working telephone number for all wireline devices   b  a portable handset or paging device that  has been activated by you for wireless communications and paging   c  a residential drop or a nonresidential device serviced by a  cable provider  or  d  a live connected utility meter  The total number of Subscribers is equal to the aggregate of all types of  Subscribers  If your business is not defined in the primary definition of Subscriber above  Subscriber is defined as each U S    1 000  one thousand dollar  increment of your gross annual revenue as reported to the SEC in your annual report or the  equivalent accountin
22. e  whichever is greater   b  to maintain agreements with your employees and agents that  protect the confidentiality and proprietary rights of the confidential information of third parties such as Oracle and instruct your  employees and agents of these requirements for the TRMs   c  restrict disclosure of the TRMs to those of your employees and  agents who have a  need to know  consistent with the purposes for which such TRMs were disclosed   d  maintain the TRMs at  all times on your premises  and  e  not to remove or destroy any proprietary or confidential legends or markings placed upon the  TRMs  Oracle shall retain all title  copyright and other proprietary rights in the TRMs  TRMs are provided to you  as is  without  any warranty of any kind  Upon termination  you shall cease using  and shall return or destroy  all copies of the applicable TRMs     OLSA_V020409_US doc Page 12 of 18    Terabyte  is defined as a terabyte of computer storage space used by a storage filer equal to one trillion bytes   Tiered Server  A Tier refers to the maximum capacity of the server on which the program is installed     A program specifying    Tier 1    as part of the program name is limited to servers with a maximum capacity of 1 or 2 Intel  processors  dual core  or 1 Intel processor  quad core  or entry level RISC workstations and servers     A program specifying    Tier 2    as part of the program name is limited to servers with a maximum capacity of 3 or 4 Intel  processors  dual core
23. e Indemnification section  you must pay within 30 days all amounts  remaining unpaid for services related to such license plus related taxes and expenses  Except for nonpayment of fees  the non   breaching party may agree in its sole discretion to extend the 30 day period for so long as the breaching party continues reasonable  efforts to cure the breach  You agree that if you are in default under this agreement  you may not use those programs and or  services ordered  You further agree that if you have used an Oracle Financing Division contract to pay for the fees due under an  order and you are in default under that contract  you may not use the programs and or services that are subject to such contract   Provisions that survive termination or expiration are those relating to limitation of liability  infringement indemnity  payment  and  others which by their nature are intended to survive     J  Fees and Taxes   All fees payable to Oracle are due within 30 days from the invoice date  You agree to pay any sales  value added or other similar  taxes imposed by applicable law that Oracle must pay based on the programs and or services you ordered  except for taxes based  on Oracle   s income  Also  you will reimburse Oracle for reasonable expenses related to providing the services  Fees for services  listed in an ordering document are exclusive of taxes and expenses  You agree that you have not relied on the future availability  of any programs or updates in entering into the p
24. e above the first two cores shall count as  25 CPUs   All fractions of a number are to be rounded up to the next whole number  This definition only applies to those programs with     BEA    in the program name     Custom Suite User  is defined as an individual authorized by you to use the application programs included in the applicable  Custom Applications Suite which are installed on a single server or on multiple servers regardless of whether the individual is  actively using the programs at any given time     Customer  is defined as the customer entity specified on the ordering document  The programs may not be used or accessed for  the business operations of any third party  including but not limited to your customers  partners  or your affiliates  There is no  limitation on the number of computers on which such programs may be copied  installed and used     Developer Kit  is defined as a single copy of the distributed program     Developer User   Developer  Developer Seat  is defined as an individual authorized by you to use the programs which are  installed on a single server or multiple servers  regardless of whether the individual is actively using the programs at any given  time  With respect to Developer Users only  such users may create  modify  view and interact with the programs and  documentation     Electronic Order Line  is defined as the total number of distinct order lines entered electronically into the Oracle Order  Management application from any source  
25. e of such programs  Any services acquired from Oracle are bid  separately from such program licenses  and you may acquire either services or such program licenses without acquiring the other     D  Ownership and Restrictions   Oracle or its licensors retain all ownership and intellectual property rights to the programs  Oracle retains all ownership and  intellectual property rights to anything developed by Oracle and delivered to you under this agreement resulting from the services   You may make a sufficient number of copies of each program for your licensed use and one copy of each program media     Third party technology that may be appropriate or necessary for use with some Oracle programs is specified in the program  documentation  Such third party technology is licensed to you under the terms of the third party technology license agreement  specified in the program documentation and not under the terms of this agreement     You may not    e remove or modify any program markings or any notice of Oracle   s or its licensors    proprietary rights    e make the programs or materials resulting from the services available in any manner to any third party for use in the third  party   s business operations  unless such access is expressly permitted for the specific program license or materials from the  services you have acquired     e cause or permit reverse engineering  unless required by law for interoperability   disassembly or decompilation of the  programs  the foregoing
26. edited academic institution  such user may only  use the programs for academic and non commercial use     Field Technician  is defined as an engineer  technician  representative  or other person who is dispatched by you  including the  dispatchers  to the field using the programs      M Freight Under Management  is defined as one million US Dollars   1 000 000  of the total transportation value of tendered  orders for all shipments for a given calendar year during the term of the license  FUM shall include the combined total of actual  freight purchased by you  plus the cost of freight for shipments managed by you  e g   you are not purchasing transportation  services on behalf of your clients but are providing transportation management services for your clients   Freight that is paid by a  third party shall also be included in the FUM total  e g   inbound shipments from suppliers to you with freight terms of prepaid      Full Time Equivalent  FTE  Student  is defined as any full time student enrolled in your institution and any part time student  enrolled in your institution counts as 25  of an FTE Student  The definition of  full time  and  part time  is based on your  policies for student classification  If the number of FTE Students is a fraction  that number will be rounded to the nearest whole  number for purposes of license quantity requirements     Hosted Named User  is defined as an individual authorized by you to access the hosted service  regardless of whether the 
27. ent are allowed to manually enter orders directly into the programs but any  orders entered electronically from other sources must be licensed separately  For Oracle Sourcing  Oracle iSupplier Portal  Oracle  Services Procurement  PeopleSoft eSupplier Connection and PeopleSoft Strategic Sourcing programs  use by your external  suppliers is included with your application user licenses     Application Read Only User  is defined as an individual authorized by you to run only queries or reports against the application  program for which you have also acquired non read only licenses     Case Report Form  CRF  Page  is defined as the  electronic equivalent  of what would be the total number of physical paper  OLSA_V020409_US doc Page 5 of 18    pages initiated remotely by the program  measured explicitly in the program as Received Data Collection Instruments  during a 12  month period  You may not exceed the licensed number of CRF Pages during any 12 month period unless you acquire additional  CRF Page licenses from Oracle     Client Machine  is defined as the computer from which the programs are being accessed  regardless of where the program is  installed     Collaboration Program User  is defined as an individual authorized by you to use the programs which are installed on a single  server or on multiple servers regardless of whether the individual is actively using the programs at any given time  For the  purposes of counting and licensing the number of Real Time Collaboration 
28. export    regulations   You agree that no data  information  program and or materials resulting from services  or direct  product thereof  will be exported  directly or indirectly  in violation of these laws  or will be used for any purpose prohibited by  these laws including  without limitation  nuclear  chemical  or biological weapons proliferation  or development of missile  technology     O  Other   1  This agreement is governed by the substantive and procedural laws of California and you and Oracle agree to submit to the  exclusive jurisdiction of  and venue in  the courts in San Francisco  San Mateo  or Santa Clara counties in California in any  dispute arising out of or relating to this agreement     2  If you have a dispute with Oracle or if you wish to provide a notice under the Indemnification section of this agreement  or if  you become subject to insolvency or other similar legal proceedings  you will promptly send written notice to  Oracle USA   Inc   500 Oracle Parkway  Redwood City  California  USA  Attention  General Counsel  Legal Department     3  You may not assign this agreement or give or transfer the programs and or any services or an interest in them to another  individual or entity  If you grant a security interest in the programs and or any services deliverables  the secured party has no  right to use or transfer the programs and or any services deliverables  and if you decide to finance your acquisition of the  programs and or any services  you will 
29. follow Oracle   s policies regarding financing which are at http   oracle com contracts     OLSA_V020409_US doc Page 4 of 18    4  Except for actions for nonpayment or breach of Oracle   s proprietary rights  no action  regardless of form  arising out of or  relating to this agreement may be brought by either party more than two years after the cause of action has accrued     5  Upon 45 days written notice  Oracle may audit your use of the programs  You agree to cooperate with Oracle   s audit and  provide reasonable assistance and access to information  Any such audit shall not unreasonably interfere with your normal  business operations  You agree to pay within 30 days of written notification any fees applicable to your use of the programs in  excess of your license rights  If you do not pay  Oracle can end your technical support  licenses and or this agreement  You  agree that Oracle shall not be responsible for any of your costs incurred in cooperating with the audit     6  The Uniform Computer Information Transactions Act does not apply to this agreement or orders placed under it  You  understand that Oracle   s business partners  including any third party firms retained by you to provide computer consulting  services  are independent of Oracle and are not Oracle   s agents  Oracle is not liable for nor bound by any acts of any such  business partner  unless the business partner is providing services as an Oracle subcontractor on an engagement ordered under  this agreeme
30. g or reporting document     Suite  is defined as all the functional software components described in the product documentation     Tape Drive  is defined as mechanical devices used to sequentially write  read and restore data from magnetic tape media   Typically used  but not limited to  data protection and archival purposes  tape drives are deployed either as a standalone unit s  or  housed within a robotic tape library  Examples of tape drive include but are not limited to  Linear Tape Open  LTO   Digital  Linear Tape  DLT   Advanced Intelligent Type  AIT   Quarter Inch Cartridge  QIC   Digital Audio Tape  DAT   and 8mm  Helical Scan     Technical Reference Manuals   Technical Reference Manuals        TRMs     are Oracle   s confidential information  You shall use the TRMs solely for your internal  data processing operations for purposes of   a  implementing applications programs   b  interfacing other software and hardware  systems to the applications programs and  c  building extensions to applications programs  You shall not disclose  use or permit  the disclosure or use by others of the TRMs for any other purpose  You shall not use the TRMs to create software that performs  the same or similar functions as any of Oracle products  You agree   a  to exercise either at least the same degree of care to  safeguard the confidentiality of the TRMs as you exercise to safeguard the confidentiality of your own most important confidential  information or a reasonable degree of car
31. idual customer order or quote and may also be automatically  generated by the Oracle Configurator  You may not exceed the licensed number of Order Lines during any 12 month period  unless you acquire additional Order Line licenses from Oracle     Order Management User  is defined as an individual authorized by you to use the applicable licensed application programs  which are installed on a single server or on multiple servers regardless of whether the individual is actively using the programs at  any given time  Order Management Users are allowed to manually enter orders directly into the programs but any orders entered  electronically from other sources must be licensed separately     Orders  is defined as the total number of distinct orders for all programs that are a part of Electronic Orders  entered  electronically  not manually entered by licensed professional users  through EDI  XML or other electronic means including  purchase orders transmitted from Oracle Purchasing  during a 12 month period  You may not exceed the licensed number of  orders during any 12 month period     OLSA_V020409_US doc Page 9 of 18    Partner Organization  is defined as an external third party business entity that provides value added services in developing   marketing and selling your products  Depending upon the type of industry  partner organizations play different roles and are  recognized by different names such as reseller  distributor  agent  dealer or broker     Person  is defined as 
32. included in any such purchase order or other non Oracle ordering document shall apply to the programs and or services  ordered  This agreement and ordering documents may not be modified and the rights and restrictions may not be altered or  waived except in a writing signed or accepted online through the Oracle Store by authorized representatives of you and of Oracle   Any notice required under this agreement shall be provided to the other party in writing     M  Limitation of Liability   NEITHER PARTY SHALL BE LIABLE FOR ANY INDIRECT  INCIDENTAL  SPECIAL  PUNITIVE  OR  CONSEQUENTIAL DAMAGES  OR ANY LOSS OF PROFITS  REVENUE  DATA  OR DATA USE  ORACLE   S  MAXIMUM LIABILITY FOR ANY DAMAGES ARISING OUT OF OR RELATED TO THIS AGREEMENT OR  YOUR ORDER  WHETHER IN CONTRACT OR TORT  OR OTHERWISE  SHALL BE LIMITED TO THE AMOUNT  OF THE FEES YOU PAID ORACLE UNDER THIS AGREEMENT  AND IF SUCH DAMAGES RESULT FROM  YOUR USE OF PROGRAMS OR SERVICES  SUCH LIABILITY SHALL BE LIMITED TO THE FEES YOU PAID  ORACLE FOR THE DEFICIENT PROGRAM OR SERVICES GIVING RISE TO THE LIABILITY     N  Export   Export laws and regulations of the United States and any other relevant local export laws and regulations apply to the programs   You agree that such export control laws govern your use of the programs  including technical data  and any services deliverables  provided under this agreement  and you agree to comply with all such export laws and regulations  including    deemed export    and     deemed re 
33. ll  auctions conducted through the Oracle Exchange Marketplace by you and others during the applicable year of the Oracle  Exchange Marketplace license  regardless of whether any such auction results in a purchase order  provided that an auction  resulting in a purchase order shall only be counted against the Annual Transaction Volume once     Applications National Language Support  NLS  Supplement Media Packs  Please be advised that only a subset of the  products included on an Applications NLS Supplement Media Pack have been translated  For existing supported customers   MetaLink has information on which products have been translated for the supported languages  http   metalink oracle com   For  new or unsupported customers  please contact your Oracle Account Manager for this information        Application User  is defined as an individual authorized by you to use the applicable licensed application programs which are  installed on a single server or on multiple servers regardless of whether the individual is actively using the programs at any given  time  If you license the Oracle Self Service Work Request option in conjunction with Oracle Enterprise Asset Management  you  are required to maintain licenses for the equivalent number of Application Users licensed and you are granted unlimited access to  initiate work requests  view work request status and view scheduled completion dates for your entire employee population   Application Users licensed for Oracle Order Managem
34. llion U S  dollars   1 000 000  in all income  interest income and non  interest income  before adjustments for expenses and taxes generated by you during a fiscal year for the product lines for which  the programs are used     Record  The Customer Hub B2B is a bundle that includes two components  Siebel Universal Customer Master B2B and Oracle  Customer Data Hub  For the purposes of the Customer Hub B2B application  record is defined as the total number of unique  customer database records stored in the Customer Hub B2B application  i e   stored in a component of Customer Hub B2B   A  customer database record is a unique business entity or company record  which is stored as an account for the Siebel Universal  Customer Master B2B product or as an organization for the Oracle Customer Data Hub product     The Customer Hub B2C is a bundle that includes two components  Siebel Universal Customer Master B2C and Oracle Customer  Data Hub  For the purposes of the Customer Hub B2C application  record is defined as the total number of unique  customer database records stored in the Customer Hub B2C application  i e   stored in a component of Customer Hub B2C   A  customer database record is a unique consumer  1 e   physical person  record  which is stored as a contact for the Siebel Universal  Customer Master product or as a person for the Oracle Customer Data Hub product     The Product Hub is a bundle that includes two components  Siebel Universal Product Master and Oracle Product I
35. loyees  Additionally  a record may also be a summary object   commonly referred to as a rollup member  that either summarizes base members or describes hierarchical information associated  with underlying base members  Records represent unique occurrences and they do not include any duplicates or shared references  that may be essential for master data management purposes     1000 Records  is defined as 1000 cleansed records  i e   rows  that are output from a production data flow of the Data Quality for  Data Integrator program     Registry Instance  is defined as a single installed copy of the program on one computer     A program specifying    Named Project    as part of the program name may only be used with a single specific internal use  application as identified in the applicable ordering document  running on a single installed copy of the program     A program specifying    Named Division    as part of the program name may only be used by a single discreet business sub unit  within your organization as identified in the applicable ordering document  There is no restriction on the number of Projects for  which the program may be used within your identified discreet business sub unit  provided that such use does not exceed the  authorized number of registry instances for which you have paid the applicable fees     OLSA_V020409_US doc Page 11 of 18    A program specifying    Named Enterprise    as part of the program name may only be used by your business entity  whether
36. mber of processors which require licensing for AMD and Intel multicore chips      n    cores shall be determined by multiplying the total number of cores by a core processor licensing factor of  50  For the  purposes of counting the number of processors which require licensing for all hardware platforms not otherwise specified in this  section  a multicore chip with  n  cores shall be determined by multiplying  n  cores by a core processor licensing factor of  75   All cores on all multicore chips for each licensed program for each core processor licensing factor listed above are to be  aggregated before multiplying by the appropriate core processor licensing factor and all fractions of a number are to be rounded  up to the next whole number  When licensing Oracle programs with Standard Edition One or Standard Edition in the product  name  a processor is counted equivalent to an occupied socket  however  in the case of multi chip modules  each chip in the multi     chip module is counted as one occupied socket        For example  a Sun UltraSPARC T1 based server installed and or running the program  other than Standard Edition One programs  or Standard Edition programs  on 6 cores would require 2 processor licenses  6 multiplied by a core processor licensing factor of   25 equals 1 50 which is then rounded up to the next whole number which is 2   An Intel or AMD based server installed and or  running the program  other than Standard Edition One programs or Standard Edition pr
37. ms     Named User Plus Minimum   25 Named Users Plus per Processor   25 Named Users Plus per Processor   10 Named Users Plus per Processor   10 Named Users Plus per Processor   10 Named Users Plus per Processor   10 Named Users Plus per Processor   10 Named Users Plus per Processor   10 Named Users Plus per Processor   1    TopLink and Application Development Framework 10 Named Users Plus per Processor  Internet Application Server Java Edition 10 Named Users Plus per Processor   Internet Application Server Standard Edition 0 Named Users Plus per Processor     Internet Application Server Enterprise Edition 0 Named Users Plus per Processor   BPEL Process Manager 0 Named Users Plus per Processor  0 Named Users Plus per Processor    Enterprise Repository 0 Named Users Plus per Processor  Forms and Reports 0 Named Users Plus per Processor    1  1  1  1  10 Named Users Plus per Processor  i 1  i 1  1  10 Named Users Plus per Processor    Service Registry 0 Named Users Plus per Processor    Business Process Management Suite for Non Oracle 10 Named Users Plus per Processor  Middleware    10 Named Users Plus per Processor  10 Named Users Plus per Processor  10 Named Users Plus per Processor  10 Named Users Plus per Processor  10 Named Users Plus per Processor  10 Named Users Plus per Processor    OLSA_V020409_US doc Page 17 of 18    Coherence Grid Edition 0 Named Users Plus per Processor          Imaging and Process Management 10 Named Users Plus per Processor  10 Named Users Plus per
38. nformation  Management Data Hub  For the purposes of the Product Hub application  record is defined as the total number of unique product  database records stored in the Product Hub application  i e   stored in a component of Product Hub   A product database record is  a unique product component or SKU stored in the MTL_SYSTEM_ITEMS table with an active or inactive status and does  not include any instance items  i e    star items  or organization assignments of the same item     For the purposes of the Case Hub program a record is defined as the total number of unique case database records that may be  stored in the Case Hub application   A case database record is a unique request or issue requiring investigation or service stored in  S_CASE table with an active or inactive status     For the programs listed above  please see the application licensing prerequisites as specified in the Applications Licensing Table  which may be accessed at http   oracle com contracts for the grant and restrictions of the underlying Oracle technology        For the Hyperion Data Relationship Management program  a record is defined as the unique occurrence of any business object or  master data construct that you choose to manage within the program  Records may describe any number of enterprise information  assets  commonly referred to as base members  including but not limited to cost centers  ledger accounts  legal entities   organizations  products  vendors  assets  locations  regions or emp
39. not manually entered by licensed Order Management Users  Professional Users 2003   or Professional Users 2003   External  during a 12 month period  This includes order lines originating as external EDI XML  transactions and or sourced from other Oracle and non Oracle applications  You may not exceed the licensed number of order  lines during any 12 month period     Employee  is defined as all of your full time  part time  temporary employees and all of your agents  contractors and consultants   The quantity of the licenses required is determined by the number of Employees and not the actual number of users  In addition  if  you elect to outsource any business function s  to another company  all of the company s full time  part time  temporary  OLSA_V020409_US doc Page 6 of 18    employees and agents  contractors and consultants that are providing the outsourcing services for you must be counted for the  purposes of determining the number of Employees     Employee User  is defined as an individual authorized by you to use the programs which are installed on a single server or  multiple servers  regardless of whether or not the individual is actively using the programs at any given time    Expense Report  is defined as the total number of expense reports processed by Internet Expenses during a 12 month period   You may not exceed the licensed number of expense reports during any 12 month period     Faculty User  is defined as an active teaching member of the faculty for an accr
40. nt     P  Force Majeure   Neither of us shall be responsible for failure or delay of performance if caused by  an act of war  hostility  or sabotage  act of God   electrical  internet  or telecommunication outage that is not caused by the obligated party  government restrictions  including the  denial or cancellation of any export or other license   other event outside the reasonable control of the obligated party  We both  will use reasonable efforts to mitigate the effect of a force majeure event  If such event continues for more than 90 days  either of  us may cancel unperformed services upon written notice  This section does not excuse either party   s obligation to take reasonable  steps to follow its normal disaster recovery procedures or your obligation to pay for programs delivered or services provided     Q  License Definitions and Rules  To fully understand your license grant  you need to review the definition for the licensing metric and term designation as well as  the licensing rules which are incorporated in and made a part of this agreement     Definitions and License Metrics    Adapter  is defined as each software code interface  installed on each Oracle Internet Application Server Enterprise Edition   which facilitates communication of information between each version of a third party software application or system and Oracle  Programs      M Annual Transaction Volume  is defined as one million U S  dollars   1 000 000  in all purchase orders transacted and a
41. ntinue for a period of 1 year  At the end of the 1 year the program license shall terminate     Licensing Rules    Failover  Subject to the conditions that follow below  your license for the following programs  Oracle Database  Enterprise  Edition  Standard Edition or Standard Edition One   Oracle Database Enterprise Edition Options  Oracle Internet Application  Server  Enterprise Edition  Standard Edition  Standard Edition One or Java Edition   Oracle Internet Application Server Options   Business Intelligence Suite Enterprise Edition Plus  Business Intelligence Server Enterprise Edition and Business Intelligence   Standard Edition or Standard Edition One  includes the right to run the licensed program s  on an unlicensed spare computer in a  failover environment for up to a total of ten separate days in any given calendar year  for example  if a failover node is down for  two hours on Tuesday and three hours on Friday  it counts as two days   The above right only applies when a number of machines  are arranged in a cluster and share one disk array  When the primary node fails  the failover node acts as the primary node  Once  the primary node is repaired  you must switch back to the primary node  Once the failover period has exceeded ten days  the  failover node must be licensed  In addition  only one failover node per clustered environment is at no charge for up to ten separate  days even if multiple nodes are configured as failover  Downtime for maintenance purposes count
42. ograms  on 7 cores would require 4  processor licenses  7 multiplied by a core processor licensing factor of  50 equals 3 50 which is then rounded up to the next whole  number which is 4   Two multicore servers  for hardware platforms not specified above  installed and or running the program on  10 cores would require 8 processor licenses  10 multiplied by a core processor licensing factor of  75 equals 7 50 which is then  rounded up to the next whole number which is 8      For the purposes of the following programs  Configuration Management Pack for Non Oracle Systems  System Monitoring Plug   in for Hosts  System Monitoring Plug in for Non Oracle Databases  System Monitoring Plug in for Non Oracle Middleware   Diagnostics Pack for Non Oracle Middleware and Provisioning Pack  only the processors on which the third party program that is  being managed monitored are running are counted for the purpose of determining the number of licenses required     For the purposes of the following programs  Application Management Pack for Oracle E Business Suite  Application Management  Pack for Siebel  and Application Management Pack for PeopleSoft Enterprise  all processors on which the middleware and or  database software that support the respective application program are running are counted for the purpose of determining the  number of licenses required     For the Healthcare Transaction Base program  only the processors on which Internet Application Server Enterprise Edition and the 
43. onal application used as a source  e g   Oracle  SAP  PeopleSoft  Siebel   A license to the Data Warehouse  Adapter program does not provide a license or the right to use the operational applications  a license to the Data Warehouse  Adapter program provides only a connector to them    Application licensing prerequisites as specified in the Applications Licensing Table which may be accessed at  http   oracle com contracts    The number of Hyperion program option licenses must match the number of licenses of the associated Hyperion program    The license for the Hyperion Planning     System 9 programs includes a limited use license for both the Hyperion Essbase      System 9 and Hyperion Financial Reporting   System 9 programs  Such limited use license means that the Hyperion Essbase      System 9 and Hyperion Financial Reporting   System 9 programs may only be used to access data from the Hyperion  Planning     System 9 program  Specifically  the Hyperion Essbase     System 9 program cannot be used to create Essbase  cubes that do not contain data used by the Hyperion Planning     System 9 program and the Aggregate Storage option  component of the Hyperion Essbase     System 9 program may not be used    You may run only one data repository of the Oracle Real User Experience Insight per server regardless of the number of  processors that are licensed for a server    Oracle Data Integrator may only be used for loading and transforming data that will be used within the Business 
44. ontrol Smart Packs  an instance is defined as a single WebLogic Operations Control  server node running in a single JVM enabled with the functionality of the Smart Pack     For purposes of WebLogic Operations Control Managed Instance  WLOC   an instance is defined as the target application under  management of WLOC running within a single JVM or as an instance of Virtual Edition versions of BEA products     For purposes of WebLogic Operations Control LiquidVM Container  an instance is defined as a single LiquidVM node running in  a single virtual machine  irrespective of the number of CPUs  servers or similar used metrics to run the software     1K Invoice Line  is defined as one thousand invoice line items processed by the program during a 12 month period  You may  not exceed the licensed number of Invoice Lines during any 12 month period unless you acquire additional Invoice Line licenses  from Oracle     OLSA_V020409_US doc Page 7 of 18    IVR Port  is defined as a single caller that can be processed via the Interactive Voice Response  IVR  system  You must purchase  licenses for the number of IVR Ports that represent the maximum number of concurrent callers that can be processed by the IVR  system     Learning Credits  may be used to acquire education products and services offered in the Oracle University online catalogue  posted at http   www oracle com education under the terms specified therein  Learning credits may only be used to acquire  products and services at the
45. or other person who is being recorded by the program     Transaction  is defined as each set of interactions that is initiated by an application user recorded by Oracle Enterprise Manager  to capture availability and performance metrics used in calculating service levels  For example  the following set of interactions  would represent one transaction  login  search customer  log out     TUPS Cluster  is defined as a unit of functionality executed by a BEA WebLogic Network Gatekeeper  WLNG  module such as  call setup or sending a message per cluster     Cluster    shall mean one or more physical hardware servers located at a single  geographical site  running any number of instances of WLNG Standard Edition  For a given cluster  WLNG monitors the number  of TUPS executed by each WLNG module in 5 minute intervals  After each 24 hours of WLNG operation on a given cluster  the  busiest 60 consecutive minute period will be identified by the product  and the total number of TUPS during that busiest hour will  be divided by 3600  yielding the number of TUPS required to be licensed by you for that cluster     TUPS  is defined as a unit of functionality executed by a BEA WebLogic Network Gatekeeper module such as call setup or  sending a message     UPK Developer  is defined as an individual authorized by you to use the programs which are installed on a single server or  multiple servers  regardless of whether the individual is actively using the programs at any given time  UPK Develo
46. or others  active  on the program  plus  2  Book value of assets on operating leases  whether owned or managed for others  active on the program   plus  3  Book value of loans  notes  conditional sales contracts and other receivables  owned or managed for others  active on the  program  plus  4  Book value of non earning assets  owned or managed for others  which were previously leased and active on the  program  including assets from term terminated leases and repossessed assets  plus  5  Original cost of assets underlying leases  and loans  originated and active on the program  then sold within the previous 12 months     Membership  is defined as an individual authorized by you to access the hosted service  regardless of whether the individual is  accessing the hosted service at any given time     Module  is defined as each production database running the programs     Monitored User  is defined as an individual who is monitored by an Analytics program which is installed on a single server or  multiple servers  regardless of whether the individual is actively being monitored at any given time  Individual users who are  licensed for an Analytics program by either Named User Plus or Application User may not be licensed by Monitored User  For  the purposes of the Usage Accelerator Analytics program  every user of your licensed CRM Sales application program must be  licensed  For the purposes of the Human Resources Compensation Analytics program  all of your employees must be li
47. pers  may create  modify  view and interact with simulations and documentation     UPK Employee  is defined as an active employee of yours   Note  The value of these applications is determined by the size of  the active employee population and not the number of actual users  Therefore  all of your active employees must be included in  your order when licensing these applications   UPK Employees may view and interact with simulations and documentation but  may not create or modify simulations or documentation     UPK User  is defined as an individual authorized by you to use the programs which are installed on a single server or multiple  servers  regardless of whether the individual is actively using the programs at any given time  UPK Users may view and interact    with simulations and documentation but may not create or modify simulations or documentation     OLSA_V020409_US doc Page 13 of 18    Unique Daily User  is defined as any single user who accesses the software one or more times on any given calendar day     User  is defined as an individual authorized by you to use the programs which are installed on a single server or multiple servers   regardless of whether or not the individual is actively using the programs at any given time     Warehouse Builder Connector  is defined as a software product that connects an Oracle database where the Oracle Warehouse  Builder code is deployed  to an external product  e g   SAP   A unique connector is required for each distinct ex
48. ring document  technical support consists of annual technical support services you may have ordered for  the programs  If ordered  annual technical support  including first year and all subsequent years  is provided under Oracle   s  technical support policies in effect at the time the services are provided  The technical support policies  incorporated in this  agreement  are subject to change at Oracle   s discretion  however  Oracle will not materially reduce the level of services provided  for supported programs during the period for which fees for technical support have been paid  You should review the policies  prior to entering into the ordering document for the applicable services  You may access the current version of the technical  support policies at http   oracle com contracts     Technical support is effective upon the effective date of the ordering document unless otherwise stated in your order  If your  order was placed through the Oracle Store  the effective date is the date your order was accepted by Oracle     Software Update License  amp  Support  or any successor technical support offering to Software Update License  amp  Support     SULS      acquired with your order may be renewed annually and  if you renew SULS for the same number of licenses for the same  programs  for the first and second renewal years the fee for SULS  will not increase by more than 5  over the prior year   s fees  If  your order is fulfilled by a member of Oracle   s partner program 
49. rver Clustering    e Business Intelligence Standard Edition One can only be licensed on servers that have the ability to run a maximum of 2  sockets  The data sources for BI Server and BI Publisher are limited to the included Oracle Standard Edition One  one other  database  and any number of flat file sources such as CSV  and XLS  You may use Oracle Warehouse Builder Core ETL to  pull data from any number of data sources but you must use only the included Oracle Standard Edition One as the target  database    e The number of TRACE licenses  Rdb Server Option  must match the number of licenses of the associated database    e The number of Diagnostics Pack and  or Configuration Management Pack licenses must match the number of licenses of the  associated Internet Application Server program  Enterprise Edition  Standard Edition  Standard Edition One or Java Edition     e The number of WebLogic Suite Options must match the number of licenses of the associated WebLogic Suite Application  Server program    e The number of Application Server Enterprise Management licenses must match the number of licenses of the associated  Application Server program    e The number of Service Registry licenses must match the number of licenses of the associated Internet Application Server  program  Java Edition  Standard Edition One or Standard Edition     e The number of Database Enterprise Edition Options and Database Enterprise Management Packs licenses must match the  number of licenses of the
50. s towards the ten separate days  limitation  When licensing options on a failover environment  the options must match the number of licenses of the associated  database  Additionally  when licensing by Named User Plus  the user minimums are waived on one failover node only  Any use  beyond the right granted in this section must be licensed separately  In a failover environment  the same license metric must be  used for the production and failover nodes when licensing a given clustered configuration     Testing  For the purpose of testing physical copies of backups  your license for the Oracle Database  Enterprise Edition  Standard  Edition or Standard Edition One  includes the right to run the database on an unlicensed computer for up to four times  not  exceeding 2 days per testing  in any given calendar year     You are responsible for ensuring that the following restrictions are not violated    e Oracle Database Standard Edition can only be licensed on servers that have a maximum capacity of 4 sockets  Oracle  Database Standard Edition  when used with Oracle Real Application Clusters  may only be licensed on a single cluster of  servers supporting up to a maximum capacity of 4 sockets    e Oracle Standard Edition One  Internet Application Server Standard Edition One and Portal Standard Edition One can only be  licensed on servers that have a maximum capacity of 2 sockets    OLSA_V020409_US doc Page 14 of 18    e WebLogic Server Standard Edition does not include WebLogic Se
51. st  acquire at least the minimum number of licenses for each server  based on the Server Tier set forth below           OLSA_V020409_US doc Page 16 of 18     To determine the tier of your server please consult the tiered server license metric definition above    e BEA WebLogic Server Process Edition does not include the following features  message brokering  human workflow nor  B2B capabilities    e BEA Tuxedo CFS and BEA Tuxedo CRS R do not include the following features   WS  Q   COBOL  DCE  transaction   events  DOMAINS  admin API  ACLs  access control list security option   link level encryption nor web browser GUI admin   In addition  BEA Tuxedo CRS R does not include the following features  buffer type  FML XML support  bridge process nor  MP mode    e BEA SmartConnect  SC  includes a limited use license for AquaLogic Service Bus  ALSB   The limited use license entitles  you to use only the following features of ALSB  ALSB pipeline actions limited to routing  monitoring and logging   connectivity to SC is limited to connection via WebServices and JMS protocols only  the SC instance may be deployed only  into a cluster containing other SC instances  You have no right to use any other features from the ALSB program including   for example  extensibility by custom ALSB transports and or use of user created XSLT or XQuery transformations     If you purchase Named User Plus licenses for the programs listed below  you must maintain the following user minimums and  user maximu
52. support the respective application program are counted for the purpose of determining the number of Named User  Plus licenses required     With respect to the following programs  Load Testing for Web Applications  Load Testing for Web Applications Developer  Edition  Load Testing Accelerator for Web Services  and Load Testing Accelerator for Siebel  each emulated human user and non  human operated device shall be considered as a virtual user and shall be counted when determining the number of Named User  Plus licenses required     Network Device  is defined as the hardware and or software whose primary purpose is to route and control communications  between computers or computer networks  Examples of network devices include but are not limited to  routers  firewalls and  network load balancers     Non Concurrent User  is defined as an additional client device beyond the concurrent user count that can be enabled to access  the program by the installation of BEA   s licensable client products     Non Employee User   External  is defined as an individual  who is not your employee  contractor or outsourcer  authorized by  you to use the programs which are installed on a single server or multiple servers  regardless of whether or not the individual is  actively using the programs at any given time     Oracle Finance Division Contract  is a contract between you and Oracle  or one of Oracle   s affiliates  that provides for  payments over time of some or all of the sums due under yo
53. ternal product for  which the Oracle database is required to interface     Workstation  is defined as the client computer from which the programs are being accessed  regardless of where the program is  installed     Term Designation  If your program license does not specify a term  the program license is perpetual and shall continue unless terminated as otherwise    provided in the agreement     1  2  3  4 5 Year Terms  A program license specifying a 1  2  3  4 or 5 Year Term shall commence on the effective date of the  order and shall continue for the specified period  At the end of the specified period the program license shall terminate     1 Year Hosting Term  A program license specifying a 1 Year Hosting Term shall commence on the effective date of the order  and shall continue for a period of 1 year  At the end of the 1 year the program license shall terminate  A program license  specifying a 1 Year Hosting Term may only be used for providing internet hosting services     1 Year Oracle Hosted Term  A program license specifying a 1 Year Oracle Hosted Term shall commence on the effective date  of the order and shall continue for a period of 1 year  At the end of the 1 year the program license shall terminate  A program  license specifying a 1 Year Oracle Hosted Term must be hosted by Oracle com via Computer and Administration services     1 Year Subscription  A program license specifying a 1 Year Subscription shall commence on the effective date of the order and  shall co
54. the use of up to 8 CPUs and each Computer license must be licensed in  increments of 8 CPUs  Each core is recognized as a CPU  For computers that have more than 8 CPUs  additional Computer  licenses must be purchased based upon the amount of CPUs that you are using  For example  if you are using Hyperion Data  Integration Management on 12 CPUs  you need to purchase 2 Computer licenses  if you are using Hyperion Data Integration  Management on 17 CPUs  you need to purchase 3 Computer licenses  These programs may be used solely in connection with  moving data into and out of a Hyperion Data Store s   data metadata repository ies  delivered with the Hyperion programs    These programs may not be used to extract data from a non Hyperion Data Store s  to load a custom data warehouse  a data  warehouse not built solely from data from a Hyperion Data Store s   The Hyperion Data Integration Management Computer  license allows for such program to 1  connect to the following relational databases only  Oracle  Sybase  IBM DB2  MS SQL  Server and 2  source from and write to an unlimited number of flat file XML files  Hyperion Data Integration Management  Adapters for SAP BW  SAP R3  PeopleSoft and Siebel must be licensed separately to allow Hyperion Data Integration    OLSA_V020409_US doc Page 15 of 18    Management to connect to these additional sources    When you purchase a license for the Data Warehouse Business Adapter program you must have the appropriate licenses for  each operati
55. tion  software  data  or material     Material      furnished by either you or Oracle     Provider    which may refer to you or Oracle depending on which party provided the Material    and used by the Recipient infringes its intellectual property rights  the Provider  at its sole cost and expense  will defend the  Recipient against the claim and indemnify the Recipient from the damages  liabilities  costs and expenses awarded by the court to  the third party claiming infringement or the settlement agreed to by the Provider  if the Recipient does the following     e notifies the Provider promptly in writing  not later than 30 days after the Recipient receives notice of the claim  or sooner if  required by applicable law     e gives the Provider sole control of the defense and any settlement negotiations  and   e gives the Provider the information  authority  and assistance the Provider needs to defend against or settle the claim     If the Provider believes or it is determined that any of the Material may have violated a third party   s intellectual property rights   the Provider may choose to either modify the Material to be non infringing  while substantially preserving its utility or  functionality  or obtain a license to allow for continued use  or if these alternatives are not commercially reasonable  the Provider  may end the license for  and require return of  the applicable Material and refund any fees the Recipient may have paid for it and  any unused  prepaid technic
56. ur order     Oracle University Knowledge Center Service  is defined as a web based learning environment hosted by Oracle that provides  on demand access to either an individual Oracle University training course     Online Course     or to all  or limited content subsets   of the Oracle University training courses available on the Knowledge Center website     Passport      The Oracle University  Knowledge Center service is available at http   www oracle com education oukc   and is made available to you subject to the  terms of this agreement and Oracle University s Online Hosting Access Policies  which are located at  http   www oracle com education oukc hosting_policies html and may be updated by Oracle from time to time without notice to  you  Online Courses and Passports are made available on a membership basis  In the event that any Oracle programs are made  available for download as part of the service  then use of such programs is subject to the terms of this agreement  If you acquire  the Oracle University Knowledge Center service  the term shall be one year from the effective date of your order   NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THE AGREEMENT  ORACLE DOES NOT WARRANT  THAT THE ORACLE UNIVERSITY KNOWLEDGE CENTER SERVICE WILL BE PROVIDED UNINTERRUPTED  OR ERROR FREE           Order Line  is defined as the total number of order entry line items processed by the program during a 12 month period   Multiple order entry line items may be entered as part of an indiv
57. users  a Collaboration Program User within your  company is defined as a user able to initiate  or host  a web conference and also participate in a web conference  all participants in  the web conference external to your company and attending a web conference are not required to be licensed     Compensated Individual  is defined as an individual whose compensation or compensation calculations are generated by the  programs  The term Compensated Individual includes  but is not limited to  your employees  contractors  retirees  and any other  Person     Computer  is defined as the computer on which the programs are installed  A Computer license allows you to use the licensed  program on a single specified computer     Concurrent User  is defined as the maximum number of users accessing at any one time     Connector  is defined as each connector connecting the software product with an external product  A unique connector is  required for each distinct product that the software product is required to interface      M Cost of Goods Sold  is defined as one million U S  dollars   1 000 000  in the total cost of inventory that a company has sold  during their fiscal year  If Cost of Goods Sold is unknown to you then Cost of Goods Sold shall be equal to 75  of total company  revenue     CPU  is defined as a processor upon which a program is installed and or running  For the purposes of counting the number of  CPUs which require licensing for a multi core processor  each additional cor
58. your employee or contractor who is actively working on behalf of your organization or a former employee  who has one or more benefit plans managed by the system or continues to be paid through the system  For Project Resource  Management  a person is defined as an individual who is scheduled on a project  The total number of licenses needed is to be  based on the peak number of part time and full time people whose records are recorded in the system     Physical Server  is defined as each physical server on which the programs are installed     Ported Number  is defined as the telephone number that end users retain as they change from one service provider to another   This telephone number originally resides on a telephone switch and is moved into the responsibility of another telephone switch     Processor  shall be defined as all processors where the Oracle programs are installed and or running  Programs licensed on  processor basis may be accessed by your internal users  including agents and contractors  and by your third party users  For the  purposes of counting the number of processors which require licensing for a Sun UltraSPARC T1 processor with 4  6 or 8 cores at  1 0 gigahertz or 8 cores at 1 2 gigahertz for only those servers specified on the Sun Server Table which can be accessed at  http   oracle com contracts     n    cores shall be determined by multiplying the total number of cores by a core processor licensing  factor of  25  For the purposes of counting the nu
    
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