Mirial So ftpho ne
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1. Forced Routing This parameter forces routing of new requests through the Proxy even if the destination peer may be directly reachable This is done adding a pre loaded route as recommended in RFC 3261 Enable this option if you have problems placing calls NOTE Many SIP services use a Proxy Registrar both Registrar and Proxy on the same host If your provider refers to a Proxy Registrar or in general to a SIP Server then you should enable and configure identically both the Registrar and the Proxy using the same host and port number 3 7 1 SIP Advanced Settings Here you can set the Advanced SIP Settings Transport Enable the UDP and or TCP transport for outgoing SIP requests Incoming requests will always be accepted on both protocols regardless of this setting for compliance to RFC 3261 Note that Microsoft Live Communication Server LCS only supports TCP If more than one protocol is enabled Mirial Softphone will perform the standard transport selection procedure However for compatibility with some nonstandard third party equipment you may have to enable just one of the supported protocols see below Authentication The default authentication credentials Username and Password to access the SIP service The Username is usually the same as your SIP User but may be different Mirial Softphone supports Digest Kerberos and NTLM authentication challenges If an authentication realm is in the route path for which the def2. The text message only appears the first time the warning occurs for each call subsequent occurrences will only flash the icon 4 3 1 CPU SATURATION WARNING This warning is displayed when there is not enough processing power to handle current active calls as per user settings NOTE If your system has more than one CPU you may see this warning even if not all CPUs are totally saturated This is because some Softphone processing functions cannot be scaled on multiple CPUs Prolonged CPU saturation will cause packet loss video stutters video artifacts lip sync issues and audio drops When CPU saturation is detected Mirial Softphone will take countermeasures to improve the communication quality such as decreasing transmitted video resolution framerate and bitrate Note that depending on configured user settings and on current system usage by other applications it might not be possible to completely avoid transmission errors If you experience prolonged CPU saturation while in a call you should try the following Close any other application with high CPU usage Configure your webcam to capture a smaller video resolution and or lower frame rate Reduce maximum Receive and Transmit bitrates in the Network panel Reduce maximum RX and TX video formats in the Codecs panel Disable H 264 TX in the Codecs panel If this only happens during a presentation disable H 239 in the Codecs panel and or use Video Sharing instea
3. 3 Party Conference m Call VAM To select a line just click its label or LED The selected line is the one with its label underlined and a little triangle below In full screen mode you can also press F1 to activate Line A and F2 to activate Line B The currently selected line is the active line Any Mirial Softphone action e g Hang Up is performed on the active line LED status indicators colors are described in the following picture Idle Not Connected Connected On Hold Transferring 4 2 1 Call Hold If a line is currently connected switching to another line will set it On Hold unless 3 Party mode is active see 8 4 2 3 23 AA While a remote party is On Hold Mirial Softphone will send hold music and a hold slide No live audio and video is sent and any media received from the remote party will be ignored To resume a call On Hold just switch back to its line 4 2 2 Call Transfer Click on the Call Transfer button to transfer a call Two kinds of call transfer are supported Blind Transfer Mirial will require you to type the transfer destination Attended Transfer Mirial will transfer the remote party on the active line to the remote party on the other line Mirial will always perform an Attended Transfer if both lines are connected unless you click on the Transfer button using the right mouse button Transfer call on LINE A to sip carol sipdomain ox cance
4. NOTE Some third party endpoints do not support call transfer Call transfer may fail if not supported by any of the involved endpoint or if the transfer destination rejects it 4 2 3 3 Party Conference Mirial Softphone allows audio and video conferences with up to three parties including yourself This feature is only present if your license allows two lines You can enter 3 Party Conference mode when both Line A and Line B are connected Just click on the 3 Party button When in 3 Party mode both Line A and Line B LEDs will be green In this mode Mirial Softphone will take care of mixing audio and compositing video streams so that each of the three parties can hear and see the other two The picture in picture area displaying the video received from third party endpoint can be moved to any part of the video window using the mouse You can still switch between Line A and Line B depending on which party you want to see in more detail In full screen mode press the F1 key to activate Line A or the F2 key to activate Line B To exit 3 Party Conference mode click again on the 3 Party button or press F5 in full screen mode 24 AA NOTE 3 Party Conference mode requires enough CPU power to fully process two concurrent calls instead of a single one 4 3 HEAD UP DISPLAY HUD Mirial Softphone will overlay some information on the main video window Warning types are described below along with their icon and verbose text message
5. VoIP protocol is enabled Mirial Softphone will analyze the dialed number and automatically select a protocol depending on the dialed string You can also specify which protocol the call will use by prefixing one of the following h323 To force the H 323 protocol sip To force the SIP protocol rtsp To force the RTSP protocol If the forced protocol is not enabled the call will fail For example dialing h323 1234 will place a H 323 call to 1234 You can also right click on the Call button amp to open a bandwidth selection popup the inserted bandwidth values will be used for that single outgoing call instead of the default ones defined in the Network configuration panel Video calls may also be shown in full screen mode by clicking the full screen button on the upper right angle of the main window or pressing the ESC key or just double clicking on the incoming video window In full screen mode the video sent to remote party is displayed in a picture in picture window draggable in any part of the screen using the mouse Press again the ESC key to return to windowed mode 22 mirial www mirial com 4 2 CALL CONTROL Mirial Softphone supports up to two lines depending on your license If your license supports two lines the interface will include line selectors and LED status indicators above the dial input field Select Line A Select Line B LAST CALL Redial TRANSFER Call Transfer 3 PARTY
6. automatically select the highest available size to transmit the presentation video 4 11 2 Video Sharing If H 239 Presentation is not available or you manually select Video Sharing as the presentation mode Mirial Softphone will send the presentation content instead of the local live video You may adjust the size of the window to best suit the output proportion and make ant text readable In this mode the presentation video will use the same resolution of the live video therefore it is recommended to enable at least the 4CIF Video Format in the Codecs panel Video Sharing in 4CIF or HD resolution is recommended for best results if your system is powerful enough to support it see s 3 5 When you want to stop Video Sharing just press again the Collaboration button to close the Video Sharing window 4 12 FAR END CAMERA CONTROL The FECC protocol H 281 over H 224 allows controlling a remote camera or navigating visual menus e g Codian MCU FECC is supported both in SIP and H 323 Mirial can both send and receive FECC commands Note however that there is still no support for webcams with motors therefore receiving FECC commands from the remote party has no effect NOTE For FECC to be functional the H 224 protocol must be enabled in the Codec configuration panel and it must be supported by the remote endpoint To send FECC commands use the following keys Cursor Left PAN LEFT Cursor Right PAN RIGHT Cursor Up TI
7. is the alias or number of the party you want to call and gateway is the IP or hostname of the H 323 Gateway 3 9 ABOUT Here you can view your Mirial Softphone release number useful for technical support and license information You can also change your license by clicking on the Change License button This will open a file requester to select the new license file The new license will be applied the next time Mirial is started The old license file will be renamed as mirial bak Configurations General Video Audio Codecs Network SIP H 323 About in My Computer 4 312 Floppy A Mirial Softphone ss Local Disk C Release 7 0 0 build 29192 My Recent se DATA D Documents ss TEMP T C 2001 2009 Mirial O DVD RW Drive W License ID 0000000000 G my Sharing Folders Licensed to Mirial Shared Documents Change License File mirial My Documents File name Click here for additional copyright information CEJ Cos My Network Files of type License File lic 21 sa AGA 4 RUNNING 4 1 DIALACALL Just click on the MIRIAL icon on your desktop to launch Mirial Softphone Type the remote party phone number name or IP address in the dial input field and then press ENTER or left click the Call button El next to it to start a call While on call the same button will be colored in red and will hang up the call If more than one
8. is strongly recommended to leave H 224 enabled since this protocol does not impact on performance bandwidth See 5 4 12 for more information about using FECC 15 H 239 and related advanced properties are described in detail in s 4 11 1 NOTE It is recommended to disable H 239 if not required since H 239 may require higher computational power and may cause incompatibilities with legacy equipment especially when using the SIP protocol 3 6 NETWORK This panel allows configuring Mirial Softphone for your network environment Configurations General Video Audio Codecs Network s P H 323 About Advanced network properties Telephony Protocols Local IP Address 10 10 10 40 H 323 ITU T RTSP RFC 2326 NAT IP Address 0 0 0 0 SIP RFC 3261 PSE VAM Server http server psevideome PSE VAM Prefix psevideomail domain IP Network Settings IP network type Port Range Receive kbps RTP Transmit kbps TCP Call Control Automatic Input Bandwidth Control QoS Diffserv Select Telephony Protocols Enable or disable the telephony protocols supported by your license Note that the RTSP protocol is client only and cannot be used to connect to another Mirial endpoint IP Network Settings Configure settings for IP telephony protocols Choose one of the presets or Custom if you want to customize your
9. one They may save you a lot of time for troubleshooting www mirial com Mm l r a 2 INSTALLATION Just run the setup executable file and follow the installer steps NOTE Installation must be performed by a user with administrative privileges The installer will also create a desktop icon to launch the application You may be asked to reboot your PC after installing Mirial Softphone depending on current system status 2 1 MINIMUM REQUIREMENTS WINDOWS For the Windows version these are the recommended minimum requirements Note that CPU requirements should be considered indicative and may be higher depending on your actual system software and hardware configuration P4 class 2 0 GHz Video Calls H 264 CIF RX H 263 CIF TX P4 class 2 4 GHz Video Calls H 264 CIF RX H 263 4CIF TX Video Calls H 264 720p RX H 263 4CIF TX P4 class 3 GHz OM 4CIF RX H 264 CIF TX at 1280 ps dd Core 2 Duo class 2 33 GHz Video Calls H 264 720p RX at 2 Mbps TX at ma 1280 Kbps Core 2 Duo class 3 00 GHz Video Calls H 264 720p RX amp TX at 2 Mbps Core 2 Quad class 2 66 GHz NE H 264 1080p 15fps RX amp TX at GPU Support for Direct3D 9 or Hardware accelerated texture mapping is OpenGL 1 1 required for video calls RAM 512 MB Windows XP recommended 1 GB 1 GB Windows Vista recommended 2 GB 08 30 MB Excluding space for recorded calls Os Windows 2000 XP 2003 64 bit operating syst
10. receive and transmit speeds to best suit your connection type All values are specified in Kbps units of 1000 bits per second You can always override these settings for an outgoing call if you right click on the dial button see s 4 1 e Automatic Input Bandwidth Control Allows Mirial Softphone to request the remote party to change its output bandwidth based on realtime network statistics Enable this option if you are using an error prone network connection like the public Internet Note that some third party endpoints may not support or ignore bandwidth change requests 16 AA e Advanced If you have a firewall or your network is using NAT Network Address Translation you may need to E ure the advanced network properties See also 3 6 1 5 1 and 5 2 3 6 1 Advanced network properties Here you can set advanced parameters for your network Local IP Address If you have more than one network adapter here you can choose the IP Address that Mirial Softphone will use Leave this set to Auto unless Mirial auto detection is not working or you want to specify a specific IP address NAT IP Address If you are using NAT here you can specify the external NAT IP address If you are not using NAT set this field to 0 0 0 0 i e no NAT PSE VAM Server If a Mirial PSE VAM Video Answering Machine server is available in your Network you can specify its address to obtain automatic alerts about new incoming Video Messages for
11. you optional PSE VAM Prefix If a Mirial PSE VAM Video Answering Machine server is available in your Network you can specify its prefix to call the service directly with a single click from the main window optional Port Range you can limit the port range for both RTP traffic and TCP call control connections This is only required if you need to configure a specific port range typically when using a firewall You should ask to your network administrator or service provider the correct values Leave untouched if unsure QoS Windows only This is the DIFFSERV value from O to 63 for media packets sent by Mirial Softphone over networks supporting Quality of Service Set to O default if unsure For this feature to work the user must have administrative rights and Windows QoS Packet Scheduler item must be enabled for the current network interface 17 mirial www mirial com 37 SIP Here you can configure SIP related settings This panel is only available if enabled by your Mirial license Configurations General Video Audio Codecs Network SIP H 323 About SIP Advanced Settings Transport Authentication Y UDP Y TCP SIP User alice sipdomain Username alicewonderland Local SIP URI sip alice sipdomain Password 000000 Local port 5060 Display Name Alice C Enable presence Media Encryption Enabled RFC 3
12. 4 Gatekeeper Gateway Use Gatekeeper C Gatekeeper autodiscovery Gatekeeper name or IP 10 10 10 10 Disable Early H245 H245 Tunneling Disable i H 323 Name It is the alias you choose do not use spaces Phone number It is your phone number E 164 standard Use Gatekeeper Check this box to use a Gatekeeper otherwise it is possible to place direct IP calls only Use Gateway When not using a Gatekeeper you can configure a default H 323 Gateway for all H 323 calls Gatekeeper autodiscovery if you check this box Mirial Softphone will try to find an available Gatekeeper in your network If you have more than one Gatekeeper on your network you should disable this function and specify the Gatekeeper Gatekeeper Name or IP Use this field to specify the host and port of the Gatekeeper you want to register to If your Gatekeeper has a RAS port 20 mirial www mirial com different from the default port 1719 then type a semicolon and the port number after the host e g mygatekeeper port Disable Early H 245 Leave this option checked to improve compatibility with some non standard network equipment H 245 tunneling Choose among Disable Accept or Accept amp Propose Select Disable unless H 245 tunneling is required NOTE If you want to place a call through an external H 323 Gateway and you have not configured a default Gateway just dial h323 alias gateway where alias
13. 581 UAC Use Registrar Call Establishment Timeout sec 32 Registrar Custom port Use Outbound Proxy Proxy registrar sipdomain 5060 C Forced Routing proxy sipdomain Custom port 5060 SIP User This is the SIP user part of your SIP URI If you are using a Registrar you can also override the default host or domain part of the URI used for registration by appending a symbol to the SIP user followed by the host or domain e g alice mirial com Local port It is the local port used by Mirial default value 5060 This port is used for both the UDP and TCP transport Display Name Name to be displayed on the remote endpoint SIP Media Encryption Choose among Disabled Enabled or Required Disabled specifies that Mirial Softphone will negotiate only unencrypted media Enabled specifies that encryption will be used when it is available on far site endpoints Required specifies that Mirial Softphone will negotiate only encrypted media NOTE If you select Required then unencrypted media will be rejected If all media are rejected the call will be dropped Registrar Hostname or IP address of the Registrar you want to register to Use Outbound Proxy Check this box to use an Outbound Proxy Proxy Address or hostname of the Proxy you want to register to usually the same as your Registrar see the note below 18 AA
14. LT UP Cursor Down TILT DOWN Page Up ZOOM IN Page Down ZOOM OUT Home FOCUS IN End FOCUS OUT e E ee 060 50 560 060 560 oo e 34 www mirial com 4 13 CALL STATISTICS A minimalist real time call statistics window can be shown or hidden while in a call by pressing the S key AI G 221C 326 326H PT 122 p 7 1 32KHz BR 32000 QvBR 16668 LOST 6 6 VI H264_B407 3520H PT 96 p 3 1 96KHz 3524288 ps 38 2 BR 213932 OVBR 9639 LOST 6 6 VI2 H239P H264_B407 1230H PT 98 p 1 90KHz 12804768 fps 3 8 BR 120096 OVBR 3663 LOST 9 0 AS DI H22400 64H RA amp TH PT 97 p 7 1 SKHZ BR 6 OVBR 6 LOST 6 6 AO G 221C0486 486H PT 167 p 7 1 32KHz BR 47744 OVBR 15914 LOST 6 6 VO H26403360 3360H PT 97 p 7 1 9BKHz 3524288 fps 29 9 BR 313769 QvBR 19325 LOST 6 6 VO2 H239P H264_B307 3366H PT 97 p 7 1 9BKHZ 12884768 fps 4 1 BR 6 OVBR 6 LOST 0 0 DO H22400 64H RA amp TH PT 126 p 7 1 KHZ BR 6 OVBR 8 LOST 3 Each slot contains a media channel if open Al Audio Input channel VI Video Input channel primary VI2 Video Input channel secondary H 239 DI Data Input channel not yet supported AO Audio Output channel VO Video Output channel primary VO2 Video Output channel secondary H 239 DO Data Output channel not yet supported 35 A 2 The text line above each slot displays in order Media channel name AI VI AO VO DI DO Will be in red color if the channel is enc
15. User Guide mirial auoydyos EIW wl 12 Zb 9 3 8 H 323 20 3 9 ABOUT 21 4 1 DIAL A CALL 22 4 2 CALL CONTROL 23 2 4 3 3 6 1 3 mirial www mirial com 4 11 PRESENTATION ASA 4 11 1 H 239 Presentation 4 11 2 Video Sharing A e 1 INTRODUCTION Mirial Softphone is a fully compliant H 323 SIP software only video phone supporting the most advanced standard audio and video coding technologies mirial H323 On Cal 00 00 16 AMM CU cc UIDED OFF S H The interface is very essential Surely there are a few extra controls compared to a classic phone but you will soon discover that they are very useful for a video phone If you have doubts about the purpose of a particular interface element just stop your mouse cursor over it and a tooltip will appear The configuration panel allows expert people to optimize quality and performance It is important to know that quality performance strongly depends on your operating system and hardware configuration the most important factors being CPU power network bandwidth and video capture device performance We recommend testing the Softphone at default setting and then customizing it for maximum performance on your system This may require some trial and error so take your time to tune Mirial Softphone to your system NOTE Please invest a few minutes to read at least the important notes in this manual the ones in red color like this
16. a very blurred overall image You will have to choose between a more blurred image or a noisier one In the latter case you may just prefer not to enable the denoise filter at all which also saves CPU power If you have a high quality video device you will not need the denoise filter Default Click on this button if you want to restore the default safe video settings 13 3 4 AUDIO This configuration panel allows configuring audio capture and playback W Configurations General Video Audio Codecs Network SIP H 323 About Audio Input INVIDIA R nForce TM Audio w Min J Max o A Det Audio Output SB X Fi Audio 2000 Min J Test Play C Cee Audio Input Select your audio capture device While you talk normally you should see a green bar showing your voice level in realtime If a clipped signal is detected the input level will be automatically adjusted to avoid distortion NOTE If the Acoustic Echo Canceller is enabled the input level will be automatically adjusted in real time also during the call Audio Output Select your audio playback device You can click on the Test Play button to test the output volume See also d4 4 Acoustic Echo Canceller and 44 5 Audio Denoise Filter 14 3 5 CODECS Here you can enable each media codec and video formats independently for receive RX and transmit TX The number of options present in this panel may vary depending on
17. al pad in order to forward DTMF tones Left clicking on the buttons DTMFs are sent using automatic detection of remote DTMF mode Out of Band if the remote endpoint supports it In Band otherwise Right clicking on the buttons DTMFs are forcefully sent using the In Band mode 37 mirial www mirial com 5 FIREWALL AND ROUTER CONFIGURATION This chapter provides information on how to configure firewalls and NAT routers 5 1 FIREWALL 5 1 1 Windows XP system firewall The Windows XP firewall available since Service Pack 2 requires no configuration The first time you start Mirial the system will open a popup window asking you if it should keep blocking Mirial Press the Unblock button to allow Mirial to traverse the firewall 5 1 2 Other system software firewall If you have installed other software firewalls you will probably be prompted with popups similar to the one described in 8 Please refer to your software firewall user manual to check how to enable a program traverse the firewall 5 1 3 Generic External firewall equipment If you are using H 323 the following ports must be enabled on the firewall 1718 UDP If Gatekeeper discovery is required 1719 UDP Gatekeeper RAS 1720 TCP Call Signaling nnnn mmmm UDP RTP port range configured in Mirial Network configuration panel Configured RTP port range may be as small as 4 port but at least 64 ports are recommended xxxx yyyy TCP Call Contro
18. ams change 4 4 ACOUSTIC ECHO CANCELLER AEC The AEC button is on the lower right corner of the main window If the button is green then the AEC is enabled You should enable the AEC only when you are using loudspeakers either internal or external NOTE Always keep the AEC disabled when you are wearing headphones for maximum audio quality and minimum CPU load 26 AA The AEC will remove the remote party voice from your microphone input so that the remote party will not hear his voice back If instead you are hearing your voice back then it is the remote party s AEC which is not enabled or not correctly working NOTE When the AEC is active the microphone level MIC control is automatically adjusted in realtime according to estimated environment parameters If your AEC is not performing as expected i e the remote party is hearing his voice back you may try the following e Decrease your speakers volume Decrease your microphone gain Move the microphone farther from the speaker If available use another audio input device as microphone input e g the webcam microphone instead of the PC microphone or vice versa ee 56060 50 50 e If none of the above works then pragmatically turn off the AEC and use headphones instead of the speakers Normal headphones without integrated microphone are also ok 4 5 AUDIO DENOISE FILTER DEN The DEN button is on the lower right angle of the main window Yo
19. ault credentials are not valid Mirial Softphone will open a popup requesting additional credentials Enable presence Check this box if you want to allow incoming and outgoing SIP presence events RFC 3581 UAC Check this box if you want to enable SIP RFC 3581 UAC behavior for SIP signaling NAT traversal Call Establishment Timeout Increase this value if you have problems connecting calls using external gateways like PSTN which may require a long time for the call to be connected The default value is 32 seconds as per RFC 3261 NOTE It is strongly recommended to have both TCP and UDP enabled unless you need to register Mirial Softphone with Microsoft LCS If you need to register with a LCS server you must enable the TCP transport and disable any other transport Also your system should be part of the LCS domain NOTE Some SIP terminals may not support TCP signaling even if this is not compliant with SIP standard RFC 3261 For compatibility with these terminals you should only enable UDP and disable any other transport Also disable any unneeded codec and video format in the Codec configuration panel so that any SIP message will fit in a single UDP packet 19 3 8 H 323 Here you can configure H 323 related settings This panel is only available if enabled by your Mirial license W Configurations General Video Audio Codecs Network SIP H 323 About H 323 Name Alice Phone number 123
20. computer Auto answer Incoming calls will be automatically answered www mirial com mirial Auto accept call transfer redirect Incoming call transfers or redirects will be automatically accepted To avoid infinite loops there is a limit of 10 consecutive redirects after which the call is rejected Disable screen saver Disable the system screen saver while Mirial Softphone is on call Disable auto update Do not prompt to update even if a new version is available Choose Language Current version supports English Italian German and Spanish Changing this setting requires the application to be restarted under OS X Graphics Processing Windows only Select the interface to the GPU device Depending on your graphics device manufacturer model and driver version either Direct3D or OpenGL will be the fastest and or most reliable Changing this setting requires the application to be restarted NOTE Some graphics drivers may have bugs causing slowdowns graphics artifacts or even application and system hangs If you have problems with a graphics processing interface then try updating your video drivers to the latest stable version or change to another graphics processing interface www mirial com W Configurations O Start with Windows Y Auto answer _ Auto accept call transfer fredirect C Disable screen saver _ Disable auto update Application restart required 10 mirial www miria
21. d of H 239 Presentation ee 560 0505 wa e e 4 3 2 HIGH PACKET LOSS WARNING This warning is displayed when incoming media streams have a packet loss greater than 2 If your Softphone has two lines Line A and Line B the corresponding letter A or B will be present in the icon 25 mirial www mirial com AAR HIGH PACKET LOSS Pe NOTE If you are also experiencing the CPU SATURATION warning the packet loss may actually be caused by your system dropping incoming packets due to CPU saturation In this case you should first try to solve the CPU saturation problem see sl4 3 1 Packet loss will cause video stutters video artifacts and audio drops If you experience prolonged high packet loss condition you should try the following Enable Automatic Input Bandwidth Control in the Network panel Reduce maximum Receive bitrate in the Network panel 4 3 3 MEDIA ENCRYPTION NOTICE This notice is displayed on call start when the media streams are encrypted If your Softphone has two lines Line A and Line B the corresponding letter A or B will be present in the icon If not all active streams are encrypted an additional text message displays an identifier for each encrypted stream both input and output A for AUDIO V1 for primary VIDEO V2 for H 239 presentation D for DATA The icon and the additional text message are displayed also when the encryption state of one or more stre
22. edit or delete a contact by selecting it and then pressing the corresponding button Adding or editing a contact will open the Edit Contact Information window 28 Note that the Name field and at least one of H 323 Alias SIP URI Mobile are required Edit Contact Information sip alice mirial com Down the rabbit hole 4 9 CALLS LOG Incoming outgoing and missed calls are reported into your calls log You can see dialed numbers date time and call durations Color scheme is Blue Outgoing calls Green Incoming calls answered Red Incoming calls missed You can double click on any list entry to place a call to the remote party 29 www mirial com 14 47 Not Connected 14 44 00h 00min O5sec 14 38 Not Connected 14 37 Not Connected 4 10 VCR RECORDED CALLS PLAYBACK Recorded Calls button is used to access the recorded calls list A recorded call can be played renamed or deleted it is also possible to add a short description to it and save the file as a Windows Media Video Test Endpoint 26 05 2007 00 00 21 886 23 05 2007 00 00 37 sip 10 10 10 33 25060 03 05 2007 00 00 02 Test EP 4 13 04 2007 00 00 30 11 04 2007 00 00 02 15 12 2006 00 01 53 14 06 2006 00 00 11 14 06 2006 00 00 03 14 06 2006 00 00 08 Play Edit Info Export Delete as WMV 30 4 10 1 Playback a call To replay a selected call just press the Play button or double click on the entry to o
23. ems are supported 80x86 Vista architecture only SW DirectX 9 0c or better DirectX 10 is supported on Windows Vista 5 R A gt Devi t rt 48 KH li te fi Audio Device Fully DirectSound compliant input and output oko Video j H Device must su pport one or more of the Capture Required to send live video following color formats RGB32 1420 YV12 Device Fully DirectShow compliant YUY2 UYVY HYDC DV IEEE 1394 DV cams connected via Firewire IEEE 1394 are operating systems NOTE Audio input is not yet supported from DV cams supported on Windows XP or newer A 101 2 1 1 CERTIFIED HIGH END CONFIGURATION The following system components have been certified for Full HD calls with the following parameters e Bandwidth 2 Mbps duplex e Video Codec H 264 1080p 30 fps e Audio Codec G 722 1 Annex C CPU Core 2 Q9550 2 83 GHz GPU ATI Radeon HD 3470 OpenGL nVidia GeForce 8800GT OpenGL RAM 4 GB DDR2 400 MHz dual channel OS Vista x64 Audio Device Analog Devices SoundMax Integrated Digital HD Audio Video Capture BlackMagic Design Intensity Pro PCIe Device 2 2 MINIMUM REQUIREMENTS MAC OS X For the Mac OS X version Mirial Softphone requires an Intel based Mac with Mac OS X 10 5 Leopard or better PowerPC processors are not supported DV cams connected via Firewire IEEE 1394 are not yet supported on Mac OS X operating systems www mirial com mirial Co
24. ixel format can be chosen from a ordered list showing all formats supported both by Mirial Softphone and the selected device The default option Auto sets all these parameters accordingly with the current maximum video output format configured in the Codec panel see s 3 5 below o Capture Resolution Bigger capture size will improve image quality especially for transmission of 4CIF format and above see below NOTE Higher capture quality means higher CPU load Also depending on the actual resolution supported by your device and the transmitted video format the captured image may be cropped or may have tiny black borders due to aspect ratio conversion o Frame Rate Windows only For capture devices which support a range of frame rates one option is given for the maximum frame rate supported and if supported by the device two options are given for the standard frame rates of 29 97 Hz and 15 00 Hz For capture devices which support fixed frame rates one option is given for each rate Select the desired capture frame rate which also limits the maximum call frame rate The actual call frame rate may be different depending on the remote party phone capabilities and bitrate NOTE Higher frame rates mean higher CPU load Also increasing the frame rate on consumer webcams may degrade picture quality due to increased sensor thermal noise Some USB devices may not correctly work or may capture a black image if set to 30 fps this also depends
25. l com 3 3 VIDEO This configuration panel allows selecting and configuring your video capture device m Configurations Advanced Video Properties WARNING Changing default settings may affect performances If you notice slowdowns or video artifacts please revert to default values ormat 97H 4 Creative WebCam Live 3 5 oirlo Camera Denoise a Low High _befaue_ _ok_ cancel loa cms Device list Select your video capture device If the list is empty check that your device is connected switched on and the driver has been installed In case of problems check if the device manufacturer has a newer driver Driver Settings Configure custom properties of your capture device This button will open a new window containing specific settings for your video capture device These settings are provided by the device driver and are different depending on manufacturer model and driver version Some devices may not retain their settings after a system reboot Refer to your device user manual for more information NOTE If you see a solid blue image when using a PCI capture board use the Driver Settings to switch the input source Advanced Configure advanced video properties see s 3 3 1 below 11 a o 1022 3 3 1 Advanced video properties Here you can set advanced parameters for the video capture device Video Capture Format Capture resolution frame rate and p
26. l port range configured in Mirial Network configuration panel Configured Call Control port range may be as small as 1 port but at least 16 ports are recommended If you are using SIP the following ports must be enabled on the firewall 5060 UDP and TCP May be different if the default Local port configured in the Mirial SIP configuration panel has been changed nnnn mmmm UDP RTP port range configured in Mirial Network configuration panel Configured RTP port range may be as small as 4 port but at least 64 ports are recommended 2 Xxxx yyyy TCP Call Control port range configured in Mirial Network configuration panel Configured Call Control port range may be as small as 1 port but at least 16 ports are recommended 5 2 ROUTER Note that many routers also have firewall capabilities Please refer to 5 1 3 to configure your router firewall 38 mirial www mirial com 5 2 1 Router with DMZ Host If your router has a DMZ Host configuration enable the DMZ Host and configure the private IP field of the DMZ Host to be the private IP used by your PC running Mirial SECURITY WARNING Depending on the router brand and model the DMZ Host may be exposed directly to the Internet without router firewall protection Check your router manuals for more information 5 2 2 Generic Router If your Internet router is using a public IP address which is different than the one assigned to the PC running Mirial i e usi
27. llowing command line parameter minimized If Mirial Softphone is already open launching another instance will send its command line parameters to the first one This can be used to control the running instance ig quit ee Mim minimize 36 a MMG callto address start a call to address on the active line 2 mirial address start a call to address on the active line t address start a call to address on the active line All command line parameters are case sensitive Note that on Windows the full path leading to Mirial Softphone executable must be quoted while on MAC OSX all spaces must be escaped and all parameters must be passed between primes For example on Windows you can minimize a running application instance typing C Program FilesiDyLogicAWMiriallbiniMirial exe m On Mac OSX to do the same operation type Applications Mirial Softphone app Contents MacOS Mirial Softphone m 4 16 DTMF TONES Mirial Softphone supports two DTMF forwarding modes In Band and Out of Band Using In Band mode you are able to send DTMFs to the remote party as audible tones over the audio channel Therefore the audio channel must be opened and active The dialed tones are heard only by the remote user Using Out of Band mode you are able to send DTMFs in a separate data channel The tones are not heard by any user both local and remote When you are on call Mirial Softphone allows you to use the di
28. ng NAT you will have to In Mirial configuration panel Network gt Advanced type your router IP address in the NAT IP Address field In Mirial configuration panel Network gt Advanced set your Local IP Address selecting the IP address which is in the same LAN as your router Configure your router to redirect to your PC i e Local IP Address all network traffic incoming to the same ports listed in s 5 1 3 39 mirial www mirial com 2011 Mirial All rights reserved No part of this work may be reproduced stored in a retrieval system adopted or transmitted in any form or by any means electronic mechanical photographic graphic optic recording or otherwise translated in any language or computer language without the prior written permission of MIRIAL Due care has been taken to make this Document as accurate as possible However MIRIAL makes no representation or warranties with respect to the contents hereof and shall not be responsible for any loss or damage caused to the user by the direct or indirect use of this Document Furthermore MIRIAL reserves the right to alter modify or otherwise change in any manner the content hereof without obligation of MIRIAL to notify any person of such revision or changes All company and product names are trademarks of the respective companies with which they are associated 40
29. on the resolution and other USB devices present on the bus Some webcams may ignore the frame rate settings when set to auto exposure try increasing room lighting to improve actual frame rate o Pixel format Windows only For a given resolution frame rate pair all available pixel formats are shown in order of CPU power requirements Different formats do not improve or degrade image quality and are provided only for compatibility with faulty capture devices NOTE Depending on your system speed and configuration increasing the frame rate and or capture resolution may cause Mirial Softphone to run out of CPU power and degrade its performance See also 8 Camera Denoise All CMOS CCD devices and especially consumer webcams have a certain amount of thermal noise You may notice it on a steady image in the form of fast random speckles different on each frame Thermal noise increases in low light conditions and with higher frame rates and it may 12 www mirial com ee mirial considerably degrade your video call quality Mirial Softphone provides an adaptive denoise filter to mitigate this problem Enable the external preview see below to check thermal noise and tune the denoise filter accordingly The Auto setting automatically adjusts the filter scanning each frame in realtime but you may prefer to tune the filter manually NOTE The denoise filter works by blurring out noise speckles High levels of denoise filter may produce
30. pen it inside a new recorded call window m Recorded Call REMOTE PARTY IS RECORDING THIS CALL SE AW h323 Alice 10 10 10 82 The local video is shown on the left while the remote video is on the right The local video displays the same video stream originally sent to the remote party thus it will include any recording overlay If a H 239 presentation has also been recorded da4 11 1 an additional Presentation window will be open NOTE You may open more than one playback window at the same time however the playback function is CPU intensive and simultaneous playback of more than one call may result in video audio artifacts if the system CPU is not powerful enough 4 10 2 Export a call to a video file The Export function performs transcoding of the recorded call to either a Windows Media Video file Windows version or Quicktime file Mac OS X version Regardless of the original video resolution the file produced is a double width CIF video format 704x288 pixels and contains a Mirial logo overlay NOTE The transcoding process is CPU intensive It is not recommended to perform WMV transcoding while in a call NOTE Exporting of a recorded H 239 presentation is not yet supported 4 11 PRESENTATION Mirial Softphone allows sending the content of a local application window as a presentation to the remote party Open the Presentation button by clicking on the button during a call 31 Presentation H 239 P
31. re 2 Duo class 1 8 GHz Video Calls H 264 720p RX H 263 4CIF TX or H 264 4CIF RX H 264 CIF TX at 1280 Kbps Video Calls H 264 720p RX at 2 Mbps TX at CPU Core 2 Duo class 2 33 GHz 1280 kbps Core 2 Duo class 3 00 GHz Video Calls H 264 720p RX amp TX at 2 Mbps Core 2 Quad class 2 66 GHz a H 264 1080p 15fps RX amp TX at RAM 1 GB Recommended 2 GB Feka 30 MB Excluding space for recorded calls Space os Mac OS X 10 5 Leopard or better Audio Device Any integrated audio device Certified Video Capture Devices All Apple iSight webcams BlackMagic Intensity or Intensity Pro PCIe board Sony EVI HD3V and EVI HD7V via HDMI input to BlackMagic board Microsoft LifeCam Cinema Logitech Quick Cam Vision Pro Recommended Logitech Quick Cam Orbit AF Logitech Quick Cam 3000 Logitech Pro 9000 Webcam Deluxe HP KQ246AA Webcam 2 Megapixel Autofocus HP GJ502AA Creative VFO280 Live sa MG 3 CONFIGURATION When you start Mirial Softphone for the first time you may need to install a valid license and then configure it using the Configuration Wizard In the next chapters you will find a thorough description on each configuration panel be sure to read it if you have doubts about how to configure a particular parameter 3 1 LICENSE FILE Mirial Softphone will ask you to provide a valid license file if one has not yet been installed on your s
32. resentation Mirial UserGuide doc Microsoft Word D MEDIA WMiriallPanel_snapshots Adobe Photoshop Windows Live Messenger Mozilla Firefox Program Manager There are two different presentation modes H 239 Presentation and Video Sharing which are described below The best available presentation mode will be automatically selected when opening the Presentation window You may change the presentation mode if desired and then click on an application in the list to start your presentation The selected application window will remain on top of any other window while the presentation is in progress This is to allow the window content to be captured in its entirety If you move your mouse over the application window a red arrow pointer will be overlaid by Mirial on the output video to simulate your mouse pointer 4 11 1 H 239 Presentation If you have enabled H 239 in the Codecs panel and the remote party supports ITU T H 239 H 323 or RFC 4796 SIP then the H 239 Presentation mode is available This presentation mode allows a very high resolution additional video channel for the presentation in addition to the live video channel so that the speaker remains visible while performing the presentation Note that in H 323 only one party can be performing a H 239 presentation at one time while in SIP emulated H 239 using RFC 4796 any party can be performing a presentation at the same time When sending a H 239 presentation
33. rypted codec maxbitrate negobitrate units of 100 bps RTP Payload Type UDP TCP port local for input remote for output Current video resolution and frame rate RTP clock frequency Encryption status Will display an uppercase S if the channel is encrypted Current codec payload bitrate in bits per second BR Current transport overhead bitrate in bits per second OvBR Percentage of lost packets during last 2 seconds ee 60 560 560 060 560 560 IEL e e e e e 1 e e e The graphics show BLUE Codec payload bitrate CYAN Codec overhead bitrate MAGENTA Bitrate change requests YELLOW Fast update requests RED Decode errors only for input channels ee 5600 50 050 e e e 4 14 RESIZABLE GUI The main window can be resized by dragging the resize handle bottom right corner using the left mouse button or by pressing and holding the right mouse button down on any point of the background and then moving the pointer The left and top borders will not move while the right and bottom borders will move accordingly Contacts Calls Log VCR and Presentation windows can be vertically resized in the same manner while theirs width is tied to the width of main window The minimum size for all windows is the same as previous non resizable releases of the program Window sizes are always saved and restored on next application restart 4 15 COMMAND LINE PARAMETERS Mirial Softphone can be started minimized using the fo
34. the license you have purchased Check the TX box if you want to enable the encoder for transmission Check the RX box if you want to enable the decoder for reception Configurations 4 323 About Audi Vi Mi oae aj Enable Advanced H 239 properties H 224 H 239 Codecs H 239 H 239 Adv H 263 H 264 G 723 1 G 711A G 711U G 722 1 C H 261 H 263 H 264 KIEJ 2 OR gt dada 2 AR gt Video format SQCIF 128x96 H 239 Bandwidth QCIF 176x144 CIF 352x288 4CIF 704x576 720p 1280x720 1080p 1920x1080 ZZCEJIEJEI 2 OOOKIEE WARNING Changing default settings may affect audio and video negotiation If you experience problems please revert to default settings CJ NOTE The H 264 encoder is disabled by default Due to the computational demand of H 264 a fast CPU supporting SSE2 instructions is required for H 264 encoding If SSE2 instructions are not supported by your CPU you can not enable H 264 encoding If you experience problems during a call such as audio video errors or delays then try disabling the higher resolution video formats 4CIF 720p and 1080p If you still have problems then disable the H 264 video codec both RX and TX H 224 allows sending FECC Far End Camera Control commands which are used to move the remote party s camera FECC commands are also used to navigate visual menus using the arrow keys e g Codian MCU series It
35. the local live video is moved in the incoming video window as a draggable picture in picture box while the H 239 presentation is show in the local video window When receiving a H 239 presentation a new resizable window will open to show the remote presentation content 32 Line A Remote Presentation 1280 x 720 G kale E http werw mirial com products Minal_collaterals MCS_Minal_Carrier_Server html ma 2 e k Rh Mirial MCS IMS SBC Video endpoint SIP h 323 re Internet Protected Mode On The remote presentation content is usually sent at high resolution Mirial Softphone supports up to 1280x768 The content size is shown in the window title bar You can resize the window clicking on it and pressing the and keys resize the window using the mouse or expand it full screen The H 239 video codecs and resolutions are totally independent from the live video codecs and resolutions H 239 codecs and bandwidth can be configured in the Codec panel H 239 Adv button In the following example picture H 239 has been configured to allow both H 263 and H 264 codecs both RX and TX While the presentation is active the total output video bandwidth will be partitioned 70 for the H 239 presentation and 30 for live speaker video Advanced H 239 properties H 239 Codecs H 263 H 264 H 239 Bandwidth 33 AA 1119 2 There is no configuration for H 239 video formats since Mirial Softphone will
36. u should activate the Audio Denoise Filter when you or the remote party experience background noise hiss hum et cetera The Audio Denoise Filter will remove background noise both from input and output audio at the cost of a little more CPU load 4 6 PRIVACY MODE VIDEO OFF If you do not want to send your local video privacy mode you can click on the Video Off button or simply press the spacebar on the keyboard The other party will still receive your audio but he will see a privacy mode video slide instead of your live video 4 7 RECORDING A CALL You can record calls If you wish to record a call just press the Record button on the local view window When you start recording the call the remote party is notified by a REMOTE PARTY IS RECORDING THIS CALL message overlay on the received video this message is overlaid until you stop recording 27 www mirial com _mirial 1 Ml cast cano f Ml transrer E ML Kw ___H323 On Call 00 00 16 4 RECORD s A Pomen or If you wish to playback previously recorded calls just click on the Recorded Calls button amp to open the VCR panel see 84 10 4 8 CONTACTS You may manage users contacts in your personal contact list clicking on the Contacts button amp contacts sip 10 0 6 11 sip mcu 10 0 6 10 SIP presence status if enabled will be shown in the Status column and the contact color will change accordingly You can add
37. ystem or your evaluation period has expired If you have received your license file attached to an email then save it into any local folder on your hard drive When Mirial Softphone opens the popup window Mirial License Installation 1 Click on OK Mirial Softphone will open a window to let you browse your file system and find your license file 2 Browse to the folder where you have saved your license file and select the license file 3 Click on the Open button 4 The license will be activated and Mirial Softphone will start You can retrieve anytime your License ID number from the About tab in the Configuration panel Here you can also change or upgrade your license by clicking on the Change License button Be sure to provide your License ID to your reseller for any support request After your license has been installed you may be prompted with the Configuration Wizard All configuration panels are described below with important notes for application tuning NOTE Ask your system administrator or telephony service provider if you are not sure about some network or telecom protocol settings 3 2 GENERAL SETTINGS Here you can set the general settings of your Softphone Always on top The Softphone will always stay on top of other running applications Changing this setting requires the application to be restarted under OS X Start at Login The Softphone will be launched automatically when you log in to your
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