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TPG User Manual

1. 105 110 TPG User Manual 7 5 Index A Address Ethernet address 87 Hardware address 87 IP address 88 MAC address 87 Administration 16 Email 20 Status reset button 22 TPG Control Center 16 ARP PING 15 Authentication 62 AutoConnect 6 5 Backup copy 70 Bandwidth 39 Bandwidth limit 39 BIOS mode 105 Bonjour 32 BOOTP 13 C CA certificate 55 Certificate 54 Create 56 Delete 61 Display 56 Save 58 Certificate request 58 Connection Service 6 Configuring 46 D Default certificate 54 Default name 87 Default setting 74 Appendix Index Descriptions 35 Device number 87 DHCP 13 DNS Domain Name Service 28 Documentation 7 Domain name 28 E EAP 62 EAP FAST 67 EAP MD5 63 EAP TLS 63 EAP TTLS 64 Email 20 Encrypted print data 47 Encryption 47 49 Ethernet address 87 F Firmware 79 G Gateway 87 H Hardware address 87 Host name 88 Hotline 9 HTTP HTTPS 51 IEEE 802 1x 62 Improper use 10 Intended use 10 InterCon NetTool 18 88 Install 18 IP Wizard 14 Start 18 Structure 19 IP address 88 111 TPG User Manual Save 12 IPP connection 40 IPv4 23 IPv6 25 J Job history 83 Delete 85 Display 83 L LPD protocol 40 M MAC address 87 N NAT 46 Notification service 35 36 Email 36 SNMP trap 37 Notifications 35 P Parameter backup 71 Parameter list 89 Parameters Default settings 74 Display 70 Load 71 Load automatically 73 Parameter list 89 Save
2. Parameters Value Default Description spage on off on Enables disables the printing Status page of status and service pages on the relevant printer The print job can be triggered by pressing the status reset button on the device or by clicking the corresponding button in the TPG Control Center TPG User Manual 103 TPG User Manual Appendix Parameters Value Default Description spPrinter TPG 25 1 2 1 Defines the printer on which Status page TPG 65 1 6 status pages and services printer TPG 125 1 12 pages are printed via the printer ID spMode ASCII ASCII Defines the data format in Status page PostScript which the status page is mode DATAMAX printed Citizen Z 104 7 3 Troubleshooting Appendix This chapter describes some problems and their solutions Problem e The TPG indicates the BIOS mode 28105 e A connection to the TPG Control Center cannot be established gt B106 e The password is no longer available gt E107 e The print job buffering does not work 8108 e The automatic parameter backup does not work gt 8108 The TPG indicates the BIOS mode Possible Cause The TPG switches to the BIOS mode if the firmware functions well but the software is faulty This may happen in the case of an incor rect software update for example The TPG indicates the BIOS mode when the activity LED is blinking green The TPG is not operational in the BIOS mode If the TPG
3. Displaying the job history Proceed as follows 1 Start the TPG Control Center 2 Select MAINTENANCE Job history The Job History is displayed The following information is shown in the Job History Information Description ID Identification number of the printer that has spooled the print job TPG User Manual 83 Maintenance Information Description Status Status of the print connection The following statuses are possible Initialized The connection to the ThinPrint Server is established In a next step the connection to the printer will be established Try to connect The connection to the printer is being established Connection rejected The printer has refused the connection Pending The print job has been accepted by the TPG but the data transfer to the printer has not yet started Processing The print job is being transferred from the TPG to the printer Processing stopped The data transfer to the printer has been interrupted This can occur if for example the printer ran out of paper Completed The TPG has completely transferred the print job to the printer Aborted The print job has been aborted This can occur if for example the TPG has been restarted while the print job was processed Buffering The print job is being saved to the USB flash drive see gt B71 Buffered The print job has been saved in the USB flash drive see gt 71 Buffering failed The print job
4. E O O The access is protected via SSL TLS HTTPS gt 51 The TCP port access control is enabled 1252 The password protection is enabled gt 51 The cipher suites of the encryption level are not supported by the browser gt 249 106 TPG User Manual Appendix The password is no longer available The access to the TPG Control Center can be protected by a pass word If the password is no longer available you can reset the parameter values of the TPG to their default settings to get access to the TPG Control Center gt 179 Previous settings will be deleted The printer does not print when print jobs are sent to the TPG Check first if the printer is correctly embedded on the TPG see If B40 printing via the TPG is still not possible the following issues may be the cause O The printer does not support the selected printing protocol Choose a supported printing protocol gt 40 Please refer to the documentation of your printer The printer object on the ThinPrint server which sends the print jobs to the TPG must be configured to use a native printer driver If the ThinPrint Output Gateway is configured as printer driver the print jobs are sent to the TPG in a format EMF not supported by the TPG You can use timeouts to control how errors are handled before and during a print job 1242 Check if the timeouts are too short and thus prematurely terminate the connection to
5. e In phase 1 a TLS encrypted channel between the TPG and the RADIUS server will be established Only the RADIUS server authenticates itself using a certificate that was signed by a CA This process is also referred to as outer authentication e In phase 2 an additional authentication method is used for the communication within the TLS channel EAP defined methods and older methods CHAP PAP MS CHAP and MS CHAPv2 are supported This process is also referred to as inner authentication The advantage of this procedure is that only the RADIUS server needs a certificate Therefore no PKI is needed Moreover TTLS sup ports most authentication protocols MI The TPG is defined as user with user name and password on a RADIUS server gt Proceed as follows 1 Start the TPG Control Center 2 Select SECURITY Authentication 3 Select TTLS from the Authentication method ist 4 Enter the user name and the password that are used for the configuration of the TPG on the RADIUS server 5 Select the settings intended to secure the communication in the TLS channel 6 To make the connection more secure you can also install the root CA certificate of the certification authority that has issued the certificate of the authentication server RADIUS on the TPG see Installing the CA Certificate in the TPG 260 Afterwards select the root CA certificate from the list EAP root certificate Click Save amp Restart to
6. pop3_poll 1 10080 15 Check mail 1 5 characters 0 9 every pop3_limit 0 4096 10 Ignore mail 1 4 characters 0 9 exceeding 0 unlimited pop3_usr max 128 characters blank User name pop3_pwd max 128 characters blank Password Tabelle 17 Parameter List SMTP Parameters Value Default smtp_srv max 128 characters blank Server name Appendix Description Enables disables the POP3 functionality Defines a POPS server via the IP address or the host name A host name can only be used if a DNS server was configured beforehand Defines the port of the POP3 server used by the TPG for receiving emails When using SSL TLS enter 995 as port number Defines the authentication method to be used 0 no security 1 APOP 2 SSL TLS Defines the time interval in minutes for retrieving emails from the POP3 server Defines the maximum email size in Kbyte to be accepted by the TPG Defines the name used by the TPG to log on to the POP3 server Defines the password used by the TPG to log on to the POP3 server Description Defines an SMTP server via the IP address or the host name A host name can only be used if a DNS server was configured beforehand 93 TPG User Manual Parameters Value smtp_port 1 65535 Server port 1 5 characters 0 9 smtp_ssl on off TLS smtp_sender max 128 characters Sender name smtp_auth on off Login smtp_usr max 128 cha
7. 70 Save automatically 73 Parameters file 70 71 Password 52 PEAP 66 Ping 43 PKCS 12 59 POP3 30 Appendix Index Print Service page 82 Status page 82 Print job buffering 71 Printer Connection status 43 ID 40 Integrate 40 Messages 45 Transfer method 40 Printer messages 45 Protocol BOOTP 13 DHCP 13 IPP 40 IPv4 23 IPv6 25 LPD 40 POP3 30 SMTP 30 SNMP 28 SSL TLS 49 ZeroConf 13 Purpose 5 R RADIUS 62 RAW socket connection 40 Reset 74 Restart 80 S S MIME certificate 55 Security 48 Security level 52 SEH Homepage 9 Self signed certificate 54 Service page 81 Data format 81 Print 82 Printer 81 SMTP 30 SNMP 45 112 TPG User Manual SNMPv1 29 SNMPv3 29 SNMP trap 35 SNTP server 34 Software 79 SSL TLS encryption 47 Status email 35 Status page 81 Data format 81 Print 81 Printer 81 Status reset button 22 75 Print service page 82 Print status page 82 Reset parameters 75 Subnet mask 88 Support 9 System requirements 6 T TCP port access control 52 TCP IP 23 Test mode 53 ThinPrint 5 ThinPrint Client 5 ThinPrint Connection Service 6 Configuring 46 ThinPrint encryption 6 47 ThinPrint Engine 5 ThinPrint port 39 Time of the device 34 Time server 34 Time zone 34 TPG Control Center 16 88 Language 17 Start 16 Structure 17 Transfer methods 40 Types of connection 51 61 U Update 79 USB device Appendix Index Format 72 Parameter backup 71 Print job bu
8. Community SNMP community name The SNMP Community is a basic form of access protection in which several participants with the same access rights are grouped together SNMPv3 Enables disables SNMPv3 User name Defines the name of the SNMP user Password Defines the password of the SNMP user Hash Defines the Hash algorithm Access rights Defines the access rights of the SNMP user Encryption Defines the encryption method 29 Network and Device Settings 3 5 Howto Configure POP3 and SMTP You must configure the protocols POP3 and SMTP on the TPG so that the notification service gt 35 and the administration via email 20 will work properly POP3 POP3 Post Office Protocol Version 3 is a transfer protocol that a client can use to fetch emails from a mail server POP3 is required in the TPG to administer the TPG via email SMTP SMTP Simple Mail Transfer Protocol is a protocol that controls the sending of emails in networks SMTP is required in the TPG to administer the TPG via email and to run the notification service Whatdoyouwant O Configuring POP3 gt 230 todor O Configuring SMTP 831 Configuring POP3 Requirements MM The TPG is set up as user with its own email address on a POP3 server Proceed as follows Start the TPG Control Center Select NETWORK Email Configure the POP3 parameters siehe Tabelle 6 gt 30 Click Save amp Restart to confirm The settings are saved EFRwWN g
9. HTTPS to the TPG Control Center If HTTPS is exclusively chosen as the connection type http_allowed off the administrative access to the TPG Control Center is protected via SSL TLS Defines the password for the administrative access to the TPG Control Center Description Enables disables the locking of the selected ports Enables disables the test mode The test mode allows you to test the parameters set using the access control If the test mode is activated the access protection remains active until the TPG is rebooted Specifies the port types to be locked protec_tcp TCP ports protec_all all ports IP ports Enables disables an exception from the port locking Defines elements that are excluded from port locking using the IP address 101 Parameters Value Default hw_filter_on_1 on off off hw_filter_on_8 MAC address hw_filter_1 valid hardware 00 00 00 oe address 00 00 00 hw_filter_8 MAC address Tabelle 28 Parameter List Authentication Parameters Value Default auth_typ None zoe Authentication MD5 method TLS TTLS PEAP FAST auth_name max 64 characters blank User name a z A Z 0 9 auth_pwd max 64 characters blank Password a z A Z 0 9 auth_extern none PEAP EAP FAST PLABELO Options PEAPLABELO PLABEL1 PEAPLABEL1 PVERO PEAPVERO PVER1 PEAPVER1 FPROV1 FASTPROV1 TPG User Manual Appendix Description Enables
10. Methods 2 3 Administration via Email You can administer the TPG via email and thus via any computer with Internet access An email allows you to e send TPG status information e specify TPG parameters or e perform an update on the TPG M A DNS server has been configured on the TPG see gt 1228 M In order to receive emails the TPG must be set up as user with its own email address on a POP3 server MI POP3 and SMTP parameters have been configured on the TPG see gt E30 If you want to administer the TPG you must enter the relevant instructions into the subject line of your email E Proceed as follows 1 Open an email program 2 Write a new email 3 Enter the TPG address as recipient 4 Enter an instruction into the subject line see Syntax and Format of an Instruction 20 5 Send the email The TPG receives the email and carries out the instruction Note the following syntax for instructions in the subject line cmd lt command gt lt comment gt 20 Administration Methods Security with TAN Parameter Changes The following commands are supported Commands Option Description lt command gt get status Sends the status page of the TPG get parameters Sends the parameter list of the TPG set parameters Sends parameters to the TPG The syntax and values can be obtained from the parameter list see gt E89 Parameter and value must be entered into the email body upd
11. Proceed as follows 1 Start the TPG Control Center 2 Select NETWORK Date Time 3 Tick Date Time 4 Enter the IP address or the host name of the time server into the Time server box A host name can only be used if a DNS server was configured beforehand Select the code for your local time zone from the Time zone list Click Save amp Restart to confirm The settings are saved Da TPG User Manual 34 What do you want to do Requirements TPG User Manual Network and Device Settings 3 8 How to Determine a Description You can assign freely definable descriptions to the TPG This gives you a better overview of the devices available in the network gt Proceed as follows 1 Start the TPG Control Center 2 Select DEVICE Description 3 Enter freely definable names for Host name Description and Contact person 4 Click Save amp Restart to confirm The data is saved 3 9 Howto Use the Notification Service You can get notifications in the form of emails or SNMP traps from the TPG By means of these notifications up to four email recipients can be informed about various events irrespective of time and loca tion The following message types are possible e The status email periodically informs the recipient about the status of the TPG e The event notification informs you about a specific event on the TPG via email or SNMP trap The event can be The restart of the TPG The connect
12. Release the status reset button for about 1 second The activity and server communication LED blink alternatingly Press and hold the status reset button again The activity and server communication LED blink synchronously twice Release the status reset button The activity LED blinks green Et ct wis Uf ak if 78 What Happens during an Update When is an Update recommended Where do I Find the Update Files TPG User Manual Maintenance 6 4 Howto Perform an Update You can carry out software and firmware updates on the TPG Updates allow you to benefit from currently developed features In the course of an update the old firmware software will be over written and replaced by the new firmware software The parameter default settings of the device remain unchanged An update should be undertaken if function do not work properly and if SEH Computertechnik GmbH has released a new software or firmware version with new functions or bug fixes Check the installed software and firmware version on the TPG You will find the version number on the TPG Control Center homepage or in the product list in the InterCon NetTool Current firmware and software files can be downloaded from the homepage of SEH Computertechnik GmbH http www seh technology com services downloads tpg html Every update file has its own readme file Take note of the informa tion contained in the readme file gt Proceed
13. Sends the public key together with the email Many email clients require the public key to be attached in order to view the emails 3 6 How to Configure Bonjour Bonjour allows the automatic recognition of computers devices and network services in TCP IP based networks The TPG uses the following Bonjour functions e Checking the IP address assigned via ZeroConf e Assignment of host names to IP addresses TPG User Manual 32 Network and Device Settings e Location of server services without knowledge of the device s host name or IP address When checking the IP address assigned via ZeroConf see ZeroConf 13 the TPG sends a query to the network If the IP address has already been assigned elsewhere in the network the TPG will receive a message The TPG then sends another query with a different IP address If the IP address is available it is saved in the TPG The domain name service is used for additional Bonjour features Since there is no central DNS server in Bonjour networks each device and application has its own small DNS server This integrated DNS server mDNS collects and administers the information of all participants in the net In addition to the features of a classical DNS server the mDNS server also saves the IP address the service name and the offered services of each participant gt Proceed as follows Start the TPG Control Center Select NETWORK Bonjour Configure the Bonjour parameters
14. ThinPrint environments printing is done to a TCP IP port via a socket connection The port number of the TPG must be identical to the port number that was defined for the ThinPrint server Port 4000 is preset You can change the port number if necessary E Proceed as follows 1 Start the TPG Control Center 2 Select DEVICE ThinPrint 3 Enter the port number into the ThinPrint port box 4 Click Save amp Restart to confirm The setting will be saved 4 2 Howto Define the Bandwidth Bandwidth describes the capacity of a data connection The band width of the TPG is indicated in bit second bit s The bandwidth that is needed for print jobs can be limited to a freely definable value for each ThinPrint port server side You can further decrease the bandwidth limit on the port of the TPG client side Defining a bandwidth value on the TPG which is higher than the defined value server side will have no effect In this case the pre defined value will be applied E Proceed as follows Start the TPG Control Center Select DEVICE ThinPrint Tick Bandwidth Enter the desired bandwidth Click Save amp Restart to confirm The setting will be saved EMARWN 39 Transfer Methods TPG User Manual ThinPrint Settings 4 3 Howto Embed Printers Print jobs are sent from the ThinPrint server to the TPG After the decompression of the print jobs the TPG forwards the print jobs to the printers The p
15. ThinPrint server checks whether the TPG is authorized to receive the print data If an encryption was enabled on the ThinPrint server you must install a certificate from a corresponding Certification Authority both on the ThinPrint server and the TPG To authorize the TPG to receive encrypted print data proceed as follows e Create a certificate request see gt 58 e Save the CA certificate see gt E60 47 Security 5 Security The following security mechanisms can be configured and activated according to your demands What information do e How to Define the Encryption Level for SSL TLS Connections you need gt 849 e How to Control the Access to the TPG Control Center gt 251 e How to Control the Access to the TPG TCP Port Access Control 852 e How to Use Certificates Correctly gt 54 e How to Use Authentication Methods gt 262 TPG User Manual 48 Encryption Level Cipher Suite Establishing Connections TPG User Manual Security 5 1 How to Define the Encryption Level for SSL TLS Connections The following connections on the TPG can be encrypted via SSL TLS e Email POP3 9830 e Email SMTP gt 30 e ThinPrint printer IPP connection 9840 e ThinPrint data encryption gt 8B47 e Web access to the TPG Control Center HTTPS 51 The encryption strength and thus the safety of the connection is defined via the encryption level Eac
16. When the requested certificate has been received it must be saved in the TPG see gt 258 AA WKH gt Installing the Requested Certificate in the TPG M A certificate request has been created at an earlier date see gt 58 M The certificate must be in base64 format If a PKCS 12 certificate has already been installed on the TPG you must first delete it see gt B61 58 Requirements TPG User Manual Security E Proceed as follows Start the TPG Control Center Select SECURITY Certificates Click Requested certificate Click Browse Specify the requested certificate Click Install The requested certificate will be installed in the TPG EMARKRWNS Installing the PKCS 12 certificate in the TPG Certificates with the PKCS 12 format are used to save private keys and their respective certificates and to protect them by means of a password If a PKCS 12 or a requested certificate has already been installed on the TPG you must first delete it see gt H161 M The certificate must be in base64 format E Proceed as follows Start the TPG Control Center Select SECURITY Certificates Click PKCS 12 certificate Click Browse Specify the PKCS 12 certificate Enter the password Click Install The PKCS 12 certificate is saved in the TPG ENDAAWH DS Saving S MIME certificates in the TPG S MIME certificates pem file are used to sign and encrypt the emails that are s
17. admin_rights Access rights readonly readwrite admin_cipher None Encryption aes des max 64 characters Default off public on anonymo us blank md5 readonly admin administr ator md5 readwrite Appendix Description Enables disables the write protection for the community Defines the name of the SNMP community The SNMP Community is a basic form of access protection in which several participants with the same access rights are grouped together Enables disables SNMPv3 Defines the name of the SNMP user group 1 Defines the password of the SNMP user group 1 Specifies the HASH algorithm of the SNMP user group 1 Defines the access rights of the SNMP user group 1 none readonly read only readwrite read and write Defines the encryption method of the SNMP user group 1 Defines the name of the SNMP user group 2 Defines the password of the SNMP user group 2 Specifies the HASH algorithm of the SNMP user group 2 Defines the access rights of the SNMP user group 2 none readonly read only readwrite read and write Defines the encryption method of the SNMP user group 2 92 TPG User Manual Tabelle 16 Parameter List POP3 Parameters Value Default pop3 on off off POP3 pop3_srv max 128 characters blank Server name pop3_port 1 65535 110 Server port 1 5 characters 0 9 pop3_sec 0 2 0 Security 1 character 0 2
18. as follows Start the TPG Control Center Select MAINTENANCE Update Click Browse Select the update file Click Install The update is executed The TPG is restarted ENANS 79 Maintenance 6 5 Howto Restart the TPG The TPG is rebooted automatically after parameter changes or updates If the TPG is in an undefined state it can also be rebooted manually Whatdoyouwant 1 Rebooting the IPG via the TPG Control Center gt 280 todo E Restarting the TPG via the InterCon NetTool gt amp 80 Rebooting the TPG via the TPG Control Center E Proceed as follows 1 Start the TPG Control Center 2 Select MAINTENANCE Restart 3 Click Restart The TPG is restarted Restarting the TPG via the InterCon NetTool ay Proceed as follows 1 Start the InterCon NetTool 2 Highlight the TPG in the device list 3 Select Actions Restart from the menu bar The Restart print server dialog appears Click Finish The TPG is restarted A TPG User Manual 80 Status Page Service page What do you want TPG User Manual todo Maintenance 6 6 Howto Print a Status or Service Page You can print status or service pages Both pages are available in English A status page contains basic information of the TPG such as the model type hardware address IP address subnet mask gateway etc A service page contains basic information of the TPG as well as a list of the current parameter values o
19. be available User passwords are not necessary If you want to use the EAP TLS authentication you must observe the instructions below in the indicated order If this procedure is not adhered to the TPG in the network may not be addressable In this case you have to reset the TPG parameters see gt 74 mg 58 e Create a certificate using the certificate request and the authentication server e Create a certificate request on the TPG see gt e Install the requested certificate on the TPG see gt B58 e Install the root CA certificate of the certification authority that has issued the certificate of the authentication server RADIUS on the TPG see Installing the CA Certificate in the TPG gt 60 e Enable the authentication method EAP ILS on the TPG gt Proceed as follows Start the TPG Control Center Select SECURITY Authentication Select TLS from the Authentication method ist Select the root CA certificate from the list EAP root certificate Click Save amp Restart to confirm The settings are saved ENANS Configuring EAP TTLS EAP TTLS Tunneled Transport Layer Security validates the identity of devices or users before they gain access to network resources You can configure the TPG for the EAP TTLS network authentication This makes sure that the TPG gets access to protected networks EAP TTLS consists of two phases 64 Requirements TPG User Manual Security
20. could not be saved in the USB flash drive See Troubleshooting gt 2105 Protocol Protocol used to transfer the print data The presentation consists in a combination of the following values ThP ThinPrint Stp status or service page USB buffered on USB flash drive Sock RAW socket printing IPP IPP printing LPD LPD printing Name Name of the print job Sender Name of the sending host lt domain user name gt lt domain gt appears with ThinPrint print jobs TPG 25 or TPG 65 or TPG 125 appears when printing a status or service page Start Time at which the print job has been sent to the TPG Size Size in Kb of the print job Duration The time needed by the TPG for processing the print job TPG User Manual 84 Maintenance Deleting Print Jobs Manually Proceed as follows 1 Start the TPG Control Center 2 Select MAINTENANCE Job history 3 Click Delete All print jobs listed in the job history will be deleted TPG User Manual 85 What information do you need What information do you need TPG User Manual Appendix Appendix e Glossary gt 86 Parameter List gt 89 gt B105 e Troubleshooting e List of Figures gt e Index 9111 7 1 Glossary 5110 The glossary contains information about manufacturer specific software solutions and terms from the world of network technology Manufacturer Specific Software Solutions
21. ees 35 3 9 How to Use the Notification Service ccc cece cece eee eens 35 4 ThinPrint Settings sssssesosesossseseseseseseee 38 4 1 How to Define the ThinPrint Port ccc c cece cece eee e cence 39 4 2 How to Define the Bandwidth cece ec eet e cence eenes 39 4 3 How to Embed Printers 0 ccc ccc cece ete ete n eee neeennes 40 4 4 How to Define Timeouts Experts Only ccc e cence eens 42 4 5 How to Get Status Information on the Printer Connections 43 4 6 How to get Printer MessageS cece cece cece ence e eee eeeenee 45 4 7 How to Use the ThinPrint Connection Service cece eee 46 4 8 How Does the TPG Receive Encrypted Data 0 cece ee 47 TPG User Manual S Security ciidcetessdsiaedetonss ie caeidies se cbaacdesasts os 48 5 1 How to Define the Encryption Level for SSL TLS Connections 49 5 2 How to Control the Access to the TPG Control Center 51 5 3 How to Control the Access to the TPG TCP Port Access Control 52 5 4 How to Use Certificates Correctly 0 cc cece cece eee e eee nee 54 5 5 How to Use Authentication Methods cc cece eee e ences 62 6 Maintenance sccccseseeccews exsin dee caveieierniwessaeees 69 6 1 How to Secure the TPG Parameters Backup eee sees 70 6 2 How to Use a Connected USB Device ccc cece cece 71 6 3 How to Reset Parameters to their Default Valu
22. for the administration of SEH network devices The IP Wizard of the InterCon NetTool helps you to configure the TCP IP parame ters e g the IP address You can manually enter the desired IPv4 address and save it in the TPG using the IP Wizard To configure an IPv4 address via the InterCon NetTool see gt 223 TPG Control Center You can manually enter the desired IP address and save it in the TPG using the TPG Control Center e To configure an IPv4 address via the TPG Control Center see 2123 e To configure an IPv6 address via the TPG Control Center see gt 25 mg mg Requirements TPG User Manual General Information ARP PING The assignment of the IP address to the hardware address can be done via the ARP table The ARP table is an internal system file in which the assignment is temporarily saved about 15 min This table is administered by the ARP protocol By means of the arp and ping commands you can save the IP address in the TPG If the TPG already has an IP address the arp and ping commands cannot be used to save a new IP address However an IP address from the address range 169 254 0 0 16 which is reserved for ZeroConf can be overwritten by means of the arp and ping commands The arp command is used for editing the ARP table The ping com mand transfers a data packet containing the IP address to the hard ware address of the TPG If the data pa
23. information e Integrated services such as IPSec QoS Multicast e Mobile IP What is the Structure An IPv6 address consists of 128 bits The normal format of an IPv6 of an IPv6 Address address is eight fields Each field contains four hexadecimal digits representing 16 bits TPG User Manual 25 Which Types of IPv6 Addresses are available TPG User Manual Network and Device Settings Each field is separated by a colon Example fe80 0000 0000 0000 0000 10 1000 la4 Leading zeros in a field can be omitted Example fe80 0 0 ole O 10 1000 1a4 An IPv6 address may be entered or displayed using a shortened ver sion when successive fields contain all zeros 0 In this case two colons are used However the use of two colons can be used only once in an address Example fe80 10 1000 1a4 As a URL in a Web browser an IPv6 address must be enclosed in brackets This prevents port numbers from being mistakenly regarded as part of an IPv6 address Example http 2001 608 af 1 100 443 The URL will only be accepted by browsers that support IPv6 There are different types of IPv6 addresses The prefixes of the IPv6 addresses provide information about the IPv6 address types e Unicast addresses can be routed globally These addresses are unique and therefore unambiguous A packet that is sent to a unicast address will only arrive to the interface that is assigned to this address Unicast ad
24. off on Enables disables the use of a Date Time time server SNTP ntp_server max 255 characters pool ntp Defines a time server via the Time server a z A Z 0 9 org IP address or the host name A host name can only be used if a DNS server was configured beforehand ntp_tzone UTC GMT EST CET CE The time zone is used to Time zone EDT CST CDT ST EU equalize the difference MST MDT PST between the time received PDT etc over the time server and the local time Tabelle 20 Parameter List Description Parameters Value Default Description sys_name max 64 characters blank Defines the host name of the Host name a z A Z 0 9 TPG sys_descr max 64 characters blank Freely definable description Description a z A Z 0 9 sys_contact max 64 characters blank Freely definable description Contact person a z A Z 0 9 of the contact person TPG User Manual 95 TPG User Manual Tabelle 21 Parameter List ThinPrint Parameters tpgPort ThinPrint port tpgBdwidth Bandwidth tpgBdwidthVal Bandwidth value tpgPrtoToVal Printer connection timeout tpgJobSndTout Job sending timeout Value 1 65535 1 5 characters 0 9 on off 1600 1000000 4 7 characters 0 9 0 86400 1 5 characters 0 9 0 off 0 86400 1 5 characters 0 9 0 off Default 4000 off 256000 60 180 Appendix Description Defines the TCP port used by the TPG for co
25. parameter backup does not work The parameters file is not saved automatically on the USB flash drive or is not updated after a parameter change Check if O a USB flash drive is connected to the USB port of the USB and if it is mounted This information is displayed in the TPG Control Center under MAINTENANCE in the table USB device status O the automatic parameter backup is configured gt 471 O if the connected USB flash drive has the wrong file system and must be formatted Whether formatting is required is displayed in the TPG Control Center under MAINTENANCE in the table USB device status If necessary format the USB flash drive gt 1271 O if there is sufficient free space available on the USB flash drive The free space available on the USB flash drive is displayed in 108 Appendix the TPG Control Center under MAINTENANCE in the table USB device status TPG User Manual 109 TPG User Manual Appendix List of Figures 7 4 List of Figures TPG Control Center START ss s0idscsuaseeerseSaceeede agus 17 InterCon NetTool Main Dialog 00 eee eee ee eee 19 Administration via Email Example 1 0 eee ee eee 22 Administration via Email Example 2 0022 ee eee 22 InterCon NetTool IP Wizard 2vccieness oeetaeddi di gees eds 25 TPG Control Center Certificates 2 2 ccccc ceee eee ae esa dede 55 InterCon NetIool TPG in the BIOS Mode
26. property damages and consequential damages result ing from the non observance of the mentioned safety regulations and warnings Non observance will result in the warranty claims becoming void The TPG is used in TCP IP networks The TPG allows communication between up to two six twelve network printers and one ThinPrint server The TPG has been designed for use in office environments All uses of the device that do not comply with the TPG functional ities described in the documentation are regarded as improper uses It is not allowed to make modifications to the hardware and soft ware or to try to repair the device Before starting the initial operation procedure of the TPG please note the safety regulations in the Quick Installation Guide The Quick Installation Guide is enclosed in the packaging Read and observe all warnings mentioned in this document Warn ings are found before any instructions known to be dangerous They are presented as follows Warning TPG User Manual General Information 1 5 First Steps This section provides all the information that you need for a fast operational readiness io Proceed as follows 1 2 Read and observe the security regulations in order to avoid damages to people and devices see 10 Carry out the hardware installation The hardware installation comprises the connection of the ISD to the network and the mains supply see Quick Installation Guide Make
27. protected by SSL TLS The cipher strength is defined via the encryption level gt 49 SSL TLS requires a certificate to check the identity of the TPG During a so called handshake the client asks for a certificate via a browser This certificate must be accepted by the browser Please refer to the documentation of your browser software URLs that require an SSL TLS connection start with https E Proceed as follows 1 Start the TPG Control Center 2 Select SECURITY Device access 3 Tick HTTP HTTPS or HTTPS only in the Web area 4 Click Save amp Restart to confirm The setting will be saved TPG User Manual 51 TCP Port Access Control Security Levels Exceptions TPG User Manual Security Protecting the web access via a password You can use a password to protect the TPG Control Center against unauthorized web access If a password is set only the start page of the TPG Control Center can be visited and displayed If you select a menu item you will be asked to enter a password You will also be asked to enter a non definable user name Leave this field blank at the password prompt gt Proceed as follows Start the TPG Control Center Select SECURITY Device access In the web area enter a password into the Password box Repeat the password Click Save amp Restart to confirm The setting will be saved EAR WN gt 5 3 Howto Control the Access to the TPG TCP Port Access Contro
28. settings of the InterCon NetIool are saved in the NetTool ini file The file is stored in the directory Documents and Settings with the relevant user name Administration Methods Structure ofthe After the program start you will see the main dialog with the fol InterCon NetToo lowing elements The dialog may vary depending on which elements you have chosen to be shown or hidden Menu bar Toolbar Device list S4 InterCon NetTool File Filter Actions Installation Search Extras D 7a IP Address Type Version Protocol NetWare Name g 192 168 000 204 TPG 25 140 39 iP ICODSADO amp 192 168 000 140 TPG 25 ee ICOD1FOB Default Settings Launch Browser IP Wizard Filter for the device list Shortcut menu Abb 2 InterCon NetTool Main Dialog Which Functions Are The InterCon NetTool allows you to S ted z iii assign an IPv4 address to the TPG 223 e restart the TPG gt 80 e reset the parameter values of the TPG to their default settings gt 74 start the TPG Control Center 2816 switch from the BIOS mode to the default mode gt B105 Detailed information on how to use the InterCon NetIool can be found in the Online Help To start the Online Help select Help Online Help from the menu bar TPG User Manual 19 Functionalities Requirements Sending Instructions via Email Syntax and Format of an Instruction TPG User Manual Administration
29. the Status column and is assigned to the printer IDs TPG User Manual 44 What do you want to do Requirements TPG User Manual ThinPrint Settings 4 6 How to get Printer Messages You can view printer error messages paper empty offline paper jam etc and printer status messages idle printing warming up etc In order to get printer messages you must configure an SNMP query beforehand Not all printers support SNMP Consult your printer manual for more information The query result is displayed in the TPG Control Center In addition the print status LED shows whether the query was successful For more information on the LEDs see Quick Installation Guide O Configuring an SNMP Query via the TPG Control Center gt 45 O Displaying Printer Status Messages via the TPG Control Center gt E45 Configuring an SNMP Query via the TPG Control Center MI The printer supports SNMP E Proceed as follows Start the TPG Control Center Select DEVICE ThinPrint printer Tick SNMP Enter the interval in seconds into the Monitoring interval box Click Save amp Restart to confirm The settings are saved EFaARWN D gt Displaying Printer Status Messages via the TPG Control Center te Proceed as follows 1 Start the TPG Control Center 2 Select DEVICE ThinPrint printer The printer messages are shown under ThinPrint printer status in the Status colu
30. the printer or the sending of the print job In ThinPrint environments the ThinPrint port default 4000 is used for printing gt 39 This port must not be blocked by a security software e g firewall In ThinPrint environments the Connection Service can be used 2146 The port used by this service default 4001 must not be blocked by a security software e g firewall The print data is sent to the TPG in encrypted form gt 247 Check if the required certificates are installed the required certificates are valid 107 TPG User Manual Appendix The print job buffering does not work Print jobs are not automatically buffered in the USB flash drive Check if O a USB flash drive is connected to the USB port of the USB and if it is mounted This information is displayed in the TPG Control Center under MAINTENANCE in the table USB device status O if the print job buffering is configured gt 71 O if the connected USB flash drive has the wrong file system and must be formatted Whether formatting is required is displayed in the TPG Control Center under MAINTENANCE in the table USB device status If necessary format the USB flash drive gt 1271 O if there is sufficient free space available on the USB flash drive The free space available on the USB flash drive is displayed in the TPG Control Center under MAINTENANCE in the table USB device status The automatic
31. the country in which the company is based Enter the two digit country code according to ISO 3166 Examples DE Germany GB Great Britain US USA Issued on Specifies the date from which on the certificate is valid Expires on Specifies the date from which on the certificate becomes invalid RSA key length Defines the length of the RSA key used 512 bit fast encryption and decryption 768 bit 1024 bit standard encryption and decryption 2048 bit slow encryption and decryption TPG User Manual 57 Requirements TPG User Manual Security Creating a Certificate Request for a Requested Certificate As preparation for using a certificate which is issued by a certifica tion authority for the TPG a certificate request can be created in the TPG The request must be sent to the certification authority which creates an certificate on the basis of this request The certificate must be in base64 format If a certificate request has already been created you must first delete it see S61 gt Proceed as follows Start the TPG Control Center Select SECURITY Certificates Click Certificate request Enter the required parameters siehe Tabelle 11 257 Click Create a request The creation of the certificate request is in progress This may take a few minutes 6 Select Upload and save the requests in a text file 7 Click OK 8 Send the text file as certificate request to a certification authority
32. the software tool InterCon NetTool Different methods for the assignment of the IP address are described in the following e ZeroConf gt 13 e BOOTP gt 13 e DHCP gt 813 e Auto Configuration IPv6 Standard gt 814 e InterCon NetTool gt 214 e TPG Control Center gt 14 e ARP PING S215 Requirements Requirements TPG User Manual General Information ZeroConf If no IP address can be assigned via boot protocols the TPG assigns itself an IP address via ZeroConf For this purpose the TPG picks an IP address at random from the address range 169 254 0 0 16 which is reserved for ZeroConf You can use the domain name service of Bonjour for the name reso lution of the IP address see 132 BOOTP The TPG supports BOOTP which means that the IP address of the TPG can be assigned via a BOOTP server MI The BOOTP parameter has been enabled see gt 523 Mi A BOOTP server is available in the network If the TPG is connected it asks the BOOTP host for the IP address and the host name The BOOTP host answers and sends a data packet containing the IP address The IP address is saved in the TPG DHCP The TPG supports DHCP which means that the IP address of the TPG can be assigned dynamically via a DHCP server M The DHCP parameter has been enabled see 23 Mi A DHCP server is available in the network After the hardware installation the TPG asks a DHCP ser
33. 6 address Address ranges are indicated by prefixes The prefix length number of bits used is added to the IPv6 address and specified as a decimal number The decimal number is separated by Tabelle 14 Parameter List DNS Parameters Value Default Description dns on off on Enables disables the name DNS resolution via a DNS server dns_primary valid IP address 0 0 0 0 Defines the IP address of the Primary DNS primary DNS server server dns_secondary valid IP address 0 0 0 0 Defines the IP address of the Secondary DNS secondary DNS server server The secondary DNS server is used if the primary DNS server is not available dns_domain max 255 characters blank Defines the domain name of Domain name a z A Z 0 9 an existing DNS server suffix Tabelle 15 Parameter List SNMP Parameters Value Default Description snmpv1 on off on Enables disables SNMPv1 SNMPv1 TPG User Manual 91 TPG User Manual Parameters Value snmpvi_ronly on off Read only snmpvi_commun max 64 characters ity a z A Z 0 9 Community snmpv3 on off SNMPv3 any_name max 64 characters User name a z A Z 0 9 any_pwd max 64 characters Password a z A Z 0 9 any_hash md5 Hash sha any_rights Access rights readonly readwrite any_cipher None Encryption aes des admin_name User name a z A Z 0 9 admin_pwd 8 64 characters Password a z A Z 0 9 admin_hash md5 Hash sha
34. Defines the domain name of an existing DNS server 3 4 How to Configure SNMP SNMP Simple Network Management Protocol has become the standard protocol for the administration and monitoring of network elements The protocol controls communication between the moni tored devices and the monitoring station SNMP allows you to read and edit management information pro vided by the network elements e g the TPG or printers The TPG supports versions 1 and 3 of SNMP 28 SNMPv1 SNMPv3 TPG User Manual Network and Device Settings The SNMP Community is a basic form of access protection A large number of SNMP managers are grouped together in the community The community is then assigned read write access rights The gen eral community string is public L es The community string for SNMPv1 is transferred in plain text and does not provide sufficient protection SNMPv3 is a continuation of the SNMP standard which provides improved applications and a user based security model Distinguish ing features of SNMPv3 include its simplicity and security concept gt Proceed as follows Start the TPG Control Center Select NETWORK SNMP Configure the SNMP parameters siehe Tabelle 5 29 Click Save amp Restart to confirm The settings are saved FrRwWKH gt Tabelle 5 SNMP Parameters Parameters Description SNMPv1 Enables disables SNMPv1 Read only Enables disables the write protection for the community
35. Install The CA certificate will be saved in the TPG Deleting Certificates Do not delete the certificate CA self signed PKCS 12 if only HTTPS is defined as the permitted connection type for the web access to the TPG Control Center If the corresponding certificate is deleted the TPG Control Center can no longer be reached In this case you have to reset the parameters of the TPG see gt E74 Requirements WM A certificate is installed on the TPG gt Proceed as follows 1 Start the TPG Control Center 2 Select SECURITY Certificates 3 Select the certificate to be deleted via the icon Q The certificate is displayed Click Delete The certificate is deleted A TPG User Manual 61 Security 5 5 Howto Use Authentication Methods By means of an authentication a network can be protected against unauthorized access The TPG can participate in various authentica tion procedures This section describes which procedures are sup ported and how these procedures are configured on the TPG What is IEEE 802 1X The IEEE 802 1X standard provides a basic structure for various authentication and key management protocols IEEE 802 1X allows you to control the access to networks Before users gain access to a network via a network device they must authenticate themselves in the network After the authentication was successful the access to the network will be freed WhatisEAP The standard IEEE 802 1X is based upon the EA
36. MTP server via the IP address or the host name A host name can only be used if a DNS server was configured beforehand TPG User Manual 31 Network and Device Settings Parameters Description SMTP Server port Defines the port number used by the TPG to send emails to the SMTP server The port number 25 is preset SMTP TLS Enables disables TLS The security protocol TLS Transport Layer Security is used to encrypt the transmission between the TPG and the SMTP server The cipher strength is defined via the encryption level gt 249 SMTP Sender name Defines the email address used by the TPG to send emails Note Very often the name of the sender and the user name are identical SMTP Login Enables disables the SMTP authentication for the login SMTP User name Defines the user name for the SMTP authentication SMTP Password Defines the password for the SMTP authentication SMTP Security S MIME Enables disables the encryption and signing of emails via S MIME SMTP Signing emails Defines the signing of emails A signature created by the sender allows the recipient to verify the identity of the sender and to make sure that the email was not modified An S MIME certificate 254 is required for the signing of emails SMTP Full encryption Defines the encryption of emails Only the recipient can open and read the encrypted email An S MIME certificate 254 is required for the encryption SMTP Attach public key
37. Name InterCon NetTool IP Address Subnet Mask TPG Control Center TPG User Manual Appendix The use of separators within the hardware address depends on the platform Note the following conventions when entering the hard ware address Operating system Representation Example Windows Hyphen 00 c0 eb 00 01 ff UNIX Colon or 00 c0 eb 00 01 ff or period 00 c0 eb 00 01 ff The host name is an alias for an IP address The host name uniquely identifies the TPG in the network and makes it easier to remember The software InterCon NetTool has been developed by SEH Comput ertechnik GmbH for the administration of SEH network devices within a predefined network The IP address is the unique address of each node in a network i e an IP address may occur only once on a local network The system administrator usually assigns the IP address The address must be saved in the TPG to make sure that it can be addressed within the network With the help of the subnet mask large networks can be split up into subnetworks In this case the user IDs of the IP addresses are assigned to the various subnetworks The TPG is configured not to use subnetworks by default If you wish to use a subnet you can configure the relevant parameter via the TPG Control Center or the InterCon NetTool The TPG can be configured and monitored via the TPG Control Cen ter The TPG Control Center is stored in the TPG and can be displayed by means of a
38. P Extensible Authen tication Protocol EAP is a universal protocol for many authentica tion procedures EAP allows for a standardized authentication procedure between the network device and an authentication server RADIUS First you must define the authentication procedure TLS PEAP TILS etc to be used and configure it on all network devices involved Whatis RADIUS RADIUS Remote Authentication Dial In User Service is an authen tication and account management system that validates user login information and grants access to the desired resources The TPG supports various EAP authentication methods in order to authenticate itself in a protected network What do youwant O Configuring EAP MD5 gt 263 todo E Configuring EAP TLS 3863 Configuring EAP TTLS gt 64 Configuring PEAP gt 66 Configuring EAP FAST gt 67 O O O O TPG User Manual 62 Benefits and Purpose Mode of Operation Requirements Benefits and Purpose Mode of Operation TPG User Manual Security Configuring EAP MD5 EAP MD5 validates the identity of devices or users before they gain access to network resources You can configure the TPG for the EAP MD5 network authentication This makes sure that the TPG gets access to protected networks EAP MD5 describes a user based authentication method via a RADIUS server The TPG must be defined as user with user name and password on a RADIUS server The authenticatio
39. PG 125 TPG User Manual Maintenance The reset process can be divided into three phases e During phase one the TPG is forced into the reset mode During the reset mode the parameters are reset e The second phase describes the restart of the device e The third phase describes the printing of a status page The reset process can be checked by means of the status page IMPORTANT The reset mode is indicated if the activity and server communication LED are alternatingly blinking The LEDs will then blink synchronously You must release the status reset button at this moment other wise the TPG switches to the BIOS mode If this happens try the reset again The phases are described in the following 77 TPG User Manual Maintenance Phase 1 Reset Phase 2 Restart of the device Turn off the TPG Turn off the TPG interrupt the power supply interrupt the power supply Remove the network cable Connect the network cable RJ 45 from the TPG R RJ 45 to the TPG AA Press and hold the status reset button Turn on the TPG establish the power supply Turn on the TPG establish the power supply The activity LED blinks Phase 3 Status check After a few seconds the Press and hold the activity and server status reset button for a short communication LED blink time alternatingly The status page is printed Wait until the activity and servercommunication LED blink synchronously
40. SEH ThinPrint Gateway TPG 25 TPG 65 TPG 125 User Manual n Al Manufacturer SEH Computertechnik GmbH Suedri ng m Scannen Sie diesen OR Code 33647 Bielefeld meCard mit Ihrem Smartphone Germany Phone 49 0 521 94226 29 Fax 49 0 521 94226 99 Document Support 49 0 521 94226 44 Type User Manual Email info seh de Title TPG 25 TPG 65 TPG 125 Web http www seh de Version 1 3 Online Links to Important Websites Support Contacts amp Information http www seh technology com support Sales Contacts amp Information http www seh technology com sales Downloads http www seh technology com services downloads tpg htm erCon is a registered trademark of SEH Computertechnik GmbH SEH Computertechnik GmbH has endeavored to ensure that the information in this documentation is correct If you detect any inaccuracies please inform us at the address indicated above SEH Computertechnik GmbH will not accept any liability for any error or omission The information in this manual is subject to change without notification rights are reserved Copying other reproduction or translation without the prior written consent from SEH Computertechnik GmbH is prohibited Al 2015 SEH Computertechnik GmbH trademarks registered trademarks logos and product names are property of their respective owners TPG User Manual Table of Contents 1 General Information 0o66sdsseviwcerGes e
41. TCP IP network For further information about the assignment of IP addresses see gt 2112 O Configuring IPv4 Parameters via the TPG Control Center gt 323 O Configuring IPv4 Parameters via the InterCon NetTool gt 24 Configuring IPv4 Parameters via the TPG Control Center Proceed as follows 1 Start the TPG Control Center 23 Requirements TPG User Manual Network and Device Settings 2 Select NETWORK IPv4 3 Configure the IPv4 parameters siehe Tabelle 2 gt 24 4 Click Save amp Restart to confirm The settings are saved Tabelle 2 IPv4 Parameters Parameters Description DHCP Enables or disables the protocols DHCP BOOTP and BOOTP ARP PING ARP PING Protocols offer various possibilities to save the IP address in the TPG See Saving the IP Address in the TPG 3212 We recommend disabling these options once an IP address has been assigned to the TPG IP address IP address of the TPG Subnet mask Subnet mask of the TPG Gateway Gateway address of the TPG Configuring IPv4 Parameters via the InterCon NetTool M The InterCon NetTool is installed on the client see gt 18 M The network scan via Multicast has been enabled in the InterCon NetTool MI The router in the network forwards multicast requests Proceed as follows 1 Start the InterCon NetTool 2 Highlight the TPG in the device list The TPG is displayed in the device list under ZeroConf with an IP addr
42. URL remotelPPs_1 on off remotelPPs_6 SSL remoteQ_1 max 64 characters oe a z A Z 0 9 remoteQ_6 Queue lpdModeRFC_1 on off lpdModeRFC_6 RFC monitorPing on off Monitoring via ping monitorSNMP on off SNMP Default blank raw 9100 ipp lp1 off Ip1 on on on Appendix Description Defines the IP address or host name of the printer A host name can only be used if DNS was configured beforehand Specifies the transfer method between the TPG and the printer raw RAW Socket connection ipp IPP connection lod LPD connection Defines the port number for RAW socket printing Specifies the second part of the printer URL for IPP printing The implementation of the printer URL is depends on the manufacturer Consult your printer manual for more information Enables disables the SSL TLS encryption for IPP printing Defines the queue name for LPD printing Enables disables the RFC1179 conformity for LPD printing Enables disables monitoring via ping i e ICMP The ping query allows you to view the printer availability Enables disables monitoring via SNMP The SNMP query shows printer messages 98 TPG User Manual Appendix Parameters Value Default Description monitorPoll 10 86400 30 Defines the interval of a ping Monitoring 2 5 characters 0 9 or SNMP query in seconds interval Tabelle 24 Parameter List Notificati
43. a the Status Reset Button You can print a status page via the status reset button of the device oy Proceed as follows 1 Press the status reset button for a short time The status page is printed Printing a service page via the TPG Control Center Proceed as follows 1 Start the TPG Control Center 2 Select MAINTENANCE Status page 3 Click Service page The service page will be printed Printing a Service Page via the Status Reset Button You can print a service page via the status reset button of the device E Proceed as follows 1 Keep the status reset button pressed for five seconds The status page is printed 82 Maintenance 6 7 Howto Display the Job History You can get information about the ThinPrint print jobs that have been sent to the TPG Only these print jobs are registered and shown in the job history A time server gt 34 must be configured on the TPG so that the date and time can be displayed correctly If no time server is config ured the time stamp corresponds to the default time A maximum of 32 print jobs are displayed The first in first out method is applied from the 33rd print job onwards The saved print jobs will be deleted when the TPG is turned off or reset The print jobs can also be deleted manually The print jobs will not be deleted when the TPG is restarted What do you wantto 1 Displaying the job history gt 283 ae O Deleting Print Jobs Manually gt 285
44. ate tpg Carries out an automatic update using the software that is attached to the email help Sends a page containing information about the remote maintenance lt comment gt Freely definable text for descriptions The following applies for the instructions e not case sensitive e one or more space characters are allowed e max length is 128 byte e only the ASCII format can be read You will need a TAN for updates or parameter changes on the TPG You will get a current TAN from the TPG via email e g when receiv ing a status page Enter the TAN into the first line of the email body A space character must follow Parameter changes are integrated into the email body with the fol lowing syntax lt parameter gt lt value gt The syntax and values can be obtained from the parameter list see gt 189 TPG User Manual 21 Example 1 Example 2 TPG User Manual Administration Methods This email causes the TPG to send the parameter list to the sender of the email Email address of the TPG as configured on the POP3 server To tpg company com Subject cmd get parameters Command Abb 3 Administration via Email Example 1 This email configures the parameter Description on the TPG Email address of the TPG as configured on the POP3 To tpg company com Subject cmd set parameters server Command TAN nUn47ir79Ajs7QKE TAN sys_de
45. ation in the TLS channel 6 To make the connection more secure you can also install the root CA certificate of the certification authority that has issued the certificate of the authentication server RADIUS on the TPG see Installing the CA Certificate in the TPG gt 260 Afterwards select the root CA certificate from the list EAP root certificate Click Save amp Restart to confirm The settings are saved N 66 Benefits and Purpose Mode of Operation Requirements TPG User Manual Security Configuring EAP FAST EAP FAST Flexible Authentication via Secure Tunneling validates the identity of devices or users before they gain access to network resources You can configure the TPG for the EAP FAST network authentication This makes sure that the TPG gets access to pro tected networks EAP FAST uses as in the case of EAP TTLS see gt E 64 a channel in order to protect the data transfer The main difference is that EAP FAST does not require certificates for authentication purposes The use of certificates is optional PACs Protected Access Credentials are used to build the channel PACs are credentials that comprise up to three components e Ashared secret key that contains the preshared key between the TPG and the RADIUS server e An opaque part that is provided to the TPG and presented to the RADIUS server when the TPG wishes to obtain access to network resources e Other information that ma
46. atus page The reset process can be checked by means of the status page IMPORTANT The reset mode is indicated if the activity LED is alternatingly blinking green and red The activity LED will then blink orange You must release the status reset button at this moment other wise the TPG switches to the BIOS mode If this happens try the reset again 75 TPG User Manual The phases are described in the following Phase 1 Reset Phase 2 Restart of the device Turn off the TPG interrupt the power supply Remove the network cable RJ 45 from the TPG Press and hold the status reset button Turn on the TPG establish the power supply The activity LED will then be permanently lit in orange After a few seconds the activity LED will alternatingly blink green and red The reset mode has been activated Wait until the activity LED will blink orange Release the status reset button for about 1 second The activity LED alternatingly blinks green and red Press and hold the status reset button again The activity LED blinks orange twice Release the status reset button The activity LED blinks green R is Maintenance Turn off the TPG interrupt the power supply Connect the network cable RJ 45 to the TPG Turn on the TPG establish the power supply Phase 3 Status check Press and hold the status reset button for a short time The status page is printed 76 T
47. browser software Internet Explorer Firefox Safari 88 What information do you need TPG User Manual Appendix 7 2 Parameter List This chapter gives an overview of all parameters of the TPG The parameter list gives details about the functions and values of the individual parameters mg e Parameter List IPv4 gt 90 Parameter List IPv6 gt 90 e Parameter List DNS gt 91 e Parameter List SNMP gt B91 e Parameter List POP3 gt 93 e Parameter List SMTP gt 93 e Parameter List Bonjour gt 95 95 e Parameter List Description gt B95 e Parameter List ThinPrint gt B96 e Parameter List ThinPrint Connection Service gt 296 e Parameter List ThinPrint printer gt 97 e Parameter List Notification gt 899 e Parameter List SSL connections gt 100 e Parameter List Web access 98101 e Parameter List TCP port access gt 8101 e Parameter List Authentication gt 2102 e Parameter List USB device gt 21103 e Parameter List Status page gt 21103 mg mg e Parameter List Date Time gt To view the current parameter values of your TPG see Displaying Parameter Values gt 170 and How to Print a Status or Service Page gt 281 89 Appendix Tabelle 12 Parameter List Pv4 Parameters Value Default Description ip_dhcp on o
48. ce 3 Tick Parameter backup 4 Click Save amp Restart The settings are saved Loading the Parameter Values Automatically to a TPG Requirements M The USB flash drive has been formatted correctly see 172 MI A parameter file exists on the USB flash drive see gt 71 E Proceed as follows 1 Connect a USB flash drive to the USB port of the TPG The parameter values in the file are automatically applied to the TPG TPG User Manual 73 What do you want TPG User Manual to do Maintenance 6 3 How to Reset Parameters to their Default Values Reset It is possible to reset the parameters of the TPG to their default values factory settings All previously configured parameter values will be deleted in this process Installed certificates will not be deleted If you reset the parameters the IP address of the TPG may change and the connection to the TPG Control Center may be terminated You must reset the parameters for example if you have changed the location of the TPG and if you want to use the TPG in a different network Before this change of location you should reset the parameters to their default settings to install the TPG in a different network Remove an attached USB flash drive before resetting the parame ters If a parameters file is saved on the USB flash drive the TPG will after the reset automatically use the parameter values saved on the USB flash drive see 71 2 By mea
49. cket has been successfully sent and received the TPG permanently saves the IP address The implementation of the arp and ping command depends on the system used Read the documentation for your operating system MI The ARP PING parameter has been enabled see gt 23 Edit the ARP table Syntax arp s lt IP address gt lt hardware address gt Example arp s 192 168 0 123 00 c0 eb 00 01 ff Assign a new IP address to the TPG Syntax ping lt IP address gt Example ping 192 168 0 123 The separators within the hardware address that are used in this example correspond to the Windows platform What information do you need Which Functions Are Supported Requirements Starting the TPG Control Center TPG User Manual Administration Methods 2 Administration Methods You will get information on when to use these methods and which functions these methods support e Administration via the TPG Control Center 9 316 e Administration via the InterCon NetIool gt 818 e Administration via Email gt 20 e Administration via the Status Reset Button of the Device gt 22 2 1 Administration via the TPG Control Center The TPG Control Center comprises all features for the administration of the TPG The TPG Control Center is stored in the TPG and can be displayed by means of a browser software Internet Explorer Firefox Safari MI The TPG is connected to the network an
50. confirm The settings are saved N 65 Benefits and Purpose Mode of Operation Requirements TPG User Manual Security Configuring PEAP PEAP Protected Extensible Authentication Protocol validates the identity of devices or users before they gain access to network resources You can configure the TPG for the PEAP network authenti cation This makes sure that the TPG gets access to protected networks In the case of PEAP compare EAP TTLS see 64 an encrypted TLS Transport Layer Security channel is established between the TPG and the RADIUS server Only the RADIUS server authenticates itself using a certificate that was signed by a CA The TLS channel is then used to establish another connection that can be protected by means of additional EAP authentication meth ods e g MSCHAPv2 The advantage of this procedure is that only the RADIUS server needs a certificate Therefore no PKI is needed PEAP uses the advan tages of TLS and supports various authentication methods including user passwords and one time passwords MI The TPG is defined as user with user name and password on a RADIUS server E Proceed as follows 1 Start the TPG Control Center 2 Select SECURITY Authentication 3 Select PEAP from the Authentication method ist 4 Enter the user name and the password that are used for the configuration of the TPG on the RADIUS server 5 Select the settings intended to secure the communic
51. d the mains voltage M The TPG has a valid IP address gt Proceed as follows 1 Open your browser 2 Enter the IP address of the TPG as the URL The TPG Control Center appears in the browser If the TPG Control Center is not displayed check the proxy settings of your browser Structure of the TPG Control TPG User Manual Center Administration Methods You can also start the TPG Control Center via the software tool InterCon NetTool Proceed as follows 1 Highlight the TPG in the device list 2 Select Actions Launch Browser from the menu bar The TPG Control Center appears in the browser MAINTENANCE 1c001F08 255 255 255 0 4000 Abb 1 TPG Control Center START The available menu items are located in the navigation bar top After selecting a menu item simple mouse click the available sub menu items are displayed at the left After selecting a submenu item the corresponding page with its content is displayed at the right You can set the language via the menu item START Simply select the relevant flag The manufacturer s contact details and additional information regarding the product are displayed under Product amp Company The Sitemap provides an overview of and direct access to all pages of the TPG Control Center Mode of Operation Installation Program Start TPG User Manual Administration Methods All other menu items refer to the configuration o
52. disables an exception from the port locking Defines elements that are excluded from port locking using the hardware address Description Defines the authentication method that is used to identify devices or users in the network Defines the name of the TPG as saved in the authentication server RADIUS Defines the password of the TPG as saved in the authentication server RADIUS Defines the kind of external authentication for the EAP authentication methods TTLS PEAP and FAST 102 Appendix Parameters Value Default Description auth_intern none Defines the kind of inner Inner PAP PAP authentication for the EAP Authentication authentication methods TTLS GNAP CAE PEAP and FAST MSCHAP2 MS CHAPv2 EMD5 EAP MD5 ETLS EAP TLS auth_ano_name max 64 characters blank Defines the anonymous name Anonymous a z A Z 0 9 for the unencrypted part of the name EAP authentication methods TTLS PEAP and FAST auth_wpa_addon max 255 characters blank Specifies an optional WPA WPA add on a z A Z 0 9 expansion Tabelle 29 Parameter List USB device Parameters Value Default Description tpgBuffer on off off Enables disables the Print job automatic buffering of print buffering jobs if a printer cannot be reached autoSync on off on Enables disables the Parameter automatic parameter backup backup to a connected USB flash drive Tabelle 30 Parameter List Status page
53. dresses have the prefixes 2 or 3 e Anycast addresses are assigned to more than one interface This means that a data packet that is sent to this address will arrive at various devices The syntax of anycast addresses is the same as the one of unicast addresses The difference is that anycast addresses choose one interface out of many A packet that is dedicated to an anycast address arrives at the nearest interface in line with the router metrics Anycast addresses are only used by routers e Multicast addresses allow you to send data packets to different interfaces at the same time without a proportional increase of the bandwidth A multicast address can be recognized by the prefix ff 26 Network and Device Settings Proceed as follows Start the TPG Control Center Select NETWORK IPv6 Configure the IPv6 parameters siehe Tabelle 3 27 Click Save amp Restart to confirm The settings are saved FrwWh gt Tabelle 3 IPv6 Parameters Parameters Description IPv6 Enables disables the IPv6 functionality of the TPG Automatic configuration Enables disables the automatic assignment of the IPv6 address for the TPG IPv6 address Defines a manually assigned IPv6 Unicast address in the n n n n n n n n format for the TPG Every n represents the hexadecimal value of one of the eight 16 bit elements of the address An IPv6 address may be entered or displayed using a shortened version when successive fields conta
54. e InterCon NetTool gt 388 e TPG Control Center gt 88 Network Technology e Default Name gt e Gateway gt 87 587 e Hardware Address gt E87 e Host Name gt 288 e IP Address gt 288 e Subnet Mask gt 288 86 Appendix Default Name The default name of the TPG is made up of the two letters IC and the device number The device number consists of the last six num bers of its hardware address Default name 1IC0001 ff Device number The default name can be found in the TPG Control Center the Inter Con NetTool on the status or service page Gateway Using a gateway you can address IP addresses from external net works If you wish to use a gateway you can configure the relevant parameter via the TPG Control Center or the InterCon NetTool Hardware Address The TPG is addressable by means of its world wide unique hardware address This address is commonly referred to as the MAC or Ether net address The manufacturer has defined this address in the hard ware of the device The address consists of 12 hexadecimal numbers The first six numbers represent the manufacturer while the last six numbers identify the individual device Hardware address A A 00 c0 eb 00 01 ff JA J Y Y Manufacturer Device ID number The hardware address can be found on the housing the Inter Con NetTool the status or service page TPG User Manual 87 Host
55. ent by the TPG 59 Requirements Requirements TPG User Manual Security If an S MIME certificate has already been installed on the TPG you must first delete it see gt 4161 M The certificate must be in base64 format gt Proceed as follows Start the TPG Control Center Select SECURITY Certificates Click S MIME certificate Click Browse Specify the S MIME certificate Click Install The S MIME certificate is be saved on the TPG EDAN Installing the CA Certificate in the TPG In order to check the identity of the communicating parties of the TPG it is necessary to validate their certificates For this the root CA certificates of the certification authorities that have issued the cer tificates of said communicating parties are installed on the TPG Up to 32 CA certificates can be installed Thus multi level public key infrastructures PKIs are supported Example The TPG offers a number of authentication methods to verify its identity in a network If you use the authentication method EAP TLS gt 63 you must install the root CA certificate of the certification authority that has issued the certificate of the authentication server RADIUS on the TPG M The certificate must be in base64 format Proceed as follows 1 Start the TPG Control Center 2 Select SECURITY Certificates 3 Click CA certificate 4 Click Browse 60 Security 5 Specify the root certificate 6 Click
56. es Reset 74 6 4 How to Perform an Update 0 cece cece eee e ee ene ence 79 6 5 How to Restart the TPG is ocusevsieseetacedewsdededueessyceuweedes 80 6 6 How to Print a Status or Service Page ccc cece e eee eee eees 81 6 7 How to Display the Job History cece cece cece tence eee enee 83 7 APpendiX cis oeer ee eene ee EE EESE 86 7 1 GHOSSANY wien seen eek cde E E EEEE 86 7 2 Parameter UWistsicessaacc snack dcsreracens derives a sou aN 89 73 WOUDIESHOOUNO sc2icga2eseueaekeees erase E E thie ENSE 105 FAISE OF Figes 9 iiss cx e0die eae 4054 9 BWR ON ia REE eee 110 TASA E oon eRe gn Re ee Pe 111 What information do you need What is ThinPrint Purpose TPG User Manual General Information 1 General Information ll e ThinPrint Gateway gt 95 e Documentation gt 87 e Support and Service gt 89 e Your Safety gt B10 e First Steps gt 211 e Saving the IP Address in the TPG 9812 mg 1 1 ThinPrint Gateway ThinPrint is a software based technology providing print job com pression and bandwidth control for network printing The data traf fic between the application server or the print server and the local printer is reduced considerably and networks are relieved The ThinPrint technology enables the transmission of compressed and bandwidth optimized print jobs within a network Print jobs are compressed using the server compo
57. es Microsoft LPD printing Your advantage When using the LPD protocol for data transfer additional print job attributes will be transferred and displayed in the job history gt 83 40 ThinPrint Settings The support of the transfer methods depends on the printer Consult your printer manual for more information Proceed as follows 1 Start the TPG Control Center 2 Select DEVICE ThinPrint 3 Enter the printer parameters into the boxes siehe Tabelle 9 641 4 Selecta transfer method for every printer Click Save amp Restart to confirm The settings are saved on Tabelle 9 Printer Parameters Parameters Description ID The ID clearly identifies the printers for the ThinPrint server Printer Defines the printer name for the ThinPrint AutoConnect feature The printer name is purely a description and is used to distinguish the printers The printer can only use the ThinPrint AutoConnect feature if a printer name was defined If the printer supports SNMP the printer class is derived automatically via SNMP A freely definable description can be entered at any time and will override any automatically derived printer name Class Defines the printer class for the ThinPrint AutoConnect feature Printers with compatible drivers can be arranged in one class In addition to the defining of the printer name you can also define a printer class if you want to use the ThinPrint AutoConnect feature optio
58. ess from the address range 169 254 0 0 16 which is reserved for ZeroConf 3 Select Installation IP Wizard from the menu bar The IP Wizard is started Follow the instructions of the IP Wizard The settings are saved A 24 Network and Device Settings S4 InterCon NetTool File Filter Actions Installation Search Extras Help LLP atte Tipe 7 enon Pts NetWare Nae X 169 254 126 032 TPG 65 14 09 IP no reply ICOD1FOB Tivo a E Enter the IP address of the print server and the subnet mask F Multicast router as gateway is enabled the address of the multicast router found is used as gateway Disable this parameter if you want to edit the gateway manually Starts the IP Wizard IP address fisz fies 0 740 Subnet mask 255 255 255 0 Gateway iz fies Oo 4 cont Abb 5 InterCon NetTool IP Wizard 3 2 Howto Configure IPv6 Parameters You can integrate the TPG into an IPv6 network Whatarethe Pv6 Internet Protocol version 6 is the successor of the more com Advantages of IPv6 mon Pv4 Both protocols are standards for the network layer of the OSI model and regulate the addressing and routing of data packets via a network The introduction of IPv6 has many benefits e Pv6 increases the IP address space from 232 IPv4 to 2128 IPv6 IP addresses e Auto Configuration and Renumbering e Efficiency increase during routing due to reduced header
59. f the TPG Before a status or service page Is printed the printing function must be enabled and the relevant printer as well as the data format of the status or service page ASCII PostScript DATAMAX or Citizen Z must be specified The printer ID 1 and the data format ASCII are preset The relevant printer is highlighted in blue in the Device ThinPrint printer menu bar O Specifying the Printing Function Printer and the Data Format via the TPG Control Center gt 281 Printing a status page via the TPG Control Center gt 82 Printing a Status Page via the Status Reset Button gt 82 Printing a service page via the TPG Control Center gt 82 O O O E Printing a Service Page via the Status Reset Button gt 882 Specifying the Printing Function Printer and the Data Format via the TPG Control Center gt Proceed as follows 1 Start the TPG Control Center 2 Select MAINTENANCE Status page 3 Select the desired printer ID from the Status Page Printer ist 4 Select the desired data format from the Status page mode list 81 TPG User Manual Maintenance 5 Tick Printing 6 Click Save amp Restart to confirm The settings are saved Printing a status page via the TPG Control Center Proceed as follows 1 Start the TPG Control Center 2 Select MAINTENANCE Status page 3 Click Status page The status page is printed Printing a Status Page vi
60. f the TPG They are described in the Online Help of the TPG Control Center To start the Online Help click the 2 icon 2 2 Administration via the InterCon NetTool The software InterCon NetTool has been developed by SEH Comput ertechnik GmbH for the administration of SEH network devices TPG TPR print server etc Depending on the network device you can configure various features via the InterCon NetTool After the InterCon NetTool is started the network will be scanned for connected network devices The network range to be scanned is freely definable All network devices found will be displayed in the device list You can modify the device list and adopt it to your individual needs You can mark and configure the devices in the device list In order to use the InterCon NetIool the program must be installed on a computer with a Windows operating system The installation file of the InterCon NetIool can be found on the SEH Computer technik GmbH homepage http www seh technology com services downloads tpg html E Proceed as follows 1 Start the InterCon NetTool installation file 2 Select the desired language 3 Follow the installation routine The InterCon NetTool will be installed on your client To start the program double click the InterCon NetTool icon sex The icon is found on the desktop or the Windows start menu Start gt All Programs gt SEH Computertechnik GmbH gt InterCon NetTool The
61. ff on Enables disables the DHCP DHCP protocol ip_bootp on off on Enables disables the BOOTP BOOTP protocol ip_auto on off on Enables disables the IP ARP PING address assignment via ARP PING ip_addr valid IP address 169 254 Defines the IP address of the IP address 0 0 16 TPG ip_mask valid IP address 255 255 Defines the subnet mask of Subnet mask 0 0 the TPG ip_gate valid IP address 0 0 0 0 Defines the gateway address Gateway of the TPG Tabelle 13 Parameter List IPv6 Parameters Value Default Description ipv6 on off on Enables disables the IPv6 IPv6 functionality of the TPG ipv6_auto on off on Enables disables the Automatic automatic assignment of the configuration IPv6 address for the TPG ipv6_addr nin nzn n n n n a Defines a manually assigned IPv6 address IPv6 Unicast address in the n n n n n n n n format for the TPG Every n represents the hexadecimal value of one of the eight 16 bit elements of the address An IPv6 address may be entered or displayed using a shortened version when successive fields contain all zeros 0 In this case two colons are used TPG User Manual 90 Appendix Parameters Value Default Description ipv6_gate ninininininin n a Defines the IPv6 unicast Router address of the router The TPG sends its Router Solicitations RS to this router ipv6_plen 0 64 64 Defines the length of the Prefix length 1 2 characters 0 9 subnet prefix for the IPv
62. ffering 71 UTC 34 V Version number 79 WwW Web access 51 Web connection types Define 51 Z ZeroConf 13 113
63. h encryption level is a collection of so called cipher suites A cipher suite is a standardized sequence of four cryptographic algo rithms that are used to establish a secure connection Depending on their cipher strength in bit cipher suites are grouped to form an encryption level Which cipher suites are supported by the TPG i e are part of an encryption level depends on the SSL TLS protocol used When establishing a secure connection a list of supported cipher suites is sent to the communicating party A cipher suite is agreed upon that will be used later on The strongest cipher suite that is supported by both parties will be used by default If there is no cipher suite that is supported by both parties no SSL TLS connection will be established The communicating parties of the TPG e g browser ThinPrint Server must support the cipher suites of the selected encryption level in order to successfully establish a connection When prob lems occur select a different level or reset the parameters of the TPG see 974 49 Security The following encryption levels can be selected e Compatible Cipher suites with an encryption of 40 to 256 bit will be used e Low Only cipher suites with a low encryption of 56 bit will be used Fast connection e Medium Only cipher suites with an encryption of 128 bit will be used e High Only cipher suites with a strong encryption of 128 to 256 bit will be used Slow connection Do
64. icon Q The certificate is displayed Creating a Self Signed Certificate If a self signed certificate has already been created on the TPG you must first delete it see gt 61 E Proceed as follows Start the TPG Control Center Select SECURITY Certificates Click Self signed certificate Enter the relevant parameters siehe Tabelle 11 5857 BRON 56 Security 5 Click Install The certificate will be created and installed This may take a few minutes Tabelle 11 Parameters for the Creation of Certificates Parameters Description Common name Is used to clearly identify the certificate It is advisable to use the IP address or the host name of the TPG to allow a clear assignment of the certificate to the TPG You can enter a maximum of 64 characters Email address Specifies an email address You can enter a maximum of 40 characters Optional Entry Organization name Specifies the company that uses the TPG You can enter a maximum of 64 characters Organizational unit Specifies the department or subsection of a company You can enter a maximum of 64 characters Optional Entry Location Specifies the locality where the company is based You can enter a maximum of 64 characters State name Specifies the state in which the company is based You can enter a maximum of 64 characters Optional Entry Domain component Allows you to enter additional attributes Optional Entry Country Specifies
65. iled information about how to use the software tool InterCon NetTool This documentation has been designed as an electronic document for screen use Many programs e g Adobe Reader offer a book mark navigation feature that allows you to view the entire docu ment structure This document contains hyperlinks to the associated information units If you want to print this documentation we recommend using the printer setting Duplex or Booklet Terminology Used in this Document Symbols and Conventions TPG User Manual General Information The explanation of technical terms used in this document is summa rized in a glossary The glossary provides a quick overview of techni cal matters and background information see gt B86 A variety of symbols are used within this document Their meaning is listed in the following table Tabelle 1 Conventions within the documentation Description Symbol Convention A warning contains important information that FEN mustbe heeded Non observance may lead Warning to malfunctions A notice contains information that should be l heeded Note The hand symbol marks the beginning of instructions Individual instructions are set in italics Proceed as follows 1 Mark The arrow confirms the consequence of an action Confirmation Hooks mark requirements that must be met before you can begin the action M Requirements o Option A square ma
66. in all zeros 0 In this case two colons are used Router Defines the IPv6 unicast address of the router The TPG sends its Router Solicitations RS to this router Prefix length Defines the length of the subnet prefix for the IPv6 address The value 64 is preset Address ranges are indicated by prefixes The prefix length number of bits used is added to the IPv6 address and specified as a decimal number The decimal number is separated by TPG User Manual 27 TPG User Manual Network and Device Settings 3 3 Howto Configure the DNS DNS is a service that translates domain names into IP addresses Using DNS names can be assigned to IP addresses and vice versa If a DNS server is available in your network you can use DNS for your TPG If you use a domain name during the configuration process you must first enable and configure DNS DNS is used for the configura tion of the time server for example Proceed as follows Start the TPG Control Center Select NETWORK DNS Configure the DNS parameters siehe Tabelle 4 gt 28 Click Save amp Restart to confirm The settings are saved Fx em Tabelle 4 DNS Parameters Parameters Description DNS Enables disables DNS Primary DNS server Defines the IP address of the primary DNS server Secondary DNS server Defines the IP address of the secondary DNS server The secondary DNS server is used if the first one is not available Domain name suffix
67. inting 4 4 Howto Define Timeouts Experts Only You can use timeouts to control how errors are handled before and during a print job The Printer open timeout parameter specifies the period of time in seconds after which a connection attempt to the printer should be aborted It is advisable to abort a connection attempt if the printer is not physically available for the TPG and the ThinPrint port is to be freed for subsequent print jobs for example 42 Job sending timeout TPG User Manual ThinPrint Settings The Job send timeout parameter specifies the period of time in seconds after which a current print job should be aborted It is advisable to abort a print job if the print job cannot be executed due to a printer error for example no paper Both timeouts cause the print jobs to be deleted In pure ThinPrint printing the ThinPrint server additionaly generates an error mes sage No error message is generated by the ThinPrint server when printing takes place via the Connection Service ce Proceed as follows 1 Start the TPG Control Center 2 Select DEVICE ThinPrint 3 In the Printer connection timeout and Job sending timeout fields enter the periods of time in seconds after which the timeouts should take effect 0 s off 4 Click Save amp Restart to confirm The settings are saved 4 5 How to Get Status Information on the Printer Connections You can view the connection status
68. ion or disconnection of a USB flash drive to from the TPG A problem with the TPG O Configuring the sending of status emails 235 O Configuring event notifications via email gt 236 O Configuring event notifications via SNMP traps gt 36 Configuring the sending of status emails M SMTP parameters can be configured on the TPG see gt 30 35 Network and Device Settings M A DNS server has been configured on the TPG see gt 828 For the notification service you can specify up to two email recipi ents ay Proceed as follows 1 Start the TPG Control Center 2 Select DEVICE Notification 3 Enter the email address of the recipient into the Email recipient box 4 Tick Status for the relevant recipient 5 Specify the sending interval in the Status notification time area 6 Click Save amp Restart to confirm The settings are saved Configuring event notifications via email Requirements MM SMTP parameters can be configured on the TPG see gt 2130 M A DNS server has been configured on the TPG see 9828 For the notification service you can specify up to two email recipi ents and the message types ce Proceed as follows 1 Start the TPG Control Center 2 Select DEVICE Notification 3 Enter the email address of the recipient into the Email recipient box 4 Tick the options with the desired message types 5 Click Save amp Restart to confirm The setti
69. is in the BIOS mode the filter BIOS mode will be created automatically in the device list of the InterCon NetTool The TPG is displayed within this filter reer LL File Filter Actions Installation Search Extras Help E AOSD VF BRP IP Address Type Version NetWare Name 169 254 126 032 H AppleTalk z Filter ist A Ready TPG 65 1180813 16 ICOD1FOB Abb 7 InterCon NetTool TPG in the BIOS Mode TPG User Manual 105 TPG User Manual Appendix The software must be reloaded to the TPG so that the TPG can switch from the BIOS mode to the normal mode E Gehen Sie wie folgt vor 1 2 3 n Start the InterCon NetTool Highlight the TPG in the device list You will find the TPG under the filter BIOS mode Select Installation IP Wizard from the menu bar The IP Wizard is started Follow the instructions of the wizard in order to assign an IP address to the TPG The IP address is saved Carry out a software update on the TPG see 3679 The software will be saved in the TPG The TPG switches to the normal mode A connection to the TPG Control Center cannot be established Eliminate possible error sources First of all check the cabling connections the IP address of the TPG 9812 as well as the proxy settings of your browser If you still cannot establish any connection the following safety mechanisms might be the cause O
70. l You can control the access to the TPG To do so various TCP port types on the TPG can be locked Network elements with access rights can be defined as exceptions and excluded from blocking The TPG only accepts data packets from network elements defined as excep tions The port types to be blocked must be defined in the Security level area The following categorization can be selected e Lock TCP access locks TCP ports HTTP HTTPS e Lock all locks IP ports In order to exclude network elements e g clients DNS server SNTP server from port locking they must be defined as exceptions To do so the IP addresses or MAC addresses hardware addresses of the 52 Security Test Mode network elements with access rights must be entered in the Excep tions area Please note e MAC addresses are not delivered through routers e The use of wildcards allows you to define subnetworks The test mode allows you to check the configured access protec tion If the test mode is activated access protection remains active until the TPG is rebooted After restarting the protection is no lon ger effective The test mode option is activated by default After a successful test you must deactivate the test mode so that access protection remains permanently active Proceed as follows Start the TPG Control Center Select SECURITY TCP port access Tick Port access control Select the desired protec
71. ll parameter values of the TPG exception passwords are saved in the lt Default name gt _parameter txt file How to Secure the TPG Parameters Backup You can save the parameters file as backup copy on your local client This allows you to get back to a stable configuration status at any time You can edit the parameter values of the copied file using a text edi tor Afterwards the configured file can be downloaded to a TPG The parameter values included in the file will be taken over by the device O Displaying Parameter Values gt 870 O Saving the Parameter File 870 O Loading the parameters file to a TPG gt 71 Displaying Parameter Values Proceed as follows 1 Start the TPG Control Center 2 Select MAINTENANCE Parameter backup 3 Click the icon Q The current parameter values are displayed A detailed description of the parameters can be found in the Parameter List gt 89 Saving the Parameter File ce Proceed as follows 1 Start the TPG Control Center 2 Select MAINTENANCE Parameter backup 3 Click the icon The current parameter values are displayed 70 Maintenance Print job buffering Parameter Backup 4 Save the lt Default name gt _parameter txt file on a local system with the help of your browser The parameter file is copied and secured Loading the parameters file to a TPG gt Proceed as follows Start the TPG Control Center Selec
72. mmunicating with the ThinPrint server Enables disables the bandwidth functionality of the ThinPrint port TPG side Defines the bandwidth in bit second used to decrease the bandwidth of the ThinPrint port TPG side experts only Defines the period of time in seconds after which a connection attempt to a printer is aborted A connection attempt should be aborted if a printer is physically not available This frees the ThinPrint port for subsequent print jobs experts only Defines the period of time in seconds after which a current print job is aborted if it cannot be printed due to a printer error e g no paper Tabelle 22 Parameter List ThinPrint Connection Service Parameters conService Connection Service conServer Server name Value on off max 255 characters a z A Z 0 9 Default off blank Description Enables disables the ThinPrint Connection Service Defines the Connection Service server via the IP address or the host name A host name can only be used if a DNS server was configured beforehand 96 TPG User Manual Appendix Parameters Value Default Description tpgClientID 0 99999 0 Defines the client ID as stored Client ID 1 5 characters 0 9 in the database of the Connection Service tpgAuthKey 0 99999 0 Defines the authentication key Authentication 1 5 characters 0 9 as stored in the database of key the Connection Service conP
73. mn and are assigned to the printer IDs 45 TPG User Manual ThinPrint Settings 4 7 Howto Use the ThinPrint Connection Service The ThinPrint Connection Service sends print jobs via TCP IP to Thin Print clients i e the TPG in masked networks NAT The Connection Service manages the entire communication between the ThinPrint server and the corresponding client This allows the connection via masked networks as well as the assignment of the relevant print job to the respective end device To use this service you must prepare the TPG For each end device that uses the Connection Service you must store the client ID and an authentication key in the database of the Connection Service You must also set these two values on the TPG Please note that you need a ThinPrint license for each client ID gt Proceed as follows Start the TPG Control Center Select DEVICE ThinPrint Tick Connection Service Enter the relevant parameters siehe Tabelle 10 gt 46 Click Save amp Restart to confirm The settings are saved EARWN Ss Tabelle 10 Connection Service Parameters Parameters Description Connection Service Enables disables the ThinPrint Connection Service Server name IP address or host name of the server on which the Connection Service is installed The host name can only be used if a DNS server was configured beforehand Port Defines the TCP port used by the TPG for communicating with the Connection Se
74. n method EAP MD5 must then be enabled on the TPG and the user name and password need to be entered MI The TPG is defined as user with user name and password on a RADIUS server E Proceed as follows 1 Start the TPG Control Center 2 Select SECURITY Authentication 3 Select MD5 from the Authentication method ist 4 Enter the user name and the password that are used for the configuration of the TPG on the RADIUS server 5 Click Save amp Restart to confirm The settings are saved Configuring EAP TLS EAP TLS Transport Layer Security validates the identity of devices or users before they gain access to network resources You can con figure the TPG for the EAP TLS network authentication This makes sure that the TPG gets access to protected networks EAP TLS describes a certificate based authentication method via a RADIUS server For this purpose certificates are exchanged between the TPG and the RADIUS server An encrypted TLS connection between the TPG and the RADIUS server is established in this pro cess Both RADIUS server and TPG need a valid digital certificate signed by a CA The RADIUS server and the print server must validate 63 Procedure Benefits and Purpose Mode of Operation TPG User Manual Security the certificate After the mutual authentication was successful the access to the network will be freed Since each device needs a certificate a PKI Public Key Infrastruc ture must
75. nal If the printer supports SNMP the class name is obtained automatically via SNMP A freely definable description can be entered at any time and will override any automatically derived class name TPG User Manual 41 Printer connection timeout TPG User Manual ThinPrint Settings Parameters Description Driver Defines the printer driver for the ThinPrint AutoConnect feature In addition to the defining of the printer name you can also define a printer driver if you want to use the ThinPrint AutoConnect feature optional Printer address Defines the IP address or host name of the printer The host name can only be used if a DNS server was configured beforehand Port Defines the port number for RAW socket printing Default 9100 Is used when selecting RAW as the transfer method URL Specifies the second part of the printer URL for IPP printing Default ipp ip1 Is used when selecting IPP as the transfer method SSL Enables disables the SSL TLS encryption for IPP printing The cipher strength is defined via the encryption level gt 49 Is used when selecting IPP as the transfer method LPD Queue Defines the queue name for LPD printing Default p 1 Is used when selecting LPD as the transfer method RFC Enables disables the RFC1179 conformity for LPD printing Is used when selecting LPD as the transfer method If this option is disabled the printing behavior resembles that of Microsoft LPD pr
76. nent ThinPrint Engine The server sends the compressed print data to a device with the imple mented ThinPrint Client This client then decompresses the print data transferring it to any printer The TPG ThinPrint Gateway contains a fully embedded ThinPrint client This client allows you to receive and decompress print data The ThinPrint gateways TPG 25 TPG 65 and TPG 125 have been specifically designed for environments in which the ThinPrint tech nology for print job compression and bandwidth control are used Up to two network printers can be quickly and easily embedded into the network using the TPG 25 Up to six devices can be embedded Features System Requirements TPG User Manual General Information using the TPG 65 up to twelve network printers with the TPG 125 Users send compressed print jobs to the ThinPrint Gateway which decompresses these print jobs and sends them to the appropriate printers The TPG supports the following features amongst others The feature AutoConnect allows you to automatically create the required printer objects for the relevant client on the server AutoConnect will automatically connect all selected printers on the server with a ThinPrint port provided that templates exist The ThinPrint Connection Service allows you to print to ThinPrint clients that are found behind a firewall for example This allows the connection via masked networks as well as the assignment of the rele
77. ngs are saved Configuring event notifications via SNMP traps TPG User Manual 36 TPG User Manual Network and Device Settings For the notification service you can specify up to two SNMP trap recipients and the message types Proceed as follows 1 2 3 4 Da Start the TPG Control Center Select DEVICE Notification Enter the trap address of the recipient into the Trap target box Enter the trap community of the recipient into the Trap community box Tick the options with the desired message types Click Save amp Restart to confirm The settings are saved 37 ThinPrint Settings 4 ThinPrint Settings What information do e How to Define the ThinPrint Port 2839 you need e How to Embed Printers gt 240 e How to Define Timeouts Experts Only gt 842 e How to Define the Bandwidth gt 439 e How to Get Status Information on the Printer Connections 343 e How to get Printer Messages gt 345 e How to Use the ThinPrint Connection Service gt B46 e How Does the TPG Receive Encrypted Data 9 247 The settings described here refer to the client side TPG Informa tion about the installation configuration and administration of the ThinPrint environment can be found in the ThinPrint documentation at http www thinprint com TPG User Manual 38 TPG User Manual ThinPrint Settings 4 1 Howto Define the ThinPrint Port In
78. not use the encryption level Low if only HTTPS is defined as the permitted connection type for the web access to the TPG Con trol Center E Proceed as follows Start the TPG Control Center Select SECURITY SSL connections Select the desired encryption level from the Encryption area Click Save amp Restart to confirm The setting will be saved AR WN gt Detailed information about the individual SSL TLS connection status e g cipher suites can be found on the Details page at SSL connec tion status Details TPG User Manual 50 Security What do you want to do Types of Connection HTTP HTTPS 5 2 Howto Control the Access to the TPG Control Center You are able to restrict the administrative web access to the TPG Control Center with a password or by selecting the permitted types of connection O Specifying the Permitted Web Connection Type gt 51 O Protecting the web access via a password gt 52 2 ag The TPG Control Center can also be protected by the SNMP security concept The concept includes administration of user groups and access rights For further information see How to Configure SNMP gt 28 Specifying the Permitted Web Connection Type The web access to the TPG Control Center can be secured by select ing the permitted types of connection HTTP HTTPS If HTTPS is exclusively chosen as the connection type the adminis trative web access to the TPG Control Center is
79. ns of the status reset button of the device you can reset the parameters without entering the password O Resetting the parameters via the TPG Control Center gt 174 O Resetting Parameters via the InterCon NetTool gt 75 O Resetting the parameters via the status reset button gt 75 Resetting the parameters via the TPG Control Center gt Proceed as follows 1 Start the TPG Control Center 2 Select MAINTENANCE Default settings 3 Click Default settings The parameters are reset 74 TPG 25 TPG 65 TPG User Manual Maintenance Resetting Parameters via the InterCon NetTool E Proceed as follows 1 Start the InterCon NetTool 2 Highlight the TPG in the device list 3 Select Actions Default Settings from the menu bar 4 Click Finish The parameters are reset Resetting the parameters via the status reset button LEDs various ports and the status reset button can be found on the TPG These components are described in the Quick Installation Guide Using the status reset button you can reset the parameter values of the TPG to their default settings There are two procedures 1 TPG 25 TPG 65 2 TPG 125 The reset process can be divided into three phases e During phase one the TPG is forced into the reset mode During the reset mode the parameters are reset e The second phase describes the restart of the device e The third phase describes the printing of a st
80. o authenticate the TPG client if the administrative web access to the TPG Control Center is protected via HTTPS SSL TLS see B51 If you want to use certificates it is advisable to protect the adminis trative web access to the TPG Control Center by a password so that certificates on the TPG cannot be deleted by unauthorized persons see 2851 Both self signed and externally signed certificates can be used with the TPG The following certificates can be distinguished e Upon delivery a certificate the so called default certificate is stored in the TPG It is recommended that you replace the default certificate by a self signed certificate or requested certificate as soon as possible e Self signed certificates have a digital signature that has been created by the TPG If a self signed certificate is used the ThinPrint server cannot print via SSL TLS A CA certificate is mandatory to print via SSL e A requested certificate is created by a certification authority CA for the TPG on the basis of a certificate request 54 Security e CA certificates are certificates that have been issued for a certification authority CA They are used for verifying certificates that have been issued by the respective certification authority e S MIME certificates pem file are used to sign and encrypt the emails that are sent by the TPG The corresponding private key must be installed as an own certificate in the PKCS 12 forma
81. o use the USB flash drive on the TPG the USB flash drive must have the correct file system You may have to format the USB flash drive if necessary During the formatting process all data on the USB flash drive will be permanently lost Whether formatting is required will be displayed under MAINTE NANCE USB device status in the TPG Control Center Formatting the USB Flash Drive B72 Automatic print job buffering gt 72 Saving the Parameter Values Automatically gt 73 O O O O Loading the Parameter Values Automatically to a TPG 73 Formatting the USB Flash Drive Mi A USB flash drive has been connected to the TPG gt Proceed as follows 1 Start the TPG Control Center 2 Select MAINTENANCE USB device 3 Click Formatting The USB flash drive will be formatted Automatic print job buffering MI A USB flash drive has been connected to the TPG MI The USB flash drive has been formatted correctly see E72 ay Proceed as follows 1 Start the TPG Control Center 72 Maintenance 2 Select MAINTENANCE USB device 3 Tick Print job buffering 4 Click Save amp Restart The settings are saved Saving the Parameter Values Automatically Requirements M A USB flash drive has been connected to the TPG MI The USB flash drive has been formatted correctly see 72 gt Proceed as follows 1 Start the TPG Control Center 2 Select MAINTENANCE USB devi
82. of the embedded printers The following connection statuses can be displayed Connection Status Description Time out No connection to the printer at present A connection was available at an earlier stage reachable A connection to the printer is available at present unreachable No connection to the printer so far Unknown The connection status to the printer cannot be determined In order to get the connection status you must configure a ping query The query result is displayed in the TPG Control Center In addition the print status LED shows whether the query was success 43 ThinPrint Settings ful For more information on the LEDs see Quick Installation Guide Whatdoyouwant DO Configuring a ping Query via the TPG Control Center gt 244 todo O Displaying the Printer Connection Status via the TPG Control Center gt B44 Configuring a ping Query via the TPG Control Center E Proceed as follows Start the TPG Control Center Select DEVICE ThinPrint printer Tick Monitoring via ping Enter the interval in seconds into the Monitoring interval box Click Save amp Restart to confirm The settings are saved EARWNS Displaying the Printer Connection Status via the TPG Control Center Proceed as follows 1 Start the TPG Control Center 2 Select DEVICE ThinPrint printer The printer connection status is displayed under ThinPrint printer status in
83. off off Enables disables the sending Restart of SNMP traps when the TPG is restarted trapusb on off off Enables disables the sending USB of SNMP traps after a USB device was connected to or removed from the TPG traperr on off off Enables disables the sending Problems of SNMP traps if a problem occurs at the TPG Tabelle 25 Parameter List SSL connections Parameter Value Default Description security 1 4 2 Defines the encryption level to Encryption 1 character be used for SSL TLS connections 1 Low 56 bit 2 Medium 128 bit 3 High 128 256 bit 4 Compatible 40 256 bit Do not use the encryption level Low if only HTTPS is defined as the permitted connection type for the web access to the TPG Control Center TPG User Manual 100 TPG User Manual Tabelle 26 Parameter List Web access Parameters http_allowed HTTP HTTPS http_pwd Password Value on off max 64 characters a z A Z 0 9 Default on blank Tabelle 27 Parameter List TCP port access Parameters protection Port access control protection_test Test mode protection_level Security level ip_filter_on_1 ip_filter_on_8 IP address ip_filter_1 ip_filter_8 IP address Value on off on off protec_tcp protec_all on off valid IP address Default off protec_tcp blank Appendix Description Defines the permitted type of connection HTTP
84. on Parameters Value Default Description mailto_1 valid email address blank Defines the email address of mailto_2 max 64 characters the recipient for notifications Mail recipient noti_pup_1 on off off Enables disables the sending noti_pup_2 of emails when the TPG is Restart restarted noti_stat_1 on off off Enables disables the noti_stat_2 periodical sending of a status Status email to recipient 1 or 2 notistat_d al daily al Specifies the interval at which Interval su Sunday a status email is sent mo Monday tu Tuesday we Wednesday th Thursday fr Friday sa Saturday notistat_h 1 1 Hour 0 Specifies the time at which a hh 2 2 Hour status email is sent 3 3 Hour etc notistat_tm 0 00 min 0 Specifies the time at which a mm 1 10min status email is sent 2 20 min 3 30 min 4 40 min 5 50 min noti_usb_1 on off off Enables disables the sending noti_usb_2 of emails after a USB flash USB drive was connected to or removed from the TPG noti_err_1 on off off Enables disables the sending noti_err_2 of emails if a problem occurs Problems at the TPG 99 Appendix Parameters Value Default Description trapto_1 valid IP address 0 0 0 0 Defines the SNMP trap trapto_2 address of the recipient for Trap target notifications trapcommu_1 max 64 characters public Defines the SNMP trap trapcommu_2 a z A Z 0 9 community of the recipient Trap community trappup on
85. ort 1 65535 4001 Defines the TCP port used by Port 1 5 characters 0 9 the TPG for communicating with the Connection Service tpgKeepalive 1 60000 60 Defines the time interval in Keep alive 1 5 characters 0 9 seconds after which the connection to the Connection Service is refreshed Note The value has to be equal to or lower than the KeepAliveTO value set on the Connection Service server tpgRetry 1 60000 120 Defines the time interval in Connection 1 5 characters 0 9 seconds after which a retry connection retry is executed if the Connection Service cannot be reached Tabelle 23 Parameter List ThinPrint printer Parameters Value Default Description prtName_1 max 32 characters blank Defines the printer name for a z A Z 0 9 _ the ThinPrint AutoConnect prtName_6 feature Printer prtClass_1 max 7 characters blank Defines the printer class a z A Z 0 9 name for the ThinPrint prtClass_6 AutoConnect feature Class prtDriver_1 max 64 characters blank Defines the printer driver for a z A Z 0 9 _ the ThinPrint AutoConnect prtDriver_6 feature Driver 97 TPG User Manual Parameters Value remotelp_1 max 64 characters a z A Z 0 9 remotelp_6 Printer address remoteMode_1 raw cd ipp remoteMode_6 Ipd Printing protocol remotePort_1 1 65535 1 5 characters 0 9 remotePort_6 Port remoteUrl_1 max 64 characters remoteUrl_6
86. racters User name smtp_pwd max 128 characters Password smtp_sign on off Security S MIME smtp_encrypt on off Full encryption Signing of emails smtp_attpkey on off Attach public key Default 25 off blank off blank blank off off on Appendix Description Defines the port number used by the TPG to send emails to the SMTP server Enables disables TLS The security protocol TLS Transport Layer Security is used to encrypt the transmission between the TPG and the SMTP server Defines the email address used by the TPG to send emails Note Very often the name of the sender and the user name are identical Enables disables the SMTP authentication for the login Defines the name used by the TPG to log on to the SMTP server Defines the password used by the TPG to log on to the SMTP server Enables disables the encryption and signing of emails via S MIME Defines the signing and encryption of emails off sign on encrypt Enables disables the attachment of a public key to an email 94 Appendix Tabelle 18 Parameter List Bonjour Parameters Value Default Description bonjour on off on Enables disables the Bonjour Bonjour service bonjour_name max 64 characters Default Defines the Bonjour name of Bonjour name a z A Z 0 9 Name the TPG Tabelle 19 Parameter List Date Time Parameters Value Default Description ntp on
87. rint jobs are assigned via the printer ID Up to two TPG 25 or six TPG 65 or twelve TPG 125 network printers can be embedded via the TPG When embedding the connected network printers you must define the printer address and a transfer method If you use the ThinPrint AutoConnect feature additional parameters name class driver must be defined The data transfer between the TPG and the network printers can be done in three ways e Usually the data is transferred to the TCP IP port via a raw socket connection Port 9100 is preset If required you can configure a different port number e By means of IPP connections Internet Printing Protocol the print data is transmitted via HTTP via local networks or the Internet to the printer To this purpose you must configure a printer URL that needs to be implemented according to the information of the manufacturer Please refer to the documentation of your printer The printer URL ipp Ip1 is preset and can be changed if needed Your advantage The connection between the TPG and the printer can be encrypted via SSL TLS e Data transfer can also be done via the LPD protocol Line Printer Daemon During LPD printing the print data is sent to the IP address of the printer by means of an LPD queue The LPD queue name Ip1 is preset If required you can configure a different LPD queue name Depending on the configuration the printing behavior is either compliant to RFC1179 or resembl
88. rks procedures and options that you can choose e Eye catchers mark lists 2 This sign indicates the summary of a chapter gt gt The arrow marks a reference to a page within this document In the PDF file you can jump to this page by clicking the symbol Bold Established terms of buttons or menu items for example are set in bold Courier Command lines are set in Courier font Proper names Proper names are put in inverted commas General Information 1 3 Support and Service Support If questions remain please contact our hotline SEH Computertech nik GmbH offers extensive support Monday through Thursday from 8 00 a m to 4 45 p m and Friday from 8 00 a m to 3 15 p m CET 49 0 521 94226 44 support seh de Current Services The following services can be found on the SEH Computertechnik GmbH homepage http www seh technology com Bu Ones m e current firmware software e current tools e current documentation e current product information e product data sheet e and much more TPG User Manual Intended Use Improper Use Safety Regulations Warnings TPG User Manual General Information 1 4 Your Safety Read and observe all safety regulations and warnings found in the documentation on the device and on the packaging This will avoid potential misuse and prevent damages to people and devices SEH Computertechnik GmbH will not accept any liability for per sonal injuries
89. rvice The port number 4001 is preset Client ID Client ID as stored in the database of the Connection Service The Connection Service needs the Client ID to send print jobs to the TPG 46 TPG User Manual ThinPrint Settings Parameters Description Authentication key Authentication key as stored in the database of the Connection Service Keep alive Interval in seconds after which the connection to the Connection Service is refreshed The value has to be equal to or lower than the KeepAliveTO value set on the Connection Service server allowed entry 1 60000 default 60 Connection retry Defines the time interval in seconds after which a connection retry is executed if the Connection Service cannot be reached allowed entry 1 60000 default 120 The connection status is displayed in the table ThinPrint status If the connection to the Connection Service was refused it is because a value client ID authentication key port or server name was entered incorrectly In this case verify and correct your settings and click Save amp Restart 4 8 How Does the TPG Receive Encrypted Data A secure connection during the transfer of print jobs between Thin Print server or Connection Service and the TPG is guaranteed by means of an SSL TLS encryption The cipher strength is defined via the encryption level gt 49 The ThinPrint server requests a certificate from the TPG By means of this certificate the
90. scr lt value gt Parameter and parameter value Abb 4 Administration via Email Example 2 2 4 Administration via the Status Reset Button of the Device LEDs the status reset button and various ports can be found on the TPG These components are described in the Quick Installation Guide The status reset button allows you to e print a status page see 91281 e print a service page see gt 81 e reset the TPG parameters to their default settings see S174 22 What information do you need What do you want TPG User Manual todo Network and Device Settings 3 Network and Device Settings e How to Configure IPv4 Parameters gt 23 e How to Configure IPv6 Parameters gt 25 e How to Configure the DNS gt 28 e How to Configure SNMP gt 228 e How to Configure POP3 and SMTP gt 30 e How to Configure Bonjour gt 32 e How to Configure the Device Time gt 34 e How to Determine a Description gt 35 e How to Use the Notification Service 9235 3 1 Howto Configure IPv4 Parameters TCP IP Transmission Control Protocol over Internet Protocol for wards data packets across several connections and establishes a con nection between the network participants The boot protocols DHCP and BOOTP belong to the TCP IP protocol family You can define various IPv4 parameters for an ideal integra tion of your TPG into a
91. siehe Tabelle 8 gt 33 Click Save amp Restart to confirm The setting will be saved EFrwWwh gt Tabelle 8 Bonjour Parameters Parameters Description Bonjour Enables disables Bonjour Bonjour name Defines the Bonjour name of the TPG The TPG uses this name for its Bonjour services If no Bonjour name is entered the default name will be used device name ICxxxxxx TPG User Manual 33 Network and Device Settings 3 7 How to Configure the Device Time You can set the time of the TPG via a time server SNTP server in the network A timeserver is a computer networking device that reads the actual time from a reference clock and distributes this informa tion to its clients In the TPG the time server is defined via the IP address or the host name Benefitsand f the time server is activated all ThinPrint print jobs that are han Purpose dled by the TPG will get a time stamp Date and time are then dis played under gt 83 Job History UTC The TPG uses UTC Universal Time Coordinated as a basis UTC is a reference time and used as a time standard Time zone The time received by the time server does not necessarily correspond to your local time zone Deviations from your location and the resulting time difference including country specific particularities such as Daylight Saving Time can be handled by means of the Time zone parameter Requirements M A time server is integrated into the network
92. ss eweee cow wen ewes 5 1 1 ThinPrint Gateway ssdranes Orci eeedcye ns manna erie endaiae 5 1 2 DOCUMENTATION ccc cece eee eee eneseeeeeeeees 7 1 3 SUD PON and Service 25 insu ines cess ceeds EEE ss bee EEDE eS 9 T4 YOUR Safety nene cace senescent exmentseaanet eeawad ear cormeansatars 10 1 5 First StGDS a222cccdadvecueiecsceeeulieteshbacieedeciienededuedeested 11 1 6 Saving the IP Address inthe TPG cece cece eee tence ee enes 12 2 Administration Methods ceeeeccccceceees 16 2 1 Administration via the TPG Control Center e cece eee 16 2 2 Administration via the InterCon NetTOol cece eee e ee 18 2 3 Administration via Email js ciasi0es040eesddetesaeee eae eee een tes 20 2 4 Administration via the Status Reset Button of the Device 22 3 Network and Device SettingS cc eee ce cece eeeees 23 3 1 How to Configure IPv4 Parameters cc cece cece eee eeeees 23 3 2 How to Configure IPv6 Parameters cece eee e cece eee eees 25 3 3 How to Configure the DNS c ccc cece cence n cence eenees 28 3 4 How to Configure SNMP c cece cence cece cent e nen eeeeaee 28 3 5 How to Configure POP3 and SMTP csceecee eee eee ence 30 3 6 How to Configure Bonjour cece cece eee eee n ee eenenee 32 3 7 How to Configure the Device Time ec cece cece eee eee ees 34 3 8 How to Determine a Description cece cece cent eee
93. sure that an IP address is stored in the TPG see Saving the IP Address in the TPG 272 Specify the ThinPrint port and other ThinPrint settings see gt 38 Specify the printers to which the TPG6 will send the print jobs see How to Embed Printers 640 The TPG is operational Why IP Addresses How Does the TPG Obtain IP Addresses Automatic Methods of IP Address Assignments Manual Methods of IP Address Assignments TPG User Manual General Information 1 6 Saving the IP Address in the TPG An IP address is used to address network devices in an IP network TCP IP network protocols require the storing of the IP address in the TPG so that the device can be addressed within the network TPG are shipped without an IP address The TPG is able to assign itself an IP address during the initial installation Boot protocols are used to assign an IP address automatically to the TPG Upon delivery the boot protocols BOOTP and DHCP are enabled Once the TPG is connected to the network it checks whether an IP address can be obtained via the boot protocols BOOTP or DHCP If this is not the case the TPG assigns itself an IP address via ZeroConf from the address range 169 254 0 0 16 which is reserved for Zero Conf Once the TPG has automatically received an IP address via a boot protocol you can save a freely definable IP address in the TPG The assigned IP address of the TPG can be determined and modified via
94. t Tabelle 6 POP3 Parameters Parameters Description POP3 Enables disables the POP3 functionality POPS Server name Defines a POPS server via the IP address or the host name A host name can only be used if a DNS server was configured beforehand TPG User Manual 30 Network and Device Settings Parameters Description POPS Server port Defines the port used by the TPG for receiving emails The port number 110 is preset When using SSL TLS enter 995 as port number POP3 Security Defines the authentication method to be used APOP SSL TLS When using SSL TLS the cipher strength is defined via the encryption level gt 249 POPS Check mail every Defines the time interval in minutes for retrieving emails from the POPS server POPS Ignore mail Defines the maximum email size in Kbyte to be exceeding accepted by the TPG 0 unlimited POP3 User name Defines the user name used by the TPG to connect to the POP3 server POPS Password Defines the user password used by the TPG to connect to the POPS server Configuring SMTP Requirements MM The TPG is set up as user with its own email address on an SMTP server Proceed as follows Start the TPG Control Center Select NETWORK Email Configure the SMTP parameters siehe Tabelle 7 gt 31 Click Save amp Restart to confirm The settings are saved FR WN gt Tabelle 7 SMTP Parameters Parameters Description SMTP Server name Defines an S
95. t as p12 file in the intended email program Thunderbird Outlook etc Only then can the emails be verified and displayed in the case of encryption The following certificates can be installed at the same time in the TPG 1 Self signed certificate 1 client certificate i e 1 requested certificate OR 1 PKCS 12 cer tificate 1 32 CA certificates 1 S MIME certificate All certificates can be deleted separately Client certificates status Client certificate Notinstalled a SIMIME certificate Notinstalled E CA certificates status Abb 6 TPG Control Center Certificates TPG User Manual 55 What do you want to do Requirements TPG User Manual Security O Displaying Certificates gt 56 Creating a Self Signed Certificate gt E56 Creating a Certificate Request for a Requested Certificate gt E158 O Installing the Requested Certificate in the TPG gt 258 O Installing the PKCS 12 certificate in the TPG gt 59 O Saving S MIME certificates in the TPG gt 59 O O O O Installing the CA Certificate in the TPG gt 60 Deleting Certificates gt 2161 Displaying Certificates Certificates installed on the TPG and certificate requests can be dis played and viewed M A certificate is installed on the TPG Proceed as follows 1 Start the TPG Control Center 2 Select SECURITY Certificates 3 Select the certificate via the
96. t MAINTENANCE Parameter backup Click Browse Specify the lt Default name gt _parameter txt file Click Import The parameter values in the file are applied to the TPG FAR WN SD You can also automatically load a parameters file from a USB flash drive to a TPG see gt 171 6 2 Howto Use a Connected USB Device You can connect a USB flash drive to the USB port of the TPG to make use of additional features of the TPG If a printer is not available the print jobs that are sent to that printer can be automatically buffered in the USB flash drive As soon as the printer becomes available the print jobs will be transferred to the printer and printed If this option has been disabled and the printer is not available the print jobs will be canceled after a speci fied timeout printer connection timeout gt 42 During the parameter backup the lt Default name gt _parameter txt file will be saved automatically on the USB flash drive and updated after a parameter change The file contains all parameter values of the TPG exception passwords The TPG will automatically take over the values contained in the parameters file on the USB flash drive This way the parameter values can be quickly and easily loaded to other TPG via a USB flash drive e g when configuring new devices TPG User Manual 71 Formatting What do you want to do Requirements Requirements TPG User Manual Maintenance T
97. tion in the Security level area In the Exceptions area define the network elements which are excluded from port blocking Enter the IP or MAC addresses and tick the options Make sure that the test mode is enabled 7 Click Save amp Restart to confirm The settings are saved The port access control is activated until the device is restarted 8 Check the port access and configurability of the TPG A AWN gt D If the TPG can no longer be reached using the TPG Control Center restart the device see gt E80 9 Clear Test mode 10 Click Save amp Restart to confirm The settings are saved The port access control is active Access to the ports is restricted TPG User Manual 53 What are Certificates Benefits and Purpose Which Certificates are available TPG User Manual Security 5 4 Howto Use Certificates Correctly The TPG has its own certificate management This section explains how certificates are used and when the use of certificates is recom mended Certificates can be used in TCP IP based networks to encrypt data and to authenticate communication partners Certificates are elec tronic messages containing a key public key and a signature The use of certificates allows for various security mechanisms Use certificates on your TPG e to receive encrypted print data see gt 47 e to check the identity of the TPG in the network see Configuring EAP TLS gt 163 e t
98. vant print job to the respective end device By means of the ThinPrint SSL TLS encryption the print data is protected during the transmission and will be decrypted by the ThinPrint clients or gateways before printing The TPG has been designed for the use in TCP IP based networks A ThinPrint server must be integrated within this network The net work printers involved must support RAW or socket printing print ing via TCP IP ports IPP printing or LPD printing If you want to use the ThinPrint Connection Service you need a license Scope and Content Structure of the Documentation Document Features TPG User Manual General Information 1 2 Documentation This documentation describes several versions of the TPG This means that functions will be described that may not be applicable to your product Some illustrations may differ from your device Refer to the data sheet of your TPG model for information about the functional range of your product The TPG documentation consists of the following documents User Documentation ed Detailed description of the TPG configuration and K ene 2 administration an gt Quick Installation Guide x2 Information about security hardware installation and the AY K initial operation procedure Q 2 Online Help TPG Control Center The Online Help contains detailed information about how to use the TPG Control Center Online Help InterCon NetTool The Online Help contains deta
99. ver for an IP address by means of a broadcast query The DHCP server identifies the TPG on the basis of its hardware address and sends a data packet to the TPG This data packet contains among others the IP address of the TPG the default gateway and the IP address of the DNS server The data is saved in the TPG Requirements TPG User Manual General Information Auto Configuration IPv6 Standard The TPG can have an IPv4 address and several IPv6 addresses at the same time The IPv6 standard is used to automatically assign IP addresses in IPv6 networks When connected to an IPv6 network the TPG will automatically obtain an additional link local IPv6 address from the IPv6 address range The TPG uses the link local IP address to search for a router The TPG sends so called Router Solicitations RS to the special multi cast address FFO2 2 The available router will then return a Router Advertisement RA containing the required information With a prefix from the range of the global unicast addresses the TPG can compose its own address It simply replaces the first 64 bits prefix FE80 with the prefix that was sent in the RA MI The IPv6 parameter has been activated M The Automatic configuration parameter has been activated see 2825 To configure the assignment of IPv6 addresses see gt 125 InterCon NetTool The InterCon NetTool has been developed by SEH Computertechnik GmbH
100. y be useful to the client Optional EAP FAST uses two methods to generate PACs e The manual delivery mechanism can be every mechanism that the administrator configures and considers to be safe for the network e In the case of the automatic delivery an encrypted channel is established in order to protect the authentication of the TPG as well as the delivery of the PACs MI The TPG is defined as user with user name and password on a RADIUS server gt Proceed as follows 1 Start the TPG Control Center 2 Select SECURITY Authentication 3 Select FAST from the Authentication method ist 67 TPG User Manual D Security Enter the user name and the password that are used for the configuration of the TPG on the RADIUS server Select the settings intended to secure the communication in the channel Click Save amp Restart to confirm The settings are saved 68 6 Maintenance Maintenance What information do How to Secure the TPG Parameters Backup gt yeu nged e How to Use a Connected USB Device gt 71 mg 570 e How to Reset Parameters to their Default Values Reset gt 2174 e How to Perform an Update gt 79 e How to Restart the TPG gt 280 e How to Print a Status or Service Page gt 181 e How to Display the Job History gt 83 TPG User Manual 69 What do you want TPG User Manual todo Maintenance 6 1 A

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