CS-W06N - Induo Home
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1. Web browsing Supported protocols Built in web server for standard web browser access Video display on IE browser Video snapshot on any browser IPv4 HTTP TCP ICMP RTSP RTP UDP RTCP SMTP SNTP FTP DHCP ARP DNS etc Accessories included Power adaptor camera bracket RJ45 Ethernet cable quick installation guide CD with installation software and User s Manual ID Password card Video management software Surveillance software for viewing and archiving up to 36 cameras Users Up to 20 simultaneous unicast users depends on video settings Alarm and event Events triggered by PIR and sound detection management Email ftp alarm message Push notification on iPhone iPad and Android devices Dimensions 95 x 68 x 25 mm HxWxD and 280g incl camera bracket excl power adaptor weight Approvals EMC CE FCC Part 15 Subpart B Class B Wireless RF CE FCC Part 15 Subpart C Power supply CE FCC UL EN 60950 Operating 0 50 C conditions Humidity 20 80 RH non condensing 44 CS WO6N Appendix A Maximum Allowed Video Users The maximum allowed video users for a single Day amp Night camera at the same time is 20 45 CS WO6N Appendix B Performance Information 1 Video Performance Information The video quality is dependent on the video parameter settings and the network quality If you want to have a better video quality you will usually s2. zx Planex Cloud Connect CS WO6N isgManual CS WO6N Table of Contents 1 INTRODUCTION eee s een 4 2 HARDWARE DESCRIPTION AND QUICK INSTALLATION USAGE 6 2 1 MAJOR HARDWARE COMPONENTS eene treten rentrer erret tese erret tese entes 6 2 2 QUICK INSTALLATION AND USAGE 2222 0 2704727 8 2 3 WIRELESS CONNECTION IF ROUTER AP HAS WPS BUTTON 12 2 4 WIRELESS CONNECTION IF WPS NOT SUPPORTED ON 12 2 5 PUSH NOTIFICATION 25 o eate et DA 13 3 WEB CONFIGURATIONS dear at ep se ER ovo Repo DURS SER Nene SNR ER deg 15 3 1 INFORMATION bua Rem ab dama 16 3 2 VIDEO DISPLAY Eo ete toda 17 3 3 NETWORK o lla eM eA 18 3 4 WIEISEGCURITY EE Re 19 ADVANCED 21 3 5 VIDEO SETTINGS E EAN 22 3 6 MOBILE VIDEO 5 65 22 2 22 0 0 02000000000000 24 3 7 NIGHT MODE CONTROL 2 2 0002 0 2 0 0000000000000000 25 3 8 EMAIL FTP ALARM hec rei En eme t ide ec e t 26 3 9 SPEAKER ALARM SETTINGS 2 2 22 2 0 010 000000100 29 3 0 NAS SETTINGS 4 28 eoe DE et e
3. storage device immediately and keep recording always If the Schedule Recording is selected the system will do the NAS recording according to the scheduling in section 3 13 Disable Recording will disable this NAS recording When doing the NAS recording the system will check the free disk space of the NAS device If the free disk space is less than the specified number the system will do Circular recording overwrite the oldest recorded files of this IP camera in the NAS device or Stop recording as selected If the keep recorded video for xx days is selected the system will do circular recording and over write the recorded video files older than xx days ago The IP camera can connect to the NAS device by using the NAS name or NAS IP address If the NAS device and the IP camera are in the same local area network the IP camera can automatically locate and connect to the NAS device by the NAS If the NAS device uses a fixed IP address either in the local area network or in the public internet the IP camera can connect to it by the NAS IP address The Shared folder name is the folder in the NAS device that will record the video files of the IP camera The NAS access account and NAS access password are the username and password to login into the specified Shared folder name of the NAS device NAS Scan use this to scan for some specific NAS devices in the same network Not all the NAS devices are s
4. 54 1182 GB e 2 Camera List Auto search Clear preset Figure 3 1 Open the web configuration page from Touch2See software The default login account is admin Password is password Connect to 10 10 10 122 User name admin Password C Remember my password CS WO6N 3 1 Information The first page of the web configuration of the IP CAM is the information page You can see the model name firmware version IP CAM ID registration status network type and current video settings bandwidth resolution in this page The IP CAM can be viewed remotely by the Touch2See software only when the IP CAM is registered If this IP CAM is not registered please check the Ethernet wiring of your network environment The Network type field displays the network connection wired or wireless and method DHCP PPPoE or static ip the IP CAM is running The Video users field displays the number of connected video viewing users IP CAM Information IP CAM ID gt Network Registration status Network type gt video Video user Video resolution gt schedule Video bandwidth Email ftp Alarm gt Admin NAS Record SD Card Record language English Mac Address Hex Figure 3 3 IP CAM Information page wireless v030405 plus Registered 3 uPnP Wired DHCP 192 168 1 10 1 640 x 480 512K bps off Not Recording Not Re
5. immediately You can check the Registration status in the Information page to see if the IP CAM is registered using the PPPoE connection Please be noticed that the DHCP or static IP settings in the Network page can work together with the PPPoE connection Only that the PPPoE has higher priority so if the PPPoE is working the IP CAM will use PPPoE to connect to the Internet The default setting is Disable PPPoE Advanced Network Settings J Information Disable PPPoE gt Network Use PPPoE to get an IP address Username gt Wired Network gt wiri Security Password Notice need to unplug the ethernet cable and reboot for PPPoE over WiFi gt video App gt schedule gt Admin language English Figure 3 11 Advanced network settings page 21 CS WO6N 3 5 Video Settings The IP CAM is designed to provide high quality video for viewing from Touch2See software In this page you can modify some settings related to the video viewing 1 10 11 12 Password play video this is the password needed for viewing the video from the Touch2See software Together with the IP CAM ID you can view the video of this IP CAM anywhere in the world through the Internet Internet speed this is the Internet bandwidth of your network environment Higher value will generate higher video quality But if your internet connection can not provide more bandwidth than the specified v
6. individual parameters set in the Email ftp alarm settings and the NAS settings page Totally 12 schedule list items are allowed There is no conflict check for the scheduling it means that the scheduling time could be overlapped and the IP camera will do all the scheduled events during the overlapped time period For the scheduling of the Email ftp sending and or NAS recording the Schedule option must enabled in the Email ftp alarm settings and or the NAS settings 1 Schedule list all the scheduling are listed in this area Each listed item can be modified or deleted by pressing the Edit or Delete button 2 Email ftp Alarm for each scheduling if this is selected and the Motion triggered and or PIR triggered is enabled the IP camera will trigger the email ftp sending in the scheduled time period when the video motion is detected and or PIR alarm is detected 3 Speaker Alarm for each scheduling if this is selected and the Motion triggered and or PIR triggered is enabled the IP camera will trigger the speaker alarm in the scheduled time period when the video motion is detected and or PIR alarm is detected 4 NAS Record for each scheduling if this is selected either Continuous or Motion triggered or PIR triggered could be enabled For Continuous it means that the IP camera will do the video recording to the NAS device during the whole scheduled period For Motion triggered and or PI
7. ip_address snapshot cgi to access the snapshot of the camera The ip address is the IP address of the camera This works for all the browsers on computer or mobile device The only limitation is that the computer or mobile device needs to be on the same network as the camera or the camera has public IP address This is only for some special case usage not recommended for general users 50
8. message to the Email recipient the Email recipient could be on another email server or any reachable email address The username and password fields could be left empty if no authentication is needed CS WO6N for the SMTP server 3 SMTP server test after the settings are filled you could press SMTP server test to check if all the settings are correct If the default SMTP server is choosed it will test the default SMTP server SMTP Server Settings gt information Use the default SMTP server gt Network Video schedule ee Email ftp Alarm SMTP Password gt Speaker Alarm Save amp Apply 2 Se amp Ay SMTP sener test gt sp card gt scheduling Admin language English Figure 3 16 SMTP server settings page 28 CS WO6N 3 9 Speaker Alarm settings The IP Camera provides speaker alarm function a PIR or video motion detection could trigger the speaker alarm The duration of the alarm could also be set The related settings are explained below 1 Speaker alarm trigger select the trigger mode of the speaker alarm A Motion trigger if this is selected the speaker alarm signal will be active when video motion is detected The detection sensitivity is set In the motion detection page trigger if this is selected the speaker alarm will work when the PIR sensor is detected C Schedule if this is selected the speaker alarm is schedul
9. of the moving object is larger than about 196 of the whole video area it is detected Please be noticed that the real size of the object could be large or small anyway the detection is only based on the relative size of the object Probably a small pencil moving near the IP Camera could be detected but a moving car far away from the IP Camera could not be detected Low means low sensitivity i e the motion detection is triggered by a very large movement If the size of the moving object is larger than about 10 of the whole video area it is detected Median means 3 to trigger the detection 3 Trigger Interval this is to control the time interval of consecutive triggering of sending the email ftp alarm For example if this value is set to 10 seconds it means that the system will wait at least 10 seconds for sending next email ftp alarm 4 Send email message if this item is enabled the IP Camera will send out an email message with the jpeg picture attached to the specified email account 5 Email recipient 1 3 this is the email address to receive the detection notice message An email message with the jpeg picture file named by the date time of the triggered moment will reach this address 6 Send FTP message if this item is enabled the IP Camera will send out a jpeg 26 CS WO6N picture file to the specified ftp account p FTP server this is the FTP server address to receive the jpeg file FTP use
10. of the IP Cam You can adjust the bandwidth requirement of the IP Cam either from the Touch2See software or login into the web configuration page of the IP Cam to do the modification 9 Does the IP Cam provide the recording function A You can do the recording of the video audio of the IP Cam on the Touch2See software Another software Playback is needed to play the recorded vide audio files The camera could also do recording on Micro SD card and NAS devices 10 Can connect the IP camera directly to my PC notebook with an Ethernet cable A If the IP camera is directly connected to your PC notebook computer using an Ethernet cable the IP camera will automatically use an IP address called auto IP with IP address 169 254 xxx xxx If your PC notebook computer is configured to DHCP it will also use an auto IP address But this will take about one minute after the IP camera is connected to the computer and you need to make sure that the WiFi interface on your PC notebook computer is disabled After about one minute you can run the Touch2See software to access the IP camera the CAM ID should be displayed on the auto search list You can then see the video by double clicking the CAM ID icon But you need to know that in this situation other local or remote computer can not see the video 49 CS WO6N Appendix D Snapshot picture on any browser If you want to have the live snapshot picture on any browser use the URL http
11. t e tbe ae 30 3 11 SD CARD SETTINGS 2 440002 022 000000000000 800020 32 3 12 SCHEDULING Ud Ee 34 3 13 LED DISPLAY 222 222 4242 010 00000002000 0 80000000 36 ee a K DATE TIME S oin ien Rete ist pA eun 37 315 ADNA ooh ER ER FINU 38 3 162 UPGRADE unt Aes eer Bie RISO RIA IAE aiu 39 3172 JBEBOOT Aarne a oe feeit et etu D edo aris 40 3 18 SET TO FACTORY DEFAULT dex oe REO REO HER ED 41 4 FEATURES AND SPECIFICATIONG cccccssscsssscsssscssssssssscssscssssscssssssssscssssssssscsssssenee 42 4 1 boa m ta eee Ri nin 42 4 2 SPECIFICATIONS tuae evento nem nete ie D edu 43 APPENDIX A MAXIMUM ALLOWED VIDEO 45 APPENDIX B PERFORMANCE INFORMATION cccccssscssssssssscsssscssssccsscssssscssssssssscssssssense 46 APPENDIX C TROUBLE SHOOTING ccccsscsssssssssccssccsscesccsscesscesscssecsseccecsesscessesseessesseesseees 48 CS WO6N APPENDIX D SNAPSHOT PICTURE ON ANY BROWSER CS WO6N 1 Introduction The IP Camera is designed for all day video surveillance on your iPhone iPad and Android mobiles pads The setup is truly 1 2 3 1 Connect the camera to the network 2 Download the app Touch2See into your iPhone iPad or Android 3 V
12. 4 1 Features VV ON ON ON ON ON ON ON ON ON ON ON ON ON ON Plug amp play by ID password no IP address or DNS settings H 264 video compression Two sensors lens for day and night separately PIR body detection effective distance 7 meters Two way audio SD card video recording with 5 seconds of pre recording 802 11 n wireless with WEP and WPA WPA2 security support WPS WiFi Protected Setup support Triple video streaming on PC mobile and SD card recording Night mode control support automatic manual and scheduled modes Connect up to 20 users simultaneously Bundle with free video management software Touch2See Push notification on iPhone iPad and Android for PIR and sound detection Email ftp alarm message for PIR and sound detection Event scheduling Video recording on NAS device Watchdog function to prevent system failure 42 CS WO6N 4 2 Specifications Model CS WO6N Power DC 12V 1A Processors RISC CPU hardware video processing and compression Network interface Ethernet 10BaseT 100BaseTX Auto MDIX RJ 45 Wireless interface IEEE 802 11n 90 150 Mbps IEEE 802 11g 6 54 Mbps IEEE 802 11b 1 11 Mbps Transmit power 14 5dBm typically 802 119 17 5dBm typically 802 1 1b Receiver sensitivity 54Mbps Typical 73dBm 9 1096 PER 11Mbps Typical 86dBm 1096 PER Antenna gain 0 1 dBi Image sensor RGB VGA 1 4 inch CMOS Day and night separate sensors Aut
13. D blue this LED is to indicate if the Ethernet link is ok and packet traffic is sending receiving When the Ethernet cable is connected the LED is on When there is packet sending receiving the LED is blinking blue light 5 SD card indication LED yellow this LED is to indicate the status of the Micro SD card recording it will be on when the Micro SD card is inserted and will blink during recording Micro SD card slot for inserting the Micro SD Card support up to 32G bytes 7 WPS button this is to automatically synchronize the WiFi settings with a WPS capable WiFi router 8 Speaker jack connect to an external speaker for two way audio and speaker alarm usage 9 PIR sensor for the detection of the human body 10 IR LED for the Infra Red lighting of the night mode usage CS WO6N Night Vision Lens Day Vision Lens MicroSD Card Slot WPS Button Ie Speaker MicroSD Card LED LS 1 Ethernet LED Status LED Microphone f Y lt IR LED Figure 2 1 Major components in the front and side panel The major components on the back panel of the IP CAM products are the bracket screw jack power jack Ethernet jack and reset button 1 Bracket screw jack this is the position to screw in the bracket of the IP CAM With the bracket you can put the IP CAM on the desk on the wall or on the ceiling Power jack this is the place to plug in the power adaptor
14. IP CAMs any time The only thing left right now for seeing the video is to double click the IP CAM ID item in the Auto Search list A window asking for password input will pop up Please key in the password in your ID Password card into this field and click ok The video will then be displayed on the window CS WO6N Figure 2 6 The ID Password card Notice 1 1 You can modify this play video password by entering into the web configuration pages Please refer to section 3 6 for more information 2 You also add the IP CAM into the CameraList in the Touch2See software to have more convenient video display please refer to the user manual of the Touch2See software for more functions Seeing the video in a remote location After the IP CAM is installed and you can see the video from the Touch2See software in the local network it s very easy to see the video in a remote location All you need to do is add a camera item in the CameraList folder of the Touch2See software key in the IP CAM ID and Password from the ID Password card And then double click this camera item You will then see the Camera video immediately No further NAT router setting modifications are needed 10 CS WO6N Touch 2 See a 2013 03 27 ao Figure 2 8 Pop up play video password window 11 CS WO6N 2 3 Wireless connection if router AP has WPS button The IP Cam w can b
15. R triggered it means that the IP camera will do the video recording to the NAS device for 30 seconds during the scheduled period each time when the video motion is detected and or PIR alarm is detected There is a five seconds pre recording of the triggered recording to keep the critical moment recorded 5 SD Card Record for each scheduling if this is selected either Continuous or Motion triggered or PIR triggered could be enabled For Continuous it means that the IP camera will do the video recording to the SD Card during the whole scheduled period For Motion triggered and or PIR triggered it means that the IP camera will do the video recording to the SD Card for 30 seconds during the scheduled period each time when the video motion is detected and or PIR alarm is detected There is a five seconds pre recording of the triggered recording to keep the critical moment recorded 6 Forthe scheduling period can choose between Every week Every day or Fixed time 34 CS WO6N A For Every week can choose week days of the week and set the time duration of each day B For Every day can set the time duration of every day for the scheduling C For Fixed time can set the starting date time and the end date time of the scheduling period Schedule Management Information Yn Xx Email ftp Alarm Email ftp schedule not enabled letwor _ Speak
16. Shared folder name HAS NAS access account gt sp card NAS access password gt Scheduling STE kun an language English Figure 3 18 NAS Storage Settings page 31 CS WO6N 3 11 SD Card settings The IP camera provides the recording of the video files into a standard Micro SD Card Since this recording is directly to the SD Card there is no network packets loss problem when recording to remote device through internet Notice when the IP camera is doing SD Card recording this is counted as one video user Please refer to appendix B about allowed maximum video users 1 If the Always Recording is selected the system will start to record to the SD Card immediately and keep recording always If the Schedule Recording is selected the system will do the SD Card recording according to the scheduling in section 3 13 Disable Recording will disable this SD Card recording 2 When doing the SD Card recording the system will check the free disk space of the SD Card If the disk space is full no free disk space the system will do Circular recording overwrite the oldest recorded files in the SD Card or Stop recording as selected 3 SD Card status the SD Card inserted or removed status is displayed here SD Card files as shown in fig 3 20 all the recorded video files with information including file name and recorded time are listed in this page under the directory of each date
17. TP Server gt Video Username gt Schedule Password gt Admin Tenwarefl gt Admin login 3 A Firmware location LED Control gt Date Time reboot language English Figure 3 25 Firmware upgrade settings page 39 CS WO6N 3 17 Reboot You can restart the IP CAM manually on this page All the connected video viewing users will be disconnected System Reboot gt Information This will restart the device gt Network gt Video gt schedule gt Admin gt Admin login gt LED Control gt Date Time gt Upgrade reboot language English Figure 3 27 System reboot settings page 40 CS WO6N 3 18 Setto factory default For some reason for example you forgot the web login password you may want to set the IP CAM to the factory default settings The only thing you need to do is using a stick to press the reset button on the back of the IP CAM body for more than 4 seconds and release it do this when the IP CAM is powered on The IP CAM will reset to the factory default settings and restart automatically The web login account and password will be admin and password the play video password will be after reset to factory default 959999999 O 59599999 00000000 0 0 Figure 3 29 Stick on the reset button to set to the factory default 41 CS WO6N 4 Features and specifications
18. The power needed for this IP CAM is 12V 1 0A please make sure you are using the correct power adaptor Ethernet jack this is the place to plug in the RJ45 Ethernet cable When the Ethernet link is ok the Ethernet indication LED on the front side will be blue light Reset button this is the button to reset the IP CAM to default factory settings You need to use a small stick like pencil or tooth stick to press the reset button for more than 3 seconds to enable the reset function Usually when you forgot the administrator account you will probably need to do this reset action to reset to the default factory settings Please refer to section 3 19 for more details CS WO6N wmm 7 gt Reset Button Ethernet Jack Figure 2 2 Major components in the back and bottom panel 2 2 Quick installation and usage There are only three things that you need to do to see the video from the IP CAM 1 Connect the IP CAM to the home office network 2 Install the Touch2See software on the notebook PC 3 Keyin the ID password of the IP CAM from the ID Password card on the Touch2See and then you can see the video First Connect the IP CAM to the home office network Please connect the IP CAM accessories to the IP CAM bogy correctly including the power adapter and Ethernet cable And connect the other end of the Ethernet cable to the home network or office network Usually this Ethernet cable is plugged into a
19. The recorded file could be separately downloaded or deleted on this page PL NEX COMM SD Card Record Settings gt information 2 Always Recording O Schedule Recording Disable Recording gt Network When disk space full recording gt video Stop recording SD Card Status SD Card Inserted Schedule x SD Card Record Not Recording gt Emailftp Alarm Save amp Apply SD Card Files gt Speaker Alarm gt NAS Settings SD Card gt scheduling gt admin language English Figure 3 19 SD Card Settings page 32 CS WO6N MAI R PLanex AM gt Information Capacity Used Available Network SD Card Record Files gt Video amp C120130320 1 20130319 Schedule 2 01 20130318 TR 180108 crf a 180609 crf gt speaker Alarm 181110 crf gt NAS Settings 181612 crf 182616 Scheduling 183116 crf 2 183618 crf 184120 crf n 184620 crf English language Englis 185122 Figure 3 20 SD Card information page 7611 MB 7378 MB 233 MB 4 Download Download Download Download Download Download Download Download Download Download Download SD Card Information 18 01 08 18 06 09 18 11 10 18 16 12 18 21 14 18 26 16 18 31 16 18 36 18 18 41 20 18 46 20 18 51 22 33 CS WO6N 3 12 Scheduling The IP camera provides the scheduling function for the motion detection triggered email ftp sending and or the NAS recording with the
20. WO6N 3 14 Date Time The IP CAM can synchronize the date time with the universally available time server for example time windows com through NTP protocol The date time will then be corrected with the time server anytime when the Internet is connected Users can choose the different TimeZone of their areas to display the correct time For some TimeZone areas the Daylight Saving Time could be enabled or disabled When the Daylight Saving Time is enabled the start and stop time of the Daylight Saving Time could be edited The camera has an internal real time clock that can maintain the date time even when the camera is not connected to internet UAIR PLanex MM NTP Date Time Settings gt Information NTP Server time windows com gt Network Time Zone GMT 08 00 Singapore Taiwan Russia gt video Enable Disable gt Schedule Daylight Saving Time Start time First Sunday in January End time First Sunday in January gt Admin Current Time 2013 03 27 20 07 37 gt Admin login System Up Time 0 days 11 hours 7 mins 19 secs gt LED Control Save amp Apply gt Upgrade gt reboot language English X Figure 3 23 System date time settings page 37 CS WO6N 3 15 Admin In this page you can modify the web login account With this account you can login to the IP CAM and do any modifications The default account is admin and Password is password If th
21. al night mode control gt video Settings Mode Day gt Mobile Video Current Status Day gt schedule gt Admin language English Figure 3 14 Night mode control page 25 CS WO6N 3 8 Email ftp alarm The IP Camera provides the Email ftp function you can enable or schedule the Email ftp ability in this page the IP Camera will then send out an email with a jpeg picture attached in the email and or send out the jpeg picture file to a ftp server The related settings are explained below 1 Email FTP trigger choose between PIR schedule and disable If motion is selected it means that when there is a motion detected the system will send out the email and or ftp with the captured video snapshot B If PIR is selected it means that when there is a PIR alarm detected the system will send out the email and or ftp with the captured video snapshot If the PIR alarm is constantly on the IP camera will keep sending out email ftp message every second for up to 30 seconds C If schedule is selected it means that the email ftp alarm detection and triggering will be scheduled by the scheduling in section 3 13 D disable will disable the email ftp alarm 2 Motion sensitivity there are 10 possible choices in this field High means high sensitivity i e the motion detection is triggered by a very small movement in the video image If High is selected and the size
22. alue the video quality could degrade So please key in a value that is lower than your internet bandwidth Select resolution amp frame rate automatically you can let the system select the suitable video resolution and frame rate automatically for you The selection is based on the Internet speed value This is the recommended default setting Resolution there are three choices 160x120 320x240 and 640x480 If you decide to choose the value manually you can choose one of the three values But please be noticed that if the Internet speed is slow low value high resolution 640x480 or frame rate could cause very bad video quality Frame rate the video frame display rate Higher value means faster movement and continuity in the video display Favor Preference choose between Video motion Image quality better quality and best quality When the real bandwidth is not enough for the selected Internet speed the system will need to degrade the video motion or image quality This selection will decide if the user want to maintain the video motion or image quality when the internet speed is not good enough Brightness the brightness of the video lower value means darker display Sharpness the sharpness of the video higher value means sharper video Low light sensitivity The low light sensitivity could be normal high or very high When the low light sensitivity is high the system could see better video clear
23. ance under low light situation but the moving object will not be very clear under this low light environment Under very dark environment set to very high will get better video clearance The default value of this setting is high Video color choose between colored and black amp white Video flip can do normal or flip video display this is needed if the ip camera is hung on the ceiling or wall Outdoor Indoor video for better video display quality modify this setting when taking indoor or outdoor video The default setting is Dutdoor video in most cases this is also ok for indoor usage Under some special cases there could be 22 CS WO6N some strip lines on the video display when the IP camera is taking indoor video In this situation change the setting to Indoor video will solve the problem Please also be noticed that in Indoor video setting the video display of outdoor view is very vague For indoor usage if there is strong sun light into the room please select the Indoor sun light choice 13 Enable disable audio microphone you can enable or disable the audio microphone on the IP CAM If disable there will be no voice on the Touch2See video viewing 14 Enable disable time display on video if enabled the date time of the system will be displayed on the left upper corner of the video When this modification is Save amp Apply ed it works immediately but all
24. bly because there is some network connecting problem Please check the network connection again and follow the instructions on the user manual to set it up again When the IP Cam is connected to the network through wireless connection the video quality is not good how could fix this problem When the IP Cam is connected using wireless network and the video quality is not good it s probably because the distance of the IP Cam is too far away from the wireless AP Access Point or WiFi router or there are too many devices connected to the AP or maybe because the WiFi antenna is not in the best position Please try to figure out which one is the cause of the problem and you can then fix this problem Could adjust the effective focus of the IP Cam The effective focus of the IP Cam is from 30cm to infinity so in almost all circumstances you can see the video clearly There is no need to adjust the effective focus What s the viewing angle of the IP Cam The viewing angle of the IP Cam is about 60 degrees What s the longest distance using the IP Cam to see the video When using the IP Cam to see a long distance object whether it s clear or not depends on the size of the object Usually when your eyes can see something clearly in that distance the IP Cam can also see that object clearly in about the same distance What should do if the password is forgotten and the ID password card is missing The easiest way to solve this proble
25. camera is set to the default video setting 256k bps and there are no other interferences between the IP camera and the AP router the working straight distance is about 100 meters between IP camera and the AP router 3 PIR and motion detection Performance Information The motion detection is based on the video change of the camera any video change including moving objects car human pet door leaves and even light change turn on off light or light change in the morning evening could trigger the detection The sensitivity of the motion detection is based on the size of the moving objects more sensitive means the detection of smaller objects The PIR detection is based on the temperature change on the environment any object with temperature human pet or animal into the 46 CS WO6N detection area will trigger the PIR detection But when the environment temperature is about the same temperature of human body about 37 degree Celsius the PIR detection could fail The PIR detection distance is about 7 meters If the detection purpose is on human intruders the PIR will be the better choice to avoid false alarm 47 CS WO6N Appendix C Trouble shooting 1 A gt gt gt gt DN What s going on when the red led light on the IP camera is flashing When the IP Cam is connected to the Internet and working correctly the red led light will be on constantly If the red led light is flashing it s proba
26. ched IP CAM in the Auto Search list and click the Web Configure to open the login window of the IP CAM Fill in all the WiFi security parameters you have written down The WiFi configuration is complete now Please refer to section 3 4 for more detailed description if needed Second test if the WiFi settings are correct You can now test if the above WiFi settings are correct Click the WiFi test on the WiFi Security settings web page The testing result will be displayed in less than 60 seconds If the test is failed please check the WiFi security parameters and test again CS WO6N Third unplug the Ethernet cable If the WiFi test is successful you can then enable the WiFi connection by unplugging the Ethernet cable from the IP CAM The IP CAM will detect the Ethernet cable unplugged condition and start the WiFi connection After the WiFi is connected the IP CAM will connect to the Internet immediately Notice 1 Please remember that the WiFi connection will use a different IP address you will need to do the Auto Search function in the Touch2See again to find the IP CAM again after the WiFi is connected 2 If you want to switch back to the wired Ethernet connection just plug in the Ethernet cable into the IP CAM again Do not need to disable the WiFi function on the web pages LED Status when the IP Cam connect internet successful Red On Internet Modem Router Fig
27. cording CS WO6N 3 2 Video Display This display page allows you to view the video display and control the Day amp Night movement of the IP camera For the first time use of this display on a computer an activeX component will be automatically downloaded into the browser This could take some time depends on the internet speed The component is downloaded from a public domain so that the computer must be connected to the Internet If you want to modify the video display screen size please refer to section 3 6 for more details 015 051 19 26 23 Information __ _ 2 gt Network Nove gt video Display Video Settings gt Mobile Video gt Night Mode Schedule gt Admin 2 1 2 language English n Figure 3 4 Video ET page CS WO6N 3 3 Network The Network page allows you to modify the network settings of the wired Ethernet The default settings use DHCP to obtain an IP address automatically In most of the home and office network environment there is a DHCP server running In this situation by using this default settings the IP CAM can work immediately in most of the time If the Ethernet cable is unplugged the IP CAM will lose connection But as soon as the Ethernet cable is plugged in again the IP CAM will obtain a new IP address immediately Network Settings For wired etherne
28. e 3 10 for reference If you want to define fixed IP address when using WiFi connection please click the IP address button and key in your preferred IP address After the settings updated and button Save amp Apply clicked do not need to restart the IP CAM to let the WiFi work only need to unplug the Ethernet cable EU gt Information WiFi testing status Network Status under testing gt Wired Network eng flod please check setis gt gt video gt Schedule gt Admin Figure 3 9 WiFi testing page gt Information ESSID Properties gt Network DSL 6740C ull 802 11b g n 72Mbps WPA 7 Wired Network ap pc cccf84 illl 802 11b g n 54Mbps WPA cid ii game 5 802 11b g n 54 NONE gt Advanced pep pci 3CE09C nlll 802 11b g 54Mbps WPA Video PCI Guest ill 802 11 54Mbps WPA schedule ap pc 733fe4 illl 802 11b g n 54Mbps WPA default TR a 802 11b g n 144Mbps NONE planexnser uil 802 11b g n 54Mbps WEP language English Figure 3 10 WiFi scan page 20 CS WO6N Advanced Network In some special situation your network environment only provides PPPoE connection ADSL service there is no NAT router available You will then need to set the PPPoE settings in the Advanced Network page Only the PPPoE username and password are needed to let PPPoE work After the Save amp Apply button is pressed the PPPoE function will work
29. e connected to the home office network through the 802 11 n wireless connection If the router or AP has WPS button then there are only three simple steps that you need to do to have the wireless connection 1 Unplug the Ethernet cable from the camera 2 Click the WPS button on the router And then click the WPS button on the camera within one minute 3 The yellow blue red led on the camera will be chasing When the chasing stops and blue led is on within one minute the wireless connection is established 2 4 Wireless connection if WPS not supported on router AP The IP CAM can also be connected to the home office network through the 802 11 n wireless connection There are only three things that you need to do to have the wireless connection 1 Setthe WiFi security settings on the web configuration page 2 Test if the WiFi settings are correct 3 Unplug the Ethernet cable First set the WiFi security settings on the web configuration page Make sure there is a WiFi router or AP on your home or office network Write down the WiFi security parameters used in this WiFi AP router including the SSID security mode encryption protocols and the key values The supported WiFi security mode of the IP CAM is WEP 64 bits and 128 bits and WPA PSK TKIP and AES In most of the home office WiFi environment this is quite enough The easiest way to set the WiFi settings on the IP CAM is through Touch2See software Right click the sear
30. e login account is forgotten you can reset the IP CAM to the factory default settings by following the steps in section 3 19 and login with the admin account Please be noticed that this account is different from the video play password in the Video settings page gt Information Web access port gt Network Username gt Video Password schedule Password confirm gt Admin Admin login gt LED Control Date Time gt Upgrade gt reboot language English Figure 3 24 Admin settings page Web Access amp Password Settings 80 admin Save amp Apply 38 CS WO6N 3 16 Upgrade If there is some new firmware available from the supplier of this IP CAM you can upgrade the firmware on this page Please ask for the correct information about FTP server username password account and firmware filename from your supplier and then do this upgrade A status message about the percentage done in the upgrade procedure is displayed Please be noticed that during the upgrade procedure do not power off the IP CAM After the upgrade procedure is finished the system will restart automatically You can upgrade from the ftp server or from the local file in your computer During this upgrade procedure do not try to modify other settings or view the video PLanex COMM Firmware upgrade 2 Information Upgrade from FTP server Upgrade from local file gt Network F
31. ed according to the settings of scheduling in section 3 13 D Disable disable the speaker alarm 2 Alarm loop times this is the number of the loop times of the speaker alarm hR Speaker Alarm Settings gt Information Speaker Alarm Trigger Motion PIR Schedule Disable gt Network Alarm loop times 1v gt video Save amp Apply Alarm Test gt Schedule gt Emailittp Alarm Speaker Alarm gt NAS Settings gt SD Card gt Scheduling gt Admin language English X Figure 3 17 Speaker Alarm Settings page 29 CS WO6N 3 10 NAS settings The IP Camera provides the recording of the video files into a standard NAS Network Access Storage device The IP camera connects to the NAS device using the standard LMX_NS CIFS SSN protocols that are the same as the Microsoft Windows network neighborhood protocols This makes the IP camera easily record the video files to all the standard NAS devices in the market Since there are a lot of different choices including prices and scales users can decide by themselves which is best for their needs By using this function the standard NAS device is becoming a NVR Network Video Recorder device Notice when the IP camera is doing NAS recording this is counted as one video user Please refer to appendix B about allowed maximum video users 1 If the Always Recording is selected the system will start to record to the NAS
32. er Alarm Spk alarm schedule not enabled Video INAS Record NAS schedule not enabled schedule JSD CardRecord 580 Card schedule not enabled gt Emailiftp Alarm Every week Osm Mon OTe Wed Tm Fri Sat gt Speaker Alarm Every day During time 00 Y 00 00 00 gt NAS Settings or 2013 03 27 20 05 gt sp cara gee Endtime 2013 03 27 20 00 i Admin language English Figure 3 21 Schedule management page 35 CS WO6N 3 13 Led Display Control The IP CAM provides the Led Display Control function you can enable or disable the led display indication on the front panel of the IP cam device The related settings are explained below 1 Normal led display select this to enable the status led and ethernet led display 2 Turn off led display always select this to disable the status led and ethernet led display 3 Turn off led display after network connected select this then the led will display when the Internet connection has some problem the led display will be off when the Internet connection is successful LED Control Normal led display Tum off led display always gt video Tum off led display after network connected Schedule gt admin gt information gt Network gt Admin login LED Control gt Date Time gt Upgrade reboot language English Figure 3 22 Led Control settings page 36 CS
33. et higher resolution and higher frame rate This is fine when you are viewing the video locally in the same network But when you want to see the video remotely through the Internet you need to know the Internet speed bandwidth connected to your home network If the Internet speed setting of your IP camera is very large but your real Internet speed bandwidth is relatively low the video quality could be very bad In some worst case the video display could be disconnected In order to have the best video quality you better have broadband service from your ISP and set the Internet speed of the IP camera a little lower than the real Internet speed provided by your ISP Also need to notice that when multiple users are displaying the videos from the same IP camera at the same time the video bandwidth times number of users will be needed for the Internet speed 2 WiFi Performance Information The WiFi performance is dependent on the distance between the IP camera and the AP Access Point router and dependent on the number of devices connected to the AP router Also need to consider that if there are any barriers like wall or floor between the IP camera and the AP router IF there are some open space between the IP camera and the AP router you also need to know that the performance will be interfered in rainy day The antenna gain and it s direction in the AP router will also affect the WiFi performance In general case when the IP
34. fices and residences The IP Camera is a perfect replacement of the alarm system and CS WO6N baby monitor in your house and shop The differences It s very easy to see the video of the Day amp Night IP Camera you only need to key in the ID Password of the IP CAM any where in the world you do not need to remember the IP address or domain name or DDNS name or port number And you do not need to modify the settings like port mapping fixed IP DDNS virtual server of the NAT router devices it s just a plug amp play usage CS WO6N 2 Hardware description and quick installation usage The IP CAM is designed to be very easy to install and use First let s see the major components of the IP CAM products 2 1 Major hardware components The major components on the front panel of the IP CAM products are the built in microphone lens and LEDs 1 Microphone for receiving the audio voice Effective distance is about 5 meters 2 Lens the lens is inside the camera body and the focus of the lens is fixed you do not need to spend time to adjust the focus the effective focus range is from 30cm to infinity There are two lens for day and night usage separately 3 Status indication LED red this LED is to indicate the Internet connection status When the Internet connection is connected the LED will be constant red light If there is any Internet connection problem the LED will be blinking red light 4 Ethernet indication LE
35. home NAT router device or an Ethernet switch if in the office as shown in Figure 2 4 Since the default settings of the IP CAM use DHCP function and very often there is a DHCP server on most of the Home office network the IP CAM should be connected to the Internet immediately The Internet status LED is constant red light to indicate this good connection status If the LED is blinking please refer to section 3 3 3 5 to try other network settings CS WO6N Figure 2 4 Connect Ethernet cable to a switch router Second Install the Touch2See software on the notebook PC Please download Touch2See from Web site and install it on your notebook or personal computer must be running Microsoft Windows OS Windows 7 http Avww planex com tw FileHandler ashx id 1248 Windows XP Vista http www planex com tw FileHandler ashx id 1250 Execute the program Touch2Seelnstaller xxx exe on the disk The program will pop up some windows about the installation options please press the next button to proceed with the installation After the installation is complete there will be a Touch2See icon on the desktop of your computer screen please execute this icon The Touch2See program will run immediately Third Use Touch2See program to see the video If the computer and IP CAM is connected to the same network the IP CAM ID will be displayed in the Auto Search list You can double click the Auto Search to search all the connected
36. iew video by the camera ID password The push notification is supported so that you will get the notification from your iPhone iPad and Android once there is any events detected through the PIR body sensor or sound detector on the camera even when your mobile is on sleep mode The SD card recording is supported and you could playback the recorded video on your iPhone iPad and Android You could also do the SD card recording only when there is PIR or sound detection to save the SD card storage size The PIR and sound detected recording has a 5 seconds pre recording so that you will always catch the critical moment For day amp night usage there are two video sensors lens on the camera one for day and one for night The day lens and night lens focus are separately tuned for day light and Infra Red light for best video quality No ICR no mechanical problem Two way audio is supported You can monitor the synchronized video audio and talk to or warn the people around the camera from your iPhone iPad and Android once you got the push notification The speaker jack is supported so that you could connect any high power speaker to the camera for your needs The WPS WiFi Protected Setup is supported You could set up the WiFi connection of the camera with the router by clicking the WPS button on the camera and on the router at the same time No more complicated WiFi configuration The IP Camera is ideal for securing small businesses home of
37. m is to reset the IP Cam to the factory default Please stick on the reset button on the rear panel of the IP Cam for more than 4 seconds and release it The IP Cam will then restart to the factory default The default administrator account is admin administrator password is password The default video play password is 4 You can adjust these account and passwords by using the browser to login into the IP Cam and do the needed modifications What should I do if not hear the audio sound from the IP Cam There is a microphone inside the IP Cam If you can see the video from the accompanied Touch2See software but can not hear the audio sound please check the followings 1 Check if the speaker of the computer is turned on you can try to play an audio file on the computer to verify this 2 Check if the microphone on the IP Cam is enabled Please login into the web configuration page of the IP Cam or open the video settings from Touch2See select the video settings click the Enable audio microphone choice can see the video a remote place but the video quality is not good and sometimes the video will disconnect and then the video will reconnect again by itself 48 CS WO6N A It s probably because the internet bandwidth internet speed is not big enough Please try to apply for a better internet connection from your Internet Service Provider or decrease the bandwidth settings
38. nguage English Figure 3 7 WiFi security disabled page In order to use the wireless network you need to fill in the following fields 1 SSID this is the ID of the wireless router or AP of your wireless network environment must be set correctly 2 Security mode this is the security mode used in the wireless router or AP Need to choose one of the three modes None WEP and WPA PSK WEP Wireless Encryption Protocol WPA WPA2 WiFi Protected Access PSK Pre Shared Key TKIP Temporal Key Integrity Protocol AES Advanced Encryption Standard 3 WEP mode when the WEP mode is chosen you need also choose between 64 bit 5 char 64 bit 10 hex 128 bit 13 char and 128 bit 26 hex encryption mode and then fill the WEP key correctly 4 WPA PSK mode when the WPA PSK mode is chosen you need also choose between TKIP and AES encryption mode and then fill the WPA PSK key correctly WPA2 PSK is also supported But WPA Enterprise or WPA2 Enterprise is not supported All the fields in this page must be filled correctly with the same settings the CS WO6N wireless router or AP using You can click the WiFi test button to check if the IP CAM can connect to the wireless network for these settings You will need to unplug the Ethernet cable to enable the wireless connection after the WiFi test is successful You can click the WiFi scan button to scan for all the available access points nearby See figur
39. omatic exposure control automatic white balance automatic gain control automatic brightness control PIR sensor Effective distance 7 meters Light sensitivity 0 2 Lux IR LED off O Lux with 10 meters IR LED on Automatically turn on the IR LED on low light environment Lens 3 2 mm F2 0 viewing angle 60 35 fixed iris focus range 30 cm to infinity Day and night separate lens Buttons One reset button to factory default settings One WPS button for automatic WiFi setup Indicators One LED for Internet connection status indication One LED for Ethernet connection indication One LED for SD card recording indication Video compression H 264 baseline profile level 3 1 Video streaming Separate frame rate resolution bandwidth settings for PC and mobile Video settings Resolution VGA 640x480 QVGA 320x240 QQVGA 160x120 43 CS WO6N Bandwidth 64k 128k 256k 512k 768k 1M 1 2M 1 5M bps Frame rate 1 5 10 15 20 25 30 fps Audio Built in microphone for audio monitoring Speaker jack for external speaker Audio compression G 711 Security Web management username password protection Video display ID password protection WiFi WEP and WPA WPA2 security mode Installation management and maintenance Plug amp play by ID password Video management software Touch2See for video access and multi camera management Firmware upgrades via FTP
40. rname password this is the username password to login into the FTP server so this triggered jpeg file will be allowed to reach this FTP server 9 Remote folder the jpeg file will be put under this folder of the FTP server When this modification is Save amp Apply ed it works immediately but all the connected video viewing users will be disconnected The default setting is Disable Email FTP Alarm Settings gt Information Email FTP Trigger Motion PIR Schedule Disable gt Network Motion sensitivity video Trigger Interval seconds 1 600 gt schedule Send Email message Email ftp Alarm ETTAM 22 gt speaker Alarm gt NAS Settings Email recipient 2 gt sp card Email recipient 3 gt scheduling eee gt Admin Username Password Remote folder Figure 3 15 Email FTP Alarm page For the email message to work a SMTP server is required Click the advanced button will display the SMTP server settings page A default SMTP server is provided so that the user does not need to use a specific SMTP server But any way the user could also specify his own SMTP server 1 SMTP server this is the SMTP server that will help to transfer the email message This server is irrelevant to the Email recipient address 2 SMTP username password this is the account to use the SMTP server to transfer the email message The SMTP server and username password account are only for transfer the email
41. t Obtain an IP address automatically gt Information gt Network O Use the following IP address ETITTTEM UG Wired Network wiri Security Subnet mask gt Advanced Default gateway gt video Obtain DNS server address automatically Use the following DNS server address gt Schedule Preferred DNS server gt Admin Alternate DNS server language English Save amp Apply Figure 3 5 Network settings page for DHCP function If the network environment does not support DHCP function you will need to set the network settings of the IP CAM manually Please fill in all the fields including IP address Subnet mask Default gateway and DNS server to let the network work All these settings must be correct for your network environment otherwise the IP CAM can not work The default setting is Obtain an IP address automatically CS WO6N 3 4 WiFi security You can use the wireless connection to connect the IP CAM to the network If your network environment has a 802 11 b g n router or AP running you can click the Enable WiFi function button to enable the wireless Enable WiFi function Disable WiFi function gt Information gt Network SSID gt Wired Network Security mode None WEP WPA 2 PSK WPA personal WEP Encryption 64 bits 10 hex digits gt Advanced WEP Key video WPA Encryption TKIP gt Schedule WPA PSK Key gt Admin Save amp Apply WiFi Scan la
42. the connected video viewing users will be disconnected 1 COMM gt Information IP GAMI O O gt Network Password play video video Internet speed 512Kbps gt Display Adjust resolution amp frame rate automatically O Use the following values gt Mobile Video Resolution 640x480 VGA gt Night Mode Frame rate 10fps gt Schedule Favor Preference Image Quality S Brightness 5 medium Sharpness 3 X language English Low light sensitivity high Video color colored Video Flip Normal Outdoor video Indoor video Indoor Sun light 60Hz light freq 50Hz light freq Enable audio microphone Disable audio microphone Enable time display on video O Disable time display on video Figure 3 12 Video settings page 23 CS WO6N 3 6 Mobile Video settings The IP CAM is able to be viewed from a 3G mobile phone please download Touch2See software from App Store for iPhone iPad and Touch2See from Android Market for Android Mobiles and pads The video frame rate resolution and bandwidth for 3G mobile access could be set independently from the video settings for Touch2See access The maximum allowed resolution is 640x480 and maximum allowed bandwidth is 512 kbps 1 PLanex Mobile Video Settings gt Information mobile bandwidth 512Kbps Network Select resolution amp frame rate automatically gt video Use the follo
43. upported for this scan function NAS Info display the NAS storage capacity and available disk space Configure NAS web click this to connect to the web configuration page of the NAS device Need to key in the login username password of the NAS device Access NAS files on the Microsoft Windows platform click this to access the 30 CS WO6N files on the NAS devices In the Microsoft Windows environment you can access to the NAS device by keying the URL address WNAS name shared folder name or NAS IP address shared folder name the windows Internet Explorer and then key in the NAS access account and NAS access password to the prompted login window The video files are recorded under the subfolder IPCamRecordFiles Recording ID ID where ID is the ID of this IP camera All the recorded files are with the name of hhmmss crf format where hh is the hour mm is the minute ss is the second of the starting time of the recording video The files are segmented every five minutes Users can use the free bundled Playback software to play back the video files Hx PL NEX COMM NAS Storage Settings 2 Always Recording Schedule Recording 9 Disable Recording Information Network Keep recorded video for days Circular recording J video Circular i If free disk less than GB recording gt schedule Stop recording Email ftp Alarm Use NAS IP address
44. ure 2 9 Unplug the Ethernet cable to enable the WiFi function 2 5 Push notification The IP CAM supports push notification when using the iPhone iPad or Android devices So that when there is alarm from PIR motion detection or sound detection your mobile device will receive alarm notification You can immediately playback the recorded video if SD card inserted or do a live view Please download the Touch2See app from App Store for iPhone Please download the Touch2See app from App Store for iPad Please download the Touch2See app from Android Market for Android devices To enable the push notification go to the settings page of the specific camera choose alarm notification key in the login account default is admin CS WO6N password and enable the alarm condition PIR motion detection or sound detection you want That s all The mobile device will receive push notification immediately when the alarm is triggered If the SD card is inserted the camera will start SD card recording when the alarm condition is detected And the recording will include 5 seconds of pre recording CS WO6N 3 Web configurations You can login into the web configuration page by directly key in the IP address of the IP CAM or right click the searched IP CAM in the Auto Search list of the Touch2See software and click the Web Configure to open the login window of the IP CAM Touch 2 See v313 2013 03 27 18 34
45. wing values gt Display Resolution 640x480 VGA Video Settings Frame rate 40fps Enable audio Disable audio gt Night Mode Save amp Apply gt schedule gt Admin language English Y Figure 3 13 Mobile video settings page 24 CS WO6N 3 7 Night mode control The IP Cam is able to work both in day time and night time There is an IR LED that can let the IP camera see the objects in the night time This night mode control page is to control when the time the IR LED will be on There are three ways to control the night mode IR LED 1 Automatic day and night mode switch the IP cam will automatically turn on the IR LED when the night time is arrived or the environment is becoming dark There is a light sensor on the IP cam that is doing this light detection 2 Scheduled time of night mode the IP Cam can also be scheduled to turn on the IR LED in a time range of each day 3 Manual night mode control the IP Cam can be manually forced to night mode IR LED on or day mode IR LED off In order to get better video color display during day time and night time there are two video sensors and two lens on the IP Cam for day and night separately This make sure the video color quality is excellent compared to other IP camera Night Mode Control Automatic day and night mode switch Information Network Scheduled time of night mode Video During time 22 10 6 10 Display Manu
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