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pdQ™ Basics Handbook

1. 80 pdQ Basics Handbook Adding Details to Preferences Adding Details to Preferences If you are using a predefined service template you will probably only need to enter your user name and telephone number If you are creating a new Service Template you will need to provide additional information Selecting a Connection Type There are different protocols for connecting to the Internet Protocols are the rules for managing and transferring data To select a Connection type 1 On the Network Preferences screen tap Details Details Connection type w PPP Idle timeout w Power Off Query DNS amp IP Address M Automatic 2 Tap the Connection type pick list and select one of the following PPP Point to Point Protocol SLIP Serial Line Internet Protocol CSLIP Compressed Serial Line Internet Protocol Your ISP or System Administrator can provide the correct connection type If you are not sure try PPP Selecting Idle Timeout Idle Timeout sets how long the pdQ smartphone waits before dropping the connection with your ISP or dial in server after an application closes To set the Idle Timeout Tap the Idle Timeout pick list and select one of the following Immediate The pdQ smartphone drops the connection immediately when you switch to another application 1 2 or3 The pdQ smartphone waits one two or three minutes for you minutes to open another application before it drops the connection Power Off The PPP or S
2. Chapter 2 Setting Up Your pdQ Smartphone 15 auoudwews opd sno dn Buinjes Setting Phone Preferences 4 Tap the w beside Keypress Backlight Select Off 7 seconds 15 seconds or 30 seconds to set the length of time the backlight stays on after the last keypress If you want the pdQ smartphone to enter the correct area code automatically when you travel from place to place put a check mark in the Auto Area Code check box To enable one touch dialing put a check mark in the One touch Dialing check box When one touch dialing is turned on you can call the first nine entries in your Speed Dial list simply by pressing the correct digit 1 9 and waiting six seconds To automatically add 1 in front of long distance phone numbers put a check mark in the Add 1 for long distance check box Setting the Time Zone When it is turned on your pdQ smartphone reads the correct time over the air and sets the Palm applications to use this time Therefore you don t have to set the time but you do have to enter the time zone 1 2 16 From the Phone Preferences screen tap to open the Phone Preferences menus From the Service menu tap Time Settings Time Zone Settings Select Time Zone w GMT 08 00 Pacific Time Monitor Daylight Savings M Synchronize PDA time to air time M Show Time Zone with Time Tap the Select Time Zone pick list and select the appropriate time zone Selecting the time zone
3. Tap here Set Date Set Time BEE En Auto off after w 2 minutes System Sound w Medium Alarm Sound w Medium Game Sound w Medium Beam Receive w On 2 If you want to set the time manually tap the Set Time box Tap w or in the Set Time dialog to change the hour Tap the first minute box Tap the arrows to change the minute Tap the second minute box Tap the arrows to change the number as necessary c Tap AM or PM Tap OK Note Remember that you do not need to set this time unless you have g removed the check mark from the Synchronize PDA time to air time check box Chapter 2 Setting Up Your pdQ Smartphone 17 uoydyews opd sno dn Bum s Network Settings 3 If the date is not correct tap the Set Date box to open the calendar Set Date Tap to select the year Tap to select the month Tap to select the date 26 27 28 29 30 Tap d or P to select the year Tap the month then the date The pdQ smartphone returns to the General Preferences screen automatically Tap the Auto off after pick list and select 1 2 or 3 minutes To save battery power the screen blanks out sleeps after a few minutes of non use You can set this time period to 1 2 or 3 minutes To wake up the pdQ smartphone just press the Wake Up button with the stylus The Wake Up button is the very small button immediately below the To Do button See page 6 You can also wake up
4. Use your wireless phone to help others in emergencies If you see an auto accident crime in progress or other serious emergency where lives are in danger call 9 1 1 or other local emergency number as you would want others to do for you pdQ Basics Handbook Chapter 8 Setting Network Preferences Your pdQ smartphone is capable of connecting wirelessly to network services for e mail and Internet access To make these connections your service provider must offer data coverage in your area Note that data coverage is not the same as voice coverage but both are offered by your wireless service provider In most cases if you have purchased data coverage all of the network settings have already been entered for you by your service provider This chapter is included in case you need to alter any of these settings In this Chapter About Network Preferences page 76 Entering Network Preferences page 77 Adding Details to Preferences page 81 Creating a Login Script page 83 About Network Preferences About Network Preferences Network Preferences identify your Internet Service Providers ISPs or dial in remote access servers You can establish any of the following types of connections m PPP Point to Point Protocol m SLIP Serial Line Internet Protocol m CSLIP Compressed Serial Line Internet Protocol The correct network preferences must be set up before you can use the pdQmail or pdQbrowser applications In m
5. Buljooysajqnoly Troubleshooting Tips Troubleshooting Tips Installation Do not place the pdQ smartphone in the cradle while installing Palm Desktop software If the pdQ smartphone is in the cradle the installation program may incorrectly detect that a modem is attached to one of your serial ports HotSync Operations The HotSync operation fails to start a Make sure your computer is turned on and that it does not shut down automatically as part of an energy saving feature Check the cable between the cradle and the computer serial port Make sure you selected the correct serial port on the Local tab in the Setup dialog Select the port where you connected the cradle Make sure you are not running another program such as America Online CompuServe or WinFax that uses the same serial port Verify that HotSync Manager is running If it is running exit and restart it Make sure you selected Local from the HotSync Manager menu or the Palm Desktop menu The HotSync operation does not run to completion a a a Do not turn the phone on or off during a HotSync operation If you have problems using the As Fast As Possible option or a specific speed select a lower baud rate setting on the Local tab in the Setup dialog Read the HotSync Log for the user account for which you are synchronizing the pdQ smartphone and computer have broken my pdQ smartphone Is there any way to save the data a Even if yo
6. an application by closing and then opening the keypad flip Set the sound levels for System Sounds Alarm Sounds and Game Sounds If you prefer you can turn these sounds off completely Notice that when you turn off the System Sounds you also turn off the chime tones associated with the HotSync operation Tap the Beam Receive pick list and select On or Off Your pdQ smartphone is delivered with the beam feature turned off to conserve battery power Select On if you want to receive information from other pdQ smartphones or Palm connected organizers For details see Beaming Information to Other pdQ Smartphones on page 51 Network Settings 18 Your pdQ smartphone is capable of connecting wirelessly to network services for e mail and Internet access To make these connections your service provider must offer digital data coverage in your area In most cases if you have purchased data coverage your pdQ smartphone has already been configured for network services The network settings have been entered for you by your service provider If your pdQ smartphone is not correctly configured contact your service provider For details about network settings see Chapter 8 Setting Network Preferences pdQ Basics Handbook Deciding What E mail Application to Use Deciding What E mail Application to Use Your pdQ smartphone is delivered with two e mail programs the Palm Mail and pdQmail applications Use the followi
7. Name to produce the script y w Send User ID w Send CR w Wait For Password Send Password w End 2 Tap the w beside End to open the Command list 3 Tap the command you want from the Command list If the command requires additional information a line appears to the right where you can enter the information The following commands are available Wait For Send Send CR Send User ID Send Password Delay Get IP Prompt End Tells the pdQ smartphone to wait for specific characters from the server before executing the next command Transmits specific characters to the server Transmits a carriage return or LF line feed to the server Transmits the User ID information entered in the User ID line of the Network Preferences screen Transmits the Password from the Password line of the Network Preferences screen If you did not enter a password there this command prompts you to enter one The Password command is usually followed by a Send CR command Tells the pdQ smartphone to wait a specific number of seconds before executing the next command in the login script Reads an IP address and uses it as the IP address for the pdQ smartphone This command is used with SLIP connections Opens a dialog and prompts you to enter text for example a password or a security code Identifies the last line in the login script 4 Repeat steps 2 and 3 until the login script is complete 5 Tap OK pdQ Basic
8. Palm Computing Inc 3Com Corporation or its subsidiaries Microsoft Windows Windows NT and other Microsoft products referenced herein are either trademarks or registered trademarks of Microsoft Corporation Other product and brand names may be trademarks or registered trademarks of their respective owners Copyright O 1999 QUALCOMM Incorporated All rights reserved Portions of this document are Copyright O 1998 3Com Corporation or its subsidiaries Reprinted with permission Printed in the United States of America 80 68788 1 Rev A Contents Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5 Chapter 6 Contents Introducing the pdQ Smartphone 0 000eeeees 1 Introducing the pdQ Smartphone 0 0 00 e eee eee 2 Features with the Keypad Closed 6 66 6 c cece ees 4 Features with the Keypad OpeN oooocccccccccccccccccccccc cc 6 If You Are Already Using a Palm Device n nannan nnana 9 Accessories for Your pdQ Smartphone 2 0 0 6 6 6 cece eee gt 9 The pdQ Smartphone Documents 000000 e eee eee 9 Setting Up Your pdQ Smartphone 200005 11 Getting Started oc ities ese s s arrasa ate ERE ee eee ERS eS 12 Setting Phone Preferences unsuruna sunsn rrn e eee eee 15 Network Settings soene cosa sra nE GS asi w HOT ea ROE 18 Deciding What E mail Application to Use o ooooooooooooo o 19 Synchronizing the pdQ Smartphone with a Compu
9. You make capital letters with the same stroke shapes as the basic alphabet characters To make capital letters you must first shift to caps just as you press the Shift key on a keyboard and then write the character strokes When you start a new entry for example a new memo or a new Address Book entry Graffiti automatically capitalizes the first letter To make the first letter of a word a capital letter Y Write the Caps Shift stroke When Caps Shift is active an arrow appears in the lower right corner of the screen Caps Shiftis only active t for the first character Chapter 4 Working with Organizer Features 41 s n e J9ZIUEBIO YUM BUIIOM Entering Information To enter only capital letters Caps Lock DP Write the Caps Lock stroke When Caps Lock is active an underlined arrow appears in the lower right corner of the screen To return to H lowercase make the Caps Shift stroke again Writing Numbers with Graffiti Writing numbers with Graffiti is similar to writing the letters of the alphabet except that you make the character strokes on the right side of the Graffiti writing area Number Strokes Number Strokes 0 OO 5 155 1 6 E 2 ES 7 N d 8 133 4 L 9 g Writing Punctuation Marks with Graffiti Graffiti can create any punctuation mark you can enter from a keyboard All punctuation marks begin with a single tap on the Graffiti writing are
10. achieve 100 accuracy Chapter 4 Working with Organizer Features 39 sainjyee4 J9ZIUEBIO YUM BUMIOM Entering Information m The heavy dot on each shape shows where to begin the stroke Certain characters have similar shapes but different beginning and end points Always begin the stroke at the heavy dot m Most characters require only a single stroke When you lift the stylus the pdQ smartphone recognizes and displays the text character immediately m The Graffiti writing area is divided into two parts one for writing letters and one for writing numbers The small marks at the top and bottom of the Graffiti writing area indicate the two areas Write letters here Write numbers here A l 2 24 Y Q a Division mark To write letters of the alphabet with Graffiti 1 Tap the screen where you want your text to go 2 Use the table on page 41 to find the stroke shape for the letter you want to write For example the stroke below creates the letter n Lift the stylus here Start the stroke at N the heavy dot You use the same shapes to create both upper and lowercase letters 3 Position the stylus on the left side of the Graffiti writing area 4 Start at the heavy dot Draw the shape as it appears in the table Don t try to draw the dot itself The dot is there to show the starting point of the stroke 5 Lift the stylus from the screen at the end of the stroke shape W
11. and file them in the new category as appropriate Renaming Categories You can change the name of any existing category To change the name of an Address Book category 1 Tap the pick list in the upper right corner of the screen Tap Edit Categories Chapter 4 Working with Organizer Features 49 sainjee4 J9ZIUEB IO YUM BUIJIOM Attaching Notes Edit Categories Li Edit Categories Enter a new category name 2 Tap the category you want to rename Tap Rename 3 Enter the new name you want to assign to the category Tap OK 4 Tap OK The new name appears in the pick list Note You can merge two or more categories by assigning them the same name For example if you change the name of the g Personal category to Business all entries formerly in the Personal category appear in the Business category Attaching Notes You can attach notes to entries in most applications except the Memo Pad A note is anything you want to write For example if you have entered an appointment in the Date Book you could attach a note with directions to the location A note can be several thousand characters in length To attach a note to an entry 1 Display the entry where you want to add a note Tap Details 2 3 Tap Note Write the text you want to appear in the note 4 Tap Done to close the note and return to the application screen Note icon Notice that P appears at the right side of any item wi
12. and receiving information over communication channels The name that pdQmail automatically adds to an unqualified name addressed in messages An unqualified name is a name that doesn t have an sign followed by a domain name The default domain can be used to save time if you need to address large numbers of messages to users in the same domain you work in A temporary box or window of information that prompts you to enter and or select information that is necessary for a task to continue Domain Name System a mechanism on the Internet for translating the domain names of host computers server company com for example into IP addresses The address of a network connection written as a sequence of words separated by dots such as server business org 85 Aiessoj5 Glossary DTMF e mail extension field handset hard reset host name HTML HTTP IAP idle timeout incoming server Internet intranet IP Address ISP mail host MAPI 86 Dual Tone Multi Frequency a method of using tones to communicate commands and responses to and from a master controlling unit These are the tones you hear when you dial a telephone Electronic mail a store and forward service for text and graphical messages from one computer to another The information is stored for you until you log into the system to retrieve the messages Part of a file name or URL An extension begins with a period and usually has three c
13. application when the phone rings you can answer the call with confidence The pdQ smartphone stores your work for you automatically When the Phone Is Turned Off m You can use all the organizer features m You cannot send or receive calls send or receive e mail or search the Web When the Keypad Is Closed m If the phone is on the contrast icon is active but the other icons on the SideStrip are not active See page 6 Chapter 1 Introducing the pdQ Smartphone 3 auoudwews opd oy Bursnpo juj Features with the Keypad Closed Features with the Keypad Closed Smart Keys Open the menu shown on the screen above the key pdQalert Read your pdQalert messages On the Keypad Status light If the phone is turned on Green Home service Orange Roam service Red pdQalert message If the screen is blank in battery save mode Green Power on Red Power on and keyguard activated Display Indicators HISE Digital service Home service area Roaming area Call in progress No service New pdQalert message Signal strength Five beams indicate the strongest signal Battery charge level Microphone or Send a call and Scroll through menus and screens Read your pdQalert Look up your phone messages number and information about the smartphone END Disconnect a call CLR Erase characters one character or line at a time to Enter a phone nu
14. consider increasing the cache limit Increasing the cache size tells the application to use as much memory as it can Q If your pdQ smartphone often runs low on memory set the cache limit lower than 300K Consider eliminating or reducing other things that use up memory for example keeping large amounts of e mail Resetting the pdQ Smartphone 62 Under normal circumstances you may never have to reset the pdQ smartphone However on rare occasions the pdQ smartphone may hang no longer respond to buttons or taps with the keypad either open or closed In this case you need to perform a reset to get your pdQ smartphone running again There are two types of resets a soft reset and a hard reset Both are done with the keypad flipped open pdQ Basics Handbook Resetting the pdQ Smartphone To perform a soft reset A soft reset tells the pdQ smartphone to stop what it s doing and start over again All records and entries are retained After a soft reset the pdQ smartphone logo screen appears followed by the message Initializing pdQ Then the General Preferences screen appears where the date and time are set 1 Flip open the keypad On the back of the pdQ smartphone locate the two small holes immediately above the battery clip Locate the two small holes Use the left one to reset 2 Insert the end of a paper clip in the left hole When you remove the paper clip the phone resets without deleting any data Not
15. disabling 80 calling from Address Book 7 25 26 from Call History 26 from Dialer 24 from keypad 24 from Speed Dial 5 24 Index most recently dialed number 27 with keypad closed 5 calling cards 80 capital letters 41 care of pdQ smartphone 70 categories beaming 51 choosing 48 creating new 49 merging 50 renaming 49 using in lists 48 viewing by 48 changing categories 49 from one application to another 36 ringer sounds 31 charging battery 13 check box 44 CLR key 4 30 communications port 13 conference calls 28 connecting to Internet 28 Copy 46 cradle connecting 12 Cut 46 D data beaming 51 Daylight Savings Time 16 deleting applications 60 Palm Desktop 60 Dialer using 24 dialing Address Book 25 Call History 26 conference call 28 Dialer 24 keypad 24 one touch 16 redial 27 Speed Dial 24 digital service 4 Digitizer 14 DNS defining 82 query DNS 82 documents 9 Domain Naming System 82 driving safety 73 74 89 xapul Index E Edit menu 46 e mail connecting to ISP 28 deciding what application to use 19 END key 4 ending calls 30 entering text Graffiti tips 40 on screen keyboard 38 entries assigning to categories 48 attaching notes 50 beaming 51 marking as private 51 explosive areas 73 F Find and Dial 53 Find command 52 finding Find and Dial 53 phone numbers 54 searching Address Book 26 text 52 fonts choo
16. displaying by category 48 marking as private 51 redialing most recently called number 27 refreshing screen 6 removing applications 60 battery 71 Palm Desktop 60 reset button 63 resetting pdQ smartphone 63 72 RF energy exposure 72 medical devices safety 72 unsafe areas 73 ringer adjusting 31 34 roam service 4 S safety driving guidelines 74 medical devices 72 pacemaker 72 RF energy 72 unsafe areas 73 screen calibrating 14 script login 83 searching Address Book with keypad closed 26 Find 52 Find and Dial 53 Phone Lookup 54 secondary DNS 82 91 xapul Index security forgotten password 67 password 78 private entries 51 security options 34 Select All 46 SEND key 4 sending data 51 serial port 13 service indicators 4 setting font style 47 time zone 16 setup checklist 12 shortcuts Graffiti 44 menus 46 SideStrip icons 6 signal strength 4 silentmode 31 34 Smart Keys location 4 soft reset 63 72 sounds setting 17 Speed Dial with keypad closed 5 24 with keypad open 25 status light 4 stylus 3 support 68 symbol shift 43 symbols Graffiti 43 on screen keyboard 38 Synchronize PDA time to air time 16 synchronizing see HotSync system requirements 20 T technical support 68 text entry accented characters 43 capital letters 41 choosing font style 47 Graffiti shortcuts 44 Graffiti tips 40 numbers 42 on screen keyboard 38 punctuation
17. outlet d Turn on the computer 2 If you are not planning to synchronize data just plug the power cable from the cradle into a power outlet Installing and Charging the Battery The battery in a new pdQ smartphone is delivered partially charged Before first use you must install the battery place the pdQ smartphone in the cradle and fully charge the battery To install the battery 1 Hold the pdQ smartphone so the keypad faces away from you 2 Put the base of the battery into the base of the battery slot 3 Rotate the battery gently until it snaps into place Note In addition to the main battery you just installed the pdQ g smartphone has an internal backup battery During shipment this backup battery may have become discharged If so the pdQ smartphone will not power up immediately after you install the main battery Just put the phone in the cradle as explained in the next section the backup battery will recharge in five to ten minutes Chapter 2 Setting Up Your pdQ Smartphone 13 uoydyews opd sno dn Bum s Getting Started To charge the batteries Both of the batteries the main battery you just installed and the internal backup battery are recharged when the pdQ smartphone is in the cradle Slide the pdQ smartphone into its cradle bottom first over the data connectors You ll hear a click when it is correctly inserted Charge indicator light Charge Indicator Flashing red The pdQ sm
18. shifting ae You must write these non English characters in the left side a of the Graffiti writing area Navigation Strokes In addition to character symbols Graffiti includes special strokes that you can use to navigate within text or fields in applications Command Stroke Move cursor right m Move cursor left Ea Previous field Address Book only Next Field Address Book only Open Address Record Address Book only v Chapter 4 Working with Organizer Features 43 s91n 294 J9ZIUEBIO YUM BUIIOM Using Application Controls Graffiti ShortCuts Graffiti ShortCuts make entering commonly used words or phrases quick and easy Graffiti comes with several predefined ShortCuts and you can also create your own Each ShortCut can represent up to 45 characters For example you might create a ShortCut for your name or for the header of a memo See Chapter 14 Preferences in the pdQ Applications Handbook to learn about creating your own ShortCuts To use a ShortCut draw the ShortCut stroke R followed by the ShortCut characters When you draw the ShortCut stroke the ShortCut symbol appears at the insertion point to show that you are in ShortCut mode The pdQ smartphone includes the following predefined Graffiti ShortCuts Entry ShortCut Entry ShortCut Date stamp ds Breakfast br Time stamp ts Lunch lu Date time stamp dts Dinner di Meeting me
19. stores it temporarily in memory You can paste this text into another area or into a different application Paste Inserts text you cut or copied at the selected point If you did not previously cut or copy text the Paste command does nothing Select All Selects all the text on the current record or screen Use this command to cut or copy all of the text and paste it elsewhere Keyboard Opens the on screen keyboard Graffiti Help Shows the Graffiti character strokes Use this command any time you forget the stroke for a particular character pdQ Basics Handbook Choosing Fonts Choosing Fonts In most applications you can change the font style to make the text on the screen easier to read You can even choose a different font style for each application that supports this feature Notice that the Expense application does not support changing fonts To change the font style 1 Open an application 2 Tap 3 to open the menus 3 Tap Font from the Options menu Select Font Tap here for bold font Tap here for large font Tap here for small font 4 Tap the font style you want to use 5 Tap OK to return to the application The font style has changed w Unfiled w Unfiled E Baz Small font Large font Bold font 1I Chapter 4 Working with Organizer Features 47 91n 294 J9ZIUEBIO Y UM BUIIOM Using Categories Using Categories Categories can help you grou
20. to open the Applications Launcher 2 Tap to display the last Preferences screen you used 3 From the pick list in the upper right corner tap Alerts Preferences Alert Volume w5 Silent Mode w Ringer ON On Incoming Call Action Ring Tap to select the settings you want to use Default Ring y Fifth for incoming phone calls O Ring By Category 4 Tap the Alert Volume pick list From the pick list tap a number between 1 low and 7 high to set the volume level of the alert sound 5 In the boxed area labeled On Incoming Call tap the Action pick list Tap Ring or Lights Only This setting affects all applications 6 Tap the Default Ring pick list Select the type of sound you want 32 pdQ Basics Handbook Using Keyguard 7 If you want to hear a different ringer sound for each category of calls put a check mark in the Ring By Category check box A ler Alert Volume w5 Silent Mode w Ringer ON On Incoming Call Action w Ring Default Ring w Ring Echo MM Ring By Category Category Ringer Using these pick lists you can select w Business w Elian different sounds for business calls and rsonal calls Pe 8 From the Category pick list tap a category of calls From the Ringer pick list tap the sound you want to associate with that type of call Note You can also select sounds for pdQalert messages and use sounds g to notify you of specific situations for example when your phone enters roaming mode
21. with the Keypad Closed You can search for information in your Address Book with the keypad open or closed To search with the keypad closed follow these steps To search with the keypad flipped open see Chapter 1 Address Book in the pdQ Applications Handbook 1 Press the first digit s of a phone number or the first letter s of a name The words Name and Number appear above the Smart Keys To look up names beginning with the letters you pressed press the left E Smart Key under Name For example the 2 key is equivalent to A B or C If you press 2 and then press the left Smart Key names from your Address Book beginning with A B or C appear on the screen Press the volume control buttons or the up and down keys to scroll through the names To look up phone numbers beginning with the keys you pressed press the right Smart Key under Number For example if you press 658 and then press the right Smart Key phone numbers from your Address Book beginning with 658 appear on the screen Press the volume control buttons or the up and down keys to scroll through the Address Book entries When the correct name or number appears on the screen press To cancel without making the call press or ar Using Call History 26 Call History records the last 99 phone numbers you either called or received calls from It identifies callers the day they called and the length of the call The pdQ smartphone automaticall
22. 955 5 629 975 5 638 412 5 640 414 5 642 398 5 644 591 5 644 596 5 646 991 5 652 814 5 654 979 5 655 220 5 657 420 5 659 569 5 663 807 5 666 122 5 673 259 5 675 581 5 675 644 5 680 395 5 687 229 D386 186 5 689 557 5 691 974 5 692 006 5 696 468 5 697 055 5 703 902 5 704 001 5 708 448 5 710 521 5 710 758 5 710 768 5 710 784 5 715 236 5 715 526 5 722 044 5 722 053 5 722 061 5 722 063 5 724 385 5 727 123 5 729 540 5 732 134 5 732 341 5 734 716 5 737 687 5 737 708 5 742 734 D393 856 5 748 104 5 751 725 5 751 761 5 751 901 5 754 533 5 754 542 5 754 733 5 757 767 5 757 858 5 758 266 5 761 204 5 764 687 5 774 496 5 777 990 5 778 024 5 778 338 5 781 543 5 781 856 5 781 867 5 784 406 5 784 532 5 790 589 5 790 632 5 793 338 D397 110 5 799 005 5 799 254 5 802 105 5 805 648 5 805 843 5 812 036 5 812 094 5 812 097 5 812 538 5 812 607 5 812 651 5 812 938 5 818 871 5 822 318 5 825 253 5 828 348 5 828 661 5 835 065 5 835 847 5 839 052 5 841 806 5 842 124 5 844 784 5 844 885 5 844 899 5 844 985 5 848 063 5 848 099 5 850 612 5 852 421 5 854 565 5 854 786 5 857 147 5 859 612 5 859 838 5 859 840 5 861 844 5 862 471 5 862 474 5 864 760 5 864 763 5 867 527 5 867 763 5 870 427 5 870 431 5 870 674 5 872 481 5 872 774 5 872 775 5 872 823 5 877 942 5 878 036 5 870 631 5 881 053 5 881 368 5 884 157 5 884 193 5 884 196 Other patents pending FCC IC Notice This computer peripheral complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This de
23. For details see Selecting Alerts in Chapter 14 Preferences of the pdQ Applications Handbook Using Keyguard Use the Keyguard feature to make sure that keys are not pressed accidentally for example if the pdQ smartphone slips around inside a briefcase The Keyguard remains on until you either turn it off or answer a phone call Note For additional security you can lock your pdQ smartphone with a g password See Chapter 15 Security in the pdQ Applications Handbook To turn on Keyguard 1 Press and hold on the keypad to turn on the pdQ smartphone 2 Press the left Ca Smart Key under Menu Turn Keyguard on appears on the screen menu 3 Press the right E Smart Key under Select The words Keyguard On appear to show that the keypad is locked If you receive a call while Keyguard is turned on p gt Press to answer the call Keyguard is automatically turned off To unlock Keyguard gt Press Chapter 3 Using Phone and Messaging Features 33 sainjea4 Huibessayy pue auoud Buisp pdQ Smartphone Menus pdQ Smartphone Menus When the pdQ smartphone is turned on and the keypad is closed you can access the following menus To open the menus press the left Smart Key 34 under Menu 1 Turn Keyguard On 2 Set Silent Mode 3 Set Security Options 4 Set Ringer Volume 5 Turn Modem Mode On Off 6 Launch HotSync Lock the keypad so that keys cannot be pressed accidentally See Usi
24. Icons below the screen The Calculator icon on your Palm device has been replaced with the Dialer icon Tap this icon to open the on screen Dialer You ll find the Calculator on the Applications Launcher screen You can change which applications are launched by these icons both on the SideStrip and below the screen See Chapter 14 Preferences in the pdQ Applications Handbook Accessories for Your pdQ Smartphone You can purchase a number of accessories for your pdQ smartphone including the following m Batteries m Headsets m Adaptors m Phone cases m Chargers m Data products For the full line of accessories visit our Web site at http www qualcomm com The pdQ Smartphone Documents To help you learn about the many features of your pdQ smartphone as quickly as possible your product package includes the following documents pdQ Quick Start Card This card introduces you to the pdQ smartphone and its advanced capabilities It provides an overview of common procedures and describes how to enter information using the Graffiti power writing software If you re an experienced user of Palm organizers it may be all you need to get started Chapter 1 Introducing the pdQ Smartphone 9 auoudwews opd y Bulonpo ju The pdQ Smartphone Documents pdQ Basics Handbook The pdQ Basics Handbook explains how to set up the pdQ smartphone and identifies icons buttons and controls It explains how to use both phone and organize
25. Install Software To ensure a safe and uninterrupted installation of the Palm Desktop software please do the following before you begin 1 If you have not already done so connect the pdQ smartphone cradle to your computer and plug in the power cord See page 12 Remove the pdQ smartphone from the cradle during software installation Exit all programs including those that run automatically at startup such as fax software virus protection software screen savers and application toolbars such as Microsoft Office If you are installing from diskettes that you have ordered from Palm Computing rather than the CD provided with your pdQ smartphone make sure the original Palm Desktop diskettes are write protected and then make backup copies of them Use the copies to install the software and store the original diskettes in a safe place Refer to your computer manual for information about locking or copying diskettes Note Do not simply copy the Palm Desktop files to your hard drive You g must use the installer to place the files in their proper locations and to decompress the files Installing the Palm Desktop Software 1 2 Exit any Windows programs and disable any virus scanning software Insert the Palm Desktop CD into the computer s CD ROM drive or insert the diskette labeled Setup into the diskette drive Wait for the introduction screen to appear If the introduction screen does not appear automatically o
26. LIP connection is maintained until you turn off the pdQ smartphone or until it times out Chapter 8 Setting Network Preferences 81 S99U9 9J91d 110MJ9N Buin9s Adding Details to Preferences Selecting Query DNS Your pdQ smartphone can verify the DNS Domain Naming System numbers of a computer before attempting a network connection If you put a check mark in the Query DNS check box the Primary and Secondary DNS number lines do not appear on the screen Uncheck the Query DNS check box to display the Primary and Secondary DNS lines Be aware that not all service providers support querying DNS To select Query DNS DP Select the Query DNS check box to turn on this option Defining Primary and Secondary DNS 82 The Domain Naming System DNS is a mechanism in the Internet for translating the names of host computers into IP addresses When you enter a DNS number or IP address you are identifying a specific server that handles the translation services An IP address has four sections separated by periods Each section is a number from 0 to 255 In the Details dialog you enter each section separately Ask your Internet Service Provider or system administrator for the correct Primary or Secondary DNS IP numbers Many systems do not require you to enter a DNS If you are not sure leave the DNS line blank To enter a Primary and Secondary DNS 1 Remove the check mark from the Query DNS check box Details Connection type e P
27. PP Idle timeout w Power Off Query DNS O Primary DNS Secondary DNS IP Address Automatic Tap in each of the four segments of the DNS lines and enter the appropriate numbers 2 Tap the space to the left of the first period on the Primary DNS line Enter the first section of the IP address 3 Tap the second section on the Primary DNS line Enter the second section of the IP address 4 Tap and enter numbers in the third and fourth sections of the Primary DNS If a Secondary DNS number is required enter it on the Secondary DNS line Only numbers can be entered on these lines pdQ Basics Handbook Creating a Login Script Selecting an IP Address Dynamically Everyone who logs on to the Internet must have a unique identifier an IP address whether permanent or temporary Some networks dynamically assign a temporary IP address when clients log in Use the IP Address line to identify whether your network provides automatic dynamic temporary IP addressing If your IP address is permanently assigned get that information from your system administrator If you are not sure select Automatic To identify dynamic IP addressing p gt If your network provider supports dynamic IP addressing make sure that the IP Address check box is checked Details Li Connection type w PPP Idle timeout w Power Off Query DNS O Primary DINS 000 00 0 000 IP Address w Automatic A check mark means that your service provides autom
28. Q H 7 S For example draw these strokes to enter the date and time Using Application Controls The applications on your pdQ smartphone use standard controls for moving around the screen Once you become familiar with them you can easily select options and navigate through applications The following table lists the controls and how to use them Ed Check box Tap an empty check box to select that option Tap it again to remove the check mark ie Scroll arrows Tap the up arrow to display the previous page Tap the e down arrow to display the next page You can also press the up and down scroll keys on the front panel of the pdQ smartphone Icon Pick list Tap the arrow to display a list of choices From the pick list tap an item to select it Button Tap a button to perform a command In most cases tapping a button opens or closes a dialog a screen where you enter information or change settings A dialog always contains an OK Cancel or Done button for closing the dialog The on screen keyboard is an example of a dialog Scroll bar Drag the slider to scroll the display one line at a time To scroll to the previous page tap the arrow at the top of the scroll bar To scroll to the next page tap the arrow at the bottom of the scroll bar 44 pdQ Basics Handbook Using Menus Using Menus A menu is a set of commands for actions you can do such as creating a new record or beaming a business card You open the menus on y
29. Security forgot the password and my pdQ smartphone is not locked You can use the Security application to delete the password If you do this the pdQ smartphone deletes all entries marked Private However you can save and restore them using the following procedure a Perform a HotSync operation first to back up your information b From the Applications Launcher tap Tap Forgotten Password on the Security screen In the confirmation dialog tap Yes Your password is deleted all entries marked private are also removed c Synchronize the pdQ smartphone and your computer to restore the private entries forgot the password and my pdQ smartphone is locked If you lock the pdQ smartphone and then forget the password you must perform a hard reset to continue using your pdQ smartphone See Resetting the pdQ Smartphone on page 62 Applications The current date doesn t appear when I tap Today U Make sure the Set Date box in the General Preferences screen displays the current date See Setting Phone Preferences on page 15 Entries seem to be missing in various applications Q Tap the Categories pick list in the upper right corner of the screen Choose All to display all of the records for the application Q Check the Security application and make sure that the Private Records setting is set to Show private records My Memo Pad entries are not sorted correctly QA If you cannot manually a
30. a When you make this tap a dot appears to show that Punctuation Shift is active The next stroke you make with the stylus creates a punctuation mark Period Comma Apostrophe 1 1 1 1 When Punctuation Shift is active you can make a symbol stroke anywhere in the Graffiti writing area the letters or numbers side 42 pdQ Basics Handbook Entering Information Writing Symbols and Extended Characters All symbols and extended characters begin with the Symbol Shift stroke When the Symbol Shift is active a slanted shift symbol appears in the lower right corner of the screen The next stroke you make creates the symbol or extended character ARICI NINIS E le EE ell elo f Z CS L BM SIO Writing Accented Characters To create accented characters draw the stroke normally used to 4 create the letter followed by an accent stroke Graffiti then adds e E the accent to the letter This example shows the strokes required to draw an e with an acute accent Accent Strokes a 4 4 A a 2 Using these accent strokes you can write the following accented letters y ANSIO e iifi Additional Non English Characters You can write the following characters in the lowercase alphabet mode without any special punctuation or
31. ar 5E Trainer Jane Vendor B J eececncar 2 Tap the category of entries you want to view The List screen now shows only records in that category 3 To return to a complete list of your entries open the pick list in the upper right corner of the screen and tap All pdQ Basics Handbook Using Categories Defining a New Category The pdQ smartphone comes with two default categories Business and Personal The Address Book also includes the QuickList category which contains commonly used names addresses and phone numbers You can rename the default categories or add new categories to suit your needs You can define up to 15 categories for each application To define a new Address Book category 1 Tap the pick list in the upper right corner of the screen Tap Edit Categories Address List Forman Sam 555 999 9999 1 Hore Web http www site cO Manning P R 555 333 3333 F Post Tony tpost site com E Sample Mar 555 123 4567 W Trainer Jane 555 222 3333 W vendor B J 555 222 2222 Address List Tap here Forman Sam 55 Business Home Web http personal Manning P R sc Post Tony tpo Vendors Sample Mar SE Trainer Jane ER Edit Categories Vendor B J 555 222 2222 Ne CLEHS OS Edit Categories Enter a new category name 3 Enter the name of the new category Tap OK 4 Tap OK Your new category has been added to the pick list Edit any of your records
32. artphone is not correctly inserted in the cradle Red The battery is charging Green The battery is fully charged The battery charge indicator light on the left side of the cradle comes on The light is red while the batteries are charging It turns green when the batteries are fully charged Charging the main battery completely takes two to three hours If the light flashes red the pdQ smartphone is not correctly locked into the cradle Remove and reinsert it When the indicator light turns green remove the pdQ smartphone from the cradle by gently pulling it straight up Once the main battery is charged you can use the pdQ smartphone in the cradle or out of the cradle for all functions If you have purchased an extra battery you can recharge it in the cradle while you are using the pdQ smartphone Calibrating the Screen 14 Stylus Backlight Use the stylus to calibrate the screen The stylus is stored in a slot on the top left side of the pdQ smartphone To prevent scratches never use a pen pencil or other sharp object to tap or write on the pdQ smartphone screen Note If you are reading information in dim light press the backlight button on the top panel to turn on the backlight Use Contrast Control the top icon on the SideStrip to adjust contrast To calibrate the screen Remove the stylus from its slot Use your thumb to push it firmly upward pdQ Basics Handbook Setting P
33. atic IP addressing To enter a permanent IP address 1 Ifyour network provider does not support dynamic IP addressing remove the check mark in the IP Address check box The permanent IP address line appears below the check box 2 Tap the space to the left of the first period then enter the first section of the IP address you have received from your network provider Each section must be a number from 0 to 255 3 Tap and enter the remaining sections of the IP address Creating a Login Script A login script is a series of commands that automates logging into your ISP You can create a login script on the pdQ smartphone using the Command pick list in the Login script dialog By selecting commands from this list and entering the correct parameters from your service provider you can create a script similar to the example on page 84 Notice that you can use non ASCII and literal characters in your login script For details see Appendix B in the pdQ Applications Handbook Creating a login script is not a simple process If you have any questions contact your ISP or system administrator Chapter 8 Setting Network Preferences 83 S99U9 9 91d 410M J9N Burnes Creating a Login Script 84 To create a Login Script 1 In the Details dialog tap Script When the Login Script dialog opens the script is blank It contains only the word End Login Script a Login Script Li w Send CR Add commands w Wait For Host
34. cation For example if you want to include a phone number in a memo you can use Phone Lookup to find the phone number and transfer it directly to the memo Note You can use the Graffiti Command stroke L to open Phone Lookup g while entering text For example to insert the phone number of Joe Williams in a memo you are writing write Wi followed by L If you have only one entry beginning with Wi the pdQ smartphone inserts the phone number immediately If you have more than one name beginning with Wi the Phone Lookup screen appears so you can select the correct one To use the Phone Lookup command 1 Open the entry where you want to insert a phone number This can be an event in the Date Book a To Do item or a memo Phone Lookup is not available in the Address Book or the Expense application Tap to open the menus for your application pdQ Basics Handbook Finding Data on Your pdQ Smartphone 3 Tap Phone Lookup from the Options menu Phone Number Lookup Abrams Liz 650 454 6121 Adams Ben 408 772 1900 Beckman Rachel 510 532 0746 W Bertolli Marcus 213 422 1363 W Bruce Jeremy 408 459 1279 Butler Richard 516 626 1424 Cain Cath 650 235 6222 Carpenter Joan 7 1548 Carter Melanie 212 395 6277 W Chu Byron 213 343 9801 Conner Sandy 301 933 6833 W Look Up car Cancel yy 4 Tap the phone number you want to use Note To finda phone number more quickly you can enter the first letter or two of
35. dQ Basics Handbook Index shortcuts 46 using 45 modem mode 34 N Name Lookup 68 navigation strokes in Graffiti 43 network connection types 81 disabling call waiting 80 DNS 82 idle time 81 login script 83 password 78 phone settings 79 selecting service 77 user name 77 no service 4 notes creating 50 numbers entering with on screen keyboard 38 writing 42 O one touch dialing 16 on screen keyboard chart 38 39 opening 46 own phone number 4 27 P pacemaker safety guidelines 72 Palm Desktop installing 20 removing 60 system requirements 20 using the Install Tool 57 Palm devices differences between Palm devices and pdQ smartphone 9 Palm Mail 19 password for network 78 forgotten password 67 Paste 46 pdQalert checking messages 29 pdQmail 19 phone calls from Address Book 7 25 26 from Call History 26 from Dialer 24 from keypad 24 from Speed Dial 5 24 with keypad closed 5 Phone Lookup 54 phone number own phone number 4 27 searching for 52 Index phone preferences setting for network connections 79 setting general 15 phone setup calling cards 80 disabling call waiting 80 port for cradle 13 preferences General Preferences 17 Phone Preferences 15 primary DNS 82 private entries 51 punctuation marks in Graffiti 42 on screen keyboard 38 PWR key 4 Q query DNS 82 R radio frequency energy 72 records attaching notes 50 beaming 51
36. e You can also perform a soft reset by holding down the backlight button and the down volume control button simultaneously or by removing the battery To perform a hard reset A hard reset also tells the pdQ smartphone to start over again With a hard reset all entries stored in the pdQ smartphone are erased Therefore never perform a hard reset unless a soft reset has not solved the problem or you intend to delete data or you have been instructed to do so by Technical Support After a hard reset you can restore any data previously synchronized with your computer during the next HotSync operation 1 Flip open the keypad On the back of the pdQ smartphone locate the two small holes immediately above the battery clip 2 Insert the end of a paper clip in the left hole At the same time hold down both of the volume control buttons on the side of the pdQ smartphone 3 Release the paper clip but continue to hold down the volume control buttons until the following message appears Erase all data YES up button NO any other button If you don t see this message you have not performed a hard reset 4 Press the Up button below the screen to complete the hard reset Press any other button to cancel the procedure O Press the Up button to complete the hard reset Oo O GH and delete your data Press any other button to cancel the hard reset and keep your data Chapter 6 Troubleshooting 63
37. e Address Book and updates Call History with the caller s name If you have a large number of names in the Address Book this lookup process can slow down phone performance It is recommended that you turn off automatic Name Lookup if you have more than 250 names in the Address Book You should also periodically delete old calls in the Call History application Technical Support Service and Repair If you have a problem using the pdQ smartphone review the following m The troubleshooting sections in this chapter m The README file and HelpNotes These files are located in the folder where you installed the Palm Desktop software on your computer If they are not there you ll find them on your installation CD m The Palm Desktop software Online Help For further assistance contact Technical Support by e mail phone or fax Before requesting support please experiment a bit to reproduce and isolate the problem When you contact support be ready to provide the following m The operating system version for problems with HotSync operations m The actual error message or state you are experiencing m The steps you take to reproduce the problem Technical Support If you have service based questions regarding your phone phone bill or call coverage area call your service provider If you have questions on applications or features contact pdQ smartphone Technical Support m World Wide Web http www qualcomm com pdQ m E mail pdg he
38. e battery life a Select a shorter Auto off after time period on the General Preferences screen This feature blanks the screen and deactivates the Palm applications on your pdQ smartphone after 1 2 or 3 minutes of non use The shorter a time you select the more energy is conserved See Setting Phone Preferences on page 15 Minimize the use of the backlight If you don t use the Beaming feature to receive information from other pdQ smartphones or Palm connected organizers leave the Beam Receive setting at Off See Setting Phone Preferences on page 15 Remember that you can use all the Palm applications without turning on the pdQ smartphone If you don t plan to make or receive calls for a while you can leave the pdQ smartphone turned off while you work with applications such as the Address Book or the Date Book Replacing the Battery If you have to replace the battery in your pdQ smartphone be aware of the following considerations a If the battery becomes low in the course of normal use an alert appears on the screen describing the low battery condition When you see the alert perform a HotSync operation to back up your data before you replace the battery This helps prevent accidental data loss If the pdQ smartphone does not turn on when you press the yellow key on the keypad recharge the battery immediately Before replacing the battery turn the pdQ smartphone off Never remove the battery whi
39. e is delivered this feature is turned off to conserve power See Setting General Preferences on page 17 Q Verify that the path between the two devices is clear of obstacles Q Try using the Beam feature at different distances The usual distance for beaming information is between five centimeters approximately 2 inches and one meter approximately 40 inches However in some cases you may find that greater distances work more effectively Chapter 6 Troubleshooting 65 Bunooysa qno Troubleshooting Tips Network 66 When data is beamed at the pdQ smartphone an out of memory message appears QO The pdQ smartphone requires at least twice the amount of memory available as the data you are receiving For example if you are receiving a 30K application you must have at least 60K free A message appears stating that the pdQ smartphone memory is full a a a Delete old or unnecessary e mail messages Reduce the cache size in the pdQbrowser application See Managing the Memory Cache on page 62 Delete unused memos and records If necessary you can save these records on your computer using the Save Backup Copy option that appears in the Delete dialogs Purge the Date Book and To Do List applications This process deletes completed To Do items and past Date Book events from memory You may then need to perform a HotSync operation to recover the memory If you have installed additional applications on
40. e phone rings the backlight turns on and the message Incoming Call appears on the pdQ smartphone screen If available the caller or Address Book ID also appears To answer a call You can answer a call with the keypad open or closed If you are working with an application for example entering addresses your entries are automatically saved nothing is lost when you answer the phone Press or tap Send Pressing the Send key on the keypad always answers the call even if the keypad is locked Opening or closing the keypad does not have any effect on the call Note If you have set the ringer to a long tone the pdQ smartphone may g continue to ring for a moment or two after you press Send Don t press Send again The call will be answered at the end of the ring Chapter 3 Using Phone and Messaging Features 29 s n e y Huibessayy pue uoyd Buispn Ending Calls If a Second Call Comes In If a second call comes in while you are on the phone the pdQ smartphone does not ring A tone announces the new call so you can place the current caller on hold if you wish If you do not take the second call itis automatically added to the Call History list Call waiting and messaging services vary depending on your service provider contact your service provider for information To put a caller on hold 1 To puta caller on hold do one of the following m If the keypad is closed press the right Smart Key under the w
41. ents page 9 Introducing the pdQ Smartphone Introducing the pdQ Smartphone The pdQ smartphone looks and works like other phones and electronic organizers you may already have used But it is much more since it is both a phone and an organizer Because these features are completely integrated you can use the telephone features and the organizer features together or independently You can use the phone features with the keypad open or closed You can use the Palm applications on your pdQ smartphone without turning the phone on at all This chapter is an introduction to your pdQ smartphone and a quick overview of its features Turning the pdQ Smartphone On and Off The battery in your pdQ smartphone is delivered partially charged Before you use the phone or organizer extensively be sure to charge the battery completely See Installing and Charging the Battery on page 13 To turn the phone on and off Ifthe keypad is closed press and hold down for a few seconds Ifthe keypad is open tap E on the SideStrip A message tells you that the phone is on or off Note Tap means to use the stylus or your finger to press an icon or box g when the keypad is open Never use a pen pin pencil or other pointed object on the screen The stylus is stored on the left side panel near the volume control buttons To use Palm applications without turning on the phone Flip open the keypad A message at the top of t
42. ers of a word To use the Find command 1 Tap Q from any pdQ smartphone application If you select text in an application before you tap the Find icon the selected text automatically appears in the Find dialog Enter the text that you want to find Notice that the Find command is not case sensitive Tap OK to display a list of all instances of the text that you specified Matches for David To Do Items Call David Addresses _ Crensh Davi 33 1 41 974521 Datebook Memos 11 22 Meeting Minutes Mail Messages pdQ Basics Handbook Finding Data on Your pdQ Smartphone Note You can stop the search at any time by tapping the Stop button g for example if the entry you want appears before the search has finished To continue the search after you tap Stop tap the Find More button 4 Tap the text you want to review to display the selected entry and its corresponding application on the screen 5 To copy the text into another application use the Copy and Paste commands from the Edit menu Using Find and Dial Your pdQ smartphone includes a custom Find and Dial feature in addition to the standard Find feature Using Find and Dial you can search for information in any application and if that information includes a phone number an e mail address or a Web site you can place a call directly from the Find and Dial dialog To use this custom feature you must first ass
43. g pdQ No information is deleted in a soft reset all records and entries are retained For details see Resetting the pdQ Smartphone on page 62 Safety Guidelines Read this section for information on using your pdQ smartphone safely There are situations in which wireless phones must be turned off for reasons of safety You can quickly turn off the pdQ smartphone simply by holding down the yellow key on the keypad for a few seconds Radio Frequency RF Energy Your pdQ smartphone is a radio transmitter and receiver When it is on it receives and also sends out RF energy Your service provider s phone network controls the power level of the RF signal This power level can range from 0 006 watts to 0 6 watts Exposure to RF Energy In August 1996 the U S Federal Communications Commission FCC adopted RF exposure guidelines with safety levels for hand held wireless phones These guidelines are consistent with the safety standards previously set by both U S and international standards bodies in the following reports m ANSI C95 1 American National Standards Institute 1992 m NCRP Report 86 National Council on Radiation Protection and Measurements 1986 m ICNIRP International Commission on Non lonizing Radiation Protection 1996 Using the pdQ Smartphone around Medical Devices 72 Pacemakers If your portable wireless phone is too close to a pacemaker the phone s RF energy may interfere with the pacemaker s operat
44. gory in the pick g list In the Edit Categories dialog tap New and enter the category name Tap OK to add the category Tap OK again to close the dialog Chapter 4 Working with Organizer Features 37 sainjee4 J19ZIUEBIO YUM BUIJIOM Entering Information 5 Tap Done to return to the Applications Launcher 6 Tap the pick list in the upper right corner of the screen From the pick list tap the application category you want to see You can also tap ey to scroll through the application categories Entering Information There are two ways to enter information into your pdQ smartphone You can use the on screen keyboard or you can write in the Graffiti area Both of these methods use the stylus Using the On Screen Keyboard You can activate the on screen keyboard any time you need to enter text or numbers 1 Open any pdQ smartphone application 2 Tap any record name or tap New 3 Tap abc to open the alphabetic keyboard or 123 to open the numeric keyboard A Tap here for the letters keyboard A K _ 3 Tap here for the numbers keyboard 4 Tap the characters of the on screen keyboard to enter text and numbers Tab Backspace Caps lock cap oe Carriage return Caps shit a E Tap here to display the Alpha keyboard Numeric International AS Tap here to display the Tap here to display the Numeric keyboard International keyboard 38 pdQ Basics Handbook Enteri
45. haracters for example edu gov or com A location where you enter data in your pdQ smartphone a field is often displayed as a line where you can write information Another name for any ordinary telephone may refer to the part of the telephone containing the mouthpiece and receiver A reset of the pdQ smartphone that erases all data The name given to a mainframe computer Hypertext Markup Language the software authoring language used on the Internet s World Wide Web Hypertext Transfer Protocol the rules used by the web server and the browser to communicate invisible to the user Internet Access Provider a service that provides companies and individuals with a link to the Internet The amount of time the pdQ smartphone waits before dropping a connection with your ISP or dial in server after a network application closes The server that receives your incoming e mail messages sometimes called a POP server All of your incoming e mail messages are delivered to your incoming e mail account which resides on this server Once your messages arrive at your mail account pdQmail picks them up and transfers them to your pdQ smartphone The worldwide set of interconnected networks that share the same network address scheme and use the TCP IP protocol A network within a company or organization Internet Protocol Address the address that identifies the network to which each computer on a TCP IP network is attached as well as the com
46. he screen tells you that the phone is off The rest of the screen displays Palm applications 2 pdQ Basics Handbook Introducing the pdQ Smartphone Features on the Side and Top Panels Volume Controls adjust the phone volume You can also scroll through your Address Book Speed Dial list and pdQalert messages using these buttons IR Port on the back panel immediately below the handstrap attachment is used to beam information to other Palm devices Handstrap Attachment if you are using the optional handstrap Antenna extends to provide the best signal reception Stylus slides in and out of this slot Hold it like a pen or pencil to write directly on the screen Backlight lights up the screen Press the button to turn the backlight on and off Press and hold the button to turn on the backlight and display the screen in inverse video white characters on dark background Headset Jack connects the wired headset to the pdQ smartphone Keep in Mind When the Phone Is Turned On m The time and date appear at the top of the screen along with symbols showing battery and signal strength m You can send and receive calls If there is an incoming outgoing or active phone call information about the call appears on the screen m You can use the phone with the keypad flipped open or closed You can use Palm applications while making a phone call If you are using an
47. hen you lift the stylus from the screen the letter appears at the insertion point You can immediately begin the stroke for the next character Note You must begin the character strokes in the Graffiti writing area g If you do not make Graffiti strokes in the Graffiti writing area the pdQ smartphone does not recognize them as text characters Graffiti Tips When writing with Graffiti keep these tips in mind m Accuracy improves when you write large characters Draw strokes that nearly fill the Graffiti writing area 40 pdQ Basics Handbook Entering Information m To delete characters place the insertion point to the right of the character you want to delete and make the backspace stroke a line from right to left in the Graffiti writing area m Write at natural speed Writing too slowly can cause recognition errors m Do not write on a slant Vertical strokes should be parallel to the sides of the Graffiti writing area m For some letters there are two different stroke shapes Use the one that s easiest for you Graffiti Script To enter Draw To enter Draw To enter Draw a A yn N o TOO B B 8 o OO 1 c C P p r 2 F r S G E T Ul ON PIES e N lt JS e Olea H h U 7 TT 153 J o 4 K A x X o Space L L Y ae Back Space M Mmm z Z Next Line Writing Capital Letters with Graffiti
48. his folder is a convenient place to store downloaded Palm organizer files Select the appropriate user name for your pdQ smartphone in the User drop down list Click Add Open Look in J add on Girafte pro Hardball pre Minehunt pre Puzzle pre Subhunt pre se a a e 0 Files oftype All Palm Organizer File Types y Cancel Click the application s you want to install on the pdQ smartphone Use Shift click or Ctrl click to select multiple applications Click Open You return to the Install Tool dialog Review the list of applications you selected If you decide not to install an application click it and then click Remove This does not remove the application from your computer it simply removes it from the list of applications to install Click Done Turn on the pdQ smartphone and place it in the cradle Flip open the keypad and tap j to open the HotSync screen Tap Local Sync The applications are installed during synchronization Chapter 5 Installing and Removing Applications 59 suoljeoddy Bulaoway pue Guljje su Removing Applications Removing Applications In the event that you run out of memory or decide that you no longer need an application you can remove any application patch or extension that you have installed You cannot remove the applications that were installed at the factory To remove an add on application 1 Tap E to open the Applications Lau
49. hnology of the pdQ Applications Handbook before you continue Use a unique name for each pdQ smartphone To perform your first HotSync operation Notice that you perform some of these steps on the computer and some of them on the pdQ smartphone 1 On your computer double click the Palm Desktop icon or select Palm Desktop from the Start menu to start the Palm Desktop software 2 Click in the Windows taskbar to open the HotSync Manager menu From the menu click Local 3 Turn on the pdQ smartphone and slide it into the cradle 4 Flip open the pdQ smartphone keypad Tap H to open the HotSync screen Tap Local Sync During your first HotSync operation a dialog asks for your user name 5 On the computer enter a user name for your pdQ smartphone Click OK Every pdQ smartphone must have a unique name Problems may occur if you try to synchronize more than one Palm Computing device with the same user name HotSync Progress Status Synchronizing Mail User Midyne 6 Wait for the Palm Desktop to display a message that the process is complete Note Do not turn the phone on or off during a HotSync operation For information about the HotSync process see Chapter 7 HotSync Technology in the pdQ Applications Handbook For troubleshooting information see HotSync Operations on page 64 of this handbook pdQ Basics Handbook Using Phone and Messaging Features The pdQ smartphone s advanced phone a
50. hone Preferences 2 Flip open the keypad to display the Digitizer screen lt 2 ey a Tap center of target The first time you use your pdQ smartphone the Digitizer screen appears automatically To recalibrate the screen manually at any time do the following a Tap A to display the Applications Launcher b Tap to open the Preferences menu c Tap w in the upper right corner of the screen to open the pick list d Tap Digitizer Tap the exact center of each target that appears on the screen If you do not tap the exact center the pdQ smartphone prompts you to repeat the process After you have aligned three targets the General Preferences screen appears Setting Phone Preferences Use the Phone Preferences screens to set the time zone required and select other phone options To set the Phone Preferences 1 Tap the pick list in the upper right corner of the General Preferences screen From the pick list tap Phone Preferences Tap here to open the pick list Idle Banner Voice Mail Keypress Backlight w 7 secs Auto Area Code O One touch Dialing O Add 1 for long distance 2 Tap the Idle Banner line Write your name or any other text you want to appear on the pdQ smartphone screen Tap the Voice Mail line If this information has not already been entered for you write the number used to reach your voice mailbox Contact your telephone service provider for this number
51. if you don t plan to synchronize data with a computer you do not need to install the Palm Desktop software or perform a HotSync operation Required Optional Task Page x Connect the pdQ smartphone cradle 12 x Install and charge the battery 13 x Calibrate the screen with the Digitizer 14 x Set your Phone Preferences 15 x Set the time zone 16 x Set the General Preferences 17 x Decide what e mail application to use 19 x Install the Palm Desktop software 20 x Perform your first HotSync operation 22 Connecting the Cradle Your package includes a cradle for storing the pdQ smartphone recharging its battery and synchronizing information with your computer If you don t plan to synchronize your pdQ smartphone with a computer use the cradle to recharge the battery To connect the cradle 1 Ifyou are planning to synchronize data between the pdQ smartphone and your computer do the following a Turn off the computer 12 pdQ Basics Handbook Getting Started b Plug the serial cable from the cradle into the serial communications COM port on your computer A s Your pdQ smartphone requires a dedicated port It cannot share a port with an internal modem or other device If you are unsure about the location of the serial port on your computer refer to the user s manual supplied with the computer c Plug the cradle s power cable into a power
52. ign it to one of the SideStrip icons To set up Find and Dial 1 Tap A to display the Applications Launcher 2 Tap to open the Preferences menu 3 Tap the pick list and select SideStrip Preferences w SideStrip Select application for side strip w Phone Power w Call History 4 w pdQmail iy BA w HotSync Tap the pick list and select SideStrip 4 Tap the ww next to the icon you want to use for the Find and Dial feature From the pick list select Find n Dial Notice that you cannot assign Find and Dial to the existing Find icon or to any other icons not in the SideStrip Chapter 4 Working with Organizer Features 53 sainjyee4 J9ZIUEBIO YM BUIIOM Finding Data on Your pdQ Smartphone To use Find and Dial Once you have assigned Find and Dial to one of the icons on the SideStrip follow these steps to use it 1 Tap the icon to open the Find and Dial dialog Find and Dial Find and Dial Search results for Search results for Ml Tap once in the Search line Write the letters or numbers you want to search for If you highlight text or numbers in any application before you open Find and Dial that text automatically appears on the Search line Tap Search The results of your search appear in the box If there are multiple entries tap the correct one Tap Dial Using Phone Lookup 54 Use the Phone Lookup command to search for a phone number and paste it directly into an appli
53. ignals may affect improperly installed or inadequately shielded electronic systems in motor vehicles Check with the manufacturer or its representative regarding your vehicle You should also consult the manufacturer of any equipment that has been added to your vehicle Blasting Areas To avoid interfering with blasting operations turn your phone off when you are in a blasting area or in areas posted Turn off two way radio Obey all signs and instructions Potentially Explosive Atmospheres Turn your phone off when you are in any area with a potentially explosive atmosphere Obey all signs and instructions Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death Areas with a potentially explosive atmosphere are often but not always clearly marked They include m Fueling areas such as gas stations Below deck on boats Transfer or storage facilities for fuel or chemicals Vehicles using liquefied petroleum gas such as propane or butane Areas where the air contains chemicals or particles such as grain dust or metal powders m Any other area where you would normally be advised to turn off your vehicle engine Chapter 7 Care and Safety Guidelines 73 souljepiny Ajayes pue ae Safety Guidelines Driving Safely Before you use your pdQ smartphone while driving check the local laws and regulations on the use of portable wireless phones in vehicles Always obey them and exercise caution wh
54. ile driving The Cellular Telecommunications Industry Association CTIA supplies the following guidelines 1 74 Get to know your wireless phone and its features These features help you to place your call without taking your attention off the road For example familiarize yourself with Speed Dial and other quick ways to place a call Position your wireless phone within easy reach Be able to access your wireless phone without removing your eyes from the road If you get an incoming call at an inconvenient time let your voice mail answer it for you Let the person with whom you are speaking know you are driving If necessary suspend the call in heavy traffic or hazardous weather conditions Do not utilize any of the Palm applications while driving They take attention away from your primary responsibility driving safely Dial sensibly If you need to make a call while moving dial only a few numbers check the road and your mirrors then continue If possible place calls when you are not moving or before pulling into traffic Do not engage in stressful or emotional conversations Make people with whom you are talking aware that you are driving Suspend conversations that have the potential to divert your attention from the road Use your wireless phone to call for help Dial 9 1 1 or other local emergency number in the case of fire traffic accident or medical emergencies Remember it is a free call on your wireless phone
55. incoming call To adjust the ringer volume 1 If the pdQ smartphone is not on press and hold on the keypad 2 Press the left Smart Key under Menu HAT 3 Set Security Options 4Set Ringer Volume 5 Turn Modem Mode On Scroll with volume keys Done Select 3 Press the volume control buttons on the left side of the pdQ smartphone to move through the menu When 4 Set Ringer Volume is bold press the right Ga Smart Key under Select 4 Adjust the volume using the volume control buttons You hear a sample of the ringer sound at each selected level 5 When the volume level is OK press the right Smart Key under Done To select silent mode with the keypad closed 1 If the pdQ smartphone is not on press and hold on the keypad Chapter 3 Using Phone and Messaging Features 31 sainjea4 Huibessayy pue suoyd Buisp Making Adjustments 2 Press the left Smart Key under Menu HAT LR Menu 1 Turn Keyguard On 2 Set Silent Mode 3 Set Security Options Scroll with volume keys Done Select 3 Press the volume control buttons on the left side of the pdQ smartphone to move through the menu When 2 Set Silent Mode is bold press the right Ca Smart Key under Select 4 Press the volume control buttons to select Ringer On or Lights Only When your choice is bold press the right Smart Key under Select To adjust the ringer with the keypad open 1 Flip open the keypad Tap e
56. information see Chapter 16 Speed Dial in the pdQ Applications Handbook Using the Address Book To make a call from the Address Book with the keypad closed 1 2 If the pdQ smartphone is not on press and hold on the keypad Press the right EI Smart Key The right Smart Key toggles between Address and Calls so you can see information from both the Address Book and the Call History list a AY Address Details Vendors Unlimited Sample Mark Work 555 123 4567 Scroll with volume keys List Calls Press the volume control buttons on the left side panel of the pdQ smartphone to scroll up and down through the Address Book list To see more information about an entry press the left Smart Key The left E Smart Key toggles between Details and List so you can move back and forth from the complete Address Book to the details about a specific entry When the phone number you want appears in bold press no When you have finished your call press Chapter 3 Using Phone and Messaging Features 25 sainjea4 Huibessayy pue auoud Buisp Using Advanced Calling Features To make a call from the Address Book with the keypad open 1 Flip open the keypad If the pdQ smartphone is not on tap E to turn it on 2 Press Y to open the Address List 3 4 Tap the phone number you want to call Tap Dial When you have finished your call tap End Searching the Address Book
57. ion m You can send and retrieve messages only via your computer This is not a wireless operation Mail using HotSync Use this option to send and receive e mail via your computer using an e mail program not supported by pdQmail See the list of approved mailers in pAQmail You transfer e mail to and from your pdQ smartphone using a HotSync operation Advantages and Restrictions m The HotSync operation is faster and provides better synchronization with existing e mail messages than over the air transmission m The Mail application synchronizes with many different e mail programs m You can send and retrieve messages only via your computer This is not a wireless operation Chapter 2 Setting Up Your pdQ Smartphone 19 auoudwews opd sno dn Bumos Synchronizing the pdQ Smartphone with a Computer Synchronizing the pdQ Smartphone with a Computer Palm Desktop organizer software extends many of the functions of your pdQ smartphone to your computer Although using the Palm Desktop is optional when you use it you can synchronize the data on your pdQ smartphone with the information on your computer Synchronization is a simple one step procedure that ensures your data is always safe and up to date With Palm Desktop software you can m Work with applications for the Palm Computing platform on your computer m Back up the data on the pdQ smartphone with HotSync technology and synchronize the data with Pal
58. ion The Health Industry Manufacturers Association and the wireless technology research community recommend that you follow these guidelines to minimize the potential for interference m Always keep the phone at least six inches 15 centimeters away from your pacemaker when the phone is turned on m Do not carry your phone near your heart m Use the ear opposite the pacemaker pdQ Basics Handbook Safety Guidelines m If you have any reason to suspect that interference is taking place turn off your phone immediately Hearing Aids Some digital wireless phones may interfere with hearing aids In the event of such interference you may want to consult your service provider or call the customer service line to discuss alternatives Other Medical Devices If you use any other personal medical device consult the manufacturer of the device to determine if it is adequately shielded from external RF energy Your physician may be able to help you obtain this information In Health Care Facilities Turn your phone off in health care facilities when instructed Hospitals and health care facilities may be using equipment that is sensitive to external RF energy Avoiding Potentially Unsafe Areas Posted Facilities Turn your phone off in any facility when posted notices require you to do so Aircraft FCC regulations prohibit using your phone on a plane that is in the air Turn your phone off before boarding aircraft Vehicles RF s
59. is required An alert message asks if you want to update the Date Book Tap Yes to update the times of your Date Book events Tap No if you don t want this automatic time change to occur If your area uses Daylight Savings Time even if it is not currently in effect put a check mark in the Monitor Daylight Savings check box When Daylight Savings Time begins or ends your pdQ smartphone will automatically adjust the time Always enable this setting unless you live in an area that does not use Daylight Savings Time at all Leave the check mark in the Synchronize PDA time to air time check box When the pdQ smartphone is turned on it reads the correct time over the air and sets the organizer applications to use that time pdQ Basics Handbook Setting Phone Preferences Leave this setting checked unless you are traveling and want to use a different time in your Palm applications than the actual time To set the time manually see the next section Setting General Preferences 6 To display the time zone put a check mark in the Show Time Zone with Time check box 7 Tap Done Setting General Preferences Use the General Preferences screen to set the date and time manually adjust the sound levels and activate the Beam Receive feature To set the General Preferences 1 Tap the pick list in the upper right corner of the Phone Preferences screen From the pick list tap General Preferences w General Set Time g
60. le the telephone features are active To verify that the pdQ smartphone is turned off flip open the keypad The words Phone is off appear at the top of the screen Only remove the battery to replace it with another battery Don t leave the battery out of the pdQ smartphone For example if your battery becomes drained while you are traveling and you don t have a second battery or a cradle to recharge it it is better to leave the drained battery in the pdQ smartphone than to remove it If the battery drains completely the pdQ smartphone no longer operates However the built in backup battery stores your clock settings for about two days and your data for about seven days There is enough residual energy in the battery to store the data but not enough to turn on the pdQ smartphone If you leave a drained battery in the pdQ smartphone for an extended period of time more than seven days you can lose all of the stored data Chapter 7 Care and Safety Guidelines 71 souljepiny Ajayes pue a1eo Safety Guidelines If this happens replace the battery and reset the pdQ smartphone See Resetting the pdQ Smartphone on page 62 Then perform a HotSync operation to restore data from your computer Q After you have replaced the battery always check the clock settings Q Whenever you remove the battery and reinsert it the pdQ smartphone does a soft reset You see the pdQ smartphone logo screen followed by the message Initializin
61. les followed by two computers when they communicate with one another A software agent that acts on behalf of the user The name assigned to your principal account in an electronic mail system The real name is generally your first and last name It appears in the From field of all your outgoing messages and identifies to your recipients who the mail is from The e mail address at which you can be reached Along with your real name the return address appears in the From field of all your outgoing messages It is usually in the following form loginname incomingmailserver Using telephone services outside of the area covered by your home service provider A file used by some communications programs to automate logging onto services such as e mail A bar at the right border of a window whose contents are not completely visible Each scroll bar contains two scroll arrows and a scroll box that you can tap to move through the contents of the window An input output port used to connect serial devices such as a mouse external modem or the pdQ smartphone cradle to a computer 87 Aiessoj5 Glossary SMTP Smart Keys soft reset TCP IP URL username 88 Simple Mail Transfer Protocol the Internet standard protocol for sending electronic messages from one computer to another Two keys US located at the top of the keypad directly below the screen when the keypad is closed Text on the screen identifies the menus or co
62. lling Features In addition to calls that you make by dialing the number you can make calls directly from the Speed Dial Address Book and Call History applications Using Speed Dial 24 You can designate up to 99 phone numbers from your Address Book to be on your Speed Dial list You can then call these phone numbers using only a one or two digit number 1 through 99 Because Speed Dial is linked to the Address Book when you change a phone number in the Address Book it is automatically updated in the Speed Dial list To use Speed Dial with the keypad closed If you know the Speed Dial number you want to call use these steps 1 Ifthe pdQ smartphone is not on press and hold on the keypad pdQ Basics Handbook Using Advanced Calling Features 3 4 Press the one or two digit Speed Dial number As you press the number the name of the person you are calling appears on the screen Press eno When you have finished your call press To use Speed Dial with the keypad open If you don t remember the Speed Dial number for someone you want to call follow these steps to select it from the Speed Dial list 1 D 7 e SM Flip open the keypad If the pdQ smartphone is not on tap E to turn it on Tap A to open the Applications Launcher Tap amp to open the Speed Dial list Scroll through the list tap the name of the person you want to call Tap Dial When you have finished your call tap End For detailed
63. lp qualcomm com m U S and Canada 1 800 349 4478 m Other Countries 1 619 651 4028 U S A 68 pdQ Basics Handbook Chapter 7 Care and Safety Guidelines This chapter provides information on caring for your pdQ smartphone including the battery It also covers safety guidelines that apply to all wireless phones Become familiar with where and when it may be unsafe to use the telephone features of your pdQ smartphone In This Chapter Caring for Your pdQ Smartphone page 70 Antenna Care page 70 Battery Care page 71 Safety Guidelines page 72 Caring for Your pdQ Smartphone Caring for Your pdQ Smartphone a Take care not to scratch the screen of your pdQ smartphone Always use the stylus or a plastictipped pen intended for use with a touch sensitive screen Never use an actual pen or pencil or other sharp object on the surface of the screen The pdQ smartphone is not waterproof and should not be exposed to rain or moisture Under extreme conditions water may enter the circuitry through the front panel buttons In general treat the pdQ smartphone as you would a pocket calculator or other small electronic instrument The touch sensitive screen contains a glass element Take care not to drop the pdQ smartphone or subject it to any strong impact Do not carry your pdQ smartphone in your back pocket If you sit on it the glass may break Protect the pdQ smartphone from temperature extremes Do not leave it on the dashboa
64. m Desktop m Import and export data so you can easily transfer data from other Windows applications into Address Book or Memo Pad m Print your Date Book Address Book To Do List and Memo Pad information on any Windows compatible printer Follow the procedures in this section to install Palm Desktop software and perform your first HotSync operation Installing Palm Desktop Organizer Software This section explains how to install Palm Desktop organizer software on a computer running Microsoft Windows using a CD If you need to install using diskettes you can order the Palm Desktop installation diskettes from Palm Computing To install this software on a Macintosh computer you must purchase a Palm MacPac connection kit To order either of these products contact Palm Computing at 800 881 7256 USA 800 891 6342 Canada or 801 431 1536 worldwide You can also visit the Palm Connected Organizers web site at http www palm com Windows System Requirements 20 Your computer system must meet the following requirements Minimum Requirements m Windows 95 Windows 98 or Windows NT 4 0 m IBM compatible 486 computer or higher 12 MB available hard disk space VGA monitor or better CD ROM drive m 8 MB RAM memory minimum Mouse 16 MB recommended One available serial port Optional Equipment m Windows compatible printer pdQ Basics Handbook Synchronizing the pdQ Smartphone with a Computer Before You
65. m manually m Install only applications from reliable sources It is recommended that you use only Palm certified or Platinum certified applications To install software on your pdQ smartphone 1 Copy the application you want to install into the Add on folder inside the Palm folder on your computer If you prefer to copy the application into another folder you must navigate to that folder before you complete step 5 2 Double click the Palm Desktop icon on your Windows desktop or select Palm Desktop from the Start menu to open the Palm Desktop software a Palm Desktop lex File Edit View Tools HotSync Help ala pelo al a e User tme d Tuesday April 14 1998 4 1998 Ae 4 Jan Feb Mar Jun Mas a Jul Aug Sep ct Nov Dec Bas OC S o o o Memo Expense To Do E e Install Ready 274 98 3 Click Install pdQ Basics Handbook Installing Applications Note You can also open the Palm Install Tool by selecting Install Tool from the Palm Desktop program group or by double clicking any g file with a PRC file extension EA Palm Install Tool x User e File s listed below will be installed on your Palm organizer the next time you HotSync File Name Add 9 Find other applications to install on your Palm organizer at http www palm com The Add button looks first in the ADD ON folder inside your C Palm folder T
66. marks 42 symbols 43 using Graffiti 39 time Daylight Savings Time 16 phone displays incorrect time 65 time zone 16 transmitting data 51 92 troubleshooting Call History 68 general problems 64 Graffiti 65 HotSync 64 infrared communications 65 Memo Pad 67 memory problems 66 turning on and off keyguard 33 pdQ smartphone 2 ringer sounds 31 U Undo 46 user name 77 V viewing by category 48 voice mail checking messages 29 driving safety 74 setting up 15 volume adjusting during call 30 controls 3 W wake up button 6 18 writing accented characters 43 capital letters 41 numbers 42 punctuation marks 42 symbols 43 tips 40 using Graffiti 39 using on screen keyboard 38 pdQ Basics Handbook
67. mber PWR Turn the pdQ smartphone Cs or open the menus on or off 4 pdQ Basics Handbook Features with the Keypad Closed Easy Connections Here are a few of the ways you can make calls when the keypad is closed To dial immediately 1 Press and hold on the keypad to turn on the phone Pull up the antenna Wait for the signal strength icon to appear Press keys to enter the phone number Press no When you have finished your call press n P Y Df Speed Dialing You can identify up to 99 of your most frequently called phone numbers URLs and e mail addresses for the Speed Dial list After you have selected the numbers to include it only takes a couple of taps to place a call To dial from the Speed Dial list 1 Press and hold on the keypad to turn on the phone 2 Pull up the antenna Wait for the signal strength icon to appear 3 Press the Speed Dial number For example if your office phone number is the first number in the Speed Dial list just press 1 4 Press Gino 5 When you have finished your call press Note You can easily add remove and rearrange the numbers in your Speed Dial list Since they are directly linked to the Address Book g you never have to worry about correcting a number in one place and forgetting to change it in another For complete details about making and receiving phone calls see Chapter 3 Using Phone and Messaging Features For details about the Speed Dial applica
68. mmands that you can choose by pressing either the left or right Smart Key A reset of the pdQ smartphone that restarts the telephone features and Palm applications without erasing data Transmission Control Protocol ITnternet Protocol the standard rules used for data transmission over the Internet Uniform Resource Locator the address of an Internet location A URL typically uses the following form http www locationname com A name provided by your ISP or your organization s e mail administrator It usually consists of the text that appears before the sign in your return e mail address for example in Beatrix qualcomm com the login name is Beatrix pdQ Basics Handbook Index A accented characters using Graffiti 43 using on screen keyboard 38 39 accessories 9 Address Book calling from 7 26 with keypad closed 25 aircraft safety 73 antenna 3 applications attaching notes 50 beaming 51 controls 44 installing 58 menus 45 opening 36 removing 60 switching 36 waking up 6 Applications Launcher 36 area code automatic 16 B backlight 3 battery back up battery 71 battery life 71 installing 13 low battery warning 65 removing 72 strength indicator 4 Beam Receive 17 beaming enabling 17 troubleshooting 65 using 51 blasting areas 73 Cc cache adjusting memory cache 62 calibrating screen 14 Call History calling from 26 troubleshooting 68 call in progress 4 call waiting
69. ncher 2 Tap to open the Applications Launcher menus 3 Tap Delete from the App menu Delete Free Memory 1913K of 1952K LK HardBall 19K MineHunt 10K Tap the application you want to remove Tap Delete Tap Yes to confirm that you want to remove the application from your pdQ smartphone Tap Done Removing Palm Desktop Software If you no longer want to use the Palm Desktop software you can remove it from your computer 60 To remove the Palm Desktop software 1 n FP pp From the Windows Start menu choose Settings Then choose Control Panel Double click the Add Remove Programs icon On the Install Uninstall tab select Palm Desktop from the list Click Add Remove Click Yes to confirm you want to remove the application pdQ Basics Handbook Chapter 6 Troubleshooting This chapter explains how to reset the pdQ smartphone how to troubleshoot problems and where to find help If you encounter a problem with your pdQ smartphone look in this section for the description that most closely matches the symptoms and try the suggestions listed For troubleshooting tips not included in this handbook refer to either the README TXT file or the HelpNotes file located in the Palm Desktop directory These files are also on the installation CD ROM and disks In This Chapter Using Online Help page 62 Managing the Memory Cache page 62 Resetting the pdQ Smartphone page 62 Troubleshooti
70. nd messaging capabilities make it easy to make a phone call receive a page see who left voice mail and participate in a conference three way call This chapter explains how to use your pdQ smartphone as an integrated phone and message manager In This Chapter Making a Call page 24 Using Advanced Calling Features page 24 Answering Calls page 29 Ending Calls page 30 Making Adjustments page 30 Using Keyguard page 33 Making a Call Making a Call You can make a phone call using either the keypad or the Dialer To make a call from the keypad 1 If the pdQ smartphone is not on press and hold on the keypad to turn it on Wait for the signal strength icon to appear 2 Extend the antenna 3 Press the keys to enter the phone number Notice that the pdQ smartphone displays any matching caller information from the Speed Dial list or the Address Book as you press the keys 4 When you have entered the number press eno If you make a mistake while entering the number press to remove the last digit you pressed Hold the key down to remove several digits 5 When you have finished your call press To make a call using the Dialer Use the Dialer to make phone calls with the keypad open 1 Flip open the keypad 2 If the pdQ smartphone is not on tap A to turn it on 3 Tap Q to open the Dialer 4 Tap the keys to enter the phone number Tap Send 5 When you have finished your call tap End Using Advanced Ca
71. ng Information Notice that the on screen keyboard also has a screen for international Characters You can move among the three screens at any time 5 When you have finished tap Done to close the on screen keyboard Writing with the Stylus The pdQ smartphone includes Graffiti power writing software as the primary system for entering text and numbers In Graffiti the simple strokes you write with the stylus are instantly recognized as letters or numbers Opening the Memo Pad Application The Memo Pad application is ideal for practicing Graffiti script This section explains how to open the Memo Pad and use it to practice Graffiti For a more detailed explanation of the Memo Pad see the pdQ Applications Handbook 1 Flip open the keypad Press the O button to open the Memo Pad 2 Tap New to open a new Memo page Memo List w All New memo META w Unfiled iL 1 11222 Meeting Minutes cursor Tap New A j Q Write in the Se 2 Graffiti area Writing Letters With Graffiti Graffiti includes any character you can type on a standard keyboard Because the Graffiti strokes closely resemble those of the regular alphabet most people find they can enter text quickly and accurately with only minutes of practice AA FF KK T7 4U 55 There are four basic concepts for success with Graffiti m If you draw the character shape exactly as shown in the tables in this chapter you can
72. ng Keyguard on page 33 Turn the pdQ smartphone ringer on or off See Adjusting the Ringer Sounds on page 31 Restrict the pdQ smartphone so that it cannot be used without entering a password See Restricting the pdQ Smartphone on page 156 in the pdQ Applications Handbook Adjust the volume of the ringer See Adjusting the Ringer Sounds on page 31 Use the pdQ smartphone as a modem See Chapter 9 Modem Emulation in the pdQ Applications Handbook Begin a HotSync operation See Performing a Local HotSync Operation on page 51 in the pdQ Applications Handbook pdQ Basics Handbook Chapter 4 Working with Organizer Features Record keeping on the go challenges even the most organized person The pdQ smartphone makes maintaining information about contacts and keeping a To Do List easier than ever All it takes is a tap to ensure that information you enter is up to date and available in two places when you synchronize your pdQ smartphone with your computer This chapter explains how to work with the built in applications enter information look up information and use organizer features In This Chapter Selecting Applications page 36 Entering Information page 38 Using Application Controls page 44 Using Menus page 45 Choosing Fonts page 47 Using Categories page 48 Attaching Notes page 50 Marking Private Entries page 51 Beaming Information to Other pdQ Smartphones page 51 Finding Data
73. ng Tips page 64 Technical Support Service and Repair page 68 Using Online Help Using Online Help Many of the dialogs that appear on the pdQ smartphone have an online tips icon in the upper right corner Online tips contain a summary of what is required by the dialog shortcuts for using the dialog or other useful information Online tips always relate to the function you are currently doing To use the online tips 1 Tap i in the upper right corner of a dialog to open the Tips dialog Keyboard There are three ways to access the onscreen keyboard 1 Tap the dots in the alelelrl elixiu iole corners of the Graffiti writing area to activate the ANMORONnMA numbers or letters ft space keyboards 2 The Keyboard command A Yy 2 Tap x to scroll through the information 3 Tap Done when you have finished Managing the Memory Cache Your pdQ smartphone uses a memory cache to improve its operating speed A memory cache is a place where frequently used information is stored so it can be retrieved quickly In the pdQbrowser application you can set a maximum cache value The default cache limit is 300K a modest size intended to avoid low memory situations There is no absolute right number for the maximum cache value but here are some guidelines Q If your pdQ smartphone has plenty of free memory that is you have not downloaded many additional applications and you are a heavy Web user
74. ng chart to identify which application is most advantageous for you Once you have decided which e mail application to use see the pdQ Applications Handbook for procedures on installing and using it Method Use this method to pdQmail over the air Use this method to send and receive e mail wirelessly directly to your pdQ smartphone over the air In this method the pdQmail application connects to your mail server to retrieve and send messages Requirements m Your mail must reside on an Internet standard POP3 SMTP mail server m Your wireless service provider must provide digital data coverage in your area Note that data coverage is not the same as voice coverage but both are offered by your service provider Advantages and Restrictions m You can receive and send mail on your pdQ smartphone anywhere you have data coverage even at the shopping mall or on the Interstate pdQmail using HotSync Use this method to send and receive e mail via your computer using a MAPI compliant e mail program such as Eudora or Microsoft Outlook Express You transfer e mail to and from your pdQ smartphone using a HotSync operation Requirements m You must use a MAPI compliant e mail program Advantages and Restrictions m The HotSync operation is faster and provides better synchronization with existing e mail messages than over the air transmission m The pdQmail application has more features than the Mail applicat
75. ntering information during a phone call for even greater convenience Advanced HotSync Technology It only takes a tap to synchronize information between your pdQ smartphone and your computer HotSync technology makes it easy to m Keep an extra copy of information to ensure against loss m Synchronize e mail stored on the pdQ smartphone and your computer m Install and remove applications such as utilities and games For information about setting up and performing your first HotSync operation see Synchronizing the pdQ Smartphone with a Computer on page 20 For additional details see Chapter 7 HotSync Technology in the pdQ Applications Handbook 8 pdQ Basics Handbook If You Are Already Using a Palm Device If You Are Already Using a Palm Device If you are already familiar with Palm connected organizers you ll find that the pdQ smartphone operates the same way with very few exceptions To transfer information initially from your Palm connected organizer first synchronize your Palm connected organizer to your computer and then synchronize your pdQ smartphone to your computer Differences between Your Palm Device and the pdQ Smartphone Although most icons and buttons on the pdQ smartphone are identical to those on your Palm connected organizer a few are located in different places Icons on the SideStrip m To perform a HotSync operation tap A m To adjust screen contrast tap y on e in the upper right corner
76. of names Listing applications by name 1 Flip open the keypad Tap e to open the Applications Launcher 2 Tap to open the Applications Launcher menus 36 pdQ Basics Handbook Selecting Applications 3 From the Options menu tap Preferences Preferences a Remember Last Category View By Icon 4 In the View By pick list tap List 5 Tap OK to display the Applications Launcher in list format 3 46 prn w All Address El Call History Dialer YA HotSync ES Memo Pad 5 pdQalert 35 pdOmail O Security E To Do List EH Calc S Date Book Expense Mail G29 ModemEm h pdObrowser 33 Prefs ED Speed Dial Displaying Applications by Category You can put the applications on your pdQ smartphone into categories so they are easier to see For example you could put all the phone applications into a category called Phone After assigning applications to categories you can choose to look at a single category or to see all your applications 1 Flip open the keypad Tap e to open the Applications Launcher 2 Tap to open the Applications Launcher menus 3 From the App menu tap Category Category Address Calc Call History Date Book Dialer Expense HotSync Mail Memo Pad ModemEm w Main w Main Phone w Main Phone Main w System w Main w Main Phone 4 Tap the w next to each application to assign it to a category Note You can create your own categories Tap Edit Cate
77. on Your pdQ Smartphone page 52 Selecting Applications Selecting Applications The pdQ smartphone comes with a variety of applications that you can open from the Applications Launcher You can also use the buttons surrounding and below the writing area to open applications Opening an Application 1 Flip open the keypad Tap e to open the Applications Launcher 3 36 pra w All a Address Calc Call History 0 Date Book Dialer Expense G HotSync Mail Memo Pad O A ModemEm pdQalert pdObrowser Tap the scroll bar or press the Down button to see additional applications 2 Tap the icon for the application you want to launch If you have more applications installed than you can see on one screen tap the scroll bar or press the Down button to move between screens Note As a shortcut you can write the Graffiti handwriting character for g the first letter of an application you want to open The Applications Launcher scrolls to the first application beginning with that letter Changing Applications When working in any application tap or press a key to switch to another application The pdQ smartphone automatically saves your work when you change from one application to another so you don t need to worry about losing information Displaying Applications By default the Applications Launcher displays each application as an icon If you prefer you can display applications as a list
78. ons such as the Address Book To connect from the Address Book You can make a phone connection directly from your Address Book where you can store hundreds of phone numbers 1 Flip open the keypad Tap E to turn on the phone 2 Press the Q key to open the Address Book Address List w Business2 Forman Sam 555 999 9999 Home Web http 22www site cO Manning P R 555 333 3333 F Post Tony tpostesite com E El Sample Mar 555 123 4567W Trainer Jane 555 222 3333W Vendor B J 555 222 2222 3 Do one of the following m Ifthe phone number you want to call appears in the list tap the icon to dial immediately m If you want to see other numbers for this person tap the phone number The pdQ smartphone displays all the numbers including e mail addresses and URLs you have entered for this person Tap the number you want to call and tap Dial 4 When you have finished your call tap End Immediate E mail and Web Access If you have digital data coverage in your area you can use your pdQ smartphone for wireless access to e mail using the pdQmail application and to the Internet using the pdQbrowser application Once you have set up these applications just turn on the pdQ smartphone and flip open the keypad m To use pdQmail tap y on the SideStrip to open the application m To use Palm Mail tap e to open the Applications Launcher Then tap E to open the Mail application m To browse
79. ord Flash m If the keypad is open tap Flash 2 To move between two callers press Gano Ending Calls To end a call 1 If the keypad is closed press either or Eme 2 If the keypad is open tap 3 or End The length of the call in minutes and seconds appears on the screen for about ten seconds To clear this information press or Car Making Adjustments It is easy to reenter phone numbers adjust the speaker volume set the microphone to mute or turn off the ringer on your pdQ smartphone Making Adjustments During a Call To correct an error while dialing 1 If you press the wrong key while dialing press to remove the last digit you pressed 2 To remove several digits press and hold E To adjust the speaker volume during a call gt Press the volume control buttons on the left side panel See page 3 30 pdQ Basics Handbook Making Adjustments To set the microphone to mute during a call 1 If the keypad is closed press the left 39 Smart Key under the word Mute 2 If the keypad is open tap Mute To turn off the ringer gt Do one of the following m Press i m Press one of the volume control buttons on the left side panel m Press the backlight button on the top panel Pressing this button turns off both the ringer and the backlight Adjusting the Ringer Sounds You can adjust the volume of the ringer or set your pdQ smartphone to blink instead of ringing when you have an
80. ost cases if you have purchased data coverage all of these settings have already been entered for you This chapter contains information for the advanced user check with your phone service provider and your Internet Service Provider before making any entries or adjustments in these screens Collecting Information Before you begin contact an Internet Service Provider ISP ISPs provide the services required to use the Internet and send or receive e mail Use the table below to collect information on the network settings An asterisk identifies information your ISP provides Network Preferences Service User Name Password Phone Internet access phone number Network Preferences Details Connection type Idle timeout Query DNS O Primary DNS Domain Name System Secondary DNS optional IP Address Automatic 76 pdQ Basics Handbook Entering Network Preferences Entering Network Preferences To open the Network Preferences screen 1 Flip open the keypad Tap e to open the Applications Launcher 2 Tap to open the Preferences screen 3 From the pick list in the upper right corner tap Network Preferences w Network Selecting a Service Use the Service line to select your Internet Service Provider ISP or to set up access to a dial in server To select a service 1 Tap the Service pick list to display a list of service tem
81. our pdQ smartphone by tapping the menu icon j Some menu commands are common to all applications Others are specific to the application you are using For example menus in the Memo Pad have different options than those in the Date Book The common menu commands are described in this section For details about the menus in an application see the chapter on that application in the pdQ Applications Handbook To open the menus 1 Open a pdQ smartphone application such as the Memo Pad 2 Tap to open the menus for that application w Unfiled Record New Memo YN Delete Memo YD Beam Memo YB t Tap the x A Q Menu icon In this example there are three menus Record Edit and Options The Record menu which is open contains three commands New Memo Delete Memo and Beam Memo Choosing a Menu After you open the menus for an application tap the menu that contains the command you want to use The menus and menu commands you can see depend not only on the application that is running but also on which part of the application is currently on the screen For example in the Memo Pad the menus for the Memo List screen are different from those for the Memo screen Chapter 4 Working with Organizer Features 45 sainjee4 J9ZIUEBIO YUM BUIIOM Using Menus Using Graffiti Shortcut Commands Most menu commands have Graffiti Command stroke equivalents like the keyboard shortcuts on comp
82. our prefix here O Disable call waiting 1170 O Use calling card 2 Tap the Dial prefix line Enter the appropriate prefix Chapter 8 Setting Network Preferences 79 S99U9 9J91d 410M J9N Burnes Entering Network Preferences Disabling Call Waiting Call Waiting can cause your network session to end if you receive another call while you are connected If your telephone has Call Waiting disable this feature before logging into your ISP or dial in server To disable Call Waiting 1 Tap the Disable call waiting check box Phone Setup Tap this box to turn off Call Waiting Enter the disable code here 2 Tap the Disable call waiting line Enter the disable code Each telephone company assigns a code to disable Call Waiting Contact your local telephone company for the code you should use Using a Calling Card You can use a calling card for your calls to an ISP or dial in server After dialing the ISP the pdQ smartphone enters your calling card number automatically However when you connect to a server there is usually a delay before you enter your card number To produce this delay you must add commas before the card number Each comma delays the transmission of the number for two seconds You ll need to experiment to determine the correct delay To use a Calling Card 1 Tap the Use calling card check box 2 Tap the Use calling card line Enter your calling card number 3 Tap OK to confirm your selection
83. p Address entries To Do items or Memos for easy review You cannot however assign categories to Date Book events When you first create an entry itis Unfiled which means it does not belong to a category You can leave it Unfiled or assign it to a category at any time The use of categories is optional The category you choose is used only for sorting and viewing records It does not affect the contents of the record To assign a category to an entry 1 Tap a To Do item memo or Address Book entry Tap Edit 2 Tap Details 3 From the Category pick list tap the category you want to assign Address Entry Details Show in List w Work Business a Personal Private ouickList Unfiled 4 Tap OK Category Viewing Lists by Category 48 After you have assigned categories to your entries you can easily view the entries by category Viewing by category is particularly useful in applications such as the Address Book where you may have a long list of records To use categories in a List screen 1 Tap the pick list in the upper right corner of the screen Address List w Business2 Forman Sam 555 999 9999 Home Web http www site cO Manning P R 555 333 3333 F Post Tony tpost site com E Sample Mar 555 123 4567 W Trainer Jane 555 222 3333 vendor B J 555 222 2222 Tap here Address List MALT Business Forman Sam sc Business Home Web http Personal Manning P R 5E Post Tony Sample M
84. pdQ Basics Handbook QUALCONWM QUALCOMM Incorporated 6455 Lusk Boulevard San Diego California 92121 2779 U S A http Awww qualcomm com Software changes may have occurred after this printing QUALCOMM reserves the right to make changes in technical and product specifications without prior notice The products and equipment described in this documentation are manufactured under one or more of the following U S Patents 4 901 307 5 056 109 5 099 204 5 101 501 5 103 459 5 107 225 5 109 390 5 193 094 5 228 054 5 257 283 5 265 119 5 267 261 5 267 262 5 280 472 5 283 536 5 289 527 5 307 405 5 309 474 5 337 338 5 339 046 5 341 456 5 383 219 5 392 287 5 396 516 D356 560 5 408 697 5 414 728 5 414 796 5 416 797 5 426 392 5 437 055 D361 065 5 442 322 5 442 627 5 452 473 5 461 639 5 469 115 5 469 471 5 471 497 5 475 870 5 479 475 5 483 696 5 485 486 5 487 175 5 490 165 5 497 395 5 499 280 5 504 773 5 506 865 5 509 015 5 509 035 5 511 067 5 511 073 5 513 176 5 515 177 5 517 323 5 519 761 5 528 593 5 530 928 5 533 011 5 535 239 5 539 531 5 544 196 5 544 223 5 546 459 5 548 812 5 559 881 5 559 865 5 561 618 5 564 083 5 566 000 5 566 206 5 566 357 5 568 483 5 574 773 5 574 987 D375 740 5 576 662 5 577 022 5 577 265 D375 937 5 588 043 D376 804 5 589 756 5 590 069 5 590 406 5 590 408 5 592 548 5 594 718 5 596 570 5 600 754 5 602 834 5 602 833 5 603 096 5 604 459 5 604 730 5 608 722 5 614 806 5 617 060 5 621 752 5 621 784 5 621 853 5 625 876 5 627 857 5 629
85. pen the Start menu and choose Run Type the letter of your CD ROM drive followed by a colon and the word setup For example if your CD ROM drive is drive D type D setup Click the Install button Follow the instructions on the screen Notice that there are two e mail applications provided with your pdQ smartphone Palm Mail and pdQmail During the installation you can select which of these applications you want to use If you are not sure you can skip the installation of both e mail conduits and install them at a later time See page 19 for a comparison of pdQmail and Palm Mail After you have installed the software refer to the Help menu for complete information about how to use Palm Desktop Chapter 2 Setting Up Your pdQ Smartphone 21 auoyudwews opd sno dn Buijes Synchronizing the pdQ Smartphone with a Computer Performing Your First HotSync Operation 22 The first time you synchronize data you need to enter user information on both the pdQ smartphone and the Palm Desktop Once you enter this information and synchronize the HotSync Manager recognizes your pdQ smartphone and doesn t ask for this information again You must perform your first HotSync operation with a local direct connection using the cradle rather than using a modem Note If you area system administrator preparing several pdQ smartphones for a group of users follow the procedures in Creating a User Profile g in Chapter 7 HotSync Tec
86. plates A service template is a set of configurations that you can create save and reuse 2 Do one of the following m Tap the service you want to use m Tap Untitled Enter a unique name to create a new service template Entering the User Name The User Name is the name you use when you log into a server Although this field can contain multiple lines of text only two lines appear on the screen To enter a User Name 1 Tap the User Name line Chapter 8 Setting Network Preferences 77 S99U9 9 91d 110M J9N Burnes Entering Network Preferences 2 Enter your user name Be aware that most dial in servers do not accept spaces in the user name w Network Preferences Entering your Password Enter your user name here Use the Password field if you want your pdQ smartphone to enter your password automatically each time you log in to your server or ISP Check with your ISP to confirm whether or not your password is case sensitive If you do not want your password entered automatically that is if you want the security of entering it yourself each time you log in skip this section and continue to Entering Phone Settings To enter a Password 1 Tap the Password box Preferences w Network Tap here Enter your password here Password Enter a password If you do not assign a password you will be asked for one when you connect 2 Enter the password you use to log in
87. puter s unique identification Internet Service Provider a vendor who provides direct access to the Internet The computer on which e mail messages are stored Mail Application Programing Interface an Internet standard format for e mail pdQ Basics Handbook Glossary MIME password PDA pick list point to point POP or POP3 prefix protocol proxy real name return address roaming script scroll bar serial port Glossary Multipurpose Internet Mail Extension an extension to Internet mail that adds support for the exchange of multi part messages including binary files A combination of letters or letters and numbers used to gain access to a network and or computer system Passwords are security measures that help to prevent unauthorized persons from working with another person s computer resources or obtaining access to a network Personal Digital Assistant such as a Palm connected organizer In these documents PDA refers generally to the applications you use with the keypad flipped open as distinct from the features you use when the keypad is closed A list of choices that appears when you tap w on the pdQ smartphone screen A term used to describe a data channel which connects two and only two computers Post Office Protocol the Internet standard protocol for retrieving messages on a computer The number you dial before the telephone number to reach an outside line A set of ru
88. r features and contains general information about the applications delivered with the pdQ smartphone If you re new to digital phones or electronic organizers use this book to get acquainted with the pdQ smartphone pdQ Applications Handbook The pdQ Applications Handbook contains detailed information about the applications delivered with your pdQ smartphone Each chapter covers a specific application so you can quickly find the information you need when you need it 10 pdQ Basics Handbook Setting Up Your pdQ Smartphone This chapter guides you through the setup process explains how to install Palm Desktop software and describes how to synchronize the pdQ smartphone with a computer In This Chapter Getting Started Setting Phone Preferences Network Settings Deciding What E mail Application to Use Synchronizing the pdQ Smartphone with a Computer page 12 page 15 page 18 page 19 page 20 Getting Started Getting Started Follow the steps in this section to charge the battery and set up your pdQ smartphone You will need the following m pdQ smartphone m pdQ smartphone battery m pdQ smartphone cradle m An open DBS serial port on the computer used for HotSync operations For information about ports refer to your computer documentation Basic Setup Checklist Use this checklist as a guide Notice that many of these procedures are optional depending on how you want to use your pdQ smartphone For example
89. rd of a car on a hot day and keep it away from heaters and other heat sources Store it out of direct sunlight Do not store or use the pdQ smartphone in any location that is extremely dusty damp or wet Use a soft damp cloth to clean the pdQ smartphone If the surface of the screen becomes soiled clean it with a soft cloth moistened with a diluted window cleaning solution Do not let unauthorized personnel install or service your pdQ smartphone or its accessories Faulty installation or service may be dangerous and will invalidate your warranty Only use QUALCOMM approved accessories with the pdQ smartphone Using unauthorized accessories may be dangerous and will invalidate your warranty if the pdQ smartphone is damaged Antenna Care 70 a a Always extend the antenna fully when you place or receive a call for best reception Handle the antenna gently For best reception when using the headset keep the headset wire away from the antenna When using the pdQ smartphone to connect to the Internet or send and receive email make sure the extended antenna is at least 20 centimeters 8 inches away from other people and is pointed away from them pdQ Basics Handbook Battery Care Battery Care The pdQ smartphone uses a lithium ion battery which is recharged while the pdQ smartphone is in the cradle You can purchase an additional battery if you wish Tips for Conserving Battery Life Follow these suggestions to maximiz
90. rrange the order of the memos in the List screen check the Memo Preferences setting Make sure that Sort by is set to Manual See Chapter 8 Memo Pad in the pdQ Applications Handbook Q The sorting preferences may be different on the Palm Desktop and in the pdQ smartphone Sorting preferences from the Palm Desktop software are not transferred to the pdQ smartphone The pdQ smartphone uses the sorting preferences you enter in the Memo Preferences screen In the Date Book Week View can t select overlapping events Q Inthe Week View you cannot select overlapping events that have the same start time If you have two or more events with the same start time choose the Day View for that day to see the overlapping events Chapter 6 Troubleshooting 67 Bunooysa qno Technical Support Service and Repair The Call History application shows a different number of calls on the main screen and the statistics screen QU If you synchronize more than one pdQ smartphone with the same user name the statistics will differ Call statistics show the calls on one pdQ smartphone Call History shows the calls made by one user on all devices synchronized under the same name Be aware however that it is not a good practice to synchronize more than one device with the same user name Other problems may occur got a message asking if want to disable Name Lookup in Call History What does this mean The Name Lookup feature searches th
91. s Handbook Glossary Auto Bcc blind copied message bookmark call forwarding call history call waiting carrier features command conduit cradle data transmission default domain dialog DNS domain name Glossary An option for sending a blind copy bcc of your e mail messages to another address You set up the Auto Bcc in the More Sending Preferences dialog A message that is copied to the specified person s without the knowledge of the other persons to whom that message is being sent or carbon copied A Web file that lets you quickly connect to a site you have previously visited and marked like a bookmark placed in a book A feature that permits you to reroute incoming calls to a different telephone number either all the time or only when your phone number is busy or doesn t answer A list of the last 99 calls you have sent or received When you re currently engaged in a call a signal notifying you that another call has arrived Options available from your telephone service provider Since these options vary you must contact your service provider for detailed information An instruction that causes a device such as a pdQ smartphone or a computer to perform an action A program that controls how records are moved during a HotSync operation The unit designed for storing the pdQ smartphone recharging its battery and synchronizing data with a computer The technology of transmitting
92. s and hold on the keypad 2 Do one of the following m Press E m Press the right y Smart Key under Redial To redial with the keypad open 1 Flip open the keypad If the pdQ smartphone is not on tap a 2 Tap Redial Checking Your Own Phone Number To check the phone number on a pdQ smartphone do the following 1 Press and hold on the keypad 2 Press ro Chapter 3 Using Phone and Messaging Features 27 sainjea4 Huibessayy pue auoud Buisp Using Advanced Calling Features Making a Conference Call If your service provider supports conference calls you can use your pdQ smartphone to make a three way call To make a conference call 1 Call the first conference participant 2 Put the first caller on hold in one of these ways m If the keypad is closed press the right Smart Key under Flash m If the keypad is open tap Flash 3 Enter the phone number of the second participant 4 Press or tap Send Making a Data Connection You can use your pdQ smartphone to connect to Internet Service Providers ISPs or remote access servers For details about setting up these services see Chapter 8 Setting Network Preferences Once they have been set up follow these procedures to make a data connection To make a data connection 1 Flip open the keypad If the pdQ smartphone is not on tap E to turn it on 2 Tap e to open the Applications Launcher 3 Tap to open the Preferences screen 4 From
93. s turned on the time is wrong Q Verify that there is a check mark in the Synchronize PDA time to air time check box If it is not checked the pdQ smartphone does not reset the time based on the current time See Setting the Time Zone on page 16 Q Verify that you have selected the correct time zone Q If adjusting these two settings does not solve the problem contact your service provider The pdQ smartphone doesn t recognize my handwriting Q For the pdQ smartphone to recognize text written with the stylus you must use the Graffiti characters See Writing with the Stylus on page 39 Q Make the Graffiti character strokes in the Graffiti writing area not on the display part of the screen Q Make sure you are writing the strokes for letters in the left side and the strokes for numbers in the right side of the Graffiti writing area Q Make sure that Graffiti is not shifted into extended or punctuation modes See Writing with the Stylus on page 39 When I tap screen icons the right application or feature does not open QU Recalibrate the screen Choose Digitizer from the Preferences pick list and follow the directions See Calibrating the Screen on page 14 When I tap nothing happens Q Not all applications or screens have menus Try a different application Beamed data does not transmit Q Verify that the Beam feature is enabled on the General Preferences screen When your pdQ smartphon
94. sing 47 G General Preferences setting 17 Graffiti accented characters 43 alphabet 39 capital letters 41 concepts 39 defined 39 menu shortcuts 46 navigation strokes 43 numbers 42 online help 46 problems recognizing handwriting 65 punctuation marks 42 shortcuts 44 symbols 43 writing characters 40 writing tips 40 H handstrap attachment 3 handwriting problems 65 hard reset 63 headset 64 headsetjack 3 hearing aid using pdQ smartphone with 73 help in Graffiti 46 notes in the Palm Desktop directory 61 online tips 62 90 technical support 68 home service 4 HotSync benefits 8 communications port 13 defined 20 first time 22 troubleshooting 64 with keypad closed 34 idle banner 15 idle timeout 81 infrared port 65 Install Tool Palm Desktop 57 installing applications 58 battery 13 Palm Desktop software 20 international characters Graffiti 43 on screen keyboard 39 Internet connecting to 28 IP address 82 85 IR port beaming data 51 location 3 K keyboard chart 39 using on screen keyboard 38 keyguard 33 34 keypad 4 L letters choosing font style 47 writing with Graffiti 39 login script 83 looking up information Find 52 Find and Dial 53 Phone Lookup 54 M medical devices using pdQ smartphone near 72 Memo Pad troubleshooting 67 memory adjusting memory cache 62 memory is full message 66 menus choosing a command 45 Edit menu 46 p
95. t the IR port of the receiving device For best results the pdQ smartphones should be from five centimeters to one meter approximately 2 inches to 40 inches apart and the path between the two devices must be clear of obstacles 4 Wait for the Beam Status dialog to indicate that the transfer is complete before you continue working on the pdQ smartphone Chapter 4 Working with Organizer Features 51 sainjee4 4aziuebiC YUM BUMIOM Finding Data on Your pdQ Smartphone Note To quickly beam your business card just press and hold the Q g key for a few seconds To receive beamed information Before you can receive beamed information the Beam Receive feature must be turned on See Setting General Preferences on page 17 1 Turn on the pdQ smartphone Point the IR port directly at the IR port of the transmitting device to open the Beam Status dialog Tap Yes to accept the transmission Wait for the Beam Status dialog to indicate that the transfer is complete then tap OK to display the new entry Finding Data on Your pdQ Smartphone After using your pdQ smartphone for a while you may have a large amount of information stored on it To locate specific data you can use the Find command the Find and Dial feature and the Phone Lookup feature Using the Find Command 52 The Find command searches for any text you specify in any application including notes You can search for whole words or just the beginning lett
96. ter 20 Using Phone and Messaging FeaturesS o o oo o 23 Making a Call ini A A aio 24 Using Advanced Calling Features 0 000 0000008 24 Answering Calls ot o o A ita 29 Ending Calls sa Maa ik A ee ES Lol e A A 30 Making Adjustments 0 0 00 0000 30 Using Keyguar disc ea ate os Beda SRE ope oR Re pon 33 pdQ Smartphone Menus 0 e eee 34 Working with Organizer Features 0000eee eens 35 Selecting Applications s sussa 00 e eee 36 Entering Information 0 0 00 c eee eee eee 38 Using Application Controls 0 0 e eee eee eee 44 Using Menus anirai wie eA ea ay seul Uae ede 45 Choosing Font iio ay ates ee Genin ate wie eee Gas lal ate 47 Using Categories reier ei elie ai ee Dede ee dae eA 48 Attaching Notes atit sais de a di a el a a ela te 50 Marking Private Entries unanunua nuaran e eee eee eee 51 Beaming Information to Other pdQ Smartphones 51 Finding Data on Your pdQ Smartphone 0 0008 52 Installing and Removing Applications 57 Installing Applications 000 2 58 Removing Applications 0 eee eens 60 Removing Palm Desktop Software ooooooccococccccccccccc o 60 Troubleshooting oooooocoornrnn eee 61 Using Online Help esoo sss ccto0 rr ra DE ma eens cranes 62 Managing the Memory Cache 6 6666 c cece een eee 62 Rese
97. th a note attached 5 To review or edit a note tap D 50 pdQ Basics Handbook Marking Private Entries Marking Private Entries In applications you can mark individual entries as Private Private entries remain visible and accessible until you change the Security setting to hide all Private entries See Chapter 15 Security in the pdQ Applications Handbook for complete information about how to use the Security settings To mark an entry as Private 1 Display the entry that you want to mark as Private 2 Tap Details 3 Tap the Private check box Beaming Information to Other pdQ Smartphones Your pdQ smartphone is equipped with an IR infrared port that you can use to beam information to another pdQ smartphone or a Palm connected organizer with an IR port You can beam the following m The current Address Book Date Book To Do List or Memo Pad entry m All Address Book To Do List or Memo Pad entries in the current category m Your business card To create a business card see Chapter 1 Address Book in the pdQ Applications Handbook m An application that you have installed Note Toconserve power your pdQ smartphone is delivered with the beam g feature turned off To turn it on see Setting General Preferences on page 17 To beam information 1 Locate the entry you want to beam 2 Tap Tap the Beam command from the Record menu 3 Point the IR port at the top of the back panel a
98. the Web tap e to open the Applications Launcher Then tap 2K to open the pdQbrowser application Chapter 1 Introducing the pdQ Smartphone 7 auoudwews opd oy Buronpo juj Features with the Keypad Open Convenient Messaging The pdQ smartphone lets you receive and respond to virtually any type of message Its messaging and voice mail notification capabilities save you time while on the go When you receive voice mail or a page gt lt appears on the pdQ smartphone screen Simply press on the keypad to open a list of your voice mail pages and other messages Press to dial your voice mail account Or you can run the pdQalert application by tapping on the Applications Launcher to respond immediately to messages Note The messaging services available vary depending on your service g provider Contact your service provider to learn more about the pdQ smartphone message features available to you Easy Access to Palm Applications During Calls If you re talking on the phone and need to check information in any of your applications such as the Date Book or Memo Pad simply open the application you want to use Your call is not affected by opening and closing the keypad or by opening any of the applications on your pdQ smartphone You can use the on screen keyboard or the stylus to add or change information such as appointments addresses or memos during the call Attach the pdQ smartphone headset while you are e
99. the name you want to find in the Look Up line at the g bottom of the screen The list scrolls to the first name starting with that letter 5 Tap Add to paste the name and phone number into the entry you selected in step 1 Chapter 4 Working with Organizer Features 55 sainjyee4 J19ZIUEBIO YUM BUIJIOM Chapter 5 Installing and Removing Applications Your pdQ smartphone comes with many applications installed You can also install additional applications such as games and other Palm organizer software There are many third party applications available for Palm connected organizers Each of these applications takes up some of the pdQ smartphone s memory Periodically you ll want to add new applications or remove old ones This chapter explains how to install and remove applications on your pdQ smartphone and how to remove Palm Desktop software from your computer In This Chapter Installing Applications page 58 Removing Applications page 60 Removing Palm Desktop Software page 60 Installing Applications Installing Applications 58 The Palm Install Tool makes it quick and easy to install software on the pdQ smartphone You install new applications during the process of synchronizing your pdQ smartphone and your computer Considerations m Be aware that any application you install on the pdQ smartphone resides in memory A hard reset of the pdQ smartphone automatically deletes these applications you can also delete the
100. the pick list in the upper right corner select Network Preferences w Network User Name Password Phone T 5 Verify that the settings on the screen are correct Tap Connect The pdQ smartphone connects to your service provider 28 pdQ Basics Handbook Answering Calls Checking and Responding to Messages from pdQalert To check your pdQalert messages 1 2 If the pdQ smartphone is not on press and hold on the keypad Press the key Ha Y No Text Messages No Voice Mail Scroll with 7 volume keys List Done Press the volume control buttons to scroll through the items in the list Press the left Smart Key to see more detail about a message The left Smart Key toggles between List and Details so you can see both the list of messages and the content of a single message On this screen you can read your messages and reply to them but you cannot modify or delete them To modify or delete messages see Chapter 11 pdQalert in the pdQ Applications Handbook To reply to a pdQalert message press when the message is bold If the message includes a phone number the pdQ smartphone connects to that number For voice mail messages the pdQ smartphone dials the voice mail number you set in the Phone Preferences panel See Setting Phone Preferences on page 15 To quit pdQalert press the right Smart Key under Done Answering Calls When there is an incoming call th
101. tion see Chapter 16 Speed Dial in the pdQ Applications Handbook Chapter 1 Introducing the pdQ Smartphone 5 auoudwews opd oy Buronpo juj Features with the Keypad Open Features with the Keypad Open SideStrip Tap the SideStrip icons with the stylus to do the following When you flip down the keypad the pdQ smartphone s organizer features appear Adjust the contrast Turn the phone on or off Open the Call History application Open the pdQmail application Perform a HotSync operation a ES CS oe lt o gt Graffiti Writing Area Write here with the stylus Write letters on the left and numbers on the right Icons Tap the icons in the area below the screen to open the following Applications Launcher Menus ES Dialer O Find Up and Down Keys Press these keys to move through lists Wake Up Button Press this button with the stylus to wake up a Palm application Keys Press these keys to open the following Palm applications Date Book To Do List Address ey Book Memo Pad 6 pdQ Basics Handbook Features with the Keypad Open Quick Connections from the Address Book When you flip open the keypad your pdQ smartphone gives you complete access to the Palm connected organizer applications Because the telephone features are integrated with these applications you can make phone calls send e mail or access the Internet directly from Palm applicati
102. to your server If you do not enter a password here the word Prompt remains in the Password box Each time you log in you will be prompted to enter your password If you do enter a password here the word Assigned appears in the Password box You will not be prompted to enter the password 3 Tap OK pdQ Basics Handbook Entering Network Preferences Entering Phone Settings In the Phone Setup dialog enter the telephone number you use to connect with your ISP or dial in server Contact your carrier for the correct number To enter your server Phone Number 1 Tap the Phone field to open the Phone Setup dialog w Network Enter your ISP phone number here Preferences Phone Setup Li Phone User Name YourName oo Password Phone Tap here O Dial prefit cc 2 Enter the phone number you use to reach your ISP or dial in server 3 Do one of the following m If you need to enter a dial prefix disable call waiting or use a calling card when you log in continue to those sections m If not tap OK Skip to Selecting a Connection Type on page 81 Entering a Dial Prefix A prefix is a number you dial before a telephone number to reach an outside line For example in many offices you must dial 9 before calling any number outside the company To enter a prefix 1 Tap the Dial Prefix check box Phone Setup a Tap this box if you need to use a prefix O Dial prefix Enter y
103. tting the pdQ Smartphone 000 0 e eee eee 62 Troubleshooting Tips 0 0 e eee eee eee ee 64 Technical Support Service and Repair 0008 68 iii Contents Chapter 7 Chapter 8 Care and Safety GuidelineS 00 oooooooomoomomoooo 69 Caring for Your pdQ Smartphone 000 000008 70 Antenna Catena da daa lo ada as id AS Das DAD 70 Battery Caress ii ii a read VN ale 71 Safety Guidelines caia il pecado 72 Setting Network Preferences 0 oooooooooooooooooooo 75 About Network Preferences 0 0000 c cece eee ee eee 76 Entering Network Preferences 000 00 c cece cece 77 Adding Details to Preferences nunnana nnna eee 81 Creating a Login Script norbai mEnE para aE aae aT eee 83 e e OO uae AE aa aT A 85 A Ue i aa aa T a a ae 89 pdQ Basics Handbook Chapter 1 Introducing the pdQ Smartphone Congratulations on your purchase of the pdQ smartphone The pdQ smartphone combines two leading edge technologies giving you the convenience of a digital phone and an electronic organizer in a single handset As you use your pdQ smartphone you ll soon appreciate its many time saving features In This Chapter Introducing the pdQ Smartphone page 2 Features with the Keypad Closed page 4 Features with the Keypad Open page 6 If You Are Already Using a Palm Device page 9 Accessories for Your pdQ Smartphone page 9 The pdQ Smartphone Docum
104. u can t read anything on the screen or use the HotSync icon on the SideStrip you may be able to synchronize the data Put the pdQ smartphone in the cradle with the keypad closed and press wr Press the left UY Smart Key Press 6 The HotSync operation runs General Troubleshooting The pdQ smartphone does not turn on a a a Adjust the contrast control Make sure the battery is installed properly Replace the battery If the pdQ smartphone still does not operate try a soft reset See Resetting the pdQ Smartphone on page 62 When I use the headset the reception does not seem as strong a 64 For best reception when using the headset keep the headset wire away from the antenna pdQ Basics Handbook Troubleshooting Tips After replaced the battery a low battery warning appeared A The battery warning message may appear immediately after replacing the battery In addition if you check the battery gauge in the Applications Launcher immediately after replacing the battery the gauge may start at empty and slowly rise to full This is normal It takes a few minutes for the battery gauge to accurately show the condition of the battery When dial with the keypad closed sometimes see incorrect digits displayed on the screen U Make sure that you are not touching the screen while you are pressing the keys This can send unintended signals to the pdQ smartphone Even when the pdQ smartphone i
105. uters The command letters appear on the right side of the menu commands Menu commands ommand letters Keyboard Y K Graffiti Help To use the Graffiti menu commands draw the Command stroke followed by the command letter The Command symbol appears just above the Graffiti writing area to indicate that you are in Command mode For example to choose the Select All command draw the Command stroke followed by the letter s Note You do not need to tap before you use the Graffiti menu g commands However since the Command mode is active for approximately two seconds you must write the letter immediately after drawing the command stroke to activate the menu command Using the Edit Menu 46 The Edit menu is available with any screen where you enter or edit text In general these commands apply to text that you select in an application To select text in an application 1 Tap the beginning of the text that you want to select 2 Drag the stylus over the text to highlight it in black Drag across the text to select additional words or drag down to select a group of lines The following commands may appear in an Edit menu Undo Reverses the action of the last Edit command For example if you used Cut to remove text the Undo command replaces the text Cut Removes text and stores it in memory You can paste this text into another area of the application or into a different application Copy Copies text and
106. vice may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation This receiver complies with part 15 of the FCC Rules Operation is subject to the condition that this device does not cause harmful interference Caution The user is cautioned that changes or modifications not expressly approved by the party responsible for compliance could void the warranty and user s authority to operate the equipment Warning Use only QUALCOMM approved accessories with QUALCOMM phones Use of any unauthorized accessories may be dangerous and will invalidate the phone warranty if said accessories cause damage or a defect to the phone The use of any other type will invalidate the warranty and may be dangerous Customer Service Your service provider s customer support department should be able to answer all of your questions If they are unable to assist you then please call 800 349 4478 toll free United States and Canada or 619 651 4028 worldwide QUALCOMM is a registered trademark and registered service mark Eudora is a registered trademark and pdQ pdQsuite pdQalert pdQbrowser Smart Keys and pdQmail are trademarks of QUALCOMM Incorporated 3Com the 3Com logo Palm Computing Graffiti and HotSync are registered trademarks and PalmPilot Palm III Palm OS Palm the Palm Computing platform logo the PalmPilot logo and the Palm III logo are trademarks of
107. y replaces older calls with newer ones To make a call from Call History with the keypad closed 1 2 If the pdQ smartphone is not on press and hold on the keypad Press the right Smart Key The right Smart Key toggles between Address and Calls so you can see information from both the Address Book and the Call History list Press the volume control buttons or the up and down keys to scroll through the Call History list pdQ Basics Handbook Using Advanced Calling Features 4 To see more information about an entry press the left Ca Smart Key The left Smart Key toggles between Details and List so you can view both the complete list and details about a specific entry 5 When the phone number you want appears in bold press Gseno 6 When you have finished your call press To make a call from Call History with the keypad open 1 Flip open the keypad If the pdQ smartphone is not on tap A to turn it on 2 Tap h to display the Call History list 3 To identify which calls are displayed tap the pick list in the upper right corner of the screen From the list tap All Incoming Outgoing or Missed 4 Tap the name or number you want to call Tap Dial 5 When you have finished your call tap End For detailed information see Chapter 3 Call History in the pdQ Applications Handbook Redialing the Most Recently Called Number To redial with the keypad closed 1 If the pdQ smartphone is not on pres
108. your pdQ smartphone remove them to recover memory can t get e mail on my pdQ smartphone a a To receive e mail wirelessly you must have over the air digital data coverage in your area Contact your service provider Tf you have digital data coverage you can send and receive e mail on the pdQ smartphone by using the pdQmail application and keeping all of your mail messages on a server The Palm Mail application does not support over the air data Ifyou do not have digital data coverage you must send and receive e mail on your computer e mail program You can then transfer messages to either Palm Mail or pdQmail using a HotSync operation Once the messages have been transferred you can read them answer them and compose new messages on the pdQ smartphone These messages are transferred back to your computer during your next HotSync operation and sent to their recipients by the computer e mail program See Chapter 10 Palm Mail and Chapter 13 pdQmail in the pdQ Applications Handbook can t surf the Web on my pdQ smartphone a a To access the Internet you must have over the air digital data coverage in your area Contact your wireless telephone service provider Before you can open a Web site on your pdQ smartphone the Network Preferences must be set up This is usually done by your service provider See Chapter 8 Setting Network Preferences pdQ Basics Handbook Troubleshooting Tips

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pdQ™ Basics Handbook