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IP KVM Manual

1. L Figure 5 8 Remote Console Options Menu Scaling a Mouse Handling The submenu for mouse handling offers two options for synchronizing the local and the remote mouse cursors Fast Sync The fast synchronization is used to correct a temporary but fixed skew Intelligent Sync Use this option if the fast sync does not work or the mouse settings have been changed on the host system This method takes more time than the fast one and requires a correctly adjusted picture Use the auto adjustment function to Warning Setup the picture 27 IP Module User s Manual Local Cursor Offers a list of different cursor shapes to choose from for the local mouse pointer The selected shape will be saved for the current user and activated the next time this user opens the Remote Console The number of available shapes depends on the Java Virtual Machine a version of 1 4 2 or above offers the full list Figure 5 9 Remote Console Options Menu Cursor a Video Settings Opens a panel for changing the IP KVM switch video settings IP KVM switch features two different dialogs which for adjusting the video settings Video Settings through the HTML Frontend To enable local video port select this option This option decides if the local video output of IP KVM switch is active and passing through the incoming signal from the host system The option Noise Filter defines how IP KVM switch reacts to small changes in the video inpu
2. 6 2 Remote Power Control This Power Control function will be provided in the near future 6 3 Virtual Media 6 3 1 Floppy Disk D Fle Edk View Favorites Tool Help Or O HAD Px Zero O D 2 BS sess betp 60 248 192 236 home asp vi Des unis Gi srh O g Bhoblocked E check Autounk No disk emulation set r Floppy Image Upload This option allows you to upload a binary image e g example img with a maximum size of 1 44MB to the IP KVM This image will be emulated to the host as USB device Floppy Image File Browse PURE r Device Settings SI drone Figure 6 3 Virtual Floppy Area Upload a Floppy Image A certain floppy image can be built up in two steps Click Browse button and select the image file Floppy Image Upload This option allows you to upload a binary image e g example img with a maximum size of 1 44MB to the IP KYM This image will be emulated to the host as USB device Floppy Image File Figure 6 4 Select Image File 37 IP Module User s Manual The maximum image size is limited to 1 44MB For larger image please see section 6 3 2 Click Upload button to upload the chosen image file into the IP KVM switch s onboard memory This image file is kept in the onboard memory of the IP KVM switch until the end of the current session as you logged out or initiated a reboot of the IP KVM switch 6 3 2 CD ROM Image
3. 5 2 2 Logout from the IP KVM Switch 22 So Th Remote CON SONS ss nn na ae asset 23 54 Man KN le ET 24 5 4 1 Remote Console Control Bar 25 5 4 2 Remote Console GtatuslLme eeaeee 34 6 MGI Kail e 35 SCT tt 35 61 1 6 Se ER cm vcxetd de scvctdcnncueti de ecvstdcenctetddercaciads 35 6 1 2 Telnet CONSO RER Rent 35 6 2 Remote Power Control none nues des nus 37 IP Module User s Manual Eeer MINEO aS sectc2s sxcoont sateen oscar aces descent ana S 37 GS Floppy DISK ss ne Rs Re PAR te AN Er 37 6 92 e Bee E 38 6 3 3 Drive errereen 43 0 34 ODHONS aana RM ANA 48 6 4 User Ee Ee Ee sn in sn 49 6 4 1 Change Password EEN 49 6 4 2 Users and RE re EEN 49 6 5 KVM Settings tee 51 EEN e Eeler 51 652 Keyboard MOUSE seraient ces 55 Bed e EE 57 G 6 iDevice Seting Si EE 58 ME lee 58 6 62 Dynamic DNS ere Seege EEN 61 6 6 3 e e EE 63 6 6 4 EH 64 6 6 5 Seral POM SR AR AA AR A nn rt 68 6 6 6 DAS nd TIME E 70 Hoy ame 2198 elc Preteen rrerrrrrtrenr renter rentrersren NS ts Nes 71 Gel MGIMIEN AN ee 74 6 7 1 DEVICE IMMONMANOM Sent ete lentes 74 02 En RE Le DEE 75 6 7 3 Update Firmware rentrent eme 76 6 7 4 e UME RES Ot nanan EE 78 4 12 tele e e Te Le EE 79 Ou PAGS Send Manaudou 81 D CAUSES SES Mn ea te ea eee 83 e ege EEN 90 IP Module User s Manual 1 The Quick Installation Guide The IP KVM switch redirects local keyboard mouse and video data to a remote administration console It
4. Use Image on Windows Share SAMBA To include an image from a Windows share select CD ROM from the submenu Remote Control XB Virtual Media CD ROM Image User Management Active Image No disk emulation set Image on Windows Share Share host tt Share folder name Image file name a User name EE Password Set Figure 6 5 Selecting CD ROM Active Image No disk emulation set Image on Windows Share Share host Share folder name Image file name User name Password Figure 6 6 Select Windows Share 38 IP Module User s Manual The following information has to be given to mount the image properly Share host The server name or its IP address Share folder name The name of the share folder to be used Image file name The name of the image file on the share folder User name If necessary specify the user name for the share named in advance If unspecified and a guest account is activated this guest account information will be used as your login Password If necessary specify the password for the given user name To register the specified file image and its location click on the button Set The specified image file is supposed to be accessible from the IP KVM switch The information above has to be given from the point of view of the IP KVM switch It is important to specify correct IP addresses and device names Otherwise IP
5. window system as usual In difference to the remote host system the Remote Console d window on your local window system is just one window among Warning others In order to make keyboard and mouse work your Remote Console window must have the local input focus 24 IP Module User s Manual 5 4 1 Remote Console Control Bar The upper part of the Remote Console window contains a control bar Using its elements you can see the state of the Remote Console and adjust the local Remote Console settings A description for each control follows CEK Ctri Alt Delete Ki N Sync ER Options Figure 5 5 Remote Console Control Bar Ctrl Alt Delete Ctrl Alt Delete Special button key to send the Control Alt Delete key combination to the remote system see also section 6 4 1 for defining new button keys Auto Adjust button H If the video display is of bad quality or distorted in some way press this button and wait a few seconds while the IP KVM switch tries to detect the video mode of VGA port to the controlled host and adjust itself for the best possible video quality K Sync Sync mouse Activates the mouse synchronization process Choose this option in order to synchronize the local with the remote mouse cursor This is especially necessary when using accelerated mouse settings on the host system In general there is no need to change mouse settings on the host Single Double mouse moc Ge Switches between the Single Mouse
6. Console Norm Desktop size is 1024 x 768 In 0 B s Out 0 Bis H Figure 5 16 Status line Furthermore both the incoming In and the outgoing Out network traffic are visible in kb s If compressed encoding is enabled a value in brackets displays the compressed transfer rate In 0 Bis Out 0 Bis Figure 5 17 Status line transfer rate For more information about Monitor Only and Exclusive Access settings see related sections 34 IP Module User s Manual 6 Menu Options 6 1 Remote Control 6 1 1 KVM Console O g Adress http 60 248 192 236 hd IP KVM Remote Console Console Norm Desktop size is 800 x 600 Fps 25 In 12 KB s Out 250 Bis Figure 6 1 KVM Console To open the KVM console either click on the menu entry on the left or on the console picture on the right To refresh the picture click on the button Refresh 6 1 2 Telnet Console me TP DN Terminal Server c 2000 2002 f Login Hl EEE La Figure 6 2 Telnet Console 35 IP Module User s Manual The IP KVM switch firmware features a Telnet server that enables a user to connect via a standard Telnet client In case the Telnet program is using a VT 100 VT 102 or VT 220 terminal or an according emulation it is even possible to perform a console redirection as long as the IP KVM switch host machine is using a text mode screen resolution Connecting to the IP KVM switch is done
7. Device ba 168 123 228 Drive a Refresh een Port 443 M S IT Enable Write Support WARNING This might destroy all data on the shared media Note The whole drive is redirected here If you redirect a local hard disk with more than one partition all partitions of the drive will be available on the remote computer Virtual Drive and Device Authentication Virtual Drive Drive 1 Some devices use only Drive 1 Username super Password frm Connect Disconnect Exit Hide to Tray 7 redirectable drives Found Grange Medium Figure 6 14 Drive Redirection dialog 45 IP Module User s Manual Drive to Redirect Device This is the address either the DNS name or the IP address of the IP KVM switch you would like to connect to Drive The local drive you want to share with the remote computer which could be Floppy disc CD ROMs USB Sticks and hard drives Port This is the network port By default IP KVM switch uses the remote console port 443 here You may change this value if you have changed the remote console port in your IP KVM switch s network settings Secure Connection Enable this box to establish a secure connection via SSL This will maximize the security but may reduce the connection speed Select the drive you would like to redirect All available devices drive letters are shown here Please note that the whole drive is shared with the remote comp
8. Dynamic DNS Server Check time The IP KVM switch registers itself for initiating the IP address of IP KVM switch stored in the Dynamic DNS server at this time Check interval This is the interval for reporting again to the Dynamic DNS server for updating the IP address associated with the Domain Name of the IP KVM switch The IP KVM switch has its own independent real time clock Make E sure the time setting of the IP KVM switch is correct see the Warning Section called Date And Time et Explorer ME LJ Fie Edk View Favorites Tools Help Q O d AG Zeen ker O B Saa yess betp 60 248 192 236 home asp v Eco uns G Search D P Broblcked F check IA Autolink E vptior ettings C Force HTTPS for Web access KVM Encryption Of Try Force cht intenet Figure 6 25 Device Security 63 IP Module User s Manual Force HTTPS If this option is enabled access to the web front end is only possible using an HTTPS connection The IP KVM switch will not listen on the HTTP port for incoming connections In case you want to create your own SSL certificate that is used to identify the IP KVM switch refer to the Section called Certificate KVM encryption This option controls the encryption of the RFB protocol RFB is used by the Remote Console to transmit both the screen data to the administrator machine and keyboard and mouse data back to the host If set to Off no encry
9. For instance on Windows based operating systems you can configure a dial up network connection which defaults to the right settings like PPP 68 IP Module User s Manual The Modem Settings panel allows you to configure the remote access to the IP KVM switch using a modem The meaning of each parameter will be described below The modem settings are part of the serial settings panel Serial line speed The speed the IP KVM switch is communicating with the modem Most of all modems available today will support the default value of 115200 bps In case you are using an old modem and discovering problems try to lower this speed Modem Init String The initialization string used by the IP KVM switch to initialize the modem The default value will work with all modern standard modems directly connected to a telephone line In case you have a special modem or the modem is connected to a local telephone switch that requires a special dial sequence in order to establish a connection to the public telephone network you can change this setting by giving a new string Refer to the modem s manual about the AT command syntax Modem server IP address This IP address will be assigned to the IP KVM switch itself during the PPP handshake Since it is a point to point IP connection virtually every IP address is possible but you must make sure it is not interfering with the IP settings of the IP KVM switch and your console computer The default value wil
10. IP KVM switch support The IP KVM switch supports Windows 98 Windows ME Windows 2000 Windows XP Unix Unix like Operating System Sun Solaris Linux and Mac OSX What browsers does IP KVM switch support The IP KVM switch support Microsoft Internet Explorer version 6 0 or higher Netscape 7 0 and Mozilla 1 6 Does the IP KVM switch work with other brand s KVM switch Yes the IP KVM switch can work with most standard KVM How many letters the username and password can be set on IP KVM switch The IP KVM switch accepts 32 letters of username and password How many concurrent user of IP KVM switch The IP KVM switch accepts 15 concurrent users How many bits of connection encrypted of IP KVM switch The IP KVM switch provides AES 256 bits connection encrypted Local mouse and remote mouse didn t sync after doing mouse Intelligent Sync Please don t put window on left up corner of remote console of IP KVM switch Intelligent Sync has to re calculate the coordinate of mouse from left up corner on remote console 82 IP Module User s Manual 9 Addendum A Key Codes Table A 1 shows the key codes used to defines keystrokes or hotkeys for several functions Please note that these key codes do not represent necessarily key characters that are used on international keyboards They name a key ona standard 104 key PC keyboard with an US English language mapping The layout for this keyboard is shown in Figure 9 1 However mo
11. If you have installed the IP KVM switch on a network that enables DHCP you can use the PSetup to find out the IP KVM switch s IP 1 Plug Ethernet cable to IP KVM switch IP KVM will get an IP via DHCP 2 Using PSetup run PSetup exe to look for IP KVM a Select MAC address which label on bottom of IP KVM switch b Click Query Device Device Setup 1 1 0 00 0D 5D 01 64 4E Wireless A CNT mme Wireless LAN ES g E Enable WEP encryption ESPER a Figure 1 2 Device setup IP Module User s Manual 2 Setup fixed IP a Setup IP auto configuration as None setup IP address and Subnet mask b Enter Super user login and password for Authentication default super pass c Click Setup Device If super login was authenticated it ll show Successfully configured device Otherwise it ll show Permission Denied Device Setup 1 1 0 00 00 5D 01 64 4 oF e e 192 168 123 220 192 168 123 1 matian LEI E Enable WER Serge Figure 1 3 Device setup Install JVM on Client system IP KVM switch was accessed using a standard JAVA enabled web browser You must install Sun JVM 1 4 2 or above to your client system L At a minimum you must have Internet Explorer 6 0 or Netscape 7 0 Note or Molliza 1 6 and above installed on your client computer IP Module User s Manual Connect IP KVM switch via Web Using the HTTP protocol or a secu
12. Mode where only the remote mouse pointer is visible and the Double Mouse Mode where remote and local mouse pointers are visible and need to be synchronized Single mouse mode is only available if using SUN JVM 1 42 or higher Options Options To open the Options menu click on the button Options 25 IP Module User s Manual Figure 5 6 Remote Console Options Menu A short description of the options follows Monitor Only Toggles the Monitor only filter on or off If the filter is switched on no remote console interaction is possible and monitoring is possible Exclusive Access If a user has the appropriate permission he or she can force the Remote Consoles of all other users to close No one can open the Remote Console at the same time again until this user disables the exclusive access or logs off A change in the access mode is also visible in the status line see Figure 5 7 Fil Figure 5 7 Remote Console Exclusive Mode Scaling Allow you to scale down the Remote Console You can still use both mouse and keyboard however the scaling algorithm will not preserve all display details When you designate 25 50 or100 scaling the size of Remote Console window is calculated according to the remote host video setting with scaling algorithm execution When you designate Scale to fit the 26 IP Module User s Manual remote video displaying is scaled to fit the size of Remote Console window
13. O 7 Hoblbded E Check Autolink Host Interface Auto M active PS 2 To use the USB and or User Management E KVM Settings Keyboard Mouse n the card se falls back to PS 2 uto ost if available or othe PS 2 Keyboard Model Generic 104KeyPC M Key release timeout C enabled Timeout after msec Enable key release timeout if you experience duplicated keystrokes during poor network performance USB Mouse Type Windows gt 2000 MacOSX Mouse speed Auto Fixed scaling 1 1 00 ee ae E Figure 6 20 Keyboard and Mouse Settings Host Interface Enables a certain interface the mouse is connected to You can choose between Auto for automatic detection USB for an USB mouse and PS 2 for a PS 2 mouse eeseseoosooeoooosoooeooosooososesooososesooosocosooosooosocesooosoceooossocosooesoosoooeooosooosooosooosooesooosooeeoo To use the USB and or PS 2 interface you need a correct cabling between the managed host and the managing device If the Warning managed host has no USB keyboard support in the BIOS and you have connected the USB cable only then you will have no remote keyboard access during the boot process of the host If USB and PS 2 are both connected and you selected Auto as host interface then the card will select USB if available or otherwise falls back to PS 2 To get USB remote keyboard access during the boot pro
14. Redirection you do not have to use an image file but may work with a drive from your local computer on the remote machine The drive is hereby shared over a TCP network connection Devices such as floppy drives hard discs CD ROMs and other removable devices like USB sticks can be redirected It is even possible to enable a write support so that for the remote machine it is possible to write data to your local disc F Home Microsoft Internet Explorer Fie Er View Favorites Tool Help r OQ Q WAH Orn germs O S Las 25 betp 60 248 192 236 home asp MES un Google G Seach OM 5 Broblocted F check Remote Control Remote Power No disk emulation set Virtual Media Dr ion Drive Redirection allows you to share your local drive floppy CD ROM removable disks and harddisks with the remote system O Disable Drive Redirection Wiese Sec C Force read only connections Apply Ere Internet Figure 6 11 Options of Drive Redirection Please note that Drive Redirection works on a level which is far below the operating system That means that neither the local nor the remote operating system is aware that the drive is currently redirected actually This may lead to inconsistent data as soon as one of the operating systems either from the local machine or from the remote host is writing data on the device If write support is enabled the remote computer might damage
15. The button Modify changes the dis played user settings To delete an user press the button Delete 50 IP Module User s Manual Sonore eee re rer rere rer rrr rer reser errr rer rer rere rrr re reer rere r rrr rec terre rer rrr rrr rrr rrr errr rrr rier rrr rrr irs L The IP KVM is equipped with an host independent processor and Motel memory unit which both have a limitation in terms of the processing instructions and memory space To guarantee an acceptable response time we recommend not to exceed the number of 15 users connected to the IP KVM at the same time The memory space that is available onto the IP KVM mainly depends on the configuration and the usage of the IP KVM log file entries etc That s why we recommend not to store more than 150 user profiles 6 5 KVM Settings 6 5 1 User Console The following settings are user specific That means the super user can customize these settings for every users separately Changing the settings for one user does not affect the settings for the other users 3 Home Microsoft Internet Explorer DEK Fie Edt View Favorites Toos Help CO vx AE Ce JO search hy Favores O 2 gt 3 yess B hetp 60 248 192 236 home asp v BE Links G sh O Dobkcied E Check The settings on this page are user specific Changes you make here will affect the selected user only samin E DES Trar on En ing User Console Automatic Detection Pre c
16. allows you to control one or many computers locally at the server site or remotely via the Internet using a standard browser You can securely gain BIOS level access to systems for maintenance support or failure recovery over the Internet Communication is secure via SSL encryption Use in conjunction with a KVM switch for multiple server access 1 1 Installation Ethernet port Serial port USB port Figure 1 1 The IP KVM Module on 1 1 Console 32 port CAT5 KVM Switch Please perform the following steps 1 Optional Connect the type A connector of USB A B cable to the host computer while using remote mass storage control 2 Connect Ethernet to LAN port and or modem to serial port depending on how you want to access IP KVM switch Please perform the following steps Power down your computer and IP KVM switch Connect the power supply to IP KVM switch Connect the monitor to the IP KVM switch console side Connect the keyboard to the IP KVM switch console side Connect the mouse to the IP KVM switch console side Connect a VGA cable 15 pin HDDB Male Male with the Male side to both of the host computer KVM and the host port of the IP KVM switch 9 Connect one purple end of 3 in 1 cable to the PS 2 mouse port on the host 1 ONO amp IP Module User s Manual computer KVM and the other end of 3 in 1 cable to the host PS 2 mouse port on the IP KVM Switch 10 Connect one green end of 3 in 1 cable to PS 2 ke
17. box with some buttons the mouse pointers are not synchronous anymore Please check if you have an option like Automatically move mouse pointer to the default button of dialog boxes enabled in the mouse settings of the operating system This option needs to be disabled 80 IP Module User s Manual 8 FAQs The color of remote console displaying a pinkish tint If you are experiencing the remote control screen displaying a pinkish tint with some graphic cards please try adjusting the brightness of the remote console by following steps below 1 Click Video Settings in Options menu of the remote console Monitor Only Exclusive Access Scaling gt Mouse Handling gt Local Cursor gt video Settings Refresh Video Soft Keyboard gt Local Keyboard Hotkeys E Encoding Figure 8 1 2 Adjust the Brightness setting until the pinkish tint is reduced or eliminated Video Settings x Brightness 4 E 80 ContrastRed A Ir d 100 Contrast Green Al Ir vu 100 ContrastBlue ff d 100 Clock lee 1344 Phase SS Ss E 16 Horizontal Offset 4 Ir 295 vertical ofset AS oI 29 Reset this Mode Reset All Modes Save Changes 1024x768 60Hz Undo Changes lava Applet Window Figure 8 2 81 IP Module User s Manual Does any software require on servers which connect to the IP KVM switch No the IP KVM switch is a 100 hardware solution No extra software require on servers What operating systems does
18. for three user role groups Superuser Administrator and User User Administrator Superuser KVM a Remote Power Telnet Console User Management Change Password ings User Management Users KVM Settings Keyboard Mouse KVM Settings Video Device Settings if Maintenance Device Information fase VE Log Eos Firmware Maintenance Unit Keyboard Keyboard Keyboard Reset Mouse Video Mouse Video Mouse Video Device WE E KVM Settings User x w o Misc D D Console Settings i EE SES RE GE Table 9 3 User Role Permissions 86 IP Module User s Manual D IP KVM switch port table Protocol Purpose a TenstoverTOP Wob amp Tenetotent o ege wes SNMP source port Table 9 4 IP KVM switch port table 87 IP Module User s Manual E Bandwidth Consumption The preconfigured network speed selection simply results in a different Compression and Color Depth configuration in order to match the different bandwidth limitations of the network type UMTS ISDN etc The following suggested network bandwidth planning table for IP KVM installation is from the test results with 3D Labyrinth screen saver at Resolution 800x600 the worst case consuming the highest network bandwidth Compression Color Used Comment Dept Bandwidt h h Video 8bit 3 0 3 3 uncompressed Optimized MB s synchronized video data most bandwidth needed Video 16 bit 4 3 5 0 uncompresse
19. in which you would like to save the floppy content Click on the button Copy to initiate the image creation process For related tools you may have a look at www fdos org CD ROM ISO Images UNIX and UNIX like OS To create an image file make use of dd This is one of the original UNIX utilities and is included in every UNIX like OS UNIX Sun Solaris and Linux To create a CDROM image file copy the contents of the CDROM to a file You can use the following command dd if dev cdrom of tmp cdrom image dd reads the entire disc from the device dev cdrom and saves the output in the specified output file tmp cdrom image Adjust both parameters exactly to your needs input device etc MS Windows To create the image file use your favorite CD imaging tool Copy the whole contents of the disc into one single image file on your hard disk For example with Nero you choose Copy and Backup Then navigate to the Copy Disc section Select the CD ROM or DVD drive you would like to 41 IP Module User s Manual create an image from Specify the filename of the image and save the CD ROM content in that file Favorites ap Make Data Disc Make Audio CD Make Video CD cov Figure 6 10 Nero selection dialog 42 IP Module User s Manual 6 3 3 Drive Redirection The Drive Redirection is another possibility to use a virtual disc drive on the remote computer With Drive
20. install new functionality or special features A new firmware update is a binary file which will be sent to you by email or which you can download from the supplier web site If the firmware file is compressed file suffix zip then you must unzip it before you can proceed Under the Windows operating system you may use WinZip from http www winzip com for decompression Other operating systems might provide a program called unzip Before you can start updating the firmware of your IP KVM switch the new uncompressed firmware file has to be accessible on the system that you use for connecting to the IP KVM switch Updating the firmware is a three stage process a Firstly the new firmware file is uploaded onto the IP KVM switch In order to do that you need to select the file on your local system using the button Browse of the Upload Firmware panel Once the firmware file has been uploaded it is checked whether it is a valid firmware file and whether there were any transmission errors In case of any error the Upload Firmware function will be aborted 76 IP Module User s Manual Secondly if everything went well you see the Update Firmware panel The panel shows you the version number of the currently running firmware and the version number of the uploaded firmware Pressing the button Update will store the new version and substitute the old one completely This process is not reversible and might take some minutes Make
21. inte i E Version 6 0 2800 1106 Cipher Strength 128 bit Product ID 55736 520 6329726 04981 Update Versions SP1 0823353 Figure 5 1 The Internet Explorer displaying the encryption key length Newer web browsers generally support strong encryption on default 5 2 Login into the IP KVM Switch and Logout 5 2 1 Login into the IP KVM Switch Launch your web browser Direct it to the address of your IP KVM switch which you configured during the installation process The address used might be an IP address or a domain name in the case where you have given your IP KVM switch a symbolic name in the DNS For instance type the following in the URL field of your browser when establishing an unsecured connection http lt IP address of IP KVM switch gt When using a secure connection type in https lt IP address of IP KVM switch gt This will lead you to the IP KVM switch login page as shown in Figure 5 2 Authenticate with Login and Password Username Password Login Figure 5 2 Login screen 20 IP Module User s Manual The IP KVM switch has a built in super user that has all permissions to administrate your IP KVM switch Username super factory default Password pass factory default Table 5 1 Standard user settings The user super is not allowed to login via the serial interface of the IP KVM switch Warning TTT after you have installed and accessed your IP KVM switch for the Warning first tim
22. pixel This option is used to manually control the remote mouse speed and only works when the mouse settings on the host are linear This means mouse acceleration of OS should be disabled and the intelligent mouse synchronization of IP KVM switch is not functioning under this setting To set the options click on the button Apply 56 IP Module User s Manual 6 5 3 Video F Home Microsoft Internet Explorer Fle Edk View Favorites Tools Help J Q O WAG Ps ker BS es dress betp 60 248 192 236 home asp EG uns Google v G Search N gD Bhoblcked F Check Autounk Remote Control C Force Composite Syne Required for Sun Computers emote Power ir small d Virtual Media Appy Internet Figure 6 21 Video Settings Miscellaneous Video Settings a Noise filter This option defines how the IP KVM switch reacts to small changes in the video input signal Turning on the noise filter can help reduce video flickering that is often caused by distortions as well as lowering unnecessary bandwidth consumption A large filter setting needs less network traffic and leads to a faster video display but small changes in some display regions may not be recognized immediately A small filter displays all changes instantly but may lead to a constant amount of network traffic even if the display content is not really changing depending on the quality of the video input signal All in all the default
23. sure the IP KVM switch s power supply will not be interrupted Warning during the update process because this may cause an unusable card a Thirdly after the firmware has been stored the panel will request you to reset the IP KVM switch manually Half a minute after the reset the IP KVM switch will run with the new firmware version and should be accessible However you are requested to login once again The three stage firmware update process and complete consistency check are making a mistake in updating the firmware Warning almost impossible However only experienced staff members or administrators should perform a firmware update Make sure the IP KVM switch s power supply will not be interrupted 77 IP Module User s Manual 6 7 4 Unit Reset F Home Microsoft Internet Explorer File Edk Vew Favorites Tools Help gz Om DAG Zen dene O G A PS A s EI hetp 60 248 192 236 home asp MES us v G search N 9 Bhoblcked F Check Autolink http 160 240 192 236 reset asp Internet Figure 6 36 Unit Reset This section allows you to reset specific parts of the device This involves the both keyboard and mouse the video engine and the IP KVM switch itself Resetting the card itself is mainly needed to activate a newly updated firmware It will close all current connections to the administration console and to the Remote Console The whole process will take about half a mi
24. switch that is supposed to take part in the service with the Dynamic DNS Server and assign a certain hostname to it He will get a nickname and a password in return to the registration process This account information together with the hostname is needed in order to determine the IP address of the registered IP KVM switch You have to perform the following steps in order to enable Dynamic DNS a Make sure that the LAN interface of the IP KVM switch is properly configured Enter the Dynamic DNS Settings configuration dialog as shown in Figure 6 25 a Enable Dynamic DNS and change the settings according to your needs see below Enable Dynamic DNS This enables the Dynamic DNS service This requires a configured DNS server IP address Dynamic DNS server This is the server name where IP KVM switch registers itself in regular intervals Currently this is a fixed setting since only dyndns org is supported for now DNS System Choose Dynamic for free DNS service Custom for your own domain Hostname This is the hostname of the IP KVM switch that is provided by the Dynamic DNS Server Use the whole name including the domain e g testserver dyndns org not just the actual hostname 62 IP Module User s Manual Username You have registered this username during your manual registration with the Dynamic DNS Server Spaces are not allowed in the Nickname Password You have used this password during your manual registration with the
25. the data and the file system on the redirected device On the other hand if the local operating system writes data to the redirected device the drive cache of the operating system of the remote host might contain older data This may confuse the remote host s operating system We recommend to use the Drive Redirection with care especially the write support 43 IP Module User s Manual Active Image No disk emulation set Drive Redirection Drive Redirection allows you to share your local drive floppy CD ROM removable disks and harddisks with the remote system To use this feature you need the Drive Redirection Tool or the KYM Vision Viewer on your client machine Please ask the vendor of IP KYM how to get the tools Disable Drive Redirection T Force read only connections Apply Figure 6 12 Disable Drive Redirection If enabled the Drive Redirection is switched off Force read only connections If enabled the Write Support for the Drive Redirection is switched off It is not possible to write on a redirected device Click Apply to submit your changes Driver Installation Please follow the Drive Redirection Setup Wizard step by step to install the driver from the attached CD ROM lolx GER r n S Choose Components Welcome to the Drive Redirection Choose which features of Drive Redirection you want to install 6 A Setup Wizard Check the component
26. 00 Mbps full duplex link ok LAN interface speed Autodetect LAN interface duplex mode Autodetect M NT 4 Error on page Figure 6 22 Network Settings The initial IP configuration is usually done directly at the host system using the special procedure described in Table 4 1 Warning eee eee Oe OPO Cer EEE EEE CESSE EEE EEE ET ETES rer rrr re CETTE CEST CCE ETC TELE CES ETES rrr rere rrr rrr irre rrr rrr irri ry Changing the network settings of the IP KVM switch might result in losing connection to it In case you change the settings remotely Warning make sure that all the values are correct and you still have an option to access the IP KVM switch 58 IP Module User s Manual IP auto configuration With this option you can control if the IP KVM switch should fetch its network settings from a DHCP or BOOTP server For DHCP select dhcp and for BOOTP select bootp accordingly If you choose none then IP auto configuration is disabled IP address IP address in the usual dot notation Subnet Mask The net mask of the local network Gateway IP address In case the IP KVM switch should be accessible from networks other than the local one this IP address must be set to the local network router s IP address Primary DNS Server IP Address IP address of the primary Domain Name Server in dot notation This option may be left empty however the IP KVM switch will not be able to perform nam
27. Browser Plugin Instructs the web browser of your administration system to use the JVM of Sun Microsystems The JVM in the browser is used to run the code for the Remote Console window which is actually a Java Applet If you check this box for the first time on your administration system and the appropriate Java plug in is not already installed on your system it will be downloaded and installed automatically However in order to make the installation possible you still need to answer the according dialogs with yes The download volume is around 11 Mbytes The advantage of downloading Sun s JVM lays in providing a stable and identical Java Virtual Machine across different platforms The Remote Console software is optimized for this JVM versions and offers wider range of functionality when run in SUN s JVM Please make sure that you are installing Sun JVM 1 4 2 or above to your client system 53 IP Module User s Manual Miscellaneous Remote Console Settings Start in Monitor Mode Sets the initial value for the monitor mode By default the monitor mode is off In case you switch it on the Remote Console window will be started in a read only mode Start in Exclusive Access Mode Enables the exclusive access mode immediately at Remote Console startup This forces the Remote Consoles of all other users to close No one can open the Remote Console at the same time again until this user disables the exclusive access or logs off Mouse ho
28. KVM switch may not be able to access the referenced image file Furthermore the specified share has to be configured correctly Therefore administrative permissions are required As a regular user you may not have these permissions You should either login as a system administrator or as root on UNIX systems or ask your system administrator for help to complete this task Windows 2000 XP Open the Explorer navigate to the directory or share and press the right mouse button to open the context menu Explore Open Cut Copy Creste Shorteut Dekte Rename Properties Figure 6 7 Explorer context menu 39 IP Module User s Manual Select Sharing to open the configuration dialog Bergem 1x Generel Sharing Secunty 3 You can share this elder among ather users on your Dei Toensbls sharing for Ihe folder chck Shere Ihis E E To set permissions for hew users access this folde over t ihe reent click Pesmirsions prise To corfique settings for fine access to thes shared loldet cick Lachen pure i SC p Figure 6 8 Share configuration dialog Adjust the settings for the selected directory a Activate the selected directory as a share Select Sharing this folder a Choose an appropriate name for the share You may also add a short description for this folder input field Comment a f necessary adjust the permissions button permissions a Cl
29. OOTP server For DHCP enter dhcp and for BOOTP enter bootp If you do not specify any of these the IP 14 IP Module User s Manual auto configuration is disabled and subsequently you will be asked for the following network settings IP address The IP address the IP KVM switch This option is only available if IP auto configuration is disabled Net mask The net mask of the connected IP subnet This option is only available if IP auto configuration is disabled Gateway address The IP address of the default router for the connected IP subnet If you do not have a default router enter 0 0 0 0 This option is only available if IP auto configuration is disabled 4 2 Keyboard Mouse and Video Configuration Between the IP KVM switch and the host there are two interfaces available for transmitting keyboard and mouse data USB and PS 2 The correct operation of the remote mouse depends on several settings which will be discussed in the following subsections 4 2 1 IP KVM Switch Keyboard Settings The IP KVM switch settings for the host s keyboard type have to be corrected in order to make the remote keyboard work properly Check the settings in the IP KVM switch Web front end See section 6 5 2 for details 4 2 2 Remote Mouse Settings A common seen problem with KVM devices is the synchronization between the local and remote mouse cursors The IP KVM switch addresses this situation with an intelligent synchronization a
30. P KVM switch If not check network hardware Is IP KVM switch powered on Check whether the IP address of IP KVM switch and all other IP related settings are correct Also verify that all the IP infrastructure of your LAN like routers etc is correctly configured Without a ping functioning IP KVM switch can t work either Special key combinations e g ALT F2 ALT F3 are intercepted by the console system and not transmitted to the host You have to define a so called Button Key This can be done in the Remote Console settings 79 IP Module User s Manual In the browser the IP KVM switch pages are inconsistent or chaotic Make sure your browser cache settings are feasible Especially make sure the cache settings are not set to something like never check for newer pages Otherwise IP KVM switch pages may be loaded from your browser cache and not from the card Windows XP doesn t awake from standby mode This is possibly a Windows XP problem Try not to move the mouse while XP goes in standby mode Can t upload the signed certificate in MacOS X If an internal error occurs while uploading the signed certificate either change the extension of the file to txt or add a file helper using the Internet Explorer preferences for this type of file Make sure that the encoding is plain text and the checkbox use for outgoing is checked Another possibility is to use a Mozilla based browser Every time I open a dialog
31. RES Global Technology Inc 7 www RackmountMart com Toll Free 1 888 865 6888 Tel 510 226 8368 Fax 510 226 8968 Email sales RackmountMart com IP Module User s Manual Rev 1 0 IP Module User s Manual Table of Contents Table of COMENS EE l 1 The Quick Installation Guide sssssssssssnsonesnenssnenenestensnestenseneseenssete 1 1 1 PSTN OM E 1 1 2 Initial IP COU AN ON see noise dette 2 2 NS E EE 7 2 1 Feature OVGIVIOW siaiscisscunncsinnnnrcsinsvsnciensunnsivvsssactiesvnesviceeenclieeenesviceaes 7 2 2 Computer Server Installation ccccccccceeeceeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 8 2 3 System Requirement E 8 2 4 When the server is up and running 9 2 5 Whentbesenverisdead nn rreneene 9 3 Hardware Installations 10 A Configuratio ar ner en an ne qu nes 11 4 1 Initial COMMUN OM EL een LSEEAEESEEREEdEE SUE 11 4 1 1 Initial Configuration Via Serial Console 14 4 2 Keyboard Mouse and Video Configuration 15 4 2 1 IP KVM Switch Keyboard Settings 15 4 2 2 Remote Mouse SBHInQS einen hu 15 4 2 3 Automatic Mouse Speed and Mouse Synchronization 16 4 2 4 Host System Mouse Gettmgs 17 4 2 5 Single and Double Mouse Mode cccccceeeeeeeeeeeeeeeeees 18 4 2 6 Recommended Mouse Settings 18 4 2 7 Video Oe EE 18 Bi ISAC SR Re RE 19 D HIE Sons no nn aie 19 5 2 Login into the IP KVM Switch and Logout 20 5 2 1 Login into the IP KVM Switch 20
32. as usual and as required by the Telnet client for instance in a UNIX shell telnet 192 168 1 22 Replace the IP address by the one that is actually assigned to the IP KVM switch This will prompt for username and password in order to log into the device The credentials that need to be entered for authentication are identical to those of the web interface That means the user management of the Telnet interface is entirely controlled with the according functions of the web interface Once you have successfully logged into the IP KVM switch a command line will be presented and you can enter according management commands In general the Telnet interface supports two operation modes the command line mode and the terminal mode The command line mode is used to control or display some parameters In terminal mode the pass through access to serial port 1 is activated if the serial settings were configured accordingly All inputs are redirected to the device on serial port 1 and its answers are displayed on the Telnet interface The following list shows the according command mode command syntax and their usage help Displays the list of possible commands cls Clears the screen quit Exits the current session and disconnects from the client version Displays the release information 36 IP Module User s Manual terminal Starts the terminal passthrough mode for serial port 1 The key sequence esc exit switches back to the command mode
33. ass storage control a Can be controlled over all java enabled Browsers 7 IP Module User s Manual Firmware update via web interface Port to connect a user console for direct analogous access to KVM switch Can be used with most standard KVM 2 2 Computer Server Installation Function Specification VGA Resolution Local 1600 x 1200 Remote 1280 x 1024 OS supported Windows 98 ME 2000 XP Unix Unix like OS Sun Solaris Linux Mac OSX Browser supported IE6 0 Netscape7 0 Mozilla 1 6 or above IP setting DHCP Bootp Fix IP DDNS supported Network Connection 10 100 Ethernet Telephone line modem needed Hardware Host side USB 2 0 Type B Console PS 2 Mini Din 6 pin female Side Mouse PS 2 Mini Din 6 pin female Standard RJ 45 Connector Serial Port DB9 male Table 2 1 2 3 System Requirement Hardware Description One PC or Server or the console port of KVM switch unit One PC or Multiple PCs are linked into the network Local host side Remote Console side Table 2 2 IP Module User s Manual Software Description Local host side No additional software necessary Remote Console side 1 Java Runtime Environment version 1 4 2 or above 2 Browser Microsoft Internet Explorer version 6 0 or above or Netscape or Mozilla or Safari Table 2 3 2 4 When the server is up and running The IP KVM switch gives you a full control over the remote server Th
34. ay from time to time 73 IP Module User s Manual 6 7 Maintenance 6 7 1 Device Information Fie Edt View Favorites Tool Help Qx gt x sen she ravortes 3 Ei A Address 48 hetp 60 248 192 236 home asp Bo Unks gt Google v G Seach OM Brobbcked E Check Autolink e Informatior Product Name IP KVM Serial Number 0541000012 Board ID E080049800F0C121 Device IP Address 60 248 192 236 Device MAC Address 00 00 5D 00 44 99 Firmware Version 04 00 06 Firmware Build Number 2879 Firmware Description Standard Edition Hardware Revision OE View the datafile for ected User admin 60 248 192 226 active Figure 6 32 Device Information Device Summary This section contains a summary with various information about this IP KVM switch and it s current firmware and allows you to reset the card You may have a look at Figure 6 32 for an example The Data file for support allows you to download the IP KVM switch data file with specific support information This is an XML file with certain customized support information like the serial number etc You may send us this information together with a support request It will help us to locate and solve your reported problem Connected Users test 62 238 0 39 active test 80 145 25 183 26 min idle test 212 183 10 29 20 min idle test 62 153 241 228 RC exclusive active Figure 6 33 Connected Users F
35. ce and assumes no responsibility for any error which may appear in this publication All brand names logo and registered trademarks are properties of their respective owners Copyright 2008 Synergy Global Technology Inc All rights reserved 90
36. cess of the host the following conditions must be fulfilled the host BIOS must have USB keyboard support the USB cable must be connected or must be selected in the Host interface option 55 IP Module User s Manual PS 2 Keyboard Model Enables a certain keyboard layout You can choose between Generic 101 Key PC for a standard keyboard layout Generic 104 Key PC for a standard keyboard layout extendend by three additional windows keys Generic 106 Key PC for a japanese keyboard and Apple Macintosh for the Apple Macintosh Keyboard timeout Recommanded as enable for keyboard timeout when host is UNIX or UNIX like OS USB Mouse Type Enables USB mouse type Choose between Windows gt 2000 MacOSX for MS Windows 2000 or Windows XP Mac OSX or Other Operating Systems for MS Windows NT Unix or Unix like OS or OS X In Windows gt 2000 MacOSX mode the remote mouse is always synchronized with the local mouse Mouse Speed a Auto mouse speed Use this option if the mouse settings on host use an additional acceleration setting The IP KVM switch tries to detect the acceleration and speed of the mouse during the mouse sync process Fixed mouse speed Use a direct translation of mouse movements between the local and the remote pointer You may also set a fixed scaling which determines the pixel amount of the remote mouse pointer movement when the local mouse pointer is moved by one
37. d Optimized MB s synchronized video data most bandwidth needed 0 no uncompressed video color compression MB s data uncompressed video kb s data slower video because kb s of compression 4 slower video because kb s of compression kb s 2 bit bit 2 LAN O no compression 13 17 gray scale V 90 kb s GPRS HSCS eae aa gray scale D 9 best black amp white video compression Table 9 5 Bandwidth Consumption 88 IP Module User s Manual F Cable diagrams VGA Cable HDB15 pin Male to Male o E E Figure 9 2 VGA Cable USB 2 0 Cable USB A B cable Figure 9 3 USB 2 0 Cable CAT5 5E 6 Straight Through UTP STP Cable 8P8C en S 00 00 V LUN j 1 2e 78 Figure 9 4 CAT5 5E 6 Straight Through UTP STP Cable 89 IP Module User s Manual 10 Certifications FCC This equipment has been tested and found to comply with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation CE This equipment is in compliance with the requirements of the following regulations EN 55 022 CLASS B RoHS All contents of this package including products packing materials and documentation comply with RoHS FE CE Z Li The company reserves the right to modify product specifications without prior noti
38. d out the IP KVM switch s IP 1 Plug Ethernet cable to IP KVM switch IP KVM will get an IP via DHCP 2 Using PSetup run PSetup exe to look for IP KVM a Select MAC address which label on bottom of IP KVM switch b Click Query Device a BOOTP a static configuration protocol uses a table that maps Note IP addresses to physical addresses a DHCP an extension to BOOTP that dynamically assigns configuration information DHCP is backward compatible with Device Setup 1 1 0 E Enable WEP enctyption LAID WER ey Figure 4 1 Device setup IP Module User s Manual 2 Setup fixed IP a Setup IP auto configuration as None setup IP address and Subnet mask b Enter Super user login and password for Authentication default super pass c Click Setup Device If super login was authenticated it ll show Successfully configured device Otherwise it ll show Permission Denied Device Setup 1 1 0 00 0D 5D 01 64 4E OI 192 168 123 220 192 168 123 1 leon Enable WEP Enci pHa Figure 4 2 Device setup Authentication To adjust the authentication settings enter your login as a super user and change your password Super user login Enter the login name of the super user The initial value is super All characters are in lower case Super user password Enter the current password for the super user This initia
39. e Management Console allows you to access the remote server s graphics keyboard and mouse and to send special commands to the server You can also perform periodic maintenance of the server Using the Console Redirection Service you are able to do the following 1 Reboot the system 2 Watch the boot process 3 Boot the system from a separate partition to load the diagnostic environment 4 Run special diagnostic programs 2 5 When the server is dead Obviously fixing hardware defects is not possible through a remote management device Nevertheless IP KVM switch gives the administrator valuable information about the type of a hardware failure Serious hardware failures can be categorized into five different categories with different chances to happen 1 Hard disk failure 50 2 Power cable detached power supply failure 28 3 CPU Controller main board failure 10 4 CPU fan failure 8 5 RAM failure 4 Using IP KVM switch administrators can determine which kind of serious hardware failure has occurred See table 2 1 9 IP Module User s Manual Type of failure Detected by Hard disk failure Console screen CMOS set up information Power cable detached Server remains in power off state after power on power supply failure command has been given CPU Controller main Power supply is on but there is no video output board failure CPU fan failure By server specific management software RAM failure Boot Sequence on b
40. e Unchanging of the password for the super user is a severe security risk and might result in unauthorized access to the IP KVM switch and to the host system including all possible consequences 4 Please make sure to change the super user password immediately Your web browser has to accept cookies or else login is not possible Warning PRES LEE ELLE EEE LL EEE TELLE EE LEE EEE EE EEE TEE EEE TTTET TTT PETT ECRIRE Navigation Having logged into the IP KVM switch successfully the main page of the IP KVM switch appears see Figure 5 3 This page consists of three parts each of them contains specific information The buttons on the upper side allow you to navigate within the front end see Table 5 2 for details Within the right frame task specific information is displayed that depends on the section you have chosen before 21 IP Module User s Manual F Home Microsoft Internet Explorer Fie Edk View Favorites Took Help Qe x seach gravos EI B Sa Ei A Address EI betp 60 248 192 236 home asp ADS ur G Search ON gD Brobloed F check Autolink Casi Options Desktop size 800 x 600 Refresh Power Supp Power Supply External Figure 5 3 Main page Return to the main page of the IP KVM switch Open the IP KVM switch remote console Exit from the IP KVM switch front end Table 5 2 Buttons from the front end If there is no activity for 30 minute
41. e resolution Secondary DNS Server IP Address IP address of the secondary Domain Name Server in dot notation It will be used in case the Primary DNS Server cannot be contacted Remote Console And HTTPS port Port number at which the IP KVM switch s Remote Console server and HTTPS server are listening If left empty the default value will be used HTTP port Port number at which the IP KVM switch s HTTP server is listening If left empty the default value will be used Telnet port Port number at which the IP KVM switch s Telnet server is listening If left empty the default value will be used 59 IP Module User s Manual Bandwidth limitation The maximum network traffic generated through the IP KVM switch ethernet device Value in Kbit s Enable Telnet access Set this option to allow accessing the IP KVM switch using the Telnet Gateway see the section 6 1 2 Disable Setup Protocol Enable this option to exclude the IP KVM switch from the setup protocol Setup protocol is a proprietary layer 2 MAC based protocol to allow some configuration software to detect IP KVM devices in the network even without IP address and then config network related settings to IP KVM switch LAN Interface Settings The Autodetect will set the ethernet speed to the fastest possible value supported by both endpoints of the link For example if you use a 10M half duplex HUB this speed will be auto selected If this option does not work with s
42. etting together with the sampling phase to achieve a better quality Phase Defines the phase for video sampling used to control the display quality together with the setting for sampling clock Horizontal Position Use the left and right buttons to move the picture in horizontal direction while this option is selected Vertical Position Use the left and right buttons to move the picture in vertical direction while this option is selected 29 IP Module User s Manual Reset this Mode Reset mode specific settings Clock Phase and Position to the factory made defaults Reset all Modes Reset all settings to the factory made defaults Save changes Save changes permanently Undo Changes Restore last settings Refresh Video Click to run this menu item for retrieving the whole video again from the controlled host and displayed on Remote Console In normal situation only changed parts of video will be packed and sent from IP KVM switch for saving network bandwidth This function is mainly used for troubleshooting purpose where some old video fragments are displayed as not updated in time for some reason for example noise filter for VGA is setting too large Soft Keyboard Figure 5 11 Soft Keyboard Opens up the Menu for the Soft Keyboard e Show Pops up the Soft Keyboard The Soft Keyboard is necessary in case your host system runs a completely di
43. feature of Microsoft Windows is enabled do not use a plain background Instead use some kind of wallpaper As an alternative you could also disable the Active Desktop completely Navigate your mouse pointer into the upper left corner of the applet screen and move it slightly forth and back Thus the mouse will be resynchronized If re synchronizing fails disable the mouse acceleration and repeat the procedure 17 IP Module User s Manual 4 2 5 Single and Double Mouse Mode The information above applies to the Double Mouse Mode where remote and local mouse pointers are visible and need to be synchronized The IP KVM switch also features another mode the Single Mouse Mode where only the remote mouse pointer is visible Activate this mode in the open Remote Console and click into the window area The local mouse pointer will be hidden and the remote one can be controlled directly To leave this mode it is necessary to define a mouse hotkey in the Remote Console Settings Panel Press this key to free the captured local mouse pointer 4 2 6 Recommended Mouse Settings For the different operating systems we can give the following advice MS Windows 2000 2003 Professional and Server and XP all versions In general we recommend the usage of a mouse via USB Choose USB without Mouse Sync For a PS 2 mouse choose Auto Mouse Speed For XP disable the option enhance pointer precision in the Control Panel SUN Solaris Adjust the mou
44. fferent language and country mapping than your administration machine e Mapping Used for choosing the specific language and country mapping of the Soft Keyboard 30 IP Module User s Manual Options Monitor Only Exclusive Access Readability Filter Scaling 7 Mouse Handling Local Cursor Chat Window Soft Keyboard Local Keyboard Hotkeys Shaw Mapping English United States J English United Kingdom 4 German Germany German Switzerland French France Italian Italy J Japanese Japan 4 Spanish Spain Portuguese Portugal 4 Hebrew israel Russian Russia 2 Finnish Finland 4 Swedish Sweden a Norwegian Norway 4 Danish Denmark Figure 5 12 Soft Keyboard Mapping Local Keyboard Used to change the language mapping of your browser machine running the Remote Console Applet Normally the applet determines the correct value automatically However depending on your particular JVM and your browser settings this is not always possible A typical example is a German localized system that uses an US English keyboard mapping In this case you have to change the Local Keyboard setting to the right language manually 31 IP Module User s Manual Hotkeys Opens a list of hotkeys defined before Choose one entry the command will be sent to the host system A confirmation dialog can be added that will be displayed before sending t
45. fhome asp Be uns H ze G Seach Bhoblcked F check gt Autolink ClAutoril fa Options r User Management Existing users select M Lookup New user name d Full user name Password Confirm Password Email address Mobile number Role select ignored for user admin Create p Modi Delete Figure 6 18 Set User 49 IP Module User s Manual The IP KVM switch comes with 1 pre configured user account that has fixed permissions The account super has all possible rights to configure the device and to use all functions IP KVM switch offers Upon delivery the account super has the password pass Make sure to change password immediately after you have installed and on initial access of your IP KVM switch Existing users Select an existing user for modification Once a user has been selected click the lookup button to see the user information New User name The new user name for the selected account Password The password for the login name It must be at least three characters long Confirm password Confirmation of the password above Email address This is optional Mobile number This information may be optionally provided Role Each user can be a member of a group named a role either an administrator or an regular user Choose the desired role from the selection box To create an user press the button Create
46. he selected command to the remote host Select OK to execute the command on the remote host Confirmation Do you really want to send Ctri Alt Delete cancel Figure 5 13 Remote Console Confirmation Dialog Encoding These options are used to adjust the encoding level in terms of compression and color depth They are only available unless Transmission Encoding is determined automatically see the Section called Transmission Encoding in Chapter 6 Compression Level you may select a value between 1 and 9 for the desired compression level with level 1 enabling the fastest compression and level 9 the best compression The most suitable compression level should always be seen as a compromise between the network bandwidth that is available on your video picture to be transferred and on the number of changes between two single video pictures We recommend to use a higher compression level if the network bandwidth is low The higher the compression level the more time is needed to pack and unpack the video data on either side of the connection The compression quality depends on the video picture itself e g the number of the colors or the diversity of pixels The lower the compression quality the more data have to be sent and the longer it may take to transfer the whole video picture If level O is chosen the video compression is disabled completely The option Video Optimized has its advantages if transferring high qual
47. ick OK to set the options for this share UNIX and UNIX like OS Sun Solaris and Linux If you like to access the share via SAMBA SAMBA has to be set up properly You may either edit the SAMBA configuration file etc samba smb conf or use the Samba Web Administration Tool SWAT or WebMin to set the correct parameters Creating an Image 1 Floppy Images UNIX and UNIX like OS To create an image file make use of dd This is one of the original UNIX utilities and is included in every UNIX like OS UNIX Sun Solaris and Linux To create a floppy image file copy the contents of a floppy to a file You can use the following command dd if dev fdo of tmp floppy image dd reads the entire disc from the device dev fd0 and saves the output in the specified output file tmp floppy image Adjust both parameters exactly to your needs input device etc 40 IP Module User s Manual MS Windows N You can use the tool Raw Write for Windows It is included on the CD ROM shipped with IP KVM switch Bavduwpte for widows en Juras bewin odu su prirent Soinen by John Neben Foie fan Wie Read About Help Suppat Use this lab lo ie an mage lo It dik Image lis Vreedosunstel DES El Number cf copies 7 42 De 1 of J Mindaws NT 5 0 buid number 2199 Figure 6 9 RawWrite for Windows selection dialog From the menu select the tab Read Enter or choose the name of the file
48. igure 6 33 displays the IP KVM switch activity From left to right the connected user s its IP address from which host the user comes from and its activity 74 IP Module User s Manual status is displayed RC means that the Remote Console is open If the Remote Console is opened in exclusive mode the term exclusive mode is added For more information about this option see the Section called Remote Console Control Bar in Chapter 5 To display the user activity the last column contains either the term active for an active user or 30 min idle for an user who is inactive for a certain amount of time 6 7 2 Even Log F Home Microsoft Internet Explorer Fle Edt View Favorites Tool Help CH Ow OQ MAO aen Zero O S Sas Address hetp 60 248 192 236 home asp Eco uns G sh D Broblcked F check d Prev H Next Date Event Description 02 16 2006 17 03 46 Remote Console Connection to client 60 248 192 226 closed 02 16 2006 17 03 23 Remote Console Connection to client 60 248 192 226 established 02 16 2006 17 03 22 Remote Console Connection to client 60 248 192 22 closed 02 16 2006 17 02 12 Remote Console Connection to client 60 248 192 226 established 02 16 2006 17 00 57 Remote Console Connection to client 60 248 192 226 closed 02 16 2006 17 00 45 Remote Console Connection to client 60 248 192 22 established 02 16 2006 17 00 40 Remote Console Connection to client 60 248 192 226 closed 02 16 2006 17 00 38 Rem
49. information is saved permanently and is Waring available after the IP KVM switch has been started If the IP KVM switch loses power or a hard reset is performed all logging data will be lost To avoid this use one of the following log methods NFS Logging enabled Define a NFS server where a directory or a static link have to be exported to write all logging data to a file that is located there To write logging data from more than one IP KVM switch devices to only one NFS share you have to define a file name that is unique for each device When you change the NFS settings and press the button Apply the NFS share will be mounted immediately That means the NFS share and the NFS server must be filled with valid sources or you will get an error message SMTP Logging enabled With this option the IP KVM switch is able to send Emails to an address given by the Email address text field in the Event Log Settings These mails contain the same description strings as the internal log file and the mail subject is filled with the event group of the occurred log event In order to use this log destination you have to specify a SMTP server that has to be reachable from the IP KVM switch device and that needs no authentication at all lt serverip gt lt port gt SNMP Logging enabled If this is activated the IP KVM switch sends a SNMP trap to a specified destination IP address every time a log event occurs If the receiver requires a commun
50. ing power of IP KVM switch they should not be used while several users are accessing the IP KVM switch simultaneously The standard color depth is 16 Bit 65536 colors The other color depths are intended for slower network connections in order to allow a faster transmission of data Therefore compression level 0 no compression uses only 16 Bit color depth At lower bandwidths only 4 Bit 16 colors and 2 Bit 4 gray scales are recommended for typical desktop interfaces Photo like pictures have best results with 4 Bit 16 gray scales 1 Bit color depth black white should only be used for extremely slow network connections 52 IP Module User s Manual Start in Monitor Mode D O Start in Exclusive Access Mode r Mouse Hoth Hotkey Alt F12 Used for fast m synchronization in Double Mouse mode and to free the grabbed mouse in Single Mouse r Click here for Heli Button Key Definition Name Button Key 1 confirm Ctrl Alt Delete Button Key 2 Button Key 3 Button Key 4 More entres Click here for Help sa DPY aaa itene Figure 6 19 User Console Settings Part 2 Remote Console Type Specifies which Remote Console Viewer to use Default Java VM Uses the default Java Virtual Machine of your Browser This may be the Microsoft JVM for the Internet Explorer or the Sun JVM if it is configured this way Use of the Sun JVM may also be forced see below Sun Microsystems Java
51. ity motion pictures In this case the video compression is 32 IP Module User s Manual disabled completely and all video data is transferred via network as full quality video snippets Therefore a high amount of bandwidth is required to ensure the quality of the video picture Figure 5 14 Encoding Compression Color Depth set the desired color depth You may select between 8 or 16 bit for Video Optimized compression level 0 or between 1 and 8 bit for compression level 1 to 9 The higher the color depth the more video information has to be captured and to be transferred Figure 5 15 Encoding Color depth 33 IP Module User s Manual If displaying motion pictures on a connection with low speed you may achieve an improvement regarding the video transfer rate by lowering the color depth and disabling the option Video Optimized As a general result the data rate is reduced less bits per color Furthermore the OPMA module will not have to do any video compression In total this will lead to less transfer time of the motion picture 5 4 2 Remote Console Status Line Status line Shows both console and the connection state The size of the remote screen is displayed Figure 5 15 was taken from a Remote Console with a resolution of 800x600 pixels The value in brackets describes the connection to the Remote Console Norm means a standard connection without encryption SSL means a secure connection
52. ity string you can set it in the appropriate text field Most of the event traps only contain one descriptive string with all information about the log event Only authentication and host power events have an own trap class that consists of several fields with detailed information about the occurred event To receive this SNMP traps any SNMP trap listener may be used Here is a example of all gerenated event and its event group 72 Device succesfully started Board Reset performed by user Firmware upload failed No firmware file uploaded Uploaded firmware file discarded Firmware validation failed Firmware file uploaded by user Firmware updated by user Internal log file cleared by user Security Violation Host Power Host Reset Connection to Remote Console failed reason Connection to client established Connection to client closed Login failed Login succeed IP Module User s Manual device device device device device device device device device security host host console several console console auth Auth eee eee eee EE EC EC EE CEE CEE CEE EEE CEE EEE CE CEE ETES TETE SES CES ES CCE ETES CEE rrr rere EE CEE EEE EEE EE EEE CE EEE EEE EEE irs In contrast to the internal log file on the IP KVM switch the size of the NFS log file is not limited Every log event will be appended to Warning the end of the file so it grows continuously and you may have to delete it or move it aw
53. justment function to setup the picture and make sure that there are no window at the top left corner of the remote desktop that are able to change the mouse cursor shape from the normal state The Sync mouse button on top of the Remote Console can behave differently depending on the current state of mouse synchronization Usually pressing this button leads to a fast sync except in situations where the KVM port or the video mode changed recenily 16 IP Module User s Manual At first start if the local mouse pointer is not synchronized with Note the remote mouse pointer press the Auto Adjust Button once 4 2 4 Host System Mouse Settings The host s operating system knows various settings from the mouse driver The following limitations do not apply in case of USB and Mouse Type Windows gt 2000 MacOSX Warning While the IP KVM switch works with accelerated mice and is able to synchronize the local with the remote mouse pointer there are the following limitations which may prevent this synchronization from working properly Special Mouse Driver There are mouse drivers that influence the synchronization process and lead to desynchronized mouse pointers If this happens make sure you do not use a special vendor specific mouse driver on your host system Windows XP Mouse Settings Windows XP knows a setting named improve mouse acceleration which has to be deactivated Active Desktop If the Active Desktop
54. k you may access a small menu Show Dialog j Exit Qe OX x Figure 6 15 lt A 6 3 4 Options Virtual Media Options O Disable USB Mass Storage if no image is loaded Apply Figure 6 16 USB mass storage option Set this option to disable the mass storage emulation and hide the virtual drive if no image file is currently loaded If unset and no file image will be found it may happen that the host system will hang on boot due to changes in the boot order or the boot manager LILO GRUB This case was reported for some Windows versions 2000 XP other OS might not be fully excluded This behavior depends on the BIOS version used in that machine To set this option press the button Apply 48 IP Module User s Manual 6 4 User Management 6 4 1 Change Password Z Home Microsoft Internet Explorer Fle Edt View Favorites Tools Help Q O HAG Px der BSS 8 Address betp 60 248 192 236 home asp Google O ssh O gS Hiobkded F Check Autolink hange F ord New Password Confirm New Password Seen Figure 6 17 Set password To change your password enter the new password in the upper entry field Retype the password in the field below Click Apply to submit your changes 6 4 2 Users and Groups F Home Microsoft Internet Explorer Fle Et View Favorites Tools Help Q i aG Pt pers O CG 5 3 Address L I hetp 60 248 192 236
55. l Remote access and control software runs on its embedded processors only but not on mission critical servers so that there is no interference with server operation or impact on network performance IP KVM switch supports consoles consisting of PS 2 style keyboards and mouse and HDDB 15 video output IP KVM switch will automatically detect the current video mode of the console however manual fine tuning is recommended to receive the best video quality IP KVM switch will accept video streams up to 110 MHz dot clock This results in a screen resolution of 1280x1024 pixels 2 1 Feature Overview Find a convenient place to put your KVM Switch The 19 rack mount form factor makes it ideally mountable on a 19 rack When mounting to a rack attach the included brackets to the sides of the KVM Switch Take note of the length of your cables so that your computers KVM Switch keyboard mouse and monitor are distanced properly a Manage servers around the world a KVM keyboard video and mouse access over IP and analogous telephone line modem needed Full control under any OS in BIOS mode during boot at Blue Screens No additional software necessary on servers m 256 bit SSL encryption of all transmitted data and Certificate management a Automatically senses video resolution for best possible screen capture a High performance mouse tracking and synchronization a Automatic adjustment of data rate to transmission line a Remote m
56. l value is pass All characters are in lower case 13 IP Module User s Manual New super user password Enter the new password for the super user New password confirm Re type the new password for the super user for confirmation To close the window and accept the changes press the OK button otherwise press the Cancel button 4 1 1 Initial Configuration Via Serial Console For using serial terminal the IP KVM switch has a serial line interface host side This connector is compliant with the RS 232 serial line standard The serial line has to be configured with the parameters given in Table 4 2 When configuring with a serial terminal e g Hyper Terminal reset the IP KVM switch and immediately press the ESC key You will see some device information and a gt prompt Enter config press Enter key and wait for a few seconds for the configuration questions to appear Parameter Bits second 115200 Data bits Stop bits Flow Control Table 4 2 Serial line parameters As you proceed the following questions will appear on the screen To accept the default values shown in square brackets below press Enter key IP auto configuration none dhcp bootp IP 192 168 1 22 Net mask 255 255 255 0 Gateway 0 0 0 0 for none 0 0 0 0 IP auto configuration With this option you can specify whether the IP KVM switch should get its network settings from a DHCP or B
57. l work in most cases Modem client IP address This IP address will be assigned to your console computer during the PPP handshake Since it is a point to point IP connection virtually every IP address is possible but you must make sure it is not interfering with the IP settings of the IP KVM switch and your console computer The default value will work in most cases Passthrough access to serial port via Telnet Using this option it is possible to connect an arbitrary device to the serial port and access it assuming it provides terminal support via Telnet Select the appropriate options for the serial port and use the Telnet Console or a standard Telnet client to connect to the IP KVM switch 69 IP Module User s Manual 6 6 6 Date and Time F Home Microsoft Internet Explorer Fle Edt View Favorites Tools Help 3 Gr Oi AO Powe Yorum B S aS Address hetp 60 248 192 236 home asp v G Search ON P Broblcked F check Autotink Date Time Setti UTC Offset Dh User specified time Date 2 1 16 1 12006 mm dd yyyy Time 17 8 41 hh mm ss O Synchronize with NTP Server Primary Time server Secondary Time server ly Apply DateTime Figure 6 30 Date and Time This link refers to a page where the internal real time clock of the IP KVM switch can be set up see Figure 6 30 You have the possibility to adjust the clock manually or to use a NTP timeser
58. lgorithm There are two mouse modes available on the IP KVM switch IP Module User s Manual Auto mouse speed The automatic mouse speed mode tries to detect the speed and acceleration settings of the host system automatically See the section below for a more detailed explanation Fixed mouse speed This mode just translates the mouse movements from the Remote Console in a way that one pixel move will result in n pixel moves on the remote system This parameter n is adjustable with the scaling Please note that this works only when mouse acceleration is turned off on the remote system 4 2 3 Automatic Mouse Speed and Mouse Synchronization The automatic mouse speed mode performs the speed detection during mouse synchronization Whenever the local and remote mouse cursors move synchronously or not there are two ways for re synchronizing local and remote mouse cursors Fast Sync The fast synchronization is used to correct a temporary but fixed skew Choose the option using the Remote Console options menu or press the mouse synchronization hotkey sequence in case you defined one Intelligent Sync If the fast sync does not work or the mouse settings have been changed on the host system use the intelligent resynchronization This method takes more time than the fast one and can be accessed with the appropriate item in the Remote Console option menu The intelligent synchronization requires a correctly adjusted picture Use the auto ad
59. n some way press this button and wait a few seconds while IP KVM switch tries to adjust itself for the best possible video quality Sync Mouse R ams Choose this option in order to synchronize the local with the remote mouse cursor This is especially necessary when using accelerated mouse settings on the host system In general there is no need to change mouse settings on the host Video Settings in Options Menu This opens a new window with elements to control the IP KVM switch Video Settings You can change some values for instance the brightness and contrast of the picture displayed which may improve the video quality It is also possible to revert to the default settings for all video modes or only the current one E At first start if the local mouse pointer is not synchronized with the Note remote mouse pointer press the Auto Adjust Button once IP Module User s Manual 2 Installation IP KVM switch can save your MONEY TIME SPACE EQUIPMENT and POWER IP KVM switch defines a new class of remote KVM access devices IP KVM switch combines digital remote KVM access via IP networks with comprehensive and integrated system management IP KVM switch provides convenient remote KVM access and control via LAN or Internet It captures digitizes and compresses video signal and transmits it with keyboard and mouse signals to and from a remote computer IP KVM switch provides a non intrusive solution for remote access and contro
60. name It is identical to the name that is used to access the IP KVM switch with a web browser without the http prefix In case the name given here and the actual network name differ the browser will pop up a security warning when the IP KVM switch is accessed using HTTPS Organizational unit This field is used for specifying to which department within an organization the IP KVM switch belongs Organization The name of the organization to which the IP KVM switch belongs 66 IP Module User s Manual Locality City The city where the organization is located State Province The state or province where the organization is located Country ISO code The country where the organization is located This is the two letter ISO code e g DE for Germany or US for the USA Note the country code has to be entered in CAPITAL LETTERS Challenge Password Some certification authorities require a challenge password to authorize later changes on the certificate e g revocation of the certificate The minimal length of this password is 4 characters Confirm Challenge Password Confirmation of the Challenge Password Email The email address of a contact person that is responsible for the IP KVM switch and its security Key length This is the length of the generated key in bits 1024 Bits are supposed to be sufficient for most cases Longer keys may result in slower response time of the IP KVM switch during connection es
61. nation IP Community Click here to view the IP KVM SNMP MIB ESTES Event Log nme Event List Board Message E Secunty ca Remote Console Ji Host Control ca Authentication Z am a v Di Internet Figure 6 31 Event Log Important events like a login failure or a firmware update are logged to a selection of logging destinations see Figure 6 31 Each of those events belongs to an event group which can be activated separately The common way to log events is to use the internal log list of the IP KVM switch To show the log list click on Event Log on the Maintenance page In the Event Log Settings you can choose how many log entries are shown on each page Furthermore you can clear the log file here List logging enabled The common way to log events is to use the internal log list of the IP KVM switch To show the log list click on Event Log on the Maintenance page Since the IP KVM switch s system memory is used to save all the information the maximum number of possible log list entries is restricted to 1 000 events Every entry that exceeds this limit overrides the oldest one automatically 71 IP Module User s Manual eee eee OER Peer eee re rer ree rer rer rer errr errr rec rer rer rr rrr rer rrr rere ETC rec rere errr errr errr rrr rrr rrr rrr rrr reer rrr iris If the reset button on the HTML front end is used to restart the IP KVM switch all logging
62. nitName commonName emailAddress 65 IP Module User s Manual BEGIN CERTIFICATE REQUEST IIBIDCCATOCAQAw j ELMAKGA1UEBhMCVF cxDzANBgNVBAgTBnRhaXB a TEPMA G IVEBxMGdGF pcG pMREwDw DVQQKEwhOZXNO 1G9yZzENMAs GA 1 UEC xME dGVzdDEN Ip4wX0 reqynwzs g6Cmb5JMVe2T33UN acRJ yx 7K XY s t 9 4X kuKRvZy j t 7HE TuMU as LE 78EvFRumORu V0e9xdZ9Wa 5Z5hqx 9QeLLV qcxDk P06j BDMqAj Ju d rOnMk XSOCAwEAAa AIMBQGCSqGS I b3DQEJ BzEHEwUxMj MONTANB2kqhk iG9w0B QOF AAOBgQBd 60ZDH6hf IJD4CDa3k2QU0h0 lyceh osw4AMZrSrniu5aiYTIGI5 RnJUNA1QoT ryuj kU ZYNF j BDzm38R9MzMVvmZp 3uehB aD 8ywBXQmNToGBU Onl f 596mp1J 7W7dUJ aZYEgL8Tej w5YYgmD lJ kMitya sg6e0D r6H1 3kDTg END CERTIFICATE REQUEST Figure 6 28 CSR string After completing these three steps the IP KVM switch has its own certificate that is used for identifying the card to its clients eee eRe CeCe Serre eres er CESSE EEE ETES EEE EEE CETTE CETTE CES rece ETC EEE EEE TEE errr errr rrr rrr rrr rer rrr irri rrr If you destroy the CSR on the IP KVM switch there is no way to get it back In case you deleted it by mistake you have to repeat the Warning three steps as described above eee eee EEE EC EEE EEE EEE ree rer rrr rer errr errr rer rer rer errr errr rr ET EE EEE rec rere eres errr errr rrr rer rrr rer rrr rrr rrr ries Common name This is the network name of the IP KVM switch once it is installed in the user s network usually the fully qualified domain
63. nute Resetting sub devices e g video engine will take some seconds only and does not result in closing connections To reset a certain IP KVM switch functionality click on the button Reset as displayed in Figure 6 36 eee eee CUR eU ere ree rre rer rer re rrr rrr rer rrr rer errr r rrr rrr rer rr rer OTTO 78 IP Module User s Manual 7 Troubleshooting The remote mouse doesn t work or is not synchronous Make sure the mouse settings in IP KVM switch match the mouse model There are some circumstances where the mouse synchronization process could behave incorrectly refer to Sections 5 4 1 amp 6 5 22 for further explanation a The video quality is bad or the picture is grainy Try to correct the brightness and contrast settings see Sections 5 4 1 amp 6 5 3 until they are out of a range where the picture looks grainy Use the auto adjustment feature to correct a flickering video a Login on IP KVM switch fails Was the correct combination of user and password given On delivery the user super has the password pass Moreover your browser must be configured to accept cookies The Remote Console window can t connect to IP KVM switch Possibly a firewall prevents access to the Remote Console Make sure the TCP port numbers 443 or 80 are open for incoming TCP connection establishments a No connection can be established to IP KVM switch Check whether the network connection is working in general ping the IP address of I
64. ome network device HUB switches and routers you can set the Ethernet interface speed of IP KVM switch manually to the values as supported by the network device 60 IP Module User s Manual 6 6 2 Dynamic DNS F Home Microsoft Internet Explorer Fle Edt view Favorites Took Help Q x Ps Gero E LBB Address A betp 60 248 192 236 home a5p E 7 AE uns G seach OM gD Eiobbded F Check Autolink gt T amie DNS Settings _5 C Enable Dynamic ONS Dynamic ONS server www dyndns org DNS System L Hostname Usemame Password Check time HH MM Check interval Delete saved extemal E Delete jam a Figure 6 23 Dynamic DNS A freely available Dynamic DNS service www dyndns org can be used in the following scenario see Figure 6 24 _ INTERNET es D DSL PS 2 KVM over IP switch Server Figure 6 24 Dynamic DNS Scenario 61 IP Module User s Manual The IP KVM switch is reachable via the IP address of the DSL router which is dynamically assigned by the provider Since the administrator does not know the IP address assigned by the provider the IP KVM switch connects to a special dynamic DNS server in regular intervals and registers its IP address there The administrator may contact this server as well and pick up the same IP address belonging to his card The administrator has to register an IP KVM
65. on once If all the settings are correct the status bar displays that the connection has been established the Connect button is disabled and the Disconnect button is enabled On an error the status line shows the error message The drive redirection software tries to lock the local drive before it is redirected That means that it tries to prevent the local operating system from accessing the drive as long as it is redirected This may also fail especially if a file on the drive is currently open In the case of a locking failure you will be prompted if you want to establish the connection anyhow This should not be a serious problem when the note above is respected If the write support is enabled a drive which is not locked might be damaged by the Drive Redirection With the Disconnect button a connection via Drive Redirection connection is stopped 47 IP Module User s Manual Exit Hide If the Exit button is pressed the Drive Redirection software is closed If a Drive Redirection connection is active the connection will be closed before the application terminates Using the Hide to Tray button the application is hidden but not terminated completely That means that an active connection will be kept active until it is closed explicitly You can access the software by its tray icon The tray icon also shows whether a connection is established or not A double click on the icon shows the application window or with a right clic
66. onfigured Network speed Manually Compression 0 none Color depth 16 bit high col Default Java VM Sun Microsystems Java Browser Plugin Figure 6 19 User Console Settings Part 1 User select box This selection box displays the user ID for which the values are shown and for which the changes will take effect You may change the settings of other users if you have the required privileges 51 IP Module User s Manual Transmission Encoding The Transmission Encoding setting allows changing the image encoding algorithm that is used to transmit the video data to the Remote Console window It is possible to optimize the speed of the remote screen processing depending on the number of users working at the same time and the network bandwidth of the connection line Modem ISDN DSL LAN etc Automatic detection The encoding and the compression level is determined automatically from the available bandwidth and the current content of the video image Pre configured The pre configured settings deliver the best result because of optimized adjustment of compression and colour depth for the indicated network speed Manually Allows to adjust both compression rate and the colour depth individually Depending on the selected compression rate the data stream between the IP KVM switch and the Remote Console will be compressed in order to save bandwidth Since high compression rates consum more comput
67. oot console Table 2 4 Host system failures and how they are detected 3 Hardware Installation Please refer to the manual of KVM Switch that contains the IP KVM Module for details 10 IP Module User s Manual 4 Configuration 4 1 Initial Configuration If DHCP mode is enabled IP auto configuration DHCP the IP KVM switch will try to contact a DHCP server in the subnet to which it is physically connected If a DHCP server is found it may provide a valid IP address gateway address and net mask Before you connect the device to your local subnet be sure to complete the corresponding configuration of your DHCP server It is recommended to configure a fixed IP assignment to the MAC address of the IP KVM switch You can find the MAC address labeled on the bottom side of the metal housing If DHCP mode is disabled IP auto configuration None the factory default IP settings are as below 192 168 1 22 255 255 255 0 None IP address Subnet Mask Default Gateway Table 4 1 Initial Network Configurations IP KVM switch Setup Tool If this initial configuration does not meet your local requirements use the setup tool to change the configurations to your needs The setup tool PSetup can be found on the CD ROM delivered with this package You can follow the procedures described below IP Module User s Manual 1 DHCP If you have installed the IP KVM switch on a network that enables DHCP you can use the PSetup to fin
68. ote Console Connection to client 60 248 192 226 established 02 16 2006 17 00 36 Remote Console Connection to client 60 248 192 226 closed 02 16 2006 17 00 33 Remote Console Connection to client 60 248 192 226 established 02 16 2006 17 00 24 Authentication User admin logged in from IP address 60 248 192 226 02 16 2006 16 59 37 Board Message Device succesfully started 02 16 2006 14 01 45 Remote Console Connection to client 211 75 81 178 closed 02 16 2006 14 01 42 Remote Console Connection to client 211 75 81 178 established 02 16 2006 13 40 46 Remote Console Connection to client 60 248 76 242 closed 02 16 2006 13 40 30 Remote Console Connection to client 60 248 76 242 established 02 16 2006 13 40 21 Remote Console Connection to client 60 248 192 242 closed http 60 248 192 236 event_Jog asp Internet Figure 6 34 Event Log List Figure 6 34 displays the log list including the events that are logged by the IP KVM switch 75 IP Module User s Manual 6 7 3 Update Firmware 2 Home Microsoft Internet Explorer Fie Ede View Favorites Took Help On Q x 9 OQ Oa gerne Cie E 4 ess EI hetp 60 248 192 236 home asp G Search G Hoblded F Check 7 Autor gt Firmware File L Upload ienet Figure 6 35 Update Firmware The IP KVM switch is a complete standalone computer The software it runs is called firmware The firmware of the IP KVM switch can be updated remotely in order to
69. ption will be used If set to Try the applet tries to make an encrypted connection In case connection establishment fails for any reason an unencrypted connection will be used If set to Force the applet tries to make an encrypted connection with certificate An error will be reported in case connection establishment fails 6 6 4 Certificate 2 Home Microsoft Internet Explorer Fle Edk View Favorites Tools Help On Q x 9 Omn dors O O 3 A3 http 60 248 192 236 home asp v BE links H Atoink S AutoFit Eg Options v O Sech O Hiobkcked E Check Common name Organizational unit Organization Locality City State Province Country ISO code Sail Challenge password Confirm Challenge password Key length bits 1024 Create ionet Figure 6 26 Certificate Settings The IP KVM switch uses the Secure Socket Layer SSL protocol for any encrypted network traffic between itself and a connected client During the 64 IP Module User s Manual connection establishment the IP KVM switch has to expose its identity to a client using a cryptographic certificate The default certificate comes with IP KVM device upon delivery is for testing purpose only System administrator should not rely on this default certificate as the secured global access mechanism through Internet However it is possible to generate and install a new base64 X 509 certificate that is uniq
70. re encrypted connection via HTTPS and entering the configured IP address of IP KVM switch into your web browser to connect IP KVM switch The factory default settings are User name super Password pass Table 1 2 iojxi Bile Edit View Favorites Tools Help Address hetp jiis2 168 123 243 authap Go kinks ica gt z Authenticate with Login and Password Username super Password TT Login Figure 1 4 Device setup Changing default username and password to user specific values is strongly recommended and can be done on the User Management page see the Section called Users and Groups in Chapter 6 Control servers via Remote Console The Remote Console is the redirected screen keyboard and mouse of the remote host system to which IP KVM switch is installed The Remote Console will behave exactly the same way as if you were sitting directly in front of the screen of your remote system That means that both the keyboard and mouse can be used in the usual way Open the console by selecting the preview picture on the main site of the HTML front end Figure 1 2 shows the top of the Remote Console IP Module User s Manual KVM OVER IP Remote Console Ctri Alt Delete Bp sr D Options Figure 1 5 Top part of the Remote Console There are some options to choose from and the important ones are the following Auto Adjust mu If the video displayed is of bad quality or distorted i
71. rface This is covered extensively in this chapter Other interfaces are addressed in subtopics In order to use the Remote Console window of your managed host system the browser has to come with a Java Runtime Environment version 1 4 2 or above If the browser has no Java support Such as on a small handheld device you are still able to maintain your IP KVM switch using the administration forms displayed by the browser itself Important We recommend installing a Sun JVM 1 5 0 4 For an insecure connection to the IP KVM switch we can recommend the following browsers a Microsoft Internet Explorer version 6 0 or higher on Windows 2000 and Windows XP a Netscape Navigator 7 0 or Mozilla 1 6 on Windows 2000 Windows XP Unix Linux and UNIX like Operating Systems In order to access the remote host system using a securely encrypted connection you need a browser that supports the HTTPS protocol Strong security is only assured by using a key length of 128 Bit Some of the old browsers do not have a strong 128 Bit encryption algorithm 19 IP Module User s Manual Using the Internet Explorer open the menu entry and Info to read about the key length that is currently activated The dialog box contains a link that leads you to information on how to upgrade your browser to a state of the art encryption scheme Figure 5 1 shows the dialog box presented by the Internet Explorer 6 0 About Internet Explorer x 1
72. s the IP KVM switch will log you out automatically A click on one of the links will bring you back to Warning the login screen 5 2 2 Logout from the IP KVM Switch This link logs out the current user and presents a new login screen Please note that an automatic logout will be performed in case there is no activity for 30 minutes 22 IP Module User s Manual 5 3 The Remote Console The Remote Console is the redirected screen keyboard and mouse of the remote host system that IP KVM switch controls Figure 5 4 Remote Console The Remote Console window is a Java Applet that tries to establish its own TCP connection to the IP KVM switch The protocol that is run over this connection is neither HTTP or HTTPS but RFB Remote Frame Buffer Protocol As default RFB tries to establish a connection to TCP port number 443 Your local network environment has to allow this connection to be made i e your firewall and in case you have a private internal network your NAT Network Address Translation settings have to be configured accordingly In case the IP KVM switch is connected to your local network environment and your connection to the Internet is available using a proxy server only without NAT being configured the Remote Console is very unlikely to be able to establish the desired connection This is because today s web proxies are not capable of relaying the RFB protocol In case of problems please consult your network adminis
73. s you want to install and uncheck the components you don t want to This wizard will quide you through the installation of Drive it install Click Next to continue Redirection It is recommended that you close all other applications before starting Setup This will make it possible to update relevant system files without having to reboot your computer Select the type of install Or select the optional components you wish to install Drive Redirection E E ShortCuts M StartMenu F Desktop C Quicklaunch Click Next to continue Description Space required 1 0MB Position your mouse over a component to see its description Nullsoft Install System v2 01 lt Back Cancel 44 IP Module User s Manual sl sl Choose Install Location gt s E x S Choose the folder in which to install Drive Redirection Completing the Drive Redirection Setup Wizard Setup will install Drive Redirection in the Following Folder To install in a different Folder click Drive Redirection has been installed on your computer Browse and select another folder Click Install to start the installation Click Finish to close this wizard m Destination Folder Space required 1 0MB Space available 5 2GB Nullsoft Install 1 il Figure 6 13 Drive Redirection Setup Drive Redirection Settings Start Drive Redirection Drive Redirection 1 2 1 m Connection Parameters
74. se settings either via xset m 1 or use the CDE Control Panel to set the mouse to 1 1 no acceleration As an alternative you may also use the Single Mouse Mode MAC OS X We recommend using the Single Mouse Mode 4 2 7 Video Modes The IP KVM switch recognizes a limited number of common video modes When running X11 on the host system please do not use any custom mode lines with special video modes If you do the IP KVM switch may not be able to detect them We recommend using any of the standard VESA video modes instead IP Module User s Manual 5 Usage 5 1 Prerequisites The IP KVM switch features an embedded operating system and applications offering a variety of standardized interfaces This chapter will describe both these interfaces and the way to use them in a more detailed manner The interfaces are accessed using the TCP IP protocol family thus they can be accessed using the LAN port of the device The following interfaces are supported HTTP HTTPS Full access is provided by the embedded web server The IP KVM switch environment can be entirely managed using a standard web browser You can access the IP KVM switch using the insecure HTTP protocol or using the encrypted HTTPS protocol Whenever possible use HTTPS Telnet A standard Telnet client can be used to access an arbitrary device connected to the IP KVM switch s serial port via a terminal mode The primary interface of the IP KVM switch is the HTTP inte
75. setting should be suitable for most situations a Force Composite Sync Required for Sun Computers When connecting the device directly to legacy Sun computer with composite sync as the video output it may be possible that IP KVM don t recognize the composite sync automatically To support signal transmission from a Sun machine enable this option If not enabled the picture of the remote console will not be visible To set the options click on the button Apply 57 IP Module User s Manual 6 6 Device Settings 6 6 1 Network The Network Settings panel as shown in Figure 6 22 allows changing network related parameters Each parameter will be explained below Once applied the new network settings will immediately come into effect F Home Microsoft Internet Explorer ME Fle Edk View Favorites Tools Help LJ Q Q d BG Power rons O S Sa sw Bee ui tess hitp 160 248 192 236 home asp v G Search ON g Dobhded MF Chek Autounk IP auto configuration None IP address 60 248 192 236 Subnet mask 255 255 255 240 Gateway IP address 60 248 192 225 Primary DNS server IP address Secondary DNS server IP address r Network Miscellaneous Setting Remote Console amp HTTPS port Default 443 HTTP port Default 60 TELNET port Default 23 Bandvadth Limit kbit s C Enable TELNET access O Disable Setup Protocol Interface Setting Current LAN interface parameters autonegotiation on 1
76. st modifier keys and other alphanumeric keys used for hotkey purposes in application programs are on an identical position no matter what language mapping you are using Some of the keys have aliases also means they can be named by 2 key codes separated by comma in the table aS BEREE Figure 9 1 English US Keyboard Layout used for key codes 83 Key and aliases 0 9 A Z TILDE MINUS EQUALS SLASH BACK SPACE ENTER CAPS LOCK BACK SLASH LSHIFT SHIFT RCTRL RSHIFT LCTRL CTRL LALT ALT SPACE ALTGR ESCAPE ESC F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12 PRINTSCREEN SCROLL LOCK BREAK INSERT HOME PAGE UP DELETE END IP Module User s Manual PAGE DOWN UP LEFT DOWN RIGHT NUM LOCK NUMPADO NUMPAD1 NUMPAD2 NUMPAD3 NUMPAD4 NUMPAD5 NUMPAD6 NUMPAD7 NUMPAD8 NUMPAD9 NUMPADPLUS NUMPAD PLUS NUMPAD NUMPADMUL NUMPAD MUL NUMPADMINUS NUMPAD MINUS NUMPADENTER WINDOWS MENU Table 9 1 Key Names 84 IP Module User s Manual B Video Modes Table 9 2 lists the video modes IP KVM switch supports Please don t use other custom video settings besides of these If done so IP KVM switch may not be able to detect them Resolution x Refresh Rates Hz y ee 75 1152x900 66 S 1280x960 ep Table 9 2 Video mode 85 IP Module User s Manual C User Role Permissions Table 9 3 lists the user role permissions granted
77. t signal Turning on the noise filter can help reduce video flickering that is often caused by distortions as well as lowering unnecessary bandwidth consumption A large filter setting needs less network traffic and leads to a faster video display but small changes in some display regions may not be recognized immediately A small filter 28 IP Module User s Manual displays all changes instantly but may lead to a constant amount of network traffic even if display content is not really changing depending on the quality of the video input signal All in all the default setting should be suitable for most situations Video Settings through the remote console Brightness af ContrastRed Contrast Green 80 100 100 Al Clock al Phase aj 24 Horizontal Offset 4 297 Vertical Offset ri 34 Reset this Mode Reset All Modes Save Changes 1024x768 60Hz Undo Changes 1344 D gt gt ContrastBlue 4 gt 100 gt gt 2 Figure 5 10 Video Settings Panel Brightness Controls the brightness of the picture Contrast Controls the contrast of the picture Clock Defines the horizontal frequency for a video line and depends on the video mode Different video card types may require different values here The default settings in conjuction with the auto adjustment procedure should be adequate for all common configurations If the picture quality is still bad after auto adjustment you may try to change this s
78. tablishment 67 IP Module User s Manual 6 6 5 Serial Port 2 as Configuration login Modem Serial line speed 115200 bits s Modem init stnng ATZHO OK ATLOMO amp K3XI OK is used if empty Modem server IP address 192 168 3 1 Modem client IP address 192 168 3 2 Passthrough access to serial port 1 via Telnet Speed Data bits Parity Stop Bits Handshake 115200 ei 8 el none 18 Hordware M IP Power Power Control Settings Apply W Internet Figure 6 29 Serial Port The IP KVM switch Serial Settings Figure 6 29 allows you to specify what device is connected to the serial port and how to use it Configuration or console login Do not use the serial port for any special function use it only for the initial configuration Modem The IP KVM switch offers remote access using a telephone line in addition to the standard access over the built in Ethernet adapter The modem needs to be connected to the serial interface of the IP KVM switch Logically connecting to the IP KVM switch using a telephone line means nothing else than building up a dedicated point to point connection from your console computer to the IP KVM switch In other words the IP KVM switch acts as an Internet Service Provider ISP to which you can dial in The connection is established using the Point to Point Protocol PPP Before you connect to the IP KVM switch make sure to configure your console computer accordingly
79. tkey Allows to specify a hotkey combination which starts either the mouse synchronization process if pressed in the Remote Console or is used to leave the single mouse mode Remote Console Button Keys Button Keys allow simulating keystrokes on the remote system that cannot be generated locally The reason for this might be a missing key or the fact that the local operating system of the Remote Console is unconditionally catching this keystroke already Typical examples are Control Alt Delete on Windows and DOS what is always caught or Control Backspace on Unix or Unix like OS for terminating the X Server The syntax to define a new Button Key is as follows confirm lt keycode gt lt keycode gt confirm requests confirmation by a dialog box before the key strokes will be sent to the remote host keycode is the key to be sent Multiple key codes can be concatenated with a plus or a minus sign The plus sign builds key combinations all keys will be pressed until a minus sign or the end of the combination is encountered In this case all pressed keys should be released in reversed sequence The minus sign builds single separate key presses and releases The star inserts a pause with duration of 100 milliseconds 54 IP Module User s Manual 6 5 2 Keyboard Mouse Ar Fle Edt Vew Favorites Took Help Qw X BQH Oma kras O 2 2 Bd Address EI hetp 60 248 192 236 home asp v Bo Links H G Search
80. trator in order to provide an appropriate networking environment 23 IP Module User s Manual 5 4 Main Window Starting the Remote Console opens an additional window It displays the screen content of your host system The Remote Console will behave exactly in the same way as if you were sitting locally in front of the screen of your remote system That means keyboard and mouse can be used in the usual way However be aware of the fact that the remote system will react to keyboard and mouse actions with a slight delay The delay depends on the bandwidth of the link to which you use to connect to the IP KVM switch With respect to the keyboard the very exact remote representation might lead to some confusion as your local keyboard changes its keyboard layout according to the remote host system If you use a German administration system and your host system uses a US English keyboard layout for instance special keys on the German keyboard will not work as expected Instead the keys will result in their US English counterpart You can circumvent such problems by adjusting the keyboard of your remote system to the same mapping as your local one The Remote Console window always tries to show the remote screen with its optimal size That means it will adapt its size to the size of the remote screen initially and after the screen resolution of the remote screen has been changed However you can always resize the Remote Console window in your local
81. ue for a particular IP KVM switch In order to do that the IP KVM switch is able to generate a new cryptographic key and the associated Certificate Signing Request CSR that needs to be certified by a certification authority CA A certification authority verifies that you are the person who you claim you are and signs and issues a SSL certificate to you The following steps are necessary to create and install a SSL certificate for the IP KVM switch a Create a SSL Certificate Signing Request using the panel shown in Figure 6 28 You need to fill out a number of fields that are explained below Once this is done click on the button Create which will initiate the Certificate Signing Request generation The CSR can be downloaded to your administration machine with the Download CSR button see Figure 6 27 Send the saved CSR string to a CA for certification You will get the new certificate from the CA after a more or less complicated traditional authentication process depending on the CA Upload the certificate to the IP KVM switch using the Upload button as shoe in Figure 6 29 Certificate Signing Request CSR The following CSR is pending TW taipei taipei test org test test test test com Download Delete Certificate Upload SSL Certificate File Browse Upload Figure 6 27 SSL Certificate Upload countryName stateOrProvinceName localityName organizationName organizationalU
82. uter not only one partition If you have a hard disc with more than one partition all drive letters that belong to this disc will be redirected The Refresh button may be used to regenerate the list of drive letters especially for an USB stick Please be cautious that if Allow Write Support is selected all data on the shred media might be destroyed Warning Write Support This feature may be enabled here Write support means that the remote computer is allowed to write on your local drive As you can imagine this is very dangerous If both the remote and the local system try to write data on the same device this will certainly destroy the file system on the drive Please use this only when you exactly know what you are doing 46 IP Module User s Manual Device Authentication The factory default Username is super and the default Password is pass Click Connect to redirect drive A Drive Redirection is only possible with Windows 2000 and above versions The Drive Redirection works on a low SCSI level and the SCSI protocol cannot recognize partitions therefore the whole drive selected will be shared instead of any particular partition While connecting to a legacy KVM switch please select PS 2 mouse for Keyboard Mouse setting from webpage Otherwise you will not be able to use Hot key Warning n Navigation Buttons Connect Disconnect To establish the drive redirection please press the Connect butt
83. ver Without a timeserver your time setting will not be persistent so you have to adjust it again after IP KVM switch loses power for more than a few minutes To avoid this you can use a NTP timeserver which sets up the internal clock automatically to the current UTC time Because NTP server time is always UTC there is a setting that allows you to set up a static offset to get your local time CCECELEEE EEE ET EEE EEE EEE reece reer rer errr e rrr reser rrr CEST ET ECTS ET CCE EEE ECS CES errr errr errr rrr rrr rrr rrr rrr irri rrr iy There is currently no way to adjust the daylight saving time automatically So you have to set up the UTC offset twice a year properly to the local rules of your country ree ee eee EEE ETES EE CEE rer reer errr cre rrr srr EEE CETTE CETTE reer rece EEE EEE CT CET errr rrr rer rrr rr rer rrr rrr rrr rrr rrr iris Warning 70 IP Module User s Manual 6 6 7 Event Log I Home Microsoft Internet Explorer Fie Edt Q ME Pw krom O CG BB Address EI http 60 248 192 236 home asp v BE links H v G Seach gD Eiobkcked E Check Actolink ClAuteril ful Options Ven Favorites Tools Help List Logging Enabled Entries shown per page 20 Default 20 Clear internal log Clear O NFS Logging Enabled NFS Server NFS Share NFS Log File O SMTP Logging Enabled SMTP Server 9 Receiver Email Address ES Event Log Sender Email Address SCS C SNMP Logging Enabled Desti
84. yboard port on the host computer KVM and the other end of 3 in 1 cable to the host PS 2 keyboard port on the IP KVM switch 11 Optional Connect the type A connector of USB A B cable to the host computer while using remote mass storage control 12 Connect Ethernet to LAN port and or modem to serial port depending on how you want to access IP KVM switch 1 2 Initial IP Configuration In factory default DHCP mode is disabled IP auto configuration None and the IP settings are as below 192 168 1 22 255 255 255 0 None IP address Subnet Mask Default Gateway Table 1 1 If DHCP mode is enabled IP auto configuration DHCP the IP KVM switch will try to contact a DHCP server in the subnet to which it is physically connected If a DHCP server is found it may provide a valid IP address gateway address and net mask Before you connect the device to your local subnet be sure to complete the corresponding configuration of your DHCP server It is recommended to configure a fixed IP assignment to the MAC address of the IP KVM switch You can find the MAC address labeled on the bottom side of the metal housing IP KVM switch Setup Tool If this initial configuration does not meet your local requirements use the setup tool to change the configurations to your needs The setup tool PSetup can be found on the CD ROM delivered with this package You can follow the procedures described below IP Module User s Manual 1 DHCP

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