User`s Manual
Contents
1. CH 10346 6 705 Outgoing ore 89510189 10345 1 700 incoming ga H 77212066 gl 10344 3 702 Outgoing e 067833380 10343 3 702 Outgoing e H D 10342 6 705 Outgoing 9 8951 10341 1 700 Outgoing gn Hi g 10340 2 701 Incoming e H 10339 1 700 incoming ga 66173313 g 10338 1 700 Incoming ga H 0921175364 10337 1 700 Outgoing da Li g 10336 4 703 Incoming H 0423020085 10335 2 701 Outgoing gn E m 10334 6 705 Outgoing e 89510189 10333 6 705 Outgoing gn H 89510189 D 10332 8 707 Outgoing oe 6032485 10331 3 702 Outgoing H g 10330 1 700 Outgoing oe 10329 4 703 Incoming da Ei 26210013 g 10328 3 702 Outgoing ga H 04252627 10327 1 700 incoming ga H 77026191 6 page load complete Beginning time 2011 07 01 10 43 39 2011 07 01 10 44 43 2011 07 01 10 44 02 2011 07 01 10 42 34 2011 07 01 10 43 22 2011 07 01 10 42 34 2011 07 01 10 42 34 2011 07 01 10 40 42 2011 07 01 10 38 36 2011 07 01 10 36 25 2011 07 01 10 37 42 2011 07 01 10 36 25 2011 07 01 10 37 05 2011 07 01 10 33 10 2011 07 01 10 31 34 2011 07 01 10 29 28 2011 07 01 10 29 28 2011 07 01 10 27 16 2011 07 01 10 27 37 2011 07 01 10 26 28 2011 07 01 10 46 04 2011 07 01 10 45 32 2011 07 01 10 44 18 2011 07 01 10 43 59 2011 07 01 10 43 37 2011 07 01 10 43 20 2011 07 01 10 43 02 2011 07 01 10 40 52 2011 07 01 10 39 442. 2011 07 01 10 37 52 2011 07 01 10 37 50 2011 07 01 10 37 39 2011 07 01 10 37 19 2011 07 01 10 33 25 2011 07 01 10 32 20 2011 07 01 10 29 55 2011 07 01 10 29 52 2011 07 01 10 27 54 2011 07 01 10 27 43 2011 07 01 10 27 22 Uncheck all Sort checked End time Time length 0 02 25 0 00 49 0 00 16 0 01 25 0 00 15 0 00 46 0 00 28 0 00 10 0 01 08 0 01 27 0 00 08 0 01 14 0 00 14 0 00 15 0 00 46 0 00 27 0 00 24 0 00 38 0 00 06 0 00 54 Total recordings 105 Total recording time 1 37 09 ACR BO40 ACR B080 USER S MANUAL Move the cursor to the recording and click to play HIE Sf O86 TC Ss Dic Leif KH H TUSSU http 192 168 1 79 playback Igi id 10350 AN yax O L El o e Save IN 20110701 104609 CHO1 0423020085 wav Index 10350 Channel 1 Line Number 700 Type Incoming Beginning time Fri Jul 1 10 46 09 2011 End time Fri Jul 1 10 51 00 2011 Time length 0 04 51 Phone number 0423020085 ACR BO40 ACR B080 USER S MANUAL Query by Channel Here you can query the recordings by designating the channel Line Number Total Channel Query by channel Outgoing Incoming Missed Calls Details 700 1991 701 1436 702 1281 703 1051 704 943 705 915 706 1140 707 1596 1 2 3 4 5 6 7 8 632 806 447 495 483 707 Click Details to see the result 1359 892 10 392 aos
3. asi 393 391 391 392 392 Details Details Details Details Details Details Details Details ACR BO40 ACR B080 USER S MANUAL Advanced Query Advanced Query provides more advanced options for querying recordings Advanced query Select channel range No check means to select all channels Select line range No check means to select all line numbers Select time range Today C This week This month Date range Select call type No check means to select all types Select phone number range No check means to select all phone numbers Click Query to see the result 11 ACR BO40 ACR B080 USER S MANUAL Recording Parameters Settings You can configure the recording parameters here Recording parameter settings Name Default About Auto delete if the recording time is less zec J Min recording time length second 5 than ia Max recording time length second 4 00 00 up to 99 hours Outgoing number identification delay time S 7 4 20 seconds second Incoming number prefix Outgoing number prefix Voice encoding g729 g729 Loop recording Start recording when Hook off Le Hook off Disk full strategy Loop recorc v Caller ID type Auto Auto u Min recording time length Only record calls that exceeds the designated length u Max recording time length The max length of the recordings u Outgoing number identification del
4. space Total space 426 161 MB 465 776 MB Recording path Submit The system will download un backed up recordings to the assigned path every time when system starts after you submit the recording path The system naming rules are as below a Folder Name XZDC_Record N YYYY MM DD N Device ID YY Y Y Year MM Month DD Day a File Name OUT YYYYMMDD HHNNSS DEVX _CHXX NNNN way OUT Outgoing YY YYMMDD Year Month Day DEVX Device ID CHXX Channel ID NNNN Outgoing or Incoming No 21 ACR BO40 ACR B080 USER S MANUAL Advanced Query Click Advanced Query to search recordings by conditions Advanced query Select device No available device Select channel range No check means to select all channels Select line number range No check means to select all line numbers 4 Select time range Today This week This month Date range Select call type No check means to select all types Select phone number range No check means to select all phone numbers _Query Select your device Select device x Up to 10 devices I 192 168 1 79 3 Click Query to query the recordings by conditions 112 706 Outgoing 23755420 2011 07 28 13 39 30 2011 07 28 13 40 20 110 707 Outgoing 28381238 2011 07 28 13 36 09 2011 07 28 13 37 26 109 704 Incoming 27774932 2011 07 28 13 31 50 2011 07 28 13 36 32 702 Incoming 2011 07 28 13 34 33 2011 07 28 13 35
5. 1 Monitorina Click Monitoring to start real time monitoring the call http 192 168 1 79 realtime_monitor lgi ch 0 Windows Internet E 3 http 192 168 1 79 realtime_monitor lgi ch 0 realtime monitor channel 1 di ACR BO40 ACR B080 USER S MANUAL IP Address Setting Here you can change IP address related settings Please contact your IT staff if you need more help IP address setting IP address Web port Network mask Gateway address ACR BO40 ACR B080 USER S MANUAL Download Software You can download G 729 decoder and Firefox browser here Your PC has to have G 729 decoder installed in order to play recordings thru the web Download software DOWNLOAD G 729 decoder FireFox Browser Local Download v3 6 17 Official Download v3 6 17 Official All Download List Recommend FireFox ACR BO40 ACR B080 USER S MANUAL Query by Time Here you can query the recordings by designating the time Line Number 700 21 9 701 14 8 702 18 14 703 7 704 705 706 707 17 16 Channel Total Outgoing aon anh WN m e Single day C Multi day Date 2011 07 01 u Single day Incoming Querying recordings of a specific day u ACT Missed Calls Querying recordings of a specific range of days Click Details to see the result Line Channel Nese Type Play amp Save Phone number Numb
6. 46 If you select Today as the time range but there is no data shown on the screen you may have to wait until the system finish the backup 22 ACR BO40 ACR B080 USER S MANUAL Account Management Click Account Management to manage the accounts Account management Authority A t z Change Remove ee System Account Device Delete password account management management management recording Jf Change password The Change Password screen Change password Account admin New password Confirm new password Restore Submit Click New to create a new account You can assign the authority here Create account Basic information Account Password Confirm new password Authority Kystem management Exit Account management Create account change authority and delete account Device management Add device remove device and modify device account Query Query recording Delete recording Delete recording data Play amp Save Playback and download recordings Reset Submit 23
7. ACR BO40 ACR B080 USER S MANUAL Rear Panel The rear panel contains registered jacks as telephone LAN interfaces 12V 0 5A a Auto MDIX Reset oe u DC12V Power jack for connecting bundled adaptor a Jack 1 4 ACR B040 Jack 1 8 ACR B080 RJ 11 jacks for analog telephone line connections LAN RJ 45 jack for LAN PC connection ACR BO40 ACR B080 USER S MANUAL Before You Start The factory default IP of ACR B040 ACR BO080 is 192 168 0 190 If your LAN was on a different network segment e g 192 168 1 XX you have to change the IP first Please connect ACR B040 ACR B080 to a PC on the same network segment and log in to it by Internet Explorer to change the default IP ACR BO40 ACR B080 USER S MANUAL Chapter Operating Instructions Login Run Internet Explorer type in system IP to access the telephone recording system The default Username is admin and the default Password is admin Please set your desktop resolution as 1280 768 for the best result Username Password ACR BO40 ACR B080 USER S MANUAL Channel Status The system will show current channel status after you log in successfully Channel status Line Time EE Status Number length 704 Incoming 065982065 0 00 18 702 Idle Monitoring Channel Monitoring 701 Idle Monitoring 703 Idle Monitoring 700 Idle Monitoring 705 Idle Monitorin EENEG 8 0875618938318311211121101101831 0 01 1
8. GE Communications ACR B040 ACR BO80 Telephone Recording System USERS MANUAL ACR B040 ACR B080 TELEPHONE RECORDING SYSTEM User s Manual TrueVoice Communications Victoria street Plumstead Cape Town Phone 0861 67 67 67 Email partners truevoice co za Developed for TrueVoice Communications Table of Contents CHAPTER 1 EE EE 1 e RE EE 1 RAR PAN e 2 BEFORE YOU START 3 CHAPTER 2 OPERATING INSTRUCTIONS nssssssssoisssoinooorsorossronosnssoresrrorrsrenn 4 LOC EE 4 CHANNEL STATUS nnns 5 DOWNLOAD SOFTWARE 7 OUR E EE 8 OUFREBY CHANN oiai 10 ADVANCED QUERY 11 RECORDING PARAMETERS SETTINGS wvsscsccssscssssssseesseseee 12 SYSTEM TIME SETTING ccscsccccsssccsssssscscssssccsssssssecsssecsesssssesesseeee 13 SER AG CO TE 14 APPENDIX 1 XZDC INET WORK INQUIRY enee genee 15 INTRO crcc re ett eee cee eee 15 EEN 16 DOWNLOAD SOFTWARE 19 7 NIB E EE 20 RECORDING PATH EE 21 POON AINC PID OUP ee 22 e e EIER WEE RRE 23 ACR BO40 ACR B080 USER S MANUAL Chapter Overview Front Panel The front panel contains various status LEDs that indicates system activities faults u POWER Power LED u ACT Solid Bright LAN connected Dark LAN not connected Blink Transferring Data u 100M Solid Bright 100Mbps LAN connected Dark 10Mbps or No LAN connected LED 1 4 ACR B040 LED 1 8 ACR B080 Solid Bright The channel is occupied Blink The channel is un occupied
9. ay time The delay time for identifying outgoing numbers u Incoming number prefix Country Area code filter for incoming numbers u Outgoing number prefix Country Area code filter for outgoing numbers u Voice encoding Select G 729 recommended or MP3 encoding u Disk full strategy Select Loop recommended or Stop when disk 1s full u Start recording when Select to start recording by Ring or Hook off u Call ID type Auto FSK DTMF Click Setup to save the configuration 12 ACR BO40 ACR B080 USER S MANUAL System Time Setting You can configure the system time here System time setting e Last sync Time 2011 7 1 03 15 28 PM Manual Date 2011 07 01 Time 14 42 46 Timezone ere ee Submit u Last sync Time The last sync time with your desktop a Manual Setup current time manually 13 ACR BO40 ACR B080 USER S MANUAL User Accounts You modify user authority password in this page User accounts Create account Change Password Change user password Change password Account admin Feel Cancel WE u Create Account Create new user account Create account Basic information eeng Authority Account Create account change authority and delete account management IT System Setup IP addr system time and restore factory default management IT Recording parameters Query Delete recording Playback amp Sa
10. on Download software Recording path Log Alarm log Software version 10 10 Software update time Dec 16 2011 10 1921 System starting time 2012 03 26 14 12 51 Total devices O XZDC Path D David i010 Device Search amp Play 18 ACR BO40 ACR B080 USER S MANUAL Download Software You can download the required G 729 decoder here Download software DOWNLOAD Please install G 729 decoder to play recording G 729 decoder 19 ACR BO40 ACR B080 USER S MANUAL Add Device You can add device by entering required IP Address Port Account name and Password here Click Submit to add the device to the device list Add device IP addr Web port Account Password Confirm password Reset Submit Click Device Manager to see the device list Device manager IP addr Web port SerialNo UserID Account Remove Total devices 1 Click Device Status or IP address to see the status of the selected device Device status IP addr SerialNo Line status Total Total non sync d Total sync d Last active WESSEN NEEN Total devices 1 20 ACR BO40 ACR B080 USER S MANUAL Recording Path Click Recording Path to see the current recording path Recording path Total space tus Priority Adjust priority to use Remove ce Add Add path Click Add Path to add new recording path Recording path Drive Free
11. ve M Real time monitoring Setup voltage threshold recording time length line number and phone number prefix Query recordings Delete recording Playback and download recordings Real time monitoring phone calls 14 ACR BO40 ACR B080 USER S MANUAL Appendix XZDC Network Inquiry Introduction XZDC is a standalone client of ACR B040 ACR BO80 which enables users to control the unit or inquiry recordings over LAN It can also backup the recordings on ACR B040 ACR B080 automatically With Loop Recording feature enabled you Il almost have unlimited space for recording 15 ACR BO40 ACR B080 USER S MANUAL Installation To install XZDC please simply copy XZDC folder from the bundled CD to D first L gt CSC XZDC Disk D Please exit shut down Skype service before you run XZDC Run D XZDC XZDC exe and the XZDC icon will be shown on the System Tray XZDC will start automatically with your Windows 16 ACR BO40 ACR B080 USER S MANUAL Run XZDC Right click on XZDC icon select Show to visit the login page Enter Account name and Password to login Default admin admin You can see the current version info after you login successfully System information Software version 0 9 3 35 Software update time Jun 29 2011 16 13 43 System starting time 2011 07 26 10 45 11 Total devices 0 17 ACR BO40 ACR B080 USER S MANUAL System informati
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