APC ® AP5602 2x16 CAT5 Analog KVM Switch Installer
Contents
1. Number 1 Type Serial RS 232 Connector DB9 Male Analog Port Sets Number 2 Type PS 2 USB VGA and ACI Connectors PS 2 miniDIN 15 pin D RJ 45 Dimensions Dimensions 4 45 x 43 18 x 27 94 cm H x W x D 1U form factor 1 75 x 17 00 x 11 00 in Weight 3 6 kg 8 Ib without cables Heat Dissipation 92 BTU Hr Airflow 8 cfm Power Consumption 12 5 W AC input power 40 W maximum 36 APC AP5602 2x16 CATS Analog KVM Switch Installer User Guide Table B 1 Product Specifications Continued a i in AP5602 KVM Switch Product Specifications AC input 100 to 240 VAC Autosensing voltage rating AC input current 0 5A rating AC input cable 18 AWG three wire cable IEC 320 C13 to 5 15P and IEC 320 C13 to IEC 320 C14 AC frequency 50 60 HZ o te i o o H H Temperature 10 to 50 Celsius 50 to 122 Farenheit operating 20 to 60 Celsius 4 to 140 Farenheit nonoperating 5 5 Humidity 20 to 80 noncondensing operating 5 to 95 noncondensing nonoperating Safety and EMC Approvals and Markings UL FCC cUL ICES 003 CE VCCI GOST IRAM C Tick MIC Safety certifications and EMC certifications for this product are obtained under one or more of the following designations CMN Certification Model Number MPN Manufacturer s Part Number or Sales Level Model designation The designation that is referenced in the EMC and or safety reports and certificates are prin2. or If the display order of your server list is by port Port button is selected type the port number and press Enter or If the display order of your server list is by name or EID number Name or EID button is selected type the first few characters of the name of the server or the EID number to establish it as unique and press Enter To select the previous server Press Print Screen and then Backspace This key combination toggles you between the previous and current connections To disconnect the user from a server Press Print Screen and then Alt 0 This leaves the user in a free state with no server selected The status flag on your desktop displays Free Soft switching Soft switching is the ability to switch servers using a hotkey sequence You can soft switch to a server by pressing Print Screen and then typing the first few characters of its name or number If you have set a Screen Delay Time and you press the key sequences before that time has elapsed the OSD interface will not display To configure servers for soft switching Press Print Screen to launch the OSD interface The Main dialog box displays Click Setup Menu The Menu dialog box displays For Screen Delay Time type the number of seconds of delay desired before the Main dialog box is displayed after Print Screen is pressed 4 Click OK To soft switch to a server 1 To select a server press Print Screen If the display order of your server li
3. fpe 2 Figure 2 2 Basic AP5602 KVM Switch Configuration NOTE The APC AP5602 KVM switches support two simultaneous users 8 APC AP5602 2x16 CATS Analog KVM Switch Installer User Guide To connect a server using a server module 1 Locate the server modules for your KVM switch 2 Attach the appropriately color coded cable ends to the keyboard monitor and mouse ports on the first server you will be connecting to the appliance Attach one end of a CAT5 cable to the RJ 45 connector on the server module 4 Connect the other end of the CATS cable to the desired ARI port on the back of your APC AP5602 KVM switch 5 Repeat steps 2 through 4 for each server to attach NOTE When connecting a Sun server module you must use a multi sync monitor to accommodate Sun computers that support both VGA and sync on green or composite sync Connecting Users To connect local peripheral devices 1 Select the keyboard monitor and mouse to be connected to local analog user A 2 Locate the port set labeled A on the back of the appliance Connect these peripherals to their respective ports Bundle and label the cables for easy identification 4 Repeat steps 1 3 for user B Cascading AP5602 KVM Switches You can cascade multiple APC AP5602 KVM switches to enable one or two users to connect to as many as 256 servers In a cascaded system each ARI APC Rack Interface port on the main KVM switch will connect to the ACI APC Console Interf
4. APC AP5602 2x16 CATS Analog KVM Switch Installer User Guide OSD graphical user interface APC AP5602 2x16 CATS Analog KVM switches use an OSD interface that features menus to configure your switching system and select servers Servers can be identified by unique name EID or port number allowing you to assign unique server names Security The OSD interface allows you to protect your system with a screen saver password After a user defined time the screen saver mode engages and access is prohibited until the appropriate password is entered to reactivate the system Operation modes The OSD user interface provides convenient operation modes for easy system administration of the KVM switch These modes Broadcast Scan Switch and Share allow you to manage your switching activities See Basic Operations on page 11 Video The AP5602 KVM switch provides optimal resolution for analog VGA SVGA and XGA video Achieve resolutions of up to 1600 x 1200 75Hz with a 100 foot 30 meter cable NOTE Resolutions above 1280 x 1024 may need to be manually set in the operating system s display settings Video resolution and distance are subject to cable quality and environmental factors Plug and Play The KVM switch also supports Display Data Channel DDC Plug and Play which automates configuration of the monitor and is compliant with the VESA DDC2B standard Flash upgradable Upgrade your firmware at any time through a simple updat
5. base or use the online service request 3 Call APC Technical Support 40 APC AP5602 2x16 CATS Analog KVM Switch Installer User Guide APC www apc com For Technical Support www apc com APC 990 3267 590 801 501A
6. the server Null modem serial cable DB male that connects the switch and the server Firmware update files To upgrade firmware 1 VB 8 Connect the standard serial cable to a COM port on the server and to the serial connector on the back panel of the switch Make a note of which COM port you have chosen then turn on the switch Go to www apc com tools download and navigate to your firmware upgrade file Once the download is complete navigate to the drive where you have saved the firmware update and unzip the file Double click to run the ApplianceUpdate exe utility Click the Next button to display the Main dialog box In the dialog box that displays select the appropriate COM Port from the COM Port menu Click Update Once the firmware is updated an Update Complete message displays Click the Close button to exit the dialog box The switch automatically reboots after the upgrade is completed Possible error conditions If the download does not execute properly verify the following Verify that the COM port is correct Verify that no other program is currently using the COM port or that no previous DOS window or shell is open that had used the COM port Verify that no other copies of the ApplianceUpdate exe utility are currently running 34 APC AP5602 2x16 CATS Analog KVM Switch Installer User Guide e Verify that a null modem serial cable is used e Inthe selected COM port Advanced Port settings verify th
7. BLES OF TABLES Table 3 1 OSD Interface Status SYMDOIS ccesccessccesseesseeescesscceeseceseecueceacecueeesseceaeeceneeeaeceeneenaeeeaaess 12 Table 3 2 OSD Interface Navigation BASICS 1 scccssceessessseessecescecunceesecescecuseeeaceneneceeeeaceeeneeeseeeaaes 14 Table 3 3 Setup Features to Manage Routine Tasks for Your S rvers c ccsccesssseceesscesseceneeensceenees 16 Table 3 4 OSD Interface Status FLAS ccccccesscessssscesseceeseceseeeseseneeceseeeaeceeecsaeceacecueeeeseceeeeesaeeeaaees 20 Table 3 5 Diagnostic Test Details c ccccccccssccsscecencesseceeseceseceesecencecseceaceseneeeaeceaeeceaeeeseceeneeseeeaaees 26 Table B I Product Specifications sieren anina aa E santecesel tusncgne bu athansaved cos tees 35 Table CI Sun Key Emulation cccsccssccessscnsscensscrcensnceseensesontsessssnagesnsessscecnnsensssnagesnsceestensesonsessnes 37 Table C 2 PS 2 to USB Keyboard Mappings 1 ccccccsscsssssssnceeseceesecuseeesseceneececeaceceneecseceeaeenseeesaecnaes 38 vi APC AP5602 2x16 CATS Analog KVM Switch Installer User Guide Product Overview Features and Benefits The APC AP5602 2x16 CATS Analog KVM switch integrates analog keyboard video and mouse KVM switching technology with advanced cable management flexible access for two simultaneous users USB support and a patented easy to use interface This KVM switch supports all major server platforms and features on screen management system configuration and server select
8. OTE Clicking the User button on the Setup screen will automatically log out any currently logged in user Other users will remain logged out until your changes are complete The User Setup menu allows the administrator to edit access or delete a user account The menu is only accessible if the Enable User Account checkbox is enabled in the Security menu The AP5602 KVM switch has four standard user accounts with the default names of Userl User2 User3 and User4 To edit a user Click the user name of the user to be modified Click Edit to change the user name or password of the selected user Click Access to restrict port access for the selected user TAP tS Click Delete to restore the selected user to the default state default name no password no port access 5 Click OK on the User Setup screen to save changes or click the Exit button to escape without saving any changes 32 APC AP5602 2x16 CATS Analog KVM Switch Installer User Guide User Edit menu administrator only The Edit menu allows the administrator to set or change user names and passwords for all users The User name field displays default names that can be edited by the administrator User names must be between to 15 characters Administrators can also set user passwords in the User Edit menu Passwords must be between 5 to 12 characters and must contain at least one number and one alphabetic character Administrators must verify new passwords by retyping the p
9. RE VCCI OSE IES Y F AATHEITEE CT ZORE REE CHAT A EIE HRE TILAAN ET COWSITIEN AAO AM RA HS SLOIBREANSAZTEMSVET Korean Notification 158 ASH WUE As 212l OIE 99892 VIY SSSS amp JI 22S ASSN III J024 HWI SE ASME Ol BSS F9 SEALI Bte 2 2 az HU PL IAE HASLS WA HSL APC AP5602 2x16 CAT5 Analog KVM Switch Installer User Guide APC and the APC logo are registered trademarks of the American Power Conversion Corporation or its affiliates All other marks are the property of their respective owners 2008 American Power Conversion Corporation All rights reserved APC 990 3267 590 801 501A Ol REE Instructions This symbol is intended to alert the user to the presence of important operating and maintenance servicing instructions in the literature accompanying the appliance Dangerous Voltage This symbol is intended to alert the user to the presence of uninsulated dangerous voltage within the product s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons Power On This symbol indicates the principal on off switch is in the on position Power Off This symbol indicates the principal on off switch is in the off position Protective Grounding Terminal This symbol indicates a terminal which must be connected to earth ground prior to making any other connections to the equipment TABLE OF CONTENTS OF CONTENTS Chapter 1 Product OVerv
10. Www apc com Analog KVM Switch AP5602 Installer User Guide USA Notification Warning Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Canadian Notification This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications Le pr sent appareil num rique n met pas de bruits radio lectriques d passant les limites applicables aux appareils num riques de la classe A prescrites dans le R glement sur le brouillage radio lectrique dict par le Ministere des Communications du Canada Japanese Notification TORENA TTR AS Dk a En A
11. ace port on each cascaded KVM switch Each cascaded switch can then be connected to a server with a server module The example shown in Figure 2 3 shows one KVM switch cascaded under the main switch enabling the connection of up to 15 primary servers and 16 secondary servers Using this configuration you could cascade 16 AP5602 KVM switches under the main switch enabling the connection of up to 256 servers Only one level of tiering is supported in this type of configuration which means you cannot cascade any additional switches In this configuration the local port OSD interface is disabled in switches cascaded below the main AP5602 KVM switch To cascade multiple AP5602 KVM switches 1 Connect the cascaded KVM switch to each server See Installing the AP5602 KVM Switch on page 6 2 Connect the local peripherals to analog user A or B of the main switch 3 Attach one end of the CATS cabling to the RJ 45 ACI port on the cascaded KVM switch Chapter 2 Installation 4 Attach the other end of the CATS cable to one of the RJ 45 ARI ports on the main AP5602 KVM switch 9 NOTE The system will automatically merge the two switches together as one All servers connected to the cascaded KVM switch will display on the main switch server list in the OSD interface 5 Repeat steps 3 and 4 for all additional secondary cascaded KVM switches Analog User A Analog User B APC AP5602 Switch ARI Ports 15 Primary Serve
12. alog KVM Switch Installer User Guide Figure 3 1 Example of Configured Main Dialog Box NOTE You can also press the Control key twice the Alt key twice or the Shift key twice within one second to launch the OSD interface See Changing the display behavior on page 18 You can use this key sequence in any place you see Print Screen throughout this installer user guide Viewing the status of your switch The status of the servers in your system is indicated in the right columns of the Main dialog box The following table describes the status symbols Table 3 1 OSD Interface Status Symbols Symbol Description O Server modules are online green circle Server modules are offline or are not operating properly Server is cascaded through a cascade switch The switch is online and has power Server is cascaded through a cascade switch The switch is offline or has no power O amp X Server module is being upgraded yellow circle Server modules are being accessed by the indicated user channel green channel letter Server modules are blocked by the indicated user channel black channel letter Chapter 3 Basic Operations 13 Selecting servers Use the Main dialog box to select servers When you select a server the switch reconfigures the keyboard and mouse to the proper settings for that server To select servers Double click the server name EID or port number
13. aseesecasesecacsecusceaseseceaeesaseseeesseneengs 18 Setting the keyboard country code sseseeeseesensessseesesserrserssrssrrsrrsrrssresressessresressessressessresset 19 Selecting a language epes Hews psa fee E E Eea aE REEE E EAE S e 19 Controlling the statis flag iscissi senieisesies re iissiesesisekoaprsii sieto i ae tara Eesi n a i aE Esiin i 19 Setting console SE CUTILY sssini iiei sienne e Eo E a cos co suede ge eee E EEE E Deeks cbse es aE 20 Displaying Version Informatio renei ie heen settee ape aE E a ge EAE be wast ER 24 SCANNING Your SYSLCME vcscessocevicentccdivesisteadseescdisadsduadederdsvicedeoedia EE ARTA NEK a ARESO E aene SE aiaa 25 Running System Diagnostics vcsics iaire eie EE e EE EE EEEE EREE EEE 26 Broadcasting to SCIversysscciccsssisceisesseedizesgeysasaveasevissistasetesseacepetsovesvceeuseyastiasvenstsouieabapsioabcusertadevieuasts 27 Changing Your Switch Mode 0 ccccsccessecescesesceesseeseeenseeescensneeesecececeaeeesceceeeecseceececeeeesaeceateeeeeesaeesaes 28 Chapter 4 Advanced Operations csccccsseeeeseesseeeeeeeeeesnneeeeneeeesnnaesaseeeeeseeseneeeeeneas 31 Usine Administrator Privileges epre tence Sui eee ee ee AE 31 ApPpondiCO Sannia a a a AATA EAE S 33 iv APC AP5602 2x16 CATS Analog KVM Switch Installer User Guide Appendix A Flash Upgrades Appendix B Technical Specifications seisnes e eserde eii aa E s 35 Appendix C Sun Advanced Key Emulation Appendix D Technical Support v LIST OF TA
14. assword in the Repeat Password field NOTE Changes are not saved until the administrator clicks OK in the User Setup menu User Access menu administrator only The Access menu displays each user name port number and whether the user has access to the listed KVM ports The administrator controls which ports are accessible to which user by clicking in the appropriate checkbox The Clear All button allows the administrator to clear access to all ports for a given user instead of deleting the account The Check All button allows the administrator to assign all available KVM ports to any user NOTE Changes are not saved to memory until the administrator clicks OK on the User Setup screen User Setup menu Delete administrator only The Delete button in the User Access menu allows an administrator to delete user accounts Simply select an account from the menu and click the Delete button The deleted user account will immediately return to default settings 33 APPENDICES Appendix A Flash Upgrades Upgrading the AP5602 KVM switch You can upgrade the firmware of your AP5602 KVM switch by using a special update utility provided by APC This utility automatically configures the port communication settings to allow direct downloading from the connected server Items needed for the upgrade Server running Microsoft Windows NT Windows 95 Windows 98 Windows 2000 or Windows Server 2003 Available serial port COM port on
15. at the FIFO buffers are selected and that the receive buffer is set to High between windows Close all other windows if necessary If the upgrade was unsuccessful for example a power t CAUTION While upgrading the firmware for your KVM switch do not use your server for anything else or switch outage interrupted the upgrade repeat the procedure Upgrading the server module firmware After you download the server module firmware update the server modules can be upgraded individually or simultaneously To simultaneously upgrade multiple server modules 1 Press Print Screen The Main dialog box will appear 2 Click Commands Server Module Status The Server Module Status dialog box displays NOTE You can automatically upgrade any server module connected to your APC AP5602 2x16 CAT5 Analog KVM switch by selecting the Auto upgrade box in the Server Status dialog box 3 Click one or more types of modules to upgrade Click Upgrade 4 Click OK to initiate the upgrade and return to the Server Status dialog box Appendices 35 Appendix B Technical Specifications Table B 1 Product Specifications AP5602 KVM Switch Product Specifications ARI ports Number 16 Types PS 2 Sun Mini Din USB 13W3 and serial server modules Connectors RJ 45 Sync Types Separate horizontal and vertical Plug and Play DDC2B Video Resolution Analog Port Maximum 1600 x 1200 75 Hz Update Port
16. ate is complete To assign names to servers 1 In the Names dialog box select a server name or port number and click Modify The Name Modify dialog box displays 2 Type a name in the New Name box Names of servers may be up to 15 characters long Supported characters include A to Z a to z 0 to 9 space and hyphen 3 Click OK to transfer the new name to the Names dialog box Your selection is not saved until you click OK in the Names dialog box Repeat steps to 3 for each server in the system 5 Click OK in the Names dialog box to save your changes Or Click X or press Escape to exit the dialog box without saving changes NOTE If an server module has not been assigned a name the EID is used as the default name Assigning device types The AP5602 KVM switch automatically discovers cascaded KVM switches but you will need to specify the number of ports on the cascaded switch through the Devices dialog box Select the switch from the list and the Modify button displays allowing you to assign it the appropriate number of ports NOTE The Modify button will only be available if a configurable switch is selected To access the Devices dialog box 1 Press Print Screen to launch the OSD interface The Main dialog box will appear 2 Click Setup Devices The Devices dialog box displays 18 APC AP5602 2x16 CATS Analog KVM Switch Installer User Guide When the AP5602 KVM switch discovers a cascaded switch you will notice th
17. bol displays The test is complete when the last test s symbol displays Broadcasting to Servers The analog user can simultaneously control more than one server in a system to ensure that all selected servers receive identical input You can choose to broadcast keystrokes and mouse movements independently NOTE You can broadcast to up to 16 servers at a time one server per ARI port To access the Broadcast dialog box 1 Press Print Screen The Main dialog box will appear 2 Click Setup Broadcast The Broadcast dialog box displays NOTE Broadcasting Keystrokes The keyboard state must be identical for all servers receiving a broadcast to interpret keystrokes identically Specifically the Caps Lock and Num Lock modes must be the same on all keyboards While the appliance attempts to send keystrokes to the selected servers simultaneously some servers may inhibit and thereby delay the transmission NOTE Broadcasting Mouse Movements For the mouse to work accurately all systems must have identical mouse drivers desktops such as identically placed icons and video resolutions In addition the mouse must be in exactly the same place on all screens Because these conditions are extremely difficult to achieve broadcasting mouse movements to multiple systems may have unpredictable results To broadcast to selected servers 1 From the Broadcast dialog box select the mouse or keyboard checkboxes for the servers that are to receiv
18. counts is checked on the Security screen NOTE The administrative user s name is case sensitive You must log in as apc to utilize administrative functions When Enable Local User Accounts is disabled in the Security screen only the Menu Flag and Security screens are available to the users without administrator privileges All other screens except the User screen are available to the administrator To access the Setup menu 1 Press Print Screen to launch the OSD interface The Main dialog box displays 2 Click Setup The Setup dialog box displays See Table 3 3 on this page for the list of functions available to users and administrators Chapter 3 Basic Operations 17 Assigning server names Use the Names dialog box to identify individual servers by name rather than by port number The Names list is always sorted by port order Names are stored in the server so even if you move the server module or cable to another ARI port the name and configuration will be recognized by the switch NOTE If a server is turned off its respective server module will not appear in the Names list To access the Names dialog box 1 Press Print Screen to launch the OSD interface The Main dialog box will appear 2 Click Setup Names The Names dialog box displays NOTE If a server list changes the mouse cursor will turn into an hourglass as the list is automatically updated No mouse or keyboard input will be accepted until the list upd
19. d equipment should be maintained Pay particular attention to supply connections other than direct connections to the branch circuit for example use of power strips Installation Getting Started Before installing your APC AP5602 switch refer to the following list to ensure you have all items that shipped with the KVM switch as well as other items necessary for proper installation IEC C13 to 5 15P power cord IEC C13 to IE C14 power cord Null modem serial cable Rack mounting kit APC AP5602 2x16 CATS Analog KVM Switch Quick Installation Guide Additional items needed One server module and CATS cabling per attached server or switch Rack Mounting Your AP5602 KVM switch Your KVM switch may be rack mounted using the brackets supplied in your rack mounting kit Before installing the switch and other components in the rack stabilize the rack in a permanent location Install your equipment starting at the bottom of the rack then work to the top Figure 2 1 APC AP5602 Switch Horizontal Installation 6 APC AP5602 2x16 CATS Analog KVM Switch Installer User Guide CAUTION Rack Loading Overloading or uneven loading of racks may result in shelf or rack failure causing JN damage to equipment and possible personal injury Do not exceed your rack load rating To install the 1U switch mounting bracket Remove the first two screws on each side of the switch Line up the holes in the long side of the kit s side brackets with t
20. e port numbering changes to accommodate each server under that switch For example if the switch is connected to ARI port 6 the switch port would be listed as 06 and each server under it would be numbered sequentially 06 01 06 02 and so on To assign a device type 1 In the Devices dialog box select the desired port number 2 Click Modify The Device Modify dialog box displays 3 Choose the number of ports supported by your cascaded switch and click OK If the number of ports is not listed click Other and type in a port number between 4 and 24 ports Repeat steps to 3 for each port requiring a device type assignment 5 Click OK in the Devices dialog box to save settings NOTE Changes made in the Device Modify dialog box are not saved until you click OK in the Devices dialog box Changing the display behavior Use the Menu dialog box to change the display order of servers change the key sequence to launch the OSD interface and set a Screen Delay Time for the OSD interface The display order setting alters how servers display in several screens including the Main Devices and Broadcast dialog boxes To access the Menu dialog box 1 Press Print Screen to launch the display of the OSD interface The Main dialog box displays 2 Click Setup Menu in the Main dialog box The Menu dialog box displays To choose the default display order of servers 1 Select Name to display servers alphabetically by name Or Select EID to disp
21. e the broadcast commands 28 APC AP5602 2x16 CATS Analog KVM Switch Installer User Guide Or Press the Up or Down Arrow keys to move the cursor to the target server Then press Alt K to select the keyboard checkbox or Alt M to select the mouse checkbox Repeat for additional servers 2 Click OK to save the settings and return to the Setup dialog box Click X or press Escape to return to the Main dialog box 3 Click Commands The Commands dialog box displays Click the Broadcast Enable checkbox to activate broadcasting The Broadcast Enable Confirm Deny dialog box displays 5 Click OK to enable the broadcast Click X or press Escape to cancel and return to the Com mands dialog box 6 If broadcasting is enabled type the information or perform the mouse movements you want to broadcast from the switch Only servers in the list are accessible NOTE The other user is disabled when Broadcast Mode is enabled To turn broadcasting off From the Commands dialog box clear the Broadcast Enable checkbox Changing Your Switch Mode Your AP5602 KVM switch allows you to connect to attached servers using two methods Preemptive and Cooperative Select Preemptive default setting to allow any user to select any server at any time a request from another user disconnects the current user without warning or Select Cooperative to maintain the current user connection the current user will not be disconnected if another user requests c
22. e utility to ensure that your KVM switching system is always running the most current version available Both the APC AP5602 2x16 CATS5 Analog KVM switch and the server modules are Flash upgradable See Flash Upgrades on page 33 Cascading expansion Each APC AP5602 2x16 CATS Analog KVM switch supports up to 16 directly attached servers and can conveniently scale to support more This extra cascading of units allows you to attach up to 256 servers in one system See Cascading AP5602 KVM Switches on page 8 Chapter 1 Product Overview 3 Local user accounts The APC AP5602 2x16 CATS Analog KVM switch enables an administrator to configure up to four user accounts for use with the switch These user accounts allow the administrator to restrict what ports a class of user can access as well as the name of the user account and password See Using Administrator Privileges on page 31 Local User 2 Local User 1 Analog Connection YW AP5602 Switch Figure 1 1 Example of an AP5602 KVM Switch Configuration Safety Precautions To avoid potential video or keyboard problems when using APC products e Ifthe building has three phase AC power ensure that the computers and monitors are on the same phase For best results they should be on the same circuit e Use only APC supplied cables to connect computers and KVM switches APC warranties do not apply to damage resulting from user supplied cable To avoid potentia
23. er is determined by placement of the server in the list The list is always shown in scanning order You can however choose to display the list sorted by server name or EID number by pressing the appropriate button To add servers to the scan list 1 Ifthe OSD interface is not open press Print Screen The Main dialog box will appear Click Setup Scan The Scan dialog box displays 3 The dialog box lists all servers attached to your appliance Mark the checkbox next to the servers to scan or Double click on a server s name or port or Press Alt and the number of the server to scan You can select up to 16 servers from the list 4 Inthe Scan Time box type the number of seconds from 3 to 99 before the scan moves to the next server in the sequence 5 Click OK To remove a server from the scan list 1 In the Scan dialog box clear the checkbox next to the server to be removed Or Double click on the server s name or port Or Click the Clear button to remove all servers from the scan list 2 Click OK To start the Scan Mode 1 Ifthe OSD interface is not open press Print Screen The Main dialog box will appear 2 Click Commands The Commands dialog box displays NOTE The Commands screen is for the administrator and local user when the Enable User Accounts feature is turned off The restricted user will only have access to the Display Versions Device Reset and Log Out buttons 3 Select Scan Enable in the Com
24. ew individual server module version information The Target Selection dialog box displays 4 Select a server module to view and click the Version button The Target Version dialog box displays For more information on loading firmware see Flash Upgrades on page 33 5 Click the Load Firmware button to view the load firmware screen NOTE Only the administrator can upgrade the firmware on a server module To decommission a server module Decommissioning a server module restores the factory defaults in Sun USB and PS 2 server modules only 1 Press Print Screen The Main dialog box will appear 2 Click Commands Display Versions The Version dialog box displays 3 Click the Target button to view individual server module version information The Target Selection dialog box displays 4 Click the Decommission button 5 Click OK to reset the server module to the factory default settings NOTE Clicking OK in the Decommission screen will remove any assigned server names and will reset all configurable items while leaving the EID setting intact 6 Click X to close the dialog box Chapter 3 Basic Operations 25 NOTE The Load Firmware button will only display for a server module Scanning Your System In Scan Mode the appliance automatically scans from port to port Server to server You can scan up to 16 servers specifying which servers to scan and the number of seconds that each server will display The scanning ord
25. he flag for only five seconds after switching 3 Select a flag color in Display Color In Display Mode select Opaque for a solid color flag or select Transparent to see the desktop through the flag 5 To position the status flag on the desktop a Click Set Position to gain access to the Set Position Flag screen b Left click on the title bar and drag to the desired location c Right click to return to the Flag dialog box NOTE Changes made to the flag position are not saved until you click OK in the Flag dialog box 6 Click OK to save settings Or Click X to exit without saving changes Setting console security The OSD interface enables you to set security on your analog port console You can establish a screen saver mode that engages after your console remains unused for a specified Inactivity Time Chapter 3 Basic Operations 21 Once engaged your console will remain locked until you press any key or move the mouse You will then need to type in your password to continue Use the Security dialog box to lock your console with password protection set or change your password and enable the screen saver NOTE If a password has been previously set you must enter the password before you can access the Security dialog box If you lose or forget your password contact APC Technical Support about returning your switch for service See Appendix D Technical Support for contact information To access the Securit
26. he following table details each of the tests Table 3 5 Diagnostic Test Details Test Description Memory Tests Reports on the condition of the main board RAM Firmware CRCs Reports on the condition of the main board RAM Comm Interfaces Validates the current firmware images stored in the system s Flash Switch Controller test Verifies the switch matrix controller is accessible and functional Local Video Indicates the condition of the local video monitor Indicates the total number of currently connected targets that are receiving On line Targets power Chapter 3 Basic Operations 27 Table 3 5 Diagnostic Test Details Continued Indicates the number of targets that have been connected successfully in the Offline Targets ae past and are not receiving power Indicates the number of targets that have been detected but are either Suspect Targets unavailable for connection or have dropped packets during the ping tests To run diagnostic tests If the OSD interface is not open press Print Screen The Main dialog box will appear 2 Click Commands Run Diagnostics A warning message displays indicating that all users will be disconnected 3 Click OK to begin diagnostics Or Click X or press Escape to exit the dialog box without running a diagnostic test All users are disconnected and the Diagnostics dialog box displays 5 As each test is finished a pass green circle or fail red x sym
27. he screw holes in the switch With a Phillips screwdriver fasten the mounting brackets to the switch using two screws on each side 4 Attach four cage nuts or clip nuts to the rack mounting flange of the rack so that the nut is positioned on the inside of the rack NOTE Cage nuts are not included with the rack mount kit 5 Mount the switch assembly to the rack by matching the holes in the short side of each bracket to an appropriate set of matching holes on your rack 6 Next insert the combination hex head screws through the slots in the bracket and the holes in the mounting rail then into the cage nuts or clip nuts Installing the AP5602 KVM Switch Plug the supplied power cord into the back of the appliance and then into an appropriate power source Figure 2 2 illustrates one possible configuration for your KVM switch See the following detailed set of procedures to successfully install your appliance Chapter 2 Installation 7 Do not disable the power cord grounding plug The grounding plug is an important safety feature Plug the power cord into a grounded earthed outlet that is easily accessible at all times i CAUTION To reduce the risk of electric shock or damage to your equipment Disconnect the power from the unit by unplugging the power cord from either the electrical outlet or the unit Analog User B Configuration Port for updating firmware APC AP5602 KVM Switch Power Cord Analog User A
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29. ion The APC AP5602 2x16 CATS Analog KVM switch also features user peripheral ports for PS 2 and USB keyboards and mice Intelligent Server Module A benefit of the CATS Analog KVM switch is the intelligent server module The server module with CATS design dramatically reduces cable clutter while providing optimal resolution and video settings The built in memory of the server module simplifies configuration by assigning and retaining unique server names and Electronic ID EID numbers for each attached server The server module receives power from the server and provides Keep Alive functionality even if the KVM switch is not receiving power Each KVM switch has 16 rack interface ports for connecting server modules Utilizing a server module you can attach additional switches to expand your switching system This flexibility allows you to add capacity as your data center grows Multiplatform support The server module available with the AP5602 KVM switch supports PS 2 Sun USB and serial server environments Using the OSD graphical user interface in conjunction with this module allows you to switch easily across platforms Two User Share Mode The AP5602 KVM switch features a Share Mode function that allows two users to gain access to a primary server The user configurable time out feature allows you to determine the amount of time up to 600 seconds for the target to remain idle before the other user can take control of the target 2
30. lay servers numerically by EID number OYr Select Port to display servers numerically by port number 2 Click OK To set up key sequences to launch the OSD interface 1 Click the box next to the key sequence you want to start the OSD interface Unchecking all boxes will leave Print Screen as the default 2 Click OK To set a Screen Delay Time for the OSD interface 1 Type in the number of seconds 0 to 9 to delay the OSD interface after you press Print Screen Entering 0 will instantly launch the OSD interface with no delay Chapter 3 Basic Operations 19 2 Click OK Setting a Screen Delay Time allows you to complete a soft switch without the OSD interface displaying To perform a soft switch See Soft switching on page 13 Setting the keyboard country code The AP5602 KVM switch can be configured to recognize a variety of keyboards The default setting is for a US keyboard To change this configuration use the Keyboard dialog box to select a different keyboard country code NOTE Ensure that the country code selected on your Sun server matches the Keyboard Country Code selected in the OSD interface or your keyboard will not be mapped correctly To change the keyboard country code Press Print Screen to launch the OSD interface The Main dialog box will appear Click Setup Keyboard The Keyboard dialog box displays Select your keyboard country code and click OK ge oe hon A Keyboard Warning dialog box will a
31. lly fatal shock hazard and possible damage to equipment observe the following precautions e Do not use a two wire extension cord in any APC product configuration 4 APC AP5602 2x16 CATS Analog KVM Switch Installer User Guide Test AC outlets at the computer and monitor for proper polarity and grounding Use the equipment only with grounded outlets at both the computer and monitor When using a backup Uninterruptible Power Supply UPS supply power to the computer the monitor and the AP5602 KVM switch from the UPS NOTE The AC inlet is the main disconnect Rack mount safety considerations Elevated Ambient Temperature In a closed rack assembly the operation temperature of the rack environment may be greater than room ambient temperature Use care not to exceed the rated maximum ambient temperature of the unit Reduced Air Flow Installation of the equipment in a rack should be such that the amount of airflow required for safe operation of the equipment is not compromised Mechanical Loading Mounting of the equipment in the rack should be such that a hazardous condition is not achieved due to uneven mechanical loading Circuit Overloading Consideration should be given to the connection of the equipment to the supply circuit and the effect that overloading of circuits might have on overcurrent protection and supply wiring Consider equipment nameplate ratings for maximum current Reliable Earthing Reliable earthing of rack mounte
32. mands dialog box 4 Click X to close the Commands dialog box 26 APC AP5602 2x16 CATS Analog KVM Switch Installer User Guide NOTE Scanning will begin when the Main dialog box or flag is displayed Scanning is inhibited in any other OSD interface dialog box To cancel Scan Mode 1 Select a server if the OSD interface is open Or Move the mouse or press any key on the keyboard if the OSD interface is not open Scanning will stop at the currently selected server 2 Press Print Screen The Main dialog box will appear 3 Click Commands The Commands dialog box displays 4 Clear Scan Enable Running System Diagnostics You can validate the integrity of your system through the Run Diagnostics command This command checks the main board functional sub systems memory communications switch control and the video channels for each system controller When you select the Run Diagnostics option you will receive a warning indicating that all users remote and local will be disconnected Click OK to confirm and begin the test The Diagnostics dialog box displays The top section of the dialog box displays the hardware tests The bottom portion divides the tested server modules into three categories On line Offline or Suspect NOTE Server modules may appear to be offline during the firmware upgrade Next to each item to be tested a pass green circle or fail red x symbol displays to the left of each item as that test finishes T
33. n to your console 1 Press any key or move the mouse 2 The Password dialog box displays Type your password then click OK 22 APC AP5602 2x16 CATS Analog KVM Switch Installer User Guide 3 The Main dialog box displays if the password was entered properly To remove password protection from your console 1 4 From the Main dialog box click Setup Security the Password dialog box displays Type your password then click OK In the Security dialog box single click and press Enter or double click in the New box Leave the box blank Press Enter Single click and press Enter or double click in the Repeat box Leave the box blank Press Enter Click OK to eliminate your password To enable local user accounts 1 2 Click the Enable Local User Accounts checkbox Click OK See Advanced Operations on page 31 for more information on setting up local user accounts To disable local user accounts Admin user only l 2 Click Enable Local User Accounts to clear the checkbox and disable this option Click OK To enable the screen saver mode with no password protection 1 4 5 6 If your console does not require a password to gain access to the Security dialog box proceed to step 2 OYr If your console is password protected see the previous procedure then go to step 2 Select Enable Screen Saver Type the number of minutes for Inactivity Time from 1 to 99 to delay activation
34. nts is checked on the Security screen 16 APC AP5602 2x16 CATS Analog KVM Switch Installer User Guide Configuring OSD Interface Menus You can configure your AP5602 KVM switch from the Setup menu within the OSD interface Select the Names button when initially setting up your switch to identify servers by unique names Select the other setup features to manage routine tasks for your servers from the OSD interface menu Table 3 3 Setup Features to Manage Routine Tasks for Your Servers Feature Purpose Sort the server listing numerically by port or EID number or alphabetically by name Menu Change the Screen Delay Time before the OSD interface displays after pressing Print Screen Flag Change display timing color or location of the status flag Bidadeact Simultaneously control multiple servers through keyboard and mouse actions Scan Set up a custom scan pattern for up to 16 servers Security Set passwords to restrict server access Enable the screen saver Devices Identify the appropriate number of ports on an attached cascaded switch Names Identify servers by unique names Switch Choose the Switch Mode and the Share Mode time out Keyboard Choose the keyboard country code that is sent to the server module Language Choose the language supported by the OSD Change the OSD text language User Allows the administrator to set up the Local User Accounts only visible when Enable Local User Ac
35. of the screen saver Choose Energy if your monitor is Energy Star compliant otherwise select Screen CAUTION Monitor damage can result from the use of Energy mode with monitors not compliant with ENERGY STAR Optional Click Test to activate the screen saver test which lasts 10 seconds then returns you to the Security dialog box Click OK NOTE Activation of the screen saver mode disconnects the user from a server no server is selected The status flag displays Free Chapter 3 Basic Operations 23 To exit the screen saver mode Press any key or move your mouse The Main dialog box displays and any previous server connection will be restored 24 APC AP5602 2x16 CATS Analog KVM Switch Installer User Guide To turn off the screen saver 1 Inthe Security dialog box clear Enable Screen Saver 2 Click OK To immediately turn on the screen saver Press Print Screen then press Pause Displaying Version Information The OSD interface enables you to display the hardware and firmware versions of the AP5602 KVM switch as well as the server module firmware For optimum performance keep your firmware current For more information Flash Upgrades on page 33 To display version information Press Print Screen The Main dialog box will appear 2 Click Commands Display Versions The Version dialog box displays The top half of the box lists the subsystem versions in the appliance 3 Click the Target button to vi
36. onnection To access the Switch dialog box Press Print Screen The Main dialog box will display Click Setup Switch The Switch dialog box displays Select either Preemptive or Cooperative as your Switch Mode wn Click OK to save changes Click X or press Escape to cancel Setting the Share Mode feature The Share Mode feature of the AP5602 KVM switch allows two users to gain access to a primary server To enable Share Mode 1 Press Print Screen The Main dialog box will display Chapter 3 Basic Operations 29 Click Setup Switch The Switch dialog box displays Select Share Enable from the Switch dialog box Choose the amount of inactivity time for the target up to 600 seconds before another user can take control of the target Click OK to save changes Click X or press Escape to cancel 30 APC AP5602 2x16 CATS Analog KVM Switch Installer User Guide 31 Advanced Operations Using Administrator Privileges The AP5602 KVM switch allows up to four users and one administrator to log into a switch The administrator can restrict users from accessing the targets by configuring settings in the Security menu The administrator can edit access or delete user accounts To access the User Setup screen administrator only 1 Click the Enable User Account checkbox in the Security menu The Setup menu will appear 2 Click the OK button 3 Click the User button on the Setup screen to enter the User Setup screen N
37. ppear to confirm your changes 5 Click OK for changes to take effect Selecting a language The Language dialog box allows you to select the language supported by the OSD and change the OSD text to that language To select a language 1 Press Print Screen to launch the OSD interface The Main dialog box will appear 2 Click Setup Language The Language dialog box displays 3 Select your language 4 Click OK for changes to take effect Controlling the status flag The status flag displays on your desktop and shows the name or EID number of the selected server or the status of the selected port Use the Flag dialog box to configure the flag to display by server name or EID number or to change the flag color opacity display time and location on the desktop 20 APC AP5602 2x16 CATS Analog KVM Switch Installer User Guide Table 3 4 OSD Interface Status Flags Flag Description Darrell Flag type by name Flag type by EID number Flag indicating that the user has been disconnected from all systems Darrell amp Flag indicating that Broadcast Mode is enabled To access the Flag dialog box 1 Press Print Screen The Main dialog box will appear 2 Click Setup Flag The Flag dialog box displays To determine how the status flag is displayed 1 Select Name or EID to determine what information will be displayed 2 Select Displayed to show the flag all the time or select Timed to display t
38. ress and hold Ctrl Shift Alt and then press the Scroll Lock key to toggle Sun Advanced Key Emulation mode off Special considerations for Japanese Sun USB and Korean Sun USB keyboards USB server modules only Japanese Sun USB and Korean Sun USB keyboards assign usage IDs for certain keys that differ from standard USB usage IDs If USB server modules are attached to your Sun servers the Han Zen and Katakana Hiragana keys on Japanese Sun USB keyboards and Hangul and Hanja keys on Korean Sun USB keyboards must be accessed using alternate keystrokes Table C 2 lists the keyboard mapping that will take place when a USB server module is used in this setting Table C 2 PS 2 to USB Keyboard Mappings PS 2 Keyboard USB Usage ID Sun USB Keyboard Dee Rerbee d jee ean d Right Alt OxE6 AltGraph Hangul Katakana Hiragana Windows Application 0x65 Compose Hanja Compose Hangul 0x90 N A N A N A Hanja 0x91 N A N A N A Katakana Hiragana 0x88 N A N A Han Zen Han Zen 0x35 vn N A Appendices 39 Appendix D Technical Support For assistance with any installation or operating issues you encounter with your APC product contact APC Technical Support Contact information is available at the APC Web site www apc com support To resolve an issue 1 Check the pertinent section of this manual to see if the issue can be resolved by following the procedures outlined 2 Check the APC Web site www apc com to search the knowledge
39. rs 16 Secondary TaT Servers Figure 2 3 APC AP5602 KVM Switch Configuration with a Cascaded Switch 10 APC AP5602 2x16 CATS Analog KVM Switch Installer User Guide 11 Basic Operations Controlling Your System at the Analog Ports The AP5602 KVM switch features one or two analog port sets on the back of the switch that allow you to connect a monitor and a PS 2 or USB keyboard and mouse for direct analog access The AP5602 KVM switch uses the OSD interface featuring menus to configure your system and select servers Viewing and Selecting Ports and Servers Use the OSD interface Main dialog box to view configure and control servers in the AP5602 KVM switching system View your servers by name by port or by the unique Electronic ID number EID embedded in each server module You will see an OSD interface generated port list by default when you first launch the OSD GUI The Port column indicates the ARI port to which a server is connected If you connect a KVM switch to the main AP5602 KVM switch or a cascaded AP5602 KVM switch the port numbering displays the ARI port first then the switch port to which the server is connected For example If the switch is connected to ARI port 6 the switch port would be listed as 06 and each server under it would be numbered sequentially 06 01 06 02 and so on To access the Main dialog box Press Print Screen to launch the OSD interface The Main dialog box displays 12 APC AP5602 2x16 CATS An
40. s dialog box Single click Enter In a text box selects the text for editing and enables the Left and Right Arrow keys to move the cursor Press Enter again to quit the edit mode Enter Completes configuration of a switch in the Main dialog box and exits the OSD interface Print Screen Backspace Returns the cursor to the previous selection Print Screen Alt 0 zero Immediately disengages a user from a server no server is selected Status flag displays Free This only applies to the 0 on the keyboard and not the keypad Print Screen Pause Immediately turns on screen saver mode and prevents access to that specific console if it is password protected Up Down Arrows Moves the cursor from line to line in lists Right Left Arrows Moves the cursor between columns When editing a text box these keys move the cursor within the column Page Up Page Down Pages up and down through Name and Port lists and Help pages Home End Moves the cursor to the top or bottom of a list Chapter 3 Basic Operations 15 Table 3 2 OSD Interface Navigation Basics Continued Keystroke Action Delete Deletes characters in a text box Page Up Page Down Pages up and down through Name and Port lists and Help pages Numbers Type from the keyboard or keypad Print Screen Ctrl F4 Logs the current user out of the switch only available when Enable Local User Accou
41. st is by port Port button is selected type the port number and press Enter OYr If the display order of your server list is by name or EID number Name or EID button is selected type the first few characters of the name of the server or the EID number to establish it as unique and press Enter APC AP5602 2x16 CATS Analog KVM Switch Installer User Guide 2 To switch back to the previous server press Print Screen then Backspace Navigating the OSD Interface Table 3 2 describes how to navigate the OSD interface using the keyboard and mouse Table 3 2 OSD Interface Navigation Basics Keystroke Action Print Screen Ctrl Ctrl Shift Shift or Alt Alt Activates the OSD interface Changing the display behavior on page 18 Print Screen Print Screen Press Print Screen twice to send the Print Screen keystroke to the currently selected device F1 Opens the Help screen for the current dialog box Closes the current dialog box without saving changes and returns to the previous Escape one In the Main dialog box it closes the OSD interface and returns to the flag In a message box it closes the pop up box and returns to the current dialog box Opens dialog boxes selects or checks options and executes actions when used with Alt Hotkey i i underlined or other designated letters Alt X Closes the current dialog box and returns to the previous one Alt O Selects the OK button then returns to the previou
42. ted on the label applied to this product Appendices 37 Appendix C Sun Advanced Key Emulation Certain keys on a standard Type 5 US Sun keyboard can be emulated by key press sequences on a PS 2 keyboard To enable Sun Advanced Key Emulation mode and use these keys press and hold Ctrl Shift Alt and then press the Scroll Lock key The Scroll Lock LED blinks Use the key press sequences in Table C 1 as you would use the advanced keys on a Sun keyboard Table C 1 Sun Key Emulation Sun Key US PS 2 Key to Enable Sun Key Emulation Compose Application Compose keypad Power F11 Open F7 Help Num Lock Props F3 Front F5 Stop F1 Again F2 Undo F4 Cut F10 Copy F6 Paste F8 Find F9 Mute keypad Vol keypad Vol keypad Command left F12 Command left Win GUI left Command right Win GUI right 1 Windows 95 104 key keyboard 2 The Command key is the Sun Meta diamond key 38 APC AP5602 2x16 CATS Analog KVM Switch Installer User Guide For example For Stop A press and hold Ctrl Shift Alt and press Scroll Lock then F1 A These key combinations will work with the USB server module if your Sun system comes with a USB port as well as the Sun VSN and WSN server modules With the exception of F12 these key combinations are not recognized by Microsoft Windows Using F12 performs a Windows key press When finished p
43. y dialog box 1 Press Print Screen to launch the OSD interface The Main dialog box will appear 2 Click Setup Security The Security dialog box displays NOTE The Security screen is for the administrator and local user when the Enable User Accounts feature is turned off The restricted user can only access the Change Password function of this screen To set or change the password 1 Single click and press Enter or double click in the New text box 2 Type the new password in the New text box and press Enter Passwords must contain both alphabetic and numeric characters are case sensitive and may be up to 12 characters long Supported characters are A to Z a to z 0 to 9 space and hyphen 3 In the Repeat box type the password again and press Enter 4 Click OK to change only your password and then close the dialog box To password protect your console Set your password as described in the previous procedure Select Enable Screen Saver Type the number of minutes for Inactivity Time from 1 to 99 to delay activation of password protection and the screen saver feature 4 For Mode select Energy if your monitor is ENERGY STAR compliant otherwise select Screen CAUTION Monitor damage can result from the use of Energy mode with monitors not compliant with ENERGY STAR 5 Optional Click Test to activate the screen saver test which lasts 10 seconds then returns you to the Security dialog box 6 Click OK To log i
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