Hytera SmartDispatch-Net User Manual V4.0
Contents
1. Magnifies the map Double click the left mouse button to zoom in the map Zoom in quickly ey Broadens the viewing area of the map Double click the right mouse button to Zoom out zoom out the map quickly Calculates the distance from one location to another on the map Left click Measure Distance the mouse to select the start point and destination point Measure Area Measures the area on the map Left click the mouse to define an area 33 GPS SmartDispatch Net User Manual Saves a certain area of the map Every time you open the map it will appear Save the current view exactly as it was saved Back to the saved view Shows the previously saved region on the map Export to Exports the map containing the subscribers location to the kml file that you Google Earth File can view in Google Earth 3 Setting the Geofencing Alarm Once the subscriber enters or exits the designated region SmartDispatch will automatically send the alert message to him her Meanwhile the icon of this subscriber on the map will turn red and the corresponding event log in red will be displayed After the geofencing alarm is canceled the subscriber will also receive the alert message When you open the Geofencing Alarm pane you can add edit or delete the rule and region 3 7 1 Adding a Region Step 1 Click Geofencing Alarm on the rightmost side of the map and the Geofencing Alarm pane will2. EITTIE IE Language English ki SR REAA A A Setters 3 N Dee DUE p i Theme Default GetPassword Contact us Recewing Sending Message 1 Notice of setting account when using mail client Using Webmail Receiving Cs Hl inm 1 Ti pnmo STD Gar aer Sending Reading by webmail POPS SMTP Server 192 168 58 22 Ti loin toil hant Che Le array Cuore Fiat CHIT MAar T sey pire ithe matinn 2 Using Mail Client eg Outlook Express Edura The Bat SMTP My server requires authentication Step 3 Double click the message to view the details as follows e From ClientUser admin indicates the sending party e To RadiolD 651 indicates the receiving party Message Hi morning indicates the content of the message gt gt gt a a com Inbox Unread 2 Total 23 a Folder Date 7 12 13 2012 10 15 Thu Goto From New message From SmartDispath a a com ianatk 140049 19 53 Thu Read New message From SmartDispath SEN El t3 a radioid 651 errsrzet2 09 48 Thu El a a com New message From SmanDispath 12 13 2012 09 40 Thu gt gt gt a a com 1 23 z Previous Next Back Reply Reply to all Forward From To wa ciom dima com gt a a com lt a a com Subject New message From SmarDispath Date 12 13 2012 10 15 59 Thursday 4 6 Sending a Message via the E mail z Catch address Filter Spam Powered by Winmail Server Chercked tari A ae Pt ies
3. Paragraph Font Size Z HE E E E HTML Clear forma Jeosssssssssssusssusssssssusssssssuusssssssussssssssssssssssuussuussusssssssusussssssuussssssuuussussususssssssussssssususssssssusssusssussssssusussssssuusssssssssssssssuusssssssussssssssssssssssusssssssusssssssuusssssssussssssssssssssssssssusssusssssssussssssssunssusssnnnsnssssnnnssssnnnsensssnsusnsesnsnnensssnsnensssennsssssnensnnsssennensssesunnnessnssnnsssnnnensssensenssssensnnssssnnenssssnssnsssssssnssssenes Hi good tuck Message Step 3 Click Send to send the email Then the radio will receive the message and the corresponding event log will appear as follows W O Ben Log GPS Data Telemetry Info _ Show Detail Type Time Content System 2012 12 13 10 20 01 ALL received email from email ser System 2012 12 13 10 15 19 Forwarded email to the email serve Message 2012 12 13 10 15 18 administrator send private messa status 2012 12 13 10 09 36 administrator online status 2012 12 13 10 09 16 administrator offline 49 Report SmartDispatch Net User Manual 5 Report The Report tool at the top of the main window provides you with six different reports each of which can be exported to Excel file Call report Message report e Online offline report Geofencing alarm report Emergency alarm report All report 5 1 Report Window Overview The report window is illustrated as below Quote The Configuratio
4. To close this window click Close 7 7 Logging out of the SmartDispatch Client You can log out of the SmartDispatch Client before leaving your monitor for security reasons 76 SmartDispatch Net User Manual System Settings To log out of the system click on the upper left corner of the main window and select Logout then click Yes in the pop up dialog to finish 7 8 Quitting the SmartDispatch Client To quit the SmartDispatch Client do as follows Click on the upper left corner of the main window and select Exit then click Yes in the pop up dialog to finish 11 is the trademark or registered trademark of Hytera Communications Corp Ltd 2013 Hytera Corp Ltd All Rights Reserved Address HYT Tower Hi Tech Industrial Park North Beihuan RD Nanshan District Shenzhen China Postcode 518057 http www hytera com
5. Search Type field and set other parameters Report Search Type seofencing Alarm Start Time A 2e ZB End Time 2012 10 16 20 16 58 Object Trigger Condition Q a t u u w Sets the start time of the report This time must earlier than the Start Time end time Sets the end time of the report This time must be later than the End Time start time Selects the terminal to be You can view all available Object enquired from the dropdown list terminals in the dropdown list Sets whether the subscriber Trigger enters or leaves the designated This option can be left empty Condition region to trigger an alarm Step 3 Click Search The message records appear after successful enquiry 57 Report SmartDispatch Net User Manual SmartDispatch 3 FY 29 Despaticl GPS gt Report Search Type eorencing Alarm Alarm Radio Alarm Time Content Start Time 40 647 647 2012 11 20 16 08 38 police 647 Trigger rule police seah bsk heses gt 6471647 2012 11 20 16 07 38 posce 647 Trigger rule police End Time 42 rast 2012 11 20 16 05 10 pomce radio665 Trigger rule police 11 2 43 647 647 2012 11 20 16 04 38 police 647 Trigger rule police 44 647 647 2012 11 20 16 03 38 police 647 Trigger rule police um 45 radio665 665 2012 11 20 16 01 10 police radio665 Trigger rule police 46 radiog65 665 2012 11 20 19 99 10 polce rad
6. to end this call If the call is timeout it will be terminated automatically 2 8 Receiving a Group Call When a group call arrives SmartDispatch will automatically receive it and the call alert will appear in the call status bar 2 9 Making an All Call You can make a call to all subscribers in the same area Method one In the subscriber list right click All Call and select Call 11 Dispatch SmartDispatch Net User Manual Resource _ Show Detail N w Subscriber Al Ci MR18 0 0 L u m i ri Method two In the call pane select All Call and click PTT IL Ti All Call 2 10 Receiving an All Call When an all call arrives SmartDispatch will automatically receive it and the call alert will appear in the call status bar All Calie r T5454 55 I F a I 2 11 Performing the Remote Monitor You can listen to a subscriber secretly without being noticed Search out the subscriber in the search bar or pinpoint it in the subscriber list and then right click the subscriber and select Remote Monitor SmartDispatch Net User Manual Dispatch Call Alert Ba Message Disable The icon appears in the call bar as shown in the following figure In this case the dispatcher can hear all voice communications this subscriber participates in 541 Dispatcher 2 12 Making a Call Alert If you fail to call a subscriber you can send
7. Reset Tracking Finally set all parameters and click OK to finish Check Online LT I LT I Call O r 7 LT L Remote Monitor Call Alert Dispatcher Disable SIP Call Telemetry OT AP Audio Link PS Position al server Running af End Tracking Q Login info History Track Dispatcher jason Login time 2012 10 15 Show on the Map 30 SmartDispatch Net User Manual GPS Parameter Parameter Time Sec Or And Distance M Rule Show Track Color Reset Tracking Parameter Time C Or And C Distance Rule Show Track Sets the time interval of GPS polling When you select the Time and Distance simultaneously the Or and And will be available Or indicates that any of the condition is met In other words the GPS data is transmitted to the SmartDispatch system by either time interval or distance interval And indicates that all conditions are met In other words the GPS data is transmitted to the SmartDispatch system by both time interval and distance interval Sets the distance interval of GPS polling Sets whether the movement track of the subscriber is displayed in the tracking mode Sets the color of the movement track 31 GPS SmartDispatch Net User Manual 3 4 Hiding the Subscriber on the Map You can hide the subscriber on the map according to your actual needs To hide a subscriber on the m
8. ies Ss Print With the POP3 email service you can send the message in the mailbox to the radio or group For the configuration of the POP3 please refer to Chapter 10 Configuring the SmartDispatch Client in the Hytera SmartDispatch Configuraiton Guide 48 SmartDispatch Net User Manual Step 1 Step 2 Open the mailbox e g a a com Online Help Winmail SERVER a ie Username a a com Password e Automatically login at next time Language English Y i Theme Default Login gt gt Get Password Contact us Powered by Winmail Server Receiving Sending Message Notice of setting account when using mail client 1 Using Webmail Receiving Sending Reading by webmail POP3 SMTP Server 192 168 58 22 2 Using Mail Client eg Outlook Express Edura The Bat SMTP My server requires authentication Checked Compose the message Receiver enters the designated email address e g a a com Subject enters the radio ID or group ID for receiving the email e g radio id 651 Content enters the content to be sent e g Hi good luck gt gt gt a a com Log out Cc Bcc Splitrecipients Request Notify Save to Sent Subject radioid 651 ijAttachment No Attachment Cl Attach new file Voice Mail Video Mail Y Activex Setu Priority Normal lial Text Editor Y Spell Check se EB oo B Ay U ax SE0 O a A stationery d
9. 30022 cam ALL Step 2 Right click the dispatch station and select Add to My Dispatch Area 7 Dispatch SmartDispatch Net User Manual lf the dispatch station is offline its icon color will turn grey e g E You can not use the offline dispatch station for dispatch purpose even if you add it to the operation pane Resource C Show Detail lt w Subscriber a 5 MR9 12 3 MR1 10 2 MRA 12 0 Fall MR6 12 0 MR10 12 1 Ci MR5 0 0 MR 10 4 eee Others 0 57 Center on the map ion omartDispatch Bs RR UPS Message Report History rack Resource C Show Detail lt L af p w Subscriber MRS 14 5 MRi 107 MRA 120 MRG 14 0 I MR10 12 MRS 00 MEF 104 ao Others 05s 2 3 Checking the Subscriber Presence You can check whether the subscriber is online Step 1 Click Dispatch at the top of the main window and go to Resource gt Subscriber in the left navigation tree Then select a subscriber SmartDispatch Net User Manual Dispatch w Subscriber Al oO be liu 100 TT gt a E E E E E Ab ur ET P E E E E LTI Fu LTI L LER LT co nN MI LT co MR4 10 2 Step 2 Right click this subscriber and select Check Online The check result will appear in the operation pane and then disappear automatically after two seconds 50 5972 345 Call MR1 10 2 Remote Monito
10. 40 SmartDispatch Net User Manual GPS gt Add Edit Del changuang123 f amp 123456 a warning fs pop Step 3 Click Yes in the pop up dialog to finish Are you sure to delete the point 3 8 4 Showing all POIs Click POI Object on the rightmost side of the map and the POI Management pane will appear Select Show All to view all POIs on the map 41 GPS SmartDispatch Net User Manual changuangi 23 a 1273456 icy schoo warming non TERET aoa S HESS 2012 AutoNavi Googie MEET Fr 3 9 Dispatching the Terminal on the Map You can directly dispatch the terminal on the map to improve work efficiency Right click the icon of the terminal on the map and select the option from menu to perform the task as required Check Online Remote Monitor Call Alert bd Message 3 10 Dispatching the Dispatch Station on the Map You can directly dispatch the dispatch station on the map To do so you must ask the administrator to configure the altitude and longitude of this dispatch station in advance and ensure it is displayed on the map Step 1 Right click the dispatch station in the left navigation tree and select Center on the map 42 SmartDispatch Net User Manual GPS MR4 12 0 ees thers Add to ty Dispatch Area Call Step 2 Right click this dispatch station on the map and select Call Le al B fo
11. You can use the OTAP feature to remotely program part of the radio features via the SmartDispatch Client Step 1 Search or directly select the radio in the left navigation tree right click it and select OTAP Check Online Call Remote Monitor Call Alert Disable Telemetry Step 2 Edit the parameters of the radio in the pop up window 23 Dispatch Current Channel ID 1 Current Channel Hame Chi 1 Radio ID Radio Name Hew Alias Color Code Slot Hew Slot arot SmartDispatch Net User Manual Current Radio ID 30022 Current Radio Hame 30022 Contact Name fo Cleef Rx Tx Frquency Rx Group List Radio ID Sets the call ID of the radio through which the radio will be identified in calls and message services This ID must be unique Sets the new alias of the radio Color Code Sets the color code of the radio Without the identical color codes the radios will not be able to communicate with each other New Slot Sets the slot for radio communications TDMA scheme is applied to divide the 12 5KHz channel into two consecutive slots Either slot can be used for communication and data transferring SLOT1 Slot 1 is used for transmitting and receiving in Repeater mode and for receiving signals from repeater in Direct mode e SLOT2 Slot 2 is used for transmitting and receiving in Repeater mode and for receiving signals from repeater in Direct mode SmartDispatch Net User Manual Dispatc
12. Click Report on the top of the main window Step2 Select Call from the dropdown list in the Search Type field and set the parameters gt Report Search Type Start Time End Time rn An Dh Pa Tle lS Zu Ib Ro Caller Resource Call Type Sets the start time of the report This time must be earlier than the end Start Time time Report SmartDispatch Net User Manual Sets the end time of the report This time must be later than the start time Enters the ID or alias of the When you type the first letter of the calling party keyword a list of words available for that an letter will appear for you to make a selection Enters the ID or alias of the When you type the first letter of the called party keyword a list of words available for that Callee letter will appear for you to make a selection Selects the type of call from the If you do not set this option all records will Call Type dropdown list appear by default Step 1 Click Search The call records appear after successful enquiry gt Report Search Type Start Time Scart Time Duratiar End Time 2 512512 it Group Cal 2012 10 19 20 1555 omas 3 5121512 It Group Cal 3012 10 19 20 15 11 00 00 05 Galler 4 514512 171 Group Cas 2012 10 19 20 14 98 00 00 08 5 5121812 11 Group Call 2012 10 19 20 13 44 00 00 08 Gallen 6 514513 i1 Group Cal 2012 10 19 2019 01 00 00 05 2 7 512512
13. Radio OO news WUTangqing likai LI 1 15 OU OGO 0O ee ee UOL Step 4 Set the available region and radio and click Save Step 5 Click Submit to finish 3 8 Setting the Point of Interest POI Object The POI contains the name type longitude and latitude of the object on the map You can create edit or delete the POI according to your actual needs To hide or show the POI on the map click 3 8 1 Adding a POI Step 1 Click POI Object on the rightmost side of the map and the POI Management pane will appear Step 2 Click and define a location on the map 38 SmartDispatch Net User Manual Edit Del changuang1 23 fr 123456 warning fs pop ss OOOO SSS i Description Step3 Set the alias and type of this POI and enter the related information finally click Save 3 8 2 Editing a POI Step 1 appear Step2 Select the POI and click S to enter the following pane 39 Click POI Object on the rightmost side of the map and the POI Management pane will GPS GPS SmartDispatch Net User Manual changuang 2 p 3458 warning pop _ Alias hospital lt lt Type Description Step 3 Modify the parameters and click Save 3 8 3 Deleting a POI Step 1 Click POI Object on the rightmost side of the map and the POI Management pane will appear Step2 Select the POI and click 7
14. appear 7 Add Edit wufangging _ Step 2 Click and draw a region on the map 34 SmartDispatch Net User Manual GPS Rule E wWUfan Gq in g 1 Calor Description IER I wutangging HSE Be Ei 35 GPS SmartDispatch Net User Manual 3 2 Editing a Region Step 1 Click Geofencing Alarm on the rightmost side of the map and the Geofencing Alarm pane will appear Step 2 Select the region and click to enter the following pane Geofencing alarm Ruie z wufangging likai Ei cr M Description Step 3 Modify the parameters and click Save to finish 3 7 3 Deleting a Region Step 1 Click Geofencing Alarm on the rightmost side of the map and the Geofencing Alarm pane will appear Step 2 Select the region and click T 36 SmartDispatch Net User Manual GPS Add Edit EI wufangging likai Are vou sure to delete the area 3 4 Editing a Rule Step 1 Click Geofencing Alarm on the rightmost side of the map and the Geofencing Alarm pane will appear Step 2 Click Rule H Add Edit wufangging likai Step 3 Select the rule and modify the parameters 37 GPS SmartDispatch Net User Manual You can set whether the subscriber enters or leaves the designated region to trigger the rule Alias rule rulei Description Available Area Lal Available
15. it Group Cal 2012 10 19 20 12 17 o0 0005 a 512512 11 Group Cat 2012 10 18 20 11 34 00 00 04 4 514512 11 Group Cait 2012 10 19 20 10 50 DON 12 812 11 Group Cal 2012 10 19 20 10 06 00 00 08 314513 u1 Group Cal 2017 1013 70 03 23 oo on ns 5120512 ict Group Cal 2012 10 19 20 00 39 00 00 03 514512 Th Group Call 2012 10 19 20 07 55 00 00 05 514512 11 Group Cast 2012 10 19 20 07 12 DONE s1413 11 Group Call 2012 10 19 20 06 28 00 00 08 514513 Ta Group Cal 2012 10 19 20 03 44 00 00 05 depor az i eas a a 5 2 2 Replaying a Call Recording Step 1 Select a certain call from the list 52 SmartDispatch Net User Manual Report Start Time 2 12 512 11 Group Call 2012 10 19 20 15 55 Step2 Click mm to play the call recording During playback you can perform the following actions p To pause the recording click e To adjust the volume click a e To control the playback progress click Sz2_15_000_36 wav 5 3 Enquiring the Message Records You can enquire the message record by the keywords Step 1 Click Report on the top of the main window Step2 Select Message from the dropdown list in the Search Type field and set other parameters 53 Report SmartDispatch Net User Manual gt Report Search Type Start Time 2013 10 31 14 06 34 End Time 2013 11 05 16 04 34 Sender Receiver EEE Perameter Desorption Roma Sets the start time of the Start Tim
16. on the map Show Track Show Alias Unit 7 4 2 Call Settings SmartDispatch Net User Manual Sets which track to output the voice in case of triggering the emergency alarm Sets which track to output the voice when playing a recording Sets whether the movement track of the radio is displayed on the map in the process of real time tracking Sets whether the alias of the radio is displayed on the map in the process of GPS positioning and real time tracking Sets the length unit to be used when measuring the distance on the map Select the unit on your actual needs You can set the PTT and emergency alarm Settings Base Setting Map Setting Log Setting PTT Setting v Short Press C External PTT PTT Shortcut Emergency Alarm C Center on the map w Mute Alarm sound file Way YOIP Por YOIP Port 18000 Private Call v Private Call 72 SmartDispatch Net User Manual System Settings PTT Setting Short Press Clicks the PTT to make or end a call Activates the PTT key on the desktop goose microphone provided by External PTT US PTT Shortcut Uses the PTT shortcut to make or end a call Emergency Alarm Center on the Map Centers the subscriber on the map in case of emergency alarm Mute Mutes the emergency alarm sound Customizes the alarm sound If you select Mute this option will be Alarm sound file unavailable Private Call Private
17. or completeness of the Third Party products and contents involved in this manual If you have any suggestions or would like to learn more details please visit our website at http www hytera com SmartDispatch Net User Manual Contents Contents DOCUMENTATION IMIOFIMAUN OM PRPENERNERIEREEERRERFERERRENNEFESREERFERERENEEREFEBEEREEUEERBERCEEEESEEEDNEEERE EIESERERSAFEREEERRFEEERFERNEEBEHE 1 T Produc OVEIVIOW crac oc cece een een ebene wer e E Er atone vadadieee neuen iE EEEa 3 De NS RCD reenn EAE EE EEEE N A EO 4 2 1 Dispatch Window CIN CVV ee ee ee A nee 4 ah Ale UNG e E E E E A 4 PRAE een E e a E E E E O E E A E E E E 5 2 ho Voume Bar serseri ee ee een ee ee een 6 2 2 Adding a Subscriber to the Operation Pane 2u0s02202200000nnnnnnnnnnnnnnnnnnnnnnennnnn nennen nennen 7 2 3 Checking the Subscriber PreS nce ccccceesecceceeseeeeceeeceeceeeeeeeseueeeeeseeaeeesseeaeeessaeeeessaeseeesaeesees 8 24 Changing Ihe Chanel ee ee 9 2 ONAKIN 2 PAVE S le ee ee een 9 2 6 Receiving a Private Gall ee ee ep a ee 10 2 7 Making a Group Call sesine ne ee ee nee ee Et 11 2 8 Receiving 4 Group G llsassssssssse nennen it ee ee leer 11 29 Making an Al C Allied 11 2 10 Recevng an Al Gallus eE ns nenne essen 12 2 11 Performing the Remote Monitor z02240002000080000nnnnnnnnnnnnnn nenn nenne nenne nenne nnnnnnnnnnnnnn nennen nen 12 212 M ak ng 3 Ga Alert 2er es ein 13 2 13 Making an mercon Ale ee ee ee ee 14 2 1
18. 19 35 52 Name Show Detail Content Group Call 512 call 1 512 send private message Group Call 512 call 1 Name 2 Operation Pane Fa Call Status Bar Volume Bar 3 Navigation Pane 4 Status Bar Call Pane 2 1 1 Call Pane Inthe call pane you can select the channel called party or audio track initiate a call view the call SmartDispatch Net User Manual Dispatch history and set the PTT shortcut Activate Deactivate Desktop PTT Select the Channel Select the Callee Audio Track Call History PTT Set PTT Shortcut 2 1 2 Navigation Pane You can view all available subscribers groups and dispatchers from the navigation pane Dispatch SmartDispatch Net User Manual Resource C Show Detail lt w Subscriber A M oO MR9 12 3 MR1 10 2 w Dispatcher MR4 12 0 MR6 12 0 MR10 12 1 C3 MRS 0 0 MR 10 4 ase Others 0 57 Witangqing w SIP Call m SIP Call line lines lined w Audio Link C Audiolinit Dispatcher gt SIP Call gt Audio Link No Name No e Name Sort by Type Audio Link 2 1 3 Volume Bar You can increase or decrease the microphone volume via the volume bar on the top of the main window To select the audio track you should go to the call pane A 10 adjust the microphone volume move the slider on Te To adjust the volume for the left audio track move the slider on OD SmartDispatch Net User Manual Dispatch D
19. 2 10 19 13 42 01 East 113 937 South 22 5526 Ay Radio Alias East 113 937 2012 10 19 13 42 06 south 22 5527 Point info 2012 10 19 13 42 11 East 113 937 South 22 5524 2012 10 19 13 42 16 East 113 937 south 22 5522 2012 10 19 13 42 21 East113 937 South 22 552 East 113 937 2012 10 19 13 42 26 South 22 5519 6 5 Exporting the History Track Click Export to export the history track file in Excel format to the local computer 66 SmartDispatch Net User Manual History Track 0 Point Info Radio Alias P1801 1801 Total Points 426 Tats mite talaters qo ch Fi otal Distance 11887 47M 6 System Settings SmartDispatch Net User Manual 7 System Settings To make the settings click on the upper left corner of the main window Language Wap Settings Change Password About Logout Exit 7 1 Logging in to the SmartDispatch Client Step 1 Double click G on the desktop or in the installation directory and the following window will appear Y SmartDis jolo rols Setting gt Copyright C Hytera Communications Co Ltd All Rights Reserved Copyright 201 3 Step 2 Click Setting to configure the server IP address and port 68 SmartDispatch Net User Manual System Settings MN SmartDis patch Setting v Copyright 2013 Copyright 2 Hytera Communications Co Lid All Rights Reserved Step 3 Enter the
20. 2 14 Making or Receiving a Telephone Call 2 14 1 Transferring a Telephone Call to a Radio When a telephone subscriber intends to make a call to a radio subscriber he she needs to ask the dispatcher to redirect this call to the radio subscriber In addition the dispatcher is required to switch the talking party during the call Two transferring methods are available The telephone initiates the call and the call request will be first sent to the SmartDispatch when you put through the call you will transfer it to the radio to let them communication The SmartDispatch will call the SIP phone first When the call is established you will forward it to the radio N caution During the call the telephone subscriber should press the pound key to indicate that he she has finished talking Then the radio subscriber is allowed to press and hold the PTT to talk For example during the ongoing call between radio subscriber A and telephone subscriber B when subscriber B finishes talking he she needs to press the pound key Then subscriber A can press and hold PTT to talk This time period is programmable If A fails to talk within the preset time B will get back the talk right to talk again 15 Dispatch SmartDispatch Net User Manual Step 1 Go to Resource gt SIP Call in the left navigation tree Then the SIP Call pane appears Step 2 Right click the SIP Call and select Add to My Dispatch Area Resour
21. 4 Hiding the Subscriber on the M p ccccccccssesceceeeeeceeeeeeececeeeeeeseeeeseeseaeeeeeseeeeessseaeeeeseaaeeeesaaaes 32 Contents SmartDispatch Net User Manual 3 5 Centering the Subscriber on the Map ccccceccccccseececeeeeeeeeceeeeeeeseeeeeeeseeueeesseaueeesseaeeeesseaeeeesaaes 32 WOO IO Ar On DE NAO acres ccerce eect een sacar ee ee ee ee a ee 33 3 7 Seiting the Ge fteneing Ala MM urn nalen 34 3 221 AIIM GAC ON zen ee na een ee en ee 34 3 2 2 EIN AIR GION ee ne ee er ende 36 3 7 3 Deleting a Region 2 220222200200002000nnnnn nenn nenne nenne neuen nenne neuen nnnnnnnnnnnnnnnnnnnennnnnnnnnennnnnnnnnnn 36 3 7 2 EOUNG Alle epr ee ee eee eee 37 3 8 Setting the Point of Interest POI Object u0002004000020nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnennnnnenn 38 9 8 AONO a PO ae es ee 38 982 EINE ee ee ee ee 39 3 3 3 DEE INGA PO esse ee se une rede ee E A EE 40 3 84 510 ING IL ee een ee 41 3 9 Dispatching the Terminal on the Map 2uu224s002nnn nenn nenn nenne nenn enenno nenne nenne nenne nenne nnnne nennen 42 3 10 Dispatching the Dispatch Station on the Map uus2222u00s22snnneennnnnnnonnnnnnennnnnnnennnnnnnennnnnnnenen 42 3 11 Dispatching the Repeater on the Map u uuu0s4u00nnnennnnn nenn nenn nnennn nenn enenne nenne nenne nnnnen nennen 43 a MESSIO E EEE EEE EE E EEES 44 4 1 Message Window OVEIVICW cccccccccssscecceececcececceueeecsue
22. 4 Making or Receiving a Telephone Call uuss220200sennnnnnennnnnnennnnnnnennnnnnnnnnnnnnnnnnnnnnnnnennnnnenn 15 2 14 1 Transferring a Telephone Call to a RACIO cc cceccccceeceeceeeeeeaeeeeeseeeeeseeeeeseeseesaeeeeseaeeeess 15 2 14 2 Making a Call from a Radio to a Telephone cccccceecccceeeeeeaeeeeeseeeeesaeeeeseeeeeaeeeessaeeeees 17 2 15 Penfonming Me AUG IO EINK c en ae Gaevextedeadcsadedunesss 17 2 16 Setting NE PLI SHOrelE e ee euere 18 2 17 Disabling 7 ENADIING a Rage nu aan ae ea 19 2 17 1 Disabling Enabling an Included Radio u02244000200000n0nnnnennn nennen nennen nnnne nennen 19 2 17 2 Disabling Enabling an Unknown Radio us222200224000000nnnnnnnnn nennen nnennn nennen nennen 20 2 18 VE E NOV EEE energie ne E 22 2 19 Over the Air Programming OTAP ccccccsseececeeesseeeeeeeeceseeeeeeeeeeseeesseeseeeseaeeeesseaeeesseaaeeeesaanes 23 2 20 Receiving an Emergency Alarm 440044400Renn nenne nenn nenne nenne nenne nenne nenne nnnnn nenn nenn nennenennnnnnn 25 2 21 Viewing Event Logs GPS Data Telemetry Info 00 2222000ssssnenesnsnnnnennnnnnnennnnnnnnnnnnnnnnnnnnnnenn 25 2 Din rahe ESEL ett wc estar ete wee a E sense es ese neo wea cee SEGEN EAUESEDEREERAEFENSEE 27 9 1 GPS WINOOW OC Weser 27 8 2 POS TONING a3 UDSCHDEF u east ee een ee ee ee 27 9 3 eA FRI Al AO een near nee tana stiettnoseleambcesaeesoaeneceautaqeebene sets 28 3
23. 9 13 46 02 2012 10 19 13 46 07 Radio Alias 8 Point info Name Longitude East 113 933 East 113 9328 East 113 9326 East 113 9324 East 113 932 East 113 9319 Latitude South 22 5493 South 22 5493 South 22 5492 South 22 5492 South 22 5492 South 22 5492 Direction Name 3 Track Export Button Track Record List Track Playback Pane Fa ER Toolbar History Track SmartDispatch Net User Manual 6 2 Enquiring the History Track You can play back the history track for event reconstruction Please note that you can only enquire the track records within the latest 7 days Step 1 Click History Track on the top of the main window Step 2 Set the search criteria and click Search The records appear after successful enquiry If there is no record the No data dialogue will pop up gt History Track Radio 5 fal ie i 5 l ie j al Du Start Time 2012 10 18 20 16 55 End Time 2012 10 19 20 16 58 6 3 Viewing the Static Track After you search out the track and select Show All you will see all history tracks of a subscriber on the map once If there are too many track points only the last 3 000 nodes can be displayed 64 SmartDispatch Net User Manual u omartDispatch Histary Track Radia Show all at i x in DTI t Retorta Point Gy paimi Tinea Paint g ecamni a 2012 10 19 13 41 16 ade 2012 10 19 13415 2012 1219 1341 31 i2109 134s 2012 10 1
24. 9 1341 41 dA Point inta 6 4 Playing the Dynamic Track After you search out the track and select Point by point each track point will appear one by one on the map according to the sequence 65 da u Ei y u Eu L mi j eee a CS ae Me Est 113 9391 East 113 099 East 113954 East 113 9962 East 113 608 East 113 9978 South 22 8428 South 22 3526 DAT tt S928 Boun at SSE Sout 2 S528 saath 22 S528 History Track History Track SmartDispatch Net User Manual O Show all Point by point speed Point Second Q Point info To play back the track set the speed and click Play You can pause or change the playback speed during playing Please note that you can not switch the map CH SmartDispatch c3 W gs Dispatch GPS Message Report Configuration gt History Track amp L Radio a ei SCRAM Start Time f d XRH ak pea PRLS EAIA i n BR m pi N 7 ue j 2 En x End Time JE i So n JE N i DEE i L K i FE u J a i Lar a eRe a eae 32 Au vi l rls FW w t i iy 5 N a 5 HBS le KAH HE SIN AN aa O soera Ga KH gt FDE a E geese Point by point g I Speed Point Second h y Q aug j f ze RAC ch adie A WERGE 2012 AutoNavi Google EHER Position Time Longitude Latitude Speed 201
25. After you set the audio link rule terminals in different dispatch stations can communicate with each other For example if you select the Many DSs transfer the calls to one DS mode groups in MR14 MR15 and MR16 can communicate with those in MR17 w Audio Link 3 1 groupl6 groupls groupl42 I groupl 2 16 Setting the PTT Shortcut You can define a key on the keyboard of the computer as the PTT shortcut Open the call pane and clicked then select PTT Shortcut afterwards define a specific key and click OK to finish SmartDispatch Net User Manual Dispatch PTT Setting Pp PIT shortcut F1 F12 Space available mr 2 17 Disabling Enabling a Radio 2 17 1 Disabling Enabling an Included Radio The included radio indicates the radio added into the dispatch list via the Radio Management If a radio is lost you can disable it for secure communication Thus the disabled radio is incapable of any operations except the GPS data transmission The disabled radio can be restored to normal operation only if you send the Enable command to it successfully Step 1 Select the terminal in the Subscriber list Step 2 Right click this terminal and select Disable Check Online Call Remote Monitor Call Alert Step 3 Click OK After you send the Disable command to the radio this radio will receive the alert message and the menu option in the Sm
26. Call Sets whether you can directly make a call in the call pane 7 4 3 Map Settings You can select the local city and the offline map file 73 System Settings SmartDispatch Net User Manual Settings Base Setting GoogleMap Gall Setting Local city hap Log Setting Map File O gt A OpenStreetMap OpenstreethiapPath ee 7 4 4 Log Settings You can set the size and type of the log file 74 SmartDispatch Net User Manual System Settings Settings Base Settin d Log file size Call Setting TEE Map Setting Parameter Description Log file size Sets the maximum size of an individual log file Type Sets what kind of information will be recorded in the log file 7 5 Changing the Password You can change the login password Step 1 Click on the upper left corner of the main window and select Change Password System Settings SmartDispatch Net User Manual Te omartDis Language Map Settings About Help Logout Exit Step 2 Enter the old password new password and confirm password respectively The password must be within 4 16 characters Change Password Old Password New Password Confirm Password Step3 Click Save to finish 7 6 About SmartDispatch Client You can view the version and introduction of SmartDispatch as well as copyright To view the above information click on the upper left corner of the main window and select About
27. EES To adjust the volume for the right audio track move the slider on B on the R To mute all sounds click To select the audio track in the call pane do as follows LB To select the left audio track click ME E To select the right audio track clic 2 2 Adding a Subscriber to the Operation Pane You can add the dispatch station repeater or dispatcher to the operation pane for easy operation and management The following describes how to add a dispatch station to the operation pane Quote The Configuration menu will only be available for the administrator Step 1 Click Dispatch at the top of the main window and go to Resource gt Subscriber in the left navigation tree Then select the dispatch station 6 SmartDispatch Bi w aor Ir Resource iy Cit coal J i L mji A i f w Subscriber O MRI on i Selectthe usual objects from tha lettrecource create My Diapatch Ares Minhi click online DS and select Add to hty Dispatch Anea Rig click mp tther and select Add b hiy Dlapaith arean Fi click SIF ling and select Add to My Dispatch Area gt Dispatcher gt BIP Call Type Time Column gt Audio Link 2013 11 05 10 35 04 All Call Mie 1 call ALL 201 11 05 1025 03 All Cal 30022 cad ALL 2013 11 05 10 24 58 All Cai 200022 call ALL Bewer Running O Login Info CARENE se 2013 11 05 10 24 57 All Car FO022 cam ALL 2013 11 05 10 02 04 Al Ca
28. M Dee Hytera Copyright Information Hytera is the trademark or registered trademark of Hytera Communications Co Ltd the Company in PRC and or other countries or areas The Company retains the ownership of its trademarks and product names All other trademarks and or product names that may be used in this software are properties of their respective owners The product described in this manual may include the Company s computer programs stored in memory or other media Laws in PRC and or other countries or areas protect the exclusive rights of the Company with respect to its computer programs The purchase of this product shall not be deemed to grant either directly or by implication any rights to the purchaser regarding the Company s computer programs Any of the Company s computer programs may not be copied modified distributed decompiled or reverse engineered in any manner without the prior written consent of the Company Disclaimer The Company endeavors to achieve the accuracy and completeness of this manual but no warranty of accuracy or reliability is given All the specifications and designs are subject to change without notice due to continuous technology development No part of this manual may be copied modified translated or distributed in any manner without the express written permission of us We do not guarantee for any particular purpose the accuracy validity timeliness legitimacy
29. a Call Alert to remind him her to call back Search out the subscriber in the search bar or pinpoint it in the subscriber list afterwards right click the subscriber and select Call Alert When the subscriber receives the Call Alert both the alert message and alert tones will be given 13 Dispatch SmartDispatch Net User Manual Lr Subscriber Aly rel A BET lal al a 100 LE TY l 42 l E a Cr l LT E A E A E A E LT En LT1 TI bl Check Online all Remote Monitor LT1 MR1 10 7 MR4 12 0 MRG 1 MR10 20 12 1 Disable 2 13 Making an Intercom Call The dispatcher can communicate with each other To make an intercom call do as follows Go to Resource gt Dispatcher in the left navigation tree and right click the dispatcher and select Call omartDispatch Resource Show Detail Fal r Subscriber w Dispatcher Wit anmpting 14 SmartDispatch Net User Manual Dispatch Resource C Show Detail lt U IE gt Subscriber woo cl w Dispatcher b F3 1 13H HE administrator zhoujianmei administrator Add to My Dispatch Area The calling party can end the call by clicking PTT Quote gt You can directly make a call to another dispatcher in the Intercom pane gt Only the calling party and the administrator are capable of disconnecting the intercom call
30. ap do as follows Go to Resource gt Subscriber in the left navigation tree and select the radio then right click this radio and select Hide on the map Or directly click the E Dispatcher gt SIP Call gt Audio Link W Server Runnin Lal Server IP 1927 168 O Login info Remote Monitor Call Alert Disable Telemetry OT AP GPS Fosition End Tracking Reset Tracking History Track Center on the map 3 5 Centering the Subscriber on the Map You can center the subscriber on the map according to your actual needs To center a subscriber on the map do as follows Go to Resource gt Subscriber in the left navigation tree and select the radio then right click this radio and select Center on the map 32 SmartDispatch Net User Manual GPS Remote Monitor Call Alert Disable Telemetry gt Dispatcher OTAP gt SIP Call GPS Position End Tracking Reset Tracking mM Server Runnir History Track gt Audio Link server IP 192 1675 Show on the map Login info Dispatcher 3 6 Toolbar on the Map The toolbar provides shortcuts for some regularly used commands Quote The previous records on the map will be cleared automatically as soon as you click any other button You can click to hide the toolbar and click to show it Icon Select Displays the coordinates of the subscriber v Pan Moves the map in any direction Refresh Refreshes the map
31. artDispatch is also changed from Disable to Enable 19 Dispatch SmartDispatch Net User Manual 41 a 591 Check Online LT no LT1 IL m1 PR EEE Remote Monitor MR1 10 2 MR4 12 0 MRG 12 0 2 17 2 Disabling Enabling an Unknown Radio The unknown radio means the radio which is not included in the dispatch list If such radios interferes the communications you can disable them to clear the interference Step 1 When a call from an unknown subscriber arrives it will be displayed in the interface as below For example an unknown subscriber radio ID 9903 is calling the dispatcher through Repeater99 Slot CH SmartDis patch E Dispatch Resource C Show Detail lt U w Subscriber Al O MR11 2013 4 1 MR18 7 4 Repeaterl Slotl 1 0 m DS Management Repeaterl Slot2 1 0 Repeaters3 Slotl 7 2 PL Step 2 Click the prompt to view the subscriber information in the pop up window 20 SmartDispatch Net User Manual Dispatch Step 3 Right click the dispatch station or repeater corresponding to the unknown radio Then select Disable the Unknown Terminal Repeaterl Slotl 1 0 Repeaterl Slot2 1 0 Repe laki FD Add to ty Dispatch Area i Call l E bii i l Pg ee ar u LES p T Center on the Wap Step 4 Click the ID of the unknown radio and then click Disable Disable or enable unknown terminal Owned Dis
32. ce LC Show Detail Co gt Subscriber AT O gt Dispatcher w SIP Call IP Call line id E Line 1 F Line 2 E Line 3 E Line 4 Step 3 Click ai when you hear the phone ring the ring sounds when the call request from telephone reaches the SmartDispatch If the SmartDispatch calls the telephone first enter the phone number in this window and click to make the call Image Numeric Keyboard 8 Line 1 Line 2 A Line 3 E Line 4 Answer Call Transfer Call Hold End Step 4 After the call is established the dispatcher clicks to transfer this call Then select the appropriate radio subscriber who needs to receive this call and click In this case the dispatcher can hear the communication between the telephone subscriber and radio subscriber SmartDispatch Net User Manual Dispatch Transfer to e Group C Private en gt Transfer to O Group Private 30021 30021 v 2 14 2 Making a Call from a Radio to a Telephone If the radio subscriber intends to initiate a call to a telephone subscriber he she should send a text message including the telephone number to SmartDispatch which then establishes a call with the telephone Step 1 Edit the text message including the prefix SIP and the telephone number for example SIP 1743 Step 2 Send the message to SmartDispatch 2 15 Performing the Audio Link You can patch different dispatch stations in di
33. ch Client SmartDispatch Gateway SmartDispatch Server repeater dispatch station and radio SmartDispatch provides capabilities such as radio dispatch GPS location telephone interconnection text and voice communication making the dispatching process most efficient 4 Radio 1 4 gt Radio 2 gt x omartDispatch _ smanDispatch Server l l l 4 Client 2 a 1 SmartDispatch Repeater 4 Radio N A SmartDispatch F SmartDispatch Client 1 a l l i SmartDispatch l l Dispatc na Station Gateway Gateway Client N Dispatch SmartDispatch Net User Manual 2 Dispatch The Dispatch tool at the top of the main window provides interface for voice communication with you displays the real time status of the subscriber and more If you get the recording License SmartDispatch can automatically record the call Thus you can retrieve and replay the call recording 2 1 Dispatch Window Overview The interface is illustrated as below Quote The Configuration menu will only be available for the administrator CW SmartDispatch 5s 2e x lt GPS Message Report History Track Configuration Resource Show Detail N I Mute v Subscriber gt Dispatcher gt SIP Call gt Audio Link Server Running Server IP 192 16 Login info WV O Eventlog GPSData amp Telemetry info 2012 10 19 19 36 36 2012 10 19 19 36 09 2012 10 19
34. e This time must earlier than the end time report Sets the end time of the End Time This time must be later than the start time report Enters the ID or alias of When you type the first letter of the keyword a Sender the sending party list of words available for that letter will appear for you to make a selection Enters the ID or alias of When you type the first letter of the keyword a Receiver the receiving party list of words available for that letter will appear for you to make a selection Enters any part of the Keyword message content as the Enter the keyword keyword 54 SmartDispatch Net User Manual Report Step 3 Click Search The message records appear after successful enquiry OH SmartDispatch gt Report L Es R le Search Type Message sender Receiver send Time Content Start Time 2013 10 31 14 06 34 End Time 2013 11 05 16 04 34 Sender Receiver Keyword w 3 fo w ia Ko Pin BB 5 4 Enquiring the Online Offline Records You can enquire the online or offline record by the keywords Step 1 Click Report on the top of the main window Step2 Select Online Offline from the dropdown list in the Search Type field and set other parameters 55 Report SmartDispatch Net User Manual Report Search Type Online Offline Start Time 2012 10 15 20 1 End Time Object Parameter Description Remark Start Time Sets the start time of th
35. e report This time must earlier than the end time Sets the end time of the report This time must be later than the start End Time time Selects the terminal to be You can view all available terminals and Object enquired from the dropdown dispatchers in the dropdown list ist Step 3 Click Search The message records appear after successful enquiry 6 SmartDispatch gt Report Search Type act Radio MRS 2012 10 16 194305 Cine Start Time 4 ie 3 363583 2012 10 16 19 49 08 Offline End Time 4 ba a UTATU 16 14805 mine 12 10 16 201651 TA MRS 10S 7017 10 16 174805 Online 6 a 7 2012 10 16 18 49 03 Mine Object T Hr 2012 10 16 13 48 05 Online B 532352 2012 10 16 19 44 59 Online u J amN i541 2012 10 16 194455 Inline F 10 parea i ae 2012 10 16 194440 Online amp 11 MRS 1005 2002 10 16 19 44 35 aline 12 MRA 1004 2012 10 16 144 55 Online 13 MES 1001 2013 10 16 1934435 Online 14 MRSA TEA y 2012 10 16 144628 mine 15 5a 2012 10 16 194498 mine 16 MRS 1005 2012 10 16 19 44 28 omine 17 AN i531 2072 10 16 1440278 mine 18 332532 2017 10 16 19 4428 oine MIRA PLT 2002 00 76 13 44 28 omine m klf ea ll 56 SmartDispatch Net User Manual Report 5 5 Enquiring the Geofencing Alarm Records You can enquire the geofencing alarm record by the keywords Step 1 Click Report on the top of the main window Step 2 Select Geofencing Alarm from the dropdown list in the
36. eessuusesseeeesauseesaeeessaueessneessansessaneeesaaeees 44 4 2 Sending a Message to a GrOUP ccccssscccccceseecccesseecceeeeecceuseeecsauseeecsauseeessageeeessugeceessuseesssaaaeess 44 4 3 Sending a Message to a Radio uss2222000220000ennnnnnennnnnnnennnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnennnnnnnennneennenn 46 4 4 RECEIVING a MESSAGE ccccceecccescececcceececeuceceucecsuseccueesseeeeceusesueeseueessueessaeessueessaeeeseessneetenseeess 46 4 5 Viewing the Message via the E mail uu 4u004400RRnne nenn nenne nenn nenne nenne nenne nnnnn nenne nenn nennenennennnn 47 4 6 Sending a Message via the E mail uuss2202u0eennnnnnennnnnnnennnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnennnnn nennen 48 ee LE En SENSE NEE ENOEEERENN SORBEDEESSERBEERE 50 5 1 Report Window OVC IVC nn ee ee ee esarkenikeiiee 50 5 2 EMCI th Cal l RECOrdS ea se a ee a ee een 51 5 2 1 Retrieving a call recording 2 2200244002280 000000 nenne neuen nenne neuen nnnnnn nenn nnnnnn nenne nenne nnnne nennen nen 51 5 2 2 Replaying a Call Recording 2220002224000000nnnnnnnnnnnnnnnnnnnnnennnnn nennen nennen nennen nnnnnnnnn 52 5 3 Enquiring the Message R COIdS ccccccsseeccssececeeeeecseeeeeseeeeeseseesauseessaeeessageessaueessegsessaneessaaeees 53 5 4 Enquiring the Online Offline Records uu002020000000nnn en nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnennnnenen 55 5 5 Enquiring the Geofencing Alar
37. elects the terminal to be You can view all available terminals ject enquired from the dropdown list and dispatchers in the dropdown list Step 3 Click Search The message records appear after successful enquiry gt H smartDispatch 5 2 w y Ir ch gt Report 4 o L wii p E Search Type carmen Alan Magdi l slam Time Hardie diaattner Handie Time 2013 11 31 08 95 13 2013 11 21 03 20 55 Start Time rao 91 591 End Time Object ca a n Ee 9 7 Enquiring the Overspeed Alarms You can query the overspeed alarm records by the start time end time or object Step 1 Click Report on the top of the main window Step 2 Select Overspeed Alarm and then enter the conditions 59 Report SmartDispatch Net User Manual Report Search Type _verspeed Alarm Start Time 2013 11 03 140414 End Time 2013 11 04 14 04 14 Object Alarm Status Alarm Start Time Sets the starting time of The start time must be earlier than the the period when the end time alarms are made End Time Sets the ending time ofthe The end time must be later than the period when the alarms start time are made Object Selects the terminal to be enquired from the dropdown list Alarm Status Includes two alarm status Select the status on your needs options Alarm and Cancel Alarm Step 3 Click Search The message records appear after successful enquiry 60 SmartDispatch Net U
38. er MOO Er gt Dispatcher gt SIP Call gt Audio Link Gh 3 oO a Je a 3 a o A Fr Fa Server Running Server P 19 CAQA miik aE S A Login info Dispatcher z EventLog GPS Data Tetemetryinfo Name Name Sue S e Geofencing Alarm POI Object 3 2 Positioning a Subscriber You can view the real time location of a radio within the specified area on the map Please note that the radio with GPS module must be online and has searched out the GPS signal To locate a radio do as follows Go to Resource gt Subscriber in the left navigation tree and select the radio afterwards right click this 27 GPS SmartDispatch Net User Manual radio and select GPS Position The radio will appear on the map and its location data will be displayed in the GPS Data pane 300441 anf Check Online Repea call Remote Monitor Disable Telemetry OTAP Start Tracking H SmartDispatch Resource Show Detail gt Subscriber gt Dispatcher gt SIP Call gt Audio Link ele jod wien Buisuajoan Server Running Server I ja Boa ae Tu Login time 2012 11 21 14 gt BERE 2012 autesiavi GE nanata DATA Googie Tele Atlas 3 3 Tracking a Radio You can view the location and movement route of a radio in a real time way Once the radio with GPS module turns on within the dispatch area its location and movement track will appea
39. eter End Time Description SmartDispatch Net User Manual Sets the end time of the This time must be later than the start Step 3 Click Search The message records appear after successful enquiry 6 SmartDispatch Report Search Type Start Time End Time w I M ih B a Resource Onn Tine dspatcher Onlineiothine dispatcher SnlineGtine diespatcher Snline Offline diespatcher Oninecmine dispatcher nline ffline dispatcher Online Oatine dispatther Griene dispatcher Onlins Ofine diespatcher Online iOthline radia Online Carling rein ntines ffine DS JAAA mne apathie AJ ll AJI Cai Al Ca Ali Ca Al Call AJI al All al All Can Al Cai All onal Al all A all intercam Intercom 62 2013 11 01 0 0605 2013 1031 1418 50 2013 10 31 13402713 2013 10 30 11 03 09 2013 10 30 11 02 55 2013 10 30 11 0249 2012 10 30 1046 19 201410 TSO IE 2013 10 29 13 58 18 2014 10 25 18 09 30 2013 10 25 1809 36 201341025 18 09 38 2013 10 25 13 39 49 SUT We 25 191 21 2013 10 25 10 51 30 2013 10 25 10 38 24 2013 10 25 10 36 13 2013 10 25 103608 2013 10 25 10 35 53 2013 18 25 10 35 42 2013 10 25 10 51 18 201341025 103725 2013 10 35 10 36 54 2013 10 25 10 35 44 201 1025 1036 2013 10 28 10 33 38 2013 10 25 16 33 37 Time 2940 Content best offline jadministrator online test online best offline best online ftest offline test onli
40. fferent areas in one network for intercommunication When the radio is busy it can not receive the call from the audio link mode Meanwhile if you select the DSs transfer the calls to one DS multiple radios might make a call to one radio At this time this radio will handle the first call it receives There are three modes for audio link e DSs transfer the calls to each other The radio or group between areas can communicate with each other Many DSs transfer the calls to one DS The call from different dispatch stations in multiple areas can be redirected to one dispatch station in one designated area For example the radio or group in different dispatch stations in multiple areas can communicate with that in one dispatch station in one designated area Please note that only one terminal or group will respond to the call in this mode 17 Dispatch SmartDispatch Net User Manual One DS transfers the calls to many DSs The call from one dispatch station in one designated area can be redirected to multiple dispatch stations in multiple areas For example the radio or group in one dispatch stations in one designated area can communicate with that in different dispatch stations in multiple areas Please note that multiple terminals or groups will respond to the call in this mode Step 1 Go to Resource gt Audio Link in the left navigation tree and the Audio Link pane will appear Step 2 Set the audio link rule
41. g A he Su wu Step3 Click PTT to end this call If the call is timeout it will be terminated automatically 3 11 Dispatching the Repeater on the Map To dispatch the repeater on the map see Section 3 10 Dispatching the Dispatch Station on the Map 43 Message SmartDispatch Net User Manual 4 Message The Message tool at the top of the main window provides you with an interface for sending and receiving text messages 4 1 Message Window Overview The message window is illustrated as below Quote The Configuration menu will only be available for the administrator O SmartDispatch x GPS Report History Track Configuration 1 4 IH 3 1 Resource C Show Detail lt 0 RO Mute gt Subscriber ME Message v Dispatcher et Grou Private Group O B gt Send Ctri Enter KO AA 100 100 100 100 gt SIP Call gt Audio Link Men Server Running Server IP 192 168 59 40 OD Login Info Dispatcher administrator Logintime 2013 01 06 14 53 08 N O EventLog GPS Data Name Name Contacts Pane Text Message Pane 4 2 Sending a Message to a Group You can send a message to the predefined group 44 SmartDispatch Net User Manual Message Step 1 Click Message at the top of the main window Message Group O Private 100 100 vi Step2 Select Group first and then select the group from the drop down list Then click o and the contac
42. h e PSEUDO TRUNK Both slots can be used simultaneously for communication or data transfer in Direct and Repeater modes And in Repeater mode the slot is alternative Sets the contact name Call Type Sets the call type Callee ID Sets the contact s ID Sets the transmission frequency of the radio Sets the receipt frequency of the radio Call ID Sets the Rx group ID Be sure to add into the list the ID of the group call which the radio needs to receive 2 20 Receiving an Emergency Alarm SmartDispatch can automatically receive the emergency alarm from the radio When the radio triggers an emergency alarm the alert message will appear on the main window By clicking Take it means the dispatcher is informed of the emergency and clicking Handle indicates the dispatcher has handled the emergency This message will not disappear until the dispatcher handles this alarm and clicks Handle A 20021 2013 11 05 13 47 45 History Track Configuration A 30021 Call T ker adnin 9013 11 05 13 54 52 History Track Configuration R a i 1a 2 21 Viewing Event Logs GPS Data Telemetry Info You can view all communication events and GPS data You can click to show the information list and click to hide the list e Select the Event Log option and view all system logs such as radio event dispatcher activities etc a To view the details select Show Detail in this pane Click to clear the informati
43. io869 Trigger rule police 5 Trigger Condition 47 6471647 2012 11 20 1557 38 poi e 1647 Trager rule police a 40 racio665 665 2012 11 20 15 57 10 police radin665 Trigger rule police 49 647 647 2012 11 20 15 56 38 police 647 Trigger rule police 50 647 647 2012 11 20 15 55 37 police 647 Trigger rule police 51 647 647 2012 11 20 15 54 38 police 647 Trigger rule police 52 racioBGS 665 2012 11 20 15 51 10 police radi0665 Trigger rule police 53 647 647 2012 11 20 15 50 38 police 647 Trigger rule police 54 647 647 2012 11 20 15 49 38 police 647 Trigger rule police 55 650650 2012 11 20 15 49 18 police 650 Trigger rule police 56 radio669 665 2012 11 20 15 49 10 police radio665 Trigger rule police 57 6471647 2012 11 20 15 48 38 poace 647 Tnager rule police Axper KK DW 5 6 Enquiring the Emergency Alarm Records You can enquire the emergency alarm record by the keywords Step 1 Click Report on the top of the main window Step 2 Select Emergency Alarm from the dropdown list in the Search Type field and set other parameters Parameter Start Time Report Search Type Emergency Alarm Start Time Object Description Remak Sets the start time of the report This time must earlier than the end 58 SmartDispatch Net User Manual Report Sets the end time of the report This time must be later than the start End Time time a S
44. m ReCOIS cccccseecceceeeeeeeceeeeceeceeeeeeeseeeeeeesaeeeeeessuaeeeesuaeeeesaaans 57 5 6 Enquiring the Emergency Alarm Recoros cccccceecccceeeeeeeeeeeeeeeeeeseeeeeseeeeeaeeeseeeesseeeessaeeessaees 58 5 7 Enquiring the Overspeed Alarms ccccsccccccseeeeeeeeeesceeeeeeceseeeeceeeeeseeeseeeeeesseaeeeesseaeeeeseaaeeeesaaaes 59 59 8 EAN Aull Wa CONS ee OE A EEEE 61 PISTO WACK ceenete corsage tecweescnhensdanesevenianeccmigenedweeteatecs E EEE E EE EEE R 63 6 1 History Track Window Overview nnneesssnuesnennnnnennnnnennnennnnnnnnnnnnn nennen nennen nenne nenne nnennnnnennnensnnnennnnnennn 63 6 2 Enquiring the History Track cccccccsscccececcececeesecceeecceeeeceueessueeceusecsueessusessueessaeessueessaeesseeesseeeess 64 6 3 VIEWING ING SIAC Track aueh dita fegudesastaidutadcsadcatndh RO ea 64 SmartDispatch Net User Manual Contents 6 4 Playing the Dynamic Track ccccccssscccesceceececesceccuceceeeceueeecauecseueecsueesueecsueesueessueesueesasesseeess 65 6 5 Exporting Ne HI GEOR Acker ee ee ee 66 7 SV SICIN SOWING S senp E E EEEE 68 7 1 Logging in to the SmartDispatch Client u0220200002000nennnennnennnnnnnennnnnnnennnnnnnnnnnnnnnnnnnnnnnenen 68 7 2 SEU the Lan aa Eee ee er er ee 69 7 3 Selling Ihe Mapesa ea E EE EE EAE E E EE E aE 70 7 4 Setting the System Parameters ccccscsccccceeseeccceeseeecceuseecceeuseeeceuaeeecsaaeeeceaaseeecsaueeeessaneeeessages 70 TAT BaSe SEINOS
45. meter finally click Save to finish Te omartDis Language Wap Change Password About Help Logout Exit 7 4 1 Basic Settings You are allowed to set the sound card of the computer with the SmartDispatch Client 70 SmartDispatch Net User Manual System Settings Settings Sound Card Setting Call Setting Speaker Conexant HD Audio output Map Setting Microphone Conexant HD Audio capture Log Settin g g RightLett Track OS Yolume Left O Right Intercom Left O Right SIP Call Left O Right Emergency Alarm Lett O Right Recording Play Left O Right Subscribers on the map w Show Track Ww Show Alias Unit Parameter Description Sound Card Setting Outputs the voice lf the computer that the SmartDispatch Client is installed on is Speaker equipped with the multi channel sound card the parameter should be set according to the microphone Inputs the voice If the computer that the SmartDispatch Client is installed on is Microphone equipped with the multi channel sound card the parameter should be set according to the speaker Right Left Track DS Volume Sets which track to output the voice from the dispatch station Sets which track to output the voice during dispatcher Intercom intercommunication Sets which track to output the voice during telephone SIP Call intercommunication 71 System Settings Parameter Emergency Alarm Recording Play Subscriber
46. n menu will only be available for the administrator 7 p ON SmartDispatch 3 E a 20 03 09 Dispatch GPS Message History Track Configuration r U UI x gt Report U g em Mute Search Type Call Start Time BALANSA Caller Callee Call Type Start Time Duration End Time 2012 10 18 19 21 31 512 512 Group Call 2012 10 18 19 21 20 00 00 06 w o o w Search Pane Caller Call Type 563 563 542 542 552 552 512 512 563 563 512 512 552 552 563 563 512 512 542 542 552 552 512 512 563 563 542 542 All Call Private Call Private Call Group Call Private Call Group Call Group Call Group Call Group Call All Call All Call Group Call All Call Private Call 2012 10 18 19 21 10 2012 10 18 19 20 56 2012 10 18 19 20 41 2012 10 18 19 20 36 2012 10 18 19 20 26 2012 10 18 19 19 53 2012 10 18 19 19 23 2012 10 18 19 19 11 2012 10 18 19 19 09 2012 10 18 19 18 44 2012 10 18 19 18 32 2012 10 18 19 18 26 2012 10 18 19 18 19 2012 10 18 19 18 04 00 00 02 00 00 06 00 00 06 00 00 05 00 00 06 00 00 05 00 00 05 00 00 05 00 00 05 00 00 02 00 00 02 00 00 05 00 00 02 00 00 07 4551 K lt Name oF Search Result List 50 SmartDispatch Net User Manual Report Quote The player is available in the call report pane Name 5 2 Enquiring the Call Records You can enquire and play the call recording 5 2 1 Retrieving a call recording Step 1
47. ne ftest omine best online 30021 airte 30029 of ne MAP of ne ftest omine Al Cal fmr21 call ALL All Gall MR21 call ALL All Call MR21 call ALL Ail Call MR21 call ALL All Gall MR31 call ALL All Call MP21 call ALL All Call administrator can ALL All Call MR21 call ALL All Call MR21 call ALL All Call MR call ALL All Call MP1 call ALL All Call MP1 Call PALL Intercom administrator call LALL mercon administrator call ALL Ke eh aj nos gt SmartDispatch Net User Manual History Track 6 History Track The History Track tool at the top of the main window provides you with an interface for showing the route of a subscriber for the specific period You can view the history movement track of the subscriber on the map through any of the following way e Show all displays all movement routes of a subscriber on the map once Point by point shows the track points of a subscriber one by one according to the time sequence 6 1 History Track Window Overview The history track window is illustrated as below ON SmartDispatch C3 5S 29 Z Dispatch GPS Configuration gt History Track U Radio 512 512 Start Time 2012 11 25 14 23 12 End Time 2012 11 26 14 23 12 Show all Resource Point by point Speed Point Second Position Time 2012 10 19 13 45 42 2012 10 19 13 45 47 2012 10 19 13 45 52 2012 10 19 13 45 57 2012 10 1
48. on 25 Dispatch SmartDispatch Net User Manual gt Dispatcher VV O EventLog GPS Data Telemetry Info Show Detail gt SIP Call Time Column1 Remark 2013 11 05 13 23 27 administrator online 2013 11 05 13 22 56 administrator offline gt Audio Link Server Running 2013 11 05 13 16 34 All Call 30022 call ALL 2013 11 05 13 16 32 All Call 30022 call ALL 2013 11 05 13 16 31 All Call 30022 call ALL A Login Info After Show Detail is selected you can add remarks to the selected log VV O Eventlog GPS Data Telemetry Info Show Detail Type Time Column Remark 2013 11 05 13 23 27 administrator online 2013 11 05 13 22 56 administrator offline Sender Receiver 30022 30022 Remake notice administrator admin DS MR21 Time 2013 11 05 13 17 40 e Select the GPS Data option and view the GPS data Click to clear the information Select Telemetry Info to view the telemetry information of the radio such as the voltage status of its VIO port Click mall to clear the information 26 SmartDispatch Net User Manual GPS 3 GPS The GPS tool at the top of the main window provides interface for monitoring and tracking the subscriber s location 3 1 GPS Window Overview The GPS window is illustrated as below Quote The Configuration menu will only be available for the administrator IH SmartDispatch c3 Resource Show Detall g gt Subscrib
49. patch Station Hame Slot Undoiuown terminal ID Step 5 By clicking Enable you can enable the radio again 21 Dispatch SmartDispatch Net User Manual Disable or enable unknown terminal Owned Dispatch Station Hame Slot Urimiown terminal ID 2 18 Telemetry Via the SmartDispatch Client you can remotely monitor the status of the external device connected to the radio as well as controlling it To apply the Telemetry feature you should connect the monitored device to the GPIO port of the radio define the telemetry commands in the SmartDispatch Client and enable the radio in the CPS for responding to the commands See the corresponding Configuration Guide Radio SmartDispatch Client Dispatch Station Send Pulse Command Close the door Respond to Pulse Command Close the door GPIO Port Send the telemetry command in this method via the SmartDispatch Client Search or directly select the radio which is connected to the monitored device in the left navigation tree Right click the radio icon to select the command e g Std Status Request The enquiry result will be displayed 22 SmartDispatch Net User Manual Dispatch MR21 2 1 ea All Call 921 Check Online all Remote Monitor Call Alert Disable oe Send Active voltage Command GPS Position gend Inactive Voltage Command Start Tracking send Toggle Voltage Command 2 19 Over the Air Programming OTAP
50. r MR4 12 0 MR6 12 0 MR10 12 1 Disable 2 4 Changing the Channel You can change the channel in the call pane before making a call Please note that 4 indicates the digital channel and A indicates the analog channel 2 5 Making a Private Call To make a private call do as follows Dispatch SmartDispatch Net User Manual Method one Search out the subscriber in the search bar or pinpoint it in the subscriber list and then right click this subscriber and select Call Check Online Remote Monitor w Subscriber L II LI Ld H L F E Liu iL E T jason 615 cece cece Ce ce Ce ce cee Method two In the call pane select the subscriber and click PTT If you fail to make a call you need to check whether the Private Call feature is activated If not follow steps in Section 7 4 2 Call Settings to activate it Click PTT to end this call If the call is timeout it will be terminated automatically 2 6 Receiving a Private Call When a private call arrives SmartDispatch will automatically receive it and the call alert will appear in the SmartDispatch Net User Manual Dispatch call status bar 2 7 Making a Group Call To make a group call do as follows Search out the group in the search bar or pinpoint it in the subscriber list Then right click this group and select Call co bd Message ha A E A E A E F Click PTT
51. r on the map Totrack a radio do as follows Go to Resource gt Subscriber in the left navigation tree and select the radio then right click this radio 28 SmartDispatch Net User Manual GPS and select Start Tracking or directly click the Ed After this feature is activated the radio position will be refreshed on the map at a regular interval Disable Telemetry BIFAT GPS Position Reset Tracking History Track Show on the Map Center on the Map H SmartDispatch Resource Show Detail gt Subscriber n r gt Dispatcher gt SIP Call gt Audio Link afgo 10d wiely Bulisusjosg Server Running QQ tai a Oe S Q Login info Log HERE 2012 AutoNavi GS Innovatsia DATA Googie Tele Atas SEE To stop tracking go to Resource gt Subscriber in the left navigation tree and select the radio Then right click this radio and select End Tracking 29 GPS SmartDispatch Net User Manual A i mm ee LT Eu ii LT Lo LT Remote Monitor Call Alert PA TATAN Dispatcher Disable gt SIP Call Telemetry OTAP Audio Link GPS Position A Server Running server IP 132 168 Reset Tracking O Login info History Track Dispatcher jason Show on the Map To set the tracking parameter do as follows Go to Resource gt Subscriber in the left navigation tree and select the radio Then right click this radio and select
52. s nee ee ers E 70 LA CN NIN Saget sate ae ee ee 72 FAND SONO ee ee ee ee men 73 74 4 NOG SWING zusam ee meee An mode ee a el 74 7 5 CHANGING the PassWord dane cccte cc unse aa ea nn hehe en sine ke sunleis open 75 7 6 About SmartDispatch Glient res 76 7 7 Logging out of the SmartDispatch Client 2000224400200n00nnnnnnnnnnnnnnnnn nennen nnnnn nn nennen nnnnennn 76 7 8 Quitting the SmartDispatch Client cece ccccccccceceessseececeeeeeceeesseeeeeeeceseeaeessceeeeeseseaeeaeeeeeeeeeeaaas 77 SmartDispatch Net User Manual Documentation Information Documentation Information This section describes the conventions and revision history of this document Documentation Conventions Instructional Icons Description Indicates information that can help you make better use of your product Indicates references that can further describe the related topics Indicates situations that could cause data loss or equipment damage Indicates situations that could cause minor personal injury Danger Indicates situations that could cause major personal injury or even death Notational Conventions The quotation marks enclose the name of a software interface element For example click OK The text in boldface denotes the name of a hardware button For example press the PTT key The symbol directs you to access a multi level menu For example to select New from the File men
53. ser Manual OH SmartDispatch gt Report Resource Search Type Overspeed Alarm Start Time 2013 10 13 14 04 14 End Time 2013 11 04 14 04 14 Object Alarm Status Cancel Alarm Cs Dispatch e Message GPS History Track ee Alarm Radio Alarm Status Cancel Alarm Cancel Alarm Cancel Alarm Cancel Alarm Cancel Alarm Cancel Alarm Cancel Alarm oo N Dw amp we Cancel Alarm e Cancel Alarm A Export 5 8 Enquiring All Records You can enquire all records in the system Step 1 Alarm Time 2013 10 17 09 56 14 2013 10 17 09 53 07 2013 10 17 09 51 53 2013 10 17 09 49 22 2013 10 17 09 48 22 2013 10 17 09 48 11 2013 10 17 09 44 39 2013 10 17 09 44 37 2013 10 17 09 40 59 Click Report on the top of the main window Configuration RIO UnAlarm Time 2013 10 17 09 57 25 2013 10 17 09 55 19 2013 10 17 09 54 24 2013 10 17 09 51 35 2013 10 17 09 50 54 2013 10 17 09 49 22 2013 10 17 09 47 11 2013 10 17 09 45 48 2013 10 17 09 43 11 1 53023 Mute Current Speed m s Alarm Threshold m Bug BE gt e Step 2 Select All from the dropdown list in the Search Type field and set other parameters Parameter Start Time Report Search Type All Start Time Al 46 DE a le End Time 22 Je alu es Description Remark Sets the start time of the This time must earlier than the end 61 Report Param
54. ton on the top of the main window will change as shown in the figure below You can directly click this button to view the new message Bes In addition when the message is received the green icon will appear on the right side of the contact in the message pane In this case you can click this contact and view the message on the right side of the pane This list can contain 20 text messages at most 46 SmartDispatch Net User Manual Message 552 552 552 552 14 39 06 B gt send Ctrl Enter ix 255 4 5 Viewing the Message via the E mail With the SMTP email service you can open the designated mailbox and view all received and sent messages across the SmartDispatch system For the configuration of the SMTP please refer to Chapter 10 Configuring the SmartDispatch Client in the Hytera SmartDispatch Configuration Guide When you send or receive a text message this message will be forwarded as Email to a designated mailbox And the subject of this e mail is New message Form SmartDispatch Step 1 Senta message to a subscriber e g radio651 Subscriber M a vE AR12 3 2 Group O Private radio651 651 B gt Send ctri Enter Gy AA Step 2 Open the designated mailbox e g a a com 47 Message Online Help _Winmail SERVER m wer Username a com Password SmartDispatch Net ClAutomatically login at nexttim User Manual Administration Se r
55. ts list and text message pane appear Message Group O Private D gt Send Ctrl Enter t FK 255 100 100 vi 100 100 Step 3 Edit the text and click gt or press Ctrl Enter on the keyboard of the computer to send the message The corresponding message record appears at the top of the pane To clear the current message records and contacts click To save the current message as the tamnlate click To apply the template double click You can also right click the radio in the Subscriber list and select Message to open the message pane 45 Message SmartDispatch Net User Manual 591 Check Online 507 Call 505 Remote Monitor MR1 10 2 Call Alert KARA 43401 Dispatche Disable 4 3 Sending a Message to a Radio You can send a message to a radio Step 1 Click Message at the top of the main window and then the Message pane will appear Step 2 Select Private first and then select the terminal from the drop down list Then click Step3 Edit the text and click gt or press Ctrl Enter on the keyboard of the computer to send the message To save the current message as the template click ate To apply the template double click lt Quote lf the radio is offline the prompt Terminal is offline Send offline message will appear Click Yes to send the offline message 4 4 Receiving a Message When SmartDispatch receives the message the Message but
56. u we will describe it as follows File gt New Revision History Release Date Description Added new functions including Telemetry Over the Air Programming OTAP Overspeed Alarm Disable Enable the unknown radio and Export in History Track 06 V4 0 11 2013 Modified the operations including sending a message to a radio and transferring a telephone call to a radio Optimized the map toolbar so it can be hidden 05 V3 6 01 2013 Updated the Reset Tracking interface Documentation Information 04 V3 5 11 2012 03 V3 0 09 2012 04 2012 SmartDispatch Net User Manual Added a button in the map toolbar Updated the Message interface Added repeater and Point of Interest POI operation Added new functions including Administrative Dispatch Audio Link Phone Interconnect Dispatcher Intercom Email Access and Remote Monitor Updated the Authority Management feature Added new functions including Geofencing Alarm Enable Disable Emergency Alarm Record playback History Track Query and Playback Added descriptions on enquiry of geofencing alarm records and emergency alarm records 01 R2 0 08 2011 Initial release SmartDispatch Net User Manual Product Overview 1 Product Overview SmartDispatch is an integrated and modular dispatch system based on the Client Server architecture which facilitates the construction of a complex dispatch system It consists of the SmartDispat
57. user name and password and then click Login Onote gt For the first login please enter admin in both the User Name and Password fields gt You can select the user name from the dropdown list for later login 7 2 Setting the Language The available interface languages include Simplified Chinese and English To set the language click on the upper left corner of the main window and make a selection O SmartDis patch Hinda hap settings Change Password Oo o About Help Logout Exit System Settings SmartDispatch Net User Manual 7 3 Setting the Map The supported electronic map types include Google Map MapX and OpenStreetMap As the MapX is the offline map you need to prepare and install it by yourself in advance IT To select the map click on the upper left corner of the main window and make a selection Te omartDispatch Language t ow Detail 4 Settings Wap Change Password OpenStreetMap 7 4 Setting the System Parameters Orote If you modify the parameters including Speaker and Microphone in the Basic Setting tab and VOIP Port in the Call Setting tab these settings will not take effect until the next time you log in to SmartDispatch Client You can set the parameters involving call map logs and more To set the parameter click amp on the upper left corner of the main window and select Settings to configure the para
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