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SURF Motion Media Platform User Guide

1. ss ape ome DK Figure 3 7 Connectivity with Remote Endpoints All SIP Endpoints at the enterprise register to the PBX or the Orion The LAN firewall router must have port forwarding configured to the Orion Remote employees connect to the conference call by registering with the Orion Orion provides mixing bridging switching signaling interoperability and NAT translation a a 15 Orion User Manual 4 Physical Overview 4 1 Description The front view of the Orion VX1000 is depicted in Figure 4 1 below Figure 4 1 Orion VX1000 Front View 4 2 System Physical Interface The system physical interface of Orion includes panel based buttons LEDs and I O ports 4 2 1 Buttons There are two push buttons located on the front of the chassis reset and power on off buttons lie Reset The Reset button reboots the system Power The Power button is used to turn on and turn off the system Turning off the system eliminates the main power but maintains standby power In order to service the system the server should be shut down and the AC power cord should be unplugged 4 2 2 LEDs The two control panel LEDs is located at the front of the chassis and provide information related to following system functions HDD Indicates hard drive activity when flashing Power Indicates power is being supplied to the system This LED is illuminated X when the system is operating Orion User Ma
2. N t ORION MCU y SYSTEM CONFIGURATION MAINTENANCE System Configuration SIP USER MANAGEMENT SIP Interface External SIP server for registration Registrar METON Listening SIP Port 5060 Use External Registrar SIP Reserved ports 2600 5555 9999 Registrar IP Domain Name 10 10 1 210 H323 Built in SIP server for registration Registrar Registrar Port 5060 DATE amp TIME Enable Built in Registrar r Use REGISTER Authentication UPGRADE REGISTER Authentication Required _ Authentication Realm bla INVITE Authentication Required Authentication Realm mcurealm Outbound Proxy Use Outbound Proxy show SIP Registrations SIP Users y Outbound Proxy IP Domain Name NAT Traversal MCU is behind NAT D Outbound Proxy Port 0 MCU Public IP Domain Name v O Ji ie 2014 SURF Communications Solutions Figure 6 10 SIP Parameters Editing 3 Edit the SIP parameters The SIP parameters are described in the following tables SIP Interface 27 Orion User Manual Listening SIP Port This is Orion s built in listening SIP port used for registration of SIP Port clients session establishments and interactions with SIP external entities Table 6 2 SIP Interface Settings 28 Orion User Manual Built in SIP server for registration Registrar Enable Build in Check box If this box is checked then Orion can be used as a registrar for SIP Registrar Yes No clients REGISTER Check box RE
3. H 323 Port For H 323 sessions enables the user to select a port from the listed ports using the drop down menu VIP List of numbers Participants phone numbers or SIP URIs who can join the conference Participants without entering a participant PIN codes Table 7 1 Conferencing Parameters At the end of the parameters list the resources that the created conference out of the total resources of the system occupies shall be displayed 51 Orion User Manual 7 4 Dialing Options In order to join a conference from a video room system phone or a softclient the user can use the access number or the conference number The following tables show various dialing options per each choice using the below numbers e Access Number 500 e Conference Number 100 e Participant PIN Code 1 e Orion Domain Orion com Domain name or IP address Participant is registered on PBX Dialing Operations and Prompts Option eee Access Dial 500 Prompt Please enter your conference number followed by the key Number Dial 100 Prompt Please enter the conference PIN number followed by the key Dial 1 Connected to conference Conference Dial 100 Prompt Please enter the conference PIN number followed by the key Number Dial 1 Connected to conference Access Dial 500 Prompt Please enter your conference number followed by the key Number Dial 100 Connected to conference Conferen
4. The PBX supports SIP Signaling The Orion registers as an extension or is configured as a trunk in the PBX Endpoints can also connect via the external network Orion provides Mixing Bridging Switching and signaling interoperability Voice only clients can also participate in a video conference making it a mixed Voice Video conference oe ae 13 Orion User Manual 3 6 Topology 6 NAT Traversal Capabilities with Orion As shown below in Figure 3 6 Orion provides NAT Traversal capabilities The system may be located in a DMZ with a public or private IP address or in a LAN with a private address In the below topology the participants and Orion are located in two separate remote LANs Public Internet Orion VX1000 SS Mag IE E Figure 3 6 NAT Traversal Capabilities Endpoints can register with the Orion SIP registrar or to the PBX Remote office LAN 1 can be connected to the Orion using built in NAT Traversal capabilities Orion provides mixing bridging switching signaling interoperability and NAT translation Voice only endpoints can also participate in a video conference making it a mixed voice video conference oe 14 Orion User Manual 3 7 Topology 7 Connectivity with Remote Endpoints As shown below in Figure 3 7 Orion is located behind a NAT with a private IP address The participants interact directly with the Orion via SIP to set and initiate a conferencing session i 8 ee X Public Internet
5. 3 To revert to the previous values click Cancel 4 Click Save to save the configuration If any SIP parameter has been modified then all the active calls will be dropped and the application will restart In this case the user s confirmation is required The page at 10 10 1 210 says Application will be restarted and all active calls will be dropped The current network settings will be applied after rebooting the system click OK to approve 5 Click OK The application restarts and the new configuration is applied RION MCU SYSTEM CONFIGURATION MAINTENANCE System K onfiguration Maintenance USER MANAGEMENT The application is restarting NETWORK SIP H323 DATE amp TIME UPGRADE 2014 SURF Communications Solutions Figure 6 11 Restart after SIP Settings 6 5 2 1 SIP Users You can view and manage the Orion s SIP users by clicking on SIP Users button This button is applicable if the Built in Registrar is enabled 30 Orion User Manual If this parameter is not enabled enable it and click on Save Y before moving forward The system shall restart and the changes shall be applied To View the Users Click the SIP Users button The following window is displayed SIP Users Username refresh Username 105 106 777 E x x x ie Anna Mathew usertest Figure 6 12 SIP Users Window The columns on this screen can be sorted in asce
6. LZ T Communication Solutions Orion User Manual for VX1000 VX2000 1286 QI Version 2 2 3 Document Version 2 2 3 10 May 2014 Orion User Manual Copyright 2005 2014 SURF Communication Solutions Ltd This document contains confidential and proprietary information of SURF Communication Solutions Ltd henceforth referred to as SURF All rights reserved No part of this documentation may be reproduced in any form or by any means or used to make any derivative work such as translation transformation or adaptation without written permission from SURF Communication Solutions SURF reserves the right to revise this document and to make changes therein from time to time without providing notification of such revision or change This document contains descriptive information regarding the subject matter herein and is not an offer to purchase or license any products or services of or from SURF SURF expressly disclaims any and all representations or warranties expressed or implied herein including but not limited to warranties of merchantability or fitness for a particular purpose The licensing or sale of any product or service by or of SURF shall only be made in accordance with and subject to the terms of an agreement for the relevant product or service to be signed by both the customer and SURF or its authorized agent or representative Consequently SURF shall carry no liability to any such customer based on this doc
7. Orion offers the following capabilities SIP and H 323 based Orion is a SIP and H 323 based conferencing system HD conferencing Orion offers wideband HD voice and HD video in resolutions of up to 720p Mixing A variety of conferencing devices are bridged by Orion s advanced audio video mixing and adapting capabilities Participants receive video and audio streams that are adapted to their device s media characteristics codecs rates frame size and resolution Video voice characteristics Voice codecs G 711a G 711u G 722 G 722 1 Video codecs H 264 MPEG4 H 263 Video resolution Up to 720p 30fps Conference Management Conferences can be managed by a leader or set as automated ad hoc conference rooms 1 This product includes ITU T G 722 1 Polycom R Siren7TM technology 7 Orion User Manual e Leader Dashboard The Orion Leader Dashboard enables conference leaders to manage the conference Upon logging into the Leader Dashboard the leader can invite participants modify conference parameters such as mute and dominant speaker and revoke disconnect participants from the conference and view conference information e Multiple Access Numbers Orion supports multiple access numbers The Orion s access numbers are pre provisioned and are dialed by conference participants directly or indirectly via their serving PBX e Multiple Video Layout Options Equal presence and dominant based layouts are suppo
8. Maintenance The following maintenance actions can be performed e System Status Provides the status of system components NFS and general system information as shown in Figure 6 22 39 Orion User Manual Details MCU Main Module ok API Module ok Media Platform Module ok 16 16 Media cores NES Mount NES IP Domain NES Path NFS Status offline SYSTEM INFO Memory Free Memo 454 MB 986 MB Figure 6 22 System Details e NFS Settings Enables the user to set the NFS Network File System parameters used for conference recording For more information on NFS Settings refer to section 6 6 2 below e Application Restart The software application restarts and all ongoing sessions are dropped User is requested to confirm this operation e Hardware Reset Reboots hardware This process is a longer process taking around 1 minute It is recommended to log out and re log into the system after hardware reset User is requested to confirm this operation e MCU Shutdown Enables the system shut down When shut down the server will completely power off User is requested to confirm this operation To restart the system s operation the user needs to manually power on the system e Start Diagnostic Trace System events are collected during a specified interval and saved creating a trace file for advanced diagnostics For more information please refer to section 6 6 2 below To Perform System Maintenance 1 Se
9. Max Shown Participants 16 v Lock Conference T Participants Layouts Call Participants 972549866275 RINGING 972548418874 Mute All Participants 972547834442 Chines 972545710273 RINGING 972544127222 972546262398 RINGING 972549345090 RINGING 972542958483 RINGING 972541989976 972544583799 P i P i P i P i P i P i P i P i P i P i P i 972544034214 Figure 8 2 Leader Dashboard Main Window On the main screen of the leader dashboard the following items are displayed e Conference Information Conference information includes conference number resolution and the PIN code e Total Bandwidth Total bandwidth usage of incoming and outgoing sessions updated every 5 seconds displayed at the top of the toolbar e Number of Participants Showing the number of total and visible participants and enabling the leader to select the number of shown participants using a drop down menu e Operational Buttons The following operational buttons appear at the left side of the Leader Dashboard window Lock Unlock Conference Locking the conference prevents the users that are not currently a part of the conference session to join the conference Call Participants Enables the leader to invite participants to join the conference Mute Unmute All Participants Show Statistics Displays the conference s detailed statistics information section 8 5 below e Toolbar which includes Participants
10. admin l A H323 mathew admin admin 2 x juli x BATES IME julia manager mathew A morgan user julia Amer UPGRADE Eo susan user julia f x oF RF 2014 SURF Communications Solutions Figure 6 3 User Management Window 6 4 1 Multi Tier Partitioning Orion provides multi tier partitioning functionality This functionality enables the admin user to provide different and separate groups which are independently managed Each group has its own manager and users The information of one group cannot be viewed shared or managed by any other groups members 6 4 2 Users Levels Roles The Role field on the User Management screen represents the capabilities of a user in the system The Manager field represents the manager of the group the user belongs to The users levels or roles in Orion are listed below super admin The super user is the default administrator and has the highest role in the system This user has access to all the capabilities the system offers and can perform all the actions and view edit all the data on the system The super admin user can create all kinds of users and manage them This user cannot be deleted and is the root of all other users admin The admin users have all the capabilities of the super admin users The admin users can be created and deleted manager 22 Orion User Manual The manger users are enabled to manage their own group with no access to any other group They are e
11. can be sorted in ascending or descending order by clicking on any of the column headers Filtering the Displayed List The user is enabled to filter the displayed list using the toolbar at the top of the table refresh 32 Orion User Manual Filtering criterias are as follows SIP URI Type a full SIP URI or a partial string of it Contact Type a full Contact or a partial string of it Pressing on Refresh resets the filter and the original list re appears on the screen 6 5 3 H 323 Settings H 323 parameters are configured in the H 323 window as shown in Figure 6 9 below ORION MCU MAINTENANCE System Configuration H323 SYSTEM CONFIGURATION admin k RbOUE USER MANAGEMENT Enable H323 Yes NETWORK Local H323 Settings SIP H323 Default H323 Listening Port 1730 DATE amp TIME Number of Additional H323 Ports Default port only UPGRADE H323 Port Range 1730 External H323 Settings Enable H323 Gatekeeper Registration No H323 Gatekeeper IP 10 10 1 184 H323 Gatekeeper Port 1729 jel Js RF 2014 SURF Communications Solutions Figure 6 15 H 323 Screen To Configure the H 323 Parameters 1 Select System Configuration gt H 323 2 Click Edit The H 323 settings become editable Rony ORION mcu O eee 7 N ee f ar 7 _ e Kie SYSTEM CONFIGURATION admin k About MAINTENANCE System Configuration H323 USER MANAGEMENT Enable H323 Z NETWORK Loca
12. participants including telephone number login time and role 45 Orion User Manual Details of Conference Conference State Active Conference Type Multimedia Login Time Role 11 52 02 participant 11 53 03 participant Figure 7 2 Conference Details Click Leader Dashboard 4 to open the Leader Dashboard section 88 below and manage a conference 7 2 Conference Settings The parameters of an existing conference can be viewed or modified and new conferences can be created 7 2 1 Opening the Conference Settings Window To Open the Conference Settings window Select Conferences gt Conference Rooms The list of the existing conferences is displayed ORION MCU AS A 8 CONFERENCES admin k AeMi SUMMARY Conferences Conference Rooms CONFERENCE ROOMS Create anew Conference ACCESS NUMBERS Name Room Media Type Any v Reset Conference Media Type Room VIP Participants Register Status Gatekeeper Register Operations eoo teaman OOF No Reghtered method Le mo gamae 700 NO Regsteed Regstered 8 d eese Mtmeda VaA asse Shee ee aoo ean 40 NO Regsteed Regstered 8 d 300 teaman gt 300 222222 NO Regstered _ Regstered Le 200 zaman NO Regsteed Regstered Le 1234 amao 124 Yes Ged Regstered l a a w0 aas 100 No Regsteed Regstered 8 d 900 teaman gt 000 NO Regstered _ Regstered Le eoo eame o No Regstered Regstered 28 el ho g 2014 SURF Communica
13. video resolution is set via the Media Type parameter above For 720p and VGA resolutions both modes can be selected default Asymmetric For CIF resolution only Symmetric mode is available Bandwidth SURF recommends using Medium as a default value hence every Allocation new conference room s Bandwidth Allocation parameter will be configured as Medium If the bandwidth in the LAN or WAN where the Orion is deployed is low please set the conference room s Bandwidth Allocation parameter to Low If there are no bandwidth restrictions you may use High for enhanced video quality Video Layout Equal Layout The type of the video conference layout Type Dominant Based 49 Orion User Manual Parameter Values Max Shown Participants Number Orion VX1000 Orion VX2000 Participants oS 720p Conference Symmetric Ti 720p Conference Asymmetric D T VGA Conference Symmetric Ti on VGA Conference Asymmetric ho om on CIF Conference aS 10 Eee el f T Up to 29 participants for equal based layout or up to 12 participants for dominant based layout Max Number Number of Participants The meeting room conference can be accessed by direct dialing if it is registered Meeting Room Number Number Meeting room number is also used as username for the leader dashboard login Note conference number must not be equal to S
14. 32k G7221 32k Figure 8 4 Call Statistics 56 Orion User Manual 8 4 Layouts To set the conference layout mode click the Layouts tab on the main leader dashboard screen Figure 8 5 shows the current and the possible layouts O RION MCU adminname Conference Information Number of Participants Conference number 1 Resolution High Total incoming bandwidth usage 59 53 Mbps Total 7 Visible 7 PIN Code 123 Total outgoing bandwidth usage 48 72 Mbps Max Shown Participants 16 i Lock Conference Participants Layouts Call Participants Mute All Participants n rl Dominant Based Equal Presence Apply Chosen Layout to Conference Current Layout 2012 SURF Communications Solutions Figure 8 5 Conference Layouts One of two layouts can be chosen e Dominant based The dominant speaker s image is larger than the other participants images The dominant speaker is automatically defined by energetic voice detection e Equal Presence All the images are displayed equally The red border shows the chosen layout Click Apply Chosen Layout to Conference to select a layout 8 5 Show Statistics To view the conference statistics details click the Show Statistics button on the left side of the leader dashboard screen Figure 8 6 showing the statistics information of all the conference participants ay Orion User Manual Rows Settings Auto Refresh V Participant a Video Video Protocol
15. 5 inches Leave approximately 30 inches of clearance in the back of the rack to allow for sufficient airflow and ease of servicing This product is for installation only in a Restricted Access Location dedicated equipment room service closet etc Rack Mounting Considerations Ambient Operating Temperature If installed in a closed or multi unit rack assembly the ambient operating temperature of the rack environment may be greater than the ambient temperature of the room Therefore consideration should be given to installing the equipment in an environment compatible with the manufacturer s maximum rated ambient temperature Tmra Reduced Airflow Equipment should be mounted into a rack so that the amount of airflow required for safe operation is not compromised Mechanical Loading Equipment should be mounted into a rack so that a hazardous condition does not arise due to uneven mechanical loading Circuit Overloading Consideration should be given to the connection of the equipment to the power supply circuitry and the effect that any possible overloading of circuits might have on over current protection and power supply wiring Appropriate consideration of equipment nameplate ratings should be used when addressing this concern Reliable Ground A reliable ground must be maintained at all times To ensure this the rack itself should be grounded Particular attention should be given to power supply connections other than th
16. AT router must be configured to allow incoming and outgoing SIP messages through e UDP and TCP port 5060 for SIP session signaling e TCP port 5061 for SIP TLS e TCP and UDP ports 1720 17xx for H 323 17xx 1720 Number of Additional H 323 ports 62 Orion User Manual 9 3 3 RIP Traffic Ports Range The range of the UDP ports for the incoming and outgoing RTP packets need to remain open in the firewall NAT Orion communicates through e UDP 10000 11000 e UDP and TCP 12000 12500 The actual range can be restricted within the default one depending on number of conferences participants per conference conference type and Orion s model you are using 9 4 NAT Traversal in Orion 9 4 1 Near End NAT Traversal In a deployment scenario where Orion is located behind a firewall and is configured with private IP address the signaling sent from the Orion messages will contain private IP addresses Unless the firewall provides VoIP NAT Traversal services sessions will not connect as the signaling messages will contain non routable addresses This issue is called Near End NAT traversal as the problem to be solved is near meaning the close firewall Orion solves this problem by providing near end NAT traversal as part of the Orion The private IP addresses within the SDP are replaced by the NAT s public IP address and the clients receive SIP messages which include SDP with accessible public IP addresses providing session co
17. C 502 to 952 F Non operating Temperature 402 to 702 C 402 to 1582 F Operating Relative Humidity 8 to 90 non condensing Non operating Relative Humidity 5 to 95 non condensing Transportation Vibration 2Grms sine wave 5 500Hz 3 axes 1 hr axis Shock 10G half sine wave 11 ms duration Interfaces Front I O Interface USB 2 USB2 0 Rear I O Interface Display VGA LAN 2x RJ45 10 100 1000 USB 1 USB 2 0 PS 2 1 Web based GUI Orion web based GUI supports Internet Explorer 8 or newer Google Chrome 20 or newer Mozilla Firefox 14 or newer and Safari 5 or newer End of Document
18. CU is behind Check box States whether the MCU is behind a NAT NAT Yes No MCU Public IP IP address Public IP address or domain name used for near end NAT traversal Domain Name see section 9 4 1 below Table 6 3 Built in Registrar Settings External SIP server for registration Registrar Use External Check box If an external registrar is configured Orion registers access Registrar Yes No numbers and conference rooms to the external registrar Registrar IP IP address The external registrar IP address or domain name Domain Name Registrar Port The external registrar SIP port Use REGISTER Check box Indicates whether the registration requires authentication Authentication Yes No Authentication String The string must be equal to the configured value in the external Realm registrar this value is used in 401 response to REGISTER messages Authentication is supported for REGISTER only Table 6 4 External Registrar Settings 29 Orion User Manual Outbound Proxy Use Outbound Check box States whether an outbound proxy server is used Proxy Server Yes No In case that the Orion is behind NAT or configured with public IP and NAT traversal Near or Far end is provided by Orion the Outbound proxy server should not be configured Outbound Proxy IP address The Outbound proxy server IP address Server IP Outbound Proxy Port The Outbound proxy server port Server Port Table 6 5 Outbound Proxy Settings
19. DP Media integer The first UDP TCP port from the range of the Ports ports used by MCU for Media and for H 323 The range is calculated automatically using the first port value Table 6 1 Network Parameters 4 Note DNS definition is highly important for system upgrades and SIP calls with domain names involved 5 To revert to the previous values click Revert 6 Click Save to save the configuration A message appears requesting confirmation to restart the system The changes are applied upon restarting the system 26 Orion User Manual 6 5 2 SIP Configuration SIP parameters are configured in the SIP window as shown in Figure 6 9 below re f wd 4 Waz OJRION MCU E S t Gee 7 lt ae Si i a 5 r a SYSTEM CONFIGURATION admin f MAINTENANCE System Configuration SIP USER MANAGEMENT SIP Interface External SIP server for registration Registrar NETWORK Ene Listening SIP Port 5060 Use External Registrar No sp Built in SIP server for registration Registrar H323 Enable Built in Registrar Yes DATE amp TIME REGISTER Authentication Required No UPGRADE INVITE Authentication Required No Outbound Proxy Show SIP Registrations SIP Users NAT Traversal MCU is behind NAT No op RF 2014 SURF Communications Solutions Figure 6 9 SIP Configuration To Configure SIP Settings 1 Select System Configuration gt SIP 2 Click Edit The SIP settings become editable
20. F Communications Solutions Figure 6 27 Upgrade Starting 5 Ifthe user chooses to continue the system upgrades 43 Orion User Manual ORION MCU SYSTEM SETTINGS USER MANAGEMENT System Settings Upgrade NETWORK SETTINGS Status Upgrade in progress Current version 2 2 0 7 SIP CONFIGURATION sma H323 SETTINGS The system is upgrading Please wait MEDIA BOARDS ACCESS NUMBERS DATE amp TIME MAINTENANCE UPGRADE Figure 6 28 Upgrading 6 The system reboots automatically after the upgrade To continue login to the system OJRION MCU admin successfully logged out Back to login Figure 6 29 Upgrade Finalized 44 Orion User Manual 7 Conferences After system parameters have been provisioned conferences can be set up 7 1 Summary Select Conferences gt Summary to view the list of the existing active conferences CONFERENCES SUMMARY Conferences Summary CONFERENCE ROOMS Room Status Start Time Participants Media Type ACCESS NUMBERS 6666 Active 25 03 2014 19 28 22 1 Multimedia VGA 640x480 Q 4d Ji E 2014 SURF Communications Solutions Figure 7 1 Conferences List Please note that the users can view and set only the conferences which belong to their own group see section 6 4 1 for Multi Tier Partitioning To See the Details of a Conference Click View Figure 7 2 details the selected conference information including state type and the list of
21. GISTER Authenticate Required is a check box that determines Authentication Yes No the authentication of the managed users to Orion Managed users Required are users that are provisioned in the system If the box is checked non managed users are not allowed to register with the system INVITE Check box INVITE Authenticate Required is a check box that determines the Authentication Yes No authentication of the managed users to Orion Managed users are Required users that are provisioned in the system If the box is checked the incoming calls from non managed users are not allowed Note INVITE authentication is not performed even if the checkbox is set to YES when an incoming call originates from a user that is registered to the external SIP server registrar Authentication String Authentication realm of Orion built in Registrar for REGISTER digest Realm challenge any string can be used SIP Users Used to view and manage the SIP users in the system This function is applicable only when Built in Registrar is enabled For more details please refer to SIP Users section 6 5 2 1 below Note SIP user number must not be equal to access number or conference number defined in the system and vice versa Show SIP Used to display the system s registered users This function is Registrations applicable only when Built in Registrar is enabled For more details please refer to Show Users section 6 5 2 2 below NAT Traversal MI
22. IP Address field 4 Click Save A confirmation message appears as shown in Figure 5 3 below The current network settings will be applied after rebooting the system click OK to approve Figure 5 3 Network settings confirmation message 5 Click OK 6 The system reboots and the changes are applied Note If DHCP was chosen the simplest way to see the Orion IP Address is to connect a monitor and restart the machine The IP Address will appear in the Login Screen at the end of the system load Step 6 Connect to the Orion IP Address from your Network Restore the original network configuration on your computer and connect the Orion to your network Connect to Orion management system by entering the Orion s IP address in a web browser The Orion is now connected to your network 19 Orion User Manual 6 Administration and Configuration 6 1 Overview The administration and configuration of the Orion are performed using the web based management system After setting up the system and prior to conference service creation the system should be configured according to the steps described in this section 6 2 Login After entering the Orion s IP address in your web browser the Login window appears Enter the default user name and password admin admin a English v Username admin Password TTT 2012 SURF Communications Solutions Figure 6 1 Login Window Note It is recommended t
23. IP user number or access number defined in the system If enabled the conference shall be recorded Please note that the NFS parameters should be defined prior the activation of the conference recording For NFS settings refer to section 6 6 1 above Record Yes No Conference The conference shall be recorded in the configured pathname under the name conferencenumber_date time avi For example 400_2013 06 02 13 53 47 avi The recording shall be stopped when the conference is closed Ext Registrar Yes No If enabled then the conference is registered to the external registrar Register Authenticate Yes No If enabled then the conference is registered with authentication String If authentication chosen a username needs to be entered String If authentication chosen password needs to be entered PIN Required Yes No If enabled the participant is required to enter PIN number to log into the conference Participant PIN Number The participant PIN for logging into the conference Leader PIN Number The conference leader PIN should be different from the participant PIN Also used as password for the leader dashboard login Leader Yes No Defines if the conference can start before the leader joins the conference or not if configured yes all regular participant will be placed on hold until the leader joins to the conference If enabled then the conference is registered to gatekeeper 50 Required Orion User Manual
24. LNOT a E A tre 57 e3 NOW a C a E N E E E 57 86 Calne Participan eener T T 58 9 FIG Wa NANG NA Tcr E E E danas beer sosnnendowssbevuesoanseoen 61 TE OVO OW ss ee eget eae ease settee ater eaten eee E 61 92 TOPOL k eee ee Oe ee ee a eee oe eee 61 Zk OONA DNZ apace pat cate ce arte eerste ne ascetic tee teat pease ante ene daceoeeene 61 9 2 2 Orion behind a NAT csssssccccccccceeeseseeccccsseeeseeeccccesseeeesseescceesseuuaseeeseesesaaeagesss 61 93 Firewal NAT Settings peiesnarerriienp a tac ined aeateineeioas eeecosn dee cans csadaenceans anemone sae 62 ra BOCKE PO Pe en ee 62 9 3 2 Enabling SIP and H 323 S SSIONS cccccssseccceeseccceenecceeeescceceueceeeeneceeseneceesenseeeten 62 93 RIP Irait Ports RINE e ee ener ey eee 63 24 INAT WEAVERS aby OIG ies E AE 63 9 4 1 Near End NAT TraverSal ccccccccsssssssseccecccseeessecccccssseeeseeececeesseuesseeeceeeesaueasgess 63 9 4 2 Orion Setting for Near End NAT TraverSal cccccsseccccssscceceesececeeseceeeeeeeetenseeeees 64 4 Orion User Manual 10 11 12 94 3 Far End NAT TraverSal ccccccccccsssssssecccccsseeessseeccceessueessseeccceessueaaseeeeeeessauansesss 65 Appendix A Precautions amp Safety sivseiecsccsswessencansnsasacwvsdanondsmncncenseceotsensesionuenseonswesnasssaparses 66 WOT RACK IPCC AULIONS ee E E tant 66 102 Server PRC CAUTIONS eee EEA AEA E 66 Oo yT N a tevresse nnn sowuistuceeedeane dee teevaeucesersarucemecensedtcok doce
25. UPGRADE Local Upgrade G RF 2014 SURF Communications Solutions Figure 6 25 Upgrade Window 2 Choose one of the two upgrade modes e For Network Upgrade a Inthe URL text box type the Orion s upgrade server s address update orionmcu com If DNS has not been set Network Settings section 6 5 1 use its IP address 23 23 229 203 42 Orion User Manual b In Version text box enter the version number to be downloaded will be supplied by Surf support upon the release of a GA version c Click Download e For Local Upgrade a Click on Upgrade from file b Browse and select the download package 3 The software download starts and the following figure appears F LJ EF E ORION MCU a N DA pms i gt 7 SN ENCES SYSTEM CONFIGURATION Jelcome admin P About MAINTENANCE System Configuration Upgrade USER MANAGEMENT Status Downloading new version Current version 2 2 2 18 NETWORK Upgrade SIP Ae The requested version is downloading Please wait H323 DATE amp TIME vpcrave oF RF 2014 SURF Communications Solutions Figure 6 26 Starting the Download 4 After the download is finalized a dialogue box is displayed enabling the user to either abort or continue the upgrade process ORION MCU MAINTENANCE USER MANAGEMENT NETWORK Upgrade a Start the upgrade ABORT H323 DATE amp TIME UPGRADE Js loira 2014 SUR
26. Video Resolution Video Frame Rate Video Packet Loss Percentage E Audio TX RX TX RX TX RX TX RX TX RX Audio Protocol G 711MU G 711MU G7221 32k G7221 32k G 711MU G 711MU G 711MU G 711MU G 711MU G 711MU Audio Rate Used in Kbps 64 64 32 32 64 64 64 64 64 64 Audio Packet Loss Percentage 0 0 0 0 0 0 0 0 0 Figure 8 6 Conference Statistics Use the horizontal scroll bar to view all the participan s information Set the Auto Refresh check box to update the displayed information automatically The information is updated every 5 seconds The rows in the statistics table above can be set or reset by clicking on the Rows Settings button As shows in Figure 8 7 Rows Settings Video Protocol Video Resolution Audio Protocol Audio Rate Used in Kbps Audio Packet Loss Audio Packet Loss Percentage Video Frame Rate Video Rate Used in Mbps Video Packet Loss Video Packet Loss Percentage Video Jitter Audio Jitter Restore Default Figure 8 7 Rows Settings Click on Restore Default to restore the original rows settings 8 6 Calling Participants To invite participants to join a conference 1 Click the Call Participants button The Call Participants window opens as shows in Figure 8 8 58 Orion User Manual Call Participants ry Protocol SIP Phonebook refresh Figure 8 8 Calling Participants 2 Choose one of the following options 2 1 Use the t
27. al for information collection in the text box The allowed range is between 0 to 300 seconds Click on Start Diagnostic Trace Start Diagnostic Trace 120 sec The system creates a package with the system configuration log files in debug level and IP trace of all the system network interfaces for the duration of the diagnostic trace If the selected interval is set to 0 the system will create a package with system configuration and logs only without traffic capture 41 Orion User Manual 5 Adiagnostic file zip file is created Click Save Diagnostic Trace to save the file Diagnostic Status Diagnostic file was created successfully Save Diagnostic Trace Delete Diagnostic Trace Figure 6 24 Diagnostic Dialog Box 6 After saving the file Delete Diagnostic Trace appears on the main Maintenance screen allowing the user to delete the file 7 Only one trace file is allowed To provide a new trace file the existing file must be deleted Start Diagnostic Trace 120 sec Save Diagnostic Trace Delete Diagnostic Trace 6 Upgrade The user can upgrade the system using the Upgrade window as shown in Figure 6 24 To Upgrade the System 1 Select System Configuration gt Upgrade The Upgrade window opens ORION MCU SYSTEM CONFIGURATION MAINTENANCE System Configuration Upgrade USER MANAGEMENT NETWORK Network Upgrade SIP URL Version H323 Download DATE amp TIME
28. and Layout options section 8 Participants screen provides the default display of the main screen 55 Orion User Manual e The list of the conference participants followed by icons Each participant in the list is followed by icons Each icon represents an information about the participant s state or and enables the user to toggle between the states by clicking on it The icons and the state they represent are listed in Figure 8 3 below Participant not Dominant D Dominant participant Call statistics Participant voice enabled Lai Visible participant Remove participant Video only participant status Participant voice muted Voice only participant status Participant video disabled Figure 8 3 Leader Dashboard Icons When the user modifies a participant to a dominant participant the energetic calculations are not relevant for this participant The participant remains dominant until the Dominant participant icon is pressed again or another participant is selected as dominant Figure 8 4 shows a participant s call statistics information appears upon clicking on Call statistics for 212 Tad Video Video Protocol Video Resolution Video Frame Rate Video Rate Used in Mbps Video Packet Loss Video Packet Loss Percentage Video Jitter Audio Audio Protocol Audio Rate Used in Kbps Audio Packet Loss Audio Packet Loss Percentage Audio Jitter Auto Refresh V TX RX TX G7221
29. ar End NAT Traversal When the SIP client is behind a firewall Orion may receive private IP addresses in the received SDP for sending the session s RTP packets as shown below in Figure 9 4 SS IP PBX Orion VX1000 Figure 9 4 SIP Client behind a NAT In this case the packets cannot be sent until the first packets are received from the client The system learns the actual public IP address of these packets and sends the transmitted RTP packets to this address Far end NAT traversal is applied automatically thus no configuration is needed in Orion Note Please note that in order for this topology to work the SIP and H 323 clients located behind the local firewall must support Near End NAT traversal Near End NAT Traversal for SIP Clients requires the SIP clients to send their routable in most cases Public IP address in their contact information and r port parameter 65 Orion User Manual 10 Appendix A Precautions amp Safety 10 1 Rack Precautions Ensure that the leveling jacks on the bottom of the rack are fully extended to the floor with the full weight of the rack resting on them In a single rack installation stabilizers should be attached to the rack In multiple rack installations the racks should be coupled together Always make sure the rack is stable before extracting a component from the rack Extract only one component at a time extracting two or more simultaneously may cause t
30. arseuarceeesteceesdeentteataee 66 10 3 1 Electrical Safety Precautions ccccccccsseccccsseccceesececeeseceseueceeeeeseeeseuecessenecetseges 66 10 3 2 General Safety PRECAUTION Sisaarccossstesseseheewaiase crores tesvessecdosauseeiesnee eiabeseluarmeseneanens 67 Appendix B Rack Mounting scssicsrcctesvesscseegewncovecevevcascanentendolestintensssuedoeaseveteuewewtestesseuteveesns 68 Appendix C Technical Specification cccsccccscscsccscscsccccccscsccccccscscsccccecscsceccccscucecescecces 70 Orion User Manual 1 About This Manual This manual provides detailed guidance on the use of the Orion family of video conferencing solutions VX1000 VX2000 and 1286 It includes a description of the product its functionality features configuration and operation Feedback The SURF Technical Support Center is at your service You may access Warranty Service through our Web Request Form by using the following link www orionmcu com support We are committed to constant and perpetual improvement Your input will greatly help us in our endeavor Orion User Manual 2 Introduction 2 1 Functionality Orion provides SIP and H 323 video and audio conferencing services for SMBs and enterprises The product is a ready to use stand alone network appliance The Orion s web based management system offers easy system configuration conference creation monitoring and conference control in real time 2 2 Main Capabilities
31. ate and enter Username and Password 8 For H 323 sessions to register the access number to gatekeeper select Gatekeeper Register 9 For H 323 sessions select a port from the listed ports using the drop down menu 10 Click Save to save the configuration 6 5 4 2 Modify an Existing Access Number To Edit An Existing Access Number Parameters 1 Inthe Access Numbers window click in the Operations column of the number to be edited The Edit Access Number window opens 37 Orion User Manual Edit Number 500 Number 500 Media Type Multimedia Voice Only Video Resolution 720p 1280x720 Y Bandwidth Allocation High v Video Mode Symmetric Y Ext Registrar Register Authenticate Username Password Gatekeeper Register H323 Port Figure 6 20 Edit Number Window 2 Modify the settings as needed and click Save 6 5 4 3 Delete an Access Number To delete an access number from the list Inthe Access Numbers window click in the Operations column of the number to be deleted Are you sure you want to delete the number 500 6 5 4 4 Sorting and Filtering The access numbers can be sorted in ascending or descending order by clicking on the Number header The user is allowed to filter the access numbers by entering a full or partial number using the toolbar at the top of the screen Number Pressing on Reset resets the filter and the original list re appears on the s
32. ce Dial 100 Connected to conference Number Table 7 2 Dialing Information Registered on PBX Participant is registered on Orion SIP Build in Registrar Dialing Operations and Prompts Option ee Access Dial 500 Prompt Please enter your conference number followed by the key Number Dial 100 Prompt Please enter the conference PIN number followed by the key Dial 1 Connected to conference Alternative option Connecting without prompts Dial 5 00 100 1 Connected to conference Conference Dial 100 Prompt Please enter the conference PIN number followed by the key Number Dial 1 Connected to conference Access Dial 500 Prompt Please enter your conference number followed by the key Number Dial 100 Connected to conference Conference Dial 100 Connected to conference Number Table 7 3 Dialing Information Registered on Orion 52 Orion User Manual Participant is not registered Dialing PIN Operations and Prompts Option Code Access vV Dial 500 0Orion com Prompt Please enter your conference number followed by Number the key Dial 100 Prompt Please enter the conference PIN number followed by the key Dial 1 Connected to conference Alternative option Connecting without prompts Dial 5 00 100 1 Orion com Connected to conference Conference Dial 100 Orion com Prompt Please enter the conference PIN number followed Numbe
33. creen 6 5 5 Date and Time The date time and time zone can be set manually or an NTP server can be used to correct manual settings 38 Orion User Manual To Set the Date and Time 1 Select System Configuration gt Date amp Time The Date amp Time window opens SYSTEM SETTINGS USER MANAGEMENT System Settings Date amp Time NETWORK SETTINGS Date Timezone SIP CONFIGURATION July 31 2013 Asia Jerusalem v H323 SETTINGS Automatically adjust clock for Daylight savings Time ACCESS NUMBERS NTP MEDIA BOARDS 0 centos pool ntp org 1 centos pool ntp org 2 centos pool ntp org 127 127 1 0 UPGRADE Examples of servers you can use are time nist gov 0 pool ntp org 1 pool ntp org 2 pool ntp org DATE amp TIME MAINTENANCE x 2013 SURF Communications Solutions Figure 6 21 Date and Time Screen Select the current Date Select the current Time Select the relevant Timezone oe oe To automatically adjust the time for daylight savings time select Automatically adjust clock for daylight savings time 6 To have an NTP server sync the Orion with other devices on the network a Select Use NTP b Select a server from the NTP list c To add a new server enter a new line to the server s list d To delete an existing server remove the line from the list If more than one NTP server appears in the list the first server in the list has the highest priority 7 ClickSave 6 6
34. e a gt RRA V gt ee ezere Tm wir CAT 6 cable Figure 5 1 Cable Connectivity Step 5 Change Orion s IP address Orion is provided with a default IP address 192 168 0 1 that should be modified before using the system To change the IP address Step 4 Apply the static IP address 192 168 0 2 to your Computer Change your computer s network settings and apply the following static IP address 192 168 0 2 1 Ina web browser navigate to the default IP address 192 168 0 1 Upon the appearance of the login screen enter the default user name and password admin admin Note Orion web based GUI supports Internet Explorer 8 or newer Google Chrome 20 or newer Mozilla Firefox 14 or newer and Safari 5 or newer 2 Select System Configuration gt Network Settings as shown in Figure 5 2 below 18 UJRION MCU MAINTENANCE USER MANAGEMENT NETWORK SIP H323 DATE amp TIME UPGRADE SYSTEM CONFIGURATION System Configuration Network Name MAC Address Type Hostname IP Address Subnet Mask Default Gateway Preferred DNS Server Alternate DNS Server UDP Media ports UDP TCP H323 ports Orion User Manual Value 00 D0 09 11 35 3B Static vx 1000 10 10 1 210 255 255 0 0 10 10 1 9 10 10 6 5 10 10 1 2 15000 16999 17000 17499 2014 SURF Communications Solutions Figure 5 2 Network Settings Window 3 Click Edit and then modify the
35. e direct connections to the branch circuit i e the use of power strips etc Rack Mounting Instructions This section provides information about installing the Orion into a rack unit There are a variety of rack units on the market which may mean the assembly procedure will differ slightly You should also refer to the installation instructions that came with the rack unit you are using Orion User Manual Installing the Chassis into a Rack Installing into a Telco Rack The compact design of the Orion enables installation into a Telco rack without the use of rails The installation instructions are similar to the regular rack instructions 1 Confirm that chassis includes the four mounting screws required to mount the chassis into a rack 2 Align the thru holes of the chassis with the thru holes of the rack 3 Insert the mounting screws into the thru holes in the front of the chassis and through the thru holes in the rack Figure 11 1 Installing Orion into a Rack Figure 11 2 Installing Orion into a Telco Rack 69 Orion User Manual 12 Appendix C Technical Specification Dimensions W x D x H Inches 16 8 x 11 8 x 1 7 426 x 300 x 44 mm Chassis 1U Rack mountable Weight Net Weight 7 7 Ibs 3 5 kg Package Characteristics Dimension WxDxH 520 x 430x190 mm Weight 5 5 kg AC Input Power 100 240 VAC auto range 50 60 Hz Power Consumption 100W max Operating Environment Operating Temperature 102 to 352
36. editable Fer ORION MCU va N A gt tif 7 e ea A f SYSTEM CONFIGURATION admin k oi MAINTENANCE System Configuration Network NETWORK Arce a SIP Hostname vx 1000 H323 IP Address 10 10 1 210 DATE amp TIME Subnet Mask 255 255 0 0 UPGRADE Default Gateway 10 10 1 9 Preferred DNS Server 10 10 6 5 Alternate DNS Server 10 10 1 2 UDP Media ports Reserved ports 2600 5555 9999 15000 16999 UDP TCP H323 ports 17000 17499 vO Je Ee 2014 SURF Communications Solutions Figure 6 7 Network Settings Editing Note If the DHCP parameter is selected then only the Hostname parameter can be edited All other network parameters are grayed out Figure 6 8 Network Setting Window Edit the network parameters as needed according to the following table 25 Orion User Manual Hostname String The name of the Orion system in your network It s highly important to configure the Hostname as defined in the DNS of the LAN or the WAN where the Orion is deployed Orion is using the hostname value in SIP calls with emphasis on NAT Traversal scenarios Example orion1 orionmcu com IP Address IP address The Orion system s IP Address Subnet Mask The Orion system s subnet mask Default Gateway IP address The IP Address of the default gateway Preferred DNS IP address The IP Address of the preferred DNS Server Server Alternate DNS IP address The IP Address of the alternate DNS Server Server U
37. ent Sharing 6 5 4 Configuring Access Numbers An access number is a number which a participant dials to connect with the Orion An IVVR directs the user to enter the conference number and the PIN code However access numbers are not mandatory since a participant can also join a conference by dialing directly the conference number A single Orion supports multiple access numbers The access numbers are provisioned via the Orion GUI as shown in this section If the number dialed by a participant does not match any of the provisioned access numbers or conference numbers the call is declined To Configure Access Numbers 1 Select Conferences gt Access Numbers The Access Numbers window opens 35 Orion User Manual ORION MCU CONFERENCES SUMMARY Conferences Access Numbers CONFERENCE ROOMS Number Reset Create anew Number ACCESS NUMBERS Number Register Authenticate Status Quality Gatekeeper Register Operations 12345 No No SIP NOT Registered Multimedia CIF 352x288 No H323 NOT Registered x 500 No No SIP NOT Registered Multimedia 720p 1280x720 No H323 NOT Registered 2 j x 9999 No No SIP NOT Registered Multimedia VGA 640x480 No H323 NOT Registered 2 x G RF 2014 SURF Communications Solutions Figure 6 18 Access Numbers Provisioning Please note that the users can view and manage only the access numbers which belong to their own group see section 6 4 1 for Multi Tier Partitio
38. ext box You can enter one of the following For registered participant Enter the name number appears in the registration to SIP registrar For non registered participant Enter the full path including the SIP server IP address name number SIP server IP Address Call Participants Charlie 10 10 10 180 Protocol SIP Phonebook Click T to add more participants and then click Call Click to cancel the invitation 2 2 Use the phone book Point on the Phonebook text box with the cursor and click on it The Phonebook window pops up Filter Enter keywords Check all xUncheckall 1222 157 164 208 149 M444 215 83 18 55 Milana 99 139 44 95 Maria 130 102 111 251 Phonebook 59 Orion User Manual Check the participants you want to invite and click Call You can check uncheck the entire list or filter the list by using the toolbar at the top of the window To return back to the original list press Refresh 60 Orion User Manual 9 Firewall and NAT 9 1 Overview Orion VX1000 provides voice and video conferencing services for SMBs and enterprises and is naturally located either in a demilitarized zone DMZ with a public or private IP address orina LAN behind the organization s Firewall NAT Network Address Translation with a private IP address The Orion may also reside in a public IP Firewalls that are not SIP and H 323 aware may cause complexity in pr
39. f the user to be edited The Edit User window opens Edit Admin admin Username admin Password Figure 6 5 Edit User Window 2 Modify the information as needed and click Save x 6 4 6 Deleting a User To Delete a User from the System 1 In the System Configuration User Management window click Delete in the Operations column of the user to be removed 2 Amessage appears requesting confirmation to delete the user Are you sure you wantto delete the user susan 3 Click OK The user is deleted from the system users list 6 5 System Parameter Settings Before creating a conference the system parameters must be provisioned 6 5 1 Configuring Network Settings Network settings are configured in the Network window as shown in Figure 6 6 below 24 Orion User Manual SYSTEM CONFIGURATION MAINTENANCE System Configuration Network USER MANAGEMENT Name value NETWORK MAC Address 00 D0 C9 11 35 3B SIP Type Static H323 Hostname vx1000 DATE amp TIME IP Address 10 10 1 210 UPGRADE Subnet Mask 255 255 0 0 Default Gateway 10 10 1 9 Preferred DNS Server 10 10 6 5 Alternate DNS Server 10 10 1 2 UDP Media ports 15000 16999 UDP TCP H323 ports 17000 17499 2014 SURF Communications Solutions Figure 6 6 Network Settings Window To Configure Network Settings 1 2 Select System Configuration gt Network Click Edit Network parameters become
40. g with powered on electrical equipment This is to avoid making a complete circuit which will cause electrical shock Use extreme caution when 66 Orion User Manual using metal tools which can easily damage any electrical components or circuit boards they come into contact with Do not use mats designed to decrease static electrical discharge as protection from electrical shock Instead use rubber mats that have been specifically designed as electrical insulators The power supply power cords must include a grounding plug and must be plugged into grounded electrical outlets 10 3 2 General Safety Precautions Follow these rules to ensure general safety Keep the area around the system clean and free of clutter The system weighs approximately 10 Ibs 4 5 kg Place the chassis top cover and any system components that have been removed away from the system or on a table so that they won t accidentally be stepped on After accessing the inside of the system close the system back up and secure it to the rack unit with the retention screws after ensuring that all connections have been made 67 Orion User Manual 11 Appendix B Rack Mounting The box your chassis was shipped in should include four mounting screws which you will need if you intend to install the system into a rack Choosing a Setup Location Leave enough clearance in front of the rack to enable you to open the front door completely 2
41. he rack to become unstable 10 2 Server Precautions Review the electrical and general safety precautions Determine the placement of each component in the rack before you install the rails Install the heaviest server components at the bottom of the rack first and then work up Use a regulating uninterruptible power supply UPS to protect the Orion from power surges voltage spikes and to keep your system operating in case of a power failure To maintain proper cooling always keep the rack s front door and all panels and components on the components closed when not servicing 10 3 System Safety 10 3 1 Electrical Safety Precautions Basic electrical safety precautions should be followed to protect you from harm and the Orion from damage Be aware of the locations of the power on off switch on the chassis as well as the room s emergency power off switch disconnection switch or electrical outlet If an electrical accident occurs you can then quickly remove power from the system Do not work alone when working with high voltage components Power should always be disconnected from the system when removing or installing main system components When disconnecting power you should first shut down the system and then unplug the power cords When working around exposed electrical circuits another person who is familiar with the power off controls should be nearby to switch off the power if necessary Use only one hand when workin
42. i Sercan eleva uiaeaves 24 6 5 1 Config ring Network Settings sasssacnsnsrnccscatsnnsasepsneoscadaseintute a ai 24 Orion User Manual 6 5 2 SIP COMPS ULAUION vcsagessavoceshaevecsesnrtcsasicorsapusesaceutievanactnosasnahsosseesssraitebdoxsateemueneeet 27 CSa P 2 SUES a a E E A 33 6 5 4 Configuring Access NuUMberS cccccsssccccessececeesececceecceeeesececeuecesseeceeseuseeetsunesss 35 eo Deano TI oeeeneeseee tite eee A eentrnca tee enn ener enna eee eee eee 38 De NNE g lt a e eer E nner cen rer nr ere ne ee er ee ee eee 39 CoL ING So SCE CNS canccteceaniticceascemnaestsnconticatuenan ties benoceaonnen hon ches E E bear bhe teres 41 66 Stall Diagnostic Wace ecenin 41 OFJ 01221 2 0 e een E eee eee ee ee ee eee 42 7 CONTOPENCES oraraa E E E E E E E E E 45 P AN y e E E E E E 45 PZ COn ONE SSCS ee a T 46 7 2 1 Opening the Conference Settings WINKOW cccccccsssecccessececeeececeeeeceeseeseeeees 46 D252 SOUNE and WP NAS ersa 47 7 amp 3 Creating a COMPELENCE cresirienirneisererii senii eieiei E EE Sai 47 7 2 4 Other Conference Actions srren ENS 48 Fo Conierencine Parameter S arecacecssascevansostenccaotadccnseseneccoisenceeasanacaeetsnedadetenecsaateesensstaustanoseisvs 49 TA DNE OPHION ara E EE T 52 8 Leader DashDOa Gciscsieendecccnecapececsetnasessveaneieconanness aacnecesseass R a Ea E raip 54 od Lendero Capabilities ape E E E ES 54 o2 CS LOC E E eeoswuamacuenciceanths 54 wo MAN EO a E E E ee eee ee 55 SA
43. ing and signaling interoperability Voice only clients can also participate in a video conference making it a mixed Voice Video conference eS a ee Orion User Manual 3 2 Topology 2 Orion via H 323 PBX Gatekeeper As shown below in Figure 3 2 the participants connectivity with Orion is provided via the PBX Gatekeeper that provides H 323 registration services to the users In order to enhance existing services for multimedia conferencing the PBX Gatekeeper interacts with Orion using H 323 Orion VX1000 a PBX Gatekeeper Figure 3 2 Topology 2 Orion VX1000 via H 323 PBX Gatekeeper The H 323 endpoints at the enterprise register with the PBX Gatekeeper The PBX Gatekeeper supports H 323 Signaling The Orion registers as an extension or is configured as a trunk in the PBX Gatekeeper Orion provides Mixing Bridging Switching and signaling interoperability Voice only clients can also participate in a video conference making it a mixed Voice Video conference A ee 10 Orion User Manual 3 3 Topology 3 Orion via PBX and Direct Connectivity As shown below in Figure 3 3 the participants join the conference either through Orion or the PBX Orion VX1000 Figure 3 3 Topology 3 Orion VX1000 via PBX and Direct Connectivity SIP endpoints are registered with the Orion internal SIP registrar or the PBX The PBX supports SIP Signaling The Orion registers as an extension or is configured as a trunk i
44. l H323 Settings SIP H323 Default H323 Listening Port 1730 Reserved ports 2600 5555 9999 Segue cus Number of Additional H323 Ports UPGRADE External H323 Settings Enable H323 Gatekeeper Registration LJ H323 Gatekeeper IP 10 10 1 184 H323 Gatekeeper Port 1729 fom lanl x IS J RF 2014 SURF Communications Solutions Figure 6 16 Editing H 323 Parameters 33 Orion User Manual 3 Edit the H 323 parameters The H 323 parameters are described in the following table Enable H 323 Check box If this box is checked H 323 is enabled in the system Yes No Local H 323 Settings Default H 323 Number If H 323 is enabled then this parameter is mandatory Listening Port The default H 323 port 1720 Number of Drop If the user intends to establish direct H 323 sessions to different Additional H 323 down access numbers or conferences he needs to set this parameter Ports mMenu For each H 323 conference a dedicated port is needed The total number of H 323 ports should be compatible with the number of potential H 323 conferences in the system Maximum number of ports is 20 External H 323 Settings Enable H 323 Check box If this box is checked registration to the gatekeeper is enabled in Gatekeeper Yes No the system Registration H 323 IP address The IP address of the gatekeeper Gatekeeper IP H 323 Number The port number of the gatekeeper Gatekeeper Port Table 6 6 H 323 Parameters 4 Torevert to the p
45. lect System Configuration gt Maintenance The Maintenance window opens admin P About ORION MCU SYSTEM CONFIGURATION Welcome MAINTENANCE System Configuration Maintenance USER MANAGEMENT NETWORK SIP H323 DATE amp TIME UPGRADE x Figure 6 23 System Status NFS Settings Application Restart Hardware Reset MCU Shutdown Start Diagnostic Trace 120 sec Maintenance Window 40 2014 SURF Communications Solutions Orion User Manual 2 Click a button to perform the action specified 6 6 1 NFS Settings To Set the NFS Parameters lf 2 es SS Select System Configuration gt Maintenance The Maintenance window opens Click on NFS Settings The following window opens NFS Settings NFS IP Domain 192 162 1 1 NES Path tmp status meetings NFS Status Table 6 7 NFS Settings Enter the NFS IP Domain Enter the NFS Path which locates the recorded conference NFS Status is a read only parameter and can have the values Online and Offline Click Save to save the settings Click Clear to clear the settings If the user clicks on Clear the following dialogue box appears for a confirmation request Are you sure you want to clear the NFS Settings 6 6 2 Start Diagnostic Trace To Provide Diagnostic Trace to Surf Support Stuff 1 2 Select System Configuration gt Maintenance The Maintenance window opens Enter the interv
46. mpletion 63 Orion User Manual 9 4 2 Orion Setting for Near End NAT Traversal In order to allow near end NAT Traversal in Orion follow the below steps 1 Select System Configuration gt SIP Configuration The below screen opens vA E s d os Q RION MCU s A f f eS a df a NFERENC SYSTEM CONFIGURATION e admin F About MAINTENANCE System Configuration SIP USER MANAGEMENT SIP Interface External SIP server for registration Registrar NETWORK Listening SIP Port 5060 Use External Registrar No sp Built in SIP server for registration Registrar H323 Enable Built in Registrar Yes DATE amp TIME REGISTER Authentication Required No UPGRADE INVITE Authentication Required No Outbound Proxy Show SIP Registrations SIP Users NAT Traversal MCU is behind NAT No 2 J ORF 2014 SURF Communications Solutions Figure 9 3 SIP Public IP Configuration 2 Click Edit SIP settings become editable 3 Set the Enable Build in Registrar check box 4 Enter a value for Listening SIP Port 5 Enable the MCU is behind NAT check box 6 Enter a value for MCU Public IP Domain Name MCU Public IP Domain Name 192 167 2 5 or MCU Public IP Domain Name WWW Oronmcu cam 7 Press Save to save the configuration 8 The system restarts If Domain Name has been entered the address is resolved 9 Near end NAT traversal is applied 64 Orion User Manual 9 4 3 F
47. n the PBX SIP endpoints can call through the PBX Orion registrar or directly to the Orion Orion provides Mixing Bridging Switching and signaling interoperability SIP endpoints can also connect directly using direct dialing without registration Voice only clients can also participate in a video conference making it a mixed Voice Video conference PRUA ee a 11 Orion User Manual 3 4 Topology 4 Direct Interaction with Orion As shown below in Figure 3 4 the participants interact directly with the Orion via SIP to connect to a conference room The participants PIN numbers and access codes are pre provisioned through Orion s web based management system Orion VX1000 Figure 3 4 Topology 4 Direct Interaction with Orion VX1000 Endpoints may be registered with the Orion SIP registrar SIP endpoints can call through the Orion registrar or directly to the Orion without registration Orion provides Mixing Bridging Switching and signaling interoperability Voice only endpoints can also participate in a video conference making it a mixed Voice Video conference oe ae 12 Orion User Manual 3 5 Topology 5 Connectivity with External Networks As shown below in Figure 3 5 the connectivity between conference participants in an enterprise network and participants on public networks is provided through Orion Figure 3 5 Topology 5 Connectivity with External Networks All SIP Endpoints register with the PBX
48. nabled to create manage conferences users and access numbers associated with their own group user Users are enabled to create provision manage conferences and create access numbers all associated only to their unique managed group A user in a group cannot view or access any information from another group 6 4 3 Sorting and Filtering The columns User Role and Manager can be sorted in ascending or descending order by clicking on a column header The user is allowed to filter the users database using the toolbar at the top of the screen and according to the parameters listed below Manager Any User A full user name or a partial string from it Role The role using the role drop down menu Manager The manager using the manager drop down menu Pressing on Reset resets the filter and the original list re appears on the screen 6 4 4 Creating a New User To Create a New User 1 Inthe System Configuration gt User Management window click on Create a new User button The Create a new User window opens Create a new User Username Password Role Figure 6 4 Create a New User Window 2 Enter a Username and a Password 3 Select a Role for the user 4 Click to add the new user to the system 23 Orion User Manual 6 4 5 Modifying User Information To Modify User Information 1 Inthe System Configuration gt User Management window click Edit f inthe Operations column o
49. nding or descending order by clicking on any of the column headers To Filter the Displayed List The user is enabled to filter the displayed list using the toolbar at the top of the table Username refresh The full Username or a partial string from it provides the filtering criteria Pressing on Refresh resets the filter and the original list re appears on the screen To Delete a SIP User To delete a user click on A dialog box pop up for user s confirmation Are you sure you want to delete the user Mathew To Modify a SIP User To modify a user s password 1 Clickon the following window opens 31 Orion User Manual Modify SIP User Anna Password z 2 Enter the new password 3 Click onthe Save button To Add a New SIP User 1 Clickon T button the following window appears Figure 6 13 Adding SIP User 2 Enter the Username and the Password of the SIP User 3 Click on to confirm the action A new user has been added to the system 6 5 2 2 Show SIP Registrations You can view the Orion s registered SIP users To View the Registered Users Click the Show SIP Registrations button The following window is displayed refresh Expires in mara 10 10 2 29 5060 alex 10 10 2 223 5060 alex 10 10 2 84 50600 annam i0 10 2 223 5060 annam i0 10 9 22 5062 avidmara orionmecu com 5060 avidd 125 92 112 28740 Figure 6 14 Show SIP Registrations Window The columns on this screen
50. ning 6 5 4 1 Create a New Access Number To create a new access number 1 Click Create for a new Number The Create a new Number window opens Create a new Number x j Number f Media Type Multimedia Voice Only Video Resolution VGA 640x480 Y Bandwidth Allocation High v Video Mode Asymmetric v Ext Registrar Register Authenticate Username Password Gatekeeper Register H323 Port None Figure 6 19 Create a New Number Window 2 Inthe Number field type the new access number Note Access number must not be equal to SIP user number or conference number defined in the system and vice versa 3 Inthe Media Type field select one of the following 36 Orion User Manual Multimedia Voice Only 4 When Multimedia has been selected in the Video Resolution field select one of the following 720p 1280x720 VGA 640x480 CIF 352X288 5 Select the Bandwidth Allocation e High e Medium e Low 6 Select Video Mode e Symmetric e Asymmetric Asymmetric The transmitted and the received video resolutions are not identical Symmetric The transmitted and the received video resolutions are identical For 720p and VGA resolutions both modes can be selected default Asymmetric For CIF resolution only Symmetric mode is available 7 To register the access number to the registrar select Ext Registrar Register e To authenticate the registration select Authentic
51. nual 4 2 3 I O Ports The front panel has 2x USB2 ports as shown in Figure 4 2 Figure 4 2 Front Panel Ports Figure 4 3 shows a representation of the Orion I O ports as they apper on the rear of the chassis papse s A RAA i worth oneestosecoseces Power supply VGA display LANI LAN2 USB Mouse DSPLAN port port port Figure 4 3 Rear Panel Ports 17 Orion User Manual 5 Getting Started Step 1 Follow the precautionary and safety instructions Follow the precautionary and system safety instructions that appear in Appendix A of this User Manual To install the system choose a clean dust free area that is well ventilated Avoid areas where heat electrical noise and electromagnetic fields are generated If you intend to install the system in a rack choose a location near a grounded power outlet and follow the instructions in Appendix B of this User Manual Step 2 Unpack your Orion system Step 3 Connect the cables Connect the cables to your Orion system 1 Connect the short CAT 6 cable that is provided with the system in a loop as shown in Figure 5 1 below 2 Connect the Orion LAN port to the Ethernet port of your computer using a CAT 6 cable 3 Connect the power cable first to the Orion and then to the power outlet Press the power on button located on the front panel of the Orion to start the system Server and application load time is approximately 5 minutes W m TAn ove p e e
52. o change the default admin password before starting to use the system ORION MCU Note The user can choose a language from the system s pre defined list of languages by using the drop down menu on the top left side of the screen D 20 Orion User Manual 6 3 Main Menu The Main Menu window appears when the user has logged in This window is divided into two main categories a Conferences b System Configuration Prior to conference creation system settings must be configured CONFERENCES STEMCONFIOURATE sarin abou summary Conferences Summary CONFERENCE ROOMS There are no conferences currently in session ACCESS NUMBERS op RF 2014 SURF Communications Solutions Figure 6 2 Main Menu Window Note To log out click the logout icon red at the top right of the screen Note To view Orion component versions click About at the top right of the screen 21 Orion User Manual 6 4 User Management The User Management window allows the administrator to create a new user update existing user information or remove a user from the system as shown in Figure 6 3 below s A Was mee 3 i et f yd E f A ome admin p About ORION MCU SYSTEM CONFIGURATION MAINTENANCE System Configuration User Management USER MANAGEMENT User Role Any Y Manager Any v Reset Create a new User NETWORK User Role Manager Operations SIP admin super admin
53. oviding connectivity with clients located in the external IP network or behind other firewalls This section describes the possible topologies firewall NAT settings and NAT traversal in Orion 9 2 Topologies 9 2 1 Orion ina DMZ When Orion is located in the DMZ it allows you to assign to it a public or private IP address This enables an easy access and direct connectivity with video clients in the public internet as shown below in Figure 9 1 eo NG DMZ Zone Figure 9 1 Orion VX1000 in DMZ Zone 9 2 2 Orion behind a NAT When Orion system is located behind a NAT in a private LAN it is not accessed directly by the other entities in the internet This causes a better security on one hand and on the other hand it 61 Orion User Manual makes the connectivity with outside world more complicated When deploying the Orion in this topology it is required to provide port mapping to the Orion As shown below in Figure 9 2 Figure 9 2 Orion VX1000 Located in LAN 9 3 Firewall NAT Settings In order to use a firewall NAT it is recommended to follow the below settings 9 3 1 Blocking Ports Block the access from the external IP network to the following ports e 22 ssh e 23 telnet e 80 http e 443 https You may let them remain open for internal administrative operations 9 3 2 Enabling SIP and H 323 Sessions To enable SIP and H 323 setup with other entities in the external network the firewall N
54. r by the key Dial 1 Connected to conference Access Dial 010 Orion com Prompt Please enter your conference number followed by Number the key Dial 100 Connected to conference Conference Dial 1OO Orion com Connected to conference Number Table 7 4 Dialing Information Not Registered 53 Orion User Manual 8 Leader Dashboard 8 1 Leader s Capabilities The Leader Dashboard provides the following capabilities to the conference leader 8 2 Invite participants to join the conference Modify the status of the participant from dominant to non dominant and vice versa Make a participant visible invisible Obtain call statistics Mute Unmute participants Lock Unlock the conference View detailed conference parameters Remove participants from the conference Modify the conference layout mode Leader Login The leader logs into the Leader Dashboard through the regular login screen by using the conference number as username and the leader PIN code as password as shown below in Figure 8 1 Username Password Figure 8 1 Leader Login 54 Orion User Manual 8 3 Main Screen Figure 8 2 below shows the Leader Dashboard s main window ORION MCU e adminname Conference Information Number of Participants Conference number 1 5 TE R Resolution High Total incoming bandwidth usage 41 55 Mbps Total 11 Visible 11 PIN Code 123 Total outgoing bandwidth usage 34 34 Mbps
55. revious values click Cancel 5 Click Save to save the new settings If any parameter has been modified then all the active calls will be dropped and the application will be restarted In this case the user s confirmation is required The page at 10 10 1 210 says Application will be restarted and all active calls will be dropped The current network settings will be applied after rebooting the system click OK to approve OK Cancel Content Sharing Orion supports H 239 the content sharing standard for H 323 This capability enables the clients who support this standard to both share their content and present the dominant speaker and the presenter on their selected layout equal or dominant Figure 6 17 shows the content sharing possible scenarios H 323 endpoint that supports H 239 Is enabled to send and receive both content and conferencing participants layout H 323 endpoint that do not support H 239 Is enabled to send and receive conferencing participants layout and receive content as a part of the regular conferencing layout 34 Orion User Manual SIP endpoint Is enabled to send and receive conferencing participants layout and receive content as a part of the regular conferencing layout Orion VX1000 content shared presentation document people conference participant presenter H 323 endpoint SIP endpoint H 323 endpoint supports H 239 Figure 6 17 Cont
56. rted in the system These layouts are modified automatically when a participant enters or leaves the conference e VIP Participants Orion allows VIP participants to join a conference without PIN code authentication e Registration Orion is provisioned for registration as a SIP endpoint in the network An authentication option is provisioned for each registration process SIP clients may register to Orion s built in SIP registrar e Content Sharing Orion supports H 239 the H 323 content sharing standard and SIP based content sharing in conjunction with Orion O desktop client e NAT Traversal Orion provides near end and far end NAT traversal enabling connectivity between entities Orion SIP or H 323 clients which are behind not SIP or H 323 aware NATs and firewalls Orion User Manual 3 Topologies This section describes the network topologies supported by Orion 3 1 Topology 1 Orion via SIP PBX As shown below in Figure 3 1 the participants connectivity with Orion is provided via the PBX that provides SIP registrar services to the users In order to enhance existing services for multimedia conferencing the PBX interacts with Orion using SIP Orion VX1000 Figure 3 1 Topology 1 Orion VX1000 via SIP PBX All SIP endpoints at the enterprise register with the PBX The PBX supports SIP Signaling The Orion registers as an extension or is configured as a trunk in the PBX Orion provides Mixing Bridging Switch
57. rticipant PIN Leader PIN Gatekeeper Register H323 Port None VIP Participants Figure 7 4 New Conference Details 2 Select conference parameters as described in section 7 3 Conferencing Parameters 3 Click Save to save the entered information 7 2 4 Other Conference Actions You can edit conferences delete conferences and open the Leader Dashboard to manage a conference from the Operations column of the Conference Settings window To Edit a Conference Click Edit Then edit conference parameters as described in Conferencing Parameters To Delete a Conference Click Delete Are you sure you want to delete the conference 98 7 48 Orion User Manual To Manage a Conference Click Leader Dashboard 4 to open the Leader Dashboard See section 8 Leader Dashboard 7 3 Conferencing Parameters Conferencing parameters are listed in the below table Framer vive tems Media Type Multimedia The type of conference to be defined Multimedia for video Voice Only conference or Voice only for Voice conference Video 720p 1280x720 The video resolution of the conference appears only if Multimedia has Resolution VGA 640x480 been chosen for the Media Type parameter see above CIF 352X288 Video Mode Asymmetric Asymmetric The transmitted and the received video resolutions are Symmetric not identical Symmetric The transmitted and the received video resolutions are identical The received
58. tions Solutions Figure 7 3 Conference Management The following values can appear under the Media Type column 46 Orion User Manual e Multimedia 720p 1280x720 e Multimedia VGA 640x480 e Multimedia CIF 352X288 e Voice Only 7 2 2 Sorting and Filtering The columns Conference Room and Media Type can be sorted in ascending or descending order by clicking on a column header The user is allowed to filter the users database using the toolbar at the top of the screen and according to the parameters listed below Media Type Any e Name A full conference name or a partial string from it e Room A full or partial room conference number e MediaType The media type using the drop down menu Pressing on Reset resets the filter and the original list re appears on the screen 7 2 3 Creating a Conference To create a new conference 1 Click Create a new Conference The Create a new Conference window opens 47 Orion User Manual Create a new Conference x Conference Media Type Multimedia Voice Only Video Resolution VGA 640x460 Y Video Mode Asymmetric Y Bandwidth Allocation Medium Video Layout Type Equal Layout Dominant Based Max Shown Participants 5 Y Max Number of Participants 5 Y Resource Reservation 25 Meeting Room Number Record Conference Ext Registrar Register Authenticate Username Password Leader Required Yes No PIN Required Pa
59. ument the information contained herein or the omission of any other information Trademarks The name SURF Communication Solutions is a registered trademark of SURF Communication Solutions Ltd Any other trademarks trade names service marks or service names owned or registered by any other company and used herein are the property of their respective owners SURF Communication Solutions Ltd Rabin Building Misgav Industrial Park 20174 Israel Tel 972 0 73 714 0700 Fax 972 0 4 959 4055 Web site htto www orionmcu com Email Support orionmcu com Orion User Manual Table of Contents 1 ADOUCIR VAN sche eso ticete e onions Gactieanjea se etenemmeule sa saneceven inuiieasehpanesseuaceeneiaoesoc 6 2 HVER OCC TION sesser a E A EEE N a A 7 Z TUICTIOM ANNE Y ea E A A E A E S 7 22 MIEC PADE ae ne moe oe mee fo Rr rae 7 3 TQ ONO BUCS casas coke sarees vee sind cone E E E ES 9 31 Topology L 0Oron via SIP PBX ccas 9 3 2 Topology 2 Orion via H 323 PBX Gatekeeper cccccccccccccceseeeeeeeeeeseeeeeeeeeeescesseeeeeeeaeees 10 3 3 Topology 3 Orion via PBX and Direct Connectivity ssesessseeesesrerserrererrrresrrererrrreeene 11 3 4 Topology 4 Direct Interaction with OFION cc cecccccssseccceeseceeeeeceeseuseceesuecesseneceeseges 12 3 5 Topology 5 Connectivity with External Networks ccccccssseccccseeceeeeseceeeeecesseneceseeees 13 3 6 Topology 6 NAT Traversal Capabilities
60. with OF ion cesccccesseccecesseceeeeeceteeneceeeenes 14 3 7 Topology 7 Connectivity with Remote Endpoints cccccesecccesseccecesseceeeeseceeeeneceeeeees 15 4 Physical OV CRI CW oa aseccic cxcane sansa teens sancuensenssuas tease ste suaaasens sacenenssiacte nesses nesusaseens tases snsuiseioursane 16 aL DESPOOT ere ere ee eee eee ree ee re eee 16 42 System Physical ah al gt lt a een neo te ee CD 16 ZN BUTON eran R E 16 DD EEE a E E A E T T 16 rl ies VOPI ooe 17 5 Gere S O a NE EEE EE 18 6 Administration and Configuration sessesessssessssesessessssecsssecssssosssecssssoesssoesosoesesoesssoessesese 20 D OVEN e O E E E E E 20 e ONIN E E ve T O A EE E A E A O E vue vane E E 20 2 Fo NAR MENU ee enn E E eee 21 6 4 User Management s essssesssssssrssosssrrssssrssessssrssosroreseosroresesrrososeoresessrososroreseesesresessresee 22 6 4 1 Multi Tier Partitioning cccccccccccsssccccessececsesececcescceseesececsenecesseneceeseneeetsgnesss 22 64 2 Users 23V 2 a2 8 2c een ce S N 22 643 Soning and PCS NS sess sad ence cae seacsossssneanessaed cen svenecses denecesscoutasaaseeeaencmsncceerdoeecers 23 6 4 4 Creating a New USEF cccccsccssccscceseceseceseceseceseccsecccecsecceetaeetaeetaeesesseeeseseeetes 23 6 4 5 Modifying User Information ccccccseccccssececeesececceneceeceesecessuecesseeceeseeseeeseenesss 24 OO Dermo a U O AE 24 6 5 System Parameter Settih

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