MRI-1000 Remote Meter Reading Interface User Manual
Contents
1. number of the MRI at the Globalstar Gateway gt gt B gt G Satellite modem in the MRI 1000 gt gt C gt Analog modem chip in the MRI 1000 gt gt D gt Modem card in the kV2c A is a 9600bps link B usually runs at about 8000bps This can vary from 2400bps to about 15 000bps depending on signal strength and compression GS 09 1304 V1 0 3 User Guide for MRI 1000 C runs at 2400bps D runs at whatever the meter negotiates with the MRI 1000 We usually recommend 2400bps so you have the fastest transaction times When MeterMate connects to a kV2c meter it reports the speed of link D so it may report 1200bps or 2400bps even though the actual connection speed of Link A the link between the MeterMate PC and the gateway is 9600bps If you were to use HyperTerminal to connect to the MRI s phone number at the gateway you would be able to confirm that the speed of A is 9600bps As soon as the A B C D chain of links is established your MeterMate PC is talking directly to the meter just as if it were connected to a landline phone You never have to worry about the establishment of the chain of links It is suggested that if the MRI 1000 User has several remotely located Meter installations that he run the Globalstar OSAT tool for each remote location and based on the predicted service windows of each select the best time to perform the Meter readout session If the Meter Readout session was not successful try to d2. Contact Information Please direct any questions regarding this manual to the following Joseph C Crowley Ralph Bumpus Joseph Crowley Globalstar com Ralph Bumpus Globalstar com Phone 1 408 933 4433 Phone 1 408 933 4423 FAX 1 408 933 4952 FAX 1 408 933 4952 Safety Information FCC Notice This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at their expense Product Description The MRI 1000 system provides a satellite based path to read a modem equipped power meter such as the GE kV2c The system consists of 1 an Outdoor Unit which is mounted high above obstacles so as to provide an unobstructed view of the sky 2 a Junction Box which connects to the Power Meter GS 09 1304 V1 0 1 User Guide for MRI 1000 Outdoor Unit Junction Box The Junction Box provides a single point to attach the modem line from the Meter as well as 110va
3. Globalstar MRI 1000 Remote Meter Reading Interface User Manual GS 09 1304 Version 1 0 March 30 2009 All data and information contained in or disclosed by this document are confidential and proprietary information of Globalstar Inc and its affiliates and all rights therein are expressly reserved By accepting this material the recipient agrees that the information contained herein will be held in confidence and in trust and will not be used copied or reproduced in whole or in part nor its contents revealed in any manner to others without the express written permission of Globalstar Inc The U S Government regulates export of this technology or software Diversion contrary to U S law is prohibited Copyright O Globalstar Inc 2009 All rights reserved Printed in the United States of America GS 09 1304 V1 0 User Guide for MRI 1000 GS 09 V1 0 User Guide for MRI 1000 Table of Contents Introduction Scope Revision History Contact Information Safety Information FCC Notice Product Description Operational Concept User Instructions Customer Care Warranty GS 09 1304 V1 0 A WUN m j PPPS User Guide for MRI 1000 GS 09 V1 0 User Guide for MRI 1000 Introduction Scope This document describes how to access an MRI 1000 system which has been connected to a modem equipped power meter Revision History Rev No Date Issued Comments 1 0 March 30 2009 Initial release
4. c to power the system A single CAT 5 6 cable carries the modem data and power to the Outdoor Unit which houses the satellite modem An external system such as an MV 90 can retrieve meter information by calling the phone number of the Satellite Modem A telephone modem connection is established between the Power Meter and the external system as if the meter was connected to the PSTN Operational Concept 2a PE Pc ee a KN LFS EDER GS 09 1304 V1 0 2 User Guide for MRI 1000 User Instructions The purpose of the MRI 1000 is to provide the user with the ability to interface to an Electrical Power Meter Measuring device to gather data for billing and other purposes over a Globalstar Satellite thus eliminating the need for a technician to physically perform these functions at the installed Meter location The first step is to ensure the MRI 1000 has been installed in accordance with installation manual GS 08 1274 and the initial system checkout has been completed as described in the installation manual The next step is to establish a User session with the meter via the Globalstar Satellite Constellation for the purpose of retrieving the stored data from the Meter In order to successfully complete a Meter connect and readout session the user should have run the Globalstar OSAT tool for the location of where the Meter is installed and selected a time period which covers the test period This will ensure that the MRI 1000 wi
5. etermine the cause of the failure If the call over the PSTN from a standard phone did not result in the connection being completed Call Globalstar Customer Care to determine the status of the Subscription Customer Care can be reached be calling 1 877 452 5782 Customer Care Warranty Call Customer Care 1 877 452 5782 for all Subscription Related and Warranty Issues The ESN and MDN numbers of the unit of concern along with the Subscriber Account Name will be required The MRI 1000 comes with the following Globalstar Product Warranty LIMITED WARRANTY Globalstar provides a one 1 year Limited Product Warranty that the Meter Reading Interface MRI Terminal the Terminal shall be free from defects in workmanship and materials under normal use and service Globalstar s obligation under this warranty is limited to repairing and replacing at Globalstar s election any Terminal that within twelve 12 months of initial date of shipment is determined to be defective in material or workmanship upon examination by Globalstar without charge for parts or labor Globalstar reserves the right to use new or refurbished parts and or then current technology for any repairs replacements provided that they maintain form fit function compatibility Customer is to provide Globalstar with notice of the defect including all reasonable available details regarding the nature of the nonconformity or defect and request a Returned Merchandise Authorizatio
6. ll be in view of a satellite during the test period Prior to establishing a Meter readout session it is essential that the MRI 1000 can be dialed into over a PSTN connection via a Globalstar satellite To ensure that this link is functioning dial the 10 digit MDN assigned to the MRI 1000 from any active phone This should not be attempted unless the MRI 1000 at the remote location has view of a Globalstar satellite as determined by the OSAT Tool When you dial the MDN from any phone the calling party should hear the unit ringing followed by an answer in the form of Modem Training Tones Once this has been completed the caller will hear a steady screeching sound indicating that the MRI 1000 has connected to the incoming call Hang up and wait 2 minutes for the MRI and the meter to reset An actual readout session can now be completed with a reasonable assurance of success The user will require a Meter reading application program on a PC or laptop computer such as MeterMate as used by some of the MRI 1000 Customers for reading the GE kV2c meters This software needs to have the capability to initiate an asynchronous data call over the PSTN to the MRI 1000 The following sequences would represent a typical call set up flow between the User Application software the MRI 1000 Globalstar Satellite and the Globalstar Gateway It can be broken down into a series of links A B C D as follows MeterMate PC gt A gt gt 10 digit phone
7. n Any Terminal must be returned to Globalstar no field repairs will be performed This warranty shall not apply to repair or replacement necessitated by accident disaster customer supplied interfacing GS 09 1304 V1 0 4 User Guide for MRI 1000 unauthorized modification or repairs misuse or abuse Except where prohibited by law any Terminal or part replaced under warranty by Globalstar shall become the property of Globalstar The performance of this limited warranty does not extend the warranty period for any Terminal beyond the original limited warranty period ALL OTHER STATUTORY AND IMPLIED WARRANTIES INCLUDING IMPLIED WARRANTY OF MERCHANTIBILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE EXCLUDED except warranty of title For Warranty Issues contact Customer Care GS 09 1304 V1 0
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