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1. Arc www apc com User s Manual English AA C Smart UPS 2200VA 120 230VAC 3000VA 120 208 230VAC 2U Rack Mount Uninterruptible Power Supply 990 1352 12 02 Introduction The APC Uninterruptible Power Supply UPS is designed to prevent blackouts brownouts sags and surges from reaching your equipment The uninterruptible power supply UPS filters small util ity line fluctuations and isolates your equipment from large disturbances by internally disconnecting from the utility line The UPS provides continuous power from its internal battery until the utility line returns to safe levels or the battery is fully discharged 1 INSTALLATION Unpacking Attention Read the safety instruction sheet before installation Inspect the UPS upon receipt Notify the carrier and dealer if there 1s damage The packaging is recyclable save it for reuse or dispose of it properly Check the package contents Attention The UPS comes with battery disconnected and the front bezel packaged separately O UPS O Front bezel Q Rail kit Q UPS literature kit containing Q Smart UPS User Manuals CD PowerChute CD Product documentation safety and warranty information Serial and USB communication cables Rack mounting brackets EPO Connector Hardware 230V Model Only Q Main power cord Q Utility connector plug Ooo ODODO QO Alternate power cord Q Jumper cords UK customers Rail Installation Install the rails following the instru
2. radio interfer ence in which case the user may be required to take corrective actions Entire contents copyright 2003 by American Power Conversion Corporation All rights reserved Repro duction in whole or in part without permission is pro hibited APC Smart UPS and PowerChute are registered trademarks of American Power Conversion Corpora tion All other trademarks are the property of their respective owners
3. site wiring fault LED Q located on the rear panel It will be illuminated if the UPS is plugged into an improperly wired utility power outlet See Troubleshooting Turn on all connected equipment To use the UPS as a master on off switch be sure all connected equipment is on Press the button on the front panel to power the UPS The battery charges to 90 capacity during the first four hours of normal operation Do not expect full battery run capability during this initial charge period For optimal computer system security install PowerChute Smart UPS monitor ing software Rear Panels 120V e IL i B F B EIC a Do p FECE OORE 0 Kabe dom oo B i D B B re O Uo J Ceadan 2000000 OOOOGGESG 9 Liked eo il i OOO0GOO 0OQ OODOGOO9 68000008 o OOOOBOOSO Q gt Su ODQOQOOOOQOOOCOOODO o EIE oo Basic Connectors Serial USB TVSS Port Port Screw C X Use only interface kits approved by APC Use only the supplied cable to connect to the Serial Port A standard serial interface cable is incompatible with the UPS Serial and USB Ports cannot be used simulta neously The UPS features a transient voltage surge suppression TVSS screw for connecting the ground lead on surge suppression de vices such as telephone and network line protectors When connecting grou
4. values are not listed on the UPS The display indicates the voltage is between the displayed value on the list and the next higher value see Troubleshooting On Battery Operation The UPS switches to battery operation automatically 1f the utility power fails While running on bat tery an alarm beeps four times every 30 seconds Press the button to silence this alarm If the utility power does not return the UPS continues to supply power to the connected equipment until the battery is fully discharged If PowerChute is not being used files must be manually saved and the computer must be turned off before the UPS fully discharges the battery The UPS battery life differs based on usage and environment Refer to www apc com for on battery runtimes 3 USER CONFIGURABLE ITEMS NOTE SETTINGS ARE ADJUSTED THROUGH THE SUPPLIED POWERCHUTE SOFTWARE OR OPTIONAL SMART SLOT ACCESSORY CARDS FACTORY USER SELECTABLE FUNCTION ESCRIPTION Automatic Self Every 14 days Every 7 days Set the interval at which the UPS will Test 336 hours 168 hours execute a Self test On Startup Only No Self Test UPS ID UPS_IDEN Up to eight charac Uniquely identify the UPS 1 e server ters alphanumeric name or location for network man agement purposes Date of Last Bat Manufacture Date mm dd yy Reset this date when you replace the tery Replacement battery module Minimum Capacity O percent 0 15 30 45 50 60 Specify th
5. ctions in the rail kit Positioning the UPS Attention The UPS is heavy Select a location sturdy enough to handle the weight Do not operate the UPS in excessive dust or in temperature and humidity outside the specified limits lin 2 5cm 0 40 C 0 95 eec v v v x x Xx PLACEMENT Mounting the UPS in a Rack Note Illustrations in this document might differ slightly from your hardware Q install brackets as shown or at a 5 in 12 7 O Remove the battery module to lighten the cm setback UPS during installation Note The module is heavy e Install the UPS at or near the bottom of the O Reinstall the module rack Make sure that the rack will not tip 2 C O 0G D OO i Connecting Equipment and Power to the UPS Startup l Connect equipment to the UPS Note A laser printer draws signifi cantly more power than other types of equipment and may overload the UPS Add accessories to the Smart Slot Plug the UPS into a two pole three wire erounded receptacle only Avoid using extension cords 120V 205V models The power cord is attached to the UPS The 20V model input plug is a NEMA L5 30R the 208V model a NEMA L6 30R 230V model The power cord is supplied in the UPS literature kit Connect ground leads to the TVSS screw optional To make the connection loosen the screw and connect the surge suppression de vice s ground lead Tighten the screw to secure the lead 120V model Check the
6. e percentage to which batter Before Return from 75 90 percent ies will be charged following a low Shutdown battery shutdown before powering connected equipment Voltage Sensitivity XE XE Adjust by pressing the voltage The UPS detects High Brightly illu sensitivity button e rear panel Use minated high sensi tivity a pointed object such as a pen to do and reacts to line voltage distortions by transferring to battery operation to protect connected equipment Note In situations of poor power qual th Dimly illumi ity the UPS may frequently transfer to nated medium sen battery operation If the connected sitivity equipment can operate normally under such conditions reduce the sensitivity e No illumina setting to conserve battery capacity tion low sensitivity and service life Alarm Delay Con Enable Enable Mute Dis Mute ongoing alarms or disable all trol able alarms permanently Shutdown Delay 90 seconds 0 90 180 270 360 Set the interval between the time when 450 540 630 sec the UPS receives a shutdown com onds mand and the actual shutdown NOTE SETTINGS ARE ADJUSTED THROUGH THE SUPPLIED POWERCHUTE SOFTWARE OR OPTIONAL SMART SLOT ACCESSORY CARDS FACTORY USER SELECTABLE FUNCTION DESCRIPTION Low Battery Warn ing Synchronized Turn on Delay High Transfer Point Low Transfer Point 2 minutes PowerChute soft ware provides automatic unat tended shu
7. ee Trou bleshooting Replace Battery The battery is disconnected or must be replaced see Troubleshooting Battery Disconnected FEATURE FUNCTION Press this button to turn on the UPS Read on for additional capabilities Power Off Press this button to turn off the UPS FEATURE FUNCTION Self Test Automatic The UPS performs a self test automatically when turned on and every two weeks thereafter by default During the self test the UPS briefly operates the connected equipment on battery Manual Press and hold the button for a few seconds to initiate the self test Cold Start Supply immediate battery power to the UPS and connected equipment see Troubleshooting Press the button for one second and release The UPS will beep briefly and go quiet Press and hold the button again but for ap proximately three seconds The unit will emit a sustained beep Release the button during this beep Diagnostic Utility The UPS has a diagnostic feature that displays the utility voltage Voltage The UPS starts a self test as part of this procedure The self test does not 120V 208V affect the voltage display 0133 0246 AT Du Press and hold the button to view the utility voltage bar graph display O 105 0190 After a few seconds this five LED battery charge display on the right of 098 0171 the front panel will show the utility input voltage Battery Battery Charge Charge Refer to the figure at left for the voltage reading
8. lug the battery connector For shipping instructions and to obtain appropriate packing materials refer to WWW apc com support contact Service If the UPS requires service do not return it to the dealer Follow these steps 1 Review the problems discussed in Troubleshoot ing to eliminate common problems 2 Ifthe problem persists contact APC Customer Service through the APC web site Www apc com support Note the model number of the UPS the serial number and the date purchased If you call APC Customer Service a technician will ask you to describe the problem and attempt to solve it over the phone If this is not possible the technician will issue a Returned Material Authorization Number RMA m Ifthe UPS is under warranty repairs are free 3 Pack the UPS in its original packaging If this 1s not available refer to www apc com support for information about obtaining a new set m Pack the UPS properly to avoid damage in transit Never use Styrofoam beads for packaging Damage sustained in transit is not covered under warranty mg Always DISCONNECT THE BATTERY before shipping in compliance with U S Department of Transportation DOT regu lations The battery may remain in the UPS it does not have to be removed Mark the RMA on the outside of the package 5 Return the UPS by insured prepaid carrier to the address given to you by Customer Service Contact Information U S Customers Refer to ww
9. nding cable discon nect the UPS from utility power Emergency Power Off The Emergency Power Off EPO feature may be set up by the user This will allow connected loads to immediately be de energized from a remote location without switching to battery operation 1 Use the EPO connector supplied with the UPS 2 Use anormally open contact to con nect the 24 terminal to the IN ter minal see graphic 3 Wire the four pin connector to the EPO system EPO Port EPO Connector located on rear panel Attention The EPO interface is a Safety Extra Low Voltage SELV circuit Con nect it only to other SELV circuits The EPO interface monitors circuits that have no determined voltage potential Such clo sure circuits may be provided by a switch or relay properly isolated from the utility To avoid damage to the UPS do not con nect the EPO interface to any circuit other than a closure type circuit 2 OPERATION Front Display Panel 084 096 067 072 050 048 0 i 5 Ta 2 e Load t j Battery p e ripa 1 L_ INDICATOR DESCRIPTION Online The UPS is supplying utility power to the connected equipment see Trouble Liy shooting AVR Trim The UPS is compensating for a high utility voltage AVR Boost The UPS is compensating for a low utility voltage The UPS is supplying battery power to the connected equipment The connected loads are drawing more than the UPS power rating s
10. oltage is usually low and the connected equipment is specified to operate with input voltages this low Output Voltage 230VAC 220 230 240VAC Select the output voltage 230V Model Only 4 STORAGE MAINTENANCE TRANSPORTING AND SERVICE Storage Store the UPS covered in a cool dry location with the batteries fully charged At 15 to 30 C 5 to 86 F charge the UPS bat tery every six months At 30 to 45 C 86 to 113 F charge the UPS battery every three months Replacing the Battery Module The UPS battery life differs based on usage and environment Consider replacing the battery every three years This UPS has an easy to replace hot swappable battery module Replacement is a safe procedure isolated from electrical hazards You may leave the UPS and con nected equipment on during the replacement procedure See your dealer or contact APC at www apc com for information on replacement battery modules Note Upon battery disconnection equipment is not protected from power outages Refer to Mounting the UPS in a Rack for instructions on battery removal and replacement amp Qy Be sure to deliver the spent battery to a recycling facility or ship it to APC in the replacement battery packing mate rial Transporting 1 Shutdown and disconnect any equipment attached to the UPS 2 Shutdown the UPS and disconnect the UPS from the utility power outlet 3 Remove the front bezel and unp
11. r to protect the UPS from possible damage THE REPLACE BATTERY BATTERY DISCONNECTED LED IS ILLUMINATED This LED flashes and short Check that the battery connectors are fully engaged beep is emitted every two sec onds to indicate the battery is disconnected Weak battery Allow the battery to recharge for 24 hours and perform a self test If the problem persists after recharging replace the battery Failure of a battery self test Allow the battery to recharge for 24 hours and perform another self test to This LED is illuminated and confirm the replace battery condition If the battery passes the self test the the UPS emits short beeps for alarm will stop and the LED will clear one minute The UPS repeats the alarm every five hours If the battery fails again it must be replaced The connected equipment is unaffected THE SITE WIRING FAULT LED ON THE REAR PANEL IS ILLUMINATED 120V MODEL ONLY The UPS is plugged into an Wiring faults detected include missing ground hot neutral polarity reversal improperly wired utility power and overloaded neutral circuit outlet Contact a qualified electrician to correct the building wiring THE INPUT CIRCUIT BREAKER TRIPS The UPS is overloaded Reduce the load on the UPS by unplugging equipment Reset the breaker THE AVR BOOST OR AVR TRIM LEDS ARE ILLUMINATED Your system is experiencing a Have qualified service personnel check your facility for electrical prob period of lo
12. rvice life consider replacing the battery even if the replace battery LED is not yet illuminated ALL LEDS ARE ILLUMINATED AND THE UPS EMITS A CONSTANT BEEPING The UPS is experiencing an Do not attempt to use the UPS Turn off the UPS and have it serviced imme internal fault diately FRONT PANEL LEDS FLASH SEQUENTIALLY The UPS has been shut down None The UPS will restart automatically when utility power returns remotely through software or an optional accessory card ALL LEDS ARE OFF AND THE UPS IS PLUGGED INTO A WALL OUTLET The UPS is shut down or the None The UPS will return to normal operation when the power is restored None The UPS is protecting the connected equipment from occasional util battery is discharged from an and the battery has a sufficient charge extended outage 10 PROBLEM AND OR POSSIBLE SOLUTION CAUSE THE OVERLOAD LED IS ILLUMINATED AND THE UPS EMITS A SUSTAINED ALARM TONE The UPS is overloaded The The alarm remains on until the overload 1s removed Disconnect nonessen connected equipment exceeds tial equipment from the UPS the maximum load as de fined in Specifications at The UPS continues to supply power as long as it is online and the circuit breaker does not trip the UPS will not provide power from batteries in the WWW apc com event of a utility voltage interruption If a continuous overload occurs while the UPS is on battery the unit turns off output in orde
13. start the UPS If the problem continues contact APC at www apc com support DIAGNOSTIC UTILITY VOLTAGE All five LEDs are illuminated There is no LED illumination The line voltage is extremely high and should be checked by an electrician If the UPS is plugged into a properly functioning utility power outlet the line voltage is extremely low ONLINE LED There is no illumination The LED is blinking The UPS is running on battery or it must be turned on The UPS is running an internal self test 12 6 REGULATORY AND WARRANTY INFORMATION Regulatory Agency Approvals and Radio Frequency Warnings 120V 208V models LISTED 4202 LR 63938 EL Se PMWM RMA LAE PEA THE PIS RAR Fi ARARAT AZT Ak XR ER ECL 8 SHH Re This equipment has been tested and found to com ply with the limits for a Class A digital device pur suant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is oper ated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area 1s likely to cause harmful interference in which case the user will be required to correct the interference at his her own expense Shielded signal cables must be used
14. tdown when approxi mately 2 minutes of battery oper ated runtime re mains 0 seconds 120V model 127VAC 208V model 225VAC 230V model 253VAC 120V model 106VAC 208V model 182VAC 230V model 208VAC 9 Brightly illu minated low bat tery warning level of about 2 minutes 03 Dimly illumi nated low battery warning level of about 5 minutes No illumina tion low battery warning level is approximately amp minutes 0 60 120 180 240 300 360 420 sec onds 120V model 127 130 133 136VAC 208V model 225 229 253 237V AC 230V model 253 257 261 265VAC 120V model 97 100 103 106VAC 208V model 170 174 178 182VAC 230V model 196 200 204 208VAC The UPS will beep when 2 minutes of battery runtime remains Change the warning interval setting by pressing the voltage sensitivity button while pressing and holding the button Change the low battery warning inter val setting to the time that the operat ing system or system software requires to safely shut down Specify the time the UPS will wait after the return of utility power before turn on to avoid branch circuit over load Set the high transfer point higher to avoid unnecessary battery usage when the utility voltage is usually high and the connected equipment is specified to operate with input voltages this high Set the low transfer point lower when the utility v
15. w apc com support International Customers Refer to www apc com se lect the appropriate country from the country selection field and select the Support tab at the top of the web page 5 TROUBLESHOOTING Use the chart below to solve minor UPS installation and operation problems Refer to www apc com with complex UPS problems PROBLEM AND OR POSSIBLE SOLUTION CAUSE UPS WILL NOT TURN ON Battery not connected prop Check that the battery connector is fully snapped into position erly button not pushed Press the button once to power the UPS and the connected equipment UPS not connected to utility Check that the power cord is securely connected at both ends power supply Check the utility power supply to the UPS by plugging in a table lamp If the Very low or no utility voltage present light is very dim have the utility voltage checked UPS WILL NOT TURN OFF The UPS is experiencing an Do not attempt to use the UPS Unplug the UPS and have it serviced imme internal fault diately UPS BEEPS OCCASIONALLY Normal operating UPS beeps when running on battery ity power irregularities UPS IS NOT PROVIDING EXPECTED BACKUP TIME The UPS battery is weak due Charge the battery Batteries require recharging after extended outages to a recent outage or is near They can wear faster when put into service often or when operated at ele the end of the service life vated temperatures If the battery 1s near the end of the se
16. w or high voltage lems If the problem continues contact the utility company for further as sistance THERE IS NO UTILITY POWER There is no utility power and Use the Cold Start feature to supply power to the connected equipment from the UPS 1s off the UPS battery Press the button for one second and release The UPS will beep briefly and go quiet Press and hold the button again for about three seconds The unit will emit a sustained beep Release the button during this beep This will supply immediate power to the UPS and the connected equipment 11 PROBLEM AND OR POSSIBLE CAUSE SOLUTION UPS OPERATES ON BATTERY ALTHOUGH NORMAL LINE VOLTAGE EXISTS The UPS input circuit breaker tripped Very high low or distorted line voltage Reduce the load on the UPS by unplugging equipment Reset the breaker Move the UPS to a different outlet on a different circuit inexpensive fuel powered generators may distort the voltage Test the input voltage with the utility voltage display see Operation If acceptable to the connected equipment reduce the UPS sensitivity BATTERY CHARGE AND LOAD LEDS FLASH SIMULTANEOUSLY The UPS has shutdown The internal temperature of the UPS has exceeded the allowable threshold for safe operation Check that the room temperature is within the specified limits for operation Check that the UPS 1s properly installed allowing for adequate ventilation Allow the UPS to cool down Re
17. with this prod uct to ensure compliance with the Class A FCC lim its Declaration of Conformity 2002 CE Declaration of Conformity We the undersigned declare under our sole responsibility that the equipment specified below conforms to the following standards and directives Standards to Which Conformity Declared EN 50091 1 1 1 2 EN 55022 EN 6100 3 2 3 3 4 2 4 3 4 4 4 5 4 6 4 11 EN 60950 IEC 60950 Application of Council Directives 73 23 EEC 89 336 EEC Type of Equipment Power Supply Model Numbers SUA3000RMI2U SUA2200RMI2U Manufacturer s Name and Address American Power Conversion 132 Fairgrounds Road West Kingston Rhode Island 02892 USA or American Power Conversion A P C b v Ballybritt Business Park Galway Ireland or American Power Conversion 2nd Street PEZA Cavite Economic Zone Rosario Cavite Philippines or American Power Conversion Main Avenuc Peza Rosario Cavite Philippines or APC Suzhou UPS Co Ltd 339 Suhong Zhong Lu Suzhou Industrial Park Suzhou Jiangsu 215021 PR China Importer s Name and Address American Power Conversion A P C b v Ballybritt Business Park Galway Ireland N Billerica MA U S A Richard J Everett Sr Regulatory Compliance Engineer Lethe m 5 Jan 02 Galway Ireland Ray 3 Ballard Managing Director Europe ea gle 5 Jan 02 13 230V models C gs amp This is a Class A product In a domestic envi ronment this product may cause

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