Product Manual
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1. Problem The drive is not recognized The drive is not rec ognized Questions to Ask ls the drive s power on Does an icon for the drive ap pear on the computer Are all of the cables connected securely and correctly Are the USB drivers installed correctly and enabled TECH NOTE Windows Users Microsoft consistently posts up dated drivers and support fixes for their operating systems Go to Microsoft s Web site sup port microsoft com for more information Troubleshooting page 21 Possible Solutions Check to make sure that the USB 2 0 cable is correctly attached and firmly seated in the computer s USB port Disconnect it wait 10 seconds and reconnect it If the drive is still not recognized restart your computer and try again Check for an icon on the Desktop on a Mac or in My Computer on a PC Make sure that all the steps in section 2 Getting Connected have been followed correctly Examine the connection carefully to ensure that the cable is inserted in the correct orientation and in the correct location Mac Users Open Apple System Profiler and click on the Devices and Volumes tab If your device is not listed recheck the cables and try the other troubleshooting solutions listed here TECH NOTE Mac Users Apple is constantly providing updated support for drive mechanisms within OS 10 x To ensure that you have the latest support upgrade to the latest version of OS 10 x To ac2. allow the software to be installed in its default location Click Next to continue 5 Next is the Start Installation screen Click Next 6 The software installation will begin and you will see the instal lation screens 7 Finally you will see the Silverlining 98 has been installed cor rectly screen Click Finish to complete the installation LaCie Skwarim User Manual 2 2 Mac OS 9 x Users Only Silverlining Pro Installation Before connecting the power supply and USB 2 0 cable to your drive you will need to install Silverlining Pro which will help you manage your drive Follow the steps below to install the necessary drivers and software to configure your drive Then move on to the power supply and USB 2 0 cable installation steps I Insert the LaCie Storage Utilities CD ROM in your comput er s internal CD DVD drive Open the CD icon and double click on the Silverlining Soft ware folder Click on the Silverlining Installer icon Fig 02 The Silverlining Utilities screen appears Click on Continue The Silverlining Read Me screen appears Read the follow ing information and click on Continue The License Agreement screen appears Click on Agree The Installation screen appears Choose either Easy Install Custom Install or Uninstall from the pull down menu in the upper left hand side of the Installation screen Once you ve made your choice click on Install
3. left empty TECH NOTE Controller This is a component or an electronic card referred to in this case as a controller card that enables a computer to communicate with or manage certain peripherals An external controller is an expansion card which fills one of the free slots i e PCI or PCMCIA inside your PC and which enables a peripheral i e CD R RW drive Hard Drive scanner or printer to be connected to the computer If your computer is not equipped with a USB 2 0 con troller card you can purchase an external controller through LaCie Contact your LaCie reseller or LaCie Technical Support 6 Contact ing Customer Support for more information 4 2 File System Formats 4 2 1 Windows Users There are basically two file system formats for Windows FAT 32 and NTFS The following information will hopefully make choosing one or the other a little easier FAT 32 FAT is an acronym for File Allocation Table which dates back to the beginnings of DOS programming Originally FAT was only 16 bits but after the second release of Windows 95 it was upgraded to 32 bits hence the name FAT 32 In theory FAT 32 volume sizes can range from less than 1MB all the way to 2TB It is the native file system of Windows 98 and Windows Me and is supported by Windows 2000 and XP When FAT 32 is used with Windows 2000 and XP though volume size is limited to 32GB by LaCie Skwarim Helpful Information User Manual page 18 the Windows p
4. located on your LaCie Storage Utilities CD in PDF format Formatting And Partitioning Using Mac OS 10 x CAUTION Following these steps will erase anything that is on the hard drive Therefore if you have information that you want to pro tect or continue to use backup this information before performing these steps 1 Connect the drive to the computer via the USB 2 0 port Once the drive mounts onto the desktop go to the Menu Bar and open Go From the Go menu click on Applications 2 In the Applications menu open the Utilities folder and then double click Disc Utility from the Utilities folder 3 The Disc Utility window will open Fig 08 In the left side of the window will be a list of the available hard disk drives You should see a volume that represents your internal hard drive and one that reads LaCie 4 Select the LaCie drive and then click on the Partition tab 5 From the Volume Scheme button choose the number of par titions you want to divide the drive into by clicking on the pull down menu starting with Current Mac OS 10 x gives you the option of dividing the drive into at most 8 partitions You can customize the size of the partitions by using the slide bar be tween the partitions in the Volume Scheme area 6 In the Volume Information section create a name for each partition choose the volume format Mac OS Extended Mac OS Standard or UNIX File System and the volume size IMPORTANT NOTE
5. message appears to confirm that the installation was suc cessful Now move onto Step 1 Getting Connected page 7 Sibvertini ng Manul paf Tiberis Fiant pef The Software Folder for Oder Systems Fig 02 LaCie Skwarim Getting Connected User Manual page 8 2 3 Connect the Integrated USB 2 0 Cable to Your Computer Unfold and connect the integrated Hi Speed USB 2 0 cable to your computer Fig 03 After a few seconds your LaCie drive will mount on your computer You also may use the included USB extension cable by connecting the integrated USB 2 0 cable to it and then connecting the extension cable to your computer Proceed to section 2 4 Launching LaCie Setup Assistant TECHNICAL NOTE The LaCie SKWARIM is plug amp play for Win dows 2000 Windows XP and Mac OS X Windows 98SE and Win dows Me users should install the included driver software and Silver lining 98 TECHNICAL NOTE Please refer to section 4 1 Advice For Optimiz ing USB 2 0 Connections for important information on disconnecting USB 2 0 devices and ensuring optimum performance To achieve USB 2 0 speeds your drive must be connected to a USB 2 0 host port If it is connected to a USB 1 1 port your drive will operate at USB 1 1 speeds For more details see 4 1 Advice for Optimizing USB 2 0 Con nections LaCie Skwarim Getting Connected User Manual page 9 2 4 Launching LaCie Setup Assistant Before using your d
6. of the hard drive s storage capacity that is created to con tain files and data For instance you could create three partitions on your drive one partition for your word documents one for your spreadsheets and one for your multi media files File System Formats There are essentially three different file system formats FAT 32 NTFS and Mac OS Extended HFS Use FAT 32 if you will be using your drive between both Windows and Mac OS 9 x or 10 x or sharing the drive between Windows 98 SE Me 2000 or XP Use NTFS if you will be using the drive only under Windows 2000 or Windows XP performance will be generally greater when compared to FAT 32 Use HFS if you will be using the drive on Macs only performance will be generally greater when compared to FAT 32 For more information please refer to section 4 2 File Sys tem Formats LaCie Skwarim Using Your LaCie Skwarim User Manual page 11 3 1 Formatting And Partitioning Your LaCie Drive Once you have set up your LaCie drive you can reformat or parti tion it to suit your needs 3 1 1 Windows Users Windows 98 SE and Me Install and use LaCie Silverlining 98 which is included with your drive Windows 2000 and XP Use the Disk Management Utility which is native to the operating system For instructions on installing and using Silverlining 98 please refer to the Silverlining manual located on your LaCie Storage Utilities CD in PDF form
7. B LaCie Skwarim Helpful Information User Manual page 19 4 2 2 Mac Users IMPORTANT NOTE f you will be sharing the drive between Macs and Windows operating environments you will want to leave the drive formatted in FAT 32 Mac OS 10 x Users You have the option of formatting the drive in one of four formats Mac OS Standard HFS Mac OS Extended HFS MS DOS File System and UNIX File System UFS HFS Mac OS Standard Mac OS Standard refers to the file sys tem used by Mac OS 8 0 and earlier This is no longer a modern file system specification and Mac OS Extended is more efficient Only use this file system if you are creating a volume smaller than 32MB using a Mac with a 680X0 processor or you are creating a file structure that will be need to be used by Macs using Mac OS 8 0 or earlier HFS Mac OS Extended Mac OS Extended refers to the file system used by Mac OS 8 1 and later HFS represents an optimi zation of the older HFS file system by using hard disk space more efficiently Building off of HFS they increased the number of blocks from 65 536 to 4 29 billion With HFS you are no longer limited by block size MS DOS File System This is the Microsoft file system more typi cally known as FAT 32 This is the file system to use if you are going to be using your LaCie drive between Macs and Windows operating systems UNIX File System This is the file system based on UNIX and is preferable for users
8. Cie Utilities and user manual are located on the drive and will appear once the LaCie Setup Assistance has been installed For details refer to section 2 4 Launching LaCie Setup Assistant 1 1 Minimum System Requirements System Requirements for USB 2 0 Windows 98 SE Windows 2000 Windows Me and Windows XP Mac OS 9 2 Apple USB support 1 3 5 and greater and Mac OS X Hardware Requirements for USB 2 0 Computer with USB 2 0 or 1 1 interface G3 processor or Intel Pentium Il 350MHz compatible proces sor or greater Minimum 32MB RAM TECHNICAL NOTE To achieve USB 2 0 speeds your drive must be connected to a USB 2 0 host port If it is connected to a USB 1 1 port your drive will operate at USB 1 1 speeds For more details see 4 1 Advice For Optimizing USB 2 0 Connections No driver needed for Windows 2000 Windows XP Mac OS 9 2 and Mac OS X Unpacking Your LaCie SKWARIM LaCie Skwarim Getting Connected User Manual page 5 2 Getting Connected The SKWARIM is plug amp play for Windows 2000 Windows XP and Mac OS X If you re using one of these operating systems move to ahead to 2 3 Connect the Integrated USB 2 0 Cable to Your Computer Windows 98 SE and Windows Me Users You should install the included driver software and Silverlining 98 Refer to the following installation steps Mac OS 9 x Users You should install the included Silverlining Pro software Refer to the follo
9. LaCie Skwarim Table of Contents User Manual page 1 Table of Contents 1 Unpacking Your LaCie SKWARIM ccccccccccccccccccecccocccccccccocccccoccocoococoseocceoeocees 4 1 1 Minimum System Requirements sss eee s inneoin entad merenda ad 4 2 Getting Connected 5 err pee eoa S EE OSSEO RN EE ERN SYN EV SN Ya PESE EFE EEEa S Naes 5 2 1 Windows 98 SE and Windows Me Users Only Silverlining 98 and USB 2 0 Driver Installation 6 2 2 Mac OS 9 x Users Only Silverlining Pro Installation sss 7 2 3 Connect the Integrated USB 2 0 Cable to Your Computer sssssssssssseene 8 2 4 Launching LaCie Setup Assistants sce eiecti e Rare antara tear eene aud 9 3 Using Your LaCie SKWARIM i ree e n ne tenu tne ante Ea vaa er Pee arae Ya a Er PEN e ree uaa 10 3 1 Formatting And Partitioning Your LaCie Drive eene 11 4 Helpful Information rire rnt re Enna re nee eo eno ro ees ree e EXER RENE ease E EUER SE TEE eg TE HS EYE SES 15 4 1 Advice For Optimizing USB 2 0 Connections ee eene nre ens 15 4D File System FOFmals ierit et rrr Et ertet dae epe etes a neg teo er Mbe AI 17 5 Troubleshooting viscacsssavccasvssccccsscccseanssccscassccsecseseccuaesscsuesassecusasdessedvsdecusasttuaneaveces 20 6 Contacting Customer Support eeceeeeeeee eese ee eee ee enne ennt e nenne ees rn teens eren 24 6 1 LaCie Technical Support Contacts toss etre et o tr y te o dete e ek ER ener ore
10. Please refer to section 4 2 File System For mats for a more detailed discussion on the differences between the two systems IMPORTANT NOTE Apple recommends that unless you have a specific reason to use the UNIX File System UFS you should use the Mac OS Extended format since it provides a more familiar experi ence to Macintosh users Using Your LaCie Skwarim page 13 Name Untitled 2 Formar Mac OS Extended sex 5 58 1o D Locked for eating E install Mac 05 9 Disk Drivers _ Select volume cheme Choose volume mame and a Hie nite type and resize the volumes LaCie Skwarim Using Your LaCie Skwarim User Manual page 14 7 In the Options section click the Install Mac OS 9 Disk Drivers box if you plan on sharing the drive between the Mac OS 9 x and Mac OS 10x 8 Once you have finalized the volume format number of parti tions size and options click OK The following message will appear Warning Saving the new volume will erase all exist ing volumes This can NOT be undone Are you sure you want to do that Click Partition to continue 9 Mac OS 10 x will automatically setup the disk with the parti tions and volume format you selected and your new drive will be available for use LaCie Skwarim Helpful Information User Manual page 15 4 Helpful Information 4 1 Advice For Optimizing USB 2 0 Connections The following technical information relates to your LaCie D
11. SB 1 1 hubs but the pe ripherals will be limited to USB 1 1 performance levels As USB 2 0 is backwards compatible you will be able to connect USB 1 1 devices to USB 2 0 hubs however the USB 1 1 devices will still maintain their normal performance levels i e 12 Mb s In practice users who desire enhanced USB 2 0 throughput will need to connect their USB 2 0 hardware on both ends of a 2 0 hub to achieve the high speed mode On one end a USB 2 0 compli ant host controller resides on the host PC to manage the enumera tion process and power management On the other end USB 2 0 hardware must be connected directly to the root hub or through a USB 2 0 hub Some hubs have no power supply and others are self powered When you choose a hub opt for the self powered variety as they have their own AC adapter The most powerful hubs provide 0 5A of power to each port If you buy a hub make sure that it supports per port switch ing This function prevents the entire chain of peripherals from freezing up if one of them is not working properly or is down IMPORTANT NOTE Avoid using USB connectors found on cer tain peripherals such as keyboards These are passive or pass through connectors that lead to power loss and unstable operation IMPORTANT NOTE Only use USB cobles shorter than 5 meters approximately 15 feet Using longer cables cause the peripher als to malfunction due to excessive reduction in electrical signal s
12. artition utility i e Disk Manager and the individual file size is limited to 4GB NTFS This acronym stands for New Technology Filing System and it is the native file system for Windows NT Windows 2000 and XP NTFS offers several features that are not available with FAT 32 i e file compression encryption permissions and auditing as well as the ability to mirror drives and RAID 5 capabilities The minimum supported volume size for NTFS is 10MB with a maximum of 2TB with no limit to file size Volumes created in NTFS can only be direct ly accessed not through shares by Windows NT Windows 2000 and XP without resorting to help from third party products Guidelines for Choosing FAT 32 Or NTFS Use FAT 32 if You want to access your data on any Operating System FAT 32 is compatible with Windows 98 SE Me 2000 XP NT Mac OS 9 x and Mac OS 10 x You will be dual booting with an Operating System other than Windows NT or Windows 2000 You may need the ability to dual boot down the line Once you have converted a volume from FAT 32 to NTFS there is no going back You can convert from FAT 32 to NTFS but not the other way around Use NTFS if You want to optimize drive performance under Windows 2000 or XP You want to encrypt files assign permissions to files or want to audit files for access You will be formatting partitions larger than 32CB You need to store individual files that are larger than 4C
13. artitions on the same drive Click Next 10 Select Assign drive letter and select the desired letter for the drive Click Next Fig 06 11 Select Format this partition and then select a file system FAT32 is a file system that is compatible with Windows 98 SE Win Fig 06 dows Me Windows 2000 and Windows XP however it has limita tions In Windows 2000 and Windows XP you will not be able to create a partition greater than 32GB NTFS is a newer file system that is compatible only with Windows es z ry NT Windows 2000 and Windows XP It has fewer limitations than Jas 1a Volume 2 a z s FAT 32 and will enable a partition to be created that is larger than 13 02 QD 18 527 GHATS id bj r fe 30GB is palcthy Py iran f s IMPORTANT NOTE Please refer to section 4 2 File System For mats for a more detailed discussion on the differences between the two systems 12 Click Next 13 Click Finish 14 Disk Management will create the partition and begin format ting the drive Once completed close Disk Management and your new drive will be ready to use Fig 07 LaCie Skwarim User Manual 3 1 2 Mac Users Mac OS 9 x Install and use LaCie Silverlining Pro which is included with your drive Mac OS 10 x Use the Apple Disk Utility application which is native to the operating system For instructions on installing and using Silverlining Pro please refer to the Silverlining manual
14. at Formatting And Partitioning Using Windows 2000 And Windows XP The process of formatting and partitioning a drive on a computer running Windows 2000 or Windows XP consists of two steps Fig 04 1 installing a signature on the drive and 2 partitioning for matting the drive These steps will erase anything that is on the disk 1 Connect the drive to the computer via the USB 2 0 port Right click My Computer and click Manage 2 From the Computer Management window select Disk Man agement located below the Storage group 3 If this is the first time the drive is being formatted Windows 2000 will launch the Write Signature Wizard Write Initialize Wizard in Windows XP Click Next 4 Windows will list the new drive s attached If you are format ting a single drive only one drive should be visible Select the checkbox next to the drive and click Next IMPORTANT NOTE Check the quick format box 5 Click Finish to exit the Wizard 6 Now with the disk management window open a new drive will be visible Right click on the available space and select Create Partition Fig 05 7 This will bring up the Create Partition Wizard Click Next 8 Select Primary Partition Click Next LaCie Skwarim Using Your LaCie Skwarim User Manual page 12 9 Here you must specify partition size lt is recommended that you leave the partition set to the maximum available size un less you want multiple p
15. cess the latest updates an upgrades pull down the Apple Menu and click on System Preferences In the section titled System click on Software Update and then click Update Now Your computer will then automatically connect via the Internet to access the latest updates from Apple Is there a conflict with other de vice drivers or extensions ls the file system supported by your Operating System Does your computer s configu ration meet the minimum sys tem requirements for use with this drive Windows 98 SE amp Me Users Co to Start gt Settings gt Control Panel gt System gt Device Manager gt USB Controller gt click on the plus sign next to the controller icon and you should see your device listed Windows 2000 Users Go to Start gt Settings gt Control Panel gt System gt Hard ware tab gt Device Manager button gt USB Controller gt click on the plus sign next to the controller icon and you should see your device listed Windows XP Users Go to Start gt Control Panel gt Performance and Mainte nance gt System gt Hardware tab gt Device Manager button gt USB Controller gt click on the plus sign next to the controller icon and you should see your device listed If you cannot see the device recheck the cables and try the other troubleshooting solutions listed here Consult LaCie Technical Support See section 6 Contacting Customer Support for more details Check the documentation for your O
16. developing UNIX based applications within Mac OS 10 x Unless you have a specific reason to use the UNIX File Sys tem you should instead format your drive using Mac OS Extended HFS because it provides Mac users with a more familiar operat ing experience LaCie Skwarim Troubleshooting User Manual page 20 5 Troubleshooting In the event that your LaCie Mobile Drive is not working correctly please refer to the following checklist to find out where the problem is coming from If you have gone through all of the points on the checklist and your drive is still not working correctly please have a look at the FAQs that are regularly published on our Web site www lacie com One of these FAQs may provide an answer to your specific question You can also visit the drivers pages where the most recent software updates will be available If you need further assistance please contact your LaCie reseller or LaCie Technical Support see 6 Contacting Customer Support Manual Updates LaCie is constantly striving to give you the most up to date com prehensive User s Manuals available on the market It is our goal to provide you with a friendly easy to use format that will help you quickly install and utilize the many functions of your new device If your manual does not reflect the configurations of the product that you purchased please check our Web site for the most current ver sion available LaCie Skwarim User Manual
17. ed unless such repair modification or alteration is expressly authorized in writing by LaCie The drive was subjected to abuse neglect lightning strike electrical fault improper packaging or accident The drive was installed improperly The serial number of the drive is defaced or missing The broken part is a replacement part such as a pickup tray etc The tamper seal on the drive casing is broken LaCie and its suppliers accept no liability for any loss of data during the use of this device or for any of the problems caused as a result LaCie will not under any circumstances be liable for direct special or consequential damages such as but not limited to damage or loss of property or equipment loss of profits or revenues cost of replacement goods or expense or inconvenience caused by service interruptions Any loss corruption or destruction of data while using a LaCie drive is the sole responsibility of the user and under no circumstances will LaCie be held liable for the recovery or restoration of this data Un der no circumstances will any person be entitled to any sum greater than the purchase price paid for the drive To obtain warranty service call LaCie Technical Support You will be asked to provide your LaCie product s serial number and you may be asked to furnish proof of purchase to confirm that the drive is still under warranty All drives returned to LaCie must be securely packaged in the
18. et your computer to sleep mode and when the computer is woken from sleep it does not give the drive enough time to spin up from its sleep mode Disconnect any other USB devices and see if performance improves If so it is normal that the drive runs at USB 1 1 speeds A USB 2 0 device can only run at USB 2 0 speeds when connected to a USB 2 0 port or hub and controlled by the appropriate USB 2 0 drivers Check to see that the USB 2 0 drivers for your Host USB 2 0 port and for your USB 2 0 device have been correctly installed see the 4 1 1 What is USB 2 0 section for a more detailed discussion If in doubt uninstall the driver and then reinstall it See the 4 1 1 What is USB 2 02 section for a more detailed discussion LaCie Skwarim Troubleshooting User Manual page 23 TECHNICAL NOTE Technically you can connect up to 127 de vices to a single USB bus For more than two devices you must make new connections using a peripheral called a hub A hub which you hook up directly to a USB connector on your computer usually has 4 or 7 output connections enabling you to connect the same number of peripherals One of the hub s main functions is to regenerate signals that lose part of their strength as they are transmitted via the USB cable By connecting yet another hub to a connector on the existing hub you can then plug in a new set of peripherals and so on up to a maximum of 127 You can use your USB 2 0 devices with U
19. figure and discolor the casing Instead use a soft dry Cloth to wipe the device CAUTION The drive s warranty may be void as a result of the failure to respect the precautions listed above Forward page 3 This symbol on the product or on its packaging indicates that this product must not be mmm disposed of with you other household waste Instead it is your responsibility to dispose of your waste equipment by handing it over to a designed collection point for the recycling of waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and en sure that it is recycled in a manner that pro tects human health and the environment For more information about where you can drop off your waste equipment for recy cling please contact your local city office your household waste disposal service or the shop where you purchased the product LaCie Skwarim User Manual 1 Unpacking Your LaCie SKWARIM The LaCie SKWARIM lets you take your office files photos songs and video everywhere you go The SKWARIM fits in the palm of your hand and delivers speed and convenience in its compact rug ged design The LaCie SKWARIM offers plug and play performance without the need for an interface cable or a cumbersome power supply 1 LaCie SKWARIM with integrated Hi Speed USB 2 0 cable 2 USB Extension Cable La
20. ing And Partitioning Your LaCie Drive for more information LaCie Skwarim Using Your LaCie Skwarim User Manual page 10 3 Using Your LaCie SKWARIM Once you ve connected your drive and it is recognized by your op erating system i e Windows 98SE Me 2000 XP or Mac OS 9 x or 10 x you are ready to format and partition the drive In order to store information on a hard drive it must have a file system and be divided into sections that will contain the data that you wish to store This process is called formatting In order to utilize a hard disk drive it has to be formatted first For matting a disk consists of the following the operating system erases all of the bookkeeping information on the disk tests the disk to make sure that all of the sectors are reliable marks bad sectors i e those that are scratched and creates internal address tables that it later uses to locate information Once formatted the actual available storage capacity varies depending on operating environment and is generally about 1096 less than the non formatted capacity IMPORTANT NOTE The LaCie SKWARIM is preformatted in FAT 32 so if you want to use another file system you will need to re for mat the drive The following information will help you decide which file system format to use After you ve formatted the drive you have will the opportunity to divide the hard drive into sections called Partitions A partition is a section
21. ir origi nal box and shipped with postage prepaid IMPORTANT INFO Register online for free technical support www lacie com register
22. manufacturer and the appropriate drivers These host bus adapter cards which include one or more USB ports are shipped with special USB 2 0 drivers that enable the computer to control the card These drivers must be installed in order for USB 2 0 devices connected to the port to work at their correct speeds For installation LaCie Skwarim Helpful Information User Manual page 16 instructions please refer to the documentation that comes with the host adapter card LaCie supplies only the appropriate USB 2 0 drivers for its peripher als and does not provide drivers for third party host adapter cards To obtain the right drivers for your host adapter card visit your card manufacturer s Internet site 4 1 4 Disconnecting USB 2 0 Devices USB 2 0 external devices feature plug amp play connection This means that your drive can be connected and disconnected while the computer is running To prevent failures it is important you follow these steps when disconnecting your USB 2 0 device Windows Users Fig 09 Windows Users IMPORTANT NOTE Windows 98 SE Users If you have installed the Windows Storage Supplement Update you will have to unmount the drive before disconnecting it or powering it down If you have not installed the update simply disconnect the drive when it is not active No unmounting is required 1 From the System Tray located in the lower right hand side of your screen click on the Eject icon a small g
23. perating System Check section 1 1 Minimum System Requirements Troubleshooting page 22 LaCie Skwarim User Manual The drive is not rec ognized Error messages un der Mac OS 10 x The drive is work ing slowly The USB 2 0 drive is not running no ticeably faster than a USB 1 1 drive Was the drive originally format ted as a removable disk Did you get an Error 50 mes sage while copying to a FAT 32 volume Did you get an error message telling you that the drive has been disconnected when com ing out of sleep mode Are other USB devices connect ed to the same pori ls the drive connected to a USB 1 1 port on your computer or to a USB 1 1 hub ls the drive connected to a USB 2 0 port on your computer Does your computer or operat ing system support USB 2 0 If the drive is configured as a removable drive under Windows 98SE or Windows Me the removable setting will need to be re checked each time that the drive is taken to a new system To do this go to the Device Manager and click on the Drives Settings tab When copying files or folders from Mac OS 10 x to a FAT 32 volume certain characters cannot be copied These characters include but are not limited to e mNs Check your files and folders to ensure that these types of characters are not being used Simply ignore this message The drive will remount to the desktop LaCie drives conserve power by spinning down when you s
24. reen arrow over a hardware image 2 A message will appear detailing the devices that the Eject icon controls i e Safely remove Click on this prompt Fig 10 Mac Users 3 You will then be given the following message Safe to Re move Hardware or similar It is now safe to disconnect the device Mac Users Fig 10 Mac Users You must unmount the hard drive system before disconnecting it 1 Drag the hard drive icon to the trash 2 The drive can now be disconnected LaCie Skwarim Helpful Information User Manual page 17 4 1 5 Data Transfers Data transfers are the flow of data that accomplishes a task usu ally related to moving data from storage to computer RAM or be tween storage devices During data transfers it s best to wait before launching other applications on the same USB 2 0 port Anomalies may arise with computers that have USB 2 0 controllers that do not conform to OHCI Open Host Controller Interface standards In any other configurations we cannot ensure 100 correct operation Due to this you may encounter hanging problems If this happens proceed as follows 1 Make sure that the USB 2 0 cable is connected tightly and securely to the computer 2 Disconnect the USB 2 0 cable Wait 30 seconds Reconnect CAUTION Do not connect USB 2 0 cables so that they form a ring of devices There is no need for terminators on USB 2 0 devices so the unused USB 2 0 connectors should be
25. rence to radio or televi sion reception which can be determined by turning the equipment off and on the user is encouraged to try and correct the interference by one or more of the follow ing measures Reorient or relocate the receiving an tenna Increase the separation between the equipment and receiver Connect the equipment into an out let on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Canada Compliance Statement This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Manufacturer s Declaration for CE Certification We LaCie solemnly declare that this product conforms to the following Euro pean directives 2004 108 EC EMC and 2006 95 EC Safety LaCie Skwarim User Manual Precautions Only qualified persons are autho rized to carry out maintenance on this device Read this User s Guide carefully and follow the correct procedure when setting up the device Do not open your hard drive or at tempt to disassemble or modify it Never insert any metallic object into the drive to avoid any risk of electrical shock fire short circuiting or dan gerous emissions Your hard drive contains no user serviceable parts If it appears to be malfunctioning have it inspected by a qualified LaCie Technical Support representative Never expose yo
26. rive LaCie Setup Assistant soffware must be launched to format your drive The Setup Assistant will Optimize your drive according to your needs Copy the manual and utilities from your drive onto your com puter It is highly advised to copy the user manual and utilities onto your computer s internal hard drive or other medium To launch LaCie Setup Assistant Windows users double click on the LaCie drive icon in My Com puter and then double click the LaCie Setup Assistant icon Mac users double click on the LaCie Setup Assistant icon ap pear on your desktop and then double click the LaCie Setup As sistant icon The LaCie Setup Assistant will guide you through the process of op timizing your LaCie hard drive for your needs IMPORTANT INFO If you do not launch LaCie Setup Assistant or if you quit LaCie Setup Assistant after the formatting has begun your drive will not be ready to use and will require manual formatting The user manual and utilities will not be available on your drive and will have to be downloaded from the LaCie website www lacie com TECHNICAL NOTE The LaCie Setup Assistant does not prevent you from using your computer s native disk utility program to format or partition your LaCie drive Simply follow the Setup Assistant through completion then use your computer s native disk utility Disk Manage ment for Windows or Disk Utility for Mac to reformat your drive See section 3 1 Formatt
27. rive and gives some practical advice 4 1 1 What is USB 2 0 The new USB 2 0 standard provides higher bandwidth for high speed peripherals such as external hard drives high speed scanners and CD RW drives USB 2 0 delivers transfer rates up to 480Mbits s while conveniently maintaining backward compatibility with USB 1 1 devices USB 2 0 can still be used to connect lower speed USB 1 1 ports and devices like digital cameras scanners modems keyboards mice joysticks and printers In the USB 2 0 system existing USB periph erals do not have to be upgraded and lower speed devices will not require additional performance instead operating as USB 1 1 devices 4 1 2 USB Cables and Connectors Your LaCie drive is shipped with a USB 2 0 certified USB cable to ensure maximum data transfer performance when connected to a USB 2 0 port The cable will also work when connected to a USB 1 1 port but drive performance will be limited to USB 1 1 transfer rates There are also different types of USB connections such as the mini cable and device end Make sure that you have the correct type of connection on computer Consult LaCie Customer Support or your LaCie reseller for more information 4 1 3 USB 2 0 Host Bus Adapters and Performance To utilize the newly enhanced USB 2 0 performances your com puter must be equipped with a USB 2 0 host bus adapter card sold separately such as the LaCie USB 2 0 PCI Card or integrated by your PC
28. s 25 7 Wa rr nly eet ee ee eoo nee EYE ERE E E EXEP E EX EN EUe EN LPS EXE SERE UR E SEHR EXE ERER ER FERE eS Ne 26 LaCie Skwarim User Manual Copyright Copyright 2011 LaCie All rights re served No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying re cording or otherwise without the prior writ ten consent of LaCie Trademarks Apple Mac and Macintosh are registered trademarks of Apple Computer Inc Micro soft Windows 98 Windows 98 SE Win dows 2000 Windows Millennium Edition and Windows XP are registered trademarks of Microsoft Corporation Other trade marks mentioned in this manual are the property of their respective owners Changes The material in this document is for infor mation only and subject to change without notice While reasonable efforts have been made in the preparation of this document to assure its accuracy LaCie assumes no liability resulting from errors or omissions in this document or from the use of the in formation contained herein LaCie reserves the right to make changes or revisions in the product design or the product manual without reservation and without obligation to notify any person of such revisions and changes 110427v1 2 FCC Statement LaCie SKWARIM Tested to comply with FCC standards for home or office use CAUTION Modifications not authori
29. t LaCie Spain Contact us at http www lacie com es contact LaCie Switzerland Contact us at http www lacie com chfr contact Fran ais LaCie lreland Contact us at http www lacie com ie contact LaCie International Contact us at http www lacie com intl contact Contacting Customer Support page 25 LaCie Australia Contact us at http www lacie com au contact LaCie Canada Contact us at http www lacie com caen contact English LaCie Finland Contact us at http www lacie com fi contact LaCie Germany Contact us at hitp www lacie com de contact LaCie Japan Contact us at http www lacie com jp contact LaCie Norway Contact us at http www lacie com no contact LaCie Sweden Contact us at http www lacie com se contact LaCie United Kingdom Contact us at http www lacie com uk contact LaCie USA Contact us at http www lacie com contact LaCie Skwarim Warranty User Manual page 26 7 Warranty LaCie warrants your drive against any defect in material and work manship under normal use for the period designated on your war ranty certificate In the event this product is found to be defective within the warranty period LaCie will at its option repair or replace the defective drive This warranty is void if The drive was operated stored in abnormal use or mainte nance conditions The drive is repaired modified or alter
30. trength LaCie Skwarim Contacting Customer Support User Manual page 24 6 Contacting Customer Support Before You Contact Technical Support 1 Read the manuals and review the Troubleshooting section 2 Try to isolate the problem If possible make the drive the only external device on the CPU and make sure that all of the cables are correctly and firmly attached If you have asked yourself all of the pertinent questions in the trou bleshooting checklist and you still can t get your LaCie drive to work properly contact us via the provided Web link Before contacting us make sure that you are in front of your computer and that you have the following information on hand Your LaCie drive s serial number Operating system Mac OS or Windows and version Computer brand and model Names of CD or DVD drives installed on your computer Amount of memory installed Names of any other devices installed on your computer LaCie Skwarim User Manual 6 1 LaCie Technical Support Contacts LaCie Asia Singapore and Hong Kong Contact us at http www lacie com asia contact LaCie Belgium Contact us at http www lacie com be contact Fran ais LaCie Denmark Contact us at http www lacie com dk contact LaCie France Contact us at http www lacie com fr contact LaCie ltaly Contact us at http www lacie com it contact LaCie Netherlands Contact us at http www lacie com nl contac
31. ur device to rain or use it near water or in damp or wet conditions Never place objects con taining liquids on the drive as they may spill into its openings Doing so increases the risk of electrical shock short circuiting fire or personal in jury General Use Precautions Do not expose the hard drive to tem peratures outside the range of 5i C to 35i C 41i F to 95i F in oper ating mode Doing so may dam age the drive or disfigure its casing Avoid placing your drive near a heat source or exposing it to sunlight even through a window Placing your drive in an environment that is too cold or humid may damage the unit Do not use the hard drive near other electrical appliances such as televi sions radios or speakers Do not place the drive near sources of magnetic interference such as computer displays televisions or speakers Magnetic interference can affect the operation and stability of your hard drive Do not place heavy objects on top of the drive or use excessive force on it Never use excessive force on your drive If you detect a problem con sult the Troubleshooting section in this manual Protect your hard drive from exces sive exposure to dust during use or storage Dust can build up inside the device increasing the risk of damage or malfunction Never use benzene paint thinners detergent or other chemical products to clean the outside of the drive Such products will dis
32. wing installation steps Once you ve gotten the drive connected to your computer move on to section 3 Using Your LaCie SKWARIM for important information on how to format and utilize your drive LaCie Skwarim Getting Connected User Manual page 6 2 1 Windows 98 SE and Windows Me Users Only Silverlining 98 and USB 2 0 Driver Installation To use your new LaCie drive first install the necessary driver software and then Silverlining 98 Follow the steps below to install the neces sary drivers and software to configure your drive Then move on to the USB 2 0 installation steps Step 1 Insert the LaCie Storage Utilities CD ROM in your com puter s internal CD DVD drive and open the disc Fig 01 1 Double click the USB 2 0 Drivers Install folder Ead m Heidi mw rar 2 Double click on the LaCie USB Driver Install exe icon The LaCie USB2 Storage Driver screen will appear Click on Next 3 Installation will finish automatically Step 2 Re open the LaCie Storage Utilities CD ROM 1 Double click the Silverlining 98 folder 2 Double click the Silverlining98_Install EXE icon 3 Silverlining 98 will then initialize the install screen The Wel come screen will appear Click Next 4 The Destination Location screen will appear To alter the location where the software is installed on your system click the Browse button If you do not want to change the location do not click on the Browse button and
33. zed by the manufacturer may void the user s authority to operate this device NOTE This equipment has been tested and found to comply with the limits for LaCie SKWARIM a Class A digital device pursu ant to Part 15 of the FCC Rules These lim its are Tested To Comply designed to provide reasonable protection against harmful interference when the With FCC standards equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency en ergy and if not installed and used in FOR HOME OR OFFICE USE accordance with the instruction manual may cause harmful interference to radio communications Operation of this equip ment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential instal lation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful inter Forward page 2 ference to radio communications Howev er there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interfe
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