960H Recorder
Contents
1. 4 Select a S M A R T WARNING to be activated when the HDD reaches the defined threshold 5 Click SAVE to save your settings Tip Select HDD INFORMATION and press ENTER to view the current HDD and USB drive information 31 User Setup Use the User Setup to Add or Delete users USER SETUP 32 Adding Changing a User 32769AB To add a new user Click MENU on the hover menu and click SETUP Click SYSTEM and then click USER SETUP Click ADD CHANGE Type a USER name Type a PASSWORD and CONFIRM for the new user Select the FUNCTION and SETUP access options for the user Select which cameras will be visible to the user in LIVE and PLAYBACK modes E E USER ADD CHANGE EE BE Hl Ed ESE x s al SHUT DOWN Allow the user to shut down or restart the recorder EXPORT Allow the user to perform an export or backup saved data USE CD DVD USB Allow the user to use the DVD Drive or USB port This is a server side feature only SEARCH Allow the user to use the search functions to locate video and access video from the current day using the REPLAY key on the front panel EXPORT VIEWER Allow the user to include a copy of the Backup Viewer application when a local backup is made This is a server side feature only NETWORK CONNECTION Allow the user to log in using Web Viewer PTZ Allow the user control of any connected PTZ cameras HEALTH CHECK Allow the user to use the Health Check f2. OpenEye 960H Recorder User Manual E Series Max OE EMAX8 OE EMAX16 www openeye net OpenEye OE EMAX 960H E Series Max Embedded Recorders User Manual Manual Edition 32769AB JULY 2014 2014 OpenEye All Rights Reserved No part of this document may be reproduced in any means electronic or mechanical for any purpose except as expressed in the Software License Agreement OPENEYE shall not be liable for technical or editorial errors or omissions contained herein The information in this document is subject to change without notice The information in this publication is provided as is without warranty of any kind The entire risk arising out of the use of this information remains with recipient In no event shall OPENEYE be liable for any direct consequential incidental special punitive or other damages whatsoever including without limitation damages for loss of business profits business interruption or loss of business information even if OPENEYE has been advised of the possibility of such damages and whether in an action or contract or tort including negligence This software and documentation are copyrighted All other rights including ownership of the software are reserved to OPENEYE OPENEYE and OpenEye are registered trademarks of OPENEYE in the United States and elsewhere All other brand and product names are trademarks or registered trademarks of the respective owners OpenEye products
3. Play recorded videos When pressed successively the search jumps forward in time by 30 minute increments Step forward one frame Move down Move the camera view point down Move to the left Move camera s view point to the left Play recorded videos in reverse When pressed successively the search jumps back in time by 30 minute increments Step backwards 27 RECORDER SPECIFICATIONS Model OE EMAX8 OE EMAX16 Looping Outputs Yes Max IPS Per Channel 30 Recording Rate IPS 180 a HE Live Display Rate IPS 480 Audio Channels 1 Video Outputs 1 VGA 1 HDMI 1 Spot Out TV Out BNC Siga alay Dat i Alarm Sensor Inputs 4 4 Image Compression H 264 CIF 352x240 2CIF 704x240 HD1 720x240 D1 704x480 960H 960x480 mae Remote Operation Live View Setup PTZ Firmware update Remote and RADIUS only Schedules for Continuous Motion Sensor Pre and Post Alarm Recording Instant Quick Global Setup Recording Resolutions Recording Mode W 10 24 260 mm D 9 65 W 14 17 360 mm D 14 90 245 mm 380 mm H 2 6 66 mm H 1 73 44 mm Warranty 3 years 1 year advance replacement N 32769AB www openeye net 1 888 542 1103 2014 OpenEye All rights reserved No part of this publication may be reproduced by any means without written permission from OpenEye The information in this publication is believed to be accurate in all respects However OpenEye can
4. CH Channels 1 8 will appear by default To view channels 9 16 click CH MOTION Enable or disable motion input ON OFF SENSITIVITY 1 10 1 least sensitive 10 most sensitive AREA Define the motion detection area SENSOR Associate a sensor with the camera channel VIDEO LOSS Associate a channel to monitor for video loss detection 32769AB 43 Setting Up Motion Detection Recording 44 MOTION EVENT SETUP INPUT CH MOTION SENSITIVITY N N N ON N N N N To record data only when motion is detected On the hover menu click MENU and then click SETUP Click RECORD and then click MOTION EVENT SETUP Set MOTION to ON Set the motion SENSITIVITY level 1 10 To set a global motion area each channel can also be configured individually click AREA Use the mouse to select or clear squares on the grid a Right click the screen and then click CLEAR ALL b Click the squares to include in the motion grid c Right click again and then click SAVE AND EXIT to save the selected motion grid Repeat as necessary for each camera channel When motion area setup is complete select SAVE to save settings and exit setup Sensor 32769AB MOTION EVENT SETUP SENSOR Sensor Setup 1 Set the Sensor TYPE to N O Normally Open or N C Normally Closed 2 Repeat for all sensors 3 Click SAVE Alarm Setup 1 Enable or disable the SIGNAL ON OFF 2 Set each alarm TYPE NO NC
5. Emergency Record IPS Set the recording rate per camera in Images Per Second QUALITY Set the picture quality affects file size SIZE Set the resolution of the video image Instant Backup DEFAULT DURATION Set the number of minutes to back up 15 20 30 40 50 60 If the Default Duration is set to 30 MIN the recorder will export the last 30 minutes of data when the Instant Backup button is pressed DEFAULT TARGET Set the location the recorder will export to USB DVD CD Make sure you have the selected media on hand PROMPT FOR CONFIRMATION When enabled the recorder will prompt the user to confirm the export PASSWORD PROTECTION Requires the Admin user to login before Instant Backup will start Using Emergency Recording To activate Emergency Recording on the recorder e Press the REC button on the IR remote or click the Emergency Recording button on the hover menu The E REC recording icon will appear in the lower right corner of the screen To cancel Emergency Recording e Press the REC button on the IR remote or click Emergency Recording on the hover menu The recorder will resume scheduled recording 42 Motion Event Setup Motion Event Setup has four sections Input Sensor Action and Alarm Monitor When an event occurs Input the unit records the image according to its settings Camera Setup and triggers an alarm Action Input MOTION EVENT SETUP INPUT SENSITIVITY
6. Looping outputs PTZ Sensor Input Audio input Relay Output Power NTSC PAL switch Network Port VGA output HDMI output Audio output Spot Monitor outputs 8 Chamnel TV out BNC output PTZ Sensor input Video inputs Audio input Relay output Power NTSC PAL switch Audio output Network port VGA output HDMI output Spot Monitor outputs 32769AB REMOTE CONTROL 20 Emergency Record Instant Backup Log Off Lock Display Options The ID Select button allows you to use one remote control for several recorders CONNECTION GUIDE Connecting the Monitor There are three available monitor outputs on E Series Max recorders e HDMI output for HDMI monitor e Composite Monitor output for CCTV monitor BNC TV OUT e Spot monitor output for CCTV monitor BNC Marked SPOT e VGA output for VGA monitor Video Inputs and Looping Outputs The E Series Max includes 8 16 BNC video inputs on the rear of the recorder Connecting to a Network Use the RJ45 jack on the rear of the recorder when connecting to a network Connecting Audio To record audio connect the audio source to the connections on the audio port on the back of the recorder To listen to live or recorded audio connect the Audio Out Port to an amplified soeaker system Note The audio output is a line level source which requires an amplified speaker system The audio input can be from an amplified source
7. Setup LOG IN When a user logs in LOGIN FAIL After one failed login attempt DISK FULL When the HDD reaches the user defined maximum disk full percentage See DISK MANAGEMENT OVERWRITE S M A R T When the HDD reaches the user defined maximum temperature See DISK MANAGEMENT S M A R T PIC ON OFF Enable to send a picture of the event E MAIL ADDRESS Enter the e mail address 50 ReportStar To enable ReportStar on your recorder during the initial configuration 1 Click ENABLE REPORTSTAR NOW Note To enable ReportStar at any time after the initial configuration go to NETWORK gt REPORTSTAR SETUP and then set ENABLE REPORTSTAR to ON REPORTSTAR ENABLE REPORTSTAR MOW DISPLAY ON STARTUP Log in using the admin user account default username admin password 1234 Set the CUSTOM DAY NIGHT TIME Click SEND to send a test report to ReportStar To send Alarm Events to ReportStar set SEND ALARM EVENTS INSTANTLY to ON To send active updates to ReportStar every 5 minutes set HEARTBEAT to ON Click SAVE to save your settings oe A REPORTSTAR SETUP 32769AB 57 INFORMATION System Log View Displays system log information System Log View displays the recent activity of all users on the recorder You can export and save the System Log to review user activity SYSTEM LOG 05 01 2014 x aLe SYSTEM SETUP NONE Version View Displays system information and softwa
8. Setup section for more details Complete User Setup to change the Admin password and add additional users See the System gt User Setup section for more details Complete Camera Setup for all attached cameras See the Camera section for more detail Complete PTZ Setup for any attached Pan Tilt Zoom cameras See the PTZ section for more details Create a recording schedule See the Record section for more details Complete Sensor Setup to enable any external devices connected to sensor inputs or relay outputs See the Record gt Motion Event section for more details Complete Motion Event Setup to trigger recording on an event motion sensor video loss See the Motion Event section for more details The recorder is now configured to record search and playback video See the Operation section in this manual for more information on using the recorder LOGGING IN FOR THE FIRST TIME Default administrative log in information ID admin Password 1234 INSTALLATION FRONT PANEL CONTROLS LED Lights e Power e HDD DVD Drive e Network Instant Backup OpenEye O O O LIVE SEARCH BACKUP P OBOODOO 000 FOCUS Enter USB Port 32769AB 17 REAR PANEL CONNECTORS The rear panel of the recorder contains virtually all of the connectors you will be using The diagram below shows the location and description of each connector 16 Channel Video inputs TV Out BNC output
9. or directly from an amplified microphone 32769AB 07 Connecting a PTZ Camera The RS485 connector can be used to control Pan Tilt Zoom PTZ cameras See the PTZ camera manufacturer s manual for configuring the RS485 connection Connect RX TX and RX TX of the control system to the TX RX and TX RX respectively of the recorder Note Use the RS485 connector for external control systems such as a control keyboard Connecting to a Sensor Input To make connections on the Alarm Connector Strip Press and hold the button and insert the wire into the hole below the button To disconnect the wire Press and hold the button above the wire and then pull it out Sensor In Use external devices to send a signal to the recorder when an event occurs Mechanical or electrical switches can be wired to the Sensor In and Ground G connectors Note All connectors marked G are common Connect the ground side of the sensor input and or alarm output to the G connector Connecting to a Relay Output 22 To make connections on the Alarm Connector Strip Press and hold the button and insert the wire into the hole below the button To disconnect the wire Press and hold the button above the wire and then pull it out Alarm Out The recorder can activate external devices such as buzzers or lights Connect the external device to the Alarm Out and Ground G connectors See Sensor Setup in the manual for more details TURNING ON THE R
10. setup menu Note The instructions in this manual direct you in the use of a mouse to navigate the setup and functions of the recorder You may also use the keys on the front of the recorder 32769AB 05 QUICK SETUP 26 The Quick Setup allows you to define global recording settings for an easy and custom recording schedule on the recorder QUICK SETUP Global Resolution 352x240 704x240 704x480 Record Mode CONTINUOUS MOTION SENSOR CONTINUOUS MOTION CONTINUOUS SENSOR MOTION SENSOR Average Days to Record The estimated days of recording determined by resolution IPS Images Per Second PICTURE QUALITY and available storage size IPS Per Channel 1 30 Maximum varies with resolution Picture Quality LOW NORMAL HIGH HIGHEST SYSTEM System Setup SYSTEM SETUP MM DD YYYY 05 01 2014 18 19 43 GMT 08 00 PST US Canada Tijuana 1 To enter System Setup click MENU on the hover menu and then click SETUP 2 Click SYSTEM and then click SYSTEM SETUP 3 Click SAVE to save your updates Video Format NTSC PAL Display only Tip Use the PAL NTSC switch on the back of the recorder to change the setting Language ENGLISH SPANISH FRENCH User Selectable DVR ID Required for the operation of multiple units when using a PTZ keyboard joy stick Each system must have a unique ID to function properly Date Format US MM DD YYYY EURO DD MM YYYY ASIA YYYY MM D
11. sites list inside Internet Explorer settings Contact the System administrator for additional help with adjusting Internet Explorer settings Type the User ID and Password of an authorized user Click Connect The cameras will display Search Video Using Web Viewer 32769AB A OpenEye ER ER da 8 6 2010 1 23 31 PM i 1 Current Date amp Time ue mee EN 2010 08 06 13 21 53 Search Date i Camera Display Buttons amp Time Hour Minute Control Bars 71 Performing a Basic Search 1 Click the Calendar icon to open the calendar and select a date 2 Select a time using the hour and minute control bars 3 Select one or more cameras 4 Click Play Video can be played forwards backwards or frame by frame Status Search The Status Search option displays a timeline in graph format Scroll through multiple cameras and easily locate hours with recorded video 24 Hours 0 23 AM amp PM Status Search Cameras Recorded video displayed in Orange Performing a Status Search In Search mode click Status Click Date to open the calendar and select a date Click along the orange recorded video block to select a desired camera or time frame After locating the desired video close the Status Search window and use the playback controls to play forward reverse or frame by frame 1 E Clean Image E Series recorders can record video using one of three different resolutions When using the 704 x 480
12. the 16 CH E Series Slim recorder 4 and 8 channel models do not provide this function In the search mode 1 Press the BACKUP on the front panel to set the Start time You will see S Date Time of clip in right bottom of the playback monitor 2 Continue video playback until you reach the end of the desired clip 3 Press the BACKUP again to set the end time The backup menu will open and you can select the backup media CD DVD OR USB thumb drive and complete the backup Express Search Select a specific date and time to search for recordings 1 Onthe hover menu click MENU and then click SEARCH 2 Click EXPRESS SEARCH 3 Click a date on the list 4 Click the appropriate set of channels and then move the white vertical line indicator to select a specific time for searching Tip Dates with an asterisk contain recorded video data 5 Click PLAY 6 Use the playback controls to view the video Event Search Use the Event Search to find particular events The 11 most recent events display on the first Event Search Log page Click the arrows at the top of the screen to view the remianing entries for each date You can filter the log results by SENSOR MOTION VIDEO LOSS and DISK FULL Write the Event log to a CD DVD or connected USB device in text file format 1 Inserta CD DVD or connect a USB device to the recorder 2 Click SCAN and then click EXPORT to copy the log information to the CD DVD or USB device 3
13. to continue the export process oe e Import Settings On the hover menu click MENU and then click SETUP Click SYSTEMS and then click CONFIGURATION Select a previously saved PROFILE and then click LOAD To import a profile saved on a USB device click IMPORT Click OK to complete the import process oe A E 68 REMOTE SOFTWARE RADIUS OVERVIEW RADIUS is Video Management Software from OpenEye that allows you to access your recorder from any PC or laptop with a network connection Use RADIUS to monitor live video search recorded video control PTZ cameras export video and even search live video as it happens For complete instructions regarding the use of RADIUS VMS software please refer to the RADIUS user manual Installing RADIUS on your PC 32769AB To install RADIUS on your PC follow these instructions 1 Locate the Software CD included with your E Series recorder and make sure that the PC is turned on Insert the Software CD into the CD drive Locate the CD drive and double click to display contents of the CD ROM Double click OpenEye exe or right click OpenEye exe then click Open Click on Install RADIUS from the on screen menu Follow the on screen instructions for installing the software A SOU Or ae Ge IS The Setup process will notify you when Radius is installed Click Finish to complete Setup and close the installer window Click Start gt My Computer or double click the My
14. 3 Repeat for all relays 4 Click SAVE Power Off The POWER OFF option is a preset function that triggers an alarm relay when the recorder loses power This function is preconfigured to set alarm relay No 1 to ON and N C When a power loss occurs alarm relay No 4 will open When power is restored the alarm will close S M A R T Alarm The S M A R T ALARM option is a preset function that triggers an alarm relay when the HDD exceeds the temperature threshold configured on the SYSTEM gt DISK SETUP gt S M A R T page This function is preconfigured to set an alarm relay to ON and N C When the HDD exceeds the temperature threshold the alarm relay will open When the temperature is ata safe level again the alarm will close Note SET and CLEAR are used to test the alarm relay operation SET is used to manually activate all relays that are set to ON CLEAR is used to manually deactivate all relays Hold Video Loss When set the alarm will stay on when a channel loses video The alarm will turn off when Video returns 45 Action 46 MOTION EVENT SETUP ACTION DURATION at D ALARM MONITOR CH Channels 1 8 will appear by default To view channels 9 16 click CH Alarm Associate an alarm relay with a camera channel OFF 1 Delay Set the delay time for relay to activate 0 100 seconds Duration Set the duration of the alarm relay 0 100 seconds Preset Enable a PTZ camera to move to a pres
15. BACKUP Connect a USB device or insert a CD DVD Click SCAN to locate the device Select your desired CAMERAs and the FROM and TO time for the backup Click ESTIMATE to display estimated data size and free space available Select EXPORT VIEWER to add the Export Viewer to the backup file Click EXPORT E ee Note The recorder supports CD RW DVD RW CD R CD R DVD R and DVD R Caution Refer to the USB Flash Drive Approved List in the Introduction chapter If you are using a new USB device to back up your data you must format it first as FAT32 Note Click ESTIMATE before clicking EXPORT If any backup parameters are changed Date Time Channels you must click ESTIMATE again Caution Do not shutdown the system during the backup process USING THE BACKUP PLAYER Play recorded video on a PC using Backup Player the proprietary media player included with every backup file ADJUST COLOR a ry Controlling Backup Player ADJUST COLOR P fia T El E h as fusil E Previous Frame Next Frame Back Play Forward Play Pause 32769AB 65 Setup and Save Functions These function buttons allow you to configure the Backup Player and save a JPEG image or AVI video GBEBED B OPEN Allows you to choose which data to open When selecting data that is saved to your local hard drive the video must be in a directory named DATA Navigate to the folder above the DATA directory and click OK to see the avai
16. Computer icon on your desktop 69 WEB VIEWER OVERVIEW The recorder allows access to the video using Microsoft Internet Explorer browser versions 6 and above To log in to the recorder server from the Web Viewer a user account must be made for the user This ensures that only authorized users are allowed to log in In addition each user can be assigned different privileges that allow or deny access to different functions OpenEye x A BE E E 8 6 2010 1 17 01 PM Current Date Time User ID se oo Password Connected aE User Info 10 253 253 178 Status of Activates eee Control Outputs ae Alarm 00 YAIVYVYOOOS YQ 2 10 14 42 13 14 15 18 2 10 14 12 13 14 15 18 Status of Alarm Sensors Camera Display Buttons Search Open the Search screen PAN TILT Open the PTZ controller Export Image Save JPG file of selected image Print Print selected image on connected printer Connect Connect to an OpenEye recorder 70 Connecting to a Recorder Using Web Viewer Open Microsoft Internet Explorer Enter the IP address of the recorder into the Address bar When attempting this for the first time you will be asked to accept an Active X installation Click Yes Note If you receive a message saying Internet Explorer security settings do not allow you to download Active X components then you will need to adjust the browser security settings Add the IP address of the recorder to the trusted
17. D User Selectable Date Click the DATE and then click the values to adjust Click SAVE when you are finished Time Click the TIME and then click the values to adjust Click SAVE when you are finished Time Zone Click the TIME ZONE and then select your desired Time Zone Click OK to save Note The date and time must be set manually changing the time zone will not automatically change the Time Date display 32769AB 07 System Setup Continued Use DST After completing the Time Zone setup click the USE DST value ON or OFF to enable or disable Daylight Saving Time NTP Type Click NTP TYPE to enable or disable a Network Time Protocol In the NTP Type window enable NTP SERVER and then type your desired NTP Server URL Click SYNC NOW and then click OK Keypad Beep Enables or disables audible keypad touch confirmation ON OFF Auto Log Off This feature will close the Setup Menu after a predetermined period of inactivity 1 10 min OFF S W Upgrade Start firmware upgrade from selected media USB or CD DVD Upgrade Firmware 28 Click MENU on the hover menu and select SETUP Click SYSTEM and then click SYSTEM SETUP Click S W UPGRADE to open the UPGRADE FIRMWARE window Insert the CD DVD or connect your USB device Click SCAN Click OK to start the upgrade OF ON E T S Disk Setup Format 32769AB Shows installed Hard Disk Drives and the status of other attached storage devic
18. ECORDER 1 Connect camera cables Connect a network cable and a monitor cable Connect the power cable to the recorder and wait until the main screen is displayed on the connected monitor this process will take approximately two minutes Tip See the Connection Guide section for more details Using the Front Panel to Turn On Off the Recorder 32769AB To start the recorder e Press and hold the SETUP key on the front panel of the recorder until the lights start to flash To shutdown the recorder e Click MENU on the hover menu click SETUP and then click SHUTDOWN OR e Press and hold the SETUP key on the front panel of the recorder log in when prompted and select OK to shut down Note Only authorized users can shut down the recorder 23 24 Notes SETUP SETUP MENUS Lx SYSTEM SYSTEM SETUP CAMERA DISK SETUP RECORD USER SETUP NETWORK CONFIGURATION INFORMATION SHUT DOWN QUICK SETUP Use the setup menus to configure all of the recorder settings schedule recording networking and shutdown Connect a USB mouse to the recorder to navigate setup menus and recorder functions See the Logging In for the First Time section if entering setup for the first time If you do not have a USB mouse you can press the SETUP key on the front of the recorder to enter the setup menus and log in Use the A and Y keys on the front of the recorder to navigate individual menus and use the and gt keys to select a new
19. PO SCOUCNCE SU cds 36 Ao a aie a aD oie et ere oe leone ae 37 AG asane A 38 Recording Sel E a a a 38 RAMO de nas E sca E oe tn EE tons ca tosca 38 A A ere eee 39 FIOM A A Mage daraatedabatcet As 41 TAN eager eee ec o 41 Emergency MCCONGING a o al ich os 42 Using Emergency ReCOrding ccccccsssscccccessseceeseeeeeececeeeceessuegeeeeeeaaeeess 42 Motion Event Selassie a 43 A A 43 Setting Up Motion Detection Recordino coooocccccncccccnconnccnnnncnnnnanccnnnncnnnnnnos 44 A Rect E 45 ACION soe ss epee tech aa 46 AE sgl St Ginette tl Ahi ee cdl E ce lees 47 NEIWOIK aoee Ott ie PRET ented a e Sekt ere Meer aca ee thee rre ae Pec eee eS 48 NGIWONK SC UD acatar lado ind 48 Sena A aeeetecbarce 49 Emal Sep lt a a e 50 REDONA asena ri r a a 51 o a a E Sel eon 52 SVSIEM LOG VICW sron cadet seocste teats ceag eetsaiaaacceeen sansa 82 52 Vern VIEN eae ee re ete al da o eee eee a ere 52 O a Uhatas nloge iieutect 53 OD CN AU ON AAA o mo ee 56 LM a tii tots ri alii 56 DetaultAcministrator Lodi asis daa eas 56 EvelmDisblay MOJE aotearoa tooo 56 Chameleon e a do ade 56 e CO EOI eee ee eer ee ee 57 Mouse Over Mein ivi stes 58 HASTA RECON E 58 A 59 A O A eee OCR e a ee pee 59 INOS RIS SIO Fis cies tee eels E dae rican ened as aac eniesoe een weeacesea teeta 59 A A sea econ Sec easier ane aeesece tee 60 PTZ Popu Meri estoi tania 60 Crede PIZ Preset POSMOM tota iaa 60 A ee 61 Seaichng Recorded Data ii is 61 A o A eecta
20. RD gt SCHEDULE the recorder will NOT record when motion is detected Continuous and sensor activated recording In this mode the unit records continuously and switches to SENSOR recording mode when a sensor is triggered The recorder also will log a Sensor Event and send the event to the Remote Monitoring software Motion detection and sensor activated recording The recorder will only record when motion is detected or a sensor is triggered Holiday Setup Add a recording schedule for a specific date in HOLIDAY SETUP You can add up to 32 individual holiday recording schedules To add a new HOLIDAY schdule On the hover menu click MENU and then click SETUP Click RECORD and then click RECORD SETUP Click SCHEDULE Create a recording schedule in the H DAY row Click HOLIDAY SETUP Click the DATE and set your desired holiday date using the on screen calendar Click the DESCRIPTION column to type a description or name for this holiday Click ADD to add the holiday A E NES Audio RECORD SETUP AUDIO MAPPING AUDIO TO VIDEO Associate cameras to the appropriate audio channel AUDIO IN Enable or disable each audio channel for recording ON OFF AUDIO VOLUME Set audio volume 1 15 TWO WAY AUDIO Enable or disable two way audio ON OFF 32769AB 41 Emergency Recording Configure the recording settings for Emergency Recording and Instant Backup to use when they are activated RECORD SETUP INSTANT
21. The Event Log is saved in a dated folder as a system log file Jump to First Saved Data Go to the first frame of the recorded data This is the oldest image recorded Jump to Last Saved Data Go to the last frame of the recorded image This is the latest image recorded 62 Daylight Saving Search Daylight Saving Search is used to find recorded data after switching the time at the end of Daylight Saving Period The System will record data with the same time stamp for two hours when they are repeated If any overlapped time data exists the system will display the times on this page Search Popup Menu 32769AB Use to access display options in Search Mode e Right click the desired channel to open the Search Popup Menu MENU CH1 TIME SELECTION AUDIO X TIME SELECTION Change the Date Time to search AUDIO ON ON OFF SAVE JPEG Save a JPEG still image of the current frame EXIT Note SAVE JPEG is only available when a single camera Is selected To activate select a single channel full screen pause playback and press ENTER twice or right click the channel to open the popup menu 63 BACKUP EXPORT Manual Export 64 Back up recorded data on a CD DVD or connected USB device Tip Using this export method video data is saved in a proprietary format and must be viewed using the Export Viewer software EXPORT To configure a data backup Click MENU on the hover menu and then click
22. VE under PRESET to move the camera to the desired position 4 Click SET to save the preset position SEARCH Searching Recorded Data Search recorded video on the recorder to find a specific time or event 1 Onthe hover menu click MENU and then click SEARCH 2 Select your TARGET media HDD USB CD DVD 3 Select your desired search method Quick Search e Onthe hover menu click gt to automatically playback the latest video clip e Using the playback control icons you can search recordings and control the speed of the forward or backward playback 2x 4x 8x 16x 32x Graphic Search In the search mode move the mouse to the bottom of the screen and click the colored time bar to search the desired section of recorded video e The white vertical line indicates the current search time e The colors of the time bar are different according to the recording method selected Yellow Continuous recording Green Motion detection recording Orange Sensor activated recording Sky Blue Continuous Motion detection recording Dark orange Continuous Sensor activated recording Pink Motion detection Sensor activated recording Red Emergency Recording Dark Blue Data recorded during DST Daylight Saving Time 32769AB 61 Quick Backup in Search Mode You can easily archive video while watching a video playback Note The Quick Backup is only available using the BACKUP button provided on
23. abinet are provided for ventilation and to ensure reliable operation of the product and to protect it from overheating and these openings must not be blocked or covered The product should not be placed in a built in installation such as a bookcase or rack unless proper ventilation is provided or OpenEye s instructions have been adhered to Heat The product should be situated away from heat sources such as radiators heat registers stoves or other products that produce heat Water and Moisture Do not use this product near water Do not exceed the humidity specifications for the product as detailed in the Appendix section in this manual Cleaning Unplug this product from the wall outlet before cleaning Do not use liquid cleaners or aerosol cleaners Use a damp cloth for cleaning Power Cord Protection Power supply cords should not be routed so that they are likely to be walked on or pinched by items placed against them paying particular attention to cords at plugs receptacles and the point where they exit the product Overloading Do not overload wall outlets extension cords or integral convenience receptacles as this can result in a risk of fire or electrical shock Object and Liquid Entry Points Never insert foreign objects into the recorder other than the media types approved by OpenEye as they may touch dangerous voltage points or short out parts that could result in a fire or electrical shock Never spill l
24. ate to cameras 5 8 9 12 etc To return to a different Multi Camera View select a different Screen Division button Nine Channel View Displays cameras 1 9 in the Video Display Area Click the button again to rotate to cameras 9 16 To return to a different Multi Camera View select a different Screen Division button 16 Channel View Displays cameras 1 16 in the Video Display Area To return to a different Multi Camera View select a different Screen Division button UPGRADE FIRMWARE AT THE RECORDER 32769AB Obtain the latest software release and save the file to a CD DVD or USB device Please check the product web site at www openeye net or contact Technical Support for the latest software See the back cover of this manual for contact information Insert a CD DVD or USB drive with the update files On the hover menu click MENU and then click SETUP Click SYSTEM and then click SYSTEM SETUP Click S W UPGRADE Select the media type DVD CD ROM USB HDD STICK Click SCAN Click OK to start the upgrade oS PLA SP yo 67 SAVE SETTINGS Use the System Setup menu to export and import saved or factory default system settings CONFIGURATION i JE Save Settings On the hover menu click MENU and then click SETUP Click SYSTEM and then click CONFIGURATION Select an empty PROFILE and define a name for the settings configuration To save settings to a USB device click EXPORT Click SAVE and confirm
25. ation e When this product is moved to a cool and humid location from a warm location e When this product is used in a room where the temperature fluctuates e When this product is used near an air conditioning unit vent e When this product is used in a humid place Do not use the recorder when moisture condensation may occur If the recorder is used in such a situation it may damage discs and internal parts Remove any CD discs connect the power cord of the recorder to the wall outlet turn on the recorder and leave it for two to three hours After two to three hours the recorder will warm up and evaporate any moisture Keep the recorder connected to the wall outlet and moisture will seldom occur WARNING TO REDUCE THE RISK OF ELECTRICAL SHOCK DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE DO NOT OPEN THE CABINET REFER SERVICING TO QUALIFIED PERSONNEL ONLY CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN CAUTION TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER OR BACK NO USER SERVICEABLE PARTS INSIDE REFER SERVICING TO QUALIFIED SERVICE PERSONNEL EXPLANATION OF GRAPHICAL SYMBOLS The lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of un insulated dangerous voltage within the product enclosure that may be of sufficient magnitude to constitute a risk of electric shock to per
26. covered by the operating instructions as an improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the unit to its normal operation e If the unit has been dropped or the enclosure has been damaged e When the unit exhibits a distinct change in performance this indicates a need for service 18 Servicing Do not attempt to service this product unless instructed to by an OpenEye engineer Opening or removing covers may expose the user to dangerous voltage or other hazards Refer all servicing to qualified personnel 19 Replacement Parts When replacement parts are required be sure the service technician has used replacement parts specified by OpenEye or have the same characteristics as the original part Unauthorized substitutions may result in fire electric shock or other hazards 20 Safety Check Upon completion of any service or repairs to this unit ask the service technician to perform safety checks to determine that the unit is in proper operating condition NOTES ON HANDLING Please retain the original shipping carton and or packing materials supplied with this product To ensure the integrity of this product when shipping or moving repackage the unit as it was originally received from OpenEye Do not use volatile liquids such as aerosol spray near this product Do not leave rubber or plastic objects in contact with this product for long pe
27. d to display on a monitor connected to the TV Out BNC output OSD Select the items to display on the screen DATE TIME TITLE PTZ RECORD AUDIO 37 RECORD Recording Setup Frame 38 RECORD SETUP FRAME ON OFF Enable or disable recording on individual camera channels SIZE Choose the recording resolutions 352x240 704x240 704x480 960x480 IPS Choose the recording rate 1 30 Images Per Second QUALITY Choose the image quality LOW NORMAL HIGH HIGHEST INTENSIVE Enable Intensive Recording to be triggered on a sensor or motion event ON OFP Note When a motion or sensor event occurs INTENSIVE RECORDING automatically increases the recording rate to the maximum IPS that is available based on your current recording configuration frame rate up to 30 IPS per channel If events occur on multiple channels with intensive recording enabled the available IPS is evenly distributed across those channels PRE ALARM Set the Pre Alarm recording time 0 5 seconds POST ALARM Set the Post Alarm recording time 0 30 seconds USED IPS This displays the images per second IPS currently used and the total available IPS Schedule Set the recording schedule for each camera On the hover menu click MENU and then click SETUP Click RECORD and then click SCHEDULE Select a camera to create a recording schedule or select ALL Select your desired RECORD MODE Click hour block or the day o
28. e Site Code of the recorder that the image was originally extracted from The Site Code is specified in the System Setup menu 4 Click Verify to continue or Close to close the window without verifying If the image has not been If the image has been tampered tampered with a blue square will with a red square will appear appear around the image with the around the image with the message Original image file message Entire image changed 39 Digital Signature Verifier or Wong SITE CODE C 101 20040107140201 _MARK ipg A Site Code 100 000 Verity Close Digital Signature Verifier C 101_20040107140201_MARK jpg 2 Site Code 100 000 Verity Close Message Choose a file to verify Message Original image file 1 APPENDIX BUTTON INDEX LED Status Indicators X Power Illuminates when power is supplied to the DVR POWER o HDD Flashes when the hard drive is being accessed HDD h Network Illuminates when the DVR is connected to a network NETWORK Enter Exit Buttons Enter Input data make selections and open pop up menus O Exit Return to the previous mode or menu without saving EXIT 32769AB Function Buttons INSTANT Instant Backup BACKUP Back up the most recent video instantly Search Open the search menu SEARCH O PTZ In the live view press to enter PTZ mode PTZ Backup In live mode press to open the backup menu For Quick Backup in the search mode O e Press once to set th
29. e start time BACKUP e Press again to set the end time e Press a third time to complete Backup Live Change the display mode Display switches in the following order when the LIVE key is pressed successively Single gt 4 gt 7 gt 9 gt 10 gt 13 gt 16 gt Single gt 4 gt 7 gt 9 split O oe screen mode Setup Open the setup menu O Zoom In PTZ mode press to use PTZ Zoom Sp function ZOOM Use the and buttons to adjust Replay Start playback of the latest recordings By default the system searches recordings in the past 30 seconds If no recording is POE archived the system will play back the Q Focus Numeric Buttons and Channels Numeric Channel latest one In PTZ mode press to use PTZ Zoom function Use the and buttons to adjust In live and search modes press to watch that channel full screen Directional and Playback Control Buttons 32769AB PTZ Search PTZ Search Navigation PTZ Navigation PTZ Search Search Pause Navigation PTZ Navigation PTZ Search Search Pause Adjust zoom focus and iris on a PTZ chamnel Start reverse playback of recordings Press successively to change the fast reverse speed Adjust zoom focus and iris on a PTZ chamnel Start playback of recordings Press successively to change the fast forward speed Move up Move the camera view point up Move to the right Move the camera view point to the right
30. em color settings APPLY ALL Apply current color settings to all cameras PTZ Setup PTZ SETUP CH BAUD RATE 9600 8N1 9600 8N1 CH Camera Channels CAMERA SETUP MN B DEFAULT APPLY ALL OK CANCEL BAUD RATE Sets the port information for the connected camera Consult the documentation provided by the camera manufacturer to obtain this information ID Sets the PTZ ID from 1 255 PROTOCOL Select a PTZ protocol 32769AB 35 Spot Sequence Setup 36 SPOT SEQ SETUP an E Kl k s Kh kls kls k E E Spot Sequence Setup allows you to set the parameters for the SPOT OUT on the recorder and the local live view sequencing SPOT Configure the SPOT OUT connection INTERVAL Set the sequence interval time 1 100 seconds POPUP When enabled this function interrupts the sequencing when an event occurs and switches to the event channel ON OFF CHANNEL SELECT Select cameras to include in sequence 1 16 ALL SEQUENCE Configure the appearance of the sequence on the live view screen VGA HDMI MAIN BNC PAGE DWELL TIME Set the sequence interval time for full pages 0 100 seconds Monitor Setup 32769AB MONITOR SETUP TRANSPARENCY SETUP Set the transparency of the setup windows 0 20 VGA RESOLUTION Set monitor resolution FIT IN VGA Adjusts the display to display properly on a VGA monitor When FIT IN VGA is not selected the display is adjuste
31. es DISK SETUP FORMAT To format a Hard Drive or USB device select the appropriate device click FORMAT and then click YES Tip Refer to the list of Approved USB Flash Drives in the Introduction of this manual To refresh the list of connected USB devices click RESET Caution All USB devices must be formatted as FAT32 before using with the recorder Note When formatting a drive all video and other data stored on that drive will be permanently erased and cannot be recovered 29 Overwrite Sets options for overwriting data when the Hard Disk Drive becomes full DISK SETUP HDD OVERWRITE e Enable HDD OVERWRITE to allow the recorder to write over previously recorded data starting with the oldest date when the HDD is full If set to DISABLE the recorder will not record any new data once the HDD becomes full e Enable a DISK FULL WARNING for notification when the HDD becomes full and HDD Overwrite is disabled Check Checks the HDD for errors or failure DISK SETUP CHECK 30 SMART Check 32769AB S M A R T Self Monitoring Analysis amp Reporting Technology Enable SMART Check to detect signs of HDD failure DISK SETUP S M A R T 1 Set ENABLE S M A R T to ENABLE or DISABLE 2 Seta CHECK INTERVAL between 1 and 24 hours 3 Define a TEMP THRESHOLD and select Celsius or Fahrenheit Note The recommended upper optimum operating temperature for the HDD is between 104 F to 122 F 40 C to 50 C
32. et position when an event occurs 0 100 See PTZ Control for more information Notify Select the type of alarm to associate with this event BUZZER POPUP Alarm Monitor Send event information to a remote client using the Alarm Monitor software MOTION EVENT SETUP ALARM MONITOR OFF 1 Set SEND TO ALARM MONITOR to ON 2 Select the types of events to send to the Emergency Agent MOTION SENSOR MOTION SENSOR 3 Type the IP ADDRESS of the remote client 4 Type the PORT number Note The port number selected is the port that Alarm Monitor uses on the remote PC The port shown in this screen must match the port shown in Emergency Agent or RADIUS and the port must be open on the remote PC 32769AB 47 NETWORK Network Setup 48 Configure network settings NETWORK SETUP SETUP 1500 MONE Network HOST NAME Host name for the recorder on the network NETWORK TYPE Select STATIC IP to manually define a static IP address Select DHCP for a DHCP server to assign an IP address automatically Contact your network administrator for more information IP ADDRESS You can set the IP ADDRESS if your network type is set to STATIC Contact your network administrator for this information CLIENT CONFIGURATION Set up the connection ports and Max transfer speed for remote connections CENTER PORT E Series recorders use the Center port and the primary communication port to create remote connec
33. f the week to set the entire day RECORD SETUP SCHEDULE QU A El Gb Ge E gt G Bs Bs E E x Elio recoroinc ffcontinuous jmotion SENSOR B _JElconr sens MOT SENS NO RECORDING No recording No Color Even if you set recording frames and select ON in RECORD gt CAMERA the recorder will not record anything if you select OFF in RECORD gt SCHEDULE CONTINUOUS Continuous recording Yellow MOTION MOTION detection recording Green In this mode the unit records only when motion is detected in the motion area and stops recording when motion is not detected Adjust motion area settings in RECORD gt MOTION EVENT SETUP gt INPUT If you set motion to OFF in RECORD gt MOTION EVENT CONFGURATION and set CONT MOT in SETUP gt RECORD gt SCHEDULE the recorder will NOT record when motion is detected 32769AB 39 40 SENSOR Orange CONT MOT Sky Blue CONT SENS Brown MOT SENS Lilac Sensor activated recording In sensor mode the unit will record when a sensor is triggered during DURATION time as set in RECORD gt MOTION EVENT CONFGURATION gt ACTION Continuous and motion detection recording The unit records in CONTINUOUS mode but switches to MOTION when motion is detected in the motion area The recorder also will log a Motion Event and send the event to the Remote Monitoring software If you set motion to OFF in RECORD gt MOTION EVENT CONFGURATION and set CONT MOT in SETUP gt RECO
34. ideo clip 1 From the Search screen click Save 2 Select the export type JPEG or AVI Note Different image format types provide different file sizes quality and compatibility 3 Select Mark Digital Signature if desired AVI File a Select a compression Codec Each codec provides different levels of quality compatibility and file size b Enter the Time to Save seconds to record Although 50 is the longest time displayed a longer recording may be entered manually c Select Quality 50 100 When size is not an issue set quality to 100 4 Click Next to select a save location to save file 5 Click Next to start exporting the file The Cancel button exits the window without exporting file 73 DIGITAL VERIFIER OVERVIEW JPG images and AVI video files that are exported from the recorder are automatically embedded with a digital signature Digital signatures are a way to verify the authenticity of the images to ensure that they have not been tampered with or edited in any way Included on the Software Installation DVD supplied with the recorder is the Digital Signature Verification program This program can be installed on any Windows XP Windows Vista or Windows 7 computer Using the Digital Verifier 74 1 Open the Digital Verification program by selecting Start gt Programs gt OpenEye gt Digital Verifier gt Digital Signature Verifier Click the Browse button to load the JPG image 3 Enter th
35. iquid of any kind on the product Accessories Do not place this product on an unstable cart stand tripod bracket or table The product may fall causing serious personal injury and serious damage to the product Disc Tray Keep fingers well clear of the disc tray as it is closing Neglecting to do so may cause serious personal injury Burden Do not place a heavy object on or step on the product The object may fall causing serious personal injury and serious damage to the product Disc Do not use a cracked deformed or repaired disc These discs are easily broken and may cause serious personal injury and product malfunction Replaceable Batteries CAUTION Risk of Risk of Explosion if Battery is replaced by an Incorrect Type Dispose of Used Batteries According to the Instructions Grounded Outlet This equipment shall be connected to a properly grounded outlet Outlet Location This equipment must be installed within six feet of an easily accessible outlet Damage Requiring Service Unplug the unit from the outlet and refer servicing to qualified service personnel under the following conditions e When the power supply cord or plug is damaged e f liquid has been spilled or objects have fallen into the unit e Ifthe unit has been exposed to rain or water e If the unit does not operate normally by following the operating instructions Adjust only those controls that are
36. lable playback options SETTINGS Select Direct Draw De Interlacing for image viewing Also allows you to include image information when exporting a JPEG EXPORT AVI To export an AVI file Click this button enter the desired Digital Signature the AVI start time the AVI end time and to include audio data if desired and press OK ZOOM Select this button to turn your cursor into a magnifying glass and click the desired camera image to zoom in EXPORT JPEG To save a JPEG Click this button enter the desired Digital Signature and click OK then browse to the desired save location PRINT Opens the print window on your computer Play Back Backup Image 66 Play recorded video on a PC using the proprietary media player included with every backup fi l 2 3 4 le Connect your CD DVD or USB device to the PC Navigate to the files on the CD DVD or USB drive Double click the MultiBackupPlayer application Click the Open Video File icon and select the file to view from the desired date folder Screen Division Buttons The Screen Division buttons allows you to view cameras in groups such as two by two three by three and four by four The button options are shown below Single Channel View Displays one camera channel To return to a different Multi Camera View select a different Screen Division button Four Channel View Displays cameras 1 4 in the Video Display Area Click the button again to rot
37. latest advancements in the E Series firmware searching and indexing your video archive is fast and easy The E Series Max includes a DVD drive for optical media backup CDs and DVDs and full front panel control The 16 channel model includes looping outputs for increased versatility for live display All OpenEye recorders come with free RADIUS remote management and viewing software allowing you to connect to any number of recorders from virtually anywhere using your PC or laptop OpenEye s suite of applications allow you to remotely manage recorder settings and permissions view live virtual multiplexed video from multiple recorders on multiple displays monitor alarm and sensor events remotely create custom maps of facilities and search or backup recorded video FEATURES The E Series Max includes the following features DVD drive for optical media backup CD or DVD 8 16 composite video input connectors 16 looping video outputs 16ch model only Compatible with color NTSC or PAL and B8W video sources Multiple search methods Calendar Event Records up to 480 NTSC Images Per Second IPS Live real time video display NTSC 480 IPS PAL 400 IPS Automatic termination 75 Ohm on looping outputs Continuous recording with disk overwrite mode Continuous recording during backup search and remote access Unique motion recording configuration for each camera channel Custom motion detection areas for each camera channel Multiple rec
38. matically redirects traffic to your current IP address when using the hostname address i e 06123456 0peneyedvr com DDNS SERVER The current DDNS server HOST NAME Hostname for the DDNS server account ID Username for the DDNS server account PASSWORD Password for the DDNS server account STATUS Checks DDNS settings by attempting to communicate with the DDNS Server Serial Setup Configure connected serial devices SERIAL SETUP Note E Series Slim and E Series Max recorders do not have an RS 232 port for connecting serial devices TYPE NONE EXTERNAL CONTROLLER MODEL Select appropriate model Port Information BAUD RATE DATA BIT PARITY STOP BIT 32769AB 49 E mail Setup The recorder can send an e mail notification to up to six defined e mail addresses when an event happens E MAIL SETUP E MAIL SERVER E MAIL OPTION email ddnsdyr com email ddnsdyvr com email ddnsdy E MAIL email ddnsdy Ralddnsdy _Juoriow MESES _Jvineo Loss MES C Losmn LOGIN Fam _Jorsk FuLL MENA emaili Asd CANCEL OK E MAIL SERVER Configure the recorder to use selected e mail server DVR SMTP OPTION Define the type of event that will trigger an e mail notification MOTION After a motion alarm is triggered SENSOR After a sensor alarm is triggered VIDEO LOSS After video loss on a camera POWER When the recorder is shutdown and restarted SETUP When a user accesses
39. may include open source software that are subject to GNU GPL General Public License GNU LGPL Lesser General Public License and other similar licensing models If you would like a copy of the source code as governed by the GPL and LGPL please send by registered mail a certified check for 15 00 to cover production and shipping costs A CD with the applicable GPL and LGPL source code will be mailed to you This offer is good for three years from the original date of purchase Mail To OpenEye ATTN Open Source Compliance 23221 E Knox Ave Liberty Lake WA 99019 The following words and symbols mark special messages throughout this guide Note Text set off in this manner indicates information that is necessary for proper operation of the product Tip Text set off in this manner indicates information that may be helpful Caution Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information OPENEYE Liberty Lake WA e U S A 32769AB 3 IMPORTANT SAFEGUARDS 1 Read Owner s Manual After unpacking this product read the owner s manual carefully and follow all the operating and other instructions Power Sources This product should be operated only from the type of power source indicated on the label If not sure of the type of power supply to your home or business consult product dealer or local power company Ventilation Slots and openings in the c
40. not assume responsibility for any consequences resulting from the use thereof The information contained herein is subject to change without notice Revisions or new editions to this publication may be issued to incorporate such changes 79
41. nt Recording 58 The IR remote and hover bar has an Instant Recording button Press the button to instantly start recording all the channels at the recording rate configured in Emergency Record setup All the channels regardless of recording mode amp recording on off will record will show in live mode and a red bar represents Instant Recording video in the graphic search bar Popup Menu Right click the live screen to open the Popup Menu MENU CHS HIDE LIVE VIEW Hide the selected camera from Live HIDE LIVE VIEW VIEW PECORD CHANGE RECORD CHANGE Change the recording settings for that channel including PPS quality resolution and event FREEZE ALL response AUDIO PAGE SEQUENCE The SEQ icon appears on the bottom right of the screen and displayed channels will be E sequentially changed SEARCH INSTANT BACKUP PTZ SETLIP LOGOFF FREEZE ALL Pause all channels displayed on screen AUDIO Select an audio channel to play on attached speakers LOGOFF Select to log out the active user SEARCH Open the Search Menu INSTANT BACKUP Backup direction to connected USB drive PTZ Switch to PTZ mode SETUP Open the Setup Menu No Signal If no camera is connected to a channel NO SIGNAL appears on the display screen When a camera is disconnected the recorder will generate a warning sound according to the system settings No Permission The Administrator can set different levels of authorizati
42. on for each user If a user does not have permission to view a certain live or playback channel that channel will appear black in live and playback mode If a user attempts to access a restricted function a NO PERMISSION warning is displayed 32769AB 59 PTZ To enter PTZ mode e Right click the Live screen and select PTZ on the pop up menu OR e Click the PTZ icon on the hover menu Drag the mouse up down or left right to move pan tilt position of the camera As you move the mouse away from the center of the screen the camera movement speed increases You can also zoom in out by using the scroll wheel on the mouse Note Full PTZ functions are available using the front panel buttons a mouse or a keyboard controller PTZ Popup Menu Right click the desired camera to open the PTZ Popup menu while in PTZ mode ZOOM FOCUS IRIS PRESET PRESET TOUR Access the camera OSD menu PT SETUP Zoom in out on PTZ camera CAMERA Enabled by default in PTZ mode Adjust focus on PTZ camera Adjust the iris on PTZ camera Go to preset position Select the preset number The maximum preset number is 255 E Start preset tour PRESET AUTOPAN TOUR MOVE TOUR will sequence though all preset positions Can only be enabled while in full screen mode CANCEL EXIT Create PTZ Preset Position 60 1 Right click your desired PTZ camera to open the PTZ Popup menu while in PTZ mode 2 Select a PTZ Preset ID number 3 Click MO
43. ording Continuous Motion Alarm Recording Continuous Sensor Activated Recording Motion Detection Sensor Activated Recording Emergency Recording Sensor Activated Motion Detected Audio Channel PTZ Camera Right bottom corner on full screen No HDD Smart Alarm amp HDD Failure Using Emergency Recording Using PTZ Warning for exceeding temperature Showing sequence mode Showing digital zoom mode 57 Mouse Over Menu Move the mouse to the bottom of the monitor in live mode The hover menu will appear Sequence Click to start camera sequence SEQ Emergency Recording Click to start instant recording In instant recording mode the system records all channels at the recording rate configured on the Emergency Recording screen g PTZ Mode Click to enter PTZ mode In PTZ mode you can pan tilt and PTZ zoom by moving the mouse pointer referred to as a virtual joystick Quick Search Click to automatically play back the most recent video clip Dock Tool Menu Click to dock the Tool menu at the bottom of the screen If the Tool menu is not docked it will be shown only when you place the mouse pointer in the lower portion of the screen ay Note lfthere is no icon in the right upper corner of the live screen mode it means that the system is not currently recording If this is the case you should check the recording schedule or camera setup in the main setup menu Insta
44. ording modes Manual Schedule Event Audio Mono recording and playback 4 built in sensor inputs Normally Open or Normally Closed 2 built in relay outputs Normally Open or Normally Closed Remote access PTZ camera control USB FLASH DRIVE APPROVED LIST These USB flash drives have been tested and approved to work with E Series recorders Other USB flash drives may also work with E Series recorders but have not yet been tested Manufacturer Model SanDisk Cruzer Talent Flash Corsair Voyager Lexar JumpDrive Kingston Traveler PTZ COMPATIBILITY LIST OpenEye E Series recorders support a wide selection of PTZ camera protocols 32769AB OpenEye 500 OpenEye 510 OpenEye Pelco D American Dynamics DynaColor D Max ERNITech Fastraxll Ganz PT Honeywell MAXPRO Honeywell VCL Honeywell GC 655P Honeywell HSD 250 Honeywell HSD 251 HISHARP HSDN 251 230 KALATEL LG LVC A70X LILIN ORX 1000 Pelco D Pelco P PTC 400C RS 485 DIRECT SCC 641 SCC 645A SDM 100 SJ 3728R1 SK P SK S SPD 1600 SRX 1008 TBT DOME Vison 360 Visiontech WSD7425D WV CS854 YOKO CCTV QUICK START INSTRUCTIONS Turn on the recorder See the Turning on the Recorder section of this manual for more details Log in The default password is 1234 Complete System Setup to set up the date time and system ID See the System section for more details Complete Disk Setup to set overwrite options and enable SMART Check See the Disk
45. ow e Three Years on all Digital Recorders e Three years on all analog fixed cameras All products shall be covered by a one year advance replacement warranty OpenEye will warrant all otherwise out of warranty replacement parts and repairs for 90 days from the date of OpenEye shipment The above warranty is the sole warranty made by OpenEye and is in lieu of all other warranties by OpenEye express and implied including without limitation the warranties of merchantability and fitness for a particular purpose Under no circumstances will OpenEye be liable for any consequential incidental special or exemplary damages arising out of or connected with the sale delivery use or performance of the product even if OpenEye is apprised of the likelihood of such damages occurring In no event shall OpenEye liability exceed the purchase price of the product This warranty gives you specific legal rights and you may also have other rights which vary from state to state or country to country Requires corresponding security deposit Advanced Replacement limited to components only outside of the USA and Canada 28574AG For the most up to date information visit www openeye net TABLE OF CONTENTS PFU OCU CUO Bice A A ld 13 Produc DESCHPUO N miea eeoa S a ete rie iea testicles 13 Features iure a e a eee ad oe a 14 USB Flash Drive Approved List iii e a i 14 PITACOMDaAWDINY LIS set it iaa 15 Quick Start NS trucos ica 16 Logging In for
46. re version information for the recorder VERSION 92 Status View Displays status screens for Disk STATUS DISK Record STATUS RECORD Audio STATUS AUDIO 32769AB 53 Status View continued Sensor STATUS SENSOR Network STATUS NETWORK Event STATUS EVENT 94 32769AB Notes 99 OPERATION LOGIN The LOG IN window will display on the monitor until a user logs in with the correct ID and password Tip To prevent unauthorized changes to the system settings the administrator should change the default administrator password and create a User account Default Administrator Log In The default administrator account login is USER admin PASSWORD 1234 LIVE DISPLAY MODE Channel Selection A live image can be selected by pressing corresponding number key on the front panel of the recorder The images can be seen in real time in the configuration of 1 4 9 16 channels screen To toggle through the viewing options press LIVE on the recorder To select a channel using a mouse double click the video image To return to a previous screen mode after selecting a viewing channel double click again 96 Icons 32769AB In Live mode icons or messages on the screen indicate the system mode or status Right upper corner on each CH o d om J A we 5 y P Continuous Recording Motion Detection Recording Sensor Activated Rec
47. resolution two fields are mixed Because of the timing gap between the two fields according to the standardized image rules after image might occur to high speed moving images The recorder allows the user to remove this by clicking Clean Image 72 Print Save 32769AB 1 Use the Search screen to locate the desired frame Double click the image Note Only one camera can be selected at a time for this function to work 2 Click Print The Print Options window opens Depending on the printer being used there may be several printing options available Refer to the printer manual for more information 3 Click Print to print the selected images Note The message NO DEFAULT PRINTERS INSTALLED will display if no printer is installed Using the OpenEye Web Viewer you can export single images in the Image file formats and save video clips in an AVI format Both JPG and AVI file formats are the most commonly used graphical formats today Virtually every computer offers some type of support for these file formats which make them the most ideal formats to use JPEG Optimized for compressing full color or grayscale photographic images JPEG images are 24 bit 16 7 million color graphics Use JPEG to export a single image or frame AVI AVI image data can be stored uncompressed but it is typically compressed using a Windows supplied or third party compression and decompression module called a codec AVI is used to export a v
48. riods of time They will leave marks on the finish The top and rear panels of the unit may become warm after long periods of use This is nota malfunction NOTES ON LOCATING Place the unit on a level surface Do not use it on a shaky or unstable surface such as a wobbling table or inclined stand If this unit is placed next to a TV radio or VCR the playback picture may become poor and the sound may be distorted If this happens place the recorder away from the TV radio or VCR NOTES ON CLEANING 32769AB Use a soft dry cloth for cleaning For stubborn dirt soak the cloth in a weak detergent solution wring well and wipe Use a dry cloth to wipe it dry Do not use any type of solvent such as thinner and benzene as they may damage the surface of the recorder If using a chemical saturated cloth to clean the unit follow that product s instructions NOTES ON MAINTENANCE This recorder is designed to last for long periods of time To keep the recorder always operational we recommend regular inspection maintenance cleaning parts or replacement For details contact the nearest dealer NOTES ON MOISTURE CONDENSATION Moisture condensation could damage the recorder Read the following information carefully Moisture condensation might occur under the following circumstances e When this product is brought directly from a cool location to a warm location e When this product is moved to a hot and humid location from a cool loc
49. sing the Digital Venero 74 PADD GING IK scccssesced vice eaa e a a a eeoa aa a a a 75 BUROMINGEX saseda ane a a E A 75 LED Status MACAO S pas 75 Enter a Saina a a E 75 FUNCION BUIONS cenit E T RA 76 Numeric Buttons and Channels oocccccccocccnnccccnnnnnnoconnnnnnonononnncnnonnnnnnononnnnncononenonnss 76 Directional and Playback Control BU LONS ccooocccccccnonccnccononconnnononcnnncnnanennnnnnanonos 77 Recorder SpecificaliONS siii iii dsd 78 32769AB 11 Notes INTRODUCTION PRODUCT DESCRIPTION 32769AB OpenEye s E Series recorders are powerful and affordable video management solutions designed for easy installation and operation Preconfigured for continuous recording and DDNS with no additional setup required the E Series offers quick search setup and backup features E Series recorders use an embedded Linux operating system which provides stability and protection from viruses OpenEye E Series recorders are ready for fast and seamless integration within your existing IT infrastructure These recorders are designed to offer unparalleled stability security and ease of use in each model Your security investment has never been easier to maintain Multiple users may connect through any network for simultaneous live viewing and digital search This powerful software enables users to establish recording schedules create motion detection zones and use PTZ controls on available attached video input devices With the
50. sons FCC STATEMENT This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense EN 55022 Class A Notice WARNING This is a class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures 32769AB Standard Warranty OpenEye warrants all new products to be free from defects in workmanship and material under normal use for a period of two years after the date of purchase Any defective product that falls under this warranty will at OpenEye s discretion be repaired or replaced at no additional charge OpenEye may elect to replace defective products with new or factory reconditioned products of equal or greater value Repairs made necessary by reason of misuse alteration normal wear or accident are not covered under this warranty Exceptions to this are listed bel
51. te 61 E SOON Miroase a atta thesioen dd anaes E a 61 Quick Backup in Search Mode waiesieditnvda tides a a 62 EXDICSS Se diia 62 Eveni A niet eudtnnal eau enasteieatnaemunanaie 62 Jump to First Saved Dalari taco ol te ate 62 Jump io Last Saved Dala ur A eee eet 62 Daylight SAVING OS arena ee eo 63 Search PODUD Men ci al IS e 63 BaGKUD EXPO li ia 64 Manual EXPO dra 64 Usmo me back upiPlavet a a EE 65 Sontrollma BaCKUD PIAV EF isc rta tes 65 Setip and Save FUNCIONS reari a i a Sec eee 66 Play Back BACKUP Mage resta aada a aaa 66 Screen Division BUT ONS ld id lei 67 Upgrade Firmware at the Recorder oocccccccocccncccccoccnncnonancnnnnonancnnnnnnonnnnnnonannnonnnnannnnnnns 67 Se DCNS iros 68 Save SeN ema a A A a taed 68 HINO OM UNO Srna r ados toa e laa nes cad 68 Remote SOMWatS sin ss ia 69 RADIUS OV Ci VOW usd a dd ideas 69 Installing RADIUS ON YOUl PO ii iii 69 Web Viewer OVErVIGW ccccccceecceceescceceeeceeceeeeeeeueceeseueceeseeecessaeeeessueeessueeesaaeeeeseneesaaes 70 Connecting to a Recorder Using Web Viewer ooooooncccccccccccnoncccnnncnnnnnnanennnnnnnnnnnos 71 Search Video Using Web Viewer ccccccccooccnncccnnccconononcccnnnonononnnononnnnnnnnannnnnnnnnnnnonos 71 Performing a Basic Search cccccccccssseeeeceeeeeceeeeseeeeeeeseeeeseeeeeeeesaaeeeeeeeesesaas 72 JE E deen ih lene use 72 Performing a Status Search unid ica 72 clean mad Sais 72 A 73 SA A 73 Digital verner Oveni Wi a 74 U
52. the First Time cui o 16 A 17 Front PanelControls sarman ai 17 Rear Panel Connect a A 18 IE Ghana ad a 18 SAE Fe g gt AEE E I ro Re Ter eT 19 Remote COn TO di dead 20 CONNECUON UIT a Lanes 21 CONNECTING INE Montor ita ci 21 Video Inputs and Looping Outputs coocccnccccocccnccccnoconcnononcnnncononnnnncnnonnnnnonnannnnnnnnnos 21 Connecting to a NetWork assis dee tet eesti cce a a ee cceeees 21 Elsie A ant eeseataaatceteksnneeeateensae 21 Connecing a PTZ CM cin 22 Connecting toma Sensor INOUE its jacana rane ieanwjaeastaadenedaga Uaasendsateiawitas 22 Connecting to a Relay OUtpPUt ocooooncccnncccnccconncnnnnconnnonnnnnnnnonononnnnnnnnnnnnnnnnnnnnnnnnnnnnnns 22 Turning on the Recorder caridad rd io dica 23 Using the Front Panel to Turn On Off the Recorder occccccccccccoccnccconcncccncnncnoncnnss 23 A A ac catalase cc ae ie eect ce ee eet ac 25 SO TD AMES sanas 25 GUCK SED sssaaccasaitiavasiasdeanoiwiauenstasueatialaiads aitor ta 26 SA A 27 SA 27 Upgrade Firmware occcccconnnncccconcnnnccnonnnnnnononcnnnnononcnnnnnnnnrnnnnnnnnnnnnnnnnnnrnnnnrnnnrnnonenanenons 28 SI 18 o eee ee o a A ee eee eee eee 29 nn nas reach heed ce eet ee uence ge acest eh aes 29 COV STN sas cise aac a aii ica 30 5 o A 30 SMART Eneida dd dE 31 US SOUP dee 32 Adding Changing a User lo 33 CON OUMATIOM esr a A E gadeeaeet 34 A 34 32769AB EE E e A A A A T 34 Camera oe UD dico 34 Color Sel ANUS ea E E E E 35 TZ le to ala rara era o 35 S
53. tions This port must be the same as the port setting on the remote PC VIDEO PORT E Series recorders use multiple ports to create remote connections The remote port is user defined default 2000 and a secondary port is automatically assigned default 2002 The recorder assigns the secondary port based on the remote port in increments of two For example if you set the remote port to 2222 then the secondary port will be 2224 Verify that all these ports are available when setting up Network Address Translation NAT or firewall WEB PORT Defines the port that Internet Explorer uses to connect over the web and view video If this port is changed then the new port must be defined when attempting to web connect For example if your IP address is 10 0 0 5 and you change the web port to 800 then you must type http 10 0 0 5 800 in your browser MAX TRANSFER SPEED Set network bandwidth This feature is used for slower internet connections to throttle the amount of data the recorder sends across the network at a time Network Setup continued DDNS Dynamic Domain Name Service DDNS is a service that allows a connection to an IP address using a hostname URL address instead of a numeric IP address Most Internet Service Providers use Dynamic IP Addressing that frequently changes the public IP address of your internet connection this means that remote connections through RADIUS and Remote would require frequent updates DDNS auto
54. unction of RADIUS to connect to and monitor the recorder INSTANT RECORDING Allow the user to activate the Instant Recording feature SETUP ACCESS PERMISSION Allow the user to access the selected portion of the setup menu LIVE amp PLAYBACK Allow the user to view live and recorded data for only the selected cameras 33 Configuration Import and Export current settings See details in the Save Settings section Shutdown Use Shutdown to safely shutdown the system 1 2 3 4 On the hover menu click MENU and then click SETUP Click SYSTEM and then click SHUTDOWN Click OK Turn the power off when shutdown is complete by unplugging the power adapter cord on the back of the recorder Note Improper shut down of the system can cause data loss and system corruption CAMERA Camera Setup 34 CAMERA SETUP gt gt gt gt gt gt gt gt CH Camera Channels NAME Use the on screen keyboard to enter a camera name user defined HIDDEN ON OFF Note HIDDEN on the CAMERA SETUP page hides cameras from the main monitor VGA HDMI MAIN BNC when no users are logged in To hide cameras from users clear camera check boxes on the SYSTEM gt USER SETUP gt ADD CHANGE ADJUST Detailed camera display settings Color Setup Adjust CAMERA 1 16 camera to apply color settings to BRIGHTNESS 0 20 CONTRAST 0 20 COLOR 0 20 DEFAULT Apply default syst
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