DatatronIII PIN User Manual _Released for
Contents
1. Menu E maintenance menu Enter the first PIN number For PV1 or print value 1 enter the number of copies authorized for Price 1 For PV2 enter the number of copies authorized for Price 2 Li ences Press A to confirm values for this PIN 0 2000 f PIN None PV 0 999999 99 If you do not press A no change Press or entry is made Continue for as many PIN numbers as you wish Press C to cancel and return to main program mode menu at any time Enter PIN number To Delete a Press A to confirm each PIN Specific PIN account number Continue for as many PIN numbers None 0 2000 as you wish to delete Press 2 Press C to cancel and return to main program menu To Delete All PIN Deletes all BIN Humberaceounieas Note Deleting all PIN Number E numbers can take a if you were setting up a new l accounts f considerable time machine Press 3 None Caution You will have Press A to confirm to reload all PIN See caution on accounts after Deleting all PIN oie paci is performing this accounts prog operation Clear ONE PIN count Enter the PIN you wish to reset Press A to confirm each PIN When done press C to return to program menu OR To Reset individual Clear ALL Counts COUNTERS of Press A to confirm bac ALARIN Numbers can take ALPINS considerable time Display shows i Clear all PIN counters not None Caution You will have Press 4 accounts to reload a2. e Follow the instructions on the CD to properly set up the computer to receive data from the Datatron III unit e Besure the Com Port number baud rate and parity are correct e Be sure the computer style serial cable is correctly attached and not damaged PIN Accounts PIN account basics The Datatron III supports account numbers ranging from 0 to 999999 and each Datatron III can store up to 2000 accounts at one time depending on the firmware PIN numbers behave like credit cards Unlike debit cards which store an actual value that 1s decreased each time the card 1s used PIN accounts invoke an account number stored on the Datatron which is tied to one or two print meters depending on firmware Every time the PIN is used Datatron III records the number of vends made to the PIN account by incrementing an internal counter or meter After each transaction the unit compares the copy meter against the account s vend limit When the vend limit is reached the PIN code is locked out and can t be used in that machine until the administrator resets the counter The Datatron III employs up to two internal copy meters to track the number of copies made by a PIN account Each meter is assigned to a different type of copy or print e g black amp white color size We ve provided parameters you can set to limit the total number of copies or prints a customer can charge to an account When the limit is reached a message is momentarily fl
3. 999999 99 Read meter Press 6 Select to clear count to zero Select C to quit without resetting Display shows To Send Data to a Printer Print Data connected to A YES C NO None N A the RJ11 port Press 9 Press A and wait for printer to finish 2 Printing meters To print out meters to a portable serial printer Insert the Control Card as described above Be sure the printer style serial cable is attached correctly to both devices Press 9 on the keypad as described above The resettable meters will print first followed by the non resettable meters When printing meter totals all categories are printed even if they are valued at 0 00 Individual meters print only if they contain a value You can send the data to a computer installed with the software on the CD that came with your unit Sample Datatron Meters Printout PIN 000000 PV1 000100 00 PV2 000050 00 Masters 000000 00 Prints 000000 00 PIN 000001 PV1 000060 00 PV2 000025 00 Masters 000000 00 Prints 000000 00 PIN 000003 PV1 000200 00 PV2 000100 00 Masters 000000 00 Prints 000000 00 PIN 000004 PV1 000050 00 PV2 000000 00 Masters 000000 00 Prints 000000 00 PIN 000005 PV1 000020 00 PV2 000005 00 Masters 000000 00 Prints 000000 00 Total Masters 000000 00 Total Prints 000000 00 3 Downloading Meters to a Computer Database Datatron III Download Software CD
4. DATATRON III SERIES MODELS 5882 and 5885 Datatron III Series Operator s Manual 1999 2008 VENDAPIN LLC All rights reserved Printed in the U S A revised 01 08 5885 Keypad with 1000 PIN accounts and dual counters Part number 945885 002 5882 Keypad with 2000 PIN accounts and single counter Part number 945882 002 See firmware version table for full list of features including standard or steering functions This manual is applicable to firmware versions 4 11 1 and higher VendaCard is a registered trademark of VENDAPIN LLC Notice The material contained in this manual is subject to change without notice No part of this manual may be reproduced or used in any form or by any means electronic or mechanical including photocopying or electronic transmission or other means of reproduction or distribution without prior written consent of VENDAPIN LLC The drawings specifications and other technical information contained in this manual are the property of VENDAPIN LLC and shall not be copied reproduced or used in any way in whole or in part as the basis of manufacture or sale of similar items without the prior written consent of VENDAPIN LLC FCC Warning This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions in this manual may cause interference to radio communications Operation of this equipment in a residential area is likely to cause interf
5. PIN number To Delete a Specified PIN Press A to confirm each PIN vi Continue for as many PIN None 0 2000 numbers as you wish to delete Press 2 Press C to cancel and return to main program menu AT UN Deletes all PIN number EOCOUFIS accounts as if you were setting up a new machine Press 3 Press A to confirm None See caution Press C to cancel and return to on Deleting all rogram mode main menu PIN accounts prog i To Reset individual Counters of All PINS Press 4 See caution on Deleting all PIN accounts Clear ONE PIN count ata time Enter the PIN number you wish to reset Press A to confirm each PIN When done press C to return to program menu OR Clear ALL Counts Press A to confirm Display shows Clear all PIN counters not accounts Press A to activate counter clear Then display shows Delete all PIN Press C to return to program menu Caution if you press A not recommended you will delete all accounts and have to reload them all None Note Delete ALL PIN numbers can take considerable time Caution You will have to reload all PIN accounts after performing this operation just as in Press 3 above To View Counts for ONE PIN Press 5 Enter the PIN you wish to audit Press A Display will show PV1 XXXXXX XX M XXXXXX XX Press S to advance to next screen PV2 XXXXXX XX P XXXXXX XX
6. based on copier signal level to Datatron Opto 2 o Letter size selection Pin 5 6 LOW or OFF o Legalsize selection Pin 5 6 HIGH or ON 9 Pin AMP Mate n Lok white connector pins on cable from back of Datatron III unit connected to copier interface paper size selection lines Enable Pins 1 amp 2 Opto 1 Pins 3 amp 4 connected to vend pulse line Opto 2 Pins 5 amp 6 connected to selection 1 line Build matrix based on known selections as shown here for B amp W copies only Opto2 Paper Price Level Prices Notes OFF Letter 1 0 10 Default to Letter ON Legal 2 0 15 Legal Steering Mode Configuration 2 Example Typical Copier Configuration i e Color amp Black White multi functional copier printer Paper Sizes in copier trays e etter e Legal e 11x17 Toner Types e Color e Black amp White Copier Interface AMP Mate n Lok connector on back of unit Vend Pulse e Vend pulse 1 for count Opto 1 Pins 3 amp 4 indicating B amp W copy has been made e Vend level 2 for color Opto 2 Pins 5 amp 6 indicating color selection Enable e nput enable line to activate deactivate the copier relay pin 1 amp 2 e Relay is normally open Price will be credited based on the following logic levels Opto 2 Price Level Prices Notes OFF 1 0 10 ex Black amp White ON 2 0 50 ex Color Copier Interface Connector Interface Connector and Settings The wh
7. keypad The device allows up to two prices Copy mode Patrons are charged for each transaction Prices are set in the VENDAPIN device Cards accepted The unit will accept only program cards for administrative use Dual print copy operation The Datatron III was designed to simultaneously control the print and copy modes of multifunction copiers networked to PCs Transaction history The Datatron III has an extensive capability for tracking vending activity History meters are viewed on the display printed out or uploaded to a PC and imported into a spreadsheet Licenses and Program cards Before a unit leaves the factory it is configured with a license facility or site code which you can t change and up to 2000 programmable PIN codes You will receive a set of program cards with your Datatron III system These program cards contain license codes that match the codes programmed into your unit s There are no user cards Users enter PIN numbers on the keypad to activate the Datatron III The utility software CD you received with your Datatron III activates computer communications not this card Insert Face Up A Datatron A CowTReL Card Re order number 940002 001 The Control Card Adds or deletes PIN accounts Sets the total value of each PIN Account The site administrator assigns each user a PIN code which is entered on the keypad by users when they want to make a copy Audits or clears indi
8. not properly configured to function in this system It will not operate and may cause damage e If you substitute a known good Datatron III cable and operation is restored contact VENDAPIN Support for a replacement cable e If you swap out the printer and the good printer works on this Datatron and cable the suspect printer has failed Contact VENDAPIN Support for a replacement printer Troubleshooting Printer Interface Settings and Firmware Do not start here Verify first all the previous printer tests have been performed and all other problems are resolved It is very unlikely your failure is related to these settings unless tampering has occurred e The Datatron III unit has no printer configuration settings They are set permanently in the firmware e The printer should be configured to operate with the parameters listed below factory defined in the Datatron III Read the SH 42 printer user s manual to find out how to set them _ Printer Serial Settings Baud Rate 9600 Parity None Data Bits 8 Stop bits 1 Flow Control None e The Model 5884 printer s internal DIP switches should be set to match the Datatron III parameters These are factory default settings and are provided for convenience so you may check them in case of trouble They normally should not need to be changed e Gain access to these switches by pressing the arrows on either side of the paper cover toward the REAR of th
9. that selection are ignored The relays are also disabled if the user presses D on the keypad ending the transaction Steering mode The Datatron III monitors two different pulses from the vending device One of the signals carries information about the selection made by the patron The other signal is the vend pulse for any price Sequence of events 1 When the patron enters a PIN code an opto opto 2 in the Datatron III registers the size amp color selection in the vending device to determine the vend price 2 If the remaining value in the PIN account is enough to cover the price level selected then the relay enables the vending device 3 When a vend is made a pulse is sent from the vending device to the Datatron III This pulse is registered by opto 1 and the appropriate price is logged to the customer s PIN account When the remaining value falls below the selected price level or the patron ends the vend operation by pressing D the relay is disabled until a lower price level is selected STEERING MODE RELAY ACTION If the value in the PIN account Then relay is Is greater than the selected price Enabled Is less than the selected price Disabled Note Optol registers the vend pulse and does not affect pricing How steering optos determine price Think of an opto as a switch that is either ON or OFF depending on the information it receives from the copier signal it monitors The selections made by the user ar
10. version normally displays on power up You can also read it in idle mode ENTER DATATRON PIN CODE by simply pressing Your firmware version will display briefly Make a note of this in your manual as you will need it if you need to call for support The table below shows how the firmware version relates to features in your Datatron III Version Displayed Count Price Accounts 4 11 1 One Count Price 2000 4 12 1 Two M 1 Master P 1 Print 1000 4 13 1 Two C 1 count C 2 count 1000 4 14 1 Two M 1 Master P 1 Print 1000 4 11 2 One Count Price STEERING MODE 2000 4 13 2 Two C 1 C 2 STEERING MODE 1000 Standard Mode uses e Anenable relay closure to allow the copy process to begin e A pulse back on Opto 1 from the copier indicates a Price 1 copy has been completed e A pulse back on Opto 2 from the copier indicates a Price 2 copy has been completed Steering Mode uses e Anenable relay closure to allow the copy process to begin A pulse back on Opto 1 from the copier indicates a copy has been completed A steady low level on Opto 2 line indicates the copy is Price 1 A steady high level on Opto 2 line indicates the copy is Price 2 Advantages and Disadvantages of the two methods Standard mode Steering mode e Fewer wires Advantages e Easier setup e Time vending available e More prices available e Fewer relay settings e More complicated pricing structure e More complicated setup e M
11. AT ANY TIME PRESS C TO GET TO MAIN MENU AND REMOVE THE CONTROL CARD This returns the machine to normal User Mode idle condition Parameter Description Default Range Provides keypad only access Menu to the maintenance menu Clear ONE PIN count Enter the one Pin you wish to reset Press A to confirm each PIN When done press C to return to program menu OR Clear ALL Counts To Reset Press A to confirm Note Delete ALL Sites PIN numbers can individual take considerable Counters of Display shows tinta All PINS Clear all PIN counters Tee rese not accounts None Caution You will have to reload all PIN accounts after performing this operation just as in Press 3 above See caution Press A to activate counter on Deleting all clear PIN accounts Then display shows Delete all PIN Press C to return to program menu Caution if you press A not recommended you will delete all accounts and have to reload them all as if you were initializing Enter the one PIN you wish to audit followed by the A key Display will show PV1 XXXXXX XX EUR M XXXXXX XX ONE PIN None LIN 0 2000 Press S to advance to next PV 0 999999 99 Press 5 screen PV2 XXXXXX XX P XXXXXX XX Press C to exit program mode to main menu Display shows 1 Total count 2 Total copies To Audit or Select and press your choice 1 Clear Master or2 Counters None 0
12. PIN LLC customer service you may be asked to provide this boot up information Please note the displayed version numbers and write them in the spaces provided on the last page of this manual Firmware version This is the version of the firmware issued with your unit Site Code The unit is programmed with a site code unique to the customer site It matches your Control Card s Your Unit Programming the unit Modifying parameters The unit must be in program mode to modify parameter values Values can include PIN numbers for users and the authorized number of copies for two prices Insert the Control Card that came with your unit to enter program mode You will find that it works best if you insert it with a quick smooth motion Note A computer cannot be used for changing parameter settings on the Datatron III Configuring the unit for print or copy vending When you first turn on the unit it will be in standby mode ready for user input and display ENTER DATATRON PIN CODE Insert the Control Card The display will change to MACHINE LOAD COMMAND Enter the Menu Parameters as shown in the following table to control the features and prices Control Card Menu Selections and Parameters NOTE TO EXIT PROGRAM MODE AT ANY TIME PRESS C TO GET TO MAIN MENU AND REMOVE THE CONTROL CARD This returns the machine to a normal User Mode idle condition Parameter Description Default Range Provides keypad only access to the
13. Press C to exit program mode to main menu None PIN 0 2000 PV 0 999999 99 Vending Interface How the Datatron III and Copier communicate Every time a customer makes a selection on a copier pulses signals are detected by the Datatron III through an optical isolator or opto Optos allow the unit to see a particular signal condition inside the copier Based on the customer s selection individual optos are turned on or off The debit price is determined by the collective state of the optos The firmware determines whether there is enough money to cover the vend and if so turns on a relay switch that enables the device to make the vend Pulse detection in standard and steering modes The Datatron III connects to the host device via a machine harness which plugs into the 9 pin white AMP Mate n Lok connector The Datatron uses either a standard or steering pulse detection to intercept signals it receives over that connection e Configuring the terminal to operate in standard or steering mode requires proper selection of a Datatron III model and firmware e Note Incorrectly wiring machine harness will result in equipment malfunction and or damage Pay careful attention to the instructions that come with your machine specific machine harness Optos are polarity sensitive Normal and Steering mode Operation The firmware installed in your device determines the mode of operation you will be running The firmware
14. as been completed e A steady low level on Opto 2 line indicates the copy is Price 1 e Asteady high level on Opto 2 line indicates the copy is Price 2 setting up a Printer Configuring a serial printer A portable printer connected to a Datatron III can print out history meters and PIN account information Follow the instructions below to connect the printer to the Datatron III and troubleshoot the printer interface Installation Connect the serial printer to the RJ 12 port on the back of the Datatron III controller using the cable furnished with your printer Using a cable other than the one supplied with the printer usually will not work and may cause damage Connect the DB 25 connector to the back of the printer Use only the power adapter supplied with your printer Other power adapters may be the wrong voltage or polarity and can cause damage to your printer Make sure the power adapter is plugged into an AC outlet with good power Make sure the other end of the DC cable is correctly plugged into the printer The power adapter has a Green LED on it which will light up if it is working If the Green LED does not light up either the AC power is not working or the power adapter is damaged If those two items are OK the Red LED labeled P on the top of the printer should light up indicating the printer is receiving power If the Green SEL light is not ON press the SEL pushbutton on the top of the printer Normally it co
15. ashed on the display and vending is terminated The user cannot use the PIN account in that machine until the account s meters are reset The Datatron III allows you to impose different vend limits on each account number When a new account created you must determine the limit on each meter The PIN account will be locked out when the vend limit 1s reached Creating PIN accounts The table below gives an example of how to set these parameters Parameter listing The table below lists the parameters in the order they appear on the display the acceptable range of values and the default setting for each parameter When you first turn on the unit it will be in standby mode ready for user input and display ENTER DATATRON PIN CODE Insert the Control Card in a swift smooth motion The display will change to MACHINE LOAD COMMAND Enter the menu Parameters as shown in the following table to control the prices Parameter Description Default Range Provides keypad only access Menu to the maintenance menu Enter the first Pin Number For PV1 or print value 1 enter the number of copies authorized for Price 1 For PV2 enter the number of copies authorized for Price 2 a ee nee to confirm values for PIN 0 2000 eres Ns None PV 0 999999 99 Press 1 If you do not press A no change or entry is made Continue for as many PIN Numbers as you wish Press C to cancel and return to main program mode menu at any time Enter
16. atatron III ASCII Download For attachment to a computer Replacement Control Card Specific to YOUR system Country and Call Location Code Machine Harness Specific to each copier Call VENDAPIN Support for ll Ca correct interface NOTES NOTES NOTES Contact Sales Manufacturing 21B Squires Street Cortland New York New York USA 13045 Tel 1 352 678 3021 Alternate 1 607 428 0627 Fax 1 775 514 7530 SalesQ vendapin com General Support Technical Service Support support vendapin com Corporate Offices 16381 Cherokee Road Brooksville Florida 34601 Tel 1 352 796 2693 Fax 1 775 256 6311 Web Site www vendapin com
17. briefly Make a note of this in your manual as you will need it if you need to call for support The table below shows how the firmware version relates to the features in your unit which is chosen to match your copier Version Displayed Count Price Accounts 4 11 1 One Count Price 2000 4 12 1 Two M 1 Master P 1 Print 1000 4 13 1A Two C 1 count C 2 count 1000 4 14 1A Two M 1 Master P 1 Print 1000 4 11 2 One Count Price STEERING MODE 2000 4 13 2 Two C 1 C 2 STEERING MODE 1000 Standard Mode uses e Anenable relay closure to allow the copy process to begin e A pulse back on Opto 1 from the copier indicates that a Price 1 copy has been completed e A pulse back on Opto 2 from the copier indicates that a Price 2 copy has been completed Steering Mode uses e Anenable relay closure to allow the copy process to begin e A pulse back on Opto 1 from the copier indicates that a copy has been completed e A steady low level on Opto 2 line indicates the copy is Price 1 e Asteady high level on Opto 2 line indicates the copy is Price 2 About the Product A Datatron III Series product is a dual mode device that controls access to printers copiers duplicators or any other device controllable with a relay closure Customers use PIN accounts to pay for products or services Vend price structure The Datatron III supports pricing based on patrons paying for services using PIN numbers entered on the
18. chine specific interface harness 9 pin AMP connector This should allow you to run the copier without the Datatron III to verify the copier is OK Contact VENDAPIN technical support Insert Control Card Press 9 but no Printing Printer malfunction Serial Cable failure bad Datatron III unit Make sure the printer is turned on and plugged in to a good AC source Check the printer connections and that the serial cable is good Check the Datatron III to see if other functions are working Contact VENDAPIN technical support Copier problems There are no timing parameters in the Datatron III Print Datatron III to synchronize with the timing of the copier The interconnect instructions for your particular machine came with the interface cable you ordered Be sure to carefully check wiring before applying power to prevent damage Note Please ensure that you tested the copy vend using various paper sizes and copies on copier to verify that all functions are operating correctly BEFORE you install the Datatron III or its wiring harness e Be sure that the correct selection of steering or standard mode is selected by the internal firmware in your Datatron III unit Problem Cause Solution Datatron III unit is standard but Obtain the correct Datatron Onone price tharged your copier is steering mode III firmware Only one price charged Perhaps Datatron III unit is steering bu
19. counts and the authorized value in each account Existing customers might need to set their unit s PIN numbers for the following reasons e f you re adding new access codes in addition to the existing ones or changing the values authorized to each user e f you re purging old access codes and then replacing them with new ones setting Copy Prices Using the Price Menus You can set two prices on a Datatron III When you first turn on the unit it will be in standby mode ready for user input and display ENTER DATATRON PIN CODE Insert the Control Card The display will change to MACHINE LOAD COMMAND Enter the menu Parameters as shown in the following table to control the prices Parameter listing The table below lists the parameters in the order in which they appear on the display and gives the acceptable range of values and corresponding default setting for each parameter NOTE TO EXIT PROGRAM MODE AT ANY TIME PRESS C TO GET TO MAIN MENU AND REMOVE THE CONTROL CARD This returns the machine to a normal User Mode idle condition Parameter Description Default Range Provides keypad only access to the maintenance menu Menu Display shows 1 PRICE O Original Price N XX XX To Set PRICE To exit without changing ONE Press C None 0 99 99 Press 7 Enter the new price and Press A to change Press C when done to return to Program mode menu Display shows 2 PRICE O Original Pric
20. damage may result If the printer or power adapter is determined to be bad contact VENDAPIN Support We can also furnish paper or ribbons 3 Using printer standalone self test mode This is a standalone self test mode for the Model 5884 Use this test if nothing happens when pressing 9 to print from the control card menu on the Datatron III keypad No cable or Datatron needs to be attached for this printer only test e The power adapter should be unplugged from the AC for 10 seconds e Press and HOLD the SEL button on the printer during the following operations This puts the printer into self test mode e Plug in the power adapter still holding the SEL button down Continue to hold the SEL button e Some alphanumeric characters will continue to print out usually two lines with an ABCDE sequence Release the SEL button on the printer when the test is over e This test verifies that the internal circuitry of the printer the ribbon the paper feed and the power adapter are OK e It eliminates everything except the Datatron III the interconnect cable and the communications port settings on the printer 4 Troubleshooting Interconnect wiring and hardware e First try the printer self test ribbon paper and power supply checks above e f you have other Datatron III installations at your facility borrow a serial cable to substitute for the suspected bad one e NOTE Do not use another device s RS 232 cable It is probably
21. e N XX XX o PRICE To exit without changing Press C None 0 99 99 Press 8 Enter the new price and press A to change Press C when done to return to Program mode menu Using Meters About meters All vending activity is recorded by an extensive set of internal electronic meters e Master Count meter Provides a tamper proof record of all the counts made on the unit Individual meters Allow for periodic recording of transactions All PIN accounts come with one or generally two individual meters Depending on your firmware they may be a Master or Copy pair or a Print Value 1 and Print Value 2 type count They are usually viewed then reset with value on a regular basis 1 Viewing and resetting meters on the Datatron LCD display You can view both total and individual meters directly on the display or upload them to a PC using VENDAPIN s Datatron III CD The manual keypad meter reading technique is shown in the table below When you first turn on the unit it will be in standby mode ready for user input and display ENTER DATATRON PIN CODE Insert the Control Card The display will change to MACHINE LOAD COMMAND Enter the menu Parameters as shown in the following table to control meters Parameter listing The table below lists the parameters in the order in which they appear on the display the acceptable range of values and the default setting for each parameter NOTE TO EXIT PROGRAM MODE
22. e a Return Authorization Number upon receiving a written request at the above address or a request by phone at 1 607 352 678 3021 customers should ask for the Technical Service Hotline Please provide the model number and serial number of the unit or the unit that contained the component s you wish to return For non warranty service please be prepared to supply a purchase order VISA MasterCard or American Express authorization or make other payment arrangements as required Within the continental United States you may request that your serviced unit be returned to you on a C O D basis Preface Models covered in this manual This manual applies to firmware versions 4 11 1 and higher This manual covers the models shown in the following table 5882 CR 80 card reader 945882 002 2000 PIN Single count 5885 CR 80 card reader 945885 002 1000 PIN Dual count An optional Model 5884 portable printer 945884 001 may be used to print out an account audit e This is a plain paper printer Replacement paper may be ordered from VENDAPIN LLC e A replacement ribbon is also available See Parts List What s new in this release Normal and Steering mode Operation The firmware installed in your device determines the mode of operation you will be running The firmware version usually displays at power up You can also read it in idle state ENTER DATATRON PIN CODE by simply pressing Your firmware version will display
23. e printer Then look inside to the right on the PC board Compare the settings to the table below e Unless you are very sure of how to do it properly contact VENDAPIN Support if you think the settings are incorrect before attempting to change them Just one switch in the wrong position can stop all printing data communication between the two devices Printer Switch Settings 1 2 3 4 5 6 LEVEL ON ON ON ON OFF OFF OFF OFF Computer Upload Problems Datatron HI Download Software Follow the instructions on the CD to properly set up the computer to receive data from the Datatron III unit e Be sure the Com port number baud rate and parity are correct as shown in the screen shot above e Be sure the computer style serial cable is correctly attached and not damaged e If problems persist after you try this call VENDAPIN Support Parts and Accessories Replacement parts The following is a list of replaceable parts for all Datatron III based products from VENDAPIN Part number Description 945884 001 Model 5884 Portable Serial Printer Call DB 25M To RJ 11 Serial Printer Cable for Model 5884 Portable Printer 900001 Printer Ribbon for Model 5884 Portable Printer 900002 Paper for Model 5884 Portable Printer 770003 Test jumper plug for 9 Pin AMP interface Connector 645884 002 DB 9F to RJ 12 Serial Data Cable for Datatron III to Computer Call CD D
24. e registered by two optos in the Datatron III The table below shows that by using every unique ON OFF combination of optos 1 and 2 two price levels are possible Opto Price r Level OFF 1 ON 2 Notes e Optol registers the vend pulse and does not affect pricing Notes for both modes e Either or both Optol and Opto2 are used by Standard Mode e In steering mode Optol is used for vend pulse and does not affect pricing Typical Print Datatron III Configuration Standard Mode Configuration Example Typical Copier Configuration Paper Sizes in copier trays e Letter e Legal Copier Interface Signals e Vend pulse from copier when letter size copy is being made Pins 3 amp 4 e Vend pulse 2 from copier when legal size copy is being made Pins 5 amp 6 e Input enable relay line to copier to allow copier to run Pins 1 amp 2 Typical Print Datatron III Configuration Steering Mode Configuration 1 Example Typical Copier Configuration i e Black amp White multi functional copier printer Paper Sizes in copier trays e Letter e Legal Toner Types e Black amp White Copier Interface Signals Enable Signal from Datatron to Copier e nput enable line to copier to allow the copier to run normally open relay contact closure Price Data Signals from Copier to Datatron e Vend pulse from copier to Datatron for all prices to Opto 1 indicating a copy has been made e Paper size selection is
25. erence in which case the user at her his own expense will be required to take whatever measures may be required to correct the interference Information to User This equipment must be installed and used in strict accordance with the manufacturer s instructions VENDAPIN LLC is not responsible for any radio or television interference caused by unauthorized modification of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by VENDAPIN LLC The correction of interference caused by such unauthorized modification substitution or attachment will be the responsibility of the user Two Year Warranty and Service Policy VENDAPIN LLC warrants to the purchaser that this VENDAPIN product hereinafter called the unit is free from defects in materials and the workmanship for a period of two 2 year from the date of purchase If any such defect is discovered within the first 90 days of the warranty period VENDAPIN LLC will repair or replace the unit free of charge If any such defect is discovered after 90 days and up to the end of the two year warranty period VENDAPIN LLC will repair the unit free of charge All warranty repair and replacement actions are contingent on verification of the defect s or malfunction s and upon prepaid delivery of the unit to VENDAPIN LLC 21B Squires Street Cortland New York USA 13045 by parcel post common carrier UPS or other commercial means This warrant
26. for the foregoing warranty which is exclusive there is no other expressed warranty being made This warranty gives you specific legal rights You may have other rights which vary according to the state or country in which the unit was sold Disclaimer This equipment is serviceable by a trained and qualified technician Parts and Service Policy This policy requires you to ship prepaid to us the unit and or major components of the unit under a Return Authorization for repair VENDAPIN LLC shall not be obligated to service or supply parts for any unit after seven years from date of purchase Charges for return shipping parts and service will be incurred as applicable at the prevailing rates VENDAPIN LLC will enclose a copy of the completed return authorization RA with your unit This authorization details the work performed and the costs incurred Please refer to the RA number in future communications with VENDAPIN LLC about this unit This policy is for coverage within the continental U S only Return Authorizations All units returned to VENDAPIN LLC must be shipped with a return authorization number RA affixed to the outside of the shipping container and addressed to Technical Service Department VENDAPIN LLC 21B Squires Street Cortland New York USA 13045 VENDAPIN LLC reserves the right to refuse any incoming shipment not marked with an RA number on the outside of the shipping container VENDAPIN LLC will issu
27. ite AMP Mate n Lok connector on the Datatron III interfaces with third party vending devices such as copiers duplicators and printers Pre assembled machine specific harnesses with installation instructions from VENDAPIN are available for most devices Please have your copier type ready when you call to order Note Incorrectly wiring your machine harness will result in equipment malfunction and or damage Pay careful attention to the instructions that came with your machine specific machine harness Optos are polarity sensitive Pinout for 9 Pin AMP Interface Connector PINand Color Standard Mode Steering Mode Blue Open Enable Normally Open Enable Green Common Enable Common Enable I Count Signal 3V 24V Opto 1 3 Purple Price eas Count Signal 3V 24V Opto 1 Price 1 5 White Count Signal 3V 24V Opto 2 Price 2 o edle Count Signal 3V 24V Opto 2 Price 2 7 Not Used 8 Not Used 9 Not Used Mode Operation Standard Mode uses e An enable relay closure to allow the copy process to begin e A pulse back on Opto 1 from the copier indicates that a Price 1 copy has been completed e A pulse back on Opto 2 from the copier indicates that a Price 2 copy has been completed Steering Mode uses e An enable relay closure to allow the copy process to begin e A pulse back on Opto 1 from the copier indicates that a copy h
28. ll PIN Press A to activate counter clear accounts aner performing this See caution on Then display shows a ea A gsm Deleting all PIN accounts Delete all PIN Press C to return to program menu Caution if you press A not recommended you will delete all accounts and have to reload them all as if you were initializing Enter the PIN you wish to audit followed by the A key Display will show PV1 XXXXXX XX To View Counts M XXXXXX XX for ONE PIN None PIN 0 2000 Press S to advance to next screen PV 0 999999 99 Press 5 PV2 XXXXXX XX P XXXXXX XX Press C to exit program mode to main menu To Audit or Clear Display shows 1 Total count 2 Total copies Master Counters Select and press your choice 1 or 2 None 0 999999 99 Read meter Press 6 Select to clear count to zero Select C to quit without resetting Display shows 1 PRICE To Set PRICE O Original Price N XX XX ONE To exit without changing Press C None 0 99 99 Press Enter the new price and Press A to change Press C to return to Program mode Display shows 2 PRICE O Original Price N XX XX To Set PRICE TWO To exit without changing Press C None 0 99 99 Press 8 Enter the new price and Press A to change Press C when finished to return to Program mode menu To Send Data to Display shows a Printer See Printer 2 ee rome Rc d NO None Troubleshooting if you P g i have problems P
29. mes up in Select mode ready to operate To print from the Datatron III insert your Control Card into the Datatron III Then enter parameter 9 as shown in the table below and follow the instructions to print Parameter Menu Description Provides keypad only access to the maintenance menu Default Range Press 9 on the Datatron III to send data toa Printer connected to the RJ11 port Display shows Print Data A YES C NO Press A and wait for printer to finish None N A You should see a complete printout of PIN account records for auditing If your printer does not operate correctly at this point see the Troubleshooting section which follows later LCD Message Control Card Facility Error Error Messages Troubleshooting amp Misc Cause Inserted card is wrong format Solution This card belongs to a different system or has become corrupted Contact support for card replacement Exercise care to protect cards from magnetic fields or heat Nonmember JCM Card This card does not belong to this system This may happen with a Control Card that has become corrupted Possibly improper storage or handling Contact support for a replacement control card Control Card Error Control Card Error This may happen with a Control Card that has become corrupted Possibly improper storage or handling Contact support for a replacement cont
30. ore wires e Fewer prices available Disadvantages 8 e More relay settings Standard mode In standard mode the vending device offers only two price selections Each selection transmits its own vend pulse which is registered in the Datatron III by an opto dedicated to that pulse Two corresponding relays enable the vending device at the appropriate price level For this scenario let s assume the vending device is a copier and that the price 2 selection costs more than the price 1 selection L 2 The customer enters his PIN number on the Datatron III keypad The value in the PIN account is compared with both price 1 and price 2 e If the value in the account is greater than or equal to price 1 relay 1 is enabled e If the value in the account is greater than or equal to price 2 both relay 1 and relay 2 are enabled The customer makes a selection and presses the copy button The incoming vend pulse is detected by the corresponding opto If the appropriate relay for that price level was enabled i e there was enough remaining value in the account the account is credited and the copy is made e faprice 1 debit pulse was detected by opto 1 the unit credits price 1 e faprice 2 debit pulse was detected by opto 2 the unit credits price 2 The customer continues making copies When the remaining value in the account falls below a price level the corresponding relay is disabled and subsequent vend pulses for
31. ress 9 Press A and wait for printer to finish Display shows To toggle the Set Counter Beep when a key Beep ON is pressed ON N A Press A to toggle it ON or OFF Press 0 Press C to return to Program mode menu No Activity timer The amount of time the Datatron will remain active after the last transaction Factory default is 60 seconds PIN Codes What are PIN codes A PIN code is a number encoded in the Datatron III unit that identifies the user For example in a university setting each group of freshmen sophomores juniors seniors and staff could each be assigned a distinct personal or group access PIN VENDAPIN offers up to 2000 access PIN numbers depending on model and firmware The unit logs every transaction made by each PIN code If the PIN code entered on the keypad doesn t match one of those programmed onto the unit the display shows PIN code illegal and the Datatron III will not permit the transaction Purpose of PIN numbers e PIN numbers provide a way to track usage patterns of different user groups e You can factor PIN numbers into your pricing structure and set transaction prices and access to more costly features such as color printing e PIN numbers provide a security mechanism PIN numbers will work at your location only if they match an authorized PIN stored in your Datatron III Reasons for changing PIN numbers When you receive new units from the factory you will need to create ac
32. rol card Speed Abnormality Control Cards have to be inserted smoothly and quickly The Datatron is not reading the card correctly Try inserting the card again until you have a feel for the correct speed If problem persists card reader may be failing Contact support PIN CODE Illegal The PIN Code does not match any authorized users Enter a new PIN code using Control card and the standard menu number 1 as described in the manual Error Card was inserted before the Datatron was finished with power up reset procedures Turn power off to unit Power back up and wait until display says ENTER DATATRON PIN CODE Then insert Control Card correctly Troubleshooting guide Datatron III problems The following table lists problems that may occur in the Datatron III and provides steps to take to resolve the behavior Problem No letters on LCD display screen Cause No power to unit Solution Check that the AC adapter is plugged in to an AC outlet with GOOD power Power down for few seconds then power up again unplug amp replug the unit power cord from electrical outlet Contact VENDAPIN technical support Copier not running Interface cable unplugged or damaged e Check that the cable from the back of the Datatron unit is plugged into the connections to the copier Check for cut or broken wires e Try plugging the test plug jumper connector into the ma
33. t Obtain the correct Datatron free copies on Price 2 your copier is standard mode III firmware If your copier does not operate at all after it has been successfully in service with the Datatron III e Unplug the machine specific harness 9 pin AMP connector and attach the white 9 pin test plug jumper in place of the Datatron III We provide this test connector so you can efficiently track down problems e If your copier runs check the Datatron III s settings and connections described in Troubleshooting Contact VENDAPIN support for help e f your copier does not run the copier has failed The test plug jumper eliminates the external control signal enable functions from the copier and should restore it to its original operation Repair the copier Troubleshooting printer operation and cables Recheck the power adapter operation as described in installation above If the power adapter is damaged contact VENDAPIN Support for a replacement 2 If the noises indicate print head and paper feed motors are trying to operate but the printing is very light or not at all or no paper is coming out of the printer make sure paper and ink ribbons are installed correctly See printer manual for details on paper or ribbon replacement Be sure to follow precautions in manual for cover removal Also be sure to follow warning instructions to NEVER LIFT THE RIBBON BY THE LEFT SIDE FIRST permanent print head and ribbon
34. vidual counters or the master total counter Sets Price 1 and Price 2 Sends audit data to a printer Enables or disables the beep when each key is pressed Getting Started Setting up the unit Connecting the unit to the host device Installation instructions tailored to the product you ordered should have been included with the shipment of your unit s Vending from a copier If you re connecting to a copier a machine harness specific to the make and model of your copier will be required Vending reports to a computer If you are using a computer to track activity e Attach the serial cable you received with your Datatron III from the RJ 11 port on the back of the Datatron III to a spare DB 9 COM port on your computer Do not substitute data cables designed for other device as improper operation or damage may result e Once the unit is powered up see below make sure the baud rate of the computer is set to the baud rate of the Datatron III The software contained on the Datatron III CD you received running on the host PC should help you set the baud rate to achieve optimal performance e Install the print vend software and monitored printers according to the instructions provided on the software CD Powering up the Print Datatron III Plug the Datatron III into a 3 prong grounded wall outlet The unit will cycle through its boot up sequence displaying the firmware version If you ever need to call or email VENDA
35. y does not apply to normal wear to tampering or alterations resulting in cracked or broken components or to units damaged by excessive heat cold or moisture To preserve your rights under the warranty you must provide proof of purchase for the returned unit Returning the Warranty Registration card shipped with the new unit will register the warranty Otherwise a copy of the sales invoice showing the serial number of the returned unit must accompany the unit as proof of purchase If your unit is delivered to VENDAPIN LLC lacking proof of purchase and we are unable to otherwise verify date of purchase we will assume the purchase date of the unit was prior to the one year warranty period In such instances the unit will then be serviced under the terms of VENDAPIN LLC s Service Policy Our sole and exclusive liability for defects in materials and workmanship shall be limited to repair or replacement of the unit at our service center and we shall not be liable for incidental contingent or consequential damages This warranty does not obligate us to bear any of the costs of transportation charges in connection with repair or replacement of the unit or any defective parts of the unit This warranty is invalid if the damage or defect to the unit is caused by accident Acts of God customer abuse misuse unauthorized alteration or repair or vandalism by third parties This warranty is made in lieu of any other expressed warranty and except
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