- Hellas Sat
Contents
1. HELLASSAT Point amp Play Setup Manual page 13 Version 1 2 May 2008 Setting up the antenna H lt LLASSAT Step 3 Mounting the antenna 1 Insert the 2 brackets in the masthead as shown 2 Use the 2 pole clamps and nuts to attach the masthead to the pole If the pole is low enough you can first assemble the masthead brackets and clamps and slide the assembly over the antenna pole If the pole is too high or does not have an open ending you will have to fix the masthead around the pole Do not attach the clamp too tightly as you will need to adjust it later on but make sure the clamp is attached tightly enough to prevent it from sliding down the pole Version 1 2 May 2008 HELLAS SAT Point amp Play Setup Manual page 14 Setting up the antenna V H lt LLAS SAT Make sure the masthead is already pointing in the general direction of the satellite To do so use the pointing data available in the Antenna Pointing Information document Make sure to attach the masthead upright to the pole HELLASSAT Point amp Play Setup Manual page 15 Version 1 2 May 2008 Setting up the antenna H lt LLASSAT 3 Attach the dish to the masthead with the appropriate screws and nuts Version 1 2 May 2008 HELLAS SAT Point amp Play Setup Manual page 16 Setting up the antenna i H lt LLAS SAT 4 Insert the feed arm in the cut away at the bottom of the dish and fix the arm with the appropriate bolts2. HELLASSAT Point amp Play Setup Manual page 17 Version 1 2 May 2008 Setting up the antenna H lt LLASSAT 5 Attach the clamp around the iLNB using the appropriate nut and bolt Do not to attach the clamp too tightly as you will need to adjust it later on Version 1 2 May 2008 HELLAS SAT Point amp Play Setup Manual page 18 Setting up the antenna ri H lt LLAS SAT 6 Slide and click the iLNB clamp into the feed arm HELLASSAT Point amp Play Setup Manual page 19 Version 1 2 May 2008 Setting up the antenna H lt LLASSAT The antenna is mounted The result should look like the figure below Version 1 2 May 2008 HELLAS SAT Point amp Play Setup Manual page 20 Setting up the antenna V H lt LLAS SAT Step 4 Fixing the antenna cabling Fixing the antenna cabling includes the following steps Connecting the F connectors on the coax cable page 22 Grounding the iLNB page 24 Adjusting iLNB polarisation page 25 Connecting the iLNB to the IPmodem page 27 Connecting the IPmodem to your computer page 28 HELLASSAT Point amp Play Setup Manual page 21 Version 1 2 May 2008 Setting up the antenna H lt LLASSAT Connecting the F connectors on the coax cable You will need a cutter and possibly pliers to connect the F connectors To connect an F connector to a cable 1 For the outdoor end of the cable first slide the rubber boots over the coax cable outside use 2 Str
3. HaLassar Newtec Point amp Play Setup Manual Version 1 2 May 2008 Contents H lt LLASSAT Contents 1 Introduction WERPRREDAPERREERESERERREBEREEERERNERSEREREEERURRERRSSOENBEBCENEEREERE 4 AbOUE this OLIO ar enean RA nU 4 Safety precalbiOz see 5 Material provided in the DOX asssssecucexuscxtui added nsckiiRtx DEDE 7 Material you need to provide 9 Installation Overview ea 10 2 Setting up the 11 Step 1 Choosing a suitable location 12 Step 2 Mounting the antenna 13 Step 3 Mounting the 14 Step 4 Fixing the antenna cabling sese 21 Step 5 Pointing the antenna eese nnn 29 Version 1 2 May 2008 HELLAS SAT Point amp Play Manual page 2 H lt LLASSAT HELLAS SAT Point amp Play Manual page 3 Version 1 2 May 2008 Introduction S uaLAsSAT 1 Introduction About this guide This guide provides a step by step procedure to install the HELLAS SAT terminal consisting of the antenna and the IPmodem Before installing Before starting to install the antenna it is important to read the following sections Safety precau
4. If the satellite has only one pointing carrier you will see the page below Newtec SHAPING THE FUTURE OF SATELLITE COMMUNICATIONS Ethernet Satellite software Reboot 28 E Overview Modem state idie Software Version 1 6 4 0 Pointing Click the Start Pointing button ta start the pointing Sie Pointing Click the Skip Pointing button to skip the pointing _ Skip Pointing procedure procedure Do not start pointing without pointing documentation Interface Statistics Interface bytes packets errors dropped RX 29633 226 o a Ethernet Interface TX 66094 166 o 0 RX o o a Satellite Interface TX 0 o 0 o 5 Click the Start Pointing button You can now start pointing the antenna Note Whenever you redo the pointing procedure and access the IPmodem software the button will be labelled Restart Pointing instead of Start pointing HELLASSAT Point amp Play Setup Manual page 31 Version 1 2 May 2008 Setting up the antenna uaLAsSAT Using the Point amp Play Tool The Point amp Play Tool will help you point the antenna correctly During the pointing procedure the Point amp Play Tool can produce various sounds each having a specific meaning described below You will thus need to put on the headphone whenever needed during the pointing procedure Ensure that the volume of the Point amp Play tool is not set too loudly other
5. eccentric A 3 988 2 Rotate the eccentric 3 with the hex key until the letters A on the eccentric and the masthead point towards each other as shown in the figure above 3 Secure the lock bolts 1 and 2 4 Loosen the bracket nuts 4 You can now move the antenna horizontally Set the antenna to the average azimuth for your country as shown in the Antenna Pointing Information document Use a compass if required Version 1 2 May 2008 HELLAS SAT Point amp Play Setup Manual page 36 Setting up the antenna V H lt LLAS SAT Fu 9 Pd ndi d 2 22 gt P p T 7 Azimuth 5 Slowly move the dish horizontally until you hear the highest possible continuous pitch tone Make sure to position the antenna in the middle of this tone range 6 As soon as you hear this continuous high pitch tone secure the bracket nuts 4 It is recommended not to secure the eccentric A as you may damage it by doing so HELLASSAT Point amp Play Setup Manual page 37 Version 1 2 May 2008 Setting up the antenna S uaLAsSAT Persistent low pitch If you keep hearing a low pitch tone this might indicate one of the following issues Check if you have a clear line of sight and no building tree or other obstruction is blocking the path between the antenna and the satellite Select a place with clear line of sight to set up the antenna The pointing carrier selected in the IPmodem status page i
6. ace your head and or body in that zone while the system is operational Take the necessary precautions to prevent access to the antenna by children or unauthorised persons IPmodem There are no user serviceable parts in the IPmodem There are potentially lethal voltages inside the equipment It should only be opened by a technician trained and certified to service the product When the IPmodem is powered on DC voltages are present on the rear panel Tx and Rx connectors Do not expose the IPmodem to rain or moisture to prevent fire or shock hazard Do not expose the IPmodem to dripping or splashing and do not place any objects filled with liquids such as vases on it Postpone antenna and IPmodem installation until there is no risk of thunderstorm or lightning activity in the area To prevent electrical shock if the unit is provided with a polarized plug do not connect the plug into an extension cord receptacle or other outlet unless the plug can be fully inserted with no part of the blades exposed Connect the in line power supply input power cord to a properly grounded three prong AC outlet Do not use adapter plugs or remove the grounding prong from the plug Do not use the in line power supply power cord when damaged in any form HELLASSAT Point amp Play Setup Manual page 5 Version 1 2 May 2008 HeiLassar Introduction Cautions A caution refers to an action or situation that could result in equipment
7. amp Play Setup Manual page 6 Introduction V H lt LLAS SAT Material provided in the box HELLASSAT Point amp Play Setup Manual page 7 Version 1 2 May 2008 i Introduction VY Halassar Material provided in the box list Number on figure Item Quantity 1 Masthead 1 2 Brackets 2 3 Pole clamps 2 4 iLNB clamp 1 5 A loek downc nvertet 1 6 Screw 50 mm M6 2 7 Screw 20 mm M6 1 8 Screw 16 mm M6 4 9 Hex key 1 10 Cap 1 11 F connectors 4 12 Parker Screw 1 13 Feed arm 1 14 Satellite dish 1 15 Nut M8 4 16 Nut M6 7 17 Grounding nut 1 18 Headphone 1 19 Point amp Play Tool 1 20 IPmodem 1 21 Coax cable 1 22 Power adapter 1 23 Network ethernet cable 1 CD and documentation Version 1 2 May 2008 HELLAS SAT Point amp Play Setup Manual page 8 Introduction V H lt LLAS SAT Material you need to provide yourself A solid base for the antenna An antenna pole A Phillips head screwdriver PZ2 Open end spanners of 10 11 and 13mm Tie wraps A cutter A compass A spirit level A grounding cable This cable needs to meet the following specifications UL style 1007 1569 PVC insulated 300V 80 C C S A Type TR 64 18AWG Yellow Green attached to 4 3 mm insulation and 5 0 mm non insulation supported ring terminal Geographical pointing data available in the Antenna Pointing Information document Antenna pole requirements The antenna pole must be installed on a so
8. damage or destruction if you do not follow the instructions IPmodem Always use the in line power supply with the IPmodem Using a different power supply may cause equipment damage To ensure regulatory and safety compliance use only the provided power and interface cables or cables which conform to the specifications within this manual Do not open the unit Do not perform any servicing other than that contained in the installation Refer all servicing to qualified service professionals Avoid damaging the IPmodem with static by first touching the coaxial cable connector when it is attached to the earth grounded coaxial cable outlet Always first touch the coaxial cable connector on the HELLAS SAT IPmodem when you are disconnecting or re connecting your Ethernet cable from the HELLAS SAT IPmodem or your PC To prevent overheating do not block the ventilation holes on the sides and top of the unit Only wipe the IPmodem with a clean dry cloth To avoid equipment damage never use fluids or similar chemicals Do not spray cleaners directly on the unit or use forced air to remove dust Install an AC surge arrestor in the AC outlet to which the IPmodem is connected This will avoid damage to the equipment by local lightning strikes and other electrical surges Point amp Play tool Ensure that the volume of the Point amp Play tool is not set too loudly otherwise damage to your hearing may occur Version 1 2 May 2008 HELLAS SAT Point
9. iLNB side view angle marker 5 5 ITIIIIITTN 130120 110100 90 80 70 60 HELLASSAT Point amp Play Setup Manual page 25 Version 1 2 May 2008 Setting up the antenna H lt LLASSAT 2 Inthe Antenna Pointing Information document look up the value that applies to the city closest to your position Set the iLNB to the angle you have found in the document 4 Lock the iLNB in the clamp with the securing bolt available on the iLNB Version 1 2 May 2008 HELLAS SAT Point amp Play Setup Manual page 26 Setting up the antenna V H lt LLAS SAT Connecting the iLNB to the IPmodem To connect the iLNB Interactive Low Noise Block downconverter to the IPmodem 1 Identify the cables marked RX and on the coax cables these marks are printed on the cables every 50 cm 2 Put the TX and RX connectors in the appropriate RX and TX jacks on the iLNB The outdoor connections need to be waterproof Make sure to use the outdoor connectors with rubber boots for the iLNB 3 Put the indoor TX and RX connectors in the appropriate TX and RX jacks on the IPmodem Use an 11 mm spanner to screw the connectors on the IPmodem iLNB iLNB Or HELLASSAT Point amp Play Setup Manual page 27 Version 1 2 May 2008 Setting up the antenna _H lt LLASSAT Connecting the IPmodem to your computer 1 Plug the network cable in the and your co
10. ip the coax cable as shown below Do not remove the aluminium foil or fold it back 3 Fold the wire shielding backwards over the cable jacket 4 Cut away the plastic shield The result should look like the figure below example showing the indoor end of the cable Version 1 2 May 2008 HELLAS SAT Point amp Play Setup Manual page 22 Setting up the antenna b H lt LLASSAT 5 Screw the F connector to the wire by hand 0 4cm _ E 1cm Repeat this procedure for all 4 F connectors HELLASSAT Point amp Play Setup Manual page 23 Version 1 2 May 2008 Setting up the antenna H lt LLASSAT Grounding the iLNB As you will use the antenna for internet access you need to ground the antenna To do so you need a grounding wire for grounding wire specifications see page 9 and a bolt fitting the grounding connection on the masthead The iLNB has a stud that you can use to ground it To ground the iLNB 1 Connect the grounding wire to the stud on the iLNB 2 Connect the wire to the grounding connection on the masthead Version 1 2 May 2008 HELLAS SAT Point amp Play Setup Manual page 24 Setting up the antenna V H lt LLA SAT Adjusting iLNB polarisation Polarisation of the iLNB allows correct data reception and transmission To adjust iLNB polarisation 1 Check the scaling on the iLNB Depending on the type of iLNB you have the scaling of the iLNB may range from 0 to 180 from 35 to 35
11. l User manual on the cd in Appendixes Local Network Configuration and Changing your IP settings Before fine pointing the antenna you need to access the status page of the IPmodem 1 Make sure the IPmodem is turned on and properly connected to your computer with a network cable 2 On your computer start your internet browser for example Internet Explorer Mozilla Firefox Opera Safari The status page is located on the IPmodem itself You do not need an internet connection to access this page 3 Type 192 168 1 1 in the address bar of the browser and press Enter The status page opens 4 Depending on your situation Ifthe status page contains a list with more than one pointing carrier keep the preselected carrier If pointing fails during the procedure you will need to select the other pointing carrier in the list and restart the entire procedure Pointing Click the Start Pointing button to Start Pointing Click the Skip Pointing button to Skip Pointing start the pointing procedure skip the pointing procedure Do not start pointing without pointing documentation When asked by your service provider change the pointing carrier below Pointing Carrier 1 10 8912500 GHz 22 0000 MBaud g Carrier 1 10 8912500 GHz 22 0000 MBaud Pointing Carrier 2 11 0000000 GHz 22 0000 MBaud Version 1 2 May 2008 HELLAS SAT Point amp Play Setup Manual page 30 Setting up the antenna HeLLASSAT
12. lid base and made of galvanized steel Minimum diameter 40 mm Maximum diameter 70 mm The antenna pole needs to be grounded according to local regulations Consult with a licensed electrician if in any doubt HELLASSAT Point amp Play Setup Manual page 9 Version 1 2 May 2008 Introduction H lt LLASSAT Installation overview The image below shows the results of a typical installation as described in the following pages Please read these pages carefully to perform the installation Satellite RA Power supply with adapter ILNB IPmodem Antenna Rx cable Tx cable Ethernet cable Version 1 2 May 2008 HELLAS SAT Point amp Play Setup Manual page 10 Setting up the antenna H lt LLASSAT 2 Setting up the antenna Assuming you already have a solid base made of concrete or firmly attached to a wall installing the antenna includes the following steps Step 1 Choosing a suitable location page 12 Step 2 Mounting the antenna pole page 13 Step 3 Mounting the antenna page 14 Step 4 Fixing the antenna cabling page 21 Step 5 Pointing the antenna page 29 HELLASSAT Point amp Play Setup Manual page 11 Version 1 2 May 2008 Setting up the antenna HeiLassar Step 1 Choosing a suitable location Outdoors antenna When setting up the antenna base take account of the orientation the antenna must have Orientation data are available in the Antenna Pointi
13. mputer s ethernet ports You can use the network cable provided in the box or a cable of your choice 2 Use the power adapter provided in the box to connect the IPmodem to a wall outlet The result should look like the figure below Version 1 2 May 2008 HELLAS SAT Point amp Play Setup Manual page 28 Setting up the antenna V H lt LLAS SAT Step 5 Pointing the antenna Pointing the antenna includes the following steps Setting the IPmodem software to pointing mode page 30 Using the Point amp Play Tool page 32 Setting up the Point amp Play Tool page 33 Rough pointing vertical elevation page 34 Rough pointing horizontal azimuth page 36 Fine pointing the antenna page 39 Checking the antenna pointing page 42 Finishing installation page 43 Confirming antenna pointing in the software page 44 Warning Do not stand in front of the iLNB or the antenna dish during pointing Keep the space between the iLNB and the antenna dish clear HELLASSAT Point amp Play Setup Manual page 29 Version 1 2 May 2008 SL Setting the IPmodem software to pointing mode Setting up the antenna Before you start The procedure below assumes that your computer is DHCP enabled that you will connect a single computer to the IPmodem If this is not the case or if you have another configuration you will find more information in the Terminca
14. ng Information document The antenna needs a clear view towards the satellite without any buildings trees that may hinder the signal To connect the antenna to the IPmodem you will use coax cable You can use the provided coax cable or a coax cable with the same specifications The coax cable connecting the antenna to the IPmodem must not exceed 30 meters The coax cable included in the box is 30 meters long About your HELLAS SAT Terminal For more information on the HELLAS SAT Terminal refer to the section Getting to know your HELLAS SAT Terminal in the Manual for HELLAS SAT terminal available on the cd included in the box Indoors IPmodem and computer Put the IPmodem in a dry room Indoors you will need to connect the IPmodem Tothe antenna with the coax cable To your computer with a network cable You can use the network cable provided in the box or a cable of your choice for example if you need a longer cable to connect the IPmodem to your computer To a wall outlet with the power adapter provided in the box Power adapter specifications universal input range 100 240 Volt 50 60Hz These steps are described further in this document Version 1 2 May 2008 HELLAS SAT Point amp Play Setup Manual page 12 Setting up the antenna V H lt LLAS SAT Step 2 Mounting the antenna pole When fixing the antenna pole on the base use a spirit level to make sure the antenna pole stands upright
15. ontent of the IPmodem status page does not change anymore refresh the page manually Internet Explorer menu File gt Refresh Mozilla Firefox menu View gt Reload If the status page does not reload reboot your IPmodem as described in the Terminal User Manual If you keep having problems with the installation refer to the Terminal User Manual on the cd Appendix Troubleshooting Guide Version 1 2 May 2008 HELLAS SAT Point amp Play Setup Manual page 42 Setting up the antenna V H lt LLAS SAT Finishing installation When pointing is completed you can turn off the Point amp Play Tool Remove the Tx cable from the Point amp Play Tool and connect it to the iLNB Slide the rubber boots over the connectors Use tie wraps to attach the cables to the feed arm Make sure to leave some slack on the cables The result should look like the figure below HELLASSAT Point amp Play Setup Manual page 43 Version 1 2 May 2008 Setting up the antenna H lt LLASSAT Confirming antenna pointing in the software 1 Back to your computer in the status page of the IPmodem click the Pointing Completed button Pointing Click the Pointing Completed button when your antenna is properly pointed Pointing Completed You are now ready to surf the internet Version 1 2 May 2008 HELLAS SAT Point amp Play Setup Manual page 44
16. rizontal and vertical pointing are described below in a sequential way In reality you will have to perform these two procedures simultaneously Whenever the procedure tells you to loosen a securing bolt or nut slacken it just enough to allow the corresponding element to move freely While performing this vertical rough pointing you will need to hold the antenna to prevent it from inadvertently losing its position In the Antenna Pointing Information document first check the elevation for the city closest to your location Elevation Version 1 2 May 2008 HELLAS SAT Point amp Play Setup Manual page 34 Setting up the antenna V H lt LLAS SAT 2 Loosen securing bolts 1 and 2 3 Use the hex key to rotate the eccentric E 3 until the letters E on the eccentric and the masthead point towards each other as shown in the figure above 4 While keeping the eccentric E in this position with the hex key set the dish to the elevation you found in the document Bolt 2 indicates the elevation In the figure above the elevation is set to 49 You can now remove the hex key from the eccentric E 5 Secure bolts 1 and 2 It is recommended not to secure the eccentric E as you may damage it by doing so HELLASSAT Point amp Play Setup Manual page 35 Version 1 2 May 2008 Setting up the antenna H lt LLASSAT Rough pointing horizontal azimuth To start horizontal pointing 1 Loosen the lock bolts 1 and 2 of the
17. s not correct If so on the IPmodem status page on your computer Click Pointing completed Click Restart Pointing Select the other pointing carrier in the list and restart the entire pointing procedure Itis indicated on the status page when you are pointed to the correct satellite The antenna might be pointing to the wrong satellite If so you need to repoint the antenna until you receive a signal perform the horizontal and vertical steps above until the antenna is pointing correctly towards the satellite Version 1 2 May 2008 HELLAS SAT Point amp Play Setup Manual page 38 Setting up the antenna V H lt LLAS SAT Fine pointing the antenna If you do not hear a continuous high pitch tone after securing the bolts the antenna will probably have moved slightly You then need to fine point the antenna Important note The procedures relating to vertical and horizontal fine pointing are described below in a sequential way In reality you will have to perform these procedures simultaneously HELLASSAT Point amp Play Setup Manual page 39 Version 1 2 May 2008 Setting up the antenna H lt LLASSAT Fine pointing vertical 1 Loosen bolt 1 2 Rotate the eccentric 3 until the Point amp Play Tool produces a continuous high pitch tone 3 Secure bolt 1 4 Place the cap 4 on bolt 2 and secure it with the appropriate nut Version 1 2 May 2008 HELLAS SAT Point amp Play Setup Manual page 40 Se
18. tions page 5 Material provided in the box page 7 Material you need to provide yourself page 9 Follow the entire procedure When installing the antenna it is important that you follow the entire procedure step by step When pointing the antenna you may need to repeat the steps from the section Rough pointing horizontal azimuth page 36 onwards to obtain optimal signal reception and transmission Related documentation When installing the satellite dish you will need to refer to the following documents The Antenna Pointing Information document which contains the geographical pointing data booklet included in the box HELLAS SAT Terminal User Manual available on the cd included in the box Copyright Copyright Newtec Cy NV 2008 Version 1 2 May 2008 HELLAS SAT Point amp Play Setup Manual page 4 Introduction 3 H lt LLASSAT Safety precautions This section lists the safety precautions to follow when installing the antenna Safety precautions are grouped into warnings and cautions Local regulations Always install the HELLAS SAT antenna in accordance with local regulations Warnings A warning refers to an action or situation that could result in injury long term health hazard or death if you do not follow the instructions Antenna RF radiation hazard The area between the antenna reflector and the iLNB feed horn exposes hazardous electromagnetic field levels during transmission Do not pl
19. tting up the antenna V H lt LLAS SAT Fine pointing horizontal 1 Loosen the horizontal lock bolt 1 and 2 2 Rotate the eccentric 3 until the Point amp Play Tool produces a continuous high pitch tone 3 Secure the horizontal lock bolts 1 and 2 HELLASSAT Point amp Play Setup Manual page 41 Version 1 2 May 2008 Setting up the antenna SL HeiLassar Checking the antenna pointing Perform the following checks to make sure the antenna will resist external movements wind 1 Make sure all bolts are tightly secured 2 Shortly place your hand between the iLNB and the dish As soon as you remove your hand you should hear the continuous high pitch tone again 3 Exert some pressure on the antenna to make the edges move about 3 cm on the left hand side right hand side and at the top then release it If the antenna is still pointing correctly you will hear the continuous high pitch tone again If not repeat the pointing procedure from the section Rough pointing horizontal azimuth page 36 until you obtain optimal signal 4 When the antenna is pointing correctly the message Correct satellite pointed optimally is displayed as shown in the following picture Status Overview Modem State pointing Correct satellite pointed optimally 0 0 dB below maximum measured level Demodulator 29 3 dBm E N 14 9 dB ASTRA 23 5 Sat 1E Software Version 1 6 4 0 Troubleshooting If the c
20. wise damage to your hearing may occur Correct tone The high uninterrupted tone means the antenna points correctly towards the satellite Possible tones are Very low uninterrupted tone The antenna is not pointing to a satellite and has not been pointing to the correct satellite yet Low uninterrupted tone The antenna points to a wrong satellite and receives the strongest signal so far Higher interrupted tone The antenna points to the correct satellite The antenna does not receive the strongest signal so far As soon as you hear this tone you are sure that the antenna points to the correct satellite High uninterrupted tone correct tone The antenna points to the correct satellite and is receiving the strongest signal you have the optimal pointing position Version 1 2 May 2008 HELLAS SAT Point amp Play Setup Manual page 32 Setting up the antenna V H lt LLAS SAT Setting up the Point amp Play Tool To set up the Point amp Play Tool 1 Remove the TX connector from the iLNB and connect it to the Point amp Play Tool 2 Connect the headphone to the appropriate port of the Point amp Play Tool 3 Make sure the Point amp Play Tool is turned on and the volume is high enough HELLASSAT Point amp Play Setup Manual page 33 Version 1 2 May 2008 H lt LLASSAT Setting up the antenna Rough pointing vertical elevation Important notes The procedures relating to rough ho
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