Medicare Sales Training & Certification Program User Manual
Contents
1. Downloading certificate _ this window once the cert downloaded powered by 5 brainshark x Help amp Training What s New Logout My Current Enrollment Do you want to open or save this file spa Name Certificate PDF te Type Adobe Acrobat Document From www brainshark com Prior Enrollments Courses that you have cd il Curriculums Ce n nu ee El 2011 Medicare Sales Training and Certification Print Certificate Program 9 of 10 complete E Module 1 Product Specific While files from the Internet can be useful some files can potentially 9 harm your computer If you do not trust the source do not open or Module 1 Intro save this file What s the risk k No Audio Module 1 Lesson 1 k No Audio Module 1 Exam Complete 2010 07 27 nia Brainshark 0 52 EI Module 2 Medicare Basics Complete Please keep this document for your records 19 Copyright 2010 Gorman Health Group LLC 20 sg a Cai ae a Va Va ai aa a CG Gorman Health Group 2010 GORMAN Test User Test User Congratulations on Passing 2011 Medicare Sales Training and Certification Program Tuesday July 27 2010 Copyright 2010 Gorman Health Group LLC2. DO NOT DELETE Keep it for your records From noreplies brainshark com lt noreplies brainshark com gt To newuser email com Sent Tue July 27 2010 2 54 59 PM Subject Brainshark Registration Confirmation Your Name Here Welcome to Brainshark You may now use your user id to enter your Brainshark site To login please visit http www brainshark com qormanhealthgrou Username newuser email com Password password You will be prompted to supply a new password upon login Please click the link below to watch a presentation about the navigation of viewing a Brainshark http www brainshark com brainsharkine viewing Thank Youl 6 Copyright 2010 Gorman Health Group LLC When logging back into the training the Login screen will not provide your username and password You will have to access this information from the email you received from support brainshark com Forgot Password If you forget your password click on the Forgot your password link and enter your email address or username and click submit GORMAN HEALTH GROWP LE Please enter your Username or Email address below You will receive an email containing instructions on how to reset your password Username Password Email Address Enter email address here and click submit ar Username Company 3 Gorman Health Group 2010 Remember my Username and Password Log in Forgot your
3. MA PD Sales Training and Final Exam Once you advance past this slide to the first exam question it will count as a Final Exam Attempt and you MUST complete the entire exam within a single session If you score less than 85 you will only be allowed one retake of the Final Exam to receive a passing score Your score will be provided upon completion of the Final Exam and your results will be sent to your organization Upon passing you will also be able to print a Certification of Completion If you are not ready to complete the Final Exam please close this browser window to return to the Curriculum Overview page To receive Certification you must complete the review of all required training courses and must pass the comprehensive final exam with a minimum score of 85 You have a limit of three opportunities to complete and pass final exam 18 Copyright 2010 Gorman Health Group LLC Certificate of Completion To Print a Certificate click on the Print Certificate link to Print and or save the training certificate as a PDF Prior Enrollments Windows Internet Explorer JS gt http www brainshark com brainshark learning MyLearning asp tp 1 File Edit View Favorite Tools Help we I D h GO H 3 Brainshark com Support Our Blog gt Print Certificate Windows Int DER GORMAN le http www brainshark com brainsharkjlearningjPrinti Al gi O help protect your sec
4. 11th Leveraging the Trusted Gallery Aug 18th Ho w to Make a Mobile Friendly Presentation Register for any of the above You will then be logged back into the training site Remember to save your new password Copyright 2010 Gorman Health Group LLC NPN Lookup If you do not know your NPN number click the NPN Lookup link to lookup your NPN with your social security number license number or FEIN LICENSE STATE AGENCY NAME NPN NPN lookup NPN Lookup vi tE NPN Search sar Individual Last Name p License L State L License SI Need Support Call 877 401 8999 or email salestraining gormanhealthgroup com 9 Copyright 2010 Gorman Health Group LLC Your Learning Locker All of your training curriculums will be in the same learning locker under one username You will maintain access to courses that you have completed as long as those courses are active The Learning Locker will display your completion status for each course Select the course you would like to review complete under My Current Enrollments or My Prior Enrollment for completed curriculums Your status for each course will appear in the Status column By clicking the course title you ll be able to Take Now or Display Course Details GORMAN powered by gt brainshark HEALTH GROWP Reporting My Prof My Applications Your Enrollments Learning Catalog Help am
5. O ta pate a mm m m e 1 5 Service Ares amp Lesson i 7 Lesson 2 R Lesson 2 e 0 4 E Submit gt H g L Slide 15 of 102 Module 16 Copyright 2010 Gorman Health Group LLC Completion After a course or exam is completed you must close the viewing window and return to your Learning Locker to make your next course selection Module 1 Plan Specific Ir fo mai Exam You have finished the Sales Training and Certification Module 1 training course Once you begin the exam you MUST complete the entire exam within a single session Before you can advance to the next module you must receive a passing score of 85 or higher on the module exam Questions are worth different values so take your time Upon completion of the exam your score will be provided to you and your results will be sent to the Health Plan Close this browser window if you want to return to the Curriculum Overview Page to advance to the exam Curriculums Modules Courses and Exams Here are some more details on how your trainings are compiled and what they consist of Curriculums are made up of modules the module s courses and exams Each of your curriculums will have a specific set of completion criteria guidelines that are set by your Plan You may have more than one curriculum in your Learning Locker if you are completing training for more than one Health Plan Modules will contain courses o
6. a The percentage depends upon the service and is generall Tools Stei Al sul ll MI a 32 Medicare approved amount for most doctor services outp E mail a Question Lesson 1 Original M 0 23 preventive services and durable medical equipment FAQ Lesson 1 Original M 0 55 View Slide Notes Lesson 1 Original M 0 24 Viewer Help Lesson 1 Original M 0 19 Player Settings Lesson 1 Original M 0 20 Tatal duration 17 40 30 12 Japser 0500 0120 a oE 13 Copyright 2010 Gorman Health Group LLC View Slide Notes Click to view voice over scripting for each slide Voice over scripting is written out for each slide for those users without sound Ensure that the volume is on on your computer to listen to the Gorman training or you will miss many of the training points msn MA PD M2 Medicare Basics MSN Explorer MA PD M2 Medicare Basics w Powered by Brainshark GORMAN EEEIEE is ERANT SAPUN Original Medicare Medicare Part A and P Contents Attachments e Part B Coinsurance i iginal M 0 3 Coinsurance is the percentage of the Medicare approved amount that a iginal M 0 3 beneficiary pays after satisfying the Part B deductible riginal M 0 23 The percentage depends upon the service and is general esson 1 Original M 0 32 Medicare approved amount for most doctor services out E mail a Question Lesson 1 2 Lesson 1 O esson 1 Or ee dia preventive services and
7. durable medical equipment FAQ esson 1 Original M 0 55 e View Slide Notes EEEE T IE E Click View Slide Notes to view voice over scripting for each slide e Viewer Help _ Player Settings esson 1 O esson 1 Original M 0 19 Lesson 1 Original M 0 20 v Total duration 17 40 30 12 hse a0 0 20 a ge msn MA PD M2 Medicare Basics MSN Explorer MA PD M2 Medicare Basics w Powered by Brainshark GORMAN Lesson 1 x B HEALTH GROUP Original Medicare Medicare Part A and Part B comens i e Part B Coinsurance 10 Fre uuiz 4 x Coinsurance is the percentage of the Medicare approved amount that a ee Mu 0 34 beneficiary pays after satisfying the Part B deductible I 0 31 The percentage depends upon the service and is generally 20 of the l 0 23 Medicare approved amount for most doctor services outpatient therapy preventive services and durable medical equipment j 1 Origin i j f j qu Lu Lu Lu Lu gu qu ou ou tu i tago ii i f i g on 1 Orig g J i i i i t on 1 Origin i i i t t 1 ridine M a 0 19 UA Part B Coinsurance is the percentage of the Medicare approved amount that a beneficiary pays after satisfying Lx i ie eee ee the Part B deductible Voice Over scripting is written out for each slide for those users without sound gt n pn side 27 fee o
8. register asp v t X Pir File Edit view Favorites MESSI Help Ww aby ay 9 Delete Browsing History Pop up Blocker Turn On Pop up Blocker FEE Bal Phishing Filter gt Manage Add ons gt Login Already have an account Windows Update Windows Messenger Diagnose Connection Problems Blog This in Windows Live Writer dicare Sales Training and Certification Program ThinkVantage Password Manager nuvice value Certified CMS marketing audit guidelines require that all employees and independent agents who approach Medicare beneficiaries be trained and tested in the Medicare program on health plan benefits and procedures and on the federal marketing requirements Medicare plan sponsors whose employees or agents act outside these parameters risk hefty federal sanctions and having their reputations tarnished Gorman Health Group the industry leader in Medicare sales agent compliance and monitoring offers a practical solution GHG s Medicare Sales Training and Certification Program This comprehensive computer based training program has been developed by the nation s leading Medicare marketing compliance experts GHG s Medicare Sales Training and Certification program demonstrates to CMS that your plan has trained and tested the individuals who sell your product This in turn demonstrates to CMS a commitment by your plan and its sales agents to promote best sales practices From an agent perspective not only is the program
9. the completion criteria has not been met and will turn GREEN when you have met the completion criteria for the module EF 2 Module 2 Lesson 1 Windows Internet Explorer See hl 2 http vw brainshark comfbrainshark vujview asp pi 2GDzEhCShz2 CHoz0 amp popup 1 f E Module 2 Lesson 1 D Completion criteria have not been met PY brainshark Ad GORMAN Lesson 1 i a Our Blog HEALTH GeOUP ee i Original Medicare Medicare Part A and Part B ORMAN Sees HEALTH GROUP Pr brainshark Product Operation Manager Lesson 1 E rat s New Logout a II Original Medicare Lesson 1 Original gt Lesson 1 Original Medicare Part A and Part B Lesson 1 Original urban Lesson 1 Original Lesson 1 Original Lesson 1 Original ai Lesson 1 Original seen ma ee eases Lesson 1 Original ati Lesson 1 Original MAGAD Lesson 1 Original 0 52 y Lesson 1 Original Lesson 1 Original No Audio Lesson 1 Original Total durable 2 14 4 02 11 Copyright E 2010 Garman Health Group LLC 2 44 l4 ff gt i n 30 os Mo Audio No Audio Module 3 esson 1 Fnralled Rrainshark No Audin nel Done EB nternet ioe gt i Completion Criteria Met Green indicator gt Module 2 Exam Windows Internet Explorer E http hawa brainshark com brainshark vu view aspi pi 2HEzJbLduz2CHazO amp popupi 1
10. GORMAN HEALTH GROUP Medicare Sales Training amp Certification Program User Manual 2011 Retail Site Copyright 2010 Gorman Health Group LLC Medicare Advantage Training and Certification Modules The training program contains modules each of which includes a series of pre quiz questions and lessons Modules one two and have a module exam and there is a cumulative final exam Module 1 Medicare Basics This modules speaks to Original Medicare Medicare Part A and Part B Medicare Advantage also referred to as Part C Medicare Modernization Act and Prescription Drug Coverage Medicare Part D Module 2 Medicare Marketing This module speaks to CMS Medicare Managed Regulations and Enrollment Care Election Periods and Eligibility Marketing Guidelines and Ethics and Provider Marketing Comprehensive exam covering materials explained in Modules 1 amp 2 Rigorous Testing and Certification Requirements To proceed to the next module participants must first pass the exam given at the end of each module Participants must pass a comprehensive final exam To receive certification participants must pass the final exam with a minimum score of 85 Participants are limited to 3 opportunities to complete and pass Gorman Health Group s Medicare Training and Certification Program final exam Resources and Reference Tools During the training participants will have access to critical reference documents includin
11. __000 0 20 4 Total duration 17 40 30 12 14 Copyright 2010 Gorman Health Group LLC E Mail a Question From the Tools amp Help window click to send a question regarding the training course directly to Gorman Health Group Questions are generally answered within 1 business day by Gorman Health Group msn MA PD M2 Medicare Baci za um Ea gt lt MA PD M2 Mec owered by Brainshark From email address 1 GORMAN Question HEALTH GROUF Contents Attachments amount that a Tools i AQ iew Slide Notes e Viewer Help Player Settings git gir esson 1 1 1 L 1 l L 1 4 L a 2 a 1d 4 Lesson 1 O al fv 3 13 i a RSS 6 Lesson 1 Original 27 Lesson 1 Original M 0 20 _ v gt 2 Oe sa 3 Pest 5 gt K DI Slide 27 of 64 e Total duration 17 40 30 12 Attachments Tab During all of the Module trainings there are two tabs displayed on the left hand side of the window One is titled Contents and the other is titled Attachments The attachments listed can be downloaded to help you during the training Simply click on one of the attachments listed to open or save the attachment to your PC Contents Attachments 7 AR_ nana aR 3 GORMAN HEALTH GROUP TRAINING T ar_Mo in conjunction with Download 57KB Click the Attachments tab MA P D Sa les Trai n l ng
12. and Certification Module 1 Plan Specific Information e g P A i se v Total duration 54 02 54 03 Slide 1 of 102 0 01 0 53 C3I0ID 0 15 Copyright 2010 Gorman Health Group LLC Interactive Module Slides Question slides are interactive slides Select an answer and then click Submit at the bottom right corner of the screen Ma PD M1 Plan Specific Information MSM Explorer Li MA PD Mi Plan Specific Information ty Powered by Brainshark What is an MA PD GORMAN HEALTH GROUP a A stand alone Prescription Drug Plan gt b A Medicare Advantage Prescription Drug Plan gt e A Medicare Choice Plan d Both A and Cc Pre Guiz 4 Lesson 1 History of 0 2 Lesson 1 History of 1 Lesson 1 History of Lesson 1 History of Click submit after you make a selection Certain Question slides are designed to skip part of the training based on the answer given This allows you to review only the slides applicable to the service area you represent msn MA PD Mi Plan Specific Information MSN Explorer MA PD M1 Plan Specitic Information Powered by Brainshark What service area do you represent GORMAN HEALTH GROUP a Service Area 1 b Service Area 3 s O Semice Area 3 Contents Attachments Service Area 4 TI TI a a ri 7 7 le leu s t
13. easy to use but it will arm you for the practical challenges you face as a Medicare Advantage sales agent To begin the training and certification program please fill in the registration information halai aed linl Cr some Fnahle nr disable non iin blacker H Inn 3 Copyright 2010 Gorman Health Group LLC Registration Page 2011 Retail Site You must complete the following registration page and acknowledgment to get your username and password Follow these instructions thoroughly to ensure that your Medicare Advantage Training and Certification are properly tracked You must meet and accept the condition statements listed GORMAN HEALTH GROUP Medicore Soles Training and Certification Program Advice Value Certified CMS marketing audit guidelines require that all employees and independent agents who approach Medicare beneficiaries be trained and tested in the Medicare program on health plan benefits and procedures and on the federal marketing requirements Medicare plan sponsors whose employees or agents act outside these parameters risk hefty federal sanctions and having their reputations tarnished Gorman Health Group the industry leader in Medicare sales agent compliance and monitoring offers a practical solution GHS s Medicare Sales Training and Certification Program This comprehensive computer based training program has been developed by the nation s leading Medicare marketing compliance experts GHGs Medicare Sal
14. edicare Sales Training and Certification Program curriculum Other curriculums may impose different prerequisites for this course You can expand or collapse a curriculum or module to view its courses Click the plus or minus button Curriculums Date Passing Curriculum Name Status Completed Expiration Score Type Duration 2011 e Sales Trainir and Certification Complete 2040 07 27 Print Certificate Program 9 of 10 complete Module 1 Product Specific Complete Module 2 Medicare Basics Complete Ii Module 3 Medicare Marketing Regulations amp Incomplete Enrollment pl 10 Copyright 2010 Gorman Health Group LLC Selecting a Course When ready to complete a course click Take Now Module 1 Intro Complete 2010 07 27 n a Brainshark No Audio Module 1Lesson 1 Complete 2010 07 27 n a Brainshark No Audio Module 1 Exam Complete 2010 07 27 n a Brainshark 0 52 E Module 2 Medicare Basics Complete Module 2 Intro Complete 2010 07 27 n a Brainshark No Audio Module 2 Lesson 1 Complete 2010 07 27 n a Brainshark 2 11 Module 2 Exam Complete 2010 07 27 n a Brainshark No Audio E Module 3 Medicare Marketing Regulations amp Enrollment Module 3 Display Course Details Click course title n a Brainshark No Audio Module 3 Select option n a Brainshark No Audio Module 3 Exam ete 2010 07 27 n a Brainshark No Audio Final Exam Incomplete 2010 07 27 85 B
15. es Training and Certification program demonstrates to CMS that Already have an account Step 1 Complete the registration form found an this page Step 2 Successfully complete all required training modules shown on the curriculum page on the next screen Returning user your plan has trained and tested the individuals who sell your product This in turn demonstrates to CMS a commitment by your plan and its sales agents to promote best sales practices eae Step 3 Print save your certificate showing successful From an agent perspective not only is the program easy to use but it will arm you for the practical completion of the course challenges you face as a Medicare Advantage sales agent Step 4 Share the certificate with the plan carriers you will be selling for this year To begin the training and certification program please fill in the registration information below and click Submit Need Support Call 877 401 8999 or email salestraining gormanhealthgroup cam CURRICULUM 2011 Retail Site Main NAME UICK Firstname od 9 START asm OOOO TAE lt Click here for user di CERTIFICATION manual icc Pe USER MANUAL e g s0mMeone company com ee III i MAIL e g meone company com PASSWORD PASSWORD LICENSE pe AGENCY NAME NPN Po SENN lookup LICENSE STATE ii Complete the registration boxes on the top of the screen NOTE Required fields Required for CE Credits Already Registered Lo
16. f Module 2 Exam a e HEALTH GEOWUP na Arh A A KT 12 Copyright 2010 Gorman Health Group LLC Additional Module Window Features Tools and Help icon msn MaA PD M2 Medicare Basics MSN Explorer MA PD M Medicare Basics w Powered by Brainshark GORMAN EEVEE HEALTH GROUP Original Medicare Medicare Part A and F Contents Attachments e Part B Coinsurance Oo Pre Wule esanai Citi a hice aa Coinsurance is the percentage of the Medicare approved amount that a Lesson 1 Original M a 34 beneficiary pays after satisfying the Part B deductible o INeesezele ao utila isa e ei The percentage depends upon the service and is generally 20 of the a see asi rowel el eo Pied Medicare approved amount for most doctor services outpatient therapy a iu ae preventive services and durable medical equipment Lesson 1 Original M 0 55 Lesson 1 Original W 0 24 Lesson 1 Original W 0 1 Lesson 1 Original M 0 20 ese Tools and Help Total duration 17 40 i 30 12 msn Ma PO M2 Medicare Basics MSN Explorer MA PD M2 Medicare Basics GORMAN ERE Snes Seen Original Medicare Medicare Part A and Par Contents Attachments e Part B Coinsurance E eS Eves Se ena aona oes Coinsurance is the percentage of the Medicare approved amount that a sI sei e rile le l io sai beneficiary pays after satisfying the Part B deductible Lesson 1 suie lil M 0 23
17. g a glossary of terms and the CMS Marketing Manual etc Be sure to take notes of your own also 2 Copyright 2010 Gorman Health Group LLC Accessing the Link URL or registration website To access the training you must first register to receive a username and password The Registration link must have been distributed and received electronically via email The link must not be distributed via hard copy 1 The link must be opened or entered into an I nternet Window Address Bar in its entirety to work properly This can be done by clicking on the electronically received link using the computer s mouse 2 If the link does not open here are some tips a Hold down the CTRL key on the keyboard while clicking on the distributed link or b Using the mouse highlight the entire link click the right mouse button and select copy from the pop up window Open Internet Explorer click the right mouse button and select paste into the Address Bar then press enter on the keyboard c Your computer settings may require you to allow access to pop ups to open the modules If this is the case follow these steps Click on the row beneath your address bar that asks if you wish to allow access to this pop up Click on the option to allow pop ups for this site You will now be able to proceed with the training f Self Registration Windows Internet Explorer Ga TY http iww brainshark com brainsharkjpublic ssreg
18. gin When you want to log back into the training do not re register by completing the boxes on the right Instead click on the link at the top of the registration page Login Already have an account See 1 arrow at the top of page 4 This will take you to the login page where you can enter your username and password 4 Copyright 2010 Gorman Health Group LLC GORMAN HEALTH GROUP Username Active User Name Here Enter your login information here Password Company 1 Gorman Health Group 2010 vl Log in Forgot your password Bookmark this page Continuing Education This course is approved for 4 Continuing Education credits in many states shown in the License State list You can select whether or not you would like to purchase Continuing Education credits for your successful completion of this course CONTINUING EDUCATION ADDITIONAL 12 00 This course is approved for 4 Continuing Education credits in many states shown in the License State list above Would you like to receive Continuing Education credits for your successful completion of this course Yes No PRICE CREDIT CARD EXPIRATION Jan 2010 reia i SECURITY CARD CODE What s this ZIP CODE Required only if pursuing Continuing Education credits By submitting this informstion scknowledge thst have read understand snd agree to all of t
19. he information above ss well Cancel Submit as the Terms and Conditions listed in the Service Agreement Terms of Use powered by brainshark registration and payment Click Submit to process About Gorman Health Group www gormanhealthgroup com A national Medicare professional services organization staffed by licensed agents former health plan executives and veteran CMS regulators For 15 years hundreds of clients serving thousands of agents and brokers have leveraged Gorman Health Groups marketing and sales solutions to meet training and certification requirements maintain compliant sales operations and improve their Medicare Advantage market position K 5 Copyright 2010 Gorman Health Group LLC Payment Renter your credit card information with expiration date security code click submit to register and process your payment visa LAST 3 DIGITS OF ACCOUNT NUMBER PANEL master Click Submit to login and processes your payment Remember Your email address is your username and you ll assign your own password AGENTS It is important that the email address you provide on the registration page is active and regularly monitored Information about your Medicare Advantage certificatio will arrive through the email address you provide Your Username and Password will be emailed to you at the email address you used to register This email will be from support brainshark com Keep this email
20. p Training What s New Logout My Current Enrollments My Prior Enrollments Current Enrollments for Test User Test User Courses you are enrolled in are listed below Click a course title to review details or take a course Curriculums Curriculum Name Status Topic Expiration _ Passing Score Type _ _Duration O 2011 Medicare Sales Training and Certification Program 0 of 9 complete Enrollect A Module 1 Product Specific Enrolled A on Click course title nia Brainshark No Audio ModUTake Now sd Select option nia Brainshark Ma Audio Module 1 Exam Enrolled m a Brainshark 0 52 EI Module 2 Medicare Basics Enrolled Module 2 Intro Enrolled nia Brainshark Mo Audio Module 2 Lesson 1 Enrolled nia Brainshark 2 11 Module 2 Exam Enrolled nia Brainshark Mo Audio O Module 3 Medicare Marketing Regulations amp Enrollment Enrolled Module 3 Intro Enrolled nia Brainshark Mo Audio Module 3 lesson 1 Forolled nla RArainshark Ma Audio Display Course Details will provide the completion criteria for the course and any prerequisite courses set by your Plan My Current Enrollments gt Course Details Course Module 1 Exam 2011 Master Topic Enrollment Open Number Of Slides 3 Duration 0 52 To complete course You must view 1 ofthe slides Prerequisites Curriculum Course 2011 Medicare Sales Training and Certification Program Module 1 Lesson 1 Only applies to the 2011 M
21. password Bookmark this page Submit Back to Login Click the forgot your password link You will receive an email with instruction on how to reset your password Click on the link provided in the email From noreplies brainshark com mailto norepliesQ brainshark com Sent Wednesday August 19 2009 12 11 PM To Registered Name and Email Subject Reset Brainshark Username and Password Registered Name This email was sent in response to a request to reset your Brainshark password Email address Your email address displayed here ei Your username displayed here To reset your password and access your account click on the following link http www brainshark com ghg bb0b63d2 125d 4829 8ee0 046a0f480dde al You will be prompted to create a new password For security purposes this link will expire in 24 hours If you did not request to have your password reset please notify your system administrator Thank vou 7 Copyright 2010 Gorman Health Group LLC Next choose a new password and click log in Products amp Services Solutions Support Company Reset your password Please choose a new July Release of Brainshark password We are pleased to announce a new product release ig now available Click Here to learn about the latest enhancements to our application New Password Confirm Password z 0 Minute Webinars Log in Aug 4th PowerPoint hakeowers from an MP Aug
22. r lessons and may have prerequisite requirements and completion criteria Completion criteria is also defined by the certain amount of the material within each course that must be viewed and or the amount of audio that you are required to listen to for each course These criteria can be found under Course Details Exams follow each module of the curriculum and are very helpful study resources We highly recommend that users complete the individual module exams in preparation for the Final exam An exam criterion also varies by Plan Some exams are optional or they may be required Most Exams have a minimum passing score in order to consider complete Users are allowed only three attempts to pass the Final exam 17 Copyright 2010 Gorman Health Group LLC Final Exams The Final Exam is a cumulative exam of all your module courses within your curriculum You will be able to review your course materials prior to selecting the Final Exam After your review of the modules click on the Final Exam link Once you begin the Final Exam you must complete it in its entirety Ending the Exam without completion may result in a failing score and will count towards one of your two opportunities to pass the Final You will be able to review the course material again if needed prior to taking the Final exam a second time Final Exam v1 Windows Internet Explorer nshark com brainshark vu view asp pi 230924998tx preview amp dm 1 amp sld 3
23. rainshark No Audio You will be prompted to continue Current Enrollments Windows Internet Explorer IS e CS http w brainshark com brainshark learning MyLearning asp w y X ask Search File Edit View Favorites Tools Help kk A D a i You are about to take the following course Module 1 Intro Course Description 2011 Master Number Of Slides 5 Course Duration No Audio Course Name Completion Criteria Your Progress Required Slides Viewed 0 1 This completion citeria has already been achieved Cancel Continue If you select a course where a prerequisite has not been completed this screen will display a notification letting you know that you need to complete another course before you ll be able to advance to the next course Hit Cancel to return to your Current Enrollment page a YF ft BW Pe a eT eT Oo EL 3 Please complete all prerequisites prior to taking this course Module 2 Intro Course Description 2011 Master Number Of Slides 5 Course Hame Course Duration Mo Audio Cancel 11 Copyright 2010 Gorman Health Group LLC Module Window Before you start the training please make sure that your volume is on You ll need to also listen to the Gorman training or you may miss many of the training points Completion Criteria ndicator The completion criteria indicator is displayed in the upper right hand corner of the Module Window RED indicates that
24. urity Internet Ex plorer Learning CH blocked this site fro m dov nic ading files to gamis gt Help amp Training What s New Logout Dow unload File Print Certificate What s the Risk powered by 5 brainshark My Current Enrollment Prior Enrollments Downloading certificate Click her this window once the certificate has been Courses that you have ci downloaded More information il Curriculums og Se Passing aor 9 Rioo e a ai Expiration Score Type Duration EI 2011 Medicare Sales Training and Certification Complete 2010 07 27 Print Certificate Program 9 of 10 complete El Module 1 Product Specific Complete Module 1 Intro Complete 2010 07 27 n a Brainshark Module 1 Lesson 1 Complete 2010 07 27 n a Brainshark i Module 1 Exam Complete 2010 07 27 n a Brainshark El Module 2 Medicare Basics Complete Module 2 Intro Complete 2010 07 27 n a Brainshark Module 2 Lesson 1 Complete 2010 07 27 n a Brainshark Module 2 Exam Complete 2010 07 27 n a Brainshark Prior Enrollments Windows Internet Explorer Go v http brainshark com brainshark learning MyLearning asp tp 1 File Edit View Favorites Tools Help ae R2 D A i H 3 Brainshark com Support Our Blog Print Certificate Windows Int Se Xx GORMAN Q http www brainshark com brainshark learning Print i Print Certificate Learning Ci File Download
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