Dycon D3000 User Manual
Contents
1. 5 BASIC OPERATO NS e EE 6 SILENCING THE SYSTEM 2 1t etg Ete Hence e aaa Be 6 SETTING ALL OR PART OF THE 5 6 UNSETTINGATHE SYSTEM incerti teet Letto deed Lire re De PE LED CR LU Eee Ea Le aed en reatus 6 UNSETTING THE SYSTEM AFTER AN ALARM 6 RESETTING THE SYSTEM AFTER AN 7 SETTING THE SYSTEM WITH ZONES 7 PERSONAL ATTAGCK PA dote ee cese cut e Eee EVIL eae A E 7 OE 7 ADVANCED OPERATIONS ten ete elec cel eaten are tes St ctv 8 NX RS 8 TESTBELL ieiteudb n ROBO HERI II ERN I 8 ML ELE LIN III ME MIELE 8 WALK TEST urit ettet Rr ie HE ES RE ER ROUTEUR I Et EE BUM pen thee 8 TEST RKE EEDS honte eL Pepe iip ri Pendet I ede cfe LOEO 9 TEST RKP SSOUND 2 2 7 rr EHE P LEE PE desis PI RR 9 9 E Lm 9 VIEW FULELOG incre EE 9 A B ER RS RISE A B 9 nate de dte pd o eae eo teme te 9 CHANGE OWN CODE rr te ee2. 5 indicates that you are about to change the Group to Unset or Set Press OK to continue The display will now show the Zone reference for the first zone that can be omitted Move up and down through all the omitable Zones using the UP and DOWN keys pressing the 0 key to omit it or the 1 key to activate it Press OK to start the setting mode PERSONAL ATTACK PA Press a PA button to set off the alarm Enter your User Code followed by OK to silence the alarm The display will show the Zone that generated the alarm To reset the alarm condition re enter your User Code followed by OK FIRE If a smoke detector activates the alarm will sound with a different tone to normal Enter your User Code followed by OK to silence the alarm The display will show the Zone that generated the alarm To reset the alarm condition re enter your User Code followed by OK D3000 Series User Manual Page 7 of 16 AH 300001 D01 23 03 2005 D3000 SERIES USER MANUAL ADVANCED OPERATIONS You may be authorised to perform certain advanced operations on your alarm system check with your Alarm Company for further details To start the advanced operations enter your User Code followed by the menu key The display will then show the operations you have been given access to To move through the options press the UP and DOWN keys until you see the option you want then press OK SET OR UNSET GROUPS This
3. 68888866552 Delete Operator Codes Delete All Operator Codes Po Edit Operators Set Date amp Time Remote Access ntercom Select Operator Access Operator Access Control Attribute Smoke Reset Attribute Omit Zones Attribute 7 Arm Only Attribute TessAlocaion J View Log Allocation Change Own Code Allocation Delete Operator Codes Allocation Edit Operator s Allocation O Set Date amp Time Allocation Remote Access Allocation 7 dd mm yyyy Call Downloader Allow Downloader Access AnswerCall Attribute po po Helpline D3000 Series User Manual Page 14 of 16 AH 300001 D01 23 03 2005 D3000 SERIES USER MANUAL APPENDIX C GLOSSARY Access Code Alarm Condition ARC Bell Customer Reset Engineer Reset Entry Mode Entry Route Exit Mode Exit Route Groups This is a code between 4 and 8 digits which must be entered at the Keypad before you are allowed to perform any actions An alarm condition is generated when the system is Set and movement within the building is detected Depending on how the system has been configured an alarm condition can result in a signal being sent to your ARC the Bell s and Strobe may activate and internal sounders may begin Alarm Receiving Centre If your alarm system is connected to an ARC
4. VIEW ALARM LOG This option allows you to see the alarm entries in the event log VIEW USER LOG This option allows you to see the entries in the event log relating to user activity To view the selected log press OK You will then be asked to enter a Start Date i e the date of the oldest event to be viewed change this if required then press OK You will then be asked to enter an End Date i e the date of the newest event to be viewed change this if required then press OK The display will now show each event and the date and time it occurred starting with the most recent Pressing the flip key may display additional information for the displayed event Use the UP and DOWN keys to move up and down through the event log When you have finished press the esc key CHANGE OWN CODE To change your User Code press OK The bottom line of the display will then show a string of stars showing the number of digits in your existing code NOTE you are not able to see what the code is Enter your new User Code followed by OK to overwrite the old code DELETE USER CODES Before using this feature ensure that you have a record of all the Users on the system Press OK DELETE ALL USER CODES Pressing OK followed by the D key will erase ALL Users from the system other than User 1 It is not possible to delete User 1 D3000 Series User Manual Page 9 of 16 AH 300001 D01 23 03 2005 D3000 SERIES USER MANUAL
5. EDIT USERS Before entering this option ensure that you have a record of all the Users on the system To edit user details press OK when this option is displayed Use the UP and DOWN keys to get to the User Number to be edited Press OK The User Code for that User can then be entered new User or changed if required existing User If the display shows a string of characters then a code already exists Press OK to leave the code unchanged Alternatively enter the new User Code followed by OK Note to delete this user press C to clear the code followed by OK The User Name can then be changed if required Press OK to leave the User Name unchanged or enter a new name as required use the UP and DOWN keys to move around the name or clear the display with C Press OK to accept the User Name Refer to Appendix A for text entry using the Keypad User Attributes can then be changed for this User if required as follows To select or de select the attribute press the flip key A character on the display means that the relevant attribute is de selected Pressing A will select all the attributes whereas pressing C will clear all the attributes Note User 1 always has all attributes selected This can not be changed ACCESS CONTROL The first A on the display indicates that the User Code has no access to setting or un setting the system or to the menus Entry of a User Code with the Ac
6. they will be aware of each time the alarm is triggered and can process this information to Keyholders or to the Police They will also inform your Alarm Company that your alarm has activated When an alarm condition is generated it is common to ring sounders outside the building These can be Bells or Electronic Sirens but are referred to in this document as Bells If your system is configured for Customer Reset you will be able to clear down any alarm conditions After an alarm the system must be Reset before it can be Set again Also see Engineer Reset If your system is configured for Engineer Reset you will not be able to clear down any alarm conditions you will have to contact your alarm company each time an alarm condition is generated After an alarm the system must be Reset before it can be Set again Also see Customer Reset When the system is Set opening the relevant door will start the Entry Mode You will then be given enough time to walk to the Keypad and enter your User Code to Unset the system without generating an alarm It is very important however that you go straight to the Keypad and do not wander through the building else the alarm will be triggered The designated route used for entering the building when Unsetting the system When the system is Unset entering your User Code followed by the command to Set will start the Exit Mode This will give you enough time to walk through the relevant door and lock it
7. accept this The top line of the display will then read hh mm and the bottom line will show the current time setting Enter 2 digits for the hour using the 24 hour clock format followed by 2 digits for the minutes e g 3 25 in the afternoon 1525 Press OK NOTE If the keypad shows a in the time e g 12234 then it means that the time has to be set correctly REMOTE ACCESS This option authorises modem access into the system from software called a Downloader at a remote location usually your Alarm Company Three options exist namely CALL DOWNLOADER ANSWER CALL and START REMOTE SERVICING You will be instructed by your Alarm Company when to use these options INTERCOM Press OK to contact another keypad on the system If there are more than 2 keypads you will be asked which one you want to contact Enter the keypad number and press OK NOTE When using the Intercom it is important to remember that only one person can speak at a time this is under the control of the calling person When you have finished talking you must press 1 to listen to the other user When you want to talk press 2 Press esc to end the intercom facility HELPLINE Press OK and you will hear the system dialling the Helpline When the Helpline operator answers you can then tell him what your problem is Press esc when the conversation is over NOTE When using the Helpline it is important to remember th
8. ere ee e 9 DELETE USER CODES ERR heri EeePC ERRORES 9 DELETE ALL U SER CODES i iier Energie rp iE Rr e D hea aee been tb 9 EDIT U SERS 5 e UE HERR eie e S pt M D UR Re DER 10 ACCESS CONTROL n a AH DE ade Irene edo BE Ded ea dienes 10 SMOKE RESET 2 Re BRCRPEIRQU PRG ERE GRE ae pice ein PER 10 OMIT ZONES Jacke tt dent Cot eel te Deed 10 CYRUS SU 10 RESET SY BERE 10 ELDER ROREM EAR 12 REMOTE ACCESS attis teile diti eite ein ete Ree c EE DEMON 12 APPENDIX A ENTERING TEXT VIA THE nnn nnne nnne nns 13 APPENDIX B USER MENUJS ceri tasca 14 APPENDIX C GLOSSAR eee tet ets Coop 15 D3000 Series User Manual Page 2 of 16 AH 300001 001 23 03 2005 D3000 SERIES USER MANUAL UNDERSTANDING THE SYSTEM Before using the system for the first time please read the first few sections of this manual as well as the Glossary at the back to make sure that you are happy with all the terminology used Within this manual keys which need to be pressed are show thus OK Messages shown on the display are shown in
9. 6755 then the time may not be correct and requires setting D3000 Series User Manual Page 4 of 16 AH 300001 D01 23 03 2005 D3000 SERIES USER MANUAL UNDERSTANDING USERS The D3001 can identify up to 64 Users 20 users on the D3020 each having a unique User Code Each User can be allocated different levels of access to system functions This enables some Users to have a Manager Code and to have access to the management features In this way Operator and Cleaner Codes can also be programmed When programming users to the system the following information is required User Number A two digit reference number used internally to identify which User is using the system User Name A text name to identify each User User Code The code that is used to confirm that the person at the keypad is an authorised User User Functions These define whether an individual User has access to specific functions within the User s menu Tag If the user is to be given a tag to set and unset the system the tag must be programmed against the appropriate user As an example User 14 the User Number is called Sue the User Name with a code of 6210 the User Code and she can Set and Unset the system and change her own Code the User Functions User 1 is a special user that ALWAYS has access to ALL function It is strongly recommended that User 1 is not used for day to day functions e g setting the system but is res
10. D3000 SERIES USER MANUAL D3000 Series Intruder Alarm Systems User Manual Congratulations on purchasing your D3000 Intruder Alarm System It is a very easy system to use all operations start by entering your User Code then following the instructions on the display or providing simple keystrokes to tell the system what to do next The D3000 is a flexible highly configurable piece of equipment thus the precise operation will depend on how your Alarm Installation Company has installed it It is important that your Installer explains how the system works and the level of access each user has to the system If you have any queries on the configuration or the operation of this Intruder Alarm System ring your Alarm Company on the following telephone number Alarm Company Telephone Note This manual covers 2 products the D3001 and the D3020 Operation of either system is the same unless otherwise specified in this manual Similarly there are a choice of keypads the D3201 Multimedia keypad D3202 Multimedia keypad with proximity reader D3211 Low cost keypad and D3212 Low cost keypad with proximity reader D3000 Series User Manual Page 1 of 16 AH 300001 D01 23 03 2005 D3000 SERIES USER MANUAL CONTENTS 5 E 2 UNDERSTANDING THE SYSTEM ccccc cc csssccccocccectersanctusceneteecereseeteneceedecdershcercssacencuerpuctieatucedsccertesceseecescts s 3 5
11. as to Groups 1 to 10 Groups 7 to 4 on D3020 To allocate access to groups 11 to 20 03001 only press the DOWN key Press OK when the user has the desired access Note User 1 always has access to all Groups The user can then be given access to AutoGroups These are the Groups which the user will set when entering their code followed by the OK key or by placing their tag against the keypad Any combination of groups within those allocated above can be selected The first screen shows the Autogroups within Groups 1 to 10 Groups 7 to 4 D3020 To allocate Autogroups to groups 11 to 20 D3007 only press the DOWN key Press OK when the user has the desired Autogroups Finally each User can be given authority to use any of the advanced functions defined in this section of the manual You cannot give a User access to advanced functions if you yourself do not have that access Note User 1 has access to all advanced functions This can not be changed The functions are Set Unset Omit 24Hr Zones Tests View Log Change Own Code Delete User Codes Edit Users Set Date amp Time Control Output Remote Access Engineer Access Intercom and Helpline Some of these options may not appear depending on how your system has been configured Using the UP and DOWN keys to select the desired function on the top line and then use the flip key to turn it on and off Press OK when finished Example To allow the selected User
12. at only one person can speak at a time When the operator has finished talking you will hear a beep to indicate that you can talk When you hear another beep it means that the operator has taken control so he can talk to you he cannot hear you when he has done this D3000 Series User Manual Page 12 of 16 AH 300001 D01 23 03 2005 D3000 SERIES USER MANUAL APPENDIX A ENTERING TEXT VIA THE KEYPAD Text is entered using a similar convention to that used on most mobile telephones i e multiple presses of the numeric keys enters text Multiple presses of each of the keys enters text as defined below Press Displayed 1 1 2 C 2 A B C 3 d e f 3 D E F 4 g h i 4 G H 5 j k 5 J K L 6 m n 6 O 7 p q r 5 7 R 5 8 t V 8 T U V 9 W X y 2 9 W X Y 2 0 0 i i T The cursor will automatically move right one second after the last keypress Alternatively the cursor can be moved right manually with the UP key or left with the DOWN key D3000 Series User Manual Page 13 of 16 AH 300001 D01 23 03 2005 D3000 SERIES USER MANUAL APPENDIX B USER MENUS Enter your User Code followed by the menu key to begin ISet Unset Menu ss Unset Menu ________ ONERE Test RKP LEDs View Log View FullLog View Alarm Log View Operator Log J Change Own Code Change Operator Code
13. behind you before the system Sets The designated route used for leaving the building when Setting the system This may be but doesn t have to be the same as the Entry Route When your Alarm Company installed the system they may have configured each of the detectors and doors into Groups Using these groups will allow you to Set parts the system e g Group 1 could be the ground floor Group 2 the first floor and Group 3 an annexe D3000 Series User Manual Page 15 of 16 AH 300001 D01 23 03 2005 D3000 SERIES USER MANUAL Keyholder User Code User 1 PA Personal Attack Set Strobe Unset Walk Test A nominated person who has a key for the protected building as well as an User Code The Keyholder will be the person who responds to any alarm conditions in conjunction with the Police This is a code usually 4 digits which must be entered at the Keypad before you are allowed to perform any actions User 1 is a special user that ALWAYS has access to ALL function It is strongly recommended that User 1 is not used for day to day functions e g setting the system but is reserved for management functions e g reviewing the log See Personal Attack A method of initiating an instant deliberate alarm when the system is Unset This can be useful if you find yourself in a threatening situation to trigger the alarm and summon help When the system is Set the building is protected and any movemen
14. cess Control attribute activates an output this is usually used for door entry SMOKE RESET An 5 on the display indicates that the User is able to reset smoke detectors following a fire alarm condition OMIT ZONES An O on the display indicates that the User is able to omit some detectors from being protected when the Group is Set Zones should be omitted with care and only after consultation with your Installer ARM ONLY The second A on the display indicates that the User is only allowed to Set the appropriate Groups this user will NOT be able to Unset Groups NOTE Users with this attribute selected MUST be aware that they cannot unset Groups otherwise they risk generating false alarms when they enter the building RESET SYSTEM An R on the display indicates that the User is authorised to reset the system following an alarm condition providing that the system is configured for Customer Reset Please contact your Alarm Company for further advice D3000 Series User Manual Page 10 of 16 300001 001 23 03 2005 D3000 SERIES USER MANUAL When the top line of the display reads the desired function press the flip key to enable disable it Next the User can be given authority to operate specific Groups These are the Groups which the user will set when entering their code followed by the menu key Any combination of groups used on your system can be allocated The first screen shows the access the user h
15. de or to enter other information when requested by the system Used to show different parts of displayed information i e flip between multiple screens Used when you have made a mistake or when you need to move back to a previous screen Used to enter information into the system e g after entering your User Code press OK to accept it After entering your User Code the menu key is used to start the advanced options such as system tests Used to move up through a series of options Used to move down through a series of options Provides tones to indicate entry mode exit mode etc Normally ON showing that power to the system is OK This indicator will flash if the Mains is off or if there is a problem with the internal battery When this indicator is flashing the display will show details of the problem Used for the Intercom and the Helpline features These features are only available if the D320x keypad is used This feature is useful if users find it difficult to remember codes when setting and unsetting the system By giving the user a tag which can be clipped to a key ring it is possible to set and unset the system merely buy placing the tag against the keypad The system may be programmed to extinguish the Set and Ready Indicators after 30 seconds To make them operate for 3 minutes press the esc key The display of time is in 24 hour format e g 16 55 for 4 55 pm If a is displayed e g 1
16. erved for management functions e g reviewing the log D3000 Series User Manual Page 5 of 16 AH 300001 D01 23 03 2005 D3000 SERIES USER MANUAL BASIC OPERATIONS There are four green indicators above the Quick Set Keys A B C and D to indicate whether the system is ready to Set Your Installer will explain which of these indicators are applicable to your system SILENCING THE SYSTEM If the system is emitting an alarm tone it is possible to silence it by entering your User Code followed by the OK key OR presenting your tag at a keypad The display will show the source of the alarm e g which door has been opened Rectify the problem or contact your Alarm Company for further advice SETTING ALL OR PART OF THE SYSTEM Press the Esc key and confirm that the Green indicators for the Quick Set keys to be Set are all on If they are not that part of the system is not ready to Set so wait a few seconds If they don t light check that all doors are closed To Set all of the system enter your User Code followed by the OK key or place the tag against the keypad OR To Quick Set one or more Groups enter your User Code followed by the appropriate Quick Set Key OR To set one or more Groups individually enter your User Code followed by the Menu key then the OK key The display will now show the status of Groups 1 to 10 Groups 1 to 4 on the D3020 An s under the Group number indicates that the Gr
17. ng during the previous Set period D3000 Series User Manual Page 6 of 16 AH 300001 001 23 03 2005 D3000 SERIES USER MANUAL Go straight to the Keypad and enter your User Code followed by the OK key or place the tag against the keypad to Unset all of the system Alternatively enter your User Code followed by the appropriate Quick Set Key A B C or D to Unset specific Group s The red indicators above these keys go out showing that the appropriate Groups have unset but the green indicators will not light for the Group which caused the alarm condition The display will show details of where the alarm occurred If you go into the main building without entering your User Code you will set off the alarm RESETTING THE SYSTEM AFTER AN ALARM Enter your User Code followed by the OK key and follow the instructions shown on the display If the display returns to the normal Unset message then no further action is necessary The following features may not be enabled for your system Please consult your Alarm Company for further information SETTING THE SYSTEM WITH ZONES OMITTED Enter your User Code followed by the menu key it is not possible to use tags for this The display will now show Set or Unset Groups press OK and the display will indicate which Groups can be Set select all or some of the Groups as required Note 5 the display shows that the Group is Unset or Set
18. option is used to control individual groups Press OK and the display will show the status of Groups 1 to 10 Groups 1 to 4 on the D3020 An s under the Group number indicates that the Group is set and a u indicates that it is unset Press the numeric key for the appropriate group to change the u to s To see the status of Groups 11 to 20 D3001 only press the DOWN key When all the desired groups show s press OK to start the setting sequence The continual tone then indicates that the system is in Exit Mode OMIT 24Hr ZONES If the system has omittable 24 hour zones usually fire doors these can be controlled using this option Press OK and the display will indicate the first zone which could be omitted Press 0 to omit the zone or 1 to reinstate it Press the DOWN key to move to the next zone When finished press OK to return to the user menu TESTS Within this option there are several sub options as defined below Press the UP and DOWN keys to move between the options then press OK to select the test Pressing the UP and DOWN keys will cycle around the options i e pressing the DOWN key after the last option will then show the first option again TEST BELL Press OK to select The display will read Bell ON and the outside sirens or bells will begin Press OK to end the test TEST STROBE Press OK to select The display will read Strobe ON and the flashing lights outside
19. oup is set and a u indicates that it is unset Press the numeric key for the appropriate group to change the u to s To see the status of Groups 11 to 20 03001 only press the Down key When all the desired groups show s press OK to start the setting sequence The continual tone then indicates that the system is in Exit Mode Leave through the Exit Route and ensure that all doors are secured behind you When you hear the characteristic three beeps the system is Set UNSETTING THE SYSTEM Always enter the building via the correct Entry Route to avoid setting off the alarm The intermittent tone indicates that the system is in Entry Mode Go straight to the Keypad and enter your User Code followed by the OK key or place the tag against the keypad to Unset all of the system Alternatively enter your User Code followed by a Quick Set Key B C or D to Unset specific Group s The red indicators above these keys will go out showing that the appropriate Group s have Unset e f you proceed into the building without Unsetting the correct Groups you will set off the alarm UNSETTING THE SYSTEM AFTER AN ALARM CONDITION Always enter the building via the correct Entry Route to avoid setting off the alarm Your Alarm Company may have adjusted your system to start the internal sounders or to use the intermittent tone to indicate that the system is in Entry Mode The internal sounders will alert you to an alarm occurri
20. quote marks like this The main control panel the brains behind the system is housed in a plain metal box hidden away from danger All system operations are performed using the Remote Keypad shown below Microphone D320x only Power Display Indicator Set Proximity Reader Indicators D32x2only Ready Loudspeaker Indicators Up Key Quick Set Down Key Keys menu Key Numeric keyboard OK Key flip Key esc Key The main parts of the keypad are used as follows Display This screen is continuously updated informing you of what is happening on the system Set Indicators These red indicators are ON when the appropriate Group s are set and is OFF when it is safe to go into that part of the building See Note below Ready Indicators These green indicators are ON when the appropriate Group s are ready to be set If the indicator is OFF when you want to set the Group s it means that one or more detectors are active i e a movement detector needs more time before it automatically resets or a door needs to be closed See Note below D3000 Series User Manual Page 3 of 16 300001 001 23 03 2005 D3000 SERIES USER MANUAL Quick Set Keys Numeric Keys flip Key esc Key OK Key menu Key Up Key Down Key Loudspeaker Power LED Microphone Proximity Reader Note 1 Note 2 These are used to Set and Unset Groups Used to enter your User Co
21. t inside the building will trigger an alarm condition When an alarm condition is generated it is common to trigger flashing lights outside the building These lights are referred to as Strobes When the system is Unset the building is not protected and it is safe to walk around without triggering the alarm This feature provides the User with a facility to periodically test that all the detectors on the system are working correctly CS3000 Series Feature Comparison Feature D3001 D3020 Number of Users 64 20 Number of Groups 20 4 Audio D3201 or D3202 keypad D3201 or D3202 keypad Tag D3202 or D3212 keypad D3202 03212 keypad D3000 Series User Manual Page 16 of 16 AH 300001 D01 23 03 2005
22. to perform tests press the flip when the top line of the display reads Tests a T will appear on the bottom line To remove the T from the bottom line press the flip key again Finally the display will read Waiting for tag If the user requires a tag it should be placed against the keypad now to learn it If a tag is not to be used press OK Once the above has been completed edit another User s details or press esc to end NOTE To simplify the process of setting up users it is possible to copy details NOT name usercode or tag details from one user and paste them to another Select Edit Users and press the DOWN key until the user number to be copied appears Press the menu key followed by 1 to copy the details into a clipboard Press the DOWN key again until the new user number appears Press menu followed by 2 then press OK and enter the User s code and name and tag if required as described above All other details will be as per the initial user D3000 Series User Manual Page 11 of 16 AH 300001 D01 23 03 2005 D3000 SERIES USER MANUAL SET DATE AND TIME Press OK to change the date and time The top line of the display will then read dd mm yyyy and the bottom line will show the current date setting Enter 2 digits for the day followed by 2 digits for the month and 4 digits for the year e g 1 October 2001 01102001 Press OK to
23. will begin Press OK to end the test WALK TEST Press OK to select the Walk Test option The display will now cycle through all the Zones in your areas As you move around the building you will hear a tone each time a detector is operated or a door is opened If you do not hear this tone make a note of the faulty Zone and ring your alarm company for further advice When you have finished walking around the building the display will read Walk Test Complete If it doesn t it means that some Zones did not operate correctly Make a note of the Zone names and call your Alarm Company for further advice Press the OK key to end the test D3000 Series User Manual Page 8 of 16 300001 001 23 03 2005 D3000 SERIES USER MANUAL TEST RKP LEDs Press OK to start the test The display will show which indicator is being tested and each of the green and red indicators above the Group keys will flash for about 2 seconds Press OK to end the test TEST RKP SOUND Press OK to start the test The display will read KP Sounder ON and the keypad sounder will be heard Press OK to end the test TEST PANEL SOUND Press OK to start the test The display will read Panel Sounder ON and the main sounder inside the building will be heard Press OK to end the test VIEW LOG Press OK to view the log You will then have 3 options as described below VIEW FULL LOG This option allows you to see all entries in the event log
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