Sync station installation and user manual
Contents
1. Figure 6 Signal strength icons Figure 7 Signal strength indicator The signal strength is update once per second for 30 seconds following start up Thereafter the strength may be checked only every 30 seconds or upon key insertion If the signal strength appears to be acceptable and stable the icon may be removed The icon will re appear if the strength starts to change significantly During installation the signal strength display can be forced by re starting the unit Changing the location of the external antenna in a manner that significantly changes the signal strength will also cause the icon to re appear Signal strength may vary depending on climactic conditions Stations using internal antennas may indicate varying signal strength as users move about 8 REGISTERING A SYNC STATION 8 1 About Registration A sync station cannot be used until it is registered with an account on the management system at https secure yebotech com In order to register the sync station you need access to a management account Usually a sync station is permanently attached to a single account and may only be used for locks and keys managed by that account Note You need to have Manage Sync Stations permission on the account This is available to Installer and Account Superuser roles 8 2 Registering a USB Sync Station If you have a sync station controller running and you plug a new sync station into2. 10 3 Y SSController exe switches YSSController exe is normally run as a user application The following switches are supported omen Oeeipton help Display a dialog listing all available switches about Display the application s About dialog stop Stop all running instances of YSSController and exit Note This may fail if the account executing this command lacks sufficient privileges fork Fork a new copy of this process and then immediately exit All switches following fork are passed to the new application Note switches prior to fork are processed before forking diag lt n gt Set the diagnostic level 0 errors only default 1 activity 2 messages 3 both Note Message logging will fail unless run as an administrator Note If lt n gt is not specified the default is 0 errors only Note Activation of message logging is recorded in the sync station s audit trail and raised on the security exception report Note this switch is Note this switch is ony applicable H applicable if c 2012 2013 YeboTech Pty Ltd www yebotech com Yebo Sync Station User Manual YT SS UM 1 1 a application is running as a controller log lt file gt Specify the name of the log file to log to If lt file gt is not specified the default temporary file is used Note this switch is only applicable if application is running as a controller Force the application to run a
3. Yebo Sync Station User Manual YT SS UM 1 1 1 INTRODUCTION 1 1 Overview The Yebo Sync Station is used to connect Yebo Keys to the Yebo Management System web site enabling the user to capture locks and keys manage key authorizations collect audit trails and enable time based functions such as time windowing and multi keying 1 2 Context There are currently two variants of sync station a USB variant which requires an Internet connected Microsoft Windows workstation with an available USB port and installation of YSSController software and a GSM variant which is stand alone but requires the presence of a supported GSM cellular network 1 3 Scope This manual describes the installation configuration use and trouble shooting of all variants of the Sync Station products and controller software The information contained herein is intended for those who need to install support and maintain sync station services or advanced users wishing to obtain a deeper understanding of the product than that provided by the information leaflets 1 4 Table of Contents 1 MAT FOQUI CTO isco wsiassnnanalentunuannenwuateesiersonuawinenslnaninentans 1 2 DOCUMENTATION cccccccesececesseesseeeeeneneeeseees 1 3 Basic CONCEPHS cc ccceccceeeeessseeeeeeeeeeseaeaeeees 1 4 Installing a USB Sync Station ee 3 5 Running the USB Controller cceee 6 6 Running the USB Cli
4. Once the sync station is able to connect to the GSM network it will attempt to register with the server Registration will usually take just a few seconds Upon successful completion the station will display the wuser assigned sync station name and the legend Ready 9 If the sync station is not registered the displayed pass key must be entered into the user account See section 8 3 Registering a GSM Sync Station The sync station will attempt to register once per minute until the correct pass key has been entered on the web site 7 7 GSM Power Status Indicator When the GSM station is operating on battery power the connect power icon is lit When installing a sync station with a battery backup ensure this icon turns off when the PSU is plugged in c 2012 2013 YeboTech Pty Ltd www yebotech com Page 10 of 15 Yebo Sync Station User Manual YT SS UM 1 1 Signal strength Figure 5 Power status indicator 7 8 GSM Signal Strength Indicator The GSM signal is displayed as a lob sided pyramid icon on the bottom right of the display lt 1138dBm_ No signal or unable to connect Terrible probably unreliable Bad usable but speed may be compromised
5. Secure HTTPS connection from sync station controller to Yebo servers Option 2 GSM na GSM network s iagi Internet Sync Station Corporate firewalls must permit access to secure yebotech com 443 Option 1 USB USB requirements Notes q A sync station typically generates 4 e A Windows workstation with an available kbyte traffic per 100 audited USB port is required to run sync station transaction controller A large store typically generates 500 1000 transactions per day GSM is simpler to install and manage but attracts GSM network charges Sites requiring high reliability can use https secure yebotech com Installation as a service requires administrator rights Corporate proxy server may need to be bypassed to reach secure yebotech com both solutions to provide redundancy The sync station contains one or more plugs into which a key may be inserted the model illustrated contains just one It also has a display that indicates the current state of the sync station A properly configured sync station will display Ready When a key is inserted into the plug the sync station s job is to securely connect the key to the YeboManager web site located at https secure yebotech com Once connected the web site performs the necessary transactions and then closes off by displaying the status of the key this usually involves displaying the name of the user to whom the key has been issued plus any
6. a USB port the following happens 1 The sync station controller recognizes the presence of the sync station A new sync station status icon appears in the service tray 2 The Yebo server is contacted to check the sync station s registration status c 2012 2013 YeboTech Pty Ltd www yebotech com Page 11 of 15 Yebo Sync Station User Manual YT SS UM 1 1 3 If the sync station is not registered the sync station s status icon displays Failed The controller then generates a temporary 6 character pass key This key is displayed on the sync station display and may also be accessed by hovering the mouse over the sync station s status icon An example of a pass key is SJ2GKL 4 Using a web browser connect to https secure yebotech com and log into the account on which the sync station is to be registered Access the Sync Stations menu item and use the Add button to enter the sync station s temporary pass key and location Note If there is an existing sync station that is being replaced or for some reason the sync station has lost its registration information then you can use the Re register to enter a temporary pass key for the existing sync station 5 Wait for a few minutes or right click on the status icon and access the Check Registration menu item or insert a key into the sync station The sync station contacts the server using the temporary pass key and is is
7. and started 6 If a sync station is plugged in and the host can contact secure yebotech com the sync station should display Pass Key followed by a 6 character code See section 5 Running the USB Controller and section 6 Running the USB Client for details on how to use the application and section 8 for details on how to register the sync station 5 RUNNING THE USB CONTROLLER 5 1 Understanding execution modes The application consists of two _ programs YSSService exe and YSSController exe YSSService exe is a controller application that manages any sync stations plugged into the host computer It is usually run as a system service It may also be used by an administrator to configure the service installation or it may be run as a console mode application See section 10 2 YSSService exe switches for a description of YSSService exe command line options YSSController exe is actually two applications in one the controller which does exactly the same job as YSSService exe and a client which provides a graphical interface reporting the status of the controller It is always run as a regular user application and supports command line options similar to YSSService exe See section 10 3 YSSController exe switches for a description The controller component does the actual job of controlling sync stations and only one copy may run at a time The controller may be run either as a Windows s
8. for a description of other available install options Note If the install has not been run with administrator rights the install will end with an error 5 Click Finish to complete the installation The YSSService should now be running See section 4 8 Verifying the Installation 4 7 Install Options There are various install options that may be used to customize the install presented in the Install Options dialog during installation fe SSController Install Options Please select the desired install options V Install as a service v Allow users to start and stop service v Start when user logs in v Add a desktop icon Cancel lt Back The options are as follows 1 Install as a service If checked a service named YSSService is installed The service is configured to run on start up Following installation the service should be running The sync station will be accessible even if no one is logged into the computer If not checked the application is installed as a regular user application A user must be logged in for the sync station to be useable Note If this option is checked the install must be run with administrator rights 2 Allow users to start and stop service This is only applicable if Install as a service is checked If checked this will allow ordinary users to start and stop the controller service via the GUI If not checked only an admini
9. the list of system services This is a background application that runs independently of any logged in user By default the installer configures the service to start whenever the computer is booted and it is started as part of the installation Normally it should not be necessary to manually start or stop the service but it is possible to do so If the service was installed with the option Allow users to start and stop the service then the control menu in the client interface will contain the Start Service and Stop Service items see section 6 3 Control Menu The appropriate item will be un greyed depending on the current state of the service If the service is currently started select Stop Service to stop the service and Start Service to start it The service may also be controlled through the operating system s management console To open click Start right click Computer and select Manage Then open up Services and Applications and select Services You may need to type in an administrator password r Computer Management j File Action View Help e 20060 Hu gt a n mp amp Computer Management Local Name a System Tools Task Scheduler Event Viewer S Shared Folders amp Local Users and Groups amp Performance ah Device Manager Description Status Startup Type Actions Windows Search Provides content ind Started Au
10. useful information such as which location and for what time period the key is authorized The sync station can connect to the web site in one of two ways 1 Using a host Microsoft Windows workstation that has access to the secure yebotech com web site This is the USB sync station variant and it plugs into a regular USB port No special USB driver is required but it is necessary to run the controller software on the host workstation 2 Via a GSM cellular network This is the GSM sync station variant It is stand alone and requires only a 12V power supply to support but it also attracts a nominal monthly network charge Various USB installation options are discussed section 4 2 USB Installation Options 3 2 USB vs GSM The choice of USB or GSM depends on the site requirements The pros and cons of each option are summarized in the table below In a corporate environment a USB sync station solution can be quite problematic to install and support Corporate security policies frequently restrict use of USB ports may require opening of firewalls to access secure yebotech com and installers may have difficulty obtaining rights to properly install the controller software on the host workstation In a work environment a reliable host workstation is also sometimes hard to identify and their maintenance depends a great deal on the quality of the resident management and staff These factors should be assessed
11. 2012 2013 YeboTech Pty Ltd www yebotech com Page 8 of 15 Yebo Sync Station User Manual YT SS UM 1 1 Mains power Access to mains power Note Any 12W power source from 6V 2A to 24V 0 5A is an acceptable input GSM Acceptable GSM coverage coverage signal strength Check A typical cell phone should indicate at least 2 bars strength at the proposed site of installation A portable GSM station should show more than 91 dBm See Figure 6 7 2 Power precautions A sync station draws a peak power of about 8W during transmission If the voltage input to the sync station drops below 5V the station will lose regulation and affect reliability Low voltage supplies with poor regulation or long cable runs to sync stations without battery backup can result in unacceptable power dips during activity For these applications higher voltages 16 24V are preferred For reliable performance it is advisable to use a PSU with a three prong power connector Two prong connectors can fail if bumped or joggled and two prong adapters get borrowed Figure 1 A suitable 24V 0 8A GSM station PSU 7 3 Power connector Note the GSM sync station is designed to be a non portable fixture with a permanently wired power supply using an RJ 6P6C connector that is easy to customize on site Incorrect wiring can result in destruction of the sync station On site power cable assembly should be done by trained personnel on
12. Installer roles and is a useful facility if you need to support multiple sites If you have relocate permission 1 Register your sync station on any account to which you have access In the sync station properties dialog select the Ownership tab and in Owning user select yourself Note The Ownership tab is only visible if you have Relocate Sync Stations permission 2 Assigning ownership of the sync station to yourself causes the sync station to be always listed in every account to which you have access even if the currently selected account is not the account to which the sync station is c 2012 2013 YeboTech Pty Ltd www yebotech com Page 12 of 15 Yebo Sync Station User Manual YT SS UM 1 1 attached and it will only be visible to yourself If ownership is none the only other available option then the sync station only appears on the account to which it is attached for all users 3 To relocate a sync station access the Sync Stations menu item on any account access the Ownership tab for the relocateable sync station and select the account to which the sync station is to be relocated Note Sync station relocations appear on your audit trail and on the affected account s security exceptions advisory 9 TROUBLE SHOOTING 9 1 Configuring the Network In order to function the USB sync station host must have access to hittps secure yebotech com The qui
13. Registering a Sync Station to register the sync station on the web site Further information can be obtained about the state of a sync station by hovering the mouse over the status icon The sync station controller menu can be accessed by right clicking a status icon 6 3 Control Menu The control menu for a sync station controller may be accessed by right clicking a sync station status icon An example of the control menu appears below gt unregistered About 5Controller Check registration Reset all stations Open log Start Service Stop Service Exit At the top of the menu appears the location of the sync station This is the location entered into the Location field on the management web site when a sync station is registered and is only configurable on the web site If the sync station is not registered this will display unregistered The remaining menu items are described below Ce ONN About Displays the About box for the YSSController sync station controller This may be used to obtain the software version of the currently running sync station software Check Force a check the registration Registration status of all connected sync stations This will cause the sync station to contact the server and verify it is correctly registered This may be used to update the registration status after entering a new registration key Note An unregistered sync station will check its
14. a fully discharged condition for extended periods of time as this may affect battery capacity After connecting the battery the unit should be connected to a PSU 7 6 Installation Procedure The installation procedure is as follows 1 Prepare the chosen table or wall mounting as per instructions included in the package 2 Prepare the power supply cabling and fit to length If not using a standard supplied connector see section 7 3 Power connector for plug wiring 3 If the device is not fitted with an on off switch and is to have a battery backup connect the battery See section 7 5 Tamper proof battery installations 4 Thread the PSU and antenna cables into the mounting bracket as indicated in Figure 3 and Figure 4 GSM power connector m GSM antenna connector Figure 3 GSM station socket locations top view Thread and i attach antenna Insert power cable Thread PSU cable behind bracket and locate under preferred groove Figure 4 Cables prior to securing to bracket 5 If a battery is installed then prior to securing in the bracket verify the power status icon has gone out See section 7 7 GSM Power Status Indicator 6 Secure the unit with the provided fixing screws and or double sided tape as appropriate 7 lf using an external patch antenna adjust the location to obtain the optimal reception using the signal strength indicator See section 7 8 GSM Signal Strength Indicator 8
15. affic per 100 audited transactions A site with 100 locks and 20 keys typically generates less than 1 000 transactions a day so the monthly sync station network traffic is usually well under 2MB per month This is usually inconsequential in a corporate or GSM network Note that the quality and congestion on a corporate network can vary significantly and if possible corporate IT should prioritize traffic to and from sync stations 3 4 Cost There is a nominal price difference between the USB and GSM sync station hardware typically this will not be a factor for larger sites The GSM sync station attracts a nominal monthly network connection charge plus a data charge This will vary from network to network but will typically be significantly less than a standard cell phone contract A busy sync station is unlikely to use more than 2MB of data per month which is usually an inconsequential cost Note that YeboTech charges a site service fee for sync stations not per sync station The site attracts the same sync station service fee regardless of the number of sync stations installed at the site so the major cost impact of redundant sync stations is typically the cost of the hardware 4 INSTALLING A USB SYNC STATION 4 1 Requirements The following checklist should be cleared prior to installing a USB sync station Host A Microsoft Windows computer workstation Windows 2000 XP or later Check Start Right click Compute
16. already addresses specified use a semicolon to seperate them for example 192 168 0 secure yebotech com Note On older operating systems such as Windows XP there is a character limit of 255 characters If this limit is exceeded do not remove any addresses from the bypass list without consulting the corporate s IT department as it may affect other applications on the workstation 7 Click Ok until you reach the main browser window and then enter secure yebotech com into the URL box You should be presented with the YeboManager login page 9 2 Managing Hibernation If a USB host computer goes into hibernation it will usually turn off the USB ports The sync station will not be functional until the computer is woken up Usually a computer in hibernation may be woken by hitting a key and up to a minute will be required before the sync station may be used In such circumstances the user s must be trained to understand the required process The brute force method is to turn off hibernation This may be appropriate if the sync station is used through a 24 hour period Consult the operating system documentation for the appropriate way to turn off hibernation 9 3 Managing Service Configuration YSSService exe may be run on the command line to manage its installation configuration Depending on the initial installation options you may need to have administrative rights To start a command prompt as administrat
17. ce Example diag 1 6 Arguments that contain white space must be enclosed in double quotes Example log My log file log 7 The application will return an error code of zero if no error occurred processing switches otherwise it will return the Windows error code of the failing operation This code is accessible in the command shell via the ErrorLevel 10 2 Y SSService exe switches The YSSService exe application is normally run by the system as a service This is its default behaviour when run without any command line switches It may also be run from a command prompt to configure the service installation The following switches are supported wich oesinon help List application information and all available switches uninstall Uninstall the YSSController service This will first stop the service if it is currently running c 2012 2013 YeboTech Pty Ltd www yebotech com Note this does not un install the application just the service install Install this application as a system service This will fail if the service is already installed reinstall Re install this application as a system service If the service is already installed it will be first un installed This will not affect existing registry settings Stop the YSSController service start Start the YSSController service This will fail if the service is already running restart Re start the YSSCo
18. ckest way to verify this is to type this address into a web browser on the host workstation This should return the login prompt from the management web site For home and small business installations it is very unlikely there will issues reaching the server Some corporate networks restrict access to all but a restricted list of hosts In such cases the corporate s IT department must be contacted and requested the following e Enable HTTPS protocol packets to host secure yebotech com port 443 e As a convenience also open port 7 ECHO used by ping Even if the corporate firewall is opened to secure yebotech com which may be verified by typing ping secure yebotech com on a command prompt it is possible that the host workstation is configured to use a proxy server that is not forwarding to secure yebotech com It is then necessary to bypass the proxy server for this address In order to do so 1 Run Internet explorer 2 Access Tools Internet Options 3 On the Connections tab access the LAN Settings button 4 If the Use a proxy server for your LAN checkbox is not checked then you do not have to configure any proxy bypass Only if it is checked continue to the next step 5 Click the Advanced button under the Proxy server settings 6 In the Exceptions box under Do not use proxy server for addresses beginning with enter secure yebotech com If there are
19. ent ce eeeeeeeeeeeees 7 7 Installing a GSM Sync Station cece 8 8 Registering a Sync Station cceeeeeeseeeeees 11 9 Trouble Shooting eee eeeeeeecceeeeeeeeeeeeeeeeeaeeeees 13 10 Appendix Command Switches ccccee 14 2 DOCUMENTATION 2 1 Product Information Leaflets The information leaflets describe the basic usage of the products in day to day use The information leaflets for sync station models and related utilities may be found in Product Reference USB Sync Station YT SS_USB IL 1 0 GSM Sync Station YT SS_GSM IL 1 0 YSSController software YT SS_CTLR IL 1 0 2 2 Product Data Sheets The product data sheets contain summary information about each product The products applicable to this manual are USB Sync Station YT SS_USB_001 DS 1 0 GSM Sync Station YT SS_GSM_001 DS 1 0 2 3 Software The latest YSSController software required to support the USB sync station may be downloaded from the sync station product support page on www yebotech com 2 4 Price Lists The latest product price lists are available in YT ccyy PL 1 n where ccyy is the applicable year 3 BASIC CONCEPTS 3 1 Product Overview The location of the sync station within the larger system is summarized in the image below c 2012 2013 YeboTech Pty Ltd www yebotech com Page 1 of 15 Yebo Sync Station User Manual YT SS UM 1 1 Overview of Yebo Sync Station Solutions
20. ent host workstation then it must be re registered 4 If for any reason a sync station loses its registration but the account to which it is attached has not changed then use the Re register button to enter the new temporary pass key It is not necessary to delete and re add the sync station 5 If a site has multiple sync stations attached to the same workstation then after registration a sync station may be identified by right clicking to obtain the sync station control menu The sync station s location as entered on the web site will be displayed in the bubble help or at the top of the control menu 6 A specific piece of sync station hardware may be locked to an account by selecting the Lock to account option in the sync station properties dialog on the web site This will prevent the sync station from being re registered on another account providing a means of theft deterrence Note For security reasons an unregistered sync station does not display information about the account on which it is registered Locking a sync station to an account which cannot be subsequently identified may thus render the sync station unusable 8 5 Relocating a Sync Station Usually a sync station is permanently attached to one account If you have Relocate Sync Stations permission then you may relocate an already registered sync station you own to any account to which you have access This permission is available to
21. ervice as YSSService exe or aS a user application in YSSController exe The client component simply connects to the controller version and provides the user with a means of seeing what is going on The client is visible as an icon in the Windows system tray Because YSSController exe contains both the controller and the client exactly how it behaves when started depends on the installation options and the context in which it is launched 1 If the application was installed as a service YSSController exe will always run as a client even if the service is not running 2 Otherwise if there is no other controller running the YSSController exe will run as both a controller and as a client 3 If however there is already a controller running then YSSController exe runs only the client c 2012 2013 YeboTech Pty Ltd www yebotech com Page 6 of 15 Yebo Sync Station User Manual YT SS UM 1 1 portion It will attempt to connect to the controller and display the controller status 5 2 Overriding default behaviour The above behaviour may be overridden using the controller and client command line switches which force YSSController exe to run as a controller or only as a client respectively See section 10 3 YSSController exe switches for a full description 5 3 Starting and stopping the service If the application was installed as a service a service named YSSController will have been created in
22. ly or use a provided standard length cable ov 12V GSM sync station power connector 6P6C connector Pin out Pint Pin 6 The required wiring for the power plug connecting to the GSM sync station is indicated in the figure above Only two pins are connected 7 4 Standard cables and PSU For permanent fitted and wall mounted installations YeboTech supplies recommended PSU s with skirting adapter and cables of standard lengths When making use of these ensure that the cable end marked PSU is plugged into the PSU adapter box and the end marked GSM is plugged into the top left socket of the GSM sync station as viewed from the front The sync station will not be harmed if a standard cable is accidentally plugged in the wrong way around If the sync station does not power up check the cable is plugged in correctly Figure 2 Standard PSU and skirting adapter c 2012 2013 YeboTech Pty Ltd www yebotech com Page 9 of 15 Yebo Sync Station User Manual YT SS UM 1 1 7 5 Tamper proof battery installations If the sync station is to be used with a battery backup and is not fitted with an on off switch the device will have been shipped with the battery disconnected Prior to installation open the unit and connect the battery Prior to closing ensure the connectors between the two boards are aligned The unit will become live once the unit is closed Note Do not permit the battery to remain in
23. m the path C Program Files YeboTech YSSController or C Program Files x86 YeboTech YSSController on a 64 bit operating system The installation procedure is then as follows 1 Log into the host workstation using the nominated user account 2 Copy YSSController exe to a suitable location A suggested location iS lt User Folder gt Software YeboTech 3 Click Windows Start menu All Programs right click Startup and Open Then right click on the YSSController exe in its copied location and drag into the Startup folder and select Create shortcuts here This will cause YSSController to be run whenever the user logs in 4 Repeat the process above to create a link on the users desktop This will enable the user to manually start the application if necessary 4 5 Option 2 Install as a user application Use this option if the site requires a designated user to be logged in for the sync station to be operable In order to run the install you may require administrator rights depending on corporate IT policies 1 Log into the designated user s account 2 Download the latest msi file from YeboTech see section 4 3 Obtaining YSSController Software 3 Double click on the downloaded msi file to start the install 4 When presented with the Install Options dialog un check the Install as a service option See section 4 7 Install Options for a full description of othe
24. ntroller service If the service is currently running it will first shut it down before re starting grantstart Grant Everyone the right to start the service grantstop Grant Everyone the right to stop the service grantall Grant both start and stop access to Everyone console Run the service as a regular console mode application All output to the error log is echoed to the display Hit lt Enter gt to exit the application log Specify the name of the log file to log lt file gt to If lt file gt is not specified the default temporary file is used diag lt n gt Set the diagnostic level 0 errors only default 1 activity 2 messages 3 both Note Message logging will fail unless run as an administrator Note If lt n gt is not specified the default is 0 errors only Note Activation of message logging is recorded in the sync station s audit trail and raised on the security exception report persist Write the log and diag settings to the registry Page 14 of 15 Exit the application after processing the switches This is implied by help uninstall install reinstall stop start restart grantstart grantstop grantall Examples To force a re install grant start and stop access to all users and start YSSService reinstall grantall start To run as a console mode application and log activity to the console YSSService console diag 1
25. ons will appear in the task tray 6 2 Client Status Icon The client is visible as a small icon in the service tray located in the bottom right of the Windows desktop Note On Windows 7 Vista the icon may be hidden Click the arrow as indicated in the figure below to display all of the service tray icons The icon may be made permanently visible by selecting the Customize link in the service tray locating the sync station icon and then selecting Show icon and notifications Show hidden icons lee peal CD As a rule one icon per plugged in sync station is visible to indicate the status of that sync station If there are no sync stations plugged in then only one icon with the Unplugged status is visible The possible status icons are listed below since Deion No controller The client was unable to connect to the sync station controller Unplugged There are no sync stations plugged in Ready Sync station is idle and ready for key insertion Key present A key is present and active Failed A sync station has experienced an error In a new installation with just a single sync station plugged in you should see a single Failed status icon as the sync station will still have to be registered Follow the web site registration procedure described c 2012 2013 YeboTech Pty Ltd www yebotech com Page 7 of 15 Yebo Sync Station User Manual YT SS UM 1 1 in section 8
26. or got to Start All Programs Accessories right click Command Prompt and select Run as Administrator To change to the folder containing YSSController exe cd C Program Files x86 YeboTech YSSController To display all available command line switches YsSController help To re install the service YsSController reinstall To restart the service YsSController restart To grant ordinary users the ability to start and stop the service YSSController grantall c 2012 2013 YeboTech Pty Ltd www yebotech com Page 13 of 15 Yebo Sync Station User Manual YT SS UM 1 1 To specify a fixed location for a log file and enable event logging and have these used every time the controller is started YsSController log c yssc log diag 1 persist exit See section 10 Appendix Command Switches for a full description of available switches 10 APPENDIX COMMAND SWITCHES 10 1 General remarks about switches Both YSSService exe and YSSController exe can be executed with command line switches to control their behaviour and installation Generally 1 All switches are preceded by a 2 Switches are case insensitive 3 Multiple switches may be specified 4 With the exception of fork the order of switches doesn t matter When multiple switches are specified they are executed in the logical order 5 The arguments for switches that take arguments must follow the switch separated by white spa
27. plication This may require administrator access depending on corporate policies YSSController will only run when the nominated user is logged in This may be preferred if the site does not wish the sync station to be operable unless a nominated user is authenticated See section 4 5 Option 2 Install as a user application 3 Install YSSController as a system service This requires administrator rights to install YSSController will start running as soon as the workstation is booted and does not require anyone to log in This is the most robust solution See section 4 6 Option 3 Install as a service From a support perspective the last option is preferred 4 3 Obtaining YSSController Software The latest YSSController install can be obtained from www yebotech com support ss downloads htm or go to https secure yebotech com and click Help 4 4 Option 1 Copy Executable Use this option if you are unable to obtain administrator rights to the host workstation but for which a user has been nominated to be logged in for the sync station to function Note Copying an executable file to a corporate computer may be contrary to security policies This should be cleared with local management first To obtain the YSSController exe application you must first run the downloaded install on a workstation on which you have install rights see Option 2 Install as a user application YSSController exe can then be copied fro
28. prior to advancing a USB solution In smaller stand alone environments where one individual is responsible for maintaining the sync station a USB solution may be eminently practical Sites that require a very high degree of reliability should consider GSM as the preferred solution If appropriate a USB station can also be installed as a c 2012 2013 YeboTech Pty Ltd www yebotech com Page 2 of 15 Yebo Sync Station User Manual YT SS UM 1 1 Installation Requires MS Windows host computer Available USB port Network access to secure yebotech com Run YSSController software Administrator rights to install as service Requires e Supported GSM network e 12V power supply Less robust people fiddle un plug devices Very robust Device contains battery backup turn off computers loose network connectivity good for at least 24 hours power outage Support experience power outages Cheapest Attracts monthly cellular network charge Security Less secure The secure link to the web server Most secure is decrypted by the YSSController software and is potentially vulnerable to interception by malicious applications on the host workstation About the same redundant network backup Note that for sites making use of daily time windowing reliability is essential as expired keys must be synced in order to be authorized for the day 3 3 Network load A sync station typically generates less than 4kb of tr
29. r check Windows edition Windows 2000 XP Vista or 7 are all acceptable Internet Access to access secure yebotech com Check Open a web browser and type secure yebotech com into the address line The web site home page should display Troubleshooting see section 9 1 Configuring the Network c 2012 2013 YeboTech Pty Ltd www yebotech com Page 3 of 15 Yebo Sync Station User Manual YT SS UM 1 1 USB port An available and powered USB port Check Plug in the USB sync station It should display Please run sync station service Administrator Access to an account with access administrator access Note this is only required for install option 3 See section 4 2 USB Installation Options Check Start Control Panel User Accounts Change Your Account Type If Administrator is not selected then it is not an administrator account Install The install file See section software 4 3 Obtaining YSSController Software 4 2 USB Installation Options The USB sync station requires the controller software to be run on the host computer No special USB driver is required There are three install options 1 Don t install Copy YSSController exe to the computer and run in a regular user account This does not require administrator rights and no installation is required See section 4 4 Option 1 Copy Executable 2 Install YSSController as a regular user ap
30. r available install options c 2012 2013 YeboTech Pty Ltd www yebotech com Page 4 of 15 Yebo Sync Station User Manual YT SS UM 1 1 5 If requested Do you want to allow the following program to make changes to your computer click Yes You may be required to enter an administrator password 6 Click Finish to complete the installation The controller should now be running See section 4 8 Verifying the Installation 4 6 Option 3 Install as a service Use this option if you wish the sync station to be operable as soon as the host computer has booted regardless of whether or not someone is logged in This is the preferred option from a support perspective You will require access to an account with administrator rights 1 Log into the Administrator account 2 Download the latest msi file from YeboTech see section 4 3 Obtaining YSSController Software 3 Double click on the downloaded msi file to start the install Note If you wish to perform the install in a non administrator account go to Start All Programs Accessories right click Command Prompt and select Run as administrator Then use cd to change to the folder in which the msi file is located and type lt filename gt msi The install will then run with administrator rights 4 When presented with the Install Options dialog check the Install as a service option See section 4 7 Install Options
31. registration status every five minutes in any event Note An unregistered sync station may be forced to check its registration by inserting a key Reset all stations This causes the sync station controller to perform a hardware reset on all connected sync stations This should have the same effect as unplugging the sync station and re inserting Open log Open the sync station controller log Note Depending on the log configuration this may only contain events from the time the sync station controller was last started Start Service Start the sync station controller Note This item is only visible if the application is installed as a service Note This will be greyed out if the service is already running or if the user does not have permission to start the controller service Stop Service Stop sync station controller Note This item is only visible if the application is installed as a service Note This will be greyed out if the service is not running or if the user does not have permission to stop the controller service Exit Exit the client application Note If the application is only running as a client this will not stop the service Note If the application is being run as a controller as well then this will stop the controller and the sync stations will no longer run 7 INSTALLING A GSM SYNC STATION 7 1 Requirements To install a GSM sync station the following is required c
32. s a client and not as a controller Note If YSSController is installed as a service then this is implied even if no controller is running This behaviour may be overridden by specifying the controller switch Force the application to run as a controller Note This will fail if there is already a controller running Do not enable the client graphical interface when running as a controller This implies controller Note When run with this option there will be no visible interface The only way to stop the application is for the user to log out or to locate YSSController in the task manager and shut it down Note When started as a service noclient is implied Prevent clients from connecting to the controller This implies controller Write the log and diag settings to the registry Exit the application after processing the switches This is implied by help about stop fork Page 15 of 15
33. strator will be allowed to start and stop the service 3 Start when user logs in This will cause either the controller or a client to start up when a user logs in by means of a link in the user s Startup folder This will appear as a small icon in the system tray and allow the user to monitor the state of the sync station controller If not checked a user will have to manually start the application via the applications menu or a desktop icon Note If installing as a service this option only applies to the GUI The service will still run even if this option is un checked 4 Add a desktop icon If checked a desktop icon will be added to the user s desktop c 2012 2013 YeboTech Pty Ltd www yebotech com Page 5 of 15 Yebo Sync Station User Manual YT SS UM 1 1 Ba YSSController Select Installation Folder The installer will install Y SSController to the following folder To install in this folder click Nest To install to a different folder enter it below or click Browse Folder C Program Files x86 reboT ech SS Controller Browse Disk Cost Install YSSController for yourself or for anyone who uses this computer Everyone Just me 5 Folder Specify the installation folder for the application Usually the default folder should be used Cancel 6 Everyone or Just me If you select Everyone then the Start
34. sued with a permanent pass key The status icon should now show Ready The sync station s display should also show Ready 6 The sync station is now registered 8 3 Registering a GSM Sync Station If you have a GSM sync station that has been able to reach the server and has verified it is not registered the temporary 6 character pass key will be displayed on the sync station display The registration procedure on the web site is identical to that described in section 8 2 above An unregistered GSM sync station will check its registration once per minute After entering the required pass key on the web site just wait a few seconds until the station checks again 8 4 Registration Tips 1 Temporary pass keys are re generated every time a sync station is plugged in or initialized Ensure that the pass key you are entering is the pass key currently being displayed on the sync station 2 lf a sync station was installed to be run as an application and a designated user account then that user must always run the sync station controller If another user attempts to run the controller then the sync station will have to be re registered Note The new registration only takes effect when the temporary pass key is entered If the designated user runs the controller without the sync station having been re registered then the sync station will not need to be re registered 3 If a USB sync station is moved to a differ
35. tomatic I Services a Windows Time Maintains date and t Manual Set Windows Update Enables the detectio Started Automatic I WinHTTP Web Pr WinHTTP implemen Started Manual YSSContro Wired AutoConfig The Wired AutoConf Manual More gt WLAN AutoConfig The WLANSVC servi Manual WMI Performance Provides performanc Manual Workstation Creates and maintai Started Automatic 4 5 Storage t Disk Management 4 FN Services and Applications WWAN AutoConfig This service manage Manual Services i WMI Control m 4 m The YSSController should appear in the list of services under the name YSSController It should have a Startup Type of Automatic meaning it will run on reboot and status Started if running Finally the service may be controlled using the start and stop switches of YSSService exe See section 10 2 YSSService exe switches 6 RUNNING THE USB CLIENT 6 1 Starting the Client The USB client allows a user to view the current controller state and to manage the controller To start the client is is usually only necessary to run YSSController exe See section 5 1 Understanding execution modes for further information You can force YSSController exe to run as a client by using the client switch A user should run just one copy of the client It is possible for more than one copy to be running in which case an identical set of status ic
36. when user logs in and Add desktop icon will be applied to every user on the workstation If you select Just me then only the account in which the installation is being performed will be affected Note When not installing as a service if multiple users are logged into the computer then only the first user who logs in will run the controller Subsequent users who log in will only run the client When the first user logs out the controller will no longer be running See section 5 1 Understanding execution modes for a full explanation 4 8 Verifying the Installation Following execution of the installation programme options 2 and 3 above the controller should be running The following may be checked to verify an installation 1 A new menu item will have appeared under Start All Programs Yebo Tech Sync Station Controller This menu contains links to YSSController and various support pages 2 If Start when user logs in was checked Start All Programs Startup will contain a link to YSSController 3 If Add a desktop icon was checked there should be an icon on the user s desktop that Ye 9 looks like this be 4 An icon should have appeared in the system task tray that looks like this See section 6 2 Client Status Icon if you have difficulty finding the icon 5 If the the application was installed as a system service a service named YSSController should have been installed
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