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Amcrest ProHD WiFi Camera User Manual

1. 5 4 4 Storage This menu section allows the user to change storage settings for the camera 5 4 4 1 Schedule The schedule menu manages the recording schedule for the camera This menu has 3 tabs Record Schedule Snapshot Schedule and Holiday Schedule 5 4 4 1 1 Record Schedule This tab is where video recording settings are configured Below is a screenshot of the Record Schedule settings screen Record Schedule Snapshot Schedule Holiday Schedule General Motion J Alarm Pa Ja Eh co k ae f 14 16 18 20 22 Pa Fa Sunday Monday Tuesday Wednesday Thursday Friday Saturday Holiday Reset Defaults Refresh go Below is an explanation of the fields on the Record Schedule settings tab e Record Type These checkboxes allow the user to select which recording type they want to configure on the schedule There are 3 types of recordings o General General recording means that the camera captures all footage for the specified time period General recording is represented by the color green o Motion Motion Detection recording means that the camera captures only footage when the motion detection alarm is activated Motion recording is represented by the color yellow o Alarm Alarm recording means that the camera captures only footage when an alarm is activated Alarm recording is represented by the color red e Video Recording Schedule To specify a video recordin
2. Remote Directory This field allows the user to specify a remote directory on the FTP to send the recorded media to Emergency Store on SD Card This checkbox allows the camera to store recorded media on the SD card in case the FTP server is unavailable To reset to default settings click the Reset Defaults button To refresh the page click the Refresh button To save the settings click the Save button OAMCREST 58 5 4 4 2 4 NAS This tab is where the user can change NAS settings Below is a screenshot of the NAS tab SD Card Enable Serer Address Remote Directory set Defaults Refresh Below is an explanation of the fields on the NAS settings tab e Enable This checkbox allows the user to enable NAS uploading for the camera s recorded media e Server Address This field allows the user to designate a DDNS address for the NAS server device e Remote Directory This field allows the user to specify a remote directory on the NAS to send the recorded media to To reset to default settings click the Reset Defaults button To refresh the page click the Refresh button To save the settings click the Save button 5 4 4 3 Record Control This menu is where general recording settings are configured Below is a screenshot of the record control menu Pack Duration 8 Minutes 1 120 Pre event Record 8 Seconds 0 10 Record Mode Auto Manual OF Record Stream Reset Defaults Refresh Below is an ex
3. S R B E E E E D amp N Sensitivity D amp N Delay er w lt BLC Mode Indicator Light Q ms a Reset Defaults a z Mirror Flip 3D NR Oo e z 3D NR Level Night Vision Below is an explanation for each of the fields on the Configuration tab in the Configuration menu item Profile This dropdown box allows the user to select which profile to modify The 3 options are Day Night and Normal Brightness This slider is used to adjust playback and recorded video window brightness The value ranges from 0 to 100 The default value is 50 The larger the number the brighter the video is When you input the value here the bright section and the dark section of the video will be adjusted accordingly You can use this function when the whole video is too dark or too bright Please note the video may become hazy if the value is too high The recommended value ranges from 40 to 60 Contrast This slider is used to adjust playback and recorded video window contrast The value ranges from 0 to 100 The default value is 50 The larger the number is the higher the contrast is You can use this function when the whole video brightness is OK but the contrast is not correct Please note the video may become hazy if the value is too low If this value is too high the dark section may lack brightness while the bright section may over expose The recommended value ranges from 40 to 60 Saturation This slider i
4. When low noise is selected an additional option to specify a gain range appears below this box When low motion blur is selected an additional option to specify shutter speed appears below this box When manual is selected additional options to specify a shutter speed and a gain range appear below this box e White Balance This dropdown box allows the user to select the white balance for the video feed The different options are Auto Sunny Night Outdoor and Customized Selecting customized opens a menu that allows the user to set specific red or blue values e Day amp Night This dropdown box allows the user to select which type of picture is displayed The options are Color Auto and Black amp White e D amp N Sensitivity This option allows the user to change the Day Night Sensitivity of the camera The three options are Low Middle and High The higher the sensitivity the quicker the camera will change into another mode depending on the light levels e D amp N Delay This dropdown box allows the user to set a delay in seconds for how long it takes to switch between Day and Night modes The values range from 2 seconds to 10 seconds e BLC Mode This dropdown box allows the user to select Back Light Compensation The values are Off BLC Auto WDR and HLC This feature should only be used in black lit environments e Indicator Light This dropdown box allows the user to select whether the indicator light on the back of the camera is
5. o Alarm Alarm means that the camera only takes snapshots when an alarm is activated Alarm recording is represented by the color red e Snapshot Recording Schedule To specify a snapshot range first select the type of snapshot desired then click and drag on time bar for the desired date To edit multiple days at once drag the cursor further up or down to cover the other days o Setup Clicking this button opens a screen that allows for snapshot periods to be set for each day and for each snapshot type There are a total of 6 periods that can be set To reset to default settings click the Reset Defaults button To refresh the page click the Refresh button To save the settings click the Save button 55 OAMCREST 5 4 4 1 3 Holiday Schedule This tab is where holiday settings are configured Below is a screenshot of the Holiday Schedule settings screen Record Schedule Snapshot Schedule Holiday Schedule ee M Snapshot Calendar Apr Sun Mon Tue Wed Thu Fn Sat 1 8 Below is an explanation of the fields on the Holiday Schedule settings tab e Record Type These checkboxes allow the user to select which recording type they want to configure on the schedule There are 2 types of recordings o Record This checkbox is referring to video recording o Snapshot This checkbox is referring to snapshot recording e Calendar This calendar allows the user to select days to designate as holidays Once a day is designated it can be cust
6. 13 36 Click Refresh to refresh this table 5 5 Alarm This screen is where the alarm log is kept Below is a screenshot of the alarm screen Custom Alarm E Phy Custom Alarm Custom Alarm Path The table on the right shows the alarm log and all of the alarm instances that have occurred The checkboxes allow the user to narrow down which alarms they want to see in the alarm log Clicking the checkbox next to Prompt will cause the system to pop up a dialog box anytime an alarm is triggered Clicking the checkbox next to Play Custom Alarm will use a custom alarm sound for the alarm prompt Click the Browse button to search for a custom alarm sound to use 5 6 Logout Clicking the logout button will log out the user 66 OAMCREST 6 FAQs Troubleshooting 1 The camera does not boot up properly Below are a few possible reasons why this may be occurring e The power input is not correct voltage e The power cable connection is not secured correctly e The firmware was upgraded incorrectly 2 Camera often automatically shuts down or stops running Below are a few possible reasons why this may be occurring e The input voltage is too low or is not stable e The insides of the camera have accumulated too much dust e The temperature is either too hot or too cold e The hardware is malfunctioning 3 The system does not detect an SD Card Below are a few possible reasons why this may be occurring e TheSDcardis br
7. 2015 All Rights Reserved 20 OAMCREST Section 1 This bar allows the user to select which stream type and which protocol they want to choose For more information on stream types see section 5 4 1 2 1 For more information on protocols see section 5 4 2 2 1 Section 2 The functions bar allows the user to perform different camera functions while in live mode See the table below for an explanation of the different functions available Button Function Name Function Description Alarm Output Click this button to generate an alarm output signal This button becomes red grey depending on alarm output activation or cancellation Digital Zoom Click this button to activate the zone selection function This allows the user to use the mouse to select a zone to zoom in on Snapshot Click this button to take a screenshot of the live feed The picture is saved at the path specified in Setup gt Camera gt Video gt Path Triple Snapshot Click this button to take 1 screenshot per second for 3 seconds The pictures are saved at the path specified in Setup gt Camera gt Video gt Path i an Record Click this button to manually record video The video is saved at the path 4 specified in Setup gt Camera gt Video gt Path pr Click this button to enable or disable audio output from the camera This feature allows the user to listen in on the audio the camera s microphone is picking up Bidirectional Talk Click
8. Below are a few possible reasons why this may be occurring e The network is not stable e There may be an IP address conflict e There may be a MAC address conflict e The PC or camera network card may be defective e The WiFi network the camera is picking up is too weak 14 The alarm signal cannot been disarmed Below are a few possible reasons why this may be occurring e Analarm may be setup incorrectly e Analarm output may have been manually opened e There may be an error in the camera s firmware OAMCREST 69 15 Alarms are not working Below are a few possible reasons why this may be occurring e The alarm is not setup correctly e The alarm cable is not connected correctly e The alarm input signal is not correctly configured e There are two loops connected to one alarm device 16 The camera is not recording enough video Below are a few possible reasons why this may be occurring e The storage capacity is not enough e The storage device is damaged 17 Downloaded files cannot be played back Below are a few possible reasons why this may be occurring e The media player software on the PC may not be able to read the file format e The PC may not have DirectX 8 1 or higher e The PC may not have Windows XP or higher 18 Forgot login information Below are a few solutions e Hold the reset button on the back of the camera to execute a factory reset This will restore the device to its factory settin
9. Email This checkbox allows the user to enable the camera to send an email when an audio detection alarm is triggered e PTZ This checkbox allows the user to enable the camera to activate a PTZ tour when an audio detection alarm is triggered e Snapshot This checkbox allows the user to enable the camera to take a snapshot when an audio detection alarm is triggered To reset to default settings click the Reset Defaults button To refresh the page click the Refresh button To save the settings click the Save button 5 4 3 3 Alarm This screen is used to set external alarm settings for the camera and any devices attached to the camera s relay Below is a screenshot of the Alarm settings screen Relay Activation E Enable Relay In Schedule Setup Anti Dither 0 Seconds 0 100 Sensor Type IND rv Record Record Delay Seconds 10 300 Relay Out Alarm Delay Seconds 10 300 E Send Email Piz l Snapshot Reset Defaults Refresh Below is an explanation of the fields on the Alarm settings screen e Enable This checkbox enables external alarm activation for the camera e Relay In This dropdown box allows the user to select which relay input s settings are modified e Working Period Clicking this button opens a weekly schedule that can be used to set times Warlang Penod 49 OAMCREST o Click and drag to set alarm activation for certain days of the week Also periods of relay activation can be set for each day
10. Refresh button To save the settings click the Save button 5 4 2 Network This menu section allows the user to change network settings for the camera 5 4 2 1 TCP IP The TCP IP menu item has two tabs TCP IP and P2P 5 4 2 1 1 TCP IP TCP IP stands for Transmission Control Protocol Internet Protocol and it is the language protocol that allows communication between internet connected devices whether on a local network or a on the Internet at large This screen allows for TCP IP settings to be modified in order for the camera to establish a connection to the network Below is a screenshot of the TCP IP settings tab TCP IP Host Name IPC Ethernet Card Wired DEFAULT v Set as the Default Mode O Static O DHCP MAC Address gt Pe ae ae ea IP Address 192 168 1 148 Subnet Mask 255 255 a faye 0 Default Gateway 192 SA eee Preferred DNS Server 75 75 76 76 Alternate DNS Sever 75 75 75 75 Enable ARP Ping to set IP address service Reset Defaults Refresh 33 OAMCREST Below is an explanation of the fields on the TCP IP settings tab Host Name This text field allows the user to change the host device name for the camera This field supports a maximum of 15 characters Ethernet Card This dropdown box allows the user to select which internet access device to use If the device is connected to a wired connection and a wireless one at the same time then this box will have options to pick either of the
11. You Tube To access the setup videos please go to http amcrest com videos For access to the quick start guide and other support information go to http amcrest com su To contact Amcrest support please do one of the following e Visit http amcrest com contacts and use the email form e Call Amcrest Support using one of the following numbers Toll Free 888 212 7538 International Callers Outside of US 1 713 893 8956 USA 1 713 893 8956 Canada 437 888 0177 UK 203 769 2757 e Email Amcrest Customer Support support amcrest com Important Security Warning In order to keep your Amcrest camera secure and prevent unauthorized access please make sure to follow the steps below e Always make sure that your camera has the latest firmware as listed on www amcrest com firmware e Never use the default password for your camera Always ensure that your password is at least 8 10 characters long and contains a combination of lowercase characters uppercase characters as well as numbers OAMCREST Important Safeguards and Warnings 1 Electrical Safety All installation and operation should conform to your local electrical safety codes The product must be grounded to reduce the risk of electric shock We assume no liability or responsibility for any fires or electrical shock caused by improper handling or installation 2 Transportation Security Heavy stress violent vibrations and excess moisture should not occur during tr
12. and enabled using the period settings on the bottom half of the screen There are a total of 6 periods that can be set e Anti Dither This field allows the user to set the anti dither time The values in this field can range from 5 to 600 seconds This time value controls how long the alarm signal lasts Based on relay activation a buzzer can go off a tour can begin PTZ can be activated a snapshot can be taken or the camera can begin recording o For example if the anti dither time is set to 10 seconds each alarm may last 10 seconds if the local alarm is activated During the process if the system detects another local alarm signal at the fifth second the buzzer tour PTZ activation snapshot record channel functions will begin another 10 seconds while the screen prompt alarm upload email will not be activated again After 10 seconds if system detects another alarm signal it can generate a new alarm since the anti dither time has expired e Sensor Type This dropdown box allows the user to select which sensor type to use The options are Normally Open NO and Normally Closed NC e Record This checkbox allows the user to enable the camera to record video when an alarm is activated e Record Delay This field specifies in seconds how long the delay between alarm activation and recording should be e Relay Out This checkbox allows the user to enable the camera to trigger a connected alarm connected to the alarm port on the back of th
13. are a total of 6 periods that can be set e Anti Dither This field allows the user to set the anti dither time The values in this field can range from 5 to 600 seconds This time value controls how long the alarm signal lasts Based on audio detection a buzzer can go off a tour can begin PTZ can be activated a snapshot can be taken or the camera can begin recording o For example if the anti dither time is set to 10 seconds each alarm may last 10 seconds if the local alarm is activated During the process if the system detects another local alarm signal at the fifth second the buzzer tour PTZ activation snapshot record channel functions will begin another 10 seconds while the screen prompt alarm upload email will not be activated again After 10 seconds if system detects another alarm signal it can generate a new alarm since the anti dither time has expired 48 OAMCREST e Record This checkbox allows the user to enable the camera to record video when an audio detection alarm is triggered e Record Delay his field specifies in seconds how long the delay between alarm activation and recording should be e Relay Out This checkbox allows the user to enable the camera to trigger a connected alarm connected to the alarm port on the back of the camera when an audio detection alarm is triggered e Alarm Delay This field specifies in seconds how long the delay between alarm activation and Relay alarm activation should be e Send
14. from any internet connected PC or Mac computer e Advanced Playback Function This device supports real time recording and can support search fast forwarded playback recorded searches and downloading of videos and screenshots The PT Network Camera can also playback in slow motion backwards and frame by frame as needed When recording the PT Network Camera shows a date time overlay to ensure accurate viewing of events when they occurred Lastly the PT Network Camera can support video enlargement of certain zones within a stream e Advanced Network Protocol Support The PT Network Camera is UPnP compatible and also includes functionality for use with PPPoE DDNS and other protocols in order to allow remote and local connection with a large variety of network hardware Note There may be slight differences in functionality due to the existence of different product series OAMCREST 2 Device Overview The diagram below shows the camera s profile and rear panel 004040 HHHE ALARM OAMCREST Please refer to the following chart for information about the camera and its ports Audio Input Output ports Alarm Input Output ports 5 Reset WPS button Indicator Light For reset long press for 10 seconds for WPS one quick press Please refer to the chart below for information about the camera s indicator light Indicator Light Status Device Status Red Light is blinking quickly The device is activating Green Light is blinki
15. is an excellent digital surveillance product that can be useful to a wide variety of users The camera connects to any router and uses an internet connection to allow the user to access all of its functionality from many internet connected devices It s easy to use and can be set up in a relatively small amount of time It has various functions such as recording playback and monitoring functionality and it synchronizes audio and video by default This PT Network Camera adopts a high quality design in order to achieve high levels of reliability and security It can be configured to work locally as well as on a network The PT Network Camera also has a built in WiFi adapter that allows for the camera to be used on a wireless network without needing a physical connection to a router or PC 1 2 Features The Amcrest PT Network Camera has the following features e Network Access The PT Network Camera connects to a wide variety of routers in order to connect to the internet both through a wired connection and wirelessly Once setup the camera can be accessed remotely from a wide variety of internet connected devices including PCs iPhones iPads Android tablets and Android phones e Cloud Storage Functionality The PT Network Camera is able to record video and audio streams to the Amcrest Cloud service in order to enable long term storage for recordings Amcrest Cloud also allows the user to easily find and download recorded video for playback
16. s text The default string is DigitalCCTV The maximum length is 85 characters This string can only include numbers characters and underscores Sub Stream is a lower quality stream that allows the feed to take up less resources and bandwidth when streaming The Main Stream and the Sub Stream have the same fields Sub Stream can be enabled by checking the box next to Enable To reset to default settings click the Reset Defaults button To refresh the page click the Refresh button To save the settings click the Save button 5 4 1 2 2 Snapshot Below is a screenshot that shows the Snapshot tab in the Video menu item Video Snapshot Type Image Sre Quality Interval Reset Defaults Refresh Below is an explanation for each of the fields on the Snapshot tab in the Video menu item e Snapshot Type This dropdown box allows the user to select a snapshot mode There are two snapshot modes general and event General snapshots are taken as scheduled Event snapshots occur when a motion detection alarm or a tampering alarm is triggered e Image Size This dropdown box shows the image size By default the screenshot size is the same size as the video feed s resolution e Quality This dropdown box allows the user to select image quality Quality is adjusted on a scale of 1 6 e Interval This is to set snapshot frequency The value ranges from 1 to 7 seconds The maximum setting for a customized interval is 3600s picture To re
17. the bottom right 20 To set a custom DDNS name fill out the Domain Name field and click Save 21 Write down the entire Domain Name field including the white text that says quickddns com 22 Open a web browser and enter in the DDNS domain name address from step 21 enter in a colon then type the HTTP port number from step 10 on to the end a For example ifthe DDNS domain name is http abc123456789 quickddns com and your HTTP Port is 33333 the URL would be http abc123456789 quickddns com 33333 23 Enter in login details into the username and password fields and click login If either of the processes above are not working please contact Amcrest Support via one of the following options Visit http amcrest com contacts and use the email form Call Amcrest Support using one of the following numbers Toll Free 888 212 7538 International Callers Outside of US 1 713 893 8956 USA 713 893 8956 Canada 437 888 0177 UK 203 769 2757 Email Amcrest Customer Support support amcrest com 18 OAMCREST 4 6 AmcrestView com Access Setup Connect the camera to a power supply using the included power adapter Connect the camera to the internet either through a wired connection see section 3 1 or through WiFi see section 4 2 3 Using Internet Explorer or Safari go to www AmcrestView com and register an account You will be required to activate your account by e mail double check your spam folder 4 Once activated download a
18. zones will not go into effect Clicking the cancel button to leave the motion detection zone and will not save the zone setup e Record This checkbox allows the user to enable the camera to record video when a motion detection alarm is triggered e Record Delay This field specifies in seconds how long the delay between alarm activation and recording should be e Relay Out This checkbox allows the user to enable the camera to trigger a connected alarm connected to the alarm port on the back of the camera when a motion detection alarm is triggered e Alarm Delay This field specifies in seconds how long the delay between alarm activation and Relay alarm activation should be e Send Email This checkbox allows the user to enable the camera to send an email when a motion detection alarm is triggered e PTZ This checkbox allows the user to enable the camera to activate a PTZ tour when a motion detection alarm is triggered e Snapshot This checkbox allows the user to enable the camera to take a snapshot when a motion detection alarm is triggered To reset to default settings click the Reset Defaults button To refresh the page click the Refresh button To save the settings click the Save button 46 OAMCREST 5 4 3 1 2 Video Tamper This tab allows the user to modify video tamper settings Below is a screenshot of the Video Tamper tab Motion Detect Video Tamper MM Enable Schedule Record Record Delay Seconds 10 300 Rela
19. 3 xs AMCREST Amcrest ProHD WiFi Camera User Manual Version 1 1 6 Revised September 28th 2015 OAMCREST SS 5 Important Security Warning rrrwrnnnnrnnnrnnnrnnnnrrnnrnnnrnnnsrnnnrnnnsnnnsnnnnrnnnsnnnsnnnnsnnnsnnnsnnnsrnnnsnnnsnnnsrnnnvnnnsnnnsnnnnsnnnsnnnannnnvnnesnnneenn 5 Important Safeguards and WarningS asrrrrnrnnnnnrrnrnnnnnrrnnnnnnnrrnnnnnnnrnnnnnnsssnnnnnnsssnnnnnnsssennnnnessennnnnesnnnnnnesennnnnnesenrnnsessennnn 6 1 Fe tur s nd Specifications dcssesdcvesscssncesssadvnssassssaceesssevsdoslestuennesbduccswobesnsdacdesanesaededaisabwasdaedeusastausacdawsabvensieuesabwastaceneses 7 o r r E r 7 A q o 0 en 7 PURE NN 8 ps nes CU ON EA EEE EE EE toon E 10 ARE o AA on un o E E E 10 SPS ton 610 110 EEE UA 10 FNS 11 4 1 Default Username and Password rrrrrnnrrnnnnnrnrrvnnvrnnnnnnnrrnnnrrnnnnnnnsrnnnrnnnnnsnsssnnsrnnnnnesssnnnnnnnnnsessennsnnnnnsassnnssnnnnsene 11 RE ae es VIEW ADD Clara 11 4 3 Amecrest Cloud Sep nan 16 ALCA Web ACCESS SN 16 45 Remote Web Access SOLU Dinner 17 4 5 1 UPAP DDNS Remote Web ACCESS Set ndadsalsananiaeednbiaaddaanlacadbaadideasansaeeenisinseanannnt 17 4 5 2 Port Forwarding Remote Web Access Setup ccccsseccccssscccsensceceeseccseuscccseeeesausceseaeceessuscessuuseesseseesaases 17 4 50 AmerestView com ACCESS SLP sciarra na IAN 19 aF E E e o sant E A annem steed E A 19 SENT 20 TE 20 ET 22 O OE SN e 0 O UR EA A T A O A E 23 A A o A A EU e 25 A e PP o on Anne Ae 26 SA
20. CREST To enable 802 1x click the checkbox next to Enable An authentication method can be chosen from the dropdown box and a username and password can be entered in their respective fields To reset to default settings click the Reset Defaults button To refresh the page click the Refresh button To save the settings click the Save button 5 4 2 13 QoS QoS stands for Quality of Service and it refers to the overall performance of a computer network particularly the performance seen by the users of the network Below is a screenshot of the QoS screen Realtime Monitor 0 63 Command 0 63 E Open the WMM Reset Defaults Refresh Below is an explanation of the fields on the QoS screen e Realtime Monitor This field allows the user to enter in a priority value for realtime monitoring packets The range is between 0 63 e Command This field allows the user to enter in a priority value for command packets The range is between 0 63 e Open the WMM This checkbox allows the user to open the WiFi MultiMedia WMM options To reset to default settings click the Reset Defaults button To refresh the page click the Refresh button To save the settings click the Save button 44 OAMCREST 5 4 3 Event This menu section allows the user to change different settings for triggering events 5 4 3 1 Video Detection The video detection menu has two tabs Motion Detect and Video Tamper 5 4 3 1 1 Motion Detect This tab all
21. LA CONNIE USUI ON arde 26 2 OAMCREST SE TT o EEE EEE o tu E 29 TT NO 32 2 NNN 33 TITT 33 TN NNN 35 TI PE 36 A o nn AN 37 TNT 38 A o o T E E 39 TVU 40 A E A EA 41 o e TU nn anda neueneate 41 TN 42 SJ EE EEE NN 42 JE 0 EEE EE EE EEE 43 JE Ge EEE EE E oo E EE 44 TT o E E AE E E 45 MT TENDEN 45 BZ FUG DOUG CHOI EEE 0 ER 48 TN MN 49 5 4 3 4 Abnormality PP A 51 JE Ko 2 e 54 SAAL EE o o OE SI E E 54 A lA q nn o e Ue o 57 JOE REC ONG COMO PD a Un o o II E E 59 Die SV A A o PP A pen E A 60 ci EE OO 60 3 OAMCREST DAL Manage See 62 5 4 5 3 Restore Factory Settings rnarnnnrrnnnvnnevrnnnrnnnernevennnrnnnennevennnennnennenennnennnennenennnnnnuennenennnennunnnesennnennusener 63 oe AMPON O o 63 nn ET das oo APP 64 o EE ENE NT EEE NE EN SEN 64 NNN 65 A r E aa 65 A EEE EE EE E E E N 65 TENNE 66 EEE EE EE Ue O 66 e A e Go O EEE E 66 ETEN 67 NNN NN 71 Appendix A Toxic or Hazardous Materials or Elements rrrrrrnnnnnnrrnnnnnnnrrnnnnnnnrrnnnnnnnernnnnnnnsrnnnnnnnnrnnnnnnnsrnnnnnnnssensnnnee 73 4 OAMCREST Welcome Thank you for purchasing our Amcrest PT Network Camera This user manual is designed to be a reference tool for the installation and operation of your PT camera Here you can find information about the camera s features and functions as well as information to aid in troubleshooting Many of the setup and installation sections below have corresponding videos on YouTube
22. This checkbox allows the user to enable the ARP Ping service to change the IP address service For more information on this feature click the help button while on the TCP IP settings tab To reset to default settings click the Reset Defaults button To refresh the page click the Refresh button To save the settings click the Save button 5 4 2 1 1 P2P The P2P settings screen is where users can use a QR code to connect their smartphone or tablet to the camera This feature needs to be enabled for use with the Amcrest View app Amcrest Cloud or AmcrestView com Below is a screenshot of the P2P settings tab Online AMC0001D002ECYAZ00002 Reset Defaults 34 OAMCREST Below is an explanation of the fields on the P2P settings tab e Enable This checkbox allows the user to enable the P2P feature for the camera This feature must be enabled for the camera to connect to a smartphone or tablet via the Amcrest View app It is enabled by default e Status This field displays the status of the P2P connection Once the camera is connected to a device this field should display the word Online e S N This field displays the Token ID for the camera The Token ID can be used to manually enter the camera s information on a mobile or tablet device in case the QR code scanning feature cannot be used e QR Code This image is a Quick Response QR code By scanning this image using the Amcrest View app this camera can establish a connec
23. ality is detected e Alarm Delay This field specifies in seconds how long the delay between alarm activation and relay alarm activation should be e Send Email This checkbox allows the user to enable the camera to send an email when an SD Card abnormality is detected To reset to default settings click the Reset Defaults button To refresh the page click the Refresh button To save the settings click the Save button 51 OAMCREST 5 4 3 4 2 Network This tab allows the user to set the camera s response to a Network related abnormality Below is a screenshot of the Network tab screen SD Card Network illegal Access Enable Record Record Delay Seconds 10 300 Relay Out Alarm Delay 10 Seconds 10 300 Reset Defaults Refresh Below is an explanation of the fields on the Network settings tab e Event Type This dropdown box allows the user to select which Network abnormality to set event triggers for The 2 options are Disconnection and IP Conflict e Enable This checkbox enables the Network abnormality trigger for the camera e Record This checkbox allows the user to enable the camera to record video when a network abnormality is detected e Record Delay This field specifies in seconds how long the delay between alarm activation and recording should be e Relay Out This checkbox allows the user to enable the camera to trigger an alarm when a network abnormality is detected e Alarm Delay This field specifies
24. an email to test the connection is OK or not Prior to the email test please save the email setup information To reset to default settings click the Reset Defaults button To refresh the page click the Refresh button To save the settings click the Save button 39 OAMCREST 5 4 2 7 UPnP UPnP stands for Universal Plug and Play and it is a protocol used to easily connect devices to the internet In the case of this camera it allows the camera to connect to the router in an easy manner to quickly allow for remote access Below is a screenshot of the UPnP settings screen UPnP 2 Help Center 4 Enable Mode Manuals Router Status Mapping Succeeded Port Mapping List Service Name Protocol Status o HTTP WebService TCP Mapping Succeeded TCP PrwService TCP Mapping Succeeded UDP PrivService UDP i Mapping Succeeded RTSP RTSPService TCP 55 Mapping Succeeded o HttpsService HTTPSService TCP 3 Mapping Succeeded Reset Defaults Below is an explanation of fields on the UPnP settings screen e Enable This checkbox allows the user to enable the UPnP function e Router State This field shows the UPnP status and has two options o Unknown This means that UPnP mapping has failed o Successful This means that UPnP mapping has succeeded e Port Mapping List This table is used to show how the ports for each protocol listed below have been remapped by the UPnP protocol o The first column shows the checkboxes to enable the corr
25. and hold this button to enable bidirectional talk This feature allows the user to broadcast audio from their computer to the camera While this is active the camera s speaker is shut off in order to keep audio quality high Section 3 This bar allows the user to change video settings for the live playback screen See the below table for an explanation of the video settings Button Function Name Function Description gt Z o Z oOo o ca z a adjust brightness contrast saturation and hue ir the live feed s picture Adapt Original Size This button allows the user to switch between displaying the original size of the stream in its set resolution or to adapt to the size of the monitor display the feed is being viewed on Full Screen This button allows the user to make the live feed go into full screen mode Double click the mouse or click the ESC button to exit full screen mode Width Height Ratio This button allows the user to change the width height ratio for the live feed The options are Original and Adaptive Original uses the aspect ratio of the stream s set resolution and adaptive fits the feed to the aspect ratio of the monitor display the feed is being viewed on Stream Fluency This button allows the user to change the stream fluency There are 3 options Realtime reduces delay and decreases fluency and Fluency has a larger delay but the video stream becomes more fluid Section 4 This secti
26. ansportation storage and installation of the device 3 Installation Handle the device with care Keep the device right side up Do not apply power to the camera before completing installation Do not place objects on top of the camera 4 Repair Professionals All the examination and repair work should be done by qualified service engineers We are not liable for any problems caused by unauthorized modifications or user attempted repair 5 Environment The camera should be kept in a cool dry place away from direct sunlight flammable materials explosive substances etc This product should be transported stored and used only in the specified environments as stated above Do not aim the camera at a strong light source as it may cause overexposure of the picture and may affect the longevity of the camera s sensors Ensure that the camera is in a well ventilated area to prevent overheating 6 Operation and Maintenance Do not touch the camera sensor or lens directly To clean dust or dirt off of the lens use an air blower or a microfiber cloth 7 Accessories Be sure to use only the accessories recommended by manufacturer Before installation please open the package and check to ensure that all of the components are present Contact the retailer that you purchased from or Amcrest directly if anything is broken or missing in the package OAMCREST 1 Features and Specifications 1 1 Overview The Amcrest PT Network Camera
27. click Next 4 Onthe settings page you can adjust optional preferences for your camera Once settings have been adjusted click Finish Your camera is now successfully set up for cloud access and storage 5 View your camera live or watch recorded clips using the menu button on the top of the page You can also use the Amcrest Cloud app on iOS and Android to add more cameras play recordings and view your camera live from anywhere 4 4 Local Web Access Setup The Amcrest PT Network Camera can be accessed via a web browser on a PC or Mac Using the Local Web Access interface the camera s advanced settings can be configured Connect the camera to a power supply using the included power adapter Connect the camera to the internet either through a wired connection or through WiFi see Amcrest View App section 3 Using a PC or Mac insert the included CD and install the IP Config software Alternatively you can download the IP Config software from www amcrest com support 4 Open the IP Config software and hit the refresh button The camera will appear in the device list Click the E icon to open the camera in your web browser Ensure that you are using the Internet Explorer or Safari 5 Login to the camera using the default login credentials use admin for both the username and password If this is your first time logging into the device you will be prompted to change your password 6 Download and install the Amcrest browser p
28. connections The Set as Default button allows the user to select one of the connection methods as the default one Mode Static vs DHCP This radio button allows the user to choose between a static IP address and a dynamic IP address DHCP stands for Dynamic Host Configuration Protocol and this enables the camera to automatically obtain an IP address from another network device such as a server or more commonly a router When the DHCP function is enabled the user cannot modify the IP address Subnet Mask or Default Gateway as these values are obtained from the DHCP function To view the current IP address DHCP needs to be disabled Note When PPPoE is enabled modification of the IP Address Subnet Mask and Gateway becomes prohibited MAC Address This field shows the camera s MAC address which is unique to this device This number is read only and is used to access a local area network LAN IP Version This dropdown allows the user to select the IP version The two options are IPV4 and IPV6 IP Address This field allows the user to enter a custom IP address Subnet Mask This field allows the user to enter a custom subnet mask Default Gateway This field allows the user to enter a custom default gateway Preferred DNS Server This field allows the user to enter the preferred DNS server IP address Alternate DNS Server This field allows the user to enter the alternate DNS server IP address Enable ARP Ping to set IP Address Service
29. d Delay specifies in seconds how long the delay between alarm activation and recording should be e Relay Out Relay Out triggers a connected alarm connected to the alarm port on the back of the camera when an alarm on the camera is triggered e S N S N stands for serial number The S N is unique to each camera and can be used to connect to different Amcrest apps and services to provide different methods of access to the camera e Sensitivity Sensitivity is the amount of change required to increase the motion detected by a percentage The lower the sensitivity the more movement is required to trigger an alarm e SMTP Simple Main Transfer Protocol is an Internet standard for electronic mail e mail transmission e Static IP An IP address that does not change 71 OAMCREST Sub Stream Sub Stream is an alternative streaming protocol for the camera Sub stream uses less bandwidth and attempts to keep fluency high at the expense of quality Subnet Mask a 32 bit number that masks an IP address and divides the IP address into network address and host address TCP IP TCP IP stands for Transmission Control Protocol Internet Protocol and it is the language protocol that allows communication between internet connected devices whether on a local network or a on the Internet at large Threshold Threshold is the level that the motion detection needs to reach in order to trigger an alarm UPnP UPnP stands for Uni
30. e click the Refresh button To save the settings click the Save button 5 4 2 10 Multicast Multicast is a feature that enables the camera to broadcast its live view to multiple computers on the same network Below is a screenshot of the multicast screen Multicast Mam Stream Enable 2 Help Center 4 Sub Stream Enable Multicast Address 5 gt IE IS 4 224 0 0 0 239 255 255 255 Multicast Address Port 40000 1025 65529 Reset Defaults Port Below is an explanation of the fields in the Multicast settings screen e Enable This checkbox allows the user to enable Multicast functionality e Multicast Address This field allows the user to enter a multicast address e Port This field allows the user to enter a multicast port To reset to default settings click the Reset Defaults button To refresh the page click the Refresh button To save the settings click the Save button 5 4 2 11 WiFi The WiFi menu item has two tabs WiFi and WPS 5 4 2 11 1 WiFi The WiFi feature on this camera allows it to connect to a network wirelessly Below is a screenshot of the WiFi tab on the WiFi menu SSID HOME B8AD Tsubasa xfinitywifi ATT624 MOTOROLA 14B26 xfinitywifi HOME 6642 WiFi Network Information Current Network Tsubasa IP Address 192 168 1 107 Subnet Mask 255 255 255 0 Default Gateway 192 168 1 1 Refresh ge Hel gt e ww p AE Add SSID Search SSID Authentication Si
31. e camera when a relay activation alarm is triggered e Alarm Delay This field specifies in seconds how long the delay between alarm activation and Relay alarm activation should be e Send Email This checkbox allows the user to enable the camera to send an email when an alarm is activated e PTZ This checkbox allows the user to enable the camera to activate a PTZ tour when an alarm is activated e Snapshot This checkbox allows the user to enable the camera to take a snapshot when an alarm is activated To reset to default settings click the Reset Defaults button To refresh the page click the Refresh button To save the settings click the Save button 50 OAMCREST 5 4 3 4 Abnormality This menu has 3 tabs SD Card Network and Illegal Access 5 4 3 4 1 SD Card This tab allows the user to set the camera s response to an SD card related abnormality Below is a screenshot of the SD card tab screen Event Type Enable Relay Out Alarm Delay seconds 10 300 Send Email Reset Defaults Refresh Below is an explanation of the fields on the SD Card settings tab e Event Type This dropdown box allows the user to select which SD card abnormality to set event triggers for The 3 options are No SD Card SD Card Error and Capacity Warning e Enable This checkbox enables the SD Card abnormality trigger for the camera e Relay Out This checkbox allows the user to enable the camera to trigger an alarm when an SD Card abnorm
32. e used to record important events and a low frame rate can be used to record scheduled events The camera also allows for the option to set different frame rates for motion detection recordings and alarm recordings e Encode Mode This dropdown box allows the user to select a compression protocol The system supports H 264 and MJPEG video compression protocols e Resolution This dropdown box allows the user to set the resolution The system supports various resolutions and they can be selected from this dropdown list e Frame Rate FPS This dropdown box allows the user to select a frame rate Frame rate settings are measured in frames per second FPS and can range from 1f s to 25f s in PAL mode and 1f s to 30f s in NTSC mode e Bit Rate Type This dropdown box allows the user to select a bit rate type The system supports two bit rate types CBR and VBR In VBR mode video quality can be set e Reference Bit Rate This is the recommended bit rate value according to the resolution and frame rate selected e Bit Rate This dropdown box allows the user to select a bit rate e Frame Interval This field allows the user to set the P frame amount between two frames The value ranges from 1 to 150 seconds Default value is 50 Recommended value is frame rate 2 e Watermark Settings This function allows the user to verify if the video has been tampered with 29 OAMCREST e Watermark Character This field allows the user to set the watermark
33. efault value is 443 To reset to default settings click the Reset Defaults button To refresh the page click the Refresh button To save the settings click the Save button 35 OAMCREST 5 4 2 2 2 ONVIF The ONVIF tab is where users can configure authentication via the ONVIF standard Below is a screenshot of the ONVIF settings tab Connection Authentication O Enable Disable Reset Defaults To enable ONVIF click the radio button next to Enable and then click the save button To reset to default settings click the Reset Defaults button To refresh the page click the Refresh button To save the settings click the Save button 5 4 2 3 PPPoE PPPoE stands for Point to Point Protocol over Ethernet This screen allows users to configure PPPoE connections Below is a screenshot of the PPPoE screen PPPoE E Enable Username Password Reset Defaults To enable PPPoE click the enable checkbox and fill in the username and password fields then click Save To reset to default settings click the Reset Defaults button To refresh the page click the Refresh button To save the settings click the Save button 36 OAMCREST 5 4 2 4 DDNS DDNS stands for Dynamic Domain Name Server This technology is used to automatically update name servers in real time in order to help the camera maintain a persistent address despite changes in location or configuration What this means is that even when the camera is restar
34. esponding service on the table o The second column shows the name of the services To edit this double click on the service line item o The third column shows the name of the protocol used by that service To edit this click the pencil button in the modify column for that line item o The fourth column shows the Internal Port used by that service to establish communication from the router to the camera To edit this click the pencil button in the modify column for that line item o The fifth column shows the External Port used by that service to establish communication from the router to the internet To edit this click the pencil button in the modify column for that line item o The sixth column shows the status of the protocol If the protocol was mapped successfully this field will say Mapping Succeeded o The seventh column allows the user to open a dialog box and edit the service s information To see how to setup the camera for remote access see section 4 5 To reset to default settings click the Reset Defaults button To refresh the page click the Refresh button To save the settings click the Save button 40 OAMCREST 5 4 2 8 SNMP SNMP stands for Simple Network Management Protocol This protocol is used to provide a basic framework in order to allow connection between various network devices Below is a screenshot of the SNMP settings screen SNMP Version SNMPvi A EDER SNMP Port 161 Read Community public Wr
35. etect PTZ Settings Default Import Export Conditions Below is an explanation of the fields on the Manage Users screen Anonymous Login This checkbox allows the user to enable the anonymous login feature This allows all user account names to remain hidden on this screen User Name This tab shows the usernames available on the camera Group This tab shows the user groups available on the camera No This column shows the user s number on the user list User Name This column shows the usernames of the different accounts on the camera Group Name This column shows the group of the different accounts on the camera Description This column shows a description of the account Modify This column allows the user to modify the user account Delete This column allows the user to delete a user account Note The admin account cannot be deleted Authority List This box shows which user rights authorities are assigned to an account Add User This button allows the user to add a new user to the camera 62 OAMCREST 5 4 5 3 Restore Factory Settings This screen allows the user to reset the camera and all of its settings to the factory settings Below is a screenshot of the Default screen Restore Factory Settings Restore Factory Default Settings Note An alternate method to conduct a Factory Reset for the device is to press and hold the indicator light reset button on the back of the device for 10 seconds until the light chan
36. g range first select the type of recording desired then click and drag on time bar for the desired date To edit multiple days at once drag the cursor further up or down to cover the other days o Setup Clicking this button opens a screen that allows for recording periods to be set for each day and for each recording type There are a total of 6 periods that can be set 54 OAMCREST To reset to default settings click the Reset Defaults button To refresh the page click the Refresh button To save the settings click the Save button 5 4 4 1 2 Snapshot Schedule This tab is where snapshot recording settings are configured Below is a screenshot of the Snapshot Schedule settings screen Record Schedule Snapshot Schedule Holiday Schedule General Motion E Alarm aie Pa Jan a co ok ma de F 14 16 18 20 22 Pal Lim Thursday Friday Saturday Holiday Reset Defaults Below is an explanation of the fields on the Snapshot Schedule settings tab e Record Type These checkboxes allow the user to select which snapshot type they want to configure on the schedule There are 3 types of snapshots o General General means that the camera will take snapshots during the specified time period General recording is represented by the color green o Motion Motion Detection means that the camera only takes snapshots when the motion detection alarm is activated Motion recording is represented by the color yellow
37. ge of numbers i e a scope configured for a given network e Fluency Fluency described the lack of stuttering or excessive delay in a video stream Fluency usually comes at the expense of video quality when a network is constrained e IP Address Internet Protocol Address is a unique numerical label assigned to each device connected to a computer network The IP address allows communication between different devices on a network e Main Stream Main Stream is the main streaming protocol for the camera Main stream uses more bandwidth and attempts to keep quality and fluency high e NO NC Normally Open and Normally Closed are options for sensor type These settings allow for different exposure types when capturing video and still images e NTP Network Time Protocol is a networking protocol for clock synchronization between computer systems over packet switched variable latency data networks e P2P Peer to Peer is a decentralized communications model in which each party has the same capabilities and either party can initiate a communication session e PPPoE Point to Point Protocol over Ethernet is a network protocol for encapsulating Point to Point Protocol data packets inside Ethernet frames e PTZ Pan Tilt Zoom is a feature that allows a camera to remotely change its position e QR Code Quick Response code is a type of digital barcode that enables devices to share complex data strings quickly e Record Delay Recor
38. ges 5 4 5 4 Import Export This screen allows the user to import or export settings from the camera Below is a screenshot of the Import Export screen Import Export Export current configuration or import previously saved configuration Import Export To import settings click the Import button To export settings click the Export button OAMCREST 63 5 4 5 5 Auto Maintain This screen allows the user to set auto maintenance settings for the camera Below is a screenshot of the Auto Maintain screen Auto Mamtam Auto Reboot Tuesday Auto Delete Old Files Manual Reboot Refresh Below is an explanation of the fields on the Auto Maintain screen e Auto Reboot This checkbox allows the user to enable the auto reboot function The dropdown box and field to the right of this checkbox allow the user to specify what date and time of the week the camera will auto reboot e Auto Delete Old Files This checkbox allows the user to enable the auto deletion of old files on the camera e Manual Reboot This button allows the user to manually reboot the camera To refresh the page click the Refresh button To save the settings click the Save button 5 4 5 6 Upgrade This menu allows the user to upgrade the camera s firmware Below is a screenshot of the Upgrade screen Upgrade Select Firmware File Browse Upgrade To search the PC for a firmware file click the Browse button To upgrade once the firmware fi
39. gnal Quality WPA WPA2 PSK TKIP AES WPA WPA2 PSK TKIP AES NONE WPA WPA2 PSK TKIP AES WPA2 PSK AES NONE WPA WPA2 PSK TKIP AES 42 MAMCREST Below is an explanation of the fields on the WiFi tab of the WiFi menu e Enable This checkbox allows the user to enable WiFi functionality e Add SSID This button allows the user to manually enter in an SSID e Search SSID This button allows the user to search for more SSIDS e Refresh This button obtains the most recent WiFi network information To connect to a WiFi network click the line item for a specific network and enter in the password if needed 5 4 2 11 2 WPS The WPS tab of the WiFi menu is used to connect to a wireless network through the WPS connection method WIFI Enter PIN Connect Retresh Below is an explanation of the fields on the WPS tab of the WiFi menu e Enter PIN This radio button allows the user to select the Enter PIN option for WPS o To enter a PIN enter the PIN in the PIN field and enter an SSID in the SSID field e Button This radio button allows the user to select the WPS button connection method for connecting to WiFi To connect to a network click the Connect button To refresh the page click the Refresh button 5 4 2 12 802 1x 802 1x is an authentication method for connecting to a network Below is a screenshot of the 802 1x screen E Enable Authentication PEAP T Username none Password Reset Defaults Refresh 43 OAM
40. gs and will reset ALL of the camera s settings 19 When I login via HTTPS a dialogue says the certificate has expired or is not valid yet Ensure the PC has the same time as the camera s system time 70 OAMCREST Glossary of Terms e Abnormality Any malfunction in terms of storage of data to the SD card e Alarm Delay The gap in time between alarm activation and Relay alarm activation e Alternate Gateway The node on the computer network that the network software uses when an IP address does not match any other routes in the routing table and when the default gateway is not available e Anti Dither This time value controls how long the alarm signal lasts The values in this field can range from 5 to 600 seconds Based on motion detection a buzzer can go off a tour can begin PTZ can be activated a snapshot can be taken or the camera can begin recording e DDNS This stands for Dynamic Domain Name System DDNS is a method of automatically updating a name server in the Domain Name System DNS often in real time with the active DNS configuration of its configured hostnames addresses or other information e Default Gateway The node on the computer network that the network software uses when an IP address does not match any other routes in the routing table e DHCP Dynamic Host Configuration Protocol is a network protocol that enables a server to automatically assign an IP address to a computer from a defined ran
41. he Added Successfully screen will display Sprint 5 28 PM Add WIFI device X Add WIFI device 2 O Networ Device Networ Device Done Added successfully Start Live Preview 11 Enter in a new password for the camera in order to secure it Once the new password has been entered and confirmed tap OK 000800 Sprint gt 5 28 PM X Add WIFI device E Networ Device Done Current password unsecured please change password New Password Confirm A Cancel Start Live Preview 12 The device is now successfully setup for live viewing Click Start Live Preview to show the camera s feed 15 OAMCREST 4 3 Amcrest Cloud Setup The Amcrest PT Network Camera is able to sync with Amcrest Cloud a service that stores recorded video and audio streams in order to enable long term storage Amcrest Cloud also allows the user to easily find and download recorded video for playback from any internet connected PC or Mac computer Connect the camera to a power supply using the included power adapter Connect the camera to the internet either through a wired connection see section 3 1 or through WiFi see section 4 2 3 Using a web browser on your PC or Mac visit www amcrest com cloud and register for a free account Once registered click the Add Camera button Select Amcrest give the camera a name and enter the camera s SN located on the bottom of the camera then
42. hether DST is based on the week or a specific day e Start Time This dropdown box and field allow the user to enter in the start time for DST e End Time This dropdown box and field allow the user to enter in the end time for DST e Synchronize with NTP This checkbox allows the user to enable the camera s synchronization with an NTP server e NTP Server This field allows the user to enter in an NTP server e Port This field allows the user to enter in the port number for the NTP server e Update Period This field allows the user to enter in the update period time This number designates how frequently the camera pings the NTP server to ensure it has the correct time The range is from 0 30 minutes To reset to default settings click the Reset Defaults button To refresh the page click the Refresh button To save the settings click the Save button 61 OAMCREST 5 4 5 2 Manage Users This menu allows the user to change the user accounts on the camera By default the camera only has the admin account which has all rights authorities Additional accounts can be created on this screen Below is a screenshot of the manage users screen Manage Users E Anonymous Login User Name No Group Name Descnption 1 admin admin s account Authority List Live Log Playback Record Control Backup PTZ Account Alarm Search Clear Log Upgrade Auto Maintain General Video Audio Schedule Destination Network Abnormality Video D
43. in seconds how long the delay between alarm activation and relay alarm activation should be To reset to default settings click the Reset Defaults button To refresh the page click the Refresh button To save the settings click the Save button 52 OAMCREST 5 4 3 4 3 Illegal Access This tab allows the user to set the camera s response to an Illegal Access related abnormality Below is a screenshot of the Illegal Access tab screen SD Card Network legal Access M Enable Login Failure Attempts 3 10 Relay OCut Alarm Deby Seconds 10 300 Send Email Reset Defaults Retresh Below is an explanation of the fields on the Illegal Access settings tab e Enable This checkbox enables the Illegal Access abnormality trigger for the camera e Login Failure This field allows the user to specify how many failed login attempts must be attempted in order to trigger an Illegal Access abnormality event e Relay Out This checkbox allows the user to enable the camera to trigger an alarm when illegal access is detected e Alarm Delay This field specifies in seconds how long the delay between alarm activation and relay alarm activation should be e Send Email This checkbox allows the user to enable the camera to send an email when illegal access is attempted To reset to default settings click the Reset Defaults button To refresh the page click the Refresh button To save the settings click the Save button 53 OAMCREST
44. ings tab e Device Name This column designates the name of the SD card that is currently in the camera e Status This column designates the status of the SD card e Attribute This column designates the read write attributes for the SD card By default this is Read amp Write e Used Capacity Total Capacity This column shows the available memory on the SC card e Read Only This button allows the user to designate an SD card as read only e Hot Swap This button allows the user to physically remove the SD card and replace it with another safely 57 OAMCREST Refresh This button refreshes the SD card table Format This button formats the SD card 5 4 4 2 3 FTP This tab is where the user can change FTP settings Below is a screenshot of the FTP tab SD Card Enable Server Address Port 21 0 65535 User Name anonymity Password Remote Directory share Emergency Store on SD Card Reset Defaults Refresh Below is an explanation of the fields on the FTP settings tab Enable This checkbox allows the user to enable FTP uploading for the camera s recorded media Server Address This field allows the user to designate a DDNS address for the FTP server Port This field allows the user to designate the port number for the FTP server User Name This field allows the user to input the username used to login to the FTP server Password This field allows the user to input the password used to login to the FTP server
45. ite Community private Trap Address Trap Port 162 Reset Defaults Refresh Below is an explanation of fields on the SNMP settings screen SNMP Version These checkboxes allow the user to select the SNMP version to use SNMP Port This field allows the user to write in a port for SNMP to use The port can range from anywhere from 1 to 65535 Read Community This field shows which SNMP community has read access Write Community This field shows which SNMP community has write access Trap Address This field allows the user to write in a trap address Trap Port This field allows the user to write in a trap port number The trap port number should not be the same as the SNMP port To reset to default settings click the Reset Defaults button To refresh the page click the Refresh button To save the settings click the Save button 5 4 2 9 Bonjour Bonjour is Apple s implementation of Zero configuration networking Zeroconf a group of technologies that includes service discovery address assignment and hostname resolution Below is a screenshot of the Bonjour settings screen Bonjour Enable AMCO0001D002ECYA 00002 Reset Defaults Refresh 41 OAMCREST Click the checkbox next to Enable to the Bonjour functionality The Server Name field allows the user specify what name to use in order to connect devices via the Bonjour protocol To reset to default settings click the Reset Defaults button To refresh the pag
46. le is selected click Upgrade Note When upgrading the camera s firmware do not disconnect the internet or power from the camera 64 OAMCREST 5 4 6 Information This menu section allows the user to view information about the camera for reference purposes 5 4 6 1 Version This screen allows the user to see various information about the camera s software versions as well as other information Below is a screenshot of the camera s version screen Software Version 2 420 AC00 5 R build 2015 04 28 WEB Version ONVIF Version oN AMC 000 1D002EC YA 00002 Copyright 2015 All Rights Reserved On this screen software version web interface version and ONVIF version are displayed Also the S N Token ID is displayed here 5 4 6 2 Log This screen is where the camera s activity log is kept Below is a screenshot of the Log screen Log Start Time 2015 04 30 End Time 2015 Type Search No Detailed Information To view logs for a specific time period modify the start time and end time fields choose the type of event system setting data event record manage users clear log and click search To backup the log click the Backup button To clear the log click the Clear button 65 OAMCREST 5 4 6 3 Online Users This screen allows the user to see which users are online Below is a screenshot of the Online Users screen IP Address User Login Time 99 46 173 156 2015 05 01 14
47. llows the user to change the language used in the camera e Video Standard This dropdown box allows the user to select either the NTSC or PAL video standard To reset to default settings click the Reset Defaults button To refresh the page click the Refresh button To save the settings click the Save button 60 OAMCREST 5 4 5 1 1 Date amp Time This tab is where the user can configure the date and time settings for the camera Below is a screenshot of the Date amp Time tab Date amp Time Date Format Year Month Day T Time Format 24 Hour based Syste Current Time 2015 05 amp GE 3 Enable DST DST Type Date Week Sync with NTP Server NTP Server clock isc org Port 123 Update Penod 10 Minutes 0 30 Reset Defaults Refresh Below is an explanation of the fields on the Date amp Time settings tab e Date Format This dropdown box allows the user to change the date format used in the camera e Time Format This dropdown box allows the user to change the time format used in the camera e Time Zone This dropdown box allows the user to change the time zone used in the camera e Current Time This field allows the user to enter in the date and time manually Clicking the PC Sync button allows the camera to sync with a Network Time Protocol NTP server e Enable DST This checkbox allows the user to enable daylight savings time for the camera e DST Type This radio button allows the user to select w
48. low is a screenshot of the IP Filter screen IP Filter n Help Center Trusted Sites Trusted Sites Add IP MAC Remove All Reset Defaults Below is an explanation of fields on the IP Filter settings screen e Trusted Sites This checkbox allows the user to enable the IP Filter feature for trusted sites e Add IP MAC This button opens a popup that allows the user to add IP or MAC addresses to the trusted site list Note When accessing the camera externally please add the MAC address of the router on the PC end e Remove All This button allows the user to remove all sites from the trusted IP MAC list To reset to default settings click the Reset Defaults button To refresh the page click the Refresh button To save the settings click the Save button 38 OAMCREST 5 4 2 6 SMTP Email This screen allows for the configuring of email settings in order to permit the camera to send emails when an alarm is triggered Below is a screenshot of the email settings screen SMTP Email SMTP Server Port Login Anonymously Username anonymity Password Sender Subject IPC Message Attachment Recipients Interval 0 Seconds 0 3600 Keep Alve Update Period Seconds 1 3600 Email Test Reset Defaults Below is an explanation of fields on the SMTP Email settings screen SMTP Server SMTP stands for Simple Mail Transfer Protocol This field allows the user to enter the SMTP server used by the email service P
49. lugin to enable live viewing 7 The camera is now successfully set up for live viewing and playback To set up WiFi optional navigate to Setup gt Network gt WiFi Click the Help Center icon on the top right to follow the on screen instructions Note This sequence is required in order to set up the camera for remote web access 16 OAMCREST 4 5 Remote Web Access Setup There are two main methods for setting up remote access UPnP DDNS and Port Forwarding 4 5 1 UPnP DDNS Remote Web Access Setup Using Universal Plug and Play UPnP and Dynamic Domain Name Server DDNS functionality is the easiest way to setup stable remote access For this method your router should support the uPnP networking protocol and the protocol should be enabled Please refer to your router manufacturer s documentation to learn how to enable uPnP on your router Below is a step by step walkthrough that details how to setup the Amcrest PT Network Camera for Remote Web Access using UPnP and DDNS 1 Login to your camera s web interface open the main menu then go to Setup gt Network 2 Using the left hand menu go to the Connection menu and write down the HTTP port It is recommended to ensure the port number is at least 5 digits long to prevent any port conflicts If need be change the port to a 5 digit number that is less than 65535 note the number down and click save before proceeding to the next step 3 The system will prompt you to reset
50. n DO WIFI configuration OAMCREST 12 6 Click the button that says Scan QR Code Alternatively in some versions of the app tap the QR code icon that shows in the right part of the SN field 10 15 AM WIFI configuration Name SN Username Password Live Preview Playback Extra Next previous page when the scan is successful Point the phone s camera at the QR code on the bottom of the PT Network camera Make sure the QR code fits inside of the clear box in the center of the phone screen Your phone will vibrate and take you back to the e0000 Sprint 10 20 AM lt Scan QR Code T wt awe wn MTT LL MAP TL AT E OA AT FA OAMCREST 13 8 Enter a name for the camera then enter the Username and Password used to login to the camera By default the username is admin and the password is admin then tap Next eseoo Sprint 10 18 AM D 48 W lt WIFI configuration Name 3 gt test SN AMCOOOA4XNTJXJN gt Username admin Password coocoo Live Preview Extra Playback Extra Next If the WiFi network is protected with a password enter it in the field on this screen then tap Next 000800 Sprint gt 5 27 PM K Add WIFI device Networ SSID Foscam Office Next OAMCREST 14 10 Wait for the camera to connect to the WiFi Network and when the camera is done connecting to the network t
51. n prompt alarm upload email will not be activated again After 10 seconds if 45 OAMCREST system detects another alarm signal it can generate a new alarm since the anti dither time has expired e Detection Area Clicking this button opens a pop up screen that can be used to set detection areas Start 17 Region a ARA vo y 7 sf qe Z4 s Name Region1 RON ous Sensitivity TOIT Threshold qe RAMA o When the setup button is clicked a live stream of the video is shown The user can then set up to 4 regions each with their own region name sensitivity 1 100 and threshold 1 100 Each region has a specific color and the region selector tool is displayed when the mouse is moved to the top of the screen Sensitivity is the amount of change required to increase the motion detected by a percentage The lower the sensitivity the more movement is required to trigger an alarm Threshold is the level that the motion detection needs to reach in order to trigger an alarm The lower the threshold the more likely that motion will trigger an alarm o To designate a zone click and drag the mouse over the area desired When a colored box is displayed over the live feed that area is now enabled for motion detection o After the motion detection zone is set click the enter button to exit the motion detection screen Remember to click the save button on the motion detection settings screen otherwise the motion detection
52. nd install the plugin for your web browser The installation of the plugin will require all web browsers to close 5 Loginto your account To add a camera click the Add Device button Give the camera a name enter the S N found on the bottom of your camera then enter the login details for the camera The default username and password for the camera is admin 6 Once added the camera should appear in the device list Click the Q icon next to the camera s S N to open the live viewing and playback interface 7 The device is now successfully setup for live viewing and playback 4 7 NVR Access The camera supports connecting to any NVR that uses the ONVIF standard This allows the camera to view live playback and to save recorded data to a network storage device To connect to an NVR use an Ethernet cable to link the camera to the NVR 19 OAMCREST This section of the manual details the camera s interface as well as all of the operations the camera can perform The main interface of the camera contains 6 major tabs on the top of the screen By default the interface opens on the Live tab AMCREST y Playback Setup Main Stream Sub Stream Protocol i re Ladal QU 5 hn 209 Kbps 2000 01 21 03 33 13 RU 2015 All Rights Reserved 5 1 Live The Live tab allows the user to see a live video feed from the camera The live tab has 4 main sections AMCREST y Playback Main Stream 2000 01 21 03 33 13 4
53. ng The device is ready to connect or is connecting to the network Red light is solid and steady The device failed to connect to the network Green Light is solid and steady The device is connected to the network and is functioning normally Red Light is blinking slowly The device is upgrading itself The images below show the dimensions for the camera The measurements are in millimeters mm y E 70 4 yr pa lt p AT a SN F Br J Ny f Ny A NN 114 7 V OAMCREST 3 Connection amp Installation This section provides information about the connection and installation of the Amcrest PT Network Camera 3 1 Connection Guide The camera initially should be connected via the following method Ethernet Cable Camera Router In addition to connecting the camera to a computer the camera should also be connected to a power source by connecting the included power cable to both a power outlet and the camera 3 2 Installation Guide The camera has a standard camera tripod screw hole 1 4 20 UNC thread for use in mounting the camera onto a stable surface Note Prior to installation ensure that the installation environment can support at least 3 times the weight of the camera OAMCREST 10 4 Camera Access Setup This section of the guide will provide the user with information on how to setup access to the camera
54. ng alarm is triggered To reset to default settings click the Reset Defaults button To refresh the page click the Refresh button To save the settings click the Save button 47 OAMCREST 5 4 3 2 Audio Detection This menu allows the user to modify audio detection settings Below is a screenshot of the Audio Detect screen Audio Detection E Enable E Enable Intensity Change Sensitivity Threshold Schedule Anti Dither Seconds 0 100 Record Record Delay Seconds 10 300 Relay Out Alarm Delay Seconds 10 300 E Send Email Piz Snapshot Reset Defaults Below is an explanation of the fields on the Audio Detect tab e Enable This checkbox enables an audio detection alarm for the camera e Enable Intensity Change This checkbox enables intensity change for the camera audio o Sensitivity is the amount of change required to increase the audio detected by a percentage The lower the sensitivity the more audio variance is required to trigger an alarm o Threshold is the level that the detected audio needs to reach in order to trigger an alarm The lower the threshold the more likely that audio will trigger an alarm e Working Period Clicking this button opens a weekly schedule that can be used to set times o Click and drag to set audio tampering for certain days of the week Also periods of audio detection can be set for each day and enabled using the period settings on the bottom half of the screen There
55. o note in the Setup tab O w a o O 5 3 on A Or aa vu EN 92 0 0 0 Oo Ar D S o 4 n O n un 4 4 4 o E o Zz ve 4 Q Oo O z wo 4 oO Logout 2 Help Center uw 1 Menu Bar The menu bar is composed of menu sections which when clicked display any menu items that fall under their category 2 Menu Items These menu items each open up a different menu that allows the user to change specific settings for the camera 3 Menu Tab These tabs open up menu options for certain menu items Note To view additional information about any of the information in the menu click the the top right corner button near In the rest of section 5 4 we will be exploring all of the different menus that are available through web access OAMCREST 25 5 4 1 Camera This menu section allows the user to change different camera settings for video audio and to manage image profiles 5 4 1 1 Configuration This menu allows the user to configure image profiles for normal day and night usage 5 4 1 1 1 Configuration Below is a screenshot that shows the Configuration tab in the Configuration menu item Configuration Profile Management 4 Profile 2015 05 06 14 46 33 Wed Brightness gi a Contrast on i Saturation no Sharpness S i Gamma q e Anti Flicker Exposure White Balance Day amp Night gt se S B 9 a on
56. oken e The SD card slot is malfunctioning e The SD card has not been formatted properly 4 Real time video color is distorted Below are a few possible reasons why this may be occurring e The camera is not compatible with the monitor e The camera color or brightness settings are not correctly configured 5 Local Recordings are not searchable Below are a few possible reasons why this may be occurring e The SD card is broken e The SD card slot is malfunctioning e The camera s firmware is incompatible with the recorded video e The recorded files have been overwritten e The recording function has been disabled 6 Playback video is distorted OAMCREST 67 Below are a few possible reasons why this may be occurring e The video quality setting is too low e The camera software has a read error Restart the camera to solve this problem e The SD card is broken e The SD card slot is malfunctioning e The camera s hardware is malfunctioning 7 There is no audio during real time monitoring Below are a few possible reasons why this may be occurring e The camera s microphone is damaged e The speakers being used are not sufficiently powered e The camera hardware is malfunctioning 8 There is no audio during recorded video playback Below are a few possible reasons why this may be occurring e Audio recording may not be enabled e The camera s microphone is damaged 9 The timestamp is not displa
57. omized to stop recording or snapshots for that day by using the Record and Snapshot checkboxes To refresh the page click the Refresh button To save the settings click the Save button 56 OAMCREST 5 4 4 2 Destination This menu controls where recorded media is stored There are 4 tabs in this menu Path SD Card FTP and NAS 5 4 4 2 1 Path This tab is where the user can designate a path for recorded video and snapshots to reside in Below isa screenshot of the Path tab Path Record Snapshot Event Type Motion Detect Event Type Scheduled Motion Detect SD Card SD Card FTP a a NAS S Pal ba Reset Defaults Below is an explanation of the fields on the Path settings tab e Event Type This column designates storage options available to the camera The options are SD Card FTP and NAS e Record Type These columns designate which recording type should be recorded to which event type Check the box at the intersection of the record type and event type to designate where that recording should be sent to To reset to default settings click the Reset Defaults button To refresh the page click the Refresh button To save the settings click the Save button 5 4 4 2 2 SD Card This tab is where the user can change SD card settings Below is a screenshot of the SD Card tab Used Capacity Total Capacity a 3327 6M 3773 5M Read Only Read amp Write Hot Swap Below is an explanation of the fields on the SD Card sett
58. on of the Live tab shows the picture that the camera is broadcasting The bitrate is shown in the top left corner the native resolution is shown in the top right corner the time stamp is shown below the native resolution and the camera type is shown in the bottom left corner 21 OAMCREST The PTZ tab allows the user to change the position of the camera Below is a screenshot of the PTZ tab 2000 01 23 03 09 53 PTZ Settings Preset v 25 2015 Amcrest Technologes The PTZ control panel allows the user to position the camera in different ways Below is a screenshot of the PTZ control panel Speed 1 0 D The arrows on the PTZ control panel allow the user to move the camera s position in a specific direction The button in the middle of the direction arrow allows the user to select an area in the live view to zoom in on 22 OAMCREST The speed dropdown box allows the user to control the speed at which the camera moves The values range from 1 to 8 8 being the fastest The zoom buttons allow the user to digitally zoom in and out on the live preview picture The dropdown box under PTZ settings allows the user to configure Presets and Tours Preset allows the user to designate specific PTZ positions for the camera To create and manage presets follow the steps below Configure the camera positioning as needed Input the preset number and then click the Add button Click Del to delete the current prese
59. on or off for the selected profile e Mirror This radio button allows the user to turn the mirroring feature on or off Turning mirroring on will mirror the picture e Flip This dropdown box allows the user to flip the video feed picture Flipping the picture is recommended only if the camera is mounted upside down e 3D NR This radio button allows the user to turn the 3D Noise Reduction feature on or off e 3D NR Level This slider allows the user to specify the 3D Noise Reduction level The value ranges from 1 100 e Night Vision This dropdown box allows the user to select whether the camera turns on night vision automatically or if night vision remains off To reset to default settings click the Reset Defaults button To cancel any modifications click the Cancel button To save the settings click the Save button 27 OAMCREST 5 4 1 1 2 Profile Management Below is a screenshot that shows the Profile Management tab in the Configuration menu item Configuration Profle Management Profile Management Normal Full Time Schedule Reset Defaults Retresh Below is an explanation for each of the fields on the Profile Management tab in the Configuration menu item e Profile Management This set of radio buttons allow the user to set what basis the profile management settings run on There are 3 options Normal Full Time and Schedule Normal means that the system can automatically alternate between night and day based on the p
60. ort This field allows the user to enter the port that corresponds to the selected SMTP server Login Anonymously This checkbox allows the user to anonymously login to the server Username This field allows the user to enter the SMTP username Password This field allows the user to enter the password associated with the SMTP username Sender This field allows the user to enter the sender email address This email address will be the one that sends out all emails pertaining to the alerts and alarm emails sent by the camera Authentication This dropdown box allows the user to select an encryption type There are two types of email encryption protocols that are available o SSL Secure Socket Layer o TLS Transport Layer Security Subject This field allows the user to define the subject line of the email that is sent to the receivers Recipients This field allows the user to enter the receiver email address These email addresses are the ones that will receive any emails pertaining to alert and alarm emails sent by the camera Up to 3 email addresses can be entered in this field Interval This field allows the user to define in seconds how long the system should wait between sending emails This prevents multiple emails from being sent out Keep Alive This checkbox allows the user to enable a function to periodically check in with the SMTP server to ensure it can connect correctly Email Test This button causes the system to automatically send out
61. ow is a screenshot that shows the Audio menu item under the Camera menu section Audio Encode Mam Stream Enable Encode Mode G 711A Sampling Frequency Sub Stream MM Enable Encode Mode G 711A Mic Attribute Microphone Volume 50 Y v Y v Y 00 Speaker Volume D 4 Reset Defaults Refresh 32 OAMCREST Below is an explanation for each of the fields on the Audio menu e Enable This checkbox allows the user to enable audio recording e Encode Mode This dropdown box allows the user to select what audio format the audio should be recorded in e Sampling Frequency This dropdown box allows the user to select a sampling frequency for the audio The options are 8k and 16k 16k audio sampling allows for higher sound quality e Audio In Device This field allows the user to select what source to get audio from The default is the camera s built in mic Alternatively the line in mic can be selected e Noise Filter This dropdown box allows the user to enable or disable the audio noise filter function This function provides cleaner audio quality when enabled e Microphone Volume This slider allows the user to select the microphone volume The value ranges from 0 to 100 The default value is 50 e Speaker Volume This slider allows the user to select the speaker volume The value ranges from 0 to 100 The default value is 50 To reset to default settings click the Reset Defaults button To refresh the page click the
62. ows the user to modify motion detection settings Below is a screenshot of the Motion Detect tab Motion Detect Video Tamper E Enable Schedule Anti Dither Seconds 0 100 Detection Area Record Record Delay Seconds 10 300 Relay Out Alarm Delay Seconds 10 300 M Send Email p ME Snapshot Reset Defaults Below is an explanation of the fields on the Motion Detect tab e Enable This checkbox enables motion detection for the camera e Working Period Clicking this button opens a weekly schedule that can be used to set times o Click and drag to set motion detection for certain days of the week Also periods of motion detection can be set for each day and enabled using the period settings on the bottom half of the screen There are a total of 6 periods that can be set e Anti Dither This field allows the user to set the anti dither time The values in this field can range from 5 to 600 seconds This time value controls how long the alarm signal lasts Based on motion detection a buzzer can go off a tour can begin PTZ can be activated a snapshot can be taken or the camera can begin recording o For example if the anti dither time is set to 10 seconds each alarm may last 10 seconds if the local alarm is activated During the process if the system detects another local alarm signal at the fifth second the buzzer tour PTZ activation snapshot record channel functions will begin another 10 seconds while the scree
63. planation of the fields on the Record Control settings tab e Pack Duration This field allows the user to set how many minutes each file is comprised of e Pre event Record This field allows the user to specify how many seconds before an event should be recorded e Disk Full This dropdown box allows the user to designate what the camera should do when the disk is full There are 2 options Overwrite or Stop e Record Mode This set of radio buttons allows the user to designate the recording mode The options are Auto Manual and Off e Record Stream This dropdown box allows the user to specify which stream to record The options are main stream and sub stream To reset to default settings click the Reset Defaults button To refresh the page click the Refresh button To save the settings click the Save button 59 OAMCREST 5 4 5 System This menu section allows the user to change general settings for the camera 5 4 5 1 General This menu controls where general settings are configured There are 2 tabs in this menu General and Date amp Time 5 4 5 1 1 General This tab is where the user can configure some basic camera settings Below is a screenshot of the General tab Device Name AMC0D01D_ 700002 Language English Reset Defaults Retresh Below is an explanation of the fields on the General settings tab e Device Name This field allows the user to change the device s name e Language This dropdown box a
64. pulated 7 Click the radio button next to Static to change the mode to Static 8 Write down the IP Address that is currently in the IP address field 9 Click the Save button 10 Using the left hand menu go to the Connection menu and write down the TCP UDP and HTTP port number It is recommended to ensure that these port numbers are at least 5 digits long to prevent any port conflicts If need be change each of these port numbers to a 5 digit number that is less than 65535 note the numbers down and click save before proceeding to the next step 11 Go to http www canyouseeme org and check to ensure each of the port numbers specified in step 10 is open 12 Write down the manufacturer name brand and model name for the router that the camera is connected to and then proceed to http www portforward com on your web browser 13 Open the port forwarding guide section on the left hand side menu 14 Find the router brand name in the list and click it 15 Find the router model number and click it 16 Click the Default Guide link near the middle of the page 17 This guide will help you take the step necessary to port forward on the router Follow these steps and then return to the camera 18 Login to your camera open the main menu then go to Setup gt Network 19 Click the DDNS menu item on the left hand menu pick QUICK DDNS from the drop down box click the checkbox next to Server Type and then click the Save button on
65. rim Panel This panel allows the user to trim playback video for download By specifying time stamps the user can trim down 6 Recorded Video Panel This panel allows the user to specify what type of video they would like to playback and it also allows the user to select where to start playback from The buttons on the bottom right allow the user to select a zoom level 7 Playback Bar This panel allows the user to control playback It also allows the user to control playback speed and playback volume Clicking the File List opens the following screen on the sidebar This allows the user to select files for download Select the files by clicking the checkbox next to each file and then click to download the files to the PC DO 00 00 23 59 59 Q Download Format dav mp4 Start Time File Type y LA d 1 f b bl Begin Time 2015 04 29 13 19 00 End Time 2015 04 29 13 27 00 File Sze 125014 KB a Back 24 OAMCREST 5 4 Setup The Setup tab allows the user to change different camera settings Below is a screenshot of the setup tab AMCREST Configuration Camera Configuration Reset Defaults PTZ Playback Profile Management 2015 05 06 14 41 13 Wed Brightness Contrast Saturation Sharpness Gamma Anti Flicker Exposure White Balance Day amp Night D amp N Sensitivity D amp N Delay BLC Mode Indicator Light Mirror Flip 3D NR 3D NR Level Night Vision There are 3 main sections t
66. rofiles for each Full Time means that the system sticks to one profile the entire time it is running Schedule allows the user to dictate which times of the day are designated for the day profile and the night profile To reset to default settings click the Reset Defaults button To refresh the page click the Refresh button To save the settings click the Save button 28 OAMCREST 5 4 1 2 Video This section allows the user to change video settings for the camera s video feed There are 4 tabs in this menu item Video Snapshot Overlay and Path 5 4 1 2 1 Video Below is a screenshot that shows the Video tab in the Video menu item Snapshot Sub Stream Enable Code Stream Type Code Stream Type Encode Mode Encode Mode Resolution Resolution Frame Rate FPS l Frame Rate FPS Bit Rate Type Bit Rate Type Reference Bit Rate 512 B192Kb Reference Bit Rate Bit Rate 204 Bit Rate Frame Interval 30 150 Frame Interval 30 150 Watermark Settings Watermark Character DigitalCCTV Reset Defaults Retresh Below is an explanation for each of the fields on the Video tab in the Video menu item e Code Stream Type This dropdown box allows the user to select different encode frame rates for different recorded events This includes the main stream motion stream and alarm stream The camera supports active control frame function ACF It allows the user to record in different frame rates For example a high frame rate can b
67. s used to adjust playback and recorded video window saturation The value ranges from 0 to 100 The default value is 50 The larger the number the stronger the color is This value has no 26 OAMCREST effect on the general brightness of the whole video The video color may become too strong if the value is too high For the grey part of the video distortion may occur if the white balance is not accurate Please note the video may not be clear if the value is too low The recommended value ranges from 40 to 60 e Sharpness This slider is used to adjust the sharpness of the video The value ranges from 0 to 100 The larger the value is the clearer the edges are and vice versa Note The higher the value the higher likelihood of picture noise occurring The default value is 50 and the recommended value ranges from 40 to 60 e Gamma This slider is used to adjust the gamma of the video The larger the number the brighter the video is The default value is 50 and the recommended value ranges from 40 to 60 e Anti Flicker These radio buttons allow the user to select what type of anti flicker technology should be used for the video feed The three options are 50 Hz 60 Hz and Outdoor The desired option should offset any flickering effect caused by the electrical current used in the specific area e Exposure This dropdown box allows the user to select the exposure type for the video feed The options are Auto Low Noise Low Motion Blur and Manual
68. set to default settings click the Reset Defaults button To refresh the page click the Refresh button To save the settings click the Save button 30 OAMCREST 5 4 1 2 3 Overlay Below is a screenshot that shows the Overlay tab in the Video menu item Snapshot Overlay Privacy Masking Enable Disable 2015 05 06 14 55 30 Wed Channel Title Time IPC Remove All Delete Or Right Click Reset Defaults Refresh Save The menu on the left allows the user to select which overlay to modify Privacy Masking Channel Title Time and Text Overlay can all be modified in this menu For Privacy Masking the radio button enables or disables the feature To set a privacy mask click one of the boxes in the live view window and position or resize it as needed To remove a box click on it then click the delete button To remove all privacy filter boxes click the remove all button For Channel Title the radio button enables or disables the feature The Input Channel Title field allows the channel title to be modified For Time the radio button enables or disables the feature Clicking the Display Weekdays checkbox will show the weekday at the end of the timestamp For Text Overlay the radio button enables or disables the feature The Input Text box allows the user to enter multiple lines of text as needed and the Text Alignment dropdown box allows the user to align the text either right or left To reset to default se
69. t Click Go To to access a preset Tour allows the user to string multiple presets together To create and manage tours follow the steps below e Ensure you have more than 1 preset configured already Input the tour value and click Start Input the preset value and then click the Add Preset button to add a preset Continue adding presets as needed Click Del Preset to remove a preset from the tour Click Del to delete the entire tour 5 3 Playback The Playback tab allows the user to playback the camera s recorded video Below is a screenshot of the Playback tab Sun Mon Tue Wed Thu Fri Sat U EE 7 8 9 e a 14 15 16 18 19 20 21 22 23 25 26 27 28 29 30 Record Type All General Motion S Aarm Manual 2hr thr O 30min This is the interface for the playback menu There are 7 main sections 23 OAMCREST 1 Quick Actions This panel allows the user to zoom in on playback footage take a snapshot of the playback footage or open the help menu 2 File Menu This panel allows the user to select a file type and data source 3 Calendar This panel allows the user to pick a date that they would like to playback video from When a date has recorded footage available it s green The current date is blue unless it has recorded footage then it s a lighter green 4 File List This button opens a file list of all recorded video for a specific date range From here the user can download these videos to their PC 5 T
70. ted moved or reconfigured it can keep the same IP address thus allowing remote users uninterrupted access to the camera rather than having to request a new IP address to use for remote access anytime a change is made To use this feature users will need to setup an account with a DDNS service The camera supports a variety of DDNS services such as Quick DDNS NO IP DDNS CN99 DDNS and Dyndns DDNS Based on which service is selected different options may show on this screen For purposes of this guide QuickDDNS will be used QuickDDNS is a free DDNS service provided by Amcrest and it must be renewed every year A renewal reminder email will be sent to the email entered in the username field below To configure the camera for DDNS access using QuickDDNS see section 4 5 1 Below is a screenshot of the DDNS settings screen configured to QuickDDNS DDNS DDNS Provider QUICK DDNS T Server Address Mode Auto Manual Domain Name ezptz quickddns com test Username Optional Please input an email address Reset Defaults Refresh To reset to default settings click the Reset Defaults button To refresh the page click the Refresh button To save the settings click the Save button 37 OAMCREST 5 4 2 5 IP Filter This screen allows for the filtering of IP addresses either blocking them or granting them access to the camera This feature helps make the camera more secure by limiting remote access only to approved users Be
71. the URL would be http abc123456789 quickddns com 33333 15 The browser may prompt you to install a plugin Click install to download the plugin and then click on the plugin installation file to install the plugin 16 If the browser prompts you to allow the plugin to work on the computer hit Allow to ensure the plugin can run successfully 17 Enter in login details into the username and password fields and click login For more information on UPnP see section 5 4 2 7 For more information on DDNS see section 5 4 2 4 4 5 2 Port Forwarding Remote Web Access Setup Port Forwarding is an alternative method to setting up remote access for the Amcrest PT Network Camera This method should only be used if the UPnP DDNS Remote Access method did not work 17 OAMCREST Below is a step by step walkthrough that details how to setup the camera for Remote Web Access using Port Forwarding 1 Login to your camera open the main menu then go to Setup gt Network 2 Open the TCP IP settings screen 3 By default the camera has the mode set to DHCP Ensure that DHCP is selected The IP Address Subnet Mask Default Gateway Preferred DNS and Alternate DNS should all be Os if DHCP is selected 4 Click Save to save these settings This should now open the main menu 5 From the main menu go to Setup gt Network 6 On the TCP IP settings screen the IP Address Subnet Mask Default Gateway Preferred DNS and Alternate DNS should all be po
72. the camera Click OK and wait for the camera to restart 4 Restarting the camera may cause the device to use another IP address Use the included IP Config tool to find the IP address as detailed in section 3 2 1 5 Login to your camera open the main menu then go to Setup gt Network 6 Click the Connections menu item on the left hand menu and ensure that the HTTP port has changed 7 Click the DDNS menu item on the left hand menu pick QUICK DDNS from the drop down box click the checkbox next to Server Type and then click the Save button on the bottom right 8 To seta custom DDNS name fill out the Domain Name field and click Save 9 Write down the entire Domain Name field including the white text that says quickddns com 10 Click the UPnP menu item on the left hand menu and click the enable checkbox at the top 11 While in the UPnP menu double click the HTTP port and change both the internal and external HTTP ports to match the number that was used in step 2 12 Uncheck the last 4 checkboxes in the PAT table on the UPnP menu 13 Click apply then exit this menu to go back to the main menu then re enter the UPnP menu and ensure the UPnP status says Mapping Successful 14 Open a web browser and enter in the DDNS domain name address from step 9 enter in a colon then type the port number from step 4 on to the end a For example if the DDNS domain name is http abc123456789 quickddns com and your HTTP Port is 33333
73. through any of the following methods 4 1 Default Username and Password To login to the system for the first time use one of the following default username password combinations Once you ve successfully logged in it is highly recommended to change the password for security reasons Username admin Password admin Note Logging in for the first time will prompt the user to change the password to the admin account 4 2 Amcrest View App Setup The Amcrest PT Network Camera enables access through the use of the Amcrest View app on either iOS or Android mobile operating systems There are two versions of the app Amcrest View Lite and Amcrest View Pro The Pro version contains some features that the Lite version does not For purposes of this guide we will use iOS though both apps have the same interface Note The App Interface may differ slightly from the screenshots below 1 Connect your smartphone tablet to your WiFi network 2 Download and Install either the Amcrest View Lite or Amcrest View Pro app from the app store 3 Open the app and tap the icon in the top right hand corner to view connected devices 9 35 AM Live Preview BB B B x fo A OD Q 6 11 OAMCREST 4 Onthe app tap the plus sign in the top right hand corner eses Sprint gt 9 36 AM lt 4 Device List Favorite Cameras Device Start Live Preview 5 Tap WiFi Configuration 5 25 PM Add Device P2P Quick DDNS IP Domai
74. tion with the app To reset to default settings click the Reset Defaults button To refresh the page click the Refresh button To save the settings click the Save button 5 4 2 2 Connection The Connection menu item has two tabs Connection and ONVIF 5 4 2 2 1 Connection The Connection tab is where users can configure port connections Below is a screenshot of the Connection settings tab ONVIF Max Connections 1 20 TCP Port 1025 65534 UDP Port 1025 65534 HTTP Port RTSP Port HTTPS HTTPS Port Reset Defaults Below is an explanation of the fields on the Connection settings tab e Max Connections This field allows the user to specify the maximum amount of users that can be connected to the camera at the same time The maximum number of users the camera can support at one time is 20 e TCP Port This field designates the Transmission Control Protocol TCP port number The default value is 37777 e UDP Port This field designates the User Datagram Protocol UDP port number The default value is 37778 e HTTP Port This field designates the Hypertext Transfer Protocol HTTP port number The default value is 80 e RTSP Port This field designates the Real Time Streaming Protocol RTSP port number The default value is 554 e HTTPS This checkbox enables the use of the HTTPS protocol for accessing the camera e HTTPS Port This field designates the Hypertext Transfer Protocol Secure HTTPS port number The d
75. ttings click the Reset Defaults button To refresh the page click the Refresh button To save the settings click the Save button 31 OAMCREST 5 4 1 2 4 Path Below is a screenshot that shows the Path tab in the Video menu item Video Snapshot Overlay Live Snapshot Browse Live Record Browse Playback Snapshot Browse Playback Download Browse Video Clips Browse Reset Defaults Below is an explanation for each of the fields on the Path tab in the Video menu item e The Live Snapshot field allows the user to select where to save live snapshots to Click the Browse button to select a different destination folder e The Live Record field allows the user to select where to save live recordings to Click the Browse button to select a different destination folder e The Playback Snapshot field allows the user to select where to save playback snapshots to Click the Browse button to select a different destination folder e The Playback Download field allows the user to select where to save playback video downloads to Click the Browse button to select a different destination folder e The Video Clips field allows the user to select where to save video clips to Click the Browse button to select a different destination folder To reset to default settings click the Reset Defaults button To save the settings click the Save button 5 4 1 3 Audio This menu allows the user to modify audio settings for the camera Bel
76. versal Plug and Play and it is a protocol used to easily connect devices to the internet Video Tamper Video Tamper refers to any major changes happening to the video feed such as it being blocked out interfered with or disconnected 72 OAMCREST Appendix A Toxic or Hazardous Materials or Elements Toxic or Hazardous Materials or Elements Component Name Sheet Metal Case Plastic Parts Panel Circuit Board Fastener Wire and Cable Ac Adapter Packing Material Accessories O Indicates that the concentration of the hazardous substance in all homogeneous materials in the parts is below the relevant threshold of the SJ T11363 2006 standard X Indicates that the concentration of the hazardous substance of at least one of all homogeneous materials in the parts is above the relevant threshold of the SJ T11363 2006 standard During the environmental friendly use period EFUP period the toxic or hazardous substance or elements contained in products will not leak or mutate so that the use of these substances or elements will not result in any severe environmental pollution any bodily injury or damage to any assets The consumer is not authorized to process such kind of substances or elements please return to the corresponding local authorities to process according to your local government statutes 73 OAMCREST Note e For detailed operational instructions please refer to the User Manual on the CD that
77. was included in your purchase e To view setup videos for many of the steps outlined in this guide go to http amcrest com videos e This user manual is for reference only Slight differences may be found in the user interface e All the designs and software here are subject to change without prior written notice e All trademarks and registered trademarks mentioned are the properties of their respective owners To contact Amcrest support please do one of the following e Visit http amcrest com contacts and use the email form e Call Amcrest Support using one of the following numbers Toll Free US 888 212 7538 International Callers Outside of US 1 713 893 8956 USA 713 893 8956 Canada 437 888 0177 UK 203 769 2757 e Email Amcrest Customer Support support amcrest com Copyright Amcrest 2015 OAMCREST 74
78. y Out Alarm Delay Seconds 10 300 Send Email PTZ Snapshot Reset Defaults Below is an explanation of the fields on the Video Tamper tab e Enable This checkbox enables a video tamper alarm for the camera e Working Period Clicking this button opens a weekly schedule that can be used to set times o Click and drag to set video tampering for certain days of the week Also periods of video tampering can be set for each day and enabled using the period settings on the bottom half of the screen There are a total of 6 periods that can be set e Record This checkbox allows the user to enable the camera to record video when a video tampering alarm is triggered e Record Delay This field specifies in seconds how long the delay between alarm activation and recording should be e Relay Out This checkbox allows the user to enable the camera to trigger a connected alarm connected to the alarm port on the back of the camera when a video tamper alarm is triggered e Alarm Delay This field specifies in seconds how long the delay between alarm activation and Relay alarm activation should be e Send Email This checkbox allows the user to enable the camera to send an email when a video tampering alarm is triggered e PTZ This checkbox allows the user to enable the camera to activate a PTZ tour when a video tampering alarm is triggered e Snapshot This checkbox allows the user to enable the camera to take a snapshot when a video tamperi
79. ying the correct time Below are a few possible reasons why this may be occurring e The time and date settings may not be configured correctly 10 Motion detection does not work Below are a few possible reasons why this may be occurring e The motion detection time period may be incorrectly configured e Motion detection zone setup is not correctly configured e Motion detection sensitivity is too low OAMCREST 68 11 Web Access isn t working Below are a few possible reasons why this may be occurring e Windows version is pre Windows 2000 service pack 4 Use a more recent version of Windows e ActiveX controls have been disabled e The PC is not using DirectX 8 1 or higher Upgrade to a more recent version of DirectX e The camera is having network connection errors e Web access may be setup incorrectly e The username or password may be incorrect 12 Web Access live view is only displaying a static picture Both live playback and recorded playback aren t working Below are a few possible reasons why this may be occurring e The network speed is not sufficient to transfer video data via web access e The client PC may have limited resources e Multicast mode may be causing this issue e A privacy mask or screensaver may be enabled e The logged in user may not have sufficient rights to monitor real time playback e The camera s local video output quality is not sufficient 13 Network connection is not stable

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