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Virtual VNC Console KE8220 User Manual

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1. 7 Chapter 2 Hardware Setup Desktop and Rack 9 Rack Mounting ree peu Epp SERIA RUE ee 9 Installing the KE8220 Virtual VNC Console 11 Installing a PS 2 Keyboard and 12 Installing the Wireless G USB 12 Verifying the lt 5 13 Ethernet uisi bee Ge avum Led Aegean es 13 WIFE zd RR APER Nun Soi e e ete erede eds 13 ita ek Sea Em 13 vii KE8220 User Manual Chapter 3 Basic Operation The KE8220 Main 5 15 FOGGIA cer CRUS A D Rus 16 Graphical On screen Display 5 0 17 Connecting to Remote lt 18 Viewing KE8220 5 lt 18 Configuring Local System 5 19 Setting the System 19 Setting the Display 20 Setting the Keyboard 20 Setting the 21 Setting the 21 Setting Standby 22 Setting the Video Pus
2. 1 Windows Vista users must open these ports in the Windows Firewall 37 KE8220 User Manual To install AltusenVNC on a remote computer 1 Insert the KE8220 installation CD into the CD drive of the computer you want to install AltusenVNC and wait a few seconds for the installation program to autostart 2 If you previously installed AltusenVNC and are not installing a newer version the following dialog box appears requiring your confirmation Current Version 1 0 086 Upgrade Version 1 0 086 The Upgrade Version is older than or equal to the Current Version Are you sure you want to continue upgrading AltusenVNC 3 Click Yes to continue Or click No to cancel If you clicked Yes the Setup AltusenVNC dialog box appears ie Setup AltusenVnc Welcome to the AltusenVnc Setup Wizard This will install Altusen Vnc on your computer It is recommended that you close all other applications before continuing Click Next to continue or Cancel to exit Setup 1 Ifthe installation program fails to start use your computer s file browser to navigate to the CD drive and double click the AltusenVNC exe installation file 38 Chapter 4 AltusenVNC Operation 4 Click Next The following dialog box appears 5 16 Setup AltusenVnc License Agreement Please read the following important information before continuing Please read the following License Agreement You must accept the ter
3. Starting 44 upgrading 64 AltusenVNC Service Installing 45 Removing 45 C Configure Ethernet Settings 28 Firewall 27 Gateway 27 Local System Settings 18 Network Settings 27 Router 27 Wireless Network Settings 29 Connecting to Remote Computers 31 32 51 Conventions xi Ctrl Alt Delete 37 57 D default username and password 16 Deleting Remote Computers 60 Deleting Users 26 Disconnecting Remote Computers 53 Index E Editing Remote Computers 60 Editing Users 26 Ethernet Settings 28 F Factory Default Settings 70 Features 3 firmware upgrading 62 Full Screen mode 54 G Graphical OSD 17 Installation KE8220 11 PS 2 Keyboard 12 PS 2 mouse 12 K KE8220 Front View 6 Rear View 7 upgrading firmware 62 L logging in 15 51 Logging Out 33 Online Registration v 73 P Package Contents vi Panel Array Mode 57 password default 16 Picture in Picture PiP Mode 56 Pushing Video to the KE8220 48 R Rack Mounting 9 Requirements Cables 5 KE8220 Virtual VNC Console 5 Operating Systems 5 Remote Computers 5 Resetting 71 Restoring Factory Default Settings 71 RoHS iv S Safety Instructions General 65 Rack Mounting 67 Setting Standby Mode 22 Setting the Display Language 20 Setting the Hotkey 21 Setting the Keyboard Layout 20 Setting the System Name 19 SJ T 11364 2006 iv Specifications 69 Switching Between the Graphical OSD
4. If you want to change the default settings or the AP or the wireless device you wish to associate with does not appear in the list go to Step 2 In the fields provided enter the settings for the AP or wireless device a Type the SSID for your wireless network b Select Infrastructure as the wireless networking mode c Enter the channel If the AP or wireless device requires WEP encryption enable it Select the WEP encryption key length and format In the field provided enter the WEP key The WEP key format and number of characters required are displayed under the field The number of characters already entered is displayed to the right of the field If you want to use these settings permanently select Save Configuration Click Connect The KE8220 will try to associate with the AP or wireless device If the KE8220 is successful the status will change to Connected Logging Out When you are finished using the KE8220 click Logout to exit 33 KE8220 User Manual This Page Intentionally Left Blank 34 Chapter 4 AltusenVNC Operation Overview AltusenVNC is a program that runs on Windows based remote computers It enables up to 127 KE8220 at a time to connect to a remote computer and control it Additionally a remote computer running AltusenVNC can push video to a KE8220 AltusenVNC captures video from the remote computer and sends it to the KE8220 while keyboard and mouse input f
5. 20 60 C Humidity 0 8096 RH Non condensing Physical Housing Metal Properties 0 50 kg LxWxH 20 00 x 8 00 x 2 50 cm Wireless G USB Adapter Function Specification USB Connector 1 x USB Type A Male White Wireless LAN LED Detecting 1 Orange Connected 1 Blue Power Consumption USB Bus Powered KE8220 User Manual Factory Default Settings KE8220 Setting Default Default username and Username administrator password Password password System Name KE8220 MAC address For example KE8220001122334455 Display Language English Keyboard Layout English U S Resolution XGA 1024 x 768 60 Hz Hotkey Scroll Lock Scroll Lock Standby Mode Disabled Video Push Option Override first video stream LAN IP Address 192 168 0 60 Subnet Mask 255 255 255 0 Default Gateway 192 168 0 254 MAC Address 00 10 74 45 00 F8 Wireless Network SSID ATEN KE8220 00F8 Authentication Auto Channel 1 Mode Ad Hoc Encryption None Key Format Hexadecimal Key Length 64 bits IP Address 192 168 1 60 Subnet Mask 255 255 255 0 Default Gateway 192 168 1 254 DHCP Start IP 192 168 1 70 DHCP End IP 192 168 1 100 AltusenVNC Setting Default Communication port 6998 Appendix Resetting the KE8220 Press the RESET button for at least 3 seconds then release to reset the KE8220 Restoring Factory Default Settings
6. KE8220 user does not respond within 10 seconds the attempt to connect is aborted If the connection is successful the color of the AltusenVNC icon will change to blue and the remote computer s desktop environment will appear on the KE8220 display device Or click Cancel to close the dialog box without connecting to the KE8220 Click Disconnect to close the connection to the KE8220 Uninstalling AltusenVNC To uninstall AltusenVNC 1 From the Start menu select Programs gt AltusenVNC gt Unistall AltusenVNC 2 Click Yes and OK when prompted AltusenVNC service is removed 49 KE8220 User Manual This Page Intentionally Left Blank 50 Chapter 5 Remote Computer Operation Remote Computer Connection Connecting to Remote Computers You can connect up to 4 remote computers at one time to the KE8220 through a LAN WLAN or the Internet AltusenVNC must be properly configured and running on remote computers that you wish to connect to You will need the IP address port and password that were entered when AltusenVNC was configured on the remote computer To configure AltusenVNC on remote computers see Installing AltusenVNC on Remote Computers page 37 for details All connections to remote computers start from the Connect dialog box To open the Connect dialog box Select the Remote Computers menu The Connect dialog box appears a Connect to Remote Computers Enter he remote compu
7. PC Remote Access Control remote computers from a KVM console anywhere at any time Picture in picture display lets you control one remote computer while monitoring another Panel Array Mode allows you to monitor up to 4 remote computers simultaneously from a single console Passwords encrypted network communications Manage up to 256 remote computers and 64 user accounts from one screen Supports Ctrl Alt Delete when AltusenVNC is running as a service Chapter 1 Introduction Requirements The following is a list of requirements for the KE8220 installation KE8220 Virtual VNC Console The following equipment is required for the KE8220 Virtual VNC Console An XGA or SXGA monitor or projector USB keyboard and mouse or PS 2 keyboard and mouse requires ATEN PS 2 to USB adapter The KE8220 supports the following keyboard layouts English United Kingdom English United States French German Italian Japanese Korean Spanish Remote Computers Remote computers must have the following AltusenVNC software installed installation or executable version Connection to the network and a valid IP address Cables The KE8220 requires 1 Cat 5 cable to connect to your Ethernet network Operating Systems AltusenVNC is compatible with Microsoft Windows 2000 and higher KE8220 User Manual Components KE8220 Front View No Compo
8. You can restore the KE8220 settings back to their factory defaults All local system settings will be reset and all remote computers that have been scanned or manually added will be erased Any users that were added will also be removed To restore the KE8220 s factory default settings 1 Disconnect the power adapter cable from the KE8220 2 While pressing the RESET button reconnect the power adapter cable to the KE8220 3 Release the RESET button After logging in a message displays indicating that the factory default settings have been restored 71 KE8220 User Manual Limited Warranty ALTUSEN warrants this product against defects in material or workmanship for a period of one 1 year from the date of purchase If this product proves to be defective contact ALTUSEN s support department for repair or replacement of your unit ALTUSEN will not issue a refund Return requests can not be processed without the original proof of purchase When returning the product you must ship the product in its original packaging or packaging that gives an equal degree of protection Include your proof of purchase in the packaging and the RMA number clearly marked on the outside of the package This warranty becomes invalid if the factory supplied serial number has been removed or altered on the product This warranty does not cover cosmetic damage or damage due to acts of God accident misuse abuse negligence or modification of
9. a description of the different versions of Altusen VNC KE8220 User Manual Logging In After you finish installing the KE8220 you can log in to the graphical on screen display OSD A default administrator account is provided to set up the initial working environment for the KE8220 The default administrator account username and password are Username administrator Password password Enter a valid username and password and click Login If you want to clear the username and password information click Reset Username Password After you login we suggest that you change the default administrator account password Otherwise unauthorized users may be able to access the KE8220 through the default administrator account To change account passwords see Editing a User page 26 1 Usernames and passwords are case sensitive 16 Chapter 3 Basic Operation Graphical On screen Display OSD After logging into the KE8220 the graphical on screen display OSD appears p nter fte remote computers name zptionat IP address port and passent To connect click check bor next to a remote 1 i port Computer and then cick Connect You can connect to up to 4 remote computers at a tme r ES Name Pasan Pon Passecrs eant Comput E Comeuser2 Comers Manage Ramota Computers You can scan the network for rem
10. and User Password protected for enhanced security Display KE8220 and AltusenVNC user interface text in multiple languages Automatically discover KE8220 and AltusenVNC within the same network AltusenVNC is compatible with Windows 2000 XP 2003 Vista Choose from among several keyboard layouts Supports 10 100Base T 802 3 802 3u Ethernet Supports KE8220 operation over 802 11b g wireless networks at speeds up to 54 Mbps Supports 64 bit 128 bit and 256 bit WEP encryption Supports static and automatic DHCP network configuration Free firmware upgrades via AltusenVNC over a network Native support for USB keyboard and mouse Supports PS 2 keyboard and mouse with ATEN PS 2 to USB adapter Mounts easily to ceilings walls tabletops and system racks 0U KE8220 User Manual B Meeting Room Projection Enables wireless presentation without cable swapping Display computer s screen on projector via network without distance limitation Real time display of presentations images and applications Seamlessly switch focus between computers with a single mouse click Compatible with all projectors and display devices having standard VGA connectors Executable AltusenVNC software downloadable from the KE8220 embedded web server enables real time presentations No Access Point required AD HOC mode with DHCP server support enables a direct wireless connection between the KE8220 and a laptop
11. appears 3 Choose the firmware upgrade file that you wish to install and download it to a computer running AltusenVNC To download an AltusenVNC upgrade file 1 Go to the download section of our Website 2 Under Driver amp Software select AltusenVNC A list of available upgrade files appears 3 Choose the upgrade file that you wish to install and download it to the hard disk of the computer for which you wish to upgrade AltusenVNC Or you can download it to a removable drive or network drive accessible to the computer 61 KE8220 User Manual Upgrading KE8220 Firmware Administrators can upgrade the KE8220 s firmware from a remote computer running AltusenVNC To upgrade the KE8220 firmware 1 Right click on the AltusenVNC icon in the notification area of the taskbar A pop up menu appears From the pop up menu select Upgrade KE8220 Firmware The Upgrade KE8220 Firmware dialog box appears Upgrade KE8220 Firmware To upgrade the firmware for a KE8220 enter an Administrator s usemame and password Either enterthe IP address of the KE8220 or select the KE8220 from the list and then click Upgrade Usemame Password IP Address Name Boardroom The Upgrade KE8220 Firmware dialog box lists all KE8220 that have been discovered automatically If the KE8220 for which you wish to upgrade firmware is not listed you can still connect to it by entering the IP address The dialog box also ind
12. like Setup to perform while installing AltusenVNC then click Next Additional icons Create a desktop icon 10 Select whether to add an AltusenVNC shortcut icon on the Desktop and click Next The following dialog box appears ie Setup AltusenVNC Ready to Install Setup is now ready to begin installing AltusenYNC on your computer Click Install to continue with the installation or click Back if you want to review or change any settings Destination location C Program Files Altusen KE8220 Start Menu folder AltusenVNC Select Installation Type Install AltusenYNC as an application Select Display Language English 42 Chapter 4 AltusenVNC Operation 11 Click Install After AltusenVNC installs on your computer the following dialog box appears ie Setup AltusenVNC Completing the AltusenVNC Setup Wizard Setup has finished installing Altusen VNC on your computer The application may be launched by selecting the installed icons Click Finish to exit Setup View the README file 12 Click Finish to exit Setup If you selected Start AltusenVNC the AltusenVNC Settings dialog box appears AltusenVNC Settings Name atentw 101 Password Network IP Address 10101010 Port 6998 View Settings v Match KE8220 Display Resolution Remove Wallpaper for KE8220 C Capture Alpha Blending Continues on next page 43 KE822
13. to associate the KE8220 with the AP or wireless device that you selected or manually configured When switching to another AP the WEP key of new AP should be input Save Configuration If selected the AP s settings are permanently saved If the KE8220 is powered off it will automatically try to associate with the same AP when it is powered on again Key Format Allows you to select the WEP key format Hexadecimal The WEP key consists of alphanumeric characters 0 9 and A F ASCII The WEP key consists of 7 bit ASCII characters Key Length Allows you to select the WEP key length 64 bit 128 bit or 256 bit 30 Chapter 3 Basic Operation Ad Hoc Mode In Ad Hoc mode computers connect directly to the KE8220 without needing an access point In this case the KE8220 acts as a server which computers connect to Because of this the KE8220 IP address cannot be obtained dynamically using DHCP instead the KE8220 IP address must be set manually With DHCP server mode automatically activated in Ad Hoc mode the start and end IP address range as specified in the DHCP Server section of Internet Protocol TCP IP can be set This range represents the maximum number of IP addresses that can be automatically assigned to computers connecting to the KE8220 Configuring TCP IP Settings in Ad Hoc Mode To configure the TCP IP settings for the wireless network in Ad Hoc mode 1 From the Local System menu se
14. 0 User Manual Continued from previous page Note By default the computer s name is displayed in the Name field You can change the name by selecting the field and typing in a new name The KE8220 uses this name and the computer s IP address to identify the computer on a network See Configuring AltusenVNC Settings page 46 13 Type in a password and click OK The AltusenVNC installation is complete Starting AltusenVNC If you installed AltusenVNC as an application do the following to start it From the Start menu select Programs gt AltusenVNC gt AltusenVNC The AltusenVNC icon will appear in the notification area of the taskbar indicating that it is running and displaying your computer s IP address i AltusenVNC AltusenVNC is running IP 13 9 13 139 If you installed AltusenVNC as a service do the following to start it Restart the computer After the computer restarts AltusenVNC will run as a service The AltusenVNC icon will appear in the notification area of the taskbar Closing AltusenVNC To close AltusenV NC click the AltusenVNC icon in the notification area of the taskbar and select Exit If you installed AltusenVNC as a service the next time you reboot the computer the AltusenVNC service will also start To completely remove the service and prevent AltusenVNC from starting the next time Windows is booted see Removing the AltusenVNC Service page 45 44 Chapter 4 Altuse
15. 46 Configuring AltusenVNC 5 46 Pushing Video to the 8220 48 Uninstalling 49 viii KE8220 User Manual Chapter 5 Remote Computer Operation Remote Computer 51 Connecting to Remote Computers 51 Disconnecting Remote 53 Remote Computer Display and Control 54 The VNC 54 Switching Between the Graphical OSD and VNC Console 54 Full Screen mode 54 Picture in Picture PIP Mode 56 Panel Array 57 Ctrl Alt Delete 2 0 one ia oe eee weds eed Yi RU 57 Remote Computer 58 Adding Remote 58 Editing Remote 60 Deleting Remote lt 60 Chapter 6 Upgrading KE8220 and AltusenVNC Downloading Upgrade 61 Upgrading KE8220 Firmware 62 Upgrading AltusenVNC 0 0 2 cee eee 64 Appendix Safety Instructions lies
16. AUTUSCN Enterprise KVM Solutions by ATEN Virtual VNC Console KE8220 User Manual www aten com KE8220 User Manual FCC Information KE8220 Virtual VNC Console This is an FCC Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense KE8220 User Manual Wireless G USB Adapter The United States Federal Communication Commission FCC and the Canadian Department of Communications have established certain rules governing the use of electronic equipment Part15 Class B This device complies with Part 15 of FCC rules Operation is subject to the following two conditions 1 This device may not cause harmful interface and 2 This device must accept any interface received
17. OK to save your changes Or click Cancel to close the dialog box without saving changes To scan the network for remote computers 1 Select the Remote Computers menu The Connect dialog box appears 2 Under Manage Remote Computers click Scan The Scan for Remote 3 Computers dialog box appears A Scan for Remote Computers The KE8220 can scan a range of IP addresses and ports for remote computers that are running AltusenVNC Specify the beginning and ending IP addresses and ports and then click Scan IP Addresses Start 100 100 153 End 100100187 Ports Start ease End e998 Cancel Under IP Addresses type the beginning and ending IP addresses for the range that you wish to search 4 Under Ports type the beginning and ending ports for the range that you 5 wish to search Click Scan to begin scanning the network for remote computers running Altusen VNC When the KE8220 finishes scanning it will inform you how many remote computers were found and add them to the Manage Remote Computers list Or click Cancel to close the dialog box without scanning the network 59 KE8220 User Manual Editing Remote Computers You can edit the name IP address and port of remote computers that have been added manually or by scanning the network Automatically discovered remote computers cannot be edited To edit a remote computer 1 Select the Remote Computers menu The Connect dialog b
18. User Manual Picture in Picture PiP Mode Picture in Picture PiP mode is the default display mode when connecting to 2 remote computers PiP mode lets you to control a remote computer while monitoring another In PiP mode one remote computer displays in a full size window while the other remote computer displays in a smaller window at the bottom right corner of the screen The full size window is the active window To swap the windows in which the remote computers appear double click on the smaller window You also can change the display mode to Full Screen mode or you can cascade or tile the windows If you wish to change the display mode you must first disable PiP mode see below To enable PiP mode 1 If Full Screen mode is enabled disable it 2 Click the red triangle at the bottom right corner of the window that you want to make smaller A pop up menu appears 3 From the pop up menu select PIP PiP mode is enabled Note You can enable PiP mode only when connected to 2 remote computers To disable PiP mode 1 Click the red triangle at the bottom right corner of the window A pop up menu appears 56 Chapter 5 Remote Computer Operation 2 From the pop up menu click to clear PIP PiP mode is disabled and the remote computer windows are tiled To switch to Full Screen mode see Full Screen mode page 54 To cascade or tile remote computer windows see Panel Array Mode page 57 Pane
19. and VNC Console 54 T Technical Support 68 Telephone support v U upgrading AltusenVNC 64 KE8220 firmware 62 User Notice v username default 16 V Virtual VNC Console 5 VNC Console 54 W Wireless Network Settings 29 Wireless G USB Adapter 7 74
20. and then click Next The following dialog box appears ie Setup AltusenVNC Select Installation Type How should Setup install Altusen VNC Select the type of installation you would like Setup to perform then click Next Install AltusenVNC as an application Q If you prefer to start it manually or you intend to use it occasionally Install AltusenVNC as a service f you want it to run automatically whenever your computer boots up and you intend to use it often Cancel 40 Chapter 4 AltusenVNC Operation 8 Select the type of installation and then click Next Note Installing AltusenVNC as a service may not be supported for some Windows operating systems If it is not supported for your system this option will be unavailable Please check our Website to see if support has been added to a newer version of AltusenVNC The following dialog box appears iE Setup AltusenVNC Select Display Language Which language should AltusenV NC use to display text Select the language you would like AltusenYNC to use to display text then click Next C Continues on next page 41 KE8220 User Manual Continued from previous page 9 Select the language that you wish to use to display text in AltusenVNC and then click Next The following dialog box appears ie Setup AltusenVNC Select Additional Tasks Which additional tasks should be performed Select the additional tasks you would
21. anning the network Manual Remote computers that were manually added Status Displays the current status of the remote computer Heady The remote computer is ready to accept connections Busy At least one other user is connected to the remote computer If you connect now you will share the connection with the other user s Unknown The KE8220 cannot determine the status of the remote computer To connect to one or more remote computers 1 Select the Remote Computers menu The Connect dialog box appears 2 Under Connect to Remote Computers enter a remote computer s IP address port and password on a single line If the remote computer that you wish to connect to has already been added to the KE8220 select it from either the Name or IP Address drop down lists The port is entered automatically 3 Repeat this procedure for each remote computer that you wish to connect to You can connect to up to 4 remote computers at a time 52 Chapter 5 Remote Computer Operation 4 Click the check box next to each remote computer that you wish to connect to Or choose Select All to connect to all 4 remote computers at once 5 Click Connect The KE8220 VNC Console appears Disconnecting Remote Computers You can manually disconnect all remote computers at the same time by clicking the X in the upper right corner of the VNC Console This feature is not available in Full Screen mode Or follow th
22. any part of the product This warranty does not cover damage due to improper operation or maintenance connection to improper equipment or attempted repair by anyone other than ALTUSEN This warranty does not cover products sold AS IS or WITH FAULTS IN NO EVENT SHALL ALTUSEN S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FURTHER ALTUSEN SHALL NOT BE RESPONSIBLE FOR DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT ITS ACCOMPANYING SOFTWARE OR ITS DOCUMENTATION ALTUSEN SHALL NOT IN ANY WAY BE RESPONSIBLE FOR WITHOUT LIMITATION LOSS OF DATA LOSS OF PROFITS DOWNTIME GOODWILL DAMAGE OR REPLACEMENT OF EQUIPMENT OR PROPERTY AND ANY EXPENSES FROM RECOVERY PROGRAMMING AND REPRODUCTION OF ANY PROGRAM OR DATA ALTUSEN makes no warranty or representation expressed implied or statutory with respect to its products contents or use of this documentation and all accompanying software and specifically disclaims its quality performance merchantability or fitness for any particular purpose ALTUSEN reserves the right to revise or update its product software or documentation without obligation to notify any individual or entity of such revisions or update For details about extended warranties please contact one of our dedicated value added resellers 72 A Adding Remote Computers 58 Adding Users 25 AltusenVNC Closing 44 Configuring 46 Installing on Remote Computers 37
23. aten usa com ATEN NJ http www aten com KE8220 User Manual This Page Intentionally Left Blank xii Chapter 1 Introduction Overview The KE8220 Virtual VNC Console is a thin client device for managing remote computers running AltusenVNC The KE8220 and AltusenVNC employ a client server model to transmit a remote computer s desktop environment over a network to the KE8220 By connecting a keyboard video mouse KVM console to the KE8220 you can access and manage up to 4 remote computers at a time just as if you were sitting right in front of them The KE8220 also is useful for meeting room environments where laptop computers abound Presenters can connect to the KE8220 to display their computers desktops on the attached monitor or projector This eliminates plugging and unplugging of video cables and hardware incompatibility issues so presentations progress more quickly and smoothly The monitor keyboard and mouse connect to the KE8220 via an HDB 15 port and 2 universal serial bus USB ports Or you can use an ATEN PS 2 to USB Adapter to connect a PS 2 keyboard and mouse The KE8220 operates over standard TCP IP connections so you can use your existing network infrastructure Or install the included Wireless G USB Adapter to connect to 802 11b g wireless networks Finding adding and accessing remote computers is easy The KE8220 automatically searches the local network for remote computers run
24. ates that AltusenVNC is running A blue screen indicates that AltusenVNC is running and at least one KE8220 is connected Configuring AltusenVNC Settings Before using AltusenVNC the first time you must configure the settings Note You can only use ASCII characters to type text in AltusenVNC To configure the AltusenVNC settings 1 Click the AltusenVNC icon in the notification area of the taskbar A pop up menu appears 2 From the pop up menu select Settings The AltusenVNC Settings dialog box appears AltusenVNC Settings Name Robet Password eeeeeeee Network IP Address 10 0 13 226 Port 6998 View Settings v Match KE8220 Display Resolution 0 Remove Wallpaper for KE8220 Capture Alpha Blending 1 Configuration of AltusenVNC installation and executable versions is the same 46 Chapter 4 AltusenVNC Operation Enter a name for the remote computer Remote computer names can be up to 16 characters long By default the computer s name is displayed You can change the name by selecting the field and typing in a new name The KE8220 uses this name and the computer s IP address to identify the computer on a network Type a password for the remote computer Passwords can be up to 8 characters long Users must enter this password when connecting to the remote computer from the KE8220 Under Network type the port that AltusenVNC will us
25. can also edit user settings or delete a user Once users have been added they can use their usernames and passwords to login to the KE8220 When adding and editing users administrators can choose whether users have administrative privileges Administrators can configure settings for the KE8220 manage user accounts and upgrade the KE8220 firmware You can add edit and delete users from the User Management dialog box To open the User Management dialog box From the Local System menu select User Management The User Management dialog box appears 24 Chapter 3 Basic Operation Adding a User To add a user 1 From the Local System menu select User Management The User Management dialog box appears 2 Under Users click Add The Add New User dialog box appears 3 a name for the user Usernames can be from 6 to 16 characters long Legal characters include a z A Z 0 9 space hyphen and underscore Usernames are case sensitive 4 Type a password for the user Passwords can be from 8 to 16 characters long Passwords are case sensitive Confirm that the password was typed correctly by typing it again 6 Select whether the user is an administrator 7 Click OK to finish adding the user or click Cancel to cancel the operation 25 KE8220 User Manual Editing a User To edit a user 1 From the Local System menu select User Management The User Management dialog b
26. connector when it is disconnected from the KE8220 KE8220 User Manual This Page Intentionally Left Blank Chapter 2 Hardware Setup 1 Important safety information regarding the placement of this device is provided on page 65 Please review it before proceeding 2 Ensure that all equipment to be connected is powered off 3 Make sure that all devices you will be connecting up are properly grounded Desktop and Rack Mounting You can place the KE8220 on the desktop or rack mount it to a system rack ceiling or wall The KE8220 requires OU of rack space Rack Mounting A rack mount kit is included with the KE8220 to mount it to a system rack ceiling or wall The following steps show how to rack mount the KE8220 however you can follow this procedure to mount it to any flat surface To rack mount the KE8220 1 Using a Phillips head hex screwdriver remove the screws total 2 from the bottom of the KE8220 as shown in the figure below Continues on next page 10 KE8220 User Manual Continued from previous page 2 Using the screws provided with the rack mount kit attach the mounting bracket to the bottom of the KE8220 as shown in the figure below 3 Attach the unit to the rack Rack screws and cage nuts are not provided with the KE8220 Position the KE8220 so that the holes in the mounting bracket line up with those in the rack Secure the mounting bracket to the rack with rac
27. detailed information about it in the fields below You can update the list at any time by clicking Refresh If a wireless device does not broadcast its Service Set Identifier SSID it will not appear in the Network list However you can still associate with such devices by manually configuring their settings 29 KE8220 User Manual The table below describes the Wireless Network settings Item Description SSID Service Set Identifier displays the unique name associated with the wireless LAN The SSID is identical for each device or station on the wireless LAN Mode Displays the operating mode of the wireless network Infrastructure The KE8220 communicates with other wireless devices and the wired network through an access point AP Ad Hoc The KE8220 communicates directly with other wireless devices without the use of an AP Channel Displays the channel used for data transmission Encryption Displays whether the wireless device requires Wired Equivalent Privacy WEP encryption Signal Displays the strength of the signal from the AP or wireless device Status Displays the status of the KE8220 s connection to the wireless network Connected The KE8220 is associated with an AP or wireless device Disconnected The KE8220 is not associated with an AP or wireless device Refresh Clicking Refresh updates the Network list Connect Clicking Connect tries
28. e Full Screen mode is the default display mode when connecting to 1 remote computer In this mode you can control the remote computer just as if you were sitting right in front of it In addition window borders are removed and the remote computer is displayed at the maximum resolution possible EE 9o caer consessu 54 Chapter 5 Remote Computer Operation You also can change the display mode to Picture in Picture mode for 2 remote computers or you can cascade or tile the windows If you wish to change the display mode you must first disable Full Screen mode see below There are two ways to enable Full Screen mode You can double click on the window that you want to make full screen Or follow the procedure described below To enable Full Screen mode 1 If Picture in Picture PiP mode is enabled disable it 2 Click the red triangle at the bottom right corner of the window for which you wish to enable Full Screen mode A pop up menu appears 3 From the pop up menu select Full Screen Full Screen mode is enabled To disable Full Screen mode 1 Click the red triangle at the bottom right corner of the window A pop up menu appears 2 From the pop up menu select Full Screen Full Screen mode is disabled and the remote computer windows are tiled To switch to PiP mode see Picture in Picture PiP Mode below To cascade or tile remote computer windows see Panel Array Mode page 57 55 KE8220
29. e procedure below to manually disconnect remote computers one at a time Note Remote computers are automatically disconnected when you logout and when you replace them with new connections to remote computers in the Connect dialog box To manually disconnect a remote computer 1 Click the red triangle at the bottom right corner of the window for the remote computer that you want to disconnect A pop up menu appears 2 From the pop up menu select Disconnect The remote computer is disconnected 53 KE8220 User Manual Remote Computer Display and Control The VNC Console The VNC Console displays the remote computers and allows you to control them Each remote computer appears in a separate window within the VNC Console If you cannot see the remote computer s full display use the scroll bars to scroll up and down and side to side until you can see the relevant portion of the screen Switching Between the Graphical OSD and VNC Console You can use the hotkey to switch between the VNC Console and the graphical OSD and back again The connection to the remote computer will not be affected by switching between the graphical OSD and the VNC console To switch between the VNC Console and graphical OSD 1 Press the selected hotkey twice within 1 second The display will switch between the VNC Console and graphical OSD 2 Press the hotkey twice again to switch back to the previous screen Full Screen mod
30. e to communicate with the KE8220 If you don t have any reason to change this use the default port setting 6998 Under View Settings Select Match KE8220 Display Resolution if you wish AltusenVNC to resize the remote computer s display resolution to match that of the KE8220 when they are connected After the connection is ended the remote computer s display resolution will revert to the original setting Matching the display resolutions enables KE8220 users to view the remote computer s entire desktop environment in Full Screen mode without scroll bars Select Remove Wallpaper for KE8220 to remove the remote computer s wallpaper from the KE8220 s display Removing wallpaper improves performance by reducing the amount of processing power and network bandwidth required to transmit the remote computer s display to the KE8220 Select Capture Alpha Blending to display the remote computer s alpha blending on the KE8220 s display Note Enable Capture Alpha Blending to improve the display of computers running Windows Vista Click OK to save your changes Or click Cancel to close the dialog box without saving changes 47 KE8220 User Manual Pushing Video to the KE8220 You can push video to a KE8220 from a remote computer running AltusenVNC When you push video AltusenVNC initiates a connection to the KE8220 to display the remote computer s desktop environment on the display device connected to the KE8220 Co
31. elete remote computers Once remote computers have been added you only need choose them from a list and type the password to connect to them Remote computers that are running AltusenVNC and lie within the same subnet as the KE8220 are automatically discovered and added to the KE8220 Remote computers that are added in this way cannot be edited or deleted When manually adding or editing remote computers verify that the IP address and port entered are the same in the KE8220 and AltusenVNC Otherwise the KE8220 will not be able to connect to the remote computer Adding Remote Computers You can add remote computers manually or by scanning the network for remote computers running AltusenVNC Up to 256 remote computers can be added in this way To manually add a remote computer 1 Select the Remote Computers menu The Connect dialog box appears 2 Under Manage Remote Computers click Add The Add New Remote Computer dialog box appears A Add New Remote Computer Name IP Address 100 193 Port coss Cancel 3 Type for the remote computer Remote computer names be up to 16 characters long 58 Chapter 5 Remote Computer Operation 4 Type the IP address of the remote computer and the port that the KE8220 will use to communicate with AltusenVNC If you are not sure which are the correct IP address and port check the AltusenVNC settings on the remote computer 5 Click
32. ers as necessary During installation choose whether to install AltusenVNC as a service or an application If you install AltusenVNC as a service it starts when Windows is booted and continues to run in the background It is a good idea to install AltusenVNC as a service if the remote computer must be accessible whenever the operating system is running Also when you install AltusenVNC as a service KE8220 users can use the Ctrl Alt Delete command on the remote computer If you choose to install AltusenVNC as an application you will need to manually start it each time and KE8220 users will not be able to use the Ctrl Alt Delete command on the remote computer You should install AltusenVNC as an application if you will use it only occasionally such as on a laptop computer to push video to the KE8220 During installation you will be asked to choose the language that AltusenVNC will use to display user interface text once the installation is complete If you wish to change the display language you must reinstall AltusenVNC You may need to open certain ports in your router gateway or firewall to ensure that AltusenVNC can communicate properly with the KE8220 To see which ports are used see Configuring a Router Gateway or Firewall page 27 Note Installing AltusenVNC as a service may not be supported for some Windows operating systems Please check our Website to see if support has been added to a newer version of AltusenVNC
33. fter the firmware upgrade is complete the following dialog box appears System Message i AltusenVNC has successfully upgraded the KE8220 firmware The KE8220 will reboot in 10 seconds Lx 8 Click OK The KE8220 will reboot After it reboots you can login to confirm that the firmware has been upgraded Upgrading AltusenVNC To upgrade the AltusenVNC software 1 Navigate to the directory where you saved the AltusenVNC upgrade file 2 Double click the AltusenVNC upgrade file 3 Install AltusenVNC For more information see Installing AltusenVNC on Remote Computers page 37 64 Appendix Safety Instructions General Read all of these instructions Save them for future reference Follow all warnings and instructions marked on the device Do not place the device on any unstable surface cart stand table etc If the device falls serious damage will result Do not use the device near water Do not place the device near or over radiators or heat registers The device cabinet is provided with slots and openings to allow for adequate ventilation To ensure reliable operation and to protect against overheating these openings must never be blocked or covered The device should never be placed on a soft surface bed sofa rug etc as this will block its ventilation openings Likewise the device should not be placed in a built in enclosure unless adequate ventilation has been provided Ne
34. h Options 23 User Management 24 Adding a User iuis each we eased aie an gees eee thes 25 Editing a User snm e Geode 26 Deleting a User caii oi cepuri e rariteti Re 26 Configuring Network lt 5 27 Configuring a Router Gateway or Firewall 27 Configuring Ethernet 5 28 Configuring Wireless Network Settings 29 Ad Hoc Mode ELLE UE Rk RR ee coer 31 Configuring TCP IP Settings in Ad Hoc 31 Configuring the KE8220 as a Server in Ad Hoc Mode 31 Infrastructure 32 Configuring TCP IP Settings in Infrastructure Mode 32 Connecting to APs or Wireless Devices in Infrastructure Mode 33 shies IEEE ene 33 Chapter 4 AltusenVNC Operation OvervieW o ec E S Fa ea E ee ES 35 Downloading the AltusenVNC 36 Installing AltusenVNC on Remote Computers 37 Starting AltusenVNC nananana naaraana 44 Closing AltusenVNC 0 eens 44 Installing the AltusenVNC Service 45 Removing the AltusenVNC Service 45 Configuring
35. hat have AltusenVNC installed TCP ports 1352 1353 and 6998 depends on remote computer setting UDP ports 1352 1 Windows Vista users must open these ports in the Windows Firewall 27 KE8220 User Manual Configuring Ethernet Settings To configure the TCP IP settings for the Ethernet connection 1 From the Local System menu select LAN The LAN dialog box appears A KES a 6 Internet Protocol TCPAP C Obtain an IP address automatically DHCP Use the following static IP address Local System D ig im 3 fj Logout 2 Under Internet Protocol TCP IP choose Obtain an IP address automatically DHCP Or choose Use the following static IP address and then manually enter the IP address subnet mask and default gateway If you are unsure ask your network administrator for the correct settings 3 Click Apply 28 Chapter 3 Basic Operation Configuring Wireless Network Settings You can find wireless devices and connect to a wireless network Wireless network settings are configured from the Wireless dialog box To open the Wireless dialog box From the Local System menu select Wireless The Wireless dialog box appears After you install the Wireless G USB Adapter the KE8220 searches for access points AP and other wireless devices It displays information about the wireless devices it discovers in the Network list Select a device from the Network list to display
36. he IP address to one that is appropriate for the network that the KE8220 resides on See Configuring Network Settings page 27 for more details Ensure that your computer is connected to a LAN WAN and enter the IP address into your computer s web browser to access the KE8220 webpage and download a copy of the AltusenVNC executable file Save the file to any location on your computer Double click the saved file to start AltusenVNC If you know the IP address of the KE8220 use the following steps to download the AltusenVNC executable file 1 Connect the KE8220 to a LAN or insert the wireless LAN adapter into the KE8220 and connect the power adapter to the KE8220 to power it on Ensure that your computer is connected to a LAN WAN and enter the IP address into your computer s web browser to access the KE8220 webpage and download a copy of the AltusenVNC executable file Save the file to any location on your computer Double click the saved AltusenVNC executable file to start AltusenVNC When you are finished using the AltusenVNC executable file simply delete it to completely remove AltusenVNC from your computer To configure AltusenVNC see page 46 for details 36 Chapter 4 AltusenVNC Operation Installing AltusenVNC on Remote Computers Install AltusenVNC on remote computers that you want to access from the KE8220 AltusenVNC comes with an unlimited license so you can install it on as many remote comput
37. icates the status of each KE8220 Status Description Ready The KE8220 is ready for a firmware upgrade Busy The KE8220 is in use You can still upgrade firmware however the upgrade procedure may take longer to complete 62 Chapter 6 Upgrading KE8220 and AltusenVNC 3 Enter the username and password of an administrator on the KE8220 that you want to upgrade 4 Enter the KE8220 s IP address or select the KE8220 from the list 5 Click Upgrade Or click Cancel to abort the firmware upgrade If you clicked Upgrade the Open dialog box appears Ej Desktop my Documents 3 My Computer My Recent Quy Network Places Documents ke8220 v1 0 087 img Desktop My Documents g My Computer File name 8220 1 0 087 My Network Files of type IMG Files img 6 Navigate to the firmware upgrade file select it and then click Open A dialog box appears that displays the current firmware version and the firmware upgrade version Warning Current Firmware Version 1 0 087 Firmware Upgrade Version 1 0 087 The Firmware Upgrade Version is older than equal to the Current Firmware Version Are you sure you want to continue upgrading the firmware 7 Click OK to proceed with the firmware upgrade Or click Cancel to abort the firmware upgrade Continues on next page 63 KE8220 User Manual Continued from previous page A
38. including interface that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the distance between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected CAUTION 1 To comply with FCC RF exposure compliance requirements a separation distance of at least 20 cm must be maintained between the antenna of this device and all persons 2 This transmitter must not be co located or operating in conjunction with any other antenna or transmitter KE8220 User Manual RoHS This product is RoHS compliant SJ T 11364 2006 The following contains information that rela
39. ings From the Local System menu select Overview The Overview dialog box appears 2a Remote Computers System Name ATEN KES220 00F8 Desptay Language Engish Keyboard Layout Engash US Resetubon XGA 1024x788 Q60H2 Local System Hotkey Scroll Lock Scroll Lock Standby Mode Disabled Video Push Options Overnde first video stream zm LAN ies Type Static E P Asoress 10 0 100 220 Subnet Mask 255 255 255 0 Defaut Gateway 1001001 MAC Address 0010744500 F8 3enerat Wireless LAN 8 Access Point 550 None Mode None User Management Channet None Encryption None a Status None DHCP Server None uN internet Protocol TCPAP Type None P Address None Subnet Mask None rel Default Gateway None MAC Address None System Informabon Farrmware Versaon 10095 Copynght 2007 ATEN intemabonal Co Ltd All nights reserved 18 Chapter 3 Basic Operation Configuring Local System Settings KE8220 system settings are configured from the General dialog box To open the General dialog box From the Local System menu select General The General dialog box appears A KES Be System Name IA Local System Display Language Engasn ae Setting the System Name The KE8220 uses the system name to identify itself to remote computers To set the system name for the KE8220 1 From the Local System menu select General The General dialog box appears 2 Under System type a system name for the KE8220 S
40. k screws and cage nuts suitable for your rack Alternatively you can use screws of appropriate diameter and length to mount the mounting bracket to a ceiling wall or desktop mounting screws not provided Bl al al p in ull EM B ay B ay Bl ull B B amp iG B uj B Bj E uj B i n a E al a 2 B A NN B RE B ni p Lip Chapter 2 Hardware Setup Installing the KE8220 Virtual VNC Console You will need the following items to install the KE8220 Virtual VNC Console 1 display device monitor or projector 1 keyboard 1 mouse 1 Cat 5 cable an Ethernet connection an AC power source rated for the KE8220 To install the KE8220 Virtual VNC Console 1 Connect the display device USB keyboard and USB mouse cables to the console ports The ports are marked with a monitor keyboard or mouse icon Or if you wish to use a PS 2 keyboard and mouse see Installing a PS 2 Keyboard and Mouse page 12 Note If you are installing a wireless keyboard and mouse that share the same wireless receiver and the receiver has a USB connector connect it to the keyboard port on the back of the KE8220 The port is marked with a keyboard icon 2 Connect one end of a Cat 5 cable to your Ethernet network and the other end to the LAN por
41. l Array Mode When you connect to 3 or 4 remote computers at a time or you disable Full Screen mode or Picture in Picture PiP mode the remote computer windows are tiled by default To control a remote computer you first must enable Full Screen mode for that window see page 54 You also can enable Picture in Picture mode when connected to 2 remote computers Note 1 You cannot cascade or tile a window if you are connected to only 1 remote computer 2 You can use the shortcut combination Alt W to open the Window menu To tile remote computers From the Window menu select Tile The remote computer displays are tiled To cascade remote computers From the Window menu select Cascade The remote computer displays are cascaded To horizontally tile remote computers From the Window menu select Tile Horizontally The remote computer displays are tiled horizontally To enable Full Screen mode see Full Screen mode page 54 To enable PiP mode see Picture in Picture PiP Mode page 56 Ctrl Alt Delete You can use the shortcut key combination Ctrl Alt Delete on remote computers for which you have installed the AltusenVNC service See Installing the AltusenVNC Service page 45 57 KE8220 User Manual Remote Computer Management You can add up to 256 remote computers to the KE8220 The KE8220 stores the name IP address and port for each remote computer At any time you also can edit or d
42. lect Wireless The Wireless dialog box appears 2 Under Internet Protocol TCP IP manually enter the IP address subnet mask default gateway start IP and end IP If you are unsure ask your network administrator for the correct settings or simply leave the default settings 3 If necessary click Apply Configuring the KE8220 as a Server in Ad Hoc Mode To configure the KE8220 as a server in Ad Hoc mode 1 Make sure the Wireless G USB Adapter is attached to the KE8220 2 From the Local System menu select Wireless The Wireless dialog box appears 3 In the fields provided under Wireless Network enter the settings for the KE8220 a Type the SSID for the KE8220 b Select Ad Hoc as the wireless networking mode c Enter the channel 1 The first three parts of the IP address are configured in the ZP Address text box only the last part of the IP address can be set for the start and end of the range 31 KE8220 User Manual 4 Enabling WEP encryption for the KE8220 is optional a If WEP encryption is enabled select the key length and format b In the field provided enter the WEP key The WEP key format and number of characters required are displayed under the field The number of characters already entered is displayed to the right of the field 5 If you want to use these settings permanently select Save Configuration 6 Click Connect The status displays the SSID Name Connected 7 Use your comp
43. ms of this agreement before continuing with the installation GNU GENERAL PUBLIC LICENSE Version 2 June 1991 Copyright C 1989 1991 Free Software Foundation Inc 59 Temple Place Suite 330 Boston MA 02111 1307 USA Everyone is permitted to copy and distribute verbatim copies of this license document but changing it is not allowed Preamble The licenses for most software are designed to take away your 9 accept the agreement I do not accept the agreement Read and accept the license agreement and then click Next The following dialog box appears 18 Setup AltusenVNC Select Destination Location Where should AltusenV NC be installed 2 Setup will install Altusen NC into the following folder To continue click Next If you would like to select a different folder click Browse Program Files At least 2 6 MB of free disk space is required Continues on next page 39 KE8220 User Manual Continued from previous page 6 Select the installation folder and then click Next The following dialog box appears ie Setup AltusenVnc Select Start Menu Folder Where should Setup place the program s shortcuts Setup will create the program s shortcuts in the following Start Menu folder To continue click Next If you would like to select a different folder click Browse 7 Select the Start Menu folder in which you wish the program s shortcut created
44. nVNC Operation Installing the AltusenVNC Service Installing AltusenVNC as a service may not be supported for all versions of Windows If you are unable to install AltusenVNC as a service please check our Website to see if a newer version of AltusenVNC supports this feature for your version of Windows To install the AltusenVNC service 1 From the Start menu select Programs gt AltusenVNC gt AltusenVNC Service Mode gt Install AltusenVNC Service The following dialog box appears AltusenVNC x The AltusenVNC service was successfully registered 1 The service may be started from the Control Panel and will automatically be run the next time this machine is reset 228 2 Click OK 3 Restart the computer After the computer restarts AltusenVNC will run as a service The AltusenVNC icon will appear in the notification area of the taskbar Removing the AltusenVNC Service To remove the AltusenVNC service 1 From the Start menu select Programs gt AltusenVNC gt AltusenVNC Service Mode gt Remove AltusenVNC Service The following dialog box appears AltusenVNC x B 1 The AltusenVNC service has been unregistered EA 2 Click OK The Altusen VNC service is removed 45 KE8220 User Manual Configuring AltusenVNC If AltusenVNC was installed properly and is running the AltusenVNC icon will appear in the notification area of the taskbar Icon Description A red screen indic
45. nd operate the KE8220 Chapter 5 Remote Computer Operation explains how to connect display and manage remote computers with the KE8220 Chapter 4 AltusenVNC Operation explains how to install configure and operate AltusenVNC Chapter 6 Upgrading KE8220 and AltusenVNC explains how to upgrade the KE8220 firmware and AltusenVNC software An Appendix at the end of the manual provides technical and troubleshooting information KE8220 User Manual Conventions This manual uses the following conventions Monospaced A Indicates text that you should key in Indicates keys you should press For example Enter means to press the Enter key If keys need to be chorded they appear together in the same bracket with a plus sign between them Ctrl Alt Numbered lists represent procedures with sequential steps Bullet lists provide information but do not involve sequential steps Indicates selecting the option on a menu or dialog box for example that comes next For example Start Run means to open the Start menu and then select Run Indicates critical information Product Information For information about all ALTUSEN products and how they can help you connect without limits visit ALTUSEN on the Web or contact an ALTUSEN Authorized Reseller Visit ALTUSEN on the Web for a list of locations and telephone numbers International http www aten com North America ATEN TECH http Avww
46. ne Support 886 2 8692 6959 North America Email Support ATEN TECH support aten usa com ATEN NJ sales aten com Online Technical Support ATEN TECH http Awww aten usa com support Support ATEN NJ http support aten com Troubleshooting ATEN TECH http Awww aten usa com Software Updates ATENNJ hitp ww aten com Telephone Support ATEN TECH 1 888 999 ATEN ATEN NJ 1 732 356 1703 When you contact us please have the following information ready beforehand Product model number serial number and date of purchase Your computer configuration including operating system revision level expansion cards and software Any error messages displayed at the time the error occurred The sequence of operations that led up to the error Any other information you feel may be of help Appendix Specifications KE8220 Function KE8220 Connectors Console Ports Keyboard 1 x USB Type A Female White Video 1 x HDB 15 Female Blue Mouse 1 x USB Type A Female White Power 1 x DC Jack LAN 1 x RJ 45 Female WLAN 1 x USB Type A Female White Switches Reset 1 x Semi recessed Pushbutton LEDs WLAN 1 Orange Green 10 100 Mbps 1 Orange Green Link 1 Green Power 1 Green Orange Video 1280 x 1024 60 Hz Power Consumption DC 5 3V 3 8W Environment Operating Temp 0 50 C Storage Temp
47. nent Description 1 RESET Pressing in this button for 3 seonds and then releasing it Button performs a system reset After the reset is completed you can login again Note This button is semi recessed and must be pushed with a thin object such as the end of a paper clip or a ballpoint pen 2 WLANLED The 10 100 Mbps LED lights orange to indicate 11 Mbps data transmission speed It lights green for 54 Mbps 3 10 100 Mbps LED The 10 100 Mbps LED lights orange to indicate 10 Mbps data transmission speed It lights green for 100 Mbps 4 LINKLED When you connect to a remote computer the green LINK LED illuminates and it blinks during data transfer 5 POWER LED Lights green to indicate that the unit is receiving power and when it is in standby mode orange Chapter 1 Introduction KE8220 Rear View No Component Description 1 Power Jack The plug from the AC power adapter connects here 2 Console The external console s keyboard monitor and mouse cables Ports plug in here 3 WLAN Port Wireless G USB Adapter that links the KE8220 to a wireless network plugs in here 4 LAN Port The Cat 5 cable that links the KE8220 to a network plugs in here Wireless G USB Adapter No Component Description 1 USB Plugs into the WLAN Port on the KE8220 rear panel Connector 2 Cap Protects the USB
48. ning AltusenVNC You also can manually add computers or scan a broader range of IP addresses and ports for remote computers running AltusenVNC The KE8220 stores connection information for up to 256 remote computers for quick and easy access User management is equally simple You can add up to 64 user accounts and assign administration rights to users at anytime The KE8220 includes rich multi language features such as multiple display languages and support for keyboard layouts for several languages and regions KE8220 User Manual Robust security is another feature of the KE8220 Login password authentication and two level user access control prevent unauthorized users from accessing the KE8220 and making changes Remote computers are password protected and passwords are encrypted in all network communications On wireless networks the KE8220 supports up to 256 bit Wired Equivalent Privacy WEP encryption to thwart eavesdropping Additional features include a kit to mount the KE8220 to a ceiling wall or system rack and free lifetime upgrades for both the KE8220 firmware and AltusenVNC software Chapter 1 Introduction Features Features Supports high quality video display resolutions up to SXGA 1280 x 1024 60 Hz Supports VGA standby mode with password protection on resume User friendly graphical on screen display menus for easy configuration Supports two level user access control Administrator
49. nnections to KE8220 start from the Push Video to KE8220 dialog box To open the Push Video to KE8220 dialog box 1 Double click the AltusenVNC icon in the notification area of the taskbar The Push Video to KE8220 dialog box appears Push Video to KE8220 To push video to a KE8220 either enter its IP address or select the KE8220 from the list and then click Connect IP Address Name Boardroom Connect Cancel The Push Video to KE8220 dialog box lists all KE8220 that have been discovered automatically If the KE8220 that you wish to connect to is not listed you can still connect to it by entering the IP address The dialog box also indicates the status of each KE8220 Status Description Ready The KE8220 is ready to accept connections from remote computers Busy The KE8220 is in use but you may still try to connect See Setting the Video Push Options page 23 for details Chapter 4 AltusenVNC Operation To push video from the remote computer to a KE8220 1 Double click the AltusenVNC icon in the notification area of the taskbar The Push Video to KE8220 dialog box appears Enter the KE8220 s IP address or select the KE8220 from the list Click Connect Depending on the Video Push option selected in the graphical OSD see Setting the Video Push Options page 23 a dialog box may appear on the KE8220 user s screen requesting that the user accept or refuse the connection If the
50. ny defect in the software The manufacturer of this system is not responsible for any radio and or TV interference caused by unauthorized modifications to this device It is the responsibility of the user to correct such interference The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE lt KE8220 User Manual Package Contents The KE8220 package consists of 1 KE8220 Virtual VNC Console 1 Wireless G USB Adapter 1 Software CD Power Adapter Rack Mount Kit UserManual Quick Start Guide Check to make sure that all of the components are present and in good order If anything is missing or was damaged in shipping contact your dealer Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the KE8220 or to any other devices on the installation Features may have been added to the KE8220 since this manual was printed Please visit our website to download the most up to date version of the manual Copyright o 2008 ATEN International Co Ltd Manual Part No PAPE 0274 2AXG Printing Date 05 2008 Altusen and the Altusen logo are registered trademarks of ATEN International Co Ltd All rights reserved All other brand names and trademarks are the registered property of
51. ote computers You M32 Can 31 edi and delete Mem Remote computers Mat Nave been Bier we ted nere mm AS Name Pasme Pon me Suma Local System E me The OSD allows you to connect to remote computers add users and modify KE8220 system settings A menu bar is located on the left side of the OSD Click on a menu button to display its related dialog boxes and options Menus and dialog boxes are explained in the table below Menu Dialog Box Action Remote Computers Connect Allows users to connect to remote computers and add edit and delete remote computers from the list Users also can scan the network for remote computers Local System Overview Provides an overview of the KE8220 settings General Sets the system name display language keyboard layout resolution hotkey standby mode and video push options User Management Allows administrators to manage users LAN Configures the TCP IP settings for the KE8220 on your Ethernet network Wireless Configures the KE8220 for deployment on a wireless LAN Logout Logs users out of the KE8220 17 KE8220 User Manual Connecting to Remote Computers Information on connecting the KE8220 to remote computers can be found in Chapter 5 Remote Computer Operation Viewing KE8220 Settings You can view a summary of the KE8220 settings as well as the current firmware version To view a summary of the KE8220 sett
52. ox appears 2 Under Manage Remote Computers click to select a remote computer and then click Edit Alternatively you can double click on a remote computer The Edit Remote Computer dialog box appears A Edit Remote Computer Name IP Address 10 0 100 193 Port coss Cancel 3 Edit the remote computer settings that you wish to change 4 Click OK to save your changes Or click Cancel to close the dialog box without saving changes Deleting Remote Computers You can delete remote computers that have been added manually or by scanning the network Automatically discovered remote computers cannot be deleted To delete a remote computer 1 Select the Remote Computers menu The Connect dialog box appears 2 Under Manage Remote Computers click to select the remote computer that you wish to delete 3 Click Delete The Confirm Remote Computer Delete dialog box appears 4 Click Yes to finish deleting the remote computer Or click No to cancel the operation 60 Chapter 6 Upgrading KE8220 and AltusenVNC Downloading Upgrade Files As new versions of KE8220 firmware and AltusenVNC software become available they are posted on our Website Check the Website regularly to find the latest information and download upgrade files To download a KE8220 firmware upgrade file 1 Go to the download section of our Website 2 Under Firmware select KE8220 A list of available firmware upgrade files
53. ox appears 2 Under Users click to select a user and then click Edit or double click on a user The Edit User dialog box appears A Edit User Leave the password fields blankto keep the same password Username baian SS Password fee Confirm Password pee M Administrator 3 Edit the user settings that you wish to change Leave the password fields blank to keep the same password 4 Click OK to save your changes or click Cancel to cancel the operation Deleting a User To delete a user account 1 From the Local System menu select User Management The User Management dialog box appears 2 Under Users click to select the user that you wish to delete 3 Click Delete The Confirm User Delete dialog box appears 4 Click Yes to delete the user or click No to cancel the operation 26 Chapter 3 Basic Operation Configuring Network Settings The KE8220 uses standard TCP IP protocol to communicate with computers You can attach the KE8220 to your Ethernet network via the LAN port or install the Wireless G USB Adapter to connect to a wireless LAN You can choose to configure the KE8220 s TCP IP properties manually or dynamically assign them using Dynamic Host Configuration Protocol DHCP Configuring a Router Gateway or Firewall You may need to open the following ports in your router gateway or firewall This will ensure that the KE8220 can communicate properly with remote computers t
54. pears 2 Select Standby after and enter the number of minutes after which the KE8220 should standby if there is no input from the user 3 Select On resume password protect to require the user to enter a password when resuming after standby mode 4 Click Apply To disable standby mode 1 From the Local System menu select General The General dialog box appears 2 Click to clear the Standby after check box 3 Click Apply 22 Chapter 3 Basic Operation Setting the Video Push Options You can set how the KE8220 responds when a second computer uses AltusenVNC to push video to the KE8220 while another computer is already pushing video to the KE8220 Available options are Override first video stream the second video stream pushed to the KE8220 overrides the first This is the default option Alert second video stream an alert displays on the monitor connected to the KE8220 when pushing a second video stream you can switch to or cancel the second video stream Deny second video stream denies access of a second video stream to the KE8220 To set the Video Push option 1 From the Local System menu select General The General dialog box appears 2 Under Video Push Options select one of the options listed above 23 KE8220 User Manual User Management Administrators can add up to 64 users to the KE8220 The KE8220 stores the username and password for each user Administrators
55. power use a surge suppressor line conditioner or uninterruptible power supply UPS Position system cables and power cables carefully Be sure that nothing rests on any cables Never push objects of any kind into or through cabinet slots They may touch dangerous voltage points or short out parts resulting in a risk of fire or electrical shock Do not attempt to service the device yourself Refer all servicing to qualified service personnel If the following conditions occur unplug the device from the wall outlet and bring it to qualified service personnel for repair The power cord or plug has become damaged or frayed Liquid has been spilled into the device The device has been exposed to rain or water The device has been dropped or the cabinet has been damaged The device exhibits a distinct change in performance indicating a need for service The device does not operate normally when the operating instructions are followed Only adjust those controls that are covered in the operating instructions Improper adjustment of other controls may result in damage that will require extensive work by a qualified technician to repair 66 Appendix Rack Mounting Before working on the rack make sure that the stabilizers are secured to the rack extended to the floor and that the full weight of the rack rests on the floor Install front and side stabilizers on a single rack or front stabilizers fo
56. r a display device connected to the KE8220 To set the resolution 1 From the Local System menu select General The General dialog box appears 2 In the Resolution drop down list select the resolution that best suits the display device connected to the KE8220 Select from XGA 1024 x 768 60 Hz default XGA 1024 x 768 75 Hz WXGA 1280 x 768 60 Hz WXGA 1280 x 768 75 Hz SXGA 1280 x 1024 60 Hz 3 Click Apply 4 In the dialog box that appears click Yes if you want the new display resolution to take effect immediately Setting the Hotkey You can use the hotkey to switch between the graphical OSD and the VNC console The default hotkey is Scroll Lock Scroll Lock To set the hotkey 1 From the Local System menu select General The General dialog box appears 2 Under Hotkey select either Scroll Lock Scroll Lock or Ctrl Ctrl 3 Click Apply 21 KE8220 User Manual Setting Standby Mode You can enable standby mode which will turn off video to the display device if the user is idle for too long You also can choose to password protect the KE8220 upon resuming from standby mode When the KE8220 is in standby mode the Power LED on the front panel of the KE8220 illuminates red The KE8220 automatically exits standby mode when there is mouse or keyboard input To enable standby mode 1 From the Local System menu select General The General dialog box ap
57. r joined multiple racks before working on the rack Always load the rack from the bottom up and load the heaviest item in the rack first Make sure that the rack is level and stable before extending a device from the rack Use caution when pressing the device rail release latches and sliding a device into or out of a rack the slide rails can pinch your fingers After a device is inserted into the rack carefully extend the rail into a locking position and then slide the device into the rack Do not overload the AC supply branch circuit that provides power to the rack The total rack load should not exceed 80 percent of the branch circuit rating Make sure that all equipment used on the rack including power strips and other electrical connectors is properly grounded Ensure that proper airflow is provided to devices in the rack Ensure that the operating ambient temperature of the rack environment does not exceed the maximum ambient temperature specified for the equipment by the manufacturer Do not step on or stand on any device when servicing other devices in a rack 67 KE8220 User Manual Technical Support Technical support is available both by email and online with a browser over the web International Email Support support aten com Online Support Technical Support http support aten com Troubleshooting Documentation Software Updates http www aten com Telepho
58. rom the KE8220 is captured and sent to the remote computer Two versions of AltusenVNC are shipped with the KE8220 One version is built into the KE8220 and is available as an executable download file from the KE8220 This version of AltusenVNC is not a full installation package and is used for creating temporary connections to the KE8220 meeting room presentations are ideal for downloading the AltusenVNC executable file Another version of the AltusenVNC software is available from the installation CD provided with the KE8220 This version of AltusenVNC can be configured to run as a service or an application and is ideal for computers that need to be monitored remotely and accessed anytime using the KE8220 even after the computer has been shutdown and restarted 1 Performance depends upon the remote computer s hardware configuration and the network s load capacity When more than one KE8220 users connect to a remote computer they share the keyboard and mouse 35 KE8220 User Manual Downloading the AltusenVNC Executable If you do not know the IP address of the KE8220 use the following steps to download the AltusenVNC executable file 1 Connect a monitor display device to the KE8220 connecting a keyboard and mouse is optional connect the KE8220 to a LAN or insert the wireless LAN adapter into the KE8220 and then connect the power adapter to the KE8220 to power it on Log in to the OSD see page 16 and change t
59. roperly in the USB port Chapter 2 Hardware Setup Verifying the Connections Ethernet The 70 100 Mbps LED indicator on the front panel of the KE8220 illuminates when the KE8220 establishes a valid connection to the Ethernet network It indicates when you are communicating at the 10 Mbps rate orange and the 100 Mbps rate green Wi Fi The WLAN LED indicator on the front panel of the KE8220 illuminates when the KE8220 connects to a wireless LAN It indicates when you are communicating at the 11 Mbps rate orange and the 54 Mbps rate green Power The Power LED on the front panel of the KE8220 illuminates when the KE8220 is powered It indicates when the KE8220 is powered green and when it is in standby mode orange KE8220 User Manual This Page Intentionally Left Blank Chapter 3 Basic Operation The KE8220 Main Screen When you connect a keyboard mouse and monitor to the KE8220 the Main Screen appears with the ALTUSEN logo and the LAN WLAN IP address of the KE8220 After connecting the KE8220 to your network and configuring its network settings see page 27 you can enter the new IP address into your computer s web browser to access the KE8220 s web page and download a copy of the AltusenVNC executable file to run on your computer ALTUSEN Click anywhere on the Main Screen and the KE8220 Login dialog box appears 1 35 for
60. s eene 65 General pata Sa ciem eee Su NORD e UE Lm 65 Rack Mounting III 67 Technical Support NEN 68 Internatiorial Ee die deer erben e 68 North America 00 000 eee 68 Specifications aes eue Ra hoe aye MS ew ee Se EIER 69 KE8220 eso ee EIER Pee eA eee 69 Wireless G USB 69 Factory Default 5 lt 5 70 KE8220 E ERO bee eo e OR eee sn 70 AIUSENVNG 225 x51 e Sete oet t eret eee iea dera oru 70 Resetting the 8220 71 Restoring Factory Default 71 Limited Warranty 72 KE8220 User Manual About This Manual This User Manual is provided to help you get the most from your KE8220 system It covers all aspects of installation configuration and operation An overview of the information found in the manual is provided below Overview Chapter 1 Introduction introduces you to the KE8220 It presents the KE8220 s purpose and features and describes the components of the KE8220 s front and back panels Chapter 2 Hardware Setup provides step by step instructions for installing the KE8220 Chapter 3 Basic Operation explains how to configure a
61. t on the back of the KE8220 Or if you wish to use the KE8220 on a wireless network see Installing the Wireless G USB Adapter page 12 3 Plug the power adapter into an appropriate AC power source and then plug the power adapter cable into the power jack on the back of the KE8220 Lj KE8220 User Manual Installing a PS 2 Keyboard and Mouse Install an ATEN PS 2 to USB Adapter see footnote on page 5 if you want to use a PS 2 keyboard and or mouse After installing the adapter you can still use a USB mouse but you will not be able to use a USB keyboard unless you first remove the adapter To install the PS 2 keyboard and mouse 1 Connect the PS 2 keyboard and mouse cables to the keyboard and mouse ports on the adapter The ports are color coded and are marked with a keyboard or mouse icon 2 Connect the adapter s USB cable to the keyboard port on the back of the KE8220 The keyboard port is marked with a keyboard icon Installing the Wireless G USB Adapter Install the Wireless G USB Adapter if you want to use the KE8220 on a wireless network To install the Wireless G USB Adapter 1 Remove the cover from the KE8220 s WLAN port 2 Remove the cap from the Wireless G USB Adapter 3 Using moderate pressure insert the Wireless G USB Adapter into the WLAN port Ensure that the USB connector seats p
62. ters name opbonal IP adsress port and password To connact cick the check box naxt to a remote Computer and then click Connect You can connect to up to 4 remote computers at a ime Select All Name Assess Port Password t Computer sane mee Fe compuw2 E Computer 3 oo A T al 1 Manage Remote Computers You can scan the network for remote computers You also can add edit and delete them Remote computers that have been discovered are listed here 51 KE8220 User Manual The Connect dialog box is divided into two areas Connections to remote computers are initiated in the Connect to Remote Computers area The Manage Remote Computers area stores remote computers that have been added to the KE8220 automatically manually or through scanning the network It also provides information about the status of the remote computers and how they were added The table below describes the remote computer information Column Description Name Displays the name of the remote computer if one has been given IP Address Displays the IP address of the remote computer Port Displays the port that the KE8220 uses to communicate with the remote computer Type Auto Remote computers that are running AltusenVNC and lie within the same subnet as the KE8220 are automatically discovered and added Scan Remote computers that were discovered through sc
63. tes to China ABSAS URAL BBE A BR est 11363 20063 XE SJ BR SEK RTHAKEHDRRAR BRASSAR MREDEH 8 SIT 11363 20068 REER X ERES SUB EU IP EZR Rhe Se HSJ T 11363 20068 R SEK KE8220 User Manual User Information Online Registration Be sure to register your product at our online support center International http support aten com North America ATEN TECH http www aten usa com product_registration ATEN NJ http support aten com Telephone Support For telephone support call this number International 886 2 8692 6959 North America ATEN TECH 1 888 999 ATEN ATEN NJ 1 732 356 1703 User Notice All information documentation and specifications contained in this manual are subject to change without prior notification by the manufacturer The manufacturer makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose Any of the manufacturer s software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from a
64. their respective owners vi KE8220 User Manual Contents FGGnf rmations liberi Re Rae Ra me E E ME ii KE8220 Virtual VNC ii Wireless G USB iii RoHS taces tee uses epa Oe dota uio YR Skea iv SJ T 11364 2006 2 iile sss sei va du lp Ra ua iv User Information uc cs n ac Rede e ludos V Online Registration V Telephone 5 V User NOCES or ee ete cate V Package Contents RIA wie vi About This X OVerVIeW Gonventioris ixl aed eae p Product Information llis xi Chapter 1 Introduction OVervieW iium dug Pie Yea EA VA RW RIS 1 Features n sm Eg EGAL RE SEDAN ADU 3 Requirements bos ERR IER dead 5 KE8220 Virtual VNC 5 Remote lt 5 cus o dea suce c ette err af re rS 5 Operating Systems 5 Components spied ea Slashed sigue RR UR RACE EVER 6 KE8220 Front View eee 6 KE8220 Rear View 7 Wireless G USB
65. uter s list of wireless network connections to connect to the KE8220 Infrastructure Mode In Infrastructure mode computers connect to the KE8220 using an access point AP The AP may also be connected to a cabled network and the Internet which can be used by the KE8220 to connect to local and remote computers In this case the KE8220 does not acts as a server the DHCP Server section of Internet Protocol TCP IP is disabled but is simply another node on the network which computers can connect to Because of this the KE8220 IP address can be obtained dynamically using DHCP or set manually Configuring TCP IP Settings in Infrastructure Mode To configure the TCP IP settings for the wireless network in Infrastructure mode 1 From the Local System menu select Wireless The Wireless dialog box appears 2 Under Internet Protocol TCP IP choose Obtain an IP address automatically DHCP Or choose Use the following static IP address and then manually enter the IP address subnet mask and default gateway If you are unsure ask your network administrator for the correct settings 3 Click Apply 32 Chapter 3 Basic Operation Connecting to APs or Wireless Devices in Infrastructure Mode To associate with an access point AP or other wireless device 1 From the Network list select the AP or wireless device with which you wish to associate If you want to use the default settings provided by the AP skip to Step 3
66. ver spill liquid of any kind on the device Unplug the device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning The device should be operated from the type of power source indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company The device is designed for IT power distribution systems with 230V phase to phase voltage To prevent damage to your installation it is important that all devices are properly grounded The device is equipped with a 3 wire grounding type plug This is a safety feature If you are unable to insert the plug into the outlet contact your electrician to replace your obsolete outlet Do not attempt to defeat the purpose of the grounding type plug Always follow your local national wiring codes Do not allow anything to rest on the power cord or cables Route the power cord and cables so that they cannot be stepped on or tripped over Continues on next page 65 KE8220 User Manual Continued from previous page If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes To help protect your system from sudden transient increases and decreases in electrical
67. ystem names can be up to 20 characters long 3 Click Apply KE8220 User Manual Setting the Display Language Choose from among the following languages to display text in the KE8220 graphical OSD English German Japanese or Traditional Chinese The default display language is English To set the display language 1 From the Local System menu select General The General dialog box appears 2 In the Display Language drop down list select the language that you wish to use to display text in the KE8220 graphical OSD 3 Click Apply 4 In the dialog box that appears click Yes if you want the new display language to take effect immediately Setting the Keyboard Layout The KE8220 recognizes the following keyboard layouts English U K English U S French German Italian Japanese Korean and Spanish Choose the layout of the keyboard that was connected during installation The default keyboard layout is English U S Note The KE8220 recognizes only ASCII characters Foreign language characters will not display correctly To set the keyboard layout 1 From the Local System menu select General The General dialog box appears 2 In the Keyboard Layout drop down list select the layout of the keyboard that you connected to the KE8220 during installation 3 Click Apply 20 Chapter 3 Basic Operation Setting the Resolution You can set the output resolution to be optimized fo

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