"user manual"
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1. ADVANCES IN SECURITY SOLUTIONS VDH CK800 Hardware Manual Q 12 Networking not stable A The possible causes 1 Networking not stable 2 IP conflict 3 MAC conflict 4 LAN card error PC DVR Q 13 USB backup error A The possible causes 1 CPU too busy to back up the data Stop recording then backup 2 Device not compatible 3 Backup device error Q 14 The remote controller cannot work A The possible causes 1 Wrong control address 2 Long distance or poor angle 3 Battery run out 4 Controller or DVR front panel is out of order Q 15 Short recording time A The possible causes 1 Bigger data rate from poor camera quality dirty lens backlight installation bad aperture adjustment 2 Small HDD storage 3 HDD damage Q 16 Forget the administrative password or Internet password A The possible solution 1 Please contact local customer service staff or call the customer service phone headquarters we will guides you how to solve by the machine type and version of the program 2 Maintenance VANCE RON ADVANCES IN SECURITY SOLUTIONS VDH CK800 Hardware Manual m Damped dust on the PCB board will cause a short circuit and will do something wrong to the DVR or damage it For long term stability of the DVR regularly brush the circuit boards connectors fans and chassis to remove dust W Please ensure the project is well grounded so images audio signal will not be disturbed At the same time we can protect the DVR f2. forward in 5 different speed Play Frame by Frame mode forward or backward Pentaplex operation Live Record Playback Event Notification Event Notification Motion detection Video loss HDD error Recording Mode Constant recording Schedule recording Schedule alarm triggered recording include motion detection recording Complete event video reserved 3 seconds before and 60 minutes after Manual recording Only recording without live depending on user authority Backup Management Video output format AVI The USB mobile storage device System Management Remote Client software live playback set up by PC remote side Authorization Maximum 10 group accounts Hierarchical authority Support 3 users log on by Client side software or browser VANCE RON ADVANCES IN SECURITY SOLUTIONS VDH CK800 Hardware Manual Systems operation records record login time IP and selected video Browser MS IE7 IE11 Support Equipment Support megapixel DTV Camera Power DC12V 5A Operating Temperature 0 45 C Product specifications are subject to change without notice please contact us for the latest information VANCE FRON ADVANCES IN SECURITY SOLUTIONS Manufacturer FUHO TECHOLOGY CO LTD No 30 Lane 726 Sec 3 Jinma Rd Changhua City Phone 886 4 751 2881 Fax 886 4 751 6631
3. panel is important for our service so keep it properly Before contacting us you will need to provide your model type and serial number ADVANCES IN SECURITY SOLUTIONS VDH CK800 Hardware Manual W Inside check In addition to checking for visible signs of damage be careful to check the connections between the front panel data cable power cord and motherboard D Installation Steps and cautions 1 Room temperature below 35 C 2 Reserve space for air circulation around 15 cm 6 inches 3 Chassis installation starts from bottom to up 4 With multiple components in the chassis take precautions to avoid overloading to the power outlet VANCE RON ADVANCES IN SECURITY SOLUTIONS VDH CK800 Hardware Manual E Product appearance 1 Front Panel m MENU Going to Menu ESC ESC Exit m SEQ Stop Stop when Playback INFO INFO Information Page When playing back there are 2 4 8 gt 16 32 1 2 1 4 backward speeds Under live page 2Ch and 9Ch can be 4 PREV Backward changed When playback there are 2 4 8 gt 16 32 1 2 and 1 4 forward speeds Under live mode 2Ch and 9Ch can be changed P NEXT Forward Play Under Live mode going to broadcast and copy however under playback mode going Pil R St to broadcast Pause Pause Playback Under LIVE mode going to playback PLAY LIVE y J prc pu LIVE Under playback going to LI
4. ADVANCES IN SECURITY SOLUTIONS Hardware Manual VDH CK800 2015 MAY V1 1 ADVANCES IN SECURITY SOLUTIONS VDH CK800 Hardware Manual Contents A CAUTION E 1 IGE rere LELO NNI 2 1 Prod ct OverVie W sosisini tore eal 2 PEN bt E E E 2 E De ru e E 3 L PCC OSS OSS Mo 3 2 Dale Ce D 3 PEE el oo mm 4 Product a SaaS M M tere tererere ere 5 T Front PM RR 5 2 Rear Panel sus SED S MEE I M RENE EE E PUN 6 3 Installation HUE y RR RR ES 7 Video MPU enosn te ene eee D aE a TEAVE 7 Connections for video outputs 7 Q amp A and Maintenance tcc enn tag pi teet Ra EN dn e e aee eat cet 8 EOS Lr re PIRE 8 2 Maer 11 G Appendix SpecificatiONS xxiii tenido tote dcin si i i 13 T GG e 13 ADVANCES IN SECURITY SOLUTIONS VDH CK800 Hardware Manual A CAUTION To our dear customer Thank you for using our products If you encounter any problems when using please do not hesitate to contact our resellers We will provide excellent services to you via our resellers The software hardware improvements of this series are subject to change without notice to you in advance Before using please read this user manual carefully to ensure that you can use the device correctly and safely Caution for this DVR series After installation never put anything heavy over this device Owing to the use of the harddrive s insides this device check the cooling fan periodically to see if it is in good condition Never u
5. VE mode Under LIVE mode going to manual force REC Record recording One touch turn on and press 3 second turn 5 Power off e USB Port USB Mouse VDH CK800 Hardware Manual el Confirm Confirm POWER Power Indicator Power on Network LAN Network on and this LED flashing Indicator Recording REC DVR recording function on Indicator Play Back PLAY i Playback Indicator 2 Rear Panel SN lg SEU 9 0 1 16CH Video Input BNC 2 E SATA 3 LAN Port 4 Audio Output 5 VGA Output 6 HD Digital Output 7 USB3 0 8 DC12V Power Input e DC12V Mi ene ON ADVANCES IN SECURITY SOLUTIONS VDH CK800 Hardware Manual 3 Installation Illustration Lean L I RY S M 1 A N Q Abt L 1 T M A 8 Ga dE dE den op EF z SE i AN 2 Z 4 V Video Input o1 4 USB Mouse Port Sit me S RE e E SATA Audio Output VGA output aaa Input interface is BVC type input signal is PAL NTSC BNC 1 0VP P 750 The Video signal should comply with national standards a higher signal to m Video input noise ratio low distortion low interference clear images no deformation nature color and appropriate brightness Make sure stable and reliable signals from cameras Cameras should be installed in a suitable position to a
6. nts Avoid strong collision do not drop the machine Keep the installation level install in a stable place avoid the product falling Do not block any ventilation openings And ensure well ventilation around the machine Please use this equipment within rated input and output current voltage range This device is for long time use For safety do not have flammable items placed next to the device B Introduction 1 Product Overview This equipment is an excellent digital surveillance product designed specifically for the security use Using embedded LINUX operating system it makes the system more stable Using standard H 264 video compression and G 711A audio compression technology achieves audio and video functions such as high quality low bit rate and single frame playback Using TCP IP and other network technologies it provides strong network data transmission capacity and remote control capabilities This equipment can be used individually or be connected to form a powerful security monitoring network Using professional network video surveillance software platform be fully experienced the powerful networking and remote monitoring capabilities This equipment can be used for security in banks telecommunications power stations justice transport intelligence communities factories warehouses resources water conservancy facilities and other categories Main functions H Hisilicon SoC CPU special design for DVR with
7. rom static or inductive voltage damage m Do not remove audio video cables when the DVR is powered on or they will be damaged W Do not use the TV interface in the DVR video output VOUT or the DVR output circuit will be damaged easily Keep the DVR away from heats and hot places Keep the DVR chassis well ventilated for better heat dissipation W Have regular checks and system maintenance VANCE RON ADVANCES IN SECURITY SOLUTIONS VDH CK800 Hardware Manual G Appendix Specifications 1 16CH DVR System CPU Hisilicon SoC Operating system Linux Storage Build in SATA interface x 4 compatible SATA SATA II SATA III HDD Max 16TB Device Interface E SATA x 1 Max 16T User Interface DVR IR remote control Video And Other Dual video HD OUT VGA I O Interface USB 2 0 1 USB 3 0 1 Headphones speakers sound output x1 Ethernet x1 10 100 1000 IEEE 802 3 Type 10Base T IEEE 802 3u Type 100Base TX I Auto MDIX Network Protocol Ipv4 ARP TCP UDP ICMP SMTP HTTP PPPOE DDNS UPnP Video Format H 264 compression format E Map Live Playback Real time Live View capable 16CH VGA 30fps Real time Live View capable 4CH 1080P 30fps 4CH 1080P 30fps Synchronous Playback Recording Query Time search Event search displacement of alarm notification Playback speed slow forward fast
8. s Leakage risks of low quality TVs may result in damage to other equipments F Q amp A and Maintenance 1 Q amp A Q 1 After power on DVR doesn t work A The possible causes 1 Wrong power input 2 bad connection of power cable 3 Power error 4 Firmware update error 5 Disk error or cable problem 6 Front panel error 7 Main PCB board error Q 2 After power on DVR will restart after several minutes or the screen freezes A The possible causes 1 Unstable or low input voltage 2 The hard drive has bad sectors or cable error 3 Low adaptor power 4 Front video signal not stable 5 High temperature too much dust and the machine runs in a bad condition 6 DVR hardware error VANE FRON VDH CK800 Hardware Manual ADVANCES IN SECURITY SOLUTIONS Q 3 HDD not found after power on A The possible causes 1 No power for the Hard Drive 2 Hard Drive cable error 3 Hard Disk error 4 Main board SATA slot error Q4 No output Single multiple or all channels A The possible causes 1 Wrong firmware Update to the right firmware 2 Brightness set to 0 set it to the default value 3 No signal input or signal too weak 4 Mask used 5 DVR hardware error Q 5 Live video problems Such as bad colors brightness error image blink A The possible causes 1 When using BNC as output wrong NTSC PAL matching will result in B W image 2 Impedance mismatch between digital video recorder and monitor 3 Video transmis
9. se this device when the cooling function is out of order Do not allow any solid object or liquid fall into or penetrate into the device Use cleaning tools brushes regularly to clean circuit boards connectors fans chassis etc Before cleaning turn off the power and unplug the power Do not attempt to disassemble the equipment repair or replace parts In case the machine does not work properly please contact the resellers or manufacturers In the shortest time we will solve the problems you have during using When not using the remote control for a long time take out the inside battery To prevent the control from the damage coming from battery leakage If this equipment connects to outdoor cameras or other external alarm devices ground this equipment to prevent it from electrical surges This DVR supports remote video monitoring via Internet Free or non free domain names provided by ISPs are needed for the monitoring functions Free domain names may sometimes have problems and nothing to do with DVR Non free domain names have less problems Choose the domain names carefully before using the networking function Operating environment Keep and use this device at places where temperature ranges 0 C 40 C Avoid direct sunlight or near heat sources VANCE RON ADVANCE S IN SECURITY SOLUTIONS VDH CK800 Hardware Manual Do not install this equipment in a humid environment Do not expose this equipment in smoky dusty environme
10. sion distance is too far or video transmission line attenuation is too much 4 Wrong settings of colors brightness in the DVR Q 6 No recorded file in local side A The possible causes 1 Wrong data cable or jumper error in the hard disk 2 Hard Disk error 3 Upgraded firmware cannot recognize the existing file system 4 Desired files are overwritten 5 Recording not enabled Q 7 Bad image when playback VANCE RON ADVANCES IN SECURITY SOLUTIONS VDH CK800 Hardware Manual A The possible causes 1 Low recording quality 2 Once data error when reading or small bit rate or fuzzy when playback please reboot machine 3 Wrong data cable or jumper error in the hard disk 4 Hard Disk error 5 DVR hardware error Q 8 Wrong time A The possible causes 1 Wrong setting 2 Bad battery connection or low voltage 3 Bad frequency oscillator Q 9 Motion detection not function A The possible causes 1 Wrong schedule setting 2 Wrong area setting 3 Low sensitivity 4 Hardware limitation for different version Q 10 Fail to login by using client software or Web browsers A The possible causes 1 Upgrade the Internet Explorer to 8 or above 2 Wrong user password 3 Wrong client software for the DVR firmware Q 11 Mosaic or no video when Network preview and file playback A The possible causes 1 Network traffic jam 2 Bandwidth limitation in the DVR side 3 No rights for the user account 4 Bad DVR output VANCE RON
11. the best image process efficiency W Support 4 units of SATA SATA II device up to 16TB HDD recording capacity VANCE RON ADVANCES IN SECURITY SOLUTIONS VDH CK800 Hardware Manual m Advanced H 264 compress technology provides the best HDD space usage Embedded Linux system to eliminate the threat from virus and hacking Support 16CHs of DTV camera 1080P video Support HD output Support CAMERA position layout and editable user definition The USB mobile storage device Support 3 users log on by Client side software or browser C Unpacking 1 2 Accessories Power cable and adaptor AC100 240V DC12V 5A x 1PCS HDD screws x 16pcs Operation CD x 1pcs Mouse x 1pcs Unpacking When you receive the product check first whether the packing of the equipment has obvious damage The protective material used for the package during transport can cope with most of the accidental impact Then take out the device remove the protective film of the digital video recorder and check if there is any visible damage Finally open the case check the front panel data cable power cord power supply fan and motherboard to see if they are connected firmly W Front Rare panels The key functions of the front panel and the interfaces of the rear panel are described in detail in the manual Please carefully check the plate or foil on the rear panel of the product to see if itis the model you ordered Information on the rear
12. void backlighting low light environment or adopts the better BLC low light cameras Cameras and digital video recorders should be common ground stably and reliably in order to ensure the normal operation of the cameras Make sure the transmission cables are stable and reliable Adopt high quality well shielded coaxial cables and choose the right model based on the transmission distance If the distance is too far use video compensation equipment to ensure signal quality based on the specific circumstances Video cable should avoid strong electromagnetic interference with other devices and circuits in particular should avoid the current of high voltage Cables and shielded cable should be well connected firmly to avoid false joint welding or oxidation Connections for video outputs The video outputs include PAL NTSC BNC 1 0VP P 750 VGA and HDMI interfaces VANCE RON ADVANCES IN SECURITY SOLUTIONS VDH CK800 Hardware Manual Pay attention to the following when you select a PC display instead of a monitor L Do not remain switched on for a long time to extend the life of the equipment 2 Regular degaussing will help to maintain the normal operation of the monitor 3 Keep away from equipment with strong electromagnetic interference Using TV as video output device is an unreliable alternative It is also required to minimize the time of use and strictly control the power the interference caused by neighboring device
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