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Coralview Designer user manual version 2.5.0

1. E a a Ringer Form 6 22 CVD User Manual CVD Forms Offset Filter The Offset Filter form is used to define offset filter ranges for the Coral system By default four offset filters can be defined each with up to 32 elements received number ranges You can add delete and modify elements in the Offset Filter form Additionally you can increase the number of offset filters defined for your system by changing the suitable parameter in Size Def To view elements defined for an offset filter select one of the available filters in the Select Offset Filter box The elements of this filter appear in the table below Offset Filter Offset Filter Form Filter Number 0 6 23 CVD Forms CVD User Manual To add an element 1 Click Add A new empty line is added after the last line in the table 2 Enter the range of the element in the From Received and To Received columns 3 Enter the new sequence number in the From Dial column 4 Click Apply to confirm To delete an element 1 Select the entire line of the element or place the cursor anywhere in the line you wish to delete 2 Click Remove To modify an element 1 Place the cursor the table cell you wish to change and type in a new number 2 Click Apply to confirm In case the value you entered is not valid an error message appears 6 24 CVD User Manual CVD Forms
2. User Profiles Definition Window Under the Security Record list all the forms wizards and reports are displayed 2 Click Add New The User Profile field is cleared CVD User Manual Getting Started 3 Inthe User Profile field type in the name of the new profile 4 To set the type of access you want to grant to this profile select a form or wizard and check the boxes in the Display or Modify columns as follows Q Check the boxes in both columns to allow modifying the form Q Check only the box in the Display column to allow viewing the form only a Uncheck the boxes in both columns to deny access to the form Alternatively click Select All to allow modifying all the forms and wizards 5 Click Apply The new profile is added to the database To delete a profile 1 In the User Profile field select the profile you want to delete 2 Click Delete and click OK in the warning message that appears You cannot delete the default Admin profile or any profile that is currently in use To modify a profile 1 In the User Profile field select the profile you want to edit 2 Check the Display Modify columns in the forms you want to edit 3 Click Apply to save the changes 3 11 Getting Started CVD User Manual Connecting to the Coral FlexiCom Before Connecting to the Coral Using a Terminal Emulation session check the following before initial connection to the Coral FlexiCom Q Ca
3. Type P Type Cancel Refresh Help olf Dp DLIS Form An I Type box and a P Type box represent each external device numbered 0 to 7 connected to the port 6 41 CVD Forms CVD User Manual Q P Type for display only identifies the external device type which is currently installed and located in the designated ID A figure of the presently installed device type appears in the P Type box Q IType identifies the external device type initialized the external device identified by the system but not necessarily installed in the designated ID To change the I Type of external devices Click the listbox under the picture of the external device and select a new device in the list that opens Select Remove in the list to remove the device DPEMs can be entered in logical locations 4 to 6 on the internal bus and only for specific keyset types The DPEMs must be entered sequentially 6 42 CVD User Manual CVD Forms Keyset Button Programming Use Keyset Button Programming to adapt the keyset to the user s personal and professional needs Features can then be activated or deactivated at the press of a programmed button Features requiring feature destinations such as Divert Call can also be programmed on a keyset button for immediate activation of the feature The number of programmable keys varies according to keyset type All keysets include four Fixed System keys numbered F1 to F4
4. Report Viewer Click Help to get assistance regarding this report or click Cancel to close the Report Definition dialog box without generating the report n Click to print the report or click E to export the report into other file formats available formats are text htm and html If the report spans over more than one page use the Left and Right arrows on the bottom of the window to browse through the report pages The following sections describe each report in detail 7 2 CVD User Manual Reports Stations The Stations report generates three types of station reports in the Coral system a General general information on the station Q Features general information followed by a list of the station s features a DLIS available only for keyset stations General information followed by DLIS information The default report type is General Except for the DLIS report which can be generated only for keyset stations the other two reports can be generated for either keyset or analog stations After selecting the Report Type select the Station Type and the Station Dial Number If you do not select a specific dial number the report is generated for all station numbers in the Coral system Trunks The Trunks report generates two types of reports a Details general information on the trunk Q Group Memberships general information followed by a detailed list of the trunk groups A
5. a Insert adds the selected station before the selected station under Hunt Group Members For more information about this step see Groups on page ose Secondery Extensions For Primary Extension 438 Please choose your secondery extensions p Possible NPL Entries 7 No Type _ Est Number Short Name Full Name 1 0 ewtw q 2 200 fg fdhdsh 3 201 22222 ewtwetewtr 4 5 PPPPPPPPPPPPPP hal Append i Replace Remove r Boss Group Members 255 Max Li Short Name Full Name App Ring Ctrl iE Immediate Ring El Immediate Ring Choose Secondary Stations 4 For each member in the group click the table cell under the App Ring Ctrl column and select a ring option in the list that opens 8 44 CVD User Manual CVD Wizards 5 In the Choose Line Keys step click a button to assign the Line Key Appearance feature The number of lines depends on the value entered in the Line Key Appearance parameter Line keys cannot be assigned to system keys Select Key Appear Choose Line Keys When a call arrives at the primary station the lamp on the line key flashes 6 Repeat this step for all the stations in the group excluding wireless and analog stations 8 45 CVD Wizards CVD User Manual Click Finish in the final step to create the Line Key Appearance group The wizard finds the first empty Boss group and performs the following
6. i adiran Telecom CoralVIEW Designer CVD User Manual Version 2 5 0 CoraliPx gt FlexiCom The flexible way to communicate The information contained in this document is proprietary and is subject to all relevant copyright patent and other laws protecting intellectual property as well as any specific agreement protecting TADIRAN TELECOM BUSINESS SYSTEMS LTD s herein referred to as the Manufacturer rights in the aforesaid information Neither this document nor the information contained herein may be published reproduced or disclosed to third parties in whole or in part without the express prior written permission of the Manufacturer In addition any use of this document or the information contained herein for any purposes other than those for which it was disclosed is strictly forbidden The Manufacturer reserves the right without prior notice or liability to make changes in equipment design or specifications Information supplied by the Manufacturer is believed to be accurate and reliable However no responsibility is assumed by the Manufacturer for the use thereof nor for the rights of third parties which may be effected in any way by the use thereof Any representation s in this document concerning performance of the Manufacturer s product s are for informational purposes only and are not warranties of future performance either express or implied The Manufacturer s standard li
7. 3 Click the name of the feature that appears A list of destination types appears 4 Select the required destination and then select the destination dial number in the Destination Numbers dialog box see Figure 9 5 Click OK to close the dialog box and apply the new destination 6 50 CVD User Manual CVD Forms Groups All the group forms follow the same conventions as described in the Hunt Group section Hunt Group By default the Hunt Group form opens in the Group Members tab in which you can define the hunt group members st CYD Hunt Group Oxi Group Index Number 2700 l Group Members General Timers Announcers Group Name BLANK BELL_SOUTH r Possible NPL Entries No Type Ext Number Short Name Full Name a 21 2255 APPLICATIONS_LUC 22 B mai ARRON Ej 23 Us 2745 AUDITORIUM_IST 24 IE BARBARA_MODEM 25 Vs 2584 BLAIR 26 E 2491 BOB_ACD_LAB hl Append Insert Replace Remove r Hunt Group Members 255 Max No Type Ext Number Short Name Full Name 1 44400 LUC_MODEML_II 2333 ROBIN_CROXAL 2264 LARRY_VELVIN Help Ok Apply Cancel Refresh Hunt Group Form Group Members CVD Forms CVD User Manual The Group Members tab is composed of two tables Q Possible NPL Entries this table lists all the NPL entries available to be members in the Hunt Group Right click anywhere
8. 1 Click in the relevant table cell under the Charge column 2 Click the down arrow that appears and select Reset in the list that opens 6 63 CVD Forms CVD User Manual Network Node NPL Node NPL is a numbering plan unique to the network nodes It operates similarly to the General Numbering Plan but deals with manipulating network nodes and NOT their dial numbers The dial numbers are manipulated as usual in the General Numbering Plan The Network node number is limited to eight digits and is not displayed on the keyset In the Node NPL form you can add delete and edit network nodes To add a network node 1 Click Add The Add Node dialog box appears From Node TC To Node a Index S Add Cancel Add Node Dialog Box 2 Enter information in the From Node To Node and Index fields Note that you must work your way from top to bottom in order to be able to enter information in lower fields 6 64 CVD User Manual CVD Forms 3 Click Add to add the new node to the Node NPL table To delete a network node 1 In the Node NPL table select a node The pertinent row in the table is highlighted 2 Click Remove The selected node is deleted from the Node NPL To edit a node s properties 1 Click inside the table cell of the node you want to edit 2 Delete the old value and type in a new one 3 Repeat steps 1 and 2 for other table cells of the n
9. To program external ring cadence 1 Select the External Ring Cadence tab 2 External ring cadence is composed of three ring cycles each can be programmed separately by entering values milliseconds in the Ext Ring On 1 2 3 lists and the Ext Ring Off 1 2 3 lists respectively Alternatively you can drag the corresponding Ring columns left or right to increase or decrease the duration of the ring cycles 3 Click gt to hear an example of the ring cycles cadence To program SLT database parameters 1 Select the Parameters tab The SLT Card database parameters define various timers and features for the different SLT Card Databases 2 Enter value into the parameter box or select a number in the list that opens 6 38 CVD User Manual CVD Forms Keyset Preference The Keyset Preference form is used to define preference destinations of each keyset in the system Enter the keyset dial number or select a number in the Keyset Dial Number listbox A list of preference destinations if already defined appears in the form ii Preference BEI KeVseTDL p O Index Dial Number Type ShortName _ longName Dgo 126 03 413 Boss Group Line 126 01 501 Boss Group Line 121 Features 533 Trunk Group 7029 Dial Service Remove u Help OK Apply Cancel Hettesh Preference Form 6 39 CVD Forms CVD User Manual To add a destination to the Preference list 1 Click
10. Tone Plan To view or change a Tone select a tone number in the Index list The name of the tone appears in the Name box This name cannot be changed ely Tone Plan Ox Index 22 zji Name Basic Tone 1 X Type v Number Of Segments 6 z Ms Time 1 100 bd Basic Tone 2 D z Ms Time 2 Basic Tone 3 M Ms Time 3 100 X Basic Tone 4 D gt Ms Time 4 Basic Tone 5 Basic Tone 6 0 gt 3000 MsTime6 3000 w z3 a S 4 i Help ji Epp Cancel Refresh Tone Plan Form Continue to define Type Number of Segments Basic Tone and MS Time i e Duration by clicking the down arrow and selecting values in the list that opens Alternatively you can drag the tone border left or right to increase or decrease the duration of the tone as shown in the following figure 6 25 CVD Forms CVD User Manual Changing Tone Duration To hear an example of the tone sound click S at the upper right hand corner of the form The tones are played using the PC speaker Multi Burst tones will be heard three times The differences in the basic tones frequencies is defined according to Coral defaults depending on country of installation 6 26 CVD User Manual CVD Forms Libraries The Libraries form has two tabs Public Libraries and Private Libraries To switch between the two librari
11. Trunk Group Long Name EF ROM_CTI_Il r Group Members Dial Numbe Short Name Long Name zi o Append to the list of all members Help lt Back Next gt Cancel Trunks Wizard Choose Trunk Group c Insert before selected member Q If the trunk is a member in one of the groups the wizard highlights this group and displays the group dial numbers under the Group Members list Click Next to continue to the next step in the wizard Q Ifthe trunk is not a member in any of the groups no dial numbers are displayed 8 20 CVD User Manual CVD Wizards Select a group and add the trunk to the Group Members list a Click the Append option on the bottom to add the trunk to the end of the list Q Click the Insert option to add the trunk before the selected dial number 8 21 CVD Wizards CVD User Manual Station Data Transfer Wizard The Station Data Transfer wizard allows you to transfer an entire station record to another extension without the need to move the keyset itself You can swap data between two stations or transfer information from one station to program or reprogram another The Station Data Transfer wizard comprises two steps These steps are described below Step 1 Choose Primary and Secondary Stations 1 Under the Primary and Secondary panes select two stations that will exchange data P Type pictures of the selected stations
12. lType 8DID v Card DB Num fo z Status Update For Cancel Card Edit Dialog Box The title of the dialog box displays the system type and the card slot number 2 Inthe Type list select the type of the new card 3 In the Card DB Num list select the new card database 4 Click Update Form to update the Card Graphic Map form and Cancel to close the Edit Card dialog box 5 In the Hardware Graphic Map form click Apply or OK to save the changes to the Coral database 6 13 CVD Forms CVD User Manual Port List Initially the Port List form opens with no table entries You can display ports by dial number or by physical location Alternatively if required all ports can be viewed To display the Port List 1 Under Select by select a filter to apply to the port list 2 Enter filter parameters a For Dial Number enter From Dial Number and To Dial Number range in the box to the left a For Physical Location enter From To Shelf range and From To Slot range in the box to the left Q For All no parameters are required 3 Click Retrieve The Port List appears with the following parameters regardless of which filter was used to display the port list Dial Port Type Port DB Short Name Long Name Shelf Slot Ckt and Note A status bar at the bottom of the form indicates currently applied filter and sort information amp Sort Port Ty
13. per site name Connecting in this way is much faster and we recommended it whenever you are certain that all changes were made via the CVD In the PORT list select the physical port that connects to the Coral Alternatively click the Connect by Modem checkbox if you use an internal or external modem to connect to the Coral The COM list changes to the Modem list and you can select a modem in the list of available Modems Click OK to start the connection The CVD changes the channel protocol to ODB and begins transferring system configuration information from the Coral FlexiCom to the PC At the end of this process the CVD main window appears Allow the CVD a few seconds to build its database The progress bar at the lower left hand corner of the main window indicates this process CVD User Manual Getting Started Changing the Communication Protocol The CVD connects to the Coral using a unique protocol called ODB Open DataBase Enabling this protocol disables the Coral standard ASCII protocol This means you cannot use terminal emulation concurrently with a CVD session once its started To disable the ODB protocol and revert to the standard ASCII protocol do one of the following Q Ih the Start menu choose Disconnect or close the CVD main window Or Q Perform RESTART by pressing lt CTRL gt Y in any other HI terminal All terminals are reverted to an ASCII protocol 3 17 Getting Started CVD User Man
14. procedures Q Swaps the primary station number with the Boss group dial number Q Sets default values to Boss group parameters not specified in the wizard O Renames the Boss group with the name of the primary station m Inserts the secondary stations and their ring options as members in the group Sets the line buttons for the stations Preference table of the primary station now it is the boss group number is updated with the line key appearance features according to the number of lines Q Generates the wizard report 11 gt NOTE The wizard report includes the empty Boss group number which was found by the wizard This number is the new dial number of the primary station Use this number should you need to modify settings in the primary station 8 46 Glossary This section provides explanations and definitions to common terms and abbreviations used in this manual Term Acronym API ARS ARU ASCII Baud BCCOS Channel CLA Description Application Programming Interface serves as an interface between an application program and the operating system on which it resides Similar to a driver Automatic Route Selection In this manual interchangeable with Least Cost Routing LCR Automatic Response Unit also known as IVR American Standard Code for Information Interchange A seven level code 128 possible characters used for data transfer Unit of signaling speed equivalent
15. required toolbar in the list that appears For more information on the CVD toolbars and toolbars customization see Customizing Toolbars on page Coral Explorer The Coral Explorer pane displays CVD features in a hierarchical tree and includes five main branches a see page a see Chapter 5 see page a see Chapter 6 a see Chapter 7 Click these branches to reveal the lists of sub branches Some of the branch folders are marked with a plus symbol to indicate that these folders have underlying subfolders Folders with all their branches displayed are marked with a minus symbol D To open a form in the Coral Explorer double click the form More than one form can be displayed simultaneously and located anywhere on the screen 3 19 Getting Started CVD User Manual Right clicking a form in the Coral Explorer opens a list of form display options Option Description Run Linked Form with Entry Value Displays the selected form with the specific entry selected in the Coral Explorer Run Linked Form Displays the selected form with no entry value Add to Shortcuts Adds the selected form to the Shortcut bar Refresh Explorer Reloads data from the database View Picture Available only for stations and cards Shortcuts Pane The shortcut bar provides quick access to frequently used items On initial connection to the CVD the shortcut bar is empty bu
16. you can scroll through long lines that do not fit into the Loggers window 4 21 5 Numbering Plan Overview The Numbering Plan NPL is used to determine the Coral system wide numbering scheme Dial numbers in the NPL are grouped into folders according to NPL Types This includes all the folders under the NPL branch in the Coral Explorer Trunks SLT Keyset etc In some of these NPL Types dial numbers are further grouped into subfolders according to System Type For example the Keyset NPL Type divides into five System Types EKT DKT DST GKT and WST This is shown in the following figure The NPL database resides on the CVD computer and is updated concurrently with the Coral database Coral Explorer id Coral Configuration Interfe 2 x Numbering Plan H O Trunks re NPL Type Folder C Unclassified H O Keyset Voice Page 9 Trunk Group rn fa ii me System Type Folder The Unclassified folder is a default System Type reserved for dial numbers that were not defined in other System Types To reveal dial numbers under an NPL Type folder click the required NPL Type If a plus sign appears next to the folder System Types or dial numbers exist 5 1 Numbering Plan CVD User Manual within this folder If no plus sign appears next to the folder no dial numbers are defined for this folder in the current system database Click a range of dial numbers to view th
17. 1 2 CVD User Manual Introduction Disclaimer The illustrations and other views telephone displays or screen captures appearing in this manual are examples used to explain more clearly how the features and controls are used Therefore what appears on the display or screen capture in the illustrations may differ from what appears on the actual equipment and some of the illustrations may represent something impossible in actual operation The function that can be used and the information that can be displayed will differ depending on the telephony state and external equipment being connected The names of companies products people characters and or data mentioned herein are fictitious and are in no way intended to represent any real individual company product or event unless otherwise noted Related Documentation Refer to the following documentation as required during the installation procedure Program Interface Reference Manual CN 7244 7180708 Ver 10 38 and later 1 3 Introduction CVD User Manual Minimum System Requirements Before proceeding with the CVD installation check the following lists to ensure that all the minimum prerequisites of a successful installation are present Software Q Coral FlexiCom version 1 xx Q Windows NT 4 0 with Service Pack 4 and higher or Windows 2000 If Custom installation is selected make sure to install the HyperTerminal option Q Internet Explorer 4 0 or hig
18. 2 Select a circuit Ckt number and click the box under the column of the required trunk type 6 34 CVD User Manual CVD Forms DTDB Synchronizing The DTDB Synchronization form defines the clock reference source with which the Coral switching is synchronized Only cards available for DTDB Synchronizing are displayed Under Primary select shelf and slot to define the primary synchronization digital trunk Under Secondary select shelf and slot to define the secondary synchronization digital trunk oa Inder Status the CVD displays synchronization parameters in read only fields as shown in the following figure 6 35 CVD Forms CVD User Manual Ya DTDB Synchronizing Oe x N E iF DTDB Synchronizing CVD User Manual CVD Forms Station SLT Database SLT Database is used to establish a database for SLT cards There are four SLT card databases numbered 0 to 3 In the Card DB list type in the station card database you want to program or select a number in the list that opens To program internal ring cadence 1 Select the Internal Ring Cadence tab 2 Enter values in milliseconds in the Int Ring On and Int Ring Off lists Alternatively you can drag the Ring column left or right to decrease or increase the duration of the ring SLT Database Internal Ring Cadence 6 37 CVD Forms CVD User Manual 3 Click the 9 icon to hear an example of the ring cadence
19. 5 9 RXD Transmit Data 3 TXD Receive Data 2 k ERE 1 RMI or 8DRCM Cards CVD COM Serial Port RS 232 Serial Data Ports 9 pin male connector Figure 5 FlexiCom to CVD PC RMI and 8DRCM Port b Run the cable from the Coral s MDF KB0 KB1 RS 232 serial data port to the COM socket located on the CVD computer c Place the DB 9 plug into the COM socket located on the CVD computer 2 Connect the other end of the cable to the Coral Serial Port Interface located on the KB0 KB1 socket or RMI 8DRCM Coral Peripheral card through the MDF 3 Insert the CVD Lock Device HASP into the parallel port of the CVD computer Q CAUTION The earth ground connection to the CVD computer should be the same earth ground connection supplied to the Coral system whenever possible 4 Write down the serial port number and its physical location for future administration needs and database programming RMI 8DRCM Location Shelf Slot Port System Setup CVD User Manual PI Terminal 0 3 5 7 o Refer to Chapter 17 in the Program Interface Reference Manual for PI Interface Terminal number For more information about RMI or 8DRCM RS 232 Interface pin number and function assignments see Chapter 5 External Connections Peripheral Cards Connections of the relevant Coral Installation Procedure and Hardware Manual For more information about FlexiCom 200 and Coral SL KB1 RS 232E Interface pin number and function assignments see Se
20. Add The Add Preference dialog box appears ti Add Preference OE X Loop Loop Originating Only Select Line M Add Preference Dialog Box This dialog box presents a list of Preference programming options any system trunk number trunk group number routing access number dial service number phone loop feature loop originating only feature or boss group number only numbers in which the station is a member 2 Select an item If you selected a boss group number then you are required to select a line number The range of this parameter is pertinent to the selected boss group 3 Click Add to close the dialog box and add the item to the Preference list To remove a destination select the destination line you want to remove and then click the Remove button 6 40 CVD User Manual CVD Forms DLIS The Digital Port List parameters identify individual digital ports on a Digital Terminal or Telephone Peripheral card 8SKD 8SVD 8SDT 8 SFT 8SDTsl 8D8Ssl 16SDT 16SFT 16SDTsl 16SKD 24 SDT or 24SFT The DLIS parameters can be accessed by either Q selecting the Shelf Slot and Port Or Q by entering a Dial Number Only valid Shelf Slot Port and Dial numbers are available in the listbox The following figure is an example of a DLIS form 28 DLIS rer Shelf Dial Number Oooo ERD O Z Short Name TOMMY Port 18 Si Long Name Tommy_Goldstein 0 1 2 3 4 5 6 7
21. Cancel Refresh Features Control Form 2 In the Port Dial Numbers list select the required dial number Currently programmed features appear on the right under the Features List 6 47 CVD Forms CVD User Manual The Features List divides into two columns Source displays the name of the feature Target displays the destination dial number for features with destination Place the mouse pointer over this target to view the destination name 3 Click Features Edit to add remove or update features as follows To add features 1 Click Features Edit and select Add Feature A list of features appears The list is pertinent to the type of dial number selected in the Port Numbers list 2 Click the required feature The feature is added to the Features List If the feature you selected requires a destination a list of destination types appears This is illustrated in the following figure Click to select Click to select a feature destination type ATTEND_MSG CF_BUSY Boss Hunt Group Click to add feature DONT_DIST Private Public Libraries HOT_STIMM gt BelVUNA DIAL_LOCK DVMS MSG PORT eee HOT_ST_DELAY gt Group Call Perea kome TERMIN_ONLY Wait Que Upda Faama ef a Nett T_BLOCKING 0 G_TK_RESTR CFNOANS gt EXC_HOLD CHECK_OUT TIMED_FWD gt CLR_ID_RESTA Add Feature Options 3 Inthe destination type list that opens select a destination ty
22. Continue defining the holiday by choosing the Holiday Type Mode and the start and end dates for the holiday on the same line The maximum number of holidays that can be entered is 15 To remove holidays 1 Highlight the Holiday line that you wish to remove 2 Click the Remove button 6 31 CVD Forms CVD User Manual Coral Time Coral Time form is used to set the system time date and offset Use the Time tab to set the system time and date and the Time Adjust tab to set the system offset To set the system time and date 1 In the Coral Time box type in the required hour or use the arrows to change hours and minutes 2 In the Date box click the down arrow The Date Navigator appears a December 2000 j 26 27 28 29 30 1 2 3 4 DE 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 3 1 2 3 4 5 6 Today 1275700 3 Click the month name and then select a month in the list that opens to quickly go to another month Alternatively use the Left and Right arrows to move between months 4 Click a date to set the system s date A red circle marks today s date 5 Click the year and then scroll up or down to go to another year 6 32 CVD User Manual CVD Forms Trunk Default Configuration Click to select a port The default configuration form is used to display or modify the default configuration of digital cards This default will be applied to digital trunk car
23. appear below the lists To view an I Type picture of a station right click it and select Type from the menu that opens 8 22 CVD User Manual CVD Wizards Station Data Transfer Wizard ees HEME S onomc A00 Station Data Transfer Wizard Step 1 2 Click Next to continue to Step 2 Step 2 Choose Data to Transfer 1 Under the Primary and Secondary panes click the required boxes to select the data you want to transfer 8 23 CVD Wizards CVD User Manual Station data transfer wizard M Key Definition C Short amp Long name H Buttons Programming M Features O Preference C Groups O Swap NPL O Key Definition Short amp Long name C Buttons Programming Features OPreterence Station Data Transfer Wizard Step 2 Data can be transferred between the stations in two ways a Copy copies selected data from the primary station to the secondary and vice versa Select data in either the primary station or the secondary station Q Replace selected data from the primary station replaces data in the secondary station and vice versa Select data in both stations To select all the data types click Transfer All the top most box in the required pane Rules for each data type define how exactly data is transferred between the stations These rules are described in the following table 8 24 CVD User Manual CVD Wizards Data Type R
24. as well as for experienced technicians by streamlining complex processes and ensuring that all the necessary information is entered Various reports covering all aspects of the CVD operation can be generated to improve productivity About this Manual The CVD User Manual is targeted towards the distributor s service engineers and describes how to install initiate and operate the CVD management system This manual covers the operation of the CVD application in terms of user interface and general procedures The complete Program Interface PI of the Coral FlexiCom is outside the scope of this manual This manual complies with CVD version 2 5 Introduction CVD User Manual Conventions Used in this Manual Before you start the installation it is important to understand the symbols and typographical conventions used in this manual These conventions and symbols indicate information that requires special attention Oo CAUTION Be aware of risk of damage to the CVD system or its database 11 gt NOTE Indicates important information Typographical Conventions The following typographical conventions have been used throughout this manual Menu Options Menu options are displayed in capitalized letters The gt sign denotes a new menu option For example Station gt Station Definition gt DKT Fields Fields are displayed in Bold Arial typeface Buttons Command buttons are displayed in Bold Arial typeface
25. button to open the Add Button Number dialog box or click a pre programmed button to open the Edit Button Number dialog box Icons of DPEMs connected to this keyset appear above the keyset picture click the required DPEM icon to display a picture of DPEM button programming 6 44 CVD User Manual CVD Forms Add Button Number Button Index E Type Stations Numbers v Function 5 Dial Number E Label Pini Update Form Cancel Add Button Dialog Box 2 In the Type listbox select an NPL type If the selected type is Network Numbers a Range listbox appears to let you select a range within the network numbers 3 In the Function Dial Number listbox type in the dial number of a feature or a station or select a number in the list that opens The label of this function dial number automatically appears in the Label box 4 Click Update Form to update the Keyset Button Programming form 5 To change stations within the Keyset Button Programming form select a new station number in the Station listbox 6 To print button labels click the a icon at the top right hand corner of the form Special paper with perforated button labels CN 7244 7400406 DKT Blank Labels can be acquired from the manufacturer 6 45 CVD Forms CVD User Manual Timers The Timers form is used to define Coral timers Timers are distributed over four tabs as follows Q Station Timers defines t
26. by using the Card Gains Compensation Port Gains and Feature Control Tab Description Card Gains Defines gain values for the different system paths all types of ports Port Gains Enables fine tuning the gain control for each individual port using the Port Gains Compensation elements Port Gains Compensation Defines a set of 32 compensation elements These elements apply to all system ports When adjusted by the proper values these compensating elements can either increase or decrease the port s gain as required Feature Control Allows defining transmission values for port types cards not engaged in conversation for example dial tones system tones music etc To filter the Card Gains table 1 Inthe Card Gains tab check the Filter box If the Filter box is not checked the form may take several minutes to load 2 Select the Source card type and the Destination card type The Card Gains table is updated accordingly If you do not select a filter the Card Gains table displays the gain between all card types 6 19 CVD Forms CVD User Manual To change RCV Rx and TRX Tx values in Card Gains 1 Inthe Card Gains table select source and destination combination 2 Click the Rx or Tx table cells of this port A Lx appears at the right hand side of the selected cell 3 Click the down arrow and select a value in the list that opens To change the Compensation Element f
27. color is used for each time block The window shows 4 blocks although only three time blocks actually exist only three colors are used When the 3 Service Time begins before 23 59 and ends after 00 00 it connects with the 1 Service Time to form a ring To change the Service Times In the 18 2 9 3 4 Serv Time list select the hour to start the service Or Drag the borders between the time blocks to change time settings The setting in the 1 2 9 3 Serv Time list is automatically updated Definition The Definition tab displays a graph defining the three time blocks In the From box enter the type of Service Mode 0 Day 1 Night1 2 Night2 to update and the Night Service Definition parameters for this Service Mode Alternatively you can click the corresponding color block to select the required service mode 6 29 CVD Forms CVD User Manual Weekend Enter the time periods at the bottom of the window The window automatically updates and displays a graphic representation of the weekend times ag Night Service Of x Timers Definition Weekend Holiday D FROM TO Day Fiw ba Monday TIME 17 00 v TIME 09 00 v Help l Apply Cancel Refresh Night Service Form Weekend 6 30 CVD User Manual CVD Forms Holiday To add holidays Click the Add button to define the time span of the holiday by defining the holiday begin and end time
28. default is the entire range of trunks dial numbers Click Calculate Fragments Allow the wizard a few seconds to calculate free dial numbers within the specified range A progress bar at the bottom of the window indicates this Free dial numbers appear in the list at the bottom Select one of the free dial numbers and click Next to update the Coral system The Coral NPL is updated to reflect the new dial number and a pertinent message appears IIIB NOTE After this step the new dial number remains in the Coral database even if you do not complete the wizard CVD User Manual CVD Wizards Class of Service In this step assign a COS number by clicking the required box The parameter values change accordingly Click More COS to display a read only window with all COS parameters associated with the selected COS number Trunks Wizard Class of Service 8 17 CVD Wizards CVD User Manual Choose LS GS Circuit Type This step allows defining trunks as LS or GS and is available only for trunks that originate from LS GS ports of the relevant cards By default each trunk is already defined according to the Card DB and changes according to the selected Card DB number The trunk s current type is stated in bold typeface in the figure below it is GS Type LS GS To Trunk 44087 Define designated circuits as LS or GS Card strapping should match circuit types Trunk 44087 circuit type is GS Sel
29. helf Info Coral Type z T O DEX Ringer MSX or MEX MEX Hardware Data Form Coral FlexiCom 400 1 To change the type select the required type in the Coral Type box The form changes accordingly and the title of the form indicates the selected type 6 6 CVD User Manual CVD Forms 0 IMPORTANT Before changing Coral system type make sure to close all other hardware configuration forms Card List and Hardware Graphic 2 After selecting the required Coral type select the number of DBXs and other data in the General tab 3 For Coral III SVC you can also define PPS and RPS in the Shelf Info tab Coral FlexiCom 5000 Coral Ill 4GC The Hardware Data form of Coral FlexiCom 5000 contains a general tab and up to five additional tabs corresponding to the five cabinets available on the Coral FlexiCom 5000 You can select the number of cabinets and the Control Unit cabinet according to the hardware layout of the system 6 7 CVD Forms CVD User Manual Sfi Coral3 4GC Data Map ME E3 i Cabinet 1 Not Available Not Available Not Available Not Available CLA No Duplication MSX MEX DX MEX Number Of Cabinets 1 v Contol Unit Cabinet M e mp Apply Cancel Refresh Figure 7 Hardware Data Form Coral FlexiCom 5000 To specify the number of cabinets 1 In the General
30. in the Possible NPL Entries table to search the entire table Click F3 to find the next item Select a column and then right click to access the following options Q Sort Ascending sorts the table in ascending order according to the selected column Q Sort Descending sorts the table in descending order according to the selected column Q Hunt Group Members this table lists all the members in the hunt group To add members to the Hunt Group 1 Select an NPL entry in the Possible NPL Entries table 2 Select a group member in the Hunt Group Members table 3 Do one of the following Q Drag the NPL entry over to the Hunt Group Members tables and drop it in the required location Or Q Click either Append or Insert Append adds the selected NPL entry as the last member of the list Insert adds the selected NPL entry before the selected group member To remove members from the Hunt Group Select a group member in the bottom list and click Remove or click the Delete keyboard key 6 52 CVD User Manual CVD Forms To replace members in the group 1 Select an NPL entry in the Possible NPL Entries table 2 Select a group member in the Hunt Group Members table 3 Click Replace The NPL entry replaces the selected group member In the Announcers tab the announcers range includes only SLTs in which the announcer parameter is set to Yes 6 53 CVD Forms CVD User Manual Alternate Route The Alter
31. number of cards location of the m Q m Q MCP unit etc Coral FlexiCom 200 Coral SL Data Map Coral FlexiCom 300 Coral I Data Map Coral FlexiCom 400 Coral II Data Map Coral III SVC Data Map Coral FlexiCom 5000 Coral II 4GC Data Map Coral FlexiCom 6000 Data Map TBD Each of these forms allows modifying hardware layout parameters to provide an accurate representation of the Coral FlexiCom system 6 4 CVD User Manual CVD Forms Coral FlexiCom 200 Coral SL The Coral FlexiCom 200 Data Map form contains four tabs to define the hardware layout of a Coral FlexiCom 200 unit S Coral SL Data Map e GK Apple Cancel Refresh Data Map Form Coral FlexiCom 200 1 In the General tab select the number of DBXs and the number of expansion units according to the system hardware layout The Coral FlexiCom 200 Exp 1 and 2 tabs become available accordingly 2 Configure the Base unit parameters in the Coral FlexiCom 200 SL Base tab 6 5 CVD Forms CVD User Manual 3 Inthe Coral FlexiCom 200 SL Exp 1 and 2 tabs define CSLX expansion unit parameters These tabs are not available if you do not select expansion units in the General tab Coral FlexiCom 300 and 400 Coral I Il III SVC By default the Hardware Data form of FlexiCom 300 and 400 is initially configured to FlexiCom 400 as shown in the figure below Coral 2 Data Map Of x J
32. of features changes according to the COS number selected Click View COS to display the parameters of the selected COS in a read only window I Class Of Service Selected Station Number DKT 444407 Station Wizard Class of Service 8 7 CVD Wizards CVD User Manual Add Remove Features This step allows adding updating and removing station features For more information on this step see features Control on page Add and Remove Features Source Target PRIVACY DIAL_LOCK DONT_DIST ST_BLOCKING EXC_HOLD Station Wizard Add and Remove Features 8 8 CVD User Manual CVD Wizards To add features 1 Click Features Edit and select Add Feature 2 Select the required feature from the list that appears A small black triangle next to the feature s name indicates that this feature requires a destination 3 Click the feature and select the required destination from the list that appears The selected feature is added to the list of features To update features 1 Select a feature with a destination Features with destination have the destination number showing under the Target column in the features list 2 Click Features Edit and select Update Feature from the list that appears A list of possible destinations appears 3 Select the required destination and click OK The feature is updated to reflect the new destination To remove features 1 Click Features Edit a
33. of forms related to the currently open NPL branch appears You can use this list to open the forms To open a form select it from the list If you selected a form that opens with an entry the forms displays the selected dial number as the form s entry 6 CVD Forms Overview The following sections describe forms with special user interface elements The forms are divided into eight Coral issues according to the entries in the menu bar from left to right a stem page page tation page roups page Alternate Route page SDN page page etwork page run a oO iA 6 1 CVD Forms CVD User Manual System Forms Card List The Card List form CLIS provides a list of cards installed in the Coral system By default the CLIS form opens with the Filter tab to allow filtering the card list BE Ei Ee a E EA S 8DTR 5 NO_CARD NO_CARD NO_CARD 8DID RMI 8T ACTIVE 85 ACTIVE NO_CARD 85K ACTIVE NO_CARD NO_RESOURCE NO_CARD NO_RESOURCE 14 62 NO_CARD NO_RESOURCE 1 30 NO_CARD NO_RESOURCE 3 6 L NO_CARD o 15 NO_CARD NO_CARD o 16 NO_CARD NO_CARD o i7 NO_CARD NO_CARD o 18 NO_CARD NO_CARD 1 1 NO CARD NO_CARD Help GK Apply Cancel Refresh Card List CLIS Form 6 2 CVD User Manual CVD Forms The form contains two tabs Q CLIS for viewing the card list and updating two parameters I
34. tab select the required number in the Number of Cabinets box The selected number determines how many Cabinet tabs become available In the example in Figure 7 the number of cabinets is 1 Therefore only the Cabinet 1 tab is available 2 Inthe Control Unit Cabinet box select the cabinet that hosts the Control unit The control unit always resides on the lowest shelf of the cabinet and cannot be more than two cabinets away from any cabinet For example 6 8 CVD User Manual CVD Forms If the number of cabinets is five the control shelf must reside on cabinet 3 If the number of cabinets is four the control shelf can reside on cabinet 2 or 3 If the number of cabinets is three the control shelf can reside on any of the shelves Each cabinet tab that becomes available hosts a subsequent General tab and up to four Shelf Info tabs In the general tab of each cabinet select the number of shelves in this cabinet According to the selected number Shelf Info tabs become available In the following figure the number of shelves is 3 Therefore three Shelf Info tabs are available S Coral3 4GC Data Map x General Cabinet 1 Cabinet 2 Not Available Not Available Not Available Number of Shelvs v i if Ea Cancel Refresh Hardware Data Form Coral Flexicom 5000 Cabinet 1 General Tab 6 9 CVD Forms CVD User Manual Use the Shelf Info tabs to define the required hardware l
35. to a range of dial numbers using the standard multiple selection techniques of Windows For more information on NPL see Chapter 5 Numbering Plan 4 17 Basic Operations CVD User Manual Envelope Branch The Envelope branch is used for system administration This includes Site Definition and Profiles Definition For more information refer to Bystem Administration on page Reports This branch opens the various reports the CVD can generate The reports are read only and you can print them or export them to other file formats For more information about the reports see Chapter 8 Reports Wizards The Wizards branch offers access to the five wizards in the CVD Wizard Description Add Modify Trunks Wizard Adding trunks to the Coral station or modifying existing trunks Add Modify Station Wizard Adding stations to the Coral system or modifying existing stations Station Data Transfer Wizard Transferring data between two stations Add Modify LCR ARS Wizard Adding LCR ARS to the Coral system or modifying existing LCR ARS Add Modify Call Coverage Groups Wizard Adding or modifying Call Coverage groups For more information about working with wizards see Chapter 7 ee Wizards CVD User Manual Basic Operations Creating Shortcuts Every item with an icon excluding folders in the Coral Explorer can be dragged and dropped onto the shortcut bar This creates a shor
36. 15 50 55 Get SLT DEFINITION announcer Value False For DialNumber 207 OK at 15 50 56 Get SLT DEFINITION announcer Value False For DialNumber 209 OK at 15 50 56 Get SLT DEFINITION announcer Value False For DialNumber 210 OK at 15 50 56 x Put EKT acd_pe Value No For DialNumber 416 OK at 15 47 50 Loggers Window The loggers are described in the following table Logger Description Connection List of users who have logged into the system with their login and logout times Error List of errors that occurred during the current session The information is deleted when you logout Database List of operations that were executed during the operation of the CVD By default the Database logger logs only Put operations 4 20 CVD User Manual Basic Operations To open the Loggers window select Start gt Show Loggers in the main menu or click the F2 function key Right click in any logger to access the following options Option Description Save As Saves the database file in common file formats Print Prints the document to the PC default printer Logger Options Lets you select between two logging options only relevant for e Update amp Fetch all Put and Get operations Database logger e Update only Put operations default Clear Database Deletes all records in the current logger Available only to Admin users In the bottom panel
37. 6 45 DTDB ISDN Signal Channel 46 j46 BCCOS amp NSF 37 44 47 Extended DID Fitters 1 37 48 49 34 A 2 CVD User Manual Appendix No Source Form Linked Forms 48 Node Content h 37 49 Node NPL 1 37 50 ALS Card DB h 51 52 54 ALS Card Configuration h 50 52 52 ALS Port DB l1 50 54 53 30TE Card Database 44 38 37 34 42 54 30T T1 Card Database 44 38 37 34 42 55 30TM Card Database 44 54 38 37 34 42 56 Digital Trunk Configuration 42 53 54 55 44 A 3 Index about this manual 1 1 adding dial numbers administrating the CVD ccceeeseeceeseeeeeee 3 3 B basic operations browsing formis nisnin 4 11 creating shortcuts eseeseeesseeseeeseeseseese 4 19 multiple values NAVIGATING sesio E a USING fOrs aeriene orteses viewing loggers je before connecting to Coral Flexicom 3 12 boss groups report eee eeeeeeteeeeeteeteteeeeeeee 7 4 browsing fOrmMs ceeeeceeseceeeseeeseeneeeeeeaes 4 11 C connecting the CVD to Coral ISBX ou 2 9 connecting to Coral s es 3 15 connecting to Coral Flexicom before CONNECTING eee eeeeteeeteeteeeeeeee 3 12 CONMECHING aera a oie E N 3 15 conventions used in this manual 1 2 Coral Configuration Interface See CCI Coral exploters sscnccciiu pasion 3 19 CCl iss 4 15 envelope 4 18 navigating w 4 13 NPL sonc
38. 80 Parameter with Multiple Values To enter multiple values 1 Click the down arrow next to the parameter The dialog box that appears features two lists as shown in the figure below TRUNK priv CIRIA A Multiple Values Dialog Box The Selected Numbers list on the left includes values that are part of the parameter definition The right hand list includes all available values for this parameter CVD User Manual Basic Operations 2 To add more values select a value in the right hand list and click the E icon To remove values reverse the process by selecting the unwanted value and clicking the Jicon 3 Click the parameter down arrow to close the Multiple Values dialog box and return to the form Browsing Forms Using Links Adjusting system settings often requires resetting parameters for a number of different forms Therefore each form in the CVD features the Links E icon at the bottom left corner of the form Click this button to open a context sensitive list of forms related to the currently open form Since all other forms also feature this button this is an excellent method to quickly browse between related forms If the source form and the related form require the same entry the related form will open with the entry currently opened in the source form If the source and related form do not require the same entry the related form will open with no entry See the Appendix for a list of sour
39. Com 400 system i Coral 2 Graphic Map Hardware Graphic Map Coral FlexiCom 400 The LEDs on the card denotes the status of the card Q Green active a Red not active any other status The hardware graphic map provides the following 6 11 CVD Forms CVD User Manual IIIB Viewing cards information Right click a peripheral card and select Card Information in the shortcut menu that appears Information relating to the card appears in a yellow box to the left of the card j j ype 9 Card DB 0 Shelf 0 NOTE Double click a peripheral card to open its Port List form You_can then proceed to editing ports for this card See Port List bn pagd 6 14 for more information on this form Viewing Present Type P Type vs Initialized Type I Type The P Type and the I Type options are located at the bottom left corner of the Hardware Graphic Map form Q Click P Type to view present types of the Coral peripheral cards Q Click I Type to view initialized types of the Coral peripheral cards 6 12 CVD User Manual CVD Forms Editing Cards Information Only in Type While you are in I Type display mode you can edit card information to reflect recent changes in the Coral system 1 Right click a peripheral card and select Card Edit in the shortcut menu that appears The following dialog box appears S Coral2 7 Card 4 Eg General Address Version Fie m
40. Definition ECI Site Definition Information vv Data Bits HI Password fz Stop Bits Dial Number Baud Rate 19200 Country Code PO farea Code Poo Add New Delete Apply Clear All Cancel Site Definition Form Communications Tab Parity None v The Site Definition form includes two tabs configured separately the Coral FlexiCom a Communications tab used to enter essential information required by Q Information tab used to enter other information regarding the site 3 4 CVD User Manual Getting Started 2 Enter the necessary information as detailed in the following sections 3 Click Add New The fields are cleared and you can enter the necessary information for the new Site 4 In the Name box type in the name of the site 5 Enter the Coral password in the HI Password box You can enter any of the four Coral password levels 6 Enter values for the other parameters according to the following table Field Name Description Default Range Dial Number Dial number for the site Used Not Available in modem communication Country Code The country code Used in Not Available modem communication Area Code The area code Used in Not Available modem communication Data Bits Default 8 Range 7 8 Stop Bits Default 1 Range 1 2 Baud Rate Default 9600 Range 1200 115200 bps Parity Default None
41. EKT d Drag the borderline left or right as required You can also sort the list view in ascending or descending order To sort columns 1 Click any column heading once to sort the list view in ascending order 2 Click the column heading again to sort the list view in descending order 5 5 Numbering Plan CVD User Manual Operating Dial Numbers in the List View Right click in the list view to open a menu with the following options iewing Dial Number Properties page page 5 8 page page page 5 10 page 5 6 CVD User Manual Numbering Plan Viewing Dial Number Properties When the list view displays a long list of dial numbers it is easier to view the properties of one dial number in a single dialog box To do this right click a dial number in the list view and select Properties in the shortcut menu that appears The Properties sheet displays the selected dial number information in a dialog box as shown in the figure below 12 Properties 5 7 Numbering Plan CVD User Manual Adding Dial Numbers You can add dial numbers in the list view to any NPL Type 1 Right click anywhere in the list view and select Add Item in the shortcut menu that appears The Add New Number dialog box appears Add New Number r From OldNumber E NPL Type TRUNK_GROUP_NUMBER Fal P ami 2 Inthe NPL Type list select the type of dial number you wish to add The address ShelfSlotCkt Index Node of t
42. Help E Loggers Connection User admin logged in at 2 44 07 PM 11 7 00 User admin connect in at 2 44 15 PM 11 7 00 with site name User admin connect in at 2 51 26 PM 11 7 00 with site name Clear Logger ET admin ET No Mode BH No Site 4 CVD Start Window By default the Start window displays the CVD Loggers window that logs system information in three tabs Q Connection tab keeps a record of logged in users and time and date Q Errors tab keeps errors that have occurred in the system Q Database tab keeps a record of get update database operations For more information on the Loggers window see Viewing CVD Loggers on page 4 20 3 2 CVD User Manual Getting Started System Administration CVD administration includes the following Q Site Definition defining sites and their connection settings Q User Definition defining the users of the system Q User Profiles Definition defining access profiles to users in the system 3 3 Getting Started CVD User Manual Site Definition The Site Definition form allows defining sites with different connection settings This saves the need to change the connection setting every time you want to connect to a different site Sites that are no longer used can be deleted or modified to suit changing needs To define sites 1 Inthe Start window select Start gt Sites Definition The Site Definition form appears fa HOP Site
43. I Activex Control Setup program This program will install Coral ODB API Activex Control on your computer It is strongly recommended that you exit all Windows programs before running this Setup program Click Cancel to quit Setup and then close any programs you have running Click Next to continue with the Setup program WARNING This program is protected by copyright law and international treaties Unauthorized reproduction or distribution of this program or any portion of it may result in severe civil and criminal penalties and will be prosecuted to the maximum extent possible under law Cancel Figure 2 ODB API Setup Welcome Window 3 Read the information presented in this window and click Next to proceed or Cancel to exit System Setup CVD User Manual 2 4 Choose Destination Location Ea Setup will install Coral ODB API Activex Control in the following folder To install to this folder click Next To install to a different folder click Browse and select another folder You can choose not to install Coral ODB API Activex Control by clicking Cancel to exit Setup Destination Folder D Coral ODB API ActiveX Control Browse ODB API Setup Destination Window In the Destination Location window click Next to proceed with the installation or click the Browse button to select a different folder for the installation The Setup wizard starts copying files in
44. PRIV_LIB 3 gt AUTO_UNATT_TRANS gt suTO_ANS_v_P Yes M TERMIN No z Passcooe ELAN SE_TIME No x ORIGIN No gt checkout gt AUTO_HOLD AUTO TRANuto Transfer F BLOCK No gt MULTI_APPEARANCE gt SPKR_ON OFF No M D G_TK_REST No gt Ma muteD Rina Yes gt BLIND_ATT No M PRIVACY Yes OPTION Pec No T EXCL_HOLD No gt AUTO_ANS gt Pc_acp No M HARD_HOLD No gt IDLE_DisPLAY gt aKT No x LAST_NUM Yes gt KevCLIcK gt SEND_BUSY_IDLE No M SECURITY No gt Music gt Mic Yes x Help GK Apply Cancel Bettesh_ Station Definition Form Six buttons appear at the bottom of every form These buttons are used to perform general operations with the form Button Description OK Sends the changes to the Coral database and closes the form Apply Sends the changes to the Coral database without closing the form Cancel Closes the form without sending changes Refresh Recollects data from the Coral database Help Opens online help regarding the current form eo Opens a list of related forms see Browsing Forms Using Links on page 4 8 CVD User Manual Basic Operations Entering Information in Forms CVD forms may contain several elements that differ in the manner in which you enter information The following table summarizes the most typical ways of entering information in the CVD forms Element To enter informa
45. Range Even Odd None Mark Space Mandatory field 3 5 Getting Started CVD User Manual 7 Click Apply to save the changes The system checks the validity of the new site In case one of the values is not valid an error message appears and the action is not confirmed 11 gt NOTE The Apply button is not available until you enter values in the mandatory fields Name HI Password Baud Rate 8 Select the Information sheet and type in values for the field s 9 Click Apply to save the changes To delete an existing site 1 Select the site in the Name box 2 Click Delete A warning message appears and the site is erased after the deletion has been confirmed The Properties sheet displays details of the next site in the database To modify an existing site 1 Type the new value in one of the fields or more Click Clear All to clear information from all the fields Click Cancel to close the Properties sheet without applying changes 2 Click Apply to confirm the changes and save the new configuration in the system If one of the mandatory fields is still blank the Apply button appears grayed out disabled and changes cannot be confirmed 3 6 CVD User Manual Getting Started User Definition The User Definition form allows for management of users in the CVD system This includes adding new users deleting users and modifying existing users Only users with Admin permission can manage
46. Secondery Extensions For Primary Extension 5718 Please choose your secondery extensions in the required order it r Possible NPL Entries A No T Ext Number Short Name Full Name 0 ewtw q khikl wetr strsegftewagtew fitt eeeeeeeeetee fal Append H Replace Remove r Hunt Group Members 255 Max tEEEtEEtEEEEEE Choose Secondary Stations 8 40 CVD User Manual CVD Wizards Click Finish in the final step to create the Sequential Call Hunting group The wizard finds the first empty i e with no members Hunt group and performs the following procedures n Q Swaps the primary station number with the Hunt group dial number Sets default values to Hunt group parameters not specified in the wizard Renames the Hunt group with the name of the primary station Inserts the primary and secondary stations as members in the group Generates the wizard report 11 gt NOTE The wizard report includes the empty Hunt group number which was found by the wizard This number is the new dial number of the primary station Use this number should you need to modify settings in the primary station 8 41 CVD Wizards CVD User Manual Line Key Appearance Line Key Appearance creates a group of stations in which a call arriving at the primary station also appears at other stations in the group You can also define dialing options for the st
47. T_GROUP_NU HUNT_GROUP_NU HUNT_GROUP_NU HUNT_GROUP_NU HUNT_GROUP_NU HUNT_GROUP_NU HUNT_GROUP_NU Eece ec ec ec Eee oon none on E Features i fm echo gt EN admin ET On Line E3 ECI 11722700 1 04 PM 7 Figure 6 Example NPL List You can sort columns in the list view in ascending or descending order by clicking the column header Right click a dial number to display a menu with the following options CVD User Manual Basic Operations Option Description View Determines display options for the dial numbers The options are Large Icons Small Icons List and Details Arrange Icons Determines the order of the icons Left left to right or Top top to bottom Available only if View set to Large Icons or Small Icons Refresh View Rebuilds the Coral Explorer tree according to information in the CVD database Add Item Allows adding another item to the NPL Update Item Allows editing dial number names and number Delete Item Deletes the selected dial number Erase NPL Deletes the entire NPL 8 Important The NPL cannot be recovered Properties Displays the Properties sheet of the selected dial number List of related forms Select one of the forms in the list Displays the form without an entry Additionally the Add Update and Delete Item options described in the above table can be applied to more than one dial number or
48. The destination window appears 2 6 CVD User Manual System Setup 2 Coral View Designer Setup CVD Setup Destination Window 3 Click the Alternatively click Change Directory to select a different directory The Program Group window appears button to install the software into the default directory 2 7 System Setup CVD User Manual J Coral View Designer Choose Program Group x Setup will add items to the group shown in the Program Group box You can enter a new group name or select one from the Existing Groups list Program Group Coral view Desi Existing Groups Accessories Coral View Designer Internet Explorer Startup ces CVD Setup Program Group Window 4 Click Continue to install the application under the default Coral View Designer Group Alternatively you can select a different group under Existing Groups During the installation process a bar indicates the progress of the installation Click Cancel to stop the installation at any point during this process When the installation completes a Successful Installation message box appears You should now reset the computer 11 gt NOTE Ifthe Setup wizard finds DLL files with newer version than the version to be installed click Keep in the message box that appears CVD User Manual System Setup Connecting the CVD PC to Coral FlexiCom The connection between the CVD computer and the Coral serial
49. Type type of card initialized first time card identified by the system in the designated slot Card DB Identifies the card database number assigned to the card type in the designated slot Q Filter to filter the card list so as to view only those cards required 1 Click the Filter tab and check Use Filter 2 Under Filter Parameters click Add and select the From To Shelf range and the From To Slot range as shown in the figure below You can add as many filters as you like Filter Parameters 5 fis ka Add Remove CLIS Filter Tab Filter Parameters 3 Click CLIS Refresh The Filter sheet closes and the Card List is refreshed according to the chosen filter parameters IIIB NOTE You can double click a card in the CLIS tab to open the Port List form of the card filtered by the card location 6 3 CVD Forms CVD User Manual Hardware Data The Hardware Data form provides hardware information pertinent to the Coral FlexiCom connected to the CVD The CVD downloads this data from the Coral and allows configuring physical data in order to build an accurate representation of the Coral Configuration of physical layout data is done when setting up the system and is saved into the Coral database You can reconfigure this data when the Coral physical layout changes Read only fields in the Hardware Data form display the Coral type some of the hardware components and fixed data such as
50. ations Ring Delay Simultaneous Ring and No Ring The following flowchart illustrates the steps in this method Opening Window Choose the required call coverage option Choose Primary Extension Number Select the primary station that receives the call Choose Secondary Stations Select the stations which will share the call Choose Number of Line Appearances Select the number of calls lines and the ring time for delayed stations Choose Line Keys For each station select the keys that flash when a call arrives at the Primary station Next Station Line Key Appearance Flowchart 8 42 CVD User Manual CVD Wizards 1 In the Choose Primary Extension Number step select the station that shares calls with other stations 2 Inthe App Ring Control box select the ring option for the primary station Choose Primery Exten jl EKT Numbers JE DKT Numbers 208 208 408 408 n 413 414 E 416 416 E 418 418 420 420 E 430 431 E 435 435 438 439 E 481 481 E 503 503 JE GKT Numbers z Choose Primary Extension Number 8 43 CVD Wizards CVD User Manual 3 In the Choose Secondary Stations step drag stations from the Possible NPL Entries table to the Boss Group Members table Or Select a station or stations under Possible NPL Entries and click either Append or Insert to add the station Append adds the selected station to the end of the list
51. ayout of the system Parameter Description Shelf Physical Location Shelves in the Coral FlexiCom 5000 system are numbered from the bottom Range is 0 to 3 according to the number of shelves selected for the cabinet Shelf Logical Location This is the Coral logical address of the shelf and is numbered 0 to 15 in duplication system 0 to 7 in non duplicate system The range shows even or odd numbers according to the PB setting The user should indicate for each physical location the proper shelf logical address or indicate No Shelf in this location PPS Select Yes or No according to the system hardware configuration RPS Select Yes or No according to the RPS system hardware configuration Remote Select Yes for a shelf in a remote location Remote Site Name Available only if Yes is selected in the Remote box The name will appear in the Graphic Map PB Card PB and PB 24 generate an even range values of logical locations No PB generates an odd range of values CVD User Manual CVD Forms Hardware Graphic Map The Hardware Graphic Map form graphically displays the Coral system configuration The picture that is displayed depends on the information drawn from the Coral slot assignment and information that has been configured manually in the Hardware Data form coral type number of DBXs etc The following figure illustrates a Hardware Graphic Map of the Coral Flexi
52. b select a BCCOS number Under Available Templates all the 32 templates appear Under Defined Templates appear templates defined for the selected BCCOS number fi BCCOS amp NSF Template Control NSF Altemate Line ID BCCOS NUMBER x Available Templates Template NAME Transfer Transfer Transfer Transfer Transfer oF a capabi Mode _ Mode W8 5x 3 1KH2_AUD RESTR _DIG _ UNRES _DIG Append Insert a Delete Defined Templates Transfer Transfer Transfer Transfer Transfer Rate o auo S 0 SPEECH Help Gk Anp Cancel Refresh BCCOS amp NSF Form Control Tab 2 Add templates to the Defined Templates list in one of the following ways QO Select a template in the Available Templates list and drag it to the Defined Templates list QO Select a template in the Available Templates list and click Append This adds the selected template to the end of the Defined Templates list 6 59 CVD Forms CVD User Manual Q Select a template in the Available Templates list and click Insert This adds the selected template before the highlighted template in the Defined Templates list ISDN Signaling Channel The PRI and BRI card signaling parameters identify individual D Channels on an ISDN card Access parameters by entering the physical location of the card Shelf and Slot or the index number called Signaling Channel assigned to the card In both cases the displa
53. ber or name Free NPL Numbers The Free NPL Numbers report lists free dial numbers in the Coral system To generate the report set the report s range in the From Number and the To Number boxes 11 gt NOTE To reduce the time associated with calculating free dial numbers enter a small range between 100 to 1000 The default is the entire range of public library numbers 7 9 8 CVD Wizards Overview This chapter describes how to work with the CVD wizard and then provides the flow of steps and major steps in each wizard page EZ page Fe page E3 page EZZ page 25 page E32 8 1 CVD Wizards CVD User Manual Working with Wizards Wizards are specially adopted programs that guide you step by step through the processes of frequently used tasks The wizards are useful for novice users to ensure that no step will be accidentally skipped and for experienced users to streamline complex tasks and to save time All wizards feature a set of steps windows that require specific input You can move freely back and forth through the wizard s steps to change your input However in some specific steps moving to the next step updates the Coral system In this case the wizard issues a warning message to let you know that moving to the next step will update the system Each wizard window has four buttons Back returns to the previous step Next continues to the next step changes to Finish in the final
54. ble connection a Baud rate Q COM port settings To open a terminal emulation session 1 Select Start gt Terminal Emulation A blank HyperTerminal window appears Coral HyperT erminal iof x File Edit View Call Transfer Help Ole elz alal 2l x gt Connected 0 00 19 ANSI fiszooen SCROLL CAPS NL 7 HyperTerminal Window 2 To check the cable connection press Enter The PI Configuration menu appears If the Configuration menu does not appear check the following 3 12 CVD User Manual Getting Started Q The cable connections between the PC and the Coral are correctly inserted The HyperTerminal uses the same port to which the cable was inserted Baud rate of the HyperTerminal is set to 9600 3 To check the baud rate select File gt Properties or click the Properties icon The PC Terminal Properties sheet appears Coral Properties Tp EGIGn COUE erg l eTea cor ok Cancel PC Terminal Properties Sheet 4 Click Configure The COM Properties sheet appears 3 13 Getting Started CVD User Manual COM2 Properties 27x Port Settings Bits per second EAA Data bits fe z Parity None 7 Stop bits fi x Flow control None E Restore Defaults COM Properties Sheet 5 Set the parameters in the COM Properties sheet as follows Parameter Value Bits per second baud rate 9600 Data bits 8 Parit
55. ce and linked forms Basic Operations CVD User Manual Navigating Through the CVD The CVD offers several fully interchangeable ways to navigate through the application Users can choose the most suitable way to fit their needs Navigating with the Menu Bar The menu bar in the CVD operates like any other menu bar in a Windows based application The menu bar divides forms into menu options according to specific Coral issues To open a form click the relevant menu option If a form distributes information over several tabs a small arrow next to the form s name indicates it Click the arrow to display the tabs and then select one of the tabs The form opens to the selected tab Station Groups LCR ISDN Hotel Network Wizards F iJ Station Defindion SLT fal eS he as SLT Database d aa Internal faa External eal Parameters Station Definition Keyset Timers gt u Keyset Preference Ea DLIS dga gt 222 Keyset Buttons Programming Station Timers gt Features E Libraries Private Libraries Station Menu SLT Database Options CVD User Manual Basic Operations Navigating with Coral Explorer Coral Explorer occupies the middle pane of the main screen display It offers a hierarchical approach to all the features of the CVD forms dial numbers wizards and reports and makes use of standard Windows Explorer conventions Two types of nodes appear in the Coral Explorer tree Q Folder no
56. ction 9 4 Remote Maintenance and Auxiliary Functions RMI of the Coral SL FlexiCom 200 Base Unit Installation Procedure and Hardware Manual CVD User Manual System Setup PI Database Settings Connecting the CVD system to Coral FlexiCom affects the Coral database The following PI settings must be entered in the Coral prior to operating the CVD For more information see Coral Program Interface Reference Manual Terminal Setup Route TERM 0 Terminal Setup is used to define parameters such as baud rate terminal type and parity Set the options as described in Chapter 17 of the Coral Program Interface Reference Manual Set the RS 232 interface parameters 2 13 3 Getting Started Logging on and the CVD Start Window 1 To log on to the CVD click Astan and then select Programs gt Coral VIEW Designer gt CoralVIEW Designer Or Double click the desktop shortcut The Login dialog box appears Coral VIEW Designer Login User Name Em Password amp Cancel Login Dialog Box 2 On initial log on use the default user name Admin and password Admin to log on to the application The CVD Start window appears The Start window is used to a Connect or disconnect to Coral FlexiCom Q Manage and configure sites users and user profiles Q Open a terminal emulation session 3 1 Getting Started CVD User Manual fa Coral VIEW Designer Start
57. der the System topic operates dynamically by displaying branches with information drawn directly from the Coral system sta Coral Explorer A Busy Port Display 2 Wait Queue 6 LCR BY 4941 4943 E 9 9 BR 9 a g 911 911 i E EF Element 14 aE 14 Day a Dial Service 4851 F Trunk Group 7080 pg 14 Evening EI 14 Night E 91 91 ES 1NXX INXX Ee 011 011 P P GY 26661 26662 H E 273 273 LCR ARS in the CCI Branch Other topics in the CCI branch display information according to the Coral NPL and sizes 4 15 Basic Operations CVD User Manual Numbering Plan NPL Branch The NPL branch provides a tree view of Coral dial numbers according to NPL Types Each folder in the NPL branch represents a different NPL Type System Types appear as subfolders under the NPL Type folders To view dial numbers in the system click the required NPL Type A plus sign appears next to the folder Click the plus sign to reveal System Types or dial numbers Click a single dial number or a range of numbers to view the dial numbers in a list view as shown in Figure 6 HUNT_GROUP_NU aa Numbering Plan TF A E Trunks SLT E Keyset E Keyset Voice Par E Trunk Group E Hunt Group aco I 29 uco 750 759 E Unclassified E Boss Group Public Library HUNT_GROUP_NU HUNT_GROUP_NU HUN
58. des represented by the icon These nodes may open to underlying nodes or elements Q Icon nodes represented by different Coral icons These nodes are linked to different items depending at which branch the node is located Icon Nodes in Open to CCI and Envelope branches Forms NPL branch A List view of dial numbers Reports branch Reports Wizards branch Wizards To open an Icon node double click it Coral Explorer divides into five main branches described in the following sections 4 13 Basic Operations CVD User Manual Coral Configuration Interface CCl Branch The CCI branch groups forms under three main topics a System all forms needed to configure and maintain the Coral system a Station all forms needed to configure and maintain stations in the Coral Q Trunks all forms needed to configure and maintain trunks in the Coral You can right click Icon nodes in the CCI branch to open a menu with the following options Option Description Run linked form with entry value Opens the linked form with the selected entry Run linked form Opens the linked form with no entry Refresh Coral Explorer Rebuilds Coral Explorer from the CVD database Add to Shortcuts Adds the icon to the Shortcuts bar View Picture Opens the P Type or the Type picture of stations 4 14 CVD User Manual Basic Operations The LCR un
59. ds that may be installed in the future The three tabs in the Default configuration form correspond with the four digital card types 30TE 30T 30TM and T1 Digital card types differ from one another in trunk types and in the number of ports To display or modify the default 1 Select the tab that corresponds to the required card type 2 Select a port and click the box in the column of the required trunk type to mark this trunk as default A check mark appears inside the box 7 Default Configuration oix 30TE 307 30TM 1 1 2 3 4 6 T 8 Click to mark as default SIS IS IS IS IS IS IS IS IS IS IS IS IS lt Help Gk Epp Cancel Retesh 6 33 CVD Forms CVD User Manual Digital Trunk Configuration The Digital Trunk Configuration form is used to display or modify the signaling protocol for each installed digital trunk according to card location by entering the card s physical location in the system The CVD only displays slots equipped with digital cards To display or modify trunk configuration 1 Select a shelf and a slot Only slots equipped with digital cards are displayed The type of card is shown in the Card read only field below the Shelf and Slot boxes A Digital Trunk Configuration Card Baa aa 5 5a at Help Tj Apply Cancel Refresh
60. e Libraries i Keyset Preference Station Definition Keyset Button Prog S Features Selected taal Description Modity Selection 6 Under Categories select a category All the possible menu options and icons in this category appear under the Tools list To view a description of the menu option or icon select the icon and then click Description 7 Drag and drop icons or menus onto the new toolbar 8 Repeat Steps 6 and 7 for other categories Click Close to finish 4 4 CVD User Manual Basic Operations Customizing Menus and Icons The CVD provides options to customize the way menus and icons appear in the main window To set these options right click anywhere in the toolbars display and select Customize in the list that appears 1 Inthe Customize dialog box select the Options tab Customize 2 Check or clear options in this window according to the following table 4 5 Basic Operations CVD User Manual Option Description Menus show recently used tools first Check this option if you want the System menu to show the most used menu options first Show full menus after a short delay Check this option to show all menu options after placing the mouse pointer over the icon Reset my usage data Click this button to reset the list of most used menu options to default settings Large icons Check to display large icons Show Screen Tips on too
61. e mouse button 8 29 CVD Wizards CVD User Manual The entire row is highlighted and the dial sequence will be located before the highlighted row Alternatively you can select the position in the Position box The highlighted row changes accordingly Dial Sequence Path Finish In this step select the element to which the dial sequence applies Click the required element to select it or select an element in the Element box at the bottom of the window The selected element is colored green For your convenience drill down an element to view its routing definitions and other information regarding the element Q Double click a Routing Destination entry to view its form Q Double click a Dial Service entry to view its form 8 30 CVD User Manual CVD Wizards Dial Sequence Path DialFilter 91235 2R31 Step 1 The digit 9 will be Step 2 The digit 1 will be Step 3 The digit 2 will be added Step 4 The digit 3 will be Step 5 The digit 5 will be Step 6 Send the following Step 7 Remove 3 Digits Step 8 The digit 1 will be LCRA ARS Wizard Dial Sequence Path After selecting the element click Finish to end the wizard and generate a report 8 31 CVD Wizards CVD User Manual Call Coverage Wizard The call coverage wizard aims to simplify the process of designing a call coverage group allowing stations to answer calls directed to other stations This is achieved via four different
62. e search Or Click Next to continue to the next step o If the station is not a member in any of the groups no dial numbers are displayed 8 11 CVD Wizards CVD User Manual Select a group and click Append to add the station to the end of the list Or Select a dial number in the Group Members list and click the Insert option to add the station before the selected member 8 12 CVD User Manual CVD Wizards Add Modify Trunks Wizard This wizard allows adding and modifying trunks in the Coral system Figure 12 land Figure 13 illustrate the flow of steps in the Add Modify Trunks wizard Opening Window Select adding a new trunk or modifying an existing one Adding a new trunk Modifying existing trunks 2 Choose Trunk Type Choose Trunk Click the type of trunk you Select the trunk you want to want to add modify in the tree pane on the left Select Shelf Number Select a shelf to which the new trunk is added Choose Card Type Select the card type of the new trunk Possible card types are colored white Choose Port Location Choose Dial Number Select a port and enter Short Name Select a free NPL dial number and Long Name Class of Service Assign a COS number Figure 12 Add Modify Trunks Wizard 8 13 CVD Wizards CVD User Manual LGS DID E amp M T1 LGS Trunks DID Trunks E amp M Trunks T1 Trunks T LS GS circ it Define DID circuits E amp M trunk definitions Configu
63. ect the Card DB suitable fot this Trunk The CLIS Card DBH parameter will be update accordingly Port Type a Dial Numbe Short Name 44080 c0 79 44081 co 80 44082 CO 81 44083 Co 82 Help lt Back Next gt Cancel Trunks Wizard Choose LS GS Circuit Type 8 18 CVD User Manual CVD Wizards To change the trunk type click one of Card DB boxes numbered 0 to 3 The complete port mapping of the selected Card DB number appears in the table on the right Modifying the Card DB number entails the following Q The table at the bottom of the window is updated to reflect all trunks that will be affected by the change Q Inthe CLIS form of the selected trunk the Card DB parameter is updated a Inthe Trk LGS Definition form of the selected trunk the value of the LS GS parameter is updated Q A warning appears to remind you that changing the trunk type requires updating the strapping of the trunk s card Click the More CDB button to view the entire Card DB parameters 8 19 CVD Wizards CVD User Manual Choose Trunk Group In this step the wizard searches for trunk memberships in the trunk group numbers appearing on the left hand side of the window trunk Groups To Trunk 44087 Eg Select the Trunk group Insert the Trunk to the selected group Warning The added Trunk can be a member of only one group Trunk Group Short Name ELN K
64. eld The password may contain a maximum of 24 alphanumeric characters Click OK to close this dialog box and to return to the Users Definition window 3 8 CVD User Manual Getting Started 7 Click Apply to save the new user in the system database The new user is added to the system In case one of the values is not valid an error message appears and the action is not confirmed 11 gt NOTE The Apply button is not available until you enter values in the mandatory fields UID and User Profile To delete a user 1 In the UID box select the user you want to delete 2 Click Delete 3 In the warning message that appears click OK to confirm the deletion 3 9 Getting Started CVD User Manual Profiles Definition The User Type Definition form allows for assignment of access profiles to users Only users with Admin permissions can manage other user profiles By default the CVD application creates one profile Admin upon initial connection to the system This profile cannot be deleted To define a user profile 1 In the Start window select Start gt CVD User Type Definition The User Profiles window appears HOP User Type Definition x User Type Profile Records u ser Type ADMIN X SecurityRecord Display Modify E HuntGroup SIS INISIS IN ISIS IS SIS ISIS ISIS ISIS IS Delete Add New Apply SelectAll Cancel
65. em in a list view as shown below fil Coral VIEW Designer admin ECl A Start Installation System Trunk Station Groups LCR ISDN Hotel Network Wizards Sat Help 3 Numbering Plan HUNT_GROUP_NU UCD BA Turks UNT_GRO SLT UNT_GRO E Keyset UNT_GRO E Keyset Voice Par UNT_GRO E Trunk Group UNT_GRO E Hunt Group UNT_GRO UNT_GRO UNT_GRO UNT_GRO T LLELE LEILE O ooN nner wn E Unclassified Boss Group Public Library Features Fe Mhagh noe gt EN admin E On Line E ECI 11 22 00 1 04 PM A NPL List View The list view distributes the information regarding the selected dial numbers over the columns as follows Column Description From Number Dial number Full Name Name of the dial number up to 16 characters For features the name of the feature appears instead Short Name Name of the dial number up to 5 characters NPL Type NPL Type of the dial number System Type System Type of the dial number CVD User Manual Numbering Plan Column Description Shelf Slot Ckt Displayed for dial numbers with physical location e g stations and trunks the columns represent the physical location of the dial number Index Displayed for dial numbers with logical location e g features and groups Shows the index number of the feature or group Node Number Displayed
66. er of the stations is not important 5 Include Station in Group x Please choose the stations you would like to include in the group r Possible NPL Entries No Type Ext Number Short Name Full Name a 1 ewtw q all fdhdsh ewtwetewtr 202 q 203 f q H 204 99 PPPPPPPPPPPPPP x a J af 17 om amp o r PickUp Group Members 255 Max No Type _ Ext Number Short Name Full Name Choose Group Stations 2 To create a group drag stations from the Possible NPL Entries table to the Pickup Group Members table at the bottom Or Select a station or stations and click either Append or Insert For more information about this step see Groups on page The wizard checks if the selected stations are already members in other Pickup groups 8 37 CVD Wizards CVD User Manual 3 Inthe Check Conflicts step the wizard displays stations that were found in other groups This step does not appear if no memberships were found nflicts Check for conflicts please indicate if you wish to resolve Station 0 Was found as member in group 1 Remove Station Keep Station Check Conflicts a Click Remove Station to remove the station from the old group and assign it to the group you are now creating Q Click Keep Station to leave the station in the original group If by the end of this process the number of group me
67. ers defined in the LCR PLIS The PLIS report records the information in the PLIS form You can generate the report to sort ports by dial numbers or by physical location This report also provides Primary and Secondary COS information for each port To generate the report select the sort criteria Dial Number or Physical Location and then select a range of dial numbers 7 7 Reports CVD User Manual Private Libraries The Private Libraries report provides private libraries information for selected stations This information includes the Private Library number the Destination number and the Trunk number To generate the report 1 Select a range of stations in the From To Station Dial Number boxes If you do not specify a range the report is generated for all stations in the system 2 Select a range of private libraries in the From To Lib Dial Number boxes If you do not specify a range the report is generated for all private libraries of the selected stations 7 8 CVD User Manual Reports Public Libraries The Public Libraries report provides information on public libraries Additionally you can generate the report to sort information by Name or by Dial Number To generate the report 1 Select a range of public library numbers in the From To Dial Number boxes If you do not specify a range the report is generated for all public libraries in the system 2 Select the sort criteria dial num
68. es click Private Libraries or Public Libraries The form changes accordingly Libraries Big ks Public Libraries Private Libraries m Public Public Library Shot Nare pak ds Full Name COM_2001 lt Toll_Override Yes Name_Retention_Override Protected Tnnt_Grp Dial Num 2799HE0 Ouk 7s g Hep ok dol Cancel Reftesh Libraries Form Public Library Q Public Libraries used to establish an abbreviated common access to frequently dialed numbers The Public Library is also known as the system wide speed dial For public libraries select a library number in the Public Library list Continue to define or change values for the library parameters below Q Private Libraries used to establish an abbreviated personal station specific access to frequently dialed numbers The Private Library is also known as personal speed call 6 27 CVD Forms CVD User Manual For private libraries select a Station Number and a Private Library number Continue to define or change values for Enter Dial Number and Specific Tk parameters 6 28 CVD User Manual CVD Forms Night Service Information of the Night Service form is distributed over four different tabs Each tab can be accessed separately from the Night Service option in the main menu Timers The Timers tab displays a graphic representation of the three time blocks A different
69. esignated stations Be notice forwarding by time is activated between 01 00 to 12 00 and 03 00 to 20 00 Coral Explorer ME Keyset JE 0 0 JE 208 208 8 354 354 8 403 407 8 409 410 iH 413 414 416 416 TPont Dial Numbers Features Edit Call Forward Options 2 Click Features Edit and select forwarding features in the list that appears 3 Select the required destination type 4 Select the required destination dial number in the Destination Dial Numbers dialog box that appears You can add other forwarding features to the same station 8 35 CVD Wizards CVD User Manual Pickup Groups Pickup group is a group of stations in which each station can answer calls originally directed to other stations in the group A station can be a member of only one Pickup group The following flowchart illustrates the steps in this method Opening Window Choose the required call coverage option Choose Group Stations Select the stations to include in the pickup group Next Station Check Conflicts For stations that appear in more than one group select the required group Last Station Finish Click Finish to apply the wizard and generate the wizard report Pickup Groups Flowchart 8 36 CVD User Manual CVD Wizards 1 In the Choose Group Stations step select the stations that will comprise the pickup group You must select at least two stations The ord
70. f the form Toll Elements are automatically renumbered when an element is removed To update a Toll Barrier element The Toll Barrier elements cannot be updated Therefore to update an element first remove the element from the list and then add a new element with updated values 6 17 CVD Forms CVD User Manual VFAC Verified Forced Account Code The VFAC form contains three tabs to program and allocate the VFAC feature Tab Description Init Codes Use this tab to select one of the 32 available Init Types Code Use this tab to assign codes to stations and to COS SMDR Use this tab to define the account code on the SMDR report To change Init Type 1 Select the Init Codes tab 2 Click the Any_Specific_Init_Type list and select Yes Change by Programmer 3 Click Enter_New_Init_Type and select an Init number in the list 4 Click Apply to apply the change To assign codes to stations and COS 1 Select the Code tab 2 Choose the code to be updated and or changed by selecting and highlighting a line in the table Stations assigned to this code appear in the Assign To box Type of COS assigned to this code appears in the COS box n Change the attributes as required by selecting pertinent values in the Assign To or COS lists 4 Click Apply to confirm the assignment CVD User Manual CVD Forms Gains Adjust the audio transmission levels between any port or card
71. for dial numbers of network nodes 5 3 Numbering Plan CVD User Manual Modifying the List View You can control the manner in which dial numbers are displayed in the list view When you click a dial number range in Coral Explorer the default display is a detailed list of the dial numbers To change the list view display 1 Right click anywhere in the list view and select View in the shortcut menu that appears The View option offers four different displays of the list view Large Icons displays the dial numbers in large icons and no details Small Icons displays the dial numbers in small icons and no details List displays dial numbers in a list view and no details Details displays dial numbers in a list view with details If you choose to display dial numbers in a list you can arrange the list in top down or left right order by selecting Arrange Icons in the shortcut menu To refresh the list view right click anywhere in the list view and select Refresh in the shortcut menu that appears 5 4 CVD User Manual Numbering Plan In addition you can change the width of columns in the list view to fit information more conveniently To change the width of columns 1 Place the mouse pointer over the borderline between two column headings The mouse pointer turns into a double headed arrow as shown in the figure below FullName Short Name pNFL Type SystemType 4 E232 KEYSET_NUMBERS
72. fter selecting the report type select a Trunk Dial Number If you do not select a specific dial number the report is generated for all the trunks in the Coral system 7 3 Reports CVD User Manual Boss Group The Boss Group report generates six types of reports Report Type Description General General information on the Boss group Trunks Directed General information followed by a list of trunks in which Towards this Boss group is the value of the Trunks Directed Towards parameter Trunks Reserved General information followed by a list of trunks in which this Boss group is the value of the Trunks Reserved parameter Features General information followed by a list of the Boss group features Night 1 General information followed by a list of trunks in which this boss group is the value of the Night 1 parameter Night 2 General information followed by a list of trunks in which this boss group is the value of the Night 2 parameter To generate the report 1 Select the report type 2 Select a Boss Group dial number If you do not select a specific dial number the report is generated for all Boss Groups in the Coral system 7 4 CVD User Manual Reports COS Class of Service The COS Class of Service generates two types of reports Report Type Description COS COS information Toll Patterns COS information In addition lists al
73. he dial number is automatically checked according to the type of dial number selected 3 Enter other required information for the new dial number and click either Apply or OK 5 8 CVD User Manual Numbering Plan Updating Dial Numbers Updating dial numbers in the list view is done in similar way to adding new dial numbers 1 Right click anywhere in the list view and select Update Item in the shortcut menu that appears The Update Dial Number dialog box appears Update Number Dialog Box 2 Update the required information Fields that appear grayed out disabled are read only fields that cannot be updated 3 Click either Apply or OK 5 9 Numbering Plan CVD User Manual Deleting Dial Numbers You can use the list view to delete one or more dial numbers 1 To delete dial numbers select a dial number or multiple dial numbers using standard Windows selection techniques 2 Right click the selected dial number or numbers and select Delete Item in the shortcut menu that appears 3 Confirm the deletion in the message box that appears Erasing the NPL One other option of the list view is erasing the entire NPL 1 Right click anywhere in the list view and select Erase NPL in the shortcut menu that appears 2 Confirm the deletion in the message box that appears Q WARNING After erasing the entire NPL there is no way to recover it Using NPL Links At the bottom of the shortcut menu a list
74. her a Microsoft Word 97 or higher Hardware a Pentium II 200 MHz a 64MBRAM a 250 MB free hard disk space Q CDROM drive a 15 Color Monitor SVGA 17 recommended a 2 MB graphic adapter supporting 800x600 resolution Q Free serial COM port a Lock Device HASP 1 4 2 System Setup Overview Setting up the CVD system divides into three steps ODB API Software Installation CVD Software Installation Connecting the CVD PC to Coral FlexiCom Once the ODB API and CVD software are both installed restart the computer age 2 2 age 2 6 se se se oel oO N O Packing List The CVD kit contains the following items Q Installation CD containing the CVD software Q Lock Device HASP a CVD User Manual 2 1 System Setup CVD User Manual ODB API Software Installation Log on to the computer using an account with local administrator permissions To install the ODB API software place the installation CD in the CD drive of the computer The following splash window appears We recommend closing all other applications that may be running in the background Figure 1 CVD Splash Window 1 Click Install ODB API and follow the instructions provided by the Setup wizard Click Exit to close the Setup wizard 2 Click the Install ODB option to launch the installation wizard the Welcome window appears 2 2 CVD User Manual System Setup Welcome to the Coral ODB AP
75. imers for all the system stations Q Feature Timers defines timers for all the system features a Keyset Timers defines the timers that relate to keyset stations only Q Cadence defines the keyset ring cadences To define keyset ring cadences 1 In the Cadence tab click the Cadence listbox and select a number from 0 to 7 The default cadence is 4 2 Define the On and Off periods for each cadence level by dragging the corresponding Ring column left or right 3 Click the 9 icon at the top right hand corner of the form to hear the ring cadence 6 46 CVD User Manual CVD Forms Features Control The Features Control form allows modifying the features list of dial numbers that can be activated from either the CVD or from the Attendant Console Dial numbers include trunks SLT stations keyset stations Hunt Groups and Boss Groups To program features 1 Under Port Numbers select the dial number type and range Available dial numbers for the selected type and range appear in the Port Dial Numbers list below 4 Features Control Port Numbers Features List Coral Explorer 5i a Keyset z PRIVACY Y QE 444400 444400 JE 444407 444407 Place mouse pointer JE 444409 444415 f JE 444458 444458 to view name of JE 2113 2113 destination when 2124 2124 destination is 2194 2194 defined JE 2207 2207 JE 2237 2237 JE 2239 2239 a 2249 2249 zz Pot Dial Numbers Features Edit
76. indow CVD Wizards CVD User Manual Add Modify Station Wizard This wizard allows adding and modifying stations in the Coral system Figure 10 and Figure 11 illustrate the flow of windows in the Add Modify Station wizard Opening Window Select Adding a new station or Modifying an existing station Adding a new station Modifying existing station Choose Station Type Click the type of station you Choose Station wish to add Select the station you wish to modify in the tree pane on the left Select Shelf Number Select a shelf to which the new station is added Choose Card Type Select the card location of the of the new station Available locations are colored white Choose Station Port Location Select a free port and enter Short Name and Long Name Free Port Choose Dial Number Select a free NPL dial number Class of Service Assigne d Port Assign Primary and Scondary COS and other station features Figure 10 Add Modify Station Wizard 8 4 CVD User Manual CVD Wizards Class of Service Assign Primary and Scondary COS and other station features Programming Features Define programming features in the displayed parameters Add Remove Features Add and remove station feature Keyset or WST Keyset Button Programming Program keyset buttons according to user requirements Choose Group Types Select the group types to which the station is added Choose Grou
77. is step provides overlap information on dial sequences already existing in the system Check Overlap Existence Eg RoutingAccess 4941 Name net_ Caution Overlap exist Specific range overlap has occured Overlap over general range the specific entry will override the general statement From Dial 0 To Dial af te Nery Cancel _ ie LCR ARS Wizard Check Overlaps There are two types of overlaps Q General the overlapped range is colored green One of the ranges in the N 2 9 P O 1 or X 0 9 overlaps with the current dial sequence You can proceed to the next step but the dial sequence will overwrite the general sequence Q Specific the overlapped number is colored red A specific number overlaps with the current dial number 8 28 CVD User Manual CVD Wizards You cannot proceed to the next step when a specific overlaps occur Click Back to return to the previous step to resolve this overlap Choose Position In this step select the position of the dial sequence within the routing access RoutingAccess 4941 Name net_1 Choose the Sequence infront of which you wish to place the new one _ FromDial To Dial Position E z Help lt Back LCR ARS Wizard Choose Position To select a position 1 Place the mouse pointer over the left most column 2 When the mouse pointer changes into point it to the required position and click th
78. izins the Mani WY MN OW sinini siirre nn a A EE AEE 4 2 Resizine Pane Senini rni a sien ieeemeade 4 2 VISOR ZS ToolBar S eiiie enana E AEA E E 4 2 Customize Monus and ICONS caincissicsiisannaianlontsaniepondacesbicacciunnacanioonseiorioueinaedes 4 5 Uno EOS iori iA EEA 4 7 Enterme Ibformation m POPS ass cats sans sa deciss seep tay deus EA ENERET ERAR 4 9 Enterme Miltple Vale Suera na a EERE 4 10 Browsing Forms Usine Vian Sicasiaucssicetedsiveaids sehen ves vrne a ETE R 4 11 Navigating Through the CV Decraene a a NEE 4 12 Navicatine with the Ment Barsconicroenarieieriier o a A 4 12 Navasating with Coral EXpIOrGT ccis cccssussaeetssesnavsaseanaweassaneecnsantetasaasastdeantaniasess 4 13 Creating SNOCH S oniar n AA 4 19 WE Wi CYD Lorre Sana A N 4 20 Numbering Plan sssisssssssssssssscssssessassssessessssesosssssessassssossosssanssessssnsossssdessastensssasssaassasies 5 1 DE E NA E E AE acecunasaieen 5 1 Modiiying the List VIEW arrei i an E I REAS 5 4 Operating Dial Numbers in the List View sosnswsnsusconnercnnsanvonimonnnons 5 6 Viewing Dial Number Properties orsusanssnuwsonnsrmomeantonnnnanvonos 5 7 Adding Dial NUME aassssonninr nt n NEAR E manana 5 8 Updating Dial N MDefS rsssuscomsonvonn tint V nnn On WEN A 5 9 Deleune Dial NUMB ccssar mi nnn R T AA 5 10 Erasinp the NPL ici sndscinssnas eserancenmarinemennap nanan ENM 5 10 MS INP AMES oceanan ear EEE RO 5 10 e CVD BORIS scscuscessceuvcssvssnssenssvsesuerionicaiusussseicevasceadeusssdsvivanc
79. k Remove 6 56 CVD Forms CVD User Manual no c lt c oO l fT i LCR ARS Form NPL 6 57 CVD Forms CVD User Manual ISDN BCCOS amp NSF The BCCOS amp NSF form defines the communication characteristics of incoming and outgoing ISDN trunks and defines services provided by various carriers The form distributes information over four tabs individually accessible under BCCOS amp NSF in the ISDN menu Tab Description Template The templates define the values that are sent received to from the network to indicate requested BCCOS There are 32 templates available the first two are pre programmed and cannot be modified the remaining 30 templates are pre programmed but can be modified Control Selects the template or several templates to be included in each BCCOS One of the templates should match the Bearer Capability values sent by the network NSF NSF Network Specific Facility defines the services provided by various carriers The NSF is required to implement Dial Services TO change an NSF value click in the required table cell under the Parameter 1 column then click the down arrow and select a new value in the list that opens Alternate Line ID Allows sending an alternate Automatic Number Identification ANI Also known as Calling Party Number CPN 6 58 CVD User Manual CVD Forms To modify BCCOS 1 In the Control ta
80. l the Toll Barrier patterns that share the selected Toll pattern number To generate the report 1 Select the report type 2 Select a COS number If you do not select a specific number the report is generated for all COS numbers in the Coral system 7 5 Reports CVD User Manual Hunt Group The Hunt Group generates five types of reports Report Type Description General General information on the Hunt group Trunks Directed General information followed by a list of trunks in which Towards this Hunt group is the value of the Trunks Directed Towards parameter Features General information followed by a list of the Hunt group features Night 1 General information followed by a list of trunks in which this Hunt group is the value of the Night 1 parameter Night 2 General information followed by a list of trunks in which this Hunt group is the value of the Night 2 parameter To generate the report 1 Select the report type 2 Select a Hunt Group dial number If you do not select a specific dial number the report is generated for all Hunt Groups in the Coral system 7 6 CVD User Manual Reports LCR The LCR report provides a hard copy of the entire LCR ARS information in the Coral system To generate the report select a Routing Access dial number and click Start If you do not select a specific number the report is generated for all Routing Access dial numb
81. lan NPL s 4 16 introduction about this manual 00 0 eeeeeteeeeee 1 1 P conventions used in this manual 1 2 overview packing listossreonrnane m eai system requireMeNts c cccccesessesceseeeeeeees 1 4 PI database settings e PLAS CEPOT eoet irene eeror ierre L private library TOPOL oier e EE iA 7 8 public library report seeeeeeeeeeeesreerereree 7 9 LCR ARS wizard eise iensidige 8 26 links browsing s ssssssissssssesesisisesrerereresesee 4 11 R OSI e e E E E E 3 1 reports DOSS groupsi neina clone ae 7 4 COS CVD User Manual Appendix free NPL numbers 00 eee eeeeeesesteeeeeee 7 9 PI database settings 0 0 0 eeeeeeneeeeeeee 2 13 Hunt QOUPS oo ee eee ee iet 7 6 overview PIES hte aar sere det E e N T private librai yoe vx ack ne ee ates 7 8 toolbars public library CUSTOMMIZIN E iisen oriori ias 4 2 Sta ONS eeren erate aeae e 7 3 toolbars display sssesessseressseresererisesereisrserssese 3 19 trunks PPEP T ceed IOTI ATA 7 3 trunks reports resizing panes sorain o casters 4 2 trunks wizard typographical conventions cesses 1 2 S shortcuts U CLANS se E RR 4 19 updating dial numbers ccescessessesseesseeseeee 5 9 shortcuts pane 3 20 USING FOTM Saroa n rE EE EKES 4 7 software system requirements 0 cee 1 4 Start WINdOW s ssesesesssseeeeersrsrsrsrererereresrsrersseee 3 1 station data wizard V step E ETERS viewing dial n
82. lan NPL 12 14 30 31 32 33 35 36 2 27 2 Station Definition 23 24 25 27 29 30 31 32 33 35 36 15 10 20 22 9 21 4 19 3 Routing and Cost Calculation 37 46 45 47 48 49 10 LCR 4 Keyset Buttons Programming 1 14 2 25 27 10 6 Time h8 z7 SMDR 26 ls Hotel h9 9 Timers l2 10 Class Of Services l2 38 12 Card List ja 14 13 Card Graphic layout h 12 14 h4 PLis l1 12 13 15 2 38 j5 DLIS l1 22 2 18 Night l6 19 19 System Features l8 18 l20 Tone Plan l2 21 SLT Database l2 14 13 A 1 Appendix CVD User Manual No Linked Forms Source Form 22 APA Setup 1 2 14 15 23 Gains Card amp Port la 4 14 24 Features h 2 4 35 36 25 10 l25 Preference 4 24 2 4 10 l26 Terminal Setup 7 27 Libraries 1 2 4 24 25 28 NPL Special Feature Codes 1 29 VFAC 1 2 37 30 Pickup Group 1 2 10 31 Bell UNA Group 1 10 32 Call Group 1 10 33 Zone Group 1 10 34 DID Group 1 37 47 10 35 Boss Group 1 10 2 36 Hunt Group 1 10 2 37 Trunk Group 1 10 38 3 48 49 34 47 38 Trunk Definitions 1 37 39 43 44 45 46 47 48 49 1 39 Trunk Database 1 38 37 40 E amp M Pulsed 4TEMP l1 38 37 41 E amp M Continuous 4TEM l1 38 37 42 Default Configuration 53 54 55 43 Port Database 38 48 49 1 44 DTDB Synchronizing 38 37 4
83. lbars Check to display screen tips when positioning the mouse pointer over an icon Menu animation Select the type of menu animation e None e Random e Unfold e Slide 4 6 CVD User Manual Basic Operations Using Forms Programming and maintenance of the Coral FlexiCom using the CVD involves entering information in forms The forms are dialog boxes that normally display an entry e g trunk station etc and the properties or features associated with this entry In most of the forms in the CVD you are required to make an entry to view information in the form There are several types of entries m Q m Q Dial as in the Station Definition form Index as in the COS form Shelf Slot as in the CLIS form Shelf Slot Port as in the DLIS form Some entry forms let you choose the type of entry Q SIG Channel and DLIS Other forms do not require an entry These forms usually display system wide parameters and the information is displayed automatically when the form opens 11 gt NOTE A Do you want to save the changes message appears when trying to close a form change an entry or click another tab after updating a parameter in the form 4 7 Basic Operations CVD User Manual IE Station Definition SLT EKT GKT Jost wst DIAL NUMBER PRM_COS 0 gt DNDWP gt MUsIC_NUM 0 M SEC_COS 0 gt ATT V_PAGE_IN No X
84. located on the lower left hand corner of the keyset that are defined system wide Changing the programming for one of the Fixed System keys at any station will automatically update this button system wide E omet amp Da Bll Ube i a eei i i Help Lite pp Cancel Betresh Keyset Button Programming GKT 6 43 CVD Forms CVD User Manual Place the mouse pointer over one of the programmable keys A ToolTip appears showing the content of the button and its dial number The button label is generated automatically by the CVD and indicates the programming content of this button For example QO Stations station name if available or station number a Feature abbreviated feature name OQ Network number the string Net Q Trunk Group name if available or trunk group number To program buttons 1 Right click a button and then select the required option in the shortcut menu that opens These options include Option Description Add New Number To program a button that has not been defined previously This option is only available if the button is not already programmed Clear Content Clears the content of the button Edit Number Updates the current programmed content of the button Copy Button Copies the current programmed content of the button Paste Button Pastes the copied content to a different button You can also click an empty
85. mbers is less than two a warning message appears 4 Click Finish to create the group The wizard uses the first empty Pickup group to create the new Pickup group 8 38 CVD User Manual CVD Wizards Sequential Call Hunting The sequential Call Hunting causes incoming calls to route from one station to the other in a pre defined order The following flowchart illustrates the steps in this method Opening Window Choose the required call coverage option Choose Primary Extension Number Select the primary extension This extension is the dial number for the call routing sequence Choose Secondary Stations Select the following stations and their order in the sequence Choose Ring Duration Select the ring duration before the call is routed to the next station Choose Overflow Destination Select an alternative destination in case all stations in the sequence are unavailable Sequential Call Hunting Flowchart 8 39 CVD Wizards CVD User Manual In the Choose Secondary Stations step drag stations from the Possible NPL Entries table to the Hunt Group Members table Or Select a station or stations under Possible NPL Entries and click either Append or Insert to add the station Append adds the selected station to the end of the list o Insert adds the selected station before the selected station under Hunt Group Members For more information about this step see Groups on page ose
86. methods Q Forwarding Options Routing calls to other destinations using a pre defined set of conditions Q Pickup Groups Stations can draw calls ringing on other stations Q Sequential Call Incoming calls are routed from one station to the Hunting other in a pre defined sequence O Line Key Dial number of the calling station appears on other Appearance stations along with different ring options such as Delay Ring Simultaneous Ring and No Ring Select the required method in the Opening step as shown in the following figure 8 32 CVD User Manual CVD Wizards 11 Choose According The Description Call Coverage Wizard Opening Step 8 33 CVD Wizards CVD User Manual Forwarding Options The forwarding options allow routing incoming calls to various destinations using specific conditions The following flowchart illustrates the steps in this method Opening Window Choose the required call coverage option Call Forward Options Select a station and the Call Forward options Finish Click Finish to apply the wizard and generate the wizard report Forwarding Options Flowchart 8 34 CVD User Manual CVD Wizards 1 In the Call Forward Options step select a station in the Coral Explorer list from the selections on the left as shown in the following figure If the selected range has more than one dial number select one in the Dial Numbers list Please assign forwarding options to d
87. mited warranty stated in its sales contract or order confirmation form is the only warranty offered by the Manufacturer in relation thereto This document may contain flaws omissions or typesetting errors no warranty is granted nor liability assumed in relation thereto unless specifically undertaken in the Manufacturer s sales contract or order confirmation Information contained herein is periodically updated and changes will be incorporated into subsequent editions If you have encountered an error please notify the Manufacturer All specifications are subject to change without prior notice Copyright by TADIRAN TELECOM BUSINESS SYSTEMS LTD 2001 2004 All rights reserved worldwide All trademarks contained herein are the property of their respective holders Protected by U S Patents 6 594 255 6 598 098 6 608 895 6 615 404 Table of Contents hy Droduch issn 1 1 VeVe W annin ana AA A 1 1 About tms Manwal ecskisssveceucscusnlesanivecunsouceseans AEN TAEA TENEN 1 1 Conventions Used aii this Lama is ssiioes canacesapteadessiviecasepusashcasenecpedpvesbeniniedeecpaatbeedes 1 2 Typographical Convenios aeara aa RRR 1 2 Disel ii MET re E N EO 1 3 Related DGCumieniau On cic jvncctat na tate naneaten 1 3 System REQUIEM annso nn n E movin nsdn maaan A amore 1 4 DOM WANS ives iki ierag eisserivas teri nissie eid ase A Ree bales 1 4 Fard Wal E iestisec terri eeniwedercn aia ania aE 1 4 2 SYStem Ship naa E N 2 1 MDT Wo
88. nate Route form is used to determine the outgoing call route when all the trunks of a selected trunk group are busy Alternate Route Alternate Route Form To add routes 1 Click Add A number is added to the Defined Group Lib list 2 Select a different number in the Group Lib box if this is not the required number 3 Set the route active time in the From Time and To Time lists 6 54 CVD User Manual CVD Forms To update routes 1 Select a route and click Update The L icon appears next to the route 2 Inthe Group Lib From Time and To Time boxes change values as required To remove routes Select the required route and click Remove 6 55 CVD Forms CVD User Manual LCR ARS The LCR ARS form is used to define routings in the Coral system This form distributes LCR ARS information over seven tabs as follows Q General Definitions Q Dial Services a Elements a NPL Q Route Translators a COS Q System Parameters You can access each tab directly from the LCR menu on the menu bar In the NPL tab you can add and remove dial sequences To add a dial sequence 1 Click Add An empty line is added at the bottom of the list 2 Click inside the cells of the new line and select items in the list that opens If you select an item combined with NPX characters in the From column the To column is disabled To remove dial sequences select the required dial sequence and clic
89. nd select Remove Feature 2 Select the required feature fromthe list that appears The feature is deleted from the list of features 8 9 CVD Wizards CVD User Manual Keyset Button Programming This step allows programming of buttons in keyset stations this step is not available for SLT stations ion DKT 2269 Individually define station button operation afal tise c _wet cores Station Wizard Keyset Button Programming To program buttons 1 Click the required button This can be a free button or a previously programmed button Accordingly the Add Edit Button Number dialog box appears 2 Enter information in the Add Edit Button Number dialog box and click Update Form to apply the programming 3 Repeat Steps 1 and 2 for all the buttons you want to program For more information on the Keyset Button Programming window see Keyset paas Button Programming on page 8 10 CVD User Manual CVD Wizards Add to Group In this step the wizard searches for station memberships in all the groups of the selected group type These groups appear in the list on the left hand side of the window runk Groups To Trunk 44087 Station Wizard Add to Group o Tfthe station is a member of one of the groups the wizard highlights this group and displays the group dial numbers under the Group Members list Remove the station from this group and continue with th
90. nss 4 16 reports 4 18 wizards 4 18 COS reports ceases a oraa E sets 7 5 Creating shortcuts 4 19 customizing main Window ccceceescceesssecceesseeeeesseeeessees menus and icons 11070 oF 1s Reno EARS D defining sites ereenn ca ear 3 4 defining user profiles 3 10 d fining USELS 2 so neiii eeens e oia 3 7 deleting dial numbers seseseeeeeeeeeseeeeeeeeeeee 5 10 E entering information in forms cceee 4 9 envelope ss erasin NPLvescscceschsscocsveccenenes fetecsteaseuceeieestes 5 10 F forms Alternate Route s es 6 54 BCCOG ENSE aia ads deere 6 58 browsing bes Card LASt pic iss sevesstscnosepseeceuibeterd ee 6 2 Coral Time ovens nevus cata nie ae 6 32 Digital Trunk Configuration DTDB Synchronizing ee eeeeeeeeeeee 6 35 entering information cccseeceeeeeteeteeee 4 9 Features Control 16 47 GAINS anois miia 16 19 Hardware Data v 02 jic pes Ns agente 6 4 Hardware Graphic Map 6 11 HOtel essare anisa 6 61 Hunt Group 6 51 ISDN Signaling Channel 6 60 Keyset Button Programming 6 43 Keyset Preference cccceeeeseeseeeeeteeees 6 39 LORIARS oreinen a R a ales 6 56 Appendix CVD User Manual BiB rarities ies cd cece eiiecs otdeeteegecleeoecctunises M TS E eee ede ee eine multiple values 3 MAIN WINdOW iiini iiini ii 3 18 Night Service eeeeeeeeeereereerrere
91. ode Node Contents The Node Contents form displays information regarding nodes in the Coral network To view the content of a node select it in the Node list box You can only view contents of nodes already defined in the Node NPL 6 65 T Reports Overview The CVD can generate a number of reports to reflect the current status of Coral configurations Access reports via the Coral Explorer under the Reports branch or through the Reports menu Reports are read only and can be printed or exported to several file formats To generate reports 1 Double click a report in the Reports branch The Report Definition dialog box appears IE Station Report Definition Report Type is General C Features C DLIS Station Type k Analog C Keyset Station Dial Number i Start Cancel Help Report Definition Dialog Box Stations Report 2 Enter the required information for the report 7 1 Reports CVD User Manual This usually requires selecting the type of report you want to be generated and the range of dial numbers to be covered by the report Click Start to start generating the report Allow the Report Viewer window a few minutes to appear The report name and its type appear in the title of this window 8 Station Report General E Zoom 100 7 Coral View Designer Station Report General Page 1 DialNumber 444409 ShortName FullName v Pages M4 fi KALI
92. or a specific port dial number 1 In the Port Gains tab select a port type in the Port Type list All the dial numbers of this port type appear in the table below 2 Select the required port dial number 3 Click the compensation element of this port A B appears at the right hand side of the selected cell 4 Click the down arrow and select a new compensation element value in the list that opens To change the Rx or Tx values for compensation elements 1 Select the required element 2 Click the Rx or Tx table cells of this element and select a new value in the list that opens 6 20 CVD User Manual CVD Forms To change the Rx or Tx values for specific port types in the Features Control Tab 1 In the Feature Control Gains tab select the required port type 2 Click Rx or Tx table cells of this port type A LJ appears at the right hand side of the selected cell 3 Click the down arrow and select a new value in the list that opens 6 21 CVD Forms CVD User Manual Ringers The Ringers form displays Coral shelf numbers and their relevant ring numbers To change a ring number for a specific shelf click the ring number of the shelf you want to change Click the x button that appears next to the ring number and select a new number in the list that opens as shown in the following figure Ringers Oix Ringers o Shelf Number Ring Number Oo 0 NN OH Ul Be ol nm
93. orm Only a few toolbars appear with the default setup Each toolbar hosts a set of related icons that open the CVD forms Place the mouse pointer over an icon to view the name of the form it opens Toolbars in the CVD are fully customizable You can display or hide toolbars move toolbars to other locations on the screen and create new toolbars To display or hide toolbars 1 Right click anywhere in the toolbar display area A list of all the toolbars appears 2 Check toolbars you wish to show and uncheck toolbars you wish to hide The toolbars are displayed or disappear accordingly To move a toolbar click and drag the toolbar by its handle i to a new location 4 2 CVD User Manual Basic Operations If you drag the toolbar outside the area of the toolbars display a title with the toolbar s name appears above the toolbar To create a new toolbar 1 Right click anywhere on the toolbar display A list of toolbars appears 2 Select Customize The Customize dialog box appears Customize 3 Click New The New Toolbar box appears New Toolbar x MyToolbar fe Menukar o ea 4 3 Basic Operations CVD User Manual 4 Enter a name and click OK The New Toolbar dialog box closes and the newly created toolbar appears under the existing toolbars in the main window 5 Select the Tools tab Toolbars Tools Options Categories Tools Station gt E3 pus GJ Libraries Privat
94. other users in the system On initial entry to the system only one user Admin is defined This user can not be deleted IIIB NOTE We recommend changing the password of the Admin user for security reasons Make sure not to lose this password To define a new user 1 In the Start window select Start gt CVD Users Definitions HOP User Definition xi User Definition UID ADMIN x First Name admin LastName admin Phone 3999999 User Type Change Password Add New Delete Clear All Apply Users Definition Window 2 Click Add New All the fields in the window are cleared 3 7 Getting Started CVD User Manual Enter parameter values for the new user as detailed in the following table Field Name Description Range UID User ID A string of characters First Name User first name 28 alphanumeric char Last Name User last name 28 alphanumeric char Phone User phone number 12 numeric char User Type Permissions assigned to this user Depends on the profiles defined in Profiles Definition on page Mandatory field Click Change Password The Password Definition dialog box appears 2 Password Definition BEE Enter Password m Retype Password m x E Password Definition Dialog Box Type in the user password in the top field and re type it in the bottom fi
95. pe The Destination Numbers dialog box appears 6 48 CVD User Manual CVD Forms Fiom Number Ful Namo ______ Short ane NPL Type JOHN_DABNOF_G R_S_M__GDT JOSE_COLLAZO JENNIFER_POWELL GABI_AYALON GEORGE_POWELL APPLICATIONS_LUC BOB_ERWIG LARRY_VELVIN TAMI_PERY DIANNA_HUSS TOMAS CRUZ 20_44 15 3a bob KEYSET_NUMBERS KEYSET_NUMBERS SLT_NUMBERS KEYSET_NUMBERS KEYSET_NUMBERS KEYSET_NUMBERS KEYSET_NUMBERS KEYSET_NUMBERS KEYSET_NUMBERS KEYSET_NUMBERS KEYSET_NUMBERS KEYSET_NUMBERS KEYSET_NUMBERS KEYSET NUMBERS Figure 9 Destination Numbers Dialog Box This dialog box lists in columns all the destination dial numbers available for the selected destination type along with Names NPL Type System Type and Location Shelf Slot Ckt order Select a destination dial number Q Click and drag column headings to change width of columns Q Click column headings to sort columns in ascending or descending Click OK to apply the destination number and to add the feature to the Features List 6 49 CVD Forms CVD User Manual To remove features 1 Select the required feature in the Features List 2 Click Features Edit and then select Remove Feature in the list that opens The selected feature is removed from the list To update features 1 Select a feature with destination in the Features List 2 Click Features Edit and then select Update Feature in the list that opens
96. pe Ascending Filter z From Dial 452400 To Dial 452415 Figure 8 Port List Status Bar If the text in the status bar exceeds its box place the mouse pointer over this box to view the entire text 6 14 CVD User Manual CVD Forms Editing Port List Parameters The Port DB Short Name and Long Name parameters can be changed by clicking on the item you want to edit a Port DB select a new database number in the listbox Q Short Long Name enter the new name IIIB NOTE Changing names in the Port List affects the List view of the NPL only after refreshing the Coral Explorer Searching in the Port List 1 Right click anywhere in the list to open a shortcut menu 2 Select the Search F3 option Search F3 A Text co Sort Ascenading Sort Descending Addi Filter Remove All Filters Port List Search Option 3 Enter the required search string The system searches the entire table and highlights the first occurrence of the string 6 15 CVD Forms CVD User Manual Sorting the Port List The Port List can be sorted by ascending or descending order for any one of the parameters as required 1 Click the heading of the column you wish to sort 2 Right click and select either Sort Ascending or Sort Descending The port list is sorted accordingly and the sort parameter is indicated in the status bar of the form See mer page Adding Additional Filters Further condense the Po
97. port permits database transfer at up to 38 4Kbps via the Coral system The CVD PC communicates with the Coral via an RS 232 channel All the PI channels also function as ODB channels The user can therefore work with PI and ODB CVD channels concurrently The connection can be done via the following three channels Remote CVD Coral FlexiCom RMI Modem EE Local CVD MSX MEX Local CVD MCPsIl MCP ATS KBO CVD Connection 2 9 System Setup CVD User Manual To connect the CVD to Coral FlexiCom 1 Connect the RS 232 CVD cable to the Coral serial port cable a Select the correct cabling option according to the Coral RS 232 type The options are described in Figure 3 Figure 4 and Figure 5 13 25 20 7 Signal Ground Signal Ground 5 9 4 3 Rx Data to KBO Tx Data from CVD 3 2 Tx Data from KBO Rx Data to CVD 2 14 1 1 6 KBO Serial Data Port CVD COM Serial Port 25 pin male connector 9 pin male connector Figure 3 FlexiCom to CVD PC KB0 port 25 pin male connector 9 5 Signal Ground 5 9 8 4 Data Terminal Ready 4 7 3 Transmit Data 3 6 2 Receive Data 2 6 1 1 KBO Serial Data Port CVD COM Serial Port 9 pin male connector 9 pin male connector Figure 4 FlexiCom to CVD PC KBO0 Port 9 Pin Connector 2 10 CVD User Manual System Setup Refer to Chapter 5 in the Coral Installation Manual to identify the I O connections MDF i SGRND Signal Ground
98. ps Select a specific group number to which the station is added Figure 11 Add Modify Station Wizard Continue The following sections describe some of the Station wizard steps in greater detail 8 5 CVD Wizards CVD User Manual Choose Dial Number In this step you are required to select a free dial number from the Coral NPL 1 Enter a range of dial numbers in the From Number and To Number fields To reduce the time associated with calculating free dial numbers enter small ranges between 100 to 1000 The default is the entire range of station dial numbers Click Calculate Fragments Allow the wizard a few seconds to calculate free dial numbers within the specified range This is indicated by a progress bar at the bottom of the window Free dial numbers are displayed in a list as shown in the figure below Select one of the free dial numbers and click Next to update the Coral system with the new dial number A suitable message appears le Free Np Dial Number Choose the NPL number from the displayed numbers r Calculate Free NPL Number Fragments From Number joo 3 To Number jo E Available Numbers E 400 432 E 434 439 E 441 441 E 443 443 E 445 484 E 487 493 495 500 Station Wizard Choose NPL Dial Number 8 6 CVD User Manual CVD Wizards Class of Service In this step select Primary and Secondary COS numbers in the required boxes The table
99. re T1 Trunks Power Fail Destination Select dial number destination for trunk PF General Trunk Setup Define general parameters shared by all trunks Choose Trunk Group aa DID E amp M Trunk Group Select the DID E amp M group to Select the trunk group to which the new trunk is assigned which the new trunk is assigned Finish Click Finish to add the new trunk or apply changes for an existing trunk Figure 13 Add Modify Trunks Wizard continued The following sections describe some of the Trunk wizard steps in greater detail 8 14 CVD User Manual CVD Wizards Choose Trunk In this step select the trunk that you wish to modify The following list will help you to select the required trunk Option Includes the following trunks T1 Trunks All trunks on T1 cards in the system Analog LGS Trunks All trunks of LGS type including analog cards and circuits on digital trunks T1 E amp M Trunks All trunks of E amp M type on analog cards not including E amp M trunks on T1 cards DID Trunks All trunks of type DID 8 15 CVD Wizards CVD User Manual Choose Dial Number In this step you are required to select a free dial number from a pre selected list of Coral NPL dial numbers 1 Enter a range of dial numbers in the From Number and To Number fields To reduce the time associated with calculating free dial numbers enter small ranges between 100 to 1000 The
100. rersreee Coral Xplore nessi eeo endas 3 19 Node Cont nts cnnan nannat C StOMIZINE iair esre oE E REE Ei 4 2 Node NPL customizing menus and icons 04 4 5 Offset Filter s ie iiss dese icee in ees customizing toolbars ce eeeeeneeeeeteees 4 2 Port Wists oe ecteernceme teaser tes a menu bar eee 13 18 Ringers resizing PANES eeeeeeseesecseeseeeeeeeeeeneees 4 2 SLT Database shortcuts pane 13 20 SMDR c eee toolbars display wd lO Timers working window 13 20 Toll Barrier MENU Bars cee ves reran hiana s 3 18 Tone Plan eeeeeeneeeeeees menus Trunk Default Configuration CUSTOMIZING 2 aka e 4 5 using modifying list view ssec 5 4 WEAC siecsenebitectees seceded multiple Values ccc neee ees 4 10 free NPL numbers report N G rere navigating in the CVD sesser 4 12 PA COSSY T A AE 1 navigating with Coral explorer 4 13 NPE IARE En See Numbering Plan H NPE kS roeren E sieeeeeca es 5 10 Numbering Plan hardware system requirements in adding dial numbe S c ccccccccsesseeeeee 5 8 hunt groups report ccccecsseesesesestseseseeeeseees deleting dial number 5 10 erasing NPL z MKS er E E E EE I modifying list VICW ccc eeeeeeeeeteeeeeeees 5 4 icons overview CUSLOMIZING EE EEE ceed updating dial numbers 0eeees 5 9 installing CVD viewing dial number properties 5 7 installing ODB API Numbering P
101. rin aa 2 1 Packing ISU oo ccd gutcets n EREA 2 1 CODE APD Sone are Saa BOn EOS 2 2 CVD Software Installationen E 2 6 Connecting the CVD PC to Coral Plexi ont issicsssssniedessssacseveaiiorescsneensusasorusanecseoes 2 9 PU DprA base SCDE S oiai R 2 13 Terminal Setp Route TERM Osier iiis ieren ostasi r oesi EAA AES 2 13 Be Gatine Sedese punn lt ucia con atenseesuigsaseat beau sesawcibocstealsouendseustadiates 3 1 Logeing on and the CVD Start WmdO Wiis sists soastsciesiests eet bccn ince ET 3 1 System Administrati nir r NEEE I O eas ees 3 3 Sie DENN ennen RA R EEO 3 4 User DSIMiUION spannir AN ARN 3 7 Protiles Denmiti Otis nriran ETA 3 10 Connects to the Coral FIXI COM rsrsrsr ana n E an ETRA 3 12 Before Canneching to the Coral ersen r A 3 12 MOMS CHIT O COral essesi reniir r r EE AA 3 15 Changing the Communication Protocol iscsi nsssesierninacnrsianarmnannwes 3 17 Table of Contents CVD Main Window a ciiicnnaavnvanilnansisannnnaniianiaannunianit 3 18 Ment Bat incsnciiaiwdniind anne common SH GARIN 3 18 Toolbars Display ennonn eoni aa nel simian RN 3 19 Coral Explotet nin a A E ann ANN 3 19 SHONCUES PANE anois Ena minim sha RANE AR 3 20 Working WindOW sisinsicinawansninbania iti anwar anne elaine AR 3 20 Statis Bal sasvesi ras esineivemimin ernie E nbn memminauanveiieinds anit 3 21 d Basie Operations icsdsiciaasisniviacdsindinaknvnainenaniavieniaaiierdasve 4 1 MOVER VIE Wises cic cs ssi EREE E A N sweetened une 4 1 Custom
102. rt List by filtering a specific parameter 1 Select the required column 2 Right click and select the Add Filter option 3 Enter the specific text or number that you would like to view For example in the Slot column you may wish to display only the ports in Slot 7 The current Port list is re filtered according to the new filter i e only Dial Numbers that reside on Slot 7 are displayed in the Port List The filter information is indicated in the status bar of the form see on page Refreshing the Port List To return to the original Port List format right click anywhere in the list and select Remove All Filters CVD User Manual CVD Forms Toll Barrier Toll Barrier contains the programming instructions for defining Toll Barrier elements and defines illegal numbers that cannot be dialed depending on the station s COS definition When this form is displayed Toll Elements already defined appear as a list on the left side of the form To view the parameter values of any of these elements click the required Element Parameter values of the elements appear in read only fields and cannot be updated To add a Toll Barrier element 1 Click the Add button A new element is automatically added to the Toll Elements box 2 Define the five parameters for the new element To remove a Toll Barrier element 1 Select the Toll Barrier element you wish to remove 2 Click the Remove button at the bottom o
103. s Oi SEVI Orrin EAE ET 8 17 Choose LSS CITC TYPE araire rea D A OAA 8 18 Choose Tink Gron siririna e E A AAA 8 20 Station Data Transrer Wizatd 5c cacss wie cesusscaerses Erina E EEE AE ENEA 8 22 Step 1 Choose Primary and Secondary Stations sesesesesesrererserreererererereesees 8 22 Step 2 Choose Data to Trametes vay sicsissdccccssscssstesstsncvesnasieceonashesencadaessisesess exes 8 23 EASES Wizara a E RAE ESATEN AROA 8 26 Chose Dial Segue NG Essor a a E A AE OER 8 27 Check Overlaps arcaei R E NRO A 8 28 C boose POSION aricii a aa A ontartaenets 8 29 Dial Sequence Path Finish sirieni E 8 30 Call Coverage Wizard itis ticle apace IRER EEE Geese 8 32 Forwarding CES recie aerie i EE E EEEE 8 34 PUG Mp OTOP S pererin E E IE EN 8 36 Segvential Can ENNE escorrir as N E E E 8 39 Table of Contents Line Key Appearances iriiisinueninarnnnonsinsinmnndannmennieanwes 8 42 1 Introduction Overview The CoralVIEW Designer CVD is a Windows based configuration and database management system of the Coral FlexiCom The CVD offers a friendly graphical user interface which eases and speeds up the process of programming and maintaining the Coral database This is accomplished using the CVD comprehensive set of forms that graphically present all the information needed for initial configuration and ongoing maintenance of the Coral system A set of wizards automates frequently used tasks These wizards are highly useful for novice users
104. sdenmedpaoebesansavibianraucs 6 60 POE ce caesi ast ATE EEA AE eee aan 6 61 ENG EE evade ATE TEE A E AE E A E AT A T sve eek 6 61 OMDR ai AE 6 63 NGtWOIK panu nn aAA AR A ASAA 6 64 Nodo NEC aserrean atid preenenaunceseava sans tae uatleanasse 6 64 Node COME S epena A OE NEE ETE 6 65 a REPOS reran ae anise 7 1 D E A T E E P E E E T E 7 1 SOE aa E E E 7 3 Table of Contents TUDE surar win Reh A ERR REO aH ERLE 7 3 Boss Group erin anA EN ANNO OO EEA e eae 7 4 MOO TBS SEs ta saan eine a ced nwt wet acon ws denadns ees 7 5 SLT COW cies es scisn ag hel susade ia nuactustencation anata E ai I adad 7 6 TA e E E E E A E A N E T 7 7 PLIS siimsncinccninsnsiiaimnrimaasinemianiei A A 7 7 Private Librarie givir A EA A EE 7 8 Pui LIBANESE AEAT sense einen 7 9 Eee NEE um ers a nuit ea aco neanl eo akaee ee nate 7 9 e CVD Wizards aes csssscnuscisicnsssisecavscisescussasncesicasvieestasutusiecsuiesstesnsesseosnieustacaeundeieyiessenises 8 1 Overview EET AA EA 8 1 WW CCAS wiih Wizard Soarian aE E EA 8 2 Add Modify Staion Wizard epcrcsnsirnnaa nA EAE 8 4 Choose Dial Numbi arivir nerro er anaa ETA 8 6 Class Gt SEVICE orean E E 8 7 Add Remove MCAUUIGS 510i dicts ri eE EETA 8 8 Keyset Button Programming eicsiisiviraiedasccieenesteaivds EA 8 10 Add to Groeien i a R E OAT 8 11 Add Modify Trunks Wizardsin r AiE 8 13 CHOOSE TIDE asiriar a erie eben 8 15 Choose Dial NurgbeT sce issasits anevaceatabenianenesseieimiauidasiyadedowatlamspmuinmnianbauaun 8 16 Clas
105. step Cancel cancels the operation and closes the wizard Help gets assistance regarding the current step The final step of each wizard generates a wizard report that summarizes all the actions performed by the wizard 11 gt NOTE While working with wizards you cannot make changes to forms 8 2 CVD User Manual CVD Wizards El Station Wizard n Wizard Report E l Zoom 100 z 12 27 00 Coral View Designer Station Wizard Report For Station 2269 Parameter Name Old Yalue New value Exception Action Type Slide Operation Mode Modify Modify Add and Modify Station Wizard Station Type DKT Numbers DKT Numbers Select Station To Modify Dial Number 2269 2269 Select Station To Modify CF_ALL 6269 2239 operation Update Feature Add and Remove completed Features successfully Wizard Report Window The information in the wizard report is distributed over six columns Column Description Parameter Name Name of the wizard parameter Old Value Parameter value before running the wizard New Value Parameter value after running the wizard Exception Status of the action Action Type Name of the action performed by the wizard Slide The wizard window in which the action took place To print the report click the icon A To export the report click the E icon and then select the type of file format text or html To view other pages of the report use the arrows on the bottom of the w
106. t once shortcuts are added they will remain there for your next CVD session unless removed manually To add an item to the shortcut bar drag and drop the item onto the shortcut bar To remove and item right click and select Remove from Shortcuts Working Window The working window displays a list of dial numbers selected in the NPL 3 20 CVD User Manual Getting Started Status Bar The CVD Status bar provides information on the current CVD session and connection settings The information is presented from left to right Current logged Name of Site Current Time on user ID ET admin On Line Sy ECI 11 28700 4 15 PM Connection Mode Current Date Status Bar 3 21 4 Basic Operations Overview Basic Operations cover general operation procedures of the CVD application This includes the following issues page 4 2 page 47 page 4 12 page 4 19 page 4 20 4 1 Basic Operations CVD User Manual Customizing the Main Window You can customize the main window setup in various ways Resizing Panes The width of the Shortcut bar and the Coral Explorer are resizable to fit more information conveniently To resize these panes place the mouse pointer over the borderline The mouse pointer turns into a double headed arrow Click and drag the borderline left or right as required Customizing Toolbars The CVD offers 12 different toolbars which provide access to every f
107. tal Network A carrier provided service that accommodates a variety of switched digital data and voice transmissions simultaneously Interactive Voice Response function similar to voice mail systems but have the added ability to request or act upon information gained from the caller Communication port RS 232 to the Coral system KBO always resides on the MCP G 2 CVD User Manual Glossary Term Acronym KB1 Kbps Keyset LCR ARS LS Trunk Network Node NPL ODB API PEM PI PRI PSTN Description Keyboard Number 1 on the Coral FlexiCom 200 Kilo thousands bits per second EKT VDK DKT DST GKT FlexSet Telephones Least Cost Routing also known as Automatic Route Selection ARS Loop Start A trunk that gets dial tone when a 600 ohm loop resistance is put on it by a KSU PBX or analog phone 1 an interconnected group of nodes 2 A series of points nodes or stations connected by communications channels the collection of equipment through which connections are made between data stations A point of interconnection to a network Numbering Plan The NPL determines system wide dialing plan for all hardware and software identifiers used for programming purposes up to 8 digits Open DataBase Application Programming Interface The CVD application uses this protocol to interface with the Coral FlexiCom Programmable Expansion Module for use with VDKs and enhanced EKTs Program In
108. tcut icon named after the item from which it was created In this way you can create shortcuts to forms stations or even wizards that you frequently use To create shortcuts Select an item and then drag it to the shortcut bar Or Right click an item and select the Add to Shortcuts option To delete shortcuts Right click a shortcut and select Remove from Shortcuts 4 19 Basic Operations CVD User Manual Viewing CVD Loggers The Loggers window displays recorded information regarding system use and users The window divides into three different records distributed over three tabs accordingly E Loggers Oe x Connection Errors Database Put EKT check_out Value True For DialNumber 416 OK at 15 47 50 Put EKT pec Value No For DialNumber 416 OK at 15 47 50 Put EKT acd pe Value No For DialNumber 416 OK at 15 47 50 Get Music Sources LocateShelfSlotMusic0 OK ToneTypeO OK MusicSelection OK at 15 50 54 Get SLT DEFINITION announcer Value False For DialNumber 200 OK at 15 50 54 Get SLT DEFINITION announcer Value True For DialNumber 201 OK at 15 50 55 Get SLT DEFINITION announcer e False For DialNumber 202 OK at 15 50 55 Get SLT DEFINITION announcer Vaile False For DialNumber 203 OK at 15 50 55 Get SLT DEFINITION announcer Value False For DialNumber 204 OK at 15 50 55 Get SLT DEFINITION announcer Value False For DialNumber 206 OK at
109. terface A menu driven interface system for programming the Coral FlexiCom Uses terminal emulation to connect to the Coral Primary Rate Interface ISDN T 1 or PRI card for Coral FlexiCom Public Switched Telephone Network The telecommunications network commonly accessed by ordinary telephones key systems PBX trunks and data G 3 Glossary CVD User Manual Term Acronym Description equipment RMI Remote Maintenance Interface circuit card to be installed in any universal card slot It supplies 3 RS 232 ports a 300 baud modem relay contacts for night bells or alarm notification music on hold input and paging output SLT Single Line Telephone same as IST SMDR Station Message Detail Recording TK Trk Trunk Trunk A single circuit between two points both of which are switching centers or individual distribution points A trunk usually handles many channels simultaneously UNA Universal Night Answer is a generic term used to describe a bell or device used to announce a ringing call VFAC Verified Forced Authorization Codes are used to make users accountable for their calls by attaching a unique code to each SMDR record for billing or toll fraud prevention G 4 Appendix The following table lists forms and the forms linked to them Linked forms that open with the same entry as in the source form are marked by a symbol next to them No Source Form Linked Forms 1 Numbering P
110. tidiusssssveuasstavsunssssinsstaivents 6 1 OE E A E N eae vies E 6 1 Sye FOTE nana E T A 6 2 CG Lnr N 6 2 Hardwate DANG coos cisdnipaitea dodictbesulbeeuneducseunatnapaied ibaubeseosaweannesinpaieaniviadpib cbeanaeeweennes 6 4 Table of Contents Hardware Graphic Map sinsisiiianninndannnancincinnminannnonnennn 6 11 Port List i3 c53nisisavesnemsvininsinpeeiee At ERE ARA IRENE 6 14 TO Bae sar nena TARA AARAA 6 17 VFAC Vernfed Forced Account Code Jo rsssrrieiirr aeia ieee ieia 6 18 LE n ETE A E TAE TET ATA E A A E EATE A 6 19 RINSI nr A E A E EEO 6 22 Ee FIET ae T 6 23 Tone WP rcs cats sree vac saecceasadoinacctieiners easieteareh ania Aises ereare ease 6 25 PART AN GS AEE E A ETE E A E E A ee die te A 6 27 apnar aae E E E E A E 6 29 Coral EMMIS aoan E TE 6 32 TUD A AAAA Ree AA 6 33 Pernt Contour an Osana Ea AEAEE EA 6 33 Digital Trunk Configuratio eraren n a EER 6 34 OTIS IS Sye BOMAN eirese nAi E EAE E 6 35 SAUN er TA WIE A A 6 37 SLE Database pnra ere A EEA EAS 6 37 Eeyset PIcrerence 5 ssnsiciniarin NE AAEE 6 39 DES renrum ARA E 6 41 Keyset Botton Prosraniming svpanppniibianin AEA 6 43 TANE Evna AA Anan 6 46 Features Contool renee aa AEE 6 47 GIOUPS isconmansiiasnsiurmn AR R EA AA TA O 6 51 HONE GOU Den A A 6 51 Alternate ROU Eeen n ERA EA TE E aise 6 54 E EL i e E E AT A ATA A E N E eae 6 56 RON ananin oir E neusanebastieaea 6 58 By ENSE guni a a 6 58 ISDN Sipnalime Carmel ccisas ssusockenondeshedieassnosensvaueaanheutone
111. ting access number Removing dial sequence Modifying dial sequence Creating new dial sequence Choose a Dial Sequence Select the dial sequnece you want to remove Choose a Dial Sequence Select the dial sequence you want to modify Enter New Dial Sequence Select a new dial sequence Check Overlaps Check for overlaps with existing dial sequences Choose Position Select the position of the dial sequence within the routing access Enter Number of Digits Type in the number of digits and select the dial type Dial Sequence Path Finish Select an element to which the dial sequence applies Report LCR ARS Wizard Flowchart 8 26 CVD User Manual CVD Wizards The following sections describe some of the LCR ARS wizard steps in greater detail Choose Dial Sequence This step appears if you selected to modify an existing dial sequence To select the required dial sequence place the mouse pointer over the left most column When the mouse pointer changes into click the required line to select it Alternatively you can type in dial numbers in the From Dial and To Dial boxes at the bottom of the window to be Modified RoutingAccess 4941 Name net_1 Select Dial sequence to be modified From Dial 1215 z To Dial fis x Help lt Back Next gt Cancel LCR ARS Wizard Choose Dial Sequence to Modify 8 27 CVD Wizards CVD User Manual Check Overlaps Th
112. tion Text box Click inside the box and type in the required value Listbox Click the down arrow next to the box and select a value Or Click inside the box and type in a value Listbox with See Entering Multiple Values on page multiple values String box Click the down arrow next to the box and select elements to build a string of instructions Elements can be numbers and operators that perform a function on these numbers Enter Dial Number Remove D Delay Stop Dial Outpulse wait period Table Cell Click inside the table cell A down arrow appears Click the arrow and select the value in the list that opens Q To view current values of parameters place the mouse pointer over the parameter A ToolTip with the parameter s value appears Q To view full names of parameters place the mouse pointer over the parameter A ToolTip with the parameter s full name appears 4 9 Basic Operations CVD User Manual Entering Multiple Values Many parameters in the CVD forms allow setting multiple values This type of parameter is indicated by the word Multiple in the adjacent text box of the parameter instead of showing the parameter s value To view all the values set for a specific parameter place the mouse pointer over the word Multiple A ToolTip appears displaying all assigned values This is illustrated in the following figure TK_GRPS ROUTING AC 9 81 82 83 70
113. tion number on the left hand column and the required wakeup time on the right hand column as shown in the following figure 6 61 CVD Forms CVD User Manual Hotel Form Wake Up Report 6 62 CVD User Manual CVD Forms SMDR The SMDR Station Message Detail Recording form is used to set SMDR parameters The form distributes information over four tabs individually accessible from the SMDR option in the Hotel menu Tab Description Control SMDR control is used to set the SMDR report display storage and call data requirements to generate a record Click required parameters and select values in the list that appears Format Parameters Allows you to define which information parameter codes will be shown in the On Line report Place the mouse pointer over any parameter code to view a description of this parameter in the adjacent box Check parameters that you want to include in the report uncheck parameter that you want to exclude from the report Auto On Line Sets the periods at which the system generates SMDR On line reports for outgoing calls available only if Display Out is set to No Click required parameters and select the values in the list that appears Charge To display and reset the charges or charge individual stations Select an individual station or a range of stations and click Report to generate the charge report To reset charges for a station
114. to the number of discrete conditions or events per second If each signal event represents only one bit condition baud rate equals Bps bits per second Bearer Capability COS A path for electrical transmission between two or more points Also called a link line circuit or facility CoralLink Adapter A daughter board that connects to the MEX in the large Corals and to the MCPsl in the Coral FlexiCom 200 This card links the Coral to a computer LAN using Ethernet This link is CSTA compliant for CTI application use If the Coral is using duplicated common control two CLA cards will be required Glossary CVD User Manual Term Acronym CNF COS CVD Database DB DDI DID DPEM E amp M E amp M Signaling GS Trunk HI ISDN IVR KBO Description Conference cards Can be installed in any universal or shared service card slot Class of Service CoralVIEW Designer application As related to telephony the information in a PBX that consists of the site unique programming Database Direct Dialing In Direct Inward Dialing trunks Digital Programmable Extension Module Tie Line signaling leads Voice transmission system that uses separate paths for signaling and voice The M lead mouth transmits signals to the remote end of the circuit while the E lead ear receives incoming signals Ground Start Trunk Human Interface Same as PI Program Interface Integrated Services Digi
115. to the specified directory Allow the wizard a few minutes to finish copying files At any point in the procedure click Cancel to stop the installation The Setup Complete window appears when copying files is finished CVD User Manual System Setup Setup Complete Setup has finished installing Coral ODB API Activex Control on your computer Setup can launch the Read Me file and Coral ODB API Activex Control Choose the options you want below Click Finish to complete Setup ODB API Setup Setup Complete Window 5 Click Finish to complete the ODB API software installation After the PC restarts continue with the CVD software installation in the following section 2 5 System Setup CVD User Manual CVD Software Installation After you have installed the ODB API software log on to the computer 1 Inthe CVD Splash window Page 2 2 click Install CVD A message box appears indicating that files are being copied After the required files have been copied the Setup Welcome window appears A Coral View Designer Setup ea Welcome to the Coral View Designer installation program Ped Setup cannot install system files or update shared files if they are in use Before proceeding we recommend that you close any applications you may be running Exit Setup CVD Setup Welcome Window 2 Close any applications that might be running and click OK to proceed with the setup or click Exit Setup to exit
116. ual CVD Main Window Following a successful login the CVD main window appears This window provides a menu bar toolbars the Coral Explorer pane and the shortcuts pane to navigate between the various forms through which the system is configured and monitored These tools are described in the following sections Menu Bar Working Window R Coral VIEW Designer admin ECI Start Installation System Trunk Station Groups LCR ISDN Hotel Network Wizards Reports Help 18 x Toolbars Display 1 9 ee Le S RR Er ORARE A Rik Maaaou HOH AOS ea s a Er Sg a jShortouts fE Coral Explorer Hl Coral Configuration 3 Numbering Plan Go Envelope Shortcuts pane ad Reports W Wizards Status Bap ff admin BT On Line RP ECI 11 15 00 5 24 PM 2 CVD Main Window Menu Bar The menu bar contains 13 main menus Each of these menus provides access to a particular aspect of the Coral system configuration and tools to monitor the system The menu bar groups forms according to subject for example the Station menu or the Trunks menu 3 18 CVD User Manual Getting Started Toolbars Display The toolbars provide quick access to all CVD forms Similar to the menus the icons in the toolbars are grouped according to subjects By default only a few toolbars appear automatically when you connect to the CVD To display other toolbars right click anywhere in the toolbar area and select the
117. ule Key Definitions Overwrites the target station definitions Definitions that do not apply for the target station will be skipped Short and Long Names Overwrites the target station including blank names Button Programming Overwrites the definitions of the target station In case the number of buttons does not match the station with the fewer buttons defines how many buttons are transferred Features Overwrites the same features at the target station Features at the target station that are not defined at the source station will remain the same Preference Deletes the preferences at the target station and updates the preference according to the source station Pickup group If the group memberships at the source station and the target station are different then the target s memberships are removed and reassigned according to the source station Other groups Complete the target station s memberships according to the source station Swap NPL Transfers extension numbers between the two stations 2 Click Finish to begin transferring data 8 25 CVD Wizards CVD User Manual LCR ARS Wizard The LCR ARS wizard allows adding modifying and removing LCR ARS dial sequences The following flowchart illustrates the steps in this wizard Opening Window Select creating a new dial sequence modifying a dial sequence or Choose Routing Access Select a rou
118. umber properties E E 5 7 e a2 oe Viewing loggers c cccscessessesecseeseesessteseestesees 4 20 stations report 0 eee eeeeeeeeeeeeeeeteeeeeteeteeeeeees system administration W Site definition iersasin uee iniaa 3 4 izard user definition 3 7 as ae dify Stati user profiles definition cee 3 10 Ad PR ne T a oe oe ee ae system requirements odify Trunks oN hardware ecinetegnntiasuagu cian 1 4 Call Coyerage inenen SOPW ALC ionici reetis ieees 1 4 LCRARS A AA A tee system setup Station Data Transfer wa connecting the CVD to Coral css csssssseeee 2 9 working WIth tic ieee na ea A installing CVD sneinen 2 6 wae n oral CAPLOPET sanan installing ODB API nnn 2 2 Working WMC OW mem sig Overview working with wizards packing list eeseeeeeeeeneeeeeteeeeeeees 2 1 Tadiran Telecom Business Systems Ltd International Headquarters Tadiran Telecom Business Systems Ltd 18 Hasivim St P O Box 450 Petach Tikva 49105 Israel Tel 972 3 9262000 Fax 972 3 9262310 USA Headquarters Tadiran Telecom Inc 4 Tri Harbor Court Port Washington NY 11050 Tel 1 516 632 7200 Fax 1 516 632 7210 Visit us at our website http www tadirantele com Email coral tadirantele com CoralVIEW Designer CVD 2 5 0 User Manual CN7244 7161901 Issue 1
119. y None Stop bits 1 Flow control None 6 Click OK to save the change and to close the Property sheets 7 To start a session with the new settings click Disconnect B and then reconnect 2 11 gt NOTE Setting the communication parameters on the site definition does not affect the communication parameters for the HyperTerminal and vice versa 3 14 CVD User Manual Getting Started Connecting to Coral After setting the site definition as described in the previous sections you are ready to connect to the Coral FlexiCom To connect to the Coral 1 In the Start window select Start gt Connect The Connect Coral Site window appears Connect Coral Site x Coral Site ECI X NPL Option Port T Connect By Modem Cancel Connect Coral Site Window 2 Inthe Coral Site list select the site to which you want to connect 3 Inthe NPL Option list select the required option as explained below Q For initial connection to the site Select Download NPL amp Sizes This option downloads the Coral numbering plan and size definitions to the CVD The download process takes about 2 minutes depending on the size of the NPL the baud rate and the computer type Q For subsequent connections to the site 3 15 Getting Started CVD User Manual Select Existing NPL This option uses the Coral numbering plan and sizes that was last loaded to the PC
120. yed information is identical except for the order of appearance Open the form by selecting the required method Signaling Channel or Card Location in the ISDN Signaling Channel option under the ISDN menu Q If you open the form in Card Location enter values in the Shelf Slot and DSL boxes only PRI and BRI card are available The CVD collects the information according the location you entered the signaling channel is displayed in read only field Q If you open the form in Signaling Channel select the required number in the Signaling Channel box The CVD collects information according to the channel that you entered the physical location is displayed in read only fields While you are in one of the modes you can switch to the other mode by clicking either Signaling Channel or Card Location buttons which ever is active 6 60 CVD User Manual CVD Forms Hotel Hotel The Hotel form is divided into five tabs a Wake Up Control Q Wake Up Report this tab is used to retrieve Wakeup information of hotel rooms O Names QO Room Status OQ Busy Display To generate a Wakeup report 1 Select the Wake Up Report tab 2 Enter the range of the report in the From Station and the To Station boxes 3 Click Report The CVD starts loading data from the Coral During this process a Loading Data message is displayed When loading of data ends information appears at the table below This table includes the sta

Coralview Designer user manual version 2.5.0

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