End user manual
Contents
1. Catalog ES Transaction in Process My Details Contact Help FAG Terms of Use Sales Conditions Log off Product Catalog Search Results q Return to Categories 33 Products Found Products Per Page fi 0 Product Number 3MKSSOE 1 2 3 Es Next Name split outdoor Overview Product Search for all the word i Price For any of the words Quantity In Basket Product Number Name Search D li PC ondloutdoor compressor c o 993 54 EUR rer E i PC SMKS90E Split Aircond outdoor compressor c o 1 737 39 EUR D iii PC 4MKS75F Split Aircond outdoor compressor c o 1 485 09 EUR E i PC 4MKSSSE Split Aircond outdoor compressor c o 1 075 32 EUR D iii PC 2MKS50G Split Aircond outdoor compressor c o 946 56 EUR E ix PC RK35GV Split Aircond outdoor compressor c o 566 37 EUR D iii PC RK25GV Split Aircond outdoor compressor c o 419 34 EUR ly E ix PC RK20GV Split Aircond outdoor compressor c o 346 26 EUR D iii PC RKS71F Split Aircond outdoor compressor c o 1 107 51 EUR E f PC RKS60F Split Aircond outdoor compressor c o 917 85 EUR 1 2 3 4 Net Ca Figure 26 Extended search for any of the words When using For all of the words the search result will contain all products found for Product Number AND Name Use of the wildcard is helpful when using the extended search facility DAIKIM Mir Jansens BestCool GmbH B2B Shop international E Transaction in Process My2. compressor c o 1 075 32 EUR Indoor 1 PC ES 4MKS75F Split Aircond outdoor compressor c o 1 485 09 EUR DF iia PC 5MKS9OE Split Aircond outdoor compressor c o 1 737 39 EUR 4 4 p m i Ld wo m m Q tz J Products Per Page 10 Figure 18 Select product Adding products to the shopping basket can be done by Entering a quantity and then clicking on the button shopping basket This item will be added to your basket Selecting one or more item lines and then clicking Transfer Selection All the selected items will be added to the shopping basket Page 17 of 40 End User Manual Daikin E Commerce Application ECOM Once products are added to your shopping basket a indicates that these products have been added To finish browsing the catalog and go to your order click on the shopping basket icon on the top of the page P DAIKIN Mr Jansens BestCool GmbH B2B Shop international My Transactions Catalog Ei 1 Item s to the value of 2 150 64 EUR My Details Contact Help FAG Terms of Use Sales Conditions Log off Product Catalog Multi Split k rch gt Extended Search Overview Product Price Quantity In Basket Product Number Name Eoma D IE PC 2MKS50G Split Aircond outdoor compressor c o 346 56 EUR Heat Pump UTIMS D a PC 3MKSSOE Split Aircond outdoor compressor c o 993 54 EUR Split Pair DL i2 PC 4MKSSSE Split Aircond outdoor compres
3. Details Contact Help FAG Terms of Use Sales Conditions Log off My Transactions Catalog Search Results 1 Products Found Products Per Page i 0 q Return to Categories Product Number 3MKSSOE Name split outdoor s Overview Product wats EN CRE Quantity In Basket Product Number Name 1 Figure 27 Extended search for all the words Page 23 of 40 End User Manual Daikin E Commerce Application ECOM 7 3 Browse catalog The product catalog has a logical hierarchy in which the products are grouped Browse through the navigation of the product catalog to select the group of products you want to see Eg Outdoor gt Cooling only gt Multi Split P DAIKIN Mir Jansens BestCool GmbH B2B Shop international My Transactions Cataloq ES Transaction in Process My Details Contact Help FAQ Terms of Use Sales Conditions Log off Product Catalog Multi Split k rch gt Extended Search Overview Product Price Quantity In Basket Product Number Name Eoas n i PC 2MKS50G Split Aircond outdoor compressor c o 946 56 EUR Heat Pump Eesaia O a PC 3MKSSOE Split Aircond outdoor compressor c o 993 54 EUR Split Pair Lii PC 4MKSSSE Split Aircond outdoor compressor c o 1 075 32 EUR Indoor D iz PC 4MKS75F Split Aircond outdoor compressor c o 1 485 09 EUR DF ia PC SMKS90E Split Aircond outdoor compressor c o 1 737 39 EUR 4 gt Prod
4. Product Catalog New Transaction Figure 47 Transaction history Use the drop down filters to navigate Document type orders or templates Status select possible status D the reference number Creation Date Select the relevant period Click Go to find documents They will show up in a list underneath P DAIKIN Mr Jansens BestCool GmbH B2B Shop international My Transactions Catalog IE Transaction in Process My Details Contact details Help RE T amp C Sales conditions Log off Ti t Products Welcome Welcome to the Daikin Belgium first webshop Please have a look and order your products online on the web Web shop available from Sam till 8 pm Product Catalog 8 Documents Founc gt Browse in the Product Status Transaction wDate Open 2866000 24 09 2008 Open 2855850 pen 2865846 1t es New Transaction Open 2965842 Creat Creat Figure 48 Search results Click on the transaction number to display the document Page 39 of 40 End User Manual Daikin E Commerce Application ECOM P DA IKIN Mr Jansens BestCool GmbH B2B Shop international My Transactions Catalog Ij Transaction in Process s Contact details Help F Tac Sales conditions Log off a re Order 2866000 from 24 09 2008 Your Reference demo order 3 Overall Status Open Document Type orders Delivery Status Open Status Open Total Net Price 2 1
5. time goes outwith the opening hours you will be forwarded to this page and cannot continue shopping P DAIKIN system is currently unavailable The webshop is currently closed for techincal reasons The webshop can be used during following hours Mo 8 00 20 00 Tu 6 00 20 00 We 8 00 20 00 Th 6 00 20 00 Fr 8 00 20 00 5a 900 15 00 Current ime 14 48 51 Figure 9 Opening hours Page 9 of 40 End User Manual Daikin E Commerce Application ECOM 5 Quick start 1 How to order if you know the product reference 5 1 Create a shopping basket This topic will show you how to create an order if you know the reference of the products you would like to order Creating an order is done in the shopping basket Click Create new Shopping basket in the main area of the screen A detailed description of the shopping basket can be found in chapter 8 P DAIKIN Mr Jansens BestCool GmbH B2B Shop international My Transactions Catalog Transaction in Process My Details Contact Help FAQ Terms of Use Sales Conditions Loq off Ti t Products Welcome Welcome to the Daikin Belgium first webshop Please have a look and order your products online on the web Web shop available from Sam till 8 pm Product Catalog D Browse in the roduct Cataloc jo Your credit is over limit Figure 10 Create shopping basket Page 10 of 40 End User Manual Dai
6. 50 64 EUR Shipping Costs 0 00 EUR Creation Date Last Month Taxes 438 09 EUR ID Type Transaction Total Gross Price 2 588 73 EUR ib pm Default Delivery Settings For Items Delivery Address BestCool G Tibarg 54 Hamburg Es Ea Shipping Conditions Normal Requested Delivery 8 Documents Found Date 25 09 2008 Status Transaction Date Your Reference Open 2866000 24 09 2008 demo order 3 xpectec Total Price tem Product Quantity Description Ava Open 29865950 18 03 2008 test N test jv il is T Open 2865842 18 09 2008 test 18092008 iii f a Status Remaining Quantity Unit Price Open 2865941 18 09 2008 test 18092008 ii Open 2865940 18 09 2008 test 18092008 Open 2865890 11 09 2008 demo order2 Open 2865889 11 09 2008 demo order Figure 49 Order in transaction history Page 40 of 40
7. DAUK ECOM site https www2 daikineurope com 54500 b2b ECOM b2b init do You can add this URL to your browser favourites for future reference A link to the ECOM site can also be found on the Daikin extranet www daikin co uk extranet 42 Login amp Password Your User ID and password were sent to you by email Fill in the User ID and Password fields Click Log On P DAIKIN E Commerce Business to Business Application l Welcome Language English hu Uzer I0 Fassword Figure 1 login screen A link to General Contact Information can be found on the right top of the page Here you can find the contact information for a number of countries including the UK If you have problems logging on please contact us using the UK contact details Figure 2 General contact information Page 3 of 40 End User Manual Daikin E Commerce Application ECOM P DAIKIN General Contact Information web vw dalkin de United Kingdom Daikin Airconditioning UK Ltd The Heights Brooklands Weybridge Surrey KT13 ONY T 0845 6479300 F 0845 6419319 E eorders idaikin co uk Web vw daikin co uk extranet win daikin co ukfextranet uk LE E Page 4 of 40 End User Manual Daikin E Commerce Application ECOM In case you have forgotten your password click the button Forgot your Password P DAIKIN E Commerce Business to Business Application General Contact Intarmatian
8. Daikin logo and the name of your company and contact person Main area welcome text link to the product catalog shopping basket amp creation of order templates Credit Message warning message if your credit limit has been exceeded Navigation 1 main navigation for the product catalog and your transaction history Search area Search your transaction history Navigation 2 Links to my details contact details help FAQ T amp C Sales conditions Log off When you have reached your credit limit a message Your credit is over limit will be shown at logon This is a warning message you can still use ECOM but your order will not be delivered Please complete your order then contact your local Daikin credit controller for further information Sales conditions Log aff Figure 6 Navigation 2 My Details your company details Contact details contact information for all Daikin UK sales offices Help help information FAQ frequently asked questions T amp C Terms and conditions Sales conditions sales conditions Log off close ECOM The links will show the information in a popup exept the Log off link When clicking the My details link a popup will appear It contains your company details customer number etc It also shows the date when you accepted the Daikin terms and conditions The terms and conditions can also be read by clicking T amp C Page 7
9. E Split Aircond outdoor compressor cio 2PC 2 2 08 2008 Jon a5 5 pegal Figure 15 Confirmation screen Page 14 of 40 End User Manual Daikin E Commerce Application ECOM 6 Quick start 2 If vou do not know the product reference 6 1 Browse the catalog If you do not know the referece of the products you would like order you first need to browse the product catalog This catalog contains all products available to you grouped in a logical hierarchy Chapter 7 will explain the product catalog in detail Click Catalog to see the products P DAIKIN Mr Jansens BestCool GmbH Y B2B Shop international My Transactions Catalog Transaction in Process My Details Contact Help FAQ Terms of Use Sales Conditions Log off Welcome Welcome to the Daikin Belgium first webshop Please have a look and order your products online on the web Web shop available from Sam till 8 pm Product Catalog D Browse in the roduct Cataloc Figure 16 Product catalog Page 15 of 40 End User Manual Daikin E Commerce Application ECOM 6 2 Select a product Browse through the navigation of the product catalog to select the group of products you want to see Ex Outdoor gt Cooling only gt Multi Split The products available for a category will show up in the main area V DAIKIN Mir Jansens BestCool GmbH B2B Shop international My Transactions Catalog E Transactio
10. End User Manual Daikin E Commerce Application ECOM End user manual Daikin E Commerce Application ECOM Daikin UK Version See chapter History Author Sarah Wilson 1 Table of contents 1 Table of contents 1 2 Introduction 2 3 History 2 4 Login 3 4 1 Ecom Website 3 4 2 Login amp Password 3 4 3 Terms amp Conditions 6 4 4 User interface 6 4 5 Opening hours 9 5 Quick start 1 How to order if you know the product reference 10 5 1 Create a shopping basket 10 5 2 Enter a product 11 5 9 Confirm order 14 6 Quick start 2 If you do not know the product reference 15 6 1 Browse the catalog 15 6 2 Select a product 16 6 3 Add product to shopping basket 17 6 4 Confirm order 19 f Browse the catalog 22 7 1 Quick search 22 Te Extended search 23 7 3 Browse catalog 24 8 Shopping basket 27 8 1 Shopping basket details 27 8 2 Ship to party details 28 8 3 Manage order 29 8 4 Special processing indicator Daikin UK 32 9 Create order using templates 34 70 View my transaction history 39 Page 1 of 40 End User Manual Daikin E Commerce Application ECOM 2 Introduction This user manual will assist you with the operation of the Daikin E Commerce Application ECOM 3 History Date By 22 August 2008 25 September Revision 1 2008 C S 27d wWgsee Page 2 of 40 End User Manual Daikin E Commerce Application ECOM 4 Login 41 Ecom Website Please enter the URL below to connect to the
11. Overall Status Open Status open Your Reference demo order 3 Delivery Status Open Creation Date Yesterday Total Net Price 2 150 64 EUR Shipping Costs 0 00 EUR ID Type Transaction Taxes 438 09 EUR ID 1 Total Gross Price 2 588 73 EUR Em Default Delivery Settings For Items N Go Delivery Type Normal tem Product Description Details QTY Avail diss Lie Mis Status Unit Figure 37 Confirmation screen Page 31 of 40 End User Manual Daikin E Commerce Application ECOM 84 AM PM Delivery When utilising the Delivery time drop down an extra delivery charge will be added to your order as per our normal shipping charges E 1 Item s to the value of 189 60 GBP My Details Contact details Help FA Tac Sales conditions Log off Shopping Basket In Process Your Reference etrheqh Total Net Price 189 60 GBP Freight 0 GBP Taxes 0 GBP Total Gross Price 189 60 GBP Default Delivery Settings For Items Deliver To Airtech Ai Eastbourne Lingfield 25 09 2008 E velivery Time Delivery Type Requested Delivery Date rroauct Wuantity unit Description Total Price Unif Price rem 189 60 GBP Analyze 10 FTXS50G i PC SPLIT NO COMP UNIFIED FTXS MU 189 60 GBP 1PC 5 New Items i Figure 38 Special processing indicator Go To Template The extra shipping cost item will be added automatically after clicking To order and adde
12. Welcome Language English v User IUD Po Fassword The next screen requires your user id and the email address of the contact person of your company A new password will be sent to that email address DAIKIN E Commerce Business to Business Application Forgot Password User Hame Figure 3 Forgot password Page 5 of 40 End User Manual Daikin E Commerce Application ECOM 43 Terms amp Conditions The first time you logon you have to accept the Terms and Conditions If a new version of the Terms amp Conditions is published you will be asked to confirm again Select I have read and accepted the terms and click Submit DAIKIN Legal terms Legal Notice Daikin Belgium By accessing the Dakin Belgium HV web ie the Site you agree t the following terms and conditons calleetisely referred to as the Legal Honce I you do not agree to the following terms and conditions you may not access dus site It you breach any of the termy and condmons of the Legal Hotes your authonsianon te use the Site sgutommancally terminates Dadan Europe H V reserves the nght to change the terms and conditons of the Legal Honce from nme to ume at ds sole dicrebon Tour use of the Site will be rubsect to the most current vernon of the Legal Motte avalible on the Sate The content and Layout of dur Site are Copyrght of Diukmn Eelgam HV 1999 2000 and are protected under copynght and other mieSectua
13. ask for confirmation for creating the template Click OK to save or Cancel to return to the previous screen Microsoft Internet Explorer E X A Do vou really want to save the order template c Figure 42 Confirm screen When confirming the template a confirmation screen shows the template you just saved You can now use this for creating orders Page 35 of 40 End User Manual Daikin E Commerce Application ECOM Confirmation of receipt Your order template is being saved in the system Order Template 35 Total Net Price 2 150 64 EUR Y our Reference test template Shipping Costs 0 EUR Taxes 0 EUR Total Gross Price 2 150 64 EUR o Hii Delivery Settings For Items Delivery Type Normal aya es tem Product Description Details i Aj 5 oe 2 150 64 EUR aw 4MKSSSE Splif Aircond outdoor compressor c o o anh ae Ee eae Figure 43 Confirmation template Your created templates are available in the order history described in chapter 10 Search with document type Order templates From the main area it is also possible to use the Create new order on the basis of an order template link The search in the transaction history will result in a list underneath with the possibility to delete a template Clicking the link in the main area will result in a list in the main area V DAIKIN Mr Jansens BestCool GmbH My Transactions Catalog E Transaction in Process B2B Shop int
14. ct Help FAQ Terms of Use Sales Conditions Log off Products Your Shopping Basket as an Order Default Delivery Settings For Items Delivery Address BestCool G Tibarg 54 Hamburg Shipping Conditions Normal Requested Delivery Figure 21 Simulation screen When your basket contains all required products after the simulation screen you can confirm your order by clicking on Order It is also possible to go back to the previous screen by clicking Continue shopping A popup will ask you to confirm the order Microsoft Internet Explorer X j Da You Really Want to Send Ehe Order as Agreed in Terms and Conditions c Figure 22 Confirm order Click on OK to confirm or Cancel to return to the shopping basket Page 20 of 40 End User Manual Daikin E Commerce Application ECOM A confirmation screen will show your Daikin order number Press close to continue using ECOM DAIKIN Mr Jansens BestCool GmbH B2B Shop international My Transactions Catalog E 1 Item s to the value of 2 150 64 EUR My Details Contact Help FAQ Terms of Use Sales Conditions Loq off Transactions Products onrTirmation OT recep Thank you Your order was received and is being processed Dooument Type orders z Order 2865890 from 11 09 2008 Overall Status Open Status open Y our Reference demo order2 Delivery Status Open Creation Date Yesterday T
15. d to the pricing of the order Page 32 of 40 End User Manual Daikin E Commerce Application ECOM E 2 Item s to the value of 235 60 GBP My Details Contact details Help FAG Tac Sales conditions Log off Your Shopping Basket as an Order Here you can order goods or continue shopping Total Net Price 235 60 GBP Your Reference etrheqh Shipping Costs 0 00 GBP Taxes 39 99 GBP Total Gross Price 275 59 GBP Default Delivery Settings For Items Delivery Address Airtech Ai Eastbourne Lingfield Shipping Conditions Normal Requested Delivery 25 09 2008 Date o warning you are over your credit limit term Product Quantity Description Awail Ses y a ag 190 60 GBP 45 00 GBP 2 UK TDN_AM 1PC T livery Normal Hours AM Figure 39 AM PM delivery charge Page 33 of 40 End User Manual Daikin E Commerce Application ECOM 9 Create order using templates If you regalary order the same items you do not need to create the same order ever time A template saves all the basic information products and quantities of a shopping basket You can use this template to create an order and save time The pricing will not be saved in the template and will be recalculated in the new order When creating an order in the shopping basket click on Go to template to create a template of the shopping basket P DAIKIN Mr Jansens BestCool GmbH B2B Shop international My Transaction
16. delivery information Figure 32 View ship to party A different delivery address can entered be clicking Enter New Ship to party E The default shipping address will be shown and you can then edit this with the new information An additional remark can be added in the field extra delivery informaton but this will slow down the processing of your order Page 28 of 40 End User Manual Daikin E Commerce Application ECOM 8 3 Manage order On the bottom of the shopping basket you find the following information New Items You can add more rows by simply selecting the number from the drop down and clicking on Update Cancel Click to erase your entire Shopping Basket Toorder Click to go to a simulation of the order Go To Template Create a template with the current selection see chapter 9 Use the bin icon to erase the selected line from the basket B2B Shop international My Transactions Cataloq E Item s to the value of 2 150 64 EUR Transactions Products Shopping Basket In Process Your Reference demo order 3 Mir Jansens BestCool GmbH My Details Contact details Help Faa T amp c Sales conditions Loa off Total Net Price 2 150 64 EUR Freight 0 EUR Taxes 0 EUR Total Gross Price 2 150 64 EUR Hamburg Figure 33 Manage order After clicking To order you will see the availability for the chosen products It s a simulation of
17. ernational My Details Contact details Help FAG T amp C Sales conditions Log off Welcome Welcome to the Daikin Belgium first webshop Please have a look and order your products online on the web Web shop available from Sam till 8 pm Product Catalog Browse in the Product Catalo New Transaction DAIKI Mr Jansens BestCool GmbH My Transactions Cc talog IE Transaction in Process B O O Order Templates cu Orda Templates B2B Shop international My Details Contact details Help FAG Tac Sales conditions Loa otf 24 03 2008 Figure 44 Transactions history Page 36 of 40 End User Manual Daikin E Commerce Application ECOM Select a template by clicking on its transaction number When a template is chosen click on Transfer to move the items and basic data to the shopping basket It s also possible to change an existing template by clicking Change P DAIKIN My Transactions Catalog Mr Jansens BestCool GmbH B2B Shop international E Transaction in Process My Details Contact details Help FAG rac Sales conditions Loa off H Products Order Template 35 from 24 09 2008 Your Reference test template Total Net Price 2 472 EUR Document Type Default Delivery Settings For Items elivenr Address estCool G Tib 54 UTE 1 pique Delivery Address BestCool G Tibarg 54 Hamburg Shipping Conditions Normal Fig
18. et In Process Your Reference demo order Total Net Price 2 150 64 EUR Document Type Orders 0 EUR xes 0 EUR Status Open ota e M e 2 150 64 EUR Creation Date Yesterday m Default Delivery Settings For Items ID Type Transaction v Deliver To BestCool G Tibarg 54 Hamburg Requested Delivery ie 12 09 2008 2 150 64 EUR Analyze 075 32 EUR 1PC 1 075 32 EUR 5Newltems v EH 7 Figure 12 Add product Page 12 of 40 End User Manual Daikin E Commerce Application ECOM If you are ready to order click to order Now you will see the availability of your chosen products and the total cost including any applicable discounts and surcharges V DA IKIN Mr Jansens BestCool GmbH B2B Shop international My Transactions Catalog E 1 Item s to the value of 2 150 64 EUR My Details Contact Help FAG Terms of Use Sales Conditions Logoff Transactions Products Your Shopping Basket as an Order Here you can order goods or continue shopping Total Net Price 2 150 64 EUR Document Type Orders Your Reference demo order Shipping Costs 0 00 EUR Taxes 438 08 EUR Status C Y atu Open Total Gross Price 2 588 73 EUR Creation Date Yesterday Default Delivery Settings For Items ID Type Transaction Delivery Address BestCool G Tibarg 54 Hamburg Shipping Conditions Normal p eE Requested Delivery Date 12 09 2008 Expec
19. ith the product number or the product name It is possible to use wild cards The results will appear in the main area Your search criteria will be marked bold P DAIKIN Mr Jansens BestCool GmbH B2B Shop international My Transactions Catalog i Transaction in Process My Details Contact Help FAG Terms of Use Sales Conditions Log off Product Catalog earch Results 5 Products Found Products Per Page E 0 Overview Product Price Extended Search Quantity In Basket Product Number Name R Cl ila PC Split Aircond outdoor compressor c o 1 737 39 EUR Outdoor D f PC 4MKS75F Split Aircond outdoor compressor g o 1 485 09 EUR Heat Pump Cooling only DL ii PC 4MKSSSE Split Aircond outdoor compressor c o 1 075 32 EUR Split Pair ni i PC 3MKSSOE Split Aircond outdoor compressor c o 993 54 EUR Indoor ni PC 2MKS50G Split Aircond outdoor compressor c o 346 56 EUR al Figure 25 Search results Page 22 of 40 End User Manual Daikin E Commerce Application ECOM 7 2 Extended search By clicking on Extended Search you can search on the product number and name at the same time When using For any of the words the search result will contain all products found for Product Number OR Name Use of the wildcard is helpful when using the extended search facility P DAIKIN Mr Jansens BestCool GmbH B2B Shop international My Transactions
20. kin E Commerce Application ECOM 5 2 Enter a product The shopping basket requires that you enter some basic information Fill in following fields Your reference identify the order with your order reference Requested Delivery Date use the calendar icon for easy selection of your required date Add the unit and quantity you would like to order DAIKIN Mr Jansens BestCool GmbH B2B Shop international My Transactions Catalog amp No items in the shopping basket My Details Contact Help FAQ Terms of Use Sales Conditions Log off Shopping Basket In Process Your Reference Total Net Price 0 00 EUR Freight 0 00 EUR Taxes 0 00 EUR Total Gross Price 0 00 EUR Default Delivery Settings For Items Deliver T ID Delivery Type Normal X Requested Delivery ra Date 12 09 2008 5Newltems Fall Update e Figure 51 Shopping basket Page 11 of 40 End User Manual Daikin E Commerce Application ECOM When you have entered a product click enter on your keypad or click the Update button the product s will be added to your shopping basket The price and product description will be added to the screen P DAIKIN My Transactions Catalog Mr Jansens BestCool GmbH B2B Shop international EE 1 Item s to the value of 2 150 64 EUR My Details Contact Help FAQ Terms of Use Sales Conditions Log off UL Products Shopping Bask
21. l property mht laws Any unauthonsed use of the content may violabe such laws Any mehis not expressly granted herem are reserved Eeproduchon kansier distnbution or storage of past or all of tee Sabe m any way without the pror writen permusson of Dukan Europe HV iz probated L Trademark The trademarks logos and serate marks Masks dieplayed on thos Sde are the property of ther respectve owners DATE TI VEV amd the DAIKIN bgo aee all remrtered trademarks of Dikin Thave read and accepted the termis Figure 4 Terms amp conditions 4 4 User interface After login a screen similar to the screenshot below will open The screen contains several areas with information Mir Jansens BestCool GmbH P DA IKIN B2B Shop international Header area E Transaction in Process My Details Contact Help FAQ Terms of Use Sales Conditions Log off Navigauon Document Type Orders Welcome Status Open Welcome to the Daikin Belgium first webshop Creation Date Yesterday Please have a look and order your products online on the web Web shop available from Sam till 8 pm ID Type Transaction i Main area Product Catalog Search area Browse in the Product Catalog New Transaction Create new order on the basis of an order template je Your credit is over limit Credit message Page 6 of 40 End User Manual Daikin E Commerce Application ECOM User interface areas eplained Header area
22. lity and pricing for the order You can place and confirm the order by clicking the to order button DAIKIN Mir Jansens BestCool GmbH B2B Shop international My Transactions Catalog E 1 Item s to the value of 2 150 64 EUR My Details Contact Help FAQ Terms of Use Sales Conditions Logoff Shopping Basket In Process Total Net Price Freight Taxes Total Gross Price Figure 31 Shopping basket details The basic data contains the following information Your reference Identify the order with your reference code Deliver To Select the delivery address ship to address from the drop down o View Ship to address o Enter New Ship to Delivery Type Normal standard Requested Delivery Date enter date use the calendar icon for easy date selection Delivery time choose AM PM if required relevant delivery charges will apply Page 27 of 40 End User Manual Daikin E Commerce Application ECOM 8 2 Ship to details The Ship to details are shown in a popup screen by clicking View Ship to address with icon E This is the delivery address for your order DAIKIN B2B Shop International Ship to Address Mame 1 Bestcaonl GmbH Hame 2 Site Detail Street Hame House Humber Street 2 Tibarg 54 Postal Cade City 22459 Hamburg Country Germany Region Hamburg aj Telephone O40 52299098 Fax 040 52675697 extra
23. n in Process My Details Contact Help FAQ Terms of Use Sales Conditions Log off Product Catalog Multi Split k rch gt Extended Search Overview Product Price Quantity In Basket Product Number Name NRI n i PC 2MKS50G Split Aircond outdoor compressor c o 946 56 EUR Heat Pump Eesaia O a PC 3MKSSOE Split Aircond outdoor compressor c o 993 54 EUR Split Pair Lii PC 4MKSSSE Split Aircond outdoor compressor c o 1 075 32 EUR Indoor D lla PC 4MKS75F Split Aircond outdoor compressor c o 1 485 09 EUR DF ia PC SMKS90E Split Aircond outdoor compressor c o 1 737 39 EUR 4 gt Products Per Page 10 Figure 17 Catalog hierarchy Page 16 of 40 End User Manual Daikin E Commerce Application ECOM 6 3 Add product to shopping basket The products available within a category are shown in a list in the main area It shows their product number name and price P DAIKIN Mr Jansens BestCool GmbH B2B Shop international My Transactions Catalog E Transaction in Process My Details Contact Help FAQ Terms of Use Sales Conditions Log off Product Catalog Multi Split k rch gt Extended Search Overview Product Price Quantity In Basket Product Number Name Ceme D ia PC 2MKSS0G Split Aircond outdoor compressor c o 346 56 EUR Heat Pump eret P iz PC 3MKS50E Split Aircond outdoor compressor c o 393 54 EUR Split Pair Iv 2 PC 4MKSSSE Split Aircond outdoor
24. ng basket and marked with a in the list Click Cancel Selection to clear the selected products or Select All to select every item in the list After selecting the products go to order by clicking on the shopping basket icon at the top of the page P DAIKIN Mr Jansens BestCool GmbH B2B Shop international My Transactions Catalog E 1 Item s to the value of 2 150 64 EUR My Details Contact Help FAG Terms of Use Sales Conditions Log off 3 E Product Catalog Multi Split k rch gt Extended Search Overview Product Price Quantity In Basket Product Number Name ee re D iz PC 2MKS50G Split Aircond outdoor compressor c o 946 56 EUR Heat Pump Cooling only D ii PC 3MKSSOE Split Aircond outdoor compressor g o 993 54 EUR Split Pair DL i2 PC 4MKSSSE Split Aircond outdoor compressor g o 1 075 32 EUR Indoor Ci iia PC 4MKS75F Split Aircond outdoor compressor c o 1 485 09 EUR D iz PC SMKS90E Split Aircond outdoor compressor c o 1 737 39 EUR 4 gt Products Per Page 10 s Select A Figure 30 Product catalog Page 26 of 40 End User Manual Daikin E Commerce Application ECOM 8 Shopping basket 8 1 Shopping basket details The shopping basket is a visualisation of the order you are creating Start by adding basic order information and the products you would like to order Afterwards you can move on to the simulation screen which shows product availabi
25. of 40 End User Manual Daikin E Commerce Application ECOM DAIKIN SAP Internet Sales My Details My Details User Mame Jansens Company Marne BestCool GmbH Customer Murmber OOOO Fol street NameHouse Number Tibarg 54 Postal Code City 22459 Hamburg Region D Country Germany E mail ahciimail com Telephone 040 5229909 Fax 040 52678607 standard delivery address BestCool GmbH Tibarg 54 22459 Hamburg T amp C accepted on A A D 2008 Lr Change Password E qu ge qe 3 Figure 7 My details At the bottom of the popup there is a link Change password You can change your password by clicking it A new password needs to be different from all previous passwords and contains at least 8 characters ATTENTION The password is case sensitve Enter your old password in the old password box and then enter your new password in the password and verify password boxes Click on Save Password to confirm the password change Change Password Figure 8 Change password Page 8 of 40 End User Manual Daikin E Commerce Application ECOM 45 Opening hours The opening hours of the UK webshop are Mon 8 00 20 00 Tue 8 00 20 00 Wed 8 00 20 00 Thu 8 00 20 00 Fri 8 00 20 00 Sat 7 00 15 00 When you logon outside these opening hours the application will show the opening hours of ECOM Please try again later when ECOM is open If you are using ECOM and the
26. otal Net Price 2 150 64 EUR Shipping Costs 0 00 EUR ID Type Transaction Taxes 438 08 EUR p Total Gross Price 2 588 73 EUR ru Default Delivery Settings For Items Delivery Type Normal Item Product Description Details QTY P Total Price Ae Expected 3 ode Del Date Unif Price BENE 40 4MKS58E Split Aircond oufdoor compressor cio 2 PC 2 42 00 2008 E ERR 4 075 32 EUR 1 PC Figure 23 Confirmation screen Page 21 of 40 End User Manual Daikin E Commerce Application ECOM T Browse the catalog The product catalog contains all products available in ECOM It has a logical hierarchy in which the products are grouped You can browse the catalog using a quick search extended search or by browsing the catalog hierarchy 71 Quick search You can find products in the catalog using the Quick Search string DAIKIN Ms Janssens Van Haute Cooling B2B Shop international My Transactions Catalog E Transaction in Process My Details Contact Hele Ese Terms of Use Sales Conditions Loq off Search Results 1 Products Found Products Per Page E n 1 Quick Search 4MKSSS8E earch Overview Product Price Extended Search Quantity In Basket Product Number Name DF lia PC 4MKS58E Split Aircond outdoor compressor c o 1 075 32 EUR Outdoor Ds Heat Pump Cooling only Split Pair Indoor Figure 24 Quick search You can search w
27. s Catalog E 1 Item s to the value of 2 150 64 EUR My Details Contact details Help F Tac Sales conditions Loa off T t Products Shopping Basket In Process Your Reference demo order 3 Total Net Price 2 150 64 EUR Document Type Freight 0 EUR Taxes 0 EUR sd Total Gross Price 2 150 64 EUR Default Delivery Settings For Items Deliver To BestCool G Tibarg 54 Hamburg Delivery Type Normal Requested Delivery baie 25 09 2008 2 150 64 EUR Analyze 1 075 32 EUR 1PC E uj Em Figure 40 Go to template A simulation screen shows the shopping basket as it will be saved in the template You can save it by clicking Save or continue shopping by clicking Continue shopping Page 34 of 40 End User Manual Daikin E Commerce Application ECOM Your Shopping Basket as an Order Template Here you can save your shopping basket as an order template or continue shopping Total Net Price 2 150 64 EUR Your Reference test template Shipping Costs 0 EUR T axes 0 EUR Total Gross Price 2 150 64 EUR Default Delivery Settings For Items Delivers Address BestCoal 5 Tibarg 54 Hamburg Shipping Conditions Normal Total Price Unit Price Product Quantity Description 2 150 64 EUR ue e 1 075 32 EUR IPC 4aMIEKSSSE 2 PC Split Aircond outdoor compressor cf Continue Shopping Figure 41 Simulation template A popup will
28. sor c o 1 075 32 EUR Indoor mu PC 4MKS75F Split Aircond outdoor compressor c o 1 485 09 EUR n iz PC SMKS90E Split Aircond outdoor compressor c o 1 737 39 EUR 4 b Products Per Page 10 Figure 19 Product catalog Page 18 of 40 End User Manual Daikin E Commerce Application ECOM 6 4 Confirm order The shopping basket requires you fill in all basic information necessary to place an order Fill in the following fields Your reference enter your order reference Requested Delivery Date use the calendar icon to easily select your required date The products and quantities you selected in the product catalog are shown in the item table DAIKIN Mr Jansens BestCool GmbH B2B Shop international My Transactions Catalog ESAE Item s to the value of 2 150 64 EUR My Details Contact Help FAG Terms of Use Sales Conditions Loa off Shopping Basket In Process Your Reference Total Net Price 2 150 64 EUR Freight 0 EUR Taxes 0 EUR uj Emmy Figure 20 Shopping basket Page 19 of 40 End User Manual Daikin E Commerce Application ECOM When you are ready to order click on To Order Now you will see the availability for the chosen products and the pricing including applicable discounts and surcharges DAIKIN Mr Jansens BestCool GmbH B2B Shop international My Transactions Catalog Ej 1 Item s to the value of 2 150 64 EUR My Details Conta
29. ted Total Price Del Date Unit Price term Pov ail 2 150 J 4MKS5S8E Split Aircond outdoor compressor c o g 2 12 09 2008 See dew Product Quantity Description Continue Shopping Order i Figure 13 Simulation screen Page 13 of 40 End User Manual Daikin E Commerce Application ECOM 5 3 Confirm order After the simulation screen you can confirm your order by clicking on Order It is also possible to go back to the previous screen by cliking Continue shopping A popup will ask you to confirm the order Microsoft Internet Explorer i X Do You Really Wank bo Send the Order as Agreed in Terms and Conditions c Figure 14 Confirm order Click on OK to confirm or Cancel to return to the basket A confirmation screen will show your Daikin order reference if you press ok Press close to continue using the webshop DAIKIM Mr Jansens BestCool GmbH B2B Shop international My Transactions Catalog 1 Item s to the value of 2 150 64 EUR My Details Contact Help FAG Terms of Use Sales Conditions Log off T t Products Confirmation of receipt Overall Status Open Statu Delivery Status Open reation Dat Total Net Price 2 150 64 EUR hipping Costs 00D EUR ore Taxes 438 08 EUR ID Total Gross Price 2 588 73 EUR Default Delivery Settings For Items E Delivery Type Normal Product Description Details Je Jate ice 2 150 64 EUR 4MKS58
30. ucts Per Page 10 x Figure 28 Browse catalog Page 24 of 40 End User Manual Daikin E Commerce Application ECOM The list of Products is shown on the right side of the screen P DAIKIN Mr Jansens BestCool GmbH B2B Shop international My Transactions Catalog Transaction in Process My Details Contact Help FAQ Terms of Use Sales Conditions Log off Product Catalog Mutt Split k Search gt Extended Search Overview Product Price Quantity In Basket Product Number Name Joutdoor aE PC 2MKs50G Split Aircond outdoor compressor c o 346 56 EUR Heat Pump ESTGREIEESRID r3 E PC 3MKSSOE Split Aircond outdoor compressor c o 993 54 EUR Split Pair Iw 2 PC 4MKSSSE Split Aircond outdoor compressor c o 1 075 32 EUR Indoor apip Pc DER 4MKS75F Split Aircond outdoor compressor c o 1 485 09 EUR O 1 PC 5MKS9OE Split Aircond outdoor compressor c o 1 737 39 EUR 4 b aw i Ld e m m Q d Iz 3 Products Per Page pom Figure 29 Select product Adding products to the shopping basket can be done by Entering a quantity and then clicking on the shopping basket button This item will be added to your basket Selecting one or more item lines and then clicking Transfer Selection All the selected items will be added to the shopping basket Page 25 of 40 End User Manual Daikin E Commerce Application ECOM The product is added to your shoppi
31. ure 45 template selection After clicking Transfer a shopping basket is created with the information you saved in the template The pricing will be done with current prices Page 37 of 40 End User Manual Daikin E Commerce Application ECOM 8j 1 Item s to the value of 2 150 64 EUR My Details Contact details Help FAG Tac Sales conditions Log off Shopping Basket In Process Your Reference Total Net Price 2 150 64 EUR Freight 0 EUR Taxes 0 EUR Default Delivery Settings For Items Deliver To BestCool G Tibarg 54 Hamburg g Delivery Type Normal z Requested Delivery a 25 09 2008 escription TOU Ire 2 150 64 EUR Analyze 1 075 32 EUR IPC 5 Newitems i Cance o Orde Go To Template Figure 46 Shopping basket from template Page 38 of 40 End User Manual Daikin E Commerce Application ECOM 10 View my transaction history It is possible to browse your Daikin ECOM transaction history All orders and templates that have been created by you in the webshop can be viewed DAIKIN Mr Jansens BestCool GmbH B2B Shop international My Transactions Catalog Transaction in Process My Details Contact details Help Fa r amp C Sales conditions Loa off Welcome Welcome to the Daikin Belgium first webshop Please have a look and order your products online on the web Web shop available from Sam till 8 pm fi Go Product Catalog Browse in the
32. your order It will display the complete price including discounts surcharges and shipping costs If you pass your credit limit a message warning you are over your credit limit will be shown This is a warning message It does not block the creation of the order Page 29 of 40 End User Manual Daikin E Commerce Application ECOM My Transactions Catalog E Item s to the value of 2 150 64 EUR My Details Contact details Help FAG Tac Sales conditions Log off eas Products Your Shopping Basket as an Order Figure 34 amp 35 Ordered products If the product is available you can confirm your order by clicking order A popup will ask you to confirm the order Microsoft Internet Explorer X j Do You Really Wank bo Send the Order as Agreed in Terms and Conditions c Figure 36 Confirm order Click OK to confirm or Cancel to go back to the shopping basket If you click OK your order is confirmed A confirmation is shown Page 30 of 40 End User Manual Daikin E Commerce Application ECOM DAIKIN Mr Jansens BestCool GmbH B2B Shop international My Transactions Catalog IE 1 Item s to the value of 2 150 64 EUR My Details Contact details Help FAQ Tac Sales conditions Loa off eas Products Confirmation of receipt Thank you Your order was received and is being processed Document Type Orders Order 2866000 from 2409 2008
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