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Installation Manual

1. eeeeee eee aaa aaa aaa aaa aiiA 11 Preparations ua soi icz c Ad s Aa ch guns ede choy de dead A AWA 12 Planning the system configuration eee esse e aaa i E aaa aaa 12 Openinigithe casing aedi fe Gia ate ae ee AAC R atte A AP ah ett te IP ae 12 Overview of terminal areas ise uses o A A A AYO AEO A sadist inaa SEADME Ein aat 13 Overview of the COMpact 2ISDN module eeeeee eee aaa aaa aaa aaa aaa aannkkaa aaa aaa aan ieaaaaacca 14 Overview of the COMpact 2POTS POTS module e eee e aaa aaa aaa aaa aaa aaa aaa aaa aaaaaaaeaaaaaeia 14 Western socket assignment ee esse ad enai aaa Aa ACE aia aaa aaa 15 Mounting the device on the wall euu eee eee eee eeeeeeeeeeeaaeeeeteeaaeeeeeeeaaeeeeeecaaeeeeseeaeeeeeeeeeaaeeeeeseaeeeeesenaeeeeeneaas 15 Changing the operating mode for the Switchable portS e e eeeee eee e aaa aaa aaa anawa aiiaaaa 16 SWITCH ASIMIN ATOMS rental dk ash beter too kN Wiat EA state A E EAA 16 Updating upgrading the PBX uuu eeee esse e eee aaa nawa aa aaa aa aapea aaa a e eakate raii 17 Connecting to the Network Provider eeeee eee eters aaa aaa wana aeaaaaaci 18 Connecting the analogue connection directly to the external analogue port seeesesea aaa aaa aaa aa eaaaaasnaaa 19 Connecting the cable and the connection socket to the analogue CONNECTION
2. 8 93 2 Address Changes the subnet mask 8 93 3 Address Changes the gateway address Note Always enter the address with 12 digits For example for the IP address 192 168 21 2 enter 192 168 021 002 Note If the PBX is no longer configured with its fac tory settings you need to enter the PBX admin PIN between the 8 and 9 You will then hear the confirmation tone pulsating tone 3 Hang up the receiver Querying the Ethernet configuration on the PBX Requirements w An internal telephone with tone dialling and CLIP capability in order to display CLIP information sent from the PBX Steps to take 1 Pick up the telephone receiver 2 Enter one of the number sequences HH 8 940 Query the DHCP client status HH 8 941 Query the IP address HH 8 94 2 Query the subnet mask HH 8 9438 Query the gateway address 9 You will then hear the confirmation tone pulsating tone 32 3 Hang up the receiver The telephone rings gt The setting is shown on the display 4 Pick up the receiver and then hang it back up again in order to end the call and display Commissioning Connecting the PC to the Ethernet port Requirements Y Minimal distance between the devices w The patch cable included in the package Steps to take 1 Insert one end of the patch cable into the network so cket on the computer See Abb 35 Insert the other end of the patch cable into the E
3. eeeuese enea a aaa aaa aaaaaacsnae 19 Connecting ISDN NT directly to the external Sp Port ee eee eee aaa aaa nina 20 Laying cable between the external Sp port and ISDN NN uee eee eee aaa aaa aninaanina 20 Connect the DSL connection to the Ethernet port eeeeee eee aaa aaa aaa aaa aaa aaa aaa aiaaaeinae 21 Connecting Analogue Devices e eee eee e aaa aaa aaa aaa aeaaaaaci 22 Connecting analogue terminal devices directly to the internal a b port eee eee aaa aaa aaa aaa aaa aaaasinae 22 Installing cables and wall sockets for the internal a b port eee eee aaa anawa aaa aaa aaa aiaa aaa 22 Connecting ISDN Terminal Devices eeeeu eee aaa aaa aaa aiaaaaeia 24 Connecting ISDN terminal devices directly to the internal Sg port u eee ian 24 Connecting the cable and wall sockets to the internal So port internal Sg DUS ee eee eee aaa aaaaiae 25 Connecting ISDN terminal devices directly to the internal Upp port cece ee ee aaa 26 Installing the cable and wall socket for the internal Upo port eeeuueeeee aaa aaa aaa aaa izaA 27 Connecting Other Devices nenia erie iipon O OE OO ESA wa PA aa SEA 29 Gonnecting the priniem s zat ad An ia AA pees lane eas edt AE AJ oda Zad AED 29 COMMISSIONING e eee eee aa aaa aaa aaaaaaaeaaaaacia 30 Jurhing on the PBX enia asi e a
4. Note The sockets on the PBX are equally suitable for all devices Abb 18 Connecting the analogue terminal Installing cables and wall sockets for the internal a b port Warning Power surges which can occur during electrical storms can cause life threatening electric shocks or damage destroy the PBX Lay all the cable inside the building Do not use the a b ports to connect external pri vate branch exchanges Requirements Vv 22 Installation cable for example J Y St Y 2x2x0 6 with the following characteristics One twisted pair per a b port u Unscreened however screened for unfavourable conditions for example near a strong transmitter or an electrical power line w A TAE jack with the following characteristics For telephones or combination fax answering machines a single TAE jack with F coding a socket labelled with an F For fax machines modems and answering machi nes a TAE jack that also has a socket with N coding Note Outside of Germany use Western sockets or the analogue wall sockets normally used in the coun try in question w Distance line length between the devices depends on the cable used Maximum 800 m for a cable with a pair diameter of 0 6 mm Connecting Analogue Devices Steps to take 1 Laythe line iS Note Prevent interference Avoid laying long lengths of parallel lines especially next to mains Twist the pairs 2 Atta
5. gt Configure the necessary network settings on the DSL router and or on the PBX at the end of commissio ning See Page 31 Abb 17 Connecting the DSL router 21 made whether the device is connected directly or the fixed lines are laid Z Connecting Analogue Devices This section describes how to connect different analogue terminal devices to the a b port Whenever possible a difference is Warning Touching the voltage carrying conductors or the telephone connections may cause a life threa tening electric shock Remove the power plugs for both the PBX and all peripheral equipment from the power socket before you open the casing 2 Important Improper use may cause e g functional restrictions or interference the destruction of the device or in a worst case scenario personal injury Only connect equipment that is compatible to the intended use of the PBX Connecting analogue terminal devices directly to the internal a b port Requirements Y Y Minimal distance between the devices Note If the terminal device is placed a considerable distance away from the PBX the cable and the wall sockets must be permanently installed See Page 22 Using the first three internal a b ports Note Only terminal clamps are available for the other a b ports Steps to take 1 ZA Connect the terminal device to an internal a b port as shown in Abb 18
6. ay i ae vices to the ISDN multiplug ose 24 Connecting ISDN Terminal Devices Connecting the cable and wall sockets to the internal So port internal So bus ZA Warning Power surges which can occur during electrical storms can cause life threatening electric shocks or damage destroy the PBX Lay all the cable inside the building Requirements w Enabled operation mode So internal on the So port in question See Page 16 w In the PBX enabled or disabled the terminators on the internal Sg port in question depending on the bus variant See also Page 16 w Disabled for a short passive bus in two directions See Abb 23 Enabled for a short passive bus in one direction for extended passive bus and for Point to Point wiring See Abb 22 Abb 24 and Abb 25 on page 26 Installation cable for example J Y St Y 2x2x0 6 with the following characteristics Vv 4 core Unscreened however screened for unfavourable conditions for example near a strong transmitter or an electrical power line Preferably star quad stranding ISDN wall sockets for example IAE or UAE8 iS Note If possible only use wall sockets of one type w _Distance line length between the devices as well as the number of wall sockets depending on the bus variant Maximum of 150 m and twelve wall sockets for one short passive bus This bus can be laid in one direction or
7. IP address enter the local IP address for the PPP configuration on the PBX http 192 168 193 240 is the factory setting Note For external access from the Internet via a rou ter the D channel decoder uses port 42225 This means that within the router configuration port 42225 must be rerouted to the IP address of the COMpact 5010 5020 VoIP Note When entering the IP address in the Schnitt stellenauswahl dialogue it is possible that an exis ting port will need to be omitted Steps to take 1 Start the computer programme 2 Click Start 3 Select the Schnittstelle IP 4 Enter the IP address for the PBX 5 Click OK lt gt The protocol log is displayed D Kanal Dekoder olx Datei Aufzeichnung Filter Einstellungen 2 1 0000 SDD Line Time Dir SoBus sAP rE cR FF use Nr Ns __MSGType_ CalRer Layer 3 aren Anhalten 1 12 44 54 start time is Oct 12 12 44 08 2 12 44 54 Error reading file data cfgiremote_log cfg No such file or directory 3 12 44 54 No time information about data cfg remote_log cfg Note If you would like to end a recording click Anhalten 47 Index A Abbreviations cx zasada nio Ga s 2 Alarm input 3 8 Analogue port external 6 Cable lay 11 22111 19 Network provider connect Analogue port internal Cable install 22 Terminal devices connect oe eee
8. Requirements Vv Vv Open configuration manager existing connection to the PBX web server Connection via broadband Internet access for example a DSL connection The address of the update server registered on the page Administration Server configuration www auerswald update de The address of the DNS server registered on the page Administration Server configuration The number of the update server entered in the tele phones if you would like to perform a firmware update of the system telephones See the telephone manual Steps to take 1 2 Click Administration Click Firmware update reboot iS Note Under Instant firmware update via update server enable the checkbox for the COMfortel firm ware update if you would also like to perform a firm ware update for the system telephones Click Update The Status LED and the Power LED are lit in green during data transmission The Status LED and the Power LED light up in red and orange for several se conds minutes during the restart See also the table on Page 41 If both LEDs light up in green again the re start is complete and the PBX is ready for operation Further steps gt To use new features after a firmware update you nor mally need a new version of the operating manual and the configuration manual Both are available per download from the support pages at the Auerswald web site Internet address
9. on the So port Abb 20 Connecting the ISDN terminal device in question See Page 16 w Inthe PBX enabled the terminators on the internal Sg port in question See Page 16 w Minimal distance between the devices Maximum length of the connecting cables to be used 10 m Note If the terminal device is placed a considerable distance away from the PBX the cable and the wall sockets must be permanently installed See Page 25 w Using an internal So port on the base circuit board Note The So ports on the COMpact 2ISDN module are not equipped with a Western socket w Forconnecting multiple terminal devices on one inter nal So port one ISDN multiplug Note The Auerswald ISDN Multiplug and ISDN Auto switch are available for this type of wiring as optional accessories in specialised stores In addition the ISDN Autoswitch provides the option of switching a single emergency telephone from the internal to an Abb 21 Terminal devices via an external So port during a power failure The telephone ISDN multiplug used for this must support emergency operation Steps to take Et 1 Single terminal device Connect the terminal device EW as shown in Abb 20 to an internal So port Multiple terminal devices Connect the ISDN Multip lug as shown in Abb 21 to an internal So port EL ISDN Multiplug 2 Multiple terminal devices Connect the terminal de
10. 37 LEDs and buttons Status Power Oo Reset Shutting down the PBX Requirements vw Open configuration manager existing connection to the PBX web server Steps to take 1 2 3 4 Click Administration Click Firmware update restart Click Power down Click OK The Power LED lights up in red and the Status LED lights up in green which indi cate that you may now shut down the PBX This state remains active for 90 seconds iS Note If you do not shut down the PBX it restarts after 90 seconds The Status LED lights up in red If both LEDs light up in green again the restart is complete and the PBX is ready for operation 43 Service and Maintenance Backing up configuration data on a data storage medium Requirements 2 Click Data backup w Open configuration manager existing connection to 3 Click Read from PBX the PBX web server Follow the instructions for your browser for saving the file Steps to take 1 Click Administration Restoring the configuration Requirements 4 Click OK w Open configuration manager existing connection to Ifyou have the status bar enabled in your the PBX web server browser for example in Microsoft Internet EM Explorer the progress is displayed w The configuration file previously saved on a data sto rage medium D As soon as the configuration has been sa ved in the PBX you will receive a message The Power
11. Click OK The Status LED and the Power LED light up in red and orange for several se conds minutes during the restart See also the table on Page 41 I fboth LEDs light up in green again the re start is complete and the PBX is ready for operation Note If the Power LED remains continuously lit in red an error has occurred Please contact your dea ler or the manufacturer directly Restoring firmware with a button Requirements w Open casing blue protective cover Warning Improper handling of the device can result AN in life threatening electrical shock Only authorised dealers may open the casing and carry out service work using the buttons 5 These are persons that are trained for this purpose e g certi fied electricians They must be properly trained for working in an area with potentially hazardous voltage Authorised dealers are made aware of the dangers they are exposed to when car rying out this type of work and are able to reduce the risk to themselves and others as much possible 46 inside of the casing If necessary commission an authorised dealer to perform this work Note This function requires performing the steps rapidly Make sure you are comfortable with the pro cedure before you begin Steps to take 1 Press the Reset button See Abb 39 2 Within the space of 2 seconds push the Alternate button and hold it The Status LED starts to
12. Connecting the cable and the connection socket to the analogue connection electrical storms can cause life threatening electric shocks or damage destroy the PBX Lay all the cable inside the building A Warning Power surges which can occur during Requirements w Installation cable for example J Y St Y 2x2x0 6 with the following characteristics One twisted pair per analogue connection u Unscreened however screened for unfavourable conditions for example near a strong transmitter or an electrical power line vw One TAE jack with F coding iS Note Outside of Germany use an RJ 11 socket 6P 40 w Distance line length between the devices depends on the cable used Maximum 800 m for a cable with a pair diameter of 0 6 mm Steps to take 1 Laythe line LS Note Prevent interference Avoid laying long lengths of parallel lines especially next to mains Twist the pairs 2 Attach the wires to the two terminal clamps in the ex ternal connection of the network provider 3 Connect the wall socket to the terminal clamps on the external connection socket of the network provider can cause life threate ning electric shocks Do not connect the PBX until the casing on the connection socket of the network provider is closed again Warning Voltages that run through the connection 19 Connecting to the Network Provider Connecting ISDN NT directly to the external So port Requiremen
13. LED blinks in orange during a restart Steps to take 1 Click Administration Ifthe LED lights up in green again the re 2 Click Data backup start is complete and the PBX is ready for 3 Click Browse and select the configuration file operation Resetting the configuration Requirements 4 Click Ok w Open configuration manager existing connection to The Power LED blinks in orange during a the PBX web server restart Ifthe LED lights up in green again the re Steps to take start is complete and the PBX is ready for operation 1 Click Administration 2 Click Data backup Further steps 3 Click Reset gt Create a new configuration Restoring the factory settings Requirements inside of the casing If necessary commission an f authorised dealer to perform this work w Open casing blue protective cover p Note This function requires performing the steps rapidly Make sure you are comfortable with the pro cedure before you begin Warning Improper handling of the device can result in life threatening electrical shock Only authorised dealers may open the casing and carry out service work using the buttons 44 Service and Maintenance Steps to take 1 2 3 Press the Reset button See Abb 38 Within the space of 2 seconds push the Default but ton and hold it The Status LED starts to quickly blink in red amp After a few seconds th
14. Once you have completely configured the PBX click Logout 11 Then disconnect the dial up connection To do this right click the connection symbol in the task bar click Disconnect or Disconnect from and then the name of the connection Configuring the PBX remotely via the Internet Requirements Important An internal network is usually protected from actions from the outside by for example a fire wall integrated in the router Please direct your ques tions for configuring your firewall to the system admi nistrator responsible for this w Existing Internet connection between the computer and the PBX DSL w The external IP address on the PBX is known vw On the page Administration Server configura tion configured port for the web server Steps to take 1 Start a browser e g Mozilla Firefox 2 Enter http and the external IP address for the PBX as well as and the web server port into the address field of the browser lt D The browser settings are checked The login window opens 3 Enter your user name and PIN Click Log in lt D The configuration manager is now opened 5 Configure the changes you want Configuring system telephones via the PBX w Existing connection between the computer and the PBX using one of the following internal connection options USB connection of the computer to one of the internal system telephones Ethernet connection Note The COMfort 1000 1200 2000 syst
15. Vv Vv Vv 26 Enabled operation mode Upo internal on the So port in question See Page 16 In the PBX enable the terminators on the internal Upo port in question See Page 16 Minimal distance between the devices Maximum length of the connecting cables to be used 10 m Note If the terminal device is placed a considerable distance away from the PBX the cable and the wall sockets must be permanently installed See Page 27 Using an internal Upo port on the base circuit board Note The Upg ports on the COMpact 2ISDN module are not equipped with a Western socket w One Upo So adapter iS Note To connect a single COMfortel 1500 2500 sys tem telephone no Upo So adapter is required If two COMfortel 1500 2500 system telephones should be connected to the Upo port another Upo So adapter is required Steps to take 1 Single COMfortel 1500 2500 Connect the COMfortel 1500 2500 to an internal Upo port See Abb 27 on page 27 Another terminal device or two COMfortel 1500 2500 units Connect the Upo So adapter as shown in Abb 28 on page 27 to an internal Upo port Connecting ISDN Terminal Devices 2 Another terminal device or two COMfortel 1500 2500 units Connect the terminal devices to the Upo So ad apter Abb 27 Connect the COMfortel 1500 2500 directly Tw ee ea gt H i j ZA Abb 28 Connect the terminal devices
16. various internal devices with various public telecommuni cation networks thereby enabling external and internal calls For this purpose the PBX provides a number of dif ferent ports interfaces PBXs are suitable not only for use in the private sector but also for use in the commercial sector small companies or small hotels PBXs have numerous features including performing the following tasks Call Distribution Ensuring reachability Charge and call data evaluation Cost control Group and team administration Transfers Call protection Important Many features are not available until they are set up via the PBX configuration manager Important In order to use of some of the features it is necessary to contact the network provider about activating the feature External So port An external So port is designed for connecting an NT to the European protocol DSS1 Euro ISDN It supports the following connection types Basis access as a PBX connection Basis access as a Point to Multipoint connection Note On the NT with PBX connection only one ISDN device may be operated in this case only the PBX All other ISDN devices are operated as internal sub scribers of the PBX iS Note On the NT with a Point to Multipoint connec tion other ISDN devices may be operated in addition to the PBX If the NT is equipped with a 230 V power cable and in addition to the PBX passive devices are connected
17. 19 External So port 6 Cable lay aoc a eed ee tees ed aaa 20 Network provider connect cceceeeceeeeeeeeseeeeeeeeneeeeeeaeeetes 20 F Factory settings ReStorE zz wzi a Mii atk alien Wa ees 41 Factory settings restore Performa cee hein Ale ei Bee 44 Firmware Immediate update Restore with button Restore with computer oo cece eee eeeeeteeeteeeeeeenaees 46 Firmware file saving on PBX cccecseeeeeeeeeteeeeeeeseeessaeees 46 Firmware update Immediate update Manual Update sisirin riinan ieira 48 Firmware version query ssssssssssessissresrisrresrreresrreinerinrrnrrnsrrent 41 l Installation location mounting location s2214211122 15 Internal analogue port sessesssssesssnerrsreserrrrusrenrrneruntrusensrresnnreneenn 7 Gable inStalli sisin a S AN N 22 Terminal devices connect e ssaaaaaao ooo aa aaaaaa aaa ca cznaaa 22 Internal SoPort soo O aaa 7 Cable lay sisctc iona anna N E Ale At 25 Terminal devices connect e s uaaaa ooo eau aaaaaa aaa aacanaaa 24 Internal Upo port ra aaaea eee aaa aaa aaa aaa aaa E aihir a danean iea 7 Cable lay 27 Terminal devices connect 26 L LEDS mewa O A tpi e an 41 M Module overview cceceecsccceeeeessseeeeecesssseeeeeeesesesteeeeees 14 15 M duls meei O TCC 14 15 Mounting location 0 0 eee eee aaa aaa aaa aa
18. 22 22 Dongle Je zgosP EE gt 0 ooG 20000 52 000v00000 3 s2 2E o as J EEE ee 08 Ext Int Upo AA Termination m gt E LJ Ext Int 2 OOOO iO O00 B38 33 ooo ooo OO0OL Oot 90000 o o Q 8 8 b2 b1 al a2 Abb 3 Base circuit board COMpact 5010 5020 VolP Variable module slot A Only for the COMpact 5020 VoIP variable module slot B Only for the COMpact 5020 VoIP variable module slot C Module slot V Expansion slot for the system dongle Groove for input leads TAE jacks or Western sockets depending on the coun try variant for connecting analogue terminal devices to the internal a b ports 01 03 Terminal clamps for connecting analogue terminal devices to the internal a b ports 01 06 Only for the COMpact 5020 VoIP erminal clamps for connecting analogue terminal devices to the internal a b ports 07 10 Module nicht im Betrieb wechseln VIANA Bepa a outside of Germany o 686 766 ar a Jot ers Peres Western socket for connecting to the So Upo port 1 Terminal clamps for connecting to the So Upo port 1 DIP switches for terminators on the So Upo port 1 Jumper for switching the operation mode on the So Upo port 1 Western socket for connecting to the S45 Upo port 2 68 Terminal clamps for connecting to the So Upo port 2 DIP switches for termi
19. 40 V 5 15 Max 4W Max 2 devices recommended max 8 ISDN devices of which 2 max devices are without in house feed for example various ISDN telephones Max 100 200 m when laying bus lines for IAE connection technology the European standards ENV 41001 DINV 41001 and EN 28877 apply Switchable Factory setting on Terminal clamp 2 core on the basic unit Western RJ 45 socket optional Upo with the Euro ISDN protocol DSS1 2 B channels per port direct connection to a Upo telephone or to the Upo So adapter Screened cable up to 600 m unscreened cable up to 1000 m 40 V 5 15 Max 4W RJ 11 socket DTMF Reception amplifica tion Transmission amplifi cation Ringer signal fre quency CLIP detection End of Call detection Impedances a b External So port Connection unit Connection type configurable 0 to 12 dB Configurable 0 to 12 dB Configurable 16 25 50 Hz Configurable V 23 FSK DTMF Configurable DTMF code D Polarity reversal of the line Loop current detection Configurable 600 Ohm 900 Ohm 270 275 Ohm 750 780 Ohm II 150nF 220 Ohm 820 Ohmll115 120nF 370 Ohm 620 Ohmll310nF 320 Ohm 1050 Ohmll230nF 370 Ohm 820 Ohmll110nF 275 Ohm 780 Ohmll115nF 120 Ohm 820 Ohmll110nF 350 Ohm 1000 Ohmll210nF 200 Ohm 680 Ohmll100nF 600 Ohm 2 16uF 900 Ohm 1 0uF 900 Ohm 2 16uF 600 Ohm 1 0uF Global complex impedance Termi
20. The database is being initialised con blinking verted Green Green The PBX is ready for operation fboth LEDs are lit green the PBX is ready for operation Note If the Power LED remains continuously lit in red an error has occurred Please contact your dea ler or the manufacturer directly Further steps gt If applicable hook up the analogue connections gt Connect terminal devices with a separate power sup ply to the 230 V mains Abb 34 LEDs Oh Oo oO O LI Line VoIP LAN Status Power Configuring the PBX quick setup Requirements w APC with the following features Intel Pentium 800 MHz or compatible processor Windows 2000 as of Service Pack 4 Windows XP as of Service Pack 2 Windows Vista Mac OS X Linux as of SUSE 7 3 Memory RAM 256 MB recommended 512 MB for Windows Vista 512 MB recommended 1 GB Browser for the configuration Recommended is Microsoft Internet Explorer as of version 6 0 Nets cape Navigator as of version 8 0 Mozilla Firefox as of version 2 0 with HTML 3 HTTP 4 0 JavaS cript 1 0 CSS 2 0 AJAX support Network card the computer must be equipped with a network card and the required driver installed Internet protocol TCP IP Transmission Control Protocol Internet Protocol 30 CD ROM or DVD drive Mouse or compatible pointing device SVGA graphics card with a resolution of 800 x 600 recommended 1024 x 768 an
21. corresponds to two ISDN channels By activating your PBX in a Upgrade Centre you can extend the PBX with the following functions Hotel function only for the COMpact 5020 VoIP Automatic reception Project numbers X 31 on an internal Sg port In addition the following features which are already par tially enabled can be extended Subscriber numbers number from 32 to 64 LCR number of subscribers from 8 to 64 LAN TAPI number of subscribers from 4 to 20 Call data recording number of data sets from 2000 to 6000 Call Through number of available lines from 1 to all iS Note The system dongle required for the extension is a component part of the basic unit Installation The PBXs are intended to be operated in closed rooms In addition all of the devices connected to the system must be located in the building The PBXs enable you to connect some devices directly inasmuch as they are close enough to the PBX The dis tance depends on the length of the equipment connection cables up to a maximum of 10 m If no suitable connection sockets are available or are too far away you must lay the installation cable permanently electrical storms can cause life threatening electric shocks Lay all the cable inside the building including the cable to the door terminal system A Warning Power surges which can occur during Important Information IJ Note Accessories and service parts can be bo
22. gt Hand tools and material Drill and screw driver The accompanying drilling template The accompanying screws and dowels The existing connections in the immediate vicinity of the mounting location A freely accessible 230 V Schuko socket Wall socket NT of the network provider for great distances hard wiring between the devices is necessary Warning Liquid entering the casing can cause life threatening electric shocks or damage destroy the PBX Only operate the device in closed dry rooms Attention Overheating can damage or destroy the system Note the ambient temperature values indicated in the technical specifications Make sure that heat produced by the device can be adequately vented into the environment Do not install the system in a cabinet without ade quate air circulation Important Mechanical loads and electro magnetic fields can impair PBX operation Avoid mechanical loads for example vibrations Avoid proximity to devices that generate electro magnetic fields or react sensitively to them for example radio receivers amateur radio sets mobile phones DECT systems or similar Protect the device from soiling dust and conden sation Steps to take 1 Hold the drilling template on the area where the de vice is to be mounted and place marks where the mounting holes are to be drilled into the wall Drill the mounting holes 6 mm and insert dowe
23. in two directions from the internal So port See Abb 22 and Abb 23 Note Also for a bus with twelve wall sockets this restriction applies to a max of eight devices Note Wiring in more than two directions star confi guration is not permitted Maximum of 500 m and four wall sockets for one extended passive bus For this bus variant the wall sockets are connected on the last 35 m The first 465 m remain free See Abb 24 Maximum 1000 m and one wall socket for Point to Point wiring See Abb 25 on page 26 Abb 22 Short passive bus in one direction on Internal So port on the PBX no 12 ue CLJ i max 150 m CEJ Abb 23 Short passive bus in two directions on BB 12 Internal So port on the PBX THF on HE 12 Internal So port on the PBX Abb 24 Extended passive bus max 35m 25 Connecting ISDN Terminal Devices Abb 25 Point to Point wiring Internal So port on on the PBX Ay 12 max 1000 m Steps to take 1 2 3 Lay the lines according to the selected bus variant Attach the wires to the four terminal clamp
24. quickly blink in orange Service and Maintenance After a few seconds the blinking of the Status LED will slow down 3 Let go of the Alternate button The Status LED and the Power LED light up in red and orange for several se conds minutes during the restart See also the table on Page 41 If both LEDs light up in green again the re start is complete and the PBX is ready for operation Note If the Power LED remains continuously lit in red an error has occurred Please contact your dea ler or the manufacturer directly Further steps gt Check the firmware version Note If the old configuration is still present you have held the Alternate button too long and must there fore repeat the procedure Abb 39 LEDs and buttons Status Power OO Alternate Reset Starting the D channel protocol Requirements w Computer with a connection to the PBX web server w PC application D channel decoder installed as of version 2 1 6 Note The computer application can be installed from the Auerswald Mega Disk w The IP address for the PBX is known 192 168 0 240 factory setting Note Remote recording logging of a D channel pro tocol is also possible For this purpose please refer to Chapter Configuring the PBX remotely via the external So port PPP external on page 35 Instead of logging into the web interface start the D channel protocol Under
25. section describes how to select specific operation modes on the switchable ports and how to enable and disable the termi nators The tables over the terminal area as well as over the modules shouldfacilitate locating the various connection options Planning the system configuration in advance should prevent needing to make changes later Planning the system configuration Steps to take 1 Put some thought into what kind of terminal devices and how many of them you would like to connect to the system Do the devices correspond to the inten ded use of the PBX 2 Think about how many external call channels you need for smooth telephone operation Determine the number of internal and external ports you need Do the existing ports suffice or do additio nal modules need to be installed Locate a suitable location to mount the PBX This should preferably be placed in the immediate vicinity of the wall sockets of the network provider Opening the casing in life threatening electrical shock Only authorised dealers may open the casing If necessary have an authorised dealer commis sion the device Warning Improper handling of the device can result Warning Touching the voltage carrying conductors AN or the telephone connections may cause a life threa tening electric shock Remove the power plugs for both the PBX and all peripheral equipment from the power socket before you open the casing If necessary als
26. the USB cable into the USB socket on the PBX and insert the other connec tor into the USB socket on the printer See Abb 33 Further steps gt Permanent call data printouts At the end of commis sioning you need to turn on permanent call data dis play in the configuration manager COMlist and depending on the printer used Hotel printing function At the end of commissioning you need to enable the hotel function and set it up in the COMset configuration manager Abb 33 Connecting the printer h D 29 Commissioning This section describes how to place the PBX into operation This includes turning on the PBX setting up the the network con nection between the computer and the PBX as well as creating the initial configuration Turning on the PBX or the telephone connections may cause a life threa A Warning Touching the voltage carrying conductors tening electric shock Therefore close the casing before you put the PBX into operation Steps to take 1 Connect the PBX with a freely accessible 230 V mains socket The Status LED and the Power LED light up in read and orange for several se conds LED LED PBX status Status Power Red Red The boot partition is being tested Orange Red The kernel is being loaded from the boot partition Green Red The kernel is being initialised Green Orange The kernel modules are being loaded Green Orange
27. the individual set tings This can be accessed from any page in the con figuration manager by clicking the question mark icon 2 Configuring the static IP address in the computer Steps to take Note The following steps describe how to set the configuration on the operating systems Windows 2000 XP and Vista If using another operating sys tem or one with significant differences to the basic settings refer to the documentation of your operating system 1 Click Start 31 Commissioning 2 Windows 2000 Select Settings Windows XP Select Control Panel Windows Vista Select Control Panel 3 Windows 2000 Double click Network and Dial up connections Windows XP Double click Network Connections Windows Vista Double click Network and Sharing Center and then click Manage network connec tions 4 Right click the network connection to be configured Click Properties Click Internet Protocol TCP IP Click Properties Click Use the following IP address ow no u Enter the IP address iS Note No DNS settings are necessary 10 Click OK iS Note You may have to restart the computer Changing the Ethernet configuration on the PBX Requirements vw Aninternal telephone with tone dialling Steps to take 1 Pick up the telephone receiver 2 Enter one of the number sequences 8 930 1 Switches DHCP on 8 930 0 Switches DHCP off 8 93 1 Address Changes the IP address
28. uaaaaae aaa aa aaaa aaa aaacznaaa 24 Safety information eeee eee aaa aaa nia 5 Serial number query oe ee cece aaa aaa aan iaanee 41 Service 1 2112412211212 2 see insert Conditions of Guarantee Information Service Index SIMULA OWN zz za Rze Gda tds jadcdaneudadsduncencadedouavectoe POON wise awa oda A r A AE ASY Statement of conformity Guarantee Information Service Static IP address configure ee eeeea aaa aaa aaaacaccaa 31 Switchable ports operating mode oe eee eee eeeee eee 16 SWITCHING relay ianiai ie 7 System configuration Plan eee eee eee aaa ananasa 12 System telephones Configuration saw a a aaa OZ a 36 Remote configuration esssseessseerierieriserrerrnrrrerrnrresrnerenes 37 T Technical data Terminal area GYZYWI EV EEEE Terminators wiwat IE E smectic CIA U Upo POr ein A AAAA R Re aA YA Cable lay 1 2 11 Terminal devices connect USB port Printer connech z era KZ sees a a 29 w Warranty see insert Conditions of Guarantee Information Service 49 Jaded pejo 281 001L JUBWUOIIAUA BY JO YES y 104 80 20 zO 68c788
29. 301 mm x 243 mm x 86 5 mm COMpact 2VoIP module 37 x 43 x 3mm COMpact POTS module 92 x 60 x 17 mm COMpact 2POTS module 92 x 60 x 17 mm COMpact 2ISDN module 92 x 60 x 16 mm COMpact TSM module 92 x 60 x 16 mm Basic unit approx 1500 g COMpact 2VoIP module approx 6 g COMpact POTS module approx 50 g COMpact 2POTS module approx 50 g COMpact 2ISDN module approx 50 g COMpact TSM module approx 50 g CE EN 60950 Recommended number of system telephones for a complete system PBX COMfortel COMfortel COMfort COMfort COMfort COMfortel DECT COMfortel DECT 1500 2500 1000 1200 2000 plus 900 Base 900 Handset COMpact 5010 VoIP 4 4 4 4 4 2 6 COMpact 5020 VoIP 12 12 16 16 16 16 4 12 Power consumption of the various terminal devices Power Terminal device Max 2 W COMfortel 1500 2500 system telephones Max 1 W COMfort 1000 and COMfortel DECT 900 Base system telephones ISDN telephones OW Devices with separate power supply COMfort 1200 2000 plus system telephones as well as for example a computer Devices that draw power from another device COMfortel 2500 with optional power supply plug COMfortel XT PS ISDN PC controllers 11 Preparation This section describes the preparations required before installing and commissioning the device In addition how to open the casing and how to attach it to the wall as well as how to install modules on the PBX not included in the delivery In addition this
30. Installation and Commissioning Instructions PBXs for analogue ISDN and Internet telephony COMpact 5010 VoIP COMpact 5020 VoIP GRE ee So GSR compact 9 P Symbols used etre e This symbol warns of personal injury for example caused by hazardous electrical voltage This symbol warns of damage to property This symbol indicates possible application errors and conditions that for example could cause function limitations or malfunctions during operation This symbol indicates supplementary information This symbol indicates a visible result of an action that was just carried out for example a display message or a blinking LED This symbol indicates an audible result of an action that was just carried out for example the playback of an announcement Abbreviations used CF CPU DDI DSP GSM PD DTMF MSN NT POTS VoIP Call Forwarding Central Processing Unit Direct Dialling In for a Point to Point Connection Digital Signal Processor Global System for Mobile communications Pulse Dialling Dual Tone Multi frequency Multiple Subscriber Number Network Termination device for ISDN Plain Old Telephone Service Voice over Internet Protocol Information about the accompanying instructions Additional instructions How to configure a PBX using the integrated web server is thoroughly described in the Configuration Manual The Configuration Manual is located on the Auerswald Mega Disk included in th
31. LCR easy only the data received from the update settings are reset How to do this is described on Page 44 iS Note If you would like to delete all the settings wit hout exception instead restore the factory settings See Page 44 iS Note How to back up the existing configuration on a data storage medium beforehand is described on Page 44 Querying the firmware version serial numbers Requirements vw Open configuration manager existing connection to the PBX web server Steps to take 1 Click the Auerswald logo at the top left in the configu ration manager This opens a dialogue window Under PBX data the firmware version as well as the name of the PBX are displayed The PBX serial numbers and the system dongle are also displayed Bi http 192 168 21 22 about Microsol Peles gt CoNnact VoIP mma Version Serial number 00 08 52 00 00 1F Date 02 09 2005 me PBX dongle series number 000020001111 Face 11 h H County Germany Serial numbers ono Language jone number 017555555 LED functions Abb 36 LEDs Oh O O O O Line VolP LAN Status Power LED Line Operational busy state of the existing fixed net work lines Orange All call channels are being used Orange blin At least one call channel is being used king Green All call channels are ready and available Off At least one call channel is not ready This overrid den by display of the bu
32. Windows XP Click Connect to and then the name of the connection Windows Vista Click Connect to then the name of the conneciion and then finally Connect The connection dialogue window is now opened Under Password enter the PIN for the user name displayed Click Dial The connection symbol in the task bar to the left next to the time indicates whether the connection is active i 10 54 Start a browser e g Mozilla Firefox Enter http and the local IP address for PPP confi guration in the address field of the browser The browser settings are checked The login window opens Enter your user name and PIN Note The PIN entered here determines the authori sation level for the configuration The external PIN cannot be used here Click Log in The configuration manager is now opened Make your changes Note When the PBX is restarted the dial up connec tion disconnects and you must dial into the PBX again Once you have completely configured the PBX click Logout Then disconnect the dial up connection To do this right click the connection symbol in the task bar click Disconnect or Disconnect from and then the name of the connection Connection Options 2 Configuring the PBX remotely via the external So port PPP external Important Before you can configure the PBX over a dial up connection the settings described in the follo wing must first be configured over an E
33. a aaaaniea 15 MUSIC INPUt W 8 N Network provider connect to eeeeeeeeeeeeeeeeeeeeeeteeeeeeteeeeeaeee 18 Notice SYMDOIS assisto a 2 O Operation see the User Manual on the Auerswald Mega Disk P PBX configuration eeeeeeseee eee ee aaa aaa awe eaaacacaca 30 PBX configure Via internal SO port eesseeeae aaa ana n ana a00A 34 PBX configure remotely Via external SO port wecccsscccecsceuseseesseevsceroccentnsentonsstecuensenees 35 PBX enable for remote configuration cceeeeteeeeeeeee 39 PBX remote configuration Via the Internet eee aaa aaa aaaecnia 36 PBX TUMOR ct oda GADA GRAN APA NAWA GARAGE 30 PBX updating or upgrading 17 Perform the quick setup eeeue eee aaa aaa aaanaa 30 Port assignment checking eeeeee eee aaa aaa aaaannca 42 Power consumption PPP extomalh a i RE O AP REWA PPP internal eseee ooo eee aaa aaa aaa aaa aaa aeaaneacnia Proper USG wss ez i A A a cO c ra 6 R Restart zak W AE aae aa zda Immediately or delayed by computer Immediately via keyboard 0 0 0 eee cee eee eeeeeeseeeeaeeeaees RINGEGINPU zes oz Td a WE a apa 8 S So Port external ae iriri eee EA AAE 6 CF o AN E DAER AEE E SE OTE 20 Network provider connect eeseeees saa aaa anna eezaaace 20 So port intemal ae O A OE AE EPAL 7 Cable lay x Terminal devices connect e
34. al as Sg or Upo port switchable jumper switchable jumper Connection options on the COMpact TSM module Door station External devices to switch 1 power supply outlet 1 door terminal input output 2 relay outputs 2 ringer inputs one of which is used when connecting an alarm announcement contact 3 relay outputs two of which are used when connecting a door station Important I nformation Alarm announcement contact Loud speaker Playback device Internal analogue port Connection unit Type of dialling Open circuit voltage Contact current Range Ring tone Audible signals Charge pulse Impedances a b Internal So port Connection unit Connection type Supply voltage Feeder Devices Range Terminators Internal Upo port Connection unit Connection types Range Supply voltage Feeder External analogue port Connection unit Type of dialling 10 1 alarm input 1 audio output music input Terminal clamp 2 core for three port or TAE jacks Pulse or tone dialling Max 40 VDC Approx 21 mA 2x50 Q approx 800 m with 0 6 mm Approx 45 Ver configurable 25 50 Hz 425 Hz 5 interval 10 Configurable 12 16 KHz Depending on the country variant ZR 220 Q 820 Q 115 nF or 600 Q sym metrical Terminal clamp 4 core on the basic unit Western RJ 45 socket optional So basis access as Point to Multipoint con nection EURO ISDN DSS1
35. alls As soon as all ofthe existing ISDN calls have ended also before the expiration of the time spe cified the PBX restarts During the delay the PBX prevents new calls from being established If a call is still active when the timeout occurs the call is interrupted in order to carry out the restart Restricted restart Only a part of the PBX functions is restarted All calls are ended and all data ser vices are closed The web server remains unaffec ted by this An immediate restart is automatically performed for the following functions Immediate firmware update Firmware restoration Factory settings restoration A restricted restart is automatically performed for the fol lowing functions Configuration reset Configuration restoration Port configuration changes How to perform this is described on the following pages Foran immediate restart at the push of a button on Page 43 For an immediate or delayed restart at the push of a button on Page 42 iS Note If possible avoid interrupting active calls with a restart Perform a delayed restart or wait to used a function that would cause an automatic restart until all calls have ended The Line and VoIP LEDs indi cate whether external calls are still active see Page 41 A more detailed overview is available on 40 the page Administration Monitoring External call channel assignment see also Page 42 Shutting down It is a goo
36. amaged connection lines cable sockets or short circuits in other devices in the building systems can put the PBX out of opera tion Using an ISDN Autoswitch Auerswald optional accessory you can switch a single emergency telephone from an internal to an external So port during a power failure If you have an uninterruptible power supply for example the UPS 5115 Telecom Auerswald optional accessory you can continue operating a large part of the system during a power failure If at all possible be sure to provide a separate electric circuit for the 230 V connection supplying the PBX Proper use Important Auerswald products are not designed manufactured or intended for use or resale in envi ronments requiring fail safe performance such as in the operation of life support systems and or nuclear facilities Use or sale of our products for these purpo ses is only allowed with prior written permission by Auerswald for each individual incident Iie Important Improper use may cause e g functional restrictions or interference the destruction of the device or in a worst case scenario personal injury iS If you are still not sure of the intended use of the product after reading the following section please contact your vendor General information The COMpact 5010 VoIP and COMpact 5020 VoIP devices are telecommunication systems they will be referred to as PBXs in the following These PBXs connect
37. ble to reduce the risk to themselves and others as much possible ZA Only clean the device with a soft moist cloth or anti static cloth Warning Damaged connection lines as well as damage to the casing and to the PBX can cause life threatening electrical shocks Only connect the device connection cable with sockets that are designed for that purpose Make sure that the Schuko socket for connecting the PBX is properly connected according to VDE 0100 The power socket must be located near the PBX and be freely accessible at all times Replace damaged connection lines immediately Always have a professional carry out repairs immediately Please contact your dealer or the manufacturer directly U U Warning Power surges which can occur during electrical storms can cause life threatening electric shocks Therefore do not mount the PBX during an elec trical storm Avoid disconnecting and connecting lines during an electrical storm Lay all cable inside the building including the cable to the door terminal system Attention Unauthorised changes to the device can damage the PBX or breach security and EMC regula tions Always have a professional carry out repairs Please contact your dealer or the manufacturer directly Attention Exceeding even temporarily the thres hold values indicated in the technical data can damage or even destroy the PBX Note the threshold values in
38. ch the wires to the two terminal clamps in the in ternal a b port See Abb 19 3 Connect the wall sockets to the terminal clamps in the internal a b port See Abb 19 Further steps gt Connect the terminal devices to the wall sockets iS Note For TAE jacks insert the connection plug for the telephones or combination fax answering machi nes into the socket labelled with F and insert the connection plug of the remaining devices into the socket labelled with N Abb 19 Wall sockets on the internal a b port 1 3 456 98 98 5 p 23 Connecting ISDN Terminal Devices This section describes how to connect the different ISDN terminal devices to the So or Upo port If possible a difference is made in whether the device is connected directly or the lines are permanently installed Warning Touching the voltage carrying conductors Important Improper use may cause e g functional ZA or the telephone connections may cause a life threa restrictions or interference the destruction of the tening electric shock device or in a worst case scenario personal injury Remove the power plugs for both the PBX and all Only connect equipment that is compatible to the peripheral equipment from the power socket intended use of the PBX before you open the casing Connecting ISDN terminal devices directly to the internal So port Requirements v Enabled operation mode So internal
39. d 65536 colours 16 bit vw Existing Ethernet connection between the computer and the PBX See Page 33 w Computer and PBX on the same network iS Note The PBX is delivered with the following default network settings IP address 192 168 0 240 Subnet mask 255 255 255 0 Gateway 0 0 0 0 DHCP Disabled Commissioning w Configuration of a static IP address on the computer if the computer should be connected directly to the PBX See Page 31 If the Ethernet configuration on the PBX delivered from the factory has not been changed the following IP addresses are available 192 168 0 1 to 192 168 0 254 except for 192 168 0 240 IP address of the PBX w Changing the Ethernet configuration of the PBX if changes to the settings on the computer are not pos sible or you would like to integrate the PBX into an existing network See Page 32 The following options are possible Configure a permanent IP address subnet mask and gateway address Configure the PBX as the DHCP client that recei ves its IP address from a DHCP server computer or router Important Please contact the responsible system administrator and configure the settings according to his instructions Steps to take 1 Start a browser e g Mozilla Firefox 2 Enter http and the IP address of the PBX in the address field of the browser The browser settings are checked browser check Mozilla Firefox sfx WD Con
40. d idea to perform the PBX shutdown procedure when for example the PBX needs to be turned off Do not remove the power plug for the PBX or accessories from the power socket until the shutdown procedure is com plete During the shutdown procedure all connections to the web server all calls and all data services are ended and all internal processes are put into a specified idle state How to do this is described on Page 43 Firmware update A firmware update is the process of updating the opera ting software firmware on the PBX A firmware update is required for example in the follo wing situations To resolve problems To integrate new features The following options are possible Immediate firmware update The PBX immediately establishes a connection to a server and down loads the most current firmware if available After this an immediate restart is automatically perfor med If the feature is activated the firmware on connected system telephones is also updated Regular firmware update Like an immediate firm ware update but at previously specified time inter vals Manual firmware update A firmware file that has previously been saved on the hard disk is loaded onto the PBX After this a restart is carried out in order to activate the new firmware If the new firmware proves to be defective the firmware used previously may be restored The PBX retains not only the current firmware used but also the firmwa
41. dicated in the techni cal data for voltage electricity performance ambient temperature and humidity Attention Electrostatic charges can destroy sensi tive components Divert electrostatic charges from yourself before touching the circuit boards with your hands or any tools To do this touch a metal object preferably earthed for example a heater or computer hou sing Attention Power surges which can occur during electrical storms may damage or destroy the PBX Protect the devices by installing overvoltage pro tection Lay all cable inside the building including the cable to the door terminal system Important Information Attention Liquids penetrating the casing can A damage or destroy the PBX Only operate PBX in closed dry rooms Only clean the device with a soft moist cloth or anti static cloth fields can impair PBX operation Avoid mechanical loads for example vibrations b Important Mechanical loads and electro magnetic Avoid proximity to devices that generate electro magnetic fields or react sensitively to them for example radio receivers amateur radio sets mobile phones DECT systems or similar Do not expose the device to direct sunlight or con densation Protect the device from an extreme amount of dust Note the values for ambient temperature and humidity indicated in the technical specifications Important A power failure d
42. digital telecommunication systems in Ger man on the Internet at http www bsi de literat tkanlage 6001 htm Technical data Power supply 230 V 10 50 Hz COMpact 5010 VoIP max 0 4 A COMpact 5020 VoIP max 0 4A Protection class Power COMpact 5010 VoIP max 38 W type 7 W incl one COMfortel 2500 COMpact 5020 VoIP max 48 W type 7 W incl one COMfortel 2500 Modules Power supply from the PBX Rated voltage Rated current Environmental requirements Operation 0 40 Celsius avoid direct sunlight Operating the modules Installed in the PBX casing VoIP internal external 1 Ethernet interface for Internet telephony VoIP PC printer 1 Ethernet interface for PC connection 1 USB host for printer Connection options on the COMpact POTS module Analogue external 1 Connection options on the COMpact 2POTS module Analogue external 2 Connection options on the COMpact 2ISDN module ISDN internal external 2 So Upo ports optionally as internal So port internal Upo port or external So port Storage and shipping Humidity 20 70 Celsius 10 90 non condensing Connection options on the basic unit Analogue internal ISDN internal external COMpact 5010 VoIP 6 internal analogue ports COMpact 5020 VolP 10 internal analogue ports 1 So Upo port optionally as internal Sg port internal Upo port or external So port switchable jumper 1 Sp Upo port internal option
43. e 41 If both LEDs light up in green again the re start is complete and the PBX is ready for operation Note If the Power LED remains continuously lit in red an error has occurred Please contact your dea ler or the manufacturer directly Restart performed immediately via the keyboard Requirements w Open casing blue protective cover Warning Improper handling of the device can result in life threatening electrical shock Only authorised dealers may open the casing and carry out service work using the buttons inside of the casing If necessary commission an authorised dealer to perform this work Steps to take 1 Press the Reset button See Abb 37 The Status LED and the Power LED light up in read and orange for several se conds See also the table on Page 41 3 These are persons that are trained for this purpose e g certi fied electricians They must be properly trained for working in an area with potentially hazardous voltage Authorised dealers are made aware of the dangers they are exposed to when car rying out this type of work and are able to reduce the risk to themselves and others as much possible If both LEDs light up in green again the re start is complete and the PBX is ready for operation Note If the Power LED remains continuously lit in red an error has occurred Please contact your dea ler or the manufacturer directly Abb
44. e Za aa dza Gerda tater CEF aang ceed 30 Configuring the PBX quick setup eeeee eee reta aa eae aoa E a aen ae aiaaaeinae 30 Configuring the static IP address in the computer eeeee esse e aaa aaa aaa aaa aaa nnnnnn nanena 31 Changing the Ethernet configuration on the PBX eee ee sea aaa aaa anawa awa aaa aaa aaa aaa aiaaaeinae 32 Querying the Ethernet configuration on the PBX uu eeeeee eee aaa aaa aaa aaa aaaaaaeaaaaacia 32 Connecting the PC to the Ethernet port eee esse eee aaa aaa aannkkaa aeaaaaeanae 33 Table of Contents Connection Options tic e Ri Ria eee ee ee O at Bee ete 34 Configuring the PBX via an internal Sp port PPP internal ee eee eee aaa aaa aanita 34 Configuring the PBX remotely via the external Sg port PPP external uueea eee eerie ee aaa aan ents 35 Configuring the PBX remotely via the Internet cccccceeeeeeeeeeeeseeeeeeeeeeeeeaeeeceaaeeseaaeeseaeeeseaeeeseaeeeseaaeeseeeeseeeeesnees 36 Configuring system telephones via the PBX cccccccesceeceneeeeeneeeeeeeeeeaeesecaeeenaeeeceaeeseaaeeeseaeeeseaeeeseaeesseaeeeseneeseeaees 36 Configuring system telephones remotely via the PBX ccccccceeseeeeeceeeeeeneeeeeeaeeseaaeeseaaeeseaeeescaeeeseaeeeseaeeeteeeeeeaees 37 Setting up a dial up connection on Windows XP cccceeeeeeeeeeeeeeeeeeeeceneeeeeaeesecaeeseaeeeeeaeeseaaeeseaeeeeseeeeseae
45. e blinking of the Status LED will slow down Let go of the Default button The Status LED and the Power LED light up in red and orange for several se conds minutes during the restart See also the table on Page 41 If both LEDs light up in green again the re start is complete and the PBX is ready for operation Note If the Power LED remains continuously lit in red an error has occurred Please contact your dea ler or the manufacturer directly 4 These are persons that are trained for this purpose e g certi fied electricians They must be properly trained for working in an area with potentially hazardous voltage Authorised dealers are made aware of the dangers they are exposed to when car rying out this type of work and are able to reduce the risk to themselves and others as much possible Further steps gt Eg 2 Check the configuration Note If the old configuration is still present you have held the Defaul button for too long and must there fore repeat the procedure Create a new configuration Important Note that the IP addresses on the PBX have also been reset to factory settings This means you now need to reconfigure the network configura tion See Page 31 Exception If the PBX had been configured as a DHCP client DHCP on this setting has been retained Abb 38 LEDs and buttons Status Power OO Performing an immediate firmware update
46. e package under Manuals How to operate a PBX is thoroughly described in the accompanying User Manual Also note the informa tion about the warranty service environment CE symbol and declaration of conformity in the insert Conditions of Guarantee Information service The latest information After functional extensions have been installed during a firm ware update you will receive current instructions on the support pages at the Auerswald web site Internet address www auerswald de Copyright Disseminating and reproducing these instructions as well as using and dis closing the contents even in part is permitted only with our express permission Offen ders will be subject to claims for damages All rights reserved Auerswald GmbH 4 Co KG 38162 Cremlingen 2008 Table of Contents SYMDOIS USEJH 214 4 34 0 E EE EA AA AEO EPA ee eens O Sea AEP A 2 Abbreviations USCC oinaan aane ia A ets O w nada dA ee a A dia A A ete 2 Information about the accompanying instructions ee ueee eee aaa anawa aanita 2 important Information aasouci akad w dO R i AE a CE R kT AA AG EEK 5 Safety information z nel al wo no leeks waved bebe eat nobo as a aaa a rae aea a aea e a aea Aaaa REAS 5 PrODELUSE nin ba a EA zl ZE R N EO ZO E tees ates 6 Technical data eeepc 9 Recommended number of system telephones for a complete system eeeeee eee aaa aaa 11 Power consumption of the various terminal devices
47. e threatening electric with the following characteristics shocks or damage destroy the PBX 4 core gt Lay all the cable inside the building u Unscreened however screened for unfavourable conditions for example near a strong transmitter Requirements or an electrical power line w Enabled operation mode Sg external on the So port Preferably star quad stranding in question See Page 16 Note If you would like to install an external S bus with wall sockets please refer to Chapter Connec w Enable the terminators at both ends of the connection ting the ISDN terminal device directly on page 24 in the NT and in the PBX on the external So port in question See Page 16 z Steps to take w The distance line length between the devices depends on the connection type 1 Attach the wires to the four terminal clamps in the NT Maximum 150 m for a Point to Multipoint connec IS Note When assigning the individual wires orient tion yourself with the identifiers subsequently listed or Maximum 1000 m for a Point to Point connection refer to VDE 0815 when identifiers deviate 20 Connecting to the Network Provider Cable with two Cable with star quad twin wires Physical a1 Red Without ring ka bi Black Single rings 17 mm spacing pa a2 White Double rings 34 mm spa Physical cing circuit pair 2 b2 Yellow Double rings 17 mm spa cing 2 Connect the NT to the four terminal clam
48. ee subscribers this can be enabled by registering with OSITRON www OSIT RON de The following telephones connected to the PBX are sup ported by the LAN TAPI COMfortel 1500 2500 system telephone as of firmware version 3 2D COMfort 1000 1200 2000 plus system telephone as of firmware version 2 3B Analogue telephone ISDN telephone Internal So port An internal So port has similar requirements such as an ISDN connection with the Point to Multipoint connection type and is suitable for connecting to the following termi nal devices COMfortel 1500 2500 system telephone as of firmware version 3 2D COMfortel DECT system telephone COMfort 1000 1200 2000 plus system telephone as of firmware version 2 3B ISDN telephone in compliance with the Euro ISDN Standard DSS1 ISDN PC controller in compliance with the Euro ISDN Standard DSS1 Important The power consumption of the terminal devices on an So port may total a maximum of 4 W The power consumption of all of the terminal devices on all of the So Upo ports together may total a maxi mum of 24 W Internal Upo port An internal Upo port is a 2 core interface that for example becomes useful if existing 2 core lines in an analogue installation should be used It is suitable for connecting one of the following terminal devices COMfortel 1500 2500 system telephone as of firmware version 3 2D All other devices can only be connected to the Upo po
49. eee eee aaa aaa aaa 22 Audio OUtpUt zasad WW A a WA 8 B Basic aSSEMBIY X i A W O A OOO Or 8 c CASING OPeNiNg i Z A O A O La 12 CE symbol see insert Conditions of Guarantee Information Service COMMISSIONING sev ies seeda A A 30 Configuration Backup on data storage medium eee eee 44 Per telephone menu see the User Manual on the Auerswald Mega Disk Configuration reset eeue eee aaa aaa aaa aaa wach 41 Perfo m aaa Adi W A AWA wa a A E ETE 44 Configuration restoring eeeeee seann 44 Connect the computer eeeeueeeee sean aaa iaana 33 Connect the printer e eeuee eee aaa 29 Connection Options 0 eee ce eee aaa aaa aaa iaana 34 D D channel protocol SALINO e e a R ZZO dA 47 Dial up connection Setup on Windows Vista oo eee eee aaa etree aaa eeeeeeee 39 Setup on Windows XP ou ee cece eee eee aaa aaa asaaaniaaanca 38 Drilling template wall attachment eee eee eeneeeeee 15 E Environment see insert Conditions of Guarantee Information Service Ethernet configuration 0 00 eee ccc eee aaa aaa anna Ethernet Portesar p od o di AE Computer connect Network provider connect EXtENSI S ass isi t wia External analogue port eee eee asa a aaa naa an nnaninae 6 Cable lay 111 1111 19 Network provider connect
50. eeeneeeseaees 38 Setting up a dial up connection on Windows Vista eeeee eee ee eee eee aaa aaa aaa aaa aaa aazaaaeeaaae 39 Enabling the PBX for remote configuration eeeeeeee esse eee aaa aaa aaa aaa RT 39 Service and Maintenance eee eee eee eee eee aaa aaa awake aiaaaeanae 40 Overview of functions wata ii A tie ea eee ceed Lie eet eee debe le aaa a e plese eed ieee 40 Querying the firmware version serial MUMDEYIS cccccceeeeeeeeneeeeeaeeeeeaeeeceaeeeeeaeeeceaeeeeeaeeeseaeeeseaaeesaaeeseaeeeseueeeeeaes 41 LED functions ZNA di a OAK ki acta den R A AA OE EEEE GAT AAS E PEEK A EWA 41 Checking the p rt assignmMent Aa usa ASA A OO U ALA YA eatin EEN TEL 42 Restart performed immediately or delayed by computer e eeeee eee eee aaa aaa aaa nannten annann 42 Restart performed immediately via the keyboard eee eee eee 43 Shutting down the PBX OE 43 Backing up configuration data on a data storage medium eee eee eeeaeeeeeeenaaeeeeeeeaeeeeeeeeaeaeeeeeneaaeeeeeneaas 44 Restoring the configuration uses aoi z EEE A A Ea ENE a E TEP aAa 44 Resetting thie co figuraton tansza di odka wiz E a AE Oak day da a yk Eda a A fg 44 Restoring the factory settingS essee enea e A e aaa Aa EKA ELaNA ESA EEA KANAN nina 44 Performing an immediate firmware update eee eee eee tnt tkn aaa aaa EAEE EEE AAEE EEEE 45 Saving the
51. elephone no 427 Ja Telephone no 433 4 OK Cancel Double click the system symbol to display all the con nected system telephones Click system telephone to be configured and then click OK lt lt The login window opens EP entry x Please enter your authorization level and the PIN stored in the PBX If no user PIN has been assigned start the transfer without the entry of a PIN via mouse click on OK Authorization level Administrator z PIN Select the authorisation level you want on the PBX enter the applicable PIN and click OK Eg 10 11 16 17 18 Note For COMfort 1000 1200 2000 system telepho nes you only need to enter the 6 digit system tele phone PIN if available The configuration is loaded Configure the settings you want Note Once you have configured all the settings to your satisfaction first save the configuration as a file on the hard drive and then in the telephone Click Save 12 13 14 15 Click File Enter a name for the file and click OK Click Save Click Telephone lt D The current connection to the PBX is dis played Double click the system symbol to display all the con nected system telephones Click system telephone to be configured and then click OK The login window opens Select the authorisation level you want on the PBX enter the applicable PIN and click OK The configuration is sa
52. em telepho nes can only be configured via a USB connection w Completed installation of the device driver Note For a USB connection this refers to the USB driver and possibly the CAPI 2 0 driver For more information about installing drivers please refer to the CAPI TAPI manual that came with the device w Installed COMfortel Set configuration software as of version 1 8 16 Note The configuration software can be installed from the Auerswald Mega Disk Note To support Windows Vista the COMfortel Set configuration software requires at least the following version 2 0 or higher available as of 2008 36 Steps to take 1 Start the COMfortel Set configuration software 2 Click Option 3 Click Interface 4 USB connection Select the USB interface and click OK USB connection using the CAPI 2 0 driver installed Select the ISDN controller CAPI 2 0 interface and click OK Ethernet connection via the PBX Select the IP net work interface enter the IP address for the PBX and click OK 5 Click Open 6 Click Telephone lt gt The current connection to the PBX is dis played Connection Options 7 8 9 2 8 Connection routes Please selectthe device to be configured A doubleclick on a device will open additional devices for selection E informations jm f Telephone no 528 47 5 7 coMfortel 2500 MSN 427 Firmware Version 3 20 ft COMpact 5020 VoIP T
53. em telephones 9 Click system telephone to be configured and then click OK lt gt The login window opens 10 11 12 13 14 15 16 17 18 19 KEN 4 xl Please enter your authorization level and the PIN stored in the PBX If no user PIN has been assigned start the transfer without the entry of a PIN via mouse click on OK Authorization level Administrator 4 PIN ae Select the authorisation level you want on the PBX enter the applicable PIN and click OK Note For COMfort 1000 1200 2000 system telepho nes you only need to enter the 6 digit system tele phone PIN if available lt The configuration is loaded Configure the settings you want Note Once you have configured all the settings to your satisfaction first save the configuration as a file on the hard drive and then in the telephone Click Save Click File Enter a name for the file and click OK Click Save Click Telephone lt The current connection to the PBX is dis played Double click the system symbol to display all the con nected system telephones Click system telephone to be configured and then click OK lt gt The login window opens Select the authorisation level you want on the PBX enter the applicable PIN and click OK lt lt The configuration is loaded Setting up a dial up connection on Windows XP Steps to take Click Start Click All Programs Click Accessories C
54. er steps A Connect the terminal devices to the wall socket or to the connection sockets on the Upo So adapter max 1000 m with 0 6 mm Abb 29 COMfortel 1500 2500 via an ISDN wall socket Internal Upo port J on the PBX HH 12 Abb 32 Connecting the wall sockets to the inter nal Upo port ZAZ ZAIZ Internal U po port b2 bija a2 b2 bifai a2 tal 1b 2al 2b IAE UAE8 8 7 6 5s 4 3 2 1 28 ZA Connecting Other Devices This section describes how to connect a printer to the PBX for printing out call data Warning Touching the voltage carrying conductors or the telephone connections may cause a life threa tening electric shock Remove the power plugs for both the PBX and all peripheral equipment from the power socket before you open the casing 2 Important Improper use may cause e g functional restrictions or interference the destruction of the device or in a worst case scenario personal injury Only connect equipment that is compatible to the intended use of the PBX Connecting the printer Requirements Y 2 One USB cable Important The length of the USB cable may be a maximum of 3 m total Steps to take 1 Insert the flat connector on
55. eter of 0 6 mm One Upo So adapter depending on the device to be connected 27 Connecting ISDN Terminal Devices IJ Note To connect a single COMfortel 1500 2500 sys tem telephone no Upo So adapter is required If two COMfortel 1500 2500 system telephones should be Abb 30 Connection via a fixed Upo So adapter connected to the Upo port another Upo So adapter is required on Internal U po port iS Note When using a Upy So adapter you do not need on the PBX A to use an ISDN wall socket The Upo So adapter can Le be mounted permanently on the wall and firmly con nected with both screw terminals on the back of the PBX SeeAbb 30 fs max 1000 m with 0 6 mm Steps to take 1 Lay the line iS Note Prevent interference Avoid laying long lengths of parallel lines especially next to mains Twist the pairs 2 Attach the wires to the two middle terminal clamps in the internal Upo port See Abb 32 3 With an ISDN wall socket Connect the IAE or UAE8 socket to the terminal clamps on the internal Upo port See Abb 32 Abb 29 and Abb 31 Only for Upo So adapters Connect both screw termi Abb 31 Connection via a Upo So adapter and nals at the back of the Upo So adapter to the terminal an ISDN wall socket clamps on the internal Upo port See Abb 30 4 With an ISDN wall socket If necessary connect the Internal Upo port Upo So adapter on the PBX na Furth
56. figuration Manager COMpact VoIP r The login window opens DB g Configuration Manager COMpact VoIP 3 Enter the user name admin 4 Click Log in The configuration manager configuration wizard opens Configuration assistant A Start page With help orth g the first installation Firstyou select the requested lai at e Choose language 6 e Fertig A 5 Use the configuration wizard to carry out a quick se tup of the PBX During the course of the quick setup all the basic settings are configured iS Note If you would like to skip the quick setup and configure all of the settings directly in the configura tion manager do the following On this page and the next select the language and enter the PIN and then click Next You can then jump to the end of the quick setup via the navigation bar to the left by clicking the arrow to open Further steps gt gt Configure all the rest of the settings using the confi guration manager iS Note The PBX configuration manual available as a PDF on the accompanying Auerswald Mega Disk includes configuration instructions as well as a detailed description of each feature on the PBX It also includes information about the hardware and software requirements about configuring the PBX as well as using the features Please refer to the Online Help for additional information on
57. firmware file in the PBX manual firmware update seeeeee een aaa aaa aaa aaa einaaeinae 46 Restoring firmware using the computer eee eee eee ee een aaa aaa eee eeaaeeeeeeeaaeeeeeseaeeeeesseeeeeeeeeaeeeeeneaes 46 Restoring firmware with a button onie aiee a aE a aaa aA a as 46 Starting the D channel protocol ameina a a ka det lea dac ae dees at SEL 47 INdeX in RA AN BOW BAR ROR RA BN RAA E OWO OO A LA 48 A Important Information This section includes necessary information for operating the devices safely Before installing and commissioning the PBX be sure to read the safety information listed here Also become familiar with the proper use of the device as well as the technical data Safety information Warning Improper handling of the device can result in life threatening electrical shock Only authorised dealers may open the casing If necessary have an authorised dealer commis sion the device Only authorised dealers may perform installation work within an open casing or service work using the buttons inside the casing If necessary com mission an authorised dealer to perform this work Warning Touching the voltage carrying conductors or the telephone connections may cause a life threa tening electric shock Remove the power plugs for both the PBX and all peripheral equipment from the power socket before you open the casing If necessary also disconnec
58. g function keys on the telephone b Important Devices using dual tone multi frequency Switching relay A switching relay not a part of the basic assembly basic design is suitable for connecting or controlling the follo wing devices Important Information Door terminal system according to FTZ 123 D12 0 for example TFS Dialog 100 TFS Dialog or TFS Dialog pro from Auerswald Door opener a Various devices to be switched for example alarm sirens Important The module supplies no switching vol tage to the relay contacts meaning the devices to be switched must be supplied with external voltage Attention The relay contacts can handle a maxi A mum load of 30 VAC 1 A therefore not suitable for a direct connection to 230 V system voltage For switching devices operated on voltage you therefore need an additional load switching relay that is compatible with the safety regulations Ringer alarm input A ringer alarm input not a part of the basic assembly is suitable for connecting or controlling the following devices Door bell button Output devices for announcement alarm and monitoring signals for example leak warning device Music input audio output A music input audio output not a part of the basic assem bly is suitable for connecting or controlling the following devices Loudspeaker unit Active loudspeaker Music output devices for example MP3 or CD players Basic asse
59. he device driver Note For an Auerswald USB device this refers to the USB the CAPI 2 0 and CoNDIS WAN drivers For more information about installing drivers please refer to the CAPI TAPI manual that came with the device Note Remote configuration over an analogue con nection or a VoIP account is not possible Enable the PBX immediately before remote configu ration if no dealer access number has been entered or the transmission of the numbers entered is not pos sible on the computer being used See Page 39 37 Connection Options Steps to take 1 Start the COMfortel Set configuration software 2 Click Option 3 Click Interface 4 Select the ISDN controller CAPI 2 0 interface and click OK Or select the IP network interface enter the IP address for the PBX and click OK Click Open Click Telephone Enter the remote switching number for system tele phones configured in the PBX including local city code and exchange line access number and click OK lt The current connection to the PBX is dis played Please select the device to be configured A doubleclick on a device will open additional devices for selection informations pm Bile Telephoneno 828 00 h 7 COMfortel 2500 MsN 427 Firmware Version 3 20 a COMpact 5020 VoIP A a Je Telephone no 433 a Ba zl OK Cancel 8 Double click the system symbol to display all the con nected syst
60. he receiver Enter the following series of numbers 8 PIN 91 Note The PIN can be in this case a sub admin PIN or the user PIN that belongs to the telephone 3 9 You will then hear the confirmation tone pulsating tone Hang up the receiver Note You usually dial in using the remote switching number on the PBX If the remote switching number has not been configured and the PBX has been enab led it is accessible over each associated MSN DDI 39 Service and Maintenance This section describes the functions available to you for detecting errors and troubleshooting In addition this section also descri bes how to update the operating software firmware on the PBX Overview of functions Restart A restart reboot is when you cause the PBX to reboot while it is already functioning A restart is required for example in the following situati ons After the operating software on the PBX has been updated firmware update When the operating software on the PBX is chan ged restore firmware After the operating software on the PBX crashes After a change to the configuration that cannot be applied when the PBX is in operation The following options are possible Immediate restart All the connections to the web server all calls and all data services are closed Unsaved data are lost u Delayed restart Like an immediate restart but per formed in consideration of currently existing ISDN c
61. ider M Splitter DSL router LEJE PBX External analogue port Ethernet interface External analogue port Abb 12 ISDN connection and DSL NT Network provider Splitter NT CJI wall socket N DSL router z z PBX Ethernet interface External So port 18 Connecting to the Network Provider Connecting the analogue connection directly to the external analogue port Requirements w Minimal distance between the devices iS Note If the analogue connection is relatively far away from the PBX a cable must first be laid w The RJ 11 6P 4C connection cable included in the COMpact POTS module package set to RJ 11 6P 4c w In Germany set the COMpact POTS module RJ 11 adapter included in the package to TAE F Steps to take 1 Insert one end of the connection cable into the Wes tern socket on the COMpact POTS module See Abb 13 2 In Germany Insert the other end of the connection cable into the Western socket on the adapter See Abb 13 socket of the network provider can cause life threate ning electric shocks Do not connect the PBX until the casing on the connection socket of the network provider is closed again h Warning Voltages that run through the connection Abb 13 Connecting the analogue connection
62. lick Communications Click New Connection Wizard Click Next Click Connect to the Internet and then click Next No OM FP SD Click Set up my connection manually and then click Next 38 9 Click Connect using a dial up modem and then click Next gt The available dial up devices are dis played Connection Options New Connection Wizard i Select a Device This is the device that will be used to make the connection You have more than one dial up device on your computer Select the devices to use in this connection O S9 All available ISDN lines multi inked 8 ISDN channel Auerswald ISDN WAN Driver E ISDN channel Auerswald ISDN WAN Driver lt Back Cancel 10 Enable the checkbox for the connection you want and click Next 11 Under ISP Name enter any connection name for example PBX customer name and click Next 12 Remote configuration Under Phone number enter the remote switching number including city code and 13 14 15 exchange line access number on the PBX and click Next Configuration via the internal So port Under Phone number enter the internal CAPI dial in access num ber on the PBX and click Next Under User name enter admin and under Pass word as well as under Confirm password enter the admin PIN on the PBX Or Under User name enter external and under Password as well as under Confirm password enter
63. ls into the holes Screw in the two screws far enough that the screw head is about 5 mm away from the wall See Abb 6 Abb 6 Distance of the screws from the wall 15 Preparation 4 Mount the PBX on the screws then tighten the screws into the wall downwards uniil the stopper 5 Fasten the PBX using the third screw See Abb 7 ZA Abb 7 Tighten the casing Changing the operating mode for the switchable ports Attention Electrostatic charges can destroy sensi tive components Divert electrostatic charges from yourself before touching the circuit boards with your hands or any tools To do this touch a metal object preferably earthed for example a heater or computer hou sing Requirements w Previous system planning ZA Note Even after adding multiple modules the COM pact 5020 VoIP may be operated with a maximum of six external analogue and ISDN channels one So port corresponds to two ISDN channels Note Port 1 on the base circuit board only supports the operating modes So internal and Upg internal Steps to take 1 Remove the jumper for the port to be switched 2 Reinsert the jumper according to the desired opera 95555 00000 80008000 90000 5 5 5 Upo internal So internal So external ting mode The correct jumper setting can be found on the circuit board label or the Abb 8 Abb 8 Jumper setting Switch terminat
64. mbly The basic assembly on both PBXs includes the following connection options 1 port switchable between Soexternal Sginternal and Upo internal 1 port switchable between Soexternal Upo inter nal 6 COMpact 5010 VoIP or 10 COMpact 5020 VoIP internal analogue ports 1 Ethernet interface for administration and Internet telephony over two external VoIP channels SIP compliant according to RFC 3261 VoIP Codec G 711 H Law a Law 1 USB host for printer Extensions Both PBXs have a module slot for the following module COMpact 2VolP module use this to extend the PBX with two external VoIP channels as well as with the VoIP Codecs G 723 1 G 726 G 729A E and iLBC The COMpact 5010 VoIP has a variable module slot and the COMpact 5020 VoIP has three variable module slots for the following modules COMpact POTS module for extending the PBX with an external analogue port COMpact 2POTS module for extending the PBX with two external analogue ports COMpact TSM module for extending the PBX with three switching relays two ringer alarm inputs and a music input audio output COMpact 2ISDN module only for the COMpact 5020 VoIP for extending the PBX with two port separately switchable between So external So internal and Upo internal iS Note Even after adding multiple modules the COM pact 5020 VoIP may be operated with a maximum of six external analogue and ISDN channels one So port
65. nal clamp 4 core optional Western socket So basis access as Point to Multipoint con nection or as a PBX connection EURO ISDN DSS1 unit is powered locally Ethernet interface for Internet telephony VolP and PC connec tion Connection unit Interface USB host for printer Connection unit Port Power supply outlet Connection unit Output voltage Western socket 10 100 Base T 10 100 Mbit s RJ 45 twis ted pair Full semi duplex autonegation Auto MDIX USB A socket USB Full Speed V 1 1 or V 2 0 Terminal clamp 2 core 12 VDC 100 mA Door terminal input output Connection unit Interface Terminal clamp 2 core FTZ 123 D12 0 Important Information Relay outputs Connection unit Type of contact Contact load capacity Ringer alarm inputs Connection unit Input voltage Active state Terminal clamp 2 x 2 core and 1 x 3 core Potential free 2 operating current contacts NC 1 operating and quiescent current contact NC and NO max 30 V 1 A Terminal clamp 2 x 2 core Configurable 0 V or 5 15 VAC DC via the door bell button NC Contact is closed for more than 0 5 s audio output music input Connection unit Output level Input level Internal resistance Cinch connector Max 1 Veff Adjustable from 18 to 10 dB 1 Ver 1kQ Miscellaneous Cabinet Dimensions WxH xD Weight Safety Plastic chassis with lid and protective cover Basic unit
66. nate keys your dealer or the manufacturer directly Red blinks 50 Pressing the Default key has been detected 50 ms Red blinks 0 5 Default key has been pressed long enough 0 5 s Orange blinks Pressing the Alternate key has been detected 50 50 ms Orange blinks Alternate key has been pressed long enough 0 5 0 5 s Checking the port assignment Requirements w Open configuration manager existing connection to the PBX web server Steps to take 1 Click Administration 2 Click Monitoring 3 Click External call channel assignment Acall channel in use is indicated by a red dot a call channel not in use is indicated by a green dot Restart performed immediately or delayed by computer Requirements Steps to take w Open configuration manager existing connection to 1 Click Administration the PBX ii webserver 2 Click Firmware update restart 42 Service and Maintenance Under Reset of the PBX Reboot select the desired waiting time if currently active ISDN calls should not be immediately terminated or retain the setiing im mediately Click Restart Click OK The Status LED and the Power LED re main lit in green until all of the ISDN calls or at the latest until the end of the waiting time The Status LED and the Power LED light up in red and orange for several se conds during the restart See also the table on Pag
67. nators on the So Upo port 2 60 Jumper for switching the operation mode on the So Upo port 2 13 Preparation Overview of the COMpact 2ISDN module Ext Int I Upo 2ISDN Modul lt n 2 EJ 3 o E o o gt 2 Do not insert Abb 4 COMpact 2ISDN module Jumper for switching the operation mode on the So Upo port 1 DIP switches for terminators on the So Upo port 1 Q Terminal clamps for connecting to the So Upo port 1 Terminal clamps for connecting to the So Upo port 2 DIP switches for terminators on the So Upo port 2 Jumper for switching the operation mode on the So Upo port 2 Connector for insertion on the base circuit board expansion slot A C Overview of the COMpact 2POTS POTS module 6 Ra o 6 a N e 5 3 o o o ro i o 2 z t o a o a 14 Abb 5 COMpact 2POTS POTS module Western socket for connecting to the external ana logue port 1 Only for the COMpact 2POTS module Western socket for connecting to the external analogue port 2 Connector for insertion on the base circuit board expansion slot A C Preparation ISDN Western sockets Western socket assignment 2a la 1b 2b Internal analogue Western sockets only outside of Germany S External analogue Western sockets POTS CNN Mounting the device on the wall Requirements Vv w gt
68. number has been entered or the transmission of the numbers entered is not pos sible on the computer being used See Page 39 Steps to take iS Note The following steps describe how to configure the settings on the operating systems Windows XP and Vista If using another operating system or one with significant differences to the basic settings refer to the documentation of your operating system Click Start 2 Windows XP Click Connect to and then the name of the connection Windows Vista Click Connect to then the name of the connection and then click Connect to again The connection dialogue window is now opened 3 Under Password enter the PIN for the user name displayed 4 Click Dial The connection symbol in the task bar to the left next to the time indicates whether the connection is active m 10 54 Start a browser e g Mozilla Firefox Enter http and the local IP address for PPP confi guration in the address field of the browser The browser settings are checked The login window opens 7 Enter your user name and PIN iS Note The PIN entered here determines the authori sation level for the configuration The external PIN cannot be used here 35 Connection Options 8 Click Log in lt The configuration manager is now opened 9 Make your changes Note When the PBX is restarted the dial up connec tion disconnects and you must dial into the PBX again 10
69. o disconnect the devices from auxiliary power sources for example UPS Warning Power surges which can occur during electrical storms can cause life threatening electric shocks Do not open the PBX during an electrical storm Steps to take 1 Insert your index finger into the opening on the cover See Abb 1 2 Unlatch the lock by pulling the protective cover to wards yourself See Abb 1 3 Lift the protective cover upwards and remove it enti rely from the terminal area See Abb 1 2 These are persons that are trained for this purpose e g certi fied electricians They must be properly trained for working in an area with potentially hazardous voltage Authorised dealers are made aware of the dangers they are exposed to when car rying out this type of work and are able to reduce the risk to themselves and others as much possible 12 2 Important Only open the blue protective cover Do not remove the tightly screwed casing cover This prevents accidental contact which may result in a shock from hazardous voltages Make sure that any repairs requiring the casing cover to be removed are carried out by the manufacturer Removing or destroying the protective caps covering the screws Abb 2 voids the warranty Abb 1 Opening the casing 3 COMpact 5020 VolP Abb 2 Do not remove the protective caps Preparation Overview of terminal area ooo voooo 5 0000000000
70. ors Attention Electrostatic charges can destroy sensi tive components Divert electrostatic charges from yourself before touching the circuit boards with your hands or any tools To do this touch a metal object preferably earthed for example a heater or computer hou sing Requirements w Previous system planning w The following is a list of uses for the port in question 16 for enabling the terminators The PBX port in question is located at the begin ning end of a series of devices for example when laying an internal So bus in one direction The PBX port in question is only connected to one device for example in a direct connection to an NT with a PBX connection w The following is a list of uses for the port in question for disabling the terminators The PBX port in question is located in the middle of a series of devices for example when laying an internal Sg bus in two directions The PBX port in question is connected to an exis ting socket for example to an NT with an external So bus with terminators in the last socket Preparation Steps to take 1 ZA ZA Enabling Push both buttons on the DIP switch to be switched to the on position See Abb 9 Disabling Push both buttons on the DIP switch to be switched to the off position See Abb 9 Abb 9 Switch setting Enabled Disabled Updating upgrading the PBX Warning Touching the voltage ca
71. ps on the ex ternal So port See Abb 16 Important If you would like to integrate the PBX into an existing network please contact the system admi nistrator responsible for this Making changes to an existing network may cause considerable malfunc tions In addition please note the PBX factory set tings for the Ethernet configuration described in Page 31 Requirements Abb 16 Wire up the NT and the external So port External So port NT Connect the DSL connection to the Ethernet port Y Minimal distance between the devices w ADSL router that is specifically designed for VoIP data communication SIP aware Note If this is not the case several of the ports on the router necessary for VolP data communication must be enabled RTP port and SIP UDP ports Port For warding A list of the ports used in the PBX can be found in the configuration manager on the PBX under Administration Port overview w The patch cable included in the package Steps to take 1 Insert the end of the cable into the Ethernet socket on the PBX See Abb 17 2 Insert the other end of the cable into the output socket on the DSL router or into an existing network outlet Note To connect the DSL router to the network pro vider please refer to the documentation provided by the network provider and included with the DSL rou ter See also Abb 11 and Abb 12 on page 18 Further steps
72. re last used in Flash memory When the firmware is restored you can switch back and forth between either firmware version During an update the currently inactive firmware is overwritten How to perform this is described on the following pages For an immediate firmware update on Page 45 Fora manual firmware update on Page 46 u To restore the firmware using the computer on Page 46 u To restore the firmware at the push of a button on Page 46 Service and Maintenance IJ Note How to set up a regular firmware update is described in the PBX Configuration Manual iS Note How to find out the version of the current firm ware is described on Page 41 iS Note Except for the applicable connection fees a firmware update is free of charge Restoring the factory settings All the settings are deleted and the factory settings are restored How to do this is described on Page 44 Note If you would like to retain some of the settings instead reset the configuration See Page 44 Note How to back up the existing configuration on a data storage medium beforehand is described on Page 44 Resetting the configuration Most of the settings will be deleted and reset to the factory settings The following settings remain intact Admin user name and PIN IP address settings Web server port setting Time NTP server settings Saved hold music and announcements Call data Provider information for Soft
73. remote IP address is already being used on the computer network thereby causing IP addresses to overlap complications will occur To avoid this you must change the remote IP address and therefore the local IP address at the same time This should result in both IP addresses being again located on the same network vw One of the following PINs is known Admin PIN One Sub Admin PIN Note The external PIN may also be used for the dial up connection Configure this beforehand on the page COMset General settings Remote confi guration iS Note A user PIN can also be used to log in w Existing internal ISDN connection between a compu ter and a PBX via one of the following devices Auerswald USB device e g a COMfortel 2500 ISDN PC controller w Completed installation of the device driver iS Note For an Auerswald USB device this refers to the USB the CAPI 2 0 and CoNDIS WAN drivers For more information about installing drivers please refer to the CAPI TAPI manual that came with the device w The dial up connection configured on the computer See Page 38 for Windows XP and Page 39 Windows Vista 34 Steps to take Eg 10 11 Note The following steps describe how to configure the settings on the operating systems Windows XP and Vista If using another operating system or one with significant differences to the basic settings refer to the documentation of your operating system Click Start
74. rrying conductors or the telephone connections including those on the modules may cause a life threatening electric shock Ten seconds before inserting or removing modu les remove the PBX power plug and the acces sory power plug from the power socket Attention Electrostatic charges can destroy sensi tive components Divert electrostatic charges from yourself before touching the circuit boards with your hands or any tools To do this touch a metal object preferably earthed for example a heater or computer hou sing Requirements Vv Previous system planning Note Even after adding multiple modules the COM pact 5020 VoIP may be operated with a maximum of six external analogue and ISDN channels one So port corresponds to two ISDN channels Note For multiple modules first carry out the neces sary settings and installations before you insert the module Steps to take 1 Insert the module between the two circuit board gui des See Abb 10 on page 17 iS Note There is no circuit board guide for the COMpact 2 2VoIP module expansion slot Press the module downwards and vertically towards the base circuit board L iik 3 Yelelclelelels m o Mr 2292209 Abb 10 Expansion slots on the base circuit board Expansion slot A for COMpact POTS module COMpact 2POTS module COMpact TSM module COMpact 2ISDN module Only for the COMpac
75. rt using a yPO So adapter It performs a conversion from 2 to 4 core and therefore provides an Sg port with two Wes tern sockets It is suitable for connecting the following ter minal devices COMfortel 1500 2500 system telephone as of firmware version 3 2D COMfortel DECT system telephone COMfort 1000 1200 2000 plus system telephone as of firmware version 2 3B ISDN telephone in compliance with the Euro ISDN Standard DSS1 ISDN PC controller in compliance with the Euro ISDN Standard DSS1 iS Note For more than two terminal devices or a greater distance between the terminal devices from each other we recommend switching the port to the inter nal So port b Important The power consumption of the terminal devices on a Upo port may total a maximum of 4 W The power consumption of all of the terminal devices on all of the So Upo ports together may total a maxi mum of 24 W Internal analogue port An internal analogue port is suitable for connecting one of the following terminal devices Analogue telephone with dual tone multi fre quency Analogue telephone with pulse dialling Analogue fax machine Analogue answering machine Modem a b door terminal system Important Devices using pulse dialling cannot use the full range of features dialling must be equipped with a flash button Note When using a T Net capable analogue tele phone most T Net functions can be used via the exis tin
76. s in the in ternal So port Note When assigning the individual wires orient yourself with the identifiers subsequently listed or refer to VDE 0815 when identifiers deviate Cable with two Cable with star quad twin wires Physical a1 Red Without ring circuit b1 Black Single rings 17 mm spacing pair 1 a2 White Double rings 34 mm spa Physical cing circuit pair 2 b2 Yellow Double rings 17 mm spa cing Connect the IAE or UAE8 sockets to the terminal clamps on the internal So port See Abb 26 4 Equip the last wall socket with two terminators 100 Q Load capacity min 0 25 W See Abb 26 Note For a short passive bus in two directions equip the wall sockets on both ends with terminators Further steps gt Connect the terminal devices to the wall sockets Abb 26 Wire the wall sockets to the internal So port Daaa Internal S o port 1alibl2al2b IAE UAE8 8 7 6 5 4 3 2 1 1a ib 2a 2b IAE UAE8 8 7 6 5 4 3 2 1 TE HE M EE A M I I I I I I I I I a A I I a i I E E I I I E i I I I I I I I I E E E A last E E E A a a a u a a u u 1a ibj2aj2b IAE UAE8 8 7 6 5 4 3 2 1 Terminator i Connecting ISDN terminal devices directly to the internal Upo port Requirements Y
77. sy state 41 Service and Maintenance LED VoIP Operational busy state of the existing VoIP LED Status LED Power PBX status after restart channels and accounts Red Red The boot partition is being tested Orange All VoIP channels are being used Orange Red The kernel is being loaded from the Orange blin At least one VoIP channel is being used boot partition king Green Red The kernel is being initialised Green All VoIP accounts and channels are ready and Green Orange The kernel modules are being loa available ded Off At least one VoIP account is not ready This over Green Orange blin The database is being initialised ridden by display of the busy state king converted Green Green The PBX is ready for operation LED LAN Status of the Ethernet interface Orange An Ethernet connection to a computer network LED Status LED Power PBX status errors exists red blinks 1 Red No valid boot partition was found Orange blin An Ethernet connection exists and packets are 1 i System is ae king being transmitted l orange blinks Red No consistent kernel data has been Off No Ethernet connection to a computer network 1 1 s found on either boot partition Sys exists tem is paused Note If the Power LED remains constantly lit even LED Status Menu prompt after pressing the Default and after a restart an error has occurred Please contact the Alter
78. t 5020 VoIP Expansion slot B for COMpact POTS module COMpact 2POTS module COMpact TSM module COMpact 2ISDN module Only for the COMpact 5020 VoIP Expansion slot C for COMpact POTS module COMpact 2POTS module COMpact TSM module COMpact 2ISDN module 17 Connecting to the Network Provider This section describes how to connect to the NT or to the analogue wall socket for the network provider Whenever possible a difference is made in whether the device is to be connected directly or the lines are to be laid permanently In addition this section describes how to connect the PBX to the DSL connection VoIP via a DSL router Both illustrations at the end provide an over view of how the two analogue connections and DSL are connected Abb 11 as well as for an ISDN connection and DSL Abb 12 Warning Touching the voltage carrying conductors Important Improper use may cause e g functional ZN or the telephone connections may cause a life threa restrictions or interference the destruction of the tening electric shock device or in a worst case scenario personal injury Remove the power plugs for both the PBX and all Only connect equipment that is compatible to the peripheral equipment from the power socket intended use of the PBX before you open the casing Abb 11 Two analogue connections and DSL wall socket wall socket Network provider Network prov
79. t the devices from auxiliary power sources for example UPS Only open the blue protective cover Do not remove the tightly screwed casing cover This prevents accidental contact which may result in a shock from hazardous voltages Make sure that any repairs requiring the casing cover to be remo ved are carried out by the manufacturer Remo ving or destroying the protective caps covering the screws voids the warranty Only mount the components for example expan sion modules in a voltage free state Only operate the device when the casing is closed Only operate the device when it is mounted on the wall For some installation and maintenance work it is necessary to open the PBX while it is in operation Make sure that the PBX is never left unattended while working with an open casing Make sure there is always adequate insulation if you touch voltage carrying lines Be sure to follow the relevant regulations when handling 230 V system voltage and devices attached to mains Warning Liquid penetrating the casing may cause a life threatening electric shock Only operate PBX in closed dry rooms 1 These are persons that are trained for this purpose e g certi fied electricians They must be properly trained for working in an area with potentially hazardous voltage Authorised dealers are made aware of the dangers they are exposed to when car rying out this type of work and are a
80. the external PIN on the PBX Or Under User name enter the internal telephone number of a sub admin and under Password as well as under Confirm password enter the associated sub admin PIN Disable the checkbox for the three options offered and click Next Enable the checkbox Add a shortcut to this con nection to my desktop and click Finish Setting up a dial up connection on Windows Vista Steps to take Click Start Click Connect to Click Set up a connection or network Click Set up a dial up connection and click Next Remote configuration Under Dial up phone num ber enter the remote switching number including city code and exchange line access number on the PBX Configuration via the internal So port Under Dial up phone number enter the internal CAPI dial in access number on the PBX 6 Under User name enter admin and under Pass word enter the admin PIN on the PBX Or Under User name enter external and under Password enter the external PIN on the PBX Or Under User name enter the internal telephone number of a sub admin and under Password enter the associated sub admin PIN Under Connection name enter any connection name for example PBX customer name and click Connect Click Skip Click Set up the connection anyway Enabling the PBX for remote configuration Requirements Vv Internal telephone for the PBX Steps to take 1 2 Pick up t
81. ther net socket on the PBX See Abb 35 Note If the Ethernet port is required for the DSL con nection you need to connect the DSL router to the computer For more information please contact your system administrator See Page 21 Abb 35 Connect the computer 33 Connection Options This section describes the various options for configuring the PBX aside from the the internal network configuration options described in the previous section In addition various options are described for configuring the connected system telephones Configuring the PBX via an internal So port PPP internal Important Before you can configure the PBX over a dial up connection the settings described in the follo wing must first be configured over an Ethernet con nection Requirements w Onthe page COMset General settings Remote configuration configured internal CAPI dial in num ber w On the page Administration Server configura tion configured local IP address and remote IP address factory settings 192 168 193 240 and 192 168 193 241 Note The local IP address is the IP address for the PBX and is entered in the browser address field after dialling into the system to be maintained remotely After login the remote IP address is assigned as the IP address for the duration of the computer access This means that the computer and the PBX are on the same network and can communicate Important If the factory set
82. thernet con nection Requirements Vv Vv Vv On the page COMset General settings Remote configuration configured remote switching number Note Select a number from the available external numbers on the PBX not used for call distribution or other functions to be used as the remote switching number Note If no remote switching number has been confi gured the PBX must be enabled internally for remote configuration using the programming function See Page 39 After this the PBX is accessible over each associated MSN DDI On the page COMset General settings Remote configuration configured dealer access number Note You can enter up to four telephone numbers as dealer access numbers one of these numbers must be transmitted during a remote configuration Note If no dealer access numbers have been ente red or the telephone number transmitted does not correspond with the ones entered the PBX must be enabled internally for remote configuration using the programming function See Page 39 On the page Administration Server configura tion configured local IP address and remote IP address factory settings 192 168 193 240 and 192 168 193 241 iS Note The local IP address is the IP address for the 2 Vv PBX and is entered in the browser address field after dialling into the system to be maintained remotely After login the remote IP address is assigned as the IP address for the duration of the comp
83. to the NT the NT must be connected with a 230 V power socket Furthermore it is possible to connect to a digital GSM gateway External analogue port The external analogue port not a part of the basic assem bly is tested in compliance with the former TBR21 stan dard and therefore suitable for connecting public ana logue telephone networks across Europe The country in which the PBX is operated over an analogue connection must be configured after the device has been put into ope ration Germany is the original factory setting Important Information Furthermore it is possible to connect to an analogue GSM gateway Ethernet port The devices are to be connected to the Ethernet port depending on their intended use For Internet telephony VoIP the Ethernet port can be connected over a DSL router on a DSL connection The following number of VolP accounts can be managed by the PBX simultaneously 10 COMpact 5010 VoIP 20 COMpact 5020 VoIP For configuration administration purposes the Ethernet port can either be connected to a single computer or to multiple computers in a local network LAN For a CTI solution LAN TAPI the Ethernet port can be connected to multiple computers on a local network CTI server and CTI clients This requires CTI software We recommend the following software manufacturers OSITRON Estos iS Note The scope of delivery of the PBX includes an OSITRON CTI for up to thr
84. ts E Abb 14 Connecting the NT to the COMpact w Enabled operation mode Sg external on the So port 2ISDN module in question See Page 16 w Enable the terminators at both ends of the connection in the NT and in the PBX on the external So port in question See Page 16 Y Minimal distance between the devices Note If the NT is relatively far away from the PBX a LF cable must first be laid a2 yellow ye a1 green gn b1 brown bn b2 white wh w For connecting the NT to the external So port on the base circuit board The connection cable included in the package for the PBX w For connecting the NT to the external So port on the COMpact 2ISDN module The connection cable inclu ded in the package for the module Abb 15 Connecting the NT to the base circuit board Steps to take 1 Base circuit board Insert one end of the ISDN cable into the Western socket So1 Upo1 See Abb 15 COMpact 2ISDN module Attach the wires to the four terminal clamps in the So port in question While doing this note the colours of the wires and the labels on the terminal clamps See Abb 14 2 Insert the other end of the ISDN cable into the Wes tern socket on the NT See Abb 15 and Abb 14 Laying cable between the external So port and ISDN NT Warning Power surges which can occur during w Installation cable for example J Y St Y 2x2x0 6 AN electrical storms can cause lif
85. ught in specialised stores or in the Internet shop distriCOM at hitp www districom online de Delivery is provided only in Germany Configuration administration The configuration manager on the PBX is contained in the integrated web server and can be opened with a browser This prevents the need to install special programmes on the computer You need only an IP supported operating system and a compatible browser The configuration manager enables you to do the follo wing tasks Configure the PBX Manage call data Manage telephone book entries Manage wake up times Manage call allowance accounts Manage internal hold music announcements Manage data for Least Cost Routing Service and maintenance In order to limit the tasks the operator or user must per form the configuration manager is divided according to three authorisation levels Admin Sub Admin u User Important Make sure to take suitable measures for protecting your data and yourself from misuse Prevent unauthorised access to the PBX and its programming It is important to consistently use all of the avai lable options for assigning passwords Make use of the permissions available program ming authorisation exchange line authorisations restricted numbers etc Additional information about protecting the sys tem from misuse can be found at the German Federal Office for Information Security Secure use of
86. uter access This means that the computer and the PBX are on the same network and can communicate Important If the factory set remote IP address is already being used on the computer network thereby causing IP addresses to overlap complications will occur To avoid this you must change the remote IP address and therefore the local IP address at the same time This should result in both IP addresses being again located on the same network One of the following PINs is known Admin PIN One Sub Admin PIN Note The external PIN may also be used for the dial up connection Configure this beforehand on the page COMset General settings Remote confi guration iS Note A user PIN can also be used to log in w Existing external ISDN connection between a compu ter and a PBX via one of the following devices Auerswald USB device for example a COMfortel 2500 ISDN PC controller w Completed installation of the device driver iS Note For an Auerswald USB device this refers to the USB the CAPI 2 0 and CoNDIS WAN drivers For more information about installing drivers please refer to the CAPI TAPI manual that came with the device iS Note Remote configuration over an analogue con nection or a VolP account is not possible w The dial up connection configured on the computer See Page 38 for Windows XP and Page 39 Windows Vista w Enable the PBX immediately before remote configu ration if no dealer access
87. ved Configuring system telephones remotely via the PBX Important Before you can configure the system tele phones remotely you must first configure the settings listed at the end in the PBX Requirements Vv Vv On the page COMset General settings Remote configuration configured remote switching number for system telephones Note Select a telephone number from the available external numbers on the PBX which will not be used for call distribution or other functions to be used as the remote switching number Note If no remote switching number has been confi gured the PBX must be enabled internally for remote configuration using the programming function See Page 39 After this the PBX is accessible over each associated MSN DDI On the page COMset General settings Remote configuration configured dealer access number Note You can enter up to four telephone numbers as dealer access numbers one of these numbers must be transmitted during a remote configuration LS Note If no dealer access numbers have been ente red or the telephone number transmitted does not correspond with the ones entered the PBX must be enabled internally for remote configuration using the programming function See Page 39 Existing external ISDN connection between a compu ter and a PBX via one of the following devices Auerswald USB device for example a COMfortel 2500 ISDN PC controller Completed installation of t
88. via the Upo So adapter Installing the cable and wall socket for the internal Upo port Warning Power surges which can occur during electrical storms can cause life threatening electric shocks or damage destroy the PBX Lay all the cable inside the building Requirements Vv Vv Vv Vv Enabled operation mode Upo internal on the So port in question See Page 16 In the PBX enable the terminators on the internal Upo port in question See Page 16 Installation cable for example J Y St Y 2x2x0 6 with the following characteristics One twisted pair per Upo port u Unscreened however screened for unfavourable conditions for example near a strong transmitter or an electrical power line One ISDN wall socket for example IAE or UAE8 ZA Attention Terminators integrated into the wall sockets are destroyed and can therefore cause damage to the device Do not install terminators on one end of a line con nected to the Upo port as opposed to the Sg port Terminators are already integrated into the termi nal devices COMfortel 1500 2500 or UpoSo adapters Remove the terminators already integrated in the wall sockets in order to use the sockets on the Upo port Distance line length between the devices depends on the cable used Maximum 600 m for a screened cable with a pair diameter of 0 6 mm Maximum 1000 m for a unscreened cable with a pair diam
89. www auerswald de 45 Service and Maintenance Saving the firmware file in the PBX manual firmware update Requirements vw Open configuration manager existing connection to the PBX web server w The firmware file saved on the hard drive Note You can download the firmware file from the support pages at the Auerswald web site Internet address www auerswald de Steps to take 1 Click Administration 2 Click Firmware update restart 3 Click Browse and select the firmware file 4 Click Store in the PBX _ f you have the status bar enabled in your browser for example in Microsoft Internet Explorer the progress is displayed As soon as the firmware file has been sa ved in the PBX you will receive a message iS Note The new firmware is currently not yet enabled The old firmware is retained for the moment Further steps Restart the PBX in order to enable the new firmware See also Page 42 gt In order to use new features after a firmware update you normally need a new version of the operating manual and the configuration manual Both are avai lable per download from the support pages at the Auerswald web site Internet address www auers wald de Restoring firmware using the computer Requirements vw Open configuration manager existing connection to the PBX web server Steps to take 1 Click Administration 2 Click Firmware update restart 3 Click Restore firmware 4

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