HiTi USB Card Printer FAQ v1.0b
Contents
1. Save template e c 5 ae mine Caco mix 4 star Bales 3 After creating a template you ll have to Save template in order to browse the database later The batch printing requires database to work 4 After the template has been saved press OK to exit template editing window Step 3 Browse database 1 Press the button that is squared in red to browse database cms Op on O LH wre CC gp BIC 80 Horizonta v New Layout giri 640DL Amphi gt Ci amp 9 CSD Me CartDesi _ x HTML gt FF 0405 2 Select Template Select the one you just saved or others that you made and apply the data in The hyz would be the file you named 7 file is the HiTi s format and it is not readable or editable by other AP Select Template 3 Create database Creating the database you ll need to insert the images you want to the templat2. Source Data Front Side Resin Textl Front Side Text2 Source Source M Source properties Preview XXXXX Select column Field5 Suffix 9 Point to Text2 10 Select ODBC Source printer to file name 11 Select column Field2 Source Data Source Layer Name Source Front Side Barcode No mapping ODBC x No mapping Front Side Resin Textl Front Side Text2 ODBC source Source properties ODBC source ront Side Text Preview Front Side ID ODBC Source pointer to f XXXXX Select a column Field2 12 Point to Resin1 Text1 13 Select ODBC Source printer to file name 14 Select column Field4 Source Data Layer Name Source Front Side Barcodel ing GS Front Side Resinl Text ODBC source ODBC Sure ront Side Text source Front Side Textl ODBC source Front Side ID ODBC Source pointer to f Preview XXXXX Source properties Select a column Ficiaa gt Suffix m 15 Point to Barcode1 16 Select Source ODBC Source printer to file name 17 Select column Field3 Source Data Source Front Sk Barcel SD source ODBC Source hd sn source Front Side Text2 ODBC source Front Side Textl ODBC source Front Side ID ODBC Source pointer to f Pre
3. 7 www hi ti com anata er S esp A HTML amp l 2 Start creating your template with your designs Le ir he 00000 012345
4. 4 Front Side Image Back Side Image Page Order Using YMC Using Resin Always on mme a Disable doing color printing Q7 How do define the printing area of the Resin if set the Using Resin of the Device Option to Always On If you are using the third party software No need if you are using CardD sir e CS i e CardFive or CorlDraw you need to select Always On from the Printing Preferences of CS 300 to apply Resin K To prevent the poor gradations on specific area i e hair you can decide the printing area where you would like to apply Resin to print 1 Go to Start gt Settings gt Printers gt Printing Preferences 2 Select Always 1 HiTi CS 300 H MBER x Device Option Printing Area Color Tools Import Export About Ribbon Card Type vHCRO Blank Card F Quality Mode Copy No Front Side Image Back Side Image Page Order Using YMC Using Resin Disable Text anly ms Disable doing color printing Select Printing Area and Resin Panel and then click Edit Area HiTi CS 300 Printing Preferences Device Option Printing Area Color Tools Import Export About Chip Magnetic Card Overcoat Dye P
5. By modification to the printer Asaresult of service by anyone other than HiTi or HiTi s authorized service provider From mishandling or poor packaging during transportation By unusual physical or electrical stress or interference failure or fluctuation of electrical power lightning static electricity fire flood or other disasters of Nature As a result of improper storage and ventilation From lack of periodic or preventative maintenance cleaning When the serial label is removed damaged or made illegible HiTi reserves rights to explain and modify service policy hereby Appendix 1 No Charge excludes Transportation fee of printer s return On site installation and setting 2 Accessory includes cartons USB cable power cord cleaning roller user manual card holder card weight and clean kit 3 Encoding Module includes the contact smart card encoding module contactless smart card encoding module and magnetic stripe encoding module Software and Proprietary Data includes applications driver and source code Consumables includes YMCKO ribbon resin K ribbon and all sizes of card HiTi s card is manufactured by criteria of ISO 7810 Its standard size is 85 6mm 53 98mm Chap 2 Product Information Q1 Can print CR 80 CR 90 CR 100 blank cards from HiTi s dye sub printers A Yes HiTi 640Amphi is a model designed for printing CR 80 CR 90 CR 100 blank cards thin card C
6. Disable doing color printing Q2 What s the difference between Always On and Disable doing color printing A 1 Always The Resin will be applied to print the graphic which is in black RGB 0 0 0 2 Disable doing color printing The Resin K will be applied to print all the graphical objects that are transmitted by GDI command and in black RGB 0 0 0 It is recommended to select Disable doing color printing if you are not going to use CardD sir e CS to print Always will bring poorer performance than Disable doing color printing on the registration of black color because the printer can t precisely make Resin K been printed on the vacant area Q3 Can print YMCO on the front side and Resin K on the back side A Yes you can Please update printer driver to v2 9 or above to get such function The settings on the tool of printer driver are 1 Go to Printing Preferences Device Option Select Disable from Using Resin K Enable Back Side Image printing Disable Using YMC Select Text Only from Using Resin K Press OK to complete the settings pi amp HiTi CS 300 Printing Preferences Printing Area Color Tools Import Export About Ribbon Card Type Migo Blank Card Quality Mode C c nh Front Side Image Back Side Image Page Order Using
7. File Name Sunset File Extend pg pa How can t preview images from DB Maker A 1 Please make sure the name in the field is same as the name of file i e The name of file is Winter jpg so you should maintain the name in the Field1 to Winter 2 Please make sure the file folder you selected is correct i e C Documents and Settings kurttung HITI Desktop 3 Please make sure the file name and the field are selected correctly 4 Please make sure the file extension name is selected correctly im DBMaker DBMake DER File F Edit E Field D Record R Window W Help H Da d im Field Field2 Field3 Field4 Fieldb5 Winter 10110001 112345678 Product Manager Tom Image Preview Bluehills t0110002 87654321 FAE John v o E 5 a 110110003 145362718 Sales Nancy File Folder File Name Sunset 141 14 File Extend ipa ipa Q4 Do need to set up file folder for each picture A No Simply map one of them then you will be able to review all pictures here Q5 How to set up a database file for the designed template A After designing your own template in CardD sir e CS you can save it as mds file Please select Auto Create Based on Existed Template to open a new file DBMaker will create a new database fields of which are based on the layers of an existent mds template which you created in the softwa
8. No you can t Please note that ODBC cannot connect to the database named with symbols except and Q7 How to set and use Print Information Database A After a user processes ID images these setting parameters such as size location and color properties will be added into Print Information In addition Print Information displays which data will be printed printed quantities of each data and when data were printed It is a separate file from your database for printing and please follow the steps to set Print Information database file 1 Open data list through Database Record list 2 Click on Print Info to create a new databse or to open the one already existed to save the printing information 3 After finishing setting and back to Data list the left side will display Print Information Database and would be bright The bright color means the Print Information Database is open and all the printing information will be saved in Data list 16 16 Select Query Name PhotoField Francis Kao Francis Young Ying Max Huang Charles Chen Vincent Lin Timothy Liao Calvin Wang ChaoChin Yin Wencheng Lee Aaron Chang Emma Lee Mandy Lai Julie Hsu Natashia Peng Vivian Huang Bonnie Lu Q8 How to search the certain data in CardD sir e CS after connected to the database A After connecting to the database please go into the Database Record
9. Retry Encoding While Failed Magnetic Encoding Data Track Track 2 Track3 Using Database Encoding Data Start From fi Database Sample Encoder Port COM 3 Printer Operation 640Amphi 1 Can use 640Amphi on Mac A No 640Amphi can t work on Mac however it can work on Windows and Linux OS Q2 Can use 2 or more HiTi 640Amphi with one PC A Yes HiTi 640Amphi supports parallel printing When the second printer is connected you need to install the driver again and you will find HiTi USB Photo Printer MODEL NAME copy 2 in the printer folder Why there s a loud noise when reset 640Amphi A Please DO NOT power on and off suddenly this action may be fatal to the printer CS 300 Q1 How many sheets is the capacity of the rejected box A 10 sheets Q2 How to insert the cards properly A 1 Shake the whole pile of the cards the tabletop to not only separate the cards but also align the cards along the longer edge Put the whole pile of the cards vertically on the rollers and put the weight on the top please do not push the card in any more Close the cover Chap 5 Printing Problems 640Amphi Q1 What should do if a Paper Jam error message occurs A 1 Please make sure the blank cards you are using are HiTi s standard blank cards 2 Please make sure the blank cards are separated before you instal
10. or greater free hard disk space CD ROM Drive podes fe Q2 What s the system requirement for CS 300 A Please make sure your PC conforms to the following requirements 1 Intel Pentium or compatible PC Windows 2000 XP 128MB RAM or greater Available USB port 100MB or greater free hard disk space CD ROM Drive Ot een I9 After Service Q1 What is the warranty policy of 640Amphi A 1 The warranty is offered to its original purchaser and not transferable to anyone who subsequently purchases leases or otherwise obtains the printer from the original purchaser 2 Original and dated purchase invoice or sales receipt must be provided in order to receive warranty services 3 All defective parts and printers replaced under warranty will become the property of HiTi or HiTi s authorized service providers 1 There will be no charge for labor and parts during the warranty period Appendix 1 If it is determined that the printer cannot be repaired HiTi or HiTi s authorized service providers may exchange the defective printer for a printer of equal or greater value 2 The warranty does not extend to any printers which are not purchased from HiTi or HiTi s authorized distributors and does not cover the sample print kit accessories Appendix 2 software and proprietary data Appendix 3 3 The warranty will be voided if printing by other brands of consumables 4 Keep ribbons and cards for service executio
11. t use other USB devices at the same time to avoid USB compatibility problem if your PC is using USB 1 1 Host Controller 2 To avoid the USB compatibility problem please upgrade your PC to USB 2 0 Host You can check version of the Host Controller via Control Panel System Hardware Device Manager USB Universal Host Controller It is USB 2 0 Host Controller if you see xxx xxxx Enhanced Host Controller Q33 What should do if Thermal print head overheat happens A The printer will detect printing temperature automatically When the temperature is too high the printer will stop printing temporarily and cool the temperature down The card printer will continue until the temperature is under 60 This message also occurs when the temperature is too high in the operating environment 1 Please wait for a while until the thermal print head cools down and the printer will restart automatically 2 Please use the card printer in an indoor environment with air conditioning Chap 6 Printout Quality Issues Q1 What should do if my printed cards have color shadows Pixel Registration Please make sure the blank cards you are using are HiTi s standard blank cards Do NOT scratch roller if you meet jam problem Please contact HiTi s Customer Service Department or your HiTi s distributor for assistance oN gt Q2 What should do if my printed cards have a white line A 1 Please make sure there is
12. HiTi USB Card Printer FAQ Hi Touch Imaging Technologies Co Ltd Web Site http www hi ti com TEL 886 2 8258 3060 Fax 886 2 8258 3106 Email service hi ti com Manual revision 1 0b October 2006 Chap 1 What to Know Before Using Safety Consumables System Requirements After Sale Services Chap 2 Product Information Chap 3 Setup and Installation Driver Installation Windows Chap 4 Operation Software Operation DB Maker CardD sir e CardD sir e CS Driver Tool 640Amphi CS 300 Printer Operation 640Amphi CS 300 Chap 1 What to Know Before Using Safety Q1 What should know before using the CS 300 A Please read these instructions carefully Save these instructions for future reference 2 Follow all warnings and instructions marked the product Unplug this product from the wall outlet before cleaning Do not use liquid cleaners or aerosol cleaners Use a damp cloth for cleaning Do not use this product near water Do not place this product on an unstable cart stand or table The product may fall causing serious damage to the product Openings in the cabinet and the bottom are provided for ventilation to ensure reliable operation of the product and to protect it form overheating these openings must not be blocked or covered Placing the product on a bed sofa rug or other similar surface should never block the openings Theirs products s
13. List in the menu bar use Query or Search to find the certain data Or you can use the search function on the tool bar Data list 16 16 Select All PhotoField Francis Charles Chen Vincent Lin Timothy Liao Calvin Wang ChaoChin Yin Wencheng Lee Aaron Chang Emma Lee Mandy Lai Julie Hsu Natashia Peng Vivian Huang Bonnie Lu ISTIS ES IST EST IST ST EST ST EST ST EST EST 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 nt CardDesiree CS File F Edit E Viewty Add 4 Encoding N Database D Help H HiTi CS 300 Blank Card Sales Sunset 45362718 10110003 Barcode Resin Text Lock all Layers Q9 How to use the encoding function in CardD sir e CS Please select the card type first and into the Encoding the menu Cond Desiree CS D Bono WuWMy Sect Test mds F e f EdE View Add A Detsbew D uiri 5 300 ccc gi EN PC TR mew Q10 Why can t my setting of printing area in the driver apply to CardD sir e CS A When you apply Printing Area for printing tasks the Card Type setting in Device Option must be identical to the Card Type setting in CardD sir e CS Meanwhile the chosen template formats from the drop down list must to match the Card Type you select in both Device Option and CardD sir e CS Driver Tools CS 300 Q1 What s the dif
14. S 300 is a model designed for printing CR 80 blank cards thick card Q2 What is the difference between HiTi 640DL and 640Amphi A 1 640DL This printer is for heavy 4x6 photo papers usage and is mainly intended to stay in a place permanently 2 640Amphi This printer is for both heavy 4x6 photo papers and CR 80 CR 90 CR 100 blank cards thin card usage and is mainly intended to stay in a place permanently How long can keep the printout of printed card A Under normal situation printout of printed card can be kept for 6 months at least Q4 How to keep the printed card A 1 Laminate a cold laminating film to printed card as a protection 2 Put PET or OPP slim and transparent cards to card holder to isolate printed card and card holder 3 Put printed card into the holder which is made by PET or OPP but PVC Q5 What should know for keeping printed card A 1 Please don t put printed card into the holder which is made by PVC or the color of printed card will be stuck or transferred to PVC holder 2 Please don t use printed card under the surrounding of high temperature or high humidity 3 Please don t store printed card with abrasive surface i e wallet Q6 What is the standard thickness of blank cards that 640Amphi can print 0 25 What is the standard thickness of blank cards that CS 300 can print 0 3 0 5 0 8 and 1 0mm Chap 3 Setup and Installation Driver In
15. YMC Using Resin Disable Text only Q4 How to lock the printing format to avoid the affection of the setting with the default printer A Please update to the latest version of driver to apply this function Go into Printing Preference Device Option select your printing format and check the box of Lock to fix your format to avoid the affection of the setting with the default printer HiTi CS 300 Printing Preferences Device Option Printing Area Color Tools Magnetic Encoding Import Export About Ribbon Type Card Migo Chip Magnetic Card F Quality Mode C 9 Lock Front Side Image Back Side Image Page Order LA Using YMC Using YMC Using Resin Using Resin Disable Disable s Disable ma saw Always on Text only Disable doing color printing Q5 How to set the retry times if magnetic encoding fails A Go into Printing Preference Magnetic Encoding change Retry to set the retry times if magnetic encoding fail After finishing encoding the encoder will automatically read the data for the verification If the reading fails the device can be set to repeat the process according to user s setting gt Hiri CS 300 Printing Preferences Device Option Printing Area Color Tools Magnetic Encoding Import Export About
16. anel Resin Panel Designed Area Designed Area Edit Area 4 Select Add Rectangle to adjust Resin printing size and position The white area means the place where the Resin K will not be applied Multiple sections are allowed Define Print Area Blank card Designed Area Standard Setting Import Export ERE Ried EE E C 1 100 inch C 110 mm lt pixel a m E m m mE 0 Q8 What do when the barcode is not black enough A 1 Using CardD sir e CS to print 2 f you are using the third party software i e Card Five or CorlDraw you will need to select Disable doing color printing from the Printing Preferences of CS 300 Meanwhile the barcode a graphical object that is developed by the third party software must be transmitted to printer by GDI command so that the Resin K will be applied to print the barcode lt CS 300 FTV T 3 1 Device Option Printing Area Color Tools Import Export About Ribbon Type Card Type MICRO S Blank Card Quality Mode C c Copy No E Front Side Image Back Side Image Page Order Using YMC Using Resin Always on mi mmo xm Disable doing color NOTE 1 It is r
17. cally WE REMOVE Press eke LCD dosi will s CONTROL to ind error n message 3 MANUAL REMOVE Press OK the LCD display will REMOVE BY HAND After removing the card press OK to clear the error message NOTIC 1 During SEMI AUTO REMOVE or MANUAL REMOVE process please DO NOT put your hands into the card printer 2 If the LCD display does not show NEXT below the CARD JAM message please empty the Rejected Box and then continue the troubleshooting process through the computer monitor 25 What should do if Card jam in Rejected happens A There might be cards jammed in the Rejected Box If the LCD display does not show NEXT below the CARD JAM message please empty the Rejected Box and then continue the troubleshooting process Q26 What should do if R J Box full happens A Please empty the Rejected Box or follow the instruction from LCD display and press NEXT IGNORE THE ERROR to clear this error condition Q27 What should do if R J Box missing happens A Please check if the Rejected Box has been properly installed or please follow the instruction on LCD display and press NEXT IGNORE THE ERROR to clear this error condition Press the Cancel button to restart the card printer Or download latest version of Firmware from HiTi website and follow the instruction from HiTi Card Printer User Manual to re in
18. completely different However it s possible to make the output performance similar By printing Color Chart user can clearly know what specific RGB values the printer will generate and then decide RGB values of the source image to produce the similar output Q11 How come the printout color of logo produced by CS 300 is different to the one produced by other brands of printer A The logo originally made for other brands of card printer may not be suitable to HiTi CS 300 because the color rendition is different to most card printers To ensure you can get the correct color performance please apply HiTi s color chart to generate your favorite color Q12 Why do get the portrait printout but the setting in the driver is landscape while printing from the software other than HiTi A Normal while printing from the software other than HiTi the printing settings will follow the settings of the default printer So that you need to change the settings if the printer is not the default one and the settings are different from the default one Q13 How to adjust the white boundary on the printout A If you have white boundary on the printout please set card s thickness and go to Printing Preference Tool to print out a test chat then modify parameter A or B or C to adjust printing position Note 1 Please make sure the thickness adjuster position on the printer matches the thickness of the card before proceeding to mo
19. d by DB Maker and select the Database and then click ODBC Microsoft Access Setup Data Source Name TEST Description Database Database Documents TEST mdb Create Repair Compact Advanced System Database None C Database System Database Options gt gt 8 Select the data Sources and click Next Available Data Sources ODBC Administrator Remove Data Source Next gt Cancel 9 Click available table and Finish Available Tables and Views Emm 10 Work out the source mapping 1 Point to ID 2 Select Source ODBC Source printer to file name 3 Browse file folder i e C Documents and Settings PA 3 Desktop 4 Select column Field1 5 Input the file extension name 6 Click Apply Source Data Layer _ Source Front Side Barcodel No mapping Front Side Resin No mapping Front Side Text2 No mapping Front Side No mapping Front Side ID No mapping 7 Point Source opec Source pointer to file name v Source properties Preview ET and Settings A 3lDesktoplX X XXX j Prefix C Documents and Settings P Browse Select a column M Suffix jpd Apply 8 Select ODBC Source printer to file name Select column Field5
20. d not transferable to anyone who subsequently purchases leases or otherwise obtains the printer from the original purchaser Original and dated purchase invoice or sales receipt must be provided in order to receive warranty services 3 All defective parts and printers replaced under warranty will become the property of HiTi or HiTi s authorized service providers 1 There will be no charge for labor and parts during the warranty period Appendix 1 If itis determined that the printer cannot be repaired HiTi or HiTi s authorized service providers may exchange the defective printer for a printer of equal or greater value 2 The warranty does not extend to any printers which are not purchased from HiTi or HiTi s authorized distributors and does not cover the sample print kit accessories Appendix 2 encoding modules Appendix 3 software and proprietary data Appendix 4 3 The warranty will be voided if printing by other brands of consumables Appendix 5 4 Keep ribbons and cards for service execution if quality issue happens 5 This warranty also does not extend to any printers that have been damaged or rendered defective As a result from the usage of the printer other than its normal intended use From failure to use the printer in accordance with the user s manual Due to any other misuse abuse or negligence in handling or operating the printer Bythe use of parts or consumables not intended for this product
21. d the work mode on CardD sir e is set as Exhibit CardD sir e will automatically print out the photo image without print dialog Q12 What IfPrint means on Browse Database function of CardD sir e A When you mark any blanks of IfPrint those printing jobs will be processed after you click Batch Print button on the main page However if you select them by dragging mouse then execute Print function from the tool of mouse right click CardD sir e will still process entire printing jobs that exist in your database even though blanks of IfPrint are unmarked at this moment Q13 How come there are no any templates inside CardD sir e A CardD sir e is an application designed for developing ID PVC cards Users need to create their own designed templates to print Beside of developing ID PVC cards users are still available to print standard 4x6 photo papers via this application however CardD sir e here is not so powerful and it has not offered any of templates for such kind of printing jobs In order to implement versatile demands you may try PhotoD sir e1 or PhotoD sir e2 if you would like to print standard 4x6 photo papers Q14 How come see a Template Brower window after open CardD sir e A This window is for you to maintain your self designed templates based on different PVC card layouts It will show nothing if you have not create your own templates Q15 What is the purpose of template
22. dify parameter A or B or C to adjust print position 2 When you modify the print position please note that the red line is not too close to the edge of the card to avoid ribbon damage amp 5 300 Printing Preferences Device Option Printing Area Color Magnetic Encoding Import Export About Print Position Adjuster 0 8 mm Card Depth A Please adjust the magenta line IC closer to the edge 2 cH VE Cleaning tool Heating Energy Setup Default
23. e input necessary information here i e barcode text etc 1 Press Insert button to put an image into database 2 Delete is to delete the column you don t want 3 Modify is to change the one you add in 4 Click on the Ifprint to make a check on the square to choose the items you want to print NOTE 1 In order to import multiple files from directory the name inside the photo column has to be the same as the name of particular image file 2 From Create Excel File function you can easily maintain your database in Excel Simply click on Create Excel File button maintain the data in Excel then copy and paste the data to CardD sir e Close it at the end 2005002 2005003 2005004 2005005 2005006 2005007 2005008 2005009 2005010 2005011 2005012 2005013 2005014 2005015 2005016 2005017 2005018 2005019 2005020 r Batch import photo s path CATemp 126 o _ Import 14 2005 04 29 14 arcade 5 em 05 04 28 Reference column EN Extension 2005 04 29 2005 04 29 2005 04 29 2005 04 29 Modify Search 2005 04 29 2005 04 29 2005 04 29 Preview Photo 2005 04 29 2005 04 29 2005 04 29 2005 04 29 2005 04 29 2005 04 29 2005 04 29 2005 04 29 2005 04 29 Step 4 Click on the Batch Print button to print CardDesiree File View Option Q Help H Ez 2005002 CardDe
24. e Lier Select Create Repair _ Compact Advanced System Database None C Database System Database Options gt gt 8 Find the named TemplateDB2 0 mdb in the folder of Program Files HiTi CardDesiree select this file and then click on OK Select Database TemplateDB2 0 mdb TemplateDB2 0 mdb 9 CardDesiree 3 Layout PrcFolder 3 Shape _ Template 9 In Select Data Source select the data source name you just create and then click OK Select Data Source dBASE Files Excel Files MS Access Database MYDATASOURCE 10 this Login window you just click OK Test Database Help Authorization Login name Password 11 Back to this window you may click on Test Connection to test 85 Data Link Properties Provider Connection Advanced al Specify the following ta connect to ODBC data 1 Specify the source of data Use data source name Refresh f Use connection string Connection string DSN T est DBQ C Program Files HiTi CardL 2 Enter information to log on to the server User name Password Blank password Allow saving password 3 Enter the initial catalog to use 2 Test Connection 12 You will see this message if the connection is successfully done Micro
25. ecommended to select Disable doing color printing if you are not going to use CardD sir e CS to print 2 By selecting Disable doing color printing the printer is going to use Resin K to print the black part of every graphical objects Q9 How come the density of CS 300 printout is different to the screen A Please print the Color Chart then find out your favorite color then create image with specific RGB color values amp miri cs 300 PIX Device Option Re Tools Inport Export TOT r Color preference setting al hi HiTi Optimized Color FE Brightness Windows Color C Management fuc I Do not apply any color preference A Sharpness Saturation Special Function 4 4 Color Chart amp Cyan 0 Image Auto Enhancement Color Chart Magent e euet Use color chart as the 1 U reference to know the correct RGB values before images e Y ellow have been printed te Gamma Reset fe ColorChart Select All Pages Please Check The Desired Page Numbers Clear All Pages Print Checked Pages NOTE Due to the slight differences of each printer it s required to print and apply color charts independently Q10 How come an image produced by 640Amphi is different to the one produced by CS 300 There will be slight differences between models since their mechanical and electronic structures are
26. er Web site http www hi ti com Please make sure the ribbon has been installed properly Please clean the chip on the side of the ribbon and re install the ribbon to the card printer 4 Please close the ribbon door properly If the error message still occurs please contact your nearest HiTi distributor or HiTi A 1 Please make sure the ribbon is present 2 3 customer service center Web site http www hi ti com Q22 What should do if Ribbon IC R W error happens A 1 Please remove the ribbon 2 Please clean the chip in the side of the ribbon and re install ribbon 3 If the error message still exists please install a new ribbon If the error message still occurs please contact your nearest HiTi distributor or HiTi customer service center Web site http www hi ti com Q23 What should do if Unsupported ribbon or Unknown ribbon happens A The ribbon might be wrong for this printer or can not be recognized Please install the correct ribbon Please remove the card by following the instructions on printer LCD monitor before continuing the print job Please press OK to receive step by step instruction 1 OPEN THE DOOR Open the ribbon door to see if the card and the ribbon sticking together 2 MERONE idis ribbon TN ober 1 AUTO REMOVE CARD Press OK the card printer will show MOVING CARD and remove the card automati
27. ference among Disable Always Text Only and Disable doing color printing on the Device Option of Printing Preferences A 1 Disable The Resin will always not be applied to print the graphics and graphical objects It means the color in black RGB 0 0 0 will always be composed by Y M and C 2 Always On The Resin will be applied to print the graphic which is in black RGB 0 0 0 3 Text Only The Resin K will be applied to print the graphical object Text which is transmitted by GDI command and in black RGB 0 0 0 but not all the graphical objects 4 Disable doing color printing The Resin K will be applied to print all the graphical objects that are transmitted by GDI command and in black RGB 0 0 0 NOTE 1 Graphical Device Interface a Microsoft Windows standard for representing graphical objects and transmitting them to output devices such as monitors and printers 2 Itis recommended to select Disable doing color printing if you are not going to use CardD sir e CS to print Shit c5 300 H PREA 21x Device Option Printing Ares Color Tools Import Export About Ribbon Card Type vigo Blank Card bd Quality Mode c Copy Na Front Side Image Back Side Image Page Order 4 x M Using YMC Using Resin a Disable Disable Always on
28. he driver has not been installed Please follow the instruction from HiTi Card Printer CS 300 User Manual to install the You can download the latest driver from HiTi website http www hi ti com Q18 What should do if Card out or feeding error happens Please check if the Card Input Hopper is empty if the thickness of the card in the Card Input Hopper matches the selected card thickness if the weight is placed on the cards or not or make sure the cards are not sticking to each other If you still can not resolve the problem please refer to the following procedures 1 If the error message appears after you place the cards with printed back side into the Card Input Hopper please switch CARD OUT SNR to DISABLE through the LCD display 2 The error occurs after feeding a card 1 If you use a magnetic stripe card please confirm the card direction is correct 2 If you use double magnetic cards or the card with printed back side please switch ADF SENSOR to SENSOR2 through LCD display Q19 What should do if Card mismatch happens A Please insert the standard CR 80 cards Q20 What should do if Ribbon out happens A Please re install the ribbon or install a new ribbon Please follow the instruction from LCD display to switch the ribbon sensors to RIBBON CH2 If the error message still occurs please contact your nearest HiTi distributor or HiTi customer service cent
29. hould never be placed near or over a radiator or heat register or in a built in installation unless proper ventilation is provided This product should be operated from the type of power indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company If an extension cord is used with this product make sure that the total ampere rating of the equipment plugged into the extension cord does not exceed the extension cord ampere rating Also make sure that the total rating of all products plugged into the wall outlet does not exceed the fuse rating Do not attempt to service this product yourself as opening or removing covers may expose you to dangerous voltage points or other risks Refer all servicing to qualified service personnel Consumables Q1 What is the specification of the CR 80 blank card thick card provided by HiTi A The CR 80 blank card thick card provided by HiTi complies the ISO 7810 standard The standard size of CR80 with the standard regulation of ISO 7810 is 85 6 53 98mm Hi Touch Imaging Technologies will not be responsible to any damage of the printer caused by non standard card printing System Requirement Q1 What s the system requirement for 640Amphi A Please make sure your PC conforms to the following requirements 1 Intel Pentium or compatible PC Windows 98 ME 2000 XP 128MB RAM or greater Available USB port 100MB
30. ice Option Printing Area Color Tools Import Export About Ribbon Type Card Type Migo Blank Card Quality Mode C c f Front Side Image Back Side Image Page Order Using YMC Using Resin Q6 What should do if the text of printout is not black enough A 1 If you are using the CardD sir e CS you can use Resin Text to print File F M Add a Encoding N Database D Help H x msa J feos J olre GG GU S t0110002 DoT Resin1 Text1 Transpancy 100 Advanced Non Text Art No Shadow gt l 2 If you are using the third party software i e CardFive or CorlDraw you will need to select Text Only from the Printing Preferences of CS 300 Meanwhile the text a graphical object that is developed by the third party software must be transmitted to printer GDI command so that the Resin will be applied to print the text NOTE It is recommended to select Disable doing color printing if you are not going to use CardD sir e CS to print CS 300 H PREA ex Device Option Printing Area Color Tools Inport Export About Ribbon Type Card Type x Blank Cara F Quality Mode Copy No
31. int inf and delete Unknown Device in the Control Panel System Hardware Hardware Manager and then reconnect the printer to PC to complete the driver installation 4 Software Operation DB Maker Q1 What is DB Maker used for A It is used to create a database for batch print Q2 How to create a database for batch print A 1 Create database 2 Name file and locate file path New File Step 1 4 Save As 3 Name table New File Step 2 4 4 Select Manual Create if you haven t had a database yet New File Step 3 4 5 Create fields based on your data source New File Step 4 4 6 Maintain data to every field i DBMaker DBMake Fie F Edi E Record R Window W HelpH Ds sea Field Field Field3 gt Winter Blue hills _ i i ___ 11 Sunset Field Image Preview File Folder ple Pictures Browse FileName Winter File Extend pa 7 Locate file folder to preview image iB DBMaker DBMake Eek File F Edit E Field D Record R Window W Help H X x m Field Field2 Field3 Field4 Field5 Winter _ t0110001 12345678 Product Manager Tom Image Preview Bluehills 10110002 87654321 FAE John gt Sunset 0110003 45362718 Sales Nancy File Folder C Document
32. l them into paper cassette HiTi suggest unfolding blank cards by your hands before installation 3 If jam problem happens please switch off the printer 5 seconds later switch on the printer then pull jammed blank card out from the front or back exit slot 4 Please contact HiTis Customer Service Department or your HiTi s distributor for assistance Q2 What can do if a Ribbon Out error message occurs A 1 Please make sure that the ribbon has run out there shouldn t be any ribbon left in the spool w the tab on the side If there is ribbon beyond yellow in the unused spool then it was a pre mature message and you should still able to print 2 Please contact HiTi Customer Service Department for further assistance HiTi s staff will guide you how to resolve the problem step by step What should do if a Cover Open error message occurs before printing A 1 Make sure the ribbon door has been closed tightly and correctly 2 Make sure the ribbon cartridge has been installed properly Q4 What should do if a Ribbon Type Mismatch error message occurs before printing A 1 Open the ribbon door to make sure the ribbon was installed correctly 2 Please make sure you are using a correct HiTi ribbon HiTi offers 4 types of ribbon YMCO YMCYMCO KO and Gold ribbons 3 Please make sure you are using HiTi s ribbon and it has no physical damage Q5 What should do if a Paper Type Mismatch error mes
33. message before during or after printing How to avoid it A 1 Please don t use other USB devices at the same time to avoid USB compatibility problem if your PC is using USB 1 1 Host Controller 2 To avoid the USB compatibility problem please upgrade your PC to USB 2 0 Host Controller NOTE You can check version of the Host Controller via Control Panel System Hardware Device Manager USB Universal Host Controller It is USB 2 0 Host Controller if you see Enhanced Host Controller Q11 What should do if a Cam Error or Cam Pinch Error message occurs A Please update printer s driver to v2 9 or above and firmware to v0 96 or above at the same time Q12 Why do get ribbon out problem in the first sheet of ribbon A The ribbon might be too loose and overlapped and the sensor in the printer cannot detect the correct color of ribbon Please wind the ribbon tightly before removing the fastener on the ribbon Then follow the instruction to insert the ribbon into the printer Q13 Why does my HiTi printer get printer has no response and try to reconnect USB while the other USB device is work on the same computer A If you plug some USB device and HiTi printer into the same USB ver 1 1 host controller and both work at the same time there might be some USB conflict and interrupt the printing job You can either upgrade your computer to USB ver 1 1 or stop working the othe
34. n if quality issue happens 5 This warranty also does not extend to any printers that have been damaged or rendered defective Appendix No Charge excludes 1 2 As result from the usage of the printer other than its normal intended use From failure to use the printer in accordance with the user s manual Due to any other misuse abuse or negligence in handling or operating the printer By the use of parts or consumables not intended for this product By modification to the printer As a result of service by anyone other than HiTi or HiTi s authorized service provider From mishandling or poor packaging during transportation By unusual physical or electrical stress or interference failure or fluctuation of electrical power lightning static electricity fire flood or other disasters of Nature As a result of improper storage and ventilation From lack of periodic or preventative maintenance cleaning When the serial label is removed damaged or made illegible HiTi reserves rights to explain and modify service policy hereby Transportation fee of printer s return On site installation and setting Accessory includes cartons USB cable power cord cleaning roller user manual card holder card weight and clean kit Software and Proprietary Data includes applications driver and source code Q2 What is the warranty policy of CS 300 A 1 The warranty is offered to its original purchaser an
35. nothing stuck on the surface of thermal print head HiTi suggests using HiTi Cleaning Kit to maintain your printer after per 100 printings 2 If you have cleaned thermal print head but the line still exists please contact HiTi s Customer Service Department or your HiTi s distributor for further assistance Q3 What should do if my printed cards have some horizontal lines A 1 Please make sure the blank cards you are using are HiTi s standard blank cards 2 Please contact HiTis Customer Service Department or your HiTi s distributor for assistance Q4 How come my printed card gets fading A 1 Please don t put printed card into the holder which is made by PVC or the color of printed card will be stuck or transferred to PVC holder HiTi suggests 1 Laminate a cold lamination film to printed card as a protection 2 Put PET or OPP slim and transparent cards to card holder to isolate printed card and card holder 3 Put printed card into the holder which is made by PET or OPP but not PVC 2 Please don t use printed card under the surrounding of high temperature or high humidity 3 Please don t store printed card with abrasive surface i e wallet Q5 How come the text shows white borders when print it by Resin A This problem could happen if the Device Option is set to Always On Please change the setting to Disable doing color printing to avoid this problem amp niri CS 300 Printing Preferences Dev
36. ock all Layers 108 3 Press Connect Database to get data from database CardDesiree CS File F Edit E View v Encoding N HiTi CS 300 Blank Card 7 Photo Frame Front Side Layer Mapping n Photo Frame b Resin1 Text Text 12345671 Text2 1 1 Resin Text Text2 Text Lock all Layers 4 Click ODBC Administrator Color Adjustment Available Data Sources ODBC Administrator Remove Data Cancel Help 5 Click Add to do the access setup ODBC Data Source Administrator System DSN File DSN Drivers Tracing Connection Pooling About User Data Sources a Remove Configure ODBC User data source stores information about how to connect to the indicated data provider 4 User data source is only visible to you and can only be used on the current machine Cancel Apply Help 6 Select source The database that DB Maker creates is mdb Driver do Microsoft Excel xls Driver do Microsoft Paradox db Driver para o Microsoft Visual FoxPro Microsoft Access Driver mdb Microsoft Access Treiber mdb Microsoft dBase Driver d bf mm Lh JT VIT DW SILLY 7 Input the Data Source which you create
37. paper Q8 What should do if a Ribbon Out error message occurs A 1 Please make sure if ribbon has been run out indeed 2 If ribbon hasn t been run out but the Ribbon Out problem occurs please select DEVICE INFO from the LCD controller panel then press OK Select RIBBON CH1 and press and then select CH2 to enable the second set of ribbon searching device Please contact HiTi Customer Service Department or HiTi s distributor for assistance if this change can t resolve the Ribbon Out problem Note Please DO NOT change the default setting if there is no Ribbon Out problem occurs Q9 Does Card Jam error has anything to do with the driver tool Print Position Adjuster A The setting inside the driver is for adjusting the printing edge Changing these settings will not cause Card Jam error There is a Card Depth selection here The printing edge will be different according to it User can adjust it based on different card depth when the edge of printout shows while lines 5 300 Printing Preferences Device Option Printing Area Color Tools Import Export About Print Position Adjuster 1 0 mm Card Depth Print Cleaning 100 A Heating Energy Setup Please adjust the YMC Dye magenta line 4 Ic closer to the edge ES Tope a ag S eR Default Q10 How come there is a is connecting or Printer No Response
38. r USB device while HiTi printer printing Or you can try to switch the other USB device into different USB port and use the program CheckUsb exe to check if any conflict in the USB connection Q14 What can do with Card out or card feeding error while printing dual track magnetic stripe card A Please update firmware to version 0 96 or later from HiTi website http www hi ti com And then change the setting in ADF sensor sel to ADF sensor 2 in on the LCD display Q15 Why do get the Cam Pinch Error or Cam TPH Error A Please update firmware to version 0 96 or later from HiTi website http www hi ti com If the problem insists please contact HiTi s Customer Service Department or your HiTi s distributor for assistance Q16 Why is the printer off line and what should do A It might be caused by the power switch is in off the power cord is not connected to the power outlet or the USB cable is not connected to a PC or the card printer Check the power cord 1 Check if the power cord properly connected to the power outlet and make sure the power switch is turned ON 2 Ifthe power is ON and all functions are normal the status light will display solid green Check USB Cable 1 Check if the USB cable is properly connected to a PC 2 Please check if the USB cable is properly connected to the printer Q17 Why does the computer show Printer doesn t exist after connecting to the printer A T
39. re Magnetic Stripe Card Chip Magnetic Card Adhesive Card Page Order Front Side Image Using YMC Using Resin Disable Disable Always on Text only Disable doing color printing CS 300 Printing Preferences Device Option olor Tools Import Export About Chip Magnetic Overcoat Dye Panel Resin Panel e T Front Side Designed Area Define Print Area Blank card Designed Area fest pate See Save As 7 Setting Import Export C 1 100 inch C 1 10 mm pixel NOTE You can use Load preview image to preview the printing area amp niri CS 300 Printing Preferences Device Option Printing Area Color Tools Import Export About Chip Magnetic Card Overcoat Dye Panel Resin K Panel Designed Area Designed Area Edit Area Q4 How can print only part of items in the database in CardD sir e CS A After connecting to the database please go to Database D Record List Click on Printinfo and save the database to another Then you can select what you want to print in Record List Q5 Can adjust the text spacing in CardD sir e CS A Yes this function is supported since version 1 0 10 13 Please download it from HiTi s website http www hi ti com Can name the database with A
40. re CardD sir e CS Notice mds is CardD sir e CS template format C Manual Create lt iia CardD sir e Q1 What is CardD sir e for A CardD sir e is a professionally designed application for 640Amphi to print CR 80 CR 90 CF 100 blank cards thin card Q2 How can import image files from CardD sir e A Go to File Import You can import image files via Image Brower TWAIN and HiTi Printer Q3 How can import image files from Digital Still Camera on CardD sir e A If one of following Canon DSC models is connected with PC photos shot on that Canon DSC will be directly presented in the Take Photo Dialog Go to View Take Photo window on CardD sir e Below are Canon DSC models which are applicable on CardD sir e 1 PowerShot A10 A20 A30 A40 A60 A70 A75 A80 A100 A200 2 PowerShot 510 520 30 S40 S45 50 100 110 200 230 300 330 400 PowerShot SD100 90 IS PowerShot G1 G2 G3 G5 IXY DIGITAL 30 200 200a 300 300a 320 400 DIGITAL IXUS v v2 v3 300 300a 330 400 II EOS 1D 1Ds D30 D60 10D DUUM Q4 How can apply cachet on CardD sir e A The option of cachet is the access to put in a cachet image on template This image is archived a hgf file HiTi s format Q5 What combinations of blank card sizes can print on the standard HiTi blank card thin card if am using CardD
41. rectly please select the MYDATASOURCE Open ED Data Source amp A sew Le ODBC RESH RE HS ERE Asse Visuel FoxPro Tables Q19 How should do if get an error message Because of version upgrade please reconfigure the data source settings as following after upgrading my CardD sir e A Please follow the steps below to reconfigure your setting 1 Click on Next when this window Data Link Properties pops up amp Data Link Properties xj Provider Connection Advanced All Select the data you want to connect to OLE DB Provider s MediaCatalogDB OLE DB Provider MediaCatalogMergedDB OLE DB Provider MediaCatalogwebDB OLE DB Provider Microsoft ISAM 1 1 OLE DB Provider Microsoft Jet 4 0 OLE DB Provider Microsoft OLE DB Provider For Data Mining Services Microsoft OLE DB Provider for Indexing Service Microsoft OLE DB Provider for Internet Publishing Microsoft OLE DB Provider for ODBC Drivers Microsoft OLE DB Provider for OLAP Services 8 0 Microsoft OLE DB Provider for Oracle Microsoft OLE DB Provider for Outlook Search Microsoft OLE DB Provider for SQL Server Microsoft OLE DB Simple Provider MSDataShape OLE DB Provider for Microsoft Directory Services 2 Select Use connection string and then click on Build 85 Data Link Prope
42. rinting the second side When moving the printer please remove the cleaning roller to prevent internal damages during transportation Please refer to for installation guidance of the cleaning roller 2 If the card used to print is not set to the correct thickness selection then there will be card jam problem as well 3 The weight card should always be placed on the top of cards to prevent card feeding problems Q2 How can solve Card Jam problem A There are 3 ways to solve jam auto remove semi auto remove manual remove Please follow the instruction on the indicator to solve card jam problem How do install the cleaning roller A Please insert the cleaning roller spool into the spool receivers Turn the cleaning roller after installation If it turns smoothly the installation of the cleaning roller is correct if it does not turn smoothly please re install the cleaning roller Please close cleaning module cover and close ribbon door to finish the cleaning roller installation Q4 What should do if a Card Out error message occurs A Select Cancel and try again after resetting the printer If the problem persists please take all the cards out and stamp them on the desk until they are not attached to each other Card Weight should always be placed on the top of the cards or there won t be enough att
43. rition for the card feeding Q5 How to install smart card amp magnetic card to the CS 300 A 1 Smart Card Please put the card with the side where the IC chip is facing upward 2 Magnetic Card Please put the card with the side where the magnetic stripe is facing downward What s the Quality Mode used for A 1 Enable Printing quality is the highest priority however the printing speed will be slower to 38 sec side 2 Disable Printing speed is the highest priority around 31 sec side however the printing quality will be poorer Hirics 300 Printing Preferences Device Option Printing Area Color Tools Import Export About Ribbon Type 0 Blank Card uality Mode 1 3 Enable amp Disable Switch Front Side Image Back Side Image Page Order Using YMC Using Resin Disable Disable doing color printing Q7 How and when should the CS 300 be cleaned A 1 Every 100 prints or when there are dust particles the printouts 2 Please check and clean the cleaning roller occasionally Cleaning Method 1 Cleaning Card Take the ribbon out of the printer and select the cleaning mode by using the indicator Put in the cleaning card and start the cleaning process 2 Cleaning Roller Take the cleaning roller out of the printer and roll it repeatly on the cleaning
44. rties iz Refresh 4 Choose User Data Source Applies to this machine only and then click on Next Create New Data Source Select type of data source System Data Source Applies to this machine only Selecting User Data Source creates a data source which is specific to this machine and visible only to you Cancel 5 Choose Driver do Microsoft Access mdb and then click on Next create new Data source EEE x Select a driver for which you want to set up data source Driver da Microsoft para arquivos texto csv 4 Driver do Microsoft dBase dbf Driver do Microsoft Excel xls Driver do Microsoft Paradox db Driver para o Microsoft Visual FoxPro Microsoft Access Driver mdb Microsoft Access Treiber mdb Microsoft dBase Driver dbf dR VER Driver Sea 4 lt Back Cancel 6 Click on Finish to finish this step Create New Data Source J xj When you click Finish you will create the data source which you have just configured The driver may prompt you for more information User Data Source Driver Driver do Microsoft Access E Cancel 7 Input name user defined for Data Source Name and then click on Select ODBC Microsoft Access Setup E 7j 3d Data Source Name Description Cancel Database Databas
45. s CardD sir e A Templates here are not simply some decorations for blank cards or 4x6 Photo Papers Templates here are able to save some information in such as photo barcodes names etc Users can maintain and record some differential information based on each template for now and future s printing demands Q16 What is the difference between Print Batch Print and Print The Page on CardD sir e A 1 Print It is located at the database Go to Browse Database Select Template then mouse right click on any records there and it is used to print all records that you have maintained on the database No matter whether you mark IfPrint or not 2 Batch Print It is located at the main page and it is used to print all records that you have maintained and marked IfPrint on the database 3 Print The Page It is located at the main page and it is used to print the image you have edited on the edit queue Q17 How do use Batch Print function on CardD sir e A Please see the instructions below Step 1 Select type of blank card Step 2 Create a template 1 Press on the Edit the current template button to create a template as shown below i e CR 80 Horizontal 1 xl F e F View V Option O Help H www hi ti com d mal 6 215 csp Me Etat xt HTML
46. sage occurs A 1 Make sure the media was placed properly in the paper cassette 2 Make sure the ribbon was placed properly the printer 3 Make sure you have placed the correct type of media in accordance to your settings in the program that you are using Q6 What can do if a Paper Out error message occurs A 1 Please turn the printer off and remove the paper cassette Turn on the printer first and then insert the paper cassette To make sure the paper feeding device is completely on the correct position 2 Please remove the paper cassette Try to execute a printing job first and then insert the paper cassette after you see a Paper Out error message To make sure the paper feeding device is completely on the correct position Do NOT remove paper cassette under processing Do NOT install paper cassette under processing Please buy a HiTi cleaning kit Use cleaning paper to clean the paper take up roller To ensure blank cards are loaded well please unfold blank cards before loading them and shake paper cassette after loading blank cards 7 Please contact HiTis Customer Service Department or your HiTi s distributor for further o ee assistance CS 300 Q1 Why is there a Card Jam message after printing the first side A 1 After opening new printer s package please remember to assemble the cleaning roller If the cleaning roller is absent while printing it will cause card jam while p
47. sir e Full page CR 80 Horizontal CR 80 Vertical CR 90 Horizontal CR 90 Vertical CR 100 Horizontal CR 100 Vertical User Defined gu EN eet ee e e Q6 What combinations of blank card layouts can print on the standard HiTi blank card thin card if using Full page CR 80 Horizontal CR 80 Vertical CR 90 Horizontal CR 90 Vertical CR 100 Horizontal or CR 100 Vertical card size on CardD sir e A You have no selections here What combinations of photo sizes can print on the standard HiTi 4x6 photo paper if am using CardD sir e One Inch Two Inch Ver Full Portrait Hor Full Landscape User Defined SE Q8 What combinations of photo layouts can print on the standard HiTi 4x6 photo paper if am using One Inch paper size on CardD sir e 16x1 8x2 4x4 2x8 gt gt Q9 What combinations of photo layouts can print on the standard HiTi 4x6 photo paper if am using Two_Inch paper size on CardD sir e 8 1 4 2 2 4 1 8 Bo CDS Q10 What combinations of photo layouts can print on the standard HiTi 4x6 photo paper if am using Ver Full or Hor Full paper size on CardD sir e A You have no selections here Q11 Will CardD sir e show a print dialog to let me change copies when my Canon DSC is connected with PC A No If the photo image is directly caught from Canon DSC an
48. siree rgan q N T Batch Print 1 If you ve already created the database for one template you can directly click on Batch Print button to print 2 If you haven t selected a template there will be a window popup to let you select the template you want to print Select Template Q18 Why is there an error message FAILED to execute such SQL SELECT Table Name FROM Templatelnfo WHERE Template Name C Program Files HiTi CardDesiree Template PVC Standard hyz when try load a template from CardD sir e or save template HSDB entl A FAILED t execute such SOL SELECT Tab oa TempleteIntc WHERE Template Names Program FiegHiTiCardDesrec Templa vC Caner Stenar Please note that the CardD sir e cannot load database from excel files 1 Most user might want to load the excel file from the CardD sir e by choosing the Set Database Connection 2 If user selects any other selection besides the MYDATASOURCE the error message will appear when you try to browse the template FAILED to execute such SOL SELECT Name FROM TemplsteInto WHERE Template_Name 0 N RS PiesHiTiCcardDesreeMTemplet Cantor Standard ishit hve A 305 Orig Microsoft ODBC Excel Driver let FA PREF HH C MECSENMANLRER 3 In order set things cor
49. soft Data Link J Test connection succeeded 13 The setting has been completed Q20 Can name the database with A No you can t Please note that ODBC cannot connect to the database named with symbols except and CardD sir e CS Q1 What is CardD sir e for A CardD sir e is a professionally designed application for CS 300i to print CR 80 blank cards thick card Q2 How to use CardD sir e CS for batch print A Here we use DB Maker to create a database and use it as a sample to demonstrate the operation of CardD sir e CS batch print 1 Create a database by DB Maker Refer to Q1 DB Maker section DBMake DER Record R Window W Help H 1 Fel Field Fields ______ i 10110001 12345 78 Product Manager Tom Image Preview t0110002 87654321 FAE John 10110003 45362718 Sales Nancy File Folder Browse File Name Sunset Field File Extend ipa pg 2 Open CardD sir e CS and add ID Text2 Resin1 Text1 and 1 for data input CardDesiree CS File F Edit E View v Add A Encoding N Blank Card Front Side Layer Mapping n Photo Frame b Resin1 Text Text 12345671 Text2 Barcodel Resin Text ext2 L
50. stall the firmware If the error message still occurs please contact your nearest HiTi distributor or HiTi customer service center Web site http www hi ti com Q29 What should do if Check sum error happens A Press the Cancel button to restart the card printer Or download latest version of Firmware from website and follow the instruction from HiTi Card Printer User Manual to re install the firmware If the error message still occurs please contact your nearest HiTi distributor or HiTi customer service center Web site http www hi ti com Please restart the card printer If the error message still occurs please contact your nearest HiTi distributor or HiTi customer service center Q31 What should do if Command sequence error happens A Please restart the card printer or download the latest Firmware from HiTi website and follow the instruction from HiTi Card Printer User Manual to re install the firmware If the error message still occurs please contact your nearest HiTi distributor or HiTi customer service center Web site http www hi ti com Q32 What should do if USB connection was broken or Trying to re connect to device please wait a moment happens Some USB devices and HiTi printer plug into the same USB 1 1 host controller and both work at the same time there might be some USB conflict and interrupt the printing job 1 Please don
51. stallation Windows Q1 How can remove the 640Amphi or CS 300 driver A 1 Press Start Settings Control Panel Add 4 Remove Applications HiTi CS 300 and press the Add amp Remove button 2 After pressing the button press start to remove 3 Press yes to reboot after uninstalling the driver Q2 What s the correct procedure to install the 640Amphi or CS 300 driver A Login to Windows as Administrator privilege Execute the autorun exe and start the installation Before installing the driver please unplug or power off the printer After you have selected start the program will start coping files to your destinated drive then there will be message indicating to plug the USB or power on the printer At this moment the found new hardware wizard will appear and the installation will keep running 5 If there is a warning message Digital Signature this program has not been certified by Windows please select continue Please feel free to do so for all HiTi drivers has been tested and debugged before release 6 After all the files has been copied the Found New Hardware Wizard will appear again please press finish to complete the process WN How come my PC doesn t detect 640Amphi CS 300 after driver installation and shows me a Unknown Device message A Please go to C WINDOWSIINF modify the name of usbprint in to usbpr
52. view XXXXX Source properties Select a coluran Field3 11 Click OK button to input data 12 Preview ID and all data from the forward and backward button CardDesiree CS 23 File F Edit E View V Add A Encoding N Database D Help H HiTi CS 300 Blank Card cim Cow ay FAE Bluehills URINAL EIE 101 87654321 10110002 Front Side Barcodel Resinl Text Text2 ID Lock all Layers Encoding N Database D Help H J O r 0 re iC GU S dcOcese oc rc Product Manager Sales Winter Sunset 12345678 45362718 10110001 10110003 I Lockall Layers LackallLayers 13 Click Print How to avoid to print the reserving area of card i e for signature when use CardD sir e CS or the third party software i e CardFive CorlDraw to print A Please go to Control Panel Printers Printing Preferences Device Option select Card Type then go to Control Panel Printers Printing Preferences Printing Area Overcoat Dye Panel select Edit Area to define the printing area CS 300 Printing Preferences Device Option Printing Area Color Tools Import Export About Ribbon Type Card Type pin Smart Chip Card F Quality Mode pin Sos Copy No 8 pin Smart Chip Card po
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