TM / BA /EU Purinter Remote Configuration Tool User`s Manual
Contents
1. Windows 7 A Select Start Control Panel System and Security Windows Firewall 2 The settings window appears Select Turn Windows Firewall on or off and remove the checkmark from Block all incoming connections including those in the list of allowed programs Click the OK button 3 You will return to the settings window Select Allow a program or feature through Windows Firewall Click the Change settings button and then the Allow another program button 4 The Add a Program window appears Click the Browse button and select EPuras exe Click the Add button EPuras exe is located in the following directory C Program Files EPSON EPuras EPuras exe 5 EPuras is added to the Allowed programs and features list Click the OK button Windows Vista A Select Start Control Panel Allow a program through Windows Firewall The Windows Firewall Settings window appears Select the General tab and remove the checkmark from Block all incoming connections The Aad a Port window appears Set Name Port number and Protocol and click the OK button 3 Select the Exceptions tab and click the Add port button Name Set any name Port number 229 Protocol TCP 5 The port is added to the Program or port list Click the OK button 11 12 Windows XP 1 2 3 4 Select Start Control Panel Windows Firewall The Windows Firewall wi2. status Model Name Indicates the printer model IP Address Indicates port IP address as stored in the setting file Example ESDPRT001 192 168 192 168 Location Blank MAC Address Blank Administrator Name Blank 17 18 Status Detail Indicates details of the status One of the following statuses appears Ready to print There is little paper for the receipt There is no paper for the receipt Error Auto cutter error The Fatal error Recovering the error Printer is offline Cover open Cannot get the printer status Undefined status reply
3. 008 32 bit 64 bit D 2 D D D L Windows Server 2008 R2 64 bit Remote Configuration Tool T EpsonNet Simple Viewer Ver 2 00 or later T Model specific utilities Chapter 1 Overview Client Computer Support OS Windows Windows XP 32 bit Windows Vista 32 bit 64 bit Windows 7 32 bit 64 bit Windows Embedded for Point of Service Windows Embedded POSReady 2009 Windows Server 2003 32 bit Windows Server 2008 32 bit 64 bit L O O O L L L L Windows Server 2008 R2 64 bit Linux 14 Open SUSE 11 1 32 bit 64 bit Q Ubuntu 9 04 32 bit 64 bit Drivers To use Remote Configuration Tool one of the following drivers is required AQ Advanced Printer Driver Ver 4 09 or later T OPOS ADK Ver 2 66 or later I OPOS ADK for NET Ver 1 11 9 or later a JavaPOS ADK Ver 1 11 9 or later A TM BA Thermal Linux Driver Ver 1 0 1 0 or later Chapter 2 Building the Environment Building the Environment This chapter explains the procedure for building the environment for Remote Configuration Tool Building the Environment Follow the steps below to build the environment 2 If multiple client computers will be monitored build the environment on each computer Building the environment on the administrator computer 1 Install the model specific utilities Install the model specific utilities For the procedures for installing the model specific utilities refer to the user s manual for
4. TM BA EU Purinter EPSON EXCEED YOUR VISION Remote Configuration Tool User s Manual Overview Provides an overview of Remote Configuration Tool and describes the system requirements Building the Environment Explains the procedures for building the environment Using the Tool Provides information necessary for the use of Remove Configuration Tool M00026901 Rev B Cautions No part of this document may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without the prior written permission of Seiko Epson Corporation The contents of this document are subject to change without notice Please contact us for the latest information While every precaution has taken in the preparation of this document Seiko Epson Corporation assumes no responsibility for errors or omissions Neither is any liability assumed for damages resulting from the use of the information contained herein Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages losses costs or expenses incurred by the purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with Seiko Epson Corporation s operating and maintenance
5. ated to aviation rail marine automotive etc disaster prevention devices various safety devices etc or functional precision devices etc you should use this product only after giving consideration to including fail safes and redundancies into your design to maintain safety and total system reliability Because this product was not intended for use in applications requiring extremely high reliability safety such as aerospace equipment main communication equipment nuclear power control equipment or medical equipment related to direct medical care etc please make your own judgment on this product suitability after a full evaluation About this Manual Aim of the Manual This manual presents information that is necessary information for using the Remote Configuration Tool Manual Content The manual is made up of the following sections Chapter 1 Overview Chapter 2 Building the Environment Chapter 3 Using the Tool C2 Contents B ForSafely nee eS 3 Key 1o SVmbols Gs rim ttt et iR ep ae re ot rette tv Tbe Pepe ee i n ua 3 Restriction Of Use en nein 3 About this Manul t nennen 3 Aim of the Manuales EE 3 MOMUGL CORMTE n ssisscsccicesscatasy EE 3 KEI E pi EEEE BIER 4 OVOIVIOW an EAS EEE E AE E E 5 Ee nd s N E E T E E T E EET 5 E System Requirements ec aan 6 Administrator COMPUT Iara cis een OR RH Te E RENE CHAR UTERE XAR Pe REY Ci allen geh nee haare 6 Client Computer tase T IIT 7 Buildin
6. e to Search Remove Device from List Automatic Update Option premuuress pe cstion MAC Address __ Administrator Name Status Detail Warming up Ready to print 2 The printer is deleted from the Simple Viewer model name list G EpsonNet Simple Viewer Ver 2 00 ctl File View Tool Help Ss EpsonNet s Simple Viewer lt Q Refresh __ Model Name IP Address MAC Address Status Detail 15 Changing Printer Settings Select the printer whose settings you change from the Simple Viewer model name list After selecting the printer select View Show Status Details EpsonNet Simple Viewer Ver 2 00 Se Location MAC Address Administrator Name Status Detail aie cg Ready to print 2 The model specific utility of the selected printer opens You can check detailed information on the printer and change settings For details on the settings and how to change them refer to the user s manual for the utility The following window is for TM T88 Utility ig TM TBBV Utility Ver 1 99 es Current Settings Current Settings Operation Check Storing Logos The number of stored logos 0 E Total 0 KB Memory usage 256 KB Storing Logos 5 Paper Reduction Settings Disabled Paper Reduction Automatic Paper Cut Settings Disabled Automatic Paper Cut Printing Control Settings Paper width 80mm Print den
7. each utility 2 Install Simple Viewer Install Simple Viewer For the procedure for installing Simple Viewer refer to EpsonNet Simple Viewer User s Manual 3 Firewall settings Page 10 Configure the firewall settings of the administrator computer Building the environment on the client computer 4 Install the driver Install Advanced Printer Driver UPOS Driver or TM BA Thermal Linux Driver For the procedure for installing the driver refer to Software User s Manual Advanced Printer Driver Ver 4 Install Manual UPOS Driver s manual or other respective manual 5 Firewall settings Page 10 Configure the firewall settings of the client computer 10 Firewall Settings Administrator computer In Windows Firewall check if Simple Viewer has been added as an exception If you are using the firewall of acommercially available security program check if Simple Viewer has been added to the applications that are allowed to communicate If not Simple Viewer may not be able to communicate with the network and find the printer If you are using Windows Firewall configure the firewall as described below Windows 7 1 2 3 Select Start Control Panel System and Security Windows Firewall The settings window appears Select Turn Windows Firewall on or off and remove the checkmark from Block all incoming connections including those in the list of allowed programs Click the OK button Yo
8. g the Environment sees 9 B Building the Environment neret nere te tna eruitur onain aeiaai 9 iz elija as ia EET 10 Using TNS 1001 32 ee Bess 13 i Adding Gi PHIM ARRBRECREPRFGRDERFPERRTETERPHERGRETERFEEEFEFELERRTEEERTRSETERRFFERERSTEFLERLETEFCERFESLEFERTECHERFELELREFFERFETER 13 E Deleting Printer ioni inde Ene e dne lisa 15 B Changing Printer Seittings enne nti nnne aaaea iaioa daai 16 Bi Statuses in Simple Viewer 17 Chapter 1 Overview Overview This chapter explains the features of Remote Configuration Tool system requirements and the procedure for building the environment Overview Remote Configuration Tool is a function that is used to change settings and monitor the status of printers connected by parallel serial USB to client computers POS and KIOSK terminals from an administrator computer over the network using EpsonNet Simple Viewer referred to as Simple Viewer in this manual and a model specific utility prepared for each TM BA EU printer Printers for which dedicated utilities do not exist can be monitored but settings cannot be changed The printer status can be monitored in a list even when the customer application is running System Requirements Administrator Computer Support OS Windows XP 32 bit Windows Vista 32 bit 64 bit Windows 7 32 bit 64 bit Windows Server 2003 32 bit Windows Server 2
9. instructions Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by Seiko Epson Corporation Trademarks EPSON and ESC POS are registered trademarks of Seiko Epson Corporation in the U S and other countries MS DOS Microsoft Win32 Windows Windows Vista Windows 7 M and Windows Server are either registered trademarks or trademarks of Microsoft Corporation in the United States and other countries Linux is the registered trademark or trademark of Linus Torvalds in the U S A and other countries CUPS and the CUPS logo are trademarks of Apple Inc registered in the U S A and other countries Novell and openSUSE are trademarks of Novell Inc which is the founder and sponsor of the openSUSE Project and has been designated by the project Ubuntu and Canonical are registered trademarks of Canonical Ltd For Safety The symbols in this manual are identified by their level of importance as defined below Read the following carefully before handling the product Provides information that must be observed to avoid damage to your equipment or a N malfunction 2 Provides important information and useful tips Restriction of Use When this product is used for applications requiring high reliability safety such as transportation devices rel
10. ndow appears Select the General tab and remove the checkmark from Don t allow exceptions Select the Exceptions tab and click the Add Port button The Aad a Port window appears Set Name Port number and Protocol and click the OK button Name Set any name Port number 229 Protocol TCP The port is added to the Programs and Services list Chapter 3 Using the Tool Using the Tool This chapter explains addition deletion of printers in Simple Viewer changing printer settings and status details Adding a Printer Follow the steps below to start Simple Viewer and add a printer connected to a client computer S Make sure that the client computer and printer are powered on Check the IP address of the client computer before starting this procedure EX 2 Select Start All Programs EpsonNet EpsonNet Simple Viewer EpsonNet Simple Viewer to start Simple Viewer 3 The EpsonNet Simple Viewer window appears Printers directly connected to the network are automatically searched for and listed EpsonNet Simple Viewer Ver 2 00 File View Tool Help 4 EpsonNet Simple Viewer D Refresh __ Model Name 1P Address Location MAC Address_ Administrator Name Status Detail LP 56500 IM PE a tiu Add the printer connected to the client computer to the list Select Tool Add Device to Search 13 The Add De
11. sity Depending on the DIP switch settings Font Settings Code page PC437 USA Standard Europe Advanced International character set USA Printing Control Optional Buzzer Settings Disabled Font Communication I F Settings Interface type ESDPRTOO1G 4 4 Optional Buzzer Communication I F Backup Restore Details a TM T88V 88 73 ET RS Bh n iari ud Port ESDPRTOO1G3s amp amp 14 4 Status Online Serial No AI 16 Chapter 3 Using the Tool Statuses in Simple Viewer When Simple Viewer is started the screen below appears Printer information is normally not refreshed until the Refresh button is clicked However the information is automatically refreshed for printers connected via a driver that is supported by Remote Configuration Tool S The explanation of statuses below applies to the printers connected via a driver that is supported by Remote Configuration Tool For detailed information on Simple Viewer refer to Epson Simple Viewer User s Manual E EpsonNet Simple Viewer Ver 2 00 PII File View Tool Help EpsonNet simple Viewer SS Refresh Model Name IP Address Location MAC Address Administrator Name Status Detail LP 56500 Bow CR LP S6500 Dis n EE TwT88v ESDPRT001G1 Ready to print Icon Operating normally A warning has occurred Check the status O An error has occurred Check the
12. u will return to the settings window Select Allow a program or feature through Windows Firewall Select the EpsonNet Simple Viewer checkbox in the Allowed programs and features list and click the OK button If Simple Viewer does not appear in the list add it from the Allow another program button Windows Vista Select Start Control Panel Allow a program through Windows Firewall The Windows Firewall Settings window appears Select the General tab and remove the checkmark from Block all incoming connections Select the Exceptions tab and select the EpsonNet Simple Viewer checkbox in the Program or port list If Simple Viewer does not appear in the list add it from the Add program button Windows XP Select Start Control Panel Windows Firewall The Windows Firewall window appears Select the General tab and remove the checkmark from Don t allow exceptions Select the Exceptions tab and select the EpsonNet Simple Viewer checkbox in the Programs and Services list If Simple Viewer does not appear in the list add it from the Add program button Chapter 2 Building the Environment Client Computer If Windows Firewall or the firewall of a commercially available security program is enabled open the TCP2291 port If this port is not open it will not be possible to monitor or change settings on the printer If you are using Windows Firewall configure the port as described below
13. vice to Search window appears Select PC IP Address and enter the IP address of the client computer After entering the IP address click the Connect button The printer will appear in the list Add Device to Search r Add Network Device to Search Device IP Address r Add Device Connected to Network PC via ESDPRT Port 4 e Forsten Tem ESDPRTOO1 ESDPRTOO2 USB TM T88V USB TM T88V 6 Select the printer to add and click the OK button r Add Device to Search r Add Network Device to Search C Device IP Address r Add Device Connected to Network PC via ESDPRT Port 14 PCIP Address 5 Connect ESDPRTOO1 SDPRTOO USB TM T83V 7 The printer is added to the model name list window r EpsonNet Simple Viewer Ver 2 00 EE File View Tool Help EpsonNet d Simple Viewer LP se500 LAT LE OI er r mrev ESDPRTOO1 Q1 148 3 d 14 Ready to print 14 Chapter 3 Using the Tool ii Deleting a Printer Follow the steps below to delete a printer from the Simple Viewer model name list Select the printer to delete from the Simple Viewer model name list After selecting the printer select Tool Remove Device frorn List EpsonNet Simple Viewer Ver 2 00 ne Search Option Add Devic
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