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AXIS 210/211 Network Camera User`s Manual

1. the top or bottom of the video image Image overlays can be placed anywhere in the video image To upload an overlay image see below Note If a part of a monitored area should not be displayed this can be masked by placing an overlay image over that area Using coor dinates to position the overlay image allows precision masking Video Stream Define the maximum video stream time per session in seconds minutes or hours When the set time has expired a new stream can be started by refreshing the page in the Web browser For unlimited video stream time set this value to 0 This setting is only applicable to Motion J PEG The frame rate allowed to each viewer can also be limited to avoid bandwidth problems on the network To allow the highest available frame rate set to 0 Test For a preview of the image and overlay settings before saving click Test When satisfied with the settings click Save Please note that the preview image will be in JPEG format even though the settings are valid both for Motion JPEG and MPEG 4 Overlay Image An overlay image is an image included in the video image This might for example be your own company logo Follow these instructions to upload and use an overlay image 1 To upload the file a logo or image to the AXIS 210 click the Browse button and locate it on your computer or server 2 Click the Upload button and follow the on screen instructions 3 The im
2. Action Buttons show manual trigger button D show snapshot button Output Buttons Output 1 aa E Default Video Format in Internet Explorer for Windows Video format mPea 4 zj IV show video format selection Note When using MPEG 4 as video format the default viewer is AXIS Media Control AMC with Internet Explorer AMC Settings IV show viewer toolbar Default Viewer for Motion JPEG in Internet Explorer for Windows Viewer ame Activex C java applet C still image Default Yiewer for Motion JPEG in Other Browsers Viewer server push C still image Save Reset To use your own custom web page click the radio button Use custom settings and click Configure Upload Own Web Files Your own web files background pictures etc must first be uploaded to the AXIS 210 in order to be available for selection in the Custom Settings setup dialog Once uploaded the files are shown in the drop down lists 1 Click the Upload Remove button 28 AXIS 210 Configuration 2 Enter the path to the file e g a file located on your workstation or click the Browse button 3 Select the user level for the uploaded file Setting the user access level means that you have complete control over which pages can be viewed by which users 4 When the path is shown correctly in the text field click the Upload button All uploaded files are shown in the list in the lower section of the page To remove a file check the box p
3. FTP DHCP SMTP NTP ARP BOOTP DNS UPnP SOCKS v 4 0 v 5 0 RTP Connection via RJ 45 twisted pair cable Remote configuration and status via web based tools Motion JPEG Snapshot J PEG images available User controlled compression level MPEG 4 User controlled profile Time stamp text overlay image overlay image rotation color control Maximum frame rate 30 fps Electronic Shutter 2s 1 12500s Light sensitivity AXIS 210 3 10 000 Lux Light sensitivity AXIS 211 0 75 500 000 Lux 640x480 480x360 320x240 240x180 160x120 Note that further resolutions may be available via the AXIS HTTP API For more information please see www axis com techsup Standard CS mount lens F2 0 Varifocal DC Iris lens with CS Mount F1 0 1 digital alarm input and 1 output transistor max 24V 0 1 A on a single terminal block connector M emory available for pre post alarm image storage up to 1200 KB Multi user password protection IP address filtering Temperature 5 C 41 F to 45 C 113 F Humidity 20 80 RHG EN 55 024 1998 A1 A2 EN 55 022 1998 A1 CISPR 22 1997 A1 Class B EN 61000 3 2 2000 EN 61000 3 3 1995 A1 VCCI 2003 Class B ITE CISPR 22 1997 A1 2000 Class B C Tick AS NZS 3548 FCC part 15 Subpart B Class B demonstrated by compliance with EN 55022 1998 CISPR 22 1997 Class B EN 60950 Power supply PS K UL CSA ARTPEC 2 compression chip 16 MByte RAM ETRAX 100 LX 32 bit RISC 100MIPS
4. saving time changes if desired 38 AXIS 210 System Options From the Time Mode section select the preferred method to use for setting the time Synchronize with computer time sets the time from the clock on your computer e Synchronize with NTP Server the camera will obtain the time from an NTP server every 60 minutes Specify the NTP server s IP address or host name Set manually this option allows you to manually set the time and date Note Note that if using a host name for the NTP server a DNS server must be configured under TCP IP settings See Network gt TCP IP below Date amp Time Format Used in Images specify the formats for the date and time 12h or 24h displayed in the Live View video streams Use the predefined formats or use your own custom date and time formats See Advanced File Naming amp Date Time Formats in the help files for information on how to create your own file formats Network TCP IP Settings IP Address Configuration The camera s IP address can be set automatically via DHCP or a fixed IP address can be set manually A host name can be used and there are options for setting up notification of changes in the IP address DHCP is enabled by default Note DHCP is a protocol for automatic IP address assignment on a network IP address assignment via DHCP may lead to the situation where the IP address changes and you thus lose contact with the unit To prevent this configure th
5. toolbar under the image in your browser The toolbar is only available when using AMC Default Viewer for Motion JPEG Select the appropriate radio button to define the method for viewing moving images depending on your browser and settings Please see the online help for more information HTML Examples You can add live video from the AXIS 210 to your own web site The camera can send a Motion JPEG stream to up to 20 simultaneous connections although an administrator can restrict this to fewer If MPEG 4 is set as video format multicasting is used and the video stream will be available for an unlimited number of viewers connected to the parts of the network where multicast is enabled Please note that a separate MPEG 4 license is required for each viewer Enter the Video Format Image Type Image size and other settings to suit your Web page and click Update The AXIS 210 then generates the required source code for your configuration Copy this code and paste it into your own Web page code AXIS 210 Configuration 31 External Video The AXIS 210 can also display images from other Axis network cameras and video servers These are known as External Video sources Each external video source is available from the drop down list on the Live View page Click the Add button to open the External Video Source Setup dialog which is used to make all the necessary settings Enter the IP address or host name of the external video sourc
6. 4 pin I O terminal block connector provides the interface to e 1 transistor output e 1 digital input auxiliary power and GND The terminal block is used in applications for e g motion detection event triggering time lapse recording alarm notification via email image storage to FTP locations etc Input for connecting e g a doorbell If the doorbell is pressed the state changes and the input becomes active shown under Event Configuration gt Port Status Output connects eg an alarm device that can be activated by Output buttons on the Live View page or by an Event Type The output will show as active Event Configuration gt Port Status if the alarm device is activated DC Iris control cable AXIS 211 only Terminal block connector Note that the pins are numbered 1 4 right to left Pin Function Description 4 Transistor Output With a maximum load of 100mA and a maximum voltage of 24V DC this output has an open collector NPN transistor with the emitter con nected to pin 1 GND If used with an external relay a diode must be connected in parallel with the load for protection against voltage tran sients 3 Digital Input Connect to GND to activate or leave floating or unconnected to deactivate 2 Auxiliary DC Power Input 7 20 VDC min 7W Electrically connected in parallel with the PS k power connector this pin provides an auxiliary connector for mains power to the unit If the unit is powered via
7. Browser 1 Start a browser e g Internet Explorer Mozilla 2 Enter the IP address or host Live view AXIS 211 Network Camera Jap _ 5 x name of the AXIS 210 in the a E Ta ae Location Address field of le OF dQn 08 5R a your browser address http 192 168 0 125 gt 3 If this is the first time the camera is accessed see Setting the Password on page 16 Otherwise enter your user name and password as set by the administrator 4 The camera s Live View page is now displayed in your browser AXIS AXIS 211 Network Camera Live View Setup Help View size Video format 0000 Ince Note The layout of the web pages in the AXIS 210 may have been customized to meet specific requirements Consequently some of the examples and functions featured here may differ from those displayed on your own Live View page 16 AXIS 210 Accessing the Camera Setting the Password AXIS 1 When accessing the AXIS 210 for the first Congue Root Password time the Configure Root Password dialog pasevorss eee will be displayed on the screen EU 2 Enter a password and then re enter it to confirm the spelling Click OK The Enter Network Password dialog will appear Enter the User name root Note The default administrator user name root is permanent and cannot be deleted 4 Enter the password as set in step 2 above and click OK If the password is lost the AXIS 210 must be reset to th
8. DOS prompt type the following arp s lt IP address of AXIS 210 gt lt Serial number gt ping 1 408 t IP address of AXIS 210 gt If the unit does not reply within a few seconds restart it and wait for a reply Press CTRL C to stop Ping Open a browser and type in the AXIS 210 s IP address In the page that appears use the Browse button to select the upgrade file to use e g axis210 bin or axis211 bin Then click the Load button to restart the upgrade process After the upgrade has completed 1 10 minutes the unit will automatically restart and show a steady green on the Power and Status LED s and flashing green or amber on the Network LED Reinstall the AXIS 210 starting with Select Your Installation M ethod on page 10 If the emergency recovery procedure does not get the AXIS 210 up and running again please contact Axis support at www axis com techsup Axis Support If you contact Axis support please help us to help you solve your problems by providing the server report the log file and a brief description of the problem Server Report go to Setup gt System Options gt Support Overview The server report contains important information about the server and its software as well as a list of the current parameters The Log file is available from Setup gt System Options gt Logs amp Reports The Log file records events in the unit since the last system restart and can be a useful diagnostic tool when troubleshoo
9. Define the date and time settings for your camera manually or automatically Network TCP IP Specify IP address configuration DNS configuration Host Name configuration Notifi cation of changes to the IP address Register unregister for the AXIS Internet Dynamic DNS Service Specify the HTTP port and network traffic preferences SOCKS Specify a SOCKS server to use when communicating with hosts on the other side of a firewall proxy server SMTP Specify the host names or addresses for your primary and secondary mail servers in the fields provided to allow the camera to send event and error email messages to pre defined email addresses UPnP The AXIS 210 includes support for UPnP Enable UPnP and enter a user friendly name Ports and Devices LED settings Maintenance Support Advanced RTP multicast 1 0 Ports Support Overview Logs amp Reports About Scripting Plain Config for the camera Note that UPnP is enabled by default Enable disable multicast and specify multicast addresses Only applicable when M PEG 4 is used as the video format Configure the camera s input and output Enter descriptive names and specify the ports Normal states Open circuit or Grounded circuit The Status LED can be made to flash whenever the camera is accessed Functions for restarting the camera restoring settings upgrading the camera backing up and restoring configurations Links to the Troubleshooting guide the Server
10. Media Control can be uninstalled from the Windows Control Panel Important e The AXIS 210 employs M PEG 4 compression which is technology licensed by the MPEG Consortium 1 viewer license is included with the product The installation of more than 1 instance of the viewer requires you to purchase further licenses Please contact your Axis reseller To allow the installation of the AXIS Media Control on your workstation you must have administra tor privileges Your browser must also be set to allow the installation of signed ActiveX controls This is the default setting in Internet Explorer A viewing license may be used for multicast or unicast clients but each individual client requires a separate license AXIS 210 Accessing the Camera 15 Accessing the Camera The AXIS 210 can be used with most standard operating systems and browsers The recommended browser is Internet Explorer with Windows and Mozilla with other operating systems See also the Technical Specifications on page 51 Note To view streaming video in Microsoft Internet Explorer you must set your browser to allow Activex controls and allow the AXIS Media Control AMC to be installed on your workstation AMC is required to view M PEG 4 If your workstation restricts the use of additional software components the AXIS 210 can be con figured to use a Java applet for updating J PEG images Please see the online help for more information Access From a
11. be accessed using a host name instead of an IP address The host name is usually the same as the assigned DNS Name It is always the first part of a Fully Qualified Domain Name and is always one word with no period For example myserver is the host name in the Fully Qualified Domain Name myserver mycompany com Enable dynamic DNS updates The AXIS 210 includes support for dynamically updating local DNS servers whenever the product s IP address changes Check this box to enable the function Note that these settings concern the use of local DNS servers and should not be confused with the settings for the Axis Internet Dynamic DNS service Register DNS name The name entered here will be associated with the AXIS 210 s IP address in the DNS server An example of a DNS name is Axisproduct example com TTL Time To Live This value determines how long in seconds the reply from the DNS server should be remembered by clients when they check that the domain name for the registered IP address is still valid This reduces the number of times the client has to query the DNS server which in turn reduces network usage Services Options for notification of IP address change if the IP Address for the camera is changed automatically e g by DHCP you can choose to be notified Click Settings and enter the required information AXIS Internet Dynamic DNS Service If the AXIS 210 has been registered with the Axis Internet Dynamic DNS service and
12. firmware file to your computer The latest version of the firmware is available free of charge from the Axis Web site at www axis com techsup 2 Go to Setup gt System Options gt Maintenance in the camera s Web pages 3 In the Upgrade Server section browse to the desired firmware file on your computer Click Upgrade Upgrade Server Upgrade the AXIS 210 Network Camera with the latest firmware Specify the firmware to upgrade to Browse and click Upgrade Note Do not disconnect power to the unit during the flash upgrade The unit restarts automatically after the upgrade has completed 1 10 minutes Notes After starting the upgrade process always wait at least 5 10 minutes before restarting the AXIS 210 even if you suspect the upgrade has failed Your dealer reserves the right to charge for any repair attributable to faulty upgrading by the user AXIS 210 Troubleshooting 45 Emergency Recovery Procedure If power or the network connection to the AXIS 210 is lost during the upgrade the process will fail and the unit will become unresponsive A flashing red Status LED indicates a failed upgrade To recover the unit follow the steps below The serial number is found on the underside label on the product casing 1 5 Unix Linux From the command line type the following arp s lt IP address of AXIS 210 gt lt Serial number gt temp ping s 408 lt IP address of AXIS 210 gt Windows From a command
13. intended for product Administrators who have unrestricted access to all the Setup tools and Operators who have access to the settings for Video amp Image Live View Config and Event Configuration The AXIS 210 is configured under Setup from a standard browser see Supported Web Browsers on page 51 Accessing the Setup tools Follow the instructions below to access the Setup Tools from a browser 1 Start your browser and enter Live view AXIS 211 Network Camera lol x the IP address or host name Ele Edt Mew Favorites Tools Help Ea of the AXIS 210 in the 9e Q5 3 95 9 d E 40 8 location address field address http ij192 168 0 125 zl 2 The Live View page is now displayed Click Setup to display the Setup tools Setup tools AXIS AXIS 211 Nebwork Camera Live View Setup Help ron v Basic Configuration Basic Configuration Instructions P Before using the AXIS 211 Network Camera there are certain settings that should be made most gt of which require Administrator access privileges To quickly access these settings use the numbered shortcuts to the left All the settings are also available from the standard setup links in the menu Focus adjustment is best performed from the shortcut shown here although the DC Iris setting is ate amp Time b also available from the Advanced Image settings Video amp Image 5 Focus Note that the only required setting
14. notification messages sent by the camera FTP servers and HTTP servers can save image files HTTP servers and TCP servers can receive notification messages Set up event types so that the AXIS 210 will perform various actions e g upload images to a specified destina tion These event types can be Triggered e g they run when an alarm is activated or Scheduled the event type runs at a set time Tools AXIS 210 Configuration Settings Options Description Motion Detection Port Status Set up areas in the image where an alarm is activated whenever movement occurs there Each motion detec tion window can be moved re sized or disabled at any time The behavior for each window is defined by adjusting the Object size History and Sensitivity profile sliders Exclude windows can be used to mask areas where motion should not activate alarms Shows the status for the camera s input and output see Ports amp Devices under System Options System Options Administrators only Tools Settings Options Description Security Users Access to the camera can be restricted to defined users only maximum 20 An admin istrator has unrestricted access to the Setup tools and can determine rights for users at 3 levels Administrator Operator or Viewer IP Address Filter Once enabled only the IP addresses shown in the list of allowed addresses will be per mitted to access the camera All others will be blocked Date amp Time
15. puter Problems uploading files Limited space Overlay is not displayed Total size of image and text overlay exceeds maximum size of 640x480 Motion Detection triggers unexpectedly Changes in luminance In Display Properties configure your screen to show at least 65000 colors i e at least 16 bit Using only 16 or 256 colors will produce dithering artifacts in the image Lower the image resolution There is only limited space available for the upload of your own files Try deleting one or more existing files to free up space Using a text overlay affects the amount of space available to the overlay image The text overlay occupies proportionally more and more space the lower the resolution i e 16 pixels in height at 640x480 32 pixels at 320x240 and 64 pixels at 160x120 Because of this changing to a lower resolution after configuring an overlay image and a text overlay may cause the total overlay size to exceed the maximum size of 640x480 and no overlay will be displayed Motion detection is based upon changes in luminance in the image This means that if there are sudden changes in the lighting motion detection may be triggered mistakenly Lower the sensitivity setting to avoid problems with luminance For additional assistance please contact your reseller or see the support pages on the Axis Website at www axis com techsup AXIS 210 The I O Terminal Block 49 The I O Terminal Block Pinout and Interface The
16. the IP address for the product changes the service is updated to reflect the change Check the box to enable disable automatic updates The domain name currently registered at the Axis Internet Dynamic DNS service for your product can be removed at any time To do this click Settings and follow the instructions For more information please refer to the online help 39 40 AXIS 210 System Options HTTP The default HTTP port number port 80 can be changed to any port within the range 1024 65535 This is useful for e g simple security port mapping Network Traffic The default setting is Auto negotiate which means that the correct speed is automatically selected If necessary the connection speed can be set by selecting it from the drop down list Maximum bandwidth Specify in Mbit s or Kbit s the maximum bandwidth that the camera is allowed to use on the network This is a useful function when connecting the camera to busy or heavily loaded networks The default setting is Unlimited For more information please refer to the online help SOCKS SOCKS is a network proxy protocol The AXIS 210 can be configured to use a SOCKS server to reach networks on the other side of a firewall proxy server This functionality is useful if the camera is located on a local network behind a firewall but notifications uploads alarms etc need to be sent to a destination outside the local network e g to the Internet SMTP em
17. the destination email address AXIS 210 System Options 43 Resetting to the Factory Default Settings To reset the AXIS 210 to the original factory default settings go to the System Options gt Maintenance web page as described in Maintenance on page 41 or use the Control button on the underside of the camera see the illustration on page 7 as described below Using the Control Button To reset the AXIS 210 to the factory default settings using the Control Button 1 Disconnect the power adapter or the network cable if using PoE AXIS 211 only 2 Press and hold the Control button while reconnecting the power 3 Keep the Control button pressed until the Status Indicator displays amber this may take up to 15 seconds 4 Release the Control button 5 When the Status Indicator changes to Green which may take up to 1 minute the process is complete and the AXIS 210 has been reset The unit will now have the default IP address 192 168 0 90 Advanced Scripting is an advanced function that provides the means for customizing and using scripts Caution The scripting function is a very powerful tool Improper use may cause unexpected behavior or even loss of contact with the unit If a script does cause problems reset the unit to its factory default settings in which case a previously saved backup file will be useful for returning the unit to its latest configuration Axis strongly recommends that you do not use this fun
18. the priority High Normal or Low see the online help 4 Set the Respond to Trigger parameters for when the event will be active e g only after office hours 5 Select the trigger alternative from the Triggered by drop down list e g select Input ports for the sensor connected to the door 6 Set the When Triggered parameters i e define what the camera will do if the main door is opened e g upload images to an FTP server 7 Click OK to save the Event in the Event Types list Please see the online help for descriptions of each available option Note Up to 10 event types can be configured in the AXIS 210 and up to 3 of these can be configured to upload images 34 AXIS 210 Event Configuration Pre trigger and Post trigger buffers This function is very useful when checking to see what happened immediately before and or after a trigger e g 30 seconds before and or after a door was opened Check the Upload images checkbox under Event Types gt Add Triggered gt Triggered by to expand the web page with the available options All uploaded images are J PEG images Include pre trigger buffer images stored internally in the server from the time immediately preceding the trigger Check the box to enable the pre trigger buffer enter the desired length of time and specify the required image frequency Include post trigger buffer contains images from the time immediately after the trigger Configure
19. 5 Lesson reis bea ads ee 14 The AXIS Media Control Viewing Client ccc cece cece eee eens 14 a E A no ostrea erdckS RE RE EDEN Ea LEN EARE ORG EEG 15 Access From a Browser 1 ooccccoooo nn 15 Setting The PassWord oue ee eR e EC RR Rows Parke rA denda ina 16 FOCUSING 2215 sree ee ted OT 16 The Live View Pages us T Estan A A a 17 Accessing the AXIS 210 from the Internet 0 0 seen 18 Conti SPOT aua aura occur O 19 Accessing the Setup tools ccc eee cee nnn 19 Overview of the Setup tools fees ele needed eed oe ai 20 ERA A dd canon Dau ra aes V LA PER DA ROV s 27 Event COMILLAS Whe A TA ie 32 Event Vers souder Yea E RR RAO TERR T UR cee NE a ERE 32 Configuring Event Types xara eura dde 33 Motion Detection i rob rer E ER CHEER e eter Exe aed cess as 35 POLL SEAELS nite Leonis ior Dep do sca PU S Proc n ai bd 36 A A edid t eb E th 32 Pts ed 37 edi tes T M PUE 37 Date MI TP 37 Network TERUEL a oe 38 SOCKS c obs o stare pea Uoc atees sut dab nU d Sedi IN 40 4 AXIS 210 211 SMTP emai err E a de Suse o od 40 UPBPIM e A Ree tet dace laa Seis PR Va ey Rd ds 40 A SD o et ose ttr t dedi eli Co ide E epi he Cer Leer pus 40 Ports amp Devices erocitu Tus A ER aT ead p ipe 41 VED SENGS ciate doo a ca de recht dst Vind pe ot eR die Du fe bad 41 Malfitenab B ies es ida e sas 41 SUBBON A e A OA 42 A A II AN 44 The 1 0 Terminal Block oa en ue sk SRL reda oe oh ih d e he teat chs 49 Technical Specificati
20. AXIS 210 211 Network Camera User s Manual About this Document This manual is intended for administrators and users of the AXIS 210 211 Network Camera and is applicable for software release 4 10 It includes instructions for using and managing the AXIS 210 211 on your network Previous experience of networking will be of use when using this product Some knowledge of UNIX or Linux based systems may also be beneficial for developing shell scripts and applications Later versions of this document will be posted to the Axis Website as required See also the product s online help available via the Web based interface Safety Notices Used In This Manual Caution Indicates a potential hazard that can damage the product Important Indicates a hazard that can seriously impair operation Do not proceed beyond any of the above notices until you have fully understood the implications Intellectual Property Rights Axis AB has intellectual property rights relating to technology embodied in the product described in this document In particular and without limitation these intellectual property rights may include one or more of the patents listed at http www axis com patent htm and one or more additional patents or pending patent applications in the US and other countries This product contains source code copyright Apple Computer Inc under the terms of Apple Public Source License 2 0 see http www opensource apple com aps
21. AXIS 210 is 192 168 0 90 UPnP is a certification mark of the UPnP Implementers Corporation AXIS 210 One click Installation One click Installation Requirements Computer AXIS 210 on a LAN Network Camera Broadband router modem pro viding automatic IP addressing Internet The AXIS Internet Dynamic DNS Service e TheOne click installation procedure uses the AXIS Internet Dynamic DNS Service This free service allows you to quickly and simply install your camera which then receives a static name DNS name and a dynamic IP address M ore information about the AXIS Internet Dynamic DNS Service is available at www axiscam net e Please note that this procedure will send the AXIS 210 s IP address firmware version product type and serial number to the Axis Internet Dynamic DNS Service No personal information is transferred To remove the DNS name and unregister from the Axis Internet Dynamic DNS Service open the Setup pages in the AXIS 210 click System Options Network TCP IP click the Settings button for the AXIS Internet Dynamic DNS Service and finally click the Remove button Follow these instructions 1 Oncethe network and power cables have been connected see page 9 wait for the Status indicator to show a steady green 2 Now press the Control button on the underside of the camera once The Status indicator on the front of the camera will blink gree
22. Battery Replacement The AXIS 210 211 uses a 3 0V CR2032 Lithium battery as the power supply for its internal real time clock RTC Under normal conditions this battery will last for a minimum of 5 years Low battery power affects the operation of the RTC causing it to reset at every power up A log message will appear when the battery needs replacing The battery should not be replaced unless required If the battery does need replacing please observe the following Danger of Explosion if battery is incorrectly replaced Replace only with the same or equivalent battery as recommended by the manufacturer Dispose of used batteries according to the manufacturer s instructions AXIS 210 211 User s Manual Revision 2 0 Part No 22306 uly 2004 Copyright A xis Communications AB 2004 AXIS 210 211 3 Contents Prod ct ROAR URES 22 S nent tt pec ee e M cM Et da cue ALII POIL 5 AXIS 211 Extra Features l i nn 6 Q1 Perm 7 A O O iacta Ue ee ike 9 Mounting it eset eta hates wes ds uber ie A testa ERE 9 Cable Cone LODS aus dans Are d oodd pi RUE che iaa es ds abad 9 Select Your Installation Method cece cece cece eee eee eee e aaraa 10 One Chek Installation a ee led AA Ei ERR ERR AA ANDA 11 The AXIS Internet Dynamic DNS Service 0 cece cece eee nnn 11 A E E E A EN EE E EEA EEEE E A 12 AXISAP UU ea da tas Gt 12 Manual Installation with ARPIPIRQ a a Pod CO 13 Client System Requirements 25522
23. CPU 4 MByte FLASH 52 AXIS 210 Technical Specifications Item Power Power over Ethernet AXIS 211 only Metrics AXIS 210 Metrics AXIS 211 Example image file sizes Complimentary software MPEG 4 licensing Specification 2 alternative power sources PS K 9V DC 9W included 7 20V DC min 7W Supports PoE according to IEEE 802 3af Power Class 0 0 44 to 12 95W Connection via RJ 45 network socket Height 38 mm 1 1 2 Width 88 mm 3 7 16 Length 146 mm 5 3 4 Height 38 mm 1 1 2 Width 88 mm 3 7 16 Width incl DC Iris connector 95 mm 3 3 4 Length excluding lens 132 mm 5 3 16 Length including lens 172 mm 6 15 16 Resolution 640x480 3 6 300 KB Resolution 320x240 0 9 100 KB Resolution 160x120 0 2 20 KB AXIS Media Control AMC ActiveX component software required for Microsoft Internet Explorer installed automatically on first use License for one MPEG 4 encoder and one M PEG 4 decoder is included Weight 305 g 10 3 4 oz Power supply excluded Weight 345 g 12 3 16 oz Power supply excluded Optional AXIS IP Utility for installation in Windows Additional licenses can be bought separately from Axis Communications Glossary of Terms ActiveX A control or set of rules used by a browser ActiveX controls are often downloaded and installed automatically as required AMC AXIS Media Control The control required for vi
24. GI links can be used to issue advanced commands via the Axis HTTP API For more information see the Developer pages at www axis com developer Action Buttons These buttons can be used to manually trigger and stop an event from the Live View page See Event Configuration on page 32 Enabling the display of the Snapshot button allows users to save a snapshot from the video stream by clicking the button This button is mainly intended for use with browsers other than Internet Explorer IE or when otherwise not using ActiveX to view the video stream The ActiveX viewing component AXIS Media Control for IE provides its own snapshot button 30 AXIS 210 Configuration Output Buttons These buttons can then be used to manually activate the output from the Live View page e g to switch a light on and off There are 2 options for how the output is activated The Pulse button activates the output for a defined period Active Inactive displays 2 buttons one for each action on off Default Video Format in Internet Explorer for Windows Select default video format from the dropdown menu Tick the box to enable video format selection on the Live View Page When using MPEG 4 as video format the default viewer is AXIS Media Control with Internet Explorer Note It is possible to view Motion JPEG when MPEG 4 is chosen as default and vice versa AMC Settings Check the Show viewer toolbar box to display the AXIS Media Control AMC viewer
25. age Profile and level Advanced Simple Profile amp Level 5 x B ge GOV structure fre 3 a i GOV length F naso Lighting Save Reset MERGA Test Image Settings Live View Config Test after saving Test Event Configuration gt System Options The MPEG 4 standard provides many different coding tools for various applications in different situations Usually subsets are defined and used as it is not reasonable to expect all MPEG 4 clients to support all of these tools The viewing client must support the subset used for the video stream or the MPEG 4 stream can not be viewed The subset used is commonly referred to as profile level where the profile defines the syntax and semantics of the tool subset and the level describes the restrictions imposed on the profile in terms of e g bandwidth The profiles and levels supported by the AXIS 210 are as follows Profile Level Properties Advanced Simple Profile Level 3 Max bit rate 768 kbit s ISMA compliant Advanced Simple Profile Level 5 Max Bit rate 8 Mbit s Level 5 is to prefer if there is enough bandwidth available as the image quality of the video stream will be better than if level 3 is used The GOV structure can be set to either I or IP which describe the type of images included in the video stream as well as their internal order An I image is a complete image whereas a P image is the differences in the image compared to the previous image in the video stre
26. age is now available in the Use overlay image drop down list 24 AXIS 210 Configuration 4 Click Save Overlay image requirements Image Formats Image Size Windows 24 bit BMP full color The height and width of the overlay image in Windows 4 bit BMP 16 colors pixels must be exactly divisible by 4 0S 2 4 bit BMP 16 colors Overlay image limitations The maximum overlay image size supported by the AXIS 210 is 640x480 even when using a lower resolution The overlay is automatically rescaled along with the image See also the Technical Specifications on page 46 Note that when a text overlay is also used this reduces the amount of space available to the overlay image To keep the text readable at lower resolutions the text overlay occupies proportionally more and more space i e 16 pixels in height at 640x480 32 pixels at 320x240 and 64 pixels at 160x120 If the overlay is initially positioned so that part of it is outside the video image it will be relocated so that it appears over the video image i e it is always the entire image that is displayed See also the online help Statistics MPEG 4 When using the MPEG 4 video format various statistics are available These may be of use during configuration or for troubleshooting bandwidth problems Advanced Settings AXIS 210 Configuration 25 These web pages includes different settings for fine tuning the image Note that the advanced s
27. ail Enter the host names or addresses for your primary and secondary mail servers in the fields provided to enable the sending of event and error email messages from the camera to predefined addresses via SMTP UPnP The AXIS 210 includes support for UPnP which is enabled by default If also enabled on your computer the camera will automatically be detected and a new icon will be added to My Network Places Note UPnP must also be enabled on your Windows XP or ME computer To do this open the Control Panel from the Start Menu and select Add Remove Programs Select Add Remove Windows Components and open the Networking Services section Click Details and then select UPnP as the service to add RTP multicast Multicast must be enabled for these settings to take effect The settings are only valid when MPEG 4 is used as the video format Multicast is automatically configured and should normally not be changed Enter the IP address and the port number to use for the video stream in the required fields AXIS 210 System Options 41 Only IP addresses within certain ranges can be used for multicasting The AXIS 210 has been pre configured with an address from these ranges and this does not normally need to be changed Please contact your network administrator if you have special requirements Notes The viewers do not need to know this IP address or port number but simply the main IP address or host name otherwise used for acc
28. am The I structure thus consists of a sequence of complete images The IP structure consists of I images each followed by a number of P images using much less bandwidth than the I structure The GOV length determines the sum total of P images and l images in a GOV Setting the GOV length to a high value saves considerably on bandwidth However there may be a noticeable decay in the image at high values Note GOV Group of VOPs VOP Video Object Plane Video Object Plane image Live View Config AXIS 210 Configuration 27 The features on the AXIS 210 Live View page can be customized to suit your requirements or you can upload and use your own custom web page This is done by the administrator from Setup gt Live View Config gt Layout AXIS A AXIS 211 Network Camera Live View Setup Help gt Basic Configuration gt Video amp Image v Live View Config Layout HTML Examples External gt Event Configuration gt System Options Custom Settings Live View Layout O C Use Axis look Use custom settings Configure User Defined Links show custom link 1 use as cgilink web link Name Custom link 1 urt hep show custom link 2 Use as ol cgi limk C web link Name custom link 2 URL tes ooo show custom link 3 Use as cgilink web link Name Custom linka URL btp show custom link 4 Use as egilink web link Name Custom link4 URL btp o
29. ard RJ 45 network cable If using Power over Ethernet PoE with the AXIS 211 this isthe only connection required Step 2 can be skipped 2 Connect the power adapter to the camera 9 10 AXIS 210 Select Your Installation Method Select Your Installation Method The AXIS 210 is designed for installation on an Ethernet network This involves assigning it an IP address automatically via eg DHCP or manually Several installation methods are available The one to use depends on how your network is configured If unsure of the method to use please consult your network administrator or see the network s documentation If your network has an Internet connection with no HTTP proxy and uses a DHCP server to assign IP addresses use the One Click installation procedure See page 11 If your network uses dynamic IP addressing and your computer is running the UPnP service the AXIS 210 will automatically be detected and displayed on your screen See page 12 If you are using e g a home broadband router you may find it convenient to view the router s administration pages to discover which IP address has been assigned to your AXIS 210 Please consult the router s documentation for further information Use AXIS IP Utility see page 12 to discover the IP address This can also be used to set the IP addess manually Set the IP address manually with the ARP Ping method as described on page 13 The default static IP address for the
30. as for pre trigger Notes Pre trigger and Post trigger buffers will be lost if the connection to the event server fails The maximum length of the pre post buffer depends on the image size and selected frame rate If the pre or post buffer is too large for the camera s internal memory the frame rate will be reduced and individual images may be missing If this occurs an entry will be created in the unit s log file Continue image upload unbuffered enables the upload of images for a fixed length of time Specify the length of time for the uploaded recording in seconds minutes or hours or for as long as the trigger is active Finally set the desired image frequency to the maximum the maximum available or to a specified frame rate The frame rate will be the best possible but might not be as high as specified especially if uploading via a slow connection Scheduled Event A Scheduled event can be activated at preset times in a repeating pattern on selected weekdays Configuration example 1 Click Add scheduled on the Event types page 2 Enter a descriptive name for the event e g Scheduled email upload 3 Set the priority High Normal or Low 4 Set the Activation Time parameters 24h clock when the event will be active e g start on Sundays at 13 00 with a duration of 12 hours 5 Set the When Activated parameters i e set what the camera will do at the specified time e g send uploaded images to a
31. ation 33 Configuring Event AXiSa AXIS 210 Network Camera Live View Setup Help Types Basic Configuration Event Types O Event Type List Video amp Image M A NS n Name Status Enabl Priority Trig Sched Actions An Event Type describes AN Hain door O E A UEM perce CER Server room Inactive Ye Normal Motion det Hu how and when the camera 7 Event Configuration Weekend Inactive Yes Normal Time frame Eu will perform certain actions Example If somebody passes in System Options ARTERIA Add triggered Copy Modify Remove front of the camera and an event that oa pland Outpt ERA patipati uses motion detection has been con figured to act on this the camera can e g record and save images to an FTP server and or send a notification email to a pre configured email address with a pre configured message Images can be sent as email attachments Triggered Event A Triggered event can be activated by e g e a switch e g a doorbell connected to the camera s input port detected movement in a configured motion detection window e a manually activated action e g from an action button in the web interface on restart reboot after e g power loss How to set up a triggered event This example describes how to set the camera to upload images when e g the main door is opened 1 Click Add triggered on the Event types page 2 Enter a descriptive name for the event e g Main door open 3 Set
32. computing device pursuant to Subpart B of Part 15 of FCC rules which are designed to provide reasonable protection against such interference when operated in a commercial environment Operation of this equipment in a residential area is likely to cause interference in which case the user at his her own expense will be required to take whatever measures may be required to correct the interference Europe i This digital equipment fulfills the requirements for radiated emission according to limit B of EN55022 1998 and the requirements for immunity according to EN55024 1998 residential commercial and light industry Japan This is a class B product based on the standard of the Voluntary Control Council for Interference from Information Technology Equipment VCCI If this is used near a radio or television receiver in a domestic environment it may cause radio interference Install and use the equipment according to the instruction manual Australia This electronic device meets the requirements of the Radio communications Electromagnetic Compatibility Standard 1998 AS NZS 3548 Liability Every care has been taken in the preparation of this manual Please inform your local Axis office of any inaccuracies or omissions Axis Communications AB cannot be held responsible for any technical or typographical errors and reserves the right to make changes to the product and manuals without prior notice Axis Communications AB makes no warra
33. ction unless you fully understand the consequences A xis support provide no assistance for customized scripts For more information please visit the Developer pages at www axis com developer Plain Config this function is for the advanced user with previous experience of configuring Axis cameras All parameters can be set and modified from this page Help is available via the links on the standard setup pages 44 AXIS 210 Troubleshooting Troubleshooting Checking the Firmware One of your first actions when troubleshooting a problem should be to check the currently installed firmware version The latest version may contain a correction that fixes your particular problem The current firmware version in your AXIS 210 can be seen on the page Setup gt Basic Configuration Upgrading the Firmware Firmware is software that determines the functionality of the AXIS 210 When you upgrade the firmware with a file from the Axis Web site your Axis camera will receive the latest available functionality Always read the upgrade instructions and release notes available with each new release before updating the firmware Note Preconfigured and customized settings will be saved when the firmware is upgraded providing the fea tures are available in the new firmware although this is not guaranteed by Axis Communications Always read the instructions and release notes available with each new release before upgrading the firmware 1 Save the
34. e programmed time periods run Action What occurs when the event triggers E g the upload of images to an FTP server email noti fication etc Event Servers Event Servers are used to receive e g uploaded image files and or notification messages To set up Event server connections in your AXIS 210 go to Setup gt Event Configuration gt Event Servers and enter the required information for the required server type Server type Purpose Information required FTP Server Receives uploaded images Descriptive name of your choice Network address IP address or host name User Name and Password for FTP server Upload path e g images Port number e g port 21 Use passive mode if there is a firewall between the camera and FTP server Descriptive name of your choice URL IP address or host name User Name and Password for HTTP server Proxy address Proxy port if required Proxy User Name and Password if required Descriptive name of your choice Network address IP address or host name User Name and Password for TCP server Port number e g port 80 HTTP Server Receives notification messages Receives uploaded images TCP Server Receives notification messages For details on each setting please see the online help available from each web page When the setup is complete the connection can be tested by clicking the Test button the connection test takes approximately 10 seconds AXIS 210 Event Configur
35. e factory default settings See page 43 5 If required click Yes to install the AXIS Media Control AMC You will need administrator rights on the computer to do this Focusing To focus the AXIS 210 simply turn the adjustment ring on the lens until the focus is satisfactory To focus the AXIS 211 follow the instructions below 1 From the Basic Configuration page in the setup tools open the Focus adjustment page 2 Set the DC Iris to Disabled Zoom puller and click Save Tele wide AXIS 211 3 Unscrew the zoom puller on the lens by turning it pu anti clockwise Adjust the Focus puller AES zoom setting as required vy Re tighten the zoom puller fp 4 Unscrew the focus puller on the lens Adjust the focus as required Re tighten the focus puller 5 From the Focus adjustment page set the DC Iris to Enabled and click Save Note The DC Iris should always be disabled while focusing the camera This opens the iris to its maximum which gives the smallest depth of field and thus the best conditions for correct focusing When the focus is set with this method it will then be maintained in any light conditions AXIS 210 Accessing the Camera 17 The Live View Page Depending on whether or not the Live View page has been customized the buttons described below may or may not be visible View size To resize the image click the View Size buttons half size x12 0009 full size x1 x2 o
36. e options for notification of IP address change under Services to receive notification when ever the IP address for the camera changes Alternatively if your DHCP server can update a DNS server you can access the AXIS 210 by a host name which is always the same regardless of the IP address Auto Configure Link Local Address is enabled by default and assigns the AXIS 210 an additional IP address for use with the UPnP protocol The AXIS 210 can have both a Link Local IP and a static DHCP supplied IP address at the same time these will not affect each other See UPnPTM on page 40 DNS Configuration The Domain Name Service DNS provides the translation of host names to IP addresses on your network Obtain DNS server address via DHCP automatically usethe DNS server settings provided by the DHCP server Click the View button to see the current settings AXIS 210 System Options Use the following DNS server address enter the desired DNS server by specifying the following Domain name enter the domain s to search for the host name used by the AXIS 210 Multiple domains can be separated by semicolons The host name is always the first part of a Fully Qualified Domain Name e g myserver is the host name in the Fully Qualified Domain Name myserver mycompany com where mycompany com is the Domain name DNS servers enter the IP addresses of the primary and secondary DNS servers Host Name Configuration The AXIS 210 can
37. e problems accessing the camera To avoid this set the static IP address to 0 0 0 0 The AXIS 210 cannot be accessed from a Web browser The IP address has been changed by DHCP Other networking problems 1 Move the AXIS 210 to an isolated network or to one with no DHCP or BOOTP server Set the IP address again using the AXIS IP Utility see the Installation Guide or the ARP Ping commands 2 Access the unit and disable DHCP in the TCP IP settings Return the unit to the main network The unit now has a fixed IP address that will not change 3 As an alternative to 2 if dynamic IP address via DHCP or BOOTP is required select the required service and then configure IP address change notification from the network set tings Return the unit to the main network The unit will now have a dynamic IP address but will notify you if the address changes Test the network cable by connecting it to another network device then Ping that device from your workstation See the instructions above Cannot send notifications uploads alarms etc to a destination outside the local network Firewall protection The camera can be configured to use a SOCKS server to reach networks on the other side of a firewall proxy server Your AXIS 210 is accessible locally but not externally Firewall protection Default routers required Check the Internet firewall with your system administrator Check if you need to configure the default router settin
38. e you wish to add The user can then choose to receive either MPEG 2 MPEG 4 or Motion JPEG video stream Sequence Mode The Live View page can be configured to rotate through the 3 internal and selected external video sources in order or 009 randomly Select the desired video sources and enter the time in seconds to display each source up to 59 minutes Click Save The Sequence buttons will appear on the Live View page to enable the viewer to start and stop the sequence mode Please see the online help for more information 32 AXIS 210 Event Configuration Event Configuration An event in the AXIS 210 is when an Event Type is activated and causes certain actions to be performed The event type is the set of parameters or conditions that specifies how and when which actions will be performed A common event type is when the camera uploads images when an alarm occurs Many event types use an Event Server to e g upload images to This section describes how to set up event servers and event types i e how to configure the AXIS 210 to perform certain actions when events e g alarms occur Definitions Event type A set of parameters describing how and when the camera will perform certain actions Triggered Event see page 33 The circumstances that start an event E g on a signal from an external device such as a door switch or a motion sensor Scheduled Event see page 34 Time period s in which an event will Pr
39. er installation the One click installation method can be used to obtain a DNS name for the AXIS 210 Manual Installation with ARP Ping 1 Acquire an unused IP address for the AXIS 210 This IP address must be on the same subnet as your computer 2 Locate the serial number S N on the camera s underside label 3 From a computer on your network open a Command Prompt in Windows from the Start menu select Run and type cmd in the field Click OK 4 As appropriate for your operating system enter the following commands Windows syntax Windows example arp s IP Address Serial Number suco S LIZ Mos 0s 1215 00 110 86 18 1 00 010 ping 1 408 t IP Address Daine S LOS e dus qu Da UNIX Linux Mac syntax UNIX Linux Mac example arp s lt IP Address gt lt Serial Number gt temp arp 5 192 108 0 125 010 amp 410322 1493 10200 Eene ping s 408 lt IP Address gt ping es 408 192 200 0125 5 Check that the network cable is connected Start restart the camera by disconnecting and reconnecting the power cable or the network cable if using PoE AXIS 211 only Close the Command prompt when you see Reply from 192 168 0 125 The IP address has been set when the Power indicator is permanently lit and the Network indicator flashes intermittently 8 Start your browser enter the IP address of the camera in the Location Address field and press Enter on your keyboard See below for instructions on h
40. era s settings including the IP address to the factory default values The camera will then have to be re installed Upgrade Server See Upgrading the Firmware on page 44 42 AXIS 210 System Options Backup To take a backup of all of the parameters and any user defined scripts click the Backup button If necessary it is then possible to return to the previous settings if the settings are changed and there is unexpected behavior Restore click the Browse button to locate the saved backup file see above and then click the Restore button The settings will be restored to the previous configuration Note Backup and Restore can only be used on the same unit running the same firmware This feature is not intended for the configuration of multiple units or for firmware upgrades Support The support overview page provides valuable information on troubleshooting and contact information should you require technical assistance Logs amp Reports when contacting Axis support please be sure to provide a valid Server Report with your query View Information The Log file the Server Report and the Parameter List all provide valuable information for troubleshooting and when contacting Axis support Configuration Log Level for Log Files from the drop down list select the level of information to be added to the Log file Log Level for Email from the drop down list select the level of information to send as email and enter
41. es for exchanging files text images sound video and other files on the World Wide Web Intranet A private network limited to an organization or corporation Usually closed to external traffic IP Internet Protocol See TCP IP IP address A unique number used by a network device to allow it to be identified and found on the network The 32 bit IP address is made up of four groups or quads of decimal digits separated by periods An example of an IP AXIS 210 Glossary 53 address is 192 168 0 1 ISMA Internet Streaming M edia Alliance JPEG A standard image format used widely for photographs Also known as JPG LAN A local area network LAN is a group of computers and associated devices that typically share common resources within a limited geographical area Linux A popular operating system which is open source and practically free of charge Lux A standard unit for the measurement of light where 1 Lux equals the light emitted from a single candle at a distance of one meter Mbit s Megabits per second A unit for measuring speeds in networks A LAN might run at 10 or 100 Mbit s MPEG 4 A standard video format used for low bandwidth video streams Multicast The same information is sent only once and only to the intended recipients NWAY A network protocol that automatically negotiates the highest possible common transmission speed between two devices Ping A small utility used
42. essing the AXIS 210 e Setting the video port number to 0 means a random port number will be used If IP packets i e data fail to be delivered to their destination within a reasonable length of time the number entered in the Time to live field tells the network routers when to discard the packet The value is usually measured in hops i e the number of network routers that can be passed before the packet arrives at its destination or is dropped Ports amp Devices 1 0 Ports the pinout interface support and the control and monitoring functions provided by this connector are described in The I O Terminal Block on page 49 LED Settings The Status indicator LED on the front of the camera can be set to flash at a configurable interval or to not light up at all whenever the unit is accessed For a listing of all LED behavior see page 8 or the online help Note The LED does not flash when the stream is retrieved using MPEG 4 multicast Maintenance Restart The unit is restarted without changing any of the settings Use this method if the unit is not behaving as expected Restore The unit is restarted and most current settings are reset to the factory default values The only settings saved are the boot protocol DHCP or static e the static IP address e the default router e the subnet mask e the system time Default The Default button should be used with caution Pressing this will return all of the cam
43. ettings available depend on the camera model Lighting Settings AXIS a Basic Configuration v Video amp Image Image Image MPEG 4 Live View Config Event Configuration gt System Options AXIS 211 Network Camera Live View Setup Help Lighting Settings O Lighting Conditions White balance Automatic z Exposure control automatic x pestis enabiea eal The DC Iris should be set to Disabled when adjusting the focus Set to enabled at all other times unless using a lens without a DC Iris To make focus adjustment easier open a new image window by clicking the Test button Low Light Behavior Priority Normal image quality and framerate Max exposure time 1 36 s s Max gain 36 v de Test Image Settings Test after saving Test To compensate for the Lighting conditions the white balance and the exposure control can be adjusted DC Iris should always be enabled except during focusing or when using a non DC Iris lens The settings for Low light behavior determine how the AXIS 210 will behave at low light levels These settings all affect image quality and are basically a measure of how much noise to allow in the images Please see the online help for further instructions on these settings 26 AXIS 210 Configuration MPEG 4 Settings AXIS AXIS 211 Network Camera Live View Setup Help Basic Configuration MPEG 4 Settings oO MPEG 4 Settings d Panos Im
44. ewing images in Internet Explorer Installs automatically on first use API Application Programming Interface The Axis API can be used for integrating Axis products into other applications ARP Address Resolution Protocol A protocol for assigning an IP address to a physical device address that is recognized in the local network The ARP command can be used to set the IP address for your product ARTPEC Axis Real Time Picture Encoder used for image compression CGI Common Gateway Interface A set of rules or a program that allows a Web Server to communicate with other programs Client Server Describes the network relationship between two computer programs in which one the client makes a service request from another the server DC Iris This special type of iris is electrically controlled by the Axis camera to automatically regulate the amount of light allowed to enter DNS The Domain Name System DNS locates and translates Internet domain names into IP Internet Protocol addresses Ethernet A widely used networking standard ETRAX Axis own microprocessor Firewall A virtual barrier between a LAN Local Area Network and other networks e g the Internet FTP File Transfer Protocol Used for the simple transfer of files to and from an FTP server HTML Hypertext Mark up Language Used widely for authoring documents viewed in web browsers HTTP Hypertext Transfer Protocol The set of rul
45. for sending data packets to network resources to check that they are working and that the network is intact Pre post alarm image The images from immediately before and after an alarm Protocol A special set of rules governing how two entities will communicate Protocols are found at many levels of communication and there are hardware protocols and software protocols Router A devicethat determines the next network point to which a packet should be forwarded on its way to its final destination A router is often included as part of a network switch see below RTP Real Time Transfer Protocol A transfer protocol designed for delivery of live contents e g MPEG 4 SMTP A common e mail protocol Subnet Mask An IP address consists of two components the network address and the host address Subnetting enables a network administrator to further divide the host part of the address into two or more subnets The subnet mask identifies the subnet to which an IP address belongs Switch Whilst a simple hub transmits all data to all devices connected to it a switch only transmits the data to the device it is specifically intended for TCP IP Transmission Control Protocol Internet Protocol A suite of network protocols that determine how data is transmitted TCP IP is used on many networks including 54 AXIS 210 Glossary the Internet TCP keeps track of the individual packets of information and IP contains the rule
46. gs MPEG 4 multicast is not displayed on the client Multicast not enabled Wrong multicast address Minimum client requirements not ful filled Wrong network interface on client AXIS provided M PEG 4 decoder is not used Firewall protection Check the network RTP settings see RTP multicast on page 40 Check with your network administrator what addresses are allowed Check the client computer specifications see Client System Requirements on page 14 Check that correct network interface is selected in the AM C control panel applet net work tab In the AMC control panel applet select the M PEG 4 tab and press the button Set to default M PEG 4 decoder Check the Internet firewall with your system administrator Only accessible by local clients Poor rendering of MPEG 4 images Wrong color depth enabled in client Blurry text overlay image or other prob lem with rendering Graphics card driver The Power indicator is not constantly lit Faulty power supply AXIS 210 Troubleshooting 47 Check if your router supports multicast or if you need to configure the settings of the routers between the client and the server It might be necessary to increase the TTL time to live see RTP multicast on page 40 Check that 16 or 32 bit color depth is chosen in the client Advanced Video Rendering may have to be enabled Change this setting on the AMC con trol panel applet M PEG 4 tab Check that the driver
47. ion point for DC power For more information see The I O Terminal Block on page 49 Network Connector The AXIS 210 connects to the network via a standard RJ 45 connector Supporting NWAY the AXIS 210 detects the speed of the local network segment 10BaseT 100BaseTX Ethernet This socket can also be used to power the AXIS 211 via PoE Power over Ethernet Serial Number This number is used during installation See page 10 Control Button Press this button to install using the AXIS Internet Dynamic DNS Service see page 11 or to restore the factory default settings as described in Resetting to the Factory Default Settings on page 43 7 8 AXIS 210 Product Features LED Indicators After completion of the startup and self test routines the multi colored Network Status and Power LED indicators flash as follows Network Amber Steady for connection to 10 Mbit s network Flashes for network activity Green Steady for connection to100 Mbit s network Flashes for network activity Red Flashes rapid red together with the Status indicator for hardware error Unlit No connection Green Shows steady green for normal operation Can be configured to flash green at intervals SERE whenever the camera is accessed See the online help for more information Unlit When configured for no flash on camera access Amber Shows steady amber during reset to factory default or when restoring settings Red Slow flash for failed upgrade
48. is the IP address which is set on the TCP IP page All other A settings are optional Please see the online help for more information gt Video amp Image p E P gt Live View Config Software version 4 10 Event Configuration gt System Options 20 AXIS 210 Configuration Overview of the Setup tools Basic Configur ation The links under Basic Configuration are shortcuts providing a convenient way of making the basic settin gs the first time the unit is configured Tools Description Instructions General Instructions Users See System Options gt Security gt Users below TCP IP See System Options gt Network gt TCP IP below Date amp Time See System Options gt Date amp Time below Video amp Image See Video amp Image below Focus AXIS 211 only For help see the Focus adjustment page in the Setup tools or see page 16 of this manual Video Image A dministrator Operator Tools Settings Description Video amp Image Image Appearance Basic image settings resolution compression image rotation color brightness and contrast Overlay Image Statistics M PEG 4 Advanced Overlay Settings Specify text overlays and or position an image overlay e g a logo in the video image Video Stream Used to limit the video stream display time and frame rate Specifies the overlay image to use in the Overlay settings see above This is also the page to use for uploading and removing i
49. l The source code is available from http developer apple com darwin projects rendezvous Legal Considerations Camera surveillance can be prohibited by laws that vary from country to country Check the laws in your local region before using this product for surveillance purposes Electromagnetic Compatibility EMC This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the Instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Re orient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a different circuit to the receiver Consult your dealer or an experienced radio TV technician for help Shielded STP network cables must be used with this unit to ensure compliance with EMC standards If the I O terminal block connector is used a ferrite core available eg from Axis should be fitted around the wires in order to ensure compliance with EMC standards USA This equipment has been tested and found to comply with the limits for a Class B
50. lick Motion Detection in the Event Configuration menu at the top and drag to the desired position Adjust the Object size History and Sensitivity profile sliders see table below for details Any detected motion within an active window is then indicated by red peaks in the Activity window the active window has a red frame 36 AXIS 210 Event Configuration 7 Click Save To exclude parts of the Include window click the Configure Excluded Windows button and position the Exclude window as required within the Include window Please see the online help O for descriptions of each available option Object Size History Sensitivity High level Only very large objects An object that appears in the region will Ordinary colored objects on ordinary trigger motion detection trigger the motion detection for a long backgrounds will trigger the motion period detection Low level Even very small objects An object that appears in the region will Only very bright objects on a dark back trigger motion detection trigger motion detection for only a very ground will trigger motion detection short period Default value Low Medium to High Medium to High Examples Avoid triggering on small objects in the image by setting the object size level to high e To trigger motion detection as long as there is activity in the area select a high history level To reduce the number of triggers if there is a lot of movement during a short period of time
51. mages Shows statistics for the amount of bandwidth and the frame rate currently used These may be of use during configuration or for troubleshooting bandwidth problems Only applicable for M PEG 4 Lighting Conditions White balance and exposure control settings Low light Behavior Gives priority to the frame rate or the image quality in low light conditions M PEG 4 Settings Settings for profile level GOV structure and length Note that changing these set tings may affect the amount of bandwidth required for the video stream Live View Config Administrator Operator Tools Description Layout Customize the Live View page by adding e g custom links manual trigger buttons and manual output control buttons Default Viewer set your preferred method of viewing moving images HTML Examples Add live video from your AXIS 210 Network Camera to your own web site or to an HTML page on your local External Video Sequence M ode hard disk Display live video from an external source i e from another Axis device on the network Configure the camera to automatically display the available video sources at regular intervals The images can be displayed in order or randomly The time interval can be set to up to 59 minutes Event Configuration Administrator Operator Tools Settings Options Description Instructions Event Servers Event Types General Instructions Specify destinations for uploaded image files and or
52. n email address 6 Click OK to save the Event in the Event Types list Please see the online help O for descriptions of each available option AXIS 210 Event Configuration 35 Motion Detection The motion detection feature is used to generate an alarm whenever movement occurs or stops in the image A total of 10 Include and or Exclude windows can be configured Included windows target specific areas within the whole image Excluded windows define areas within an Include window that should be ignored areas outside Include windows are automatically ignored Once configured the motion detection windows will appear in the list of available triggers for triggering events See How to set up a triggered event above Note Using the motion detection feature may decrease the camera s overall performance Basic Configuration Video amp Image Live View Config Event Configuration Instructions System Options Dotted area denotes an excluded area AXIS 210 Network Camera Live View Setup Help Motion Detection O Configure Included 7 Configure Excluded Windows Windows Activity 9 View All Windows By C View Selected Window How to configure Motion Detection 1 Click the Configure Included Window radio button Click New Enter a descriptive name under Window name Adjust the size drag the bottom right hand corner and position click on the text uF W N C
53. n while it connects to the AXIS Internet Dynamic DNS Service Wait for the Status indicator to go back to showing a steady green To complete the installation now visit www axiscam net from an Internet connected PC This must be done within 60 minutes of pressing the Control button 5 Follow the on screen instructions provided by the AXIS Internet Dynamic DNS Service You will need your product s serial number to complete the installation The serial number S N is on the label on the underside of the AXIS 210 6 Please see page 16 for instructions on how to set the password Note If this installation was unsuccessful try one of the other methods described on the following pages 12 AXIS 210 UPnP UPnP UPnP functionality is enabled by default in the AXIS 210 If also enabled on your computer Windows ME or XP the camera will automatically be detected and a new icon will be added to My Network Places Click this icon to access the camera See page 16 for instructions on how to set the password Notes To install the UPnP service on your computer open the Control Panel from the Start Menu and select Add Remove Programs Select Add Remove Windows Components and open the Network ing Services section Click Details and then select UPnP as the service to add e Once the AXIS 210 is accessible from your computer it is then possible to use the One click installation method to provide
54. nty of any kind with regard to the material contained within this document including but not limited to the implied warranties of merchantability and fitness for a particular purpose Axis Communications AB shall not be liable nor responsible for incidental or consequential damages in connection with the furnishing performance or use of this material Trademark Acknowledgments Acrobat Adobe Boa Ethernet IBM Internet Explorer LAN Manager Linux Macintosh Microsoft Mozilla Netscape Navigator OS 2 UNIX Windows WWW are registered trademarks of the respective holders J ava and all J ava based trademarks and logos are trademarks or registered trademarks of Sun Microsystems Inc in the United States and other countries Axis Communications AB is independent of Sun Microsystems Inc UPnP is a certification mark of the UPnP Implementers Corporation Support Should you require any technical assistance please contact your Axis reseller If your questions cannot be answered immediately your reseller will forward your queries through the appropriate channels to ensure a rapid response If you are connected to the Internet you can download user documentation and firmware updates find answers to resolved problems in the FAQ database Search by product category or phrases report problems to Axis support by logging in to your private support area visit Axis Support at www axis com techsup Safety Notice
55. o all features through the use of a standard web browser The built in scripting tool allows the creation of basic applications For advanced functionality the camera can be accessed via the AXIS HTTP API more info at www axis com developer 5 6 AXIS 210 Product Features AXIS 211 Extra Features DC Iris The AXIS 211 features a varifocal DC Iris which automatically regulates the amount of light entering the camera Tele wide and focus are adjusted manually with the aid of the pullers mounted on the lens Important To use the AXIS 211 outdoors it must be installed in an approved outdoor enclosure For more informa tion on enclosures please visit www axis com Power over Ethernet PoE Supporting PoE network transformers conforming to IEEE 802 3af the AXIS 211 can be powered directly from the network cabling AXIS 210 Product Features Overview Status AXIS 210 Tele wide puller AXIS 211 indicator Status indicator Focus puller DC Iris DC Iris control cable Rear panel AXIS 211 only Mounting 1 0 terminal Serial number connector Power connector Network connector Control button and PoE for AXIS 211 i 4 Power indicator i ES Network indicator Power Connector For connection of the PS K power adapter included 1 O Connector block The I O terminal connector block provides the physical interface to one transistor output one digital input and an auxiliary connect
56. ons 22 is tuo e tae ee qur rU Ace eov rd rM S 51 GIOSSrY OR TONS onus ceoih e penatus Sou pit iaai dep de teat Ms hercle eue Pu espe RO OU aaron 53 AXIS 210 Product Features Product Features The AXIS 210 and the AXIS 211 are part of the new generation of fully featured Axis Network Cameras both being based on the AXIS ARTPEC 2 compression chip The cameras images are made available on the network as real time full frame rate Motion JPEG streams and or full frame rate MPEG 4 video streams Throughout this user manual AXIS 210 instructions and information is also valid for the AXIS 211 unless otherwise stated The AXIS 210 includes Video Motion Detection which can be used to trigger e g image uploads when there is activity in the video image Uploads can also be scheduled to run at specified times Security features include IP address filtering and multilevel password protection The AXIS 210 is equipped with an alarm input and an output which can be connected to various external devices e g door sensors and alarm bells Video can be viewed in various different resolutions Up to 20 viewers can access the camera simultaneously when using Motion J PEG If MPEG 4 multicast is used the number of viewers is unlimited but each viewer needs a separate MPEG 4 license There is one license included in the product additional licenses can be purchased separately The AXIS 210 has its own built in Web server providing full access t
57. ow to set the password Note After installation the One click installation method can be used to obtain a DNS name for the AXIS 210 14 AXIS 210 Manual Installation with ARP Ping Client System Requirements Client computers that will be viewing the video stream from the AXIS 210 should meet the following recommended hardware and software requirements Pentium III 500 MHz processor or better or AMD Athlon 128 MB RAM AGP graphics card with 16 MB video memory 32 64 MB for high resolutions color depths and support for DirectDraw Q Ensure that the latest available driver is used Sound Card PCI based Windows 2000 or Windows XP with latest Service Pack Internet Explorer 5 5 or higher with latest Service Pack DirectX 9 0 or higher The AXIS Media Control Viewing Client To view the video stream from the AXIS 210 in a browser the AXIS Media Control must be installed This is performed automatically the first time the camera is accessed from a browser Simply accept the license agreement displayed in the setup window and the client will install After the installation has completed restart your computer if required After the client is installed there will be a new icon in the Windows Control Panel Clicking on this icon opens the control applet for the AXIS Media Control from where various settings can be changed Please see the readme file included in the tool for more information The AXIS
58. r computer This button is primarily intended for use when the AMC viewer toolbar is not available 18 AXIS 210 Accessing the Camera The AMC viewer toolbar AXIS Media Control is available in Microsoft Internet Explorer only It displays the following buttons O O The Play Stop buttons start and stop the live video stream P The Snapshot button saves a snapshot of the image currently being displayed The Snapshot function and the target directory for saving snapshots can be configured from the AMC Control Applet in the Windows Control Panel Internet Explorer only a Click the View Full Screen button to make the video image fill the entire screen Q area No other windows will be visible Press Esc Escape on the computer keyboard to exit full screen Accessing the AXIS 210 from the Internet Once installed your AXIS 210 is accessible on your local network LAN To access the camera from the Internet you must configure your broadband router to allow incoming data traffic For security reasons this is usually done on a specific port Please refer to the documentation for your broadband router for further instructions For more information please visit the AXIS Internet Dynamic DNS Service at www axiscam net or for Technical notes on this and other topics visit the Axis Support Web at www axis com techsup AXIS 210 Configuration 19 Configuration This section describes how to configure the AXIS 210 and is
59. r x4 Note that this does not change the image s resolution but simply how it is displayed Changing the View size is not available in Sequence M ode video termas From the Video Format list select the desired video stream format me Note that Multicast has to be enabled if MPEG 4 is selected This is configured under Setup gt System Options gt Network gt RTP multicast The Output buttons control the output directly from the Live View page These buttons are configured under Setup gt Live View Config gt Layout Output 1 Pulse click this button to activate the port for a defined period of time e g to switch on a light for 20 seconds Output 2 Active Inactive click these buttons to manually start and stop a connected OO device eg switch a light on off These buttons start and stop the Sequence Mode This mode is created in Q Setup gt Live View Config gt Sequence mode and automatically displays the view from 2 or more video sources at set intervals Source From the Source list select the desired external video source Note that Sequence Mode must be stopped before selecting a source from Camera an this list visse The Action buttons can trigger an event directly from the Live View page Qo These are configured under Setup gt Live View Config gt Layout Snapshot The Snapshot button saves a snapshot of the image currently being displayed Q Right click on the image to save it in J PEG format on you
60. report always include this when requesting support and the Axis Support Service Generate Logs all log information is shown in one file reports information about the camera s status and a parameter list Link to the source code for the Linux kernel Boa and more This powerful function allows users to customize and use their own scripts for creat ing specialized applications Plain config allows direct access to all the configurable parameters 22 AXIS 210 Configuration Video and Image The following descriptions offer examples of the features available in the AXIS 210 For details of each setting please refer to the online help available from the setup tools Click to access the online help AXiSa AXIS 211 Network Camera Live View Setup Help gt Basic Configuration Image Settings O Image Appearance v Video amp Image Resolution 640x480 zl pixels Compression so 0 100 Rotate image o zl degrees Color level so 0 100 gt Live View Config Brightness so 0 100 Does not affect Test image Event Configuration Contrast so zj Does not affect Test image gt System Options For Test image 0 black white other values have no effect on color Overlay Settings include overlay image at the coordinates X o Y o Include date M include time VV include text tr fos b kbit s Text color white zl Text background color Black Place text date time at top zi of image Video S
61. rk Connector 7 Network Settings 38 NTP Server 38 0 Operators 37 Output 49 Output Buttons 17 30 Overlay Settings 23 Own Home Page 28 Own Web Files 27 P Pinout I O connectors 49 Port Status 36 View Size 17 Ports amp Devices 41 Post trigger Buffer 34 Power Connector 7 Pre trigger Buffer 34 Pulse 17 30 R Recommended platform 14 Recovery 45 Referrals 37 Restart 41 Restore 41 42 S Scheduled Event 32 34 Security 37 Sequence Mode 17 31 Server Time 37 Services 38 Setup Tools 20 Snapshot button 17 Support 42 System Options 37 System Options Overview 21 System requirements 14 T TCP Server 32 TCP IP Settings 38 Terminal Block 49 Time Mode 38 Triggered Event 32 Troubleshooting 44 U Upgrade Server 41 Uploading web files 27 User Defined Links 29 Users 20 37 V Video Stream 23 AXIS 210 Index 57
62. rovided next to it and then click the Remove button Modify the Axis Look The Axis Look of the default home page can be modified from this dialog using previously uploaded files or files located elsewhere To use your uploaded file check the Own radio button and select the file from the drop down list To use a file located somewhere other than in the AXIS 210 click the External radio button and enter the URL Unchecking the box for Show setup link will remove the setup link from the product s Home Page The Setup Tools will then only be accessible by entering the full setup address into the address URL field of a browser If the setup link is missing setup can be reached at this url http lt ip address gt operator basic shtml Own Home Page To use a previously uploaded web page as the default page check the box select the page from the drop down list and click OK AXIS 210 Configuration 29 User defined Links AXIS 2 AXIS 211 Network Camera Live View Setup Help View size Video format 09000 m User defined link My Website Enter a descriptive name and enter the URL in the provided field Example 1 Check Show Custom Link 1 2 Enter a descriptive name e g My Website 3 Check the radio button for web link 4 Enter the web link eg http www example com 5 Click Save This link will then be shown on the Live View page and will open the specified website User defined C
63. s for how the packets are actually sent and received URL Uniform Resource Locator An address on the network Varifocal A varifocal lens provides a wide range of focal lengths as opposed to a lens with a fixed focal length which only provides one WAN Wide Area Network Similar to a LAN but on a larger geographical scale Web server A program on a computer server providing the resources e g web pages requested by the user client AXIS 210 Glossary 55 56 AXIS 210 Index Index A Action 32 Action Buttons 17 29 Active Inactive 17 30 Administrator 19 Administrators 37 Alarm 35 49 AMC 15 AMC Viewer Toolbar 18 Auxiliary Power 49 AXIS Media Control 14 B Backup 42 Basic Configuration 20 Buffer Size 34 Buffers 34 C CGI links 29 Configuration 19 Control Button 7 43 D Date amp Time 37 DC Power 49 Default Viewer 30 DirectX 14 DNS Configuration 38 DNS Server 38 39 Domain Name 39 E Emergency Recovery 45 Event Servers 32 Event Types 33 Events 32 External Video 31 External Video Source 17 F Factory Default Settings 43 Frame Rate 23 FTP Server 32 H Host Name 39 HTM L Examples 30 HTIP API 29 HTTP Server 32 1 0 Ports 41 1 0 Terminal Block 7 49 Include Windows 35 Input 49 Internet Explorer 14 IP Address Filtering 37 L Live View 17 19 Live View Config 27 Logs amp Reports 42 M Motion Detection 35 MPEG 4 5 17 40 N Netwo
64. see Emergency Recovery Procedure on page 45 Rapid flash together with the Network indicator for hardware error Power Green Normal operation Amber Flashes green amber during firmware upgrade AXIS 210 Before Installation Before Installation Follow these steps to install the AXIS 210 on your local network LAN 1 Familiarize yourself with the camera see the overview on page 7 2 Position and mount the camera as required see below 3 Connect the cables see below 4 Assign an IP address see Select Your Installation Method on page 10 Mounting O Lock ring 1 If required use the 3 supplied screws _ Lock ring to fix the base plate to a flat surface 2 To use the shorter stand remove the extension section Extension F 3 Attach the camera to the top of the sechor i stand 4 Adjust the camera angle and gently tighten the lock ring Important The AXIS 210 is designed for indoor use only and must always be positioned where it is not exposed to direct sunlight or strong halogen light which can cause permanent damage to the camera s image sen sor Damage as a result of exposure to strong light is not covered by the Axis warranty To use the AXIS 211 outdoors it must be installed in an approved outdoor enclosure Please visit www axis com for more information on enclosures Cable Connections 1 Connect the AXIS 210 to your network using a stand
65. select a high history level To only detect flashing light low sensitivity can be selected In other cases a high sensitivity level is recommended Port Status Under Event Configuration gt Port Status there is a list showing the status for the AXIS 210 s input and output This is for the benefit of Operators who have no access to the System Options section Example If the Normal state for a doorbell push button connected to an input is set to Open circuit as long as the button is not pushed the state is inactive If the doorbell button is pushed the state of the input changes to active AXIS 210 System Options 37 System Options Security User access control is enabled by default An administrator can set up other users by giving these user names and passwords It is also possible to allow anonymous viewer login which means that anybody may access the Live View page as described below Users the user list displays the authorized users and user groups levels Viewer Provides the lowest level of access which only allows access to the Live View page Operator An Operator can view the Live View page create and modify event types and adjust certain other settings Operators have no access to the Systems Options Administrator An administrator has unrestricted access to the Setup Tools and can determine the registration of all other users User Settings check the relevant checkboxes to enable Anonymous vie
66. tection high resolution images high frame rates etc will reduce the performance of the camera Poor performance may be caused by e g heavy network traffic multiple users accessing the unit low performance clients use of features such as Motion Detection Event han dling Image rotation other than 180 degrees When using the AXIS 210 in locations lit by fluorescent lighting check in the advanced image settings that the Exposure control is set to Flicker free Modify the settings on your graphics card Disable the DC Iris lens AXIS 211 only in the settings for Video Image gt Advanced Focus the camera following the instructions on page 16 Then enable the DC Iris lens AXIS 211 only Lower frame rate than expected when viewing MPEG 4 CPU usage too large Not enough bandwidth available Only decoding I frames Large images Reduce number of applications running on the client computer Check with system administrator Adjust settings of M PEG 4 profile see Advanced Set tings on page 25 Check settings in AM C control panel applet M PEG 4 tab Select lower imager resolution Image degenerating when viewing M PEG 4 GOV length too long Decrease the GOV length see Advanced Settings on page 25 48 AXIS 210 Troubleshooting Poor quality snapshot images Screen incorrectly configured on your workstation Browser freezes Netscape 7 x or Mozilla 1 4 or later can sometimes freeze on a slow com
67. the camera with a DNS name See the previous page UPnP is a certification mark of the UPnP Implementers Corporation AXIS IP Utility AXIS IP Utility is a free Windows Requirements application that discovers and displays Axis devices on your computa network The application can also on a LAN be used to manually set a static IP address AXIS IP Utility is available on the CD supplied with the AXIS 210 Updated versions of AXIS IP Utility may be available at www axis com AXIS 210 Network Camera Hub Switch Automatic discovery 1 When connected to the power supply and the network wait for the Status Indicator on the front of the camera to show a steady green Insert the CD into your computer s CD drive 3 Start AXIS IP Utility When the AXIS 210 appears in the window double click it to open its home page AXIS 210 Manual Installation with ARP Ping 13 Set the IP address manually 1 If the AXIS 210 does not appear in the window click the Refresh button to try again If the camera still does not appear you can set the IP address manually Acquire an unused IP address on the same subnet as your computer 2 Click the button Set IP address using serial number and enter the serial number and IP address for the AXIS 210 Follow the on screen instructions The serial number S N is on the label on the underside of the AXIS 210 Note Aft
68. this pin a fuse should be used rating 1A Slow This pin can also be used to power auxiliary equipment max 100mA but note that this is not possible when the AXIS 211 is powered by PoE 1 GND 50 AXIS 210 The I O Terminal Block D Connect input output devices to the terminal block as follows 1 Loosen the corresponding screw on top of the pin see above for the correct pin to use 2 Push the cable into the connector and secure it by fastening the screw 3 Once devices are connected connect the terminal block to the camera making sure that all cables are securely fastened Schematic Diagram Terminal Connectors S K 9W EA e g doorbell Relay e E AXIS 210 Technical Specifications 51 Technical Specifications Item Supported Operating Systems Supported Web Browsers Networking Management Compression Video Features Video Resolutions Lens AXIS 210 Lens AXIS 211 General 1 0 Pre Post Alarm Buffer Security Operating Conditions Approvals EMC Approvals Safety Hardware Specification Windows XP 2000 NT4 0 ME 98 Linux Mac OSX For Windows Internet Explorer 5 x or later Mozilla 1 4 or later For Linux Mozilla 1 4 or later For Mac OSX Mozilla 1 4 or later Netscape 7 1 or later limited functionality Required protocols Standard TCP IP protocol suite Supported protocols 10baseT Ethernet 100baseTX Fast Ethernet TCP IP HTTP
69. ting 46 AXIS 210 Troubleshooting Symptoms Possible Causes and Remedial Actions Problems setting the IP address When using ARP Ping The camera is located on a different subnet The IP address is being used by another device Possible IP address conflict with another device on the same subnet Try the installation again The IP address must be set within two minutes after power has been applied to the camera Ensure the Ping length is set to 408 Please see M anual Installation with ARP Ping on page 13 If the IP address intended for the AXIS 210 and the IP address of your computer are located on different subnets you will not be able to set the IP address Contact your net work administrator to obtain an appropriate IP address Disconnect the AXIS 210 from the network Run the Ping command In a Command DOS window type ping and the IP address of the unit If you receive Reply from IP address gt bytes 32 time 10 ms this means that the IP address may already be in use by another device on your network You must obtain a new IP address and reinstall the unit If you see Request timed out this means that the IP address is available for use with your camera In this case check all cabling and reinstall the unit The static IP address in the AXIS 210 is used before the DHCP server sets a a dynamic address This means that if the same default static IP address is also used by another device there may b
70. tream Limit video stream time to o seconds per session Limit frame rate to lo fps per viewer Only applicable to Motion JPEG Test Test Image Appearance and Overlay Settings for Motion JPEG before saving Test Save Reset Image Settings Use the Image Appearance settings to change the image as required The configuration of the image and overlays will affect the camera s overall performance depending on how it is used and on the available bandwidth Lower compression improves image quality but increases the bandwidth Note When using MPEG 4 as the video format this setting will define the minimum compression level The com pression level will temporarily increase as and when required i e when the bit rate approaches the maxi mum value as defined in the current profile level combination The image can be rotated and also fine tuned by adjusting the color level the brightness and the contrast Please see the online help for further information on these settings Changed image settings have immediate effect on the MPEG 4 stream but a new Motion JPEG stream will have to be started or restarted before the settings will take effect AXIS 210 Configuration 23 Overlay Settings AXISA AXIS 211 Network Camera Include an image e g your a Text date and time m company logo and or the date O Goverlays Qr x and time and text Text overlays are all included on one line at Overlay image
71. used is the latest available Check that you are using an AXIS PS K power supply The Status and Network indicator LED s are flashing red rapidly Hardware failure Contact your Axis dealer The Status indicator LED is flashing red and the camera is inaccessible A firmware upgrade has been inter rupted or the firmware has otherwise been damaged No images displayed on web page Problem with AMC Internet Explorer only Installation of additional ActiveX com ponent restricted or prohibited Video Image problems general Image too dark or too light Missing images in uploads Slow image update Poor performance Image gradually gets darker or lighter Color saturation discrepance between Motion JPEG and M PEG 4 Image loses focus often See the Emergency Recovery Procedure above To enable the updating of images in Microsoft Internet Explorer set your browser to allow ActiveX controls Also make sure that AXIS Media Control AMC component is installed on your workstation Configure your AXIS 210 to use a J ava applet for updating the images under Live View Config gt Layout gt Default Viewer for Internet Explorer See the online help for more information Check the image settings See the online help on Video and Image Settings This can occur when trying to use a larger image buffer than is actually available Try lowering the frame rate or the upload period Configuring e g pre buffers motion de
72. wer login allows any viewer direct access to the Live View page Maximum number of simultaneous viewers enter a value here to restrict the number of Motion J PEG viewers accessing the unit This is useful if you need to save on band width IP Address Filter The administrator can add up to 256 IP addresses to the Allowed IP Addresses list If the IP address filtering checkbox is checked only the IP addresses in the list will be allowed access to the camera The users from these IP addresses need to be specified in the user list with the appropriate access rights User Operator or Administrator Referrals to prevent unauthorized sources from including the video stream from the AXIS 210 into external Web pages check the Referrals checkbox and enter the IP address or Host name of the computer that hosts the Web pages with the included video stream Several IP addresses host names can be defined and are separated by semicolons This option is only applicable to Motion J PEG video streams Note When you are restricting referrals but also wish to allow normal viewing of the Live View page the AXIS 210 s IP address or host name must also be added to the list of allowed referrers Date amp Time Current Server Time displays the current date and time 24h clock The time can be displayed in 12h clock format in the Overlay Images see below New Server Time Select your time zone from the drop down list and check the daylight

AXIS 210/211 Network Camera User`s Manual

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