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Euracom Configuration Guide

1. EURACOM 141F 18xF 26xF 141 18x 26x Configuration manual for PABX systems AcKERMANN Systems that connect Important notes to start with Our contribution to environmental protection e This instruction manual is printed on chlorine free paper e All plastic parts of your PABX consist of fully recyclable material PC ABS FR Attachment to EURACOM Manuals e Supplementary Services mentioned in the documentation may not be abvailable in all countries and areas Please consult your local distributor for further informations and for assistance e Description of Least Cost Routing LCR functionality gt pag 74 79 is based on implementation for Germany Due to the fact that not all countries offer the possibility of network provider selection by the subscriber on a call by call basis the described routing algorithm and assigned procedures may not be available in your country e Caller ID showing the caller number on the display of an analogue telephone or a separat monitor is dependent at least from two major basic requirements 1 Telephone with Caller ID implementation according to ETS 300 659 1 Implementation is according to German standard with FSK transmission between first and second ringing signal using no polarity reversal methode 2 Advice of charge AOC D gt User manual pag 64 during connection has to be switched by your network provider normally has to be appl
2. Here you can specify whether the direct dial in numbers for your PABX connection are single digit or two digit EE Initiate programming OO Enter code e g Enter ISDN port number EURACOM 262F 262 1 2 30r4 EURACOM 182F 182 261F 261 1 2o0r3 EURACOM 181F 181 260F 260 1 or 2 EURACOM 141F 141 180F 181 always 1 e g 4 Enter length of direct dial in number one digit E two digits A EJ Terminate programming You have now specified the length of the direct dial in number In the case of single digit direct dial in numbers you now have to assign the direct dial in numbers to the two digit subscriber call numbers gt next page 25 Specifying the type of ISDN connection In the case of single digit direct dial in numbers Assign the single digit direct dial in numbers to the two digit subscriber call num bers BE Initiate programming OBE Enter code e g Enter ISDN port number EURACOM 262F 262 1 2 30r4 EURACOM 182F 182 261F 261 1 2o0r3 EURACOM 181F 181 260F 260 1 or 2 EURACOM 141F 141 180F 181 always 1 e g Enter direct dial in number input 1 to 9 e g BE Enter user call number 10 to 99 EJ Terminate programming You have now specified the assignment i NOTE e The length of the direct dial in number is specified by your network provider e In order to delete the single digit direct dial in numbers proceed as follows Single direct dial in numbers ESEIQIEAE ISDN Po
3. 9 n iv e 5 aoueJajoy Glossary of Technical Terms N 106 Network Termination The transition point between the telephone network and the subscriber telephone socket Analog socket in the case of an analog telephone connection and NTBA in the case of an ISDN connection NTBA Network Terminator for Basic Access seperate module wall mounted converting the external 2 wire U interface into the 4 wire S interface on the subscriber side PABX Private Automatic Branch Exchange A system for handling calls between numerous terminal devices and the public telecommunications network PABXs are not restricted to telephony but can also handle data transmission services Pick Up Picking up calls PIN Personal Identification Number Pin assignment Connection plan for electrical contacts The Pin assignment specifies which electrical line is connected to which contact Pin Plug amp Go Automatic detection of the type of interface when a PABX is connected to the public network Port Interface PtMP Point to Multipoint connection multiple subscriber connection PtP Point to Point connection PABX connection PTT Postal telegraph and telephone public network service provider Pulse Dialling Conventional analog telephone network dialling procedure Dialled characters are represented by a defined number of D C pulses The pulse dialling procedure is being replaced more and more by the Dua
4. Preconfiguring the system without connecting to your provider s network You can also perform the preconfiguration for multiple subscriber or PABX connec tion if you are not yet connected to the network of your local network provider In the case of a PABX connection the following two procedures must also be carried out l Y c Q go a e BE Initiate programming pogan Enter code Ean Your PABX is now set to PABX connection mode at Port 1 without needing to be connected to your network provider s network EE Initiate programming 19 919 9 Enter code EJ Terminate programming This marks acceptance of the settings for PABX connection mode Reset 12 2 Make the most of your PC The advantages of using a PC Minimum PC requirements Connecting the PC and PABX Installing the PC programs Configuring EURACOM An overview of all steps Help on the PC configuration program Recording and analysing call charges Computer Telephony Integration CTI with your PC 14 14 15 15 16 17 17 18 EURACOM G o x pey D 3 fe r o The advantages of using a PC If you have a PC we recommend using it to configure your PABX The scope of delivery includes a CD ROM with numerous useful programs one of which is a con figuration program With this program you can configure your PABX easily and quickly The program is structured in an intuitive
5. S wn xo oO o e xo O n Q Configuring networked PABX Defining the networking port BE Initiate programming ogag Enter code e g Enter number of the ISDN networking port e9 B Enter type of PABX 3 or 4 EJ Slave system B system EJ Master system A system EJ Terminate programming You have now speci fied the ISDN networking port Reset The above configurations only become effective after resetting the PABX tt x 9 9 9 9 1 84 Features of networked PABXs Feature Networking Sub A Cross B system Occupy a Bus line X X X X Reserve a B channel X X X X Private call X X X X Internal call back X X X X Conference with 3 subscribers 3PTY X X X X Code call 1 2 3 4 X X X X Call up switchboard memory location no X X X X Door opener X X Door opener during DIS call X X X X Intrusion call X X X X Pick up call X X X X Take over answering machine X X X X Stop alarm procedure X X X Reactivate call parked in central office X X X Park call in central office X X X Malicious Call Identification X X X X Call forwarding in central office X X X Delete call charge total of a subscriber X X X X Print total call charge of a subsc Hotel rate X X X X Delete PABX call charge total X X X X Print PABX call charge total PTT rate X X X X Printer form feed X X X X Printer reprint header X X X X UO G D i D Q e S D Q 7 LO 85 S 72
6. xo oO o a O xo i a Q Remote access Your exchange provides the option for remote access Your authorisation and coop eration are required to this end Remote access allows call forwarding and actua tors to be switched as well as remote diagnosis and configuration to be performed by a service centre in the event of problems Remote switching You can switch call forwarding and available actuators in your PABX from a remote terminal device For security reasons this feature is deactivated in your PABX upon delivery An overview of the steps e Configure virtual subscriber e Configure remote switching PIN for virtual subscriber e Release remote switching of call forwarding and actuators Configuring a virtual subscriber First of all assign an internal call number default 88 for the remote switching subscriber This internal subscriber is not assigned a port and is designated as a virtual subscriber However you must ensure that this virtual subscriber can be reached from outside either via a DDI number or corresponding assignment in a call distribution profile i Configuration program Configuration gt Virtual subscriber BE Initiate programming OB Enter code eo BG Enter subscriber call number EJ Terminate programming You have now config ured a virtual subscriber with the call number 55 NOTE e The virtual subscriber must have corresponding assignment to an external
7. Authorisations Assigning authorisation for intrusion calls A subscriber with authorisation for intrusion calls can join calls being conducted by other subscribers In the case of two companies sharing PABX subscribers with this authorisation can only join calls being conducted within their respective company Each subscriber has the right to configure intrusion protection for his or her telepho ne Intrusion protection has to be set up with his her telephone Assigning authorisation for intrusion calls BEI Initiate programming BOB Enter code eoB Enter subscriber call number You can also enter several call numbers consecutively JIJ All internal connections receive the specified authorisation Jd You hear an acknowledgement tone EJ Terminate programming You have now assigned authorisation for intrusion calls to a subscriber Withdrawing authorisation for intrusion calls EE Initiate programming BOBO Enter code 3 e g BA Enter subscriber call number You can also enter 5 several call numbers consecutively IM All internal connections receive the specified authorisation z J You hear an acknowledgement tone O o EJ Terminate programming You have now withdrawn qT authorisation for intrusion calls from a subscriber 51 Authorisations Assigning authorisation for call forwarding external to external The brokers call function in the case of external subscribers allows you to connect both exte
8. EJ Terminate programming You have now specified the call forwarding periods Specifying the response time for call forwarding EE Initiate programming OBG Enter code e g Enter ISDN port number EURACOM 262F 262 1 2 30r4 EURACOM 182F 182 261F 261 1 20r3 EURACOM 181F 181 260F 260 1 or 2 EURACOM 141F 141 180F 181 always 1 e g Enter MSN 0 to 9 e9 B Enter weekday EJ Monday E Tuesday EJ Wednesday EJ Thursday Friday O Saturday Sunday Mo to Sun e g Night EJ Day Day and Night L 41 Configuring call distribution for multiple subscriber mode eg DOO Enter call forwarding response time in seconds and always 3 digits 000 to 120 OW Deactivate call forwarding EJ Terminate programming You have now specified the call forwarding response time NOTE Call forwarding response time The period of time after which an incoming call is forwarded to the programmed call number Programming example The preceding example is extended by the fact that the answering machine Subs criber 17 is to activate at day time after 30 seconds on weekdays for the first MSN The preceding example is extended by the fact that the answering machine Subs criber 17 is to activate after 30 seconds on weekdays It is already defined in AVA 5 This is not necessary during night time and at weekends as the answering machine is already part of the distribution External access is via Port 1 in this example
9. Enter ISDN port number EURACOM 262F 262 1 2 30r4 EURACOM 182F 182 261F 261 1 20r3 EURACOM 181F 181 260F 260 1 or 2 EURACOM 141F 141 180F 181 always 1 0 Enter 0 e g Enter AVA call distribution 1 to 5 eoB Enter subscriber call number You can also enter several call numbers consecutively Call distribution among all subscribers Jd You hear an acknowledgement tone EJ Terminate programming You have now deleted the subscriber s from the call distribution 7 D D o 2 a S a via telephone 3 33 Configuring call distribution for PABX mode Specifying call distribution periods You can organise the central call specifically for different days and different times You can specify two periods for each weekday daytime and night time and also decide which call distribution applies to the respective period Specifying daytime and night time periods BE Initiate programming OBw Enter code e g Enter ISDN port number EURACOM 262F 262 1 2 30r4 EURACOM 182F 182 261F 261 1 20r3 EURACOM 181F 181 260F 260 1 or 2 EURACOM 141F 141 180F 181 always 1 i o Enter 0 lt 0 eJ B Enter weekday gt D EB Monday E Tuesday E P EJ Wednesday EJ Thursday p Friday J Saturday 5E Sunday Mo to Sun On e g Night E Day Day and Night eg BROOM Enter time of day always four digits Night time commences after this time EJ Terminate programming You ha
10. Specifying the operation mode EE Initiate programming opon Enter code e g Enter code for desired operating mode Single system Direct sub system 2 Remote sub system E Networked EJ Terminate programming You have now specified the operating mode pHpoggordE Perform a system RESET to ensure the parameters are adopted NOTES Single system Direct connection to public network Direct sub system Connection to internal SO Port of a main system Remote sub system Connection to public network Networked Connection to another EURACOM PABX EURACOM 141F 141 can not be networked with a second EURACOM 141F 141 lt W 32 Specifying the type of port for the S ports BE Initiate programming ogg Enter code e g Enter ISDN port number EURACOM 262F 262 1 2 30r4 EURACOM 182F 182 261F 261 1 20r3 EURACOM 181F 181 260F 260 1 or 2 EURACOM 141F 141 180F 181 always 1 e g Enter code for desired port type Not available o External 1 Internal 2 Network as slave 3 Network as master 4 EJ Terminate programming You have now specified the operating mode HEoggogrE Perform a system RESET to ensure the parameters are adopted 22 Specifying the type of ISDN connection You must configure your PABX according to the ISDN connection of your network provider As a rule a distinction is made between two types of connection 1 Multiple subscriber connection In
11. as well as the ope rating instructions without prior notice Before you start Please read through these operating instructions carefully so that you can utilise the options provided by your new PABX to the full And if you encounter a technical term with which you are unfamiliar an index of keywords can be found in Chapter 6 Indeed a comprehensive document package has also been included with your PABX This includes e Installation instructions e Configuration instructions e User instructions The Configuration instructions which you are currently reading describe step by step how to configure your PABX to match your needs in an optimum way Key to symbols This symbol indicates that the following configuration can Ll be performed comfortably using the PC configuration program _ Configuring the PABX An overview of all steps Mandatory steps The basic configuration must be performed for the ISDN PABX in all cases All ope rating data required for using your ISDN BRI Basic Rate Interface are configured in this context such as e PABX operating mode Country and area code ISDN connection mode Length of direct dial number in case of PABX connection Internal analog and digital terminal numbers Call distribution However you can also use the Plug amp Go functions gt Page 10 ff Part of the basic configuration work can then be dispensed with and just a few programming steps are needed
12. 1 Program the following call forwarding weekly profile for MSN 1 025 11 1 5 This sets AVA 5 as the call forwarding AVA however for all days during the daytime but it is shorter to subse quently deactivate it for the weekend lt W is o i Do ye bet 72 epa amp o o 026 11 1 030 This sets the daytime call forwarding response time to 30 seconds for all days 026 11 6 1 000 These two commands deactivate daytime 026 11 7 1 000 call forwarding at the weekend 026 1 1 000 This command deactivates night time call forwarding on all days 2 Deactivate call forwarding for MSN 2 with following command 026 1 2 000 This deactivates call forwarding for MSN 2 around the clock and on all weekdays By means of these commands you have configured the desired condition for forwar ding incoming calls under the main number to the answering machine The fax ma chine is called immediately without call forwarding 42 Extended basic configuration of the PABX You must perform the configurations in this chapter if you wish to match your PABX to your PC or if you do not receive time and date information from your network provider Setting the time and date The date and time are usually transmitted by your network provider upon each out going call If however you need to set the date and time manually proceed as follows Setting the date BE Initiate programming 10 0 1 Ente
13. 181 182 98 EURACOM 260F 261F 262F 260 261 262 99 Liability and guarantee 100 Guarantee conditions 100 Conditions for handling guarantees via a EURACOM Service Center 101 Conditions for the replacement service 101 Approval and certficication 102 Glossary of technical terms 103 List of key words 108 EURACOM If something does not work Some useful tips for the event that the configuration should fail to yield the results described e Perform the configuration anew in order to ensure that you have entered all data correctly e Read the answers in the FAQ on our Internet homepage FAQ stands for Frequently Asked Questions It could be that someone has already experi enced the same problem The Internet address is http Awww ackermann com e If Plug amp Go does not function return your PABX to the factory settings To do so enter BRBOOOOE NOTE e The Ackermann EURACOM Customer Hotline is only available for mal functions in EURACOM systems e Please direct questions regarding operation and features to your specialist dealer or the associated service centre of the distribution partner Your specia list dealer will be able to tell you which EURACOM consultant is responsible for you e Please direct questions regarding ISDN connections to your responsible telecommunications provider 9 n i O e 5 aouei9ajoy 94 Call and signal tones ISDN telephones cannot signal the ringing t
14. 5 This sets AVA 5 as the call forwarding AVA however for all days during the daytime but it is shorter to subsequently deactivate it for the weekend 26 10 1 030 This sets the daytime call forwarding response time to D e 30 seconds for all days e 26 1061 000 These two commands deactivate daytime 8 amp 26 107 1 000 call forwarding at the weekend og 26 1 0 0 000 This command deactivates night time call forwarding on Sa all days oz By means of these commands you have configured the desired condition for forwar ding incoming calls central calls to the answering machine op 37 Configuring call distribution for multiple subscriber mode Subscribers to a multiple subscriber connection can only be reached directly via their MSN This assignment is called MSN AVA MSN call distribution With such an AVA you can also allow just one subscriber or multiple subscribers to be called via the respec tive MSN You can define five different signalling options for each MSN as follows O Configuration program Configuration gt Call Distribution Configuring call distribution for an MSN BE Initiate programming OBB Enter code i e g Enter ISDN port number w EURACOM 262F 262 1 2 30r4 5 Q EURACOM 182F 182 261F 261 1 20r3 2 EURACOM 181F 181 260F 260 1 or 2 v 2 EURACOM 141F 141 180F 181 always 1 S a eg B Enter MSN 0 to 9 e g Enter AVA 1 to 5 e g 2303 Enter subscriber cal
15. D E 2 Sa t ie can do 4 Authorisations Assigning authorisation for private calls You can assign each subscriber of your PABX individual authorisation to conduct private calls If a subscriber receives private call authorisation that subscriber can subsequently conduct calls designated as private calls This designation appears in the call charge analysis in place of the destination call number Private calls have unrestricted call authorisation i e connections with restricted call authorisation can also conduct international calls as soon as the call is designated as private Assigning a subscriber private call authorisation BEI Initiate programming EIR Enter code eoB Enter subscriber call number You can also enter several call numbers consecutively JIJ All internal connections receive authorisation for private calls jj You hear an acknowledgement tone EJ Terminate programming You have now specified private call authorisation for a subscriber Withdrawing private call authorisation from a subscriber p EE Initiate programming 90 55 oppa Enter code D Bi eg BB Enter subscriber call number You can also enter several call numbers consecutively JL All Fn internal connections receive the specified authorisation Jd You hear an acknowledgement tone EJ ja Terminate programming You have now withdrawn private call authorisation for a subscriber 50
16. D Channel 1 Key X Feature available X K Feature must be paid for r Currently for digital terminal devices only 1 _ Only possible via an internal ISDN Bus 2 _ Please refer to notes on coverpage inside 9 n O e 5 aouei9ajoy 96 Factory settings EURACOM 141F 141 Operating mode Interface ISDN Port 1 ISDN Port 2 Analog connections Call distribution MSN assignment Country code Call authorisation Call waiting prot Master authorisation CLIP Pick up authorisation Autom dial tone Code number Personal PIN Remote PIN Music on hold Company separation Remote switching Charge information PABX connection Single PABX Multiple subscriber connection External BRI Internal Call No 20 21 to 24 Configuration Call Nos Telephone a b Port 1 11 a b Port 2 12 a b Port 3 13 Configuration Call No Multifunction device Fax Telephone Modem a b Port 4 14 Collective call Call numbers 11 13 20 MSN 1 MSN 2 MSN 3 Call numbers 11 13 Call number 14 Call numbers 21 bis 24 44 Great Britain International For all subscribers Deactivated For all subscribers excl call no 14 All subscribers excl Call no 14 Incoming Outgoing Activated for all subscribers Activated for all subscribers Deactivated For all subscribers Deactivated Activate an e
17. and self explanatory manner so that you can set the basic configuration of your PABX or change the settings without any great need for prior knowledge The program contains a comprehensive help function that provides extensive help and detailed information on various issues and pro blems All functions are explained in detail and provided with useful background information Minimum system requirements Your PC should fulfil the following minimum system requirements e Windows 95 98 or Windows NT operating system e CD ROM drive Hard disk VGA graphic card capable of generating resolutions of 640 x 480 or 800 x 600 for the CTI program Monochrome monitor RS 232C interface as a minimum or ISDN adapter card Connecting the PC and PABX Using a corresponding cable included in the scope of delivery you can connect your PABX to your PC via the RS 232C interface You can match the interface para meters of your PABX to the parameters of your PC gt Page 44 If you use a EURACOM P4 telephone you can also connect your PC to the telepho ne and configure the PABX via an internal SO Bus and the telephone If you have an ISDN adapter card you can also configure the PABX via this card Connect the ISDN adapter card to an internal ISDN interface of the PABX and select the ISDN card as the interface in the PC configuration program under Options ComPort Because all ISDN cards are different information on those cards tested by us is ava
18. authorisati ons that you can assign on a subscriber specific basis Specifying the terminal device type of the analog connections Here you can specify which type of terminal device is used at the respective port The respective port must already be assigned a call number in this context You can only assign one type of terminal device to each individual subscriber O Configuration program A Configuration gt Subscriber configuration EE Initiate programming BO Enter code e9 B Enter terminal device Telephone Fax machine Answering machine Modem Multi functional device fax and telephone DIS only for Subscriber 1 and EURACOM 180F 180 181F 181 182F 182 eoB Enter subscriber call number You can also enter several call numbers consecutively WO All internal ports are assigned the terminal device type set apart from the DIS You hear an acknowledgement tone v op ued fe s S Q N lt fe Jd Terminate programming You have now specified the type of terminal device for a specific subscriber ira Programming example The connections with call numbers 13 and 45 are to be operated with a modem BOO OB OBE Exchanging internal connections If two subscribers on your PABX are to exchange workplaces you can also ex change the complete configuration data for these subscribers Each of the two sub scribers thus immediately has his or her own configuration again call n
19. call number in the case of a multiple subscriber connection or PABX connection with single digit DDI e Calls cannot be forwarded to a virtual subscriber 86 Remote access Changing the remote switching PIN of the virtual subscriber If you want to switch actuators remotely you must assign a PIN the so called remote switching PIN for the virtual subscriber This PIN must be entered during the procedure upon establishment of a connection from outside in order for a security check to be performed In order to prevent unauthorised access to functions of your PABX it is explicitly recommended that you change the default PIN 88888 The PIN may have from 1 to 6 digits BE onn Ben 5 5 6 6 EJ Initiate programming Enter code Enter remote switching PIN one to six digits Default 888888 Terminate programming You have now entered the remote switching PIN of the virtual sub scriber Authorise barred remote switching EN BE pag e g EJ Configuration program Configuration gt System Configuration Initiate programming Enter code EJ authorise block Terminate programming You have now entered the remote switching PIN of the virtual sub scriber If you wish to remotely switch a call forwarding function or an actuator call your PABX with the corresponding call number for remote switching This can be the DDI number of the virtual subscriber or the MSN in whose distribution the virtual
20. digit 1 Please refer to notes on coverpage inside 99 oO c pa oc Section 6 9 n i O e 53 aouei9ajoy Liability and Guarantee Guarantee conditions The manufacturer provides a guarantee of 24 months for the equipment family EURACOM 141F 141 180F 180 181F 181 182F 182 and 260F 260 261F 261 262F 262 as of the date of purchase according to the sales voucher under exclusion of compensation redhibition or any other claims Please retain your purchase voucher as proof of the date of purchase Within the framework of this guarantee all parts that have become faulty on account of manufacturing or material faults shall be replaced or repaired free of charge The guarantee excludes damages or malfunctions attributable to unintended use natural wear or tampering by third parties We shall not be liable for damages caused by force majeure or shipping In the event of a part being repaired or replaced within the framework of this guarantee the guarantee period shall not be prolonged either for the replacement part or for the equipment as a whole NOTE In our experience many malfunctions are not caused by a technical fault in the PABX themselves but by interference caused by incorrect settings on customer terminal devices ISDN analog telephones mobile telephones line telephones fax devices answering machines or modems Please observe the notes in the operat in
21. duration Total call charge for a specific period Create telephone book Create project groups Project specific analysis a fe v S x The program contains an extensive help function that can prove very useful in the event of questions or problems All functions are explained in detail and provided with useful background information 2 O C Ee Charge Arak Tei Book pices ie a o is a ia af f lim Sre Lc Lehe Cees Cale Tec a Hen Lie 17 o x D 3 fe no 2 o S Computer Telephony Integration CTI with your PC CTI Computer Telefon Integration means the integration of a switchboard on your PC which considerably facilitates the use of your telephone and PABX You can utilise the individual telephone and advanced exchange functions of your PABX via a graphic user interface on the PC The following functions among others are available in this context Electronic telephone book Speed dialling list telephone number manage ment Computer assisted dialling all exchange functions and redialling Call logs reports Calling list Recording of call charges incurred Busy monitor subscribers and exchange lines 18 3 Basic settings via telephone Notes on operation Configuring the basic settings for the ISDN connection Entering the country code Entering the area code Setting the operating mode Specifying the Port type for S port
22. end of a call in the ISDN network AVA Call distribution Designation for the distribution of central calls If a caller calls the central of your PABX you can specify which subscriber receives the call Baud rate Measure of the transmission speed when transmitting data number of frequency changes per second B Channel Bearer channel in ISDN A basic connection has two such bearer channels which can be used independently of one another for all ISDN services e g simultaneous telephony and fax Blocked numbers Call numbers or number ranges the dialling of which is prevented blocked by the PABX Broker s call Switching between different conversation partners Call forwarding Incoming calls are forwarded to a different telephone CCBS Call Completion to Busy Subscriber CFB Call Forwarding on Busy CFNR Call Forwarding No Reply after a predefined time CFU Call Forwarding Unconditional Call forwarding is performed directly COM Port Serial PC interface 103 o Q a o Section 6 9 n i e 5 aoueJajoy Glossary of Technical Terms 104 Company separation The separation of an PABX into two fundamentally different companies Cordless Telephone Telephone system consisting of a cordless handset and a base station communicating e g via DECT standard Base station is often connected to a b port CTI Computer Telephony Integration Configuring
23. free call number 00 to 19 always two digits EJ Terminate programming You have now deleted the free call number Programming example You wish to delete the free call number stored In the 9th free call location speed dialling number 08 DAEAPEETTAA NOTES Free call numbers can have a max of 15 digits Enter free call numbers without activation of external line The appendix to the operating instruction User manual contains a table in which the free call numbers programmed can be entered 54 Configuring special telephone numbers Specifying barred numbers You can configure a total of 20 barred call numbers with your PABX Barred call numbers are call numbers or ranges of numbers the dialling of which is not permitted from the PABX Barred numbers do not apply to subscribers with Unrestricted call authorisation If you have split your exchange between two companies each company can confi gure up to 10 barred call numbers In this context the first ten memory locations 00 09 are allocated to Company 1 and the remaining 10 locations 10 19 are alloca ted to Company 2 These barred call numbers only apply to subscribers configured within the respective company CL Configuration program EEN Configuration gt Barred numbers Configuring a barred number BEI Initiate programming ona Enter code eg DE Enter memory location number for the barred number 00 to 19 always two digits e g ME
24. location number of the time fe 00 to 14 always two digits 3 e g DE Enter memory location number of the provider 00 to 19 always two digits a E Terminate programming 76 Least Cost Routing LCR NOTES e Time profiles are not take into account when using Easy Select e Inthe case of Easy Select you need only perform a provider assignment to zones 00 06 and 16 for the time 00 e If the first time of a specific type of day is specified as being after 0 00 the provider that was valid at 23 45 is also valid for the period from 0 00 to this time The following diagram illustrates the relationships Provider A Provider B Provider A g00 12 1845 S A E S _ 4 4 Prov B Provider C rov 00 4500 E _ _ 00 4500 0 _ Provider F This example is programmed as follows Time 00 at 08 00 on weekdays and Saturdays Provider B is selected 3 Time 01 at 16 00 on weekdays Provider A is selected 2 Time 02 at 12 00 on Saturdays Provider C is selected Time 03 at 18 45 on Saturdays Provider D is selected Time 04 at 00 00 on Sundays Provider E is selected Time 05 at 09 00 on Sundays Provider C is selected Time 06 at 15 00 on Sundays Provider F is selected Time 07 at 09 00 on holidays Provider F is selected Time 08 at 15 00 on holidays Provider G is select
25. providers In this context Company 1 generally disposes over memory locations 00 to 09 and Company 2 memory locations 10 to 19 Specifying a provider EE Initiate programming pga Enter code e g OH Enter memory location number for provider 00 to 19 always two digits e g OHM Enter provider call number up to 6 digits Specifying zones Area codes are grouped in the various zones up to 20 which are subsequently assigned to a provider Up to 250 area codes or area code ranges can be entered for automatic LCR If you have already entered an area code or have exceeded the maximum number this will be indicated by a negative acknowledgement tone In order to facilitate the data entry for you we have provided zone tables ready for use on the PC on the CD ROM Should these data need to be updated we will make new tables available on our Internet homepage http www ackermann com plac ing Assigning an area code to a zone BE Initiate programming 1418 3 Enter code e g OHNE Enter area code up to six digits Conclude number with e g OE Enter memory location number for the zone 00 to 19 always two digits EJ Terminate programming NOTES e Zones 06 and 16 cannot be changed They are occupied with the area codes 0 zone 06 and 00 zone 16 e Zone 00 is used in the local district when a number is dialled e Zones 00 06 and 16 are used for Easy Select Deleting an area code BE Initiate pr
26. set time 43 silent alarm 59 single system 22 slave system 83 sub system 81 Subscriber authorisation 49 telephone book 18 terminal device 46 time 43 troubleshooting 94 type of ISDN connection specify 23 type of terminal equipment 46 unrestricted authorisation 49 Update 90 92 software 91 virtual subscriber 86 X 31 80
27. subscriber is included After 10 seconds the PABX sounds the internal special dialling tone for a further 5 seconds You then have the following possibilities Switching actuators D iS 2 e S 3 2 wn Modes 5 B Press button 2 co BRBRE Enter remote switching PIN max six digits Press button NOTE Remote switching PIN PIN specified for the virtual subscriber max six digits 87 S w xo oO 9 O xo i n Q Remote access Switching a call forwarding function E Press button 1 eg BO Enter subscriber call number eo BBE Enter personal PIN of the subscriber Press button Following this procedure you hear an acknowledgement tone if the check of the respective PIN was successful You then have the option of entering the sequence for switching a call forwarding function or an actuator If the PIN entered was wrong the connection will be interrupted and you hear the busy signal NOTE A free analog subscriber is required for the analysis of the tone sequences The PABX looks for this autonomously During the remote switching connection this subscriber is barred for incoming calls If the subscriber begins dialling during the remote switching connection the remote switching connection will be interrupted In this case the connection must be re established 88 Remote access Remote maintenance Your PABX has a remote mainte
28. telephone with master authorisation Deactivating control elements Sensor EGOEREI Actuator 1 EEO Actuator 2 PEDADA J not with EURACOM 141F 141 65 v op ued je is S Q O lt fe Configuring a door intercommunication systems DIS EURACOM 141F 141 DIS only possible with MST module renders one DIS port available e EURACOM 180F 181F 182F 180 181 182 When using MD module two DIS ports available otherwise DIS possible via analog port 1 see below EURACOM 260F 261F 262F 260 261 262 When using with MD module two DIS ports available otherwise one DIS port O Configuration program EEN Configuration gt Door Intercomm Assigning the DIS a call number only with PABXs with MD or MST module EE Initiate programming OBE Enter code e g Enter DIS port 1 or 2 E Pori A Port2 not with EURACOM 141F 141 e g aka Enter subscriber call number EJ Terminate programming You have now assigned the door intercom system a call number Special feature in the case of the EURACOM 18xF 18x without MD module If you do not use an MD module you can operate a DIS at analog port 1 instead of an analog terminal device In this context the DIS is switched via the DIS1 clamp connector with the a b DIS jumper being set to the correct position for DIS operati on Analog Port 1 remains unswitched Assigning a subscriber call number for the DIS EE Initiate progr
29. to render the exchange ready for operation together with the user defined basic settings Other things you can do The advanced configuration option allows you to configure your PABX specifically to match your needs and includes the following functions e Assigning authorisations e Specifying barred and free numbers e Configuring Pick Up groups e Configuring control elements etc 1 Plug amp Go The advantages of Plug amp Go 10 An overview of Plug amp Go 10 Configuring the system for multiple subscriber connection 11 Entering an MSN in the event of multiple subscriber connection 11 Configuring the system for use as a PABX connection 11 Entering the call numbers of your PABX connection 12 Preconfiguring the system without connecting to your provider s network 12 EURACOM l Y c Q go a e The advantages of Plug amp Go When you connect the PABX as delivered to the network of your network provider it will detect the type of connection automatically The PABX then automatically sets itself to PABX or multiple subscriber mode at ISDN Port 1 If PABX connection mo des detected the PABX performs an automatic reset in order to adopt the new set tings A renewed clicking sound from your PABX indicates this procedure With this setting you can be reached immediately in the event of an incoming call and can initiate calls yourself at all times Simply dial a zero before the numb
30. 0 261 262 and EURACOM 181F 182F 181 182 BE Initiate programming ogg Enter code eg B Enter ISDN port number EURACOM 262F 262 1 2 30r4 EURACOM 182F 182 261F 261 1 20r3 EURACOM 181F 181 260F 260 1 or 2 EURACOM 141F 141 180F 181 always 1 A Enter 2 EJ Terminate programming step 1 You will hear an Fe acknowledgement tone lt w BE Initiate programming 9 oqa Enter code 7 e9 B Enter ISDN port number 72 EURACOM 260 261 262 2 3 or 4 2a EURACOM 180 181 182 2 or 3 1 Enter 1 EJ Terminate programming step 2 You have now defined the ISDN port as an internal multiple subscriber connection Assigning internal two digit call numbers to an ISDN port BE Initiate programming 10 4 2 Enter code e g 4 Enter ISDN port number EURACOM 260F 261F 262F 260 261 262 2 30r4 EURACOM 181F 182F 181 182 2o0r3 EURACOM 141F 141 always 2 e9 4 5 Enter internal call number You can also enter several call numbers consecutively Jj You hear an acknowledgement tone E J Terminate programming NOTE If 10 call numbers have already been entered per ISDN port you will hear a negative acknowledgement tone for each additional call number you enter Delete the call numbers in such cases and subsequently enter the desired subscribers 28 Basic configuration for internal subscribers Deleting assigned internal call numbers Ei Initiate programming pog Enter code e708 Enter internal ca
31. 49 master authorisation 21 master system 83 MD module 66 MOH 64 MOH switch 57 UO List of Key Words MSN specify 27 multiple subscriber connection configure 24 multiple subscriber mode plug amp go 11 music on hold external 56 internal 56 no music 56 network 22 network system 22 networked PABX 83 networking port 83 84 networking systems features 85 number reservation 29 operation mode 22 PABX connection configure 24 configure call distribution 32 set lenght of DDI number 25 packeted data switching 80 PC 14 call charge analysis program 17 connect PC and PABX 15 CTI program 18 requirements 14 PC program configure PABX 16 install 15 PC Programme CTl Anwendung 18 pick up groups 70 PIN remote switch 87 virtual subscriber 87 Plug amp Go advantages 10 multiple subscriber mode 11 PABX connection mode 11 port type 22 Preselection 74 private call authorisation 50 111 o Q pa o Section 6 9 n iv e 5 aoueJajoy List of Key Words lt lt 112 programming authorisation company 49 master 49 subscriber 49 pulse dialling 29 remote access 86 remote maintenance 89 remote switch 86 switch actuators 87 switch call forwarding 88 switch PIN of virtual subscr 87 remote maintenance 89 remote sub system 22 81 82 remote switch 86 remote switch PIN 87 remote update centre 91 response time 41 secondary ringer 57 62 set date 43
32. A 4 Subscriber 12 and 13 022110517 for AVA 5 Subscriber 17 2 Specifying the weekly profile e g for Monday and Tuesday S027 101 1 0800 Monday 8 a m start of daytime period S027 1 0 1 0 1600 Monday 4 p m start of night time period S027 1 0 2 1 0830 Tuesday 8 30 a m start of daytime period S027 1 0 2 0 1630 Tuesday 4 30 p m start of night time period etc 3 Specifying the daytime and night time AVAs for Monday Tuesday and Friday for example S024 1 0 1 1 2 Monday daytime AVA 2 Subscriber 12 S024 1 0 1 0 5 Monday night time AVA 5 Subscriber 17 S024 1 0 2 1 3 Tuesday daytime AVA 3 Subscriber 13 S024 1 0 2 0 5 Tuesday night time AVA 5 Subscriber 17 S024 1 0 51 4 Friday daytime AVA 4 Subscribers 12 and 13 S024 1050 5 Friday night time AVA 5 Subscriber 17 etc 35 o D D o 2 o a via telephone 3 Configuring call distribution for PABX mode Using call distribution for call forwarding You can also use the five call distributions for call forwarding Call forwarding is activated if a central call cannot be accepted Specifying daytime and night time periods BE Initiate programming OBB Enter code e g Enter ISDN port number EURACOM 262F 262 1 2 30r4 EURACOM 182F 182 261F 261 1 20r3 EURACOM 181F 181 260F 260 1 or 2 EURACOM 141F 141 180F 181 always 1 O Enter 0 oO e g Enter weekday lt 0 EJ Monday A Tuesday gt EJ Wednesday E3 Thu
33. ABX 15 control elements 57 alarm contact 57 manually switchable relays 65 MoH switch 64 secondary ringer 62 country code 21 cross port 83 CTI 18 date 43 DDI numbers 24 dial authorisation 48 incoming 48 internal 48 international 48 local 48 national 48 unrestricted 48 digital call numbers 27 direct dial in numbers set lenght 25 single digit 26 direct sub system 22 81 DIS 66 call distribution 67 69 call number 66 with MD module 66 DIS call distribution add subscriber 67 call time 69 profile 68 door intercommunication systems 66 109 o Q pa pa a Section 6 9 n i O e 5 aoueJajoy List of Key Words 110 Easy Select 74 emergency call number 53 free call numbers 54 Full Select 74 Glossary of Technical Terms 103 Guarantee 100 internal analog call numbers 27 internal call number and 29 delete 29 reserving 29 special numbers 29 two digit 28 internal connections 47 internal digital call numbers 27 internal multiple subscriber connection 28 internal subscribers 27 intrusion calls authorisation 51 LCR 74 activating 79 easy select 74 exclude subsrcribers 79 excluding a subscriber 79 full select 74 specify provider 75 specify zones 75 specifying provider 75 time profile 75 LCR barred numbers 79 Least Cost Routing 74 main PABX 81 manually operated switches 65 manually switchable relay 57 manually switchable relays 65 Master authorisation
34. ACOM 181F 181 260F 260 1 or 2 EURACOM 141F 141 180F 181 always 1 e g Enter MSN index 0 to 9 eg E Set ringing tone Standard external 0 Code call 1to4 Press button eg BBE Enter MSN EJ Terminate programming You have now configured your multiple subscriber connection NOTE Multiple subscriber connection You will have received up to ten multiple call numbers MSN from your telephone company Enter these MSNs Configuring an ISDN PABX connection In the case of an ISDN PABX connection you receive a PABX call number and a block of direct dial in numbers from your network provider The PABX call number together with a direct dial in number represents the call number of a particular sub scriber This subscriber can be called directly which is referred to as direct dialling in The direct dial in block can contain numbers with one or more digits As your internal subscribers are configured with two digit numbers you require a two digit block of DDI numbers 00 99 If you have only received a single digit DDI block from your network provider 0 9 you must indicate to the PABX which internal subscriber is available under which single digit DDI number by means of assign ment In the public call telephone directory your connection is listed without DDI numbers In this case O is usually listed for the switchboard If you do not have a complete block 00 99 at your disposal you can assign the swit
35. Cable for connecting devices to a serial interface X 31 Transmission of packet data via the D channel 107 o Q a Section 6 9 n iv O e 5 aouei9ajoy List of key words A 108 actuators 87 alarm contact 57 audible alarm 60 delay time for alarm 59 silent alarm 59 specify time 58 alarm stop 61 analog call numbers internal 27 approval 102 area code 21 audible alarm 60 authorisation call forwarding ext to ext 52 for internal connections 49 private call 50 authorisation for intrusion calls 51 authorisations 48 49 50 51 52 AVA 34 barred numbers 55 79 for LCR 79 basic configuration internal subscribers 27 Basic Rate Interface 23 configure 23 basic settings 21 BRI 23 busy monitor 18 call charges 17 call distribution 32 call distribution periods 34 call forwarding 41 configure for an MSN 38 DIS 69 for DIS 67 for call forwarding 36 for multiple subscriber connection 38 PABX connection 32 call distribution periods 34 39 call group 31 calllogs 18 call number barred number 55 List of Key Words door intercomm system 66 emergency 53 free call number 54 call reports 18 Call by Call 74 call charge analysis program 17 call forwarding 36 41 external to external 52 response time 36 41 call forwarding function 88 central call number 26 Certification 102 company authorisation 49 company separation 70 71 configuration program 16 connect PC and P
36. Easy Select LCR is now activated Excluding subscribers from LCR In the case of some subscribers it may be useful to prevent calls being established via a specific provider or for certain calls to be excluded from LCR By activating LCR in your PABX all calls are initially routed via LCR Therefore you have the option of specifying individual subscriber authorisation levels which define the use exclusion or case specific exclusion of LCR BE Initiate programming Bow Enter code e g Enter subscriber LCR selection LCR inactive E LCR active Deactivate LCR for single calls e g il Enter subscriber call number MD All subscribers You can also enter several call numbers consecutively Jj You hear an acknowledgement tone EJ Terminate programming 79 Modes D T D 2 Oo S D 2 p LO Configuring packeted data switching X 31 Packeted data switching X 31 means the transmission of packet data via the D channel This service feature must be applied for separately from your network provider The X 31 capable terminal device is connected to the internal SO Bus The network access conditions required for operation on public telecommunica tions networks must be fulfilled You can operate a maximum of 4 terminal devices with TEI assignment Terminal Endpoint Identifier Assignment of the TE numbers is performed as follows for each individual terminal device Configuration program Co
37. IEL Enter the barred call number EJ Terminate programming You have now configured a barred call number Programming example You wish to program barred call number 0190 in barred call location 3 speed dialling number 02 BEEA0OA OB ODDDE Deleting a barred number BE Initiate programming ona Enter code eo DE Enter memory location number for the barred number 00 to 19 always two digits EJ Terminate programming You have now deleted the barred number Programming example You wish to delete the barred number stored In the 3rd barred call location speed dialling number 02 BAEA0A OBE NOTES Barred numbers can have a max of 15 digits Enter barred call numbers without activation of external line The appendix to the operating instruction User manual contains a table in which the barred numbers programmed can be entered Barred numbers do not apply in the event of unrestricted exchange authorisati on and private calls 55 3 gt rn D E i Sa t e can do 4 Changing the music on hold Here you can specify whether or not you wish to make use of your PABX internal music on hold default is on or whether you wish to activate external music on hold Configuration program z Configuration gt System configuration BE Initiate programming 10 1 6 Enter code e g Enter music on hold No music on hold E Internal music on hold default E Ex
38. PABX very easily via the PC program as it is user friendly and renders the configuration readily comprehensible Since you will be programming both PABXs in one go via the PC several settings must first be made via the telephone Perform each step for both PABXs paying attention to the particular type of PABX at all times An overview of the steps e Define the type of PABX e Define Master Slave system e Define the networking port cross port e These steps must be performed for each PABX via telephone Defining the type of PABX BE Initiate programming ponc Enter code EJ Terminate programming You have now defined your PABX as a networked system Defining Master Slave PABX BE Initiate programming ODOR Enter code e g Enter exchange number 0 or 1 Master system A system EJ Slave system B system EJ Terminate programming You have now defined your PABX as a Slave system Defining the protocol for networking port cross port The cross port is specified via the definition of the PABX type and protocol The PABX connection protocol must be used in this context Specify the protocol for the networking port as follows EE Initiate programming oog Enter code e g Enter number of the ISDN networking port B Press button 2 EJ Terminate programming You have now speci fied the protocol for the ISDN networking port 83 Modes D T i D 2 Oo Ss D 2 9 LO
39. Port 6 Configuration Call number Answering machine a b Port 7 17 Configuration Calnumber Multifunction device Fax Telephone Modem a b Port 8 18 Collective call Call numbers 11 16 20 30 See Page 11 44 Great Britain International For all subscribers Deactivated For all subscribers All subscribers Excl Call Nos 17 18 Incoming Outgoing Activated for all subscribers Activated for all subscribers Deactivated For all subscribers Deactivated Activate an external line with 0 999999 To stop alarm procedure 0000 For dialling with PIN Tel lock room monitoring remote switching 88888 For virtual subscriber remote switching Internal MOH Deactivated Not permitted PTT charge units Hotel rate charge units Print charges Save Int charges 0 042 Pound 0 042 Pound Deactivated for all subscribers Deactivated Not activated ALARM No Alarm Call No entered UUS Call numbers 11 12 13 DDI 2 digit 1 Please refer to notes on coverpage inside 98 EURACOM 260F 261F 262F 260 261 262 Factory settings Operating mode Interface ISDN Port 1 ISDN Port 2 ISDN Port 3 ISDN Port 4 Analog connection Call distribution MSN assignment Country code Call authorisation Call waiting prot Master authorisation CLIP Pick up authorisation Autom dial
40. S e The subscriber call number which you assign to an interface may not already have been assigned If it is you will hear a negative acknowledgement tone e When entering a set of call numbers the port is incremented automatically Specifying internal digital call numbers You can assign a maximum of 10 call numbers to an ISDN connection of your PABX The 1st number entered is considered to be the collective call number of the internal ISDN port The collective call number can be dialled internally or externally You can thus reach all subscribers on this ISDN port The call numbers which you configure here in this case must subsequently also be programmed into the respective termi nal device e g ISDN telephone ISDN PC as multiple subscriber numbers MSN Depending on the terminal device you can also assign these subscribers several call numbers A subscriber can thus be reached under several call numbers for instance In order to operate an ISDN port proceed as follows e Specify ISDN port as internal multiple subscriber connection only required with EURACOM 260F 261F 262F 260 261 262 and EURACOM 181F 182F 181 182 e Assign internal two digit call numbers to the ISDN port 27 o D D 7 to D a via telephone 3 Basic configuration for internal subscribers Defining the ISDN port as an internal multiple subscriber connection Two programming steps Only EURACOM 260F 261F 262F 26
41. Tuesday ES EJ Wednesday EJ Thursday pi Friday J Saturday 3 3 EJ Sunday Mo to Sun ao e g Night EJ Day Day and Night a 141 71 0 0 Enter time of day always four digits Night oe time commences after this time EJ Terminate programming You have now specified the call distribution periods Specifying AVAs call distribution for the respective periods BE Initiate programming OBwe Enter code e g Enter ISDN port number EURACOM 262F 262 1 2 30r4 EURACOM 182F 182 261F 261 1 20r3 EURACOM 181F 181 260F 260 1 or 2 EURACOM 141F 141 180F 181 always 1 e g Enter MSN 0 to 9 e g Enter weekday EJ Monday EA Tuesday EJ Wednesday EJ Thursday Friday Saturday Sunday Mo to Sun e g Night EJ Day Day and Night e9 B Enter AVA 1 to 5 EJ Terminate programming You have now specified the call distribution for the programmed periods 39 Configuring call distribution for multiple subscriber mode Programming example for call distribution Two secretaries share their work in your company One works on Monday Wednes day and Friday the other on Tuesday Thursday and also on Friday Both secretaries can be reached from outside via the same call number but both have their own telephone The external call number is assigned to the PABX under Index 1 Accordingly telephone 12 should receive the calls in the period from 8 a m to 4 p m on Monday and Wednesday On Tuesday and Thursday the second s
42. VA 2 ja You hear an acknowledgement tone S EJ Terminate programming You have now added a 3 4 subscriber to a DIS AVA Deleting a subscriber from a DIS call distribution BE Initiate programming BAO Enter code e g Enter DIS port 1 or 2 E Port 1 Port 2 not with EURACOM 141F 141 e9 B Enter AVA 1 to 5 e g B0B Enter subscriber call number You can also enter several call numbers consecutively All subscribers are deleted from the DIS AVA ja You hear an acknowledgement tone EJ Terminate programming You have now deleted a subscriber from the DIS AVA 67 t op ues ie peg is z e Q on lt fo c Configuring a door intercommunication systems DIS Specifying which call distribution profile is active when BE BA e g e g e g e g E Initiate programming Enter code Enter DIS port 1 or 2 E Port 1 Port 2 not with EURACOM 141F 141 Enter day E Monday Tuesday EJ Wednesday EJ Thursday Friday Saturday EJ Sunday Mon to Sun OM Night E Day Day and night Enter AVA 1 to 5 Terminate programming You have now specified the valid call distribution profile Configuring times for daytime and night time activation BE pga e g e g e g 11 7 0 0 EJI 68 Initiate programming Enter code Enter DIS port 1 or 2 E Port 1 EA Port 2 not with EURACOM 141F 141 Enter day E Monday Tuesday EJ Wednesda
43. a PABX fuctionality on the PC The telephony function is ported to a graphical user interface and the PC controls the telephone DDI Direct Dial In to subscribers of a PABX Default Factory setting DIS Door Intercommunication System Makes it possible to communicate with a door telephone station via a telephone and to open the door DSS1 The D channel protocol for controlling and managing EURO ISDN connections DTMF Dialling Standardized and often used network dialling procedure for analog telephones where the dialling numbers characters are represented by different tone signals Emergecny Call Numbers Call numbers or number ranges all subscribers can call regardless of authorisation Euro ISDN The version of ISDN agreed on by 30 ISDN network operators The D channel protocol for controlling and managing EURO ISDN connections FE Earth connection for telecommunications equipment Free numbers Call numbers or number ranges all subscribers with Local authorisation and above may dial HOLD Placing a call on hold Glossary of Technical Terms IAE Standardised ISDN socket into which ISDN terminal devices are plugged Interface Connection point between two related systems In order for both systems to be able to communicate with one another the interface must be uniformly defined There exist numerous Standards and Recommendations to this end The most important interfaces between a computer and its periph
44. age 97 ff for the factory settings of your PABX 10 How to configure the basic settings using a telephone Configuring the system for multiple subscriber mode BE Initiate programming OBE Enter code e BEBE Enter area code the access code for your local network without the zero prefix Ea Terminate programming You have now specified the area code 1 Plug amp Go Enter MSN for multiple subscriber mode BE Initiate programming pann Enter code e g Enter MSN code for MSN 0 EB for MSN 1 A for MSN 2 e g Enter code for ringing tone Standard external call E Code call 1 A Code call 2 E Code call 3 EJ Code call 4 Press button wen 4 711 1 Enter subscriber number EJ Terminate programming You have now specified one MSN Repeat this procedure to configure the second and third MSNs Configuring the system for PABX connection mode EE Initiate programming 1014 1 Enter code wen BEBE Enter area code the access code for your local network without the zero prefix Ey Terminate programming 11 Entering call numbers of your PABX connection BE Initiate programming OBE Enter code e g Enter code for ringing tone Standard externnal call ER Code call 1 A Code call 2 E Code call 3 E3 Code call 4 Press button eg DMDE Enter call number of your PABX connection without the direct dial prefix zero for your network provider EJ Terminate programming
45. al on the basis of three zone definitions Two of these three zones are reserved for area codes beginning with 0 National and 00 International The third zone can be specified on an individual basis Local calls are also included in these zones e Full Select The desired provider 20 providers is selected on the basis of an extensive zone breakdown 20 zones and a time profile Automatic LCR can only select the most inexpensive provider according to the data entered The situation may arise that a different provider would actually have been less expensive for a particular call depending on your call behaviour e g upwards of a call duration of 10 minutes Such cases cannot be taken into account by auto matic LCR NOTE The following must be noted when using LCR at the time of going to press You should not enter a provider for the zone that counts as your local zone as you will usually be connected to the network of your local network provider for local calls and not have a choice of provider However Ackermann has already prepared the PABX software for selecting a provider in the local zone it will be possible to use this function as soon as the technical network prerequisites have been met 74 Least Cost Routing LCR Specifying a provider You have 20 providers at your disposal for which you must enter the complete call number If you have configured your PABX for company separation each company is assigned 10
46. amming OZEE Enter code e g B0B Enter subscriber call number EJ Terminate programming Subsequently set the type of subscriber to DIS as follows EE Initiate programming pOH Enter code e g B0B Enter the same subscriber call number as above j You hear an acknowledgement tone EJ Terminate programming You have now configured a DIS without MD module for the EURACOM 18xF 18x Your analog interface is now treated as DIS 66 Port 1 Configuring a door intercommunication systems DIS Configuring call distribution for a DIS You can specify on which weekday at which time and at which subscriber the door call is signalled for your DIS You can define five call distributions to this end which you can then assign to the corresponding weekdays and times There follows an overview of the necessary programming steps e Add a subscriber to a DIS call distribution e Configure a weekly profile Specify the times for daytime and night time activation e Configure the DIS calling time Configuration program Configuration gt Door Intercomm Adding a subscriber to a DIS call distribution BE Initiate programming PAE Enter code e g Enter DIS port 1 or 2 E Port 1 Port 2 not with EURACOM 141F 141 e g Enter AVA 1 to 5 e g 03 Enter subscriber call number You can also enter several call numbers consecutively 3 gt rn D E i Se 5 e W All subscribers are added to the DIS A
47. amming You have now configured the control elements for use as a secondary ringer A im Configuration program 20 A Configuration gt Subscriber configuration ai a S Activating a secondary ringer for a subscriber S a BE Initiate programming s OUWOW Enter code 5 e g Enter secondary ringer 1 or 2 E Secondary alarm 1 Secondary alarm 2 not with EURACOM 141F 141 eoB Enter subscriber call number You can also enter several call numbers consecutively JIJ All internal subscribers receive a secondary ringer ap You hear an acknowledgement tone EJ Terminate programming You have now activated the secondary ringer for all subscribers specified 62 Configuring control elements Deactivating a secondary ringer for a subscriber BE Initiate programming OBO Enter code e g Enter secondary ringer 1 or 2 E Secondary ringer 1 Secondary ringer 2 not with EURACOM 141F 141 eoB Enter subscriber call number You can also enter several call numbers consecutively W All internal subscribers receive a secondary ringer Jj You hear an acknowledgement tone EJ Terminate programming You have now deactivated the secondary ringer for all subscribers specified NOTE The electrical power for the secondary ringer is not supplied from the PABX 3 gt rn D E 2 Sa t ie can do 4 63 t op ues O feg s S Q 7 lt fo c Configuring contro
48. aster Slave system Defining protocol for networking port cross port Defining the networking port Reset Features of networked PABX Remote access Remote switching Remote maintenance Performing updates Updating a EURACOM 141 180 181 182 260 261 262 Updating a EURACOM 141F 180F 181F 182F 260F 261F 262F EURACOM G 72 xo oO o a e xo O a Q Least Cost Routing LCR For options see notes on inside cover page please Least Cost Routing LCR means keeping the costs of your telephone calls as low as possible This can be achieved by concluding a contract with another provider Preselection or by specifying the most inexpensive provider for each telephone call Call by Call You can realise the Call by Call procedure for instance by using a memory location number to select the provider with the desired subscriber call number subsequently being dialled Automatic LCR is a powerful feature which dispenses with the need to specify a provider for each call The Call by Call procedure is also used in this case with the difference that your PABX makes the decision for you You determine the selection criteria with the help of corresponding tables that must be programmed beforehand This is preferably performed via a PC but may also be performed via a telephone Automatic LCR can be implemented in two different versions e Easy Select The PABX decides which provider to di
49. ave the information on your connection provided by your telephone company on hand Proceed as follows e Enter country and area codes Specify the operating mode Specify the port type for S Ports Enter the type of ISDN connection Configure the connection multiple subscriber or PABX connection Set the length of the direct dial in numbers Configure the central call number Cy Configuration program AN Configuration gt System configuration Enter country code The country code is the respective national access code without the prefix zero The factory setting is 44 Great Britain When using the PABX in other countries change the country code as follows BE Initiate programming 10 1 0 Enter code eg OH Enter country code e g 41 for Switzerland EJ Terminate programming You have now specified the country code Enter area code The area code is the respective local loop dialling code for where the exchange is located without the prefix zero Enter the area code as follows EE Initiate programming ODE Enter code men 1 8 4 Enter area code e g 181 for London EJ Terminate programming You have now specified the area code NOTE The area code may have a maximum of five digits 21 o D 7 to D a via telephone 3 Specifying the basic configuration for the ISDN connection i Configuration program EEN Configuration gt Basic configuration
50. chboard number any digit of your DDI number block However in this case all other DDI numbers beginning with this digit cannot be used For example You have received the number 4711 with the DDI number block 50 99 You can now assign the number 5 to the switchboard In this case the DDI numbers 50 59 are all picked up at the switchboard The telephone book listing in this case would be 4711 5 The central call also signals all other terminal devices included in the current call distribution profile In order to distinguish the central call from a DDI call you can assign one of five different ringing tones to the central call 24 Specifying the type of ISDN connection BE Initiate programming DBD Enter code e g Enter ISDN port number EURACOM 262F 262 1 2 30r4 EURACOM 182F 182 261F 261 1 20r3 EURACOM 181F 181 260F 260 1 or 2 EURACOM 141F 141 180F 181 always 1 eg E Set ringing tone Standard external 0 Code call 1to4 Press button eo BPpAE Enter PABX call number without area code and without the last digit usually the zero EJ Terminate programming You have now configured your PABX connection NOTE PABX connection You have received a PABX call number Each internal subscriber can be called directly via his her direct dial in number o D E D a iS D fa via telephone 3 Specifying the length of the direct dial in numbers for a PABX connection
51. ctions User manual contains a Table in which the emergency call numbers programmed can be entered 53 3 gt a D E i i o ie can do 4 v op ues O peg is 3 Q on lt fo Configuring special telephone numbers Configuring free call numbers You can configure a total of 20 free call numbers with your PABX Free call numbers are call numbers or ranges of numbers all subscribers can access as of the Local authorisation level If you have split your exchange between two companies each company can confi gure up to 10 free call numbers In this context the first ten memory location 00 09 are allocated to Company 1 and the remaining 10 locations 10 19 are allocated to Company 2 These free call numbers only apply to subscribers configured within the respective company Li Configuration program EEN Configuration gt Free call numbers Configuring a free call number EE Initiate programming 1414 1 Enter code eg DE Enter memory location number for the free call number 00 to 19 always two digits eg BDA Enter the free call number EJ Terminate programming You have now configured a free call number Programming example You wish to program free call number 839 in free call location 13 speed dialling number 12 BOO OB Hcn Deleting a free call number BE Initiate programming Bon Enter code e g DE Enter memory location number for the
52. e code number is a multiple digit authorisation PIN that you will be assigned by your remote maintenance centre 89 Modes D S i D Q Oo S D 2 9 LO S 72 xo oO o D e gej e F Q Performing updates As a result of continuous developments ever more innovative features are perma nently becoming available Depending on the scope and technical feasibility these are offered to you in the form of updates and integrated in your PABX Information as to where these updates can be obtained from and when such updates are actually available is available on our Internet homepage http www ackermann com There are various ways to perform an update Updating a EURACOM 141 180 181 182 260 261 262 In this case the update is achieved by replacing a component The update kit you will receive contains among other things a memory module which you must install in place of the existing module To this end it is necessary to open the PABX housing Please pay attention to all safety instructions in the operating instructions Installation and the description on the accompanying label After the component has been replaced and the PABX recommissioned the improved features of the update are available Updating a EURACOM 141F 180F 181F 182F 260F 261F 262F These PABX can be updated remotely dispensing with the need for the PABX housing to be opened The update can be p
53. e programming The internal call numbers 98 and 99 are now available once again NOTE The internal call number 98 is also valid for calling up features in the case of IWV pulse dialling devices 29 o D D a S D G fa via telephone 3 lt 0 ae 38 os D Basic configuration for internal subscribers Specifying internal call groups You can create up to four call groups within the PABX The subscribers grouped within a call group are called both internally and externally via a collective number Thus you can assign the Sales Dept a common call number under which all sales staff can be reached E Configuration program Configuration gt Call Groups The call group is specified in two steps Define collective number for internal call group e Assign subscribers to the call group Defining the collective call number of the call group BE Initiate programming 1014 6 Enter code e g Enter number of call group 1 to 4 eg BG Enter internal call number jj You hear an acknowledgement tone EJ Terminate programming step 1 You will hear another acknowledgement tone NOTES e The internal call number you define as the collective number should not already be assigned If it is already assigned you will hear a negative acknow ledgement tone e When entering a range of numbers the call group is incremented automatically e Calls cannot be forwarded to a co
54. ecretary ar rives somewhat later so that telephone 13 must receive calls between 8 30 a m and 4 30 p m On Friday both telephones must receive calls between 8 a m and 3 p m Answering machine No 17 should receive all calls outside these hours Their fax machine No 18 should be available around the clock under the second MSN In dex 2 External access in this example is via Port 1 The following programming must be performed to this end 1 Specifying the AVA for MSN Index 1 S 0221112 12 for AVA 2 Subscriber 12 lt 0 0221 1 13 13 for AVA 3 Subscriber 13 S D 0221 11412 13 for AVA 4 Subscriber 12 and 13 2 022111517 for AVA 5 Subscriber 17 a 2 Specifying the AVA for MSN Index 2 3a 0221 1 2 2 18 for AVA 2 3 Specifying the weekly profile for MSN index 1 027 111 1 0800 Monday 8 a m start of daytime period 027 1 1 10 1600 Monday 4 p m start of night time period 027 1 1 2 1 0830 Tuesday 8 30 a m start of daytime period 027 1120 1630 Tuesday 4 30 p m start of night time period etc 4 Specifying the weekly profile for MSN index 2 In this instance programming can be dispensed with and the default setting retai ned instead 5 Specifying the weekday daytime and night time AVAs for MSN index 1 0241111 2 Monday daytime AVA 2 Subscriber 12 0241110 5 Monday night time AVA 5 Subscriber 17 0241121 3 Tuesday daytime AVA 3 Subscriber 13 024 1120 5 Tuesday nig
55. ed 77 D dae D 2 e S D 2 p LO S wn xo D o ie xo D n Q Least Cost Routing LCR Adding a type of day BE 4 8 4 e o 0E e o OE e g E EJI Initiate programming Enter code Enter memory location number of the zone 00 to 19 always two digits Enter memory location number of the time 00 to 14 always two digits Enter type of day E Monday to Friday A Saturday EJ Sunday EJ Holiday Terminate programming Deleting all types of day BE onga e o OER e o 0E 0 EJ Deleting a time BE 4 8 4 e g OE e g OE EJ Initiate programming Enter code Enter memory location number of the zone 00 to 19 always two digits Enter memory location number of the time 00 to 14 always two digits Deletes all types of day Terminate programming All types of day are now deleted Initiate programming Enter code Enter memory location number of the zone 00 to 19 always two digits Enter memory location number of the time 00 to 14 always two digits Terminate programming The specified time is now deleted Deleting all times of a zone BE 4 8 4 e g OE EJI Initiate programming Enter code Enter memory location number of the zone 00 to 19 always two digits Terminate programming Deleting provider assignment BE One e g OE eg OB EJ 78 Initiate programming Enter code Enter memory locati
56. een two companies each company can confi gure up to 10 emergency call numbers In this context the first ten memory locations 00 09 are allocated to Company 1 and the remaining 10 locations 10 19 are allocated to Company 2 These emergency call numbers only apply to subscribers configured within the respective company C Configuration program AN Configuration gt Emergency numbers Configuring an emergency call number BE Initiate programming 1414 0 Enter code eg DE Enter memory location number for the emergency call number 00 to 19 always two digits ja Enter the emergency call number EJ Terminate programming You have now configured an emergency call number Programming example You wish to program emergency call number 110 in emergency call location 13 speed dialling number 12 BEEACOCOOCOA 000E Deleting an emergency call number EE Initiate programming 1414 0 Enter code eg DE Enter memory location number for the emergency call number 00 to 19 always two digits By Terminate programming You have now deleted the emergency call number Programming example You wish to delete the emergency call number stored In the 8th emergency call location speed dialling number 07 BAEA0DTAE NOTES Enter emergency call numbers with a max of 15 digits and without activation of external line Emergency call numbers can also be dialled from barred telephones The appendix to the operating instru
57. er Your PABX also accepts all incoming calls and indicates these calls at all available telephones In PABX mode direct dialling to another extension is also possible depending on the exchange In order for your PABX to be able to handle the calls to the various numbers in different ways the preconfiguration can be extended in just a few programming steps with the PABX being informed of the area code and required call number s In case of a PABX connection the PABX direct dialling in numbers are signalled for the specific subscribers and the central call at all telephones In case of a multiple sub scriber configuration the first three MSNs entered are signalled according to the following table EURACOM 260F 261F 262F MSN 0 subscriber 11 15 EURACOM 260 261 262 MSN 1 subscriber 16 MSN 2 subscriber 21 24 EURACOM 180F 180 MSN 0 subscriber 11 14 MSN 1 subscriber 18 MSN 2 subscriber 15 17 EURACOM 181F 182F MSN 0 subscriber 11 16 EURACOM 181 182 MSN 1 subscriber 18 MSN 2 subscriber 21 24 EURACOM 141F 141 MSN 0 subscriber 11 13 MSN 1 subscriber 14 MSN 2 subscriber 21 24 An overview of Plug amp Go 1 PABX detects connection type automatically 2 Regardless of whether PABX or multiple subscriber mode enter area code 3 For PABX mode Enter call number of your PABX connection For multiple subscribers mode Configure at least three MSNs NOTE Please refer to the Chapter entitled Factory settings gt p
58. erals are the parallel interface Centronics and the serial interface RS232C ISDN Integrated Services Digital Network ISDN integrates telecommunications services such as telephony fax and data communication in a single network The digitalisation improves transmission quality and increases the transmission speed in contrast to conventional analog transmission Jumper A bridge like connector used to connect electrical contacts located next to each other Mains Socket 230 VAC A shock proof plug socket for supplying 230 V from the public electricity network provided with a contact that creates a connection between the equipment housing and earth The user can thus be protected from an electric shock in the event of an equipment malfunction MCID Malicious Call Identification Modem Modulator Demodulator converts digital data for transmission via an analog telephone network Mobile Telephone Telephone system for use in th worldwide telecommunications network according to GSM standard MOH Music On Hold a feature of PABXs The caller hears music when put on hold in an active connection or when being forwarded MSN Multiple Subscriber Number designation for the telephone numbers of an ISDN multiple subscriber connection standard connection Multiple subscriber connection ISDN Basic access with 3 telephone numbers standard and 2 independent lines channels 105 o Q pa o Section 6
59. erformed from the remote update centre or via your PC and may require from 5 to 10 minutes Therefore this update should only be performed when you have very few calls or preferably none at all When performing the update via PC it is advisable to minimise the number of applications running in the background as the available capacity of the computer influences the duration of the updating procedure Updating via the PC You have received the file with the update from a data storage medium or via a download from the Internet for example Please read any instructions carefully Start the configuration program and call up the menu item Flash Read Write All other items are menu prompted 90 Performing an update Updating via the remote update centre This form of update involves you dialling into the remote update centre via a specific procedure Because the call number was not yet specified at the time of going to press please either contact your dealer or the EURACOM service centre or visit our Internet homepage for more information BE Initiate programming HHDOHBBHLL Software Start update Call no Call number of remote update centre The update now takes place automatically via the remote update centre Acoustic signals indicate the status of the remote update The various status signals are as follows Busy signal If you here this signal after performing the above procedure it means that the remote BiLLil update ce
60. g You have now cancelled the company separation function Assigning subscribers to a company BE Initiate programming DE Enter code e9 B Enter company 1 or 2 eoB Enter subscriber call number You can also enter several call numbers consecutively All internal connections are assigned to the specified company Jd You hear an acknowledgement tone EJ Terminate programming You have now assigned a subscriber to a specific company 71 3 gt rn D E i Se 5 e can do 4 v op ued fe O S Q 7 lt fe Creating Pick up groups Company separation NOTES Ifyou wish to transfer a connection from Company 1 to Company 2 simply enter the respective connection under Company 2 It is then deleted from Company 1 auto matically Subscribers cannot have multiple designations in the case of company separation Creating Pick Up groups is possible within the two companies The number of groups in this context is limited to two per company 72 5 Special Operating Modes Least Cost Routing LCR Specifying a provider Specifying zones Specifying time profiles and assigning providers Entering LCR barred numbers Activating LCR Excluding subscribers from LCR Configuring packeted data switching X 31 Configuring sub system mode Direct sub system Remote sub system Configuring networked PABX Specifying the type of PABX Defining M
61. g instructions for your terminal devices when using them with PABX s Under certain circumstances the impression that the exchange is faulty may also arise in the event of faulty programming of the PABX and incorrect connection of terminal devices to the PABX or incorrect installation of sockets and wiring Repair or replacement of the PABX does not help in such cases as the malfunction is not attributable to the PABX Before you remove your PABX from its installation site under difficult circumstances we recommend you first contact your specialist dealer or associated service centre of the EURACOM distribution partner regarding your problem Your dealer will be able to tell you which EURACOM consultant is responsible for you The model ID plate is located on the outside right of the PABX Rights to technical and visual changes reserved 100 Liability and Guarantee Conditions for handling guarantees via a EURACOM Service Centre With the EURACOM systems 141F 141 180F 180 181F 181 and 260F 260 261F 261 262F 262 you have decided in favour of high quality ISDN telecommunications PABX that correspond to modern technical demands for connecting to the public ISDN network Should you nevertheless encounter a fault in the system you can make use of the non bureaucratic pre replacement service via the EURACOM service centre Conditions for the replacement service Reasons for exclusion from guarantee e Abuse or manipulat
62. gered alarm An alarm stops automatically upon expiry of the activation time of the actuators and acknowledgement of the silent alarm If you wish to stop the alarm earlier or have activated a continuous alarm proceed as follows ajola Press button 08 e g Oppo Enter code number max six digits applies across entire PABX Default 999999 You have now stopped the alarm Changing the code number Oo Configuration program 9 AN Configuration gt Basic configuration g BE Initiate programming mE 14 4 5 Enter code z F epog Enter code number This will overwrite any existing code number EJ Terminate programming You have now specified the current code number q NOTES Code number max six digits If you do not wish to enter a code BEBEADBE 61 Configuring control elements Using control elements as a secondary ringer You can use the actuators to control a secondary ringer ringing tone flashing lamp This is useful in the event of disturbing background noise in order to provide additio nal audio visual indication of an incoming call Configuration program Configuration gt Basic configuration gt Activator function Using actuators as a secondary ringer BEI Initiate programming DAO Enter code e g E Enter secondary ringer 1 or 2 EJ Actuator 1 A Actuator 2 not with EURACOM 141F 141 1 Press button 1 for secondary ringer functionality EJ Terminate progr
63. ht time AVA 5 Subscriber 17 0241151 4 Friday daytime AVA 4 Subscribers 12 and 13 0241150 5 Friday night time AVA 5 Subscriber 17 etc 6 Specifying the weekday daytime and night time AVA for MSN index 2 024 12 2 Monday to Sunday daytime and night time AVA 2 Sub scriber 18 In this context the symbol instead of the weekday digit specifies that the setting is identical for all weekdays The symbol instead of the daytime night time digit means the setting applies for daytime and night time 40 Configuring call distribution for multiple subscriber mode Using call distribution for call forwarding You can also use the five call distributions for call forwarding Call forwarding is activated if an external call was not accepted It applies both to the call and the assigned MSN Thus you can handle the various calls differently e g if you have split your PABX between two companies with different MSNs Specifying daytime and nighttime periods BE Initiate programming 0 2 5 Enter code e g Enter ISDN port number EURACOM 262F 262 1 2 30r4 EURACOM 182F 182 261F 261 1 20r3 EURACOM 181F 181 260F 260 1 or 2 EURACOM 141F 141 180F 181 always 1 e g Enter MSN 0 to 9 ae eg B Enter weekday EJ Monday Tuesday o gt EJ Wednesday EJ Thursday of Friday J Saturday 8 g Sunday Mo to Sun e g Night EJ Day Day and Night e g B Enter call distribution AVA 1 to 5
64. hus creating costs In order to configure a Remote sub system your PABX must be defined as a remote sub system as follows BE Initiate programming popa Enter code EJ Terminate programming You have now defined the PABX as a sub system You must subsequently inform your PABX how the main system is dialled into This is necessary so that you do not have to dial the main system call number in addition to the The main system call number is programmed as follows BE Initiate programming OBE Enter code e g OBOBE0B Enter call number of main system EJ Terminate programming By means of this procedure your PABX is configured for operation as a remote sub system In addition you now have to configure your PABX in the manner described in the preceding chapters Your external interfaces are configured as multiple subscriber connections or PABX connections depending on the design of your network provider s connection The additional configuration is performed as for a single system Programming example Your head office in London can be reached under the telephone number 0171 56120 Your colleague has the DDI number 342 You define your PABX in Oxford as a Remote sub system Program the main system call number as follows EECQ0CO 8014 7 115 6 112 You can now reach your colleague by dialling BADEA without also having to dial the number of the head office 82 Configuring networked PABX You can configure networked
65. ied for separately and has to be activated in your EURACOM by the subscriber Contents Plug amp Go j Make the most of your PC 2 Before you start 6 Configuring the PABX An overview of all steps 7 The advantages of Plug amp Go 10 Configuring the PABX for multiple subscriber connection 11 Configuring the PABX for PABX connection 11 Preconfiguring the system without connecting to your provider s network 12 The advantages of using a PC 14 Minimum system requirements 14 Connecting PC and PABX 15 Installing PC programms 15 Configuring EURACOM an overview of all steps 16 Recording and analysing call charges 17 Computer Telephony Integration CTI with your PC 18 EURACOM Contents Basic settings via telephone 3 Other things you can do 4 Notes on operation Configuration the basic ISDN settings Specifying the type of ISDN seitings Basic configuration for internal subscribers Call distribution Configuring call distribution for PABX mode Configuring call distribution for multiple subscriber mode Extended basic configuration of the PABX Freely definable configuration Specifying the terminal device type of analog connections Exchanging internal connections Authorisations Configuring special telephone numbers Changing the music on hold Configuring control elements Configuring a door intercommunication system DIS Creating Pick Up groups Company separati
66. ilable on our Internet homepage http www ackermann com Installing the PC program gt Insert the CD supplied with the PABX into the corresponding drive of your PC gt The program starts automatically upon inserting the CD Select the corresponding option on the start screen The program will now guide you through the necessary steps Further information on installing the PC program can be found in the file README TXT on the CD ROM In addition to the configuration program for your PABX a call charge analysis program and the CTI application can also be installed More detai led information on these options is given in the corresponding chapters of this manual 2 E o S o x x 2 G o x pey D 3 fe 7 2 o Configuring the EURACOM An overview of all steps Absolutely all settings for your PABX can be modified via the PC When configuring your PABX for the first time proceed as described below More detailed information on the individual settings can be found in the section entitled Basic configuration via a telephone Furthermore the PC program also contains a detailed online help function See wee eS eS gt Start PC configuration program The start screen shown on the left now appears All settings can be adjusted via the individual menu items gt Select menu item Configuration gt System configuration SS The input window shown on the left now appear
67. ing way BE Initiate programming popa Enter code EJ Terminate programming You have now defined the PABX as a sub system You must subsequently inform the PABX of the main system code for connecting to theexternal line This is necessary so that you do not have to dial the external line code of the main system in addition to the 0 for connecting to the external line Connection to external line for the main system is programmed as follows BE Initiate programming parn Enter code e g Enter code for connecting main system to external line EJ Terminate programming You have now programmed external line connection of the main system 81 UO G D i D 2 fo S D 2 9 LO S wn xo D o ie xo D n Q Configuring a sub system By means of this procedure your PABX is configured for operation as a direct sub system In addition you now have to configure your PABX in the manner described in the preceding chapters Your external interfaces are configured as multiple subscriber connections or PABX connections depending on the design of the main system internal S0 Bus The additional configuration is performed according to the needs of the main system and your own wishes Remote sub system In the case of Remote sub system operating mode a subscriber can reach the main system although he has only an internal authorisation via the public telecommunications network t
68. ion of the equipment by unauthorised third parties Total loss such as mechanically destroyed or disassembled equipment Damages caused by force majeure lightning surge voltage damage etc No faults in the equipment Serial number of the equipment does not correspond to that on the housing or is illegible e The PABX you have returned does not correspond to the system supplied as part of the pre replacement service e No purchase voucher We trust you will understand that a flat rate for replacement repair is generally charged in these cases o Q pa a Section 6 101 Approval and Certification The EURACOM systems 141F 141 180F 180 181F 181 and 260F 260 261F 261 262F 262 fulfil the demands of the following currently valid European Guidelines 89 336 EWG Electromagnetic Compatibility 91 263 EWG Telecommunications Terminal Equipment 73 23 EWG Low voltage recommendation Proof of conformity has been provided and the corresponding declarations and doc uments are filed at the manufacturer s premises 9 n i O e 5 aoueiajoy 102 Glossary of Technical Terms A a b Port Twin wire interface for connecting analog terminal devices such as telephone fax modem etc to the telephone network AOC D Advice of Charge Display of the charge information during and at the end of a call in the ISDN network AOC E Advice of Charge Display of the charge information at the
69. l Tone Multiple Frequency DTMF procedure RS 232C interface Standard of the electronics industry for a serial interface This standard specifies which tasks the various interface contacts have Glossary of Technical Terms S Bus Basic ISDN interface with 3 call number and two lines as standard Connection in parallel of a maximum of twelve ISDN sockets IAE with up to eight ISDN terminal devices connected and four terminal equipment TE being supplied with power in normal operation mode Two TE are able to have an active connection at the same time A distinction is made between internal and external S Buses S Interface Internationally standardised 4 wire interface for connecting ISDN terminal devices This connection is provided by the NTBA Up to eight ISDN terminal devices or a PABX can be connected in this context Phantom power feeding of connected TE is supplied in normal and restricted mode S connection cable The cable used to connect a terminal device to an ISDN telephone socket Subscriber Users connected to a PABX with their own call numbers TAE Telecommunications socket for analog subscribers used in German network TEI ISDN Terminal Endpoint Identifier Layer 2 Address TE Terminal Equipment A device that can be operated on a communications network or on a PABX e g telephone fax answering machine ISDN PC card etc V24 Serial interface corresponding to RS 232C see also RS 232C V24 cable
70. l elements Using control elements as MOH switches Switching external music source from standby mode to active mode Ly Configuration program aN Additional Info gt Control Contacts BE Initiate programming DAM Enter code e g Enter actuator 1 or 2 GM Actuator A1 A1 Actuator A2 A2 not with the EURACOM 141F 141 Ei Press button 3 for MOH functionality EJ Terminate programming You have now configured the control elements for use as MOH switches 64 Configuring control elements Using control elements as manually operated switches Using control elements as manually switchable relays Configuration program ZN Additional Info gt Control Contacts BE Initiate programming DAM Enter code e g Enter actuator 1 or 2 GM Actuator A1 A1 A Actuator A2 A2 not with the EURACOM 141F 141 9 Press button 9 for relay functionality EJ Terminate programming You have now configured the control element as a manually switchable relay Switching an actuator on or off Configuration program z Additional Info gt Control Contacts 3 D EE Initiate programming DAH Enter code lt 2 e g Enter actuator 1 or 2 cel I Actuator A1 A1 O o Actuator A2 A2 not with the EURACOM ef 141F 141 e g switch off E switch on EJ Terminate programming You have now switched the actuator on or off NOTE The actuator can only be switched on or off from an internal
71. l number You can also enter several call numbers consecutively Call distribution across all subscribers J You hear an acknowledgement tone EJ You have now specified the call distribution Deleting subscribers from the MSN call distribution profile BE Initiate programming pong Enter code e g Enter ISDN port number EURACOM 262F 262 1 2 30r4 EURACOM 182F 182 261F 261 1 20r3 EURACOM 181F 181 260F 260 1 or 2 EURACOM 141F 141 180F 181 always 1 e9 B Enter MSN 0 to 9 e g Enter AVA 1 to 5 e g 2303 Enter subscriber call number You can also enter several call numbers consecutively Call distribution across all subscribers j You hear an acknowledgement tone EJ You have now deleted the subscriber s from the call distribution profile 38 Configuring call distribuition for multiple subscriber mode Specifying call distribution periods You can organise the call distribution specifically for different days and different times You can specify two periods for each weekday daytime and night time and also decide which call distribution applies to the respective period Specifying daytime and night timeperiods BE Initiate programming OBw Enter code e g Enter ISDN port number EURACOM 262F 262 1 2 30r4 EURACOM 182F 182 261F 261 1 20r3 EURACOM 181F 181 260F 260 1 or 2 EURACOM 141F 141 180F 181 always 1 e g Enter MSN 0 to 9 e9 B Enter weekday 2 o EJ Monday
72. ll number You can also enter several call numbers consecutively Delete all call numbers currently assigned exception telephone used for programming Jj You hear an acknowledgement tone EJ Terminate programming NOTE If the call number of an internal connection is deleted subscribers can no longer call this connection The call number must be assigned anew in this case Special case Call numbers 98 and 99 and Some ISDN telephones cannot transmit the characters and as dialling digits For such cases you can reserve the numbers 98 and 99 as replacement digits In place of the character enter 98 in dialling mode In place of the character sequence enter 99 and perform the following procedure in the prepare for dialling mode recei ver cradled Complete the procedure by picking up the receiver You will then hear an acknowledgement tone You cannot use this replacement function together with automatic activation of external line as the dialling digits are transmitted to the net work provider automatically in this case and not analysed by the PABX Ci Configuration program NN Configuration gt System configuration Reserving internal call numbers 98 and 99 for and BE Initiate programming Hea Enter code for number reservation EJ Terminate programming You have now reserved these numbers Cancelling number reservation EE Initiate programming 17 15 0 Enter code EJ Terminat
73. ll restrictions Even barred numbers can gt be dialled with unrestricted authorisation Ye z al Every subscriber may only be assigned one kind of call authorisation This is speci fied as follows a BEI Initiate programming is 1410 2 Enter index for call authorisation 2 e g Enter authorisation EJ Internal B Incoming EJ Local EJ National International 4 Unrestricted eoB Enter subscriber call number You can also enter several call numbers consecutively IJA internal connections receive the authorisation thus configured Jd You hear an acknowledgement tone EJ Terminate programming You have now specified the authorisation for a subscriber Example You only want the connections with call numbers 13 and 45 to be able to make local cals BROOD BOB OBE 48 Authorisations Assigning programming authorisation for internal connections You can assign your internal subscribers three different levels of authorisation As PABX configuration settings can only be made via these authorisation levels the assignment of subscriber specific authorisation levels provides protection against unauthorised settings You can assign the following authorisation levels to your internal subscribers Master authorisation Unrestricted authorisation default Company authorisation Authorisation for one company only in the case of company separation Subscriber authorisation Authorisation for switching individual feat
74. llective number Assigning subscribers to the call group BE Initiate programming 1416 1 Enter code e g Enter number of call group 1 to 4 e g il Enter subscriber call number O Collective number for all subscribers You can also enter several call numbers consecutively jd You hear an acknowledgement tone E Terminate programming You have now specified the call group 30 Basic configuration for internal subscribers Deleting subscribers from the call group BE Initiate programming 14 6 0 Enter code e g Enter number of the call group 1 to 4 e g GER Enter subscriber call number to be deleted Delete all subscribers of the call group You can also enter several call numbers consecutively J You hear an acknowledgement tone EJ Terminate programming You have now deleted the subscriber from the call group o D D a iS a m via telephone 3 31 Call distribution You can create an individual call distribution profile for calls for your PABX By con figuring a weekly profile call versions can be matched according to your needs The call distribution profile must be configured to correspond to your particular connec tion type PABX or multiple subscriber Both versions are described in the following chapters Master authorisation is required for configuring call distribution Configuring call distribution for PABX mode When using a PABX connection internal
75. n the alarm is triggered Ee Configuration program Configuration gt Basic configuration Using actuators for controlling a siren BE Initiate programming pgg Enter code e g Enter actuator 1 or 2 E Actuator A1 A1 A Actuator A2 A2 not with the EURACOM 141F 141 2 Press button 2 for alarm functionality EJ Terminate programming You have now configured an audible alarm Configuration program A Configuration gt Control contacts gt Alarm Setting an actuator in a defined switching status aa BE Initiate programming S 2 pgn Enter code 22 e g Enter actuator 1 or 2 os E Actuator A1 A1 g A Actuator A2 A2 not with the EURACOM z 141F 141 e e g Enter operating status 0 to 2 Contact opened switched off EJ Contact closed switched on Contact not switched deactivated EJ Terminate programming You have now configured the switching status for activating an alarm Configuring the actuator alarm activation time BEI Initiate programming pga Enter code e g Enter actuator 1 or 2 E Actuator A1 A1 Actuator A2 A2 not with the EURACOM 141F 141 L 60 Configuring control elements eg DBO Enter alarm activation time in seconds 000 to 999 always 3 digits OD Continuous alarm EJ Terminate programming You have now specified the activation delay time NOTE Alarm activation time Signalling duration of an alarm Stopping a trig
76. nance function This remote maintenance compris es remote diagnosis of functional components and remote configuration With the help of the remote diagnosis the PABX can be examined for malfunctions by a remote maintenance centre Thus it can be determined whether or not your PABX displays faults that need repairing With the help of the remote configuration function a remote maintenance centre can configure all parameters in your PABX e g call numbers authorisation for external line access etc in such a way that they correspond to your needs and wishes Remote maintenance is performed via the ISDN network When a connection is established between your PABX and the remote maintenance centre a connection is established to your PABX Cost and time intensive on site maintenance by a service engineer can thus usually be avoided The remote maintenance function of your PABX is protected against abuse and can only be performed by the remote maintenance centre with your co operation If a remote maintenance session becomes necessary please contact your spe cialist dealer or the EURACOM service centre You will then be informed of all further steps that need to be taken The remote maintenance centre will give you an authorisation PIN which you program into your PABX as follows BE Initiate programming pog Enter code eg BND ppan EAEE Enter code number The connection for remote maintenance is then established automatically NOTE Th
77. nfiguration gt X31 BE Initiate programming 10 4 5 Enter code e g Enter TEI assignment index 1 2 3 or 4 O Press button 0 e g Enter external ISDN port EURACOM 141 141F always 1 EURACOM 180F 181F 182F 180 181 182 1 to 3 EURACOM 260F 261F 262F 260 261 262 1 to 4 e 9 EI Enter the two digit number provided by your network provider eg B Enter internal ISDN port EURACOM 141 141F always 2 EURACOM 180F 181F 182F 180 181 182 2 to 3 EURACOM 260F 261F 262F 260 261 262 2 to 4 es BO Enter the two digit number you wish to assign to a terminal device as an internal number 01 to 62 multiple subscriber connection PABX connection EJ Terminate programming jii TEI 36 oO The diagram on the right illustrates the link Sani ing of TEI numbers Example You operate four X 31 terminal devices and wish to connect these with the public exchange in cost saving fashion via your exchange Apply for a TEI value from your network pro vider Connect the TEI values of the terminal de vices with the TEI value at the branch ac cess point as follows w xo oO o O xo O n Q EUR com Pe for the 1 term dev 045 1 0 1 36 2 21 sala X po for the 2 term dev 045 10 1 36 2 22 TEI a T 24 for the 3 term dev 045 1 0 1 36 2 23 EKN for the 4 term dev 045 10 1 36 2 24 TEDI mg 80 Configuring a sub system Y
78. nfiguring the activation delay time for an alarm BE Initiate programming pagr Enter code e g DA Enter activation delay time in seconds 000 to 255 always three digits EJ Terminate programming You have now specified the activation time delay NOTE Activation time delay The period that passes between the alarm contact being triggered and the actual alarm being sounded Silent alarm alarm call numbers are being dialled during alarm Activating a silent alarm EE Initiate programming OBB Enter code EJ Terminate programming You have now activated a silent alarm Specifying alarm call numbers for the silent alarm EE Initiate programming DBE Enter code e g Enter alarm call number 1 to 3 eo DBE Enter the call number to be dialled in the event of an alarm without the zero prefix EJ Terminate programming You have now specified an alarm call number gt rn D E 2 el t e can do 4 NOTE You can specify a maximum of three alarm call numbers all of which are dialled consecutively If a connection cannot be established immediately the program med alarm call numbers are dialled repeatedly at 1 minute intervals until a connection is established Deactivating a silent alarm BE Initiate programming OBA Enter code EJ Terminate programming You have now deactivated the silent alarm 59 Configuring control elements Audible alarm a siren is sounded whe
79. ng an alarm contact at specified times BE Initiate programming pga Enter code e9 B Enter day EJ Monday Tuesday EJ Wednesday EJ Thursday Friday Saturday EJ Sunday Mon to Sun 1 Press button 1 to activate e9 DUE Enter time of day in the format HHMM always four digit HH Hour MM Minute EJ Terminate programming You have now specified the time at which the alarm contact is activated Deactivating an alarm contact at a specified time BE Initiate programming pga Enter code e g Enter day E Monday Tuesday EJ Wednesday EJ Thursday p Friday Saturday S Q Sunday Mon to Sun 2 2 O Press button 0 to activate Er e g DOAR Enter time of day in the format HHMM always a four digit lt HH Hour e MM Minute EJ Terminate programming You have now specified the time at which the alarm contact is deactivated Programming example You wish to configure the alarm function for the following times and weekdays OFF ON Programming steps Mon 7 22 056 1 0 0700 056 1 1 2200 Tue 5 21 056 2 0 0500 056 2 1 2100 Wed 6 21 056 3 0 0600 056 3 1 2100 Thu 6 21 056 4 0 0600 056 4 1 2100 Fri 8 19 056 5 0 0800 056 5 1 1900 Sat 24 24 056 6 0 2400 056 6 1 2400 Sun 24 24 056 7 0 2400 056 7 1 2400 Setting the weekend activation time as 24 00 Hrs means that the alarm function remains active from 7 p m Friday to 7 a m Monday 58 Configuring control elements Co
80. ntre is busy or that you have made a data entry error Intrusion signal You will hear this tone after performing the above procedure if your PABX already has the Il Il Il Il latest status Internal special tone After performing the above procedure you will hear this tone during the entire update UL tl tl procedure CCBS busy tone This tone following the update procedure Bi gi II indicates an error occurred while updating Busy tone This tone following the update procedure indicates that the update was successful As external circumstances can lead to unforeseen problems or even termination during the update procedure it is possible to operate with the original status at all times in the event of an interrupted update procedure If the update was successful you conse quently have to switch over to the new status 91 Modes D S i D 2 Oo S D 2 p LO S 2 xo oO ol o O xo i n Ss vo Performing updates Activating new PABX software BE Initiate programming OOOOH Enter code EJ Terminate programming The PABX now performs a reset and thus activates the new PABX software NOTE You can also employ the same procedure to return to the previous software status 92 6 Reference Section If something does not work 94 Call and signal tones 95 ISDN features 96 Factory seittings 97 EURACOM 141F 141 97 EURACOM 180F 181F 182F 180
81. ogramming BABE Enter code eg O01 3 3 1 Enter area code up to six digits By Terminate programming The area code is now deleted 75 D iS 2 e S O 2 n Modes 5 Least Cost Routing LCR Specifying time profiles and assigning providers The time profile is used to specify at which time a provider should be changed You can distribute up to 15 such times among the week These times are programmable in increments of 15 minutes You can specify the specific times for weekdays Mon day to Friday Saturday Sunday and National Holidays In this context the week days Mon to Sun are always treated the same By assigning a provider to one of these times you specify which provider is selected at that respective time Specifying the time profile for a zone EE Initiate programming pagr Enter code e g OE Enter memory location number of the zone 00 to 19 always two digits e g OE Enter memory location number of the time 00 to 14 always two digits e g Enter type of day EJ Monday to Friday Saturday EJ Sunday EJ Holiday e g OE Enter time in hours 00 to 23 always two digits e g 4 Enter time in increments of 15 minutes 00min EB 15 min A 30min E 45 min EJ Terminate programming Specifying a provider for a specific time BE Initiate programming ol pga Enter code A e g DE Enter memory location number of the zone tS 00 to 19 always two digits 3 e g DE En
82. on 20 21 23 27 32 32 38 43 46 46 47 48 53 56 57 66 70 EURACOM Contents Special operating modes 5 Reference section 6 Least Cost Routing LCR Configuring X 31 packet data transmission Configuring a sub system Configuring networked systems Features of networked systems Remote access Performing updates If something does not work Call and signal tones ISDN features Factory settings Liability and guarantee Approval and certification Glossary of technical terms List of key words 74 79 80 82 84 85 89 94 95 96 97 100 102 103 108 EUR COM By purchasing the Ackermann EURACOM 141F 18xF 26xF or EURACOM 141 18x 26x ISDN PABX you have decided in favour of a high quality and future com patible product This system provides all the advantages of the digital Euro ISDN network DSS1 when connected to a multiple subscriber or PABX connection while allowing you to continue using existing analog terminal devices Thanks to the update capability of this system either via software in the case of the EURACOM 141F 18xF 26xF or by replacing the program module in the case of the EURACOM 141 18x 26x you can comfortably make use of the features of mo dern digital communication not only today but also tomorrow And our development work continues Which is why the manufacturer reserves the right to change hardware and software specifications
83. on number of the zone 00 to 19 always two digits Enter memory location number of the time 00 to 14 always two digits Terminate programming The assignment of the specific provider is now deleted Least Cost Routing LCR Entering LCR barred numbers Some numbers can be excluded from automatic LCR These are then designated as LCR barred numbers The numbers of your providers should be included in this context in order to ensure correct routing in the event of manual dialling You have 20 LCR barred numbers at your disposal which are broken down evenly among both companies in the event of company separation Entering barred numbers BE Initiate programming 418 7 Enter code e g OE Enter memory location number for the LCR barred number 00 to 19 always two digits eg OD Enter barred numbers max 24 digits EJ Terminate programming Manually initiated calls via provid ers are now excluded from automatic LCR Deleting barred numbers EE Initiate programming OEE Enter code e g OER Enter memory location number for the LCR barred number 00 to 19 always two digits EJ aoe programming The LCR barred numbers are now eleted Activating LCR Once you have performed all programming steps you must activate LCR for your PABX Choose between Easy and Full Select modes BE Initiate programming pagg Enter code e g Enter LCR version OFF E Easy Select A Full Select EJ Terminate programming
84. one with dualtone multiple frequency DTMF dialling or an ISDN telephone with master authorisation The fac tory settings for master authorisation are as follows EURACOM 260F 261F 262F and EURACOM 260 261 262 e Connections 1 to 5 MSN 11 to 15 e S Port 2 20 to 24 e S Port 3 30 to 34 e S Port 4 40 to 44 EURACOM 180F 181F 182F und EURACOM 180 181 182 e Connections 1 to 6 MSN 11 to 16 e S Port 2 20 to 24 e S Port 3 30 to 34 EURACOM 141F 141 e Connections 1 to 3 MSN 11 to 13 e S Port 2 20 to 24 gt Always adhere to the following procedure when programming the configuration data BE This key combination initiates programming eg DOE Then enter the code for the function you wish to program e g You will then often have to enter a parameter EJ Terminate programming by pressing the key If you have done everything correctly you will hear a positive acknowledgement tone peeeeeep The function has now been configured A negative acknowledgement tone peep peep peep indicates that you have made a mistake and must perform the programming anew NOTES Enter BEOOOWEJ to reset the factory settings Ente EIRENE PABX Reset to render the changes valid 20 Configuring the basic settings for the ISDN connection First of all configure the connection of your EURACOM to the ISDN connection To this end you must have Master Authorisation default upon delivery Also make sure you h
85. ones described A distinction is only pos sible in the telephone display Call tones II _ internal call E J _ External call U I Door call 7 E Alarm call E E CLIP analog external Call number is displayed for analog external calls Signal tones audible tones Error tone LLI Incorrect entry Function not possible Ei El Code call 1 Eli E Code call 2 Bill i Code call 3 Ell I _ Code call 4 E Ill CLIP analog internal Call number is displayed for analog internal calls Acknowledge tone Correct entry Please refer to notes on coverpage inside 95 o Q pa o d o Section 6 ISDN features Net provider ISDN Feature multiple subscr conn PABX conn Standard Comfort f Standard Comfort Three party call x lt 3 3 Advice of charge during call Advice of charge at end of call Call completion to Busy Subscriber Call Forwarding on Busy Call Forwarding No Reply Call Forwarding Unconditional Calling line ID presentation from A to B Calling line ID supression from A to B Calling line ID presentation from B to A Calling line ID supression from B to A Closed User Group Call Waiting Direct Dial In Number Put call on hold Broker s call Malicious Call Identification Multiple Subscriber Number Subadressing 1 Terminal Portability User to User Signalling Data traffic in
86. our PABX can be run as the sub system to another PABX main PABX either by connecting it through the public telephone network remote sub system or by connecting it via an internal S Bus of the main PABX direct sub system The main PABX must be capable of handling the entire EURO ISDN protocol on the internal S Bus Automatic connection to external line is possible with both operating modes If auto matic connection to external line is deactivated dialling a 0 connects the subscri ber to the public telecommunications network and dialling connects to the main system When automatic connection to external line is activated the first instance of dialling switches to the internal mode of the PABX The subsequent procedure is identical to that for deactivated automatic connection to external line Futhermore each S Ports configured externally must be connected in the superordinate system i e e tothe main system in the case of direct sub system e to the public network in the case of remote sub system It is not possible to mix both modes CL Configuration program NN Configuration gt Basic configuration gt system type Direct sub system In the case of the Direct sub system operating mode the PABX does not check authorisation for connecting to the local loop This must be performed by the main system In order to configure a Direct sub system the PABX must be defined as a sub system in the follow
87. r code n o eo B0OOCOE Enter date in format TTMMJJ 8 TT Day 36 MM Month 3 E JJ Year w EJ Terminate programming You have now aS set the date ge Setting the time BE Initiate programming opa Enter code men 1 8 3 0 Enter time in format hhmm hh hour mm minute Eid Terminate programming You have now set the time NOTES e The date must be entered as six digits e The time must be entered as four digits e The date and time must be set for transmission to ISDN terminal devices 43 Extended basic configuration of the PABX Configuring the RS232C interface In order to configure the interface you must specify a service and the baud rate J Configuration program EA Configuration gt Basic configuration gt Other Specify interface service EE Initiate programming 10 7 0 Enter code e g 4 Enter COM Port 1 or 2 EURACOM 141F 141 always 1 e g Set service ed E service PC lt w A service Printer D b EJ Terminate programming You have now 2 configured the RS232 interface oe 3 a Specifying the interface baude rate oe BE Initiate programming ORE Enter code e g 4 Enter COM Port 1 or 2 EURACOM 141F 141 always 1 e g Set baudrate E 2400 A 4800 E 9600 EJ Terminate programming You have now specified the baudrate for the RS232 interface 44 4 Other things you can do Freely definable configuration Specifying the terminal device type of
88. rnal subscribers To this end you must have call forwarding external to external authorisation for your connection Both B channels of your ISDN connec tion are occupied by this procedure This authorisation can only be configured via a telephone with master authorisation Assigning call forwarding external to external BEI Initiate programming CIOL Enter code eoB Enter subscriber call number You can also enter several call numbers consecutively WJJ All internal connections receive the specified authorisation Jd You hear an acknowledgement tone EJ Terminate programming You have now assigned call forwarding external to external authorisation to a subscriber EN Withdrawing call forwarding external to external S 2 EE Initiate programming e g OOKO Enter code z ego BB Enter subscriber call number You can also enter amp several call numbers consecutively IM All lt internal connections receive the specified e authorisation Ja You hear an acknowledgement tone EJ Jd Terminate programming You have now withdrawn call forwarding external to external authorisation from a subscriber 52 Configuring special telephone numbers Specifying emergency call numbers You can configure a total of 20 emergency call numbers with your PABX Emergency call numbers are call numbers or ranges of numbers all subscribers can access regardless of individual subscriber authorisation levels If you have split your exchange betw
89. rsday oo Friday J Saturday 8 Sunday Mo to Sun 85 e g Night EB Day Day and Night Ou e9 B Enter call distribution AVA 1 bis 5 EJ Terminate programming You have now specified the call forwarding periods Specifying the response time for call forwarding EE Initiate programming pag Enter code e g Enter ISDN port number EURACOM 262F 262 1 2 30r4 EURACOM 182F 182 261F 261 1 2o0r3 EURACOM 181F 181 260F 260 1 or 2 EURACOM 141F 141 180F 181 always 1 0 Enter 0 e9 B Enter weekday EJ Monday EA Tuesday EJ Wednesday EJ Thursday Friday J Saturday Sunday Mo to Sun e g Night EJ Day Day and Night c g ORD Enter call forwarding response time in seconds 000 to 120 MOD Deactivate call forwarding EJ Terminate programming You have now specified the call forwarding response time 36 Configuring call distribution for PABX mode NOTE Call forwarding response time The period of time after which an incoming call is forwarded to the programmed call number Programming example The preceding example is extended by the fact that the answering machine Subs criber 17 is to activate after 30 seconds on weekdays It is already defined in AVA 5 This is not necessary during night time and at weekends as the answering machine is already part of the distribution External access is via Port 1 in this example To this end program the following call forwarding weekly profile 2510 1
90. rt direct dial in no E3 All direct dial in numbers itt x 0 2 30 tt lt W 32 Specifying the central call number for a PABX connection Specify the number for the central call BE Initiate programming OnE Code for the central call function e g Number for the central call EJ Terminate programming You have now specified the central call number NOTE In order to reset the central call number to the default value 0 repeat the process and enter 0 as the number 26 Basic configuration for internal subscribers Specifying internal analog call numbers You can assign the internal analog ports any two digit call number in the range of 10 99 The respective connection is then available internally via this number If you have a PABX connection an external subscriber must dial the PABX call number and corresponding DDI number instead of the central call number In the case of a multiple subscriber connection the internal numbers are assigned to the multiple call numbers MSN The following procedure is used to assign the subscriber call numbers of an analog interface EE Initiate programming DO Enter code e9 B Enter number of the analog interface EURACOM 260F 261F 262F 260 261 262 1to6 EURACOM 180F 181F 182F 180 181 182 1to8 EURACOM 141F 141 1to4 eg BEA Enter internal call number 10 bis 99 EJ Terminate programming You have now specified the assignment NOTE
91. s Determining the type of ISDN connection Configuring the ISDN interface Configuring the multiple subscriber connection Configuring the PABX connection Specifying the length of direct dialling in numbers for a PABX connection Specifying the central call number for a PABX connection Basic settings for internal subscribers Specifying internal analogue call numbers Specifying internal digital call numbers Deleting assigned internal call numbers Special case with call numbers 98 and 99 and x Specifying internal call groups Call distribution Configuring call distribution for PABX mode Configuring call distribution for subscribers Deleting call distribution for subscribers Specifying times for call distribution Using call distribution for call forwarding Configuring call distribution for multiple subscriber connection Configuring call distribution for an MSN Deleting a subscriber from the MSN call distribution Specifying times for call distribution Using call distribution for call forwarding Additional basic settings of the PABX Setting the time and date Configuring the RS 232C interface 20 21 21 21 22 22 23 23 24 24 25 26 27 27 27 29 29 30 32 32 33 34 36 38 38 38 39 41 43 43 44 EURACOM D o D ke gt w D a G 7 D 5 To O Notes on operation You can only configure your PABX via an analog teleph
92. s aaa fe k gt Enter the country code and area code Poe J PFERD E F a iii gt Confirm your entry by clicking on End gt Select menu item t airn Chem Configuration gt Basic configuration ma mera The input window shown on the left now appears l SSS Here you can enter all other basic configuration ee data proceed as follows ese gt Select the PABX mode gt Set the PABX type Sac a gt Select port porn gt Enter the data for the selected port BE ro rt gt Enter the remaining data insofar as applicable You have now performed the basic configuration for your PABX If desired you can now browse through the other menu items and set additional functions such as configuring the individual terminal devices Help function for PC configuration program If you are unsure as to what has to be entered for the individual menu items call up the online help for that menu item gt Press key F1 on your keyboard The window shown on the left now appears In order to obtain information pertaining to a specific field click on that field with the left mouse button Recording and analysing call charges By means of the call charge analysis program you can conveniently analyse the individual call charge data records The program provides the following features e Analysis of the number of calls made Total number of call units determined Call
93. subscribers can be reached directly via direct dial in numbers Furthermore there is also the central call You can specify which subscribers are to be reached via this central call This distribution among subscribers is known as AVA call distribution This comes also into effect when a call number is dialled that is not available per DDI via the PABX but may possibly be reachable at the BRI In the event of incomplete dialling the call is switched to AVA automatically so that the call can still be accepted You can freely define five different call versions for this one central call as follows Cy Configuration program Configuration gt Call Distribution Configuring call distribution among subscribers lt W is o oo Do ye bet 72 er To o o BE Initiate programming OBB Enter code e g f Enter ISDN port number EURACOM 262F 262 1 2 30r4 EURACOM 182F 182 261F 261 1 20r3 EURACOM 181F 181 260F 260 1 or 2 EURACOM 141F 141 180F 181 always 1 0 Enter 0 e g Enter AVA call distribution 1 to 5 eoB Enter subscriber call number WO Call distribution among all subscribers You can also enter several call numbers consecutively jd You hear an acknowledgement tone EJ Terminate programming You have now specified the call distribution Configuring call distribution for PABX mode Deleting call distribution among subscribers BE Initiate programming pgang Enter code e g
94. tally diffe rent companies Thus for instance code calls are only signalled in that company in which they were triggered In order to split the PABX in this manner both for inco ming and outgoing calls the PABX must be configured accordingly In the case of incoming calls attention must be paid to separate assignment of the MSN or to splitting of the DDI number blocks to the respective subscribers of both companies In order to achieve such a separation in the case of outgoing calls attention must be paid to specification of the call numbers used More information on this subject can be found in the operating instructions User manual If company separation has been configured the number of call locations for speed dialling numbers barred numbers free numbers and emergency numbers are bro ken down evenly among both companies As a rule Company 1 receives the first half of the available call locations i e speed dialling numbers 100 to 199 Accordin gly Company 2 is assigned speed dialling numbers 200 to 299 etc The telephone used for programming in this context must have master authorisation Configuration program A Configuration gt System Configuration Configure company separation for your PABX BE Initiate programming OOH Enter code EJ JI Terminate programming All subscribers are initially assigned to Company 1 Cancelling company separation BEI Initiate programming OOOO Enter code EJ Terminate programmin
95. tance Creating a Pick Up group When creating a Pick Up group you actually group specific subscribers in order to restrict the picking up of calls to a smaller subscriber group In this context each subscriber can be assigned to numerous Pick Up groups You can configure up to four such groups in your PABX If you have split the PABX amongst two companies Company 1 is assigned groups 1 and 2 while Company 2 is assigned Groups 3 and 4 C Configuration program Z 4 Configuration gt Call Groups Assigning subscribers to a Pick Up group a subscriber to a group BE Initiate programming BOE Enter code e9 B Enter group 1 to 4 e7 BB Enter subscriber call number You can also enter A several call numbers consecutively o W All internal connections are assigned to a 2 the specified group Ic j You hear an acknowledgement tone a EJ Terminate programming You have now assigned lt fe oe Deleting subscribers from a Pick Up group BE Initiate programming BBO Enter code e g B Enter group 1 to 4 eo BB Enter subscriber call number You can also enter several call numbers consecutively OQ All internal connections are deleted from the specified group Jd You hear an acknowledgement tone EJ Terminate programming You have now deleted a subscriber from a group 70 Creating Pick up groups company separation Company separation Company separation simply means splitting the PABX into two fundamen
96. ter memory location number of the time fe 00 to 14 always two digits 3 e g DE Enter memory location number of the provider 00 to 19 always two digits a E Terminate programming 76 Least Cost Routing LCR Specifying time profiles and assigning providers The time profile is used to specify at which time a provider should be changed You can distribute up to 15 such times among the week These times are programmable in increments of 15 minutes You can specify the specific times for weekdays Mon day to Friday Saturday Sunday and National Holidays In this context the week days Mon to Sun are always treated the same By assigning a provider to one of these times you specify which provider is selected at that respective time Specifying the time profile for a zone EE Initiate programming pagr Enter code e g OE Enter memory location number of the zone 00 to 19 always two digits e g OE Enter memory location number of the time 00 to 14 always two digits e g Enter type of day EJ Monday to Friday Saturday EJ Sunday EJ Holiday e g OE Enter time in hours 00 to 23 always two digits e g 4 Enter time in increments of 15 minutes 00min EB 15 min A 30min E 45 min EJ Terminate programming Specifying a provider for a specific time BE Initiate programming ol pga Enter code A e g DE Enter memory location number of the zone tS 00 to 19 always two digits 3 e g DE Enter memory
97. ternal music on hold with EURACOM 141F 141 with installed MST module only EJ Terminate programming You have now configured the music on hold v op ued fe O S Q N lt fe 56 Configuring control elements Your PABX has control elements i e actuators and a sensor that can be used as follows As an alarm contact e As a secondary ringer As an MOH switch Music on Hold As a manually switchable relay The operating instructions Installation describe how to activate the control elements NOTE EURACOM 141F 141 Only when upgraded with MST module Switching control elements as alarm contact You can use the control elements to control an alarm system The signal input is located between S1 and S1 Cy Configuration program A Configuration gt Basic configuration Activating an alarm contact BE Initiate programming pgo Enter code EJ Terminate programming You have now activated the alarm contact Deactivating an alarm contact BE Initiate programming 10 5 14 0 Enter code EJ Terminate programming You have now deactivated the alarm contact If the contact is activated the alarm is triggered upon the alarm loop being interrup ted within a freely definable alarm period This period can be specified separately for each weekday 57 3 gt rn D E i D o pad e rae 0 4 Configuring control elements Activati
98. the analog connections Exchanging internal connections Authorisations Specifying dial authorisation for internal connections Assigning programming authorisation for internal connections Assigning authorisation for private calls Assigning authorisation for intrusion calls Assigning authorisation for external to external call forwarding Configuring special telephone numbers Specifying emergency call numbers Specifying free call numbers Specifying barred numbers Changing the music on hold Configuring control elements Switching control elements as an alarm contact Using control elements as a secondary ringer Using control elements as MOH switches Using control elements as manually operated switches Deactivating control elements Configuring a door intercommunication systems DIS Assigning the DIS a call number Special feature of the EURACOM 18xF 18x without MD module Configuring call distribution for DIS Creating Pick Up groups Company separation Creating Pick Up groups Company separation 46 46 47 48 48 49 50 51 52 53 53 54 55 56 57 57 62 64 64 65 66 66 66 67 70 70 71 EURACOM Freely definable configuration This chapter explains the extended configuration of your PABX You will learn how to configure your PABX precisely to your needs This part of the configuration descri bes the settings relating to subscribers e g assignment of the various
99. the case of a multiple subscriber connection the network provider usually assigns you 3 max 10 multiple call numbers MSN 2 PABX connection If you have a PABX connection then you generally only recei ve one call number from the network provider the so called PABX call number Both types of connection multiple subscriber connection and PABX connection are so called Basic Rate Interfaces BRI The next Chapter explains how to define your BRI Here you specify whether you have a multiple subscriber connection or a PABX connection and then configure your connection according to the connection type e g multiple subscriber or PABX connection Configuration program EN Configuration gt Basic configuration Configuring your ISDN Basic Rate Interface BE Initiate programming ogg Enter code e g Enter ISDN port number EURACOM 262F 262 1 2 30r4 EURACOM 182F 182 261F 261 1 20r3 EURACOM 181F 181 260F 260 1 or 2 EURACOM 141F 141 180F 181 always 1 e g Enter the type of connection multiple subscriber E PABX A EJ Terminate programming You have now configured your BRI 23 o D Q 7 D a via telephone 3 lt 0 S3 o Specifying the type of ISDN connection Configuring an ISDN multiple subscriber connection EE Initiate programming OBD Enter code e g Enter ISDN port number EURACOM 262F 262 1 2 30r4 EURACOM 182F 182 261F 261 1 2 0r 3 EUR
100. tone Code number Personal PIN Remote PIN Music on hold Company separation Remote switching Charge information Alarm Alarm text Door call PABX interface Single PABX Multiple subscriber connection External BRI Internal Internal Internal Call No Call No Call No 20 21 bis 24 30 31 bis 34 40 41 bis 44 Configuration Call numbers Telephone a b Port 1 a b Port 2 a b Port 3 a b Port 4 a b Port 5 Configuration Calnumber Multifunction device Fax Telephone Modem a b Port 6 16 Collective call Call numbers 11 15 20 30 40 See Page 11 44 Great Britain International For all subscribers Deactivated For all subscriber excl Call No 16 All subscribers Excl Call No 16 Incoming Outgoing Activated for all subscribers Activated for all subscribers Deactivated For all subscribers Deactivated Activate an external line with 0 999999 To stop alarm procedure 0000 For dialling with PIN Tel lock room monitoring remote switching 88888 For virtual subscriber remote switching Internal MOH Deactivated Not permitted PTT charge units Hotel rate charge units Print charges Save Int charges 0 042 Pound 0 042 Pound Deactivated for all subscribers Deactivated Not activated ALARM No Alarm Call No entered UUS Call numbers 11 12 13 DDI 2
101. umber dial authorisation call distribution assignment etc at the new workplace BE Initiate programming 14 2 0 Enter code men 4 5 Enter first subscriber call number eoB Enter second subscriber call number EJ Terminate programming You have now exchanged connection 45 with connection 55 Programming example You wish to exchange the connections with call numbers 12 and 15 BOBO 0a Be 3 gt rn D E 2 i e rae o 4 47 Authorisations C Configuration program EA Configuration gt Subscriber configuration Specifying dial authorisation for internal connections You can assign individual dial authorisation for each internal subscriber You can thus prevent for instance undesired long distance calls being made from a particu lar telephone The following levels of dial authorisation are possible Internal The subscriber can only make internal calls and dial the emergency numbers Incoming The subscriber can also receive incoming calls and call the programmed speed dial numbers partial external authorisation Local The subscriber can call all local numbers numbers that do not begin with a 0 and also dial all free numbers programmed into the PABX National The subscriber can additionally dial all numbers that do not begin with 00 International The subscriber can additionally dial all numbers that begin with 00 Unrestricted The subscriber has no ca
102. ures e g call protection If you would like to assign a subscriber a different authorisation simply overwrite that subscriber s authorisation with the new authorisation You can only raise the authorisation level of the respective subscriber to that of your own authorisation You cannot modify your own authorisation If you would like to prevent the editing of configurations via telephone you can with draw master authorisation for all subscribers with the PC configuration program con figuration gt Subscriber configuration BE Initiate programming 4 0 4 Enter index for authorisation e g Enter authorisation EJ Subscriber authorisation IJ Company authorisation E Master authorisation eoB Enter subscriber call number You can also enter several call numbers consecutively JIJ All internal connections receive the authorisation level thus configured except for your own Jd You hear an acknowledgement tone EJ Terminate programming You have now specified the authorisation level of a subscriber Example The PABX should be configurable from connections 12 and 17 BROOD O 0A One NOTES e Master authorisation permits a subscriber to perform pan PABX configurations e Company authorisation permits a subscriber to perform configurations within his or her company grouping Subscriber authorisation permits a subscriber to perform configurations that only affect his or her own connection 49 3 gt rn
103. ve now specified the call distribution periods Specifying AVA call distribution for the respective periods BE Initiate programming DBw Enter code e g E Enter ISDN port number EURACOM 262F 262 1 2 30r4 EURACOM 182F 182 261F 261 1 20r3 EURACOM 181F 181 260F 260 1 or 2 EURACOM 141F 141 180F 181 always 1 0 Enter 0 e9 B Enter weekday EJ Monday Tuesday EJ Wednesday EJ Thursday E Friday J Saturday Sunday Mo to Sun e g Night E Day Day and Night e g Enter AVA 1 to 5 EJ Terminate programming You have now specified the call distributions for the programmed periods 34 Configuring call distribution for PABX mode Programming example for call distribution Two secretaries share their work in your company One works on Monday Wednes day and Friday the other on Tuesday Thursday and also on Friday Each secretary has her own DDI number Thus telephone 12 should receive the calls in the period from 8 a m to 4 p m on Monday and Wednesday On Tuesday and Thursday the second secretary arrives somewhat later so that telephone 13 must receive calls between 8 30 a m and 4 30 p m On Friday both telephones must receive calls between 8 a m and 3 p m Ans wering machine No 17 should receive all calls outside these hours External access in this example is via Port 1 1 Specifying the AVAs 0221 10 2 12 for AVA 2 Subscriber 12 0221103 134 for AVA 3 Subscriber 13 022110412 13 for AV
104. xternal line with 0 999999 To stop alarm procedure 0000 For dialling with PIN Tel lock room monitoring remote switching 88888 For virtual subscriber remote switching Internal MOH Deactivated Not permitted PTT charge units Hotel rate charge units Print charges Save Int charges 0 042 Pound 0 042 Pound Deactivated for all subscribers Deactivated DDI Operation with MST Module Alarm Alarm text Door call Not activated ALARM 2 digit No Alarm call no entered UUS Cal numbers 11 12 13 1 Please refer to notes on coverpage inside 97 oO c oc Section 6 9 n oO O fe aouadlajoyY Factory settings EURACOM 180F 181F 182F 180 181 182 Operating mode Interface ISDN Port 1 ISDN Port 2 ISDN Port 3 Analoge connections Call distribution MSN assignment Country code Call authorisation Call waiting prot Master authorisation CLIP Pick up authorisation Autom dial tone Code number Personal PIN Remote PIN Music on hold Company separation Remote switching Charge information Alarm Alarm text Door call PABX interface Single PABX multiple subscriber connection External BRI Internal Internal Call No Call No 20 21 bis 24 30 31 bis 34 Configuration Call numbers Telephone a b Port 1 a b Port 2 a b Port 3 a b Port 4 a b Port 5 a b
105. y EJ Thursday Friday Saturday EJ Sunday Mon to Sun W Nigh E Day Day and night Enter time The night time period subsequently begins at this time Terminate programming Configuring a door intercommunication systems DIS Programming example You would like to configure your DIS 1 call distribution with the following weekly profile Time subscr subscr AVA Mon Day 6a m 11 12 20 AVA 2 Night 7 p m 20 AVA 3 Tue Day 7am 20 21 AVA 4 Night 8 p m 20 AVA 3 Sun Day 7am 20 AVA3 Night 8 p m 20 AVA 3 You programme the profile as follows the subscribers the call distributions the times for daytime AVA and night time 430 11211 12 20 431111 2 432 11 1 0800 430 1 1 3 20 431110 3 432 1 1 0 1900 430 11420 21 431121 4 432 1 2 1 0700 431 1 2 0 3 432 1 2 0 2000 431 17 3 432 1 7 1 0700 432 1 7 0 2000 e gt Configuring the call time for a DIS D EE Initiate programming 2 pga Enter code z e g E Enter DIS port 1 or 2 oe EB Port 1 A Port 2 not with EURACOM 141F 141 e g Enter the call time 000 to 255 always with 3 digits MOD DIS deactivated E Terminate programming NOTE Call time Duration that the DIS is signalled in seconds 69 Creating Pick Up groups Company separation You can split all subscribers connected to your PABX into numerous groups or into two companies in order to separate private and business numbers for ins

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