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eChallan RFP - Version 3

1. OS Operating system DB database and Front end development kit versions supported Technology Architecture Open source Microsoft custom built Page 45 13 Annexure 4 Details of Components Offered Bid No S No Equipments Software Quantity Make Model OEM OEM Material and other article Certification Reference No Page No Challan system 2 2 Workstations UPS 1 KVA o o T S ae 3 Multifunction printer J a eS AAA NIO Any other please specify Note Bidder is requested to specify the details of make and model offered including the Hardware and Software details Signature Date Place Name and Designation with Seal Page 46 14 Annexure 5 Commercial Bid Format This format must be kept in a separate sealed cover To Superintendent of Police HQ Bhopal MP Sub Ref Submission of Bid for Implementation of e Challan System Having examined the Tender Document the receipt of which is hereby duly acknowledged we the undersigned offer to implement e Challan System in Bhopal To meet such requirements and to provide services as set out in the tender document we hereby submit our quotation summarizing our commercial proposal as under Total Bid Price as mentioned in detail in Annexure 6 Item Wise Price Schedule In Figures Rs In Words Rs We attach hereto the detaile
2. business affairs customers Bidders products developments operations processes data trade secrets design rights know how and personnel in connection with this Bid Document Project Data means all proprietary data of project generated out of project operations and transactions documents and related information including but not restricted to user data which the Bidder obtains possesses or processes in the context of providing the services Deliverables means the products and services agreed to be delivered by the Successful Bidder in pursuance of the agreement as defined more elaborately in Scope of work Service Level means the level of service and other performance criteria that will apply to the Services as set out State Government means the Government of Madhya Pradesh Go Live means the date of issuance of certificate of Completion by SP Office Contract Value is the bid value which means the price accepted by the SP Office as per Price Schedule 1 2 Introduction Superintendent of police Headquarter Bhopal on behalf of M P Police invites Request for Proposal RFP from qualified bidders for Implementation of E Challan System in Bhopal City for effective Traffic management by Bhopal police The functions of Traffic Police Station are 1 2 Takes action only on the vehicles To make challans on the vehicles which have violated traffic rules and motor vehicle act S
3. REQUEST FOR PROPOSAL RFP for Implementation of e Challan System on Turnkey Basis in Bhopal City of MP del UGA YII Madhya Pradesh Police Office of the Superintendent of Police HQ Bhopal Phone No 0755 2443223 0755 2443850 Request for Proposal RFP Notice RFP for Implementation of e Challan System on Turnkey basis for Bhopal City Office of the Superintendent of Police HQ Bhopal seeks proposals from reputed and experienced agencies to participate in competitive bidding for implementation of e Challan System on Turnkey basis for Bhopal City The RFP document is available on the websites of MP Police http www trafficpolicebhopal com and http mppolice gov in Interested Bidders who qualify as per the criteria mentioned in the RFP document may submit their bids latest by 20 07 2014 till 1700 hrs at office of SP HQ Bhopal MP Bidders are required to submit tender document fee of Rs 1 000 separately in form of Demand draft from Nationalised banks or Treasury challan under Head 0055 Police Miscellaneous Police receipt in favour of The Superintendent of Police HQ Bhopal MP along with tender proposal Superintendent of Police HQ Bhopal DISCLAIMER All information contained in this Request for Proposal RFP provided clarified are in the good interest and faith This is not an agreement and this is not an offer or invitation to enter into an agreement of any
4. either party may require that the dispute be referred for resolution to the formal mechanisms specified here in These mechanisms may include but are not restricted to conciliation mediated by a third party In case of a dispute or difference arising between the SP Office and the SPA relating to any matter arising out of or connected with the agreement such disputes or difference shall be settled in accordance with the Arbitration and Conciliation Act of India 1996 74 Termination A Party without prejudice to any other remedy for breach of Contract may terminate this Contract in whole or in part by giving 30 days advance notice if the other Party commits a material breach of the Contract and fail to rectify it after being granted a reasonable cure period to rectify the defect In the event of termination SP Office shall pay all amounts due from its side for the products delivered and services performed by the SPA as per agreed terms and condition mentioned in the RFP The SPA shall continue performance of the contract to the extent not terminated 7 5 Force Majeure The SPA shall not be to liable for forfeiture of its performance security liquidated damages or termination for default if and to the extent that its delay in performance or other failure to perform its obligations under the Contract is the result of an event of Force Majeure For purposes of this Clause Force Majeure means an event beyond the control of the Bidder and
5. 3 Years Specifications Desktop Work Station Processor Intel Core i7 fourth generation or better RAM 8 GB Dual Channel DDR3 SDRAM Graphics 2048 MB dedicated graphics DVD 16X DVD ROM Display 19 LED monitor Keyboard Wireless 104 Keys OEM make Mouse Wireless mouse Ethernet Port 10 100 1000 Dual HDD 1 TB HDD SAS SCSI OS Genuine Windows 8 Professional USB 4 external USB Ports Audio Audio card of standard company HP Creative Recon3D PCle Audio Card Camera High quality HD web camera External Storage 1 external Hard disk Min Back up 1 T B Antivirus License for Three Years Certification UL CE OEM must be among top 5 Personal supplier as per latest IDC report in the personal computer segment wrt INDIA ASIA Pacific World Warranty support updates Comprehensive for 3 Years Specifications Multi Function Printer Copy Copy Type Monochrome Laser Copy Speed 18 19cpm A4 LTR or better Copy Resolution Speed priority mode 600 x 400dpi Resolution priority mode 600 x 600dpi Halftones 256 levels Zoom 50 200 in 10 increments Copy Size Platen Up to A4 LTR Copy Features 2 on 1 ID Card Copy Copy Memory 64MB Shared Page 21 Print Printer Type Monochrome Laser Print Speed 18 19ppm A4 LTR Print Resolution Up to 60
6. EMD shall be valid for at least 80 days in case of Demand draft and 180 days in case of BG from the date of submission of proposal No interest shall be payable on Bid Security under any circumstances Unsuccessful Bidder s Bid security shall be discharged or returned within 60 sixty days of expiration of the period of proposal validity prescribed by the SP Office or after awarding tender to successful Bidder The successful Bidder s EMD shall be discharged upon the signing of agreement by the Bidder The Bid security will be forfeited at the discretion of SP Office on account of one or more of the following reasons 6 1 The Bidder withdraws its Proposal during the period of proposal validity 6 2 Bidder does not respond to requests for clarification of its proposal 6 3 In case of a successful Bidder the said Bidder fails to sign the Agreement in time The bidder have to submit the Performance Security Security deposit 30 of the total value of contract in the form of Bank Guarantee or FDR shall be valid for a period of 3 months beyond the date of completion of all contractual obligations of successful bidder Page 27 8 After the completion of all contractual obligations security deposit should be returned to the successful bidder within 60 days 5 4 Compliance Completeness of Response Bidders are advised to study all instructions forms terms requirements and other information in the RFP document ca
7. Thermal Printer Rolls print shall last for at least one year of 150 Handheld machines for 3 yrs e challan system maintenance for 3 years after handover Training for 2 years for running and operating e challan system Sim card and 3G Data usage charges for 3 years for connectivity using APN to be provided by the Vendor Online connectivity to R T O Database and NCRB database with e challan system SPA will provide a dedicated API for sharing information of e Challas for online payment gateway interface of MPONLINE and updating payment status of e Challans Page 19 Technical Specifitation of E challan System Hand Held Device Specifications Processor latest high speed processor min 600 MHz with suitable operating System Memory 512MB RAM or higher 1 GB Flash or higher With expandable micro SD card Capacity min 32GB Interface USB 2 0 Host USB 2 0 Client Wireless Wireless WLAN IEEE 802 11 b g n GSM GPRS EDGE CDMA should support 3G Communication USB 2 0 Bluetooth Power must last for minimum 6 hrs of use in the field suitable mechanism for charging from 220V standard AC power supply must be provided Vehicle charger also to be provided Printing method Print Technology Direct Thermal at least 200 DPI Width 3 preferably Print Speed 60 mm per second or better Easy paper loading mechanism Media Type Direct Thermal Receipt Paper Print shall l
8. To manage pre paid taxi collection and its disbursement to the taxi owner Rs 1 is charged as a service charge in the pre paid system Issue yellow white card to vehicle owners Details of new vehicle registered is obtained from the RTO and maintained in the register To send fortnightly reports to SP IG PHQ All the payments receive from challans yellow white cards details of pre paid taxi service charge are compiled and sent to the treasury office and accounts Bhopal Traffic police at present issues spot challans and court challans manually in the form of hand written hard copy format for violations of various traffic rules in force in Bhopal The data of prosecution for traffic violations with various combinations for report generation and monitoring is fed manually and maintained in various formats for the purpose of traffic management Through the present RFP Bhopal Police intends to procure the e Challan system for management of traffic violations in near real time data maintenance generation of prosecution reports and to prosecute repeat violators for appropriate punishment as provided in Motor Vehicle Act The purpose of the e Challan system is to ensure that all traffic violations are recorded in real time and stolen vehicles are tracked and legally prosecuted accordingly 1 3 Objectives The Core Objectives of the Project are Improve efficiency of Traffic Police by Technology interventions Bring transpare
9. deliverables where possible Bidders are advised to describe proposed solution on above points in detail Incomplete or poorly described technical proposal will be considered as irresponsive bid submission and may lead to disqualification SP Office reserves the right to take appropriate action in this regard The Bidder is allowed to submit only one proposal against this RFP The bidder has to submit the complete proposal not in part or for particular quantum of work such proposal will automatically be disqualified without any intimation to bidder References to previous or on going Proposals will be not considered Bid Evaluation 6 1 Bid Evaluation Committee The bid evaluation committee constituted by SP Office shall evaluate the tenders The decision of the bid evaluation committee in the evaluation of the Technical and Commercial bids shall be final No correspondence will be entertained outside the process of negotiation discussion with the committee 6 2 Overall Evaluation 1 Bid evaluation committee will evaluate and compare the bids determined to be substantially responsive It is bid evaluation committee s intent to select the proposal that is most responsive to the project needs and each proposal will be evaluated using the criteria and process outlined in this section Technical bids shall be examined by the bid evaluation committee with respect to compliance completeness and suitability of the proposal to t
10. is being given after assessing the financial capability of the bidder and our contractual arrangements with the bidder Authorized signatory Signature Name designation contact address and Telephone number Seal Page 53
11. not involving Bidder s fault or negligence and not foreseeable Such Page 35 events may include but are not restricted to acts of the Client in its sovereign capacity wars or revolutions fires floods epidemics quarantine restrictions and freight embargoes act of god riots strikes etc If an event of Force Majeure continues for a period of ninety 90 days or more the parties may by mutual agreement terminate the Contract without either party incurring any further liabilities towards the other with respect to the Contract other than to effect payment for goods services already delivered or performed 7 6 Notices Any notice given by one party to the other pursuant to this contract shall be sent to the other party in writing or by telex email cable or facsimile and confirmed in writing to the other party s last known address A notice shall be effective when delivered or tendered to other party whichever is earlier 8 Penalties for delay in Implementation 1 If the SPA fails to complete any milestone within the time period s specified in this RFP SP Office may without prejudice to its other remedies under the Agreement levy Penalties Project delay caused on account of SP Office Approvals or SDC Co hosting services will be excluded from the calculation of duration for Penalty 2 If the supplier firm fails to implement the project within stipulated delivery period then action will be taken as per GOP 126
12. number of keystrokes At any stage context based help should be available to the user using the device General help files should also be available in device The client application should be capable of storing data locally for at least 500 challans when off line Data synchronization with server should take place automatically whenever network is available Database should be able to concurrently handle operate and maintain all users which may go up to 1000 with capacity of handling 125 lakh ownership data and huge database size of prosecution of the size of One lakh challans per year with capacity to retain prosecution history for 11 years Annual increase in vehicles and challan etc could be 25 There should be administration module where in different users or group users having various rights and privileges as defined by administrator under IT policy could be created Only role based access to data base and server should be permitted Software should have facility to add and manage e challans It should be Compatible and connected with mobile e challan upload application installed in handheld machine e challan software shall have specific input fields like location GPS GPRS based with provision of entry Officers detail who is making challan Vehicle number drivers Page 16 26 27 28 29 30 31 32 33 34 35 36 detail License number in case of in person SPOT c
13. on leading standards such as ISO 27001 and guidelines from Department of Information Technology DIT would need to be implemented Information within the system should be classified as Public Confidential and Restricted Access to the information should be provided based on the classification of the information 1 The system should have provision for preventing unauthorized access and damage to information resources 2 The system should be accessible only after approval from application owner and the competent authorities 3 The access should be on a role basis rather than designation 4 The access control system should cover e Identification e Authentication e Authorization and Access Control e Administration e Audit 5 The system should be able to maintain access control mechanisms data security and audit trails to ensure that databases are not tampered or modified by unauthorized users The following measures should be complied for security 4 4 Testing 1 All recommend levels of testing shall be conducted at appropriate sites Testing must demonstrate that the Application Software 1 1 Satisfy the technical performance requirements and system functional requirements 1 2 Perform according to detailed functional requirements Page 18 1 3 Provide right information to each user group or provide the efficient system navigation to process various queries or process transactions 2 Competent Author
14. procedure Also wherever required the Bidder should submit for verification the extract of the charter documents and documents such as a resolution power of attorney in favour of the person executing this Power of Attorney for the delegation of power hereunder on behalf of the Bidder For a Power of Attorney executed and issued overseas the document will also have to be 52otarized by the Indian Embassy and 52otarized in the jurisdiction where the Power of Attorney is being issued Page 52 17 Annexure 9 Format for OEM Manufacturers Authorization Certificate To be enclosed with Technical Bid On the letterhead of OEM carrying address contact numbers TIN number with sign and seal of authorized signatory 1 It is certified that M s are our authorized distributors resellers agents and they have been authorized to quote and sell name of equipment or part or hardware or COT software with full details and Accessories Make Model No is manufactured developed by us to Bhopal Police We will provide to them all necessary support for providing effective after sale services 1 That in the event of bidder is awarded this tender we will provide adequate quantity of quoted make model of hardware quoted version of software and associated services within the given delivery period of this tender 2 That this assurance
15. should contain a detailed description of how the Bidder will provide the required services outlined in this Bid It should articulate in detail as to how the Bidder s Technical Solution meets the requirements specified in the Bid The Technical Bid must not contain any pricing information Any information submitted additional to the required response should be marked as Supplementary and will be furnished as separate section If the Bidder wishes to propose additional services or enhanced levels of services beyond the scope of this Bid the proposal must include a description of such services as a separate attachment to the Bid The technical Bid should entail the details of Tasks to be performed as per detailed scope of work and technical specifications as given in the Bid covering the following at the minimum should not be exceeding 100 pages 11 1 Overview of the Proposed Solution that meets the requirements specified in the Bid 11 2 Detail of ready to deploy after customization Product if any 11 3 Operational environment 11 4 Implementation methodology project plan and implementation schedule 11 5 Project team structure size and capability Total Staffing plan including numbers 11 6 Quality standards and assurance process to be followed 11 7 Risk Identification Mitigation Strategies Page 29 12 13 6 11 8 Training amp Change Management Strategies 11 9 Key Deliverables along with example
16. 0 x 600dpi 1200 equivale nt x 600dpi Print Memory 64MB Shared Scan Scan Type CIS Max Scan Resolution Optical 600x600dpi Driver enhanced Up to 9600 x 9600dpi Colour Depth 24 bit Document Size Platen Up to A4 TIFF BMP Mac PDF JPEG TIFF Output File Format BMP PNG Pull Scan USB Standard Interface USB 2 0 Hi Speed Certification UL CE Warranty support updates Comprehensive for 3 Years Specification Print technology Print speed Print quality Image Ret Print resolution Black Warranty support updates Specifications 24 Switch port with 1 gbps LAN OEM Certifications CE UL Warranty support updates Specifications e Capacity 1 KVA e O Over Loading Colour Printer Laser Colour Colour Up to 30 ppm or higher 3600 Up to 1200 x 1200 dpi Colour Up to 1200 x 1200 dpi Duty cycle monthly A4 Up to 75000 pages Processor 800 MHz Memory 1GB 1024MB Certification UL CE Comprehensive for 3 Years Switch speed layer 2 Comprehensive for 3 Years UPS Battery backup Min 30 minutes or better Protection Required for Short Circuits Page 22 e Over Temperature e Input low high voltage control e DC low high voltage trip e OEM Certifications CE UL e Batteries Make standard ISI Warranty support updates Comprehensive for 3 Years Upon successful commissioning of all hardware and installing the softwa
17. 07 given below 17 ate veer ay vem safe 4 ARA A fora sre wed amp ch eo WaT sua que sree ok ata AA aa RA AA A argues ure GY AGAR wera safe faa A or oa at ef ARA A vera aaa S lt I ma A ai een ax 025 UN Wee a ax A avs ANNA fea one YA weet fasta wate A of sql sere wars ae wyatt A de wen wT 6a a a Peed Ar Gan va Ben AA word a He ERT Gad 6 A HIS eye A cul Ree owen wera sa ar Ar var ere SY far oe cen afan so nr UN 18 pau m n 4 ma NN Y eget arr ure A al Gam e PTI ear aren fa ao ea am a8 a aren a7 A warm fear var ce AS arn ar saree Peer Al qa 30 weet 4 wera a ag arr Hr A Arar fa mami suet AAN A yer aT 5 wed vaya wea amp fay A m RA 3 Upon breach of any of the General Terms and Conditions of contract and breach of the agreement by the supplier it will be lawful for the department to forfeit the Earnest money Security Deposit in whole or part or impose such penalty as deemed fit and recover the same from the Security Deposit or from any other payment to be made to the supplier or in any other manner as the deemed fit by the department but without prejudice to right of the department to recover any further sum of money as damages from the supplier Page 36 9 Payment Payment shall be made against Invoices duly certified by SP Office official and verification of data All taxes except services tax shall be deducted at source as rules regulations and rates prevailing at the time of making pa
18. C team to understand the SDC s pre requisites for deployment of application and develop the application in such a way that it is acceptable to SDC and complies with the standards prescribed for the State Data Centre SPA will be required migrate deploy test and maintain SP Office Application remotely with the help of VPN connectivity service provided by SDC 3 The cost of Application Hosting in SDC on co hosting model if any or arise in future will be paid by SP Office directly to MPSDC Bidders should not include any such cost in commercial bid 4 9 Maintenance Support Change Request and Concurrent Updates 1 During the comprehensive warranty period 3 years the bidder will provide all product s and documentation updates patches fixes and version upgrades within 15 days of their availability release date and should carry out installation and make operational the same at no additional cost to SP Office Such activity would have to be planned by bidder in such way that the same results in zero down time for users i e ideally to be completed during off business hours Bidder has and will have all necessary licenses approvals consents of third Parties principle manufacturers and all necessary technology hardware and software to enable it to provide the solution 2 Intellectual property in anything developed by the SPA specifically and exclusively for SP Office and based on the information or data owned by SP Office shall vest
19. Performance Bank Guarantee HQ Headquarters Table of Contents 1 Invitation for Competitive BiddiNg oocononoccccnanoncconononnnononrncc nono ncnonono nono nora nn cn nnnn nn nr naar cnc nan nnnnn 7 A O tevaceeet O ENE E OEN E 7 dd Introductio aeria errr A AAAA A OA 8 LOU S a nee reo o e iS 9 1 4 Time Schedule of various Tender related events ooooocccconoccnonononnnnnnonnnonanonancnnnanononcana nn nnonnnss 10 1 5 Address for COMMUNICATION cccsecceesessececseneeecsesaececscececseauececseaueceeseueeeeeseaeeeeeenaeeseeeaas 10 Pre Qualification Criteria dial 10 Implementation Timelines cion caca aaa idoneidad caian said dde ii 11 Scope OFWOrK ae e e a Os 12 4 1 System Study and Requirement Gathering ooococnnnccccnnnoncccnnnonnnnnnnnnnnnnnnnanononona cnc ncnnna cn ncnnnnss 13 4 1 1 Functional Requirement of e challan system ooooccccinoccccnoconcnononnnnnnanononcnannnnnnanns 13 4 1 2 Modules for e Challan System cononcccocccncnnnononooncncnncnnnonononcnnnnnnnnnnrnnonnnncnnncananenonnos 14 4 1 3 Functional Requirements for eChallan SySteM occconoccccnococcccooonnncnanonononanonnnonanos 14 4 2 Application Development ccccccconoconcnnnnnnnononenononononnnnnonononnnnnnononononnnnnnnnnannnnn no de iiiaae Snine aik 18 4 3 Security PEOVISIONS cc aa EEEE REE AEE EEEE Eaa 18 AAS a E a Te e EE E E E A 18 4 5 Supply and Installation of Client Hardware ccccssccccssssececsseeecseceeeeeseaa
20. Thermal Printer Rolls print shall last for at least one year of 150 Handheld machines for 3 yrs e e challan system maintenance for 3 years after handover e Training for 2 years for running and operating e challan system e Sim card and 3G Data usage charges for 3 years for connectivity using APN to be provided by the Vendor e Online connectivity to R T O Database and NCRB database with e challan system Page 13 e SPA will provide a dedicated API for sharing information of e Challas for online payment gateway interface of MPONLINE and updating payment status of e Challans 4 1 2 Modules for e Challan System The e challan System Software should consists of the following modules Photo Collection Violation booking e challan Generation Postal dispatches Postal Statement Postal returns and return info feeding Data entry in vehicle Regn remarks database Provision to enter comment Sold out vehicles Fake vehicles Fake addressed 2 ASA A o Vehicles Theft Vehicles Authorized complaints Multiple owners 10 Identification of Police Stations Junctions Courts Police Staff for the Traffic dept 11 MV Act cases 12 Action dropouts as per Court decisions 13 Report Generation 14 Online Pending Challan Verification 15 Online Violation photo view facilities 16 Upgrading the E challan Software 17 Online Uploading photos by the Police in Control room 18 Online handheld machine tracking System 19 Serve
21. ans only for Violation they are authorized to register As soon as a vehicle registration number is entered the handheld device should automatically check from the server if the vehicle is stolen wanted in any criminal case or is in the list of suspicious vehicles The most frequent traffic offences should be kept at the top in the drop down menu and offence ingredients should be available if required by officer Page 15 13 14 15 16 17 18 19 20 21 22 23 24 25 Date time and GPS coordinates of place of challan should be automatically populated in the relevant fields of client software Compounding amount must populate in the field automatically from master table Compounding amount must appropriately increase as per Motor Vehicle Act for Repeat offenders This field should not be editable by the traffic officer After a challan has been printed the officer should not be able to change or delete any challan data even when there is no connectivity and the data has not been pushed to central server Hand Held device users other users who are connected with server and Administrator should have full rights to change their password Passwords must Travel to server in encrypted form User forms and GUI of client and server software must be intuitive and easy to use and require minimal training GUI should have menu driven combo boxes radio buttons etc to minimize
22. ast for at least one Year Rugged Structure Drop Specification 5 ft multiple drop Ingress Protection IP 54 or better Camera 5MP Integrated Camera with flash or better Display and Keypad Minimum 3 5 color VGA 640 x 480 resolution QWERTY keypad with long life buttons touch screen with backlight must also have option for virtual QWERTY keypad and should be readable in sunlight Indications suitable indication on device for charging low battery connectivity etc Operating Conditions Operating Conditions Temperature 0 50 deg C 5 95 RH Non condensing Dimensions and Weight Lightweight and should be easy to hold in the palm Storage expandable micro SD card capacity min 32GB Global positioning System GPS Integrated GPS with A GPS Other Features login through unique ID password or biometric data capture Real time clock with Battery backup Embedded e Challan Software E challan Application Required device client software should be developed and installed on each device by the vendor to perform E challan process on line and off line mode with server as per user requirement Operating System and application drivers Suitable operating Page 20 system Accessories User manual Device cover casing Reader Smart Card Reader and MSR reader Fingerprint scanner Warranty support updates Comprehensive for
23. cesseseaeeeeeeseesees 36 Payment eedi r a a a e aE aee e Ea e eee Seach deds Wee eee SE 37 Annex r 1 Bid FOM ii A e ee aaea da ad a tc 38 Annexure 2 gt Bidder Profilean ita e e a Ga eed es 39 Annexure 3 Experience in IT Project Implementation oooo ccncncnonononancnnnnnnnnonanonnnonnnnncnnnnn conos 45 Annexure 4 Details of Components Offered c oocoooocccccnonononononnnncnnnnnonannoncnncnnnnnnnononnnnnnnnnnnnanonnnnos 46 Annexure 5 Commercial Bid Format ccccccsessssececececeesseceeeescseseeaaececeescussenseaaeaeeeeseesseseaaeas 47 Annexure 6 Item Wise Price Schedule cccocnnocococnnonononononancnnnnnnannnnnnoncnnnnnononnnn corn nnnnnnnnnnno conos 49 Annexure 7 Power Of Attorney ccccscccccecessssesnsaeeececesesaaeeeeeescesseaeaesesescecesecseaaeaeeeesessensaeens 51 Annexure 9 Format for OEM Manufacturers Authorization Certificate cccescssccesseesssereees 53 1 Invitation for Competitive Bidding 1 1 Definitions In this Bid Document the following terms shall be interpreted as indicated Bidder means The Firm Company who buys the tender document signs and submits the Tender document and bids for the contract Implementation of e Challan System on Turnkey basis for Bhopal City as the reference may indicate it shall also includes associates licensee collaborator and agents Lead Member Prime bidder Means The Firm Company who buys the tender signs and submi
24. ctivity Login password should be saved in hand held device mobile phone till connectivity is restored with the server Server should maintain log of all current Any access to the system must be recorded along with date time user ID and IP Address Whenever any traffic police officer is suspended dismissed or for any other reason is disqualified or when blocked from server there has to be a provision in e challan software to disqualify his her access the device or system While filling challans in handheld device it should be possible to go back to previous screen any time edit the data and come back to present screen Certain fields such as name of driver registration number of vehicle offence type date time and location should be mandatory In case of notice files information such as Registration number of vehicle offence type date time location makes and colour should also be mandatory fields No notice or challan should be generated without filling these mandatory fields Input data validation as per defined rules must take place in the handheld device itself through client software to eliminate errors prior to transfer into the database A unique challan number should be generated through client software for each challan Example device code circle code year unique serial number The server must assign a separate primary key for each challan uploaded on the server Traffic officers should be able to issue chall
25. d be addressed to the following office at the address given below Superintendent of Police HQ BHOPAL M P 2 Pre Qualification Criteria 1 Consortium is allowed upto 2 Partners i e Prime bidder 1 consortium partner a The members of the consortium shall enter into a Memorandum of Understanding MoU for the purpose of submitting the proposal b MoU Letter of Association amongst Consortium members must be Page 10 3 furnished with the Technical bid along with agreement between Consortium member defining their roles and responsibility for this project only c Power of Attorney for Lead Member of Consortium should be signed by consortium partner Format of such Power of Attorney is annexed The Bidder Prime bidder in case of consortium should be an Information Technology Service based Company Society Firm registered in India since last 5 five years Incorporation Registration certificate along with MoA Bylaws or similar document should be furnished as documentary proof The bidder should have average minimum annual turnover of Rs 5 Five crore in last 3 financial years 11 12 12 13 amp 13 14 As documentary proof Audited Balance Sheet amp Profit amp Loss A c is to be submitted In case F Y 2013 14 Annual Reports are not prepared a certificate of provisional financial figures duly certified by a Chartered Accountant is to be submitted The bidder should have successfully implemented 2 or more
26. d commercial proposal breakup as per Annexure 6 as required by the Bid document which constitutes our proposal We undertake if our proposal is accepted we will obtain a performance security issued by a nationalized bank in India acceptable to SP Office for a sum equivalent to 30 of the total price as quoted in our commercial proposal of the Bid document for the due performance of the contract We agree for unconditional acceptance of all the terms and conditions in the Bid document and also agree to abide by this Bid response for a period of 180 days from the date fixed for Bid opening and it shall remain binding upon us until within this period a formal contract is prepared and executed this Bid response together with your written acceptance thereof in your notification of award shall constitute a binding contract between us We confirm that the information contained in this proposal or any part thereof including its exhibits schedules and other documents and instruments delivered or to be delivered to the SP Office is true accurate and complete This proposal includes all information necessary to ensure that the statements therein do not in whole or in part mislead the SP Office as to any material fact We agree that you are not bound to accept the lowest or any Bid response you may receive We also agree that you reserve the right in absolute sense to reject all or any if the products service specified in the Bid response without as
27. der s representatives who are present shall sign a register evidencing their attendance 2 The Commercial Bid of only technically qualified bidders will be opened Those technically qualified bidders shall be termed as Substantially Responsive The decision of the SP Office in this regard shall be final 3 The ranking of bidders shall be decided on the basis of bid value as quoted by the bidder and most economical option lowest quote will be considered as L1 successful bidder 4 The name of Bidder Bid Prices Discount etc will be announced at the meeting 6 6 Notification of Award to the Bidder Before the expiry of the period of validity of the proposal the SP Office shall notify the successful Bidder in writing by registered letter or by fax that its bid has been accepted The Bidder shall acknowledge in writing receipt of the notification of award and will send his acceptance to enter into agreement within seven 7 days The SP Office reserves the right to accept any tender not necessarily the lowest tenders and reject any tender without assigning any reasons thereof Orders can be placed for the whole or part of the quantity or article for at the discretion of the SP Office Direct or Page 32 indirect canvassing on the part of tenderers or their representatives will disqualify their tenders 6 7 Award of Contract Contract will be awarded by SP Office to the responsive Bidder whose Bid conforms to the requir
28. described below Pre qualification and Technical Proposal Hard copy clearly marking Pre qualification and Technical Proposal and soft copy on CD clearly marking Pre qualification and Technical Proposal Soft Copy In case of any discrepancy between the soft copy and hard copy the details in hard copy shall prevail In case of discrepancy between amount given in words and figures the details given in words shall prevail Prices should not be indicated in the Pre Qualification and Technical Proposals Page 28 9 All the columns of the quotation form shall be duly properly and exhaustively filled in The rates and units shall not be overwritten Rates shall always be both in the figures and words 10 The proposals have to be submitted in three parts viz 10 1 Envelope 1 Containing EMD Tender Fees Authorization letter signed copy of RFP PQ and technical proposal super scribed as Pre Qualification and Technical Proposal for Implementation of e Challan System 10 2 Envelope 2 The commercial proposal as per Annexure 5 and Annexure 6 has to be submitted separately with label super scribed as Commercial Bid for Implementation of e Challan System 10 3 Envelope 3 Both of the above sealed envelopes should again be placed in the main sealed envelope super scribed as Proposal for Implementation of e Challan System Proposed Solution 11 The technical Bid
29. district SP Offices and staff for which necessary hardware software and bandwidth expansion will be done by SDC SPA will not be provided any additional cost for Application Software Server Application and Handheld Device software if replicated in other cities of MP 4 1 System Study and Requirement Gathering A high level analysis of processes has already been performed and Functional Requirements as envisaged for this project are described in this document The SPA needs to Study these carefully and should consult with the SP Office Officials whenever necessary to obtain more details on the requirements of the project It shall be the duty of SPA to refine functional requirements as needed during requirement gathering exercise The SPA shall prepare FRS and SRS documents for which the SPA shall have a comprehensive discussion with the SP Office and other stakeholders to ensure that each of the requirements mentioned in this RFP or identified during study is covered After approval of SRS and FRS documents by SP Office the SPA will start Application Development and or Customization As per analysis done by SP Office following are the functional requirements for Application Software 4 1 1 Functional Requirement of e challan system e Minimum 2 technical persons 1 maintenance and 1 hardware should be provided for 3 years regular basis in control room whose salary will be paid by vendor e Recurring Expenses incurred on Printing Stationery of
30. e Price Schedule All rates quoted in the tender must be based on free delivery in good condition and securely packed Destination being office of The Superintendent of Police HQ Bhopal Page 26 4 MP The rates should be inclusive of all taxes taxes amp duties should be shown separately In case of local suppliers no cartage shall be paid by the Government and the delivery of goods shall have to be given at the premises of the The Superintendent of Police HQ Bhopal MP during working hours The supplier shall be required to bear all risks of loss leakage or damage and shall deliver the goods in good condition to the consignee at the destination mentioned in the order Rates of Goods Items must be mentioned only in Indian Currency Department shall not be responsible for any variation in the rates of foreign currency vis a vis Indian currency No correspondence in this regard entertained The quantities shown in the tender notice are approximate and can be increased decreased as per requirement The supplies shall be made according to the requirements of the department 5 3 Bid Security EMD Security Deposit 1 2 The bidder shall furnish a bid security EMD of Rs 6 00 000 Rs Six Lakh only The Bid Security EMD shall be in Indian Rupees and shall be in form Demand Draft Bank Guarantee issued by a Scheduled Nationalized Bank in India in favour of SP HQ Bhopal payable at Bhopal The
31. e necessary support to host the application in State Data Centre on co hosting basis and configure local network of SP Office office to access Application from SDC Selected Bidder will also maintain the application software for a period of 3 years after goes live It shall be over all responsibility of SPA to study the existing system and requirements of SP Office before bidding Requirements mentioned in this RFP are indicative only and written purely for the purpose of making the Bidders able to estimate its efforts and costs required to achieve project objectives successfully Therefore selected bidder i e SPA shall be required to make a fresh assessment of e Challan Project requirements after winning the bid prepare FRS SRS get it approved by SP Office Page 12 SP Office is expecting around 1 00 Lakh Challan to be process through e Challan System per year Hence bidder should propose the system that is capable of handling more than 1 00 lakh challan in year SP Office is procuring entire solution for Government of Madhya Pradesh SPA shall provide all the rights and permissions to replicate e Challan solution provided SPA in other Cities of Madhya Pradesh SPA will provide all necessary support for implementation of the e Challan Solution in other Cities of MP on same rates as quoted in Annexure 6 Item wise price schedule of this RFP e Challan Application software hosted in State Data Center will be accessed by all the City
32. ed No adjustment of earnest money out of pending bills amount will be allowed The tenders received without earnest money or with less than prescribed earnest money will not be considered Tenderer shall not assign or sublet his contract or any part thereof to any agency other than consortium partner 5 2 Proposal Preparation Bidder is expected to examine all instructions forms terms and requirements in the RFP document and prepare the proposal accordingly Failure to furnish all information required by the RFP document or submission of a proposal not substantially responsive to the RFP document in every respect may result in the rejection of proposal The proposals should be submitted in two parts as mentioned in the following sections 5 2 1 Pre Qualification PQ and Technical Proposal Along with other documents following documents shall be a part of PQ and Technical Proposals Page 25 10 11 12 13 14 15 Bid Form on the bidder s letter head as per Annexure 1 EMD in the form of a Demand Draft Bank Guarantee issued by a Scheduled Nationalized Bank in favour of SP HQ Bhopal payable at Bhopal An authorization letter for granting authority to the person for signing the proposal Bidder Company Profile as per Annexure 2 and Projects completed as per Annexure 3 and detail of Hardware Software Equipments offered as per Annexure 4 Certificate of Incorporation if any or relevant regis
33. ed as per the requirements specified in the RFP and adopting the evaluation criteria spelt out in this document The Bidders are required to submit all required documentation in support of the evaluation criteria specified e g detailed project citations and completion certificates client contact information for verification profiles of project resources and all others as required for technical evaluation Bidder is required to submit documentary proof of either Purchase Order Agreement Completion Certificates detailing Scope of Work Timelines etc or relevant documents SP Office reserves the right to take the decisions of whose commercial bids are to be opened 6 4 Parameters for technical evaluation Sr No Technical Parameter Checklist Max score 1 Information Technology based Company Society Firm 10 registered since last 5 five years gt 15 Years 10 marks gt 10Years 9 Marks gt 5Years 7 Marks 2 The bidder should have minimum turnover of Rs 5 20 Crore in each of the last 3 years 11 12 12 13 amp 13 14 gt 100 Crore 20 marks gt 25 Crore 17 marks gt 5 Crore 15 marks 3 The Bidder should have completed at least 1 similar 10 project that includes Application Development Hardware Supply for Govt Agencies gt 5 Project 10 marks gt 3 Project 8 marks gt 1 Project 7 marks 4 The bidder should have successfully completed 10 minimum 2 IT Project tha
34. eeeceaaaeesessaeeeeeeaas 19 Functional Requirement of e challan system ooooccnnnoccccnononcconononccnnnnnnconononn conan nc non aran ocn 19 AG Audit amp Certification wecicccscssisccccrssccccdersscccsnssteccntebecedvedccsdtsdacceddenaccsdueaaeaccusectaccedeeeaccddecscaudeeas 23 4 7 Application Training a fovaeuddeeeed ccd e aie de Eae ieee EEG 23 4 8 Application Hosting and GoO LiV o oooococcncccononocooncnnnnnnononononcnnnnananononnnnnnnnnnnnnnn nor nnnnnnncanannnn noo 24 4 9 Maintenance Support Change Request and Concurrent Updates cccccnnococncnnnnnnnonaananoss 24 Instructions to Bidders cionado deidad iia 25 51 General instructiONSvmcocili iii iia 25 5 2 Proposal Preparation cc cccccccsccssssccsececccsssesesneecececesesesaeeeceescesseeaaeeeeeesecusseeaeaeeeesesseesaaees 25 5 2 1 Pre Qualification PQ and Technical Proposal cooooccccnnccccnonocnnonononnnonanannnononnnss 25 5 2 2 Commercial Proposal cccccccssssscccececessesenneeecececesesaaeeeeeesseeseaeaeceseseecessessaaeeeeess 26 5 3 Bid Security EMD amp Security Deposit ccococccononocccnnononcconoonncnnnnoncnnnonnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnos 27 5 4 Compliance amp Completeness Of Response cccccccessssssssseceeecescsssaececeescessesesaeeeeeeeeesseeseaaees 28 55 Bld SUbmiSsION asian ninia 28 Bid EVA Nica acia 30 6 1 Bid Evaluation COMMITLES cervocindrn ooo dai dde 30 62 Overall Evaluation contara edita 30 6 3 Evaluation o
35. ements and represents the best value to the project price and other factors considered 6 8 Signing of Contract The signing of agreement will amount to award of contract and bidder will initiate the execution of the work as specified in the contract agreement If the bidder refuses to accept the award within one week and disinclines or neglects the signing the contract agreement and does not offer to sign the agreement immediately after one week of receipt of letter of intent and does not sign the contract agreement within a fortnight the SP Office may forfeit the bid security of the bidder 6 9 Discharge of Bid Security Upon the successful signing of the agreement SP Office shall promptly request the Bidder to provide performance security On receipt of the performance security the bid security will be released 6 10Performance Security 1 Within 15 days of notification of award the Selected Bidder shall furnish performance security equal to 30 of bid value valid up to 3 months after the date of completion of the project term that includes 3 years maintenance period after Go Live of the project 2 The proceeds of the performance security shall be payable to the SP Office as compensation for any loss es resulting from the failure of the Bidder to meet out its obligations under the Contract 3 The performance security shall be furnished in the form of an unconditional and irrevocable and Bank Guarantee FDR for Contract Perf
36. ensive warranty period from Bhopal or from nearest place to installation in M P The complaint should be attended within 48 hours failing which the following penalties shall be imposed The complaint will be recorded in help desk constituted by successful bidder for this purpose by email or phone and a log will be maintained of the complaints by vendor and Bhopal police Page 34 So Duration Penalty i Upto 48 hours from the logging of the Nil i complaint with the vendor Beyond 48 hours upto 15 days from the 0 2 per day of the total value of l logging of the complaint with the vendor the defective equipment software 3 Beyond 15 days of the logging of the 0 3 per day of the total value of complaint till rectification of the fault the defective equipment software 7 The penalty if any shall be deducted from the bank guarantee EMD from the invoices pending with Bhopal Police In case the vendor does not attend to the complaints during the comprehensive warranty period the bank guarantees submitted by the vendor shall be en cashed 7 3 Resolution of Disputes SP Office and the SPA shall make every effort to resolve amicably by direct informal negotiation any disagreement or dispute arising between them under or in connection with the contract If after thirty 30 days from the commencement of such informal negotiations SP Office and the SPA have been unable to resolve amicably a contract dispute
37. eparate challans are made for 2 wheelers 4 wheelers and passenger vehicles professional private vehicles Panchnama is prepared when any fault is made by the driver vehicle The process to fine starts if the person is willing to pay the fine a Compromise Fee CF is charged and a receipt is given to the driver of the vehicle If the driver is not in the position to pay the fine or is not willing to pay the fine then any one document like driving license registration papers insurance note is collected and a acknowledgement is given to the driver If the driver does not have the required papers then the vehicle is confiscated and the vehicle is brought to the traffic thana Page 8 10 11 12 13 All vehicles picked up by the crane for wrong parking are also brought to the traffic thana When the vehicle owner reaches the thana he she is fined for wrong parking For those who have not paid fines and some documents have been confiscated they are further given 15 days to come and pay the fine For all those who have filed to pay fines the panchnama with the document which was confiscated are put forth in the court where the fine amount is collected Incidents of road accidents are collected from each the police station and noted in the accident register Each officer prepares weekly diary which is sent to the SP office Various activities to educate citizens in good traffic habits are conducted from time to time
38. f FRS and SRS Document Submission of Hardware networking requirement from SDC Application Development Customization Training Security Testing by Cert in empanelled Agency Application Hosting in SDC and System Go Live 6 User Acceptance Testing TH 7 training TH 8 9 T refers to project start date This should be within 1 week of signing of Agreement O amp M Phase will start from the date of Go Live Date and will last for 3 Years Above timelines are mentioned for Service Provider Agency to perform various activities under given milestones Time taken by SP Office for evaluation and approval of deliverables will be excluded from above timelines 4 Scope of Work After performing a transparent and fair process of selection a suitable agency shall be identified and selected as Service Provider Agency SPA for the project The SPA shall be required to sign an agreement with SP Office in which all the terms and condition project work timelines roles and responsibilities etc as defined in this RFP shall be included The selected bidder shall be responsible to Design Develop Install Configure and Maintain application software e Challan supply of necessary Hardware as provided in Bill of Material in the RFP and impart training with concurrent handholding support Under this project the Application software will be hosted in MP State Data Center on Co hosting basis Hence the selected bidder will also provid
39. f Pre Qualification and Technical Proposals ccocoocccnnnocccnnnoonnonanonnnccnanananonnn 30 6 4 Parameters for technical evaluati0ON cooooocononoccccnononnnonananonnnnonnncnanonnncnononnnnnnononnncnannnnnnnnns 31 6 5 Commercial Proposal Evaluation cccccnonococnnnnnnnnnnnnonannnnnnnnnnnnnnnoncnncnnnnnono non nnnnnnnnnnnonenonnos 32 6 6 Notification of Award to the Bidder ocooninnccccnnnocccnnononccononnncnnnnoncconono nc conan ono ncn nano nc cn naar nn 32 6 7 AWard Of CONTAC eaa rico sado enana AE AE ada 33 6 8 Signing Of CONCIACT cccccccecsssessscsseceeeceseesecnesececcssseeaaeseeeescssseaaaeesecesecusseeaaeaeeesecusessaaeess 33 6 9 Discharge of Bid Security ccccconononocnnnnnnonononenonnnnnnnnnnnonononnnnnnnnnnnnnnnnnnnnnnnnnnnnnr nn nnnnnnnnnnnanenaness 33 6 10 Performance S CUIItY c cccccccesessssssseceeecesecsesneaecececeseseaaeseeeeecessesasaesescesecuseesesaeaeeeeeesseesaaeess 33 General Terms and Condition for Service Contract c oooooccccnnnoccconononnnnononccnnonon cnn nono cnn nonann nn nn naar ocn 34 O 34 7 2 Warranty And Maintenance cccccccccccssssssssceeeeecesseseaaeeeecscessesasaeseseescesessaeaaeaeeeeeesseeseaaaas 34 10 11 12 13 14 15 16 17 7 3 Resolution of DISPUTES 210 A Aia 35 TA AAA A ON 35 LS FOrce M jl e ae r a a iii dad 35 76 AA A A A A A AN 36 Penalties for delay in IMPIEMEeNtatiOn ccccccccccccsssessssececcessessceseceescessesseaeeceeeee
40. f partnership firm Name and address of the partners and their respective liabilities 9 In case of a company details of Managing Director full time Directors etc and their respective liabilities in carrying this tender and discharge of subsequent liabilities 10 Income Tax Registration number PAN Attach self attested copy Page 39 11 Annual turnover of the tendering entity FORM VII 12 Annual income of the tendering entity Pls attach self attested photocopy Income Tax Return of FY ending on 31 03 2013 submitted Form VII 13 Sales Tax Commercial Tax VAT Registration No Central and State Service tax registration no Attach copy 14 Latest sale Tax VAT service tax Return submitted for last FY Attach copy of last VAT Service tax return 15 Where tenderer belong to SC ST category Yes No If yes bidder must clarify as to how much ratio of shares are owned by the people of SC ST category The person must be qualified to be SC or ST in relation to M P State 16 Whether tenderer has any office other establishment is in M P If so detailed address of the same and the activity carried on there Also provide role of the office in the present project and the name and contact number of person authorized to interact with purchaser 17 Name and addresses and designation of the persons who will represent the Tenderer while dealing
41. hallan date and time of challan Picture upload Violation type with dynamic challan amount and Act Separate manageable configurable masters for Challan type Violation type with Amount and Act shall be present Provision to open transport department website for searching and entering names and address details of owner of vehicle shall be present Software should be scalable or made compatible to retrieve data from transport website NCRB automatically using API Web services etc Integration with other departments will be facilitated to the bidder Software should have facility to generate various reports related to challans within a date range ability to filter by Offense type map on Google for digital mapped analysis number of Challans Made for a particular person driving license number number of paid unpaid Traffic e challans challans made by particular officer or all by showing Respective numbers of challans Software shall have a provision of entering chassis and engine number in challan entry form or same may be filled by pulling such data from MP transport website separate permission and coding required A report for matching vehicle number for a chassis or engine Number may be generated for verification With provision of vehicle type like commercial or private either entry can be Made in challan form or same can be retrieved from transport website for Reporting verification and action about wrong perm
42. he project and only the bids which are in compliance to the requirements mentioned in the RFP shall be considered as technically qualified Total bid evaluation Only the commercial bids of those bidders qualified in the technical evaluation shall be opened Commercial bids of the other bidders will not be opened The evaluation shall be strictly based on the information and supporting documents provided by the bidders It is the responsibility of the bidders to provide all supporting documents as listed in Forms necessary to fulfil the mandatory eligibility criteria 6 3 Evaluation of Pre Qualification and Technical Proposals 1 Pre qualification bid documentation shall be evaluated as under 1 1 The evaluation committee will check if the bidder has deposited the EMD along with the Technical Proposal and the same are found to be in order Page 30 1 2 1 3 1 4 The documentation furnished by the bidder will be examined prima facie to see if the Company s capacity skill base and other Bidder attributes as claimed therein are consistent with the needs of this project SP Office may ask bidder s for additional information and or arrange discussions with their professional technical faculties to verify claims made in bid documentation If the bidder fails to submit the additional supporting documents the PQ bid shall be rejected The bidders technical solution proposed in the bid document shall be evaluat
43. he scope of this bid 10 If the scope of work for this member includes training handholding support warranty maintenance etc provide details of service network in MP including details of engineers and person to be entrusted with the responsibility of maintenance Service along with their technical qualification and experience at Form IV Page 41 11 Details of liability agreement of lead member with this member The agreement must include exclusive and complete liability of the lead member with respect to purchaser irrespective of any arrangement between the two partners 12 Whether partner firm entity is in the business of the activity proposed to be handled by it with respect to this tender for last three FY Attach relevant document 13 Whether partner entity has completed at least one job of similar nature during last three FY Attach relevant document Format to express compliance of Eligibility Criteria SI Qualifications Yes No Remarks Description Page Page no No Flag No no 1 The Bider should be Pa In support of the same the Information TECNNOIOEY Series bidder must s bmit th based Company Society Firm copy of registration of firm registered in India since last 5 pe a certificate of incorporation five years and Articles of Association Incorporation Registration Memorandum of certificate along with A or ssociation MoA B
44. is contract shall have no defects arising from design materials or workmanship 3 SP Office shall promptly notify successful Bidder in writing of any claims arising under this warranty Upon receipt of such notice the SPA shall within the warranty period and with all reasonable speed repair the defect without costs to MP Police and within time specified and acceptable to Competent Authority 4 If the SPA having been notified fails to remedy the defect s within the period specified in the contract Competent Authority may proceed to take such reasonable remedial action as may be necessary at the successful Bidder s risk and expense and without prejudice to any other rights which Competent Authority may have against the Successful Bidder under the contract 5 The SPA will have to make it sure that a The implemented solution represents a complete integrated solution meeting all the requirements as outlined in the Bid and further amendments if any and provides the functionality and performance as per the terms and conditions specified in the contract b The implemented solution will achieve parameters delineated in the technical specification requirement and shall be appropriately integrated to meet project requirements c The SPA will have to undertake to ensure the maintenance of the acceptance standards in respect of the systems during the warranty period 6 Successful bidder will provide after sales service during the compreh
45. it consecutive challans for a Particular vehicle etc While making challan of any Vehicle Software may be able to POP UP and report in detail about previous challans if any for the same person vehicle The data transmitted using the GSM GPRS or any other technology from the device to the server should be using the HTTPS Hyper Text Transfer Protocol secure Software should be able to customized as per user requirement as and when required Vendor should provide all updates and upgrades and software bug fixing free of cost during warranty and subsequent AMC if given to same vendor Warranty shall be Comprehensive onsite for whole e challan system including Hardware software and accessories as defined in RFP Page 17 4 2 Application Development Once the SRS is submitted and signed off by SP Office the SPA will deploy a team of experienced personnel for application development customization Application development must be documented in detail and the code script should be properly annotated with comments etc SPA must supply the application data structure and related software integration tools along with the source code and describing the process to be followed for installing and operating the same Application development methodology should be defined in a way that ensures involvement of users in the development process 4 3 Security Provisions A strong and comprehensive information security system based
46. ity from SP Office shall issue installation completion certificate to SPA after successful installation 3 The SP Office will form different user groups which shall be headed by a competent officer appointed by SP Office for the UAT These user groups would test the application for the functionality reliability and all other related tests Once the users are completely satisfied with the application SPA should take a formal sign off from the competent officer appointed by SP Office for acceptance of each module Based on the sign off and user feedback SP Office would issue UAT certification 4 5 Supply and Installation of Client Hardware SPA will Procure install configure and commission client side hardware including Handheld device desktops printer etc amp software application software system software and any other software as per the specifications mentioned in the Bill of Material and specifications are as follows Bill of Material S No Item Qty 1 Handheld machine for e Challan system 150 2 Workstations 05 3 Multifunction printer 02 4 Color Printer 02 5 Switch As per requirement 6 UPS 1 KVA 05 7 e Challan Software Functional Requirement of e challan system Minimum 2 technical persons 1 maintenance and 1 hardware should be provided for 3 years regular basis in control room whose salary will be paid by vendor Recurring Expenses incurred on Printing Stationery of
47. k order and Completion certificate or client certificate for completed milestones The Bidder Lead Member of Consortium should be authorized by each OEM in respect of each product and its services to quote against this tender FORM OEM Attach Declaration Certificate Format attached At the time of Bid Bidder must not be blacklisted from any Govt Organization Body in India Declaration certificate must be submitted as per enclosed prescribed Form Attach Declaration Certificate Format attached Page 43 7 The bidder all Member of Attach attested copy of Consortium must be a relevant documents registered under any State s Commercial Tax Act VAT Sales Tax Act or Central Sales Tax Act The TIN number of M P Sales Tax VAT or its equivalent applicable in other States or central must be quoted in the bid The bidder all Member of Consortium must have paid all applicable Commercial Tax Act VAT Sales Tax Act or Central Sales Tax Act till year 2013 14 Date tte nnn nen nn ne nennnnenennanenens Place nent nnn nnnnnnnnnnnnnannnnnnnnn Signed mene nnn nnn nnn nnn nnnnnnnnnnnnnnn Name ten nn ne nen nn nn nnn enna nennnnanen Inthe capacity Of crono For and on behalf of cerrar Page 44 12 Annexure 3 Experience in IT Project Implementation Submit following details separately for each of the implementatio
48. kind with any party Though adequate care has been taken in the presentation of this RFP document the interested bidders shall satisfy themselves that the document is complete in all respects The information published in this document is not intended to be exhaustive Interested Bidders are required to make their own enquiries and assumptions wherever required Intimation of discrepancy if any should be given to the specified office immediately If no intimation is received by this office by the date mentioned in the document it shall be deemed that the RFP document is complete in all respects and firms submitting their bids are satisfied that the RFP document is complete in all respects Superintendent of Police HQ Bhopal reserves the right to reject any or all of the applications submitted in response to this RFP document at any stage without assigning any reasons whatsoever Superintendent of Police HQ Bhopal also reserves right to withhold or withdraw the process at any stage with intimation to all who have submitted their bids in response to this RFP Superintendent of Police HQ Bhopal reserves the right to change modify amend any or all of the provisions of this RFP document without assigning any reason Any such change would be communicated to the bidders by News Paper Publication and MP Police Website http www trafficpolicebhopal com and http mppolice gov in MP Police will not have any liability to any prospective Responde
49. n site one duly filled format for each client S N Particulars Response Organization in India where the Application Software solution is already implemented by the bidder running successfully for last 6 months supported by letters from clients Address of a contact person at above Organization Name Designation Mobile No Email Contract date Number of users WO 0 J M UI PEju n Time taken for implementation of the solution from the date of Purchase Order signing of contract Whether the scope for this engagement covered all the modules indicated in Scope of this RFP If not list the modules implemented 11 Hardware OS platform on which implemented 12 Whether supply and installation of hardware was also included in the scope of the work Application Software S N Particulars Response Application Software product name and year of development Latest version no released WiN RE Whether Solution offered is integrated single solution covering all the modules as given in scope objective section of this RFP Submit detailed functionalities and features of the offered Application Software along with schematic diagrams Submit Access control administration and security features of the Application Software solution Submit typical bandwidth requirements in deployment of Application Software solution
50. ncy of on spot traffic challan making system Facilitate citizens by providing IT enables services and online payment facility Page 9 1 4 Time Schedule of various Tender related events Item Description Bid calling Date 04 07 2014 Last Date and Time for Bid Submission 20 07 2014 17 00 Hrs at Ps traffic jahangirabad bhopal Opening Date of Technical Bids 21 07 2014 11 00 Hrs at control room bhopal Technically qualified bidders needs to demonstrate on 22 07 14 to 23 07 14 12 00 hrs at control room bpl Commercial bid opening date and time Would be communicated to shortlisted bidders Tender Fee Rs 1 000 Rupees One Thousand Only in the form of Demand draft from Nationalised banks or Treasury challan under Head 0055 Police Miscellaneous Police receipt in favour of The Superintendent of Police HQ Bhopal MP Earnest Money Deposit EMD Rs 6 00 000 Rupees Six Lakh only payable offline before opening of bid In the form of BG FDR from Nationalised Banks Bid Validity Period 180 days from the date of opening of bid EMD Validity Period 80 days in case Demand Draft and 180 days in case of Bank Guarantee from the date of Bid Submission Performance Guarantee Value 30 of Contract Value Performance Guarantee validity period 3 Months beyond the contract period Three years from Go live 1 5 Address for Communication Offers shoul
51. nt interested to apply or any other person under the law of contract to the principles or resolution or unjust enrichment or otherwise for any loss expense or damage which may raise from or be incurred or suffered in connection with anything contained in this RFP document any matter deemed to form part of this RFP document the award of the Assignment the information and any other information supplied by or on behalf of Superintendent of Police HQ Bhopal and Prime Applicant PA Consortiums or otherwise arising in any way from the selection process for the Assignment Information provided in this document or imparted to any respondent as part of RFP process is confidential to SP HQ Bhopal and shall not be used by the respondent for any other purpose distributed to or shared with any other person or organization Acronyms BG Bank Guarantee EMD Earnest Money Deposit GoMP Government of Madhya Pradesh SP Superintendent of Police IT Information Technology IPR Intellectual Property Rights LP Lowest Price OP Offer Price OS Operating System RFP Request for Proposal SDC State Data Centre SWAN State Wide Area Network STQC Standardisation Testing and Quality Certification UAT User Acceptance Testing O amp M Operations and Maintenance SRS Software Requirements Specification SPA Service Provider Agency FRS Functional Requirements Specification PQ Pre Qualification PBG
52. on documents sign and execute contracts and undertakings consequent to acceptance of the bid of the Consortium and generally to represent the Consortium in all its dealings with the Concessioning Authority Confirming Party and or any other Government Agency or any person in all matters in connection with or relating to or arising out of the Consortium s bid for the Project and or upon award thereof till the Concession Agreement is entered into with the Government and Concessioning Authority AND hereby agree to ratify and confirm and do hereby ratify and confirm all acts deeds and things lawfully done or caused to be done by our said Attorney pursuant to and in exercise of the powers conferred by this Power of Attorney and that all acts deeds and things done by our said Attorney in exercise of the powers hereby conferred shall and shall always be deemed to have been done by us Consortium IN WITNESS WHEREOF WE THE PRINCIPALS ABOVE NAMED HAVE EXECUTED THIS POWER OF ATTORNEY ON THIS DAY OF 20 For Name amp Title Page 51 For e Name Title Witnesses Executants To be executed by all the Members of the Consortium Notes The mode of execution of the Power of Attorney should be in accordance with the procedure if any laid down by the applicable law and the charter documents of the 52otarized52 s and when it is so required the same should be under common seal affixed in accordance with the required
53. ontract is prepared and executed between us this bid together with your written acceptance of the bid and your notification of award shall constitute a binding contract between us Dated this insert number day of insert month insert year Signed In the capacity of insert title of position Duly authorized to sign this bid for and on behalf of insert name of Bidder Page 38 11 Annexure 2 Bidder Profile To be enclosed with the Technical Bid as given below Particulars and Eligibility of The lead member of the consortium of the Tenderer Tobe filled up by the tenderer regarding sole tenderer or lead member of consortium partner S Particulars Bidder Statement Page No no 1 Tender for the E Challan System no Document no publication date 2 Name and full address of the Tenderer lead member of the consortium 3 Registered Office with full address Telephone No s Fax no s E mail address Website URL 4 Whether Proprietary firm Public limited Company or private Ltd Co or Partnership firm or any other entity Give details 5 Self attested certificate of Registration with Registration No of tendering firm under Company Act 1956 Indian Partnership Act or any other law for the time being force Attach copy 6 Date of Establishment of tendering entity firm 7 If single proprietor then give Name and address of the Proprietor liabilities 8 I
54. ormance of the sum equivalent to 30 of the contract value in a form and manner acceptable to the SP Office which would remain valid until such time and be renewable as may be stipulated by the SP Office 4 The Performance Security will be discharged by the SP Office and returned to the Bidder not later than 60 days following the date of completion of the Bidder s performance obligations as mentioned in the bid document 5 The Performance Bank Guarantee performance security should be in the standard format prescribed by Reserve Bank of India After successfully completion of contract the PBG will be returned to the SPA Page 33 7 General Terms and Condition for Service Contract 7 1 Prices Price shall remain fixed for entire period from the date of Notification of award There shall be no increase in price for any reason whatsoever and therefore no request for any escalation of the cost price shall be entertained Price shall be inclusive of all taxes 7 2 Warranty And Maintenance 1 The SPA shall provide a comprehensive warranty for duration of 36 months for all the equipments provided for e challan system commencing from the date of Go Live 2 During the warranty period the SPA warrants that the services rendered under this contract are of most recent version and incorporate all recent improvements in design unless provided otherwise in the contract The SPA further warrants that the services rendered under th
55. r database and crash recovery of data 20 Regular Backup System 21 Performance tuning of the Application Database tuning Network tuning Web Service tuning 22 Traffic violators History for suspension of driving license 23 APIs for sharing e Challan information for online payment and updation of payment status in e Challan application server 4 1 3 Functional Requirements for eChallan System e challan software shall be able to perform following but not limited to 1 e challan software shall work in client server mode where 150 handheld devices units will act as clients connected to server through cellular network for data transfer The system should be scalable for 1000 devices server sizing will be revisited when scaling up devices from 150 to 1000 which may be added later on Suitable number of IP Addresses for e challan system server shall be acquired in the name of Bhopal Police for the system by the SPA Page 14 10 11 12 e challan system shall be able to retrieve vehicle owners Details and vehicle data from RTO database to minimize data entry e challan system shall be able to retrieve vehicle Registration Details by reading Vehicle Registration Smart Card and Driving license details by reading DL Smart card to minimize data entry The login authentication of the user using the handheld devices should be done locally so that device is usable even when there is no cellular network conne
56. re both application software and system software SPA shall obtain a successful installation certificate from SP Office All goods materials items supplied shall be new and of best quality in every respect and as per the standards wherever applicable The tenderer shall be responsible for the proper packaging of the goods so as to avoid damages under normal conditions of transport by sea rail road or air and for delivery of the material in good conditions to the consignee at destination In the event of any loss damage breakage leakage or any shortage tenderer shall be liable to make good of such loss and shortage found at the time of checking inspection of the materials by the consignee No extra cost on such account shall be admissible to him If the supplier firm applies for the extension of the delivery period the extension could be granted on valid grounds only once and maximum up to 60 days or as decided by the department The tenderer shall invariably furnish complete address of the premises of his office godown and workshop together with full name and address of the person who is to be contacted for the purpose where inspection can be held 4 6 Audit amp Certification The system shall be audited through a CERT in empanelled agency for security audit This security audit is essential for application hosting in State Data Centre Cost of security audit will born by SPA 4 7 Application Training The SPA shall be required
57. refully Submission of bid shall be deemed to have been done after careful study and examination of the RFP document with full understanding of its implications The response to this RFP should be full and complete in all respects Failure to furnish all information required by the RFP documents or submission of a proposal not substantially responsive to the RFP documents in every respect will be at the bidder s risk and may result in rejection of its bid proposal and forfeiture of the bid EMD The RFP Document is not transferable to any other bidder 5 5 Bid Submission 1 Bids must be direct concise and complete All information not directly relevant to this RFP should be omitted Purchaser shall evaluate the bid based on its clarity and the correctness of its response to the requirements of the project as outlined in this RFP All the communication to SP Office including this RFP and the bid documents shall be signed on each page by the authorized representative of the bidder as a token of acceptance of the terms and conditions contained in them and authority letter should be attached with the bid The proposals submitted should have all pages numbered It should also have an index giving page wise information of documents Proposal that are incomplete or not in prescribed format will be summarily rejected The Bidder shall submit one hard copy and one soft copy of in CD of pre qualification and technical proposals as
58. signing any reason whatsoever It is hereby confirmed that I We are entitled to act on behalf of our corporation company firm organization and empowered to sign this document as well as such other documents which may be required in this connection Signature In the capacity O lynn Duly authorized to sign the Bid Response for and on behalf of Name and Address of Company Page 47 Seal Stamp of bidder CERTIFICATE AS TO AUTHORISED SIGNATORIES I certify that AM oooncccicccnncnncnncnncnnncnns of the ww and that eseese who signed the above Bid is authorized to bind the corporation by authority of its governing body Date Place Name and Designation with Seal Page 48 15 Annexure 6 Item Wise Price Schedule This format must be kept in a separate sealed cover Bid Price for Equipments Material other articles Software Application Development Customization Warrantee and Maintenance Support manpower recurring expenses etc Base Unit Cost Total in INR inclusive of CST VAT Total eee A Base Cost Specifications packaging in INR transportation and warranty for entire project period B Equipments Material Other articles t Software Application Development Customization etc A Q Application Development Customization with 3 years support Application Development Customization Cost including Hand held Device 1 application integration Payment Portal De
59. similar projects that involve handheld equipment supply and or maintenance and Application development for State central Government Total Cost value of each such project should be minimum Rs 50 Lakhs Fifty lakhs The bidder Both the partners in case of consortium should not be black listed by any State Government Central Government or any other Public Sector undertaking as on the date of Bid Submission An undertaking to this effect should be submitted by the bidder on its letter head The bidder any of the Consortium partners in case of Consortium must have developed have full ownership and IPR of the Proposed e Challan Application Software Server Application and Handheld Device Application The Bidder Prime bidder in case of consortium should be authorized by OEM for e challan application and handheld machine in respect of each product and its services to quote against this tender The bidder Prime bidder in case of consortium must be a registered under any State s Commercial Tax Act VAT Sales Tax Act or Central Sales Tax Act The TIN number of M P Sales Tax VAT or its equivalent applicable in other States or central must be quoted in the bid The bidder must have paid all applicable Commercial Tax Act VAT Sales Tax Act or Central Sales Tax Act till year 2013 14 Implementation Timelines SN Activity Task Milestones Time to Completion Page 11 Requirement Gathering and Planning Submission o
60. t and Whereas it is necessary for the Members of the Consortium to designate one of them as the Lead Member with all necessary power and authority to do for and on behalf of the Consortium all acts deeds and things as may be necessary in connection with the Consortium s bid for the Project and its execution NOW THEREFORE KNOW ALL MEN BY THESE PRESENTS M s registered office hereinafter collectively referred to as the Principals do hereby irrevocably designate having our registered office at the respective names and addresses of the nominate constitute appoint and M s having its registered office at___ being a Member of the Consortium as the Lead Member and true and lawful attorney of the Consortium hereinafter referred to as the Attorney and hereby irrevocably authorize the Attorney with power to sub delegate to conduct all business for and on behalf of the Consortium and any one of us during the bidding process and in the event the Consortium is awarded the Concession Contract during the execution of the Project and in this regard to do on our behalf and on behalf of the Consortium all or any of such acts deeds or things as are necessary or required or incidental to the submission of its bid for the Project including but not limited to signing and submission of all applications bids and other documents and writings participate in bidders and other conferences respond to queries submit informati
61. t includes Application Development and Hardware Supply for Govt Agencies gt 15 Projects 10 marks gt 8 Projects 8 marks gt 3 Projects 5 marks Page 31 5 Features Brand Value Quality Earlier successful 20 implementation etc of proposed e Challan Handheld Device o Solution framework methodology of application 20 development best practices that will be followed during development additional useful features included etc Total 100 Note Technical Score less than 70 will not be considered for Financial Bid SP Office will assign points quality of services score to the technically qualified bidders based on the technical evaluation criterion mentioned approved by committee The commercial bids for the technically qualified bidders will then be opened and reviewed to determine whether the commercial bids are substantially responsive The passing score in Technical stage is 70 out of Total 100 Hundred Marks in the above mentioned criteria Bidder is required to submit documentary proof of either Purchase Order Agreement Completion Certificates detailing Scope of Work Timelines etc or relevant documents SP Office reserves the right to take the decisions of whose commercial bids are to be opened 6 5 Commercial Proposal Evaluation 1 The Commercial Bids will be opened in the presence of Bidders representatives Maximum two for each bidder The Bid
62. to prepare a comprehensive Training Plan and sign off same with SP Office SPA should ensure that the knowledge transfer to the staff at SP Office happens effectively post training during the project implementation and maintenance phase as well SPA should consider following requirements for conducting training sessions 1 Training material kits to be used in trainings should be proposed in the bid and the same should be arranged by the SPA during training provision Page 23 2 Training delivery will be conducted at Police Control Room Conference Hall This will happen in logically made groups of attendees and will be finalized by the SPA in consultation with the SP Office 4 8 Application Hosting and Go Live 1 The Application and database both shall be hosted on central servers in State Data Centre This application will be accessible using back office Web Portal by SP Office The application will be hosted in State Data Centre on Co Hosting Basis in which SDC will provide the entire required infrastructure such as servers operating system database SWAN and internet connectivity etc The SDC will also provide all the common services and managed services for better online monitoring of systems applications Disaster Recovery Centre facility EMS NMS services etc by highly skilled manpower round the clock using EMS tools Bidders should carefully study SDC offerings on www mpsdc gov in 2 The SPA shall interact with SD
63. tration documents Audited annual financial results balance sheet and profit amp loss statements of the bidder for the last three financial years Client Reference list similar domain as per the requirements in this RFP Undertaking for not being blacklisted by any State Central Govt by the bidder Permanent Account Number PAN from Income Tax authorities of bidder along with certified photocopy Service Tax and VAT Details of bidder Other documents as mentioned in the Eligibility Criteria section of this document Technical bid should include information related to all specification sought by us It should also contained company brochures of all equipments applied for and should have the relevant technical documents issued by the manufacturer in support of specification asked for If the product is certified by recognized institution relevant documents should be included in the technical bid Tenderer must submit authorization OEM certificate of concerning company for participating in the tender for a particular item Firms should submit only required documents in the technical bid Numbering of all the pages of technical bid is compulsory Checklist of all the important documents should also be enclosed in technical bid 5 2 2 Commercial Proposal 1 2 The commercial proposals should be submitted as per the format of Commercial Bid as per Annexure 5 Commercial Bid Covering Letter and Annexure 6 Item wis
64. ts the tender on behalf of consortium will be taken as the lead member of consortium and shall be taken as Bidder for the purpose of this tender document Project implementation will be sole responsibility of prime bidder and thus liability of bidder would mean liability of prime bidder in case of consortium Solution means study plan design develop customize install configure and maintain entire application software Application means the Application developed customized tested deployed and changed improved during project term by the Service Provider Agency for the purposes of rendering the Services to the Stakeholders of the Project at satisfactory level Successful Bidder means the bidder who has submitted most suitable bid proposal as per bid evaluation committee and who has awarded the work as Solution Provider Agency Service Provider Agency means the successful Bidder who signs the contract with SP HQ Bhopal for study design develop and maintain the solution deployed under the Project SP Office means the Office of Superintendent of Police SP Headquarter who is the issuing authority of this tender Services means the services delivered to the Stakeholders of the project by the Successful Bidder Confidential Information means all information including Project Data whether in written oral electronic or other format which relates to the technical financial and Page 7
65. velopment Cost Payment Gateway integration Cost and all the required other software if any Hardware Components with 3 year warrantee and Support As Per Switch f Requirement UPS 1 KVA Cost of Installation and Configuration of leva 9 Cost for User Training PEO ee Operation 8 Maintenance Support Oooo IESO OOOO ESOO VEROS A E E a d after Go live Cost of Providing 2 Full time Technical Person for system maintenance for 3 3 Year years 12 Cost of Printing Stationery of Hand Held e al Challan device for 3 yrs Cost of providing e Challan Handheld device Sim card and 3G Data usage Ne A 3 Year charges for 3 years for connectivity using APN Total Cost in figures Rs Total Cost in Words Rs Signature In the capacity os Duly authorized to sign the Bid Response for and on behalf of Name and Address of Company Seal Stamp of bidder Page 50 16 Annexure 7 Power of Attorney Format for Power of Attorney for Lead Member of Consortium Whereas the Office Superintendent of Police Headquarter Bhopal MP has invited bids from the interested Bidders for Implementation e Challan System in Bhopal hereinafter referred as the Project Whereas and collectively the Consortium being Members of the Consortium are interested in bidding for the Project in accordance with the terms and conditions of the Request for Proposal and other connected documents in respect of the Projec
66. with SP Office The successful bidder would hand over the entire solution as developed customized for SP Office A detailed migration plan would be submitted by Page 24 5 the successful bidder in this regard to SP Office at least 3 months before the completion of operation amp maintenance period Instructions to Bidders 5 1 General instructions 1 While every effort has been made to provide comprehensive and accurate background information and requirements and specifications Bidders must form their own conclusions about the solution needed to meet the requirements Bidders and recipients of this Tender may wish to consult their own legal advisers in relation to this Tender All information supplied by Bidders shall be treated as contractually binding on the Bidders On successful award of the assignment by SP Office the same information shall be the basis of the contract This Tender supersedes and replaces any previous public documentation communications and Bidders should place no reliance on such communications SP Office reserves the right to postpone or cancel a scheduled Tender opening at any time The Tender would be led only by the bidder to whom the Tender document fee receipt has been issued and cannot be transferred to any other entity Each bidder shall submit only one Proposal as prime bidder or consortium partners The bidder who submits more than one Proposal will be disqualifi
67. with the Police Telecom Headquarter M P Bhopal Attach letter of authority 18 Proposed role of the lead member in the present bid scope of work 19 Quality certification available with the lead member Such certificate must be valid at the time of opening of the bid Whether such certificate is relevant to the proposed job of the lead member in the scope of this bid Attach self attested copies 20 Names and full addresses of consortium partners Name of partner Job to be handled Page 40 and their respective roles in the present bid s scope of work also file Form Il A for each partner 23 Any other information Financial Statements 1 Tender for the E Challan System no Document no publication date 2 Name and full address of the Tenderer lead member of the consortium Registered Office with full address Telephone No s Fax no s E mail address Website URL 3 Name and full address of the partner 4 Date of Establishment of partner firm 5 Income Tax Registration number PAN 6 Sales Tax Commercial Tax VAT Registration No Central and State 7 Annual income of the member Attach self attested Income Tax Return submitted of 31 03 2013 8 Proposed job for this member within the scope of this bid 9 Valid Quality certificates available with this member with respect to the job within t
68. ylaws or similar document should be furnished as documentary proof 2 The bidder should have average Attach copy of audited minimum annual turnover of Rs 5 Five crore in last 3 financial years 11 12 12 13 amp 13 14 As documentary proof Audited Balance Sheet amp Profit amp Loss A c is to be submitted In case F Y 2013 14 Annual Reports are not prepared a certificate of provisional financial figures duly Chartered Accountant is to be submitted certified by a balance sheet of last three years duly certified by a Charted Accountant Page 42 The bidder should have successfully implemented 2 or more similar projects that involve handheld equipment supply and or maintenance and Application development for State central Government Attach Supply Orders and Completion Certificate amp all other relevant Information Documents as per the requirement Form Work order and Completion certificate or client certificate for completed milestones The Tenderer Lead Member of Consortium should have successfully executed and completed at least one Turnkey Solution for projects related to Handheld machine based system related projects during last 3 years in government or public sector of value greater than Rs Fifty Lacs Attach Supply Orders and Completion Certificate amp all other relevant Information Documents as per the requirement Form Wor
69. yment Payment would be made as per the following schedule of Total Contract Milestones Value After submission of SRS FRS by SPA and approval of same by SP 10 Office 45 After Successful completion of UAT 45 After Go Live Page 37 10 Annexure 1 Bid Form To Date insert date of bid Superintendent of Police HQ Bhopal MP Dear Sir 1 Having examined the Bidding Documents the receipt of which is hereby acknowledged we the undersigned submit deliverables in full conformity with the said Bidding Documents We undertake if our bid is accepted to commence work as per the schedule and to achieve the Acceptance within the respective times stated in the Bidding Documents We have read the provisions of bid amp confirm that these are acceptable to us We further declare that bid is unconditional We undertake if our bid is accepted to commence the work as per the schedule immediately upon signing of the Agreement by both parties and to achieve Completion within the time stated in the Bidding Documents If our bid is accepted we undertake to provide a Performance Security in the form and amounts and within the times specified in the Bidding Documents We undertake that in competing for and if the award is made to us in executing the above assignment we will strictly observe the laws against fraud and corruption in force in India Until the formal final C

eChallan RFP - Version 3

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