imageWARE Software License Registration Guide
Contents
1. imageWARE Software License Registration Guide 4 Online Authentication 2 The License Authentication Completed window shown below is displayed Click Finished The License Authentication is completed and the application starts License Authentication Wizard CANON License Authentication l License Authentication Completed License authentication is complete Thank you for purchasing Canon products License Management System Client Application version xx CANON INC 2006 Finished 13 imageWARE Software License Registration Guide 5 Offline Authentication 5 Offline Authentication This section describes how to authenticate your license if you lack Internet access For information on how to create a request data file required for license authentication refer to Section 5 1 Create Request Data e For information on how to authenticate a license by reading the license file refer to Section 5 2 Read License 14 imageWARE Software License Registration Guide 5 Offline Authentication 5 1 Create Request Data This section describes how to create a request data file for license authentication 1 Inthe License Authentication window select Offline Authentication and Create Request Data and click Next The Create Request Data for Offline Authentication Step1 window shown below is displayed Enter the License Access Number for your software in License Access Number and click Next Lice2. Management System Client Application version xx CANON INC 2006 Back Next gt X Cancel 20 imageWARE Software License Registration Guide 5 Offline Authentication E Note To specify the license file enter the full path in the text box or click Browse to locate the license file If the license file is not readable the error message window shown below is displayed Click Back and specify the license file again License Authentication Wizard xi Canon License Authentication A Could not read the specified license file The path to the license file is incorrect License Management System S Client Application version gt x CANON INC 2006 Back Next gt X Cancel 21 imageWARE Software License Registration Guide 5 Offline Authentication 2 The License Authentication Completed window shown below is displayed Click Finished The License Authentication is completed and the application starts License Authentication Wizard CANON License Authentication License Authentication Completed Reading of the license file is complete License authentication is complete Thank you for purchasing Canon products License Management System Client Application version xx CANON INC 2006 Einished 22 imageWARE Software License Registration Guide 6 Trial 6 Trial This section describes how to start the software using a trial license There are no limitations in features an
3. the trial period you can continue to use the software with no time limit imageWARE Software License Registration Guide 3 License Authentication 3 License Authentication The License Authentication window shown below is displayed during startup if no full license is detected or if only a trial license is detected This screen is not displayed if a full license authentication has already been completed The startup method may differ depending on your software For details refer to the documentation accompanying your software Select the operation you want to perform and click Next x Canon License Authentication Thank you for purchasing the application To use this software follow the procedure below for license authentication I Select Authentication Method Online Authentication Connect to the Canon Web site on the Internet to authenticate license Make sure that your computer is connected to the Internet C Offline Authentication Use this method for license authentication if you cannot connect to the Intemet The request data can also be used as information of the device to which license will be transferred Create Request Data Create a request data file for offline authentication or license transferal Read License Read the license file for offline authentication C Trial This trial license will expire in 7 days Make sure to perform license authentication before the trial period expires This softw
4. Canon imageWARE Software License Registration Guide V2 31 NLC imageWARE Software License Registration Guide Introduction 4 Precautions for License Authentication 6 1 Requirements 7 2 License Type 9 3 License Authentication 10 4 Online Authentication 12 5 Offline Authentication 14 5 1 Create Request Datas 25 inner Ae elise T 15 5 2 Read Eicense sstsns iene pate es ee ne en ee 20 6 Trial 23 7 License Information Management Application 24 8 License Information Management 25 9 Transfer License imageWARE Software License Registration Guide 27 10 Return License 11 FAQ 31 35 imageWARE Software License Registration Guide Introduction Introduction This manual describes the operations of the License Registration of imageWARE Software hereinafter referred to as Software The windows shown in this manual may differ slightly from the windows displayed on your system Warnings 1 Reprinting or reproducing this manual in part or in whole without permission is forbidden 2 Items described in this manual are subject to change without prior notice 3 Although every effort has been made to ensure the accuracy of the information in this manual there is no guarantee that it is free of inaccuracies or omissions Canon Inc assumes no responsibility for any consequences arising from the use of this product and this manual About Trademarks and Abbreviations imageWA
5. Offline Authentication Complete The request data file has been created Destination C Documents and Settings Administratorllviy Documents Request Data File reg ASAG dat Request Data Details req AAAG txt JV Open Destination Folder after Exiting License Management System Client Application version xx CANON INC 2006 E Note Open Destination Folder after Exiting Select this check box to open the destination folder after exiting 4 Send the request data file to Sales E Note e For information on where and how to send the request data file check the License Access Number and material provided with the software product After receiving the request data file Sales will issue a license file to you 19 imageWARE Software License Registration Guide 5 Offline Authentication 5 2 Read License This section describes how to read the license file sent by Sales and how to perform license authentication 1 Inthe License Authentication window select Offline Authentication and Read License and click Next The Read License File for Offline Authentication window shown below is displayed Specify the license file and click Next License Authentication Wizard x Canon License Authentication Perform license authentication offline using the license file sent to you from the Sales I Read License File for Offline Authentication Specify a license file License File Browse License
6. RE is a trademark of Canon Inc Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States and or other countries Windows Server and Windows Vista are trademarks of Microsoft Corporation in the United States and or other countries The following abbreviations are used in this manual Microsoft Windows 98 Second Edition operating system is abbreviated as Windows 98 SE Microsoft Windows Millennium Edition operating system is abbreviated as Windows Me Microsoft Windows 2000 operating system is abbreviated as Windows 2000 Microsoft Windows Server 2003 operating system is abbreviated as Windows Server 2003 Microsoft Windows XP operating system is abbreviated as Windows XP Microsoft Windows Vista operating system is abbreviated as Windows Vista Microsoft Windows operating system is abbreviated as Windows Microsoft Internet Explorer is abbreviated as Internet Explorer imageWARE Software License Registration Guide Introduction How to Use This Manual E Note This manual describes reference or supplementary information that users should note such as input restrictions It is recommended that you read this manual carefully It is recommended that in addition to this manual you read the material with the License Access Number that is provided with the software product Copyright 2007 Canon Inc All rights reserved imageWARE Software License Regi
7. ansfer the software license installed on your PC to another PC or return it to the server For information on how to transfer the full product license refer to Chapter 9 Transfer License For information on how to return the full product license refer to Chapter 10 Return License The exact method for installing the License Information Management application may differ depending on your software The application may be either installed at the same time as the installation of the software or separately from the CD E Note For information on how to install the License Information Management application separately from the CD please contact Sales Ifyou are using Windows Vista the User Account Control window will be displayed after the License Information Management Application installer starts up Click Allow to continue operation e Installation of the License Information Management application requires 40 MB of free disk space Check the disk space on your PC before installing it A minimum of 128 MB of RAM is recommended to run this application 24 imageWARE Software License Registration Guide 8 License Information Management 8 License Information Management From the Start menu select All Programs Programs for Windows 98 Windows Me and Windows 2000 gt Canon LMS gt License Information Management The License Information Management window shown below is displayed Click the button correspondi
8. are cannot be used until the license is authenticated License Management System Client Application version x lt CANON INC 2008 Next X Cancel 10 imageWARE Software License Registration Guide 3 License Authentication E Note Online Authentication Select this option to acquire a full license over the Internet For information on online authentication refer to Chapter 4 Online Authentication Offline Authentication Select this option to acquire a full license offline for those without Internet access Select the function from Create Request Data and Read License For information on offline authentication refer to Chapter 5 Offline Authentication Trial Select this option to start the software using a trial license Trial licenses are automatically registered at the initial launch of the system regardless of whether your PC is connected to the Internet For information on a trial license refer to Chapter 6 Trial The License Access Number is necessary to authenticate the full license If you have already purchased the software check the License Access Number and material provided with the software product If you want to purchase the software please contact any supplier of Canon products Full license authentication has to be done only once In the trial version every time you start the software the License Authentication window is displayed to show how many days are left for trial use I
9. d Edition Enterprise Edition Web Edition Windows Server 2003 Standard Edition Enterprise Edition Web Edition SP1 Windows Vista Home Basic Windows Vista Home Premium Windows Vista Business Windows Vista Enterprise Windows Vista Ultimate To perform online authentication Internet Explorer versions 5 5 through 7 0 To perform offline authentication Internet Explorer versions 5 01 through 7 0 To use License Information Management Application Internet Explorer versions 5 5 through 7 0 imageWARE Software License Registration Guide 1 Requirements E Note The requirements for the operating systems and Web browsers mentioned above may differ depending on the software Be sure to refer to the documentation accompanying your software If you use the tab browsing function in Internet Explorer 7 0 please do not operate simultaneously from several tab browsers The time and locale settings must be set accurately on the PC on which the software has been installed If not and the set time differs from the actual time the software may not start normally imageWARE Software License Registration Guide 2 License Type 2 License Type This section describes license types This product provides two types of licenses a full license and a trial license Full License The software can be used without any restrictions No expiration date The full license can be registered only on the PC requiring the license You can select ei
10. d functionality during the trial period Trial licenses are automatically registered at the initial launch of the system regardless of whether your PC is connected to the Internet 1 Inthe License Authentication window select Trial and click Next The Trial window shown below is displayed Note the trial license expiration date and click Trial The software starts x Canon License Authentication Tia This trial license will expire in 7 days This window is displayed everytime you start the software during the trial period Make sure to perform license authentication before the trial period expires This software cannot be used until the license is authenticated License Management System 7 Client Application version x CANON INC 2006 Back Trial X Cancel E Note The License Authentication widow is displayed at each startup during the trial period e Ifthe trial period has already expired the message This trial license will expire in 0 days is displayed in the License Authentication window The software cannot be used until the license is registered by selecting Online Authentication or Offline Authentication in the License Authentication window 23 imageWARE Software License Registration Guide 7 License Information Management Application 7 License Information Management Application The License Information Management application manages license acquisition status It can tr
11. d then try to return the license again License Information Management x CANON License Information Management A Could not connect to the server 215 Confirm the message and then click Retum License to issue a license again License Management System License Information Management Version 1 00 CANON INC 2006 33 imageWARE Software License Registration Guide 10 Return License 2 The License Returning Completed window shown below is displayed Click Close x Canon License Information Management L License Returning Completed License has been retumed License Management System x License Information Management Version 1 00 CANON INC 2006 To License Information List x Close 3 Perform license authentication on another PC as necessary For information on how to perform reauthentication of the license online refer to Chapter 4 Online Authentication e For information on how to perform reauthentication of the license offline refer to Chapter 5 Offline Authentication 34 11 FAQ Q1 Al Q2 A2 Q3 A3 Q4 A4 Q5 A5 imageWARE Software License Registration Guide 11 FAQ The software does not start There is a possibility that the license may have been lost In this case the license needs to be reauthenticated Please contact Sales for details During online authentication a connection error message displayed What should I do Make sure that your comp
12. empty screen is displayed when I select Online Authentication and click Next in the License Authentication window What should I do This problem occurs if the security level of Internet Explorer is set to High or if the software is installed on a Windows Server 2003 based PC and the security level of Internet Explorer is set to the default Any of the following Internet Explorer settings will fix the problem i Add the URL of the server on which online authentication is performed to Trusted sites ii Set the security level to the lowest level perform license authentication and then reset the security level to the default iii Create a request data file using the offline authentication function and send it to Sales E Note Under the following circumstances it is not possible to select any security level except High if Internet Explorer version 6 0 SP1 or higher with Windows Server 2003 is used and Internet Explorer Enhanced Security Configuration has been enabled It is thus impossible to change the security setting to the lowest level as described in section ii above The problem can be solved however by using either of the other two methods 36 imageWARE Software License Registration Guide 11 FAQ i To add the URL of the server on which online authentication is performed to Trusted sites 1 Launch Internet Explorer 2 Select Internet Options from the Tools menu The Internet Options dialog box
13. ication Set the security level to the default level Launch Internet Explorer Select Internet Options from the Tools menu The Internet Options dialog box is displayed Select the Security tab in the Internet Options dialog box Select the Internet icon and click Default Level Default level for Internet Explorer 7 0 iii To create a request data file using the offline authentication function For information on offline authentication refer to Chapter 5 Offline Authentication 38 Canon Pub No SE IE 709 V3 CANON INC 2007
14. is displayed 3 Select the Security tab in the Internet Options dialog box 4 Select the Trusted sites icon and click Sites The Trusted sites dialog box is displayed 5 Enter https c Ims com in Add this Web site to the zone Add this website to the zone for Internet Explorer 7 0 and click Add 6 Click OK Close for Internet Explorer 6 0 or Internet Explorer 7 0 E Note If the empty screen is still displayed after the above operations are executed close Internet Explorer and carry out online authentication again 37 imageWARE Software License Registration Guide 11 FAQ ii To change the security level 10 11 Launch Internet Explorer Select Internet Options from the Tools menu The Internet Options dialog box is displayed Select the Security tab in the Internet Options dialog box Select the Internet icon and click Custom Level Custom level for Internet Explorer 7 0 The Security Settings dialog box Security Settings Internet Zone dialog box for Internet Explorer 7 0 is displayed Select the lowest level from the Reset to drop down list in Reset custom settings and click Reset A message warning that the security level set to the zone is to be changed is displayed Click Yes The security level is set to the lowest level Perform online authentication of the software For information on online authentication refer to Chapter 4 Online Authent
15. ith any PC An Internet connection is required to return a license Make sure that your computer is connected to the Internet When it is not possible to connect to the Internet this function cannot be used Please contact Sales E Note For specific procedures refer to the License Access Number and material provided with the software product 31 1 imageWARE Software License Registration Guide 10 Return License In the License Information Management window click Return The Confirm PC Dedicated License to Return window shown below is displayed Verify the information displayed in the window and click Return License License Information Management Canon License Information Management Confirm PC Dedicated License to Return License of the following product which has been installed on your PC will be retumed to the server The following product can no longer be used once its license is returned The retumed license can be used in another PC Product Name License Access Number License Type PRODUCTI el al PC Dedicated License Expiration Does Not Expire License Management System _ License Information Management Version 1 00 CANON INC 2006 Back Y Return License X Close 32 imageWARE Software License Registration Guide 10 Return License E Note If the license cannot be returned the error message window shown below is displayed Confirm the message click Back an
16. le reasons such as a fault or replacement of your PC you can use copy and restore functions In such a case please without fail return the license before making a copy refer to Chapter 10 Return License e When the License Authentication window is displayed when the license is being transferred or returned with the License Information Management application or while the software is starting up do not turn off the power or terminate the process On your PC do not carry out any overwriting installation for the installation of a new OS in the installation partition of the existing OS In a case of reinstallation where an OS is uninstalled and the OS is then reinstalled install the software and carry out the license reauthentication this enables the software to start The method for reauthentication varies depending on your situation Please contact Sales for details e When you specify the compatibility mode in the OS on your PC do not start the software under such conditions Specification of the compatibility mode is not covered by the support service imageWARE Software License Registration Guide 1 Requirements 1 Requirements This software requires the following OS Web browser Windows 98 SE Windows Me Windows 2000 Professional SP4 Windows 2000 Server Advanced Server SP4 Windows XP Professional SP1 Windows XP Professional SP2 Windows XP Home Edition SP1 Windows XP Home Edition SP2 Windows Server 2003 Standar
17. n any of the submenu windows you can return to the previous window by clicking Back The confirmation dialog box is displayed if you click Cancel Click OK to exit the license authentication process Click Cancel to return to the previous window 11 imageWARE Software License Registration Guide 4 Online Authentication 4 Online Authentication This section describes how to authenticate your license over the Internet If your PC is connected to the Internet the authentication process is performed automatically 1 Inthe License Authentication window select Online Authentication and click Next The Online Authentication window is displayed Enter the License Access Number of your software and follow the instructions displayed on the screen to complete the license authentication process E Note License Access Number 16 four digits x 4 alphanumeric characters Enter the License Access Number of your software Ifthe License Access Number is not correctly entered the error message window shown below is displayed Click Back to re enter the correct License Access Number Z License Authentication Wizard Web Page Dialog xi Canon License Authentication The License Access Number is incorrect Enter the License Access Number again Confirm the message and then click License Issuance to issue a license again License Management System Client Application version xx CANON INC 2006 12
18. n below is displayed Specify the request data file for the PC to which the license is transferred and click Transfer License License Information Management Xi Canon License Information Management L Confirm License to Transfer License of the following product which has been installed on your PC will be transferred to another PC The following product can no longer be used once its license is transferred Authenticate the license from the destination PC after the transferal process is finished Product Name License Access Number License Type KZ3H 2T6C J953 7 PRODUCTI XEKM PC Dedicated License I Load Request Data File on Destination PC Expiration Does Not Expire Specify the request data file of the destination PC File Name Browse License Management System License Information Management Version 1 00 CANON INC 2006 Back V Transfer License X Close 28 imageWARE Software License Registration Guide 9 Transfer License E Note To specify the request data file enter the full path in the text box or click Browse to locate the request data file If the request data file is not readable the error message window shown below is displayed Confirm the message click Back and then specify the request data file again License Information Management ae xi Canon License Information Management A Could not read the specified Request Data File Confim the message and the
19. n click Transfer License to issue a license again License Management System License Information Management Version 1 00 CANON INC 2006 Back X Close 29 imageWARE Software License Registration Guide 9 Transfer License 2 The License Transferal Completed window shown below is displayed Click Close Co x Canon License Information Management L License Transferal Completed License has been transferred Authenticate the license from the destination PC License Management System x License Information Management Version 100 CANON INC 2006 To License Information List x Close 3 Perform reauthentication of the license on the PC to which the license has been transferred e For information on how to perform reauthentication of the license online refer to Chapter 4 Online Authentication e For information on how to perform reauthentication of the license offline refer to Chapter 5 Offline Authentication 30 imageWARE Software License Registration Guide 10 Return License 10 Return License This section describes how to return the software license installed on your PC to the server If you do not use the software on your PC for a long period of time or if you use the software with another PC return the license to the server temporarily If you use the software with another PC this is different from a transfer and you can carry out reauthentication using the same License Access Number w
20. ng to the task that you want to perform License Information Management i x CANON License Information Management l License Information Product Name License Access Number License Type Expiration KZ3H 2T6C J953 PC Dedicated Does Not PRODUCTI XEKM Lisenss Expire Transfer Return License Management System License Information Management Version 1 00 CANON INC 2006 x Close E Note Only PC Dedicated Licenses can be transferred or returned A PC Dedicated License is a license that can be used only on a PC requiring the license Transfer Click this button to transfer a license to another PC Return Click this button to return a license to the server 25 imageWARE Software License Registration Guide 8 License Information Management In any of the submenu windows you can return to the previous window by clicking Back Click Close to exit the License Information Management application If a system error occurs the system error message window shown below is displayed Click Close and contact Sales License Information Management ax CANON License Information Management The system error occurred 205 Contact the sales where you purchased this application for details License Management System License Information Management Version 1 00 CANON INC 2006 26 imageWARE Software License Registration Guide 9 Transfer License 9 Transfer License This section describes how to transfer
21. nse Authentication Wizard x Canon License Authentication Create a request data file for offline authentication Send the created request data file to the Sales After the Sales receives the request data file a license file for authentication will be sent to you shortly For license transferal the request data will be used in the source PC as information of the destination device l Create Request Data for Offline Authentication Step1 Enter the License Access Number of your application License Access Number i S License Management System Client Application version xx CANON INC 2006 Back Next gt X Cancel 15 imageWARE Software License Registration Guide 5 Offline Authentication E Note License Access Number 16 four digits x 4 alphanumeric characters Enter the License Access Number of your software Ifthe License Access Number is not correctly entered the error message window shown below is displayed Click Back to re enter the correct License Access Number License Authentication Wizard xi Canon License Authentication A The License Access Number is invalid Try to enter the License Access Number again License Management System Client Application version CANON INC 2008 iS Back Next gt X Cancel 16 imageWARE Software License Registration Guide 5 Offline Authentication 2 The Create Request Data for Offline Authentication S
22. stration Guide Precautions for License Authentication Precautions for License Authentication In order to use the software normally it is important to ensure that license authentication is carried out smoothly and this section gives guidelines and precautions that you should always take The following cases may occur the license may be lost and the software is unable to start the license cannot be seen from the Information Management application or the original license information cannot be restored completely Please read this section carefully before using When you need to carry out the following operations or where the software or the License Information Management application does not start after the following operations have been carried out please contact Sales Your License Access Number may be required please keep the License Access Number and material provided with the software product in a safe place Do not execute the System Restore tool in Windows Me Windows XP and Windows Vista or the Backup Restore tool in Windows 2000 and Windows Server 2003 Do not back up or recover files or the registry of your PC by using a backup tool or similar program Do not copy or restore the disk image of your PC to another PC or hard disk by using a backup tool or similar program copying or restoration is prohibited when you use this software However when the disk image needs to be copied to another PC or hard disk due to unavoidab
23. tep2 window shown below is displayed Specify the destination folder to save the request data file and click Next License Authentication Wizard x CANON License Authentication l Create Request Data for Offline Authentication Step2 Specify a destination to save the request data file Destination Browse The necessary files will be created in the specified destination Client Application version xx CANON INC 2008 Back Next Cancel 17 imageWARE Software License Registration Guide 5 Offline Authentication E Note To specify the destination to save the file enter the full path in the text box or click Browse to locate the destination If the folder you specify cannot be found the error message window shown below is displayed Click Back and specify the destination folder again IIT x Canon License Authentication A Could not save the request data file The folder path to the saving destination is incorect License Management System y Client Application version gt x CANON INC 2008 E Back Next gt X Cancel 18 imageWARE Software License Registration Guide 5 Offline Authentication 3 The Create Request Data for Offline Authentication Complete window shown below is displayed Verify the information displayed in the window select an action to be performed after exiting and click Exit x Canon License Authentication Create Request Data for
24. the software license installed on your PC to another specified PC When you use the software on another PC you can select a specific PC transfer the license to that PC and reauthenticate using the License Access Number on the PC to which the license has been transferred This is different from a return and you can reauthenticate the license only on the PC specified by you An Internet connection is required to transfer a license Make sure that your computer is connected to the Internet When it is not possible to connect to the Internet this function cannot be used Please contact Sales Before transferring the license install the same software onto the PC to which the license is being transferred Start the software and create a request data file on the License Authentication window For information on how to create a request data file refer to Section 5 1 Create Request Data E Note If you intend to use the software license installed in your PC on another PC it is recommended that you use the license under the terms of Chapter 10 Return License and carry out license authentication For specific procedures refer to the License Access Number and material provided with the software product 27 il imageWARE Software License Registration Guide 9 Transfer License In the License Information Management window click Transfer The Confirm License to Transfer Load Request Data File on Destination PC window show
25. ther online authentication or offline authentication For both online authentication and offline authentication refer to the Note in Chapter 3 License Authentication E Note The License Access Number is necessary to authenticate the full license If you have already purchased the software check the License Access Number and material provided with the software product If you want to purchase the software please contact any supplier of Canon products e License authentication has to be done only once However reauthentication is required if the PC or hard disk is replaced or the OS is reinstalled or upgraded The reauthentication method may differ depending on your situation Refer to the sections relating to installation uninstallation and upgrade in the software user s manual and if you have any queries please contact Sales for details Trial License The software allows you to use the product for a specific time period There are no limitations in features and functionality during the trial period Every time you start the software the License Authentication window is displayed to show how many days are left for trial use Authentication is not required Trial licenses are automatically registered at the initial launch of the system regardless of whether your PC is connected to the Internet E Note e After the trial period expires you will be unable to start the software By registering the full license during or after
26. uter is connected to the Internet A message indicating that the license has already been registered is displayed What should I do Check how many licenses are authorized for the License Access Number You cannot exceed the permitted number of licenses Return one or more of the licenses that have already been authenticated For procedures to return the license refer to Chapter 10 Return License Do I need to perform license authentication again if I have re installed the software You do not need to redo the license authentication process unless your PC environment has changed for example if your software has been installed on a different computer How can I perform reauthentication of a license When I replace a new PC When I reinstall the OS When I upgrade the OS e When I replace a hard disk The reauthentication method may differ depending on your situation Refer to the sections relating to installation uninstallation and upgrade in the software user s manual and if you have any queries please contact Sales for details 35 Q6 A6 Q7 A7 imageWARE Software License Registration Guide 11 FAQ How can I get the License Access Number to upgrade my trial license to the full license If you have already purchased the software check the License Access Number and material provided with the software product If you want to purchase the software please contact any supplier of Canon products An
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