GlobeSurfer ® i CON
Contents
1. GlobeSurfer ICON User Guide 1 Welcome to GlobeSurfer iCON 2 Product Features Features Specifications Hardware Specifications System Requirements Other Requirements Powering GlobeSurfer CON What s in the GlobeSurfer iCON package Installing and setting up GlobeSurfer CON NO oO SO Inserting the SIM card Installing the GlobeSurfer CON Connecting the antenna 8 The CON Configuration Tool 9 LED Status Information 10 Troubleshooting Appendix A Limited Warranty Appendix B Safety and health tips Appendix C Qualcomm Licensing information NN OD DA a A A A O mk _ ak sanki ao 0 N gt 17 19 19 Please check with your network provider for advice on network coverage to ensure satisfactory performance of this device Other characteristics such as network cell handover dead coverage spots geographic or structural obstructions etc may also affect the performance of the data transmission Before you proceed be sure to read the Health and Safety Tips in Appendix B GlobeSurfer CON is a self contained wireless access device offering the simplest Internet access method ever It attaches to any PC through the USB connector and provides instant Internet access at DSL speed using the latest HSDPA wireless network technology GlobeSurfer CON combines the convenience of high speed wireless connectivity up to 1 8 Mbps downlink with extreme ease of use Automatic drivers insta2. S software for steps 5 to 8 5 The following screen will pop up for Windows users ithe same action each time you incest RP If the software installation is not pee re eo automatically started the auto start 2 SE feature may be disabled on your kec computer Start Windows Explorer ewka Select the Local Disk CON and start the installer by clicking icon msi _ Alway do the selected action i C Ceen 6 Select Run the program and click OK on W2K you might see the following message This message is inherent to W2K and can be ignored 10 Wait while the CON is being installed This may take a few minutes Multiple New Hardware Detected Bubbles will appear When the New Hardware Installed Bubble appears your GlobeSurfer CON is ready to use The GlobeSurfer CON is now installed 4 Found New Hardware Your new hardware is installed and ready to use Wait until either the UMTS or GPRS LEDs double blinks To make a connection simply Press the Connect button on the GlobeSurfer CON UMTS LED N LED Connect button Although an external antenna is generally not necessary one can be connected Gently insert the antenna straight to the antenna connector see drawing While the external antenna is connected the internal antenna is automatically disconnected antenna connector With the installation of GlobeSurfer CON the iCON Configuration Tool is aut
3. able Disable the PIN code current selection is highlighted Simply click Enabled or Disabled as desired You will be required to supply your PIN code If you enter the wrong PIN Code 3 times you will need to supply the PUK code The PUK code window will automatically be displayed Change the APN Replace the old APN and click Save APN Connect Disconnnect Left click the CON s icon and choose Connect if not connected When you are already Connected you will have the option to Disconnect TI 1 Open ICON Configuration Getting an information summary When the mouse pointer is hovered on the GlobeSurfer CON s icon in the systray the tooltip will display some basic information Selected Network Selected Technology Signal Strenght Connection Status network name UMTS LED GPRS LED connect button signal strenght LED Blinking sequence GPRS amp UMTS LEDs blink simultaneous CON is searching for network GPRS LED permanently on iCON Connected on GPRS GPRS LED slow single blink CON is registered to the GPRS network GPRS LED slow double blink CON is attached to the GPRS network UMTS LED permanently on CON Connected on UMTS UMTS LED slow single blink ICON is registered to the UMTS network UMTS LED slow double blink CON is attached to the UMTS network Signal strenght LEDs 5 LEDs on Excellent Signal 1 LED on Very poor signal strenght LEDs circling CON attempting to con
4. caused by a bug or defect in the third party s product STANDARD WARRANTY SERVICE Standard warranty service for hardware products may be obtained by delivering the defective product accompanied by a copy of the dated proof a purchase to Option s Corporate Service Center or to an Authorized Option Reseller during the applicable warranty period Standard warranty service for software products may be obtained by calling Option s Corporate Service Center or an Authorized Reseller within the warranty period Products returned to Option Corporate Service Center must be pre authorized by Option with a Return Material Authorization RMA number marked on the outside of the package and sent prepared insured and packaged appropriately for safe shipment The repaired or replaced item will be shipped to Customer at his own expense not later that thirty 30 days after receipt by Option WARRANTIES EXCLUSIVE if an Option product does not operate as warranted above customer s sole remedy shall be repair or replacement at Option s option The foregoing warranties and remedies are exclusive and are in lieu of all other warranties express or implied either in fact or by operation of law statutory or otherwise including warranties of merchantability and fitness for a particular purpose Option neither assumes nor authorizes any person to assume for it any other liability in connection with the sale installation maintenance or
5. llation built in control applet and one button connect all contribute to maximum user friendliness There is no need for installing SW from discs connecting DSL wires and filters setting parameters It therefore appeals to the broadest market of PC owners looking for simple access to Internet and associated services like e mail Instant messaging on line gaming or media download GlobeSurfer CON connects to the Internet at data speeds of up to 1 8 Mbps using HSDPA and up to 384 Kbps using UMTS And in areas beyond 3G coverage GlobeSurfer CON still enables reliable and secure data connections over EDGE at up to 247 Kbps Connect anytime anywhere antenna connect UMTS LED lt lt a LED Connect button signal LED Plug n Play zero configuration Powered via USB interface Provides HSDPA and UMTS High speed data up to 1 8 Mbps Provides EDGE GPRS GSM data up to 247 Kbps connectivity Compatible with nearly all modern Desktop and laptop PC s equipped with Microsoft or Mac OS HSDPA UMTS Air Interface 2100 MHz UMTS 384 Kbps operation in downlink 384 Kbps in uplink High Speed packet switched data up to 1 8 Mbps downlink 384 Kbps uplink EGPRS GSM Air Interface Bands 850 900 1800 1900 MHz US Cellular EGSM DCS and US PCS bands USB 1 1 interface Powered via the USB interface Built in Antenna Miniature External Antenna Connection for optional external antenna Connect Disconnect butt
6. nect SYMPTOM POSSIBLE CAUSE POSSIBLE SOLUTION No LEDS burning on iCON USB cable not connected with CON or computer Connect Cable Signal Strenght LEDs keep circling but iCON does not con nect when clicking the Connect button APN Incorrect Use the CON configura tion Tool to update your APN UMTS or GPRS LED do not start double blinking CON does not attach to GPRS or UMTS No SIM inserted Disconnect the cable Insert the SIM and reconnect the cable Insufficient signal strength Check signal strength on the LED s Move CON to location with better coverage e g windows Use external antenna SIM card was not present when powering CON and reconnect cable while SIM is present Disconnect the cable Insert the SIM and reconnect the cable Drivers are not properly loaded CON shows yel low exclamation marks in Device Manager Close all ports before disconnecting iCON cable from your computer Close communication software that might be accessing CON HARDWARE Option warrants its products to be free from defects in workmanship and materials under normal use and service for one year If a product does not operate as warranted during the applicable warranty period Option shall at its option and expense repair the defective product or part deliver to Customer an equivalent product or part to replace the defective item All products replaced will bec
7. omatically installed Although the GlobeSurfer CON is designed to be fully plug and play some users may whish to change some of the standard settings For this purpose the CON Configuration Tool is supplied with GlobeSurfer CON This tool is automatically installed during installation of the GlobeSurfer CON lf the PIN code is enabled on your SIM card is enabled you will need to supply the PIN code before you can work with GlobeSurfer CON Authorization Remark for Mac OS users please follow the instructions of the user manual that is located on the CD with Mac OS software The ICON Configuration Tool is running in the background while the CON is attached to the computer and can be launched either from the Systray Left click the GlobeSurfer CON s icon and choose Open CON Configuration 3 12 or Connect Open ICON Configuration the Control Panel Double click the iCON Configuration icon Control Panel From the main screen you can O amp 8TION Conected Select the Technology current selection is highlighted Simply click on the technology desired and the GlobeSurfer CON will switch to it Bear in mind that when switching the GlobeSurfer CON needs to register to the network again During this time both LEDs will blink Wait until one of the LEDs double blinks again before you try to connect again see LED Status for more information on blinking sequences En
8. ome property of Option Replacement products may be new or reconditioned Option shall not be responsible for any software firmware information or memory data of Customer contained in stored on or integrated with any products returned to Option pursuant to any warranty SOFTWARE Option warrants that the software programs licensed from it will perform in substantial conformance to the program specifications therefore for a period of ninety 90 days from the date of purchase from Option or its Authorized Reseller Option warrants the magnetic media containing software against failure during the warranty period No updates are provided Option s sole responsibility hereunder shall be at Option s discretion to replace any defective media with software which substantially conforms to Option s applicable published specifications Customer assumes responsibility for the selection of the appropriate applications program and associated reference materials Option makes no warranty that its products will work in combination with any hardware or applications software products provided by third parties that the operation of the software products will be uninterrupted or error free or that all defects in the products will be corrected For any third party products listed in the Option software product documentation or specifications as being compatible Option will make reasonable efforts to provide compatibility except where the non compatibility is
9. on Connect Status LEDs and Signal Strength LEDs SIM card interface compliant with 3GPP 31 101 and 31 102 supporting 1 8 and 3V UICCs Environmental Operating temperature 0 to 40 C This product is not compatible with and may not be used on a USB 1 0 port Windows 2000 Windows XP or Mac OS USB 1 1 Type A port 10 Mb free hard disk space To use CON you need a standard small SIM card the same SIM card that is used in mobile phones Your CON is powered through the USB 1 1 interface GlobeSurfer CON USB Cable OS Quick Install Guide User Manual In some cases the package may contain a SIM card supplied by your Mobile Operator an external antenna a CD ROM with software for Mac 0S 1 Verify that you have a plug in SIM card and locate the golden connector area on this SIM 2 Look for the SIM slot at the front of the GlobeSurfer CON 3 Insert the SIM card with the cut corner first and with the golden connector area on it facing downwards 4 Push the SIM carefully into the slot until it is firmly seated Press the SIM slightly further in the SIM slot to release the SIM card 1 Power up the computer 2 Insert the SIM in the GlobeSurfer CON 3 Insert the mini B USB connector into the CON 4 Insert the large Type A USB connector in the USB port of your PC GlobeTrotter GT MAX HSUPA USER GUIDE 9 Remark for Mac OS users please follow the instructions of the CD with Mac O
10. ther implanted medical equipment Do not use your CON in a potentially explosive atmosphere Do not attempt to disassemble CON Doing so will void warranty Service should only be performed by Authorized Service Centers Licensed by QUALCOMM Incorporated under at least one or more of the following United States Patents and or their counterparts in other nations 4 901 307 5 490 165 5 056 109 5 504 773 5 101 501 5 506 865 5 109 390 5 911 073 5 228 054 5 535 239 5 267 261 5 544 196 5 267 262 5 968 483 5 337 338 5 600 754 5 414 796 5 657 420 5 416 797 5 659 569 5 710 784 5 778 338 Copyright Option nv 2007 all rights reserved No parts may be reproduced without written permission The Apple logo Mac and Mac OS are trademarks of Apple Computer Inc Option nv Gaston Geenslaan 14 3001 Leuven Belgium www option com
11. use of its products Option shall not be liable under this warranty if its testing and examination disclose that the alleged defect in the product does not exist or was caused by Customer s or any third person s misuse neglect improper installation or testing unauthorized attempts to repair or any other cause beyond the range of intended use or by accident fire or other hazard LIMITATION OF LIABILITY in no event whether based in contract or tort including negligence shall Option be liable for incidental consequential indirect special or punitive damages of any kind or for loss of revenue loss of business or other financial loss arising out of or in connection with the sale installation maintenance use performance failure or interruption of its products even if Option or its Authorized Reseller has been advised of the possibility of such damages Do not expose CON to extreme temperatures such as found near a hot radiator or stove or in a car parked in the sun Do not expose CON to extreme cold temperature such as a car parked outdoors in winter Do not expose CON to water and moisture To prevent possible interference with aircraft systems safety regulations require you to have permission from a crewmember to use CON while he plane is on the ground You must not use CON while the plane is in he air CON may cause interference some implanted cardiac pacemakers equipment for people with hearing impairments and all o
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