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Card Management User Manual

1. THIETCRNCTHRCTTNECCTHETTTHRTTT REST RET IET NUTS uo ex dee dem ORACLE Field Description Field Name Card Number Search On MCA No MCA Title From date To date Financial Transactions Serial No MCA No Sub Account No Deposit No Account Currency Transaction date Description Mandatory Input Numeric Enter the card number for which the inquiry is to be done Mandatory Drop down Default value Financial Transactions Two drop down values e Financial Transactions e Non financial Transactions Mandatory Pick list This field displays the MCA number for the selected card Enter a valid MCA no Display This field displays the ID of the customer Display Title of the MCA account is displayed after MCA number is inputted Mandatory Date Enter the From date From Date cannot be greater than the current posting date Mandatory Date Enter the To date To Date cannot be greater than the current posting date Display This field displays the serial number for selected card Display This field displays the MCA number for selected card Display This field displays the sub account number for selected card Display This field displays the deposit No of the selected card Display This field displays the account Currency for selected card Display This field displays the transaction date for selected card ORACLE Posting dat
2. Field Description Column Name Description Account No Display This column displays the account number which can be either linked or de linked Date Display This column displays the date on which the change happened Default Y N Display This column displays whether the account is a primary account number Link Y N Display This column displays whether the account was linked Y or de linked N Branch Code Display ORACLE Teller ID Mailing Address Search Criteria Customer Id online C Batch Card Product 2 SAVINGS I Reissue This column displays the branch in which the change was done Display This column displays the ID of the user who initiated the change Search String 602045 Cust IC 555554444 ID 02045 Home Branch 9999 Full Name SUMUEL S MOHMAD Short Name SUMUELSMOHMAD EET Old Card No El Card Details Card Status History Account Link History Mailing Address Beneficiary Accounts collect mail Collecting Branch 5555 FA Address ss p p n City State Phone Record Details Input By Authorized By Last Mnt Date Last Mnt Action Authorized E c D c C C C C ok cese cea Field Description Field Name Description Modality Collecting Branch Mandatory Radio Button Select the appropriate dispatch option The options are e Collect e Mail Conditional Pic
3. Card Details ORACLE Branch code 9999 I Card Product 1 El Card Details 9999 s4 PT Field Description Column Name Description Branch Display This field displays the branch code in which blank cards are available Card Product Display This field displays the card product to which the available card belongs No Of Available Display Cards This field displays the number of available blank cards 6 Click the Close button ORACLE 1 4 CMO1 Card Maintenance Using this option the bank can issue or reissue a card in batch or an online mode The card details tab allows you to link the primary account number and the default account number to the card and modify the existing account linkage of a card The supplementary cards can also be issued using this option Definition Prerequisites e 8053 Customer Addition Modes Available Add Modify Cancel Amend Authorize Inquiry For more information on the procedures of every mode refer to Standard Maintenance Procedures To issue or reissue a card 1 Type the fast path CMO1 and click Go or navigate through the menus to Transaction Processing gt Customer Transactions gt Card Maintenance 2 The system displays the Card Maintenance screen Card Maintenance ORACLE Card Maintenence Search Criteria Customer Short Name V Search String CustIC we Home Branch Full Name Short Name
4. Click Ok to Continue Click the Ok button 11 The card maintenance details are added once the record is authorized ORACLE 1 6 CMS01 Card Maintenence Using this option card details like embossed name issue date expiry date etc are maintained The bank can reissue a card in a batch or an online mode Whenever there is a reissue the system generates the card number The card details tab allows you to link the primary account number and the default account number to the card and also modify the existing account linkage of a card Definition Prerequisites e Customer Definition e Card Product Definition e Card account linkage definition for modification Other Prerequisites Not Applicable Modes Available Add Modify Cancel Amend Authorize Inquiry For more information on the procedures of every mode refer to Standard Maintenance Procedures To add card details 1 Type the fast path CMSO01 and click Go or navigate through the menus to Transaction Processing Customer Transactions Card Maintenance 2 The system displays the Card Maintenance screen Card Maintenance ORACLE Card Maintenence Search Criteria Customer Short Name Search String Home Branch Short Name Card Details Card History Embossed Name Card Status Single Stripe Double Stripe Date Entry HE Issue Date 31 03 2008 Ba Expiry Date Last Used EE Change Limit He Retry Allow
5. Close Clear Field Description Field Name Description Embossed Name Mandatory Alphanumeric 120 Type the name that will appear on the issued card Card Status Display This field displays the current status of the card Language Mandatory Drop Down Select the language in which the card is maintained from the drop down list The options are e English e Chinese Issue Date Mandatory Pick List DD MM YYY Y Select the date on which the card is issued from the pick list ORACLE Expiry Date Remarks Mandatory Pick List DD MM YYYY Select the expiry date of card after which the card cannot be used from the pick list Mandatory Alphanumeric 120 Type the remarks for the transaction Column Name Description Account Linked Account No Display Product Name Account Title Account Relation Default Y N Link Y N Card Status History This column displays the account number belonging to the selected customer and will be associated with the card to be issued Display This column displays the product to which this account belongs Display This column displays the title given for the account number Display This column displays the relation of selected customer to the account Display This column displays whether the account is primary account number By default it is displayed as Y Display This column displays the link status By default i
6. MCA Title aLEXM Multi Currency Package 5212 Module Home Branch Default MCA 5 Click the Ok button The system displays the message Record Modified Authorisation Pending Do you want to continue Click the OK button 7 The linking or delinking of card with MCA is done once the record is authorised ORACLE 1 14 CM14 Card Type Master Maintenance The card type master allows to define various card types Definition Prerequisites Not Applicable Modes Available Add By Copy Add Modify Cancel Amend Authorize Inquiry For more information on the procedures of every mode refer to Standard Maintenance Procedures To add a Card type 1 Type the fast path CM14 or click Go or navigate through the menus to Global Definitions gt Customer Transactions gt Card Type Master Maintenance 2 The system displays the Card Type Master Maintenance screen Card Type Name Remarks Record Details Input By Authorized By Last Mnt Date Last Mnt Action Authorized 3 Enter the Card Type Id 4 Enter Card Type Name ORACLE Field Description Field Name Description Card Type ID Alphanumeric Text box Type the card type ID in this field Gard Type Name Alphanumeric Text box Enter the card type Name in this field Card Type ID ranscard Card Type Name TransitCardFor tansport Remarks Authorized By Las
7. Record Details Input By Authorized By Last Mnt Date Last Mnt Action Authorized O Add Modify Delete O cancel O Amend O Authorize Inquiry ok Close Clear Field Description Field Name Description Search Criteria 1 Mandatory Drop Down Select the search criteria to search for the customer from the drop down list The options are e Customer IC Complete Match The identification criteria IC arrived at by the bank during customer addition e Katakana Kanji Name Complete Match The entered name will be checked in the NLS master full name A complete match of full name is Katakana Kanji name e Katakana Kanji Name WildCard Match The entered name will be checked in the NLS master full name A wildcard match of full name is Katakana Kanji Name e Katakana Single Byte The entered name will be checked in the customer master A single byte match of full name is Katakana name Search String 1 Mandatory Alphanumeric 20 ORACLE Search Criteria 2 Search String 2 Home Branch Full Name Short Name Type the search string to search for a customer corresponding to the search criteria selected in the Search Criteria 1 field Optional Drop Down Select the search criteria to search for the customer from the drop down list The options are e Date of Birth YYYYMMDD Complete Match e Mobile No Wildcard Match e Home Phone Wildcard Match Mandatory Pick List Type the search
8. Short Name Card Type Card No LJ Card Details card History S No Card No Card Typelissue Date History Posting Date From Status To Status Record Details Input By Authorized By Last Mnt Date Last Mnt Action Authorized Add OModify Delete O Cancel O Amend O Authorize Olnquiry Show History Field Description Column Name Description S No Display This column displays the serial number of the card which is maintained Card No Display This column displays the number of the card which is maintained Card Type Display This column displays the type of the card which is maintained Issue Date Display This column displays the date on which the card is issued History Posting Date Display This column displays the history posting date of the card which is maintained From Status Display ORACLE This column displays the initial status of the card To Status Display This column displays the changed status of the card after modification 7 Click the Ok button 8 The system displays the message Record Added Authorization Pending Click Ok to Continue Click the Ok button 9 The new card details are added once the record is authorized ORACLE 1 7 CM04 Card Activation Using this option the bank can activate a card which has status as lost unblock generated mailed or blocked The status of the card is changed using the Card Status Change Fast Path CM03
9. Click the Ok button The system displays the list of blank cards request in the Request Log tab pe ON Ss Request Log ORACLE Blank Cards Request Card Product s se el No Of Cards ree Request Log REFODO000104 700 3 1 2008 01 31 00 00 00 0 x REF000000162 700 3 4 2008 01 31 00 00 00 0 R Record Details Input By Authorized By Last Mnt Date Last Mnt Action Authorized ok see Sen Field Description Column Name Description Reference Number Display This column displays the request reference number using which a particular request can be cancelled amended or authorized Branch Display This column displays the branch code for which the request is made Card Product Display This column displays the card product to which the requested cards belong No of Cards Display This column displays the number of cards that are requested Log Date Display This column displays the date on which the request is made ORACLE Status Display This column displays the current status of the request 5 Click the Close button ORACLE 1 3 CMO6 Blank Cards Inventory Using the this option the current blank cards pre prepared cards inventory can be monitored The bank requests for the blank cards using the Blank Cards Request Fast Path CM02 option Note If branch code is not specified then an inventory for all branches will be displayed If the card pro
10. Reissue La Old Card Number Card Type amp Card Sequence Number Input By Authorized By Last Mnt Date Last Mnt Action Authorized 7 Enter the relevant information in the various tabs ORACLE Card Details Last Mnt Date Last Mnt Action Field Description Field Name Description Embossed Name Display This field displays the name that will appear on the issued card Card Status Display This field displays the current status of the card Language Mandatory Drop Down Select the language in which the card is maintained from the drop down list Issue Date Display This field displays the date on which the card is issued Expiry Date Display This field displays the expiry date of card after which the card cannot ORACLE be used Remarks Optional Alphanumeric 120 Type the remarks for the transaction Card Status History Customer Search Search Criteria Customer Short Name Search String b m Customer IC 999988887777 Home Branch 9999 ORACLE DEMO BAI Full Name BHAVESH Short Name BHP nD TTT Authorized By Last Mnt Date Last Mnt Action Field Description Column Name Description Change Date Display This column displays the date on which the card status was changed Fr
11. option as per the functional requirement Cards having status as active and generated are changed to some other status like lost block etc through this option Definition Prerequisites e Customer Definition e Customer to Card linkage Modes Available Modify Cancel Authorize For more information on the procedures of every mode refer to Standard Maintenance Procedures To activate a card 1 Type the fast path CM04 and click Go or navigate through the menus to Transaction Processing gt Customer Transactions gt Card Activation 2 The system displays the Card Activation screen Card Activation Gard Activation Search Criteria Customer Short Name Search String lez DLS123 ID 600886 _ Home Branch 999 Full Name Short Name DLS123 Card No 999123000085 J Current Status New Status Comments CARD ACTIVATED ns Record Details Input By Authorized By Last Mnt Date Last Mnt Action Authorized Add Modify Delete O cancel Amend O Authorize Inquiry Ok Close Clear ORACLE Field Description Field Name Search Criteria Search String Home Branch Description Mandatory Drop Down Select the search criteria to search for the customer from the drop down list The options are e Customer short name The short name of the customer e Customer IC The identification criteria IC arrived at by the bank during customer addition e Customer ID The unique identification gi
12. Online Batch Card Product i ll Card No Gl Reissue Old Card No Card Details Card Status History Account Link History Mailing Address Beneficiary Accounts Embossed Name Card Status Language Issue Date Expiry Date 15 01 2018 E Remarks L i AcountLinked Recount No Account Branch Code Product Name Account Title Account Relation Default Y N tink Y N Record Details By Authorized By Last Mnt Date Last Mnt Action Authorized ok close cte Field Description Field Name Description Search Criteria Mandatory Drop Down Select the search criteria to search for the customer from the drop down list The options are e Customer short name The short name of the customer e Customer IC The identification criteria IC arrived at by the bank during customer addition e Customer ID The unique identification given by the bank Search String Mandatory Alphanumeric 20 Type the search string to search for a customer corresponding to the search criteria selected in the Search Criteria field If the search criterion is specified as customer s short name or IC then any letter of the short name or IC can be entered The system displays the pick list of all those customers having those letters in their ORACLE Cust IC Home Branch Full Name Short Name Card Issue Mode respective criteria Choose the appro
13. Select the code relating to the issued card from the drop down list The printing material like mail receipt confirmation number will be sent by the printing company along with the re issued card for ensuring proper delivery Optional Check Box Select the Reissue check box to reissue a card Conditional Pick List ORACLE Select the old card number from the pick list In case of reissue an old card number is mandatory Assign Same Optional Check Box ContractNo Select the Assign Same ContractNo check box to have the same contract number on the new card If the check box is not selected then the system will generate the new contract number The user will be allowed to login in MB IB or TB if same contract number is assigned However the random number will not be the same Hence random number authentication pending transaction will not be allowed Click the Add button Select the search criteria from the drop down list Type the search string and press the lt Tab gt key Select the card product from the pick list 3 4 5 6 7 Card Maintenance Enter the other relevant information Card Maintenence Search Criteria 1 Search Criteria 2 Search String 1 E 1 Search String 2 C5 Ic ID Home Branch Full Name Short Name Kana Name Kanji Name Home Phone 37 i Mobile Phone Date of birth Online Batch Card Product C
14. Select the mode in which the card is issued The options are e Online e Batch ORACLE e Online amp Batch Card Product Mandatory Numeric Three Validity Type the validity period of the card product Card Number Length Mandatory Numeric 2 This field displays Card Number Length Pin Length Mandatory Numeric 3 This field displays Pin Length Card BIN Mandatory Picklist Numeric 6 Select Card Bin BIN Name Mandatory Output Character 36 This field displays Bin Name After selecting the Card BIN BIN Name will be enabled 3 Click the Add button 4 Enter the card details and click the Ok button ORACLE Card Master Setup Card Product 12 Description VISA CARD Card Issue Mode Online Batch Online amp Batch Card Product Validity 10 Years Card Number Length 19 Pin Length 4 Card BIN 423368 E BIN Name VISA Card 5 Click the Ok button to add the current record The system displays the message Record Added Authorization ORACLE Card Issue Mode Online Batch Online amp Batch Card Product Validity 10 Years Card Number Length 10 Pin Length 4 Card BIN 428368 mee MisAcad 7A Oracle Flexcube MessageBox Webpage Dialog E3 A FCR1744 Record Added Authorisation Pending Last Mnt Date 6 Th
15. displayed in the card number field Conditional Pick List Select the card product from the pick list Mandatory Numeric 20 Select the card number from the pick list In online issuing mode the card number is mandatory and will be validated against the branch inventory Optional Check Box Select the Reissue check box to reissue a card Conditional Pick List Select the old card number from the pick list This field is enabled if the Reissue check box is selected In case of reissue an old card number is mandatory and the card status is validated for Lost or Damaged status Mandatory Pick list Numeric 3 Select the Card Product Code Mandatory Pick list Character 10 Select the card type Pick list containing values from Card Type Master Maintenance FP CM14 Optional Output 1 This field displays Card Sequence Number incase card is re issued with same card number ORACLE Click the Add button Select the search criteria from the drop down list Type the search string and press the lt Tab gt key ou Fw Select the card product from the pick list Customer Card Maintenance Customer Search Search Criteria Customer Short Name Search String J g Customer IC 10000022 Home Branch 9999 ORACLE DEMO BAI Full Name AB EXPORTS Short Name AB EXPORTS Customer D Card Product au Card Number
16. from the pick list Card Maintenance ORACLE Search Criteria Customer ld Search String Cust IC 555554444 ID 602045 Home Branch 9999 Full Name 1 sumuec S MOHMAD Short Name SUMUELSMOHMAD Online Batch Card Product Card No Reissue Old Card No Card Details Card Status History Account Link History Mailing Address Beneficiary Accounts Embossed Name SUMUEL S MOHMAD a Card Status Language v Issue Date Expiry Date Remarks Account Linked fod EFO RICN nam AS PGS9 SAVING ACCOUNT N 000000054023 9999 PGS9 SAVING ACCOUNT _ SUMUELSMOHMAD sow N a 1 000000054031 9999 PGS9 SAVING ACCOUNT N N 000000054049 9999 PGS9 SAVING ACCOUNT SUMUELSMOHMAD sow N 000000054056 9999 PGS9 SAVING ACCOUNT _ SUMUELSMOHMAD N N 000000054064 9999 PGS9 SAVING ACCOUNT _ SUMUELSMOHMAD N N 000000054072 9999 PGS9 SAVING ACCOUNT sumuELsMOHMAD sow N N 000000060608 9999 REVOLVING LOAN FOR RMLMS sow N N 000000060665 9999 REVOLVING LOAN FOR RMLMS sow N N Record Details Input By Authorized By Last Mnt Date Last Mnt Action Authorized O modifi Delete O cancel i O aud O ingu ok cs c 7 Enter the relevant information in the various tabs Card Details ORACLE Card Maintenence Search Criteria CustIC 555554444 ID 602045 7j Online Batch r Full Name SUMUE S MOHMA Rei
17. of the customer for whom the card is maintained Display This field displays the mobile phone number of the customer for whom the card is maintained Display This field displays the birth date of the customer for whom the card is maintained Mandatory Pick List Select the card number from the pick list The card number of which status has to be changed Display This field displays the current status of the selected card It displays the status of the card as the card number is selected in the Card No pick list Display This field displays the current status of the selected random number It displays the status of the random number as the card number is selected in the Card No pick list Mandatory Drop Down Select the action to be performed on the card from the drop down list The options are e Block Card e Block Random Number e Activate Card e Activate Random Number ORACLE Comments Optional Pick List Select the reason for changing the card and random number status from the pick list The user can also enter the comments 3 Click the Modify button 4 Select the search string type the search criteria and press the lt Tab gt key 5 Enter the other relevant information Card and Random Number Status Change Card and Random Number Status Change Search Criteria 1 Search Criteria 2 Search String 1 1 Search String 2 E IC ID Home Branch Full Name Short Name Ka
18. string to search for a customer corresponding to the search criteria selected in the Search Criteria 2 field Display This field displays the identification code of the customer A customer IC along with customer type is a unique method of customer identification across the bank covering all branches Based on the combination the system can identify the customer as an existing customer even when the customer opens a new account in another branch A social security number passport number birth certificate or corporate registration can be used as a customer IC Display This field displays the ID of the customer A customer ID is an identification number generated by the system after customer addition is completed successfully This running number unique to a customer across the system is generated after the system has identified the customer IC and customer category combination to be non existent in the system This ID is used for searching and tracking the customer in the system Display This field displays the short name of the branch where the customer s account is opened The customer signature record and the other customer papers will are kept in this branch These short names are maintained in the Branch Master Maintenance Fast Path BAMO3 option Display This field displays the full name of the customer The full name of the customer is defaulted from the Customer Addition Fast Path 8053 option Di
19. the drop down list The options are e Customer short name The short name of the customer e Customer IC The identification criteria IC arrived at by the bank during customer addition e Customer ID The unique identification given by the bank Search String Mandatory Alphanumeric 20 Type the search string to search for a customer corresponding to the search criteria selected in the Search Criteria field If the search criterion is specified as customers short name or IC then any letter of the short name or IC can be entered The system displays ORACLE Home Branch Full Name Short Name Card No Current Status the pick list of all those customers having those letters in their respective criteria Choose the appropriate customer from the existing customer list For example if the customer s short name is George Abraham One can search the above customer by entering Geo in the Search String field Display This field displays the identification code of the customer A customer IC along with customer type is a unique method of customer identification across the bank covering all branches Based on the combination the system can identify the customer as an existing customer even when the customer opens a new account in another branch A social security number passport number birth certificate or corporate registration can be used as a customer IC Display This field displays the ID of the custome
20. A check box to specify whether the account is ORACLE default MCA 5 Click the TD MCA Details tab to view the TD MCA linkage details TD MCA Details SUE Card Number 242844418 18838998903 Bl CardType amp Desc 733 Debit Card CASA MCA Details RD MCA Details Remarks Record Details Input By Authorized By Last Mnt Date Last Mnt Action Authorized a Hid avos OL DHere o Cerer mers UA NOS ox cese e Field Description Field Name Description MCA No Display This field displays the MCA number MCA Title Display This field displays the MCA title of the account number Home Branch Display This field displays the home branch of the MCA Multi Currency Package Display ORACLE This field displays the multi currency package 6 Click the RD MCA Details tab to view the RD MCA linkage details RD MCA Details Card Number 242844418 18838998903 EJ Card Type amp Desc 738 Debit Card CASA MCA Details TD MCA Details Authorized By Last Mnt Date Last Mnt Action Authorized Modify C Delete Cancel Amend Authorize 9 Field Description Field Name Description MCA No Display This field displays the MCA number MCA Title Display This field displays the MCA title of the account number Home Branch Display This field displays the home branch of the MCA Multi Currency Package Display ORACLE This fiel
21. Action Authorized TSWAPNILM SSWAPNILM i E modi C Dele Cx i C C Ingu ok 7 Click the Ok button 8 The system displays the message Record Modified Authorization Pending Click Ok to Continue Click the Ok button 9 The card status is modified once the record is authorized ORACLE 1 9 CMO05 Card Unblocking Using the Card Unblocking option the bank can unblock a card which has been blocked due to PIN number validations Definition Prerequisites e Customer Definition e Customer to Card linkage Modes Available Modify Cancel Authorize For more information on the procedures of every mode refer to Standard Maintenance Procedures To unblock a card 1 Type the fast path CMO5 and click Go or navigate through the menus to Transaction Processing Customer Transactions Card Unblocking 2 The system displays the Card Unblocking screen Card Unblocking ORACLE Card Unblocking Search Criteria Customer Short Name z Search String amita IC DLS123 ID Home Branch 999 Full Name Short Name OLS123 Card No 99001313000 SCS Current Status Active z New Status r z Comments Record Details Input By Authorized By Last Mnt Date Last Mnt Action Authorized Add Modify Delete C Cancel Amend authorize Inquiry Field Description Field Name Description Search Criteria Mandatory Drop Down Select the search criteria to search for the customer from
22. Card Product Card Product Description Account Product Account Product Description Description Display This column displays the card product to which the account product is linked Display This column displays the description of the card product Display This column displays the account product linked to the selected card product Display This column displays the description of the account product 5 Click the Close button ORACLE 1 2 CMO2 Blank Cards Request Using this option the bank can capture requests for blank pre embossed cards The bank can monitor the inventory of blank cards using the Blank Cards Inventory Fast Path CMO6 option Using the Card Maintenance option the bank can issue or reissue a card in batch or an online mode Definition Prerequisites e BAMO3 Branch Master Maintenance Modes Available Add Cancel Amend Authorize Inquiry For more information on the procedures of every mode refer to Standard Maintenance Procedures To add a new blank card request 1 Type the fast path CMO2 and click Go or navigate through the menus to Transaction Processing gt Customer Transactions gt Blank Cards Request 2 The system displays the Blank Cards Request screen Blank Cards Request ORACLE Blank Cards Request Branch Code zl EJ Card Product No Of Cards ree Request Log Reference Number Branch Card Product No of Cards Log Date Status Rec
23. Oracle FLEXCUBE Card Management User Manual Release 5 0 2 0 0 Part No E52129 01 ORACLE FINANCIAL SERVICES ORACLE ee ee a TET YS Table of Contents index 1 CMOS Gard Acco nt Product Link Sel tr aeterni tr Sa Ere qa SU URVARBEE Peso ea aausdesneiacanse 3 A lO Blank Cas PNSOUESL sisiane S a 7 on MOG BEAK Corde MHS MTP i e raees anana aa aiana Eiaa EEE 12 AMON Ca Manea E ee 16 CAR S AE a e a E E E E EE ar DM uEES DIS s me 36 Wess a GR r0 M 44 Po RMS Car Statis LI 48 Fs RTS EUR NG rseson oaaae aa taiee Seaeediar beeg E AEA 52 10 CM10 Card and Random Number Status Change esee 57 Th OMB Caid Tansaction GUIRY tT m 62 12 CMIS Caid PIN Modification REGi iaeia aaea 66 13 CM13 Card Multi Currency Account Linkage sirisser 69 14 CM14 Card Type Master Maintenance esssssssssssseseeenee enne 73 15 CMMO1 Card MCA Linkage Maintenance essent enne 75 16 CMI2 Customer Card Maintenance sissandi a 82 17 GMT Gand Master SAUR ss eniti epo Ono opi kl pa opc ut o E RAD Cu 90 ORACLE 1 1 CM08 Card Account Product Link Setup Using this option the bank can link different account products to a card product You can setup a card product using the Card Master Setup Fast Path CM07 option Once the card products are defined that needs
24. PIN PIN modification flow is as below 1 Ow s Cos qe Select PIN modification option Enter Old PIN number Enter the new PIN number twice no validation done for PIN number entered On clicking OK Validation of attributes at debit card will be done If no attributes are placed then PIN number of the Debit Card will be modified else it will fail PIN Reset flow is as below 10 Select PIN reset option Enter the new PIN number twice no validation done for PIN number entered On clicking OK Validation of attributes at debit card will be done If Card PIN Loss Reporting attribute is placed then PIN number of the Debit Card will be modified else it will fail The bank is required to manually delete the debit card current attribute Card PIN Loss Reporting using Attribute Application Screen FP APM04 To reset card PIN 1 2 Type the fast path CM15 and click Go or navigate through the menus to Transaction Processing Customer Transactions Card PIN Modification Reset The system displays the Card PIN Modification Reset screen ORACLE Card PIN Modification Reset UE Card Type Description Old PIN Number PIN 1st Attempt PIN 2nd Attempt Embossed Name Issue Date ES Field Description Field Name Description Pin Modify Mandatory Input Numeric Enter the card number for which the inquiry is to be done Pin Reset Mandatory Radio button Th
25. a batch or an online mode Whenever there is a reissue the system generates the card number The card details tab allows you to link the primary account number and the default account number to the card and also modify the existing account linkage of a card Definition Prerequisites e Customer Definition e Card Product Definition e Card account linkage definition for modification Other Prerequisites Not Applicable Modes Available Add Cancel Amend Authorize Inquiry For more information on the procedures of every mode refer to Standard Maintenance Procedures To reissue new card 1 Type the fast path CMO9 and click Go or navigate through the menus to Transaction Processing Customer Transactions Card Maintenance 2 The system displays the Card Maintenance screen Card Maintenance ORACLE Card Maintenence Search Criteria 1 Search Criteria 2 Search String 1 i Search String 2 CL J El IC ID Home Branch Full Name Short Name Kana Name Kanji Name Home Phone 3 336 Mobile Phone Date of birth Online Batch Card Product L Card No E Postal Matter Code paissu Old Card Assign Same issue No j ContractNo Card Details Card Status History Embossed Name Card Status Language Issue Date BH Expiry Date BB Remarks Gees Dun Account No Product Name Account Title Account Relation Default Y N Link Y N
26. ails I Card History Embossed Name Card Status Single Stripe Double Stripe Date Entry 31 03 2008 KZ Issue Date 31 03 2008 ti Expiry Date 01 01 1500 Last Used 31 03 20 LE Change Limit 01 01 1801 BA Retry Allowed B Remarks Account Linked acct No Product Name Account Title Module Link Y N Record Details Input By Authorized By Last Mnt Date Last Mnt Action Authorized Lo all LL Add OModify Delete O cancel O Amend O Authorize O Inquiry Show History Ok Close Clear 6 Enter the relevant information in the various tabs Card Details ORACLE Card Maintenence Search Criteria Customer Short Name Search String Home Branch Short Name Card No Tl Card Details Card History Embossed Name Card Status Single Stripe Double Stripe Date Entry HE Issue Date 31 03 2008 I expiry Date Last Used EE Change Limit EE Retry Allowed Remarks Account Linked Acct No Product Namel Account Title Module Link N Record Details Input By Authorized By Last Mnt Date Last Mnt Action Authorized Add OModify Delete O cancel O Amend O authorize O Inquiry Show History Field Description Field Name Description Embossed Name Mandatory Alphanumeric 120 Type the name that will appear on the issued card Card Status Display This field displays the current status o
27. andatory Drop Down Select the search criteria to search for the customer from the drop down list The options are e Customer short name The short name of the customer e Customer IC The identification criteria IC arrived at by the bank during customer addition e Customer ID The unique identification given by the bank Mandatory Alphanumeric 20 Type the search string to search for a customer corresponding to the search criteria selected in the Search Criteria field If the search criterion is specified as customer s short name or IC then any letter of the short name or IC can be entered The system displays the pick list of all those customers having those letters in their respective criteria Choose the appropriate customer from the existing customer list For example if the customer s short name is George Abraham One can search the above customer by entering Geo in the Search String field Display This field displays the identification code of the customer A customer IC along with customer type is a unique method of customer identification across the bank covering all branches Based on the combination the system can identify the customer as an existing customer even when the customer opens a new account in another branch A social security number passport number birth certificate or corporate registration can be used as a customer IC Display This field displays the ID of the customer A custom
28. andatory Pick List Select the account product from the pick list Select the specific account product which has to be linked to the selected card product or whose request log is to be displayed 3 Select the card and account product from the pick list 4 Click the Ok button Card Account Product Link Setup ORACLE ard Account Product Link Setup Card Product CARD EJ E Account Product Product Mapping Card Product Card Product Description Account Product Account Product Description Record Details iid By Authorized By Last Mnt Date Last Mnt Action Authorized add Modi O pelet O cancel Amend O Authorize O inquiry k cese cw 5 The system displays the message Record Added Authorization Pending Click Ok to Continue 6 Click the Ok button 7 The card and account product link is set up once the record is authorized To view the card and account product link Click the Inquiry button Select the card and account product from the pick list Click the Ok button The system displays the cards account link pe oN c Product Mapping ORACLE Card Account Product Link Setup Card Product Account Product 7 Product Mapping 1 SAVINGS A C CARD 2 REGULAR DSP Record Details Authorized By Last Mnt Date Last Mnt Action Authorized H By ED E A Field Description Column Name
29. ard No E Postal Matter Code Ri Old Card Assign Same eissue No ContractNo Card Details card Status History Embossed Name Card Status Language Issue Date RE Expiry Date E Remarks SELLE Kokea Account No Product Name Account Title Account Relation Default Y N Link Y N Record Details Input By Authorized By Last Mnt Date Last Mnt Action Authorized O Add Modify Delete O cancel O Amend O Authorize Inquiry Ok Close Clear 8 Enter the required information in the various tabs ORACLE Card Details Card Maintenence Search Criteria 1 akana Ka Search Criteria 2 Search String 1 i Search String 2 IG ID Home Branch Full Name Short Name Kana Name Kanji Name Home Phone 3796536 Mobile Phone Date of birth Online Batch Card Product Jl Card No E Postal Matter Code Ri Old Card Assign Same eissue No Pm ContractNo Card Details Card Status History Embossed Name Card Status Language Issue Date 15 02 2009 uf Expiry Date 15 02 2018 E Remarks estet CURES Account No Product Name Account Title Account Relation Default Y N Link Y N Record Details Input By Authorized By Last Mnt Date Last Mnt Action Authorized O Add Modify Delete O cancel O Amend O Authorize Inquiry Ok
30. be entered The system displays the pick list of all those customers having those letters in their ORACLE Home Branch Full Name Short Name Card No Current Status New Status respective criteria Choose the appropriate customer from the existing customer list For example if the customer s short name is George Abraham One can search the above customer by entering Geo in the Search String field Display This field displays the identification code of the customer A customer IC along with customer type is a unique method of customer identification across the bank covering all branches Based on the combination the system can identify the customer as an existing customer even when the customer opens a new account in another branch A social security number passport number birth certificate or corporate registration can be used as a customer IC Display This field displays the ID of the customer A customer ID is an identification number generated by the system after customer addition is completed successfully This running number unique to a customer across the system is generated after the system has identified the customer IC and the customer category combination to be non existent in the system This ID is used for searching and tracking the customer in the system Display This field displays the short name of the branch where the customer s account is opened The customer signature record and the o
31. card details are added once the record is authorized ORACLE 1 17 CMO7 Card Master Setup Using this option the bank can setup a card product with a validity period in years You can select the following mode for issue of card e Online e Batch e Online amp batch The cards can be issued reissued using the Card Maintenance option Definition Prerequisites Not Applicable Modes Available Add By Copy Add Modify Delete Cancel Amend Authorize Inquiry For more information on the procedures of every mode refer to Standard Maintenance Procedures To add a new card product 1 Type the fast path CMO7 and click Go or navigate through the menus to Transaction Processing gt Customer Transactions gt Card Master Setup 2 The system displays the Card Master Setup screen ORACLE Card Master Setup Card Product E Description Card Issue Mode Online Card Product Validity Years Card Number Length Pin Length Card BIN BIN Name Authorized Authorized By Last Mnt Date Last Mnt Action Field Description Field Name Card Product Description Card Issue Mode Description Mandatory Picklist Numeric 3 Select the card product number to setup a new card product Mandatory Output Character 3 This field displays the description of the card product After select the Card Product Card Description will be enabled Mandatory Radio Button
32. d displays the multi currency package 7 Click the Ok button 8 Click the Close button ORACLE 1 16 CM12 Customer Card Maintenance Using this option the bank can issue or reissue a card in batch or an online mode The card details tab allows you to link the primary account number and the default account number to the card and modify the existing account linkage of a card Definition Prerequisites e 8053 Customer Addition Modes Available Add By Copy Add Modify Cancel Amend Authorize Inquiry For more information on the procedures of every mode refer to Standard Maintenance Procedures To issue or reissue a card 1 Type the fast path CM12 and click Go or navigate through the menus to Transaction Processing gt Customer Transactions gt Customer Card Maintenance 2 The system displays the Customer Card Maintenance screen Customer Card Maintenance Customer Search Search Criteria v Search String Customer IC Home Branch Full Name Short Name Customer ID Card Product Card Number Reissue Old Card Number Card Type Card Sequence Number Embossed Name Card Status Language Issue Date Expiry Date Remarks Input By Authorized By Last Mnt Date Last Mnt Action Authorized ORACLE Field Description Field Name Search Criteria Search String Customer IC Customer ID Home Branch Description M
33. delinked for the MCA The card will be linked to MCA based on the MCA business type i e multiple MCA of same module but different business types can be linked to a Card Conditional Numeric 16 Pick List Type Or Select the card type which is to be linked or delinked to the card This field is a input field if the Link radio button is selected The card type is maintained in the day zero table This field is a pick list if the Delink radio button is selected Conditional Numeric 16 Pick List Type Or Select the MCA number which is to be linked or delinked to the card This field is a pick list if the Delink radio button is selected This field is a input field if the Link radio button is selected Display This field displays the MCA title Display This field displays the multi currency package Display This field displays the module Display This field displays the home branch Conditional Check Box Select the Default MCA check box to link the CASA account as default MCA for the linked card This field is enabled if the selected MCA is CASA account 3 Select the radio button 4 Enter the relevant details ORACLE Card Muti Currency Account Linkage Link O Delink Re link vi Current Debit Card No 242844418 18838998903 Current Debit Card Status NORMAL Card Number 12234454556666666666 Status NORMAL Card Type Debit Card EJ MCA Number 0000000033791
34. duct is not selected then cards belonging to all products will be displayed Only those cards which are available and not in use will be counted as part of the inventory Definition Prerequisites e BAMO3 Branch Master Maintenance e Card Product Definition e CMO2 Blank Cards Request Modes Available Not Applicable To view current branch inventory of blank pre embossed cards 1 Type the fast path CMO6 and click Go or navigate through the menus to Transaction Processing gt Customer Transactions gt Blank Cards Inventory 2 The system displays the Blank Cards Inventory screen Blank Cards Inventory ORACLE Branch code E EJ Card Product Card Details Branch Card Product No of Available Cards ok _ctose clear Field Description Field Name Description Branch Code Optional Pick List Select the branch code to view the inventory of blank cards for that branch from the pick list Card Product Optional Pick List Select the card product to view inventory of blank cards for that product from the pick list 3 Select the branch code and the card product from the pick list Blank Cards Inventory ORACLE Branch code 9999 Card Product Card Details Branch Card Product No of Available Cards __ok ees ct 4 Click the Ok button 5 The system displays current branch inventory of blank cards in the Card Details tab
35. e Transaction Narrative Dr Cr Transaction Amount Transaction Currency Reference No Display This field displays the posting date for selected card Display This field displays the transaction narrative for selected card Display This field displays the Dr Cr for selected card Display This field displays the transaction amount for selected card Display This field displays the transaction currency for selected card Display This field displays the reference number for selected card Non Financial Transactions Serial No MCA No Event Type Transaction date Transaction Narrative Display This field displays the serial number for selected card Display This field displays the MCA Number for selected card Display This field displays the event type for selected card Display This field displays the transaction date for selected card Display This field displays the transaction narrative for selected card ORACLE Teller ID Display This field displays the Teller ID for selected card Transaction branch Display This field displays the transaction branch for selected card 3 Enter the appropriate Card number and other details 4 Click the OK button The system displays transaction details for that particular card number ORACLE 1 12 CM15 Card PIN Modification Reset This function is used for modification or reset of Card
36. e card master details are added once the record is authorized ORACLE ORACLE Card Management User Manual Oct 2013 Version 5 0 2 0 0 Oracle Corporation World Headquarters 500 Oracle Parkway Redwood Shores CA 94065 U S A Worldwide Inquiries Phone 1 650 506 7000 Fax 1 650 506 7200 www oracle com financial_services Copyright 2013 Oracle and or its affiliates All rights reserved No part of this work may be reproduced stored in a retrieval system adopted or transmitted in any form or by any means electronic mechanical photographic graphic optic recording or otherwise translated in any language or computer language without the prior written permission of Oracle Financial Services Software Limited Due care has been taken to make this document and accompanying software package as accurate as possible However Oracle Financial Services Software Limited makes no representation or warranties with respect to the contents hereof and shall not be responsible for any loss or damage caused to the user by the direct or indirect use of this document and the accompanying Software System Furthermore Oracle Financial Services Software Limited reserves the right to alter modify or otherwise change in any manner the content hereof without obligation of Oracle Financial Services Software Limited to notify any person of such revision or changes All company and product names are trademarks of the respective companies wit
37. ed Remarks Account Linked Record Details Input By Authorized By Last Mnt Date Last Mnt Action Authorized Add O Modify Delete O cancel O Amend O authorize O Inquiry Show History Field Description Field Name Description Search Criteria Mandatory Drop Down Select the search criteria to search for the customer from the drop down list The options are Customer Short Name Customer Ic Customer Identification criteria IC arrived at by the bank during customer addition Customer Id Unique identification given by the bank Search String Mandatory Alphanumeric 20 Type the search string to search for a customer corresponding to the search criteria selected in the Search Criteria field Ic Display This field displays the identification code of the customer A customer IC along with customer type is a unique method of customer identification across the bank covering all branches Based on the combination the system can identify the customer as an ORACLE Home Branch Full Name Short Name Card Type Card No existing customer even when the customer opens a new account in another branch A social security number passport number birth certificate or corporate registration can be used as a customer IC Display This field displays the ID of the customer A customer ID is an identification number generated by the system after customer addition is completed
38. eld Name Description Card Number Mandatory Numeric 20 Type the card no for which MCA linkage has to be maintained Card Type amp Display Description This field displays the stock code defined under stock type card in Stock Code and Description FP IVMO1 3 Enter the card number The system displays the card type and description Card MCA Linkage Maintenance ORACLE fet LL Card Number 7574786275741212 Card Type amp Desc 738 Debit Card TD MCA Details RD MCA Details bans Record Details InputBy Authorized By Last Mint Date Last Mnt Action Authorized Add Modify 1 Delete 1 Canl C Amend gt Authorize 4 Click the CASA MCA Details tab to view the CASA MCA linkage details ORACLE CASA MCA Details Card Number 4404000 1100000022550 IQ Card Type amp Desc 738 Debit Card TD MCA Details RD MCA Details Authorized By Last Mnt Date Last Mnt Action Authorized Modify D Delete L Cance CO Amend 1 Authorize 9 Field Description Field Name Description MCA No Display This field displays the MCA number MCA Title Display This field displays the MCA title of the account number Home Branch Display This field displays the home branch of the MCA Multi Currency Display Package This field displays the multi currency package Default MCA Optional Check Box Select the Default MC
39. er ID is an identification number generated by the system after customer addition is completed successfully This running number unique to a customer across the system is generated after the system has identified the customer IC and the customer category combination to be non existent in the system This ID is used for searching and tracking the customer in the system Display This field displays the short name of the branch where the customer s account is opened The customer signature record and the other customer papers are kept in this branch These short names are maintained in the Branch Master ORACLE Full Name Short Name Card Issue Mode Card Product Card Number Reissue Old Card No Card Product Card Type Card Sequence Number Maintenance Fast Path BAMO3 option Display This field displays the full name of the customer The full name of the customer is defaulted from the Customer Addition Fast Path 8053 option Display This field displays the short name of the customer The short name of the customer is defaulted from the Customer Addition Fast Path 8053 option Mandatory Radio Button Select the appropriate card issue mode The options are e Online It allows the user to issue the card in online mode In online mode the card number needs to be specified e Batch It allows the user to issue card in batch mode In batch mode a request reference number is generated and
40. f the card Date Entry Mandatory Pick List DD MM YYYY Select the date on which the card entered from the pick list Issue Date Mandatory Pick List DD MM YYY Y Select the date on which the card is issued from the pick list Expiry Date Mandatory Pick List DD MM YYYY Select the expiry date of card after which the card cannot be used from the pick list Last Used Mandatory Pick List DD MM YYY Y Select the date on which the card is last used from the pick list ORACLE Change Limit Mandatory Pick List DD MM YYYY Select the date on which the limit is changed from the pick list Retry Allowed Mandatory Numeric 3 Type the number of retries allowed Remarks Mandatory Alphanumeric 120 Type the remarks for the transaction Column Name Description Account Linked Acct No Display This column displays the account number belonging to the selected customer and will be associated with the card to be issued Product Name Display This column displays the product to which this account belongs Account Title Display This column displays the title given for the account number Module Display This column displays the name of the module to which the account is linked Link Y N Display This column displays the link status By default it is displayed as Y Card History ORACLE Card Maintenence Search Criteria Customer Short Name v Search String IG IDSs Home Branch Full Name
41. fast path CM10 and click Go or navigate through the menus to Transaction Processing gt Customer Transactions gt Card and Random Number Status Change 2 The system displays the Card and Random Number Status Change screen Card and Random Number Status Change ORACLE Card and Random Number Status Change Search Criteria 1 Search Criteria 2 Search String 1 1 Search String 2 E IC IDE Home Branch Full Name Short Name Kana Name Kanji Name Home Phone Mobile Phone Date of birth Card No E Card Status Random Number status Action Activate Card v Comments E Record Details Input By Authorized By Last Mnt Date Last Mnt Action Authorized Add 9 Modify Delete O cancel Amend O Authorize O Inquiry Ok Close Field Description Field Name Description Search Criteria 1 Search String 1 Mandatory Drop Down Select the search criteria to search for the customer from the drop down list The options are e Customer IC Complete Match The identification criteria IC arrived at by the bank during customer addition e Katakana Kanji Name Complete Match The entered name will be checked in the NLS master full name A complete match of full name is Katakana Kanji name e Katakana Kanji Name WildCard Match The entered name will be checked in the NLS master full name A wildcard match of full name is Katakana Kanji name e Katakana Single Byte The entered name will be c
42. h which they are associated ORACLE
43. hecked in the Customer Master A single byte match of full name is katakana name Mandatory Alphanumeric 20 ORACLE Search Criteria 2 Search String 2 Home Branch Full Name Type the search string to search for a customer corresponding to the search criteria selected in the Search Criteria 1 field Optional Drop Down Select the search criteria to search for the customer from the drop down list The options are e Date of Birth YYYYMMDD Complete Match e Mobile No WildCard Match e Home Phone WildCard Match Mandatory Alphanumeric 20 The search string to search for a customer corresponding to the search criteria selected in the Search Criteria 2 field If the search criterion is specified as home phone number or mobile number then any letter of the home phone number or mobile number can be entered The system displays the pick list of all those customers having those letters in their respective criteria Choose the appropriate customer from the existing list Display This field displays the identification code of the customer A customer IC along with customer type is a unique method of customer identification across the bank covering all branches Based on the combination the system can identify the customer as an existing customer even when the customer opens a new account in another branch A social security number passport number birth certificate or corporate registration can be used a
44. ify Delete Cancel Amend Authorize Inquiry For more information on the procedures of every mode refer to Standard Maintenance Procedures To link or delink the card with the MCA 1 Type the fast path CM13 and click Go or navigate through the menus to Transaction Processing Customer Transactions Card Muti Currency Account Linkage 2 The system displays the Card Muti Currency Account Linkage screen ORACLE Card Muti Currency Account Linkage Link Delink Re ink Current Debit Card No Card Number InventoryNo Card Type MCA Number MCA Title L Multi Currency Package Module Home Branch Default MCA see roe wr ox Gea Field Description Field Name Description Link Optional Radio button Select the radio button for issue and re issue of debit card By default the radio button is selected Delink Optional Radio Button Select the Delink radio button to delink the card to the MCA Re Link Optional Check Box Current Debit Card No Select the Re link checkbox to re link the debit card Conditional Alphanumeric Type the original card number for re issuance of a card ORACLE Card Number Card Type MCA Number MCA Title Multi Currency Package Module Home Branch Default MCA This field is mandatory if Re issuecheck box is selected Mandatory Numeric 20 Type the card number that has to be linked or
45. is field displays to reset pin or not Card Number Mandatory Numeric 20 This field displays Card Number Card Type Mandatory Pick list Character 10 This field displays Card type After input the Card Number Card Type should be shown Description Mandatory Character 36 ORACLE This field displays Card type description After input the Card Number Description should be shown Old PIN Number Mandatory Numeric 10 This field displays Old Pin Number Disabled when Reset radio is selected PIN 1st Attempt Mandatory Numeric 10 This field displays 1st attempt Pin Number PIN 2nd Attempt Mandatory Numeric 10 This field displays 2nd attempt Pin Number Embossed Name Mandatory Character Output 36 This field displays Embossed Name Issue Date Mandatory Date Output 8 This field displays issue date 3 Click the OK button The system will reset the Card PIN ORACLE 1 13 CM13 Card Multi Currency Account Linkage Using this option card can be linked or delinked to an MCA One MCA can be linked to ten cards at a time One card can also be linked to multiple MCA of same module but different Business types This option also allows re issuance of debit card to the MCA For re issuance of debit card enter the currently linked debit card number based on which the status of the debit card will be displayed Definition Prerequisites e The maintenance screen of card and MCA Modes Available Add Mod
46. iteria from the drop down list Type the search string and press the lt Tab gt key Select the card number from the pick list Select the new status of the card from the drop down list CO N o OW a EU Select the comment from the pick list or enter the relevant comment Card Unblocking Card Unblocking Search Criteria Customer Short Name xl Search String amita IC DLS123 ID Home Branch 999 Short Name DLS123 Full Name Card No 99001313100 ij Current Status Active z New Status nBloc z Comments Record Details Input By Authorized By Last Mnt Date Last Mnt Action Authorized Add Modify Delete C Cancel Amend authorize Inquiry 9 Click the Ok button ORACLE 10 The system displays the message Record Modified Authorisation Pending Click Ok to Continue Click the Ok button 11 The card status will be changed once the record is authorized ORACLE 1 10 CM10 Card and Random Number Status Change The Card and Random Number Status Change option is used to change the status of the card You can change to the following status e Block Card e Block Random Number e Activate Card e Activate Random Number Definition Prerequisites Not Applicable Modes Available Modify Cancel Authorize Inquiry For more information on the procedures of every mode refer to Standard Maintenance Procedures To modify status of card and random number 1 Type the
47. k List Select the branch in which the customer will collect the card from the ORACLE pick list By default it will be login branch The following fields are enabled if the Collect button is selected Address City State Phone Pin Mailing Address Mandatory Alphanumeric 35 Three lines Type the address of the customer Mandatory Pick List Select the name of the city from the pick list Mandatory Pick List Select the name of the state from the pick list Mandatory Alphanumeric 15 Type the phone number of the customer for further correspondence The following fields are enabled if the Mail button is selected Address City State Phone Beneficiary Accounts Mandatory Alphanumeric 35 Three lines Type the pin mailing address of the customer Mandatory Pick List Select the name of the city from the pick list Mandatory Pick List Select the name of the state from the pick list Mandatory Alphanumeric 15 Type the phone number of the customer for further correspondence This tab is for future use 8 Click the Ok button 9 The system displays the message Record Added Authorisation Pending Click Ok to Continue Click the Ok button 10 The card details are added once the record is authorised ORACLE 1 5 CMO9 Card Maintenance Using this option card details like embossed name issue date expiry date etc are maintained The bank can reissue a card in
48. levant comment ORACLE Card Activation Search Criteria Customer Short Name Search String IC DLS123 ID Home Branch 999 Full Name Short Name DLS123 Card No 999123000085 m Current Status New Status Comments CARD ACTIVATED i Record Details Input By Authorized By Last Mnt Date Last Mnt Action Authorized Add Modify Delete O cancel Amend O Authorize Inquiry 9 Click the Ok button 10 The system displays the message Record Modified Authorisation Pending Click Ok to Continue Click the Ok button 11 The card is activated once the record is authorized Note Cards having current status as Generated Lost Unblock Blocked and Mailed are only allowed to be activated ORACLE 1 8 CMO3 Card Status Change Using this option the bank can change the status of a card as per the functional requirement The bank may receive a customer request to block an issued card due to theft lost damage Once the card is found and customer requests for activation the same is also facilitated in this maintenance The various card status are available with the user e Active e Lost e Unblock e Generated e Mailed e Blocked Note Cards having current status as active and generated are only allowed to change status The new status can be changed to lost damaged and mailed Definition Prerequisites e 8053 Customer Addition e CMO1 Card Maintenance Modes A
49. na Name Kanji Name Home Phone 58796536 Mobile Phone Date of birth Card No E Card Status Random Number status Action Activate Card v Comments H Record Details Input By Authorized By Last Mnt Date Last Mnt Action Authorized Add 9 Modify Delete O cancel Amend O Authorize O Inquiry Click the Ok button The system displays the message Record Modified Authorisation Pending Click Ok to Continue Click the OK button 8 The card and random number status is changed once the record is authorized ORACLE 1 11 CM16 Card Transaction Inquiry Using the card transaction inquiry screen all the financial and non financial transactions done on a card can be enquired Financial transactions include all the transactions done using the card on an account Non financial transaction includes below Customer card maintenance FP CM12 Card Multi currency account linkage FP CM13 Card PIN Modification Reset FP CIM15 Attribute Application on card FP APM04 For Card Transaction inquiry 1 Type the fast path CM16 and click Go or navigate through the menus to Transaction Processing gt Customer Transactions gt Card Transaction Inquiry 2 The system displays the Card Transaction Inquiry screen Card Transaction Inquiry mme Search On A MCA No cJ MCA Title From Date 21 09 2013 To Date 2109 2013 Non Finanacial Transactions
50. om Status Display This column displays the initial status of the card To Status Display This column displays the changed status of the card after modification Branch Code Display ORACLE This column displays the branch in which the change was done Teller ID Display This column displays the teller ID of the person who made the change Status Change Display Remarks This column displays the status change remark Mailing Address Last Mnt Date Field Description Field Name Description Dispatch Option Mandatory Radio Button Select the appropriate dispatch option The options are e Collect e Mail ORACLE Collecting Branch Conditional Pick List Select the branch in which the customer will collect the card from the pick list By default it will be login branch The following fields are enabled if the Collect button is selected Address City State Phone Mandatory Alphanumeric 35 Three lines Type the address of the customer Mandatory Pick List Select the name of the city from the pick list Mandatory Pick List Select the name of the state from the pick list Mandatory Alphanumeric 15 Type the phone number of the customer for further correspondence 8 Click the Ok button 9 The system displays the message Record Added Authorisation Pending Click the Ok button 10 The
51. ord Details Input By Authorized By Last Mnt Date Last Mnt Action Authorized ok cs cte Field Description Field Name Description Branch Code Mandatory Pick List Select the specific branch code for which either blank cards are requested or the request log is to be displayed from the pick list Card Product Mandatory Pick List Select the specific card product for which either blank cards are requested or the request log is to be displayed from the pick list No Of Cards Mandatory Pick List Numeric Three In case of request type the number of required blank cards In case the request log is to be displayed select the unauthorized record from the pick list 3 Select the branch code and the card code from the pick list 4 Enter the number of cards ORACLE Blank Cards Request Branch Code 700 E Card Product 5 e No Of Cards 4 a Request Log Reference Number Branch Card Product No of Cards Log Date Status Record Details InputBy Authorized By Last Mnt Date Last Mnt Action Authorized ok cs cte 5 Click the Ok button 6 The system displays the message Record Added Authorization Pending Click Ok to Continue Click the Ok button 7 The blank card requests are added once the record is authorized To view the blank cards request Click the Inquiry button Select the branch code and the card code from the pick list
52. ord Details Input By Authorized By Last Mnt Date Last Mnt Action Authorized TRAMANATHAN SRAMANATHAN 01 07 2008 15 16 33 Authorize m Field Description Column Name Description Change Date Display This column displays the date on which the card status was changed From Status Display This column displays the initial status of the card To Status Display This column displays the changed status of the card after modification Branch Code Display This column displays the branch in which the change was done Teller ID Display This column displays the teller ID of the person who made the change Status Change Display Remarks This column displays the status change remark ORACLE Account Link History Search Criteria customer id z Search String Cust IC 6464554 1D 602458 Home Branch 9999 Full Name AHMED RIYAZ Short Name AHMED RIYAZ Online Batch Card Product ie EATSHREQ Ed Card No 224455555666 EH T Reissue Old Card No m Card Details Card Status History Account Link History Mailing Address Beneficiary Accounts D e ET Hr e 000000050393 31 01 2008 9999 TSWAPNILM 000000050393 31 01 2008 9999 TSWAPNILM 000000041558 31 01 2008 5 9999 TSWAPNILM 000000041558 31 12 2007 j N TSWAPNILM Record Details TSWAPNILM SSWAPNILM 14 07 2008 17 31 37 Authorize E By Authorized By Last Mnt Date Last Mnt Action Authorized
53. priate customer from the existing customer list For example if the customer s short name is George Abraham One can search the above customer by entering Geo in the Search String field Display This field displays the identification code of the customer A customer IC along with customer type is a unique method of customer identification across the bank covering all branches Based on the combination the system can identify the customer as an existing customer even when the customer opens a new account in another branch A social security number passport number birth certificate or corporate registration can be used as a customer IC Display This field displays the ID of the customer A customer ID is an identification number generated by the system after customer addition is completed successfully This running number unique to a customer across the system is generated after the system has identified the customer IC and the customer category combination to be non existent in the system This ID is used for searching and tracking the customer in the system Display This field displays the short name of the branch where the customers account is opened The customer signature record and the other customer papers are kept in this branch These short names are maintained in the Branch Master Maintenance Fast Path BAMO3 option Display This field displays the full name of the customer The full name of the cus
54. r A customer ID is an identification number generated by the system after customer addition is completed successfully This running number unique to a customer across the system is generated after the system has identified the customer IC and customer category combination to be non existent in the system This ID is used for searching and tracking the customer in the system Display This field displays the short name of the branch where the customer s account is opened The customer signature record along with other customer papers will reside in this branch These short names are maintained in the Branch Master Maintenance Fast Path BAMO3 option Display This field displays the full name of the customer The full name of the customer is defaulted from the Customer Addition Fast Path 8053 option Display This field displays the short name of the customer The short name of the customer is defaulted from the Customer Addition Fast Path 8053 option Mandatory Pick List Select the number of the card whose status has to be changed from the pick list Display This field displays the current status of the selected card ORACLE New Status Mandatory Drop Down Select the new status for the card from the drop down list Comments Optional Pick List Select the reason for changing the card status from the pick list The user can also enter the comments Select the Modify mode Select the search cr
55. s a customer IC Display This field displays the ID of the customer A customer ID is an identification number generated by the system after customer addition is completed successfully This running number unique to a customer across the system is generated after the system has identified the customer IC and the customer category combination to be non existent in the system This ID is used for searching and tracking the customer in the system Display This field displays the short name of the branch where the customer s account is opened The customer signature record and the other customer papers are kept in this branch These short names are maintained in the Branch Master Maintenance Fast Path BAMO3 option Display This field displays the full name of the customer The full name of the customer is defaulted from the Customer ORACLE Short Name Kana Name Kanji Name Home Phone Mobile phone Date of birth Card No Card Status Random Number status Action Addition Fast Path 8053 option Display This field displays the short name of the customer The short name of the customer is defaulted from the Customer Addition Fast Path 8053 option Display This field displays the kana name of the customer for whom the card is maintained Display This field displays the kanji name of the customer for whom the card is maintained Display This field displays the home phone number
56. searching and tracking the customer in the system Display This field displays the short name of the branch where the customer s account is opened The customer signature record and the other customer papers are kept in this branch These short names are maintained in the Branch Master ORACLE Full Name Short Name Card No Current Status New Status Comments ON OO A w Card Activation Maintenance Fast Path BAMO3 option Display This field displays the full name of the customer The full name of the customer is defaulted from the Customer Addition Fast Path 8053 option Display This field displays the short name of the customer The short name of the customer is defaulted from the Customer Addition Fast Path 8053 option Mandatory Pick List Select the number of the card whose status has to be changed from the pick list Display This field displays the current status of the selected card Display This field displays the new status The new status will be Active Optional Pick List Select the reason for changing the card status from the pick list The user can also enter the comments Select the Modify mode Select the search criteria from the drop down list Type the search string and press the lt Tab gt key Select the card number from the pick list The system displays current status and new status of the card Select the comment from the pick list or enter the re
57. splay This field displays the short name of the customer The short name of the customer is defaulted from the Customer ORACLE Kana Name Kanji Name Home Phone Mobile phone Date of Birth Online Batch Card Product Card No Postal Matter Code Reissue Old Card No Addition Fast Path 8053 option Display This field displays the kana name of the customer for whom the card is maintained Display This field displays the kanji name of the customer for whom the card is maintained Display This field displays the home phone number of the customer for whom the card is maintained Display This field displays the mobile phone number of the customer for whom the card is maintained Display This field displays the birth date of the customer for whom the card is maintained Mandatory Radio Button Click Online to issue a card in an online mode In the online mode the card number needs to be specified Mandatory Radio Button Click Batch to issue a card in the batch mode In the batch mode a request reference number will be generated and displayed in the Card No field Display This field displays the card product If the card is to be issued select the card product from the pick list Mandatory Pick List Select the card number from the pick list In online issuing mode the card number is mandatory and will be validated against the branch inventory Optional Drop Down
58. ssue Embossed Name Card Status Language Issue Date Remarks Account Linked Card Product DE mur O Home Branch 9999 Short Name SUMUELSMOHMAD Old Card No Card Details Card Status History Account Link History Mailing Address Beneficiary Accounts SUMUEL s MOHMAD Expiry Date 9999 PG89 SAVING ACCOUNT _ SUMUELSMOHMAD sow N N 000000054023 9999 PGS9 SAVING ACCOUNT SUMUELSMOHMAD Sow N N 000000054031 9999 PGS9 SAVING ACCOUNT SUMUELSMOHMAD Sow N N 000000054049 9999 PGS9 SAVING ACCOUNT SUMUELSMOHMAD Sow N N 000000054056 9999 PGS9 SAVING ACCOUNT SUMUELSMOHMAD Sow N I N 000000054064 9999 PGS9 SAVING ACCOUNT SUMUELSMOHMAD Sow N N 000000054072 9999 PGS9 SAVING ACCOUNT SUMUELSMOHMAD Sow N N 0000000606038 9999 REVOLVING LOAN FOR RMLMS sow N N 000000060665 9999 REVOLVING LOAN FOR RMLMS sow N N Record Details Input By Authorized By Last Mnt Date Last Mnt Action Authorized Ad Delete O cancel O Arend O authoriz Otnaui ok ces cew Field Description Field Name Description Embossed Name Card Status Language Issue Date Expiry Date Display This field displays the name that will appear on the issued card Display This field displays the current status of the card Mandatory Drop Down Select the language in which the card is maintained from the drop down lis
59. successfully This running number unique to a customer across the system is generated after the system has identified the customer IC and customer category combination to be non existent in the system This ID is used for searching and tracking the customer in the system Display This field displays the short name of the branch where the customer s account is opened The customer signature record and the other customer papers will are kept in this branch These short names are maintained in the Branch Master Maintenance Fast Path BAMO3 option Display This field displays the full name of the customer The full name of the customer is defaulted from the Customer Addition Fast Path 8053 option Display This field displays the short name of the customer The short name of the customer is defaulted from the Customer Addition Fast Path 8053 option Display This field displays the card type Mandatory Pick List Select the card number from the pick list In online issuing mode the card number is mandatory and will be validated against the branch inventory 3 Click the Add button 4 Select the search criteria from the drop down list 5 Type the search string and press the lt Tab gt key Card Maintenance ORACLE Card Maintenence Search Criteria Customer Short Name Search String IC ID ji Home Branch Full Name Short Name Card Type Card No Card Det
60. t Display This field displays the date on which the card is issued Display This field displays the expiry date of card after which the card cannot be used ORACLE Remarks Optional Alphanumeric 120 Type the remarks for the transaction Column Name Description Account Linked Account No Display This column displays the account number belonging to the selected customer associated with the card to be issued Account Branch Display Code This column displays the branch code to which the account number is associated Product Name Display This column displays the product to which this account belongs Account Title Display This column displays the title given for the account number Account Relation Display This column displays the relation for the account number Default Y N Toggle Change the toggle status to Y to select the PAN Primary Account Number The default value is set as N Link Y N Toggle Change the toggle status to Y to link the account The default value is set as N Card Status History ORACLE Search Criteria Customer Search String 602254 Cust IC Home Branch 9999 Full Name Short Name GAURAVSHARMA online Batch Card Product 2 SAVINGS s 5555286 T Reissue Old Card No B Card Details Card Status History Account Link History Mailing Address Beneficiary Accounts 31 12 2007 Active Damaged 9999 TRAMANATHAN Rec
61. t Mnt Date Last Mnt Action Authorized 5 Click on OK button 6 The record will be added successfully you will be prompted with the message Record Added Authorization pending 7 Click OK and authorize the transaction using the supervisor login ORACLE 1 15 CMMO1 Card MCA Linkage Maintenance Using this option you can maintain and inquiry for MCA linked to a card The CASA MCA can be set as by default The modification of the default MCA will be allowed only if the card is having multiple CASA MCA linked to it If the Card is having only one CASA it has to be set as default at the time of linkage itself The RD MCA details and TD MCA details are enabled under inquiry mode Definition Prerequisites e The maintenance screen of card and MCA Modes Available Inquiry For more information on the procedures of every mode refer to Standard Maintenance Procedures To maintain card MCA linking 1 Type the fast path CMMO1 and click Go or navigate through the menus to Global Definition Master Card MCA Linkage Maintenance 2 The system displays the Card MCA Linkage Maintenance screen Card MCA Linkage Maintenance ORACLE UE Card Number o Card Type amp Desc TD MCA Details RD MCA Details Input By Authorized By Last Mnt Date Last Mnt Action Authorized L Add Modify C Delete C Cancel O Amend O Authorize wr ok Field Description Fi
62. t is displayed as Y ORACLE Card Maintenence Search Criteria 1 Search Criteria 2 Search String 1 fi Search String 2 H IC 5990000773 SCY ID Home Branch Full Name Short Name Kana Name Kanji Name Home Phone g Mobile Phone Date of birth Online Batch Card Product ll Card No E Postal Matter Code Bi Old Card Assign Same eissue No ContractNo Card Details Gard Status History Card Number Change Date From Status To Status Branch Code Teller ID Remarks Record Details Input By Authorized By Last Mnt Date Last Mnt Action Authorized O Add Modify Delete O cancel O Amend O Authorize Inquiry Field Description Column Name Description Card Number Display This column displays the number of the card which is maintained Change Date Display This column displays the date on which the card status was changed From Status Display This column displays the initial status of the card To Status Display This column displays the changed status of the card after modification Branch Code Display This column displays the branch in which the change was done Teller ID Display This column displays the teller ID of the person who made the change ORACLE Remarks Display This column displays the remark for the maintained card 9 Click the Ok button 10 The system displays the message Record Added Authorisation Pending
63. ther customer papers are kept in this branch These short names are maintained in the Branch Master Maintenance Fast Path BAMO3 option Display This field displays the full name of the customer The full name of the customer is defaulted from the Customer Addition Fast Path 8053 option Display This field displays the short name of the customer The short name of the customer is defaulted from the Customer Addition Fast Path 8053 option Mandatory Pick List Select the number of the card whose status has to be changed from the pick list Display This field displays the current status of the selected card Mandatory Drop Down ORACLE Select the new status for the card from the drop down list Comments Optional Pick List Select the reason for changing the card status from the pick list The user can also enter the comments 3 Click the Modify button 4 Select the search criteria from the drop down list 5 Enter the search string and press the Tab key 6 Select the customer from the pick list Card Status Change Card Status Change Search Criteria Cusomerid E Search String 03 y y IC 123546879 ID 600903 Home Branch 9999 Full Name ABDUL NARAYAN GOMES Short Name ABDULNARAYANGOMES Card No REFoooo00042 M Current Status E New Status ne Comments ForBatcHDcms an Record Details Input By Authorized By Last Mnt Date Last Mnt
64. to be linked with the account products After the accounts are opened under these products the card details can be maintained using the Card Maintenance option The account product which is attached to the card product can be either with the card facility or you can select the ATM check box in the External Bank Facility section in the Account Details 2 tab in Account Master Maintenance Fast Path CH021 option Definition Prerequisites e CMO7 Card Master Setup e Account Product Definition Modes Available Add Delete Cancel Authorize Inquiry For more information on the procedures of every mode refer to Standard Maintenance Procedures To link a card product to a account product 1 Type the fast path CMO8 and click Go or navigate through the menus to Transaction Processing Customer Transactions Card Account Product Link Setup 2 The system displays the Card Account Product Link Setup screen Card Account Product Link Setup ORACLE Card Account Product Link Setup WW d x Card Product EJ Account Produt JC 13 Product Mapping Record Details I7 By Authorized By Last Mnt Date Last Mnt Action Authorized PET GO nue Aon Eom fex Sisi Field Description Field Name Description Card Product Mandatory Pick List Select the card product from the pick list Select the card product which has to be linked to the account product or whose request log is to be displayed Account Product M
65. tomer is defaulted from the Customer Addition Fast Path 8053 option Display This field displays the short name of the customer The short name of the customer is defaulted from the Customer Addition Fast Path 8053 option Mandatory Radio Button Select the appropriate card issue mode The options are e Online It allows the user to issue the card in online mode In online mode the card number needs to be specified e Batch It allows the user to issue card in batch mode In batch mode a request reference number is generated and displayed ORACLE in the card number field Card Product Conditional Pick List This field displays the card product If the card is to be issued select the card product from the pick list Card No Mandatory Numeric 20 Select the card number from the pick list In online issuing mode the card number is mandatory and will be validated against the branch inventory Old Card No Conditional Pick List Select the old card number from the pick list In case of reissue an old card number is mandatory and the card status will be validated for Lost or Damaged status Actions Reissue Optional Check Box Select the Reissue check box to reissue a card The Card Product field gets disabled if this check box is selected 3 Click the Add button 4 Select the search criteria from the drop down list 5 Type the search string and press the lt Tab gt key 6 Select the card product
66. vailable Modify Cancel Amend Authorize For more information on the procedures of every mode refer to Standard Maintenance Procedures To modify the card status 1 Type the fast path CMOS3 and click Go or navigate through the menus to Transaction Processing gt Customer Transactions gt Card Status Change 2 The system displays the Card Status Change screen Card Status Change ORACLE Card Status Change Field Description Field Name Search Criteria Search String Search Criteria Customer Short Name hl Search String M IC ID L H Home Branch Full Name Short Name Card No Current Status New Status Comments E Record Details fa By Authorized By Last Mnt Date Last Mnt Action Authorized 9 Mo O cancel O Amend O authorize Inquiry ok close Description Mandatory Drop Down Select the search criteria to search for the customer from the drop down list The options are e Customer short name The short name of the customer e Customer IC The identification criteria IC arrived at by the bank during customer addition e Customer ID The unique identification given by the bank Mandatory Alphanumeric 20 Type the search string to search for a customer corresponding to the search criteria selected in the Search Criteria field If the search criterion is specified as customer s short name or IC then any letter of the short name or IC can
67. ven by the bank Mandatory Alphanumeric 20 Type the search string to search for a customer corresponding to the search criteria selected in the Search Criteria field If the search criterion is specified as customers short name or IC then any letter of the short name or IC can be entered The system displays the pick list of all those customers having those letters in their respective criteria Choose the appropriate customer from the existing customer list For example if the customer s short name is George Abraham One can search the above customer by entering Geo in the Search String field Display This field displays the identification code of the customer A customer IC along with customer type is a unique method of customer identification across the bank covering all branches Based on the combination the system can identify the customer as an existing customer even when the customer opens a new account in another branch A social security number passport number birth certificate or corporate registration can be used as a customer IC Display This field displays the ID of the customer A customer ID is an identification number generated by the system after customer addition is completed successfully This running number unique to a customer across the system is generated after the system has identified the customer IC and the customer category combination to be non existent in the system This ID is used for

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